The Compute Infrastructure team runs the GPU fleet and large-scale compute clusters that serve the models backing ChatGPT and the API, while also supporting training workloads for our next generation of models. We provide a unified platform for OpenAI teams to run production Applied AI and Research training workloads.
Our work spans cloud providers, bare metal infrastructure, data centers, and the foundational services that make compute usable. We partner across Engineering, Research, Product, Capacity Planning, Finance, and Data Center Infrastructure to bring new capacity online and support OpenAI’s growing compute needs.
We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.
As a Technical Program Manager for Compute Infrastructure, you will own the supply signal for all GPUs entering our fleet: a reliable view of what capacity is arriving, where and when it will arrive, and when it is expected to become usable. You will own the roadmap, requirements, delivery, and adoption of the tools, data, and platform behind that signal, partnering with Engineering to build systems that support planning and execution across OpenAI.
You will also lead programs that turn incoming supply into usable compute. Working across cloud providers, Data Center Infrastructure, and compute engineering teams, you will connect physical site readiness with the CPU, storage, network, GPU, and foundational services required to bring new sites and clusters online.
You will be part of an engineer-first TPM team, managing a broad portfolio of infrastructure programs and making dependencies, risks, and decisions clear from working teams through leadership. Your work will help teams plan with confidence, respond to supply changes, and deliver capacity on time.
Own the GPU supply signal across the fleet. Maintain a trusted view of incoming capacity across providers, sites, and clusters, including quantities, delivery forecasts, acceptance and readiness milestones, and expected dates for production use. Make changes and their downstream effects visible.
Build and scale the tools, data, and platform behind that signal. Own the roadmap, requirements, delivery, and adoption, partnering with Engineering on data models, integrations, quality checks, and planning workflows. Serve Product TPMs, Capacity TPMs, and Compute TPMs, alongside Finance, Accounting, leadership, Engineering, and Research.
Connect supply with capacity planning. Partner with Capacity Planning on supply and demand management, allocation planning, and scenario analysis. Ensure plans reflect current supply forecasts, infrastructure constraints, and the effects of early or late deliveries.
Coordinate physical readiness for new capacity. Work closely with Data Center Infrastructure and cloud service providers to align ready-for-service dates, site construction, power and cooling readiness, supply-chain convergence, equipment delivery, and commissioning. Track dependencies and drive resolution of gaps that threaten deployment.
Lead logical readiness across infrastructure resources. Coordinate CPU, storage, network, GPU, Kubernetes, and dependent compute foundation services so new clusters can support their intended workloads. Make clear which missing services or resources could delay GPU use.
Drive deployment across cloud and bare metal environments. Lead integrated plans across AWS, GCP, Azure, OCI, and other infrastructure partners, accounting for provider-specific dependencies while establishing consistent readiness criteria and handoffs.
Establish Delivery Scorecards for cloud providers and internal infrastructure teams. Track delivery commitments, forecast changes, actual delivery, readiness milestones, and time to usable capacity. Use these scorecards to identify recurring gaps, clarify recovery actions, and improve delivery predictability.
Improve the reliability and repeatability of cluster bringup. Partner with Engineering to scale automation, runbooks, validation, and deployment processes. Reduce manual coordination and the time between capacity delivery and production use.
Manage the critical paths across concurrent programs. Establish clear milestones, owners, dependencies, and escalation paths. Resolve cross-team blockers and drive decisions that keep site and cluster deployments moving.
Communicate progress, risks, and tradeoffs clearly. Give technical and business stakeholders the information they need to understand capacity availability, assess changes to the plan, and make timely decisions.
Have 5+ years of experience leading major technical programs, including compute infrastructure, hyperscaler deployments, capital projects, or similarly complex infrastructure work.
Possess a degree in a hard science or engineering discipline, or have a demonstrated track record of equivalent engineering expertise.
Are familiar with Kubernetes deployments and have worked with at least one major cloud provider—such as AWS, GCP, Azure, or OCI—to scale compute infrastructure. Experience coordinating deployments across multiple providers is valuable.
Are familiar with bare metal GPU capacity and the provisioning, inventory, and planning systems used to bring it into service.
Have worked with Capacity Planning teams on supply and demand management, allocations, constraints, and supporting tools. You understand how changes in delivery or readiness affect downstream capacity plans.
Have experience defining requirements for operational data and internal platforms. You can work with engineers to establish useful data models, improve data quality, and build tools that teams adopt and rely on.
Understand how site readiness, power and cooling, equipment delivery, commissioning, and ready-for-service milestones affect cluster deployment. You can coordinate these dependencies without losing sight of when the intended workload can run.
Have a record of owning and delivering complex technical programs across internal teams and external partners, including cloud providers, equipment suppliers, or data center infrastructure teams.
Are technically adept and comfortable working with Engineering and Research to understand dependencies, evaluate tradeoffs, and turn complex problems into executable plans.
Build simple, scalable processes and communicate clearly with both technical teams and business stakeholders. You are resourceful in ambiguous environments and follow issues through to resolution.
Are interested in and thoughtful about the impacts of AGI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Compute Infrastructure team runs the GPU fleet and large-scale compute clusters that serve the models backing ChatGPT and the API, while also supporting training workloads for our next generation of models. We provide a unified platform for OpenAI teams to run production Applied AI and Research training workloads.\n\nOur work spans cloud providers, bare metal infrastructure, data centers, and the foundational services that make compute usable. We partner across Engineering, Research, Product, Capacity Planning, Finance, and Data Center Infrastructure to bring new capacity online and support OpenAI’s growing compute needs.\n\nWe seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.\n\n\n\n\nABOUT THE ROLE\n\nAs a Technical Program Manager for Compute Infrastructure, you will own the supply signal for all GPUs entering our fleet: a reliable view of what capacity is arriving, where and when it will arrive, and when it is expected to become usable. You will own the roadmap, requirements, delivery, and adoption of the tools, data, and platform behind that signal, partnering with Engineering to build systems that support planning and execution across OpenAI.\n\nYou will also lead programs that turn incoming supply into usable compute. Working across cloud providers, Data Center Infrastructure, and compute engineering teams, you will connect physical site readiness with the CPU, storage, network, GPU, and foundational services required to bring new sites and clusters online.\n\nYou will be part of an engineer-first TPM team, managing a broad portfolio of infrastructure programs and making dependencies, risks, and decisions clear from working teams through leadership. Your work will help teams plan with confidence, respond to supply changes, and deliver capacity on time.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the GPU supply signal across the fleet. Maintain a trusted view of incoming capacity across providers, sites, and clusters, including quantities, delivery forecasts, acceptance and readiness milestones, and expected dates for production use. Make changes and their downstream effects visible.\n\n - Build and scale the tools, data, and platform behind that signal. Own the roadmap, requirements, delivery, and adoption, partnering with Engineering on data models, integrations, quality checks, and planning workflows. Serve Product TPMs, Capacity TPMs, and Compute TPMs, alongside Finance, Accounting, leadership, Engineering, and Research.\n\n - Connect supply with capacity planning. Partner with Capacity Planning on supply and demand management, allocation planning, and scenario analysis. Ensure plans reflect current supply forecasts, infrastructure constraints, and the effects of early or late deliveries.\n\n - Coordinate physical readiness for new capacity. Work closely with Data Center Infrastructure and cloud service providers to align ready-for-service dates, site construction, power and cooling readiness, supply-chain convergence, equipment delivery, and commissioning. Track dependencies and drive resolution of gaps that threaten deployment.\n\n - Lead logical readiness across infrastructure resources. Coordinate CPU, storage, network, GPU, Kubernetes, and dependent compute foundation services so new clusters can support their intended workloads. Make clear which missing services or resources could delay GPU use.\n\n - Drive deployment across cloud and bare metal environments. Lead integrated plans across AWS, GCP, Azure, OCI, and other infrastructure partners, accounting for provider-specific dependencies while establishing consistent readiness criteria and handoffs.\n\n - Establish Delivery Scorecards for cloud providers and internal infrastructure teams. Track delivery commitments, forecast changes, actual delivery, readiness milestones, and time to usable capacity. Use these scorecards to identify recurring gaps, clarify recovery actions, and improve delivery predictability.\n\n - Improve the reliability and repeatability of cluster bringup. Partner with Engineering to scale automation, runbooks, validation, and deployment processes. Reduce manual coordination and the time between capacity delivery and production use.\n\n - Manage the critical paths across concurrent programs. Establish clear milestones, owners, dependencies, and escalation paths. Resolve cross-team blockers and drive decisions that keep site and cluster deployments moving.\n\n - Communicate progress, risks, and tradeoffs clearly. Give technical and business stakeholders the information they need to understand capacity availability, assess changes to the plan, and make timely decisions.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 5+ years of experience leading major technical programs, including compute infrastructure, hyperscaler deployments, capital projects, or similarly complex infrastructure work.\n\n - Possess a degree in a hard science or engineering discipline, or have a demonstrated track record of equivalent engineering expertise.\n\n - Are familiar with Kubernetes deployments and have worked with at least one major cloud provider—such as AWS, GCP, Azure, or OCI—to scale compute infrastructure. Experience coordinating deployments across multiple providers is valuable.\n\n - Are familiar with bare metal GPU capacity and the provisioning, inventory, and planning systems used to bring it into service.\n\n - Have worked with Capacity Planning teams on supply and demand management, allocations, constraints, and supporting tools. You understand how changes in delivery or readiness affect downstream capacity plans.\n\n - Have experience defining requirements for operational data and internal platforms. You can work with engineers to establish useful data models, improve data quality, and build tools that teams adopt and rely on.\n\n - Understand how site readiness, power and cooling, equipment delivery, commissioning, and ready-for-service milestones affect cluster deployment. You can coordinate these dependencies without losing sight of when the intended workload can run.\n\n - Have a record of owning and delivering complex technical programs across internal teams and external partners, including cloud providers, equipment suppliers, or data center infrastructure teams.\n\n - Are technically adept and comfortable working with Engineering and Research to understand dependencies, evaluate tradeoffs, and turn complex problems into executable plans.\n\n - Build simple, scalable processes and communicate clearly with both technical teams and business stakeholders. You are resourceful in ambiguous environments and follow issues through to resolution.\n\n - Are interested in and thoughtful about the impacts of AGI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $285K","compensationTiers":[{"id":"0d6cf591-134b-4e0a-9f75-94d669550b3f","tierSummary":"$207K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"2955e5fd-01ac-4311-8555-f1adc8f5446d","summary":"$207K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000},{"id":"9c400a38-e972-4714-8b75-8fb9fe57262c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"240d459b-696d-43eb-8497-fab3e56ecd9b","title":"Research Engineer","department":"Research","team":"Research","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-04-05T00:03:20.653+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/240d459b-696d-43eb-8497-fab3e56ecd9b","applyUrl":"https://jobs.ashbyhq.com/openai/240d459b-696d-43eb-8497-fab3e56ecd9b/application","descriptionHtml":"By applying to this role, you will be considered for Research Engineer roles across all teams at OpenAI.
About the Role
As a Research Engineer here, you will be responsible for building AI systems that can perform previously impossible tasks or achieve unprecedented levels of performance. We're looking for people with solid engineering skills (for example designing, implementing, and improving a massive-scale distributed machine learning system), writing bug-free machine learning code, and building the science behind the algorithms employed.
The most outstanding deep learning results are increasingly attained at a massive scale, and these results require engineers who are comfortable working in large distributed systems. We expect engineering to play a key role in most major advances in AI of the future.
We expect you to:
Have strong programming skills
Have experience working in large distributed systems
Be excited about OpenAI’s approach to research
Nice to have:
Interested in and thoughtful about the impacts of AI technology
Past experience in creating high-performance implementations of deep learning algorithms
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"By applying to this role, you will be considered for Research Engineer roles across all teams at OpenAI.\n\nAbout the Role\n\nAs a Research Engineer here, you will be responsible for building AI systems that can perform previously impossible tasks or achieve unprecedented levels of performance. We're looking for people with solid engineering skills (for example designing, implementing, and improving a massive-scale distributed machine learning system), writing bug-free machine learning code, and building the science behind the algorithms employed. \n\nThe most outstanding deep learning results are increasingly attained at a massive scale, and these results require engineers who are comfortable working in large distributed systems. We expect engineering to play a key role in most major advances in AI of the future.\n\nWe expect you to:\n\n - Have strong programming skills\n\n - Have experience working in large distributed systems\n\n - Be excited about OpenAI’s approach to research \n\nNice to have: \n\n - Interested in and thoughtful about the impacts of AI technology\n\n - Past experience in creating high-performance implementations of deep learning algorithms\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$250K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$250K - $445K","compensationTiers":[{"id":"4747585e-c075-4d8e-8107-8903aa77f4a9","tierSummary":"San Francisco $250K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c2046721-f7e5-4b2c-bf4e-aec9500cc38d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2e7143d4-d113-4484-94c8-9ce25f4d402c","summary":"San Francisco $250K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":445000}]}},{"id":"2560ed50-5535-42b8-b069-9ebc28ce7493","title":"Researcher, Safety Training","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2023-05-25T04:06:29.356+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2560ed50-5535-42b8-b069-9ebc28ce7493","applyUrl":"https://jobs.ashbyhq.com/openai/2560ed50-5535-42b8-b069-9ebc28ce7493/application","descriptionHtml":"Safety Research at OpenAI is responsible for ensuring our most capable models can be safely deployed in the real world. The Safety Training team develops the research and engineering methods that shape model behavior through post-training, reinforcement learning, evaluation, and deployment feedback.
Our work focuses on making models helpful, reliable, and aligned with safety policies across model types, modalities, and product surfaces. We work across both longer-term safety research and the core post-training work needed to improve production models.
We are seeking researchers to advance safety training for OpenAI’s models. You will develop methods that improve model behavior after pretraining, including RLHF, RLAIF, DPO, PPO, preference optimization, adversarial training, synthetic data generation, safety evaluations, and model behavior analysis.
This role is highly cross-functional. You will work with core training teams, product teams, policy, legal, trust and safety, and domain experts to identify risks, design interventions, train models, evaluate outcomes, and launch safety improvements in OpenAI products.
Conduct research on safety post-training methods, including RLHF, RLAIF, DPO, PPO, reward modeling, adversarial training, synthetic data, and scalable oversight
Develop and implement model training interventions that make models safer, more reliable, and more aligned with user intent
Build evaluations and measurement infrastructure for safety harms, high-stakes reliability failures, policy adherence, jailbreak robustness, multimodal risks, agent behavior, and domain-specific risks
Translate ambiguous safety problems into concrete research plans, datasets, training runs, evals, and product-facing improvements
Analyze model failures such as hallucination, unsafe tool use, prompt injection, privacy leakage, over-refusal, under-refusal, sycophancy, and deceptive or misleading behavior
Partner with domain experts to design safety training approaches for areas like cyber, privacy, youth safety, wellbeing, and other frontier-risk domains
Collaborate with research and deployment teams to ensure safety improvements are incorporated into OpenAI’s core model training and product launches
Have hands-on experience training, fine-tuning, or post-training language models, multimodal models, or agentic systems
Have experience with RL, RLHF, RLAIF, DPO, PPO, reward modeling, preference optimization, instruction tuning, or related post-training methods
Care deeply about shaping model behavior in real-world systems, not only publishing research
Are excited by open-ended safety problems where the right method, dataset, eval, or training objective may not be obvious at the start
Bring strong research judgment and strong engineering ability, including comfort running experiments, analyzing model behavior, and working with large-scale ML systems
Have experience in one or more relevant domains: agents, tool use, multimodal models, cyber/security, reliability, uncertainty calibration, factuality, evals, privacy, youth safety, wellbeing, or applied alignment
Enjoy collaborating across research, engineering, product, policy, legal, and trust and safety teams
Hold a PhD in machine learning, computer science, or a related field, or have equivalent practical research or engineering experience
Experience improving production model behavior through post-training or deployment feedback
Experience building safety evals, automated graders, red-teaming systems, or monitoring pipelines
Experience working with human feedback, expert feedback, synthetic data, or policy-grounded training data
Experience in safety-critical or abuse-sensitive domains where models must balance helpfulness, refusal, uncertainty, and user intent
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\n\nSafety Research at OpenAI is responsible for ensuring our most capable models can be safely deployed in the real world. The Safety Training team develops the research and engineering methods that shape model behavior through post-training, reinforcement learning, evaluation, and deployment feedback.\n\nOur work focuses on making models helpful, reliable, and aligned with safety policies across model types, modalities, and product surfaces. We work across both longer-term safety research and the core post-training work needed to improve production models.\n\n\n\n\nABOUT THE ROLE\n\n\nWe are seeking researchers to advance safety training for OpenAI’s models. You will develop methods that improve model behavior after pretraining, including RLHF, RLAIF, DPO, PPO, preference optimization, adversarial training, synthetic data generation, safety evaluations, and model behavior analysis.\n\nThis role is highly cross-functional. You will work with core training teams, product teams, policy, legal, trust and safety, and domain experts to identify risks, design interventions, train models, evaluate outcomes, and launch safety improvements in OpenAI products.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Conduct research on safety post-training methods, including RLHF, RLAIF, DPO, PPO, reward modeling, adversarial training, synthetic data, and scalable oversight\n\n - Develop and implement model training interventions that make models safer, more reliable, and more aligned with user intent\n\n - Build evaluations and measurement infrastructure for safety harms, high-stakes reliability failures, policy adherence, jailbreak robustness, multimodal risks, agent behavior, and domain-specific risks\n\n - Translate ambiguous safety problems into concrete research plans, datasets, training runs, evals, and product-facing improvements\n\n - Analyze model failures such as hallucination, unsafe tool use, prompt injection, privacy leakage, over-refusal, under-refusal, sycophancy, and deceptive or misleading behavior\n\n - Partner with domain experts to design safety training approaches for areas like cyber, privacy, youth safety, wellbeing, and other frontier-risk domains\n\n - Collaborate with research and deployment teams to ensure safety improvements are incorporated into OpenAI’s core model training and product launches\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have hands-on experience training, fine-tuning, or post-training language models, multimodal models, or agentic systems\n\n - Have experience with RL, RLHF, RLAIF, DPO, PPO, reward modeling, preference optimization, instruction tuning, or related post-training methods\n\n - Care deeply about shaping model behavior in real-world systems, not only publishing research\n\n - Are excited by open-ended safety problems where the right method, dataset, eval, or training objective may not be obvious at the start\n\n - Bring strong research judgment and strong engineering ability, including comfort running experiments, analyzing model behavior, and working with large-scale ML systems\n\n - Have experience in one or more relevant domains: agents, tool use, multimodal models, cyber/security, reliability, uncertainty calibration, factuality, evals, privacy, youth safety, wellbeing, or applied alignment\n\n - Enjoy collaborating across research, engineering, product, policy, legal, and trust and safety teams\n\n - Hold a PhD in machine learning, computer science, or a related field, or have equivalent practical research or engineering experience\n\n\nNICE TO HAVE:\n\n - Experience improving production model behavior through post-training or deployment feedback\n\n - Experience building safety evals, automated graders, red-teaming systems, or monitoring pipelines\n\n - Experience working with human feedback, expert feedback, synthetic data, or policy-grounded training data\n\n - Experience in safety-critical or abuse-sensitive domains where models must balance helpfulness, refusal, uncertainty, and user intent\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"3c67f712-697d-48d8-b05c-01be896e61da","title":"Software Engineer, Scaled Abuse","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-08T16:15:58.343+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3c67f712-697d-48d8-b05c-01be896e61da","applyUrl":"https://jobs.ashbyhq.com/openai/3c67f712-697d-48d8-b05c-01be896e61da/application","descriptionHtml":"The Applied team safely brings OpenAI's technology to the world. We released ChatGPT; Plugins; DALL·E; and the APIs for GPT-5, embeddings, and fine-tuning. We also operate inference infrastructure at scale. There's a lot more on the immediate horizon.
Our customers build fast-growing businesses around our APIs, which power product features that were never before possible. ChatGPT is a prime example of what is currently possible. We simultaneously ensure that our powerful tools are used responsibly. Safe deployment is more important to us than unfettered growth.
The Fraud Engineering team works within our Applied Engineering organization identifying and responding to fraudsters on our platform. We are looking for a software engineer with anti fraud & abuse experience to help architect and build our next-generation anti-fraud systems.
The Scaled Abuse team protects OpenAI’s products and customers by detecting, preventing, and responding to fraudulent and abusive behavior at scale. We build and operate the backend and data systems that power real-time detection, investigation workflows, and enforcement — balancing strong protections with a great user experience as the platform grows.
Our work sits at the intersection of engineering and abuse expertise: we partner closely with Trust & Safety, Security, and Product to understand emerging attack patterns, translate messy signals into clear system behavior, and continuously harden our defenses. The problems are dynamic and ambiguous by default, so we value engineers who can quickly dive into an unfamiliar codebase, develop strong intuition about how it works end-to-end, and propose pragmatic improvements that make the entire stack more resilient.
Design and build systems for fraud detection and remediation while balancing fraud loss, cost of implementation, and customer experience
Work closely with finance, security, product, research, and trust & safety operations to holistically combat fraudulent and abusive actors on our system
Stay abreast of the latest techniques and tools to stay several steps ahead of determined and well resourced adversaries
Utilize GPT-5 and future models to more effectively combat fraud and abuse
Have at least 5 years of software engineering experience in backend and data systems.
Have at least 2 years experience in fraud or abuse analysis, investigation, and/or operations
Can dive into our codebase, intuit how it works, and be able to have a strong intuition for suggestions that will lead us to a stronger engineering position.
A voracious and intrinsic desire to learn and fill in missing skills. An equally strong talent for sharing that information clearly and concisely with others
Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary
Experience in Machine Learning techniques is a plus, but not required
Our tech stack
Our infrastructure is built on Terraform, Kubernetes, Azure, Python, Postgres, and Kafka. While we value experience with these technologies, we are primarily looking for engineers with strong technical skills and the ability to quickly pick up new tools and frameworks.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Applied team safely brings OpenAI's technology to the world. We released ChatGPT; Plugins; DALL·E; and the APIs for GPT-5, embeddings, and fine-tuning. We also operate inference infrastructure at scale. There's a lot more on the immediate horizon.\n\nOur customers build fast-growing businesses around our APIs, which power product features that were never before possible. ChatGPT is a prime example of what is currently possible. We simultaneously ensure that our powerful tools are used responsibly. Safe deployment is more important to us than unfettered growth.\n\nThe Fraud Engineering team works within our Applied Engineering organization identifying and responding to fraudsters on our platform. We are looking for a software engineer with anti fraud & abuse experience to help architect and build our next-generation anti-fraud systems.\n\n\n\n\nABOUT THE ROLE\n\nThe Scaled Abuse team protects OpenAI’s products and customers by detecting, preventing, and responding to fraudulent and abusive behavior at scale. We build and operate the backend and data systems that power real-time detection, investigation workflows, and enforcement — balancing strong protections with a great user experience as the platform grows.\n\nOur work sits at the intersection of engineering and abuse expertise: we partner closely with Trust & Safety, Security, and Product to understand emerging attack patterns, translate messy signals into clear system behavior, and continuously harden our defenses. The problems are dynamic and ambiguous by default, so we value engineers who can quickly dive into an unfamiliar codebase, develop strong intuition about how it works end-to-end, and propose pragmatic improvements that make the entire stack more resilient.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design and build systems for fraud detection and remediation while balancing fraud loss, cost of implementation, and customer experience\n\n - Work closely with finance, security, product, research, and trust & safety operations to holistically combat fraudulent and abusive actors on our system\n\n - Stay abreast of the latest techniques and tools to stay several steps ahead of determined and well resourced adversaries\n\n - Utilize GPT-5 and future models to more effectively combat fraud and abuse\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have at least 5 years of software engineering experience in backend and data systems.\n\n - Have at least 2 years experience in fraud or abuse analysis, investigation, and/or operations\n\n - Can dive into our codebase, intuit how it works, and be able to have a strong intuition for suggestions that will lead us to a stronger engineering position.\n\n - A voracious and intrinsic desire to learn and fill in missing skills. An equally strong talent for sharing that information clearly and concisely with others\n\n - Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary\n\n - Experience in Machine Learning techniques is a plus, but not required\n\nOur tech stack\n\nOur infrastructure is built on Terraform, Kubernetes, Azure, Python, Postgres, and Kafka. While we value experience with these technologies, we are primarily looking for engineers with strong technical skills and the ability to quickly pick up new tools and frameworks.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"62bccc91-658d-42ba-a8b7-4555a960d645","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"198987aa-85a4-4dcd-bd54-cc8945b37d93","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ca2019c5-3d11-481a-85ff-3b1c677893bd","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"f763c6b3-5167-4a67-b691-4c3fa2c44156","title":"Software Engineer, Data Infrastructure","department":"Scaling","team":"Scaling","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2024-06-27T22:14:24.195+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f763c6b3-5167-4a67-b691-4c3fa2c44156","applyUrl":"https://jobs.ashbyhq.com/openai/f763c6b3-5167-4a67-b691-4c3fa2c44156/application","descriptionHtml":"About the Team
Data Platform at OpenAI owns the foundational data stack powering critical product, research, and analytics workflows. We operate some of the largest Spark compute fleets in production; design, and build data lakes and metadata systems on Iceberg and Delta with a vision toward exabyte-scale architecture; run high throughput streaming platforms on Kafka and Flink; provide orchestration with Airflow; and support ML feature engineering tooling such as Chronon. Our mission is to deliver reliable, secure, and efficient data access at scale and accelerate intelligent, AI assisted data workflows.
Join us to build and operate these core platforms that underpin OpenAI products, research, and analytics.
We’re not just scaling infrastructure – we’re redefining how people interact with data. Our vision includes intelligent interfaces and AI-assisted workflows that make working with data faster, more reliable, and more intuitive.
About the Role
This role focuses on building and operating data infrastructure that supports massive compute fleets and storage systems, designed for high performance and scalability. You’ll help design, build, and operate the next generation of data infrastructure at OpenAI. You will scale and harden big data compute and storage platforms, build and support high-throughput streaming systems, build and operate low latency data ingestions, enable secure and governed data access for ML and analytics, and design for reliability and performance at extreme scale.
You will take full lifecycle ownership: architecture, implementation, production operations, and on-call participation.
You’ve supported Spark, Kafka, Flink, Airflow, Trino, or Iceberg as platforms. You’re well-versed in infrastructure tooling like Terraform, experienced in debugging large-scale distributed systems, and excited about solving data infrastructure problems in the AI space.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security
Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient
Accelerate company productivity by empowering your fellow engineers & teammates with excellent data tooling and systems
Collaborate with product, research and analytics teams to build the technical foundations capabilities that unlock new features and experiences
Own the reliability of the systems you build, including participation in an on-call rotation for critical incidents
You might thrive in this role if you:
Have 4+ years in data infrastructure engineering OR
Have 4+ years in infrastructure engineering with a strong interest in data
Take pride in building and operating scalable, reliable, secure systems
Are comfortable with ambiguity and rapid change
Have an intrinsic desire to learn and fill in missing skills, and an equally strong talent for sharing learnings clearly and concisely with others
This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nData Platform at OpenAI owns the foundational data stack powering critical product, research, and analytics workflows. We operate some of the largest Spark compute fleets in production; design, and build data lakes and metadata systems on Iceberg and Delta with a vision toward exabyte-scale architecture; run high throughput streaming platforms on Kafka and Flink; provide orchestration with Airflow; and support ML feature engineering tooling such as Chronon. Our mission is to deliver reliable, secure, and efficient data access at scale and accelerate intelligent, AI assisted data workflows.\n\nJoin us to build and operate these core platforms that underpin OpenAI products, research, and analytics.\n\nWe’re not just scaling infrastructure – we’re redefining how people interact with data. Our vision includes intelligent interfaces and AI-assisted workflows that make working with data faster, more reliable, and more intuitive.\n\nAbout the Role\n\nThis role focuses on building and operating data infrastructure that supports massive compute fleets and storage systems, designed for high performance and scalability. You’ll help design, build, and operate the next generation of data infrastructure at OpenAI. You will scale and harden big data compute and storage platforms, build and support high-throughput streaming systems, build and operate low latency data ingestions, enable secure and governed data access for ML and analytics, and design for reliability and performance at extreme scale.\n\nYou will take full lifecycle ownership: architecture, implementation, production operations, and on-call participation.\n\nYou’ve supported Spark, Kafka, Flink, Airflow, Trino, or Iceberg as platforms. You’re well-versed in infrastructure tooling like Terraform, experienced in debugging large-scale distributed systems, and excited about solving data infrastructure problems in the AI space.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Design, build, and maintain data infrastructure systems such as distributed compute, data orchestration, distributed storage, streaming infrastructure, machine learning infrastructure while ensuring scalability, reliability, and security\n\n - Ensure our data platform can scale by orders of magnitude while remaining reliable and efficient\n\n - Accelerate company productivity by empowering your fellow engineers & teammates with excellent data tooling and systems\n\n - Collaborate with product, research and analytics teams to build the technical foundations capabilities that unlock new features and experiences\n\n - Own the reliability of the systems you build, including participation in an on-call rotation for critical incidents\n\nYou might thrive in this role if you: \n\n - Have 4+ years in data infrastructure engineering OR\n\n - Have 4+ years in infrastructure engineering with a strong interest in data\n\n - Take pride in building and operating scalable, reliable, secure systems\n\n - Are comfortable with ambiguity and rapid change\n\n - Have an intrinsic desire to learn and fill in missing skills, and an equally strong talent for sharing learnings clearly and concisely with others\n\nThis role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"7c1ee842-1513-47b6-b913-1bfad8c95fe9","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6b73abba-5284-40c5-aae4-88e3f7212811","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ca00b419-4b01-43ca-b5ac-3841ef75e085","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"d8794980-1d3f-4d82-8b48-811449b6c492","title":"Training: ML Framework Engineer","department":"Scaling","team":"Runtime","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-10-29T02:18:26.437+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d8794980-1d3f-4d82-8b48-811449b6c492","applyUrl":"https://jobs.ashbyhq.com/openai/d8794980-1d3f-4d82-8b48-811449b6c492/application","descriptionHtml":"About the Team
Training Runtime designs the core distributed machine-learning training runtime that powers everything from early research experiments to frontier-scale model runs. With a dual mandate to accelerate researchers and enable frontier scale, we’re building a unified, modular runtime that meets researchers where they are and moves with them up the scaling curve.
Our work focuses on three pillars: high-performance, asynchronous, zero-copy tensor and optimizer-state-aware data movement; performant, high-uptime, fault-tolerant training frameworks (training loop, state management, resilient checkpointing, deterministic orchestration, and observability); and distributed process management for long-lived, job-specific and user-provided processes.
We integrate proven large-scale capabilities into a composable, developer-facing runtime so teams can iterate quickly and run reliably at any scale, partnering closely with model-stack, research, and platform teams. Success for us is measured by raising both training throughput (how fast models train) and researcher throughput (how fast ideas become experiments and products).
About the Role
As a Training: ML Framework Engineer, you will work on improving the training throughput for our internal training framework, while enabling researchers to experiment with new ideas. This requires good engineering (for example designing, implementing, and optimizing state-of-the-art AI models), writing bug-free machine learning code (surprisingly difficult!), and acquiring deep knowledge of the performance of supercomputers. In all the projects this role pursues, the ultimate goal is to push the field forward.
We’re looking for people who love optimizing performance, understanding distributed systems, and who cannot stand having bugs in their code. Since our training framework is used for large runs with massive numbers of GPUs, performance improvements here will have a large impact.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Apply the latest techniques in our internal training framework to achieve impressive hardware efficiency for our training runs
Profile and optimize our training framework
Work with researchers to enable them to develop the next generation of models
You might thrive in this role if you:
Have run small scale ML experiments
Love figuring out how systems work and continuously come up with ideas for how to make them faster while minimizing complexity and maintenance burden
Have strong software engineering skills and are proficient in Python
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nTraining Runtime designs the core distributed machine-learning training runtime that powers everything from early research experiments to frontier-scale model runs. With a dual mandate to accelerate researchers and enable frontier scale, we’re building a unified, modular runtime that meets researchers where they are and moves with them up the scaling curve. \n\nOur work focuses on three pillars: high-performance, asynchronous, zero-copy tensor and optimizer-state-aware data movement; performant, high-uptime, fault-tolerant training frameworks (training loop, state management, resilient checkpointing, deterministic orchestration, and observability); and distributed process management for long-lived, job-specific and user-provided processes. \n\nWe integrate proven large-scale capabilities into a composable, developer-facing runtime so teams can iterate quickly and run reliably at any scale, partnering closely with model-stack, research, and platform teams. Success for us is measured by raising both training throughput (how fast models train) and researcher throughput (how fast ideas become experiments and products).\n\nAbout the Role\n\nAs a Training: ML Framework Engineer, you will work on improving the training throughput for our internal training framework, while enabling researchers to experiment with new ideas. This requires good engineering (for example designing, implementing, and optimizing state-of-the-art AI models), writing bug-free machine learning code (surprisingly difficult!), and acquiring deep knowledge of the performance of supercomputers. In all the projects this role pursues, the ultimate goal is to push the field forward.\n\nWe’re looking for people who love optimizing performance, understanding distributed systems, and who cannot stand having bugs in their code. Since our training framework is used for large runs with massive numbers of GPUs, performance improvements here will have a large impact.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Apply the latest techniques in our internal training framework to achieve impressive hardware efficiency for our training runs\n\n - Profile and optimize our training framework\n\n - Work with researchers to enable them to develop the next generation of models\n\nYou might thrive in this role if you:\n\n - Have run small scale ML experiments\n\n - Love figuring out how systems work and continuously come up with ideas for how to make them faster while minimizing complexity and maintenance burden\n\n - Have strong software engineering skills and are proficient in Python\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $500K","compensationTiers":[{"id":"d11ab187-7f3f-4d9f-a7f6-3da3553d357a","tierSummary":"$295K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f4d15ee1-7966-4d6f-a343-36406c5047bd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3e6ba916-1027-4393-a1af-8ea39e2e52fb","summary":"$295K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":500000}]}},{"id":"2cba0d45-7a4f-4f38-ac73-3f8633bf0349","title":"Software Engineer, Developer Productivity","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2025-03-27T16:44:10.676+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2cba0d45-7a4f-4f38-ac73-3f8633bf0349","applyUrl":"https://jobs.ashbyhq.com/openai/2cba0d45-7a4f-4f38-ac73-3f8633bf0349/application","descriptionHtml":"About the Role
The Engineering Acceleration team designs, builds and maintains the foundational systems that engineers use to build ChatGPT and the API. This is a fast-growing team and you will get a chance to own and define the strategy, vision, and plan for how to increase developer productivity.
In this role, you will:
Drive the design, development, and implementation of tools, systems, and processes that accelerate engineering velocity, reduce manual effort, and increase the quality of output.
Use our latest AI tools to re-think how we can be the most productive team in the industry.
Work closely with various teams within OpenAI to understand their workflows, challenges, and needs, and ensure the tools and systems built by the Engineering Acceleration team address these requirements.
Bring new features and research capabilities to the world by partnering with product engineers to lay the necessary technical foundations.
Guide and advise product engineering teams on best practices for ensuring observable, scalable systems.
Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed.
You might thrive in this role if you:
Have 5+ years of experience in engineering, including 3+ years of experience in infrastructure building tooling for developers.
Have experience-driven empathy for the tools, frustrations, and processes that slow engineering teams down and lead to toil or burnout.
Have a voracious and intrinsic desire to learn and fill in missing skills—and an equally strong talent for sharing learnings clearly and concisely with others.
Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary.
As technical context: at the heart of our infrastructure is a large-scale deployment of GPU nodes running in dozens of Kubernetes clusters across regions. Some core technologies we build with include Terraform, Buildkite, Postgres, Cosmos DB, Kafka, Python, and FastAPI.
This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employee.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nThe Engineering Acceleration team designs, builds and maintains the foundational systems that engineers use to build ChatGPT and the API. This is a fast-growing team and you will get a chance to own and define the strategy, vision, and plan for how to increase developer productivity.\n\n\n\nIn this role, you will:\n\n - Drive the design, development, and implementation of tools, systems, and processes that accelerate engineering velocity, reduce manual effort, and increase the quality of output.\n\n - Use our latest AI tools to re-think how we can be the most productive team in the industry.\n\n - Work closely with various teams within OpenAI to understand their workflows, challenges, and needs, and ensure the tools and systems built by the Engineering Acceleration team address these requirements.\n\n - Bring new features and research capabilities to the world by partnering with product engineers to lay the necessary technical foundations.\n\n - Guide and advise product engineering teams on best practices for ensuring observable, scalable systems.\n\n - Like all other teams, we are responsible for the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed.\n\n\n\nYou might thrive in this role if you:\n\n - Have 5+ years of experience in engineering, including 3+ years of experience in infrastructure building tooling for developers.\n\n - Have experience-driven empathy for the tools, frustrations, and processes that slow engineering teams down and lead to toil or burnout.\n\n - Have a voracious and intrinsic desire to learn and fill in missing skills—and an equally strong talent for sharing learnings clearly and concisely with others.\n\n - Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary.\n\n\n\nAs technical context: at the heart of our infrastructure is a large-scale deployment of GPU nodes running in dozens of Kubernetes clusters across regions. Some core technologies we build with include Terraform, Buildkite, Postgres, Cosmos DB, Kafka, Python, and FastAPI.\n\n\n\nThis role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employee.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$210K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$210K - $490K","compensationTiers":[{"id":"32fc1cb9-7575-4744-b2c2-bf80a1731db7","tierSummary":"$210K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"738a02a7-0742-4ba5-88d9-370654221407","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7f13792c-7d1b-4299-81fb-7b1bcec930de","summary":"$210K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":490000}]}},{"id":"fc5bbc77-a30c-4e7a-9acc-8a2e748545b4","title":"Data Engineer","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2023-09-26T22:34:48.884+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fc5bbc77-a30c-4e7a-9acc-8a2e748545b4","applyUrl":"https://jobs.ashbyhq.com/openai/fc5bbc77-a30c-4e7a-9acc-8a2e748545b4/application","descriptionHtml":"The Applied team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses.
We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.
About the role:
We're seeking a Data Engineer to take the lead in building our data pipelines and core tables for OpenAI. These pipelines are crucial for powering analyses, safety systems that guide business decisions, product growth, and prevent bad actors. If you're passionate about working with data and are eager to create solutions with significant impact, we'd love to hear from you. This role also provides the opportunity to collaborate closely with the researchers behind ChatGPT and help them train new models to deliver to users. As we continue our rapid growth, we value data-driven insights, and your contributions will play a pivotal role in our trajectory. Join us in shaping the future of OpenAI!
In this role, you will:
Design, build and manage our data pipelines, ensuring all user event data is seamlessly integrated into our data warehouse.
Develop canonical datasets to track key product metrics including user growth, engagement, and revenue.
Work collaboratively with various teams, including, Infrastructure, Data Science, Product, Marketing, Finance, and Research to understand their data needs and provide solutions.
Implement robust and fault-tolerant systems for data ingestion and processing.
Participate in data architecture and engineering decisions, bringing your strong experience and knowledge to bear.
Ensure the security, integrity, and compliance of data according to industry and company standards.
You might thrive in this role if you:
Have 3+ years of experience as a data engineer and 8+ years of any software engineering experience(including data engineering).
Proficiency in at least one programming language commonly used within Data Engineering, such as Python, Scala, or Java.
Experience with distributed processing technologies and frameworks, such as Hadoop, Flink and distributed storage systems (e.g., HDFS, S3).
Expertise with any of ETL schedulers such as Airflow, Dagster, Prefect or similar frameworks.
Solid understanding of Spark and ability to write, debug and optimize Spark code.
This role is exclusively based in our San Francisco HQ. Some of our roles are also located in our Mountain View or New York offices. We offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Applied team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses.\n\nWe seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.\n\nAbout the role:\n\nWe're seeking a Data Engineer to take the lead in building our data pipelines and core tables for OpenAI. These pipelines are crucial for powering analyses, safety systems that guide business decisions, product growth, and prevent bad actors. If you're passionate about working with data and are eager to create solutions with significant impact, we'd love to hear from you. This role also provides the opportunity to collaborate closely with the researchers behind ChatGPT and help them train new models to deliver to users. As we continue our rapid growth, we value data-driven insights, and your contributions will play a pivotal role in our trajectory. Join us in shaping the future of OpenAI!\n\nIn this role, you will:\n\n - Design, build and manage our data pipelines, ensuring all user event data is seamlessly integrated into our data warehouse.\n\n - Develop canonical datasets to track key product metrics including user growth, engagement, and revenue.\n\n - Work collaboratively with various teams, including, Infrastructure, Data Science, Product, Marketing, Finance, and Research to understand their data needs and provide solutions.\n\n - Implement robust and fault-tolerant systems for data ingestion and processing.\n\n - Participate in data architecture and engineering decisions, bringing your strong experience and knowledge to bear.\n\n - Ensure the security, integrity, and compliance of data according to industry and company standards.\n\nYou might thrive in this role if you:\n\n - Have 3+ years of experience as a data engineer and 8+ years of any software engineering experience(including data engineering).\n\n - Proficiency in at least one programming language commonly used within Data Engineering, such as Python, Scala, or Java.\n\n - Experience with distributed processing technologies and frameworks, such as Hadoop, Flink and distributed storage systems (e.g., HDFS, S3).\n\n - Expertise with any of ETL schedulers such as Airflow, Dagster, Prefect or similar frameworks.\n\n - Solid understanding of Spark and ability to write, debug and optimize Spark code. \n\n\n\nThis role is exclusively based in our San Francisco HQ. Some of our roles are also located in our Mountain View or New York offices. We offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$235K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$235K - $385K","compensationTiers":[{"id":"e09a82d2-c971-4ba4-b0ef-a6b723d81ca8","tierSummary":"$235K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5da5d7ab-eda7-478a-ae28-35dc696a8939","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"0b0791cf-a67d-421f-89a1-64d9bd7da3b9","summary":"$235K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":235000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":235000,"maxValue":385000}]}},{"id":"5f0c6579-0bfb-4a06-8a43-1dd371499e10","title":"Research Scientist","department":"Research","team":"Research","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-04-05T00:03:14.982+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5f0c6579-0bfb-4a06-8a43-1dd371499e10","applyUrl":"https://jobs.ashbyhq.com/openai/5f0c6579-0bfb-4a06-8a43-1dd371499e10/application","descriptionHtml":"By applying to this role, you will be considered for Research Scientist roles across all teams at OpenAI.
About the Role
As a Research Scientist here, you will develop innovative machine learning techniques and advance the research agenda of the team you work on, while also collaborating with peers across the organization. We are looking for people who want to discover simple, generalizable ideas that work well even at large scale, and form part of a broader research vision that unifies the entire company.
We expect you to:
Have a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects
Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects
Be excited about OpenAI’s approach to research
Nice to have:
Interested in and thoughtful about the impacts of AI technology
Past experience in creating high-performance implementations of deep learning algorithms
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"By applying to this role, you will be considered for Research Scientist roles across all teams at OpenAI.\n\nAbout the Role\n\nAs a Research Scientist here, you will develop innovative machine learning techniques and advance the research agenda of the team you work on, while also collaborating with peers across the organization. We are looking for people who want to discover simple, generalizable ideas that work well even at large scale, and form part of a broader research vision that unifies the entire company.\n\nWe expect you to:\n\n - Have a track record of coming up with new ideas or improving upon existing ideas in machine learning, demonstrated by accomplishments such as first author publications or projects\n\n - Possess the ability to own and pursue a research agenda, including choosing impactful research problems and autonomously carrying out long-running projects\n\n - Be excited about OpenAI’s approach to research \n\nNice to have: \n\n - Interested in and thoughtful about the impacts of AI technology\n\n - Past experience in creating high-performance implementations of deep learning algorithms\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$250K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$250K - $445K","compensationTiers":[{"id":"4747585e-c075-4d8e-8107-8903aa77f4a9","tierSummary":"San Francisco $250K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c2046721-f7e5-4b2c-bf4e-aec9500cc38d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2e7143d4-d113-4484-94c8-9ce25f4d402c","summary":"San Francisco $250K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":445000}]}},{"id":"d4dcd344-40cf-44d6-a7dd-172118eb0842","title":"Software Engineer, Observability","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-02-19T20:41:43.290+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d4dcd344-40cf-44d6-a7dd-172118eb0842","applyUrl":"https://jobs.ashbyhq.com/openai/d4dcd344-40cf-44d6-a7dd-172118eb0842/application","descriptionHtml":"Join the engineering teams that bring OpenAI’s ideas safely to the world!!
The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.
About the Role
We’re building the observability product for OpenAI—from scalable infrastructure to a rich, AI-powered UI. Our systems ingest over petabytes of logs and billions of time series metrics across our fleet. We're now layering intelligence on top—think agents that summarize SEVs, auto-generate dashboards, or help engineers debug through notebook-like UIs.
We’re hiring software engineers across the stack—infra, backend, and product. You’ll join a small, gritty team building both foundational infra and novel internal tools to make OpenAI's production systems reliable, performant, and observable.
What You’ll Do
Own core observability infrastructure, including distributed logging, time series, and trace storage
Build AI-native tools that help engineers detect, understand, and resolve issues autonomously.
Contribute to UI experiences like dashboards, notebooking, or interactive debugging
Collaborate closely with engineers, researchers, user ops, and other teams across the company to build the next generation observability product
You Might Be a Fit If You:
Have operated large-scale distributed systems in production. ( especially logging systems or some other time series databases)
Thrive in ambiguous environments and roll up your sleeves to solve unscoped problems.
Have full-stack chops or product sensibilities—you're excited to build real tools people use.
Have strong fundamentals in systems, networking, and cloud infra (Kubernetes, AWS, etc).
Bonus: built or contributed to observability systems (e.g. Prometheus, OpenTelemetry, etc).
Why This Team
We’re both an infra and product team—building a real AI application for internal use.
Your work will directly power the reliability of GPT-based products at massive scale.
You'll help define what \"AI-powered observability\" looks like at one of the world’s most advanced AI labs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"Join the engineering teams that bring OpenAI’s ideas safely to the world!!\n\nThe Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.\n\nAbout the Role\n\nWe’re building the observability product for OpenAI—from scalable infrastructure to a rich, AI-powered UI. Our systems ingest over petabytes of logs and billions of time series metrics across our fleet. We're now layering intelligence on top—think agents that summarize SEVs, auto-generate dashboards, or help engineers debug through notebook-like UIs.\n\nWe’re hiring software engineers across the stack—infra, backend, and product. You’ll join a small, gritty team building both foundational infra and novel internal tools to make OpenAI's production systems reliable, performant, and observable.\n\nWhat You’ll Do\n\n - Own core observability infrastructure, including distributed logging, time series, and trace storage\n\n - Build AI-native tools that help engineers detect, understand, and resolve issues autonomously.\n\n - Contribute to UI experiences like dashboards, notebooking, or interactive debugging\n\n - Collaborate closely with engineers, researchers, user ops, and other teams across the company to build the next generation observability product\n\nYou Might Be a Fit If You:\n\n - Have operated large-scale distributed systems in production. ( especially logging systems or some other time series databases)\n\n - Thrive in ambiguous environments and roll up your sleeves to solve unscoped problems.\n\n - Have full-stack chops or product sensibilities—you're excited to build real tools people use.\n\n - Have strong fundamentals in systems, networking, and cloud infra (Kubernetes, AWS, etc).\n\n - Bonus: built or contributed to observability systems (e.g. Prometheus, OpenTelemetry, etc).\n\nWhy This Team\n\n - We’re both an infra and product team—building a real AI application for internal use.\n\n - Your work will directly power the reliability of GPT-based products at massive scale.\n\n - You'll help define what \"AI-powered observability\" looks like at one of the world’s most advanced AI labs.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"9ae80fd7-0bf3-4705-a5d6-3d3adb749fb3","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bbd8f493-810e-42b2-b017-b14885c2c946","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7b370333-7849-472f-a74c-4ada552d0d1d","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"340c0c22-8d8f-4232-b17e-f642b64c25c3","title":"Software Engineer, Collective Communication","department":"Scaling","team":"Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2024-04-20T03:52:24.444+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/340c0c22-8d8f-4232-b17e-f642b64c25c3","applyUrl":"https://jobs.ashbyhq.com/openai/340c0c22-8d8f-4232-b17e-f642b64c25c3/application","descriptionHtml":"About the Team
The Workload Networking team is responsible for the collective communication stack used in our largest training jobs. Using a combination of C++ and CUDA we work on novel collective communication techniques that enable efficient training of our flagship models on our largest custom built supercomputers.
The models we train are key ingredients to the AI research progress at OpenAI and the field as a whole, and we continually incorporate learnings from our entire research org into our training platform.
About the Role
As a Software Engineer, Networking you will design and implement custom networking collectives that are tightly integrated into our training stack.
We’re looking for people who have a background in low level performance critical software. Experience with collective communication is a bonus.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Collaborate closely with ML researchers to design and implement efficient collective operations in C++ and CUDA.
Ensure that our largest training jobs take full advantage of the different network transports used in our supercomputers.
Work on simulations to inform our future supercomputer network designs.
You might thrive in this role if you:
Have written distributed algorithms using RDMA in the past.
Are comfortable writing low level performance sensitive CPU and/or GPU code.
Are familiar with network simulation techniques.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Workload Networking team is responsible for the collective communication stack used in our largest training jobs. Using a combination of C++ and CUDA we work on novel collective communication techniques that enable efficient training of our flagship models on our largest custom built supercomputers.\n\nThe models we train are key ingredients to the AI research progress at OpenAI and the field as a whole, and we continually incorporate learnings from our entire research org into our training platform. \n\nAbout the Role\n\nAs a Software Engineer, Networking you will design and implement custom networking collectives that are tightly integrated into our training stack.\n\nWe’re looking for people who have a background in low level performance critical software. Experience with collective communication is a bonus.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Collaborate closely with ML researchers to design and implement efficient collective operations in C++ and CUDA.\n\n - Ensure that our largest training jobs take full advantage of the different network transports used in our supercomputers.\n\n - Work on simulations to inform our future supercomputer network designs. \n\nYou might thrive in this role if you: \n\n - Have written distributed algorithms using RDMA in the past.\n\n - Are comfortable writing low level performance sensitive CPU and/or GPU code.\n\n - Are familiar with network simulation techniques.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"04912b32-6cc6-4246-b03b-d24d8c9be56d","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1c261e27-6170-495c-a52d-b1cf080facac","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000},{"id":"b2f96753-547b-41eb-b185-20b0299a8c59","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c414f15f-60c4-40b5-a896-d2ad6c7f4415","title":"Senior Technical Program Manager - Security","department":"Security","team":"Security","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-06-25T17:30:54.205+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c414f15f-60c4-40b5-a896-d2ad6c7f4415","applyUrl":"https://jobs.ashbyhq.com/openai/c414f15f-60c4-40b5-a896-d2ad6c7f4415/application","descriptionHtml":"About the Team
OpenAI builds powerful AI systems like ChatGPT, the OpenAI API, and enterprise products that serve millions of users across the globe. As we scale, securing our infrastructure, protecting sensitive data, and meeting global compliance standards are essential to our success and societal impact.
Security at OpenAI is a cross-cutting function that spans infrastructure, applied engineering, legal, policy, and product. Technical Program Managers (TPMs) play a critical leadership role in aligning teams and delivering execution at scale and this role will be foundational in shaping how we secure OpenAI’s systems, users, and commitments.
About the Role
We’re seeking a Senior Technical Program Manager to drive cross-functional security, privacy, IT and compliance initiatives at the intersection of infrastructure, product, and policy. You will execute complex programs that reduce internal data access, prevent misuse, and ship security capabilities. You will focus your efforts on the most critical initiatives within Security, crossing the spectrum of insider threat, information security, physical security, and information technology challenges.
This role is deeply technical and execution-focused. It requires a structured operator who thrives in ambiguity, partners effectively across boundaries, and applies principled judgment to scale trust, governance, and security across OpenAI’s systems and products.
In this role, you will:
Drive execution of critical security and compliance programs such as vulnerability management, merger and acquisition security and integration, infrastructure hardening, and datacenter security management. You will need to deeply collaborate on technical architecture and resolve technical problems in partnership with engineering.
Partner with IT, Infrastructure, Application, Legal, Privacy, and Security teams to build scalable programs, and deliver critical security outcomes across multiple disciplines, including insider threat, information security, physical security, and information technology.
Establish scalable frameworks and build programs around critical security initiatives including vulnerability management, evidence collection, incident response coordination, supply chain risk management, and device security.
Track and enforce OpenAI’s privacy and security requirements by translating commitments into engineering milestones and driving their full implementation across systems.
Create and maintain program-level visibility across risk areas, security milestones, and cross-org dependencies—ensuring outcomes are delivered reliably and at high quality.
Communicate status, risks, tradeoffs, and decisions clearly to technical and executive audiences and drive cross-functional execution with urgency and care.
Are an empathetic communicator and leader—able to influence across technical and non-technical audiences, and build durable trust with partners.
Have 5+ years of experience leading complex technical programs focused on infrastructure security, data privacy, compliance, or enterprise platform capabilities.
Are deeply fluent in the intersection of engineering systems, security controls, and regulatory expectations—and are able to bring clarity and structure across all three.
Thrive in high-trust environments, bring rigor and systems thinking to ambiguity, and operate with a bias for aligned execution over org boundaries.
Are structured, detail-oriented, and rigorous in ensuring quality, accountability, and durable delivery.
Have a proven record of success driving highly cross-functional efforts across engineering, infrastructure, legal, compliance, and product stakeholders.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI builds powerful AI systems like ChatGPT, the OpenAI API, and enterprise products that serve millions of users across the globe. As we scale, securing our infrastructure, protecting sensitive data, and meeting global compliance standards are essential to our success and societal impact.\n\n\n\nSecurity at OpenAI is a cross-cutting function that spans infrastructure, applied engineering, legal, policy, and product. Technical Program Managers (TPMs) play a critical leadership role in aligning teams and delivering execution at scale and this role will be foundational in shaping how we secure OpenAI’s systems, users, and commitments.\n\n\n\nAbout the Role\n\nWe’re seeking a Senior Technical Program Manager to drive cross-functional security, privacy, IT and compliance initiatives at the intersection of infrastructure, product, and policy. You will execute complex programs that reduce internal data access, prevent misuse, and ship security capabilities. You will focus your efforts on the most critical initiatives within Security, crossing the spectrum of insider threat, information security, physical security, and information technology challenges.\n\n\n\nThis role is deeply technical and execution-focused. It requires a structured operator who thrives in ambiguity, partners effectively across boundaries, and applies principled judgment to scale trust, governance, and security across OpenAI’s systems and products.\n\n\n\nIn this role, you will:\n\n - Drive execution of critical security and compliance programs such as vulnerability management, merger and acquisition security and integration, infrastructure hardening, and datacenter security management. You will need to deeply collaborate on technical architecture and resolve technical problems in partnership with engineering.\n\n - Partner with IT, Infrastructure, Application, Legal, Privacy, and Security teams to build scalable programs, and deliver critical security outcomes across multiple disciplines, including insider threat, information security, physical security, and information technology.\n\n - Establish scalable frameworks and build programs around critical security initiatives including vulnerability management, evidence collection, incident response coordination, supply chain risk management, and device security.\n\n - Track and enforce OpenAI’s privacy and security requirements by translating commitments into engineering milestones and driving their full implementation across systems.\n\n - Create and maintain program-level visibility across risk areas, security milestones, and cross-org dependencies—ensuring outcomes are delivered reliably and at high quality.\n\n - Communicate status, risks, tradeoffs, and decisions clearly to technical and executive audiences and drive cross-functional execution with urgency and care.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Are an empathetic communicator and leader—able to influence across technical and non-technical audiences, and build durable trust with partners.\n\n - Have 5+ years of experience leading complex technical programs focused on infrastructure security, data privacy, compliance, or enterprise platform capabilities.\n\n - Are deeply fluent in the intersection of engineering systems, security controls, and regulatory expectations—and are able to bring clarity and structure across all three.\n\n - Thrive in high-trust environments, bring rigor and systems thinking to ambiguity, and operate with a bias for aligned execution over org boundaries.\n\n - Are structured, detail-oriented, and rigorous in ensuring quality, accountability, and durable delivery.\n\n - Have a proven record of success driving highly cross-functional efforts across engineering, infrastructure, legal, compliance, and product stakeholders.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$165.4K – $285K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$165.4K - $285K","compensationTiers":[{"id":"d3899e1f-0c22-4daa-86f9-4f1d9fc0c032","tierSummary":"$207K – $285K • Offers Equity","title":"San Francisco, Seattle or New York","additionalInformation":null,"components":[{"id":"8b7496ef-c885-44be-894b-ae98047dff98","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"bf8e2028-26db-4c3e-b6cd-1831f91effb5","summary":"$207K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000}]},{"id":"d44602e0-d1e4-4d2e-807f-1da70c1a99f2","tierSummary":"$186.3K – $256.5K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"22e704e2-45ad-4148-a7dd-c9cbe37292db","summary":"$186.3K – $256.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":186300,"maxValue":256500},{"id":"123a301d-8c65-45e3-9193-9bcda07f7fc8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]},{"id":"a071c99d-1ec8-4b84-8376-615609c7e3bc","tierSummary":"$165.4K – $228K • Offers Equity","title":"Zone B","additionalInformation":null,"components":[{"id":"7f4b6a00-6aed-4754-a108-32965d99a494","summary":"$165.4K – $228K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":165400,"maxValue":228000},{"id":"99c8d552-5386-42fa-bc6d-4974a02c4368","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":165400,"maxValue":285000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"1e4e9985-babf-4bd9-8fe8-a2016250780d","title":"Software Engineer, Security Observability","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-04-15T16:54:42.457+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1e4e9985-babf-4bd9-8fe8-a2016250780d","applyUrl":"https://jobs.ashbyhq.com/openai/1e4e9985-babf-4bd9-8fe8-a2016250780d/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.
About the Role
We are seeking a Software Engineer, Security Observability to join our Security team. In this role, you will be responsible for building secure, scalable systems that enhance our security observability infrastructure. Leveraging your strong engineering skills, you will collaborate with cross-functional teams to develop, deploy, and maintain robust software solutions that support our security and detection capabilities.
This role is open to remote employees, or relocation assistance is available to one of our OpenAI offices in San Francisco, Seattle, or New York City.
In this role, you will:
Design and develop scalable software systems that facilitate security observability across our infrastructure.
Build and maintain data pipelines that centralize and store security-relevant data from diverse sources.
Proactively improve the resilience and reliability of data systems to ensure high platform availability
Collaborate closely with Detection & Response (D&R) and other security teams to reduce the company’s security risk.
Contribute to data engineering in support of forensic investigations and compliance efforts.
You might thrive in this role if you have:
Strong software engineering experience, with proficiency in programming languages such as Python, Golang, or similar.
A background in infrastructure as code, with experience using tools like Terraform and working with cloud platforms such as Azure.
Experience with building and maintaining data pipelines, particularly for security-related use cases.
A generalist engineering mindset, with the flexibility to pivot between various technical domains such as databases, site reliability engineering (SRE), or security.
The ability to collaborate effectively with security and engineering teams to understand evolving data needs and implement scalable solutions.
A proactive and detail-oriented approach to problem-solving, with a focus on improving security data visibility and forensic capabilities.
Curiosity about using AI and agents to improve security data workflows and reduce repetitive engineering work.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. \n\nThe Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. \n\nAbout the Role\n\nWe are seeking a Software Engineer, Security Observability to join our Security team. In this role, you will be responsible for building secure, scalable systems that enhance our security observability infrastructure. Leveraging your strong engineering skills, you will collaborate with cross-functional teams to develop, deploy, and maintain robust software solutions that support our security and detection capabilities.\n\nThis role is open to remote employees, or relocation assistance is available to one of our OpenAI offices in San Francisco, Seattle, or New York City.\n\n\nIn this role, you will:\n\n - Design and develop scalable software systems that facilitate security observability across our infrastructure.\n\n - Build and maintain data pipelines that centralize and store security-relevant data from diverse sources.\n\n - Proactively improve the resilience and reliability of data systems to ensure high platform availability\n\n - Collaborate closely with Detection & Response (D&R) and other security teams to reduce the company’s security risk.\n\n - Contribute to data engineering in support of forensic investigations and compliance efforts.\n\n \n\nYou might thrive in this role if you have:\n\n - Strong software engineering experience, with proficiency in programming languages such as Python, Golang, or similar.\n\n - A background in infrastructure as code, with experience using tools like Terraform and working with cloud platforms such as Azure.\n\n - Experience with building and maintaining data pipelines, particularly for security-related use cases.\n\n - A generalist engineering mindset, with the flexibility to pivot between various technical domains such as databases, site reliability engineering (SRE), or security.\n\n - The ability to collaborate effectively with security and engineering teams to understand evolving data needs and implement scalable solutions.\n\n - A proactive and detail-oriented approach to problem-solving, with a focus on improving security data visibility and forensic capabilities.\n\n - Curiosity about using AI and agents to improve security data workflows and reduce repetitive engineering work.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $325K","compensationTiers":[{"id":"c265705d-ba5b-4663-bf6c-6f64cd574b88","tierSummary":"$293K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"82a1b2b8-1c1a-46c4-b5a4-95c64417af17","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"52caee85-9f0f-46c8-b2ce-bba35f53ce14","summary":"$293K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000}]}},{"id":"4ef5bf23-cf0e-4b97-a639-11f963c99b88","title":"Software Engineer, Financial Engineering","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-28T17:41:41.133+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4ef5bf23-cf0e-4b97-a639-11f963c99b88","applyUrl":"https://jobs.ashbyhq.com/openai/4ef5bf23-cf0e-4b97-a639-11f963c99b88/application","descriptionHtml":"About the team
OpenAI’s Applied AI organization turns our latest model capabilities into products used by hundreds of millions of consumers, developers, and organizations worldwide. Our teams build the product experiences and platform foundations behind ChatGPT, Codex, our API platform, and offerings for businesses, enterprises, educational institutions, and other customers.
Financial Engineering powers how customers purchase, access, and pay for these products. We build the systems behind pricing and packaging, checkout, payments, subscriptions, usage-based billing, credits, entitlements, invoicing, and the broader order-to-cash lifecycle. Our work spans consumer subscriptions, self-serve businesses, sophisticated enterprise agreements, developer usage, and emerging monetization models.
These systems sit at the intersection of product experience and financial infrastructure. They must make it easy for customers to adopt OpenAI products while maintaining strong guarantees around correctness, reliability, security, reconciliation, and auditability. We partner closely with Product, Data Science, Finance, Accounting, Risk, Operations, and Go-to-Market teams to launch new offerings and build a financial platform that can evolve with OpenAI’s rapidly growing product portfolio.
We are looking for an experienced engineer to help architect and build the next generation of these systems.
In this role, you will:
Have 5+ years of professional software engineering experience building and operating production backend, platform, or distributed systems.
Have strong fundamentals in API design, data modeling, storage systems, transactional workflows, and event-driven architecture.
Have experience building systems where correctness, reliability, observability, security, or data integrity are especially important.
Are comfortable owning ambiguous, business-critical problems from initial definition through launch and long-term operation.
Bring a product-oriented mindset and care about creating simple, trustworthy experiences for both external customers and internal users.
Communicate clearly with technical and non-technical partners and enjoy working closely with Product, Finance, Accounting, Operations, Data, and Go-to-Market teams.
Make thoughtful tradeoffs between near-term delivery and long-term system quality.
Move quickly and independently in an environment where requirements evolve, priorities compete, and the right solution is not always obvious.
Nice to Have:
Experience with payments, subscriptions, billing, pricing, credits, entitlements, invoicing, revenue systems, or other monetization infrastructure.
Experience with high-scale financial or transactional systems, reconciliation workflows, compliance requirements, or audit controls.
Experience building shared platforms, APIs, frameworks, or developer tools used by multiple product teams.
OpenAI US Applicant Privacy Policy
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Applied AI organization turns our latest model capabilities into products used by hundreds of millions of consumers, developers, and organizations worldwide. Our teams build the product experiences and platform foundations behind ChatGPT, Codex, our API platform, and offerings for businesses, enterprises, educational institutions, and other customers.\n\nFinancial Engineering powers how customers purchase, access, and pay for these products. We build the systems behind pricing and packaging, checkout, payments, subscriptions, usage-based billing, credits, entitlements, invoicing, and the broader order-to-cash lifecycle. Our work spans consumer subscriptions, self-serve businesses, sophisticated enterprise agreements, developer usage, and emerging monetization models.\n\nThese systems sit at the intersection of product experience and financial infrastructure. They must make it easy for customers to adopt OpenAI products while maintaining strong guarantees around correctness, reliability, security, reconciliation, and auditability. We partner closely with Product, Data Science, Finance, Accounting, Risk, Operations, and Go-to-Market teams to launch new offerings and build a financial platform that can evolve with OpenAI’s rapidly growing product portfolio.\n\n \n\nWe are looking for an experienced engineer to help architect and build the next generation of these systems.\n\n\n\nIn this role, you will:\n\n - Have 5+ years of professional software engineering experience building and operating production backend, platform, or distributed systems.\n\n - Have strong fundamentals in API design, data modeling, storage systems, transactional workflows, and event-driven architecture.\n\n - Have experience building systems where correctness, reliability, observability, security, or data integrity are especially important.\n\n - Are comfortable owning ambiguous, business-critical problems from initial definition through launch and long-term operation.\n\n - Bring a product-oriented mindset and care about creating simple, trustworthy experiences for both external customers and internal users.\n\n - Communicate clearly with technical and non-technical partners and enjoy working closely with Product, Finance, Accounting, Operations, Data, and Go-to-Market teams.\n\n - Make thoughtful tradeoffs between near-term delivery and long-term system quality.\n\n - Move quickly and independently in an environment where requirements evolve, priorities compete, and the right solution is not always obvious.\n\nNice to Have:\n\n - Experience with payments, subscriptions, billing, pricing, credits, entitlements, invoicing, revenue systems, or other monetization infrastructure.\n\n - Experience with high-scale financial or transactional systems, reconciliation workflows, compliance requirements, or audit controls.\n\n - Experience building shared platforms, APIs, frameworks, or developer tools used by multiple product teams.\n\nOpenAI US Applicant Privacy Policy https://cdn.openai.com/policies/u-s-employee-and-contractor-privacy-policy.pdf\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\n.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"68d48838-cc63-4e92-91f8-319668e74a81","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4cd308b2-3e8f-425f-bc36-fa703f4de5f1","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"5f576482-9ba4-4d44-865c-77bf93241448","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0322d6d8-6588-4209-a304-83e768063a25","title":"Security Engineer, Application Security","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2024-10-02T20:52:24.155+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0322d6d8-6588-4209-a304-83e768063a25","applyUrl":"https://jobs.ashbyhq.com/openai/0322d6d8-6588-4209-a304-83e768063a25/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.
About the Role
As a Security Engineer, Application Security you will be responsible for identifying and mitigating security vulnerabilities within software applications through building security tools, code reviews, penetration testing, and security assessments.
We’re looking for people who will work closely with development teams to ensure secure coding practices are integrated throughout the software development lifecycle, preventing security risks before they emerge. You will also provide security guidance to developers and other stakeholders, fostering a culture of security awareness within the organization.
The role is preferred to be based in San Francisco, Seattle or New York City but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Perform Security Assessments: Conduct regular security assessments, code reviews, and penetration testing to identify vulnerabilities in applications and software.
Develop and Implement Security Tools: Design, develop, and implement security tools, frameworks, and methodologies to protect applications against security threats.
Collaborate with Development Teams: Work closely with development teams to ensure security best practices are integrated throughout the software development lifecycle (SDLC), including secure coding guidelines.
Threat Modeling and Risk Assessment: Conduct threat modeling and risk assessments to proactively identify potential risks and develop mitigation strategies.
Vulnerability Management: Track, analyze, and manage vulnerabilities in applications, providing guidance and support for remediation efforts.
Incident Response Support: Assist in investigating, analyzing, and responding to security incidents related to applications, ensuring timely resolution and documentation of incidents.
Stay Current on Security Trends: Continuously stay updated on the latest security threats, vulnerabilities, and technologies to enhance security measures in applications.
You might thrive in this role if you:
Extensive experience in information security, cybersecurity, or a related field, with a significant portion of that experience in leadership or management roles.
Deep understanding of security technologies, tools, and best practices, including experience with secure coding practices, threat modeling, risk assessments, and incident response.
Experience in application security, software development, or related areas with a strong understanding of secure coding practices and application security frameworks.
Proficiency in programming languages (such as Python, Java, C++, etc.), knowledge of security tools (e.g., Burp Suite, OWASP ZAP), and familiarity with security protocols and encryption methods.
Strong written and verbal communication skills, with the ability to explain complex security issues to both technical and non-technical audiences
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. \n\n \n\nAbout the Role\n\nAs a Security Engineer, Application Security you will be responsible for identifying and mitigating security vulnerabilities within software applications through building security tools, code reviews, penetration testing, and security assessments.\n\n\n\nWe’re looking for people who will work closely with development teams to ensure secure coding practices are integrated throughout the software development lifecycle, preventing security risks before they emerge. You will also provide security guidance to developers and other stakeholders, fostering a culture of security awareness within the organization.\n\n \n\nThe role is preferred to be based in San Francisco, Seattle or New York City but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Perform Security Assessments: Conduct regular security assessments, code reviews, and penetration testing to identify vulnerabilities in applications and software.\n\n - Develop and Implement Security Tools: Design, develop, and implement security tools, frameworks, and methodologies to protect applications against security threats.\n\n - Collaborate with Development Teams: Work closely with development teams to ensure security best practices are integrated throughout the software development lifecycle (SDLC), including secure coding guidelines.\n\n - Threat Modeling and Risk Assessment: Conduct threat modeling and risk assessments to proactively identify potential risks and develop mitigation strategies.\n\n - Vulnerability Management: Track, analyze, and manage vulnerabilities in applications, providing guidance and support for remediation efforts.\n\n - Incident Response Support: Assist in investigating, analyzing, and responding to security incidents related to applications, ensuring timely resolution and documentation of incidents.\n\n - Stay Current on Security Trends: Continuously stay updated on the latest security threats, vulnerabilities, and technologies to enhance security measures in applications.\n\n\n\nYou might thrive in this role if you: \n\n - Extensive experience in information security, cybersecurity, or a related field, with a significant portion of that experience in leadership or management roles.\n\n - Deep understanding of security technologies, tools, and best practices, including experience with secure coding practices, threat modeling, risk assessments, and incident response.\n\n - Experience in application security, software development, or related areas with a strong understanding of secure coding practices and application security frameworks.\n\n - Proficiency in programming languages (such as Python, Java, C++, etc.), knowledge of security tools (e.g., Burp Suite, OWASP ZAP), and familiarity with security protocols and encryption methods.\n\n - Strong written and verbal communication skills, with the ability to explain complex security issues to both technical and non-technical audiences\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"7c1edc0e-78eb-4da3-8d5b-89fafc82fb75","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a193a5b5-b8bd-43f4-b272-b05333b9e315","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c55421df-a9ce-424f-b250-50f30f0ab84a","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"991948b7-0305-4125-bb9a-625f5bc24189","title":"Software Engineer, Integrity Foundations","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2024-06-11T23:45:37.932+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/991948b7-0305-4125-bb9a-625f5bc24189","applyUrl":"https://jobs.ashbyhq.com/openai/991948b7-0305-4125-bb9a-625f5bc24189/application","descriptionHtml":"About the Team
The Applied Foundations team at OpenAI is dedicated to ensuring that our cutting-edge technology is not only revolutionary but also secure from a myriad of adversarial threats. We strive to maintain the integrity of our platforms as they scale.
The Applied Foundations team is at the front lines of defending against financial abuse, scaled attacks, and other forms of misuse that could undermine the user experience or harm our operational stability. Integrity Foundations provides the core building blocks and infrastructure for this work.
About the Role
At OpenAI, our mission is to advance AI in a way that is safe, reliable, and aligned with broad societal values. The applied foundations role is crucial for maintaining the trustworthiness of our platforms. You will be pivotal in developing robust defenses against a spectrum of adversarial behaviors that threaten our ecosystem.
In this role, you'll work with our entire engineering team to design and implement systems that detect and prevent abuse, promote user safety, and reduce risk across our platform. You'll be at the forefront of our efforts to ensure that the immense potential of AI is harnessed in a responsible and sustainable manner.
In this role, you will:
Develop and enhance systems to detect and prevent various forms of abuse including financial fraud, botting, and scripting.
Collaborate with cross-functional teams to design solutions that protect against and mitigate adversarial attacks without compromising user experience.
Assist with response to active incidents on the platform and build new tooling and infrastructure that address the fundamental problems.
You might thrive in this role if you:
Have at least 3 years of professional software engineering experience.
Have experience setting up and maintaining production backend services and data pipelines.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
Are self-directed and enjoy figuring out the best way to solve a particular problem
Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done.
Care about AI Safety in production environments and have the expertise to build software systems that defend against abuse.
Build tools to accelerate your own workflows, but only when off-the-shelf solutions would not do.
Our tech stack
Our infrastructure is built on Terraform, Kubernetes, Azure, Python, Postgres, and Kafka. While we value experience with these technologies, we are primarily looking for engineers with strong technical skills and the ability to quickly pick up new tools and frameworks.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied Foundations team at OpenAI is dedicated to ensuring that our cutting-edge technology is not only revolutionary but also secure from a myriad of adversarial threats. We strive to maintain the integrity of our platforms as they scale. \n\nThe Applied Foundations team is at the front lines of defending against financial abuse, scaled attacks, and other forms of misuse that could undermine the user experience or harm our operational stability. Integrity Foundations provides the core building blocks and infrastructure for this work.\n\nAbout the Role\n\nAt OpenAI, our mission is to advance AI in a way that is safe, reliable, and aligned with broad societal values. The applied foundations role is crucial for maintaining the trustworthiness of our platforms. You will be pivotal in developing robust defenses against a spectrum of adversarial behaviors that threaten our ecosystem.\n\nIn this role, you'll work with our entire engineering team to design and implement systems that detect and prevent abuse, promote user safety, and reduce risk across our platform. You'll be at the forefront of our efforts to ensure that the immense potential of AI is harnessed in a responsible and sustainable manner.\n\nIn this role, you will:\n\n - Develop and enhance systems to detect and prevent various forms of abuse including financial fraud, botting, and scripting.\n\n - Collaborate with cross-functional teams to design solutions that protect against and mitigate adversarial attacks without compromising user experience.\n\n - Assist with response to active incidents on the platform and build new tooling and infrastructure that address the fundamental problems.\n\nYou might thrive in this role if you:\n\n - Have at least 3 years of professional software engineering experience.\n\n - Have experience setting up and maintaining production backend services and data pipelines.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n - Are self-directed and enjoy figuring out the best way to solve a particular problem\n\n - Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done.\n\n - Care about AI Safety in production environments and have the expertise to build software systems that defend against abuse.\n\n - Build tools to accelerate your own workflows, but only when off-the-shelf solutions would not do.\n\nOur tech stack\n\n - Our infrastructure is built on Terraform, Kubernetes, Azure, Python, Postgres, and Kafka. While we value experience with these technologies, we are primarily looking for engineers with strong technical skills and the ability to quickly pick up new tools and frameworks.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"2609a5d4-14aa-4082-b541-e24027b3499b","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"70c18103-de8f-496d-8c9e-f484803fc930","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"41f3abbd-e510-4bf1-a743-2eb3a922436a","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"f4e8a433-ae96-44ac-a7f9-97070335395f","title":"Software Engineer, Youth Well-Being","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2024-11-22T16:46:12.888+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f4e8a433-ae96-44ac-a7f9-97070335395f","applyUrl":"https://jobs.ashbyhq.com/openai/f4e8a433-ae96-44ac-a7f9-97070335395f/application","descriptionHtml":"About the Team
The Youth Well-Being product team is part of the Integrity pillar at OpenAI, responsible for ensuring that our state-of-the-art AI technologies are deployed in safe, age-appropriate, and beneficial ways—especially for youth and families.
We work across OpenAI’s entire product surface area, from ChatGPT to future-facing tools, to architect safety and trust into the foundation of our systems. Our mission: empower families while meeting the highest standards of regulatory compliance and ethical responsibility.
This work is core to OpenAI’s mission to ensure AGI benefits all of humanity. Safety, especially for the most vulnerable users, is more important to us than unfettered growth.
About the Role
We’re looking for a Senior Software Engineer to help architect and build the foundational systems that power family- and youth-facing experiences at scale. You’ll help define how teens and guardians engage with OpenAI products—ensuring those experiences are safe, compliant, and empowering.
You’ll operate across a broad technical surface: building identity primitives, age assurance pipelines, and guardian tools that support both proactive and reactive interventions. You’ll collaborate closely with a cross-functional team of engineers, data scientists, designers, user researchers, and policy experts.
This is a high-impact, 0→1 opportunity to set the standard for how families interact with generative AI.
In this role, you will:
Architect and implement teen and guardian experiences across OpenAI products, including ChatGPT.
Build global age assurance systems that are privacy-preserving and tailored to regional compliance needs.
Design and evolve our identity infrastructure to support scalable, secure, and resilient user journeys at consumer internet scale.
Help define safety and well-being metrics, and continuously improve user trust through technical interventions.
You might thrive in this role if you:
Have built products or infrastructure for users under 18, or have a strong interest in digital safety, youth well-being, or educational technology.
Have hands-on experience with identity platforms, auth/authz systems, or user verification at scale.
Have worked on systems with regulatory complexity (e.g., COPPA, GDPR-K, UK OSA, KOSA) or experience navigating legal constraints in product development.
Are comfortable owning complex, ambiguous problems end-to-end, learning quickly, and adapting to fast-changing priorities.
Can thrive in a cross-functional team, with strong collaboration across policy, research, legal, and product functions.
Care deeply about building systems that are not just performant, but also inclusive, thoughtful, and ethical.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Youth Well-Being product team is part of the Integrity pillar at OpenAI, responsible for ensuring that our state-of-the-art AI technologies are deployed in safe, age-appropriate, and beneficial ways—especially for youth and families.\n\nWe work across OpenAI’s entire product surface area, from ChatGPT to future-facing tools, to architect safety and trust into the foundation of our systems. Our mission: empower families while meeting the highest standards of regulatory compliance and ethical responsibility.\n\nThis work is core to OpenAI’s mission to ensure AGI benefits all of humanity. Safety, especially for the most vulnerable users, is more important to us than unfettered growth.\n\n\nAbout the Role\n\nWe’re looking for a Senior Software Engineer to help architect and build the foundational systems that power family- and youth-facing experiences at scale. You’ll help define how teens and guardians engage with OpenAI products—ensuring those experiences are safe, compliant, and empowering.\n\nYou’ll operate across a broad technical surface: building identity primitives, age assurance pipelines, and guardian tools that support both proactive and reactive interventions. You’ll collaborate closely with a cross-functional team of engineers, data scientists, designers, user researchers, and policy experts.\n\nThis is a high-impact, 0→1 opportunity to set the standard for how families interact with generative AI.\n\n\nIn this role, you will:\n\n - Architect and implement teen and guardian experiences across OpenAI products, including ChatGPT.\n\n - Build global age assurance systems that are privacy-preserving and tailored to regional compliance needs.\n\n - Design and evolve our identity infrastructure to support scalable, secure, and resilient user journeys at consumer internet scale.\n\n - Help define safety and well-being metrics, and continuously improve user trust through technical interventions.\n \n\nYou might thrive in this role if you:\n\n - Have built products or infrastructure for users under 18, or have a strong interest in digital safety, youth well-being, or educational technology.\n\n - Have hands-on experience with identity platforms, auth/authz systems, or user verification at scale.\n\n - Have worked on systems with regulatory complexity (e.g., COPPA, GDPR-K, UK OSA, KOSA) or experience navigating legal constraints in product development.\n\n - Are comfortable owning complex, ambiguous problems end-to-end, learning quickly, and adapting to fast-changing priorities.\n Can thrive in a cross-functional team, with strong collaboration across policy, research, legal, and product functions.\n\n - Care deeply about building systems that are not just performant, but also inclusive, thoughtful, and ethical.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"c98a98f6-f71d-413c-a8f5-6eeb01f3b9db","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0f2d6f9e-51bc-4a0f-a997-3708e2736640","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"53fb33f6-efe7-403e-91c6-116bdf71b093","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"f01b7084-a68d-4e30-ace9-6b5e6d90c517","title":"Technical Threat Investigator, Threat Intel Engineering","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-04-30T21:06:49.961+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f01b7084-a68d-4e30-ace9-6b5e6d90c517","applyUrl":"https://jobs.ashbyhq.com/openai/f01b7084-a68d-4e30-ace9-6b5e6d90c517/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Threat Intelligence team protects OpenAI’s technology, people, research, and infrastructure by proactively identifying and disrupting adversaries who seek to compromise our systems or misuse our models. We investigate sophisticated threats, build tooling to scale and augment analysis, and deliver intelligence that shapes security strategy and equips leadership with timely, risk-aware insights. We combine technical depth, investigative rigor, and strong cross-functional partnerships to uncover threats and drive impact across OpenAI’s security and research organizations.
About the Role
As a Technical Threat Investigator at OpenAI, you will help protect the company from sophisticated adversaries targeting OpenAI and the broader ecosystem, as well as those attempting to misuse our models in support of cyber operations.
This is a deeply investigative role. You will independently conduct complex, end-to-end investigations into capable threat actors to understand their behavior, infrastructure, emerging techniques, and how AI is integrated into their workflows. You’ll use these insights to proactively identify malicious activity and drive detection, disruption, enforcement, and safety improvements across the company.
You’ll translate your investigative findings into durable solutions that scale impact. You’ll build and own lightweight tooling, automate where it matters, and create AI-assisted workflows to make investigations faster, more repeatable, and more effective over time.
In this role, you will:
Conduct deep, end-to-end investigations into sophisticated threat actors interacting with OpenAI’s models, products, and broader ecosystem.
Think like an adversary — model attacker behavior, anticipate misuse patterns, and proactively hunt for, identify, and disrupt malicious activity.
Leverage internal telemetry, OSINT, vendor data, and in-house safety systems to produce high-confidence findings on adversarial use of our models in cyber operations, platform abuse, and threats targeting OpenAI.
Translate investigative findings into concrete improvements across detection, enforcement, intel, and safety pipelines.
Build tooling, scripts, automations, and agentic workflows that scale investigative throughput and reduce manual effort.
Prototype solutions in ambiguous and emerging problem spaces, including new product surfaces, novel attacker behaviors, and areas where existing coverage may be limited.
Partner closely with teams across Security, Safety Systems, Product Policy, and Integrity to operationalize findings and drive meaningful outcomes.
Produce clear, high-signal written outputs and recommendations that inform decision-making across technical and executive stakeholders.
You might thrive in this role if you have:
Experience in threat intelligence, incident response, offensive security, or a closely related field.
Solid experience investigating sophisticated threat actors, including model misuse, platform abuse, or other adversarial activity in complex environments.
A strong understanding of adversary behavior, infrastructure, and tradecraft, and the ability to apply that understanding to proactive investigations.
Demonstrated ability to independently drive deep technical investigations from ambiguous signals through to clear, actionable findings.
Experience using AI to extend or accelerate investigative workflows.
Strong scripting ability and comfort building lightweight automation, investigative tooling, or workflows that improve scale and repeatability.
Strong ability to leverage telemetry from diverse systems and vendors to drive investigations, including directly querying, extracting, and stitching together data where needed.
Strong written and verbal communication skills, especially the ability to translate technical investigations into high-signal outputs for diverse stakeholders.
Comfort operating independently in ambiguous, fast-moving problem spaces with minimal oversight.
This is a remote role with close collaboration required across teams in the US and UK. While the role is remote, regular in-person engagement with our San Francisco (SF) headquarters will be expected. Relocation assistance is available for candidates who wish to relocate to SF.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.\n\n\n\nThe Threat Intelligence team protects OpenAI’s technology, people, research, and infrastructure by proactively identifying and disrupting adversaries who seek to compromise our systems or misuse our models. We investigate sophisticated threats, build tooling to scale and augment analysis, and deliver intelligence that shapes security strategy and equips leadership with timely, risk-aware insights. We combine technical depth, investigative rigor, and strong cross-functional partnerships to uncover threats and drive impact across OpenAI’s security and research organizations.\n\n\n\nAbout the Role\n\nAs a Technical Threat Investigator at OpenAI, you will help protect the company from sophisticated adversaries targeting OpenAI and the broader ecosystem, as well as those attempting to misuse our models in support of cyber operations.\n\n\n\nThis is a deeply investigative role. You will independently conduct complex, end-to-end investigations into capable threat actors to understand their behavior, infrastructure, emerging techniques, and how AI is integrated into their workflows. You’ll use these insights to proactively identify malicious activity and drive detection, disruption, enforcement, and safety improvements across the company.\n\n\n\nYou’ll translate your investigative findings into durable solutions that scale impact. You’ll build and own lightweight tooling, automate where it matters, and create AI-assisted workflows to make investigations faster, more repeatable, and more effective over time.\n\n\n\nIn this role, you will:\n\n - Conduct deep, end-to-end investigations into sophisticated threat actors interacting with OpenAI’s models, products, and broader ecosystem.\n\n - Think like an adversary — model attacker behavior, anticipate misuse patterns, and proactively hunt for, identify, and disrupt malicious activity.\n\n - Leverage internal telemetry, OSINT, vendor data, and in-house safety systems to produce high-confidence findings on adversarial use of our models in cyber operations, platform abuse, and threats targeting OpenAI.\n\n - Translate investigative findings into concrete improvements across detection, enforcement, intel, and safety pipelines.\n\n - Build tooling, scripts, automations, and agentic workflows that scale investigative throughput and reduce manual effort.\n\n - Prototype solutions in ambiguous and emerging problem spaces, including new product surfaces, novel attacker behaviors, and areas where existing coverage may be limited.\n\n - Partner closely with teams across Security, Safety Systems, Product Policy, and Integrity to operationalize findings and drive meaningful outcomes.\n\n - Produce clear, high-signal written outputs and recommendations that inform decision-making across technical and executive stakeholders.\n \n \n\nYou might thrive in this role if you have:\n\n - Experience in threat intelligence, incident response, offensive security, or a closely related field.\n\n - Solid experience investigating sophisticated threat actors, including model misuse, platform abuse, or other adversarial activity in complex environments.\n\n - A strong understanding of adversary behavior, infrastructure, and tradecraft, and the ability to apply that understanding to proactive investigations.\n\n - Demonstrated ability to independently drive deep technical investigations from ambiguous signals through to clear, actionable findings.\n\n - Experience using AI to extend or accelerate investigative workflows.\n\n - Strong scripting ability and comfort building lightweight automation, investigative tooling, or workflows that improve scale and repeatability.\n\n - Strong ability to leverage telemetry from diverse systems and vendors to drive investigations, including directly querying, extracting, and stitching together data where needed.\n\n - Strong written and verbal communication skills, especially the ability to translate technical investigations into high-signal outputs for diverse stakeholders.\n\n - Comfort operating independently in ambiguous, fast-moving problem spaces with minimal oversight.\n\n\n\nThis is a remote role with close collaboration required across teams in the US and UK. While the role is remote, regular in-person engagement with our San Francisco (SF) headquarters will be expected. Relocation assistance is available for candidates who wish to relocate to SF.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $510K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $510K","compensationTiers":[{"id":"53025fab-71c1-4ccd-8963-4f3318dcbc6e","tierSummary":"$347K – $510K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f8816940-6ab5-40d1-869b-01484469e4f1","summary":"$347K – $510K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":510000},{"id":"9e30c06e-7a93-4a0f-ab98-687de585e46c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":510000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7809102e-e82a-4678-bf7c-221de8acc0d6","title":"Software Engineer, Fleet Management","department":"Scaling","team":"Fleet Clusters","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2025-11-19T17:25:04.724+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7809102e-e82a-4678-bf7c-221de8acc0d6","applyUrl":"https://jobs.ashbyhq.com/openai/7809102e-e82a-4678-bf7c-221de8acc0d6/application","descriptionHtml":"The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth.
About the Role
The Software Engineer, Operating Systems & Orchestration will focus on building systems to manage hardware, configurations, vendors, and the people interacting with our infrastructure. You will design and develop solutions that integrate individual nodes and servers into unified clusters, directly contributing to advancing AI research by streamlining the overall research user experience. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design and build systems to manage both cloud and bare-metal fleets at scale.
Develop tools that integrate low-level hardware metrics with high-level job scheduling and cluster management algorithms.
Leverage LLMs to coordinate vendor operations and optimize infrastructure workflows.
Automate infrastructure processes, reducing repetitive toil and improving system reliability.
Collaborate with hardware, infrastructure, and research teams to ensure seamless integration across the stack.
Continuously improve tools, automation, processes, and documentation to enhance operational efficiency.
You might thrive in this role if you:
Have strong software engineering skills with experience in large-scale infrastructure environments.
Possess broad knowledge of cluster-level systems (e.g., Kubernetes, CI/CD pipelines, Terraform, cloud providers).
Have deep expertise in server-level systems (e.g., systems, containerization, Chef, Linux kernels, firmware management, host routing).
Are passionate about optimizing the performance and reliability of large compute fleets.
Thrive in dynamic environments and are eager to solve complex infrastructure challenges.
Value automation, efficiency, and continuous improvement in everything you build.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth.\n\n\n\nAbout the Role\n\nThe Software Engineer, Operating Systems & Orchestration will focus on building systems to manage hardware, configurations, vendors, and the people interacting with our infrastructure. You will design and develop solutions that integrate individual nodes and servers into unified clusters, directly contributing to advancing AI research by streamlining the overall research user experience. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Design and build systems to manage both cloud and bare-metal fleets at scale.\n\n - Develop tools that integrate low-level hardware metrics with high-level job scheduling and cluster management algorithms.\n\n - Leverage LLMs to coordinate vendor operations and optimize infrastructure workflows.\n\n - Automate infrastructure processes, reducing repetitive toil and improving system reliability.\n\n - Collaborate with hardware, infrastructure, and research teams to ensure seamless integration across the stack.\n\n - Continuously improve tools, automation, processes, and documentation to enhance operational efficiency.\n\n\n\nYou might thrive in this role if you:\n\n - Have strong software engineering skills with experience in large-scale infrastructure environments.\n\n - Possess broad knowledge of cluster-level systems (e.g., Kubernetes, CI/CD pipelines, Terraform, cloud providers).\n\n - Have deep expertise in server-level systems (e.g., systems, containerization, Chef, Linux kernels, firmware management, host routing).\n\n - Are passionate about optimizing the performance and reliability of large compute fleets.\n\n - Thrive in dynamic environments and are eager to solve complex infrastructure challenges.\n\n - Value automation, efficiency, and continuous improvement in everything you build.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $490K","compensationTiers":[{"id":"9f002589-3115-4765-bd56-d25cb5f036c8","tierSummary":"$230K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c68e5955-c8d3-4753-b920-88ec96e9d134","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"06f1a17a-48b0-41dc-a44e-6813a44998bd","summary":"$230K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}},{"id":"a58add97-1968-4d5c-b504-ab62bea12df3","title":"Software Engineer, Fleet Infrastructure","department":"Scaling","team":"Fleet Clusters","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2025-02-13T19:21:22.786+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a58add97-1968-4d5c-b504-ab62bea12df3","applyUrl":"https://jobs.ashbyhq.com/openai/a58add97-1968-4d5c-b504-ab62bea12df3/application","descriptionHtml":"This role will support the fleet infrastructure team at OpenAI. The fleet team focuses on running the world’s largest, most reliable, and frictionless GPU fleet to support OpenAI’s general purpose model training and deployment. Work on this team ranges from
Maximizing GPUs doing useful work by building user-friendly scheduling and quota systems
Running a reliable and low maintenance platform by building push-button automation for kubernetes cluster provisioning and upgrades
Supporting research workflows with service frameworks and deployment systems
Ensuring fast model startup times though high performance snapshot delivery across blob storage down to hardware caching
Much more!
About the Role
As an engineer within Fleet infrastructure, you will design, write, deploy, and operate infrastructure systems for model deployment and training on one of the world’s largest GPU fleet. The scale is immense, the timelines are tight, and the organization is moving fast; this is an opportunity to shape a critical system in support of OpenAI's mission to advance AI capabilities responsibly.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design, implement and operate components of our compute fleet including job scheduling, cluster management, snapshot delivery, and CI/CD systems.
Interface with researchers and product teams to understand workload requirements
Collaborate with hardware, infrastructure, and business teams to provide a high utilization and high reliability service
You might thrive in this role if you:
Have experience with hyperscale compute systems
Possess strong programming skills
Have experience working in public clouds (especially Azure)
Have experience working in Kubernetes
Execution focused mentality paired with a rigorous focus on user requirements
As a bonus, have an understanding of AI/ML workloads
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"This role will support the fleet infrastructure team at OpenAI. The fleet team focuses on running the world’s largest, most reliable, and frictionless GPU fleet to support OpenAI’s general purpose model training and deployment. Work on this team ranges from\n\n - Maximizing GPUs doing useful work by building user-friendly scheduling and quota systems\n\n - Running a reliable and low maintenance platform by building push-button automation for kubernetes cluster provisioning and upgrades\n\n - Supporting research workflows with service frameworks and deployment systems \n\n - Ensuring fast model startup times though high performance snapshot delivery across blob storage down to hardware caching \n\n - Much more!\n\nAbout the Role\n\nAs an engineer within Fleet infrastructure, you will design, write, deploy, and operate infrastructure systems for model deployment and training on one of the world’s largest GPU fleet. The scale is immense, the timelines are tight, and the organization is moving fast; this is an opportunity to shape a critical system in support of OpenAI's mission to advance AI capabilities responsibly.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Design, implement and operate components of our compute fleet including job scheduling, cluster management, snapshot delivery, and CI/CD systems.\n\n - Interface with researchers and product teams to understand workload requirements\n\n - Collaborate with hardware, infrastructure, and business teams to provide a high utilization and high reliability service \n\n \n\nYou might thrive in this role if you:\n\n - Have experience with hyperscale compute systems\n\n - Possess strong programming skills\n\n - Have experience working in public clouds (especially Azure)\n\n - Have experience working in Kubernetes\n\n - Execution focused mentality paired with a rigorous focus on user requirements\n\n - As a bonus, have an understanding of AI/ML workloads\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $490K","compensationTiers":[{"id":"9f002589-3115-4765-bd56-d25cb5f036c8","tierSummary":"$230K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c68e5955-c8d3-4753-b920-88ec96e9d134","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"06f1a17a-48b0-41dc-a44e-6813a44998bd","summary":"$230K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}},{"id":"d4780eac-03ad-4dae-861f-99af22b4287e","title":"Software Engineer, Full Stack (People Innovation Labs)","department":"People","team":"People Innovation Labs","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-07-22T20:47:54.607+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d4780eac-03ad-4dae-861f-99af22b4287e","applyUrl":"https://jobs.ashbyhq.com/openai/d4780eac-03ad-4dae-861f-99af22b4287e/application","descriptionHtml":"About the Team
People Innovation Labs is a fast-moving, customer-obsessed engineering, product, and design team embedded in the People organization, focused on rethinking how we find and retain the best talent and empower everyone to do their best work. Across recruiting, HR, and internal communications and culture, we’re shipping systems and agents that give employees and our People team a significant edge by infusing OpenAI’s technology into every aspect of our work. Our portfolio spans internal products like OpenHouse (our internal knowledge hub and workflow platform) and a custom recruiting software stack. We’re harnessing OpenAI’s latest models and platforms to simultaneously rapidly scale the organization and redefine the future of work, creating a blueprint for how AI can supercharge productivity, culture, and innovation.
About the Role
We are looking for a product engineer who loves shipping in an iterative, fast-moving, and richly cross-functional environment. This team is for entrepreneurial full-stack builders who are deeply curious about culture, recruiting, and people development and want to consider everything from the business strategy and metrics down to the code and agent implementations that gets us there. In this role, you will work with domain experts on the People team and leaders across the company to build software and agents focused on HR, culture and recruiting from the ground up. You’ll also innovate on how we apply OpenAI’s latest LLMs and developer platforms in these domains, maintaining a continuous feedback loop with research and product teams.
In this role, you will:
Own the full product development lifecycle for new people products end-to-end, building highly autonomously in collaboration with product managers, designers, data scientists, recruiters, HR business partners, and operations experts
Develop deep relationships with internal stakeholders to understand their problems and push for innovative solutions to address them
Work with research and product teams to share relevant feedback and iterate on applying the latest models
Operate and grow our internal product portfolio with a high degree of product quality, security/privacy/reliability, and responsiveness to user feedback
Your background might look something like:
5+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies
Former founder, or early engineer at a startup who built a product from scratch is a plus
Interest in building company culture and/or recruiting and developing the world’s most talented people
Proficiency with web technologies (we use Python, JavaScript, PostgreSQL) and modern agentic coding tools
Interest in keeping up with the state of the art in LLMs and applying it thoughtfully and safely within a complex problem domain
Ability to move quickly in an ambiguous environment with loosely defined tasks and competing priorities or deadlines
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nPeople Innovation Labs is a fast-moving, customer-obsessed engineering, product, and design team embedded in the People organization, focused on rethinking how we find and retain the best talent and empower everyone to do their best work. Across recruiting, HR, and internal communications and culture, we’re shipping systems and agents that give employees and our People team a significant edge by infusing OpenAI’s technology into every aspect of our work. Our portfolio spans internal products like OpenHouse (our internal knowledge hub and workflow platform) and a custom recruiting software stack. We’re harnessing OpenAI’s latest models and platforms to simultaneously rapidly scale the organization and redefine the future of work, creating a blueprint for how AI can supercharge productivity, culture, and innovation.\n\nAbout the Role\n\nWe are looking for a product engineer who loves shipping in an iterative, fast-moving, and richly cross-functional environment. This team is for entrepreneurial full-stack builders who are deeply curious about culture, recruiting, and people development and want to consider everything from the business strategy and metrics down to the code and agent implementations that gets us there. In this role, you will work with domain experts on the People team and leaders across the company to build software and agents focused on HR, culture and recruiting from the ground up. You’ll also innovate on how we apply OpenAI’s latest LLMs and developer platforms in these domains, maintaining a continuous feedback loop with research and product teams. \n\n In this role, you will:\n\n - Own the full product development lifecycle for new people products end-to-end, building highly autonomously in collaboration with product managers, designers, data scientists, recruiters, HR business partners, and operations experts\n\n - Develop deep relationships with internal stakeholders to understand their problems and push for innovative solutions to address them\n\n - Work with research and product teams to share relevant feedback and iterate on applying the latest models\n\n - Operate and grow our internal product portfolio with a high degree of product quality, security/privacy/reliability, and responsiveness to user feedback\n\n\nYour background might look something like:\n\n - 5+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies\n\n - Former founder, or early engineer at a startup who built a product from scratch is a plus\n\n - Interest in building company culture and/or recruiting and developing the world’s most talented people\n\n - Proficiency with web technologies (we use Python, JavaScript, PostgreSQL) and modern agentic coding tools\n\n - Interest in keeping up with the state of the art in LLMs and applying it thoughtfully and safely within a complex problem domain\n\n - Ability to move quickly in an ambiguous environment with loosely defined tasks and competing priorities or deadlines\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$153K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$153K - $385K","compensationTiers":[{"id":"08fd098a-925e-4eed-9c80-66103b38198e","tierSummary":"$153K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"fe0172d1-265e-4fb1-b22b-901c3a9d67bf","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b90d0a68-4689-4a13-96a6-bb37c92a55dc","summary":"$153K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":153000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":153000,"maxValue":385000}]}},{"id":"c1316397-25bb-4add-9e9d-0e3ea8ba929a","title":"Software Engineer, Agent Infrastructure","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2025-05-30T04:42:58.387+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c1316397-25bb-4add-9e9d-0e3ea8ba929a","applyUrl":"https://jobs.ashbyhq.com/openai/c1316397-25bb-4add-9e9d-0e3ea8ba929a/application","descriptionHtml":"About the Team
The Agent Infrastructure team at OpenAI is responsible for building systems that enable training and deployment of highly useful AI agents, both internally and for the world.
We work hand-in-hand with researchers to design and scale the environment in which agentic models are trained – providing a workspace for AI models to execute code, debug issues, and develop software just as human SWEs do. Our training environment for agentic models operates at an extremely high scale and has the flexibility to emulate any environment in which an agent might work.
At the same time, our team builds and maintains OpenAI’s core platform for the deployment and execution of agents in production. Our systems power products such as Codex, Operator, tool use in ChatGPT, and future agentic products.
Some of the most challenging technical problems in scaling the capabilities and utility of agents and agentic models lie in the infrastructure layer – and our team is focused on building the research and production systems that enable OpenAI to train the most capable models in the world, and maximize the utility of our agentic products for users around the world.
About the Role
As a Software Engineer on the Agent Infrastructure team, you will have the opportunity to work closely with both research and product at OpenAI - building and scaling systems to train highly capable agentic models, and building the platform and integrations to launch new agents to hundreds of millions of users worldwide.
Your work will consist of both building new capabilities - standing up the infrastructure and integrations needed to train more complex agentic models - and rapidly scaling these new capabilities to some of the largest compute clusters in the world. At the same time, you’ll be instrumental to the launch of agentic products at OpenAI - building, maintaining, and scaling the production platform on which all agents run.
We’re looking for people with deep experience building AI infrastructure and who are used to working closely with researchers to build high-performance systems at massive scale for novel use cases.
This role is based in San Francisco, CA, New York City, NY or London, UK. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Push massive compute clusters to their limits. You will be a core contributor to a novel container orchestration platform built in-house by our team to scale far beyond what’s possible with systems like Kubernetes.
Develop and maintain FastAPI and gRPC APIs that serve as the interface for our agentic infrastructure used both in training and production.
Use Terraform to stand up and evolve complex infrastructure for both research and production.
Collaborate with research teams to stand up and optimize systems for novel AI training runs and experimental applications.
You might thrive in this role if you:
Have deep experience working on large-scale machine learning infrastructure. You know how to reason about training at scale, identifying bottlenecks and engineering solutions to optimize system performance in training environments.
Know how to build new things from 0-1 quickly, and then scale them 1,000,000x.
Have a keen eye for performance and optimization. You know how to squeeze the most performance out of complex, globally-distributed systems.
Know your way around cloud platforms and work with infrastructure-as-code tech like Terraform.
Are driven by solving complex, ambiguous problems at the intersection of infrastructure scalability, virtualization efficiency, and agentic capabilities.
Have deep technical expertise in virtualization and containerization technologies (e.g. Kata, Firecracker, gVisor, Sysbox) and are passionate about optimizing runtime performance.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Agent Infrastructure team at OpenAI is responsible for building systems that enable training and deployment of highly useful AI agents, both internally and for the world.\n\nWe work hand-in-hand with researchers to design and scale the environment in which agentic models are trained – providing a workspace for AI models to execute code, debug issues, and develop software just as human SWEs do. Our training environment for agentic models operates at an extremely high scale and has the flexibility to emulate any environment in which an agent might work.\n\nAt the same time, our team builds and maintains OpenAI’s core platform for the deployment and execution of agents in production. Our systems power products such as Codex, Operator, tool use in ChatGPT, and future agentic products. \n\nSome of the most challenging technical problems in scaling the capabilities and utility of agents and agentic models lie in the infrastructure layer – and our team is focused on building the research and production systems that enable OpenAI to train the most capable models in the world, and maximize the utility of our agentic products for users around the world.\n\n\n\nAbout the Role\n\nAs a Software Engineer on the Agent Infrastructure team, you will have the opportunity to work closely with both research and product at OpenAI - building and scaling systems to train highly capable agentic models, and building the platform and integrations to launch new agents to hundreds of millions of users worldwide.\n\nYour work will consist of both building new capabilities - standing up the infrastructure and integrations needed to train more complex agentic models - and rapidly scaling these new capabilities to some of the largest compute clusters in the world. At the same time, you’ll be instrumental to the launch of agentic products at OpenAI - building, maintaining, and scaling the production platform on which all agents run.\n\nWe’re looking for people with deep experience building AI infrastructure and who are used to working closely with researchers to build high-performance systems at massive scale for novel use cases.\n\nThis role is based in San Francisco, CA, New York City, NY or London, UK. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Push massive compute clusters to their limits. You will be a core contributor to a novel container orchestration platform built in-house by our team to scale far beyond what’s possible with systems like Kubernetes.\n\n - Develop and maintain FastAPI and gRPC APIs that serve as the interface for our agentic infrastructure used both in training and production.\n\n - Use Terraform to stand up and evolve complex infrastructure for both research and production.\n\n - Collaborate with research teams to stand up and optimize systems for novel AI training runs and experimental applications.\n\n \n\nYou might thrive in this role if you: \n\n - Have deep experience working on large-scale machine learning infrastructure. You know how to reason about training at scale, identifying bottlenecks and engineering solutions to optimize system performance in training environments.\n\n - Know how to build new things from 0-1 quickly, and then scale them 1,000,000x.\n\n - Have a keen eye for performance and optimization. You know how to squeeze the most performance out of complex, globally-distributed systems.\n\n - Know your way around cloud platforms and work with infrastructure-as-code tech like Terraform.\n\n - Are driven by solving complex, ambiguous problems at the intersection of infrastructure scalability, virtualization efficiency, and agentic capabilities.\n\n - Have deep technical expertise in virtualization and containerization technologies (e.g. Kata, Firecracker, gVisor, Sysbox) and are passionate about optimizing runtime performance.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"dd5976e3-0763-433f-88fc-b7d8ff43bbed","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"fec76e35-a8f0-4e6c-a4bf-c922ec474002","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b1736605-18fd-4837-9a53-62d26b83ef15","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"97d3670c-e75a-4bb2-a235-171765f5f10e","title":"Researcher, Training","department":"Research","team":"Training","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-05-14T21:43:27.150+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/97d3670c-e75a-4bb2-a235-171765f5f10e","applyUrl":"https://jobs.ashbyhq.com/openai/97d3670c-e75a-4bb2-a235-171765f5f10e/application","descriptionHtml":"About the Team
OpenAI's Training team is responsible for producing the large language models that power our research, our products, and ultimately bring us closer to AGI. Achieving this goal requires combining deep research into improving our current architecture, datasets and optimization techniques, alongside long-term bets aimed at improving the efficiency and capability of future generations of models. We are responsible for integrating these techniques and producing model artifacts used by the rest of the company, and ensuring that these models are world-class in every respect. Recent examples of artifacts with major contributions from our team include GPT4-Turbo, GPT-4o and o1-mini.
About the Role
As a member of the architecture team, you will push the frontier of architecture development for OpenAI's flagship models, enhancing intelligence, efficiency, and adding new capabilities.
Ideal candidates have a deep understanding of LLM architectures, a sophisticated understanding of model inference, and a hands-on empirical approach. A good fit for this role will be equally happy coming up with a creative breakthrough, investing in strengthening a baseline, designing an eval, debugging a thorny regression, or tracking down a bottleneck.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design, prototype and scale up new architectures to improve model intelligence
Execute and analyze experiments autonomously and collaboratively
Study, debug, and optimize both model performance and computational performance
Contribute to training and inference infrastructure
You might thrive in this role if you:
Have experience landing contributions to major LLM training runs
Can thoroughly evaluate and improve deep learning architectures in a self-directed fashion
Are motivated by safely deploying LLMs in the real world
Are well-versed in the state of the art transformer modifications for efficiency
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Training team is responsible for producing the large language models that power our research, our products, and ultimately bring us closer to AGI. Achieving this goal requires combining deep research into improving our current architecture, datasets and optimization techniques, alongside long-term bets aimed at improving the efficiency and capability of future generations of models. We are responsible for integrating these techniques and producing model artifacts used by the rest of the company, and ensuring that these models are world-class in every respect. Recent examples of artifacts with major contributions from our team include GPT4-Turbo, GPT-4o and o1-mini.\n\n\n\nAbout the Role\n\nAs a member of the architecture team, you will push the frontier of architecture development for OpenAI's flagship models, enhancing intelligence, efficiency, and adding new capabilities.\n\nIdeal candidates have a deep understanding of LLM architectures, a sophisticated understanding of model inference, and a hands-on empirical approach. A good fit for this role will be equally happy coming up with a creative breakthrough, investing in strengthening a baseline, designing an eval, debugging a thorny regression, or tracking down a bottleneck.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Design, prototype and scale up new architectures to improve model intelligence\n\n - Execute and analyze experiments autonomously and collaboratively\n\n - Study, debug, and optimize both model performance and computational performance\n\n - Contribute to training and inference infrastructure\n\nYou might thrive in this role if you:\n\n - Have experience landing contributions to major LLM training runs\n\n - Can thoroughly evaluate and improve deep learning architectures in a self-directed fashion\n\n - Are motivated by safely deploying LLMs in the real world\n\n - Are well-versed in the state of the art transformer modifications for efficiency\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$300K – $600K • Offers Equity","scrapeableCompensationSalarySummary":"$300K - $600K","compensationTiers":[{"id":"4b01072c-70fd-472a-9123-f48f1be88d93","tierSummary":"San Francisco $300K – $600K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5cdbc160-0146-4c25-bc6e-48cb0b04d824","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ccad0130-4520-4992-bb5b-79e0e4c56c7b","summary":"San Francisco $300K – $600K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":600000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":300000,"maxValue":600000}]}},{"id":"0e078d07-fb0b-4893-b90a-f50e413f3e13","title":"Industry Product Marketing Manager","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-27T15:08:27.730+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0e078d07-fb0b-4893-b90a-f50e413f3e13","applyUrl":"https://jobs.ashbyhq.com/openai/0e078d07-fb0b-4893-b90a-f50e413f3e13/application","descriptionHtml":"About the Team
Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies.
About the Role
As an Industry PMM, you will help define how OpenAI brings frontier AI to priority industries. This role sits at the center of OpenAI’s industry marketing motion, helping customers understand where AI can create practical value, improve workflows, and support responsible adoption.
You will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior industry leaders understand how OpenAI models, products, and workflows can support meaningful work in either Life Sciences, Banking, or Healthcare.
We’re looking for a product marketer who can combine strategic narrative, technical curiosity, enterprise GTM judgment, and program leadership. The right person can turn fast-moving capability into clear positioning, credible assets, and practical field execution.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own positioning and messaging for OpenAI’s industry offering for either Life Sciences, Banking, or Healthcare.
Build field-ready assets for account directors, solution engineers, industry leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages
Translate frontier model capabilities into simple, accurate, and defensible GTM language for senior enterprise buyers and industry practitioners
Partner with Product, Research, Policy, Legal, Comms, Partnerships, Customer Success, and GTM to coordinate launches, claims, proof points, enablement, and customer-facing guidance
Develop campaigns and activation programs across launches, blogs, webinars, roundtables, executive briefings, conferences, customer proof, and account-based motions
Turn customer deployments, field signal, and partner feedback into approved stories, evidence, ROI narratives, and repeatable industry use cases
Serve as the connective tissue for the industry marketing workstream, keeping priorities, owners, launch readiness, open questions, and executive updates clear
Maintain a high bar for accuracy, governance, customer trust, and responsible marketing in a sensitive and fast-moving category
You might thrive in this role if you have:
Have 6+ years of experience in product marketing, industry marketing, vertical marketing, enterprise GTM, or adjacent B2B technology roles
PMM experience in either Life Sciences, Banking, Healthcare, or another regulated/high-trust vertical.
Have experience marketing technical enterprise products to industry, developer, IT, business, operational, or C-suite audiences
Can translate complex model, product, and technical concepts into clear positioning, field assets, and customer-facing narratives
Have strong cross-functional program leadership instincts and can drive work across Product, GTM, Comms, Partnerships, Policy, Legal, Customer Success, and Research
Use customer evidence, field signal, product usage, market research, and competitive context to sharpen strategy and prioritize work
Have experience building GTM programs, operating rhythms, or new playbooks in ambiguous, high-velocity environments
Bring strong writing, messaging, and editorial judgment, with a high bar for clarity, quality, accuracy, and credibility
Are deeply curious about AI, industry transformation, enterprise adoption, and how new capabilities become real customer value
Think strategically about how industry marketing drives awareness, trust, pipeline, adoption, customer proof, and long-term market leadership
Are highly collaborative and effective at influencing senior stakeholders, field teams, technical teams, and external partners
Execute quickly while maintaining a high quality bar across messaging, launch work, enablement, customer proof, and campaign execution
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nLike every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies.\n\nAbout the Role\n\nAs an Industry PMM, you will help define how OpenAI brings frontier AI to priority industries. This role sits at the center of OpenAI’s industry marketing motion, helping customers understand where AI can create practical value, improve workflows, and support responsible adoption.\n\nYou will shape the market narrative, build the field-facing operating system, and coordinate cross-functional execution across product launches, customer proof, partner moments, events, and account-based campaigns. You will help senior industry leaders understand how OpenAI models, products, and workflows can support meaningful work in either Life Sciences, Banking, or Healthcare.\n\nWe’re looking for a product marketer who can combine strategic narrative, technical curiosity, enterprise GTM judgment, and program leadership. The right person can turn fast-moving capability into clear positioning, credible assets, and practical field execution.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you will:\n\n - Own positioning and messaging for OpenAI’s industry offering for either Life Sciences, Banking, or Healthcare.\n\n - Build field-ready assets for account directors, solution engineers, industry leaders, and executive audiences, including first-call decks, one-pagers, use-case libraries, customer stories, and proof-point packages\n\n - Translate frontier model capabilities into simple, accurate, and defensible GTM language for senior enterprise buyers and industry practitioners\n\n - Partner with Product, Research, Policy, Legal, Comms, Partnerships, Customer Success, and GTM to coordinate launches, claims, proof points, enablement, and customer-facing guidance\n\n - Develop campaigns and activation programs across launches, blogs, webinars, roundtables, executive briefings, conferences, customer proof, and account-based motions\n\n - Turn customer deployments, field signal, and partner feedback into approved stories, evidence, ROI narratives, and repeatable industry use cases\n\n - Serve as the connective tissue for the industry marketing workstream, keeping priorities, owners, launch readiness, open questions, and executive updates clear\n\n - Maintain a high bar for accuracy, governance, customer trust, and responsible marketing in a sensitive and fast-moving category\n\nYou might thrive in this role if you have:\n\n - Have 6+ years of experience in product marketing, industry marketing, vertical marketing, enterprise GTM, or adjacent B2B technology roles\n\n - PMM experience in either Life Sciences, Banking, Healthcare, or another regulated/high-trust vertical.\n\n - Have experience marketing technical enterprise products to industry, developer, IT, business, operational, or C-suite audiences\n\n - Can translate complex model, product, and technical concepts into clear positioning, field assets, and customer-facing narratives\n\n - Have strong cross-functional program leadership instincts and can drive work across Product, GTM, Comms, Partnerships, Policy, Legal, Customer Success, and Research\n\n - Use customer evidence, field signal, product usage, market research, and competitive context to sharpen strategy and prioritize work\n\n - Have experience building GTM programs, operating rhythms, or new playbooks in ambiguous, high-velocity environments\n\n - Bring strong writing, messaging, and editorial judgment, with a high bar for clarity, quality, accuracy, and credibility\n\n - Are deeply curious about AI, industry transformation, enterprise adoption, and how new capabilities become real customer value\n\n - Think strategically about how industry marketing drives awareness, trust, pipeline, adoption, customer proof, and long-term market leadership\n\n - Are highly collaborative and effective at influencing senior stakeholders, field teams, technical teams, and external partners\n\n - Execute quickly while maintaining a high quality bar across messaging, launch work, enablement, customer proof, and campaign execution\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$221K – $245K • Offers Equity","scrapeableCompensationSalarySummary":"$221K - $245K","compensationTiers":[{"id":"6772c37f-290f-4c6e-b7aa-38772260e0f6","tierSummary":"$221K – $245K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b286cccb-b17d-418b-bd76-6018b3e1b90a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4d9ef66b-01d5-4826-b7a5-92e8657e1985","summary":"$221K – $245K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":245000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":245000}]}},{"id":"5bbc43df-558a-4e4b-a0cf-83f185c664d7","title":"Manager, Forward Deployed Engineering- NYC","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-23T13:30:38.483+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5bbc43df-558a-4e4b-a0cf-83f185c664d7","applyUrl":"https://jobs.ashbyhq.com/openai/5bbc43df-558a-4e4b-a0cf-83f185c664d7/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field.
You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be.
This role is based in New York City We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 25%.
In this role you will
Lead and grow a team of FDE delivering production systems with frontier models
Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality
Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community
Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices
Use judgement to distinguish what requires action and what does not
Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback
Define how we staff and support field teams that can scale without added complexity
You might thrive in this role if you
Bring 10+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers.
Have led high-pressure technical projects from prototype to production.
Write and review production-grade code across frontend and backend using Javascript or Python.
Simplify complex work and make fast, sound decisions under pressure.
Elevate team performance through clarity, not process.
Operate with urgency in ambiguous or evolving environments.
Translate field experience into sharp, actionable feedback for Product and Research.
Build deep trust with your team by modeling calm, focus, and judgment when it matters most.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\nAs a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field.\n\nYou’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be.\n\nThis role is based in New York City We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 25%.\n\n\n\nIn this role you will\n\n - Lead and grow a team of FDE delivering production systems with frontier models\n\n - Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality\n\n - Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community\n\n - Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices\n\n - Use judgement to distinguish what requires action and what does not\n\n - Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback\n\n - Define how we staff and support field teams that can scale without added complexity\n\n\n\nYou might thrive in this role if you\n\n - Bring 10+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers.\n\n - Have led high-pressure technical projects from prototype to production.\n\n - Write and review production-grade code across frontend and backend using Javascript or Python.\n\n - Simplify complex work and make fast, sound decisions under pressure.\n\n - Elevate team performance through clarity, not process.\n\n - Operate with urgency in ambiguous or evolving environments.\n\n - Translate field experience into sharp, actionable feedback for Product and Research.\n\n - Build deep trust with your team by modeling calm, focus, and judgment when it matters most.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$302K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$302K - $385K","compensationTiers":[{"id":"d0b5b327-4ec1-443c-a8fe-ae4b285430ff","tierSummary":"$302K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"87aac203-03ff-4572-834b-6dcc0c621421","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a6e295cb-74a3-4253-b9b4-2bdb5f840eae","summary":"$302K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":385000}]}},{"id":"941bad28-7abe-43c7-b20a-2bc7e5b3c6e8","title":"Researcher, Alignment","department":"Research","team":"Alignment","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2024-08-27T16:33:01.117+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/941bad28-7abe-43c7-b20a-2bc7e5b3c6e8","applyUrl":"https://jobs.ashbyhq.com/openai/941bad28-7abe-43c7-b20a-2bc7e5b3c6e8/application","descriptionHtml":"About the Team
The Alignment team at OpenAI is dedicated to ensuring that our AI systems are safe, trustworthy, and consistently aligned with human values, even as they scale in complexity and capability. Our work is at the cutting edge of AI research, focusing on developing methodologies that enable AI to robustly follow human intent across a wide range of scenarios, including those that are adversarial or high-stakes. We concentrate on the most pressing challenges, ensuring our work addresses areas where AI could have the most significant consequences. By focusing on risks that we can quantify and where our efforts can make a tangible difference, we aim to ensure that our models are ready for the complex, real-world environments in which they will be deployed.
The two pillars of our approach are: (1) harnessing improved capabilities into alignment, making sure that our alignment techniques improve, rather than break, as capabilities grow, and (2) centering humans by developing mechanisms and interfaces that enable humans to both express their intent and to effectively supervise and control AIs, even in highly complex situations.
About the Role
As a Research Engineer / Research Scientist on the Alignment team, you will be at the forefront of ensuring that our AI systems consistently follow human intent, even in complex and unpredictable scenarios. Your role will involve designing and implementing scalable solutions that ensure the alignment of AI as their capabilities grow and that integrate human oversight into AI decision-making.
This role is especially well suited for someone who can move from an ambiguous model-behavior question to a concrete experimental setup: formulate the hypothesis, build the evaluation or intervention, run the experiment, analyze the result, and decide what the evidence supports. This role may be based in San Francisco or London, subject to team needs and location approval.
In this role, you will:
We are seeking research engineers and research scientists to help design and implement experiments for alignment research. Responsibilities may include:
Develop and evaluate alignment capabilities that are subjective, context-dependent, and hard to measure.
Design evaluations to reliably measure risks and alignment with human intent and values.
Build tools and evaluations to study and test model robustness in different situations.
Design experiments to understand laws for how alignment scales as a function of compute, data, lengths of context and action, as well as resources of adversaries.
Design and evaluate new Human-AI-interaction paradigms and scalable oversight methods that redefine how humans interact with, understand, and supervise our models.
Train model to be calibrated on correctness and risk.
Designing novel approaches for using AI in alignment research
You might thrive in this role if you:
Are a team player – willing to do a variety of tasks that move the team forward.
Have a PhD or equivalent experience in research in computer science, computational science, data science, cognitive science, or similar fields.
Have strong engineering skills, particularly in designing and optimizing large-scale machine learning systems(e.g., PyTorch).
Have a deep understanding of the science behind alignment algorithms and techniques.
Can develop data visualization or data collection interfaces (e.g., TypeScript, Python).
Enjoy fast-paced, collaborative, and cutting-edge research environments.
Want to focus on developing AI models that are trustworthy, safe, and reliable, especially in high-stakes scenarios.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Alignment team at OpenAI is dedicated to ensuring that our AI systems are safe, trustworthy, and consistently aligned with human values, even as they scale in complexity and capability. Our work is at the cutting edge of AI research, focusing on developing methodologies that enable AI to robustly follow human intent across a wide range of scenarios, including those that are adversarial or high-stakes. We concentrate on the most pressing challenges, ensuring our work addresses areas where AI could have the most significant consequences. By focusing on risks that we can quantify and where our efforts can make a tangible difference, we aim to ensure that our models are ready for the complex, real-world environments in which they will be deployed.\n\nThe two pillars of our approach are: (1) harnessing improved capabilities into alignment, making sure that our alignment techniques improve, rather than break, as capabilities grow, and (2) centering humans by developing mechanisms and interfaces that enable humans to both express their intent and to effectively supervise and control AIs, even in highly complex situations.\n\n\n\nAbout the Role\n\nAs a Research Engineer / Research Scientist on the Alignment team, you will be at the forefront of ensuring that our AI systems consistently follow human intent, even in complex and unpredictable scenarios. Your role will involve designing and implementing scalable solutions that ensure the alignment of AI as their capabilities grow and that integrate human oversight into AI decision-making.\n\nThis role is especially well suited for someone who can move from an ambiguous model-behavior question to a concrete experimental setup: formulate the hypothesis, build the evaluation or intervention, run the experiment, analyze the result, and decide what the evidence supports. This role may be based in San Francisco or London, subject to team needs and location approval. \n\n\n\nIn this role, you will:\n\nWe are seeking research engineers and research scientists to help design and implement experiments for alignment research. Responsibilities may include:\n\n - Develop and evaluate alignment capabilities that are subjective, context-dependent, and hard to measure.\n\n - Design evaluations to reliably measure risks and alignment with human intent and values.\n\n - Build tools and evaluations to study and test model robustness in different situations.\n\n - Design experiments to understand laws for how alignment scales as a function of compute, data, lengths of context and action, as well as resources of adversaries.\n\n - Design and evaluate new Human-AI-interaction paradigms and scalable oversight methods that redefine how humans interact with, understand, and supervise our models.\n\n - Train model to be calibrated on correctness and risk.\n\n - Designing novel approaches for using AI in alignment research\n\nYou might thrive in this role if you:\n\n - Are a team player – willing to do a variety of tasks that move the team forward.\n\n - Have a PhD or equivalent experience in research in computer science, computational science, data science, cognitive science, or similar fields.\n\n - Have strong engineering skills, particularly in designing and optimizing large-scale machine learning systems(e.g., PyTorch).\n\n - Have a deep understanding of the science behind alignment algorithms and techniques.\n\n - Can develop data visualization or data collection interfaces (e.g., TypeScript, Python).\n\n - Enjoy fast-paced, collaborative, and cutting-edge research environments.\n\n - Want to focus on developing AI models that are trustworthy, safe, and reliable, especially in high-stakes scenarios.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $500K","compensationTiers":[{"id":"eb79ba26-f7f7-4344-9d5e-7c1221ba0928","tierSummary":"$295K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"98b1ff8f-3c1e-4b90-975b-ccf118e0c376","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e8f826a9-8373-4204-ad09-7bdc74f56be1","summary":"$295K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":500000}]}},{"id":"633d5574-92e4-4327-9783-7ea831223dea","title":"Software Engineer, Frontier Systems - Power Management","department":"Scaling","team":"Frontiers Clusters","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2024-10-31T21:48:04.780+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/633d5574-92e4-4327-9783-7ea831223dea","applyUrl":"https://jobs.ashbyhq.com/openai/633d5574-92e4-4327-9783-7ea831223dea/application","descriptionHtml":"About the Team
The Frontier Systems team at OpenAI builds, launches, and supports the largest supercomputers in the world that OpenAI uses for its most cutting edge model training.
We take data center designs, turn them into real, working systems and build any software needed for running large-scale frontier model trainings.
Our mission is to bring up, stabilize and keep these hyperscale supercomputers reliable and efficient during the training of the frontier models.
About the Role
As a Software Engineer on the Frontier Systems team focused on power management, you will work on critical infrastructure to support cutting-edge research. With large-scale supercomputers consuming substantial amounts of power, managing this efficiently is key to maximizing computational capacity. This role is critical to ensuring that our cutting-edge research supercomputing infrastructure runs smoothly, while maintaining reliability and grid-level power stability.
Our team empowers strong engineers with a high degree of autonomy and ownership, as well as ability to effect change. This role will require a keen focus on system-level comprehensive investigations and the development of automated solutions. We want people who go deep on problems, investigate as thoroughly as possible, and build automation for detection and remediation at scale.
In this role, you will:
Develop and implement system-level and software-level solutions to optimize power usage in large-scale supercomputers, ensuring efficient and reliable operations.
Build automation to monitor power consumption patterns during training workloads and design algorithms to stabilize these fluctuations, preventing issues with grid reliability.
Work with researchers and engineers to design tools for real-time monitoring, detection, and remediation of power-related hardware and system faults.
Collaborate cross-functionally to translate complex electrical system requirements into code, while driving continuous improvements in power management solutions.
Drive the development of power throttling mechanisms at the IT system level to dynamically adjust power usage based on workload demands and infrastructure limitations.
Collaborate with hardware design teams to integrate system-level power control requirements into IT hardware design, ensuring seamless coordination between software-driven power management and hardware capabilities.
You might thrive in this role if you have:
7+ years of software engineering experience with a focus on solving large-scale, system-level challenges.
Strong proficiency in Python and familiarity with automation and scripting tools (e.g., shell scripting).
Experience with distributed systems to efficiently aggregate and analyze streaming data.
Knowledge of electrical engineering concepts including digital signal processing, power systems, Fast Fourier Transforms, or related areas.
Experience in system-level investigations and development of automated solutions to address power management, fault detection, and remediation.
Strong analytical skills and the ability to dig into noisy data (experience with SQL, PromQL, Pandas, etc.).
Comfort working with both hardware and software teams to solve multidisciplinary problems.
Bonus points if you have:
Deep expertise with the power characteristics of synchronous workloads (as seen in supercomputing or model training environments).
Knowledge of power control requirements in IT hardware design, with the ability to drive cross-functional collaboration to integrate power management features into hardware systems effectively.
Working knowledge of control system fundamentals and how physical systems respond to control strategies.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Frontier Systems team at OpenAI builds, launches, and supports the largest supercomputers in the world that OpenAI uses for its most cutting edge model training.\n\nWe take data center designs, turn them into real, working systems and build any software needed for running large-scale frontier model trainings.\n\nOur mission is to bring up, stabilize and keep these hyperscale supercomputers reliable and efficient during the training of the frontier models.\n\nAbout the Role\n\nAs a Software Engineer on the Frontier Systems team focused on power management, you will work on critical infrastructure to support cutting-edge research. With large-scale supercomputers consuming substantial amounts of power, managing this efficiently is key to maximizing computational capacity. This role is critical to ensuring that our cutting-edge research supercomputing infrastructure runs smoothly, while maintaining reliability and grid-level power stability.\n\nOur team empowers strong engineers with a high degree of autonomy and ownership, as well as ability to effect change. This role will require a keen focus on system-level comprehensive investigations and the development of automated solutions. We want people who go deep on problems, investigate as thoroughly as possible, and build automation for detection and remediation at scale. \n\nIn this role, you will:\n\n - Develop and implement system-level and software-level solutions to optimize power usage in large-scale supercomputers, ensuring efficient and reliable operations.\n\n - Build automation to monitor power consumption patterns during training workloads and design algorithms to stabilize these fluctuations, preventing issues with grid reliability.\n\n - Work with researchers and engineers to design tools for real-time monitoring, detection, and remediation of power-related hardware and system faults.\n\n - Collaborate cross-functionally to translate complex electrical system requirements into code, while driving continuous improvements in power management solutions.\n\n - Drive the development of power throttling mechanisms at the IT system level to dynamically adjust power usage based on workload demands and infrastructure limitations.\n\n - Collaborate with hardware design teams to integrate system-level power control requirements into IT hardware design, ensuring seamless coordination between software-driven power management and hardware capabilities.\n\nYou might thrive in this role if you have:\n\n - 7+ years of software engineering experience with a focus on solving large-scale, system-level challenges.\n\n - Strong proficiency in Python and familiarity with automation and scripting tools (e.g., shell scripting).\n\n - Experience with distributed systems to efficiently aggregate and analyze streaming data.\n\n - Knowledge of electrical engineering concepts including digital signal processing, power systems, Fast Fourier Transforms, or related areas.\n\n - Experience in system-level investigations and development of automated solutions to address power management, fault detection, and remediation.\n\n - Strong analytical skills and the ability to dig into noisy data (experience with SQL, PromQL, Pandas, etc.).\n\n - Comfort working with both hardware and software teams to solve multidisciplinary problems.\n\nBonus points if you have:\n\n - Deep expertise with the power characteristics of synchronous workloads (as seen in supercomputing or model training environments).\n\n - Knowledge of power control requirements in IT hardware design, with the ability to drive cross-functional collaboration to integrate power management features into hardware systems effectively.\n\n - Working knowledge of control system fundamentals and how physical systems respond to control strategies. \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $445K","compensationTiers":[{"id":"01c00593-2ee8-4f93-b348-cb537cafa5ee","tierSummary":"$295K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b3a1e14d-cd85-41a3-95fe-bf6a4e938232","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"17c3d3f1-3d84-4a46-a5ba-b8756392a57a","summary":"$295K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":445000}]}},{"id":"770d5c3f-4e72-4b49-aec4-d444e8ad7a64","title":"Software Engineer, Compute Foundations Systems","department":"Scaling","team":"Supercomputing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-21T16:47:15.711+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/770d5c3f-4e72-4b49-aec4-d444e8ad7a64","applyUrl":"https://jobs.ashbyhq.com/openai/770d5c3f-4e72-4b49-aec4-d444e8ad7a64/application","descriptionHtml":"Frontier Systems Foundations, part of Compute Foundations at OpenAI, builds the systems software foundation that turns new compute infrastructure into reliable, usable capacity for frontier model training.
Our mission is to make some of the world's largest GPU clusters work reliably for frontier training. We bring new platforms and clusters online, safely maintain installed fleets, and partner with hardware, infrastructure, and research teams to resolve the system-level issues that keep jobs from running.
That means building and maintaining the software closest to the machine: Linux and Ubuntu operating-system images, kernels and modules, drivers, packages and repositories, disks and boot configuration, firmware integration, provisioning, and system-level validation. We make these components reproducible, compatible, and safe to operate across heterogeneous fleets.
We are looking for systems software engineers with deep Linux and host-systems experience to build, qualify, and maintain the operating-system foundation for OpenAI's frontier compute fleet. Relevant backgrounds include kernel and module development, Linux distribution or image engineering, package management, firmware and driver integration, disks and boot, and bare-metal provisioning.
You'll work closely with hardware engineers, vendors, and infrastructure teams to bring up new platforms, integrate system components, and debug failures across firmware, disks, boot, operating systems, kernels, drivers, and workload interactions. Your work will directly influence how quickly new capacity becomes usable and how reliably large GPU fleets operate.
You should be comfortable writing and maintaining production-quality systems software and automation, but we do not expect expertise across every layer. This is an opportunity to go deep on challenging systems problems while building the image, package, qualification, and recovery paths that power the next generation of frontier models.
Build and maintain the Linux host software stack for large GPU clusters, including Ubuntu and OS images, kernel configuration and modules, drivers, packages, disks and storage configuration, and machine configuration.
Design reproducible OS-image builds, package and repository workflows, and system configuration for heterogeneous bare-metal and cloud compute fleets.
Integrate, test, and qualify kernels, modules, drivers, packages, and firmware across new and existing hardware platforms; build safe canary, rollback, and recovery paths for system changes.
Bring up new hardware platforms and compute SKUs, working with hardware engineers and vendors to resolve firmware, driver, operating-system, and compatibility issues.
Debug complex system failures across boot and provisioning, firmware, disks, kernels and drivers, and workload interactions; turn recurring failure modes into durable fixes, tests, and automation.
Improve provisioning, repave, maintenance, and recovery correctness by eliminating manual host-by-host intervention and making system behavior predictable at fleet scale.
Build focused systems tooling and diagnostics that make the host software stack easier to validate, troubleshoot, and operate across the installed fleet.
Have significant experience building, integrating, or operating production Linux systems, particularly Ubuntu, Debian, or another major Linux distribution.
Have deep experience in one or more of: Linux kernels, modules, or device drivers; Linux distribution, package, repository, or OS-image engineering; boot, provisioning, disks, or machine configuration; firmware and driver integration, qualification, or rollout.
Can write, debug, and maintain production-quality systems software and automation using appropriate systems languages, scripting, and Linux tooling.
Understand how to build, test, package, qualify, and safely deliver system-level changes, including compatibility testing, staged rollout, rollback, and recovery.
Can systematically debug failures that cross hardware, firmware, boot, operating-system, kernel, and driver boundaries, and collaborate effectively with hardware and software partners.
Enjoy investigating difficult system behavior, identifying underlying failure modes, and building pragmatic fixes that make production systems more reliable.
Have built bare-metal provisioning, machine-bootstrap, OS-reprovisioning, or system-lifecycle tooling.
Have worked with GPU systems, AI infrastructure, HPC clusters, accelerators, or other heterogeneous and performance-sensitive compute environments.
Have experience bringing up new server platforms or working directly with hardware and software vendors on firmware, driver, or operating-system compatibility issues.
Have contributed to Linux, kernel subsystems or modules, distributions, package ecosystems, drivers, firmware tooling, or other open-source systems software.
Have delivered or supported system-software changes across large production compute fleets.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nFrontier Systems Foundations, part of Compute Foundations at OpenAI, builds the systems software foundation that turns new compute infrastructure into reliable, usable capacity for frontier model training.\n\nOur mission is to make some of the world's largest GPU clusters work reliably for frontier training. We bring new platforms and clusters online, safely maintain installed fleets, and partner with hardware, infrastructure, and research teams to resolve the system-level issues that keep jobs from running.\n\nThat means building and maintaining the software closest to the machine: Linux and Ubuntu operating-system images, kernels and modules, drivers, packages and repositories, disks and boot configuration, firmware integration, provisioning, and system-level validation. We make these components reproducible, compatible, and safe to operate across heterogeneous fleets.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for systems software engineers with deep Linux and host-systems experience to build, qualify, and maintain the operating-system foundation for OpenAI's frontier compute fleet. Relevant backgrounds include kernel and module development, Linux distribution or image engineering, package management, firmware and driver integration, disks and boot, and bare-metal provisioning.\n\nYou'll work closely with hardware engineers, vendors, and infrastructure teams to bring up new platforms, integrate system components, and debug failures across firmware, disks, boot, operating systems, kernels, drivers, and workload interactions. Your work will directly influence how quickly new capacity becomes usable and how reliably large GPU fleets operate.\n\nYou should be comfortable writing and maintaining production-quality systems software and automation, but we do not expect expertise across every layer. This is an opportunity to go deep on challenging systems problems while building the image, package, qualification, and recovery paths that power the next generation of frontier models.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and maintain the Linux host software stack for large GPU clusters, including Ubuntu and OS images, kernel configuration and modules, drivers, packages, disks and storage configuration, and machine configuration.\n\n - Design reproducible OS-image builds, package and repository workflows, and system configuration for heterogeneous bare-metal and cloud compute fleets.\n\n - Integrate, test, and qualify kernels, modules, drivers, packages, and firmware across new and existing hardware platforms; build safe canary, rollback, and recovery paths for system changes.\n\n - Bring up new hardware platforms and compute SKUs, working with hardware engineers and vendors to resolve firmware, driver, operating-system, and compatibility issues.\n\n - Debug complex system failures across boot and provisioning, firmware, disks, kernels and drivers, and workload interactions; turn recurring failure modes into durable fixes, tests, and automation.\n\n - Improve provisioning, repave, maintenance, and recovery correctness by eliminating manual host-by-host intervention and making system behavior predictable at fleet scale.\n\n - Build focused systems tooling and diagnostics that make the host software stack easier to validate, troubleshoot, and operate across the installed fleet.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have significant experience building, integrating, or operating production Linux systems, particularly Ubuntu, Debian, or another major Linux distribution.\n\n - Have deep experience in one or more of: Linux kernels, modules, or device drivers; Linux distribution, package, repository, or OS-image engineering; boot, provisioning, disks, or machine configuration; firmware and driver integration, qualification, or rollout.\n\n - Can write, debug, and maintain production-quality systems software and automation using appropriate systems languages, scripting, and Linux tooling.\n\n - Understand how to build, test, package, qualify, and safely deliver system-level changes, including compatibility testing, staged rollout, rollback, and recovery.\n\n - Can systematically debug failures that cross hardware, firmware, boot, operating-system, kernel, and driver boundaries, and collaborate effectively with hardware and software partners.\n\n - Enjoy investigating difficult system behavior, identifying underlying failure modes, and building pragmatic fixes that make production systems more reliable.\n \n \n\n\nBONUS POINTS IF YOU:\n\n - Have built bare-metal provisioning, machine-bootstrap, OS-reprovisioning, or system-lifecycle tooling.\n\n - Have worked with GPU systems, AI infrastructure, HPC clusters, accelerators, or other heterogeneous and performance-sensitive compute environments.\n\n - Have experience bringing up new server platforms or working directly with hardware and software vendors on firmware, driver, or operating-system compatibility issues.\n\n - Have contributed to Linux, kernel subsystems or modules, distributions, package ecosystems, drivers, firmware tooling, or other open-source systems software.\n\n - Have delivered or supported system-software changes across large production compute fleets.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $490K","compensationTiers":[{"id":"014afd76-2d40-4cb6-8ab9-c4ab8f005543","tierSummary":"$230K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a0d71a83-b9f2-40d0-8c6f-cb7c59e72de4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"aef57e4b-3af5-425f-9088-0521084b5c99","summary":"$230K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}},{"id":"c7c5ef17-af83-483c-a825-f461f9f63b17","title":"Research Program Manager ","department":"Research","team":"Research Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-31T20:05:18.238+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c7c5ef17-af83-483c-a825-f461f9f63b17","applyUrl":"https://jobs.ashbyhq.com/openai/c7c5ef17-af83-483c-a825-f461f9f63b17/application","descriptionHtml":"OpenAI’s Research Program Management team partners with researchers and engineers to advance the development of increasingly capable, safe, and beneficial AI systems. We work alongside teams developing our core models, helping turn ambitious research goals into coordinated execution across model training, alignment and safety, and research infrastructure. The team also regularly collaborates with our closest cross-functional partners such as Security, Applied product and engineering, Strategy, and Scaling.
As a Research Program Manager, you will embed with research teams and help drive some of the most technically complex and consequential work behind OpenAI’s model development. Depending on your focus, your work may span training, reasoning, evaluations, compute, research infrastructure, safety, model launch readiness, and governance.
You will translate evolving research priorities into actionable programs, help teams navigate technical and operational tradeoffs, and keep important work moving as new issues emerge. This is a hands-on technical role: you will engage directly with research workflows, experimental results, technical systems, and engineering constraints; not simply coordinate from the sidelines.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Have 5+ years of experience in research program management, technical program management, or related roles in fast-moving environments.
Can engage substantively with researchers and engineers on topics such as model training, experimental design, model safety, evaluation methods, data workflows, compute infrastructure, or distributed systems.
Are comfortable working directly with technical tools, research data, experimental results, or operational workflows to understand problems and develop practical solutions.
Have a strong track record of moving complex, ambiguous technical initiatives forward across multiple teams and stakeholders.
Can distinguish what is known from what is uncertain, ask incisive technical questions, and help teams make sound decisions with incomplete information.
Know how to introduce structure without creating unnecessary processes, and care about making researchers more effective.
Bring a high bar for quality and can recognize when evidence, evaluation results, or execution plans need closer scrutiny.
Communicate clearly across technical and nontechnical audiences, including researchers, engineers, and organizational leaders.
Take ownership without waiting for perfect conditions, adapt quickly as priorities change, and follow difficult problems through to resolution.
Care deeply about advancing AI research responsibly and helping ensure increasingly capable systems benefit humanity.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Research Program Management team partners with researchers and engineers to advance the development of increasingly capable, safe, and beneficial AI systems. We work alongside teams developing our core models, helping turn ambitious research goals into coordinated execution across model training, alignment and safety, and research infrastructure. The team also regularly collaborates with our closest cross-functional partners such as Security, Applied product and engineering, Strategy, and Scaling.\n\n\nABOUT THE ROLE\n\nAs a Research Program Manager, you will embed with research teams and help drive some of the most technically complex and consequential work behind OpenAI’s model development. Depending on your focus, your work may span training, reasoning, evaluations, compute, research infrastructure, safety, model launch readiness, and governance.\n\nYou will translate evolving research priorities into actionable programs, help teams navigate technical and operational tradeoffs, and keep important work moving as new issues emerge. This is a hands-on technical role: you will engage directly with research workflows, experimental results, technical systems, and engineering constraints; not simply coordinate from the sidelines.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 5+ years of experience in research program management, technical program management, or related roles in fast-moving environments.\n\n - Can engage substantively with researchers and engineers on topics such as model training, experimental design, model safety, evaluation methods, data workflows, compute infrastructure, or distributed systems.\n\n - Are comfortable working directly with technical tools, research data, experimental results, or operational workflows to understand problems and develop practical solutions.\n\n - Have a strong track record of moving complex, ambiguous technical initiatives forward across multiple teams and stakeholders.\n\n - Can distinguish what is known from what is uncertain, ask incisive technical questions, and help teams make sound decisions with incomplete information.\n\n - Know how to introduce structure without creating unnecessary processes, and care about making researchers more effective.\n\n - Bring a high bar for quality and can recognize when evidence, evaluation results, or execution plans need closer scrutiny.\n\n - Communicate clearly across technical and nontechnical audiences, including researchers, engineers, and organizational leaders.\n\n - Take ownership without waiting for perfect conditions, adapt quickly as priorities change, and follow difficult problems through to resolution.\n\n - Care deeply about advancing AI research responsibly and helping ensure increasingly capable systems benefit humanity.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $328K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $328K","compensationTiers":[{"id":"a3474432-f5fc-4756-a7c9-12faac64fc67","tierSummary":"$239K – $328K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b30e5ff1-90c9-44d5-beba-d14f998d99ee","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"18482912-1769-44b6-b8cb-9f6026da0cbf","summary":"$239K – $328K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}},{"id":"988016e1-de50-42be-925a-438b97291c5d","title":"Senior Support Engineer - Dublin","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-01-22T02:54:09.842+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/988016e1-de50-42be-925a-438b97291c5d","applyUrl":"https://jobs.ashbyhq.com/openai/988016e1-de50-42be-925a-438b97291c5d/application","descriptionHtml":"About the Team
The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.
About the Role
We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.
As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.
The nature of this role will be low volume, high difficulty.
This role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.
Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.
Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.
In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes.
Design and refine incident response processes and documentation across strategic customers, engineering and support teams.
Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows.
Provide support coverage during holidays and weekends based on business needs.
You might thrive in this role if you:
Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success.
Have 5+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level.
Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation).
Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis.
Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools.
Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications.
Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident.
Compensation, Benefits and Perks
This is a position with OpenAI Ireland Ltd., which controls the hiring and management of this position.
Total compensation includes an annual salary, generous equity, and benefits.
Medical, dental, and vision insurance for you and your family
Mental health and wellness support
PRSA plan with 8% employer matching
Unlimited time off
Annual learning & development stipend ($1,500 USD equivalent per year)
#LI-NM2
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. \n\n\n\nAbout the Role\n\nWe are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.\n\nAs a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.\n\nThe nature of this role will be low volume, high difficulty.\n\nThis role is based in Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.\n\n - Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.\n\n - Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.\n\n - In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes.\n\n - Design and refine incident response processes and documentation across strategic customers, engineering and support teams.\n\n - Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows.\n\n - Provide support coverage during holidays and weekends based on business needs.\n\n\n\nYou might thrive in this role if you:\n\n - Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success.\n\n - Have 5+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level.\n\n - Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation).\n\n - Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis.\n\n - Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools.\n\n - Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications.\n\n - Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident.\n\n\n\nCompensation, Benefits and Perks\n\nThis is a position with OpenAI Ireland Ltd., which controls the hiring and management of this position. \n\nTotal compensation includes an annual salary, generous equity, and benefits.\n\n - Medical, dental, and vision insurance for you and your family\n\n - Mental health and wellness support\n\n - PRSA plan with 8% employer matching\n\n - Unlimited time off\n\n - Annual learning & development stipend ($1,500 USD equivalent per year)\n\n\n\n#LI-NM2\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d801f26e-951e-452c-9924-9449b55edc5a","title":"Applied AI Engineer, Startups (Codex)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Paris, France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-24T13:55:05.488+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d801f26e-951e-452c-9924-9449b55edc5a","applyUrl":"https://jobs.ashbyhq.com/openai/d801f26e-951e-452c-9924-9449b55edc5a/application","descriptionHtml":"About the team
The Applied AI Engineering team works closely with frontier startups. We are trusted advisors to, and thought partners with, startups to ensure that OpenAI’s technology is deployed safely and effectively, whilst also partnering with engineering, research, and product to turn those insights into evaluation systems, product improvements, and better model behavior.
This team sits at the intersection of customer reality and model quality. We combine hands-on technical depth with strong product judgment, helping translate complex, high-value use cases into clear signals that can improve both the customer experience and the underlying systems.
About the Role
As an Applied AI Engineer focused on Codex for startups, you will help developers and founders transform how they build and ship software. You’ll combine hands-on engineering, startup experience, and compelling technical communication to help teams turn the potential of AI coding tools into practical, effective workflows.
Presentations and community engagement are central to this role. You will engage developers and founders through technical talks, live demos, workshops, and programmes across the startup ecosystem, alongside targeted work with individual customers. You’ll build reusable tools and resources that extend your impact, and bring insights from developers back to OpenAI’s Product, Research, and Engineering teams.
This role is well suited to someone who enjoys both hands-on building and sharing what they learn with others. You should be as excited to lead a room of developers, deliver an engaging presentation, and build relationships across the startup community as you are to explore a technical problem in code—with a focus on sustained adoption and meaningful improvements in how startups work.
In this role, you will:
Partner with top startups to identify where Codex can have the greatest impact on how their teams build and ship software.
Design and lead technical talks, live demos, workshops, hackathons, and repeatable hands-on programmes that turn initial interest into sustained adoption.
Work directly with selected customers to build Codex workflows, integrations, and automations, resolve technical blockers, and evaluate effectiveness and reliability.
Turn successful approaches into reusable code examples, guides, and tools that help more startups succeed with Codex and OpenAI’s broader platform.
Collaborate with account teams, developer experience, and ecosystem partners to reach developers and founders, prioritise opportunities, and drive measurable customer value.
Translate customer experiences and developer feedback into actionable insights for OpenAI’s Product, Research, and Engineering teams.
You’ll thrive in this role if you:
Have experience building at, founding, or working closely with early-stage startups, and understand the pace, ambiguity, and practical trade-offs involved.
Bring strong software engineering fundamentals and enjoy building practical AI applications, integrations, and developer tools.
Are an active user of Codex or other AI coding tools, with a thoughtful perspective on how they can improve software development.
Are a compelling communicator who enjoys presenting, delivering live demos, and leading hands-on workshops for developers and founders.
Have a talent for turning complex technical ideas into clear explanations, engaging examples, and reusable resources that help others succeed.
Combine developer empathy with sound technical judgment: you can uncover what a team needs, troubleshoot problems, and help them adopt effective, reliable workflows.
Bring high agency, curiosity, and end-to-end ownership, working independently while collaborating closely with colleagues and ecosystem partners.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Applied AI Engineering team works closely with frontier startups. We are trusted advisors to, and thought partners with, startups to ensure that OpenAI’s technology is deployed safely and effectively, whilst also partnering with engineering, research, and product to turn those insights into evaluation systems, product improvements, and better model behavior.\n\nThis team sits at the intersection of customer reality and model quality. We combine hands-on technical depth with strong product judgment, helping translate complex, high-value use cases into clear signals that can improve both the customer experience and the underlying systems.\n\nAbout the Role\n\nAs an Applied AI Engineer focused on Codex for startups, you will help developers and founders transform how they build and ship software. You’ll combine hands-on engineering, startup experience, and compelling technical communication to help teams turn the potential of AI coding tools into practical, effective workflows.\n\nPresentations and community engagement are central to this role. You will engage developers and founders through technical talks, live demos, workshops, and programmes across the startup ecosystem, alongside targeted work with individual customers. You’ll build reusable tools and resources that extend your impact, and bring insights from developers back to OpenAI’s Product, Research, and Engineering teams.\n\nThis role is well suited to someone who enjoys both hands-on building and sharing what they learn with others. You should be as excited to lead a room of developers, deliver an engaging presentation, and build relationships across the startup community as you are to explore a technical problem in code—with a focus on sustained adoption and meaningful improvements in how startups work.\n\nIn this role, you will:\n\n - Partner with top startups to identify where Codex can have the greatest impact on how their teams build and ship software.\n\n - Design and lead technical talks, live demos, workshops, hackathons, and repeatable hands-on programmes that turn initial interest into sustained adoption.\n\n - Work directly with selected customers to build Codex workflows, integrations, and automations, resolve technical blockers, and evaluate effectiveness and reliability.\n\n - Turn successful approaches into reusable code examples, guides, and tools that help more startups succeed with Codex and OpenAI’s broader platform.\n\n - Collaborate with account teams, developer experience, and ecosystem partners to reach developers and founders, prioritise opportunities, and drive measurable customer value.\n\n - Translate customer experiences and developer feedback into actionable insights for OpenAI’s Product, Research, and Engineering teams.\n\nYou’ll thrive in this role if you:\n\n - Have experience building at, founding, or working closely with early-stage startups, and understand the pace, ambiguity, and practical trade-offs involved.\n\n - Bring strong software engineering fundamentals and enjoy building practical AI applications, integrations, and developer tools.\n\n - Are an active user of Codex or other AI coding tools, with a thoughtful perspective on how they can improve software development.\n\n - Are a compelling communicator who enjoys presenting, delivering live demos, and leading hands-on workshops for developers and founders.\n\n - Have a talent for turning complex technical ideas into clear explanations, engaging examples, and reusable resources that help others succeed.\n\n - Combine developer empathy with sound technical judgment: you can uncover what a team needs, troubleshoot problems, and help them adopt effective, reliable workflows.\n\n - Bring high agency, curiosity, and end-to-end ownership, working independently while collaborating closely with colleagues and ecosystem partners.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1c516e9f-c97d-4a40-8529-9871dac615a5","title":"Research Engineer / Research Scientist- Post Training","department":"Research","team":"Post-training","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-12-01T20:32:36.232+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1c516e9f-c97d-4a40-8529-9871dac615a5","applyUrl":"https://jobs.ashbyhq.com/openai/1c516e9f-c97d-4a40-8529-9871dac615a5/application","descriptionHtml":"About the Team
The Post Training team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. The team partners closely with research and product teams across the company, and conducts research as a final step to prepare for real world deployment to millions of users, ensuring that our models are safe, efficient, and reliable.
About the Role
As a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products.
We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own and pursue a research agenda to improve model capability and performance.
Collaborate closely with the other research and product teams, allowing customers to optimize their own models.
Build robust evaluations for tracking modeling improvements.
Design, implement, test, and debug code across our research stack.
You might thrive in this role if you:
Have a deep understanding of machine learning and machine learning applications.
Have a working knowledge of relevant models, and building evaluations for model capability improvement.
Are comfortable diving into a large ML codebase to debug.
Thrive in a dynamic and technically complex environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Post Training team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. The team partners closely with research and product teams across the company, and conducts research as a final step to prepare for real world deployment to millions of users, ensuring that our models are safe, efficient, and reliable.\n\nAbout the Role\n\nAs a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products. \n\nWe're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own and pursue a research agenda to improve model capability and performance.\n\n - Collaborate closely with the other research and product teams, allowing customers to optimize their own models.\n\n - Build robust evaluations for tracking modeling improvements.\n\n - Design, implement, test, and debug code across our research stack.\n\nYou might thrive in this role if you:\n\n - Have a deep understanding of machine learning and machine learning applications.\n\n - Have a working knowledge of relevant models, and building evaluations for model capability improvement.\n\n - Are comfortable diving into a large ML codebase to debug.\n\n - Thrive in a dynamic and technically complex environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"502116aa-3566-4c03-8785-d1e476209715","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c27eac59-15aa-4111-b0db-2ce93d812f7c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8aa60a41-aa83-4f24-8069-abaaaa0eb616","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"7649205e-20dc-4bb4-9358-69474a851132","title":"Software Engineer, Compute - Storage","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2024-12-10T18:27:47.910+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7649205e-20dc-4bb4-9358-69474a851132","applyUrl":"https://jobs.ashbyhq.com/openai/7649205e-20dc-4bb4-9358-69474a851132/application","descriptionHtml":"The Storage Infrastructure team builds and operates the storage foundation behind OpenAI’s most demanding workloads. We work directly with research to design storage systems for rapidly evolving experiments, while also powering production at scale. We own the platform end to end: backend systems, user-facing services and APIs, and the control planes that manage how data is placed, moved, and retained over time.
Our stack spans cloud and in-house object stores across very different workload profiles, from GPU-attached systems to dedicated storage hardware. We also build the federation layer that unifies these backends behind a simple interface and routes each workload to the right storage solution.
You will help build the storage platform that powers OpenAI’s research and production systems. This is a hands-on infrastructure role for engineers who want to work on deeply technical systems at scale and own them in production.
You’ll work across object storage, cross-region data movement, lifecycle management, and the federation layer that provides a unified interface across multiple backends. Much of our stack runs on Kubernetes, and we primarily build services in Rust.
In this role, you will:
Build and operate storage services that underpin OpenAI’s research infrastructure
Develop object storage systems across cloud and in-house environments
Build systems for cross-region data movement, replication, and recovery
Design lifecycle management capabilities that keep data durable, available, and cost-effective
Evolve the federation layer that unifies multiple backend systems behind a simple interface
Improve performance, reliability, and operational excellence across the platform
Collaborate closely with researchers and infrastructure teams to support rapidly evolving workloads
You might thrive in this role if you:
Have experience building or operating distributed systems in production
Have worked on storage infrastructure, object stores, distributed filesystems, or other data-intensive backend systems
Enjoy owning infrastructure end to end, including debugging and long-term reliability improvements
Write strong production code, ideally in Rust or another systems-oriented language
Are comfortable working with Kubernetes-based systems
Have experience with tools such as Terraform, Grafana, or similar infrastructure and observability tooling
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Storage Infrastructure team builds and operates the storage foundation behind OpenAI’s most demanding workloads. We work directly with research to design storage systems for rapidly evolving experiments, while also powering production at scale. We own the platform end to end: backend systems, user-facing services and APIs, and the control planes that manage how data is placed, moved, and retained over time.\n\nOur stack spans cloud and in-house object stores across very different workload profiles, from GPU-attached systems to dedicated storage hardware. We also build the federation layer that unifies these backends behind a simple interface and routes each workload to the right storage solution.\n\n\n\nABOUT THE ROLE\n\nYou will help build the storage platform that powers OpenAI’s research and production systems. This is a hands-on infrastructure role for engineers who want to work on deeply technical systems at scale and own them in production.\n\nYou’ll work across object storage, cross-region data movement, lifecycle management, and the federation layer that provides a unified interface across multiple backends. Much of our stack runs on Kubernetes, and we primarily build services in Rust.\n\n\nIn this role, you will:\n\n - Build and operate storage services that underpin OpenAI’s research infrastructure\n\n - Develop object storage systems across cloud and in-house environments\n\n - Build systems for cross-region data movement, replication, and recovery\n\n - Design lifecycle management capabilities that keep data durable, available, and cost-effective\n\n - Evolve the federation layer that unifies multiple backend systems behind a simple interface\n\n - Improve performance, reliability, and operational excellence across the platform\n\n - Collaborate closely with researchers and infrastructure teams to support rapidly evolving workloads\n\n\n\nYou might thrive in this role if you:\n\n - Have experience building or operating distributed systems in production\n\n - Have worked on storage infrastructure, object stores, distributed filesystems, or other data-intensive backend systems\n\n - Enjoy owning infrastructure end to end, including debugging and long-term reliability improvements\n\n - Write strong production code, ideally in Rust or another systems-oriented language\n\n - Are comfortable working with Kubernetes-based systems\n\n - Have experience with tools such as Terraform, Grafana, or similar infrastructure and observability tooling\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"dbf29700-ed3b-4995-b971-5de1359c549a","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"54e92bce-7afa-414f-bbf0-e766c81948b6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ad8f098c-049d-4c34-9ed9-f93f396672bf","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"e522c734-6e4e-4d69-80c1-d09d5144eab4","title":"Applied AI Engineer, Startups (Codex)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-24T13:54:59.021+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e522c734-6e4e-4d69-80c1-d09d5144eab4","applyUrl":"https://jobs.ashbyhq.com/openai/e522c734-6e4e-4d69-80c1-d09d5144eab4/application","descriptionHtml":"About the team
The Applied AI Engineering team works closely with frontier startups. We are trusted advisors to, and thought partners with, startups to ensure that OpenAI’s technology is deployed safely and effectively, whilst also partnering with engineering, research, and product to turn those insights into evaluation systems, product improvements, and better model behavior.
This team sits at the intersection of customer reality and model quality. We combine hands-on technical depth with strong product judgment, helping translate complex, high-value use cases into clear signals that can improve both the customer experience and the underlying systems.
About the Role
As an Applied AI Engineer focused on Codex for startups, you will help developers and founders transform how they build and ship software. You’ll combine hands-on engineering, startup experience, and compelling technical communication to help teams turn the potential of AI coding tools into practical, effective workflows.
Presentations and community engagement are central to this role. You will engage developers and founders through technical talks, live demos, workshops, and programmes across the startup ecosystem, alongside targeted work with individual customers. You’ll build reusable tools and resources that extend your impact, and bring insights from developers back to OpenAI’s Product, Research, and Engineering teams.
This role is well suited to someone who enjoys both hands-on building and sharing what they learn with others. You should be as excited to lead a room of developers, deliver an engaging presentation, and build relationships across the startup community as you are to explore a technical problem in code—with a focus on sustained adoption and meaningful improvements in how startups work.
In this role, you will:
Partner with top startups to identify where Codex can have the greatest impact on how their teams build and ship software.
Design and lead technical talks, live demos, workshops, hackathons, and repeatable hands-on programmes that turn initial interest into sustained adoption.
Work directly with selected customers to build Codex workflows, integrations, and automations, resolve technical blockers, and evaluate effectiveness and reliability.
Turn successful approaches into reusable code examples, guides, and tools that help more startups succeed with Codex and OpenAI’s broader platform.
Collaborate with account teams, developer experience, and ecosystem partners to reach developers and founders, prioritise opportunities, and drive measurable customer value.
Translate customer experiences and developer feedback into actionable insights for OpenAI’s Product, Research, and Engineering teams.
You’ll thrive in this role if you:
Have experience building at, founding, or working closely with early-stage startups, and understand the pace, ambiguity, and practical trade-offs involved.
Bring strong software engineering fundamentals and enjoy building practical AI applications, integrations, and developer tools.
Are an active user of Codex or other AI coding tools, with a thoughtful perspective on how they can improve software development.
Are a compelling communicator who enjoys presenting, delivering live demos, and leading hands-on workshops for developers and founders.
Have a talent for turning complex technical ideas into clear explanations, engaging examples, and reusable resources that help others succeed.
Combine developer empathy with sound technical judgment: you can uncover what a team needs, troubleshoot problems, and help them adopt effective, reliable workflows.
Bring high agency, curiosity, and end-to-end ownership, working independently while collaborating closely with colleagues and ecosystem partners.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Applied AI Engineering team works closely with frontier startups. We are trusted advisors to, and thought partners with, startups to ensure that OpenAI’s technology is deployed safely and effectively, whilst also partnering with engineering, research, and product to turn those insights into evaluation systems, product improvements, and better model behavior.\n\nThis team sits at the intersection of customer reality and model quality. We combine hands-on technical depth with strong product judgment, helping translate complex, high-value use cases into clear signals that can improve both the customer experience and the underlying systems.\n\nAbout the Role\n\nAs an Applied AI Engineer focused on Codex for startups, you will help developers and founders transform how they build and ship software. You’ll combine hands-on engineering, startup experience, and compelling technical communication to help teams turn the potential of AI coding tools into practical, effective workflows.\n\nPresentations and community engagement are central to this role. You will engage developers and founders through technical talks, live demos, workshops, and programmes across the startup ecosystem, alongside targeted work with individual customers. You’ll build reusable tools and resources that extend your impact, and bring insights from developers back to OpenAI’s Product, Research, and Engineering teams.\n\nThis role is well suited to someone who enjoys both hands-on building and sharing what they learn with others. You should be as excited to lead a room of developers, deliver an engaging presentation, and build relationships across the startup community as you are to explore a technical problem in code—with a focus on sustained adoption and meaningful improvements in how startups work.\n\nIn this role, you will:\n\n - Partner with top startups to identify where Codex can have the greatest impact on how their teams build and ship software.\n\n - Design and lead technical talks, live demos, workshops, hackathons, and repeatable hands-on programmes that turn initial interest into sustained adoption.\n\n - Work directly with selected customers to build Codex workflows, integrations, and automations, resolve technical blockers, and evaluate effectiveness and reliability.\n\n - Turn successful approaches into reusable code examples, guides, and tools that help more startups succeed with Codex and OpenAI’s broader platform.\n\n - Collaborate with account teams, developer experience, and ecosystem partners to reach developers and founders, prioritise opportunities, and drive measurable customer value.\n\n - Translate customer experiences and developer feedback into actionable insights for OpenAI’s Product, Research, and Engineering teams.\n\nYou’ll thrive in this role if you:\n\n - Have experience building at, founding, or working closely with early-stage startups, and understand the pace, ambiguity, and practical trade-offs involved.\n\n - Bring strong software engineering fundamentals and enjoy building practical AI applications, integrations, and developer tools.\n\n - Are an active user of Codex or other AI coding tools, with a thoughtful perspective on how they can improve software development.\n\n - Are a compelling communicator who enjoys presenting, delivering live demos, and leading hands-on workshops for developers and founders.\n\n - Have a talent for turning complex technical ideas into clear explanations, engaging examples, and reusable resources that help others succeed.\n\n - Combine developer empathy with sound technical judgment: you can uncover what a team needs, troubleshoot problems, and help them adopt effective, reliable workflows.\n\n - Bring high agency, curiosity, and end-to-end ownership, working independently while collaborating closely with colleagues and ecosystem partners.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"98a36c10-3497-4955-9cc0-a6f211e4dc1b","title":"Applied AI Architect","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-08-18T21:58:25.863+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/98a36c10-3497-4955-9cc0-a6f211e4dc1b","applyUrl":"https://jobs.ashbyhq.com/openai/98a36c10-3497-4955-9cc0-a6f211e4dc1b/application","descriptionHtml":"About the Team
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n \n\nAbout the Role\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n \n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n \n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$156.6K – $276K • Offers Equity • Offers Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$156.6K - $276K","compensationTiers":[{"id":"c546b614-cca5-42c1-b464-53b5d7574cb1","tierSummary":"$174K – $276K • Offers Equity • Offers Commission","title":"San Francisco & New York","additionalInformation":null,"components":[{"id":"4c474b4b-57a4-430e-8496-66fb94e2352d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4fc4ff05-3152-48a2-8797-9a45776176f1","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ff3601a0-1d06-4a90-8526-7284961becc7","summary":"$174K – $276K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":276000}]},{"id":"e3897848-4896-40b0-a7b2-3abe2365df0a","tierSummary":"$156.6K – $220.5K • Offers Equity • Offers Commission","title":"Remote","additionalInformation":null,"components":[{"id":"a4fdb43e-3663-4b08-af75-2ae592c3465e","summary":"$156.6K – $220.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":156600,"maxValue":220500},{"id":"5403defa-4b0e-4f66-99e5-d904c04eb689","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a15ebac0-5309-4261-9f44-b3ff11b5017d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Commission","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":156600,"maxValue":276000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"00207abc-49b7-465c-a219-f7c1140f8047","title":"Forward Deployed Software Engineer - SF","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-11-15T01:25:39.198+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/00207abc-49b7-465c-a219-f7c1140f8047","applyUrl":"https://jobs.ashbyhq.com/openai/00207abc-49b7-465c-a219-f7c1140f8047/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the Role
We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements.
You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role, you will:
Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.
Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.
Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.
Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback
Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.
You’ll thrive in this role if you:
7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable
Former founder, or early engineer at a startup who has built a product from scratch is a plus
Experience with relational databases like Postgres/MySQL
Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the Role\n\nWe are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements.\n\n\nYou will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback.\n\n\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role, you will:\n\n - Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.\n\n - Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.\n\n - Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.\n\n - Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.\n\n - Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback\n\n - Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.\n \n \n\nYou’ll thrive in this role if you:\n\n - 7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable\n\n - Former founder, or early engineer at a startup who has built a product from scratch is a plus\n\n - Experience with relational databases like Postgres/MySQL\n\n - Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $325K","compensationTiers":[{"id":"344795bf-b30b-4f2a-84ac-30226d053977","tierSummary":"$185K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b02f263b-39e9-425f-9383-3074246238d4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c9bee5ea-b048-4f16-af9f-2cbf6bca94e3","summary":"$185K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":325000}]}},{"id":"961d2951-ff59-494f-971e-fe25414c234c","title":"Head of Data Science, Strategic Finance","department":"Strategic Finance","team":"Strategic Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-02T22:25:00.027+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/961d2951-ff59-494f-971e-fe25414c234c","applyUrl":"https://jobs.ashbyhq.com/openai/961d2951-ff59-494f-971e-fe25414c234c/application","descriptionHtml":"Strategic Finance Data Science helps OpenAI make consequential financial and operating decisions as the business grows. We connect customer behavior, product economics and business performance to the choices leaders make about goals, customer acquisition and investment.
The team works closely with Strategic Finance and partners across Data Science, Product, GTM and Data Engineering. Its work combines forecasting, analytical decision support and tools that make financial planning more effective.
We are seeking a data science leader who can turn complex, uncertain business questions into clear recommendations. You will lead an established team, strengthen its technical and leadership capabilities, and help shape where it can have the greatest impact.
You will partner with Finance and business leaders on forecasts, customer lifetime value, acquisition economics and resource allocation. This role calls for someone who can challenge assumptions, explain tradeoffs and follow the analysis through to a decision. You should be motivated by the opportunity to build a durable function during a period of rapid growth.
The role is based in San Francisco with three in-office days each week. Relocation assistance is available.
Build forecasting approaches that help leaders understand business trajectories, compare scenarios and make choices under uncertainty.
Develop customer lifetime value and acquisition-economics models that inform marketing investment and balance near-term performance with long-term value.
Partner with Strategic Finance on annual goals, budget decisions and resource allocation, including the economics of compute investment.
Translate model outputs into clear operating recommendations, making assumptions, uncertainty and implications understandable to executive stakeholders.
Strengthen the tools, metrics and recurring analyses that allow Finance partners to make decisions effectively and at scale.
Recruit, coach and develop a high-performing team; establish priorities and accountability across ongoing work and urgent business questions.
Work across consumer and business products, applying expertise in one business model while learning the dynamics of the other.
Have partnered closely with a CFO, Finance leadership or a COO whose remit includes major financial and operating decisions. Your work has informed meaningful business choices, regardless of whether your title included Finance.
Have led data science work in a large technology business or a rapidly scaling company, with experience adapting methods and priorities as the business changes.
Bring deep forecasting judgment and can connect technical choices to business consequences, communicate limitations and respond constructively when a forecast misses.
Have built strong teams, developed talent and attracted excellent colleagues. You can set direction while staying close enough to the work to challenge its quality.
Communicate clearly with technical and business audiences and build trust through sound judgment, evidence and follow-through.
Are excited by OpenAI’s mission and this specific opportunity to improve financial decisions in an evolving environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nStrategic Finance Data Science helps OpenAI make consequential financial and operating decisions as the business grows. We connect customer behavior, product economics and business performance to the choices leaders make about goals, customer acquisition and investment.\n\nThe team works closely with Strategic Finance and partners across Data Science, Product, GTM and Data Engineering. Its work combines forecasting, analytical decision support and tools that make financial planning more effective.\n\n\nABOUT THE ROLE\n\nWe are seeking a data science leader who can turn complex, uncertain business questions into clear recommendations. You will lead an established team, strengthen its technical and leadership capabilities, and help shape where it can have the greatest impact.\n\nYou will partner with Finance and business leaders on forecasts, customer lifetime value, acquisition economics and resource allocation. This role calls for someone who can challenge assumptions, explain tradeoffs and follow the analysis through to a decision. You should be motivated by the opportunity to build a durable function during a period of rapid growth.\n\nThe role is based in San Francisco with three in-office days each week. Relocation assistance is available.\n\n\nIN THIS ROLE, YOU WILL\n\n - Build forecasting approaches that help leaders understand business trajectories, compare scenarios and make choices under uncertainty.\n\n - Develop customer lifetime value and acquisition-economics models that inform marketing investment and balance near-term performance with long-term value.\n\n - Partner with Strategic Finance on annual goals, budget decisions and resource allocation, including the economics of compute investment.\n\n - Translate model outputs into clear operating recommendations, making assumptions, uncertainty and implications understandable to executive stakeholders.\n\n - Strengthen the tools, metrics and recurring analyses that allow Finance partners to make decisions effectively and at scale.\n\n - Recruit, coach and develop a high-performing team; establish priorities and accountability across ongoing work and urgent business questions.\n\n - Work across consumer and business products, applying expertise in one business model while learning the dynamics of the other.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have partnered closely with a CFO, Finance leadership or a COO whose remit includes major financial and operating decisions. Your work has informed meaningful business choices, regardless of whether your title included Finance.\n\n - Have led data science work in a large technology business or a rapidly scaling company, with experience adapting methods and priorities as the business changes.\n\n - Bring deep forecasting judgment and can connect technical choices to business consequences, communicate limitations and respond constructively when a forecast misses.\n\n - Have built strong teams, developed talent and attracted excellent colleagues. You can set direction while staying close enough to the work to challenge its quality.\n\n - Communicate clearly with technical and business audiences and build trust through sound judgment, evidence and follow-through.\n\n - Are excited by OpenAI’s mission and this specific opportunity to improve financial decisions in an evolving environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$459K – $536K • Offers Equity","scrapeableCompensationSalarySummary":"$459K - $536K","compensationTiers":[{"id":"d16418be-b87a-46b5-88c8-5c56ed131976","tierSummary":"$459K – $536K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"224fa558-c33f-4bd1-bf70-d6c5fb797a1f","summary":"$459K – $536K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":459000,"maxValue":536000},{"id":"2633d18b-1a32-452c-b915-3855dff4b07c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":459000,"maxValue":536000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1faee5e7-3b2f-4d8c-9a6f-ff0f2a4a42a7","title":"Software Engineer, Resilience Engineering","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2025-10-17T19:57:46.161+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1faee5e7-3b2f-4d8c-9a6f-ff0f2a4a42a7","applyUrl":"https://jobs.ashbyhq.com/openai/1faee5e7-3b2f-4d8c-9a6f-ff0f2a4a42a7/application","descriptionHtml":"Join the engineering teams that bring OpenAI’s ideas safely to the world!
The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.
About the Role
As OpenAI continues to grow, we are looking for experienced, problem-solving engineers to ensure our systems scale. Our success depends on our ability to quickly iterate on products while also ensuring that they are performant and reliable. You will work in a deeply iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it’s delivered with safety and reliability in mind. Successful candidates will play a crucial role in ensuring the reliability, scalability, and performance of our systems as we continue to expand. As a reliability expert, you will be at the forefront of maintaining and enhancing the stability, scalability, and performance of our rapidly evolving infrastructure. You will work closely with cross-functional teams, including software engineers, product managers, and data scientists, to build and maintain resilient systems that can handle our growing user base and workload.
In this role, you will:
Design and implement solutions to ensure the scalability of our infrastructure to meet rapidly increasing demands.
Build and maintain the load, chaos and synthetic-testing software leveraged by development teams to make the systems they design and operate more reliable.
Build and maintain automation tools to streamline repetitive tasks and improve system reliability.
Build and maintain the platform for CPU, storage, GPU, and network lifecycle management to drive efficiency, accountability and dynamic optimization of our resources.
Implement fault-tolerant and resilient design patterns to minimize service disruptions.
Develop and maintain service level objectives (SLOs) and service level indicators (SLIs) to measure and ensure system reliability.
Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world.
Participate in an on-call rotation to respond to critical incidents and ensure 24/7 system availability.
You might thrive in this role if you:
Have a track record of accelerating engineering reliability by building world-class tooling and systems from 0→1.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done.
Enjoy seeking out and addressing bottlenecks and areas for performance improvement in our systems.
Utilize Infrastructure as Code (IaC) principles to automate infrastructure provisioning and configuration management.
Are experienced in collaborating with cross-functional teams to ensure that reliability and scalability are considered in the design and development of new features and services.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience as an SWE focused on reliability or a similar role in a fast-paced, rapidly scaling company.
Strong proficiency in cloud infrastructure.
Proficiency in programming languages.
Experience with containerization technologies and container orchestration platforms like Kubernetes.
Knowledge of IaC tools such as Terraform or CloudFormation.
Excellent problem-solving and troubleshooting skills.
Strong communication and collaboration skills.
Experience with observability tools such as Datadog, Prometheus, Grafana and Splunk.
Experience with microservices architecture and service mesh technologies.
Knowledge of security best practices in cloud environments.
This role is based in San Francisco, Seattle, or New York City. We offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"Join the engineering teams that bring OpenAI’s ideas safely to the world!\n\nThe Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.\n\nAbout the Role\n\nAs OpenAI continues to grow, we are looking for experienced, problem-solving engineers to ensure our systems scale. Our success depends on our ability to quickly iterate on products while also ensuring that they are performant and reliable. You will work in a deeply iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it’s delivered with safety and reliability in mind. Successful candidates will play a crucial role in ensuring the reliability, scalability, and performance of our systems as we continue to expand. As a reliability expert, you will be at the forefront of maintaining and enhancing the stability, scalability, and performance of our rapidly evolving infrastructure. You will work closely with cross-functional teams, including software engineers, product managers, and data scientists, to build and maintain resilient systems that can handle our growing user base and workload.\n\nIn this role, you will:\n\n - Design and implement solutions to ensure the scalability of our infrastructure to meet rapidly increasing demands.\n\n - Build and maintain the load, chaos and synthetic-testing software leveraged by development teams to make the systems they design and operate more reliable.\n\n - Build and maintain automation tools to streamline repetitive tasks and improve system reliability.\n\n - Build and maintain the platform for CPU, storage, GPU, and network lifecycle management to drive efficiency, accountability and dynamic optimization of our resources.\n\n - Implement fault-tolerant and resilient design patterns to minimize service disruptions.\n\n - Develop and maintain service level objectives (SLOs) and service level indicators (SLIs) to measure and ensure system reliability.\n\n - Partner with researchers, engineers, product managers, and designers to bring new features and research capabilities to the world.\n\n - Participate in an on-call rotation to respond to critical incidents and ensure 24/7 system availability.\n\nYou might thrive in this role if you:\n\n - Have a track record of accelerating engineering reliability by building world-class tooling and systems from 0→1.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n - Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done.\n\n - Enjoy seeking out and addressing bottlenecks and areas for performance improvement in our systems.\n\n - Utilize Infrastructure as Code (IaC) principles to automate infrastructure provisioning and configuration management.\n\n - Are experienced in collaborating with cross-functional teams to ensure that reliability and scalability are considered in the design and development of new features and services.\n\nQualifications:\n\n - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience).\n\n - Proven experience as an SWE focused on reliability or a similar role in a fast-paced, rapidly scaling company.\n\n - Strong proficiency in cloud infrastructure.\n\n - Proficiency in programming languages.\n\n - Experience with containerization technologies and container orchestration platforms like Kubernetes.\n\n - Knowledge of IaC tools such as Terraform or CloudFormation.\n\n - Excellent problem-solving and troubleshooting skills.\n\n - Strong communication and collaboration skills.\n\n - Experience with observability tools such as Datadog, Prometheus, Grafana and Splunk.\n\n - Experience with microservices architecture and service mesh technologies.\n\n - Knowledge of security best practices in cloud environments.\n\nThis role is based in San Francisco, Seattle, or New York City. We offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $490K","compensationTiers":[{"id":"4eafb32c-6058-411c-be7c-a3e96a14f2bf","tierSummary":"$230K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7159a297-6c82-442b-b081-91717ae76e85","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"55868b12-53c7-44b2-8759-b506d68ad88a","summary":"$230K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}},{"id":"71004494-9a55-4ed5-b458-2ff475f0d881","title":"Research Program Manager, Data Acquisition","department":"Research","team":"Research Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-05T19:09:39.017+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/71004494-9a55-4ed5-b458-2ff475f0d881","applyUrl":"https://jobs.ashbyhq.com/openai/71004494-9a55-4ed5-b458-2ff475f0d881/application","descriptionHtml":"About the Team
OpenAI's Research Data Team exists to accelerate the evaluation, safety and capabilities of our models and products. Made up of technical operators and software engineers, we design the methods in which we acquire and create data.
About the Role
As a Research Program Manager (RPM), Data Acquisition, you will partner with research, engineering, and operations to design and implement pragmatic solutions for acquiring data. You will be a key interface between our research roadmap and external data offerings.
This role is based in our San Francisco HQ and will be part of a team of RPMs pushing the frontier of data acquisition.
In this role, you will:
Partner deeply with research: Work with researchers to scope data needs, define success criteria, and translate priorities into clear execution plans.
Shape the data acquisition pipeline: Identify, evaluate, and advance high impact data opportunities - balancing research value, feasibility, quality, and responsible execution.
Unblock yourself: Move work forward even when the path is unclear — using technical judgement, creative problem solving, and scrappy execution to make progress while longer-term solutions are still forming.
Build lightweight systems and visibility: Use SQL, Python, dashboards, and simple tooling to track performance, quality, and blockers.
Drive technical roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management.
Scale your impact: Equip vendors and internal teams with the context, standards, and operating rhythms needed to focus on the most important problems.
You’ll thrive in this role if you:
Are proficient in SQL and Python for analysing datasets, querying databases, building dashboards, and generating actionable insights.
Are comfortable using APIs, automation, and AI tools such as Codex to accelerate workflows, remove manual overhead, and upskill quickly in unfamiliar technical areas.Experience sourcing, evaluating, or working with startups, founder and vendors
Are excited to understand the technicalities of cutting-edge AI research and work alongside researchers from instantiation to launch.
Can move fluidly between research context, commercial execution, and data operations.
Want to get your hands dirty; grit and creative problem solving will be required daily
Learn technical concepts exceptionally quickly, seeking out knowledge to become proficient in areas that are new to you
Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization
Thrive in dynamic environments and can navigate ambiguity with ease
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nOpenAI's Research Data Team exists to accelerate the evaluation, safety and capabilities of our models and products. Made up of technical operators and software engineers, we design the methods in which we acquire and create data.\n\nAbout the Role\nAs a Research Program Manager (RPM), Data Acquisition, you will partner with research, engineering, and operations to design and implement pragmatic solutions for acquiring data. You will be a key interface between our research roadmap and external data offerings.\n\nThis role is based in our San Francisco HQ and will be part of a team of RPMs pushing the frontier of data acquisition.\n\nIn this role, you will:\n\n - Partner deeply with research: Work with researchers to scope data needs, define success criteria, and translate priorities into clear execution plans.\n\n - Shape the data acquisition pipeline: Identify, evaluate, and advance high impact data opportunities - balancing research value, feasibility, quality, and responsible execution.\n\n - Unblock yourself: Move work forward even when the path is unclear — using technical judgement, creative problem solving, and scrappy execution to make progress while longer-term solutions are still forming.\n\n - Build lightweight systems and visibility: Use SQL, Python, dashboards, and simple tooling to track performance, quality, and blockers.\n\n - Drive technical roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management.\n\n - Scale your impact: Equip vendors and internal teams with the context, standards, and operating rhythms needed to focus on the most important problems.\n\nYou’ll thrive in this role if you:\n\n - Are proficient in SQL and Python for analysing datasets, querying databases, building dashboards, and generating actionable insights.\n\n - Are comfortable using APIs, automation, and AI tools such as Codex to accelerate workflows, remove manual overhead, and upskill quickly in unfamiliar technical areas.Experience sourcing, evaluating, or working with startups, founder and vendors\n\n - Are excited to understand the technicalities of cutting-edge AI research and work alongside researchers from instantiation to launch.\n\n - Can move fluidly between research context, commercial execution, and data operations.\n\n - Want to get your hands dirty; grit and creative problem solving will be required daily\n\n - Learn technical concepts exceptionally quickly, seeking out knowledge to become proficient in areas that are new to you\n\n - Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization\n\n - Thrive in dynamic environments and can navigate ambiguity with ease\n\n\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $328K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $328K","compensationTiers":[{"id":"7ed1c00a-bf51-4fe3-a42d-8384996a1894","tierSummary":"$239K – $328K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"683d7c44-50c6-4a9b-ae02-9c91faea0f7a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"21131f03-94b7-4839-9a29-d232d3c0f414","summary":"$239K – $328K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}},{"id":"a90cdb7c-1c33-4fca-9a96-26c236006f14","title":"Backend Software Engineer, Gov","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-10-17T16:59:57.134+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a90cdb7c-1c33-4fca-9a96-26c236006f14","applyUrl":"https://jobs.ashbyhq.com/openai/a90cdb7c-1c33-4fca-9a96-26c236006f14/application","descriptionHtml":"About the Team
Join the engineering teams that bring OpenAI’s ideas safely to the world!
The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.
About the Role
We’re seeking Software Engineers who can solve complex, high-impact problems across our stack. In this role, you’ll join a nimble team driving the deployment of OpenAI’s technology into new environments and infrastructure that power critical missions in the public sector.
You’ll work cross-functionally with product, security, and compliance teams to build the functionality needed to deliver a scalable, reliable platform. You’ll also partner directly with customers to design and build new products and features that create real-world impact.
From launching net-new capabilities to optimizing how we serve inference in unique, high-stakes environments, this role offers both breadth and technical depth—giving you the opportunity to shape the future of OpenAI’s technology where it matters most.
This role is based in Washington D.C., San Francisco, CA or Seattle, WA. Occasional travel to customer sites is required for this role.
This position requires U.S. person status as defined by the applicable government contract.
In this role, you will:
Own the development of new customer-facing ChatGPT and OpenAI API features end-to-end, both on-premises and in the cloud, for our public sector customers.
Partner and directly embed with teams across the business, including engineering, security, and compliance, to enable our products to work within the unique constraints of new environments.
Talk to users to understand their problems and design solutions to address them
Work with the research team to get relevant feedback and iterate on their latest models, developing solutions specific for public sector customers at both the model & data layers.
Collaborate with a cross-functional team of engineers, researchers, product managers, designers, and operations folks to create cutting-edge products
Optimize applications for speed and scale
You might thrive in this role if you:
9+ years of relevant engineering experience at tech and product-driven companies
Proficiency with JavaScript, React, and other web technologies
Proficiency with some backend language (we use Python)
Some experience with underlying infrastructure primitives like Kubernetes and Terraform
Interest in AI/ML (direct experience not required)
Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines
An interest in enabling public sector use cases with unique requirements
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nJoin the engineering teams that bring OpenAI’s ideas safely to the world!\n\nThe Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.\n\n\n\nAbout the Role\n\nWe’re seeking Software Engineers who can solve complex, high-impact problems across our stack. In this role, you’ll join a nimble team driving the deployment of OpenAI’s technology into new environments and infrastructure that power critical missions in the public sector.\n\n\n\nYou’ll work cross-functionally with product, security, and compliance teams to build the functionality needed to deliver a scalable, reliable platform. You’ll also partner directly with customers to design and build new products and features that create real-world impact.\n\n\n\nFrom launching net-new capabilities to optimizing how we serve inference in unique, high-stakes environments, this role offers both breadth and technical depth—giving you the opportunity to shape the future of OpenAI’s technology where it matters most.\n\n\n\nThis role is based in Washington D.C., San Francisco, CA or Seattle, WA. Occasional travel to customer sites is required for this role.\n\n\n\nThis position requires U.S. person status as defined by the applicable government contract.\n\n\n\nIn this role, you will:\n\n - Own the development of new customer-facing ChatGPT and OpenAI API features end-to-end, both on-premises and in the cloud, for our public sector customers.\n\n - Partner and directly embed with teams across the business, including engineering, security, and compliance, to enable our products to work within the unique constraints of new environments.\n\n - Talk to users to understand their problems and design solutions to address them\n\n - Work with the research team to get relevant feedback and iterate on their latest models, developing solutions specific for public sector customers at both the model & data layers.\n\n - Collaborate with a cross-functional team of engineers, researchers, product managers, designers, and operations folks to create cutting-edge products\n\n - Optimize applications for speed and scale\n\nYou might thrive in this role if you:\n\n - 9+ years of relevant engineering experience at tech and product-driven companies\n\n - Proficiency with JavaScript, React, and other web technologies\n\n - Proficiency with some backend language (we use Python)\n\n - Some experience with underlying infrastructure primitives like Kubernetes and Terraform\n\n - Interest in AI/ML (direct experience not required)\n\n - Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines\n\n - An interest in enabling public sector use cases with unique requirements\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $385K","compensationTiers":[{"id":"62663a20-c804-4092-9dec-d2ef89967734","tierSummary":"$207K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c206ff10-81d2-4251-a651-837657393935","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c104d6e4-4826-41a6-a81d-6e6365cf890c","summary":"$207K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":385000}]}},{"id":"d7efc55b-2fde-4d3f-ae34-2e467f02a57c","title":"Software Engineer, Hardware Health","department":"Scaling","team":"Frontiers Clusters","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-11T21:03:23.567+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d7efc55b-2fde-4d3f-ae34-2e467f02a57c","applyUrl":"https://jobs.ashbyhq.com/openai/d7efc55b-2fde-4d3f-ae34-2e467f02a57c/application","descriptionHtml":"The Hardware Health and Observability team owns the end-to-end health lifecycle of OpenAI’s global compute fleet.
Our mission is to maximize healthy, usable compute across accelerator vendors, generations, cloud providers, and regions through reliable health signals, automated remediation, and scalable operational tooling.
We build the systems that observe, detect, remediate, and verify hardware issues across GPUs, CPUs, networking, and platform infrastructure, enabling frontier model training and inference workloads to run reliably at hyperscale. We are the last line of defense for the success of OAI’s production and research workloads.
On the Hardware Health and Observability team, you’ll build critical infrastructure that keeps OpenAI’s largest compute clusters healthy and operational at scale.
Even small numbers of unhealthy systems can impact large-scale training and inference workloads. This team focuses on minimizing downtime, improving fleet efficiency, and ensuring compute resources remain continuously available to researchers and product teams.
Engineers on this team own problems end-to-end, from defining health signals and debugging failures to building automated remediation systems that operate across millions of GPUs globally.
In this role, you will:
Define and maintain health signals across GPUs, CPUs, networking, and platform infrastructure.
Build and evolve health checks that detect, remediate, and verify failures at scale.
Ensure critical health checks execute with minimal latency to maximize workload uptime.
Investigate hardware failures and system-level issues across large-scale compute environments.
Own node lifecycle workflows including drain, quarantine, repair, RMA, and return-to-service processes.
Build automation and tooling that enables global cluster management with minimal manual intervention.
Partner with workload, reliability, and provider teams to integrate health signals into training and inference systems.
7+ years of industry experience in software or infrastructure engineering.
Strong proficiency with Python and shell scripting.
Experience building large-scale distributed systems or infrastructure platforms.
Comfort digging into noisy operational data using SQL, PromQL, or similar tooling.
Experience building reproducible analyses and operational tooling.
Strong systems debugging and operational instincts with an ownership mindset.
Experience with low-level hardware systems and Linux tooling (e.g. PCIe, InfiniBand, RoCE, networking, power management, kernel performance tuning, FW/SW debugging).
Experience operating or debugging large-scale GPU or accelerator clusters.
Expertise in network operations, observability, or systems telemetry.
Experience with automated remediation systems or fleet lifecycle management.
Experience improving reliability, utilization, or workload uptime in distributed compute environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Hardware Health and Observability team owns the end-to-end health lifecycle of OpenAI’s global compute fleet.\n\nOur mission is to maximize healthy, usable compute across accelerator vendors, generations, cloud providers, and regions through reliable health signals, automated remediation, and scalable operational tooling.\n\nWe build the systems that observe, detect, remediate, and verify hardware issues across GPUs, CPUs, networking, and platform infrastructure, enabling frontier model training and inference workloads to run reliably at hyperscale. We are the last line of defense for the success of OAI’s production and research workloads.\n\n\n\n\nABOUT THE ROLE\n\nOn the Hardware Health and Observability team, you’ll build critical infrastructure that keeps OpenAI’s largest compute clusters healthy and operational at scale.\n\nEven small numbers of unhealthy systems can impact large-scale training and inference workloads. This team focuses on minimizing downtime, improving fleet efficiency, and ensuring compute resources remain continuously available to researchers and product teams.\n\nEngineers on this team own problems end-to-end, from defining health signals and debugging failures to building automated remediation systems that operate across millions of GPUs globally.\n\nIn this role, you will:\n\n - Define and maintain health signals across GPUs, CPUs, networking, and platform infrastructure.\n\n - Build and evolve health checks that detect, remediate, and verify failures at scale.\n\n - Ensure critical health checks execute with minimal latency to maximize workload uptime.\n\n - Investigate hardware failures and system-level issues across large-scale compute environments.\n\n - Own node lifecycle workflows including drain, quarantine, repair, RMA, and return-to-service processes.\n\n - Build automation and tooling that enables global cluster management with minimal manual intervention.\n\n - Partner with workload, reliability, and provider teams to integrate health signals into training and inference systems.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - 7+ years of industry experience in software or infrastructure engineering.\n\n - Strong proficiency with Python and shell scripting.\n\n - Experience building large-scale distributed systems or infrastructure platforms.\n\n - Comfort digging into noisy operational data using SQL, PromQL, or similar tooling.\n\n - Experience building reproducible analyses and operational tooling.\n\n - Strong systems debugging and operational instincts with an ownership mindset.\n \n \n\n\nBONUS IF YOU HAVE:\n\n - Experience with low-level hardware systems and Linux tooling (e.g. PCIe, InfiniBand, RoCE, networking, power management, kernel performance tuning, FW/SW debugging).\n\n - Experience operating or debugging large-scale GPU or accelerator clusters.\n\n - Expertise in network operations, observability, or systems telemetry.\n\n - Experience with automated remediation systems or fleet lifecycle management.\n\n - Experience improving reliability, utilization, or workload uptime in distributed compute environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$250K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$250K - $445K","compensationTiers":[{"id":"ae3c5707-a007-42e8-81dd-241d66425ba2","tierSummary":"$250K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c15f3f95-38b1-4d6a-a3a1-4cb26f7c6af1","summary":"$250K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":445000},{"id":"bb0bb47f-899d-4321-b1bd-620c3af31895","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5431666c-530b-49c0-b67e-32477f9eaf5e","title":"Senior Support Engineer - San Francisco","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-19T20:06:01.565+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5431666c-530b-49c0-b67e-32477f9eaf5e","applyUrl":"https://jobs.ashbyhq.com/openai/5431666c-530b-49c0-b67e-32477f9eaf5e/application","descriptionHtml":"About the Team
The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.
About the Role
We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.
As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.
The nature of this role will be low volume, high difficulty.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.
Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.
Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.
In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes.
Design and refine incident response processes and documentation across strategic customers, engineering and support teams.
Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows.
Provide support coverage during holidays and weekends based on business needs.
You might thrive in this role if you:
Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success.
Have 8+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level.
Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation).
Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis.
Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools.
Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications.
Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident.
#LI-NM2
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. \n\n\n\nAbout the Role\n\nWe are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.\n\nAs a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.\n\nThe nature of this role will be low volume, high difficulty.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.\n\n - Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.\n\n - Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.\n\n - In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes.\n\n - Design and refine incident response processes and documentation across strategic customers, engineering and support teams.\n\n - Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows.\n\n - Provide support coverage during holidays and weekends based on business needs.\n\n\n\nYou might thrive in this role if you:\n\n - Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success.\n\n - Have 8+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level.\n\n - Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation).\n\n - Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis.\n\n - Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools.\n\n - Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications.\n\n - Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident.\n\n\n\n#LI-NM2\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"1447d1f5-5e9b-4dfa-a400-168b6f602347","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"200009b8-65ea-4023-a78b-ca786dc969a9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b139bc4b-f445-49c2-9a5a-d1a3c4d13958","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000}]}},{"id":"9b11373c-1643-4ea6-bbcd-033d5b8a0d3e","title":"Researcher, Safety Oversight","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-01-28T16:12:01.888+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9b11373c-1643-4ea6-bbcd-033d5b8a0d3e","applyUrl":"https://jobs.ashbyhq.com/openai/9b11373c-1643-4ea6-bbcd-033d5b8a0d3e/application","descriptionHtml":"About the Team
The Safety Systems team is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society, and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency.
The Safety Oversight Research team aims to fundamentally advance our capabilities to maintain oversight over frontier AI models, and leverage these advances to ensure OpenAI’s deployed models are safe and beneficial. This requires a breadth of new ML research in the areas of human-AI collaboration, reasoning, robustness, and scalable oversight to keep pace with model capabilities. We invest heavily in developing novel model and system-level methods of identifying and mitigating AI misuse and misalignment.
Our goal is to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely.
About the Role
OpenAI is seeking a senior researcher with a passion for AI safety and experience in safety research. Your role will set directions for research to maintain effective oversight of safe AGI and work on research projects to identify and mitigate misuse and misalignment in our AI systems. You will play a critical role in defining how a safe AI system should look in the future at OpenAI, making a significant impact on our mission to build and deploy safe AGI.
In this role, you will:
Develop and refine AI monitor models to detect and mitigate known and emerging patterns of misuse and misalignment.
Set research directions and strategies to make our AI systems safer, more aligned, and more robust.
Evaluate and design effective red-teaming pipelines to examine the end-to-end robustness of our safety systems, and identify areas for future improvement.
Conduct research to improve models’ ability to reason about questions of human values, and apply these improved models to practical safety challenges.
Coordinate and collaborate with cross-functional teams, including T&S, legal, policy and other research teams, to ensure that our products meet the highest safety standards.
You might thrive in this role if you:
Are excited about OpenAI’s mission of building safe, universally beneficial AGI and are aligned with OpenAI’s charter
Show enthusiasm for AI safety and dedication to enhancing the safety of cutting-edge AI models for real-world use.
Bring 4+ years of experience in the field of AI safety, especially in areas like RLHF, human-AI collaboration, fairness & biases.
Hold a Ph.D. or other degree in computer science, machine learning, or a related field.
Thrive in environments involving large-scale AI systems.
Possess 4+ years of research engineering experience and proficiency in Python or similar languages.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Safety Systems team https://openai.com/safety/safety-systems is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society, and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency.\n\nThe Safety Oversight Research team aims to fundamentally advance our capabilities to maintain oversight over frontier AI models, and leverage these advances to ensure OpenAI’s deployed models are safe and beneficial. This requires a breadth of new ML research in the areas of human-AI collaboration, reasoning, robustness, and scalable oversight to keep pace with model capabilities. We invest heavily in developing novel model and system-level methods of identifying and mitigating AI misuse and misalignment. \n\nOur goal is to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely.\n\n\n\nAbout the Role\n\nOpenAI is seeking a senior researcher with a passion for AI safety and experience in safety research. Your role will set directions for research to maintain effective oversight of safe AGI and work on research projects to identify and mitigate misuse and misalignment in our AI systems. You will play a critical role in defining how a safe AI system should look in the future at OpenAI, making a significant impact on our mission to build and deploy safe AGI.\n\n\n\nIn this role, you will:\n\n - Develop and refine AI monitor models to detect and mitigate known and emerging patterns of misuse and misalignment.\n\n - Set research directions and strategies to make our AI systems safer, more aligned, and more robust.\n\n - Evaluate and design effective red-teaming pipelines to examine the end-to-end robustness of our safety systems, and identify areas for future improvement.\n\n - Conduct research to improve models’ ability to reason about questions of human values, and apply these improved models to practical safety challenges.\n\n - Coordinate and collaborate with cross-functional teams, including T&S, legal, policy and other research teams, to ensure that our products meet the highest safety standards.\n\n\n\nYou might thrive in this role if you:\n\n - Are excited about OpenAI’s mission https://openai.com/mission/ of building safe, universally beneficial AGI and are aligned with OpenAI’s charter https://openai.com/charter/\n\n - Show enthusiasm for AI safety and dedication to enhancing the safety of cutting-edge AI models for real-world use.\n\n - Bring 4+ years of experience in the field of AI safety, especially in areas like RLHF, human-AI collaboration, fairness & biases.\n\n - Hold a Ph.D. or other degree in computer science, machine learning, or a related field.\n\n - Thrive in environments involving large-scale AI systems.\n\n - Possess 4+ years of research engineering experience and proficiency in Python or similar languages.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"5280c9d2-8090-47d1-a881-1fec37c90e64","title":"Senior Manager, Occupancy Planning & Workplace Strategy ","department":"Workplace","team":"Workplace","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-07T23:18:16.850+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5280c9d2-8090-47d1-a881-1fec37c90e64","applyUrl":"https://jobs.ashbyhq.com/openai/5280c9d2-8090-47d1-a881-1fec37c90e64/application","descriptionHtml":"OpenAI’s Real Estate & Workplace (REW) team creates and operates the spaces that support our people and our mission. Within REW, the Strategic Occupancy Planning team connects business needs, workplace strategy, and space data to help shape where and how our teams work.
We partner closely with business leaders, Finance, People, Workplace Operations, and Design & Construction to anticipate growth, optimize space utilization, and deliver a thoughtful, scalable workplace experience.
We’re looking for an experienced Occupancy Planning & Workplace Strategy Manager to lead strategic space planning for our Go-to-Market (GTM) and General & Administrative (G&A) organizations.
In this role, you’ll translate evolving business needs into actionable occupancy strategies, capacity scenarios, and workplace recommendations. You’ll serve as a trusted partner to business leaders, balancing growth projections, operational requirements, and employee experience to inform decisions about how our teams use space.
You’ll own planning across a complex, evolving portfolio while leveraging CAFM/IWMS systems and data analytics to drive accurate, scalable decision-making. This role requires a combination of strategic thinking, hands-on technical expertise, and strong cross-functional partnership to turn planning recommendations into operational outcomes.
This role is based in San Francisco. We use a hybrid work model of three days in the office per week, with approximately 10–20% travel.
Own strategic occupancy planning for GTM and G&A organizations, translating headcount forecasts, business priorities, and workplace needs into actionable space plans.
Develop and evaluate capacity scenarios, neighborhood strategies, team adjacencies, seating models, and space allocation recommendations to support organizational growth.
Partner with business leaders and executive stakeholders to understand evolving requirements, communicate trade-offs, and align workplace strategies with business objectives.
Collaborate with Finance, People, Analytics, Design & Construction, and Workplace Operations to reconcile forecasts, assess capacity constraints, and guide planning decisions through implementation.
Translate workplace needs into practical stacking, blocking, and move plans, ensuring recommendations account for operational feasibility, timing, and employee experience.
Leverage CAFM/IWMS platforms and analytical tools to maintain accurate space inventories, floor plans, seating allocations, and utilization data.
Identify and resolve space data discrepancies, establish quality controls, and partner with internal system owners and external vendors to improve data reliability.
Develop dashboards, planning workflows, and reporting tools that improve visibility into occupancy trends, capacity risks, and portfolio performance.
Drive continuous improvement in occupancy planning processes, including opportunities for automation, system enhancements, and scalable planning practices.
Support workplace change initiatives by partnering with cross-functional teams to ensure clear communication, coordinated execution, and successful transitions.
Bring 5–8+ years of experience in occupancy planning, workplace strategy, space management, or a related field, with experience independently managing complex, multi-team or multi-site portfolios.
Have a strong track record of translating business growth, headcount projections, and workplace requirements into practical, data-informed space strategies.
Possess hands-on experience with CAFM/IWMS platforms, including space inventory management, floor plans, seating allocations, data reconciliation, and reporting.
Are highly analytical and comfortable developing scenarios, evaluating trade-offs, and translating complex data into clear recommendations for senior stakeholders.
Excel at building trusted relationships with business leaders and cross-functional partners, influencing decisions without direct authority.
Can balance long-term strategic planning with hands-on execution in a fast-paced environment where priorities and requirements evolve quickly.
Have experience supporting workplace transitions, flexible seating strategies, organizational growth, or large-scale space planning initiatives.
Communicate clearly and effectively, whether presenting recommendations to executives, documenting planning assumptions, or coordinating implementation across teams.
Are comfortable navigating ambiguity, identifying opportunities for process improvement, and building scalable solutions.
Experience with OfficeSpace or comparable CAFM/IWMS platforms, CAD or floor-plan tools, business intelligence platforms, system migrations, and vendor management is a plus.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.
For additional information, please see OpenAI’s Equal Employment Opportunity and Affirmative Action Policy.
Applicants with disabilities may be entitled to reasonable accommodations. Requests for reasonable accommodations can be made via our accommodation request process.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Real Estate & Workplace (REW) team creates and operates the spaces that support our people and our mission. Within REW, the Strategic Occupancy Planning team connects business needs, workplace strategy, and space data to help shape where and how our teams work.\n\nWe partner closely with business leaders, Finance, People, Workplace Operations, and Design & Construction to anticipate growth, optimize space utilization, and deliver a thoughtful, scalable workplace experience.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an experienced Occupancy Planning & Workplace Strategy Manager to lead strategic space planning for our Go-to-Market (GTM) and General & Administrative (G&A) organizations.\n\nIn this role, you’ll translate evolving business needs into actionable occupancy strategies, capacity scenarios, and workplace recommendations. You’ll serve as a trusted partner to business leaders, balancing growth projections, operational requirements, and employee experience to inform decisions about how our teams use space.\n\nYou’ll own planning across a complex, evolving portfolio while leveraging CAFM/IWMS systems and data analytics to drive accurate, scalable decision-making. This role requires a combination of strategic thinking, hands-on technical expertise, and strong cross-functional partnership to turn planning recommendations into operational outcomes.\n\nThis role is based in San Francisco. We use a hybrid work model of three days in the office per week, with approximately 10–20% travel.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Own strategic occupancy planning for GTM and G&A organizations, translating headcount forecasts, business priorities, and workplace needs into actionable space plans.\n\n - Develop and evaluate capacity scenarios, neighborhood strategies, team adjacencies, seating models, and space allocation recommendations to support organizational growth.\n\n - Partner with business leaders and executive stakeholders to understand evolving requirements, communicate trade-offs, and align workplace strategies with business objectives.\n\n - Collaborate with Finance, People, Analytics, Design & Construction, and Workplace Operations to reconcile forecasts, assess capacity constraints, and guide planning decisions through implementation.\n\n - Translate workplace needs into practical stacking, blocking, and move plans, ensuring recommendations account for operational feasibility, timing, and employee experience.\n\n - Leverage CAFM/IWMS platforms and analytical tools to maintain accurate space inventories, floor plans, seating allocations, and utilization data.\n\n - Identify and resolve space data discrepancies, establish quality controls, and partner with internal system owners and external vendors to improve data reliability.\n\n - Develop dashboards, planning workflows, and reporting tools that improve visibility into occupancy trends, capacity risks, and portfolio performance.\n\n - Drive continuous improvement in occupancy planning processes, including opportunities for automation, system enhancements, and scalable planning practices.\n\n - Support workplace change initiatives by partnering with cross-functional teams to ensure clear communication, coordinated execution, and successful transitions.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Bring 5–8+ years of experience in occupancy planning, workplace strategy, space management, or a related field, with experience independently managing complex, multi-team or multi-site portfolios.\n\n - Have a strong track record of translating business growth, headcount projections, and workplace requirements into practical, data-informed space strategies.\n\n - Possess hands-on experience with CAFM/IWMS platforms, including space inventory management, floor plans, seating allocations, data reconciliation, and reporting.\n\n - Are highly analytical and comfortable developing scenarios, evaluating trade-offs, and translating complex data into clear recommendations for senior stakeholders.\n\n - Excel at building trusted relationships with business leaders and cross-functional partners, influencing decisions without direct authority.\n\n - Can balance long-term strategic planning with hands-on execution in a fast-paced environment where priorities and requirements evolve quickly.\n\n - Have experience supporting workplace transitions, flexible seating strategies, organizational growth, or large-scale space planning initiatives.\n\n - Communicate clearly and effectively, whether presenting recommendations to executives, documenting planning assumptions, or coordinating implementation across teams.\n\n - Are comfortable navigating ambiguity, identifying opportunities for process improvement, and building scalable solutions.\n\nExperience with OfficeSpace or comparable CAFM/IWMS platforms, CAD or floor-plan tools, business intelligence platforms, system migrations, and vendor management is a plus.\n\n\nABOUT OPENAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.\n\nWe are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.\n\nFor additional information, please see OpenAI’s Equal Employment Opportunity and Affirmative Action Policy.\n\nApplicants with disabilities may be entitled to reasonable accommodations. Requests for reasonable accommodations can be made via our accommodation request process.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$203K – $225K • Offers Equity","scrapeableCompensationSalarySummary":"$203K - $225K","compensationTiers":[{"id":"2d7de425-7d10-425a-b3b9-e5e147eb4b79","tierSummary":"$203K – $225K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7f87325b-fff1-4110-bc62-275ba699f386","summary":"$203K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":203000,"maxValue":225000},{"id":"bc542fbb-7367-4ea6-bec0-626e34b01894","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":203000,"maxValue":225000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9ddb1bd1-3ee0-4350-88f7-3710057b8c93","title":"Forward Deployed Engineer - Paris","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Paris, France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T17:41:53.507+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9ddb1bd1-3ee0-4350-88f7-3710057b8c93","applyUrl":"https://jobs.ashbyhq.com/openai/9ddb1bd1-3ee0-4350-88f7-3710057b8c93/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in Paris. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\n\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n\n\nThis role is based in Paris. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n\n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4762783e-61e1-4d36-af1d-8dee3c5f70e2","title":"Applied AI Engineer - Tokyo","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-03-25T08:05:23.843+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4762783e-61e1-4d36-af1d-8dee3c5f70e2","applyUrl":"https://jobs.ashbyhq.com/openai/4762783e-61e1-4d36-af1d-8dee3c5f70e2/application","descriptionHtml":"OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.
As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.
Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.
Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.
Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.
Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.
Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.
Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.
Are able to speak Japanese and English fluently.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.\n\n\n\n\nABOUT THE ROLE\n\nAs an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\nThis role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.\n\n - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.\n\n - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.\n\n - Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.\n\n - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.\n\n - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.\n\n - Are able to speak Japanese and English fluently.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9d11e1d8-af1d-413b-873f-d8fac2bdee99","title":"Full Stack Engineer, Fleet Scheduling","department":"Scaling","team":"Fleet Clusters","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-02-06T00:14:08.985+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9d11e1d8-af1d-413b-873f-d8fac2bdee99","applyUrl":"https://jobs.ashbyhq.com/openai/9d11e1d8-af1d-413b-873f-d8fac2bdee99/application","descriptionHtml":"About the Team
Full Stack engineers within the Fleet Scheduling team are dedicated to building intuitive and scalable interfaces that empower researchers to efficiently manage AI workloads across some of the largest supercomputers in the world. Our focus is on developing robust, high-performance systems that provide real-time insights, resource tracking, and seamless interaction with complex infrastructure. We aim to optimize resource allocation, minimize operational overhead, and create user-friendly tools that enhance researcher productivity and system transparency.
About the Role
You will design, develop, and operate web-based systems that provide a powerful and intuitive interface to OpenAI’s supercomputing clusters. You will collaborate closely with researcher, product and infrastructure teams to deliver scalable solutions that enable seamless monitoring, job scheduling, and resource management. This is an opportunity to work at the cutting edge of AI infrastructure, designing tools that scale to exascale workloads while maintaining usability and performance.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design and develop full-stack web applications to track, monitor, and manage large-scale AI workloads in real time.
Collaborate with researchers and infrastructure teams to translate complex operational needs into intuitive UIs and scalable backends.
Build data visualization tools (e.g., Gantt charts, dashboards) to provide insights into job scheduling and resource allocation.
Optimize backend services to handle massive data throughput while ensuring low-latency performance and high availability.
Implement frontend components that provide seamless interactions with scheduling, storage, and compute systems.
Ensure system security, reliability, and scalability across globally distributed supercomputing infrastructure.
You might thrive in this role if you:
Significant experience in full-stack development, with expertise in modern frontend frameworks (React, Vue, or Angular) and backend technologies (Python, Go, or Node.js).
Experienced in building scalable, high-performance web applications for complex distributed systems.
Strong understanding of RESTful and GraphQL APIs, distributed databases, and cloud infrastructure (especially Azure).
Execution-focused with a keen eye for usability, performance, and scalability in enterprise-scale systems.
Comfortable working in fast-paced, highly collaborative environments with tight timelines and evolving priorities.
Bonus points if you:
Have experience working with Kubernetes, Docker, and cloud-native application deployment.
Understand AI/ML workload scheduling and orchestration challenges.
Have experience with real-time data processing, visualization libraries, and observability tooling.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nFull Stack engineers within the Fleet Scheduling team are dedicated to building intuitive and scalable interfaces that empower researchers to efficiently manage AI workloads across some of the largest supercomputers in the world. Our focus is on developing robust, high-performance systems that provide real-time insights, resource tracking, and seamless interaction with complex infrastructure. We aim to optimize resource allocation, minimize operational overhead, and create user-friendly tools that enhance researcher productivity and system transparency.\n\n\n\nAbout the Role\nYou will design, develop, and operate web-based systems that provide a powerful and intuitive interface to OpenAI’s supercomputing clusters. You will collaborate closely with researcher, product and infrastructure teams to deliver scalable solutions that enable seamless monitoring, job scheduling, and resource management. This is an opportunity to work at the cutting edge of AI infrastructure, designing tools that scale to exascale workloads while maintaining usability and performance.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Design and develop full-stack web applications to track, monitor, and manage large-scale AI workloads in real time.\n\n - Collaborate with researchers and infrastructure teams to translate complex operational needs into intuitive UIs and scalable backends.\n\n - Build data visualization tools (e.g., Gantt charts, dashboards) to provide insights into job scheduling and resource allocation.\n\n - Optimize backend services to handle massive data throughput while ensuring low-latency performance and high availability.\n\n - Implement frontend components that provide seamless interactions with scheduling, storage, and compute systems.\n\n - Ensure system security, reliability, and scalability across globally distributed supercomputing infrastructure.\n\n\n\n\n\nYou might thrive in this role if you:\n\n - Significant experience in full-stack development, with expertise in modern frontend frameworks (React, Vue, or Angular) and backend technologies (Python, Go, or Node.js).\n\n - Experienced in building scalable, high-performance web applications for complex distributed systems.\n\n - Strong understanding of RESTful and GraphQL APIs, distributed databases, and cloud infrastructure (especially Azure).\n\n - Execution-focused with a keen eye for usability, performance, and scalability in enterprise-scale systems.\n\n - Comfortable working in fast-paced, highly collaborative environments with tight timelines and evolving priorities.\n\nBonus points if you:\n\n - Have experience working with Kubernetes, Docker, and cloud-native application deployment.\n\n - Understand AI/ML workload scheduling and orchestration challenges.\n\n - Have experience with real-time data processing, visualization libraries, and observability tooling.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $490K","compensationTiers":[{"id":"76ac2c23-61fb-4db5-a364-ad6bfcc1486f","tierSummary":"$230K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4f7eb9df-db3d-47c0-ac99-3df5dae5129e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2593ca24-fc94-4018-a9af-d79ff1f8a9a5","summary":"$230K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}},{"id":"05223b5a-5ff1-4fe7-9f97-4ef7fc68b8ef","title":"Forward Deployed Engineer - Munich","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T17:41:41.882+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/05223b5a-5ff1-4fe7-9f97-4ef7fc68b8ef","applyUrl":"https://jobs.ashbyhq.com/openai/05223b5a-5ff1-4fe7-9f97-4ef7fc68b8ef/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in Munich. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\n\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n\n\nThis role is based in Munich. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n\n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1e110226-448a-4c0b-b0e4-d0f5df579fbf","title":"Security Engineer, Application Security","department":"Security","team":"Security","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-02-27T16:49:05.509+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1e110226-448a-4c0b-b0e4-d0f5df579fbf","applyUrl":"https://jobs.ashbyhq.com/openai/1e110226-448a-4c0b-b0e4-d0f5df579fbf/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.
About the Role
As a Security Engineer, Application Security you will be responsible for identifying and mitigating security vulnerabilities within software applications through building security tools, code reviews, penetration testing, and security assessments.
We’re looking for people who will work closely with development teams to ensure secure coding practices are integrated throughout the software development lifecycle, preventing security risks before they emerge. You will also provide security guidance to developers and other stakeholders, fostering a culture of security awareness within the organization.
The role is preferred to be based in San Francisco, Seattle or New York City but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Perform Security Assessments: Conduct regular security assessments, code reviews, and penetration testing to identify vulnerabilities in applications and software.
Develop and Implement Security Tools: Design, develop, and implement security tools, frameworks, and methodologies to protect applications against security threats.
Collaborate with Development Teams: Work closely with development teams to ensure security best practices are integrated throughout the software development lifecycle (SDLC), including secure coding guidelines.
Threat Modeling and Risk Assessment: Conduct threat modeling and risk assessments to proactively identify potential risks and develop mitigation strategies.
Vulnerability Management: Track, analyze, and manage vulnerabilities in applications, providing guidance and support for remediation efforts.
Incident Response Support: Assist in investigating, analyzing, and responding to security incidents related to applications, ensuring timely resolution and documentation of incidents.
Stay Current on Security Trends: Continuously stay updated on the latest security threats, vulnerabilities, and technologies to enhance security measures in applications.
You might thrive in this role if you:
Extensive experience in information security, cybersecurity, or a related field, with a significant portion of that experience in leadership or management roles.
Deep understanding of security technologies, tools, and best practices, including experience with secure coding practices, threat modeling, risk assessments, and incident response.
Experience in application security, software development, or related areas with a strong understanding of secure coding practices and application security frameworks.
Proficiency in programming languages (such as Python, Java, C++, etc.), knowledge of security tools (e.g., Burp Suite, OWASP ZAP), and familiarity with security protocols and encryption methods.
Strong written and verbal communication skills, with the ability to explain complex security issues to both technical and non-technical audiences
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. \n\n \n\nAbout the Role\n\nAs a Security Engineer, Application Security you will be responsible for identifying and mitigating security vulnerabilities within software applications through building security tools, code reviews, penetration testing, and security assessments.\n\n\n\nWe’re looking for people who will work closely with development teams to ensure secure coding practices are integrated throughout the software development lifecycle, preventing security risks before they emerge. You will also provide security guidance to developers and other stakeholders, fostering a culture of security awareness within the organization.\n\n \n\nThe role is preferred to be based in San Francisco, Seattle or New York City but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Perform Security Assessments: Conduct regular security assessments, code reviews, and penetration testing to identify vulnerabilities in applications and software.\n\n - Develop and Implement Security Tools: Design, develop, and implement security tools, frameworks, and methodologies to protect applications against security threats.\n\n - Collaborate with Development Teams: Work closely with development teams to ensure security best practices are integrated throughout the software development lifecycle (SDLC), including secure coding guidelines.\n\n - Threat Modeling and Risk Assessment: Conduct threat modeling and risk assessments to proactively identify potential risks and develop mitigation strategies.\n\n - Vulnerability Management: Track, analyze, and manage vulnerabilities in applications, providing guidance and support for remediation efforts.\n\n - Incident Response Support: Assist in investigating, analyzing, and responding to security incidents related to applications, ensuring timely resolution and documentation of incidents.\n\n - Stay Current on Security Trends: Continuously stay updated on the latest security threats, vulnerabilities, and technologies to enhance security measures in applications.\n\n\n\nYou might thrive in this role if you: \n\n - Extensive experience in information security, cybersecurity, or a related field, with a significant portion of that experience in leadership or management roles.\n\n - Deep understanding of security technologies, tools, and best practices, including experience with secure coding practices, threat modeling, risk assessments, and incident response.\n\n - Experience in application security, software development, or related areas with a strong understanding of secure coding practices and application security frameworks.\n\n - Proficiency in programming languages (such as Python, Java, C++, etc.), knowledge of security tools (e.g., Burp Suite, OWASP ZAP), and familiarity with security protocols and encryption methods.\n\n - Strong written and verbal communication skills, with the ability to explain complex security issues to both technical and non-technical audiences\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"7c1edc0e-78eb-4da3-8d5b-89fafc82fb75","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a193a5b5-b8bd-43f4-b272-b05333b9e315","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c55421df-a9ce-424f-b250-50f30f0ab84a","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"49ae54dc-3d33-4107-8112-63fac1ee86ca","title":"IT Support Specialist","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2025-06-26T14:32:00.452+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/49ae54dc-3d33-4107-8112-63fac1ee86ca","applyUrl":"https://jobs.ashbyhq.com/openai/49ae54dc-3d33-4107-8112-63fac1ee86ca/application","descriptionHtml":"About the Team
The IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience.
About the Role
As an IT Support team member, you will be the first point of contact for troubleshooting hardware, software, and network issues. Your responsibilities include resolving incoming support requests, coordinating with vendors for equipment procurement, repairs, and maintenance, and actively participating in process and systems improvement initiatives.
We’re looking for people who are customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel at clear communication with both technical and non-technical stakeholders, have robust expertise in IT systems (with a strong background in macOS, and ideally Windows), and thrive in collaborative, fast-paced environments.
This role is based out of our London or San Francisco office and requires 5 days in office per week. We offer relocation assistance to new employees.
In this role, you will:
Improve Support Systems and Processes: Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings.
Collaborate across OpenAI: Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders.
Act as Frontline IT Support: Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.
Manage Vendors and Equipment: Coordinate with vendors for procurement, repairs, and maintenance while managing hardware and software inventories to maintain secure, up-to-date, and standardized systems.
You might thrive in this role if you:
Have strong technical expertise in macOS (with a working knowledge of Windows as a plus), identity and device management (e.g., Azure AD, Jamf, Intune), and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products.
Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in both internal and external interactions.
Excel at troubleshooting and problem-solving within Mac and macOS environments, ensuring smooth operations for users.
Have experience orchestrating high-production all-hands events, managing the AV and technical aspects to ensure successful outcomes.
Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.
Exhibit precision and attention to detail in your work, consistently delivering high-quality results.
Possess a customer-first mindset and the ability to clearly articulate technical details to diverse audiences.
Are proactive in process improvement and vendor management, with added value in mentoring junior team members, automating workflows via scripting or low-code tools, and managing IT projects as a bonus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe IT Services and Support team is responsible for providing seamless, efficient, and reliable IT solutions across the organization. We handle frontline IT support, manage vendor relationships and equipment inventory, and continuously improve our processes and documentation to enhance the overall employee experience.\n\n\n\nAbout the Role\n\nAs an IT Support team member, you will be the first point of contact for troubleshooting hardware, software, and network issues. Your responsibilities include resolving incoming support requests, coordinating with vendors for equipment procurement, repairs, and maintenance, and actively participating in process and systems improvement initiatives.\n\n\n\nWe’re looking for people who are customer-focused, technically proficient, and proactive in enhancing IT processes. You should excel at clear communication with both technical and non-technical stakeholders, have robust expertise in IT systems (with a strong background in macOS, and ideally Windows), and thrive in collaborative, fast-paced environments.\n\n\n\nThis role is based out of our London or San Francisco office and requires 5 days in office per week. We offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Improve Support Systems and Processes: Collaborate with cross-functional teams to identify opportunities for improvement, support the creation and maintenance of repeatable workflows (such as onboarding and device imaging), and contribute innovative ideas during IT team meetings.\n\n - Collaborate across OpenAI: Work closely with cross-functional teams (Security, Facilities, People Ops, etc.) to ensure seamless employee experiences. Clearly articulate issues, potential solutions, and timelines to both technical and non-technical stakeholders.\n\n - Act as Frontline IT Support: Serve as the primary point of contact for troubleshooting hardware, software, and network issues, ensuring prompt and reliable resolution of employee requests.\n\n - Manage Vendors and Equipment: Coordinate with vendors for procurement, repairs, and maintenance while managing hardware and software inventories to maintain secure, up-to-date, and standardized systems.\n\n\n\nYou might thrive in this role if you:\n\n - Have strong technical expertise in macOS (with a working knowledge of Windows as a plus), identity and device management (e.g., Azure AD, Jamf, Intune), and enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products.\n\n - Demonstrate excellent written and verbal communication skills, ensuring clarity and professionalism in both internal and external interactions.\n\n - Excel at troubleshooting and problem-solving within Mac and macOS environments, ensuring smooth operations for users.\n\n - Have experience orchestrating high-production all-hands events, managing the AV and technical aspects to ensure successful outcomes.\n\n - Are highly driven and motivated, with a proactive approach to problem solving and continuous improvement.\n\n - Exhibit precision and attention to detail in your work, consistently delivering high-quality results.\n\n - Possess a customer-first mindset and the ability to clearly articulate technical details to diverse audiences.\n\n - Are proactive in process improvement and vendor management, with added value in mentoring junior team members, automating workflows via scripting or low-code tools, and managing IT projects as a bonus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$60.58 – $108.17 per hour • Offers Equity","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"777edd00-f7e4-4241-9b7e-f918e52cd914","tierSummary":"$60.58 – $108.17 per hour • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ea357bc9-884b-4e2c-8360-cac040b780a3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b3892801-201a-4e02-8e94-aa0da14b21c6","summary":"$60.58 – $108.17 per hour","compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":60.58,"maxValue":108.17}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":60.58,"maxValue":108.17}]}},{"id":"ec5a5d98-6314-44d9-9466-8d4d7ee866f6","title":"Security Engineer, Application Security","department":"Security","team":"Security","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-02-27T16:49:09.736+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ec5a5d98-6314-44d9-9466-8d4d7ee866f6","applyUrl":"https://jobs.ashbyhq.com/openai/ec5a5d98-6314-44d9-9466-8d4d7ee866f6/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.
About the Role
As a Security Engineer, Application Security you will be responsible for identifying and mitigating security vulnerabilities within software applications through building security tools, code reviews, penetration testing, and security assessments.
We’re looking for people who will work closely with development teams to ensure secure coding practices are integrated throughout the software development lifecycle, preventing security risks before they emerge. You will also provide security guidance to developers and other stakeholders, fostering a culture of security awareness within the organization.
The role is preferred to be based in San Francisco, Seattle or New York City but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Perform Security Assessments: Conduct regular security assessments, code reviews, and penetration testing to identify vulnerabilities in applications and software.
Develop and Implement Security Tools: Design, develop, and implement security tools, frameworks, and methodologies to protect applications against security threats.
Collaborate with Development Teams: Work closely with development teams to ensure security best practices are integrated throughout the software development lifecycle (SDLC), including secure coding guidelines.
Threat Modeling and Risk Assessment: Conduct threat modeling and risk assessments to proactively identify potential risks and develop mitigation strategies.
Vulnerability Management: Track, analyze, and manage vulnerabilities in applications, providing guidance and support for remediation efforts.
Incident Response Support: Assist in investigating, analyzing, and responding to security incidents related to applications, ensuring timely resolution and documentation of incidents.
Stay Current on Security Trends: Continuously stay updated on the latest security threats, vulnerabilities, and technologies to enhance security measures in applications.
You might thrive in this role if you:
Extensive experience in information security, cybersecurity, or a related field, with a significant portion of that experience in leadership or management roles.
Deep understanding of security technologies, tools, and best practices, including experience with secure coding practices, threat modeling, risk assessments, and incident response.
Experience in application security, software development, or related areas with a strong understanding of secure coding practices and application security frameworks.
Proficiency in programming languages (such as Python, Java, C++, etc.), knowledge of security tools (e.g., Burp Suite, OWASP ZAP), and familiarity with security protocols and encryption methods.
Strong written and verbal communication skills, with the ability to explain complex security issues to both technical and non-technical audiences
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture. \n\n \n\nAbout the Role\n\nAs a Security Engineer, Application Security you will be responsible for identifying and mitigating security vulnerabilities within software applications through building security tools, code reviews, penetration testing, and security assessments.\n\n\n\nWe’re looking for people who will work closely with development teams to ensure secure coding practices are integrated throughout the software development lifecycle, preventing security risks before they emerge. You will also provide security guidance to developers and other stakeholders, fostering a culture of security awareness within the organization.\n\n \n\nThe role is preferred to be based in San Francisco, Seattle or New York City but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Perform Security Assessments: Conduct regular security assessments, code reviews, and penetration testing to identify vulnerabilities in applications and software.\n\n - Develop and Implement Security Tools: Design, develop, and implement security tools, frameworks, and methodologies to protect applications against security threats.\n\n - Collaborate with Development Teams: Work closely with development teams to ensure security best practices are integrated throughout the software development lifecycle (SDLC), including secure coding guidelines.\n\n - Threat Modeling and Risk Assessment: Conduct threat modeling and risk assessments to proactively identify potential risks and develop mitigation strategies.\n\n - Vulnerability Management: Track, analyze, and manage vulnerabilities in applications, providing guidance and support for remediation efforts.\n\n - Incident Response Support: Assist in investigating, analyzing, and responding to security incidents related to applications, ensuring timely resolution and documentation of incidents.\n\n - Stay Current on Security Trends: Continuously stay updated on the latest security threats, vulnerabilities, and technologies to enhance security measures in applications.\n\n\n\nYou might thrive in this role if you: \n\n - Extensive experience in information security, cybersecurity, or a related field, with a significant portion of that experience in leadership or management roles.\n\n - Deep understanding of security technologies, tools, and best practices, including experience with secure coding practices, threat modeling, risk assessments, and incident response.\n\n - Experience in application security, software development, or related areas with a strong understanding of secure coding practices and application security frameworks.\n\n - Proficiency in programming languages (such as Python, Java, C++, etc.), knowledge of security tools (e.g., Burp Suite, OWASP ZAP), and familiarity with security protocols and encryption methods.\n\n - Strong written and verbal communication skills, with the ability to explain complex security issues to both technical and non-technical audiences\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"7c1edc0e-78eb-4da3-8d5b-89fafc82fb75","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a193a5b5-b8bd-43f4-b272-b05333b9e315","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c55421df-a9ce-424f-b250-50f30f0ab84a","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"51b17595-3a70-43be-a333-3a3952303284","title":"Forward Deployed Engineer - Tokyo","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-09-16T03:55:31.798+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/51b17595-3a70-43be-a333-3a3952303284","applyUrl":"https://jobs.ashbyhq.com/openai/51b17595-3a70-43be-a333-3a3952303284/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel is expected in this role, mainly within Japan.
To succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\n\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n\n\nThis role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel is expected in this role, mainly within Japan.\n\n\n\nTo succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n\n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b9dee2a0-9bb3-447e-9bce-2b1bed784e5b","title":"Software Engineer, AI Safety","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-03-17T16:10:28.608+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b9dee2a0-9bb3-447e-9bce-2b1bed784e5b","applyUrl":"https://jobs.ashbyhq.com/openai/b9dee2a0-9bb3-447e-9bce-2b1bed784e5b/application","descriptionHtml":"About the Team
The Safety Systems team is dedicated to ensuring the safety, robustness, and reliability of AI models and their deployment in the real world. Learn more about OpenAI’s approach to safety.
Building on the many years of our practical alignment work and applied safety efforts, Safety Systems addresses emerging safety issues and develops new fundamental solutions to enable the safe deployment of our most advanced models and future AGI, to make AI that is beneficial and trustworthy.
About the Role
At OpenAI, we're dedicated to advancing artificial intelligence, and we know that creating a secure and reliable platform is vital to our mission. That's why we're seeking a software engineer to help us build out our trust and safety capabilities.
In this role, you'll work with our entire engineering team to design and implement systems that detect and prevent abuse, promote user safety, and reduce risk across our platform. You'll be at the forefront of our efforts to ensure that the immense potential of AI is harnessed in a responsible and sustainable manner.
Your Responsibilities:
Architect, build, and maintain anti-abuse and content moderation infrastructure designed to protect us and end users from unwanted behavior.
Work closely with our other engineers and researchers to utilize both industry standard and novel AI techniques to measure, monitor and improve AI models’ alignment to human values. .
Diagnose and remediate active incidents on the platform and build new tooling and infrastructure that address the root causes of system failure.
You might thrive in this role if:
You have built and run production services in a high growth, rapidly scaling environment.
You can debug live issues and restore systems quickly.
You have worked on content safety, fraud, or abuse, or are motivated and excited to work on present-day (“now-term”) AI safety.
You have experience with Python or with modern languages such as C++, Rust, or Go, and are able to quickly ramp up on Python.
You understand the trade-offs of capabilities and risks and navigate them to deploy novel products and features safely.
You can critically assess risks of a new product or feature and devise innovative solutions to mitigate these risks without harming the product experience.
You’re pragmatic. You know when to build a quick, good-enough fix, and when to invest in a robust, lasting solution.
You possess strong project management skills. You are self-directed and can remove roadblocks to drive projects to completion with minimal guidance.
You’ve deployed classifiers or machine learning models, or are excited to learn about modern ML infra.
Our tech stack
Our infrastructure is built on Terraform, Kubernetes, Azure, Python, Postgres, and Kafka.
While we value experience with these technologies, we are primarily looking for engineers with strong technical skills who understand the fundamental problems these tools solve, and can quickly pick up new tools and frameworks.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Safety Systems team is dedicated to ensuring the safety, robustness, and reliability of AI models and their deployment in the real world. Learn more about OpenAI’s approach to safety. https://openai.com/safety/\n\n\n\nBuilding on the many years of our practical alignment work and applied safety efforts, Safety Systems addresses emerging safety issues and develops new fundamental solutions to enable the safe deployment of our most advanced models and future AGI, to make AI that is beneficial and trustworthy.\n\n\n\nAbout the Role\n\nAt OpenAI, we're dedicated to advancing artificial intelligence, and we know that creating a secure and reliable platform is vital to our mission. That's why we're seeking a software engineer to help us build out our trust and safety capabilities.\n\n\n\nIn this role, you'll work with our entire engineering team to design and implement systems that detect and prevent abuse, promote user safety, and reduce risk across our platform. You'll be at the forefront of our efforts to ensure that the immense potential of AI is harnessed in a responsible and sustainable manner.\n\n\n\nYour Responsibilities:\n\n - Architect, build, and maintain anti-abuse and content moderation infrastructure designed to protect us and end users from unwanted behavior.\n\n - Work closely with our other engineers and researchers to utilize both industry standard and novel AI techniques to measure, monitor and improve AI models’ alignment to human values. .\n\n - Diagnose and remediate active incidents on the platform and build new tooling and infrastructure that address the root causes of system failure.\n\n\n\nYou might thrive in this role if:\n\n - You have built and run production services in a high growth, rapidly scaling environment.\n\n - You can debug live issues and restore systems quickly.\n\n - You have worked on content safety, fraud, or abuse, or are motivated and excited to work on present-day (“now-term”) AI safety. \n\n - You have experience with Python or with modern languages such as C++, Rust, or Go, and are able to quickly ramp up on Python.\n\n - You understand the trade-offs of capabilities and risks and navigate them to deploy novel products and features safely. \n\n - You can critically assess risks of a new product or feature and devise innovative solutions to mitigate these risks without harming the product experience.\n\n - You’re pragmatic. You know when to build a quick, good-enough fix, and when to invest in a robust, lasting solution.\n\n - You possess strong project management skills. You are self-directed and can remove roadblocks to drive projects to completion with minimal guidance.\n\n - You’ve deployed classifiers or machine learning models, or are excited to learn about modern ML infra.\n\n\n\nOur tech stack\n\n - Our infrastructure is built on Terraform, Kubernetes, Azure, Python, Postgres, and Kafka.\n\n - While we value experience with these technologies, we are primarily looking for engineers with strong technical skills who understand the fundamental problems these tools solve, and can quickly pick up new tools and frameworks. \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $385K","compensationTiers":[{"id":"22bbb6ed-b69a-4eb3-b733-97660b3c6c6a","tierSummary":"San Francisco $207K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d25ee694-f417-4410-9c2b-5c4bfdf9376f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e63e0e2a-969a-44b8-ba04-9ea683522985","summary":"San Francisco $207K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":385000}]}},{"id":"07153f7c-7e8b-4283-a879-cb07a224e083","title":"Software Engineer, Privacy Engineering","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-15T14:28:42.801+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/07153f7c-7e8b-4283-a879-cb07a224e083","applyUrl":"https://jobs.ashbyhq.com/openai/07153f7c-7e8b-4283-a879-cb07a224e083/application","descriptionHtml":"About the Team
The Privacy Engineering team builds the systems and technical foundations that govern how user data is understood, retained, accessed, and used across OpenAI. We partner with Product, Data, Infrastructure, Security, and Legal to translate policy and trust commitments into durable architecture and enforceable controls.
Our work spans data inventory and mapping, classification and lineage, retention and deletion, access governance, purpose and usage controls, auditability, and lifecycle automation. We aim to make policy-aligned data handling the default while giving teams clear, reliable primitives for building and operating products at scale.
About the Role
We are looking for an experienced Software Engineer to drive the architecture and execution of user data governance across OpenAI. You will define technical direction, build shared platforms and controls, and lead cross-functional programs that make data flows discoverable, policies enforceable, and ownership explicit. This role is well suited to a senior engineer who can move between deep systems design and organization-wide influence, turn ambiguous requirements into pragmatic roadmaps, and operate high-trust systems end to end.
This position is based in San Francisco. Relocation assistance is available.
In this role, you will:
Set the technical strategy and architecture for user data governance across data mapping, classification, lineage, retention, deletion, access, and permitted usage.
Design and build shared services, APIs, metadata systems, and policy-enforcement mechanisms that make governance controls consistent, scalable, and auditable.
Establish reliable inventories of user data, system ownership, data flows, and policy applicability across products, infrastructure, analytics, and research systems.
Partner with Product, Data, Infrastructure, Security, and Legal leaders to define decision rights, translate requirements into controls, and drive adoption across teams.
Own governance systems in production through measurable controls, observability, migrations, exception handling, incident response, and continuous improvement.
You might thrive in this role if you:
Have substantial experience designing and operating large-scale data platforms, privacy infrastructure, or governance systems in complex production environments.
Have led architecture and multi-team execution for one or more data-governance domains, such as metadata and lineage, retention and deletion, access governance, or data-use controls.
Can translate ambiguous policy, legal, security, and product requirements into clear system boundaries, technical standards, phased roadmaps, and measurable outcomes.
Influence senior stakeholders and engineering teams without relying on formal authority, communicate tradeoffs clearly, and build durable cross-functional alignment.
Take end-to-end ownership of high-trust systems, including correctness, scalability, auditability, operational resilience, and the developer and operator experience.
Are curious about using AI tools and agents to improve data-governance workflows.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Privacy Engineering team builds the systems and technical foundations that govern how user data is understood, retained, accessed, and used across OpenAI. We partner with Product, Data, Infrastructure, Security, and Legal to translate policy and trust commitments into durable architecture and enforceable controls.\n\nOur work spans data inventory and mapping, classification and lineage, retention and deletion, access governance, purpose and usage controls, auditability, and lifecycle automation. We aim to make policy-aligned data handling the default while giving teams clear, reliable primitives for building and operating products at scale.\n\nAbout the Role\n\nWe are looking for an experienced Software Engineer to drive the architecture and execution of user data governance across OpenAI. You will define technical direction, build shared platforms and controls, and lead cross-functional programs that make data flows discoverable, policies enforceable, and ownership explicit. This role is well suited to a senior engineer who can move between deep systems design and organization-wide influence, turn ambiguous requirements into pragmatic roadmaps, and operate high-trust systems end to end.\n\nThis position is based in San Francisco. Relocation assistance is available.\n\nIn this role, you will:\n\n - Set the technical strategy and architecture for user data governance across data mapping, classification, lineage, retention, deletion, access, and permitted usage.\n\n - Design and build shared services, APIs, metadata systems, and policy-enforcement mechanisms that make governance controls consistent, scalable, and auditable.\n\n - Establish reliable inventories of user data, system ownership, data flows, and policy applicability across products, infrastructure, analytics, and research systems.\n\n - Partner with Product, Data, Infrastructure, Security, and Legal leaders to define decision rights, translate requirements into controls, and drive adoption across teams.\n\n - Own governance systems in production through measurable controls, observability, migrations, exception handling, incident response, and continuous improvement.\n\nYou might thrive in this role if you:\n\n - Have substantial experience designing and operating large-scale data platforms, privacy infrastructure, or governance systems in complex production environments.\n\n - Have led architecture and multi-team execution for one or more data-governance domains, such as metadata and lineage, retention and deletion, access governance, or data-use controls.\n\n - Can translate ambiguous policy, legal, security, and product requirements into clear system boundaries, technical standards, phased roadmaps, and measurable outcomes.\n\n - Influence senior stakeholders and engineering teams without relying on formal authority, communicate tradeoffs clearly, and build durable cross-functional alignment.\n\n - Take end-to-end ownership of high-trust systems, including correctness, scalability, auditability, operational resilience, and the developer and operator experience.\n\n - Are curious about using AI tools and agents to improve data-governance workflows.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $325K","compensationTiers":[{"id":"6e252bad-53d8-4fd0-9e6b-4118efc28925","tierSummary":"$230K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ff218965-05d8-42f4-a1ec-84e48a3b46d0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c119bc3d-6fe6-4a19-9989-7a7b143bd10c","summary":"$230K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":325000}]}},{"id":"71e7252f-abb1-4b74-8e69-318413042357","title":"Applied AI Engineer, Startups","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-01T16:42:41.263+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/71e7252f-abb1-4b74-8e69-318413042357","applyUrl":"https://jobs.ashbyhq.com/openai/71e7252f-abb1-4b74-8e69-318413042357/application","descriptionHtml":"About the team
The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups.
About the Role
We are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Applied AI Lead.
This role is based in our San Francisco or New York offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale.
Provide proactive guidance to maximize business impact and accelerate application development.
Experiment and prototype alongside customers, demonstrating practical use cases.
Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources.
Synthesize and deliver valuable feedback to the Product and Research teams.
Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community.
Partner with the Sales team across startup accounts to identify customer opportunities, align technical work with business goals, and help customers bring AI applications to production.
You’ll thrive in this role if you:
Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued.
Have passion for startups and a belief in their potential to become future large enterprises.
Are proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices.
Built and/or delivered prototypes on top of our API platform.
Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups.\n\nAbout the Role\n\nWe are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Applied AI Lead.\n\nThis role is based in our San Francisco or New York offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale.\n\n - Provide proactive guidance to maximize business impact and accelerate application development.\n\n - Experiment and prototype alongside customers, demonstrating practical use cases.\n\n - Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources.\n\n - Synthesize and deliver valuable feedback to the Product and Research teams.\n\n - Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community.\n\n - Partner with the Sales team across startup accounts to identify customer opportunities, align technical work with business goals, and help customers bring AI applications to production.\n\nYou’ll thrive in this role if you:\n\n - Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued.\n\n - Have passion for startups and a belief in their potential to become future large enterprises.\n\n - Are proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices.\n\n - Built and/or delivered prototypes on top of our API platform.\n\n - Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.\n\n - Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n - Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly. \n\nWe are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records. \n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$211K – $278K • Offers Equity","scrapeableCompensationSalarySummary":"$211K - $278K","compensationTiers":[{"id":"05d6ac3b-d776-4a9b-becc-f854c439d1e5","tierSummary":"$211K – $278K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"95d41548-0f0e-4877-a588-a3f6ab484670","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9a3dbe4e-e298-4014-9d00-f93035a4b78a","summary":"$211K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":211000,"maxValue":278000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":211000,"maxValue":278000}]}},{"id":"460b4295-3803-4dda-983d-3b0fea0b0fc4","title":"Software Engineer, Habitat (Online Data)","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-04-14T21:41:35.324+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/460b4295-3803-4dda-983d-3b0fea0b0fc4","applyUrl":"https://jobs.ashbyhq.com/openai/460b4295-3803-4dda-983d-3b0fea0b0fc4/application","descriptionHtml":"Online Data builds and operates Habitat, the single product surface of Online Data and the system of record for OpenAI’s online user data. As OpenAI’s scale and product requirements evolve, Habitat is becoming a full-stack, one-size-fits-most database platform with end-to-end ownership of:
Provisioning and developer experience
APIs and guardrails
Scaling, performance, and reliability
Data movement, caching, routing, and placement
Privacy enforcement and access control
Change Data Capture (CDC) as a first-class primitive
The foundation for future storage backends
You’ll work on the core online database platform behind OpenAI’s products, building and operating Habitat services that handle high-QPS, latency-sensitive workloads across regions. You’ll partner closely with internal platform and product teams to ship safe, reliable systems, then push them to be faster and more cost-efficient through better caching, routing, observability, and operational tooling. This is a critical role for engineers who like owning hard distributed-systems problems end to end and sweating the details from p99 latency to production operations at massive scale.
Design and build core abstractions spanning storage, caching, routing, CDC, and privacy enforcement
Own a major surface area end to end, from product and API design to operational excellence
Improve latency, correctness, and cost efficiency for real production workloads at massive scale
Build strong instrumentation, debugging workflows, and developer-first tooling
Collaborate closely with internal product and infrastructure teams to understand requirements and ship pragmatic solutions
Participate in an on-call rotation and raise the bar on reliability while aggressively improving performance and usability
A strong track record building and operating high-scale backend or data-intensive distributed systems in production
Excellent systems judgment and the ability to make tradeoffs across latency, cost, correctness, and reliability
Deep care for developer experience: simple abstractions, strong defaults, guardrails, and debuggability
Comfort owning ambiguous problems end to end and driving roadmap plus execution
Experience in one or more of: databases, caching systems, routing and load balancing, indexing and retrieval, CDC pipelines
Deep experience with tail latency and global performance optimization (p95, p99, request steering, locality)
Experience designing platform APIs consumed by many internal teams
Experience with multi-region systems, consistency semantics, and failover design
8+ years of industry experience building production software, including 3+ years leading large-scale, complex projects or technical initiatives as a tech lead or senior IC
Strong passion for building distributed systems at scale, with a focus on reliability, scalability, security, and continuous improvement
Proficiency in Rust and/or Python (Rust preferred for core systems work; Python commonly used for tooling, services, and ecosystem integration)
Excellent communication skills, with the ability to build alignment and drive decisions across diverse technical and non-technical stakeholders.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOnline Data builds and operates Habitat, the single product surface of Online Data and the system of record for OpenAI’s online user data. As OpenAI’s scale and product requirements evolve, Habitat is becoming a full-stack, one-size-fits-most database platform with end-to-end ownership of:\n\n - Provisioning and developer experience\n\n - APIs and guardrails\n\n - Scaling, performance, and reliability\n\n - Data movement, caching, routing, and placement\n\n - Privacy enforcement and access control\n\n - Change Data Capture (CDC) as a first-class primitive\n\n - The foundation for future storage backends\n\nYou’ll work on the core online database platform behind OpenAI’s products, building and operating Habitat services that handle high-QPS, latency-sensitive workloads across regions. You’ll partner closely with internal platform and product teams to ship safe, reliable systems, then push them to be faster and more cost-efficient through better caching, routing, observability, and operational tooling. This is a critical role for engineers who like owning hard distributed-systems problems end to end and sweating the details from p99 latency to production operations at massive scale.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Design and build core abstractions spanning storage, caching, routing, CDC, and privacy enforcement\n\n - Own a major surface area end to end, from product and API design to operational excellence\n\n - Improve latency, correctness, and cost efficiency for real production workloads at massive scale\n\n - Build strong instrumentation, debugging workflows, and developer-first tooling\n\n - Collaborate closely with internal product and infrastructure teams to understand requirements and ship pragmatic solutions\n\n - Participate in an on-call rotation and raise the bar on reliability while aggressively improving performance and usability\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE\n\n - A strong track record building and operating high-scale backend or data-intensive distributed systems in production\n\n - Excellent systems judgment and the ability to make tradeoffs across latency, cost, correctness, and reliability\n\n - Deep care for developer experience: simple abstractions, strong defaults, guardrails, and debuggability\n\n - Comfort owning ambiguous problems end to end and driving roadmap plus execution\n\n - Experience in one or more of: databases, caching systems, routing and load balancing, indexing and retrieval, CDC pipelines\n\n - Deep experience with tail latency and global performance optimization (p95, p99, request steering, locality)\n\n - Experience designing platform APIs consumed by many internal teams\n\n - Experience with multi-region systems, consistency semantics, and failover design\n\n\n\n\nQUALIFICATIONS\n\n - 8+ years of industry experience building production software, including 3+ years leading large-scale, complex projects or technical initiatives as a tech lead or senior IC\n\n - Strong passion for building distributed systems at scale, with a focus on reliability, scalability, security, and continuous improvement\n\n - Proficiency in Rust and/or Python (Rust preferred for core systems work; Python commonly used for tooling, services, and ecosystem integration)\n\n - Excellent communication skills, with the ability to build alignment and drive decisions across diverse technical and non-technical stakeholders.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"87b60382-8c8a-47e9-aef0-b70a79a093e7","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"90f5b883-a6a6-48f7-86bd-7c293120f929","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"407f5127-7b7d-4b87-ba9e-ef3b4f6683ae","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"43174eb6-0ffe-4744-9323-c7969e7ea2e1","title":"Backend Software Engineer, GTM Innovation","department":"Go To Market","team":"GTM Innovation","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-04T05:18:21.985+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/43174eb6-0ffe-4744-9323-c7969e7ea2e1","applyUrl":"https://jobs.ashbyhq.com/openai/43174eb6-0ffe-4744-9323-c7969e7ea2e1/application","descriptionHtml":"About the Team:
GTM Innovation’s mission is to automate 100% of digital knowledge work for OpenAI's GTM so sellers spend more time directly with customers applying their strategy and judgment. AGI-level reasoning doesn’t mean organization-level transformation “just works” out of the box; orgs must be redesigned around abundant intelligence and persistent virtual coworkers. The team builds and scales a fleet of virtual coworkers that operate as full-time employees and move increasingly ambitious tasks from the foreground to the background.
About the Role
We’re looking for a product-minded backend engineer to build the systems behind a new generation of AI coworkers: persistent agents that understand their environment, take on meaningful work, and improve over time.
You’ll design and ship the foundational infrastructure that makes these agents effective in production, from durable workflow orchestration to long-running agent loops built on the Codex harness to the context, memory, tools, and permissions model they need to act reliably. You’ll also build rigorous evaluation, observability, and feedback systems that make agent quality measurable and continuously improve how these systems perform.
This is a hands-on, high-ownership role at the intersection of agent infrastructure, applied AI, and product engineering. You’ll work directly with go-to-market teams and collaborate across OpenAI’s product and research organizations to turn ambiguous, real-world needs into dependable systems that help OpenAI meet the world at scale.
In this role, you will:
Build and scale durable agent runtimes, long-running agent loops, and workflow orchestration using the Codex harness and emerging agent infrastructure.
Design context and memory systems that ground agents in the information they need while preserving clear access boundaries.
Develop rigorous evaluation frameworks, production feedback loops, and observability to measure agent quality and improve it over time.
Partner directly with Sales, Technical Success, and Revenue Operations to identify high-value problems and own solutions from prototype through production.
Build reliable backend services, data pipelines, and integrations that enable agents to take meaningful action across real-world workflows.
Collaborate with OpenAI’s Product and Research teams to advance agent capabilities and turn production learnings into platform improvements.
You’ll thrive in this role if you:
Have 6+ years of experience as a software engineer working on applied AI or user-facing systems
Former founder, or early engineer at a startup who built a product from scratch is a plus
Domain experience or demonstrated interest in sales technology or enterprise knowledge work automation
Continually reinvent your software development process as coding models and developer tools improve
Take initiative, move quickly, and operate with a strong sense of ownership
Enjoy working closely with end users and shaping 0→1 products
Are collaborative, curious, and motivated to make an outsized impact at the frontier of AI
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team:\n\nGTM Innovation’s mission is to automate 100% of digital knowledge work for OpenAI's GTM so sellers spend more time directly with customers applying their strategy and judgment. AGI-level reasoning doesn’t mean organization-level transformation “just works” out of the box; orgs must be redesigned around abundant intelligence and persistent virtual coworkers. The team builds and scales a fleet of virtual coworkers that operate as full-time employees and move increasingly ambitious tasks from the foreground to the background.\n\n\nAbout the Role\n\nWe’re looking for a product-minded backend engineer to build the systems behind a new generation of AI coworkers: persistent agents that understand their environment, take on meaningful work, and improve over time.\n\nYou’ll design and ship the foundational infrastructure that makes these agents effective in production, from durable workflow orchestration to long-running agent loops built on the Codex harness to the context, memory, tools, and permissions model they need to act reliably. You’ll also build rigorous evaluation, observability, and feedback systems that make agent quality measurable and continuously improve how these systems perform.\n\nThis is a hands-on, high-ownership role at the intersection of agent infrastructure, applied AI, and product engineering. You’ll work directly with go-to-market teams and collaborate across OpenAI’s product and research organizations to turn ambiguous, real-world needs into dependable systems that help OpenAI meet the world at scale.\n\n\n\nIn this role, you will:\n\n - Build and scale durable agent runtimes, long-running agent loops, and workflow orchestration using the Codex harness and emerging agent infrastructure.\n\n - Design context and memory systems that ground agents in the information they need while preserving clear access boundaries.\n\n - Develop rigorous evaluation frameworks, production feedback loops, and observability to measure agent quality and improve it over time.\n\n - Partner directly with Sales, Technical Success, and Revenue Operations to identify high-value problems and own solutions from prototype through production.\n\n - Build reliable backend services, data pipelines, and integrations that enable agents to take meaningful action across real-world workflows.\n\n - Collaborate with OpenAI’s Product and Research teams to advance agent capabilities and turn production learnings into platform improvements.\n\n\nYou’ll thrive in this role if you:\n\n - Have 6+ years of experience as a software engineer working on applied AI or user-facing systems\n\n - Former founder, or early engineer at a startup who built a product from scratch is a plus\n\n - Domain experience or demonstrated interest in sales technology or enterprise knowledge work automation\n\n - Continually reinvent your software development process as coding models and developer tools improve\n\n - Take initiative, move quickly, and operate with a strong sense of ownership\n\n - Enjoy working closely with end users and shaping 0→1 products\n\n - Are collaborative, curious, and motivated to make an outsized impact at the frontier of AI\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"0703d9ba-b199-4c68-82fe-2bc75c682abe","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3cd33e9c-b1fc-4cb9-b881-0c7b5b25dcde","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7e01831e-5ab9-484c-b09d-d32ea00f93ef","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"60573bf4-13ad-4933-aba7-729f428e9f69","title":"Control Systems Software Engineer, Robotics","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-08T22:02:49.677+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/60573bf4-13ad-4933-aba7-729f428e9f69","applyUrl":"https://jobs.ashbyhq.com/openai/60573bf4-13ad-4933-aba7-729f428e9f69/application","descriptionHtml":"About the Team
Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.
About the Role
We’re looking for a Robotics Control Systems Engineer to take on a foundational role within our robotics team. You’ll help architect, implement, tune, and verify the control infrastructure that enables intelligent, reliable, and responsive robot behavior.
This is a deeply hands-on role focused on real-time systems, actuation, dynamics, low-level hardware interaction, and whole-robot performance. You’ll spend significant time working directly with robots onsite: debugging behavior, tuning subsystems, running experiments, and providing feedback across mechanical, electrical, and software teams.
This role is based in San Francisco, CA, and requires in-person 5 days a week.
In this role, you will:
Design and implement real-time control algorithms for robotic systems, including motion control, feedback loops, state estimation, actuator control, and subsystem tuning.
Define the control architecture from low-level actuators and hardware interfaces through whole-robot behavior and policy.
Identify and characterize actuator, hardware, and software parameters through rigorous experimentation, testing, commissioning, and verification.
Work with machine learning engineers to implement reinforcement learning models.
Collaborate across mechanical, electrical, and software teams to integrate control logic with sensing and actuation hardware.
Help inform the mechanical and electrical design to maximize capability and flexibility.
Create the control system architecture; determine the correct level of abstraction from actuators all the way up to whole-robot policy.
You might thrive in this role if you:
Have a strong robotics background, including manipulators, mobile robots, or other complex physical systems.
Have experience with actuation, control systems, robot dynamics, estimation, subsystem tuning, or whole-body motion.
Are comfortable being hands-on with robotic hardware, including commissioning, debugging, testing, and iterating on real robots.
Have strong fundamentals in classical control, system dynamics, and estimation, with exposure to modern learning-based or reinforcement learning approaches.
Can move comfortably across the stack, from low-level actuator behavior and hardware interfaces to higher-level algorithms and whole-robot performance.
Have experience writing performant production-quality software in C++ or Rust.
Experience with robotic hardware and enjoy iterating quickly between simulation and real-world testing environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.\n\nAbout the Role\nWe’re looking for a Robotics Control Systems Engineer to take on a foundational role within our robotics team. You’ll help architect, implement, tune, and verify the control infrastructure that enables intelligent, reliable, and responsive robot behavior.\n\nThis is a deeply hands-on role focused on real-time systems, actuation, dynamics, low-level hardware interaction, and whole-robot performance. You’ll spend significant time working directly with robots onsite: debugging behavior, tuning subsystems, running experiments, and providing feedback across mechanical, electrical, and software teams.\n\nThis role is based in San Francisco, CA, and requires in-person 5 days a week.\n\nIn this role, you will:\n\n - Design and implement real-time control algorithms for robotic systems, including motion control, feedback loops, state estimation, actuator control, and subsystem tuning.\n\n - Define the control architecture from low-level actuators and hardware interfaces through whole-robot behavior and policy.\n\n - Identify and characterize actuator, hardware, and software parameters through rigorous experimentation, testing, commissioning, and verification.\n\n - Work with machine learning engineers to implement reinforcement learning models.\n\n - Collaborate across mechanical, electrical, and software teams to integrate control logic with sensing and actuation hardware.\n\n - Help inform the mechanical and electrical design to maximize capability and flexibility.\n\n - Create the control system architecture; determine the correct level of abstraction from actuators all the way up to whole-robot policy.\n\nYou might thrive in this role if you:\n\n - Have a strong robotics background, including manipulators, mobile robots, or other complex physical systems.\n\n - Have experience with actuation, control systems, robot dynamics, estimation, subsystem tuning, or whole-body motion.\n\n - Are comfortable being hands-on with robotic hardware, including commissioning, debugging, testing, and iterating on real robots.\n\n - Have strong fundamentals in classical control, system dynamics, and estimation, with exposure to modern learning-based or reinforcement learning approaches.\n\n - Can move comfortably across the stack, from low-level actuator behavior and hardware interfaces to higher-level algorithms and whole-robot performance.\n\n - Have experience writing performant production-quality software in C++ or Rust.\n\n - Experience with robotic hardware and enjoy iterating quickly between simulation and real-world testing environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $460K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $460K","compensationTiers":[{"id":"6fb1ce17-a81b-4d1f-912b-75c7da56377c","tierSummary":"$380K – $460K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"2581772c-1ecb-4912-b9e2-6f72e4c74d70","summary":"$380K – $460K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":460000},{"id":"5ec98588-9286-4867-a055-d4255abe2552","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":460000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f386b209-1259-4b79-bf5a-aa97fc7ce77b","title":"Software Engineer, Accelerators","department":"Scaling","team":"Kernels","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-06-27T20:50:51.729+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f386b209-1259-4b79-bf5a-aa97fc7ce77b","applyUrl":"https://jobs.ashbyhq.com/openai/f386b209-1259-4b79-bf5a-aa97fc7ce77b/application","descriptionHtml":"OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
On the Accelerators team, you will help OpenAI evaluate and bring up new compute platforms that can support large-scale AI training and inference.
Your work will range from prototyping system software on new accelerators to enabling performance optimizations across our AI workloads.
You’ll work across the stack, collaborating with both hardware and software aspects - working on kernels, sharding strategies, scaling across distributed systems, and performance modeling.
You'll help adapt OpenAI's software stack to non-traditional hardware and drive efficiency improvements in core AI workloads. This is not a compiler-focused role, rather bridging ML algorithms with system performance - especially at scale.
Prototype and enable OpenAI's AI software stack on new, exploratory accelerator platforms.
Optimize large-scale model performance (LLMs, recommender systems, distributed AI workloads) for diverse hardware environments.
Develop kernels, sharding mechanisms, and system scaling strategies tailored to emerging accelerators.
Collaborate on optimizations at the model code level (e.g. PyTorch) and below to enhance performance on non-traditional hardware.
Perform system-level performance modeling, debug bottlenecks, and drive end-to-end optimization.
Work with hardware teams and vendors to evaluate alternatives to existing platforms and adapt the software stack to their architectures.
Contribute to runtime improvements, compute/communication overlapping, and scaling efforts for frontier AI workloads.
3+ years of experience working on AI infrastructure, including kernels, systems, or hardware-software co-design
Hands-on experience with accelerator platforms for AI at data center scale (e.g., TPUs, custom silicon, exploratory architectures).
Strong understanding of kernels, sharding, runtime systems, or distributed scaling techniques.
Familiarity with optimizing LLMs, CNNs, or recommender models for hardware efficiency.
Experience with performance modeling, system debugging, and software stack adaptation for novel architectures.
Exposure to mobile accelerators is welcome, but experience enabling data center-scale AI hardware is preferred.
Ability to operate across multiple levels of the stack, rapidly prototype solutions, and navigate ambiguity in early hardware bring-up phases
Interest in shaping the future of AI compute through exploration of alternatives to mainstream accelerators.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\n\nABOUT THE ROLE\n\nOn the Accelerators team, you will help OpenAI evaluate and bring up new compute platforms that can support large-scale AI training and inference.\n\nYour work will range from prototyping system software on new accelerators to enabling performance optimizations across our AI workloads.\n\nYou’ll work across the stack, collaborating with both hardware and software aspects - working on kernels, sharding strategies, scaling across distributed systems, and performance modeling.\n\nYou'll help adapt OpenAI's software stack to non-traditional hardware and drive efficiency improvements in core AI workloads. This is not a compiler-focused role, rather bridging ML algorithms with system performance - especially at scale.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Prototype and enable OpenAI's AI software stack on new, exploratory accelerator platforms.\n\n - Optimize large-scale model performance (LLMs, recommender systems, distributed AI workloads) for diverse hardware environments.\n\n - Develop kernels, sharding mechanisms, and system scaling strategies tailored to emerging accelerators.\n\n - Collaborate on optimizations at the model code level (e.g. PyTorch) and below to enhance performance on non-traditional hardware.\n Perform system-level performance modeling, debug bottlenecks, and drive end-to-end optimization.\n\n - Work with hardware teams and vendors to evaluate alternatives to existing platforms and adapt the software stack to their architectures.\n\n - Contribute to runtime improvements, compute/communication overlapping, and scaling efforts for frontier AI workloads.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - 3+ years of experience working on AI infrastructure, including kernels, systems, or hardware-software co-design\n\n - Hands-on experience with accelerator platforms for AI at data center scale (e.g., TPUs, custom silicon, exploratory architectures).\n\n - Strong understanding of kernels, sharding, runtime systems, or distributed scaling techniques.\n\n - Familiarity with optimizing LLMs, CNNs, or recommender models for hardware efficiency.\n\n - Experience with performance modeling, system debugging, and software stack adaptation for novel architectures.\n\n - Exposure to mobile accelerators is welcome, but experience enabling data center-scale AI hardware is preferred.\n\n - Ability to operate across multiple levels of the stack, rapidly prototype solutions, and navigate ambiguity in early hardware bring-up phases\n\n - Interest in shaping the future of AI compute through exploration of alternatives to mainstream accelerators.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $380K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $380K","compensationTiers":[{"id":"66498a6f-6c70-4f77-8d7c-47497321003d","tierSummary":"$295K – $380K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e01bfb46-822c-4405-ab0f-86f8eaa70859","summary":"$295K – $380K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":380000},{"id":"cabd698a-00c8-43dc-a94d-ab4657bb40e7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":380000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"625d8018-a39e-4fec-913d-8bd319537e5c","title":"Account Director, Federal Civilian","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-20T02:15:59.736+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/625d8018-a39e-4fec-913d-8bd319537e5c","applyUrl":"https://jobs.ashbyhq.com/openai/625d8018-a39e-4fec-913d-8bd319537e5c/application","descriptionHtml":"About the team
The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety.
About the role
Our Federal Sales team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy tailored specifically to federal customers.
You’ll drive key opportunities through the entire federal sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI.
This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance.
In this role, you'll:
Manage a focused set of key federal accounts, developing and executing comprehensive federal account plans.
Lead federal customers through their AI adoption journey, from consideration to successful deployment.
Partner with solutions and research engineering to build and execute complex government customer programs and projects.
Own and manage a federal consumption revenue target.
Oversee consumption revenue forecasting and reporting.
Analyze key federal account metrics and provide insights to internal and external stakeholders.
Closely monitor the federal landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies.
Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Support the recruitment and onboarding of federal-focused team members.
Foster the development of our company culture within the federal practice.
We're seeking someone with experience including:
14+ years selling platform-as-a-service and/or software-as-a-service specifically into federal government accounts.
Achieving federal revenue targets of >$2M per year consistently over multiple years.
Designing and executing complex federal deal strategies, including familiarity with government contracting and procurement processes.
Supporting growth in fast-paced, high-performance federal environments.
Working directly with senior government executives and federal agency leaders.
Communicating technical and strategic concepts clearly to government customers and internal stakeholders.
Leading high-visibility federal customer events, briefings, and industry engagements.
Gathering, distilling, and processing detailed federal market intelligence (agency priorities, policy changes, competitor activities, etc.).
You might thrive in this role if you:
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
Are customer-centric. You are motivated to deeply understand federal customers’ priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with government executives and stakeholders across agencies.
Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in a way that benefits federal missions and humanity. You’re enthusiastic about educating government customers on AI capabilities and strategic implications.
Are a builder. You enjoy impacting how our company grows its federal business. You excel in establishing robust systems and processes tailored to federal requirements, executing them with precision and agility.
Are excited by new challenges. You thrive when solving complex federal-specific problems. Bespoke challenges requiring multidimensional federal knowledge excite you, and you’re eager to experiment with innovative solutions within government environments.
Are a strategist. You deeply understand federal go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external federal stakeholders to achieve long-term objectives.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\nThe OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety.\n\n\n\nAbout the role\n\nOur Federal Sales team has a unique mission to help government customers understand the transformative impact that highly capable AI models can bring to their agencies and missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy tailored specifically to federal customers.\n\nYou’ll drive key opportunities through the entire federal sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help government customers advance their missions through AI.\n\n\n\nThis role is based in Washington DC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. \n\n\n\nIn this role, you'll:\n\n - Manage a focused set of key federal accounts, developing and executing comprehensive federal account plans.\n\n - Lead federal customers through their AI adoption journey, from consideration to successful deployment.\n\n - Partner with solutions and research engineering to build and execute complex government customer programs and projects.\n\n - Own and manage a federal consumption revenue target.\n\n - Oversee consumption revenue forecasting and reporting.\n\n - Analyze key federal account metrics and provide insights to internal and external stakeholders.\n\n - Closely monitor the federal landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies.\n\n - Collaborate cross-functionally with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.\n\n - Support the recruitment and onboarding of federal-focused team members.\n\n - Foster the development of our company culture within the federal practice.\n\n\n\nWe're seeking someone with experience including:\n\n - 14+ years selling platform-as-a-service and/or software-as-a-service specifically into federal government accounts.\n\n - Achieving federal revenue targets of >$2M per year consistently over multiple years.\n\n - Designing and executing complex federal deal strategies, including familiarity with government contracting and procurement processes.\n\n - Supporting growth in fast-paced, high-performance federal environments.\n\n - Working directly with senior government executives and federal agency leaders.\n\n - Communicating technical and strategic concepts clearly to government customers and internal stakeholders.\n\n - Leading high-visibility federal customer events, briefings, and industry engagements.\n\n - Gathering, distilling, and processing detailed federal market intelligence (agency priorities, policy changes, competitor activities, etc.).\n\n \n\nYou might thrive in this role if you: \n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n - Are customer-centric. You are motivated to deeply understand federal customers’ priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with government executives and stakeholders across agencies.\n\n - Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in a way that benefits federal missions and humanity. You’re enthusiastic about educating government customers on AI capabilities and strategic implications.\n\n - Are a builder. You enjoy impacting how our company grows its federal business. You excel in establishing robust systems and processes tailored to federal requirements, executing them with precision and agility.\n\n - Are excited by new challenges. You thrive when solving complex federal-specific problems. Bespoke challenges requiring multidimensional federal knowledge excite you, and you’re eager to experiment with innovative solutions within government environments.\n\n - Are a strategist. You deeply understand federal go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external federal stakeholders to achieve long-term objectives.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$178.2K – $301.5K • Offers Equity","scrapeableCompensationSalarySummary":"$178.2K - $301.5K","compensationTiers":[{"id":"8ffb51cf-988a-4a8d-89c7-d13618a1d540","tierSummary":"$178.2K – $301.5K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f50630f1-20a6-4093-a81a-392302010cae","summary":"$178.2K – $301.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":178200,"maxValue":301500},{"id":"7755f9f2-fdce-4a5b-b780-90b5ead3f428","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":178200,"maxValue":301500},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"fabfc6c5-57b5-49ba-aae9-e7dd5d7030ca","title":"Robotics Software Engineer","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-05T05:02:58.415+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fabfc6c5-57b5-49ba-aae9-e7dd5d7030ca","applyUrl":"https://jobs.ashbyhq.com/openai/fabfc6c5-57b5-49ba-aae9-e7dd5d7030ca/application","descriptionHtml":"About the Team
Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.
About the Role
We're seeking talented Robotics Software Engineers to expand our robotics data collection and evaluation program. This highly technical role involves designing, implementing, and optimizing software solutions across diverse robotics hardware. You'll work closely and collaboratively with multidisciplinary teams; including software, hardware, research, and operations - to drive advancements in our robotic systems.
This role is based in San Francisco, CA, and requires in-person 4 days a week.
In this role, you will:
Help develop and grow our data collection labs, owning the entire integration lifecycle, from identifying and sourcing new hardware to collaborating with mechanical and electrical engineers on setup, software integration, and operational deployment.
Develop innovative robot control interfaces suited to a variety of morphologies, environments, and tasks.
Collaborate closely with research and engineering teams to develop automation tools and machinery that facilitate the evaluation of advanced robotic policies.
Lead the design and implementation of data collection, visualization, and quality control processes.
You might thrive in this role if you:
Have 5+ years of professional software engineering experience developing and shipping production-quality systems in robotics or hardware-integrated environments.
Have extensive experience integrating and deploying industrial automation systems, off-the-shelf robotics platforms, or custom hardware into production environments.
Bring hands-on experience delivering production-quality software within collaborative, cross-functional engineering teams.
Have strong proficiency in Rust or C++.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.\n\n\n\nAbout the Role\n\nWe're seeking talented Robotics Software Engineers to expand our robotics data collection and evaluation program. This highly technical role involves designing, implementing, and optimizing software solutions across diverse robotics hardware. You'll work closely and collaboratively with multidisciplinary teams; including software, hardware, research, and operations - to drive advancements in our robotic systems.\n\n\n\nThis role is based in San Francisco, CA, and requires in-person 4 days a week.\n\n\n\nIn this role, you will:\n\n - Help develop and grow our data collection labs, owning the entire integration lifecycle, from identifying and sourcing new hardware to collaborating with mechanical and electrical engineers on setup, software integration, and operational deployment.\n\n - Develop innovative robot control interfaces suited to a variety of morphologies, environments, and tasks.\n\n - Collaborate closely with research and engineering teams to develop automation tools and machinery that facilitate the evaluation of advanced robotic policies.\n\n - Lead the design and implementation of data collection, visualization, and quality control processes.\n\n\n\nYou might thrive in this role if you: \n\n - Have 5+ years of professional software engineering experience developing and shipping production-quality systems in robotics or hardware-integrated environments.\n\n - Have extensive experience integrating and deploying industrial automation systems, off-the-shelf robotics platforms, or custom hardware into production environments.\n\n - Bring hands-on experience delivering production-quality software within collaborative, cross-functional engineering teams.\n\n - Have strong proficiency in Rust or C++.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$255K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$255K - $325K","compensationTiers":[{"id":"c2acee62-c3c2-40d6-8796-8ec72755243d","tierSummary":"$255K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"690c0b6c-e692-49f5-84a1-f07e7bcac64d","summary":"$255K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":325000},{"id":"d3d8d28f-a775-4490-a2cc-768927d01052","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":325000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"020b2aae-8be0-408c-ab49-20eefa8541af","title":"Research Scientist / Research Engineer - Foundations, Search","department":"Research","team":"Foundations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-06-16T22:35:00.347+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/020b2aae-8be0-408c-ab49-20eefa8541af","applyUrl":"https://jobs.ashbyhq.com/openai/020b2aae-8be0-408c-ab49-20eefa8541af/application","descriptionHtml":"About the Team
The Foundations Research team works on high-risk, high-reward ideas that could shape the next decade of AI. Our goal is to advance the science and data that enable our training and scaling efforts, with a particular focus on future frontier models. Pushing the boundaries of data, scaling laws, optimization techniques, model architectures, and efficiency improvements to propel our science.
The Search team sits within Foundations, building agentic search by co-designing model–system interfaces with the core search stack (serving, indexing, retrieval) to translate model intent into reliable, real-world actions. Operating at the frontier of AI and information retrieval, the team develops large-scale systems that transform and index vast corpora, enabling models to reason over global knowledge and act dependably. In close partnership with researchers, we rapidly bring modeling breakthroughs into production and redefine how intelligent systems discover, retrieve, and synthesize information at planetary scale.
About the Role
We’re looking for a researcher focused on our search efforts. You’ll work with a a team of world-class research scientists and engineers developing foundational technology that enables models to retrieve and condition on the right information, at the right time. This includes designing new embedding training objectives, scalable vector store architectures, and dynamic indexing methods.
This work will support retrieval across many OpenAI products and internal research efforts, with opportunities for scientific publication and deep technical impact.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Responsibilities
Tackle embedding models and retrieval systems optimized for grounding, relevance, and adaptive reasoning.
Collaborate with a team of researchers and engineers building end-to-end infrastructure for training, evaluating, and integrating embeddings into frontier models.
Drive innovation in dense, sparse, and hybrid representation techniques, metric learning, and learning-to-retrieve systems.
Collaborate closely with Pretraining, Inference, and other Research teams to integrate retrieval throughout the model lifecycle
Contribute to OpenAI’s long-term vision of AI systems with memory and knowledge access capabilities rooted in learned representations.
You Might Thrive in This Role If You Have
Proven experience leading high-performance teams of researchers or engineers in ML infrastructure or foundational research.
Deep technical expertise in representation learning, embedding models, or vector retrieval systems.
Familiarity with transformer-based LLMs and how embedding spaces can interact with language model objectives.
Research experience in areas such as contrastive learning, supervised or unsupervised embedding learning, or metric learning.
A track record of building or scaling large machine learning systems, particularly embedding pipelines in production or research contexts.
A first-principles mindset for challenging assumptions about how retrieval and memory should work for large models.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Foundations Research team works on high-risk, high-reward ideas that could shape the next decade of AI. Our goal is to advance the science and data that enable our training and scaling efforts, with a particular focus on future frontier models. Pushing the boundaries of data, scaling laws, optimization techniques, model architectures, and efficiency improvements to propel our science. \n\nThe Search team sits within Foundations, building agentic search by co-designing model–system interfaces with the core search stack (serving, indexing, retrieval) to translate model intent into reliable, real-world actions. Operating at the frontier of AI and information retrieval, the team develops large-scale systems that transform and index vast corpora, enabling models to reason over global knowledge and act dependably. In close partnership with researchers, we rapidly bring modeling breakthroughs into production and redefine how intelligent systems discover, retrieve, and synthesize information at planetary scale.\n\n\n\nAbout the Role\n\nWe’re looking for a researcher focused on our search efforts. You’ll work with a a team of world-class research scientists and engineers developing foundational technology that enables models to retrieve and condition on the right information, at the right time. This includes designing new embedding training objectives, scalable vector store architectures, and dynamic indexing methods.\n\nThis work will support retrieval across many OpenAI products and internal research efforts, with opportunities for scientific publication and deep technical impact.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nResponsibilities\n\n - Tackle embedding models and retrieval systems optimized for grounding, relevance, and adaptive reasoning.\n\n - Collaborate with a team of researchers and engineers building end-to-end infrastructure for training, evaluating, and integrating embeddings into frontier models.\n\n - Drive innovation in dense, sparse, and hybrid representation techniques, metric learning, and learning-to-retrieve systems.\n\n - Collaborate closely with Pretraining, Inference, and other Research teams to integrate retrieval throughout the model lifecycle\n\n - Contribute to OpenAI’s long-term vision of AI systems with memory and knowledge access capabilities rooted in learned representations.\n\n\n\nYou Might Thrive in This Role If You Have\n\n - Proven experience leading high-performance teams of researchers or engineers in ML infrastructure or foundational research.\n\n - Deep technical expertise in representation learning, embedding models, or vector retrieval systems.\n\n - Familiarity with transformer-based LLMs and how embedding spaces can interact with language model objectives.\n\n - Research experience in areas such as contrastive learning, supervised or unsupervised embedding learning, or metric learning.\n\n - A track record of building or scaling large machine learning systems, particularly embedding pipelines in production or research contexts.\n\n - A first-principles mindset for challenging assumptions about how retrieval and memory should work for large models.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $850K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $850K","compensationTiers":[{"id":"a50bbdf9-c256-4250-aa6f-83ba68e48d25","tierSummary":"San Francisco $380K – $850K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1b9b4488-05e5-4314-9b4c-f3d0e78eee05","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c1015e3d-0a2b-4a93-a095-970dabdab860","summary":"San Francisco $380K – $850K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":850000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":850000}]}},{"id":"7e198d81-34e0-48b6-b64e-a501a75f9d53","title":"Research Engineer/Research Scientist, RL/Reasoning","department":"Research","team":"Reasoning","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-05-14T23:26:30.369+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7e198d81-34e0-48b6-b64e-a501a75f9d53","applyUrl":"https://jobs.ashbyhq.com/openai/7e198d81-34e0-48b6-b64e-a501a75f9d53/application","descriptionHtml":"About the Team
The RL and Reasoning team drives the core reasoning paradigm and has created groundbreaking innovations such as o1 and o3. They focus on pushing the boundaries of reinforcement learning research, building next-generation generative models, and deploying them at scale.
About the Role
As a Research Engineer/Research Scientist at OpenAI, you will advance the frontier of AI alignment and capabilities through cutting-edge RL methods. Your work will sit at the heart of training intelligent, aligned, and general-purpose agents, including the systems that power various models.
We’re looking for people who have a background in reinforcement learning research, are able to iterate quickly, and are proficient at coding.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
You might thrive in this role if:
You love being on the cutting edge of RL and language model research.
You’re a self-starter who takes initiative and ownership of ideas, driving them to completion.
You value principled approaches, simple experiments in tightly-controlled settings, and reaching trustworthy conclusions which stand the test of time.
You thrive in a fast-paced, dynamic, and technically complex environment where rapid iteration is key.
You’re comfortable diving into a large ML codebase to debug and improve it.
You have a deep understanding of machine learning and machine learning applications.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe RL and Reasoning team drives the core reasoning paradigm and has created groundbreaking innovations such as o1 and o3. They focus on pushing the boundaries of reinforcement learning research, building next-generation generative models, and deploying them at scale.\n\n\n\nAbout the Role\n\nAs a Research Engineer/Research Scientist at OpenAI, you will advance the frontier of AI alignment and capabilities through cutting-edge RL methods. Your work will sit at the heart of training intelligent, aligned, and general-purpose agents, including the systems that power various models.\n\n\n\nWe’re looking for people who have a background in reinforcement learning research, are able to iterate quickly, and are proficient at coding.\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nYou might thrive in this role if: \n\n - You love being on the cutting edge of RL and language model research.\n\n - You’re a self-starter who takes initiative and ownership of ideas, driving them to completion.\n\n - You value principled approaches, simple experiments in tightly-controlled settings, and reaching trustworthy conclusions which stand the test of time.\n\n - You thrive in a fast-paced, dynamic, and technically complex environment where rapid iteration is key.\n\n - You’re comfortable diving into a large ML codebase to debug and improve it.\n\n - You have a deep understanding of machine learning and machine learning applications.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $445K","compensationTiers":[{"id":"e80f6b70-c9c1-444c-ac2b-cdd0c209e774","tierSummary":"$295K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d8c2cb04-71f9-48ce-af79-883e1e779ccd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"bdf4e15f-e0ff-47b9-9b2f-2e7cfd7510c1","summary":"$295K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":445000}]}},{"id":"1d7f4747-54a3-4141-a39a-c6e7700e969b","title":"Engineering Manager, Multimodal (API)","department":"Core Product & Platform","team":"Core Product & Platform | API","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-20T16:22:08.024+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1d7f4747-54a3-4141-a39a-c6e7700e969b","applyUrl":"https://jobs.ashbyhq.com/openai/1d7f4747-54a3-4141-a39a-c6e7700e969b/application","descriptionHtml":"About the Team:
OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. Our API is the industry's most widely adopted AI platform, empowering startups, indie developers, and Fortune 500 companies alike. Through multimodal APIs, we enable users to harness the full potential of diverse AI modalities effectively and at scale.
About the Role:
We are seeking an Engineering Manager to lead our multimodal API product suite. Your team will be responsible for delivering innovative APIs across real-time multimodal interactions and image generation. You will own the product roadmap for how we evolve our multimodal API offerings, and you will build the products that allow developers to reach millions of end users through AI audio, video, and images.
In this role, you will:
Build, mentor, and grow a high-performing engineering team focused on multimodal API products—including image generation and Live API.
Collaborate closely with product managers, designers, and other stakeholders to define the strategic vision and product roadmap.
Work closely with our research teams to improve our core multimodal models for API customer use cases.
Guide technical and architectural decisions, emphasizing scalability, robustness, and user experience.
Foster a culture of innovation, continuous improvement, and accountability within your team.
Qualifications:
Proven experience managing engineering teams that deliver complex, high-quality products at scale.
Strong technical background and proficiency in modern software engineering practices and system architecture.
Excellent collaboration and communication skills to effectively coordinate across diverse teams and stakeholders.
Familiarity with or strong interest in multimodal AI, including speech technologies, real-time systems, and image generation.
Ability to operate effectively in a fast-paced, ambiguous startup environment.
Preferred Qualifications:
Experience developing multimodal systems or APIs in AI/ML domains, especially around image generation, audio generation, or speech transcription.
Familiarity with real-time streaming technologies, audio processing, and computer vision.
Hands-on experience with cloud platforms and distributed architectures.
Location:
This role is in-person at our San Francisco office.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team:\nOpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. Our API is the industry's most widely adopted AI platform, empowering startups, indie developers, and Fortune 500 companies alike. Through multimodal APIs, we enable users to harness the full potential of diverse AI modalities effectively and at scale.\n\n\n\nAbout the Role:\n\nWe are seeking an Engineering Manager to lead our multimodal API product suite. Your team will be responsible for delivering innovative APIs across real-time multimodal interactions and image generation. You will own the product roadmap for how we evolve our multimodal API offerings, and you will build the products that allow developers to reach millions of end users through AI audio, video, and images.\n\n\n\nIn this role, you will:\n\n - Build, mentor, and grow a high-performing engineering team focused on multimodal API products—including image generation https://openai.com/index/introducing-chatgpt-images-2-5/ and Live API https://openai.com/index/introducing-gpt-live-1-in-the-api/.\n\n - Collaborate closely with product managers, designers, and other stakeholders to define the strategic vision and product roadmap.\n\n - Work closely with our research teams to improve our core multimodal models for API customer use cases.\n\n - Guide technical and architectural decisions, emphasizing scalability, robustness, and user experience.\n\n - Foster a culture of innovation, continuous improvement, and accountability within your team.\n \n \n\nQualifications:\n\n - Proven experience managing engineering teams that deliver complex, high-quality products at scale.\n\n - Strong technical background and proficiency in modern software engineering practices and system architecture.\n\n - Excellent collaboration and communication skills to effectively coordinate across diverse teams and stakeholders.\n\n - Familiarity with or strong interest in multimodal AI, including speech technologies, real-time systems, and image generation.\n\n - Ability to operate effectively in a fast-paced, ambiguous startup environment.\n \n \n \n\nPreferred Qualifications:\n\n - Experience developing multimodal systems or APIs in AI/ML domains, especially around image generation, audio generation, or speech transcription.\n\n - Familiarity with real-time streaming technologies, audio processing, and computer vision.\n\n - Hands-on experience with cloud platforms and distributed architectures.\n\n\n\n\n\nLocation:\n\nThis role is in-person at our San Francisco office.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$401K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$401K - $445K","compensationTiers":[{"id":"551bd2f5-3a1e-4bc9-93c1-9d3c9762d706","tierSummary":"$401K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"86526b4f-a439-4b19-982c-a6c4325b8b40","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"814ba0f8-f834-4423-8471-a8eeed625961","summary":"$401K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":445000}]}},{"id":"13cdb1b1-8c21-4bff-8201-f7ca904e181d","title":"Critical Facilities Lead, Compute Infrastructure","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-27T17:15:53.470+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/13cdb1b1-8c21-4bff-8201-f7ca904e181d","applyUrl":"https://jobs.ashbyhq.com/openai/13cdb1b1-8c21-4bff-8201-f7ca904e181d/application","descriptionHtml":"About the Team
OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Infrastructure team is central to this mission, setting the core strategy and implementing the vision. From site selection to deployment to operations, this team sits at the intersection of commercial, technical, and operational domains, interacting with experts and executives inside and outside of OpenAI. We design and operate mission-critical facilities that support cutting-edge AI workloads at scale.
About the Role
We are seeking a Critical Facilities Lead to support the commissioning, deployment, and long-term operation of our next-generation AI data centers. This role bridges the interface between data center construction and hardware landing, ensuring seamless integration of mission-critical infrastructure with hardware deployment timelines. You will define and execute commissioning plans, support infrastructure bring-up, and take ownership of operations and maintenance for cutting-edge, large-scale, AI data centers.
You will collaborate closely with design, construction, and hardware teams to define repeatable processes for new data center builds and lead hands-on operations to uphold the performance and reliability of our deployed infrastructure.
Key Responsibilities
Define and execute sequences of operations, commissioning steps, and bring-up processes for mission-critical data center facilities.
Interface with the design and hardware teams to define deployment procedures tailored to each data center and hardware configuration.
Oversee installation, commissioning, and operational readiness of large-scale data center campuses.
Manage monitoring, maintenance, and quality control of the data center infrastructure, including high-performance liquid cooling systems.
Develop on-site operations staffing strategy.
Develop and enforce procedures for planed and unplanned downtime and SLAs for critical facility components.
Qualifications
Have 10+ years of experience in large-scale data center facility operations, commissioning, or critical infrastructure engineering.
Are deeply familiar with liquid-cooled IT systems, including CDU and in-rack/in-row manifold design, bring-up, and servicing.
Enjoy defining and improving infrastructure processes at the intersection of construction, hardware, and operations.
Are comfortable owning infrastructure from deployment to long-term maintenance and failure recovery.
Have experience responding to field issues and managing reliability through well-defined operational processes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. The Infrastructure team is central to this mission, setting the core strategy and implementing the vision. From site selection to deployment to operations, this team sits at the intersection of commercial, technical, and operational domains, interacting with experts and executives inside and outside of OpenAI. We design and operate mission-critical facilities that support cutting-edge AI workloads at scale.\n\nAbout the Role\n\nWe are seeking a Critical Facilities Lead to support the commissioning, deployment, and long-term operation of our next-generation AI data centers. This role bridges the interface between data center construction and hardware landing, ensuring seamless integration of mission-critical infrastructure with hardware deployment timelines. You will define and execute commissioning plans, support infrastructure bring-up, and take ownership of operations and maintenance for cutting-edge, large-scale, AI data centers.\n\nYou will collaborate closely with design, construction, and hardware teams to define repeatable processes for new data center builds and lead hands-on operations to uphold the performance and reliability of our deployed infrastructure.\n\nKey Responsibilities\n\n - Define and execute sequences of operations, commissioning steps, and bring-up processes for mission-critical data center facilities.\n\n - Interface with the design and hardware teams to define deployment procedures tailored to each data center and hardware configuration.\n\n - Oversee installation, commissioning, and operational readiness of large-scale data center campuses.\n\n - Manage monitoring, maintenance, and quality control of the data center infrastructure, including high-performance liquid cooling systems.\n\n - Develop on-site operations staffing strategy.\n\n - Develop and enforce procedures for planed and unplanned downtime and SLAs for critical facility components.\n\nQualifications\n\n - Have 10+ years of experience in large-scale data center facility operations, commissioning, or critical infrastructure engineering.\n\n - Are deeply familiar with liquid-cooled IT systems, including CDU and in-rack/in-row manifold design, bring-up, and servicing.\n\n - Enjoy defining and improving infrastructure processes at the intersection of construction, hardware, and operations.\n\n - Are comfortable owning infrastructure from deployment to long-term maintenance and failure recovery.\n\n - Have experience responding to field issues and managing reliability through well-defined operational processes.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$199K – $302K • Offers Equity","scrapeableCompensationSalarySummary":"$199K - $302K","compensationTiers":[{"id":"3c287b8d-9366-41c6-83da-a9a94f5359d0","tierSummary":"$199K – $302K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cd021365-fd36-414b-acd5-127dc4dbf7fd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"78875cb7-eb7a-4aaf-9156-6b0a7998c7c2","summary":"$199K – $302K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":199000,"maxValue":302000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":199000,"maxValue":302000}]}},{"id":"38ddaa2c-a490-427a-8457-0e92bf00138c","title":"ChatGPT Performance Engineer","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-04-15T16:18:29.991+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/38ddaa2c-a490-427a-8457-0e92bf00138c","applyUrl":"https://jobs.ashbyhq.com/openai/38ddaa2c-a490-427a-8457-0e92bf00138c/application","descriptionHtml":"We bring OpenAI's technology to the world through products like ChatGPT and the OpenAI API.
We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.
OpenAI is looking for an experienced Performance Engineer to help us scale the performance, reliability, and efficiency of our systems. In this role, you'll apply deep technical expertise to optimize infrastructure and application-level performance across mission-critical products like ChatGPT and our developer API. You’ll work cross-functionally with teams building core services, training models, and developing real-time user experiences to push our latency, throughput, and cost-efficiency to the next level.
We are looking for engineers who thrive in ambiguous environments, value deep systems understanding, and are motivated by delivering measurable impact. This is a highly technical, individual contributor role focused on root-cause analysis, profiling, instrumentation, and architecture-level performance improvements across our stack.
Analyze and optimize performance across application, middleware, runtime, and infrastructure layers—networking, storage, Python runtime, GPU utilization, and beyond.
Develop tooling and metrics that provide deep observability into system performance.
Collaborate closely with infra, platform, training, and product teams to identify key performance goals and drive systemic improvements.
Influence architecture and design decisions to prioritize latency, throughput, and efficiency at scale.
Lead investigations into high-impact performance regressions or scalability issues in production.
Drive performance testing strategies and help define SLAs/SLOs around latency and throughput for critical systems.
Have 7+ years of experience in software engineering with a strong track record in performance or reliability of high-scale distributed systems.
Are deeply comfortable with performance profiling tools and tracing systems.
Have experience optimizing performance across one or more layers of the stack (e.g., database, networking, storage, application runtime, GC tuning, Python/Golang internals, GPU utilization).
Have a strong understanding of OS internals, scheduling, memory management, and IO patterns.
Have contributed to observability, benchmarking, or performance-focused infrastructure at scale.
Have demonstrated success navigating ambiguity and aligning stakeholders around performance goals.
Value simplicity, rigor, and collaboration when solving complex systems problems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nWe bring OpenAI's technology to the world through products like ChatGPT and the OpenAI API.\n\nWe seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.\n\n\n\n\nABOUT THE ROLE\n\nOpenAI is looking for an experienced Performance Engineer to help us scale the performance, reliability, and efficiency of our systems. In this role, you'll apply deep technical expertise to optimize infrastructure and application-level performance across mission-critical products like ChatGPT and our developer API. You’ll work cross-functionally with teams building core services, training models, and developing real-time user experiences to push our latency, throughput, and cost-efficiency to the next level.\n\nWe are looking for engineers who thrive in ambiguous environments, value deep systems understanding, and are motivated by delivering measurable impact. This is a highly technical, individual contributor role focused on root-cause analysis, profiling, instrumentation, and architecture-level performance improvements across our stack.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Analyze and optimize performance across application, middleware, runtime, and infrastructure layers—networking, storage, Python runtime, GPU utilization, and beyond.\n\n - Develop tooling and metrics that provide deep observability into system performance.\n\n - Collaborate closely with infra, platform, training, and product teams to identify key performance goals and drive systemic improvements.\n\n - Influence architecture and design decisions to prioritize latency, throughput, and efficiency at scale.\n\n - Lead investigations into high-impact performance regressions or scalability issues in production.\n\n - Drive performance testing strategies and help define SLAs/SLOs around latency and throughput for critical systems.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 7+ years of experience in software engineering with a strong track record in performance or reliability of high-scale distributed systems.\n\n - Are deeply comfortable with performance profiling tools and tracing systems.\n\n - Have experience optimizing performance across one or more layers of the stack (e.g., database, networking, storage, application runtime, GC tuning, Python/Golang internals, GPU utilization).\n\n - Have a strong understanding of OS internals, scheduling, memory management, and IO patterns.\n\n - Have contributed to observability, benchmarking, or performance-focused infrastructure at scale.\n\n - Have demonstrated success navigating ambiguity and aligning stakeholders around performance goals.\n\n - Value simplicity, rigor, and collaboration when solving complex systems problems.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"d3f0af4b-5eee-45b7-a1f4-5e17674a508e","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0f117dd6-206b-458c-bbb1-e0fd6e84753e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"fe9d5664-4d7d-453e-a4c6-50a2c6dd05df","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"4d6a5951-9838-434c-830a-22cb938ea228","title":"Software Engineer, Research - Human Data","department":"Research","team":"Human Data","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-23T01:32:42.860+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4d6a5951-9838-434c-830a-22cb938ea228","applyUrl":"https://jobs.ashbyhq.com/openai/4d6a5951-9838-434c-830a-22cb938ea228/application","descriptionHtml":"OpenAI’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. A key part of achieving that mission is training models that deeply understand and reflect human preferences — the Human Data team is at the heart of that effort.
The Human Data engineering team creates the systems that enable scalable, high-quality human feedback. These systems are essential to how OpenAI trains and improves its most advanced models. Engineers on this team collaborate closely with world-class researchers to bring alignment techniques to life — from experimental ideas to production-ready feedback loops.
We’re looking for software engineers to join the Human Data team and build the platforms, prototypes, tools, and infrastructure that power how our AI models are trained, aligned, and evaluated. You’ll partner with researchers and cross-functional teams to bring alignment ideas to life, influence future model training, and shape how models interact with the real world.
We’re looking for people who are excited by technical ownership, enjoy working across the stack, and are eager to solve ambiguous problems in a high-impact, fast-paced environment.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Build and maintain robust full-stack systems for feedback collection, data labeling, and evaluation pipelines, while maintaining high levels of security.
Translate experimental alignment research into scalable production infrastructure, including inference and model training stacks.
Design and iterate on user-facing tools and backend services to support high-quality data workflows
Partner with researchers, engineers, and program leads to shape feedback loops and model interaction paradigms
Drive infrastructure improvements that enable faster iteration and scaling across OpenAI’s frontier models, from internal research tooling all the way to production ChatGPT.
Have strong software engineering fundamentals and experience building production systems at scale
Enjoy full-stack development with end-to-end ownership — from backend pipelines to user interfaces
Are motivated by high-impact collaboration with research teams and solving novel, ambiguous problems
Are excited to shape how AI systems learn from human preferences and reflect a broad range of human values
Care deeply about inclusive tooling and building systems that enhance model safety, reliability, and usefulness
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. A key part of achieving that mission is training models that deeply understand and reflect human preferences — the Human Data team is at the heart of that effort.\n\nThe Human Data engineering team creates the systems that enable scalable, high-quality human feedback. These systems are essential to how OpenAI trains and improves its most advanced models. Engineers on this team collaborate closely with world-class researchers to bring alignment techniques to life — from experimental ideas to production-ready feedback loops.\n\n\n\nABOUT THE ROLE\n\nWe’re looking for software engineers to join the Human Data team and build the platforms, prototypes, tools, and infrastructure that power how our AI models are trained, aligned, and evaluated. You’ll partner with researchers and cross-functional teams to bring alignment ideas to life, influence future model training, and shape how models interact with the real world.\n\nWe’re looking for people who are excited by technical ownership, enjoy working across the stack, and are eager to solve ambiguous problems in a high-impact, fast-paced environment.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and maintain robust full-stack systems for feedback collection, data labeling, and evaluation pipelines, while maintaining high levels of security.\n\n - Translate experimental alignment research into scalable production infrastructure, including inference and model training stacks.\n\n - Design and iterate on user-facing tools and backend services to support high-quality data workflows\n\n - Partner with researchers, engineers, and program leads to shape feedback loops and model interaction paradigms\n\n - Drive infrastructure improvements that enable faster iteration and scaling across OpenAI’s frontier models, from internal research tooling all the way to production ChatGPT.\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong software engineering fundamentals and experience building production systems at scale\n\n - Enjoy full-stack development with end-to-end ownership — from backend pipelines to user interfaces\n\n - Are motivated by high-impact collaboration with research teams and solving novel, ambiguous problems\n\n - Are excited to shape how AI systems learn from human preferences and reflect a broad range of human values\n\n - Care deeply about inclusive tooling and building systems that enhance model safety, reliability, and usefulness\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $385K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$295K - $385K","compensationTiers":[{"id":"0d97b9f7-b0b7-414c-98ea-f409c71e95eb","tierSummary":"$295K – $385K • Offers Equity","title":"US","additionalInformation":null,"components":[{"id":"a2855b93-b64a-4e56-8e4d-598eb60eea26","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b3ec0d76-29fd-496e-ac13-7962469a0c76","summary":"$295K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":385000}]},{"id":"e3210aa0-55de-4058-92fa-bf0c2d07fb62","tierSummary":"£178K – £245K • Offers Equity","title":"London","additionalInformation":null,"components":[{"id":"039daf95-50b9-4a0e-a35e-094546722c09","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null},{"id":"00fabc9b-22f1-48e9-ac2a-1744fc3f3c49","summary":"£178K – £245K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":178000,"maxValue":245000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":385000}]}},{"id":"be7b1bf5-37ab-40f7-9ec1-e9732244f12a","title":"Applied AI Engineer, Cyber, Government","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-01T21:15:47.771+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/be7b1bf5-37ab-40f7-9ec1-e9732244f12a","applyUrl":"https://jobs.ashbyhq.com/openai/be7b1bf5-37ab-40f7-9ec1-e9732244f12a/application","descriptionHtml":"About the team
The mission of the Applied AI Engineering team is to enable the secure and impactful implementation of GenAI solutions. We serve as technical thought partners and trusted advisors to our clients, ideating high-value use cases and providing the hands-on guidance necessary to drive projects into production.
In this role within the Government team, you will empower agencies to evolve their operations through automated content synthesis, advanced search capabilities, and bespoke applications leveraging our latest foundational technologies and models.
About the Role
We are looking for a hands-on Applied AI Engineer with deep cybersecurity experience and a product mindset to help government and national security customers apply frontier AI to critical cyber missions. You will bring practical expertise in areas such as red teaming, vulnerability research, reverse engineering, threat hunting, and similar fields , ideally developed through work with the defense and intelligence sector. Working directly with cyber operators, security researchers, and engineering teams, you’ll identify high-value applications, write code, build and evaluate AI-powered tools and agentic workflows, and move solutions from prototype into secure operational use. You’ll design architectures using OpenAI models, APIs, and existing security tooling, grounded in customers’ mission requirements and operational constraints. You will collaborate closely with Sales, Solutions Engineering, Applied Research, Product, and Security teams to deliver measurable improvements in cyber capabilities and translate customer experience into better models and products.
This role requires frequent on-site engagement at customer and partner facilities across the DMV area, including classified environments.
In this role, you will:
Work on-site with our clients in the DMV area
Own hands-on implementation for government cyber use cases, working alongside account-aligned technical owners, customer engineers, cyber operators, and security practitioners.
Lead technical discovery to identify high-value AI applications across authorized red teaming, adversary emulation, vulnerability research, reverse engineering, threat hunting, detection engineering, incident response, malware analysis, and similar domains.
Build secure cyber prototypes, agentic workflows, and reference architectures using OpenAI models, supported APIs, Codex, and integrations with customers’ security tools and infrastructure.
Design and run evaluations that measure technical correctness, security impact, reliability, and operator effectiveness, and use the results to guide implementation and deployment decisions.
Partner with government security leaders, mission teams, account owners, integrators, and OpenAI Security and Product teams to establish success criteria, deliver measurable outcomes, and complete clear operational handoffs.
Contribute reusable code, examples, and technical guidance to our open-source developer and enterprise resources.
Scale the Applied AI Engineering function by sharing knowledge, codifying best practices, and publishing notebooks and implementation patterns to internal and external repositories.
Translate customer deployments, operational insights, and evaluation results into actionable feedback for Product, Engineering, and Research teams.
You’ll thrive in this role if you:
Hold an active TS/SCI clearance and a current, active full-scope polygraph.
Bring 7+ years of hands-on technical experience in cybersecurity, cyber operations, or security-focused software engineering, including work directly with government customers or national security mission teams.
Have practical experience across offensive and defensive cybersecurity, with depth in areas such as red teaming, adversary emulation, vulnerability research, reverse engineering, threat hunting, or detection engineering. Experience supporting NSA or comparable national security cyber missions is strongly preferred.
Have personally written code, integrated security tools, and built, tested, and deployed cyber capabilities or security automation with measurable technical and mission outcomes.
Understand secure network and cloud architecture, identity and least privilege, restricted operating environments, application-security toolchains, authorization boundaries, and human-approved remediation.
Have hands-on programming experience with languages such as Python, JavaScript/TypeScript, or Go, and can integrate APIs, agents, command-line tools, and security platforms into reliable workflows. Relevant toolchains may include GitHub, CodeQL, Snyk, Semgrep, SARIF, Jira, and CI/CD systems.
Communicate clearly with cyber practitioners, engineers, senior leaders, and nontechnical stakeholders, translating complex technical findings into decisions and next steps.
Own problems end to end and learn unfamiliar tools, systems, or mission requirements as needed to deliver.
Approach collaboration with humility, share knowledge generously, and help colleagues and customers succeed.
Drive multiple concurrent projects with urgency, sound judgment, and clear prioritization while maintaining a high standard of technical execution.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe mission of the Applied AI Engineering team is to enable the secure and impactful implementation of GenAI solutions. We serve as technical thought partners and trusted advisors to our clients, ideating high-value use cases and providing the hands-on guidance necessary to drive projects into production.\n\n\n\nIn this role within the Government team, you will empower agencies to evolve their operations through automated content synthesis, advanced search capabilities, and bespoke applications leveraging our latest foundational technologies and models.\n\n\n\nAbout the Role\n\nWe are looking for a hands-on Applied AI Engineer with deep cybersecurity experience and a product mindset to help government and national security customers apply frontier AI to critical cyber missions. You will bring practical expertise in areas such as red teaming, vulnerability research, reverse engineering, threat hunting, and similar fields , ideally developed through work with the defense and intelligence sector. Working directly with cyber operators, security researchers, and engineering teams, you’ll identify high-value applications, write code, build and evaluate AI-powered tools and agentic workflows, and move solutions from prototype into secure operational use. You’ll design architectures using OpenAI models, APIs, and existing security tooling, grounded in customers’ mission requirements and operational constraints. You will collaborate closely with Sales, Solutions Engineering, Applied Research, Product, and Security teams to deliver measurable improvements in cyber capabilities and translate customer experience into better models and products.\n\n\n\nThis role requires frequent on-site engagement at customer and partner facilities across the DMV area, including classified environments.\n\n\n\nIn this role, you will:\n\n - Work on-site with our clients in the DMV area\n\n - Own hands-on implementation for government cyber use cases, working alongside account-aligned technical owners, customer engineers, cyber operators, and security practitioners.\n\n - Lead technical discovery to identify high-value AI applications across authorized red teaming, adversary emulation, vulnerability research, reverse engineering, threat hunting, detection engineering, incident response, malware analysis, and similar domains.\n\n - Build secure cyber prototypes, agentic workflows, and reference architectures using OpenAI models, supported APIs, Codex, and integrations with customers’ security tools and infrastructure.\n\n - Design and run evaluations that measure technical correctness, security impact, reliability, and operator effectiveness, and use the results to guide implementation and deployment decisions.\n\n - Partner with government security leaders, mission teams, account owners, integrators, and OpenAI Security and Product teams to establish success criteria, deliver measurable outcomes, and complete clear operational handoffs.\n\n - Contribute reusable code, examples, and technical guidance to our open-source developer and enterprise resources.\n\n - Scale the Applied AI Engineering function by sharing knowledge, codifying best practices, and publishing notebooks and implementation patterns to internal and external repositories.\n\n - Translate customer deployments, operational insights, and evaluation results into actionable feedback for Product, Engineering, and Research teams.\n\n\n\nYou’ll thrive in this role if you:\n\n - Hold an active TS/SCI clearance and a current, active full-scope polygraph.\n\n - Bring 7+ years of hands-on technical experience in cybersecurity, cyber operations, or security-focused software engineering, including work directly with government customers or national security mission teams.\n\n - Have practical experience across offensive and defensive cybersecurity, with depth in areas such as red teaming, adversary emulation, vulnerability research, reverse engineering, threat hunting, or detection engineering. Experience supporting NSA or comparable national security cyber missions is strongly preferred.\n\n - Have personally written code, integrated security tools, and built, tested, and deployed cyber capabilities or security automation with measurable technical and mission outcomes.\n\n - Understand secure network and cloud architecture, identity and least privilege, restricted operating environments, application-security toolchains, authorization boundaries, and human-approved remediation.\n\n - Have hands-on programming experience with languages such as Python, JavaScript/TypeScript, or Go, and can integrate APIs, agents, command-line tools, and security platforms into reliable workflows. Relevant toolchains may include GitHub, CodeQL, Snyk, Semgrep, SARIF, Jira, and CI/CD systems.\n\n - Communicate clearly with cyber practitioners, engineers, senior leaders, and nontechnical stakeholders, translating complex technical findings into decisions and next steps.\n\n - Own problems end to end and learn unfamiliar tools, systems, or mission requirements as needed to deliver.\n\n - Approach collaboration with humility, share knowledge generously, and help colleagues and customers succeed.\n\n - Drive multiple concurrent projects with urgency, sound judgment, and clear prioritization while maintaining a high standard of technical execution.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$211K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$211K - $335K","compensationTiers":[{"id":"96b5905d-5578-4dae-ad21-5ae70d85f4de","tierSummary":"$211K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7f008070-9acb-4951-a3b1-e49e1b0cd8cf","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2db463e7-333c-4cd7-94fe-0becdfad1151","summary":"$211K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":211000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":211000,"maxValue":335000}]}},{"id":"f58cb1eb-9642-4a4d-a14d-d7a57d583a11","title":"Software Engineer, GPU Infrastructure - HPC","department":"Scaling","team":"Fleet Clusters","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-02-05T19:14:42.993+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f58cb1eb-9642-4a4d-a14d-d7a57d583a11","applyUrl":"https://jobs.ashbyhq.com/openai/f58cb1eb-9642-4a4d-a14d-d7a57d583a11/application","descriptionHtml":"About the team
The Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth.
About the role
As a software engineer on the Fleet High Performance Computing (HPC) team, you will be responsible for the reliability and uptime of all of OpenAI’s compute fleet. Minimizing hardware failure is key to research training progress and stable services, as even a single hardware hiccup can cause significant disruptions. With increasingly large supercomputers, the stakes continue to rise.
Being at the forefront of technology means that we are often the pioneers in troubleshooting these state-of-the-art systems at scale. This is a unique opportunity to work with cutting-edge technologies and devise innovative solutions to maintain the health and efficiency of our supercomputing infrastructure.
Our team empowers strong engineers with a high degree of autonomy and ownership, as well as ability to effect change. This role will require a keen focus on system-level comprehensive investigations and the development of automated solutions. We want people who go deep on problems, investigate as thoroughly as possible, and build automation for detection and remediation at scale.
In this role, you will:
Build and maintain automation systems for provisioning and managing server fleets.
Develop tools to monitor server health, performance, and lifecycle events.
Collaborate with clusters, networking, and infrastructure teams.
Partner with external operators to ensure a high level of quality.
Identify and fix performance bottlenecks and inefficiencies.
Continuously improve automation to reduce manual work.
You might thrive in this role if you have:
Experience managing large-scale server environments.
A balance of strengths in building and operationalizing.
Proficiency in Python, Go, or similar languages.
Strong Linux, networking, and server hardware knowledge.
Comfort digging into noisy data with SQL, PromQL, and Pandas or any other tool.
Prior hardware expertise is not required for this role.
Bonus Skills:
Experience with low level details of hardware components, protocols, and associated Linux tooling (e.g., PCIe, Infiniband, networking, power management, kernel perf tuning)
Knowledge of hardware management protocols (e.g., IPMI, Redfish).
High-performance computing (HPC) or distributed systems experience.
Prior experience developing, managing, or designing hardware.
Familiarity with monitoring tools (e.g., Prometheus, Grafana).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Fleet team at OpenAI supports the computing environment that powers our cutting-edge research and product development. We oversee large-scale systems that span data centers, GPUs, networking, and more, ensuring high availability, performance, and efficiency. Our work enables OpenAI’s models to operate seamlessly at scale, supporting both internal research and external products like ChatGPT. We prioritize safety, reliability, and responsible AI deployment over unchecked growth.\n\n\n\nAbout the role\n\nAs a software engineer on the Fleet High Performance Computing (HPC) team, you will be responsible for the reliability and uptime of all of OpenAI’s compute fleet. Minimizing hardware failure is key to research training progress and stable services, as even a single hardware hiccup can cause significant disruptions. With increasingly large supercomputers, the stakes continue to rise.\n\n\n\nBeing at the forefront of technology means that we are often the pioneers in troubleshooting these state-of-the-art systems at scale. This is a unique opportunity to work with cutting-edge technologies and devise innovative solutions to maintain the health and efficiency of our supercomputing infrastructure.\n\n\n\nOur team empowers strong engineers with a high degree of autonomy and ownership, as well as ability to effect change. This role will require a keen focus on system-level comprehensive investigations and the development of automated solutions. We want people who go deep on problems, investigate as thoroughly as possible, and build automation for detection and remediation at scale.\n\n\n\nIn this role, you will:\n\n - Build and maintain automation systems for provisioning and managing server fleets.\n\n - Develop tools to monitor server health, performance, and lifecycle events.\n\n - Collaborate with clusters, networking, and infrastructure teams.\n\n - Partner with external operators to ensure a high level of quality.\n\n - Identify and fix performance bottlenecks and inefficiencies.\n\n - Continuously improve automation to reduce manual work.\n\n\n\nYou might thrive in this role if you have:\n\n - Experience managing large-scale server environments.\n\n - A balance of strengths in building and operationalizing.\n\n - Proficiency in Python, Go, or similar languages.\n\n - Strong Linux, networking, and server hardware knowledge.\n\n - Comfort digging into noisy data with SQL, PromQL, and Pandas or any other tool.\n\n\n\nPrior hardware expertise is not required for this role.\n\n\n\nBonus Skills:\n\n - Experience with low level details of hardware components, protocols, and associated Linux tooling (e.g., PCIe, Infiniband, networking, power management, kernel perf tuning)\n\n - Knowledge of hardware management protocols (e.g., IPMI, Redfish).\n\n - High-performance computing (HPC) or distributed systems experience.\n\n - Prior experience developing, managing, or designing hardware.\n\n - Familiarity with monitoring tools (e.g., Prometheus, Grafana).\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $490K","compensationTiers":[{"id":"9f002589-3115-4765-bd56-d25cb5f036c8","tierSummary":"$230K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c68e5955-c8d3-4753-b920-88ec96e9d134","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"06f1a17a-48b0-41dc-a44e-6813a44998bd","summary":"$230K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}},{"id":"551b0d0d-46c2-42fb-bb05-46e2fba8d4db","title":"Software Engineer, Identity Infrastructure ","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-10-22T16:41:00.891+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/551b0d0d-46c2-42fb-bb05-46e2fba8d4db","applyUrl":"https://jobs.ashbyhq.com/openai/551b0d0d-46c2-42fb-bb05-46e2fba8d4db/application","descriptionHtml":"About the Team
The Identity Infrastructure Engineering team builds the identity and access systems that OpenAI’s researchers, engineers, and internal teams rely on to protect critical systems and data.
We partner with Research, Applied Engineering, Infrastructure, IT, and Security to make secure access practical across cloud and internal environments.
About the Role
We’re looking for a hands-on software engineer to design and build high-scale, high-throughput secure access proxies and the distributed systems behind them. These are tier-zero services: researchers, engineers, and agents depend on them to reach critical infrastructure safely and reliably.
You’ll work at the intersection of networking, distributed systems, and infrastructure security, building the serving paths and control-plane integrations that connect identities to resources. Teleport is a core part of the current platform; the role also includes credential brokers, policy enforcement, and developer-facing integrations.
You’ll own the services you build from design and implementation through production. That means understanding human, agent, and workload traffic, improving throughput and tail latency, making authorization decisions auditable, and designing for safe multi-region rollout and recovery. We’re looking for someone who can turn a demanding security requirement into software that works well at scale and is straightforward for other engineers to use.
In this role, you will:
Design and implement secure access proxies, gateways, and credential brokers that provide narrowly scoped, auditable access to infrastructure and internal services while reducing standing privileges..
Integrate identity and access policy across clients, proxies, and target systems so approved permissions take effect promptly and access expires or is revoked when required. Ensure correct behavior when policy is stale or sessions remain active.
Build observability that explains the end-to-end access path: latency, errors, saturation, authorization decisions, and identity attribution, without leaking credentials.
Engineer safe multi-region rollouts, canaries, rollback, failover, and recovery. Validate changes with realistic test environments, load tests, and failure testing.
Keep core access services reliable, performant, and maintainable. Own production support, maintenance, upgrades, and incident recovery; ship durable fixes that reduce recurring failures, alert noise, and manual work.
Make secure access easy to adopt through reusable APIs, client tooling, diagnostics, and self-service workflows. Lead migrations that preserve critical workflows, with tested rollback and recovery paths and clear ownership across Infrastructure, Security, and SRE.
You might thrive in this role if you:
Have built and operated production backend, proxy, networking, or infrastructure services with demanding scale or availability requirements.
Have practical networking depth and can reason about HTTP, TCP, TLS, DNS, routing, and load balancing across real request paths.
Can explain how you handled performance bottlenecks, partial failures, multi-region deployment, or a difficult production change in a system you personally built.
Understand authentication, authorization, least privilege, trust boundaries, credential handling, and the consequences of an access-control failure.
Have strong software engineering fundamentals and experience with Go, Rust, Python, or similar languages.
Use tests, profiling, telemetry, and reproducible experiments to debug across system boundaries and verify correctness, performance, and recovery.
Make practical scope decisions, communicate tradeoffs clearly, and follow through from code to production. Teleport or comparable access-platform experience is helpful; strong engineering and production ownership matter more than knowing every tool.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Identity Infrastructure Engineering team builds the identity and access systems that OpenAI’s researchers, engineers, and internal teams rely on to protect critical systems and data.\n\nWe partner with Research, Applied Engineering, Infrastructure, IT, and Security to make secure access practical across cloud and internal environments.\n\nAbout the Role\n\nWe’re looking for a hands-on software engineer to design and build high-scale, high-throughput secure access proxies and the distributed systems behind them. These are tier-zero services: researchers, engineers, and agents depend on them to reach critical infrastructure safely and reliably.\n\nYou’ll work at the intersection of networking, distributed systems, and infrastructure security, building the serving paths and control-plane integrations that connect identities to resources. Teleport is a core part of the current platform; the role also includes credential brokers, policy enforcement, and developer-facing integrations.\n\nYou’ll own the services you build from design and implementation through production. That means understanding human, agent, and workload traffic, improving throughput and tail latency, making authorization decisions auditable, and designing for safe multi-region rollout and recovery. We’re looking for someone who can turn a demanding security requirement into software that works well at scale and is straightforward for other engineers to use.\n\nIn this role, you will:\n\n - Design and implement secure access proxies, gateways, and credential brokers that provide narrowly scoped, auditable access to infrastructure and internal services while reducing standing privileges..\n\n - Integrate identity and access policy across clients, proxies, and target systems so approved permissions take effect promptly and access expires or is revoked when required. Ensure correct behavior when policy is stale or sessions remain active.\n\n - Build observability that explains the end-to-end access path: latency, errors, saturation, authorization decisions, and identity attribution, without leaking credentials.\n\n - Engineer safe multi-region rollouts, canaries, rollback, failover, and recovery. Validate changes with realistic test environments, load tests, and failure testing.\n\n - Keep core access services reliable, performant, and maintainable. Own production support, maintenance, upgrades, and incident recovery; ship durable fixes that reduce recurring failures, alert noise, and manual work.\n\n - Make secure access easy to adopt through reusable APIs, client tooling, diagnostics, and self-service workflows. Lead migrations that preserve critical workflows, with tested rollback and recovery paths and clear ownership across Infrastructure, Security, and SRE.\n\nYou might thrive in this role if you: \n\n - Have built and operated production backend, proxy, networking, or infrastructure services with demanding scale or availability requirements.\n\n - Have practical networking depth and can reason about HTTP, TCP, TLS, DNS, routing, and load balancing across real request paths.\n\n - Can explain how you handled performance bottlenecks, partial failures, multi-region deployment, or a difficult production change in a system you personally built.\n\n - Understand authentication, authorization, least privilege, trust boundaries, credential handling, and the consequences of an access-control failure.\n\n - Have strong software engineering fundamentals and experience with Go, Rust, Python, or similar languages.\n\n - Use tests, profiling, telemetry, and reproducible experiments to debug across system boundaries and verify correctness, performance, and recovery.\n\n - Make practical scope decisions, communicate tradeoffs clearly, and follow through from code to production. Teleport or comparable access-platform experience is helpful; strong engineering and production ownership matter more than knowing every tool.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $325K","compensationTiers":[{"id":"322ac606-7412-4969-a153-1d3415fe0ee1","tierSummary":"$230K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d6d093df-7e73-4bd0-b0d6-9e233f3e08b6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2a62869c-2afa-4040-b97c-fdebcee2f3ec","summary":"$230K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":325000}]}},{"id":"1a979fd4-1bce-484e-a416-aed2810677a6","title":"AI Support Engineer - San Francisco","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-24T01:27:53.966+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1a979fd4-1bce-484e-a416-aed2810677a6","applyUrl":"https://jobs.ashbyhq.com/openai/1a979fd4-1bce-484e-a416-aed2810677a6/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\n\n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\n\n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\n\n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$180K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$180K - $260K","compensationTiers":[{"id":"d9783c17-faf6-4b98-ac99-2f4737b7c43d","tierSummary":"$180K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"72a5112e-f233-420a-9c72-97a26c95ef62","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"0a7613ae-dc30-401b-b25f-8270a14c5071","summary":"$180K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000}]}},{"id":"cb9280db-df39-4c88-b411-5fdf149a6e52","title":"Product Manufacturing Engineer","department":"Scaling","team":"Scaling","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-02-19T23:46:48.031+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cb9280db-df39-4c88-b411-5fdf149a6e52","applyUrl":"https://jobs.ashbyhq.com/openai/cb9280db-df39-4c88-b411-5fdf149a6e52/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
We’re looking for a product manufacturing engineer, who will be responsible for driving technical initiatives related to manufacturing to ensure product success from concept to launch and through mass production with a specific focus on PCB and PCBa manufacturing and process. You’ll have the opportunity to work with a wide range of stakeholders, from design engineering and operations teams,TPMs, external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
In this role, you’ll be responsible for driving manufacturing and quality initiatives to ensure product success from concept to launch
Lead the product design and the manufacturing process for next-gen AI hardware system development, you will have the opportunity to work with a wide range of stakeholders, from design engineering and operations teams, TPMs and external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards.
Lead the team to establish NPI product manufacturing process, systems and quality controls, defining clear milestones and deliverables, drive internal process improvements across multiple terms and functions
Provide hands-on product manufacturing analysis during design, development, testing, prototypes and production phases.
Research automation techniques and develop new tests and systems for efficiency.
Own L6 up to potentially L10 product manufacturing development of the hardware product. This includes the PCB, PCBA, cabling and connectorization & L10 assembly spanning internal and external development work through successful deployment into the infrastructure and support of production workloads at scale
Develop and manage overall product manufacturing requirements, scope, schedules, and deliverables with engineering teams, TPMs, suppliers, partners and key stakeholders
Communicate effectively with cross-functional teams to ensure successful execution of programs
Utilize problem-solving skills to resolve issues and overcome obstacles, perform risk assessment, risk mitigation and change management on projects.
Manage multiple projects simultaneously
Monitor project progress and ensure deadlines and standards are met
You might thrive in this role if you:
Have an impressive track record of leading complex projects from concept to production launch and have the ability to work with cross-functional teams to ensure successful execution of programs
Are a creative, detail-oriented, and self-motivated individual looking for an exciting opportunity in the tech industry, this could be the perfect role for you
Stay up to date on industry trends and manufacturing technologies for PCB & PCBa
Like being a close partner with cross-functional teams to understand key design changes requiring validation to accurately integrate engineering validation needs into the overall system build
Have experience driving development timelines for new platform introduction and managing internal review processes
Have significant experience driving creativity, quality, and schedule at multinational JDM/CMs & suppliers
Are deeply familiar with PCB material selection, PCBA, BOM component selection, assembly and rework processes, with all relevant equipment
Know the nightmare that is testing ultra-high speed signals
Are excited by capturing, analyzing, and presenting manufacturing test data
Are keen on corrective actions
Are comfortable with ambiguity and rapidly changing conditions.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nWe’re looking for a product manufacturing engineer, who will be responsible for driving technical initiatives related to manufacturing to ensure product success from concept to launch and through mass production with a specific focus on PCB and PCBa manufacturing and process. You’ll have the opportunity to work with a wide range of stakeholders, from design engineering and operations teams,TPMs, external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - In this role, you’ll be responsible for driving manufacturing and quality initiatives to ensure product success from concept to launch\n\n - Lead the product design and the manufacturing process for next-gen AI hardware system development, you will have the opportunity to work with a wide range of stakeholders, from design engineering and operations teams, TPMs and external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards.\n\n - Lead the team to establish NPI product manufacturing process, systems and quality controls, defining clear milestones and deliverables, drive internal process improvements across multiple terms and functions\n\n - Provide hands-on product manufacturing analysis during design, development, testing, prototypes and production phases.\n\n - Research automation techniques and develop new tests and systems for efficiency.\n\n - Own L6 up to potentially L10 product manufacturing development of the hardware product. This includes the PCB, PCBA, cabling and connectorization & L10 assembly spanning internal and external development work through successful deployment into the infrastructure and support of production workloads at scale\n\n - Develop and manage overall product manufacturing requirements, scope, schedules, and deliverables with engineering teams, TPMs, suppliers, partners and key stakeholders\n\n - Communicate effectively with cross-functional teams to ensure successful execution of programs\n\n - Utilize problem-solving skills to resolve issues and overcome obstacles, perform risk assessment, risk mitigation and change management on projects.\n\n - Manage multiple projects simultaneously\n\n - Monitor project progress and ensure deadlines and standards are met\n\nYou might thrive in this role if you:\n\n - Have an impressive track record of leading complex projects from concept to production launch and have the ability to work with cross-functional teams to ensure successful execution of programs\n\n - Are a creative, detail-oriented, and self-motivated individual looking for an exciting opportunity in the tech industry, this could be the perfect role for you\n\n - Stay up to date on industry trends and manufacturing technologies for PCB & PCBa\n\n - Like being a close partner with cross-functional teams to understand key design changes requiring validation to accurately integrate engineering validation needs into the overall system build\n\n - Have experience driving development timelines for new platform introduction and managing internal review processes\n\n - Have significant experience driving creativity, quality, and schedule at multinational JDM/CMs & suppliers\n\n - Are deeply familiar with PCB material selection, PCBA, BOM component selection, assembly and rework processes, with all relevant equipment\n\n - Know the nightmare that is testing ultra-high speed signals\n\n - Are excited by capturing, analyzing, and presenting manufacturing test data\n\n - Are keen on corrective actions\n\n - Are comfortable with ambiguity and rapidly changing conditions.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c44268f1-717b-4da3-9943-2557f7d739f0","title":"Researcher, Interpretability","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-06-15T20:14:27.535+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c44268f1-717b-4da3-9943-2557f7d739f0","applyUrl":"https://jobs.ashbyhq.com/openai/c44268f1-717b-4da3-9943-2557f7d739f0/application","descriptionHtml":"The Interpretability team studies internal representations of deep learning models. We are interested in using representations to understand model behavior, and in engineering models to have more understandable representations. We are particularly interested in applying our understanding to ensure the safety of powerful AI systems. Our working style is collaborative and curiosity-driven.
OpenAI is seeking a researcher passionate about understanding deep networks, with a strong background in engineering, quantitative reasoning, and the research process. You will develop and carry out a research plan in mechanistic interpretability, in close collaboration with a highly motivated team. You will play a critical role in helping OpenAI ensure future models remain safe even as they grow in capability. This will make a significant impact on our goal of building and deploying safe AGI.
In this role, you will:
Develop and publish research on techniques for understanding representations of deep networks.
Engineer infrastructure for studying model internals at scale.
Collaborate across teams to work on projects that OpenAI is uniquely suited to pursue.
Guide research directions toward demonstrable usefulness and/or long-term scalability.
You might thrive in this role if you:
Are excited about OpenAI’s mission of ensuring AGI benefits all of humanity, and are aligned with OpenAI’s charter.
Show enthusiasm for long-term AI safety, and have thought deeply about technical paths to safe AGI.
Bring experience in the field of AI safety, mechanistic interpretability, or spiritually related disciplines.
Hold a Ph.D. or have research experience in computer science, machine learning, or a related field.
Thrive in environments involving large-scale AI systems, and are excited to make use of OpenAI’s unique resources in this area.
Possess 2+ years of research engineering experience and proficiency in Python or similar languages.
Are deeply curious.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Interpretability team studies internal representations of deep learning models. We are interested in using representations to understand model behavior, and in engineering models to have more understandable representations. We are particularly interested in applying our understanding to ensure the safety of powerful AI systems. Our working style is collaborative and curiosity-driven.\n\n\nABOUT THE ROLE\n\nOpenAI is seeking a researcher passionate about understanding deep networks, with a strong background in engineering, quantitative reasoning, and the research process. You will develop and carry out a research plan in mechanistic interpretability, in close collaboration with a highly motivated team. You will play a critical role in helping OpenAI ensure future models remain safe even as they grow in capability. This will make a significant impact on our goal of building and deploying safe AGI.\n\nIn this role, you will:\n\n - Develop and publish research on techniques for understanding representations of deep networks.\n\n - Engineer infrastructure for studying model internals at scale.\n\n - Collaborate across teams to work on projects that OpenAI is uniquely suited to pursue.\n\n - Guide research directions toward demonstrable usefulness and/or long-term scalability.\n\nYou might thrive in this role if you:\n\n - Are excited about OpenAI’s mission https://openai.com/about/ of ensuring AGI benefits all of humanity, and are aligned with OpenAI’s charter https://openai.com/charter/.\n\n - Show enthusiasm for long-term AI safety, and have thought deeply about technical paths to safe AGI.\n\n - Bring experience in the field of AI safety, mechanistic interpretability, or spiritually related disciplines.\n\n - Hold a Ph.D. or have research experience in computer science, machine learning, or a related field.\n\n - Thrive in environments involving large-scale AI systems, and are excited to make use of OpenAI’s unique resources in this area.\n\n - Possess 2+ years of research engineering experience and proficiency in Python or similar languages.\n\n - Are deeply curious.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"9747412d-a23d-48ba-bddd-ad1247c360f5","title":"Strategy & Operations, Support","department":"User Operations","team":"Support Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T21:03:30.724+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9747412d-a23d-48ba-bddd-ad1247c360f5","applyUrl":"https://jobs.ashbyhq.com/openai/9747412d-a23d-48ba-bddd-ad1247c360f5/application","descriptionHtml":"About the Team
The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We are seeking a dynamic support strategy operator to drive strategic and operational initiatives across OpenAI’s customer support/user operations landscape. In this role, you will work closely with leaders in User Operations and across the company to help scale, mature, and optimize our support operations. Your work will span a range of strategic initiatives aimed at enhancing the customer experience and driving operational excellence, ensuring that our support organization can sustainably scale with the business's growth.
You’ll be responsible for deeply understanding our organization and priorities – where we’re at, where we’re going – and will work relentlessly towards planning and executing on our vision to provide best-in-class support. This role is not “creating and executing playbooks”. AI has and will continue to fundamentally change the customer experience and the way we build tools and organizations; this role requires a proactive, strategic planner and executor that can think ten steps ahead, defining the future of customer support at OpenAI and in the world.
In this role, you will:
Drive the ideation and operationalization of new support systems, processes, and programs.
Collaborate with leaders to identify, evaluate, and prioritize new strategic and operational initiatives, ensuring alignment with company goals and unique organizational objectives
Work with product, engineering, and data teams to uncover and address key operational challenges and growth/scaling opportunities within the support organization, such as automation, process optimization, and enhanced self-service options.
Deep dive into the critical drivers of our support operations and identifying opportunities for optimization and innovation.
Partner with other members of the go-to-market organization, product, and partnerships to launch new initiatives – helping think through strategic impacts, executing on operational components, and driving change management.
You might thrive in this role if you:
Have 8+ years of experience in operations, strategy, and consulting, with at least 5 years of experience building and leading customer-facing operations. You have a history of high impact work in a technical environment.
Are non-traditional – this role will require leveraging technology and concepts that are not yet established in the world (some of which you will produce yourself).
Are comfortable operating at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors.
Have extensive experience in taking end-to-end ownership of large, ambiguous problems, and breaking them down into clear, actionable plans.
Have direct experience engaging with executives and senior leaders to influence and drive strategic decisions.
Are highly analytical, with strong skills in data modeling and operational forecasting to drive insights and decision-making.
Possess excellent communication and collaboration skills and are skilled in influencing stakeholders across all levels of the organization.
Thrive in chaos, and relentlessly drive program structure to enable the team.
Have a passion for technology, AI, and customer service, and are enthusiastic about the transformative impact of AI on business and society.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\n\n\nAbout the Role\n\nWe are seeking a dynamic support strategy operator to drive strategic and operational initiatives across OpenAI’s customer support/user operations landscape. In this role, you will work closely with leaders in User Operations and across the company to help scale, mature, and optimize our support operations. Your work will span a range of strategic initiatives aimed at enhancing the customer experience and driving operational excellence, ensuring that our support organization can sustainably scale with the business's growth.\n\nYou’ll be responsible for deeply understanding our organization and priorities – where we’re at, where we’re going – and will work relentlessly towards planning and executing on our vision to provide best-in-class support. This role is not “creating and executing playbooks”. AI has and will continue to fundamentally change the customer experience and the way we build tools and organizations; this role requires a proactive, strategic planner and executor that can think ten steps ahead, defining the future of customer support at OpenAI and in the world. \n\n \n\nIn this role, you will:\n\n - Drive the ideation and operationalization of new support systems, processes, and programs. \n\n - Collaborate with leaders to identify, evaluate, and prioritize new strategic and operational initiatives, ensuring alignment with company goals and unique organizational objectives\n\n - Work with product, engineering, and data teams to uncover and address key operational challenges and growth/scaling opportunities within the support organization, such as automation, process optimization, and enhanced self-service options.\n\n - Deep dive into the critical drivers of our support operations and identifying opportunities for optimization and innovation.\n\n - Partner with other members of the go-to-market organization, product, and partnerships to launch new initiatives – helping think through strategic impacts, executing on operational components, and driving change management. \n \n \n\nYou might thrive in this role if you:\n\n - Have 8+ years of experience in operations, strategy, and consulting, with at least 5 years of experience building and leading customer-facing operations. You have a history of high impact work in a technical environment.\n\n - Are non-traditional – this role will require leveraging technology and concepts that are not yet established in the world (some of which you will produce yourself).\n\n - Are comfortable operating at all altitudes – discussing strategy and vision with executives, and troubleshooting operations with individual contributors. \n\n - Have extensive experience in taking end-to-end ownership of large, ambiguous problems, and breaking them down into clear, actionable plans. \n\n - Have direct experience engaging with executives and senior leaders to influence and drive strategic decisions. \n\n - Are highly analytical, with strong skills in data modeling and operational forecasting to drive insights and decision-making.\n\n - Possess excellent communication and collaboration skills and are skilled in influencing stakeholders across all levels of the organization.\n\n - Thrive in chaos, and relentlessly drive program structure to enable the team.\n\n - Have a passion for technology, AI, and customer service, and are enthusiastic about the transformative impact of AI on business and society.\n \n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $310K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $310K","compensationTiers":[{"id":"6184d890-51b4-401e-ad89-d8cf85cd7d69","tierSummary":"$216K – $310K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8be7b198-55c2-4bb4-9da7-0f721c0c3a5a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d320e78f-303b-405c-8436-095c51cca07e","summary":"$216K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":310000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":310000}]}},{"id":"e9bea775-7eb6-438a-ab96-27d5f941e69d","title":"Security Engineer, Agent Security","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2025-07-15T21:39:11.641+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e9bea775-7eb6-438a-ab96-27d5f941e69d","applyUrl":"https://jobs.ashbyhq.com/openai/e9bea775-7eb6-438a-ab96-27d5f941e69d/application","descriptionHtml":"About the Team
The team’s mission is to accelerate the secure evolution of agentic AI systems at OpenAI. To achieve this, the team designs, implements, and continuously refines security policies, frameworks, and controls that defend OpenAI’s most critical assets—including the user and customer data embedded within them—against the unique risks introduced by agentic AI.
About the Role
As a Security Engineer on the Agent Security Team, you will be at the forefront of securing OpenAI’s cutting-edge agentic AI systems. Your role will involve designing and implementing robust security frameworks, policies, and controls to safeguard OpenAI’s critical assets and ensure the safe deployment of agentic systems. You will develop comprehensive threat models, partner tightly with our Agent Infrastructure group to fortify the platforms that power OpenAI’s most advanced agentic systems, and lead efforts to enhance safety monitoring pipelines at scale.
We are looking for a versatile engineer who thrives in ambiguity and can make meaningful contributions from day one. You should be prepared to ship solutions quickly while maintaining a high standard of quality and security.
We’re looking for people who can drive innovative solutions that will set the industry standard for agent security. You will need to bring your expertise in securing complex systems and designing robust isolation strategies for emerging AI technologies, all while being mindful of usability. You will communicate effectively across various teams and functions, ensuring your solutions are scalable and robust while working collaboratively in an innovative environment. In this fast-paced setting, you will have the opportunity to solve complex security challenges, influence OpenAI’s security strategy, and play a pivotal role in advancing the safe and responsible deployment of agentic AI systems.
You’ll be responsible for:
Architecting security controls for agentic AI – design, implement, and iterate on identity, network, and runtime-level defenses (e.g., sandboxing, policy enforcement) that integrate directly with the Agent Infrastructure stack.
Building production-grade security tooling – ship code that hardens safety monitoring pipelines across agent executions at scale.
Collaborating cross-functionally – work daily with Agent Infrastructure, product, research, safety, and security teams to balance security, performance, and usability.
Influencing strategy & standards – shape the long-term Agent Security roadmap, publish best practices internally and externally, and help define industry standards for securing autonomous AI.
We’re looking for someone with:
Strong software-engineering skills in Python or at least one systems language (Go, Rust, C/C++), plus a track record of shipping and operating secure, high-reliability services.
Deep expertise in modern isolation techniques – experience with container security, kernel-level hardening, and other isolation methods.
Hands-on network security experience – implementing identity-based controls, policy enforcement, and secure large-scale telemetry pipelines.
Clear, concise communication that bridges engineering, research, and leadership audiences; comfort influencing roadmaps and driving consensus.
Bias for action & ownership – you thrive in ambiguity, move quickly without sacrificing rigor, and elevate the security bar company-wide from day one.
Cloud security depth on at least one major provider (Azure, AWS, GCP), including identity federation, workload IAM, and infrastructure-as-code best practices.
Familiarity with AI/ML security challenges – experience addressing risks associated with advanced AI systems (nice-to-have but valuable).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe team’s mission is to accelerate the secure evolution of agentic AI systems at OpenAI. To achieve this, the team designs, implements, and continuously refines security policies, frameworks, and controls that defend OpenAI’s most critical assets—including the user and customer data embedded within them—against the unique risks introduced by agentic AI.\n\n\n\nAbout the Role\nAs a Security Engineer on the Agent Security Team, you will be at the forefront of securing OpenAI’s cutting-edge agentic AI systems. Your role will involve designing and implementing robust security frameworks, policies, and controls to safeguard OpenAI’s critical assets and ensure the safe deployment of agentic systems. You will develop comprehensive threat models, partner tightly with our Agent Infrastructure group to fortify the platforms that power OpenAI’s most advanced agentic systems, and lead efforts to enhance safety monitoring pipelines at scale.\n\n\n\nWe are looking for a versatile engineer who thrives in ambiguity and can make meaningful contributions from day one. You should be prepared to ship solutions quickly while maintaining a high standard of quality and security.\n\n\n\nWe’re looking for people who can drive innovative solutions that will set the industry standard for agent security. You will need to bring your expertise in securing complex systems and designing robust isolation strategies for emerging AI technologies, all while being mindful of usability. You will communicate effectively across various teams and functions, ensuring your solutions are scalable and robust while working collaboratively in an innovative environment. In this fast-paced setting, you will have the opportunity to solve complex security challenges, influence OpenAI’s security strategy, and play a pivotal role in advancing the safe and responsible deployment of agentic AI systems.\n\n\n\nYou’ll be responsible for:\n\n - Architecting security controls for agentic AI – design, implement, and iterate on identity, network, and runtime-level defenses (e.g., sandboxing, policy enforcement) that integrate directly with the Agent Infrastructure stack.\n\n - Building production-grade security tooling – ship code that hardens safety monitoring pipelines across agent executions at scale.\n\n - Collaborating cross-functionally – work daily with Agent Infrastructure, product, research, safety, and security teams to balance security, performance, and usability.\n\n - Influencing strategy & standards – shape the long-term Agent Security roadmap, publish best practices internally and externally, and help define industry standards for securing autonomous AI.\n\n\n\nWe’re looking for someone with:\n\n - Strong software-engineering skills in Python or at least one systems language (Go, Rust, C/C++), plus a track record of shipping and operating secure, high-reliability services.\n\n - Deep expertise in modern isolation techniques – experience with container security, kernel-level hardening, and other isolation methods.\n\n - Hands-on network security experience – implementing identity-based controls, policy enforcement, and secure large-scale telemetry pipelines.\n\n - Clear, concise communication that bridges engineering, research, and leadership audiences; comfort influencing roadmaps and driving consensus.\n\n - Bias for action & ownership – you thrive in ambiguity, move quickly without sacrificing rigor, and elevate the security bar company-wide from day one.\n\n - Cloud security depth on at least one major provider (Azure, AWS, GCP), including identity federation, workload IAM, and infrastructure-as-code best practices.\n\n - Familiarity with AI/ML security challenges – experience addressing risks associated with advanced AI systems (nice-to-have but valuable).\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"ce272a50-5f4b-4728-94d2-ea1e3498c453","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a1bb1cb1-c12f-4f8b-9c2b-98e5bfd667d2","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"59534d3a-80c4-440e-9684-a43d163b2031","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"e602cd50-002d-4ace-bb30-19db0afcf635","title":"Data Center Infrastructure Electrical Engineer","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-04-19T21:31:20.428+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e602cd50-002d-4ace-bb30-19db0afcf635","applyUrl":"https://jobs.ashbyhq.com/openai/e602cd50-002d-4ace-bb30-19db0afcf635/application","descriptionHtml":"About the Team
OpenAI is building the infrastructure foundation for the next generation of AI. The Data Center Engineering team defines the strategy, reference architectures, technical requirements, and delivery standards for the large-scale data centers that support OpenAI research, products, and infrastructure partners.
As a Data Center Infrastructure Electrical Engineer, you will help define, validate, and scale the electrical power systems that support high-density AI compute. You will translate evolving compute requirements into practical facility and rack-power architectures, evaluate new technologies and vendor solutions, and drive technical decisions across design, manufacturing validation, construction, commissioning, deployment, and operations.
This role is best suited for a senior hands-on engineer with deep experience in mission-critical power systems, strong judgment under ambiguity, and the ability to connect facility infrastructure, hardware requirements, controls, telemetry, reliability, and operations.
About the Role
We are seeking a senior electrical infrastructure engineer to lead the development of reliable, scalable, and efficient power architectures for high-density, liquid-cooled AI data centers.
The ideal candidate has strong practical experience with critical electrical systems at data centers or comparable industrial scale, including medium-voltage and low-voltage distribution, utility interfaces, backup power, UPS and battery systems, rack power delivery, grounding, protection, controls, and monitoring systems.
You should be comfortable moving between long-range architecture, detailed engineering review, lab validation, vendor qualification, field deployment, and operational troubleshooting.
Key Responsibilities
Design and optimize electrical topologies and equipment strategies that reduce cost, accelerate schedules, improve efficiency, increase scalability, and maintain high reliability and maintainability.
Review and develop basis-of-design documents, single-line diagrams, equipment specifications, commissioning plans, and power system studies including load flow, short circuit, protection coordination, arc flash, and grid transient compliance.
Lead technical evaluation of equipment vendors, manufacturers, design consultants, commissioning agents, contractors, and test labs. Review submittals, schematics, certifications, quality records, and test reports.
Evaluate AC and DC power distribution options for high-density compute, including rectifier architectures, busway, rack power shelves, power supplies, cable management, redundancy strategies, serviceability, and fault isolation.
Partner with mechanical, cooling, controls, hardware, networking, construction, and operations teams to ensure electrical systems support liquid-cooled GPU rack deployments and reliable facility operation.
Drive FAT, SAT, witness testing, burn-in, reliability testing, interoperability testing, and integrated systems testing for critical infrastructure and rack deployments.
Help guide and operate an R&D program to validate new equipment, rack designs, telemetry, operating envelopes, failure scenarios, and facility-to-hardware interactions.
Define telemetry and controls requirements including metering, waveform capture, breaker and relay status, UPS and battery health, generator status, rack power, CDU status, coolant conditions, alarms, and control states.
Analyze lab data, operational incidents, power quality events, nuisance trips, thermal excursions, controls alarms, and rack-level failures to improve designs, procedures, vendor quality, and reliability models.
Create engineering standards, test procedures, commissioning scripts, operating procedures, decision records, risk registers, and concise executive summaries.
Provide senior technical escalation support during design reviews, construction, manufacturing validation, commissioning, energization, deployment, and operational events.
Raise the technical bar across partner teams in electrical design, safety, testing discipline, documentation quality, reliability, and operational rigors
Qualifications
10+ years of electrical engineering experience in mission-critical facilities such as data centers or comparable critical infrastructure.
Bachelor’s degree in electrical engineering, power systems, or a related discipline.
Strong hands-on experience with MV/LV distribution, transformers, switchgear, switchboards, generators, UPS systems, batteries, PDUs, RPPs, busway, PSUs, grounding, bonding, and protection systems.
Experience producing and reviewing electrical designs, studies, equipment specifications, commissioning plans, test procedures, and acceptance criteria.
Experience leading FWTs, FATs, SATs, integrated systems testing, failure-mode testing, and root-cause investigations.
Strong understanding of codes, standards, utility coordination, safety requirements, and AHJ processes.
Ability to evaluate conflicting technical tradeoffs involving reliability, cost, schedule, constructability, maintainability, and scalability.
Strong written and verbal communication skills with the ability to explain complex issues clearly to technical and non-technical stakeholders.
Comfortable operating in fast-moving environments with incomplete information and changing priorities.
Preferred Skills
15+ years of relevant experience.
Advanced degree in electrical engineering, power systems, or a related discipline.
Professional Engineer license, Chartered Engineer status, or comparable professional certification.
Direct experience with hyperscale data centers, GPU clusters, high-density rack deployments, or liquid-cooled compute environments.
Experience qualifying new electrical products from prototype through certification, manufacturing ramp, deployment, and lifecycle support.
Experience with BMS, EPMS, DCIM, SCADA, PLCs, protective relays, waveform capture, data historians, or reliability analytics platforms.
Experience with modular power systems, rack-level conversion, BESS, HVDC/LVDC, or other advanced power architectures.
Experience managing global, multi-site deployment programs or manufacturing quality programs.
Familiarity with grid constraints, demand response, renewable integration, or low-carbon infrastructure strategies.
Work Environment and Travel
This role requires periodic travel to data center campuses, manufacturing partners, equipment suppliers, laboratories, construction sites, and commissioning activities.
The person in this role should be comfortable working in office, lab, manufacturing, construction, and operating data center environments, including environments that require PPE, safety briefings, lockout/tagout discipline, and coordination with site operations.
Work may include time-sensitive technical escalations during commissioning, energization, production deployment, vendor testing, or operational incidents.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI is building the infrastructure foundation for the next generation of AI. The Data Center Engineering team defines the strategy, reference architectures, technical requirements, and delivery standards for the large-scale data centers that support OpenAI research, products, and infrastructure partners.\n\nAs a Data Center Infrastructure Electrical Engineer, you will help define, validate, and scale the electrical power systems that support high-density AI compute. You will translate evolving compute requirements into practical facility and rack-power architectures, evaluate new technologies and vendor solutions, and drive technical decisions across design, manufacturing validation, construction, commissioning, deployment, and operations.\n\nThis role is best suited for a senior hands-on engineer with deep experience in mission-critical power systems, strong judgment under ambiguity, and the ability to connect facility infrastructure, hardware requirements, controls, telemetry, reliability, and operations.\n\nAbout the Role\n\nWe are seeking a senior electrical infrastructure engineer to lead the development of reliable, scalable, and efficient power architectures for high-density, liquid-cooled AI data centers.\n\nThe ideal candidate has strong practical experience with critical electrical systems at data centers or comparable industrial scale, including medium-voltage and low-voltage distribution, utility interfaces, backup power, UPS and battery systems, rack power delivery, grounding, protection, controls, and monitoring systems.\n\nYou should be comfortable moving between long-range architecture, detailed engineering review, lab validation, vendor qualification, field deployment, and operational troubleshooting.\n\nKey Responsibilities\n\n - Design and optimize electrical topologies and equipment strategies that reduce cost, accelerate schedules, improve efficiency, increase scalability, and maintain high reliability and maintainability.\n\n - Review and develop basis-of-design documents, single-line diagrams, equipment specifications, commissioning plans, and power system studies including load flow, short circuit, protection coordination, arc flash, and grid transient compliance.\n\n - Lead technical evaluation of equipment vendors, manufacturers, design consultants, commissioning agents, contractors, and test labs. Review submittals, schematics, certifications, quality records, and test reports.\n\n - Evaluate AC and DC power distribution options for high-density compute, including rectifier architectures, busway, rack power shelves, power supplies, cable management, redundancy strategies, serviceability, and fault isolation.\n\n - Partner with mechanical, cooling, controls, hardware, networking, construction, and operations teams to ensure electrical systems support liquid-cooled GPU rack deployments and reliable facility operation.\n\n - Drive FAT, SAT, witness testing, burn-in, reliability testing, interoperability testing, and integrated systems testing for critical infrastructure and rack deployments.\n\n - Help guide and operate an R&D program to validate new equipment, rack designs, telemetry, operating envelopes, failure scenarios, and facility-to-hardware interactions.\n\n - Define telemetry and controls requirements including metering, waveform capture, breaker and relay status, UPS and battery health, generator status, rack power, CDU status, coolant conditions, alarms, and control states.\n\n - Analyze lab data, operational incidents, power quality events, nuisance trips, thermal excursions, controls alarms, and rack-level failures to improve designs, procedures, vendor quality, and reliability models.\n\n - Create engineering standards, test procedures, commissioning scripts, operating procedures, decision records, risk registers, and concise executive summaries.\n\n - Provide senior technical escalation support during design reviews, construction, manufacturing validation, commissioning, energization, deployment, and operational events.\n\n - Raise the technical bar across partner teams in electrical design, safety, testing discipline, documentation quality, reliability, and operational rigors\n\nQualifications\n\n - 10+ years of electrical engineering experience in mission-critical facilities such as data centers or comparable critical infrastructure.\n\n - Bachelor’s degree in electrical engineering, power systems, or a related discipline.\n\n - Strong hands-on experience with MV/LV distribution, transformers, switchgear, switchboards, generators, UPS systems, batteries, PDUs, RPPs, busway, PSUs, grounding, bonding, and protection systems.\n\n - Experience producing and reviewing electrical designs, studies, equipment specifications, commissioning plans, test procedures, and acceptance criteria.\n\n - Experience leading FWTs, FATs, SATs, integrated systems testing, failure-mode testing, and root-cause investigations.\n\n - Strong understanding of codes, standards, utility coordination, safety requirements, and AHJ processes.\n\n - Ability to evaluate conflicting technical tradeoffs involving reliability, cost, schedule, constructability, maintainability, and scalability.\n\n - Strong written and verbal communication skills with the ability to explain complex issues clearly to technical and non-technical stakeholders.\n\n - Comfortable operating in fast-moving environments with incomplete information and changing priorities.\n\nPreferred Skills\n\n - 15+ years of relevant experience.\n\n - Advanced degree in electrical engineering, power systems, or a related discipline.\n\n - Professional Engineer license, Chartered Engineer status, or comparable professional certification.\n\n - Direct experience with hyperscale data centers, GPU clusters, high-density rack deployments, or liquid-cooled compute environments.\n\n - Experience qualifying new electrical products from prototype through certification, manufacturing ramp, deployment, and lifecycle support.\n\n - Experience with BMS, EPMS, DCIM, SCADA, PLCs, protective relays, waveform capture, data historians, or reliability analytics platforms.\n\n - Experience with modular power systems, rack-level conversion, BESS, HVDC/LVDC, or other advanced power architectures.\n\n - Experience managing global, multi-site deployment programs or manufacturing quality programs.\n\n - Familiarity with grid constraints, demand response, renewable integration, or low-carbon infrastructure strategies.\n\nWork Environment and Travel\n\n - This role requires periodic travel to data center campuses, manufacturing partners, equipment suppliers, laboratories, construction sites, and commissioning activities.\n\n - The person in this role should be comfortable working in office, lab, manufacturing, construction, and operating data center environments, including environments that require PPE, safety briefings, lockout/tagout discipline, and coordination with site operations.\n\n - Work may include time-sensitive technical escalations during commissioning, energization, production deployment, vendor testing, or operational incidents.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $327K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $327K","compensationTiers":[{"id":"e0c74b4d-3205-41ed-acd8-4e549521369d","tierSummary":"$257K – $327K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"460a4b20-cd01-44a4-8de1-bd8342adfb30","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e460d9ff-a00d-41c2-9bf6-eab18626b0bb","summary":"$257K – $327K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":327000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":327000}]}},{"id":"2b5e8e15-7952-4170-a927-2ad68e318ed6","title":"Software Engineer, Database Systems","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2025-07-29T15:35:56.790+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2b5e8e15-7952-4170-a927-2ad68e318ed6","applyUrl":"https://jobs.ashbyhq.com/openai/2b5e8e15-7952-4170-a927-2ad68e318ed6/application","descriptionHtml":"About the Team:
The Database Systems team specializes in high-performance distributed databases. Our team built Rockset, the real-time search, analytics, and vector database that powers all vector search and retrieval augmented generation (RAG) at OpenAI. In addition to retrieval, as an online database, Rockset powers core functionality across all of OpenAI's product lines and many critical internal use cases.
About the Role:
We are looking for engineers passionate about distributed systems, close-to-the-metal performance optimization (our core engine is written in C++), and building scalable database infrastructure from the ground up. As an engineer on the Database Systems team, you'll contribute to the core database engine, driving improvements across ingestion, query execution, indexing, and storage. You'll partner with teams across OpenAI to unlock new product capabilities and help scale online database reliability and throughput as usage grows by orders of magnitude.
In this role you will:
Design, build, and operate high-performance distributed systems
Identify and resolve performance bottlenecks to scale infrastructure to the next order of magnitude
Define long-term technical direction and guide system evolution
Collaborate with product, engineering, and research teams to deliver scalable and reliable infrastructure
Dig deep into complex production issues across the stack
Contribute to incident response, postmortems, and best practices for system reliability
You might thrive in this role if you:
Have significant experience building, scaling, and optimizing distributed systems at scale
Are curious about database internals, storage engines, or low-latency query systems
Enjoy debugging challenging performance issues in complex, high-throughput systems
Have experience operating production clusters at scale (e.g., Kubernetes or other orchestration systems)
Think rigorously about scalability, correctness, and reliability
Thrive in fast-paced environments with high autonomy and impact
Qualifications:
4+ years of relevant industry experience, with 2+ years leading large scale, complex projects or teams as an engineer or tech lead
Experience with distributed systems at scale, with a strong focus on performance, reliability, and scalability
Strong communication skills and ability to collaborate across highly technical and cross-functional teams
Proficiency in a systems programming language such as C++ (our core engine is written in C++) is strongly preferred
Fluency in cloud environments (AWS, GCP, Azure) and IaC tools (Terraform or similar)
Experience with Linux systems, CI/CD pipelines, and modern observability stacks (Prometheus, Grafana, etc.)
Domain knowledge in areas such as databases, data systems, storage engines, indexing, and query processing is a plus but not required
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team:\n\nThe Database Systems team specializes in high-performance distributed databases. Our team built Rockset, the real-time search, analytics, and vector database that powers all vector search and retrieval augmented generation (RAG) at OpenAI. In addition to retrieval, as an online database, Rockset powers core functionality across all of OpenAI's product lines and many critical internal use cases. \n\nAbout the Role:\n\nWe are looking for engineers passionate about distributed systems, close-to-the-metal performance optimization (our core engine is written in C++), and building scalable database infrastructure from the ground up. As an engineer on the Database Systems team, you'll contribute to the core database engine, driving improvements across ingestion, query execution, indexing, and storage. You'll partner with teams across OpenAI to unlock new product capabilities and help scale online database reliability and throughput as usage grows by orders of magnitude.\n\nIn this role you will:\n\n - Design, build, and operate high-performance distributed systems\n\n - Identify and resolve performance bottlenecks to scale infrastructure to the next order of magnitude\n\n - Define long-term technical direction and guide system evolution\n\n - Collaborate with product, engineering, and research teams to deliver scalable and reliable infrastructure\n\n - Dig deep into complex production issues across the stack\n\n - Contribute to incident response, postmortems, and best practices for system reliability\n\nYou might thrive in this role if you:\n\n - Have significant experience building, scaling, and optimizing distributed systems at scale\n\n - Are curious about database internals, storage engines, or low-latency query systems\n\n - Enjoy debugging challenging performance issues in complex, high-throughput systems\n\n - Have experience operating production clusters at scale (e.g., Kubernetes or other orchestration systems)\n\n - Think rigorously about scalability, correctness, and reliability\n\n - Thrive in fast-paced environments with high autonomy and impact\n\nQualifications:\n\n - 4+ years of relevant industry experience, with 2+ years leading large scale, complex projects or teams as an engineer or tech lead\n\n - Experience with distributed systems at scale, with a strong focus on performance, reliability, and scalability\n\n - Strong communication skills and ability to collaborate across highly technical and cross-functional teams\n\n - Proficiency in a systems programming language such as C++ (our core engine is written in C++) is strongly preferred\n\n - Fluency in cloud environments (AWS, GCP, Azure) and IaC tools (Terraform or similar)\n\n - Experience with Linux systems, CI/CD pipelines, and modern observability stacks (Prometheus, Grafana, etc.)\n\n - Domain knowledge in areas such as databases, data systems, storage engines, indexing, and query processing is a plus but not required\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"0cd5a43d-0687-46ec-9ceb-9cd86df4dae9","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"20dde518-1b99-47e8-9d38-ae6a4cc748b1","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"d0d7f56e-3469-4621-87c3-61300e489c00","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"21bfde35-ffec-42d2-a2c6-8a03dad789d5","title":"Software Engineer, Core Services","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-07-18T18:04:13.589+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/21bfde35-ffec-42d2-a2c6-8a03dad789d5","applyUrl":"https://jobs.ashbyhq.com/openai/21bfde35-ffec-42d2-a2c6-8a03dad789d5/application","descriptionHtml":"About the Team
The Core Services team is responsible for building and managing foundational services. It acts as the bridge between core infrastructure (e.g. compute, storage, networking) and product engineering teams, and enables product teams to move fast, build reliably, and scale efficiently.
About the Role
As a software engineer in the core services team, you will design and operate critical backend platforms such as caching systems, workflow orchestration, metadata stores, and file services. You’ll focus on building highly reliable, scalable, and performant systems that serve as the backbone of our products.
We’re looking for people who are passionate about building infrastructure that empowers product teams, love working on distributed systems challenges, and enjoy creating well-designed APIs and abstractions that accelerate development.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design, build, and maintain shared infrastructure services such as caching layers, workflow orchestration (Temporal), metadata stores, and file storage services.
Collaborate with product teams to provide scalable, reliable primitives that abstract the complexities of distributed systems.
Improve performance, resilience, and scalability of core services that power customer-facing applications.
You might thrive in this role if you:
Have experience with distributed systems, caching infrastructure (e.g., Redis, Memcached), metadata storage (e.g., FoundationDB), or workflow orchestration (e.g., Temporal, Cadence).
Have experience running containerized services in cloud environments and integrating them into automated build/test/release (CI/CD) workflows.
Understand trade-offs in consistency models, replication strategies, and performance optimization in multi-region systems.
Excel at communication and collaboration with cross-functional teams, and are obsessed with delivering customer success.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Core Services team is responsible for building and managing foundational services. It acts as the bridge between core infrastructure (e.g. compute, storage, networking) and product engineering teams, and enables product teams to move fast, build reliably, and scale efficiently.\n\nAbout the Role\n\nAs a software engineer in the core services team, you will design and operate critical backend platforms such as caching systems, workflow orchestration, metadata stores, and file services. You’ll focus on building highly reliable, scalable, and performant systems that serve as the backbone of our products.\n\nWe’re looking for people who are passionate about building infrastructure that empowers product teams, love working on distributed systems challenges, and enjoy creating well-designed APIs and abstractions that accelerate development.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Design, build, and maintain shared infrastructure services such as caching layers, workflow orchestration (Temporal), metadata stores, and file storage services.\n\n - Collaborate with product teams to provide scalable, reliable primitives that abstract the complexities of distributed systems.\n\n - Improve performance, resilience, and scalability of core services that power customer-facing applications.\n\nYou might thrive in this role if you:\n\n - Have experience with distributed systems, caching infrastructure (e.g., Redis, Memcached), metadata storage (e.g., FoundationDB), or workflow orchestration (e.g., Temporal, Cadence).\n\n - Have experience running containerized services in cloud environments and integrating them into automated build/test/release (CI/CD) workflows.\n\n - Understand trade-offs in consistency models, replication strategies, and performance optimization in multi-region systems.\n\n - Excel at communication and collaboration with cross-functional teams, and are obsessed with delivering customer success.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"157d042d-53f3-4269-86b0-c7a976e72e8b","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bc8ae1b9-2c1c-45b2-aa78-8db65d193f46","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"0843184e-6c54-4278-b191-b77525f3c302","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"a20b7fc6-6f01-4618-ba35-37b40083f93e","title":"Software Engineer, Caching Infrastructure","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-07-18T18:05:35.342+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a20b7fc6-6f01-4618-ba35-37b40083f93e","applyUrl":"https://jobs.ashbyhq.com/openai/a20b7fc6-6f01-4618-ba35-37b40083f93e/application","descriptionHtml":"At OpenAI, we’re building safe and beneficial artificial general intelligence. We deploy our models through ChatGPT, our APIs, and other cutting-edge products. Behind the scenes, making these systems fast, reliable, and cost-efficient requires world-class infrastructure.
The Caching Infrastructure team is responsible for building a caching layer that powers many critical use cases at OpenAI. We aim to provide a high-availability, multi-tenant cache platform that scales automatically with workload, minimizes tail latency, and supports a diverse range of use cases.
We’re looking for an experienced engineer to help design and scale this critical infrastructure. The ideal candidate has deep experience in distributed caching systems (e.g., Redis, Memcached), networking fundamentals, and Kubernetes-based service orchestration.
Design, build, and operate OpenAI’s multi-tenant caching platform used across inference, identity, quota, and product experiences.
Define the long-term vision and roadmap for caching as a core infra capability, balancing performance, durability, and cost.
Collaborate with other infra teams (e.g., networking, observability, databases) and product teams to ensure our caching platform meets their needs.
Have 5+ years of experience building and scaling distributed systems, with a strong focus on caching, load balancing, or storage systems.
Have deep expertise with Redis, Memcached, or similar solutions, including clustering, durability configurations, client-side connection patterns, and performance tuning.
Have production experience with Kubernetes, service meshes (e.g., Envoy), and autoscaling systems.
Think rigorously about latency, reliability, throughput, and cost in designing platform capabilities.
Thrive in a fast-paced environment and enjoy balancing pragmatic engineering with long-term technical excellence.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nAt OpenAI, we’re building safe and beneficial artificial general intelligence. We deploy our models through ChatGPT, our APIs, and other cutting-edge products. Behind the scenes, making these systems fast, reliable, and cost-efficient requires world-class infrastructure.\n\nThe Caching Infrastructure team is responsible for building a caching layer that powers many critical use cases at OpenAI. We aim to provide a high-availability, multi-tenant cache platform that scales automatically with workload, minimizes tail latency, and supports a diverse range of use cases.\n\nWe’re looking for an experienced engineer to help design and scale this critical infrastructure. The ideal candidate has deep experience in distributed caching systems (e.g., Redis, Memcached), networking fundamentals, and Kubernetes-based service orchestration.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design, build, and operate OpenAI’s multi-tenant caching platform used across inference, identity, quota, and product experiences.\n\n - Define the long-term vision and roadmap for caching as a core infra capability, balancing performance, durability, and cost.\n\n - Collaborate with other infra teams (e.g., networking, observability, databases) and product teams to ensure our caching platform meets their needs.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 5+ years of experience building and scaling distributed systems, with a strong focus on caching, load balancing, or storage systems.\n\n - Have deep expertise with Redis, Memcached, or similar solutions, including clustering, durability configurations, client-side connection patterns, and performance tuning.\n\n - Have production experience with Kubernetes, service meshes (e.g., Envoy), and autoscaling systems.\n\n - Think rigorously about latency, reliability, throughput, and cost in designing platform capabilities.\n\n - Thrive in a fast-paced environment and enjoy balancing pragmatic engineering with long-term technical excellence.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"1cf3776c-9bde-4cf4-a3ef-b1549d76db7a","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bb0c3052-c23a-43a3-84ab-93d6b6a15f7e","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000},{"id":"fd3e8d2b-cf89-43ad-b909-78c29c49745f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d5331989-2a73-446c-be86-ca5379f27563","title":"RE/RS, Data Understanding (MM)","department":"Research","team":"Foundations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-29T16:16:18.047+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d5331989-2a73-446c-be86-ca5379f27563","applyUrl":"https://jobs.ashbyhq.com/openai/d5331989-2a73-446c-be86-ca5379f27563/application","descriptionHtml":"About The Team
The Data Understanding team is responsible for creating the high quality datasets and their quantized representation for OpenAI. This includes synthesizing multimodal data, building VQ representations, and processing, filtering, deduplication, quality control, and tokenization so it can be used effectively in big model training runs.
About The Role
We’re looking to advance how OpenAI prepares, curates, synthesizes and understands multimodal data at scale. You’ll work on research and production problems like synthesizing multimodal content (images, audio, and video) and their supervisions, improving noisy data pipelines, building better quality filters, using models to automate data prep, and measuring whether changes in the dataset improve model performance.
We Expect You To
Have a strong track record of new or improved ML ideas, through publications, projects, or applied research.
Own and drive a research agenda, from choosing the right multimodal data problems to carrying long-running work through to impact.
Be excited by OpenAI’s empirical, collaborative approach to research.
Nice To Have
Experience with multimodal learning, audio, vision, video, synthetic data, or data-centric ML.
Thoughtfulness about AI’s impact, including privacy, provenance, and data quality.
Experience building high-performance deep learning or large-scale data processing systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About The Team\n\nThe Data Understanding team is responsible for creating the high quality datasets and their quantized representation for OpenAI. This includes synthesizing multimodal data, building VQ representations, and processing, filtering, deduplication, quality control, and tokenization so it can be used effectively in big model training runs.\n\n\n\nAbout The Role\n\nWe’re looking to advance how OpenAI prepares, curates, synthesizes and understands multimodal data at scale. You’ll work on research and production problems like synthesizing multimodal content (images, audio, and video) and their supervisions, improving noisy data pipelines, building better quality filters, using models to automate data prep, and measuring whether changes in the dataset improve model performance.\n\n\n\nWe Expect You To\n\n - Have a strong track record of new or improved ML ideas, through publications, projects, or applied research.\n\n - Own and drive a research agenda, from choosing the right multimodal data problems to carrying long-running work through to impact.\n\n - Be excited by OpenAI’s empirical, collaborative approach to research.\n\n\n\nNice To Have\n\n - Experience with multimodal learning, audio, vision, video, synthetic data, or data-centric ML.\n\n - Thoughtfulness about AI’s impact, including privacy, provenance, and data quality.\n\n - Experience building high-performance deep learning or large-scale data processing systems.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"ba67c1e7-71d9-480f-a4bb-eace2c4a15e5","tierSummary":"San Francisco $380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bb9708dc-8d45-4a96-8a40-74f3bde3fa8f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7b175fce-59e4-40d4-a8f8-7155e31f66f8","summary":"San Francisco $380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"12342ebb-dcd4-45e2-b875-fc5447fdb7d8","title":"Software Engineer, Cloud Infrastructure","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-08-04T16:58:03.020+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/12342ebb-dcd4-45e2-b875-fc5447fdb7d8","applyUrl":"https://jobs.ashbyhq.com/openai/12342ebb-dcd4-45e2-b875-fc5447fdb7d8/application","descriptionHtml":"Cloud Infrastructure builds the shared platforms behind ChatGPT and the OpenAI API. We work across engineering and product teams to make infrastructure reliable, secure and easier to use as OpenAI grows.
Within Cloud Infrastructure, Kubernetes Foundations builds and operates the multi-cloud compute platform that other teams build on. Our work spans cluster creation and lifecycle management, upgrades, patching, compliance and the tools engineers use to provision and run infrastructure. The platform supports a broad range of customers, including API and chat products, data systems, observability and online serving.
Our focus is the shared CPU compute foundation and its platform capabilities, rather than specialized GPU optimization. We build across OCI, AWS and Azure, solving the practical problems of making a common platform useful across different cloud environments.
OpenAI develops and deploys AI with the goal of benefiting humanity. Responsible deployment and safety are central to that work.
You will build infrastructure abstractions that help teams ship and scale products. This is a software engineering role with end-to-end production ownership: designing capabilities, writing the implementation, rolling it out and improving how it operates.
We are looking for engineers who have built shared infrastructure, not only deployed applications on an existing platform. You should be comfortable understanding users’ needs, identifying missing capabilities and turning an ambiguous problem into a working system. Experience at OpenAI’s scale is not a prerequisite; sound engineering judgment and the ability to adapt familiar solutions to a much larger environment matter.
This role is based in San Francisco, CA.
This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.
Build and improve the systems that create, configure and manage Kubernetes clusters throughout their lifecycle, including safe upgrades and ongoing maintenance.
Develop reusable platform tooling and infrastructure automation so internal teams can provision and use compute without repeatedly solving the same underlying problems.
Improve capacity management, autoscaling and resource allocation, including namespace management and quotas, with attention to efficient use of compute.
Help make workloads and platform capabilities easier to manage across clusters and cloud environments, including the foundations for multi-cluster mobility.
Make security, patching and compliance part of the platform’s day-to-day operation, rather than separate manual processes.
Work with teams using the platform to understand friction, prioritize improvements and build components that serve multiple use cases rather than one application alone.
Own the reliability of what you build, including incident response through an on-call rotation, and turn operational lessons into lasting improvements.
Take ownership of a defined area, make progress independently and seek the context or help needed to unblock work. Adapt when operational needs or company priorities change.
Have at least five years of experience building core infrastructure and can explain the systems you personally designed, implemented and operated.
Bring strong software engineering skills and experience building shared cloud or cluster platforms. Kubernetes experience is especially relevant; strong adjacent platform-building experience can also be valuable.
Have worked on problems such as cluster lifecycle, infrastructure automation, capacity, autoscaling, tenancy or safe production changes, with a clear understanding of the tradeoffs involved.
Can move between architecture and implementation, and are comfortable owning a system after it reaches production.
Build tools with their users in mind, balancing useful abstractions with the ability to diagnose and operate the underlying system.
Work effectively with ambiguity, changing priorities and incomplete information. You make progress, communicate tradeoffs and know when to ask for help.
Value a collaborative, inclusive environment where people can challenge ideas directly and respectfully.
Experience that would be especially useful
Infrastructure as code and repeatable cluster provisioning, including Terraform or comparable tooling.
Production Kubernetes operations, cluster and node upgrades, resource isolation, quotas or autoscaling policy design.
Shared platforms spanning multiple clusters or cloud providers.
Building platform APIs, controllers or operational automation that reduce manual work. Deep upstream Kubernetes specialization is not a universal prerequisite.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nCloud Infrastructure builds the shared platforms behind ChatGPT and the OpenAI API. We work across engineering and product teams to make infrastructure reliable, secure and easier to use as OpenAI grows.\n\nWithin Cloud Infrastructure, Kubernetes Foundations builds and operates the multi-cloud compute platform that other teams build on. Our work spans cluster creation and lifecycle management, upgrades, patching, compliance and the tools engineers use to provision and run infrastructure. The platform supports a broad range of customers, including API and chat products, data systems, observability and online serving.\n\nOur focus is the shared CPU compute foundation and its platform capabilities, rather than specialized GPU optimization. We build across OCI, AWS and Azure, solving the practical problems of making a common platform useful across different cloud environments.\n\nOpenAI develops and deploys AI with the goal of benefiting humanity. Responsible deployment and safety are central to that work.\n\n \n\n\nABOUT THE ROLE\n\nYou will build infrastructure abstractions that help teams ship and scale products. This is a software engineering role with end-to-end production ownership: designing capabilities, writing the implementation, rolling it out and improving how it operates.\n\nWe are looking for engineers who have built shared infrastructure, not only deployed applications on an existing platform. You should be comfortable understanding users’ needs, identifying missing capabilities and turning an ambiguous problem into a working system. Experience at OpenAI’s scale is not a prerequisite; sound engineering judgment and the ability to adapt familiar solutions to a much larger environment matter.\n\nThis role is based in San Francisco, CA.\n\nThis role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and improve the systems that create, configure and manage Kubernetes clusters throughout their lifecycle, including safe upgrades and ongoing maintenance.\n\n - Develop reusable platform tooling and infrastructure automation so internal teams can provision and use compute without repeatedly solving the same underlying problems.\n\n - Improve capacity management, autoscaling and resource allocation, including namespace management and quotas, with attention to efficient use of compute.\n\n - Help make workloads and platform capabilities easier to manage across clusters and cloud environments, including the foundations for multi-cluster mobility.\n\n - Make security, patching and compliance part of the platform’s day-to-day operation, rather than separate manual processes.\n\n - Work with teams using the platform to understand friction, prioritize improvements and build components that serve multiple use cases rather than one application alone.\n\n - Own the reliability of what you build, including incident response through an on-call rotation, and turn operational lessons into lasting improvements.\n\n - Take ownership of a defined area, make progress independently and seek the context or help needed to unblock work. Adapt when operational needs or company priorities change.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have at least five years of experience building core infrastructure and can explain the systems you personally designed, implemented and operated.\n\n - Bring strong software engineering skills and experience building shared cloud or cluster platforms. Kubernetes experience is especially relevant; strong adjacent platform-building experience can also be valuable.\n\n - Have worked on problems such as cluster lifecycle, infrastructure automation, capacity, autoscaling, tenancy or safe production changes, with a clear understanding of the tradeoffs involved.\n\n - Can move between architecture and implementation, and are comfortable owning a system after it reaches production.\n\n - Build tools with their users in mind, balancing useful abstractions with the ability to diagnose and operate the underlying system.\n\n - Work effectively with ambiguity, changing priorities and incomplete information. You make progress, communicate tradeoffs and know when to ask for help.\n\n - Value a collaborative, inclusive environment where people can challenge ideas directly and respectfully.\n\nExperience that would be especially useful\n\n - Infrastructure as code and repeatable cluster provisioning, including Terraform or comparable tooling.\n\n - Production Kubernetes operations, cluster and node upgrades, resource isolation, quotas or autoscaling policy design.\n\n - Shared platforms spanning multiple clusters or cloud providers.\n\n - Building platform APIs, controllers or operational automation that reduce manual work. Deep upstream Kubernetes specialization is not a universal prerequisite.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $490K","compensationTiers":[{"id":"0e156861-4048-42f5-bd7c-35466b83a67e","tierSummary":"$230K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b886bf59-3111-4425-8343-d1db6d2bf7bd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"0ebcf854-c3bf-4dba-ac3b-d733d738e646","summary":"$230K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":490000}]}},{"id":"cc434f5b-dc0b-42fd-97ec-e0171545c6e9","title":"Research Engineer, Privacy","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-14T18:44:03.082+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cc434f5b-dc0b-42fd-97ec-e0171545c6e9","applyUrl":"https://jobs.ashbyhq.com/openai/cc434f5b-dc0b-42fd-97ec-e0171545c6e9/application","descriptionHtml":"About the Team
The Privacy Engineering Team at OpenAI is committed to integrating privacy as a foundational element in OpenAI's mission of advancing Artificial General Intelligence (AGI). Our focus is on all OpenAI products and systems handling user data, striving to uphold the highest standards of data privacy and security.
We build essential production services, develop novel privacy-preserving techniques, and equip cross-functional engineering and research partners with the necessary tools to ensure responsible data use. Our approach to prioritizing responsible data use is integral to OpenAI's mission of safely introducing AGI that offers widespread benefits.
About the Role
As a part of the Privacy Engineering Team, you will work on the frontlines of safeguarding user data while ensuring the usability and efficiency of our AI systems. You will help us understand and implement the latest research in privacy-enhancing technologies such as differential privacy, federated learning, and data memorization. Moreover, you will focus on investigating the interaction between privacy and machine learning, developing innovative techniques to improve data anonymization, and preventing model inversion and membership inference attacks.
This position is located in San Francisco. Relocation assistance is available.
In this role, you will:
Design and prototype privacy-preserving machine-learning algorithms (e.g., differential privacy, secure aggregation, federated learning) that can be deployed at OpenAI scale.
Measure and strengthen model robustness against privacy attacks such as membership inference, model inversion, and data memorization leaks—balancing utility with provable guarantees.
Develop internal libraries, evaluation suites, and documentation that make cutting-edge privacy techniques accessible to engineering and research teams.
Lead deep-dive investigations into the privacy–performance trade-offs of large models, publishing insights that inform model-training and product-safety decisions.
Define and codify privacy standards, threat models, and audit procedures that guide the entire ML lifecycle—from dataset curation to post-deployment monitoring.
Collaborate across Security, Policy, Product, and Legal to translate evolving regulatory requirements into practical technical safeguards and tooling.
You might thrive in this role if you:
Have hands-on research or production experience with PETs.
Are fluent in modern deep-learning stacks (PyTorch/JAX) and comfortable turning cutting-edge papers into reliable, well-tested code.
Enjoy stress-testing models—probing them for private data leakage—and can explain complex attack vectors to non-experts with clarity.
Have a track record of publishing (or implementing) novel privacy or security work and relish bridging the gap between academia and real-world systems.
Thrive in fast-moving, cross-disciplinary environments where you alternate between open-ended research and shipping production features under tight deadlines.
Communicate crisply, document rigorously, and care deeply about building AI systems that respect user privacy while pushing the frontiers of capability.
Are curious about using AI tools and agents to improve research and evaluation workflows.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Privacy Engineering Team at OpenAI is committed to integrating privacy as a foundational element in OpenAI's mission of advancing Artificial General Intelligence (AGI). Our focus is on all OpenAI products and systems handling user data, striving to uphold the highest standards of data privacy and security.\n\n \n\nWe build essential production services, develop novel privacy-preserving techniques, and equip cross-functional engineering and research partners with the necessary tools to ensure responsible data use. Our approach to prioritizing responsible data use is integral to OpenAI's mission of safely introducing AGI that offers widespread benefits.\n\n \n\nAbout the Role\n\nAs a part of the Privacy Engineering Team, you will work on the frontlines of safeguarding user data while ensuring the usability and efficiency of our AI systems. You will help us understand and implement the latest research in privacy-enhancing technologies such as differential privacy, federated learning, and data memorization. Moreover, you will focus on investigating the interaction between privacy and machine learning, developing innovative techniques to improve data anonymization, and preventing model inversion and membership inference attacks.\n\nThis position is located in San Francisco. Relocation assistance is available.\n\n \n\nIn this role, you will:\n\n - Design and prototype privacy-preserving machine-learning algorithms (e.g., differential privacy, secure aggregation, federated learning) that can be deployed at OpenAI scale.\n\n - Measure and strengthen model robustness against privacy attacks such as membership inference, model inversion, and data memorization leaks—balancing utility with provable guarantees.\n\n - Develop internal libraries, evaluation suites, and documentation that make cutting-edge privacy techniques accessible to engineering and research teams.\n\n - Lead deep-dive investigations into the privacy–performance trade-offs of large models, publishing insights that inform model-training and product-safety decisions.\n\n - Define and codify privacy standards, threat models, and audit procedures that guide the entire ML lifecycle—from dataset curation to post-deployment monitoring.\n\n - Collaborate across Security, Policy, Product, and Legal to translate evolving regulatory requirements into practical technical safeguards and tooling.\n\n \n\nYou might thrive in this role if you:\n\n - Have hands-on research or production experience with PETs.\n\n - Are fluent in modern deep-learning stacks (PyTorch/JAX) and comfortable turning cutting-edge papers into reliable, well-tested code.\n\n - Enjoy stress-testing models—probing them for private data leakage—and can explain complex attack vectors to non-experts with clarity.\n\n - Have a track record of publishing (or implementing) novel privacy or security work and relish bridging the gap between academia and real-world systems.\n\n - Thrive in fast-moving, cross-disciplinary environments where you alternate between open-ended research and shipping production features under tight deadlines.\n\n - Communicate crisply, document rigorously, and care deeply about building AI systems that respect user privacy while pushing the frontiers of capability.\n\n - Are curious about using AI tools and agents to improve research and evaluation workflows.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$0 – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$0 - $500K","compensationTiers":[{"id":"44015a38-450f-4e48-a2b3-17ad699d6e1b","tierSummary":"$0 – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"26972bb6-b55d-4526-a5df-3563a3f17f7f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e8a8a171-fb09-41b1-ae8c-e65920960e6e","summary":"$0 – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":0,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":0,"maxValue":500000}]}},{"id":"d96ba2bd-5804-4043-b43c-0c5ed3b7d305","title":"Strategic Finance, Emerging B2B Products","department":"Strategic Finance","team":"Strategic Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T16:17:12.578+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d96ba2bd-5804-4043-b43c-0c5ed3b7d305","applyUrl":"https://jobs.ashbyhq.com/openai/d96ba2bd-5804-4043-b43c-0c5ed3b7d305/application","descriptionHtml":"About the Team
The Strategic Finance team partners across OpenAI to turn company strategy into financial decisions, help allocate resources, and steer the business toward its highest-impact long-term outcomes.
Within Strategic Finance, the B2B Product Finance team owns the financial perspective on growth across OpenAI’s B2B portfolio. We connect monetization and customer economics with compute demand, capacity, margin, and resource planning, partnering closely with Product, GTM, Strategic Deal Desk, Compute Finance, Capacity Planning, Data, Accounting, and other Finance teams.
About the Role
We are hiring a strategic finance partner to partner with Product and GTM leaders in incubating and launching new B2B Products. You will evaluate new product initiatives and commercial viability, help shape commercial strategy, develop forecasts and revenue targets, and build the 0→1 financial foundations and decision-making frameworks to scale these products.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Support strategic initiatives and new product launches, including but not limited to: early opportunity sizing, pricing, packaging, and business development deal structuring to enhance product profitability.
Deep dive into frameworks and process improvements to increase our sophistication in analyzing, forecasting, and optimizing product contribution margins and user lifetime value.
Establish and manage key metrics underpinning product revenue,gross margin performance, and other leading indicators, and regularly monitor, analyze, and report on these metrics to drive continuous improvement and operational excellence.
Stay updated on market trends and competitive dynamics to refine financial strategies.
Create high-quality executive and Board-facing presentations.
Collaborate with Accounting and FP&A teams to evolve financial forecasting and reporting processes.
You might thrive in this role if you have:
8+ years of experience in investment banking, consulting, or buy-side investing coupled with operational experience at a fast-paced, scaling company.
Direct ownership of strategic finance, product finance, commercial finance, pricing and monetization, or product P&Ls in a complex B2B business.
A track record of deep cross-functional partnership across Product, GTM, Data Science and the ability to influence senior leaders when incentives or priorities conflict.
Expert modeling skills, including building detailed product P&Ls and operating models.
The ability to distill complex financial data into actionable insights and effectively communicate with leadership.
Excellent communication skills and the ability to craft compelling narratives using data.
Attention to detail and a commitment to accuracy in financial reporting and analysis.
Familiarity with business models and metrics relevant to OpenAI, including contribution margin analysis.
Enthusiasm for technology and artificial intelligence.
Experience with SQL and AI fluency, including experience using tools such as Codex to automate workflows, build analytical tools, and improve the speed and quality of financial analysis.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Strategic Finance team partners across OpenAI to turn company strategy into financial decisions, help allocate resources, and steer the business toward its highest-impact long-term outcomes.\n\nWithin Strategic Finance, the B2B Product Finance team owns the financial perspective on growth across OpenAI’s B2B portfolio. We connect monetization and customer economics with compute demand, capacity, margin, and resource planning, partnering closely with Product, GTM, Strategic Deal Desk, Compute Finance, Capacity Planning, Data, Accounting, and other Finance teams.\n\nAbout the Role\n\nWe are hiring a strategic finance partner to partner with Product and GTM leaders in incubating and launching new B2B Products. You will evaluate new product initiatives and commercial viability, help shape commercial strategy, develop forecasts and revenue targets, and build the 0→1 financial foundations and decision-making frameworks to scale these products. \n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Support strategic initiatives and new product launches, including but not limited to: early opportunity sizing, pricing, packaging, and business development deal structuring to enhance product profitability.\n\n - Deep dive into frameworks and process improvements to increase our sophistication in analyzing, forecasting, and optimizing product contribution margins and user lifetime value.\n\n - Establish and manage key metrics underpinning product revenue,gross margin performance, and other leading indicators, and regularly monitor, analyze, and report on these metrics to drive continuous improvement and operational excellence.\n\n - Stay updated on market trends and competitive dynamics to refine financial strategies.\n\n - Create high-quality executive and Board-facing presentations.\n\n - Collaborate with Accounting and FP&A teams to evolve financial forecasting and reporting processes.\n\nYou might thrive in this role if you have:\n\n - 8+ years of experience in investment banking, consulting, or buy-side investing coupled with operational experience at a fast-paced, scaling company.\n\n - Direct ownership of strategic finance, product finance, commercial finance, pricing and monetization, or product P&Ls in a complex B2B business.\n\n - A track record of deep cross-functional partnership across Product, GTM, Data Science and the ability to influence senior leaders when incentives or priorities conflict.\n\n - Expert modeling skills, including building detailed product P&Ls and operating models.\n\n - The ability to distill complex financial data into actionable insights and effectively communicate with leadership.\n\n - Excellent communication skills and the ability to craft compelling narratives using data.\n\n - Attention to detail and a commitment to accuracy in financial reporting and analysis.\n\n - Familiarity with business models and metrics relevant to OpenAI, including contribution margin analysis.\n\n - Enthusiasm for technology and artificial intelligence.\n\n - Experience with SQL and AI fluency, including experience using tools such as Codex to automate workflows, build analytical tools, and improve the speed and quality of financial analysis.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"6bac7769-3778-4538-b131-c5eaf0cb56d2","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a943c5a6-680d-4aaa-8870-7082b6fe981b","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"id":"655f84cc-44ce-4330-b62e-c16e1c278f27","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"793964ae-d40b-45e3-9798-84f4b6da48c5","title":"Research Engineer, Codex","department":"Research","team":"Research","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-08-05T21:13:58.858+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/793964ae-d40b-45e3-9798-84f4b6da48c5","applyUrl":"https://jobs.ashbyhq.com/openai/793964ae-d40b-45e3-9798-84f4b6da48c5/application","descriptionHtml":"The Codex Research team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve.
We define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste.
Our team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use.
As a member of the Codex Research team, you will improve the capabilities, reliability, and product fit of OpenAI's agentic models. You might own a research direction, build the infrastructure that makes large training runs faster and more trustworthy, create evals that reveal where models fail, or drive a capability from an idea through experimentation, integration, and launch.
This role is intentionally broad. The strongest candidates are not defined by one method or subfield; they are people who can take an ambiguous capability problem and make progress across research, engineering, data, evals, and product. You should be excited to work on models that act in the world: writing and debugging code, using tools, calling functions, operating computers, collaborating with other agents, and completing valuable work on behalf of users.
You will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people. This is a high-agency role for people who want their work to land directly in frontier models.
Design and run experiments that improve agentic model behavior across coding, tool use, function calling, computer use, multi-agent collaboration, long-horizon tasks, factuality, instruction following, and calibrated reasoning.
Own end-to-end improvements to the post-training stack, including RL, data pipelines, graders, reward signals, evals, diagnostics, and model-behavior analysis.
Build evals and environments that expose the next set of model failures, then turn those failures into training data, product fixes, or new research directions.
Partner with Codex, API/platform, ChatGPT, and general-agent product teams to understand what users need and translate product signal into model improvements.
Work on early-training and alignment interventions, including data mixtures, objectives, synthetic data, and eval loops that shape downstream agent behavior.
Help decide which integrations, capabilities, and fixes are ready for inclusion in major model runs.
Improve the machinery for large-scale training and launch: experiment velocity, reliability, observability, reproducibility, cost, latency, and production readiness.
Take on cross-functional projects that touch model training, product infrastructure, and the production agent harness, such as multi-agent systems or training directly against production-like environments.
Debug hard failures in shipped or near-shipped models and turn messy qualitative behavior into concrete hypotheses, experiments, and fixes.
Have strong technical fundamentals in machine learning, software engineering, systems, statistics, or a related field, and can learn quickly across the parts you have not worked in before.
Have hands-on experience with LLMs, RL, RLHF/RLAIF, post-training, evals, graders, synthetic data, model training, coding agents, tool-using agents, or production ML systems.
Are excited by open-ended problems where the path is unclear, the signal is noisy, and the right answer requires both research taste and engineering execution.
Care about product impact and model behavior, not just benchmark movement. You have opinions about what makes an agent useful, reliable, honest, tasteful, and easy to work with.
Can move from a vague behavioral problem to a concrete experiment: define the hypothesis, build the pipeline, run the model, analyze the result, and decide what to do next.
Are comfortable working across research, product, infrastructure, data, evals, and safety boundaries, and can communicate clearly with each group.
Like building load-bearing systems and processes when that is what the team needs, even if the work is not glamorous.
Want to train and ship the models that make agents genuinely useful for developers, enterprises, researchers, and everyday users.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Codex Research team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve.\n\nWe define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste.\n\nOur team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use.\n\n\n\nABOUT THE ROLE\n\nAs a member of the Codex Research team, you will improve the capabilities, reliability, and product fit of OpenAI's agentic models. You might own a research direction, build the infrastructure that makes large training runs faster and more trustworthy, create evals that reveal where models fail, or drive a capability from an idea through experimentation, integration, and launch.\n\nThis role is intentionally broad. The strongest candidates are not defined by one method or subfield; they are people who can take an ambiguous capability problem and make progress across research, engineering, data, evals, and product. You should be excited to work on models that act in the world: writing and debugging code, using tools, calling functions, operating computers, collaborating with other agents, and completing valuable work on behalf of users.\n\nYou will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people. This is a high-agency role for people who want their work to land directly in frontier models.\n\n\n\nIN THIS ROLE, YOU MIGHT:\n\n - Design and run experiments that improve agentic model behavior across coding, tool use, function calling, computer use, multi-agent collaboration, long-horizon tasks, factuality, instruction following, and calibrated reasoning.\n\n - Own end-to-end improvements to the post-training stack, including RL, data pipelines, graders, reward signals, evals, diagnostics, and model-behavior analysis.\n\n - Build evals and environments that expose the next set of model failures, then turn those failures into training data, product fixes, or new research directions.\n\n - Partner with Codex, API/platform, ChatGPT, and general-agent product teams to understand what users need and translate product signal into model improvements.\n\n - Work on early-training and alignment interventions, including data mixtures, objectives, synthetic data, and eval loops that shape downstream agent behavior.\n\n - Help decide which integrations, capabilities, and fixes are ready for inclusion in major model runs.\n\n - Improve the machinery for large-scale training and launch: experiment velocity, reliability, observability, reproducibility, cost, latency, and production readiness.\n\n - Take on cross-functional projects that touch model training, product infrastructure, and the production agent harness, such as multi-agent systems or training directly against production-like environments.\n\n - Debug hard failures in shipped or near-shipped models and turn messy qualitative behavior into concrete hypotheses, experiments, and fixes.\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong technical fundamentals in machine learning, software engineering, systems, statistics, or a related field, and can learn quickly across the parts you have not worked in before.\n\n - Have hands-on experience with LLMs, RL, RLHF/RLAIF, post-training, evals, graders, synthetic data, model training, coding agents, tool-using agents, or production ML systems.\n\n - Are excited by open-ended problems where the path is unclear, the signal is noisy, and the right answer requires both research taste and engineering execution.\n\n - Care about product impact and model behavior, not just benchmark movement. You have opinions about what makes an agent useful, reliable, honest, tasteful, and easy to work with.\n\n - Can move from a vague behavioral problem to a concrete experiment: define the hypothesis, build the pipeline, run the model, analyze the result, and decide what to do next.\n\n - Are comfortable working across research, product, infrastructure, data, evals, and safety boundaries, and can communicate clearly with each group.\n\n - Like building load-bearing systems and processes when that is what the team needs, even if the work is not glamorous.\n\n - Want to train and ship the models that make agents genuinely useful for developers, enterprises, researchers, and everyday users.\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"c5dce544-e576-43ca-8901-cd2e9daff9d5","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b220dc29-7daa-4c5b-8967-ae469945441a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"70cfac02-d68d-4d9c-ab17-942bcc596ef7","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"52c72cb9-7c44-4cba-b440-e05262a38491","title":"Full-Stack Software Engineer, Intelligence & Investigations","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-11-12T20:52:20.549+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/52c72cb9-7c44-4cba-b440-e05262a38491","applyUrl":"https://jobs.ashbyhq.com/openai/52c72cb9-7c44-4cba-b440-e05262a38491/application","descriptionHtml":"About the Team
The Intelligence & Investigations team helps OpenAI understand and respond to the risks that can accompany increasingly capable AI. Our work has two central responsibilities: investigating potential high-severity misuse or harm involving our models, and monitoring and characterizing risks to OpenAI, our users, and the broader world. We bring together analysts, investigators, engineers, and other subject matter experts to turn complex signals into a clearer picture of what matters and support informed action.
About the Role
As an engineer on Intelligence & Investigations Engineering, you will build the systems that support both sides of this mission: giving OpenAI’s leadership superhuman situational awareness of important risks and developments, and accelerating expert investigators and analysts as they assess potential high-severity misuse or harm.
You will design, prototype, ship, and maintain end-to-end products that use OpenAI’s models and infrastructure to make sense of large, complex information environments. These systems will surface meaningful signals, synthesize important developments, and help people make well-informed decisions when the stakes are high.
You will work directly with analysts, investigators, and other subject matter experts to understand their needs and build products that make their work faster, more effective, and more scalable. Your engineering work will be central to how the team investigates potential misuse, develops situational awareness, and informs decisions.
We’re looking for engineers who combine strong technical and analytical skills with product judgment and the ability to move between rapid prototyping and reliable production systems. You should be comfortable working with ambiguous problems, complex data, and evolving AI capabilities—and excited to build tools that expand what human experts can understand and accomplish.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
7+ years of experience as a software engineer
Build intelligence systems that monitor and characterize emerging risks, synthesize internal and external signals, and give OpenAI leadership a timely, decision-ready view of what matters
Develop investigative tools that help analysts, investigators, and subject matter experts assess potential high-severity misuse or harm with greater speed, depth, and consistency
Own technical solutions end to end, from identifying user needs and prototyping new capabilities to deploying, maintaining, and improving production systems
Apply OpenAI’s models to research and investigative workflows, including lead generation, triage, synthesis, and analysis across large, complex datasets
Design effective interfaces and workflows that help expert users explore evidence, follow leads, and make well-informed decisions
Shape the team’s technical and product direction as model capabilities, risk landscapes, and investigative needs evolve
Collaborate closely with analysts and investigators, as well as partners across Applied, Safety Systems, Research, User Operations, and Strategy
You might thrive in this role if you have / are:
4+ years of experience as a software engineer
Experience designing, building, and operating production software, ideally for intelligence, investigations, security, research, or other complex analytical workflows.
A track record of owning products or systems end to end and translating ambiguous, high-stakes problems into useful tools.
Strong programming and data skills, including experience working with Python, SQL, and large or unstructured datasets.
Sound product and technical judgment, with the ability to partner closely with expert users and work effectively across functions.
Excitement about using increasingly capable AI systems to expand human situational awareness and accelerate expert investigation.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Intelligence & Investigations team helps OpenAI understand and respond to the risks that can accompany increasingly capable AI. Our work has two central responsibilities: investigating potential high-severity misuse or harm involving our models, and monitoring and characterizing risks to OpenAI, our users, and the broader world. We bring together analysts, investigators, engineers, and other subject matter experts to turn complex signals into a clearer picture of what matters and support informed action.\n\n\n\nAbout the Role\n\nAs an engineer on Intelligence & Investigations Engineering, you will build the systems that support both sides of this mission: giving OpenAI’s leadership superhuman situational awareness of important risks and developments, and accelerating expert investigators and analysts as they assess potential high-severity misuse or harm.\n\n\n\nYou will design, prototype, ship, and maintain end-to-end products that use OpenAI’s models and infrastructure to make sense of large, complex information environments. These systems will surface meaningful signals, synthesize important developments, and help people make well-informed decisions when the stakes are high.\n\n\n\nYou will work directly with analysts, investigators, and other subject matter experts to understand their needs and build products that make their work faster, more effective, and more scalable. Your engineering work will be central to how the team investigates potential misuse, develops situational awareness, and informs decisions.\n\n\n\nWe’re looking for engineers who combine strong technical and analytical skills with product judgment and the ability to move between rapid prototyping and reliable production systems. You should be comfortable working with ambiguous problems, complex data, and evolving AI capabilities—and excited to build tools that expand what human experts can understand and accomplish.\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - 7+ years of experience as a software engineer\n\n - Build intelligence systems that monitor and characterize emerging risks, synthesize internal and external signals, and give OpenAI leadership a timely, decision-ready view of what matters\n\n - Develop investigative tools that help analysts, investigators, and subject matter experts assess potential high-severity misuse or harm with greater speed, depth, and consistency\n\n - Own technical solutions end to end, from identifying user needs and prototyping new capabilities to deploying, maintaining, and improving production systems\n\n - Apply OpenAI’s models to research and investigative workflows, including lead generation, triage, synthesis, and analysis across large, complex datasets\n\n - Design effective interfaces and workflows that help expert users explore evidence, follow leads, and make well-informed decisions\n\n - Shape the team’s technical and product direction as model capabilities, risk landscapes, and investigative needs evolve\n\n - Collaborate closely with analysts and investigators, as well as partners across Applied, Safety Systems, Research, User Operations, and Strategy\n\n\n\nYou might thrive in this role if you have / are:\n\n - 4+ years of experience as a software engineer\n\n - Experience designing, building, and operating production software, ideally for intelligence, investigations, security, research, or other complex analytical workflows.\n\n - A track record of owning products or systems end to end and translating ambiguous, high-stakes problems into useful tools.\n\n - Strong programming and data skills, including experience working with Python, SQL, and large or unstructured datasets.\n\n - Sound product and technical judgment, with the ability to partner closely with expert users and work effectively across functions.\n\n - Excitement about using increasingly capable AI systems to expand human situational awareness and accelerate expert investigation.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $385K","compensationTiers":[{"id":"dc4be9af-be53-46ee-8bed-a2bc4ccc666f","tierSummary":"$266K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1be4081b-f452-42b3-b52f-d0cccfc17478","summary":"$266K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000},{"id":"3f3a0f7a-ec40-4c92-bce9-d2d5b905a0d8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"552396f4-dc83-43de-9230-6301e5f461bd","title":"Partner Applied AI Engineer ","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-10T19:44:56.038+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/552396f4-dc83-43de-9230-6301e5f461bd","applyUrl":"https://jobs.ashbyhq.com/openai/552396f4-dc83-43de-9230-6301e5f461bd/application","descriptionHtml":"About the team
The Partner Applied AI Engineer (AIE) team ensures the safe and effective deployment of Generative AI (GenAI) applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.
As a Partner Applied AI Engineer, you’ll support systems integrators and their most strategic customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.
About the role
We are looking for a driven solutions leader with a product mindset to own the technical engagement with our systems integrators (including global system integrators (GSIs), regional system integrators (RSIs), and boutique SIs) and ensure their customers achieve tangible business value with GenAI. You will help partners identify high-value use cases and provide technical enablement through the implementation of AI solutions. Your efforts will accelerate partners’ time to unlock distribution and adoption, ensuring they deliver exceptional results for our joint customers while maintaining high-quality standards. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Solutions Architecture.
This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Deeply embed with GSIs, RSIs, and boutique SIs as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API for their customers.
Work with senior SI and customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.
Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.
Forge and manage relationships with SI and customer stakeholders to ensure the successful deployment and scale of their applications.
Codify solution packages and architectural patterns to accelerate time to deployment for customers and partners.
Lead technical support during partners' initial projects to ensure successful implementations and mentor their technical teams towards self-sufficiency in delivering OpenAI-powered solutions.
Scale the Partner Solutions Architect function by sharing knowledge, codifying best practices, contributing resources to our open-source repositories, and publishing resources to internal and external knowledge bases.
Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.
You’ll thrive in this role if you:
Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.
Have led complex technical projects and programs with many stakeholders, ideally within or through an SI.
Have industry experience in programming languages like Python or Javascript.
Have led complex implementations of Generative AI and/or traditional ML solutions.
Have built and/or delivered prototypes using the OpenAI API.
Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Partner Applied AI Engineer (AIE) team ensures the safe and effective deployment of Generative AI (GenAI) applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.\n\nAs a Partner Applied AI Engineer, you’ll support systems integrators and their most strategic customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.\n\n\n\nAbout the role\n\nWe are looking for a driven solutions leader with a product mindset to own the technical engagement with our systems integrators (including global system integrators (GSIs), regional system integrators (RSIs), and boutique SIs) and ensure their customers achieve tangible business value with GenAI. You will help partners identify high-value use cases and provide technical enablement through the implementation of AI solutions. Your efforts will accelerate partners’ time to unlock distribution and adoption, ensuring they deliver exceptional results for our joint customers while maintaining high-quality standards. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Solutions Architecture.\n\nThis role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Deeply embed with GSIs, RSIs, and boutique SIs as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API for their customers.\n\n - Work with senior SI and customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.\n\n - Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.\n\n - Forge and manage relationships with SI and customer stakeholders to ensure the successful deployment and scale of their applications.\n\n - Codify solution packages and architectural patterns to accelerate time to deployment for customers and partners.\n\n - Lead technical support during partners' initial projects to ensure successful implementations and mentor their technical teams towards self-sufficiency in delivering OpenAI-powered solutions.\n\n - Scale the Partner Solutions Architect function by sharing knowledge, codifying best practices, contributing resources to our open-source repositories, and publishing resources to internal and external knowledge bases.\n\n - Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.\n\n\nYou’ll thrive in this role if you:\n\n - Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.\n\n - Have led complex technical projects and programs with many stakeholders, ideally within or through an SI.\n\n - Have industry experience in programming languages like Python or Javascript.\n\n - Have led complex implementations of Generative AI and/or traditional ML solutions.\n\n - Have built and/or delivered prototypes using the OpenAI API.\n\n - Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.\n\n - Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$197K – $278K • Offers Equity","scrapeableCompensationSalarySummary":"$197K - $278K","compensationTiers":[{"id":"ff9e5212-3a5e-4b4d-aeed-e129072524c9","tierSummary":"$197K – $278K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"07e07d0e-dbc0-4cb9-b46e-77c324104263","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"05d2cade-b402-4774-8a2b-531d505c7262","summary":"$197K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":197000,"maxValue":278000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":197000,"maxValue":278000}]}},{"id":"b47aae11-78e1-4321-947a-94a2fa3e83b4","title":"Applied AI Architect","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T09:09:58.008+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b47aae11-78e1-4321-947a-94a2fa3e83b4","applyUrl":"https://jobs.ashbyhq.com/openai/b47aae11-78e1-4321-947a-94a2fa3e83b4/application","descriptionHtml":"The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
This role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n \n\n\nABOUT THE ROLE\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n \n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\n \n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n \n\nThis role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"61171d99-747f-441e-985d-20c010112ad8","title":"Strategic Sourcing Manager, Data Center Infrastructure, Mechanical","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-09T00:03:27.241+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/61171d99-747f-441e-985d-20c010112ad8","applyUrl":"https://jobs.ashbyhq.com/openai/61171d99-747f-441e-985d-20c010112ad8/application","descriptionHtml":"About the Team
OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside leading cloud providers, engineering firms, construction partners, utilities, and equipment manufacturers, we are delivering hyperscale AI campuses that enable the next generation of frontier AI models.
The Strategic Sourcing team develops and executes the commercial strategies that ensure our infrastructure programs have reliable access to the equipment, materials, and strategic partners needed to deliver at unprecedented scale. We partner closely with Infrastructure Delivery, Capacity Planning, Design Engineering, Hardware Operations, Finance, Legal, and our external suppliers to build a resilient global supply network capable of supporting Industrial Compute's long-term growth.
As we continue expanding globally, strategic sourcing becomes a critical competitive advantage, ensuring our infrastructure programs remain cost-effective, resilient, and capable of executing against aggressive deployment timelines.
About the Role
We are seeking a Strategic Sourcing Manager, Data Center Infrastructure to lead sourcing strategy for the critical infrastructure systems that power Industrial Compute campuses. This role will develop commercial strategies, negotiate strategic supplier agreements, and manage relationships across engineering, construction, manufacturing, and infrastructure partners responsible for delivering mission-critical facilities.
You will work closely with Infrastructure Delivery, Capacity Planning, Engineering, Finance, Construction, and external suppliers to ensure Industrial Compute has the capacity, supplier relationships, and commercial frameworks required to support rapid global expansion.
The ideal candidate has experience sourcing major infrastructure systems for hyperscale data centers, mission-critical facilities, industrial construction, semiconductor manufacturing, energy infrastructure, or similarly complex capital projects.
Key Responsibilities
Develop long-term sourcing strategies for data center infrastructure systems supporting Industrial Compute.
Lead strategic supplier selection, RFx processes, commercial negotiations, and contract execution for major infrastructure programs.
Build and maintain executive relationships with key suppliers, manufacturers, EPC firms, integrators, and infrastructure vendors.
Partner with Infrastructure Delivery and Engineering to align sourcing strategies with project schedules, technical requirements, and deployment priorities.
Collaborate with Capacity Planning to ensure supplier capacity aligns with long-term infrastructure roadmaps.
Evaluate supplier capabilities across manufacturing capacity, execution quality, financial health, delivery performance, and operational maturity.
Identify and mitigate supply chain risks through supplier diversification, long-term agreements, alternative sourcing strategies, and capacity reservations.
Monitor global market conditions, manufacturing trends, commodity impacts, geopolitical risks, and supplier ecosystems that may affect infrastructure delivery.
Develop supplier scorecards and performance metrics across quality, cost, schedule, responsiveness, safety, and execution.
Support executive sourcing decisions through financial analysis, market intelligence, scenario planning, and supplier benchmarking.
Partner with Legal and Finance to structure scalable commercial agreements that support Industrial Compute's long-term infrastructure strategy.
Qualifications
Bachelor's degree in Supply Chain, Engineering, Construction Management, Business, Operations, Finance, or a related field.
8+ years of experience in strategic sourcing, procurement, supplier management, or infrastructure supply chain management.
Experience sourcing major infrastructure systems, industrial equipment, mission-critical facilities, or large capital projects.
Proven experience negotiating complex commercial agreements with strategic suppliers.
Strong understanding of supplier qualification, contract strategy, supplier performance management, and sourcing governance.
Experience partnering with engineering, construction, finance, legal, and operations organizations.
Excellent analytical, financial modeling, negotiation, and executive communication skills.
Preferred Skills
Experience sourcing one or more of the following infrastructure systems:
Prefabricated electrical skids and e-houses
Modular data center infrastructure
Modular cooling plants and their components (Heat exchangers, pumps, chillers, VFD)
Experience working with different forms of cooling (air and water cooled chillers, dry or adiabatic coolers, CRAH, CRAC, Air Handling Units)
Structural steel, enclosure systems and fabrication processes
Steel, stainless steel piping and components (valves, control valves, flanges)
Additionally, we'd value:
Experience supporting hyper-scale cloud, AI infrastructure, semiconductor, energy, or advanced manufacturing programs.
Familiarity with long-lead equipment planning and supplier capacity management.
Experience working with global supplier networks across North America, Europe, and Asia.
Experience working with EPC, design-build, or integrated project delivery partners
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside leading cloud providers, engineering firms, construction partners, utilities, and equipment manufacturers, we are delivering hyperscale AI campuses that enable the next generation of frontier AI models.\n\nThe Strategic Sourcing team develops and executes the commercial strategies that ensure our infrastructure programs have reliable access to the equipment, materials, and strategic partners needed to deliver at unprecedented scale. We partner closely with Infrastructure Delivery, Capacity Planning, Design Engineering, Hardware Operations, Finance, Legal, and our external suppliers to build a resilient global supply network capable of supporting Industrial Compute's long-term growth.\n\nAs we continue expanding globally, strategic sourcing becomes a critical competitive advantage, ensuring our infrastructure programs remain cost-effective, resilient, and capable of executing against aggressive deployment timelines.\n\nAbout the Role\n\nWe are seeking a Strategic Sourcing Manager, Data Center Infrastructure to lead sourcing strategy for the critical infrastructure systems that power Industrial Compute campuses. This role will develop commercial strategies, negotiate strategic supplier agreements, and manage relationships across engineering, construction, manufacturing, and infrastructure partners responsible for delivering mission-critical facilities.\n\nYou will work closely with Infrastructure Delivery, Capacity Planning, Engineering, Finance, Construction, and external suppliers to ensure Industrial Compute has the capacity, supplier relationships, and commercial frameworks required to support rapid global expansion.\n\nThe ideal candidate has experience sourcing major infrastructure systems for hyperscale data centers, mission-critical facilities, industrial construction, semiconductor manufacturing, energy infrastructure, or similarly complex capital projects.\n\nKey Responsibilities\n\n - Develop long-term sourcing strategies for data center infrastructure systems supporting Industrial Compute.\n\n - Lead strategic supplier selection, RFx processes, commercial negotiations, and contract execution for major infrastructure programs.\n\n - Build and maintain executive relationships with key suppliers, manufacturers, EPC firms, integrators, and infrastructure vendors.\n\n - Partner with Infrastructure Delivery and Engineering to align sourcing strategies with project schedules, technical requirements, and deployment priorities.\n\n - Collaborate with Capacity Planning to ensure supplier capacity aligns with long-term infrastructure roadmaps.\n\n - Evaluate supplier capabilities across manufacturing capacity, execution quality, financial health, delivery performance, and operational maturity.\n\n - Identify and mitigate supply chain risks through supplier diversification, long-term agreements, alternative sourcing strategies, and capacity reservations.\n\n - Monitor global market conditions, manufacturing trends, commodity impacts, geopolitical risks, and supplier ecosystems that may affect infrastructure delivery.\n\n - Develop supplier scorecards and performance metrics across quality, cost, schedule, responsiveness, safety, and execution.\n\n - Support executive sourcing decisions through financial analysis, market intelligence, scenario planning, and supplier benchmarking.\n\n - Partner with Legal and Finance to structure scalable commercial agreements that support Industrial Compute's long-term infrastructure strategy.\n\nQualifications\n\n - Bachelor's degree in Supply Chain, Engineering, Construction Management, Business, Operations, Finance, or a related field.\n\n - 8+ years of experience in strategic sourcing, procurement, supplier management, or infrastructure supply chain management.\n\n - Experience sourcing major infrastructure systems, industrial equipment, mission-critical facilities, or large capital projects.\n\n - Proven experience negotiating complex commercial agreements with strategic suppliers.\n\n - Strong understanding of supplier qualification, contract strategy, supplier performance management, and sourcing governance.\n\n - Experience partnering with engineering, construction, finance, legal, and operations organizations.\n\n - Excellent analytical, financial modeling, negotiation, and executive communication skills.\n\nPreferred Skills\n\nExperience sourcing one or more of the following infrastructure systems:\n\n - Prefabricated electrical skids and e-houses\n\n - Modular data center infrastructure\n\n - Modular cooling plants and their components (Heat exchangers, pumps, chillers, VFD)\n\n - Experience working with different forms of cooling (air and water cooled chillers, dry or adiabatic coolers, CRAH, CRAC, Air Handling Units)\n\n - Structural steel, enclosure systems and fabrication processes\n\n - Steel, stainless steel piping and components (valves, control valves, flanges)\n\nAdditionally, we'd value:\n\n - Experience supporting hyper-scale cloud, AI infrastructure, semiconductor, energy, or advanced manufacturing programs.\n\n - Familiarity with long-lead equipment planning and supplier capacity management.\n\n - Experience working with global supplier networks across North America, Europe, and Asia.\n\n - Experience working with EPC, design-build, or integrated project delivery partners\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $285K","compensationTiers":[{"id":"2ba809f4-10c4-412e-8b26-40c41b73c781","tierSummary":"$226K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"411b2394-560b-4d82-acdb-b99f95a73ed4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8a3db04c-d3ec-4a71-86c5-a57667789e70","summary":"$226K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}},{"id":"fe753283-d232-4470-8e20-fbeb217ea9e2","title":"Strategic Sourcing Manager, Data Center Infrastructure, Electrical","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-13T00:41:21.351+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fe753283-d232-4470-8e20-fbeb217ea9e2","applyUrl":"https://jobs.ashbyhq.com/openai/fe753283-d232-4470-8e20-fbeb217ea9e2/application","descriptionHtml":"About the Team
OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside leading cloud providers, engineering firms, construction partners, utilities, and equipment manufacturers, we are delivering hyperscale AI campuses that enable the next generation of frontier AI models.
The Strategic Sourcing team develops and executes the commercial strategies that ensure our infrastructure programs have reliable access to the equipment, materials, and strategic partners needed to deliver at unprecedented scale. We partner closely with Infrastructure Delivery, Capacity Planning, Design Engineering, Hardware Operations, Finance, Legal, and our external suppliers to build a resilient global supply network capable of supporting Industrial Compute's long-term growth.
As we continue expanding globally, strategic sourcing becomes a critical competitive advantage, ensuring our infrastructure programs remain cost-effective, resilient, and capable of executing against aggressive deployment timelines.
About the Role
We are seeking a Strategic Sourcing Manager, Data Center Infrastructure to lead sourcing strategy for the critical infrastructure systems that power Industrial Compute campuses. This role will develop commercial strategies, negotiate strategic supplier agreements, and manage relationships across engineering, construction, manufacturing, and infrastructure partners responsible for delivering mission-critical facilities.
You will work closely with Infrastructure Delivery, Capacity Planning, Engineering, Finance, Construction, and external suppliers to ensure Industrial Compute has the capacity, supplier relationships, and commercial frameworks required to support rapid global expansion.
The ideal candidate has experience sourcing major infrastructure systems for hyperscale data centers, mission-critical facilities, industrial construction, semiconductor manufacturing, energy infrastructure, or similarly complex capital projects.
Key Responsibilities
Develop long-term sourcing strategies for data center infrastructure systems supporting Industrial Compute.
Lead strategic supplier selection, RFx processes, commercial negotiations, and contract execution for major infrastructure programs.
Build and maintain executive relationships with key suppliers, manufacturers, EPC firms, integrators, and infrastructure vendors.
Partner with Infrastructure Delivery and Engineering to align sourcing strategies with project schedules, technical requirements, and deployment priorities.
Collaborate with Capacity Planning to ensure supplier capacity aligns with long-term infrastructure roadmaps.
Evaluate supplier capabilities across manufacturing capacity, execution quality, financial health, delivery performance, and operational maturity.
Identify and mitigate supply chain risks through supplier diversification, long-term agreements, alternative sourcing strategies, and capacity reservations.
Monitor global market conditions, manufacturing trends, commodity impacts, geopolitical risks, and supplier ecosystems that may affect infrastructure delivery.
Develop supplier scorecards and performance metrics across quality, cost, schedule, responsiveness, safety, and execution.
Support executive sourcing decisions through financial analysis, market intelligence, scenario planning, and supplier benchmarking.
Partner with Legal and Finance to structure scalable commercial agreements that support Industrial Compute's long-term infrastructure strategy.
Qualifications
Bachelor's degree in Supply Chain, Engineering, Construction Management, Business, Operations, Finance, or a related field.
8+ years of experience in strategic sourcing, procurement, supplier management, or infrastructure supply chain management.
Experience sourcing major infrastructure systems, industrial equipment, mission-critical facilities, or large capital projects.
Proven experience negotiating complex commercial agreements with strategic suppliers.
Strong understanding of supplier qualification, contract strategy, supplier performance management, and sourcing governance.
Experience partnering with engineering, construction, finance, legal, and operations organizations.
Excellent analytical, financial modeling, negotiation, and executive communication skills.
Preferred Skills
Experience sourcing one or more of the following infrastructure systems:
HV to MV Substation and Transformer Equipment
Medium voltage electrical distribution equipment & MV to LV transformers
Low voltage electrical distribution equipment (switchgear, busway, UPS)
Power system protection, control & monitoring products
Prefabricated electrical skids and e-houses
Modular data center infrastructure
Additionally, we'd value:
Experience supporting hyperscale cloud, AI infrastructure, semiconductor, energy, or advanced manufacturing programs.
Familiarity with long-lead equipment planning and supplier capacity management.
Experience working with global supplier networks across North America, Europe, and Asia.
Experience working with EPC, design-build, or integrated project delivery partners
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside leading cloud providers, engineering firms, construction partners, utilities, and equipment manufacturers, we are delivering hyperscale AI campuses that enable the next generation of frontier AI models.\n\nThe Strategic Sourcing team develops and executes the commercial strategies that ensure our infrastructure programs have reliable access to the equipment, materials, and strategic partners needed to deliver at unprecedented scale. We partner closely with Infrastructure Delivery, Capacity Planning, Design Engineering, Hardware Operations, Finance, Legal, and our external suppliers to build a resilient global supply network capable of supporting Industrial Compute's long-term growth.\n\nAs we continue expanding globally, strategic sourcing becomes a critical competitive advantage, ensuring our infrastructure programs remain cost-effective, resilient, and capable of executing against aggressive deployment timelines.\n\nAbout the Role\n\nWe are seeking a Strategic Sourcing Manager, Data Center Infrastructure to lead sourcing strategy for the critical infrastructure systems that power Industrial Compute campuses. This role will develop commercial strategies, negotiate strategic supplier agreements, and manage relationships across engineering, construction, manufacturing, and infrastructure partners responsible for delivering mission-critical facilities.\n\nYou will work closely with Infrastructure Delivery, Capacity Planning, Engineering, Finance, Construction, and external suppliers to ensure Industrial Compute has the capacity, supplier relationships, and commercial frameworks required to support rapid global expansion.\n\nThe ideal candidate has experience sourcing major infrastructure systems for hyperscale data centers, mission-critical facilities, industrial construction, semiconductor manufacturing, energy infrastructure, or similarly complex capital projects.\n\nKey Responsibilities\n\n - Develop long-term sourcing strategies for data center infrastructure systems supporting Industrial Compute.\n\n - Lead strategic supplier selection, RFx processes, commercial negotiations, and contract execution for major infrastructure programs.\n\n - Build and maintain executive relationships with key suppliers, manufacturers, EPC firms, integrators, and infrastructure vendors.\n\n - Partner with Infrastructure Delivery and Engineering to align sourcing strategies with project schedules, technical requirements, and deployment priorities.\n\n - Collaborate with Capacity Planning to ensure supplier capacity aligns with long-term infrastructure roadmaps.\n\n - Evaluate supplier capabilities across manufacturing capacity, execution quality, financial health, delivery performance, and operational maturity.\n\n - Identify and mitigate supply chain risks through supplier diversification, long-term agreements, alternative sourcing strategies, and capacity reservations.\n\n - Monitor global market conditions, manufacturing trends, commodity impacts, geopolitical risks, and supplier ecosystems that may affect infrastructure delivery.\n\n - Develop supplier scorecards and performance metrics across quality, cost, schedule, responsiveness, safety, and execution.\n\n - Support executive sourcing decisions through financial analysis, market intelligence, scenario planning, and supplier benchmarking.\n\n - Partner with Legal and Finance to structure scalable commercial agreements that support Industrial Compute's long-term infrastructure strategy.\n\nQualifications\n\n - Bachelor's degree in Supply Chain, Engineering, Construction Management, Business, Operations, Finance, or a related field.\n\n - 8+ years of experience in strategic sourcing, procurement, supplier management, or infrastructure supply chain management.\n\n - Experience sourcing major infrastructure systems, industrial equipment, mission-critical facilities, or large capital projects.\n\n - Proven experience negotiating complex commercial agreements with strategic suppliers.\n\n - Strong understanding of supplier qualification, contract strategy, supplier performance management, and sourcing governance.\n\n - Experience partnering with engineering, construction, finance, legal, and operations organizations.\n\n - Excellent analytical, financial modeling, negotiation, and executive communication skills.\n\nPreferred Skills\n\nExperience sourcing one or more of the following infrastructure systems:\n\n - HV to MV Substation and Transformer Equipment\n\n - Medium voltage electrical distribution equipment & MV to LV transformers\n\n - Low voltage electrical distribution equipment (switchgear, busway, UPS)\n\n - Power system protection, control & monitoring products\n\n - Prefabricated electrical skids and e-houses\n\n - Modular data center infrastructure\n\nAdditionally, we'd value:\n\n - Experience supporting hyperscale cloud, AI infrastructure, semiconductor, energy, or advanced manufacturing programs.\n\n - Familiarity with long-lead equipment planning and supplier capacity management.\n\n - Experience working with global supplier networks across North America, Europe, and Asia.\n\n - Experience working with EPC, design-build, or integrated project delivery partners\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $285K","compensationTiers":[{"id":"2ba809f4-10c4-412e-8b26-40c41b73c781","tierSummary":"$226K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"411b2394-560b-4d82-acdb-b99f95a73ed4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8a3db04c-d3ec-4a71-86c5-a57667789e70","summary":"$226K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}},{"id":"d085d2ec-0256-4ecf-b493-81ea34942e51","title":"Account Director, Digital Natives","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Delhi, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Mumbai, India","address":{"postalAddress":{"addressCountry":"India","addressLocality":"Mumbai"}}}],"publishedAt":"2026-09-10T06:21:47.936+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Delhi","addressCountry":"India","addressLocality":"Delhi"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d085d2ec-0256-4ecf-b493-81ea34942e51","applyUrl":"https://jobs.ashbyhq.com/openai/d085d2ec-0256-4ecf-b493-81ea34942e51/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role can be based in Delhi or Mumbai
In this role, you'll:
Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
Support your customer accounts from initial engagement to successful deployment and through to renewal
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a revenue target
Manage revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
7+ years selling and renewing platform-as-a-service and/or software-as-a-service
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role can be based in Delhi or Mumbai\n\nIn this role, you'll:\n\n - Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan\n\n - Support your customer accounts from initial engagement to successful deployment and through to renewal\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a revenue target\n\n - Manage revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\n\n\nWe're seeking someone with experience including:\n\n - 7+ years selling and renewing platform-as-a-service and/or software-as-a-service\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8eaa92fb-b908-4624-9b34-1ec7b5aa03d6","title":"Electrical Engineer, Robotics","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-28T02:52:31.757+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8eaa92fb-b908-4624-9b34-1ec7b5aa03d6","applyUrl":"https://jobs.ashbyhq.com/openai/8eaa92fb-b908-4624-9b34-1ec7b5aa03d6/application","descriptionHtml":"About the Team
Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives.
About the Role
We're looking for an experienced Electrical Engineer to help develop the next generation of robotic systems at OpenAI. This role spans the full lifecycle of hardware development, from early concept exploration and prototyping through circuit design, component selection, PCB layout, bring-up, integration, and deployment.
Engineers in this role are expected to independently drive significant hardware efforts from initial concept through deployment. You will translate ambiguous goals into concrete engineering plans, make key technical decisions, coordinate closely with cross-functional partners, and own execution through the iterations required to deliver a successful system.
Many of the systems we build are still being defined. You will work closely with mechanical, firmware, software, controls, and research teams to evaluate new ideas, develop novel hardware, and integrate it into robotic platforms. Success in this role requires strong engineering judgment, comfort operating in ambiguous spaces, and the ability to balance rapid experimentation with the discipline required to build reliable and scalable systems.
The ideal candidate enjoys building things from first principles and is equally comfortable evaluating a new technology, debugging a prototype on the bench, reviewing PCB layout details, and driving system integration efforts. You should be able to move quickly when appropriate, but also know when investing in robustness, simplicity, or infrastructure will create leverage for future development.
This role is based in San Francisco, CA, and requires in-person presence 4 days a week.
In this role, you will:
Own significant portions of the electrical architecture for compact, highly integrated robotic and electromechanical systems, including sensing, communication, power distribution, and actuator interfaces.
Design and implement compact electronics spanning circuit design, component selection, PCB layout, bring-up, validation, and deployment.
Build and validate hardware in integrated robotic systems, driving issues from first observation through root cause and design resolution.
Partner closely with mechanical, firmware, software, controls, manufacturing, and research teams to deliver coherent system-level solutions.
Make thoughtful engineering tradeoffs across performance, size, power, reliability, manufacturability, and iteration speed.
You might thrive in this role if you:
Have 6+ years of experience developing electrical systems for robotics, consumer electronics, medical devices, wearables, cameras, or other tightly integrated electromechanical products.
Have personally owned hardware from concept through PCB layout, bring-up, validation, and deployment.
Enjoy designing compact, high-density electronics that must fit within severe mechanical constraints.
Have experience with technologies such as BGAs, rigid-flex assemblies, fine-pitch interconnects, micro-coax, FPCs, dense connector systems, or similar packaging approaches.
Can reason across electrical, firmware, and mechanical boundaries when making design decisions.
Are comfortable taking ownership of loosely defined problems and turning them into working systems with limited direction.
Have partnered closely with cross-functional teams to translate product goals into practical hardware systems.
Enjoy building and validating integrated prototypes where mechanical, electrical, firmware, and sensing systems are developed together.
Enjoy collaborating closely with and supporting the growth of other engineers on the team.
Additional, preferred qualifications:
Experience with GMSL, MIPI/CSI, FPD-Link, or other high-speed camera interfaces.
Experience with multi-board robotic or electromechanical systems that include distributed sensing, actuation, and real-time communication.
Experience bringing hardware through EVT/DVT-style builds, low-volume production, or contract-manufacturer-supported builds.
Familiarity with writing bring-up, test, or diagnostic firmware in C, C++, Rust, or Python.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives.\n\n\n\nAbout the Role\n\nWe're looking for an experienced Electrical Engineer to help develop the next generation of robotic systems at OpenAI. This role spans the full lifecycle of hardware development, from early concept exploration and prototyping through circuit design, component selection, PCB layout, bring-up, integration, and deployment.\n\nEngineers in this role are expected to independently drive significant hardware efforts from initial concept through deployment. You will translate ambiguous goals into concrete engineering plans, make key technical decisions, coordinate closely with cross-functional partners, and own execution through the iterations required to deliver a successful system.\n\nMany of the systems we build are still being defined. You will work closely with mechanical, firmware, software, controls, and research teams to evaluate new ideas, develop novel hardware, and integrate it into robotic platforms. Success in this role requires strong engineering judgment, comfort operating in ambiguous spaces, and the ability to balance rapid experimentation with the discipline required to build reliable and scalable systems.\n\nThe ideal candidate enjoys building things from first principles and is equally comfortable evaluating a new technology, debugging a prototype on the bench, reviewing PCB layout details, and driving system integration efforts. You should be able to move quickly when appropriate, but also know when investing in robustness, simplicity, or infrastructure will create leverage for future development.\n\nThis role is based in San Francisco, CA, and requires in-person presence 4 days a week.\n\n\n\nIn this role, you will:\n\n - Own significant portions of the electrical architecture for compact, highly integrated robotic and electromechanical systems, including sensing, communication, power distribution, and actuator interfaces.\n\n - Design and implement compact electronics spanning circuit design, component selection, PCB layout, bring-up, validation, and deployment.\n\n - Build and validate hardware in integrated robotic systems, driving issues from first observation through root cause and design resolution.\n\n - Partner closely with mechanical, firmware, software, controls, manufacturing, and research teams to deliver coherent system-level solutions.\n\n - Make thoughtful engineering tradeoffs across performance, size, power, reliability, manufacturability, and iteration speed.\n\n\n\nYou might thrive in this role if you:\n\n - Have 6+ years of experience developing electrical systems for robotics, consumer electronics, medical devices, wearables, cameras, or other tightly integrated electromechanical products.\n\n - Have personally owned hardware from concept through PCB layout, bring-up, validation, and deployment.\n\n - Enjoy designing compact, high-density electronics that must fit within severe mechanical constraints.\n\n - Have experience with technologies such as BGAs, rigid-flex assemblies, fine-pitch interconnects, micro-coax, FPCs, dense connector systems, or similar packaging approaches.\n\n - Can reason across electrical, firmware, and mechanical boundaries when making design decisions.\n\n - Are comfortable taking ownership of loosely defined problems and turning them into working systems with limited direction.\n\n - Have partnered closely with cross-functional teams to translate product goals into practical hardware systems.\n\n - Enjoy building and validating integrated prototypes where mechanical, electrical, firmware, and sensing systems are developed together.\n\n - Enjoy collaborating closely with and supporting the growth of other engineers on the team.\n\n\n\nAdditional, preferred qualifications:\n\n - Experience with GMSL, MIPI/CSI, FPD-Link, or other high-speed camera interfaces.\n\n - Experience with multi-board robotic or electromechanical systems that include distributed sensing, actuation, and real-time communication.\n\n - Experience bringing hardware through EVT/DVT-style builds, low-volume production, or contract-manufacturer-supported builds.\n\n - Familiarity with writing bring-up, test, or diagnostic firmware in C, C++, Rust, or Python.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $423K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $423K","compensationTiers":[{"id":"69380c39-7c88-4186-8c0a-143e037ace56","tierSummary":"$287K – $423K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"47b7384f-592f-4923-956e-06508b658b30","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"87f55e0a-80d7-470c-a8d5-31e17d25670f","summary":"$287K – $423K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":423000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":423000}]}},{"id":"621bb104-9daa-4c9e-949a-03d5730334e8","title":"Software Engineer, ChatGPT Infrastructure","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-28T19:48:03.864+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/621bb104-9daa-4c9e-949a-03d5730334e8","applyUrl":"https://jobs.ashbyhq.com/openai/621bb104-9daa-4c9e-949a-03d5730334e8/application","descriptionHtml":"About the Team
Our London-based team builds the backend systems that help ChatGPT scale reliably. We work on infrastructure close to the product, partnering with engineering teams to improve the performance, resilience, and operability of critical user-facing systems.
Our work combines backend software engineering with distributed systems and production reliability. We build shared capabilities, improve high-traffic workflows, and make it easier to introduce new product functionality without compromising performance or availability.
About the Role
This role is for software engineers who want to build and evolve backend systems operating at significant scale. You’ll write production code, design shared infrastructure, and solve technical challenges involving performance, distributed systems, and system reliability.
You’ll also own how those systems behave in production: how changes are rolled out, how issues are detected and diagnosed, and how recurring operational problems can be addressed through better software and system design.
This is a strong fit for backend engineers who enjoy complex systems problems and want a direct connection between the infrastructure they build and the experience of ChatGPT users.
In this role, you will:
Design, build, and maintain backend systems supporting high-traffic ChatGPT experiences.
Develop shared services, APIs, and infrastructure that help product teams build and launch new capabilities safely.
Improve the performance, scalability, and efficiency of production systems as usage and product complexity grow.
Build and improve systems for asynchronous processing and other large-scale backend workloads.
Lead architectural improvements and infrastructure migrations while maintaining correctness, compatibility, and safe rollout and rollback.
Strengthen monitoring, alerting, and diagnostics to detect problems early and reduce customer impact.
Participate in on-call, incident response, and root-cause analysis, and turn operational learnings into lasting engineering improvements.
Work across product and infrastructure teams to ensure new systems are reliable, secure, and production-ready.
Build automation and tooling that reduce repetitive operational work and improve engineering effectiveness.
You might thrive in this role if you:
Have experience building and operating backend systems at scale.
Understand distributed systems concepts such as concurrency, consistency, asynchronous processing, and failure handling.
Enjoy writing production code while taking ownership of how systems behave in real-world conditions.
Can identify and address bottlenecks affecting latency, throughput, resource usage, or reliability.
Have experience introducing production changes safely through testing, staged rollouts, monitoring, and rollback plans.
Are comfortable investigating ambiguous technical problems and collaborating across teams to resolve them.
Care about clear interfaces, maintainable systems, and practical engineering tradeoffs.
Take ownership of projects from design and implementation through deployment and ongoing improvement.
Qualifications
4+ years of professional software engineering experience, including significant experience building backend or distributed systems.
Strong proficiency in at least one general-purpose programming language and experience writing reliable, maintainable production code.
Experience designing, building, or improving services, platforms, or shared infrastructure at scale.
Familiarity with production reliability practices, including monitoring, incident response, root-cause analysis, and operational readiness.
Experience diagnosing performance, scalability, or reliability issues in production environments.
Understanding of distributed systems, data storage, concurrency, asynchronous processing, or networking.
Familiarity with modern deployment, observability, and cloud infrastructure practices.
Ability to lead complex technical work and collaborate effectively across product and infrastructure teams.
Experience with cloud infrastructure, containerized environments, or observability tools is useful but not required. We welcome candidates from backend engineering, distributed systems, platform engineering, and reliability backgrounds.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur London-based team builds the backend systems that help ChatGPT scale reliably. We work on infrastructure close to the product, partnering with engineering teams to improve the performance, resilience, and operability of critical user-facing systems.\n\nOur work combines backend software engineering with distributed systems and production reliability. We build shared capabilities, improve high-traffic workflows, and make it easier to introduce new product functionality without compromising performance or availability.\n\nAbout the Role\n\nThis role is for software engineers who want to build and evolve backend systems operating at significant scale. You’ll write production code, design shared infrastructure, and solve technical challenges involving performance, distributed systems, and system reliability.\n\nYou’ll also own how those systems behave in production: how changes are rolled out, how issues are detected and diagnosed, and how recurring operational problems can be addressed through better software and system design.\n\nThis is a strong fit for backend engineers who enjoy complex systems problems and want a direct connection between the infrastructure they build and the experience of ChatGPT users.\n\n\n\nIn this role, you will:\n\n - Design, build, and maintain backend systems supporting high-traffic ChatGPT experiences.\n\n - Develop shared services, APIs, and infrastructure that help product teams build and launch new capabilities safely.\n\n - Improve the performance, scalability, and efficiency of production systems as usage and product complexity grow.\n\n - Build and improve systems for asynchronous processing and other large-scale backend workloads.\n\n - Lead architectural improvements and infrastructure migrations while maintaining correctness, compatibility, and safe rollout and rollback.\n\n - Strengthen monitoring, alerting, and diagnostics to detect problems early and reduce customer impact.\n\n - Participate in on-call, incident response, and root-cause analysis, and turn operational learnings into lasting engineering improvements.\n\n - Work across product and infrastructure teams to ensure new systems are reliable, secure, and production-ready.\n\n - Build automation and tooling that reduce repetitive operational work and improve engineering effectiveness.\n\n\n\nYou might thrive in this role if you:\n\n - Have experience building and operating backend systems at scale.\n\n - Understand distributed systems concepts such as concurrency, consistency, asynchronous processing, and failure handling.\n\n - Enjoy writing production code while taking ownership of how systems behave in real-world conditions.\n\n - Can identify and address bottlenecks affecting latency, throughput, resource usage, or reliability.\n\n - Have experience introducing production changes safely through testing, staged rollouts, monitoring, and rollback plans.\n\n - Are comfortable investigating ambiguous technical problems and collaborating across teams to resolve them.\n\n - Care about clear interfaces, maintainable systems, and practical engineering tradeoffs.\n\n - Take ownership of projects from design and implementation through deployment and ongoing improvement.\n\nQualifications\n\n - 4+ years of professional software engineering experience, including significant experience building backend or distributed systems.\n\n - Strong proficiency in at least one general-purpose programming language and experience writing reliable, maintainable production code.\n\n - Experience designing, building, or improving services, platforms, or shared infrastructure at scale.\n\n - Familiarity with production reliability practices, including monitoring, incident response, root-cause analysis, and operational readiness.\n\n - Experience diagnosing performance, scalability, or reliability issues in production environments.\n\n - Understanding of distributed systems, data storage, concurrency, asynchronous processing, or networking.\n\n - Familiarity with modern deployment, observability, and cloud infrastructure practices.\n\n - Ability to lead complex technical work and collaborate effectively across product and infrastructure teams.\n\nExperience with cloud infrastructure, containerized environments, or observability tools is useful but not required. We welcome candidates from backend engineering, distributed systems, platform engineering, and reliability backgrounds.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"£194K – £280K • Offers Equity","scrapeableCompensationSalarySummary":"£194K - £280K","compensationTiers":[{"id":"7aada4ee-6919-4cde-8160-976c3e8e057d","tierSummary":"£194K – £280K • Offers Equity","title":"London","additionalInformation":null,"components":[{"id":"c7c03643-5edc-4fa7-afda-6df2bd769a0f","summary":"£194K – £280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":194000,"maxValue":280000},{"id":"20f1f85d-3096-468d-8a0a-690f73beefcc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":194000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]}},{"id":"77bc0b3a-35c1-4ecf-99c7-1b3b19d959ca","title":"Full Stack Software Engineer, Growth","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-30T23:55:33.386+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/77bc0b3a-35c1-4ecf-99c7-1b3b19d959ca","applyUrl":"https://jobs.ashbyhq.com/openai/77bc0b3a-35c1-4ecf-99c7-1b3b19d959ca/application","descriptionHtml":"About the Team
The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world.
We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, or platform barriers. Our commitment is to facilitate the use of AI to enhance lives, fostered by rigorous insights into how people use our products.
About the Role
We are looking for an experienced fullstack engineer to join our new ChatGPT Growth team to spearhead high-impact projects that amplify the user base of ChatGPT and Plus Subscribers. Your role will include projects such as optimizing account access, notifications, SEO, fostering value discovery, and virality. As we are in the nascent stages of growth at OpenAI, we will rely on you to discover pivotal areas where strategic bets or incremental efforts can catalyze significant impact. We value engineers who are impact-driven, autonomous, adept at discerning crucial insights from experimental results, and have a strong intuition for how to remove barriers to unlocking the magic of ChatGPT.
In this role, you will:
Drive long-term growth of ChatGPT through a combination of data analysis, product ideation, and experimentation to optimize product experiences.
Plan and deploy backend APIs necessary to power these product experiences.
Execute on projects by working closely with research, product, design, data science and other members of product teams to land impact on product goals.
Create a diverse and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group-think.
You might thrive in this role if you:
Shipped features on web that optimize the user funnel, such as landing pages, product pages, purchase flows, search flows, etc.
Are highly analytical and have experience designing and implementing A/B tests, with a scientific approach to data-based experiments. You know exactly what and how to track business metrics and KPIs.
Have a voracious and intrinsic desire to learn and fill in missing skills. An equally strong talent for sharing that information clearly and concisely with others
Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world.\n\nWe seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, or platform barriers. Our commitment is to facilitate the use of AI to enhance lives, fostered by rigorous insights into how people use our products.\n\nAbout the Role\n\nWe are looking for an experienced fullstack engineer to join our new ChatGPT Growth team to spearhead high-impact projects that amplify the user base of ChatGPT and Plus Subscribers. Your role will include projects such as optimizing account access, notifications, SEO, fostering value discovery, and virality. As we are in the nascent stages of growth at OpenAI, we will rely on you to discover pivotal areas where strategic bets or incremental efforts can catalyze significant impact. We value engineers who are impact-driven, autonomous, adept at discerning crucial insights from experimental results, and have a strong intuition for how to remove barriers to unlocking the magic of ChatGPT.\n\nIn this role, you will:\n\n - Drive long-term growth of ChatGPT through a combination of data analysis, product ideation, and experimentation to optimize product experiences.\n\n - Plan and deploy backend APIs necessary to power these product experiences.\n\n - Execute on projects by working closely with research, product, design, data science and other members of product teams to land impact on product goals.\n\n - Create a diverse and inclusive culture that makes all feel welcome while enabling radical candor and the challenging of group-think.\n\nYou might thrive in this role if you:\n\n - Shipped features on web that optimize the user funnel, such as landing pages, product pages, purchase flows, search flows, etc.\n\n - Are highly analytical and have experience designing and implementing A/B tests, with a scientific approach to data-based experiments. You know exactly what and how to track business metrics and KPIs.\n\n - Have a voracious and intrinsic desire to learn and fill in missing skills. An equally strong talent for sharing that information clearly and concisely with others\n\n - Are comfortable with ambiguity and rapidly changing conditions. You view changes as an opportunity to add structure and order when necessary\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $385K","compensationTiers":[{"id":"2e11866c-abed-4e71-86e0-36114b6643fd","tierSummary":"$266K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0d950505-e72b-45fd-9027-a226cff0ccbe","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"51ea9195-62e0-464e-8289-77a551bb18d7","summary":"$266K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000}]}},{"id":"29c2c171-fb63-4985-9ac5-229b2ff5ced6","title":"Software Engineer, Cloud Infrastructure","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-10-01T16:17:45.679+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/29c2c171-fb63-4985-9ac5-229b2ff5ced6","applyUrl":"https://jobs.ashbyhq.com/openai/29c2c171-fb63-4985-9ac5-229b2ff5ced6/application","descriptionHtml":"Cloud Infrastructure builds the shared platforms behind ChatGPT and the OpenAI API. We work across engineering and product teams to make infrastructure reliable, secure and easier to use as OpenAI grows.
Cloud Infrastructure at OpenAI builds and operates the multi-cloud compute platform that other teams build on. Our work spans cluster creation and lifecycle management, upgrades, patching, compliance and the tools engineers use to provision and run infrastructure. The platform supports a broad range of customers, including API and chat products, data systems, observability and online serving.
Our focus is the shared CPU compute foundation and its platform capabilities, rather than specialized GPU optimization. We build across OCI, AWS and Azure, solving the practical problems of making a common platform useful across different cloud environments.
OpenAI develops and deploys AI with the goal of benefiting humanity. Responsible deployment and safety are central to that work.
You will build infrastructure abstractions that help teams ship and scale products. This is a software engineering role with end-to-end production ownership: designing capabilities, writing the implementation, rolling it out and improving how it operates.
We are looking for engineers who have built shared infrastructure, not only deployed applications on an existing platform. You should be comfortable understanding users’ needs, identifying missing capabilities and turning an ambiguous problem into a working system. Experience at OpenAI’s scale is not a prerequisite; sound engineering judgment and the ability to adapt familiar solutions to a much larger environment matter.
Build and improve the systems that create, configure and manage Kubernetes clusters throughout their lifecycle, including safe upgrades and ongoing maintenance.
Develop reusable platform tooling and infrastructure automation so internal teams can provision and use compute without repeatedly solving the same underlying problems.
Improve capacity management, autoscaling and resource allocation, including namespace management and quotas, with attention to efficient use of compute.
Help make workloads and platform capabilities easier to manage across clusters and cloud environments, including the foundations for multi-cluster mobility.
Make security, patching and compliance part of the platform’s day-to-day operation, rather than separate manual processes.
Work with teams using the platform to understand friction, prioritize improvements and build components that serve multiple use cases rather than one application alone.
Own the reliability of what you build, including incident response through an on-call rotation, and turn operational lessons into lasting improvements.
Take ownership of a defined area, make progress independently and seek the context or help needed to unblock work. Adapt when operational needs or company priorities change.
Have at least five years of experience building core infrastructure and can explain the systems you personally designed, implemented and operated.
Bring strong software engineering skills and experience building shared cloud or cluster platforms. Kubernetes experience is especially relevant; strong adjacent platform-building experience can also be valuable.
Have worked on problems such as cluster lifecycle, infrastructure automation, capacity, autoscaling, tenancy or safe production changes, with a clear understanding of the tradeoffs involved.
Can move between architecture and implementation, and are comfortable owning a system after it reaches production.
Build tools with their users in mind, balancing useful abstractions with the ability to diagnose and operate the underlying system.
Work effectively with ambiguity, changing priorities and incomplete information. You make progress, communicate tradeoffs and know when to ask for help.
Value a collaborative, inclusive environment where people can challenge ideas directly and respectfully.
Experience that would be especially useful
Infrastructure as code and repeatable cluster provisioning, including Terraform or comparable tooling.
Production Kubernetes operations, cluster and node upgrades, resource isolation, quotas or autoscaling policy design.
Shared platforms spanning multiple clusters or cloud providers.
Building platform APIs, controllers or operational automation that reduce manual work. Deep upstream Kubernetes specialization is not a universal prerequisite.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nCloud Infrastructure builds the shared platforms behind ChatGPT and the OpenAI API. We work across engineering and product teams to make infrastructure reliable, secure and easier to use as OpenAI grows.\n\nCloud Infrastructure at OpenAI builds and operates the multi-cloud compute platform that other teams build on. Our work spans cluster creation and lifecycle management, upgrades, patching, compliance and the tools engineers use to provision and run infrastructure. The platform supports a broad range of customers, including API and chat products, data systems, observability and online serving.\n\nOur focus is the shared CPU compute foundation and its platform capabilities, rather than specialized GPU optimization. We build across OCI, AWS and Azure, solving the practical problems of making a common platform useful across different cloud environments.\n\nOpenAI develops and deploys AI with the goal of benefiting humanity. Responsible deployment and safety are central to that work.\n\n \n\n\nABOUT THE ROLE\n\nYou will build infrastructure abstractions that help teams ship and scale products. This is a software engineering role with end-to-end production ownership: designing capabilities, writing the implementation, rolling it out and improving how it operates.\n\nWe are looking for engineers who have built shared infrastructure, not only deployed applications on an existing platform. You should be comfortable understanding users’ needs, identifying missing capabilities and turning an ambiguous problem into a working system. Experience at OpenAI’s scale is not a prerequisite; sound engineering judgment and the ability to adapt familiar solutions to a much larger environment matter.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and improve the systems that create, configure and manage Kubernetes clusters throughout their lifecycle, including safe upgrades and ongoing maintenance.\n\n - Develop reusable platform tooling and infrastructure automation so internal teams can provision and use compute without repeatedly solving the same underlying problems.\n\n - Improve capacity management, autoscaling and resource allocation, including namespace management and quotas, with attention to efficient use of compute.\n\n - Help make workloads and platform capabilities easier to manage across clusters and cloud environments, including the foundations for multi-cluster mobility.\n\n - Make security, patching and compliance part of the platform’s day-to-day operation, rather than separate manual processes.\n\n - Work with teams using the platform to understand friction, prioritize improvements and build components that serve multiple use cases rather than one application alone.\n\n - Own the reliability of what you build, including incident response through an on-call rotation, and turn operational lessons into lasting improvements.\n\n - Take ownership of a defined area, make progress independently and seek the context or help needed to unblock work. Adapt when operational needs or company priorities change.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have at least five years of experience building core infrastructure and can explain the systems you personally designed, implemented and operated.\n\n - Bring strong software engineering skills and experience building shared cloud or cluster platforms. Kubernetes experience is especially relevant; strong adjacent platform-building experience can also be valuable.\n\n - Have worked on problems such as cluster lifecycle, infrastructure automation, capacity, autoscaling, tenancy or safe production changes, with a clear understanding of the tradeoffs involved.\n\n - Can move between architecture and implementation, and are comfortable owning a system after it reaches production.\n\n - Build tools with their users in mind, balancing useful abstractions with the ability to diagnose and operate the underlying system.\n\n - Work effectively with ambiguity, changing priorities and incomplete information. You make progress, communicate tradeoffs and know when to ask for help.\n\n - Value a collaborative, inclusive environment where people can challenge ideas directly and respectfully.\n\nExperience that would be especially useful\n\n - Infrastructure as code and repeatable cluster provisioning, including Terraform or comparable tooling.\n\n - Production Kubernetes operations, cluster and node upgrades, resource isolation, quotas or autoscaling policy design.\n\n - Shared platforms spanning multiple clusters or cloud providers.\n\n - Building platform APIs, controllers or operational automation that reduce manual work. Deep upstream Kubernetes specialization is not a universal prerequisite.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"db5a708d-1d7a-4aa3-8dd3-0d0423b6b69f","title":"Forward Deployed Software Engineer, Gov","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-09-03T22:38:06.592+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/db5a708d-1d7a-4aa3-8dd3-0d0423b6b69f","applyUrl":"https://jobs.ashbyhq.com/openai/db5a708d-1d7a-4aa3-8dd3-0d0423b6b69f/application","descriptionHtml":"About the team
The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety.
About the role
Forward Deployed Software Engineers (FDSEs) lead complex deployments of frontier models in production. You will embed with our most strategic government and public sector customers—where model performance matters, delivery is urgent, and ambiguity is the default. You’ll map their problems, structure delivery, and ship fast. This includes scoping, sequencing, and building full-stack solutions that create measurable value, while driving clarity across internal and external teams.
You will work directly with defense, intelligence, and federal stakeholders as their technical thought partner, guiding adoption, maximizing mission impact, and ensuring successful deployments at scale. Along the way, you’ll identify reusable patterns, codify best practices, and share field signal that influences OpenAI’s roadmap.
This role is based in Washington DC, Seattle or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required, including on-site work with customers.
In this role you will
Own technical delivery across multiple government deployments, from first prototype to stable production.
Deeply embed with public sector customers to design and build novel applications powered by OpenAI models.
Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications.
Prototype and build full-stack systems using Python, JavaScript, or comparable stacks that deliver real mission impact.
Proactively guide customers on maximizing business and operational value from their applications.
Forge and manage relationships with customer leadership and stakeholders, ensuring successful deployment and scale.
Scope work, sequence delivery, and remove blockers early—making trade-offs between scope, speed, and quality.
Contribute directly in the code when clarity or momentum depends on it.
Codify working patterns into tools, playbooks, or building blocks others can use.
Share field feedback with Research and Product to influence model and product development.
Keep teams moving through clarity, judgment, and consistent follow-through.
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments.
Active TS/SCI clearance or equivalent
Have scoped and delivered complex systems in fast-moving or ambiguous contexts.
Write and review production-grade code across frontend and backend, using Python, JavaScript, or similar stacks.
Are familiar with cloud deployment models (Azure, AWS), Kubernetes, Terraform, and related infrastructure.
Have experience building or deploying systems powered by LLMs or generative models, and understand how model behavior affects product experience.
Simplify complexity, make fast, sound decisions under pressure, and communicate clearly across technical and non-technical audiences.
Spot risks early, adjust without slowing down, and model calm judgment when stakes are high.
Are humble, collaborative, and eager to help others with empathy.
Operate with high horsepower, thrive in dynamic environments, and can ruthlessly prioritize across multiple projects.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety.\n\n\n\nAbout the role\n\nForward Deployed Software Engineers (FDSEs) lead complex deployments of frontier models in production. You will embed with our most strategic government and public sector customers—where model performance matters, delivery is urgent, and ambiguity is the default. You’ll map their problems, structure delivery, and ship fast. This includes scoping, sequencing, and building full-stack solutions that create measurable value, while driving clarity across internal and external teams.\n\nYou will work directly with defense, intelligence, and federal stakeholders as their technical thought partner, guiding adoption, maximizing mission impact, and ensuring successful deployments at scale. Along the way, you’ll identify reusable patterns, codify best practices, and share field signal that influences OpenAI’s roadmap.\n\n\n\nThis role is based in Washington DC, Seattle or San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required, including on-site work with customers.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple government deployments, from first prototype to stable production.\n\n - Deeply embed with public sector customers to design and build novel applications powered by OpenAI models.\n\n - Enable successful deployments across customer environments by delivering observable systems spanning infrastructure through applications.\n\n - Prototype and build full-stack systems using Python, JavaScript, or comparable stacks that deliver real mission impact.\n\n - Proactively guide customers on maximizing business and operational value from their applications.\n\n - Forge and manage relationships with customer leadership and stakeholders, ensuring successful deployment and scale.\n\n - Scope work, sequence delivery, and remove blockers early—making trade-offs between scope, speed, and quality.\n\n - Contribute directly in the code when clarity or momentum depends on it.\n\n - Codify working patterns into tools, playbooks, or building blocks others can use.\n\n - Share field feedback with Research and Product to influence model and product development.\n\n - Keep teams moving through clarity, judgment, and consistent follow-through.\n\n\n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience, ideally in customer-facing or government environments.\n\n - Active TS/SCI clearance or equivalent\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous contexts.\n\n - Write and review production-grade code across frontend and backend, using Python, JavaScript, or similar stacks.\n\n - Are familiar with cloud deployment models (Azure, AWS), Kubernetes, Terraform, and related infrastructure.\n\n - Have experience building or deploying systems powered by LLMs or generative models, and understand how model behavior affects product experience.\n\n - Simplify complexity, make fast, sound decisions under pressure, and communicate clearly across technical and non-technical audiences.\n\n - Spot risks early, adjust without slowing down, and model calm judgment when stakes are high.\n\n - Are humble, collaborative, and eager to help others with empathy.\n\n - Operate with high horsepower, thrive in dynamic environments, and can ruthlessly prioritize across multiple projects.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$145.8K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$145.8K - $280K","compensationTiers":[{"id":"eb9a47af-5e70-4d3b-91f6-31d0b6fe34c8","tierSummary":"$145.8K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cfd05ed1-7784-40da-8b11-c6d4606fda0c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"306c769b-2657-409d-ab9b-131777772cba","summary":"$145.8K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":145800,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":145800,"maxValue":280000}]}},{"id":"529feb11-4b9b-4baf-9b3f-f2b100156c5a","title":"Protection Scientist Engineer, Integrity ","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-05-05T16:58:58.756+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/529feb11-4b9b-4baf-9b3f-f2b100156c5a","applyUrl":"https://jobs.ashbyhq.com/openai/529feb11-4b9b-4baf-9b3f-f2b100156c5a/application","descriptionHtml":"The Integrity team is responsible for the scaled systems that help identify and respond to bad actors and harm on OpenAI’s platforms. We protect users and the wider world by developing responses to complex harms and building the harm protections needed for new product and model launches. Integrity’s work spans not only across frontier harms like biological weapons and cybersecurity, but also high severity abuses such as child safety, nation-state misuse, and violence.
Protection Scientists within Integrity design, orchestrate, and mature systems of defence against usage harms enabled by OpenAI's products. We are systems thinkers that combine deep harm domain expertise with breadth across investigation, data science, machine learning, policy and operations. Our distinctive strength is understanding how these disciplines fit together and translating between them to design and build effective systems of defence.
Your core hands-on technical responsibility is harm detection. You will design, build, evaluate and maintain production detection systems, drawing on investigative expertise, data and shared engineering platforms. You will develop signals, classifiers and detection systems, and improve their ability to identify harmful activity accurately as products and behaviour evolve.
You will also own the strategy and cross-functional delivery of protection work for a harm area or product launch. Working closely with investigators and other domain experts, you will ground the design in a deep understanding of how the harm occurs and translate that understanding into a system of defence. You will connect detection with policy, review, interventions, enforcement and measurement, continually calibrating the system against real cases and expert judgement as it scales.
You will identify what needs to be built or changed and make it happen. Success requires setting clear priorities, aligning partners, resolving dependencies and communicating evidence, decisions and trade-offs crisply. It also requires a willingness to jump in and work directly on whatever is blocking system effectiveness, using your breadth of skills.
This role is based in our SF, NYC, or London offices and includes participation in an on-call rotation that may involve resolving urgent escalations outside normal working hours. Some investigations may involve sensitive content, including sexual, violent or otherwise disturbing material.
Define and drive protection strategy for a harm area or launch. Translate ambiguous risks into goals, priorities and roadmaps, and make trade-offs based on evidence, risk and available capacity.
Directly build and maintain harm detection. Develop production signals, classifiers and pipelines using SQL, Python, machine learning and language models, integrating with shared engineering platforms.
Lead cross-functional execution. Translate between specialist roles, establish shared understanding and ownership, resolve technical and organisational dependencies, and communicate recommendations and specific asks clearly.
Investigate emerging harms and abuse patterns. Work with world class domain experts to distinguish harmful activity from legitimate use, develop detection criteria, and inform policies and review protocols with Policy and Operations partners.
Evaluate and improve the complete system of defence. Measure remaining harm, detection quality and intervention effectiveness and collaborate with Data Science on more sophisticated metrics. Use expert feedback and operational outcomes to guide improvements.
Protect product and model launches. Define data, detection and review requirements; establish monitoring; investigate gaps and critical escalations; and drive improvements informed by post-launch findings.
Scale effective approaches with language models, agents and reusable tools. Choose where automation and human judgement are needed, and build documentation and processes that improve reliability and help others extend the work.
Think in systems. You have enough breadth across technical, analytical, investigative and operational disciplines to understand how they fit together, recognise gaps and translate between specialist perspectives.
Bring deep expertise in at least one relevant harm domain, developed through integrity, trust and safety, security, investigations or related work. You approach unfamiliar problems with curiosity and respect for expert knowledge and you are driven by reducing harm.
Are proficient in SQL and Python and have experience writing reliable and efficient production code for detection and data processing. Additional ML or SWE experience is a plus.
Can apply quantitative analysis and machine-learning methods to measure risks and evaluate system effectiveness. You understand the limitations of your data and can reason about missed harms, false positives and appropriate interventions. Additional DS/measurement background is a plus.
Have experience setting strategy and delivering complex, cross-functional technical projects. You can turn an ambiguous problem into a plan, align people with different priorities and drive work through to completion.
Communicate clearly and concisely in writing and conversation. You can explain technical findings, make actionable recommendations and surface uncertainty and trade-offs to different audiences.
Can use language models and other automation to scale analytical, investigative or operational work, with evaluation and human oversight appropriate to the problem.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Integrity team is responsible for the scaled systems that help identify and respond to bad actors and harm on OpenAI’s platforms. We protect users and the wider world by developing responses to complex harms and building the harm protections needed for new product and model launches. Integrity’s work spans not only across frontier harms like biological weapons and cybersecurity, but also high severity abuses such as child safety, nation-state misuse, and violence.\n\n\n\nABOUT THE ROLE\n\nProtection Scientists within Integrity design, orchestrate, and mature systems of defence against usage harms enabled by OpenAI's products. We are systems thinkers that combine deep harm domain expertise with breadth across investigation, data science, machine learning, policy and operations. Our distinctive strength is understanding how these disciplines fit together and translating between them to design and build effective systems of defence.\n\nYour core hands-on technical responsibility is harm detection. You will design, build, evaluate and maintain production detection systems, drawing on investigative expertise, data and shared engineering platforms. You will develop signals, classifiers and detection systems, and improve their ability to identify harmful activity accurately as products and behaviour evolve.\n\nYou will also own the strategy and cross-functional delivery of protection work for a harm area or product launch. Working closely with investigators and other domain experts, you will ground the design in a deep understanding of how the harm occurs and translate that understanding into a system of defence. You will connect detection with policy, review, interventions, enforcement and measurement, continually calibrating the system against real cases and expert judgement as it scales.\n\nYou will identify what needs to be built or changed and make it happen. Success requires setting clear priorities, aligning partners, resolving dependencies and communicating evidence, decisions and trade-offs crisply. It also requires a willingness to jump in and work directly on whatever is blocking system effectiveness, using your breadth of skills.\n\nThis role is based in our SF, NYC, or London offices and includes participation in an on-call rotation that may involve resolving urgent escalations outside normal working hours. Some investigations may involve sensitive content, including sexual, violent or otherwise disturbing material.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Define and drive protection strategy for a harm area or launch. Translate ambiguous risks into goals, priorities and roadmaps, and make trade-offs based on evidence, risk and available capacity.\n\n - Directly build and maintain harm detection. Develop production signals, classifiers and pipelines using SQL, Python, machine learning and language models, integrating with shared engineering platforms.\n\n - Lead cross-functional execution. Translate between specialist roles, establish shared understanding and ownership, resolve technical and organisational dependencies, and communicate recommendations and specific asks clearly.\n\n - Investigate emerging harms and abuse patterns. Work with world class domain experts to distinguish harmful activity from legitimate use, develop detection criteria, and inform policies and review protocols with Policy and Operations partners.\n\n - Evaluate and improve the complete system of defence. Measure remaining harm, detection quality and intervention effectiveness and collaborate with Data Science on more sophisticated metrics. Use expert feedback and operational outcomes to guide improvements.\n\n - Protect product and model launches. Define data, detection and review requirements; establish monitoring; investigate gaps and critical escalations; and drive improvements informed by post-launch findings.\n\n - Scale effective approaches with language models, agents and reusable tools. Choose where automation and human judgement are needed, and build documentation and processes that improve reliability and help others extend the work.\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Think in systems. You have enough breadth across technical, analytical, investigative and operational disciplines to understand how they fit together, recognise gaps and translate between specialist perspectives.\n\n - Bring deep expertise in at least one relevant harm domain, developed through integrity, trust and safety, security, investigations or related work. You approach unfamiliar problems with curiosity and respect for expert knowledge and you are driven by reducing harm.\n\n - Are proficient in SQL and Python and have experience writing reliable and efficient production code for detection and data processing. Additional ML or SWE experience is a plus.\n\n - Can apply quantitative analysis and machine-learning methods to measure risks and evaluate system effectiveness. You understand the limitations of your data and can reason about missed harms, false positives and appropriate interventions. Additional DS/measurement background is a plus.\n\n - Have experience setting strategy and delivering complex, cross-functional technical projects. You can turn an ambiguous problem into a plan, align people with different priorities and drive work through to completion.\n\n - Communicate clearly and concisely in writing and conversation. You can explain technical findings, make actionable recommendations and surface uncertainty and trade-offs to different audiences.\n\n - Can use language models and other automation to scale analytical, investigative or operational work, with evaluation and human oversight appropriate to the problem.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$198K – $425K • Offers Equity","scrapeableCompensationSalarySummary":"$198K - $425K","compensationTiers":[{"id":"732ad292-13d2-44fc-bef5-70baa4db4ea0","tierSummary":"$198K – $425K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4e184fa2-feb7-42e0-9021-30d46cb1905d","summary":"$198K – $425K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":425000},{"id":"0054e1a8-30c3-41a2-95d6-16d526223b32","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":425000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"23014bc8-37d4-4fd9-9a77-d95fdd33437f","title":"Hardware Strategic Sourcing Manager, Optics","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-11T17:31:23.358+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/23014bc8-37d4-4fd9-9a77-d95fdd33437f","applyUrl":"https://jobs.ashbyhq.com/openai/23014bc8-37d4-4fd9-9a77-d95fdd33437f/application","descriptionHtml":"OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team builds next-generation AI-native silicon and systems while working closely with software, research, and manufacturing partners to co-design hardware tightly integrated with AI models. In addition to delivering systems for OpenAI’s supercomputing infrastructure, the team develops the tools, methodologies, and strategic partnerships needed to accelerate hardware innovation.
We’re seeking an experienced Hardware Strategic Sourcing Manager to own sourcing strategy and supplier partnerships for fiber and optical interconnect components across OpenAI’s next-generation AI infrastructure.
Reporting to the Head of Partnerships & Strategic Sourcing, you will lead sourcing across fiber cable assemblies, internal optical harnesses, fiber shuffles, optical backplane assemblies, connectorized and standalone passive optical assemblies, fiber-array units (FAUs), fiber-to-chip and coupling interfaces, detachable connectors, optical routing, and assigned optical packaging, assembly, and test services.
You will work closely with electrical engineering, optical engineering, systems engineering, mechanical and packaging engineering, quality, rack integration, data-center deployment,manufacturing, supply chain, finance, legal, and program management teams to translate demanding bandwidth, signal integrity, reliability, and scale requirements into resilient supplier partnerships and scalable commercial strategies.
Your work will directly support the performance, reliability, manufacturability, and scale of the high-speed optical connectivity required for OpenAI’s next-generation AI systems.
Develop and execute a comprehensive sourcing strategy for fiber and optical interconnect components supporting high-bandwidth AI systems and infrastructure.
Own sourcing across optical fiber cable assemblies, internal optical harnesses, fiber shuffles, optical backplane assemblies, standalone passive optical assemblies, FAUs, fiber-to-chip interfaces, detachable connectors, and optical routingDevelop a deep understanding of the optical supply chain, including critical raw materials, fiber and cable manufacturing, connector ecosystems, component manufacturing, assembly and test capacity, and key sub-tier dependencies.
Identify, evaluate, qualify, and manage suppliers across the fiber and optical interconnect ecosystem, including fiber manufacturers, cable and assembly suppliers, connector manufacturers, optical component suppliers, fiber suppliers, connector/ferrule suppliers, FAU suppliers,manufacturing partners.
Lead RFIs, RFPs, and RFQs; establish evaluation criteria; coordinate technical and commercial assessments; and recommend sourcing decisions aligned with performance, cost, supply security, quality, capacity, and scalability requirements.
Partner with engineering teams to evaluate supplier capabilities across optical performance, insertion loss, return loss, signal integrity, bandwidth, power consumption, reliability, thermal performance, mechanical robustness, manufacturability, and production readiness.
Partner with engineering to understand technology roadmaps and translate next-generation system requirements into sourcing strategies, supplier development plans, and long-term capacity requirements.
Negotiate supplier agreements covering pricing, engineering support, nonrecurring engineering, tooling, manufacturing and test capacity, lead times, quality requirements, intellectual property, warranties, service levels, and long-term supply commitments.
Develop and maintain detailed cost models and pricing frameworks covering fiber, connectors, cable and assembly content, optical and electronic components, manufacturing, testing, yield, logistics, supplier margins, and total cost of ownership.
Drive competitive cost structures through should-cost analysis, open-book pricing, benchmarking, volume agreements, value engineering, supplier competition, and multiyear cost-reduction roadmaps.
Collaborate with engineering and manufacturing teams to support supplier qualification, design reviews, component selection, validation, pilot builds, system bring-up, production readiness, and ramp to volume.
Establish sourcing and capacity strategies that address long lead times, constrained manufacturing capacity, sub-tier dependencies, supplier concentration, geographic and geopolitical exposure, technology transitions, and component lifecycle risks.
Develop multi-source and supply-continuity strategies for critical optical components, identifying where supplier concentration or specialized manufacturing capabilities create risk to development or production ramps.
Work with suppliers to secure capacity ahead of demand, including visibility into raw materials, manufacturing equipment, assembly capacity, test capacity, yield, and sub-tier constraints that could limit system production.
Build and manage strategic supplier relationships through executive engagement, business reviews, performance scorecards, issue escalation, corrective action plans, and alignment on future fiber and optical-interconnect technology roadmaps.
Partner with finance, legal, security, quality, and operations teams to ensure sourcing decisions meet technical, commercial, compliance, and risk-management requirements.
Develop repeatable processes and reporting for category strategy, supplier performance, pricing, capacity planning, component availability, and supply risk, including relevant ERP, MRP, and PLM workflows.
Ten or more years of experience in strategic sourcing, procurement, supplier management, or supply-chain leadership within optical communications, fiber optics, high-speed interconnects, semiconductors, networking hardware, data-center infrastructure, or advanced hardware manufacturing.
Demonstrated experience sourcing fiber-optic components, optical cable assemblies, sourcing fiber connectivity, passive optical assemblies, optical packaging/assembly services, or similar high-volume hardware-integration categories.Strong familiarity with the fiber and optical interconnect supply chain, including cable assemblies, harnesses, fiber shuffles, backplanes, FAUs, fiber-to-chip interfaces,optical packaging services.electronics, assembly, test, and associated manufacturing processes.
Experience evaluating optical and interconnect suppliers against technical requirements such as bandwidth, insertion loss, signal integrity, reliability, thermal performance, power, quality, manufacturability, and production readiness.
Understanding of the technical and supply-chain challenges associated with scaling high-speed optical connectivity in AI, hyperscale data-center, or high-performance computing environments.
A proven track record of leading competitive sourcing processes, negotiating complex commercial agreements, and building long-term supplier partnerships.
Expertise in should-cost modeling, open-book pricing, total cost of ownership, supplier cost structures, and commercial optimization for hardware components and assemblies.
Experience securing supplier capacity and managing supply constraints across complex, multi-tier global supply chains.
Experience supporting supplier qualification, product development, manufacturing readiness, program bring-up, production ramp, and ongoing supplier performance management.
The technical credibility to collaborate effectively with optical, electrical, signal-integrity, systems, manufacturing, and reliability engineers and translate engineering requirements into actionable sourcing strategies.
Strong analytical judgment and the ability to balance cost, performance, supply continuity, quality, capacity, and delivery across a complex supplier ecosystem.
Experience working with global suppliers and identifying opportunities to improve supply resilience, production capacity, and long-term technology alignment.
Comfort operating in a fast-moving, ambiguous environment and building scalable sourcing processes where established playbooks do not yet exist.
A commitment to OpenAI’s mission of ensuring that artificial general intelligence benefits all of humanity.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team builds next-generation AI-native silicon and systems while working closely with software, research, and manufacturing partners to co-design hardware tightly integrated with AI models. In addition to delivering systems for OpenAI’s supercomputing infrastructure, the team develops the tools, methodologies, and strategic partnerships needed to accelerate hardware innovation.\n\n\nABOUT THE ROLE\n\nWe’re seeking an experienced Hardware Strategic Sourcing Manager to own sourcing strategy and supplier partnerships for fiber and optical interconnect components across OpenAI’s next-generation AI infrastructure.\n\nReporting to the Head of Partnerships & Strategic Sourcing, you will lead sourcing across fiber cable assemblies, internal optical harnesses, fiber shuffles, optical backplane assemblies, connectorized and standalone passive optical assemblies, fiber-array units (FAUs), fiber-to-chip and coupling interfaces, detachable connectors, optical routing, and assigned optical packaging, assembly, and test services.\n\nYou will work closely with electrical engineering, optical engineering, systems engineering, mechanical and packaging engineering, quality, rack integration, data-center deployment,manufacturing, supply chain, finance, legal, and program management teams to translate demanding bandwidth, signal integrity, reliability, and scale requirements into resilient supplier partnerships and scalable commercial strategies.\n\nYour work will directly support the performance, reliability, manufacturability, and scale of the high-speed optical connectivity required for OpenAI’s next-generation AI systems.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Develop and execute a comprehensive sourcing strategy for fiber and optical interconnect components supporting high-bandwidth AI systems and infrastructure.\n\n - Own sourcing across optical fiber cable assemblies, internal optical harnesses, fiber shuffles, optical backplane assemblies, standalone passive optical assemblies, FAUs, fiber-to-chip interfaces, detachable connectors, and optical routingDevelop a deep understanding of the optical supply chain, including critical raw materials, fiber and cable manufacturing, connector ecosystems, component manufacturing, assembly and test capacity, and key sub-tier dependencies.\n\n - Identify, evaluate, qualify, and manage suppliers across the fiber and optical interconnect ecosystem, including fiber manufacturers, cable and assembly suppliers, connector manufacturers, optical component suppliers, fiber suppliers, connector/ferrule suppliers, FAU suppliers,manufacturing partners.\n\n - Lead RFIs, RFPs, and RFQs; establish evaluation criteria; coordinate technical and commercial assessments; and recommend sourcing decisions aligned with performance, cost, supply security, quality, capacity, and scalability requirements.\n\n - Partner with engineering teams to evaluate supplier capabilities across optical performance, insertion loss, return loss, signal integrity, bandwidth, power consumption, reliability, thermal performance, mechanical robustness, manufacturability, and production readiness.\n\n - Partner with engineering to understand technology roadmaps and translate next-generation system requirements into sourcing strategies, supplier development plans, and long-term capacity requirements.\n\n - Negotiate supplier agreements covering pricing, engineering support, nonrecurring engineering, tooling, manufacturing and test capacity, lead times, quality requirements, intellectual property, warranties, service levels, and long-term supply commitments.\n\n - Develop and maintain detailed cost models and pricing frameworks covering fiber, connectors, cable and assembly content, optical and electronic components, manufacturing, testing, yield, logistics, supplier margins, and total cost of ownership.\n\n - Drive competitive cost structures through should-cost analysis, open-book pricing, benchmarking, volume agreements, value engineering, supplier competition, and multiyear cost-reduction roadmaps.\n\n - Collaborate with engineering and manufacturing teams to support supplier qualification, design reviews, component selection, validation, pilot builds, system bring-up, production readiness, and ramp to volume.\n\n - Establish sourcing and capacity strategies that address long lead times, constrained manufacturing capacity, sub-tier dependencies, supplier concentration, geographic and geopolitical exposure, technology transitions, and component lifecycle risks.\n\n - Develop multi-source and supply-continuity strategies for critical optical components, identifying where supplier concentration or specialized manufacturing capabilities create risk to development or production ramps.\n\n - Work with suppliers to secure capacity ahead of demand, including visibility into raw materials, manufacturing equipment, assembly capacity, test capacity, yield, and sub-tier constraints that could limit system production.\n\n - Build and manage strategic supplier relationships through executive engagement, business reviews, performance scorecards, issue escalation, corrective action plans, and alignment on future fiber and optical-interconnect technology roadmaps.\n\n - Partner with finance, legal, security, quality, and operations teams to ensure sourcing decisions meet technical, commercial, compliance, and risk-management requirements.\n\n - Develop repeatable processes and reporting for category strategy, supplier performance, pricing, capacity planning, component availability, and supply risk, including relevant ERP, MRP, and PLM workflows.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - Ten or more years of experience in strategic sourcing, procurement, supplier management, or supply-chain leadership within optical communications, fiber optics, high-speed interconnects, semiconductors, networking hardware, data-center infrastructure, or advanced hardware manufacturing.\n\n - Demonstrated experience sourcing fiber-optic components, optical cable assemblies, sourcing fiber connectivity, passive optical assemblies, optical packaging/assembly services, or similar high-volume hardware-integration categories.Strong familiarity with the fiber and optical interconnect supply chain, including cable assemblies, harnesses, fiber shuffles, backplanes, FAUs, fiber-to-chip interfaces,optical packaging services.electronics, assembly, test, and associated manufacturing processes.\n\n - Experience evaluating optical and interconnect suppliers against technical requirements such as bandwidth, insertion loss, signal integrity, reliability, thermal performance, power, quality, manufacturability, and production readiness.\n\n - Understanding of the technical and supply-chain challenges associated with scaling high-speed optical connectivity in AI, hyperscale data-center, or high-performance computing environments.\n\n - A proven track record of leading competitive sourcing processes, negotiating complex commercial agreements, and building long-term supplier partnerships.\n\n - Expertise in should-cost modeling, open-book pricing, total cost of ownership, supplier cost structures, and commercial optimization for hardware components and assemblies.\n\n - Experience securing supplier capacity and managing supply constraints across complex, multi-tier global supply chains.\n\n - Experience supporting supplier qualification, product development, manufacturing readiness, program bring-up, production ramp, and ongoing supplier performance management.\n\n - The technical credibility to collaborate effectively with optical, electrical, signal-integrity, systems, manufacturing, and reliability engineers and translate engineering requirements into actionable sourcing strategies.\n\n - Strong analytical judgment and the ability to balance cost, performance, supply continuity, quality, capacity, and delivery across a complex supplier ecosystem.\n\n - Experience working with global suppliers and identifying opportunities to improve supply resilience, production capacity, and long-term technology alignment.\n\n - Comfort operating in a fast-moving, ambiguous environment and building scalable sourcing processes where established playbooks do not yet exist.\n\n - A commitment to OpenAI’s mission of ensuring that artificial general intelligence benefits all of humanity.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $378K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $378K","compensationTiers":[{"id":"7afed1bd-2e2e-4b75-820f-1050a53c9285","tierSummary":"$226K – $378K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3617c2ab-4273-424f-8d33-f50ba9dc4db1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"974fcf10-1584-4214-aa7f-42d34c851cbb","summary":"$226K – $378K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":378000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":378000}]}},{"id":"e6d5ca02-f30b-4ac5-a69d-c947efb430f9","title":"Software Engineer, Research Developer Productivity","department":"Scaling","team":"Fleet Clusters","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-09-22T22:43:11.939+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e6d5ca02-f30b-4ac5-a69d-c947efb430f9","applyUrl":"https://jobs.ashbyhq.com/openai/e6d5ca02-f30b-4ac5-a69d-c947efb430f9/application","descriptionHtml":"About the Team
The Fleet team builds core components to enable productive research from small to state of the art scale across OpenAI, with the goal of accelerating progress towards AGI. We frequently collaborate with other teams to speed up the development of new state-of-the-art capabilities.
About the Role
As we scale up with more researchers and engineers joining OpenAI, we seek a pragmatic and passionate engineer with a strong focus on the development experience for both engineers and scientists.
In this role, you will be responsible for building and maintaining systems that allow our research + engineering organization to iteratively develop, test, and deploy new features reliably, with high velocity, and with a frictionless and fast development cycle.
You will help oversee and drive to the vision of how we should build, test and deploy software. You will drive the design of our continuous integration pipelines, testing infrastructure, training and support around our build system. Our current environment relies heavily on Python, Rust, and C++, which you will take ownership of and strive to transform into a state of the art development experience for research.
Ultimately, your role will be to provide the necessary tools and metrics to support our fast-paced culture and ensure a stable, scalable platform for growth, while also fostering a seamless and low friction experience for OpenAI’s research.
This role is based in San Francisco, CA. For a San Francisco role, we use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
You might thrive in this role if you:
Have supported large monorepo development and deployment before
Are a proficient Python programmer working in large monorepos
Are proficient with Docker and Kubernetes
Experienced in CI/CD
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Fleet team builds core components to enable productive research from small to state of the art scale across OpenAI, with the goal of accelerating progress towards AGI. We frequently collaborate with other teams to speed up the development of new state-of-the-art capabilities.\n\nAbout the Role\n\nAs we scale up with more researchers and engineers joining OpenAI, we seek a pragmatic and passionate engineer with a strong focus on the development experience for both engineers and scientists.\n\nIn this role, you will be responsible for building and maintaining systems that allow our research + engineering organization to iteratively develop, test, and deploy new features reliably, with high velocity, and with a frictionless and fast development cycle.\n\nYou will help oversee and drive to the vision of how we should build, test and deploy software. You will drive the design of our continuous integration pipelines, testing infrastructure, training and support around our build system. Our current environment relies heavily on Python, Rust, and C++, which you will take ownership of and strive to transform into a state of the art development experience for research.\n\nUltimately, your role will be to provide the necessary tools and metrics to support our fast-paced culture and ensure a stable, scalable platform for growth, while also fostering a seamless and low friction experience for OpenAI’s research.\n\nThis role is based in San Francisco, CA. For a San Francisco role, we use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nYou might thrive in this role if you:\n\n - Have supported large monorepo development and deployment before\n\n - Are a proficient Python programmer working in large monorepos\n\n - Are proficient with Docker and Kubernetes\n\n - Experienced in CI/CD\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $325K","compensationTiers":[{"id":"34698f9e-dffd-4364-b70b-032d900f63ee","tierSummary":"$230K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"531ad23f-5d18-4e59-b6dc-25604b35de97","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d68a1862-41bf-4bf4-83bf-2eb5232b3521","summary":"$230K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":325000}]}},{"id":"ba2ead69-d118-4a91-a4d7-c880d17fa7f9","title":"Manager, Applied AI Engineering (Digital Natives)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-08-26T19:26:35.471+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ba2ead69-d118-4a91-a4d7-c880d17fa7f9","applyUrl":"https://jobs.ashbyhq.com/openai/ba2ead69-d118-4a91-a4d7-c880d17fa7f9/application","descriptionHtml":"The Applied AI Engineering team partners closely with customers to help them turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across strategy, solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies.
The Digital Natives segment serves technology and software companies that are building AI into the core of their products and businesses. These customers are often highly technical, move quickly, and are among the earliest adopters of OpenAI’s newest capabilities. Our Applied AI Engineers work directly with their engineering, product, and technical leadership teams to identify high-impact opportunities, solve complex technical challenges, and bring ambitious AI applications into production.
We are seeking a Manager, Applied AI Engineering (Digital Natives) to lead the team responsible for the technical success of our most strategic technology and software customers in the Americas.
In this role, you will lead a team of Applied AI Engineers who work hands-on with customers to design, build, evaluate, and scale AI applications. You will help determine where deep technical partnership can unlock the greatest customer and business impact, while developing repeatable approaches that allow the team to support a broad and fast-moving customer segment.
As a manager, you will set the strategy and operating model for the team, coach and develop engineers, and serve as a senior technical partner to customers and internal stakeholders. You will work closely with Sales, Product, Engineering, and Research to connect what we learn from customers with OpenAI’s product direction and help customers take advantage of our newest capabilities.
Success in this role will be measured by meaningful production applications, sustained adoption and usage, strong customer outcomes, and technical patterns and insights that can be applied across the broader Digital Natives segment.
This role is open in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Own the strategy and operating model for the Digital Natives Applied AI Engineering team, ensuring alignment with OpenAI’s objectives and the evolving needs of technology and software customers.
Lead, hire, mentor, and develop a team of high-performing Applied AI Engineers responsible for delivering meaningful technical and customer outcomes.
Guide the team in working hands-on with customers to identify high-impact use cases, design and build AI applications, solve technical challenges, and scale successful solutions into production.
Partner closely with Sales to prioritize technical engagement across strategic customers and identify where Applied AI Engineering can unlock adoption, usage, and long-term customer growth.
Serve as a senior technical partner and escalation point for priority customers, building trusted relationships with engineering leaders, CTOs, and other executive stakeholders.
Represent the technical voice of Digital Native customers by synthesizing insights around model performance, developer experience, product gaps, emerging use cases, and technical blockers for Product, Engineering, and Research.
Translate recurring customer needs and successful implementations into repeatable technical patterns, reference architectures, playbooks, tooling, and best practices that allow the team to scale its impact.
Coach Applied AI Engineers on technical quality, customer judgment, prioritization, executive communication, and cross-functional partnership.
Help customers understand and apply OpenAI’s newest capabilities, identifying opportunities to build differentiated products and experiences with frontier models.
Champion the safe, reliable, and effective application of OpenAI’s technology across the Digital Natives ecosystem.
Have 8+ years of experience in deeply technical, customer-facing roles such as applied engineering, solutions architecture, deployment engineering, technical consulting, or similar roles.
Have 2+ years of experience leading technical teams, with a demonstrated ability to hire, develop, mentor, and manage high-performing engineers.
Have experience building or deploying generative AI, machine learning, developer platforms, or cloud-based software solutions in production environments.
Bring strong technical depth across APIs, AI/ML systems, application architecture, cloud infrastructure, and modern developer workflows.
Have hands-on software engineering experience and fluency with programming languages such as Python or JavaScript.
Are comfortable working directly with highly technical engineering and product teams as well as CTOs and other executive stakeholders.
Can translate ambiguous customer and business problems into clear technical approaches and guide teams from exploration through implementation and production.
Demonstrate strong judgment about when to invest deeply in an individual customer challenge versus when to develop a repeatable solution for the broader segment.
Are an effective communicator who can translate complex technical and business topics across audiences and coach others to do the same.
Thrive in ambiguous, fast-moving environments and are energized by working with customers at the forefront of AI adoption.
Demonstrate strong ownership, humility, curiosity, and a commitment to helping both customers and teammates succeed.
Are personally committed to fostering the safe and beneficial development of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Applied AI Engineering team partners closely with customers to help them turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across strategy, solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies.\n\nThe Digital Natives segment serves technology and software companies that are building AI into the core of their products and businesses. These customers are often highly technical, move quickly, and are among the earliest adopters of OpenAI’s newest capabilities. Our Applied AI Engineers work directly with their engineering, product, and technical leadership teams to identify high-impact opportunities, solve complex technical challenges, and bring ambitious AI applications into production.\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Manager, Applied AI Engineering (Digital Natives) to lead the team responsible for the technical success of our most strategic technology and software customers in the Americas.\n\nIn this role, you will lead a team of Applied AI Engineers who work hands-on with customers to design, build, evaluate, and scale AI applications. You will help determine where deep technical partnership can unlock the greatest customer and business impact, while developing repeatable approaches that allow the team to support a broad and fast-moving customer segment.\n\nAs a manager, you will set the strategy and operating model for the team, coach and develop engineers, and serve as a senior technical partner to customers and internal stakeholders. You will work closely with Sales, Product, Engineering, and Research to connect what we learn from customers with OpenAI’s product direction and help customers take advantage of our newest capabilities.\n\nSuccess in this role will be measured by meaningful production applications, sustained adoption and usage, strong customer outcomes, and technical patterns and insights that can be applied across the broader Digital Natives segment.\n\nThis role is open in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Own the strategy and operating model for the Digital Natives Applied AI Engineering team, ensuring alignment with OpenAI’s objectives and the evolving needs of technology and software customers.\n\n - Lead, hire, mentor, and develop a team of high-performing Applied AI Engineers responsible for delivering meaningful technical and customer outcomes.\n\n - Guide the team in working hands-on with customers to identify high-impact use cases, design and build AI applications, solve technical challenges, and scale successful solutions into production.\n\n - Partner closely with Sales to prioritize technical engagement across strategic customers and identify where Applied AI Engineering can unlock adoption, usage, and long-term customer growth.\n\n - Serve as a senior technical partner and escalation point for priority customers, building trusted relationships with engineering leaders, CTOs, and other executive stakeholders.\n\n - Represent the technical voice of Digital Native customers by synthesizing insights around model performance, developer experience, product gaps, emerging use cases, and technical blockers for Product, Engineering, and Research.\n\n - Translate recurring customer needs and successful implementations into repeatable technical patterns, reference architectures, playbooks, tooling, and best practices that allow the team to scale its impact.\n\n - Coach Applied AI Engineers on technical quality, customer judgment, prioritization, executive communication, and cross-functional partnership.\n\n - Help customers understand and apply OpenAI’s newest capabilities, identifying opportunities to build differentiated products and experiences with frontier models.\n\n - Champion the safe, reliable, and effective application of OpenAI’s technology across the Digital Natives ecosystem.\n\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Have 8+ years of experience in deeply technical, customer-facing roles such as applied engineering, solutions architecture, deployment engineering, technical consulting, or similar roles.\n\n - Have 2+ years of experience leading technical teams, with a demonstrated ability to hire, develop, mentor, and manage high-performing engineers.\n\n - Have experience building or deploying generative AI, machine learning, developer platforms, or cloud-based software solutions in production environments.\n\n - Bring strong technical depth across APIs, AI/ML systems, application architecture, cloud infrastructure, and modern developer workflows.\n\n - Have hands-on software engineering experience and fluency with programming languages such as Python or JavaScript.\n\n - Are comfortable working directly with highly technical engineering and product teams as well as CTOs and other executive stakeholders.\n\n - Can translate ambiguous customer and business problems into clear technical approaches and guide teams from exploration through implementation and production.\n\n - Demonstrate strong judgment about when to invest deeply in an individual customer challenge versus when to develop a repeatable solution for the broader segment.\n\n - Are an effective communicator who can translate complex technical and business topics across audiences and coach others to do the same.\n\n - Thrive in ambiguous, fast-moving environments and are energized by working with customers at the forefront of AI adoption.\n\n - Demonstrate strong ownership, humility, curiosity, and a commitment to helping both customers and teammates succeed.\n\n - Are personally committed to fostering the safe and beneficial development of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$302K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$302K - $335K","compensationTiers":[{"id":"3bed9581-924f-4457-bfe4-dc890f19a2b5","tierSummary":"$302K – $335K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"65576406-c5c9-4983-b0d9-8f5c8b5e5898","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7d7339a4-160c-4375-985f-104ac5df1c15","summary":"$302K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":335000}]}},{"id":"b4196174-9cc3-487d-9d21-848bc283b80f","title":"Strategic Finance, Compute","department":"Strategic Finance","team":"Strategic Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T22:32:01.670+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b4196174-9cc3-487d-9d21-848bc283b80f","applyUrl":"https://jobs.ashbyhq.com/openai/b4196174-9cc3-487d-9d21-848bc283b80f/application","descriptionHtml":"About the Team
The Compute & Infrastructure Strategy team handles strategy and execution of OpenAI’s compute roadmap. This team’s key responsibilities span financial analysis & reporting, capacity planning, commercial and business development, and strategic partnerships. We partner across the business to allocate and deploy our resources for the highest impact outcomes.
About the Role
Compute is central to OpenAI’s roadmap and vision. We are seeking a candidate to support financial and strategic work across our compute and infrastructure portfolio.
This is a finance generalist role that includes core FP&A responsibilities as well as having the ability to understand investment analysis, commercial decision support, and strategic planning. You will partner closely with deal teams, technical and finance teams, Corporate FP&A and help shape decisions about how OpenAI invests in and manages compute.
In this role, own and drive all financial planning, forecasting & close processes for the Compute & Infrastructure org by partnering with various stakeholders across Finance, Accounting, Tax and Engineering. You will play a critical role in planning and forecasting the company’s largest and most complex cost center ( Compute & Infrastructure )
In this role, you will:
Support & scale all FP&A functions including planning, forecasting, close, budgeting, reporting, and variance analysis across compute and infrastructure
Build and maintain driver based high level financial models across different elements of compute, including GPUs, CPUs, storage, networking, data centers, and power to support rapid / iterative short term and long term planning.
Consolidate various investment analysis across programs and create high-quality analyses, recommendations, and Exec and Board-facing presentations
Support business partners across compute infrastructure, FP&A, and strategic finance
Drive the improvement of the team’s processes, tools, and ways of working, and identify opportunities to scale effectively to support OpenAIs ambitious growth plans
Support & scale all FP&A functions including planning, forecasting, close, budgeting, reporting, and variance analysis across compute and infrastructure
Coordinate closely with Corporate FP&A on timelines and process
Develop frameworks for investment trade-offs to guide executive decision making
Partner with Accounting to ensure accurate classification of infrastructure spend (OpEx vs CapEx)
Translate complex infrastructure costs into clear insights for leadership
Effectively use internal AI tools to automate reporting/processes with a goal to improve efficiency and turn around time.
You might thrive in this role if you have:
7+ years in a finance and strategy operating role at a high-growth technology company
Background in infrastructure, data centers, compute, cloud, semiconductors, or a related industry strongly preferred
Strong financial modeling skills, particularly in capacity planning, unit economics, and scenario analysis under uncertainty
Exceptional analytical, financial modeling, and written and verbal communication skills
Proven ability to learn quickly and succeed in unfamiliar operating environments
Comfort independently structuring ambiguous problems and working through incomplete information
Track record of producing high-quality work under ambitious deadlines
Proficiency in Excel/Sheets, SQL, and BI tools (e.g., Tableau); experience with planning systems like Anaplan is a plus
Effectiveness in multidisciplinary, cross-functional environments
Familiarity with data systems, analytical tools, and large datasets preferred but not required
Bachelor’s degree or equivalent practical experience; technical undergraduate degree preferred but not required
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Compute & Infrastructure Strategy team handles strategy and execution of OpenAI’s compute roadmap. This team’s key responsibilities span financial analysis & reporting, capacity planning, commercial and business development, and strategic partnerships. We partner across the business to allocate and deploy our resources for the highest impact outcomes.\n\n\n\nAbout the Role\n\nCompute is central to OpenAI’s roadmap and vision. We are seeking a candidate to support financial and strategic work across our compute and infrastructure portfolio.\n\n\n\nThis is a finance generalist role that includes core FP&A responsibilities as well as having the ability to understand investment analysis, commercial decision support, and strategic planning. You will partner closely with deal teams, technical and finance teams, Corporate FP&A and help shape decisions about how OpenAI invests in and manages compute.\n\n\n\nIn this role, own and drive all financial planning, forecasting & close processes for the Compute & Infrastructure org by partnering with various stakeholders across Finance, Accounting, Tax and Engineering. You will play a critical role in planning and forecasting the company’s largest and most complex cost center ( Compute & Infrastructure )\n\n\n\nIn this role, you will:\n\n - Support & scale all FP&A functions including planning, forecasting, close, budgeting, reporting, and variance analysis across compute and infrastructure\n\n - Build and maintain driver based high level financial models across different elements of compute, including GPUs, CPUs, storage, networking, data centers, and power to support rapid / iterative short term and long term planning.\n\n - Consolidate various investment analysis across programs and create high-quality analyses, recommendations, and Exec and Board-facing presentations\n\n - Support business partners across compute infrastructure, FP&A, and strategic finance\n\n - Drive the improvement of the team’s processes, tools, and ways of working, and identify opportunities to scale effectively to support OpenAIs ambitious growth plans\n\n - Support & scale all FP&A functions including planning, forecasting, close, budgeting, reporting, and variance analysis across compute and infrastructure\n\n - Coordinate closely with Corporate FP&A on timelines and process\n\n - Develop frameworks for investment trade-offs to guide executive decision making\n\n - Partner with Accounting to ensure accurate classification of infrastructure spend (OpEx vs CapEx)\n\n - Translate complex infrastructure costs into clear insights for leadership\n\n - Effectively use internal AI tools to automate reporting/processes with a goal to improve efficiency and turn around time.\n\n\n\nYou might thrive in this role if you have:\n\n - 7+ years in a finance and strategy operating role at a high-growth technology company\n\n - Background in infrastructure, data centers, compute, cloud, semiconductors, or a related industry strongly preferred\n\n - Strong financial modeling skills, particularly in capacity planning, unit economics, and scenario analysis under uncertainty\n\n - Exceptional analytical, financial modeling, and written and verbal communication skills\n\n - Proven ability to learn quickly and succeed in unfamiliar operating environments\n\n - Comfort independently structuring ambiguous problems and working through incomplete information\n\n - Track record of producing high-quality work under ambitious deadlines\n\n - Proficiency in Excel/Sheets, SQL, and BI tools (e.g., Tableau); experience with planning systems like Anaplan is a plus\n\n - Effectiveness in multidisciplinary, cross-functional environments\n\n - Familiarity with data systems, analytical tools, and large datasets preferred but not required\n\n - Bachelor’s degree or equivalent practical experience; technical undergraduate degree preferred but not required\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"e97d3890-bef5-428c-97ab-70905d341934","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8c3cfd26-1145-4af0-bd0d-76633e83d040","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"369e6ef0-7d2d-43b8-8057-03fee6f34e39","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000}]}},{"id":"3ca637f8-c0d6-4253-8568-1f31b02adf76","title":"Datacenter Networking Technician, AI Compute Deployment - Stargate","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-09-23T21:38:41.580+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3ca637f8-c0d6-4253-8568-1f31b02adf76","applyUrl":"https://jobs.ashbyhq.com/openai/3ca637f8-c0d6-4253-8568-1f31b02adf76/application","descriptionHtml":"About the Team:
OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. Our Stargate program develops and deploys massive, state-of-the-art data center campuses in partnership with industry leaders today—and through future OpenAI infrastructure projects tomorrow. We design for scale, speed, and reliability, and we need experienced technicians who can translate network blueprints into physical reality.
About the Role:
We are seeking a Senior Data Center Networking Technician who thrives in fast-moving build environments and is eager to roll up their sleeves during active datacenter deployments.
Your first assignment will focus on the physical bring-up of network infrastructure at a large partner-operated campus, collaborating with partner teams and their delivery vendors to achieve agreed performance and reliability targets. As that campus reaches steady state, you will transition to lead network deployment for future OpenAI data center projects, defining standards and guiding implementation across multiple locations.
Candidates must be able to sit onsite in Abilene, Texas 5 days per week
Key Responsibilities
Serve as OpenAI’s technical lead technician during the current campus build, partnering with internal engineers and external contractors on design reviews, installation plans, and acceptance criteria.
Spend significant time on the data-center floor performing inspections, assisting with cable routing/termination when needed, conducting fiber testing (OTDR, power levels, continuity), and resolving installation challenges in real time.
Troubleshoot and optimize cabling routes, patching, and equipment turn-up to ensure clean, reliable handoff to network operations.
Contribute to design discussions and peer reviews for structured cabling and physical network layouts, providing practical field feedback to engineering teams.
Develop repeatable engineering standards, as-built documentation, and deployment playbooks to accelerate future OpenAI campuses
Transition to hands-on design and deployment leadership for upcoming OpenAI data center expansions, owning network physical-layer deployment from design through commissioning.
Qualifications
Have 7+ years of experience in large-scale datacenter network deployment, structured cabling, or physical-layer installation.
Possess deep knowledge of fiber/copper plant design, cabling standards, and hyperscale network best practices.
Excel in field work while applying seasoned technical judgment to solve complex installation and testing issues.
Adapt quickly to changing build conditions and enjoy learning emerging networking technologies.
Communicate clearly with construction, engineering, and operations teams to drive projects to completion.
Are willing to be based at a partner campus during the initial build phase and to travel to future OpenAI data center projects.
Preferred Skills
Exposure to automation tools (Ansible, SaltStack) or scripting (Python, Shell) for configuration or documentation.
Experience with hyperscale Clos fabrics or large-scale network design.
Familiarity with routing and switching concepts (BGP, OSPF, EVPN/VXLAN) and basic Linux/network troubleshooting.
Industry certifications such as BICSI, CCNA/CCNP, or equivalent.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team:\n\nOpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. Our Stargate program develops and deploys massive, state-of-the-art data center campuses in partnership with industry leaders today—and through future OpenAI infrastructure projects tomorrow. We design for scale, speed, and reliability, and we need experienced technicians who can translate network blueprints into physical reality.\n\nAbout the Role:\n\nWe are seeking a Senior Data Center Networking Technician who thrives in fast-moving build environments and is eager to roll up their sleeves during active datacenter deployments.\n Your first assignment will focus on the physical bring-up of network infrastructure at a large partner-operated campus, collaborating with partner teams and their delivery vendors to achieve agreed performance and reliability targets. As that campus reaches steady state, you will transition to lead network deployment for future OpenAI data center projects, defining standards and guiding implementation across multiple locations.\n\nCandidates must be able to sit onsite in Abilene, Texas 5 days per week\n\nKey Responsibilities\n\n - Serve as OpenAI’s technical lead technician during the current campus build, partnering with internal engineers and external contractors on design reviews, installation plans, and acceptance criteria.\n\n - Spend significant time on the data-center floor performing inspections, assisting with cable routing/termination when needed, conducting fiber testing (OTDR, power levels, continuity), and resolving installation challenges in real time.\n\n - Troubleshoot and optimize cabling routes, patching, and equipment turn-up to ensure clean, reliable handoff to network operations.\n\n - Contribute to design discussions and peer reviews for structured cabling and physical network layouts, providing practical field feedback to engineering teams.\n\n - Develop repeatable engineering standards, as-built documentation, and deployment playbooks to accelerate future OpenAI campuses\n\n - Transition to hands-on design and deployment leadership for upcoming OpenAI data center expansions, owning network physical-layer deployment from design through commissioning.\n\nQualifications\n\n - Have 7+ years of experience in large-scale datacenter network deployment, structured cabling, or physical-layer installation.\n\n - Possess deep knowledge of fiber/copper plant design, cabling standards, and hyperscale network best practices.\n\n - Excel in field work while applying seasoned technical judgment to solve complex installation and testing issues.\n\n - Adapt quickly to changing build conditions and enjoy learning emerging networking technologies.\n\n - Communicate clearly with construction, engineering, and operations teams to drive projects to completion.\n\n - Are willing to be based at a partner campus during the initial build phase and to travel to future OpenAI data center projects.\n\nPreferred Skills\n\n - Exposure to automation tools (Ansible, SaltStack) or scripting (Python, Shell) for configuration or documentation.\n\n - Experience with hyperscale Clos fabrics or large-scale network design.\n\n - Familiarity with routing and switching concepts (BGP, OSPF, EVPN/VXLAN) and basic Linux/network troubleshooting.\n\n - Industry certifications such as BICSI, CCNA/CCNP, or equivalent.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$157K – $302K • Offers Equity","scrapeableCompensationSalarySummary":"$157K - $302K","compensationTiers":[{"id":"127119c9-98cc-4800-86ea-d9a242555a64","tierSummary":"$157K – $302K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9a3d942d-dfac-4f79-9e60-71d58ea3cb57","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"11102b1f-6538-4d26-9e5a-ba93d9d5bb68","summary":"$157K – $302K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157000,"maxValue":302000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157000,"maxValue":302000}]}},{"id":"b9a4a809-a965-4dbe-aeef-6ce1593903dd","title":"Hardware Operations Engineer","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-06-20T14:11:56.702+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b9a4a809-a965-4dbe-aeef-6ce1593903dd","applyUrl":"https://jobs.ashbyhq.com/openai/b9a4a809-a965-4dbe-aeef-6ce1593903dd/application","descriptionHtml":"About the Team
OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI infrastructure ecosystem. Our Industrial Compute organization develops and deploys large-scale AI campuses designed to support the next generation of frontier model training and inference workloads.
The Hardware Operations team is responsible for ensuring the reliability, availability, and lifecycle health of OpenAI’s compute infrastructure. We partner closely with Data Center Operations, Fleet Health Engineering, Manufacturing, Network Infrastructure, Capacity Planning, and our infrastructure partners to maintain world-class operational performance across rapidly expanding AI environments.
As we scale globally, we are building the operational frameworks, reliability standards, and sustaining engineering practices required to support thousands of GPUs and servers across multiple campuses.
About the Role
We are seeking a Hardware Operations Engineer to serve as the technical authority for hardware reliability and fleet health at one of OpenAI’s flagship AI campuses.
This role operates at the intersection of hardware operations, sustaining engineering, and fleet reliability. You will partner closely with Cloud Service Provider operations teams, OpenAI fleet-health engineers, hardware engineering teams, and OEM vendors to identify, diagnose, and resolve hardware issues affecting production systems.
Beyond day-to-day operational support, you will drive root cause investigations, reliability improvement initiatives, lifecycle management programs, and operational readiness efforts. You will help establish hardware maintenance standards, operational procedures, and best practices that scale across future OpenAI infrastructure deployments.
The ideal candidate combines deep hands-on datacenter hardware expertise with strong troubleshooting, failure analysis, and cross-functional leadership skills.
Candidates must be able to sit onsite at our datacenters 5 days per week.
Key Responsibilities
Drive technical triage and resolution of complex hardware failures impacting production systems.
Partner with Fleet Health Engineering to investigate recurring hardware issues, identify failure patterns, and improve fleet reliability.
Lead root cause analysis (RCA) efforts for critical hardware incidents and develop corrective and preventive action plans.
Collaborate with Cloud Service Provider operations teams and OEM vendors to coordinate repairs, replacements, upgrades, and hardware lifecycle activities.
Establish and continuously improve hardware maintenance procedures, operational runbooks, and troubleshooting standards.
Analyze hardware failure trends and operational metrics to identify reliability risks and improvement opportunities.
Support new hardware introductions, validation activities, and production readiness reviews.
Coordinate spare parts strategy and inventory planning with supply chain and site teams.
Partner with Hardware Engineering, Manufacturing, and Infrastructure teams to provide field feedback that improves future platform designs.
Develop scalable operational standards and best practices that can be deployed across future Stargate campuses.
Mentor on-site technicians and partner teams on advanced troubleshooting methodologies and hardware operational excellence.
Qualifications
8+ years of experience supporting large-scale datacenter hardware infrastructure, with experience in a senior technician, sustaining engineering, or hardware operations leadership role.
Deep expertise with server platforms, GPU systems, storage infrastructure, rack integration, and datacenter hardware architecture.
Strong experience diagnosing complex hardware failures and leading repair efforts in production environments.
Experience conducting root cause analysis and driving long-term corrective actions.
Strong understanding of hardware reliability engineering principles and fleet-health management.
Proven ability to partner effectively across engineering, operations, manufacturing, and vendor organizations.
Comfortable operating independently in high-priority production environments with significant operational responsibility.
Excellent written and verbal communication skills with the ability to influence technical and operational decisions.
Experience developing operational processes, maintenance standards, and technical documentation.
Ability to travel occasionally to support new campus deployments and operational readiness activities.
Preferred Skills
Experience supporting large-scale GPU clusters or AI/ML infrastructure environments.
Familiarity with fleet health systems, telemetry platforms, and hardware monitoring tools.
Ability to identify appropriate data and perform detailed analysis to support all elements of this role, including dashboard development
Experience with failure analysis methodologies such as FRACAS, RCCA, 5-Why, Fishbone, or FMEA.
Knowledge of Linux system administration and hardware validation workflows.
Experience supporting hyperscale datacenter operations or HPC environments.
Familiarity with server manufacturing, rack integration, and NPI-to-sustaining transitions.
Industry certifications such as CompTIA Server+, OEM hardware certifications, or equivalent experience.
Experience applying Environmental Health and Safety (EHS) practices in mission-critical datacenter environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI infrastructure ecosystem. Our Industrial Compute organization develops and deploys large-scale AI campuses designed to support the next generation of frontier model training and inference workloads.\n\nThe Hardware Operations team is responsible for ensuring the reliability, availability, and lifecycle health of OpenAI’s compute infrastructure. We partner closely with Data Center Operations, Fleet Health Engineering, Manufacturing, Network Infrastructure, Capacity Planning, and our infrastructure partners to maintain world-class operational performance across rapidly expanding AI environments.\n\nAs we scale globally, we are building the operational frameworks, reliability standards, and sustaining engineering practices required to support thousands of GPUs and servers across multiple campuses.\n\nAbout the Role\n\nWe are seeking a Hardware Operations Engineer to serve as the technical authority for hardware reliability and fleet health at one of OpenAI’s flagship AI campuses.\n\nThis role operates at the intersection of hardware operations, sustaining engineering, and fleet reliability. You will partner closely with Cloud Service Provider operations teams, OpenAI fleet-health engineers, hardware engineering teams, and OEM vendors to identify, diagnose, and resolve hardware issues affecting production systems.\n\nBeyond day-to-day operational support, you will drive root cause investigations, reliability improvement initiatives, lifecycle management programs, and operational readiness efforts. You will help establish hardware maintenance standards, operational procedures, and best practices that scale across future OpenAI infrastructure deployments.\n\nThe ideal candidate combines deep hands-on datacenter hardware expertise with strong troubleshooting, failure analysis, and cross-functional leadership skills.\n\nCandidates must be able to sit onsite at our datacenters 5 days per week.\n\nKey Responsibilities\n\n - Drive technical triage and resolution of complex hardware failures impacting production systems.\n\n - Partner with Fleet Health Engineering to investigate recurring hardware issues, identify failure patterns, and improve fleet reliability.\n\n - Lead root cause analysis (RCA) efforts for critical hardware incidents and develop corrective and preventive action plans.\n\n - Collaborate with Cloud Service Provider operations teams and OEM vendors to coordinate repairs, replacements, upgrades, and hardware lifecycle activities.\n\n - Establish and continuously improve hardware maintenance procedures, operational runbooks, and troubleshooting standards.\n\n - Analyze hardware failure trends and operational metrics to identify reliability risks and improvement opportunities.\n\n - Support new hardware introductions, validation activities, and production readiness reviews.\n\n - Coordinate spare parts strategy and inventory planning with supply chain and site teams.\n\n - Partner with Hardware Engineering, Manufacturing, and Infrastructure teams to provide field feedback that improves future platform designs.\n\n - Develop scalable operational standards and best practices that can be deployed across future Stargate campuses.\n\n - Mentor on-site technicians and partner teams on advanced troubleshooting methodologies and hardware operational excellence.\n\nQualifications\n\n - 8+ years of experience supporting large-scale datacenter hardware infrastructure, with experience in a senior technician, sustaining engineering, or hardware operations leadership role.\n\n - Deep expertise with server platforms, GPU systems, storage infrastructure, rack integration, and datacenter hardware architecture.\n\n - Strong experience diagnosing complex hardware failures and leading repair efforts in production environments.\n\n - Experience conducting root cause analysis and driving long-term corrective actions.\n\n - Strong understanding of hardware reliability engineering principles and fleet-health management.\n\n - Proven ability to partner effectively across engineering, operations, manufacturing, and vendor organizations.\n\n - Comfortable operating independently in high-priority production environments with significant operational responsibility.\n\n - Excellent written and verbal communication skills with the ability to influence technical and operational decisions.\n\n - Experience developing operational processes, maintenance standards, and technical documentation.\n\n - Ability to travel occasionally to support new campus deployments and operational readiness activities.\n\nPreferred Skills\n\n - Experience supporting large-scale GPU clusters or AI/ML infrastructure environments.\n\n - Familiarity with fleet health systems, telemetry platforms, and hardware monitoring tools.\n\n - Ability to identify appropriate data and perform detailed analysis to support all elements of this role, including dashboard development\n\n - Experience with failure analysis methodologies such as FRACAS, RCCA, 5-Why, Fishbone, or FMEA.\n\n - Knowledge of Linux system administration and hardware validation workflows.\n\n - Experience supporting hyperscale datacenter operations or HPC environments.\n\n - Familiarity with server manufacturing, rack integration, and NPI-to-sustaining transitions.\n\n - Industry certifications such as CompTIA Server+, OEM hardware certifications, or equivalent experience.\n\n - Experience applying Environmental Health and Safety (EHS) practices in mission-critical datacenter environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$157K – $302K • Offers Equity","scrapeableCompensationSalarySummary":"$157K - $302K","compensationTiers":[{"id":"82a8a920-a9e5-4086-948e-b5de97b5515a","tierSummary":"$157K – $302K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"aab4e897-de9a-487c-9f96-960773f50e4e","summary":"$157K – $302K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157000,"maxValue":302000},{"id":"55ae1266-edaa-4750-b2cd-172514918774","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157000,"maxValue":302000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d7d1bd40-d9d5-466b-9d21-39b9b423db40","title":"Deployment Lead, Life Sciences- NYC","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-23T13:12:32.251+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d7d1bd40-d9d5-466b-9d21-39b9b423db40","applyUrl":"https://jobs.ashbyhq.com/openai/d7d1bd40-d9d5-466b-9d21-39b9b423db40/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the Role
As a Deployment Lead Life Sciences, you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.
You will focus on the Life Sciences vertical, partnering with pharmaceutical companies, clinical research organizations, and other data and services providers to deploy next-generation AI capabilities across their drug discovery, development, and operations. You will own delivery end-to-end: embedding with Life Sciences customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.
Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).
This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.
This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role, you will:
Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.
Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.
Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.
Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.
Shape how we engage Life Sciences customers
You’ll thrive in this role if you:
Bring 7+ years of customer‑facing technical delivery leadership and have expertise in the Life Sciences space.
Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.
Excel in high ambiguity environments. Know how to simplify complex and dynamic work.
Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.
Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.
Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.
Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.
You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.
Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the Role\n\nAs a Deployment Lead Life Sciences, you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.\n\nYou will focus on the Life Sciences vertical, partnering with pharmaceutical companies, clinical research organizations, and other data and services providers to deploy next-generation AI capabilities across their drug discovery, development, and operations. You will own delivery end-to-end: embedding with Life Sciences customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.\n\nSuccess will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).\n\nThis is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.\n\n\n\nThis role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role, you will:\n\n - Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.\n\n - Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.\n\n - Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.\n\n - Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.\n\n - Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.\n\n - Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.\n\n - Shape how we engage Life Sciences customers\n\n\nYou’ll thrive in this role if you:\n\n - Bring 7+ years of customer‑facing technical delivery leadership and have expertise in the Life Sciences space.\n\n - Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.\n\n - Excel in high ambiguity environments. Know how to simplify complex and dynamic work.\n\n - Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.\n\n - Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.\n\n - Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.\n\n - Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.\n\n - You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.\n\n - Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $294K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $294K","compensationTiers":[{"id":"d9b0b3f1-0dea-42b1-9612-18ed1699d48c","tierSummary":"$207K – $294K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e1f60bba-974b-40c9-94c3-7e6da592afc1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8d03fc0a-62a3-450c-91c7-990d342ae819","summary":"$207K – $294K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":294000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":294000}]}},{"id":"debaf5f8-c166-4b35-81c1-5bda75124373","title":"Strategic Sourcing Manager, Compute Infrastructure","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-19T23:40:46.713+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/debaf5f8-c166-4b35-81c1-5bda75124373","applyUrl":"https://jobs.ashbyhq.com/openai/debaf5f8-c166-4b35-81c1-5bda75124373/application","descriptionHtml":"About the Team
OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI compute infrastructure ecosystem. The InfraDev team is central to this mission, setting the strategy and executing the roadmap to scale our supercomputing footprint globally. From site planning to system integration, this team operates at the intersection of commercial, technical, and operational excellence, partnering with leaders across OpenAI and the industry.
About the Role
We are seeking a Strategic Sourcing Manager who is ready to take on global-scale challenges in AI compute supply and manufacturing — an opportunity to shape the future of supercomputing.
As part of the Infrastructure Strategy & Delivery organization supporting Industrial Compute, OpenAI’s next-generation supercomputing platform, you will lead sourcing and strategic supplier engagements for compute infrastructure at hyperscale. This role will drive commercial strategy and supplier accountability across server platforms, accelerators, rack systems, and associated thermal & power delivery components.
This is not traditional procurement — it is foundational work enabling OpenAI to deploy compute faster and more efficiently than anyone in the world, while building deeply-integrated partnerships with the global compute supply chain.
Key Responsibilities
Develop and execute sourcing strategies for the next generation of AI compute infrastructure in partnership with engineering and program leadership.
Stay at the leading edge of industry and supply-chain trends to inform category strategy and long-range planning.
Initiate, negotiate, and manage commercial agreements across OEM/ODM/JDMs for accelerators, GPUs/CPUs, server platforms, rack systems, liquid-cooling components, PSUs, and supporting mechanical/electrical subsystems.
Secure capacity and optionality across a rapidly scaling compute supply chain while mitigating risk and ensuring manufacturing readiness.
Partner cross-functionally with engineering, program delivery, legal, operations, and finance to ensure sourcing strategies align with technical and program objectives.
Drive competitive sourcing events, commercial structuring, and vendor accountability across the compute bill of materials.
Provide technical and commercial evaluation guidance during supplier selection and product qualification cycles.
Deliver portfolio-level visibility to executive stakeholders on progress, risks, and decision points with clarity and precision.
Qualifications
10+ years of strategic sourcing and vendor management experience, with deep expertise in compute systems and hardware supply chains.
Demonstrated leadership sourcing for high-performance compute, accelerators, and data-center server platforms — ideally including OEM/JDM/ODM engagement.
Technical fluency in compute architecture, including GPUs, CPUs, server platforms, rack systems, cold-plate & liquid-cooling design, and associated power delivery subsystems.
Proven success negotiating complex capital procurement agreements and supplier capacity programs at hyperscale.
Ability to influence cross-functional technical and executive teams and drive alignment in fast-moving, high-stakes environments.
Strong analytical decision-making and commercial structuring skills, balancing speed, cost, technical requirements, and strategic risk.
Experience with global manufacturing, supply chain readiness, long-lead materials, and ramp-to-volume for high-complexity hardware.
Familiarity with hyperscale data-center operational requirements, testing/qualification cycles, and integration workflows.
Procurement, supply chain, program management, or data-center hardware certifications are advantageous.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI compute infrastructure ecosystem. The InfraDev team is central to this mission, setting the strategy and executing the roadmap to scale our supercomputing footprint globally. From site planning to system integration, this team operates at the intersection of commercial, technical, and operational excellence, partnering with leaders across OpenAI and the industry.\n\nAbout the Role\n\nWe are seeking a Strategic Sourcing Manager who is ready to take on global-scale challenges in AI compute supply and manufacturing — an opportunity to shape the future of supercomputing.\n\nAs part of the Infrastructure Strategy & Delivery organization supporting Industrial Compute, OpenAI’s next-generation supercomputing platform, you will lead sourcing and strategic supplier engagements for compute infrastructure at hyperscale. This role will drive commercial strategy and supplier accountability across server platforms, accelerators, rack systems, and associated thermal & power delivery components.\n\nThis is not traditional procurement — it is foundational work enabling OpenAI to deploy compute faster and more efficiently than anyone in the world, while building deeply-integrated partnerships with the global compute supply chain.\n\nKey Responsibilities\n\n - Develop and execute sourcing strategies for the next generation of AI compute infrastructure in partnership with engineering and program leadership.\n\n - Stay at the leading edge of industry and supply-chain trends to inform category strategy and long-range planning.\n\n - Initiate, negotiate, and manage commercial agreements across OEM/ODM/JDMs for accelerators, GPUs/CPUs, server platforms, rack systems, liquid-cooling components, PSUs, and supporting mechanical/electrical subsystems.\n\n - Secure capacity and optionality across a rapidly scaling compute supply chain while mitigating risk and ensuring manufacturing readiness.\n\n - Partner cross-functionally with engineering, program delivery, legal, operations, and finance to ensure sourcing strategies align with technical and program objectives.\n\n - Drive competitive sourcing events, commercial structuring, and vendor accountability across the compute bill of materials.\n\n - Provide technical and commercial evaluation guidance during supplier selection and product qualification cycles.\n\n - Deliver portfolio-level visibility to executive stakeholders on progress, risks, and decision points with clarity and precision.\n\nQualifications\n\n - 10+ years of strategic sourcing and vendor management experience, with deep expertise in compute systems and hardware supply chains.\n\n - Demonstrated leadership sourcing for high-performance compute, accelerators, and data-center server platforms — ideally including OEM/JDM/ODM engagement.\n\n - Technical fluency in compute architecture, including GPUs, CPUs, server platforms, rack systems, cold-plate & liquid-cooling design, and associated power delivery subsystems.\n\n - Proven success negotiating complex capital procurement agreements and supplier capacity programs at hyperscale.\n\n - Ability to influence cross-functional technical and executive teams and drive alignment in fast-moving, high-stakes environments.\n\n - Strong analytical decision-making and commercial structuring skills, balancing speed, cost, technical requirements, and strategic risk.\n\n - Experience with global manufacturing, supply chain readiness, long-lead materials, and ramp-to-volume for high-complexity hardware.\n\n - Familiarity with hyperscale data-center operational requirements, testing/qualification cycles, and integration workflows.\n\n - Procurement, supply chain, program management, or data-center hardware certifications are advantageous.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $285K","compensationTiers":[{"id":"2ba809f4-10c4-412e-8b26-40c41b73c781","tierSummary":"$226K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"411b2394-560b-4d82-acdb-b99f95a73ed4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8a3db04c-d3ec-4a71-86c5-a57667789e70","summary":"$226K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}},{"id":"23b158fe-709e-4bf5-856c-d10953d32f60","title":"Software Engineer - Privacy & Compliance","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2025-10-17T18:06:15.656+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/23b158fe-709e-4bf5-856c-d10953d32f60","applyUrl":"https://jobs.ashbyhq.com/openai/23b158fe-709e-4bf5-856c-d10953d32f60/application","descriptionHtml":"We’re looking for a Software Engineer to architect and build backend systems that enforce data privacy and automate compliance at scale. You’ll work closely with product, infrastructure, security, and legal teams to embed privacy-by-design into our data and access layers.
This is a hands-on, high-impact role for an experienced engineer who is passionate about protecting user data while enabling innovation.
Design, build, and operate backend services that enforce policy-driven data access, lifecycle controls, and privacy protections.
Develop distributed authorization and identity-aware enforcement mechanisms integrated directly into data services and control planes.
Implement auditability, policy hooks, and enforcement observability to ensure compliance is continuously verifiable.
Partner with Security, Legal, and Compliance to convert privacy requirements into scalable technical designs and developer-friendly APIs.
Harden data platforms and backend services through schema-level controls and data handling constraints by default.
Collaborate with infrastructure teams to ensure consistent enforcement across systems while minimizing duplicated implementations.
Contribute patterns, libraries, and education that elevate trustworthy data access patterns across the organization.
5+ years of industry experience building and operating backend or infrastructure systems in production.
Strong software engineering fundamentals, with fluency in at least one major programming language (e.g., Python, Go, Rust, C++, Java).
Experience with distributed authorization, RBAC/ACL systems, encryption-based access, or policy engines.
Familiarity with global privacy regulations and their architectural implications.
Ability to influence and collaborate with teams across legal, compliance, product, and engineering.
A bias toward practical, impactful solutions that balance privacy protections with product needs.
Experience with cloud platforms (e.g., Azure, AWS, GCP) and large-scale data systems.
Background in security engineering, privacy engineering, or data governance.
Experience with control-plane or metadata-driven enforcement systems.
Exposure to data platforms or ML infrastructure.
Prior experience in a regulated or highly sensitive data environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"We’re looking for a Software Engineer to architect and build backend systems that enforce data privacy and automate compliance at scale. You’ll work closely with product, infrastructure, security, and legal teams to embed privacy-by-design into our data and access layers.\n\nThis is a hands-on, high-impact role for an experienced engineer who is passionate about protecting user data while enabling innovation.\n\n\n\n\nWHAT YOU’LL DO\n\n - Design, build, and operate backend services that enforce policy-driven data access, lifecycle controls, and privacy protections.\n\n - Develop distributed authorization and identity-aware enforcement mechanisms integrated directly into data services and control planes.\n\n - Implement auditability, policy hooks, and enforcement observability to ensure compliance is continuously verifiable.\n\n - Partner with Security, Legal, and Compliance to convert privacy requirements into scalable technical designs and developer-friendly APIs.\n\n - Harden data platforms and backend services through schema-level controls and data handling constraints by default.\n\n - Collaborate with infrastructure teams to ensure consistent enforcement across systems while minimizing duplicated implementations.\n\n - Contribute patterns, libraries, and education that elevate trustworthy data access patterns across the organization.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE\n\n - 5+ years of industry experience building and operating backend or infrastructure systems in production.\n\n - Strong software engineering fundamentals, with fluency in at least one major programming language (e.g., Python, Go, Rust, C++, Java).\n\n - Experience with distributed authorization, RBAC/ACL systems, encryption-based access, or policy engines.\n\n - Familiarity with global privacy regulations and their architectural implications.\n\n - Ability to influence and collaborate with teams across legal, compliance, product, and engineering.\n\n - A bias toward practical, impactful solutions that balance privacy protections with product needs.\n \n \n\n\nNICE TO HAVE\n\n - Experience with cloud platforms (e.g., Azure, AWS, GCP) and large-scale data systems.\n\n - Background in security engineering, privacy engineering, or data governance.\n\n - Experience with control-plane or metadata-driven enforcement systems.\n\n - Exposure to data platforms or ML infrastructure.\n\n - Prior experience in a regulated or highly sensitive data environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"4ece9777-88e3-4d39-9066-38c3b2d40f1a","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6cd177e5-e4db-48ef-bceb-19b31d6af44c","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000},{"id":"3e6a3b90-5253-43b4-a399-dcdf53020e45","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"566a5565-925c-4367-9912-6b64841beba2","title":"Applied AI Engineer, Codex","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Madrid, Spain","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-23T08:53:15.399+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Community of Madrid","addressCountry":"Spain","addressLocality":"Madrid"}},"jobUrl":"https://jobs.ashbyhq.com/openai/566a5565-925c-4367-9912-6b64841beba2","applyUrl":"https://jobs.ashbyhq.com/openai/566a5565-925c-4367-9912-6b64841beba2/application","descriptionHtml":"OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software.
We work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex.
As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption.
You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery.
You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.
This role is based in our Madrid office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process.
Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations.
Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback.
Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution.
Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely.
Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams.
Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments.
Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows.
Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management.
Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable.
Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows.
Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable.
Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback.
Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives.
Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required.
Are able to speak English and Spanish fluently.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software.\n\nWe work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex.\n\n\nABOUT THE ROLE\n\nAs an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption.\n\nYou will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery.\n\nYou will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.\n\nThis role is based in our Madrid office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process.\n\n - Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations.\n\n - Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback.\n\n - Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution.\n\n - Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely.\n\n - Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams.\n\n - Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments.\n\n - Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows.\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows.\n\n - Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable.\n\n - Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback.\n\n - Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives.\n\n - Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required.\n\n - Are able to speak English and Spanish fluently.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6eb386ac-9056-4795-aa79-a27e105faf5c","title":"Training Performance Engineer","department":"Scaling","team":"Runtime","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-10-16T22:51:46.077+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6eb386ac-9056-4795-aa79-a27e105faf5c","applyUrl":"https://jobs.ashbyhq.com/openai/6eb386ac-9056-4795-aa79-a27e105faf5c/application","descriptionHtml":"About the Team
Training Runtime designs the core distributed machine-learning training runtime that powers everything from early research experiments to frontier-scale model runs. With a dual mandate to accelerate researchers and enable frontier scale, we’re building a unified, modular runtime that meets researchers where they are and moves with them up the scaling curve.
Our work focuses on three pillars: high-performance, asynchronous, zero-copy tensor and optimizer-state-aware data movement; performant, high-uptime, fault-tolerant training frameworks (training loop, state management, resilient checkpointing, deterministic orchestration, and observability); and distributed process management for long-lived, job-specific and user-provided processes.
We integrate proven large-scale capabilities into a composable, developer-facing runtime so teams can iterate quickly and run reliably at any scale, partnering closely with model-stack, research, and platform teams. Success for us is measured by raising both training throughput (how fast models train) and researcher throughput (how fast ideas become experiments and products).
About the Role
As a Training Performance Engineer, you’ll drive efficiency improvements across our distributed training stack. You’ll analyze large-scale training runs, identify utilization gaps, and design optimizations that push the boundaries of throughput and uptime. This role blends deep systems understanding with practical performance engineering — analyzing GPU kernel performance, collective communication throughput, investigating I/O bottlenecks, and sharding our models so we can train them at massive scale.
You’ll help ensure that our clusters are running at peak performance, enabling OpenAI to train larger, more capable models with the same compute budget.
This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Profile end-to-end training runs to identify performance bottlenecks across compute, communication, and storage.
Optimize GPU utilization and throughput for large-scale distributed model training.
Collaborate with runtime and systems engineers to improve kernel efficiency, scheduling, and collective communication performance.
Implement model graph transforms to improve end to end throughput.
Build tooling to monitor and visualize MFU, throughput, and uptime across clusters.
Partner with researchers to ensure new model architectures scale efficiently during pre-training.
Contribute to infrastructure decisions that improve reliability and efficiency of large training jobs.
You might thrive in this role if you:
Love optimizing performance and digging into systems to understand how every layer interacts.
Have strong programming skills in Python and C++ (Rust or CUDA a plus).
Have experience running distributed training jobs on multi-GPU systems or HPC clusters.
Enjoy debugging complex distributed systems and measuring efficiency rigorously.
Have exposure to frameworks like PyTorch, JAX, or TensorFlow and an understanding of how large-scale training loops are built.
Are comfortable collaborating across teams and translating raw profiling data into practical engineering improvements.
Nice to have:
Familiarity with NCCL, MPI, or UCX communication libraries.
Experience with large-scale data loading and checkpointing systems.
Prior work on training runtime, distributed scheduling, or ML compiler optimization.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nTraining Runtime designs the core distributed machine-learning training runtime that powers everything from early research experiments to frontier-scale model runs. With a dual mandate to accelerate researchers and enable frontier scale, we’re building a unified, modular runtime that meets researchers where they are and moves with them up the scaling curve. \n\nOur work focuses on three pillars: high-performance, asynchronous, zero-copy tensor and optimizer-state-aware data movement; performant, high-uptime, fault-tolerant training frameworks (training loop, state management, resilient checkpointing, deterministic orchestration, and observability); and distributed process management for long-lived, job-specific and user-provided processes. \n\nWe integrate proven large-scale capabilities into a composable, developer-facing runtime so teams can iterate quickly and run reliably at any scale, partnering closely with model-stack, research, and platform teams. Success for us is measured by raising both training throughput (how fast models train) and researcher throughput (how fast ideas become experiments and products).\n\nAbout the Role\nAs a Training Performance Engineer, you’ll drive efficiency improvements across our distributed training stack. You’ll analyze large-scale training runs, identify utilization gaps, and design optimizations that push the boundaries of throughput and uptime. This role blends deep systems understanding with practical performance engineering — analyzing GPU kernel performance, collective communication throughput, investigating I/O bottlenecks, and sharding our models so we can train them at massive scale.\n\nYou’ll help ensure that our clusters are running at peak performance, enabling OpenAI to train larger, more capable models with the same compute budget.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Profile end-to-end training runs to identify performance bottlenecks across compute, communication, and storage.\n\n - Optimize GPU utilization and throughput for large-scale distributed model training.\n\n - Collaborate with runtime and systems engineers to improve kernel efficiency, scheduling, and collective communication performance.\n\n - Implement model graph transforms to improve end to end throughput.\n\n - Build tooling to monitor and visualize MFU, throughput, and uptime across clusters.\n\n - Partner with researchers to ensure new model architectures scale efficiently during pre-training.\n\n - Contribute to infrastructure decisions that improve reliability and efficiency of large training jobs.\n\nYou might thrive in this role if you:\n\n - Love optimizing performance and digging into systems to understand how every layer interacts.\n\n - Have strong programming skills in Python and C++ (Rust or CUDA a plus).\n\n - Have experience running distributed training jobs on multi-GPU systems or HPC clusters.\n\n - Enjoy debugging complex distributed systems and measuring efficiency rigorously.\n\n - Have exposure to frameworks like PyTorch, JAX, or TensorFlow and an understanding of how large-scale training loops are built.\n\n - Are comfortable collaborating across teams and translating raw profiling data into practical engineering improvements.\n\nNice to have:\n\n - Familiarity with NCCL, MPI, or UCX communication libraries.\n\n - Experience with large-scale data loading and checkpointing systems.\n\n - Prior work on training runtime, distributed scheduling, or ML compiler optimization.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $500K","compensationTiers":[{"id":"cfffc86a-288e-4490-83bb-d8eb1277118b","tierSummary":"$295K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9981c528-44cc-40f0-bebd-bd67884ba034","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9dde0256-1540-43af-a63d-8ed7cf54d617","summary":"$295K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":500000}]}},{"id":"f51f750f-a737-4441-8f96-30133a2a8049","title":"Security Engineer, Infrastructure Security","department":"Security","team":"Security","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-10-06T20:15:13.733+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f51f750f-a737-4441-8f96-30133a2a8049","applyUrl":"https://jobs.ashbyhq.com/openai/f51f750f-a737-4441-8f96-30133a2a8049/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.
About the Role
OpenAI is seeking a Security Engineer to join our Infrastructure Security (InfraSec) team. InfraSec protects the foundations of OpenAI’s research and production environments, spanning GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter includes securing everything from bare-metal hardware and firmware, to Kubernetes clusters and service meshes, to data storage and access pathways for highly sensitive model weights and user data.
In this role, you will:
Design and build security controls across diverse layers (e.g., physical hardware, firmware/BMC, OS, Kubernetes, networks, and CI/CD) to defend against sophisticated adversaries and insider threats.
Collaborate with engineering and security teams to drive deployment of security enhancements and control changes across broad-scale infrastructure.
Tackle high-impact projects such as checkpoint encryption, network isolation, secret management, and machine identity, while continuously raising the security bar for emerging AI workloads.
Take a generalist approach to building security controls, balancing a mix of security expertise and broad technical skillsets to adapt to evolving challenges.
You will thrive in this role if you have:
Deep understanding of security principles, best practices, and common vulnerabilities.
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
Expertise in the security of cloud platforms (e.g., Amazon AWS, Microsoft Azure), especially securing multi-cloud networks and infrastructure, and designing cloud agnostic systems.
Experience securing on-prem deployments and datacenters from construction to multi-tenant use.
Familiarity with container security, orchestration security, and authentication/authorization.
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.\n\nThe Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.\n\n\n\nAbout the Role\n\nOpenAI is seeking a Security Engineer to join our Infrastructure Security (InfraSec) team. InfraSec protects the foundations of OpenAI’s research and production environments, spanning GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter includes securing everything from bare-metal hardware and firmware, to Kubernetes clusters and service meshes, to data storage and access pathways for highly sensitive model weights and user data.\n\n\n\nIn this role, you will:\n\n - Design and build security controls across diverse layers (e.g., physical hardware, firmware/BMC, OS, Kubernetes, networks, and CI/CD) to defend against sophisticated adversaries and insider threats.\n\n - Collaborate with engineering and security teams to drive deployment of security enhancements and control changes across broad-scale infrastructure.\n\n - Tackle high-impact projects such as checkpoint encryption, network isolation, secret management, and machine identity, while continuously raising the security bar for emerging AI workloads.\n\n - Take a generalist approach to building security controls, balancing a mix of security expertise and broad technical skillsets to adapt to evolving challenges.\n\n\n\nYou will thrive in this role if you have:\n\n - Deep understanding of security principles, best practices, and common vulnerabilities.\n\n - A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.\n\n - A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.\n\n - Expertise in the security of cloud platforms (e.g., Amazon AWS, Microsoft Azure), especially securing multi-cloud networks and infrastructure, and designing cloud agnostic systems.\n\n - Experience securing on-prem deployments and datacenters from construction to multi-tenant use.\n\n - Familiarity with container security, orchestration security, and authentication/authorization.\n\n - Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.\n\n - Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.\n\n - Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"94c0b03e-1c37-4f1e-b6c5-9956e7dc0754","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3e198e2e-5c36-430f-8ce7-14a5e52dd373","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3e86b5f2-b5f1-4c69-b636-387501f0d362","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"98ad9beb-4f91-496c-bd16-ac0b2a8d5bb2","title":"Software Engineer, Infrastructure Security","department":"Security","team":"Security","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2025-10-06T20:14:35.243+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/98ad9beb-4f91-496c-bd16-ac0b2a8d5bb2","applyUrl":"https://jobs.ashbyhq.com/openai/98ad9beb-4f91-496c-bd16-ac0b2a8d5bb2/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.
InfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.
Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.
Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.
Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.
You will thrive in this role if you have:
Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.
Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).
Deep understanding of security principles, best practices, and common vulnerabilities.
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.\n\nThe Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.\n\n\n\nAbout the Role\n\nOpenAI is seeking a Security Software Engineer to join the Infrastructure Security (InfraSec) team.\n\n\n\nInfraSec safeguards the core of OpenAI’s research and production environments—GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.\n\n\n\nAs a Security Software Engineer, you will design and build critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s supercomputing environment and must remain robust under intense scale and adversarial pressure.\n\n\n\nIn this role, you will:\n\n - Architect and implement production-grade security services (e.g., auth services, access brokers, secure proxies, key-management infrastructure) that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD.\n\n - Partner with infrastructure and research engineers to embed security into high-performance compute clusters, enabling rapid model training and deployment without compromising protection.\n\n - Develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.\n\n - Drive high-impact initiatives such as line-speed encryption, machine identity, and network isolation, continuously raising the security bar for emerging AI workloads.\n\n - Lead or participate in design reviews and threat models to ensure new systems launch with strong security foundations and operational excellence.\n\n\n\nYou will thrive in this role if you have:\n\n - Strong software engineering skills in languages such as Python, Go, Rust, or C/C++, with a track record of shipping and operating high-reliability distributed services.\n\n - Experience building or operating critical security infrastructure (e.g., auth services, service-to-service proxies, certificate or key-management systems).\n\n - Deep understanding of security principles, best practices, and common vulnerabilities.\n\n - Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.\n\n - Familiarity with container and orchestration security (Kubernetes, service meshes) and modern authentication/authorization standards (OIDC, mTLS, SPIFFE/SPIRE).\n\n - A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.\n\n - A track record of delivering scalable solutions and driving impactful changes across infrastructure in real-world projects.\n\n - Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.\n\n - Excellent communication skills, with the ability to convey complex security concepts to technical and non-technical stakeholders.\n\n - Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"0abc7ecf-ec7f-4eb0-a06f-7508a4e4f82a","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3c39f24f-13fc-48ae-9fa3-2ba267a35ecf","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9b0147ff-4a05-4276-ae6b-14980bc64495","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"3fefc615-6950-4a29-9214-eefdc4e659e3","title":"Protection Scientist Engineer, Integrity ","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2025-10-08T18:31:01.225+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3fefc615-6950-4a29-9214-eefdc4e659e3","applyUrl":"https://jobs.ashbyhq.com/openai/3fefc615-6950-4a29-9214-eefdc4e659e3/application","descriptionHtml":"The Integrity team is responsible for the scaled systems that help identify and respond to bad actors and harm on OpenAI’s platforms. We protect users and the wider world by developing responses to complex harms and building the harm protections needed for new product and model launches. Integrity’s work spans not only across frontier harms like biological weapons and cybersecurity, but also high severity abuses such as child safety, nation-state misuse, and violence.
Protection Scientists within Integrity design, orchestrate, and mature systems of defence against usage harms enabled by OpenAI's products. We are systems thinkers that combine deep harm domain expertise with breadth across investigation, data science, machine learning, policy and operations. Our distinctive strength is understanding how these disciplines fit together and translating between them to design and build effective systems of defence.
Your core hands-on technical responsibility is harm detection. You will design, build, evaluate and maintain production detection systems, drawing on investigative expertise, data and shared engineering platforms. You will develop signals, classifiers and detection systems, and improve their ability to identify harmful activity accurately as products and behaviour evolve.
You will also own the strategy and cross-functional delivery of protection work for a harm area or product launch. Working closely with investigators and other domain experts, you will ground the design in a deep understanding of how the harm occurs and translate that understanding into a system of defence. You will connect detection with policy, review, interventions, enforcement and measurement, continually calibrating the system against real cases and expert judgement as it scales.
You will identify what needs to be built or changed and make it happen. Success requires setting clear priorities, aligning partners, resolving dependencies and communicating evidence, decisions and trade-offs crisply. It also requires a willingness to jump in and work directly on whatever is blocking system effectiveness, using your breadth of skills.
This role is based in our SF, NYC, or London offices and includes participation in an on-call rotation that may involve resolving urgent escalations outside normal working hours. Some investigations may involve sensitive content, including sexual, violent or otherwise disturbing material.
Define and drive protection strategy for a harm area or launch. Translate ambiguous risks into goals, priorities and roadmaps, and make trade-offs based on evidence, risk and available capacity.
Directly build and maintain harm detection. Develop production signals, classifiers and pipelines using SQL, Python, machine learning and language models, integrating with shared engineering platforms.
Lead cross-functional execution. Translate between specialist roles, establish shared understanding and ownership, resolve technical and organisational dependencies, and communicate recommendations and specific asks clearly.
Investigate emerging harms and abuse patterns. Work with world class domain experts to distinguish harmful activity from legitimate use, develop detection criteria, and inform policies and review protocols with Policy and Operations partners.
Evaluate and improve the complete system of defence. Measure remaining harm, detection quality and intervention effectiveness and collaborate with Data Science on more sophisticated metrics. Use expert feedback and operational outcomes to guide improvements.
Protect product and model launches. Define data, detection and review requirements; establish monitoring; investigate gaps and critical escalations; and drive improvements informed by post-launch findings.
Scale effective approaches with language models, agents and reusable tools. Choose where automation and human judgement are needed, and build documentation and processes that improve reliability and help others extend the work.
Think in systems. You have enough breadth across technical, analytical, investigative and operational disciplines to understand how they fit together, recognise gaps and translate between specialist perspectives.
Bring deep expertise in at least one relevant harm domain, developed through integrity, trust and safety, security, investigations or related work. You approach unfamiliar problems with curiosity and respect for expert knowledge and you are driven by reducing harm.
Are proficient in SQL and Python and have experience writing reliable and efficient production code for detection and data processing. Additional ML or SWE experience is a plus.
Can apply quantitative analysis and machine-learning methods to measure risks and evaluate system effectiveness. You understand the limitations of your data and can reason about missed harms, false positives and appropriate interventions. Additional DS/measurement background is a plus.
Have experience setting strategy and delivering complex, cross-functional technical projects. You can turn an ambiguous problem into a plan, align people with different priorities and drive work through to completion.
Communicate clearly and concisely in writing and conversation. You can explain technical findings, make actionable recommendations and surface uncertainty and trade-offs to different audiences.
Can use language models and other automation to scale analytical, investigative or operational work, with evaluation and human oversight appropriate to the problem.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Integrity team is responsible for the scaled systems that help identify and respond to bad actors and harm on OpenAI’s platforms. We protect users and the wider world by developing responses to complex harms and building the harm protections needed for new product and model launches. Integrity’s work spans not only across frontier harms like biological weapons and cybersecurity, but also high severity abuses such as child safety, nation-state misuse, and violence.\n\n\n\nABOUT THE ROLE\n\nProtection Scientists within Integrity design, orchestrate, and mature systems of defence against usage harms enabled by OpenAI's products. We are systems thinkers that combine deep harm domain expertise with breadth across investigation, data science, machine learning, policy and operations. Our distinctive strength is understanding how these disciplines fit together and translating between them to design and build effective systems of defence.\n\nYour core hands-on technical responsibility is harm detection. You will design, build, evaluate and maintain production detection systems, drawing on investigative expertise, data and shared engineering platforms. You will develop signals, classifiers and detection systems, and improve their ability to identify harmful activity accurately as products and behaviour evolve.\n\nYou will also own the strategy and cross-functional delivery of protection work for a harm area or product launch. Working closely with investigators and other domain experts, you will ground the design in a deep understanding of how the harm occurs and translate that understanding into a system of defence. You will connect detection with policy, review, interventions, enforcement and measurement, continually calibrating the system against real cases and expert judgement as it scales.\n\nYou will identify what needs to be built or changed and make it happen. Success requires setting clear priorities, aligning partners, resolving dependencies and communicating evidence, decisions and trade-offs crisply. It also requires a willingness to jump in and work directly on whatever is blocking system effectiveness, using your breadth of skills.\n\nThis role is based in our SF, NYC, or London offices and includes participation in an on-call rotation that may involve resolving urgent escalations outside normal working hours. Some investigations may involve sensitive content, including sexual, violent or otherwise disturbing material.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Define and drive protection strategy for a harm area or launch. Translate ambiguous risks into goals, priorities and roadmaps, and make trade-offs based on evidence, risk and available capacity.\n\n - Directly build and maintain harm detection. Develop production signals, classifiers and pipelines using SQL, Python, machine learning and language models, integrating with shared engineering platforms.\n\n - Lead cross-functional execution. Translate between specialist roles, establish shared understanding and ownership, resolve technical and organisational dependencies, and communicate recommendations and specific asks clearly.\n\n - Investigate emerging harms and abuse patterns. Work with world class domain experts to distinguish harmful activity from legitimate use, develop detection criteria, and inform policies and review protocols with Policy and Operations partners.\n\n - Evaluate and improve the complete system of defence. Measure remaining harm, detection quality and intervention effectiveness and collaborate with Data Science on more sophisticated metrics. Use expert feedback and operational outcomes to guide improvements.\n\n - Protect product and model launches. Define data, detection and review requirements; establish monitoring; investigate gaps and critical escalations; and drive improvements informed by post-launch findings.\n\n - Scale effective approaches with language models, agents and reusable tools. Choose where automation and human judgement are needed, and build documentation and processes that improve reliability and help others extend the work.\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Think in systems. You have enough breadth across technical, analytical, investigative and operational disciplines to understand how they fit together, recognise gaps and translate between specialist perspectives.\n\n - Bring deep expertise in at least one relevant harm domain, developed through integrity, trust and safety, security, investigations or related work. You approach unfamiliar problems with curiosity and respect for expert knowledge and you are driven by reducing harm.\n\n - Are proficient in SQL and Python and have experience writing reliable and efficient production code for detection and data processing. Additional ML or SWE experience is a plus.\n\n - Can apply quantitative analysis and machine-learning methods to measure risks and evaluate system effectiveness. You understand the limitations of your data and can reason about missed harms, false positives and appropriate interventions. Additional DS/measurement background is a plus.\n\n - Have experience setting strategy and delivering complex, cross-functional technical projects. You can turn an ambiguous problem into a plan, align people with different priorities and drive work through to completion.\n\n - Communicate clearly and concisely in writing and conversation. You can explain technical findings, make actionable recommendations and surface uncertainty and trade-offs to different audiences.\n\n - Can use language models and other automation to scale analytical, investigative or operational work, with evaluation and human oversight appropriate to the problem.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"93d9be71-6502-4e48-94c2-1c17724e2bc7","title":"Account Director, Healthcare","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-06-05T16:49:49.407+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/93d9be71-6502-4e48-94c2-1c17724e2bc7","applyUrl":"https://jobs.ashbyhq.com/openai/93d9be71-6502-4e48-94c2-1c17724e2bc7/application","descriptionHtml":"OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
As an Account Director focused on Healthcare, you will own executive-level relationships with leading healthcare organizations, including integrated delivery networks (IDNs), health systems, academic medical centers, health insurers, digital health companies, and healthcare technology providers. You’ll help these organizations safely and effectively deploy OpenAI’s technology to improve clinical and administrative workflows, enhance patient and provider experiences, automate operational processes, and accelerate enterprise-wide AI adoption.
This role blends enterprise sales expertise, technical depth, business acumen, and relationship-driven selling. You will collaborate closely with researchers, engineers, and healthcare-focused solution strategists to design secure, compliant, and high-impact AI deployments.
This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
Manage a focused portfolio of large healthcare provider, payer, and healthcare technology accounts, developing long-term strategic account plans.
Lead complex, multi-stakeholder sales cycles spanning clinical, operational, IT, digital transformation, and executive leadership teams.
Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact and accelerate AI adoption.
Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated healthcare environments.
Own a revenue and consumption target; manage forecasts and pipeline reporting.
Monitor healthcare industry trends, AI regulation, interoperability standards, and policy changes to guide customer and product strategy.
Represent OpenAI at industry conferences and thought leadership events (e.g., HIMSS, ViVE, HLTH, Becker’s Healthcare).
Partner cross-functionally with Marketing, Partnerships, and Communications to build OpenAI’s Healthcare go-to-market motion.
14+ years selling complex enterprise software, cloud, AI, or platform solutions to healthcare organizations.
Proven success achieving annual revenue targets >$2M+ in complex enterprise environments.
Experience managing C-suite relationships across healthcare organizations, including CIOs, Chief Digital Officers, Chief Medical Information Officers (CMIOs), Chief Information Security Officers (CISOs), and operational leaders.
Strong understanding of healthcare provider and payer organizations, including clinical operations, administrative workflows, digital transformation, patient engagement, or healthcare IT.
Familiarity with healthcare privacy, compliance, security, and regulatory considerations, including HIPAA.
Demonstrated ability to design and execute complex enterprise account and partnership strategies.
Are customer-centric and can translate complex healthcare and business challenges into transformative AI solutions.
Are passionate about improving healthcare through the safe, responsible, and ethical use of AI.
Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up.
Are a strategist who anticipates industry shifts and guides enterprise customers through them.
Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\n\n\nABOUT THE ROLE\n\nAs an Account Director focused on Healthcare, you will own executive-level relationships with leading healthcare organizations, including integrated delivery networks (IDNs), health systems, academic medical centers, health insurers, digital health companies, and healthcare technology providers. You’ll help these organizations safely and effectively deploy OpenAI’s technology to improve clinical and administrative workflows, enhance patient and provider experiences, automate operational processes, and accelerate enterprise-wide AI adoption.\n\nThis role blends enterprise sales expertise, technical depth, business acumen, and relationship-driven selling. You will collaborate closely with researchers, engineers, and healthcare-focused solution strategists to design secure, compliant, and high-impact AI deployments.\n\nThis role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU’LL:\n\n - Manage a focused portfolio of large healthcare provider, payer, and healthcare technology accounts, developing long-term strategic account plans.\n\n - Lead complex, multi-stakeholder sales cycles spanning clinical, operational, IT, digital transformation, and executive leadership teams.\n\n - Partner with Solutions and Research Engineering to design pilots that demonstrate measurable business impact and accelerate AI adoption.\n\n - Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated healthcare environments.\n\n - Own a revenue and consumption target; manage forecasts and pipeline reporting.\n\n - Monitor healthcare industry trends, AI regulation, interoperability standards, and policy changes to guide customer and product strategy.\n\n - Represent OpenAI at industry conferences and thought leadership events (e.g., HIMSS, ViVE, HLTH, Becker’s Healthcare).\n\n - Partner cross-functionally with Marketing, Partnerships, and Communications to build OpenAI’s Healthcare go-to-market motion.\n \n \n\n\nWE’RE SEEKING SOMEONE WITH EXPERIENCE INCLUDING:\n\n - 14+ years selling complex enterprise software, cloud, AI, or platform solutions to healthcare organizations.\n\n - Proven success achieving annual revenue targets >$2M+ in complex enterprise environments.\n\n - Experience managing C-suite relationships across healthcare organizations, including CIOs, Chief Digital Officers, Chief Medical Information Officers (CMIOs), Chief Information Security Officers (CISOs), and operational leaders.\n\n - Strong understanding of healthcare provider and payer organizations, including clinical operations, administrative workflows, digital transformation, patient engagement, or healthcare IT.\n\n - Familiarity with healthcare privacy, compliance, security, and regulatory considerations, including HIPAA.\n\n - Demonstrated ability to design and execute complex enterprise account and partnership strategies.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Are customer-centric and can translate complex healthcare and business challenges into transformative AI solutions.\n\n - Are passionate about improving healthcare through the safe, responsible, and ethical use of AI.\n\n - Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up.\n\n - Are a strategist who anticipates industry shifts and guides enterprise customers through them.\n\n - Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$200K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$200K","compensationTiers":[{"id":"f3144951-bcb7-487f-be80-12a5c22abca1","tierSummary":"Base Salary $200K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"22be2ce0-3403-43e9-9335-0401d9f82908","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f7961a68-4676-4365-a234-d84abb7c4afb","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"75ae271f-d270-43f3-b8ba-4d6b79726950","summary":"Base Salary $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000}]}},{"id":"57cfe1d3-27b6-4761-909c-fec7829e9227","title":"Applied AI Architect - Tokyo","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-15T08:17:20.053+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/57cfe1d3-27b6-4761-909c-fec7829e9227","applyUrl":"https://jobs.ashbyhq.com/openai/57cfe1d3-27b6-4761-909c-fec7829e9227/application","descriptionHtml":"About the Team
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n \n\nAbout the Role\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n \n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n \n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b3e5fcf7-50ad-4765-ac03-ac71e8b20cb8","title":"Senior Support Engineer - Singapore","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-04T18:10:27.081+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b3e5fcf7-50ad-4765-ac03-ac71e8b20cb8","applyUrl":"https://jobs.ashbyhq.com/openai/b3e5fcf7-50ad-4765-ac03-ac71e8b20cb8/application","descriptionHtml":"About the Team
The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.
About the Role
We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.
As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.
The nature of this role will be low volume, high difficulty.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.
Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.
Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.
In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes.
Design and refine incident response processes and documentation across strategic customers, engineering and support teams.
Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows.
Provide support coverage during holidays and weekends based on business needs.
You might thrive in this role if you:
Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success.
Have 8+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level.
Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation).
Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis.
Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools.
Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications.
Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident.
#LI-NM2
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. \n\n\n\nAbout the Role\n\nWe are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.\n\nAs a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.\n\nThe nature of this role will be low volume, high difficulty.\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.\n\n - Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.\n\n - Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.\n\n - In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes.\n\n - Design and refine incident response processes and documentation across strategic customers, engineering and support teams.\n\n - Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows.\n\n - Provide support coverage during holidays and weekends based on business needs.\n\n\n\nYou might thrive in this role if you:\n\n - Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success.\n\n - Have 8+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level.\n\n - Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation).\n\n - Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis.\n\n - Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools.\n\n - Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications.\n\n - Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident.\n\n\n\n#LI-NM2\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d6476403-46f5-4748-aa19-25c52d241cdc","title":"Manager, Revenue Accounting","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T16:22:39.759+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d6476403-46f5-4748-aa19-25c52d241cdc","applyUrl":"https://jobs.ashbyhq.com/openai/d6476403-46f5-4748-aa19-25c52d241cdc/application","descriptionHtml":"We are hiring a Manager, Revenue Accounting focused on enterprise revenue to provide hands-on accounting support within Controllership. You will help the team meet the demands of a growing enterprise business through journal entries, reconciliations, close support, and audit support.
Prepare and book journal entries and perform reconciliations for enterprise revenue accounting activity.
Support the monthly accounting close.
Respond to audit requests and prepare supporting documentation.
Work with large datasets to support enterprise revenue accounting execution and investigate accounting activity.
Bring hands-on accounting execution skills across journal entries, reconciliations, close activities, and audit support.
Are comfortable working with large volumes of data.
Have SQL experience or otherwise demonstrate strong data-analysis capability. Lack of SQL experience is not an automatic disqualifier.
Enjoy contributing to a team supporting a rapidly growing business.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE ROLE\n\nWe are hiring a Manager, Revenue Accounting focused on enterprise revenue to provide hands-on accounting support within Controllership. You will help the team meet the demands of a growing enterprise business through journal entries, reconciliations, close support, and audit support.\n\n\nIN THIS ROLE, YOU WILL\n\n - Prepare and book journal entries and perform reconciliations for enterprise revenue accounting activity.\n\n - Support the monthly accounting close.\n\n - Respond to audit requests and prepare supporting documentation.\n\n - Work with large datasets to support enterprise revenue accounting execution and investigate accounting activity.\n\n\nYOU MAY THRIVE IN THIS ROLE IF YOU\n\n - Bring hands-on accounting execution skills across journal entries, reconciliations, close activities, and audit support.\n\n - Are comfortable working with large volumes of data.\n\n - Have SQL experience or otherwise demonstrate strong data-analysis capability. Lack of SQL experience is not an automatic disqualifier.\n\n - Enjoy contributing to a team supporting a rapidly growing business.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$162K – $180K • Offers Equity","scrapeableCompensationSalarySummary":"$162K - $180K","compensationTiers":[{"id":"2cdf9888-6f4c-44a5-af62-4d335185707e","tierSummary":"$162K – $180K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5cb98b71-bec2-43bd-9cbb-8288ca293e41","summary":"$162K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":180000},{"id":"b9767e18-2483-4685-8f3d-d44e98c7a99d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":180000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"eda4a2d1-682f-418e-8055-222eaf7c9abd","title":"Mechanical Engineer, Hardware Systems","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-16T23:13:47.301+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/eda4a2d1-682f-418e-8055-222eaf7c9abd","applyUrl":"https://jobs.ashbyhq.com/openai/eda4a2d1-682f-418e-8055-222eaf7c9abd/application","descriptionHtml":"OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.
We are looking for an experienced Mechanical Engineer with 7+ years of experience in design of IT hardware from chip/package to system levels. You’ll work alongside experts in thermal, mechanical, electrical, software, and systems engineering to support the design, analysis, and validation of mechanical and thermal systems that ensure the reliability, efficiency, and longevity of mission-critical hardware. This position requires strong analytical skills, hands-on testing experience, and the ability to work in a fast-paced, cross-disciplinary environment.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Lead mechanical design for AI supercomputer product in the data center application
Collaborate with the cross functional team to design and optimize thermal solutions for data center hardware, including chips, power modules, and system-level cooling architectures
Collaborate with cross-functional teams to integrate thermal management strategies into hardware design, from concept to mass production
Design and validate mechanical systems, including chassis, enclosures, cooling systems, and high-power connections, ensuring alignment with performance and reliability standards.
Perform 3D modeling, FEA, tolerance analysis, and prototyping, ensuring manufacturability and adherence to strict quality requirements.
Conduct mechanical testing, including vibration, shock, and thermal cycling, to ensure long-term reliability under extreme operating conditions.
Identify and evaluate new technologies and methodologies to improve mechanical and thermal performance in product design, and contribute to the development of new products and technology by providing expertise in mechanical design
Develop appropriate specifications and test procedures as necessary to ensure desired reliability and performance of electronic equipment, collaborate, supervise, mentor, and motivate suppliers to design and develop excellent products, and mentor engineers in all aspects of concept development, analysis, design, and specification
Lead the production and launch of new products and technologies and ensure compliance with relevant quality standards and regulation
Partner with suppliers and manufacturers to support the development of custom mechanical and thermal components and ensure quality in production
Bachelor’s degree in Mechanical Engineering, or a related field (Master’s preferred).
7+ years of industry experience in mechanical design, simulation, and validation for IT hardware
Proficiency in CAD tools and FEA
Strong understanding of mechanical design, material properties, manufacturing methods, and test procedures
Ability to analyze experimental data, identify root causes of mechanical or manufacturing issues, and implement corrective actions
Strong problem-solving skills, with the ability to perform first-principles calculations to support design decisions.
Self-driven, detail-oriented, and able to work independently or collaboratively in cross-functional engineering environments
10+ years of industry experience in mechanical design, simulation, and validation for IT hardware
Extensive experience with data center hardware or high-performance computing systems at scale
Practical experience in co-developing advanced cooling technologies
Deep understanding of reliability testing, failure analysis, and thermal stress modeling and testing for electronic components
Experience working with suppliers and manufacturing partners to support new technology development and production ramp-up
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.\n\n\nABOUT THE ROLE\n\nWe are looking for an experienced Mechanical Engineer with 7+ years of experience in design of IT hardware from chip/package to system levels. You’ll work alongside experts in thermal, mechanical, electrical, software, and systems engineering to support the design, analysis, and validation of mechanical and thermal systems that ensure the reliability, efficiency, and longevity of mission-critical hardware. This position requires strong analytical skills, hands-on testing experience, and the ability to work in a fast-paced, cross-disciplinary environment.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead mechanical design for AI supercomputer product in the data center application\n\n - Collaborate with the cross functional team to design and optimize thermal solutions for data center hardware, including chips, power modules, and system-level cooling architectures\n\n - Collaborate with cross-functional teams to integrate thermal management strategies into hardware design, from concept to mass production\n\n - Design and validate mechanical systems, including chassis, enclosures, cooling systems, and high-power connections, ensuring alignment with performance and reliability standards.\n\n - Perform 3D modeling, FEA, tolerance analysis, and prototyping, ensuring manufacturability and adherence to strict quality requirements.\n\n - Conduct mechanical testing, including vibration, shock, and thermal cycling, to ensure long-term reliability under extreme operating conditions.\n\n - Identify and evaluate new technologies and methodologies to improve mechanical and thermal performance in product design, and contribute to the development of new products and technology by providing expertise in mechanical design\n\n - Develop appropriate specifications and test procedures as necessary to ensure desired reliability and performance of electronic equipment, collaborate, supervise, mentor, and motivate suppliers to design and develop excellent products, and mentor engineers in all aspects of concept development, analysis, design, and specification\n\n - Lead the production and launch of new products and technologies and ensure compliance with relevant quality standards and regulation\n\n - Partner with suppliers and manufacturers to support the development of custom mechanical and thermal components and ensure quality in production\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Bachelor’s degree in Mechanical Engineering, or a related field (Master’s preferred).\n\n - 7+ years of industry experience in mechanical design, simulation, and validation for IT hardware\n\n - Proficiency in CAD tools and FEA\n\n - Strong understanding of mechanical design, material properties, manufacturing methods, and test procedures\n\n - Ability to analyze experimental data, identify root causes of mechanical or manufacturing issues, and implement corrective actions\n\n - Strong problem-solving skills, with the ability to perform first-principles calculations to support design decisions.\n\n - Self-driven, detail-oriented, and able to work independently or collaboratively in cross-functional engineering environments\n\n\nPREFERRED SKILLS\n\n - 10+ years of industry experience in mechanical design, simulation, and validation for IT hardware\n\n - Extensive experience with data center hardware or high-performance computing systems at scale\n\n - Practical experience in co-developing advanced cooling technologies\n\n - Deep understanding of reliability testing, failure analysis, and thermal stress modeling and testing for electronic components\n\n - Experience working with suppliers and manufacturing partners to support new technology development and production ramp-up\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $455K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $455K","compensationTiers":[{"id":"35806d26-db83-4b2d-b7da-4eecb3d92ba6","tierSummary":"$266K – $455K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"316ddb0f-6634-4978-b8d5-17ce6d099d16","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3bbf390c-abf0-4759-a237-d89c15a2d8f7","summary":"$266K – $455K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":455000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":455000}]}},{"id":"f794c64d-bc5c-430b-b645-bff8c202b80e","title":"Manager, Applied AI Architects","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-21T14:49:38.265+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f794c64d-bc5c-430b-b645-bff8c202b80e","applyUrl":"https://jobs.ashbyhq.com/openai/f794c64d-bc5c-430b-b645-bff8c202b80e/application","descriptionHtml":"About the Team
The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As the Manager of Applied AI Architects in London, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across the North EMEA region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.
You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.
This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.
Define and continuously refine the strategy and operating model for Applied AI Architecture across Europe, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.
Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.
Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.
Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.
Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.
Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.
Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.
Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.
Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.
Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.
You might thrive in this role if you:
Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.
Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.
Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.
Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.
Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.
Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.
Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.
Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.
Are comfortable leading across Northern Europe and partnering across European markets from London, adapting your approach to different industries, cultures, regulatory contexts, and customer operating models.
Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.
Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\nAbout the Role\n\nAs the Manager of Applied AI Architects in London, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across the North EMEA region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\nYou will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.\n\nYou will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.\n\nThis role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.\n\n - Define and continuously refine the strategy and operating model for Applied AI Architecture across Europe, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.\n\n - Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.\n\n - Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.\n\n - Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.\n\n - Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.\n\n - Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.\n\n - Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.\n\n - Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.\n\n - Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.\n\n - Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.\n\nYou might thrive in this role if you:\n\n - Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.\n\n - Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.\n\n - Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.\n\n - Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.\n\n - Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.\n\n - Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.\n\n - Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.\n\n - Are comfortable leading across Northern Europe and partnering across European markets from London, adapting your approach to different industries, cultures, regulatory contexts, and customer operating models.\n\n - Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.\n\n - Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3a415c1d-4f66-4578-8eb3-8b15ef0ab52b","title":"Design Verification Engineer ","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-10-29T23:58:08.025+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3a415c1d-4f66-4578-8eb3-8b15ef0ab52b","applyUrl":"https://jobs.ashbyhq.com/openai/3a415c1d-4f66-4578-8eb3-8b15ef0ab52b/application","descriptionHtml":"About the Team:
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
OpenAI is developing custom silicon to power the next generation of frontier AI models. We’re looking for experienced Design Verification (DV) Engineers to ensure functional correctness and robust design for our cutting-edge ML accelerators. You will play a key role in verifying complex hardware systems—ranging from individual IP blocks to subsystems and full SoC—working closely with architecture, RTL, software, and systems teams to deliver reliable silicon at scale.
In this role you will:
Own the verification of one or more of: custom IP blocks, subsystems (compute, interconnect, memory, etc.), or full-chip SoC-level functionality.
Define verification plans based on architecture and microarchitecture specs.
Develop constrained-random, directed, and system-level testbenches using SystemVerilog/UVM or equivalent methodologies.
Build and maintain stimulus generators, checkers, monitors, and scoreboards to ensure high coverage and correctness.
Drive bug triage, root cause analysis, and work closely with design teams on resolution.
Contribute to regression infrastructure, coverage analysis, and closure for both block- and top-level environments.
You might thrive in this role if you have:
BS/MS in EE/CE/CS or equivalent with 3+ years of experience in hardware verification.
Proven success verifying complex IP or SoC designs in industry-standard flows
Proficient in SystemVerilog, UVM, and common simulation and debug tools (e.g., VCS, Questa, Verdi).
Strong knowledge of computer architecture concepts, memory and cache systems, coherency, interconnects, and/or ML compute primitives.
Familiarity with performance modeling, formal verification, or emulation is a plus.
Experience working in fast-paced, cross-disciplinary teams with a passion for building reliable hardware.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team:\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\nOpenAI is developing custom silicon to power the next generation of frontier AI models. We’re looking for experienced Design Verification (DV) Engineers to ensure functional correctness and robust design for our cutting-edge ML accelerators. You will play a key role in verifying complex hardware systems—ranging from individual IP blocks to subsystems and full SoC—working closely with architecture, RTL, software, and systems teams to deliver reliable silicon at scale.\n\nIn this role you will:\n\n - Own the verification of one or more of: custom IP blocks, subsystems (compute, interconnect, memory, etc.), or full-chip SoC-level functionality.\n\n - Define verification plans based on architecture and microarchitecture specs.\n\n - Develop constrained-random, directed, and system-level testbenches using SystemVerilog/UVM or equivalent methodologies.\n\n - Build and maintain stimulus generators, checkers, monitors, and scoreboards to ensure high coverage and correctness.\n\n - Drive bug triage, root cause analysis, and work closely with design teams on resolution.\n\n - Contribute to regression infrastructure, coverage analysis, and closure for both block- and top-level environments.\n\nYou might thrive in this role if you have:\n\n - BS/MS in EE/CE/CS or equivalent with 3+ years of experience in hardware verification.\n\n - Proven success verifying complex IP or SoC designs in industry-standard flows\n\n - Proficient in SystemVerilog, UVM, and common simulation and debug tools (e.g., VCS, Questa, Verdi).\n\n - Strong knowledge of computer architecture concepts, memory and cache systems, coherency, interconnects, and/or ML compute primitives.\n\n - Familiarity with performance modeling, formal verification, or emulation is a plus.\n\n - Experience working in fast-paced, cross-disciplinary teams with a passion for building reliable hardware.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $445K","compensationTiers":[{"id":"8de18bad-f97f-458b-b9dd-52088733f45b","tierSummary":"$226K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0f2cb40a-0956-499f-a18b-25357a249173","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"59528408-0ca8-47bd-83c2-67c6c285f6a1","summary":"$226K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":445000}]}},{"id":"932c9cc1-c542-4f67-8d0d-443de87b8213","title":"Data Program Manager, Human Data","department":"Research","team":"Human Data","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-19T15:23:14.534+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/932c9cc1-c542-4f67-8d0d-443de87b8213","applyUrl":"https://jobs.ashbyhq.com/openai/932c9cc1-c542-4f67-8d0d-443de87b8213/application","descriptionHtml":"About the Team
The Human Data team turns human feedback into reliable signals for training and evaluation. We design and run end-to-end programs that capture the depth of human intent behind everyday and high-stakes uses of our models. Our remit spans bespoke data campaigns, scalable synthetic data generation, and product-embedded signals. We partner closely across all research teams to translate these signals into training datasets, novel evaluations, and feedback loops that push the frontier of our models and advance their applications.
About the Role
As a Data Program Manager in the Human Data team you will partner with our research teams, operations and engineering to execute complex programs for collecting high-quality data. You will be a key interface between our external vendors and AI trainers, ensuring human data campaigns are successfully completed. Your work will play a key role in enabling OpenAI to train safe models that will land in the real world
This role is based in our San Francisco HQ.
In this role, you will:
Work in a high velocity environment, where the outcome of your work will have a direct impact on the models that OpenAI deploy in the real world
Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data
Gather requirements, write instructions, define success criteria, and calibrate the AI trainers
Use internal tooling to assess labeled data and provide feedback to AI trainers
Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience
You’ll thrive in this role if:
You thrive in dynamic environments. You are comfortable navigating ambiguity, managing shifting priorities, and adapting to fast-paced changes without missing a beat.
You’re curious about AI, LLMs, Agents. While not required, an interest or background in these areas will help you connect the dots in our broader mission.
You have a can-do attitude. You don’t shy away from rolling up your sleeves and tackling the \"grunt work\" with the same enthusiasm as high-visibility tasks.
You’re an excellent communicator. You love bringing people together, fostering collaboration, and providing clarity in complex situations. Your empathetic approach helps you understand different perspectives and build strong, trusting relationships.
You are resilient and flexible. Setbacks don’t rattle you. You bounce back quickly, adjust strategies as needed, and maintain a positive, solution-oriented mindset.
You’re super organized amidst chaos. Even when things are moving quickly, you keep track of details, manage competing demands, and bring structure to complexity.
You enjoy operational work. While you might have an interest in broader topics like safety, you find satisfaction in executing operational tasks efficiently and effectively.
You have a knack for data. You've gone beyond basic data annotation and have hands-on experience with data analytics, using insights to inform decisions and improve processes.
You’re energized by start-up environments. If you enjoy the hustle, resourcefulness, and rapid iteration typical of start-ups, you’ll feel right at home.
You have some relevant experience. Ideally, you have at least 1-2 years of relevant experience and are eager to grow within a role that challenges and develops your skills.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Human Data team turns human feedback into reliable signals for training and evaluation. We design and run end-to-end programs that capture the depth of human intent behind everyday and high-stakes uses of our models. Our remit spans bespoke data campaigns, scalable synthetic data generation, and product-embedded signals. We partner closely across all research teams to translate these signals into training datasets, novel evaluations, and feedback loops that push the frontier of our models and advance their applications.\n\nAbout the Role\n\nAs a Data Program Manager in the Human Data team you will partner with our research teams, operations and engineering to execute complex programs for collecting high-quality data. You will be a key interface between our external vendors and AI trainers, ensuring human data campaigns are successfully completed. Your work will play a key role in enabling OpenAI to train safe models that will land in the real world\n\nThis role is based in our San Francisco HQ.\n\nIn this role, you will:\n\n - Work in a high velocity environment, where the outcome of your work will have a direct impact on the models that OpenAI deploy in the real world\n\n - Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data\n\n - Gather requirements, write instructions, define success criteria, and calibrate the AI trainers\n\n - Use internal tooling to assess labeled data and provide feedback to AI trainers\n\n - Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience\n\nYou’ll thrive in this role if:\n\n - You thrive in dynamic environments. You are comfortable navigating ambiguity, managing shifting priorities, and adapting to fast-paced changes without missing a beat.\n\n - You’re curious about AI, LLMs, Agents. While not required, an interest or background in these areas will help you connect the dots in our broader mission.\n\n - You have a can-do attitude. You don’t shy away from rolling up your sleeves and tackling the \"grunt work\" with the same enthusiasm as high-visibility tasks.\n\n - You’re an excellent communicator. You love bringing people together, fostering collaboration, and providing clarity in complex situations. Your empathetic approach helps you understand different perspectives and build strong, trusting relationships.\n\n - You are resilient and flexible. Setbacks don’t rattle you. You bounce back quickly, adjust strategies as needed, and maintain a positive, solution-oriented mindset.\n\n - You’re super organized amidst chaos. Even when things are moving quickly, you keep track of details, manage competing demands, and bring structure to complexity.\n\n - You enjoy operational work. While you might have an interest in broader topics like safety, you find satisfaction in executing operational tasks efficiently and effectively.\n\n - You have a knack for data. You've gone beyond basic data annotation and have hands-on experience with data analytics, using insights to inform decisions and improve processes.\n\n - You’re energized by start-up environments. If you enjoy the hustle, resourcefulness, and rapid iteration typical of start-ups, you’ll feel right at home.\n\n - You have some relevant experience. Ideally, you have at least 1-2 years of relevant experience and are eager to grow within a role that challenges and develops your skills.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $230K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $230K","compensationTiers":[{"id":"4fa9f4bc-fd22-465a-8794-9bbdb345c8a3","tierSummary":"$207K – $230K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bffe107c-2aa7-409a-a113-6b36d7874432","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e084ed3b-94d3-4368-b048-ce823c1a19fb","summary":"$207K – $230K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":230000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":230000}]}},{"id":"533c0fc9-b773-476d-9f96-a0528efbab0e","title":"Forward Deployed Software Engineer - NYC","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-12-10T22:20:16.127+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/533c0fc9-b773-476d-9f96-a0528efbab0e","applyUrl":"https://jobs.ashbyhq.com/openai/533c0fc9-b773-476d-9f96-a0528efbab0e/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the Role
We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements.
You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback.
This role is based in NYC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role, you will:
Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.
Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.
Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.
Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback
Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.
You’ll thrive in this role if you:
7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable
Former founder, or early engineer at a startup who has built a product from scratch is a plus
Experience with relational databases like Postgres/MySQL
Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the Role\n\nWe are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements.\n\n\nYou will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback.\n\n\n\nThis role is based in NYC. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role, you will:\n\n - Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.\n\n - Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.\n\n - Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.\n\n - Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.\n\n - Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback\n\n - Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.\n \n \n\nYou’ll thrive in this role if you:\n\n - 7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable\n\n - Former founder, or early engineer at a startup who has built a product from scratch is a plus\n\n - Experience with relational databases like Postgres/MySQL\n\n - Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$153K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$153K - $325K","compensationTiers":[{"id":"45d92da2-a9e3-4303-92b3-3120b9edee69","tierSummary":"$153K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f6d50db5-b976-4644-ac35-af3a8b8139ee","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1d90f8fb-d3a4-4a73-b429-312963d55548","summary":"$153K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":153000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":153000,"maxValue":325000}]}},{"id":"28cd6fe2-4096-426b-8b08-52a66458e2c6","title":"Applied AI Architect","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Delhi, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Mumbai, India","address":{"postalAddress":{"addressCountry":"India","addressLocality":"Mumbai"}}},{"location":"Bangalore - Remote","address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}}}],"publishedAt":"2025-11-17T01:52:20.520+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Delhi","addressCountry":"India","addressLocality":"Delhi"}},"jobUrl":"https://jobs.ashbyhq.com/openai/28cd6fe2-4096-426b-8b08-52a66458e2c6","applyUrl":"https://jobs.ashbyhq.com/openai/28cd6fe2-4096-426b-8b08-52a66458e2c6/application","descriptionHtml":"The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
This role can be based in Delhi, Mumbai, or Bangalore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n \n\n\nABOUT THE ROLE\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n \n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\n \n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n \n\nThis role can be based in Delhi, Mumbai, or Bangalore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5a265d2b-683f-4cea-9b69-8e137e704ab3","title":"Physical Design Engineer ","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T17:43:37.110+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5a265d2b-683f-4cea-9b69-8e137e704ab3","applyUrl":"https://jobs.ashbyhq.com/openai/5a265d2b-683f-4cea-9b69-8e137e704ab3/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
We are seeking a highly skilled Physical Design Engineer with deep expertise in physical design and methodology. This individual contributor role sits within our physical design team and is central to delivering power, performance, and area (PPA) optimized datapath and interconnect solutions for next-generation AI accelerators.
You’ll work closely with RTL designers to define and execute on physical design strategies. You will develop tools, flows and methodologies to increase team productivity. Your work will directly impact silicon’s performance and cost efficiency, as well as the team’s execution velocity and quality.
In this role, you will:
Develop, build and own tools, flows and methodologies for physical implementation
Own physical implementation of floorplan blocks from floorplanning to final signoff
Collaborate with RTL designers to drive optimal block implementation solutions
Analyze and optimize design for timing, power, and area trade-offs, working in collaboration with EDA vendors and ASIC partners
Qualifications:
BS w/ 4+ or MS with 2+ years or PhD with 0-1 year(s) of relevant industry experience in physical design and methodology development
Demonstrated success in taping out complex silicon designs
Hands-on experience with block physical implementation and PPA convergence
Strong coding experience with python, bazel, TCL
Strong experience building physical design tools, flows and methodologies
Strong understanding of microarchitecture, RTL design, physical design, circuit design, physical verification and timing closure.
Deep familiarity with industry-standard tools and flows for physical synthesis, PNR, LEC and power estimation
Bonus:
Experience with AI or HPC-focused chips
Experience with optimizing PPA for high performance compute cores
Hands-on experience with top-level design methodologies
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n We are seeking a highly skilled Physical Design Engineer with deep expertise in physical design and methodology. This individual contributor role sits within our physical design team and is central to delivering power, performance, and area (PPA) optimized datapath and interconnect solutions for next-generation AI accelerators.\n\nYou’ll work closely with RTL designers to define and execute on physical design strategies. You will develop tools, flows and methodologies to increase team productivity. Your work will directly impact silicon’s performance and cost efficiency, as well as the team’s execution velocity and quality.\n\nIn this role, you will:\n\n - Develop, build and own tools, flows and methodologies for physical implementation\n\n - Own physical implementation of floorplan blocks from floorplanning to final signoff\n\n - Collaborate with RTL designers to drive optimal block implementation solutions\n\n - Analyze and optimize design for timing, power, and area trade-offs, working in collaboration with EDA vendors and ASIC partners\n\nQualifications:\n\n - BS w/ 4+ or MS with 2+ years or PhD with 0-1 year(s) of relevant industry experience in physical design and methodology development\n\n - Demonstrated success in taping out complex silicon designs\n\n - Hands-on experience with block physical implementation and PPA convergence\n\n - Strong coding experience with python, bazel, TCL\n\n - Strong experience building physical design tools, flows and methodologies\n\n - Strong understanding of microarchitecture, RTL design, physical design, circuit design, physical verification and timing closure.\n\n - Deep familiarity with industry-standard tools and flows for physical synthesis, PNR, LEC and power estimation\n\nBonus:\n\n - Experience with AI or HPC-focused chips\n\n - Experience with optimizing PPA for high performance compute cores\n\n - Hands-on experience with top-level design methodologies\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$225K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$225K - $485K","compensationTiers":[{"id":"f050346c-a03e-444b-ac87-0740161a936e","tierSummary":"$225K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"2133c3c4-e35d-478f-9367-7b00f95618f6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"bb0e286c-203b-4c34-b3b6-48127189fb0f","summary":"$225K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":485000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":485000}]}},{"id":"78c2a68b-cc77-4c62-8891-96afb603650a","title":"Systems Generalist, GPT Infrastructure","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-07-17T17:01:35.911+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/78c2a68b-cc77-4c62-8891-96afb603650a","applyUrl":"https://jobs.ashbyhq.com/openai/78c2a68b-cc77-4c62-8891-96afb603650a/application","descriptionHtml":"About OpenAI
OpenAI is dedicated to ensuring that artificial general intelligence (AGI) benefits all of humanity. Our mission requires building not only world-class AI models, but also the infrastructure that enables those models to be deployed reliably, efficiently, and at global scale. As demand for AI continues to grow, we are expanding the ways OpenAI can bring high-performance inference capacity online across a diverse hardware ecosystem.
About the Team
The GPT Infrastructure team builds software that turns advanced inference and optimization research into production products. One focus is enabling strategic infrastructure partners and accelerator vendors to qualify and onboard new compute without a bespoke porting and optimization effort for every hardware platform.
We build the control planes, APIs, secure partner-side execution environments, evaluation systems, artifact pipelines, and operational tooling that make these workflows repeatable and trustworthy. The work sits at the intersection of distributed systems, AI inference, compilers and runtimes, performance engineering, security, and external partnerships.
About the Role
We are seeking an experienced systems generalist who can work comfortably across the stack to help build an automated inference optimization platform. Given a workload, target hardware profile, compiler and runtime context, and a trusted verifier, the system runs durable optimization campaigns that generate, compile, execute, grade, and improve candidate kernels, runtime configurations, and serving-stack changes.
You will design both the OpenAI-hosted control plane and the partner-side software that evaluates candidates on real accelerator hardware. The product must keep long-running workflows reliable, make performance results reproducible, and maintain clear trust boundaries around sensitive model and hardware information.
This is a deeply cross-stack role, combining strong software engineering fundamentals with systems thinking and performance intuition. You will work closely with research, inference engineering, infrastructure, security, product, and strategic partners to turn a powerful research workflow into a scalable product.
Key Responsibilities
Design, build, and operate durable APIs and control-plane services for multi-hour or multi-day optimization campaigns, including scheduling, retries, budgets, checkpoints, artifact lineage, and observability.
Build secure partner-side runner and grader software that can compile, execute, verify, and benchmark candidate artifacts on third-party accelerator hardware.
Integrate hardware profiles, ISA and toolchain context, compilers, runtimes, and inference-serving engines into a repeatable optimization workflow.
Turn research prototypes into reliable product surfaces with clear contracts, debuggable failure modes, reproducible outputs, and excellent developer ergonomics.
Develop correctness and performance evaluation systems spanning latency, throughput, memory use, utilization, and cost efficiency.
Build artifact, provenance, and qualification workflows that make optimized kernels, binaries, configurations, and reports safe to review and deploy.
Collaborate with Research, Inference Engineering, Infrastructure, Security, Product, and Strategic Partnerships to deliver production-ready solutions.
Drive technical architecture and execution across ambiguous, cross-functional initiatives that connect OpenAI systems with partner environments.
Basic Qualifications
8+ years of professional software engineering experience building large-scale distributed systems, infrastructure platforms, or cloud services, or equivalent depth of experience.
Strong programming skills in one or more of C++, Python, Go, or Rust.
Experience designing and operating highly available backend systems, APIs, job orchestration systems, or durable workflows for production workloads.
Strong understanding of distributed systems, Linux, networking, storage, containers, and modern cloud architectures.
Experience debugging complex systems and using measurement, profiling, and benchmarks to guide engineering decisions.
Proven ability to lead complex technical initiatives as a senior individual contributor and work effectively across organizational boundaries.
Preferred Skills
Experience with AI infrastructure, inference-serving systems, or large-scale machine learning systems.
Experience with compilers, runtimes, kernel optimization, or performance engineering; familiarity with technologies such as LLVM, MLIR, Triton, CUDA, or ROCm is a plus.
Familiarity with GPUs, accelerators, hardware architecture, ISA concepts, or vendor toolchains.
Experience with inference-serving frameworks or engines such as vLLM, SGLang, Triton Inference Server, or similar systems.
Experience building developer platforms, external APIs, remote execution systems, or secure partner-facing infrastructure.
Experience working with strategic cloud, hardware, or infrastructure partners.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About OpenAI\n\nOpenAI is dedicated to ensuring that artificial general intelligence (AGI) benefits all of humanity. Our mission requires building not only world-class AI models, but also the infrastructure that enables those models to be deployed reliably, efficiently, and at global scale. As demand for AI continues to grow, we are expanding the ways OpenAI can bring high-performance inference capacity online across a diverse hardware ecosystem.\n\nAbout the Team\n\nThe GPT Infrastructure team builds software that turns advanced inference and optimization research into production products. One focus is enabling strategic infrastructure partners and accelerator vendors to qualify and onboard new compute without a bespoke porting and optimization effort for every hardware platform.\n\nWe build the control planes, APIs, secure partner-side execution environments, evaluation systems, artifact pipelines, and operational tooling that make these workflows repeatable and trustworthy. The work sits at the intersection of distributed systems, AI inference, compilers and runtimes, performance engineering, security, and external partnerships.\n\nAbout the Role\n\nWe are seeking an experienced systems generalist who can work comfortably across the stack to help build an automated inference optimization platform. Given a workload, target hardware profile, compiler and runtime context, and a trusted verifier, the system runs durable optimization campaigns that generate, compile, execute, grade, and improve candidate kernels, runtime configurations, and serving-stack changes.\n\nYou will design both the OpenAI-hosted control plane and the partner-side software that evaluates candidates on real accelerator hardware. The product must keep long-running workflows reliable, make performance results reproducible, and maintain clear trust boundaries around sensitive model and hardware information.\n\nThis is a deeply cross-stack role, combining strong software engineering fundamentals with systems thinking and performance intuition. You will work closely with research, inference engineering, infrastructure, security, product, and strategic partners to turn a powerful research workflow into a scalable product.\n\nKey Responsibilities\n\n - Design, build, and operate durable APIs and control-plane services for multi-hour or multi-day optimization campaigns, including scheduling, retries, budgets, checkpoints, artifact lineage, and observability.\n\n - Build secure partner-side runner and grader software that can compile, execute, verify, and benchmark candidate artifacts on third-party accelerator hardware.\n\n - Integrate hardware profiles, ISA and toolchain context, compilers, runtimes, and inference-serving engines into a repeatable optimization workflow.\n\n - Turn research prototypes into reliable product surfaces with clear contracts, debuggable failure modes, reproducible outputs, and excellent developer ergonomics.\n\n - Develop correctness and performance evaluation systems spanning latency, throughput, memory use, utilization, and cost efficiency.\n\n - Build artifact, provenance, and qualification workflows that make optimized kernels, binaries, configurations, and reports safe to review and deploy.\n\n - Collaborate with Research, Inference Engineering, Infrastructure, Security, Product, and Strategic Partnerships to deliver production-ready solutions.\n\n - Drive technical architecture and execution across ambiguous, cross-functional initiatives that connect OpenAI systems with partner environments.\n\nBasic Qualifications\n\n - 8+ years of professional software engineering experience building large-scale distributed systems, infrastructure platforms, or cloud services, or equivalent depth of experience.\n\n - Strong programming skills in one or more of C++, Python, Go, or Rust.\n\n - Experience designing and operating highly available backend systems, APIs, job orchestration systems, or durable workflows for production workloads.\n\n - Strong understanding of distributed systems, Linux, networking, storage, containers, and modern cloud architectures.\n\n - Experience debugging complex systems and using measurement, profiling, and benchmarks to guide engineering decisions.\n\n - Proven ability to lead complex technical initiatives as a senior individual contributor and work effectively across organizational boundaries.\n\nPreferred Skills\n\n - Experience with AI infrastructure, inference-serving systems, or large-scale machine learning systems.\n\n - Experience with compilers, runtimes, kernel optimization, or performance engineering; familiarity with technologies such as LLVM, MLIR, Triton, CUDA, or ROCm is a plus.\n\n - Familiarity with GPUs, accelerators, hardware architecture, ISA concepts, or vendor toolchains.\n\n - Experience with inference-serving frameworks or engines such as vLLM, SGLang, Triton Inference Server, or similar systems.\n\n - Experience building developer platforms, external APIs, remote execution systems, or secure partner-facing infrastructure.\n\n - Experience working with strategic cloud, hardware, or infrastructure partners.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $445K","compensationTiers":[{"id":"ed464cf8-109f-4861-a7a9-5696bbcd2b84","tierSummary":"$293K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a7269721-917a-4e8e-84e3-234e5703deb3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"87342aaf-08b0-4909-9608-8fea6ebba719","summary":"$293K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":445000}]}},{"id":"ca7e4019-bf93-42fd-8f15-fac59c6e237c","title":"Applied AI Engineer, Codex","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-11-21T00:39:14.843+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ca7e4019-bf93-42fd-8f15-fac59c6e237c","applyUrl":"https://jobs.ashbyhq.com/openai/ca7e4019-bf93-42fd-8f15-fac59c6e237c/application","descriptionHtml":"About the team
The Applied AI Engineering (Codex) team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software.
About the Role
We are seeking a technically deep, creativity-driven Applied AI Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt.
This is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You’ll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world’s most influential companies.
In this role, you will:
Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows.
Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout.
Build high-quality demos, reference implementations, and workflow automations, using Codex itself as part of your development process.
Lead large-format workshops, technical deep dives, and hands-on enablement sessions that help engineering organizations adopt AI coding tools effectively and safely.
Contribute technical content including examples, guides, patterns, and best practices to the OpenAI Cookbook to help the broader developer community accelerate their work with Codex.
Gather high-fidelity product insights from real customer deployments and translate them into clear product proposals and model feedback for internal teams.
Influence customer strategy and decision-making by framing how AI coding tools fit into their SDLC, technical roadmap, and organizational workflows.
Serve as a trusted advisor on solution architecture, operational readiness, model configuration, security considerations, and best-practice adoption.
You’ll thrive in this role if you:
Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.
Are an active power user of AI coding tools and have deeply customized your own developer workflow; you have a point of view on what makes engineers more productive.
Enjoy building scrappy, high-signal demos, integrations, and prototypes that clearly articulate what Codex can enable, often using Codex to accelerate your own development process.
Have experience delivering large, high-impact workshops or technical training to engineering teams and know how to craft sessions that are engaging, hands-on, and outcomes-driven.
Have contributed technical guides, patterns, or examples publicly and care about clarity, pedagogy, and community impact.
Communicate complex technical concepts in clear, persuasive written and verbal form especially when helping customers make strategic decisions about where and how to apply AI.
Are excited by ambiguous, rapidly evolving problem spaces and enjoy iterating toward novel solutions hand-in-hand with customers.
Care about customer success, reliability, safety, and operational excellence as much as you care about technical ingenuity.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Applied AI Engineering (Codex) team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software.\n\nAbout the Role\n\nWe are seeking a technically deep, creativity-driven Applied AI Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt.\n\nThis is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You’ll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world’s most influential companies.\n\n\n\nIn this role, you will:\n\n - Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows.\n\n - Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout.\n\n - Build high-quality demos, reference implementations, and workflow automations, using Codex itself as part of your development process.\n\n - Lead large-format workshops, technical deep dives, and hands-on enablement sessions that help engineering organizations adopt AI coding tools effectively and safely.\n\n - Contribute technical content including examples, guides, patterns, and best practices to the OpenAI Cookbook to help the broader developer community accelerate their work with Codex.\n\n - Gather high-fidelity product insights from real customer deployments and translate them into clear product proposals and model feedback for internal teams.\n\n - Influence customer strategy and decision-making by framing how AI coding tools fit into their SDLC, technical roadmap, and organizational workflows.\n\n - Serve as a trusted advisor on solution architecture, operational readiness, model configuration, security considerations, and best-practice adoption.\n\nYou’ll thrive in this role if you:\n\n - Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.\n\n - Are an active power user of AI coding tools and have deeply customized your own developer workflow; you have a point of view on what makes engineers more productive.\n\n - Enjoy building scrappy, high-signal demos, integrations, and prototypes that clearly articulate what Codex can enable, often using Codex to accelerate your own development process.\n\n - Have experience delivering large, high-impact workshops or technical training to engineering teams and know how to craft sessions that are engaging, hands-on, and outcomes-driven.\n\n - Have contributed technical guides, patterns, or examples publicly and care about clarity, pedagogy, and community impact.\n\n - Communicate complex technical concepts in clear, persuasive written and verbal form especially when helping customers make strategic decisions about where and how to apply AI.\n\n - Are excited by ambiguous, rapidly evolving problem spaces and enjoy iterating toward novel solutions hand-in-hand with customers.\n\n - Care about customer success, reliability, safety, and operational excellence as much as you care about technical ingenuity.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$211K – $278K • Offers Equity","scrapeableCompensationSalarySummary":"$211K - $278K","compensationTiers":[{"id":"88a00bdb-41e8-4666-b97e-5de081e77d77","tierSummary":"$211K – $278K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"c8132f3c-7a61-41b1-979b-709a2c68445a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8c9ee5bf-a6e0-4753-8753-b243054bd334","summary":"$211K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":211000,"maxValue":278000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":211000,"maxValue":278000}]}},{"id":"6a7cedbd-0a7c-4f3e-8389-55357ad444b3","title":"Applied AI Engineer, Codex","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-23T08:53:56.426+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6a7cedbd-0a7c-4f3e-8389-55357ad444b3","applyUrl":"https://jobs.ashbyhq.com/openai/6a7cedbd-0a7c-4f3e-8389-55357ad444b3/application","descriptionHtml":"OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software.
We work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex.
As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption.
You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery.
You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.
This role is based in our Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process.
Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations.
Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback.
Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution.
Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely.
Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams.
Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments.
Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows.
Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management.
Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable.
Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows.
Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable.
Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback.
Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives.
Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required.
Are able to speak English and German fluently.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software.\n\nWe work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex.\n\n\nABOUT THE ROLE\n\nAs an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption.\n\nYou will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery.\n\nYou will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.\n\nThis role is based in our Munich office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process.\n\n - Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations.\n\n - Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback.\n\n - Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution.\n\n - Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely.\n\n - Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams.\n\n - Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments.\n\n - Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows.\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows.\n\n - Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable.\n\n - Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback.\n\n - Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives.\n\n - Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required.\n\n - Are able to speak English and German fluently.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5c579ec6-be3a-409b-8ae4-9e3f46af8288","title":"Strategic Technology Negotiations Lead","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-23T19:11:47.336+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5c579ec6-be3a-409b-8ae4-9e3f46af8288","applyUrl":"https://jobs.ashbyhq.com/openai/5c579ec6-be3a-409b-8ae4-9e3f46af8288/application","descriptionHtml":"OpenAI's Strategic Sourcing team helps the company scale responsibly, efficiently, and at speed. We partner with leaders across Engineering, Research, IT, Systems, Finance, Legal, and other teams to shape commercial strategies, negotiate critical agreements, and build resilient supplier ecosystems. Our work connects technical strategy, commercial judgment, financial discipline, and execution in support of OpenAI's mission.
OpenAI is seeking a Strategic Technology Negotiations Lead to personally lead some of the company's most complex and consequential technology negotiations.
This is not a people manager role. It is a senior strategic IC operator role for an expert negotiator who wants to remain close to the work and personally drive high-impact outcomes. We are especially interested in leaders who have managed teams and are intentionally seeking an individual contributor role where their impact comes through judgment, influence, and direct ownership.
Rather than owning a fixed category, you will be deployed against high-priority opportunities where deal complexity, commercial stakes, executive visibility, or time pressure require exceptional negotiation leadership. Your initial focus will include data platforms and infrastructure, including data lake and lakehouse technologies, observability, and enterprise SaaS, with flexibility to work across other strategic technology areas. You will lead negotiations from strategy through execution, aligning decision-makers and driving agreements to closure.
Many of these negotiations exist within broader supplier and partner ecosystems. You will look beyond the immediate transaction to account for interconnected cost, equity, revenue, partnership, risk, and long-term strategic implications. Success requires strong economics, sound judgment under pressure, executive credibility, and the ability to bring stakeholders with you through difficult decisions.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Personally lead complex, high-value, and business-critical technology negotiations from initial strategy through signed agreement.
Develop fact-based negotiation plans that define objectives, leverage, alternatives, sequencing, roles, decision points, and escalation paths.
Rapidly synthesize technical requirements, supplier economics, market dynamics, adoption patterns, dependencies, and business priorities.
Partner with leaders across Engineering, Research, IT, Systems, Finance, Legal, Corporate Development, and other teams to establish a unified negotiation strategy.
Assess each negotiation within the broader supplier ecosystem, identifying interconnected relationships that may create value, constraints, dependencies, or leverage.
Shape complex deal structures with cost, equity, revenue, partnership, risk, and long-term strategic implications.
Advise executives through clear, decision-ready narratives covering deal strategy, financial impact, alternatives, risks, tradeoffs, and recommendations.
Lead supplier engagement at working-team and executive levels, including difficult escalations and negotiations conducted under significant pressure.
Create commercial structures that deliver meaningful savings and cost avoidance while improving scalability, flexibility, performance, and risk allocation.
Turn lessons from major negotiations into reusable playbooks, market intelligence, and stronger negotiation practices for Strategic Sourcing.
Have 10+ years of experience leading complex commercial negotiations in strategic sourcing, technology procurement, strategic partnerships, deal strategy, corporate development, or a related field.
Are an expert negotiator who enjoys personally developing the strategy, leading the room, and driving difficult deals to resolution.
Have previously managed or led teams and are intentionally seeking a senior individual contributor role centered on direct ownership, influence, and execution.
Have personally led large-scale enterprise software or technology agreements with sophisticated pricing, commitment, licensing, consumption, or partnership structures.
Understand enterprise software business models, including usage-based pricing, multi-year commitments, ramp structures, pooled consumption, growth protections, and performance-based economics.
Can evaluate a deal across cost, revenue, equity, partnership value, supplier leverage, risk, and long-term ecosystem implications.
Have negotiated agreements involving data platforms, infrastructure software, observability, enterprise SaaS, or similarly complex technology categories.
Can engage credibly with deeply technical teams and influence senior executives through structured thinking, clear communication, and sound commercial judgment.
Remain effective under pressure, build alignment among stakeholders with competing objectives, and know when to challenge, escalate, create alternatives, or close.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI's Strategic Sourcing team helps the company scale responsibly, efficiently, and at speed. We partner with leaders across Engineering, Research, IT, Systems, Finance, Legal, and other teams to shape commercial strategies, negotiate critical agreements, and build resilient supplier ecosystems. Our work connects technical strategy, commercial judgment, financial discipline, and execution in support of OpenAI's mission.\n\n\n\n\nABOUT THE ROLE\n\nOpenAI is seeking a Strategic Technology Negotiations Lead to personally lead some of the company's most complex and consequential technology negotiations.\n\nThis is not a people manager role. It is a senior strategic IC operator role for an expert negotiator who wants to remain close to the work and personally drive high-impact outcomes. We are especially interested in leaders who have managed teams and are intentionally seeking an individual contributor role where their impact comes through judgment, influence, and direct ownership.\n\nRather than owning a fixed category, you will be deployed against high-priority opportunities where deal complexity, commercial stakes, executive visibility, or time pressure require exceptional negotiation leadership. Your initial focus will include data platforms and infrastructure, including data lake and lakehouse technologies, observability, and enterprise SaaS, with flexibility to work across other strategic technology areas. You will lead negotiations from strategy through execution, aligning decision-makers and driving agreements to closure.\n\nMany of these negotiations exist within broader supplier and partner ecosystems. You will look beyond the immediate transaction to account for interconnected cost, equity, revenue, partnership, risk, and long-term strategic implications. Success requires strong economics, sound judgment under pressure, executive credibility, and the ability to bring stakeholders with you through difficult decisions.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Personally lead complex, high-value, and business-critical technology negotiations from initial strategy through signed agreement.\n\n - Develop fact-based negotiation plans that define objectives, leverage, alternatives, sequencing, roles, decision points, and escalation paths.\n\n - Rapidly synthesize technical requirements, supplier economics, market dynamics, adoption patterns, dependencies, and business priorities.\n\n - Partner with leaders across Engineering, Research, IT, Systems, Finance, Legal, Corporate Development, and other teams to establish a unified negotiation strategy.\n\n - Assess each negotiation within the broader supplier ecosystem, identifying interconnected relationships that may create value, constraints, dependencies, or leverage.\n\n - Shape complex deal structures with cost, equity, revenue, partnership, risk, and long-term strategic implications.\n\n - Advise executives through clear, decision-ready narratives covering deal strategy, financial impact, alternatives, risks, tradeoffs, and recommendations.\n\n - Lead supplier engagement at working-team and executive levels, including difficult escalations and negotiations conducted under significant pressure.\n\n - Create commercial structures that deliver meaningful savings and cost avoidance while improving scalability, flexibility, performance, and risk allocation.\n\n - Turn lessons from major negotiations into reusable playbooks, market intelligence, and stronger negotiation practices for Strategic Sourcing.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 10+ years of experience leading complex commercial negotiations in strategic sourcing, technology procurement, strategic partnerships, deal strategy, corporate development, or a related field.\n\n - Are an expert negotiator who enjoys personally developing the strategy, leading the room, and driving difficult deals to resolution.\n\n - Have previously managed or led teams and are intentionally seeking a senior individual contributor role centered on direct ownership, influence, and execution.\n\n - Have personally led large-scale enterprise software or technology agreements with sophisticated pricing, commitment, licensing, consumption, or partnership structures.\n\n - Understand enterprise software business models, including usage-based pricing, multi-year commitments, ramp structures, pooled consumption, growth protections, and performance-based economics.\n\n - Can evaluate a deal across cost, revenue, equity, partnership value, supplier leverage, risk, and long-term ecosystem implications.\n\n - Have negotiated agreements involving data platforms, infrastructure software, observability, enterprise SaaS, or similarly complex technology categories.\n\n - Can engage credibly with deeply technical teams and influence senior executives through structured thinking, clear communication, and sound commercial judgment.\n\n - Remain effective under pressure, build alignment among stakeholders with competing objectives, and know when to challenge, escalate, create alternatives, or close.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $295K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $295K","compensationTiers":[{"id":"ca221f5f-823c-4e0c-9282-c15048437f55","tierSummary":"$234K – $295K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"30c4e1be-49ed-41a8-9d24-3b6b32ac2b26","summary":"$234K – $295K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":295000},{"id":"473c290e-bb2c-487a-8647-4126bc1507dd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":295000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7bdd4df4-b53d-4442-a116-69be7d9d4b1f","title":"Deployment Lead, FDE- NYC","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-23T13:08:24.054+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7bdd4df4-b53d-4442-a116-69be7d9d4b1f","applyUrl":"https://jobs.ashbyhq.com/openai/7bdd4df4-b53d-4442-a116-69be7d9d4b1f/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the Role
You will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.
You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.
Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).
This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.
This role is based in New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role, you will:
Own the technical delivery plan for multiple interdependent work streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.
Partner with Product and Research so platform components and research work streams land in time to support deployment goals.
Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.
Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.
You’ll thrive in this role if you:
Bring 7+ years of customer‑facing technical delivery leadership
Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.
Excel in high ambiguity environments. Know how to simplify complex and dynamic work.
Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.
Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.
Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.
Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.
You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.
Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the Role\n\nYou will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.\n\nYou will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.\n\nSuccess will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).\n\nThis is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.\n\nThis role is based in New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role, you will:\n\n - Own the technical delivery plan for multiple interdependent work streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.\n\n - Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.\n\n - Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.\n\n - Partner with Product and Research so platform components and research work streams land in time to support deployment goals.\n\n - Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.\n\n - Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.\n \n \n\n\nYou’ll thrive in this role if you:\n\n - Bring 7+ years of customer‑facing technical delivery leadership \n\n - Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.\n\n - Excel in high ambiguity environments. Know how to simplify complex and dynamic work.\n\n - Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.\n\n - Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.\n\n - Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.\n\n - Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.\n\n - You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.\n\n - Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $294K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $294K","compensationTiers":[{"id":"4e322649-0c74-4d5d-a9bb-26062d26795d","tierSummary":"$230K – $294K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0d1f365a-b4ac-4e6f-b118-4f493a392eb2","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f27435d6-6db4-4ad2-adb5-67f42241e720","summary":"$230K – $294K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":294000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":294000}]}},{"id":"a4ea79c8-e79f-4126-8c1f-032289024961","title":"Software Engineer, Monetization Delivery","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-12-10T17:58:51.545+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a4ea79c8-e79f-4126-8c1f-032289024961","applyUrl":"https://jobs.ashbyhq.com/openai/a4ea79c8-e79f-4126-8c1f-032289024961/application","descriptionHtml":"The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.
Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses.
This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale.
We’re looking for an experienced Software Engineer to help build the core infrastructure behind OpenAI’s monetization and ads systems. In this foundational role, you’ll architect and implement distributed systems that power OpenAI’s monetization stack—focusing on reliability, performance, privacy, and large-scale operation.
You’ll work across backend, systems, and platform layers to define and implement 0→1 infrastructure, partnering closely with Product, Design, and Research to shape the future of monetized AI experiences. Your work will enable both internal and external teams to build on safe, scalable, and robust monetization primitives.
This role is exclusively based across our San Francisco & Seattles sites. We offer relocation assistance to new employees.
Design and build the foundational backend and infrastructure powering OpenAI’s monetization and ads systems
Architect large-scale distributed systems that meet strict requirements for reliability, privacy, security, and performance
Develop APIs, infrastructure services, and internal platforms that support ads creation, delivery, measurement, and optimization
Work closely with Product, Research, and Design to translate requirements into scalable technical solutions
Drive 0→1 infra development through rapid prototyping, experimentation, and iterative improvements
Contribute to the long-term technical strategy and roadmap for the monetization infra stack
Ensure high engineering rigor through excellent testing, documentation, observability, and operational best practices
Build for safety, privacy, fairness, and policy alignment from first principles
Collaborate across engineering orgs to ensure the infra layer is flexible, performant, and resilient
You might thrive in this role if you:
Have 10+ years of experience building and operating large-scale distributed systems
Have experience designing mission-critical systems with demanding reliability, performance, and correctness requirements
Think in systems—architecture, data flows, operational concerns, observability, and long-term maintainability
Are comfortable defining technical direction in ambiguous 0→1 environments
Enjoy working cross-functionally to shape product requirements and system capabilities
Communicate clearly, reason holistically, and make decisions grounded in user needs and long-term system health
Bonus: Experience in ads systems, marketplaces, AI/ML infra, or other monetization-intensive domains
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.\n\nMonetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses.\n\nThis team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale.\n\n \n\n\nABOUT THE ROLE\n\nWe’re looking for an experienced Software Engineer to help build the core infrastructure behind OpenAI’s monetization and ads systems. In this foundational role, you’ll architect and implement distributed systems that power OpenAI’s monetization stack—focusing on reliability, performance, privacy, and large-scale operation.\n\nYou’ll work across backend, systems, and platform layers to define and implement 0→1 infrastructure, partnering closely with Product, Design, and Research to shape the future of monetized AI experiences. Your work will enable both internal and external teams to build on safe, scalable, and robust monetization primitives.\n\nThis role is exclusively based across our San Francisco & Seattles sites. We offer relocation assistance to new employees.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Design and build the foundational backend and infrastructure powering OpenAI’s monetization and ads systems\n\n - Architect large-scale distributed systems that meet strict requirements for reliability, privacy, security, and performance\n\n - Develop APIs, infrastructure services, and internal platforms that support ads creation, delivery, measurement, and optimization\n\n - Work closely with Product, Research, and Design to translate requirements into scalable technical solutions\n\n - Drive 0→1 infra development through rapid prototyping, experimentation, and iterative improvements\n\n - Contribute to the long-term technical strategy and roadmap for the monetization infra stack\n\n - Ensure high engineering rigor through excellent testing, documentation, observability, and operational best practices\n\n - Build for safety, privacy, fairness, and policy alignment from first principles\n\n - Collaborate across engineering orgs to ensure the infra layer is flexible, performant, and resilient\n \n\nYou might thrive in this role if you:\n\n - Have 10+ years of experience building and operating large-scale distributed systems\n\n - Have experience designing mission-critical systems with demanding reliability, performance, and correctness requirements\n\n - Think in systems—architecture, data flows, operational concerns, observability, and long-term maintainability\n\n - Are comfortable defining technical direction in ambiguous 0→1 environments\n\n - Enjoy working cross-functionally to shape product requirements and system capabilities\n\n - Communicate clearly, reason holistically, and make decisions grounded in user needs and long-term system health\n\n - Bonus: Experience in ads systems, marketplaces, AI/ML infra, or other monetization-intensive domains\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"bd2bc732-d8b7-4255-877d-8fb9ff5d116c","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8c9f021a-cbe6-4224-86ec-248fabf21798","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ed0028e1-3a02-45d1-a1a3-2675323940cb","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"21ee6dd3-dcd0-425a-91e9-34a23ab3e434","title":"Applied AI Engineer, Codex","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Paris, France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-23T08:53:59.346+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/openai/21ee6dd3-dcd0-425a-91e9-34a23ab3e434","applyUrl":"https://jobs.ashbyhq.com/openai/21ee6dd3-dcd0-425a-91e9-34a23ab3e434/application","descriptionHtml":"OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software.
We work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex.
As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption.
You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery.
You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.
This role is based in our London office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process.
Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations.
Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback.
Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution.
Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely.
Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams.
Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments.
Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows.
Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management.
Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable.
Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows.
Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable.
Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback.
Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives.
Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required.
Are able to speak English and French fluently.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software.\n\nWe work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex.\n\n\nABOUT THE ROLE\n\nAs an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption.\n\nYou will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery.\n\nYou will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.\n\nThis role is based in our London office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process.\n\n - Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations.\n\n - Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback.\n\n - Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution.\n\n - Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely.\n\n - Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams.\n\n - Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments.\n\n - Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows.\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows.\n\n - Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable.\n\n - Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback.\n\n - Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives.\n\n - Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required.\n\n - Are able to speak English and French fluently.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e6981259-c1d0-46de-8376-56bde28cfb10","title":"Software Engineer, ChatGPT Infrastructure ","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-21T01:53:49.722+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e6981259-c1d0-46de-8376-56bde28cfb10","applyUrl":"https://jobs.ashbyhq.com/openai/e6981259-c1d0-46de-8376-56bde28cfb10/application","descriptionHtml":"About the Team
ChatGPT is a rapidly evolving system: new capabilities ship continuously, product surfaces change quickly, and usage patterns shift week-to-week. Supporting that pace requires infrastructure that can handle real production constraints—high concurrency, unpredictable traffic patterns, complex dependency graphs, and frequent change.
The ChatGPT Infrastructure team builds and operates the platforms that enable fast iteration without compromising performance or reliability. We design shared systems, data paths, rollout mechanisms, and reliability guardrails that teams rely on to ship changes to ChatGPT at scale.
We focus on high-leverage infrastructure: primitives and “golden paths” that incorporate operational lessons as defaults, so engineers don’t need to rediscover failure modes, latency pitfalls, or integration issues each time they build something new.
About the Role
We’re hiring Senior and Staff Engineers to design and build infrastructure systems that underlie ChatGPT and multiply the effectiveness of teams building user experiences.
This is not a support-only role. It’s a platform-building role: you’ll define interfaces, develop core abstractions, and create tooling to make safe, fast iteration the norm. Your work will reduce friction, prevent regressions, improve performance, and ensure systems scale gracefully as the product grows.
Where You Can Have Impact
You might work on one or more of the following areas (without being restricted to any single area):
Platform foundations & frameworks: Core libraries, service frameworks, and shared components that standardize system building, integration, and evolution.
Scalability & performance primitives: Patterns and infrastructure that reduce tail latency, improve throughput, and keep costs predictable as demand increases.
Reliability guardrails: Mechanisms that prevent outages by design—rate limiting, load shedding, dependency isolation, backpressure, safe fallbacks, and robust regression controls.
Developer productivity via golden paths: Paved roads for common workflows (data access patterns, service integration, request lifecycle) that are fast, safe, and easy to use.
Observability & debugging systems: Instrumentation, metrics models, and investigative tooling that turn vague symptoms (“it’s slow”) into precise, actionable diagnoses.
Safe change management: Deployment and rollout systems that support rapid iteration with confidence—progressive delivery, automated verification, and fast rollback strategies.
Interface and contract design across boundaries: Clean APIs and stable contracts that reduce coupling and enable independent evolution across a complex ecosystem.
What You’ll Do
Build and evolve infrastructure platforms used by many engineers and services.
Translate real-world constraints into clean abstractions: simple APIs, enforceable contracts, safe defaults.
Drive improvements in reliability and performance through principled design, measurement, and iterative hardening.
Partner with engineering and product teams to identify systemic pain points and develop reusable solutions.
Own outcomes end-to-end: design → implementation → rollout → operational maturity.
Qualifications
Minimum Qualifications
Experience building and operating large-scale distributed systems in production (high throughput, concurrency, and failure handling).
Strong fundamentals in systems design, including caching, consistency, queueing/backpressure, and resilient dependency management.
Ability to reason about performance (latency distributions, tail behavior, bottlenecks) and translate analysis into concrete engineering work.
Track record of building platforms or shared infrastructure that improves velocity and correctness for other teams.
Excellent communication and collaboration skills—aligning on interfaces, navigating tradeoffs, and driving cross-team execution.
Preferred Qualifications
Experience designing paved roads / golden paths (frameworks, libraries, self-serve tooling) that shape engineering behavior at scale.
Deep understanding of reliability techniques: graceful degradation, circuit breakers, load shedding, rate limiting, and fault isolation.
Experience building systems for safe iteration: progressive delivery, correctness checks, automated rollout gates, and production validation.
Strong instincts for API and contract design—how to create interfaces that are stable, evolvable, and hard to misuse.
Prior work that demonstrates “force multiplier” impact: enabling many teams via a small set of well-crafted primitives.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nChatGPT is a rapidly evolving system: new capabilities ship continuously, product surfaces change quickly, and usage patterns shift week-to-week. Supporting that pace requires infrastructure that can handle real production constraints—high concurrency, unpredictable traffic patterns, complex dependency graphs, and frequent change.\n\nThe ChatGPT Infrastructure team builds and operates the platforms that enable fast iteration without compromising performance or reliability. We design shared systems, data paths, rollout mechanisms, and reliability guardrails that teams rely on to ship changes to ChatGPT at scale.\n\nWe focus on high-leverage infrastructure: primitives and “golden paths” that incorporate operational lessons as defaults, so engineers don’t need to rediscover failure modes, latency pitfalls, or integration issues each time they build something new.\n\n\n\nAbout the Role\n\nWe’re hiring Senior and Staff Engineers to design and build infrastructure systems that underlie ChatGPT and multiply the effectiveness of teams building user experiences.\n\nThis is not a support-only role. It’s a platform-building role: you’ll define interfaces, develop core abstractions, and create tooling to make safe, fast iteration the norm. Your work will reduce friction, prevent regressions, improve performance, and ensure systems scale gracefully as the product grows.\n\n\n\nWhere You Can Have Impact\n\n - You might work on one or more of the following areas (without being restricted to any single area):\n \n - Platform foundations & frameworks: Core libraries, service frameworks, and shared components that standardize system building, integration, and evolution.\n \n - Scalability & performance primitives: Patterns and infrastructure that reduce tail latency, improve throughput, and keep costs predictable as demand increases.\n \n - Reliability guardrails: Mechanisms that prevent outages by design—rate limiting, load shedding, dependency isolation, backpressure, safe fallbacks, and robust regression controls.\n \n - Developer productivity via golden paths: Paved roads for common workflows (data access patterns, service integration, request lifecycle) that are fast, safe, and easy to use.\n \n - Observability & debugging systems: Instrumentation, metrics models, and investigative tooling that turn vague symptoms (“it’s slow”) into precise, actionable diagnoses.\n \n - Safe change management: Deployment and rollout systems that support rapid iteration with confidence—progressive delivery, automated verification, and fast rollback strategies.\n \n - Interface and contract design across boundaries: Clean APIs and stable contracts that reduce coupling and enable independent evolution across a complex ecosystem.\n \n \n \n What You’ll Do\n \n - Build and evolve infrastructure platforms used by many engineers and services.\n \n - Translate real-world constraints into clean abstractions: simple APIs, enforceable contracts, safe defaults.\n \n - Drive improvements in reliability and performance through principled design, measurement, and iterative hardening.\n \n - Partner with engineering and product teams to identify systemic pain points and develop reusable solutions.\n \n - Own outcomes end-to-end: design → implementation → rollout → operational maturity.\n \n \n \n Qualifications\n \n Minimum Qualifications\n \n - Experience building and operating large-scale distributed systems in production (high throughput, concurrency, and failure handling).\n \n - Strong fundamentals in systems design, including caching, consistency, queueing/backpressure, and resilient dependency management.\n \n - Ability to reason about performance (latency distributions, tail behavior, bottlenecks) and translate analysis into concrete engineering work.\n \n - Track record of building platforms or shared infrastructure that improves velocity and correctness for other teams.\n \n - Excellent communication and collaboration skills—aligning on interfaces, navigating tradeoffs, and driving cross-team execution.\n \n \n \n Preferred Qualifications\n \n - Experience designing paved roads / golden paths (frameworks, libraries, self-serve tooling) that shape engineering behavior at scale.\n \n - Deep understanding of reliability techniques: graceful degradation, circuit breakers, load shedding, rate limiting, and fault isolation.\n \n - Experience building systems for safe iteration: progressive delivery, correctness checks, automated rollout gates, and production validation.\n \n - Strong instincts for API and contract design—how to create interfaces that are stable, evolvable, and hard to misuse.\n \n - Prior work that demonstrates “force multiplier” impact: enabling many teams via a small set of well-crafted primitives.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"09f3bfd8-939c-43ab-b7f2-d5068486f49b","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1086e57e-4d50-41a4-bad7-541f4bebbf47","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ffe6ff95-66d6-439c-ad81-21658d71b1f2","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"d3d17f29-fbaf-4697-a6ed-aaa0055ecc5c","title":"Solutions Engineer, Ads Solutions - San Francisco","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T21:15:23.531+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d3d17f29-fbaf-4697-a6ed-aaa0055ecc5c","applyUrl":"https://jobs.ashbyhq.com/openai/d3d17f29-fbaf-4697-a6ed-aaa0055ecc5c/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the Role
We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution.
This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform.
This role is based in our San Francisco HQ and we offer generous relocation support for new hires.
In this role, you will:
Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure.
Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals.
Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks.
Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting.
Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance.
Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions.
Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities.
Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally.
Help train internal sales and success teams on technical capabilities, integrations, and evolving product features.
You will thrive in this role if you:
Have 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role.
Have hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations.
Understand advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses.
Can explain complex technical concepts clearly to both technical practitioners and executive stakeholders.
Have experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets.
Are comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch.
Demonstrate strong ownership, bias for action, and customer empathy.
Care deeply about responsible platform growth, user trust, and long-term partner success.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.\n\n\n\nAbout the Role\n\nWe’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution.\n\nThis role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform.\n\n\n\nThis role is based in our San Francisco HQ and we offer generous relocation support for new hires.\n\n\n\nIn this role, you will:\n\n - Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure.\n\n - Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals.\n\n - Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks.\n\n - Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting.\n\n - Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance.\n\n - Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions.\n\n - Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities.\n\n - Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally.\n\n - Help train internal sales and success teams on technical capabilities, integrations, and evolving product features.\n\n\n\nYou will thrive in this role if you:\n\n - Have 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role.\n\n - Have hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations.\n\n - Understand advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses.\n\n - Can explain complex technical concepts clearly to both technical practitioners and executive stakeholders.\n\n - Have experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets.\n\n - Are comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch.\n\n - Demonstrate strong ownership, bias for action, and customer empathy.\n\n - Care deeply about responsible platform growth, user trust, and long-term partner success.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"6a3abbcc-195b-4116-a0c5-2dcd0467e784","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4481754e-cb07-42f6-8def-030e709c466a","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"id":"d4c65fee-7b90-4b51-a592-e4f272dee190","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2710d0c7-8f1c-4e1a-bf7a-4000fc5a8d68","title":"Firmware Engineer, RTOS, Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-12-16T22:07:34.468+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2710d0c7-8f1c-4e1a-bf7a-4000fc5a8d68","applyUrl":"https://jobs.ashbyhq.com/openai/2710d0c7-8f1c-4e1a-bf7a-4000fc5a8d68/application","descriptionHtml":"About the Team
The Software Engineering Firmware team builds reliable, high-performance systems on custom hardware. We work closely with hardware engineers to design, optimize, and ship software that bridges cutting-edge devices and real-world constraints like memory, power, and latency. Our work spans early prototyping through product launch, ensuring that our embedded platforms are robust, efficient, and production-ready.
About the Role
As a Firmware Engineer, you will design, implement, and debug software for embedded devices. You’ll own low-level bring-up, write production C/C++ code, and partner closely with hardware teams to deliver reliable, high-performance systems.
We’re looking for engineers with deep embedded expertise, strong debugging skills, and a passion for building systems that perform under real-world conditions.
This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design, implement, and debug software for embedded devices.
Contribute to defining software requirements, interfaces, and test plans.
Bring up and debug new boards.
Analyze performance, memory, and power profiles and implement optimizations.
Investigate field issues, perform root-cause analysis, and deliver robust fixes.
Foster good software engineering practices.
You might thrive in this role if you:
Have deep experience shipping embedded systems (around 10+ years).
Are proficient in C and C++.
Are familiar with embedded toolchains, operating systems, and debugging tools.
Have experience with both rapid prototyping and scalable product development.
(Nice to have) Have experience with Zephyr RTOS.
(Nice to have) Have worked with networking/wireless stacks (BLE, Wi-Fi).
(Nice to have) Have experience with Linux kernel development.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Software Engineering Firmware team builds reliable, high-performance systems on custom hardware. We work closely with hardware engineers to design, optimize, and ship software that bridges cutting-edge devices and real-world constraints like memory, power, and latency. Our work spans early prototyping through product launch, ensuring that our embedded platforms are robust, efficient, and production-ready.\n\n\n\nAbout the Role\n\nAs a Firmware Engineer, you will design, implement, and debug software for embedded devices. You’ll own low-level bring-up, write production C/C++ code, and partner closely with hardware teams to deliver reliable, high-performance systems.\n\nWe’re looking for engineers with deep embedded expertise, strong debugging skills, and a passion for building systems that perform under real-world conditions.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Design, implement, and debug software for embedded devices.\n\n - Contribute to defining software requirements, interfaces, and test plans.\n\n - Bring up and debug new boards.\n\n - Analyze performance, memory, and power profiles and implement optimizations.\n\n - Investigate field issues, perform root-cause analysis, and deliver robust fixes.\n\n - Foster good software engineering practices.\n\n\n\nYou might thrive in this role if you:\n\n - Have deep experience shipping embedded systems (around 10+ years).\n\n - Are proficient in C and C++.\n\n - Are familiar with embedded toolchains, operating systems, and debugging tools.\n\n - Have experience with both rapid prototyping and scalable product development.\n\n - (Nice to have) Have experience with Zephyr RTOS.\n\n - (Nice to have) Have worked with networking/wireless stacks (BLE, Wi-Fi).\n\n - (Nice to have) Have experience with Linux kernel development.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"164fc372-e409-47d9-9d54-f296708b961d","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f9f0ad7a-eae7-4f56-b99f-7f89cc74e801","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f649c65a-decd-4bfe-bd88-f3fea02e033e","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"20f525b7-f958-4c95-a055-f914ab3adb95","title":"System Software Engineer, Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-12-16T22:09:50.657+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/20f525b7-f958-4c95-a055-f914ab3adb95","applyUrl":"https://jobs.ashbyhq.com/openai/20f525b7-f958-4c95-a055-f914ab3adb95/application","descriptionHtml":"Location: San Francisco, CA (Hybrid: 4 days onsite/week). Relocation assistance available.
About the Team:
We build foundational platform software that enables reliable, secure, and performant products. The team works across system layers and partners closely with adjacent engineering groups to deliver robust capabilities from concept through launch.
About the Role:
We’re seeking a System Software Engineer to design, implement, and debug core platform components and the pipelines that build and update system images. You’ll work across operating system layers, focusing on performance, security, and deep system debugging to ship production‑grade systems.
In this role, you will:
Design, implement, and debug system‑level components and services across kernel and user space.
Configure and maintain OS platform services (init, services, networking, security policies) and related tooling.
Build and operate image and update pipelines, ensuring reliability, reproducibility, and rollback safety.
Instrument and analyze performance using profiling and tracing; optimize CPU, memory, I/O, and power usage.
Own platform observability and reliability: logging, crash capture, watchdogs, and diagnostics.
Collaborate with cross‑functional teams to define interfaces and deliver end‑to‑end features.
Establish strong engineering practices: code review, CI, reproducible builds, and release management.
Partner with external suppliers to support builds and deployments.
You might thrive in this role if you:
Have shipped production systems software on modern operating systems.
Are proficient in C/C++ and a scripting language, and comfortable with OS internals (concurrency, memory management, filesystems, networking, power management).
Bring strong systems debugging skills using debuggers, tracers, profilers, and logs across kernel/user‑space boundaries.
Understand configuration of platform services and interfaces, and can translate requirements into stable, well‑documented APIs.
Are fluent in user‑space foundations (service management, IPC, networking, packaging, automation).
Have experience building platform images and designing update mechanisms for reliability and security.
Preferred Qualifications:
Exposure to platform security (secure boot, sandboxing, mandatory access controls, attestation).
Experience with graphics/media, hardware acceleration, or high‑throughput data paths.
Familiarity with connectivity stacks and network configuration.
Observability and diagnostics in distributed or resource‑constrained environments.
Work on open‑source platforms or contributions to systems projects.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"Location: San Francisco, CA (Hybrid: 4 days onsite/week). Relocation assistance available.\n\nAbout the Team:\n\nWe build foundational platform software that enables reliable, secure, and performant products. The team works across system layers and partners closely with adjacent engineering groups to deliver robust capabilities from concept through launch.\n\nAbout the Role:\n\nWe’re seeking a System Software Engineer to design, implement, and debug core platform components and the pipelines that build and update system images. You’ll work across operating system layers, focusing on performance, security, and deep system debugging to ship production‑grade systems.\n\nIn this role, you will:\n\n - Design, implement, and debug system‑level components and services across kernel and user space.\n\n - Configure and maintain OS platform services (init, services, networking, security policies) and related tooling.\n\n - Build and operate image and update pipelines, ensuring reliability, reproducibility, and rollback safety.\n\n - Instrument and analyze performance using profiling and tracing; optimize CPU, memory, I/O, and power usage.\n\n - Own platform observability and reliability: logging, crash capture, watchdogs, and diagnostics.\n\n - Collaborate with cross‑functional teams to define interfaces and deliver end‑to‑end features.\n\n - Establish strong engineering practices: code review, CI, reproducible builds, and release management.\n\n - Partner with external suppliers to support builds and deployments.\n\nYou might thrive in this role if you:\n\n - Have shipped production systems software on modern operating systems.\n\n - Are proficient in C/C++ and a scripting language, and comfortable with OS internals (concurrency, memory management, filesystems, networking, power management).\n\n - Bring strong systems debugging skills using debuggers, tracers, profilers, and logs across kernel/user‑space boundaries.\n\n - Understand configuration of platform services and interfaces, and can translate requirements into stable, well‑documented APIs.\n\n - Are fluent in user‑space foundations (service management, IPC, networking, packaging, automation).\n\n - Have experience building platform images and designing update mechanisms for reliability and security.\n\nPreferred Qualifications:\n\n - Exposure to platform security (secure boot, sandboxing, mandatory access controls, attestation).\n\n - Experience with graphics/media, hardware acceleration, or high‑throughput data paths.\n\n - Familiarity with connectivity stacks and network configuration.\n\n - Observability and diagnostics in distributed or resource‑constrained environments.\n\n - Work on open‑source platforms or contributions to systems projects.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"279e045a-b278-47d3-84a8-0ef9a7e22b2e","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c436b2f4-02a4-420b-95f3-ccf037194ee3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"998ef8dd-3059-42f8-8ee0-9eca00a0bd4e","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"1dc05fc7-ceb7-4827-a905-9d1beb77a4a0","title":"Camera Software Engineer, Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-12-23T19:55:55.803+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1dc05fc7-ceb7-4827-a905-9d1beb77a4a0","applyUrl":"https://jobs.ashbyhq.com/openai/1dc05fc7-ceb7-4827-a905-9d1beb77a4a0/application","descriptionHtml":"The Consumer Products team at OpenAI builds end-to-end hardware and software systems that bring AI into the physical world. We work at the intersection of custom silicon, embedded systems, operating systems, and cloud services to deliver reliable, production-ready devices at scale.
Within Consumer Products, the camera stack is a critical sensing component. The team partners closely with electrical engineering, silicon vendors, systems, and higher-level perception and product teams to bring up new hardware, stabilize capture pipelines, and ensure camera systems are robust, debuggable, and ready for real-world deployment. This work spans early prototypes through production, with a strong emphasis on correctness, repeatability, and long-term reliability.
As a Camera Firmware Engineer, you will own low-level camera enablement on custom hardware—from early board bring-up through stable production capture. You will develop and maintain the firmware and software that makes camera sensors reliable, controllable, and debuggable, forming the foundation for higher-level camera pipelines and product features.
This role is highly hands-on and systems-oriented. You will work close to the hardware, diagnose real-world timing and integration issues, and build tooling that accelerates iteration across the entire camera stack.
This role is based in San Francisco, CA. We follow a hybrid work model with four days per week in the office and offer relocation assistance to new employees.
Bring up new camera sensors and modules on prototype and production boards, including link stability, sensor control, and correct power, reset, and clock sequencing.
Develop and maintain low-level camera software, including sensor drivers, board configuration, and camera subsystem integration across hardware revisions.
Enable and validate core capture paths for development and production, including RAW capture for debugging, still capture, and hardware-accelerated video encode and streaming with stable timestamps and long-duration reliability.
Stand up camera control and repeatability features, including basic 3A loop exposure, manual overrides and locks, and deterministic presets to support validation and debugging.
Build and maintain camera bring-up tooling, such as capture scripts, automated sweeps, manifests, and debugging utilities that make issues reproducible and easy to triage.
Partner closely with electrical engineering, camera pipeline owners, and systems teams to define interfaces, unblock integration, and keep the camera stack stable as the device evolves.
Deep experience shipping embedded camera systems, including sensor bring-up, driver development, and board-level debugging.
Strong C/C++ experience with embedded or Linux-based systems; comfortable debugging across kernel and userspace boundaries.
Hands-on understanding of common camera hardware interfaces (for example, MIPI CSI and sensor control buses) and the practical realities of bring-up, including power, reset, clocking, and sequencing.
Proven track record of building reliable capture paths and effective debug workflows that accelerate iteration through reproducible failures and well-scoped fixes.
Experience with common mobile or embedded SoC camera stacks and vendor frameworks.
Experience integrating and debugging hardware acceleration blocks adjacent to camera pipelines, such as video encode and decode paths.
Familiarity building higher-level capture pipelines (for example, GStreamer) on top of low-level camera enablement.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Consumer Products team at OpenAI builds end-to-end hardware and software systems that bring AI into the physical world. We work at the intersection of custom silicon, embedded systems, operating systems, and cloud services to deliver reliable, production-ready devices at scale.\n\nWithin Consumer Products, the camera stack is a critical sensing component. The team partners closely with electrical engineering, silicon vendors, systems, and higher-level perception and product teams to bring up new hardware, stabilize capture pipelines, and ensure camera systems are robust, debuggable, and ready for real-world deployment. This work spans early prototypes through production, with a strong emphasis on correctness, repeatability, and long-term reliability.\n\n\n\n\nABOUT THE ROLE\n\nAs a Camera Firmware Engineer, you will own low-level camera enablement on custom hardware—from early board bring-up through stable production capture. You will develop and maintain the firmware and software that makes camera sensors reliable, controllable, and debuggable, forming the foundation for higher-level camera pipelines and product features.\n\nThis role is highly hands-on and systems-oriented. You will work close to the hardware, diagnose real-world timing and integration issues, and build tooling that accelerates iteration across the entire camera stack.\n\nThis role is based in San Francisco, CA. We follow a hybrid work model with four days per week in the office and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Bring up new camera sensors and modules on prototype and production boards, including link stability, sensor control, and correct power, reset, and clock sequencing.\n\n - Develop and maintain low-level camera software, including sensor drivers, board configuration, and camera subsystem integration across hardware revisions.\n\n - Enable and validate core capture paths for development and production, including RAW capture for debugging, still capture, and hardware-accelerated video encode and streaming with stable timestamps and long-duration reliability.\n\n - Stand up camera control and repeatability features, including basic 3A loop exposure, manual overrides and locks, and deterministic presets to support validation and debugging.\n\n - Build and maintain camera bring-up tooling, such as capture scripts, automated sweeps, manifests, and debugging utilities that make issues reproducible and easy to triage.\n\n - Partner closely with electrical engineering, camera pipeline owners, and systems teams to define interfaces, unblock integration, and keep the camera stack stable as the device evolves.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Deep experience shipping embedded camera systems, including sensor bring-up, driver development, and board-level debugging.\n\n - Strong C/C++ experience with embedded or Linux-based systems; comfortable debugging across kernel and userspace boundaries.\n\n - Hands-on understanding of common camera hardware interfaces (for example, MIPI CSI and sensor control buses) and the practical realities of bring-up, including power, reset, clocking, and sequencing.\n\n - Proven track record of building reliable capture paths and effective debug workflows that accelerate iteration through reproducible failures and well-scoped fixes.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience with common mobile or embedded SoC camera stacks and vendor frameworks.\n\n - Experience integrating and debugging hardware acceleration blocks adjacent to camera pipelines, such as video encode and decode paths.\n\n - Familiarity building higher-level capture pipelines (for example, GStreamer) on top of low-level camera enablement.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"78392a49-09a0-4c16-8b80-4018a65d0bf2","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"68b8c592-0d37-42e9-b488-511cf21824a6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"29862d5a-bda3-4e6b-88dd-a07e48092172","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"dd48e74c-b08e-4527-8d1a-9297856b015a","title":"Sales Development Manager, Enterprise (AMER)","department":"Go To Market","team":"Account Associates","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-03T01:08:56.950+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/dd48e74c-b08e-4527-8d1a-9297856b015a","applyUrl":"https://jobs.ashbyhq.com/openai/dd48e74c-b08e-4527-8d1a-9297856b015a/application","descriptionHtml":"OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.
We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin.
We are hiring a Sales Development Manager, AMER to lead a team of SDRs supporting our Large Enterprise business across North America. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic enterprise opportunities.
This is a foundational front-line leadership role within OpenAI’s enterprise GTM organization. You will help define how we engage prospective customers, convert product and developer interest into enterprise conversations, and scale repeatable outbound and inbound motions across some of the world’s largest organizations.
You will partner closely with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and help shape the future of OpenAI’s enterprise growth engine.
Lead, coach, and develop a team of SDRs supporting Large Enterprise, Verticals, and Strategic Accounts across AMER
Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals
Establish strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency
Partner closely with Account Directors and enterprise sales leadership on territory planning, account prioritization, and opportunity development
Help define scalable SDR playbooks across outbound, inbound, ABM, partner-sourced, and product-led motions
Coach SDRs on executive communication, discovery, account research, and strategic prospecting
Build a high-performance, collaborative, and low-ego team culture focused on continuous improvement
Work cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations to optimize pipeline generation efforts
Support hiring, onboarding, and ramping of new SDR talent as the organization scales
Bring market feedback and customer insights back into the broader GTM organization
Have 6–10+ years of experience in sales, business development, or GTM roles
Bring experience managing SDRs or business development teams in enterprise SaaS or platform businesses
Have a strong understanding of enterprise prospecting, pipeline generation, and outbound strategy
Are highly operational and data-driven, with experience managing metrics, conversion funnels, and forecasting
Thrive in fast-paced, high-growth environments with evolving processes and ambiguity
Have experience partnering closely with Enterprise Sales teams on strategic account development
Are an exceptional coach who knows how to develop early-career talent into high-performing sales professionals
Communicate effectively with both technical and executive stakeholders
Lead with high standards, accountability, and a low-ego mindset
Are excited about helping enterprises adopt transformative AI technologies
Compensation Range: $261K - $305K USD
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.\n\nWe partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.\n\nSales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin.\n\n\n\n\nABOUT THE ROLE\n\nWe are hiring a Sales Development Manager, AMER to lead a team of SDRs supporting our Large Enterprise business across North America. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic enterprise opportunities.\n\nThis is a foundational front-line leadership role within OpenAI’s enterprise GTM organization. You will help define how we engage prospective customers, convert product and developer interest into enterprise conversations, and scale repeatable outbound and inbound motions across some of the world’s largest organizations.\n\nYou will partner closely with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and help shape the future of OpenAI’s enterprise growth engine.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead, coach, and develop a team of SDRs supporting Large Enterprise, Verticals, and Strategic Accounts across AMER\n\n - Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals\n\n - Establish strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency\n\n - Partner closely with Account Directors and enterprise sales leadership on territory planning, account prioritization, and opportunity development\n\n - Help define scalable SDR playbooks across outbound, inbound, ABM, partner-sourced, and product-led motions\n\n - Coach SDRs on executive communication, discovery, account research, and strategic prospecting\n\n - Build a high-performance, collaborative, and low-ego team culture focused on continuous improvement\n\n - Work cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations to optimize pipeline generation efforts\n\n - Support hiring, onboarding, and ramping of new SDR talent as the organization scales\n\n - Bring market feedback and customer insights back into the broader GTM organization\n\n\nYOU MAY THRIVE IN THIS ROLE IF YOU:\n\n - Have 6–10+ years of experience in sales, business development, or GTM roles\n\n - Bring experience managing SDRs or business development teams in enterprise SaaS or platform businesses\n\n - Have a strong understanding of enterprise prospecting, pipeline generation, and outbound strategy\n\n - Are highly operational and data-driven, with experience managing metrics, conversion funnels, and forecasting\n\n - Thrive in fast-paced, high-growth environments with evolving processes and ambiguity\n\n - Have experience partnering closely with Enterprise Sales teams on strategic account development\n\n - Are an exceptional coach who knows how to develop early-career talent into high-performing sales professionals\n\n - Communicate effectively with both technical and executive stakeholders\n\n - Lead with high standards, accountability, and a low-ego mindset\n\n - Are excited about helping enterprises adopt transformative AI technologies\n\nCompensation Range: $261K - $305K USD\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$261K – $305K • Offers Equity","scrapeableCompensationSalarySummary":"$261K - $305K","compensationTiers":[{"id":"d3eb35e5-5611-4038-adc3-96c658ac00df","tierSummary":"$261K – $305K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3480333e-c08b-4e2f-a447-28bce969048f","summary":"$261K – $305K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":261000,"maxValue":305000},{"id":"1ec2da4c-3a59-4d51-8f77-34b4ec50a18d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":261000,"maxValue":305000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d9696b77-5b11-49c5-8d0b-b1826bb6115c","title":"Account Associate - Singapore (ANZ Market)","department":"Go To Market","team":"Account Associates","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-13T02:54:33.438+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d9696b77-5b11-49c5-8d0b-b1826bb6115c","applyUrl":"https://jobs.ashbyhq.com/openai/d9696b77-5b11-49c5-8d0b-b1826bb6115c/application","descriptionHtml":"About the Team
OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer and APIs.
We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and develop-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
About the Role
This role is designed as a launchpad for future sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI.
We are looking for individuals with 4-6+ years of professional experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline.
For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market.
In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our large Enterprise and Strategic Accounts teams.
In this role, you will:
Partner with Account Directors on account strategy, multi-threading, and deal progression
Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts
Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness
Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals
Build and iterate on AI-enabled GTM workflows (GPTs/Agents) to scale prospecting and qualification
You may thrive in this role if you:
Have 4+ years of relevant experience in enterprise sales, or in strategic customer-facing roles in the finance or consulting industry
Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments
Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail)
Strong communication skills and executive presence; be able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers
Strong interest in the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes
You enjoy evangelizing new technology and helping the market understand what’s possible
You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer and APIs. \n\nWe partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and develop-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. \n\n\n\nAbout the Role\n\nThis role is designed as a launchpad for future sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI.\n\nWe are looking for individuals with 4-6+ years of professional experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline.\n\nFor the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market.\n\nIn this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our large Enterprise and Strategic Accounts teams.\n\n\n\nIn this role, you will:\n\n - Partner with Account Directors on account strategy, multi-threading, and deal progression\n\n - Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts\n\n - Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness\n\n - Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals\n\n - Build and iterate on AI-enabled GTM workflows (GPTs/Agents) to scale prospecting and qualification\n\n\n\nYou may thrive in this role if you:\n\n - Have 4+ years of relevant experience in enterprise sales, or in strategic customer-facing roles in the finance or consulting industry\n\n - Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments\n\n - Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail)\n\n - Strong communication skills and executive presence; be able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers\n\n - Strong interest in the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes\n\n - You enjoy evangelizing new technology and helping the market understand what’s possible\n\n - You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"83730f3e-3a96-476e-afb0-15f1f045ab03","title":"Applied AI Engineer","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T02:57:37.622+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/openai/83730f3e-3a96-476e-afb0-15f1f045ab03","applyUrl":"https://jobs.ashbyhq.com/openai/83730f3e-3a96-476e-afb0-15f1f045ab03/application","descriptionHtml":"About the Team
OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.
About the Role
As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.
Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.
Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.
You’ll thrive in this role if you:
Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.
Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.
Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.
Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.\n\n\n\nAbout the Role\n\nAs an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\n\n\nThis role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\n\n\nIn this role, you will:\n\n - Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.\n\n - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.\n\n - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.\n\n - Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.\n\n - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.\n\n\n\nYou’ll thrive in this role if you:\n\n - Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.\n\n - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ad06299f-d4e2-4de6-a925-b2e94b3c1d0b","title":"Applied AI Architect","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Seoul, South Korea","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-19T07:59:27.591+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Seoul","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ad06299f-d4e2-4de6-a925-b2e94b3c1d0b","applyUrl":"https://jobs.ashbyhq.com/openai/ad06299f-d4e2-4de6-a925-b2e94b3c1d0b/application","descriptionHtml":"The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n\n\n\nABOUT THE ROLE\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\n\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n\n\nThis role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"04435c05-7a05-4802-894d-c173327fbac8","title":"Applied AI Engineer","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Seoul, South Korea","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-06T08:44:51.656+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Seoul","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/openai/04435c05-7a05-4802-894d-c173327fbac8","applyUrl":"https://jobs.ashbyhq.com/openai/04435c05-7a05-4802-894d-c173327fbac8/application","descriptionHtml":"About the Team
OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.
About the Role
As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.
Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.
Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.
You’ll thrive in this role if you:
Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.
Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.
Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.
Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.\n\n \n\nAbout the Role\n\nAs an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\n\n\nThis role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\n\n\nIn this role, you will:\n\n - Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.\n\n - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.\n\n - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.\n\n - Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.\n\n - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.\n\n \n\nYou’ll thrive in this role if you:\n\n - Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.\n\n - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8acfba11-707e-4d8e-a860-88643fae24ba","title":"Applied AI Engineer","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-15T18:40:04.742+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8acfba11-707e-4d8e-a860-88643fae24ba","applyUrl":"https://jobs.ashbyhq.com/openai/8acfba11-707e-4d8e-a860-88643fae24ba/application","descriptionHtml":"About the Team
OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.
About the Role
As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.
Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.
Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.
You’ll thrive in this role if you:
Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.
Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.
Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.
Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.\n\n \n\nAbout the Role\n\nAs an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\n\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\n\n\nIn this role, you will:\n\n - Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.\n\n - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.\n\n - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.\n\n - Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.\n\n - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.\n\n \n\nYou’ll thrive in this role if you:\n\n - Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.\n\n - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b8fbe6d1-6363-4366-8484-de32cf4d1410","title":"Applied AI Architect","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-31T03:06:34.255+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b8fbe6d1-6363-4366-8484-de32cf4d1410","applyUrl":"https://jobs.ashbyhq.com/openai/b8fbe6d1-6363-4366-8484-de32cf4d1410/application","descriptionHtml":"The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n \n\n\nABOUT THE ROLE\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n \n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\n \n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n \n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c9e9e3a5-fb93-4162-b876-6266016819c0","title":"Trust & Safety Ads Operations Analyst, Programs","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-28T16:17:49.267+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c9e9e3a5-fb93-4162-b876-6266016819c0","applyUrl":"https://jobs.ashbyhq.com/openai/c9e9e3a5-fb93-4162-b876-6266016819c0/application","descriptionHtml":"About the Team
At OpenAI, Trust & Safety Operations is central to protecting OpenAI’s platform, customers, and the public from abuse. We partner closely with Product, Engineering, Legal, Policy and Go To Market teams to identify emerging risks, build and mature enforcement systems, and ensure high-integrity operations while delivering a great user experience at scale.
We’re building the Monetization Trust & Safety Operations team to ensure OpenAI can grow advertising in a way that is safe, trusted, and sustainable—for users, advertisers, and the business. This team sits at the intersection of operational scale, product risk, and rapid revenue growth, designing systems and operations that enable ads to scale without compromising user trust or safety. It’s critical to us that our Ads product be built in a way that corresponds to our Ads principles, and this team is key to that.
About the Role
We’re looking for a senior operator to help build and scale Monetization Trust & Safety Operations at OpenAI. In this role, you’ll own critical Ads T&S workstreams from problem framing through scaled operation, partnering closely with Product, Policy, Engineering, Legal, and Go To Market to turn ambiguous priorities into durable operating models.
This role sits at the intersection of strategy and execution: you’ll define scope, align owners, manage milestones and risks, resolve dependencies, and build the workflows, decision structures, and operating mechanisms that allow Ads Trust & Safety to scale. You’ll move between standing up new programs, stabilizing existing workflows, and handing off durable ownership as priorities evolve.
As OpenAI introduces new revenue-generating formats and partnerships, you’ll bring structure to complex initiatives that balance user safety, advertiser experience, and business growth. You’ll use data and frontline signals to identify bottlenecks, quality gaps, capacity needs, and high-leverage interventions, and communicate clear recommendations and tradeoffs to cross-functional partners and leadership.
In this role, you will:
Own complex, high-impact Ads Trust & Safety programs from problem framing through launch, stabilization, and scaled operation.
Define program scope, owners, milestones, risks, success measures, and execution cadence for strategic operational builds.
Translate policy, risk, technical, legal, and operational constraints into workflows, requirements, playbooks, escalation paths, and decision structures.
Coordinate across Product, Policy, Engineering, Legal, Go To Market, Support, vendors, and other partners to resolve dependencies and keep critical work moving.
Move flexibly across priorities—standing up new programs, improving existing workflows, strengthening handoffs, and transitioning durable ownership to the right teams.
Use operational data and frontline signals to identify bottlenecks, quality gaps, capacity needs, ownership failures, and the highest-leverage interventions.
Drive high-priority escalations and cross-functional decisions to closure with clear context, accountable owners, next steps, and durable follow-through.
Create program mechanisms that make operations run well, including roadmaps, decision logs, status updates, risk registers, operating reviews, and executive communication.
Identify where AI tools, automation, lightweight systems, or simpler workflows can improve speed, consistency, and scale while preserving appropriate human judgment.
You might thrive in this role if you:
8+ years of experience in program management, strategy and operations, product operations, technical program management, Trust & Safety, Risk Operations, Ads or Monetization Operations, or a related field.
Deep familiarity with ads ecosystems, advertiser risk, or high-stakes scaled operations.
Proven ability to take complex, ambiguous, cross-functional work from problem framing through launch and scaled operation.
Strong organizational and execution skills; able to manage many moving pieces while staying focused on the decisions and risks that matter most.
Strong operational judgment and systems thinking—able to design operating models that scale beyond manual review.
Experience building trust and driving alignment across Product, Policy, Engineering, Sales, Legal, Support, vendors, and other partners without direct authority.
Comfort using data and operational metrics to identify bottlenecks, prioritize work, measure impact, and inform tradeoffs.
Technical and analytical fluency to reason about dashboards, data flows, tooling gaps, automation, and failure modes, even if you are not writing production code.
Excellent written and verbal communication skills, including the ability to explain complex risk tradeoffs, decisions, and incomplete evidence to operational, technical, policy, and executive audiences.
Experience with launch readiness, QA programs, workflow automation, vendor operations, or AI-assisted operations, with strong judgment around safeguards and responsible deployment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAt OpenAI, Trust & Safety Operations is central to protecting OpenAI’s platform, customers, and the public from abuse. We partner closely with Product, Engineering, Legal, Policy and Go To Market teams to identify emerging risks, build and mature enforcement systems, and ensure high-integrity operations while delivering a great user experience at scale.\n\nWe’re building the Monetization Trust & Safety Operations team to ensure OpenAI can grow advertising in a way that is safe, trusted, and sustainable—for users, advertisers, and the business. This team sits at the intersection of operational scale, product risk, and rapid revenue growth, designing systems and operations that enable ads to scale without compromising user trust or safety. It’s critical to us that our Ads product be built in a way that corresponds to our Ads principles https://www.linkedin.com/redir/redirect/?url=https%3A%2F%2Fopenai%2Ecom%2Findex%2Four-approach-to-advertising-and-expanding-access%2F&urlhash=tnG4&isSdui=true, and this team is key to that.\n\n\n\nAbout the Role\n\nWe’re looking for a senior operator to help build and scale Monetization Trust & Safety Operations at OpenAI. In this role, you’ll own critical Ads T&S workstreams from problem framing through scaled operation, partnering closely with Product, Policy, Engineering, Legal, and Go To Market to turn ambiguous priorities into durable operating models.\n\nThis role sits at the intersection of strategy and execution: you’ll define scope, align owners, manage milestones and risks, resolve dependencies, and build the workflows, decision structures, and operating mechanisms that allow Ads Trust & Safety to scale. You’ll move between standing up new programs, stabilizing existing workflows, and handing off durable ownership as priorities evolve.\n\nAs OpenAI introduces new revenue-generating formats and partnerships, you’ll bring structure to complex initiatives that balance user safety, advertiser experience, and business growth. You’ll use data and frontline signals to identify bottlenecks, quality gaps, capacity needs, and high-leverage interventions, and communicate clear recommendations and tradeoffs to cross-functional partners and leadership.\n\n\n\nIn this role, you will:\n\n - Own complex, high-impact Ads Trust & Safety programs from problem framing through launch, stabilization, and scaled operation.\n\n - Define program scope, owners, milestones, risks, success measures, and execution cadence for strategic operational builds.\n\n - Translate policy, risk, technical, legal, and operational constraints into workflows, requirements, playbooks, escalation paths, and decision structures.\n\n - Coordinate across Product, Policy, Engineering, Legal, Go To Market, Support, vendors, and other partners to resolve dependencies and keep critical work moving.\n\n - Move flexibly across priorities—standing up new programs, improving existing workflows, strengthening handoffs, and transitioning durable ownership to the right teams.\n\n - Use operational data and frontline signals to identify bottlenecks, quality gaps, capacity needs, ownership failures, and the highest-leverage interventions.\n\n - Drive high-priority escalations and cross-functional decisions to closure with clear context, accountable owners, next steps, and durable follow-through.\n\n - Create program mechanisms that make operations run well, including roadmaps, decision logs, status updates, risk registers, operating reviews, and executive communication.\n\n - Identify where AI tools, automation, lightweight systems, or simpler workflows can improve speed, consistency, and scale while preserving appropriate human judgment.\n\nYou might thrive in this role if you:\n\n - 8+ years of experience in program management, strategy and operations, product operations, technical program management, Trust & Safety, Risk Operations, Ads or Monetization Operations, or a related field.\n\n - Deep familiarity with ads ecosystems, advertiser risk, or high-stakes scaled operations.\n\n - Proven ability to take complex, ambiguous, cross-functional work from problem framing through launch and scaled operation.\n\n - Strong organizational and execution skills; able to manage many moving pieces while staying focused on the decisions and risks that matter most.\n\n - Strong operational judgment and systems thinking—able to design operating models that scale beyond manual review.\n\n - Experience building trust and driving alignment across Product, Policy, Engineering, Sales, Legal, Support, vendors, and other partners without direct authority.\n\n - Comfort using data and operational metrics to identify bottlenecks, prioritize work, measure impact, and inform tradeoffs.\n\n - Technical and analytical fluency to reason about dashboards, data flows, tooling gaps, automation, and failure modes, even if you are not writing production code.\n\n - Excellent written and verbal communication skills, including the ability to explain complex risk tradeoffs, decisions, and incomplete evidence to operational, technical, policy, and executive audiences.\n\n - Experience with launch readiness, QA programs, workflow automation, vendor operations, or AI-assisted operations, with strong judgment around safeguards and responsible deployment.\n\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"8ee91dea-a5a6-4825-ab43-253f70da065d","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ca8200ee-2bea-4e77-890f-96aefd4b840b","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"id":"b141367b-b0a3-488e-b1cc-468b3a004043","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c51e48ce-31ad-4176-a6d5-4a785b44ab73","title":"Software Engineer, Monetization Product & Platform ","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-01-08T06:26:36.986+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c51e48ce-31ad-4176-a6d5-4a785b44ab73","applyUrl":"https://jobs.ashbyhq.com/openai/c51e48ce-31ad-4176-a6d5-4a785b44ab73/application","descriptionHtml":"The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.
Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses.
This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale.
We’re looking for an experienced Software Engineer to help build the core monetization and ads systems at OpenAI. This is a foundational role responsible for designing and implementing the infrastructure, APIs, and user-facing experiences that will power OpenAI’s next-generation monetization products—including ads.
You’ll work across the full technical stack to architect, build, and ship 0→1 systems that are robust, safe, and scalable. You will collaborate deeply with Product, Design, and Research to define the future of monetized AI experiences and ensure these systems meet OpenAI’s highest standards for safety, privacy, and policy alignment.
This role is exclusively based across our San Francisco and Seattle sites. We offer relocation assistance to new employees.
Design, build, and scale the core infrastructure behind OpenAI’s monetization and ads products
Develop advertiser-facing APIs and tools that enable the creation, management, and measurement of ads
Build integrations with external partners and help create enterprise-grade monetization products
Architect distributed systems and services that operate at massive scale with strong reliability, usability, privacy, and performance guarantees
Work closely with Product, Research, and Design to translate product requirements into high-quality technical solutions
Drive 0→1 product development through rapid prototyping, experimentation, and iterative deployment
Contribute to technical strategy, propose new directions, and help shape the roadmap for monetization and ads platforms
Maintain high engineering rigor through strong testing, documentation, and operational best practices
Uphold the highest levels of safety, privacy, fairness, and policy compliance across all monetization systems
Help continuously refine engineering processes, culture, and best practices within a fast-moving, multidisciplinary team
Have 7+ years of experience building high-scale consumer, enterprise, or ads-related systems
Have a track record of architecting and delivering complex distributed systems with high reliability and performance requirements
Are comfortable navigating ambiguous product spaces and contributing to technical roadmaps and long-term direction
Bring strong product intuition and enjoy collaborating deeply with Product, Design, and Research
Thrive in 0→1 environments where systems, architecture, and user experiences must be defined from scratch
Communicate clearly, think holistically, and make decisions rooted in both user needs and long-term sustainability
Are motivated by building privacy-preserving, safe, and user-first monetization systems
Bonus: Have experience in ads systems, marketplaces, or other monetization-heavy domains
This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.\n\nMonetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses.\n\nThis team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an experienced Software Engineer to help build the core monetization and ads systems at OpenAI. This is a foundational role responsible for designing and implementing the infrastructure, APIs, and user-facing experiences that will power OpenAI’s next-generation monetization products—including ads.\n\nYou’ll work across the full technical stack to architect, build, and ship 0→1 systems that are robust, safe, and scalable. You will collaborate deeply with Product, Design, and Research to define the future of monetized AI experiences and ensure these systems meet OpenAI’s highest standards for safety, privacy, and policy alignment.\n\nThis role is exclusively based across our San Francisco and Seattle sites. We offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design, build, and scale the core infrastructure behind OpenAI’s monetization and ads products\n\n - Develop advertiser-facing APIs and tools that enable the creation, management, and measurement of ads\n\n - Build integrations with external partners and help create enterprise-grade monetization products\n\n - Architect distributed systems and services that operate at massive scale with strong reliability, usability, privacy, and performance guarantees\n\n - Work closely with Product, Research, and Design to translate product requirements into high-quality technical solutions\n\n - Drive 0→1 product development through rapid prototyping, experimentation, and iterative deployment\n\n - Contribute to technical strategy, propose new directions, and help shape the roadmap for monetization and ads platforms\n\n - Maintain high engineering rigor through strong testing, documentation, and operational best practices\n\n - Uphold the highest levels of safety, privacy, fairness, and policy compliance across all monetization systems\n\n - Help continuously refine engineering processes, culture, and best practices within a fast-moving, multidisciplinary team\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 7+ years of experience building high-scale consumer, enterprise, or ads-related systems\n\n - Have a track record of architecting and delivering complex distributed systems with high reliability and performance requirements\n\n - Are comfortable navigating ambiguous product spaces and contributing to technical roadmaps and long-term direction\n\n - Bring strong product intuition and enjoy collaborating deeply with Product, Design, and Research\n\n - Thrive in 0→1 environments where systems, architecture, and user experiences must be defined from scratch\n\n - Communicate clearly, think holistically, and make decisions rooted in both user needs and long-term sustainability\n\n - Are motivated by building privacy-preserving, safe, and user-first monetization systems\n\n - Bonus: Have experience in ads systems, marketplaces, or other monetization-heavy domains\n\n\nLOCATION\n\nThis role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"0694fab9-a749-4a82-af40-6c586a050d2e","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d0810150-3c56-4145-8fbc-608a94996b36","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"91a9a538-f27a-407c-8405-d0b32cb02d5a","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"e4ef18a1-f2f7-4920-a53c-aeadd184d124","title":"ASIC Firmware Engineer, Modeling","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-03T16:41:31.977+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e4ef18a1-f2f7-4920-a53c-aeadd184d124","applyUrl":"https://jobs.ashbyhq.com/openai/e4ef18a1-f2f7-4920-a53c-aeadd184d124/application","descriptionHtml":"OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
We are looking for an embedded engineer to help build firmware and associated modeling software for OpenAI’s in house AI accelerator. This role involves designing and developing drivers and functional models for a large array of HW components, writing high throughput and low latency firmware code, investigating bring-up and production issues.
Design and implement drivers for hardware peripherals, including those related to AI chips.
Design and implement functional software models to simulate SoC uncore logic and enable FW testing against the model
Design and implement low-latency and high throughput embedded SW to manage HW resources.
Work with adjacent software and hardware teams to implement requirements, debug issues and shape future generations of the hardware.
Collaborate with vendors to integrate their technologies within our systems.
Bring up and debug firmware/driver on new platforms.
Come up with processes and debug issues raised in the field.
Set up monitoring, integration testing and diagnostics tools.
5+ years of experience working in embedded SW space.
Ability to thrive in ambiguity and learn new technologies.
Strong programming skills in C/C++ and/or Rust.
Experience developing high throughput, low latency and multi-threaded code.
Experience working with real time operating systems (RTOS).
Experience developing hardware drivers and working with hardware
Experience with HW/SW co-design
Knowledge of common embedded protocols, e.g. UART, I2C, SPI, etc.
Knowledge of microprocessor and common ARM architectures (e.g. AMBA) is a plus.
Knowledge of PCIe, ethernet and other high BW communication protocols is a plus.
Experience with GPUs or other compute hardware is a plus.
Experience deploying large compute clusters is a plus.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\n\nABOUT THE ROLE\n\nWe are looking for an embedded engineer to help build firmware and associated modeling software for OpenAI’s in house AI accelerator. This role involves designing and developing drivers and functional models for a large array of HW components, writing high throughput and low latency firmware code, investigating bring-up and production issues.\n\n\nRESPONSIBILITIES\n\n - Design and implement drivers for hardware peripherals, including those related to AI chips.\n\n - Design and implement functional software models to simulate SoC uncore logic and enable FW testing against the model\n\n - Design and implement low-latency and high throughput embedded SW to manage HW resources.\n\n - Work with adjacent software and hardware teams to implement requirements, debug issues and shape future generations of the hardware.\n\n - Collaborate with vendors to integrate their technologies within our systems.\n\n - Bring up and debug firmware/driver on new platforms.\n\n - Come up with processes and debug issues raised in the field.\n\n - Set up monitoring, integration testing and diagnostics tools.\n\n\nQUALIFICATIONS\n\n - 5+ years of experience working in embedded SW space.\n\n - Ability to thrive in ambiguity and learn new technologies.\n\n - Strong programming skills in C/C++ and/or Rust.\n\n - Experience developing high throughput, low latency and multi-threaded code.\n\n - Experience working with real time operating systems (RTOS).\n\n - Experience developing hardware drivers and working with hardware\n\n - Experience with HW/SW co-design\n\n - Knowledge of common embedded protocols, e.g. UART, I2C, SPI, etc.\n\n - Knowledge of microprocessor and common ARM architectures (e.g. AMBA) is a plus.\n\n - Knowledge of PCIe, ethernet and other high BW communication protocols is a plus.\n\n - Experience with GPUs or other compute hardware is a plus.\n\n - Experience deploying large compute clusters is a plus.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $445K","compensationTiers":[{"id":"b5d413ad-336a-4075-93c7-e8bede143160","tierSummary":"$226K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"791b2356-13f1-4005-ac4d-75c194affbfd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"5795f930-5e64-4778-81ea-db58719ea164","summary":"$226K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":445000}]}},{"id":"89f58eb2-519f-4a36-8be0-2e594724e1bc","title":"Software Engineer, Codex Enterprise","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-09T23:30:34.487+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/89f58eb2-519f-4a36-8be0-2e594724e1bc","applyUrl":"https://jobs.ashbyhq.com/openai/89f58eb2-519f-4a36-8be0-2e594724e1bc/application","descriptionHtml":"About the Team
Codex is OpenAI’s coding agent, helping developers write, review, and debug software. The broader Codex group combines research, engineering, design, and product to advance what AI agents can do.
Codex Enterprise builds the agents and product capabilities that help organizations use Codex in their software development workflows. Unlike individual consumers, people at organizations work in teams, and our scope includes a product experience that works for those teams, building extensibility and discovery primitives, supporting enterprise administration and governance, and the capabilities that help us deploy Codex to organizations at scale. We help turn new agent capabilities into useful products that organizations can trust.
About the Role
We’re looking for a backend or backend-leaning full-stack engineer who pairs technical depth with strong product taste. You’ll build new products and major capabilities, help determine what shape they should take, and own the work from an ambiguous starting point through launch.
Working closely with product managers and Forward Deployed Engineers, you’ll turn emerging needs and deployment insights into scalable product capabilities. The emphasis is on deeply technical product building, independent problem-solving, and thoughtful decisions about both user experience and system design.
In this role, you will:
Shape new Codex Enterprise products and features, applying product judgment to decide what to build and how it should work.
Own projects from exploration through architecture, implementation, launch, and production operations, using feedback to guide ongoing iteration.
Build ecosystem capabilities such as plugins, skills, hooks, and discovery experiences, alongside services for enterprise administration, governance, and usage visibility.
Design reliable, secure, observable backend systems that support Codex experiences across web, IDEs, CLI, and CI/CD.
Partner with product managers and Forward Deployed Engineers to translate deployment learnings and user needs into reusable product improvements.
Ramp quickly in unfamiliar domains, surface edge cases, and communicate the trade-offs that shape durable technical decisions.
Your background might look something like:
Deep backend engineering experience, including production services and distributed systems. Backend-leaning full-stack engineers with substantial backend depth are also a strong fit.
Demonstrated ownership of a new product or major capability, taking it from an ambiguous starting point through launch.
Exceptional coding, software design, and debugging fundamentals, with proficiency in a backend language and the ability to reason independently through difficult technical problems.
Strong product judgment: you can identify the essential user problem, influence what gets built, and make practical trade-offs between speed, quality, and long-term maintainability.
Evidence of learning unfamiliar systems or domains quickly and adapting as product needs and technical constraints change.
Excellent communication and collaboration skills, including the ability to surface edge cases, explain technical decisions, and bring clarity to ambiguous problems.
Experience building enterprise products, integrations, or identity and governance capabilities is helpful, but not required.
Hands-on experience as a founder who brought a product to market, or a sustained track record of growing technical responsibility at a larger company, is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nCodex is OpenAI’s coding agent, helping developers write, review, and debug software. The broader Codex group combines research, engineering, design, and product to advance what AI agents can do.\n\nCodex Enterprise builds the agents and product capabilities that help organizations use Codex in their software development workflows. Unlike individual consumers, people at organizations work in teams, and our scope includes a product experience that works for those teams, building extensibility and discovery primitives, supporting enterprise administration and governance, and the capabilities that help us deploy Codex to organizations at scale. We help turn new agent capabilities into useful products that organizations can trust.\n\nAbout the Role\n\nWe’re looking for a backend or backend-leaning full-stack engineer who pairs technical depth with strong product taste. You’ll build new products and major capabilities, help determine what shape they should take, and own the work from an ambiguous starting point through launch.\n\nWorking closely with product managers and Forward Deployed Engineers, you’ll turn emerging needs and deployment insights into scalable product capabilities. The emphasis is on deeply technical product building, independent problem-solving, and thoughtful decisions about both user experience and system design.\n\nIn this role, you will:\n\n - Shape new Codex Enterprise products and features, applying product judgment to decide what to build and how it should work.\n\n - Own projects from exploration through architecture, implementation, launch, and production operations, using feedback to guide ongoing iteration.\n\n - Build ecosystem capabilities such as plugins, skills, hooks, and discovery experiences, alongside services for enterprise administration, governance, and usage visibility.\n\n - Design reliable, secure, observable backend systems that support Codex experiences across web, IDEs, CLI, and CI/CD.\n\n - Partner with product managers and Forward Deployed Engineers to translate deployment learnings and user needs into reusable product improvements.\n\n - Ramp quickly in unfamiliar domains, surface edge cases, and communicate the trade-offs that shape durable technical decisions.\n\nYour background might look something like:\n\n - Deep backend engineering experience, including production services and distributed systems. Backend-leaning full-stack engineers with substantial backend depth are also a strong fit.\n\n - Demonstrated ownership of a new product or major capability, taking it from an ambiguous starting point through launch.\n\n - Exceptional coding, software design, and debugging fundamentals, with proficiency in a backend language and the ability to reason independently through difficult technical problems.\n\n - Strong product judgment: you can identify the essential user problem, influence what gets built, and make practical trade-offs between speed, quality, and long-term maintainability.\n\n - Evidence of learning unfamiliar systems or domains quickly and adapting as product needs and technical constraints change.\n\n - Excellent communication and collaboration skills, including the ability to surface edge cases, explain technical decisions, and bring clarity to ambiguous problems.\n\n - Experience building enterprise products, integrations, or identity and governance capabilities is helpful, but not required.\n\n - Hands-on experience as a founder who brought a product to market, or a sustained track record of growing technical responsibility at a larger company, is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"88d7d816-379b-4426-8ae9-b8ae7e87a935","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"32685599-dcaf-4c5d-acd7-b2783f61e514","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6ca4f8b2-f5d9-4fe3-a11e-abeabe628fa1","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"25920df6-571d-4e05-aa12-384453f406f8","title":"Account Director, Large Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Seoul, South Korea","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-22T05:34:10.723+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Seoul","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/openai/25920df6-571d-4e05-aa12-384453f406f8","applyUrl":"https://jobs.ashbyhq.com/openai/25920df6-571d-4e05-aa12-384453f406f8/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan
Lead our prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
10+ years selling platform-as-a-service and/or software-as-a-service
Ability to speak fluent Korean and English
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you'll:\n\n - Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n \n\nWe're seeking someone with experience including:\n\n - 10+ years selling platform-as-a-service and/or software-as-a-service\n\n - Ability to speak fluent Korean and English\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n \n\n You might thrive in this role if you: \n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. \n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"063d1957-23f0-4976-b8bd-93a0d4a31cfb","title":"Supply Chain Operations Program Manager, AI Infrastructure","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-24T13:54:41.447+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/063d1957-23f0-4976-b8bd-93a0d4a31cfb","applyUrl":"https://jobs.ashbyhq.com/openai/063d1957-23f0-4976-b8bd-93a0d4a31cfb/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
We are seeking a Operations Program Manager (OPM) to serve as the single-threaded operational leader for new hardware introductions (NPI) and production ramps across OpenAI’s AI infrastructure systems.
This role combines hands-on execution with strategic ownership. You will be responsible for defining the operating model, aligning cross-functional stakeholders, setting the critical path, making informed tradeoffs, escalating decisively, and ensuring hardware programs deliver on schedule, quality, cost, and scalability.
Success in this role requires comfort operating in ambiguity, influencing without authority, and driving alignment across internal teams and external partners—while keeping eyes firmly on long-term system scalability and repeatability.
In this role, you will:
Strategic & Leadership Ownership
Act as the single-threaded owner for operational readiness across NPI and ramp, accountable for outcomes from early bring-up through sustained production
Translate OpenAI’s infrastructure strategy and engineering objectives into clear operating plans, execution priorities, and decision frameworks
Drive alignment across Engineering, Operations, Strategic Sourcing, Finance, Capacity Planning, and Executive stakeholders by framing tradeoffs, risks, and recommendations
Proactively identify inflection points where decisions or investments are required to protect long-term scale, reliability, or cost targets
Influence operational strategy with manufacturing partners by setting expectations on execution rigor, accountability, and continuous improvement
Program Execution & Operational Excellence
Drive overall NPI build readiness, including material accountability, manufacturing and test readiness, product data availability, factory infrastructure, and qualification plans
Lead transition activities from NPI to mass production, partnering closely with Sustaining Operations teams to ensure seamless ownership transfer
Translate engineering requirements into actionable, factory-ready plans with tier-1 manufacturing and integration partners
Lead cross-functional build and debug cadences; ensure issues are clearly owned, aggressively driven, and formally closed with root cause and prevention
Drive factory and deployment ramp readiness, including throughput, site readiness, yield targets, quality controls, and reliability gates
Own end-to-end risk management—identification, mitigation planning, escalation, and executive-level communication
Surface systemic bottlenecks, inefficiencies, or failure modes; propose and implement durable solutions across process, tooling, and organizational interfaces
Build, formalize, and scale repeatable operating mechanisms that enable predictable, high-velocity hardware development
Systems, Process & Partner Leadership
Define requirements for operational systems (e.g., PLM enablement), and partner with internal teams to implement, test, and operationalize them
Establish clear scopes, roles, and responsibilities across internal teams and external partners to ensure clean execution boundaries
Build strong, trust-based relationships with contract manufacturers, OEMs, and integrators—driving accountability, performance, and transparency
Support onsite factory builds and field deployments as needed (domestic and international travel)
You Might Thrive in this role if:
8+ years of experience in Operations, Engineering, Program Management, or equivalent, within hardware development, manufacturing, or supply chain domains (compute, networking, datacenter, or similarly complex systems)
Proven track record leading complex hardware NPI programs end-to-end, from early bring-up through production ramp
Strong understanding of manufacturing and supply chain fundamentals, including BOM management, ECO/MCO processes, build readiness, factory test, quality controls, and material planning
Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive decisions in ambiguous, time-compressed environments
Exceptional written and verbal communication skills, with the ability to distill complex issues for executive and external audiences
Preferred
Experience operating in hyperscale datacenter or large-scale infrastructure environments
Familiarity with supplier engagement models, build cost drivers, and NPI scaling tradeoffs
Technical background in server, rack, and/or network hardware
Experience designing or improving operational processes, dashboards, governance forums, or execution metrics
Experience supporting PLM processes and familiarity with ERP systems
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\nAbout the Role\n\nWe are seeking a Operations Program Manager (OPM) to serve as the single-threaded operational leader for new hardware introductions (NPI) and production ramps across OpenAI’s AI infrastructure systems.\n\nThis role combines hands-on execution with strategic ownership. You will be responsible for defining the operating model, aligning cross-functional stakeholders, setting the critical path, making informed tradeoffs, escalating decisively, and ensuring hardware programs deliver on schedule, quality, cost, and scalability.\n\nSuccess in this role requires comfort operating in ambiguity, influencing without authority, and driving alignment across internal teams and external partners—while keeping eyes firmly on long-term system scalability and repeatability.\nIn this role, you will:\n\nStrategic & Leadership Ownership\n\n - Act as the single-threaded owner for operational readiness across NPI and ramp, accountable for outcomes from early bring-up through sustained production\n\n - Translate OpenAI’s infrastructure strategy and engineering objectives into clear operating plans, execution priorities, and decision frameworks\n\n - Drive alignment across Engineering, Operations, Strategic Sourcing, Finance, Capacity Planning, and Executive stakeholders by framing tradeoffs, risks, and recommendations\n\n - Proactively identify inflection points where decisions or investments are required to protect long-term scale, reliability, or cost targets\n\n - Influence operational strategy with manufacturing partners by setting expectations on execution rigor, accountability, and continuous improvement\n\nProgram Execution & Operational Excellence\n\n - Drive overall NPI build readiness, including material accountability, manufacturing and test readiness, product data availability, factory infrastructure, and qualification plans\n\n - Lead transition activities from NPI to mass production, partnering closely with Sustaining Operations teams to ensure seamless ownership transfer\n\n - Translate engineering requirements into actionable, factory-ready plans with tier-1 manufacturing and integration partners\n\n - Lead cross-functional build and debug cadences; ensure issues are clearly owned, aggressively driven, and formally closed with root cause and prevention\n\n - Drive factory and deployment ramp readiness, including throughput, site readiness, yield targets, quality controls, and reliability gates\n\n - Own end-to-end risk management—identification, mitigation planning, escalation, and executive-level communication\n\n - Surface systemic bottlenecks, inefficiencies, or failure modes; propose and implement durable solutions across process, tooling, and organizational interfaces\n\n - Build, formalize, and scale repeatable operating mechanisms that enable predictable, high-velocity hardware development\n\nSystems, Process & Partner Leadership\n\n - Define requirements for operational systems (e.g., PLM enablement), and partner with internal teams to implement, test, and operationalize them\n\n - Establish clear scopes, roles, and responsibilities across internal teams and external partners to ensure clean execution boundaries\n\n - Build strong, trust-based relationships with contract manufacturers, OEMs, and integrators—driving accountability, performance, and transparency\n\n - Support onsite factory builds and field deployments as needed (domestic and international travel)\n You Might Thrive in this role if:\n\n - 8+ years of experience in Operations, Engineering, Program Management, or equivalent, within hardware development, manufacturing, or supply chain domains (compute, networking, datacenter, or similarly complex systems)\n\n - Proven track record leading complex hardware NPI programs end-to-end, from early bring-up through production ramp\n\n - Strong understanding of manufacturing and supply chain fundamentals, including BOM management, ECO/MCO processes, build readiness, factory test, quality controls, and material planning\n\n - Demonstrated ability to lead cross-functional teams, influence senior stakeholders, and drive decisions in ambiguous, time-compressed environments\n\n - Exceptional written and verbal communication skills, with the ability to distill complex issues for executive and external audiences\n\n\nPreferred\n\n - Experience operating in hyperscale datacenter or large-scale infrastructure environments\n\n - Familiarity with supplier engagement models, build cost drivers, and NPI scaling tradeoffs\n\n - Technical background in server, rack, and/or network hardware\n\n - Experience designing or improving operational processes, dashboards, governance forums, or execution metrics\n\n - Experience supporting PLM processes and familiarity with ERP systems\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $285K","compensationTiers":[{"id":"7be55154-eb65-40d4-8a71-5ce5d65dace7","tierSummary":"$177K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f5cdafe1-b626-4ab5-8119-9f70b668f351","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8e4dabff-e78f-494a-8ad1-26e3bf341796","summary":"$177K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}},{"id":"52263a22-1621-4dbb-9a11-ae4490f2acc8","title":"Account Director, Digital Native","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Seoul, South Korea","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-21T03:28:32.876+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Seoul","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/openai/52263a22-1621-4dbb-9a11-ae4490f2acc8","applyUrl":"https://jobs.ashbyhq.com/openai/52263a22-1621-4dbb-9a11-ae4490f2acc8/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage a ~dozen key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
7+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$1M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you'll:\n\n - Manage a ~dozen key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n \n\nWe're seeking someone with experience including:\n\n - 7+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$1M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n \n\nYou might thrive in this role if you: \n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. \n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"dc0b907b-f833-4559-8fd8-d3d4c80b58d8","title":"Federal Account Director, National Security","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-10T23:55:43.926+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/dc0b907b-f833-4559-8fd8-d3d4c80b58d8","applyUrl":"https://jobs.ashbyhq.com/openai/dc0b907b-f833-4559-8fd8-d3d4c80b58d8/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Government Sales team has a unique mission to help national security customers understand the transformative impact that highly capable AI models can bring to their critical missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy specifically tailored to Defense and Intelligence Community customers.
You’ll drive key opportunities through the entire defense sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help customers within the Defense and Intelligence Communities advance their national security missions through AI.
This role is based in Washington DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage a focused set of key U.S. Defense and Intelligence Community accounts, developing and executing comprehensive account plans
Lead Defense and Intelligence customers through their AI adoption journey, from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex defense customer programs and projects
Own and manage a National Security Community consumption revenue target
Oversee revenue forecasting and reporting
Analyze key Defense and Intelligence account metrics and provide insights to internal and external stakeholders
Closely monitor the national security landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies
Collaborate cross-functionally with solutions, product engineering, government affairs, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of team members focused on defense and intelligence accounts
Foster the development of our company culture within the National Security Community practice
We're seeking someone with experience including:
10+ years selling commercial technology (platform-as-a-service, software-as-a-service, etc.) specifically to the National Security Community
Top Secret clearance
Designing and executing complex deal strategies within Defense or National Security contexts, including familiarity with government contracting, security clearances, and procurement processes
Supporting growth in fast-paced, high-performance National Security environments
Working directly with senior National Security executives and decision-makers. We are prioritizing candidates with deep relationships and native familiarity with defense and intelligence workflows.
Communicating technical and strategic concepts clearly to National Security customers and internal stakeholders
Leading high-visibility National Security customer events, briefings, and industry engagements
Gathering, distilling, and processing detailed Defense and Intelligence Community market intelligence (agency priorities, policy changes, competitor activities, etc.)
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand defense customers’ priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with senior executives and stakeholders across defense and national security agencies.
Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in ways that advance national security missions and benefit humanity. You’re enthusiastic about educating defense customers on AI capabilities and strategic implications.
Are a builder. You enjoy impacting how our company grows its defense and intelligence business. You excel in establishing robust systems and processes tailored to defense customer requirements, executing them with precision and agility.
Are excited by new challenges. You thrive when solving complex, mission-critical defense and national security problems. Bespoke challenges requiring multidimensional knowledge excite you, and you’re eager to experiment with innovative solutions within national security environments.
Are a strategist. You deeply understand defense go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external defense and intelligence stakeholders to achieve long-term
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible.\n\n\n\nAbout the role\n\nOur Government Sales team has a unique mission to help national security customers understand the transformative impact that highly capable AI models can bring to their critical missions. This role combines technical understanding, strategic vision, partnership management, and value-driven strategy specifically tailored to Defense and Intelligence Community customers.\n\nYou’ll drive key opportunities through the entire defense sales cycle, from pipeline generation to closure. You’ll collaborate closely with researchers, engineers, and solution strategists to help customers within the Defense and Intelligence Communities advance their national security missions through AI.\n\nThis role is based in Washington DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you'll:\n\n - Manage a focused set of key U.S. Defense and Intelligence Community accounts, developing and executing comprehensive account plans\n\n - Lead Defense and Intelligence customers through their AI adoption journey, from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex defense customer programs and projects\n\n - Own and manage a National Security Community consumption revenue target\n\n - Oversee revenue forecasting and reporting\n\n - Analyze key Defense and Intelligence account metrics and provide insights to internal and external stakeholders\n\n - Closely monitor the national security landscape (agencies, policies, competitors, partners, etc.) to inform product roadmaps and corporate strategies\n\n - Collaborate cross-functionally with solutions, product engineering, government affairs, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of team members focused on defense and intelligence accounts\n\n - Foster the development of our company culture within the National Security Community practice\n\n\n\nWe're seeking someone with experience including:\n\n - 10+ years selling commercial technology (platform-as-a-service, software-as-a-service, etc.) specifically to the National Security Community\n\n - Top Secret clearance \n\n - Designing and executing complex deal strategies within Defense or National Security contexts, including familiarity with government contracting, security clearances, and procurement processes\n\n - Supporting growth in fast-paced, high-performance National Security environments\n\n - Working directly with senior National Security executives and decision-makers. We are prioritizing candidates with deep relationships and native familiarity with defense and intelligence workflows.\n\n - Communicating technical and strategic concepts clearly to National Security customers and internal stakeholders\n\n - Leading high-visibility National Security customer events, briefings, and industry engagements\n\n - Gathering, distilling, and processing detailed Defense and Intelligence Community market intelligence (agency priorities, policy changes, competitor activities, etc.)\n\n\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand defense customers’ priorities and help them achieve their mission-critical objectives using AI. You build trusted relationships with senior executives and stakeholders across defense and national security agencies.\n\n - Have a passion or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy OpenAI’s technology in ways that advance national security missions and benefit humanity. You’re enthusiastic about educating defense customers on AI capabilities and strategic implications.\n\n - Are a builder. You enjoy impacting how our company grows its defense and intelligence business. You excel in establishing robust systems and processes tailored to defense customer requirements, executing them with precision and agility.\n\n - Are excited by new challenges. You thrive when solving complex, mission-critical defense and national security problems. Bespoke challenges requiring multidimensional knowledge excite you, and you’re eager to experiment with innovative solutions within national security environments.\n\n - Are a strategist. You deeply understand defense go-to-market best practices and proactively contribute to strategic initiatives. You plan years ahead, effectively aligning internal and external defense and intelligence stakeholders to achieve long-term\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$261K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$261K - $335K","compensationTiers":[{"id":"edcb1bea-8241-477c-92fa-6837591ffbf6","tierSummary":"$261K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6716f947-f2c1-4502-a105-210b21f5ba87","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"07400a0f-b877-4ffc-b8ce-a97a28ee6316","summary":"$261K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":261000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":261000,"maxValue":335000}]}},{"id":"40de0618-fb19-443d-85fd-ba690d3721a8","title":"Principal Software Engineer, ChatGPT Education and Learning","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-23T00:36:22.701+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/40de0618-fb19-443d-85fd-ba690d3721a8","applyUrl":"https://jobs.ashbyhq.com/openai/40de0618-fb19-443d-85fd-ba690d3721a8/application","descriptionHtml":"The ChatGPT Learning team creates the next generation of learning experiences within ChatGPT. Millions of people use ChatGPT each week to explore concepts, practice skills, and work through challenges, making learning one of the platform’s largest consumer use cases.
We want ChatGPT to support sustained learning and progress over time, beyond answering individual questions. We’re exploring how AI can make powerful learning tools more accessible, helping people understand the world, develop skills, and pursue their goals.
Our work brings together product engineering, design, AI research, and education to serve learners around the world.
As a Principal Software Engineer on the ChatGPT Learning team, you will set technical direction and lead the design and development of products that help millions of people learn with ChatGPT.
You’ll remain hands-on across the stack, building polished interfaces and scalable backend services. Working closely with product managers, designers, researchers, and platform teams, you’ll bring new model capabilities into everyday learning experiences.
You’ll drive product and design decisions alongside your cross-functional partners, helping define what we build, how it works, and how it serves learners. We’re looking for an engineer with strong product judgment who can turn ambiguous opportunities into clear direction, lead complex initiatives from concept through launch, and raise the quality of the team’s technical work.
This position is based in San Francisco or New York City, with three days each week in the office. Relocation assistance is available to new employees.
Lead end-to-end development of learning experiences in ChatGPT, from early exploration through production and iteration.
Drive product and design decisions with product managers and designers, bringing technical insight, user feedback, and sound judgment to priorities and tradeoffs.
Set technical direction for complex initiatives and guide architecture decisions that support rapid experimentation and long-term reliability.
Build multimodal learning capabilities that combine text, images, voice, and interactive interfaces.
Develop scalable services and APIs to support learning features throughout ChatGPT.
Work with researchers, platform teams, designers, and engineers to prototype ideas and bring new AI capabilities to users.
Improve performance, reliability, and usability across ChatGPT’s learning surfaces, using experiments and user feedback to guide improvements.
Support other engineers through mentorship, code reviews, and clear technical guidance.
Have 10+ years of software engineering experience, with a track record of shipping high-quality products across the full stack.
Have led complex technical initiatives and made architecture decisions that balance product needs, development speed, and maintainability.
Have experience driving product and design decisions in close partnership with product managers and designers.
Enjoy building consumer products and taking ownership from initial concept through production.
Bring clarity to ambiguous problems and translate them into practical product solutions.
Have strong product engineering instincts and care deeply about the quality of the user experience.
Have experience building interactive educational tools or learning products.
Have experience developing AI-powered applications or systems built around large language models.
Want to build products with meaningful global impact and expand access to education and learning opportunities.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe ChatGPT Learning team creates the next generation of learning experiences within ChatGPT. Millions of people use ChatGPT each week to explore concepts, practice skills, and work through challenges, making learning one of the platform’s largest consumer use cases.\n\nWe want ChatGPT to support sustained learning and progress over time, beyond answering individual questions. We’re exploring how AI can make powerful learning tools more accessible, helping people understand the world, develop skills, and pursue their goals.\n\nOur work brings together product engineering, design, AI research, and education to serve learners around the world.\n\n\nABOUT THE ROLE\n\nAs a Principal Software Engineer on the ChatGPT Learning team, you will set technical direction and lead the design and development of products that help millions of people learn with ChatGPT.\n\nYou’ll remain hands-on across the stack, building polished interfaces and scalable backend services. Working closely with product managers, designers, researchers, and platform teams, you’ll bring new model capabilities into everyday learning experiences.\n\nYou’ll drive product and design decisions alongside your cross-functional partners, helping define what we build, how it works, and how it serves learners. We’re looking for an engineer with strong product judgment who can turn ambiguous opportunities into clear direction, lead complex initiatives from concept through launch, and raise the quality of the team’s technical work.\n\nThis position is based in San Francisco or New York City, with three days each week in the office. Relocation assistance is available to new employees.\n\n\nWHAT YOU’LL DO\n\n - Lead end-to-end development of learning experiences in ChatGPT, from early exploration through production and iteration.\n\n - Drive product and design decisions with product managers and designers, bringing technical insight, user feedback, and sound judgment to priorities and tradeoffs.\n\n - Set technical direction for complex initiatives and guide architecture decisions that support rapid experimentation and long-term reliability.\n\n - Build multimodal learning capabilities that combine text, images, voice, and interactive interfaces.\n\n - Develop scalable services and APIs to support learning features throughout ChatGPT.\n\n - Work with researchers, platform teams, designers, and engineers to prototype ideas and bring new AI capabilities to users.\n\n - Improve performance, reliability, and usability across ChatGPT’s learning surfaces, using experiments and user feedback to guide improvements.\n\n - Support other engineers through mentorship, code reviews, and clear technical guidance.\n\n\nYOU MIGHT THRIVE HERE IF YOU\n\n - Have 10+ years of software engineering experience, with a track record of shipping high-quality products across the full stack.\n\n - Have led complex technical initiatives and made architecture decisions that balance product needs, development speed, and maintainability.\n\n - Have experience driving product and design decisions in close partnership with product managers and designers.\n\n - Enjoy building consumer products and taking ownership from initial concept through production.\n\n - Bring clarity to ambiguous problems and translate them into practical product solutions.\n\n - Have strong product engineering instincts and care deeply about the quality of the user experience.\n\n - Have experience building interactive educational tools or learning products.\n\n - Have experience developing AI-powered applications or systems built around large language models.\n\n - Want to build products with meaningful global impact and expand access to education and learning opportunities.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$459K – $536K","scrapeableCompensationSalarySummary":"$459K - $536K","compensationTiers":[{"id":"490f1a7c-fefa-48f5-8c07-528aa5c7dfce","tierSummary":"$459K – $536K","title":null,"additionalInformation":null,"components":[{"id":"c19f9716-2c63-4ee6-8926-beb363b01d55","summary":"$459K – $536K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":459000,"maxValue":536000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":459000,"maxValue":536000}]}},{"id":"d5b65a7c-3294-453f-a674-4cb1c0e2aaa7","title":"AI Support Engineer - Dublin","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-12T21:49:27.638+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d5b65a7c-3294-453f-a674-4cb1c0e2aaa7","applyUrl":"https://jobs.ashbyhq.com/openai/d5b65a7c-3294-453f-a674-4cb1c0e2aaa7/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\n \n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\n \n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\n \n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"99f823a1-66ec-44bd-ba30-d3645aa49d74","title":"AI Support Engineer - San Francisco (Weekend Shift)","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-09T21:10:36.735+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/99f823a1-66ec-44bd-ba30-d3645aa49d74","applyUrl":"https://jobs.ashbyhq.com/openai/99f823a1-66ec-44bd-ba30-d3645aa49d74/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\n \n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nNote: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)\n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\n \n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$180K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$180K - $260K","compensationTiers":[{"id":"b8671999-c987-4011-9fdf-e9d9567b3e24","tierSummary":"$180K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d5c3298b-cdfd-4ed9-b651-8abbd0d2900b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"be985797-db57-4276-bb8d-5c2b966a90c0","summary":"$180K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000}]}},{"id":"97507b0b-1d56-4801-ab20-4f22fe221593","title":"Signal Integrity Engineer","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-22T00:49:52.673+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/97507b0b-1d56-4801-ab20-4f22fe221593","applyUrl":"https://jobs.ashbyhq.com/openai/97507b0b-1d56-4801-ab20-4f22fe221593/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
We’re looking for signal integrity (SI) system design engineers who have a deep expertise in the SI area, and hold strong system level design knowledge
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead system signal integrity (SI) design for AI supercomputer product in the data center application.
Collaborate with chip, package, boards, rack and system engineers, design partners to drive system SI design and develop innovative interconnect and high-speed technologies
Identify and evaluate new technologies and methodologies to improve signal and power integrity in product design, and contribute to the development of new products and technology by providing expertise in signal integrity
Perform simulation and modeling to identify and troubleshoot signal integrity issues
Lead system interconnect design, bring up and qualification
As the scope of the role and team grows, understand and influence roadmaps for hardware partners for our datacenter networks, racks, and buildings.
You might thrive in this role if you:
Have at least 10 years of industry experience, including experience design hardware system and SerDes testing for data center applications
Have a strong bias toward action, and won’t take no for an answer.
Have experience and good knowledge of system design experience in the SI areas, from chip, SerDes, board, rack level
Have experience with PCB, connector and cable design
Have a strong intrinsic desire to learn and fill in missing skills; and an equally strong talent for sharing that information clearly and concisely with others.
Are comfortable with ambiguity and rapidly changing conditions.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nWe’re looking for signal integrity (SI) system design engineers who have a deep expertise in the SI area, and hold strong system level design knowledge\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Lead system signal integrity (SI) design for AI supercomputer product in the data center application.\n\n - Collaborate with chip, package, boards, rack and system engineers, design partners to drive system SI design and develop innovative interconnect and high-speed technologies\n\n - Identify and evaluate new technologies and methodologies to improve signal and power integrity in product design, and contribute to the development of new products and technology by providing expertise in signal integrity\n\n - Perform simulation and modeling to identify and troubleshoot signal integrity issues\n\n - Lead system interconnect design, bring up and qualification\n\n - As the scope of the role and team grows, understand and influence roadmaps for hardware partners for our datacenter networks, racks, and buildings.\n\nYou might thrive in this role if you:\n\n - Have at least 10 years of industry experience, including experience design hardware system and SerDes testing for data center applications\n\n - Have a strong bias toward action, and won’t take no for an answer.\n\n - Have experience and good knowledge of system design experience in the SI areas, from chip, SerDes, board, rack level\n\n - Have experience with PCB, connector and cable design\n\n - Have a strong intrinsic desire to learn and fill in missing skills; and an equally strong talent for sharing that information clearly and concisely with others.\n\n - Are comfortable with ambiguity and rapidly changing conditions.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$225K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$225K - $445K","compensationTiers":[{"id":"39f90ae4-8ab7-438b-bed0-cb4a57924b9c","tierSummary":"$225K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"77e27b7c-3b9e-47d2-bb0b-80ec7bd382dc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"dc042f22-f33b-40cf-a78c-46eaeffefc25","summary":"$225K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":445000}]}},{"id":"202eb061-23d7-4a58-80c8-bc3b41e56d39","title":"Software Engineer, Build Systems / CI","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-05-25T19:44:52.128+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/202eb061-23d7-4a58-80c8-bc3b41e56d39","applyUrl":"https://jobs.ashbyhq.com/openai/202eb061-23d7-4a58-80c8-bc3b41e56d39/application","descriptionHtml":"About the Role
The Engineering Acceleration team builds and operates the foundational systems that engineers use to build, test, and ship ChatGPT, the API, and OpenAI's infrastructure.
We are looking for an engineer to help evolve OpenAI's build and continuous integration systems for a fast-growing engineering organization. This role sits at the intersection of developer productivity, build systems, distributed infrastructure, and software quality. You will work on the systems that determine how quickly and confidently engineers can move: Bazel-based builds, Buildkite pipelines, test selection, remote caching and execution, CI observability, and tooling that helps engineers understand and fix failures quickly.
Our mission is to make OpenAI one of the most productive engineering organizations in the world while preserving a high bar for correctness, reliability, and safety. The best version of this work is invisible when it succeeds: builds are fast, tests are trusted, CI failures are understandable, and engineers can focus on shipping useful systems instead of fighting infrastructure.
In This Role, You Will
Own and evolve Bazel-based build and test workflows across a large, polyglot monorepo.
Design and maintain Starlark rules, macros, toolchains, and integrations that make builds reproducible, hermetic, and easy for product teams to adopt.
Improve CI performance and reliability across Buildkite pipelines, including queue time, build time, cache hit rates, test sharding, retry behavior, and flake isolation.
Build systems that reduce unnecessary CI work through affected-target detection, dependency graph analysis, test selection, caching, batching, and smarter scheduling.
Improve local development workflows so engineers can reproduce CI behavior, debug build failures, and iterate quickly without learning every detail of the build stack.
Operate and optimize build infrastructure across Docker/OCI images, Kubernetes-based runners, cloud resources, and remote cache/execution systems.
Instrument build and CI systems with metrics, logs, traces, dashboards, and analytics so we can measure speed, reliability, cost, and developer impact.
Partner directly with product, infrastructure, and research engineering teams to understand pain points, onboard projects, debug hard build issues, and remove systemic bottlenecks.
Use modern AI tools to rethink CI failure analysis, flaky test debugging, PR triage, automatic remediation, and developer-facing explanations.
Own the reliability of the systems you build, including participating in an on-call rotation for critical developer infrastructure.
Technologies Commonly Used In This Environment Include
Bazel and Starlark for build and test workflows
Buildkite for CI orchestration
Docker and OCI images for build and runtime packaging
Kubernetes for CI runners and infrastructure orchestration
Python, Go, TypeScript, Rust, C++, and other languages in a large monorepo
Terraform for infrastructure as code
Remote caching, remote execution, artifact storage, and build telemetry systems
Postgres, Kafka, and internal services used to power engineering platforms
You May Be A Strong Fit If You
Have 5+ years of software engineering experience, including significant experience building infrastructure or tooling for developers.
Have hands-on experience with Bazel, Buck, Pants, Gradle, or similar build systems, and understand the tradeoffs of hermetic builds, dependency graphs, caching, sandboxing, and remote execution.
Have built or operated CI systems at scale, especially in environments where build time, queue time, test flakiness, and developer trust materially affect engineering velocity.
Are comfortable writing production software for internal platforms, not just configuring tools. We expect this role to involve code, design, debugging, operations, and long-term ownership.
Can debug distributed build and CI failures across source control, dependency management, containers, runners, remote caches, test frameworks, and service infrastructure.
Care deeply about developer experience and have empathy for the small sources of friction that slow teams down or create operational toil.
Are pragmatic about platform adoption: you know how to build paved paths that teams want to use because they are faster, clearer, and more reliable.
Communicate clearly across teams and can turn ambiguous productivity problems into concrete technical plans.
Are excited to apply AI to developer infrastructure in ways that make engineers faster without weakening quality, reliability, or safety.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nThe Engineering Acceleration team builds and operates the foundational systems that engineers use to build, test, and ship ChatGPT, the API, and OpenAI's infrastructure.\n\nWe are looking for an engineer to help evolve OpenAI's build and continuous integration systems for a fast-growing engineering organization. This role sits at the intersection of developer productivity, build systems, distributed infrastructure, and software quality. You will work on the systems that determine how quickly and confidently engineers can move: Bazel-based builds, Buildkite pipelines, test selection, remote caching and execution, CI observability, and tooling that helps engineers understand and fix failures quickly.\n\nOur mission is to make OpenAI one of the most productive engineering organizations in the world while preserving a high bar for correctness, reliability, and safety. The best version of this work is invisible when it succeeds: builds are fast, tests are trusted, CI failures are understandable, and engineers can focus on shipping useful systems instead of fighting infrastructure.\n\n\n\nIn This Role, You Will\n\n - Own and evolve Bazel-based build and test workflows across a large, polyglot monorepo.\n\n - Design and maintain Starlark rules, macros, toolchains, and integrations that make builds reproducible, hermetic, and easy for product teams to adopt.\n\n - Improve CI performance and reliability across Buildkite pipelines, including queue time, build time, cache hit rates, test sharding, retry behavior, and flake isolation.\n\n - Build systems that reduce unnecessary CI work through affected-target detection, dependency graph analysis, test selection, caching, batching, and smarter scheduling.\n\n - Improve local development workflows so engineers can reproduce CI behavior, debug build failures, and iterate quickly without learning every detail of the build stack.\n\n - Operate and optimize build infrastructure across Docker/OCI images, Kubernetes-based runners, cloud resources, and remote cache/execution systems.\n\n - Instrument build and CI systems with metrics, logs, traces, dashboards, and analytics so we can measure speed, reliability, cost, and developer impact.\n\n - Partner directly with product, infrastructure, and research engineering teams to understand pain points, onboard projects, debug hard build issues, and remove systemic bottlenecks.\n\n - Use modern AI tools to rethink CI failure analysis, flaky test debugging, PR triage, automatic remediation, and developer-facing explanations.\n\n - Own the reliability of the systems you build, including participating in an on-call rotation for critical developer infrastructure.\n\n\n\nTechnologies Commonly Used In This Environment Include\n\n - Bazel and Starlark for build and test workflows\n\n - Buildkite for CI orchestration\n\n - Docker and OCI images for build and runtime packaging\n\n - Kubernetes for CI runners and infrastructure orchestration\n\n - Python, Go, TypeScript, Rust, C++, and other languages in a large monorepo\n\n - Terraform for infrastructure as code\n\n - Remote caching, remote execution, artifact storage, and build telemetry systems\n\n - Postgres, Kafka, and internal services used to power engineering platforms\n\n\n\nYou May Be A Strong Fit If You\n\n - Have 5+ years of software engineering experience, including significant experience building infrastructure or tooling for developers.\n\n - Have hands-on experience with Bazel, Buck, Pants, Gradle, or similar build systems, and understand the tradeoffs of hermetic builds, dependency graphs, caching, sandboxing, and remote execution.\n\n - Have built or operated CI systems at scale, especially in environments where build time, queue time, test flakiness, and developer trust materially affect engineering velocity.\n\n - Are comfortable writing production software for internal platforms, not just configuring tools. We expect this role to involve code, design, debugging, operations, and long-term ownership.\n\n - Can debug distributed build and CI failures across source control, dependency management, containers, runners, remote caches, test frameworks, and service infrastructure.\n\n - Care deeply about developer experience and have empathy for the small sources of friction that slow teams down or create operational toil.\n\n - Are pragmatic about platform adoption: you know how to build paved paths that teams want to use because they are faster, clearer, and more reliable.\n\n - Communicate clearly across teams and can turn ambiguous productivity problems into concrete technical plans.\n\n - Are excited to apply AI to developer infrastructure in ways that make engineers faster without weakening quality, reliability, or safety.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $490K","compensationTiers":[{"id":"b86484f0-786a-4be3-84ea-08202e198728","tierSummary":"$185K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"752f4f8f-9f35-4d03-b912-425a9e70976d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"25166656-f972-4388-8e3c-06b3416721f8","summary":"$185K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":490000}]}},{"id":"d4084bb6-f9fa-46df-87ef-da6caed88455","title":"Support Vendor Manager","department":"User Operations","team":"Support Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T03:16:28.892+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d4084bb6-f9fa-46df-87ef-da6caed88455","applyUrl":"https://jobs.ashbyhq.com/openai/d4084bb6-f9fa-46df-87ef-da6caed88455/application","descriptionHtml":"The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI.
As a Support Vendor Manager, you will own the health, performance, and long-term scalability of multiple support partner and vendor relationships. This is a vendor leadership role first and foremost: you will drive commercial and operational accountability (SLAs, QBRs, escalation paths, remediation plans), while also building the operating model that enables support to scale without linear headcount growth.
You’ll collaborate closely with User Operations teams (e.g., Trust & Safety, Fraud & Risk), Systems/Tooling, Data partners, and Product/PM stakeholders as we launch new workflows and launch and scale new programs.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 1-2 weeks of travel per quarter may be required.
End-to-end vendor leadership: Own day-to-day oversight, relationship health, and executive-level accountability for multiple support vendors/BPOs.
Performance management & remediation: Define and manage SLA/KPI performance expectations, run WBRs/QBRs, identify performance gaps, and drive structured turnaround plans with clear owners and timelines.
Escalation and risk management: Serve as the primary escalation point for vendor issues, including incident response, surge events, quality regressions, and continuity risks; ensure vendors have strong operational controls and playbooks.
Commercial and operational governance: Partner on contract levers, staffing commitments, service scope changes, and operational cadences; ensure governance mechanisms produce measurable outcomes.
Operational reporting and executive narratives: Produce clear, decision-ready reporting on vendor health, capacity risk, and scaling constraints; translate operational signals into recommendations for leadership.
5+ years in vendor/BPO operations management, support operations, or partner performance leadership in a scaled environment.
Proven ability to run vendor governance: QBRs, SLA/KPI design, escalation paths, remediation plans, and cross-functional stakeholder management.
Awareness of and some experience with workforce planning approaches—e.g., forecasting frameworks, capacity models, staffing strategies, and performance-to-plan systems. across global, multi-site support operations.
Strong analytical and operational rigor: comfort working with data to define inputs/assumptions, evaluate tradeoffs, and drive outcomes (you do not need to be a data scientist, but you must be fluent).
Familiarity with support tooling and operational systems (e.g., Salesforce Service Cloud or similar), and comfort partnering with Systems/Tooling to implement scalable processes.
Strong communication skills and executive presence: ability to align diverse stakeholders, negotiate priorities, and drive accountability across internal teams and external partners.
Comfort operating in fast-paced, ambiguous environments where you’re expected to build the structure, not just maintain the inherited ones.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nGiven OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI.\n\n\n\n\nABOUT THE ROLE\n\nAs a Support Vendor Manager, you will own the health, performance, and long-term scalability of multiple support partner and vendor relationships. This is a vendor leadership role first and foremost: you will drive commercial and operational accountability (SLAs, QBRs, escalation paths, remediation plans), while also building the operating model that enables support to scale without linear headcount growth.\n\nYou’ll collaborate closely with User Operations teams (e.g., Trust & Safety, Fraud & Risk), Systems/Tooling, Data partners, and Product/PM stakeholders as we launch new workflows and launch and scale new programs.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 1-2 weeks of travel per quarter may be required.\n\n\n\n\nYOU’LL BE RESPONSIBLE FOR:\n\n - End-to-end vendor leadership: Own day-to-day oversight, relationship health, and executive-level accountability for multiple support vendors/BPOs.\n\n - Performance management & remediation: Define and manage SLA/KPI performance expectations, run WBRs/QBRs, identify performance gaps, and drive structured turnaround plans with clear owners and timelines.\n\n - Escalation and risk management: Serve as the primary escalation point for vendor issues, including incident response, surge events, quality regressions, and continuity risks; ensure vendors have strong operational controls and playbooks.\n\n - Commercial and operational governance: Partner on contract levers, staffing commitments, service scope changes, and operational cadences; ensure governance mechanisms produce measurable outcomes.\n\n - Operational reporting and executive narratives: Produce clear, decision-ready reporting on vendor health, capacity risk, and scaling constraints; translate operational signals into recommendations for leadership.\n\n\nWE’RE LOOKING FOR SOMEONE WITH:\n\n - 5+ years in vendor/BPO operations management, support operations, or partner performance leadership in a scaled environment.\n\n - Proven ability to run vendor governance: QBRs, SLA/KPI design, escalation paths, remediation plans, and cross-functional stakeholder management.\n\n - Awareness of and some experience with workforce planning approaches—e.g., forecasting frameworks, capacity models, staffing strategies, and performance-to-plan systems. across global, multi-site support operations.\n\n - Strong analytical and operational rigor: comfort working with data to define inputs/assumptions, evaluate tradeoffs, and drive outcomes (you do not need to be a data scientist, but you must be fluent).\n\n - Familiarity with support tooling and operational systems (e.g., Salesforce Service Cloud or similar), and comfort partnering with Systems/Tooling to implement scalable processes.\n\n - Strong communication skills and executive presence: ability to align diverse stakeholders, negotiate priorities, and drive accountability across internal teams and external partners.\n\n - Comfort operating in fast-paced, ambiguous environments where you’re expected to build the structure, not just maintain the inherited ones.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"a51f90ba-d80c-47c8-906a-3f0cf88b6387","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3d0bbf3f-bbaf-4d36-b3e8-1466a846c33a","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"b8a42e73-0a0c-428a-a60e-4bf959e574fd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7f299784-2c75-4d73-99e5-1e5043ec7b48","title":"Data Scientist, B2B Demand Generation, Growth & Measurement","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T19:25:21.737+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7f299784-2c75-4d73-99e5-1e5043ec7b48","applyUrl":"https://jobs.ashbyhq.com/openai/7f299784-2c75-4d73-99e5-1e5043ec7b48/application","descriptionHtml":"Job Description: Data Scientist, B2B Demand Generation, Growth & Measurement
About the Role
We are hiring a Data Scientist to lead measurement, experimentation, and decision science for B2B marketing demand generation. You will help us understand which marketing investments create incremental demand, qualified pipeline, and revenue and how to scale them efficiently.
Our mandate is to build a rigorous, full-funnel view of how B2B marketing creates demand and moves prospects from awareness and engagement to qualified opportunities, closed-won revenue, and expansion. You will shape how we measure marketing impact and influence across channels, campaigns, audiences, and account segments.
In this role, you will partner closely with B2B Marketing, Demand Generation, Growth, Sales, RevOps, Finance to connect marketing activity to qualified pipeline, customer acquisition, and efficient revenue growth.
What You’ll Do
Define north-star, leading, and guardrail metrics for B2B demand generation, including account engagement, qualified leads and opportunities, sourced and influenced pipeline, conversion rates, pipeline velocity, and incremental ARR.
Design and execute measurement and experimentation strategies across channels and campaigns, using randomized tests, audience or geographic holdouts, lift studies, quasi-experimental methods, and other causal approaches suited to long B2B sales cycles.
Analyze channel, audience, campaign, creative, content, landing-page, and account-segment performance to identify the drivers of qualified demand, funnel conversion, pipeline quality, and incremental revenue.
Partner with Marketing, Sales, RevOps, Finance, Product, and Engineering to improve instrumentation, campaign taxonomy, CRM data quality, lead-to-account matching, and the operating cadence for acting on measurement insights.
Build AI-native measurement and decision-support workflows, using LLMs and agents to synthesize campaign performance, surface growth opportunities, and help marketers act on evidence at scale.
What We’re Looking For
10+ years in a quantitative role such as Data Science, B2B Demand Gen Marketing Science, Growth Analytics, Decision Science, with meaningful experience supporting B2B marketing, demand generation, pipeline growth, or enterprise and SMB go-to-market motions.
Deep expertise in experimentation, causal inference, and applied statistics, including incrementality testing and measurement strategies for multi-touch marketing journeys, limited observability, and long or heterogeneous sales cycles.
Strong technical fluency in SQL and Python, with experience joining and analyzing marketing-platform, web analytics, product, CRM, account, opportunity, and revenue data to produce reliable business insights.
Proven ability to translate analysis into marketing decisions, including channel and audience prioritization, campaign optimization, funnel improvements, budget allocation, forecasting, and go-to-market strategy.
Strong business judgment and a bias toward action.
Strong understanding of B2B funnel mechanics, account-based buying journeys, sales handoffs, lead and opportunity qualification, attribution tradeoffs, instrumentation, and the relationship between marketing investment, pipeline, and revenue.
Excellent communication and cross-functional partnership. You can influence marketers, sales and finance leaders, data scientists, product managers, and engineers with clear recommendations, credible evidence, and transparent tradeoffs.
AI-native mindset and hands-on experience using LLMs, agents, and modern AI tools to automate analysis, accelerate experimentation, and build scalable decision-support workflows.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"Job Description: Data Scientist, B2B Demand Generation, Growth & Measurement\n\nAbout the Role\n\nWe are hiring a Data Scientist to lead measurement, experimentation, and decision science for B2B marketing demand generation. You will help us understand which marketing investments create incremental demand, qualified pipeline, and revenue and how to scale them efficiently.\n\nOur mandate is to build a rigorous, full-funnel view of how B2B marketing creates demand and moves prospects from awareness and engagement to qualified opportunities, closed-won revenue, and expansion. You will shape how we measure marketing impact and influence across channels, campaigns, audiences, and account segments.\n\nIn this role, you will partner closely with B2B Marketing, Demand Generation, Growth, Sales, RevOps, Finance to connect marketing activity to qualified pipeline, customer acquisition, and efficient revenue growth.\n\n\n\nWhat You’ll Do\n\n - Define north-star, leading, and guardrail metrics for B2B demand generation, including account engagement, qualified leads and opportunities, sourced and influenced pipeline, conversion rates, pipeline velocity, and incremental ARR.\n\n - Design and execute measurement and experimentation strategies across channels and campaigns, using randomized tests, audience or geographic holdouts, lift studies, quasi-experimental methods, and other causal approaches suited to long B2B sales cycles.\n\n - Analyze channel, audience, campaign, creative, content, landing-page, and account-segment performance to identify the drivers of qualified demand, funnel conversion, pipeline quality, and incremental revenue.\n\n - Partner with Marketing, Sales, RevOps, Finance, Product, and Engineering to improve instrumentation, campaign taxonomy, CRM data quality, lead-to-account matching, and the operating cadence for acting on measurement insights.\n\n - Build AI-native measurement and decision-support workflows, using LLMs and agents to synthesize campaign performance, surface growth opportunities, and help marketers act on evidence at scale.\n\n\n\nWhat We’re Looking For\n\n - 10+ years in a quantitative role such as Data Science, B2B Demand Gen Marketing Science, Growth Analytics, Decision Science, with meaningful experience supporting B2B marketing, demand generation, pipeline growth, or enterprise and SMB go-to-market motions.\n\n - Deep expertise in experimentation, causal inference, and applied statistics, including incrementality testing and measurement strategies for multi-touch marketing journeys, limited observability, and long or heterogeneous sales cycles.\n\n - Strong technical fluency in SQL and Python, with experience joining and analyzing marketing-platform, web analytics, product, CRM, account, opportunity, and revenue data to produce reliable business insights.\n\n - Proven ability to translate analysis into marketing decisions, including channel and audience prioritization, campaign optimization, funnel improvements, budget allocation, forecasting, and go-to-market strategy.\n\n - Strong business judgment and a bias toward action.\n\n - Strong understanding of B2B funnel mechanics, account-based buying journeys, sales handoffs, lead and opportunity qualification, attribution tradeoffs, instrumentation, and the relationship between marketing investment, pipeline, and revenue.\n\n - Excellent communication and cross-functional partnership. You can influence marketers, sales and finance leaders, data scientists, product managers, and engineers with clear recommendations, credible evidence, and transparent tradeoffs.\n\n - AI-native mindset and hands-on experience using LLMs, agents, and modern AI tools to automate analysis, accelerate experimentation, and build scalable decision-support workflows.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $385K","compensationTiers":[{"id":"082d1936-235a-4c76-9d1b-43f819710860","tierSummary":"$293K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"097f0d71-de27-48a4-ac20-67e43f6a84b1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"655e7de1-e49f-41c4-a881-b3924f14b227","summary":"$293K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000}]}},{"id":"bf9d9e1c-7967-41a4-a7ae-0bf9b6a768c2","title":"Client Partner, Ads Solutions","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-08T22:26:25.528+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bf9d9e1c-7967-41a4-a7ae-0bf9b6a768c2","applyUrl":"https://jobs.ashbyhq.com/openai/bf9d9e1c-7967-41a4-a7ae-0bf9b6a768c2/application","descriptionHtml":"About the team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the role
This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform.
You’ll work closely with Account Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy.
Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution.
Own and achieve a defined revenue target within an assigned territory or vertical.
Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth.
Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback.
Structure and negotiate complex commercial agreements.
Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives.
Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals.
Partner with Account Managers to ensure seamless post-sale transitions and coordinated expansion strategies.
Maintain rigorous pipeline management and accurate revenue forecasting.
Has 10+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles.
Has 3+ years of experience as proven advisor influencing executives and clients.
Has experience owning revenue targets and closing complex deals.
Can build structured business cases and influencing senior stakeholders (internally and externally).
Has strong verbal and written communication skills.
Can operate in ambiguous, fast-changing environments.
Understands the client’s business and priorities to define success metrics and align on partnership goals.
Translates.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.\n\n\n\nAbout the role\n\nThis role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform.\n\nYou’ll work closely with Account Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy.\n\n\n\n\nIN THIS ROLE YOU WILL:\n\n - Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution.\n\n - Own and achieve a defined revenue target within an assigned territory or vertical.\n\n - Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth.\n\n - Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback.\n\n - Structure and negotiate complex commercial agreements.\n\n - Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives.\n\n - Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals.\n\n - Partner with Account Managers to ensure seamless post-sale transitions and coordinated expansion strategies.\n\n - Maintain rigorous pipeline management and accurate revenue forecasting.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Has 10+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles.\n\n - Has 3+ years of experience as proven advisor influencing executives and clients.\n\n - Has experience owning revenue targets and closing complex deals.\n\n - Can build structured business cases and influencing senior stakeholders (internally and externally).\n\n - Has strong verbal and written communication skills.\n\n - Can operate in ambiguous, fast-changing environments.\n\n - Understands the client’s business and priorities to define success metrics and align on partnership goals.\n\n - Translates.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $273K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$239K - $273K","compensationTiers":[{"id":"cbc0263b-128d-4a2e-a667-f2f9972515fa","tierSummary":"Eastimated Base Salary $239K – $273K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"7e846c99-eacc-4e99-80f8-32be1bdeac78","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4a301df6-cd4b-447f-aa8d-88000fb3b937","summary":"Eastimated Base Salary $239K – $273K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":273000},{"id":"25153ab1-b562-4ba4-897c-09511e3d1f7e","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":273000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c00094f9-e071-4870-afec-104beb3ce499","title":"Applied AI Architect, Large Enterprise","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-23T12:54:05.896+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c00094f9-e071-4870-afec-104beb3ce499","applyUrl":"https://jobs.ashbyhq.com/openai/c00094f9-e071-4870-afec-104beb3ce499/application","descriptionHtml":"About the Team
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\nAbout the Role\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n \n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"effa8b95-3b2d-4f57-8fcd-b3c9b3c142ba","title":"Growth - Lifecycle Lead (B2B)","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-09-24T15:03:27.486+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/effa8b95-3b2d-4f57-8fcd-b3c9b3c142ba","applyUrl":"https://jobs.ashbyhq.com/openai/effa8b95-3b2d-4f57-8fcd-b3c9b3c142ba/application","descriptionHtml":"About the Team
The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.
About the Role
We are hiring a Lifecycle Lead to build the company-wide owned-channel capability that helps teams reach businesses with relevant, timely, and trustworthy experiences. This senior, hands-on leader will set the small and medium business lifecycle strategy, partner with Engineering to build the orchestration and deployment platform, and establish the operating model that allows teams across the company to launch and improve evergreen programs safely at scale.
You will sit at the intersection of platform, product, and campaign strategy. You will partner with Engineering, Product, Data Science, and Analytics on the underlying systems, and with Product Marketing Managers and other client teams to design journeys that help new, active, and returning businesses reach value and build durable habits.
This role is based in San Francisco, Seattle, or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Partner with B2B product to set the company-wide vision, roadmap, and operating model for lifecycle and owned-channel engagement.
Partner with Engineering, Product, Data Science, and Analytics to shape the tooling and infrastructure for identity, audiences, eligibility, consent, triggers, orchestration, decisioning, frequency, experimentation, localization, quality assurance, and observability.
Define scalable deployment workflows—including self-service and centrally supported paths, intake, templates, approvals, governance, service levels, and incident response—so teams across the company can launch safely and efficiently.
Partner with Product Marketing Managers and other client teams to translate audience, product, and business goals into evergreen journey strategies across onboarding, activation, continuation, retention, resurrection, and monetization.
Lead the design, launch, iteration, and optimization of templates and journeys across email, push, and in-product messaging, including the deep-linked landing and post-click product experiences that complete the loop.
Partner with Growth DS to build a measurement system that connects reach, eligibility, delivery, engagement, landing behavior, task completion, retained activity, and incremental value through sound experiments and holdouts.
Optimize the small and medium business lifecycle portfolio—not just individual sends—by improving inventory, relevance, personalization, prioritization, and per-user frequency.
Inform our owned channel / upsell strategy–establish a high bar for deliverability, user preferences, localization, and operational quality, and trust while influencing senior stakeholders across the company.
You might thrive in this role if you have:
10+ years of experience in lifecycle, CRM, retention, growth, product marketing, or marketing technology, ideally in a global B2B business serving self serve small businesses, enterprises, and developers.
A track record of building and scaling lifecycle tooling or platforms with Engineering for multiple teams, products, audiences, or markets.
Strong technical and product fluency across event and identity models, data pipelines, APIs, segmentation, triggering, decisioning, experimentation, and deployment systems; coding experience is not required.
Deep campaign and journey craft, with experience designing evergreen programs that move users from message to product value and durable behavior.
Strong experimentation and measurement judgment, including incrementality, holdouts, cohort quality, retention, and lifetime value—not just delivery or click metrics.
Experience creating operating models, governance, templates, and quality standards that increase organizational velocity without creating channel chaos.
Executive-level cross-functional influence and clear communication across Engineering, Product, Data Science, Analytics, PMM, Creative, Legal, Privacy, and regional teams.
A hands-on, systems-oriented leadership style: you can set a multi-year direction, write the brief, inspect the journey, diagnose failures, and make pragmatic tradeoffs in a fast-moving environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.\n\nAbout the Role\n\nWe are hiring a Lifecycle Lead to build the company-wide owned-channel capability that helps teams reach businesses with relevant, timely, and trustworthy experiences. This senior, hands-on leader will set the small and medium business lifecycle strategy, partner with Engineering to build the orchestration and deployment platform, and establish the operating model that allows teams across the company to launch and improve evergreen programs safely at scale.\n\nYou will sit at the intersection of platform, product, and campaign strategy. You will partner with Engineering, Product, Data Science, and Analytics on the underlying systems, and with Product Marketing Managers and other client teams to design journeys that help new, active, and returning businesses reach value and build durable habits.\n\nThis role is based in San Francisco, Seattle, or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Partner with B2B product to set the company-wide vision, roadmap, and operating model for lifecycle and owned-channel engagement.\n\n - Partner with Engineering, Product, Data Science, and Analytics to shape the tooling and infrastructure for identity, audiences, eligibility, consent, triggers, orchestration, decisioning, frequency, experimentation, localization, quality assurance, and observability.\n\n - Define scalable deployment workflows—including self-service and centrally supported paths, intake, templates, approvals, governance, service levels, and incident response—so teams across the company can launch safely and efficiently.\n\n - Partner with Product Marketing Managers and other client teams to translate audience, product, and business goals into evergreen journey strategies across onboarding, activation, continuation, retention, resurrection, and monetization.\n\n - Lead the design, launch, iteration, and optimization of templates and journeys across email, push, and in-product messaging, including the deep-linked landing and post-click product experiences that complete the loop.\n\n - Partner with Growth DS to build a measurement system that connects reach, eligibility, delivery, engagement, landing behavior, task completion, retained activity, and incremental value through sound experiments and holdouts.\n\n - Optimize the small and medium business lifecycle portfolio—not just individual sends—by improving inventory, relevance, personalization, prioritization, and per-user frequency.\n\n - Inform our owned channel / upsell strategy–establish a high bar for deliverability, user preferences, localization, and operational quality, and trust while influencing senior stakeholders across the company.\n\nYou might thrive in this role if you have:\n\n - 10+ years of experience in lifecycle, CRM, retention, growth, product marketing, or marketing technology, ideally in a global B2B business serving self serve small businesses, enterprises, and developers.\n\n - A track record of building and scaling lifecycle tooling or platforms with Engineering for multiple teams, products, audiences, or markets.\n\n - Strong technical and product fluency across event and identity models, data pipelines, APIs, segmentation, triggering, decisioning, experimentation, and deployment systems; coding experience is not required.\n\n - Deep campaign and journey craft, with experience designing evergreen programs that move users from message to product value and durable behavior.\n\n - Strong experimentation and measurement judgment, including incrementality, holdouts, cohort quality, retention, and lifetime value—not just delivery or click metrics.\n\n - Experience creating operating models, governance, templates, and quality standards that increase organizational velocity without creating channel chaos.\n\n - Executive-level cross-functional influence and clear communication across Engineering, Product, Data Science, Analytics, PMM, Creative, Legal, Privacy, and regional teams.\n\n - A hands-on, systems-oriented leadership style: you can set a multi-year direction, write the brief, inspect the journey, diagnose failures, and make pragmatic tradeoffs in a fast-moving environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $325K","compensationTiers":[{"id":"54162ae6-ccc6-4c32-8d00-48bf66903b70","tierSummary":"$239K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b6c6ba3c-c097-4793-afb5-44d15e4eb18a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ed1fe210-f29b-4a3f-ab87-5833be5e1196","summary":"$239K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":325000}]}},{"id":"8e301350-62fb-4251-bc34-c7036498f08c","title":"Backend Engineer, Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-20T14:34:35.325+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8e301350-62fb-4251-bc34-c7036498f08c","applyUrl":"https://jobs.ashbyhq.com/openai/8e301350-62fb-4251-bc34-c7036498f08c/application","descriptionHtml":"The Software Engineering team is responsible for designing and building the scalable, performant, and secure backend systems that power our products—from early prototypes to large-scale deployments. We collaborate closely with product, hardware, and full-stack teams to ensure our infrastructure enables fast iteration while setting a strong foundation for long-term growth.
As a Backend Engineer, you will design and build services, APIs, and infrastructure that support evolving product needs. You’ll apply a deep understanding of backend systems and maintain enough end-to-end context—from hardware to cloud—to guide technical decisions that best serve the product and team.
We’re looking for engineers who thrive in fast-paced, collaborative environments and care deeply about building robust systems that scale.
This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.
Architect, build, and maintain high-performance, secure backend systems.
Design APIs, data models, and infrastructure to support evolving product needs.
Balance near-term development velocity with long-term maintainability and scalability.
Collaborate with cross-functional teams to ensure cohesive, end-to-end solutions.
Have 7+ years of professional software engineering experience, with a focus on backend systems.
Have a proven track record of building and scaling systems from early stage to large scale.
Are proficient with Python and Go, and familiar with a range of server-side technologies.
Have a strong grasp of system design, performance optimization, and security best practices.
Can reason about full-stack tradeoffs from hardware through cloud infrastructure.
(Nice to have) Have experience with distributed systems and cloud architectures.
(Nice to have) Bring a background in instrumentation, analytics, and performance tuning.
(Nice to have) Are familiar with hardware-cloud integrations or applied AI services.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Software Engineering team is responsible for designing and building the scalable, performant, and secure backend systems that power our products—from early prototypes to large-scale deployments. We collaborate closely with product, hardware, and full-stack teams to ensure our infrastructure enables fast iteration while setting a strong foundation for long-term growth.\n\n\n\n\nABOUT THE ROLE\n\nAs a Backend Engineer, you will design and build services, APIs, and infrastructure that support evolving product needs. You’ll apply a deep understanding of backend systems and maintain enough end-to-end context—from hardware to cloud—to guide technical decisions that best serve the product and team.\n\nWe’re looking for engineers who thrive in fast-paced, collaborative environments and care deeply about building robust systems that scale.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Architect, build, and maintain high-performance, secure backend systems.\n\n - Design APIs, data models, and infrastructure to support evolving product needs.\n\n - Balance near-term development velocity with long-term maintainability and scalability.\n\n - Collaborate with cross-functional teams to ensure cohesive, end-to-end solutions.\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 7+ years of professional software engineering experience, with a focus on backend systems.\n\n - Have a proven track record of building and scaling systems from early stage to large scale.\n\n - Are proficient with Python and Go, and familiar with a range of server-side technologies.\n\n - Have a strong grasp of system design, performance optimization, and security best practices.\n\n - Can reason about full-stack tradeoffs from hardware through cloud infrastructure.\n\n - (Nice to have) Have experience with distributed systems and cloud architectures.\n\n - (Nice to have) Bring a background in instrumentation, analytics, and performance tuning.\n\n - (Nice to have) Are familiar with hardware-cloud integrations or applied AI services.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $325K","compensationTiers":[{"id":"b2e8b2ea-beb0-4523-a72e-04ac7dbcf36e","tierSummary":"$293K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"de9334f9-fd36-4c9a-ab75-90b15bfa3d1e","summary":"$293K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000},{"id":"d8460dd9-c3c3-48be-9857-9fd41d1d7f18","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"775240dd-6d36-401a-acca-128df0459610","title":"iOS Engineer, Applied Foundations","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-20T21:19:01.490+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/775240dd-6d36-401a-acca-128df0459610","applyUrl":"https://jobs.ashbyhq.com/openai/775240dd-6d36-401a-acca-128df0459610/application","descriptionHtml":"About the Team
OpenAI’s Applications Engineering organization builds and operates the products that bring our cutting-edge research to millions of users and developers worldwide. The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale.
About the Role
You will be a Senior iOS engineer on OpenAI’s Applied Foundations team, building the core mobile experiences that power how users sign up, manage their account, family features, pay for services, stay safe, and interact with OpenAI’s products with confidence. This role is about creating high-quality products as well as reusable iOS foundations that product teams across different OpenAI apps depend on to ship quickly while meeting the highest standards for security, reliability, and user trust. You’ll own complex client-side systems spanning UI, networking, local state, payment integrations and Apple platform integrations, and work closely with backend, product, and safety partners to shape the architecture that supports OpenAI’s mobile ecosystem at global scale.
In this role, you will:
Build and ship new experiences on iOS that showcase the power of AI.
Optimize app performance, reliability, and responsiveness at global scale.
Design and maintain shared iOS frameworks and primitives for account, trust, and commerce flows that are used across OpenAI’s mobile apps.
Establish robust testing frameworks and refine app architecture for long-term maintainability.
Collaborate with product, design, research, and backend teams to deliver high-impact features.
Provide technical leadership to shape the future of OpenAI’s iOS platform.
You might thrive in this role if you:
Have 4+ years of professional software engineering experience.
Have a proven track record of building high-quality iOS applications in production, especially for systems that need to be reliable and resilient at scale.
Have owned complex, business-critical mobile systems end-to-end.
Have experience making deep architectural tradeoffs on iOS.
Are fluent in Swift and familiar with the Apple development ecosystem (Xcode, UIKit, SwiftUI).
Care deeply about performance, security, and user experience.
Enjoy working cross-functionally to bring ambitious product ideas to life.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applications Engineering organization builds and operates the products that bring our cutting-edge research to millions of users and developers worldwide. The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale.\n\nAbout the Role\n\nYou will be a Senior iOS engineer on OpenAI’s Applied Foundations team, building the core mobile experiences that power how users sign up, manage their account, family features, pay for services, stay safe, and interact with OpenAI’s products with confidence. This role is about creating high-quality products as well as reusable iOS foundations that product teams across different OpenAI apps depend on to ship quickly while meeting the highest standards for security, reliability, and user trust. You’ll own complex client-side systems spanning UI, networking, local state, payment integrations and Apple platform integrations, and work closely with backend, product, and safety partners to shape the architecture that supports OpenAI’s mobile ecosystem at global scale.\n\nIn this role, you will:\n\n - Build and ship new experiences on iOS that showcase the power of AI.\n\n - Optimize app performance, reliability, and responsiveness at global scale.\n\n - Design and maintain shared iOS frameworks and primitives for account, trust, and commerce flows that are used across OpenAI’s mobile apps.\n\n - Establish robust testing frameworks and refine app architecture for long-term maintainability.\n\n - Collaborate with product, design, research, and backend teams to deliver high-impact features.\n\n - Provide technical leadership to shape the future of OpenAI’s iOS platform.\n\nYou might thrive in this role if you:\n\n - Have 4+ years of professional software engineering experience.\n\n - Have a proven track record of building high-quality iOS applications in production, especially for systems that need to be reliable and resilient at scale.\n\n - Have owned complex, business-critical mobile systems end-to-end.\n\n - Have experience making deep architectural tradeoffs on iOS.\n\n - Are fluent in Swift and familiar with the Apple development ecosystem (Xcode, UIKit, SwiftUI).\n\n - Care deeply about performance, security, and user experience.\n\n - Enjoy working cross-functionally to bring ambitious product ideas to life.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"8b59fad5-435b-4a36-b2b4-6c4cc168c3b3","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"29237482-5876-41b4-bfd9-e3542a41bdde","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"daceac10-76e9-4b69-9d7f-3e9625d738f1","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"6202038a-323b-43ce-ae10-534acba4145c","title":"Android Engineer, Applied Foundations ","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-20T21:18:26.922+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6202038a-323b-43ce-ae10-534acba4145c","applyUrl":"https://jobs.ashbyhq.com/openai/6202038a-323b-43ce-ae10-534acba4145c/application","descriptionHtml":"About the Team
OpenAI’s Applications Engineering organization builds and operates the products that bring our cutting-edge research to millions of users and developers worldwide. The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale.
About the Role
You will be a Senior Android engineer on OpenAI’s Applied Foundations team, building the core mobile experiences that power how users sign up, manage their account, family features, pay for services, stay safe, and interact with OpenAI’s products with confidence. This role is about creating high-quality products as well as reusable Android foundations that product teams across different OpenAI apps depend on to ship quickly while meeting the highest standards for security, reliability, and user trust. You’ll own complex client-side systems spanning UI, networking, local state, payment integrations and Apple platform integrations, and work closely with backend, product, and safety partners to shape the architecture that supports OpenAI’s mobile ecosystem at global scale.
You might thrive in this role if you:
Have 4+ years of professional software engineering experience.
Have a proven track record of building high-quality Android applications in production.
Are fluent in Kotlin (and/or Java) and familiar with Android development tools and architecture components.
Prioritize performance, security, and user experience in mobile development.
Enjoy working cross-functionally to bring ambitious product ideas to life.
Care deeply about performance, security, and user experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applications Engineering organization builds and operates the products that bring our cutting-edge research to millions of users and developers worldwide. The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale.\n\nAbout the Role\n\nYou will be a Senior Android engineer on OpenAI’s Applied Foundations team, building the core mobile experiences that power how users sign up, manage their account, family features, pay for services, stay safe, and interact with OpenAI’s products with confidence. This role is about creating high-quality products as well as reusable Android foundations that product teams across different OpenAI apps depend on to ship quickly while meeting the highest standards for security, reliability, and user trust. You’ll own complex client-side systems spanning UI, networking, local state, payment integrations and Apple platform integrations, and work closely with backend, product, and safety partners to shape the architecture that supports OpenAI’s mobile ecosystem at global scale.\n\nYou might thrive in this role if you:\n\n - Have 4+ years of professional software engineering experience.\n\n - Have a proven track record of building high-quality Android applications in production.\n\n - Are fluent in Kotlin (and/or Java) and familiar with Android development tools and architecture components.\n\n - Prioritize performance, security, and user experience in mobile development.\n\n - Enjoy working cross-functionally to bring ambitious product ideas to life.\n\n - Care deeply about performance, security, and user experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"603b4293-5cd7-474a-9003-6db351737123","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a1026117-d1e4-46d2-9cac-804e0b38f513","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4451dfe1-628e-42ff-9775-bc8159029330","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"673ca4f5-b5dc-448f-be3c-4f888a6d13ed","title":"Account Director, Digital Native Large Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-03T00:35:32.935+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/673ca4f5-b5dc-448f-be3c-4f888a6d13ed","applyUrl":"https://jobs.ashbyhq.com/openai/673ca4f5-b5dc-448f-be3c-4f888a6d13ed/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role can be based in our San Francisco or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage ~five key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise customers’ journeys from ideation to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
14+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$1M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role can be based in our San Francisco or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. \n\n\n\nIn this role, you'll:\n\n - Manage ~five key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise customers’ journeys from ideation to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\n\n\nWe're seeking someone with experience including:\n\n - 14+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$1M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$176K – $350K • Offers Equity • Offers Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$176K - $350K","compensationTiers":[{"id":"f8fe3e5c-a35b-43b3-8fce-885daf09f585","tierSummary":"$200K • Offers Equity • $200K Commission","title":"San Francisco, New York, Seattle","additionalInformation":null,"components":[{"id":"9c3d45ef-925d-4b29-9ba3-18e61dece010","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"05bb163c-005f-4251-86a2-82990eb22a45","summary":"$200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000},{"id":"f9c9edb3-9d39-413a-9e13-f2c29d921292","summary":"$200K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000}]},{"id":"626cc401-6835-47eb-91c5-12b6d15c3425","tierSummary":"The base pay offered may vary depending on multiple individualized factors, including market location. $176K – $350K • Offers Equity • Offers Commission","title":"Remote - US","additionalInformation":null,"components":[{"id":"70052173-b529-43bf-ae81-7b383584df99","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f930974e-9317-4abb-b00a-50448806d80c","summary":"The base pay offered may vary depending on multiple individualized factors, including market location. $176K – $350K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":350000},{"id":"0cc48c18-eb00-4f93-8e59-1f717a381b1c","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":176000,"maxValue":350000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"Commission","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"5e4ed6d1-2417-4bf5-bae0-905931c488e3","title":"Software Engineer, Platform Systems","department":"Scaling","team":"Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-23T20:40:53.338+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5e4ed6d1-2417-4bf5-bae0-905931c488e3","applyUrl":"https://jobs.ashbyhq.com/openai/5e4ed6d1-2417-4bf5-bae0-905931c488e3/application","descriptionHtml":"The Platform Systems team at OpenAI operates at the intersection of cutting-edge AI and large-scale distributed systems. We build the engineering and research infrastructure required to train OpenAI’s flagship models on some of the world’s largest, custom-built supercomputers.
Our team develops core model training software and works deep in the stack - spanning collective communication, compute efficiency, parallelism strategies, fault tolerance, failure detection, and observability. The systems we build are foundational to OpenAI’s research velocity, enabling reliable, efficient training at frontier scale.
We collaborate closely with researchers across the organization, continuously incorporating learnings from across OpenAI into the evolution of our training platform.
As a Software Engineer, Platform Systems, you will design and build distributed systems that provide visibility into large-scale training workloads and help operate them reliably at scale.
You’ll work on failure detection, tracing, and observability systems that identify slow or faulty nodes, surface performance bottlenecks, and help engineers understand and optimize massive distributed training jobs. This infrastructure is critical to operating OpenAI’s training stack and is actively evolving to support new use cases and increasingly complex workloads.
This role sits at the core of our training infrastructure, blending systems engineering, performance analysis, and large-scale debugging.
Design and build distributed failure detection, tracing, and profiling systems for large-scale AI training jobs
Develop tooling to identify slow, faulty, or misbehaving nodes and provide actionable visibility into system behavior
Improve observability, reliability, and performance across OpenAI’s training platform
Debug and resolve issues in complex, high-throughput distributed systems
Collaborate with systems, infrastructure, and research teams to evolve platform capabilities
Extend and adapt failure detection systems or tracing systems to support new training paradigms and workloads
Care deeply about performance, stability, and observability in distributed systems
Enjoy finding and fixing issues in large-scale systems and automating operational workflows
Have experience writing low-level software where system details matter
Understand hardware, operating systems, networking, concurrency, and distributed systems
Have a background in high-performance computing or low-level systems engineering
Are excited to work on critical infrastructure that powers frontier AI research
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Platform Systems team at OpenAI operates at the intersection of cutting-edge AI and large-scale distributed systems. We build the engineering and research infrastructure required to train OpenAI’s flagship models on some of the world’s largest, custom-built supercomputers.\n\nOur team develops core model training software and works deep in the stack - spanning collective communication, compute efficiency, parallelism strategies, fault tolerance, failure detection, and observability. The systems we build are foundational to OpenAI’s research velocity, enabling reliable, efficient training at frontier scale.\n\nWe collaborate closely with researchers across the organization, continuously incorporating learnings from across OpenAI into the evolution of our training platform.\n\n\n\n\nABOUT THE ROLE\n\nAs a Software Engineer, Platform Systems, you will design and build distributed systems that provide visibility into large-scale training workloads and help operate them reliably at scale.\n\nYou’ll work on failure detection, tracing, and observability systems that identify slow or faulty nodes, surface performance bottlenecks, and help engineers understand and optimize massive distributed training jobs. This infrastructure is critical to operating OpenAI’s training stack and is actively evolving to support new use cases and increasingly complex workloads.\n\nThis role sits at the core of our training infrastructure, blending systems engineering, performance analysis, and large-scale debugging.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Design and build distributed failure detection, tracing, and profiling systems for large-scale AI training jobs\n\n - Develop tooling to identify slow, faulty, or misbehaving nodes and provide actionable visibility into system behavior\n\n - Improve observability, reliability, and performance across OpenAI’s training platform\n\n - Debug and resolve issues in complex, high-throughput distributed systems\n\n - Collaborate with systems, infrastructure, and research teams to evolve platform capabilities\n\n - Extend and adapt failure detection systems or tracing systems to support new training paradigms and workloads\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Care deeply about performance, stability, and observability in distributed systems\n\n - Enjoy finding and fixing issues in large-scale systems and automating operational workflows\n\n - Have experience writing low-level software where system details matter\n\n - Understand hardware, operating systems, networking, concurrency, and distributed systems\n\n - Have a background in high-performance computing or low-level systems engineering\n\n - Are excited to work on critical infrastructure that powers frontier AI research\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"0698e378-0f1e-49b9-a4c3-c13fbe9a4840","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0b819e05-eb54-4992-b3a4-6c697e4e2aee","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8fc67c3d-810e-4fee-9209-5826250d240c","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"80f9f564-d789-47bc-91c3-3babf5a1a33d","title":"Machine Learning Engineer, Monetization AI/ML","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T19:33:24.536+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/80f9f564-d789-47bc-91c3-3babf5a1a33d","applyUrl":"https://jobs.ashbyhq.com/openai/80f9f564-d789-47bc-91c3-3babf5a1a33d/application","descriptionHtml":"The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.
Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses.
This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale.
As a Research Engineer in OpenAI's Monetization Group, you will have the opportunity to work with some of the brightest minds in AI. You'll contribute to deploying state-of-the-art models in production environments, helping turn research breakthroughs into tangible solutions. If you're excited about making AI technology accessible and impactful, this role is your chance to make a significant mark.
In this role, you will:
Innovate and Deploy: Design and deploy advanced machine learning models that solve real-world problems. Bring OpenAI's research from concept to implementation, creating AI-driven applications with a direct impact.
Collaborate with the Best: Work closely with researchers, software engineers, and product managers to understand complex business challenges and deliver AI-powered solutions. Be part of a dynamic team where ideas flow freely and creativity thrives.
Optimize and Scale: Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready. Contribute to projects that require cutting-edge technology and innovative approaches.
Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices.
Make a Difference: Monitor and maintain deployed models to ensure they continue delivering value. Your work will directly influence how AI benefits individuals, businesses, and society at large.
You might thrive in this role if you:
Master's/ PhD degree in Computer Science, Machine Learning, Data Science, or a related field.
Demonstrated experience in deep learning and transformers models
Proficiency in frameworks like PyTorch or Tensorflow
Strong foundation in data structures, algorithms, and software engineering principles.
Experience with search relevance, ads ranking or LLMs is a plus.
Are familiar with methods of training and fine-tuning large language models, such as distillation, supervised fine-tuning, and policy optimization
Excellent problem-solving and analytical skills, with a proactive approach to challenges.
Ability to work collaboratively with cross-functional teams.
Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines
Enjoy owning the problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.\n\nMonetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses.\n\nThis team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale.\n\n\n\n\nABOUT THE ROLE\n\nAs a Research Engineer in OpenAI's Monetization Group, you will have the opportunity to work with some of the brightest minds in AI. You'll contribute to deploying state-of-the-art models in production environments, helping turn research breakthroughs into tangible solutions. If you're excited about making AI technology accessible and impactful, this role is your chance to make a significant mark.\n\nIn this role, you will:\n\n - Innovate and Deploy: Design and deploy advanced machine learning models that solve real-world problems. Bring OpenAI's research from concept to implementation, creating AI-driven applications with a direct impact.\n\n - Collaborate with the Best: Work closely with researchers, software engineers, and product managers to understand complex business challenges and deliver AI-powered solutions. Be part of a dynamic team where ideas flow freely and creativity thrives.\n\n - Optimize and Scale: Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready. Contribute to projects that require cutting-edge technology and innovative approaches.\n\n - Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices.\n\n - Make a Difference: Monitor and maintain deployed models to ensure they continue delivering value. Your work will directly influence how AI benefits individuals, businesses, and society at large.\n\nYou might thrive in this role if you:\n\n - Master's/ PhD degree in Computer Science, Machine Learning, Data Science, or a related field. \n\n - Demonstrated experience in deep learning and transformers models\n\n - Proficiency in frameworks like PyTorch or Tensorflow\n\n - Strong foundation in data structures, algorithms, and software engineering principles.\n\n - Experience with search relevance, ads ranking or LLMs is a plus.\n\n - Are familiar with methods of training and fine-tuning large language models, such as distillation, supervised fine-tuning, and policy optimization\n\n - Excellent problem-solving and analytical skills, with a proactive approach to challenges.\n\n - Ability to work collaboratively with cross-functional teams.\n\n - Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines\n\n - Enjoy owning the problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$381K – $555K • Offers Equity","scrapeableCompensationSalarySummary":"$381K - $555K","compensationTiers":[{"id":"3983809e-4c27-4516-b5c9-c4dac81a0aa8","tierSummary":"$381K – $555K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7692497d-13e3-40fd-9c92-fd2f4c58c8e8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8eb86781-6f28-466b-8ffe-a7c9c23cb181","summary":"$381K – $555K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":381000,"maxValue":555000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":381000,"maxValue":555000}]}},{"id":"4349f80b-3518-4e4d-b9eb-3e5e9b490cc7","title":"Software Engineer, Platform Systems","department":"Scaling","team":"Systems","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-01-23T20:41:02.986+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4349f80b-3518-4e4d-b9eb-3e5e9b490cc7","applyUrl":"https://jobs.ashbyhq.com/openai/4349f80b-3518-4e4d-b9eb-3e5e9b490cc7/application","descriptionHtml":"The Platform Systems team at OpenAI operates at the intersection of cutting-edge AI and large-scale distributed systems. We build the engineering and research infrastructure required to train OpenAI’s flagship models on some of the world’s largest, custom-built supercomputers.
Our team develops core model training software and works deep in the stack - spanning collective communication, compute efficiency, parallelism strategies, fault tolerance, failure detection, and observability. The systems we build are foundational to OpenAI’s research velocity, enabling reliable, efficient training at frontier scale.
We collaborate closely with researchers across the organization, continuously incorporating learnings from across OpenAI into the evolution of our training platform.
As a Software Engineer, Platform Systems, you will design and build distributed systems that provide visibility into large-scale training workloads and help operate them reliably at scale.
You’ll work on failure detection, tracing, and observability systems that identify slow or faulty nodes, surface performance bottlenecks, and help engineers understand and optimize massive distributed training jobs. This infrastructure is critical to operating OpenAI’s training stack and is actively evolving to support new use cases and increasingly complex workloads.
This role sits at the core of our training infrastructure, blending systems engineering, performance analysis, and large-scale debugging.
Design and build distributed failure detection, tracing, and profiling systems for large-scale AI training jobs
Develop tooling to identify slow, faulty, or misbehaving nodes and provide actionable visibility into system behavior
Improve observability, reliability, and performance across OpenAI’s training platform
Debug and resolve issues in complex, high-throughput distributed systems
Collaborate with systems, infrastructure, and research teams to evolve platform capabilities
Extend and adapt failure detection systems or tracing systems to support new training paradigms and workloads
Care deeply about performance, stability, and observability in distributed systems
Enjoy finding and fixing issues in large-scale systems and automating operational workflows
Have experience writing low-level software where system details matter
Understand hardware, operating systems, networking, concurrency, and distributed systems
Have a background in high-performance computing or low-level systems engineering
Are excited to work on critical infrastructure that powers frontier AI research
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Platform Systems team at OpenAI operates at the intersection of cutting-edge AI and large-scale distributed systems. We build the engineering and research infrastructure required to train OpenAI’s flagship models on some of the world’s largest, custom-built supercomputers.\n\nOur team develops core model training software and works deep in the stack - spanning collective communication, compute efficiency, parallelism strategies, fault tolerance, failure detection, and observability. The systems we build are foundational to OpenAI’s research velocity, enabling reliable, efficient training at frontier scale.\n\nWe collaborate closely with researchers across the organization, continuously incorporating learnings from across OpenAI into the evolution of our training platform.\n\n\n\n\nABOUT THE ROLE\n\nAs a Software Engineer, Platform Systems, you will design and build distributed systems that provide visibility into large-scale training workloads and help operate them reliably at scale.\n\nYou’ll work on failure detection, tracing, and observability systems that identify slow or faulty nodes, surface performance bottlenecks, and help engineers understand and optimize massive distributed training jobs. This infrastructure is critical to operating OpenAI’s training stack and is actively evolving to support new use cases and increasingly complex workloads.\n\nThis role sits at the core of our training infrastructure, blending systems engineering, performance analysis, and large-scale debugging.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Design and build distributed failure detection, tracing, and profiling systems for large-scale AI training jobs\n\n - Develop tooling to identify slow, faulty, or misbehaving nodes and provide actionable visibility into system behavior\n\n - Improve observability, reliability, and performance across OpenAI’s training platform\n\n - Debug and resolve issues in complex, high-throughput distributed systems\n\n - Collaborate with systems, infrastructure, and research teams to evolve platform capabilities\n\n - Extend and adapt failure detection systems or tracing systems to support new training paradigms and workloads\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Care deeply about performance, stability, and observability in distributed systems\n\n - Enjoy finding and fixing issues in large-scale systems and automating operational workflows\n\n - Have experience writing low-level software where system details matter\n\n - Understand hardware, operating systems, networking, concurrency, and distributed systems\n\n - Have a background in high-performance computing or low-level systems engineering\n\n - Are excited to work on critical infrastructure that powers frontier AI research\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fbb68247-eb54-4ad1-94b4-26e0dc24fd23","title":"Account Director, Digital Native Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-03T00:24:06.409+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fbb68247-eb54-4ad1-94b4-26e0dc24fd23","applyUrl":"https://jobs.ashbyhq.com/openai/fbb68247-eb54-4ad1-94b4-26e0dc24fd23/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a revenue target
Manage revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
8+ years selling and renewing platform-as-a-service and/or software-as-a-service
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. \n\n\nIn this role, you'll:\n\n - Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan\n\n - Support your customer accounts from initial engagement to successful deployment, expansion, and through to renewal\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a revenue target\n\n - Manage revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n \n\nWe're seeking someone with experience including:\n\n - 8+ years selling and renewing platform-as-a-service and/or software-as-a-service\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$200K – $261K • Offers Equity • Offers Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$200K - $261K","compensationTiers":[{"id":"a6996ec8-2e91-4a48-9e03-23ae28b92cfd","tierSummary":"$200K • Offers Equity • $200K Commission","title":"San Francisco, New York, Seattle","additionalInformation":null,"components":[{"id":"b7fd5136-9fe3-4486-91b3-0a9cefe812e6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4e1b67a0-4f78-4856-b4cc-586d9ffdf736","summary":"$200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000},{"id":"6b75a98c-1a84-4675-aba3-6e47c2099b97","summary":"$200K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000}]},{"id":"f422a3cb-9702-49e7-8ecc-cb0c312efe17","tierSummary":"The base pay offered may vary depending on multiple individualized factors, including market location. $234.9K – $261K • Offers Equity • Offers Commission","title":"Remote - US","additionalInformation":null,"components":[{"id":"3f2d6358-7737-4987-88a2-fc7a7a13786a","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"440f1104-9328-4a62-a07f-750cc6240db8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d0c9ce4a-22be-4ebd-a28b-959b509c307d","summary":"The base pay offered may vary depending on multiple individualized factors, including market location. $234.9K – $261K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234900,"maxValue":261000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":200000,"maxValue":261000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"Commission","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"e665817a-bf86-4208-8cf3-c1754c28b401","title":"Applied AI Architect","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-22T17:22:28.915+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e665817a-bf86-4208-8cf3-c1754c28b401","applyUrl":"https://jobs.ashbyhq.com/openai/e665817a-bf86-4208-8cf3-c1754c28b401/application","descriptionHtml":"About the Team
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n \n\nAbout the Role\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n \n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n \n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$156.6K – $276K • Offers Equity • Offers Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$156.6K - $276K","compensationTiers":[{"id":"c546b614-cca5-42c1-b464-53b5d7574cb1","tierSummary":"$174K – $276K • Offers Equity • Offers Commission","title":"San Francisco & New York","additionalInformation":null,"components":[{"id":"4c474b4b-57a4-430e-8496-66fb94e2352d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4fc4ff05-3152-48a2-8797-9a45776176f1","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ff3601a0-1d06-4a90-8526-7284961becc7","summary":"$174K – $276K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":174000,"maxValue":276000}]},{"id":"e3897848-4896-40b0-a7b2-3abe2365df0a","tierSummary":"$156.6K – $220.5K • Offers Equity • Offers Commission","title":"Remote","additionalInformation":null,"components":[{"id":"a4fdb43e-3663-4b08-af75-2ae592c3465e","summary":"$156.6K – $220.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":156600,"maxValue":220500},{"id":"5403defa-4b0e-4f66-99e5-d904c04eb689","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a15ebac0-5309-4261-9f44-b3ff11b5017d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"compensationType":"Commission","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":156600,"maxValue":276000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"}]}},{"id":"07fb9365-8e80-48fe-86df-08d60dd46f43","title":"Account Director, Digital Native New Business","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-03T00:35:47.793+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/07fb9365-8e80-48fe-86df-08d60dd46f43","applyUrl":"https://jobs.ashbyhq.com/openai/07fb9365-8e80-48fe-86df-08d60dd46f43/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Build and manage a pipeline of new business opportunities
Lead our enterprise prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Analyze opportunity metrics to create reports and provide insights to internal stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
8+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$1M per year for more than 3 years
Managing and executing complex sales cycles with enterprise customers
Closing deals with fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role can be based in our San Francisco, New York, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. \n\n\nIn this role, you'll:\n\n - Build and manage a pipeline of new business opportunities\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Analyze opportunity metrics to create reports and provide insights to internal stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\n\n\nWe're seeking someone with experience including:\n\n - 8+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$1M per year for more than 3 years\n\n - Managing and executing complex sales cycles with enterprise customers\n\n - Closing deals with fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$189K – $220.5K • Offers Equity • $189K – $220.5K Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$189K - $220.5K","compensationTiers":[{"id":"02788262-8478-4015-9aab-2c3d3f985f92","tierSummary":"$200K • Offers Equity • $200K Commission","title":"San Francisco, New York, Seattle","additionalInformation":null,"components":[{"id":"88a6e203-e4a0-4875-bdfc-13a956be7966","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1cd974c8-d2bb-4d84-9bdf-d8184e85d284","summary":"$200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000},{"id":"f17d6ea4-1270-4f13-807e-732aa9ec8df3","summary":"$200K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000}]},{"id":"59a4646b-5a3b-4baa-8515-da8b28bfbc82","tierSummary":"The base pay offered may vary depending on multiple individualized factors, including market location. $189K – $220.5K • Offers Equity • $189K – $220.5K Commission","title":"Remote - US","additionalInformation":null,"components":[{"id":"6413101e-5d06-4be1-89c9-44615c141808","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d46ff51c-be36-4ede-8268-85e37bd6aaad","summary":"$189K – $220.5K Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":220500},{"id":"885db1e4-e6b8-46eb-9cea-de5d5edf7211","summary":"The base pay offered may vary depending on multiple individualized factors, including market location. $189K – $220.5K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":220500}]}],"summaryComponents":[{"compensationType":"EquityCashValue","minValue":null,"maxValue":null,"interval":"1 YEAR"},{"minValue":189000,"maxValue":220500,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"minValue":189000,"maxValue":220500,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Commission"}]}},{"id":"65913e57-80e0-4a1a-bbc3-265ae8a1a41b","title":"Research Program Manager – Adversarial Model Research","department":"Research","team":"Human Data","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-01-26T19:46:58.485+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/65913e57-80e0-4a1a-bbc3-265ae8a1a41b","applyUrl":"https://jobs.ashbyhq.com/openai/65913e57-80e0-4a1a-bbc3-265ae8a1a41b/application","descriptionHtml":"The Human Data team at OpenAI is responsible for identifying and mitigating risks in advanced AI systems by designing evaluations, surfacing vulnerabilities, and collaborating closely with researchers to strengthen model reliability and public trust.
As a Research Program Manager, you will lead initiatives that test the safety and robustness of OpenAI’s models through creative experimentation and structured evaluation. You’ll coordinate efforts across research and engineering teams to transform ambiguous risks into concrete research programs and influence future model development and deployment.
We’re looking for people who are technically savvy, comfortable with ambiguity, and excited about shaping the future of safe AI.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Lead programs that explore unexpected model behaviors and identify failure modes.
Translate vague or emergent risk signals into clear priorities and actionable research plans.
Design and run creative evaluations, experiments, and red-teaming campaigns.
Collaborate with research, product, and deployment teams to integrate findings into model training and deployment cycles.
Develop repeatable systems for tracking model performance and understanding emerging behavior patterns.
Have strong experience in technical program management, with excellent organizational and communication skills.
Are familiar with large language models, prompt engineering, or model evaluation techniques.
Are comfortable managing fast-paced, high-uncertainty projects and shaping them from the ground up.
Are creative and resourceful in devising new methods for testing model behavior and performance.
Can effectively coordinate across technical and non-technical stakeholders to drive alignment and execution.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Human Data team at OpenAI is responsible for identifying and mitigating risks in advanced AI systems by designing evaluations, surfacing vulnerabilities, and collaborating closely with researchers to strengthen model reliability and public trust.\n\n\nABOUT THE ROLE\n\nAs a Research Program Manager, you will lead initiatives that test the safety and robustness of OpenAI’s models through creative experimentation and structured evaluation. You’ll coordinate efforts across research and engineering teams to transform ambiguous risks into concrete research programs and influence future model development and deployment.\n\nWe’re looking for people who are technically savvy, comfortable with ambiguity, and excited about shaping the future of safe AI.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead programs that explore unexpected model behaviors and identify failure modes.\n\n - Translate vague or emergent risk signals into clear priorities and actionable research plans.\n\n - Design and run creative evaluations, experiments, and red-teaming campaigns.\n\n - Collaborate with research, product, and deployment teams to integrate findings into model training and deployment cycles.\n\n - Develop repeatable systems for tracking model performance and understanding emerging behavior patterns.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong experience in technical program management, with excellent organizational and communication skills.\n\n - Are familiar with large language models, prompt engineering, or model evaluation techniques.\n\n - Are comfortable managing fast-paced, high-uncertainty projects and shaping them from the ground up.\n\n - Are creative and resourceful in devising new methods for testing model behavior and performance.\n\n - Can effectively coordinate across technical and non-technical stakeholders to drive alignment and execution.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $328K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $328K","compensationTiers":[{"id":"951a00c8-40fa-4d20-a411-ea6839161aa6","tierSummary":"$239K – $328K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5517916f-57cd-4c90-86bb-2cc035939b9e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4f75d712-49c2-4f32-9c21-808eab880985","summary":"$239K – $328K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}},{"id":"5d66a54f-ad89-4155-ac37-9dcd7d52db34","title":"AI Deployment Manager","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-11-04T14:46:41.451+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5d66a54f-ad89-4155-ac37-9dcd7d52db34","applyUrl":"https://jobs.ashbyhq.com/openai/5d66a54f-ad89-4155-ac37-9dcd7d52db34/application","descriptionHtml":"The AI Deployment team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.
Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.
By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.
The AI Deployment Manager is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.
This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.
Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.
This role is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.
Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.
Partner closely with Sales, Solution Architects, and Delivery Leads to drive adoption across our core product suite.
Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.
Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.
Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.
Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.
Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.
Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base.
Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.
Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.
Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.
Are personally committed to fostering the safe and responsible evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Deployment team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.\n\nOur mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.\n\nBy helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.\n\n\n\n\nABOUT THE ROLE\n\nThe AI Deployment Manager is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.\n\nThis role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.\n\nSuccess in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.\n\nThis role is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\n - Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.\n\n - Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.\n\n - Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.\n\n - Partner closely with Sales, Solution Architects, and Delivery Leads to drive adoption across our core product suite.\n\n - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.\n\n - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.\n\n - Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.\n\n - Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.\n\n - Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.\n\n - Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base.\n\n - Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.\n\n - Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.\n\n - Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.\n\n - Are personally committed to fostering the safe and responsible evolution of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$162K – $230K • Offers Equity","scrapeableCompensationSalarySummary":"$162K - $230K","compensationTiers":[{"id":"3e50a644-d9dd-4a8c-a6c0-ed407242eea3","tierSummary":"$162K – $230K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"31869808-9dd1-432c-a71b-a7f3ee74f3c7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ab8635bd-16de-4264-93f7-d51705fcb242","summary":"$162K – $230K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":230000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":230000}]}},{"id":"ebc65e7d-d86a-4066-aa82-3a7758d97bb6","title":"Engineering Manager, Core Services ","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-31T21:58:46.219+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ebc65e7d-d86a-4066-aa82-3a7758d97bb6","applyUrl":"https://jobs.ashbyhq.com/openai/ebc65e7d-d86a-4066-aa82-3a7758d97bb6/application","descriptionHtml":"About the Team
The Core Services organization builds and runs the mission-critical online services that product teams rely on in production. We own foundational distributed systems and platform capabilities that enable reliable execution, high-performance services, and large-scale file/data needs across our products. This team is distinct from developer infrastructure and data infrastructure—our focus is production service foundations and core runtime services.
About the Role
We’re hiring an Engineering Manager, Core Services to help lead teams responsible for highly reliable, high-scale distributed systems that sit on the critical path for OpenAI products. Your team will own foundational production systems that OpenAI’s product engineering teams build on. You’ll collaborate closely with product and infrastructure partners to ship reliable services quickly, and help scale systems and teams as OpenAI grows. You’ll partner closely with senior engineering leaders to scale the org, mature operations, and drive major platform initiatives. This role requires strong technical ability.
You’ll be responsible for:
Managing and growing a high-performing team of infrastructure engineers.
Leading teams building and operating large, critical production platforms, including cluster reliability, scaling, and rollout safety.
Building and operating mission-critical distributed systems with strong operational rigor (SLOs, incident response, capacity planning, reliability).
Setting technical direction for platform foundations such as workflow/orchestration capabilities, large-scale file/blob/storage services, and core service foundations.
Partnering with a broad set of stakeholders, including product engineering, adjacent infrastructure teams, and (where relevant) finance/cost partners.
Coaching, mentoring, and developing engineers and emerging leaders.
You might thrive in this role if you:
Have significant experience leading teams that run mission-critical infrastructure in production.
Have experience operating mission-critical services or core distributed systems building blocks.
Have built platform-like systems (e.g., orchestration/workflow execution, service platforms) and/or large-scale storage/blob/file infrastructure.
Have experience building systems spanning multiple cloud environments.
Take pride in building scalable, reliable systems and improving operational health.
Own problems end-to-end and can move fast in environments with ambiguity and competing priorities.
Workplace & Location
This role is based in our San Francisco HQ. We offer relocation assistance for new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Core Services organization builds and runs the mission-critical online services that product teams rely on in production. We own foundational distributed systems and platform capabilities that enable reliable execution, high-performance services, and large-scale file/data needs across our products. This team is distinct from developer infrastructure and data infrastructure—our focus is production service foundations and core runtime services.\n\n\nAbout the Role\n\nWe’re hiring an Engineering Manager, Core Services to help lead teams responsible for highly reliable, high-scale distributed systems that sit on the critical path for OpenAI products. Your team will own foundational production systems that OpenAI’s product engineering teams build on. You’ll collaborate closely with product and infrastructure partners to ship reliable services quickly, and help scale systems and teams as OpenAI grows. You’ll partner closely with senior engineering leaders to scale the org, mature operations, and drive major platform initiatives. This role requires strong technical ability.\n\n\nYou’ll be responsible for:\n\n - Managing and growing a high-performing team of infrastructure engineers.\n\n - Leading teams building and operating large, critical production platforms, including cluster reliability, scaling, and rollout safety.\n\n - Building and operating mission-critical distributed systems with strong operational rigor (SLOs, incident response, capacity planning, reliability).\n\n - Setting technical direction for platform foundations such as workflow/orchestration capabilities, large-scale file/blob/storage services, and core service foundations.\n\n - Partnering with a broad set of stakeholders, including product engineering, adjacent infrastructure teams, and (where relevant) finance/cost partners.\n\n - Coaching, mentoring, and developing engineers and emerging leaders.\n \n\nYou might thrive in this role if you:\n\n - Have significant experience leading teams that run mission-critical infrastructure in production.\n\n - Have experience operating mission-critical services or core distributed systems building blocks.\n\n - Have built platform-like systems (e.g., orchestration/workflow execution, service platforms) and/or large-scale storage/blob/file infrastructure.\n\n - Have experience building systems spanning multiple cloud environments.\n\n - Take pride in building scalable, reliable systems and improving operational health.\n\n - Own problems end-to-end and can move fast in environments with ambiguity and competing priorities.\n\nWorkplace & Location\n\n - This role is based in our San Francisco HQ. We offer relocation assistance for new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $385K","compensationTiers":[{"id":"67fff0ab-e102-495e-8b15-d8bf4284484f","tierSummary":"$293K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"14b42692-0611-4ed4-92d9-dae17becf564","summary":"$293K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000},{"id":"52a91c9b-b9e3-4076-bd1b-67259d3e3606","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"56fceb8e-589b-410e-8b21-24f9945ccb9d","title":"Applied AI Architect, Digital Natives (Strategics) ","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-04T20:35:29.968+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/56fceb8e-589b-410e-8b21-24f9945ccb9d","applyUrl":"https://jobs.ashbyhq.com/openai/56fceb8e-589b-410e-8b21-24f9945ccb9d/application","descriptionHtml":"About the Team
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n \n\nAbout the Role\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n \n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n \n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$218K – $278K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$218K - $278K","compensationTiers":[{"id":"87cccba0-828b-4164-917a-dcec658b3cbe","tierSummary":"$218K – $278K • Offers Equity • Offers Commission","title":"Zone A","additionalInformation":null,"components":[{"id":"44ee1078-8a44-492f-ac7c-830d1246e1c4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4d633547-0dc7-4cb4-8955-687311ed6e6f","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"960757ca-fdc1-4b3d-a150-ae3995cfc0c7","summary":"$218K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":218000,"maxValue":278000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":218000,"maxValue":278000}]}},{"id":"3a64da1c-bf29-4e52-baa3-a8f35f16ff74","title":"Applied AI Architect, Digital Natives","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-04T20:36:16.621+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3a64da1c-bf29-4e52-baa3-a8f35f16ff74","applyUrl":"https://jobs.ashbyhq.com/openai/3a64da1c-bf29-4e52-baa3-a8f35f16ff74/application","descriptionHtml":"The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
As an AI Architect, you will be the senior technical owner for a named portfolio of Digital Native customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply Digital Native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful experience with digital-native businesses or strong fluency with the needs of technology companies.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n\n\n\nABOUT THE ROLE\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of Digital Native customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\n\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply Digital Native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful experience with digital-native businesses or strong fluency with the needs of technology companies.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$221K – $278K • Offers Equity","scrapeableCompensationSalarySummary":"$221K - $278K","compensationTiers":[{"id":"b56a33e6-7a7b-4438-ad75-adb6612549c0","tierSummary":"$221K – $278K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"f837200c-ef12-4be8-b5ad-155070184aad","summary":"$221K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":278000},{"id":"254a7398-ed0a-488a-ad47-ff3de9f0a00d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":278000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1953efa7-5c1f-4878-b4cb-926cd35aafdb","title":"Applied AI Architect, Enterprise","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-04T20:36:26.594+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1953efa7-5c1f-4878-b4cb-926cd35aafdb","applyUrl":"https://jobs.ashbyhq.com/openai/1953efa7-5c1f-4878-b4cb-926cd35aafdb/application","descriptionHtml":"About the Team
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n \n\nAbout the Role\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n \n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n \n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$221K – $276K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$221K - $276K","compensationTiers":[{"id":"32baa439-3bf5-4f9d-aec8-9ffad732fe52","tierSummary":"$221K – $276K • Offers Equity • Offers Commission","title":"Zone A","additionalInformation":null,"components":[{"id":"b4d2ffc0-3483-4d44-b136-d6b3cf9064a6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c15a1729-4218-4362-9b71-ecd171273485","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ec84569b-692f-4377-8174-f8f3773b1bf0","summary":"$221K – $276K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":276000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":276000}]}},{"id":"4167047e-33c2-4be4-b693-71c6c039bc56","title":"Applied AI Architect, Retail","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-17T15:32:18.866+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4167047e-33c2-4be4-b693-71c6c039bc56","applyUrl":"https://jobs.ashbyhq.com/openai/4167047e-33c2-4be4-b693-71c6c039bc56/application","descriptionHtml":"The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with retail and consumer businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
As an AI Architect, you will be the senior technical owner for a named portfolio of Retail customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply Retail expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful Retail expertise or strong fluency with the needs of retail and consumer businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with retail and consumer businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n\n\n\nABOUT THE ROLE\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of Retail customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\n\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply Retail expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful Retail expertise or strong fluency with the needs of retail and consumer businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$217K – $276K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$217K - $276K","compensationTiers":[{"id":"aedb7298-5477-49d5-9e8b-35a8b04ce47b","tierSummary":"$217K – $276K • Offers Equity • Offers Commission","title":"Zone A","additionalInformation":null,"components":[{"id":"fe19875b-9a3e-413a-9813-2ef26101006d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"73a02e1f-83e8-4c01-90c5-f2756eb4b1af","summary":"$217K – $276K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":217000,"maxValue":276000},{"id":"3f864881-7cdc-490c-8da7-a1098d27f290","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":217000,"maxValue":276000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1baad891-43b8-4e2a-9e6c-f68741e718a4","title":"Applied AI Architect, Healthcare & Life Sciences","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-16T18:05:34.957+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1baad891-43b8-4e2a-9e6c-f68741e718a4","applyUrl":"https://jobs.ashbyhq.com/openai/1baad891-43b8-4e2a-9e6c-f68741e718a4/application","descriptionHtml":"The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with Healthcare & Life Sciences organizations to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
As an AI Architect, you will be the senior technical owner for a named portfolio of Healthcare & Life Sciences customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply Healthcare & Life Sciences expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful Healthcare & Life Sciences expertise or strong fluency with the needs of Healthcare & Life Sciences organizations.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with Healthcare & Life Sciences organizations to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n\n\n\nABOUT THE ROLE\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of Healthcare & Life Sciences customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\n\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply Healthcare & Life Sciences expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful Healthcare & Life Sciences expertise or strong fluency with the needs of Healthcare & Life Sciences organizations.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$221K – $278K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$221K - $278K","compensationTiers":[{"id":"f11ab8bb-a418-4cd5-b21d-7e683619320a","tierSummary":"$221K – $278K • Offers Equity • Offers Commission","title":"Zone A","additionalInformation":null,"components":[{"id":"487608ad-fb30-4079-9af4-cef1ee810ddd","summary":"$221K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":278000},{"id":"e50c94b9-e7d5-4fcb-9634-d5c7d7b4def5","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"93a41dfb-46f1-45f4-805d-e51e088c6d41","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":278000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5a1a0c32-0b82-482a-8149-e6b096c3e732","title":"Android Engineer, ChatGPT Library Team","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-09T18:00:25.985+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5a1a0c32-0b82-482a-8149-e6b096c3e732","applyUrl":"https://jobs.ashbyhq.com/openai/5a1a0c32-0b82-482a-8149-e6b096c3e732/application","descriptionHtml":"The ChatGPT Library team is building the place where people can save, organize, rediscover, and build on the content they create with ChatGPT. Our goal is to make ChatGPT more useful over time by helping users seamlessly return to important files, images, conversations, and other content across their devices.
The team works at the intersection of product engineering, design, and AI research to create intuitive, personalized experiences that make users’ content easy to find and act on. On Android, we are focused on delivering fast, reliable, and deeply native experiences that put a user’s evolving body of work at their fingertips.
We are looking for a senior Android engineer to help build the future of ChatGPT Library on mobile. You will own high-impact product experiences across the Android stack, shaping how millions of people save, organize, discover, and interact with their content in ChatGPT.
Build and ship new Android experiences that help users easily access, organize, and build on the content they create with ChatGPT.
Own features end to end—from early product exploration and technical design through implementation, experimentation, launch, and iteration.
Develop scalable, maintainable foundations that allow Libraries experiences to evolve quickly as new AI capabilities emerge.
Improve the architecture, performance, reliability, and responsiveness of content-rich experiences across a wide range of Android devices.
Thoughtfully integrate Android platform capabilities to create experiences that feel intuitive and native to mobile.
Partner closely with product, design, research, data science, and engineering teams to translate emerging AI capabilities into useful, polished products.
Help establish technical direction and raise the quality bar for Android development across the team.
We care deeply about building products that are intuitive, useful, and trustworthy. We move quickly from ideas to working experiences, learn from how people use the product, and continuously refine what we build. Engineers are involved throughout the product-development process and have meaningful ownership over both technical decisions and the user experience.
The Libraries team operates in a fast-moving and highly collaborative environment. We value strong judgment, thoughtful experimentation, technical excellence, and a willingness to navigate ambiguity as we define an entirely new category of AI-powered personal computing.
Have a strong track record of building and shipping high-quality Android products used at scale.
Bring deep expertise in Kotlin, Jetpack Compose, the Android SDK, and modern Android architecture and development practices.
Care deeply about product quality, including performance, reliability, accessibility, responsiveness, and visual polish.
Enjoy owning complex product experiences across the full Android stack.
Have strong product instincts and are energized by turning ambiguous ideas into simple, intuitive user experiences.
Design scalable and maintainable systems that enable other engineers to move faster.
Work effectively across engineering, product, design, research, and data science.
Are excited to build zero-to-one experiences and adapt quickly as AI capabilities and user expectations evolve.
If you’re excited about shaping how people organize, rediscover, and build on everything they create with ChatGPT, we’d love to hear from you.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe ChatGPT Library team is building the place where people can save, organize, rediscover, and build on the content they create with ChatGPT. Our goal is to make ChatGPT more useful over time by helping users seamlessly return to important files, images, conversations, and other content across their devices.\n\n \n\nThe team works at the intersection of product engineering, design, and AI research to create intuitive, personalized experiences that make users’ content easy to find and act on. On Android, we are focused on delivering fast, reliable, and deeply native experiences that put a user’s evolving body of work at their fingertips.\n\n \n\n\nABOUT THE ROLE\n\nWe are looking for a senior Android engineer to help build the future of ChatGPT Library on mobile. You will own high-impact product experiences across the Android stack, shaping how millions of people save, organize, discover, and interact with their content in ChatGPT.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and ship new Android experiences that help users easily access, organize, and build on the content they create with ChatGPT.\n\n - Own features end to end—from early product exploration and technical design through implementation, experimentation, launch, and iteration.\n\n - Develop scalable, maintainable foundations that allow Libraries experiences to evolve quickly as new AI capabilities emerge.\n\n - Improve the architecture, performance, reliability, and responsiveness of content-rich experiences across a wide range of Android devices.\n\n - Thoughtfully integrate Android platform capabilities to create experiences that feel intuitive and native to mobile.\n\n - Partner closely with product, design, research, data science, and engineering teams to translate emerging AI capabilities into useful, polished products.\n\n - Help establish technical direction and raise the quality bar for Android development across the team.\n\n \n\n\nHOW WE WORK\n\nWe care deeply about building products that are intuitive, useful, and trustworthy. We move quickly from ideas to working experiences, learn from how people use the product, and continuously refine what we build. Engineers are involved throughout the product-development process and have meaningful ownership over both technical decisions and the user experience.\n\n \n\nThe Libraries team operates in a fast-moving and highly collaborative environment. We value strong judgment, thoughtful experimentation, technical excellence, and a willingness to navigate ambiguity as we define an entirely new category of AI-powered personal computing.\n\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have a strong track record of building and shipping high-quality Android products used at scale.\n\n - Bring deep expertise in Kotlin, Jetpack Compose, the Android SDK, and modern Android architecture and development practices.\n\n - Care deeply about product quality, including performance, reliability, accessibility, responsiveness, and visual polish.\n\n - Enjoy owning complex product experiences across the full Android stack.\n\n - Have strong product instincts and are energized by turning ambiguous ideas into simple, intuitive user experiences.\n\n - Design scalable and maintainable systems that enable other engineers to move faster.\n\n - Work effectively across engineering, product, design, research, and data science.\n\n - Are excited to build zero-to-one experiences and adapt quickly as AI capabilities and user expectations evolve.\n\n \n\nIf you’re excited about shaping how people organize, rediscover, and build on everything they create with ChatGPT, we’d love to hear from you.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $405K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $405K","compensationTiers":[{"id":"baad7ecf-6808-4678-9382-253b16dfec39","tierSummary":"$185K – $405K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0d3cbb27-82e2-43dd-8c51-11b666aeac0a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f6445cd2-cf41-4871-971b-c0614bdc2ba7","summary":"$185K – $405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":405000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":405000}]}},{"id":"6fbb72e6-1d69-4863-aaf3-3c5830e49e8a","title":"Engineering Manager, Distillation & Detection Platform","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-20T13:27:56.207+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6fbb72e6-1d69-4863-aaf3-3c5830e49e8a","applyUrl":"https://jobs.ashbyhq.com/openai/6fbb72e6-1d69-4863-aaf3-3c5830e49e8a/application","descriptionHtml":"About the role
We’re looking for an engineering manager to lead a team building software systems that detect and prevent harmful misuse of frontier AI models—before incidents occur. This is a builder’s role: you’ll lead engineers shipping production services, detection pipelines, and mitigation mechanisms that protect frontier model integrity and reduce high-severity misuse risk.
While this work intersects with frontier model development, security and risk, we’re explicitly seeking someone with a software engineering foundation who is comfortable building reliable systems that can operate at billions of users scale.
In this role you will:
Lead a team of software engineers building detection + mitigation systems for frontier model misuse, with an emphasis on model IP protection / distillation detection and emerging risk surfaces from autonomous agents.
Set the technical roadmap and execution strategy: prioritize, design, ship, iterate, measure impact.
Build production systems: services, pipelines, tooling, instrumentation, and automation that scale with frontier model usage.
Partner deeply with Research and Product to translate evolving model capabilities into concrete tests, signals, and mitigations that can be deployed at scale.
Drive strong engineering fundamentals: architecture, reliability, monitoring, performance, and operational excellence.
Hire and grow an exceptional team across backend, data systems, and applied ML engineering domains as needed.
Anticipate what breaks at scale as agentic workflows become more capable.
You might thrive in this role if you:
Experience building systems in adversarial, fast-evolving environments
Are comfortable with ambiguity and novelty
Have experience adjacent to security (e.g., abuse prevention, fraud, integrity, platform defense, auth/identity, malware/spam, adversarial environments)
Communicate clearly and build trust quickly with senior stakeholders—pragmatic, collaborative, and calm under scrutiny.
Significant experience leading engineering teams and delivering production systems end-to-end.
Strong technical judgment in system design, distributed systems, data pipelines, observability, and operational reliability.
Demonstrated ability to partner cross-functionally with Research/Product/Security to ship systems that materially reduce risk or abuse at scale.
Familiarity with model extraction / distillation, adversarial evaluation, or scalable detection/mitigation approaches.
Background in autonomy, high-scale real-time systems, or intelligence-adjacent technical domains is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the role\n\nWe’re looking for an engineering manager to lead a team building software systems that detect and prevent harmful misuse of frontier AI models—before incidents occur. This is a builder’s role: you’ll lead engineers shipping production services, detection pipelines, and mitigation mechanisms that protect frontier model integrity and reduce high-severity misuse risk.\n\nWhile this work intersects with frontier model development, security and risk, we’re explicitly seeking someone with a software engineering foundation who is comfortable building reliable systems that can operate at billions of users scale.\n\n\nIn this role you will:\n\n - Lead a team of software engineers building detection + mitigation systems for frontier model misuse, with an emphasis on model IP protection / distillation detection and emerging risk surfaces from autonomous agents.\n\n - Set the technical roadmap and execution strategy: prioritize, design, ship, iterate, measure impact.\n\n - Build production systems: services, pipelines, tooling, instrumentation, and automation that scale with frontier model usage.\n\n - Partner deeply with Research and Product to translate evolving model capabilities into concrete tests, signals, and mitigations that can be deployed at scale.\n\n - Drive strong engineering fundamentals: architecture, reliability, monitoring, performance, and operational excellence.\n\n - Hire and grow an exceptional team across backend, data systems, and applied ML engineering domains as needed.\n\n - Anticipate what breaks at scale as agentic workflows become more capable.\n\nYou might thrive in this role if you:\n\n - Experience building systems in adversarial, fast-evolving environments\n\n - Are comfortable with ambiguity and novelty\n\n - Have experience adjacent to security (e.g., abuse prevention, fraud, integrity, platform defense, auth/identity, malware/spam, adversarial environments)\n\n - Communicate clearly and build trust quickly with senior stakeholders—pragmatic, collaborative, and calm under scrutiny.\n\n - Significant experience leading engineering teams and delivering production systems end-to-end.\n\n - Strong technical judgment in system design, distributed systems, data pipelines, observability, and operational reliability.\n\n - Demonstrated ability to partner cross-functionally with Research/Product/Security to ship systems that materially reduce risk or abuse at scale.\n\n - Familiarity with model extraction / distillation, adversarial evaluation, or scalable detection/mitigation approaches.\n\n - Background in autonomy, high-scale real-time systems, or intelligence-adjacent technical domains is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$400K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$400K - $445K","compensationTiers":[{"id":"2c6c559a-eab3-483c-a341-67d720d8d803","tierSummary":"$400K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9e678ba9-85f1-4373-9201-dc6bee7b989d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"08e62a1c-3a8d-4da1-87c1-6f147fdbbd9b","summary":"$400K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":400000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":400000,"maxValue":445000}]}},{"id":"9dfe4c27-84c0-4150-9ebe-8d4f12a95404","title":"Member of Executive Operations","department":"Executive Operations","team":"Executive Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-18T00:10:55.285+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9dfe4c27-84c0-4150-9ebe-8d4f12a95404","applyUrl":"https://jobs.ashbyhq.com/openai/9dfe4c27-84c0-4150-9ebe-8d4f12a95404/application","descriptionHtml":"About the Team
Our Executive Operations team serves as trusted advisors and collaborators to OpenAI's executives and leaders, focused on strong communication and operational excellence across teams. With a focus on elevating the impact and efficiency of leadership, we anticipate needs, streamline processes, and provide comprehensive support to ensure our executives can focus on high-impact initiatives. We are pivotal in driving success and achieving key milestones by cultivating strong relationships and leveraging our deep understanding of business objectives. With a commitment to excellence and a proactive approach, we are dedicated to empowering our executives and contributing to the overall growth and success of the company.
Our leadership team reflects OpenAI’s culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authenticity, making OpenAI an excellent place to work for highly accomplished professionals.
About the Role
This posting is part of a shared hiring process for Member of Executive Operations opportunities at OpenAI. Rather than hiring for a specific team, we consider candidates across multiple opportunities and identify the best fit based on your experience, interests, and business needs as you progress through the interview process.
These opportunities are based in San Francisco, CA. We use a hybrid work model of 3-4 days in the office per week (depending on the role) and offer relocation assistance to new employees.
In this role, you will
Manage complex calendars, balancing competing priorities while ensuring leaders’ time is aligned with business needs.
Coordinate internal and external meetings, resolve scheduling conflicts, and facilitate effective communication across stakeholders.
Plan and manage domestic and international travel, ensuring seamless logistics and execution.
Support team operations, including All Hands meetings, offsites, happy hours, and other team events.
Process and manage expense reports in accordance with company policies.
Build strong working relationships across teams and develop trusted partnerships with the leaders you support.
Help improve operating rhythms, identify opportunities to streamline processes, and contribute to operational excellence.
Collaborate closely with other members of Executive Operations to support high-impact initiatives and cross-functional work.
Exercise sound judgment, professionalism, and discretion when handling confidential information.
You might thrive in this role if you have
4 to 18 years of executive support, executive operations, or similar experience.
Experience supporting one or more senior leaders in a fast-paced, high-growth environment.
Demonstrated experience managing complex calendars, scheduling across multiple stakeholders, and resolving competing priorities.
Experience coordinating complex travel, meetings, and other operational needs with strong attention to detail.
Excellent written and verbal communication skills with the ability to tailor communication to different audiences.
A collaborative mindset and enjoy partnering across teams to solve problems and move work forward.
Strong organizational skills and the ability to operate independently in an environment with changing priorities.
Fluency with Google Workspace, Slack, and modern productivity tools, with curiosity to learn new technologies.
Interest in AI and the technology OpenAI is building.
Comfort working in a fast-moving and often ambiguous environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur Executive Operations team serves as trusted advisors and collaborators to OpenAI's executives and leaders, focused on strong communication and operational excellence across teams. With a focus on elevating the impact and efficiency of leadership, we anticipate needs, streamline processes, and provide comprehensive support to ensure our executives can focus on high-impact initiatives. We are pivotal in driving success and achieving key milestones by cultivating strong relationships and leveraging our deep understanding of business objectives. With a commitment to excellence and a proactive approach, we are dedicated to empowering our executives and contributing to the overall growth and success of the company.\n\nOur leadership team reflects OpenAI’s culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authenticity, making OpenAI an excellent place to work for highly accomplished professionals.\n\n\n\nAbout the Role\n\nThis posting is part of a shared hiring process for Member of Executive Operations opportunities at OpenAI. Rather than hiring for a specific team, we consider candidates across multiple opportunities and identify the best fit based on your experience, interests, and business needs as you progress through the interview process.\n\nThese opportunities are based in San Francisco, CA. We use a hybrid work model of 3-4 days in the office per week (depending on the role) and offer relocation assistance to new employees.\n\n\n\nIn this role, you will\n\n - Manage complex calendars, balancing competing priorities while ensuring leaders’ time is aligned with business needs.\n\n - Coordinate internal and external meetings, resolve scheduling conflicts, and facilitate effective communication across stakeholders.\n\n - Plan and manage domestic and international travel, ensuring seamless logistics and execution.\n\n - Support team operations, including All Hands meetings, offsites, happy hours, and other team events.\n\n - Process and manage expense reports in accordance with company policies.\n\n - Build strong working relationships across teams and develop trusted partnerships with the leaders you support.\n\n - Help improve operating rhythms, identify opportunities to streamline processes, and contribute to operational excellence.\n\n - Collaborate closely with other members of Executive Operations to support high-impact initiatives and cross-functional work.\n\n - Exercise sound judgment, professionalism, and discretion when handling confidential information.\n\n\n\nYou might thrive in this role if you have\n\n - 4 to 18 years of executive support, executive operations, or similar experience.\n\n - Experience supporting one or more senior leaders in a fast-paced, high-growth environment.\n\n - Demonstrated experience managing complex calendars, scheduling across multiple stakeholders, and resolving competing priorities.\n\n - Experience coordinating complex travel, meetings, and other operational needs with strong attention to detail.\n\n - Excellent written and verbal communication skills with the ability to tailor communication to different audiences.\n\n - A collaborative mindset and enjoy partnering across teams to solve problems and move work forward.\n\n - Strong organizational skills and the ability to operate independently in an environment with changing priorities.\n\n - Fluency with Google Workspace, Slack, and modern productivity tools, with curiosity to learn new technologies.\n\n - Interest in AI and the technology OpenAI is building.\n\n - Comfort working in a fast-moving and often ambiguous environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$62.98 – $110.58 per hour • Offers Equity","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"2f6ea013-4c5e-4b6d-b022-dc777ecf56ed","tierSummary":"$62.98 – $110.58 per hour • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"453aa804-e3e4-435c-b253-f3edcd5f183f","summary":"$62.98 – $110.58 per hour","compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":62.98,"maxValue":110.58},{"id":"b83800bb-ed88-43c4-82a5-80e2d33ae5cf","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 HOUR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":62.98,"maxValue":110.58},{"compensationType":"EquityCashValue","interval":"1 HOUR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"ef828b89-41ed-4cde-96a9-94ffe5770d4c","title":"Product Evals Engineer, ChatGPT Learning","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-04T17:13:29.899+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ef828b89-41ed-4cde-96a9-94ffe5770d4c","applyUrl":"https://jobs.ashbyhq.com/openai/ef828b89-41ed-4cde-96a9-94ffe5770d4c/application","descriptionHtml":"The ChatGPT Learning & Education team is building AI-powered experiences that help people learn, teach, and pursue their curiosity. We work across research, engineering, product, design, and education to make ChatGPT a more effective and trustworthy learning companion for students, educators, and lifelong learners.
Factuality, personalization, and model response quality are central to this mission. Learners need answers that are relevant, accurate, well-supported, appropriately scoped, and responsive to their level of understanding. Our team develops the evaluation systems and insights needed to understand these qualities, identify gaps, and improve the experiences we deliver.
As a Product Evals Engineer, you will lead the development of systems that evaluate response quality across ChatGPT’s learning experiences. You will define what excellent responses looks like for learners, translate those principles into measurable criteria, and build the infrastructure needed to evaluate performance at scale.
You will combine human judgment, automated evaluation, experimentation, and deep analysis to uncover quality issues and accelerate iteration. This work will span retrieval, ranking, answer quality, source selection and attribution, and end-to-end user outcomes. You will partner closely with model measurement team, product engineers, data scientists, and education experts to ensure our evaluation methods reflect both technical quality and genuine learning value.
This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
Build and evolve evaluation frameworks for quality, triggering, and information-grounded experiences within ChatGPT Learning.
Define quality metrics and evaluation criteria for relevance, factual accuracy, source quality, coverage, freshness, citation support, safety, and educational usefulness.
Develop scalable evaluation pipelines that combine expert human judgment, behavioral signals, model-based grading, and deterministic checks.
Create representative datasets and benchmarks spanning student, educator, and lifelong-learning use cases.
Design experiments that identify quality gaps, measure progress, and help teams make informed product and model decisions.
Analyze evaluation results and user behavior to uncover systematic failure modes, emerging trends, and high-impact opportunities.
Improve the reliability of automated evaluators through calibration, validation, and ongoing comparison with human judgments.
Partner with engineering and research teams to translate findings into improvements across retrieval, ranking, model behavior, and product design.
Build tools that make evaluation results accessible, interpretable, and actionable for teams across the organization.
Help establish best practices for measuring the quality and learning impact of AI-powered search experiences.
Are a strong software engineer who can design reliable data pipelines, evaluation infrastructure, and internal tools.
Understand information retrieval concepts and metrics, while recognizing where conventional search metrics may not capture the quality of an AI-generated learning experience.
Have experience working with human-labeled data, relevance judgments, annotation programs, or model-based evaluation.
Are comfortable going deep into qualitative and quantitative data to identify subtle issues and systemic patterns.
Can turn ambiguous product goals—such as trustworthiness or educational usefulness—into clear, testable definitions of quality.
Communicate technical findings clearly and can influence decisions across research, engineering, product, and nontechnical partners.
Have a strong intrinsic desire to learn, fill gaps in your knowledge, and share what you discover with others.
Care deeply about building AI systems that help people learn while remaining accurate, responsible, and worthy of trust.
Experience evaluating large language models, retrieval-augmented generation systems, or agentic search products.
Familiarity with learning science, education technology, assessment design, or educational measurement.
Experience with causal inference, online experimentation, or analysis of large-scale product telemetry.
Knowledge of evaluation challenges involving multilingual, multimodal, or age-appropriate learning experiences.
Experience developing or validating LLM-based graders and other automated evaluation methods.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and—to achieve our mission—we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, gender identity or expression, or any other legally protected status.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe ChatGPT Learning & Education team is building AI-powered experiences that help people learn, teach, and pursue their curiosity. We work across research, engineering, product, design, and education to make ChatGPT a more effective and trustworthy learning companion for students, educators, and lifelong learners.\n\nFactuality, personalization, and model response quality are central to this mission. Learners need answers that are relevant, accurate, well-supported, appropriately scoped, and responsive to their level of understanding. Our team develops the evaluation systems and insights needed to understand these qualities, identify gaps, and improve the experiences we deliver.\n\n\n\nABOUT THE ROLE\n\nAs a Product Evals Engineer, you will lead the development of systems that evaluate response quality across ChatGPT’s learning experiences. You will define what excellent responses looks like for learners, translate those principles into measurable criteria, and build the infrastructure needed to evaluate performance at scale.\n\nYou will combine human judgment, automated evaluation, experimentation, and deep analysis to uncover quality issues and accelerate iteration. This work will span retrieval, ranking, answer quality, source selection and attribution, and end-to-end user outcomes. You will partner closely with model measurement team, product engineers, data scientists, and education experts to ensure our evaluation methods reflect both technical quality and genuine learning value.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Build and evolve evaluation frameworks for quality, triggering, and information-grounded experiences within ChatGPT Learning.\n\n - Define quality metrics and evaluation criteria for relevance, factual accuracy, source quality, coverage, freshness, citation support, safety, and educational usefulness.\n\n - Develop scalable evaluation pipelines that combine expert human judgment, behavioral signals, model-based grading, and deterministic checks.\n\n - Create representative datasets and benchmarks spanning student, educator, and lifelong-learning use cases.\n\n - Design experiments that identify quality gaps, measure progress, and help teams make informed product and model decisions.\n\n - Analyze evaluation results and user behavior to uncover systematic failure modes, emerging trends, and high-impact opportunities.\n\n - Improve the reliability of automated evaluators through calibration, validation, and ongoing comparison with human judgments.\n\n - Partner with engineering and research teams to translate findings into improvements across retrieval, ranking, model behavior, and product design.\n\n - Build tools that make evaluation results accessible, interpretable, and actionable for teams across the organization.\n\n - Help establish best practices for measuring the quality and learning impact of AI-powered search experiences.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Are a strong software engineer who can design reliable data pipelines, evaluation infrastructure, and internal tools.\n\n - Understand information retrieval concepts and metrics, while recognizing where conventional search metrics may not capture the quality of an AI-generated learning experience.\n\n - Have experience working with human-labeled data, relevance judgments, annotation programs, or model-based evaluation.\n\n - Are comfortable going deep into qualitative and quantitative data to identify subtle issues and systemic patterns.\n\n - Can turn ambiguous product goals—such as trustworthiness or educational usefulness—into clear, testable definitions of quality.\n\n - Communicate technical findings clearly and can influence decisions across research, engineering, product, and nontechnical partners.\n\n - Have a strong intrinsic desire to learn, fill gaps in your knowledge, and share what you discover with others.\n\n - Care deeply about building AI systems that help people learn while remaining accurate, responsible, and worthy of trust.\n\n\nNICE TO HAVE\n\n - Experience evaluating large language models, retrieval-augmented generation systems, or agentic search products.\n\n - Familiarity with learning science, education technology, assessment design, or educational measurement.\n\n - Experience with causal inference, online experimentation, or analysis of large-scale product telemetry.\n\n - Knowledge of evaluation challenges involving multilingual, multimodal, or age-appropriate learning experiences.\n\n - Experience developing or validating LLM-based graders and other automated evaluation methods.\n\n\nABOUT OPENAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and—to achieve our mission—we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.\n\nWe are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, gender identity or expression, or any other legally protected status.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $490K","compensationTiers":[{"id":"10a84cff-e7bc-4040-bef9-20a0abca8417","tierSummary":"$185K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c9e8dba8-60dd-451e-b4ec-52ccb8039b27","summary":"$185K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":490000},{"id":"216addab-dc8d-4502-957a-f26cdf5f22cc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":490000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4cfc6b6b-dd8f-4101-897d-3217e45db1e4","title":"Enablement Lead, Government","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-24T12:56:06.834+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4cfc6b6b-dd8f-4101-897d-3217e45db1e4","applyUrl":"https://jobs.ashbyhq.com/openai/4cfc6b6b-dd8f-4101-897d-3217e45db1e4/application","descriptionHtml":"The Adoption, Innovation, and Transformation team within OpenAI for Government helps government organizations turn OpenAI products into durable capabilities and measurable mission impact.
We work alongside public servants to move from initial exploration to confident, responsible, organization-wide use of AI. Our work combines hands-on enablement, adoption strategy, deployment support, community, content, and practical transformation tailored to government missions and operating environments.
By translating the potential of OpenAI’s technology into better individual workflows, stronger teams, and improved public services, we help government customers deepen adoption, build lasting organizational capability, and spend more time on mission.
The Enablement Lead, Government is a specialist role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering experiences that support repeatable adoption frameworks, drive sustained activation, expand the breadth and depth of usage, and produce measurable value for government organizations.
This role sits at the intersection of enablement, education, adoption, community, content, and customer experience. It blends strong product fluency, instructional design, customer advisory, and a deep understanding of public service. You will lead live workshops, deliver enablement programs, and design adoption interventions for audiences ranging from front-line public servants and technical practitioners to senior government leaders.
You will be a trusted guide to government customers, helping them learn, share, teach, celebrate successes, and use AI confidently in their day-to-day work. You will help organizations understand not only what OpenAI’s products can do, but how to apply them safely and effectively while respecting their missions, operating environments, workforce needs, and responsibilities to the public.
Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches and deployments, and helping government organizations translate product capabilities into tangible mission outcomes. You will own outcomes related to activation and sustained usage while helping shape how OpenAI enables and supports public-sector customers at scale.
This role is based in San Francisco or Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Travel and regular work from government customer sites are required.
Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective patterns for responsible adoption across government organizations.
Lead government customers through the full enablement lifecycle, from initial onboarding and activation through expansion, optimization, and long-term adoption.
Define and manage structured enablement and deployment programs with clear goals, milestones, owners, and measures of success.
Design and deliver high-impact engagements—including onboarding sessions, advanced capability training, executive briefings, academies, hackathons, listening sessions, and hands-on mission or workflow labs—for audiences ranging from senior leaders to front-line staff.
Guide government leaders, champions, technical teams, and working teams through organizational change by building confidence, establishing effective habits, and translating product capabilities into practical workflows and mission outcomes.
Serve as a subject matter expert for designated products, roles, or government mission areas, building deep expertise and identifying emerging public-sector use cases for new product capabilities.
Develop government-specific learning journeys, training materials, playbooks, FAQs, demonstrations, use cases, customer impact stories, and communications that enable high-quality adoption programs to scale.
Provide timely education for product launches, new features, and capability rollouts, translating product updates into clear and practical relevance for government users.
Advise government customers on workforce communications and engagement strategies that build awareness, confidence, participation, and sustained use.
Build trusted relationships with government leaders, program owners, technical teams, champions, and front-line public servants, creating experiences that reflect an understanding of their constraints, motivations, and responsibilities to the public.
Support government customer communities, events, and peer-learning experiences by keeping resources, discussions, updates, and thought leadership useful and current.
Identify and amplify government champions, creative use cases, and meaningful customer outcomes that encourage responsible experimentation, recognize public servants’ contributions, and help other organizations learn.
Partner closely with Sales, Customer Success, Solutions Engineering, Solutions Architecture, Delivery, Product, Global Affairs, Communications, Marketing, Readiness, and other teams to deliver cohesive experiences for public-sector customers.
Gather and synthesize government customer feedback, adoption signals, participation data, and engagement outcomes to improve enablement programs and bring the voice of public servants back to Product and other internal stakeholders.
Identify patterns across government customers and translate them into scalable programs, content, playbooks, and best practices without losing the human connection required to support public servants effectively.
Have 6+ years of experience in customer-facing, enablement, instructional, adoption, or transformation roles, engaging executive, business, and technical audiences in government or similarly complex enterprise environments.
Understand and value public service and can build credibility with government leaders, program owners, technical teams, and front-line public servants.
Possess exceptional presentation, facilitation, and communication skills, particularly when translating complex AI capabilities into clear, accurate, and practical value for audiences with different levels of technical fluency.
Have experience designing learning journeys and leading workshops, training programs, executive engagements, customer events, or scaled adoption initiatives.
Bring strong practical fluency and enthusiasm across ChatGPT, Agents, and the broader OpenAI product ecosystem, with an understanding of how AI can be applied to real-world government workflows.
Are a versatile writer and storyteller who can turn complex information into useful and compelling training materials, presentations, demonstrations, communications, and customer stories.
Can connect product capabilities and enablement activities to measurable outcomes such as activation, sustained usage, improved quality, faster delivery, reduced administrative burden, better decision-making, risk reduction, customer satisfaction, or mission impact.
Can identify patterns across government customers and convert them into scalable systems, programs, content, and best practices.
Are highly organized and comfortable managing multiple workstreams, adapting in live customer environments, and bringing clarity and momentum to ambiguous situations.
Bring humility, empathy, curiosity, and a genuine desire to help public servants and colleagues succeed.
Are personally committed to fostering the safe and responsible evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Adoption, Innovation, and Transformation team within OpenAI for Government helps government organizations turn OpenAI products into durable capabilities and measurable mission impact.\n\nWe work alongside public servants to move from initial exploration to confident, responsible, organization-wide use of AI. Our work combines hands-on enablement, adoption strategy, deployment support, community, content, and practical transformation tailored to government missions and operating environments.\n\nBy translating the potential of OpenAI’s technology into better individual workflows, stronger teams, and improved public services, we help government customers deepen adoption, build lasting organizational capability, and spend more time on mission.\n\n\n\n\nABOUT THE ROLE\n\nThe Enablement Lead, Government is a specialist role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering experiences that support repeatable adoption frameworks, drive sustained activation, expand the breadth and depth of usage, and produce measurable value for government organizations.\n\nThis role sits at the intersection of enablement, education, adoption, community, content, and customer experience. It blends strong product fluency, instructional design, customer advisory, and a deep understanding of public service. You will lead live workshops, deliver enablement programs, and design adoption interventions for audiences ranging from front-line public servants and technical practitioners to senior government leaders.\n\nYou will be a trusted guide to government customers, helping them learn, share, teach, celebrate successes, and use AI confidently in their day-to-day work. You will help organizations understand not only what OpenAI’s products can do, but how to apply them safely and effectively while respecting their missions, operating environments, workforce needs, and responsibilities to the public.\n\nSuccess in this role means accelerating customer confidence, increasing product adoption, supporting successful launches and deployments, and helping government organizations translate product capabilities into tangible mission outcomes. You will own outcomes related to activation and sustained usage while helping shape how OpenAI enables and supports public-sector customers at scale.\n\nThis role is based in San Francisco or Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Travel and regular work from government customer sites are required.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective patterns for responsible adoption across government organizations.\n\n - Lead government customers through the full enablement lifecycle, from initial onboarding and activation through expansion, optimization, and long-term adoption.\n\n - Define and manage structured enablement and deployment programs with clear goals, milestones, owners, and measures of success.\n\n - Design and deliver high-impact engagements—including onboarding sessions, advanced capability training, executive briefings, academies, hackathons, listening sessions, and hands-on mission or workflow labs—for audiences ranging from senior leaders to front-line staff.\n\n - Guide government leaders, champions, technical teams, and working teams through organizational change by building confidence, establishing effective habits, and translating product capabilities into practical workflows and mission outcomes.\n\n - Serve as a subject matter expert for designated products, roles, or government mission areas, building deep expertise and identifying emerging public-sector use cases for new product capabilities.\n\n - Develop government-specific learning journeys, training materials, playbooks, FAQs, demonstrations, use cases, customer impact stories, and communications that enable high-quality adoption programs to scale.\n\n - Provide timely education for product launches, new features, and capability rollouts, translating product updates into clear and practical relevance for government users.\n\n - Advise government customers on workforce communications and engagement strategies that build awareness, confidence, participation, and sustained use.\n\n - Build trusted relationships with government leaders, program owners, technical teams, champions, and front-line public servants, creating experiences that reflect an understanding of their constraints, motivations, and responsibilities to the public.\n\n - Support government customer communities, events, and peer-learning experiences by keeping resources, discussions, updates, and thought leadership useful and current.\n\n - Identify and amplify government champions, creative use cases, and meaningful customer outcomes that encourage responsible experimentation, recognize public servants’ contributions, and help other organizations learn.\n\n - Partner closely with Sales, Customer Success, Solutions Engineering, Solutions Architecture, Delivery, Product, Global Affairs, Communications, Marketing, Readiness, and other teams to deliver cohesive experiences for public-sector customers.\n\n - Gather and synthesize government customer feedback, adoption signals, participation data, and engagement outcomes to improve enablement programs and bring the voice of public servants back to Product and other internal stakeholders.\n\n - Identify patterns across government customers and translate them into scalable programs, content, playbooks, and best practices without losing the human connection required to support public servants effectively.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 6+ years of experience in customer-facing, enablement, instructional, adoption, or transformation roles, engaging executive, business, and technical audiences in government or similarly complex enterprise environments.\n\n - Understand and value public service and can build credibility with government leaders, program owners, technical teams, and front-line public servants.\n\n - Possess exceptional presentation, facilitation, and communication skills, particularly when translating complex AI capabilities into clear, accurate, and practical value for audiences with different levels of technical fluency.\n\n - Have experience designing learning journeys and leading workshops, training programs, executive engagements, customer events, or scaled adoption initiatives.\n\n - Bring strong practical fluency and enthusiasm across ChatGPT, Agents, and the broader OpenAI product ecosystem, with an understanding of how AI can be applied to real-world government workflows.\n\n - Are a versatile writer and storyteller who can turn complex information into useful and compelling training materials, presentations, demonstrations, communications, and customer stories.\n\n - Can connect product capabilities and enablement activities to measurable outcomes such as activation, sustained usage, improved quality, faster delivery, reduced administrative burden, better decision-making, risk reduction, customer satisfaction, or mission impact.\n\n - Can identify patterns across government customers and convert them into scalable systems, programs, content, and best practices.\n\n - Are highly organized and comfortable managing multiple workstreams, adapting in live customer environments, and bringing clarity and momentum to ambiguous situations.\n\n - Bring humility, empathy, curiosity, and a genuine desire to help public servants and colleagues succeed.\n\n - Are personally committed to fostering the safe and responsible evolution of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $295K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $295K","compensationTiers":[{"id":"8db7c413-1f71-479b-9d72-06c35b913e47","tierSummary":"$207K – $295K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3ae4a10a-7e5c-4474-a3bb-2527395b2440","summary":"$207K – $295K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":295000},{"id":"900098a5-287c-4b28-92b0-d10ff92897d3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":295000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2c9d0566-69b1-435e-bd8f-4eefc04dd076","title":"Component and Product Quality Engineer, Interconnects","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-12T01:44:47.111+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2c9d0566-69b1-435e-bd8f-4eefc04dd076","applyUrl":"https://jobs.ashbyhq.com/openai/2c9d0566-69b1-435e-bd8f-4eefc04dd076/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
OpenAI's Hardware organization builds supercompute platforms from silicon and boards to full rack-scale systems to power advanced AI workloads. This role owns end-to-end quality for high-speed interconnect hardware across the product lifecycle: early design influence, supplier/contract manufacturer readiness, qualification, ramp, and fleet quality in lab and data center environments.
You will be the quality lead for advanced interconnect components and assemblies, including high-speed copper cables, cable cartridges, patch panels, backplane/cable-backplane solutions, high-speed connectors, and related electro-mechanical interfaces. You will partner closely with electrical, mechanical, SI/PI, systems, reliability, operations, and external vendors to prevent escapes and drive rapid, data-driven containment and corrective action.
In this role you will:
Own quality for advanced interconnect components and assemblies: high-speed connectors, high-speed copper cables, cable cartridges (e.g., cable cassette style assemblies), patch panels & optics, and backplane/cable-backplane interconnect solutions.
Drive quality-by-design: participate in design reviews, DFM/DFx, tolerance stacks, material and plating selections, connector mating strategy, strain relief, and assembly methods to reduce variation and field failures.
Define and track quality and reliability metrics (DPPM, yield, escapes, RMA/FRACAS trends, Cpk/Ppk where applicable) for interconnects across NPI and mass production.
Build and execute qualification strategies for cables/connectors/patch panels (mechanical, environmental, electrical, and reliability), including test coverage, sample plans, clear pass/fail criteria, defining installation criteria and processes, optics termination quality management and setting fiber standards criteria.
Partner with engineering and operations to drive smooth ramp: risk assessments, pilot build learnings, change control, and readiness reviews (EVT/DVT/PVT/MP or equivalent phases).
Own supplier and CM performance management: scorecards, audits (process and quality system), and follow-up to close findings with verified effectiveness
Work with suppliers to improve manufacturing throughput, stability, and yields for cable and connector assembly processes (e.g., wire prep, welding/crimping, overmolding/injection molding, plating, and assembly fixturing).
Lead rapid containment and root-cause investigations for failures found during bring-up, system integration tests, reliability testing, and fleet deployments.
Own the end-to-end corrective action process (8D, 5-Whys, Ishikawa, DOE as needed): define problem statements, isolate variables, validate root cause, implement fixes, and verify effectiveness.
Partner with SI/PI and test teams to correlate electrical performance issues (e.g., link margin, BER, eye closure, impedance discontinuities, PAM4, TDR and VNA) with manufacturing and mechanical drivers (connector wear, plating, contamination, misalignment, cable routing, assembly variation).
Support integration and deployment of OpenAI supercompute racks in lab and data center environments; identify quality risks tied to shipping, handling, installation, and service operations.
You might thrive in this role if you:
7+ years of experience in quality engineering, manufacturing quality, supplier quality, or reliability for interconnects or high-speed hardware used in servers, networking, storage, or high-performance compute systems.
Hands-on experience with high-speed copper interconnect products: connectors and/or cable assemblies; familiarity with patch panels or backplane/cable-backplane solutions is a plus
Strong command of problem-solving and quality tools: 8D, 5-Whys, Fishbone, PFMEA/control plans, SPC/MSA (gauge R&R), and change control.
Ability to read and interpret mechanical drawings, GD&T basics, and electrical/interface specifications; comfortable working across ME/EE/SI disciplines.
Experience driving supplier/CM improvements (audits, scorecards, CAPA) and managing nonconformance/MRB workflows.
Clear written and verbal communication skills; ability to drive alignment across internal teams and external partners.
Experience with cable manufacturing and assembly processes (wire treatment, resistance welding/laser welding, crimping, overmolding/injection molding, braiding/shielding, plating, and automated test).
Experience with optical interconnects (AOC/DAC, pluggable modules such as QSFP/OSFP), fiber termination quality, optical return loss, end-face inspection standards (IEC 61300), and contamination control practices.
Ability to travel internationally and work effectively across time zones with ODM/JDM and supplier partners.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nOpenAI's Hardware organization builds supercompute platforms from silicon and boards to full rack-scale systems to power advanced AI workloads. This role owns end-to-end quality for high-speed interconnect hardware across the product lifecycle: early design influence, supplier/contract manufacturer readiness, qualification, ramp, and fleet quality in lab and data center environments.\n\nYou will be the quality lead for advanced interconnect components and assemblies, including high-speed copper cables, cable cartridges, patch panels, backplane/cable-backplane solutions, high-speed connectors, and related electro-mechanical interfaces. You will partner closely with electrical, mechanical, SI/PI, systems, reliability, operations, and external vendors to prevent escapes and drive rapid, data-driven containment and corrective action.\n\nIn this role you will:\n\n - Own quality for advanced interconnect components and assemblies: high-speed connectors, high-speed copper cables, cable cartridges (e.g., cable cassette style assemblies), patch panels & optics, and backplane/cable-backplane interconnect solutions.\n\n - Drive quality-by-design: participate in design reviews, DFM/DFx, tolerance stacks, material and plating selections, connector mating strategy, strain relief, and assembly methods to reduce variation and field failures.\n\n - Define and track quality and reliability metrics (DPPM, yield, escapes, RMA/FRACAS trends, Cpk/Ppk where applicable) for interconnects across NPI and mass production.\n\n - Build and execute qualification strategies for cables/connectors/patch panels (mechanical, environmental, electrical, and reliability), including test coverage, sample plans, clear pass/fail criteria, defining installation criteria and processes, optics termination quality management and setting fiber standards criteria.\n\n - Partner with engineering and operations to drive smooth ramp: risk assessments, pilot build learnings, change control, and readiness reviews (EVT/DVT/PVT/MP or equivalent phases).\n\n - Own supplier and CM performance management: scorecards, audits (process and quality system), and follow-up to close findings with verified effectiveness\n\n - Work with suppliers to improve manufacturing throughput, stability, and yields for cable and connector assembly processes (e.g., wire prep, welding/crimping, overmolding/injection molding, plating, and assembly fixturing).\n\n - Lead rapid containment and root-cause investigations for failures found during bring-up, system integration tests, reliability testing, and fleet deployments.\n\n - Own the end-to-end corrective action process (8D, 5-Whys, Ishikawa, DOE as needed): define problem statements, isolate variables, validate root cause, implement fixes, and verify effectiveness.\n\n - Partner with SI/PI and test teams to correlate electrical performance issues (e.g., link margin, BER, eye closure, impedance discontinuities, PAM4, TDR and VNA) with manufacturing and mechanical drivers (connector wear, plating, contamination, misalignment, cable routing, assembly variation).\n\n - Support integration and deployment of OpenAI supercompute racks in lab and data center environments; identify quality risks tied to shipping, handling, installation, and service operations.\n\nYou might thrive in this role if you:\n\n - 7+ years of experience in quality engineering, manufacturing quality, supplier quality, or reliability for interconnects or high-speed hardware used in servers, networking, storage, or high-performance compute systems.\n\n - Hands-on experience with high-speed copper interconnect products: connectors and/or cable assemblies; familiarity with patch panels or backplane/cable-backplane solutions is a plus\n\n - Strong command of problem-solving and quality tools: 8D, 5-Whys, Fishbone, PFMEA/control plans, SPC/MSA (gauge R&R), and change control.\n\n - Ability to read and interpret mechanical drawings, GD&T basics, and electrical/interface specifications; comfortable working across ME/EE/SI disciplines.\n\n - Experience driving supplier/CM improvements (audits, scorecards, CAPA) and managing nonconformance/MRB workflows.\n\n - Clear written and verbal communication skills; ability to drive alignment across internal teams and external partners.\n\n - Experience with cable manufacturing and assembly processes (wire treatment, resistance welding/laser welding, crimping, overmolding/injection molding, braiding/shielding, plating, and automated test).\n\n - Experience with optical interconnects (AOC/DAC, pluggable modules such as QSFP/OSFP), fiber termination quality, optical return loss, end-face inspection standards (IEC 61300), and contamination control practices.\n\n - Ability to travel internationally and work effectively across time zones with ODM/JDM and supplier partners.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $365K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $365K","compensationTiers":[{"id":"dbcb3ec0-13c6-4621-9782-68f4f1c514ff","tierSummary":"$207K – $365K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7a05e6aa-7fed-4cac-bded-a2734f77f7d5","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"236b2bc6-101c-430e-8e69-8159898e7b98","summary":"$207K – $365K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":365000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":365000}]}},{"id":"efed424b-e025-400f-8ac3-73e962b85751","title":"Operating Systems Engineer | Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-26T17:25:11.223+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/efed424b-e025-400f-8ac3-73e962b85751","applyUrl":"https://jobs.ashbyhq.com/openai/efed424b-e025-400f-8ac3-73e962b85751/application","descriptionHtml":"The Consumer Devices team at OpenAI builds end-to-end hardware and software systems that bring AI into the physical world. We work at the intersection of custom silicon, embedded systems, operating systems, and cloud services to deliver reliable, production-ready devices at scale.
We are looking for an Operating Systems Engineer to build and harden the OS foundations for OpenAI products. We are especially interested in experienced, passionate, and innovative operating systems developers who thrive on building foundational platform software and solving hard problems in security, privacy, performance, power, and reliability. You will work across the OS kernel, core OS services, security and privacy primitives, performance and power, and the frameworks that connect applications and UI to the system. This role emphasizes deep debugging and systems ownership from development through production.
You will collaborate closely with embedded, firmware, hardware, application, and product engineering teams. Experience with hardware bring-up is a plus, but not required.
Work on end-to-end OS capabilities spanning the OS kernel, userspace services, application frameworks, UI toolkits, and application-facing APIs.
Develop, integrate, and maintain OS components, both kernel-bound and in userspace, including scheduling, memory management, filesystems, drivers, IPC/RPC mechanisms, and security-relevant subsystems.
Build and maintain core OS services and daemons (init, service management, device discovery, networking primitives, time, logging, update hooks, crash handling, and so on).
Design and implement security and privacy mechanisms:
Secure boot and measured boot integration points (where applicable).
Mandatory access control and sandboxing.
Secrets management, secure storage, key handling, and least-privilege service design.
Privacy-preserving telemetry, data minimization, and user-consent oriented system behaviors.
Establish a performance and power discipline:
Instrumentation, profiling, and regression detection for boot time, latency, throughput, and memory.
Power measurement workflows, battery and thermal aware tuning, and energy regression prevention.
Build first-class debugging and observability for the OS:
Tracing and profiling using tools such as ftrace, perf, eBPF, BPFtrace, LTTng, systemtap, flamegraphs.
Crash triage and root cause analysis across kernel and userspace, including postmortem tooling and symbolication.
Provide stable, well-documented platform interfaces for application frameworks and UI frameworks:
Windowing/compositing primitives (e.g., Wayland), input pipelines, graphics stack integration (e.g., DRM/KMS), and UI performance.
System APIs for permissions, notifications, background execution, storage, device access, and lifecycle management.
Contribute to reliability and release readiness:
Production hardening, incident response participation, and cross-team debugging.
Test strategy across unit, integration, and hardware-in-the-loop environments; improve coverage and reduce flakiness.
Strong experience with systems programming (such as with Linux, BSD, etc), including meaningful work in the kernel (drivers, core subsystems, or platform enablement) and operating systems.
Professional proficiency in C, C++ for low-level systems development.
Experience building or maintaining core OS services and platform software (system services, daemons, init/service management, device management, logging/telemetry pipelines).
Track record of debugging complex issues across kernel/userspace boundaries using tracing, profiling, and structured root cause analysis.
Familiarity with security fundamentals in OS design: isolation boundaries, privilege separation, secure IPC, attack surface reduction, and vulnerability mitigation practices.
Production experience with Rust in systems contexts (kernel-adjacent tooling, userspace services, security-sensitive components, or performance-critical libraries).
Experience with OS security hardening: SELinux/AppArmor policy, sandboxing, seccomp, namespaces/cgroups, secure boot chains, exploit mitigations.
Experience setting up and operationalizing observability: eBPF-based tooling, perf pipelines, automated regression detection.
Performance and power optimization experience, including measurement methodology (power rails, battery instrumentation, thermal constraints) and closed-loop tuning.
Experience supporting application or UI frameworks at the OS boundary (Wayland/compositors, graphics pipeline performance, input latency, lifecycle/permission models).
Hardware bring-up exposure (bootloader/early boot debugging, device tree/ACPI, board revisions, peripheral enablement), even if not your primary background.
Experience with OTA/update systems, partitioning strategies, rollback/health checks, and update security (signing, provenance).
Experience contributing to upstream open source projects (Linux kernel, system components) and managing long-lived downstream patches responsibly.
The OS is secure by default, privacy-preserving, and designed for least privilege.
Performance and power characteristics are measurable, repeatable, and continuously improved with low regression rates.
Debugging is fast: tracing, logs, crash artifacts, and metrics make issues diagnosable in development and in the field.
Application and UI teams have stable, well-documented system interfaces that enable high-quality product experiences.
You take ownership across boundaries: kernel, services, tooling, and the interfaces that applications rely on.
You are comfortable making careful tradeoffs between security, privacy, performance, power, and developer velocity.
You communicate clearly with partner teams and can translate low-level findings into actionable changes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Consumer Devices team at OpenAI builds end-to-end hardware and software systems that bring AI into the physical world. We work at the intersection of custom silicon, embedded systems, operating systems, and cloud services to deliver reliable, production-ready devices at scale.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for an Operating Systems Engineer to build and harden the OS foundations for OpenAI products. We are especially interested in experienced, passionate, and innovative operating systems developers who thrive on building foundational platform software and solving hard problems in security, privacy, performance, power, and reliability. You will work across the OS kernel, core OS services, security and privacy primitives, performance and power, and the frameworks that connect applications and UI to the system. This role emphasizes deep debugging and systems ownership from development through production.\n\nYou will collaborate closely with embedded, firmware, hardware, application, and product engineering teams. Experience with hardware bring-up is a plus, but not required.\n\n\n\n\nWHAT YOU WILL DO\n\n - Work on end-to-end OS capabilities spanning the OS kernel, userspace services, application frameworks, UI toolkits, and application-facing APIs.\n\n - Develop, integrate, and maintain OS components, both kernel-bound and in userspace, including scheduling, memory management, filesystems, drivers, IPC/RPC mechanisms, and security-relevant subsystems.\n\n - Build and maintain core OS services and daemons (init, service management, device discovery, networking primitives, time, logging, update hooks, crash handling, and so on).\n\n - Design and implement security and privacy mechanisms:\n \n - Secure boot and measured boot integration points (where applicable).\n \n - Mandatory access control and sandboxing.\n \n - Secrets management, secure storage, key handling, and least-privilege service design.\n \n - Privacy-preserving telemetry, data minimization, and user-consent oriented system behaviors.\n\n - Establish a performance and power discipline:\n \n - Instrumentation, profiling, and regression detection for boot time, latency, throughput, and memory.\n \n - Power measurement workflows, battery and thermal aware tuning, and energy regression prevention.\n\n - Build first-class debugging and observability for the OS:\n \n - Tracing and profiling using tools such as ftrace, perf, eBPF, BPFtrace, LTTng, systemtap, flamegraphs.\n \n - Crash triage and root cause analysis across kernel and userspace, including postmortem tooling and symbolication.\n\n - Provide stable, well-documented platform interfaces for application frameworks and UI frameworks:\n \n - Windowing/compositing primitives (e.g., Wayland), input pipelines, graphics stack integration (e.g., DRM/KMS), and UI performance.\n \n - System APIs for permissions, notifications, background execution, storage, device access, and lifecycle management.\n\n - Contribute to reliability and release readiness:\n \n - Production hardening, incident response participation, and cross-team debugging.\n \n - Test strategy across unit, integration, and hardware-in-the-loop environments; improve coverage and reduce flakiness.\n \n\n\nREQUIRED QUALIFICATIONS\n\n - Strong experience with systems programming (such as with Linux, BSD, etc), including meaningful work in the kernel (drivers, core subsystems, or platform enablement) and operating systems.\n \n\n - Professional proficiency in C, C++ for low-level systems development.\n \n\n - Experience building or maintaining core OS services and platform software (system services, daemons, init/service management, device management, logging/telemetry pipelines).\n \n\n - Track record of debugging complex issues across kernel/userspace boundaries using tracing, profiling, and structured root cause analysis.\n \n\n - Familiarity with security fundamentals in OS design: isolation boundaries, privilege separation, secure IPC, attack surface reduction, and vulnerability mitigation practices.\n \n\n\nSTRONGLY PREFERRED\n\n - Production experience with Rust in systems contexts (kernel-adjacent tooling, userspace services, security-sensitive components, or performance-critical libraries).\n \n\n - Experience with OS security hardening: SELinux/AppArmor policy, sandboxing, seccomp, namespaces/cgroups, secure boot chains, exploit mitigations.\n \n\n - Experience setting up and operationalizing observability: eBPF-based tooling, perf pipelines, automated regression detection.\n \n\n - Performance and power optimization experience, including measurement methodology (power rails, battery instrumentation, thermal constraints) and closed-loop tuning.\n \n\n - Experience supporting application or UI frameworks at the OS boundary (Wayland/compositors, graphics pipeline performance, input latency, lifecycle/permission models).\n \n\n\nNICE TO HAVE\n\n - Hardware bring-up exposure (bootloader/early boot debugging, device tree/ACPI, board revisions, peripheral enablement), even if not your primary background.\n \n\n - Experience with OTA/update systems, partitioning strategies, rollback/health checks, and update security (signing, provenance).\n \n\n - Experience contributing to upstream open source projects (Linux kernel, system components) and managing long-lived downstream patches responsibly.\n \n\n\nWHAT SUCCESS LOOKS LIKE\n\n - The OS is secure by default, privacy-preserving, and designed for least privilege.\n \n\n - Performance and power characteristics are measurable, repeatable, and continuously improved with low regression rates.\n \n\n - Debugging is fast: tracing, logs, crash artifacts, and metrics make issues diagnosable in development and in the field.\n \n\n - Application and UI teams have stable, well-documented system interfaces that enable high-quality product experiences.\n \n\n\nWORKING STYLE\n\n - You take ownership across boundaries: kernel, services, tooling, and the interfaces that applications rely on.\n \n\n - You are comfortable making careful tradeoffs between security, privacy, performance, power, and developer velocity.\n \n\n - You communicate clearly with partner teams and can translate low-level findings into actionable changes.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $342K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $342K","compensationTiers":[{"id":"a7c79647-81d5-4b08-b829-0e1b39167761","tierSummary":"$230K – $342K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0cf4ec89-4015-441f-be61-b729664b1a63","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"5b2bcbae-7127-4434-93de-55f99dce1784","summary":"$230K – $342K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":342000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":342000}]}},{"id":"5f6685ad-2fba-4e60-8982-fa142b33e194","title":"Frontend Software Engineer, Codex App","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-01T18:52:47.769+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5f6685ad-2fba-4e60-8982-fa142b33e194","applyUrl":"https://jobs.ashbyhq.com/openai/5f6685ad-2fba-4e60-8982-fa142b33e194/application","descriptionHtml":"The Codex App team builds and maintains the Codex desktop app and IDE extension — the primary ways developers interact with Codex. Our goal is to make AI feel like a real software engineering teammate inside real workflows: editing code, running tasks, reviewing changes, and coordinating long-running work.
We sit at the intersection of research, product, and design. We ship quickly, learn from real usage, and continuously refine both the experience and the harness that connects users to the model.
We’re hiring a Frontend Software Engineer to build a top-tier desktop experience and push forward the interface for working with agents. This is a craft-heavy role: you’ll partner closely with design to prototype, iterate, and polish new interaction models — then turn them into reliable, high-performance product.
You’ll help define what great looks like for “human ↔ agent” collaboration: what belongs in the UI, how state is represented, how progress and uncertainty are communicated, and how users stay oriented across long-running and multi-step work.
Build and ship polished, high-performance UI across the Codex desktop app and IDE extension.
Partner tightly with design to turn prototypes into production-quality experiences (layout, motion, typography, interaction details).
Iterate on future interfaces for interacting with agents: delegation, task timelines, status/progress, handoffs, review, and control surfaces.
Own frontend architecture decisions (component systems, state management, navigation, rendering performance).
Improve quality and reliability through testing, instrumentation, and thoughtful UX for failure modes.
Collaborate with platform/model/backend partners to integrate new capabilities into cohesive product flows.
Have strong experience with modern frontend stacks (React, TypeScript) and a high bar for UI craft.
Love design engineering: sweating the details while keeping velocity.
Have built desktop-caliber product experiences (Electron or similar), and care about performance, responsiveness, and “it just feels right.”
Enjoy exploring ambiguous problems and iterating rapidly with design and product.
Think in end-to-end workflows, not isolated screens.
Have experience with developer tools or IDE extensions (nice-to-have).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Codex App team builds and maintains the Codex desktop app and IDE extension — the primary ways developers interact with Codex. Our goal is to make AI feel like a real software engineering teammate inside real workflows: editing code, running tasks, reviewing changes, and coordinating long-running work.\n\nWe sit at the intersection of research, product, and design. We ship quickly, learn from real usage, and continuously refine both the experience and the harness that connects users to the model.\n\n\n\n\nABOUT THE ROLE\n\nWe’re hiring a Frontend Software Engineer to build a top-tier desktop experience and push forward the interface for working with agents. This is a craft-heavy role: you’ll partner closely with design to prototype, iterate, and polish new interaction models — then turn them into reliable, high-performance product.\n\nYou’ll help define what great looks like for “human ↔ agent” collaboration: what belongs in the UI, how state is represented, how progress and uncertainty are communicated, and how users stay oriented across long-running and multi-step work.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and ship polished, high-performance UI across the Codex desktop app and IDE extension.\n\n - Partner tightly with design to turn prototypes into production-quality experiences (layout, motion, typography, interaction details).\n\n - Iterate on future interfaces for interacting with agents: delegation, task timelines, status/progress, handoffs, review, and control surfaces.\n\n - Own frontend architecture decisions (component systems, state management, navigation, rendering performance).\n\n - Improve quality and reliability through testing, instrumentation, and thoughtful UX for failure modes.\n\n - Collaborate with platform/model/backend partners to integrate new capabilities into cohesive product flows.\n \n\n\nYOU MIGHT THRIVE HERE IF YOU\n\n - Have strong experience with modern frontend stacks (React, TypeScript) and a high bar for UI craft.\n\n - Love design engineering: sweating the details while keeping velocity.\n\n - Have built desktop-caliber product experiences (Electron or similar), and care about performance, responsiveness, and “it just feels right.”\n\n - Enjoy exploring ambiguous problems and iterating rapidly with design and product.\n\n - Think in end-to-end workflows, not isolated screens.\n\n - Have experience with developer tools or IDE extensions (nice-to-have).\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"b37e07a8-1aed-4c00-98e6-3996e34f782f","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ff32db61-19f8-49de-a7fa-70b175031d22","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000},{"id":"b21a5ea5-5e3a-4706-a31f-c29a91f5ea18","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f0529a1d-fb6a-4229-a590-8caff1785bb3","title":"Operating Systems Engineer, Linux Kernel | Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T18:13:44.552+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f0529a1d-fb6a-4229-a590-8caff1785bb3","applyUrl":"https://jobs.ashbyhq.com/openai/f0529a1d-fb6a-4229-a590-8caff1785bb3/application","descriptionHtml":"OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future.
Our team works across custom silicon, embedded systems, operating systems, and cloud services to build reliable consumer devices and the platforms behind them. We connect kernel development with the broader software stack to deliver complete product capabilities.
As an Operating Systems Engineer focused on the Linux kernel, you will design, develop, and maintain the kernel capabilities that underpin OpenAI’s consumer devices. You’ll bring deep expertise in one or more Linux kernel subsystems and carry solutions through the higher-level software stack.
Your ownership will extend into the userspace services, libraries, tools, and interfaces needed to deliver complete product features. You’ll shape the boundaries between kernel and userspace, make design decisions across the stack, and see your work through development, integration, and production.
Build kernel capabilities: Design, implement, and maintain Linux kernel subsystem changes that support device capabilities and product requirements.
Own features across the stack: Choose appropriate kernel and userspace boundaries, and build the interfaces and supporting components needed to deliver reliable features in shipped products.
Debug complex system behavior: Use tracing, profiling, instrumentation, and diagnostic tools to resolve correctness, concurrency, performance, power, and reliability issues in development and production.
Measure and validate improvements: Develop tests and representative workloads to demonstrate repeatable performance, power, and reliability gains and detect regressions across kernel and userspace.
Partner across disciplines: Work with hardware, firmware, platform, and application engineers to turn system requirements into understandable, maintainable solutions.
Contribute sustainable kernel changes: Prepare reviewable patches, incorporate feedback, and contribute fixes and improvements upstream where appropriate. Maintain product-specific changes responsibly as the kernel evolves.
Substantial hands-on experience designing, developing, and debugging one or more Linux kernel subsystems, such as memory management, storage, networking, high-speed peripherals, power management, scheduling, or virtualization.
Proficiency in C for kernel and low-level systems development.
Strong understanding of kernel concurrency, synchronization, memory ownership, and resource lifetimes.
Experience delivering systems capabilities across kernel and userspace, including designing interfaces and diagnosing problems that cross that boundary.
Understanding of Linux kernel development principles and practices: maintainable designs, appropriate abstractions, reviewable patches, compatibility awareness, and careful validation to prevent regressions.
Are proficient in Rust for systems programming, with experience developing Linux kernel code in Rust alongside C.
Participate in the Linux community through patches, code review, testing, bug reports, technical discussions, or collaboration with subsystem maintainers.
Take ownership of complete solutions and follow problems across system boundaries.
Make careful tradeoffs among functionality, security, performance, power, and maintainability, and explain your decisions with evidence.
Work constructively through technical review and communicate clearly with teammates across disciplines.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future.\n\nOur team works across custom silicon, embedded systems, operating systems, and cloud services to build reliable consumer devices and the platforms behind them. We connect kernel development with the broader software stack to deliver complete product capabilities.\n\n\n\n\nABOUT THE ROLE\n\nAs an Operating Systems Engineer focused on the Linux kernel, you will design, develop, and maintain the kernel capabilities that underpin OpenAI’s consumer devices. You’ll bring deep expertise in one or more Linux kernel subsystems and carry solutions through the higher-level software stack.\n\nYour ownership will extend into the userspace services, libraries, tools, and interfaces needed to deliver complete product features. You’ll shape the boundaries between kernel and userspace, make design decisions across the stack, and see your work through development, integration, and production.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build kernel capabilities: Design, implement, and maintain Linux kernel subsystem changes that support device capabilities and product requirements.\n\n - Own features across the stack: Choose appropriate kernel and userspace boundaries, and build the interfaces and supporting components needed to deliver reliable features in shipped products.\n\n - Debug complex system behavior: Use tracing, profiling, instrumentation, and diagnostic tools to resolve correctness, concurrency, performance, power, and reliability issues in development and production.\n\n - Measure and validate improvements: Develop tests and representative workloads to demonstrate repeatable performance, power, and reliability gains and detect regressions across kernel and userspace.\n\n - Partner across disciplines: Work with hardware, firmware, platform, and application engineers to turn system requirements into understandable, maintainable solutions.\n\n - Contribute sustainable kernel changes: Prepare reviewable patches, incorporate feedback, and contribute fixes and improvements upstream where appropriate. Maintain product-specific changes responsibly as the kernel evolves.\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - Substantial hands-on experience designing, developing, and debugging one or more Linux kernel subsystems, such as memory management, storage, networking, high-speed peripherals, power management, scheduling, or virtualization.\n\n - Proficiency in C for kernel and low-level systems development.\n\n - Strong understanding of kernel concurrency, synchronization, memory ownership, and resource lifetimes.\n\n - Experience delivering systems capabilities across kernel and userspace, including designing interfaces and diagnosing problems that cross that boundary.\n\n - Understanding of Linux kernel development principles and practices: maintainable designs, appropriate abstractions, reviewable patches, compatibility awareness, and careful validation to prevent regressions.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Are proficient in Rust for systems programming, with experience developing Linux kernel code in Rust alongside C.\n\n - Participate in the Linux community through patches, code review, testing, bug reports, technical discussions, or collaboration with subsystem maintainers.\n\n - Take ownership of complete solutions and follow problems across system boundaries.\n\n - Make careful tradeoffs among functionality, security, performance, power, and maintainability, and explain your decisions with evidence.\n\n - Work constructively through technical review and communicate clearly with teammates across disciplines.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"15e1191d-0aac-427c-af1b-9777233efaa3","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"66a1858a-04b9-47cd-bf52-29aa8a666b62","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000},{"id":"bc31166d-da7a-4b2b-a3b7-23cd19f908ee","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1bb1f351-41a2-43a5-bac1-259859886cb3","title":"Software Engineer, GTM Growth Engineering","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-25T00:12:56.921+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1bb1f351-41a2-43a5-bac1-259859886cb3","applyUrl":"https://jobs.ashbyhq.com/openai/1bb1f351-41a2-43a5-bac1-259859886cb3/application","descriptionHtml":"About the Team
GTM Growth Engineering builds AI-native products and systems that help OpenAI's go-to-market and B2B marketing organizations operate with greater speed, focus, and leverage.
Our mandate is revenue leverage: products tied directly to pipeline quality, customer engagement, seller and marketer productivity, and the speed at which OpenAI can bring its technology to customers.
We build the infrastructure and user experiences behind high-impact GTM workflows, including customer context, prioritization, routing, campaign execution, review surfaces, feedback loops, and measurement. Our work combines product craft, applied AI, reliable systems, and thoughtful operational design.
About the Role
We’re looking for a product-minded Software Engineer to build AI-powered products and full-stack experiences for GTM Growth Engineering. You will own meaningful product slices end to end, from user experience and frontend implementation to backend APIs, integrations, data models, instrumentation, and launch readiness.
This is a role for engineers who want to build products that do real work in production. You will partner with Product, Design, Data Science, Sales, B2B Marketing, and operations teams to understand high-value workflows and ship systems that improve customer engagement, pipeline, conversion, and team productivity.
The role is ideal for a strong product engineer who can move between product craft, systems engineering, applied AI, and measurable business outcomes. You should be excited to build from ambiguous problem statements, ship quickly, and improve products based on real user feedback.
What You'll Do
Build AI-powered products and workflows that help sales and B2B marketing teams identify opportunities, coordinate work, and engage customers more effectively.
Own full-stack product experiences from prototype through launch, instrumentation, iteration, and production hardening.
Design intuitive user journeys that combine polished interfaces, reliable services, structured data, and practical AI capabilities.
Create product surfaces that help humans review, supervise, and improve automated or AI-assisted workflows.
Build reliable frontend applications, backend services, APIs, and integrations with internal tools and business systems.
Use telemetry, qualitative feedback, and product metrics to understand adoption, friction, quality, and business impact.
Partner closely with Product, Design, Data Science, Sales, B2B Marketing, operations, and other GTM stakeholders.
Translate ambiguous customer and operational problems into clear product requirements, pragmatic technical decisions, and working software.
Make thoughtful tradeoffs across speed, product quality, accessibility, reliability, privacy, safety, and operational simplicity.
What We're Looking For
4+ years of experience as a software, product, or full-stack engineer building high-quality, user-facing products.
Strong frontend or full-stack engineering skills, with comfort across modern web applications, APIs, data models, and stateful user experiences.
Strong product judgment and a track record of turning ambiguous ideas into shipped, useful products.
Experience building in 0-to-1 or fast-moving environments where user needs, product shape, and success metrics are still evolving.
Excitement about applying AI thoughtfully to real workflows and building products that help people do better work.
A high bar for UX quality, interaction details, accessibility, reliability, and user empathy.
The ability to use product data, qualitative feedback, and experimentation to identify friction and improve outcomes.
Clear written and verbal communication, especially when explaining technical tradeoffs to cross-functional partners.
Sound judgment when building products that touch customer data, business processes, and important operational decisions.
You Might Thrive If
You want to build products that have a visible impact on revenue, customer engagement, and how GTM teams operate.
You are excited by products where people, data, and AI work together in real operational workflows.
You like discovering the right product direction through shipping, measurement, and iteration.
You can move between prototype speed and production-quality engineering without losing sight of the user.
You enjoy working closely with non-engineering partners and turning domain expertise into clear product experiences.
You are energized by applied AI, growth systems, B2B marketing, sales workflows, and products that help teams operate more effectively.
You have strong opinions about product craft but adapt quickly as evidence and user feedback come in.
Nice to Have
Experience building GTM, sales, B2B marketing, growth, revenue, customer-support, or internal-product systems.
Experience building AI-powered applications, agent-assisted workflows, or products that integrate language models.
Experience with product analytics, experimentation, telemetry, feedback loops, or lightweight evaluation systems.
Experience building products where reliability, privacy, safety, human oversight, and customer trust matter.
Experience building product surfaces used by both individual contributors and organizations, including admin, reporting, or operational workflows.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nGTM Growth Engineering builds AI-native products and systems that help OpenAI's go-to-market and B2B marketing organizations operate with greater speed, focus, and leverage.\n\nOur mandate is revenue leverage: products tied directly to pipeline quality, customer engagement, seller and marketer productivity, and the speed at which OpenAI can bring its technology to customers.\n\n\nWe build the infrastructure and user experiences behind high-impact GTM workflows, including customer context, prioritization, routing, campaign execution, review surfaces, feedback loops, and measurement. Our work combines product craft, applied AI, reliable systems, and thoughtful operational design.\n\n \n\nAbout the Role\n\nWe’re looking for a product-minded Software Engineer to build AI-powered products and full-stack experiences for GTM Growth Engineering. You will own meaningful product slices end to end, from user experience and frontend implementation to backend APIs, integrations, data models, instrumentation, and launch readiness.\n\n\nThis is a role for engineers who want to build products that do real work in production. You will partner with Product, Design, Data Science, Sales, B2B Marketing, and operations teams to understand high-value workflows and ship systems that improve customer engagement, pipeline, conversion, and team productivity.\n\n\nThe role is ideal for a strong product engineer who can move between product craft, systems engineering, applied AI, and measurable business outcomes. You should be excited to build from ambiguous problem statements, ship quickly, and improve products based on real user feedback.\n\n \n\nWhat You'll Do\n\n - Build AI-powered products and workflows that help sales and B2B marketing teams identify opportunities, coordinate work, and engage customers more effectively.\n\n - Own full-stack product experiences from prototype through launch, instrumentation, iteration, and production hardening.\n\n - Design intuitive user journeys that combine polished interfaces, reliable services, structured data, and practical AI capabilities.\n\n - Create product surfaces that help humans review, supervise, and improve automated or AI-assisted workflows.\n\n - Build reliable frontend applications, backend services, APIs, and integrations with internal tools and business systems.\n\n - Use telemetry, qualitative feedback, and product metrics to understand adoption, friction, quality, and business impact.\n\n - Partner closely with Product, Design, Data Science, Sales, B2B Marketing, operations, and other GTM stakeholders.\n\n - Translate ambiguous customer and operational problems into clear product requirements, pragmatic technical decisions, and working software.\n\n - Make thoughtful tradeoffs across speed, product quality, accessibility, reliability, privacy, safety, and operational simplicity.\n\n \n\nWhat We're Looking For\n\n - 4+ years of experience as a software, product, or full-stack engineer building high-quality, user-facing products.\n\n - Strong frontend or full-stack engineering skills, with comfort across modern web applications, APIs, data models, and stateful user experiences.\n\n - Strong product judgment and a track record of turning ambiguous ideas into shipped, useful products.\n\n - Experience building in 0-to-1 or fast-moving environments where user needs, product shape, and success metrics are still evolving.\n\n - Excitement about applying AI thoughtfully to real workflows and building products that help people do better work.\n\n - A high bar for UX quality, interaction details, accessibility, reliability, and user empathy.\n\n - The ability to use product data, qualitative feedback, and experimentation to identify friction and improve outcomes.\n\n - Clear written and verbal communication, especially when explaining technical tradeoffs to cross-functional partners.\n\n - Sound judgment when building products that touch customer data, business processes, and important operational decisions.\n\n \n\nYou Might Thrive If\n\n - You want to build products that have a visible impact on revenue, customer engagement, and how GTM teams operate.\n\n - You are excited by products where people, data, and AI work together in real operational workflows.\n\n - You like discovering the right product direction through shipping, measurement, and iteration.\n\n - You can move between prototype speed and production-quality engineering without losing sight of the user.\n\n - You enjoy working closely with non-engineering partners and turning domain expertise into clear product experiences.\n\n - You are energized by applied AI, growth systems, B2B marketing, sales workflows, and products that help teams operate more effectively.\n\n - You have strong opinions about product craft but adapt quickly as evidence and user feedback come in.\n\nNice to Have\n\n - Experience building GTM, sales, B2B marketing, growth, revenue, customer-support, or internal-product systems.\n\n - Experience building AI-powered applications, agent-assisted workflows, or products that integrate language models.\n\n - Experience with product analytics, experimentation, telemetry, feedback loops, or lightweight evaluation systems.\n\n - Experience building products where reliability, privacy, safety, human oversight, and customer trust matter.\n\n - Experience building product surfaces used by both individual contributors and organizations, including admin, reporting, or operational workflows.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $405K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $405K","compensationTiers":[{"id":"993a9668-0db5-4e27-b454-84538f252a51","tierSummary":"$266K – $405K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d57ec6d0-ca7c-46e4-8738-e4f8f0d02f45","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e649e41e-a860-459d-9054-036693b18a67","summary":"$266K – $405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":405000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":405000}]}},{"id":"fc38c6bf-5330-435c-99b6-1bcf1f5829a8","title":"Product Manager, API Agents","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-02-25T23:31:13.078+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fc38c6bf-5330-435c-99b6-1bcf1f5829a8","applyUrl":"https://jobs.ashbyhq.com/openai/fc38c6bf-5330-435c-99b6-1bcf1f5829a8/application","descriptionHtml":"About the Team:
The OpenAI API team builds the foundation that enables every developer to harness OpenAI’s models safely, reliably, and at scale. Our mission is to make it effortless for any developer to build transformative products with OpenAI’s models. We’re responsible for the infrastructure and product layers that allow millions of developers to integrate our models, fine-tune behavior, manage data, and deliver experiences to their users. We collaborate deeply across product, research, and engineering teams to drive innovation at the model layer and then directly translate that into value for customers.
About the Role:
As the Agents Product Manager for the API team, you'll be at the forefront of defining and guiding the future of how developers build agentic applications on top of our AI models. You’ll set clear priorities and drive impactful improvements to model capabilities, balancing user needs, safety considerations, and technical innovation. This role is perfect for a proactive, technically adept PM who thrives on solving challenging, ambiguous problems through structured product thinking and close collaboration with customers, engineers, and researchers.
This position is based in San Francisco, CA, with relocation assistance available.
In this role, you will:
Deeply understand problems faced by agent builders and identify opportunities where our products and models can make building agents faster, more intuitive, more reliable, and more powerful.
Define strategic priorities and roadmap for improving agentic infrastructure for API users, focusing on user outcomes and emerging capabilities.
Partner with research and engineering teams at a technical level to translate those priorities into developer products and features (SDKs, APIs, and more).
Deliver quickly while maintaining a high bar for product quality and user experience.
You might thrive in this role if you:
Have 5+ years of product management or related industry experience.
Proven track record of building for developers, with strong intuition for designing clear, flexible APIs and primitives that scale from early experimentation to production use.
Have experience collaborating directly and deeply with high-growth tech companies.
Have hands-on experience driving consensus and action in ambiguous spaces.
Excel at collaborating across diverse teams and communicating complex ideas clearly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team: \n\nThe OpenAI API team builds the foundation that enables every developer to harness OpenAI’s models safely, reliably, and at scale. Our mission is to make it effortless for any developer to build transformative products with OpenAI’s models. We’re responsible for the infrastructure and product layers that allow millions of developers to integrate our models, fine-tune behavior, manage data, and deliver experiences to their users. We collaborate deeply across product, research, and engineering teams to drive innovation at the model layer and then directly translate that into value for customers.\n\n\nAbout the Role: \n\nAs the Agents Product Manager for the API team, you'll be at the forefront of defining and guiding the future of how developers build agentic applications on top of our AI models. You’ll set clear priorities and drive impactful improvements to model capabilities, balancing user needs, safety considerations, and technical innovation. This role is perfect for a proactive, technically adept PM who thrives on solving challenging, ambiguous problems through structured product thinking and close collaboration with customers, engineers, and researchers.\n\nThis position is based in San Francisco, CA, with relocation assistance available.\n\n\n\nIn this role, you will:\n\n - Deeply understand problems faced by agent builders and identify opportunities where our products and models can make building agents faster, more intuitive, more reliable, and more powerful.\n\n - Define strategic priorities and roadmap for improving agentic infrastructure for API users, focusing on user outcomes and emerging capabilities.\n\n - Partner with research and engineering teams at a technical level to translate those priorities into developer products and features (SDKs, APIs, and more).\n\n - Deliver quickly while maintaining a high bar for product quality and user experience.\n\n\n\nYou might thrive in this role if you:\n\n - Have 5+ years of product management or related industry experience.\n\n - Proven track record of building for developers, with strong intuition for designing clear, flexible APIs and primitives that scale from early experimentation to production use.\n\n - Have experience collaborating directly and deeply with high-growth tech companies.\n\n - Have hands-on experience driving consensus and action in ambiguous spaces.\n\n - Excel at collaborating across diverse teams and communicating complex ideas clearly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $325K","compensationTiers":[{"id":"9c0ef8fb-a3e2-4e7a-994b-f159c6a3dda1","tierSummary":"$293K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b3b07b05-8017-4e3f-bbe9-e290105b4b07","summary":"$293K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000},{"id":"b747f8d9-dff9-4e0d-b893-3aa22a2f5b85","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"916fa6f6-f441-43c6-9769-27e4bf0b2cc9","title":" Value Engineer - San Francisco","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T21:21:48.233+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/916fa6f6-f441-43c6-9769-27e4bf0b2cc9","applyUrl":"https://jobs.ashbyhq.com/openai/916fa6f6-f441-43c6-9769-27e4bf0b2cc9/application","descriptionHtml":"About the Team
The Value Engineer Team helps customers turn frontier AI into real business value. We accelerate adoption of OpenAI technology at scale and guide organizations from initial activation to measurable, organization-wide impact. We partner closely with Sales, Product, Solutions Architecture, and Security to deliver safe and responsible AI transformation. Our work shapes how customers generate and measure tangible outcomes from OpenAI products and creates a repeatable blueprint for successful enterprise launches and expansions.
About the Role
We are hiring a Value Engineer to help articulate and quantify the business value of OpenAI’s technology across Enterprise, Education, and Government customers. In this role, you will help customers and internal teams translate AI adoption into measurable financial and operational impact.
As an early member of the Value Engineering team, you will help define how OpenAI measures and communicates the real-world impact of AI across its customers. You will partner closely with Sales, AI Success Engineers, AI Deployment Engineering, and Product teams to identify high-impact AI use cases and build financial and operational business cases. Your work will directly influence executive alignment, investment decisions, renewals, and long-term expansion.
You will play a key role in helping build and shape the value engineering function from the ground up — developing repeatable frameworks, ROI models, value narratives, dashboards, and collateral that help internal teams and customers understand and measure the impact of AI adoption.
Success in this role is measured by how clearly customers and internal teams can quantify the value of AI, how effectively business cases support adoption and expansion, and how scalable value frameworks become across the GTM organization.
This role is based in San Francisco or New York City and we offer relocation benefits to new employees.
In This Role, You Will
Lead business value assessments for our largest deals, working closely with customers to identify key business drivers and quantify the value of OpenAI’s products to support investment decisions
Build and maintain standardized ROI, TCO, and value modeling tools for internal and customer use.
Lead structured value discovery to identify high-impact use cases and define measurable outcomes.
Publish executive-ready business cases that quantify results and strengthen relationships with C-level stakeholders.
Codify value frameworks, methodologies, and reusable assets that scale value-based selling across the global GTM organization.
Establish baselines, KPIs, and dashboards to track and communicate value delivery.
Partner closely with Account Directors and post-sale teams to influence deal strategy, renewals, and expansion opportunities.
Contribute to thought leadership on AI-driven business transformation by identifying emerging patterns in how organizations realize value from AI.
You Will Thrive in This Role If You
Bring 6–10 years of experience in value engineering, management consulting, or adjacent roles.
Have strong financial and analytical skills, with experience quantifying and presenting value to executive stakeholders.
Demonstrate exceptional executive presence with strong written, verbal, and presentation skills.
Have experience working on large-scale AI, cloud, or digital transformation initiatives.
Communicate with clarity and confidence across technical and business audiences.
Can translate AI capabilities into compelling financial, productivity, and workforce transformation narratives.
Enjoy managing multiple complex customers and driving toward concrete, measurable outcomes.
Demonstrate humility, curiosity, and a customer-first mindset.
Operate with high ownership, urgency, and comfort navigating ambiguity.
Are a creative builder who thrives in 0→1 environments and enjoys rolling up your sleeves to balance strategic thinking with hands-on execution.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Value Engineer Team helps customers turn frontier AI into real business value. We accelerate adoption of OpenAI technology at scale and guide organizations from initial activation to measurable, organization-wide impact. We partner closely with Sales, Product, Solutions Architecture, and Security to deliver safe and responsible AI transformation. Our work shapes how customers generate and measure tangible outcomes from OpenAI products and creates a repeatable blueprint for successful enterprise launches and expansions.\n\n\n\nAbout the Role\n\nWe are hiring a Value Engineer to help articulate and quantify the business value of OpenAI’s technology across Enterprise, Education, and Government customers. In this role, you will help customers and internal teams translate AI adoption into measurable financial and operational impact.\n\n\n\nAs an early member of the Value Engineering team, you will help define how OpenAI measures and communicates the real-world impact of AI across its customers. You will partner closely with Sales, AI Success Engineers, AI Deployment Engineering, and Product teams to identify high-impact AI use cases and build financial and operational business cases. Your work will directly influence executive alignment, investment decisions, renewals, and long-term expansion.\n\n\n\nYou will play a key role in helping build and shape the value engineering function from the ground up — developing repeatable frameworks, ROI models, value narratives, dashboards, and collateral that help internal teams and customers understand and measure the impact of AI adoption.\n\n\n\nSuccess in this role is measured by how clearly customers and internal teams can quantify the value of AI, how effectively business cases support adoption and expansion, and how scalable value frameworks become across the GTM organization.\n\n\n\nThis role is based in San Francisco or New York City and we offer relocation benefits to new employees.\n\n\n\nIn This Role, You Will\n\n - Lead business value assessments for our largest deals, working closely with customers to identify key business drivers and quantify the value of OpenAI’s products to support investment decisions\n\n - Build and maintain standardized ROI, TCO, and value modeling tools for internal and customer use.\n\n - Lead structured value discovery to identify high-impact use cases and define measurable outcomes.\n\n - Publish executive-ready business cases that quantify results and strengthen relationships with C-level stakeholders.\n\n - Codify value frameworks, methodologies, and reusable assets that scale value-based selling across the global GTM organization.\n\n - Establish baselines, KPIs, and dashboards to track and communicate value delivery.\n\n - Partner closely with Account Directors and post-sale teams to influence deal strategy, renewals, and expansion opportunities.\n\n - Contribute to thought leadership on AI-driven business transformation by identifying emerging patterns in how organizations realize value from AI.\n \n\nYou Will Thrive in This Role If You\n\n - Bring 6–10 years of experience in value engineering, management consulting, or adjacent roles.\n\n - Have strong financial and analytical skills, with experience quantifying and presenting value to executive stakeholders.\n\n - Demonstrate exceptional executive presence with strong written, verbal, and presentation skills.\n\n - Have experience working on large-scale AI, cloud, or digital transformation initiatives.\n\n - Communicate with clarity and confidence across technical and business audiences.\n\n - Can translate AI capabilities into compelling financial, productivity, and workforce transformation narratives.\n\n - Enjoy managing multiple complex customers and driving toward concrete, measurable outcomes.\n\n - Demonstrate humility, curiosity, and a customer-first mindset.\n\n - Operate with high ownership, urgency, and comfort navigating ambiguity.\n\n - Are a creative builder who thrives in 0→1 environments and enjoys rolling up your sleeves to balance strategic thinking with hands-on execution.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"0917cbe2-6d38-4fc8-881f-932c22780d92","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"519f226f-6272-40c4-a8b6-39f3de9df6bf","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"id":"e4d3f2cd-fb41-442e-84a6-411666f2335a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0fc4742f-21f9-40a3-925e-adeb0a6920c1","title":"Training - Runtime Foundations Engineer","department":"Scaling","team":"Runtime","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-09T18:29:12.507+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0fc4742f-21f9-40a3-925e-adeb0a6920c1","applyUrl":"https://jobs.ashbyhq.com/openai/0fc4742f-21f9-40a3-925e-adeb0a6920c1/application","descriptionHtml":"Training Runtime designs the core distributed runtime that powers everything from early research experiments to frontier-scale model runs. We build robust, scalable, high performance components to support our distributed training workloads. Our priorities are to maximize the productivity of our researchers and our hardware, accelerating progress towards AGI.
Within Training Runtime, the Runtime Foundations team develops the distributed OS responsible for orchestrating the large numbers of processes that make up modern training workloads and providing all necessary observability and resilience to operate in frontier scale environments. Our runtime sits beneath training frameworks and on top of research infrastructure, ensuring jobs run reliably across massive clusters while maintaining performance, stability, and observability.
Success for us is measured by both system reliability and researcher velocity - enabling ideas to scale from experiments to production training runs.
As a Training Runtime: Runtime Foundations Engineer, you will work on the software that ties thousands of computers together and exposes them as a unified system.
This system has to serve individual researchers running multiple parallel experiments, as well as our largest training runs spanning 100’s of thousands and even millions of machines and accelerators. This requires easy to use, introspectable systems that can promote a fast debugging and development cycle, as well as relentless optimization for scale while maintaining stability and performance throughout.
You will work primarily in Codex + Rust, building high-performance asynchronous systems with a strong emphasis on performance, correctness, resilience, and scalability.
Working at this scale and at the frontier of AI development poses novel challenges. We support many different types of research, and the problems you will be working on are highly ambiguous and require a superb ability to jump into novel domains, understand user problems, and demonstrate both strong design judgment and proficient execution to advance our programs.
We’re looking for people who love optimizing an end-to-end platform, understanding high-performance architectures to maximize both local and distributed performance across our supercomputers. We’re looking for engineers excited by the rapid pace of responding to the dynamic and evolving needs of our training runtime and compute stack.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Work across our Python and Rust stack
Design, build, and maintain software to orchestrate and monitor machine learning workloads on our largest supercomputers
Profile and optimize our software stack to support computation orchestration at frontier scale
Improve reliability, observability, and fault tolerance for long-running jobs
Debug complex distributed systems issues across large clusters
Respond to the changing shapes and needs of the ML systems to enable our researchers
Have experience developing distributed systems
Enjoy understanding how large systems behave and fail at scale
Love being both a developer and an operator
Care deeply about performance, correctness, and reliability
Have strong software engineering skills and are proficient in Rust or another systems programming language (e.g. C++)
Have solid Linux knowledge, and are comfortable with systems-level debugging, performance analysis, and memory profiling
Are comfortable and experienced in developing asynchronous and concurrent systems
Like high-ownership environments with light process and strong engineering agency
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nTraining Runtime designs the core distributed runtime that powers everything from early research experiments to frontier-scale model runs. We build robust, scalable, high performance components to support our distributed training workloads. Our priorities are to maximize the productivity of our researchers and our hardware, accelerating progress towards AGI.\n\nWithin Training Runtime, the Runtime Foundations team develops the distributed OS responsible for orchestrating the large numbers of processes that make up modern training workloads and providing all necessary observability and resilience to operate in frontier scale environments. Our runtime sits beneath training frameworks and on top of research infrastructure, ensuring jobs run reliably across massive clusters while maintaining performance, stability, and observability.\n\nSuccess for us is measured by both system reliability and researcher velocity - enabling ideas to scale from experiments to production training runs.\n\n\n\n\nABOUT THE ROLE\n\nAs a Training Runtime: Runtime Foundations Engineer, you will work on the software that ties thousands of computers together and exposes them as a unified system.\n\nThis system has to serve individual researchers running multiple parallel experiments, as well as our largest training runs spanning 100’s of thousands and even millions of machines and accelerators. This requires easy to use, introspectable systems that can promote a fast debugging and development cycle, as well as relentless optimization for scale while maintaining stability and performance throughout.\n\nYou will work primarily in Codex + Rust, building high-performance asynchronous systems with a strong emphasis on performance, correctness, resilience, and scalability.\n\nWorking at this scale and at the frontier of AI development poses novel challenges. We support many different types of research, and the problems you will be working on are highly ambiguous and require a superb ability to jump into novel domains, understand user problems, and demonstrate both strong design judgment and proficient execution to advance our programs.\n\nWe’re looking for people who love optimizing an end-to-end platform, understanding high-performance architectures to maximize both local and distributed performance across our supercomputers. We’re looking for engineers excited by the rapid pace of responding to the dynamic and evolving needs of our training runtime and compute stack.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Work across our Python and Rust stack\n\n - Design, build, and maintain software to orchestrate and monitor machine learning workloads on our largest supercomputers\n\n - Profile and optimize our software stack to support computation orchestration at frontier scale\n\n - Improve reliability, observability, and fault tolerance for long-running jobs\n\n - Debug complex distributed systems issues across large clusters\n\n - Respond to the changing shapes and needs of the ML systems to enable our researchers\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have experience developing distributed systems\n\n - Enjoy understanding how large systems behave and fail at scale\n\n - Love being both a developer and an operator\n\n - Care deeply about performance, correctness, and reliability\n\n - Have strong software engineering skills and are proficient in Rust or another systems programming language (e.g. C++)\n\n - Have solid Linux knowledge, and are comfortable with systems-level debugging, performance analysis, and memory profiling\n\n - Are comfortable and experienced in developing asynchronous and concurrent systems\n\n - Like high-ownership environments with light process and strong engineering agency\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $385K","compensationTiers":[{"id":"be96fed2-fb58-4e78-92b6-a59d7793f716","tierSummary":"$266K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8a7961db-2c9a-4167-968f-34dff91b3424","summary":"$266K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000},{"id":"d76709fc-3ecd-43cf-8f60-b3b95c3ced85","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"35f99494-1700-4b81-9363-aaead13ea477","title":"Counsel, Commercial","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-17T00:35:05.632+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/35f99494-1700-4b81-9363-aaead13ea477","applyUrl":"https://jobs.ashbyhq.com/openai/35f99494-1700-4b81-9363-aaead13ea477/application","descriptionHtml":"OpenAI’s Legal team plays a crucial role in advancing our mission by tackling innovative and fundamental legal issues in AI. The team includes professionals from diverse legal fields – technology, AI, infrastructure, privacy, IP, corporate, employment, tax, regulatory, and litigation – who collaborate closely with colleagues across the company.
If you are passionate about being a technology lawyer working on cutting-edge challenges, you’ll thrive here.
We are seeking an experienced commercial attorney to join our commercial legal team. Based in the US, you will help lead commercial legal support for OpenAI’s rapidly growing business, working with teams such as GTM, Partnerships, Procurement, Finance, Product, Infrastructure, and Engineering.
This is a great opportunity to join OpenAI’s commercial legal team, negotiating high-impact agreements and helping to build scalable frameworks for responsible growth.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week.
Serve as the legal partner for OpenAI’s business transactions, partnerships, and operations.
Provide practical, business-oriented legal advice to teams including Sales, Partnerships, Finance, Procurement, and Operations.
Identify and address commercial, product, regulatory, privacy, and other legal issues arising from commercial transactions.
Develop strategies and processes for handling legal issues in creative and scalable ways that support growth.
Monitor and advise on regulatory and compliance matters affecting AI and technology.
Collaborate with colleagues across OpenAI’s global legal team to ensure alignment across jurisdictions.
Have 7+ years of experience across in-house and technology-focused law firm roles.
Bring a strong background in drafting and negotiating complex commercial contracts.
Are comfortable operating in an entrepreneurial environment, and are proactive and independent.
Communicate with clarity and business judgment, tailoring advice to enable responsible growth.
Build cross-functional relationships and adapt communication styles to diverse audiences.
Have a strong sense of ownership, intellectual curiosity, and enthusiasm for technology.
Can demonstrate sound judgment in ambiguous or fast-changing situations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Legal team plays a crucial role in advancing our mission by tackling innovative and fundamental legal issues in AI. The team includes professionals from diverse legal fields – technology, AI, infrastructure, privacy, IP, corporate, employment, tax, regulatory, and litigation – who collaborate closely with colleagues across the company.\n\nIf you are passionate about being a technology lawyer working on cutting-edge challenges, you’ll thrive here.\n\n \n\n\nABOUT THE ROLE\n\nWe are seeking an experienced commercial attorney to join our commercial legal team. Based in the US, you will help lead commercial legal support for OpenAI’s rapidly growing business, working with teams such as GTM, Partnerships, Procurement, Finance, Product, Infrastructure, and Engineering.\n\nThis is a great opportunity to join OpenAI’s commercial legal team, negotiating high-impact agreements and helping to build scalable frameworks for responsible growth.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the legal partner for OpenAI’s business transactions, partnerships, and operations.\n\n - Provide practical, business-oriented legal advice to teams including Sales, Partnerships, Finance, Procurement, and Operations.\n\n - Identify and address commercial, product, regulatory, privacy, and other legal issues arising from commercial transactions.\n\n - Develop strategies and processes for handling legal issues in creative and scalable ways that support growth.\n\n - Monitor and advise on regulatory and compliance matters affecting AI and technology.\n\n - Collaborate with colleagues across OpenAI’s global legal team to ensure alignment across jurisdictions.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 7+ years of experience across in-house and technology-focused law firm roles.\n\n - Bring a strong background in drafting and negotiating complex commercial contracts.\n\n - Are comfortable operating in an entrepreneurial environment, and are proactive and independent.\n\n - Communicate with clarity and business judgment, tailoring advice to enable responsible growth.\n\n - Build cross-functional relationships and adapt communication styles to diverse audiences.\n\n - Have a strong sense of ownership, intellectual curiosity, and enthusiasm for technology.\n\n - Can demonstrate sound judgment in ambiguous or fast-changing situations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"4522cdbf-83f3-4977-bd02-1b7240259e34","tierSummary":"San Francisco $252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a6a885fa-a755-4da0-ac51-36cb50c56487","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9ee2fb44-7480-4171-a9a3-5e305b053351","summary":"San Francisco $252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000}]}},{"id":"7b90b83c-ec28-4e65-a235-6675e37b91c3","title":"Forward Deployed Software Engineer - Seattle","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-04T23:03:50.161+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7b90b83c-ec28-4e65-a235-6675e37b91c3","applyUrl":"https://jobs.ashbyhq.com/openai/7b90b83c-ec28-4e65-a235-6675e37b91c3/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the Role
We are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements.
You will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback.
This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role, you will:
Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.
Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.
Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.
Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.
Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback
Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.
You’ll thrive in this role if you:
7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable
Former founder, or early engineer at a startup who has built a product from scratch is a plus
Experience with relational databases like Postgres/MySQL
Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the Role\n\nWe are looking for customer-focused software engineers to build effective custom software that leverages OpenAI’s APIs to solve real customer problems. As an FDSWE, you will work with our customers and OpenAI Forward Deployed Engineers to design and implement scalable solutions that solve their most difficult problems. You will design abstractions to solve customer problems, and then use them to scale our speed and quality of delivery across all Forward Deployed engagements.\n\n\nYou will collaborate closely with Sales, Solutions Engineering, Solutions Architects, and Customer Success Managers who work on the same account. You will also work with our Research and Applied Product and Engineering teams to provide insightful customer feedback.\n\n\n\nThis role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role, you will:\n\n - Embed deeply with strategic customers to understand their business challenges and technical requirements in detail.\n\n - Design, architect, and develop full-stack solutions using an experiment-driven, iterative approach.\n\n - Prepare detailed scopes of work and project plans for both proof-of-concept prototypes and full production deployments.\n\n - Work hands-on with customers' technical teams as a technical expert and trusted advisor, coding side-by-side to drive projects to completion on their infrastructure.\n\n - Collaborate with Product, Research and Applied teams to ensure seamless customer experiences, project success and actionable product feedback\n\n - Contribute to internal knowledge bases, codifying best practices and sharing insights gained from customer engagements to scale the Forward Deployed Engineering function.\n \n \n\nYou’ll thrive in this role if you:\n\n - 7+ years of professional full stack engineering experience (excluding internships) in relevant roles at tech and product-driven companies - customer-facing experience is highly desirable\n\n - Former founder, or early engineer at a startup who has built a product from scratch is a plus\n\n - Experience with relational databases like Postgres/MySQL\n\n - Have a bias for action and willingness to work iteratively with your customers to deliver the right solution that solves their problem.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$153K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$153K - $325K","compensationTiers":[{"id":"b7aea48c-1fc1-43c8-8296-6f4ef5c698c2","tierSummary":"$153K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a9b5ae0a-a73e-4748-9047-c57eb1d16e71","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e9357136-6394-4151-965a-0d3081e2c8ca","summary":"$153K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":153000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":153000,"maxValue":325000}]}},{"id":"e14fc37c-7ae5-4a6b-ba0d-a36860cf9bb2","title":"Software Engineer, Delivery / CD","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-05-04T18:54:22.168+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e14fc37c-7ae5-4a6b-ba0d-a36860cf9bb2","applyUrl":"https://jobs.ashbyhq.com/openai/e14fc37c-7ae5-4a6b-ba0d-a36860cf9bb2/application","descriptionHtml":"About the Role
The Engineering Acceleration Delivery / Continuous Deployment team builds and operates the systems that safely ship OpenAI’s infrastructure and product code to production.
We own the deployment platform, release pipelines, and rollout safety mechanisms that allow engineers across OpenAI to deploy changes rapidly while minimizing operational risk. Our mission is to make production deployments fast, safe, and increasingly autonomous.
This role sits at the intersection of developer productivity, distributed systems reliability, and large-scale infrastructure orchestration.
In This Role, You Will
Design and build continuous deployment infrastructure that safely rolls out changes across dozens of Kubernetes clusters and global regions.
Develop systems for progressive delivery, including canary releases, staged rollouts, and automated rollback.
Improve engineering velocity by reducing friction in the release pipeline and automating manual operational workflows.
Work with product and infrastructure teams to ensure their services are deployable, observable, and resilient at scale.
Implement and evolve deployment methodologies such as GitOps, infrastructure-as-code, and progressive delivery patterns.
Build systems that automatically evaluate deployment health using metrics, logs, traces, and alerts to detect regressions and trigger safe rollbacks.
Build systems that support agent-assisted or autonomous deployment workflows using modern AI tooling.
Technologies commonly used in this environment include:
Kubernetes for large-scale container orchestration and runtime infrastructure
Python and FastAPI for internal services
Terraform for infrastructure as code
GitOps-based deployment workflows (e.g., ArgoCD, Flux, or similar systems)
Buildkite for CI orchestration
You may be a strong fit if you:
Have worked with Kubernetes-based deployment systems at scale
Have experience building or operating continuous deployment platforms
Are familiar with GitOps tooling such as ArgoCD or Flux
Are excited about building AI-assisted systems and agents that intelligently shepherd software changes from commit to safe production rollout.
Care deeply about safe production rollouts and minimizing blast radius
Enjoy building internal platforms that improve developer productivity across the organization
Compensation
$230K – $490K + Offers Equity
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nThe Engineering Acceleration Delivery / Continuous Deployment team builds and operates the systems that safely ship OpenAI’s infrastructure and product code to production.\n\nWe own the deployment platform, release pipelines, and rollout safety mechanisms that allow engineers across OpenAI to deploy changes rapidly while minimizing operational risk. Our mission is to make production deployments fast, safe, and increasingly autonomous.\n\nThis role sits at the intersection of developer productivity, distributed systems reliability, and large-scale infrastructure orchestration.\n\n\n\nIn This Role, You Will\n\n - Design and build continuous deployment infrastructure that safely rolls out changes across dozens of Kubernetes clusters and global regions.\n\n - Develop systems for progressive delivery, including canary releases, staged rollouts, and automated rollback.\n\n - Improve engineering velocity by reducing friction in the release pipeline and automating manual operational workflows.\n\n - Work with product and infrastructure teams to ensure their services are deployable, observable, and resilient at scale.\n\n - Implement and evolve deployment methodologies such as GitOps, infrastructure-as-code, and progressive delivery patterns.\n\n - Build systems that automatically evaluate deployment health using metrics, logs, traces, and alerts to detect regressions and trigger safe rollbacks.\n\n - Build systems that support agent-assisted or autonomous deployment workflows using modern AI tooling.\n \n \n\nTechnologies commonly used in this environment include:\n\n\n\n - Kubernetes for large-scale container orchestration and runtime infrastructure\n\n - Python and FastAPI for internal services\n\n - Terraform for infrastructure as code\n\n - GitOps-based deployment workflows (e.g., ArgoCD, Flux, or similar systems)\n\n - Buildkite for CI orchestration\n \n\nYou may be a strong fit if you:\n\n - Have worked with Kubernetes-based deployment systems at scale\n\n - Have experience building or operating continuous deployment platforms\n\n - Are familiar with GitOps tooling such as ArgoCD or Flux\n\n - Are excited about building AI-assisted systems and agents that intelligently shepherd software changes from commit to safe production rollout.\n\n - Care deeply about safe production rollouts and minimizing blast radius\n\n - Enjoy building internal platforms that improve developer productivity across the organization\n \n \n\nCompensation\n\n$230K – $490K + Offers Equity\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$210K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$210K - $490K","compensationTiers":[{"id":"137d09e9-58c7-4a04-b524-fe1c965891a3","tierSummary":"$210K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1f7ca928-b6e1-45c5-b090-e90b4242e083","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2e9b66f1-a060-489d-a0ed-a3f93915511d","summary":"$210K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":490000}]}},{"id":"65780e7c-6cbd-4e01-a437-2142363d855d","title":"Demo Experience Engineer, Technical Success","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T18:21:37.454+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/65780e7c-6cbd-4e01-a437-2142363d855d","applyUrl":"https://jobs.ashbyhq.com/openai/65780e7c-6cbd-4e01-a437-2142363d855d/application","descriptionHtml":"About The Team
Our mission is to bring OpenAI products to life for every customer. Demo Experience equips customer-facing teams with the experiences, systems, and confidence to make frontier capabilities tangible, relevant, and trustworthy.
OpenAI’s products and customer needs are evolving rapidly. Demo Experience closes the gap between a frontier capability and a credible customer experience—making new capabilities understandable, demonstrable, and reusable quickly at scale.
Working across Product, Engineering, Marketing, Operations, and GTM, we turn recurring customer needs into reusable capabilities and raise the standard for every customer conversation.
About The Role
Demo Experience Engineers work at the intersection of product engineering, technical storytelling, and GTM execution. You will own ambiguous, high-leverage problems end to end—from building agentic prototypes to creating the infrastructure and self-service tools that make them reliable and reusable.
Your work will help customer-facing teams move faster, reduce avoidable failures, and translate frontier product capabilities into clear customer value. You will also turn recurring patterns from customer-facing work into product feedback, launch-readiness improvements, and scalable systems. Success in this role means teams can demonstrate new capabilities sooner and with greater confidence. Recurring requests become reusable capabilities instead of one-off work. Demo experiences are accurate, reliable, and safe. Insights from customer-facing work improve product and readiness decisions.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In This Role, You Will
Own end-to-end demo readiness for new and priority product capabilities, including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths.
Build compelling prototypes, LLM agents, and reference flows that make complex capabilities tangible and connect them to clear customer outcomes.
Convert recurring needs into reusable accelerators—including companion apps, templates, LLM Skills and Plugins, and self-service demo packages—that scale across customer-facing teams.
Work alongside GTM partners on high-impact customer moments, unblock critical technical gaps, and identify the patterns that should scale.
Build always-on internal agentic systems that automate demo preparation, validation, and asset maintenance for the Demo Experience team.
Translate recurring feedback into product insights, launch-readiness priorities, and systemic improvements with Product and Engineering.
Define and raise the bar for demo quality across accuracy, safety, reliability, usability, and adoption.
You’ll Thrive In This Role If You
Care deeply about creating exceptional demo experiences and helping customer-facing teams translate OpenAI’s product value into customer understanding, trust, and action.
Are a product-minded engineer who can move from an ambiguous capability to working software and then harden it into a reliable, reusable system.
Have a track record of building compelling demos, reusable technical assets, or tooling that accelerates adoption and improves execution.
Understand when a customer needs a bespoke solution and when it should become a shared platform capability.
Bring strong engineering depth across software architectures, integrations, data, LLM agents, skills, plugins, or other AI-powered systems.
Thrive in rapidly evolving, ambiguous environments and influence effectively across Product, Engineering, Marketing, Operations, and GTM through curiosity, humility, and strong judgment.
Maintain a strong commitment to AI safety, responsible deployment, and representing OpenAI’s products accurately and credibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About The Team\n\n\nOur mission is to bring OpenAI products to life for every customer. Demo Experience equips customer-facing teams with the experiences, systems, and confidence to make frontier capabilities tangible, relevant, and trustworthy.\n\nOpenAI’s products and customer needs are evolving rapidly. Demo Experience closes the gap between a frontier capability and a credible customer experience—making new capabilities understandable, demonstrable, and reusable quickly at scale.\n\nWorking across Product, Engineering, Marketing, Operations, and GTM, we turn recurring customer needs into reusable capabilities and raise the standard for every customer conversation.\n\n\nAbout The Role\n\n\nDemo Experience Engineers work at the intersection of product engineering, technical storytelling, and GTM execution. You will own ambiguous, high-leverage problems end to end—from building agentic prototypes to creating the infrastructure and self-service tools that make them reliable and reusable.\n\nYour work will help customer-facing teams move faster, reduce avoidable failures, and translate frontier product capabilities into clear customer value. You will also turn recurring patterns from customer-facing work into product feedback, launch-readiness improvements, and scalable systems. Success in this role means teams can demonstrate new capabilities sooner and with greater confidence. Recurring requests become reusable capabilities instead of one-off work. Demo experiences are accurate, reliable, and safe. Insights from customer-facing work improve product and readiness decisions.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn This Role, You Will\n\n - Own end-to-end demo readiness for new and priority product capabilities, including environments, integrations, synthetic data, evaluations, reliability checks, and fallback paths.\n\n - Build compelling prototypes, LLM agents, and reference flows that make complex capabilities tangible and connect them to clear customer outcomes.\n\n - Convert recurring needs into reusable accelerators—including companion apps, templates, LLM Skills and Plugins, and self-service demo packages—that scale across customer-facing teams.\n\n - Work alongside GTM partners on high-impact customer moments, unblock critical technical gaps, and identify the patterns that should scale.\n\n - Build always-on internal agentic systems that automate demo preparation, validation, and asset maintenance for the Demo Experience team.\n\n - Translate recurring feedback into product insights, launch-readiness priorities, and systemic improvements with Product and Engineering.\n\n - Define and raise the bar for demo quality across accuracy, safety, reliability, usability, and adoption.\n\n\n\nYou’ll Thrive In This Role If You\n\n - Care deeply about creating exceptional demo experiences and helping customer-facing teams translate OpenAI’s product value into customer understanding, trust, and action.\n\n - Are a product-minded engineer who can move from an ambiguous capability to working software and then harden it into a reliable, reusable system.\n\n - Have a track record of building compelling demos, reusable technical assets, or tooling that accelerates adoption and improves execution.\n\n - Understand when a customer needs a bespoke solution and when it should become a shared platform capability.\n\n - Bring strong engineering depth across software architectures, integrations, data, LLM agents, skills, plugins, or other AI-powered systems.\n\n - Thrive in rapidly evolving, ambiguous environments and influence effectively across Product, Engineering, Marketing, Operations, and GTM through curiosity, humility, and strong judgment.\n\n - Maintain a strong commitment to AI safety, responsible deployment, and representing OpenAI’s products accurately and credibly.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"27083bbc-0f1a-4a3c-8ada-9bdc2ad98f55","tierSummary":"$234K – $260K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"ea31582b-b074-491b-88dc-89124677d8a0","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"id":"40c8694f-d644-4bda-aed7-216ada09ebd4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"99f4a8ea-6bd0-49a3-b90a-5004c8923523","title":"Customer Success Manager, Ads Solutions (New York City)","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-11T14:17:51.272+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/99f4a8ea-6bd0-49a3-b90a-5004c8923523","applyUrl":"https://jobs.ashbyhq.com/openai/99f4a8ea-6bd0-49a3-b90a-5004c8923523/application","descriptionHtml":"OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.
This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.
This role will be hybrid in New York City.
Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
Identify opportunities to expand partnerships through increased product adoption and incremental investment.
Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
Surface advertiser feedback and insights to inform product improvements and long-term strategy.
Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.
Has 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
Has experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
Is comfortable interpreting performance data and translating insights into strategic recommendations.
Has experience with data querying (e.g. SQL, advanced excel/GSheet)
Communicates clearly and builds trust with both technical and non-technical stakeholders.
Operates with ownership and accountability in fast-moving, evolving environments.
Demonstrates sound judgment and a commitment to user trust and responsible platform growth.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.\n\nThis role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.\n\n\n\nThis role will be hybrid in New York City.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own relationships with a portfolio of advertising partners, serving as their primary point of contact.\n\n - Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.\n\n - Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.\n\n - Identify opportunities to expand partnerships through increased product adoption and incremental investment.\n\n - Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.\n\n - Surface advertiser feedback and insights to inform product improvements and long-term strategy.\n\n - Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Has 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.\n\n - Has experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.\n\n - Is comfortable interpreting performance data and translating insights into strategic recommendations.\n\n - Has experience with data querying (e.g. SQL, advanced excel/GSheet)\n\n - Communicates clearly and builds trust with both technical and non-technical stakeholders.\n\n - Operates with ownership and accountability in fast-moving, evolving environments.\n\n - Demonstrates sound judgment and a commitment to user trust and responsible platform growth.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$176K – $234K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$176K - $234K","compensationTiers":[{"id":"cd850164-40d4-440c-ba25-c8c1abf2941c","tierSummary":"Estimated Base Salary $176K – $234K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"c650db89-8b68-4472-8392-a3871f5d66f7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d8c0e5bd-3245-4bf2-b654-292c9ccf96cd","summary":"Estimated Base Salary $176K – $234K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":234000},{"id":"fc969c5f-a6ae-4c2e-af43-f351d59ed4ea","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":234000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3254f6a7-6353-4a77-beec-f37b832c99ae","title":"Applied AI Engineer, API Platform, Digital Natives","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-29T17:22:50.889+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3254f6a7-6353-4a77-beec-f37b832c99ae","applyUrl":"https://jobs.ashbyhq.com/openai/3254f6a7-6353-4a77-beec-f37b832c99ae/application","descriptionHtml":"
About the team
The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our API customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance.
As an Applied AI Engineer in the Digital Native segment, you’ll work with industry-leading technology companies like Stripe, Uber, and Reddit to bring new AI capabilities into the products their customers use every day. You’ll partner directly with experienced product and engineering teams to turn frontier model capabilities into new features and agentic experiences. The work combines rapid experimentation with the demands of established products: complex systems, real users, and high expectations for quality and performance. Lessons from these deployments inform OpenAI’s product and research teams.
About the role
You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact – not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in our NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Deeply embed with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our API.
Forge relationships with CTOs, AI Product and engineering leaders to ensure their application’s successful deployment at scale.
Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.
Build targeted prototypes, pilots, and model evaluations with customer teams to test product ideas, guide architecture decisions, and inform their product roadmaps.
Collaborate with our Product and Research teams in validating upcoming frontier AI capabilities in customer environments, and deliver high-signal feedback to steer OpenAI’s roadmap.
Scale the Applied AI Engineer function through sharing knowledge and publishing best-practices to our internal and external repositories.
Evaluate emerging model capabilities, developer tools, and implementation patterns, and translate relevant advances into practical recommendations for customer applications.
Work alongside customer teams through on-site workshops and implementation sessions, helping resolve technical challenges and strengthen relationships. This includes occasional travel.
You’ll thrive in this role if you:
Bring 8+ years of deep, hands-on technical experience and an eagerness to work closely with customers. Our team consists of former startup founders, software and ML engineers, technical product managers and solution architects.
Have a track record of personally leading complex, production-scale AI/ML systems from ambiguous discovery through production deployment, adoption, and measurable business impact.
Are passionate about being on the forefront of the latest AI industry trends, incl. agent architecture patterns, advanced prompt and context engineering, evaluation frameworks, safety, and security.
Are proficient in Python, JavaScript, TypeScript, or similar languages and are comfortable building production-quality prototypes and reference implementations.
Demonstrate strong technical judgment: know when to go deep personally, when to mobilize specialists, and how to make clear recommendations with incomplete information.
Have a humble attitude and an eagerness to help others with empathy.
Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
Thrive in dynamic environments and can navigate ambiguity with ease.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"\nAbout the team\n\nThe Applied AI Engineering team is responsible for ensuring the safe and effective deployment of generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our API customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance.\n\nAs an Applied AI Engineer in the Digital Native segment, you’ll work with industry-leading technology companies like Stripe, Uber, and Reddit to bring new AI capabilities into the products their customers use every day. You’ll partner directly with experienced product and engineering teams to turn frontier model capabilities into new features and agentic experiences. The work combines rapid experimentation with the demands of established products: complex systems, real users, and high expectations for quality and performance. Lessons from these deployments inform OpenAI’s product and research teams.\n\nAbout the role\n\nYou will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact – not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\n\nThis role is based in our NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you will:\n\n - Deeply embed with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our API.\n\n - Forge relationships with CTOs, AI Product and engineering leaders to ensure their application’s successful deployment at scale.\n\n - Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.\n\n - Build targeted prototypes, pilots, and model evaluations with customer teams to test product ideas, guide architecture decisions, and inform their product roadmaps.\n\n - Collaborate with our Product and Research teams in validating upcoming frontier AI capabilities in customer environments, and deliver high-signal feedback to steer OpenAI’s roadmap.\n\n - Scale the Applied AI Engineer function through sharing knowledge and publishing best-practices to our internal and external repositories.\n\n - Evaluate emerging model capabilities, developer tools, and implementation patterns, and translate relevant advances into practical recommendations for customer applications.\n\n - Work alongside customer teams through on-site workshops and implementation sessions, helping resolve technical challenges and strengthen relationships. This includes occasional travel.\n\n\nYou’ll thrive in this role if you:\n\n - Bring 8+ years of deep, hands-on technical experience and an eagerness to work closely with customers. Our team consists of former startup founders, software and ML engineers, technical product managers and solution architects.\n\n - Have a track record of personally leading complex, production-scale AI/ML systems from ambiguous discovery through production deployment, adoption, and measurable business impact.\n\n - Are passionate about being on the forefront of the latest AI industry trends, incl. agent architecture patterns, advanced prompt and context engineering, evaluation frameworks, safety, and security.\n\n - Are proficient in Python, JavaScript, TypeScript, or similar languages and are comfortable building production-quality prototypes and reference implementations.\n\n - Demonstrate strong technical judgment: know when to go deep personally, when to mobilize specialists, and how to make clear recommendations with incomplete information.\n\n - Have a humble attitude and an eagerness to help others with empathy.\n\n - Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.\n\n - Thrive in dynamic environments and can navigate ambiguity with ease.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$251K – $278K • Offers Equity","scrapeableCompensationSalarySummary":"$251K - $278K","compensationTiers":[{"id":"9d1723b5-8134-4bf4-a37e-dfa78d7b2c5c","tierSummary":"$251K – $278K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"d7b5b34e-e455-4add-a78a-0adfafcc8495","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b408359b-ad5d-475e-94c8-f84d3ab28218","summary":"$251K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":278000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":278000}]}},{"id":"d9b730a4-ee24-4d18-bb46-d8111591c6d2","title":"Engineering Manager, ChatGPT Space","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-01T15:49:39.075+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d9b730a4-ee24-4d18-bb46-d8111591c6d2","applyUrl":"https://jobs.ashbyhq.com/openai/d9b730a4-ee24-4d18-bb46-d8111591c6d2/application","descriptionHtml":"About the Team
The ChatGPT Space team is rethinking what work looks like when teams and agents can create together. We are building a shared workspace where a rough idea can become a polished, editable artifact, from Pages, Sheets, and Slides to entirely new kinds of work products.
Our ambition is to build the best place for teams and agents to turn ideas into things they could not make alone. The work should keep evolving after the first draft, drawing on shared context, improving through collaboration, and staying current as a project moves forward.
This is a high-agency team working across product, design, and research. We partner closely with model training teams to shape how frontier models create and edit artifacts, then bring those capabilities into a coherent experience across Pages, files, and tools. The work spans full-stack product engineering, editing and rendering systems, model integration, and collaboration, with a high bar for taste, correctness, and speed.
As Engineering Manager, ChatGPT Space, you will lead and grow the product engineering team defining this experience. You will help shape both the product and the team that builds it, turning an ambitious, evolving vision into software people love to use.
You will partner with product and design on what great collaboration between teams and agents should feel like, with research on what models can create, and with infrastructure and enterprise partners on a dependable experience at scale.
This is a role for a leader who has built from zero to one and wants to help define a new category of work. You will bring the technical depth to guide hard decisions and the product judgment to know what is worth building, while developing engineers and giving them the clarity and autonomy to ship.
This role is based in San Francisco.
Lead, manage, and grow a product engineering team, creating clear ownership, supporting engineers’ development, and hiring exceptional people
Partner with product and design to shape the ChatGPT Space roadmap and translate user needs into focused, well-crafted releases
Lead the development of creation, editing, and collaboration experiences for teams and agents, including tools that connect project context and keep work up to date
Set technical direction for full-stack product systems, editing and rendering surfaces, and model-facing integrations
Partner closely with research teams on artifact tools, model behavior, training needs, and evaluations, turning improvements in model capability into better products
Establish a high bar for editor quality, correctness, latency, and reliability, and use user feedback and evaluation results to guide improvements
Work with infrastructure and enterprise partners to deliver dependable experiences, align interfaces and ownership, and resolve problems across team boundaries
Balance new product development with the technical investments and operational discipline needed to sustain quality as the product grows
Build an effective operating cadence that keeps a fast-moving team aligned and gives engineers the context and autonomy to do their best work
Have a track record of leading engineering teams and helping engineers grow while delivering excellent products
Have built products from zero to one and can turn an ambiguous opportunity into a clear direction and practical execution plan
Bring strong product judgment and design taste, with a deep interest in how teams and agents create, edit, and collaborate
Have strong full-stack engineering fundamentals and can guide technical decisions across frontend, backend, and model-facing systems
Work effectively with product, design, research, and infrastructure partners, building alignment without losing momentum
Care deeply about craft, performance, correctness, and reliability, and can help a team improve all four while moving quickly
Communicate clearly, make thoughtful tradeoffs, and adapt as user needs and model capabilities evolve
Want to help define and build a new category of work for teams and agents
Experience as a founder, product manager, or design engineer would be especially relevant, as would a track record of bringing a similarly strong product perspective to engineering leadership.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":" About the Team\n\nThe ChatGPT Space team is rethinking what work looks like when teams and agents can create together. We are building a shared workspace where a rough idea can become a polished, editable artifact, from Pages, Sheets, and Slides to entirely new kinds of work products.\n\nOur ambition is to build the best place for teams and agents to turn ideas into things they could not make alone. The work should keep evolving after the first draft, drawing on shared context, improving through collaboration, and staying current as a project moves forward.\n\nThis is a high-agency team working across product, design, and research. We partner closely with model training teams to shape how frontier models create and edit artifacts, then bring those capabilities into a coherent experience across Pages, files, and tools. The work spans full-stack product engineering, editing and rendering systems, model integration, and collaboration, with a high bar for taste, correctness, and speed.\n\n\n\n\nABOUT THE ROLE\n\nAs Engineering Manager, ChatGPT Space, you will lead and grow the product engineering team defining this experience. You will help shape both the product and the team that builds it, turning an ambitious, evolving vision into software people love to use.\n\nYou will partner with product and design on what great collaboration between teams and agents should feel like, with research on what models can create, and with infrastructure and enterprise partners on a dependable experience at scale.\n\nThis is a role for a leader who has built from zero to one and wants to help define a new category of work. You will bring the technical depth to guide hard decisions and the product judgment to know what is worth building, while developing engineers and giving them the clarity and autonomy to ship.\n\nThis role is based in San Francisco.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Lead, manage, and grow a product engineering team, creating clear ownership, supporting engineers’ development, and hiring exceptional people\n\n - Partner with product and design to shape the ChatGPT Space roadmap and translate user needs into focused, well-crafted releases\n\n - Lead the development of creation, editing, and collaboration experiences for teams and agents, including tools that connect project context and keep work up to date\n\n - Set technical direction for full-stack product systems, editing and rendering surfaces, and model-facing integrations\n\n - Partner closely with research teams on artifact tools, model behavior, training needs, and evaluations, turning improvements in model capability into better products\n\n - Establish a high bar for editor quality, correctness, latency, and reliability, and use user feedback and evaluation results to guide improvements\n\n - Work with infrastructure and enterprise partners to deliver dependable experiences, align interfaces and ownership, and resolve problems across team boundaries\n\n - Balance new product development with the technical investments and operational discipline needed to sustain quality as the product grows\n\n - Build an effective operating cadence that keeps a fast-moving team aligned and gives engineers the context and autonomy to do their best work\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have a track record of leading engineering teams and helping engineers grow while delivering excellent products\n\n - Have built products from zero to one and can turn an ambiguous opportunity into a clear direction and practical execution plan\n\n - Bring strong product judgment and design taste, with a deep interest in how teams and agents create, edit, and collaborate\n\n - Have strong full-stack engineering fundamentals and can guide technical decisions across frontend, backend, and model-facing systems\n\n - Work effectively with product, design, research, and infrastructure partners, building alignment without losing momentum\n\n - Care deeply about craft, performance, correctness, and reliability, and can help a team improve all four while moving quickly\n\n - Communicate clearly, make thoughtful tradeoffs, and adapt as user needs and model capabilities evolve\n\n - Want to help define and build a new category of work for teams and agents\n\nExperience as a founder, product manager, or design engineer would be especially relevant, as would a track record of bringing a similarly strong product perspective to engineering leadership.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$401K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$401K - $445K","compensationTiers":[{"id":"a58f97c8-b63b-4786-9aec-c6182543825f","tierSummary":"$401K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d6bee4dc-c745-4a55-9593-361e6635e3d5","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1205008c-d139-4302-9a22-22ae9540c6c6","summary":"$401K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":445000}]}},{"id":"deff9215-217d-4392-825e-7788cb8205f3","title":"Software Engineer, Localization","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-18T21:25:49.295+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/deff9215-217d-4392-825e-7788cb8205f3","applyUrl":"https://jobs.ashbyhq.com/openai/deff9215-217d-4392-825e-7788cb8205f3/application","descriptionHtml":"OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. A majority of our users interact with our products in languages other than English, and our products must work seamlessly across languages, regions, and cultures.
The Internationalization team builds the infrastructure that enables OpenAI products to ship globally by default. We develop the systems that power localization, international product launches, and high-quality global user experiences across all OpenAI products.
As a Senior Software Engineer on the Internationalization team, you will build the systems that power localization and international product launches at OpenAI. You’ll work on the platform that manages product content, translation workflows, and localization infrastructure across our products.
This role sits at the intersection of AI systems, developer platforms, and product infrastructure.
Build and scale OpenAI’s localization, content, and experimentation platform used across OpenAI product teams, including open-source components:
Develop AI-powered translation pipelines combined with human-in-the-loop review workflows.
Design systems that reliably deliver localized product content across web and mobile apps.
Build tools that enable linguists and localization teams to review and improve translations.
Develop developer tooling that simplifies localization and internationalization workflows.
Build and maintain internationalization libraries used across OpenAI products:
Design systems that correctly handle numbers, currencies, dates, and pluralization across locales.
Improve support for multilingual interfaces and right-to-left languages.
Partner with product teams to improve the international readiness of new features.
Have strong software engineering experience building backend or full-stack systems.
Have familiarity with Java, React, MySQL, and cloud infrastructure patterns such as object storage, containerized services, and Kubernetes.
Enjoy building platforms and internal tools used by many teams.
Have experience with or appreciation for open-source software and developer tooling.
Are interested in combining AI systems with human workflows.
Care about product quality and global user experience.
Appreciate cultural and linguistic differences across regions; multilingual proficiency is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. A majority of our users interact with our products in languages other than English, and our products must work seamlessly across languages, regions, and cultures.\n\nThe Internationalization team builds the infrastructure that enables OpenAI products to ship globally by default. We develop the systems that power localization, international product launches, and high-quality global user experiences across all OpenAI products.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Software Engineer on the Internationalization team, you will build the systems that power localization and international product launches at OpenAI. You’ll work on the platform that manages product content, translation workflows, and localization infrastructure across our products.\n\nThis role sits at the intersection of AI systems, developer platforms, and product infrastructure.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Build and scale OpenAI’s localization, content, and experimentation platform used across OpenAI product teams, including open-source components:\n \n - Develop AI-powered translation pipelines combined with human-in-the-loop review workflows.\n \n - Design systems that reliably deliver localized product content across web and mobile apps.\n \n - Build tools that enable linguists and localization teams to review and improve translations.\n \n - Develop developer tooling that simplifies localization and internationalization workflows.\n\n - Build and maintain internationalization libraries used across OpenAI products:\n \n - Design systems that correctly handle numbers, currencies, dates, and pluralization across locales.\n \n - Improve support for multilingual interfaces and right-to-left languages.\n\n - Partner with product teams to improve the international readiness of new features.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have strong software engineering experience building backend or full-stack systems.\n\n - Have familiarity with Java, React, MySQL, and cloud infrastructure patterns such as object storage, containerized services, and Kubernetes.\n\n - Enjoy building platforms and internal tools used by many teams.\n\n - Have experience with or appreciation for open-source software and developer tooling.\n\n - Are interested in combining AI systems with human workflows.\n\n - Care about product quality and global user experience.\n\n - Appreciate cultural and linguistic differences across regions; multilingual proficiency is a plus.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"e5b46fb1-b690-4ee5-966a-317d3f2309fc","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cb087b6c-3a9f-4e8d-8883-7256e05f9d25","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ff725612-da2f-451b-ba1e-42151b927b44","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"b1a5980d-1c52-4af5-8596-5951b584ca37","title":"Strategy & Operations Lead — SEA & ANZ","department":"Business Operations","team":"Business Operations","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-15T05:45:05.196+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b1a5980d-1c52-4af5-8596-5951b584ca37","applyUrl":"https://jobs.ashbyhq.com/openai/b1a5980d-1c52-4af5-8596-5951b584ca37/application","descriptionHtml":"The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.
We are looking for a Strategy & Operations Lead to lead and scale operational excellence across India. Reporting to the VP for South East Asia & ANZ, this leader will work hand in hand with the VP to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.
This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.
Defining and implementing the South East Asia & ANZ operating strategy in alignment with APAC & global objectives and regional priorities.
Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.
Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.
Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.
Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.
Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.
Supporting market entry strategies and operational readiness for South East Asia & ANZ
Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.
Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.
Collaborating closely across functions to drive accountability and deliver against regional goals.
Ensuring seamless coordination between global and regional stakeholders.
Acting as a central point of accountability for operational delivery across South East Asia & ANZ.
Building, leading, and mentoring a high-performing regional operations team.
Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.
Developing leadership bench strength across key markets and functions.
Significant experience leading regional or international operations in a fast-scaling, complex business environment.
Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.
Experience operating across multiple markets, functions, and business lines, ideally within South East Asia & ANZ.
A track record of building scalable operating systems, processes, metrics, and reporting frameworks.
Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.
Excellent business judgment, with a bias toward action and strong accountability for outcomes.
Experience supporting market expansion, operational readiness, and/or regional growth initiatives.
Strong people leadership skills, including experience building and developing high-performing teams.
Comfort operating in ambiguity and creating structure in fast-moving environments.
High integrity, low ego, and a collaborative leadership style.
Strong written and verbal communication skills, with the ability to bring clarity to complex topics.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a Strategy & Operations Lead to lead and scale operational excellence across India. Reporting to the VP for South East Asia & ANZ, this leader will work hand in hand with the VP to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.\n\nThis person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Defining and implementing the South East Asia & ANZ operating strategy in alignment with APAC & global objectives and regional priorities.\n\n - Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.\n\n - Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.\n\n - Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.\n\n - Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.\n\n - Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.\n\n - Supporting market entry strategies and operational readiness for South East Asia & ANZ\n\n - Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.\n\n - Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.\n\n - Collaborating closely across functions to drive accountability and deliver against regional goals.\n\n - Ensuring seamless coordination between global and regional stakeholders.\n\n - Acting as a central point of accountability for operational delivery across South East Asia & ANZ.\n\n - Building, leading, and mentoring a high-performing regional operations team.\n\n - Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.\n\n - Developing leadership bench strength across key markets and functions.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - Significant experience leading regional or international operations in a fast-scaling, complex business environment.\n\n - Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.\n\n - Experience operating across multiple markets, functions, and business lines, ideally within South East Asia & ANZ.\n\n - A track record of building scalable operating systems, processes, metrics, and reporting frameworks.\n\n - Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.\n\n - Excellent business judgment, with a bias toward action and strong accountability for outcomes.\n\n - Experience supporting market expansion, operational readiness, and/or regional growth initiatives.\n\n - Strong people leadership skills, including experience building and developing high-performing teams.\n\n - Comfort operating in ambiguity and creating structure in fast-moving environments.\n\n - High integrity, low ego, and a collaborative leadership style.\n\n - Strong written and verbal communication skills, with the ability to bring clarity to complex topics.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"11aaa7ee-21b6-431f-99b1-42c4b830949e","title":"Applied AI Architect, Digital Natives","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-02T19:29:11.240+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/11aaa7ee-21b6-431f-99b1-42c4b830949e","applyUrl":"https://jobs.ashbyhq.com/openai/11aaa7ee-21b6-431f-99b1-42c4b830949e/application","descriptionHtml":"About the Team
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\nAbout the Role\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n \n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"73e56947-5d8b-414d-a0ac-9dc9b04e2406","title":"Software Engineer, Full-Stack - Core Experimentation","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-17T00:54:56.512+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/73e56947-5d8b-414d-a0ac-9dc9b04e2406","applyUrl":"https://jobs.ashbyhq.com/openai/73e56947-5d8b-414d-a0ac-9dc9b04e2406/application","descriptionHtml":"The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions.
Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After Statsig joined OpenAI, the team began the next chapter: bringing that deep product expertise, customer intuition, and mature platform infrastructure into OpenAI as the experimentation and rollout platform for every product we ship.
Today, we support teams across ChatGPT, Codex, model measurement, consumer experiences including ads, business subscriptions, developer products, and the shared infrastructure that connects them. These teams rely on Statsig to safely introduce new capabilities, compare product and model behavior, measure impact, and roll changes forward or back with confidence.
We are at a defining moment in the platform journey. OpenAI has the data, product surface area, and pace of innovation to learn faster than almost any organization in the world, but that potential only becomes real if teams can experiment responsibly, measure clearly, and roll out changes safely. Adoption of the platform is accelerating rapidly across the company, and recent SDK and server-side infrastructure work has already produced measurable wins in latency, reliability, memory usage, and compute efficiency for important services.
Based out of OpenAI’s Bellevue office, we are a close-knit team that values in-person collaboration, urgency, craft, and impact. We build for other builders, and the best version of this team is one where every OpenAI product team can move faster because the experimentation and rollout layer is dependable, fast, and easy to use.
We are looking for a full-stack engineer to help build the systems that make experimentation and rollout a first-class capability across OpenAI. You will work across frontend, backend, SDK, data, and infrastructure surfaces, with a focus on making complex workflows feel simple for the teams shipping OpenAI’s most important products.
This role is not only about adding features to a platform. It is about shaping the operating system OpenAI uses to decide what to launch, how to learn from it, and how to protect users and products as we scale. OpenAI’s next phase depends on our ability to move quickly without losing rigor, and Statsig is one of the places where that balance becomes real.
You will collaborate closely with teams building ChatGPT, Codex, model measurement workflows, consumer monetization and ads, business subscription experiences, developer products, and shared infrastructure. You will translate their launch and measurement needs into platform capabilities that can support the full company, not just one-off use cases.
Build product experiences and platform capabilities for experimentation, feature flags, dynamic configuration, rollout safety, and analytics.
Partner with product teams to understand launch workflows, measurement needs, and decision points, then turn those insights into durable platform features.
Improve SDK and server-side systems so experimentation and configuration are fast, reliable, and safe for high-scale OpenAI services.
Help teams across ChatGPT, Codex, model measurement, ads, business subscriptions, developer products, and infrastructure use Statsig effectively.
Design workflows that make it easier to create experiments, interpret results, monitor rollouts, and act quickly when a launch needs adjustment.
Contribute to the technical direction of a platform that must support rapid adoption, high availability, and increasingly sophisticated product and model evaluation needs.
Work from the Bellevue office with a team that values ownership, clear communication, and high-trust collaboration.
Have strong full-stack engineering judgment and enjoy building product surfaces that sit on top of serious platform and infrastructure constraints.
Care deeply about developer experience and can make powerful experimentation concepts feel intuitive to busy product teams.
Are excited by the post-acquisition chapter of a high-performing team: preserving what made Statsig strong while integrating deeply into OpenAI’s product development system.
Like working on systems where performance, reliability, and product quality all matter at the same time.
Can move between customer conversations, product design, backend architecture, SDK behavior, and data-informed decision making.
Want your work to influence how OpenAI ships across ChatGPT, Codex, model measurement, consumer monetization, business products, and future product surfaces.
Value in-person collaboration and want to help shape a growing Bellevue-based team.
This role is based in Bellevue, Washington. The team works in person and uses that time to move quickly, solve ambiguous problems together, and stay close to the product teams we support.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions.\n\nStatsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After Statsig joined OpenAI, the team began the next chapter: bringing that deep product expertise, customer intuition, and mature platform infrastructure into OpenAI as the experimentation and rollout platform for every product we ship.\n\nToday, we support teams across ChatGPT, Codex, model measurement, consumer experiences including ads, business subscriptions, developer products, and the shared infrastructure that connects them. These teams rely on Statsig to safely introduce new capabilities, compare product and model behavior, measure impact, and roll changes forward or back with confidence.\n\nWe are at a defining moment in the platform journey. OpenAI has the data, product surface area, and pace of innovation to learn faster than almost any organization in the world, but that potential only becomes real if teams can experiment responsibly, measure clearly, and roll out changes safely. Adoption of the platform is accelerating rapidly across the company, and recent SDK and server-side infrastructure work has already produced measurable wins in latency, reliability, memory usage, and compute efficiency for important services.\n\nBased out of OpenAI’s Bellevue office, we are a close-knit team that values in-person collaboration, urgency, craft, and impact. We build for other builders, and the best version of this team is one where every OpenAI product team can move faster because the experimentation and rollout layer is dependable, fast, and easy to use.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a full-stack engineer to help build the systems that make experimentation and rollout a first-class capability across OpenAI. You will work across frontend, backend, SDK, data, and infrastructure surfaces, with a focus on making complex workflows feel simple for the teams shipping OpenAI’s most important products.\n\nThis role is not only about adding features to a platform. It is about shaping the operating system OpenAI uses to decide what to launch, how to learn from it, and how to protect users and products as we scale. OpenAI’s next phase depends on our ability to move quickly without losing rigor, and Statsig is one of the places where that balance becomes real.\n\nYou will collaborate closely with teams building ChatGPT, Codex, model measurement workflows, consumer monetization and ads, business subscription experiences, developer products, and shared infrastructure. You will translate their launch and measurement needs into platform capabilities that can support the full company, not just one-off use cases.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Build product experiences and platform capabilities for experimentation, feature flags, dynamic configuration, rollout safety, and analytics.\n\n - Partner with product teams to understand launch workflows, measurement needs, and decision points, then turn those insights into durable platform features.\n\n - Improve SDK and server-side systems so experimentation and configuration are fast, reliable, and safe for high-scale OpenAI services.\n\n - Help teams across ChatGPT, Codex, model measurement, ads, business subscriptions, developer products, and infrastructure use Statsig effectively.\n\n - Design workflows that make it easier to create experiments, interpret results, monitor rollouts, and act quickly when a launch needs adjustment.\n\n - Contribute to the technical direction of a platform that must support rapid adoption, high availability, and increasingly sophisticated product and model evaluation needs.\n\n - Work from the Bellevue office with a team that values ownership, clear communication, and high-trust collaboration.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have strong full-stack engineering judgment and enjoy building product surfaces that sit on top of serious platform and infrastructure constraints.\n\n - Care deeply about developer experience and can make powerful experimentation concepts feel intuitive to busy product teams.\n\n - Are excited by the post-acquisition chapter of a high-performing team: preserving what made Statsig strong while integrating deeply into OpenAI’s product development system.\n\n - Like working on systems where performance, reliability, and product quality all matter at the same time.\n\n - Can move between customer conversations, product design, backend architecture, SDK behavior, and data-informed decision making.\n\n - Want your work to influence how OpenAI ships across ChatGPT, Codex, model measurement, consumer monetization, business products, and future product surfaces.\n\n - Value in-person collaboration and want to help shape a growing Bellevue-based team.\n\n\n\n\nLOCATION AND WORKPLACE\n\nThis role is based in Bellevue, Washington. The team works in person and uses that time to move quickly, solve ambiguous problems together, and stay close to the product teams we support.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"3857b6d7-fcb5-4c21-ba6c-dc8d23618c99","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bfb2a095-4588-4f44-b5d7-17ffe65132a4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"48285978-b6d0-4a7e-a838-0e591e506a5a","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"823a05bf-33fb-4d94-9dd8-571723d27b1a","title":"Software Engineer, Infrastructure - Core Experimentation ","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-03-17T00:56:17.258+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/823a05bf-33fb-4d94-9dd8-571723d27b1a","applyUrl":"https://jobs.ashbyhq.com/openai/823a05bf-33fb-4d94-9dd8-571723d27b1a/application","descriptionHtml":"The Statsig team within OpenAI owns the experimentation, rollout, dynamic configuration, and analytics infrastructure that sits on the launch path for OpenAI products. Our systems help teams ship safely, evaluate product and model changes in production, and make high-confidence decisions from real-world usage.
Statsig began as an independent company built around experimentation, feature management, and product analytics at scale. After Statsig joined OpenAI, the team began the next chapter: bringing that platform expertise and infrastructure into OpenAI as the experimentation and rollout foundation for every product we ship.
This is infrastructure with a very direct product consequence. Teams working on ChatGPT, Codex, model measurement, consumer experiences including ads, business subscriptions, developer products, and shared platform systems depend on Statsig to evaluate configurations, move traffic safely, ingest experiment data, serve analytics, and roll changes forward or back when production reality demands it.
We are at a critical point in the platform journey. Adoption is accelerating quickly across OpenAI, and the systems that were already important are becoming load-bearing for how the company launches. The infrastructure needs to stay fast under sharply increasing evaluation volume, reliable when more services depend on it, observable enough to debug quickly, and efficient enough to support OpenAI-wide scale.
Recent SDK and server-side infrastructure work has already produced measurable wins in latency, reliability, memory usage, and compute efficiency across important services. The next phase is to make those gains systematic: a platform that can absorb rapidly growing product velocity while preserving low latency, data quality, operational safety, and developer trust.
Based out of OpenAI's Bellevue office, we are a close-knit team that values in-person collaboration, technical depth, operational ownership, and building infrastructure that lets other builders move faster without taking on hidden reliability risk.
As an Infrastructure Engineer on the Statsig team, you will build and scale the foundational systems behind OpenAI's experimentation and rollout platform. You will work on the distributed control plane, SDK and server evaluation paths, ingestion pipelines, analytics foundations, and operational tooling that make launches safe and measurable at OpenAI scale.
This role is deeply technical and centered on performance, scalability, reliability, and correctness. You will design systems that serve low-latency configuration decisions, handle high-throughput event ingestion, preserve data availability for experimentation and analytics workflows, and keep critical launch infrastructure dependable as usage grows.
The work matters because OpenAI's next phase depends on learning quickly without compromising safety or reliability. Every major product surface needs a trusted way to evaluate changes, progressively roll them out, understand impact, and recover cleanly. Statsig is one of the core infrastructure layers that makes that possible.
Design and operate low-latency configuration delivery systems powering feature flags, dynamic configs, and progressive rollouts across OpenAI product suites.
Scale SDK, server-side evaluation, and control-plane systems so high-volume services can depend on Statsig without adding user-visible latency or operational fragility.
Build high-throughput data ingestion and analytics infrastructure for experimentation, product analytics, feature performance monitoring, and model or product measurement workflows.
Improve performance, efficiency, reliability, and observability of core Statsig infrastructure as OpenAI products scale globally.
Optimize query performance, data freshness, and data availability for teams making launch decisions from experimentation and analytics workflows.
Strengthen operational excellence through better SLOs, alerting, debugging tools, incident response, capacity planning, and failure-mode design.
Partner with teams across ChatGPT, Codex, model measurement, consumer ads, business subscriptions, developer products, and infrastructure to turn recurring launch and measurement needs into durable platform capabilities.
Lead large technical initiatives and shape the architecture of experimentation and rollout infrastructure used across the company.
Have experience building large-scale distributed systems with strict performance, availability, and correctness requirements.
Enjoy low-latency systems work, including real-time configuration delivery, SDK/runtime performance, caching, concurrency, and high-throughput service design.
Have built or operated large-scale data platforms, event pipelines, analytics systems, or query infrastructure where freshness and correctness matter.
Care deeply about reliability, observability, incident response, capacity planning, and the practical craft of keeping critical production systems boring in the best way.
Are excited by the post-acquisition chapter of a high-performing infrastructure team: preserving Statsig's strengths while integrating deeply into OpenAI's product and platform stack.
Want to work on infrastructure that directly affects how ChatGPT, Codex, model measurement, ads, business subscriptions, developer products, and future OpenAI surfaces ship.
Take ownership of complex technical problems end to end and enjoy building infrastructure that lets other teams move faster with more confidence.
This role is based in Bellevue, WA. The team works in person three days per week and offers relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Statsig team within OpenAI owns the experimentation, rollout, dynamic configuration, and analytics infrastructure that sits on the launch path for OpenAI products. Our systems help teams ship safely, evaluate product and model changes in production, and make high-confidence decisions from real-world usage.\n\n\nStatsig began as an independent company built around experimentation, feature management, and product analytics at scale. After Statsig joined OpenAI, the team began the next chapter: bringing that platform expertise and infrastructure into OpenAI as the experimentation and rollout foundation for every product we ship.\n\n\nThis is infrastructure with a very direct product consequence. Teams working on ChatGPT, Codex, model measurement, consumer experiences including ads, business subscriptions, developer products, and shared platform systems depend on Statsig to evaluate configurations, move traffic safely, ingest experiment data, serve analytics, and roll changes forward or back when production reality demands it.\n\n\nWe are at a critical point in the platform journey. Adoption is accelerating quickly across OpenAI, and the systems that were already important are becoming load-bearing for how the company launches. The infrastructure needs to stay fast under sharply increasing evaluation volume, reliable when more services depend on it, observable enough to debug quickly, and efficient enough to support OpenAI-wide scale.\n\n\nRecent SDK and server-side infrastructure work has already produced measurable wins in latency, reliability, memory usage, and compute efficiency across important services. The next phase is to make those gains systematic: a platform that can absorb rapidly growing product velocity while preserving low latency, data quality, operational safety, and developer trust.\n\n\nBased out of OpenAI's Bellevue office, we are a close-knit team that values in-person collaboration, technical depth, operational ownership, and building infrastructure that lets other builders move faster without taking on hidden reliability risk.\n\n\n\n\nABOUT THE ROLE\n\nAs an Infrastructure Engineer on the Statsig team, you will build and scale the foundational systems behind OpenAI's experimentation and rollout platform. You will work on the distributed control plane, SDK and server evaluation paths, ingestion pipelines, analytics foundations, and operational tooling that make launches safe and measurable at OpenAI scale.\n\n\nThis role is deeply technical and centered on performance, scalability, reliability, and correctness. You will design systems that serve low-latency configuration decisions, handle high-throughput event ingestion, preserve data availability for experimentation and analytics workflows, and keep critical launch infrastructure dependable as usage grows.\n\n\nThe work matters because OpenAI's next phase depends on learning quickly without compromising safety or reliability. Every major product surface needs a trusted way to evaluate changes, progressively roll them out, understand impact, and recover cleanly. Statsig is one of the core infrastructure layers that makes that possible.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Design and operate low-latency configuration delivery systems powering feature flags, dynamic configs, and progressive rollouts across OpenAI product suites.\n\n - Scale SDK, server-side evaluation, and control-plane systems so high-volume services can depend on Statsig without adding user-visible latency or operational fragility.\n\n - Build high-throughput data ingestion and analytics infrastructure for experimentation, product analytics, feature performance monitoring, and model or product measurement workflows.\n\n - Improve performance, efficiency, reliability, and observability of core Statsig infrastructure as OpenAI products scale globally.\n\n - Optimize query performance, data freshness, and data availability for teams making launch decisions from experimentation and analytics workflows.\n\n - Strengthen operational excellence through better SLOs, alerting, debugging tools, incident response, capacity planning, and failure-mode design.\n\n - Partner with teams across ChatGPT, Codex, model measurement, consumer ads, business subscriptions, developer products, and infrastructure to turn recurring launch and measurement needs into durable platform capabilities.\n\n - Lead large technical initiatives and shape the architecture of experimentation and rollout infrastructure used across the company.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have experience building large-scale distributed systems with strict performance, availability, and correctness requirements.\n\n - Enjoy low-latency systems work, including real-time configuration delivery, SDK/runtime performance, caching, concurrency, and high-throughput service design.\n\n - Have built or operated large-scale data platforms, event pipelines, analytics systems, or query infrastructure where freshness and correctness matter.\n\n - Care deeply about reliability, observability, incident response, capacity planning, and the practical craft of keeping critical production systems boring in the best way.\n\n - Are excited by the post-acquisition chapter of a high-performing infrastructure team: preserving Statsig's strengths while integrating deeply into OpenAI's product and platform stack.\n\n - Want to work on infrastructure that directly affects how ChatGPT, Codex, model measurement, ads, business subscriptions, developer products, and future OpenAI surfaces ship.\n\n - Take ownership of complex technical problems end to end and enjoy building infrastructure that lets other teams move faster with more confidence.\n\n\n\n\nLOCATION\n\nThis role is based in Bellevue, WA. The team works in person three days per week and offers relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"942f6017-59cb-4720-8155-ee0e1503f953","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e3e36864-4341-4739-b99c-21a2d15cdd54","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"dcf5521e-3d48-4df7-bda7-f1ce70ad1155","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"7ade7a12-845c-4e3a-af23-c028420bd181","title":"Software Engineer, Codex Core Agents","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-03-26T17:11:13.067+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7ade7a12-845c-4e3a-af23-c028420bd181","applyUrl":"https://jobs.ashbyhq.com/openai/7ade7a12-845c-4e3a-af23-c028420bd181/application","descriptionHtml":"About the Team
The Codex Core Agent team builds the kernel of Codex. We own making the agent better, accelerating research, and making those improvements real in production for our users.
That means working across the systems that make Codex actually function as an agent in the real world: the production performance envelope around tokens, latency, reliability, cost, and capacity; the core execution loop and interfaces that turn models into useful behavior; the shared infrastructure that enables other teams to build on Codex; and the feedback loops that turn real-world usage into better models and better agent behavior over time.
About the Role
We’re looking for engineers to build the infrastructure that powers Codex agents in production. This role focuses on the systems that let models safely execute code, interact with tools, complete long-running tasks, and operate reliably and efficiently at scale.
You’ll design and operate the infrastructure behind sandboxed execution, orchestration, stateful workflows, app-server and SDK boundaries, and model rollouts. You’ll work at the intersection of distributed systems, developer tooling, and AI, building primitives that make Codex faster, safer, more reliable, and easier for the rest of the organization to build on.
What You’ll Do
Design and build execution environments for AI agents, including sandboxing, isolation, and reproducibility.
Develop systems for agent orchestration across multi-step, tool-using workflows.
Build infrastructure for running, testing, and debugging code generated by models.
Create state and memory systems that allow agents to persist context across long-running tasks.
Optimize tokens, latency, reliability, and cost across Codex’s production fleet.
Support model rollouts, capacity planning, and the core tradeoffs between quality, speed, and economics to manage a fleet of frontier agents at scale.
Build shared platform capabilities that unblock product teams, partner teams, and open source Codex.
You Might Be a Good Fit If You
Have strong experience in distributed systems or infrastructure engineering.
Have built systems involving containers, sandboxing, or virtualization.
Are comfortable working across backend systems, APIs, and developer tooling.
Care deeply about system reliability, performance, and security.
Enjoy working on ambiguous, zero-to-one problems.
Want to help build the systems that turn model capability into a dependable software engineering agent.
Bonus Points
Experience with code execution platforms, CI/CD systems, or build systems.
Experience coding in Rust
Familiarity with LLMs, agents, or tool-use frameworks.
Background in security engineering or isolation systems.
Experience building developer platforms, IDE tooling, or open source infrastructure.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe Codex Core Agent team builds the kernel of Codex. We own making the agent better, accelerating research, and making those improvements real in production for our users.\n\nThat means working across the systems that make Codex actually function as an agent in the real world: the production performance envelope around tokens, latency, reliability, cost, and capacity; the core execution loop and interfaces that turn models into useful behavior; the shared infrastructure that enables other teams to build on Codex; and the feedback loops that turn real-world usage into better models and better agent behavior over time.\n\n\n\nAbout the Role\nWe’re looking for engineers to build the infrastructure that powers Codex agents in production. This role focuses on the systems that let models safely execute code, interact with tools, complete long-running tasks, and operate reliably and efficiently at scale.\n\nYou’ll design and operate the infrastructure behind sandboxed execution, orchestration, stateful workflows, app-server and SDK boundaries, and model rollouts. You’ll work at the intersection of distributed systems, developer tooling, and AI, building primitives that make Codex faster, safer, more reliable, and easier for the rest of the organization to build on.\n\n\n\nWhat You’ll Do\n\n - Design and build execution environments for AI agents, including sandboxing, isolation, and reproducibility.\n\n - Develop systems for agent orchestration across multi-step, tool-using workflows.\n\n - Build infrastructure for running, testing, and debugging code generated by models.\n\n - Create state and memory systems that allow agents to persist context across long-running tasks.\n\n - Optimize tokens, latency, reliability, and cost across Codex’s production fleet.\n\n - Support model rollouts, capacity planning, and the core tradeoffs between quality, speed, and economics to manage a fleet of frontier agents at scale.\n\n - Build shared platform capabilities that unblock product teams, partner teams, and open source Codex.\n\nYou Might Be a Good Fit If You\n\n - Have strong experience in distributed systems or infrastructure engineering.\n\n - Have built systems involving containers, sandboxing, or virtualization.\n\n - Are comfortable working across backend systems, APIs, and developer tooling.\n\n - Care deeply about system reliability, performance, and security.\n\n - Enjoy working on ambiguous, zero-to-one problems.\n\n - Want to help build the systems that turn model capability into a dependable software engineering agent.\n\nBonus Points\n\n - Experience with code execution platforms, CI/CD systems, or build systems.\n\n - Experience coding in Rust \n\n - Familiarity with LLMs, agents, or tool-use frameworks.\n\n - Background in security engineering or isolation systems.\n\n - Experience building developer platforms, IDE tooling, or open source infrastructure.\n \n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"58afb64b-5930-4e0e-a7a3-504b74fd8634","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d42a31e8-bf7c-40d5-98c8-8a2924782643","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"def26a5f-7df1-4c93-93f3-800232a03789","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"577e6673-0a4a-491b-9a0d-facbdd3bdf3c","title":"Applied AI Engineer, Codex Core Agent","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-03-26T17:15:00.749+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/577e6673-0a4a-491b-9a0d-facbdd3bdf3c","applyUrl":"https://jobs.ashbyhq.com/openai/577e6673-0a4a-491b-9a0d-facbdd3bdf3c/application","descriptionHtml":"About the Team
The Codex Core Agent team builds the kernel of Codex. We own making the agent better, accelerating research, and making those improvements real in production for our users.
That means working across the systems that make Codex actually function as an agent in the real world: the production performance envelope around tokens, latency, reliability, cost, and capacity; the core execution loop and interfaces that turn models into useful behavior; the shared infrastructure that enables other teams to build on Codex; and the feedback loops that turn real-world usage into better models and better agent behavior over time.
About the Role
We’re looking for applied AI engineers to help bring Codex agents from impressive demos to dependable tools. This role is about improving agent performance on real software engineering tasks and closing the gap between research capability and real-world usefulness.
You’ll work closely with research, infrastructure, and product to ensure agents are not just powerful, but useful, steerable, and reliable in practice. The job is not only to improve model behavior in isolation, but to turn those improvements into measurable gains in solve rate, usefulness, and economic value for users.
What You’ll Do
Design and iterate on agent behaviors across real-world coding tasks and long-horizon workflows.
Work closely with research to develop and run evals to measure agent performance, regressions, failure modes, and edge cases.
Improve performance through prompting, tool-use strategies, context construction, and model-facing experimentation.
Analyze failures in production and systematically improve robustness and reliability.
Build feedback loops and data systems that get better real-task data into evaluation and research.
Work with product teams to shape user-facing agent experiences and the interfaces the agent depends on.
Help define what “good” looks like for agents completing complex tasks end-to-end.
You Might Be a Good Fit If You
Have experience building or shipping machine learning or LLM-powered products.
Are strong in Python and comfortable with modern ML tooling.
Have worked on model evaluation, fine-tuning, or prompt design.
Think in terms of systems and user outcomes, not just model metrics.
Enjoy debugging messy, real-world failures and turning them into improvements.
Want to work in the layer that turns research and model potential into systems that actually work for users.
Bonus Points
Experience with agent frameworks or tool-using LLM systems.
Research experiencewith code generation models or developer tooling.
Experience working with large, messy datasets or production logs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe Codex Core Agent team builds the kernel of Codex. We own making the agent better, accelerating research, and making those improvements real in production for our users.\n\nThat means working across the systems that make Codex actually function as an agent in the real world: the production performance envelope around tokens, latency, reliability, cost, and capacity; the core execution loop and interfaces that turn models into useful behavior; the shared infrastructure that enables other teams to build on Codex; and the feedback loops that turn real-world usage into better models and better agent behavior over time.\n\n\n\nAbout the Role\nWe’re looking for applied AI engineers to help bring Codex agents from impressive demos to dependable tools. This role is about improving agent performance on real software engineering tasks and closing the gap between research capability and real-world usefulness.\n\nYou’ll work closely with research, infrastructure, and product to ensure agents are not just powerful, but useful, steerable, and reliable in practice. The job is not only to improve model behavior in isolation, but to turn those improvements into measurable gains in solve rate, usefulness, and economic value for users.\n\n\n\nWhat You’ll Do\n\n - Design and iterate on agent behaviors across real-world coding tasks and long-horizon workflows.\n\n - Work closely with research to develop and run evals to measure agent performance, regressions, failure modes, and edge cases.\n\n - Improve performance through prompting, tool-use strategies, context construction, and model-facing experimentation.\n\n - Analyze failures in production and systematically improve robustness and reliability.\n\n - Build feedback loops and data systems that get better real-task data into evaluation and research.\n\n - Work with product teams to shape user-facing agent experiences and the interfaces the agent depends on.\n\n - Help define what “good” looks like for agents completing complex tasks end-to-end.\n \n \n\nYou Might Be a Good Fit If You\n\n - Have experience building or shipping machine learning or LLM-powered products.\n\n - Are strong in Python and comfortable with modern ML tooling.\n\n - Have worked on model evaluation, fine-tuning, or prompt design.\n\n - Think in terms of systems and user outcomes, not just model metrics.\n\n - Enjoy debugging messy, real-world failures and turning them into improvements.\n\n - Want to work in the layer that turns research and model potential into systems that actually work for users.\n\n\n\nBonus Points\n\n - Experience with agent frameworks or tool-using LLM systems.\n\n - Research experiencewith code generation models or developer tooling.\n\n - Experience working with large, messy datasets or production logs.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"58afb64b-5930-4e0e-a7a3-504b74fd8634","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d42a31e8-bf7c-40d5-98c8-8a2924782643","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"def26a5f-7df1-4c93-93f3-800232a03789","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"29074a51-9cb3-47c9-a8a7-f283cd14fa6c","title":"Research Engineer / Research Scientist - Post Training, Memory","department":"Research","team":"Post-training","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-03T20:55:39.979+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/29074a51-9cb3-47c9-a8a7-f283cd14fa6c","applyUrl":"https://jobs.ashbyhq.com/openai/29074a51-9cb3-47c9-a8a7-f283cd14fa6c/application","descriptionHtml":"About the Team
The Personalization-Memory team, within OpenAI's broader Post Training organization, is focused on developing agents that can learn from prior interactions in order to become more helpful and efficient over time. We build general-purpose memory and personalization capabilities that transfer across ChatGPT and other agentic products, and we collaborate with applied engineering on the product surfaces that allow users to interact with memory.
About the Role
As a Research Engineer / Research Scientist on the Personalization-Memory team, your work will span memory architecture, post-training, and developing long-horizon tasks for training and evaluations.
We're looking for individuals who have a background in reinforcement learning research, are able to iterate quickly, and who can convert scientific rigor and long-term research into realized product impact.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own and pursue a research agenda for improving long-horizon memory and personalization in frontier models.
Build robust evaluations for tracking modeling improvements.
Design, implement, test, and debug code across our research stack.
Collaborate closely with the research and product teams to influence the shape of technical solutions in the product.
You might thrive in this role if you:
Love being on the cutting edge of RL and frontier model research.
Value principled approaches and research craftsmanship.
Are passionate about long-horizon tasks, memory, and turning your research into product impact.
Are comfortable diving into a large ML codebase to debug.
Thrive in a fast-paced, dynamic, and technically complex environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Personalization-Memory team, within OpenAI's broader Post Training organization, is focused on developing agents that can learn from prior interactions in order to become more helpful and efficient over time. We build general-purpose memory and personalization capabilities that transfer across ChatGPT and other agentic products, and we collaborate with applied engineering on the product surfaces that allow users to interact with memory.\n\n\n\nAbout the Role\n\nAs a Research Engineer / Research Scientist on the Personalization-Memory team, your work will span memory architecture, post-training, and developing long-horizon tasks for training and evaluations.\n\nWe're looking for individuals who have a background in reinforcement learning research, are able to iterate quickly, and who can convert scientific rigor and long-term research into realized product impact.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Own and pursue a research agenda for improving long-horizon memory and personalization in frontier models.\n\n - Build robust evaluations for tracking modeling improvements.\n\n - Design, implement, test, and debug code across our research stack.\n\n - Collaborate closely with the research and product teams to influence the shape of technical solutions in the product.\n\nYou might thrive in this role if you:\n\n - Love being on the cutting edge of RL and frontier model research.\n\n - Value principled approaches and research craftsmanship.\n\n - Are passionate about long-horizon tasks, memory, and turning your research into product impact.\n\n - Are comfortable diving into a large ML codebase to debug.\n\n - Thrive in a fast-paced, dynamic, and technically complex environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"502116aa-3566-4c03-8785-d1e476209715","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c27eac59-15aa-4111-b0db-2ce93d812f7c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8aa60a41-aa83-4f24-8069-abaaaa0eb616","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"ea738090-a7e0-41bd-b619-afeff9fd18e0","title":"Account Director, Large Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Berlin, Germany","address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}}}],"publishedAt":"2026-06-22T12:07:40.374+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ea738090-a7e0-41bd-b619-afeff9fd18e0","applyUrl":"https://jobs.ashbyhq.com/openai/ea738090-a7e0-41bd-b619-afeff9fd18e0/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
In this role, you will:
Manage a small number of complex accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
10+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$2M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Native or near native local language ability
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nIn this role, you will:\n\n - Manage a small number of complex accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\nWe're seeking someone with experience including:\n\n - 10+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$2M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n - Native or near native local language ability\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d134caf2-907c-4c85-be2d-fad477d2b425","title":"Value Engineer - NYC","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T21:21:51.242+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d134caf2-907c-4c85-be2d-fad477d2b425","applyUrl":"https://jobs.ashbyhq.com/openai/d134caf2-907c-4c85-be2d-fad477d2b425/application","descriptionHtml":"About the Team
The Value Engineer team helps customers turn frontier AI into real business value. We accelerate adoption of OpenAI technology at scale and guide organizations from initial activation to measurable, organization-wide impact. We partner closely with Sales, Product, Solutions Architecture, and Security to deliver safe and responsible AI transformation. Our work shapes how customers generate and measure tangible outcomes from OpenAI products and creates a repeatable blueprint for successful enterprise launches and expansions.
About the Role
We are hiring a Value Engineer to help articulate and quantify the business value of OpenAI’s technology across Enterprise, Education, and Government customers. In this role, you will help customers and internal teams translate AI adoption into measurable financial and operational impact.
As an early member of the Value Engineering team, you will help define how OpenAI measures and communicates the real-world impact of AI across its customers. You will partner closely with Sales, AI Success Engineers, AI Deployment Engineering, and Product teams to identify high-impact AI use cases and build financial and operational business cases. Your work will directly influence executive alignment, investment decisions, renewals, and long-term expansion.
You will play a key role in helping build and shape the value engineering function from the ground up — developing repeatable frameworks, ROI models, value narratives, dashboards, and collateral that help internal teams and customers understand and measure the impact of AI adoption.
Success in this role is measured by how clearly customers and internal teams can quantify the value of AI, how effectively business cases support adoption and expansion, and how scalable value frameworks become across the GTM organization.
This role is based in San Francisco or New York City and we offer relocation benefits to new employees.
In This Role, You Will
Lead business value assessments for our largest deals, working closely with customers to identify key business drivers and quantify the value of OpenAI’s products to support investment decisions
Build and maintain standardized ROI, TCO, and value modeling tools for internal and customer use.
Lead structured value discovery to identify high-impact use cases and define measurable outcomes.
Publish executive-ready business cases that quantify results and strengthen relationships with C-level stakeholders.
Codify value frameworks, methodologies, and reusable assets that scale value-based selling across the global GTM organization.
Establish baselines, KPIs, and dashboards to track and communicate value delivery.
Partner closely with Account Directors and post-sale teams to influence deal strategy, renewals, and expansion opportunities.
Contribute to thought leadership on AI-driven business transformation by identifying emerging patterns in how organizations realize value from AI.
You Will Thrive in This Role If You
Bring 6–10 years of experience in value engineering, management consulting, or adjacent roles.
Have strong financial and analytical skills, with experience quantifying and presenting value to executive stakeholders.
Demonstrate exceptional executive presence with strong written, verbal, and presentation skills.
Have experience working on large-scale AI, cloud, or digital transformation initiatives.
Communicate with clarity and confidence across technical and business audiences.
Can translate AI capabilities into compelling financial, productivity, and workforce transformation narratives.
Enjoy managing multiple complex customers and driving toward concrete, measurable outcomes.
Demonstrate humility, curiosity, and a customer-first mindset.
Operate with high ownership, urgency, and comfort navigating ambiguity.
Are a creative builder who thrives in 0→1 environments and enjoys rolling up your sleeves to balance strategic thinking with hands-on execution.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Value Engineer team helps customers turn frontier AI into real business value. We accelerate adoption of OpenAI technology at scale and guide organizations from initial activation to measurable, organization-wide impact. We partner closely with Sales, Product, Solutions Architecture, and Security to deliver safe and responsible AI transformation. Our work shapes how customers generate and measure tangible outcomes from OpenAI products and creates a repeatable blueprint for successful enterprise launches and expansions.\n\n\n\nAbout the Role\n\nWe are hiring a Value Engineer to help articulate and quantify the business value of OpenAI’s technology across Enterprise, Education, and Government customers. In this role, you will help customers and internal teams translate AI adoption into measurable financial and operational impact.\n\n\n\nAs an early member of the Value Engineering team, you will help define how OpenAI measures and communicates the real-world impact of AI across its customers. You will partner closely with Sales, AI Success Engineers, AI Deployment Engineering, and Product teams to identify high-impact AI use cases and build financial and operational business cases. Your work will directly influence executive alignment, investment decisions, renewals, and long-term expansion.\n\n\n\nYou will play a key role in helping build and shape the value engineering function from the ground up — developing repeatable frameworks, ROI models, value narratives, dashboards, and collateral that help internal teams and customers understand and measure the impact of AI adoption.\n\n\n\nSuccess in this role is measured by how clearly customers and internal teams can quantify the value of AI, how effectively business cases support adoption and expansion, and how scalable value frameworks become across the GTM organization.\n\n\n\nThis role is based in San Francisco or New York City and we offer relocation benefits to new employees.\n\n\n\nIn This Role, You Will\n\n - Lead business value assessments for our largest deals, working closely with customers to identify key business drivers and quantify the value of OpenAI’s products to support investment decisions\n\n - Build and maintain standardized ROI, TCO, and value modeling tools for internal and customer use.\n\n - Lead structured value discovery to identify high-impact use cases and define measurable outcomes.\n\n - Publish executive-ready business cases that quantify results and strengthen relationships with C-level stakeholders.\n\n - Codify value frameworks, methodologies, and reusable assets that scale value-based selling across the global GTM organization.\n\n - Establish baselines, KPIs, and dashboards to track and communicate value delivery.\n\n - Partner closely with Account Directors and post-sale teams to influence deal strategy, renewals, and expansion opportunities.\n\n - Contribute to thought leadership on AI-driven business transformation by identifying emerging patterns in how organizations realize value from AI.\n \n\nYou Will Thrive in This Role If You\n\n - Bring 6–10 years of experience in value engineering, management consulting, or adjacent roles.\n\n - Have strong financial and analytical skills, with experience quantifying and presenting value to executive stakeholders.\n\n - Demonstrate exceptional executive presence with strong written, verbal, and presentation skills.\n\n - Have experience working on large-scale AI, cloud, or digital transformation initiatives.\n\n - Communicate with clarity and confidence across technical and business audiences.\n\n - Can translate AI capabilities into compelling financial, productivity, and workforce transformation narratives.\n\n - Enjoy managing multiple complex customers and driving toward concrete, measurable outcomes.\n\n - Demonstrate humility, curiosity, and a customer-first mindset.\n\n - Operate with high ownership, urgency, and comfort navigating ambiguity.\n\n - Are a creative builder who thrives in 0→1 environments and enjoys rolling up your sleeves to balance strategic thinking with hands-on execution.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"89af2a42-e788-4a9b-b8c3-583327abfc52","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"09f4cd6f-8ca0-4968-b40f-4634528dcd17","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"id":"30bf7edb-6799-461a-90fb-a6c79526c259","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8f1b8c6b-b414-4026-a434-6ca32c3b3e0d","title":"Principal Security Engineer, Infrastructure Security","department":"Security","team":"Security","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-03-25T01:37:10.802+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8f1b8c6b-b414-4026-a434-6ca32c3b3e0d","applyUrl":"https://jobs.ashbyhq.com/openai/8f1b8c6b-b414-4026-a434-6ca32c3b3e0d/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.
About the Role
OpenAI is seeking a Principal Security Engineer to join our Infrastructure Security (InfraSec) team. InfraSec protects the foundations of OpenAI’s research and production environments, spanning GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter includes securing everything from bare-metal hardware and firmware, to Kubernetes clusters and service meshes, to data storage and access pathways for highly sensitive model weights and user data.
As a principal engineer, you will set technical direction and drive execution on high-impact infrastructure security programs, partnering across various orgs at OpenAI to deliver durable controls that raise the security bar at OpenAI scale.
In this role, you will:
Own end-to-end security outcomes for one or more critical infrastructure areas, including multi-quarter strategy, roadmap, and delivery.
Design and build security controls across diverse layers (e.g., physical hardware, firmware/BMC, OS, Kubernetes, networks, and CI/CD) to defend against sophisticated adversaries and insider threats.
Lead cross-functional programs to deploy security enhancements and control changes across broad-scale infrastructure, balancing security guarantees with reliability and velocity.
Take a generalist approach to building security controls, balancing a mix of security expertise and broad technical skillsets to adapt to evolving challenges.
Lead and/or drive threat modeling and design reviews for major infrastructure changes, ensuring strong security foundations and operational excellence.
Mentor and level up engineers across InfraSec and partner teams, contributing to a strong security culture through guidance, reviews, and technical leadership.
You will thrive in this role if you have:
Deep understanding of security principles, best practices, and common vulnerabilities, including strong security judgment under ambiguity
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
Expertise and curiosity about using frontier models and agents to effectively solve security challenges.
A track record of leading large, cross-org initiatives from concept to rollout, including navigating tradeoffs, driving alignment, and delivering measurable risk reduction.
Deep expertise in the security of cloud platforms (e.g., Amazon AWS, Microsoft Azure), especially securing multi-cloud networks and infrastructure, and designing cloud-agnostic systems.
Experience securing on-prem deployments and datacenters from construction to multi-tenant use.
Familiarity with container security, orchestration security, and authentication/authorization.
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.
Excellent communication skills, with the ability to convey complex security concepts to executive, technical, and non-technical stakeholders.
Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.\n\nThe Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.\n\n\n\nAbout the Role\n\nOpenAI is seeking a Principal Security Engineer to join our Infrastructure Security (InfraSec) team. InfraSec protects the foundations of OpenAI’s research and production environments, spanning GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter includes securing everything from bare-metal hardware and firmware, to Kubernetes clusters and service meshes, to data storage and access pathways for highly sensitive model weights and user data.\n\n\n\nAs a principal engineer, you will set technical direction and drive execution on high-impact infrastructure security programs, partnering across various orgs at OpenAI to deliver durable controls that raise the security bar at OpenAI scale.\n\n\n\nIn this role, you will:\n\n - Own end-to-end security outcomes for one or more critical infrastructure areas, including multi-quarter strategy, roadmap, and delivery.\n\n - Design and build security controls across diverse layers (e.g., physical hardware, firmware/BMC, OS, Kubernetes, networks, and CI/CD) to defend against sophisticated adversaries and insider threats.\n\n - Lead cross-functional programs to deploy security enhancements and control changes across broad-scale infrastructure, balancing security guarantees with reliability and velocity.\n\n - Take a generalist approach to building security controls, balancing a mix of security expertise and broad technical skillsets to adapt to evolving challenges.\n\n - Lead and/or drive threat modeling and design reviews for major infrastructure changes, ensuring strong security foundations and operational excellence.\n\n - Mentor and level up engineers across InfraSec and partner teams, contributing to a strong security culture through guidance, reviews, and technical leadership.\n\n\n\nYou will thrive in this role if you have:\n\n - Deep understanding of security principles, best practices, and common vulnerabilities, including strong security judgment under ambiguity\n\n - A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.\n\n - Expertise and curiosity about using frontier models and agents to effectively solve security challenges.\n\n - A track record of leading large, cross-org initiatives from concept to rollout, including navigating tradeoffs, driving alignment, and delivering measurable risk reduction.\n\n - Deep expertise in the security of cloud platforms (e.g., Amazon AWS, Microsoft Azure), especially securing multi-cloud networks and infrastructure, and designing cloud-agnostic systems.\n\n - Experience securing on-prem deployments and datacenters from construction to multi-tenant use.\n\n - Familiarity with container security, orchestration security, and authentication/authorization.\n\n - Strong analytical and problem-solving skills, with an ability to think critically and objectively assess security risks.\n\n - Excellent communication skills, with the ability to convey complex security concepts to executive, technical, and non-technical stakeholders.\n\n - Excitement about collaborating with cross-functional teams to build secure, reliable systems that scale globally.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$401K – $510K • Offers Equity","scrapeableCompensationSalarySummary":"$401K - $510K","compensationTiers":[{"id":"ab62e9d0-eea4-4443-ad3e-6d8c22528491","tierSummary":"$401K – $510K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a6131cf1-4bb2-4f4a-bb07-4b7cdb28fde1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"930f5ce7-03be-417f-b521-b7b8756cae6a","summary":"$401K – $510K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":510000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":510000}]}},{"id":"ab463045-cd9b-4100-a037-f1135ace1464","title":"Manager, Applied AI Architect","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-01T14:38:16.529+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ab463045-cd9b-4100-a037-f1135ace1464","applyUrl":"https://jobs.ashbyhq.com/openai/ab463045-cd9b-4100-a037-f1135ace1464/application","descriptionHtml":"About the role
We’re looking for a Manager, Applied AI Architect to lead a team of Applied AI Architects. In this role, you’ll combine technical leadership, customer engagement, and team development to deliver exceptional customer experiences from pre-sales discovery and solution evaluation through deployment and adoption, driving real business impact.
You’ll guide your team through complex customer challenges, help them navigate ambiguity, and ensure solutions are grounded in both strong technical thinking and clear business value. You’ll also partner closely with Sales, Deployment, Product, Engineering, and Research to create a seamless end-to-end customer journey.
This role is open in our San Francisco or New York office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Develop and communicate a clear strategic vision for the Applied AI Architect team, ensuring alignment with the company's overarching goals and the evolving needs of our customers.
Guide and support a multifaceted team throughout the customer lifecycle, from pre-sales discovery and evaluation through deployment and adoption, ensuring clear technical account plans, measurable customer outcomes, and scalable systems and processes.
Act as a trusted escalation point for key customers within your sales segment, helping to address complex technical challenges and ensuring clear communication with executive-level stakeholders.
Advocate for the innovative and effective application of our AI technologies across various sectors, positioning the company as a leader in the industry.
Ensure your team remains accountable for technical progress and customer outcomes, coordinating specialist support and establishing clear ownership with delivery teams for implementation execution.
You’ll thrive in this role if you:
Bring 8+ years of experience in technical customer-facing roles, building and managing C-level technical and business relationships within complex, global organizations.
Have 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.
Have successfully led complex sales involving Generative AI or traditional ML solutions, with a solid understanding of network and cloud architectures.
Have a humble attitude, an eagerness to help others, and a willingness to learn whatever it takes to support the team and help customers thrive
Approach work with humility, a collaborative mindset, and a willingness to learn whatever it takes to support the team and help customers thrive.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the role\n\nWe’re looking for a Manager, Applied AI Architect to lead a team of Applied AI Architects. In this role, you’ll combine technical leadership, customer engagement, and team development to deliver exceptional customer experiences from pre-sales discovery and solution evaluation through deployment and adoption, driving real business impact.\n\nYou’ll guide your team through complex customer challenges, help them navigate ambiguity, and ensure solutions are grounded in both strong technical thinking and clear business value. You’ll also partner closely with Sales, Deployment, Product, Engineering, and Research to create a seamless end-to-end customer journey.\n\nThis role is open in our San Francisco or New York office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Develop and communicate a clear strategic vision for the Applied AI Architect team, ensuring alignment with the company's overarching goals and the evolving needs of our customers.\n\n - Guide and support a multifaceted team throughout the customer lifecycle, from pre-sales discovery and evaluation through deployment and adoption, ensuring clear technical account plans, measurable customer outcomes, and scalable systems and processes.\n\n - Act as a trusted escalation point for key customers within your sales segment, helping to address complex technical challenges and ensuring clear communication with executive-level stakeholders.\n\n - Advocate for the innovative and effective application of our AI technologies across various sectors, positioning the company as a leader in the industry.\n\n - Ensure your team remains accountable for technical progress and customer outcomes, coordinating specialist support and establishing clear ownership with delivery teams for implementation execution.\n \n \n\nYou’ll thrive in this role if you:\n\n - Bring 8+ years of experience in technical customer-facing roles, building and managing C-level technical and business relationships within complex, global organizations.\n\n - Have 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.\n\n - Have successfully led complex sales involving Generative AI or traditional ML solutions, with a solid understanding of network and cloud architectures.\n\n - Have a humble attitude, an eagerness to help others, and a willingness to learn whatever it takes to support the team and help customers thrive\n\n - Approach work with humility, a collaborative mindset, and a willingness to learn whatever it takes to support the team and help customers thrive.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$280K – $300K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$280K - $300K","compensationTiers":[{"id":"0ac3cbd9-83e1-461f-8db5-6e7570af46aa","tierSummary":"$280K – $300K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"4173f242-e906-4f46-b20f-1ceb9fd964cf","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4b8d208e-3562-4c79-bbe2-8487e3504502","summary":"$280K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":280000,"maxValue":300000},{"id":"7f46ee4c-40cf-4b1f-9dbd-e136a1b0ad4d","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":280000,"maxValue":300000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"ace42c6d-8663-4b30-9337-ec70cf071d73","title":"Principal Software Engineer, Infrastructure Security","department":"Security","team":"Security","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-03-25T01:37:34.737+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ace42c6d-8663-4b30-9337-ec70cf071d73","applyUrl":"https://jobs.ashbyhq.com/openai/ace42c6d-8663-4b30-9337-ec70cf071d73/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.
About the Role
OpenAI is seeking a Principal Software Engineer to join the Infrastructure Security (InfraSec) team. InfraSec safeguards the core of OpenAI’s research and production environments: GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.
As a Principal Software Engineer, you will set technical direction and drive execution of critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s customer and supercomputing environment and must remain robust under intense scale and adversarial pressure.
In this role, you will:
Own the architecture and roadmap for one or more core security services (e.g., authN/Z, policy enforcement, secure proxies, key management), taking them from design to rollout to long-term operation.
Design and implement planet-scale security systems that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD: balancing security, reliability, latency, and developer ergonomics.
Lead cross-functional launches with infrastructure and research engineering teams, shaping interfaces, migration plans, and safe rollout strategies across large fleets and critical workflows.
Build or evolve security primitives (identity, attestation, authorization, encryption key lifecycle, access mediation) that become platform building blocks for OpenAI.
Leverage frontier models and agents to develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.
Lead design reviews and threat models for major initiatives, and drive closure on systemic issues.
Mentor engineers across InfraSec and partner teams, raising the bar on engineering quality, operational readiness, and secure-by-default practices.
You will thrive in this role if you have:
Strong software engineering skills with a track record of shipping and operating reliable distributed systems in production.
Experience building or operating critical infrastructure, especially security infrastructure, at planet scale (e.g., auth services, service-to-service proxies, certificate or key-management systems).
Deep understanding of security principles, best practices, and common vulnerabilities.
Demonstrated ability to lead cross-team technical initiatives: setting direction, aligning stakeholders, driving execution, and delivering measurable outcomes.
Expertise and curiosity about using frontier models and agents to effectively solve security challenges.
Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.
A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.
Strong analytical and problem-solving skills, with an ability to think critically and objectively assess risks.
Excellent communication skills, with the ability to convey complex security concepts to executive, technical, and non-technical stakeholders.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.\n\nThe Security team protects OpenAI’s technology, people, and products. We are technical in what we build but operational in how we execute, and we support every product and research effort at OpenAI. Our tenets include prioritizing for impact, enabling researchers and developers, preparing for future transformative technologies, and fostering a strong, collaborative security culture.\n\n\n\nAbout the Role\n\nOpenAI is seeking a Principal Software Engineer to join the Infrastructure Security (InfraSec) team. InfraSec safeguards the core of OpenAI’s research and production environments: GPU supercomputing clusters, multi-cloud infrastructure, datacenters, networking, storage, and the critical services that power our frontier AI models. Our charter spans everything from bare-metal hardware and firmware to Kubernetes clusters, service meshes, and the data pathways that carry highly sensitive model weights and user data.\n\nAs a Principal Software Engineer, you will set technical direction and drive execution of critical foundational services, such as authentication systems, egress/ingress proxies, access brokers, and key management platforms, that demand high standards of reliability, scalability, and software craftsmanship. These systems form the security backbone of OpenAI’s customer and supercomputing environment and must remain robust under intense scale and adversarial pressure.\n\n\n\nIn this role, you will:\n\n - Own the architecture and roadmap for one or more core security services (e.g., authN/Z, policy enforcement, secure proxies, key management), taking them from design to rollout to long-term operation.\n\n - Design and implement planet-scale security systems that provide strong guarantees across hardware, operating systems, Kubernetes, networks, and CI/CD: balancing security, reliability, latency, and developer ergonomics.\n\n - Lead cross-functional launches with infrastructure and research engineering teams, shaping interfaces, migration plans, and safe rollout strategies across large fleets and critical workflows.\n\n - Build or evolve security primitives (identity, attestation, authorization, encryption key lifecycle, access mediation) that become platform building blocks for OpenAI.\n\n - Leverage frontier models and agents to develop automation and detection tooling to continuously identify and mitigate risks in large-scale cloud and on-prem environments.\n\n - Lead design reviews and threat models for major initiatives, and drive closure on systemic issues.\n\n - Mentor engineers across InfraSec and partner teams, raising the bar on engineering quality, operational readiness, and secure-by-default practices.\n\n\n\nYou will thrive in this role if you have:\n\n - Strong software engineering skills with a track record of shipping and operating reliable distributed systems in production.\n\n - Experience building or operating critical infrastructure, especially security infrastructure, at planet scale (e.g., auth services, service-to-service proxies, certificate or key-management systems).\n\n - Deep understanding of security principles, best practices, and common vulnerabilities.\n\n - Demonstrated ability to lead cross-team technical initiatives: setting direction, aligning stakeholders, driving execution, and delivering measurable outcomes.\n\n - Expertise and curiosity about using frontier models and agents to effectively solve security challenges.\n\n - Expertise in securing large-scale cloud platforms (e.g., Azure, AWS, GCP), including multi-cloud networks and cloud-agnostic system design.\n\n - A proactive mindset, with the ability to identify and address security gaps or inefficiencies through automation and tooling.\n\n - Strong analytical and problem-solving skills, with an ability to think critically and objectively assess risks.\n\n - Excellent communication skills, with the ability to convey complex security concepts to executive, technical, and non-technical stakeholders.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$401K – $510K • Offers Equity","scrapeableCompensationSalarySummary":"$401K - $510K","compensationTiers":[{"id":"f65142b2-2668-4c7e-a0b0-15808e2c5720","tierSummary":"$401K – $510K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7cb5b2c3-c8a6-410c-9c6a-83e6d9d3cd6c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"abffee49-4435-4c6d-b93a-4305c19e468c","summary":"$401K – $510K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":510000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":510000}]}},{"id":"b71906c2-51a9-4ad7-a744-2390ccdc1ad8","title":"Quality Engineer, Rack Infrastructure & Site Operations","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-09T18:22:22.536+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b71906c2-51a9-4ad7-a744-2390ccdc1ad8","applyUrl":"https://jobs.ashbyhq.com/openai/b71906c2-51a9-4ad7-a744-2390ccdc1ad8/application","descriptionHtml":"About the Team
OpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance.
We work closely with manufacturing partners, engineering teams, and operations staff to ensure that every component is delivered ready for installation, startup, and long-term service.
About the Role
We are seeking an experienced Quality Engineer (QE) to drive Product and Site Quality initiatives across OpenAI’s infrastructure ecosystem. In this role, you will establish, implement, and manage a comprehensive, quality-focused program across our global supply chain network, ensuring excellence from design through deployment.
You will be responsible for end-to-end quality of finished products, as well as maintaining and elevating manufacturing site quality standards. Working cross-functionally with Design (NPI) and Engineering teams, you will help achieve First Pass Yield (FPY), quality, and reliability targets. This includes leading site and fixture validation efforts, driving yield improvement initiatives (Yield Bridge, CPI), and implementing robust corrective and preventive actions (CAPA) to resolve issues at their root cause.
In addition, you will play a key role in supplier quality management, assessing and qualifying new vendors, overseeing ongoing supplier performance, and ensuring readiness for future business awards. You will lead vendor audits, monitor key performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced operational risk, and high system reliability.
By partnering closely with external suppliers and internal Engineering and Operations stakeholders, you will help ensure OpenAI’s datacenter infrastructure is delivered on time, meets the highest quality standards, and supports reliable, scalable operations.
Key Responsibilities
Develop and establish a datacenter-focused manufacturing quality program that supports global deployment schedules.
Conduct vendor capability assessments, quality audits, and improve vendor performance across production, testing, and delivery phases.
Develop and track quality metrics to assess manufacturing performance and identify trends and work to refine processes, training, and quality controls to mitigate deployment risks.
Establish effective cross-functional communication between manufacturing sites, datacenter design teams, and operations.
Collaborate with engineering, sourcing, and site operations to establish quality processes and standards with project goals.
Mentor supplier teams and provide structured feedback to drive continuous improvement.
Audit quality activities at supplier sites to verify compliance with requirements and lead corrective and preventive action plans for audit findings and quality nonconformances.
Facilitate root cause analysis and drive systemic process improvements for recurring manufacturing issues and DC quality and reliability issues.
Travel
Domestic and international travel as needed (estimated 30%) to manufacturing sites, datacenter locations, and partner facilities.
Qualifications
10+ years in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations.
Bachelor’s degree in engineering, manufacturing, construction management, or related field (or equivalent work experience).
Demonstrated ability to analyze data, solve problems, and improve manufacturing processes.
Proven track record managing deliverables for complex projects or supplier programs.
Strong communication skills with experience influencing both technical and executive audiences.
Preferred Skills
Technical knowledge of datacenter infrastructure systems, including mechanical, electrical, and compute components.
Experience in supplier performance management for mission-critical facilities.
ASQ Certified Quality Engineer, Quality Manager, Quality Auditor or Lean Six Sigma certified Green Belt.
PMP or equivalent project management certification.
Experience in industrial or high-volume manufacturing environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI, in partnership with our capital and technology partners, is building a global network of advanced datacenters to support the most demanding AI workloads. The Industrial Compute team ensures that all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance.\n\nWe work closely with manufacturing partners, engineering teams, and operations staff to ensure that every component is delivered ready for installation, startup, and long-term service.\n\nAbout the Role\n\nWe are seeking an experienced Quality Engineer (QE) to drive Product and Site Quality initiatives across OpenAI’s infrastructure ecosystem. In this role, you will establish, implement, and manage a comprehensive, quality-focused program across our global supply chain network, ensuring excellence from design through deployment.\n\nYou will be responsible for end-to-end quality of finished products, as well as maintaining and elevating manufacturing site quality standards. Working cross-functionally with Design (NPI) and Engineering teams, you will help achieve First Pass Yield (FPY), quality, and reliability targets. This includes leading site and fixture validation efforts, driving yield improvement initiatives (Yield Bridge, CPI), and implementing robust corrective and preventive actions (CAPA) to resolve issues at their root cause.\n\nIn addition, you will play a key role in supplier quality management, assessing and qualifying new vendors, overseeing ongoing supplier performance, and ensuring readiness for future business awards. You will lead vendor audits, monitor key performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced operational risk, and high system reliability.\n\nBy partnering closely with external suppliers and internal Engineering and Operations stakeholders, you will help ensure OpenAI’s datacenter infrastructure is delivered on time, meets the highest quality standards, and supports reliable, scalable operations.\n\nKey Responsibilities\n\n - Develop and establish a datacenter-focused manufacturing quality program that supports global deployment schedules.\n\n - Conduct vendor capability assessments, quality audits, and improve vendor performance across production, testing, and delivery phases.\n\n - Develop and track quality metrics to assess manufacturing performance and identify trends and work to refine processes, training, and quality controls to mitigate deployment risks.\n\n - Establish effective cross-functional communication between manufacturing sites, datacenter design teams, and operations.\n\n - Collaborate with engineering, sourcing, and site operations to establish quality processes and standards with project goals.\n\n - Mentor supplier teams and provide structured feedback to drive continuous improvement.\n\n - Audit quality activities at supplier sites to verify compliance with requirements and lead corrective and preventive action plans for audit findings and quality nonconformances.\n\n - Facilitate root cause analysis and drive systemic process improvements for recurring manufacturing issues and DC quality and reliability issues.\n\nTravel\n\n - Domestic and international travel as needed (estimated 30%) to manufacturing sites, datacenter locations, and partner facilities.\n\nQualifications\n\n - 10+ years in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations.\n\n - Bachelor’s degree in engineering, manufacturing, construction management, or related field (or equivalent work experience).\n\n - Demonstrated ability to analyze data, solve problems, and improve manufacturing processes.\n\n - Proven track record managing deliverables for complex projects or supplier programs.\n\n - Strong communication skills with experience influencing both technical and executive audiences.\n\nPreferred Skills\n\n - Technical knowledge of datacenter infrastructure systems, including mechanical, electrical, and compute components.\n\n - Experience in supplier performance management for mission-critical facilities.\n\n - ASQ Certified Quality Engineer, Quality Manager, Quality Auditor or Lean Six Sigma certified Green Belt.\n\n - PMP or equivalent project management certification.\n\n - Experience in industrial or high-volume manufacturing environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"SGD 171K – SGD 345K • Offers Equity","scrapeableCompensationSalarySummary":"SGD 171K - SGD 345K","compensationTiers":[{"id":"73a7fa83-7af2-4693-a666-71111d935864","tierSummary":"SGD 171K – SGD 345K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"45fda545-79fb-432b-bec8-1de9a3be02e9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"SGD","minValue":null,"maxValue":null},{"id":"b9a1a766-9466-485d-a65d-4df9abfb627c","summary":"SGD 171K – SGD 345K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":171000,"maxValue":345000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"SGD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":171000,"maxValue":345000}]}},{"id":"8a86b02b-6063-4124-863f-7e41e9849e22","title":"Product Manufacturing Engineer - PCBA","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-20T20:26:15.888+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8a86b02b-6063-4124-863f-7e41e9849e22","applyUrl":"https://jobs.ashbyhq.com/openai/8a86b02b-6063-4124-863f-7e41e9849e22/application","descriptionHtml":"OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
We’re looking for a Product Manufacturing Engineer to drive manufacturing strategy and execution for next-generation AI hardware within the Silicon & Systems team, with a particular focus on PCBA manufacturing, assembly, process development, and production readiness.
You will work closely with design engineering, systems engineering, operations, TPMs, contract manufacturers, suppliers, and other external partners to ensure new hardware products successfully transition from concept and prototype builds through NPI and high-volume production. You’ll own critical manufacturing initiatives, identify and resolve production risks, and help establish the processes and controls required to deliver complex hardware at scale.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Drive manufacturing and quality initiatives to ensure product success from concept and early development through NPI, production launch, and scale.
Lead manufacturing process development for next-generation AI hardware systems, partnering closely with design engineering, systems engineering, operations, TPMs, suppliers, and manufacturing partners.
Own PCBA manufacturing development and production readiness, including assembly processes, process validation, manufacturing test, rework, yield improvement, and successful transition into volume production.
Establish NPI manufacturing processes, systems, quality controls, milestones, and deliverables across internal teams and external manufacturing partners.
Provide hands-on manufacturing engineering support during design, development, prototype, validation, and production phases.
Partner with engineering teams to assess manufacturability, identify production risks, and incorporate manufacturing requirements early in the product development lifecycle.
Drive root-cause analysis and corrective actions for manufacturing, assembly, test, yield, and quality issues.
Research and develop manufacturing automation, test methodologies, tooling, and processes that improve quality, throughput, and efficiency.
Develop and manage manufacturing requirements, schedules, readiness criteria, and deliverables across engineering teams, TPMs, suppliers, contract manufacturers, and other key stakeholders.
Drive manufacturing readiness reviews and ensure products meet quality, reliability, yield, and production requirements before ramp.
Communicate effectively across cross-functional teams and external partners to ensure successful execution of complex hardware programs.
Perform risk assessment, mitigation, and change management throughout the product lifecycle.
Manage multiple hardware programs and manufacturing workstreams simultaneously while ensuring critical milestones and standards are met.
Have a strong track record of taking complex hardware products from concept and prototype through NPI, production launch, and high-volume manufacturing.
Have deep experience with PCBA manufacturing, assembly processes, manufacturing test, process development, yield, and quality.
Are familiar with PCBA assembly and rework processes, component-level manufacturing considerations, and the equipment and processes required to manufacture complex, high-performance hardware.
Have significant experience working with multinational JDMs, CMs, suppliers, and manufacturing partners to drive quality, schedule, and production readiness.
Understand the manufacturing challenges associated with complex, high-density, high-power, and high-speed compute systems.
Are comfortable partnering closely with electrical, mechanical, systems, test, reliability, operations, and supply chain teams throughout the hardware development lifecycle.
Have experience driving development timelines for new platform introductions and managing manufacturing readiness and internal review processes.
Are skilled at analyzing manufacturing and test data to identify issues, improve yield, and drive corrective actions.
Enjoy solving difficult manufacturing problems and are comfortable getting hands-on during prototype builds, failure analysis, and production ramps.
Are creative, detail-oriented, self-motivated, and comfortable operating in ambiguous and rapidly changing environments.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\n\nABOUT THE ROLE\n\nWe’re looking for a Product Manufacturing Engineer to drive manufacturing strategy and execution for next-generation AI hardware within the Silicon & Systems team, with a particular focus on PCBA manufacturing, assembly, process development, and production readiness.\n\nYou will work closely with design engineering, systems engineering, operations, TPMs, contract manufacturers, suppliers, and other external partners to ensure new hardware products successfully transition from concept and prototype builds through NPI and high-volume production. You’ll own critical manufacturing initiatives, identify and resolve production risks, and help establish the processes and controls required to deliver complex hardware at scale.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Drive manufacturing and quality initiatives to ensure product success from concept and early development through NPI, production launch, and scale.\n\n - Lead manufacturing process development for next-generation AI hardware systems, partnering closely with design engineering, systems engineering, operations, TPMs, suppliers, and manufacturing partners.\n\n - Own PCBA manufacturing development and production readiness, including assembly processes, process validation, manufacturing test, rework, yield improvement, and successful transition into volume production.\n\n - Establish NPI manufacturing processes, systems, quality controls, milestones, and deliverables across internal teams and external manufacturing partners.\n\n - Provide hands-on manufacturing engineering support during design, development, prototype, validation, and production phases.\n\n - Partner with engineering teams to assess manufacturability, identify production risks, and incorporate manufacturing requirements early in the product development lifecycle.\n\n - Drive root-cause analysis and corrective actions for manufacturing, assembly, test, yield, and quality issues.\n\n - Research and develop manufacturing automation, test methodologies, tooling, and processes that improve quality, throughput, and efficiency.\n\n - Develop and manage manufacturing requirements, schedules, readiness criteria, and deliverables across engineering teams, TPMs, suppliers, contract manufacturers, and other key stakeholders.\n\n - Drive manufacturing readiness reviews and ensure products meet quality, reliability, yield, and production requirements before ramp.\n\n - Communicate effectively across cross-functional teams and external partners to ensure successful execution of complex hardware programs.\n\n - Perform risk assessment, mitigation, and change management throughout the product lifecycle.\n\n - Manage multiple hardware programs and manufacturing workstreams simultaneously while ensuring critical milestones and standards are met.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have a strong track record of taking complex hardware products from concept and prototype through NPI, production launch, and high-volume manufacturing.\n\n - Have deep experience with PCBA manufacturing, assembly processes, manufacturing test, process development, yield, and quality.\n\n - Are familiar with PCBA assembly and rework processes, component-level manufacturing considerations, and the equipment and processes required to manufacture complex, high-performance hardware.\n\n - Have significant experience working with multinational JDMs, CMs, suppliers, and manufacturing partners to drive quality, schedule, and production readiness.\n\n - Understand the manufacturing challenges associated with complex, high-density, high-power, and high-speed compute systems.\n\n - Are comfortable partnering closely with electrical, mechanical, systems, test, reliability, operations, and supply chain teams throughout the hardware development lifecycle.\n\n - Have experience driving development timelines for new platform introductions and managing manufacturing readiness and internal review processes.\n\n - Are skilled at analyzing manufacturing and test data to identify issues, improve yield, and drive corrective actions.\n\n - Enjoy solving difficult manufacturing problems and are comfortable getting hands-on during prototype builds, failure analysis, and production ramps.\n\n - Are creative, detail-oriented, self-motivated, and comfortable operating in ambiguous and rapidly changing environments.\n\n\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $365K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $365K","compensationTiers":[{"id":"818d1510-b550-485c-9330-dbb9b5aeb94a","tierSummary":"$207K – $365K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"115ee6ad-b8c5-487c-a79d-12608288863f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"671b5620-06cd-47d4-a573-9d03dd33f17e","summary":"$207K – $365K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":365000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":365000}]}},{"id":"6668417f-6878-4244-940f-9a99ae4ebcb0","title":"Applied AI Engineer, Codex | Tokyo","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-07T00:33:34.942+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6668417f-6878-4244-940f-9a99ae4ebcb0","applyUrl":"https://jobs.ashbyhq.com/openai/6668417f-6878-4244-940f-9a99ae4ebcb0/application","descriptionHtml":"OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software.
We work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex.
As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption.
You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery.
You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.
This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process.
Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations.
Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback.
Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution.
Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely.
Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams.
Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments.
Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows.
Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management.
Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable.
Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows.
Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable.
Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback.
Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives.
Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required.
Are able to speak Japanese and English fluently.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software.\n\nWe work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex.\n\n\n\nABOUT THE ROLE\n\nAs an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption.\n\nYou will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery.\n\nYou will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.\n\nThis role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process.\n\n - Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations.\n\n - Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback.\n\n - Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution.\n\n - Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely.\n\n - Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams.\n\n - Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments.\n\n - Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows.\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows.\n\n - Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable.\n\n - Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback.\n\n - Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives.\n\n - Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required.\n\n - Are able to speak Japanese and English fluently.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e44bfa94-0b82-4d0c-b224-02155b76eea9","title":"Software Engineer, Infrastructure - Analytics Platform","department":"Scaling","team":"Workload","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-11T00:55:07.116+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e44bfa94-0b82-4d0c-b224-02155b76eea9","applyUrl":"https://jobs.ashbyhq.com/openai/e44bfa94-0b82-4d0c-b224-02155b76eea9/application","descriptionHtml":"The Platform Analytics team builds the systems OpenAI researchers use to understand the quality and behavior of the models we train including what models are doing, why they behave in a particular way, and how that behavior changes across experiments.
Neptune is a core part of this work. It ingests, stores, queries, and visualizes large volumes of metrics from pretraining, post-training, and reinforcement learning. Hundreds of researchers depend on these systems in their daily work to compare experiments, debug unexpected behavior, and decide what to try next.
Our scope is broader than metrics. We also build platforms that help researchers analyze samples, traces, evaluation results, and other structured or unstructured data through dashboards, APIs, and increasingly agent-driven workflows. These systems need to remain fast, reliable, and understandable as the scale and complexity of research change quickly.
We are not trying to become a consulting team that builds a separate solution for every research project. We work directly with researchers to understand recurring problems, then turn them into reusable infrastructure and platform capabilities that many teams can build on.
We’re looking for a hands-on experienced software engineer who can take ownership of a critical system and drive it from problem definition through production adoption.
This person should be able to own a platform such as CacheHouse end to end: define its technical direction, design its data model and storage architecture, integrate it with several research dashboards and workflows, guide one or two engineers, and ensure the system works reliably for its users.
The right candidate should already bring the technical judgment, ownership, and execution expected at this level. The primary learning curve should be OpenAI’s stack and research problem space, not learning how to lead a complex engineering effort or deliver a production system.
You will work directly with researchers and the engineers supporting them. You’ll need to understand what users are actually trying to accomplish, distinguish the underlying problem from a proposed feature, and translate recurring needs into simple, durable platform components.
Own critical systems across architecture, implementation, integrations, deployment, monitoring, adoption, and whatever else is required to make them useful.
Design, build, and operate the ingestion, storage, retrieval, and query systems behind research analytics at OpenAI.
Build platforms for analyzing both structured metrics and unstructured research data, including samples, traces, evaluation results, and model-behavior data.
Reason below typical service abstractions about algorithms, data structures, concurrency, storage layout, distributed systems, query performance, and failure modes.
Make architectural tradeoffs across ingestion-time processing, data models, storage formats, indexing, query execution, caching, and visualization performance.
Work directly with researchers to understand what they are trying to learn, ask the right questions, and challenge a requested solution when a simpler or more effective approach exists.
Recognize when several teams are solving the same problem and turn those patterns into shared infrastructure, APIs, platform components, or agent-driven workflows.
Write code, investigate production issues, make realistic estimates, guide other engineers, and think through testing, rollout, observability, and rollback.
Keep solutions as simple as the problem allows. Introduce complexity only when correctness, scale, latency, or reliability genuinely require it, and address the largest bottleneck first.
Have owned a critical distributed system or research platform end to end and can explain how you took it from an ambiguous problem to reliable production adoption.
Have experience with high performing programing languages (Rust or C++), including performance profiling, concurrency, async execution, memory behavior, serialization, I/O, networking, and failure analysis.
Bring deep expertise in at least one relevant area such as distributed databases, storage engines, analytics systems, telemetry, logging, search, ingestion, or query execution.
Can reason carefully about partitioning, replication, consistency, retries, backpressure, event lineage, duplicate or delayed data, overload, migrations, and failure isolation.
Have experience with ClickHouse or similar OLAP, columnar, time-series, or high-throughput analytical systems. Direct ClickHouse experience is helpful but not required.
Bring strong computer science fundamentals and algorithmic reasoning. Competitive-programming experience is welcome but not required.
Already use coding agents regularly and have opinions about how AI tools change software development, product interfaces, and engineering leverage.
Enjoy working directly with researchers and other highly technical users: understanding their constraints, debugging ambiguous problems, explaining tradeoffs, and closing the loop after shipping.
Have the judgment to focus on the largest practical bottleneck rather than expanding every project into a complete platform rewrite.
Are a strong engineer first. Clear communication and business judgment are non-negotiable, but your credibility comes from building and operating systems that work.
Researchers need reliable ways to understand model quality, behavior, and reasoning across frontier training and evaluation workflows. When analytics are slow, unavailable, or unable to express a new question, research slows with them.
The systems you build will help researchers move from raw metrics, samples, traces, and model outputs to useful understanding. Better latency, reliability, and reusable platform capabilities can compound across hundreds of researchers and many of OpenAI’s most important research efforts.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\n\nThe Platform Analytics team builds the systems OpenAI researchers use to understand the quality and behavior of the models we train including what models are doing, why they behave in a particular way, and how that behavior changes across experiments.\n\n\nNeptune https://openai.com/index/openai-to-acquire-neptune/?utm_source=neptune-website-redirect is a core part of this work. It ingests, stores, queries, and visualizes large volumes of metrics from pretraining, post-training, and reinforcement learning. Hundreds of researchers depend on these systems in their daily work to compare experiments, debug unexpected behavior, and decide what to try next.\n\n\nOur scope is broader than metrics. We also build platforms that help researchers analyze samples, traces, evaluation results, and other structured or unstructured data through dashboards, APIs, and increasingly agent-driven workflows. These systems need to remain fast, reliable, and understandable as the scale and complexity of research change quickly.\n\nWe are not trying to become a consulting team that builds a separate solution for every research project. We work directly with researchers to understand recurring problems, then turn them into reusable infrastructure and platform capabilities that many teams can build on.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a hands-on experienced software engineer who can take ownership of a critical system and drive it from problem definition through production adoption.\n\n\nThis person should be able to own a platform such as CacheHouse end to end: define its technical direction, design its data model and storage architecture, integrate it with several research dashboards and workflows, guide one or two engineers, and ensure the system works reliably for its users.\n\n\nThe right candidate should already bring the technical judgment, ownership, and execution expected at this level. The primary learning curve should be OpenAI’s stack and research problem space, not learning how to lead a complex engineering effort or deliver a production system.\n\n\nYou will work directly with researchers and the engineers supporting them. You’ll need to understand what users are actually trying to accomplish, distinguish the underlying problem from a proposed feature, and translate recurring needs into simple, durable platform components.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Own critical systems across architecture, implementation, integrations, deployment, monitoring, adoption, and whatever else is required to make them useful.\n\n - Design, build, and operate the ingestion, storage, retrieval, and query systems behind research analytics at OpenAI.\n\n - Build platforms for analyzing both structured metrics and unstructured research data, including samples, traces, evaluation results, and model-behavior data.\n\n - Reason below typical service abstractions about algorithms, data structures, concurrency, storage layout, distributed systems, query performance, and failure modes.\n\n - Make architectural tradeoffs across ingestion-time processing, data models, storage formats, indexing, query execution, caching, and visualization performance.\n\n - Work directly with researchers to understand what they are trying to learn, ask the right questions, and challenge a requested solution when a simpler or more effective approach exists.\n\n - Recognize when several teams are solving the same problem and turn those patterns into shared infrastructure, APIs, platform components, or agent-driven workflows.\n\n - Write code, investigate production issues, make realistic estimates, guide other engineers, and think through testing, rollout, observability, and rollback.\n\n - Keep solutions as simple as the problem allows. Introduce complexity only when correctness, scale, latency, or reliability genuinely require it, and address the largest bottleneck first.\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have owned a critical distributed system or research platform end to end and can explain how you took it from an ambiguous problem to reliable production adoption.\n\n - Have experience with high performing programing languages (Rust or C++), including performance profiling, concurrency, async execution, memory behavior, serialization, I/O, networking, and failure analysis.\n\n - Bring deep expertise in at least one relevant area such as distributed databases, storage engines, analytics systems, telemetry, logging, search, ingestion, or query execution.\n\n - Can reason carefully about partitioning, replication, consistency, retries, backpressure, event lineage, duplicate or delayed data, overload, migrations, and failure isolation.\n\n - Have experience with ClickHouse or similar OLAP, columnar, time-series, or high-throughput analytical systems. Direct ClickHouse experience is helpful but not required.\n\n - Bring strong computer science fundamentals and algorithmic reasoning. Competitive-programming experience is welcome but not required.\n\n - Already use coding agents regularly and have opinions about how AI tools change software development, product interfaces, and engineering leverage.\n\n - Enjoy working directly with researchers and other highly technical users: understanding their constraints, debugging ambiguous problems, explaining tradeoffs, and closing the loop after shipping.\n\n - Have the judgment to focus on the largest practical bottleneck rather than expanding every project into a complete platform rewrite.\n\n - Are a strong engineer first. Clear communication and business judgment are non-negotiable, but your credibility comes from building and operating systems that work.\n \n \n\n\nWHY THIS WORK MATTERS\n\nResearchers need reliable ways to understand model quality, behavior, and reasoning across frontier training and evaluation workflows. When analytics are slow, unavailable, or unable to express a new question, research slows with them.\n\n\nThe systems you build will help researchers move from raw metrics, samples, traces, and model outputs to useful understanding. Better latency, reliability, and reusable platform capabilities can compound across hundreds of researchers and many of OpenAI’s most important research efforts.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"17a023f2-e334-4486-b794-abc972da924a","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3b137abe-0d79-4bd8-abaf-4976c7dc9851","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"17b26ff1-f536-469a-896d-1850aa2d17ac","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"9efcef02-0515-4672-bace-81329944b38b","title":"Software Engineer, Workload Enablement","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-03-28T00:39:41.241+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9efcef02-0515-4672-bace-81329944b38b","applyUrl":"https://jobs.ashbyhq.com/openai/9efcef02-0515-4672-bace-81329944b38b/application","descriptionHtml":"About the Team
The Scaling team is responsible for the architectural and engineering backbone of OpenAI’s infrastructure. We design and deliver advanced systems that support the deployment and operation of cutting-edge AI models. Our work spans system software, networking, platform architecture, fleet-level monitoring, and performance optimization.
About the Role
We’re hiring an SW Engineer to enable production workloads and end-to-end testing on new platforms. This role will include creating new test harnesses and platform stress benchmarks, porting existing inference and training workloads to new, sometimes early-access, systems/hardware, analyzing performance and bottlenecks, and characterizing the end-to-end behavior of new systems (compute, comms, storage, control plane, and failure modes).
Key Responsibilities
Port and validate key inference and training workloads on new platforms/SKUs as they arrive; drive correctness, performance, and stability to an internal readiness bar.
Build a suite of benchmarks and stress tests that capture real E2E behavior of our workloads by exercising all aspects of a system, including CPU, GPU, memory subsystem, frontend, scale-up, and scale-out networking (including WAN traffic, NVlink and RDMA collectives), storage, thermals, and any other relevant parts.
Deep-dive performance on distributed training/inference:
Collective performance and tuning (across NCCL/RCCL and internal libraries)
Overlap of compute/communication, kernel-level bottlenecks, memory bandwidth and scheduling effects
Create repeatable test harnesses that run in CI / lab environments and produce actionable outputs (pass/fail, performance score, regression detection).
Partner with systems + fleet bring-up engineers to ensure the platform is not only stable and performant, but also operationally usable and scalable (containerization, K8s integration, telemetry hooks, failure triage loops).
Work cross-functionally with vendors and internal stakeholders by producing clear bug reports, minimal repros, and prioritized issue lists.
Qualifications
BS in CS/EE (or equivalent practical experience).
5+ years in one or more of: ML systems, performance engineering, distributed systems, or HPC.
Strong hands-on experience with:
PyTorch and modern LLM training/inference stacks
Large-scale distributed training concepts (data/model/pipeline parallel, collective comms)
Experience with RDMA and debugging/optimizing comms libraries (NCCL or RCCL) and their interaction with hardware/network
Proficiency in Python plus comfort reading/writing performance-critical code (C++/CUDA/HIP is a plus).
Strong profiling/debugging skills (e.g., Nsight, rocprof, perf, flamegraphs; ability to reason from traces/counters).
Preferred Skills
Experience building workload-shaped benchmarks and stress/fault tests that correlate to production behavior (not just synthetic loops or microbenchmarks).
Familiarity with RDMA networking and transport tuning; understanding of how network topology and congestion impact collectives.
Experience running and validating workloads in Kubernetes, and bridging “research code” into robust, repeatable infrastructure.
Hands-on lab experience with early hardware (new NICs, new GPUs/accelerators, early racks).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Scaling team is responsible for the architectural and engineering backbone of OpenAI’s infrastructure. We design and deliver advanced systems that support the deployment and operation of cutting-edge AI models. Our work spans system software, networking, platform architecture, fleet-level monitoring, and performance optimization.\n\nAbout the Role\n\nWe’re hiring an SW Engineer to enable production workloads and end-to-end testing on new platforms. This role will include creating new test harnesses and platform stress benchmarks, porting existing inference and training workloads to new, sometimes early-access, systems/hardware, analyzing performance and bottlenecks, and characterizing the end-to-end behavior of new systems (compute, comms, storage, control plane, and failure modes).\n\nKey Responsibilities\n\n - Port and validate key inference and training workloads on new platforms/SKUs as they arrive; drive correctness, performance, and stability to an internal readiness bar.\n\n - Build a suite of benchmarks and stress tests that capture real E2E behavior of our workloads by exercising all aspects of a system, including CPU, GPU, memory subsystem, frontend, scale-up, and scale-out networking (including WAN traffic, NVlink and RDMA collectives), storage, thermals, and any other relevant parts.\n\n - Deep-dive performance on distributed training/inference:\n \n - Collective performance and tuning (across NCCL/RCCL and internal libraries)\n \n - Overlap of compute/communication, kernel-level bottlenecks, memory bandwidth and scheduling effects\n\n - Create repeatable test harnesses that run in CI / lab environments and produce actionable outputs (pass/fail, performance score, regression detection).\n\n - Partner with systems + fleet bring-up engineers to ensure the platform is not only stable and performant, but also operationally usable and scalable (containerization, K8s integration, telemetry hooks, failure triage loops).\n\n - Work cross-functionally with vendors and internal stakeholders by producing clear bug reports, minimal repros, and prioritized issue lists.\n\nQualifications\n\n - BS in CS/EE (or equivalent practical experience).\n\n - 5+ years in one or more of: ML systems, performance engineering, distributed systems, or HPC.\n\n - Strong hands-on experience with:\n \n - PyTorch and modern LLM training/inference stacks\n \n - Large-scale distributed training concepts (data/model/pipeline parallel, collective comms)\n \n - Experience with RDMA and debugging/optimizing comms libraries (NCCL or RCCL) and their interaction with hardware/network\n\n - Proficiency in Python plus comfort reading/writing performance-critical code (C++/CUDA/HIP is a plus).\n\n - Strong profiling/debugging skills (e.g., Nsight, rocprof, perf, flamegraphs; ability to reason from traces/counters).\n\nPreferred Skills\n\n - Experience building workload-shaped benchmarks and stress/fault tests that correlate to production behavior (not just synthetic loops or microbenchmarks).\n\n - Familiarity with RDMA networking and transport tuning; understanding of how network topology and congestion impact collectives.\n\n - Experience running and validating workloads in Kubernetes, and bridging “research code” into robust, repeatable infrastructure.\n\n - Hands-on lab experience with early hardware (new NICs, new GPUs/accelerators, early racks).\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $385K","compensationTiers":[{"id":"0a379b3a-a099-4460-860d-35d71521ee90","tierSummary":"$293K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"675cb269-e407-44fa-9f79-039602159503","summary":"$293K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000},{"id":"21f47a47-0236-40d1-9232-a64474f87052","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3874db80-f3ec-4dd1-8d56-6441e8f7299d","title":"Product Designer, People Innovation Labs","department":"People","team":"People Innovation Labs","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T19:54:03.629+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3874db80-f3ec-4dd1-8d56-6441e8f7299d","applyUrl":"https://jobs.ashbyhq.com/openai/3874db80-f3ec-4dd1-8d56-6441e8f7299d/application","descriptionHtml":"About the Role
We’re hiring a Product Designer to support People Innovation Labs, a fast-moving engineering team embedded in the People organization focused on rethinking how we find and retain the best talent and empower everyone to do their best work.
From recruiting to culture, we’re designing systems and products that give our People Team a significant edge by infusing OpenAI’s models and first-principles thinking into every aspect of our work. Our projects range from greenfield 0-1 products like OpenHouse (our internal knowledge hub) to AI-powered automations and scalable recruiting tools. We’re defining the future of work at OpenAI, creating a blueprint for how AI can supercharge productivity, culture, and innovation.
In this role, you’ll be embedded with Product and Engineering to ensure our work drives measurable business outcomes.
In this role you will:
Contribute to the overall design and product direction for internal People products at OpenAI
Design and ship high-quality products and improvements, from early concepts to high-fidelity prototypes and visuals
Partner closely with engineering, product management, AI research, and design peers to define both long-term strategy and short-term tactics
Engage in user research to better understand our users and refine our products
Contribute to and evolve our design system
Help establish our design culture and grow our team
You might thrive in this role if you:
Have 4+ years of experience shipping larger scale software products
Have a portfolio showcasing strong UX, UI, and interaction design skills, with a high bar for quality and craft
Love thinking through complex interaction design problems
Possess impactful communication and storytelling skills
Enjoy tackling ambiguous problems and shaping them into a clear vision
Get excited about being immersed in the AI research process and defining how AI-first products should look and behave
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nWe’re hiring a Product Designer to support People Innovation Labs, a fast-moving engineering team embedded in the People organization focused on rethinking how we find and retain the best talent and empower everyone to do their best work.\n\nFrom recruiting to culture, we’re designing systems and products that give our People Team a significant edge by infusing OpenAI’s models and first-principles thinking into every aspect of our work. Our projects range from greenfield 0-1 products like OpenHouse (our internal knowledge hub) to AI-powered automations and scalable recruiting tools. We’re defining the future of work at OpenAI, creating a blueprint for how AI can supercharge productivity, culture, and innovation.\n\nIn this role, you’ll be embedded with Product and Engineering to ensure our work drives measurable business outcomes.\n\nIn this role you will:\n\n - Contribute to the overall design and product direction for internal People products at OpenAI\n\n - Design and ship high-quality products and improvements, from early concepts to high-fidelity prototypes and visuals\n\n - Partner closely with engineering, product management, AI research, and design peers to define both long-term strategy and short-term tactics\n\n - Engage in user research to better understand our users and refine our products\n\n - Contribute to and evolve our design system\n\n - Help establish our design culture and grow our team\n\nYou might thrive in this role if you:\n\n - Have 4+ years of experience shipping larger scale software products\n\n - Have a portfolio showcasing strong UX, UI, and interaction design skills, with a high bar for quality and craft\n\n - Love thinking through complex interaction design problems\n\n - Possess impactful communication and storytelling skills\n\n - Enjoy tackling ambiguous problems and shaping them into a clear vision\n\n - Get excited about being immersed in the AI research process and defining how AI-first products should look and behave\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"a09a87cf-7b0d-4240-83c6-8bef3249cf5a","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"928ef242-a0fd-43f4-bddc-0e3c4342c9b7","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000},{"id":"d3dd539f-8fc5-4b90-8235-2884685956ec","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8caa3654-aa0e-48f3-a231-5e9dc276253d","title":"Engineering Manager, MLE","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-23T19:23:37.921+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8caa3654-aa0e-48f3-a231-5e9dc276253d","applyUrl":"https://jobs.ashbyhq.com/openai/8caa3654-aa0e-48f3-a231-5e9dc276253d/application","descriptionHtml":"About the Team
The Integrity team at OpenAI is dedicated to ensuring that our cutting-edge technology is not only revolutionary, but also secure from a myriad of adversarial threats. We strive to maintain the integrity of our platforms as they scale.
The Integrity team is at the front lines of defending against misuse in all its forms: content abuse, scaled attacks, and other actions that could undermine the user experience or harm our operational stability.
About the Role
As a Machine Learning Engineer in OpenAI's Integrity team, you will have the opportunity to work with some of the brightest minds in AI. You’ll work on state-of-the-art models and classifiers, experiment with new architecture and approaches, and push forward our abilities in content and user understanding. You’ll help turn research breakthroughs into tangible solutions that improve the trust and safety of our platform. If you're excited about training LLMs and building ML models, this role is your chance to make a significant mark.
In this role, you will:
Innovate and Deploy: Design and deploy advanced machine learning models that solve real-world problems. Bring OpenAI's research from concept to implementation, creating AI-driven applications with a direct impact.
Collaborate with the Best: Work closely with researchers, software engineers, and product managers to understand complex business challenges and deliver AI-powered solutions. Be part of a dynamic team where ideas flow freely and creativity thrives.
Optimize and Scale: Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready. Contribute to projects that require cutting-edge technology and innovative approaches.
Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices.
Make a Difference: Monitor and maintain deployed models to ensure they continue delivering value. Your work will directly influence how AI benefits individuals, businesses, and society at large.
You might thrive in this role if you:
Master's/ PhD degree in Computer Science, Machine Learning, Data Science, or a related field.
Demonstrated experience in deep learning and transformers models
Experience with content understanding or abuse prevention with LLMs is a plus
Proficiency in frameworks like PyTorch or Tensorflow
Strong foundation in data structures, algorithms, and software engineering principles.
Are familiar with methods of training and fine-tuning large language models, such as distillation, supervised fine-tuning, and policy optimization
Excellent problem-solving and analytical skills, with a proactive approach to challenges.
Ability to work collaboratively with cross-functional teams.
Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines
Enjoy owning the problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Integrity team at OpenAI is dedicated to ensuring that our cutting-edge technology is not only revolutionary, but also secure from a myriad of adversarial threats. We strive to maintain the integrity of our platforms as they scale.\n\nThe Integrity team is at the front lines of defending against misuse in all its forms: content abuse, scaled attacks, and other actions that could undermine the user experience or harm our operational stability.\n\nAbout the Role\n\nAs a Machine Learning Engineer in OpenAI's Integrity team, you will have the opportunity to work with some of the brightest minds in AI. You’ll work on state-of-the-art models and classifiers, experiment with new architecture and approaches, and push forward our abilities in content and user understanding. You’ll help turn research breakthroughs into tangible solutions that improve the trust and safety of our platform. If you're excited about training LLMs and building ML models, this role is your chance to make a significant mark.\n\nIn this role, you will:\n\n - Innovate and Deploy: Design and deploy advanced machine learning models that solve real-world problems. Bring OpenAI's research from concept to implementation, creating AI-driven applications with a direct impact.\n\n - Collaborate with the Best: Work closely with researchers, software engineers, and product managers to understand complex business challenges and deliver AI-powered solutions. Be part of a dynamic team where ideas flow freely and creativity thrives.\n\n - Optimize and Scale: Implement scalable data pipelines, optimize models for performance and accuracy, and ensure they are production-ready. Contribute to projects that require cutting-edge technology and innovative approaches.\n\n - Learn and Lead: Stay ahead of the curve by engaging with the latest developments in machine learning and AI. Take part in code reviews, share knowledge, and lead by example to maintain high-quality engineering practices.\n\n - Make a Difference: Monitor and maintain deployed models to ensure they continue delivering value. Your work will directly influence how AI benefits individuals, businesses, and society at large.\n\nYou might thrive in this role if you:\n\n - Master's/ PhD degree in Computer Science, Machine Learning, Data Science, or a related field.\n\n - Demonstrated experience in deep learning and transformers models\n\n - Experience with content understanding or abuse prevention with LLMs is a plus\n\n - Proficiency in frameworks like PyTorch or Tensorflow\n\n - Strong foundation in data structures, algorithms, and software engineering principles.\n\n - Are familiar with methods of training and fine-tuning large language models, such as distillation, supervised fine-tuning, and policy optimization\n\n - Excellent problem-solving and analytical skills, with a proactive approach to challenges.\n\n - Ability to work collaboratively with cross-functional teams.\n\n - Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines\n\n - Enjoy owning the problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$500K – $555K • Offers Equity","scrapeableCompensationSalarySummary":"$500K - $555K","compensationTiers":[{"id":"9a2ba986-eb9b-429f-be4e-6560960630f2","tierSummary":"$500K – $555K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"32f4776a-4b69-41d7-b390-40ffb8405226","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"775a47b2-fa7b-4166-a93a-97cd88c70968","summary":"$500K – $555K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":500000,"maxValue":555000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":500000,"maxValue":555000}]}},{"id":"5c3a17db-62f1-4145-93b0-2f207d4d4af8","title":"Applied AI Engineer, API Platform, Digital Natives","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-07-08T23:04:02.851+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5c3a17db-62f1-4145-93b0-2f207d4d4af8","applyUrl":"https://jobs.ashbyhq.com/openai/5c3a17db-62f1-4145-93b0-2f207d4d4af8/application","descriptionHtml":"
About the team
The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our API customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance.
As an Applied AI Engineer in the Digital Native segment, you’ll work with industry-leading technology companies like Stripe, Uber, and Reddit to bring new AI capabilities into the products their customers use every day. You’ll partner directly with experienced product and engineering teams to turn frontier model capabilities into new features and agentic experiences. The work combines rapid experimentation with the demands of established products: complex systems, real users, and high expectations for quality and performance. Lessons from these deployments inform OpenAI’s product and research teams.
About the role
You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact – not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in our SF or Seattle office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Deeply embed with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our API.
Forge relationships with CTOs, AI Product and engineering leaders to ensure their application’s successful deployment at scale.
Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.
Build targeted prototypes, pilots, and model evaluations with customer teams to test product ideas, guide architecture decisions, and inform their product roadmaps.
Collaborate with our Product and Research teams in validating upcoming frontier AI capabilities in customer environments, and deliver high-signal feedback to steer OpenAI’s roadmap.
Scale the Applied AI Engineer function through sharing knowledge and publishing best-practices to our internal and external repositories.
Evaluate emerging model capabilities, developer tools, and implementation patterns, and translate relevant advances into practical recommendations for customer applications.
Work alongside customer teams through on-site workshops and implementation sessions, helping resolve technical challenges and strengthen relationships. This includes occasional travel.
You’ll thrive in this role if you:
Bring 8+ years of deep, hands-on technical experience and an eagerness to work closely with customers. Our team consists of former startup founders, software and ML engineers, technical product managers and solution architects.
Have a track record of personally leading complex, production-scale AI/ML systems from ambiguous discovery through production deployment, adoption, and measurable business impact.
Are passionate about being on the forefront of the latest AI industry trends, incl. agent architecture patterns, advanced prompt and context engineering, evaluation frameworks, safety, and security.
Are proficient in Python, JavaScript, TypeScript, or similar languages and are comfortable building production-quality prototypes and reference implementations.
Demonstrate strong technical judgment: know when to go deep personally, when to mobilize specialists, and how to make clear recommendations with incomplete information.
Have a humble attitude and an eagerness to help others with empathy.
Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
Thrive in dynamic environments and can navigate ambiguity with ease.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"\nAbout the team\n\nThe Applied AI Engineering team is responsible for ensuring the safe and effective deployment of generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our API customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance.\n\nAs an Applied AI Engineer in the Digital Native segment, you’ll work with industry-leading technology companies like Stripe, Uber, and Reddit to bring new AI capabilities into the products their customers use every day. You’ll partner directly with experienced product and engineering teams to turn frontier model capabilities into new features and agentic experiences. The work combines rapid experimentation with the demands of established products: complex systems, real users, and high expectations for quality and performance. Lessons from these deployments inform OpenAI’s product and research teams.\n\nAbout the role\n\nYou will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact – not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\n\nThis role is based in our SF or Seattle office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you will:\n\n - Deeply embed with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our API.\n\n - Forge relationships with CTOs, AI Product and engineering leaders to ensure their application’s successful deployment at scale.\n\n - Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.\n\n - Build targeted prototypes, pilots, and model evaluations with customer teams to test product ideas, guide architecture decisions, and inform their product roadmaps.\n\n - Collaborate with our Product and Research teams in validating upcoming frontier AI capabilities in customer environments, and deliver high-signal feedback to steer OpenAI’s roadmap.\n\n - Scale the Applied AI Engineer function through sharing knowledge and publishing best-practices to our internal and external repositories.\n\n - Evaluate emerging model capabilities, developer tools, and implementation patterns, and translate relevant advances into practical recommendations for customer applications.\n\n - Work alongside customer teams through on-site workshops and implementation sessions, helping resolve technical challenges and strengthen relationships. This includes occasional travel.\n\n\nYou’ll thrive in this role if you:\n\n - Bring 8+ years of deep, hands-on technical experience and an eagerness to work closely with customers. Our team consists of former startup founders, software and ML engineers, technical product managers and solution architects.\n\n - Have a track record of personally leading complex, production-scale AI/ML systems from ambiguous discovery through production deployment, adoption, and measurable business impact.\n\n - Are passionate about being on the forefront of the latest AI industry trends, incl. agent architecture patterns, advanced prompt and context engineering, evaluation frameworks, safety, and security.\n\n - Are proficient in Python, JavaScript, TypeScript, or similar languages and are comfortable building production-quality prototypes and reference implementations.\n\n - Demonstrate strong technical judgment: know when to go deep personally, when to mobilize specialists, and how to make clear recommendations with incomplete information.\n\n - Have a humble attitude and an eagerness to help others with empathy.\n\n - Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.\n\n - Thrive in dynamic environments and can navigate ambiguity with ease.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$251K – $278K • Offers Equity","scrapeableCompensationSalarySummary":"$251K - $278K","compensationTiers":[{"id":"7c2f9b80-cda6-4560-8c66-6595e44cc373","tierSummary":"$251K – $278K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"05ed2d7b-f2da-4342-9814-c12dbfca0494","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1bc5477d-7355-496d-88ab-37fa813e1cce","summary":"$251K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":278000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":278000}]}},{"id":"e8cb6c67-0b73-4be8-a35c-775c99c1c638","title":"Account Director, Cyber","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T02:54:42.713+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e8cb6c67-0b73-4be8-a35c-775c99c1c638","applyUrl":"https://jobs.ashbyhq.com/openai/e8cb6c67-0b73-4be8-a35c-775c99c1c638/application","descriptionHtml":"OpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together in one lab.
Our Go To Market (GTM) team helps customers understand and deploy our highly capable AI products across their businesses. Sales, Solutions, Support, Marketing, and Partnerships work together to bring AI to as many users as possible.
As an Account Director, Large Enterprise — Cybersecurity, you’ll work with some of our largest cybersecurity customers, winning new business and expanding adoption within existing accounts. You’ll help these organizations apply AI across their products, security workflows, and business operations.
This role combines cybersecurity industry knowledge, technical understanding, executive engagement, and ownership of complex enterprise sales. You’ll create demand, develop opportunities, and lead deals from initial engagement through negotiation, deployment, and expansion. You’ll help executives identify where AI can deliver meaningful value and build a practical path to realizing it.
We’re looking for someone with a hunter mentality and a strong track record in the cybersecurity ecosystem. You’re comfortable engaging CISOs, CIOs, CTOs, product leaders, and other business executives, bringing commercial and technical stakeholders together around an enterprise AI strategy. Success means both winning business and helping customers turn their commitments into sustained adoption and consumption.
This role can be based in our San Francisco, New York City, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
Own a portfolio of large enterprise cybersecurity accounts, developing strategies that drive new business, enterprise adoption, and expansion.
Create demand through proactive prospecting, executive outreach, and a deep understanding of each customer’s business strategy, product roadmap, and security priorities.
Own complex deals end to end, including opportunity development, qualification, business case creation, technical evaluation, negotiation, and close.
Help executives identify opportunities to apply AI across cybersecurity products and workflows, such as security operations, threat analysis, incident response, and security engineering, in partnership with technical specialists.
Build relationships across security, engineering, product, business operations, and procurement teams, connecting stakeholders around shared goals.
Partner with solutions engineering to translate technical capabilities into customer programs with measurable business outcomes.
Navigate customer requirements around data privacy, sensitive security information, governance, and deployment, engaging the appropriate technical, security, and legal partners.
Win initial deployments and expand successful use cases across teams, business units, and geographies.
Own a consumption revenue target, partnering across the customer lifecycle to turn signed agreements into production usage and sustained growth.
Maintain rigorous account plans, opportunity management, and revenue forecasts, taking responsibility for advancing opportunities and resolving obstacles.
Bring cybersecurity customer and market insights to Product, Engineering, and GTM teams to inform our roadmap and approach.
Help build the processes, practices, and culture of a growing sales organization.
14+ years selling complex platform-as-a-service and/or software-as-a-service products to large enterprise customers, with substantial experience in cybersecurity.
Demonstrated success winning new customers and expanding existing accounts within the cybersecurity ecosystem.
A strong understanding of cybersecurity buyers, enterprise security workflows, and the commercial priorities of cybersecurity companies.
Generating pipeline and creating demand through proactive account development, including opportunities where the customer has not yet defined a project or allocated budget.
Designing and executing complex deal strategies with multiple decision-makers, technical requirements, security reviews, and procurement processes.
Selling across business units and functions, building support beyond a single buyer, team, or use case.
Working directly with C-level executives, including CISOs, CIOs, and CTOs, to connect technology investments to business strategy and measurable value.
Selling technically complex products in close partnership with engineering and solutions teams.
Navigating enterprise requirements related to data security, privacy, governance, and risk management.
Leading enterprise transformation opportunities from early discovery through deployment, adoption, and expansion.
Managing consumption-based revenue models, including forecasting usage, driving adoption, and identifying opportunities for growth.
Succeeding in fast-growing environments that require independent judgment, initiative, and accountability.
Have a hunter mentality. You seek out opportunities, open doors, and build demand. You’re motivated by winning new customers and uncovering opportunities within established accounts.
Understand the cybersecurity landscape. You can engage credibly with security and product leaders, understand their priorities, and distinguish promising AI applications from those that require further evaluation.
Take ownership. You drive progress at every stage of a deal, set clear next steps, bring the right people together, and stay accountable when the path forward is unclear.
Can guide an executive journey. You meet leaders where they are, challenge their thinking thoughtfully, and help them develop a concrete vision for AI adoption.
Are customer-centric and commercially driven. You connect customer outcomes to durable growth and stay engaged as customers move from purchase to adoption.
Are technically curious. You enjoy understanding complex products and can explain their capabilities, limitations, and business implications to technical and nontechnical audiences.
Exercise sound judgment. You recognize the sensitivity of security use cases and work with the right partners to address customer requirements and support responsible deployment.
Think across the enterprise. You connect business units, build relationships across functions, and turn an initial use case into a broader adoption strategy.
Are a builder. You make sound decisions with incomplete information and help establish practices that allow a growing team to succeed.
Have a passion or deep curiosity for AI. You’re excited to help cybersecurity organizations deploy AI thoughtfully and deliver value to their businesses and users.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals together in one lab.\n\nOur Go To Market (GTM) team helps customers understand and deploy our highly capable AI products across their businesses. Sales, Solutions, Support, Marketing, and Partnerships work together to bring AI to as many users as possible.\n\n\nABOUT THE ROLE\n\nAs an Account Director, Large Enterprise — Cybersecurity, you’ll work with some of our largest cybersecurity customers, winning new business and expanding adoption within existing accounts. You’ll help these organizations apply AI across their products, security workflows, and business operations.\n\nThis role combines cybersecurity industry knowledge, technical understanding, executive engagement, and ownership of complex enterprise sales. You’ll create demand, develop opportunities, and lead deals from initial engagement through negotiation, deployment, and expansion. You’ll help executives identify where AI can deliver meaningful value and build a practical path to realizing it.\n\nWe’re looking for someone with a hunter mentality and a strong track record in the cybersecurity ecosystem. You’re comfortable engaging CISOs, CIOs, CTOs, product leaders, and other business executives, bringing commercial and technical stakeholders together around an enterprise AI strategy. Success means both winning business and helping customers turn their commitments into sustained adoption and consumption.\n\nThis role can be based in our San Francisco, New York City, or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\n\nIN THIS ROLE, YOU’LL:\n\n - Own a portfolio of large enterprise cybersecurity accounts, developing strategies that drive new business, enterprise adoption, and expansion.\n\n - Create demand through proactive prospecting, executive outreach, and a deep understanding of each customer’s business strategy, product roadmap, and security priorities.\n\n - Own complex deals end to end, including opportunity development, qualification, business case creation, technical evaluation, negotiation, and close.\n\n - Help executives identify opportunities to apply AI across cybersecurity products and workflows, such as security operations, threat analysis, incident response, and security engineering, in partnership with technical specialists.\n\n - Build relationships across security, engineering, product, business operations, and procurement teams, connecting stakeholders around shared goals.\n\n - Partner with solutions engineering to translate technical capabilities into customer programs with measurable business outcomes.\n\n - Navigate customer requirements around data privacy, sensitive security information, governance, and deployment, engaging the appropriate technical, security, and legal partners.\n\n - Win initial deployments and expand successful use cases across teams, business units, and geographies.\n\n - Own a consumption revenue target, partnering across the customer lifecycle to turn signed agreements into production usage and sustained growth.\n\n - Maintain rigorous account plans, opportunity management, and revenue forecasts, taking responsibility for advancing opportunities and resolving obstacles.\n\n - Bring cybersecurity customer and market insights to Product, Engineering, and GTM teams to inform our roadmap and approach.\n\n - Help build the processes, practices, and culture of a growing sales organization.\n\n\nWE’RE SEEKING SOMEONE WITH EXPERIENCE INCLUDING:\n\n - 14+ years selling complex platform-as-a-service and/or software-as-a-service products to large enterprise customers, with substantial experience in cybersecurity.\n\n - Demonstrated success winning new customers and expanding existing accounts within the cybersecurity ecosystem.\n\n - A strong understanding of cybersecurity buyers, enterprise security workflows, and the commercial priorities of cybersecurity companies.\n\n - Generating pipeline and creating demand through proactive account development, including opportunities where the customer has not yet defined a project or allocated budget.\n\n - Designing and executing complex deal strategies with multiple decision-makers, technical requirements, security reviews, and procurement processes.\n\n - Selling across business units and functions, building support beyond a single buyer, team, or use case.\n\n - Working directly with C-level executives, including CISOs, CIOs, and CTOs, to connect technology investments to business strategy and measurable value.\n\n - Selling technically complex products in close partnership with engineering and solutions teams.\n\n - Navigating enterprise requirements related to data security, privacy, governance, and risk management.\n\n - Leading enterprise transformation opportunities from early discovery through deployment, adoption, and expansion.\n\n - Managing consumption-based revenue models, including forecasting usage, driving adoption, and identifying opportunities for growth.\n\n - Succeeding in fast-growing environments that require independent judgment, initiative, and accountability.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have a hunter mentality. You seek out opportunities, open doors, and build demand. You’re motivated by winning new customers and uncovering opportunities within established accounts.\n\n - Understand the cybersecurity landscape. You can engage credibly with security and product leaders, understand their priorities, and distinguish promising AI applications from those that require further evaluation.\n\n - Take ownership. You drive progress at every stage of a deal, set clear next steps, bring the right people together, and stay accountable when the path forward is unclear.\n\n - Can guide an executive journey. You meet leaders where they are, challenge their thinking thoughtfully, and help them develop a concrete vision for AI adoption.\n\n - Are customer-centric and commercially driven. You connect customer outcomes to durable growth and stay engaged as customers move from purchase to adoption.\n\n - Are technically curious. You enjoy understanding complex products and can explain their capabilities, limitations, and business implications to technical and nontechnical audiences.\n\n - Exercise sound judgment. You recognize the sensitivity of security use cases and work with the right partners to address customer requirements and support responsible deployment.\n\n - Think across the enterprise. You connect business units, build relationships across functions, and turn an initial use case into a broader adoption strategy.\n\n - Are a builder. You make sound decisions with incomplete information and help establish practices that allow a growing team to succeed.\n\n - Have a passion or deep curiosity for AI. You’re excited to help cybersecurity organizations deploy AI thoughtfully and deliver value to their businesses and users.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$200K • Offers Equity","scrapeableCompensationSalarySummary":"$200K","compensationTiers":[{"id":"f13cc569-4c98-4a96-8a00-e5e357658552","tierSummary":"$200K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cf63ada8-dea6-4663-94d8-a082cba693ff","summary":"$200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000},{"id":"2f338b0c-5aab-4afc-93cf-3de277e64cdc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"e36955a7-403d-41e4-b54e-37edc7039173","title":"Scaled Programs Lead, SMB Ads","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-11T20:43:53.326+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e36955a7-403d-41e4-b54e-37edc7039173","applyUrl":"https://jobs.ashbyhq.com/openai/e36955a7-403d-41e4-b54e-37edc7039173/application","descriptionHtml":"About the Team
OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways.
The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.
About the Role
We are looking for a Scaled Programs Lead to build and scale global programs that engage SMB-focused agencies and other partners helping small and medium-sized businesses grow.
This is a zero-to-one opportunity to shape how these audiences discover, understand and adopt OpenAI’s advertising solutions. You will develop programs that build awareness, recruit participants, strengthen their capabilities and help them bring the advertising opportunity to their SMB customers.
Your remit will span audience segmentation, recruitment campaigns, education, certification, incentives and co-marketing. You will design and launch new programs, validate their impact and scale the approaches that deliver meaningful results.
Working across Marketing, Partnerships, Sales, Product and Operations, you will combine strategic judgment with hands-on execution. As the programs grow, you will build and lead a team to expand them globally.
In This Role, You Will
Set the global program strategy for SMB-focused agencies and scaled partners, defining priority audiences, growth goals, and investment choices.
Build awareness and recruit qualified participants through campaigns and outreach that demonstrate the value of OpenAI’s advertising solutions.
Segment agencies and partners by capabilities, needs, and growth potential. Design program tiers, incentives, and benefits that support their success.
Develop education, training, webinars, certification, badging, and content that help participants serve SMB advertisers effectively.
Launch repeatable co-marketing programs, joint campaigns, events, and reusable toolkits that reach SMB audiences through participating agencies and partners.
Pilot programs and measure participation, activation, advertiser growth, and economics. Scale effective approaches and refine or retire underperforming programs.
Lead cross-functional delivery and adapt programs across markets. Build the team and operating capabilities needed for global scale.
You Might Thrive in This Role If You
Demonstrate success building and scaling programs for SMB-focused agencies or other partners serving small businesses.
Set program strategy using audience segmentation, customer insight, and commercial analysis.
Bring experience developing participant recruitment, education, enablement, or co-marketing programs.
Translate program goals into pilots, measurable outcomes, and repeatable approaches that scale.
Lead cross-functional initiatives with marketing, sales, partnerships, product, and operations teams.
Adapt programs across markets while balancing global consistency with local needs.
Combine hands-on program building with the ability to hire, develop, and lead a team.
Preferred Qualifications
Experience building agency or partner programs for digital advertising platforms serving SMBs.
Track record launching programs that drive advertiser acquisition, activation, retention, or investment.
Experience designing partner tiers, certifications, incentives, and benefits.
Success developing scalable co-marketing campaigns, education programs, and partner toolkits.
Experience using program economics and experimentation to guide investment and growth.
Experience expanding partner programs globally and adapting them to local markets.
Workplace & Location
San Francisco or New York. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways.\n\nThe SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.\n\nAbout the Role\n\nWe are looking for a Scaled Programs Lead to build and scale global programs that engage SMB-focused agencies and other partners helping small and medium-sized businesses grow.\n\nThis is a zero-to-one opportunity to shape how these audiences discover, understand and adopt OpenAI’s advertising solutions. You will develop programs that build awareness, recruit participants, strengthen their capabilities and help them bring the advertising opportunity to their SMB customers.\n\nYour remit will span audience segmentation, recruitment campaigns, education, certification, incentives and co-marketing. You will design and launch new programs, validate their impact and scale the approaches that deliver meaningful results.\n\nWorking across Marketing, Partnerships, Sales, Product and Operations, you will combine strategic judgment with hands-on execution. As the programs grow, you will build and lead a team to expand them globally.\n\nIn This Role, You Will\n\n - Set the global program strategy for SMB-focused agencies and scaled partners, defining priority audiences, growth goals, and investment choices.\n\n - Build awareness and recruit qualified participants through campaigns and outreach that demonstrate the value of OpenAI’s advertising solutions.\n\n - Segment agencies and partners by capabilities, needs, and growth potential. Design program tiers, incentives, and benefits that support their success.\n\n - Develop education, training, webinars, certification, badging, and content that help participants serve SMB advertisers effectively.\n\n - Launch repeatable co-marketing programs, joint campaigns, events, and reusable toolkits that reach SMB audiences through participating agencies and partners.\n\n - Pilot programs and measure participation, activation, advertiser growth, and economics. Scale effective approaches and refine or retire underperforming programs.\n\n - Lead cross-functional delivery and adapt programs across markets. Build the team and operating capabilities needed for global scale.\n\nYou Might Thrive in This Role If You\n\n - Demonstrate success building and scaling programs for SMB-focused agencies or other partners serving small businesses.\n\n - Set program strategy using audience segmentation, customer insight, and commercial analysis.\n\n - Bring experience developing participant recruitment, education, enablement, or co-marketing programs.\n\n - Translate program goals into pilots, measurable outcomes, and repeatable approaches that scale.\n\n - Lead cross-functional initiatives with marketing, sales, partnerships, product, and operations teams.\n\n - Adapt programs across markets while balancing global consistency with local needs.\n\n - Combine hands-on program building with the ability to hire, develop, and lead a team.\n\nPreferred Qualifications\n\n - Experience building agency or partner programs for digital advertising platforms serving SMBs.\n\n - Track record launching programs that drive advertiser acquisition, activation, retention, or investment.\n\n - Experience designing partner tiers, certifications, incentives, and benefits.\n\n - Success developing scalable co-marketing campaigns, education programs, and partner toolkits.\n\n - Experience using program economics and experimentation to guide investment and growth.\n\n - Experience expanding partner programs globally and adapting them to local markets.\n\nWorkplace & Location\n\n - San Francisco or New York. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $318K","compensationTiers":[{"id":"b43ff596-17a8-4484-9db9-2db88d15d29e","tierSummary":"$287K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"16e74635-13f2-4999-b404-81a16456ed42","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"97adbb65-674e-4df3-adc6-43a6e568467d","summary":"$287K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000}]}},{"id":"05a8cae8-81bd-4f7b-bc48-41ef1bd67e5d","title":"Product Manager, Integrity","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-07T17:10:35.486+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/05a8cae8-81bd-4f7b-bc48-41ef1bd67e5d","applyUrl":"https://jobs.ashbyhq.com/openai/05a8cae8-81bd-4f7b-bc48-41ef1bd67e5d/application","descriptionHtml":"The Integrity team builds the systems OpenAI uses to understand, prevent, and respond to misuse across our products. We partner with Product, Policy, Safety Systems, User Operations, Security, Legal, Privacy, OpenAI for Government, and research teams to turn policy and threat models into product controls, review workflows, measurement systems, and enforcement paths.
We are hiring a Product Manager to own Integrity's product strategy for sensitive deployments: contexts where model capability, customer or deployment setting, privacy constraints, and misuse potential make the operating bar unusually high. This includes government and other high stakes deployments, regulated or high-trust enterprise contexts, zero data retention and privacy-constrained environments, and agentic workflows where harm can unfold across many steps rather than a single prompt.
The Integrity PM will focus on high-consequence use cases relevant to government deployments and broader deployment-readiness questions for high-risk domains (e.g., healthcare), while building reusable Integrity capabilities for agentic detection and enforcements in these environments.
This position is based in San Francisco, CA, with relocation assistance available.
Own the roadmap for sensitive deployment Integrity controls and readiness criteria.
Define how we measure residual risk, decision quality, review quality, and mitigation effectiveness.
Build agentic investigation and context-assembly workflows for complex, multi-step misuse patterns.
Partner with Policy, Legal, Privacy, Safety Systems, User Ops, Government, and product teams to build shared capabilities.
Create launch and deployment playbooks for sensitive customer, capability, and product contexts.
Have shipped complex product systems in AI, integrity, trust and safety, security, privacy, risk, government, regulated enterprise, or AI safety.
Can turn ambiguous policy and threat-model questions into product requirements, metrics, operational workflows, and tradeoff frameworks.
Are energized by agentic AI products and want to build the platform layer that makes them safer to deploy.
Care about security, privacy, and responsible deployment, while still wanting to build concrete product systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Integrity team builds the systems OpenAI uses to understand, prevent, and respond to misuse across our products. We partner with Product, Policy, Safety Systems, User Operations, Security, Legal, Privacy, OpenAI for Government, and research teams to turn policy and threat models into product controls, review workflows, measurement systems, and enforcement paths.\n\n\n\n\nABOUT THE ROLE\n\nWe are hiring a Product Manager to own Integrity's product strategy for sensitive deployments: contexts where model capability, customer or deployment setting, privacy constraints, and misuse potential make the operating bar unusually high. This includes government and other high stakes deployments, regulated or high-trust enterprise contexts, zero data retention and privacy-constrained environments, and agentic workflows where harm can unfold across many steps rather than a single prompt.\n\nThe Integrity PM will focus on high-consequence use cases relevant to government deployments and broader deployment-readiness questions for high-risk domains (e.g., healthcare), while building reusable Integrity capabilities for agentic detection and enforcements in these environments.\n\nThis position is based in San Francisco, CA, with relocation assistance available.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the roadmap for sensitive deployment Integrity controls and readiness criteria.\n\n - Define how we measure residual risk, decision quality, review quality, and mitigation effectiveness.\n\n - Build agentic investigation and context-assembly workflows for complex, multi-step misuse patterns.\n\n - Partner with Policy, Legal, Privacy, Safety Systems, User Ops, Government, and product teams to build shared capabilities.\n\n - Create launch and deployment playbooks for sensitive customer, capability, and product contexts.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have shipped complex product systems in AI, integrity, trust and safety, security, privacy, risk, government, regulated enterprise, or AI safety.\n\n - Can turn ambiguous policy and threat-model questions into product requirements, metrics, operational workflows, and tradeoff frameworks.\n\n - Are energized by agentic AI products and want to build the platform layer that makes them safer to deploy.\n\n - Care about security, privacy, and responsible deployment, while still wanting to build concrete product systems.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"f6c12bcd-7351-4f8a-8e6e-37d05c783f61","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"af26eb32-fb5c-4eb2-a5b7-acfc47fc282c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a3f8d774-ee3d-4f36-a585-60f061e3fdd2","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"9e39d642-6c78-4c21-bc86-49b1773c933c","title":"Forward Deployed Engineer - Sydney","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-13T00:27:14.140+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9e39d642-6c78-4c21-bc86-49b1773c933c","applyUrl":"https://jobs.ashbyhq.com/openai/9e39d642-6c78-4c21-bc86-49b1773c933c/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in Sydney. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production.
Build full-stack systems that deliver customer value and sharpen how we learn.
Embed closely with customer teams, understand their needs, and guide adoption of what you build.
Scope work, sequence delivery, and remove blockers early.
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery.
Contribute directly in the code when progress or clarity depends on it.
Codify working patterns into tools, playbooks, or building blocks that others can use.
Share field feedback that helps Research and Product understand where the models succeed and where they can improve.
Keep teams moving through clarity and follow-through.
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work.
Have scoped and delivered complex systems in fast-moving or ambiguous environments.
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks.
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience.
Simplify complexity and make fast, sound decisions under pressure.
Communicate clearly with engineers, product teams, and customer stakeholders.
Spot risks early and adjust without slowing down.
Model calm and judgment when the stakes are high.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n\n\nThis role is based in Sydney. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production.\n\n - Build full-stack systems that deliver customer value and sharpen how we learn.\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build.\n\n - Scope work, sequence delivery, and remove blockers early.\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery.\n\n - Contribute directly in the code when progress or clarity depends on it.\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use.\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve.\n\n - Keep teams moving through clarity and follow-through.\n\n\n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work.\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments.\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks.\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience.\n\n - Simplify complexity and make fast, sound decisions under pressure.\n\n - Communicate clearly with engineers, product teams, and customer stakeholders.\n\n - Spot risks early and adjust without slowing down.\n\n - Model calm and judgment when the stakes are high.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"df514733-46ad-4777-be67-44667bc9fd45","title":"Deployment Lead (DL), FDE - Tokyo","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-07T22:53:40.194+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/df514733-46ad-4777-be67-44667bc9fd45","applyUrl":"https://jobs.ashbyhq.com/openai/df514733-46ad-4777-be67-44667bc9fd45/application","descriptionHtml":"About the Team
OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships.
About the Role
As a Deployment Lead (DL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.
You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.
Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).
This is a high-trust, high-autonomy role. Success requires technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.
This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance.
In this role, you will:
Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.
Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.
Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.
Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.
You’ll thrive in this role if you:
Bring 7+ years of customer‑facing technical delivery leadership.
Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.
Excel in high ambiguity environments. Know how to simplify complex and dynamic work.
Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.
Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.
Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.
Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.
You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.
Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).
Have expertise in at least one major sector (e.g., healthcare, energy, financial services, semiconductors, IT) to elevate solution framing and credibility.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships.\n\n \n\nAbout the Role\n\nAs a Deployment Lead (DL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.\n\nYou will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.\n\nSuccess will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).\n\nThis is a high-trust, high-autonomy role. Success requires technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.\n\n \n\nThis role is based in Tokyo. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. \n\n \n\nIn this role, you will:\n\n - Own the technical delivery plan for multiple interdependent workstreams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.\n\n - Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.\n\n - Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.\n\n - Partner with Product and Research so platform components and research workstreams land in time to support deployment goals.\n\n - Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.\n\n - Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.\n\n\nYou’ll thrive in this role if you:\n\n - Bring 7+ years of customer‑facing technical delivery leadership.\n\n - Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.\n\n - Excel in high ambiguity environments. Know how to simplify complex and dynamic work.\n\n - Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.\n\n - Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.\n\n - Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.\n\n - Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.\n\n - You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.\n\n - Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).\n\n - Have expertise in at least one major sector (e.g., healthcare, energy, financial services, semiconductors, IT) to elevate solution framing and credibility.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0dc614c9-4eec-475f-b215-5480fe41317a","title":"Product Operations Manager","department":"Product Operations","team":"Product Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T19:02:25.793+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0dc614c9-4eec-475f-b215-5480fe41317a","applyUrl":"https://jobs.ashbyhq.com/openai/0dc614c9-4eec-475f-b215-5480fe41317a/application","descriptionHtml":"About the Team
OpenAI’s Applied AI org is the product development arm of the company, bringing the power of advanced AI models to the world via APIs and user‑interface products (ChatGPT,Codex, etc). The Product Ops team is responsible for providing operational expertise and leverage for product teams bringing solutions to market, and streamlining and automating org operations and information channels (across Applied and with adjacent functions) to set strong foundations for collaboration at scale.
About the Role
This Product Operations Manager role is for a senior IC.
Our ideal candidate has deep experience in Product Operations at one or more scaling tech companies, working very closely with Product/Engineering and XFN partners on both central systems (e.g., launch calendar / launch readiness) and bringing products to market by running betas and launch activities.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Stand up and operate alpha/beta/GA programs with clear entry/exit criteria, recruiting design partners, running internal dogfooding, and transforming qualitative/quantitative insights into prioritized product work.
Own the launch calendar and readiness cadence for a product group; run XFN checkpoints across Product, Eng, Research, Safety, Security, Legal, Support, and GTM.
Build the systems to capture, triage, and synthesize user feedback into actionable recommendations.
Lead coordination for high‑impact moments (e.g., Dev Day demos, rollout waves, partner showcases), managing timelines, resources, and communications to ensure successful outcomes.
Build internal tools/automations (code/no‑code/AI) that scale operations: Feedback intake, issue taxonomy, release notes, etc.Contribute to building and scaling the Product Operations function at OpenAI—codifying best practices, raising the quality bar, and mentoring peers.
You might thrive in this role if you:
Are regularly working with agentic AI tools to increase your leverage (e.g. Dots, Codex)
Have an entrepreneurial spirit, bias for action, and high agency; you ship v1s quickly and iterate to quality at scale.
Can build systems/tools (via code / no‑code / AI) to make internal processes simple, fast, and reliable.
Can self‑prioritize and context switch across multiple projects and stakeholders without losing the thread.
Are a clear, persuasive communicator in writing and in the room; you influence without authority.
Are engaged and curious about the rapidly evolving AI and agentic‑systems landscape.
Know how to find the line between chaos and bureaucracy when setting up processes.
Can nurture a fun, inclusive, high‑ownership team culture.
Appreciate the technical nuances of LLM‑powered agents (tool use, evals, telemetry, safety constraints).
Specific technologies / skills that will be helpful in this role
Experience with OpenAI tools and APIs (ChatGPT, Codex, text generation, structured outputs, function calling, etc)
Programming Languages: Python, JavaScript (for automation scripts).
No‑Code/Low‑Code Platforms: Airtable, Retool, Zapier (or equivalents).
Data Analysis & Visualization Tools: Experience with data languages/tools like SQL, Google Sheets automations, Databricks.
Git & GitHub.
Terminal proficiency and comfort with CLIs
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nOpenAI’s Applied AI org is the product development arm of the company, bringing the power of advanced AI models to the world via APIs and user‑interface products (ChatGPT,Codex, etc). The Product Ops team is responsible for providing operational expertise and leverage for product teams bringing solutions to market, and streamlining and automating org operations and information channels (across Applied and with adjacent functions) to set strong foundations for collaboration at scale.\n\nAbout the Role\nThis Product Operations Manager role is for a senior IC.\nOur ideal candidate has deep experience in Product Operations at one or more scaling tech companies, working very closely with Product/Engineering and XFN partners on both central systems (e.g., launch calendar / launch readiness) and bringing products to market by running betas and launch activities.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Stand up and operate alpha/beta/GA programs with clear entry/exit criteria, recruiting design partners, running internal dogfooding, and transforming qualitative/quantitative insights into prioritized product work.\n\n - Own the launch calendar and readiness cadence for a product group; run XFN checkpoints across Product, Eng, Research, Safety, Security, Legal, Support, and GTM.\n\n - Build the systems to capture, triage, and synthesize user feedback into actionable recommendations.\n\n - Lead coordination for high‑impact moments (e.g., Dev Day demos, rollout waves, partner showcases), managing timelines, resources, and communications to ensure successful outcomes.\n\n - Build internal tools/automations (code/no‑code/AI) that scale operations: Feedback intake, issue taxonomy, release notes, etc.Contribute to building and scaling the Product Operations function at OpenAI—codifying best practices, raising the quality bar, and mentoring peers.\n\n\nYou might thrive in this role if you:\n\n - Are regularly working with agentic AI tools to increase your leverage (e.g. Dots, Codex)\n\n - Have an entrepreneurial spirit, bias for action, and high agency; you ship v1s quickly and iterate to quality at scale.\n\n - Can build systems/tools (via code / no‑code / AI) to make internal processes simple, fast, and reliable.\n\n - Can self‑prioritize and context switch across multiple projects and stakeholders without losing the thread.\n\n - Are a clear, persuasive communicator in writing and in the room; you influence without authority.\n\n - Are engaged and curious about the rapidly evolving AI and agentic‑systems landscape.\n\n - Know how to find the line between chaos and bureaucracy when setting up processes.\n\n - Can nurture a fun, inclusive, high‑ownership team culture.\n\n - Appreciate the technical nuances of LLM‑powered agents (tool use, evals, telemetry, safety constraints).\n\n\nSpecific technologies / skills that will be helpful in this role\n\n - Experience with OpenAI tools and APIs (ChatGPT, Codex, text generation, structured outputs, function calling, etc)\n\n - Programming Languages: Python, JavaScript (for automation scripts).\n\n - No‑Code/Low‑Code Platforms: Airtable, Retool, Zapier (or equivalents).\n\n - Data Analysis & Visualization Tools: Experience with data languages/tools like SQL, Google Sheets automations, Databricks.\n\n - Git & GitHub.\n\n - Terminal proficiency and comfort with CLIs\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $285K","compensationTiers":[{"id":"a3e92146-3b06-4232-8921-97b698c61d33","tierSummary":"$257K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5027b9a4-4035-4128-b970-5c939963dbe5","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9d308f2f-1d55-4f22-977f-ae549dc593ff","summary":"$257K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":285000}]}},{"id":"10208545-58dd-4cdb-91e1-69b1c2cabe3c","title":"Account Director, Large Enterprise (FSI)","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-14T00:32:42.803+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/10208545-58dd-4cdb-91e1-69b1c2cabe3c","applyUrl":"https://jobs.ashbyhq.com/openai/10208545-58dd-4cdb-91e1-69b1c2cabe3c/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
10+ years selling platform-as-a-service and/or software-as-a-service to large Financial Services institutions in South East Asia
Familiarity with Financial Services industry trends
Deep understanding of Financial Services institutions' AI transformation priorities and challenges
Achieving revenue targets >$2M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you'll:\n\n - Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\n\n\nWe're seeking someone with experience including:\n\n - 10+ years selling platform-as-a-service and/or software-as-a-service to large Financial Services institutions in South East Asia\n\n - Familiarity with Financial Services industry trends\n\n - Deep understanding of Financial Services institutions' AI transformation priorities and challenges\n\n - Achieving revenue targets >$2M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n\n\nYou might thrive in this role if you: \n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. \n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"28c96920-a412-47c0-88f8-342790d779ff","title":"Partner Director, McKinsey Alliance ","department":"Go To Market","team":"Partnerships","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-12T22:26:40.313+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/28c96920-a412-47c0-88f8-342790d779ff","applyUrl":"https://jobs.ashbyhq.com/openai/28c96920-a412-47c0-88f8-342790d779ff/application","descriptionHtml":"OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem designed to accelerate customer success, enable enterprise AI adoption, and drive durable growth in support of OpenAI’s mission. We work closely across Product, Research, Sales, Legal, Communications, and regional leadership to ensure a cohesive strategy and disciplined execution with our most strategic partners.
We are hiring a Partner Director, Global McKinsey Alliance to lead and scale OpenAI’s relationship with McKinsey & Company.
This role will serve as the single accountable executive owner of the alliance globally. You will define the partnership strategy and operating model, translating executive alignment into scaled commercial and transformation outcomes across regions and industries.
You will work closely with McKinsey’s global leadership, industry and functional practices, and technology organizations—including QuantumBlack, AI by McKinsey—to develop differentiated enterprise AI offerings, pursue complex transformation opportunities, and help customers move from strategy to production deployment and measurable value.
The role carries responsibility for the health, performance, and long-term expansion of the partnership. Success requires senior executive presence, sound judgment, commercial discipline, technical fluency, and the ability to operate effectively across a complex, partner-led organization.
Own the global McKinsey relationship, including alliance strategy, pipeline growth, enterprise impact, deployment scale, and long-term expansion across priority industries.
Define and run the partnership’s operating model across executive governance, joint planning, regional execution, opportunity management, resource allocation, and escalation.
Serve as OpenAI’s senior executive counterpart to McKinsey’s global leadership and relevant industry, functional, technology, and regional leaders.
Develop a differentiated alliance strategy that combines McKinsey’s strategy, industry expertise, transformation capabilities, and executive relationships with OpenAI’s research, models, products, and technical expertise.
Build a deep working relationship with QuantumBlack and other McKinsey technology and AI teams to develop repeatable solutions and move customer programs from strategy and experimentation into production.
Set joint priorities, establish clear ownership, resolve escalations, and coordinate execution across global and regional teams.
Shape and lead the co-selling of complex, CxO- and board-level enterprise AI transformation opportunities.
Engage directly with enterprise executives alongside McKinsey leaders to frame AI strategy, operating models, use-case portfolios, governance, adoption plans, organizational change, and value realization.
Identify priority industries, transformation plays, and lighthouse accounts where the partnership can create differentiated and repeatable customer value.
Coordinate OpenAI stakeholders across Product, Research, Sales, Solutions Architecture, Technical Success, Legal, Finance, Communications, and Operations to support strategic pursuits and deployments.
Establish clear rules of engagement and guardrails for intellectual property, solution quality, safety, delivery, commercial ownership, and customer accountability.
Build McKinsey’s capability to position, design, and deliver solutions powered by OpenAI through executive alignment, technical enablement, solution patterns, readiness programs, and disciplined delivery handoffs.
Develop joint assets and offerings that can scale beyond individual engagements while maintaining the rigor required for highly strategic customers.
Allocate OpenAI resources based on strategic value, revenue potential, customer impact, repeatability, delivery readiness, and partner performance.
Build and lead a dedicated alliance pod over time, spanning partner management, technical leadership, enablement, and operations.
Establish durable reporting, metrics, and operating cadences covering pipeline, conversion, production adoption, customer outcomes, partner readiness, delivery quality, and return on OpenAI investment.
Partner, Senior Partner, Managing Director, or equivalent senior leadership experience at McKinsey, another leading strategy firm, or a top-tier technology or transformation organization.
A strong combination of technology fluency and commercial leadership across business development, enterprise transformation, industry advisory, GTM, or strategic alliances.
Proven ownership of a global, multi-year strategic partnership with executive accountability and measurable commercial and customer outcomes.
Demonstrated success shaping and closing high-stakes, board-level transformation opportunities and moving them from strategy through production deployment.
Experience designing and scaling operating models between senior, partner-led organizations, including governance, incentives, account planning, staffing, delivery handoffs, and escalation.
Credibility with senior leaders in strategy consulting and enterprise technology, with a practical understanding of partnership economics, regional structures, and decision-making networks.
Strong executive presence and the judgment to make tradeoffs, resolve conflict, and maintain momentum under ambiguity and scrutiny.
The ability to influence Product, Research, Sales, Technical, Legal, Finance, Communications, and partner organizations without relying on direct authority.
Deep literacy in enterprise AI, data, cloud, security, governance, and organizational transformation, with credibility among CEOs, CIOs, CTOs, CDOs, and other senior executives.
Experience working with data science, AI engineering, or advanced analytics organizations such as QuantumBlack or comparable groups.
Industry expertise in at least one priority vertical, such as financial services, healthcare, pharmaceuticals and life sciences, retail and consumer, technology, industrials, or energy.
Experience building repeatable solutions or transformation plays from high-value strategic engagements.
A disciplined approach to portfolio management, including deciding when to invest, scale, redirect, or decline an opportunity.
Preferably, experience with private-equity value creation, portfolio transformation, capability building, or large-scale operating-model change.
OpenAI and McKinsey have a clear alliance thesis, differentiated value proposition, executive governance model, and measurable joint plan.
The partnership generates qualified, strategically aligned pipeline and converts priority opportunities into production deployments with demonstrable customer value.
McKinsey teams can confidently identify, position, design, and support enterprise transformations powered by OpenAI.
The relationship with QuantumBlack and other McKinsey technology teams produces strong technical collaboration, repeatable solution patterns, and disciplined paths from prototype to production.
OpenAI resources are allocated transparently and concentrated on opportunities with the greatest strategic, commercial, customer, and repeatable impact.
Joint assets and transformation approaches move beyond bespoke engagements into reusable, industry-relevant offerings.
OpenAI’s field understands when and how to engage McKinsey, and McKinsey teams understand OpenAI’s standards, guardrails, resources, and escalation paths.
The alliance demonstrates sustained executive sponsorship, high-quality delivery, partner accountability, production adoption, and year-over-year growth.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem designed to accelerate customer success, enable enterprise AI adoption, and drive durable growth in support of OpenAI’s mission. We work closely across Product, Research, Sales, Legal, Communications, and regional leadership to ensure a cohesive strategy and disciplined execution with our most strategic partners.\n\n\n\nABOUT THE ROLE\n\nWe are hiring a Partner Director, Global McKinsey Alliance to lead and scale OpenAI’s relationship with McKinsey & Company.\n\nThis role will serve as the single accountable executive owner of the alliance globally. You will define the partnership strategy and operating model, translating executive alignment into scaled commercial and transformation outcomes across regions and industries.\n\nYou will work closely with McKinsey’s global leadership, industry and functional practices, and technology organizations—including QuantumBlack, AI by McKinsey—to develop differentiated enterprise AI offerings, pursue complex transformation opportunities, and help customers move from strategy to production deployment and measurable value.\n\nThe role carries responsibility for the health, performance, and long-term expansion of the partnership. Success requires senior executive presence, sound judgment, commercial discipline, technical fluency, and the ability to operate effectively across a complex, partner-led organization.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the global McKinsey relationship, including alliance strategy, pipeline growth, enterprise impact, deployment scale, and long-term expansion across priority industries.\n\n - Define and run the partnership’s operating model across executive governance, joint planning, regional execution, opportunity management, resource allocation, and escalation.\n\n - Serve as OpenAI’s senior executive counterpart to McKinsey’s global leadership and relevant industry, functional, technology, and regional leaders.\n\n - Develop a differentiated alliance strategy that combines McKinsey’s strategy, industry expertise, transformation capabilities, and executive relationships with OpenAI’s research, models, products, and technical expertise.\n\n - Build a deep working relationship with QuantumBlack and other McKinsey technology and AI teams to develop repeatable solutions and move customer programs from strategy and experimentation into production.\n\n - Set joint priorities, establish clear ownership, resolve escalations, and coordinate execution across global and regional teams.\n\n - Shape and lead the co-selling of complex, CxO- and board-level enterprise AI transformation opportunities.\n\n - Engage directly with enterprise executives alongside McKinsey leaders to frame AI strategy, operating models, use-case portfolios, governance, adoption plans, organizational change, and value realization.\n\n - Identify priority industries, transformation plays, and lighthouse accounts where the partnership can create differentiated and repeatable customer value.\n\n - Coordinate OpenAI stakeholders across Product, Research, Sales, Solutions Architecture, Technical Success, Legal, Finance, Communications, and Operations to support strategic pursuits and deployments.\n\n - Establish clear rules of engagement and guardrails for intellectual property, solution quality, safety, delivery, commercial ownership, and customer accountability.\n\n - Build McKinsey’s capability to position, design, and deliver solutions powered by OpenAI through executive alignment, technical enablement, solution patterns, readiness programs, and disciplined delivery handoffs.\n\n - Develop joint assets and offerings that can scale beyond individual engagements while maintaining the rigor required for highly strategic customers.\n\n - Allocate OpenAI resources based on strategic value, revenue potential, customer impact, repeatability, delivery readiness, and partner performance.\n\n - Build and lead a dedicated alliance pod over time, spanning partner management, technical leadership, enablement, and operations.\n\n - Establish durable reporting, metrics, and operating cadences covering pipeline, conversion, production adoption, customer outcomes, partner readiness, delivery quality, and return on OpenAI investment.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - Partner, Senior Partner, Managing Director, or equivalent senior leadership experience at McKinsey, another leading strategy firm, or a top-tier technology or transformation organization.\n\n - A strong combination of technology fluency and commercial leadership across business development, enterprise transformation, industry advisory, GTM, or strategic alliances.\n\n - Proven ownership of a global, multi-year strategic partnership with executive accountability and measurable commercial and customer outcomes.\n\n - Demonstrated success shaping and closing high-stakes, board-level transformation opportunities and moving them from strategy through production deployment.\n\n - Experience designing and scaling operating models between senior, partner-led organizations, including governance, incentives, account planning, staffing, delivery handoffs, and escalation.\n\n - Credibility with senior leaders in strategy consulting and enterprise technology, with a practical understanding of partnership economics, regional structures, and decision-making networks.\n\n - Strong executive presence and the judgment to make tradeoffs, resolve conflict, and maintain momentum under ambiguity and scrutiny.\n\n - The ability to influence Product, Research, Sales, Technical, Legal, Finance, Communications, and partner organizations without relying on direct authority.\n\n - Deep literacy in enterprise AI, data, cloud, security, governance, and organizational transformation, with credibility among CEOs, CIOs, CTOs, CDOs, and other senior executives.\n\n - Experience working with data science, AI engineering, or advanced analytics organizations such as QuantumBlack or comparable groups.\n\n - Industry expertise in at least one priority vertical, such as financial services, healthcare, pharmaceuticals and life sciences, retail and consumer, technology, industrials, or energy.\n\n - Experience building repeatable solutions or transformation plays from high-value strategic engagements.\n\n - A disciplined approach to portfolio management, including deciding when to invest, scale, redirect, or decline an opportunity.\n\n - Preferably, experience with private-equity value creation, portfolio transformation, capability building, or large-scale operating-model change.\n\n\nWHAT SUCCESS LOOKS LIKE:\n\n - OpenAI and McKinsey have a clear alliance thesis, differentiated value proposition, executive governance model, and measurable joint plan.\n\n - The partnership generates qualified, strategically aligned pipeline and converts priority opportunities into production deployments with demonstrable customer value.\n\n - McKinsey teams can confidently identify, position, design, and support enterprise transformations powered by OpenAI.\n\n - The relationship with QuantumBlack and other McKinsey technology teams produces strong technical collaboration, repeatable solution patterns, and disciplined paths from prototype to production.\n\n - OpenAI resources are allocated transparently and concentrated on opportunities with the greatest strategic, commercial, customer, and repeatable impact.\n\n - Joint assets and transformation approaches move beyond bespoke engagements into reusable, industry-relevant offerings.\n\n - OpenAI’s field understands when and how to engage McKinsey, and McKinsey teams understand OpenAI’s standards, guardrails, resources, and escalation paths.\n\n - The alliance demonstrates sustained executive sponsorship, high-quality delivery, partner accountability, production adoption, and year-over-year growth.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $420K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $420K","compensationTiers":[{"id":"2b4b656b-c306-4881-bdcb-e2cbee15a51c","tierSummary":"$380K – $420K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4939d137-54b3-4551-be66-2299a1b244c0","summary":"$380K – $420K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":420000},{"id":"91b08c1a-a2a2-4d67-9de3-a40113700cb6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":420000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"40ed6975-ef61-4807-b748-37c2fa2b76c7","title":"Software Engineer, Foundations Search","department":"Research","team":"Foundations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-14T15:52:27.521+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/40ed6975-ef61-4807-b748-37c2fa2b76c7","applyUrl":"https://jobs.ashbyhq.com/openai/40ed6975-ef61-4807-b748-37c2fa2b76c7/application","descriptionHtml":"About the Team
The Foundations Research team works on high-risk, high-reward ideas that could shape the next decade of AI. Our goal is to advance the science and data that enable our training and scaling efforts, with a particular focus on future frontier models. Pushing the boundaries of data, scaling laws, optimization techniques, model architectures, and efficiency improvements to propel our science.
The Search team sits within Foundations, building agentic search by co-designing model–system interfaces with the core search stack (serving, indexing, retrieval) to translate model intent into reliable, real-world actions. Operating at the frontier of AI and information retrieval, the team develops large-scale systems that transform and index vast corpora, enabling models to reason over global knowledge and act dependably. In close partnership with researchers, we rapidly bring modeling breakthroughs into production and redefine how intelligent systems discover, retrieve, and synthesize information at planetary scale.
About the Role
We’re looking for a Software Engineer focused on building and scaling retrieval systems. You’ll work with a team of researchers and engineers to develop infrastructure that enables models to retrieve and act on the right information at the right time. This includes designing and operating indexing systems, retrieval pipelines, and serving layers.
This work supports retrieval across OpenAI products and research, with direct impact on system performance, reliability, and scale.
Responsibilities
Build and scale retrieval infrastructure across indexing, serving, and query execution.
Develop low-latency, high-throughput systems for real-time model interaction.
Partner with research to productionize embedding and retrieval techniques.
Support dense, sparse, and hybrid retrieval pipelines.
Own system performance, reliability, and observability at scale.
Collaborate across Pretraining, Inference, and Product teams to integrate retrieval end-to-end.
Contribute to model - system interfaces for agentic workflows.
You Might Thrive in This Role If You Have
Experience building and scaling distributed systems.
Background in search, retrieval, or indexing systems.
Familiarity with embedding-based or ML-powered systems.
Experience with performance optimization and production reliability.
Ability to work across ML and systems boundaries.
First-principles thinking in ambiguous problem spaces.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Foundations Research team works on high-risk, high-reward ideas that could shape the next decade of AI. Our goal is to advance the science and data that enable our training and scaling efforts, with a particular focus on future frontier models. Pushing the boundaries of data, scaling laws, optimization techniques, model architectures, and efficiency improvements to propel our science. \n\n\n\nThe Search team sits within Foundations, building agentic search by co-designing model–system interfaces with the core search stack (serving, indexing, retrieval) to translate model intent into reliable, real-world actions. Operating at the frontier of AI and information retrieval, the team develops large-scale systems that transform and index vast corpora, enabling models to reason over global knowledge and act dependably. In close partnership with researchers, we rapidly bring modeling breakthroughs into production and redefine how intelligent systems discover, retrieve, and synthesize information at planetary scale.\n\n\n\nAbout the Role\n\nWe’re looking for a Software Engineer focused on building and scaling retrieval systems. You’ll work with a team of researchers and engineers to develop infrastructure that enables models to retrieve and act on the right information at the right time. This includes designing and operating indexing systems, retrieval pipelines, and serving layers.\n\nThis work supports retrieval across OpenAI products and research, with direct impact on system performance, reliability, and scale.\n\n\n\nResponsibilities\n\n - Build and scale retrieval infrastructure across indexing, serving, and query execution.\n\n - Develop low-latency, high-throughput systems for real-time model interaction.\n\n - Partner with research to productionize embedding and retrieval techniques.\n\n - Support dense, sparse, and hybrid retrieval pipelines.\n\n - Own system performance, reliability, and observability at scale.\n\n - Collaborate across Pretraining, Inference, and Product teams to integrate retrieval end-to-end.\n\n - Contribute to model - system interfaces for agentic workflows.\n\n\n\nYou Might Thrive in This Role If You Have\n\n - Experience building and scaling distributed systems.\n\n - Background in search, retrieval, or indexing systems.\n\n - Familiarity with embedding-based or ML-powered systems.\n\n - Experience with performance optimization and production reliability.\n\n - Ability to work across ML and systems boundaries.\n\n - First-principles thinking in ambiguous problem spaces.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $455K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $455K","compensationTiers":[{"id":"6262f5c4-00e0-496e-8c9d-c438f307668c","tierSummary":"$266K – $455K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3bd77b7a-66f5-4731-8839-cb9e6c270afb","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c4ad28b6-659d-4a41-93fc-de17b611e3b9","summary":"$266K – $455K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":455000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":455000}]}},{"id":"2d54a2c3-3fc5-4492-bfe3-724357977379","title":"Senior Special Programs Security Manager (CSSO/CPSO)","department":"Security","team":"Security","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-04T23:10:39.416+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2d54a2c3-3fc5-4492-bfe3-724357977379","applyUrl":"https://jobs.ashbyhq.com/openai/2d54a2c3-3fc5-4492-bfe3-724357977379/application","descriptionHtml":"The Industrial Security team enables OpenAI’s classified and national security work by building secure, compliant programs that support government customers and protect sensitive information. We partner across Security, Legal, People, Facilities, Engineering, IT, and program leadership to translate complex government requirements into practical operating models that allow important work to move forward responsibly. Our work spans personnel security, classified facilities, special programs, government customer engagement, and the safeguards required to operate in highly regulated environments.
As a Senior Special Programs Security Manager, you will lead security operations for OpenAI’s Sensitive Compartmented Information (SCI) and Special Access Programs (SAP), serving in customer-designated roles such as Contractor Special Security Officer (CSSO) or Contractor Program Security Officer (CPSO). You will help shape how OpenAI operates across the Intelligence Community and other national security environments, building the relationships, processes, and security foundations required to support classified work at scale.
We’re looking for someone who brings deep special programs expertise, sound operational judgment, and the credibility to work directly with government customers and senior internal stakeholders. This is a hands-on leadership role for someone comfortable navigating ambiguity, helping build the function, mentoring future team members, and finding compliant paths forward when mission needs and security requirements intersect.
This role is based in San Francisco, CA, or Washington, DC. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Additional onsite presence and occasional travel may be required based on classified program, facility, and government customer needs.
This position requires active Top Secret eligibility, current SCI access, and a current counterintelligence (CI) polygraph at the time of application. Candidates must also be able to obtain and maintain additional customer-required accesses, including a full-scope polygraph if required.
Lead SCI and SAP security operations across the program lifecycle, including access administration, indoctrinations and debriefings, security plans, classification requirements, incident reporting, inspections, and program closeout.
Serve as the designated CSSO, CPSO, or equivalent program security official for assigned government customers and classified programs.
Build and maintain trusted relationships with Intelligence Community and Department of Defense customers, government security officers, program security officers, and other external security stakeholders.
Oversee the establishment, accreditation, operation, modification, and inspection readiness of Sensitive Compartmented Information Facilities and Special Access Program Facilities.
Translate government regulations, contract requirements, DD Forms 254, security classification guides, and customer direction into practical policies, procedures, and operating decisions.
Coordinate closely with personnel security, information systems security, classified IT, Facilities, Legal, and program teams to establish clear ownership and integrated safeguards.
Lead self-inspections, security inquiries, corrective actions, customer assessments, and escalation of risks that could affect access, accreditation, or program execution.
Advise Industrial Security leadership, independently represent the security function, and provide operational continuity across critical programs and customer relationships.
Mentor and develop special programs security personnel while establishing the staffing, metrics, governance, and operating rhythms needed to support continued growth.
Enable classified work through risk-informed decisions while maintaining the judgment and authority to stop or escalate activity that would violate security requirements.
Have substantial experience leading contractor security for SCI and SAP programs, including direct experience as a CSSO, CPSO, CSPSO, SSO, or comparable customer-designated security official.
Understand how Intelligence Community customers operate, including sponsor relationships, access processes, reciprocity, customer-specific requirements, and appropriate escalation channels.
Have strong working knowledge of the NISPOM, ICDs 703, 704, and 705, Intelligence Community technical specifications for SCIFs, DoDM 5205.07, applicable Security Executive Agent Directives, and related customer guidance.
Have established, accredited, operated, or modified SCIFs or SAPFs and can coordinate facility, physical security, information security, and technical accreditation requirements.
Have successfully managed government customer relationships and can communicate clearly with security officials, technical teams, program leaders, and senior executives.
Have led security inspections, customer reviews, incident response, corrective actions, and closure of complex compliance findings.
Exercise strong judgment under pressure and can distinguish between requirements that can be addressed creatively and boundaries that cannot be crossed.
Enjoy building teams, improving operating models, clarifying ownership, and creating durable processes in fast-moving environments, and are eager to use approved AI tools, agents, and automations to reduce administrative burden, improve visibility, and scale sound judgment without replacing sponsor approvals, security authority, or required human review.
Hold active Top Secret eligibility and current SCI access with a current counterintelligence polygraph, and can obtain and maintain a full-scope polygraph or other customer-required access.
Bring additional experience across multiple Intelligence Community or SAP customers, industrial security program buildouts, COMSEC, insider threat, or related security leadership disciplines.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Industrial Security team enables OpenAI’s classified and national security work by building secure, compliant programs that support government customers and protect sensitive information. We partner across Security, Legal, People, Facilities, Engineering, IT, and program leadership to translate complex government requirements into practical operating models that allow important work to move forward responsibly. Our work spans personnel security, classified facilities, special programs, government customer engagement, and the safeguards required to operate in highly regulated environments.\n\n\n\n\nABOUT THE ROLE\n\nAs a Senior Special Programs Security Manager, you will lead security operations for OpenAI’s Sensitive Compartmented Information (SCI) and Special Access Programs (SAP), serving in customer-designated roles such as Contractor Special Security Officer (CSSO) or Contractor Program Security Officer (CPSO). You will help shape how OpenAI operates across the Intelligence Community and other national security environments, building the relationships, processes, and security foundations required to support classified work at scale.\n\nWe’re looking for someone who brings deep special programs expertise, sound operational judgment, and the credibility to work directly with government customers and senior internal stakeholders. This is a hands-on leadership role for someone comfortable navigating ambiguity, helping build the function, mentoring future team members, and finding compliant paths forward when mission needs and security requirements intersect.\n\nThis role is based in San Francisco, CA, or Washington, DC. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Additional onsite presence and occasional travel may be required based on classified program, facility, and government customer needs.\n\nThis position requires active Top Secret eligibility, current SCI access, and a current counterintelligence (CI) polygraph at the time of application. Candidates must also be able to obtain and maintain additional customer-required accesses, including a full-scope polygraph if required.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead SCI and SAP security operations across the program lifecycle, including access administration, indoctrinations and debriefings, security plans, classification requirements, incident reporting, inspections, and program closeout.\n\n - Serve as the designated CSSO, CPSO, or equivalent program security official for assigned government customers and classified programs.\n\n - Build and maintain trusted relationships with Intelligence Community and Department of Defense customers, government security officers, program security officers, and other external security stakeholders.\n\n - Oversee the establishment, accreditation, operation, modification, and inspection readiness of Sensitive Compartmented Information Facilities and Special Access Program Facilities.\n\n - Translate government regulations, contract requirements, DD Forms 254, security classification guides, and customer direction into practical policies, procedures, and operating decisions.\n\n - Coordinate closely with personnel security, information systems security, classified IT, Facilities, Legal, and program teams to establish clear ownership and integrated safeguards.\n\n - Lead self-inspections, security inquiries, corrective actions, customer assessments, and escalation of risks that could affect access, accreditation, or program execution.\n\n - Advise Industrial Security leadership, independently represent the security function, and provide operational continuity across critical programs and customer relationships.\n\n - Mentor and develop special programs security personnel while establishing the staffing, metrics, governance, and operating rhythms needed to support continued growth.\n\n - Enable classified work through risk-informed decisions while maintaining the judgment and authority to stop or escalate activity that would violate security requirements.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have substantial experience leading contractor security for SCI and SAP programs, including direct experience as a CSSO, CPSO, CSPSO, SSO, or comparable customer-designated security official.\n\n - Understand how Intelligence Community customers operate, including sponsor relationships, access processes, reciprocity, customer-specific requirements, and appropriate escalation channels.\n\n - Have strong working knowledge of the NISPOM, ICDs 703, 704, and 705, Intelligence Community technical specifications for SCIFs, DoDM 5205.07, applicable Security Executive Agent Directives, and related customer guidance.\n\n - Have established, accredited, operated, or modified SCIFs or SAPFs and can coordinate facility, physical security, information security, and technical accreditation requirements.\n\n - Have successfully managed government customer relationships and can communicate clearly with security officials, technical teams, program leaders, and senior executives.\n\n - Have led security inspections, customer reviews, incident response, corrective actions, and closure of complex compliance findings.\n\n - Exercise strong judgment under pressure and can distinguish between requirements that can be addressed creatively and boundaries that cannot be crossed.\n\n - Enjoy building teams, improving operating models, clarifying ownership, and creating durable processes in fast-moving environments, and are eager to use approved AI tools, agents, and automations to reduce administrative burden, improve visibility, and scale sound judgment without replacing sponsor approvals, security authority, or required human review.\n\n - Hold active Top Secret eligibility and current SCI access with a current counterintelligence polygraph, and can obtain and maintain a full-scope polygraph or other customer-required access.\n\n - Bring additional experience across multiple Intelligence Community or SAP customers, industrial security program buildouts, COMSEC, insider threat, or related security leadership disciplines.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$158K – $225K • Offers Equity","scrapeableCompensationSalarySummary":"$158K - $225K","compensationTiers":[{"id":"e448bcfa-91be-4eb9-bc26-954b2d9049f9","tierSummary":"$158K – $225K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cf327cd1-2f07-4f34-931f-25bc76341a2a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"43c33be7-373c-421f-8536-9259604bd7cb","summary":"$158K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":225000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":158000,"maxValue":225000}]}},{"id":"f2293c9f-d036-4198-a268-3dad738c8d19","title":"Performance Modeling Lead","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-04-20T19:32:59.260+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f2293c9f-d036-4198-a268-3dad738c8d19","applyUrl":"https://jobs.ashbyhq.com/openai/f2293c9f-d036-4198-a268-3dad738c8d19/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with research, software, and external hardware partners to shape the next generation of AI systems, from silicon through full-scale deployments.
Our team focuses on understanding and optimizing performance across the full system stack—ensuring that architectural decisions are grounded in rigorous, quantitative analysis of real-world workloads.
About the Role
We are seeking a Performance Modeling Lead to build and lead a small, high-impact team responsible for answering forward-looking architectural questions across AI infrastructure systems.
You will develop modeling frameworks and methodologies to evaluate system-level tradeoffs and guide key design decisions. Your work will directly influence reference architectures, vendor designs, and long-term infrastructure strategy.
This role sits at the intersection of AI workloads, system architecture, and quantitative modeling, and requires strong technical judgment, ownership, and the ability to translate complex analysis into clear, actionable guidance.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance.
Key Responsibilities
Build and own a performance modeling framework/toolchain to evaluate AI systems across multiple levels of abstraction.
Analyze and quantify architectural tradeoffs across compute, memory, networking, storage, and system topology.
Develop performance models to guide decisions on:
scale-up vs. scale-out architectures
interconnect and network design
memory hierarchy and system balance.
Translate modeling outputs into clear recommendations for internal teams and external hardware vendors.
Influence reference designs and vendor roadmaps through data-driven insights.
Partner closely with machine learning, systems, and hardware teams to understand workload characteristics and requirements.
Lead and grow a small team (2–3 engineers), setting technical direction and maintaining high standards for modeling rigor.
Continuously improve modeling fidelity by validating against real system behavior and measurements.
Qualifications
Have experience owning or building performance modeling frameworks used to drive real system design decisions.
Have deep knowledge of AI/ML workloads, including training and/or inference at scale.
Understand system-level tradeoffs across compute, memory, and networking in large-scale distributed systems.
Are comfortable working across abstraction layers—from workload behavior to hardware implementation.
Have experience using modeling (analytical or simulation) to inform architectural decisions.
Can operate in ambiguous problem spaces and turn open-ended questions into structured analysis.
Communicate clearly and influence both internal teams and external partners.
Preferred Skills
Experience working with hardware vendors (ODM/JDM, silicon, networking).
Background in data center infrastructure or hyperscale systems.
Familiarity with accelerators (GPUs/ASICs) and interconnects (e.g., NVLink, InfiniBand, Ethernet).
Experience influencing hardware roadmaps or reference architectures.
Prior experience leading or mentoring engineers.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with research, software, and external hardware partners to shape the next generation of AI systems, from silicon through full-scale deployments.\n\nOur team focuses on understanding and optimizing performance across the full system stack—ensuring that architectural decisions are grounded in rigorous, quantitative analysis of real-world workloads.\n\n\n\nAbout the Role\n\nWe are seeking a Performance Modeling Lead to build and lead a small, high-impact team responsible for answering forward-looking architectural questions across AI infrastructure systems.\n\nYou will develop modeling frameworks and methodologies to evaluate system-level tradeoffs and guide key design decisions. Your work will directly influence reference architectures, vendor designs, and long-term infrastructure strategy.\n\nThis role sits at the intersection of AI workloads, system architecture, and quantitative modeling, and requires strong technical judgment, ownership, and the ability to translate complex analysis into clear, actionable guidance.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance.\n\n\n\nKey Responsibilities\n\n - Build and own a performance modeling framework/toolchain to evaluate AI systems across multiple levels of abstraction.\n\n - Analyze and quantify architectural tradeoffs across compute, memory, networking, storage, and system topology.\n\n - Develop performance models to guide decisions on:\n \n - scale-up vs. scale-out architectures\n \n - interconnect and network design\n \n - memory hierarchy and system balance.\n\n - Translate modeling outputs into clear recommendations for internal teams and external hardware vendors.\n\n - Influence reference designs and vendor roadmaps through data-driven insights.\n\n - Partner closely with machine learning, systems, and hardware teams to understand workload characteristics and requirements.\n\n - Lead and grow a small team (2–3 engineers), setting technical direction and maintaining high standards for modeling rigor.\n\n - Continuously improve modeling fidelity by validating against real system behavior and measurements.\n\n\n\nQualifications\n\n - Have experience owning or building performance modeling frameworks used to drive real system design decisions.\n\n - Have deep knowledge of AI/ML workloads, including training and/or inference at scale.\n\n - Understand system-level tradeoffs across compute, memory, and networking in large-scale distributed systems.\n\n - Are comfortable working across abstraction layers—from workload behavior to hardware implementation.\n\n - Have experience using modeling (analytical or simulation) to inform architectural decisions.\n\n - Can operate in ambiguous problem spaces and turn open-ended questions into structured analysis.\n\n - Communicate clearly and influence both internal teams and external partners.\n\n\n\nPreferred Skills\n\n - Experience working with hardware vendors (ODM/JDM, silicon, networking).\n\n - Background in data center infrastructure or hyperscale systems.\n\n - Familiarity with accelerators (GPUs/ASICs) and interconnects (e.g., NVLink, InfiniBand, Ethernet).\n\n - Experience influencing hardware roadmaps or reference architectures.\n\n - Prior experience leading or mentoring engineers.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"4e8490aa-2423-4554-b8c4-0aa6b5872117","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1a63cb7e-0e20-497a-9225-afe8c0a900d3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f4db0fc9-6e1c-4458-b9ee-96314e4f0b18","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"19fc3e36-3bf3-4a7c-b65f-498d89220436","title":"Performance Modeling Engineer","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-04-20T19:33:12.360+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/19fc3e36-3bf3-4a7c-b65f-498d89220436","applyUrl":"https://jobs.ashbyhq.com/openai/19fc3e36-3bf3-4a7c-b65f-498d89220436/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with architecture, infrastructure, and vendor teams to evaluate system performance and guide critical design decisions.
Our team focuses on building and applying performance modeling frameworks to understand system behavior, quantify tradeoffs, and inform next-generation infrastructure design.
About the Role
We are seeking Performance Modeling Engineers to develop and apply modeling tools that evaluate AI system performance and inform architectural decisions.
In this role, you will work closely with the Performance Modeling Lead and partner teams to analyze system behavior, run simulations or analytical models, and help quantify tradeoffs across compute, memory, networking, and storage. You will contribute to building modeling frameworks and applying them to real-world questions that impact system design and vendor decisions.
This role is well-suited for engineers with strong software or modeling backgrounds who are interested in developing deeper expertise in system architecture and AI infrastructure.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance.
Key Responsibilities
Develop and maintain performance modeling tools and frameworks.
Build models to evaluate system behavior across:
compute, memory, and interconnect subsystems
distributed system scaling and bottlenecks.
Run simulations and analytical models to support architectural tradeoff analysis.
Collaborate with performance modeling lead and system architects to answer forward-looking design questions.
Analyze and interpret modeling outputs, translating results into actionable insights.
Validate models against real system measurements and workload behavior.
Contribute to improving modeling fidelity, usability, and scalability.
Qualifications
Strong software engineering or modeling background (e.g., simulation, systems modeling, or performance analysis).
Familiarity with system architecture fundamentals (compute, memory, networking).
Experience with programming and building technical tools or frameworks.
Ability to reason about performance bottlenecks and scaling behavior.
Strong analytical skills and comfort working with quantitative models.
Ability to collaborate across teams and learn new system domains quickly.
Preferred Skills
Exposure to AI/ML workloads or distributed systems.
Experience with simulation tools, performance modeling, or systems analysis.
Familiarity with data center infrastructure or large-scale systems.
Experience working with performance data, benchmarking, or profiling tools.
Interest in system architecture and hardware/software co-design.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with architecture, infrastructure, and vendor teams to evaluate system performance and guide critical design decisions.\n\nOur team focuses on building and applying performance modeling frameworks to understand system behavior, quantify tradeoffs, and inform next-generation infrastructure design.\n\nAbout the Role\n\nWe are seeking Performance Modeling Engineers to develop and apply modeling tools that evaluate AI system performance and inform architectural decisions.\n\nIn this role, you will work closely with the Performance Modeling Lead and partner teams to analyze system behavior, run simulations or analytical models, and help quantify tradeoffs across compute, memory, networking, and storage. You will contribute to building modeling frameworks and applying them to real-world questions that impact system design and vendor decisions.\n\nThis role is well-suited for engineers with strong software or modeling backgrounds who are interested in developing deeper expertise in system architecture and AI infrastructure.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance.\n\nKey Responsibilities\n\n - Develop and maintain performance modeling tools and frameworks.\n\n - Build models to evaluate system behavior across:\n \n - compute, memory, and interconnect subsystems\n \n - distributed system scaling and bottlenecks.\n\n - Run simulations and analytical models to support architectural tradeoff analysis.\n\n - Collaborate with performance modeling lead and system architects to answer forward-looking design questions.\n\n - Analyze and interpret modeling outputs, translating results into actionable insights.\n\n - Validate models against real system measurements and workload behavior.\n\n - Contribute to improving modeling fidelity, usability, and scalability.\n\nQualifications\n\n - Strong software engineering or modeling background (e.g., simulation, systems modeling, or performance analysis).\n\n - Familiarity with system architecture fundamentals (compute, memory, networking).\n\n - Experience with programming and building technical tools or frameworks.\n\n - Ability to reason about performance bottlenecks and scaling behavior.\n\n - Strong analytical skills and comfort working with quantitative models.\n\n - Ability to collaborate across teams and learn new system domains quickly.\n\nPreferred Skills\n\n - Exposure to AI/ML workloads or distributed systems.\n\n - Experience with simulation tools, performance modeling, or systems analysis.\n\n - Familiarity with data center infrastructure or large-scale systems.\n\n - Experience working with performance data, benchmarking, or profiling tools.\n\n - Interest in system architecture and hardware/software co-design.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"e7976f71-790a-4221-8fb6-ba62f336939e","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7a3ee893-3656-4619-a17e-47daad966a2c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"025c4552-c691-4d16-801f-31d1a5a80d6a","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"9b1b62f5-1400-4672-910a-fda6f975f642","title":"Full Stack Software Engineer, Education","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-16T20:19:34.599+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9b1b62f5-1400-4672-910a-fda6f975f642","applyUrl":"https://jobs.ashbyhq.com/openai/9b1b62f5-1400-4672-910a-fda6f975f642/application","descriptionHtml":"About the team
OpenAI’s Education team is building products and experiences that help learners, educators, and institutions benefit from AI in ways that are rigorous, useful, and grounded in real learning outcomes.
The work spans both consumer and B2B education, with close collaboration across engineering, learning science, design, data, and research. This team sits in a highly strategic investment area for OpenAI, with strong opportunities to shape how product ideas flow across consumer and institution-facing experiences.
Some of our recent work:
About the role
We’re looking for a product-minded Full Stack Engineer to help build OpenAI’s education products from the ground up. You’ll own end-to-end development across the stack, from early concepting and prototyping through production launch and iteration.
This is an opportunity to work on a highly strategic, early-stage product area where engineering judgment, product sense, and customer empathy all matter.
You’ll partner closely with leaders across the education org, including learning scientists, researchers, designers, and cross-functional partners, to turn emerging ideas into durable product experiences for schools, universities, and other education stakeholders.
In this role, you will:
Build and ship product experiences across the full stack for OpenAI’s education offerings
Own projects end-to-end, from ideation and technical design through implementation, launch, and iteration
Work closely with learning scientists and researchers to translate learning goals and evidence into product decisions
Collaborate with design, data, and cross-functional partners to build thoughtful, high-quality user experiences
Help define the engineering foundation for a growing education pod, including patterns, systems, and technical direction
Contribute to products that may inform both consumer and B2B education experiences over time
Your background might look something like:
5+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies
Former founder, or early engineer at a startup who has built a product from scratch is a plus
Proficiency with TypeScript, React, and other web technologies
Proficiency in one or more backend languages (e.g., Python, Go, Rust, Typescript or similar) and distributed systems concepts
Some experience with relational databases like Postgres/MySQL
Care deeply about reliability, safety, and performance in production environments.
Interest in AI/ML (direct experience not required)
Proven ability to thrive in fast-growing, product-driven companies by effectively navigating loosely defined tasks and managing competing priorities or deadlines.
Have experience building interactive educational tools or learning products, or are excited to apply your skills in this space
Have a strong interest in improving access to education and expanding opportunities for learners worldwide
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Education team is building products and experiences that help learners, educators, and institutions benefit from AI in ways that are rigorous, useful, and grounded in real learning outcomes.\n\nThe work spans both consumer and B2B education, with close collaboration across engineering, learning science, design, data, and research. This team sits in a highly strategic investment area for OpenAI, with strong opportunities to shape how product ideas flow across consumer and institution-facing experiences.\n\nSome of our recent work:\n\n - New Education Plugins for ChatGPT Work and Codex https://www.linkedin.com/posts/leahbelsky_new-education-plugins-for-chatgpt-work-ugcPost-7490452691794612224-Qs00/?rcm=ACoAABieResBU17vLQB6PJl1aP5hT_4oszy7jNo&utm_medium=member_desktop_web&utm_source=social_share_send\n\n - New tools for understanding AI and learning outcomes https://openai.com/index/understanding-ai-and-learning-outcomes/\n\n - Education for countries https://openai.com/index/edu-for-countries/\n\n - Advancements in higher education https://openai.com/index/ai-education-opportunity/\n\n - Early product work - Introducing Study Mode https://openai.com/index/chatgpt-study-mode/\n\nAbout the role\n\nWe’re looking for a product-minded Full Stack Engineer to help build OpenAI’s education products from the ground up. You’ll own end-to-end development across the stack, from early concepting and prototyping through production launch and iteration.\n\nThis is an opportunity to work on a highly strategic, early-stage product area where engineering judgment, product sense, and customer empathy all matter.\n\nYou’ll partner closely with leaders across the education org, including learning scientists, researchers, designers, and cross-functional partners, to turn emerging ideas into durable product experiences for schools, universities, and other education stakeholders.\n\nIn this role, you will:\n\n - Build and ship product experiences across the full stack for OpenAI’s education offerings\n\n - Own projects end-to-end, from ideation and technical design through implementation, launch, and iteration\n\n - Work closely with learning scientists and researchers to translate learning goals and evidence into product decisions\n\n - Collaborate with design, data, and cross-functional partners to build thoughtful, high-quality user experiences\n\n - Help define the engineering foundation for a growing education pod, including patterns, systems, and technical direction\n\n - Contribute to products that may inform both consumer and B2B education experiences over time\n\nYour background might look something like:\n\n - 5+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies\n\n - Former founder, or early engineer at a startup who has built a product from scratch is a plus\n\n - Proficiency with TypeScript, React, and other web technologies\n\n - Proficiency in one or more backend languages (e.g., Python, Go, Rust, Typescript or similar) and distributed systems concepts\n\n - Some experience with relational databases like Postgres/MySQL\n\n - Care deeply about reliability, safety, and performance in production environments.\n\n - Interest in AI/ML (direct experience not required)\n\n - Proven ability to thrive in fast-growing, product-driven companies by effectively navigating loosely defined tasks and managing competing priorities or deadlines.\n\n - Have experience building interactive educational tools or learning products, or are excited to apply your skills in this space\n\n - Have a strong interest in improving access to education and expanding opportunities for learners worldwide\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $385K","compensationTiers":[{"id":"9adb2ecf-fa1f-454e-b5f7-0ee69a0a096f","tierSummary":"$266K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"54eaedd2-60da-4bb3-a558-c32a498fb116","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c779457f-aa7d-496a-9853-874fdc50a97d","summary":"$266K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000}]}},{"id":"e9627fa6-ac76-4899-9a93-9251419e61a0","title":"Software Engineer, Kernel Performance & AI Tooling","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-17T16:45:35.079+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e9627fa6-ac76-4899-9a93-9251419e61a0","applyUrl":"https://jobs.ashbyhq.com/openai/e9627fa6-ac76-4899-9a93-9251419e61a0/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
We are looking for a systems-minded engineer to help advance our kernel development, performance engineering, and hardware-software co-design capabilities, with a particular focus on AI-assisted workflows and tooling. This person will work at the intersection of kernel optimization, developer tooling, observability, and research infrastructure, helping us improve both how production kernels are built and optimized, and how future hardware-software systems are designed and evaluated. The role is ideal for someone who is excited by low-level performance work, but also sees AI and automation as powerful tools for accelerating engineering velocity. You will help define the future of kernel engineering in the era of AI-assisted development.
In this role, you may:
Build developer tooling and workflows that make kernel development and performance optimization faster, more scalable, and easier to debug, integrate, and deploy.
Develop observability, diagnostics, and validation infrastructure that makes AI-assisted optimization systems more interpretable, reliable, and effective.
Optimize production kernels end to end by formulating optimization problems, running search loops, analyzing bottlenecks, debugging generated implementations, and landing improvements into production.
Design abstractions, interfaces, and automation systems that accelerate kernel optimization, correctness validation, and hardware-software co-design.
Improve AI-assisted optimization systems for specialized tasks through better datasets, evaluations, benchmarking, and research infrastructure.
Partner across research and engineering teams to turn new ideas into practical systems spanning production needs and long-term infrastructure strategy.
You might thrive in this role if you have:
Strong systems or tooling engineering experience, with a background in low-level software, performance optimization, or infrastructure.
Experience with developer tooling, debugging infrastructure, profiling, observability, or workflow design for technical users.
Depth in kernel development, accelerator architecture, compiler systems, or related performance-critical domains.
Familiarity with AI-assisted systems, agentic workflows, post-training, or reinforcement learning for engineering or research applications.
Strong experimental judgment, comfort with ambiguity, and the ability to move fluidly between research exploration and production execution.
Interest in compilers, DSLs, program synthesis, or AI for systems.
Preferred profile
The ideal candidate is a strong systems and tooling engineer with real depth in kernels and accelerators. They are comfortable working across software and hardware boundaries, can reason deeply about performance, abstractions, and system design, and have hands-on experience optimizing code for GPUs, high-performance CPUs, or custom accelerators. They view AI not as the end product, but as a force multiplier for engineering productivity and system optimization.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nWe are looking for a systems-minded engineer to help advance our kernel development, performance engineering, and hardware-software co-design capabilities, with a particular focus on AI-assisted workflows and tooling. This person will work at the intersection of kernel optimization, developer tooling, observability, and research infrastructure, helping us improve both how production kernels are built and optimized, and how future hardware-software systems are designed and evaluated. The role is ideal for someone who is excited by low-level performance work, but also sees AI and automation as powerful tools for accelerating engineering velocity. You will help define the future of kernel engineering in the era of AI-assisted development.\n\nIn this role, you may:\n\n - Build developer tooling and workflows that make kernel development and performance optimization faster, more scalable, and easier to debug, integrate, and deploy.\n\n - Develop observability, diagnostics, and validation infrastructure that makes AI-assisted optimization systems more interpretable, reliable, and effective.\n\n - Optimize production kernels end to end by formulating optimization problems, running search loops, analyzing bottlenecks, debugging generated implementations, and landing improvements into production.\n\n - Design abstractions, interfaces, and automation systems that accelerate kernel optimization, correctness validation, and hardware-software co-design.\n\n - Improve AI-assisted optimization systems for specialized tasks through better datasets, evaluations, benchmarking, and research infrastructure.\n\n - Partner across research and engineering teams to turn new ideas into practical systems spanning production needs and long-term infrastructure strategy.\n\nYou might thrive in this role if you have:\n\n - Strong systems or tooling engineering experience, with a background in low-level software, performance optimization, or infrastructure.\n\n - Experience with developer tooling, debugging infrastructure, profiling, observability, or workflow design for technical users.\n\n - Depth in kernel development, accelerator architecture, compiler systems, or related performance-critical domains.\n\n - Familiarity with AI-assisted systems, agentic workflows, post-training, or reinforcement learning for engineering or research applications.\n\n - Strong experimental judgment, comfort with ambiguity, and the ability to move fluidly between research exploration and production execution.\n\n - Interest in compilers, DSLs, program synthesis, or AI for systems.\n\nPreferred profile\n\nThe ideal candidate is a strong systems and tooling engineer with real depth in kernels and accelerators. They are comfortable working across software and hardware boundaries, can reason deeply about performance, abstractions, and system design, and have hands-on experience optimizing code for GPUs, high-performance CPUs, or custom accelerators. They view AI not as the end product, but as a force multiplier for engineering productivity and system optimization.\n\n\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"3b9bac48-d578-426f-a065-3ade9d290683","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"20117c00-08d5-45e0-8ce4-78bb2f2e4935","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"27b9ef7a-ba02-4c4a-ae2a-8ae4c2f59d25","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"817c523c-59b2-4206-ae52-7dd6d36090b4","title":"Engineering Manager, Cooperative Systems","department":"User Operations","team":"Support Automation","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-27T15:19:46.141+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/817c523c-59b2-4206-ae52-7dd6d36090b4","applyUrl":"https://jobs.ashbyhq.com/openai/817c523c-59b2-4206-ae52-7dd6d36090b4/application","descriptionHtml":"The Cooperative AI team is scaling OpenAI with OpenAI.
We are building a model-powered scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies, some already in production, others still in the lab, we develop systems that reason and work autonomously for a wide variety of operational work.
We leverage real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more in order to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds.
We are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale.
We are looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI.
This role sits at the intersection of applied AI, research, and product engineering. You’ll lead a team that builds systems that know how to learn from humans, and carry real workloads across, sales, support, finance, IT, and more, while staying deeply involved in the technical work.
You will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time.
This is a high-ownership role for someone excited about building 0→1 systems, working closely with customers, and shaping how AI transforms operational work at scale.
Lead and grow a small team building applied AI systems for internal operations
Design and build AI-powered automation systems in close proximity to customers
Stay hands-on in architecture and implementation across the full stack
Develop evolving systems spanning developer tools, automation platforms, knowledge graphs, and data systems
Deploy systems directly to internal users and close customers to iterate rapidly based on real-world feedback
Engage frequently with scaled workforces to understand needs and validate solutions
Create systems for visibility and learning in hybrid workforces
Partner with product, research, and ops teams daily
Have 12+ years of experience in engineering, including 3+ years of experience in engineering management, and at least 7 years as an IC engineer
Are a hands-on builder who enjoys operating across the stack
Have deep experience applying AI, and are ready to experiment with frontier approaches
Bring strong technical judgment across systems design, infrastructure, and full-stack development
Have built developer tools, internal platforms, or workflow automation systems
Enjoy frequent interaction with customers and thrive in feedback-driven development loops
Are comfortable with ambiguity and excited to operate in a rapidly evolving space
Have experience in operationally complex environments (e.g., logistics, support systems, internal tooling, warehouse automation, etc.)
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Cooperative AI team is scaling OpenAI with OpenAI.\n\nWe are building a model-powered scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies, some already in production, others still in the lab, we develop systems that reason and work autonomously for a wide variety of operational work.\n\nWe leverage real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more in order to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds.\n\nWe are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale.\n\n\n\nABOUT THE ROLE\n\nWe are looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI.\n\nThis role sits at the intersection of applied AI, research, and product engineering. You’ll lead a team that builds systems that know how to learn from humans, and carry real workloads across, sales, support, finance, IT, and more, while staying deeply involved in the technical work.\n\nYou will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time.\n\nThis is a high-ownership role for someone excited about building 0→1 systems, working closely with customers, and shaping how AI transforms operational work at scale.\n\n\n\n\nWHAT YOU’LL DO\n\n - Lead and grow a small team building applied AI systems for internal operations\n\n - Design and build AI-powered automation systems in close proximity to customers\n\n - Stay hands-on in architecture and implementation across the full stack\n\n - Develop evolving systems spanning developer tools, automation platforms, knowledge graphs, and data systems\n\n - Deploy systems directly to internal users and close customers to iterate rapidly based on real-world feedback\n\n - Engage frequently with scaled workforces to understand needs and validate solutions\n\n - Create systems for visibility and learning in hybrid workforces\n\n - Partner with product, research, and ops teams daily\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have 12+ years of experience in engineering, including 3+ years of experience in engineering management, and at least 7 years as an IC engineer\n\n - Are a hands-on builder who enjoys operating across the stack\n\n - Have deep experience applying AI, and are ready to experiment with frontier approaches\n\n - Bring strong technical judgment across systems design, infrastructure, and full-stack development\n\n - Have built developer tools, internal platforms, or workflow automation systems\n\n - Enjoy frequent interaction with customers and thrive in feedback-driven development loops\n\n - Are comfortable with ambiguity and excited to operate in a rapidly evolving space\n\n - Have experience in operationally complex environments (e.g., logistics, support systems, internal tooling, warehouse automation, etc.)\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$400K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$400K - $445K","compensationTiers":[{"id":"04185905-701e-4007-be8f-7e2845d2d18f","tierSummary":"$400K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7d04fb7b-ca32-4907-b6ba-b480aef6b963","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d08b59a1-bee7-484e-a77f-ee60849db636","summary":"$400K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":400000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":400000,"maxValue":445000}]}},{"id":"7ffa2a14-fa9c-46cb-a30a-1f7a35ae904a","title":"Product Manager, API Infrastructure","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-04-17T03:07:07.413+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7ffa2a14-fa9c-46cb-a30a-1f7a35ae904a","applyUrl":"https://jobs.ashbyhq.com/openai/7ffa2a14-fa9c-46cb-a30a-1f7a35ae904a/application","descriptionHtml":"About the Team:
The OpenAI API team builds the foundation that enables every developer to harness OpenAI’s models safely, reliably, and at scale. We design and operate the systems that power model serving, API access, billing, developer tooling, and enterprise integrations—forming the connective tissue between OpenAI’s research breakthroughs and real-world products.
Our mission is to make it effortless for anyone to build with OpenAI technology. We’re responsible for the infrastructure and product layers that allow millions of developers to integrate GPT models, fine-tune behavior, manage data, and deliver transformative experiences to their users. We collaborate across product, research, and engineering teams to ensure that innovation in model capabilities translates directly into value for customers.
The API team spans multiple disciplines, including product management, infrastructure engineering, developer experience, and data systems. We care deeply about reliability, scalability, and simplicity—creating tools that let developers focus on their ideas while we handle the complexity of running world-class AI systems.
About the Role:
We are seeking an experienced Product Manager to define and scale the construction of our data processing, data privacy, billing, and access controls products. You will set strategy and execute on projects like expanding our regional data processing footprint, enabling new inference caching controls in the API or building APIs that make it easier for organizations to manage their spend limits. You will also define the strategy and ship foundational capabilities that ensure customers use OpenAI products securely, privately, and with enterprise-grade controls. This role partners deeply with engineering, security, legal, compliance, finance and leadership to deliver high-trust, enterprise-grade systems.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Develop an enterprise data control plane to securely access and manage enterprise data for LLM use
Drive product strategy for safety controls, privacy features, access management, and API usage/cost visibility.
Build and improve data governance capabilities: retention, encryption, audit logs, permissions, and lifecycle management.
Lead development of access control models, identity flows (SSO/SAML, SCIM), and admin tooling.
Oversee usage metering, cost dashboards, alerts, budgeting tools, and predictable API cost experiences.
You might thrive in this role if you:
Have experience in security, privacy, data infrastructure, or usage-based platform products.
Strong understanding of data governance, access controls, and enterprise identity.
Experience with usage metering, cost-management tooling, or billing-adjacent systems.
Ability to work across security, legal, engineering, compliance, and finance domains.
Strong systems thinking, analytical skills, and comfort operating in high-risk, high-trust areas.
Proven experience leading large, complex, highly technical cross-functional teams. Mentoring/leading others is a plus.
Excellent communication and ability to drive alignment across complex technical and regulatory environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team: \n\nThe OpenAI API team builds the foundation that enables every developer to harness OpenAI’s models safely, reliably, and at scale. We design and operate the systems that power model serving, API access, billing, developer tooling, and enterprise integrations—forming the connective tissue between OpenAI’s research breakthroughs and real-world products.\n\nOur mission is to make it effortless for anyone to build with OpenAI technology. We’re responsible for the infrastructure and product layers that allow millions of developers to integrate GPT models, fine-tune behavior, manage data, and deliver transformative experiences to their users. We collaborate across product, research, and engineering teams to ensure that innovation in model capabilities translates directly into value for customers.\n\nThe API team spans multiple disciplines, including product management, infrastructure engineering, developer experience, and data systems. We care deeply about reliability, scalability, and simplicity—creating tools that let developers focus on their ideas while we handle the complexity of running world-class AI systems.\n\nAbout the Role: \nWe are seeking an experienced Product Manager to define and scale the construction of our data processing, data privacy, billing, and access controls products. You will set strategy and execute on projects like expanding our regional data processing footprint, enabling new inference caching controls in the API or building APIs that make it easier for organizations to manage their spend limits. You will also define the strategy and ship foundational capabilities that ensure customers use OpenAI products securely, privately, and with enterprise-grade controls. This role partners deeply with engineering, security, legal, compliance, finance and leadership to deliver high-trust, enterprise-grade systems.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\nIn this role, you will:\n\n - Develop an enterprise data control plane to securely access and manage enterprise data for LLM use\n\n - Drive product strategy for safety controls, privacy features, access management, and API usage/cost visibility.\n\n - Build and improve data governance capabilities: retention, encryption, audit logs, permissions, and lifecycle management.\n\n - Lead development of access control models, identity flows (SSO/SAML, SCIM), and admin tooling.\n\n - Oversee usage metering, cost dashboards, alerts, budgeting tools, and predictable API cost experiences.\n\nYou might thrive in this role if you:\n\n - Have experience in security, privacy, data infrastructure, or usage-based platform products.\n\n - Strong understanding of data governance, access controls, and enterprise identity.\n\n - Experience with usage metering, cost-management tooling, or billing-adjacent systems.\n\n - Ability to work across security, legal, engineering, compliance, and finance domains.\n\n - Strong systems thinking, analytical skills, and comfort operating in high-risk, high-trust areas.\n\n - Proven experience leading large, complex, highly technical cross-functional teams. Mentoring/leading others is a plus.\n\n - Excellent communication and ability to drive alignment across complex technical and regulatory environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$325K – $347K • Offers Equity","scrapeableCompensationSalarySummary":"$325K - $347K","compensationTiers":[{"id":"10cf0715-4d5a-4ea6-b89a-c459848bb6bb","tierSummary":"$325K – $347K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"01fee293-431e-4c54-9d56-31975dcf7a0f","summary":"$325K – $347K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":325000,"maxValue":347000},{"id":"db50091c-8cda-4a68-bf88-d731b0187b16","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":325000,"maxValue":347000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4f6be73e-9a1d-4ec6-8b0e-b2af0b4becfb","title":"Performance Modeling Engineer ~2","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-04-20T19:33:18.325+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4f6be73e-9a1d-4ec6-8b0e-b2af0b4becfb","applyUrl":"https://jobs.ashbyhq.com/openai/4f6be73e-9a1d-4ec6-8b0e-b2af0b4becfb/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with architecture, infrastructure, and vendor teams to evaluate system performance and guide critical design decisions.
Our team focuses on building and applying performance modeling frameworks to understand system behavior, quantify tradeoffs, and support next-generation infrastructure design.
About the Role
We are seeking an Performance Modeling Engineer to support the development and application of modeling tools used to evaluate AI system performance and inform architectural decisions.
In this role, you will partner closely with Senior Performance Modeling Engineers and the Performance Modeling Lead to analyze system behavior, run simulations and analytical models, and help evaluate tradeoffs across compute, memory, networking, and storage. You will contribute to building modeling frameworks while developing a strong foundation in system architecture and AI infrastructure.
This role is ideal for early-career engineers with 1–2 years of experience in software engineering, systems analysis, or performance modeling who are excited to grow in large-scale infrastructure and hardware/software systems.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance.
Key Responsibilities
Support the development and maintenance of performance modeling tools and frameworks
Assist in building models to evaluate system behavior across compute, memory, networking, and interconnect subsystems
Help analyze distributed system scaling behavior and identify performance bottlenecks
Run simulations and analytical models to support architecture and infrastructure decisions
Partner with senior engineers to evaluate design tradeoffs across hardware and system components
Interpret modeling outputs and help translate findings into clear recommendations
Validate models using benchmarking data and real system performance measurements
Improve modeling workflows, documentation, and usability for broader team adoption
Collaborate cross-functionally with hardware, infrastructure, and architecture teams
Continuously build technical depth across AI infrastructure, system architecture, and performance analysis
Qualifications
1–2 years of experience in software engineering, systems modeling, performance analysis, or related technical work
Strong programming skills and experience building technical tools, scripts, or frameworks
Familiarity with system architecture fundamentals such as compute, memory, and networking
Ability to reason about system performance, bottlenecks, and scaling behavior
Strong analytical and problem-solving skills with comfort working in quantitative environments
Ability to learn quickly and work effectively across technical teams
Preferred Skills
Exposure to AI/ML workloads, distributed systems, or large-scale infrastructure
Experience with simulation tools, benchmarking, profiling, or performance analysis
Familiarity with data center systems, server architecture, or hardware platforms
Interest in system architecture and hardware/software co-design
Internship or early professional experience in performance engineering, infrastructure, or systems design
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops system and infrastructure solutions designed for the unique demands of advanced AI workloads. We work closely with architecture, infrastructure, and vendor teams to evaluate system performance and guide critical design decisions.\n\nOur team focuses on building and applying performance modeling frameworks to understand system behavior, quantify tradeoffs, and support next-generation infrastructure design.\n\nAbout the Role\n\nWe are seeking an Performance Modeling Engineer to support the development and application of modeling tools used to evaluate AI system performance and inform architectural decisions.\n\nIn this role, you will partner closely with Senior Performance Modeling Engineers and the Performance Modeling Lead to analyze system behavior, run simulations and analytical models, and help evaluate tradeoffs across compute, memory, networking, and storage. You will contribute to building modeling frameworks while developing a strong foundation in system architecture and AI infrastructure.\n\nThis role is ideal for early-career engineers with 1–2 years of experience in software engineering, systems analysis, or performance modeling who are excited to grow in large-scale infrastructure and hardware/software systems.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance.\n\nKey Responsibilities\n\n - Support the development and maintenance of performance modeling tools and frameworks\n\n - Assist in building models to evaluate system behavior across compute, memory, networking, and interconnect subsystems\n\n - Help analyze distributed system scaling behavior and identify performance bottlenecks\n\n - Run simulations and analytical models to support architecture and infrastructure decisions\n\n - Partner with senior engineers to evaluate design tradeoffs across hardware and system components\n\n - Interpret modeling outputs and help translate findings into clear recommendations\n\n - Validate models using benchmarking data and real system performance measurements\n\n - Improve modeling workflows, documentation, and usability for broader team adoption\n\n - Collaborate cross-functionally with hardware, infrastructure, and architecture teams\n\n - Continuously build technical depth across AI infrastructure, system architecture, and performance analysis\n\nQualifications\n\n - 1–2 years of experience in software engineering, systems modeling, performance analysis, or related technical work\n\n - Strong programming skills and experience building technical tools, scripts, or frameworks\n\n - Familiarity with system architecture fundamentals such as compute, memory, and networking\n\n - Ability to reason about system performance, bottlenecks, and scaling behavior\n\n - Strong analytical and problem-solving skills with comfort working in quantitative environments\n\n - Ability to learn quickly and work effectively across technical teams\n\nPreferred Skills\n\n - Exposure to AI/ML workloads, distributed systems, or large-scale infrastructure\n\n - Experience with simulation tools, benchmarking, profiling, or performance analysis\n\n - Familiarity with data center systems, server architecture, or hardware platforms\n\n - Interest in system architecture and hardware/software co-design\n\n - Internship or early professional experience in performance engineering, infrastructure, or systems design\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"e7976f71-790a-4221-8fb6-ba62f336939e","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7a3ee893-3656-4619-a17e-47daad966a2c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"025c4552-c691-4d16-801f-31d1a5a80d6a","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"9b2c68f2-5ce8-44f9-a30c-d8016ac66d86","title":"Connectivity Software Engineer, Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-10-16T22:12:57.383+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9b2c68f2-5ce8-44f9-a30c-d8016ac66d86","applyUrl":"https://jobs.ashbyhq.com/openai/9b2c68f2-5ce8-44f9-a30c-d8016ac66d86/application","descriptionHtml":"About the Team
The Connectivity Software Engineering team is responsible for enabling seamless, secure, and high-performance wireless connectivity across OpenAI’s products. We design and optimize Bluetooth, BLE, Wi-Fi, and emerging wireless technologies to ensure robust device pairing, network performance, and interoperability. Our work spans kernel drivers, system services, and user-level tools, with a focus on real-world performance, scalability, and reliability.
About the Role
OpenAI is seeking a Connectivity Software Engineer to design, implement, and optimize wireless connectivity features across our product ecosystem. You’ll work at the intersection of systems software, wireless standards, and hardware integration—building robust pairing and provisioning flows, debugging low-level protocols, and driving performance under real-world RF constraints. You will also support certification, field interoperability, and fleet-scale connectivity infrastructure.
This role is based in San Francisco, CA. We use a hybrid work model of 4 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design, implement, and debug Bluetooth/BLE and Wi-Fi features across kernel drivers, BlueZ/wpa_supplicant/hostapd, and systemd/D-Bus services
Deliver robust pairing, bonding, and provisioning flows (GATT/GAP, LE Audio/LC3, WPA3/802.1X, captive portals, NAN)
Optimize link performance: throughput, latency, jitter, roaming, coexistence (BT↔Wi-Fi), and power modes (TWT, WoWLAN)
Build reliable network management using NetworkManager/nmcli, nl80211/cfg80211/mac80211, DNS/DHCP/mDNS, P2P/SoftAP
Instrument and analyze with packet captures and tooling (btmon/hcidump, Wireshark, iperf, eBPF/perf, spectrum sniffers)
Drive interoperability and certification readiness (Bluetooth SIG, Wi-Fi Alliance) and resolve field issues with root-cause fixes
Contribute to OTA-safe configuration, telemetry, and diagnostics for fleet-scale operation
You might thrive in this role if you:
Have deep experience shipping wireless features on Linux-based products
Are highly proficient in C/C++ with scripting experience (Python or shell) and systems debugging (gdb, strace, logs, packet traces)
Possess deep knowledge of Bluetooth Classic/BLE (HCI, L2CAP, GATT/GAP, profiles) and Wi-Fi (802.11 a/b/g/n/ac/ax, WPA2/3, nl80211, NAN)
Bring hands-on experience with BlueZ, wpa_supplicant/hostapd, NetworkManager, and driver bring-up on ARM64 or x86 platforms
Have a proven track record of improving real-world performance and reliability under RF constraints
Preferred qualifications:
Experience with LE Audio (LC3), BLE Mesh, advanced roaming (802.11k/v/r), QoS/WMM, multicast/IGMP
Coexistence tuning across radios (BT/Wi-Fi/UWB/mmWave) and antenna/RF fundamentals with test equipment workflows
Familiarity with UWB (IEEE 802.15.4z, FiRa) ranging/integration; mmWave/Wi-Gig (802.11ad/ay)
Experience with security and provisioning at scale (EAP-TLS, device identity, secure boot, disk/network hardening)
Background in building factory test, interoperability, and certification test plans; upstream/open-source contributions
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe Connectivity Software Engineering team is responsible for enabling seamless, secure, and high-performance wireless connectivity across OpenAI’s products. We design and optimize Bluetooth, BLE, Wi-Fi, and emerging wireless technologies to ensure robust device pairing, network performance, and interoperability. Our work spans kernel drivers, system services, and user-level tools, with a focus on real-world performance, scalability, and reliability.\n\n\n\nAbout the Role\nOpenAI is seeking a Connectivity Software Engineer to design, implement, and optimize wireless connectivity features across our product ecosystem. You’ll work at the intersection of systems software, wireless standards, and hardware integration—building robust pairing and provisioning flows, debugging low-level protocols, and driving performance under real-world RF constraints. You will also support certification, field interoperability, and fleet-scale connectivity infrastructure.\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 4 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Design, implement, and debug Bluetooth/BLE and Wi-Fi features across kernel drivers, BlueZ/wpa_supplicant/hostapd, and systemd/D-Bus services\n\n - Deliver robust pairing, bonding, and provisioning flows (GATT/GAP, LE Audio/LC3, WPA3/802.1X, captive portals, NAN)\n\n - Optimize link performance: throughput, latency, jitter, roaming, coexistence (BT↔Wi-Fi), and power modes (TWT, WoWLAN)\n\n - Build reliable network management using NetworkManager/nmcli, nl80211/cfg80211/mac80211, DNS/DHCP/mDNS, P2P/SoftAP\n\n - Instrument and analyze with packet captures and tooling (btmon/hcidump, Wireshark, iperf, eBPF/perf, spectrum sniffers)\n\n - Drive interoperability and certification readiness (Bluetooth SIG, Wi-Fi Alliance) and resolve field issues with root-cause fixes\n\n - Contribute to OTA-safe configuration, telemetry, and diagnostics for fleet-scale operation\n\nYou might thrive in this role if you:\n\n - Have deep experience shipping wireless features on Linux-based products\n\n - Are highly proficient in C/C++ with scripting experience (Python or shell) and systems debugging (gdb, strace, logs, packet traces)\n\n - Possess deep knowledge of Bluetooth Classic/BLE (HCI, L2CAP, GATT/GAP, profiles) and Wi-Fi (802.11 a/b/g/n/ac/ax, WPA2/3, nl80211, NAN)\n\n - Bring hands-on experience with BlueZ, wpa_supplicant/hostapd, NetworkManager, and driver bring-up on ARM64 or x86 platforms\n\n - Have a proven track record of improving real-world performance and reliability under RF constraints\n\nPreferred qualifications:\n\n - Experience with LE Audio (LC3), BLE Mesh, advanced roaming (802.11k/v/r), QoS/WMM, multicast/IGMP\n\n - Coexistence tuning across radios (BT/Wi-Fi/UWB/mmWave) and antenna/RF fundamentals with test equipment workflows\n\n - Familiarity with UWB (IEEE 802.15.4z, FiRa) ranging/integration; mmWave/Wi-Gig (802.11ad/ay)\n\n - Experience with security and provisioning at scale (EAP-TLS, device identity, secure boot, disk/network hardening)\n\n - Background in building factory test, interoperability, and certification test plans; upstream/open-source contributions\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"61ab2be3-2876-4b5d-b4b2-8fe89d03309e","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cce6e9ea-656d-43dc-878d-f8b5c5eebb0c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d98a16c2-606a-4048-8bab-9c0b86d72c15","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"5acf4854-1d42-40ca-bff8-4f6f04cdce68","title":"Machine Learning Engineer, API Multicloud","department":"Core Product & Platform","team":"Core Product & Platform | API","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-13T03:21:23.747+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5acf4854-1d42-40ca-bff8-4f6f04cdce68","applyUrl":"https://jobs.ashbyhq.com/openai/5acf4854-1d42-40ca-bff8-4f6f04cdce68/application","descriptionHtml":"OpenAI’s API Multicloud team is responsible for extending OpenAI’s API platform into strategic cloud environments, starting with AWS. The team’s mission is to distribute OpenAI’s API broadly and safely by enabling key API technologies in AWS-native environments, in close partnership with Amazon and internal teams across Codex, Research, Safety Systems, and Applied.
The team is focused on bringing core developer and enterprise capabilities into cloud-native environments, including AWS-hosted Codex, model customization / post-training as a service, and new stateful runtime environments for agentic workloads. This work sits at the intersection of production ML systems, developer platforms, model behavior, and large-scale infrastructure.
We’re hiring Machine Learning Engineers to build and improve the AI systems that help strategic partners adapt OpenAI models to important use cases in cloud-native environments. This role spans post-training workflows, evaluation, data pipelines, model behavior, and API/infrastructure integration.
You’ll work at the boundary between partner needs and core ML systems: helping teams understand what is and isn’t working, diagnosing issues in training and evaluation workflows, and turning those learnings into improvements to the underlying platform. You should enjoy working with external technical partners, extracting the real goal from messy requests, and pushing back or reframing when the requested experiment is not the highest-leverage path. You’ll collaborate closely with Research, Applied, Safety Systems, infrastructure teams, and external technical partners to solve ambiguous model-performance problems. When you succeed, strategic partners and internal teams will be able to improve model behavior with confidence, driving measurable product improvements while the systems behind that work become more reliable, scalable, and effective over time.
Partner with strategic customers and internal teams to define target model behaviors, diagnose failure modes, and translate real-world needs into training, evaluation, and system requirements.
Build and scale production ML systems for model customization, post-training, and fine-tuning-as-a-service workflows.
Design, run, and interpret experiments to see whether training and customization workflows are producing the intended outcomes, and identify changes to data, evaluation, training, or infrastructure that improve performance.
Partner with backend and infrastructure engineers to integrate ML capabilities into AWS-native API environments.
Feed learnings from partner deployments back into the platform by proposing and implementing improvements to post-training systems, tooling, APIs, and developer workflows.
Work closely with Research and Applied teams to bring model improvements, training workflows, and evaluation best practices into production.
Help design systems that allow strategic partners and enterprise customers to safely customize OpenAI models for high-value use cases.
Debug and improve complex systems spanning model behavior, training data, APIs, distributed infrastructure, and customer-facing product surfaces.
Operate with high ownership in a 0→1 environment where requirements are ambiguous, systems are evolving quickly, and reliability matters.
Master’s or PhD in Computer Science, Machine Learning, or a related field, or equivalent practical experience.
3+ years of professional engineering experience in relevant ML, infrastructure, or product-driven engineering roles.
Strong ML engineering experience building, training, fine-tuning, evaluating, or deploying production AI systems, with hands-on experience in deep learning, transformer models, and frameworks like PyTorch or TensorFlow.
Hands-on experience with training and fine-tuning large language models, including methods like supervised fine-tuning, distillation, preference optimization, reinforcement learning, or other post-training techniques.
Strong software engineering fundamentals, including data structures, algorithms, systems design, and high-quality production code in Python, Rust, or similar languages.
Experience with model customization, evaluation systems, data pipelines, distributed systems, cloud infrastructure, or production ML platform tradeoffs.
Ability to operate across model behavior, APIs, and infrastructure, while collaborating closely with Research, Safety, product engineering, infrastructure, and external technical partners.
Comfort moving quickly through ambiguity, owning problems end-to-end, and learning whatever is needed to get the job done.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s API Multicloud team is responsible for extending OpenAI’s API platform into strategic cloud environments, starting with AWS https://openai.com/index/openai-on-aws/. The team’s mission is to distribute OpenAI’s API broadly and safely by enabling key API technologies in AWS-native environments, in close partnership with Amazon and internal teams across Codex, Research, Safety Systems, and Applied.\n\nThe team is focused on bringing core developer and enterprise capabilities into cloud-native environments, including AWS-hosted Codex, model customization / post-training as a service, and new stateful runtime environments for agentic workloads. This work sits at the intersection of production ML systems, developer platforms, model behavior, and large-scale infrastructure.\n\n\n\n\nABOUT THE ROLE\n\nWe’re hiring Machine Learning Engineers to build and improve the AI systems that help strategic partners adapt OpenAI models to important use cases in cloud-native environments. This role spans post-training workflows, evaluation, data pipelines, model behavior, and API/infrastructure integration.\n\nYou’ll work at the boundary between partner needs and core ML systems: helping teams understand what is and isn’t working, diagnosing issues in training and evaluation workflows, and turning those learnings into improvements to the underlying platform. You should enjoy working with external technical partners, extracting the real goal from messy requests, and pushing back or reframing when the requested experiment is not the highest-leverage path. You’ll collaborate closely with Research, Applied, Safety Systems, infrastructure teams, and external technical partners to solve ambiguous model-performance problems. When you succeed, strategic partners and internal teams will be able to improve model behavior with confidence, driving measurable product improvements while the systems behind that work become more reliable, scalable, and effective over time.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Partner with strategic customers and internal teams to define target model behaviors, diagnose failure modes, and translate real-world needs into training, evaluation, and system requirements.\n\n - Build and scale production ML systems for model customization, post-training, and fine-tuning-as-a-service workflows.\n\n - Design, run, and interpret experiments to see whether training and customization workflows are producing the intended outcomes, and identify changes to data, evaluation, training, or infrastructure that improve performance.\n\n - Partner with backend and infrastructure engineers to integrate ML capabilities into AWS-native API environments.\n\n - Feed learnings from partner deployments back into the platform by proposing and implementing improvements to post-training systems, tooling, APIs, and developer workflows.\n\n - Work closely with Research and Applied teams to bring model improvements, training workflows, and evaluation best practices into production.\n\n - Help design systems that allow strategic partners and enterprise customers to safely customize OpenAI models for high-value use cases.\n\n - Debug and improve complex systems spanning model behavior, training data, APIs, distributed infrastructure, and customer-facing product surfaces.\n\n - Operate with high ownership in a 0→1 environment where requirements are ambiguous, systems are evolving quickly, and reliability matters.\n\n\nYOUR BACKGROUND MIGHT LOOK SOMETHING LIKE:\n\n - Master’s or PhD in Computer Science, Machine Learning, or a related field, or equivalent practical experience.\n\n - 3+ years of professional engineering experience in relevant ML, infrastructure, or product-driven engineering roles.\n\n - Strong ML engineering experience building, training, fine-tuning, evaluating, or deploying production AI systems, with hands-on experience in deep learning, transformer models, and frameworks like PyTorch or TensorFlow.\n\n - Hands-on experience with training and fine-tuning large language models, including methods like supervised fine-tuning, distillation, preference optimization, reinforcement learning, or other post-training techniques.\n\n - Strong software engineering fundamentals, including data structures, algorithms, systems design, and high-quality production code in Python, Rust, or similar languages.\n\n - Experience with model customization, evaluation systems, data pipelines, distributed systems, cloud infrastructure, or production ML platform tradeoffs.\n\n - Ability to operate across model behavior, APIs, and infrastructure, while collaborating closely with Research, Safety, product engineering, infrastructure, and external technical partners.\n\n - Comfort moving quickly through ambiguity, owning problems end-to-end, and learning whatever is needed to get the job done.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$223K – $423K • Offers Equity","scrapeableCompensationSalarySummary":"$223K - $423K","compensationTiers":[{"id":"2a6b1d7f-39ba-450f-af9b-0ace6f5a2406","tierSummary":"$223K – $423K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"64773f1d-a2bd-482d-b5d2-815591c1fbba","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"be834ac0-fbd5-408a-b999-78804727f197","summary":"$223K – $423K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":223000,"maxValue":423000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":223000,"maxValue":423000}]}},{"id":"88e65467-7e19-4164-a1de-1d49d3f2dd52","title":"Mechanical Engineer, PCBA Test Infrastructure, Robotics","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T16:41:31.937+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/88e65467-7e19-4164-a1de-1d49d3f2dd52","applyUrl":"https://jobs.ashbyhq.com/openai/88e65467-7e19-4164-a1de-1d49d3f2dd52/application","descriptionHtml":"Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.
We are seeking a Mechanical Engineer for a senior individual-contributor role leading printed circuit board assembly (PCBA) test fixtures and infrastructure for advanced robotic systems. You will independently turn evolving requirements into working fixtures, make technical tradeoffs, and own delivery from concept and detailed design through fabrication, validation, deployment, and reliable operation.
This role combines development-lab work with deployment at contract manufacturers. You will build precision mechanical systems for board programming, functional test, and characterization, including board nests, probe plates, connector interfaces, alignment features, clamps, enclosures, and thermal interfaces. You will partner with electrical, firmware, software, manufacturing, and reliability teams to make fixtures repeatable, protective of delicate assemblies, and maintainable as board designs evolve.
This role is based in San Francisco, CA, and requires in-person presence 4 days a week. Travel to contract-manufacturer sites is part of the role, with timing based on build and deployment needs.
Own the mechanical architecture of PCBA test stations, including frames, board nests, datum schemes, access, guarding, ergonomics, and serviceability.
Design probe and bed-of-nails fixtures, connector-mating mechanisms, board supports, clamps, and interchangeable tooling for programming, functional test, and characterization.
Use first-principles analysis and simulation to assess stiffness, probe and insertion forces, board deflection, tolerance stacks, thermal growth, and fixture life; validate key predictions on hardware.
Develop locating and compliance features that accommodate board and assembly variation, protect components and solder joints, and preserve contact repeatability across loading cycles and board revisions.
Partner with electrical engineers on test-point access, probe selection, connector engagement, ESD provisions, cable routing, cooling, and interlocks; define motion and sequencing constraints with software and controls partners.
Build, assemble, instrument, and debug fixtures in the lab. Establish acceptance checks for alignment, force, board strain where needed, contact repeatability, and cycle life; separate fixture problems from board failures.
Design safe loading, pinch-point protection, hard stops, and operator access for manual or actuated fixtures. Make wear components easy to inspect, clean, and replace.
Manage fabrication partners and component vendors. Release CAD, drawings, bills of materials, tolerance analyses, assembly instructions, inspection plans, and maintenance procedures.
Own fixture deployment and acceptance at contract manufacturers, including assembly and alignment checks, correlation with lab fixtures, operator training, and troubleshooting. Support replication, board-revision changes, and maintenance through released documentation.
Have strong mechanical intuition for precision interfaces, load paths, compliance, tolerances, and the behavior of delicate electronic assemblies.
Move readily between analysis, CAD, vendor collaboration, and hands-on assembly and debugging.
Care about repeatable contact, controlled forces, operator usability, and equipment that others can maintain.
Take ownership from concept through reliable daily operation, adapting fixtures to evolving boards and communicating clearly across electrical, software, manufacturing, and operations teams.
Demonstrated ability to independently deliver significant precision-fixture or equipment projects from ambiguous requirements through detailed design, fabrication, validation, and sustained use.
Strong 3D CAD and released-drawing capability, including complete fabrication and assembly packages, bills of materials, and revision control.
Strong fundamentals in GD&T, tolerance analysis, locating schemes, stiffness, compliance, contact forces, and load paths.
Hands-on ability to work with fabrication partners, assemble and measure fixtures, diagnose failures, and iterate hardware in a lab or manufacturing environment.
Ability to define and execute fixture acceptance checks for alignment, force, repeatability, wear, and safe operation, using evidence to distinguish fixture problems from product variation.
Ability to communicate interfaces and tradeoffs across electrical, software, manufacturing, and operations teams and support deployment and troubleshooting at contract manufacturers.
Degree in Mechanical Engineering, Mechatronics, Robotics, or a related field, or equivalent practical experience.
Prior PCBA test-fixture experience with board nests, probe or bed-of-nails fixtures, connector mating, and protection of delicate electronic assemblies.
Experience with ESD-aware tooling, thermal interfaces, actuated fixtures, interlocks, or structural and thermal simulation.
Experience with NX, SolidWorks, Creo, or equivalent tools; robotics hardware; or fixture replication and new-product builds at contract manufacturers.
Deliver a reusable PCBA fixture that meets agreed alignment, contact, board-support, and loading requirements, with demonstrated repeatability and protection of the assembly under test.
Validate fixture wear and cycle life, identify sources of intermittent contact or board loading, and improve contact-related failures, changeover time, and serviceability against agreed targets.
Deploy and accept the fixture at a contract manufacturer with released CAD, drawings, inspection checks, assembly instructions, spare-parts information, and maintenance procedures that enable others to reproduce and sustain it.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOur Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Mechanical Engineer for a senior individual-contributor role leading printed circuit board assembly (PCBA) test fixtures and infrastructure for advanced robotic systems. You will independently turn evolving requirements into working fixtures, make technical tradeoffs, and own delivery from concept and detailed design through fabrication, validation, deployment, and reliable operation.\n\nThis role combines development-lab work with deployment at contract manufacturers. You will build precision mechanical systems for board programming, functional test, and characterization, including board nests, probe plates, connector interfaces, alignment features, clamps, enclosures, and thermal interfaces. You will partner with electrical, firmware, software, manufacturing, and reliability teams to make fixtures repeatable, protective of delicate assemblies, and maintainable as board designs evolve.\n\nThis role is based in San Francisco, CA, and requires in-person presence 4 days a week. Travel to contract-manufacturer sites is part of the role, with timing based on build and deployment needs.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the mechanical architecture of PCBA test stations, including frames, board nests, datum schemes, access, guarding, ergonomics, and serviceability.\n\n - Design probe and bed-of-nails fixtures, connector-mating mechanisms, board supports, clamps, and interchangeable tooling for programming, functional test, and characterization.\n\n - Use first-principles analysis and simulation to assess stiffness, probe and insertion forces, board deflection, tolerance stacks, thermal growth, and fixture life; validate key predictions on hardware.\n\n - Develop locating and compliance features that accommodate board and assembly variation, protect components and solder joints, and preserve contact repeatability across loading cycles and board revisions.\n\n - Partner with electrical engineers on test-point access, probe selection, connector engagement, ESD provisions, cable routing, cooling, and interlocks; define motion and sequencing constraints with software and controls partners.\n\n - Build, assemble, instrument, and debug fixtures in the lab. Establish acceptance checks for alignment, force, board strain where needed, contact repeatability, and cycle life; separate fixture problems from board failures.\n\n - Design safe loading, pinch-point protection, hard stops, and operator access for manual or actuated fixtures. Make wear components easy to inspect, clean, and replace.\n\n - Manage fabrication partners and component vendors. Release CAD, drawings, bills of materials, tolerance analyses, assembly instructions, inspection plans, and maintenance procedures.\n\n - Own fixture deployment and acceptance at contract manufacturers, including assembly and alignment checks, correlation with lab fixtures, operator training, and troubleshooting. Support replication, board-revision changes, and maintenance through released documentation.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong mechanical intuition for precision interfaces, load paths, compliance, tolerances, and the behavior of delicate electronic assemblies.\n\n - Move readily between analysis, CAD, vendor collaboration, and hands-on assembly and debugging.\n\n - Care about repeatable contact, controlled forces, operator usability, and equipment that others can maintain.\n\n - Take ownership from concept through reliable daily operation, adapting fixtures to evolving boards and communicating clearly across electrical, software, manufacturing, and operations teams.\n\n\nREQUIRED QUALIFICATIONS\n\n - Demonstrated ability to independently deliver significant precision-fixture or equipment projects from ambiguous requirements through detailed design, fabrication, validation, and sustained use.\n\n - Strong 3D CAD and released-drawing capability, including complete fabrication and assembly packages, bills of materials, and revision control.\n\n - Strong fundamentals in GD&T, tolerance analysis, locating schemes, stiffness, compliance, contact forces, and load paths.\n\n - Hands-on ability to work with fabrication partners, assemble and measure fixtures, diagnose failures, and iterate hardware in a lab or manufacturing environment.\n\n - Ability to define and execute fixture acceptance checks for alignment, force, repeatability, wear, and safe operation, using evidence to distinguish fixture problems from product variation.\n\n - Ability to communicate interfaces and tradeoffs across electrical, software, manufacturing, and operations teams and support deployment and troubleshooting at contract manufacturers.\n\n\nPREFERRED QUALIFICATIONS\n\n - Degree in Mechanical Engineering, Mechatronics, Robotics, or a related field, or equivalent practical experience.\n\n - Prior PCBA test-fixture experience with board nests, probe or bed-of-nails fixtures, connector mating, and protection of delicate electronic assemblies.\n\n - Experience with ESD-aware tooling, thermal interfaces, actuated fixtures, interlocks, or structural and thermal simulation.\n\n - Experience with NX, SolidWorks, Creo, or equivalent tools; robotics hardware; or fixture replication and new-product builds at contract manufacturers.\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - Deliver a reusable PCBA fixture that meets agreed alignment, contact, board-support, and loading requirements, with demonstrated repeatability and protection of the assembly under test.\n\n - Validate fixture wear and cycle life, identify sources of intermittent contact or board loading, and improve contact-related failures, changeover time, and serviceability against agreed targets.\n\n - Deploy and accept the fixture at a contract manufacturer with released CAD, drawings, inspection checks, assembly instructions, spare-parts information, and maintenance procedures that enable others to reproduce and sustain it.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$318K – $423K • Offers Equity","scrapeableCompensationSalarySummary":"$318K - $423K","compensationTiers":[{"id":"4a64a40d-8927-4722-9688-8105435d6c01","tierSummary":"$318K – $423K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"dffb52b7-7789-48bd-90e9-d95c49134026","summary":"$318K – $423K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":318000,"maxValue":423000},{"id":"f0f98308-9be0-4288-89c8-ff6ee85c92f8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":318000,"maxValue":423000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4c078f82-93b9-427c-8fd8-95de198884b4","title":"Forward Deployed Engineer - Singapore","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-04-21T22:08:40.179+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4c078f82-93b9-427c-8fd8-95de198884b4","applyUrl":"https://jobs.ashbyhq.com/openai/4c078f82-93b9-427c-8fd8-95de198884b4/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 50% travel is expected.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production.
Build full-stack systems that deliver customer value and sharpen how we learn.
Embed closely with customer teams, understand their needs, and guide adoption of what you build.
Scope work, sequence delivery, and remove blockers early.
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery.
Contribute directly in the code when progress or clarity depends on it.
Codify working patterns into tools, playbooks, or building blocks that others can use.
Share field feedback that helps Research and Product understand where the models succeed and where they can improve.
Keep teams moving through clarity and follow-through.
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work.
Have scoped and delivered complex systems in fast-moving or ambiguous environments.
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks.
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience.
Simplify complexity and make fast, sound decisions under pressure.
Communicate clearly with engineers, product teams, and customer stakeholders.
Spot risks early and adjust without slowing down.
Model calm and judgment when the stakes are high.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 50% travel is expected.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production.\n\n - Build full-stack systems that deliver customer value and sharpen how we learn.\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build.\n\n - Scope work, sequence delivery, and remove blockers early.\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery.\n\n - Contribute directly in the code when progress or clarity depends on it.\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use.\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve.\n\n - Keep teams moving through clarity and follow-through.\n\n\n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work.\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments.\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks.\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience.\n\n - Simplify complexity and make fast, sound decisions under pressure.\n\n - Communicate clearly with engineers, product teams, and customer stakeholders.\n\n - Spot risks early and adjust without slowing down.\n\n - Model calm and judgment when the stakes are high.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"a67d16f7-0273-4052-bb48-06bf9c478eb6","title":"GPT Infrastructure Lead","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-04-27T17:30:27.118+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a67d16f7-0273-4052-bb48-06bf9c478eb6","applyUrl":"https://jobs.ashbyhq.com/openai/a67d16f7-0273-4052-bb48-06bf9c478eb6/application","descriptionHtml":"About the Team
OpenAI’s Industrial Compute team is responsible for building and scaling large-scale compute capacity across first-party data centers, strategic partners, and industrial infrastructure environments. We focus on converting power, land, hardware, and operational execution into reliable compute capacity that can support frontier AI training and inference workloads.
This team operates at the intersection of infrastructure delivery, hardware systems, utilities, supply chain, and capacity strategy—ensuring OpenAI can scale compute faster than traditional models allow.
About the Role
We are seeking a GPT Infrastructure Lead to drive the end-to-end conversion of industrial-scale infrastructure investments into usable token capacity for OpenAI workloads.
In this role, you will own execution across complex compute programs where raw infrastructure capacity must be transformed into operational GPU throughput. You will coordinate across data center delivery, power, networking, hardware deployment, workload enablement, finance, and external partners to ensure capacity becomes productive tokens as quickly and efficiently as possible.
This role is ideal for someone who can bridge physical infrastructure delivery with compute utilization outcomes. Success requires strong systems thinking, elite program leadership, and the ability to drive accountability across internal teams and strategic partners.
In this role, you will
Lead GPT Infrastructure programs across industrial compute environments, including first-party and partner-owned capacity.
Convert delivered power, space, and hardware capacity into production-ready token throughput.
Build integrated execution plans spanning construction, power energization, rack deployment, networking, cluster readiness, and workload onboarding.
Partner with infrastructure engineering, hardware, networking, finance, supply chain, and operations teams.
Drive external providers, EPCs, OEMs, utilities, and strategic partners toward aggressive timelines.
Identify bottlenecks between physical delivery and usable compute output, then lead resolution.
Build operating cadences, dashboards, forecasts, and executive reporting for TaaS programs.
Develop repeatable deployment models for future industrial compute expansion.
You might thrive in this role if you
Have led hyperscale infrastructure, data center, manufacturing, or industrial deployment programs.
Understand how power + hardware + networking + software combine into usable compute.
Can operate equally well with engineers, operators, executives, and external partners.
Are highly structured in ambiguous, fast-moving environments.
Know how to escalate intelligently and maintain momentum under pressure.
Can translate technical execution into business outcomes.
Preferred Skills
Experience with GPU clusters, AI infrastructure, hyperscale data centers, or industrial technology programs.
Background in program management, operations leadership, capacity delivery, or strategic infrastructure execution.
Familiarity with utilities, construction, commissioning, networking, hardware deployment, or cluster bring-up.
Experience managing multi-billion-dollar infrastructure or capacity programs.
Strong executive communication and stakeholder management skills.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Industrial Compute team is responsible for building and scaling large-scale compute capacity across first-party data centers, strategic partners, and industrial infrastructure environments. We focus on converting power, land, hardware, and operational execution into reliable compute capacity that can support frontier AI training and inference workloads.\n\nThis team operates at the intersection of infrastructure delivery, hardware systems, utilities, supply chain, and capacity strategy—ensuring OpenAI can scale compute faster than traditional models allow.\n\nAbout the Role\n\nWe are seeking a GPT Infrastructure Lead to drive the end-to-end conversion of industrial-scale infrastructure investments into usable token capacity for OpenAI workloads.\n\nIn this role, you will own execution across complex compute programs where raw infrastructure capacity must be transformed into operational GPU throughput. You will coordinate across data center delivery, power, networking, hardware deployment, workload enablement, finance, and external partners to ensure capacity becomes productive tokens as quickly and efficiently as possible.\n\nThis role is ideal for someone who can bridge physical infrastructure delivery with compute utilization outcomes. Success requires strong systems thinking, elite program leadership, and the ability to drive accountability across internal teams and strategic partners.\n\nIn this role, you will\n\n - Lead GPT Infrastructure programs across industrial compute environments, including first-party and partner-owned capacity.\n\n - Convert delivered power, space, and hardware capacity into production-ready token throughput.\n\n - Build integrated execution plans spanning construction, power energization, rack deployment, networking, cluster readiness, and workload onboarding.\n\n - Partner with infrastructure engineering, hardware, networking, finance, supply chain, and operations teams.\n\n - Drive external providers, EPCs, OEMs, utilities, and strategic partners toward aggressive timelines.\n\n - Identify bottlenecks between physical delivery and usable compute output, then lead resolution.\n\n - Build operating cadences, dashboards, forecasts, and executive reporting for TaaS programs.\n\n - Develop repeatable deployment models for future industrial compute expansion.\n\nYou might thrive in this role if you\n\n - Have led hyperscale infrastructure, data center, manufacturing, or industrial deployment programs.\n\n - Understand how power + hardware + networking + software combine into usable compute.\n\n - Can operate equally well with engineers, operators, executives, and external partners.\n\n - Are highly structured in ambiguous, fast-moving environments.\n\n - Know how to escalate intelligently and maintain momentum under pressure.\n\n - Can translate technical execution into business outcomes.\n\nPreferred Skills\n\n - Experience with GPU clusters, AI infrastructure, hyperscale data centers, or industrial technology programs.\n\n - Background in program management, operations leadership, capacity delivery, or strategic infrastructure execution.\n\n - Familiarity with utilities, construction, commissioning, networking, hardware deployment, or cluster bring-up.\n\n - Experience managing multi-billion-dollar infrastructure or capacity programs.\n\n - Strong executive communication and stakeholder management skills.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $385K","compensationTiers":[{"id":"5d8eddea-0f9d-470b-b6dc-e9309edbcdfd","tierSummary":"$293K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"077684f0-6aec-49d8-a27b-b9b3d5613b45","summary":"$293K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000},{"id":"e2fbf90b-cbe5-4249-bfcd-f10ead0c8b47","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"31f7b3d9-eb5f-4e70-98ab-9115dd153993","title":"Lifecycle Marketing Manager, SMB Ads","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-11T20:55:29.115+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/31f7b3d9-eb5f-4e70-98ab-9115dd153993","applyUrl":"https://jobs.ashbyhq.com/openai/31f7b3d9-eb5f-4e70-98ab-9115dd153993/application","descriptionHtml":"About the Team
OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways.
The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.
About the Role
We are seeking a Lifecycle Marketing Manager to build, own, and lead lifecycle programs for SMB advertisers at OpenAI. This is a zero-to-one opportunity to establish the strategy and programs that guide businesses from initial interest and their first campaign to sustained success and growth.
You will set the lifecycle strategy, own the program roadmap and performance goals, and lead delivery from customer insight and journey design through launch, measurement, and iteration. Combining behavioral insights, experimentation, and personalized engagement across email, product experiences, education, and other channels, you will build programs that scale with the business. Success requires independent judgment, analytical depth, cross-functional leadership, and hands-on execution.
In This Role, You Will
Own the lifecycle program portfolio across prospect conversion, activation, retention, repeat spend, reactivation, and expansion.
Map advertiser journeys using cohort analysis, product behavior, campaign performance, and customer feedback to identify high-impact growth opportunities.
Build segmented, triggered journeys that connect advertiser needs, intent, readiness, and behavior to relevant messages and next steps.
Lead prospect nurture and email acquisition programs. Coordinate audiences, retargeting, and conversion experiences with Growth Marketing.
Launch onboarding and education programs that help advertisers create campaigns, understand performance, adopt capabilities, and grow their investment.
Coordinate delivery across email, in-product and onsite experiences, retargeting, education, and sales engagement with channel and product teams.
Test audiences, messaging, channels, timing, frequency, and offers. Use holdouts and downstream results to measure incremental customer impact.
Define data signals, segmentation, instrumentation, automation, and measurement with Data Science, Marketing Operations, prospect intelligence teams, and Ads Engineering.
Maintain high standards for journey quality, contact frequency, suppression, consent, and deliverability with operations and privacy partners.
Improve activation, time to first campaign, retention, repeat spend, reactivation, and expansion. Scale effective programs and use AI to accelerate content, personalization, and analysis.
You Might Thrive in This Role If You
Demonstrate a track record of building and leading lifecycle programs from strategy through execution, with measurable activation, retention, or customer-growth results.
Translate customer behavior into effective engagement strategies through customer empathy, clear communication, and disciplined prioritization.
Build behavioral segmentation and triggered programs using product and customer signals across multiple channels.
Apply cohort analysis, funnel diagnostics, retention measurement, and experimental design to distinguish engagement from incremental customer outcomes.
Bring hands-on experience with CRM and marketing automation platforms, such as Marketo or comparable tools, including journey logic, personalization, and quality assurance.
Lead cross-functional programs with Product, Engineering, Data Science, Sales, and Marketing Operations, aligning priorities and driving delivery.
Set strategy and launch programs in fast-moving environments while establishing repeatable processes and reliable measurement.
Bring experience with SMBs, self-serve products, advertising, SaaS, marketplaces, fintech, or other high-volume customer journeys. Use AI thoughtfully to improve personalization and execution.
Experience building lifecycle programs for SMB advertisers or self-serve advertising platforms.
Track record launching onboarding and education programs that accelerate first campaign creation and repeat spend.
Experience connecting email, in-product messaging, retargeting, and sales engagement into coordinated customer journeys.
Experience using holdout tests and cohort analysis to measure incremental retention and revenue impact.
Hands-on experience establishing behavioral triggers, automation, and measurement for new lifecycle programs.
Experience applying AI to improve personalization, content development, and campaign analysis.
Workplace & Location
San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways.\n\nThe SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.\n\nAbout the Role\n\nWe are seeking a Lifecycle Marketing Manager to build, own, and lead lifecycle programs for SMB advertisers at OpenAI. This is a zero-to-one opportunity to establish the strategy and programs that guide businesses from initial interest and their first campaign to sustained success and growth.\n\nYou will set the lifecycle strategy, own the program roadmap and performance goals, and lead delivery from customer insight and journey design through launch, measurement, and iteration. Combining behavioral insights, experimentation, and personalized engagement across email, product experiences, education, and other channels, you will build programs that scale with the business. Success requires independent judgment, analytical depth, cross-functional leadership, and hands-on execution.\n\nIn This Role, You Will\n\n - Own the lifecycle program portfolio across prospect conversion, activation, retention, repeat spend, reactivation, and expansion.\n\n - Map advertiser journeys using cohort analysis, product behavior, campaign performance, and customer feedback to identify high-impact growth opportunities.\n\n - Build segmented, triggered journeys that connect advertiser needs, intent, readiness, and behavior to relevant messages and next steps.\n\n - Lead prospect nurture and email acquisition programs. Coordinate audiences, retargeting, and conversion experiences with Growth Marketing.\n\n - Launch onboarding and education programs that help advertisers create campaigns, understand performance, adopt capabilities, and grow their investment.\n\n - Coordinate delivery across email, in-product and onsite experiences, retargeting, education, and sales engagement with channel and product teams.\n\n - Test audiences, messaging, channels, timing, frequency, and offers. Use holdouts and downstream results to measure incremental customer impact.\n\n - Define data signals, segmentation, instrumentation, automation, and measurement with Data Science, Marketing Operations, prospect intelligence teams, and Ads Engineering.\n\n - Maintain high standards for journey quality, contact frequency, suppression, consent, and deliverability with operations and privacy partners.\n\n - Improve activation, time to first campaign, retention, repeat spend, reactivation, and expansion. Scale effective programs and use AI to accelerate content, personalization, and analysis.\n\nYou Might Thrive in This Role If You\n\n - Demonstrate a track record of building and leading lifecycle programs from strategy through execution, with measurable activation, retention, or customer-growth results.\n\n - Translate customer behavior into effective engagement strategies through customer empathy, clear communication, and disciplined prioritization.\n\n - Build behavioral segmentation and triggered programs using product and customer signals across multiple channels.\n\n - Apply cohort analysis, funnel diagnostics, retention measurement, and experimental design to distinguish engagement from incremental customer outcomes.\n\n - Bring hands-on experience with CRM and marketing automation platforms, such as Marketo or comparable tools, including journey logic, personalization, and quality assurance.\n\n - Lead cross-functional programs with Product, Engineering, Data Science, Sales, and Marketing Operations, aligning priorities and driving delivery.\n\n - Set strategy and launch programs in fast-moving environments while establishing repeatable processes and reliable measurement.\n\n - Bring experience with SMBs, self-serve products, advertising, SaaS, marketplaces, fintech, or other high-volume customer journeys. Use AI thoughtfully to improve personalization and execution.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience building lifecycle programs for SMB advertisers or self-serve advertising platforms.\n\n - Track record launching onboarding and education programs that accelerate first campaign creation and repeat spend.\n\n - Experience connecting email, in-product messaging, retargeting, and sales engagement into coordinated customer journeys.\n\n - Experience using holdout tests and cohort analysis to measure incremental retention and revenue impact.\n\n - Hands-on experience establishing behavioral triggers, automation, and measurement for new lifecycle programs.\n\n - Experience applying AI to improve personalization, content development, and campaign analysis.\n\nWorkplace & Location\n\n - San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$227K – $252K • Offers Equity","scrapeableCompensationSalarySummary":"$227K - $252K","compensationTiers":[{"id":"8b0632c7-a2d9-4308-89a5-da60f5bc80f3","tierSummary":"$227K – $252K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3cf58617-23ff-4bac-8e48-6ac45a17f350","summary":"$227K – $252K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000},{"id":"587e3000-569d-4b40-bf39-4f71d7c6de51","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c7f26e3d-7345-44a6-8e5a-3599679bfe9e","title":"Support Operations Manager","department":"User Operations","team":"Support Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-13T16:57:40.234+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c7f26e3d-7345-44a6-8e5a-3599679bfe9e","applyUrl":"https://jobs.ashbyhq.com/openai/c7f26e3d-7345-44a6-8e5a-3599679bfe9e/application","descriptionHtml":"The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from individual customers to early-stage startups and established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI.
We are seeking a Support Operations Manager who combines operational leadership, systems thinking, vendor management, and hands-on execution. You’ll own service health, automation programs, partner and vendor management. In addition to delivering high-quality service, you’ll identify opportunities to reduce manual work, experiment with tools and help operationalize AI across support at scale.
This is not a traditional support operations lead role. We’re looking for someone to help us define the future of support, who thrive at the intersection of team/project management, systems building, data science/engineering, and with deep craft experience in the support operations space.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 1-2 weeks of travel per quarter may be required.
Lead and evolve organizational design for our frontline operations across partner and vendor management, coaching teams to expand automation and deliver measurable capacity gains.
Lead multi-site partner management, including commercial ownership, capacity planning and workforce management, QBRs, and performance recovery.
Own end-to-end service governance for partner and vendor teams, including automation rate, cost to serve, first-response time, productivity, and quality.
Set standards for how work gets done at scale, replacing one-off fixes with reusable systems.
Upskill teams and partner with Automation Engineering, Support Engineering, and Fraud & Risk to embed LLM-powered tools into frontline workflows.
Have 10+ years of experience in support operations including 4+ years leading senior individual contributors with a strong track record of coaching, driving accountability, and improving performance and automation adoption at scale.
Are comfortable managing a team while staying hands-on in solving ambiguous operational problems.
Are fluent in operational data and technical collaboration, able to define metrics, interpret dashboards, design experiments, and partner with engineering and data teams to turn ambiguous support problems into scalable systems.
Think in systems, using process design, data, tooling, and automation to reduce manual work and create durable capacity.
Can partner credibly with technical teams and translate support needs into clear requirements, owning problem definition, adoption, change management, and operational outcomes.
Are energized by building structure in a high-growth environment where the support model, tooling, and partner strategy are still evolving.
Have scaled support operations through organizational design and tooling in a high-growth technology company without compromising quality.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from individual customers to early-stage startups and established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI.\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Support Operations Manager who combines operational leadership, systems thinking, vendor management, and hands-on execution. You’ll own service health, automation programs, partner and vendor management. In addition to delivering high-quality service, you’ll identify opportunities to reduce manual work, experiment with tools and help operationalize AI across support at scale.\n\nThis is not a traditional support operations lead role. We’re looking for someone to help us define the future of support, who thrive at the intersection of team/project management, systems building, data science/engineering, and with deep craft experience in the support operations space.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 1-2 weeks of travel per quarter may be required.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead and evolve organizational design for our frontline operations across partner and vendor management, coaching teams to expand automation and deliver measurable capacity gains.\n\n - Lead multi-site partner management, including commercial ownership, capacity planning and workforce management, QBRs, and performance recovery.\n\n - Own end-to-end service governance for partner and vendor teams, including automation rate, cost to serve, first-response time, productivity, and quality.\n\n - Set standards for how work gets done at scale, replacing one-off fixes with reusable systems.\n\n - Upskill teams and partner with Automation Engineering, Support Engineering, and Fraud & Risk to embed LLM-powered tools into frontline workflows.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 10+ years of experience in support operations including 4+ years leading senior individual contributors with a strong track record of coaching, driving accountability, and improving performance and automation adoption at scale.\n\n - Are comfortable managing a team while staying hands-on in solving ambiguous operational problems.\n\n - Are fluent in operational data and technical collaboration, able to define metrics, interpret dashboards, design experiments, and partner with engineering and data teams to turn ambiguous support problems into scalable systems.\n\n - Think in systems, using process design, data, tooling, and automation to reduce manual work and create durable capacity.\n\n - Can partner credibly with technical teams and translate support needs into clear requirements, owning problem definition, adoption, change management, and operational outcomes.\n\n - Are energized by building structure in a high-growth environment where the support model, tooling, and partner strategy are still evolving.\n\n - Have scaled support operations through organizational design and tooling in a high-growth technology company without compromising quality.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$279K – $310K • Offers Equity","scrapeableCompensationSalarySummary":"$279K - $310K","compensationTiers":[{"id":"1ea795f5-af47-4489-a829-7e96777f9d2c","tierSummary":"$279K – $310K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"01d3325e-a507-4e7d-ac34-87ba3a1cabd2","summary":"$279K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":279000,"maxValue":310000},{"id":"2dd728a9-dbf2-403a-9631-2fcec5a28342","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":279000,"maxValue":310000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2d7f1028-ce9b-49c7-acc8-782714ca1cf4","title":"Full Stack Software Engineer, Agent Enablement","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-17T22:34:56.814+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2d7f1028-ce9b-49c7-acc8-782714ca1cf4","applyUrl":"https://jobs.ashbyhq.com/openai/2d7f1028-ce9b-49c7-acc8-782714ca1cf4/application","descriptionHtml":"About the Team
The Agent Enablement team works across engineering, product, design, and research to bring our technology to the world.
We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, and platform barriers. Our commitment is to facilitate the use of AI to enhance lives, supported by rigorous insights into how people use our products.
About the Role
We are looking for experienced full-stack engineers to join our new Agent Enablement team. Our goal is to design and grow an open ecosystem of agent-enabled sites and services. This is a wide-ranging role: you’ll build new user and agent identity protocols, user experiences to control and observe agents across web, desktop, and mobile, and much more.
We will rely on you to drive our technical decisions while also steering our product and partnership direction, optimizing for both short-term impact and long-term success of the ecosystem. We value engineers who are impact-driven, autonomous, and adept at removing barriers to forward progress.
In this role, you will:
Design the primitives and protocols for an open agent ecosystem, enabling our users’ agents to make the best use of sites and services across the internet.
Build a next-generation user experience to observe and control agents, across web, desktop, and mobile.
Evolve our approach to token consumption across subscriptions and API customers.
Execute on fast-paced projects in collaboration with research, design, data science and other product engineering teams.
Work closely with our strategic customers and partners to grow the ecosystem.
You might thrive in this role if you:
Have strong full-stack engineering skills and experience shipping customer-facing products from concept to production. You’re comfortable working across frontend, backend, APIs, data models, and product design.
Are comfortable with ambiguity and rapidly changing conditions. You view change as an opportunity to bring structure and clarity, and you have a track record of turning high-level ideas into successful outcomes.
Have worked closely with users and customers, and can translate feedback into product improvements.
Are familiar with enterprise software concepts such as identity, permissions, governance, compliance, and billing.
Enjoy fast-moving zero-to-one environments and are excited to pursue an internet-wide vision.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\n\nThe Agent Enablement team works across engineering, product, design, and research to bring our technology to the world.\n\n\nWe seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, and platform barriers. Our commitment is to facilitate the use of AI to enhance lives, supported by rigorous insights into how people use our products.\n\n\n\nAbout the Role\n\n\nWe are looking for experienced full-stack engineers to join our new Agent Enablement team. Our goal is to design and grow an open ecosystem of agent-enabled sites and services. This is a wide-ranging role: you’ll build new user and agent identity protocols, user experiences to control and observe agents across web, desktop, and mobile, and much more.\n\n\n\nWe will rely on you to drive our technical decisions while also steering our product and partnership direction, optimizing for both short-term impact and long-term success of the ecosystem. We value engineers who are impact-driven, autonomous, and adept at removing barriers to forward progress.\n\n\nIn this role, you will:\n\n - Design the primitives and protocols for an open agent ecosystem, enabling our users’ agents to make the best use of sites and services across the internet.\n\n - Build a next-generation user experience to observe and control agents, across web, desktop, and mobile.\n\n - Evolve our approach to token consumption across subscriptions and API customers.\n\n - Execute on fast-paced projects in collaboration with research, design, data science and other product engineering teams.\n\n - Work closely with our strategic customers and partners to grow the ecosystem.\n\n\n\nYou might thrive in this role if you:\n\n - Have strong full-stack engineering skills and experience shipping customer-facing products from concept to production. You’re comfortable working across frontend, backend, APIs, data models, and product design.\n\n - Are comfortable with ambiguity and rapidly changing conditions. You view change as an opportunity to bring structure and clarity, and you have a track record of turning high-level ideas into successful outcomes.\n\n - Have worked closely with users and customers, and can translate feedback into product improvements.\n\n - Are familiar with enterprise software concepts such as identity, permissions, governance, compliance, and billing.\n\n - Enjoy fast-moving zero-to-one environments and are excited to pursue an internet-wide vision.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$255K – $405K • Offers Equity","scrapeableCompensationSalarySummary":"$255K - $405K","compensationTiers":[{"id":"020f375a-3500-46c9-a19a-1a629da8d65d","tierSummary":"$255K – $405K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7f318f31-ab54-41e7-936d-d1098d7171d5","summary":"$255K – $405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":405000},{"id":"d9038dc1-c2f9-486b-ac4f-868a83391b29","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":405000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f3ddd41c-541f-485e-90d6-86c26e018e9f","title":"Software Engineer, GPT Infrastructure","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-04-27T19:55:27.406+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f3ddd41c-541f-485e-90d6-86c26e018e9f","applyUrl":"https://jobs.ashbyhq.com/openai/f3ddd41c-541f-485e-90d6-86c26e018e9f/application","descriptionHtml":"About the Team
The GPT Infrastructure team builds systems that turn advances in model inference and optimization into reliable production capabilities. We enable OpenAI workloads to be qualified and optimized across new accelerator platforms without requiring a one-off port and tuning effort for every hardware target.
Our work spans distributed systems, model execution, compilers and runtimes, performance engineering, secure partner integrations, evaluation systems, and developer tooling. We build the infrastructure that makes optimization workflows automated, reproducible, and trustworthy.
About the Role
We are seeking a software engineer to help build the platform that qualifies and optimizes inference workloads across heterogeneous compute environments.
You will develop both OpenAI-hosted services and secure partner-side software for running long-lived optimization workflows. These workflows generate candidate kernels, runtime configurations, and serving-stack changes; compile and execute them on target hardware; verify their correctness; measure their performance; and use the results to guide further optimization.
You will work across model architecture, distributed execution, compilers, runtimes, networking, and accelerator systems. A central part of the role is turning research prototypes and one-off hardware bring-up efforts into reliable, reusable infrastructure with clear contracts, reproducible results, strong observability, and well-defined security boundaries.
Key Responsibilities
Design, build, and operate APIs and control-plane services for long-running workload qualification and optimization campaigns, including scheduling, retries, checkpointing, resource budgets, and observability.
Build secure partner-side execution and evaluation software that can compile, run, verify, profile, and benchmark candidate artifacts on accelerator hardware.
Integrate model workloads, hardware profiles, compiler toolchains, runtimes, serving engines, and distributed-execution backends into a repeatable platform.
Develop correctness and performance evaluation systems spanning output fidelity, latency, throughput, memory footprint, accelerator utilization, communication efficiency, scaling behavior, and cost efficiency.
Automate the generation, evaluation, and improvement of kernels, runtime configurations, parallelization strategies, and serving-stack changes.
Diagnose performance and correctness issues across model code, kernels, compilers, runtimes, memory systems, networking, collective communication, and hardware.
Build artifact-management, provenance, regression-testing, and qualification workflows for kernels, binaries, configurations, evaluation results, and deployment reports.
Turn experimental research workflows into reliable product surfaces with clear interfaces, actionable failure modes, and strong developer ergonomics.
Collaborate with Research, Inference Engineering, Runtime and Compiler teams, Infrastructure, Security, Product, and Strategic Partnerships to onboard and optimize new compute platforms.
Drive technical architecture and execution across ambiguous initiatives spanning OpenAI systems and partner environments.
Qualifications
Strong software engineering experience building distributed systems, infrastructure platforms, production services, developer platforms, or orchestration systems.
Proficiency in one or more systems-oriented languages such as Python, C++, Go, or Rust.
Experience designing and operating APIs, job orchestration systems, durable workflows, or large-scale backend services.
Strong understanding of Linux, networking, storage, containers, distributed execution, and modern infrastructure architectures.
Ability to reason about model execution and diagnose problems across software and hardware boundaries.
Experience using profiling, tracing, benchmarking, and measurement to guide engineering decisions.
Strong ownership and the ability to work effectively across research, engineering, security, product, and external-partner teams.
Preferred Skills
Experience with AI infrastructure, model inference, distributed ML systems, or inference-serving platforms.
Familiarity with GPU or accelerator architecture, memory hierarchies, interconnects, collective communication, and distributed model execution.
Experience with compilers, runtimes, kernels, or performance engineering using technologies such as CUDA, ROCm, Triton, LLVM, or MLIR.
Familiarity with inference engines or serving systems such as vLLM, SGLang, Triton Inference Server, or comparable internal systems.
Experience with model partitioning, sharding, tensor or expert parallelism, and compute–communication tradeoffs.
Experience building remote-execution systems, secure partner-facing infrastructure, evaluation harnesses, or artifact pipelines.
Experience with automated optimization, search systems, coding agents, or evaluator-driven systems that iteratively improve kernels or runtime configurations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe GPT Infrastructure team builds systems that turn advances in model inference and optimization into reliable production capabilities. We enable OpenAI workloads to be qualified and optimized across new accelerator platforms without requiring a one-off port and tuning effort for every hardware target.\nOur work spans distributed systems, model execution, compilers and runtimes, performance engineering, secure partner integrations, evaluation systems, and developer tooling. We build the infrastructure that makes optimization workflows automated, reproducible, and trustworthy.\n\n\nAbout the Role\nWe are seeking a software engineer to help build the platform that qualifies and optimizes inference workloads across heterogeneous compute environments.\nYou will develop both OpenAI-hosted services and secure partner-side software for running long-lived optimization workflows. These workflows generate candidate kernels, runtime configurations, and serving-stack changes; compile and execute them on target hardware; verify their correctness; measure their performance; and use the results to guide further optimization.\n\n\nYou will work across model architecture, distributed execution, compilers, runtimes, networking, and accelerator systems. A central part of the role is turning research prototypes and one-off hardware bring-up efforts into reliable, reusable infrastructure with clear contracts, reproducible results, strong observability, and well-defined security boundaries.\nKey Responsibilities\n\n - Design, build, and operate APIs and control-plane services for long-running workload qualification and optimization campaigns, including scheduling, retries, checkpointing, resource budgets, and observability.\n\n - Build secure partner-side execution and evaluation software that can compile, run, verify, profile, and benchmark candidate artifacts on accelerator hardware.\n\n - Integrate model workloads, hardware profiles, compiler toolchains, runtimes, serving engines, and distributed-execution backends into a repeatable platform.\n\n - Develop correctness and performance evaluation systems spanning output fidelity, latency, throughput, memory footprint, accelerator utilization, communication efficiency, scaling behavior, and cost efficiency.\n\n - Automate the generation, evaluation, and improvement of kernels, runtime configurations, parallelization strategies, and serving-stack changes.\n\n - Diagnose performance and correctness issues across model code, kernels, compilers, runtimes, memory systems, networking, collective communication, and hardware.\n\n - Build artifact-management, provenance, regression-testing, and qualification workflows for kernels, binaries, configurations, evaluation results, and deployment reports.\n\n - Turn experimental research workflows into reliable product surfaces with clear interfaces, actionable failure modes, and strong developer ergonomics.\n\n - Collaborate with Research, Inference Engineering, Runtime and Compiler teams, Infrastructure, Security, Product, and Strategic Partnerships to onboard and optimize new compute platforms.\n\n - Drive technical architecture and execution across ambiguous initiatives spanning OpenAI systems and partner environments.\n\nQualifications\n\n - Strong software engineering experience building distributed systems, infrastructure platforms, production services, developer platforms, or orchestration systems.\n\n - Proficiency in one or more systems-oriented languages such as Python, C++, Go, or Rust.\n\n - Experience designing and operating APIs, job orchestration systems, durable workflows, or large-scale backend services.\n\n - Strong understanding of Linux, networking, storage, containers, distributed execution, and modern infrastructure architectures.\n\n - Ability to reason about model execution and diagnose problems across software and hardware boundaries.\n\n - Experience using profiling, tracing, benchmarking, and measurement to guide engineering decisions.\n\n - Strong ownership and the ability to work effectively across research, engineering, security, product, and external-partner teams.\n\nPreferred Skills\n\n - Experience with AI infrastructure, model inference, distributed ML systems, or inference-serving platforms.\n\n - Familiarity with GPU or accelerator architecture, memory hierarchies, interconnects, collective communication, and distributed model execution.\n\n - Experience with compilers, runtimes, kernels, or performance engineering using technologies such as CUDA, ROCm, Triton, LLVM, or MLIR.\n\n - Familiarity with inference engines or serving systems such as vLLM, SGLang, Triton Inference Server, or comparable internal systems.\n\n - Experience with model partitioning, sharding, tensor or expert parallelism, and compute–communication tradeoffs.\n\n - Experience building remote-execution systems, secure partner-facing infrastructure, evaluation harnesses, or artifact pipelines.\n\n - Experience with automated optimization, search systems, coding agents, or evaluator-driven systems that iteratively improve kernels or runtime configurations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $385K","compensationTiers":[{"id":"b2588bd6-be3e-48f7-9a7b-263af00f88e8","tierSummary":"$293K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"74ef19bb-2f94-4fdc-96d8-9525ff76d7d9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"554c7a20-99ba-4864-99bf-2869e3028fc5","summary":"$293K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000}]}},{"id":"ca300a6d-a2a7-4580-aad7-323fbdfee7b1","title":"Software Engineer, Compute Infrastructure","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-08-14T23:27:55.134+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ca300a6d-a2a7-4580-aad7-323fbdfee7b1","applyUrl":"https://jobs.ashbyhq.com/openai/ca300a6d-a2a7-4580-aad7-323fbdfee7b1/application","descriptionHtml":"About the Team:
Compute Infrastructure builds the platform that turns enormous amounts of compute into a reliable engine for frontier AI. We design, provision, schedule, operate, and optimize the systems that connect accelerators, CPUs, networks, storage, data centers, orchestration software, agent infrastructure, developer tools, and observability into one coherent experience for researchers and product teams.
Our work spans the entire stack: capacity planning and cluster lifecycle, bare-metal automation, distributed systems, Kubernetes and scheduling, deep system optimization, high-performance networking, storage, fleet health, reliability, workload profiling, benchmarking, and the developer experience that lets teams use enormous compute systems with confidence. At this scale, small improvements to communication, scheduling, hardware efficiency, or debugging workflows can compound into meaningful research velocity. We are hiring across Compute Infrastructure rather than for a single narrow team, and we use this opening to match strong engineers to the problems where they can have the most leverage.
About the Role
We are looking for engineers who want to build the compute platform behind OpenAI's research and products. You may not be the strongest in low-level systems, high-performance computing, distributed infrastructure, reliability, CaaS, agent infrastructure, developer platforms, tooling, or the user experience around infrastructure. What matters is that you can reason carefully about complex systems, write durable software, and raise the quality and velocity of the people around you.
Depending on your background and interests, you might work close to hardware, close to users, on CaaS and agent infrastructure, or on the control planes and data planes in between. You could help bring new supercomputing capacity online, optimize training workloads from profiler traces and benchmarks, improve NCCL and collective communication behavior, reason about GPUs, NICs, topology, firmware, thermals, and failure modes, or design abstractions that make heterogeneous clusters feel like one coherent platform.
We do not expect every candidate to have worked at every layer. Some engineers will go deep on systems performance, kernel or runtime behavior, large-scale networking protocols, RDMA, NCCL, GPU hardware behavior, benchmarking, scheduling, or hardware reliability; others will make the platform more usable through APIs, tools, workflows, and developer experience. The common thread is strong engineering judgment and excitement about making enormous compute systems faster, more reliable, and easier to use.
This is a general opening for Compute Infrastructure. We will consider candidates for teams across Compute Infrastructure and match you based on your strengths, the problems that motivate you, and where the infrastructure needs are highest.
Where you might work
Compute Foundations: Build the low-level platform primitives that make heterogeneous hardware, providers, and data centers repeatable, automatable, and operable at scale.
Fleet / Orchestration: Turn raw capacity into reliable, efficient clusters and scheduling systems that researchers and product teams can use with minimal friction and great experience.
Core Network Engineering: Build and operate the high-performance networking fabrics, protocols, and observability needed for the largest training and serving workloads.
Hardware Health and Observability: Detect, diagnose, remediate, and prevent hardware and fleet-health issues so usable compute stays high across providers and accelerator generations.
Storage: Build scalable, performant, durable storage abstractions that keep data movement and storage access from becoming a bottleneck to research or products.
Agent Infrastructure: Build sandboxed execution infrastructure for agentic workloads across research and production, with strong isolation, reliability, and scale.
In this role, you will:
Build and deeply optimize reliable system software for large-scale compute systems that run some of the world's most demanding AI workloads
Design and operate infrastructure across accelerators, CPUs, NICs, switches, networking protocols, storage, data centers, cluster orchestration, scheduling, and fleet health
Profile, benchmark, and optimize training workloads across compute, memory, storage, networking, NCCL and collective communication, and cluster scheduling bottlenecks
Create hardware-aware automation that makes provisioning, firmware and driver upgrades, incident response, and day-to-day operations faster and less error-prone
Build CaaS, agent infrastructure, profiling, observability, benchmarking, and platform tools that help researchers, product engineers, and operators launch, debug, and optimize workloads with less friction
Turn operational lessons into better systems, stronger abstractions, and clearer ownership boundaries across teams
Collaborate across research, engineering, security, networking, hardware, and data center teams to make compute capacity more capable and easier to use
You might thrive in this role if you:
Have built or operated distributed systems, infrastructure platforms, high-performance computing environments, large-scale networking systems, Kubernetes clusters, developer tools, or production systems with demanding reliability requirements
Enjoy working across layers of the stack and are comfortable moving between software, hardware, networking, systems performance, reliability, and user needs
Care about making complex infrastructure understandable, observable, and usable for the people depending on it
Can diagnose hard problems under real operational pressure while still investing in long-term engineering quality
Like building leverage for others, whether through APIs, automation, debugging tools, CaaS and agent infrastructure primitives, workflow improvements, or better platform abstractions
Are motivated by scale, efficiency, reliability, and disciplined measurement through benchmarks, profiles, and production evidence
Communicate clearly, take ownership, and work well with teams whose constraints and goals differ from your own
Qualifications
Strong software engineering skills and experience building, operating, or improving production infrastructure systems
Experience in one or more relevant areas such as distributed systems, operating systems, networking protocols, RDMA, NCCL or collective communication, storage, Kubernetes, scheduling, observability, reliability engineering, high-performance computing, GPU infrastructure, CaaS, agent infrastructure, hardware-aware performance optimization, benchmarking, developer experience, or infrastructure tooling
Ability to debug complex system behavior across software, hardware, networking, and workload layers, then turn findings into robust improvements
Comfort with ambiguity, strong ownership, and a bias toward practical, durable solutions
Interest in working on infrastructure that directly enables frontier AI research and product impact
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team:\n\n\n\nCompute Infrastructure builds the platform that turns enormous amounts of compute into a reliable engine for frontier AI. We design, provision, schedule, operate, and optimize the systems that connect accelerators, CPUs, networks, storage, data centers, orchestration software, agent infrastructure, developer tools, and observability into one coherent experience for researchers and product teams.\n\n\n\nOur work spans the entire stack: capacity planning and cluster lifecycle, bare-metal automation, distributed systems, Kubernetes and scheduling, deep system optimization, high-performance networking, storage, fleet health, reliability, workload profiling, benchmarking, and the developer experience that lets teams use enormous compute systems with confidence. At this scale, small improvements to communication, scheduling, hardware efficiency, or debugging workflows can compound into meaningful research velocity. We are hiring across Compute Infrastructure rather than for a single narrow team, and we use this opening to match strong engineers to the problems where they can have the most leverage.\n\n\n\nAbout the Role\n\n\n\nWe are looking for engineers who want to build the compute platform behind OpenAI's research and products. You may not be the strongest in low-level systems, high-performance computing, distributed infrastructure, reliability, CaaS, agent infrastructure, developer platforms, tooling, or the user experience around infrastructure. What matters is that you can reason carefully about complex systems, write durable software, and raise the quality and velocity of the people around you.\n\n\n\nDepending on your background and interests, you might work close to hardware, close to users, on CaaS and agent infrastructure, or on the control planes and data planes in between. You could help bring new supercomputing capacity online, optimize training workloads from profiler traces and benchmarks, improve NCCL and collective communication behavior, reason about GPUs, NICs, topology, firmware, thermals, and failure modes, or design abstractions that make heterogeneous clusters feel like one coherent platform.\n\n\n\nWe do not expect every candidate to have worked at every layer. Some engineers will go deep on systems performance, kernel or runtime behavior, large-scale networking protocols, RDMA, NCCL, GPU hardware behavior, benchmarking, scheduling, or hardware reliability; others will make the platform more usable through APIs, tools, workflows, and developer experience. The common thread is strong engineering judgment and excitement about making enormous compute systems faster, more reliable, and easier to use.\n\n\n\nThis is a general opening for Compute Infrastructure. We will consider candidates for teams across Compute Infrastructure and match you based on your strengths, the problems that motivate you, and where the infrastructure needs are highest.\n\n\n\nWhere you might work\n\n\n\n - Compute Foundations: Build the low-level platform primitives that make heterogeneous hardware, providers, and data centers repeatable, automatable, and operable at scale.\n\n - Fleet / Orchestration: Turn raw capacity into reliable, efficient clusters and scheduling systems that researchers and product teams can use with minimal friction and great experience.\n\n - Core Network Engineering: Build and operate the high-performance networking fabrics, protocols, and observability needed for the largest training and serving workloads.\n\n - Hardware Health and Observability: Detect, diagnose, remediate, and prevent hardware and fleet-health issues so usable compute stays high across providers and accelerator generations.\n\n - Storage: Build scalable, performant, durable storage abstractions that keep data movement and storage access from becoming a bottleneck to research or products.\n\n - Agent Infrastructure: Build sandboxed execution infrastructure for agentic workloads across research and production, with strong isolation, reliability, and scale.\n\n\n\nIn this role, you will:\n\n\n\n - Build and deeply optimize reliable system software for large-scale compute systems that run some of the world's most demanding AI workloads\n\n - Design and operate infrastructure across accelerators, CPUs, NICs, switches, networking protocols, storage, data centers, cluster orchestration, scheduling, and fleet health\n\n - Profile, benchmark, and optimize training workloads across compute, memory, storage, networking, NCCL and collective communication, and cluster scheduling bottlenecks\n\n - Create hardware-aware automation that makes provisioning, firmware and driver upgrades, incident response, and day-to-day operations faster and less error-prone\n\n - Build CaaS, agent infrastructure, profiling, observability, benchmarking, and platform tools that help researchers, product engineers, and operators launch, debug, and optimize workloads with less friction\n\n - Turn operational lessons into better systems, stronger abstractions, and clearer ownership boundaries across teams\n\n - Collaborate across research, engineering, security, networking, hardware, and data center teams to make compute capacity more capable and easier to use\n\n\n\nYou might thrive in this role if you:\n\n\n\n - Have built or operated distributed systems, infrastructure platforms, high-performance computing environments, large-scale networking systems, Kubernetes clusters, developer tools, or production systems with demanding reliability requirements\n\n - Enjoy working across layers of the stack and are comfortable moving between software, hardware, networking, systems performance, reliability, and user needs\n\n - Care about making complex infrastructure understandable, observable, and usable for the people depending on it\n\n - Can diagnose hard problems under real operational pressure while still investing in long-term engineering quality\n\n - Like building leverage for others, whether through APIs, automation, debugging tools, CaaS and agent infrastructure primitives, workflow improvements, or better platform abstractions\n\n - Are motivated by scale, efficiency, reliability, and disciplined measurement through benchmarks, profiles, and production evidence\n\n - Communicate clearly, take ownership, and work well with teams whose constraints and goals differ from your own\n\n\n\nQualifications\n\n\n\n - Strong software engineering skills and experience building, operating, or improving production infrastructure systems\n\n - Experience in one or more relevant areas such as distributed systems, operating systems, networking protocols, RDMA, NCCL or collective communication, storage, Kubernetes, scheduling, observability, reliability engineering, high-performance computing, GPU infrastructure, CaaS, agent infrastructure, hardware-aware performance optimization, benchmarking, developer experience, or infrastructure tooling\n\n - Ability to debug complex system behavior across software, hardware, networking, and workload layers, then turn findings into robust improvements\n\n - Comfort with ambiguity, strong ownership, and a bias toward practical, durable solutions\n\n - Interest in working on infrastructure that directly enables frontier AI research and product impact\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $405K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $405K","compensationTiers":[{"id":"9ae89b6c-ff51-4a0b-a3ec-5b7ccee0d14b","tierSummary":"$230K – $405K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6fd95540-d63c-4c8f-8cb6-ce389b64646f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"79a9f227-3053-469a-95ab-10f6892a1284","summary":"$230K – $405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":405000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":405000}]}},{"id":"11c51b12-3ba0-4a7a-a0d2-ed0661324dc3","title":"Capacity Systems Software Engineer","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-22T17:13:50.417+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/11c51b12-3ba0-4a7a-a0d2-ed0661324dc3","applyUrl":"https://jobs.ashbyhq.com/openai/11c51b12-3ba0-4a7a-a0d2-ed0661324dc3/application","descriptionHtml":"About the Team
OpenAI's Industrial Compute organization is responsible for planning, delivering, operating, and optimizing the compute infrastructure that powers frontier AI.
As OpenAI scales toward becoming an intelligence utility, Industrial Compute coordinates a complex lifecycle spanning infrastructure strategy, capacity planning, provider partnerships, fleet operations, product demand, and financial planning. The organization manages one of the largest and fastest-growing compute footprints in the world, where decisions around capacity allocation, deployment readiness, utilization, reliability, and product demand directly impact product availability, customer experience, and business performance.
The Capacity Systems team builds the software platforms, data systems, and automation frameworks that connect these functions into a shared operating model. We transform fragmented planning workflows into scalable systems that enable teams to understand what compute was contracted, delivered, healthy, allocated, and ultimately converted into business and research outcomes.
About the Role
We are seeking a Capacity Systems Software Engineer to build the platforms and services that power Industrial Compute planning, forecasting, optimization, and operational decision-making.
In this role, you will design and develop software systems that connect infrastructure delivery, fleet health, capacity allocation, demand forecasting, deployment readiness, financial planning, and product consumption into a unified system of record. Your work will help OpenAI make better decisions about where compute should be deployed, how capacity should be allocated, and how infrastructure investments translate into business value.
You will partner closely with Capacity Planning, Fleet Operations, Infrastructure Engineering, Product, Finance, Supply Chain, and Strategic Sourcing teams to replace spreadsheet-driven workflows with scalable software systems that enable visibility, automation, and decision support across OpenAI's global compute footprint.
This role is ideal for engineers who enjoy building internal platforms, operational systems, workflow automation, and data-intensive applications that sit at the intersection of software, infrastructure, and business operations.
This role is based in San Francisco and follows OpenAI's hybrid work model of 3 days per week in the office.
Why This Role Matters
Demand for compute is growing faster than traditional planning systems can support.
Capacity decisions increasingly require understanding complex tradeoffs across infrastructure delivery, fleet health, model deployment, latency, utilization, cost, revenue impact, and operational risk. The systems built by this team help transform compute from a collection of disconnected operational signals into a measurable, optimizable business capability.
Success in this role will help create a world where every major unit of compute can be traced from infrastructure commitment through delivered business value, enabling faster launches, higher utilization, improved operational efficiency, and better decision-making across OpenAI.
Key Responsibilities
Design and build software systems that serve as the system of record for Industrial Compute planning and operations.
Develop backend services, APIs, workflows, and data platforms that support capacity forecasting, allocation, deployment readiness, and operational planning.
Build applications that connect infrastructure delivery, fleet health, capacity utilization, product demand, and financial planning into a shared operational view.
Build planning and scenario-modeling systems that help leaders understand tradeoffs across capacity, utilization, cost, reliability, launch timing, and business impact.
Create workflow automation and decision-support tooling that improves planning accuracy and reduces operational overhead.
Partner with Capacity Planning, Fleet Operations, Product, Finance, Infrastructure Engineering, Supply Chain, and Strategic Sourcing teams to understand operational workflows and translate them into software systems.
Drive architecture decisions across planning platforms, operational tooling, and internal infrastructure systems.
Improve data quality, observability, and operational visibility across Industrial Compute programs.
Build extensible software foundations that scale alongside OpenAI's rapidly growing infrastructure footprint.
Qualifications
5+ years of experience in software engineering, platform engineering, infrastructure engineering, or related technical disciplines.
Strong programming experience in Python, Go, Java, TypeScript, or similar languages.
Experience building distributed systems, backend services, internal platforms, workflow systems, or operational tooling.
Experience designing APIs, data pipelines, and integrations across multiple systems.
Strong system design and software architecture skills.
Experience working with large operational datasets and business-critical workflows.
Ability to operate effectively in highly cross-functional environments and translate ambiguous operational challenges into scalable technical solutions.
Strong ownership mindset and ability to independently drive complex projects.
Preferred Skills
Experience building planning systems, forecasting platforms, optimization engines, or decision-support tools.
Experience with SQL, data warehouses, orchestration frameworks, analytics platforms, and distributed data systems.
Experience supporting infrastructure, cloud platforms, data centers, hardware deployment programs, or large-scale operational environments.
Familiarity with capacity planning, supply chain systems, financial modeling, or infrastructure operations.
Experience replacing spreadsheet-driven workflows with scalable software platforms.
Experience building systems that support scenario planning, forecasting, optimization, or resource allocation.
Familiarity with AI infrastructure, hyperscale compute environments, or large-scale distributed systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Industrial Compute organization is responsible for planning, delivering, operating, and optimizing the compute infrastructure that powers frontier AI.\n\nAs OpenAI scales toward becoming an intelligence utility, Industrial Compute coordinates a complex lifecycle spanning infrastructure strategy, capacity planning, provider partnerships, fleet operations, product demand, and financial planning. The organization manages one of the largest and fastest-growing compute footprints in the world, where decisions around capacity allocation, deployment readiness, utilization, reliability, and product demand directly impact product availability, customer experience, and business performance.\n\nThe Capacity Systems team builds the software platforms, data systems, and automation frameworks that connect these functions into a shared operating model. We transform fragmented planning workflows into scalable systems that enable teams to understand what compute was contracted, delivered, healthy, allocated, and ultimately converted into business and research outcomes.\n\nAbout the Role\n\nWe are seeking a Capacity Systems Software Engineer to build the platforms and services that power Industrial Compute planning, forecasting, optimization, and operational decision-making.\n\nIn this role, you will design and develop software systems that connect infrastructure delivery, fleet health, capacity allocation, demand forecasting, deployment readiness, financial planning, and product consumption into a unified system of record. Your work will help OpenAI make better decisions about where compute should be deployed, how capacity should be allocated, and how infrastructure investments translate into business value.\n\nYou will partner closely with Capacity Planning, Fleet Operations, Infrastructure Engineering, Product, Finance, Supply Chain, and Strategic Sourcing teams to replace spreadsheet-driven workflows with scalable software systems that enable visibility, automation, and decision support across OpenAI's global compute footprint.\n\nThis role is ideal for engineers who enjoy building internal platforms, operational systems, workflow automation, and data-intensive applications that sit at the intersection of software, infrastructure, and business operations.\n\nThis role is based in San Francisco and follows OpenAI's hybrid work model of 3 days per week in the office.\n\nWhy This Role Matters\n\nDemand for compute is growing faster than traditional planning systems can support.\n\nCapacity decisions increasingly require understanding complex tradeoffs across infrastructure delivery, fleet health, model deployment, latency, utilization, cost, revenue impact, and operational risk. The systems built by this team help transform compute from a collection of disconnected operational signals into a measurable, optimizable business capability.\n\nSuccess in this role will help create a world where every major unit of compute can be traced from infrastructure commitment through delivered business value, enabling faster launches, higher utilization, improved operational efficiency, and better decision-making across OpenAI.\n\nKey Responsibilities\n\n - Design and build software systems that serve as the system of record for Industrial Compute planning and operations.\n\n - Develop backend services, APIs, workflows, and data platforms that support capacity forecasting, allocation, deployment readiness, and operational planning.\n\n - Build applications that connect infrastructure delivery, fleet health, capacity utilization, product demand, and financial planning into a shared operational view.\n\n - Build planning and scenario-modeling systems that help leaders understand tradeoffs across capacity, utilization, cost, reliability, launch timing, and business impact.\n\n - Create workflow automation and decision-support tooling that improves planning accuracy and reduces operational overhead.\n\n - Partner with Capacity Planning, Fleet Operations, Product, Finance, Infrastructure Engineering, Supply Chain, and Strategic Sourcing teams to understand operational workflows and translate them into software systems.\n\n - Drive architecture decisions across planning platforms, operational tooling, and internal infrastructure systems.\n\n - Improve data quality, observability, and operational visibility across Industrial Compute programs.\n\n - Build extensible software foundations that scale alongside OpenAI's rapidly growing infrastructure footprint.\n\nQualifications\n\n - 5+ years of experience in software engineering, platform engineering, infrastructure engineering, or related technical disciplines.\n\n - Strong programming experience in Python, Go, Java, TypeScript, or similar languages.\n\n - Experience building distributed systems, backend services, internal platforms, workflow systems, or operational tooling.\n\n - Experience designing APIs, data pipelines, and integrations across multiple systems.\n\n - Strong system design and software architecture skills.\n\n - Experience working with large operational datasets and business-critical workflows.\n\n - Ability to operate effectively in highly cross-functional environments and translate ambiguous operational challenges into scalable technical solutions.\n\n - Strong ownership mindset and ability to independently drive complex projects.\n\nPreferred Skills\n\n - Experience building planning systems, forecasting platforms, optimization engines, or decision-support tools.\n\n - Experience with SQL, data warehouses, orchestration frameworks, analytics platforms, and distributed data systems.\n\n - Experience supporting infrastructure, cloud platforms, data centers, hardware deployment programs, or large-scale operational environments.\n\n - Familiarity with capacity planning, supply chain systems, financial modeling, or infrastructure operations.\n\n - Experience replacing spreadsheet-driven workflows with scalable software platforms.\n\n - Experience building systems that support scenario planning, forecasting, optimization, or resource allocation.\n\n - Familiarity with AI infrastructure, hyperscale compute environments, or large-scale distributed systems.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"2e3eaa98-346b-4d29-85ac-8044f803f37c","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"2eaab905-082d-45f0-a63d-43914ac96514","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"784ae8ef-8bc1-4596-9f20-253fc44db500","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"0f4da2b4-df8a-4560-809d-d0a6ac1ad9bc","title":"Product Manager, Financial Engineering","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-04T16:56:31.623+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0f4da2b4-df8a-4560-809d-d0a6ac1ad9bc","applyUrl":"https://jobs.ashbyhq.com/openai/0f4da2b4-df8a-4560-809d-d0a6ac1ad9bc/application","descriptionHtml":"About the Team
Our team turns OpenAI’s latest model capabilities into polished, trusted products for consumers and developers. We build the end-to-end experiences including product surfaces, platform layers, and developer workflows that make cutting-edge AI accessible, useful, and dependable at scale.
OpenAI’s Financial Engineering (FinEng) team powers how revenue flows through our products - pricing and packaging, checkout, payments, subscriptions, and the financial infrastructure behind them. We partner closely with Engineering, Data Science, Risk, Finance, and Go-to-Market to make paying for OpenAI products seamless, reliable, and efficient worldwide.
We pair rapid innovation with a rigorous approach to responsible deployment. Safety and trust are built into how we design, ship, and learn from real-world usage, so these tools deliver meaningful value while aligning with OpenAI’s mission.
About the Role
We are seeking an experienced Product Manager to scale the product efforts and technical strategy within our Financial Engineering team. The ideal candidate has prior experience in billing, finance, and accounting, ideally also building solutions for commercial users of varying sizes from small scale to enterprise. This role requires close collaboration with our product, finance, operations, and engineering teams.
This position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Develop a strategy and roadmap to efficiently scale the billing operations and customer experience behind OpenAI’s growing product portfolio
Identify and execute opportunities to improve the order-to-cash processing for OpenAI’s largest and most strategic customers
Build AI powered tooling for key partner teams such as Finance and User Operations to drive better decisions and business outcomes
Collaborate with other product teams to defining OpenAI’s evolving monetization strategies and the capabilities we need in our core billing infrastructure
Use data to better understand internal and external user needs and guide future product development
Collaborate with a wide range of stakeholders, including teams in product, finance, operations and engineering.
You might thrive in this role if you:
Have 6+ years of product management or related industry experience.
Obtained a bachelor's degree in Accounting, Finance, Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.
Have proven experience working in a technical environment with cross-functional teams to drive product vision, define requirements, and guide the team through key milestones.
Have world-class communication and collaboration skills in working with a wide variety of cross-functional stakeholders
Showcase strong leadership, organizational, and execution skills, along with proven communication abilities.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nOur team turns OpenAI’s latest model capabilities into polished, trusted products for consumers and developers. We build the end-to-end experiences including product surfaces, platform layers, and developer workflows that make cutting-edge AI accessible, useful, and dependable at scale.\n\nOpenAI’s Financial Engineering (FinEng) team powers how revenue flows through our products - pricing and packaging, checkout, payments, subscriptions, and the financial infrastructure behind them. We partner closely with Engineering, Data Science, Risk, Finance, and Go-to-Market to make paying for OpenAI products seamless, reliable, and efficient worldwide.\n\nWe pair rapid innovation with a rigorous approach to responsible deployment. Safety and trust are built into how we design, ship, and learn from real-world usage, so these tools deliver meaningful value while aligning with OpenAI’s mission.\n\n\nAbout the Role\n\nWe are seeking an experienced Product Manager to scale the product efforts and technical strategy within our Financial Engineering team. The ideal candidate has prior experience in billing, finance, and accounting, ideally also building solutions for commercial users of varying sizes from small scale to enterprise. This role requires close collaboration with our product, finance, operations, and engineering teams.\n\nThis position is based in San Francisco, CA. We utilize a hybrid work model with 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Develop a strategy and roadmap to efficiently scale the billing operations and customer experience behind OpenAI’s growing product portfolio\n\n - Identify and execute opportunities to improve the order-to-cash processing for OpenAI’s largest and most strategic customers\n\n - Build AI powered tooling for key partner teams such as Finance and User Operations to drive better decisions and business outcomes\n\n - Collaborate with other product teams to defining OpenAI’s evolving monetization strategies and the capabilities we need in our core billing infrastructure\n\n - Use data to better understand internal and external user needs and guide future product development\n\n - Collaborate with a wide range of stakeholders, including teams in product, finance, operations and engineering.\n\nYou might thrive in this role if you:\n\n - Have 6+ years of product management or related industry experience.\n\n - Obtained a bachelor's degree in Accounting, Finance, Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences, or a related field.\n\n - Have proven experience working in a technical environment with cross-functional teams to drive product vision, define requirements, and guide the team through key milestones.\n\n - Have world-class communication and collaboration skills in working with a wide variety of cross-functional stakeholders\n\n - Showcase strong leadership, organizational, and execution skills, along with proven communication abilities.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $325K","compensationTiers":[{"id":"4a1077c1-f6c1-4f46-9300-d7baa9ac94a9","tierSummary":"$293K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8cdab5bd-af47-4100-99c4-93a45190d563","summary":"$293K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000},{"id":"7d62daa8-2e3a-477e-beb3-12c35cc6f88f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2f3f416d-cc2a-4836-bcff-daee80c94e95","title":"Account Associate, Japan","department":"Go To Market","team":"Account Associates","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-09T21:24:39.547+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2f3f416d-cc2a-4836-bcff-daee80c94e95","applyUrl":"https://jobs.ashbyhq.com/openai/2f3f416d-cc2a-4836-bcff-daee80c94e95/application","descriptionHtml":"About the Team
OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer and APIs.
We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and develop-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
About the Role
We are looking for a senior, high-agency Account Associate to help build and scale our Japan Strategic & Large Enterprise, DNB and Startup motion. This person should be able to create pipeline through thoughtful outbound, strong discovery, disciplined follow-up, and clear stakeholder mapping. This is not a junior execution role. It is a front-line role for someone who can help shape the motion while working closely with Account Directors, technical teams, and HQ.
At the same time, this role is designed as a launchpad for future sellers at OpenAI. It’s a highly strategic position with meaningful exposure to enterprise sales, product, and customer strategy. You’ll build core skills in discovery, stakeholder mapping, deal shaping, and executive communication, while developing a deep understanding of how leading companies adopt AI.
Recommended Seniority
7-10 years of total work experience
3-5+ years of relevant experience in SDR, BDR, inside sales, startup sales, enterprise/commercial AE, or similar GTM roles
Some closing or full-cycle sales experience is strongly preferred
We’re looking for individuals with 6+ years of total work experience who are motivated to grow into world-class enterprise sellers over time. Many people in this role go on to become Account Directors or take on broader GTM roles, but progression is based on performance and business needs rather than a fixed timeline.
In this role, you’ll identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction opportunities for our Enterprise and Strategic Accounts teams.
For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market.
In this role, you will:
Run high-quality outbound motions tailored to Japan Strategic & Large Enterprise, DNB and Startup accounts
Turn product usage, inbound interest, pilot activity, and outbound efforts into qualified pipeline
Partner with Account Directors on account strategy, multi-threading, and deal progression
Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness
Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals
Build and iterate on AI-enabled GTM workflows (GPTs/Agents) to scale prospecting and qualification
Provide local market feedback to HQ and help improve playbooks for Japan
Must-Have Qualifications
Native or near-native Japanese, with strong business communication skills
Business-level English, with the ability to work effectively with HQ and cross-functional teams
Strong track record in B2B SaaS, technology sales development, startup sales, or similar roles
Proven ability to generate pipeline through outbound prospecting and inbound qualification
Strong discovery skills, follow-up discipline, and stakeholder mapping ability
Comfortable speaking with technical buyers such as Product, Engineering, IT, Data, or Security stakeholders
High ownership, strong judgment, and comfort operating in an ambiguous and fast-moving environment
Preferred Qualifications
7-10 years of total work experience
3-5+ years of relevant experience in SDR, BDR, inside sales, startup sales, enterprise/commercial AD, or similar GTM roles
Some closing or full-cycle sales experience is strongly preferred
Can build trust quickly with Japanese customers
Experience in startup or high-growth environments selling into regulated or complex industries (Financial Services, Life Sciences, Retail)
Some closing or full-cycle sales experience and a track record of consistently hitting and exceeding ambitious targets
Experience selling API, developer tools, cloud, data, security, or other technical products
Strong hands-on experience using AI, with a deep interest in the landscape and the ability to translate OpenAI products into clear, tangible business value for customers
You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership
Can act as a strong bridge between Japan market needs and HQ
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer and APIs. \n\nWe partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and develop-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.\n\nAbout the Role\n\nWe are looking for a senior, high-agency Account Associate to help build and scale our Japan Strategic & Large Enterprise, DNB and Startup motion. This person should be able to create pipeline through thoughtful outbound, strong discovery, disciplined follow-up, and clear stakeholder mapping. This is not a junior execution role. It is a front-line role for someone who can help shape the motion while working closely with Account Directors, technical teams, and HQ.\n\nAt the same time, this role is designed as a launchpad for future sellers at OpenAI. It’s a highly strategic position with meaningful exposure to enterprise sales, product, and customer strategy. You’ll build core skills in discovery, stakeholder mapping, deal shaping, and executive communication, while developing a deep understanding of how leading companies adopt AI.\n\nRecommended Seniority\n\n - 7-10 years of total work experience\n\n - 3-5+ years of relevant experience in SDR, BDR, inside sales, startup sales, enterprise/commercial AE, or similar GTM roles\n\n - Some closing or full-cycle sales experience is strongly preferred\n\nWe’re looking for individuals with 6+ years of total work experience who are motivated to grow into world-class enterprise sellers over time. Many people in this role go on to become Account Directors or take on broader GTM roles, but progression is based on performance and business needs rather than a fixed timeline.\n\nIn this role, you’ll identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction opportunities for our Enterprise and Strategic Accounts teams.\n\nFor the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market.\n\nIn this role, you will:\n\n - Run high-quality outbound motions tailored to Japan Strategic & Large Enterprise, DNB and Startup accounts\n\n - Turn product usage, inbound interest, pilot activity, and outbound efforts into qualified pipeline\n\n - Partner with Account Directors on account strategy, multi-threading, and deal progression\n\n - Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness\n\n - Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals\n\n - Build and iterate on AI-enabled GTM workflows (GPTs/Agents) to scale prospecting and qualification\n\n - Provide local market feedback to HQ and help improve playbooks for Japan\n\nMust-Have Qualifications\n\n - Native or near-native Japanese, with strong business communication skills\n\n - Business-level English, with the ability to work effectively with HQ and cross-functional teams\n\n - Strong track record in B2B SaaS, technology sales development, startup sales, or similar roles\n\n - Proven ability to generate pipeline through outbound prospecting and inbound qualification\n\n - Strong discovery skills, follow-up discipline, and stakeholder mapping ability\n\n - Comfortable speaking with technical buyers such as Product, Engineering, IT, Data, or Security stakeholders\n\n - High ownership, strong judgment, and comfort operating in an ambiguous and fast-moving environment\n\nPreferred Qualifications\n\n - 7-10 years of total work experience\n\n - 3-5+ years of relevant experience in SDR, BDR, inside sales, startup sales, enterprise/commercial AD, or similar GTM roles\n\n - Some closing or full-cycle sales experience is strongly preferred\n\n - Can build trust quickly with Japanese customers\n\n - Experience in startup or high-growth environments selling into regulated or complex industries (Financial Services, Life Sciences, Retail)\n\n - Some closing or full-cycle sales experience and a track record of consistently hitting and exceeding ambitious targets\n\n - Experience selling API, developer tools, cloud, data, security, or other technical products\n\n - Strong hands-on experience using AI, with a deep interest in the landscape and the ability to translate OpenAI products into clear, tangible business value for customers\n\n - You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership\n\n - Can act as a strong bridge between Japan market needs and HQ\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f6b9903c-9034-436b-a4ec-4c8643a6d0dd","title":"Networking Operating System Firmware Engineer","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-06T02:48:12.721+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f6b9903c-9034-436b-a4ec-4c8643a6d0dd","applyUrl":"https://jobs.ashbyhq.com/openai/f6b9903c-9034-436b-a4ec-4c8643a6d0dd/application","descriptionHtml":"OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
We are seeking a Networking Operating System Firmware Engineer to help bootstrap and scale the switching layer of our AI supercomputers. In this role, you will build and maintain custom NOS images from scratch, using open source components from SONiC, SAI, FRR, and related networking stacks while working across the Linux kernel, switch ASIC SAI/SDKs, platform drivers, control-plane services, and orchestration layers.
This is a software engineering role that requires a deep understanding of networking, NOS internals, switch hardware, and production systems. You will design, implement, test, and debug production NOS software across platform drivers, routing and control-plane state, ASIC programming, observability, and fleet integration. The engineer in this role should be able to work through ambiguous, open-ended technical problems and drive feature development across software, hardware, and vendor boundaries.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Design, develop, and maintain custom NOS images for large-scale AI fabrics, using open source components from SONiC, FRR, and related networking stacks.
Integrate, build and configure Linux kernel components, device drivers, switch ASIC SDKs, and SAI layers.
Bring up new switch platforms, including thermal and fan control, power monitoring, transceiver management, watchdogs, OSFP CMIS, LEDs, CPLDs, and board-specific platform logic.
Extend and customize NOS services for routing, telemetry, control-plane state, and distributed automation.
Implement and debug route, neighbor, next-hop, and ECMP programming flows from control-plane intent through ASIC hardware state.
Build software mechanisms that distinguish control-plane acceptance, SAI/SDK acceptance, and explicit hardware programming acknowledgement.
Work with hardware teams to validate ASIC configurations, link bring-up, SerDes tuning, buffer profiles, and performance baselines.
Evaluate switch silicon SDK releases, track vendor deliverables, and validate platform requirements with vendors and ASIC partners.
Debug complex issues spanning kernel drivers, platform monitoring, NOS services, routing agents, orchestration services, hardware signals, ASIC state, and network topology.
Integrate switches into fleet-wide monitoring, remote diagnostics, telemetry pipelines, and automated lifecycle workflows.
Develop robust CI/build pipelines for reproducible NOS builds and controlled rollout across the fleet.
Support factory bring-up and qualification all the way through mass deployment.
Collaborate on networking protocols and technologies that improve performance and reliability at AI factory scale.
Proven experience working with SONiC or comparable NOS stacks such as FBOSS, Cumulus Linux, Arista EOS, Junos PFE-level integration, or equivalent platform software.
Strong software engineering fundamentals: clear interfaces, data models, state-machine design, error handling, testing, observability, performance debugging, and maintainable C/C++, Python, Go or Rust code.
Experience with Linux kernel internals, network device drivers, platform drivers, hwmon, I2C/SMBus, CPLDs, or board-level platform software.
Experience integrating or debugging Broadcom, Marvell, NVIDIA, Intel, or comparable switch ASIC SDKs and SAI implementations.
Understanding of L2/L3 forwarding, ECMP, RoCE, BGP, QoS, PFC, buffer tuning, and telemetry.
Experience with platform bring-up and board-level debugging across thermal, fan, power, transceiver, LED, watchdog, CPLD, or OSFP CMIS flows.
Experience with OpenConfig gNMI interfaces, YANG data models, or structured telemetry is helpful.
Familiarity with CI/CD pipelines, distributed config and state management, reproducible builds, and large-scale automation.
Ability to independently drive ambiguous NOS or platform feature development from problem definition through implementation, validation, rollout, and debugging across software, hardware, and vendor boundaries.
Familiarity with Rust or Go is a plus.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\n\nROLE SUMMARY\n\nWe are seeking a Networking Operating System Firmware Engineer to help bootstrap and scale the switching layer of our AI supercomputers. In this role, you will build and maintain custom NOS images from scratch, using open source components from SONiC, SAI, FRR, and related networking stacks while working across the Linux kernel, switch ASIC SAI/SDKs, platform drivers, control-plane services, and orchestration layers.\n\nThis is a software engineering role that requires a deep understanding of networking, NOS internals, switch hardware, and production systems. You will design, implement, test, and debug production NOS software across platform drivers, routing and control-plane state, ASIC programming, observability, and fleet integration. The engineer in this role should be able to work through ambiguous, open-ended technical problems and drive feature development across software, hardware, and vendor boundaries.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIN THIS ROLE, YOU WILL\n\n - Design, develop, and maintain custom NOS images for large-scale AI fabrics, using open source components from SONiC, FRR, and related networking stacks.\n\n - Integrate, build and configure Linux kernel components, device drivers, switch ASIC SDKs, and SAI layers.\n\n - Bring up new switch platforms, including thermal and fan control, power monitoring, transceiver management, watchdogs, OSFP CMIS, LEDs, CPLDs, and board-specific platform logic.\n\n - Extend and customize NOS services for routing, telemetry, control-plane state, and distributed automation.\n\n - Implement and debug route, neighbor, next-hop, and ECMP programming flows from control-plane intent through ASIC hardware state.\n\n - Build software mechanisms that distinguish control-plane acceptance, SAI/SDK acceptance, and explicit hardware programming acknowledgement.\n\n - Work with hardware teams to validate ASIC configurations, link bring-up, SerDes tuning, buffer profiles, and performance baselines.\n\n - Evaluate switch silicon SDK releases, track vendor deliverables, and validate platform requirements with vendors and ASIC partners.\n\n - Debug complex issues spanning kernel drivers, platform monitoring, NOS services, routing agents, orchestration services, hardware signals, ASIC state, and network topology.\n\n - Integrate switches into fleet-wide monitoring, remote diagnostics, telemetry pipelines, and automated lifecycle workflows.\n\n - Develop robust CI/build pipelines for reproducible NOS builds and controlled rollout across the fleet.\n\n - Support factory bring-up and qualification all the way through mass deployment.\n\n - Collaborate on networking protocols and technologies that improve performance and reliability at AI factory scale.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE\n\n - Proven experience working with SONiC or comparable NOS stacks such as FBOSS, Cumulus Linux, Arista EOS, Junos PFE-level integration, or equivalent platform software.\n\n - Strong software engineering fundamentals: clear interfaces, data models, state-machine design, error handling, testing, observability, performance debugging, and maintainable C/C++, Python, Go or Rust code.\n\n - Experience with Linux kernel internals, network device drivers, platform drivers, hwmon, I2C/SMBus, CPLDs, or board-level platform software.\n\n - Experience integrating or debugging Broadcom, Marvell, NVIDIA, Intel, or comparable switch ASIC SDKs and SAI implementations.\n\n - Understanding of L2/L3 forwarding, ECMP, RoCE, BGP, QoS, PFC, buffer tuning, and telemetry.\n\n - Experience with platform bring-up and board-level debugging across thermal, fan, power, transceiver, LED, watchdog, CPLD, or OSFP CMIS flows.\n\n - Experience with OpenConfig gNMI interfaces, YANG data models, or structured telemetry is helpful.\n\n - Familiarity with CI/CD pipelines, distributed config and state management, reproducible builds, and large-scale automation.\n\n - Ability to independently drive ambiguous NOS or platform feature development from problem definition through implementation, validation, rollout, and debugging across software, hardware, and vendor boundaries.\n\n - Familiarity with Rust or Go is a plus.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$225K – $423K • Offers Equity","scrapeableCompensationSalarySummary":"$225K - $423K","compensationTiers":[{"id":"8a43f913-9645-4bdc-ab90-f954813ba44b","tierSummary":"$225K – $423K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"dfe18986-84da-42b8-8ad9-d98c44865094","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"057c4c54-d7d7-49b8-88f0-6f98c1ce43f7","summary":"$225K – $423K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":423000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":423000}]}},{"id":"b65d4fb6-1624-4518-bf94-e57ddaa35193","title":"Account Director, Digital Natives ","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-12T05:27:08.914+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b65d4fb6-1624-4518-bf94-e57ddaa35193","applyUrl":"https://jobs.ashbyhq.com/openai/b65d4fb6-1624-4518-bf94-e57ddaa35193/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Build and manage a pipeline of new business opportunities
Lead our enterprise prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Analyze opportunity metrics to create reports and provide insights to internal stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
7+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$1M per year for more than 3 years
Managing and executing complex sales cycles with enterprise customers
Closing deals with fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of new business opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you'll:\n\n - Build and manage a pipeline of new business opportunities\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Analyze opportunity metrics to create reports and provide insights to internal stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\nWe're seeking someone with experience including:\n\n - 7+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$1M per year for more than 3 years\n\n - Managing and executing complex sales cycles with enterprise customers\n\n - Closing deals with fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c8270289-d73d-4ad6-8cae-2b537f8d9062","title":"AI Support Engineer - Singapore (Korean Speaking)","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T23:35:29.750+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c8270289-d73d-4ad6-8cae-2b537f8d9062","applyUrl":"https://jobs.ashbyhq.com/openai/c8270289-d73d-4ad6-8cae-2b537f8d9062/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Korean and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Speak fluent business-level Korean, as you will be working with Korean-speaking customers
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Korean and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.\n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\nYou might thrive in this role if you have:\n\n - Speak fluent business-level Korean, as you will be working with Korean-speaking customers\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b398e1c6-0c32-4464-bb34-6ccda901b688","title":"Backend Software Engineer, Applied Foundations","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-05-07T18:51:08.865+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b398e1c6-0c32-4464-bb34-6ccda901b688","applyUrl":"https://jobs.ashbyhq.com/openai/b398e1c6-0c32-4464-bb34-6ccda901b688/application","descriptionHtml":"About the Team
OpenAI’s Applications Engineering organization builds and operates the products (such as ChatGPT & Codex) that bring our cutting-edge research to millions of users and developers worldwide.
The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale.
About the Role
We’re hiring Backend Software Engineers to design and implement safe services and infrastructure that power our core products.
What You’ll Do
Architect, build, and improve scalable backend systems and APIs.
Drive performance, reliability, and safety across distributed services.
Implement data storage, retrieval, compute, and integration solutions.
Participate in long-term architectural planning and technical design reviews.
Collaborate with cross-functional teams to design solutions that protect against and mitigate adversarial attacks without compromising user experience.
You Might Thrive Here If You:
Have strong experience with distributed systems, APIs, and backend languages (e.g., Go, Python, Rust, C++).
Have experience setting up and maintaining production backend services and data pipelines.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
Enjoy building resilient services that handle large scale and complexity.
Are self-directed and enjoy figuring out the best way to solve a particular problem
Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applications Engineering organization builds and operates the products (such as ChatGPT & Codex) that bring our cutting-edge research to millions of users and developers worldwide. \n\nThe Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale.\n\nAbout the Role\n\nWe’re hiring Backend Software Engineers to design and implement safe services and infrastructure that power our core products.\n\nWhat You’ll Do\n\n - Architect, build, and improve scalable backend systems and APIs.\n\n - Drive performance, reliability, and safety across distributed services.\n\n - Implement data storage, retrieval, compute, and integration solutions.\n\n - Participate in long-term architectural planning and technical design reviews.\n\n - Collaborate with cross-functional teams to design solutions that protect against and mitigate adversarial attacks without compromising user experience.\n\nYou Might Thrive Here If You:\n\n - Have strong experience with distributed systems, APIs, and backend languages (e.g., Go, Python, Rust, C++).\n\n - Have experience setting up and maintaining production backend services and data pipelines.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n - Enjoy building resilient services that handle large scale and complexity.\n\n - Are self-directed and enjoy figuring out the best way to solve a particular problem\n\n - Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"a677b7ba-e015-41b5-a8b9-ee7e571f8abd","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4a09804f-2c33-43fd-88fc-bdbef9e00267","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7f47fbc3-eef3-4a60-a3ff-e00827979242","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"f873dd71-46c9-4be1-8580-bc67c56b4cad","title":"Full-Stack Software Engineer, Applied Foundations","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-05-07T19:45:42.110+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f873dd71-46c9-4be1-8580-bc67c56b4cad","applyUrl":"https://jobs.ashbyhq.com/openai/f873dd71-46c9-4be1-8580-bc67c56b4cad/application","descriptionHtml":"About the Team
OpenAI’s Applications Engineering organization builds and operates the products (such as ChatGPT & Codex) that bring our cutting-edge research to millions of users and developers worldwide.
The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale.
About the Role
We’re hiring Full-Stack Software Engineers to design and implement safe services, systems and infrastructure that power our core products.
In this role, you will:
Architect, build, and improve frontend and backend systems.
Work across the full stack to build products and systems from initial exploration through launch readiness.
Participate in long-term architectural planning and technical design reviews.
Collaborate with cross-functional teams to design solutions that protect against and mitigate adversarial attacks without compromising user experience.
You might thrive in this role if you:
Have built and shipped full-stack apps or systems end-to-end — in fast-moving, startup-like environments.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
Enjoy building resilient products and services that handle large scale and complexity.
Are self-directed and enjoy figuring out the best way to solve a particular problem
Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applications Engineering organization builds and operates the products (such as ChatGPT & Codex) that bring our cutting-edge research to millions of users and developers worldwide. \n\nThe Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale.\n\nAbout the Role\n\nWe’re hiring Full-Stack Software Engineers to design and implement safe services, systems and infrastructure that power our core products.\n\nIn this role, you will:\n\n - Architect, build, and improve frontend and backend systems.\n\n - Work across the full stack to build products and systems from initial exploration through launch readiness.\n\n - Participate in long-term architectural planning and technical design reviews.\n\n - Collaborate with cross-functional teams to design solutions that protect against and mitigate adversarial attacks without compromising user experience.\n\nYou might thrive in this role if you:\n\n - Have built and shipped full-stack apps or systems end-to-end — in fast-moving, startup-like environments.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n - Enjoy building resilient products and services that handle large scale and complexity.\n\n - Are self-directed and enjoy figuring out the best way to solve a particular problem\n\n - Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"f6d4ebd0-5e4c-4950-a1f0-b2b3376218fb","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"88617918-7341-4be6-a845-182b4bfcdcde","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"45723a1f-e317-4e54-b2c0-7ce984323a3f","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"21229750-8bd1-4134-a20e-2a8922b88806","title":"Systems Software Engineer, BMC & Management Plane","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-07T19:34:12.438+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/21229750-8bd1-4134-a20e-2a8922b88806","applyUrl":"https://jobs.ashbyhq.com/openai/21229750-8bd1-4134-a20e-2a8922b88806/application","descriptionHtml":"OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
We're seeking a Systems Software Engineer to join our First-Party Hardware team, with a focus on BMC software and embedded Linux services for server and accelerator manageability. You will personally design, build, integrate, and validate software that monitors hardware health, exposes inventory and telemetry, controls power, and manages firmware updates and recovery across OpenAI’s first-party AI hardware systems.
You will work across BMC, Linux, firmware interfaces, automation infrastructure, boot and recovery, hardware diagnostics, telemetry, host and platform drivers, network software interfaces, and manufacturing and fleet readiness. A major part of this role is owning the acceptance path for partner-delivered system software: defining requirements, reviewing code and artifacts, reproducing builds, building tests, pushing fixes, and producing the evidence needed for launch decisions.
This role is hands-on and high-ownership. You will write and review low-level software, debug issues across hardware and software boundaries, build infrastructure and automation to test and manage devices in the lab, guide partner deliverables, build validation evidence, and help carry platforms from bring-up through production deployment.
Location: San Francisco, CA (Hybrid: 3 days/week onsite)
Relocation assistance available.
Design, develop, and maintain low-level firmware and system software for first-party AI hardware manageability, with an emphasis on BMC software and embedded Linux services, including Redfish services, gNMI telemetry, firmware update and recovery flows, BIOS/UEFI interactions, platform drivers, and hardware diagnostics.
Build system health monitoring, telemetry, remote diagnostics, and recovery paths that make hardware failures diagnosable in the lab, at manufacturing partners, and in production data centers.
Own integration and acceptance of partner and vendor software releases, including requirements, code and artifact review, reproducible builds, CI, regression monitoring, version tracking, acceptance criteria, and launch-readiness evidence.
Build and maintain automation and CI infrastructure for testing and managing systems in our lab.
Define and debug hardware management protocols across accelerators, host systems, management controllers, firmware, and platform services, including interfaces such as I2C, SMBus, PMBus, PCIe, Ethernet, GPIO, UART, and JTAG.
Develop validation and test automation for board bring-up, rack bring-up, qualification, manufacturing readiness, deployment readiness, and long-term reliability.
Convert engineering releases into manufacturing-ready software recipes: images, versions, logs, limits, remediation mapping, provisioning hooks, secure artifact handling, and traceable data export.
Debug complex production issues spanning hardware signals, BMC firmware, BIOS/UEFI, kernel drivers, platform services, network topology, PCIe behavior, power, thermals, boot, provisioning, and manufacturing test.
Partner with hardware, firmware, security, networking, infrastructure, manufacturing, operations, and external engineering teams to define software contracts, unblock bring-up, and drive issues to closure.
Produce durable architecture notes, runbooks, validation records, and decision documents that help OpenAI and partner teams reproduce, operate, and improve the platform.
Strong programming skills in C, C++, Rust or similar systems languages, with experience building reliable software for real hardware.
Hands-on embedded Linux development experience, including personally implementing and debugging user-space services or daemons that interact with hardware and firmware. Relevant supporting experience includes Redfish, BMCWeb, IPMI, BIOS/UEFI, bootloaders, firmware update systems, kernel drivers, RTOS, or fleet management software.
Experience developing BMC or OpenBMC or comparable hardware-management software for servers, accelerators, storage, or networking platforms is preferred. Prior BMC experience is not required for candidates with strong programming skills and hands-on embedded Linux development experience. Production data-center manageability experience is strongly preferred.
7+ years of hands-on experience, or exceptional accomplishments demonstrating equivalent expertise, in low-level system software, embedded software, firmware, BMC software, platform software, device drivers, or hardware diagnostics.
Strong knowledge of hardware/software interfaces such as I2C, SMBus, PMBus, SPI, PCIe, Ethernet, USB, UART, GPIO, JTAG, power controllers, board-level debug tools, or protocol analyzers.
Demonstrated ability to debug live hardware using logs, packet captures, firmware traces, bus captures, lab hosts, BMC journals, Linux tooling, and carefully controlled experiments.
Experience with hardware bring-up, manufacturing or qualification testing, system diagnostics, release validation, or deployment of high-performance compute, accelerator, server, networking, storage, or embedded platforms.
Ability to reason across software, firmware, hardware, manufacturing, and operations boundaries, and to turn ambiguous problems into clear requirements, designs, tests, and decisions.
Proven track record working with external vendors, manufacturing partners, or partner engineering teams to define deliverables, review technical work, and drive issues to closure.
Familiarity with platform security topics such as secure boot, firmware signing, device provisioning, attestation, certificate handling, trusted update flows, or access-control design is a plus.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\n\n\n\nABOUT THE ROLE\n\nWe're seeking a Systems Software Engineer to join our First-Party Hardware team, with a focus on BMC software and embedded Linux services for server and accelerator manageability. You will personally design, build, integrate, and validate software that monitors hardware health, exposes inventory and telemetry, controls power, and manages firmware updates and recovery across OpenAI’s first-party AI hardware systems.\n\nYou will work across BMC, Linux, firmware interfaces, automation infrastructure, boot and recovery, hardware diagnostics, telemetry, host and platform drivers, network software interfaces, and manufacturing and fleet readiness. A major part of this role is owning the acceptance path for partner-delivered system software: defining requirements, reviewing code and artifacts, reproducing builds, building tests, pushing fixes, and producing the evidence needed for launch decisions.\n\nThis role is hands-on and high-ownership. You will write and review low-level software, debug issues across hardware and software boundaries, build infrastructure and automation to test and manage devices in the lab, guide partner deliverables, build validation evidence, and help carry platforms from bring-up through production deployment.\n\nLocation: San Francisco, CA (Hybrid: 3 days/week onsite)\n\nRelocation assistance available.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design, develop, and maintain low-level firmware and system software for first-party AI hardware manageability, with an emphasis on BMC software and embedded Linux services, including Redfish services, gNMI telemetry, firmware update and recovery flows, BIOS/UEFI interactions, platform drivers, and hardware diagnostics.\n\n - Build system health monitoring, telemetry, remote diagnostics, and recovery paths that make hardware failures diagnosable in the lab, at manufacturing partners, and in production data centers.\n\n - Own integration and acceptance of partner and vendor software releases, including requirements, code and artifact review, reproducible builds, CI, regression monitoring, version tracking, acceptance criteria, and launch-readiness evidence.\n\n - Build and maintain automation and CI infrastructure for testing and managing systems in our lab.\n\n - Define and debug hardware management protocols across accelerators, host systems, management controllers, firmware, and platform services, including interfaces such as I2C, SMBus, PMBus, PCIe, Ethernet, GPIO, UART, and JTAG.\n\n - Develop validation and test automation for board bring-up, rack bring-up, qualification, manufacturing readiness, deployment readiness, and long-term reliability.\n\n - Convert engineering releases into manufacturing-ready software recipes: images, versions, logs, limits, remediation mapping, provisioning hooks, secure artifact handling, and traceable data export.\n\n - Debug complex production issues spanning hardware signals, BMC firmware, BIOS/UEFI, kernel drivers, platform services, network topology, PCIe behavior, power, thermals, boot, provisioning, and manufacturing test.\n\n - Partner with hardware, firmware, security, networking, infrastructure, manufacturing, operations, and external engineering teams to define software contracts, unblock bring-up, and drive issues to closure.\n\n - Produce durable architecture notes, runbooks, validation records, and decision documents that help OpenAI and partner teams reproduce, operate, and improve the platform.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - Strong programming skills in C, C++, Rust or similar systems languages, with experience building reliable software for real hardware.\n\n - Hands-on embedded Linux development experience, including personally implementing and debugging user-space services or daemons that interact with hardware and firmware. Relevant supporting experience includes Redfish, BMCWeb, IPMI, BIOS/UEFI, bootloaders, firmware update systems, kernel drivers, RTOS, or fleet management software.\n\n - Experience developing BMC or OpenBMC or comparable hardware-management software for servers, accelerators, storage, or networking platforms is preferred. Prior BMC experience is not required for candidates with strong programming skills and hands-on embedded Linux development experience. Production data-center manageability experience is strongly preferred.\n\n - 7+ years of hands-on experience, or exceptional accomplishments demonstrating equivalent expertise, in low-level system software, embedded software, firmware, BMC software, platform software, device drivers, or hardware diagnostics.\n\n - Strong knowledge of hardware/software interfaces such as I2C, SMBus, PMBus, SPI, PCIe, Ethernet, USB, UART, GPIO, JTAG, power controllers, board-level debug tools, or protocol analyzers.\n\n - Demonstrated ability to debug live hardware using logs, packet captures, firmware traces, bus captures, lab hosts, BMC journals, Linux tooling, and carefully controlled experiments.\n\n - Experience with hardware bring-up, manufacturing or qualification testing, system diagnostics, release validation, or deployment of high-performance compute, accelerator, server, networking, storage, or embedded platforms.\n\n - Ability to reason across software, firmware, hardware, manufacturing, and operations boundaries, and to turn ambiguous problems into clear requirements, designs, tests, and decisions.\n\n - Proven track record working with external vendors, manufacturing partners, or partner engineering teams to define deliverables, review technical work, and drive issues to closure.\n\n - Familiarity with platform security topics such as secure boot, firmware signing, device provisioning, attestation, certificate handling, trusted update flows, or access-control design is a plus.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"ead40ff4-2bd9-4952-8c82-9594468b5726","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7d2fc12a-0ab5-4d11-a633-7186014bffdf","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"0b5368a1-0508-4e5c-9b0f-db7e5def4a43","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1fec5ecd-5b7b-45bc-bc8c-ac7184565551","title":"Software Engineer, Core Network Engineering","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-06T23:09:35.505+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1fec5ecd-5b7b-45bc-bc8c-ac7184565551","applyUrl":"https://jobs.ashbyhq.com/openai/1fec5ecd-5b7b-45bc-bc8c-ac7184565551/application","descriptionHtml":"The Core Network Engineering team owns the end-to-end networking stack that connects OpenAI’s compute infrastructure — spanning global WAN/edge connectivity, data-center networking, and high-performance host/xPU networking used for large-scale training and inference workloads.
This team is responsible for ensuring networking is never the bottleneck to model training efficiency, cluster reliability, or fleet expansion. They design and operate the systems that provide predictable, high-throughput, low-latency connectivity across some of the world’s most advanced AI infrastructure.
We’re looking for engineers to help build and operate the networking foundation behind OpenAI’s frontier AI systems.
Depending on your background and area of focus, you may work across host networking, datacenter fabrics, or global WAN infrastructure. The problems span low-level systems software, distributed infrastructure, protocol readiness, observability, performance engineering, automation, and large-scale network operations.
You’ll work on systems where microseconds of latency, tail performance, and network reliability directly impact model training efficiency and production serving performance.
This role is ideal for engineers who enjoy operating close to the hardware/software boundary and solving performance-critical infrastructure problems at massive scale.
Design, build, and operate networking systems that support large-scale AI training and inference infrastructure
Improve performance, reliability, and scalability across host networking, datacenter fabrics, and WAN systems
Develop automation for provisioning, configuration management, validation, upgrades, and lifecycle management of networking infrastructure
Build tooling and observability systems for network health, performance analysis, debugging, and automated remediation
Optimize network performance across technologies such as RDMA, RoCE, InfiniBand, Ethernet, and high-performance GPU interconnects
Define and operationalize networking protocols, readiness criteria, and continuous validation systems
Partner closely with compute, storage, hardware, and infrastructure teams to ensure networking scales predictably with fleet growth
Contribute to architecture decisions around topology design, capacity planning, failure domains, and network reliability
Diagnose complex distributed systems and networking issues across large heterogeneous compute environments
Have experience building or operating large-scale networking or distributed systems infrastructure
Are comfortable working close to the hardware/software boundary
Have experience with Linux networking, kernel systems, NICs, RDMA, or performance-sensitive infrastructure software
Have worked with high-performance networking technologies such as InfiniBand, RoCE, DPDK, or large-scale Ethernet fabrics
Have experience with datacenter networking, WAN systems, or host networking stacks
Enjoy debugging complex systems and performance bottlenecks across multiple layers of the stack
Are comfortable writing production software in languages such as C++, Python, or Go
Have strong systems fundamentals across networking, operating systems, distributed systems, or infrastructure engineering
Are motivated by building infrastructure that directly accelerates frontier AI research and deployment
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Core Network Engineering team owns the end-to-end networking stack that connects OpenAI’s compute infrastructure — spanning global WAN/edge connectivity, data-center networking, and high-performance host/xPU networking used for large-scale training and inference workloads.\n\nThis team is responsible for ensuring networking is never the bottleneck to model training efficiency, cluster reliability, or fleet expansion. They design and operate the systems that provide predictable, high-throughput, low-latency connectivity across some of the world’s most advanced AI infrastructure.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for engineers to help build and operate the networking foundation behind OpenAI’s frontier AI systems.\n\nDepending on your background and area of focus, you may work across host networking, datacenter fabrics, or global WAN infrastructure. The problems span low-level systems software, distributed infrastructure, protocol readiness, observability, performance engineering, automation, and large-scale network operations.\n\nYou’ll work on systems where microseconds of latency, tail performance, and network reliability directly impact model training efficiency and production serving performance.\n\nThis role is ideal for engineers who enjoy operating close to the hardware/software boundary and solving performance-critical infrastructure problems at massive scale.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design, build, and operate networking systems that support large-scale AI training and inference infrastructure\n\n - Improve performance, reliability, and scalability across host networking, datacenter fabrics, and WAN systems\n\n - Develop automation for provisioning, configuration management, validation, upgrades, and lifecycle management of networking infrastructure\n\n - Build tooling and observability systems for network health, performance analysis, debugging, and automated remediation\n\n - Optimize network performance across technologies such as RDMA, RoCE, InfiniBand, Ethernet, and high-performance GPU interconnects\n\n - Define and operationalize networking protocols, readiness criteria, and continuous validation systems\n\n - Partner closely with compute, storage, hardware, and infrastructure teams to ensure networking scales predictably with fleet growth\n\n - Contribute to architecture decisions around topology design, capacity planning, failure domains, and network reliability\n\n - Diagnose complex distributed systems and networking issues across large heterogeneous compute environments\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have experience building or operating large-scale networking or distributed systems infrastructure\n\n - Are comfortable working close to the hardware/software boundary\n\n - Have experience with Linux networking, kernel systems, NICs, RDMA, or performance-sensitive infrastructure software\n\n - Have worked with high-performance networking technologies such as InfiniBand, RoCE, DPDK, or large-scale Ethernet fabrics\n\n - Have experience with datacenter networking, WAN systems, or host networking stacks\n\n - Enjoy debugging complex systems and performance bottlenecks across multiple layers of the stack\n\n - Are comfortable writing production software in languages such as C++, Python, or Go\n\n - Have strong systems fundamentals across networking, operating systems, distributed systems, or infrastructure engineering\n\n - Are motivated by building infrastructure that directly accelerates frontier AI research and deployment\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $342K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $342K","compensationTiers":[{"id":"0e15547f-b51f-4dee-a80d-344b45236925","tierSummary":"$230K – $342K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d82c5c0c-ed1e-4c66-8882-48163d7e1d0d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e46fbc48-ff4e-492b-bb1b-1e6dd22764d3","summary":"$230K – $342K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":342000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":342000}]}},{"id":"371afd71-386b-40a0-be0a-e90f010b7bd0","title":"APAC Sales Development Leader","department":"Go To Market","team":"Account Associates","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-08T20:58:10.695+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/371afd71-386b-40a0-be0a-e90f010b7bd0","applyUrl":"https://jobs.ashbyhq.com/openai/371afd71-386b-40a0-be0a-e90f010b7bd0/application","descriptionHtml":"About the team
OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.
We partner with organizations across Financial Services, Life Sciences, Retail, Manufacturing, Technology, and other key industries across Asia Pacific to build AI-powered customer experiences, transform operations, and accelerate innovation. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin.
About the role
We are hiring a APAC Sales Development Leader to build and lead OpenAI’s enterprise Sales Development organization across Asia Pacific. Reporting directly to the Head of Global Sales Development, this role is a core part of the Enterprise GTM leadership team.
This is a high-impact leadership role focused on scaling pipeline generation and market development across a diverse and rapidly growing region. You will define how OpenAI engages enterprise customers across APAC, build regional SDR leadership and teams, and create the operating model that converts product interest, developer activity, and inbound demand into high-quality pipeline for our Enterprise and Strategic Accounts organizations.
In this role, you will
Build and scale OpenAI’s APAC Sales Development organization, including hiring strategy, org design, enablement, and performance management.
Lead and develop front-line SDR managers and SDR teams across key APAC markets.
Own the regional enterprise pipeline generation strategy, ensuring consistent, high-quality opportunity creation across the region.
Translate product usage, pilots, developer engagement, and inbound interest into qualified enterprise opportunities.
Develop localized and vertical-specific SDR motions tailored to APAC markets and buying environments.
Partner closely with Sales, Marketing, Field Engineering, Partnerships, and Strategy & Ops to drive a coordinated regional GTM motion.
Establish scalable outbound, inbound, ABM, partner-led, and product-led pipeline generation playbooks.
Build a data-driven operating cadence focused on pipeline quality, conversion, velocity, and long-term revenue impact.
Help define OpenAI’s market expansion strategy across APAC, including investment prioritization and territory planning.
Serve as a strategic partner to regional sales leadership on how to capture and accelerate enterprise demand.
You may thrive in this role if you
Have 10+ years of experience in enterprise sales, revenue, or GTM leadership.
Bring significant experience leading SDR or pipeline generation organizations across APAC.
Have experience managing distributed, multicultural teams across multiple countries and time zones.
Have built or scaled enterprise demand generation engines in fast-growing technology or platform businesses.
Are fluent in product-led and usage-based GTM motions (PQLs, pilots, free-to-paid, expansion).
Understand the complexity and nuance of enterprise selling across APAC markets.
Are highly data-driven, with strong experience in forecasting, pipeline analytics, and operational rigor.
Thrive in matrixed organizations spanning Sales, Product, Marketing, Partnerships, and Operations.
Are an exceptional talent builder with the ability to coach leaders and influence senior stakeholders.
Bring strong executive presence and the ability to engage with enterprise customers and partners across the region.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.\n\nWe partner with organizations across Financial Services, Life Sciences, Retail, Manufacturing, Technology, and other key industries across Asia Pacific to build AI-powered customer experiences, transform operations, and accelerate innovation. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.\n\nSales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin.\n\n\n\nAbout the role\n\nWe are hiring a APAC Sales Development Leader to build and lead OpenAI’s enterprise Sales Development organization across Asia Pacific. Reporting directly to the Head of Global Sales Development, this role is a core part of the Enterprise GTM leadership team.\n\nThis is a high-impact leadership role focused on scaling pipeline generation and market development across a diverse and rapidly growing region. You will define how OpenAI engages enterprise customers across APAC, build regional SDR leadership and teams, and create the operating model that converts product interest, developer activity, and inbound demand into high-quality pipeline for our Enterprise and Strategic Accounts organizations.\n\n\n\nIn this role, you will\n\n - Build and scale OpenAI’s APAC Sales Development organization, including hiring strategy, org design, enablement, and performance management.\n\n - Lead and develop front-line SDR managers and SDR teams across key APAC markets.\n\n - Own the regional enterprise pipeline generation strategy, ensuring consistent, high-quality opportunity creation across the region.\n\n - Translate product usage, pilots, developer engagement, and inbound interest into qualified enterprise opportunities.\n\n - Develop localized and vertical-specific SDR motions tailored to APAC markets and buying environments.\n\n - Partner closely with Sales, Marketing, Field Engineering, Partnerships, and Strategy & Ops to drive a coordinated regional GTM motion.\n\n - Establish scalable outbound, inbound, ABM, partner-led, and product-led pipeline generation playbooks.\n\n - Build a data-driven operating cadence focused on pipeline quality, conversion, velocity, and long-term revenue impact.\n\n - Help define OpenAI’s market expansion strategy across APAC, including investment prioritization and territory planning.\n\n - Serve as a strategic partner to regional sales leadership on how to capture and accelerate enterprise demand.\n\n\n\nYou may thrive in this role if you\n\n - Have 10+ years of experience in enterprise sales, revenue, or GTM leadership.\n\n - Bring significant experience leading SDR or pipeline generation organizations across APAC.\n\n - Have experience managing distributed, multicultural teams across multiple countries and time zones.\n\n - Have built or scaled enterprise demand generation engines in fast-growing technology or platform businesses.\n\n - Are fluent in product-led and usage-based GTM motions (PQLs, pilots, free-to-paid, expansion).\n\n - Understand the complexity and nuance of enterprise selling across APAC markets.\n\n - Are highly data-driven, with strong experience in forecasting, pipeline analytics, and operational rigor.\n\n - Thrive in matrixed organizations spanning Sales, Product, Marketing, Partnerships, and Operations.\n\n - Are an exceptional talent builder with the ability to coach leaders and influence senior stakeholders.\n\n - Bring strong executive presence and the ability to engage with enterprise customers and partners across the region.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"082f4d82-499f-4150-892f-0b0d1105fffe","title":"Data Scientist, FinEng","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-08T23:23:59.805+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/082f4d82-499f-4150-892f-0b0d1105fffe","applyUrl":"https://jobs.ashbyhq.com/openai/082f4d82-499f-4150-892f-0b0d1105fffe/application","descriptionHtml":"About the Team
OpenAI’s Financial Engineering (FinEng) team powers how revenue flows through our products—pricing & packaging, checkout, payments, subscriptions, and the financial infrastructure behind them.
We operate at the intersection of Product, Engineering, Risk, Finance, and Go-to-Market to ensure that paying for OpenAI products is seamless, reliable, scalable, and globally optimized. As OpenAI expands internationally and across product surfaces, FinEng plays a critical role in enabling durable, efficient revenue growth.
About the Role
As a Data Scientist for Financial Engineering, you will drive the measurement, experimentation, and optimization work that powers OpenAI’s monetization infrastructure.
You will define how we measure and improve checkout, payments, subscriptions, and pricing systems globally—balancing conversion, risk, cost, reliability, and user experience. As a senior individual contributor, you will establish source-of-truth metrics, design rigorous experiments, develop analytical frameworks, and translate complex findings into decisions that directly affect revenue and international growth.
This role is based in San Francisco, CA. We use a hybrid model of three days per week in the office and offer relocation support.
In this role, you will
Define key metrics and guardrails across checkout, payments, subscriptions, and pricing.
Design experiments, staged rollouts, and offline incrementality studies.
Improve conversion, payment performance, retention, and involuntary churn.
Develop pricing, elasticity, FX, and localization frameworks.
Partner with Data Engineering to build trusted datasets and operational monitoring.
Turn complex analysis into recommendations that shape product and business decisions.
Provide technical leadership and mentor other data scientists.
You might thrive in this role if you have
10+ years of experience in data science, experimentation, or product analytics.
Experience with monetization, payments, checkout, subscriptions, or pricing.
Advanced SQL and Python skills and strong expertise in experimentation and causal inference.
A track record of independently leading high-impact, cross-functional analytical work.
Strong product judgment, communication skills, and the ability to influence senior stakeholders.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Financial Engineering (FinEng) team powers how revenue flows through our products—pricing & packaging, checkout, payments, subscriptions, and the financial infrastructure behind them.\n\nWe operate at the intersection of Product, Engineering, Risk, Finance, and Go-to-Market to ensure that paying for OpenAI products is seamless, reliable, scalable, and globally optimized. As OpenAI expands internationally and across product surfaces, FinEng plays a critical role in enabling durable, efficient revenue growth.\n\n\nAbout the Role\n\nAs a Data Scientist for Financial Engineering, you will drive the measurement, experimentation, and optimization work that powers OpenAI’s monetization infrastructure.\n\nYou will define how we measure and improve checkout, payments, subscriptions, and pricing systems globally—balancing conversion, risk, cost, reliability, and user experience. As a senior individual contributor, you will establish source-of-truth metrics, design rigorous experiments, develop analytical frameworks, and translate complex findings into decisions that directly affect revenue and international growth.\n\nThis role is based in San Francisco, CA. We use a hybrid model of three days per week in the office and offer relocation support.\n\n\n\nIn this role, you will\n\n - Define key metrics and guardrails across checkout, payments, subscriptions, and pricing.\n\n - Design experiments, staged rollouts, and offline incrementality studies.\n\n - Improve conversion, payment performance, retention, and involuntary churn.\n\n - Develop pricing, elasticity, FX, and localization frameworks.\n\n - Partner with Data Engineering to build trusted datasets and operational monitoring.\n\n - Turn complex analysis into recommendations that shape product and business decisions.\n\n - Provide technical leadership and mentor other data scientists.\n\n\n\nYou might thrive in this role if you have\n\n - 10+ years of experience in data science, experimentation, or product analytics.\n\n - Experience with monetization, payments, checkout, subscriptions, or pricing.\n\n - Advanced SQL and Python skills and strong expertise in experimentation and causal inference.\n\n - A track record of independently leading high-impact, cross-functional analytical work.\n\n - Strong product judgment, communication skills, and the ability to influence senior stakeholders.\n\n \n \n\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $515K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $515K","compensationTiers":[{"id":"22894e17-4d56-4fbe-93c5-3783dc53fbf4","tierSummary":"$293K – $515K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ac7cd352-08be-4bad-8aa5-d1892b33c47a","summary":"$293K – $515K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":515000},{"id":"6246e740-f50d-43da-adeb-f23e33600ee8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":515000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b282adce-cabe-462b-b9ef-8fa01c4c5b82","title":"AI Deployment Manager (Korean-Speaking)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T15:23:35.652+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b282adce-cabe-462b-b9ef-8fa01c4c5b82","applyUrl":"https://jobs.ashbyhq.com/openai/b282adce-cabe-462b-b9ef-8fa01c4c5b82/application","descriptionHtml":"The AI Deployment team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.
Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.
By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.
The AI Deployment Manager is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.
This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.
Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.
Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.
Partner closely with Sales, Solution Architects, and Delivery Leads to drive adoption across our core product suite.
Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.
Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
Speak fluent business-level Korean, as you will be engaging with Korean-speaking customers
Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.
Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.
Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.
Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.
Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base.
Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.
Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.
Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.
Are personally committed to fostering the safe and responsible evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Deployment team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.\n\nOur mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.\n\nBy helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.\n\n\n\n\nABOUT THE ROLE\n\nThe AI Deployment Manager is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.\n\nThis role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.\n\nSuccess in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\n - Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.\n\n - Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.\n\n - Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.\n\n - Partner closely with Sales, Solution Architects, and Delivery Leads to drive adoption across our core product suite.\n\n - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.\n\n - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Speak fluent business-level Korean, as you will be engaging with Korean-speaking customers\n\n - Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.\n\n - Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.\n\n - Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.\n\n - Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.\n\n - Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base.\n\n - Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.\n\n - Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.\n\n - Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.\n\n - Are personally committed to fostering the safe and responsible evolution of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$162K – $230K • Offers Equity","scrapeableCompensationSalarySummary":"$162K - $230K","compensationTiers":[{"id":"c9f1d985-6ff2-40f1-ba73-9d6db1643239","tierSummary":"$162K – $230K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"29b3131c-da04-4931-b339-7686843395dd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b0dc382b-2f8a-4379-99eb-e47427d131fb","summary":"$162K – $230K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":230000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":230000}]}},{"id":"9d48e2e6-41a9-4a90-8b3b-6cc960e95c2f","title":"Software Engineer, Developer Productivity - Inference Runtime","department":"Scaling","team":"Runtime","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-05-10T17:33:59.627+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9d48e2e6-41a9-4a90-8b3b-6cc960e95c2f","applyUrl":"https://jobs.ashbyhq.com/openai/9d48e2e6-41a9-4a90-8b3b-6cc960e95c2f/application","descriptionHtml":"We’re hiring a Developer Productivity engineer to support OpenAI’s Inference Runtime teams. These teams own the systems responsible for serving models reliably, efficiently, and safely across Codex, ChatGPT, API, and internal research workloads. We’re hiring a Developer Productivity Engineer to help scale the engineering systems, safeguards, and developer workflows that enable our teams to move quickly without compromising reliability or performance.
This role sits at the intersection of developer experience, CI/CD infrastructure, release engineering, production readiness, and inference systems reliability. You’ll work on the tooling and operational foundations that support model launches, inference optimizations, cloud provider integrations, and large-scale deployments across a rapidly evolving inference stack.
We’re looking for an autonomous, high-ownership engineer who cares deeply about making other engineers faster, safer, and more confident.
A major focus of this role will be improving the tooling and infrastructure around deploy gates for inference engine images. These systems help ensure that every image released to production and research is correct, numerically sound, free of regressions, and performant across key metrics like time-to-first-token (TTFT) and time-between-tokens (TBT).
You’ll help harden the systems that catch issues before they reach production, reduce noise from flaky or infrastructure-related test failures, and improve automation around triage, ownership, debugging, and escalation when failures occur. You’ll also work on improving observability, rollout safety, release automation, and developer self-service tooling across a rapidly evolving inference stack.
This is not generic internal tools work. The systems you build directly impact OpenAI’s ability to support new model launches, safely ship inference optimizations to the world, onboard new infrastructure providers, and operate one of the largest and most performance-sensitive inference platforms in the world.
In this role, you will:
Improve systems that ensure inference engine releases are correct, performant, and regression-free by evolving tooling and infrastructure for deploy gate validation
Bring rigor to release, validation, branching, and deployment processes across the inference stack
Improve canary, async, and large-scale validation workflows for inference systems
Harden CI, testing, and validation infrastructure so failures are actionable and trustworthy
Reduce noisy or flaky failures caused by infrastructure instability, GPU scheduling, or test environment issues
Build automation for failure triage, ownership detection, debugging, and escalation
Partner closely with inference teams, research developer productivity, engine acceleration, and infrastructure teams to improve release quality and rollout safety
Reduce developer friction in testing, debugging, and release workflows so engineers can move faster with confidence
You have strong experience with CI/CD systems, testing infrastructure, release tooling, developer productivity, or large-scale build and validation systems
You are excited by high-impact infrastructure where small regressions in correctness, latency, or reliability meaningfully affect production systems
You care about building systems engineers can trust, not just systems that technically function
You have strong developer empathy and enjoy improving workflows, reducing friction, and making engineers more effective
You demonstrate high ownership and proactively identify problems, drive improvements, and follow issues through resolution
You are comfortable working in Python-heavy environments and debugging complex distributed systems
You enjoy building automation that reduces manual triage, improves signal quality, and scales operational effectiveness
You are comfortable operating in ambiguous areas without a fully predefined roadmap
You enjoy partnering closely with engineers to understand workflows, pain points, and operational challenges
You are pragmatic, collaborative, and motivated by helping teams move faster with more confidence
You are excited to learn about large-scale inference systems, even if you have not worked directly on inference before
Python experience is highly relevant, as much of the current deploy gate and validation infrastructure is Python-based. C++ experience is helpful, especially for working near inference engine code, CI build issues, or performance-sensitive systems, but it is not required.
Prior inference experience is not required.
The ideal candidate is someone with strong instincts around developer productivity, testing, release engineering, and automation who is excited to apply those skills in a deeply impactful inference environment. We’re looking for someone who is technically curious, comfortable navigating ambiguous, cross-functional operational problems, and is motivated to improve the reliability, safety, and developer experience of large-scale production infrastructure.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nWe’re hiring a Developer Productivity engineer to support OpenAI’s Inference Runtime teams. These teams own the systems responsible for serving models reliably, efficiently, and safely across Codex, ChatGPT, API, and internal research workloads. We’re hiring a Developer Productivity Engineer to help scale the engineering systems, safeguards, and developer workflows that enable our teams to move quickly without compromising reliability or performance.\n\nThis role sits at the intersection of developer experience, CI/CD infrastructure, release engineering, production readiness, and inference systems reliability. You’ll work on the tooling and operational foundations that support model launches, inference optimizations, cloud provider integrations, and large-scale deployments across a rapidly evolving inference stack.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an autonomous, high-ownership engineer who cares deeply about making other engineers faster, safer, and more confident.\n\nA major focus of this role will be improving the tooling and infrastructure around deploy gates for inference engine images. These systems help ensure that every image released to production and research is correct, numerically sound, free of regressions, and performant across key metrics like time-to-first-token (TTFT) and time-between-tokens (TBT).\n\nYou’ll help harden the systems that catch issues before they reach production, reduce noise from flaky or infrastructure-related test failures, and improve automation around triage, ownership, debugging, and escalation when failures occur. You’ll also work on improving observability, rollout safety, release automation, and developer self-service tooling across a rapidly evolving inference stack.\n\nThis is not generic internal tools work. The systems you build directly impact OpenAI’s ability to support new model launches, safely ship inference optimizations to the world, onboard new infrastructure providers, and operate one of the largest and most performance-sensitive inference platforms in the world.\n\n\n\nIn this role, you will:\n\n - Improve systems that ensure inference engine releases are correct, performant, and regression-free by evolving tooling and infrastructure for deploy gate validation\n\n - Bring rigor to release, validation, branching, and deployment processes across the inference stack\n\n - Improve canary, async, and large-scale validation workflows for inference systems\n\n - Harden CI, testing, and validation infrastructure so failures are actionable and trustworthy\n\n - Reduce noisy or flaky failures caused by infrastructure instability, GPU scheduling, or test environment issues\n\n - Build automation for failure triage, ownership detection, debugging, and escalation\n\n - Partner closely with inference teams, research developer productivity, engine acceleration, and infrastructure teams to improve release quality and rollout safety\n\n - Reduce developer friction in testing, debugging, and release workflows so engineers can move faster with confidence\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF:\n\n - You have strong experience with CI/CD systems, testing infrastructure, release tooling, developer productivity, or large-scale build and validation systems\n\n - You are excited by high-impact infrastructure where small regressions in correctness, latency, or reliability meaningfully affect production systems\n\n - You care about building systems engineers can trust, not just systems that technically function\n\n - You have strong developer empathy and enjoy improving workflows, reducing friction, and making engineers more effective\n\n - You demonstrate high ownership and proactively identify problems, drive improvements, and follow issues through resolution\n\n - You are comfortable working in Python-heavy environments and debugging complex distributed systems\n\n - You enjoy building automation that reduces manual triage, improves signal quality, and scales operational effectiveness\n\n - You are comfortable operating in ambiguous areas without a fully predefined roadmap\n\n - You enjoy partnering closely with engineers to understand workflows, pain points, and operational challenges\n\n - You are pragmatic, collaborative, and motivated by helping teams move faster with more confidence\n\n - You are excited to learn about large-scale inference systems, even if you have not worked directly on inference before\n\nPython experience is highly relevant, as much of the current deploy gate and validation infrastructure is Python-based. C++ experience is helpful, especially for working near inference engine code, CI build issues, or performance-sensitive systems, but it is not required.\n\n\n\nPrior inference experience is not required. \n\n\n\nThe ideal candidate is someone with strong instincts around developer productivity, testing, release engineering, and automation who is excited to apply those skills in a deeply impactful inference environment. We’re looking for someone who is technically curious, comfortable navigating ambiguous, cross-functional operational problems, and is motivated to improve the reliability, safety, and developer experience of large-scale production infrastructure.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"5b5b177b-3c64-45af-b555-86e67fc50abd","tierSummary":"$230K – $385K","title":null,"additionalInformation":null,"components":[{"id":"53ff193a-a022-4edd-ba3e-e90a5c6fafe2","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"e90a44a7-fc2e-49bf-aec4-d43b9e3d8e92","title":"Data Scientist, Core Experimentation ","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-13T17:46:00.803+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e90a44a7-fc2e-49bf-aec4-d43b9e3d8e92","applyUrl":"https://jobs.ashbyhq.com/openai/e90a44a7-fc2e-49bf-aec4-d43b9e3d8e92/application","descriptionHtml":"About the Team
The Statsig team at OpenAI builds and operates the experimentation platform that powers product development, measurement, and decision-making across the company. We partner closely with product, engineering, and infrastructure teams to ensure experiments are trustworthy, statistically rigorous, and scalable to the needs of frontier AI products.
Our mission is to help teams make better decisions through reliable experimentation. We care deeply about statistical correctness, pragmatic solutions, and building systems that researchers and engineers can trust at massive scale. The team operates at the intersection of experimentation methodology, data infrastructure, causal inference, and product analytics.
We are looking for experienced experimentation experts who want to shape the future of experimentation in the AI era.
About the Role
We are hiring a Staff-level Data Scientist to help lead the evolution of OpenAI’s core experimentation platform. This role is focused on improving the statistical rigor, reliability, and practical usability of experimentation across the company.
You’ll work on some of the hardest problems in online experimentation: sample ratio mismatch detection, variance reduction, bias mitigation, metric design, triggered analysis, heterogeneous treatment effects, sequential testing, and experimentation in complex ML systems. You’ll also help translate advanced statistical concepts into pragmatic systems and product experiences that teams can actually use.
This is a highly technical individual contributor role with significant influence across methodology, platform architecture, and experimentation best practices. The ideal candidate combines deep statistical expertise with strong systems intuition and hands-on experience building or operating experimentation platforms at scale.
In this role, you will:
Drive the statistical direction and technical strategy for OpenAI’s experimentation platform
Design and improve experimentation methodologies used across product and research teams
Build pragmatic solutions to real-world experimentation challenges, balancing rigor with operational simplicity
Improve the reliability and trustworthiness of experiment results, including detection and prevention of bias, logging issues, and data quality failures
Developscalable analytical systems and pipelines in Python and distributed compute environments
Partner with engineers and product teams to improve experiment design, metric quality, and decision-making practices
Lead investigations into complex experimentation anomalies and measurement failures
Establish best practices for experimentation governance, interpretation, and statistical correctness
Mentor other data scientists and raising the overall technical bar for experimentation and causal inference
You might thrive in this role if you have:
Experience building, scaling, or operating experimentation platforms at a large technology company
Deep expertise in statistics, causal inference, and online experimentation methodology
Strong understanding of practical experimentation challenges in production systems
Experience with areas such as variance reduction, CUPED, sequential testing, SRM detection, metric design, or heterogeneous effects
Strong coding and systems skills in Python and large-scale data processing frameworks (e.g. Spark)
Experience designing analytical data models and scalable experimentation pipelines
Ability to communicate complex statistical concepts clearly to technical and non-technical audiences
Track record of influencing technical strategy through hands-on technical leadership
Experience in large-scale product experimentation, ML experimentation, ranking systems, marketplace systems, or similar high-scale experimentation domains is highly valued
Workplace & Location
This role is based in Bellevue. We use a hybrid work model and value in-person collaboration for technical design, iteration, and cross-functional partnership.
Compensation Range: $293K - $325K USD
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Statsig team at OpenAI https://openai.com?utm_source=chatgpt.com builds and operates the experimentation platform that powers product development, measurement, and decision-making across the company. We partner closely with product, engineering, and infrastructure teams to ensure experiments are trustworthy, statistically rigorous, and scalable to the needs of frontier AI products.\n\nOur mission is to help teams make better decisions through reliable experimentation. We care deeply about statistical correctness, pragmatic solutions, and building systems that researchers and engineers can trust at massive scale. The team operates at the intersection of experimentation methodology, data infrastructure, causal inference, and product analytics.\n\nWe are looking for experienced experimentation experts who want to shape the future of experimentation in the AI era.\n\nAbout the Role\n\nWe are hiring a Staff-level Data Scientist to help lead the evolution of OpenAI’s core experimentation platform. This role is focused on improving the statistical rigor, reliability, and practical usability of experimentation across the company.\n\nYou’ll work on some of the hardest problems in online experimentation: sample ratio mismatch detection, variance reduction, bias mitigation, metric design, triggered analysis, heterogeneous treatment effects, sequential testing, and experimentation in complex ML systems. You’ll also help translate advanced statistical concepts into pragmatic systems and product experiences that teams can actually use.\n\nThis is a highly technical individual contributor role with significant influence across methodology, platform architecture, and experimentation best practices. The ideal candidate combines deep statistical expertise with strong systems intuition and hands-on experience building or operating experimentation platforms at scale.\n\nIn this role, you will:\n\n - Drive the statistical direction and technical strategy for OpenAI’s experimentation platform\n\n - Design and improve experimentation methodologies used across product and research teams\n\n - Build pragmatic solutions to real-world experimentation challenges, balancing rigor with operational simplicity\n\n - Improve the reliability and trustworthiness of experiment results, including detection and prevention of bias, logging issues, and data quality failures\n\n - Developscalable analytical systems and pipelines in Python and distributed compute environments\n\n - Partner with engineers and product teams to improve experiment design, metric quality, and decision-making practices\n\n - Lead investigations into complex experimentation anomalies and measurement failures\n\n - Establish best practices for experimentation governance, interpretation, and statistical correctness\n\n - Mentor other data scientists and raising the overall technical bar for experimentation and causal inference\n\nYou might thrive in this role if you have:\n\n - Experience building, scaling, or operating experimentation platforms at a large technology company\n\n - Deep expertise in statistics, causal inference, and online experimentation methodology\n\n - Strong understanding of practical experimentation challenges in production systems\n\n - Experience with areas such as variance reduction, CUPED, sequential testing, SRM detection, metric design, or heterogeneous effects\n\n - Strong coding and systems skills in Python and large-scale data processing frameworks (e.g. Spark)\n\n - Experience designing analytical data models and scalable experimentation pipelines\n\n - Ability to communicate complex statistical concepts clearly to technical and non-technical audiences\n\n - Track record of influencing technical strategy through hands-on technical leadership\n\n - Experience in large-scale product experimentation, ML experimentation, ranking systems, marketplace systems, or similar high-scale experimentation domains is highly valued\n\nWorkplace & Location\n\nThis role is based in Bellevue. We use a hybrid work model and value in-person collaboration for technical design, iteration, and cross-functional partnership.\n\nCompensation Range: $293K - $325K USD\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"a953c51a-29c1-453b-92dc-a6d1b525659f","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"814e6e2b-7d88-4ad0-b956-a292fd4a3e6f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"eeffd9f1-2729-47cb-b46e-83405d39c5b5","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"32a314f3-17d6-4f94-ba1b-88076d9ac4f4","title":"Platform Product Partnerships Lead","department":"Product Partnerships","team":"Product Partnerships","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-01T15:58:33.004+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/32a314f3-17d6-4f94-ba1b-88076d9ac4f4","applyUrl":"https://jobs.ashbyhq.com/openai/32a314f3-17d6-4f94-ba1b-88076d9ac4f4/application","descriptionHtml":"About the Role
As a member of the Platform Partnerships team, you will lead some of the most important integrations connecting the world into OpenAI’s flagship products, including Codex and ChatGPT.
This role has enormous impact, as OpenAI users and their agents increasingly interact with third-party services. You will set partnership strategy, craft mutually beneficial commercial and technical agreements, and work closely with product and engineering teams to bring new platform capabilities to market. You will help decide what gets built, which partners to prioritize and how a new generation of AI-native services come to life.
This role sits at the intersection of product, engineering, partnerships, and ecosystem strategy. The right person is someone who can run deals end-to-end, navigate ambiguity, push product thinking when needed, and move fast with partners and internal teams.
In this role, you will
Lead full lifecycle partnerships, from identifying and prioritizing partners to negotiating terms, closing complex agreements, and driving partner success.
Work directly with Product and Engineering to shape how connectors, agents, and third-party workflows function inside ChatGPT and Codex.
Develop ecosystem relationships to drive deeper engagement across distribution, co-marketing, and product innovation.
Translate partner commercial needs, technical constraints, and market dynamics into program and product recommendations, prioritization calls, and go-to-market plans
Bring structure to ambiguous opportunities and help the team decide where to go deep, move fast, or say no.
Drive aggressive timelines by clearing blockers and aligning internal and external workstreams.
You might thrive in this role if you
10+ years of experience in product partnerships, product management, or developer relations.
Demonstrated success structuring and negotiating complex commercial and technical deals, with strong negotiation skills with a focus on creative solutions.
Excellent product and technical judgement, and experience building ecosystems or integrations for emerging products.
Self-driven, relationship-oriented, and adept at operating in a fast-changing environment.
Exceptional communication, structured thinking, and program management skills.
Ability to thrive in fast-paced ambiguous environments.
Creativity, adaptability, and a willingness to challenge assumptions.
Strong ability to collaborate with product and engineering leaders and build trust with external partners.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nAs a member of the Platform Partnerships team, you will lead some of the most important integrations connecting the world into OpenAI’s flagship products, including Codex and ChatGPT.\n\nThis role has enormous impact, as OpenAI users and their agents increasingly interact with third-party services. You will set partnership strategy, craft mutually beneficial commercial and technical agreements, and work closely with product and engineering teams to bring new platform capabilities to market. You will help decide what gets built, which partners to prioritize and how a new generation of AI-native services come to life.\n\nThis role sits at the intersection of product, engineering, partnerships, and ecosystem strategy. The right person is someone who can run deals end-to-end, navigate ambiguity, push product thinking when needed, and move fast with partners and internal teams.\n\nIn this role, you will\n\n - Lead full lifecycle partnerships, from identifying and prioritizing partners to negotiating terms, closing complex agreements, and driving partner success.\n\n - Work directly with Product and Engineering to shape how connectors, agents, and third-party workflows function inside ChatGPT and Codex.\n\n - Develop ecosystem relationships to drive deeper engagement across distribution, co-marketing, and product innovation.\n\n - Translate partner commercial needs, technical constraints, and market dynamics into program and product recommendations, prioritization calls, and go-to-market plans\n\n - Bring structure to ambiguous opportunities and help the team decide where to go deep, move fast, or say no.\n\n - Drive aggressive timelines by clearing blockers and aligning internal and external workstreams.\n\nYou might thrive in this role if you\n\n - 10+ years of experience in product partnerships, product management, or developer relations.\n\n - Demonstrated success structuring and negotiating complex commercial and technical deals, with strong negotiation skills with a focus on creative solutions.\n\n - Excellent product and technical judgement, and experience building ecosystems or integrations for emerging products.\n\n - Self-driven, relationship-oriented, and adept at operating in a fast-changing environment.\n\n - Exceptional communication, structured thinking, and program management skills.\n\n - Ability to thrive in fast-paced ambiguous environments.\n\n - Creativity, adaptability, and a willingness to challenge assumptions.\n\n - Strong ability to collaborate with product and engineering leaders and build trust with external partners.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $370K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $370K","compensationTiers":[{"id":"cbd4b578-f42c-4096-b918-83cac72b1960","tierSummary":"$266K – $370K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0838722c-bd74-4e4e-9930-7f0153d58259","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c20c210b-d3e0-4f1c-a4dd-8a07ee6cb002","summary":"$266K – $370K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":370000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":370000}]}},{"id":"4cbbf0b1-7c0b-4c42-bf38-48377f847e91","title":"Technical Lead - Training Runtime, Data(set) Movement","department":"Scaling","team":"Runtime","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-08T23:07:41.957+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4cbbf0b1-7c0b-4c42-bf38-48377f847e91","applyUrl":"https://jobs.ashbyhq.com/openai/4cbbf0b1-7c0b-4c42-bf38-48377f847e91/application","descriptionHtml":"Training Runtime builds the distributed systems that power OpenAI's largest model training runs - most recently GPT-5.5! The Data Movement area owns the infrastructure that keeps training jobs supplied with the right data at the right time, and keeps model state moving safely and efficiently across large clusters.
Our work spans machine learning systems, distributed storage, high-throughput data loading, reliability engineering, and developer experience. Success means researchers can move quickly while training runs remain fast, reproducible, debuggable, and resilient at scale.
We are looking for a deeply hands-on Technical Lead to own datasets throughout our training infrastructure. This person will set the direction for how training jobs read data: the APIs, storage contracts, versioning model, benchmarks, debugging tools, and reliability guarantees that make data access consistent across current and future training frameworks.
You will begin as the primary technical owner for dataset reads, working directly in the code while aligning researchers, training framework owners, storage teams, and infrastructure partners around a durable platform. The problem is deceptively hard at frontier scale: make enormous, heterogeneous datasets easy to consume, correct across distributed workers, observable when something goes wrong, and flexible enough to support pretraining, reinforcement learning, and multimodal training.
Design and build a unified dataset read platform for multiple current and future training frameworks.
Define dataset APIs, storage-format expectations, registration/versioning, and migration paths that make data access reproducible and maintainable.
Build reliability into the read path, including stateful iteration, caching, fast restart, recovery, and clear operational contracts.
Build terminal and web-based visualizers that let teams inspect text, multimodal, and reinforcement learning data late in the pipeline, where bugs are most visible.
Write and review production code in core data loading, service, caching, and reliability paths.
Partner with teams working on training frameworks, reinforcement learning, multimodal models, storage, runtime, and cluster infrastructure.
The long-term goal is a team that owns fast, correct, scalable, and reliable in-cluster data movement for training: data that comes in, data that goes out, and data that moves around inside the cluster. After ramping on datasets, this role will expand to ownership for broader data movement systems, including checkpoint loads/saves and snapshot transfers, while partnering closely with existing technical leads and adjacent infrastructure teams.
Have built or owned dataset, data loading, storage, or distributed training infrastructure at large scale (e.g. torch.utils.data)
Care equally about API design, debugging ergonomics, performance, and bit-level correctness.
Understand the failure modes of large distributed training jobs and know how data systems can create or prevent them.
Have experience with stateful iterators, checkpoint/restart semantics, caching, remote services, or high-throughput storage reads.
Are comfortable working across Python and lower-level systems code; Rust or C++ experience is useful but not required.
Have worked with multimodal, video, reinforcement learning, or pretraining data pipelines where small data bugs are expensive and hard to diagnose.
Obsess over developer experience by eliminating friction, such as manual preprocessing scripts and niche cluster-specific bugs, ensuring a reliable and efficient experience for researchers.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nTraining Runtime builds the distributed systems that power OpenAI's largest model training runs - most recently GPT-5.5! The Data Movement area owns the infrastructure that keeps training jobs supplied with the right data at the right time, and keeps model state moving safely and efficiently across large clusters.\n\nOur work spans machine learning systems, distributed storage, high-throughput data loading, reliability engineering, and developer experience. Success means researchers can move quickly while training runs remain fast, reproducible, debuggable, and resilient at scale.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a deeply hands-on Technical Lead to own datasets throughout our training infrastructure. This person will set the direction for how training jobs read data: the APIs, storage contracts, versioning model, benchmarks, debugging tools, and reliability guarantees that make data access consistent across current and future training frameworks.\n\nYou will begin as the primary technical owner for dataset reads, working directly in the code while aligning researchers, training framework owners, storage teams, and infrastructure partners around a durable platform. The problem is deceptively hard at frontier scale: make enormous, heterogeneous datasets easy to consume, correct across distributed workers, observable when something goes wrong, and flexible enough to support pretraining, reinforcement learning, and multimodal training.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Design and build a unified dataset read platform for multiple current and future training frameworks.\n\n - Define dataset APIs, storage-format expectations, registration/versioning, and migration paths that make data access reproducible and maintainable.\n\n - Build reliability into the read path, including stateful iteration, caching, fast restart, recovery, and clear operational contracts.\n\n - Build terminal and web-based visualizers that let teams inspect text, multimodal, and reinforcement learning data late in the pipeline, where bugs are most visible.\n\n - Write and review production code in core data loading, service, caching, and reliability paths.\n\n - Partner with teams working on training frameworks, reinforcement learning, multimodal models, storage, runtime, and cluster infrastructure.\n\n\nOVER TIME\n\nThe long-term goal is a team that owns fast, correct, scalable, and reliable in-cluster data movement for training: data that comes in, data that goes out, and data that moves around inside the cluster. After ramping on datasets, this role will expand to ownership for broader data movement systems, including checkpoint loads/saves and snapshot transfers, while partnering closely with existing technical leads and adjacent infrastructure teams.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have built or owned dataset, data loading, storage, or distributed training infrastructure at large scale (e.g. torch.utils.data http://torch.utils.data)\n\n - Care equally about API design, debugging ergonomics, performance, and bit-level correctness.\n\n - Understand the failure modes of large distributed training jobs and know how data systems can create or prevent them.\n\n - Have experience with stateful iterators, checkpoint/restart semantics, caching, remote services, or high-throughput storage reads.\n\n - Are comfortable working across Python and lower-level systems code; Rust or C++ experience is useful but not required.\n\n - Have worked with multimodal, video, reinforcement learning, or pretraining data pipelines where small data bugs are expensive and hard to diagnose.\n\n - Obsess over developer experience by eliminating friction, such as manual preprocessing scripts and niche cluster-specific bugs, ensuring a reliable and efficient experience for researchers.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"c9b63c45-f5a2-4ed9-a4aa-ad0b9028eb1a","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c3583c41-397a-45e7-bb21-59f192f38f88","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"134fec56-36b0-49fc-9c74-5b1703423a0f","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"3dcfbfbf-9ac2-46fe-8cce-4e2660d98be4","title":"AI Support Engineer - Tokyo (Korean Speaking)","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T23:37:44.153+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3dcfbfbf-9ac2-46fe-8cce-4e2660d98be4","applyUrl":"https://jobs.ashbyhq.com/openai/3dcfbfbf-9ac2-46fe-8cce-4e2660d98be4/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Korean and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Speak fluent business-level Korean.
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nThis role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Korean and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.\n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\nYou might thrive in this role if you have:\n\n - Speak fluent business-level Korean.\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2796d32a-9f7c-4008-a2c5-50dd53b0f2fe","title":"Data Engineer, Core Experimentation","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-06T20:36:36.917+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2796d32a-9f7c-4008-a2c5-50dd53b0f2fe","applyUrl":"https://jobs.ashbyhq.com/openai/2796d32a-9f7c-4008-a2c5-50dd53b0f2fe/application","descriptionHtml":"About the Team
The Statsig team at OpenAI builds and operates the experimentation platform that powers product development, measurement, and decision-making across the company. We partner closely with product, engineering, and infrastructure teams to ensure experiments are trustworthy, statistically rigorous, and scalable to the needs of frontier AI products.
Our mission is to help teams make better decisions through reliable experimentation. We care deeply about statistical correctness, pragmatic solutions, and building systems that researchers and engineers can trust at massive scale. The team operates at the intersection of experimentation methodology, data infrastructure, causal inference, and product analytics.
We are looking for experienced experimentation experts who want to shape the future of experimentation in the AI era.
About the role:
We're seeking a Data Engineer to take the lead in building our data pipelines and core tables for OpenAI. These pipelines are crucial for powering analyses, safety systems that guide business decisions, product growth, and prevent bad actors. If you're passionate about working with data and are eager to create solutions with significant impact, we'd love to hear from you. This role also provides the opportunity to collaborate closely with the researchers behind ChatGPT and help them train new models to deliver to users. As we continue our rapid growth, we value data-driven insights, and your contributions will play a pivotal role in our trajectory. Join us in shaping the future of OpenAI!
In this role, you will:
Design, build and manage our data pipelines, ensuring all user event data is seamlessly integrated into our data warehouse.
Develop canonical datasets to track key product metrics including user growth, engagement, and revenue.
Work collaboratively with various teams, including, Infrastructure, Data Science, Product, Marketing, Finance, and Research to understand their data needs and provide solutions.
Implement robust and fault-tolerant systems for data ingestion and processing.
Participate in data architecture and engineering decisions, bringing your strong experience and knowledge to bear.
Ensure the security, integrity, and compliance of data according to industry and company standards.
You might thrive in this role if you:
Have 3+ years of experience as a data engineer and 8+ years of any software engineering experience(including data engineering).
Proficiency in at least one programming language commonly used within Data Engineering, such as Python, Scala, or Java.
Experience with distributed processing technologies and frameworks, such as Hadoop, Flink and distributed storage systems (e.g., HDFS, S3).
Expertise with any of ETL schedulers such as Airflow, Dagster, Prefect or similar frameworks.
Solid understanding of Spark and ability to write, debug and optimize Spark code.
This role is based in Bellevue. We use a hybrid work model and value in-person collaboration for technical design, iteration, and cross-functional partnership.
Compensation Range: $293K - $325K USD
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Statsig team at OpenAI https://openai.com?utm_source=chatgpt.com builds and operates the experimentation platform that powers product development, measurement, and decision-making across the company. We partner closely with product, engineering, and infrastructure teams to ensure experiments are trustworthy, statistically rigorous, and scalable to the needs of frontier AI products.\n\nOur mission is to help teams make better decisions through reliable experimentation. We care deeply about statistical correctness, pragmatic solutions, and building systems that researchers and engineers can trust at massive scale. The team operates at the intersection of experimentation methodology, data infrastructure, causal inference, and product analytics.\n\nWe are looking for experienced experimentation experts who want to shape the future of experimentation in the AI era.\n\nAbout the role:\n\nWe're seeking a Data Engineer to take the lead in building our data pipelines and core tables for OpenAI. These pipelines are crucial for powering analyses, safety systems that guide business decisions, product growth, and prevent bad actors. If you're passionate about working with data and are eager to create solutions with significant impact, we'd love to hear from you. This role also provides the opportunity to collaborate closely with the researchers behind ChatGPT and help them train new models to deliver to users. As we continue our rapid growth, we value data-driven insights, and your contributions will play a pivotal role in our trajectory. Join us in shaping the future of OpenAI!\n\nIn this role, you will:\n\n - Design, build and manage our data pipelines, ensuring all user event data is seamlessly integrated into our data warehouse.\n\n - Develop canonical datasets to track key product metrics including user growth, engagement, and revenue.\n\n - Work collaboratively with various teams, including, Infrastructure, Data Science, Product, Marketing, Finance, and Research to understand their data needs and provide solutions.\n\n - Implement robust and fault-tolerant systems for data ingestion and processing.\n\n - Participate in data architecture and engineering decisions, bringing your strong experience and knowledge to bear.\n\n - Ensure the security, integrity, and compliance of data according to industry and company standards.\n\nYou might thrive in this role if you:\n\n - Have 3+ years of experience as a data engineer and 8+ years of any software engineering experience(including data engineering).\n\n - Proficiency in at least one programming language commonly used within Data Engineering, such as Python, Scala, or Java.\n\n - Experience with distributed processing technologies and frameworks, such as Hadoop, Flink and distributed storage systems (e.g., HDFS, S3).\n\n - Expertise with any of ETL schedulers such as Airflow, Dagster, Prefect or similar frameworks.\n\n - Solid understanding of Spark and ability to write, debug and optimize Spark code.\n\nThis role is based in Bellevue. We use a hybrid work model and value in-person collaboration for technical design, iteration, and cross-functional partnership.\n\nCompensation Range: $293K - $325K USD\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"57f9d530-a7ad-47f5-8f05-7a5359c11226","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e8cf4c4c-8fc9-4549-8c80-b8d6bb7fdbed","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1ee9e7d6-18c9-4344-a87c-2dfef26d93d8","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"c3458423-2cd6-40c0-bb5d-a5c3726a1d08","title":"Supply Chain Program Manager (SCPM) - AI Infrastructure","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-14T19:00:14.175+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c3458423-2cd6-40c0-bb5d-a5c3726a1d08","applyUrl":"https://jobs.ashbyhq.com/openai/c3458423-2cd6-40c0-bb5d-a5c3726a1d08/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization is building the infrastructure foundation for frontier AI systems. The Supply Chain organization is responsible for enabling scalable, resilient, and efficient supply chains across custom silicon, systems, networking, memory, storage, and rack-scale infrastructure.
The Supply Chain Program Manager (SCPM) drives end-to-end material readiness and supply chain execution across the hardware lifecycle, from early architecture and sourcing strategy through production ramp and sustaining operations.
We are looking for experienced supply chain leaders who can operate across technical, commercial, and operational domains to ensure material readiness, supply continuity, and execution excellence for complex AI hardware programs.
About the Role
As a Supply Chain Program Manager, you will own material readiness and supply chain execution for critical hardware programs spanning custom silicon, systems, memory, storage, networking, and rack infrastructure.
You will work cross-functionally with Engineering, Strategic Sourcing, Manufacturing Operations, Finance, Planning, Quality, and external suppliers to develop and execute scalable supply strategies that support aggressive product development and deployment timelines.
This role requires deep understanding of hardware supply chains, material planning, NPI execution, supplier management, and operational scaling in constrained and rapidly evolving environments.
Responsibilities
Material Readiness & Supply Planning - Own end-to-end material readiness across NPI and production phases, including building the necessary framework and processes for enablement.
Drive supply planning and execution for long lead-time and constrained commodities including ASICs, HBM, DDR, SSDs, networking, optics, power, thermal, and mechanicals.
Build and manage material readiness plans aligned to proto/pre-EVT, EVT, DVT, PVT, and mass production schedules.
Monitor supply health, lead times, inventory positions, allocation risk, and capacity constraints.
Drive shortage management, allocation mitigation, and recovery planning.
Coordinate supply commits, forecast alignment, and supply continuity planning with suppliers and manufacturing partners.
Cross-Functional Program Management - Partner with Engineering to translate product requirements into executable supply chain strategies.
Drive alignment across Strategic Sourcing, Commodity Management, Manufacturing Operations, Finance, Quality, and Planning teams.
Coordinate with ODMs, CMs, and suppliers on material schedules, build readiness, and operational execution.
Lead material reviews, supply risk assessments, and executive-level program updates.
Establish governance models and operating cadences across internal and external stakeholders.
Supplier & Manufacturing Partner Management - Work closely with suppliers and manufacturing partners to manage supply continuity and operational readiness.
Drive supplier accountability around lead times, commits, recovery plans, and escalation management.
Support commercial negotiations through operational and supply chain insights.
Coordinate material flow strategies across suppliers, hubs, manufacturing sites, and deployment locations.
Evaluate second-source and supply resiliency strategies.
Process & Operational Scaling - Develop scalable material planning and execution mechanisms.
Improve forecast management, supply visibility, exception handling, and inventory planning processes.
Build dashboards and KPI frameworks for supply readiness, shortages, inventory exposure, and operational health.
Drive continuous improvement initiatives across supply chain execution and operational processes.
Qualifications
Minimum Qualifications
Bachelor’s degree in Supply Chain, Engineering, Operations, Business, or related field.
8+ years of experience in Supply Chain Program Management, Material Program Management, Commodity Management, Strategic Sourcing, or related hardware supply chain roles.
Experience supporting complex hardware products through NPI and production ramps.
Strong understanding of hardware supply chains, material planning, and supplier operations.
Experience managing constrained supply environments and long lead-time commodities.
Experience working with ODMs, CMs, and global supplier ecosystems.
Strong analytical, program management, and executive communication skills.
Ability to drive cross-functional alignment in ambiguous and fast-moving environments.
Preferred Qualifications
Experience supporting AI/ML infrastructure, servers, networking, storage, or custom silicon programs.
Experience with ASIC supply chains, advanced packaging, HBM/DDR memory ecosystems, or hyperscale infrastructure deployments.
Familiarity with ERP/MRP/PLM systems, BOM structuring, and supply planning tools.
Experience building supply resiliency and second-source strategies.
Experience operating in highly constrained and rapidly scaling environments.
What Success Looks Like
Critical materials are available to support development and production ramps.
Supply risks are proactively identified and mitigated before impacting the schedule.
Suppliers and manufacturing partners operate with strong accountability and execution discipline.
Cross-functional teams have clear visibility into supply readiness and operational risks.
Supply chain operations scale effectively alongside growing infrastructure demand.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization is building the infrastructure foundation for frontier AI systems. The Supply Chain organization is responsible for enabling scalable, resilient, and efficient supply chains across custom silicon, systems, networking, memory, storage, and rack-scale infrastructure.\n\nThe Supply Chain Program Manager (SCPM) drives end-to-end material readiness and supply chain execution across the hardware lifecycle, from early architecture and sourcing strategy through production ramp and sustaining operations.\n\nWe are looking for experienced supply chain leaders who can operate across technical, commercial, and operational domains to ensure material readiness, supply continuity, and execution excellence for complex AI hardware programs.\n\n\n\nAbout the Role\n\nAs a Supply Chain Program Manager, you will own material readiness and supply chain execution for critical hardware programs spanning custom silicon, systems, memory, storage, networking, and rack infrastructure.\n\nYou will work cross-functionally with Engineering, Strategic Sourcing, Manufacturing Operations, Finance, Planning, Quality, and external suppliers to develop and execute scalable supply strategies that support aggressive product development and deployment timelines.\n\nThis role requires deep understanding of hardware supply chains, material planning, NPI execution, supplier management, and operational scaling in constrained and rapidly evolving environments.\n\n\n\nResponsibilities\n\n - Material Readiness & Supply Planning - Own end-to-end material readiness across NPI and production phases, including building the necessary framework and processes for enablement.\n\n - Drive supply planning and execution for long lead-time and constrained commodities including ASICs, HBM, DDR, SSDs, networking, optics, power, thermal, and mechanicals.\n\n - Build and manage material readiness plans aligned to proto/pre-EVT, EVT, DVT, PVT, and mass production schedules.\n\n - Monitor supply health, lead times, inventory positions, allocation risk, and capacity constraints.\n\n - Drive shortage management, allocation mitigation, and recovery planning.\n\n - Coordinate supply commits, forecast alignment, and supply continuity planning with suppliers and manufacturing partners.\n\n - Cross-Functional Program Management - Partner with Engineering to translate product requirements into executable supply chain strategies.\n\n - Drive alignment across Strategic Sourcing, Commodity Management, Manufacturing Operations, Finance, Quality, and Planning teams.\n\n - Coordinate with ODMs, CMs, and suppliers on material schedules, build readiness, and operational execution.\n\n - Lead material reviews, supply risk assessments, and executive-level program updates.\n\n - Establish governance models and operating cadences across internal and external stakeholders.\n\n - Supplier & Manufacturing Partner Management - Work closely with suppliers and manufacturing partners to manage supply continuity and operational readiness.\n\n - Drive supplier accountability around lead times, commits, recovery plans, and escalation management.\n\n - Support commercial negotiations through operational and supply chain insights.\n\n - Coordinate material flow strategies across suppliers, hubs, manufacturing sites, and deployment locations.\n\n - Evaluate second-source and supply resiliency strategies.\n\n - Process & Operational Scaling - Develop scalable material planning and execution mechanisms.\n\n - Improve forecast management, supply visibility, exception handling, and inventory planning processes.\n\n - Build dashboards and KPI frameworks for supply readiness, shortages, inventory exposure, and operational health.\n\n - Drive continuous improvement initiatives across supply chain execution and operational processes.\n\n\n\nQualifications\n\nMinimum Qualifications\n\n - Bachelor’s degree in Supply Chain, Engineering, Operations, Business, or related field.\n\n - 8+ years of experience in Supply Chain Program Management, Material Program Management, Commodity Management, Strategic Sourcing, or related hardware supply chain roles.\n\n - Experience supporting complex hardware products through NPI and production ramps.\n\n - Strong understanding of hardware supply chains, material planning, and supplier operations.\n\n - Experience managing constrained supply environments and long lead-time commodities.\n\n - Experience working with ODMs, CMs, and global supplier ecosystems.\n\n - Strong analytical, program management, and executive communication skills.\n\n - Ability to drive cross-functional alignment in ambiguous and fast-moving environments.\n\nPreferred Qualifications\n\n - Experience supporting AI/ML infrastructure, servers, networking, storage, or custom silicon programs.\n\n - Experience with ASIC supply chains, advanced packaging, HBM/DDR memory ecosystems, or hyperscale infrastructure deployments.\n\n - Familiarity with ERP/MRP/PLM systems, BOM structuring, and supply planning tools.\n\n - Experience building supply resiliency and second-source strategies.\n\n - Experience operating in highly constrained and rapidly scaling environments.\n\n\n\nWhat Success Looks Like\n\n - Critical materials are available to support development and production ramps.\n\n - Supply risks are proactively identified and mitigated before impacting the schedule.\n\n - Suppliers and manufacturing partners operate with strong accountability and execution discipline.\n\n - Cross-functional teams have clear visibility into supply readiness and operational risks.\n\n - Supply chain operations scale effectively alongside growing infrastructure demand.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $285K","compensationTiers":[{"id":"51ab6efc-bb9b-47f0-9862-e33c65035040","tierSummary":"$226K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b5948833-7078-4367-87e1-3fd856240934","summary":"$226K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000},{"id":"bb30583c-bdca-486f-866e-b7d79483b7c4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"ae41d47e-6ae7-4640-bc65-fffbee359afc","title":"APAC Vendor Lead, Ads - Sydney","department":"Go To Market","team":"Growth","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T16:14:36.876+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ae41d47e-6ae7-4640-bc65-fffbee359afc","applyUrl":"https://jobs.ashbyhq.com/openai/ae41d47e-6ae7-4640-bc65-fffbee359afc/application","descriptionHtml":"About the Team
The SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working.
We partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention.
About the Role
We are hiring a BPO Lead to build and scale the outsourced operating model that supports our Ads business in APAC and globally.
This is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality.
This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale.
This role is based in Sydney. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Build and scale BPO operating models, governance structures, and performance frameworks for Ads
Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality
Lead business reviews and executive governance forums with BPO partners and internal stakeholders
Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early
Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis
Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions
Create workforce and capacity plans aligned to business demand and growth forecasts
Determine which customer segments and sales motions should be handled by BPO partners versus internal teams
Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity
You might thrive in this role if you have:
5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization
Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion
Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn
Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets
Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams
Interest in using AI and automation to improve execution, visibility, and seller productivity
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working.\n\nWe partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention.\n\n\n\nAbout the Role\n\nWe are hiring a BPO Lead to build and scale the outsourced operating model that supports our Ads business in APAC and globally.\n\nThis is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality.\n\n\n\nThis is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale.\n\n\n\nThis role is based in Sydney. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Build and scale BPO operating models, governance structures, and performance frameworks for Ads\n\n - Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality\n\n - Lead business reviews and executive governance forums with BPO partners and internal stakeholders\n\n - Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early\n\n - Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis\n\n - Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions\n\n - Create workforce and capacity plans aligned to business demand and growth forecasts\n\n - Determine which customer segments and sales motions should be handled by BPO partners versus internal teams\n\n - Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity\n\n\n\nYou might thrive in this role if you have:\n\n - 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization\n\n - Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion\n\n - Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn\n\n - Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets\n\n - Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams\n\n - Interest in using AI and automation to improve execution, visibility, and seller productivity\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"90c711dc-5f50-46e3-a5ab-82359a56d683","title":"Data Scientist, Safety","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-15T23:36:37.483+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/90c711dc-5f50-46e3-a5ab-82359a56d683","applyUrl":"https://jobs.ashbyhq.com/openai/90c711dc-5f50-46e3-a5ab-82359a56d683/application","descriptionHtml":"OpenAI’s Safety teams work to ensure our products are safe, trusted, and resilient as frontier AI systems scale globally. We tackle some of the company’s most important challenges across understanding and preventing misuse and misalignment, intercepting fraud and abuse, and protecting vulnerable users.
We are hiring Data Scientists to help build the analytical foundations that allow OpenAI to deploy increasingly capable AI responsibly. We are hiring Data Scientists across several teams that contribute to safety in different ways, including:
Safety Systems
Integrity
Product Policy
This is a high-impact role operating at the intersection of product, safety, policy, and research.
About the Role
As a Data Scientist, Safety, you will help solve complex and ambiguous problems where rigorous analysis directly informs critical decisions.
Depending on your background and team alignment, you may work on areas such as:
Measure harmful or abusive behavior across OpenAI’s products
Detect fraud, manipulation, coordinated misuse
Evaluate and improve safety classifiers, rules systems, mitigation systems, and human review workflows
Design experiments and causal analyses to understand product, policy, and mitigation impacts
Build prevalence estimators, dashboards, monitoring systems, and executive decision frameworks
Diagnose gaps in safety and integrity systems using behavioral and product data, and help quantify and navigate false positive / false negative tradeoffs
Translate ambiguous safety risks into measurable problems and evidence-based recommendations
Partner with Product, Engineering, Policy, Research, and Operations teams to improve safety outcomes
Build zero-to-one analytical systems in rapidly evolving domains
Ideal Candidate
We’re looking for strong Data Scientists who thrive in ambiguous, high-leverage environments.
You may be a fit if you have:
Strong statistical reasoning and analytical judgment
Experience with experimentation, causal inference, or observational analysis
Strong SQL and Python skills
Experience working with messy, incomplete, or noisy datasets
Ability to structure open-ended business or risk problems
Excellent communication with technical and non-technical stakeholders
High ownership and comfort operating independently
Helpful backgrounds include:
Trust & Safety / Integrity
Fraud & abuse
Security analytics
AI/ML model measurement and evaluation
Alignment and AI safety research
Biosecurity, synthetic biology, infectious diseases, or computational biology
Why This Role
Work on mission-critical problems with world-level impact
Help shape how frontier AI systems are deployed safely
Operate with unusual ownership and visibility
Solve novel problems where there are no existing playbooks
Join highly collaborative teams working across OpenAI
Location
San Francisco or New York depending on team alignment and business need.
Compensation Range: $230K - $325K USD
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Safety teams work to ensure our products are safe, trusted, and resilient as frontier AI systems scale globally. We tackle some of the company’s most important challenges across understanding and preventing misuse and misalignment, intercepting fraud and abuse, and protecting vulnerable users.\n\nWe are hiring Data Scientists to help build the analytical foundations that allow OpenAI to deploy increasingly capable AI responsibly. We are hiring Data Scientists across several teams that contribute to safety in different ways, including:\n\n - Safety Systems\n\n - Integrity\n\n - Product Policy\n\nThis is a high-impact role operating at the intersection of product, safety, policy, and research.\n\n \n\nAbout the Role\n\nAs a Data Scientist, Safety, you will help solve complex and ambiguous problems where rigorous analysis directly informs critical decisions.\n\nDepending on your background and team alignment, you may work on areas such as:\n\n - Measure harmful or abusive behavior across OpenAI’s products\n\n - Detect fraud, manipulation, coordinated misuse\n\n - Evaluate and improve safety classifiers, rules systems, mitigation systems, and human review workflows\n\n - Design experiments and causal analyses to understand product, policy, and mitigation impacts\n\n - Build prevalence estimators, dashboards, monitoring systems, and executive decision frameworks\n\n - Diagnose gaps in safety and integrity systems using behavioral and product data, and help quantify and navigate false positive / false negative tradeoffs\n\n - Translate ambiguous safety risks into measurable problems and evidence-based recommendations\n\n - Partner with Product, Engineering, Policy, Research, and Operations teams to improve safety outcomes\n\n - Build zero-to-one analytical systems in rapidly evolving domains\n\n \n\nIdeal Candidate\n\nWe’re looking for strong Data Scientists who thrive in ambiguous, high-leverage environments.\n\nYou may be a fit if you have:\n\n - Strong statistical reasoning and analytical judgment\n\n - Experience with experimentation, causal inference, or observational analysis\n\n - Strong SQL and Python skills\n\n - Experience working with messy, incomplete, or noisy datasets\n\n - Ability to structure open-ended business or risk problems\n\n - Excellent communication with technical and non-technical stakeholders\n\n - High ownership and comfort operating independently\n\nHelpful backgrounds include:\n\n - Trust & Safety / Integrity\n\n - Fraud & abuse\n\n - Security analytics\n\n - AI/ML model measurement and evaluation\n\n - Alignment and AI safety research\n\n - Biosecurity, synthetic biology, infectious diseases, or computational biology\n\n \n\nWhy This Role\n\n - Work on mission-critical problems with world-level impact\n\n - Help shape how frontier AI systems are deployed safely\n\n - Operate with unusual ownership and visibility\n\n - Solve novel problems where there are no existing playbooks\n\n - Join highly collaborative teams working across OpenAI\n\n \n\nLocation\n\nSan Francisco or New York depending on team alignment and business need.\n\n\n\nCompensation Range: $230K - $325K USD\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$265K – $380K • Offers Equity","scrapeableCompensationSalarySummary":"$265K - $380K","compensationTiers":[{"id":"22673070-c07d-4af7-948b-18a395b60a58","tierSummary":"$265K – $380K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a4563db2-3bf9-4c63-9913-855ec083f7cc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b7b9d9c4-88c3-4a42-98ed-85e675ee64c9","summary":"$265K – $380K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":265000,"maxValue":380000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":265000,"maxValue":380000}]}},{"id":"990397de-c00c-4577-b093-d8c82b4e9145","title":"Software Engineer, API Safety","department":"Core Product & Platform","team":"Core Product & Platform | API","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-21T17:12:26.509+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/990397de-c00c-4577-b093-d8c82b4e9145","applyUrl":"https://jobs.ashbyhq.com/openai/990397de-c00c-4577-b093-d8c82b4e9145/application","descriptionHtml":"About the Team
OpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The API Platform turns frontier research into reliable capabilities that developers use to build transformative products and services for people around the world.
API Safety's goal is to ensure safe deployment of frontier models in the API. We design APIs and systems that help developers share usage context, understand safety events, and apply safeguards tailored to the risk profile of the applications they are building. This work is critical to our frontier model launches and partners closely with teams across API, Integrity, and Safety Research.
About the Role
We're looking for product-minded software engineers to join a team that is addressing emerging risks at the frontier of model development while building novel solutions for real-world AI deployment. The day-to-day work ranges from solving production challenges to designing new product experiences and safeguards. The right candidate is comfortable balancing tradeoffs across developer experience, latency, reliability, and risk.
In this role, you will:
Design and build dashboards and APIs for safety controls and customer-facing observability.
Develop scalable systems that extend trusted safety capabilities to new use cases, customers, and deployment environments.
Partner with Safety Research and Integrity to build safeguards that mitigate emerging risks.
Be responsible for the availability, latency, and scalability of safeguards across high-volume API traffic.
Own projects from technical design and implementation through launch and ongoing iteration, while raising the team’s engineering standards
Your background might look something like:
7+ years of professional experience, excluding internships, in backend, infrastructure, platform, or product engineering roles.
A track record of designing, building, and operating production backend services, developer-facing APIs, or distributed systems.
Strong software engineering and systems fundamentals, with experience leading technically complex projects from ambiguous ideas to production.
Proficiency in one or more general-purpose backend languages, such as Python, Go, Rust, or TypeScript.
Experience building reliable, scalable systems and reasoning about distributed architecture, concurrency, latency, observability, and operational tradeoffs.
Product judgment and developer empathy, including an ability to turn complex model or infrastructure capabilities into clear, intuitive APIs.
Clear communication and a collaborative approach to working with researchers, product managers, designers, infrastructure engineers, and customers.
Experience with observability, abuse prevention, trust and safety, identity, security, privacy, compliance, or risk systems is a strong plus.
Interest in helping frontier AI reach more developers and businesses responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. The API Platform turns frontier research into reliable capabilities that developers use to build transformative products and services for people around the world.\n\nAPI Safety's goal is to ensure safe deployment of frontier models in the API. We design APIs and systems that help developers share usage context, understand safety events, and apply safeguards tailored to the risk profile of the applications they are building. This work is critical to our frontier model launches and partners closely with teams across API, Integrity, and Safety Research.\n\nAbout the Role\n\nWe're looking for product-minded software engineers to join a team that is addressing emerging risks at the frontier of model development while building novel solutions for real-world AI deployment. The day-to-day work ranges from solving production challenges to designing new product experiences and safeguards. The right candidate is comfortable balancing tradeoffs across developer experience, latency, reliability, and risk.\n\nIn this role, you will:\n\n - Design and build dashboards and APIs for safety controls and customer-facing observability.\n\n - Develop scalable systems that extend trusted safety capabilities to new use cases, customers, and deployment environments.\n\n - Partner with Safety Research and Integrity to build safeguards that mitigate emerging risks.\n\n - Be responsible for the availability, latency, and scalability of safeguards across high-volume API traffic.\n\n - Own projects from technical design and implementation through launch and ongoing iteration, while raising the team’s engineering standards\n\nYour background might look something like:\n\n - 7+ years of professional experience, excluding internships, in backend, infrastructure, platform, or product engineering roles.\n\n - A track record of designing, building, and operating production backend services, developer-facing APIs, or distributed systems.\n\n - Strong software engineering and systems fundamentals, with experience leading technically complex projects from ambiguous ideas to production.\n\n - Proficiency in one or more general-purpose backend languages, such as Python, Go, Rust, or TypeScript.\n\n - Experience building reliable, scalable systems and reasoning about distributed architecture, concurrency, latency, observability, and operational tradeoffs.\n\n - Product judgment and developer empathy, including an ability to turn complex model or infrastructure capabilities into clear, intuitive APIs.\n\n - Clear communication and a collaborative approach to working with researchers, product managers, designers, infrastructure engineers, and customers.\n\n - Experience with observability, abuse prevention, trust and safety, identity, security, privacy, compliance, or risk systems is a strong plus.\n\n - Interest in helping frontier AI reach more developers and businesses responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"c60ec5f8-8059-47a2-ae62-3144fa9cc146","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5ce4b6d1-4ff9-402a-8004-20d6055b9287","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"503bfb18-691e-485f-b245-3b0ef743d49f","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"de06790a-7243-4e33-a6f1-e7bd34009588","title":"AI Systems Engineer, Codex Agents","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-05-15T00:10:14.175+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/de06790a-7243-4e33-a6f1-e7bd34009588","applyUrl":"https://jobs.ashbyhq.com/openai/de06790a-7243-4e33-a6f1-e7bd34009588/application","descriptionHtml":"AI Systems Engineer - Codex Core Agents
About The Team
The Codex Core Agents team builds the agent harness that turns model capability into real-world action. We own the systems around the model: prompting and interpreting model outputs, executing actions safely in real environments, and feeding production experience back into better models and better agent behavior.
This team sits close to research and works across the stack: harness, model interaction, inference, sandboxed execution, orchestration, evals, production reliability, and the performance envelope around tokens, latency, cost, capacity, and quality. The harness is open source and increasingly part of how models are trained and evaluated, making this one of the highest-leverage layers in Codex.
About The Role
We’re looking for engineers to build the AI systems that make Codex agents dependable in production. The ideal candidate is an agent-systems builder: hands-on across low-level systems and ML workflows, able to debug Codex behavior end to end across the harness, model behavior, inference/runtime stack, GPU fleet, and product surface.
You’ll work with research, infrastructure, and product to design agent harness capabilities, run experiments and ablations across the model + system prompt + harness stack, build frameworks for assessing production agent performance, and turn messy failures into durable improvements.
What You’ll Do
Design and build the core agent harness and execution loop that lets Codex agents interpret model outputs, use tools, execute code, and complete long-horizon tasks safely.
Build sandboxing, isolation, orchestration, state, and workflow infrastructure for agents operating in real development environments.
Develop evaluation, experimentation, and debugging systems that distinguish harness issues, model behavior, inference/runtime issues, and product failures.
Run ablations across prompts, model-facing interfaces, context construction, tool-use strategies, and harness behavior to improve solve rate, reliability, latency, and cost.
Improve observability, profiling, and diagnostics across the agent stack, from backend systems to inference, GPUs, and fleet capacity.
Work closely with research to make the harness trainable, measurable, and useful for improving frontier agentic models.
Build shared primitives that make Codex faster, safer, more reliable, and easier for other teams and open-source users to build on.
You Might Be A Good Fit If You
Have built or operated production systems in distributed systems, infrastructure, developer tooling, sandboxing, virtualization, cloud platforms, or ML systems.
Enjoy working across layers: Rust systems code, Python configuration layers, APIs, agent orchestration, evals, logs/traces, inference behavior, runtime constraints, and user outcomes.
Have hands-on experience with LLM applications, coding agents, evals, model deployment, inference, compiler/runtime performance, or developer platforms.
Care deeply about reliability, safety, performance, debuggability, and clean abstractions.
Can debug from evidence and move quickly from ambiguous production failures to practical, durable fixes.
Want to work close to research while still shipping changes to production
Still write meaningful code, show strong ownership, and can lead scoped or multi-team AI systems work.
Bonus Points
Deep Rust, systems, sandboxing, isolation, or low-level platform experience.
Experience with coding agents, agent harnesses, tool-using LLM systems, model evals, or post-training feedback loops.
Background in compilers, kernels, runtimes, inference optimization, GPU systems, benchmarking, profiling, or performance engineering.
Experience building production infrastructure used by many engineers or users under demanding reliability and security constraints.
Open-source infrastructure or developer-platform work with strong taste for APIs and usability.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"AI Systems Engineer - Codex Core Agents\n\n\nAbout The Team\nThe Codex Core Agents team builds the agent harness that turns model capability into real-world action. We own the systems around the model: prompting and interpreting model outputs, executing actions safely in real environments, and feeding production experience back into better models and better agent behavior.\nThis team sits close to research and works across the stack: harness, model interaction, inference, sandboxed execution, orchestration, evals, production reliability, and the performance envelope around tokens, latency, cost, capacity, and quality. The harness is open source and increasingly part of how models are trained and evaluated, making this one of the highest-leverage layers in Codex.\n\nAbout The Role\nWe’re looking for engineers to build the AI systems that make Codex agents dependable in production. The ideal candidate is an agent-systems builder: hands-on across low-level systems and ML workflows, able to debug Codex behavior end to end across the harness, model behavior, inference/runtime stack, GPU fleet, and product surface.\n\nYou’ll work with research, infrastructure, and product to design agent harness capabilities, run experiments and ablations across the model + system prompt + harness stack, build frameworks for assessing production agent performance, and turn messy failures into durable improvements.\n\n\nWhat You’ll Do\n\n - Design and build the core agent harness and execution loop that lets Codex agents interpret model outputs, use tools, execute code, and complete long-horizon tasks safely.\n\n - Build sandboxing, isolation, orchestration, state, and workflow infrastructure for agents operating in real development environments.\n\n - Develop evaluation, experimentation, and debugging systems that distinguish harness issues, model behavior, inference/runtime issues, and product failures.\n\n - Run ablations across prompts, model-facing interfaces, context construction, tool-use strategies, and harness behavior to improve solve rate, reliability, latency, and cost.\n\n - Improve observability, profiling, and diagnostics across the agent stack, from backend systems to inference, GPUs, and fleet capacity.\n\n - Work closely with research to make the harness trainable, measurable, and useful for improving frontier agentic models.\n\n - Build shared primitives that make Codex faster, safer, more reliable, and easier for other teams and open-source users to build on.\n \n You Might Be A Good Fit If You\n\n - Have built or operated production systems in distributed systems, infrastructure, developer tooling, sandboxing, virtualization, cloud platforms, or ML systems.\n\n - Enjoy working across layers: Rust systems code, Python configuration layers, APIs, agent orchestration, evals, logs/traces, inference behavior, runtime constraints, and user outcomes.\n\n - Have hands-on experience with LLM applications, coding agents, evals, model deployment, inference, compiler/runtime performance, or developer platforms.\n\n - Care deeply about reliability, safety, performance, debuggability, and clean abstractions.\n\n - Can debug from evidence and move quickly from ambiguous production failures to practical, durable fixes.\n\n - Want to work close to research while still shipping changes to production\n\n - Still write meaningful code, show strong ownership, and can lead scoped or multi-team AI systems work.\n\n\nBonus Points\n\n - Deep Rust, systems, sandboxing, isolation, or low-level platform experience.\n\n - Experience with coding agents, agent harnesses, tool-using LLM systems, model evals, or post-training feedback loops.\n\n - Background in compilers, kernels, runtimes, inference optimization, GPU systems, benchmarking, profiling, or performance engineering.\n\n - Experience building production infrastructure used by many engineers or users under demanding reliability and security constraints.\n\n - Open-source infrastructure or developer-platform work with strong taste for APIs and usability.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"58afb64b-5930-4e0e-a7a3-504b74fd8634","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d42a31e8-bf7c-40d5-98c8-8a2924782643","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"def26a5f-7df1-4c93-93f3-800232a03789","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"7b05d54f-c4ef-4677-bb05-f69288f585d8","title":"Tech Lead, Deployment & Operations — Custom Infrastructure","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-16T00:33:32.830+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7b05d54f-c4ef-4677-bb05-f69288f585d8","applyUrl":"https://jobs.ashbyhq.com/openai/7b05d54f-c4ef-4677-bb05-f69288f585d8/application","descriptionHtml":"OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
We are seeking a Technical Lead to lead deployment and operations for OpenAI’s Silicon & Systems team. This person will become the Directly-Responsible Individual responsible for bringing OpenAI’s custom silicon and associated systems into data center environments, ensuring successful deployment, bring-up, validation, operational readiness, and ongoing reliability at scale.
This role sits at the intersection of silicon, systems, infrastructure, data center operations, and software. You will lead a team focused on taking new hardware platforms from lab validation into production data center deployment. You will be responsible for building the operational processes, technical workflows, tooling, and cross-functional alignment required to deploy and operate custom AI hardware reliably in OpenAI’s supercomputing infrastructure.
The ideal candidate is both a strong leader and a deeply technical operator. You should be comfortable staying close to the technical details of hardware bring-up, fleet deployment, debugging, system validation, data center integration, and production operations. This role requires strong execution, excellent cross-functional judgment, and the ability to drive clarity in ambiguous, fast-moving environments.
Lead a team responsible for deployment and operations of OpenAI’s custom silicon and systems in data center environments
Own the path from hardware bring-up and validation through production deployment, operational readiness, and sustained fleet support
Partner closely with silicon, systems, software, infrastructure, networking, data center, supply chain, and external partner teams to ensure successful deployment at scale
Define deployment processes, operational playbooks, technical readiness criteria, escalation paths, and reliability practices for new hardware platforms
Drive cross-functional execution across lab bring-up, rack/system integration, data center deployment, fleet monitoring, debugging, and issue resolution
Stay hands-on technically through architecture reviews, deployment planning, failure analysis, operational debugging, and critical system-level decision-making
Identify gaps in tooling, observability, automation, validation coverage, and operational processes, and build plans to close them
Establish clear metrics for deployment readiness, reliability, performance, maintainability, and operational health
Build a strong engineering culture grounded in ownership, technical rigor, operational excellence, and high-velocity execution
Ensure OpenAI’s custom hardware platforms can be deployed and operated reliably, repeatably, and safely at scale
Be a contributor and technical driver for the architecture and design of future ML systems
Enjoy mentoring and developing engineers while staying deeply engaged in technical execution
Are excited by the challenge of bringing new custom hardware platforms into real-world production data center environments
Can operate across silicon, systems, software, infrastructure, and data center operations
Are comfortable leading through ambiguity, especially when the hardware, tooling, and operational model are still being built
Have strong judgment around deployment sequencing, technical risk, operational readiness, and when to escalate
Communicate clearly across technical and operational teams, and can align stakeholders through complex deployment and production issues
Care deeply about building practical systems, tools, and processes that work reliably at scale
Have a bias toward ownership and are comfortable jumping into urgent technical issues when needed
8+ years of engineering experience in hardware systems, infrastructure, data center deployment, production operations, systems engineering, silicon bring-up, or related technical domains
Strong technical depth in one or more of: hardware deployment, data center operations, rack-scale systems, silicon bring-up, systems validation, fleet operations, reliability engineering, infrastructure automation, or hardware/software integration
Experience bringing complex hardware systems from development or validation into production environments
Experience working closely with silicon, systems, software, infrastructure, networking, or data center teams
Experience with deployment planning, operational readiness, incident response, debugging, and root-cause analysis for production systems
Experience building tooling, automation, observability, or operational processes that improve deployment quality and fleet reliability
Demonstrated ability to hire, develop, and lead senior technical talent
Ability to move fluidly between people leadership, technical strategy, and hands-on operational problem solving
Strong written and verbal communication skills, especially in high-urgency, cross-functional technical environments
Experience working in fast-moving environments
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
Compensation Range: $342K - $445K USD
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\n\nABOUT THE ROLE\n\nWe are seeking a Technical Lead to lead deployment and operations for OpenAI’s Silicon & Systems team. This person will become the Directly-Responsible Individual responsible for bringing OpenAI’s custom silicon and associated systems into data center environments, ensuring successful deployment, bring-up, validation, operational readiness, and ongoing reliability at scale.\n\nThis role sits at the intersection of silicon, systems, infrastructure, data center operations, and software. You will lead a team focused on taking new hardware platforms from lab validation into production data center deployment. You will be responsible for building the operational processes, technical workflows, tooling, and cross-functional alignment required to deploy and operate custom AI hardware reliably in OpenAI’s supercomputing infrastructure.\n\nThe ideal candidate is both a strong leader and a deeply technical operator. You should be comfortable staying close to the technical details of hardware bring-up, fleet deployment, debugging, system validation, data center integration, and production operations. This role requires strong execution, excellent cross-functional judgment, and the ability to drive clarity in ambiguous, fast-moving environments.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead a team responsible for deployment and operations of OpenAI’s custom silicon and systems in data center environments\n\n - Own the path from hardware bring-up and validation through production deployment, operational readiness, and sustained fleet support\n\n - Partner closely with silicon, systems, software, infrastructure, networking, data center, supply chain, and external partner teams to ensure successful deployment at scale\n\n - Define deployment processes, operational playbooks, technical readiness criteria, escalation paths, and reliability practices for new hardware platforms\n\n - Drive cross-functional execution across lab bring-up, rack/system integration, data center deployment, fleet monitoring, debugging, and issue resolution\n\n - Stay hands-on technically through architecture reviews, deployment planning, failure analysis, operational debugging, and critical system-level decision-making\n\n - Identify gaps in tooling, observability, automation, validation coverage, and operational processes, and build plans to close them\n\n - Establish clear metrics for deployment readiness, reliability, performance, maintainability, and operational health\n\n - Build a strong engineering culture grounded in ownership, technical rigor, operational excellence, and high-velocity execution\n\n - Ensure OpenAI’s custom hardware platforms can be deployed and operated reliably, repeatably, and safely at scale\n\n - Be a contributor and technical driver for the architecture and design of future ML systems\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Enjoy mentoring and developing engineers while staying deeply engaged in technical execution\n\n - Are excited by the challenge of bringing new custom hardware platforms into real-world production data center environments\n\n - Can operate across silicon, systems, software, infrastructure, and data center operations\n\n - Are comfortable leading through ambiguity, especially when the hardware, tooling, and operational model are still being built\n\n - Have strong judgment around deployment sequencing, technical risk, operational readiness, and when to escalate\n\n - Communicate clearly across technical and operational teams, and can align stakeholders through complex deployment and production issues\n\n - Care deeply about building practical systems, tools, and processes that work reliably at scale\n\n - Have a bias toward ownership and are comfortable jumping into urgent technical issues when needed\n\n\nQUALIFICATIONS\n\n - 8+ years of engineering experience in hardware systems, infrastructure, data center deployment, production operations, systems engineering, silicon bring-up, or related technical domains\n\n - Strong technical depth in one or more of: hardware deployment, data center operations, rack-scale systems, silicon bring-up, systems validation, fleet operations, reliability engineering, infrastructure automation, or hardware/software integration\n\n - Experience bringing complex hardware systems from development or validation into production environments\n\n - Experience working closely with silicon, systems, software, infrastructure, networking, or data center teams\n\n - Experience with deployment planning, operational readiness, incident response, debugging, and root-cause analysis for production systems\n\n - Experience building tooling, automation, observability, or operational processes that improve deployment quality and fleet reliability\n\n - Demonstrated ability to hire, develop, and lead senior technical talent\n\n - Ability to move fluidly between people leadership, technical strategy, and hands-on operational problem solving\n\n - Strong written and verbal communication skills, especially in high-urgency, cross-functional technical environments\n\n - Experience working in fast-moving environments\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\nCompensation Range: $342K - $445K USD\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$342K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$342K - $445K","compensationTiers":[{"id":"eb3b19aa-a28e-41fe-9ab9-ae25ed35826a","tierSummary":"$342K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"25dda43f-75fa-4ce3-9d37-b64b3725a592","summary":"$342K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":342000,"maxValue":445000},{"id":"52d91f09-cbe1-421e-98e0-ab2abffecbe9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":342000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7bdb15f0-1e3b-4352-b948-47fb35f25d71","title":"Manager, Applied AI Engineering (Startups)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-08-31T13:54:24.840+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7bdb15f0-1e3b-4352-b948-47fb35f25d71","applyUrl":"https://jobs.ashbyhq.com/openai/7bdb15f0-1e3b-4352-b948-47fb35f25d71/application","descriptionHtml":"About the Team
The Applied AI Engineering team partners closely with customers to help them move from experimentation to production with OpenAI’s technologies. We act as trusted technical advisors, working across customer strategy, architecture, deployment, and adoption to help organizations realize meaningful impact from frontier AI.
The Startups segment serves fast-moving, high-growth companies that are often building new products, workflows, and businesses directly on top of AI. These customers move quickly, operate with high ambiguity, and expect practical, creative, and technically rigorous partnership.
About the Role
We are looking for an Applied AI Engineering Manager, Startups to lead and scale the Startups Applied AI Engineering motion. This team helps high-growth startups move quickly from experimentation to production, unlock meaningful usage, and build durable technical partnerships with OpenAI.
This leader will operate in a high-velocity customer segment where founders, CTOs, and technical teams expect speed, judgment, and hands-on problem-solving. They will balance team leadership, technical depth, customer prioritization, and cross-functional influence across Sales, Product, Engineering, Research, and broader go-to-market teams.
In this role, you will define how OpenAI supports startup customers at scale: identifying where deep technical engagement can unlock outsized impact, building repeatable deployment mechanisms, and ensuring the team can serve a broad and dynamic customer base without losing quality or strategic focus.
In this role, you will:
Craft and continuously refine the strategic vision and operating model for the Startups Applied AI Engineering team, aligning it with OpenAI’s broader company objectives and the evolving needs of high-growth startup customers.
Lead, mentor, and grow a team of high-performing technical ICs supporting startup customers across AI-native, developer-led, and product-led companies.
Help startups move from early experimentation to production usage by identifying technical blockers, advising on architecture, and driving practical paths to deployment.
Partner closely with Sales to determine where technical engagement can accelerate adoption, production usage, and long-term account growth.
Represent the technical voice of startup customers by synthesizing high-signal feedback, especially around developer experience, product gaps, deployment blockers, model performance, and emerging use cases.
Translate recurring startup needs into repeatable playbooks, starter packs, reference architectures, internal tooling, and customer-facing assets that help the broader team move faster.
Serve as a senior technical escalation point for priority startup customers, including founder-, CTO-, and technical executive-level conversations.
Balance urgent customer needs with OpenAI’s broader product and platform priorities, especially when startups request niche features, bespoke support, or accelerated roadmap changes.
Coach Applied AI Engineers on technical quality, customer judgment, prioritization, executive communication, and cross-functional partnership.
Partner across Sales, Product, Engineering, Research, and other GTM teams to improve how OpenAI supports startups from early adoption through scaled production usage.
You might thrive in this role if you:
Have proven experience founding, scaling, or operating within early-stage startups, ideally in technical leadership roles where you owned both product or customer outcomes and technical execution.
Have a strong track record of building and leading technical, customer-facing teams in high-growth, ambiguous, or startup-heavy environments.
Bring strong technical depth across APIs, platform products, AI/ML systems, developer workflows, and production deployment considerations.
Have experience creating scalable operating models, not just managing one-off customer escalations.
Are comfortable working directly with founders, CTOs, technical executives, and highly technical ICs.
Demonstrate strong judgment about when to go deep for a strategic customer versus when to build repeatable mechanisms for the broader segment.
Can translate complex technical and product considerations into clear decisions, practical guidance, and customer-facing recommendations.
Operate with speed, iteration, and pragmatic customer impact without sacrificing quality, safety, or OpenAI’s long-term platform strategy.
Are personally committed to fostering the safe and beneficial development of AI.
Success in this role may look like:
Increased startup account usage, including tokens, requests, and production workloads.
A strong cadence of successful customer sprints and production-oriented technical engagements.
High-quality customer stories, founder and CTO satisfaction, and referenceable startup wins.
Creation of repeatable startup deployment patterns, starter packs, templates, and reference architectures.
Strong Product and Research feedback loops informed by startup customer needs and emerging use cases.
A healthy, high-performing team with strong prioritization, clear operating mechanisms, and the ability to scale coverage across a high-demand segment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Engineering team partners closely with customers to help them move from experimentation to production with OpenAI’s technologies. We act as trusted technical advisors, working across customer strategy, architecture, deployment, and adoption to help organizations realize meaningful impact from frontier AI.\n\nThe Startups segment serves fast-moving, high-growth companies that are often building new products, workflows, and businesses directly on top of AI. These customers move quickly, operate with high ambiguity, and expect practical, creative, and technically rigorous partnership.\n\n\nAbout the Role\n\nWe are looking for an Applied AI Engineering Manager, Startups to lead and scale the Startups Applied AI Engineering motion. This team helps high-growth startups move quickly from experimentation to production, unlock meaningful usage, and build durable technical partnerships with OpenAI.\n\nThis leader will operate in a high-velocity customer segment where founders, CTOs, and technical teams expect speed, judgment, and hands-on problem-solving. They will balance team leadership, technical depth, customer prioritization, and cross-functional influence across Sales, Product, Engineering, Research, and broader go-to-market teams.\n\nIn this role, you will define how OpenAI supports startup customers at scale: identifying where deep technical engagement can unlock outsized impact, building repeatable deployment mechanisms, and ensuring the team can serve a broad and dynamic customer base without losing quality or strategic focus.\n\n\nIn this role, you will:\n\n - Craft and continuously refine the strategic vision and operating model for the Startups Applied AI Engineering team, aligning it with OpenAI’s broader company objectives and the evolving needs of high-growth startup customers.\n\n - Lead, mentor, and grow a team of high-performing technical ICs supporting startup customers across AI-native, developer-led, and product-led companies.\n\n - Help startups move from early experimentation to production usage by identifying technical blockers, advising on architecture, and driving practical paths to deployment.\n\n - Partner closely with Sales to determine where technical engagement can accelerate adoption, production usage, and long-term account growth.\n\n - Represent the technical voice of startup customers by synthesizing high-signal feedback, especially around developer experience, product gaps, deployment blockers, model performance, and emerging use cases.\n\n - Translate recurring startup needs into repeatable playbooks, starter packs, reference architectures, internal tooling, and customer-facing assets that help the broader team move faster.\n\n - Serve as a senior technical escalation point for priority startup customers, including founder-, CTO-, and technical executive-level conversations.\n\n - Balance urgent customer needs with OpenAI’s broader product and platform priorities, especially when startups request niche features, bespoke support, or accelerated roadmap changes.\n\n - Coach Applied AI Engineers on technical quality, customer judgment, prioritization, executive communication, and cross-functional partnership.\n\n - Partner across Sales, Product, Engineering, Research, and other GTM teams to improve how OpenAI supports startups from early adoption through scaled production usage.\n\n\nYou might thrive in this role if you:\n\n - Have proven experience founding, scaling, or operating within early-stage startups, ideally in technical leadership roles where you owned both product or customer outcomes and technical execution.\n\n - Have a strong track record of building and leading technical, customer-facing teams in high-growth, ambiguous, or startup-heavy environments.\n\n - Bring strong technical depth across APIs, platform products, AI/ML systems, developer workflows, and production deployment considerations.\n\n - Have experience creating scalable operating models, not just managing one-off customer escalations.\n\n - Are comfortable working directly with founders, CTOs, technical executives, and highly technical ICs.\n\n - Demonstrate strong judgment about when to go deep for a strategic customer versus when to build repeatable mechanisms for the broader segment.\n\n - Can translate complex technical and product considerations into clear decisions, practical guidance, and customer-facing recommendations.\n\n - Operate with speed, iteration, and pragmatic customer impact without sacrificing quality, safety, or OpenAI’s long-term platform strategy.\n\n - Are personally committed to fostering the safe and beneficial development of AI.\n\n\nSuccess in this role may look like:\n\n - Increased startup account usage, including tokens, requests, and production workloads.\n\n - A strong cadence of successful customer sprints and production-oriented technical engagements.\n\n - High-quality customer stories, founder and CTO satisfaction, and referenceable startup wins.\n\n - Creation of repeatable startup deployment patterns, starter packs, templates, and reference architectures.\n\n - Strong Product and Research feedback loops informed by startup customer needs and emerging use cases.\n\n - A healthy, high-performing team with strong prioritization, clear operating mechanisms, and the ability to scale coverage across a high-demand segment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$302K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$302K - $335K","compensationTiers":[{"id":"2d838b0d-4bd4-4ab4-a3fb-f3f28edd333c","tierSummary":"$302K – $335K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"14649901-451c-4c70-8cb5-808ad1d9a0f4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f19c97f7-3275-48ab-8dae-4067405a2fe1","summary":"$302K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":335000}]}},{"id":"89d61ae8-1ce1-4187-9edd-da8029979e41","title":"Forward Deployed Security Engineer","department":"Security","team":"Security","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-21T17:56:39.330+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/89d61ae8-1ce1-4187-9edd-da8029979e41","applyUrl":"https://jobs.ashbyhq.com/openai/89d61ae8-1ce1-4187-9edd-da8029979e41/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.
About the Role
Our technologies support some of the most important and impactful work in the world, including our strategic and high-impact customers in the public sector. As a Forward Deployed Security Engineer (FDSecE) you will be responsible for securing these novel applications of OpenAI’s technology. We’re looking for motivated, tenacious, and curious people who will work closely with engineering teams to ensure our infrastructure deployments are highly secure against our adversaries.
As an FDSecE, you will embed directly throughout the lifecycle, working on-site and being hands-on to ensure the overall security of these deployments from design to production and through ongoing operations.
This role is preferred to be based in Washington DC but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel to and working from customer sites is required for this role.
In this role, you will:
Deeply embed with our most strategic public sector customers to implement and maintain robust security controls.
Be a design and technical thought partner by leveraging security expertise on protective controls including access controls, authentication, encryption, network, and system security.
Collaborate closely with teammates, cross-functional teams, customers, and service providers to achieve security and compliance goals.
Ensure continuity of critical security and monitoring controls through routine security assessments, threat monitoring, and security validation exercises.
You might thrive in this role if you have:
An active US security clearance.
5+ years of security engineering experience, with an emphasis on infrastructure security, application security, network security, datacenter security, and systems engineering.
Familiarity with deployment models, including to cloud platforms (Azure, AWS) and the underlying infrastructure primitives (Kubernetes, Terraform)
Proficiency in programming languages such as Python, Golang, or similar.
A proven track record of developing high-quality, scalable, and secure infrastructure.
Experience with security operations including insider threat monitoring, network/endpoint detection and response, or red team or penetration testing operations.
Comprehensive knowledge of modern adversary tactics, techniques, and procedures.
The ability to work collaboratively and effectively in a cross-functional team environment.
Thrive in dynamic environments and can navigate ambiguity with ease.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.\n\n\n\nAbout the Role\n\nOur technologies support some of the most important and impactful work in the world, including our strategic and high-impact customers in the public sector. As a Forward Deployed Security Engineer (FDSecE) you will be responsible for securing these novel applications of OpenAI’s technology. We’re looking for motivated, tenacious, and curious people who will work closely with engineering teams to ensure our infrastructure deployments are highly secure against our adversaries.\n\nAs an FDSecE, you will embed directly throughout the lifecycle, working on-site and being hands-on to ensure the overall security of these deployments from design to production and through ongoing operations.\n\nThis role is preferred to be based in Washington DC but may consider remote work. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel to and working from customer sites is required for this role.\n\n\n\nIn this role, you will:\n\n - Deeply embed with our most strategic public sector customers to implement and maintain robust security controls.\n\n - Be a design and technical thought partner by leveraging security expertise on protective controls including access controls, authentication, encryption, network, and system security.\n\n - Collaborate closely with teammates, cross-functional teams, customers, and service providers to achieve security and compliance goals.\n\n - Ensure continuity of critical security and monitoring controls through routine security assessments, threat monitoring, and security validation exercises.\n \n \n\nYou might thrive in this role if you have:\n\n - An active US security clearance.\n\n - 5+ years of security engineering experience, with an emphasis on infrastructure security, application security, network security, datacenter security, and systems engineering.\n\n - Familiarity with deployment models, including to cloud platforms (Azure, AWS) and the underlying infrastructure primitives (Kubernetes, Terraform)\n\n - Proficiency in programming languages such as Python, Golang, or similar.\n\n - A proven track record of developing high-quality, scalable, and secure infrastructure.\n\n - Experience with security operations including insider threat monitoring, network/endpoint detection and response, or red team or penetration testing operations.\n\n - Comprehensive knowledge of modern adversary tactics, techniques, and procedures.\n\n - The ability to work collaboratively and effectively in a cross-functional team environment.\n\n - Thrive in dynamic environments and can navigate ambiguity with ease.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"831821d6-281c-45d3-9a4d-1a31ee37ae63","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"67ba75d4-72dd-4ceb-8b32-8008e304c8d3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"0929fc3f-e515-4d35-89c3-c7180e5c63f9","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"201224fb-6d5f-4e3a-b183-25931d5c776d","title":"Senior Manager, Financial Reporting ","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T12:54:01.786+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/201224fb-6d5f-4e3a-b183-25931d5c776d","applyUrl":"https://jobs.ashbyhq.com/openai/201224fb-6d5f-4e3a-b183-25931d5c776d/application","descriptionHtml":"About the Team
OpenAI Finance ensures the organization’s financial integrity and scalability in pursuit of our mission. Our Financial Reporting team is central to delivering accurate, timely, and GAAP-compliant financial information to internal and external stakeholders. We focus on building robust, scalable reporting systems and processes to support rapid organizational growth and complexity.
About the Role
OpenAI is hiring a Senior Manager, Financial Reporting to help build and run a best-in-class financial reporting engine in a technically complex, rapidly evolving, and high-growth environment. We are looking for a seasoned external reporting professional who pairs strong technical judgment with a roll-up-your-sleeves mindset - owning key reporting deliverables, driving rigorous tie-outs and disclosure quality, and converting ambiguity into audit-ready output. This role will collaborate closely with teams across Accounting, FP&A, Tax, Legal, and Investor Relations to improve reporting processes, streamline data flows, and elevate how financial information is communicated across stakeholders.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Modernize reporting workflows through AI integration — Leverage ChatGPT, Codex, and proprietary AI tools to minimize manual effort and accelerate deep analysis, while maintaining the rigorous judgment and accountability required for high-quality, audit-ready outputs.
Own end-to-end financial statements and disclosures — Prepare GAAP financial statements, footnotes, and supporting schedules; maintain rollforwards, tie-outs, and internal consistency checks to ensure outputs are complete and audit-ready.
Drive audit readiness and execution — Partner with external auditors to manage day-to-day audit workflow (PBC coordination, support quality, issue resolution) and keep reporting on track with minimal rework.
Lead disciplined close-to-reporting tie-outs — Ensure reporting outputs reconcile to source records, variances are understood/documented, and key schedules are accurate, well-supported, and repeatable each cycle.
Partner cross-functionally to deliver high-quality reporting — Collaborate with Accounting, FP&A, Tax, Legal, and Investor Relations to align inputs, resolve questions quickly, and streamline end-to-end reporting processes and data flows.
Translate complexity into clear narratives — Turn technical accounting conclusions, analyses, and audit feedback into crisp disclosures, memos, and leadership-ready summaries with strong written and verbal communication.
Improve scalability and reduce manual effort — Identify and implement process improvements, standard templates, and control points to simplify workflows, increase automation where possible, and raise the overall quality bar as the company grows.
You might thrive in this role if you have:
10+ years of progressive accounting experience (including 4+ in external reporting), with a strong track record owning GAAP financial statements/disclosures in dynamic and high-growth environments (Big 4 and public company experience preferred).
Hands-on experience with financial reporting and ERP systems (e.g., Workiva, Oracle), demonstrating the ability to automate and integrate data for accurate reporting.
Strong track record of successfully managing end-to-end reporting, consistently delivering accurate, audit-ready documentation.
Proven project management and communication skills, adept at simplifying and conveying complex financial information clearly to diverse stakeholders, including executives, boards, and investors.
Active CPA license and deep technical accounting knowledge, with proven expertise in researching standards, preparing technical memos, and managing complex accounting transactions.
Nice to have:
Background working in late-stage startups or large tech companies, particularly those undergoing significant growth, transformation, or scale-up.
Experience working in investor relations or closely partnering with IR teams, managing investor inquiries, and preparing communications for stakeholders.
Exposure to high-visibility financial events, such as operational maturity initiatives, financing rounds, mergers, or acquisitions.
Genuine passion for innovation, with an interest in AI and mission-driven organizations, coupled with exceptional problem-solving capabilities and strategic thinking.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Finance ensures the organization’s financial integrity and scalability in pursuit of our mission. Our Financial Reporting team is central to delivering accurate, timely, and GAAP-compliant financial information to internal and external stakeholders. We focus on building robust, scalable reporting systems and processes to support rapid organizational growth and complexity.\n\n\n\n\nAbout the Role\n\nOpenAI is hiring a Senior Manager, Financial Reporting to help build and run a best-in-class financial reporting engine in a technically complex, rapidly evolving, and high-growth environment. We are looking for a seasoned external reporting professional who pairs strong technical judgment with a roll-up-your-sleeves mindset - owning key reporting deliverables, driving rigorous tie-outs and disclosure quality, and converting ambiguity into audit-ready output. This role will collaborate closely with teams across Accounting, FP&A, Tax, Legal, and Investor Relations to improve reporting processes, streamline data flows, and elevate how financial information is communicated across stakeholders.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIn this role, you will:\n\n - Modernize reporting workflows through AI integration — Leverage ChatGPT, Codex, and proprietary AI tools to minimize manual effort and accelerate deep analysis, while maintaining the rigorous judgment and accountability required for high-quality, audit-ready outputs.\n\n - Own end-to-end financial statements and disclosures — Prepare GAAP financial statements, footnotes, and supporting schedules; maintain rollforwards, tie-outs, and internal consistency checks to ensure outputs are complete and audit-ready.\n\n - Drive audit readiness and execution — Partner with external auditors to manage day-to-day audit workflow (PBC coordination, support quality, issue resolution) and keep reporting on track with minimal rework.\n\n - Lead disciplined close-to-reporting tie-outs — Ensure reporting outputs reconcile to source records, variances are understood/documented, and key schedules are accurate, well-supported, and repeatable each cycle.\n\n - Partner cross-functionally to deliver high-quality reporting — Collaborate with Accounting, FP&A, Tax, Legal, and Investor Relations to align inputs, resolve questions quickly, and streamline end-to-end reporting processes and data flows.\n\n - Translate complexity into clear narratives — Turn technical accounting conclusions, analyses, and audit feedback into crisp disclosures, memos, and leadership-ready summaries with strong written and verbal communication.\n\n - Improve scalability and reduce manual effort — Identify and implement process improvements, standard templates, and control points to simplify workflows, increase automation where possible, and raise the overall quality bar as the company grows.\n \n \n \n\nYou might thrive in this role if you have:\n\n - 10+ years of progressive accounting experience (including 4+ in external reporting), with a strong track record owning GAAP financial statements/disclosures in dynamic and high-growth environments (Big 4 and public company experience preferred).\n\n - Hands-on experience with financial reporting and ERP systems (e.g., Workiva, Oracle), demonstrating the ability to automate and integrate data for accurate reporting.\n\n - Strong track record of successfully managing end-to-end reporting, consistently delivering accurate, audit-ready documentation.\n\n - Proven project management and communication skills, adept at simplifying and conveying complex financial information clearly to diverse stakeholders, including executives, boards, and investors.\n\n - Active CPA license and deep technical accounting knowledge, with proven expertise in researching standards, preparing technical memos, and managing complex accounting transactions.\n \n \n \n\nNice to have: \n\n - Background working in late-stage startups or large tech companies, particularly those undergoing significant growth, transformation, or scale-up.\n\n - Experience working in investor relations or closely partnering with IR teams, managing investor inquiries, and preparing communications for stakeholders.\n\n - Exposure to high-visibility financial events, such as operational maturity initiatives, financing rounds, mergers, or acquisitions.\n\n - Genuine passion for innovation, with an interest in AI and mission-driven organizations, coupled with exceptional problem-solving capabilities and strategic thinking.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"30acdad7-ac83-448f-af64-3d34a42da964","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"29c732de-a59d-4ed9-8791-d350845ea4b5","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"815d7ae8-bd5d-4d52-a6bb-42b8f45d5a61","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b8a1293b-bf5b-488d-8257-869584db6496","title":"Technical Program Manager, Support Delivery","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-22T20:56:10.615+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b8a1293b-bf5b-488d-8257-869584db6496","applyUrl":"https://jobs.ashbyhq.com/openai/b8a1293b-bf5b-488d-8257-869584db6496/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams.
We’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment.
This role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available.
In this role, you will:
Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team
Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks stay healthy over time
Lead strategy and program design for internal support initiatives, including specialization programs, quality initiatives, community support, product reliability and launch supportability
Coordinate requirements, implementation, and ongoing iteration with internal build owners and systems partners
Lead projects to identify, implement, and scale tools and automation that improve customer support efficiency and effectiveness
Identify and scale practical AI-powered workflows across support operations, using automation, LLMs, and internal tooling to reduce manual work, improve resolution quality, and help the team operate more effectively at scale
Collaborate across teams to identify opportunities for improvement, reduce friction, and enhance overall customer satisfaction
Help shape the vision and strategy of a new team, contributing to its long-term success and influence across the organization
You might thrive in this role if you:
Have 8+ years of experience in program management, operations, or support engineering, with a focus on building scalable processes and tooling
Have shipped or maintained tools and automations (dashboards, ETL pipelines, low-code apps) that eliminated manual work and scaled beyond a single team
Treat ChatGPT & LLMs as default co-developers, rapidly turning natural-language ideas into working code or queries
Deeply enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams
Excel in a dynamic, high-impact team environment where you can create structure and make meaningful contributions
Are passionate about using tools and automation to drive efficiency and improve customer outcomes
Possess exceptional communication, organization, and problem-solving skills
Have a high ownership mindset with a bias toward action; comfortable operating in ambiguity, driving clarity, and rolling up their sleeves to get things done
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\n \n\nAbout the Role\n\nWe are looking for a Technical Program Manager to join our Senior Support Engineering team. This role is an exciting opportunity to help define and implement foundational support practices that will scale with OpenAI’s growth. You will lead efforts to establish new operational frameworks, driving process alignment with various internal teams, and leading tooling and automation projects. This position offers the chance to make a significant impact in shaping customer experience while collaborating across multiple teams.\n\nWe’re looking for people who thrive at the intersection of project management, systems building, data science/data engineering/software engineering, team enablement, and customer advocacy – and enjoy working cross-functionally in a fast-paced, evolving environment.\n\nThis role is based in San Francisco, CA, and follows a hybrid work model of 3 days in-office per week. Relocation assistance is available.\n\n \n\nIn this role, you will:\n\n - Lead support delivery programs for Tier 3 frontline delivery for our most strategic customers, including productivity and workflow improvements, team operations, and knowledge management for the Support Delivery team\n\n - Partner with Support Delivery and cross-functional leadership to define the experience, stand up the program, manage pilots and rollout, and ensure premium operations and playbooks stay healthy over time\n\n - Lead strategy and program design for internal support initiatives, including specialization programs, quality initiatives, community support, product reliability and launch supportability\n\n - Coordinate requirements, implementation, and ongoing iteration with internal build owners and systems partners\n\n - Lead projects to identify, implement, and scale tools and automation that improve customer support efficiency and effectiveness\n\n - Identify and scale practical AI-powered workflows across support operations, using automation, LLMs, and internal tooling to reduce manual work, improve resolution quality, and help the team operate more effectively at scale\n\n - Collaborate across teams to identify opportunities for improvement, reduce friction, and enhance overall customer satisfaction\n\n - Help shape the vision and strategy of a new team, contributing to its long-term success and influence across the organization\n\n \n\nYou might thrive in this role if you:\n\n - Have 8+ years of experience in program management, operations, or support engineering, with a focus on building scalable processes and tooling\n\n - Have shipped or maintained tools and automations (dashboards, ETL pipelines, low-code apps) that eliminated manual work and scaled beyond a single team\n\n - Treat ChatGPT & LLMs as default co-developers, rapidly turning natural-language ideas into working code or queries\n\n - Deeply enjoy working cross-functionally and are skilled at building relationships with Product, Engineering, and Operations teams\n\n - Excel in a dynamic, high-impact team environment where you can create structure and make meaningful contributions\n\n - Are passionate about using tools and automation to drive efficiency and improve customer outcomes\n\n - Possess exceptional communication, organization, and problem-solving skills\n\n - Have a high ownership mindset with a bias toward action; comfortable operating in ambiguity, driving clarity, and rolling up their sleeves to get things done\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"eb4cdab2-2fd5-4fbf-96a9-50919b2d3555","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8ad5d2d4-1e7f-48ca-97da-3e2958a4c4ea","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f6661bd0-4858-48fe-b3b0-7666f477ba34","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000}]}},{"id":"a6a421a5-0d3d-4f2f-9767-7c25b6e7d2fc","title":"Safety Transparency Editor, Safety Systems","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-17T02:56:40.957+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a6a421a5-0d3d-4f2f-9767-7c25b6e7d2fc","applyUrl":"https://jobs.ashbyhq.com/openai/a6a421a5-0d3d-4f2f-9767-7c25b6e7d2fc/application","descriptionHtml":"About the Team
Safety Systems works to ensure OpenAI’s most capable models can be developed and deployed responsibly. Our work spans evaluations, safeguards, red teaming, deployment decisions, and the systems that help OpenAI understand and reduce risk as models become more capable and widely used.
Within Safety Systems, the Trustworthy AI team is growing its safety transparency function: a practice focused on helping external audiences understand OpenAI’s technical safety work with greater clarity, rigor, and continuity. We create and improve the public artifacts that explain how our systems are evaluated for safety, what safeguards we build, what decisions we make, and where uncertainty remains.
This work includes system cards, the Deployment Safety Hub, safety-related blogs, public governance documents, and other outputs that communicate technical safety topics to external audiences. It also includes building new ways to make technical safety information easier to understand, navigate, and use—including AI-assisted workflows, data visualizations, and interactive tools that make complex technical work more legible over time.
About the Role
We are looking for a Safety Transparency Editor to own the editorial quality of key safety transparency artifacts and systems.
This is a hands-on role for someone who can write crystal-clear, pitch-perfect explanations of the hardest and highest-stakes technical safety topics that OpenAI tackles, and who can lean into AI to build systems that help the broader organization do this work better.
Your core responsibility is to shape and execute how our technical safety work is externally communicated: identifying the narrative thread, exercising judgment about which details matter, determining where additional context, explanation, or supporting evidence is needed, translating complexity without sacrificing precision, and helping external audiences understand both the safety measures we’ve taken and the uncertainties that remain. To do this work effectively, you will need to be comfortable educating yourself, using AI tools and existing internal evidence, about the nuances of technical safety work taking place across OpenAI.
You will serve as the editorial driver behind system cards and related transparency materials, partnering closely with Safety Programs, researchers, evaluators, red-teamers, policy experts, legal partners, product marketing and communications teams, and other launch stakeholders. You will transform complex technical safety topics into public-facing artifacts that are rigorous, accessible, and faithful to the underlying substance.
You’ll also be expected to use AI deeply in your own practice—not simply as a learning and drafting tool, but as a means of rethinking how this work gets done. You should instinctively look for opportunities to build workflows, automate repetitive tasks, improve consistency, and create systems that enable the organization to produce high-quality transparency artifacts at scale and speed.
This role demands deep ownership and accountability. The ideal candidate is equally at home refining a tricky explanation of a nuanced technical point, and investing in building systems that make the next ten explanations easier to produce.
This role is ideal for someone who combines the judgment of an exceptional editor with the mindset of a builder. You should be comfortable using your voice and judgment while approaching the work with humility, intellectual honesty, and a deep respect for technical nuance.
In This Role, You Will
Serve as the narrative DRI for system cards and related transparency artifacts from initiation through publication.
Partner with the Safety Programs team, researchers, evaluators, red-teamers, policy experts, legal teams, communications partners, and launch teams to translate technical findings into public-facing materials.
Write clear, precise explanations of highly technical safety topics for external audiences without sacrificing rigor or nuance.
Shape the editorial structure and narrative arc of transparency artifacts, ensuring they accurately communicate what OpenAI has done, why it matters, and where uncertainty remains.
Exercise strong editorial judgment to determine what context is necessary, what caveats should be highlighted, and where additional explanation or supporting evidence may be needed to strengthen public understanding.
Improve repeatable editorial processes, templates, and publication workflows.
Use AI tools to accelerate drafting, synthesize source materials, identify precedents, prepare reviewer packets, and improve consistency across artifacts.
Build systems and workflows that make transparency efforts faster, more scalable, and more effective over time.
Support blogs, governance documents, technical explainers, and other technical safety communications when needed.
Help evolve the Deployment Safety Hub and related transparency surfaces over time.
Example Projects
Drive the narrative, framing, and technical writing and editing for a system card supporting a major model launch.
Translate novel evaluation methodologies, preparedness frameworks, and mitigation approaches into explanations accessible to policymakers, journalists, researchers, and external experts.
Build an AI-assisted workflow that improves consistency, quality, and efficiency of our safety transparency practice.
Help shape the evolution of the Deployment Safety Hub as a trusted destination for understanding OpenAI’s technical safety work.
You Might Thrive in This Role If You
Are an exceptional writer and editor who can make highly technical topics understandable without sacrificing precision.
Have strong editorial judgment and know how to identify the narrative thread in complex, ambiguous material, surfacing what details matter, what context is needed, and how to communicate uncertainty responsibly.
Have strong execution instincts and enjoy owning complex projects from start to finish.
Can synthesize diverse inputs into structured, publication-ready artifacts.
Can earn trust and work in close partnership with technical experts to make their work accessible without oversimplifying it.
Are deeply AI-native in how you work, and instinctively look for opportunities to automate, systematize, and improve editorial processes.
Care deeply about rigor, intellectual honesty, and earning trust through accuracy.
Have the confidence to use your voice and judgment while remaining humble, evidence-driven, and open to feedback.
Enjoy learning unfamiliar technical domains quickly and developing fluency in frontier AI safety concepts.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSafety Systems works to ensure OpenAI’s most capable models can be developed and deployed responsibly. Our work spans evaluations, safeguards, red teaming, deployment decisions, and the systems that help OpenAI understand and reduce risk as models become more capable and widely used.\n\nWithin Safety Systems, the Trustworthy AI team is growing its safety transparency function: a practice focused on helping external audiences understand OpenAI’s technical safety work with greater clarity, rigor, and continuity. We create and improve the public artifacts that explain how our systems are evaluated for safety, what safeguards we build, what decisions we make, and where uncertainty remains.\n\nThis work includes system cards, the Deployment Safety Hub, safety-related blogs, public governance documents, and other outputs that communicate technical safety topics to external audiences. It also includes building new ways to make technical safety information easier to understand, navigate, and use—including AI-assisted workflows, data visualizations, and interactive tools that make complex technical work more legible over time.\n\n\nAbout the Role\n\nWe are looking for a Safety Transparency Editor to own the editorial quality of key safety transparency artifacts and systems.\n\nThis is a hands-on role for someone who can write crystal-clear, pitch-perfect explanations of the hardest and highest-stakes technical safety topics that OpenAI tackles, and who can lean into AI to build systems that help the broader organization do this work better.\n\nYour core responsibility is to shape and execute how our technical safety work is externally communicated: identifying the narrative thread, exercising judgment about which details matter, determining where additional context, explanation, or supporting evidence is needed, translating complexity without sacrificing precision, and helping external audiences understand both the safety measures we’ve taken and the uncertainties that remain. To do this work effectively, you will need to be comfortable educating yourself, using AI tools and existing internal evidence, about the nuances of technical safety work taking place across OpenAI.\n\nYou will serve as the editorial driver behind system cards and related transparency materials, partnering closely with Safety Programs, researchers, evaluators, red-teamers, policy experts, legal partners, product marketing and communications teams, and other launch stakeholders. You will transform complex technical safety topics into public-facing artifacts that are rigorous, accessible, and faithful to the underlying substance.\n\nYou’ll also be expected to use AI deeply in your own practice—not simply as a learning and drafting tool, but as a means of rethinking how this work gets done. You should instinctively look for opportunities to build workflows, automate repetitive tasks, improve consistency, and create systems that enable the organization to produce high-quality transparency artifacts at scale and speed.\n\nThis role demands deep ownership and accountability. The ideal candidate is equally at home refining a tricky explanation of a nuanced technical point, and investing in building systems that make the next ten explanations easier to produce.\n\nThis role is ideal for someone who combines the judgment of an exceptional editor with the mindset of a builder. You should be comfortable using your voice and judgment while approaching the work with humility, intellectual honesty, and a deep respect for technical nuance.\n\n\n\n\nIn This Role, You Will\n\nServe as the narrative DRI for system cards and related transparency artifacts from initiation through publication.\n\nPartner with the Safety Programs team, researchers, evaluators, red-teamers, policy experts, legal teams, communications partners, and launch teams to translate technical findings into public-facing materials.\n\nWrite clear, precise explanations of highly technical safety topics for external audiences without sacrificing rigor or nuance.\n\nShape the editorial structure and narrative arc of transparency artifacts, ensuring they accurately communicate what OpenAI has done, why it matters, and where uncertainty remains.\n\nExercise strong editorial judgment to determine what context is necessary, what caveats should be highlighted, and where additional explanation or supporting evidence may be needed to strengthen public understanding.\n\nImprove repeatable editorial processes, templates, and publication workflows.\n\nUse AI tools to accelerate drafting, synthesize source materials, identify precedents, prepare reviewer packets, and improve consistency across artifacts.\n\nBuild systems and workflows that make transparency efforts faster, more scalable, and more effective over time.\n\nSupport blogs, governance documents, technical explainers, and other technical safety communications when needed.\n\nHelp evolve the Deployment Safety Hub and related transparency surfaces over time.\n\n\nExample Projects\n\nDrive the narrative, framing, and technical writing and editing for a system card supporting a major model launch.\n\nTranslate novel evaluation methodologies, preparedness frameworks, and mitigation approaches into explanations accessible to policymakers, journalists, researchers, and external experts.\n\nBuild an AI-assisted workflow that improves consistency, quality, and efficiency of our safety transparency practice.\n\nHelp shape the evolution of the Deployment Safety Hub as a trusted destination for understanding OpenAI’s technical safety work.\n\n\nYou Might Thrive in This Role If You\n\nAre an exceptional writer and editor who can make highly technical topics understandable without sacrificing precision.\n\nHave strong editorial judgment and know how to identify the narrative thread in complex, ambiguous material, surfacing what details matter, what context is needed, and how to communicate uncertainty responsibly.\n\nHave strong execution instincts and enjoy owning complex projects from start to finish.\n\nCan synthesize diverse inputs into structured, publication-ready artifacts.\n\nCan earn trust and work in close partnership with technical experts to make their work accessible without oversimplifying it.\n\nAre deeply AI-native in how you work, and instinctively look for opportunities to automate, systematize, and improve editorial processes.\n\nCare deeply about rigor, intellectual honesty, and earning trust through accuracy.\n\nHave the confidence to use your voice and judgment while remaining humble, evidence-driven, and open to feedback.\n\nEnjoy learning unfamiliar technical domains quickly and developing fluency in frontier AI safety concepts.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$220K – $245K • Offers Equity","scrapeableCompensationSalarySummary":"$220K - $245K","compensationTiers":[{"id":"9ba70d07-09d9-4ddc-b313-c87b48e6069f","tierSummary":"$220K – $245K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6559450e-9fbe-4631-ab87-be4b9c14b518","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"735a1f7f-b64e-4088-9d9a-e65cfa4191b7","summary":"$220K – $245K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":245000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":220000,"maxValue":245000}]}},{"id":"0b212a4a-6709-4da8-b59d-283a9bbf812e","title":"Software Engineer, Ad Formats","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-26T17:18:15.004+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0b212a4a-6709-4da8-b59d-283a9bbf812e","applyUrl":"https://jobs.ashbyhq.com/openai/0b212a4a-6709-4da8-b59d-283a9bbf812e/application","descriptionHtml":"About the Team
The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.
Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses.
This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring new ad experiences into real-world systems across OpenAI surfaces at global scale, including thoughtfully integrating them into the core ChatGPT experience.
About the Role
We’re looking for an experienced Software Engineer to help build the creative rendering and presentation layer of OpenAI’s ads ecosystem. This is a foundational role responsible for defining how ads are structured, rendered, and delivered across different surfaces, platforms, and media types.
You’ll work across the full technical stack to build infrastructure and tooling for new ad formats, including text, image, video, native, conversational, and interactive experiences. You will help ensure these formats render reliably, perform efficiently, and feel natural within the core ChatGPT experience. You’ll collaborate deeply with Product, Design, and Research to create ads experiences that are useful, high-quality, privacy-preserving, and aligned with OpenAI’s standards for safety and user trust.
In this role, you will:
Design, build, and scale the creative rendering and presentation systems that power OpenAI’s ads experiences.
Develop infrastructure and tooling for ad formats across text, image, video, native, conversational, and interactive surfaces.
Define how ads are structured, rendered, validated, and delivered across ChatGPT and other OpenAI product experiences.
Build systems that ensure ads render reliably, perform efficiently, and meet high quality standards across platforms.
Partner closely with Product, Design, and Research to prototype and ship ad experiences that feel native to the core ChatGPT experience.
Architect distributed systems and services with strong reliability, usability, privacy, and performance guarantees.
Drive 0→1 product development through rapid prototyping, experimentation, and iterative deployment.
Contribute to technical strategy, propose new directions, and help shape the roadmap for OpenAI’s ads formats platform.
Maintain high engineering rigor through strong testing, documentation, observability, and operational best practices.
Uphold the highest levels of safety, privacy, fairness, and policy compliance across all ad rendering and delivery systems.
You might thrive in this role if you:
Have 7+ years of experience building high-scale consumer product experiences, creative systems, ads systems, or platform infrastructure.
Have a track record of architecting and delivering complex systems that power user-facing experiences across multiple surfaces.
Care deeply about product quality, performance, reliability, and the details of how experiences render for users.
Are comfortable working at the intersection of frontend systems, backend infrastructure, design, and product strategy.
Bring strong product intuition and enjoy collaborating deeply with Product, Design, and Research.
Thrive in 0→1 environments where systems, architecture, and user experiences must be defined from scratch.
Communicate clearly, think holistically, and make decisions rooted in both user needs and long-term sustainability.
Are motivated by building privacy-preserving, safe, and user-first monetization systems.
Bonus: Have experience with ads formats, creative rendering systems, content delivery, design systems, media platforms, or interactive product experiences.
Location
This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.\n\nMonetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses.\n\nThis team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring new ad experiences into real-world systems across OpenAI surfaces at global scale, including thoughtfully integrating them into the core ChatGPT experience.\n\n\n\nAbout the Role\n\nWe’re looking for an experienced Software Engineer to help build the creative rendering and presentation layer of OpenAI’s ads ecosystem. This is a foundational role responsible for defining how ads are structured, rendered, and delivered across different surfaces, platforms, and media types.\n\nYou’ll work across the full technical stack to build infrastructure and tooling for new ad formats, including text, image, video, native, conversational, and interactive experiences. You will help ensure these formats render reliably, perform efficiently, and feel natural within the core ChatGPT experience. You’ll collaborate deeply with Product, Design, and Research to create ads experiences that are useful, high-quality, privacy-preserving, and aligned with OpenAI’s standards for safety and user trust.\n\n\n\nIn this role, you will:\n\n - Design, build, and scale the creative rendering and presentation systems that power OpenAI’s ads experiences.\n\n - Develop infrastructure and tooling for ad formats across text, image, video, native, conversational, and interactive surfaces.\n\n - Define how ads are structured, rendered, validated, and delivered across ChatGPT and other OpenAI product experiences.\n\n - Build systems that ensure ads render reliably, perform efficiently, and meet high quality standards across platforms.\n\n - Partner closely with Product, Design, and Research to prototype and ship ad experiences that feel native to the core ChatGPT experience.\n\n - Architect distributed systems and services with strong reliability, usability, privacy, and performance guarantees.\n\n - Drive 0→1 product development through rapid prototyping, experimentation, and iterative deployment.\n\n - Contribute to technical strategy, propose new directions, and help shape the roadmap for OpenAI’s ads formats platform.\n\n - Maintain high engineering rigor through strong testing, documentation, observability, and operational best practices.\n\n - Uphold the highest levels of safety, privacy, fairness, and policy compliance across all ad rendering and delivery systems.\n\n\n\nYou might thrive in this role if you:\n\n - Have 7+ years of experience building high-scale consumer product experiences, creative systems, ads systems, or platform infrastructure.\n\n - Have a track record of architecting and delivering complex systems that power user-facing experiences across multiple surfaces.\n\n - Care deeply about product quality, performance, reliability, and the details of how experiences render for users.\n\n - Are comfortable working at the intersection of frontend systems, backend infrastructure, design, and product strategy.\n\n - Bring strong product intuition and enjoy collaborating deeply with Product, Design, and Research.\n\n - Thrive in 0→1 environments where systems, architecture, and user experiences must be defined from scratch.\n\n - Communicate clearly, think holistically, and make decisions rooted in both user needs and long-term sustainability.\n\n - Are motivated by building privacy-preserving, safe, and user-first monetization systems.\n\n - Bonus: Have experience with ads formats, creative rendering systems, content delivery, design systems, media platforms, or interactive product experiences.\n\n\n\nLocation\n\nThis role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"21ea7146-0502-4855-8f3c-7d80b0fc598c","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"47595704-a2d5-4e67-ab1e-9df4d04a5874","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"146116f5-1b26-4429-a140-8e1504f7d7c9","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"87989505-81e5-4513-bba0-5f00bb064216","title":"Applied AI Engineer, Partner - AWS","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Bangalore - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Mumbai, India","address":{"postalAddress":{"addressCountry":"India","addressLocality":"Mumbai"}}},{"location":"Delhi, India","address":{"postalAddress":{"addressRegion":"Delhi","addressCountry":"India","addressLocality":"Delhi"}}}],"publishedAt":"2026-06-01T08:53:34.275+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/87989505-81e5-4513-bba0-5f00bb064216","applyUrl":"https://jobs.ashbyhq.com/openai/87989505-81e5-4513-bba0-5f00bb064216/application","descriptionHtml":"About the team
The Applied AI Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We serve as trusted technical advisors, helping customers and partners move from early experimentation to production-scale AI systems.
As a Partner Applied AI Engineer focused on AWS, you will operate at the center of one of our most strategic partnerships, driving joint customer success and enabling AWS and partner ecosystems to scale adoption of OpenAI-powered solutions.
About the role
We are looking for a highly experienced technical leader to serve as the primary technical counterpart to AWS field leadership (Solutions Architects, Specialists, and Partner teams).
This role goes beyond individual deal support—you will shape strategy, define engagement models, and build repeatable systems that scale across AWS globally. You will work across pre- and post-sales, guiding complex enterprise customers from ideation to production while enabling AWS and partners to independently drive deployments.
You will combine deep technical expertise, strong judgment, and ecosystem leadership to maximize impact across a portfolio of high-priority opportunities.
This role can be based in either Bangalore, Mumbai or Delhi.
In this role, you will:
Serve as the senior technical counterpart to AWS field leadership, building trust and credibility across regions and teams.
Influence joint account strategy and technical direction for high-priority opportunities.
Shape how OpenAI engages with AWS by defining engagement models, prioritization frameworks, and best practices.
Proactively identify and drive net-new opportunities and high-impact use cases across the AWS ecosystem.
Lead technical strategy for large, ambiguous, and high-stakes enterprise engagements.
Guide customers from early ideation through architecture design, prototyping, and production deployment.
Act as a technical decision-maker and escalation point, de-risking complex implementations.
Apply strong judgment to prioritize opportunities and allocate limited technical resources for maximum impact.
Design and communicate end-to-end AI architectures leveraging OpenAI and AWS services.
Build and guide development of prototypes, POCs, and reference implementations to accelerate adoption.
Establish best practices for scalable, secure, and production-ready GenAI systems.
Ensure solutions are designed for repeatability, extensibility, and partner-led delivery.
Enable AWS and partners through scalable technical motions (workshops, playbooks, reference architectures, demos).
Develop reusable solution patterns and assets that can be deployed independently by AWS teams and SIs.
Mentor and uplift partner technical teams, accelerating their path to self-sufficiency.
Scale impact by working through GSIs, RSIs, and ISVs, rather than relying solely on direct engagement.
Partner closely with Alliances, Product, Engineering, GTM, and Enablement to align on strategy and execution.
Act as a bridge between field and product, delivering high-signal insights to inform roadmap and prioritization.
Contribute to internal knowledge systems and help define standards, patterns, and playbooks for the ADE function.
You’ll thrive in this role if you:
Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.
Operate as a technical leader and systems thinker, not just an individual contributor.
Balance hands-on building with strategic influence and scale.
Know when to go deep technically vs. enable others to execute.
Build trust quickly with engineers, architects, and executives alike.
Default to creating repeatable patterns, not one-off solutions.
Are comfortable owning ambiguous, high-visibility problem spaces.
Take a long-term, ecosystem-oriented view of impact.
Are motivated by driving customer and partner success at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Applied AI Engineering team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We serve as trusted technical advisors, helping customers and partners move from early experimentation to production-scale AI systems.\n\nAs a Partner Applied AI Engineer focused on AWS, you will operate at the center of one of our most strategic partnerships, driving joint customer success and enabling AWS and partner ecosystems to scale adoption of OpenAI-powered solutions.\n\n\n\nAbout the role\n\nWe are looking for a highly experienced technical leader to serve as the primary technical counterpart to AWS field leadership (Solutions Architects, Specialists, and Partner teams).\n\nThis role goes beyond individual deal support—you will shape strategy, define engagement models, and build repeatable systems that scale across AWS globally. You will work across pre- and post-sales, guiding complex enterprise customers from ideation to production while enabling AWS and partners to independently drive deployments.\n\nYou will combine deep technical expertise, strong judgment, and ecosystem leadership to maximize impact across a portfolio of high-priority opportunities.\n\n\n\nThis role can be based in either Bangalore, Mumbai or Delhi. \n\n\n\nIn this role, you will:\n\n\nSTRATEGIC AWS ENGAGEMENT & INFLUENCE\n\n - Serve as the senior technical counterpart to AWS field leadership, building trust and credibility across regions and teams.\n\n - Influence joint account strategy and technical direction for high-priority opportunities.\n\n - Shape how OpenAI engages with AWS by defining engagement models, prioritization frameworks, and best practices.\n\n - Proactively identify and drive net-new opportunities and high-impact use cases across the AWS ecosystem.\n\n\nCOMPLEX DEAL LEADERSHIP & EXECUTION\n\n - Lead technical strategy for large, ambiguous, and high-stakes enterprise engagements.\n\n - Guide customers from early ideation through architecture design, prototyping, and production deployment.\n\n - Act as a technical decision-maker and escalation point, de-risking complex implementations.\n\n - Apply strong judgment to prioritize opportunities and allocate limited technical resources for maximum impact.\n\n\nSOLUTION ARCHITECTURE & HANDS-ON BUILDING\n\n - Design and communicate end-to-end AI architectures leveraging OpenAI and AWS services.\n\n - Build and guide development of prototypes, POCs, and reference implementations to accelerate adoption.\n\n - Establish best practices for scalable, secure, and production-ready GenAI systems.\n\n - Ensure solutions are designed for repeatability, extensibility, and partner-led delivery.\n\n\nECOSYSTEM ENABLEMENT & SCALE\n\n - Enable AWS and partners through scalable technical motions (workshops, playbooks, reference architectures, demos).\n\n - Develop reusable solution patterns and assets that can be deployed independently by AWS teams and SIs.\n\n - Mentor and uplift partner technical teams, accelerating their path to self-sufficiency.\n\n - Scale impact by working through GSIs, RSIs, and ISVs, rather than relying solely on direct engagement.\n\n\nCROSS-FUNCTIONAL LEADERSHIP & FEEDBACK\n\n - Partner closely with Alliances, Product, Engineering, GTM, and Enablement to align on strategy and execution.\n\n - Act as a bridge between field and product, delivering high-signal insights to inform roadmap and prioritization.\n\n - Contribute to internal knowledge systems and help define standards, patterns, and playbooks for the ADE function.\n\n\nYou’ll thrive in this role if you:\n\n - Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.\n\n - Operate as a technical leader and systems thinker, not just an individual contributor.\n\n - Balance hands-on building with strategic influence and scale.\n\n - Know when to go deep technically vs. enable others to execute.\n\n - Build trust quickly with engineers, architects, and executives alike.\n\n - Default to creating repeatable patterns, not one-off solutions.\n\n - Are comfortable owning ambiguous, high-visibility problem spaces.\n\n - Take a long-term, ecosystem-oriented view of impact.\n\n - Are motivated by driving customer and partner success at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5a4eed17-29d5-41cb-856e-09bfdaffe017","title":"Software Engineer, Ads Manager","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-05-26T17:44:41.959+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5a4eed17-29d5-41cb-856e-09bfdaffe017","applyUrl":"https://jobs.ashbyhq.com/openai/5a4eed17-29d5-41cb-856e-09bfdaffe017/application","descriptionHtml":"About the Team
The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.
Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses.
This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, Research, and external customers to bring new monetization products into real-world systems at global scale.
About the Role
We’re looking for an experienced Software Engineer to help build Ads Manager, the UI platform advertisers use to create, manage, measure, and optimize ad campaigns across OpenAI’s ads ecosystem. This is a foundational role responsible for designing and implementing advertiser-facing products, APIs, tools, and services that connect external customers to OpenAI’s next-generation monetization products.
You’ll work across the full technical stack to build intuitive self-serve workflows for small and mid-sized advertisers, as well as scalable APIs and integrations for large enterprise advertisers, agencies, and ad-tech partners who manage campaigns through their own buying platforms or intermediary systems. This includes building advertiser-facing APIs and tooling for campaign management, conversion APIs, pixels, measurement, and insights. You will collaborate deeply with Product, Design, Research, and Go-To-Market teams to define the future of advertiser experiences while ensuring these systems meet OpenAI’s highest standards for safety, privacy, reliability, and policy alignment.
In this role, you will:
Design, build, and scale Ads Manager, the core UI platform for advertisers to create, manage, measure, and optimize campaigns.
Develop advertiser-facing APIs and tools that enable programmatic campaign creation, management, targeting, delivery, measurement, and optimization.
Build conversion APIs, pixels, insights, and measurement tooling that help advertisers understand and improve campaign performance.
Create self-serve workflows that help small and mid-sized advertisers launch and optimize campaigns with clarity and confidence.
Build enterprise-grade integrations for large advertisers, agencies, and external ad-tech platforms that manage and serve campaigns at scale.
Architect distributed systems and services with strong reliability, usability, privacy, and performance guarantees.
Partner closely with Product, Design, Research, and Go-To-Market teams to translate advertiser needs into high-quality technical solutions.
Drive 0→1 product development through rapid prototyping, experimentation, and iterative deployment.
Contribute to technical strategy, propose new directions, and help shape the roadmap for OpenAI’s advertiser platform.
Maintain high engineering rigor through strong testing, documentation, observability, and operational best practices.
Uphold the highest levels of safety, privacy, fairness, and policy compliance across all advertiser-facing systems.
You might thrive in this role if you:
Have 7+ years of experience building high-scale consumer, enterprise, marketplace, or ads-related systems.
Have a track record of architecting and delivering complex distributed systems, APIs, or advertiser-facing platforms.
Have experience building in Python / FastAPI and TypeScript / React.
Are excited by building both intuitive UI workflows and robust backend systems for external customers.
Have strong product intuition and enjoy translating advertiser needs into clear, reliable, and scalable product experiences.
Are comfortable navigating ambiguous product spaces and contributing to technical roadmaps and long-term direction.
Thrive in 0→1 environments where systems, architecture, and user experiences must be defined from scratch.
Communicate clearly, think holistically, and make decisions rooted in both user needs and long-term sustainability.
Are motivated by building privacy-preserving, safe, and user-first monetization systems.
Bonus: Have experience with ads managers, campaign management systems, advertiser APIs, conversion APIs, pixels, measurement systems, marketplaces, or enterprise ad-tech integrations.
Location
This role is exclusively based in our Seattle office. We offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products, including next-generation ads experiences, that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.\n\nMonetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers, advertisers, and businesses.\n\nThis team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, Research, and external customers to bring new monetization products into real-world systems at global scale.\n\n\n\nAbout the Role\n\nWe’re looking for an experienced Software Engineer to help build Ads Manager, the UI platform advertisers use to create, manage, measure, and optimize ad campaigns across OpenAI’s ads ecosystem. This is a foundational role responsible for designing and implementing advertiser-facing products, APIs, tools, and services that connect external customers to OpenAI’s next-generation monetization products.\n\nYou’ll work across the full technical stack to build intuitive self-serve workflows for small and mid-sized advertisers, as well as scalable APIs and integrations for large enterprise advertisers, agencies, and ad-tech partners who manage campaigns through their own buying platforms or intermediary systems. This includes building advertiser-facing APIs and tooling for campaign management, conversion APIs, pixels, measurement, and insights. You will collaborate deeply with Product, Design, Research, and Go-To-Market teams to define the future of advertiser experiences while ensuring these systems meet OpenAI’s highest standards for safety, privacy, reliability, and policy alignment.\n\n\n\nIn this role, you will:\n\n - Design, build, and scale Ads Manager, the core UI platform for advertisers to create, manage, measure, and optimize campaigns.\n\n - Develop advertiser-facing APIs and tools that enable programmatic campaign creation, management, targeting, delivery, measurement, and optimization.\n\n - Build conversion APIs, pixels, insights, and measurement tooling that help advertisers understand and improve campaign performance.\n\n - Create self-serve workflows that help small and mid-sized advertisers launch and optimize campaigns with clarity and confidence.\n\n - Build enterprise-grade integrations for large advertisers, agencies, and external ad-tech platforms that manage and serve campaigns at scale.\n\n - Architect distributed systems and services with strong reliability, usability, privacy, and performance guarantees.\n\n - Partner closely with Product, Design, Research, and Go-To-Market teams to translate advertiser needs into high-quality technical solutions.\n\n - Drive 0→1 product development through rapid prototyping, experimentation, and iterative deployment.\n\n - Contribute to technical strategy, propose new directions, and help shape the roadmap for OpenAI’s advertiser platform.\n\n - Maintain high engineering rigor through strong testing, documentation, observability, and operational best practices.\n\n - Uphold the highest levels of safety, privacy, fairness, and policy compliance across all advertiser-facing systems.\n\n\n\nYou might thrive in this role if you:\n\n - Have 7+ years of experience building high-scale consumer, enterprise, marketplace, or ads-related systems.\n\n - Have a track record of architecting and delivering complex distributed systems, APIs, or advertiser-facing platforms.\n\n - Have experience building in Python / FastAPI and TypeScript / React.\n\n - Are excited by building both intuitive UI workflows and robust backend systems for external customers.\n\n - Have strong product intuition and enjoy translating advertiser needs into clear, reliable, and scalable product experiences.\n\n - Are comfortable navigating ambiguous product spaces and contributing to technical roadmaps and long-term direction.\n\n - Thrive in 0→1 environments where systems, architecture, and user experiences must be defined from scratch.\n\n - Communicate clearly, think holistically, and make decisions rooted in both user needs and long-term sustainability.\n\n - Are motivated by building privacy-preserving, safe, and user-first monetization systems.\n\n - Bonus: Have experience with ads managers, campaign management systems, advertiser APIs, conversion APIs, pixels, measurement systems, marketplaces, or enterprise ad-tech integrations.\n\n\n\nLocation\n\nThis role is exclusively based in our Seattle office. We offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"f6993985-a920-468e-9b3e-0e06c5b80a63","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f0e76344-0acb-4014-8d3c-4af0219d5649","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"777fea1c-56ca-4196-b679-c63a36cd08e8","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"6c88bfaa-7f1b-4175-82f1-6d484a516ca8","title":"Enterprise Account Associate - EMEA (German Speaking)","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T11:30:03.786+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6c88bfaa-7f1b-4175-82f1-6d484a516ca8","applyUrl":"https://jobs.ashbyhq.com/openai/6c88bfaa-7f1b-4175-82f1-6d484a516ca8/application","descriptionHtml":"About the Team
OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer platform and APIs.
We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
Business Development sits at the front of this motion, where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments.
About the Role
This role is designed as a launchpad for future sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI.
We are looking for individuals with 4-6+ years of professional experience (with 2-3 of those in a full 360 sales closing role) who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline.
For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market.
In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams.
This role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Fluency in English and German is required for this role.
In this role, you will:
Partner with Account Directors on Enterprise account strategy, multi-threading, and deal progression
Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts
Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness
Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals.
Build and iterate on AI-enabled GTM workflows (GPTs/agents) to scale prospecting and qualification
You may thrive in this role if you:
Have 4+ years of relevant experience in enterprise sales
Enterprise segment experience, pitching to technical personas
Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments (share your attainment on your CV!)
Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail)
Strong communication skills and executive presence; able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers
Strong interest and above average knowledge of the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes
You enjoy evangelizing new technology and helping the market understand what’s possible
You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer platform and APIs.\n\nWe partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.\n\nBusiness Development sits at the front of this motion, where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments.\n\n\n\nAbout the Role\n\nThis role is designed as a launchpad for future sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. \n\nWe are looking for individuals with 4-6+ years of professional experience (with 2-3 of those in a full 360 sales closing role) who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. \n\nFor the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. \n\nIn this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams.\n\n\n\nThis role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Fluency in English and German is required for this role.\n\n\n\n\nIn this role, you will:\n\n - Partner with Account Directors on Enterprise account strategy, multi-threading, and deal progression\n\n - Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts\n\n - Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness\n\n - Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals.\n\n - Build and iterate on AI-enabled GTM workflows (GPTs/agents) to scale prospecting and qualification \n \n \n\nYou may thrive in this role if you:\n\n - Have 4+ years of relevant experience in enterprise sales\n\n - Enterprise segment experience, pitching to technical personas\n\n - Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments (share your attainment on your CV!)\n\n - Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail)\n\n - Strong communication skills and executive presence; able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers\n\n - Strong interest and above average knowledge of the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes\n\n - You enjoy evangelizing new technology and helping the market understand what’s possible\n\n - You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c95b87cf-c00d-48b7-a357-aa4f7baa2467","title":"HR Business Partner","department":"People","team":"Human Resources","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-13T19:45:32.819+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c95b87cf-c00d-48b7-a357-aa4f7baa2467","applyUrl":"https://jobs.ashbyhq.com/openai/c95b87cf-c00d-48b7-a357-aa4f7baa2467/application","descriptionHtml":"About this Team
The HR Business Partner (HRBP) team at OpenAI partners with leaders to navigate complex organizational and talent decisions where the right path is not always obvious. We are building a higher-leverage HRBP model: staying close enough to the business to understand its realities, while focusing our time on the work that requires judgment, influence, context, and leadership partnership.
This role is for an HRBP who can diagnose ambiguous situations, translate business strategy into organizational and talent decisions, coach leaders through consequential choices, and help build the operating rhythms that enable scale. While the role spans both strategic and operational work, the bar is not to be helpful on everything. The bar is to improve decision quality, strengthen leadership capability, and increase organizational effectiveness.
We operate with urgency, empathy, and sound judgment. We value sincerity, intellectual honesty, and collaboration over ego, and focus relentlessly on creating meaningful impact.
About this Role
This role is part of a shared hiring pathway for HRBPs at OpenAI. Instead of hiring directly for a single team, we evaluate candidates holistically first, then identify the best fit across our organization as you advance. This approach ensures alignment between your skills, interests, and where our needs are greatest—whether that’s partnering with technical leaders in engineering, supporting product teams driving user impact, or enabling operational excellence across business functions.
As a Senior HR Business Partner, you’ll be a trusted advisor to leaders and their teams. You’ll help set direction for how we organize, grow, and lead—stepping in as both a sounding board and a problem-solver. This role mixes strategic advising with hands-on support: you’ll design better systems, coach managers through complex situations, and help us make trade-offs that keep our people and mission in balance. This is an individual contributor role reporting to an HRBP Lead.
In this role, you will:
Shape high-performing, resilient teams: Partner with leaders to design structures, talent plans, and ways of working that enable strong performance and sustainable growth.
Collaborate for a seamless experience: Partner with fellow HRBPs, COEs, and cross-functional leaders to build an employee experience rooted in humanity, humility, and impact.
Evolve People programs: Strengthen performance, engagement, and retention processes—building solutions that are lightweight, scalable, and aligned with how OpenAI operates.
Guide and develop managers: Offer candid, actionable feedback and help managers build leadership muscle across their teams.
Anticipate and act fast: Stay close to the business to identify challenges early, diagnose root causes, and deliver lasting solutions that adapt as priorities shift.
Lead change that matters: Drive organizational changes with empathy, clarity, and rigor—finding creative paths forward when playbooks don’t exist.
You might thrive in this role if you have:
Deep HRBP expertise: 7–10+ years of HR experience, including at least 5 years as an HR Business Partner in high-growth or complex environments.
Strategic partnering: Able to see the big picture, guide leaders through tough trade-offs, and adapt quickly when priorities shift.
Multipliers who create impact: Skilled at giving candid feedback with care and building leadership capabilities across organizations.
Scrappy problem solving: Uses sound judgment to diagnose challenges, test creative solutions, and chart a path forward without a playbook.
Change leadership with calm & clarity: Brings steadiness, empathy, and influence in moments of ambiguity or transition.
High integrity: Known for discretion, fairness, and trustworthiness when the stakes are high.
Workplace & Location
This role is based in our San Francisco or New York office, and we aren’t considering remote applications at this time. We do encourage you to apply even if you prefer a fully remote role as location factors may change over time.
We offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About this Team\n\nThe HR Business Partner (HRBP) team at OpenAI partners with leaders to navigate complex organizational and talent decisions where the right path is not always obvious. We are building a higher-leverage HRBP model: staying close enough to the business to understand its realities, while focusing our time on the work that requires judgment, influence, context, and leadership partnership.\n\nThis role is for an HRBP who can diagnose ambiguous situations, translate business strategy into organizational and talent decisions, coach leaders through consequential choices, and help build the operating rhythms that enable scale. While the role spans both strategic and operational work, the bar is not to be helpful on everything. The bar is to improve decision quality, strengthen leadership capability, and increase organizational effectiveness.\n\nWe operate with urgency, empathy, and sound judgment. We value sincerity, intellectual honesty, and collaboration over ego, and focus relentlessly on creating meaningful impact.\n\n\n\nAbout this Role\n\nThis role is part of a shared hiring pathway for HRBPs at OpenAI. Instead of hiring directly for a single team, we evaluate candidates holistically first, then identify the best fit across our organization as you advance. This approach ensures alignment between your skills, interests, and where our needs are greatest—whether that’s partnering with technical leaders in engineering, supporting product teams driving user impact, or enabling operational excellence across business functions.\n\nAs a Senior HR Business Partner, you’ll be a trusted advisor to leaders and their teams. You’ll help set direction for how we organize, grow, and lead—stepping in as both a sounding board and a problem-solver. This role mixes strategic advising with hands-on support: you’ll design better systems, coach managers through complex situations, and help us make trade-offs that keep our people and mission in balance. This is an individual contributor role reporting to an HRBP Lead.\n\n\n\nIn this role, you will:\n\n - Shape high-performing, resilient teams: Partner with leaders to design structures, talent plans, and ways of working that enable strong performance and sustainable growth.\n\n - Collaborate for a seamless experience: Partner with fellow HRBPs, COEs, and cross-functional leaders to build an employee experience rooted in humanity, humility, and impact.\n\n - Evolve People programs: Strengthen performance, engagement, and retention processes—building solutions that are lightweight, scalable, and aligned with how OpenAI operates.\n\n - Guide and develop managers: Offer candid, actionable feedback and help managers build leadership muscle across their teams.\n\n - Anticipate and act fast: Stay close to the business to identify challenges early, diagnose root causes, and deliver lasting solutions that adapt as priorities shift.\n\n - Lead change that matters: Drive organizational changes with empathy, clarity, and rigor—finding creative paths forward when playbooks don’t exist.\n\n\n\nYou might thrive in this role if you have:\n\n - Deep HRBP expertise: 7–10+ years of HR experience, including at least 5 years as an HR Business Partner in high-growth or complex environments.\n\n - Strategic partnering: Able to see the big picture, guide leaders through tough trade-offs, and adapt quickly when priorities shift.\n\n - Multipliers who create impact: Skilled at giving candid feedback with care and building leadership capabilities across organizations.\n\n - Scrappy problem solving: Uses sound judgment to diagnose challenges, test creative solutions, and chart a path forward without a playbook.\n\n - Change leadership with calm & clarity: Brings steadiness, empathy, and influence in moments of ambiguity or transition.\n\n - High integrity: Known for discretion, fairness, and trustworthiness when the stakes are high.\n\n\n\nWorkplace & Location\n\nThis role is based in our San Francisco or New York office, and we aren’t considering remote applications at this time. We do encourage you to apply even if you prefer a fully remote role as location factors may change over time.\n\nWe offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$200K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$200K - $260K","compensationTiers":[{"id":"96361d74-f92f-42e8-aa7f-a17c36dcd0c4","tierSummary":"$200K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7440f4de-56c3-4efc-811c-70c0e2789364","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b9db785e-23d1-4262-9d27-c9ffe0b474a7","summary":"$200K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":260000}]}},{"id":"34c2ed3f-840f-4a68-9a00-0a0606660abf","title":"Agent Post-Training, Computer Use Research","department":"Research","team":"Agents","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T23:03:01.965+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/34c2ed3f-840f-4a68-9a00-0a0606660abf","applyUrl":"https://jobs.ashbyhq.com/openai/34c2ed3f-840f-4a68-9a00-0a0606660abf/application","descriptionHtml":"The Agent Post-Training team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve.
We define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste.
Our team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use.
As a member of Agent Post-Training, Computer Use, you will teach models to operate computers. You will help train models that can navigate browsers and desktops, use tools and applications, reason through complex workflows, collaborate with users and other agents, and complete long-horizon tasks with reliability and judgment. This work sits at the intersection of frontier model training, product behavior, evaluation, and systems engineering, and will directly shape the computer-use capabilities shipped in OpenAI’s next generation of agents. Currently, our models are the best in the world at this behavior!
You will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people. This is a high-agency role for people who want their work to land directly in frontier models.
Design and run experiments that improve agentic model behavior for complex computer use, including desktop and browser.
Own end-to-end improvements to the post-training stack, including RL, data pipelines, graders, reward signals, evals, diagnostics, and model-behavior analysis.
Build evals and environments that expose the next set of model failures, then turn those failures into training data, product fixes, or new research directions.
Partner with Codex and ChatGPT product teams to understand what users need and translate product signal into model improvements.
Work on early-training and alignment interventions, including data mixtures, objectives, synthetic data, and eval loops that shape downstream agent behavior.
Help decide which integrations, capabilities, and fixes are ready for inclusion in major model runs.
Improve the machinery for large-scale training and launch: experiment velocity, reliability, observability, reproducibility, cost, latency, and production readiness.
Take on cross-functional projects that touch model training, product infrastructure, and the production agent harness, such as multi-agent systems or training directly against production-like environments.
Debug hard failures in shipped or near-shipped models and turn messy qualitative behavior into concrete hypotheses, experiments, and fixes.
Have strong technical fundamentals in machine learning, software engineering, systems, statistics, or a related field, and can learn quickly across the parts you have not worked in before.
Have hands-on experience with LLMs, RL, RLHF/RLAIF, post-training, evals, graders, synthetic data, model training, coding agents, tool-using agents, or production ML systems.
Are excited by open-ended problems where the path is unclear, the signal is noisy, and the right answer requires both research taste and engineering execution.
Care about product impact and model behavior, not just benchmark movement. You have opinions about what makes an agent useful, reliable, honest, tasteful, and easy to work with.
Can move from a vague behavioral problem to a concrete experiment: define the hypothesis, build the pipeline, run the model, analyze the result, and decide what to do next.
Are comfortable working across research, product, infrastructure, data, evals, and safety boundaries, and can communicate clearly with each group.
Like building load-bearing systems and processes when that is what the team needs, even if the work is not glamorous.
Want to train and ship the models that make agents genuinely useful for developers, enterprises, researchers, and everyday users.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Agent Post-Training team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve.\n\nWe define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste.\n\nOur team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use.\n\n\n\n\nABOUT THE ROLE\n\nAs a member of Agent Post-Training, Computer Use, you will teach models to operate computers. You will help train models that can navigate browsers and desktops, use tools and applications, reason through complex workflows, collaborate with users and other agents, and complete long-horizon tasks with reliability and judgment. This work sits at the intersection of frontier model training, product behavior, evaluation, and systems engineering, and will directly shape the computer-use capabilities shipped in OpenAI’s next generation of agents. Currently, our models are the best in the world at this behavior!\n\nYou will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people. This is a high-agency role for people who want their work to land directly in frontier models.\n\n\n\n\nIN THIS ROLE, YOU MIGHT\n\n - Design and run experiments that improve agentic model behavior for complex computer use https://openai.com/index/codex-for-almost-everything/, including desktop and browser.\n\n - Own end-to-end improvements to the post-training stack, including RL, data pipelines, graders, reward signals, evals, diagnostics, and model-behavior analysis.\n\n - Build evals and environments that expose the next set of model failures, then turn those failures into training data, product fixes, or new research directions.\n\n - Partner with Codex and ChatGPT product teams to understand what users need and translate product signal into model improvements.\n\n - Work on early-training and alignment interventions, including data mixtures, objectives, synthetic data, and eval loops that shape downstream agent behavior.\n\n - Help decide which integrations, capabilities, and fixes are ready for inclusion in major model runs.\n\n - Improve the machinery for large-scale training and launch: experiment velocity, reliability, observability, reproducibility, cost, latency, and production readiness.\n\n - Take on cross-functional projects that touch model training, product infrastructure, and the production agent harness, such as multi-agent systems or training directly against production-like environments.\n\n - Debug hard failures in shipped or near-shipped models and turn messy qualitative behavior into concrete hypotheses, experiments, and fixes.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have strong technical fundamentals in machine learning, software engineering, systems, statistics, or a related field, and can learn quickly across the parts you have not worked in before.\n\n - Have hands-on experience with LLMs, RL, RLHF/RLAIF, post-training, evals, graders, synthetic data, model training, coding agents, tool-using agents, or production ML systems.\n\n - Are excited by open-ended problems where the path is unclear, the signal is noisy, and the right answer requires both research taste and engineering execution.\n\n - Care about product impact and model behavior, not just benchmark movement. You have opinions about what makes an agent useful, reliable, honest, tasteful, and easy to work with.\n\n - Can move from a vague behavioral problem to a concrete experiment: define the hypothesis, build the pipeline, run the model, analyze the result, and decide what to do next.\n\n - Are comfortable working across research, product, infrastructure, data, evals, and safety boundaries, and can communicate clearly with each group.\n\n - Like building load-bearing systems and processes when that is what the team needs, even if the work is not glamorous.\n\n - Want to train and ship the models that make agents genuinely useful for developers, enterprises, researchers, and everyday users.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"aa902d45-7848-482c-93f1-d9519e23ced7","tierSummary":"Estimated Base Salary $380K – $500K","title":null,"additionalInformation":null,"components":[{"id":"3fb331a2-7a48-47f0-acc7-04b48cbcb250","summary":"Estimated Base Salary $380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"6d8b5a16-633c-42ea-8253-f1ca57b632a6","title":"Regional Manager, Ads Solutions (APAC)","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-01T20:27:18.758+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6d8b5a16-633c-42ea-8253-f1ca57b632a6","applyUrl":"https://jobs.ashbyhq.com/openai/6d8b5a16-633c-42ea-8253-f1ca57b632a6/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the Ads Solutions team partners closely with advertisers, agencies, and strategic partners to help businesses unlock value through AI-powered advertising solutions while maintaining strong standards for user trust, platform integrity, and responsible innovation.
As OpenAI’s advertising business continues to scale globally, the APAC Ads Solutions team plays a critical role in driving revenue growth, building strategic advertiser relationships, and shaping the future of advertising products across some of the world's most dynamic markets.
About the Role
We are seeking a Regional Manager, Ads Solutions (APAC) to lead and scale OpenAI’s advertising business across Asia-Pacific. Based in Singapore, you will oversee a distributed team of Client Partners and Customer Success Managers supporting advertisers across the region. Our ads products are currently live in Australia and New Zealand with launches in Japan and South Korea scheduled for June. Expansion into other APAC markets will continue on an ongoing basis and this leader will play a key role in shaping that strategy and execution.
This is a highly strategic leadership role responsible for driving regional revenue growth, building and developing high-performing teams, and establishing OpenAI as a trusted partner to advertisers throughout APAC. You will own regional commercial performance while partnering closely with Product, Engineering, Marketing, Operations, and Policy teams to ensure customer feedback influences product development and market strategy.
The ideal candidate combines strong people leadership, commercial acumen, operational rigor, and a passion for building businesses in fast-moving environments. You are equally comfortable coaching teams, engaging with senior executives, navigating complex market dynamics, and helping shape the long-term strategy for OpenAI’s Ads business.
This role is based in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to eligible candidates.
In this role you will:
Lead, coach, and develop a team of Client Partners and Customer Success Managers across APAC, fostering a high-performance and customer-centric culture.
Own regional revenue goals and business performance across multiple markets, ensuring consistent execution against growth targets.
Develop and execute the APAC commercial strategy, identifying opportunities to accelerate advertiser adoption, retention, and expansion.
Partner with sales and customer success leaders to optimize customer engagement throughout the entire advertiser lifecycle.
Build and maintain executive-level relationships with key advertisers, agencies, and strategic partners across the region.
Drive forecasting, pipeline management, territory planning, and business reviews to ensure operational excellence and predictable growth.
Serve as the voice of the APAC market, bringing advertiser insights and customer feedback to Product, Engineering, and leadership teams.
Collaborate cross-functionally to support product launches, market expansion initiatives, and strategic customer opportunities.
Establish scalable processes, playbooks, and best practices that enable growth across diverse markets and customer segments.
Recruit, onboard, and retain top talent while building leadership bench strength across the organization.
You might thrive in this role if:
Have 12+ years of experience in digital advertising, media, technology, or related commercial leadership roles.
Have 5+ years of experience leading high-performing sales, account management, customer success, or revenue teams.
Have a proven track record of exceeding revenue targets and scaling businesses across multiple international markets.
Have experience managing distributed teams across APAC and understand the nuances of operating across diverse cultures and business environments.
Are an exceptional people leader who enjoys coaching, developing, and inspiring teams to achieve ambitious goals.
Can build strong relationships with C-suite executives, agency leaders, and senior decision-makers.
Have strong strategic thinking skills while maintaining a bias toward execution and operational excellence.
Are highly data-driven and comfortable using analytics to inform business decisions, prioritize investments, and drive accountability.
Thrive in ambiguous, fast-changing environments and enjoy building new businesses, processes, and teams from the ground up.
Are passionate about AI and excited by the opportunity to shape how advertisers adopt transformative technologies responsibly at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. In support of that mission, the Ads Solutions team partners closely with advertisers, agencies, and strategic partners to help businesses unlock value through AI-powered advertising solutions while maintaining strong standards for user trust, platform integrity, and responsible innovation.\n\nAs OpenAI’s advertising business continues to scale globally, the APAC Ads Solutions team plays a critical role in driving revenue growth, building strategic advertiser relationships, and shaping the future of advertising products across some of the world's most dynamic markets.\n\n\n\nAbout the Role\n\nWe are seeking a Regional Manager, Ads Solutions (APAC) to lead and scale OpenAI’s advertising business across Asia-Pacific. Based in Singapore, you will oversee a distributed team of Client Partners and Customer Success Managers supporting advertisers across the region. Our ads products are currently live in Australia and New Zealand with launches in Japan and South Korea scheduled for June. Expansion into other APAC markets will continue on an ongoing basis and this leader will play a key role in shaping that strategy and execution.\n\nThis is a highly strategic leadership role responsible for driving regional revenue growth, building and developing high-performing teams, and establishing OpenAI as a trusted partner to advertisers throughout APAC. You will own regional commercial performance while partnering closely with Product, Engineering, Marketing, Operations, and Policy teams to ensure customer feedback influences product development and market strategy.\n\nThe ideal candidate combines strong people leadership, commercial acumen, operational rigor, and a passion for building businesses in fast-moving environments. You are equally comfortable coaching teams, engaging with senior executives, navigating complex market dynamics, and helping shape the long-term strategy for OpenAI’s Ads business.\n\nThis role is based in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to eligible candidates.\n\n\n\nIn this role you will:\n\n - Lead, coach, and develop a team of Client Partners and Customer Success Managers across APAC, fostering a high-performance and customer-centric culture.\n\n - Own regional revenue goals and business performance across multiple markets, ensuring consistent execution against growth targets.\n\n - Develop and execute the APAC commercial strategy, identifying opportunities to accelerate advertiser adoption, retention, and expansion.\n\n - Partner with sales and customer success leaders to optimize customer engagement throughout the entire advertiser lifecycle.\n\n - Build and maintain executive-level relationships with key advertisers, agencies, and strategic partners across the region.\n\n - Drive forecasting, pipeline management, territory planning, and business reviews to ensure operational excellence and predictable growth.\n\n - Serve as the voice of the APAC market, bringing advertiser insights and customer feedback to Product, Engineering, and leadership teams.\n\n - Collaborate cross-functionally to support product launches, market expansion initiatives, and strategic customer opportunities.\n\n - Establish scalable processes, playbooks, and best practices that enable growth across diverse markets and customer segments.\n\n - Recruit, onboard, and retain top talent while building leadership bench strength across the organization.\n\n\n\nYou might thrive in this role if:\n\n - Have 12+ years of experience in digital advertising, media, technology, or related commercial leadership roles.\n\n - Have 5+ years of experience leading high-performing sales, account management, customer success, or revenue teams.\n\n - Have a proven track record of exceeding revenue targets and scaling businesses across multiple international markets.\n\n - Have experience managing distributed teams across APAC and understand the nuances of operating across diverse cultures and business environments.\n\n - Are an exceptional people leader who enjoys coaching, developing, and inspiring teams to achieve ambitious goals.\n\n - Can build strong relationships with C-suite executives, agency leaders, and senior decision-makers.\n\n - Have strong strategic thinking skills while maintaining a bias toward execution and operational excellence.\n\n - Are highly data-driven and comfortable using analytics to inform business decisions, prioritize investments, and drive accountability.\n\n - Thrive in ambiguous, fast-changing environments and enjoy building new businesses, processes, and teams from the ground up.\n\n - Are passionate about AI and excited by the opportunity to shape how advertisers adopt transformative technologies responsibly at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2986efa0-6d1c-4a1f-a629-13ad86559e24","title":"Engineering Technician, Actuators","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-23T19:10:59.077+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2986efa0-6d1c-4a1f-a629-13ad86559e24","applyUrl":"https://jobs.ashbyhq.com/openai/2986efa0-6d1c-4a1f-a629-13ad86559e24/application","descriptionHtml":"About the Team
Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.
About the Role
We are seeking Engineering Technicians to support the assembly, testing, and prototyping of custom electromechanical actuators for advanced robotic systems. You will build and test hardware from engineering drawings and procedures through inspection, troubleshooting, and rework, partnering closely with mechanical, electrical, manufacturing, and test engineers.
These roles focus on hands-on work with precision electromechanical hardware, including stator prototypes, motor and actuator assemblies, and mechanical and electrical testing. You will help turn engineering designs into validated hardware while improving build records, work instructions, and repeatable assembly and test practices for future robotic platforms.
This role is based in San Francisco, CA, and requires in-person presence 5 days a week.
In this role, you will:
Each opening focuses on actuator builds, testing, or stator prototyping, with responsibilities aligned to the selected specialty.
Actuator builds: assemble subassemblies and complete actuators from drawings, bills of materials, and work instructions, checking fit, orientation, torque, routing, and workmanship.
Testing: set up and run established mechanical and electrical tests, confirm the setup against the procedure, record measurements, and identify unexpected results.
Stator prototyping: support winding, insulation, termination, bonding, inspection, and rework using the selected build process and documented instructions.
Troubleshoot build and test issues with engineers. Isolate problems through inspection and measurement, escalate deviations, and verify the result after approved rework.
Maintain accurate build and test records, part and revision traceability, inspection results, and rework history.
Use bench observations to improve work instructions, fixtures, tooling, and parts organization as prototypes evolve.
Follow safety, ESD, cleanliness, and quality practices, and communicate material shortages, unclear instructions, and other blockers as priorities change.
You might thrive in this role if you:
Have hands-on experience building or testing mechanical, electrical, or electromechanical hardware in a lab, prototype shop, or manufacturing environment.
Can work from drawings, bills of materials, wiring diagrams, and procedures, and recognize when the instructions and hardware do not agree.
Use hand tools, torque tools, and measurement equipment carefully, with consistent workmanship and attention to units and acceptance limits.
Troubleshoot methodically, document observations, and know when to pause work and ask for engineering support.
Take ownership of build quality and records while adapting to changing designs and priorities.
Preferred Qualifications
Experience relevant to the selected specialty may include:
Building or testing actuators, motors, robotics hardware, servos, or other precision electromechanical systems.
Motor manufacturing, especially stator assembly, winding, insulation, termination, bonding, impregnation, or inspection.
Soldering, crimping, connector assembly, harness routing, adhesives, or fixture-assisted assembly.
Mechanical or electrical test setup, instrument checks, measurement capture, and documenting unexpected results.
Inspection, traceability, nonconformance handling, and structured rework.
Hands-on rework, basic machining, or prototype part modification using shop tools.
Use of calipers, micrometers, multimeters, LCR meters, insulation-resistance testers, or torque tools.
Improving prototype or manufacturing work instructions and build processes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.\n\nAbout the Role\n\nWe are seeking Engineering Technicians to support the assembly, testing, and prototyping of custom electromechanical actuators for advanced robotic systems. You will build and test hardware from engineering drawings and procedures through inspection, troubleshooting, and rework, partnering closely with mechanical, electrical, manufacturing, and test engineers.\n\nThese roles focus on hands-on work with precision electromechanical hardware, including stator prototypes, motor and actuator assemblies, and mechanical and electrical testing. You will help turn engineering designs into validated hardware while improving build records, work instructions, and repeatable assembly and test practices for future robotic platforms.\n\nThis role is based in San Francisco, CA, and requires in-person presence 5 days a week.\n\nIn this role, you will:\n\nEach opening focuses on actuator builds, testing, or stator prototyping, with responsibilities aligned to the selected specialty.\n\n - Actuator builds: assemble subassemblies and complete actuators from drawings, bills of materials, and work instructions, checking fit, orientation, torque, routing, and workmanship.\n\n - Testing: set up and run established mechanical and electrical tests, confirm the setup against the procedure, record measurements, and identify unexpected results.\n\n - Stator prototyping: support winding, insulation, termination, bonding, inspection, and rework using the selected build process and documented instructions.\n\n - Troubleshoot build and test issues with engineers. Isolate problems through inspection and measurement, escalate deviations, and verify the result after approved rework.\n\n - Maintain accurate build and test records, part and revision traceability, inspection results, and rework history.\n\n - Use bench observations to improve work instructions, fixtures, tooling, and parts organization as prototypes evolve.\n\n - Follow safety, ESD, cleanliness, and quality practices, and communicate material shortages, unclear instructions, and other blockers as priorities change.\n\nYou might thrive in this role if you:\n\n - Have hands-on experience building or testing mechanical, electrical, or electromechanical hardware in a lab, prototype shop, or manufacturing environment.\n\n - Can work from drawings, bills of materials, wiring diagrams, and procedures, and recognize when the instructions and hardware do not agree.\n\n - Use hand tools, torque tools, and measurement equipment carefully, with consistent workmanship and attention to units and acceptance limits.\n\n - Troubleshoot methodically, document observations, and know when to pause work and ask for engineering support.\n\n - Take ownership of build quality and records while adapting to changing designs and priorities.\n\nPreferred Qualifications\n\nExperience relevant to the selected specialty may include:\n\n - Building or testing actuators, motors, robotics hardware, servos, or other precision electromechanical systems.\n\n - Motor manufacturing, especially stator assembly, winding, insulation, termination, bonding, impregnation, or inspection.\n\n - Soldering, crimping, connector assembly, harness routing, adhesives, or fixture-assisted assembly.\n\n - Mechanical or electrical test setup, instrument checks, measurement capture, and documenting unexpected results.\n\n - Inspection, traceability, nonconformance handling, and structured rework.\n\n - Hands-on rework, basic machining, or prototype part modification using shop tools.\n\n - Use of calipers, micrometers, multimeters, LCR meters, insulation-resistance testers, or torque tools.\n\n - Improving prototype or manufacturing work instructions and build processes.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$113K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$113K - $260K","compensationTiers":[{"id":"b930c93b-a850-4589-83c2-7e4e5a3b9f80","tierSummary":"$113K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"77ac999f-ad8d-4330-bed9-d4a12bc8719a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"eab83ffd-68a9-48ee-bf10-5afbbc0e84c6","summary":"$113K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":113000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":113000,"maxValue":260000}]}},{"id":"348ac6bf-a5c3-43d1-a14a-5f1a3c8d90fa","title":"Software Engineer, Monetization ML Infrastructure","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-01T22:36:47.461+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/348ac6bf-a5c3-43d1-a14a-5f1a3c8d90fa","applyUrl":"https://jobs.ashbyhq.com/openai/348ac6bf-a5c3-43d1-a14a-5f1a3c8d90fa/application","descriptionHtml":"The Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.
Monetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses.
This team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale.
We’re looking for an experienced Software Engineer to help build the machine learning infrastructure that powers OpenAI’s monetization and ads systems. In this foundational role, you’ll design and develop the platform layer that enables teams to build, train, deploy, serve, monitor, and continuously improve machine learning models used across advertising and monetization products.
You’ll work across the full ML lifecycle, from large-scale data pipelines and feature infrastructure to training systems, model serving, experimentation platforms, and monitoring frameworks. The systems you build will support high-throughput, low-latency advertising workloads while maintaining strict standards for reliability, privacy, security, and performance.
This role sits at the intersection of machine learning systems, distributed infrastructure, and monetization, offering the opportunity to shape the core platforms that help translate model innovation into measurable business impact.
Design and build the ML infrastructure that powers OpenAI’s monetization and ads systems.
Develop large-scale data pipelines that process impressions, clicks, conversions, advertiser data, marketplace signals, and other inputs used to train and improve machine learning models.
Create scalable model training platforms that support ranking, conversion prediction, quality prediction, bidding, targeting, measurement, and optimization workloads.
Develop systems that safely and reliably move models from experimentation into production environments.
Build and improve real-time inference and serving infrastructure with strict requirements for latency, throughput, reliability, and availability.
Design experimentation frameworks that enable A/B testing, holdouts, model comparisons, ramping strategies, and measurement at scale.
Improve platform performance through optimization of training efficiency, inference latency, model throughput, infrastructure reliability, and cost effectiveness.
Collaborate closely with machine learning engineers, product engineers, data scientists, and monetization teams to accelerate the development and deployment of advertising systems.
You might thrive in this role if you:
Have 7+ years of professional software engineering experience building large-scale distributed systems or machine learning infrastructure.
Have experience building platforms that support machine learning workflows, including data processing, feature engineering, model training, deployment, or serving.
Have worked with high-volume data pipelines and infrastructure handling large-scale online systems.
Have experience designing reliable, low-latency systems with strong operational and observability practices.
Are comfortable working across the ML lifecycle, from data and training systems through deployment, experimentation, and monitoring.
Have experience improving infrastructure performance, scalability, efficiency, and reliability in production environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Monetization team is a new cross-functional group working across engineering, product, research, and design to build the foundational systems that will help OpenAI scale access to intelligence responsibly. Our mission is to develop user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen user trust, unlock economic opportunity, and support OpenAI’s long-term innovation.\n\nMonetization plays a critical role in enabling OpenAI to continue pushing the boundaries of AI capabilities while ensuring the benefits of AGI are broadly shared. We believe monetization must be aligned with user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem of developers and businesses.\n\nThis team operates in a greenfield environment and moves quickly through prototyping, experimentation, and iterative deployment. We partner closely with Product, Design, and Research to bring research breakthroughs into real-world systems at global scale.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an experienced Software Engineer to help build the machine learning infrastructure that powers OpenAI’s monetization and ads systems. In this foundational role, you’ll design and develop the platform layer that enables teams to build, train, deploy, serve, monitor, and continuously improve machine learning models used across advertising and monetization products.\n\nYou’ll work across the full ML lifecycle, from large-scale data pipelines and feature infrastructure to training systems, model serving, experimentation platforms, and monitoring frameworks. The systems you build will support high-throughput, low-latency advertising workloads while maintaining strict standards for reliability, privacy, security, and performance.\n\nThis role sits at the intersection of machine learning systems, distributed infrastructure, and monetization, offering the opportunity to shape the core platforms that help translate model innovation into measurable business impact.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design and build the ML infrastructure that powers OpenAI’s monetization and ads systems.\n\n - Develop large-scale data pipelines that process impressions, clicks, conversions, advertiser data, marketplace signals, and other inputs used to train and improve machine learning models.\n\n - Create scalable model training platforms that support ranking, conversion prediction, quality prediction, bidding, targeting, measurement, and optimization workloads.\n\n - Develop systems that safely and reliably move models from experimentation into production environments.\n\n - Build and improve real-time inference and serving infrastructure with strict requirements for latency, throughput, reliability, and availability.\n\n - Design experimentation frameworks that enable A/B testing, holdouts, model comparisons, ramping strategies, and measurement at scale.\n\n - Improve platform performance through optimization of training efficiency, inference latency, model throughput, infrastructure reliability, and cost effectiveness.\n\n - Collaborate closely with machine learning engineers, product engineers, data scientists, and monetization teams to accelerate the development and deployment of advertising systems.\n \n\nYou might thrive in this role if you:\n\n - Have 7+ years of professional software engineering experience building large-scale distributed systems or machine learning infrastructure.\n\n - Have experience building platforms that support machine learning workflows, including data processing, feature engineering, model training, deployment, or serving.\n\n - Have worked with high-volume data pipelines and infrastructure handling large-scale online systems.\n\n - Have experience designing reliable, low-latency systems with strong operational and observability practices.\n\n - Are comfortable working across the ML lifecycle, from data and training systems through deployment, experimentation, and monitoring.\n\n - Have experience improving infrastructure performance, scalability, efficiency, and reliability in production environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"2de75545-32a6-473d-b37a-ab5fdb85da7a","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"15885bca-769d-4089-abc8-cd9856809f3c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"73572a39-8a2f-4dcb-a636-412b6e53f1cd","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"4d104ebe-64ff-4421-94c3-03a8982b19ea","title":"Compute Infrastructure, Critical Facilities Manager","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-05-28T21:29:14.069+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4d104ebe-64ff-4421-94c3-03a8982b19ea","applyUrl":"https://jobs.ashbyhq.com/openai/4d104ebe-64ff-4421-94c3-03a8982b19ea/application","descriptionHtml":"About the Team
OpenAI is helping build the infrastructure that powers the next generation of artificial intelligence. Through Stargate, we are developing and operating large-scale AI compute campuses that require world-class execution across data center design, construction, commissioning, and operations.
The Infrastructure Operations team is responsible for bringing AI infrastructure online and ensuring it operates reliably at scale. We partner closely with hardware, network, deployment, construction, and operations teams to deliver mission-critical environments capable of supporting frontier AI workloads. As our footprint expands, operational excellence becomes increasingly important to ensuring safe, reliable, and efficient campus operations.
About the Role
We are seeking a Critical Facilities Manager to support the commissioning, operational readiness, and long-term operation of next-generation AI data center campuses.
This role sits at the intersection of construction, commissioning, hardware deployment, and facilities operations. You will be responsible for ensuring mission-critical infrastructure is prepared to support hardware deployment, transitioned successfully into production operations, and maintained to the highest standards of reliability and availability.
You will lead day-to-day operational execution across electrical, mechanical, controls, and supporting infrastructure systems while partnering closely with commissioning teams, site operators, vendors, and engineering organizations. This role requires a strong blend of technical depth, operational leadership, and cross-functional execution.
Key Responsibilities
Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses.
Own operational readiness activities supporting new campus deployments and infrastructure expansion.
Partner with commissioning teams to transition facilities from construction and startup into steady-state operations.
Develop, implement, and continuously improve operating procedures, maintenance programs, and response plans.
Lead infrastructure incident response efforts and coordinate recovery activities during critical events.
Drive root cause analysis investigations and corrective action programs to improve reliability and operational performance.
Manage vendors, contractors, and service providers supporting facility operations.
Partner with hardware deployment, networking, and engineering teams to coordinate infrastructure changes and maintenance activities.
Monitor facility performance, operational risk, and capacity utilization across critical systems.
Support staffing, training, and development of facilities operations personnel.
Ensure compliance with safety, environmental, and operational standards.
Establish operational processes that scale alongside OpenAI's rapidly growing infrastructure footprint. (OpenAI)
Qualifications
8+ years of experience operating mission-critical facilities, data centers, industrial infrastructure, or large-scale technical operations environments.
Possess strong knowledge of electrical distribution systems, generators, UPS systems, cooling systems, and building controls.
Have experience supporting commissioning, operational readiness, or infrastructure turnover programs.
Have led facility operations teams, contractors, and third-party vendors.
Are comfortable responding to incidents and making decisions in high-pressure operational environments.
Have experience developing maintenance strategies, operating procedures, and reliability programs.
Enjoy operating in fast-paced environments with significant ambiguity and rapid growth.
Communicate effectively across technical and non-technical stakeholders.
Preferred Skills
Experience supporting hyperscale, cloud, AI, HPC, or mission-critical data center environments.
Experience with liquid cooling systems and high-density compute deployments.
Familiarity with reliability engineering methodologies, root cause analysis, and preventative maintenance programs.
Experience supporting large-scale infrastructure deployment programs.
Experience working across construction, commissioning, engineering, and operations organizations.
Experience scaling operational processes across multiple campuses or geographic regions.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI is helping build the infrastructure that powers the next generation of artificial intelligence. Through Stargate, we are developing and operating large-scale AI compute campuses that require world-class execution across data center design, construction, commissioning, and operations.\n\nThe Infrastructure Operations team is responsible for bringing AI infrastructure online and ensuring it operates reliably at scale. We partner closely with hardware, network, deployment, construction, and operations teams to deliver mission-critical environments capable of supporting frontier AI workloads. As our footprint expands, operational excellence becomes increasingly important to ensuring safe, reliable, and efficient campus operations.\n\nAbout the Role\n\nWe are seeking a Critical Facilities Manager to support the commissioning, operational readiness, and long-term operation of next-generation AI data center campuses.\n\nThis role sits at the intersection of construction, commissioning, hardware deployment, and facilities operations. You will be responsible for ensuring mission-critical infrastructure is prepared to support hardware deployment, transitioned successfully into production operations, and maintained to the highest standards of reliability and availability.\n\nYou will lead day-to-day operational execution across electrical, mechanical, controls, and supporting infrastructure systems while partnering closely with commissioning teams, site operators, vendors, and engineering organizations. This role requires a strong blend of technical depth, operational leadership, and cross-functional execution.\n\nKey Responsibilities\n\n - Lead day-to-day operations of mission-critical facility infrastructure across AI compute campuses.\n\n - Own operational readiness activities supporting new campus deployments and infrastructure expansion.\n\n - Partner with commissioning teams to transition facilities from construction and startup into steady-state operations.\n\n - Develop, implement, and continuously improve operating procedures, maintenance programs, and response plans.\n\n - Lead infrastructure incident response efforts and coordinate recovery activities during critical events.\n\n - Drive root cause analysis investigations and corrective action programs to improve reliability and operational performance.\n\n - Manage vendors, contractors, and service providers supporting facility operations.\n\n - Partner with hardware deployment, networking, and engineering teams to coordinate infrastructure changes and maintenance activities.\n\n - Monitor facility performance, operational risk, and capacity utilization across critical systems.\n\n - Support staffing, training, and development of facilities operations personnel.\n\n - Ensure compliance with safety, environmental, and operational standards.\n\n - Establish operational processes that scale alongside OpenAI's rapidly growing infrastructure footprint. (OpenAI https://openai.com/careers/facilities-operations-lead-stargate-san-francisco/?utm_source=chatgpt.com)\n\nQualifications\n\n - 8+ years of experience operating mission-critical facilities, data centers, industrial infrastructure, or large-scale technical operations environments.\n\n - Possess strong knowledge of electrical distribution systems, generators, UPS systems, cooling systems, and building controls.\n\n - Have experience supporting commissioning, operational readiness, or infrastructure turnover programs.\n\n - Have led facility operations teams, contractors, and third-party vendors.\n\n - Are comfortable responding to incidents and making decisions in high-pressure operational environments.\n\n - Have experience developing maintenance strategies, operating procedures, and reliability programs.\n\n - Enjoy operating in fast-paced environments with significant ambiguity and rapid growth.\n\n - Communicate effectively across technical and non-technical stakeholders.\n\nPreferred Skills\n\n - Experience supporting hyperscale, cloud, AI, HPC, or mission-critical data center environments.\n\n - Experience with liquid cooling systems and high-density compute deployments.\n\n - Familiarity with reliability engineering methodologies, root cause analysis, and preventative maintenance programs.\n\n - Experience supporting large-scale infrastructure deployment programs.\n\n - Experience working across construction, commissioning, engineering, and operations organizations.\n\n - Experience scaling operational processes across multiple campuses or geographic regions.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$199K – $302K • Offers Equity","scrapeableCompensationSalarySummary":"$199K - $302K","compensationTiers":[{"id":"ab8b8c1f-6a29-47c0-a291-c25bdcb805c7","tierSummary":"$199K – $302K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1bcaebbe-ff26-43a8-ad91-b40556eeb2ca","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2bb88e3f-5d61-47d3-abe0-654dcd9c2e98","summary":"$199K – $302K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":199000,"maxValue":302000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":199000,"maxValue":302000}]}},{"id":"fa02b383-d5b0-45ea-b29e-3464ceeb4574","title":"Sr. Integrations Engineer, Supply Chain Technology","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-05T13:55:37.011+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fa02b383-d5b0-45ea-b29e-3464ceeb4574","applyUrl":"https://jobs.ashbyhq.com/openai/fa02b383-d5b0-45ea-b29e-3464ceeb4574/application","descriptionHtml":"About the Team
The Supply Chain Technology team within OpenAI’s Enterprise Platform & Technology builds and scales the systems and data architecture that power our core supply chain operations. We enable operational agility, visibility, and execution across planning through fulfillment and partner operations. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering better decisions, reliable operations, and sustainable growth as OpenAI evolves.
About the Role
As a Senior Integrations Engineer, you will design, build, and operate the integrations and custom applications that connect OpenAI’s supply chain ecosystem. You will combine integration platforms, Python development, and APIs to deliver reliable data flows across enterprise systems, internal applications, and external partners.
You will partner closely with Hardware Operations, Application Engineers, Product Managers, IT, and business teams to improve data integrity, automate operational workflows, and support the transition from legacy systems to modern cloud platforms. This is a hands-on engineering role with ownership across architecture, implementation, deployment, and ongoing production support.
Define integration architecture and reusable design patterns across the supply chain technology landscape, balancing reliability, security, maintainability, and delivery speed.
Build and support integrations connecting ERP and SCM systems, internal applications, e-commerce platforms, third-party logistics providers (3PLs), contract manufacturers (CMs), retailers, and distributors.
Develop workflows, APIs, event-driven services, and batch and file interfaces, choosing the appropriate combination of platform capabilities and custom code.
Build production Python applications, integration services, reusable connectors, and operational tools with automated tests and maintainable interfaces.
Implement API and EDI partner integrations, including data mappings, partner onboarding, end-to-end testing, and transaction reconciliation.
Develop Model Context Protocol (MCP) servers, tools, and plugins that connect AI-enabled applications to supply chain systems, with appropriate authorization, validation, audit trails, and transaction approvals.
Own production reliability through monitoring, alerting, incident response, and recovery. Diagnose and resolve data synchronization errors, API failures, and performance bottlenecks.
Embed access controls, segregation of duties, and auditability into integration design to support SOX compliance and internal control requirements.
You might thrive in this role if you
Bring 10+ years of experience in integration development, architecture, and design, with a track record of delivering and operating production systems.
Have hands-on proficiency with at least two integration platforms, such as Workato, MuleSoft, or Oracle Integration Cloud (OIC).
Use Python as a primary development language and have built production applications or integration services with automated testing and sound engineering best practices.
Have worked in high-volume environments such as customer-facing e-commerce and understand the supply chain processes behind order management, inventory, fulfillment, and returns.
Understand integration patterns, REST and SOAP services, asynchronous messaging, EDI, and data formats such as JSON, XML, and CSV.
Have directly built or maintained third-party API integrations and understand OAuth, webhooks, rate limits, pagination, retries, idempotency, and failure recovery.
Are comfortable working with AWS or Azure and supporting technologies such as Kafka, PostgreSQL, Redis, or Elasticsearch.
Have experience with microservices and containerized applications using Docker and Kubernetes.
Take ownership of systems throughout their production lifecycle, participate in on-call support, and prioritize reliability and operational readiness.
Communicate technical issues and business impact clearly to both engineering teams and nontechnical stakeholders.
Work independently, navigate ambiguity, and turn business needs into practical technical solutions.
Nice to Have
Experience building integrations to and from Oracle Fusion ERP or SCM, particularly across planning, procurement, manufacturing, inventory, logistics, and order management.
Experience developing MCP servers, plugins, or agentic automation for enterprise workflows.
Regular use of AI coding tools such as Codex, with a disciplined approach to reviewing, testing, and validating generated code.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Supply Chain Technology team within OpenAI’s Enterprise Platform & Technology builds and scales the systems and data architecture that power our core supply chain operations. We enable operational agility, visibility, and execution across planning through fulfillment and partner operations. Our focus is on modernizing workflows through strategic integrations, scalable automation, and seamless data flows empowering better decisions, reliable operations, and sustainable growth as OpenAI evolves.\n\n\n\nAbout the Role\n\nAs a Senior Integrations Engineer, you will design, build, and operate the integrations and custom applications that connect OpenAI’s supply chain ecosystem. You will combine integration platforms, Python development, and APIs to deliver reliable data flows across enterprise systems, internal applications, and external partners.\n\nYou will partner closely with Hardware Operations, Application Engineers, Product Managers, IT, and business teams to improve data integrity, automate operational workflows, and support the transition from legacy systems to modern cloud platforms. This is a hands-on engineering role with ownership across architecture, implementation, deployment, and ongoing production support.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Define integration architecture and reusable design patterns across the supply chain technology landscape, balancing reliability, security, maintainability, and delivery speed.\n\n - Build and support integrations connecting ERP and SCM systems, internal applications, e-commerce platforms, third-party logistics providers (3PLs), contract manufacturers (CMs), retailers, and distributors.\n\n - Develop workflows, APIs, event-driven services, and batch and file interfaces, choosing the appropriate combination of platform capabilities and custom code.\n\n - Build production Python applications, integration services, reusable connectors, and operational tools with automated tests and maintainable interfaces.\n\n - Implement API and EDI partner integrations, including data mappings, partner onboarding, end-to-end testing, and transaction reconciliation.\n\n - Develop Model Context Protocol (MCP) servers, tools, and plugins that connect AI-enabled applications to supply chain systems, with appropriate authorization, validation, audit trails, and transaction approvals.\n\n - Own production reliability through monitoring, alerting, incident response, and recovery. Diagnose and resolve data synchronization errors, API failures, and performance bottlenecks.\n\n - Embed access controls, segregation of duties, and auditability into integration design to support SOX compliance and internal control requirements.\n\n\n\nYou might thrive in this role if you\n\n - Bring 10+ years of experience in integration development, architecture, and design, with a track record of delivering and operating production systems.\n\n - Have hands-on proficiency with at least two integration platforms, such as Workato, MuleSoft, or Oracle Integration Cloud (OIC).\n\n - Use Python as a primary development language and have built production applications or integration services with automated testing and sound engineering best practices.\n\n - Have worked in high-volume environments such as customer-facing e-commerce and understand the supply chain processes behind order management, inventory, fulfillment, and returns.\n\n - Understand integration patterns, REST and SOAP services, asynchronous messaging, EDI, and data formats such as JSON, XML, and CSV.\n\n - Have directly built or maintained third-party API integrations and understand OAuth, webhooks, rate limits, pagination, retries, idempotency, and failure recovery.\n\n - Are comfortable working with AWS or Azure and supporting technologies such as Kafka, PostgreSQL, Redis, or Elasticsearch.\n\n - Have experience with microservices and containerized applications using Docker and Kubernetes.\n\n - Take ownership of systems throughout their production lifecycle, participate in on-call support, and prioritize reliability and operational readiness.\n\n - Communicate technical issues and business impact clearly to both engineering teams and nontechnical stakeholders.\n\n - Work independently, navigate ambiguity, and turn business needs into practical technical solutions.\n\nNice to Have\n\n - Experience building integrations to and from Oracle Fusion ERP or SCM, particularly across planning, procurement, manufacturing, inventory, logistics, and order management.\n\n - Experience developing MCP servers, plugins, or agentic automation for enterprise workflows.\n\n - Regular use of AI coding tools such as Codex, with a disciplined approach to reviewing, testing, and validating generated code.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$272K – $302K • Offers Equity","scrapeableCompensationSalarySummary":"$272K - $302K","compensationTiers":[{"id":"402e195b-7d99-457d-8d9f-a9620d1029e4","tierSummary":"San Francisco $272K – $302K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4d9b4470-6852-406c-b9a8-c2f8bfbb8adf","summary":"San Francisco $272K – $302K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":272000,"maxValue":302000},{"id":"ee9bb438-eb90-454c-9ab3-8d29a14f2c6e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":272000,"maxValue":302000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"66e76c14-bb6e-4e26-a333-744bbe35abbb","title":"Researcher, Frontier Cybersecurity Risks","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-03T21:35:27.890+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/66e76c14-bb6e-4e26-a333-744bbe35abbb","applyUrl":"https://jobs.ashbyhq.com/openai/66e76c14-bb6e-4e26-a333-744bbe35abbb/application","descriptionHtml":"Models are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely.
The Preparedness team is dedicated to addressing these critical risks. Our work includes:
Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems.
Mitigation. Keeping misuse and misalignment safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future.
Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework, and partnering with other staff to achieve these targets.
This is urgent, fast-paced work that has far-reaching implications for the company and for society.
As we push toward AGI, cybersecurity becomes one of the most important and urgent frontiers: the same systems that can accelerate productivity can also accelerate exploitation.
As a Researcher for cybersecurity risks, you will help design and implement an end-to-end mitigation stack to reduce severe cyber misuse across OpenAI’s products. This role requires strong technical depth and close cross-functional collaboration to ensure safeguards are enforceable, scalable, and effective. You’ll contribute directly to building protections that remain robust as products, model capabilities, and attacker behaviors evolve.
Design and implement mitigation components for model-enabled cybersecurity misuse—spanning prevention, monitoring, detection, and enforcement—under the guidance of senior technical and risk leadership.
Integrate safeguards across product surfaces in partnership with product and engineering teams, helping ensure protections are consistent, low-latency, and scale with usage and new model capabilities.
Evaluate technical trade-offs within the cybersecurity risk domain (coverage, latency, model utility, and user privacy) and propose pragmatic, testable solutions.
Collaborate closely with risk and threat modeling partners to align mitigation design with anticipated attacker behaviors and high-impact misuse scenarios.
Execute rigorous testing and red-teaming workflows, helping stress-test the mitigation stack against evolving threats (e.g., novel exploits, tool-use chains, automated attack workflows) and across different product surfaces—then iterate based on findings.
Have a passion for AI safety and are motivated to make cutting-edge AI models safer for real-world use.
Bring demonstrated experience in deep learning and transformer models.
Are proficient with frameworks such as PyTorch or TensorFlow.
Possess a strong foundation in data structures, algorithms, and software engineering principles.
Are familiar with methods for training and fine-tuning large language models, including distillation, supervised fine-tuning, and policy optimization.
Excel at working collaboratively with cross-functional teams across research, security, policy, product, and engineering.
Have significant experience designing and deploying technical safeguards for abuse prevention, detection, and enforcement at scale.
(Nice to have) Bring background knowledge in cybersecurity or adjacent fields.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nModels are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely.\n\nThe Preparedness team is dedicated to addressing these critical risks. Our work includes:\n\n 1. Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems.\n\n 2. Mitigation. Keeping misuse and misalignment safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future.\n\n 3. Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework https://openai.com/index/updating-our-preparedness-framework/, and partnering with other staff to achieve these targets.\n\nThis is urgent, fast-paced work that has far-reaching implications for the company and for society.\n\n\n\n\nABOUT THE ROLE\n\nAs we push toward AGI, cybersecurity becomes one of the most important and urgent frontiers: the same systems that can accelerate productivity can also accelerate exploitation.\n\nAs a Researcher for cybersecurity risks, you will help design and implement an end-to-end mitigation stack to reduce severe cyber misuse across OpenAI’s products. This role requires strong technical depth and close cross-functional collaboration to ensure safeguards are enforceable, scalable, and effective. You’ll contribute directly to building protections that remain robust as products, model capabilities, and attacker behaviors evolve.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design and implement mitigation components for model-enabled cybersecurity misuse—spanning prevention, monitoring, detection, and enforcement—under the guidance of senior technical and risk leadership.\n\n - Integrate safeguards across product surfaces in partnership with product and engineering teams, helping ensure protections are consistent, low-latency, and scale with usage and new model capabilities.\n\n - Evaluate technical trade-offs within the cybersecurity risk domain (coverage, latency, model utility, and user privacy) and propose pragmatic, testable solutions.\n\n - Collaborate closely with risk and threat modeling partners to align mitigation design with anticipated attacker behaviors and high-impact misuse scenarios.\n\n - Execute rigorous testing and red-teaming workflows, helping stress-test the mitigation stack against evolving threats (e.g., novel exploits, tool-use chains, automated attack workflows) and across different product surfaces—then iterate based on findings.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have a passion for AI safety and are motivated to make cutting-edge AI models safer for real-world use.\n\n - Bring demonstrated experience in deep learning and transformer models.\n\n - Are proficient with frameworks such as PyTorch or TensorFlow.\n\n - Possess a strong foundation in data structures, algorithms, and software engineering principles.\n\n - Are familiar with methods for training and fine-tuning large language models, including distillation, supervised fine-tuning, and policy optimization.\n\n - Excel at working collaboratively with cross-functional teams across research, security, policy, product, and engineering.\n\n - Have significant experience designing and deploying technical safeguards for abuse prevention, detection, and enforcement at scale.\n\n - (Nice to have) Bring background knowledge in cybersecurity or adjacent fields.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"94172ebc-2219-40b4-ae04-c10be0fd2158","title":"Manufacturing Test Engineer","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-05T14:02:35.026+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/94172ebc-2219-40b4-ae04-c10be0fd2158","applyUrl":"https://jobs.ashbyhq.com/openai/94172ebc-2219-40b4-ae04-c10be0fd2158/application","descriptionHtml":"OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
We are seeking a Manufacturing Test Engineer to own and drive manufacturing test strategy, development, and execution for complex AI hardware systems. This role will define and implement test coverage across the product lifecycle, including ICT, functional circuit test, tray-level functional test, and system manufacturing test.
You will work closely with hardware design engineering, diagnostic/software teams, manufacturing engineering, quality, and external system integrators and suppliers to translate product requirements into robust, scalable, and production-ready test solutions. You will also play a key role in reviewing test data, debugging failures, improving yield, and ensuring manufacturing test readiness from early development through volume production.
Define and drive the manufacturing test strategy for boards, trays, and system-level hardware assemblies across EVT, DVT, PVT, and production ramp.
Develop and manage test coverage for:
ICT / structural test
FCT / board-level functional test
Tray-level functional and integration test
System-level manufacturing and bring-up test
Partner closely with electrical engineering, system engineering, and diagnostic/software teams to define test requirements, review manufacturing test scripts and diagnostics, validate failure isolation needs, debug hooks, logging, and production screening strategies.
Translate engineering requirements into practical, scalable manufacturing test plans that balance coverage matrices; review and approve EVT/DVT/PVT and production test plans, pass/fail criteria and release gates while balancing coverage, test time, debug efficiency, cost, and production throughput.
Collaborate with system integrators, JDMs, contract manufacturers, and equipment vendors to implement and qualify test stations, fixtures, automation, software, equipment configurations, calibration plans, operator procedures, golden-unit correlation and production workflows.
Review and analyze manufacturing test results, test logs, diagnostic outputs, yield trends, failure paretos, false-failure rates, and station correlation data to identify gaps and drive corrective actions.
Lead or support debug of manufacturing test failures, working cross-functionally to determine whether issues stem from design, process, fixture, software, component, or operator variation.
Drive continuous improvement of test processes, including coverage expansion, cycle-time reduction, parallelization opportunities, power & cooling efficiency optimization, station reliability, data quality, and test escape prevention.
Ensure manufacturing test readiness for new product introduction, including test specifications, validation plans, GR&R/correlation studies, station acceptance, and production release criteria.
Help establish scalable standards and best practices for manufacturing test development across OpenAI’s rapidly growing hardware portfolio.
Have experience developing and deploying manufacturing test solutions for complex electronics, servers, networking systems, or high-performance compute hardware.
Understand board-level and system-level test methodologies, including ICT, boundary scan, functional test, burn-in, stress test, and production diagnostics.
Are comfortable working across both engineering development and factory execution, and can bridge the gap between design intent and production implementation.
Have strong hands-on debugging skills and can use test data, BMC/Host logs, diagnostic logs, power & thermal telemetry, schematics, and lab measurements to identify root causes efficiently and drive corrective action.
Communicate clearly with internal teams and external partners, especially when aligning on requirements, debugging ambiguous issues, and driving closure under schedule pressure.
Enjoy operating in a fast-moving, high-ownership environment with significant ambiguity and high expectations for execution.
Bachelor’s degree in Electrical Engineering, Computer Engineering, Manufacturing Engineering, or a related technical field, or equivalent practical experience.
5+ years of experience in manufacturing test engineering, product test, NPI test development, or related hardware test roles.
Experience with one or more of the following on servers and/or AI Accelerators:
ICT or structural board test
Board-level functional test development
Tray, chassis, or system-level manufacturing test
Production diagnostics and debug workflows
Test fixture, rack, or station development
Experience working with contract manufacturers, JDMs, system integrators, or test equipment vendors to deploy and sustain production test solutions.
Strong analytical and problem-solving skills, with experience reviewing test data, yield, failure trends, and manufacturing metrics.
Ability to work cross-functionally with hardware engineering, diagnostics/software, manufacturing, quality, and supplier teams.
Experience with server and AI accelerators plus networking, power, or data center hardware systems.
Experience reviewing or developing manufacturing test automation, Python/Bash or similar scripts, Linux-based diagnostics, data pipelines, CI/release controls, and test software frameworks used in factory environments.
Experience supporting high-volume production ramps and factory bring-up in Asia or other global manufacturing environments.
Knowledge of DFT principles and how design decisions influence testability, debug, and production yield.
Experience with failure analysis, root-cause investigations, and corrective action processes in a manufacturing environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM:\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\nAbout the Role\n\nWe are seeking a Manufacturing Test Engineer to own and drive manufacturing test strategy, development, and execution for complex AI hardware systems. This role will define and implement test coverage across the product lifecycle, including ICT, functional circuit test, tray-level functional test, and system manufacturing test.\n\nYou will work closely with hardware design engineering, diagnostic/software teams, manufacturing engineering, quality, and external system integrators and suppliers to translate product requirements into robust, scalable, and production-ready test solutions. You will also play a key role in reviewing test data, debugging failures, improving yield, and ensuring manufacturing test readiness from early development through volume production.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Define and drive the manufacturing test strategy for boards, trays, and system-level hardware assemblies across EVT, DVT, PVT, and production ramp.\n\n - Develop and manage test coverage for:\n \n - ICT / structural test\n \n - FCT / board-level functional test\n \n - Tray-level functional and integration test\n \n - System-level manufacturing and bring-up test\n\n - Partner closely with electrical engineering, system engineering, and diagnostic/software teams to define test requirements, review manufacturing test scripts and diagnostics, validate failure isolation needs, debug hooks, logging, and production screening strategies.\n\n - Translate engineering requirements into practical, scalable manufacturing test plans that balance coverage matrices; review and approve EVT/DVT/PVT and production test plans, pass/fail criteria and release gates while balancing coverage, test time, debug efficiency, cost, and production throughput.\n\n - Collaborate with system integrators, JDMs, contract manufacturers, and equipment vendors to implement and qualify test stations, fixtures, automation, software, equipment configurations, calibration plans, operator procedures, golden-unit correlation and production workflows.\n\n - Review and analyze manufacturing test results, test logs, diagnostic outputs, yield trends, failure paretos, false-failure rates, and station correlation data to identify gaps and drive corrective actions.\n\n - Lead or support debug of manufacturing test failures, working cross-functionally to determine whether issues stem from design, process, fixture, software, component, or operator variation.\n\n - Drive continuous improvement of test processes, including coverage expansion, cycle-time reduction, parallelization opportunities, power & cooling efficiency optimization, station reliability, data quality, and test escape prevention.\n\n - Ensure manufacturing test readiness for new product introduction, including test specifications, validation plans, GR&R/correlation studies, station acceptance, and production release criteria.\n\n - Help establish scalable standards and best practices for manufacturing test development across OpenAI’s rapidly growing hardware portfolio.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have experience developing and deploying manufacturing test solutions for complex electronics, servers, networking systems, or high-performance compute hardware.\n\n - Understand board-level and system-level test methodologies, including ICT, boundary scan, functional test, burn-in, stress test, and production diagnostics.\n\n - Are comfortable working across both engineering development and factory execution, and can bridge the gap between design intent and production implementation.\n\n - Have strong hands-on debugging skills and can use test data, BMC/Host logs, diagnostic logs, power & thermal telemetry, schematics, and lab measurements to identify root causes efficiently and drive corrective action.\n\n - Communicate clearly with internal teams and external partners, especially when aligning on requirements, debugging ambiguous issues, and driving closure under schedule pressure.\n\n - Enjoy operating in a fast-moving, high-ownership environment with significant ambiguity and high expectations for execution.\n\n\nQUALIFICATIONS\n\n - Bachelor’s degree in Electrical Engineering, Computer Engineering, Manufacturing Engineering, or a related technical field, or equivalent practical experience.\n\n - 5+ years of experience in manufacturing test engineering, product test, NPI test development, or related hardware test roles.\n\n - Experience with one or more of the following on servers and/or AI Accelerators:\n \n - ICT or structural board test\n \n - Board-level functional test development\n \n - Tray, chassis, or system-level manufacturing test\n \n - Production diagnostics and debug workflows\n \n - Test fixture, rack, or station development\n\n - Experience working with contract manufacturers, JDMs, system integrators, or test equipment vendors to deploy and sustain production test solutions.\n\n - Strong analytical and problem-solving skills, with experience reviewing test data, yield, failure trends, and manufacturing metrics.\n\n - Ability to work cross-functionally with hardware engineering, diagnostics/software, manufacturing, quality, and supplier teams.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience with server and AI accelerators plus networking, power, or data center hardware systems.\n\n - Experience reviewing or developing manufacturing test automation, Python/Bash or similar scripts, Linux-based diagnostics, data pipelines, CI/release controls, and test software frameworks used in factory environments.\n\n - Experience supporting high-volume production ramps and factory bring-up in Asia or other global manufacturing environments.\n\n - Knowledge of DFT principles and how design decisions influence testability, debug, and production yield.\n\n - Experience with failure analysis, root-cause investigations, and corrective action processes in a manufacturing environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"87e5f8c3-3337-480a-9db2-e4cef5db909b","title":"Host Systems Software Engineer","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-03T16:55:05.751+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/87e5f8c3-3337-480a-9db2-e4cef5db909b","applyUrl":"https://jobs.ashbyhq.com/openai/87e5f8c3-3337-480a-9db2-e4cef5db909b/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
We’re looking for an experienced systems software engineer to help define and build the host software stack for our custom next-generation AI systems. You will work close to the hardware on performance-critical software, including Linux kernel drivers, high-throughput I/O paths, and system-scale networking and RDMA.
This role spans architecture, implementation, platform bring-up, debugging, and performance optimization. You will work across hardware and software boundaries to make new systems usable end to end, from low-level device interfaces through userspace tooling and production validation.
In this role you will:
Design, implement, and debug host-side systems software for AI infrastructure, including Linux kernel drivers and supporting userspace components.
Build and optimize software paths for high-throughput, low-latency communication, including RDMA and related networking functionality.
Develop software around PCIe, DMA, NICs, accelerators, memory movement, and device interaction.
Bring up new hardware platforms and diagnose complex issues across kernel, firmware, networking, and hardware boundaries.
Build tooling for integration, testing, diagnostics, observability, qualification, and performance characterization.
Collaborate with hardware, networking, and platform teams to define interfaces and integrate new capabilities.
Work with external vendors where needed to integrate technologies and drive issues to resolution.
Contribute across the systems software stack as the platform and team evolve.
Help shape the technical direction and engineering practices for a growing systems software stack.
You might thrive in this role if you have:
Experience building low-level or performance-critical systems software.
Strong programming skills in C or C++, with proficiency using Python and Linux tooling for automation and debugging.
Strong Linux systems fundamentals and the ability to debug across hardware and software boundaries.
Hands-on experience in at least one relevant area, such as Linux kernel drivers, kernel networking, RDMA, PCIe, DMA, NIC software, accelerator software, or high-performance I/O.
Experience owning complex software projects from design through implementation, bring-up, and validation.
Ability to thrive in ambiguity, work across subsystem boundaries, and build systems from scratch.
Strong cross-functional communication skills.
Preferred Qualifications
Experience developing Linux kernel drivers or other OS-level performance-critical components.
Familiarity with RDMA or RoCE, ibverbs, kernel networking, or congestion-control concepts such as ECN and DCQCN.
Experience with PCIe, DMA, peer-to-peer communication, SR-IOV, IOMMU, dma-buf, or related accelerator and I/O subsystems.
Experience bringing up accelerators, NICs, SoCs, or custom hardware platforms.
Experience profiling and optimizing high-throughput, low-latency systems.
Familiarity with Rust or experience using Rust for systems programming.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\nWe’re looking for an experienced systems software engineer to help define and build the host software stack for our custom next-generation AI systems. You will work close to the hardware on performance-critical software, including Linux kernel drivers, high-throughput I/O paths, and system-scale networking and RDMA.\n\nThis role spans architecture, implementation, platform bring-up, debugging, and performance optimization. You will work across hardware and software boundaries to make new systems usable end to end, from low-level device interfaces through userspace tooling and production validation.\n\nIn this role you will:\n\n - Design, implement, and debug host-side systems software for AI infrastructure, including Linux kernel drivers and supporting userspace components.\n\n - Build and optimize software paths for high-throughput, low-latency communication, including RDMA and related networking functionality.\n\n - Develop software around PCIe, DMA, NICs, accelerators, memory movement, and device interaction.\n\n - Bring up new hardware platforms and diagnose complex issues across kernel, firmware, networking, and hardware boundaries.\n\n - Build tooling for integration, testing, diagnostics, observability, qualification, and performance characterization.\n\n - Collaborate with hardware, networking, and platform teams to define interfaces and integrate new capabilities.\n\n - Work with external vendors where needed to integrate technologies and drive issues to resolution.\n\n - Contribute across the systems software stack as the platform and team evolve.\n\n - Help shape the technical direction and engineering practices for a growing systems software stack.\n\nYou might thrive in this role if you have:\n\n - Experience building low-level or performance-critical systems software.\n\n - Strong programming skills in C or C++, with proficiency using Python and Linux tooling for automation and debugging.\n\n - Strong Linux systems fundamentals and the ability to debug across hardware and software boundaries.\n\n - Hands-on experience in at least one relevant area, such as Linux kernel drivers, kernel networking, RDMA, PCIe, DMA, NIC software, accelerator software, or high-performance I/O.\n\n - Experience owning complex software projects from design through implementation, bring-up, and validation.\n\n - Ability to thrive in ambiguity, work across subsystem boundaries, and build systems from scratch.\n\n - Strong cross-functional communication skills.\n\nPreferred Qualifications\n\n - Experience developing Linux kernel drivers or other OS-level performance-critical components.\n\n - Familiarity with RDMA or RoCE, ibverbs, kernel networking, or congestion-control concepts such as ECN and DCQCN.\n\n - Experience with PCIe, DMA, peer-to-peer communication, SR-IOV, IOMMU, dma-buf, or related accelerator and I/O subsystems.\n\n - Experience bringing up accelerators, NICs, SoCs, or custom hardware platforms.\n\n - Experience profiling and optimizing high-throughput, low-latency systems.\n\n - Familiarity with Rust or experience using Rust for systems programming.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"94e57570-637a-4b2f-a33d-af7a795b14e0","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"77ba7fc0-da37-4319-8054-f2c05fd22e3e","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"4ffa0081-ccf4-4ac3-be94-13a6d84ee5cc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f4720507-3c44-4162-af21-206ac3a78007","title":"Compensation Business Partner, GTM ","department":"People","team":"Total Rewards","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}}],"publishedAt":"2026-07-17T20:22:39.427+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f4720507-3c44-4162-af21-206ac3a78007","applyUrl":"https://jobs.ashbyhq.com/openai/f4720507-3c44-4162-af21-206ac3a78007/application","descriptionHtml":"About the Team
OpenAI's Compensation team plays a crucial role in rewarding and retaining world-class talent who will ensure that artificial general intelligence benefits all of humanity. By crafting and implementing innovative compensation strategies, we ensure our compensation offerings are competitive, equitable, and aligned with OpenAI's mission to scale intelligently and ethically.
About the Role
We are expanding our Compensation team and seeking a Compensation Business Partner to help build the compensation pillar for our go-to-market organization. This is a hands-on individual-contributor role for someone who brings deep GTM compensation expertise and enjoys turning evolving business needs into practical, scalable programs.
As a member of the total rewards team, you will partner closely with GTM leaders, HR Business Partners, Recruiting, Finance, and other cross-functional teams. You will spearhead compensation work across benchmarking, offer review, program design, and job architecture, with particular focus on the needs of a rapidly growing commercial organization.
The shape of the work will evolve as the business grows. At times, you may independently lead key initiatives from strategy through execution. At other times, you will work alongside additional compensation partners and cross-functional resources. Success in this role requires comfort operating with ambiguity, strong judgment, and a willingness to stay close to the details while building for scale.
This is an individual contributor role, designed for a subject-matter expert and hands-on builder.
In this role, you will:
Build and evolve compensation programs that support OpenAI’s growing GTM organization.
Serve as a trusted compensation advisor to GTM leaders, HR Business Partners, Recruiting, and Finance.
Lead compensation analysis and approval for offers, balancing market context, internal consistency, and OpenAI’s compensation philosophy.
Own benchmarking and market analysis for GTM roles, translating insights into clear recommendations and scalable practices.
Partner on the design and optimization of sales compensation programs, job architecture, and related compensation frameworks.
Develop approaches that can flex with changing business priorities, organizational growth, and new talent needs.
Move fluidly between strategic design and hands-on execution, including building processes and operating mechanisms where they do not yet exist.
Collaborate with the broader Compensation team to share insights and strengthen company-wide programs.
You might thrive in this role if you have:
6+ years of compensation experience, including meaningful depth supporting GTM or commercial organizations.
Strong expertise in sales compensation, GTM benchmarking, and compensation program design.
Experience building or materially evolving compensation programs in a fast-growing, dynamic organization.
A builder mindset: you are energized by ambiguity and comfortable creating structure as the business evolves.
Strong analytical judgment and the ability to translate complex data into practical recommendations.
Excellent communication skills and the ability to build trust with senior stakeholders and cross-functional partners.
The ability to work independently while collaborating closely with a broader team.
Experience with job architecture is strongly preferred.
Location and Workplace
This role is based in our New York or San Francisco office and we aren’t considering remote applications at this time. We use a hybrid work model of 3 days in the office with optional work from home on Thursdays and Fridays. We also offer relocation assistance to new employees.
Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, outdoor space for working and socializing, wellness rooms, private bike storage, and more.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Compensation team plays a crucial role in rewarding and retaining world-class talent who will ensure that artificial general intelligence benefits all of humanity. By crafting and implementing innovative compensation strategies, we ensure our compensation offerings are competitive, equitable, and aligned with OpenAI's mission to scale intelligently and ethically.\n\nAbout the Role\n\nWe are expanding our Compensation team and seeking a Compensation Business Partner to help build the compensation pillar for our go-to-market organization. This is a hands-on individual-contributor role for someone who brings deep GTM compensation expertise and enjoys turning evolving business needs into practical, scalable programs.\n\nAs a member of the total rewards team, you will partner closely with GTM leaders, HR Business Partners, Recruiting, Finance, and other cross-functional teams. You will spearhead compensation work across benchmarking, offer review, program design, and job architecture, with particular focus on the needs of a rapidly growing commercial organization.\n\nThe shape of the work will evolve as the business grows. At times, you may independently lead key initiatives from strategy through execution. At other times, you will work alongside additional compensation partners and cross-functional resources. Success in this role requires comfort operating with ambiguity, strong judgment, and a willingness to stay close to the details while building for scale.\n\nThis is an individual contributor role, designed for a subject-matter expert and hands-on builder.\n\nIn this role, you will:\n\n - Build and evolve compensation programs that support OpenAI’s growing GTM organization.\n\n - Serve as a trusted compensation advisor to GTM leaders, HR Business Partners, Recruiting, and Finance.\n\n - Lead compensation analysis and approval for offers, balancing market context, internal consistency, and OpenAI’s compensation philosophy.\n\n - Own benchmarking and market analysis for GTM roles, translating insights into clear recommendations and scalable practices.\n\n - Partner on the design and optimization of sales compensation programs, job architecture, and related compensation frameworks.\n\n - Develop approaches that can flex with changing business priorities, organizational growth, and new talent needs.\n\n - Move fluidly between strategic design and hands-on execution, including building processes and operating mechanisms where they do not yet exist.\n\n - Collaborate with the broader Compensation team to share insights and strengthen company-wide programs.\n\nYou might thrive in this role if you have:\n\n - 6+ years of compensation experience, including meaningful depth supporting GTM or commercial organizations.\n\n - Strong expertise in sales compensation, GTM benchmarking, and compensation program design.\n\n - Experience building or materially evolving compensation programs in a fast-growing, dynamic organization.\n\n - A builder mindset: you are energized by ambiguity and comfortable creating structure as the business evolves.\n\n - Strong analytical judgment and the ability to translate complex data into practical recommendations.\n\n - Excellent communication skills and the ability to build trust with senior stakeholders and cross-functional partners.\n\n - The ability to work independently while collaborating closely with a broader team.\n\n - Experience with job architecture is strongly preferred.\n\nLocation and Workplace\n\nThis role is based in our New York or San Francisco office and we aren’t considering remote applications at this time. We use a hybrid work model of 3 days in the office with optional work from home on Thursdays and Fridays. We also offer relocation assistance to new employees.\n\nOur open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, outdoor space for working and socializing, wellness rooms, private bike storage, and more.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$180K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$180K - $260K","compensationTiers":[{"id":"170eb3d1-7396-44b4-91e9-9fd6996b25e8","tierSummary":"San Francisco $180K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c0c5bca3-af61-4115-aec8-d11f698b547b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8dd43eb7-b885-4a3f-95cd-8a5ed7ebcc08","summary":"San Francisco $180K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000}]}},{"id":"88654e7f-4e23-4e75-8e54-18c10d09b093","title":"Full Stack Software Engineer, Cybersecurity Products","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-04T21:16:59.213+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/88654e7f-4e23-4e75-8e54-18c10d09b093","applyUrl":"https://jobs.ashbyhq.com/openai/88654e7f-4e23-4e75-8e54-18c10d09b093/application","descriptionHtml":"About the Team
The Cybersecurity Products team builds products at the frontier of AI and cybersecurity. Our work includes Codex Security and related cyber products that turn advances in model capability into dependable tools for defenders. We help teams find, validate, and remediate vulnerabilities, continuously improve the security of software, and test AI-powered applications before they reach production.
About the Role
As a Full Stack Software Engineer, you will build the product experiences and systems that make AI-powered security useful in real engineering environments. You will work across web surfaces, APIs, orchestration, data models, and integrations to help security and engineering teams move from a codebase or application to evidence-backed findings, prioritized remediation, and revalidation.
You will collaborate closely with product engineers, security researchers, and customer-facing teams. The work spans fast-moving product development and hard systems problems: long-running workflows, large repositories, sensitive data, reliability, observability, and a high bar for earning user trust.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Build end-to-end workflows for vulnerability discovery, security scanning, red teaming, findings review, remediation, and reruns.
Design and operate backend services for long-running security work, including APIs, asynchronous orchestration, durable state, and integrations with developer workflows.
Make complex security results actionable through clear product surfaces, strong evidence, thoughtful prioritization, and reliable reporting.
Partner with security researchers, product teams, and users to evaluate quality, reduce noise, improve coverage, and ship safely.
You might thrive in this role if you:
Have experience shipping production full-stack products across modern web frontends and backend services.
Can design clear APIs and data models, reason about asynchronous systems, and diagnose reliability or performance problems.
Care about building products that experts trust while making sophisticated workflows usable for a broader set of engineers.
Bring strong judgment around privacy, security, and correctness. Application-security or cybersecurity experience is helpful, but not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Cybersecurity Products team builds products at the frontier of AI and cybersecurity. Our work includes Codex Security and related cyber products that turn advances in model capability into dependable tools for defenders. We help teams find, validate, and remediate vulnerabilities, continuously improve the security of software, and test AI-powered applications before they reach production.\n\nAbout the Role\n\nAs a Full Stack Software Engineer, you will build the product experiences and systems that make AI-powered security useful in real engineering environments. You will work across web surfaces, APIs, orchestration, data models, and integrations to help security and engineering teams move from a codebase or application to evidence-backed findings, prioritized remediation, and revalidation.\n\nYou will collaborate closely with product engineers, security researchers, and customer-facing teams. The work spans fast-moving product development and hard systems problems: long-running workflows, large repositories, sensitive data, reliability, observability, and a high bar for earning user trust.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\nIn this role, you will:\n\n - Build end-to-end workflows for vulnerability discovery, security scanning, red teaming, findings review, remediation, and reruns.\n\n - Design and operate backend services for long-running security work, including APIs, asynchronous orchestration, durable state, and integrations with developer workflows.\n\n - Make complex security results actionable through clear product surfaces, strong evidence, thoughtful prioritization, and reliable reporting.\n\n - Partner with security researchers, product teams, and users to evaluate quality, reduce noise, improve coverage, and ship safely.\n \n \n\nYou might thrive in this role if you:\n\n - Have experience shipping production full-stack products across modern web frontends and backend services.\n\n - Can design clear APIs and data models, reason about asynchronous systems, and diagnose reliability or performance problems.\n\n - Care about building products that experts trust while making sophisticated workflows usable for a broader set of engineers.\n\n - Bring strong judgment around privacy, security, and correctness. Application-security or cybersecurity experience is helpful, but not required.\n \n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"5a5938d7-f929-4b04-8a0c-beec0f74c647","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8161f9d4-7e5d-472f-90a1-263fed395d7e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"de0712ed-11cf-49b1-af0a-b1f980a1ce1a","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"f6278b60-dd42-4aa8-a3cd-c105f75ae8ae","title":"Software Engineer, Cloud Agents","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-06T02:40:17.581+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f6278b60-dd42-4aa8-a3cd-c105f75ae8ae","applyUrl":"https://jobs.ashbyhq.com/openai/f6278b60-dd42-4aa8-a3cd-c105f75ae8ae/application","descriptionHtml":"About the Team
The Cloud Agents team builds product infrastructure for long-running agents in the cloud: orchestration, sandboxing and isolation, secure environment connectivity, secrets and identity, observability, reliability, and cost controls. These agents securely connect to diverse developer and customer environments and use tools to accomplish goals. We partner closely with product, research, and infrastructure teams to turn agentic capabilities into dependable platforms for OpenAI products and developers building on OpenAI.
About the Role
We are looking for an experienced software engineer to help build and scale our cloud agent platform. You will design and operate systems for orchestrating agents at scale. You will work closely with product engineers on ChatGPT, API, and Codex to define the right abstractions and enable them to ship products quickly. Strong backend or infrastructure experience is important; experience with Python, Rust, distributed systems, cloud infrastructure, or product platforms is especially helpful.
In this role, you will:
Design and scale the orchestration, sandboxing and storage systems that run agentic workloads for Codex, ChatGPT, and the OpenAI API.
Partner with product engineers to build a platform that enables them to ship quickly and turn feedback into robust abstractions.
Improve reliability, security, performance, and cost efficiency for long-running agents.
Deploy services that can operate across different environments and clouds.
Your background might look something like:
9+ years of professional engineering experience, excluding internships, in relevant roles at technology and product-driven companies.
Experience leading large-scale backend, platform, or infrastructure projects from ambiguous problem statements to production systems.
Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, and the ability to move across service, platform, and product boundaries.
Strong understanding of distributed systems, cloud platforms, and production reliability.
Enjoy abstracting away complex infrastructure and building platforms for product engineers to move faster.
Care about building platforms for other engineers and developers, and enjoy working closely with users to make complex infrastructure feel simple.
Comfort with a fast-moving pace while caring for security and operational excellence.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Cloud Agents team builds product infrastructure for long-running agents in the cloud: orchestration, sandboxing and isolation, secure environment connectivity, secrets and identity, observability, reliability, and cost controls. These agents securely connect to diverse developer and customer environments and use tools to accomplish goals. We partner closely with product, research, and infrastructure teams to turn agentic capabilities into dependable platforms for OpenAI products and developers building on OpenAI.\n\nAbout the Role\n\nWe are looking for an experienced software engineer to help build and scale our cloud agent platform. You will design and operate systems for orchestrating agents at scale. You will work closely with product engineers on ChatGPT, API, and Codex to define the right abstractions and enable them to ship products quickly. Strong backend or infrastructure experience is important; experience with Python, Rust, distributed systems, cloud infrastructure, or product platforms is especially helpful.\n\nIn this role, you will:\n\n - Design and scale the orchestration, sandboxing and storage systems that run agentic workloads for Codex, ChatGPT, and the OpenAI API.\n\n - Partner with product engineers to build a platform that enables them to ship quickly and turn feedback into robust abstractions.\n\n - Improve reliability, security, performance, and cost efficiency for long-running agents.\n\n - Deploy services that can operate across different environments and clouds.\n\nYour background might look something like:\n\n - 9+ years of professional engineering experience, excluding internships, in relevant roles at technology and product-driven companies.\n\n - Experience leading large-scale backend, platform, or infrastructure projects from ambiguous problem statements to production systems.\n\n - Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, and the ability to move across service, platform, and product boundaries.\n\n - Strong understanding of distributed systems, cloud platforms, and production reliability.\n\n - Enjoy abstracting away complex infrastructure and building platforms for product engineers to move faster.\n\n - Care about building platforms for other engineers and developers, and enjoy working closely with users to make complex infrastructure feel simple.\n\n - Comfort with a fast-moving pace while caring for security and operational excellence.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"a7011691-e005-4992-ac0b-8e5aa389d90d","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"472d3df4-7e40-462f-b23a-5ac05da50551","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"36332e79-e7da-44d6-895d-21c8b6d168aa","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"6fdc9e35-c9d9-49fb-a8f7-80d2d7f03968","title":"Researcher, Training - London ","department":"Research","team":"Training","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-04T17:44:08.433+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6fdc9e35-c9d9-49fb-a8f7-80d2d7f03968","applyUrl":"https://jobs.ashbyhq.com/openai/6fdc9e35-c9d9-49fb-a8f7-80d2d7f03968/application","descriptionHtml":"OpenAI's Training team is responsible for producing the large language models that power our research, our products, and ultimately bring us closer to AGI. Achieving this goal requires combining deep research into improving our current architecture and optimization techniques, alongside long-term bets aimed at improving the efficiency and capability of future generations of models. We are responsible for integrating these techniques and producing model artifacts used by the rest of the company, and ensuring that these models are world-class in every respect.
As a member of the training team, you will push the frontier of LLM development for OpenAI's flagship models, enhancing intelligence, efficiency, and adding new capabilities.
Relevant interests may include areas such as architecture design, long-context and efficient attention, optimization and the science of scaling.
Ideal candidates have a deep understanding of LLM architectures, a sophisticated understanding of model inference, and a hands-on empirical approach. A good fit for this role will be equally happy coming up with a creative breakthrough, investing in strengthening a baseline, designing an eval, debugging a thorny regression, or tracking down a bottleneck.
This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Design, prototype and scale up new architectures to improve model intelligence
Execute and analyze experiments autonomously and collaboratively
Study, debug, and optimize both model performance and computational performance
Contribute to training and inference infrastructure
Have experience landing contributions to major LLM training runs
Can thoroughly evaluate and improve deep learning architectures in a self-directed fashion
Are motivated by safely deploying LLMs in the real world
Are well-versed in the state of the art transformer modifications for efficiency
This role is based in our London office, and we aren’t considering applications to work remotely at this time.
If you're joining us in person, we offer relocation support and follow a hybrid schedule: three days a week in the office, with the option to work from home on Thursdays and Fridays. Our offices are set up for focus and connection—with adjustable desks, phone booths, conference rooms, stocked kitchens, and cozy spots to unwind or catch up with teammates.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\n\n\nOpenAI's Training team is responsible for producing the large language models that power our research, our products, and ultimately bring us closer to AGI. Achieving this goal requires combining deep research into improving our current architecture and optimization techniques, alongside long-term bets aimed at improving the efficiency and capability of future generations of models. We are responsible for integrating these techniques and producing model artifacts used by the rest of the company, and ensuring that these models are world-class in every respect.\n\n\n\n\nABOUT THE ROLE\n\n\n\nAs a member of the training team, you will push the frontier of LLM development for OpenAI's flagship models, enhancing intelligence, efficiency, and adding new capabilities.\n\n\n\nRelevant interests may include areas such as architecture design, long-context and efficient attention, optimization and the science of scaling.\n\n\n\nIdeal candidates have a deep understanding of LLM architectures, a sophisticated understanding of model inference, and a hands-on empirical approach. A good fit for this role will be equally happy coming up with a creative breakthrough, investing in strengthening a baseline, designing an eval, debugging a thorny regression, or tracking down a bottleneck.\n\n\n\nThis role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design, prototype and scale up new architectures to improve model intelligence\n\n - Execute and analyze experiments autonomously and collaboratively\n\n - Study, debug, and optimize both model performance and computational performance\n\n - Contribute to training and inference infrastructure\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have experience landing contributions to major LLM training runs\n\n - Can thoroughly evaluate and improve deep learning architectures in a self-directed fashion\n\n - Are motivated by safely deploying LLMs in the real world\n\n - Are well-versed in the state of the art transformer modifications for efficiency\n\n\n\n\nWORKPLACE & LOCATION:\n\n\n\nThis role is based in our London office, and we aren’t considering applications to work remotely at this time.\n\n\n\nIf you're joining us in person, we offer relocation support and follow a hybrid schedule: three days a week in the office, with the option to work from home on Thursdays and Fridays. Our offices are set up for focus and connection—with adjustable desks, phone booths, conference rooms, stocked kitchens, and cozy spots to unwind or catch up with teammates.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"£170K – £445K • Offers Equity","scrapeableCompensationSalarySummary":"£170K - £445K","compensationTiers":[{"id":"9f733988-dd65-4949-908b-30fa2993e281","tierSummary":"£170K – £445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"dca6229f-fde3-4941-bcd4-d8c77d65b1fb","summary":"£170K – £445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":170000,"maxValue":445000},{"id":"b61ced72-1f82-435e-91c1-4f457c6dd577","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":170000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]}},{"id":"5db54c88-2ff4-4a2e-98e2-68439d59e3df","title":"Applied AI Architect (Brazil)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-13T14:56:29.144+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Brazil","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5db54c88-2ff4-4a2e-98e2-68439d59e3df","applyUrl":"https://jobs.ashbyhq.com/openai/5db54c88-2ff4-4a2e-98e2-68439d59e3df/application","descriptionHtml":"The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n\n\n\nABOUT THE ROLE\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\n\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"60089c12-762c-4369-9a7c-94f8959343a3","title":"Cyber Operations Lead, Critical Harm Operations","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-31T21:23:44.634+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/60089c12-762c-4369-9a7c-94f8959343a3","applyUrl":"https://jobs.ashbyhq.com/openai/60089c12-762c-4369-9a7c-94f8959343a3/application","descriptionHtml":"About the Team
Critical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for the most severe user-safety risks—including Frontier Risk and Material Harm—that are accurate, fast, defensible, and scalable. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and safe automation.
About the Role
We’re looking for a senior cybersecurity and cyber intelligence practitioner who is also an operations leader, strategist, and people manager. You’ll bring sound cyber judgment, strong analytical and automation instincts, and the ability to stay close to the work while setting direction, managing and developing people, aligning partners, building programs from 0→1, and translating ambiguity into durable operating systems.
This role combines senior individual-contributor depth with direct people-management accountability. You’ll personally shape complex cyber judgments, operating models, SOPs, quality systems, and automation strategies while building, coaching, and holding accountable a high-performing team. You’ll also lead through influence across FTEs, BPO partners, and cross-functional teams. Baseline operational health—including quality, queue coverage, productivity, and SLA adherence—is table stakes; success is additionally measured by durable improvements to decision quality, stakeholder alignment, reviewer capability, and the systems that run the operation.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Set the strategic direction for Cyber Operations and translate high-level organizational priorities into a clear operating model, roadmaps, SOPs, escalation paths, quality goals, and safe-access strategies.
Serve as the senior cybersecurity and cyber intelligence expert for complex and high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces.
Build trust, create clarity, navigate disagreement, and move people through ambiguity across FTEs, BPO partners, and cross-functional teams.
Turn policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements.
Build and scale reviewer capability through onboarding, certification, coaching, feedback, recurring calibration, and close partnership with vendor leadership.
Own operational health across Cyber Operations, including queue coverage, reviewer productivity, quality metrics, SLA adherence, escalation hygiene, and proactive identification of performance gaps before downstream teams need to flag them.
Use analysis and automation to diagnose root causes, surface risk, prioritize high-leverage fixes, and reduce manual effort.
Build durable quality and evaluation systems that improve decision quality through calibration, adjudication, monitoring, and feedback loops.
Build new operational capabilities from 0→1, then scale them: define the problem, align partners, test the model, establish metrics, and turn what works into repeatable operations.
Present crisp recommendations, tradeoffs, and operational strategy to executives and internal and external partners; represent Cyber Operations in high-stakes discussions and launch decisions.
You might thrive in this role if you:
Have 8+ years of experience in cybersecurity, cyber intelligence, threat intelligence, incident response, security research, or a related field, including 4+ years of leading teams.
Built and scaled a cyber operations, cyber intelligence, or abuse-prevention capability across regions, products, or a large user base.
Designed and launched human-in-the-loop automation or evaluation systems that materially improved safety, quality, or operational scale.
Bring strong cyber judgment and can reason deeply about attacker behavior, emerging threats, abuse patterns, and ambiguous dual-use activity.
Have built or improved high-stakes operations, reviewer programs, QA systems, escalation workflows, or vendor/BPO programs—and can translate high-level strategy into execution.
Are highly analytical and can turn operational data into clear priorities, root-cause diagnoses, and measurable improvements.
Have a record of creating programs, workflows, or teams in ambiguous environments; you are a self-starter who creates structure and follows through.
Can influence across organizations, coach others, navigate disagreement, and bring people together across functions and levels.
Have exceptional executive presence and presentation skills; you can distill complex cyber risk into crisp recommendations, tradeoffs, and decisions for senior leaders.
Bring exceptional customer-service acumen: understand user and partner needs, communicate with empathy and precision, de-escalate sensitive situations, and balance safety with a high-quality experience.
Can translate complex cyber and policy judgment into reviewer-usable SOPs, decision trees, training, and concise written recommendations.
Exercise sound judgment and discretion when handling sensitive material.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nCritical Harm Operations sits within User Safety & Risk Operations and builds enforcement systems for the most severe user-safety risks—including Frontier Risk and Material Harm—that are accurate, fast, defensible, and scalable. The Cyber vertical turns policy into reviewer standards, calibrated judgment, quality systems, escalation paths, and safe automation.\n\nAbout the Role\n\nWe’re looking for a senior cybersecurity and cyber intelligence practitioner who is also an operations leader, strategist, and people manager. You’ll bring sound cyber judgment, strong analytical and automation instincts, and the ability to stay close to the work while setting direction, managing and developing people, aligning partners, building programs from 0→1, and translating ambiguity into durable operating systems.\n\nThis role combines senior individual-contributor depth with direct people-management accountability. You’ll personally shape complex cyber judgments, operating models, SOPs, quality systems, and automation strategies while building, coaching, and holding accountable a high-performing team. You’ll also lead through influence across FTEs, BPO partners, and cross-functional teams. Baseline operational health—including quality, queue coverage, productivity, and SLA adherence—is table stakes; success is additionally measured by durable improvements to decision quality, stakeholder alignment, reviewer capability, and the systems that run the operation.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Set the strategic direction for Cyber Operations and translate high-level organizational priorities into a clear operating model, roadmaps, SOPs, escalation paths, quality goals, and safe-access strategies.\n\n - Serve as the senior cybersecurity and cyber intelligence expert for complex and high-risk decisions across ChatGPT, API, Codex, agents, and emerging product surfaces.\n\n - Build trust, create clarity, navigate disagreement, and move people through ambiguity across FTEs, BPO partners, and cross-functional teams.\n\n - Turn policy ambiguity, quality misses, appeals, and reviewer disagreement into clear decision rules, calibration examples, training, and tooling requirements.\n\n - Build and scale reviewer capability through onboarding, certification, coaching, feedback, recurring calibration, and close partnership with vendor leadership.\n\n - Own operational health across Cyber Operations, including queue coverage, reviewer productivity, quality metrics, SLA adherence, escalation hygiene, and proactive identification of performance gaps before downstream teams need to flag them.\n\n - Use analysis and automation to diagnose root causes, surface risk, prioritize high-leverage fixes, and reduce manual effort.\n\n - Build durable quality and evaluation systems that improve decision quality through calibration, adjudication, monitoring, and feedback loops.\n\n - Build new operational capabilities from 0→1, then scale them: define the problem, align partners, test the model, establish metrics, and turn what works into repeatable operations.\n\n - Present crisp recommendations, tradeoffs, and operational strategy to executives and internal and external partners; represent Cyber Operations in high-stakes discussions and launch decisions.\n\nYou might thrive in this role if you:\n\n - Have 8+ years of experience in cybersecurity, cyber intelligence, threat intelligence, incident response, security research, or a related field, including 4+ years of leading teams.\n\n - Built and scaled a cyber operations, cyber intelligence, or abuse-prevention capability across regions, products, or a large user base.\n\n - Designed and launched human-in-the-loop automation or evaluation systems that materially improved safety, quality, or operational scale.\n\n - Bring strong cyber judgment and can reason deeply about attacker behavior, emerging threats, abuse patterns, and ambiguous dual-use activity.\n\n - Have built or improved high-stakes operations, reviewer programs, QA systems, escalation workflows, or vendor/BPO programs—and can translate high-level strategy into execution.\n\n - Are highly analytical and can turn operational data into clear priorities, root-cause diagnoses, and measurable improvements.\n\n - Have a record of creating programs, workflows, or teams in ambiguous environments; you are a self-starter who creates structure and follows through.\n\n - Can influence across organizations, coach others, navigate disagreement, and bring people together across functions and levels.\n\n - Have exceptional executive presence and presentation skills; you can distill complex cyber risk into crisp recommendations, tradeoffs, and decisions for senior leaders.\n\n - Bring exceptional customer-service acumen: understand user and partner needs, communicate with empathy and precision, de-escalate sensitive situations, and balance safety with a high-quality experience.\n\n - Can translate complex cyber and policy judgment into reviewer-usable SOPs, decision trees, training, and concise written recommendations.\n\n - Exercise sound judgment and discretion when handling sensitive material.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $335K","compensationTiers":[{"id":"3e798585-fd62-48f3-a9fe-4684a9efcbbe","tierSummary":"$252K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1ad24a72-f44d-4209-9b16-98029f863b60","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7c1001b3-b3a4-4891-bacc-29e724f785a4","summary":"$252K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":335000}]}},{"id":"c67d4a21-5677-4f93-8962-3ac618a6f6c2","title":"AI Deployment Manager (Japanese-Speaking)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T15:23:31.240+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c67d4a21-5677-4f93-8962-3ac618a6f6c2","applyUrl":"https://jobs.ashbyhq.com/openai/c67d4a21-5677-4f93-8962-3ac618a6f6c2/application","descriptionHtml":"The AI Deployment team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.
Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.
By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.
The AI Deployment Manager is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.
This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.
Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.
Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.
Partner closely with Sales, Solution Architects, and Delivery Leads to drive adoption across our core product suite.
Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.
Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
Speak fluent business-level Japanese, as you will be engaging with Japanese-speaking customers
Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.
Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.
Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.
Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.
Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base.
Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.
Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.
Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.
Are personally committed to fostering the safe and responsible evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Deployment team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.\n\nOur mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.\n\nBy helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.\n\n\n\n\nABOUT THE ROLE\n\nThe AI Deployment Manager is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.\n\nThis role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.\n\nSuccess in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\n - Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.\n\n - Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.\n\n - Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.\n\n - Partner closely with Sales, Solution Architects, and Delivery Leads to drive adoption across our core product suite.\n\n - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.\n\n - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Speak fluent business-level Japanese, as you will be engaging with Japanese-speaking customers\n\n - Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.\n\n - Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.\n\n - Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.\n\n - Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.\n\n - Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base.\n\n - Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.\n\n - Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.\n\n - Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.\n\n - Are personally committed to fostering the safe and responsible evolution of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$162K – $230K • Offers Equity","scrapeableCompensationSalarySummary":"$162K - $230K","compensationTiers":[{"id":"7a3fddd7-37a7-4554-91b4-f7f375c711c2","tierSummary":"$162K – $230K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e4b7fa26-2a28-4f2f-b00a-b6b60ef6aeef","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a6596744-40a2-421e-8764-d2fb7137864d","summary":"$162K – $230K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":230000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":230000}]}},{"id":"4070d52e-0263-4cd5-9107-052b4ecc1209","title":"Software Engineer, API Multicloud","department":"Core Product & Platform","team":"Core Product & Platform | API","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-06-10T19:57:54.896+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4070d52e-0263-4cd5-9107-052b4ecc1209","applyUrl":"https://jobs.ashbyhq.com/openai/4070d52e-0263-4cd5-9107-052b4ecc1209/application","descriptionHtml":"About the Team
API Multicloud partners with cloud service providers (CSPs) to bring OpenAI’s frontier models and APIs into the cloud environments where developers and enterprises already build. We own the API end to end across CSP platforms, from API integration and request routing through inference execution, capacity management, and day-to-day operations. Our mission is to make these capabilities available broadly and safely while preserving the reliability and developer experience customers expect from OpenAI.
Delivering that experience requires work across the stack: adapting API services and cloud-native integrations, bringing up model-serving environments, validating new releases, and operating the systems that connect customer requests to available capacity. We work directly with CSP engineering teams and partner closely with OpenAI’s inference, API, infrastructure, security, and Safety Systems teams. Together, we turn new model capabilities and partner requirements into dependable production services, with attention to performance, operational readiness, and efficient use of compute.
Our work contributes to OpenAI’s AWS partnership, including the launch of Daybreak Red and Daybreak Blue on Amazon Bedrock - and OpenAI’s newly announced Google Cloud partnership will bring our frontier models and Codex agentic workflows to Google Cloud’s Model Garden. These efforts let customers use OpenAI capabilities within the cloud infrastructure, security controls, and workflows they already rely on.
About the Role
We’re looking for experienced infrastructure engineers to design, build, and operate the systems that run OpenAI’s API across CSP platforms. You’ll help establish the cloud deployment platform: configuring and launching model-serving environments, planning capacity, improving caching and utilization, and making new releases safe and repeatable. Working closely with inference engineers, you’ll connect advances in model serving to the infrastructure and operational practices needed to run them reliably in production.
The role calls for strong distributed systems judgment and comfort moving across API services, cloud infrastructure, deployment tooling, and production debugging. You’ll work directly with CSP engineers to navigate differences in infrastructure, native services, and operating models, resolve integration issues, and build reusable solutions that reduce repeated work as we expand. Your decisions will affect how quickly new capabilities reach customers, how reliably they run, and how efficiently we use cloud resources.
In this role, you will:
Design and build cloud infrastructure and distributed services that connect API requests, routing, and model-serving deployments.
Stand up and operate model-serving environments in partnership with inference engineers, bringing new models and serving capabilities into production.
Plan and manage cloud capacity, improving utilization, caching, request performance, and cost efficiency as demand grows.
Create repeatable build, release, and validation processes that catch functional and performance regressions before launch.
Develop reusable infrastructure abstractions that let API capabilities run consistently across CSPs while accommodating provider-specific requirements.
Partner with OpenAI’s inference, API, infrastructure, and security teams and CSP engineers to bring up the API serving stack on new platforms, resolve operational issues, and shape shared technical priorities.
Own production health through observability, incident diagnosis, reliability improvements, and practical automation.
Your background might look something like:
7+ years of experience leading cloud infrastructure or distributed systems projects from architecture through launch and ongoing production ownership.
Strong distributed systems fundamentals and the ability to reason about performance, reliability, and failure modes.
Hands-on experience building and operating services on a major CSP, including deployment systems, networking, storage, and cloud-native integrations.
Strong production coding and debugging skills, with the ability to move confidently through unfamiliar services and infrastructure.
Experience with capacity planning, performance optimization, or operational tooling for production systems at scale.
Sound technical judgment: you can turn ambiguous requirements into practical systems and reusable infrastructure.
Clear technical communication and experience working across teams or organizational boundaries to deliver complex projects.
Curiosity about model serving and AI infrastructure. Experience deploying models is a plus; direct ML or model-training experience is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAPI Multicloud partners with cloud service providers (CSPs) to bring OpenAI’s frontier models and APIs into the cloud environments where developers and enterprises already build. We own the API end to end across CSP platforms, from API integration and request routing through inference execution, capacity management, and day-to-day operations. Our mission is to make these capabilities available broadly and safely while preserving the reliability and developer experience customers expect from OpenAI.\n\nDelivering that experience requires work across the stack: adapting API services and cloud-native integrations, bringing up model-serving environments, validating new releases, and operating the systems that connect customer requests to available capacity. We work directly with CSP engineering teams and partner closely with OpenAI’s inference, API, infrastructure, security, and Safety Systems teams. Together, we turn new model capabilities and partner requirements into dependable production services, with attention to performance, operational readiness, and efficient use of compute.\n\nOur work contributes to OpenAI’s AWS partnership https://openai.com/index/openai-on-aws/, including the launch of Daybreak Red and Daybreak Blue on Amazon Bedrock https://aws.amazon.com/about-aws/whats-new/2026/08/openai-daybreak-red-and-blue-on-amazon-bedrock/ - and OpenAI’s newly announced Google Cloud partnership https://openai.com/index/openai-models-google-cloud/ will bring our frontier models and Codex agentic workflows to Google Cloud’s Model Garden. These efforts let customers use OpenAI capabilities within the cloud infrastructure, security controls, and workflows they already rely on.\n\nAbout the Role\n\nWe’re looking for experienced infrastructure engineers to design, build, and operate the systems that run OpenAI’s API across CSP platforms. You’ll help establish the cloud deployment platform: configuring and launching model-serving environments, planning capacity, improving caching and utilization, and making new releases safe and repeatable. Working closely with inference engineers, you’ll connect advances in model serving to the infrastructure and operational practices needed to run them reliably in production.\n\nThe role calls for strong distributed systems judgment and comfort moving across API services, cloud infrastructure, deployment tooling, and production debugging. You’ll work directly with CSP engineers to navigate differences in infrastructure, native services, and operating models, resolve integration issues, and build reusable solutions that reduce repeated work as we expand. Your decisions will affect how quickly new capabilities reach customers, how reliably they run, and how efficiently we use cloud resources.\n\nIn this role, you will:\n\n - Design and build cloud infrastructure and distributed services that connect API requests, routing, and model-serving deployments.\n\n - Stand up and operate model-serving environments in partnership with inference engineers, bringing new models and serving capabilities into production.\n\n - Plan and manage cloud capacity, improving utilization, caching, request performance, and cost efficiency as demand grows.\n\n - Create repeatable build, release, and validation processes that catch functional and performance regressions before launch.\n\n - Develop reusable infrastructure abstractions that let API capabilities run consistently across CSPs while accommodating provider-specific requirements.\n\n - Partner with OpenAI’s inference, API, infrastructure, and security teams and CSP engineers to bring up the API serving stack on new platforms, resolve operational issues, and shape shared technical priorities.\n\n - Own production health through observability, incident diagnosis, reliability improvements, and practical automation.\n\nYour background might look something like:\n\n - 7+ years of experience leading cloud infrastructure or distributed systems projects from architecture through launch and ongoing production ownership.\n\n - Strong distributed systems fundamentals and the ability to reason about performance, reliability, and failure modes.\n\n - Hands-on experience building and operating services on a major CSP, including deployment systems, networking, storage, and cloud-native integrations.\n\n - Strong production coding and debugging skills, with the ability to move confidently through unfamiliar services and infrastructure.\n\n - Experience with capacity planning, performance optimization, or operational tooling for production systems at scale.\n\n - Sound technical judgment: you can turn ambiguous requirements into practical systems and reusable infrastructure.\n\n - Clear technical communication and experience working across teams or organizational boundaries to deliver complex projects.\n\n - Curiosity about model serving and AI infrastructure. Experience deploying models is a plus; direct ML or model-training experience is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"c37b45ce-b4b5-4db5-84c7-5f1cb885416c","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e4183d90-898e-4a9c-a7c7-1d2ef24f6ead","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"95204cb9-ba97-45ce-bc6c-b65f594d9b24","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"1bf678c5-1058-45ca-b9bd-b0029fccd60e","title":"Research Engineer / Research Scientist - Post Training, Personalization ","department":"Research","team":"Post-training","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-03T21:09:47.125+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1bf678c5-1058-45ca-b9bd-b0029fccd60e","applyUrl":"https://jobs.ashbyhq.com/openai/1bf678c5-1058-45ca-b9bd-b0029fccd60e/application","descriptionHtml":"About the Team
The Personalization-Memory team, within OpenAI's broader Post Training organization, is focused on developing agents that can learn from prior interactions in order to become more helpful and efficient over time. We build general-purpose memory and personalization capabilities that transfer across ChatGPT and other agentic products, and we collaborate with applied engineering on the product surfaces that allow users to interact with memory.
About the Role
As a Research Engineer / Research Scientist on the Personalization-Memory team, you will research and develop improvements to memory usage and personalization in OpenAI's frontier models. Our team works on reinforcement learning, dataset creation, evaluations, and other post-training methods. We partner closely with research and product teams across the company to realize the vision of a truly personalized ChatGPT.
We're looking for individuals who have a background in frontier model post-training, are able to iterate quickly, and who are passionate about product-driven research.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own and pursue a research agenda for improving memory use and personalization in frontier models.
Build robust evaluations for tracking modeling improvements.
Design, implement, test, and debug code across our research stack.
Collaborate closely with the research and product teams to influence the shape of technical solutions in the product.
You might thrive in this role if you:
Are passionate about personalization and building personalized assistants.
Have experience working with user signals and human data to turn feedback into reliable signals for training and evaluation.
Have a deep understanding of frontier model post-training and machine learning applications.
Value principled approaches and research craftsmanship.
Are comfortable diving into a large ML codebase to debug.
Thrive in a fast-paced, dynamic, and technically complex environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Personalization-Memory team, within OpenAI's broader Post Training organization, is focused on developing agents that can learn from prior interactions in order to become more helpful and efficient over time. We build general-purpose memory and personalization capabilities that transfer across ChatGPT and other agentic products, and we collaborate with applied engineering on the product surfaces that allow users to interact with memory.\n\n\n\nAbout the Role\n\nAs a Research Engineer / Research Scientist on the Personalization-Memory team, you will research and develop improvements to memory usage and personalization in OpenAI's frontier models. Our team works on reinforcement learning, dataset creation, evaluations, and other post-training methods. We partner closely with research and product teams across the company to realize the vision of a truly personalized ChatGPT.\n\nWe're looking for individuals who have a background in frontier model post-training, are able to iterate quickly, and who are passionate about product-driven research.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Own and pursue a research agenda for improving memory use and personalization in frontier models.\n\n - Build robust evaluations for tracking modeling improvements.\n\n - Design, implement, test, and debug code across our research stack.\n\n - Collaborate closely with the research and product teams to influence the shape of technical solutions in the product.\n\nYou might thrive in this role if you:\n\n - Are passionate about personalization and building personalized assistants.\n\n - Have experience working with user signals and human data to turn feedback into reliable signals for training and evaluation.\n\n - Have a deep understanding of frontier model post-training and machine learning applications.\n\n - Value principled approaches and research craftsmanship.\n\n - Are comfortable diving into a large ML codebase to debug.\n\n - Thrive in a fast-paced, dynamic, and technically complex environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"502116aa-3566-4c03-8785-d1e476209715","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c27eac59-15aa-4111-b0db-2ce93d812f7c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8aa60a41-aa83-4f24-8069-abaaaa0eb616","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"4e51e1ac-3fe0-46b5-b036-6143826ecfa5","title":"Account Director, Digital Natives - Nordics","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Stockholm, Sweden","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-07T15:32:54.788+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Stockholm County","addressCountry":"Sweden","addressLocality":"Stockholm"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4e51e1ac-3fe0-46b5-b036-6143826ecfa5","applyUrl":"https://jobs.ashbyhq.com/openai/4e51e1ac-3fe0-46b5-b036-6143826ecfa5/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Stockholm. We use a hybrid work model of 3 days in the office per week.
In this role, you'll:
Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to succesful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
5-7+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$1M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Stockholm. We use a hybrid work model of 3 days in the office per week.\n\n\n\nIn this role, you'll:\n\n - Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to succesful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\n\n\nWe're seeking someone with experience including:\n\n - 5-7+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$1M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"eacbd123-83fb-42c6-a5d5-e914b8e135b8","title":"Applied AI Engineer, Startups ","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-04T07:01:58.347+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/eacbd123-83fb-42c6-a5d5-e914b8e135b8","applyUrl":"https://jobs.ashbyhq.com/openai/eacbd123-83fb-42c6-a5d5-e914b8e135b8/application","descriptionHtml":"The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups.
We are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Applied AI Lead.
This role is based in our Tokyo, Japan office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale.
Provide proactive guidance to maximize business impact and accelerate application development.
Experiment and prototype alongside customers, demonstrating practical use cases.
Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources.
Synthesize and deliver valuable feedback to the Product and Research teams.
Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community.
Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued.
Have passion for startups and a belief in their potential to become future large enterprises.
Are proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices.
Built and/or delivered prototypes on top of our API platform.
Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.
Are able to speak Japanese and English fluently.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups.\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Applied AI Lead.\n\nThis role is based in our Tokyo, Japan office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale.\n\n - Provide proactive guidance to maximize business impact and accelerate application development.\n\n - Experiment and prototype alongside customers, demonstrating practical use cases.\n\n - Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources.\n\n - Synthesize and deliver valuable feedback to the Product and Research teams.\n\n - Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community.\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued.\n\n - Have passion for startups and a belief in their potential to become future large enterprises.\n\n - Are proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices.\n\n - Built and/or delivered prototypes on top of our API platform.\n\n - Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.\n\n - Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n - Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.\n\n - Are able to speak Japanese and English fluently.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"cffa3a8d-918a-4e91-a1c6-3fa84a454408","title":"Technical Program Manager, Applied API & Product ","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-07T22:38:34.247+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cffa3a8d-918a-4e91-a1c6-3fa84a454408","applyUrl":"https://jobs.ashbyhq.com/openai/cffa3a8d-918a-4e91-a1c6-3fa84a454408/application","descriptionHtml":"The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike.
Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution.
We’re seeking a Technical Program Manager to drive complex, large-scale product and platform initiatives across ChatGPT, API, and related surfaces. This role sits at the intersection of technical strategy and execution. You’ll be responsible for translating product vision into actionable plans, shaping interfaces and experiences from both consumer and developer perspectives, and ensuring successful delivery across web, mobile, and platform layers.
You’ll bring deep technical fluency, product sense, and a strong execution track record. You’re comfortable managing ambiguity, influencing architectural direction, advocating for developers, and leading cross-functional delivery with discipline and empathy.
Location: San Francisco, CA (Hybrid – 3 days/week in-office)
Collaborate with product, engineering, and design to shape roadmaps, technical strategies, and long-term platform direction.
Translate product vision into clear, scalable technical execution plans, balancing short-term delivery with long-term platform evolution.
Lead end-to-end execution of cross-functional product and platform programs—from planning through launch and iteration.
Own timelines, milestones, dependency management, risk mitigation, and accountability across teams.
Partner with engineering teams to influence architectural decisions and interface definitions for public and internal APIs.
Understand full-stack systems across client (web, mobile) and server (API, back-end) surfaces to ensure holistic and performant solutions.
Serve as a central coordination point across product, design, engineering, legal, policy, and go-to-market stakeholders.
Ensure alignment on priorities and unblock teams through structured execution and consistent communication.
Deliver crisp and clear updates to technical and executive stakeholders on program health, risks, and tradeoffs.
Influence product and leadership decisions by representing developer and customer perspectives grounded in deep context.
Identify systemic inefficiencies and propose new tools or processes to improve product delivery and cross-team velocity.
Leverage data and AI-powered internal tooling to track progress, surface gaps, and optimize product and developer experiences.
Have 10–15+ years of experience driving high-impact technical programs in product and platform domains.
Have strong technical acumen across front-end/client technologies, API development, and scalable systems architecture.
Have successfully delivered developer-facing tools or platforms and can advocate for the end-user and developer experience.
Bring excellent program management discipline—comfortable managing multiple concurrent efforts, leading complex execution, and bringing clarity to ambiguity.
Demonstrate product intuition and can connect user needs to technical tradeoffs and platform decisions.
Are a highly structured and empathetic communicator who fosters alignment and moves cross-functional teams forward.
Are curious, hands-on, and thrive in a fast-moving environment with high trust and high standards.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"TECHNICAL PROGRAM MANAGER – APPLIED PRODUCT & PLATFORM\n\n\n\n\nABOUT THE TEAM\n\nThe Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike.\n\nTechnical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution.\n\n\n\n\nABOUT THE ROLE\n\nWe’re seeking a Technical Program Manager to drive complex, large-scale product and platform initiatives across ChatGPT, API, and related surfaces. This role sits at the intersection of technical strategy and execution. You’ll be responsible for translating product vision into actionable plans, shaping interfaces and experiences from both consumer and developer perspectives, and ensuring successful delivery across web, mobile, and platform layers.\n\nYou’ll bring deep technical fluency, product sense, and a strong execution track record. You’re comfortable managing ambiguity, influencing architectural direction, advocating for developers, and leading cross-functional delivery with discipline and empathy.\n\nLocation: San Francisco, CA (Hybrid – 3 days/week in-office)\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Collaborate with product, engineering, and design to shape roadmaps, technical strategies, and long-term platform direction.\n \n\n - Translate product vision into clear, scalable technical execution plans, balancing short-term delivery with long-term platform evolution.\n \n\n - Lead end-to-end execution of cross-functional product and platform programs—from planning through launch and iteration.\n \n\n - Own timelines, milestones, dependency management, risk mitigation, and accountability across teams.\n \n\n - Partner with engineering teams to influence architectural decisions and interface definitions for public and internal APIs.\n \n\n - Understand full-stack systems across client (web, mobile) and server (API, back-end) surfaces to ensure holistic and performant solutions.\n \n\n - Serve as a central coordination point across product, design, engineering, legal, policy, and go-to-market stakeholders.\n \n\n - Ensure alignment on priorities and unblock teams through structured execution and consistent communication.\n \n\n - Deliver crisp and clear updates to technical and executive stakeholders on program health, risks, and tradeoffs.\n \n\n - Influence product and leadership decisions by representing developer and customer perspectives grounded in deep context.\n \n\n - Identify systemic inefficiencies and propose new tools or processes to improve product delivery and cross-team velocity.\n \n\n - Leverage data and AI-powered internal tooling to track progress, surface gaps, and optimize product and developer experiences.\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 10–15+ years of experience driving high-impact technical programs in product and platform domains.\n \n\n - Have strong technical acumen across front-end/client technologies, API development, and scalable systems architecture.\n \n\n - Have successfully delivered developer-facing tools or platforms and can advocate for the end-user and developer experience.\n \n\n - Bring excellent program management discipline—comfortable managing multiple concurrent efforts, leading complex execution, and bringing clarity to ambiguity.\n \n\n - Demonstrate product intuition and can connect user needs to technical tradeoffs and platform decisions.\n \n\n - Are a highly structured and empathetic communicator who fosters alignment and moves cross-functional teams forward.\n \n\n - Are curious, hands-on, and thrive in a fast-moving environment with high trust and high standards.\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $445K","compensationTiers":[{"id":"d0bfa3d4-34d3-4a80-83d8-fce84c47dc1a","tierSummary":"$207K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"35459cff-a9c1-49d9-8ca6-86a9ac988a13","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6e495a2-0b83-40cc-b530-43e03d3f5ac1","summary":"$207K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":445000}]}},{"id":"1c48f39f-60ea-4636-87ed-8b4b4f5243e5","title":"Systems Software Engineer, Security, First Party Hardware","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-08T23:42:40.083+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1c48f39f-60ea-4636-87ed-8b4b4f5243e5","applyUrl":"https://jobs.ashbyhq.com/openai/1c48f39f-60ea-4636-87ed-8b4b4f5243e5/application","descriptionHtml":"OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
We're seeking a Security Engineer to join our First-Party Hardware team. In this role, you will own the end-to-end security foundation for OpenAI's first-party AI hardware systems, working across hardware security, embedded security, system security, and practical deployment at data center scale.
You will partner with silicon, hardware, firmware, infrastructure, manufacturing, operations, and security teams to define and deliver system-level device trust. This includes boot integrity, device identity, provisioning, attestation, management-plane security, storage encryption, debug controls, firmware update and recovery, RMA, and decommissioning. You will be accountable for turning threat models into requirements, requirements into implementation, and implementation into validation evidence that can support launch decisions.
Location: San Francisco, CA (Hybrid: 3 days/week onsite)
Relocation assistance available.
Own security requirements, threat models, validation strategy, and launch-readiness evidence for first-party hardware platforms from early design through production deployment.
Design and review secure boot, measured boot, roots of trust, platform firmware resilience, firmware signing, recovery, and anti-rollback strategies across heterogeneous devices.
Own device identity, provisioning, enrollment, attestation, certificate lifecycle, and key-management requirements across manufacturing and data center bring-up.
Harden management interfaces and operational access paths across BMCs, hosts, accelerators, switches, and service tooling, including TLS/mTLS, Redfish, gNMI, SSH, syslog, and break-glass workflows.
Drive security requirements for manufacturing, supply chain, firmware/image signing, storage encryption, RMA, repair, and decommissioning processes.
Build and drive validation for security-critical hardware and firmware behavior, including debug lockout, lifecycle transitions, update paths, attestation evidence, and recovery flows.
Partner with vendors and contract manufacturers to turn security requirements into concrete deliverables, test evidence, and launch gates.
Drive end-to-end closure across design, implementation, manufacturing readiness, deployment readiness, fleet operations, and incident response when security issues arise.
Investigate hardware and firmware security issues, assess exploitability and operational risk, and drive durable fixes with engineering owners.
7+ years of hands-on experience, or exceptional accomplishments demonstrating equivalent expertise, in hardware security, embedded security, firmware security, platform security, or low-level systems security.
Experience shipping or securing real hardware platforms, embedded devices, servers, accelerators, networking systems, BMCs, bootloaders, BIOS/UEFI, RTOS, kernels, or firmware update systems.
Deep familiarity with secure boot, measured boot, TPMs, hardware roots of trust, device attestation, key provisioning, debug interfaces, firmware signing, recovery, or lifecycle-state design.
Strong applied-cryptography judgment for secure boot, attestation, TLS/mTLS, key storage, certificate lifecycle, storage encryption, and long-range transitions such as post-quantum readiness.
Ability to read and write systems code in C, C++, or Rust and to use that skill to review, prototype, test, or debug security-critical behavior.
Comfort with hardware-software interfaces such as SPI, I2C, SMBus, PCIe, UART, JTAG, SWD, GPIOs, TPMs, and board-level debug tools.
Proven track record driving security improvements with hardware, firmware, infrastructure, manufacturing, operations, and partner teams.
Experience owning broad, ambiguous security programs end to end, including translating risk into technical requirements, validation plans, and accountable engineering decisions.
Clear written and verbal communication, with the ability to turn ambiguous security risks into actionable requirements, design reviews, tests, and decisions.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\n\n\nABOUT THE ROLE\n\nWe're seeking a Security Engineer to join our First-Party Hardware team. In this role, you will own the end-to-end security foundation for OpenAI's first-party AI hardware systems, working across hardware security, embedded security, system security, and practical deployment at data center scale.\n\nYou will partner with silicon, hardware, firmware, infrastructure, manufacturing, operations, and security teams to define and deliver system-level device trust. This includes boot integrity, device identity, provisioning, attestation, management-plane security, storage encryption, debug controls, firmware update and recovery, RMA, and decommissioning. You will be accountable for turning threat models into requirements, requirements into implementation, and implementation into validation evidence that can support launch decisions.\n\nLocation: San Francisco, CA (Hybrid: 3 days/week onsite)\n\nRelocation assistance available.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own security requirements, threat models, validation strategy, and launch-readiness evidence for first-party hardware platforms from early design through production deployment.\n\n - Design and review secure boot, measured boot, roots of trust, platform firmware resilience, firmware signing, recovery, and anti-rollback strategies across heterogeneous devices.\n\n - Own device identity, provisioning, enrollment, attestation, certificate lifecycle, and key-management requirements across manufacturing and data center bring-up.\n\n - Harden management interfaces and operational access paths across BMCs, hosts, accelerators, switches, and service tooling, including TLS/mTLS, Redfish, gNMI, SSH, syslog, and break-glass workflows.\n\n - Drive security requirements for manufacturing, supply chain, firmware/image signing, storage encryption, RMA, repair, and decommissioning processes.\n\n - Build and drive validation for security-critical hardware and firmware behavior, including debug lockout, lifecycle transitions, update paths, attestation evidence, and recovery flows.\n\n - Partner with vendors and contract manufacturers to turn security requirements into concrete deliverables, test evidence, and launch gates.\n\n - Drive end-to-end closure across design, implementation, manufacturing readiness, deployment readiness, fleet operations, and incident response when security issues arise.\n\n - Investigate hardware and firmware security issues, assess exploitability and operational risk, and drive durable fixes with engineering owners.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE: \n\n - 7+ years of hands-on experience, or exceptional accomplishments demonstrating equivalent expertise, in hardware security, embedded security, firmware security, platform security, or low-level systems security.\n\n - Experience shipping or securing real hardware platforms, embedded devices, servers, accelerators, networking systems, BMCs, bootloaders, BIOS/UEFI, RTOS, kernels, or firmware update systems.\n\n - Deep familiarity with secure boot, measured boot, TPMs, hardware roots of trust, device attestation, key provisioning, debug interfaces, firmware signing, recovery, or lifecycle-state design.\n\n - Strong applied-cryptography judgment for secure boot, attestation, TLS/mTLS, key storage, certificate lifecycle, storage encryption, and long-range transitions such as post-quantum readiness.\n\n - Ability to read and write systems code in C, C++, or Rust and to use that skill to review, prototype, test, or debug security-critical behavior.\n\n - Comfort with hardware-software interfaces such as SPI, I2C, SMBus, PCIe, UART, JTAG, SWD, GPIOs, TPMs, and board-level debug tools.\n\n - Proven track record driving security improvements with hardware, firmware, infrastructure, manufacturing, operations, and partner teams.\n\n - Experience owning broad, ambiguous security programs end to end, including translating risk into technical requirements, validation plans, and accountable engineering decisions.\n\n - Clear written and verbal communication, with the ability to turn ambiguous security risks into actionable requirements, design reviews, tests, and decisions.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"aa244820-9e15-4b1e-bfa7-7acac9c41a41","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f0703013-3517-4147-8e8c-b37b0e64bd2b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a8422fc5-457d-47f9-89a4-c81af9fc6795","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"93f558c1-c944-4ddc-b102-addc9446de3d","title":"Applied Data Science & Insights Leader - GTM Intelligence Solutions and Technical Success","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-11T15:28:51.071+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/93f558c1-c944-4ddc-b102-addc9446de3d","applyUrl":"https://jobs.ashbyhq.com/openai/93f558c1-c944-4ddc-b102-addc9446de3d/application","descriptionHtml":"The GTM Data Science team partners with Go-to-Market, Technical Success, Product, Engineering, RevOps, and Strategic Finance to build the shared intelligence layer for OpenAI's B2B business. The team turns product usage, customer behavior, revenue, field activity, and customer feedback into rigorous insight products that help leaders and field teams understand where customers are succeeding, where adoption is blocked, and what actions will accelerate durable growth.
We are building systems that make customer intelligence proactive: surfacing risk, expansion potential, product gaps, and repeatable playbooks before they show up as escalations or missed opportunities.
As the Applied Data Science & Insights Lead for GTM Intelligence Solutions and Technical Success, you will be a hands-on technical leader responsible for shaping how OpenAI measures, understands, and improves customer adoption across our B2B products. You will build AI/ML-powered intelligence products that connect account health, product usage, customer lifecycle, support tier, qualitative sentiment, commercial context, and field actions into a practical operating system for GTM and Technical Success.
This role will build the data science foundation for Technical Success: defining the metrics, models, operating insights, and decision systems that help the team scale customer adoption and expansion with rigor.
You will also be expected to build and lead a small mighty team over time: setting direction, hiring and developing talent, creating operating cadences, and holding a high bar for technical rigor and business impact.
You will lead the development of models, metrics, and decision systems that recommend what GTM and Technical Success teams should do next, explain why, and measure whether those interventions worked. Your work will help customers move from pilots to production, deepen usage across products, identify high-value use cases, reduce churn risk, and create a faster feedback loop from the field back to Product and Research.
This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
Build a unified GTM intelligence layer that connects product telemetry, customer health, revenue, support tier, lifecycle stage, field activity, and qualitative feedback.
Turn adoption breadth, usage depth, sentiment, and customer maturity signals into next-best-action systems for Technical Success and field teams.
Create a measurement foundation for Technical Success playbooks, including whether recommended actions were taken and whether they improved customer outcomes.
Help OpenAI understand customer happy paths: the use cases, product behaviors, and interventions that lead to durable adoption, expansion, and retention.
Productize insights into workflows used by Technical Success, Sales, RevOps, Finance, Product, and executive leadership.
Define and lead the roadmap for GTM Intelligence and Technical Success insight products in partnership with cross-functional leaders.
Build the data science foundation for Technical Success, including core metrics, customer health definitions, intervention measurement, and reusable playbook analytics.
Develop propensity score models for model and product feature adoption, helping Technical Success and GTM identify which customers are most likely to adopt, which interventions can move adoption, and where support should focus.
Build, mentor, and lead a small team of data scientists and cross-functional analytics partners as the GTM Intelligence function scales.
Set technical standards for modeling, metrics, experimentation, documentation, and production readiness across the team's work.
Create team operating rhythms that balance urgent field needs with durable roadmap execution, quality review, and stakeholder alignment.
Build predictive and causal models for customer health, expansion propensity, churn risk, adoption depth, use-case fit, and intervention effectiveness.
Design next-best-action systems that identify account opportunities and risks, recommend playbooks, and explain the evidence behind each recommendation.
Partner with Technical Success leaders to enumerate playbooks and actions, instrument action tracking, and measure outcomes over time.
Develop customer segmentation and benchmarking frameworks across products, industries, personas, support tiers, and lifecycle stages.
Create scalable insight products that are embedded into field workflows rather than living only as one-off analyses or static dashboards.
Translate field feedback and account-level patterns into clear product and GTM recommendations for senior leadership.
Collaborate with Data Engineering and RevOps to improve the data foundations connecting product telemetry, Salesforce, support signals, revenue, and qualitative feedback.
Maintain a high bar for analytical rigor, including causal evaluation, validation, data quality, and clear caveats.
10+ years of experience in applied data science, analytics, machine learning, quantitative strategy, or a closely related field.
Deep technical skill in SQL and Python, with the ability to move from raw tables to production-quality models, metrics, and decision systems.
Strong applied experience with statistical modeling, causal inference, machine learning, customer segmentation, churn or health modeling, or recommendation systems.
Experience with propensity score modeling, uplift modeling, or related causal methods for adoption, activation, retention, or product feature usage.
Experience building production or workflow-embedded data products for GTM, sales, customer success, technical success, growth, or enterprise SaaS teams.
Product intuition and business judgment for turning ambiguous questions into repeatable models, tools, metrics, and operating cadences.
Excellent communication skills, including the ability to distill complex analysis into clear recommendations for technical partners, field teams, and executives.
Comfort partnering across technical and non-technical teams, including Product, Engineering, Technical Success, Sales, RevOps, Finance, and Data Engineering.
A track record of operating autonomously in fast-moving environments and raising the quality of how teams use data to make decisions.
Experience leading teams or serving as a technical lead for multi-person data science initiatives, including mentoring, roadmap-setting, and quality review.
Ability to hire, develop, and retain strong data science talent while creating a collaborative, high-accountability team culture.
An advanced degree in a quantitative field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe GTM Data Science team partners with Go-to-Market, Technical Success, Product, Engineering, RevOps, and Strategic Finance to build the shared intelligence layer for OpenAI's B2B business. The team turns product usage, customer behavior, revenue, field activity, and customer feedback into rigorous insight products that help leaders and field teams understand where customers are succeeding, where adoption is blocked, and what actions will accelerate durable growth.\n\nWe are building systems that make customer intelligence proactive: surfacing risk, expansion potential, product gaps, and repeatable playbooks before they show up as escalations or missed opportunities.\n\n\n\n\nABOUT THE ROLE\n\nAs the Applied Data Science & Insights Lead for GTM Intelligence Solutions and Technical Success, you will be a hands-on technical leader responsible for shaping how OpenAI measures, understands, and improves customer adoption across our B2B products. You will build AI/ML-powered intelligence products that connect account health, product usage, customer lifecycle, support tier, qualitative sentiment, commercial context, and field actions into a practical operating system for GTM and Technical Success.\n\nThis role will build the data science foundation for Technical Success: defining the metrics, models, operating insights, and decision systems that help the team scale customer adoption and expansion with rigor.\n\nYou will also be expected to build and lead a small mighty team over time: setting direction, hiring and developing talent, creating operating cadences, and holding a high bar for technical rigor and business impact.\n\nYou will lead the development of models, metrics, and decision systems that recommend what GTM and Technical Success teams should do next, explain why, and measure whether those interventions worked. Your work will help customers move from pilots to production, deepen usage across products, identify high-value use cases, reduce churn risk, and create a faster feedback loop from the field back to Product and Research.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\n\n\nTHE VISION\n\n - Build a unified GTM intelligence layer that connects product telemetry, customer health, revenue, support tier, lifecycle stage, field activity, and qualitative feedback.\n\n - Turn adoption breadth, usage depth, sentiment, and customer maturity signals into next-best-action systems for Technical Success and field teams.\n\n - Create a measurement foundation for Technical Success playbooks, including whether recommended actions were taken and whether they improved customer outcomes.\n\n - Help OpenAI understand customer happy paths: the use cases, product behaviors, and interventions that lead to durable adoption, expansion, and retention.\n\n - Productize insights into workflows used by Technical Success, Sales, RevOps, Finance, Product, and executive leadership.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Define and lead the roadmap for GTM Intelligence and Technical Success insight products in partnership with cross-functional leaders.\n\n - Build the data science foundation for Technical Success, including core metrics, customer health definitions, intervention measurement, and reusable playbook analytics.\n\n - Develop propensity score models for model and product feature adoption, helping Technical Success and GTM identify which customers are most likely to adopt, which interventions can move adoption, and where support should focus.\n\n - Build, mentor, and lead a small team of data scientists and cross-functional analytics partners as the GTM Intelligence function scales.\n\n - Set technical standards for modeling, metrics, experimentation, documentation, and production readiness across the team's work.\n\n - Create team operating rhythms that balance urgent field needs with durable roadmap execution, quality review, and stakeholder alignment.\n\n - Build predictive and causal models for customer health, expansion propensity, churn risk, adoption depth, use-case fit, and intervention effectiveness.\n\n - Design next-best-action systems that identify account opportunities and risks, recommend playbooks, and explain the evidence behind each recommendation.\n\n - Partner with Technical Success leaders to enumerate playbooks and actions, instrument action tracking, and measure outcomes over time.\n\n - Develop customer segmentation and benchmarking frameworks across products, industries, personas, support tiers, and lifecycle stages.\n\n - Create scalable insight products that are embedded into field workflows rather than living only as one-off analyses or static dashboards.\n\n - Translate field feedback and account-level patterns into clear product and GTM recommendations for senior leadership.\n\n - Collaborate with Data Engineering and RevOps to improve the data foundations connecting product telemetry, Salesforce, support signals, revenue, and qualitative feedback.\n\n - Maintain a high bar for analytical rigor, including causal evaluation, validation, data quality, and clear caveats.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - 10+ years of experience in applied data science, analytics, machine learning, quantitative strategy, or a closely related field.\n\n - Deep technical skill in SQL and Python, with the ability to move from raw tables to production-quality models, metrics, and decision systems.\n\n - Strong applied experience with statistical modeling, causal inference, machine learning, customer segmentation, churn or health modeling, or recommendation systems.\n\n - Experience with propensity score modeling, uplift modeling, or related causal methods for adoption, activation, retention, or product feature usage.\n\n - Experience building production or workflow-embedded data products for GTM, sales, customer success, technical success, growth, or enterprise SaaS teams.\n\n - Product intuition and business judgment for turning ambiguous questions into repeatable models, tools, metrics, and operating cadences.\n\n - Excellent communication skills, including the ability to distill complex analysis into clear recommendations for technical partners, field teams, and executives.\n\n - Comfort partnering across technical and non-technical teams, including Product, Engineering, Technical Success, Sales, RevOps, Finance, and Data Engineering.\n\n - A track record of operating autonomously in fast-moving environments and raising the quality of how teams use data to make decisions.\n\n - Experience leading teams or serving as a technical lead for multi-person data science initiatives, including mentoring, roadmap-setting, and quality review.\n\n - Ability to hire, develop, and retain strong data science talent while creating a collaborative, high-accountability team culture.\n\n - An advanced degree in a quantitative field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$441K – $515K • Offers Equity","scrapeableCompensationSalarySummary":"$441K - $515K","compensationTiers":[{"id":"adabe842-5c4c-48cc-8401-d384c0c96f32","tierSummary":"$441K – $515K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b50f3028-97ff-46e9-bdd8-554455b6cb75","summary":"$441K – $515K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":441000,"maxValue":515000},{"id":"8008eede-080e-420a-940b-076d16693f94","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":441000,"maxValue":515000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6b47238e-025a-4350-b270-2f3564002fcc","title":"Full Stack Software Engineer, ChatGPT ImageGen","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-09T18:38:49.181+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6b47238e-025a-4350-b270-2f3564002fcc","applyUrl":"https://jobs.ashbyhq.com/openai/6b47238e-025a-4350-b270-2f3564002fcc/application","descriptionHtml":"About the Team
The ChatGPT organization at OpenAI supports our mission by bringing advanced AI capabilities to hundreds of millions of users worldwide. The Image Generation team is responsible for one of the fastest-growing experiences in ChatGPT, enabling users to create, edit, and transform images through natural language.
Recent breakthroughs in multimodal AI have dramatically improved image quality, instruction following, editing precision, consistency, and text rendering. We're building the systems and experiences that turn these research advances into products used daily by creators, professionals, businesses, and consumers around the world.
Our team sits at the intersection of research, product, design, and infrastructure. We work closely with model researchers, mobile engineers, frontend engineers, and platform teams to build intuitive experiences and scalable systems that power image generation at global scale. Whether users are creating marketing assets, visualizing ideas, editing photos, designing products, or simply exploring their creativity, our goal is to make visual creation feel as natural as having a conversation.
About the Role
We are looking for an experienced Full Stack Engineer to join the Image Generation team and help shape the future of AI-powered visual creation.
In this role, you'll own features end-to-end across both frontend and backend systems, building the experiences that enable users to generate, edit, organize, and interact with images inside ChatGPT. You'll work across the entire stack—from highly interactive user interfaces and real-time workflows to backend services, APIs, orchestration systems, and data infrastructure.
This role is ideal for engineers who enjoy moving fluidly between product development and systems engineering, collaborating closely with design, product, and research teams to rapidly bring new AI capabilities to users. You'll help define entirely new interaction paradigms as multimodal AI continues to evolve.
In this role, you will:
Design, build, and launch end-to-end product experiences for image generation and image editing within ChatGPT.
Develop highly interactive frontend experiences that make sophisticated AI capabilities feel intuitive, fast, and delightful.
Build scalable backend services, APIs, and workflows that power image creation, editing, storage, sharing, and retrieval.
Partner closely with researchers to rapidly prototype and productionize new multimodal capabilities.
Collaborate with Product, Design, Data Science, and Engineering teams to identify high-impact opportunities and execute against them.
Own projects from concept through launch, including technical design, implementation, experimentation, measurement, and iteration.
Optimize performance across the stack, from frontend responsiveness and rendering to backend latency, reliability, and scalability.
Design systems that can support millions of users generating and interacting with visual content simultaneously.
Leverage experimentation and user insights to improve engagement, usability, quality, and product outcomes.
Contribute to engineering best practices around architecture, testing, observability, developer productivity, and operational excellence.
Help define the future roadmap for AI-powered creative tools and visual experiences.
You might thrive in this role if you:
Have experience building and shipping production-grade applications across both frontend and backend systems.
Are comfortable working with modern web technologies such as React, TypeScript, and contemporary frontend frameworks.
Have experience building scalable backend services, APIs, and distributed systems.
Enjoy owning products end-to-end and can seamlessly move between user experience challenges and infrastructure decisions.
Have strong product instincts and enjoy thinking deeply about how users interact with technology.
Are highly analytical and comfortable using experimentation, metrics, and user feedback to drive decision-making.
Thrive in fast-moving environments where priorities evolve quickly and new opportunities emerge constantly.
Enjoy collaborating with cross-functional partners including researchers, designers, product managers, and data scientists.
Are excited by multimodal AI and motivated by the opportunity to define entirely new ways for people to create and communicate visually.
Have experience with media platforms, creative tools, image processing, content creation products, or AI-powered applications (a plus).
Why this role is unique
Image Generation sits at the center of some of the most exciting advances happening in AI today. As a Full Stack Engineer on the team, you'll have the opportunity to work across the entire product surface, influence both user experience and technical architecture, and help bring cutting-edge multimodal research to hundreds of millions of users. The problems are highly visible, technically challenging, and deeply impactful—spanning product innovation, distributed systems, AI integration, and large-scale user experiences.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe ChatGPT organization at OpenAI supports our mission by bringing advanced AI capabilities to hundreds of millions of users worldwide. The Image Generation team is responsible for one of the fastest-growing experiences in ChatGPT, enabling users to create, edit, and transform images through natural language.\n\nRecent breakthroughs in multimodal AI have dramatically improved image quality, instruction following, editing precision, consistency, and text rendering. We're building the systems and experiences that turn these research advances into products used daily by creators, professionals, businesses, and consumers around the world.\n\nOur team sits at the intersection of research, product, design, and infrastructure. We work closely with model researchers, mobile engineers, frontend engineers, and platform teams to build intuitive experiences and scalable systems that power image generation at global scale. Whether users are creating marketing assets, visualizing ideas, editing photos, designing products, or simply exploring their creativity, our goal is to make visual creation feel as natural as having a conversation.\n\nAbout the Role\n\nWe are looking for an experienced Full Stack Engineer to join the Image Generation team and help shape the future of AI-powered visual creation.\n\nIn this role, you'll own features end-to-end across both frontend and backend systems, building the experiences that enable users to generate, edit, organize, and interact with images inside ChatGPT. You'll work across the entire stack—from highly interactive user interfaces and real-time workflows to backend services, APIs, orchestration systems, and data infrastructure.\n\nThis role is ideal for engineers who enjoy moving fluidly between product development and systems engineering, collaborating closely with design, product, and research teams to rapidly bring new AI capabilities to users. You'll help define entirely new interaction paradigms as multimodal AI continues to evolve.\n\nIn this role, you will:\n\n - Design, build, and launch end-to-end product experiences for image generation and image editing within ChatGPT.\n\n - Develop highly interactive frontend experiences that make sophisticated AI capabilities feel intuitive, fast, and delightful.\n\n - Build scalable backend services, APIs, and workflows that power image creation, editing, storage, sharing, and retrieval.\n\n - Partner closely with researchers to rapidly prototype and productionize new multimodal capabilities.\n\n - Collaborate with Product, Design, Data Science, and Engineering teams to identify high-impact opportunities and execute against them.\n\n - Own projects from concept through launch, including technical design, implementation, experimentation, measurement, and iteration.\n\n - Optimize performance across the stack, from frontend responsiveness and rendering to backend latency, reliability, and scalability.\n\n - Design systems that can support millions of users generating and interacting with visual content simultaneously.\n\n - Leverage experimentation and user insights to improve engagement, usability, quality, and product outcomes.\n\n - Contribute to engineering best practices around architecture, testing, observability, developer productivity, and operational excellence.\n\n - Help define the future roadmap for AI-powered creative tools and visual experiences.\n\nYou might thrive in this role if you:\n\n - Have experience building and shipping production-grade applications across both frontend and backend systems.\n\n - Are comfortable working with modern web technologies such as React, TypeScript, and contemporary frontend frameworks.\n\n - Have experience building scalable backend services, APIs, and distributed systems.\n\n - Enjoy owning products end-to-end and can seamlessly move between user experience challenges and infrastructure decisions.\n\n - Have strong product instincts and enjoy thinking deeply about how users interact with technology.\n\n - Are highly analytical and comfortable using experimentation, metrics, and user feedback to drive decision-making.\n\n - Thrive in fast-moving environments where priorities evolve quickly and new opportunities emerge constantly.\n\n - Enjoy collaborating with cross-functional partners including researchers, designers, product managers, and data scientists.\n\n - Are excited by multimodal AI and motivated by the opportunity to define entirely new ways for people to create and communicate visually.\n\n - Have experience with media platforms, creative tools, image processing, content creation products, or AI-powered applications (a plus).\n\nWhy this role is unique\n\nImage Generation sits at the center of some of the most exciting advances happening in AI today. As a Full Stack Engineer on the team, you'll have the opportunity to work across the entire product surface, influence both user experience and technical architecture, and help bring cutting-edge multimodal research to hundreds of millions of users. The problems are highly visible, technically challenging, and deeply impactful—spanning product innovation, distributed systems, AI integration, and large-scale user experiences.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"b6fa182e-690c-45f2-90e4-363d24b48f47","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"53a9bb57-3f1a-4697-a94a-7c6fa371e355","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e36380f2-b2ec-4709-aff9-b1c0a7041e6b","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"4acc3515-887f-4bc9-8c2a-00f36ae480c3","title":"Agent Post-Training Research","department":"Research","team":"Agents","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-25T00:25:42.611+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4acc3515-887f-4bc9-8c2a-00f36ae480c3","applyUrl":"https://jobs.ashbyhq.com/openai/4acc3515-887f-4bc9-8c2a-00f36ae480c3/application","descriptionHtml":"About the Team
The Agent Post-Training team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve.
We define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste.
Our team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use.
About the Role
As a member of Agent Post-Training, you will improve the capabilities, reliability, and product fit of OpenAI's agentic models. You might own a research direction, build the infrastructure that makes large training runs faster and more trustworthy, create evals that reveal where models fail, or drive a capability from an idea through experimentation, integration, and launch.
This role is intentionally broad. The strongest candidates are not defined by one method or subfield; they are people who can take an ambiguous capability problem and make progress across research, engineering, data, evals, and product. You should be excited to work on models that act in the world: writing and debugging code, using tools, calling functions, operating computers, collaborating with other agents, and completing valuable work on behalf of users.
You will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people. This is a high-agency role for people who want their work to land directly in frontier models. This role may be based in San Francisco or London, subject to team needs and location approval.
In this role, you might
Design and run experiments that improve agentic model behavior across coding, tool use, function calling, computer use, multi-agent collaboration, long-horizon tasks, factuality, instruction following, and calibrated reasoning.
Own end-to-end improvements to the post-training stack, including RL, data pipelines, graders, reward signals, evals, diagnostics, and model-behavior analysis.
Build evals and environments that expose the next set of model failures, then turn those failures into training data, product fixes, or new research directions.
Partner with Codex, API/platform, and ChatGPT product teams to understand what users need and translate product signal into model improvements.
Work on early-training and alignment interventions, including data mixtures, objectives, synthetic data, and eval loops that shape downstream agent behavior.
Help decide which integrations, capabilities, and fixes are ready for inclusion in major model runs.
Improve the machinery for large-scale training and launch: experiment velocity, reliability, observability, reproducibility, cost, latency, and production readiness.
Take on cross-functional projects that touch model training, product infrastructure, and the production agent harness, such as multi-agent systems or training directly against production-like environments.
Debug hard failures in shipped or near-shipped models and turn messy qualitative behavior into concrete hypotheses, experiments, and fixes.
You might thrive in this role if you
Have strong technical fundamentals in machine learning, software engineering, systems, statistics, or a related field, and can learn quickly across the parts you have not worked in before.
Have hands-on experience with LLMs, RL, RLHF/RLAIF, post-training, evals, graders, synthetic data, model training, coding agents, tool-using agents, or production ML systems.
Are excited by open-ended problems where the path is unclear, the signal is noisy, and the right answer requires both research taste and engineering execution.
Care about product impact and model behavior, not just benchmark movement. You have opinions about what makes an agent useful, reliable, honest, tasteful, and easy to work with.
Can move from a vague behavioral problem to a concrete experiment: define the hypothesis, build the pipeline, run the model, analyze the result, and decide what to do next.
Are comfortable working across research, product, infrastructure, data, evals, and safety boundaries, and can communicate clearly with each group.
Like building load-bearing systems and processes when that is what the team needs, even if the work is not glamorous.
Want to train and ship the models that make agents genuinely useful for developers, enterprises, researchers, and everyday users.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Agent Post-Training team creates the frontier agents OpenAI ships to the world. We are training the models behind our agents in Codex, ChatGPT, the API, and other frontier products: persistent, proactive intelligence that can operate computers, collaborate with people and other agents, and expand what people and organizations can imagine, attempt, and achieve.\n\nWe define what the next generation of agents should be able to do, build the training signal that teaches those abilities, and run the experiments that make them real. Our work spans coding, tool use, computer use, multi-agent coordination, long-horizon execution, factuality, instruction following, calibrated reasoning, and taste.\n\nOur team is where new model capabilities get made. We build the data, environments, graders, training methods, and feedback loops that shape what OpenAI's next agents can do, then carry those capabilities through major training runs and into the products people use.\n\n\n\nAbout the Role\n\nAs a member of Agent Post-Training, you will improve the capabilities, reliability, and product fit of OpenAI's agentic models. You might own a research direction, build the infrastructure that makes large training runs faster and more trustworthy, create evals that reveal where models fail, or drive a capability from an idea through experimentation, integration, and launch.\n\nThis role is intentionally broad. The strongest candidates are not defined by one method or subfield; they are people who can take an ambiguous capability problem and make progress across research, engineering, data, evals, and product. You should be excited to work on models that act in the world: writing and debugging code, using tools, calling functions, operating computers, collaborating with other agents, and completing valuable work on behalf of users.\n\nYou will work with researchers, engineers, product teams, infrastructure teams, and safety/alignment partners to decide what should go into major model runs, measure whether it worked, and ship improvements into products used by real people. This is a high-agency role for people who want their work to land directly in frontier models. This role may be based in San Francisco or London, subject to team needs and location approval.\n\n\n\nIn this role, you might\n\n - Design and run experiments that improve agentic model behavior across coding, tool use, function calling, computer use, multi-agent collaboration, long-horizon tasks, factuality, instruction following, and calibrated reasoning.\n\n - Own end-to-end improvements to the post-training stack, including RL, data pipelines, graders, reward signals, evals, diagnostics, and model-behavior analysis.\n\n - Build evals and environments that expose the next set of model failures, then turn those failures into training data, product fixes, or new research directions.\n\n - Partner with Codex, API/platform, and ChatGPT product teams to understand what users need and translate product signal into model improvements.\n\n - Work on early-training and alignment interventions, including data mixtures, objectives, synthetic data, and eval loops that shape downstream agent behavior.\n\n - Help decide which integrations, capabilities, and fixes are ready for inclusion in major model runs.\n\n - Improve the machinery for large-scale training and launch: experiment velocity, reliability, observability, reproducibility, cost, latency, and production readiness.\n\n - Take on cross-functional projects that touch model training, product infrastructure, and the production agent harness, such as multi-agent systems or training directly against production-like environments.\n\n - Debug hard failures in shipped or near-shipped models and turn messy qualitative behavior into concrete hypotheses, experiments, and fixes.\n\n\n\nYou might thrive in this role if you\n\n - Have strong technical fundamentals in machine learning, software engineering, systems, statistics, or a related field, and can learn quickly across the parts you have not worked in before.\n\n - Have hands-on experience with LLMs, RL, RLHF/RLAIF, post-training, evals, graders, synthetic data, model training, coding agents, tool-using agents, or production ML systems.\n\n - Are excited by open-ended problems where the path is unclear, the signal is noisy, and the right answer requires both research taste and engineering execution.\n\n - Care about product impact and model behavior, not just benchmark movement. You have opinions about what makes an agent useful, reliable, honest, tasteful, and easy to work with.\n\n - Can move from a vague behavioral problem to a concrete experiment: define the hypothesis, build the pipeline, run the model, analyze the result, and decide what to do next.\n\n - Are comfortable working across research, product, infrastructure, data, evals, and safety boundaries, and can communicate clearly with each group.\n\n - Like building load-bearing systems and processes when that is what the team needs, even if the work is not glamorous.\n\n - Want to train and ship the models that make agents genuinely useful for developers, enterprises, researchers, and everyday users.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"aa902d45-7848-482c-93f1-d9519e23ced7","tierSummary":"Estimated Base Salary $380K – $500K","title":null,"additionalInformation":null,"components":[{"id":"3fb331a2-7a48-47f0-acc7-04b48cbcb250","summary":"Estimated Base Salary $380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"570df8ac-dacb-4686-b59c-ef48eed0580c","title":"Account Director, Financial Services Industry - Japan","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-16T01:05:41.758+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/570df8ac-dacb-4686-b59c-ef48eed0580c","applyUrl":"https://jobs.ashbyhq.com/openai/570df8ac-dacb-4686-b59c-ef48eed0580c/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Manage ~dozen key accounts in the Financial Services Industry, developing and executing strategies for a comprehensive account plan.
Lead our enterprise prospects’ journeys from consideration to successful deployment.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience including:
7+ years selling platform-as-a-service and/or software-as-a-service in the Financial Services Industry.
Native-level Japanese language proficiency.
Achieving revenue targets >$1M per year for more than 3 years
Designing and executing complex deal strategies.
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives.
Communicating technical concepts to customers and internal stakeholders.
Leading high-visibility customer events (CAB, conferences, product launches, etc.).
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Manage ~dozen key accounts in the Financial Services Industry, developing and executing strategies for a comprehensive account plan.\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment.\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects.\n\n - Own a consumption revenue target.\n\n - Manage consumption revenue forecasts.\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience including:\n\n - 7+ years selling platform-as-a-service and/or software-as-a-service in the Financial Services Industry.\n\n - Native-level Japanese language proficiency.\n\n - Achieving revenue targets >$1M per year for more than 3 years\n\n - Designing and executing complex deal strategies.\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives.\n\n - Communicating technical concepts to customers and internal stakeholders.\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.).\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.\n\n You might thrive in this role if you: \n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. \n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5edd5a13-2fc9-427c-ad88-2b67c97a0afe","title":"Research Program Manager, Human Data Campaigns","department":"Research","team":"Research Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-21T18:24:43.052+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5edd5a13-2fc9-427c-ad88-2b67c97a0afe","applyUrl":"https://jobs.ashbyhq.com/openai/5edd5a13-2fc9-427c-ad88-2b67c97a0afe/application","descriptionHtml":"About the Team
OpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, GPT-5, and Sora, and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams.
About the Role
As a Research Program Manager (RPM) in the Human Data team you will partner with research and engineering to design and implement pragmatic solutions for collecting high-quality data. You will be a key interface between our research roadmap, external vendors, AI trainers, and the Human Data engineering team.
This role is based in our San Francisco HQ.
In this role, you will:
Collaborate with Research: Partner with researchers to scope data collection needs, define success metrics, and establish quality measurement frameworks.
Design & Execute Data Collection Campaigns: Translate research needs into actionable plans and accelerate execution by leveraging existing tooling and iterating to reach the desired outcome. In many cases, you will need to implement scrappy new solutions while partnering with engineering to design robust/scalable solutions.
Unblock Yourself: You must be deeply uncomfortable with the idea of sitting around waiting for external dependencies, and have the technical acumen and drive to figure out how to achieve at least partial success in the interim.
Optimize Systems & Processes: Build and optimize dashboards to track campaign performance, leveraging SQL and Python for data analysis and actionable insights.
Drive Technical Roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management.
Scale Your Impact: Advise and empower program managers and vendors to drive day-to-day execution so that you can focus on addressing high priority opportunities.
You might thrive in this role if you:
Are proficient in SQL and Python for data analysis, including querying databases, processing large datasets, and generating actionable insights.
Are proficient in Python for interacting with various tools via APIs, including sending requests, processing responses, and integrating functionalities into workflows.
Are proficient in SQL for creating analytics dashboards, including writing complex queries, optimizing data retrieval, and visualizing insights for decision-making.
Are excited to understand the technicalities of cutting edge AI research and work alongside researchers from instantiation to launch.
Enjoy being part of an ambitious and technically-minded team.
Have experience working at large scale across a portfolio of projects.
Want to get your hands dirty; grit and creative problem solving will be required daily.
Have an action-oriented and deeply curious mind.
Learn technical concepts exceptionally quickly, seeking out knowledge to become proficient in areas that are new to you.
Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization.
Thrive in dynamic environments and can navigate ambiguity with ease.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nOpenAI's Human Data Team creates custom data solutions driving groundbreaking research. Our work enhances and evaluates our flagship models and products like ChatGPT, GPT-5, and Sora, and contributes to safety initiatives through collaboration with our Preparedness and Safety Systems teams.\n\nAbout the Role\n\nAs a Research Program Manager (RPM) in the Human Data team you will partner with research and engineering to design and implement pragmatic solutions for collecting high-quality data. You will be a key interface between our research roadmap, external vendors, AI trainers, and the Human Data engineering team.\n\nThis role is based in our San Francisco HQ.\n\nIn this role, you will:\n\n - Collaborate with Research: Partner with researchers to scope data collection needs, define success metrics, and establish quality measurement frameworks.\n\n - Design & Execute Data Collection Campaigns: Translate research needs into actionable plans and accelerate execution by leveraging existing tooling and iterating to reach the desired outcome. In many cases, you will need to implement scrappy new solutions while partnering with engineering to design robust/scalable solutions.\n\n - Unblock Yourself: You must be deeply uncomfortable with the idea of sitting around waiting for external dependencies, and have the technical acumen and drive to figure out how to achieve at least partial success in the interim.\n\n - Optimize Systems & Processes: Build and optimize dashboards to track campaign performance, leveraging SQL and Python for data analysis and actionable insights.\n\n - Drive Technical Roadmaps: Collaborate with engineers to enhance data platforms, resolve blockers, and ensure security best practices such as access management.\n\n - Scale Your Impact: Advise and empower program managers and vendors to drive day-to-day execution so that you can focus on addressing high priority opportunities.\n\nYou might thrive in this role if you:\n\n - Are proficient in SQL and Python for data analysis, including querying databases, processing large datasets, and generating actionable insights.\n\n - Are proficient in Python for interacting with various tools via APIs, including sending requests, processing responses, and integrating functionalities into workflows.\n\n - Are proficient in SQL for creating analytics dashboards, including writing complex queries, optimizing data retrieval, and visualizing insights for decision-making.\n\n - Are excited to understand the technicalities of cutting edge AI research and work alongside researchers from instantiation to launch.\n\n - Enjoy being part of an ambitious and technically-minded team.\n\n - Have experience working at large scale across a portfolio of projects.\n\n - Want to get your hands dirty; grit and creative problem solving will be required daily.\n\n - Have an action-oriented and deeply curious mind.\n\n - Learn technical concepts exceptionally quickly, seeking out knowledge to become proficient in areas that are new to you.\n\n - Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization.\n\n - Thrive in dynamic environments and can navigate ambiguity with ease.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $328K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $328K","compensationTiers":[{"id":"e198fe18-800d-4896-bded-ca983e7f570b","tierSummary":"$239K – $328K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"61529e8b-62cb-4a52-8412-bb90de4e29b0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"87394782-e02b-4552-8115-4f6b1a91c36a","summary":"$239K – $328K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}},{"id":"5ebd5f66-75db-4a96-8d39-babc14f1c582","title":"Full Stack Software Engineer, Codex","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-11T23:07:02.457+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5ebd5f66-75db-4a96-8d39-babc14f1c582","applyUrl":"https://jobs.ashbyhq.com/openai/5ebd5f66-75db-4a96-8d39-babc14f1c582/application","descriptionHtml":"About the Team
The Coding team is reimagining how software is built in the AI era. We build tools and workflows that help software engineers work faster, tackle more ambitious projects, and spend less time on repetitive tasks.
AI has already transformed how code is written, but software engineering extends far beyond coding. Our mission is to apply AI across the entire software development lifecycle (SDLC) — from design and implementation to code review, testing, debugging, issue remediation, maintenance, documentation, and user support.
The team is also responsible for developer-facing Codex experiences including the Codex IDE Extension and the terminal interface, which are used daily by developers ranging from individual open-source contributors to some of the world’s largest engineering organizations.
The team also works closely with the open-source software community, building tools that help maintainers and contributors manage increasingly complex projects. We believe AI can make open-source development more sustainable by reducing the operational burden of reviewing contributions, triaging issues, maintaining quality, and supporting growing communities.
By building the future of software development, we're helping advance OpenAI's mission of ensuring that the benefits of AI reach people around the world.
About the Role
We’re hiring a Full Stack Software Engineer to help invent the next generation of AI-powered software development workflows.
“Full stack” in this role means much more than traditional frontend and backend development. You'll own complete product experiences, spanning user interfaces, workflow orchestration, agent and prompt design, backend systems, and cloud infrastructure.
This is a highly product-oriented role. You'll work directly on the workflows developers use every day, identifying bottlenecks and rethinking how software gets built in a world where AI agents are active participants in the development process. The features you ship will influence how developers around the world write, review, test, and maintain software.
In this role, you will:
Build end-to-end product experiences that span frontend applications, backend services, agent workflows, cloud infrastructure, and developer tooling.
Design AI-powered workflows that generalize across a wide variety of software engineering teams, languages, codebases, and development practices.
Discover and implement novel ways to apply AI to eliminate friction throughout the software development lifecycle.
Partner closely with product, design, and research to understand developer needs and rapidly translate insights into shipped product improvements.
Work directly with users — including developers at OpenAI, open-source contributors, startups, and large enterprises — to understand pain points and validate solutions.
Improve the reliability, observability, scalability, and performance of the systems and workflows you build.
You might thrive in this role if you have:
Strong software engineering fundamentals and experience building production systems.
Experience with TypeScript, Rust, or a similar systems or application programming language.
Deep familiarity with modern software development tools, workflows, and engineering practices.
Experience using AI-assisted development tools and a strong intuition for their strengths, weaknesses, and emerging opportunities.
A desire to own products and features end-to-end, from conception through launch and iteration.
Strong product judgment and a bias toward learning from real user feedback.
Creativity in reframing problems, challenging assumptions, and inventing new workflows rather than simply optimizing existing ones.
The ideal candidate is someone who loves building developer tools, thinks deeply about how software gets built, and is excited by the opportunity to redefine those workflows from first principles in the age of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Coding team is reimagining how software is built in the AI era. We build tools and workflows that help software engineers work faster, tackle more ambitious projects, and spend less time on repetitive tasks.\n\n\nAI has already transformed how code is written, but software engineering extends far beyond coding. Our mission is to apply AI across the entire software development lifecycle (SDLC) — from design and implementation to code review, testing, debugging, issue remediation, maintenance, documentation, and user support.\n\n\nThe team is also responsible for developer-facing Codex experiences including the Codex IDE Extension and the terminal interface, which are used daily by developers ranging from individual open-source contributors to some of the world’s largest engineering organizations.\n\n\nThe team also works closely with the open-source software community, building tools that help maintainers and contributors manage increasingly complex projects. We believe AI can make open-source development more sustainable by reducing the operational burden of reviewing contributions, triaging issues, maintaining quality, and supporting growing communities.\n\n\nBy building the future of software development, we're helping advance OpenAI's mission of ensuring that the benefits of AI reach people around the world.\n\n\nAbout the Role\n\nWe’re hiring a Full Stack Software Engineer to help invent the next generation of AI-powered software development workflows.\n\n\n“Full stack” in this role means much more than traditional frontend and backend development. You'll own complete product experiences, spanning user interfaces, workflow orchestration, agent and prompt design, backend systems, and cloud infrastructure.\n\n\nThis is a highly product-oriented role. You'll work directly on the workflows developers use every day, identifying bottlenecks and rethinking how software gets built in a world where AI agents are active participants in the development process. The features you ship will influence how developers around the world write, review, test, and maintain software.\n\nIn this role, you will:\n\n - Build end-to-end product experiences that span frontend applications, backend services, agent workflows, cloud infrastructure, and developer tooling.\n\n - Design AI-powered workflows that generalize across a wide variety of software engineering teams, languages, codebases, and development practices.\n\n - Discover and implement novel ways to apply AI to eliminate friction throughout the software development lifecycle.\n\n - Partner closely with product, design, and research to understand developer needs and rapidly translate insights into shipped product improvements.\n\n - Work directly with users — including developers at OpenAI, open-source contributors, startups, and large enterprises — to understand pain points and validate solutions.\n\n - Improve the reliability, observability, scalability, and performance of the systems and workflows you build.\n\nYou might thrive in this role if you have:\n\n - Strong software engineering fundamentals and experience building production systems.\n\n - Experience with TypeScript, Rust, or a similar systems or application programming language.\n\n - Deep familiarity with modern software development tools, workflows, and engineering practices.\n\n - Experience using AI-assisted development tools and a strong intuition for their strengths, weaknesses, and emerging opportunities.\n\n - A desire to own products and features end-to-end, from conception through launch and iteration.\n\n - Strong product judgment and a bias toward learning from real user feedback.\n\n - Creativity in reframing problems, challenging assumptions, and inventing new workflows rather than simply optimizing existing ones.\n\nThe ideal candidate is someone who loves building developer tools, thinks deeply about how software gets built, and is excited by the opportunity to redefine those workflows from first principles in the age of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$255K – $405K • Offers Equity","scrapeableCompensationSalarySummary":"$255K - $405K","compensationTiers":[{"id":"a092352e-9769-4a04-a148-1767210c2027","tierSummary":"$255K – $405K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c755777a-f72d-4020-a3f3-da3b380458f5","summary":"$255K – $405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":405000},{"id":"b8b4d49b-13df-47b8-a54e-7b6a58302790","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":405000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0f887fe6-39f4-44f6-8ee5-230c3002f0d7","title":"Software Engineer, Private Computing","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-20T22:28:11.915+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0f887fe6-39f4-44f6-8ee5-230c3002f0d7","applyUrl":"https://jobs.ashbyhq.com/openai/0f887fe6-39f4-44f6-8ee5-230c3002f0d7/application","descriptionHtml":"About the Team
The Private Computing team works across product, engineering, security, and safety to build advanced privacy products and infrastructure at OpenAI. Our mission is to provide world-class security features to users so their private data remains private, even from OpenAI. We use technologies like confidential computing, trusted execution environments, and end-to-end encryption to ship product features across ChatGPT, the API, and our future consumer devices.
About the Role
We’re looking for software engineers to design, build, and scale novel privacy features and infrastructure across ChatGPT, API, and future consumer devices.
In this role, you will:
Ship fast while balancing difficult trade-offs in complex domains
Build core abstractions for trusted execution environments and end-to-end-encryption
Build product features for private inference and storage across ChatGPT, API, and future consumer devices
Update build systems to increase trust and verifiability
Integrate with safety and integrity infrastructure
Operate systems at scale with high reliability, including an on-call rotation
Collaborate with a diverse set of cross-functional teams across product, engineering, security, safety, policy, and legal
You might thrive in this role if you:
Care deeply about user privacy and security
Have 5+ years of experience in professional software engineering
Have experience building and scaling confidential computing or encryption technologies in production environments
Have experience with Kubernetes and cloud orchestration systems
Take pride in building and operating scalable, reliable, secure systems
Can collaborate well and drive alignment in the face of difficult trade-offs
Are comfortable with ambiguity and rapid change
Workplace & Location
This role is based in San Francisco, CA. We follow a hybrid model with 4 days a week in the office and offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe Private Computing team works across product, engineering, security, and safety to build advanced privacy products and infrastructure at OpenAI. Our mission is to provide world-class security features to users so their private data remains private, even from OpenAI. We use technologies like confidential computing, trusted execution environments, and end-to-end encryption to ship product features across ChatGPT, the API, and our future consumer devices.\n\n\n\nAbout the Role\nWe’re looking for software engineers to design, build, and scale novel privacy features and infrastructure across ChatGPT, API, and future consumer devices.\n\n\n\nIn this role, you will:\n\n - Ship fast while balancing difficult trade-offs in complex domains\n\n - Build core abstractions for trusted execution environments and end-to-end-encryption\n\n - Build product features for private inference and storage across ChatGPT, API, and future consumer devices\n\n - Update build systems to increase trust and verifiability\n\n - Integrate with safety and integrity infrastructure\n\n - Operate systems at scale with high reliability, including an on-call rotation\n\n - Collaborate with a diverse set of cross-functional teams across product, engineering, security, safety, policy, and legal\n\n\n\nYou might thrive in this role if you:\n\n - Care deeply about user privacy and security\n\n - Have 5+ years of experience in professional software engineering\n\n - Have experience building and scaling confidential computing or encryption technologies in production environments\n\n - Have experience with Kubernetes and cloud orchestration systems\n\n - Take pride in building and operating scalable, reliable, secure systems\n\n - Can collaborate well and drive alignment in the face of difficult trade-offs\n\n - Are comfortable with ambiguity and rapid change\n\n\n\nWorkplace & Location\n\nThis role is based in San Francisco, CA. We follow a hybrid model with 4 days a week in the office and offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"b4958f6c-fd08-42c3-86dd-2faf48492998","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d2734012-1a4e-45ea-864c-7e38faf6dd89","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2f71243e-e468-44b9-be5c-adb113a20189","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"cf1e5c80-f42e-45ab-a937-2a4024b961e1","title":"GRC Technical Program Manager, Product Lifecycle Assurance","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}}],"publishedAt":"2026-09-01T16:45:27.293+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cf1e5c80-f42e-45ab-a937-2a4024b961e1","applyUrl":"https://jobs.ashbyhq.com/openai/cf1e5c80-f42e-45ab-a937-2a4024b961e1/application","descriptionHtml":"About the Team
Governance, Risk, and Compliance (GRC) is foundational to Security delivering mission outcomes at OpenAI. The GRC team provides security assurances and builds compliance for OpenAI’s technology, people, and products. We are technical in what we build but operational in how we do our work, and we partner deeply with Product, Security, Legal, Privacy, GTM, and Field Security to help OpenAI move quickly while maintaining trust with customers, auditors, regulators, and the public.
About the Role
We are looking for an experienced Product Lifecycle Assurance IC to help scale OpenAI’s GRC function across our product stack to ensure products address customer and regulatory compliance requirements at launch and regressions are detected promptly and corrected.
You will partner closely with Product, Security, Legal, and Privacy teams to make sure OpenAI can move quickly while maintaining our security, privacy and compliance claims and giving customers, auditors, and regulators assurance about how OpenAI handles user data. You are responsible for product assurance end-to-end from inception to post-launch (continuous) monitoring. You leverage existing workflows, reviews, and data and enhance, augment and build the components needed to create an end-to-end product assurance program.
This role is not about supporting SOC or ISO audits; it's a highly cross-functional and deeply technical operations role to ensure that OAI products meet the compliance bar at launch, regressions are prevented and detected, and our compliance state can be evidenced. This role also helps ensure that our product launch governance program operates effectively across key safety, privacy, legal and security stakeholders and lessons-learned from incidents and regressions are used to improve the program.
You or in partnership with engineering teams, build key controls in our infrastructure stack, developer workflows and launch tooling to provide developers with guardrails, perform CI/CD conformance checks, and surface launches that need GRC guidance. You ensure that teams have the information needed to design and launch safety and meet them where they are. You exercise sound judgement in making high-stakes decisions related to product launch risk and controls.
You are comfortable working in high velocity, low friction development environments. Your work goes across team boundaries and you assist and enable other teams to realize product assurance objectives. You should be comfortable with complex (Kubernetes) system architectures and dataflows, working with engineering teams to understand what could go wrong and where and how controls should be applied. You should be comfortable working with Privacy engineering and Data Science to understand data maps and database schemas and leverage existing processes and controls to further product assurance goals.
We’re looking for people who bring:
Strong technical product lifecycle assurance and security and privacy compliance experience working in high velocity, low friction development environments.
Experience building technical controls, metrics, monitoring tools, CI/CD tooling, high-fidelity risk signals and dashboards to meet product assurance goals
Ability to run an end-to-end, cross-functional, product assurance program applying judgement where what type of process or controls should be in place to meet a high assurance bar
Capacity to shift product assurance to the left in the product development cycle with just-in-time controls, guidance, guardrails and responsible friction for developers
Low ego outcome oriented mindset to achieve the product assurance goal required for OAI’s mission
Strong technical cross-functional leadership and don’t work in a vacuum - they influence, align and direct partner teams to achieve product assurance goals.
Exercise sound judgement in making high-stakes decisions related to product launch risk and controls.
Curiosity about using AI and agents to streamline product assurance workflows while preserving reliable evidence and sound judgment.
You’ll be responsible for:
The end-to-end effective operation of OAI’s product assurance program from product development to post-launch (continuous) monitoring
Owning the GRC product assurance program, providing governance over Safety, Deployment, Security, Legal reviews to ensure we effectively surface product risk and design scalable mitigations
Driving cross-function collaboration and accountability in all aspects of the product assurance program
Building controls and low-friction, scalable processes in our infrastructure stack, developer workflows and launch tooling to ensure effective product assurance
Ensuring that teams have the guidance needed to design and launch safety and meet them where they are
Ensuring compliance, security and privacy claims and maps to verifiable controls
Recognizing how the product lifecycle assurance program fits into the large organizational objectives and when to build and when to influence and maintain strong partnerships with partner teams and influence roadmaps to further assurance goals
Applying sound judgement in launch reviews, technical assurance trade-off and management of OAI risk posture to guide product and engineering teams on the highest priorities
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nGovernance, Risk, and Compliance (GRC) is foundational to Security delivering mission outcomes at OpenAI. The GRC team provides security assurances and builds compliance for OpenAI’s technology, people, and products. We are technical in what we build but operational in how we do our work, and we partner deeply with Product, Security, Legal, Privacy, GTM, and Field Security to help OpenAI move quickly while maintaining trust with customers, auditors, regulators, and the public.\n\nAbout the Role\n\nWe are looking for an experienced Product Lifecycle Assurance IC to help scale OpenAI’s GRC function across our product stack to ensure products address customer and regulatory compliance requirements at launch and regressions are detected promptly and corrected.\n\nYou will partner closely with Product, Security, Legal, and Privacy teams to make sure OpenAI can move quickly while maintaining our security, privacy and compliance claims and giving customers, auditors, and regulators assurance about how OpenAI handles user data. You are responsible for product assurance end-to-end from inception to post-launch (continuous) monitoring. You leverage existing workflows, reviews, and data and enhance, augment and build the components needed to create an end-to-end product assurance program.\n\nThis role is not about supporting SOC or ISO audits; it's a highly cross-functional and deeply technical operations role to ensure that OAI products meet the compliance bar at launch, regressions are prevented and detected, and our compliance state can be evidenced. This role also helps ensure that our product launch governance program operates effectively across key safety, privacy, legal and security stakeholders and lessons-learned from incidents and regressions are used to improve the program.\n\nYou or in partnership with engineering teams, build key controls in our infrastructure stack, developer workflows and launch tooling to provide developers with guardrails, perform CI/CD conformance checks, and surface launches that need GRC guidance. You ensure that teams have the information needed to design and launch safety and meet them where they are. You exercise sound judgement in making high-stakes decisions related to product launch risk and controls.\n\nYou are comfortable working in high velocity, low friction development environments. Your work goes across team boundaries and you assist and enable other teams to realize product assurance objectives. You should be comfortable with complex (Kubernetes) system architectures and dataflows, working with engineering teams to understand what could go wrong and where and how controls should be applied. You should be comfortable working with Privacy engineering and Data Science to understand data maps and database schemas and leverage existing processes and controls to further product assurance goals.\n\n \n\nWe’re looking for people who bring:\n\n \n\n - Strong technical product lifecycle assurance and security and privacy compliance experience working in high velocity, low friction development environments.\n\n - Experience building technical controls, metrics, monitoring tools, CI/CD tooling, high-fidelity risk signals and dashboards to meet product assurance goals\n\n - Ability to run an end-to-end, cross-functional, product assurance program applying judgement where what type of process or controls should be in place to meet a high assurance bar\n\n - Capacity to shift product assurance to the left in the product development cycle with just-in-time controls, guidance, guardrails and responsible friction for developers\n\n - Low ego outcome oriented mindset to achieve the product assurance goal required for OAI’s mission\n\n - Strong technical cross-functional leadership and don’t work in a vacuum - they influence, align and direct partner teams to achieve product assurance goals.\n\n - Exercise sound judgement in making high-stakes decisions related to product launch risk and controls.\n\n - Curiosity about using AI and agents to streamline product assurance workflows while preserving reliable evidence and sound judgment.\n\nYou’ll be responsible for:\n\n - The end-to-end effective operation of OAI’s product assurance program from product development to post-launch (continuous) monitoring\n\n - Owning the GRC product assurance program, providing governance over Safety, Deployment, Security, Legal reviews to ensure we effectively surface product risk and design scalable mitigations\n\n - Driving cross-function collaboration and accountability in all aspects of the product assurance program\n\n - Building controls and low-friction, scalable processes in our infrastructure stack, developer workflows and launch tooling to ensure effective product assurance\n\n - Ensuring that teams have the guidance needed to design and launch safety and meet them where they are\n\n - Ensuring compliance, security and privacy claims and maps to verifiable controls\n\n - Recognizing how the product lifecycle assurance program fits into the large organizational objectives and when to build and when to influence and maintain strong partnerships with partner teams and influence roadmaps to further assurance goals\n\n - Applying sound judgement in launch reviews, technical assurance trade-off and management of OAI risk posture to guide product and engineering teams on the highest priorities\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"118044e8-84f8-4eaa-8fb9-c9eb3ab70f5f","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6f5fb0fd-4df8-4aff-be6c-fe292304470a","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"87c09d3f-0126-40c5-98e3-8c0ae36e45ff","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"39e06ef9-5e62-425d-81e2-e8690188011f","title":"Full Stack Software Engineer, Consumer Verticals","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-15T18:16:20.513+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/39e06ef9-5e62-425d-81e2-e8690188011f","applyUrl":"https://jobs.ashbyhq.com/openai/39e06ef9-5e62-425d-81e2-e8690188011f/application","descriptionHtml":"OpenAI’s Consumer Verticals team builds experiences that make ChatGPT more useful in the areas that matter to people every day: health, personal finance, education and learning, and travel.
We bring together advanced AI capabilities, personal context, and thoughtful product design to help people understand complex information, explore options, and make progress toward their goals. Our work spans four areas:
Consumer Health: Helping people understand health information, prepare for appointments, and navigate their health with more context and confidence.
Personal Finances: Helping people connect their financial accounts, understand their financial picture, and explore questions grounded in their own financial context.
Education and Learning: Helping people understand concepts, practice skills, and build knowledge over time through engaging, interactive learning experiences.
Travel: Exploring new ways for AI to help people discover destinations, evaluate options, and plan trips around their preferences and needs.
We work closely with product, design, research, safety, privacy, and other ChatGPT teams to turn emerging AI capabilities into useful consumer experiences, with a high bar for quality, reliability, and user trust.
We’re looking for product-minded software engineers to build the next generation of consumer experiences in ChatGPT across these verticals.
You will own products and features end-to-end, from early exploration and prototypes through polished experiences used by millions of people. We welcome engineers with depth in mobile, frontend, or full-stack development who combine strong technical skills with product judgment and a high bar for craft.
This role is ideal for engineers who enjoy shaping new product areas, making complex information intuitive, and moving quickly from idea to launch. Prior experience in AI or any of these domains is not required.
Build consumer experiences across ChatGPT’s mobile, web, and full-stack surfaces.
Own features from early prototypes through launch and iteration.
Partner with product, design, and research to turn AI capabilities into intuitive, personalized products.
Build reliable interfaces, services, and integrations with privacy, safety, and user trust at their core.
Improve quality, performance, and usability through experimentation and user feedback.
Have 10+ years of software engineering experience, with depth in full-stack development.
Have shipped consumer products at scale
Bring strong product judgment and a high bar for craft.
Enjoy shaping product direction and owning ambiguous problems from idea to production.
Move quickly while making thoughtful tradeoffs around quality, reliability, and user trust.
Are excited to apply AI to personal finances, consumer health, learning and education, or travel.
Experience with AI-powered applications, conversational interfaces, or multimodal products.
Experience building personalized experiences, data visualizations, or integrations with external services.
Experience with privacy-sensitive products, secure data flows, permissions, or user consent.
Experience in personal finance, consumer health, education, travel, or a related consumer product area.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Consumer Verticals team builds experiences that make ChatGPT more useful in the areas that matter to people every day: health, personal finance, education and learning, and travel.\n\nWe bring together advanced AI capabilities, personal context, and thoughtful product design to help people understand complex information, explore options, and make progress toward their goals. Our work spans four areas:\n\n - Consumer Health: Helping people understand health information, prepare for appointments, and navigate their health with more context and confidence.\n\n - Personal Finances: Helping people connect their financial accounts, understand their financial picture, and explore questions grounded in their own financial context.\n\n - Education and Learning: Helping people understand concepts, practice skills, and build knowledge over time through engaging, interactive learning experiences.\n\n - Travel: Exploring new ways for AI to help people discover destinations, evaluate options, and plan trips around their preferences and needs.\n\nWe work closely with product, design, research, safety, privacy, and other ChatGPT teams to turn emerging AI capabilities into useful consumer experiences, with a high bar for quality, reliability, and user trust.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for product-minded software engineers to build the next generation of consumer experiences in ChatGPT across these verticals.\n\nYou will own products and features end-to-end, from early exploration and prototypes through polished experiences used by millions of people. We welcome engineers with depth in mobile, frontend, or full-stack development who combine strong technical skills with product judgment and a high bar for craft.\n\nThis role is ideal for engineers who enjoy shaping new product areas, making complex information intuitive, and moving quickly from idea to launch. Prior experience in AI or any of these domains is not required.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build consumer experiences across ChatGPT’s mobile, web, and full-stack surfaces.\n\n - Own features from early prototypes through launch and iteration.\n\n - Partner with product, design, and research to turn AI capabilities into intuitive, personalized products.\n\n - Build reliable interfaces, services, and integrations with privacy, safety, and user trust at their core.\n\n - Improve quality, performance, and usability through experimentation and user feedback.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 10+ years of software engineering experience, with depth in full-stack development.\n\n - Have shipped consumer products at scale\n\n - Bring strong product judgment and a high bar for craft.\n\n - Enjoy shaping product direction and owning ambiguous problems from idea to production.\n\n - Move quickly while making thoughtful tradeoffs around quality, reliability, and user trust.\n\n - Are excited to apply AI to personal finances, consumer health, learning and education, or travel.\n\n\nBONUS IF YOU HAVE:\n\n - Experience with AI-powered applications, conversational interfaces, or multimodal products.\n\n - Experience building personalized experiences, data visualizations, or integrations with external services.\n\n - Experience with privacy-sensitive products, secure data flows, permissions, or user consent.\n\n - Experience in personal finance, consumer health, education, travel, or a related consumer product area.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"5e4cd34e-1e7d-48d1-b97d-e291b94b7f4b","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b4268ca3-2abd-4d73-878a-bb58974055c8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"5e796609-aab6-404a-bccf-0565246e357f","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"3fe77c71-1f20-45b5-8291-62f0d2104989","title":"System Performance Engineer, Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-15T23:31:14.253+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3fe77c71-1f20-45b5-8291-62f0d2104989","applyUrl":"https://jobs.ashbyhq.com/openai/3fe77c71-1f20-45b5-8291-62f0d2104989/application","descriptionHtml":"OpenAI's mission is to ensure that artificial general intelligence benefits all of humanity. The Consumer Devices team is building a new generation of AI-powered products that seamlessly integrate hardware and software to create intuitive, transformative experiences. We bring together experts across embedded systems, machine learning, hardware, design, and product engineering to develop products at the intersection of AI and consumer technology.
OpenAI is seeking a System Performance Engineer to profile, benchmark, and optimize performance across our embedded hardware products. In this role, you will work across operating systems, applications, camera and vision, graphics, and platform teams to define product KPIs, build performance tooling, and drive optimizations from early lab characterization through product launch and real-world usage. You will help establish the performance standards that shape the user experience of our products, ensuring they remain responsive, efficient, and reliable throughout their lifecycle.
This role requires deep expertise in embedded or high-performance systems, strong operating systems fundamentals, and hands-on experience debugging under tight latency, power, and memory constraints.
This role is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and one day working remotely. Relocation assistance is available for new hires.
Develop system performance benchmarks, methodologies, and policies to evaluate end-to-end product behavior.
Profile and analyze performance across key product use cases and workloads using custom and industry-standard profiling tools.
Partner closely with engineering teams to identify bottlenecks and drive performance optimizations across the software stack.
Define high-level product KPIs and establish measurement frameworks to measure launch readiness and monitor performance throughout the product lifecycle.
Measure, report, and track metrics including system responsiveness, memory utilization, cold boot performance, long-term stability, and behavior under constrained conditions such as thermal limits and low battery states.
Investigate field performance regressions and drive issues to resolution using data-driven analysis.
Deep experience shipping embedded or high-performance systems on Linux, Android, or iOS devices.
Strong proficiency in C/C++, Python, or Rust, with exceptional operating systems fundamentals, including process management, IPC, drivers, interrupts, power management, media frameworks, graphics, filesystems, and networking.
A proven track record shipping real-time systems operating under tight latency, power, and memory constraints.
Expertise with profiling and debugging tools such as Perfetto, GDB, LLDB, perf, ftrace, or Instruments.
Experience building instrumentation, analytics, and performance tuning frameworks.
Familiarity with statistics, experimentation methodologies, or data science concepts.
Experience collaborating cross-functionally with embedded software, systems, camera and vision, audio, graphics, applications, and hardware teams.
Experience defining product KPIs, benchmarking methodologies, and launch readiness metrics for hardware products.
Experience investigating field performance regressions and driving fixes through cross-functional collaboration.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI's mission is to ensure that artificial general intelligence benefits all of humanity. The Consumer Devices team is building a new generation of AI-powered products that seamlessly integrate hardware and software to create intuitive, transformative experiences. We bring together experts across embedded systems, machine learning, hardware, design, and product engineering to develop products at the intersection of AI and consumer technology.\n\n\n\n\nABOUT THE ROLE\n\nOpenAI is seeking a System Performance Engineer to profile, benchmark, and optimize performance across our embedded hardware products. In this role, you will work across operating systems, applications, camera and vision, graphics, and platform teams to define product KPIs, build performance tooling, and drive optimizations from early lab characterization through product launch and real-world usage. You will help establish the performance standards that shape the user experience of our products, ensuring they remain responsive, efficient, and reliable throughout their lifecycle.\n\nThis role requires deep expertise in embedded or high-performance systems, strong operating systems fundamentals, and hands-on experience debugging under tight latency, power, and memory constraints.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of four days per week in the office and one day working remotely. Relocation assistance is available for new hires.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Develop system performance benchmarks, methodologies, and policies to evaluate end-to-end product behavior.\n\n - Profile and analyze performance across key product use cases and workloads using custom and industry-standard profiling tools.\n\n - Partner closely with engineering teams to identify bottlenecks and drive performance optimizations across the software stack.\n\n - Define high-level product KPIs and establish measurement frameworks to measure launch readiness and monitor performance throughout the product lifecycle.\n\n - Measure, report, and track metrics including system responsiveness, memory utilization, cold boot performance, long-term stability, and behavior under constrained conditions such as thermal limits and low battery states.\n\n - Investigate field performance regressions and drive issues to resolution using data-driven analysis.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - Deep experience shipping embedded or high-performance systems on Linux, Android, or iOS devices.\n\n - Strong proficiency in C/C++, Python, or Rust, with exceptional operating systems fundamentals, including process management, IPC, drivers, interrupts, power management, media frameworks, graphics, filesystems, and networking.\n\n - A proven track record shipping real-time systems operating under tight latency, power, and memory constraints.\n\n - Expertise with profiling and debugging tools such as Perfetto, GDB, LLDB, perf, ftrace, or Instruments.\n\n - Experience building instrumentation, analytics, and performance tuning frameworks.\n\n\nPREFERRED QUALIFICATIONS\n\n - Familiarity with statistics, experimentation methodologies, or data science concepts.\n\n - Experience collaborating cross-functionally with embedded software, systems, camera and vision, audio, graphics, applications, and hardware teams.\n\n - Experience defining product KPIs, benchmarking methodologies, and launch readiness metrics for hardware products.\n\n - Experience investigating field performance regressions and driving fixes through cross-functional collaboration.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"79ede744-d20d-40a5-817d-2120d08db276","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"782e865f-9395-4607-8428-98daae07b139","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"67a3010b-4c2e-4b4d-808f-43c0a4d901be","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"e6050096-9dcc-4054-8f3c-02af8b5bcbeb","title":"Account Director, Public Sector - Tokyo","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-17T02:58:23.614+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e6050096-9dcc-4054-8f3c-02af8b5bcbeb","applyUrl":"https://jobs.ashbyhq.com/openai/e6050096-9dcc-4054-8f3c-02af8b5bcbeb/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan.
Lead our enterprise prospects’ journeys from consideration to succesfull deployment.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience including:
7+ years selling platform-as-a-service and/or software-as-a-service.
Achieving revenue targets >$1M per year for more than 3 years.
Designing and executing complex deal strategies.
Supporting the growth of fast-growing, high-performance companies.
Working directly with c-level executives.
Communicating technical concepts to customers and internal stakeholders.
Leading high-visibility customer events (CAB, conferences, product launches, etc.).
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Are proficient in both Japanese and English. This is essential to effectively perform key responsibilities such as partnering with customers, driving the sales cycle, managing accounts, collaborating with cross-functional teams, and communicating with headquarters.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you'll:\n\n - Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan.\n\n - Lead our enterprise prospects’ journeys from consideration to succesfull deployment.\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects.\n\n - Own a consumption revenue target.\n\n - Manage consumption revenue forecasts.\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience including:\n\n - 7+ years selling platform-as-a-service and/or software-as-a-service.\n\n - Achieving revenue targets >$1M per year for more than 3 years.\n\n - Designing and executing complex deal strategies.\n\n - Supporting the growth of fast-growing, high-performance companies.\n\n - Working directly with c-level executives.\n\n - Communicating technical concepts to customers and internal stakeholders.\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.).\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.\n\n You might thrive in this role if you: \n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Are proficient in both Japanese and English. This is essential to effectively perform key responsibilities such as partnering with customers, driving the sales cycle, managing accounts, collaborating with cross-functional teams, and communicating with headquarters.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. \n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6351bb6b-992d-4c4e-983d-612d91ede046","title":"Program Manager, Technology Capital Builds","department":"IT","team":"IT","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-06T20:51:54.392+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6351bb6b-992d-4c4e-983d-612d91ede046","applyUrl":"https://jobs.ashbyhq.com/openai/6351bb6b-992d-4c4e-983d-612d91ede046/application","descriptionHtml":"About the Role:
The Program Manager executes Technology Capital Builds by creating tight alignment across Real Estate and Workplace Services, Corporate IT, Corporate Security and other partner teams to design and deliver technical solutions for capital build outs, including new office buildout and remodels, industrial labs, datacenters and secured facilities. This includes all low voltage, ISP connectivity, network infrastructure, audio visual, physical security and related IT scopes of work.
In this role, you will:
Ensure new sites launch with secure and reliable ISP connectivity, network infrastructure, and low voltage systems that are ready to support employees from day one.
Deliver Capital Builds commitments through effective coordination across internal teams, construction partners, and vendors, achieving outcomes on scope, schedule, budget, and quality.
Ensure AV systems across conference rooms, training spaces, all hands venues, digital signage, and wayfinding deliver a consistent and dependable user experience.
Ensure access control, surveillance, and intrusion detection systems are integrated into the built environment and aligned with enterprise security requirements.
Provide leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks.
Establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio.
Ensure disciplined stewardship of procurement, budgets, and vendor investments across the Capital Builds portfolio.
Identify and mitigate delivery risks early to protect project outcomes, business continuity, and operational readiness.
Ensure all systems are commissioned, documented, and transitioned to support teams with clear ownership and support models in place.
You might thrive in this role if you have:
Strong project and program management capabilities.
Strong knowledge of the architectural design process (schematic design, design development, construction documents).
Strong knowledge of commercial real estate construction processes.
Excellent written and verbal communication skills.
Vendor management experience (Vendor vetting, RFP and bid response, performance management, handover).
Understanding of mechanical power, cooling systems and capacity planning.
Ability to read construction and engineering plan drawings.
PMP or equivalent project management certification.
Curiosity about using AI and agents to simplify project coordination, documentation, and delivery tracking.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role:\n\nThe Program Manager executes Technology Capital Builds by creating tight alignment across Real Estate and Workplace Services, Corporate IT, Corporate Security and other partner teams to design and deliver technical solutions for capital build outs, including new office buildout and remodels, industrial labs, datacenters and secured facilities. This includes all low voltage, ISP connectivity, network infrastructure, audio visual, physical security and related IT scopes of work.\n\nIn this role, you will:\n\n - Ensure new sites launch with secure and reliable ISP connectivity, network infrastructure, and low voltage systems that are ready to support employees from day one.\n\n - Deliver Capital Builds commitments through effective coordination across internal teams, construction partners, and vendors, achieving outcomes on scope, schedule, budget, and quality.\n\n - Ensure AV systems across conference rooms, training spaces, all hands venues, digital signage, and wayfinding deliver a consistent and dependable user experience.\n\n - Ensure access control, surveillance, and intrusion detection systems are integrated into the built environment and aligned with enterprise security requirements.\n\n - Provide leadership with clear visibility into portfolio status, key decisions, dependencies, and emerging risks.\n\n - Establish standards, drawing packages, specifications, and documentation that enable repeatable execution and operational consistency across the global portfolio.\n\n - Ensure disciplined stewardship of procurement, budgets, and vendor investments across the Capital Builds portfolio.\n\n - Identify and mitigate delivery risks early to protect project outcomes, business continuity, and operational readiness.\n\n - Ensure all systems are commissioned, documented, and transitioned to support teams with clear ownership and support models in place.\n\nYou might thrive in this role if you have:\n\n - Strong project and program management capabilities.\n\n - Strong knowledge of the architectural design process (schematic design, design development, construction documents).\n\n - Strong knowledge of commercial real estate construction processes.\n\n - Excellent written and verbal communication skills.\n\n - Vendor management experience (Vendor vetting, RFP and bid response, performance management, handover).\n\n - Understanding of mechanical power, cooling systems and capacity planning.\n\n - Ability to read construction and engineering plan drawings.\n\n - PMP or equivalent project management certification.\n\n - Curiosity about using AI and agents to simplify project coordination, documentation, and delivery tracking.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8a3fdf98-ad82-4082-ace0-9edb89bc8f6d","title":"Account Director, Mid-Market","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-18T17:21:27.727+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8a3fdf98-ad82-4082-ace0-9edb89bc8f6d","applyUrl":"https://jobs.ashbyhq.com/openai/8a3fdf98-ad82-4082-ace0-9edb89bc8f6d/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
This role is part of our APAC Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners.
You’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Singapore.
In this role, you'll:
Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan.
Win lighthouse accounts through outbound sales outreach.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience including:
7+ years of direct selling experience in Data and AI or Cloud.
Designing and executing complex go to market strategies.
Orchestrating programmatic sales motions with partners.
Experience operating in fast paced, high growth environments.
Working directly with c-level executives.
Leading high-visibility customer events (CAB, conferences, product launches, etc.).
Hands on experience with AI tools.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nThis role is part of our APAC Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners.\n\nYou’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Singapore.\n\nIn this role, you'll:\n\n - Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan.\n\n - Win lighthouse accounts through outbound sales outreach.\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects.\n\n - Own a consumption revenue target.\n\n - Manage consumption revenue forecasts.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience including:\n\n - 7+ years of direct selling experience in Data and AI or Cloud.\n\n - Designing and executing complex go to market strategies.\n\n - Orchestrating programmatic sales motions with partners.\n\n - Experience operating in fast paced, high growth environments.\n\n - Working directly with c-level executives.\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.).\n\n - Hands on experience with AI tools.\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"71f97dd6-63bc-4f86-8c34-dcb71577069a","title":"Account Director, Mid-Market","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-05-19T00:17:23.621+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/openai/71f97dd6-63bc-4f86-8c34-dcb71577069a","applyUrl":"https://jobs.ashbyhq.com/openai/71f97dd6-63bc-4f86-8c34-dcb71577069a/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
This role is part of our ANZ Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners.
You’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Sydney.
In this role, you'll:
Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan
Win lighthouse accounts through outbound sales outreach
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
7+ years of direct selling experience in Data and AI or Cloud
Designing and executing complex go to market strategies
Orchestrating programmatic sales motions with partners
Experience operating in fast paced, high growth environments
Working directly with c-level executives
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Hands on experience with AI tools
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nThis role is part of our ANZ Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners.\n\nYou’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Sydney.\n\nIn this role, you'll:\n\n - Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan\n\n - Win lighthouse accounts through outbound sales outreach\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\nWe're seeking someone with experience including:\n\n - 7+ years of direct selling experience in Data and AI or Cloud\n\n - Designing and executing complex go to market strategies\n\n - Orchestrating programmatic sales motions with partners\n\n - Experience operating in fast paced, high growth environments\n\n - Working directly with c-level executives\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Hands on experience with AI tools\n\n You might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e9d435e1-1b9e-4715-84ce-75f372e5559c","title":"Forward Deployed Engineer - UAE","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Abu Dhabi, UAE","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-21T20:56:19.326+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{}},"jobUrl":"https://jobs.ashbyhq.com/openai/e9d435e1-1b9e-4715-84ce-75f372e5559c","applyUrl":"https://jobs.ashbyhq.com/openai/e9d435e1-1b9e-4715-84ce-75f372e5559c/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM).
About the role
Forward Deployed Engineers lead complex deployments of frontier models in production. You will embed with customers where model performance matters, delivery is urgent, and ambiguity is the default. You will use this to map their problems,You will use this to map their problems, structure delivery, and ship fast. You will scope, sequence, and build full-stack solutions that create measurable value. You will also drive clarity across internal and external teams. You will identify reusable patterns and share field signal that influences the roadmap.
Success in this role means owning the delivery state across workstreams. You will hold the bar on quality and pace and help OpenAI learn through execution.
This role is based in Abu Dhabi. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM).\n\n\n\nAbout the role\n\nForward Deployed Engineers lead complex deployments of frontier models in production. You will embed with customers where model performance matters, delivery is urgent, and ambiguity is the default. You will use this to map their problems,You will use this to map their problems, structure delivery, and ship fast. You will scope, sequence, and build full-stack solutions that create measurable value. You will also drive clarity across internal and external teams. You will identify reusable patterns and share field signal that influences the roadmap.\n\n\n\nSuccess in this role means owning the delivery state across workstreams. You will hold the bar on quality and pace and help OpenAI learn through execution.\n\n\n\nThis role is based in Abu Dhabi. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n\n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"88a57561-561b-4a14-bc43-78bc7f144164","title":"Account Director, Large Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-30T07:19:53.747+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/88a57561-561b-4a14-bc43-78bc7f144164","applyUrl":"https://jobs.ashbyhq.com/openai/88a57561-561b-4a14-bc43-78bc7f144164/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
In this role, you will:
Manage a small number of complex accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
10+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$2M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Native or near native local language ability
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nIn this role, you will:\n\n - Manage a small number of complex accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\nWe're seeking someone with experience including:\n\n - 10+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$2M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n - Native or near native local language ability\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0ed5f6c7-3977-4da9-9961-202fe76de456","title":"Applied AI Engineer, Digital Natives","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-23T17:25:44.476+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Brazil","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0ed5f6c7-3977-4da9-9961-202fe76de456","applyUrl":"https://jobs.ashbyhq.com/openai/0ed5f6c7-3977-4da9-9961-202fe76de456/application","descriptionHtml":"
About the team
The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our API customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance.
As an Applied AI Engineer in the Digital Native segment, you’ll work with industry-leading technology companies like Stripe, Uber, and Reddit to bring new AI capabilities into the products their customers use every day. You’ll partner directly with experienced product and engineering teams to turn frontier model capabilities into new features and agentic experiences. The work combines rapid experimentation with the demands of established products: complex systems, real users, and high expectations for quality and performance. Lessons from these deployments inform OpenAI’s product and research teams.
About the role
You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact – not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in our São Paulo, Brazil office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Deeply embed with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our API.
Forge relationships with CTOs, AI Product and engineering leaders to ensure their application’s successful deployment at scale.
Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.
Build targeted prototypes, pilots, and model evaluations with customer teams to test product ideas, guide architecture decisions, and inform their product roadmaps.
Collaborate with our Product and Research teams in validating upcoming frontier AI capabilities in customer environments, and deliver high-signal feedback to steer OpenAI’s roadmap.
Scale the Applied AI Engineer function through sharing knowledge and publishing best-practices to our internal and external repositories.
Evaluate emerging model capabilities, developer tools, and implementation patterns, and translate relevant advances into practical recommendations for customer applications.
Work alongside customer teams through on-site workshops and implementation sessions, helping resolve technical challenges and strengthen relationships. This includes occasional travel.
You’ll thrive in this role if you:
Bring 8+ years of deep, hands-on technical experience and an eagerness to work closely with customers. Our team consists of former startup founders, software and ML engineers, technical product managers and solution architects.
Have a track record of personally leading complex, production-scale AI/ML systems from ambiguous discovery through production deployment, adoption, and measurable business impact.
Are passionate about being on the forefront of the latest AI industry trends, incl. agent architecture patterns, advanced prompt and context engineering, evaluation frameworks, safety, and security.
Are proficient in Python, JavaScript, TypeScript, or similar languages and are comfortable building production-quality prototypes and reference implementations.
Demonstrate strong technical judgment: know when to go deep personally, when to mobilize specialists, and how to make clear recommendations with incomplete information.
Have a humble attitude and an eagerness to help others with empathy.
Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.
Thrive in dynamic environments and can navigate ambiguity with ease.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"\nAbout the team\n\nThe Applied AI Engineering team is responsible for ensuring the safe and effective deployment of generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our API customers, working to build an effective backlog of frontier AI use cases for their industry and drive them to production through strong technical guidance.\n\nAs an Applied AI Engineer in the Digital Native segment, you’ll work with industry-leading technology companies like Stripe, Uber, and Reddit to bring new AI capabilities into the products their customers use every day. You’ll partner directly with experienced product and engineering teams to turn frontier model capabilities into new features and agentic experiences. The work combines rapid experimentation with the demands of established products: complex systems, real users, and high expectations for quality and performance. Lessons from these deployments inform OpenAI’s product and research teams.\n\nAbout the role\n\nYou will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact – not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\n\n\nThis role is based in our São Paulo, Brazil office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you will:\n\n - Deeply embed with our most sophisticated and technical platform customers, serving as their technical thought partner in ideating and building novel applications on our API.\n\n - Forge relationships with CTOs, AI Product and engineering leaders to ensure their application’s successful deployment at scale.\n\n - Proactively provide guidance to our customers on how to maximize business impact from their applications, accelerating their time to value.\n\n - Build targeted prototypes, pilots, and model evaluations with customer teams to test product ideas, guide architecture decisions, and inform their product roadmaps.\n\n - Collaborate with our Product and Research teams in validating upcoming frontier AI capabilities in customer environments, and deliver high-signal feedback to steer OpenAI’s roadmap.\n\n - Scale the Applied AI Engineer function through sharing knowledge and publishing best-practices to our internal and external repositories.\n\n - Evaluate emerging model capabilities, developer tools, and implementation patterns, and translate relevant advances into practical recommendations for customer applications.\n\n - Work alongside customer teams through on-site workshops and implementation sessions, helping resolve technical challenges and strengthen relationships. This includes occasional travel.\n\n\nYou’ll thrive in this role if you:\n\n - Bring 8+ years of deep, hands-on technical experience and an eagerness to work closely with customers. Our team consists of former startup founders, software and ML engineers, technical product managers and solution architects.\n\n - Have a track record of personally leading complex, production-scale AI/ML systems from ambiguous discovery through production deployment, adoption, and measurable business impact.\n\n - Are passionate about being on the forefront of the latest AI industry trends, incl. agent architecture patterns, advanced prompt and context engineering, evaluation frameworks, safety, and security.\n\n - Are proficient in Python, JavaScript, TypeScript, or similar languages and are comfortable building production-quality prototypes and reference implementations.\n\n - Demonstrate strong technical judgment: know when to go deep personally, when to mobilize specialists, and how to make clear recommendations with incomplete information.\n\n - Have a humble attitude and an eagerness to help others with empathy.\n\n - Operate with high horsepower, are adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthlessly prioritize.\n\n - Thrive in dynamic environments and can navigate ambiguity with ease.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"24ade569-b2eb-4879-b6d3-82407ac0efe7","title":"Account Director, Financial Services","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T22:25:20.603+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/24ade569-b2eb-4879-b6d3-82407ac0efe7","applyUrl":"https://jobs.ashbyhq.com/openai/24ade569-b2eb-4879-b6d3-82407ac0efe7/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
As an Account Director focused on Insurance you will own executive-level relationships with leading Insurance organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to accelerate financial data analysis, automate backend operations, drive AI-powered research, and personalize customer engagement.
This role blends literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments.
This role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
In this role, you’ll:
Manage a focused portfolio of Financial Services, specifically Insurance accounts, developing long-term strategic account plans.
Lead complex, multi-stakeholder sales cycles.
Partner with solutions and research engineering to design pilots that demonstrate measurable business impact.
Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments.
Own a revenue and consumption target; manage forecasts and pipeline reporting.
Monitor industry and regulatory trends to guide customer and product strategy.
Represent OpenAI at industry conferences and thought-leadership events (e.g., Money2020).
Partner cross-functionally with marketing, partnerships, and communications to build the Financial Services go-to-market motion.
You might thrive in this role if you:
14+ total years selling complex enterprise software or platform-as-a-service solutions.
4+ years selling to Financial Insurance organizations.
Proven success achieving annual revenue targets >$2M+ in regulated industries.
Experience managing C-suite relationships.
Strong understanding of financial services workflows.
Demonstrated ability to design and execute complex deal and partnership strategies
Are customer-centric and can translate complex business needs into transformative AI solutions.
Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up.
Are a strategist who anticipates industry shifts and guides enterprise customers through them.
Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nAs an Account Director focused on Insurance you will own executive-level relationships with leading Insurance organizations. You’ll help these companies safely and effectively deploy OpenAI’s technology to accelerate financial data analysis, automate backend operations, drive AI-powered research, and personalize customer engagement.\n\nThis role blends literacy, technical depth, business acumen, and relationship-driven enterprise sales. You will collaborate closely with researchers, engineers, and financial services solution strategists to design secure, compliant, and high-impact AI deployments.\n\nThis role is based in New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you’ll:\n\n - Manage a focused portfolio of Financial Services, specifically Insurance accounts, developing long-term strategic account plans.\n\n - Lead complex, multi-stakeholder sales cycles.\n\n - Partner with solutions and research engineering to design pilots that demonstrate measurable business impact.\n\n - Collaborate with compliance, privacy, and security teams to ensure responsible deployment of AI in regulated environments.\n\n - Own a revenue and consumption target; manage forecasts and pipeline reporting.\n\n - Monitor industry and regulatory trends to guide customer and product strategy.\n\n - Represent OpenAI at industry conferences and thought-leadership events (e.g., Money2020).\n\n - Partner cross-functionally with marketing, partnerships, and communications to build the Financial Services go-to-market motion.\n\nYou might thrive in this role if you:\n\n - 14+ total years selling complex enterprise software or platform-as-a-service solutions.\n\n - 4+ years selling to Financial Insurance organizations.\n\n - Proven success achieving annual revenue targets >$2M+ in regulated industries.\n\n - Experience managing C-suite relationships.\n\n - Strong understanding of financial services workflows.\n\n - Demonstrated ability to design and execute complex deal and partnership strategies\n\n - Are customer-centric and can translate complex business needs into transformative AI solutions.\n\n - Are a builder who enjoys designing scalable systems and repeatable sales motions from the ground up.\n\n - Are a strategist who anticipates industry shifts and guides enterprise customers through them.\n\n - Are energized by ambiguity and motivated to create structure and clarity across complex, cross-functional engagements.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$189K – $200K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$189K - $200K","compensationTiers":[{"id":"3e746e91-d0eb-4097-a0e3-4384e521689e","tierSummary":"$189K – $200K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"c13d4357-279e-43dc-a47e-2dae2c1f907a","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3c80144d-cff7-431c-8b30-bce8e3aba468","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"65b6f78b-a416-4cfa-be49-4e6653b2dbc6","summary":"$189K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":200000}]}},{"id":"b43339a1-e830-4761-a193-3438f34f9ebb","title":"Forward Deployed Engineer - Seoul","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Seoul, South Korea","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-23T18:06:25.889+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Seoul","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b43339a1-e830-4761-a193-3438f34f9ebb","applyUrl":"https://jobs.ashbyhq.com/openai/b43339a1-e830-4761-a193-3438f34f9ebb/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in Seoul. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 50% travel is expected.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production.
Build full-stack systems that deliver customer value and sharpen how we learn.
Embed closely with customer teams, understand their needs, and guide adoption of what you build.
Scope work, sequence delivery, and remove blockers early.
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery.
Contribute directly in the code when progress or clarity depends on it.
Codify working patterns into tools, playbooks, or building blocks that others can use.
Share field feedback that helps Research and Product understand where the models succeed and where they can improve.
Keep teams moving through clarity and follow-through.
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work.
Have scoped and delivered complex systems in fast-moving or ambiguous environments.
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks.
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience.
Simplify complexity and make fast, sound decisions under pressure.
Communicate clearly with engineers, product teams, and customer stakeholders.
Spot risks early and adjust without slowing down.
Model calm and judgment when the stakes are high.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n \n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n \n\nThis role is based in Seoul. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. 50% travel is expected.\n\n \n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production.\n\n - Build full-stack systems that deliver customer value and sharpen how we learn.\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build.\n\n - Scope work, sequence delivery, and remove blockers early.\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery.\n\n - Contribute directly in the code when progress or clarity depends on it.\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use.\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve.\n\n - Keep teams moving through clarity and follow-through.\n\n \n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work.\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments.\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks.\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience.\n\n - Simplify complexity and make fast, sound decisions under pressure.\n\n - Communicate clearly with engineers, product teams, and customer stakeholders.\n\n - Spot risks early and adjust without slowing down.\n\n - Model calm and judgment when the stakes are high.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9fac9e21-ee83-487a-a537-297a0666a85d","title":"Growth Marketing Manager - Web & Organic, SMB Ads","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-14T18:10:34.378+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9fac9e21-ee83-487a-a537-297a0666a85d","applyUrl":"https://jobs.ashbyhq.com/openai/9fac9e21-ee83-487a-a537-297a0666a85d/application","descriptionHtml":"About the Team
OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways.
The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.
About the Role
We are seeking a Growth Marketing Manager to build the web and organic growth engine for SMB advertisers at OpenAI. This is a zero-to-one opportunity to shape how businesses discover our advertising platform, understand its value, and become successful advertisers.
You will own the SMB Ads web strategy and experimentation roadmap, combining customer insight, analytical rigor, and product judgment to grow qualified discovery and improve conversion. Your scope spans web experiences, organic search, generative engine optimization (GEO), and the journey from first visit through signup and activation. You will work closely with Product, Design, Ads Engineering, Content, and Data Science to turn opportunities into shipped experiences, operating with the speed and ownership of a startup.
In This Role, You Will
Own the SMB Ads web strategy and roadmap to grow qualified discovery, signup, and advertiser activation.
Grow organic discovery through search, content, and GEO. Test new ways to help businesses find and evaluate OpenAI’s advertising offering.
Analyze journeys, funnels, and cohorts to identify conversion barriers and prioritize high-impact improvements.
Run experiments across landing pages, messaging, navigation, personalization, offers, and conversion flows. Use results to guide the roadmap.
Improve the journey from website visit to signup, onboarding, and first campaign with Product and Ads Engineering.
Define instrumentation, test design, attribution, and reporting with Data Science and marketing systems teams to measure incremental activation and advertiser value.
Launch useful web experiences with Content, Product Marketing, Design, Engineering, and specialist agencies. Evaluate capabilities such as personalization, chat, and experimentation tools.
Connect landing experiences to in-product, referral, and cross-sell acquisition programs. Coordinate onboarding and engagement with Lifecycle Marketing.
Use AI to accelerate research, prototyping, content, analysis, and experimentation. Scale successful tests and communicate results clearly.
You Might Thrive in This Role If You
Bring 4–7 years of experience in growth marketing, web strategy, organic acquisition, conversion optimization, or product growth, with measurable acquisition, activation, or revenue impact.
Apply strong analytical judgment across funnels, cohorts, customer behavior, and incremental impact to prioritize growth opportunities.
Demonstrate ownership of web experiences and experimentation programs that improve conversion from discovery to activation.
Connect SEO, content-led discovery, and GEO with customer insight, web strategy, and product judgment.
Translate business opportunities into clear roadmaps and launched experiences with Product, Design, Engineering, Data Science, and Marketing.
Combine strategic thinking with hands-on growth execution. Relevant backgrounds include scaled technology businesses, startups, or consulting followed by operating experience in startup growth.
Evaluate and implement web capabilities with technical partners, using AI to improve execution speed and quality.
Understand SMB customers and bring experience in self-serve products, advertising, SaaS, marketplaces, fintech, commerce, or other high-volume digital businesses.
Preferred Qualifications
Experience building web and organic growth programs for SMBs or self-serve advertising platforms.
Track record improving conversion from website discovery through signup and first campaign activation.
Experience growing qualified traffic through SEO, content, and generative engine optimization (GEO).
Hands-on experience testing landing pages, personalization, and onboarding flows to drive incremental growth.
Experience implementing web instrumentation, attribution, and experimentation tools with technical partners.
Experience using AI to accelerate research, prototyping, content development, and analysis
Workplace & Location
San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways.\n\nThe SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.\n\nAbout the Role\n\nWe are seeking a Growth Marketing Manager to build the web and organic growth engine for SMB advertisers at OpenAI. This is a zero-to-one opportunity to shape how businesses discover our advertising platform, understand its value, and become successful advertisers.\n\nYou will own the SMB Ads web strategy and experimentation roadmap, combining customer insight, analytical rigor, and product judgment to grow qualified discovery and improve conversion. Your scope spans web experiences, organic search, generative engine optimization (GEO), and the journey from first visit through signup and activation. You will work closely with Product, Design, Ads Engineering, Content, and Data Science to turn opportunities into shipped experiences, operating with the speed and ownership of a startup.\n\nIn This Role, You Will\n\n - Own the SMB Ads web strategy and roadmap to grow qualified discovery, signup, and advertiser activation.\n\n - Grow organic discovery through search, content, and GEO. Test new ways to help businesses find and evaluate OpenAI’s advertising offering.\n\n - Analyze journeys, funnels, and cohorts to identify conversion barriers and prioritize high-impact improvements.\n\n - Run experiments across landing pages, messaging, navigation, personalization, offers, and conversion flows. Use results to guide the roadmap.\n\n - Improve the journey from website visit to signup, onboarding, and first campaign with Product and Ads Engineering.\n\n - Define instrumentation, test design, attribution, and reporting with Data Science and marketing systems teams to measure incremental activation and advertiser value.\n\n - Launch useful web experiences with Content, Product Marketing, Design, Engineering, and specialist agencies. Evaluate capabilities such as personalization, chat, and experimentation tools.\n\n - Connect landing experiences to in-product, referral, and cross-sell acquisition programs. Coordinate onboarding and engagement with Lifecycle Marketing.\n\n - Use AI to accelerate research, prototyping, content, analysis, and experimentation. Scale successful tests and communicate results clearly.\n\nYou Might Thrive in This Role If You\n\n - Bring 4–7 years of experience in growth marketing, web strategy, organic acquisition, conversion optimization, or product growth, with measurable acquisition, activation, or revenue impact.\n\n - Apply strong analytical judgment across funnels, cohorts, customer behavior, and incremental impact to prioritize growth opportunities.\n\n - Demonstrate ownership of web experiences and experimentation programs that improve conversion from discovery to activation.\n\n - Connect SEO, content-led discovery, and GEO with customer insight, web strategy, and product judgment.\n\n - Translate business opportunities into clear roadmaps and launched experiences with Product, Design, Engineering, Data Science, and Marketing.\n\n - Combine strategic thinking with hands-on growth execution. Relevant backgrounds include scaled technology businesses, startups, or consulting followed by operating experience in startup growth.\n\n - Evaluate and implement web capabilities with technical partners, using AI to improve execution speed and quality.\n\n - Understand SMB customers and bring experience in self-serve products, advertising, SaaS, marketplaces, fintech, commerce, or other high-volume digital businesses.\n\nPreferred Qualifications\n\n - Experience building web and organic growth programs for SMBs or self-serve advertising platforms.\n\n - Track record improving conversion from website discovery through signup and first campaign activation.\n\n - Experience growing qualified traffic through SEO, content, and generative engine optimization (GEO).\n\n - Hands-on experience testing landing pages, personalization, and onboarding flows to drive incremental growth.\n\n - Experience implementing web instrumentation, attribution, and experimentation tools with technical partners.\n\n - Experience using AI to accelerate research, prototyping, content development, and analysis\n\nWorkplace & Location\n\n - San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$198K – $219K • Offers Equity","scrapeableCompensationSalarySummary":"$198K - $219K","compensationTiers":[{"id":"a0eee9ed-51dd-47ca-b194-db856e525f69","tierSummary":"$198K – $219K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"dd0c9854-95e5-41e9-abfe-769a6947b739","summary":"$198K – $219K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":219000},{"id":"579f938b-8860-4ad5-8d44-c81366dd9dda","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":219000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b46ffd99-f9f2-440c-ac13-448eb7911ad6","title":"Applied AI Architect, Cyber","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-23T22:49:47.082+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b46ffd99-f9f2-440c-ac13-448eb7911ad6","applyUrl":"https://jobs.ashbyhq.com/openai/b46ffd99-f9f2-440c-ac13-448eb7911ad6/application","descriptionHtml":"About the team
The Applied AI Architecture team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment.
Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows.
About the role
We are looking for a Cybersecurity Applied AI Architect to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes.
This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation.
You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our San Francisco HQ. We offer relocation support to new employees.
In this role, you will:
Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workflows, serving as a trusted partner to both security executives and technical practitioners.
Lead discovery across AppSec, DevSecOps, vulnerability management, SOC/IR, detection engineering, red team, cloud security, identity, and GRC automation use cases.
Build and deliver customer-facing demos, prototypes, workshops, proofs of concept, and reference architectures using OpenAI APIs, Codex, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, and common security tools.
Scope pilots with clear success criteria, data requirements, workflow integrations, evaluation methods, security constraints, safety boundaries, and human approval points.
Advise customers on safe implementation patterns, including tool and function calling, structured outputs, retrieval, sandboxing, data handling, guardrails, telemetry, auditability, and approval-gated side effects.
Translate between CISO-level outcomes and practitioner-level implementation details so each audience understands value, risk, and practical next steps.
Create reusable field assets such as demo narratives, playbooks, FAQs, objection handling, qualification guides, assessment templates, and competitive positioning.
Validate, synthesize, and deliver high-signal feedback to Product, Engineering, Research, Security, and GTM teams based on recurring customer requirements, blockers, product gaps, and emerging cyber workflows.
You'll thrive in this role if you:
Have 5+ years of technical consulting, solutions engineering, security architecture, cyber advisory, deployment engineering, professional services, or equivalent customer-facing technical experience.
Bring strong cybersecurity domain expertise across one or more areas such as application security, cloud security, identity, vulnerability management, secure SDLC, incident response, detection engineering, threat intelligence, red teaming, or security architecture.
Can communicate credibly with CISOs, CTOs, security executives, engineering leaders, and highly technical security practitioners.
Have hands-on experience building prototypes or production systems with APIs, Python or JavaScript, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, or other common security tooling.
Understand how to design AI workflows with retrieval, structured outputs, tool use, evals, guardrails, telemetry, sandboxing, and human-in-the-loop review.
Are comfortable scoping pilots from ambiguous customer pain, including success metrics, required data, workflow integrations, evaluation criteria, deployment assumptions, and decision gates.
Have evidence-first security judgment: you validate findings, separate true positives from noise, document assumptions, and avoid overstating model or security claims.
Own problems end-to-end, operate with high throughput across multiple concurrent customer projects, and know when to stay hands-on versus create reusable leverage for the broader field.
Have a humble attitude, an eagerness to help colleagues, and a desire to do whatever it takes to make the team and our customers successful.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Applied AI Architecture team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment.\n\nCybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows.\n\nAbout the role\n\nWe are looking for a Cybersecurity Applied AI Architect to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes.\n\nThis is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation.\n\nYou will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our San Francisco HQ. We offer relocation support to new employees.\n\nIn this role, you will:\n\n - Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workflows, serving as a trusted partner to both security executives and technical practitioners.\n\n - Lead discovery across AppSec, DevSecOps, vulnerability management, SOC/IR, detection engineering, red team, cloud security, identity, and GRC automation use cases.\n\n - Build and deliver customer-facing demos, prototypes, workshops, proofs of concept, and reference architectures using OpenAI APIs, Codex, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, and common security tools.\n\n - Scope pilots with clear success criteria, data requirements, workflow integrations, evaluation methods, security constraints, safety boundaries, and human approval points.\n\n - Advise customers on safe implementation patterns, including tool and function calling, structured outputs, retrieval, sandboxing, data handling, guardrails, telemetry, auditability, and approval-gated side effects.\n\n - Translate between CISO-level outcomes and practitioner-level implementation details so each audience understands value, risk, and practical next steps.\n\n - Create reusable field assets such as demo narratives, playbooks, FAQs, objection handling, qualification guides, assessment templates, and competitive positioning.\n\n - Validate, synthesize, and deliver high-signal feedback to Product, Engineering, Research, Security, and GTM teams based on recurring customer requirements, blockers, product gaps, and emerging cyber workflows.\n\nYou'll thrive in this role if you:\n\n - Have 5+ years of technical consulting, solutions engineering, security architecture, cyber advisory, deployment engineering, professional services, or equivalent customer-facing technical experience.\n\n - Bring strong cybersecurity domain expertise across one or more areas such as application security, cloud security, identity, vulnerability management, secure SDLC, incident response, detection engineering, threat intelligence, red teaming, or security architecture.\n\n - Can communicate credibly with CISOs, CTOs, security executives, engineering leaders, and highly technical security practitioners.\n\n - Have hands-on experience building prototypes or production systems with APIs, Python or JavaScript, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, or other common security tooling.\n\n - Understand how to design AI workflows with retrieval, structured outputs, tool use, evals, guardrails, telemetry, sandboxing, and human-in-the-loop review.\n\n - Are comfortable scoping pilots from ambiguous customer pain, including success metrics, required data, workflow integrations, evaluation criteria, deployment assumptions, and decision gates.\n\n - Have evidence-first security judgment: you validate findings, separate true positives from noise, document assumptions, and avoid overstating model or security claims.\n\n - Own problems end-to-end, operate with high throughput across multiple concurrent customer projects, and know when to stay hands-on versus create reusable leverage for the broader field.\n\n - Have a humble attitude, an eagerness to help colleagues, and a desire to do whatever it takes to make the team and our customers successful.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $345K • Offers Equity • Offers Commission • Multiple Ranges","scrapeableCompensationSalarySummary":"$295K - $345K","compensationTiers":[{"id":"3435946f-eee7-4cb7-a235-a58bbed5d917","tierSummary":"Estimated On Target Earnings $295K – $345K • Offers Equity • Offers Commission • Multiple Ranges","title":null,"additionalInformation":"Multiple Ranges","components":[{"id":"c71114c8-8aa5-448c-b263-60b3eab78c08","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4a221cfe-c161-40a5-ae10-8921a7e88c27","summary":"Estimated On Target Earnings $295K – $345K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":345000},{"id":"afd0915e-8684-4045-9f1f-f01936864d95","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":345000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"29f15e50-1611-4256-afad-03b7df0b7aa7","title":"Applied AI Engineer, Cyber","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-08T16:58:31.368+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/29f15e50-1611-4256-afad-03b7df0b7aa7","applyUrl":"https://jobs.ashbyhq.com/openai/29f15e50-1611-4256-afad-03b7df0b7aa7/application","descriptionHtml":"About the Team
The Applied AI Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment.
Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows.
About the Role
We are looking for an Applied AI Engineer, Cyber to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes.
This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation.
You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Singapore office. We offer relocation support to new employees.
In this role, you will:
Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workflows, serving as a trusted partner to both security executives and technical practitioners.
Lead discovery across AppSec, DevSecOps, vulnerability management, SOC/IR, detection engineering, red team, cloud security, identity, and GRC automation use cases.
Build and deliver customer-facing demos, prototypes, workshops, proofs of concept, and reference architectures using OpenAI APIs, Codex, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, and common security tools.
Scope pilots with clear success criteria, data requirements, workflow integrations, evaluation methods, security constraints, safety boundaries, and human approval points.
Advise customers on safe implementation patterns, including tool and function calling, structured outputs, retrieval, sandboxing, data handling, guardrails, telemetry, auditability, and approval-gated side effects.
Translate between CISO-level outcomes and practitioner-level implementation details so each audience understands value, risk, and practical next steps.
Create reusable field assets such as demo narratives, playbooks, FAQs, objection handling, qualification guides, assessment templates, and competitive positioning.
Validate, synthesize, and deliver high-signal feedback to Product, Engineering, Research, Security, and GTM teams based on recurring customer requirements, blockers, product gaps, and emerging cyber workflows.
You might thrive in this role if you:
Have 5+ years of technical consulting, solutions engineering, security architecture, cyber advisory, deployment engineering, professional services, or equivalent customer-facing technical experience.
Bring strong cybersecurity domain expertise across one or more areas such as application security, cloud security, identity, vulnerability management, secure SDLC, incident response, detection engineering, threat intelligence, red teaming, or security architecture.
Can communicate credibly with CISOs, CTOs, security executives, engineering leaders, and highly technical security practitioners.
Have hands-on experience building prototypes or production systems with APIs, Python or JavaScript, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, or other common security tooling.
Understand how to design AI workflows with retrieval, structured outputs, tool use, evals, guardrails, telemetry, sandboxing, and human-in-the-loop review.
Are comfortable scoping pilots from ambiguous customer pain, including success metrics, required data, workflow integrations, evaluation criteria, deployment assumptions, and decision gates.
Have evidence-first security judgment: you validate findings, separate true positives from noise, document assumptions, and avoid overstating model or security claims.
Own problems end-to-end, operate with high throughput across multiple concurrent customer projects, and know when to stay hands-on versus create reusable leverage for the broader field.
Have a humble attitude, an eagerness to help colleagues, and a desire to do whatever it takes to make the team and our customers successful.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment.\n\nCybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows.\n\nAbout the Role\n\nWe are looking for an Applied AI Engineer, Cyber to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes.\n\nThis is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation.\n\nYou will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Singapore office. We offer relocation support to new employees.\n\nIn this role, you will:\n\n - Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workflows, serving as a trusted partner to both security executives and technical practitioners.\n\n - Lead discovery across AppSec, DevSecOps, vulnerability management, SOC/IR, detection engineering, red team, cloud security, identity, and GRC automation use cases.\n\n - Build and deliver customer-facing demos, prototypes, workshops, proofs of concept, and reference architectures using OpenAI APIs, Codex, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, and common security tools.\n\n - Scope pilots with clear success criteria, data requirements, workflow integrations, evaluation methods, security constraints, safety boundaries, and human approval points.\n\n - Advise customers on safe implementation patterns, including tool and function calling, structured outputs, retrieval, sandboxing, data handling, guardrails, telemetry, auditability, and approval-gated side effects.\n\n - Translate between CISO-level outcomes and practitioner-level implementation details so each audience understands value, risk, and practical next steps.\n\n - Create reusable field assets such as demo narratives, playbooks, FAQs, objection handling, qualification guides, assessment templates, and competitive positioning.\n\n - Validate, synthesize, and deliver high-signal feedback to Product, Engineering, Research, Security, and GTM teams based on recurring customer requirements, blockers, product gaps, and emerging cyber workflows.\n\nYou might thrive in this role if you:\n\n - Have 5+ years of technical consulting, solutions engineering, security architecture, cyber advisory, deployment engineering, professional services, or equivalent customer-facing technical experience.\n\n - Bring strong cybersecurity domain expertise across one or more areas such as application security, cloud security, identity, vulnerability management, secure SDLC, incident response, detection engineering, threat intelligence, red teaming, or security architecture.\n\n - Can communicate credibly with CISOs, CTOs, security executives, engineering leaders, and highly technical security practitioners.\n\n - Have hands-on experience building prototypes or production systems with APIs, Python or JavaScript, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, or other common security tooling.\n\n - Understand how to design AI workflows with retrieval, structured outputs, tool use, evals, guardrails, telemetry, sandboxing, and human-in-the-loop review.\n\n - Are comfortable scoping pilots from ambiguous customer pain, including success metrics, required data, workflow integrations, evaluation criteria, deployment assumptions, and decision gates.\n\n - Have evidence-first security judgment: you validate findings, separate true positives from noise, document assumptions, and avoid overstating model or security claims.\n\n - Own problems end-to-end, operate with high throughput across multiple concurrent customer projects, and know when to stay hands-on versus create reusable leverage for the broader field.\n\n - Have a humble attitude, an eagerness to help colleagues, and a desire to do whatever it takes to make the team and our customers successful.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0b32c370-a2bb-4784-a326-67dfbb130ef5","title":"Account Director, Life Sciences","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-06-24T00:26:34.020+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0b32c370-a2bb-4784-a326-67dfbb130ef5","applyUrl":"https://jobs.ashbyhq.com/openai/0b32c370-a2bb-4784-a326-67dfbb130ef5/application","descriptionHtml":"OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team helps customers understand, adopt, and deploy OpenAI's technology across their most important workflows. The team is made up of Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to bring AI to as many people and organizations as possible.
As an Account Director focused on Life Sciences, you will own executive-level relationships with organizations across biopharma, medical technology, and life science services. This includes pharmaceutical and biotechnology companies, medical device and diagnostics companies, contract research organizations, contract development and manufacturing organizations, research tools companies, and laboratory or scientific services providers.
This is a role for someone who understands how life sciences companies create, validate, manufacture, commercialize, and support scientific and medical products. You will help these customers evaluate and deploy OpenAI's technology to accelerate R&D, improve clinical and regulatory workflows, scale scientific and medical content operations, modernize commercial and field teams, and improve knowledge work across highly regulated environments.
The role blends scientific literacy, enterprise sales discipline, technical curiosity, and relationship-driven account leadership. You will partner closely with solutions, research, product, legal, security, and compliance teams to design secure, responsible, and high-impact AI deployments for life sciences customers.
This role can be remote but New York or San Francisco office locations are preferred. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
Manage a focused portfolio of strategic life sciences accounts across biopharma, medtech, diagnostics, CROs, CDMOs, and life science services
Develop long-term account plans that map OpenAI capabilities to customer priorities across R&D, clinical development, regulatory, manufacturing, medical affairs, commercial, and enterprise IT
Lead complex, multi-stakeholder sales cycles with executives, technical leaders, scientific stakeholders, procurement, legal, privacy, security, and compliance teams
Identify and shape high-value AI use cases such as drug discovery support, clinical trial operations, regulatory submissions, medical writing, pharmacovigilance, field enablement, customer operations, and enterprise knowledge workflows
Partner with solutions and research engineering to design pilots and deployments that demonstrate measurable business, scientific, and operational impact
Collaborate with privacy, security, legal, and compliance partners to support responsible AI deployment in regulated life sciences environments, including GxP and global data governance considerations
Own revenue, consumption, pipeline, forecast accuracy, and expansion strategy for your accounts
Monitor life sciences industry trends, regulatory shifts, competitive dynamics, and customer buying patterns to inform account strategy and the broader OpenAI go-to-market motion
Represent OpenAI in life sciences industry forums and customer executive conversations, including settings such as JPM, BIO, HLTH, and targeted biopharma or medtech leadership events
Partner cross-functionally with marketing, partnerships, communications, and product teams to build a repeatable life sciences go-to-market motion
14+ years selling complex enterprise software, cloud, AI, data, or platform solutions to life sciences customers
A track record of building and growing strategic accounts across biopharma, medtech, diagnostics, CROs, CDMOs, life science services, or adjacent scientific industries
Proven success achieving and exceeding multi-million-dollar annual revenue targets in complex, regulated enterprise environments
Experience managing C-suite and senior stakeholder relationships across R&D, clinical, regulatory, manufacturing, medical affairs, commercial, enterprise IT, security, and data organizations
Strong understanding of life sciences workflows such as drug discovery, translational research, clinical development, regulatory submissions, quality, manufacturing, medical affairs, market access, and commercial operations
Familiarity with data privacy, security, compliance, validation, GxP, and responsible AI considerations relevant to life sciences companies
Demonstrated ability to create account strategy, navigate large buying committees, build executive consensus, and close complex platform or transformation deals
Ability to translate technical AI capabilities into concrete business, scientific, and operational outcomes for life sciences customers
Are energized by helping life sciences companies use AI to advance scientific discovery, product development, and commercial impact
Can translate complex scientific, technical, regulatory, and business needs into clear AI adoption strategies
Are comfortable selling to both technical and non-technical executives across R&D, commercial, IT, data, security, legal, and compliance functions
Bring curiosity about biology, medicine, devices, diagnostics, research services, and the changing operating model of life sciences companies
Are a builder who enjoys creating repeatable sales motions, customer narratives, and proof points in an emerging market
Are a strategic account leader who can move from executive vision to practical pilot design, adoption planning, expansion strategy, and measurable customer impact
Are comfortable operating with ambiguity and creating clarity across complex, cross-functional engagements
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team helps customers understand, adopt, and deploy OpenAI's technology across their most important workflows. The team is made up of Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to bring AI to as many people and organizations as possible.\n\n\n\nABOUT THE ROLE\n\nAs an Account Director focused on Life Sciences, you will own executive-level relationships with organizations across biopharma, medical technology, and life science services. This includes pharmaceutical and biotechnology companies, medical device and diagnostics companies, contract research organizations, contract development and manufacturing organizations, research tools companies, and laboratory or scientific services providers.\n\nThis is a role for someone who understands how life sciences companies create, validate, manufacture, commercialize, and support scientific and medical products. You will help these customers evaluate and deploy OpenAI's technology to accelerate R&D, improve clinical and regulatory workflows, scale scientific and medical content operations, modernize commercial and field teams, and improve knowledge work across highly regulated environments.\n\nThe role blends scientific literacy, enterprise sales discipline, technical curiosity, and relationship-driven account leadership. You will partner closely with solutions, research, product, legal, security, and compliance teams to design secure, responsible, and high-impact AI deployments for life sciences customers.\n\nThis role can be remote but New York or San Francisco office locations are preferred. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Manage a focused portfolio of strategic life sciences accounts across biopharma, medtech, diagnostics, CROs, CDMOs, and life science services\n\n - Develop long-term account plans that map OpenAI capabilities to customer priorities across R&D, clinical development, regulatory, manufacturing, medical affairs, commercial, and enterprise IT\n\n - Lead complex, multi-stakeholder sales cycles with executives, technical leaders, scientific stakeholders, procurement, legal, privacy, security, and compliance teams\n\n - Identify and shape high-value AI use cases such as drug discovery support, clinical trial operations, regulatory submissions, medical writing, pharmacovigilance, field enablement, customer operations, and enterprise knowledge workflows\n\n - Partner with solutions and research engineering to design pilots and deployments that demonstrate measurable business, scientific, and operational impact\n\n - Collaborate with privacy, security, legal, and compliance partners to support responsible AI deployment in regulated life sciences environments, including GxP and global data governance considerations\n\n - Own revenue, consumption, pipeline, forecast accuracy, and expansion strategy for your accounts\n\n - Monitor life sciences industry trends, regulatory shifts, competitive dynamics, and customer buying patterns to inform account strategy and the broader OpenAI go-to-market motion\n\n - Represent OpenAI in life sciences industry forums and customer executive conversations, including settings such as JPM, BIO, HLTH, and targeted biopharma or medtech leadership events\n\n - Partner cross-functionally with marketing, partnerships, communications, and product teams to build a repeatable life sciences go-to-market motion\n\n\nWE'RE SEEKING SOMEONE WITH EXPERIENCE INCLUDING:\n\n - 14+ years selling complex enterprise software, cloud, AI, data, or platform solutions to life sciences customers\n\n - A track record of building and growing strategic accounts across biopharma, medtech, diagnostics, CROs, CDMOs, life science services, or adjacent scientific industries\n\n - Proven success achieving and exceeding multi-million-dollar annual revenue targets in complex, regulated enterprise environments\n\n - Experience managing C-suite and senior stakeholder relationships across R&D, clinical, regulatory, manufacturing, medical affairs, commercial, enterprise IT, security, and data organizations\n\n - Strong understanding of life sciences workflows such as drug discovery, translational research, clinical development, regulatory submissions, quality, manufacturing, medical affairs, market access, and commercial operations\n\n - Familiarity with data privacy, security, compliance, validation, GxP, and responsible AI considerations relevant to life sciences companies\n\n - Demonstrated ability to create account strategy, navigate large buying committees, build executive consensus, and close complex platform or transformation deals\n\n - Ability to translate technical AI capabilities into concrete business, scientific, and operational outcomes for life sciences customers\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Are energized by helping life sciences companies use AI to advance scientific discovery, product development, and commercial impact\n\n - Can translate complex scientific, technical, regulatory, and business needs into clear AI adoption strategies\n\n - Are comfortable selling to both technical and non-technical executives across R&D, commercial, IT, data, security, legal, and compliance functions\n\n - Bring curiosity about biology, medicine, devices, diagnostics, research services, and the changing operating model of life sciences companies\n\n - Are a builder who enjoys creating repeatable sales motions, customer narratives, and proof points in an emerging market\n\n - Are a strategic account leader who can move from executive vision to practical pilot design, adoption planning, expansion strategy, and measurable customer impact\n\n - Are comfortable operating with ambiguity and creating clarity across complex, cross-functional engagements\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$200K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$200K","compensationTiers":[{"id":"90ee3392-1de7-4856-ac04-10ced9013f76","tierSummary":"Base Salary $200K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"75f3e931-dd07-4441-99a7-09e93a7c889d","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c22a85c9-df8a-41f9-b816-cf810e8a2ef4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b080849d-30b9-4e5f-b897-b017dff7f785","summary":"Base Salary $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":200000}]}},{"id":"1328e781-c66c-4f71-8eb0-6c684273833b","title":"Applied AI Engineer, Cyber | Tokyo","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-08T17:00:02.752+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1328e781-c66c-4f71-8eb0-6c684273833b","applyUrl":"https://jobs.ashbyhq.com/openai/1328e781-c66c-4f71-8eb0-6c684273833b/application","descriptionHtml":"About the Team
The Applied AI Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment.
Cybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows.
About the Role
We are looking for a Cybersecurity Applied AI Engineer to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes.
This is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation.
You will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Tokyo office. We offer relocation support to new employees.
In this role, you will:
Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workflows, serving as a trusted partner to both security executives and technical practitioners.
Lead discovery across AppSec, DevSecOps, vulnerability management, SOC/IR, detection engineering, red team, cloud security, identity, and GRC automation use cases.
Build and deliver customer-facing demos, prototypes, workshops, proofs of concept, and reference architectures using OpenAI APIs, Codex, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, and common security tools.
Scope pilots with clear success criteria, data requirements, workflow integrations, evaluation methods, security constraints, safety boundaries, and human approval points.
Advise customers on safe implementation patterns, including tool and function calling, structured outputs, retrieval, sandboxing, data handling, guardrails, telemetry, auditability, and approval-gated side effects.
Translate between CISO-level outcomes and practitioner-level implementation details so each audience understands value, risk, and practical next steps.
Create reusable field assets such as demo narratives, playbooks, FAQs, objection handling, qualification guides, assessment templates, and competitive positioning.
Validate, synthesize, and deliver high-signal feedback to Product, Engineering, Research, Security, and GTM teams based on recurring customer requirements, blockers, product gaps, and emerging cyber workflows.
You might thrive in this role if you:
Have 5+ years of technical consulting, solutions engineering, security architecture, cyber advisory, deployment engineering, professional services, or equivalent customer-facing technical experience.
Bring strong cybersecurity domain expertise across one or more areas such as application security, cloud security, identity, vulnerability management, secure SDLC, incident response, detection engineering, threat intelligence, red teaming, or security architecture.
Can communicate credibly with CISOs, CTOs, security executives, engineering leaders, and highly technical security practitioners.
Have hands-on experience building prototypes or production systems with APIs, Python or JavaScript, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, or other common security tooling.
Understand how to design AI workflows with retrieval, structured outputs, tool use, evals, guardrails, telemetry, sandboxing, and human-in-the-loop review.
Are comfortable scoping pilots from ambiguous customer pain, including success metrics, required data, workflow integrations, evaluation criteria, deployment assumptions, and decision gates.
Have evidence-first security judgment: you validate findings, separate true positives from noise, document assumptions, and avoid overstating model or security claims.
Own problems end-to-end, operate with high throughput across multiple concurrent customer projects, and know when to stay hands-on versus create reusable leverage for the broader field.
Have a humble attitude, an eagerness to help colleagues, and a desire to do whatever it takes to make the team and our customers successful.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Engineering team is responsible for helping developers and enterprises safely and effectively deploy OpenAI technologies in production. We act as trusted technical advisors and thought partners for customers, working side by side with their teams to identify high-value use cases, design practical architectures, and move from prototype to durable deployment.\n\nCybersecurity is one of the most urgent domains where AI can help. Security teams are under pressure to reason across code, logs, infrastructure, tickets, alerts, and vulnerability data faster than ever. As frontier models become more capable, organizations need deep technical guidance on how to evaluate, validate, and safely deploy AI systems in security-critical workflows.\n\nAbout the Role\n\nWe are looking for a Cybersecurity Applied AI Engineer to partner with customers and help them apply OpenAI models, APIs, Codex, and agentic workflows to real cybersecurity use cases. You will work with CISOs, security executives, application security leaders, SOC teams, security engineering teams, and hands-on practitioners to identify where AI can create measurable security outcomes.\n\nThis is a customer-facing technical role for someone who can move fluidly between executive strategy, practitioner-level cyber depth, and hands-on solution design. You will help customers evaluate and deploy workflows such as secure code review, vulnerability triage, threat modeling, remediation, SOC and incident response workflows, detection engineering, cloud security, GRC automation, and security validation.\n\nYou will collaborate closely with Sales, Solutions Engineering, Product, Engineering, Research, and Security to turn customer needs into safe deployment patterns, reusable field assets, and product feedback. This role is based in our Tokyo office. We offer relocation support to new employees.\n\nIn this role, you will:\n\n - Deeply embed with strategic customers as the technical lead for AI-enabled cybersecurity workflows, serving as a trusted partner to both security executives and technical practitioners.\n\n - Lead discovery across AppSec, DevSecOps, vulnerability management, SOC/IR, detection engineering, red team, cloud security, identity, and GRC automation use cases.\n\n - Build and deliver customer-facing demos, prototypes, workshops, proofs of concept, and reference architectures using OpenAI APIs, Codex, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, and common security tools.\n\n - Scope pilots with clear success criteria, data requirements, workflow integrations, evaluation methods, security constraints, safety boundaries, and human approval points.\n\n - Advise customers on safe implementation patterns, including tool and function calling, structured outputs, retrieval, sandboxing, data handling, guardrails, telemetry, auditability, and approval-gated side effects.\n\n - Translate between CISO-level outcomes and practitioner-level implementation details so each audience understands value, risk, and practical next steps.\n\n - Create reusable field assets such as demo narratives, playbooks, FAQs, objection handling, qualification guides, assessment templates, and competitive positioning.\n\n - Validate, synthesize, and deliver high-signal feedback to Product, Engineering, Research, Security, and GTM teams based on recurring customer requirements, blockers, product gaps, and emerging cyber workflows.\n\nYou might thrive in this role if you:\n\n - Have 5+ years of technical consulting, solutions engineering, security architecture, cyber advisory, deployment engineering, professional services, or equivalent customer-facing technical experience.\n\n - Bring strong cybersecurity domain expertise across one or more areas such as application security, cloud security, identity, vulnerability management, secure SDLC, incident response, detection engineering, threat intelligence, red teaming, or security architecture.\n\n - Can communicate credibly with CISOs, CTOs, security executives, engineering leaders, and highly technical security practitioners.\n\n - Have hands-on experience building prototypes or production systems with APIs, Python or JavaScript, agents, scripts, CLIs, GitHub workflows, CI/CD systems, logs, tickets, scanners, or other common security tooling.\n\n - Understand how to design AI workflows with retrieval, structured outputs, tool use, evals, guardrails, telemetry, sandboxing, and human-in-the-loop review.\n\n - Are comfortable scoping pilots from ambiguous customer pain, including success metrics, required data, workflow integrations, evaluation criteria, deployment assumptions, and decision gates.\n\n - Have evidence-first security judgment: you validate findings, separate true positives from noise, document assumptions, and avoid overstating model or security claims.\n\n - Own problems end-to-end, operate with high throughput across multiple concurrent customer projects, and know when to stay hands-on versus create reusable leverage for the broader field.\n\n - Have a humble attitude, an eagerness to help colleagues, and a desire to do whatever it takes to make the team and our customers successful.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6cf91ff5-a811-435c-bf93-f3d958896599","title":"RTL Design Engineer – Interconnect & Network Datapath","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-23T23:52:56.682+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6cf91ff5-a811-435c-bf93-f3d958896599","applyUrl":"https://jobs.ashbyhq.com/openai/6cf91ff5-a811-435c-bf93-f3d958896599/application","descriptionHtml":"OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
We are looking for a highly experienced, hands-on RTL engineer with deep packet-networking and interconnect expertise to own critical on- and off-chip communication components for our custom AI accelerator platform.
You will drive the microarchitecture and RTL implementation of scalable on-chip fabrics connecting high-bandwidth compute, memory, and I/O subsystems, as well as purpose-built off-chip interfaces and protocols that enable custom computing at scale. The ideal candidate has recently owned production RTL for networking or packet-switched datapaths such as Ethernet switches, NICs, SmartNICs, network accelerators, RDMA/RoCE systems, NoCs, or custom scale-up/scale-out fabrics.
This is a senior engineering role with broad technical ownership and substantial direct RTL work. You will drive designs from requirements and performance analysis through microarchitecture, SystemVerilog implementation, verification closure, physical design convergence, silicon bring-up, and production readiness. You will also plan and oversee the work of junior engineers and help develop productive engineering relationships with external partners.
Own the microarchitecture, RTL design, and delivery of major packet-based interconnect and networking components, including NoC fabrics, switches, routers, bridges, protocol adapters, arbiters, queues, schedulers, buffers, and traffic-management logic.
Design mechanisms for routing, arbitration, ordering, flow control, congestion management, quality of service, packet scheduling, buffering, and performance monitoring.
Develop on-chip and off-chip interfaces, protocol bridges, and custom networking protocols or protocol extensions for scale-up and scale-out systems.
Perform substantial direct microarchitecture, SystemVerilog coding, simulation, and debug work.
Collaborate with architecture and performance teams to analyze traffic patterns, identify bottlenecks, and optimize latency, bandwidth, fairness, and utilization under realistic workloads.
Work with verification teams to develop coverage plans, assertions, stress scenarios, and debug strategies for highly concurrent packet and fabric behavior.
Partner with physical design teams on floorplan-aware design, pipeline strategy, timing closure, power, area, and physical congestion.
Collaborate with firmware, software, validation, and post-silicon teams through bring-up and production readiness.
Drive third-party engagements involving networking, interface protocols, and silicon IP while maintaining design quality and execution accountability.
Provide technical leadership through architecture and design reviews, documentation, mentoring, and reusable RTL methodologies.
Extensive industry experience with recent, hands-on ownership of complex networking, packet-processing, or packet-switched interconnect RTL.
Demonstrated networking expertise in one or more of the following: Ethernet switching, NIC/SmartNIC/DPU datapaths, network accelerators, RDMA/RoCE, InfiniBand, traffic management, or custom scale-up/scale-out transports.
Deep expertise in Verilog/SystemVerilog and the development of clean, parameterized, production-quality RTL.
A strong record of owning major RTL blocks or SoC subsystems from requirements and microarchitecture through tape-out and silicon bring-up.
Experience designing queues, arbiters, schedulers, buffers, routing logic, virtual channels, credit-based flow control, congestion management, quality of service, ordering, or deadlock-avoidance mechanisms.
Experience with relevant on-chip, chip-to-chip, or host interfaces such as AXI, CHI, CXL, PCIe, or Ethernet, alongside deeper networking or packet-datapath expertise.
Experience designing custom networking protocols, protocol extensions, or hardware datapaths for large-scale RDMA/RoCE, HPC, or AI systems.
Strong familiarity with RTL development and signoff flows, including lint, CDC/RDC, synthesis, formal verification, static timing analysis, power analysis, and design-for-test considerations.
Experience collaborating with architecture, verification, physical design, firmware, performance, and post-silicon teams to deliver complex silicon.
Strong judgment when balancing performance, power, area, schedule, verification risk, and physical implementation constraints.
The ability to provide technical direction, mentor engineers, and drive alignment while remaining actively involved in RTL design and debugging.
A passion for reducing complexity and improving engineering leverage through automation and pragmatic design.
Experience designing packet-switched interconnect or networking datapaths for AI accelerators, GPUs, CPUs, HPC systems, NICs/SmartNICs, switch ASICs, or large-scale datacenter silicon.
Experience addressing virtualization, isolation, RAS, telemetry, security, or memory-consistency requirements within complex networking or interconnect subsystems.
Experience with network or NoC performance modeling, traffic simulation, emulation, FPGA prototyping, or post-silicon traffic and performance analysis.
Experience leading architecture or RTL delivery for first-generation networking or interconnect IP in rapidly evolving silicon programs.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\n\nABOUT THE ROLE\n\nWe are looking for a highly experienced, hands-on RTL engineer with deep packet-networking and interconnect expertise to own critical on- and off-chip communication components for our custom AI accelerator platform.\n\nYou will drive the microarchitecture and RTL implementation of scalable on-chip fabrics connecting high-bandwidth compute, memory, and I/O subsystems, as well as purpose-built off-chip interfaces and protocols that enable custom computing at scale. The ideal candidate has recently owned production RTL for networking or packet-switched datapaths such as Ethernet switches, NICs, SmartNICs, network accelerators, RDMA/RoCE systems, NoCs, or custom scale-up/scale-out fabrics.\n\nThis is a senior engineering role with broad technical ownership and substantial direct RTL work. You will drive designs from requirements and performance analysis through microarchitecture, SystemVerilog implementation, verification closure, physical design convergence, silicon bring-up, and production readiness. You will also plan and oversee the work of junior engineers and help develop productive engineering relationships with external partners.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the microarchitecture, RTL design, and delivery of major packet-based interconnect and networking components, including NoC fabrics, switches, routers, bridges, protocol adapters, arbiters, queues, schedulers, buffers, and traffic-management logic.\n\n - Design mechanisms for routing, arbitration, ordering, flow control, congestion management, quality of service, packet scheduling, buffering, and performance monitoring.\n\n - Develop on-chip and off-chip interfaces, protocol bridges, and custom networking protocols or protocol extensions for scale-up and scale-out systems.\n\n - Perform substantial direct microarchitecture, SystemVerilog coding, simulation, and debug work.\n\n - Collaborate with architecture and performance teams to analyze traffic patterns, identify bottlenecks, and optimize latency, bandwidth, fairness, and utilization under realistic workloads.\n\n - Work with verification teams to develop coverage plans, assertions, stress scenarios, and debug strategies for highly concurrent packet and fabric behavior.\n\n - Partner with physical design teams on floorplan-aware design, pipeline strategy, timing closure, power, area, and physical congestion.\n\n - Collaborate with firmware, software, validation, and post-silicon teams through bring-up and production readiness.\n\n - Drive third-party engagements involving networking, interface protocols, and silicon IP while maintaining design quality and execution accountability.\n\n - Provide technical leadership through architecture and design reviews, documentation, mentoring, and reusable RTL methodologies.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - Extensive industry experience with recent, hands-on ownership of complex networking, packet-processing, or packet-switched interconnect RTL.\n\n - Demonstrated networking expertise in one or more of the following: Ethernet switching, NIC/SmartNIC/DPU datapaths, network accelerators, RDMA/RoCE, InfiniBand, traffic management, or custom scale-up/scale-out transports.\n\n - Deep expertise in Verilog/SystemVerilog and the development of clean, parameterized, production-quality RTL.\n\n - A strong record of owning major RTL blocks or SoC subsystems from requirements and microarchitecture through tape-out and silicon bring-up.\n\n - Experience designing queues, arbiters, schedulers, buffers, routing logic, virtual channels, credit-based flow control, congestion management, quality of service, ordering, or deadlock-avoidance mechanisms.\n\n - Experience with relevant on-chip, chip-to-chip, or host interfaces such as AXI, CHI, CXL, PCIe, or Ethernet, alongside deeper networking or packet-datapath expertise.\n\n - Experience designing custom networking protocols, protocol extensions, or hardware datapaths for large-scale RDMA/RoCE, HPC, or AI systems.\n\n - Strong familiarity with RTL development and signoff flows, including lint, CDC/RDC, synthesis, formal verification, static timing analysis, power analysis, and design-for-test considerations.\n\n - Experience collaborating with architecture, verification, physical design, firmware, performance, and post-silicon teams to deliver complex silicon.\n\n - Strong judgment when balancing performance, power, area, schedule, verification risk, and physical implementation constraints.\n\n - The ability to provide technical direction, mentor engineers, and drive alignment while remaining actively involved in RTL design and debugging.\n\n - A passion for reducing complexity and improving engineering leverage through automation and pragmatic design.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience designing packet-switched interconnect or networking datapaths for AI accelerators, GPUs, CPUs, HPC systems, NICs/SmartNICs, switch ASICs, or large-scale datacenter silicon.\n\n - Experience addressing virtualization, isolation, RAS, telemetry, security, or memory-consistency requirements within complex networking or interconnect subsystems.\n\n - Experience with network or NoC performance modeling, traffic simulation, emulation, FPGA prototyping, or post-silicon traffic and performance analysis.\n\n - Experience leading architecture or RTL delivery for first-generation networking or interconnect IP in rapidly evolving silicon programs.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $485K","compensationTiers":[{"id":"f6728a75-d137-48a3-9092-c9e5d2016e56","tierSummary":"$287K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"39fe323c-83f3-4445-8fbe-d9fc3fd42e00","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f52b6eca-655c-480c-9959-50c69ec05bf1","summary":"$287K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":485000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":485000}]}},{"id":"616ef2ce-3790-432d-9a6d-32abb2f52ff9","title":"Platform Operations Program Manager","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T18:20:11.961+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/616ef2ce-3790-432d-9a6d-32abb2f52ff9","applyUrl":"https://jobs.ashbyhq.com/openai/616ef2ce-3790-432d-9a6d-32abb2f52ff9/application","descriptionHtml":"About the Team
The Account & Platform Integrity Operations team protects OpenAI’s ecosystem by ensuring that users, developers, partners, and organizations can access and build on our platform safely and responsibly. The team works across account integrity, fraud prevention, abuse detection, and platform risk to prevent bad actors from exploiting OpenAI’s products and developer surfaces.
This role will sit within the Account & Platform Integrity Operations team while partnering closely with teams across the Ecosystem organization to ensure the platform can scale rapidly without compromising trust, quality, or safety.
About the Role - Platform Operations Program Manager
As OpenAI's developer ecosystem expands, we're building the operational foundation to support the next generation of plugins, MCP apps, agent skills, and integrations. As a Platform Operations Program Manager, you'll partner across Product, Engineering, Policy, Legal, Security, and Developer Experience to design the systems and operating models that enable ecosystem growth while maintaining quality, trust, and an exceptional developer experience.
This role requires strong operational judgment, a deep understanding of developer platforms and APIs, empathy for the developer experience, and the ability to translate evolving product, platform, and policy requirements into scalable operational systems.
Location: San Francisco, CA (Hybrid - 3 days in office)
What You'll Do
Own the operational processes that help developers bring apps, plugins, and integrations to market, from submission and review through launch, appeals, and ongoing monitoring.
Manage external review partners and policy operations workflows, helping teams apply standards consistently while identifying areas where guidance, process, or quality expectations need to improve.
Partner with Product, Engineering, Policy, Legal, Security, Developer Experience, and Go-to-Market teams to turn platform goals and requirements into clear, effective operating processes.
Lead high-priority partner reviews and escalations, balancing speed to launch with user trust, and consistent standards.
Create feedback loops across product, policy, tooling, and developer experience teams to reduce friction for developers and improve the quality of integrations over time.
Lead automation and AI-driven initiatives, such as agentic workflows, to improve the speed, consistency, and scale review and support processes.
Serve as a senior cross-functional partner, using operational expertise and platform insights to help shape product strategy and improve how the ecosystem works.
You Might Thrive If You
Have 8+ years of experience in program management, developer operations, product operations, or related fields.
Are comfortable engaging with technical concepts such as MCP, APIs, OAuth, authentication, permissions, and data flows, even if you're not writing production code.
Exercise strong operational judgment and can balance speed, safety, and business priorities when making decisions.
Bring structure to ambiguous, cross-functional problems and drive alignment across Product, Engineering, Policy, Legal, Security, and Operations.
Think in systems rather than individual cases, identifying recurring patterns and building durable processes instead of one-off solutions.
Have experience using AI and automation to reduce manual work, improve quality, and scale operational processes.
Communicate clearly with both technical and non-technical audiences, translating complex requirements into practical guidance.
Care deeply about developer and partner experience while maintaining consistent standards that protect the platform and its users.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Account & Platform Integrity Operations team protects OpenAI’s ecosystem by ensuring that users, developers, partners, and organizations can access and build on our platform safely and responsibly. The team works across account integrity, fraud prevention, abuse detection, and platform risk to prevent bad actors from exploiting OpenAI’s products and developer surfaces.\n\nThis role will sit within the Account & Platform Integrity Operations team while partnering closely with teams across the Ecosystem organization to ensure the platform can scale rapidly without compromising trust, quality, or safety.\n\nAbout the Role - Platform Operations Program Manager\n\nAs OpenAI's developer ecosystem expands, we're building the operational foundation to support the next generation of plugins, MCP apps, agent skills, and integrations. As a Platform Operations Program Manager, you'll partner across Product, Engineering, Policy, Legal, Security, and Developer Experience to design the systems and operating models that enable ecosystem growth while maintaining quality, trust, and an exceptional developer experience.\n\nThis role requires strong operational judgment, a deep understanding of developer platforms and APIs, empathy for the developer experience, and the ability to translate evolving product, platform, and policy requirements into scalable operational systems.\n\nLocation: San Francisco, CA (Hybrid - 3 days in office)\n\nWhat You'll Do\n\n - Own the operational processes that help developers bring apps, plugins, and integrations to market, from submission and review through launch, appeals, and ongoing monitoring.\n\n - Manage external review partners and policy operations workflows, helping teams apply standards consistently while identifying areas where guidance, process, or quality expectations need to improve.\n\n - Partner with Product, Engineering, Policy, Legal, Security, Developer Experience, and Go-to-Market teams to turn platform goals and requirements into clear, effective operating processes.\n\n - Lead high-priority partner reviews and escalations, balancing speed to launch with user trust, and consistent standards.\n\n - Create feedback loops across product, policy, tooling, and developer experience teams to reduce friction for developers and improve the quality of integrations over time.\n\n - Lead automation and AI-driven initiatives, such as agentic workflows, to improve the speed, consistency, and scale review and support processes.\n\n - Serve as a senior cross-functional partner, using operational expertise and platform insights to help shape product strategy and improve how the ecosystem works.\n\nYou Might Thrive If You\n\n - Have 8+ years of experience in program management, developer operations, product operations, or related fields.\n\n - Are comfortable engaging with technical concepts such as MCP, APIs, OAuth, authentication, permissions, and data flows, even if you're not writing production code.\n\n - Exercise strong operational judgment and can balance speed, safety, and business priorities when making decisions.\n\n - Bring structure to ambiguous, cross-functional problems and drive alignment across Product, Engineering, Policy, Legal, Security, and Operations.\n\n - Think in systems rather than individual cases, identifying recurring patterns and building durable processes instead of one-off solutions.\n\n - Have experience using AI and automation to reduce manual work, improve quality, and scale operational processes.\n\n - Communicate clearly with both technical and non-technical audiences, translating complex requirements into practical guidance.\n\n - Care deeply about developer and partner experience while maintaining consistent standards that protect the platform and its users.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"09035695-a58b-4b2f-abed-3bc16d6e60fd","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b2902c75-5296-4757-9792-315b420f12b7","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"id":"c3d86ab3-6ef2-4ffb-a77e-e8398c76b01a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"171ebca6-de53-4d6e-a312-30332f353957","title":"Research Engineer/Research Scientist - Post Training, North Stars","department":"Research","team":"Post-training","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-25T04:24:09.112+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/171ebca6-de53-4d6e-a312-30332f353957","applyUrl":"https://jobs.ashbyhq.com/openai/171ebca6-de53-4d6e-a312-30332f353957/application","descriptionHtml":"About the Team
The Post Training team seeks to empower all of humanity to benefit from frontier intelligence in whatever way they choose. We are responsible for training models to deploy to millions of users globally via ChatGPT, the API, and future products. We aim to evolve ChatGPT from a chatbot to an infinitely capable and personalized superassistant supporting human flourishing.
We work on defining, measuring, and improving capabilities across the training stack. Our focus areas include but are not limited to model behavior, personalization, safety, factuality, instruction following, personality, interactivity, multilingual fluency, world interaction, and bringing agents to everyone. We chart the course for what to strive towards.
We partner closely with research and product teams across the company ensuring that our models are safe, efficient, and reliable.
About the Role
You’ll work as a Research Engineer / Scientist on the North Stars team within the broader Post Training research org. You will work on bringing the next generation of AI-enabled experiences to all of humanity by closing the capability overhang between power users and the average consumer, including areas like tool-use, feature discovery, connectors, and instruction following. You will think deeply about the current bottlenecks in model behavior, translate these insights into robust evals, training data, reward signals, and model and harness improvements.
We're looking for individuals with strong ML engineering skills and research experience passionate about creative, product-driven research.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own and pursue a research agenda to improve model capability and performance.
Collaborate closely with the other research and product teams, allowing customers to optimize their own models.
Build robust evaluations for tracking modeling improvements.
Design, implement, test, and debug code across our research stack.
You might thrive in this role if you:
Have a deep understanding of machine learning and machine learning applications.
Have a working knowledge of relevant models, and building evaluations for model capability improvement.
Are comfortable diving into a large ML codebase to debug.
Thrive in a dynamic and technically complex environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Post Training team seeks to empower all of humanity to benefit from frontier intelligence in whatever way they choose. We are responsible for training models to deploy to millions of users globally via ChatGPT, the API, and future products. We aim to evolve ChatGPT from a chatbot to an infinitely capable and personalized superassistant supporting human flourishing.\n\nWe work on defining, measuring, and improving capabilities across the training stack. Our focus areas include but are not limited to model behavior, personalization, safety, factuality, instruction following, personality, interactivity, multilingual fluency, world interaction, and bringing agents to everyone. We chart the course for what to strive towards. \n\nWe partner closely with research and product teams across the company ensuring that our models are safe, efficient, and reliable.\n\nAbout the Role\n\nYou’ll work as a Research Engineer / Scientist on the North Stars team within the broader Post Training research org. You will work on bringing the next generation of AI-enabled experiences to all of humanity by closing the capability overhang between power users and the average consumer, including areas like tool-use, feature discovery, connectors, and instruction following. You will think deeply about the current bottlenecks in model behavior, translate these insights into robust evals, training data, reward signals, and model and harness improvements.\n\nWe're looking for individuals with strong ML engineering skills and research experience passionate about creative, product-driven research.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own and pursue a research agenda to improve model capability and performance.\n\n - Collaborate closely with the other research and product teams, allowing customers to optimize their own models.\n\n - Build robust evaluations for tracking modeling improvements.\n\n - Design, implement, test, and debug code across our research stack.\n\nYou might thrive in this role if you:\n\n - Have a deep understanding of machine learning and machine learning applications.\n\n - Have a working knowledge of relevant models, and building evaluations for model capability improvement.\n\n - Are comfortable diving into a large ML codebase to debug.\n\n - Thrive in a dynamic and technically complex environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"502116aa-3566-4c03-8785-d1e476209715","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c27eac59-15aa-4111-b0db-2ce93d812f7c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8aa60a41-aa83-4f24-8069-abaaaa0eb616","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"974fff14-f2d7-4a99-8740-eb8dc5300d82","title":"Account Associate - Singapore (Korean-speaking)","department":"Go To Market","team":"Account Associates","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-25T04:48:19.182+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/974fff14-f2d7-4a99-8740-eb8dc5300d82","applyUrl":"https://jobs.ashbyhq.com/openai/974fff14-f2d7-4a99-8740-eb8dc5300d82/application","descriptionHtml":"About the Team
OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer and APIs.
We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and develop-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
About the Role
This role is designed as a launchpad for future sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI.
We are looking for individuals with 4-6+ years of professional experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline.
For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market.
In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our large Enterprise and Strategic Accounts teams.
In this role, you will:
Partner with Account Directors on account strategy, multi-threading, and deal progression
Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts
Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness
Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals
Build and iterate on AI-enabled GTM workflows (GPTs/Agents) to scale prospecting and qualification
You may thrive in this role if you:
Speak fluent business-level Korean, as you will be engaging with Korean-speaking customers
Have 4+ years of relevant experience in enterprise sales, or in strategic customer-facing roles in the finance or consulting industry
Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments
Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail)
Strong communication skills and executive presence; be able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers
Strong interest in the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes
You enjoy evangelizing new technology and helping the market understand what’s possible
You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer and APIs. \n\nWe partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and develop-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. \n\n\n\nAbout the Role\n\nThis role is designed as a launchpad for future sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI.\n\nWe are looking for individuals with 4-6+ years of professional experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline.\n\nFor the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market.\n\nIn this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our large Enterprise and Strategic Accounts teams.\n\n\n\nIn this role, you will:\n\n - Partner with Account Directors on account strategy, multi-threading, and deal progression\n\n - Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts\n\n - Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness\n\n - Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals\n\n - Build and iterate on AI-enabled GTM workflows (GPTs/Agents) to scale prospecting and qualification\n\n\n\nYou may thrive in this role if you:\n\n - Speak fluent business-level Korean, as you will be engaging with Korean-speaking customers\n\n - Have 4+ years of relevant experience in enterprise sales, or in strategic customer-facing roles in the finance or consulting industry\n\n - Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments\n\n - Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail)\n\n - Strong communication skills and executive presence; be able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers\n\n - Strong interest in the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes\n\n - You enjoy evangelizing new technology and helping the market understand what’s possible\n\n - You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bb569a6b-a7e9-4c4d-a78e-d35349b2f9d9","title":"Enablement Lead (Builder) - Tokyo","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-06-25T05:15:08.956+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bb569a6b-a7e9-4c4d-a78e-d35349b2f9d9","applyUrl":"https://jobs.ashbyhq.com/openai/bb569a6b-a7e9-4c4d-a78e-d35349b2f9d9/application","descriptionHtml":"The Enablement team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.
Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.
By helping customers move from experimentation to production, the Enablement team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.
About the Role
The Enablement Lead role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering technical enablement experiences that support a repeatable adoption framework– driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise, Codex, Agents, and the API. This includes helping customers understand and correctly apply the deployment harnesses, evaluation layers, and operational controls required for reliable use.
This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts.
Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate technical features into tangible outcomes.
This role is based in our Tokyo Office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the technical enablement of OpenAI products, including ChatGPT Enterprise, Codex, Agents, and API capabilities, helping define effective enablement patterns that support adoption across customer segments
Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.
Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale
Partner closely with Sales, AI Success Engineers, Solutions Engineering, and Product teams to ensure seamless handoff from pre- to post-sale and consistent customer experience.
Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.
Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
Have 4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments.
Possess exceptional presentation and communication skills, particularly when conveying the value of technical concepts clearly to senior and executive-level audiences.
Strong technical depth across coding, agents, and APIs, with a practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, fine-tuning, and key tradeoffs.
Proven experience leading structured technical trainings, such as API bootcamps, workshops, or enablement sessions, with the ability to design learning journeys, handle live questions, and reason through problems in real time.
Strong ability to connect technical features and capabilities to concrete business outcomes such as productivity, efficiency, cost reduction, risk mitigation, or revenue impact.
Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.
Comfortable thinking on their feet in live customer settings, adapting quickly to new information, shifting priorities, and real-time questions while maintaining clarity, ownership, and momentum.
Are personally committed to fostering the safe and ethical evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Enablement team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.\n\nOur mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.\n\nBy helping customers move from experimentation to production, the Enablement team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.\n\nAbout the Role\n\nThe Enablement Lead role is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering technical enablement experiences that support a repeatable adoption framework– driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise, Codex, Agents, and the API. This includes helping customers understand and correctly apply the deployment harnesses, evaluation layers, and operational controls required for reliable use.\n\nThis role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts.\n\nSuccess in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate technical features into tangible outcomes.\n\nThis role is based in our Tokyo Office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Own the technical enablement of OpenAI products, including ChatGPT Enterprise, Codex, Agents, and API capabilities, helping define effective enablement patterns that support adoption across customer segments\n\n - Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.\n\n - Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.\n\n - Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale\n\n - Partner closely with Sales, AI Success Engineers, Solutions Engineering, and Product teams to ensure seamless handoff from pre- to post-sale and consistent customer experience.\n\n - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.\n\n - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have 4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments.\n\n - Possess exceptional presentation and communication skills, particularly when conveying the value of technical concepts clearly to senior and executive-level audiences.\n\n - Strong technical depth across coding, agents, and APIs, with a practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, fine-tuning, and key tradeoffs.\n\n - Proven experience leading structured technical trainings, such as API bootcamps, workshops, or enablement sessions, with the ability to design learning journeys, handle live questions, and reason through problems in real time.\n\n - Strong ability to connect technical features and capabilities to concrete business outcomes such as productivity, efficiency, cost reduction, risk mitigation, or revenue impact.\n\n - Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.\n\n - Comfortable thinking on their feet in live customer settings, adapting quickly to new information, shifting priorities, and real-time questions while maintaining clarity, ownership, and momentum.\n\n - Are personally committed to fostering the safe and ethical evolution of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"24f3c017-d844-4df1-bc52-71f95b6e731d","title":"Device Safety & Risk Operations Specialist, User Safety & Risk Operations","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-26T21:52:59.691+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/24f3c017-d844-4df1-bc52-71f95b6e731d","applyUrl":"https://jobs.ashbyhq.com/openai/24f3c017-d844-4df1-bc52-71f95b6e731d/application","descriptionHtml":"About the Team
At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems.
This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time.
About the Role
We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems.
You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams.
The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement.
Location / work model: San Francisco, CA; hybrid, 3 days/week in-office.
Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential.
In This Role, You Will:
Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations.
Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards.
Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events.
Design workflows for regulated and privacy-sensitive cases, including restricted handling, evidence requirements, auditability, and partner escalation.
Translate safety and operational needs into requirements for tooling, case management, data access, monitoring, logging, and automation.
Establish clear ownership boundaries across Product, Engineering, Legal, Privacy, Product Policy, Support, Product Quality, and other operational partners.
Build launch-readiness plans, tabletop exercises, training, quality controls, reporting, and post-launch monitoring.
Use operational data, customer signals, product telemetry, and case outcomes to identify patterns and improve upstream products and systems.
Determine where AI and automation can improve triage, evidence assembly, consistency, and response while preserving appropriate human judgment.
Stand up priority workflows, operate them through launch and early-life stabilization, and transition them into durable homes across USRO and partner teams.
You Might Thrive in This Role If You:
Have 8+ years of relevant experience in device safety, product safety, consumer hardware operations, technical program management, or a related field.
Have built a complex safety or risk program from an ambiguous starting point through launch and scaled operation.
Understand the realities of handling high-severity incidents, regulated workflows, sensitive customer information, and time-critical escalations.
Can translate product, engineering, legal, privacy, and policy constraints into workflows that operational teams can execute.
Are technically fluent and can reason through data flows, telemetry, access controls, audit logs, case systems, automation, and failure modes.
Use data to assess workflow health, identify emerging patterns, evaluate quality, and make risk-based decisions.
Can establish clear accountability across teams with overlapping responsibilities and different risk tolerances.
Know how to balance launch speed with safety controls, monitoring, rollback criteria, and longer-term system development.
Communicate clearly with operational, technical, legal, and executive audiences when evidence is incomplete or tradeoffs are difficult.
Are highly practical and willing to build the workflow, not only define the strategy.
Experience supporting consumer hardware, connected devices, or other products used in shared environments.
Experience with product-safety investigations, recalls, field failures, safety advisories, or hazardous-product handling.
Experience designing workflows involving privacy-sensitive sensor, diagnostic, media, or household data.
Familiarity with warranty, repair, reverse logistics, identity recovery, fraud, or ownership disputes.
Experience building vendor training, quality-assurance, incident-response, or specialist-review programs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAt OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems.\n\nThis role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time.\n\nAbout the Role\n\nWe are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems.\n\nYou will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams.\n\nThe right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement.\n\nLocation / work model: San Francisco, CA; hybrid, 3 days/week in-office.\n\nPlease note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential.\n\n\nIn This Role, You Will:\n\n - Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations.\n\n - Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards.\n\n - Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events.\n\n - Design workflows for regulated and privacy-sensitive cases, including restricted handling, evidence requirements, auditability, and partner escalation.\n\n - Translate safety and operational needs into requirements for tooling, case management, data access, monitoring, logging, and automation.\n\n - Establish clear ownership boundaries across Product, Engineering, Legal, Privacy, Product Policy, Support, Product Quality, and other operational partners.\n\n - Build launch-readiness plans, tabletop exercises, training, quality controls, reporting, and post-launch monitoring.\n\n - Use operational data, customer signals, product telemetry, and case outcomes to identify patterns and improve upstream products and systems.\n\n - Determine where AI and automation can improve triage, evidence assembly, consistency, and response while preserving appropriate human judgment.\n\n - Stand up priority workflows, operate them through launch and early-life stabilization, and transition them into durable homes across USRO and partner teams.\n\nYou Might Thrive in This Role If You:\n\n - Have 8+ years of relevant experience in device safety, product safety, consumer hardware operations, technical program management, or a related field.\n\n - Have built a complex safety or risk program from an ambiguous starting point through launch and scaled operation.\n\n - Understand the realities of handling high-severity incidents, regulated workflows, sensitive customer information, and time-critical escalations.\n\n - Can translate product, engineering, legal, privacy, and policy constraints into workflows that operational teams can execute.\n\n - Are technically fluent and can reason through data flows, telemetry, access controls, audit logs, case systems, automation, and failure modes.\n\n - Use data to assess workflow health, identify emerging patterns, evaluate quality, and make risk-based decisions.\n\n - Can establish clear accountability across teams with overlapping responsibilities and different risk tolerances.\n\n - Know how to balance launch speed with safety controls, monitoring, rollback criteria, and longer-term system development.\n\n - Communicate clearly with operational, technical, legal, and executive audiences when evidence is incomplete or tradeoffs are difficult.\n\n - Are highly practical and willing to build the workflow, not only define the strategy.\n\n - Experience supporting consumer hardware, connected devices, or other products used in shared environments.\n\n - Experience with product-safety investigations, recalls, field failures, safety advisories, or hazardous-product handling.\n\n - Experience designing workflows involving privacy-sensitive sensor, diagnostic, media, or household data.\n\n - Familiarity with warranty, repair, reverse logistics, identity recovery, fraud, or ownership disputes.\n\n - Experience building vendor training, quality-assurance, incident-response, or specialist-review programs.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"cf09d213-5c79-456b-9db5-3d6b14c66dda","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1a4eb8c5-0ce6-4d2a-8f34-be60406d653e","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"id":"89aec44e-7d3f-4ec8-bfa3-750c2677857a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"ee047eec-ae79-474b-9f1b-764242bc3c63","title":"Technical Program Manager, Strategic Initiatives","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-06T17:24:40.023+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ee047eec-ae79-474b-9f1b-764242bc3c63","applyUrl":"https://jobs.ashbyhq.com/openai/ee047eec-ae79-474b-9f1b-764242bc3c63/application","descriptionHtml":"About the Team
The Strategic Initiatives & Operations team is in need of a Technical Program Manager (TPM) to streamline our processes, including full safety governance and integration of various safety research and mitigations into our ChatGPT, API, and any frontier models. This role is critical for driving safe deployment of our new models, synthesizing inputs from multiple stakeholders, ranging across research, product, engineering, legal and policy, and ensuring all the risks are effectively and properly monitored, mitigated or resolved.
About the Role
As a TPM, you will be responsible for critical tasks ranging from tracking safety research progress and risk tables to overseeing the quality of human data campaigns – acting as the connective tissue to enhance the deployment of OpenAI’s safety system. Additionally, you will create and execute a compute roadmap for your team to ensure that our top priorities are resourced while taking advantage of new opportunities to make key safety research discoveries. Your primary focus will be to ensure our models are qualified for safe deployment.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Manage key risk areas and corresponding stakeholders.
Keep track of a stack of existing and future mitigations for every major product and model deployment.
Standardize the lifecycle of risk assessment, setting safety bars, consolidating inputs from multiple stakeholders across research, product, engineering, legal and policy, pre-launch safety reviews and post-launch followup.
Manage pre-launch safety reviews.
Share launch calendars and key safety practices and evaluations with our key parter (i.e. Microsoft).
Develop comprehensive documentation for all the safety work, including metrics, evaluations, and progress tracking across multiple teams within OpenAI.
Help with publishing and open sourcing safety learnings, standards, datasets and benchmarks with the public.
You might thrive in this role if you:
Possess an advanced degree in a hard science, with a PhD being advantageous, or a demonstrated track record of engineering expertise.
Have an extensive track record of successfully delivering high-profile, complex technical projects against tight deadlines.
Are technically adept, and have effectively partnered with engineering and fundamental research teams of the highest caliber.
Expertise in designing and implementing simple, scalable processes that solve complex problems.
Are relentlessly resourceful and thrive in ambiguous, fast-paced environments.
Strong knowledge of content integrity and moderation, including industry best practices and regulatory guidelines.
Exceptional written and verbal communication skills.
Care about AGI safety.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Strategic Initiatives & Operations team is in need of a Technical Program Manager (TPM) to streamline our processes, including full safety governance and integration of various safety research and mitigations into our ChatGPT, API, and any frontier models. This role is critical for driving safe deployment of our new models, synthesizing inputs from multiple stakeholders, ranging across research, product, engineering, legal and policy, and ensuring all the risks are effectively and properly monitored, mitigated or resolved.\n\nAbout the Role\n\nAs a TPM, you will be responsible for critical tasks ranging from tracking safety research progress and risk tables to overseeing the quality of human data campaigns – acting as the connective tissue to enhance the deployment of OpenAI’s safety system. Additionally, you will create and execute a compute roadmap for your team to ensure that our top priorities are resourced while taking advantage of new opportunities to make key safety research discoveries. Your primary focus will be to ensure our models are qualified for safe deployment.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Manage key risk areas and corresponding stakeholders.\n\n - Keep track of a stack of existing and future mitigations for every major product and model deployment.\n\n - Standardize the lifecycle of risk assessment, setting safety bars, consolidating inputs from multiple stakeholders across research, product, engineering, legal and policy, pre-launch safety reviews and post-launch followup.\n\n - Manage pre-launch safety reviews.\n\n - Share launch calendars and key safety practices and evaluations with our key parter (i.e. Microsoft).\n\n - Develop comprehensive documentation for all the safety work, including metrics, evaluations, and progress tracking across multiple teams within OpenAI.\n\n - Help with publishing and open sourcing safety learnings, standards, datasets and benchmarks with the public.\n\nYou might thrive in this role if you:\n\n - Possess an advanced degree in a hard science, with a PhD being advantageous, or a demonstrated track record of engineering expertise.\n\n - Have an extensive track record of successfully delivering high-profile, complex technical projects against tight deadlines.\n\n - Are technically adept, and have effectively partnered with engineering and fundamental research teams of the highest caliber.\n\n - Expertise in designing and implementing simple, scalable processes that solve complex problems.\n\n - Are relentlessly resourceful and thrive in ambiguous, fast-paced environments.\n\n - Strong knowledge of content integrity and moderation, including industry best practices and regulatory guidelines.\n\n - Exceptional written and verbal communication skills.\n\n - Care about AGI safety.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $445K","compensationTiers":[{"id":"d761db43-f698-415f-8038-0ba665987d90","tierSummary":"$257K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b1492e7a-8d10-4803-bd17-90c5544e062e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"58be2d68-6fd7-4d30-a21a-b48c0700753b","summary":"$257K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":445000}]}},{"id":"fcb0ed1a-9329-4e8f-8aab-92bb626d8141","title":"Founding Full Stack Software Engineer, Legal","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-06-29T00:06:01.652+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fcb0ed1a-9329-4e8f-8aab-92bb626d8141","applyUrl":"https://jobs.ashbyhq.com/openai/fcb0ed1a-9329-4e8f-8aab-92bb626d8141/application","descriptionHtml":"The Legal team is building the next generation of AI-powered products and experiences for the legal industry. We are exploring how advanced AI systems can transform legal workflows, improve access to information, and enable legal professionals and organizations to work more effectively.
As a founding member of the Legal engineering team, you will help define the technical foundation for this new product area from the earliest stages. You’ll operate at the intersection of AI, product, and real-world legal workflows—identifying opportunities, building prototypes, and turning emerging ideas into scalable products that can create meaningful impact.
We operate with a startup-like mindset inside OpenAI: small teams, rapid iteration cycles, and a willingness to explore bold ideas, learn quickly, and adapt based on user feedback. Our goal is to build products that meaningfully improve how legal professionals work while leveraging OpenAI’s cutting-edge models and infrastructure.
As a Founding Full-Stack Software Engineer on the Legal team, you will help imagine, build, and scale new AI-powered products for the legal industry. You’ll work across the stack to design intuitive user experiences, build robust backend systems, and create the foundations for products used by legal professionals and organizations around the world.
You’ll have significant ownership from the earliest stages—working closely with product, design, research, and go-to-market partners to understand customer needs, shape product direction, and deliver high-impact solutions. This includes rapidly prototyping new concepts, building production-quality applications on top of OpenAI’s platforms, and developing new technical approaches when existing systems are not sufficient.
We’re looking for engineers who thrive in ambiguity, have strong product instincts, and enjoy building from 0→1. You should be comfortable moving quickly, making thoughtful technical decisions, and taking ownership across the entire product lifecycle—from initial exploration through launch and scale.
Build and ship full-stack products that leverage OpenAI models to solve complex problems in legal workflows.
Own projects end-to-end, from early prototypes and technical exploration through production deployment and iteration.
Design and develop intuitive user experiences across frontend and backend systems.
Build scalable, reliable systems on top of OpenAI’s internal platforms and APIs while contributing new technical foundations where needed.
Partner closely with product managers, designers, researchers, applied AI teams, and customers to identify opportunities and translate insights into impactful products.
Rapidly prototype and experiment with new AI capabilities, using real-world feedback to guide product decisions.
Develop a deep understanding of legal workflows, customer needs, and industry challenges to inform technical strategy.
Help establish engineering culture, technical standards, and product practices as an early member of the team.
Learn from and contribute alongside deeply experienced engineers while fostering a high-trust, inclusive, and candid team environment.
Have 6+ years of professional software engineering experience.
Have built and shipped full-stack applications end-to-end, from early prototypes through production systems.
Are excited by ambiguous, open-ended problems and can turn broad ideas into shipped products.
Have strong frontend and backend engineering skills and enjoy working across the stack.
Are comfortable moving quickly, iterating based on feedback, and making pragmatic technical decisions.
Have strong product instincts and enjoy collaborating directly with users and cross-functional partners.
Are energized by emerging AI capabilities and the opportunity to rethink how software is built.
Learn quickly, pick up new technologies as needed, and choose the right tools to solve problems effectively.
Thrive in small, high-ownership teams where engineers have significant influence over product direction and technical strategy.
Welcome direct, constructive feedback and offer the same to others with clarity and respect.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Legal team is building the next generation of AI-powered products and experiences for the legal industry. We are exploring how advanced AI systems can transform legal workflows, improve access to information, and enable legal professionals and organizations to work more effectively.\n\nAs a founding member of the Legal engineering team, you will help define the technical foundation for this new product area from the earliest stages. You’ll operate at the intersection of AI, product, and real-world legal workflows—identifying opportunities, building prototypes, and turning emerging ideas into scalable products that can create meaningful impact.\n\nWe operate with a startup-like mindset inside OpenAI: small teams, rapid iteration cycles, and a willingness to explore bold ideas, learn quickly, and adapt based on user feedback. Our goal is to build products that meaningfully improve how legal professionals work while leveraging OpenAI’s cutting-edge models and infrastructure.\n\n\n\n\nABOUT THE ROLE\n\nAs a Founding Full-Stack Software Engineer on the Legal team, you will help imagine, build, and scale new AI-powered products for the legal industry. You’ll work across the stack to design intuitive user experiences, build robust backend systems, and create the foundations for products used by legal professionals and organizations around the world.\n\nYou’ll have significant ownership from the earliest stages—working closely with product, design, research, and go-to-market partners to understand customer needs, shape product direction, and deliver high-impact solutions. This includes rapidly prototyping new concepts, building production-quality applications on top of OpenAI’s platforms, and developing new technical approaches when existing systems are not sufficient.\n\nWe’re looking for engineers who thrive in ambiguity, have strong product instincts, and enjoy building from 0→1. You should be comfortable moving quickly, making thoughtful technical decisions, and taking ownership across the entire product lifecycle—from initial exploration through launch and scale.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and ship full-stack products that leverage OpenAI models to solve complex problems in legal workflows.\n\n - Own projects end-to-end, from early prototypes and technical exploration through production deployment and iteration.\n\n - Design and develop intuitive user experiences across frontend and backend systems.\n\n - Build scalable, reliable systems on top of OpenAI’s internal platforms and APIs while contributing new technical foundations where needed.\n\n - Partner closely with product managers, designers, researchers, applied AI teams, and customers to identify opportunities and translate insights into impactful products.\n\n - Rapidly prototype and experiment with new AI capabilities, using real-world feedback to guide product decisions.\n\n - Develop a deep understanding of legal workflows, customer needs, and industry challenges to inform technical strategy.\n\n - Help establish engineering culture, technical standards, and product practices as an early member of the team.\n\n - Learn from and contribute alongside deeply experienced engineers while fostering a high-trust, inclusive, and candid team environment.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 6+ years of professional software engineering experience.\n\n - Have built and shipped full-stack applications end-to-end, from early prototypes through production systems.\n\n - Are excited by ambiguous, open-ended problems and can turn broad ideas into shipped products.\n\n - Have strong frontend and backend engineering skills and enjoy working across the stack.\n\n - Are comfortable moving quickly, iterating based on feedback, and making pragmatic technical decisions.\n\n - Have strong product instincts and enjoy collaborating directly with users and cross-functional partners.\n\n - Are energized by emerging AI capabilities and the opportunity to rethink how software is built.\n\n - Learn quickly, pick up new technologies as needed, and choose the right tools to solve problems effectively.\n\n - Thrive in small, high-ownership teams where engineers have significant influence over product direction and technical strategy.\n\n - Welcome direct, constructive feedback and offer the same to others with clarity and respect.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"54499337-6e1f-48d3-b3fc-8f4e8164960a","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"fa3747de-c25b-4d57-8162-75c4796b0651","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"64e22b9b-2ed1-4f3d-bf0e-7ca074e70e86","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"82492010-ea96-449d-9949-b726b1a22616","title":"Researcher, Alignment CoT Monitorability","department":"Research","team":"Alignment","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-04T23:15:30.874+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/82492010-ea96-449d-9949-b726b1a22616","applyUrl":"https://jobs.ashbyhq.com/openai/82492010-ea96-449d-9949-b726b1a22616/application","descriptionHtml":"The CoT Monitorability team at OpenAI studies whether and when the chain-of-thought of frontier reasoning models is monitorable enough to support scalable oversight. We study how to measure monitorability, which training mechanisms affect monitorability, and speculative methods to improve monitorability. While we mostly focus on CoT monitorability at the moment, we care more generally about any form of monitorability, auditing methods, and improving alignment.
We were the first to show that chain-of-thought monitoring can be a practical additional safety mechanism, and today our monitoring systems are actively used on OpenAI’s largest RL training runs to detect misbehavior. The issues we surface are then used to help improve our reward functions, environments, etc (without directly training against a CoT monitor).
Our work sits in Alignment and intersects with model training, alignment evaluations, monitoring, and frontier-risk research.We care most about monitorability where the stakes are high, and about preserving useful oversight signals as models become more capable.
We’re looking for a researcher with strong empirical ML expertise and a deep interest in model behavior, alignment, or interpretability. Direct chain-of-thought interpretability experience is welcome but not required; strong candidates may come from broader interpretability, alignment, model training, or investigative model-behavior work.
As a researcher on the Alignment team, you will design and run experiments that improve our understanding of model monitorability. You will investigate how training interventions across the model-development pipeline influence whether reasoning remains legible, build evaluations that make those questions measurable, and help translate findings into practical oversight and training recommendations. You may also help develop new monitoring models or methods and apply them to OpenAI’s largest training runs.
This role is especially well suited for someone who can move from an ambiguous model-behavior question to a concrete experimental setup: formulate the hypothesis, build the evaluation or intervention, run the experiment, analyze the result, and decide what the evidence supports. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Design and run empirical studies of chain-of-thought monitorability across frontier reasoning models and training settings.
Build evaluations that measure whether monitors can reliably predict properties of interest, including high-stakes forms of misbehavior.
Investigate how pre-training, synthetic data, mid-training, post-training, reinforcement learning, and other interventions improve or degrade monitorability.
Analyze model behavior and turn observations from monitoring into hypotheses, experiments, and recommendations.
Translate research findings into practical monitoring and oversight approaches that can inform real training runs.
Collaborate with researchers and engineers across model training, alignment evaluations, monitoring, and frontier-risk work.
Produce externally publishable research when results advance the broader science of alignment.
Have strong hands-on experience training, evaluating, or debugging large ML models, especially LLMs.
Have deep curiosity, interest in alignment, and high agency.
Bring depth in alignment, interpretability, model behavior, empirical ML, or adjacent research.
Are excited to investigate chain-of-thought monitorability, monitoring methods, and scalable oversight.
Can turn ambiguous research questions into measurable experiments and follow the evidence when results are subtle or noisy.
Move comfortably between research ideation and engineering execution.
Are curious about multiple approaches to understanding model behavior and are not committed to only one methodological lens.
Operate with high independence while collaborating closely across research and engineering teams.
Care about making increasingly capable AI systems more monitorable, trustworthy, and safe.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe CoT Monitorability team at OpenAI studies whether and when the chain-of-thought of frontier reasoning models is monitorable enough to support scalable oversight. We study how to measure monitorability https://openai.com/index/evaluating-chain-of-thought-monitorability/, which training mechanisms affect monitorability, and speculative methods to improve monitorability. While we mostly focus on CoT monitorability at the moment, we care more generally about any form of monitorability, auditing methods, and improving alignment.\n\nWe were the first to show https://openai.com/index/chain-of-thought-monitoring/ that chain-of-thought monitoring can be a practical additional safety mechanism, and today our monitoring systems are actively used on OpenAI’s largest RL training runs to detect misbehavior. The issues we surface are then used to help improve our reward functions, environments, etc (without directly training against a CoT monitor).\n\nOur work sits in Alignment and intersects with model training, alignment evaluations, monitoring, and frontier-risk research.We care most about monitorability where the stakes are high, and about preserving useful oversight signals as models become more capable.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a researcher with strong empirical ML expertise and a deep interest in model behavior, alignment, or interpretability. Direct chain-of-thought interpretability experience is welcome but not required; strong candidates may come from broader interpretability, alignment, model training, or investigative model-behavior work.\n\nAs a researcher on the Alignment team, you will design and run experiments that improve our understanding of model monitorability. You will investigate how training interventions across the model-development pipeline influence whether reasoning remains legible, build evaluations that make those questions measurable, and help translate findings into practical oversight and training recommendations. You may also help develop new monitoring models or methods and apply them to OpenAI’s largest training runs.\n\nThis role is especially well suited for someone who can move from an ambiguous model-behavior question to a concrete experimental setup: formulate the hypothesis, build the evaluation or intervention, run the experiment, analyze the result, and decide what the evidence supports. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. \n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Design and run empirical studies of chain-of-thought monitorability across frontier reasoning models and training settings.\n\n - Build evaluations that measure whether monitors can reliably predict properties of interest, including high-stakes forms of misbehavior.\n\n - Investigate how pre-training, synthetic data, mid-training, post-training, reinforcement learning, and other interventions improve or degrade monitorability.\n\n - Analyze model behavior and turn observations from monitoring into hypotheses, experiments, and recommendations.\n\n - Translate research findings into practical monitoring and oversight approaches that can inform real training runs.\n\n - Collaborate with researchers and engineers across model training, alignment evaluations, monitoring, and frontier-risk work.\n\n - Produce externally publishable research when results advance the broader science of alignment.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong hands-on experience training, evaluating, or debugging large ML models, especially LLMs.\n\n - Have deep curiosity, interest in alignment, and high agency.\n\n - Bring depth in alignment, interpretability, model behavior, empirical ML, or adjacent research.\n\n - Are excited to investigate chain-of-thought monitorability, monitoring methods, and scalable oversight.\n\n - Can turn ambiguous research questions into measurable experiments and follow the evidence when results are subtle or noisy.\n\n - Move comfortably between research ideation and engineering execution.\n\n - Are curious about multiple approaches to understanding model behavior and are not committed to only one methodological lens.\n\n - Operate with high independence while collaborating closely across research and engineering teams.\n\n - Care about making increasingly capable AI systems more monitorable, trustworthy, and safe.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $500K","compensationTiers":[{"id":"eb79ba26-f7f7-4344-9d5e-7c1221ba0928","tierSummary":"$295K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"98b1ff8f-3c1e-4b90-975b-ccf118e0c376","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e8f826a9-8373-4204-ad09-7bdc74f56be1","summary":"$295K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":500000}]}},{"id":"33b8effb-b048-4934-a279-87fff192a330","title":"Product Manager, Core Models","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-07T20:44:47.742+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/33b8effb-b048-4934-a279-87fff192a330","applyUrl":"https://jobs.ashbyhq.com/openai/33b8effb-b048-4934-a279-87fff192a330/application","descriptionHtml":"About the Team
The Core Models team helps shape how OpenAI’s frontier models are built, measured, and launched. We work across Research, Engineering, Model Design, Data Science, and Product to turn advances in model capabilities into reliable, useful experiences for people. Our scope includes model planning and launches as well as building data flywheels, evaluations and measurement systems to ensure our models have strong capabilities and behavior.
About the Role
As a Product Manager for the Core Models team, you'll be at the forefront of defining and guiding the future of how our AI models work in real-world applications. You will connect user needs to model and systems decisions: how prompts are understood; how information is aggregated and made useful for training and evaluation data; and how capabilities move from research prototypes into the mainline model and launch stack. You will operate comfortably across research, infrastructure, and consumer product surfaces, creating clarity where ownership and technical boundaries are still emerging.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Translate user and product goals into clear model requirements, system architecture choices, and research priorities across query understanding, indexing, retrieval, ranking, tool boundaries, data, training, inference, and evaluation.
Build closed learning loops that turn product usage, explicit feedback, and other user signals into datasets, evaluations, experiments, training priorities, and launch decisions.
Define success across offline evaluations and online product metrics, balancing model quality, usefulness, latency, safety, reliability, and cost.
Partner closely with post-training research, applied product engineering, Model Design, and Data Science to integrate capabilities into the mainline model stack.
Create reusable platforms and operating systems for evaluation, experimentation, and signal collection so that new capabilities improve faster over time.
Use concrete product failures and emerging user needs to identify gaps, form hypotheses, and shape the next wave of research and product investment.
You might thrive in this role if you:
Have deep expertise in product management or closely related experience, including ownership of technically complex products or platforms.
Bring deep fluency in one or more relevant domains: search and information retrieval, recommendation or personalization systems, ML platforms, large-scale data systems, model evaluation, or AI product infrastructure.
Know how to pair offline evaluation with online experimentation and user signals, and can distinguish a useful metric from a convenient one.
Earn the trust of researchers and engineers through technical depth, crisp judgment, and a willingness to engage directly with the details.
Combine consumer product taste with systems rigor, and care about both the quality people feel and the infrastructure that makes it repeatable.
Move quickly in ambiguous environments, communicate directly, and help teams make sound decisions without waiting for perfect information.
Care deeply about how increasingly capable models affect people, and bring humility, judgment, and a strong sense of responsibility to the work.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Core Models team helps shape how OpenAI’s frontier models are built, measured, and launched. We work across Research, Engineering, Model Design, Data Science, and Product to turn advances in model capabilities into reliable, useful experiences for people. Our scope includes model planning and launches as well as building data flywheels, evaluations and measurement systems to ensure our models have strong capabilities and behavior.\n\nAbout the Role\n\nAs a Product Manager for the Core Models team, you'll be at the forefront of defining and guiding the future of how our AI models work in real-world applications. You will connect user needs to model and systems decisions: how prompts are understood; how information is aggregated and made useful for training and evaluation data; and how capabilities move from research prototypes into the mainline model and launch stack. You will operate comfortably across research, infrastructure, and consumer product surfaces, creating clarity where ownership and technical boundaries are still emerging.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Translate user and product goals into clear model requirements, system architecture choices, and research priorities across query understanding, indexing, retrieval, ranking, tool boundaries, data, training, inference, and evaluation.\n\n - Build closed learning loops that turn product usage, explicit feedback, and other user signals into datasets, evaluations, experiments, training priorities, and launch decisions.\n\n - Define success across offline evaluations and online product metrics, balancing model quality, usefulness, latency, safety, reliability, and cost.\n\n - Partner closely with post-training research, applied product engineering, Model Design, and Data Science to integrate capabilities into the mainline model stack.\n\n - Create reusable platforms and operating systems for evaluation, experimentation, and signal collection so that new capabilities improve faster over time.\n\n - Use concrete product failures and emerging user needs to identify gaps, form hypotheses, and shape the next wave of research and product investment.\n\nYou might thrive in this role if you:\n\n - Have deep expertise in product management or closely related experience, including ownership of technically complex products or platforms.\n\n - Bring deep fluency in one or more relevant domains: search and information retrieval, recommendation or personalization systems, ML platforms, large-scale data systems, model evaluation, or AI product infrastructure.\n\n - Know how to pair offline evaluation with online experimentation and user signals, and can distinguish a useful metric from a convenient one.\n\n - Earn the trust of researchers and engineers through technical depth, crisp judgment, and a willingness to engage directly with the details.\n\n - Combine consumer product taste with systems rigor, and care about both the quality people feel and the infrastructure that makes it repeatable.\n\n - Move quickly in ambiguous environments, communicate directly, and help teams make sound decisions without waiting for perfect information.\n\n - Care deeply about how increasingly capable models affect people, and bring humility, judgment, and a strong sense of responsibility to the work.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $490K","compensationTiers":[{"id":"22e988b7-59b1-4f11-b2d0-fd868523a0d7","tierSummary":"$347K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1db0d62b-9156-41ef-8b0a-8dabdb5c7106","summary":"$347K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":490000},{"id":"927b31d2-a107-4ada-8125-11b0c3bc2cb4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":490000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0b80474f-6438-4b41-94e4-0e653c7e3457","title":"Customer Success Manager - Ads Solutions (Dutch speaking)","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-21T17:37:19.503+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0b80474f-6438-4b41-94e4-0e653c7e3457","applyUrl":"https://jobs.ashbyhq.com/openai/0b80474f-6438-4b41-94e4-0e653c7e3457/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the Role
We’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.
This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.
This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
Identify opportunities to expand partnerships through increased product adoption and incremental investment.
Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
Surface advertiser feedback and insights to inform product improvements and long-term strategy.
Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.
You might thrive in this role if you:
Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
Have experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
Are comfortable interpreting performance data and translating insights into strategic recommendations.
Have experience with data querying (e.g. SQL, advanced excel/GSheet)
Communicate clearly and build trust with both technical and non-technical stakeholders.
Operate with ownership and accountability in fast-moving, evolving environments.
Demonstrate sound judgment and a commitment to user trust and responsible platform growth.
Speak fluent Dutch/Flemish and English
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.\n\nAbout the Role\n\nWe’re looking for a Customer Success Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.\n\nThis role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.\n\nThis role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own relationships with a portfolio of advertising partners, serving as their primary point of contact.\n\n - Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.\n\n - Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.\n\n - Identify opportunities to expand partnerships through increased product adoption and incremental investment.\n\n - Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.\n\n - Surface advertiser feedback and insights to inform product improvements and long-term strategy.\n\n - Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.\n\nYou might thrive in this role if you:\n\n - Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.\n\n - Have experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.\n\n - Are comfortable interpreting performance data and translating insights into strategic recommendations.\n\n - Have experience with data querying (e.g. SQL, advanced excel/GSheet)\n\n - Communicate clearly and build trust with both technical and non-technical stakeholders.\n\n - Operate with ownership and accountability in fast-moving, evolving environments.\n\n - Demonstrate sound judgment and a commitment to user trust and responsible platform growth.\n\n - Speak fluent Dutch/Flemish and English\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0a24703f-6108-4422-807e-78831dd98ed1","title":"Manager, Applied AI Engineering (Enterprise)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}},{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-08-31T13:59:22.188+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0a24703f-6108-4422-807e-78831dd98ed1","applyUrl":"https://jobs.ashbyhq.com/openai/0a24703f-6108-4422-807e-78831dd98ed1/application","descriptionHtml":"The Technical Success team helps OpenAI’s customers realize meaningful and sustained value from our technology. We partner with customers throughout their journey—from initial exploration and solution design to production implementation and organization-wide adoption.
Applied AI Engineers serve as trusted technical partners to customer executives, engineering teams, product leaders, security organizations, and transformation teams. They combine deep technical judgment with strong customer instincts, translating frontier AI capabilities into secure, reliable systems and durable business outcomes.
We are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers.
You will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units.
This role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal.
You will also help define how we serve enterprise customers at scale by developing effective coverage models, reusable implementation patterns, technical enablement, escalation mechanisms, and systems for turning field insights into high-quality product feedback.
Build, manage, and develop a high-performing team of Applied AI Engineers supporting large and complex enterprise customers.
Own the quality and impact of the team’s work across solution design, implementation, production readiness, adoption, and expansion.
Coach the team through decisions involving architecture, model selection, evaluations, reliability, latency, safety, security, governance, and cost.
Establish an operating model for prioritizing accounts and engagements according to customer needs, strategic value, technical complexity, and potential for repeatable impact.
Serve as a senior technical escalation point during critical launches, production incidents, complex integrations, and high-stakes customer decisions.
Partner with customer executives and technical leaders to connect implementation decisions to measurable business and operational outcomes.
Help customers progress from experimentation to production systems and sustained adoption across their organizations.
Partner closely with Sales and Solutions Engineering to create continuity throughout the customer lifecycle and maintain shared accountability for customer success.
Translate customer needs and recurring implementation challenges into actionable feedback for Product, Research, Engineering, Security, and other internal teams.
Identify scalable market patterns, distinguish them from bespoke requests, and advocate for investments that can benefit multiple customers.
Develop reusable architectures, evaluation methods, playbooks, tooling, and enablement that improve time to value across the enterprise portfolio.
Establish mechanisms for measuring production implementations, adoption, customer outcomes, delivery quality, team capacity, and the impact of reusable work.
Hire thoughtfully, raise the technical and leadership bar, and foster a culture of accountability, curiosity, collaboration, inclusion, and continuous learning.
Represent OpenAI with credibility and sound judgment in conversations with senior customer and internal stakeholders.
Have significant experience managing customer-facing technical teams, such as Applied AI Engineers, Solutions Architects, Forward Deployed Engineers, Customer Engineers, or Technical Account Managers.
Have built or led teams responsible for implementing complex software, data, machine learning, or AI systems in enterprise environments.
Maintain sufficient technical depth to evaluate architectures, ask incisive questions, challenge assumptions, and coach engineers through difficult implementation decisions.
Have experience taking AI, machine learning, or other technically complex systems from prototype to production.
Understand production-system requirements, including reliability, observability, security, privacy, data governance, evaluation, and operational readiness.
Have led teams through ambiguity, competing priorities, escalations, and rapidly evolving products or markets.
Can translate effectively among technical details, customer needs, product strategy, and business outcomes.
Have worked with large organizations involving multiple business units, stakeholder groups, procurement processes, or governance requirements.
Demonstrate strong executive presence and can build trust with engineering leaders, business executives, security teams, and other senior stakeholders.
Have designed operating models, coverage strategies, prioritization frameworks, or repeatable delivery processes for a growing technical organization.
Are a strong cross-functional partner who can navigate disagreement directly while maintaining trust and shared accountability.
Use data and clear principles to allocate limited resources across a large portfolio of opportunities.
Care deeply about developing people and have a track record of coaching team members, raising performance, and building inclusive teams.
Are energized by helping organizations adopt frontier AI responsibly and turn emerging capabilities into durable value.
Leading teams in applied AI engineering, solutions architecture, forward-deployed engineering, professional services, technical consulting, or customer engineering.
Implementing generative AI, machine learning, developer platforms, cloud infrastructure, data platforms, or other complex enterprise technologies.
Working with customers in semiconductors, media, entertainment, or similarly complex and technology-intensive industries.
Supporting global customers, multi-business-unit implementations, regulated workflows, or large-scale organizational transformations.
Building technical enablement, reusable solution patterns, evaluation frameworks, or customer implementation methodologies.
Direct experience in these industries is not required. We value leaders who can recognize common technical and organizational patterns while adapting their approach to different customer environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Technical Success team helps OpenAI’s customers realize meaningful and sustained value from our technology. We partner with customers throughout their journey—from initial exploration and solution design to production implementation and organization-wide adoption.\n\nApplied AI Engineers serve as trusted technical partners to customer executives, engineering teams, product leaders, security organizations, and transformation teams. They combine deep technical judgment with strong customer instincts, translating frontier AI capabilities into secure, reliable systems and durable business outcomes.\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers.\n\nYou will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units.\n\nThis role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal.\n\nYou will also help define how we serve enterprise customers at scale by developing effective coverage models, reusable implementation patterns, technical enablement, escalation mechanisms, and systems for turning field insights into high-quality product feedback.\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Build, manage, and develop a high-performing team of Applied AI Engineers supporting large and complex enterprise customers.\n\n - Own the quality and impact of the team’s work across solution design, implementation, production readiness, adoption, and expansion.\n\n - Coach the team through decisions involving architecture, model selection, evaluations, reliability, latency, safety, security, governance, and cost.\n\n - Establish an operating model for prioritizing accounts and engagements according to customer needs, strategic value, technical complexity, and potential for repeatable impact.\n\n - Serve as a senior technical escalation point during critical launches, production incidents, complex integrations, and high-stakes customer decisions.\n\n - Partner with customer executives and technical leaders to connect implementation decisions to measurable business and operational outcomes.\n\n - Help customers progress from experimentation to production systems and sustained adoption across their organizations.\n\n - Partner closely with Sales and Solutions Engineering to create continuity throughout the customer lifecycle and maintain shared accountability for customer success.\n\n - Translate customer needs and recurring implementation challenges into actionable feedback for Product, Research, Engineering, Security, and other internal teams.\n\n - Identify scalable market patterns, distinguish them from bespoke requests, and advocate for investments that can benefit multiple customers.\n\n - Develop reusable architectures, evaluation methods, playbooks, tooling, and enablement that improve time to value across the enterprise portfolio.\n\n - Establish mechanisms for measuring production implementations, adoption, customer outcomes, delivery quality, team capacity, and the impact of reusable work.\n\n - Hire thoughtfully, raise the technical and leadership bar, and foster a culture of accountability, curiosity, collaboration, inclusion, and continuous learning.\n\n - Represent OpenAI with credibility and sound judgment in conversations with senior customer and internal stakeholders.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have significant experience managing customer-facing technical teams, such as Applied AI Engineers, Solutions Architects, Forward Deployed Engineers, Customer Engineers, or Technical Account Managers.\n\n - Have built or led teams responsible for implementing complex software, data, machine learning, or AI systems in enterprise environments.\n\n - Maintain sufficient technical depth to evaluate architectures, ask incisive questions, challenge assumptions, and coach engineers through difficult implementation decisions.\n\n - Have experience taking AI, machine learning, or other technically complex systems from prototype to production.\n\n - Understand production-system requirements, including reliability, observability, security, privacy, data governance, evaluation, and operational readiness.\n\n - Have led teams through ambiguity, competing priorities, escalations, and rapidly evolving products or markets.\n\n - Can translate effectively among technical details, customer needs, product strategy, and business outcomes.\n\n - Have worked with large organizations involving multiple business units, stakeholder groups, procurement processes, or governance requirements.\n\n - Demonstrate strong executive presence and can build trust with engineering leaders, business executives, security teams, and other senior stakeholders.\n\n - Have designed operating models, coverage strategies, prioritization frameworks, or repeatable delivery processes for a growing technical organization.\n\n - Are a strong cross-functional partner who can navigate disagreement directly while maintaining trust and shared accountability.\n\n - Use data and clear principles to allocate limited resources across a large portfolio of opportunities.\n\n - Care deeply about developing people and have a track record of coaching team members, raising performance, and building inclusive teams.\n\n - Are energized by helping organizations adopt frontier AI responsibly and turn emerging capabilities into durable value.\n\n\n\nRELEVANT EXPERIENCE MAY INCLUDE\n\n - Leading teams in applied AI engineering, solutions architecture, forward-deployed engineering, professional services, technical consulting, or customer engineering.\n\n - Implementing generative AI, machine learning, developer platforms, cloud infrastructure, data platforms, or other complex enterprise technologies.\n\n - Working with customers in semiconductors, media, entertainment, or similarly complex and technology-intensive industries.\n\n - Supporting global customers, multi-business-unit implementations, regulated workflows, or large-scale organizational transformations.\n\n - Building technical enablement, reusable solution patterns, evaluation frameworks, or customer implementation methodologies.\n\nDirect experience in these industries is not required. We value leaders who can recognize common technical and organizational patterns while adapting their approach to different customer environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$251K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$251K - $335K","compensationTiers":[{"id":"f6755775-1921-4012-b9a4-c960412a416a","tierSummary":"$251K – $335K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"61a5fd1b-bab2-4cb4-b5c9-e76763d86872","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"99fd3643-05aa-4272-a759-abfa3597bada","summary":"$251K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":335000}]}},{"id":"bbad4315-1f13-4b2f-b595-cf1287274f2f","title":"Network Operations Engineer, AI Networking","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T00:10:05.457+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bbad4315-1f13-4b2f-b595-cf1287274f2f","applyUrl":"https://jobs.ashbyhq.com/openai/bbad4315-1f13-4b2f-b595-cf1287274f2f/application","descriptionHtml":"About the Team
OpenAI’s Infrastructure Operations team is responsible for the availability, reliability, and operational excellence of one of the world’s largest AI infrastructure networks. The team owns day-to-day operations of production AI networks across Industrial Compute's data centers, working with colocation providers, deployment teams, and hardware vendors to deliver highly available GPU infrastructure for AI training and inference workloads.
About the Role
We are seeking an Infrastructure Operations Engineer to operate and improve the large-scale Ethernet fabrics that support GPU clusters, storage systems, and management infrastructure. This role combines hands-on production operations with automation, observability, and incident response across a global AI network.
The ideal candidate has experience operating high-availability data center, cloud, AI, or HPC networks and can move comfortably from physical-layer troubleshooting to routing and fabric behavior, change execution, and root-cause analysis. You will partner closely with network architecture, systems engineering, GPU engineering, storage engineering, security, deployment, site operations, service providers, colocation partners, and hardware vendors to raise reliability and reduce operational toil.
Key Responsibilities
Own the operational health, availability, and reliability of production AI network infrastructure across Industrial Compute's data centers.
Monitor, troubleshoot, and resolve network incidents while meeting service-level objectives (SLOs), reducing Mean Time to Detect (MTTD), and minimizing Mean Time to Recovery (MTTR).
Operate and maintain large-scale Ethernet fabrics supporting GPU compute, storage, and management networks.
Execute production network changes, maintenance windows, and capacity expansions with minimal customer impact.
Manage the hardware lifecycle, including switch and optics replacements, RMA coordination, software upgrades, and preventive maintenance.
Support new AI cluster deployments, data center expansions, and infrastructure migrations in partnership with deployment and engineering teams.
Partner with cloud service providers (CSPs), colocation providers, Smart Hands teams, and hardware vendors to maintain production infrastructure.
Perform root-cause analysis (RCA) for production incidents and drive permanent corrective actions that eliminate recurring issues.
Build and maintain monitoring, telemetry, dashboards, and alerting to improve network observability and proactive issue detection.
Develop and improve operational runbooks, playbooks, troubleshooting documentation, and standard operating procedures.
Automate repetitive operational tasks using Python and infrastructure automation frameworks to reduce toil and improve efficiency.
Continuously identify opportunities to improve service reliability, scalability, operational maturity, and engineering efficiency.
Qualifications
Bachelor’s degree in Computer Science, Network Engineering, or a related discipline, or equivalent practical experience.
5+ years of experience operating large-scale data center, cloud, AI, or HPC network infrastructure.
Experience supporting production network environments with high-availability requirements.
Hands-on experience with one or more of the following platforms: Cisco NX-OS, Arista EOS, NVIDIA Spectrum / Cumulus Linux, or Juniper JunOS.
Strong knowledge of Layer 2 and Layer 3 networking, BGP, OSPF, ECMP, MLAG, LACP, VRFs, and VLANs.
Experience troubleshooting physical infrastructure, including fiber optics, transceivers, DAC/AOC cables, and high-speed Ethernet links.
Experience performing software upgrades, hardware maintenance, and production change management.
Excellent analytical and troubleshooting skills, with the ability to communicate technical risk clearly across teams.
Preferred Skills
Experience operating AI or High-Performance Computing (HPC) network environments.
Experience with NVIDIA AI networking technologies and GPU infrastructure.
Experience supporting RoCE v2 or RDMA-based Ethernet fabrics, with a strong understanding of Priority Flow Control (PFC), Explicit Congestion Notification (ECN), Data Center Quantized Congestion Notification (DCQCN), Quality of Service (QoS), and lossless Ethernet networking.
Experience supporting 100G, 200G, 400G, and 800G Ethernet networks.
Experience with GPU platforms including NVIDIA HGX, DGX, GB200, or equivalent AI infrastructure.
Experience supporting distributed storage environments such as VAST, DDN, or similar technologies.
Experience working with cloud service providers such as AWS, Azure, or Google Cloud, and with third-party colocation providers.
Experience with network monitoring and telemetry technologies, including Prometheus, Grafana, gNMI, streaming telemetry, SNMP, or similar tools.
Experience developing automation using Python, Git, REST APIs, Terraform, or similar automation frameworks.
Work Environment and On-Call
Participate in a 24x7 on-call rotation supporting mission-critical AI infrastructure.
Support time-sensitive production incidents, maintenance windows, capacity expansions, and network changes with a focus on service availability and minimal customer impact.
This role requires up to 30% travel to data center locations for new turnups and acceptance activities, as needed.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Infrastructure Operations team is responsible for the availability, reliability, and operational excellence of one of the world’s largest AI infrastructure networks. The team owns day-to-day operations of production AI networks across Industrial Compute's data centers, working with colocation providers, deployment teams, and hardware vendors to deliver highly available GPU infrastructure for AI training and inference workloads.\n\nAbout the Role\n\nWe are seeking an Infrastructure Operations Engineer to operate and improve the large-scale Ethernet fabrics that support GPU clusters, storage systems, and management infrastructure. This role combines hands-on production operations with automation, observability, and incident response across a global AI network.\n\nThe ideal candidate has experience operating high-availability data center, cloud, AI, or HPC networks and can move comfortably from physical-layer troubleshooting to routing and fabric behavior, change execution, and root-cause analysis. You will partner closely with network architecture, systems engineering, GPU engineering, storage engineering, security, deployment, site operations, service providers, colocation partners, and hardware vendors to raise reliability and reduce operational toil.\n\nKey Responsibilities\n\n - Own the operational health, availability, and reliability of production AI network infrastructure across Industrial Compute's data centers.\n\n - Monitor, troubleshoot, and resolve network incidents while meeting service-level objectives (SLOs), reducing Mean Time to Detect (MTTD), and minimizing Mean Time to Recovery (MTTR).\n\n - Operate and maintain large-scale Ethernet fabrics supporting GPU compute, storage, and management networks.\n\n - Execute production network changes, maintenance windows, and capacity expansions with minimal customer impact.\n\n - Manage the hardware lifecycle, including switch and optics replacements, RMA coordination, software upgrades, and preventive maintenance.\n\n - Support new AI cluster deployments, data center expansions, and infrastructure migrations in partnership with deployment and engineering teams.\n\n - Partner with cloud service providers (CSPs), colocation providers, Smart Hands teams, and hardware vendors to maintain production infrastructure.\n\n - Perform root-cause analysis (RCA) for production incidents and drive permanent corrective actions that eliminate recurring issues.\n\n - Build and maintain monitoring, telemetry, dashboards, and alerting to improve network observability and proactive issue detection.\n\n - Develop and improve operational runbooks, playbooks, troubleshooting documentation, and standard operating procedures.\n\n - Automate repetitive operational tasks using Python and infrastructure automation frameworks to reduce toil and improve efficiency.\n\n - Continuously identify opportunities to improve service reliability, scalability, operational maturity, and engineering efficiency.\n\nQualifications\n\n - Bachelor’s degree in Computer Science, Network Engineering, or a related discipline, or equivalent practical experience.\n\n - 5+ years of experience operating large-scale data center, cloud, AI, or HPC network infrastructure.\n\n - Experience supporting production network environments with high-availability requirements.\n\n - Hands-on experience with one or more of the following platforms: Cisco NX-OS, Arista EOS, NVIDIA Spectrum / Cumulus Linux, or Juniper JunOS.\n\n - Strong knowledge of Layer 2 and Layer 3 networking, BGP, OSPF, ECMP, MLAG, LACP, VRFs, and VLANs.\n\n - Experience troubleshooting physical infrastructure, including fiber optics, transceivers, DAC/AOC cables, and high-speed Ethernet links.\n\n - Experience performing software upgrades, hardware maintenance, and production change management.\n\n - Excellent analytical and troubleshooting skills, with the ability to communicate technical risk clearly across teams.\n\nPreferred Skills\n\n - Experience operating AI or High-Performance Computing (HPC) network environments.\n\n - Experience with NVIDIA AI networking technologies and GPU infrastructure.\n\n - Experience supporting RoCE v2 or RDMA-based Ethernet fabrics, with a strong understanding of Priority Flow Control (PFC), Explicit Congestion Notification (ECN), Data Center Quantized Congestion Notification (DCQCN), Quality of Service (QoS), and lossless Ethernet networking.\n\n - Experience supporting 100G, 200G, 400G, and 800G Ethernet networks.\n\n - Experience with GPU platforms including NVIDIA HGX, DGX, GB200, or equivalent AI infrastructure.\n\n - Experience supporting distributed storage environments such as VAST, DDN, or similar technologies.\n\n - Experience working with cloud service providers such as AWS, Azure, or Google Cloud, and with third-party colocation providers.\n\n - Experience with network monitoring and telemetry technologies, including Prometheus, Grafana, gNMI, streaming telemetry, SNMP, or similar tools.\n\n - Experience developing automation using Python, Git, REST APIs, Terraform, or similar automation frameworks.\n\nWork Environment and On-Call\n\n - Participate in a 24x7 on-call rotation supporting mission-critical AI infrastructure.\n\n - Support time-sensitive production incidents, maintenance windows, capacity expansions, and network changes with a focus on service availability and minimal customer impact.\n\n - This role requires up to 30% travel to data center locations for new turnups and acceptance activities, as needed.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$157K – $302K • Offers Equity","scrapeableCompensationSalarySummary":"$157K - $302K","compensationTiers":[{"id":"127119c9-98cc-4800-86ea-d9a242555a64","tierSummary":"$157K – $302K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9a3d942d-dfac-4f79-9e60-71d58ea3cb57","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"11102b1f-6538-4d26-9e5a-ba93d9d5bb68","summary":"$157K – $302K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157000,"maxValue":302000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157000,"maxValue":302000}]}},{"id":"6922ab5c-5b90-4da2-ab10-cbc46d4f4860","title":"Tech Lead Manager, Education","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-10T05:36:37.356+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6922ab5c-5b90-4da2-ab10-cbc46d4f4860","applyUrl":"https://jobs.ashbyhq.com/openai/6922ab5c-5b90-4da2-ab10-cbc46d4f4860/application","descriptionHtml":"About the Team
OpenAI’s Education team is building products that advance how people learn with AI. The team works across higher education institutions, K-12 districts, and country-level partnerships, including applied research on how AI affects learning and cognitive outcomes.
The team owns owns ChatGPT Edu, ChatGPT for Teachers, and related product/research work. The team partners closely with go-to-market, research, Consumer Learning, and model teams to turn education-specific insights into product experiences that can improve ChatGPT more broadly.
Some of our recent work:
About the Role
We’re looking for a hands-on Tech Lead Manager to lead and manage a team of senior full-stack engineers building AI-native learning experiences in ChatGPT. This person will combine technical execution, product judgment, and people leadership: they will write and ship code, manage engineers, and help shape the product direction for how students and Educators use AI.
In This Role, You Will
Lead and manage a team of three senior full-stack engineers.
Build product experiences for ChatGPT Education, ChatGPT for Teachers, and AI-native learning workflows.
Partner with research teams on field studies, randomized control trials, classifiers, data pipelines, and cognitive-outcome measurement.
Collaborate with Consumer Learning and model teams to translate education insights into broader ChatGPT behavior and product improvements.
Drive execution across product, engineering, research, go-to-market, and partner teams.
Help define product strategy, priorities, and delivery plans for a new product pod.
You Might Thrive In This Role If You
Have several years of direct people-management experience with engineers.
Are still highly technical and comfortable doing IC engineering work.
Have strong product sense and can operate like a GM for a focused product area.
Can lead senior engineers with credibility and clear technical direction.
Are effective at cross-functional influence, communication, and project management.
Are genuinely interested in education, learning science, and how AI can improve learning outcomes.
Have experience operating in a large, complex technology organization.
Nice To Have
Experience in education, learning products, learning science, or edtech.
Experience across both larger technology companies and startup-like environments.
Experience building products that connect research, data pipelines, and user-facing product experiences.
Experience with B2B products that can later scale into broader consumer workflows.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Education team is building products that advance how people learn with AI. The team works across higher education institutions, K-12 districts, and country-level partnerships, including applied research on how AI affects learning and cognitive outcomes.\n\nThe team owns owns ChatGPT Edu, ChatGPT for Teachers, and related product/research work. The team partners closely with go-to-market, research, Consumer Learning, and model teams to turn education-specific insights into product experiences that can improve ChatGPT more broadly.\n\nSome of our recent work:\n\n - New Education Plugins for ChatGPT Work and Codex https://www.linkedin.com/posts/leahbelsky_new-education-plugins-for-chatgpt-work-ugcPost-7490452691794612224-Qs00/?rcm=ACoAABieResBU17vLQB6PJl1aP5hT_4oszy7jNo&utm_medium=member_desktop_web&utm_source=social_share_send\n\n - New tools for understanding AI and learning outcomes https://openai.com/index/understanding-ai-and-learning-outcomes/\n\n - Education for countries https://openai.com/index/edu-for-countries/\n\n - Advancements in higher education https://openai.com/index/ai-education-opportunity/\n\n - Early product work - Introducing Study Mode https://openai.com/index/chatgpt-study-mode/\n\nAbout the Role\n\nWe’re looking for a hands-on Tech Lead Manager to lead and manage a team of senior full-stack engineers building AI-native learning experiences in ChatGPT. This person will combine technical execution, product judgment, and people leadership: they will write and ship code, manage engineers, and help shape the product direction for how students and Educators use AI.\n\nIn This Role, You Will\n\n - Lead and manage a team of three senior full-stack engineers.\n\n - Build product experiences for ChatGPT Education, ChatGPT for Teachers, and AI-native learning workflows.\n\n - Partner with research teams on field studies, randomized control trials, classifiers, data pipelines, and cognitive-outcome measurement.\n\n - Collaborate with Consumer Learning and model teams to translate education insights into broader ChatGPT behavior and product improvements.\n\n - Drive execution across product, engineering, research, go-to-market, and partner teams.\n\n - Help define product strategy, priorities, and delivery plans for a new product pod.\n\nYou Might Thrive In This Role If You\n\n - Have several years of direct people-management experience with engineers.\n\n - Are still highly technical and comfortable doing IC engineering work.\n\n - Have strong product sense and can operate like a GM for a focused product area.\n\n - Can lead senior engineers with credibility and clear technical direction.\n\n - Are effective at cross-functional influence, communication, and project management.\n\n - Are genuinely interested in education, learning science, and how AI can improve learning outcomes.\n\n - Have experience operating in a large, complex technology organization.\n\nNice To Have\n\n - Experience in education, learning products, learning science, or edtech.\n\n - Experience across both larger technology companies and startup-like environments.\n\n - Experience building products that connect research, data pipelines, and user-facing product experiences.\n\n - Experience with B2B products that can later scale into broader consumer workflows.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$401K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$401K - $445K","compensationTiers":[{"id":"7d486ce3-4914-45f2-96d0-afe730305bfc","tierSummary":"$401K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"398a4931-628b-4dab-96b4-ff4922a884f1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"327d05d6-2db7-4c48-bd01-3811ee6fdbc6","summary":"$401K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":445000}]}},{"id":"ca54cd23-2bcc-4327-bcb6-46d81ed414a8","title":"Software Engineer, ChatGPT Shopping","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-09T22:15:49.719+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ca54cd23-2bcc-4327-bcb6-46d81ed414a8","applyUrl":"https://jobs.ashbyhq.com/openai/ca54cd23-2bcc-4327-bcb6-46d81ed414a8/application","descriptionHtml":"About the Team
ChatGPT is evolving from answering questions to becoming a deeply personalized assistant that helps people discover, create, and make decisions across everyday life. We're building new multimodal product experiences that combine language, images, personalization, and interactive interfaces to help millions of users accomplish tasks in entirely new ways.
This team sits at the intersection of AI research, product engineering, design, and consumer experiences. We move quickly, ship frequently, and work on products that define how people interact with AI every day.
About the Role
We're looking for exceptional full stack product engineers who love building polished consumer experiences from the ground up.
You'll work across frontend, backend, AI-powered workflows, and rich interactive interfaces to create new product experiences that blend conversation, visual understanding, personalization, and commerce. You'll collaborate closely with designers, researchers, product managers, and model teams to rapidly prototype, launch, and iterate on experiences used by millions of people.
This is an opportunity to help invent entirely new interaction paradigms—not just build traditional web applications.
In This Role, You Will
Design and build end-to-end product experiences across web services, APIs, and modern frontend applications.
Partner closely with product, design, and research to rapidly prototype and launch new AI-native experiences.
Build intuitive, performant interfaces that make advanced AI capabilities feel simple and delightful.
Develop scalable backend systems that power personalized, real-time product experiences.
Work with multimodal capabilities including text, images, and interactive UI components.
Iterate quickly using user feedback, experimentation, and product metrics.
Help define engineering standards, architecture, and technical direction for a fast-growing product area.
You Might Thrive If You
Have significant experience building consumer-facing products end to end.
Are comfortable moving across frontend, backend, infrastructure, and product architecture.
Care deeply about craft, user experience, and product quality.
Enjoy ambiguity and are energized by taking ideas from zero to one.
Think like both an engineer and a product builder.
Have strong systems thinking while maintaining exceptional attention to detail.
Communicate well across engineering, design, product, and research teams.
Preferred Qualifications
Strong experience with modern frontend technologies (React, TypeScript, Next.js, or similar).
Experience building scalable backend services using Python, Go, Node.js, Rust, or comparable technologies.
Familiarity with distributed systems, APIs, and cloud infrastructure.
Experience building highly interactive consumer products.
Background working with AI, machine learning products, search, recommendations, personalization, or multimodal systems is a plus.
A track record of shipping products quickly while maintaining engineering quality.
What Success Looks Like
Successful engineers on this team combine strong technical execution with excellent product judgment. They move fluidly between prototyping and production systems, collaborate effectively across disciplines, and consistently deliver experiences that feel intuitive, elegant, and magical to users.
They are excited by fast iteration, comfortable making decisions with imperfect information, and motivated by building products that redefine how people use AI every day.
Why OpenAI
At OpenAI, you'll work alongside some of the world's best researchers, engineers, designers, and product thinkers to build AI that benefits everyone. We value curiosity, ownership, humility, and a bias toward shipping impactful products.
If you're excited about inventing new consumer experiences powered by frontier AI—and want to help shape the future of how millions of people interact with technology—we'd love to hear from you.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nChatGPT is evolving from answering questions to becoming a deeply personalized assistant that helps people discover, create, and make decisions across everyday life. We're building new multimodal product experiences that combine language, images, personalization, and interactive interfaces to help millions of users accomplish tasks in entirely new ways.\n\nThis team sits at the intersection of AI research, product engineering, design, and consumer experiences. We move quickly, ship frequently, and work on products that define how people interact with AI every day.\n\nAbout the Role\n\nWe're looking for exceptional full stack product engineers who love building polished consumer experiences from the ground up.\n\nYou'll work across frontend, backend, AI-powered workflows, and rich interactive interfaces to create new product experiences that blend conversation, visual understanding, personalization, and commerce. You'll collaborate closely with designers, researchers, product managers, and model teams to rapidly prototype, launch, and iterate on experiences used by millions of people.\n\nThis is an opportunity to help invent entirely new interaction paradigms—not just build traditional web applications.\n\nIn This Role, You Will\n\n - Design and build end-to-end product experiences across web services, APIs, and modern frontend applications.\n\n - Partner closely with product, design, and research to rapidly prototype and launch new AI-native experiences.\n\n - Build intuitive, performant interfaces that make advanced AI capabilities feel simple and delightful.\n\n - Develop scalable backend systems that power personalized, real-time product experiences.\n\n - Work with multimodal capabilities including text, images, and interactive UI components.\n\n - Iterate quickly using user feedback, experimentation, and product metrics.\n\n - Help define engineering standards, architecture, and technical direction for a fast-growing product area.\n\nYou Might Thrive If You\n\n - Have significant experience building consumer-facing products end to end.\n\n - Are comfortable moving across frontend, backend, infrastructure, and product architecture.\n\n - Care deeply about craft, user experience, and product quality.\n\n - Enjoy ambiguity and are energized by taking ideas from zero to one.\n\n - Think like both an engineer and a product builder.\n\n - Have strong systems thinking while maintaining exceptional attention to detail.\n\n - Communicate well across engineering, design, product, and research teams.\n\nPreferred Qualifications\n\n - Strong experience with modern frontend technologies (React, TypeScript, Next.js, or similar).\n\n - Experience building scalable backend services using Python, Go, Node.js, Rust, or comparable technologies.\n\n - Familiarity with distributed systems, APIs, and cloud infrastructure.\n\n - Experience building highly interactive consumer products.\n\n - Background working with AI, machine learning products, search, recommendations, personalization, or multimodal systems is a plus.\n\n - A track record of shipping products quickly while maintaining engineering quality.\n\nWhat Success Looks Like\n\nSuccessful engineers on this team combine strong technical execution with excellent product judgment. They move fluidly between prototyping and production systems, collaborate effectively across disciplines, and consistently deliver experiences that feel intuitive, elegant, and magical to users.\n\nThey are excited by fast iteration, comfortable making decisions with imperfect information, and motivated by building products that redefine how people use AI every day.\n\nWhy OpenAI\n\nAt OpenAI, you'll work alongside some of the world's best researchers, engineers, designers, and product thinkers to build AI that benefits everyone. We value curiosity, ownership, humility, and a bias toward shipping impactful products.\n\nIf you're excited about inventing new consumer experiences powered by frontier AI—and want to help shape the future of how millions of people interact with technology—we'd love to hear from you.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"c1ac56fd-860f-4555-9cbf-54a9c5b91ab9","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"95f06456-bb24-47e6-8bbb-54def9217588","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3ee71425-c1ee-4424-bfe5-2063363139f0","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"eefeb527-4e36-432e-a787-88e4672e29e1","title":"Software Engineer, Codex Cyber","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-07T05:36:29.100+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/eefeb527-4e36-432e-a787-88e4672e29e1","applyUrl":"https://jobs.ashbyhq.com/openai/eefeb527-4e36-432e-a787-88e4672e29e1/application","descriptionHtml":"About the Team
Codex is OpenAI's software engineering agent. Codex Security extends that work into one of the most important product areas in AI: helping organizations find, validate, prioritize, and fix real vulnerabilities in the software they build and depend on.
The Codex Cyber team is building the product and platform foundations for AI-native application security. This includes Codex Security product experiences, cloud-based security analysis, platform controls across Codex, customer deployment and support tooling, and infrastructure that helps security researchers and cyber models improve over time. The team is early, small, and growing quickly, with a mandate to move fast and hire exceptional builders.
About the Role
We are looking for software engineers first: strong full-stack or product-minded generalists who can own ambiguous product and platform problems end to end. Security experience is helpful, and security curiosity is important, but this is not a role for security specialists who only occasionally write code. The right person is an excellent builder who is excited to work in security and can turn complex research, product, and customer needs into reliable systems.
You will work across user-facing product surfaces, developer workflows, backend services, security analysis pipelines, cloud infrastructure, and internal tooling. You may build features that make Codex Security more useful for application security teams, systems that scale cloud-based security analysis, platform controls that make agentic coding safer, or infrastructure that helps security researchers and models become more effective. You will collaborate closely with engineering, product, security research, infrastructure, and customer-facing partners as Codex Cyber becomes a major product and platform investment for OpenAI.
In this role, you will:
Build end-to-end product features for Codex Security, from developer-facing interfaces to APIs, backend services, and workflow tooling.
Own ambiguous 0-to-1 projects across product pods, platform security controls, customer deployment workflows, and cyber model infrastructure.
Translate security research and model capabilities into intuitive workflows that help teams find, validate, prioritize, and remediate vulnerabilities with high signal.
Design scalable, observable systems for long-running analyses across large codebases and enterprise environments.
Partner with product, security research, infrastructure, and customer-facing teams to iterate quickly from real-world feedback.
Help shape the technical direction and architecture of Codex Cyber as the team and product surface area grow.
You might thrive in this role if you:
Are an excellent software engineer with strong fundamentals and enough range to work across product, backend, infrastructure, and developer tooling.
Enjoy building high-quality product and platform experiences across the full stack.
Are high-agency, low-drama, and comfortable owning features from concept to production in a fast-moving environment.
Have built developer tools, workflow-heavy platforms, security products, internal infrastructure, or product features for technical users.
Have strong product instincts and care about making complex technical systems understandable and useful.
Are excited by security and AI. Direct experience in product security, application security, vulnerability research, defensive security, identity, SSO, or secure developer workflows is a plus, not a requirement.
Like ambiguous 0-to-1 work and can turn messy requirements into crisp, scalable systems.
Goals & impact
Build AI-native security products that help users find and fix important vulnerabilities in real software systems before attackers do.
Increase the usefulness and trustworthiness of Codex Security by turning research insights into dependable workflows, product surfaces, platform controls, and remediation tooling.
Help define a new category of security tooling where models reason over real code, validate exploitability, and propose fixes directly in developer workflows.
Key technical challenges
Combining model outputs, security analysis, and user workflows into one cohesive product experience.
Designing high-confidence validation and remediation flows that distinguish real issues from noisy or speculative findings.
Scaling product and platform infrastructure for large repositories, complex enterprise environments, and long-running analyses.
Creating developer-friendly interfaces and APIs that make advanced security capabilities understandable and actionable.
Building platform controls and internal systems that help Codex Cyber move quickly while meeting OpenAI's bar for safety, security, and reliability.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nCodex is OpenAI's software engineering agent. Codex Security extends that work into one of the most important product areas in AI: helping organizations find, validate, prioritize, and fix real vulnerabilities in the software they build and depend on.\n\nThe Codex Cyber team is building the product and platform foundations for AI-native application security. This includes Codex Security product experiences, cloud-based security analysis, platform controls across Codex, customer deployment and support tooling, and infrastructure that helps security researchers and cyber models improve over time. The team is early, small, and growing quickly, with a mandate to move fast and hire exceptional builders.\n\n\n\nAbout the Role\n\nWe are looking for software engineers first: strong full-stack or product-minded generalists who can own ambiguous product and platform problems end to end. Security experience is helpful, and security curiosity is important, but this is not a role for security specialists who only occasionally write code. The right person is an excellent builder who is excited to work in security and can turn complex research, product, and customer needs into reliable systems.\n\nYou will work across user-facing product surfaces, developer workflows, backend services, security analysis pipelines, cloud infrastructure, and internal tooling. You may build features that make Codex Security more useful for application security teams, systems that scale cloud-based security analysis, platform controls that make agentic coding safer, or infrastructure that helps security researchers and models become more effective. You will collaborate closely with engineering, product, security research, infrastructure, and customer-facing partners as Codex Cyber becomes a major product and platform investment for OpenAI.\n\n\n\nIn this role, you will:\n\n - Build end-to-end product features for Codex Security, from developer-facing interfaces to APIs, backend services, and workflow tooling.\n\n - Own ambiguous 0-to-1 projects across product pods, platform security controls, customer deployment workflows, and cyber model infrastructure.\n\n - Translate security research and model capabilities into intuitive workflows that help teams find, validate, prioritize, and remediate vulnerabilities with high signal.\n\n - Design scalable, observable systems for long-running analyses across large codebases and enterprise environments.\n\n - Partner with product, security research, infrastructure, and customer-facing teams to iterate quickly from real-world feedback.\n\n - Help shape the technical direction and architecture of Codex Cyber as the team and product surface area grow.\n\n\n\nYou might thrive in this role if you:\n\n - Are an excellent software engineer with strong fundamentals and enough range to work across product, backend, infrastructure, and developer tooling.\n\n - Enjoy building high-quality product and platform experiences across the full stack.\n\n - Are high-agency, low-drama, and comfortable owning features from concept to production in a fast-moving environment.\n\n - Have built developer tools, workflow-heavy platforms, security products, internal infrastructure, or product features for technical users.\n\n - Have strong product instincts and care about making complex technical systems understandable and useful.\n\n - Are excited by security and AI. Direct experience in product security, application security, vulnerability research, defensive security, identity, SSO, or secure developer workflows is a plus, not a requirement.\n\n - Like ambiguous 0-to-1 work and can turn messy requirements into crisp, scalable systems.\n\n\n\nGoals & impact\n\n - Build AI-native security products that help users find and fix important vulnerabilities in real software systems before attackers do.\n\n - Increase the usefulness and trustworthiness of Codex Security by turning research insights into dependable workflows, product surfaces, platform controls, and remediation tooling.\n\n - Help define a new category of security tooling where models reason over real code, validate exploitability, and propose fixes directly in developer workflows.\n\n\n\nKey technical challenges\n\n - Combining model outputs, security analysis, and user workflows into one cohesive product experience.\n\n - Designing high-confidence validation and remediation flows that distinguish real issues from noisy or speculative findings.\n\n - Scaling product and platform infrastructure for large repositories, complex enterprise environments, and long-running analyses.\n\n - Creating developer-friendly interfaces and APIs that make advanced security capabilities understandable and actionable.\n\n - Building platform controls and internal systems that help Codex Cyber move quickly while meeting OpenAI's bar for safety, security, and reliability.\n\n \n \n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"5a5938d7-f929-4b04-8a0c-beec0f74c647","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8161f9d4-7e5d-472f-90a1-263fed395d7e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"de0712ed-11cf-49b1-af0a-b1f980a1ce1a","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"01091aed-427d-4e10-8cdb-fb500cf55bb9","title":"Applied AI Engineer, Enterprise","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-07-08T23:07:51.379+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/01091aed-427d-4e10-8cdb-fb500cf55bb9","applyUrl":"https://jobs.ashbyhq.com/openai/01091aed-427d-4e10-8cdb-fb500cf55bb9/application","descriptionHtml":"About the Team
OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineeriIng teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.
About the Role
As an Enterprise Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in our SF or NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.
Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.
Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.
You’ll thrive in this role if you:
Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.
Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.
Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.
Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineeriIng teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works. Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.\n\n\nAbout the Role\n\nAs an Enterprise Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations. This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\nThis role is based in our SF or NYC office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you will:\n\n - Partner directly with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.\n\n - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.\n\n - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.\n\n - Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.\n\n - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.\n\n\nYou’ll thrive in this role if you:\n\n - Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.\n\n - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$251K – $278K • Offers Equity","scrapeableCompensationSalarySummary":"$251K - $278K","compensationTiers":[{"id":"0b2a5ebe-9aa6-4480-b23e-d6d5bb83f578","tierSummary":"$251K – $278K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"b43b368f-7ab8-4ad5-840f-b58d004f4705","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"facb9cdf-4303-4c55-8341-de6458b3618a","summary":"$251K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":278000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":278000}]}},{"id":"dc503400-f7a8-4ad4-b50b-b33d2d12cc2d","title":"Growth Marketing Manager, SMB Ads","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-08T20:46:27.864+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/dc503400-f7a8-4ad4-b50b-b33d2d12cc2d","applyUrl":"https://jobs.ashbyhq.com/openai/dc503400-f7a8-4ad4-b50b-b33d2d12cc2d/application","descriptionHtml":"About the Team
OpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. The SMB Ads Marketing team is building the growth engine for small and medium-sized business advertisers: helping them discover the platform, sign up, launch campaigns, understand performance, and grow spend over time.
We take a data-driven approach to understanding customer needs, market dynamics, and funnel behavior. We partner closely with Product, Engineering, Data Science, Sales, Partnerships, Marketing Operations, Design, and Communications to create a cohesive end-to-end advertiser experience and help businesses unlock value from OpenAI's advertising platform.
About the Role
We are hiring a Growth Marketing Manager, SMB Ads to help build and execute high-velocity growth programs for small business advertisers. This person will work across acquisition, activation, lifecycle, and conversion, with an initial focus on helping advertisers move from interest and sign-up to first meaningful spend & retention over time
This is a hands-on growth role for someone who loves turning ideas into shipped experiments. You will build campaigns, lifecycle journeys, landing page tests, messaging tests, audience experiments, AI-assisted workflows, reporting improvements, and practical conversion programs. As the SMB Ads business grows, this role may continue to support acquisition and activation and expand deeper into same-store growth, lifecycle, retention, and repeat spend.
In This Role, You Will:
Execute growth experiments across acquisition, activation, lifecycle, and early retention.
Build email, in-product, landing page, audience, messaging, and offer tests that help SMB advertisers reach first spend and repeat value.
Use AI tools to prototype marketing assets, automate workflows, analyze funnel data, generate creative variations, and build internal growth systems.
Partner with Growth, Product, Engineering, Data Science, and Marketing Operations to turn strategy into shipped experiments and measurable learnings.
Support improvements to sign-up, onboarding, campaign creation, measurement, and advertiser education.
Maintain experiment documentation, QA checklists, learnings, and performance readouts.
Translate ambiguous growth ideas into concrete tests, campaign plans, launchable assets, and clear next steps.
Help identify new ways to convert, activate, retain, and grow SMB advertisers.
You Might Thrive in This Role If You:
Have 4-7 years of experience in growth marketing, lifecycle marketing, GTM engineering, marketing operations, product growth, demand generation, or performance marketing.
Have shipped campaigns, experiments, automations, landing page tests, lifecycle programs, or conversion initiatives.
Are comfortable working across ambiguous, fast-moving growth problems with incomplete information.
Can interpret funnel metrics, campaign performance, experiment results, and customer behavior signals.
Are fluent with AI tools and use them to accelerate marketing execution, workflow automation, analysis, personalization, prototyping, or internal tooling.
Have strong writing and customer judgement, especially for translating product value into clear SMB-facing messaging.
Enjoy working across Marketing, Product, Engineering, Data Science, and Operations.
Have experience with SMB growth, self-serve funnels, advertiser growth, PLG SaaS, marketplaces, commerce, fintech, local services, creator tools, or other high-volume customer funnels.
Have experience with lifecycle marketing, CRM, segmentation, activation, onboarding, winback, or retention programs.
Have familiarity with ads products, SMB acquisition, campaign setup, advertiser education, or self-serve growth funnels, including platforms such as Google Ads, Meta Ads, TikTok for Business, Amazon Ads,, Reddit, Snap or similar.
Are comfortable using no-code or low-code tools, analytics tools, marketing automation platforms, SQL, scripting, or AI-assisted coding workflows to create leverage.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. The SMB Ads Marketing team is building the growth engine for small and medium-sized business advertisers: helping them discover the platform, sign up, launch campaigns, understand performance, and grow spend over time.\n\nWe take a data-driven approach to understanding customer needs, market dynamics, and funnel behavior. We partner closely with Product, Engineering, Data Science, Sales, Partnerships, Marketing Operations, Design, and Communications to create a cohesive end-to-end advertiser experience and help businesses unlock value from OpenAI's advertising platform.\n\nAbout the Role\n\nWe are hiring a Growth Marketing Manager, SMB Ads to help build and execute high-velocity growth programs for small business advertisers. This person will work across acquisition, activation, lifecycle, and conversion, with an initial focus on helping advertisers move from interest and sign-up to first meaningful spend & retention over time\n\nThis is a hands-on growth role for someone who loves turning ideas into shipped experiments. You will build campaigns, lifecycle journeys, landing page tests, messaging tests, audience experiments, AI-assisted workflows, reporting improvements, and practical conversion programs. As the SMB Ads business grows, this role may continue to support acquisition and activation and expand deeper into same-store growth, lifecycle, retention, and repeat spend.\n\nIn This Role, You Will:\n\n - Execute growth experiments across acquisition, activation, lifecycle, and early retention.\n\n - Build email, in-product, landing page, audience, messaging, and offer tests that help SMB advertisers reach first spend and repeat value.\n\n - Use AI tools to prototype marketing assets, automate workflows, analyze funnel data, generate creative variations, and build internal growth systems.\n\n - Partner with Growth, Product, Engineering, Data Science, and Marketing Operations to turn strategy into shipped experiments and measurable learnings.\n\n - Support improvements to sign-up, onboarding, campaign creation, measurement, and advertiser education.\n\n - Maintain experiment documentation, QA checklists, learnings, and performance readouts.\n\n - Translate ambiguous growth ideas into concrete tests, campaign plans, launchable assets, and clear next steps.\n\n - Help identify new ways to convert, activate, retain, and grow SMB advertisers.\n\nYou Might Thrive in This Role If You:\n\n - Have 4-7 years of experience in growth marketing, lifecycle marketing, GTM engineering, marketing operations, product growth, demand generation, or performance marketing.\n\n - Have shipped campaigns, experiments, automations, landing page tests, lifecycle programs, or conversion initiatives.\n\n - Are comfortable working across ambiguous, fast-moving growth problems with incomplete information.\n\n - Can interpret funnel metrics, campaign performance, experiment results, and customer behavior signals.\n\n - Are fluent with AI tools and use them to accelerate marketing execution, workflow automation, analysis, personalization, prototyping, or internal tooling.\n\n - Have strong writing and customer judgement, especially for translating product value into clear SMB-facing messaging.\n\n - Enjoy working across Marketing, Product, Engineering, Data Science, and Operations.\n\n - Have experience with SMB growth, self-serve funnels, advertiser growth, PLG SaaS, marketplaces, commerce, fintech, local services, creator tools, or other high-volume customer funnels.\n\n - Have experience with lifecycle marketing, CRM, segmentation, activation, onboarding, winback, or retention programs.\n\n - Have familiarity with ads products, SMB acquisition, campaign setup, advertiser education, or self-serve growth funnels, including platforms such as Google Ads, Meta Ads, TikTok for Business, Amazon Ads,, Reddit, Snap or similar.\n\n - Are comfortable using no-code or low-code tools, analytics tools, marketing automation platforms, SQL, scripting, or AI-assisted coding workflows to create leverage.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$198K – $219K • Offers Equity","scrapeableCompensationSalarySummary":"$198K - $219K","compensationTiers":[{"id":"e61174a7-cbd9-44ea-a0a2-6a5617fac48d","tierSummary":"$198K – $219K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7d31578e-d401-43b9-be5b-719c889ebe75","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4edacd99-bbd1-42ca-8367-444bfeb224db","summary":"$198K – $219K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":219000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":219000}]}},{"id":"f8b84ae5-743b-41c9-8432-02dff9993d6b","title":"Software Engineer, Model Deployment- ChatGPT Engineering","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-17T16:45:16.766+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f8b84ae5-743b-41c9-8432-02dff9993d6b","applyUrl":"https://jobs.ashbyhq.com/openai/f8b84ae5-743b-41c9-8432-02dff9993d6b/application","descriptionHtml":"ChatGPT relies on a large and growing GPU fleet to serve inference workloads reliably and efficiently. We develop the systems and tools that make it possible to introduce new models, manage production deployments, respond to operational issues, and use infrastructure effectively at scale.
Our work spans distributed systems, platform engineering, infrastructure automation, and developer experience. We partner closely with research, infrastructure, and product teams to make model deployment more reliable, more efficient, and easier to manage.
We are looking for a software engineer with experience building or operating large-scale production systems.
You will design and develop systems that support the model lifecycle in production, including deployment orchestration, configuration management, operational automation, reliability, and capacity management. You will help transform complex operational processes into scalable platform capabilities that enable teams across OpenAI to deploy and manage models with greater confidence and less manual effort.
This role is a good fit for engineers who enjoy solving complex operational problems and building software that makes production infrastructure easier to run at scale.
Build and evolve the platform used to deploy, configure, and manage models across ChatGPT.
Develop systems for deployment orchestration, model rollouts, operational visibility, and production readiness.
Create abstractions and tooling that simplify complex infrastructure and improve the developer experience.
Automate operational workflows, including incident detection, diagnosis, mitigation, and recovery.
Improve the reliability, scalability, and efficiency of model deployments and the infrastructure that supports them.
Build systems that support capacity planning, resource allocation, and infrastructure utilization.
Partner with research, infrastructure, and product engineering teams to identify common challenges and deliver reusable platform capabilities.
Shape the technical direction of the model management platform as ChatGPT and its underlying systems continue to evolve.
Have built or operated internal platforms, distributed systems, or large-scale production infrastructure.
Enjoy turning complex operational problems into reliable software and reusable abstractions.
Have experience with deployment systems, orchestration, configuration management, or infrastructure automation.
Understand production reliability, observability, capacity planning, and incident response.
Care about developer experience and building tools that make other engineering teams more effective.
Are comfortable working across organizational boundaries and taking ownership from system design through production operation.
Thrive in fast-moving environments with significant technical ambiguity.
Are interested in model-serving or ML infrastructure, but do not need specialized experience with GPUs or low-level hardware.
Five or more years of software engineering experience building production infrastructure.
Strong programming skills in Go, Python, C++, Rust, or a comparable language.
Experience designing or operating highly available distributed systems.
Experience with platform engineering, infrastructure engineering, production engineering, site reliability engineering, or similar disciplines.
Strong systems design, debugging, and operational problem-solving skills.
Strong communication skills and experience collaborating across engineering teams.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nChatGPT relies on a large and growing GPU fleet to serve inference workloads reliably and efficiently. We develop the systems and tools that make it possible to introduce new models, manage production deployments, respond to operational issues, and use infrastructure effectively at scale.\n\nOur work spans distributed systems, platform engineering, infrastructure automation, and developer experience. We partner closely with research, infrastructure, and product teams to make model deployment more reliable, more efficient, and easier to manage.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a software engineer with experience building or operating large-scale production systems.\n\nYou will design and develop systems that support the model lifecycle in production, including deployment orchestration, configuration management, operational automation, reliability, and capacity management. You will help transform complex operational processes into scalable platform capabilities that enable teams across OpenAI to deploy and manage models with greater confidence and less manual effort.\n\nThis role is a good fit for engineers who enjoy solving complex operational problems and building software that makes production infrastructure easier to run at scale.\n\n\nIN THIS ROLE, YOU WILL\n\n - Build and evolve the platform used to deploy, configure, and manage models across ChatGPT.\n\n - Develop systems for deployment orchestration, model rollouts, operational visibility, and production readiness.\n\n - Create abstractions and tooling that simplify complex infrastructure and improve the developer experience.\n\n - Automate operational workflows, including incident detection, diagnosis, mitigation, and recovery.\n\n - Improve the reliability, scalability, and efficiency of model deployments and the infrastructure that supports them.\n\n - Build systems that support capacity planning, resource allocation, and infrastructure utilization.\n\n - Partner with research, infrastructure, and product engineering teams to identify common challenges and deliver reusable platform capabilities.\n\n - Shape the technical direction of the model management platform as ChatGPT and its underlying systems continue to evolve.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have built or operated internal platforms, distributed systems, or large-scale production infrastructure.\n\n - Enjoy turning complex operational problems into reliable software and reusable abstractions.\n\n - Have experience with deployment systems, orchestration, configuration management, or infrastructure automation.\n\n - Understand production reliability, observability, capacity planning, and incident response.\n\n - Care about developer experience and building tools that make other engineering teams more effective.\n\n - Are comfortable working across organizational boundaries and taking ownership from system design through production operation.\n\n - Thrive in fast-moving environments with significant technical ambiguity.\n\n - Are interested in model-serving or ML infrastructure, but do not need specialized experience with GPUs or low-level hardware.\n\n\nQUALIFICATIONS\n\n - Five or more years of software engineering experience building production infrastructure.\n\n - Strong programming skills in Go, Python, C++, Rust, or a comparable language.\n\n - Experience designing or operating highly available distributed systems.\n\n - Experience with platform engineering, infrastructure engineering, production engineering, site reliability engineering, or similar disciplines.\n\n - Strong systems design, debugging, and operational problem-solving skills.\n\n - Strong communication skills and experience collaborating across engineering teams.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"£194K – £280K","scrapeableCompensationSalarySummary":"£194K - £280K","compensationTiers":[{"id":"587d5d9c-f1e2-42ce-a80d-27e1b3185fa4","tierSummary":"£194K – £280K","title":null,"additionalInformation":null,"components":[{"id":"ddb217c1-0469-4c41-8357-df23addae5fe","summary":"£194K – £280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":194000,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":194000,"maxValue":280000}]}},{"id":"d1c6cb87-a44d-4d04-92a8-dc40eccd090e","title":"Full Stack Engineer, Enterprise Expansions","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-13T19:27:13.459+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d1c6cb87-a44d-4d04-92a8-dc40eccd090e","applyUrl":"https://jobs.ashbyhq.com/openai/d1c6cb87-a44d-4d04-92a8-dc40eccd090e/application","descriptionHtml":"About the Team
Enterprise Expansions is part of OpenAI’s Enterprise Engineering organization. We help organizations make ChatGPT Work part of everyday work, from discovering what it can do to building useful agentic workflows. Our goal is to help employees move from their first chat to confidently using AI to get work done.
Our full stack work focuses on two workstreams:
Agentic Activation: Help first-time chat users become effective agent users within their organizations. Bring organizational context into ChatGPT and build personalized onboarding, product education, and experiments that help people adopt agents in daily workflows.
Work Discovery: Make relevant skills, plugins, capabilities, and context easy for knowledge workers to find and ready to use. Build discovery experiences across the frontend and backend.
Across both workstreams, we ship quickly, learn from customers, and use experiments to improve adoption.
About the Role
We’re looking for a full stack engineer with strong frontend skills, product instincts, and UX and design taste. The work ranges from activating first-time users to helping knowledge workers discover the capabilities and context they need to make ChatGPT useful in their daily workflows.
You’ll own projects from early prototypes through production and iteration, shaping interactions and building the backend services that support them. This role is a fit for someone who cares about the details of how a product feels and can turn an ambiguous user problem into a simple, polished experience. This role is based in San Francisco.
In this role, you will:
Build personalized onboarding and product education that help first-time ChatGPT users adopt agentic workflows.
Create discovery experiences that make relevant skills, plugins, capabilities, and organizational context easy for knowledge workers to find and use.
Shape product flows and implement polished interfaces, with careful attention to interaction details, accessibility, and responsiveness.
Own the frontend and backend of product features, including the services, APIs, and data flows that support the user experience.
Design and run product experiments, measure adoption, and use the results to improve how people get started and build lasting habits.
Learn directly from customers, identify work that agents can take on, and turn those insights into prototypes and production features.
Your background might look something like:
7+ years of professional software engineering experience, excluding internships, building and shipping user-facing products.
Strong frontend engineering skills and experience building production web applications with modern frameworks.
Strong UX and design taste, demonstrated through intuitive product flows, thoughtful interaction design, and attention to visual detail.
Experience building backend services, APIs, and data models, with the ability to work independently across the stack.
A track record of owning features from problem definition and technical design through implementation, launch, and iteration.
Strong product judgment and experience using customer feedback and product data to decide what to build and how to improve it.
Sound engineering fundamentals and a practical approach to testing, performance, accessibility, reliability, and maintainability.
Ability to collaborate closely with designers, product managers, and engineers, and make progress when problems and priorities are still taking shape.
Deep experience in growth engineering, activation, onboarding, or product experimentation is a strong plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nEnterprise Expansions is part of OpenAI’s Enterprise Engineering organization. We help organizations make ChatGPT Work part of everyday work, from discovering what it can do to building useful agentic workflows. Our goal is to help employees move from their first chat to confidently using AI to get work done.\n\nOur full stack work focuses on two workstreams:\n\n - Agentic Activation: Help first-time chat users become effective agent users within their organizations. Bring organizational context into ChatGPT and build personalized onboarding, product education, and experiments that help people adopt agents in daily workflows.\n\n - Work Discovery: Make relevant skills, plugins, capabilities, and context easy for knowledge workers to find and ready to use. Build discovery experiences across the frontend and backend.\n\nAcross both workstreams, we ship quickly, learn from customers, and use experiments to improve adoption.\n\nAbout the Role\n\nWe’re looking for a full stack engineer with strong frontend skills, product instincts, and UX and design taste. The work ranges from activating first-time users to helping knowledge workers discover the capabilities and context they need to make ChatGPT useful in their daily workflows.\n\nYou’ll own projects from early prototypes through production and iteration, shaping interactions and building the backend services that support them. This role is a fit for someone who cares about the details of how a product feels and can turn an ambiguous user problem into a simple, polished experience. This role is based in San Francisco.\n\nIn this role, you will:\n\n - Build personalized onboarding and product education that help first-time ChatGPT users adopt agentic workflows.\n\n - Create discovery experiences that make relevant skills, plugins, capabilities, and organizational context easy for knowledge workers to find and use.\n\n - Shape product flows and implement polished interfaces, with careful attention to interaction details, accessibility, and responsiveness.\n\n - Own the frontend and backend of product features, including the services, APIs, and data flows that support the user experience.\n\n - Design and run product experiments, measure adoption, and use the results to improve how people get started and build lasting habits.\n\n - Learn directly from customers, identify work that agents can take on, and turn those insights into prototypes and production features.\n\nYour background might look something like:\n\n - 7+ years of professional software engineering experience, excluding internships, building and shipping user-facing products.\n\n - Strong frontend engineering skills and experience building production web applications with modern frameworks.\n\n - Strong UX and design taste, demonstrated through intuitive product flows, thoughtful interaction design, and attention to visual detail.\n\n - Experience building backend services, APIs, and data models, with the ability to work independently across the stack.\n\n - A track record of owning features from problem definition and technical design through implementation, launch, and iteration.\n\n - Strong product judgment and experience using customer feedback and product data to decide what to build and how to improve it.\n\n - Sound engineering fundamentals and a practical approach to testing, performance, accessibility, reliability, and maintainability.\n\n - Ability to collaborate closely with designers, product managers, and engineers, and make progress when problems and priorities are still taking shape.\n\n - Deep experience in growth engineering, activation, onboarding, or product experimentation is a strong plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"d8b44d8b-f8c6-47a9-88da-836bcc8a00d0","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4047340d-f1d4-40fe-b95f-3bcc1c1e8a1e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1b6a93ca-c3e8-435c-ab0f-e57669b2ab16","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"bef38cc8-b13c-4ca8-8e1c-7d97139efdea","title":"Manager, Forward Deployed Engineer - Tokyo","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-21T08:28:03.534+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bef38cc8-b13c-4ca8-8e1c-7d97139efdea","applyUrl":"https://jobs.ashbyhq.com/openai/bef38cc8-b13c-4ca8-8e1c-7d97139efdea/application","descriptionHtml":"About the Team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the Role
As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field.
You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be.
This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 40%, although mainly local.
To succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.
In this role, you will:
Lead and grow a team of FDE delivering production systems with frontier models
Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality
Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community
Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices
Use judgement to distinguish what requires action and what does not
Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback
Define how we staff and support field teams that can scale without added complexity
You might thrive in this role if you:
Bring 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers
Have led high-pressure technical projects from prototype to production
Write and review production-grade code across frontend and backend
Simplify complex work and make fast, sound decisions under pressure
Elevate team performance through clarity, not process
Operate with urgency in ambiguous or evolving environments
Translate field experience into sharp, actionable feedback for Product and Research
Build deep trust with your team by modeling calm, focus, and judgment when it matters most
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the Role\nAs a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous customer deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field.\n\nYou’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be.\n\nThis role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 40%, although mainly local.\n\n\n\nTo succeed in this position you must be bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.\n\n \n\nIn this role, you will:\n\n - Lead and grow a team of FDE delivering production systems with frontier models\n\n - Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality\n\n - Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community\n\n - Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices\n\n - Use judgement to distinguish what requires action and what does not\n\n - Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback\n\n - Define how we staff and support field teams that can scale without added complexity\n\n\n\nYou might thrive in this role if you:\n\n - Bring 8+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers\n\n - Have led high-pressure technical projects from prototype to production\n\n - Write and review production-grade code across frontend and backend\n\n - Simplify complex work and make fast, sound decisions under pressure\n\n - Elevate team performance through clarity, not process\n\n - Operate with urgency in ambiguous or evolving environments\n\n - Translate field experience into sharp, actionable feedback for Product and Research\n\n - Build deep trust with your team by modeling calm, focus, and judgment when it matters most\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8c460221-77ba-4120-b74e-3b1ad7c82818","title":"IT Support Dublin, EMEA Regional Lead","department":"IT","team":"IT","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-10T16:55:05.354+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8c460221-77ba-4120-b74e-3b1ad7c82818","applyUrl":"https://jobs.ashbyhq.com/openai/8c460221-77ba-4120-b74e-3b1ad7c82818/application","descriptionHtml":"About the Team
The IT Services and Support team is responsible for delivering seamless, efficient, and reliable workplace technology across the organization. We provide frontline IT support, run employee lifecycle operations, support conference rooms and events, manage vendors and assets, and continuously improve systems, documentation, and workflows to strengthen the employee experience as OpenAI grows.
About the Role
As the EMEA Regional IT Support Lead based in Dublin, you will be the senior onsite IT owner for the Dublin office while serving as the regional lead for IT support across EMEA. You will combine high-quality hands-on support with regional coordination, operational leadership, and process improvement. Your scope includes frontline support, onboarding and offboarding, AV and event readiness, vendor and equipment management, office build and workplace technology support, executive support, and the design of scalable support workflows across offices and time zones.
We are looking for someone who is customer-focused, technically strong, and able to operate independently in a fast-moving environment. You should bring strong judgment, clear communication, and the ability to turn ambiguous operational needs into reliable systems that improve the employee experience.
This role is the onsite IT lead in our Dublin office, serves as the regional lead for EMEA IT support, requires 5 days in office per week, and offers relocation assistance to new employees.
This role is based in our Dublin office.
In this role, you will:
Own EMEA IT Support: Take end-to-end ownership of the regional support experience, from prioritizing needs and resolving escalations to addressing systemic gaps and driving improvements.
Lead EMEA Regional Support: Partner across offices and time zones to improve coordination, strengthen support coverage, and drive a more consistent employee experience across EMEA.
Own Employee Lifecycle Operations: Lead or support onboarding and offboarding workflows including device preparation, account readiness, access coordination, and day-one support.
Drive AV and Event Readiness: Support conference rooms, executive meetings, events, and other high-visibility gatherings, ensuring workplace technology and AV systems are reliable.
Manage Vendors and Equipment: Coordinate procurement, repairs, maintenance, inventory tracking, and device management practices to maintain secure, standardized, and scalable operations.
Partner on Office Build and Workplace Technology: Work closely with Workplace Services, Security, and other stakeholders to support office growth, changes, and workplace technology readiness.
Improve Support Systems and Processes: Identify friction, improve documentation, build repeatable workflows, and introduce lightweight automation and scalable operational improvements across support, inventory, onboarding, and related IT processes.
Provide Executive and White-Glove Support: Deliver thoughtful, high-touch support for executives and other critical stakeholders when needed.
Collaborate across OpenAI: Communicate clearly with technical and non-technical partners, align stakeholders, and drive well-scoped initiatives without relying on formal authority.
You might thrive in this role if you:
Have strong technical expertise in macOS and working knowledge of Windows, along with identity and device management tools such as Azure AD, Jamf, and Intune.
Have hands-on experience with enterprise collaboration and productivity platforms such as Google Workspace, Microsoft 365, Slack, and Atlassian products.
Have experience configuring and troubleshooting AV and collaboration systems such as Google Meet, Microsoft Teams, and Crestron in office and event settings.
Demonstrate excellent written and verbal communication skills and can explain technical issues clearly to both technical and non-technical audiences.
Have experience leading or coordinating support work across multiple offices, stakeholder groups, or time zones.
Have a track record of improving support operations through documentation, workflow design, automation, or lightweight scripting.
Can manage vendors, inventory, procurement, and workplace technology operations with strong execution and attention to detail.
Are effective at cross-functional project management and can move initiatives forward through influence, organization, and follow-through.
Bring a customer-first mindset, sound operational judgment, and the ability to stay calm and effective in high-pressure support situations.
Enjoy mentoring more junior teammates, supporting executives, and helping scale regional support practices.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe IT Services and Support team is responsible for delivering seamless, efficient, and reliable workplace technology across the organization. We provide frontline IT support, run employee lifecycle operations, support conference rooms and events, manage vendors and assets, and continuously improve systems, documentation, and workflows to strengthen the employee experience as OpenAI grows.\n\n\n\nAbout the Role\n\nAs the EMEA Regional IT Support Lead based in Dublin, you will be the senior onsite IT owner for the Dublin office while serving as the regional lead for IT support across EMEA. You will combine high-quality hands-on support with regional coordination, operational leadership, and process improvement. Your scope includes frontline support, onboarding and offboarding, AV and event readiness, vendor and equipment management, office build and workplace technology support, executive support, and the design of scalable support workflows across offices and time zones.\n\n\n\nWe are looking for someone who is customer-focused, technically strong, and able to operate independently in a fast-moving environment. You should bring strong judgment, clear communication, and the ability to turn ambiguous operational needs into reliable systems that improve the employee experience.\n\n\n\nThis role is the onsite IT lead in our Dublin office, serves as the regional lead for EMEA IT support, requires 5 days in office per week, and offers relocation assistance to new employees.\n\n\n\nThis role is based in our Dublin office.\n\n\n\nIn this role, you will:\n\n - Own EMEA IT Support: Take end-to-end ownership of the regional support experience, from prioritizing needs and resolving escalations to addressing systemic gaps and driving improvements.\n\n - Lead EMEA Regional Support: Partner across offices and time zones to improve coordination, strengthen support coverage, and drive a more consistent employee experience across EMEA.\n\n - Own Employee Lifecycle Operations: Lead or support onboarding and offboarding workflows including device preparation, account readiness, access coordination, and day-one support.\n\n - Drive AV and Event Readiness: Support conference rooms, executive meetings, events, and other high-visibility gatherings, ensuring workplace technology and AV systems are reliable.\n\n - Manage Vendors and Equipment: Coordinate procurement, repairs, maintenance, inventory tracking, and device management practices to maintain secure, standardized, and scalable operations.\n\n - Partner on Office Build and Workplace Technology: Work closely with Workplace Services, Security, and other stakeholders to support office growth, changes, and workplace technology readiness.\n\n - Improve Support Systems and Processes: Identify friction, improve documentation, build repeatable workflows, and introduce lightweight automation and scalable operational improvements across support, inventory, onboarding, and related IT processes.\n\n - Provide Executive and White-Glove Support: Deliver thoughtful, high-touch support for executives and other critical stakeholders when needed.\n\n - Collaborate across OpenAI: Communicate clearly with technical and non-technical partners, align stakeholders, and drive well-scoped initiatives without relying on formal authority.\n \n \n\nYou might thrive in this role if you:\n\n - Have strong technical expertise in macOS and working knowledge of Windows, along with identity and device management tools such as Azure AD, Jamf, and Intune.\n\n - Have hands-on experience with enterprise collaboration and productivity platforms such as Google Workspace, Microsoft 365, Slack, and Atlassian products.\n\n - Have experience configuring and troubleshooting AV and collaboration systems such as Google Meet, Microsoft Teams, and Crestron in office and event settings.\n\n - Demonstrate excellent written and verbal communication skills and can explain technical issues clearly to both technical and non-technical audiences.\n\n - Have experience leading or coordinating support work across multiple offices, stakeholder groups, or time zones.\n\n - Have a track record of improving support operations through documentation, workflow design, automation, or lightweight scripting.\n\n - Can manage vendors, inventory, procurement, and workplace technology operations with strong execution and attention to detail.\n\n - Are effective at cross-functional project management and can move initiatives forward through influence, organization, and follow-through.\n\n - Bring a customer-first mindset, sound operational judgment, and the ability to stay calm and effective in high-pressure support situations.\n\n - Enjoy mentoring more junior teammates, supporting executives, and helping scale regional support practices.\n \n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"dcbb011b-bc0f-41e6-b3c6-34068d177e54","title":"Internal Communications, Enterprise & Growth","department":"Communications","team":"Communications","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-22T17:11:51.737+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/dcbb011b-bc0f-41e6-b3c6-34068d177e54","applyUrl":"https://jobs.ashbyhq.com/openai/dcbb011b-bc0f-41e6-b3c6-34068d177e54/application","descriptionHtml":"OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
Our Communications team supports OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Internal Communications team aims to create clarity, trust, and shared understanding that inspires our employees to do their best work.
We are looking for an Internal Communications professional to support our Enterprise and & Growth portfolio, specifically B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, and Commerce teams.
This role is well suited for a highly organized communicator who writes clearly, learns quickly, brings calm execution to a fast-moving environment, and enjoys finding creative ways to keep employees informed and connected.
Support day-to-day internal communications for the Enterprise & Growth portfolio, including product, partnership, leadership, and organizational announcements.
Help plan and execute internal events for supported executives and teams, including org-wide All Hands, managers meetings, Q&As, leadership AMAs, employee engagement moments, and launch-related gatherings.
Support logistics and execution for company-wide customer storytelling programs, bringing customer insights, examples, and impact stories to employees.
Monitor high-traffic Slack channels and other employee feedback signals across supported teams to identify emerging questions, information gaps, and opportunities to improve clarity or connection.
Maintain intake and calendar, tracking key moments, milestones, dependencies, audiences, and review timelines.
Contribute to broader Internal Communications priorities as needed, bringing flexibility, curiosity, and strong follow-through across the team.
3+ years of experience in internal communications, event coordination, marketing communications, operations, or a related field.
Experience supporting internal events, team meetings, All Hands, or employee engagement moments.
Excellent organization and project coordination skills, including demonstrated experience in tracking deadlines, dependencies, logistics, and stakeholder feedback.
Sound judgment and discretion, particularly when handling confidential or sensitive information across technical, customer-facing, and business teams.
A collaborative approach, with the ability to build trust, anticipate communications needs, and keep cross-functional teams aligned.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.\n\nOur Communications team supports OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Internal Communications team aims to create clarity, trust, and shared understanding that inspires our employees to do their best work.\n\n\n\nABOUT THE ROLE\n\nWe are looking for an Internal Communications professional to support our Enterprise and & Growth portfolio, specifically B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, and Commerce teams.\n\nThis role is well suited for a highly organized communicator who writes clearly, learns quickly, brings calm execution to a fast-moving environment, and enjoys finding creative ways to keep employees informed and connected.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Support day-to-day internal communications for the Enterprise & Growth portfolio, including product, partnership, leadership, and organizational announcements.\n\n - Help plan and execute internal events for supported executives and teams, including org-wide All Hands, managers meetings, Q&As, leadership AMAs, employee engagement moments, and launch-related gatherings.\n\n - Support logistics and execution for company-wide customer storytelling programs, bringing customer insights, examples, and impact stories to employees.\n\n - Monitor high-traffic Slack channels and other employee feedback signals across supported teams to identify emerging questions, information gaps, and opportunities to improve clarity or connection.\n\n - Maintain intake and calendar, tracking key moments, milestones, dependencies, audiences, and review timelines.\n\n - Contribute to broader Internal Communications priorities as needed, bringing flexibility, curiosity, and strong follow-through across the team.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - 3+ years of experience in internal communications, event coordination, marketing communications, operations, or a related field.\n\n - Experience supporting internal events, team meetings, All Hands, or employee engagement moments.\n\n - Excellent organization and project coordination skills, including demonstrated experience in tracking deadlines, dependencies, logistics, and stakeholder feedback.\n\n - Sound judgment and discretion, particularly when handling confidential or sensitive information across technical, customer-facing, and business teams.\n\n - A collaborative approach, with the ability to build trust, anticipate communications needs, and keep cross-functional teams aligned.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$171K – $190K • Offers Equity","scrapeableCompensationSalarySummary":"$171K - $190K","compensationTiers":[{"id":"b77a2352-ee1d-48b6-8c53-ffd4321b5595","tierSummary":"$171K – $190K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1a72b62f-df6c-44b6-8730-d287aefd0d09","summary":"$171K – $190K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":171000,"maxValue":190000},{"id":"ea2cb353-66d0-4346-926d-b306d01a32d3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":171000,"maxValue":190000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"55f36629-8351-41d9-b2f5-3d63c5e26bf7","title":"Account Associate - SF","department":"Go To Market","team":"Account Associates","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-30T18:51:29.926+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/55f36629-8351-41d9-b2f5-3d63c5e26bf7","applyUrl":"https://jobs.ashbyhq.com/openai/55f36629-8351-41d9-b2f5-3d63c5e26bf7/application","descriptionHtml":"About the Team
OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.
We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
Account Associates sit at the front of this motion—where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments.
About the Role
This role is designed as a launchpad for future enterprise sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI.
We are looking for individuals with 2-6+ years of professional sales experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline.
For the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market.
In this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week (Monday through Wednesday) and offer relocation assistance to new employees.
In this role, you will:
Partner with Account Directors on account strategy, multi-threading, and deal progression
Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts
Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness
Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals.
Build and iterate on AI-enabled GTM workflows (GPTs/agents) to scale prospecting and qualification
You may thrive in this role if you:
Have 2-6+ years of relevant experience in enterprise sales, or in strategic customer-facing roles in the finance or consulting industry
Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments
Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail)
Strong communication skills and executive presence; able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers
Strong interest in the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes
You enjoy evangelizing new technology and helping the market understand what’s possible
You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.\n\nWe partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.\n\nAccount Associates sit at the front of this motion—where technical curiosity turns into executive engagement, and early product signals become enterprise-wide deployments.\n\n\n\nAbout the Role\n\nThis role is designed as a launchpad for future enterprise sellers at OpenAI. This is a highly strategic role with significant exposure to enterprise sales, product, and customer strategy. You’ll develop core skills in discovery, stakeholder mapping, deal shaping, and executive communication while building a deep understanding of how leading companies adopt AI. \n\nWe are looking for individuals with 2-6+ years of professional sales experience who are motivated to grow into world-class enterprise sellers over time. While many individuals in this role go on to become Account Directors or take on broader GTM roles, progression is based on performance and business needs rather than a fixed timeline. \n\nFor the right person, this is one of the most accelerated paths to break into sales at OpenAI and build a long-term career in AI go-to-market. \n\nIn this role, you will identify, shape, and advance complex enterprise opportunities by turning product usage, pilots, and inbound demand into qualified, high-conviction enterprise opportunities for our Large Enterprise and Strategic Accounts teams.\n\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week (Monday through Wednesday) and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Partner with Account Directors on account strategy, multi-threading, and deal progression\n\n - Design and execute targeted outbound strategies using industry context, stakeholder mapping, and product signal to break into priority accounts\n\n - Lead high-quality discovery to uncover business priorities, map stakeholders, and assess enterprise readiness\n\n - Contribute to pipeline reviews by sharing outbound activity, account insights, and early competitive signals.\n\n - Build and iterate on AI-enabled GTM workflows (GPTs/agents) to scale prospecting and qualification \n \n\nYou may thrive in this role if you:\n\n - Have 2-6+ years of relevant experience in enterprise sales, or in strategic customer-facing roles in the finance or consulting industry\n\n - Have a track record of consistently hitting and exceeding ambitious targets in enterprise or strategic sales environments\n\n - Experience selling into regulated or complex industries (Financial Services, Life Sciences, Retail)\n\n - Strong communication skills and executive presence; able to build credibility with senior C-Suite stakeholders across an organization, and speak fluently with technical buyers\n\n - Strong interest in the AI landscape with the ability to connect OpenAI products to real customer value and business outcomes\n\n - You enjoy evangelizing new technology and helping the market understand what’s possible\n\n - You’re comfortable with ambiguity, moving quickly, and operating well with a high degree of ownership\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$108K – $160K • Offers Equity","scrapeableCompensationSalarySummary":"$108K - $160K","compensationTiers":[{"id":"45e0b8fa-a64d-468a-b942-d8a5674b9b40","tierSummary":"$108K – $160K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"df49c636-a933-4a3e-9c2c-3542b66c2a39","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ab2ee0cc-fcbd-4bf0-8e20-414c51edab2b","summary":"$108K – $160K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":108000,"maxValue":160000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":108000,"maxValue":160000}]}},{"id":"6d7ece77-bf25-4f5e-9a84-c5ce26e18c37","title":"Industrial Compute","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-31T23:31:43.511+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6d7ece77-bf25-4f5e-9a84-c5ce26e18c37","applyUrl":"https://jobs.ashbyhq.com/openai/6d7ece77-bf25-4f5e-9a84-c5ce26e18c37/application","descriptionHtml":"About the Team
OpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, facilities, operations, and engineering disciplines to make enormous amounts of compute available, reliable, and efficient.
As the demand for frontier AI grows, so does the complexity of the systems required to support it. Scaling this infrastructure means solving problems that cut across distributed systems, ML infrastructure, GPU fleets, power, cooling, networking, manufacturing, supply chain, and data center delivery.
Our work is focused on expanding the compute foundation that enables OpenAI to train more capable models, including systems like GPT-5.6, and make frontier AI available to more people, products, and workflows. We’re looking for exceptional people across many disciplines to help build the next generation of AI infrastructure at a scale few organizations have attempted.
About the Role
We are hiring across a broad range of roles to help design, build, scale, and operate OpenAI’s compute infrastructure. Depending on your background, you may work on large-scale distributed systems, ML infrastructure, hardware systems, manufacturing, supply chain, data center development, or the physical engineering systems required to bring massive compute capacity online.
You’ll work with teams across research, engineering, hardware, operations, and infrastructure to solve high-impact problems at extraordinary scale. This may include improving system reliability, accelerating deployment timelines, increasing operational efficiency, designing new infrastructure, or helping bring new compute platforms and facilities from concept to production.
This is an opportunity to work on one of the most important infrastructure challenges in AI: building the compute foundation required to train and serve increasingly capable frontier models.
Key Responsibilities
Help build, scale, and operate OpenAI’s global compute infrastructure.
Solve complex problems across software, hardware, manufacturing supply chain, and data center systems.
Improve the reliability, performance, efficiency, and scalability of critical infrastructure.
Partner with cross-functional teams to bring new compute capacity online quickly and reliably.
Identify bottlenecks across technical, operational, and physical systems, and develop practical solutions.
Build tools, processes, systems, or infrastructure that improve execution at scale.
Contribute to the long-term architecture and operational maturity of OpenAI’s compute footprint.
Qualifications
Have experience building, scaling, or operating complex technical systems.
Enjoy working on ambiguous, high-impact problems where the path forward is not always defined.
Are comfortable collaborating across disciplines, including software, hardware, operations, and physical infrastructure.
Have strong technical judgment and a bias toward execution.
Care deeply about reliability, speed, safety, and operational excellence.
Are excited by the challenge of building infrastructure at unprecedented scale.
Want your work to directly support the development and deployment of frontier AI.
Preferred Skills
Have experience with AI infrastructure, high-performance computing, distributed systems, GPU clusters, or cloud-scale platforms.
Have worked on hardware systems, manufacturing, supply chain, data center development, or large capital infrastructure projects.
Have domain expertise in civil, controls, mechanical, hardware, electrical, thermal, power, networking, or facilities engineering.
Have helped bring new technical platforms, data centers, factories, or large-scale systems from concept to production.
Have experience operating in fast-moving environments where technical depth and execution speed both matter.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, facilities, operations, and engineering disciplines to make enormous amounts of compute available, reliable, and efficient.\n\nAs the demand for frontier AI grows, so does the complexity of the systems required to support it. Scaling this infrastructure means solving problems that cut across distributed systems, ML infrastructure, GPU fleets, power, cooling, networking, manufacturing, supply chain, and data center delivery.\n\nOur work is focused on expanding the compute foundation that enables OpenAI to train more capable models, including systems like GPT-5.6, and make frontier AI available to more people, products, and workflows. We’re looking for exceptional people across many disciplines to help build the next generation of AI infrastructure at a scale few organizations have attempted.\n\nAbout the Role\n\nWe are hiring across a broad range of roles to help design, build, scale, and operate OpenAI’s compute infrastructure. Depending on your background, you may work on large-scale distributed systems, ML infrastructure, hardware systems, manufacturing, supply chain, data center development, or the physical engineering systems required to bring massive compute capacity online.\n\nYou’ll work with teams across research, engineering, hardware, operations, and infrastructure to solve high-impact problems at extraordinary scale. This may include improving system reliability, accelerating deployment timelines, increasing operational efficiency, designing new infrastructure, or helping bring new compute platforms and facilities from concept to production.\n\nThis is an opportunity to work on one of the most important infrastructure challenges in AI: building the compute foundation required to train and serve increasingly capable frontier models.\n\nKey Responsibilities\n\n - Help build, scale, and operate OpenAI’s global compute infrastructure.\n\n - Solve complex problems across software, hardware, manufacturing supply chain, and data center systems.\n\n - Improve the reliability, performance, efficiency, and scalability of critical infrastructure.\n\n - Partner with cross-functional teams to bring new compute capacity online quickly and reliably.\n\n - Identify bottlenecks across technical, operational, and physical systems, and develop practical solutions.\n\n - Build tools, processes, systems, or infrastructure that improve execution at scale.\n\n - Contribute to the long-term architecture and operational maturity of OpenAI’s compute footprint.\n\nQualifications\n\n - Have experience building, scaling, or operating complex technical systems.\n\n - Enjoy working on ambiguous, high-impact problems where the path forward is not always defined.\n\n - Are comfortable collaborating across disciplines, including software, hardware, operations, and physical infrastructure.\n\n - Have strong technical judgment and a bias toward execution.\n\n - Care deeply about reliability, speed, safety, and operational excellence.\n\n - Are excited by the challenge of building infrastructure at unprecedented scale.\n\n - Want your work to directly support the development and deployment of frontier AI.\n\nPreferred Skills\n\n - Have experience with AI infrastructure, high-performance computing, distributed systems, GPU clusters, or cloud-scale platforms.\n\n - Have worked on hardware systems, manufacturing, supply chain, data center development, or large capital infrastructure projects.\n\n - Have domain expertise in civil, controls, mechanical, hardware, electrical, thermal, power, networking, or facilities engineering.\n\n - Have helped bring new technical platforms, data centers, factories, or large-scale systems from concept to production.\n\n - Have experience operating in fast-moving environments where technical depth and execution speed both matter.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $285K","compensationTiers":[{"id":"b5c3efde-c056-4fe6-a51a-36ddebfa22f1","tierSummary":"$177K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c738aea1-7dd2-4f18-aa21-a1bfef638037","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6cb587c-f35b-48bb-a48c-f9ad6d5cfbdf","summary":"$177K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}},{"id":"eda0d516-94bd-4257-9679-aded0d709fba","title":"Engineering Manager, Core Experimentation","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-10T19:13:02.635+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/eda0d516-94bd-4257-9679-aded0d709fba","applyUrl":"https://jobs.ashbyhq.com/openai/eda0d516-94bd-4257-9679-aded0d709fba/application","descriptionHtml":"The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions.
Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After joining OpenAI, the team began its next chapter: bringing deep product expertise, customer intuition, and mature platform infrastructure into the product development system used by every OpenAI team.
Today, teams across ChatGPT, Codex, model measurement, consumer monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to safely introduce new capabilities, measure impact, and roll changes forward or back with confidence. We are at a defining moment as adoption accelerates and the platform becomes a company-wide standard.
We are looking for an Engineering Manager, Statsig Product to lead the product engineering organization responsible for Statsig’s post-acquisition journey at OpenAI. You will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships.
You will set strategy across multiple product and platform workstreams, build the organization and leadership structure needed for the next phase, and establish the operating model for a platform that serves teams across the company.
The right leader can operate across product strategy, technical architecture, organizational design, developer experience, reliability, and executive alignment. You will help preserve what made Statsig strong while integrating it deeply into how OpenAI launches, measures, learns, and makes product decisions.
Build, lead, and scale a high-performing product engineering organization, including managers, senior technical leaders, and product-platform engineers.
Define the multi-year product engineering strategy for experimentation, feature flags, dynamic configuration, rollout safety, and analytics.
Establish clear ownership, operating mechanisms, planning processes, and execution standards across Statsig product workstreams.
Partner with leaders across ChatGPT, Codex, model measurement, ads, subscriptions, developer products, research, data, and infrastructure.
Translate recurring launch, measurement, and experimentation needs into durable platform capabilities that serve the broader company.
Guide technical direction across frontend, backend, SDK, data, analytics, and infrastructure surfaces.
Balance rapid adoption with reliability, performance, correctness, usability, and safety.
Serve as a senior escalation point for complex product-platform tradeoffs, integration decisions, and cross-company prioritization.
Build a strong leadership bench and create an organization that can scale as Statsig becomes core infrastructure for OpenAI product development.
Have substantial engineering leadership experience, including leading managers or multiple engineering teams.
Have built or scaled product, experimentation, analytics, developer tools, growth platform, or internal platform organizations.
Bring strong product sense and can turn ambiguous customer workflows into durable platform strategy.
Can set direction across multiple workstreams while giving teams clear ownership and autonomy.
Have a track record of building strong leadership teams, hiring senior talent, and developing managers.
Can operate credibly with senior product, engineering, research, data, and infrastructure leaders.
Understand how to balance product quality, developer experience, reliability, performance, and adoption.
Are comfortable leading through high ambiguity, organizational change, and post-acquisition integration.
Want to shape one of the highest-leverage product platforms inside OpenAI.
A strong Statsig Product Engineering organization is built with clear leadership, ownership, priorities, and execution mechanisms.
Statsig has a coherent product and engineering strategy that serves teams across OpenAI.
Product teams can launch progressively, measure clearly, and make faster, higher-confidence decisions.
The platform becomes more reliable, easier to use, and more valuable as adoption scales.
Senior cross-functional partners trust the organization to turn company-wide needs into reusable platform capabilities.
Statsig becomes a core part of how OpenAI ships safely, learns quickly, and improves products at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions.\n\nStatsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After joining OpenAI, the team began its next chapter: bringing deep product expertise, customer intuition, and mature platform infrastructure into the product development system used by every OpenAI team.\n\nToday, teams across ChatGPT, Codex, model measurement, consumer monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to safely introduce new capabilities, measure impact, and roll changes forward or back with confidence. We are at a defining moment as adoption accelerates and the platform becomes a company-wide standard.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for an Engineering Manager, Statsig Product to lead the product engineering organization responsible for Statsig’s post-acquisition journey at OpenAI. You will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships.\n\nYou will set strategy across multiple product and platform workstreams, build the organization and leadership structure needed for the next phase, and establish the operating model for a platform that serves teams across the company.\n\nThe right leader can operate across product strategy, technical architecture, organizational design, developer experience, reliability, and executive alignment. You will help preserve what made Statsig strong while integrating it deeply into how OpenAI launches, measures, learns, and makes product decisions.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build, lead, and scale a high-performing product engineering organization, including managers, senior technical leaders, and product-platform engineers.\n\n - Define the multi-year product engineering strategy for experimentation, feature flags, dynamic configuration, rollout safety, and analytics.\n\n - Establish clear ownership, operating mechanisms, planning processes, and execution standards across Statsig product workstreams.\n\n - Partner with leaders across ChatGPT, Codex, model measurement, ads, subscriptions, developer products, research, data, and infrastructure.\n\n - Translate recurring launch, measurement, and experimentation needs into durable platform capabilities that serve the broader company.\n\n - Guide technical direction across frontend, backend, SDK, data, analytics, and infrastructure surfaces.\n\n - Balance rapid adoption with reliability, performance, correctness, usability, and safety.\n\n - Serve as a senior escalation point for complex product-platform tradeoffs, integration decisions, and cross-company prioritization.\n\n - Build a strong leadership bench and create an organization that can scale as Statsig becomes core infrastructure for OpenAI product development.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have substantial engineering leadership experience, including leading managers or multiple engineering teams.\n\n - Have built or scaled product, experimentation, analytics, developer tools, growth platform, or internal platform organizations.\n\n - Bring strong product sense and can turn ambiguous customer workflows into durable platform strategy.\n\n - Can set direction across multiple workstreams while giving teams clear ownership and autonomy.\n\n - Have a track record of building strong leadership teams, hiring senior talent, and developing managers.\n\n - Can operate credibly with senior product, engineering, research, data, and infrastructure leaders.\n\n - Understand how to balance product quality, developer experience, reliability, performance, and adoption.\n\n - Are comfortable leading through high ambiguity, organizational change, and post-acquisition integration.\n\n - Want to shape one of the highest-leverage product platforms inside OpenAI.\n\n\nSUCCESS IN THIS ROLE LOOKS LIKE:\n\n - A strong Statsig Product Engineering organization is built with clear leadership, ownership, priorities, and execution mechanisms.\n\n - Statsig has a coherent product and engineering strategy that serves teams across OpenAI.\n\n - Product teams can launch progressively, measure clearly, and make faster, higher-confidence decisions.\n\n - The platform becomes more reliable, easier to use, and more valuable as adoption scales.\n\n - Senior cross-functional partners trust the organization to turn company-wide needs into reusable platform capabilities.\n\n - Statsig becomes a core part of how OpenAI ships safely, learns quickly, and improves products at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$510K – $536K • Offers Equity","scrapeableCompensationSalarySummary":"$510K - $536K","compensationTiers":[{"id":"678c9c94-cab9-4f55-abb7-07119c2ec331","tierSummary":"$510K – $536K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6101fda5-1e69-4ca3-8569-66f37e597c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c784b274-ef0e-4574-999e-e8ce706d4dc3","summary":"$510K – $536K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":510000,"maxValue":536000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":510000,"maxValue":536000}]}},{"id":"1c2a411c-eb30-406b-bbd0-454d516ad797","title":"Deployment Lead, Semiconductors- SF","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-14T19:28:51.237+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1c2a411c-eb30-406b-bbd0-454d516ad797","applyUrl":"https://jobs.ashbyhq.com/openai/1c2a411c-eb30-406b-bbd0-454d516ad797/application","descriptionHtml":"About the Team
OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships.
About the Role
As a Deployment Lead, you will define how OpenAI delivers complex systems to Semiconductor customers. You will own how solutions are scoped, built, shipped, and adopted across high-value engineering workflows such as RTL design, verification, and physical implementation. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.
You will focus on the semiconductor vertical to deploy next-generation AI capabilities. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.
Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).
This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel between 25-50% is required.
In this role, you will:
Own the technical delivery plan for multiple interdependent work streams, translating customer objectives into a roadmap with milestones, dependencies, and acceptance criteria.
Run day-to-day engineering execution by tracking and driving delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
Embed with Semiconductor customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan.
Shape production deployments that integrate with customer infrastructure, data systems, and engineering toolchains, including export-controlled environments.
Partner with Product and Research so platform components and research work streams land in time to support deployment goals.
Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.
Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.
Help define how OpenAI engages Semiconductor customers.
You might thrive in this role if you:
Bring 7+ years of customer‑facing technical delivery leadership.
Have deep expertise in Semiconductor workflows, including RTL design, verification, EDA tooling, and physical implementation.
Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.
Excel in high ambiguity environments. Know how to simplify complex and dynamic work.
Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.
Think strategically and pattern-match. Able to step back from execution detail, recognize broader trends across deployments, and connect customer needs to scalable, reusable solutions.
Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.
Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.
You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.
Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships.\n\nAbout the Role\n\nAs a Deployment Lead, you will define how OpenAI delivers complex systems to Semiconductor customers. You will own how solutions are scoped, built, shipped, and adopted across high-value engineering workflows such as RTL design, verification, and physical implementation. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.\n\nYou will focus on the semiconductor vertical to deploy next-generation AI capabilities. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.\n\nSuccess will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).\n\nThis is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel between 25-50% is required.\n\nIn this role, you will:\n\n - Own the technical delivery plan for multiple interdependent work streams, translating customer objectives into a roadmap with milestones, dependencies, and acceptance criteria.\n\n - Run day-to-day engineering execution by tracking and driving delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.\n\n - Embed with Semiconductor customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan.\n\n - Shape production deployments that integrate with customer infrastructure, data systems, and engineering toolchains, including export-controlled environments.\n\n - Partner with Product and Research so platform components and research work streams land in time to support deployment goals.\n\n - Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.\n\n - Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.\n\n - Help define how OpenAI engages Semiconductor customers.\n\nYou might thrive in this role if you:\n\n - Bring 7+ years of customer‑facing technical delivery leadership.\n\n - Have deep expertise in Semiconductor workflows, including RTL design, verification, EDA tooling, and physical implementation.\n\n - Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.\n\n - Excel in high ambiguity environments. Know how to simplify complex and dynamic work.\n\n - Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.\n\n - Think strategically and pattern-match. Able to step back from execution detail, recognize broader trends across deployments, and connect customer needs to scalable, reusable solutions.\n\n - Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.\n\n - Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.\n\n - You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.\n\n - Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$200K – $295K • Offers Equity","scrapeableCompensationSalarySummary":"$200K - $295K","compensationTiers":[{"id":"f3336825-923d-401e-9f06-d0172ffa2989","tierSummary":"$200K – $295K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"48ddcdc2-6b52-471d-b720-e64e629fc0b4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e09ae890-3512-437a-bd2b-fa66e08e7b45","summary":"$200K – $295K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":295000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":200000,"maxValue":295000}]}},{"id":"1f247dd3-5c54-49a7-83f5-ca6cf6ed7717","title":"Land Development & Due Diligence Lead","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-27T16:58:09.607+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1f247dd3-5c54-49a7-83f5-ca6cf6ed7717","applyUrl":"https://jobs.ashbyhq.com/openai/1f247dd3-5c54-49a7-83f5-ca6cf6ed7717/application","descriptionHtml":"About the Team
OpenAI is building the world’s most advanced AI infrastructure ecosystem. The Site Readiness & Development team owns the upstream diligence and development work required to convert powered-land opportunities into executable infrastructure options.
About the Role
Responsible for validating that proposed sites are buildable, compliant, and cost-effective. You will lead diligence across civil, geotechnical, environmental, and entitlement dimensions, identifying risks and driving mitigation strategies.
Key Responsibilities
Lead all technical diligence: geotech, soils, title/ALTA surveys, mineral rights, and access.
Oversee permitting/entitlement path and schedule governance with agencies.
Evaluate generator air permits, wetlands, floodplain, and stormwater constraints.
Manage consultants performing feasibility studies and environmental assessments.
Deliver go/no-go recommendations with risk and mitigation options.
Build diligence templates and playbooks to scale future site reviews.
Qualifications
8+ years in land development, civil/environmental engineering, or data center diligence.
Knowledge of permitting, entitlements, and AHJ engagement.
Strong project management and technical review skills.
Experience managing consultants and interpreting complex studies.
Regularly communicate site readiness updates, risks, and milestones to executive stakeholders.
Establish and track key performance indicators to assess the effectiveness of the site selection program and the contributions of external vendors and partners.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI is building the world’s most advanced AI infrastructure ecosystem. The Site Readiness & Development team owns the upstream diligence and development work required to convert powered-land opportunities into executable infrastructure options.\n\nAbout the Role\n\nResponsible for validating that proposed sites are buildable, compliant, and cost-effective. You will lead diligence across civil, geotechnical, environmental, and entitlement dimensions, identifying risks and driving mitigation strategies.\n\nKey Responsibilities\n\n - Lead all technical diligence: geotech, soils, title/ALTA surveys, mineral rights, and access.\n\n - Oversee permitting/entitlement path and schedule governance with agencies.\n\n - Evaluate generator air permits, wetlands, floodplain, and stormwater constraints.\n\n - Manage consultants performing feasibility studies and environmental assessments.\n\n - Deliver go/no-go recommendations with risk and mitigation options.\n\n - Build diligence templates and playbooks to scale future site reviews.\n\nQualifications\n\n - 8+ years in land development, civil/environmental engineering, or data center diligence.\n\n - Knowledge of permitting, entitlements, and AHJ engagement.\n\n - Strong project management and technical review skills.\n\n - Experience managing consultants and interpreting complex studies.\n\n - Regularly communicate site readiness updates, risks, and milestones to executive stakeholders.\n\n - Establish and track key performance indicators to assess the effectiveness of the site selection program and the contributions of external vendors and partners.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$199K – $327K • Offers Equity","scrapeableCompensationSalarySummary":"$199K - $327K","compensationTiers":[{"id":"c4d200ae-26d6-4620-ad74-140f5e13f3d1","tierSummary":"$199K – $327K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f257a74f-0fd8-4ae8-a3e6-9f4e29d67e89","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"13c8cc64-66a5-4642-ab58-988d35416615","summary":"$199K – $327K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":199000,"maxValue":327000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":199000,"maxValue":327000}]}},{"id":"a547274b-246c-41a0-8590-a874fcc6f28b","title":"PCBA Manufacturing Engineer","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-13T04:29:16.509+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a547274b-246c-41a0-8590-a874fcc6f28b","applyUrl":"https://jobs.ashbyhq.com/openai/a547274b-246c-41a0-8590-a874fcc6f28b/application","descriptionHtml":"About the Team
OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. We work closely with hardware design teams, manufacturing partners, suppliers, and data center operations to deliver the compute platforms that power frontier AI.
The Manufacturing Engineering team ensures our hardware can be built, tested, deployed, and supported at hyperscale. We bridge Hardware Engineering, Quality, Supply Chain, Contract Manufacturers, and Hardware Operations to continuously improve manufacturing performance throughout the product lifecycle.
As our fleet grows globally, sustaining manufacturing engineering becomes increasingly important to maintain product quality, improve manufacturability, and rapidly resolve production issues.
About the Role
We are seeking a PCBA Manufacturing Engineer (Sustaining) to support production and continuous improvement of printed circuit board assemblies (PCBAs) used throughout Industrial Compute hardware platforms.
This role focuses on sustaining engineering after product launch. You'll partner closely with Hardware Design, Quality, Manufacturing, Test Engineering, Supply Chain, and our contract manufacturers to resolve production issues, improve manufacturing yield, reduce failures, implement engineering changes, and ensure stable high-volume manufacturing.
The ideal candidate has experience supporting complex server, networking, accelerator, storage, or high-performance electronics manufacturing environments.
Key Responsibilities
Own sustaining manufacturing engineering for PCBA production across multiple hardware platforms.
Drive root cause investigations for manufacturing defects, field failures, and production escapes.
Partner with Hardware Design Engineers to improve manufacturability (DFM/DFA/DFT).
Support engineering change orders (ECOs) and manufacturing change implementation.
Work directly with contract manufacturers to improve production yield, cycle time, and quality.
Analyze manufacturing data to identify recurring process issues and improvement opportunities.
Develop corrective and preventive actions (CAPA) for manufacturing and supplier quality issues.
Support failure analysis activities including electrical, functional, and process investigations.
Improve manufacturing documentation, work instructions, assembly processes, and test procedures.
Collaborate with Test Engineering to improve production test coverage and manufacturing diagnostics.
Support supplier qualification, process validation, and manufacturing readiness for design revisions.
Travel to manufacturing partners as needed to support production and issue resolution.
Qualifications
Bachelor's degree in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering, or related field.
5+ years supporting high-volume PCBA manufacturing.
Experience with SMT manufacturing, PCB fabrication, and electronic assembly processes.
Strong understanding of manufacturing process control, yield improvement, and statistical analysis.
Experience performing root cause analysis using methodologies such as 8D, 5 Why, Fishbone, or FMEA.
Experience working with contract manufacturers and global supply chains.
Ability to interpret schematics, BOMs, assembly drawings, and manufacturing documentation.
Excellent cross-functional communication and project management skills.
Preferred Skills
Experience with server, accelerator, networking, storage, or AI hardware platforms.
Familiarity with ICT, Flying Probe, Boundary Scan, Functional Test, and System-Level Test.
Experience supporting high-speed PCBAs involving GPUs, CPUs, memory, PCIe, Ethernet, or high-speed interconnects.
Knowledge of IPC standards (IPC-A-610, IPC-6012, IPC-7711/7721).
Experience with manufacturing execution systems (MES), PLM systems, and engineering change management.
Enjoy solving complex manufacturing problems using data and structured root cause analysis.
Like working directly with manufacturing partners and factory teams.
Can bridge hardware design and manufacturing execution.
Have strong troubleshooting skills across electronics, assembly processes, and production testing.
Enjoy continuous improvement and process optimization.
Are comfortable balancing technical depth with fast operational execution.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. We work closely with hardware design teams, manufacturing partners, suppliers, and data center operations to deliver the compute platforms that power frontier AI.\n\nThe Manufacturing Engineering team ensures our hardware can be built, tested, deployed, and supported at hyperscale. We bridge Hardware Engineering, Quality, Supply Chain, Contract Manufacturers, and Hardware Operations to continuously improve manufacturing performance throughout the product lifecycle.\n\nAs our fleet grows globally, sustaining manufacturing engineering becomes increasingly important to maintain product quality, improve manufacturability, and rapidly resolve production issues.\n\nAbout the Role\n\nWe are seeking a PCBA Manufacturing Engineer (Sustaining) to support production and continuous improvement of printed circuit board assemblies (PCBAs) used throughout Industrial Compute hardware platforms.\n\nThis role focuses on sustaining engineering after product launch. You'll partner closely with Hardware Design, Quality, Manufacturing, Test Engineering, Supply Chain, and our contract manufacturers to resolve production issues, improve manufacturing yield, reduce failures, implement engineering changes, and ensure stable high-volume manufacturing.\n\nThe ideal candidate has experience supporting complex server, networking, accelerator, storage, or high-performance electronics manufacturing environments.\n\nKey Responsibilities \n\n - Own sustaining manufacturing engineering for PCBA production across multiple hardware platforms.\n\n - Drive root cause investigations for manufacturing defects, field failures, and production escapes.\n\n - Partner with Hardware Design Engineers to improve manufacturability (DFM/DFA/DFT).\n\n - Support engineering change orders (ECOs) and manufacturing change implementation.\n\n - Work directly with contract manufacturers to improve production yield, cycle time, and quality.\n\n - Analyze manufacturing data to identify recurring process issues and improvement opportunities.\n\n - Develop corrective and preventive actions (CAPA) for manufacturing and supplier quality issues.\n\n - Support failure analysis activities including electrical, functional, and process investigations.\n\n - Improve manufacturing documentation, work instructions, assembly processes, and test procedures.\n\n - Collaborate with Test Engineering to improve production test coverage and manufacturing diagnostics.\n\n - Support supplier qualification, process validation, and manufacturing readiness for design revisions.\n\n - Travel to manufacturing partners as needed to support production and issue resolution.\n\nQualifications\n\n - Bachelor's degree in Electrical Engineering, Mechanical Engineering, Manufacturing Engineering, or related field.\n\n - 5+ years supporting high-volume PCBA manufacturing.\n\n - Experience with SMT manufacturing, PCB fabrication, and electronic assembly processes.\n\n - Strong understanding of manufacturing process control, yield improvement, and statistical analysis.\n\n - Experience performing root cause analysis using methodologies such as 8D, 5 Why, Fishbone, or FMEA.\n\n - Experience working with contract manufacturers and global supply chains.\n\n - Ability to interpret schematics, BOMs, assembly drawings, and manufacturing documentation.\n\n - Excellent cross-functional communication and project management skills.\n\nPreferred Skills\n\n - Experience with server, accelerator, networking, storage, or AI hardware platforms.\n\n - Familiarity with ICT, Flying Probe, Boundary Scan, Functional Test, and System-Level Test.\n\n - Experience supporting high-speed PCBAs involving GPUs, CPUs, memory, PCIe, Ethernet, or high-speed interconnects.\n\n - Knowledge of IPC standards (IPC-A-610, IPC-6012, IPC-7711/7721).\n\n - Experience with manufacturing execution systems (MES), PLM systems, and engineering change management.\n\n - Enjoy solving complex manufacturing problems using data and structured root cause analysis.\n\n - Like working directly with manufacturing partners and factory teams.\n\n - Can bridge hardware design and manufacturing execution.\n\n - Have strong troubleshooting skills across electronics, assembly processes, and production testing.\n\n - Enjoy continuous improvement and process optimization.\n\n - Are comfortable balancing technical depth with fast operational execution.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"SGD 171K – SGD 345K • Offers Equity","scrapeableCompensationSalarySummary":"SGD 171K - SGD 345K","compensationTiers":[{"id":"c060d1ef-bca2-4662-af48-d9004665d3b1","tierSummary":"SGD 171K – SGD 345K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"10aea548-cca4-47ea-838a-26d1e4a0602b","summary":"SGD 171K – SGD 345K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":171000,"maxValue":345000},{"id":"e63fd705-efd2-4c58-89a4-04bd57b48a40","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"SGD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"SGD","minValue":171000,"maxValue":345000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"SGD","minValue":null,"maxValue":null}]}},{"id":"db993e24-ce4f-4f55-9187-403726bcb957","title":"Technical Program Manager, Cloud AI Partnerships","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-17T22:40:59.308+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/db993e24-ce4f-4f55-9187-403726bcb957","applyUrl":"https://jobs.ashbyhq.com/openai/db993e24-ce4f-4f55-9187-403726bcb957/application","descriptionHtml":"The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike.
Technical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution.
We are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations.
This role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through.
You will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption.
Own integrated technical roadmaps across OpenAI and partner teams, including milestones, dependencies, risks, resourcing needs, and the sequencing required to land joint commitments.
Own launch readiness across cloud partner platforms, including readiness checklists, blocker tracking, joint go/no-go reviews, and post-launch stability follow-through.
Act as a primary technical interface to partner engineering organizations, helping own the shared roadmap and day-to-day coordination on deployment, capacity, incidents, and open engineering issues.
Drive alignment across engineering, infrastructure, product, safety, security, legal, finance, and go-to-market teams so joint deliverables are well-scoped, sequenced, and executable.
Provide clear, transparent reporting on program status, issues, risks, and decisions required for senior leaders and stakeholders.
Convert open issues into prioritized plans that both OpenAI and partner teams can commit to, with clear owners, workbacks, and closure paths.
Help build repeatable and efficient development and launch pipelines for OpenAI models on partner platforms.
Bring substantial technical program management leadership across infrastructure, platform, or large-scale engineering work, with a track record of owning complex programs end to end.
Have led complex partner-facing programs where success required tight coordination across company boundaries, clear operating rhythms, and sustained follow-through.
Understand cloud architectures, AI/ML deployment, model serving, and the practical integration challenges of bringing advanced AI systems to production.
Direct experience with major cloud or AI platforms, including how models are integrated, launched, and onboarded for customers.
Familiarity with how foundation models are integrated, packaged, launched, and operated through partner platforms or marketplaces.
Experience with inference systems, model serving, accelerator-backed infrastructure, or distributed systems.
Can balance strategic priorities with rapid, high-quality execution in fast-moving environments.
Communicate crisply with engineers, executives, and external partners, and can create alignment without direct authority.
Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.
Exercise strong judgment on risk, sequencing, and the difference between a target date and a credible launch plan.
Care about OpenAI's mission and about expanding responsible access to advanced AI systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike.\n\nTechnical Program Managers at OpenAI play a key leadership role in scaling these efforts, partnering deeply with product, engineering, design, and go-to-market teams to bring ambitious ideas to life and ensure clarity and discipline in execution.\n\n \n\n\nABOUT THE ROLE\n\nWe are hiring a Technical Program Manager to support OpenAI's critical AI deployments across strategic cloud partners. This role is designed for a candidate who can operate as an end-to-end owner across internal engineering teams and external partner organizations.\n\nThis role will drive the technical strategy and execution required to bring OpenAI models and platform capabilities into partner environments responsibly and at scale. The work spans engineering deliverables, shared roadmaps, model launch pipelines, technical integration, launch readiness, and post-launch follow-through.\n\nYou will work closely with senior leaders across OpenAI engineering, infrastructure, product, safety, security, legal, finance, and go-to-market, as well as technical counterparts at our partners. The job is to turn broad partnership commitments into concrete execution plans, align both sides on what must land, and build repeatable mechanisms for launching OpenAI capabilities on third-party platforms.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead end-to-end execution for major cloud partner programs spanning model deployment, product integration, operational readiness, launch follow-through, and partner-platform adoption.\n\n - Own integrated technical roadmaps across OpenAI and partner teams, including milestones, dependencies, risks, resourcing needs, and the sequencing required to land joint commitments.\n\n - Own launch readiness across cloud partner platforms, including readiness checklists, blocker tracking, joint go/no-go reviews, and post-launch stability follow-through.\n\n - Act as a primary technical interface to partner engineering organizations, helping own the shared roadmap and day-to-day coordination on deployment, capacity, incidents, and open engineering issues.\n\n - Drive alignment across engineering, infrastructure, product, safety, security, legal, finance, and go-to-market teams so joint deliverables are well-scoped, sequenced, and executable.\n\n - Provide clear, transparent reporting on program status, issues, risks, and decisions required for senior leaders and stakeholders.\n\n - Convert open issues into prioritized plans that both OpenAI and partner teams can commit to, with clear owners, workbacks, and closure paths.\n\n - Help build repeatable and efficient development and launch pipelines for OpenAI models on partner platforms.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Bring substantial technical program management leadership across infrastructure, platform, or large-scale engineering work, with a track record of owning complex programs end to end.\n\n - Have led complex partner-facing programs where success required tight coordination across company boundaries, clear operating rhythms, and sustained follow-through.\n\n - Understand cloud architectures, AI/ML deployment, model serving, and the practical integration challenges of bringing advanced AI systems to production.\n\n - Direct experience with major cloud or AI platforms, including how models are integrated, launched, and onboarded for customers.\n\n - Familiarity with how foundation models are integrated, packaged, launched, and operated through partner platforms or marketplaces.\n\n - Experience with inference systems, model serving, accelerator-backed infrastructure, or distributed systems.\n\n - Can balance strategic priorities with rapid, high-quality execution in fast-moving environments.\n\n - Communicate crisply with engineers, executives, and external partners, and can create alignment without direct authority.\n\n - Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.\n\n - Exercise strong judgment on risk, sequencing, and the difference between a target date and a credible launch plan.\n\n - Care about OpenAI's mission and about expanding responsible access to advanced AI systems.\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $445K","compensationTiers":[{"id":"d0bfa3d4-34d3-4a80-83d8-fce84c47dc1a","tierSummary":"$207K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"35459cff-a9c1-49d9-8ca6-86a9ac988a13","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6e495a2-0b83-40cc-b530-43e03d3f5ac1","summary":"$207K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":445000}]}},{"id":"ca9e0aeb-6df1-4b73-8ec0-2e9e124712f1","title":"Applied AI Engineer, Plugins","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-14T20:24:43.634+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ca9e0aeb-6df1-4b73-8ec0-2e9e124712f1","applyUrl":"https://jobs.ashbyhq.com/openai/ca9e0aeb-6df1-4b73-8ec0-2e9e124712f1/application","descriptionHtml":"About the Team
The Ecosystem Applied AI Engineering team supports strategic partners as they build high-quality technical integrations into ChatGPT and Codex. Our goal is to create products users depend on, drive adoption and retention, and build an ecosystem where partners win when OpenAI wins.
About the Role
We are looking for an Applied AI Engineer to help strategic partners design, build, evaluate, submit, launch, and maintain high-utility plugins for ChatGPT and Codex. This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated partner engagements, and translate ambiguous product needs into production-ready integrations.
You will work across partner product and engineering teams and OpenAI's product, engineering, partnerships, legal, policy, design, and go-to-market teams. You will identify the right use cases, prototype and review implementations, run evaluations, debug issues across systems, guide partners through submission and review, and support launch and post-launch iteration. The best person for this role moves fluidly between code, product judgment, project leadership, and clear communication with engineers and executives.
This role is a fit for a product minded engineer who wants to stay close to users and partners while still going deep on code, reliability, evaluations, and developer experience. The goal is to help partners ship plugins that are not merely technically functional, but genuinely useful in ChatGPT and Codex.
This role is based in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the technical partner journey for priority B2B plugins—from pitch and readiness assessment through architecture, build, evaluation, submission, launch, and ongoing maintenance.
Identify strong plugin use cases, define crisp user journeys and expected behaviors, and help partners focus on workflows where ChatGPT or Codex can create meaningful user value.
Write production and sample code, build prototypes and reference implementations, and create the technical guidance, evals, launch checklists, and debugging tools that move partners from concept to production.
Debug API contracts, OAuth/login, tool invocation, latency, retries, rate limits, observability, data model, and user-experience issues across partner and OpenAI systems.
Review partner architectures and implementation plans for API design, scopes and permissions, data handling, safety, privacy, reliability, and long-term maintainability.
Contribute targeted fixes and improvements to ChatGPT, Codex, and the plugins platform, including APIs, SDKs, docs, examples, internal tooling, partner debugging workflows, and launch guardrails.
Work with product, engineering, design, partnerships, legal, policy, support, and go-to-market teams to make partner launches smooth and repeatable.
Bring structured signal from partners back to product and engineering, and turn patterns from successful launches into reusable playbooks, examples, platform requirements, and implementation guidance.
You might thrive in this role if you:
Have 4-6 years of professional software engineering experience and are strong enough technically to contribute to the platform itself while still enjoying hands-on coding.
Have built and operated production APIs, backend services, developer platforms, apps, plugins, connectors, or integrations and can reason across frontend, backend, auth, reliability, privacy, evaluations, and UX constraints.
Bring strong product sense and can distinguish a plugin that “works” from one that will be genuinely useful to users.
Communicate clearly with external engineers, product leaders, executives, and internal cross-functional stakeholders.
Can make ambiguous partner ideas concrete through runnable prototypes, API contracts, technical specs, and pragmatic implementation guidance.
Are comfortable reading unfamiliar code, making targeted platform changes, and debugging distributed systems with logs, traces, metrics, and experiments.
Care deeply about user trust, privacy, data handling, and product quality in AI-powered experiences.
Balance urgency with judgment and can keep launches moving while staying precise about details that matter.
Preferred qualifications:
Experience with OAuth/login flows, API design, webhooks, schemas, rate limits, observability, SDKs, and production launch operations.
Prior customer-facing or partner-facing engineering experience, including leading technical calls, navigating ambiguity, and helping external teams ship production software.
Familiarity with AI products, LLM APIs, tool calling, MCP, ChatGPT or Codex surfaces, developer platforms, or marketplace ecosystems.
Comfortable making targeted changes across backend services, frontend surfaces, SDKs, docs, internal tools, or monorepo codebases when needed.
Strong written communication skills, including docs, implementation notes, launch plans, and partner-facing technical guidance.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Ecosystem Applied AI Engineering team supports strategic partners as they build high-quality technical integrations into ChatGPT and Codex. Our goal is to create products users depend on, drive adoption and retention, and build an ecosystem where partners win when OpenAI wins.\n\nAbout the Role\n\nWe are looking for an Applied AI Engineer to help strategic partners design, build, evaluate, submit, launch, and maintain high-utility plugins for ChatGPT and Codex. This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated partner engagements, and translate ambiguous product needs into production-ready integrations.\n\nYou will work across partner product and engineering teams and OpenAI's product, engineering, partnerships, legal, policy, design, and go-to-market teams. You will identify the right use cases, prototype and review implementations, run evaluations, debug issues across systems, guide partners through submission and review, and support launch and post-launch iteration. The best person for this role moves fluidly between code, product judgment, project leadership, and clear communication with engineers and executives.\n\nThis role is a fit for a product minded engineer who wants to stay close to users and partners while still going deep on code, reliability, evaluations, and developer experience. The goal is to help partners ship plugins that are not merely technically functional, but genuinely useful in ChatGPT and Codex.\n\nThis role is based in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own the technical partner journey for priority B2B plugins—from pitch and readiness assessment through architecture, build, evaluation, submission, launch, and ongoing maintenance.\n\n - Identify strong plugin use cases, define crisp user journeys and expected behaviors, and help partners focus on workflows where ChatGPT or Codex can create meaningful user value.\n\n - Write production and sample code, build prototypes and reference implementations, and create the technical guidance, evals, launch checklists, and debugging tools that move partners from concept to production.\n\n - Debug API contracts, OAuth/login, tool invocation, latency, retries, rate limits, observability, data model, and user-experience issues across partner and OpenAI systems.\n\n - Review partner architectures and implementation plans for API design, scopes and permissions, data handling, safety, privacy, reliability, and long-term maintainability.\n\n - Contribute targeted fixes and improvements to ChatGPT, Codex, and the plugins platform, including APIs, SDKs, docs, examples, internal tooling, partner debugging workflows, and launch guardrails.\n\n - Work with product, engineering, design, partnerships, legal, policy, support, and go-to-market teams to make partner launches smooth and repeatable.\n\n - Bring structured signal from partners back to product and engineering, and turn patterns from successful launches into reusable playbooks, examples, platform requirements, and implementation guidance.\n\nYou might thrive in this role if you:\n\n - Have 4-6 years of professional software engineering experience and are strong enough technically to contribute to the platform itself while still enjoying hands-on coding.\n\n - Have built and operated production APIs, backend services, developer platforms, apps, plugins, connectors, or integrations and can reason across frontend, backend, auth, reliability, privacy, evaluations, and UX constraints.\n\n - Bring strong product sense and can distinguish a plugin that “works” from one that will be genuinely useful to users.\n\n - Communicate clearly with external engineers, product leaders, executives, and internal cross-functional stakeholders.\n\n - Can make ambiguous partner ideas concrete through runnable prototypes, API contracts, technical specs, and pragmatic implementation guidance.\n\n - Are comfortable reading unfamiliar code, making targeted platform changes, and debugging distributed systems with logs, traces, metrics, and experiments.\n\n - Care deeply about user trust, privacy, data handling, and product quality in AI-powered experiences.\n\n - Balance urgency with judgment and can keep launches moving while staying precise about details that matter.\n\nPreferred qualifications:\n\n - Experience with OAuth/login flows, API design, webhooks, schemas, rate limits, observability, SDKs, and production launch operations.\n\n - Prior customer-facing or partner-facing engineering experience, including leading technical calls, navigating ambiguity, and helping external teams ship production software.\n\n - Familiarity with AI products, LLM APIs, tool calling, MCP, ChatGPT or Codex surfaces, developer platforms, or marketplace ecosystems.\n\n - Comfortable making targeted changes across backend services, frontend surfaces, SDKs, docs, internal tools, or monorepo codebases when needed.\n\n - Strong written communication skills, including docs, implementation notes, launch plans, and partner-facing technical guidance.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$197K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$197K - $280K","compensationTiers":[{"id":"913ec2d4-55d7-4d0d-9874-23a25d6a7d99","tierSummary":"$197K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0c0d1458-42c9-4b7d-bd7b-d885f503a041","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"df016796-8b8b-405c-8a0f-d8ea60929bde","summary":"$197K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":197000,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":197000,"maxValue":280000}]}},{"id":"362a91cc-8e64-4922-a650-68161de60daa","title":"Support Delivery Lead, Government","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-17T00:08:08.049+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/362a91cc-8e64-4922-a650-68161de60daa","applyUrl":"https://jobs.ashbyhq.com/openai/362a91cc-8e64-4922-a650-68161de60daa/application","descriptionHtml":"About the Team
OpenAI’s User Operations team helps customers adopt AI successfully and get exceptional value from our products. We resolve complex issues, provide technical guidance, and partner with Sales, Technical Success, Product, Engineering, Security, and other teams to deliver an excellent customer experience at scale.
The Government Support Delivery team serves public-sector customers, including U.S. Government agencies and organizations operating under FedRAMP requirements. We help customers deploy and use OpenAI products reliably while navigating complex technical, security, and compliance needs.
About the Role
We are looking for an experienced technical support leader to build and lead the team responsible for supporting OpenAI’s government customers. You will set the team’s technical and operational direction, develop talented support engineers, and ensure that complex customer issues are resolved with urgency, sound judgment, and care.
Your team will work directly with public-sector customers and partner closely with Product, Engineering, Security, Technical Success, and customer-facing teams. You will turn what the team learns from customer issues into lasting improvements across our products, documentation, tools, and support practices.
This is an opportunity to shape a critical support function from the ground up and define how OpenAI delivers trusted, technically excellent support to government customers.
This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
To comply with a U.S. government contract, applicants for this position must be U.S. citizens, U.S. nationals, or U.S. persons (i.e., U.S. lawful permanent residents, refugees, and asylees).
This role is based in Washington, DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Build and lead a team of highly skilled support engineers, setting clear expectations and creating an environment in which people can do their best work and grow.
Set the technical and operational direction for Government Support Delivery, including service standards, success measures, team practices, and coverage planning.
Serve as a senior escalation point for complex and high-impact customer issues, coordinating the right experts across OpenAI and communicating clearly with customer and internal leaders.
Develop a support model that meets the needs of U.S. Government agencies and other public-sector customers, including organizations operating under FedRAMP requirements.
Build trusted relationships with strategic customers and represent OpenAI with professionalism, discretion, and sound judgment during critical issues.
Partner with Product, Engineering, Security, Technical Success, and customer-facing teams to improve escalation paths, launch readiness, product quality, and the overall customer experience.
Turn recurring customer issues into scalable solutions through better processes, documentation, training, self-service resources, automation, and product improvements.
Help scale global support operations, including on-call, holiday, and weekend coverage based on business needs, while contributing to the broader Support Delivery leadership team.
You might thrive in this role if you have:
12+ years of experience in technical support engineering, software engineering, customer engineering, site reliability, infrastructure, or a related technical field.
6+ years of experience leading technical support engineering, customer engineering, or software engineering teams in high-scale, security-sensitive, or fast-moving environments.
A bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
Experience supporting government, public-sector, regulated, or security-conscious customers and working through complex technical and organizational requirements.
Strong technical depth across areas such as SaaS applications, APIs, cloud infrastructure, authentication, networking, observability, or distributed systems.
A record of developing experienced technical teams, setting a clear direction, and balancing customer outcomes with team health and sustainable operations.
Experience leading critical incidents and customer escalations involving senior technical and business stakeholders.
The ability to influence Product and Engineering priorities using customer insights, operational data, and clear judgment.
A systems-oriented approach and experience using AI, automation, scripting, or internal tools to improve support quality and scale.
Excellent written and verbal communication skills, including the ability to explain technical, security, and compliance topics to a range of audiences.
A collaborative, mission-driven approach grounded in integrity, humility, discretion, and a strong commitment to customer impact.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team helps customers adopt AI successfully and get exceptional value from our products. We resolve complex issues, provide technical guidance, and partner with Sales, Technical Success, Product, Engineering, Security, and other teams to deliver an excellent customer experience at scale.\n\nThe Government Support Delivery team serves public-sector customers, including U.S. Government agencies and organizations operating under FedRAMP requirements. We help customers deploy and use OpenAI products reliably while navigating complex technical, security, and compliance needs.\n\n\n\nAbout the Role\n\nWe are looking for an experienced technical support leader to build and lead the team responsible for supporting OpenAI’s government customers. You will set the team’s technical and operational direction, develop talented support engineers, and ensure that complex customer issues are resolved with urgency, sound judgment, and care.\n\nYour team will work directly with public-sector customers and partner closely with Product, Engineering, Security, Technical Success, and customer-facing teams. You will turn what the team learns from customer issues into lasting improvements across our products, documentation, tools, and support practices.\n\nThis is an opportunity to shape a critical support function from the ground up and define how OpenAI delivers trusted, technically excellent support to government customers.\n\nThis role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\nTo comply with a U.S. government contract, applicants for this position must be U.S. citizens, U.S. nationals, or U.S. persons (i.e., U.S. lawful permanent residents, refugees, and asylees).\n\nThis role is based in Washington, DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Build and lead a team of highly skilled support engineers, setting clear expectations and creating an environment in which people can do their best work and grow.\n\n - Set the technical and operational direction for Government Support Delivery, including service standards, success measures, team practices, and coverage planning.\n\n - Serve as a senior escalation point for complex and high-impact customer issues, coordinating the right experts across OpenAI and communicating clearly with customer and internal leaders.\n\n - Develop a support model that meets the needs of U.S. Government agencies and other public-sector customers, including organizations operating under FedRAMP requirements.\n\n - Build trusted relationships with strategic customers and represent OpenAI with professionalism, discretion, and sound judgment during critical issues.\n\n - Partner with Product, Engineering, Security, Technical Success, and customer-facing teams to improve escalation paths, launch readiness, product quality, and the overall customer experience.\n\n - Turn recurring customer issues into scalable solutions through better processes, documentation, training, self-service resources, automation, and product improvements.\n\n - Help scale global support operations, including on-call, holiday, and weekend coverage based on business needs, while contributing to the broader Support Delivery leadership team.\n \n \n\nYou might thrive in this role if you have:\n\n - 12+ years of experience in technical support engineering, software engineering, customer engineering, site reliability, infrastructure, or a related technical field.\n\n - 6+ years of experience leading technical support engineering, customer engineering, or software engineering teams in high-scale, security-sensitive, or fast-moving environments.\n\n - A bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n - Experience supporting government, public-sector, regulated, or security-conscious customers and working through complex technical and organizational requirements.\n\n - Strong technical depth across areas such as SaaS applications, APIs, cloud infrastructure, authentication, networking, observability, or distributed systems.\n\n - A record of developing experienced technical teams, setting a clear direction, and balancing customer outcomes with team health and sustainable operations.\n\n - Experience leading critical incidents and customer escalations involving senior technical and business stakeholders.\n\n - The ability to influence Product and Engineering priorities using customer insights, operational data, and clear judgment.\n\n - A systems-oriented approach and experience using AI, automation, scripting, or internal tools to improve support quality and scale.\n\n - Excellent written and verbal communication skills, including the ability to explain technical, security, and compliance topics to a range of audiences.\n\n - A collaborative, mission-driven approach grounded in integrity, humility, discretion, and a strong commitment to customer impact.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$284K – $315K • Offers Equity","scrapeableCompensationSalarySummary":"$284K - $315K","compensationTiers":[{"id":"7123856e-6daa-4d9d-a6dc-907a745de5c7","tierSummary":"$284K – $315K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ba787146-d628-4174-8383-3958ce1bb1af","summary":"$284K – $315K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":284000,"maxValue":315000},{"id":"df6c158b-f648-43bc-8da8-f5dc2ec33d89","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":284000,"maxValue":315000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"596e543a-0ab9-471e-a1ff-40fd55c74fce","title":"Software Engineer, Ads Integrity","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-14T18:34:43.801+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/596e543a-0ab9-471e-a1ff-40fd55c74fce","applyUrl":"https://jobs.ashbyhq.com/openai/596e543a-0ab9-471e-a1ff-40fd55c74fce/application","descriptionHtml":"About the Team
The Integrity team builds the systems that protect OpenAI’s products, users, and ecosystem from abuse. We work across product engineering, infrastructure, safety, and operations to detect and prevent harmful, fraudulent, deceptive, and adversarial activity at global scale.
As OpenAI builds new ads experiences, we are establishing the integrity foundation that will keep the ads ecosystem safe and trustworthy from the start. This includes protecting advertiser onboarding, detecting unsafe or policy-violating ad content, preventing fraudulent and abusive advertiser behavior, and defending the ads ecosystem against spam, manipulation, and other forms of abuse.
Ads Integrity is a new and highly cross-functional area. The team partners closely with Ads, Product, Safety, Policy, ML, Privacy, Security, and operations teams to build protections directly into the ads platform rather than layering them on after the fact. This is an opportunity to define how integrity works for a new ads ecosystem from first principles.
About the Role
We’re looking for an experienced Software Engineer to build the backend systems and infrastructure that keep OpenAI’s ads products safe, trustworthy, and resilient to abuse.
In this foundational role, you will design systems that detect, prevent, and respond to harmful, deceptive, fraudulent, or policy-violating activity across the ads lifecycle. The problems span advertiser onboarding and verification, account and behavioral risk, content safety, spam and fraudulent interactions, detection and enforcement infrastructure, and the systems that connect integrity signals and models to real-time product decisions.
This is not an ML-specialist role, but familiarity with ML for Ads integrity is always welcome. You’ll work closely with ML engineers and researchers and build systems that consume and operationalize ML-based signals, but your primary focus will be designing and operating robust backend and distributed systems. You’ll help determine how signals, rules, models, and human review come together into reliable integrity protections for advertisements that can operate at OpenAI scale.
This role is particularly well suited to an engineer who has built large-scale systems in integrity, trust and safety, anti-abuse, fraud, risk, security, or a related adversarial domain.
You will have significant ownership over what we build and how we build it, partnering across Integrity and Ads to establish the architecture and technical foundations that will protect OpenAI’s ads ecosystem as it grows.
This role is based in San Francisco. We offer relocation assistance to new employees.
In this role, you will:
Design and build large-scale backend systems that detect and prevent harmful, deceptive, fraudulent, or policy-violating activity across the ads ecosystem.
Build low-latency integrity infrastructure capable of evaluating risk signals and making decisions in or near real time.
Develop scalable risk-signal pipelines, decision systems, rules and enforcement infrastructure across the advertiser and ads lifecycle.
Build advertiser onboarding, business verification, account-risk, fraud-detection, and abuse-prevention capabilities that make it harder for malicious actors to enter or exploit the ecosystem.
Develop systems that support ads-specific content safety and enable the detection and enforcement of unsafe, misleading, deceptive, or policy-violating ads.
Build protections against spam, fraudulent interactions, manipulation, and other adversarial behaviors that threaten the health of the ads ecosystem.
Partner with ML teams to integrate classifiers and model-based signals into production integrity systems, including both lightweight real-time protections and more sophisticated asynchronous detection.
Build feedback loops, review systems, and integrity metrics that improve detection quality while carefully managing false positives and impact on legitimate advertisers and users.
Create tooling and infrastructure that enable operations and policy teams to investigate abuse and make fast, consistent, and explainable decisions.
Engineer systems that adapt as adversaries change their tactics and support effective experimentation, monitoring, and incident response.
Partner closely with Ads Engineering to integrate integrity protections throughout the ads platform without compromising reliability, latency, or product quality.
Help define the technical strategy and architecture for Ads Integrity as both the product and underlying threat landscape evolve.
You might thrive in this role if you:
Have significant experience building and operating large-scale backend or distributed systems.
Have worked on integrity, trust and safety, anti-abuse, fraud, risk, security, business verification, or another domain where systems must operate against sophisticated or evolving adversaries.
Have built detection, decisioning, enforcement, verification, investigation, or risk infrastructure in production.
Understand how rules, heuristics, risk signals, ML-based signals, and human review can work together within a dependable production system.
Are comfortable building ML-adjacent infrastructure and partnering closely with ML teams without needing to be an ML domain expert.
Have built low-latency, high-throughput services or data pipelines with demanding reliability, correctness, privacy, and security requirements.
Can reason about false positives, adversarial behavior, explainability, auditability, and the operational impact of automated enforcement.
Think holistically about threat models, system architecture, data quality, observability, user impact, and ecosystem health.
Can define technical direction in an ambiguous 0→1 environment and independently drive complex work across teams.
Communicate clearly and work effectively across engineering, product, policy, safety, security, operations, and machine-learning teams.
Have experience with ads, ads integrity, advertiser systems, or ads fraud. This is a plus, but not a requirement.
Are excited to build the integrity foundation for a new product area rather than inherit a mature system.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Integrity team builds the systems that protect OpenAI’s products, users, and ecosystem from abuse. We work across product engineering, infrastructure, safety, and operations to detect and prevent harmful, fraudulent, deceptive, and adversarial activity at global scale.\n\nAs OpenAI builds new ads experiences, we are establishing the integrity foundation that will keep the ads ecosystem safe and trustworthy from the start. This includes protecting advertiser onboarding, detecting unsafe or policy-violating ad content, preventing fraudulent and abusive advertiser behavior, and defending the ads ecosystem against spam, manipulation, and other forms of abuse.\n\nAds Integrity is a new and highly cross-functional area. The team partners closely with Ads, Product, Safety, Policy, ML, Privacy, Security, and operations teams to build protections directly into the ads platform rather than layering them on after the fact. This is an opportunity to define how integrity works for a new ads ecosystem from first principles.\n\nAbout the Role\n\nWe’re looking for an experienced Software Engineer to build the backend systems and infrastructure that keep OpenAI’s ads products safe, trustworthy, and resilient to abuse.\n\nIn this foundational role, you will design systems that detect, prevent, and respond to harmful, deceptive, fraudulent, or policy-violating activity across the ads lifecycle. The problems span advertiser onboarding and verification, account and behavioral risk, content safety, spam and fraudulent interactions, detection and enforcement infrastructure, and the systems that connect integrity signals and models to real-time product decisions.\n\nThis is not an ML-specialist role, but familiarity with ML for Ads integrity is always welcome. You’ll work closely with ML engineers and researchers and build systems that consume and operationalize ML-based signals, but your primary focus will be designing and operating robust backend and distributed systems. You’ll help determine how signals, rules, models, and human review come together into reliable integrity protections for advertisements that can operate at OpenAI scale.\n\nThis role is particularly well suited to an engineer who has built large-scale systems in integrity, trust and safety, anti-abuse, fraud, risk, security, or a related adversarial domain.\n\nYou will have significant ownership over what we build and how we build it, partnering across Integrity and Ads to establish the architecture and technical foundations that will protect OpenAI’s ads ecosystem as it grows.\n\nThis role is based in San Francisco. We offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Design and build large-scale backend systems that detect and prevent harmful, deceptive, fraudulent, or policy-violating activity across the ads ecosystem.\n\n - Build low-latency integrity infrastructure capable of evaluating risk signals and making decisions in or near real time.\n\n - Develop scalable risk-signal pipelines, decision systems, rules and enforcement infrastructure across the advertiser and ads lifecycle.\n\n - Build advertiser onboarding, business verification, account-risk, fraud-detection, and abuse-prevention capabilities that make it harder for malicious actors to enter or exploit the ecosystem.\n\n - Develop systems that support ads-specific content safety and enable the detection and enforcement of unsafe, misleading, deceptive, or policy-violating ads.\n\n - Build protections against spam, fraudulent interactions, manipulation, and other adversarial behaviors that threaten the health of the ads ecosystem.\n\n - Partner with ML teams to integrate classifiers and model-based signals into production integrity systems, including both lightweight real-time protections and more sophisticated asynchronous detection.\n\n - Build feedback loops, review systems, and integrity metrics that improve detection quality while carefully managing false positives and impact on legitimate advertisers and users.\n\n - Create tooling and infrastructure that enable operations and policy teams to investigate abuse and make fast, consistent, and explainable decisions.\n\n - Engineer systems that adapt as adversaries change their tactics and support effective experimentation, monitoring, and incident response.\n\n - Partner closely with Ads Engineering to integrate integrity protections throughout the ads platform without compromising reliability, latency, or product quality.\n\n - Help define the technical strategy and architecture for Ads Integrity as both the product and underlying threat landscape evolve.\n\nYou might thrive in this role if you:\n\n - Have significant experience building and operating large-scale backend or distributed systems.\n\n - Have worked on integrity, trust and safety, anti-abuse, fraud, risk, security, business verification, or another domain where systems must operate against sophisticated or evolving adversaries.\n\n - Have built detection, decisioning, enforcement, verification, investigation, or risk infrastructure in production.\n\n - Understand how rules, heuristics, risk signals, ML-based signals, and human review can work together within a dependable production system.\n\n - Are comfortable building ML-adjacent infrastructure and partnering closely with ML teams without needing to be an ML domain expert.\n\n - Have built low-latency, high-throughput services or data pipelines with demanding reliability, correctness, privacy, and security requirements.\n\n - Can reason about false positives, adversarial behavior, explainability, auditability, and the operational impact of automated enforcement.\n\n - Think holistically about threat models, system architecture, data quality, observability, user impact, and ecosystem health.\n\n - Can define technical direction in an ambiguous 0→1 environment and independently drive complex work across teams.\n\n - Communicate clearly and work effectively across engineering, product, policy, safety, security, operations, and machine-learning teams.\n\n - Have experience with ads, ads integrity, advertiser systems, or ads fraud. This is a plus, but not a requirement.\n\n - Are excited to build the integrity foundation for a new product area rather than inherit a mature system.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $385K","compensationTiers":[{"id":"c58516c7-cb3b-43dc-a106-5971022e739c","tierSummary":"$293K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"55d7d1f9-f807-4b12-9b20-87b76ebe2ce7","summary":"$293K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000},{"id":"0f16f094-f17f-4a48-ba7d-a1b00e2cba10","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8d332d03-1f38-40e3-85be-b4c99231a896","title":"Transformation Leads Regional Manager","department":"Go To Market","team":"Go To Market","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-11-03T19:36:30.703+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8d332d03-1f38-40e3-85be-b4c99231a896","applyUrl":"https://jobs.ashbyhq.com/openai/8d332d03-1f38-40e3-85be-b4c99231a896/application","descriptionHtml":"OpenAI’s Transformation Leads help customers rethink what their business could do with AI. We work with executives and Heads of AI to build business reinvention roadmaps. For this, we provide Leadership Advisory and Collaborative Design support, with the objective to secure and accelerate new business models, including process redesign and culture change.
You’ll manage our Transformation Leads in America West and personally advise senior customers at our Executive Briefing Center in San Francisco. You’ll help a leadership team work through a business or cultural question and leave with a decision they can act on. When the question calls for deeper work, you’ll design and own the workshop that follows. You’ll be based in San Francisco and meet customers across the US West region.
Lead executive workshops where leaders try AI on their own work, as they might with an AI chief of staff. In change workshops, bring the people who do the work together to redesign a process, question an incentive, or test a new offering. Agree on who will try it and how they’ll judge the result.
Represent OpenAI on stages in front of large audiences and in smaller leadership meetings. Develop original ideas from customer work and bring them to life in talks and internal and external media contributions such as blog articles and podcasts.
Bring Product a concrete example of how a customer’s needs are changing. Work with the account team on the customer plan, while our Applied AI Architects and Forward-Deployed Engineers lead the technical work and our Deployment Leads ensure the rollout.
Build and manage the West team while carrying your own customer engagements. Assign priorities, support them with your presence and guidance and coach them to excel in their role.
Work with regional peers and partners to share approaches that led to customers’ success. Help the customer develop the human system of governance that can lead this change and any other in the future.
You have helped executives rethink a product, service, or way of working with AI. You can explain what people had to change and what the customer learned by trying it, and you can tie it to concrete value realization.
You can inspire a large audience and earn the trust of a fortune 100 executive team. You ask insightful questions and adapt to fluid situations both internally and externally with customers within a tight delivery schedule.
You use AI yourself and can turn an ambitious idea into a small, credible test with a customer in a matter of minutes in every industry, LoB or function.
Have managed customer-facing teams while leading customer work yourself. You can name a decision someone you coached made on their own and was successful beyond both your expectations and theirs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Transformation Leads help customers rethink what their business could do with AI. We work with executives and Heads of AI to build business reinvention roadmaps. For this, we provide Leadership Advisory and Collaborative Design support, with the objective to secure and accelerate new business models, including process redesign and culture change.\n\n\n\nABOUT THE ROLE\n\nYou’ll manage our Transformation Leads in America West and personally advise senior customers at our Executive Briefing Center in San Francisco. You’ll help a leadership team work through a business or cultural question and leave with a decision they can act on. When the question calls for deeper work, you’ll design and own the workshop that follows. You’ll be based in San Francisco and meet customers across the US West region.\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Lead executive workshops where leaders try AI on their own work, as they might with an AI chief of staff. In change workshops, bring the people who do the work together to redesign a process, question an incentive, or test a new offering. Agree on who will try it and how they’ll judge the result.\n\n - Represent OpenAI on stages in front of large audiences and in smaller leadership meetings. Develop original ideas from customer work and bring them to life in talks and internal and external media contributions such as blog articles and podcasts.\n\n - Bring Product a concrete example of how a customer’s needs are changing. Work with the account team on the customer plan, while our Applied AI Architects and Forward-Deployed Engineers lead the technical work and our Deployment Leads ensure the rollout.\n\n - Build and manage the West team while carrying your own customer engagements. Assign priorities, support them with your presence and guidance and coach them to excel in their role.\n\n - Work with regional peers and partners to share approaches that led to customers’ success. Help the customer develop the human system of governance that can lead this change and any other in the future.\n\n\nYOU WILL THRIVE IN THIS ROLE IF\n\n - You have helped executives rethink a product, service, or way of working with AI. You can explain what people had to change and what the customer learned by trying it, and you can tie it to concrete value realization.\n\n - You can inspire a large audience and earn the trust of a fortune 100 executive team. You ask insightful questions and adapt to fluid situations both internally and externally with customers within a tight delivery schedule.\n\n - You use AI yourself and can turn an ambitious idea into a small, credible test with a customer in a matter of minutes in every industry, LoB or function.\n\n - Have managed customer-facing teams while leading customer work yourself. You can name a decision someone you coached made on their own and was successful beyond both your expectations and theirs.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$374K – $436K • Offers Equity","scrapeableCompensationSalarySummary":"$374K - $436K","compensationTiers":[{"id":"3a73f4e9-e1cd-4a13-971e-784a179f9eb4","tierSummary":"Estimated base salary $374K – $436K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"12858d87-cdd6-4bc8-98ae-eff13ab46b1a","summary":"Estimated base salary $374K – $436K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":374000,"maxValue":436000},{"id":"99d55c8b-b41d-4cc6-b789-7bb6f14f19a6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":374000,"maxValue":436000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"831e2f91-c213-4208-9eb3-4ce2cc6b9acf","title":"Strategic Sourcing Manager, Data Center Infrastructure, Owner Furnished Equipment","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-23T20:19:09.799+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/831e2f91-c213-4208-9eb3-4ce2cc6b9acf","applyUrl":"https://jobs.ashbyhq.com/openai/831e2f91-c213-4208-9eb3-4ce2cc6b9acf/application","descriptionHtml":"About the Team
OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside leading cloud providers, engineering firms, construction partners, utilities, and equipment manufacturers, we are delivering hyperscale AI campuses that enable the next generation of frontier AI models.
The Strategic Sourcing team develops and executes the commercial strategies that ensure our infrastructure programs have reliable access to the equipment, materials, and strategic partners needed to deliver at unprecedented scale. We partner closely with Infrastructure Delivery, Capacity Planning, Design Engineering, Hardware Operations, Finance, Legal, and our external suppliers to build a resilient global supply network capable of supporting Industrial Compute's long-term growth.
As we continue expanding globally, strategic sourcing becomes a critical competitive advantage, ensuring our infrastructure programs remain cost-effective, resilient, and capable of executing against aggressive deployment timelines.
About the Role
We are seeking a Strategic Sourcing Manager, Data Center Infrastructure: Owner Furnished Equipment to lead sourcing strategy for the critical infrastructure systems that power Industrial Compute campuses. This role will develop commercial strategies, negotiate strategic supplier agreements, and manage relationships across engineering, construction, manufacturing, and infrastructure partners responsible for delivering mission-critical facilities.
You will work closely with Infrastructure Delivery, Capacity Planning, Engineering, Finance, Construction, and external suppliers to ensure Industrial Compute has the capacity, supplier relationships, and commercial frameworks required to support rapid global expansion.
The ideal candidate has experience sourcing major infrastructure systems for hyperscale data centers, mission-critical facilities, industrial construction, semiconductor manufacturing, energy infrastructure, or similarly complex capital projects.
Key Responsibilities
Develop long-term sourcing strategies for data center infrastructure systems supporting Industrial Compute.
Lead strategic supplier selection, RFx processes, commercial negotiations, and contract execution for major infrastructure programs.
Build and maintain executive relationships with key suppliers, manufacturers, EPC firms, integrators, and infrastructure vendors.
Partner with Infrastructure Delivery and Engineering to align sourcing strategies with project schedules, technical requirements, and deployment priorities.
Collaborate with Capacity Planning to ensure supplier capacity aligns with long-term infrastructure roadmaps.
Evaluate supplier capabilities across manufacturing capacity, execution quality, financial health, delivery performance, and operational maturity.
Identify and mitigate supply chain risks through supplier diversification, long-term agreements, alternative sourcing strategies, and capacity reservations.
Monitor global market conditions, manufacturing trends, commodity impacts, geopolitical risks, and supplier ecosystems that may affect infrastructure delivery.
Develop supplier scorecards and performance metrics across quality, cost, schedule, responsiveness, safety, and execution.
Support executive sourcing decisions through financial analysis, market intelligence, scenario planning, and supplier benchmarking.
Partner with Legal and Finance to structure scalable commercial agreements that support Industrial Compute's long-term infrastructure strategy.
Qualifications
Bachelor's degree in Supply Chain, Engineering, Construction Management, Business, Operations, Finance, or a related field.
8+ years of experience in strategic sourcing, procurement, supplier management, or infrastructure supply chain management.
Experience sourcing major infrastructure systems, industrial equipment, mission-critical facilities, or large capital projects.
Proven experience negotiating complex commercial agreements with strategic suppliers.
Strong understanding of supplier qualification, contract strategy, supplier performance management, and sourcing governance.
Experience partnering with engineering, construction, finance, legal, and operations organizations.
Excellent analytical, financial modeling, negotiation, and executive communication skills.
Preferred Skills
Experience sourcing one or more of the following infrastructure systems:
HV to MV Substation and Transformer Equipment
Medium voltage electrical distribution equipment & MV to LV transformers
Low voltage electrical distribution equipment (switchgear, busway, UPS)
Power system protection, control & monitoring products
Prefabricated electrical skids and e-houses
Modular data center infrastructure
Modular cooling plants and their components (Heat exchangers, pumps, chillers, VFD)
Experience working with different forms of cooling (air and water cooled chillers, dry or adiabatic coolers, CRAH, CRAC, Air Handling Units)
Structural steel, enclosure systems and fabrication processes
Steel, stainless steel piping and components (valves, control valves, flanges)
Top Skillsets
Experience supporting hyperscale cloud, AI infrastructure, semiconductor, energy, or advanced manufacturing programs.
Familiarity with long-lead equipment planning and supplier capacity management.
Experience working with global supplier networks across North America, Europe, and Asia.
Experience working with EPC, design-build, or integrated project delivery partners
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside leading cloud providers, engineering firms, construction partners, utilities, and equipment manufacturers, we are delivering hyperscale AI campuses that enable the next generation of frontier AI models.\n\nThe Strategic Sourcing team develops and executes the commercial strategies that ensure our infrastructure programs have reliable access to the equipment, materials, and strategic partners needed to deliver at unprecedented scale. We partner closely with Infrastructure Delivery, Capacity Planning, Design Engineering, Hardware Operations, Finance, Legal, and our external suppliers to build a resilient global supply network capable of supporting Industrial Compute's long-term growth.\n\nAs we continue expanding globally, strategic sourcing becomes a critical competitive advantage, ensuring our infrastructure programs remain cost-effective, resilient, and capable of executing against aggressive deployment timelines.\n\nAbout the Role\n\nWe are seeking a Strategic Sourcing Manager, Data Center Infrastructure: Owner Furnished Equipment to lead sourcing strategy for the critical infrastructure systems that power Industrial Compute campuses. This role will develop commercial strategies, negotiate strategic supplier agreements, and manage relationships across engineering, construction, manufacturing, and infrastructure partners responsible for delivering mission-critical facilities.\n\nYou will work closely with Infrastructure Delivery, Capacity Planning, Engineering, Finance, Construction, and external suppliers to ensure Industrial Compute has the capacity, supplier relationships, and commercial frameworks required to support rapid global expansion.\n\nThe ideal candidate has experience sourcing major infrastructure systems for hyperscale data centers, mission-critical facilities, industrial construction, semiconductor manufacturing, energy infrastructure, or similarly complex capital projects.\n\nKey Responsibilities\n\n - Develop long-term sourcing strategies for data center infrastructure systems supporting Industrial Compute.\n\n - Lead strategic supplier selection, RFx processes, commercial negotiations, and contract execution for major infrastructure programs.\n\n - Build and maintain executive relationships with key suppliers, manufacturers, EPC firms, integrators, and infrastructure vendors.\n\n - Partner with Infrastructure Delivery and Engineering to align sourcing strategies with project schedules, technical requirements, and deployment priorities.\n\n - Collaborate with Capacity Planning to ensure supplier capacity aligns with long-term infrastructure roadmaps.\n\n - Evaluate supplier capabilities across manufacturing capacity, execution quality, financial health, delivery performance, and operational maturity.\n\n - Identify and mitigate supply chain risks through supplier diversification, long-term agreements, alternative sourcing strategies, and capacity reservations.\n\n - Monitor global market conditions, manufacturing trends, commodity impacts, geopolitical risks, and supplier ecosystems that may affect infrastructure delivery.\n\n - Develop supplier scorecards and performance metrics across quality, cost, schedule, responsiveness, safety, and execution.\n\n - Support executive sourcing decisions through financial analysis, market intelligence, scenario planning, and supplier benchmarking.\n\n - Partner with Legal and Finance to structure scalable commercial agreements that support Industrial Compute's long-term infrastructure strategy.\n\nQualifications\n\n - Bachelor's degree in Supply Chain, Engineering, Construction Management, Business, Operations, Finance, or a related field.\n\n - 8+ years of experience in strategic sourcing, procurement, supplier management, or infrastructure supply chain management.\n\n - Experience sourcing major infrastructure systems, industrial equipment, mission-critical facilities, or large capital projects.\n\n - Proven experience negotiating complex commercial agreements with strategic suppliers.\n\n - Strong understanding of supplier qualification, contract strategy, supplier performance management, and sourcing governance.\n\n - Experience partnering with engineering, construction, finance, legal, and operations organizations.\n\n - Excellent analytical, financial modeling, negotiation, and executive communication skills.\n\nPreferred Skills\n\nExperience sourcing one or more of the following infrastructure systems:\n\n - HV to MV Substation and Transformer Equipment\n\n - Medium voltage electrical distribution equipment & MV to LV transformers\n\n - Low voltage electrical distribution equipment (switchgear, busway, UPS)\n\n - Power system protection, control & monitoring products\n\n - Prefabricated electrical skids and e-houses\n\n - Modular data center infrastructure\n\n - Modular cooling plants and their components (Heat exchangers, pumps, chillers, VFD)\n\n - Experience working with different forms of cooling (air and water cooled chillers, dry or adiabatic coolers, CRAH, CRAC, Air Handling Units)\n\n - Structural steel, enclosure systems and fabrication processes\n\n - Steel, stainless steel piping and components (valves, control valves, flanges)\n\nTop Skillsets\n\n - Experience supporting hyperscale cloud, AI infrastructure, semiconductor, energy, or advanced manufacturing programs.\n\n - Familiarity with long-lead equipment planning and supplier capacity management.\n\n - Experience working with global supplier networks across North America, Europe, and Asia.\n\n - Experience working with EPC, design-build, or integrated project delivery partners\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $285K","compensationTiers":[{"id":"2ba809f4-10c4-412e-8b26-40c41b73c781","tierSummary":"$226K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"411b2394-560b-4d82-acdb-b99f95a73ed4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8a3db04c-d3ec-4a71-86c5-a57667789e70","summary":"$226K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}},{"id":"43c9fed6-4eb2-4db6-afc5-cd804279779b","title":"Site Operations Technician","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-07-21T17:28:29.347+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/43c9fed6-4eb2-4db6-afc5-cd804279779b","applyUrl":"https://jobs.ashbyhq.com/openai/43c9fed6-4eb2-4db6-afc5-cd804279779b/application","descriptionHtml":"About the Team
OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside our cloud partners, infrastructure providers, and internal engineering teams, we operate hyperscale AI campuses that support the training and deployment of frontier AI models.
The Site Operations team serves as OpenAI's on-site operational presence, helping ensure campuses operate safely, efficiently, and in alignment with Industrial Compute standards. We work closely with Hardware Operations, Infrastructure Delivery, Network Operations, Security, Facilities, Construction, and our infrastructure partners to support day-to-day site execution and maintain operational readiness.
As Industrial Compute continues to expand globally, Site Operations plays a critical role in ensuring each campus is prepared to support reliable AI infrastructure at scale.
About the Role
We are seeking a Site Operations Technician to support the daily operation of Industrial Compute campuses. This role acts as OpenAI's on-site technical representative, helping coordinate activities across hardware operations, facilities, construction, logistics, security, and external service providers.
You will perform routine site inspections, support asset tracking, coordinate vendor activities, assist with operational readiness, document site conditions, and help ensure infrastructure issues are identified and resolved quickly.
The ideal candidate enjoys working in highly technical environments, is detail-oriented, and thrives in fast-paced operational settings where no two days are the same.
Key Responsibilities
Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues.
Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure.
Support coordination of vendors, contractors, and partner organizations performing work on-site.
Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging.
Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners.
Support physical audits of racks, equipment, inventory, and infrastructure assets.
Assist with site access coordination and ensure work activities comply with established operational procedures.
Maintain accurate operational documentation, logs, and site records.
Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades.
Escalate operational risks that may impact availability, safety, or project schedules.
Partner with cross-functional teams to continuously improve operational processes and site execution.
Qualifications
Have an Associate's degree, technical certification, military experience, or equivalent practical experience.
Have 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure.
Have experience working in technical or operational environments requiring strong attention to detail.
Are able to document issues clearly and communicate effectively across technical and non-technical teams.
Are comfortable working in active data center or industrial environments.
Are able to lift equipment, move hardware, climb ladders, and perform physical work as required.
Are willing to work flexible schedules, including occasional evenings or weekends during major deployments.
Preferred Skills
Experience supporting hyperscale data centers or cloud infrastructure.
Familiarity with server hardware, networking equipment, racks, and structured cabling.
Experience using inventory management or asset tracking systems.
Knowledge of basic safety procedures for mission-critical facilities.
Experience coordinating contractors or external vendors.
Familiarity with ticketing systems and operational workflows.
OSHA, First Aid, or similar operational certifications are a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside our cloud partners, infrastructure providers, and internal engineering teams, we operate hyperscale AI campuses that support the training and deployment of frontier AI models.\n\nThe Site Operations team serves as OpenAI's on-site operational presence, helping ensure campuses operate safely, efficiently, and in alignment with Industrial Compute standards. We work closely with Hardware Operations, Infrastructure Delivery, Network Operations, Security, Facilities, Construction, and our infrastructure partners to support day-to-day site execution and maintain operational readiness.\n\nAs Industrial Compute continues to expand globally, Site Operations plays a critical role in ensuring each campus is prepared to support reliable AI infrastructure at scale.\n\nAbout the Role\n\nWe are seeking a Site Operations Technician to support the daily operation of Industrial Compute campuses. This role acts as OpenAI's on-site technical representative, helping coordinate activities across hardware operations, facilities, construction, logistics, security, and external service providers.\n\nYou will perform routine site inspections, support asset tracking, coordinate vendor activities, assist with operational readiness, document site conditions, and help ensure infrastructure issues are identified and resolved quickly.\n\nThe ideal candidate enjoys working in highly technical environments, is detail-oriented, and thrives in fast-paced operational settings where no two days are the same.\n\nKey Responsibilities\n\n - Perform routine walkthroughs of Industrial Compute facilities to verify operational readiness and identify potential issues.\n\n - Monitor site conditions and report abnormalities involving hardware spaces, network rooms, utilities, logistics areas, and common infrastructure.\n\n - Support coordination of vendors, contractors, and partner organizations performing work on-site.\n\n - Assist with hardware deliveries, inventory movements, asset tracking, and equipment staging.\n\n - Document operational issues and coordinate follow-up with Hardware Operations, Facilities, Infrastructure Delivery, or external partners.\n\n - Support physical audits of racks, equipment, inventory, and infrastructure assets.\n\n - Assist with site access coordination and ensure work activities comply with established operational procedures.\n\n - Maintain accurate operational documentation, logs, and site records.\n\n - Participate in operational readiness activities for new deployments, expansions, and infrastructure upgrades.\n\n - Escalate operational risks that may impact availability, safety, or project schedules.\n\n - Partner with cross-functional teams to continuously improve operational processes and site execution.\n\nQualifications\n\n - Have an Associate's degree, technical certification, military experience, or equivalent practical experience.\n\n - Have 2+ years supporting data center operations, facilities, hardware operations, manufacturing, industrial operations, or mission-critical infrastructure.\n\n - Have experience working in technical or operational environments requiring strong attention to detail.\n\n - Are able to document issues clearly and communicate effectively across technical and non-technical teams.\n\n - Are comfortable working in active data center or industrial environments.\n\n - Are able to lift equipment, move hardware, climb ladders, and perform physical work as required.\n\n - Are willing to work flexible schedules, including occasional evenings or weekends during major deployments.\n\nPreferred Skills\n\n - Experience supporting hyperscale data centers or cloud infrastructure.\n\n - Familiarity with server hardware, networking equipment, racks, and structured cabling.\n\n - Experience using inventory management or asset tracking systems.\n\n - Knowledge of basic safety procedures for mission-critical facilities.\n\n - Experience coordinating contractors or external vendors.\n\n - Familiarity with ticketing systems and operational workflows.\n\n - OSHA, First Aid, or similar operational certifications are a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$157K – $221K • Offers Equity","scrapeableCompensationSalarySummary":"$157K - $221K","compensationTiers":[{"id":"64622831-47ee-4e35-a762-b357c2e13e09","tierSummary":"$157K – $221K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f164dc18-0ec6-49a7-8493-aaf868d81ccb","summary":"$157K – $221K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157000,"maxValue":221000},{"id":"3774fe26-09f4-4935-aab6-8222fbe59ff0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157000,"maxValue":221000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"fb8d253c-b0e9-48c3-870e-2c8e2d655a0d","title":"Supply Chain Manager, Industrial Compute","department":"Scaling","team":"Workload","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-13T14:44:00.149+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fb8d253c-b0e9-48c3-870e-2c8e2d655a0d","applyUrl":"https://jobs.ashbyhq.com/openai/fb8d253c-b0e9-48c3-870e-2c8e2d655a0d/application","descriptionHtml":"About the Team
OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Through strategic partnerships and self-built campuses, we are scaling one of the world's fastest-growing AI infrastructure platforms.
The Supply Chain organization ensures critical infrastructure components—from compute systems and networking equipment to integrated rack solutions—are sourced, manufactured, qualified, and delivered with the speed and reliability required to support frontier AI development. We partner closely with Hardware Engineering, Manufacturing Quality Engineering, Infrastructure Delivery, Hardware Operations, Finance, and suppliers worldwide to build a resilient, scalable supply chain capable of supporting rapid infrastructure expansion.
As Industrial Compute continues to grow, Supply Chain serves as the operational bridge between engineering innovation and large-scale infrastructure deployment.
About the Role
We are seeking a Supply Chain Manager to lead strategic execution across sourcing, supplier operations, manufacturing quality, and infrastructure delivery for OpenAI's AI infrastructure portfolio.
This role will oversee a multidisciplinary team responsible for strategic sourcing, manufacturing quality engineering, and technical program management while partnering closely with engineering, finance, hardware operations, and deployment teams. You will drive supplier strategy, manufacturing readiness, production planning, quality performance, and operational execution across the full hardware lifecycle.
Success requires balancing long-term supplier strategy with day-to-day execution. You'll establish scalable operating mechanisms, strengthen supplier partnerships, manage complex cross-functional programs, and ensure OpenAI can rapidly deploy AI infrastructure without compromising quality, cost, or reliability.
This is a people leadership role responsible for developing a high-performing organization while driving operational excellence across OpenAI's infrastructure supply chain.
Key Responsibilities
Lead and develop teams responsible for Strategic Sourcing, Manufacturing Quality Engineering, and Supply Chain Program Management.
Own supplier strategy across compute, networking, storage, and infrastructure hardware.
Establish long-term sourcing strategies that improve resilience, scalability, cost, and supplier performance.
Partner with Hardware Engineering to ensure supply chain strategies align with future hardware roadmaps and product introductions.
Drive manufacturing readiness, supplier quality, production ramp planning, and operational readiness across multiple hardware programs.
Build executive operating reviews tracking supplier performance, manufacturing readiness, deployment risk, quality metrics, and supply continuity.
Lead supplier executive relationships, contract execution, and operational governance with key manufacturing partners.
Partner with Finance, Capacity Planning, Infrastructure Delivery, and Hardware Operations to align hardware availability with deployment schedules.
Develop scalable operational processes supporting rapid infrastructure expansion across multiple regions.
Drive continuous improvement across sourcing operations, manufacturing quality, supplier performance, and infrastructure delivery execution.
Qualifications
Bachelor's degree in Engineering, Supply Chain, Operations, Business, or equivalent practical experience.
10+ years of experience leading technical supply chain, sourcing, manufacturing operations, or infrastructure delivery organizations.
Experience managing multidisciplinary technical teams.
Experience developing supplier strategies for complex hardware or infrastructure products.
Strong executive communication and cross-functional leadership experience.
Experience leading global supplier relationships and contract execution.
Preferred Skills
Experience supporting hyperscale infrastructure, cloud platforms, or AI hardware deployments.
Background in servers, networking, storage, accelerators, or large-scale infrastructure hardware.
Experience with ODM/JDM manufacturing models.
Knowledge of manufacturing quality systems and supplier quality engineering.
Experience managing new product introduction (NPI) and production ramp programs.
Familiarity with hardware lifecycle management from design through deployment.
Experience supporting rapidly scaling infrastructure organizations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Through strategic partnerships and self-built campuses, we are scaling one of the world's fastest-growing AI infrastructure platforms.\n\nThe Supply Chain organization ensures critical infrastructure components—from compute systems and networking equipment to integrated rack solutions—are sourced, manufactured, qualified, and delivered with the speed and reliability required to support frontier AI development. We partner closely with Hardware Engineering, Manufacturing Quality Engineering, Infrastructure Delivery, Hardware Operations, Finance, and suppliers worldwide to build a resilient, scalable supply chain capable of supporting rapid infrastructure expansion.\n\nAs Industrial Compute continues to grow, Supply Chain serves as the operational bridge between engineering innovation and large-scale infrastructure deployment.\n\nAbout the Role\n\nWe are seeking a Supply Chain Manager to lead strategic execution across sourcing, supplier operations, manufacturing quality, and infrastructure delivery for OpenAI's AI infrastructure portfolio.\n\nThis role will oversee a multidisciplinary team responsible for strategic sourcing, manufacturing quality engineering, and technical program management while partnering closely with engineering, finance, hardware operations, and deployment teams. You will drive supplier strategy, manufacturing readiness, production planning, quality performance, and operational execution across the full hardware lifecycle.\n\nSuccess requires balancing long-term supplier strategy with day-to-day execution. You'll establish scalable operating mechanisms, strengthen supplier partnerships, manage complex cross-functional programs, and ensure OpenAI can rapidly deploy AI infrastructure without compromising quality, cost, or reliability.\n\nThis is a people leadership role responsible for developing a high-performing organization while driving operational excellence across OpenAI's infrastructure supply chain.\n\nKey Responsibilities\n\n - Lead and develop teams responsible for Strategic Sourcing, Manufacturing Quality Engineering, and Supply Chain Program Management.\n\n - Own supplier strategy across compute, networking, storage, and infrastructure hardware.\n\n - Establish long-term sourcing strategies that improve resilience, scalability, cost, and supplier performance.\n\n - Partner with Hardware Engineering to ensure supply chain strategies align with future hardware roadmaps and product introductions.\n\n - Drive manufacturing readiness, supplier quality, production ramp planning, and operational readiness across multiple hardware programs.\n\n - Build executive operating reviews tracking supplier performance, manufacturing readiness, deployment risk, quality metrics, and supply continuity.\n\n - Lead supplier executive relationships, contract execution, and operational governance with key manufacturing partners.\n\n - Partner with Finance, Capacity Planning, Infrastructure Delivery, and Hardware Operations to align hardware availability with deployment schedules.\n\n - Develop scalable operational processes supporting rapid infrastructure expansion across multiple regions.\n\n - Drive continuous improvement across sourcing operations, manufacturing quality, supplier performance, and infrastructure delivery execution.\n\nQualifications\n\n - Bachelor's degree in Engineering, Supply Chain, Operations, Business, or equivalent practical experience.\n\n - 10+ years of experience leading technical supply chain, sourcing, manufacturing operations, or infrastructure delivery organizations.\n\n - Experience managing multidisciplinary technical teams.\n\n - Experience developing supplier strategies for complex hardware or infrastructure products.\n\n - Strong executive communication and cross-functional leadership experience.\n\n - Experience leading global supplier relationships and contract execution.\n\nPreferred Skills\n\n - Experience supporting hyperscale infrastructure, cloud platforms, or AI hardware deployments.\n\n - Background in servers, networking, storage, accelerators, or large-scale infrastructure hardware.\n\n - Experience with ODM/JDM manufacturing models.\n\n - Knowledge of manufacturing quality systems and supplier quality engineering.\n\n - Experience managing new product introduction (NPI) and production ramp programs.\n\n - Familiarity with hardware lifecycle management from design through deployment.\n\n - Experience supporting rapidly scaling infrastructure organizations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$205K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$205K - $335K","compensationTiers":[{"id":"9fca2a82-c641-4012-8b05-540d2b3ff4d4","tierSummary":"$205K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"61172eec-cb97-41a6-bbba-e9e0f3063a23","summary":"$205K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205000,"maxValue":335000},{"id":"1830d10e-7295-4a74-8d36-5ea0691a03bd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205000,"maxValue":335000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b00e0207-d65f-4445-87d5-798f6c895dec","title":"Growth - Digital Marketing (Consumer)","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-22T17:08:20.438+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b00e0207-d65f-4445-87d5-798f6c895dec","applyUrl":"https://jobs.ashbyhq.com/openai/b00e0207-d65f-4445-87d5-798f6c895dec/application","descriptionHtml":"About the Team
The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.
About the Role
We are hiring a Consumer Paid Marketing leader to own and scale global acquisition across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy, oversee execution at significant scale, and grow a broad consumer product across diverse audiences, use cases, and international markets.
You will partner closely with product, engineering, data science, finance, design, brand, creative, lifecycle, and regional marketing to connect paid experiences to in-product journeys. This team combines rapid iteration, rigorous measurement, consumer insight, and culturally relevant creative to drive acquisition, activation, retention, and long-term user value worldwide.
In this role, you will:
Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for a scaled consumer product, including planning, forecasting, budget pacing, audience strategy, and performance management.
Manage significant investment across a broad international portfolio, balancing global consistency with market-level opportunity, platform dynamics, and cultural nuance.
Optimize the full consumer journey from acquisition through activation, engagement, retention, and monetization, with a focus on durable unit economics and cohort quality.
Develop audience, use-case, offer, and creative strategies that reach diverse consumer segments and translate across languages, cultures, and stages of product maturity.
Partner with regional marketing and localization teams to prioritize markets, adapt campaigns, and build repeatable international launch and scaling playbooks.
Drive experimentation and incrementality measurement, defining hypotheses, designing tests, and translating consumer and market insights into channel decisions.
Partner cross-functionally with product, engineering, data science, lifecycle, brand, and creative to improve conversion journeys, measurement foundations, and growth systems.
Build AI-enabled creative, targeting, reporting, and optimization workflows that increase iteration velocity and personalization while maintaining quality and brand integrity.
You might thrive in this role if you have:
8+ years of consumer growth, acquisition, or performance marketing experience, ideally for a scaled global technology, marketplace, subscription, or mobile product.
6+ years of deep, hands-on experience leading paid marketing across channels, including Paid Search, Paid Social, Programmatic, and Affiliate, at both an operational and strategic level.
A track record of scaling consumer paid programs at significant budget and audience levels while delivering measurable acquisition and long-term value outcomes.
Substantial experience leading international consumer marketing across multiple regions, languages, and levels of market maturity.
Strong understanding of consumer behavior, segmentation, creative strategy, localization, and the relationship between paid media and the end-to-end product experience.
Strong analytical and measurement skills, including experimentation, incrementality, attribution, cohort quality, retention, monetization, and LTV/CAC.
Experience partnering with product, engineering, data science, lifecycle, brand, creative, finance, and regional teams to build durable growth systems.
Demonstrated ability to balance global scale with local relevance, including adapting audiences, messaging, creative, and channel mix to market-specific needs.
Excellent stakeholder management and communication skills, a test-and-learn mindset, and comfort operating in fast-moving environments and adopting AI-enabled workflows.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.\n\nAbout the Role\n\nWe are hiring a Consumer Paid Marketing leader to own and scale global acquisition across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy, oversee execution at significant scale, and grow a broad consumer product across diverse audiences, use cases, and international markets.\n\nYou will partner closely with product, engineering, data science, finance, design, brand, creative, lifecycle, and regional marketing to connect paid experiences to in-product journeys. This team combines rapid iteration, rigorous measurement, consumer insight, and culturally relevant creative to drive acquisition, activation, retention, and long-term user value worldwide.\n\nIn this role, you will:\n\n - Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for a scaled consumer product, including planning, forecasting, budget pacing, audience strategy, and performance management.\n\n - Manage significant investment across a broad international portfolio, balancing global consistency with market-level opportunity, platform dynamics, and cultural nuance.\n\n - Optimize the full consumer journey from acquisition through activation, engagement, retention, and monetization, with a focus on durable unit economics and cohort quality.\n\n - Develop audience, use-case, offer, and creative strategies that reach diverse consumer segments and translate across languages, cultures, and stages of product maturity.\n\n - Partner with regional marketing and localization teams to prioritize markets, adapt campaigns, and build repeatable international launch and scaling playbooks.\n\n - Drive experimentation and incrementality measurement, defining hypotheses, designing tests, and translating consumer and market insights into channel decisions.\n\n - Partner cross-functionally with product, engineering, data science, lifecycle, brand, and creative to improve conversion journeys, measurement foundations, and growth systems.\n\n - Build AI-enabled creative, targeting, reporting, and optimization workflows that increase iteration velocity and personalization while maintaining quality and brand integrity.\n\nYou might thrive in this role if you have:\n\n - 8+ years of consumer growth, acquisition, or performance marketing experience, ideally for a scaled global technology, marketplace, subscription, or mobile product.\n\n - 6+ years of deep, hands-on experience leading paid marketing across channels, including Paid Search, Paid Social, Programmatic, and Affiliate, at both an operational and strategic level.\n\n - A track record of scaling consumer paid programs at significant budget and audience levels while delivering measurable acquisition and long-term value outcomes.\n\n - Substantial experience leading international consumer marketing across multiple regions, languages, and levels of market maturity.\n\n - Strong understanding of consumer behavior, segmentation, creative strategy, localization, and the relationship between paid media and the end-to-end product experience.\n\n - Strong analytical and measurement skills, including experimentation, incrementality, attribution, cohort quality, retention, monetization, and LTV/CAC.\n\n - Experience partnering with product, engineering, data science, lifecycle, brand, creative, finance, and regional teams to build durable growth systems.\n\n - Demonstrated ability to balance global scale with local relevance, including adapting audiences, messaging, creative, and channel mix to market-specific needs.\n\n - Excellent stakeholder management and communication skills, a test-and-learn mindset, and comfort operating in fast-moving environments and adopting AI-enabled workflows.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$189K – $265K • Offers Equity","scrapeableCompensationSalarySummary":"$189K - $265K","compensationTiers":[{"id":"b20c8c4c-291d-4c31-adf3-cf94b96bff3e","tierSummary":"$189K – $265K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"69261338-c9c9-4625-90be-07df6f6a5eff","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3cc3741b-f737-46b9-b305-965d3633741e","summary":"$189K – $265K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":265000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":265000}]}},{"id":"079ba35a-b4fa-42a3-92bb-dc31de99d9e3","title":"Growth - Digital Marketing (Business)","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-22T17:07:35.705+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/079ba35a-b4fa-42a3-92bb-dc31de99d9e3","applyUrl":"https://jobs.ashbyhq.com/openai/079ba35a-b4fa-42a3-92bb-dc31de99d9e3/application","descriptionHtml":"About the Team
The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.
About the Role
We are hiring a B2B Paid Marketing leader to own and scale global acquisition across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy across self-serve and sales-assisted journeys, develop programs for distinct business segments, and own measurable impact from demand creation through customer growth.
You will partner closely with Sales, GTM, product marketing, lifecycle, product, engineering, data science, finance, design, and marketing operations to connect paid campaigns to the right buying journeys. This team thrives on rapid iteration, rigorous measurement, and close feedback loops that improve lead and account quality, conversion, pipeline, and long-term customer value.
In this role, you will:
Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for B2B audiences, including planning, forecasting, budget pacing, audience design, and performance management.
Build and optimize programs across self-serve, product-led, and sales-assisted motions, adapting channel strategy to segment, use case, buyer, and funnel stage.
Partner with Sales and GTM teams to align campaigns with revenue priorities, product launches, solution plays, account segments, and regional opportunities.
Optimize full-funnel performance from demand capture and qualified leads through activation, pipeline, conversion, expansion, and long-term customer value.
Develop B2B audience, offer, and messaging strategies for decision-makers, practitioners, company sizes, industries, and use cases.
Create strong feedback loops with Sales and Marketing Operations, using lead quality, account engagement, pipeline progression, and customer insights to improve performance.
Drive experimentation and incrementality measurement, translating results into scalable playbooks across markets, segments, and sales motions.
Build AI-enabled creative, targeting, reporting, and optimization workflows that increase iteration velocity while maintaining quality and control.
You might thrive in this role if you:
8+ years of B2B growth, demand generation, or performance marketing experience, ideally in high-growth technology or subscription businesses.
6+ years of deep, hands-on experience leading paid marketing across channels, including Paid Search, Paid Social, Programmatic, and Affiliate, at both an operational and strategic level.
A track record of launching, scaling, and optimizing B2B paid programs at significant budget levels with clear impact on qualified demand, pipeline, or revenue.
Experience marketing across self-serve, product-led, and sales-assisted journeys and adapting programs for SMB, mid-market, and enterprise segments.
Experience partnering closely with Sales, GTM, product marketing, lifecycle, and marketing operations to build integrated acquisition programs.
Strong analytical and measurement skills across experimentation, incrementality, attribution, lead and account quality, pipeline, and unit economics.
Experience working with CRM, marketing automation, intent, attribution, and BI systems to connect media signals to downstream business outcomes.
Experience scaling B2B programs internationally, including localization and alignment with regional market dynamics and sales motions.
Excellent stakeholder management and communication skills, a test-and-learn mindset, and comfort operating in fast-moving environments and adopting AI-enabled workflows.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.\n\nAbout the Role\n\nWe are hiring a B2B Paid Marketing leader to own and scale global acquisition across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy across self-serve and sales-assisted journeys, develop programs for distinct business segments, and own measurable impact from demand creation through customer growth.\n\nYou will partner closely with Sales, GTM, product marketing, lifecycle, product, engineering, data science, finance, design, and marketing operations to connect paid campaigns to the right buying journeys. This team thrives on rapid iteration, rigorous measurement, and close feedback loops that improve lead and account quality, conversion, pipeline, and long-term customer value.\n\nIn this role, you will:\n\n - Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for B2B audiences, including planning, forecasting, budget pacing, audience design, and performance management.\n\n - Build and optimize programs across self-serve, product-led, and sales-assisted motions, adapting channel strategy to segment, use case, buyer, and funnel stage.\n\n - Partner with Sales and GTM teams to align campaigns with revenue priorities, product launches, solution plays, account segments, and regional opportunities.\n\n - Optimize full-funnel performance from demand capture and qualified leads through activation, pipeline, conversion, expansion, and long-term customer value.\n\n - Develop B2B audience, offer, and messaging strategies for decision-makers, practitioners, company sizes, industries, and use cases.\n\n - Create strong feedback loops with Sales and Marketing Operations, using lead quality, account engagement, pipeline progression, and customer insights to improve performance.\n\n - Drive experimentation and incrementality measurement, translating results into scalable playbooks across markets, segments, and sales motions.\n\n - Build AI-enabled creative, targeting, reporting, and optimization workflows that increase iteration velocity while maintaining quality and control.\n\nYou might thrive in this role if you:\n\n - 8+ years of B2B growth, demand generation, or performance marketing experience, ideally in high-growth technology or subscription businesses.\n\n - 6+ years of deep, hands-on experience leading paid marketing across channels, including Paid Search, Paid Social, Programmatic, and Affiliate, at both an operational and strategic level.\n\n - A track record of launching, scaling, and optimizing B2B paid programs at significant budget levels with clear impact on qualified demand, pipeline, or revenue.\n\n - Experience marketing across self-serve, product-led, and sales-assisted journeys and adapting programs for SMB, mid-market, and enterprise segments.\n\n - Experience partnering closely with Sales, GTM, product marketing, lifecycle, and marketing operations to build integrated acquisition programs.\n\n - Strong analytical and measurement skills across experimentation, incrementality, attribution, lead and account quality, pipeline, and unit economics.\n\n - Experience working with CRM, marketing automation, intent, attribution, and BI systems to connect media signals to downstream business outcomes.\n\n - Experience scaling B2B programs internationally, including localization and alignment with regional market dynamics and sales motions.\n\n - Excellent stakeholder management and communication skills, a test-and-learn mindset, and comfort operating in fast-moving environments and adopting AI-enabled workflows.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $325K","compensationTiers":[{"id":"8642c34c-c299-4ad9-aee9-5e6c5a5cf181","tierSummary":"$239K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"08e82ff0-c4f7-423d-81aa-d97e5e61f037","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"42d418a8-c592-4f4c-83be-1eeddf8829df","summary":"$239K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":325000}]}},{"id":"2b9fa1aa-d844-4aa5-a762-6ac9bbb27d33","title":"Growth - Digital Marketing (Enterprise)","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-22T17:09:28.387+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2b9fa1aa-d844-4aa5-a762-6ac9bbb27d33","applyUrl":"https://jobs.ashbyhq.com/openai/2b9fa1aa-d844-4aa5-a762-6ac9bbb27d33/application","descriptionHtml":"About the Team
The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.
About the Role
We are hiring a B2B Enterprise Paid Marketing leader to build and scale global demand generation across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy for complex enterprise buying journeys, connect paid media to account-based marketing (ABM) programs, and own performance from target-account engagement through pipeline and revenue.
You will partner closely with Sales, GTM, field marketing, product marketing, marketing operations, data science, finance, design, and product to translate enterprise priorities into coordinated campaigns. This team combines rigorous measurement with close sales alignment, rapid experimentation, and a deep understanding of buying committees, long sales cycles, and regional enterprise needs.
In this role, you will:
Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for enterprise audiences, including planning, forecasting, budget pacing, audience design, and performance management.
Build and scale ABM programs across priority accounts and segments, coordinating paid media with sales outreach, field marketing, executive engagement, events, and lifecycle programs.
Partner with Sales and GTM leadership to align investment with account priorities, territories, pipeline goals, and product or solution plays.
Optimize performance across the enterprise funnel, from account engagement and qualified demand through opportunities, pipeline, and revenue, with clear attribution and incrementality frameworks.
Develop audience and messaging strategies for buying committees, industries, company sizes, use cases, and stages of the enterprise purchase journey.
Create a closed-loop operating rhythm with Sales and Marketing Operations that turns account-level signals, pipeline quality, and win/loss feedback into channel decisions.
Design experiments and scalable playbooks across markets while accounting for regional sales motions, localization needs, privacy constraints, and platform nuances.
Build AI-enabled creative, targeting, reporting, and optimization workflows that increase speed and personalization while maintaining quality and control.
You might thrive in this role if you have:
10+ years of B2B growth, demand generation, or performance marketing experience, including meaningful ownership of enterprise programs.
6+ years of deep, hands-on experience leading paid marketing across channels, including Paid Search, Paid Social, Programmatic, and Affiliate, at both an operational and strategic level.
A strong track record building and scaling enterprise ABM programs that generate measurable account engagement, qualified pipeline, and revenue.
Experience partnering closely with Sales, GTM, field marketing, product marketing, and marketing operations to plan and execute integrated campaigns.
Deep understanding of complex B2B buying journeys, buying committees, long sales cycles, account segmentation, and sales-assisted conversion.
Experience connecting media and account signals across CRM, marketing automation, intent, attribution, and BI systems to guide investment decisions.
Strong analytical and experimentation skills, including incrementality, attribution tradeoffs, pipeline measurement, and translating analysis into action.
Experience scaling enterprise marketing across international markets with thoughtful localization and alignment to regional sales motions.
Excellent stakeholder management and communication skills, a test-and-learn mindset, and comfort operating in fast-moving environments and adopting AI-enabled workflows.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.\n\nAbout the Role\n\nWe are hiring a B2B Enterprise Paid Marketing leader to build and scale global demand generation across channels, including Paid Search, Paid Social, Programmatic, Affiliate, and emerging channels. This leader will define channel strategy for complex enterprise buying journeys, connect paid media to account-based marketing (ABM) programs, and own performance from target-account engagement through pipeline and revenue.\n\nYou will partner closely with Sales, GTM, field marketing, product marketing, marketing operations, data science, finance, design, and product to translate enterprise priorities into coordinated campaigns. This team combines rigorous measurement with close sales alignment, rapid experimentation, and a deep understanding of buying committees, long sales cycles, and regional enterprise needs.\n\nIn this role, you will:\n\n - Own global paid channel strategy across Paid Search, Paid Social, Programmatic, Affiliate, and other channels for enterprise audiences, including planning, forecasting, budget pacing, audience design, and performance management.\n\n - Build and scale ABM programs across priority accounts and segments, coordinating paid media with sales outreach, field marketing, executive engagement, events, and lifecycle programs.\n\n - Partner with Sales and GTM leadership to align investment with account priorities, territories, pipeline goals, and product or solution plays.\n\n - Optimize performance across the enterprise funnel, from account engagement and qualified demand through opportunities, pipeline, and revenue, with clear attribution and incrementality frameworks.\n\n - Develop audience and messaging strategies for buying committees, industries, company sizes, use cases, and stages of the enterprise purchase journey.\n\n - Create a closed-loop operating rhythm with Sales and Marketing Operations that turns account-level signals, pipeline quality, and win/loss feedback into channel decisions.\n\n - Design experiments and scalable playbooks across markets while accounting for regional sales motions, localization needs, privacy constraints, and platform nuances.\n\n - Build AI-enabled creative, targeting, reporting, and optimization workflows that increase speed and personalization while maintaining quality and control.\n\nYou might thrive in this role if you have:\n\n - 10+ years of B2B growth, demand generation, or performance marketing experience, including meaningful ownership of enterprise programs.\n\n - 6+ years of deep, hands-on experience leading paid marketing across channels, including Paid Search, Paid Social, Programmatic, and Affiliate, at both an operational and strategic level.\n\n - A strong track record building and scaling enterprise ABM programs that generate measurable account engagement, qualified pipeline, and revenue.\n\n - Experience partnering closely with Sales, GTM, field marketing, product marketing, and marketing operations to plan and execute integrated campaigns.\n\n - Deep understanding of complex B2B buying journeys, buying committees, long sales cycles, account segmentation, and sales-assisted conversion.\n\n - Experience connecting media and account signals across CRM, marketing automation, intent, attribution, and BI systems to guide investment decisions.\n\n - Strong analytical and experimentation skills, including incrementality, attribution tradeoffs, pipeline measurement, and translating analysis into action.\n\n - Experience scaling enterprise marketing across international markets with thoughtful localization and alignment to regional sales motions.\n\n - Excellent stakeholder management and communication skills, a test-and-learn mindset, and comfort operating in fast-moving environments and adopting AI-enabled workflows.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $325K","compensationTiers":[{"id":"30997edb-07a2-4810-8ffa-aab7fe501dc1","tierSummary":"$239K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c2f9ba08-394c-4e69-8587-40c158b84180","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"cfa55022-93e9-4627-8658-4ab5c3df72bc","summary":"$239K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":325000}]}},{"id":"a0ccedf1-2bb7-4f10-8be8-db50f9ae02c3","title":"Software Engineer, Privacy Engineering (Lawful Access) ","department":"Security","team":"Security","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Dublin, Ireland","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}}},{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-10-21T23:06:51.805+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a0ccedf1-2bb7-4f10-8be8-db50f9ae02c3","applyUrl":"https://jobs.ashbyhq.com/openai/a0ccedf1-2bb7-4f10-8be8-db50f9ae02c3/application","descriptionHtml":"About the Team
The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and Engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls.
About the Role
We’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows.
This role is based in San Francisco, CA, with two additional locations under consideration: London, UK, and Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit.
Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly.
Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows.
Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences.
Identify responsible automation opportunities that reduce repetitive work while preserving human review, judgment, and accountability.
Own production systems through testing, observability, incident response, documentation, and continuous reliability improvements.
Help define the architecture and roadmap for reusable privacy and legal-infrastructure foundations as OpenAI’s products and obligations evolve.
You might thrive in this role if you:
Have experience building or operating systems for lawful data access requests and understand the domain’s legal-process lifecycle, privacy and security constraints, auditability requirements, and operational sensitivities.
Strong backend engineering fundamentals and experience building production services or data-intensive systems.
Ability to reason carefully about correctness, authorization, security, and privacy when working with sensitive data.
A track record of turning ambiguous requirements into pragmatic plans and communicating technical tradeoffs clearly.
End-to-end ownership, including operating what you build, and comfort learning unfamiliar products and domains.
Care for operator experience and a drive to make complex workflows safer, clearer, and more efficient.
Experience collaborating across Engineering, Legal, operations, Privacy, and Security stakeholders.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and Engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls.\n\nAbout the Role\n\nWe’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows.\n\nThis role is based in San Francisco, CA, with two additional locations under consideration: London, UK, and Dublin, Ireland. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit.\n\n - Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly.\n\n - Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows.\n\n - Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences.\n\n - Identify responsible automation opportunities that reduce repetitive work while preserving human review, judgment, and accountability.\n\n - Own production systems through testing, observability, incident response, documentation, and continuous reliability improvements.\n\n - Help define the architecture and roadmap for reusable privacy and legal-infrastructure foundations as OpenAI’s products and obligations evolve.\n\nYou might thrive in this role if you:\n\n - Have experience building or operating systems for lawful data access requests and understand the domain’s legal-process lifecycle, privacy and security constraints, auditability requirements, and operational sensitivities.\n\n - Strong backend engineering fundamentals and experience building production services or data-intensive systems.\n\n - Ability to reason carefully about correctness, authorization, security, and privacy when working with sensitive data.\n\n - A track record of turning ambiguous requirements into pragmatic plans and communicating technical tradeoffs clearly.\n\n - End-to-end ownership, including operating what you build, and comfort learning unfamiliar products and domains.\n\n - Care for operator experience and a drive to make complex workflows safer, clearer, and more efficient.\n\n - Experience collaborating across Engineering, Legal, operations, Privacy, and Security stakeholders.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c1a28411-266b-487b-8ef3-03efb254fc36","title":"Applied AI Engineer, Sign in with ChatGPT","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-21T00:29:42.830+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c1a28411-266b-487b-8ef3-03efb254fc36","applyUrl":"https://jobs.ashbyhq.com/openai/c1a28411-266b-487b-8ef3-03efb254fc36/application","descriptionHtml":"About the team
The Applied AI Engineering, Sign in with ChatGPT team works across engineering, product, design, partnerships, and strategic customers to grow an open ecosystem of agent-enabled sites and services. We help partners adopt the OpenAI tech stack related to identity, permissioning, agent-auth primitives so users can safely connect ChatGPT and Codex to the tools, services, and workflows they already use. Our team also works with external partners on defining the standards for agent access, marketplace offerings as well as other agent enablement initiatives to ensure users of ChatGPT and Codex go from intent to task completion seamlessly.
About the role
We are looking for an Applied AI Engineer to help strategic partners design, build, validate, launch, and operate agent enablement integrations across web applications, connectors, APIs, CLIs, MCP servers, and developer tools. This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated technical engagements, and turn ambiguous identity and agent-workflow requirements into secure, production-ready integrations.
You will work across partner product and engineering teams and OpenAI’s product, engineering, design, partnerships, legal, policy, security, support, and go-to-market teams. You will identify high-value user journeys, choose the right integration path, prototype and review architectures, write code, run evaluations and dogfood, trace failures end to end, guide launch and rollout, and support post-launch iteration. The best person for this role moves fluidly between full-stack code, OAuth/OIDC and identity systems, product judgment, project leadership, and clear communication with engineers and executives.
This role is a fit for a product-minded engineer who wants to stay close to users and partners while going deep on authentication, permissions, reliability, safety, and developer experience. The principle objective is to help partners ship low-friction, trustworthy agent experiences that work across real-world account states, enterprise constraints, and user expectations.
This role is based in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the technical partner journey for priority agent enablement integrations—from use-case selection and readiness assessment through architecture, prototype, implementation, evaluation, launch, rollout, and ongoing maintenance.
Help partners choose and implement the right integration path across browser sign-in, connector-initiated OAuth, and agentic account linking or provisioning, with clear user journeys and safe fallback behavior.
Write production and sample code, build reference implementations and test harnesses, and create the technical guidance, integration checklists, evaluations, and debugging tools that move partners from concept to production.
Debug identity and agent workflows end to end: user interface state, browser redirects, PKCE/OIDC transactions, token exchange and validation, account mapping, connector callbacks, CLI or MCP handoffs, latency, retries, rate limits, logs, traces, and metrics.
Review partner architectures and implementation plans for API contracts, scopes and permissions, consent, terms acceptance, and account policy, secret handling, data boundaries, privacy, reliability, and long-term maintainability.
Run hands-on evaluations, dogfood, launch-readiness reviews, staged rollouts, and post-launch investigations; turn findings into concrete fixes rather than one-off workarounds.
Contribute targeted improvements to ChatGPT, Codex, and the Agent Enablement platform, including identity protocols, APIs, SDKs, docs, examples, internal tooling, partner-debugging workflows, launch guardrails, and user-facing consent or control experiences.
Work closely with product, engineering, design, partnerships, legal, policy, security, support, and go-to-market teams to make partner launches smooth, safe, and repeatable.
Bring structured signals from partners back to product and engineering, and turn recurring integration patterns into platform requirements, reference architectures, playbooks, and developer guidance.
You’ll thrive in this role if you:
Have 4–6 years of professional software engineering or AI engineering experience and are strong enough technically to contribute to the platform itself while still enjoying hands-on coding.
Have operated in a customer or partner facing roles in scoping projects, building MVPs, presenting trade-offs in solution design and architecture, understanding user value drivers as well as scoping and executing on tight implementation plans.
Have built and operated production full-stack products, APIs, backend services, developer platforms, connectors, or integrations, and can reason across frontend, backend, auth, data models, reliability, privacy, and UX constraints.
Have a strong understanding of how plugins and connectors work with coding agents, integrating MCP servers, using CLIs and APIs to access external tools.
Can work comfortably with external engineers, product leaders, and executives, and translate partner feedback into crisp technical plans and product improvements.
Are comfortable with ambiguity and rapidly changing conditions, and can turn high-level ideas into runnable prototypes, API contracts, technical specs.
Balance urgency with judgment and can keep complex partner launches moving while staying precise about the details that matter.
Preferred qualifications:
High-level understanding of the identity stack, including how OAuth works.
Experience designing or operating APIs, webhooks, schemas, SDKs, CLIs, MCP servers, tool-calling systems, or other developer-facing integrations.
Prior customer-facing or partner-facing engineering experience, including leading technical calls, navigating ambiguity, and helping external teams ship production software.
Strong familiarity with AI products, LLM APIs, ChatGPT or Codex surfaces, coding harnesses, developer platforms, agent workflows, or ecosystem products.
Experience with evaluations, staged rollouts, observability, incident response, launch operations, and turning production learnings into durable platform improvements.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Applied AI Engineering, Sign in with ChatGPT team works across engineering, product, design, partnerships, and strategic customers to grow an open ecosystem of agent-enabled sites and services. We help partners adopt the OpenAI tech stack related to identity, permissioning, agent-auth primitives so users can safely connect ChatGPT and Codex to the tools, services, and workflows they already use. Our team also works with external partners on defining the standards for agent access, marketplace offerings as well as other agent enablement initiatives to ensure users of ChatGPT and Codex go from intent to task completion seamlessly.\n\nAbout the role\n\nWe are looking for an Applied AI Engineer to help strategic partners design, build, validate, launch, and operate agent enablement integrations across web applications, connectors, APIs, CLIs, MCP servers, and developer tools. This is a hands-on, partner-facing product engineering role for someone who can contribute to the platform itself, lead sophisticated technical engagements, and turn ambiguous identity and agent-workflow requirements into secure, production-ready integrations.\n\nYou will work across partner product and engineering teams and OpenAI’s product, engineering, design, partnerships, legal, policy, security, support, and go-to-market teams. You will identify high-value user journeys, choose the right integration path, prototype and review architectures, write code, run evaluations and dogfood, trace failures end to end, guide launch and rollout, and support post-launch iteration. The best person for this role moves fluidly between full-stack code, OAuth/OIDC and identity systems, product judgment, project leadership, and clear communication with engineers and executives.\n\nThis role is a fit for a product-minded engineer who wants to stay close to users and partners while going deep on authentication, permissions, reliability, safety, and developer experience. The principle objective is to help partners ship low-friction, trustworthy agent experiences that work across real-world account states, enterprise constraints, and user expectations.\n\nThis role is based in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own the technical partner journey for priority agent enablement integrations—from use-case selection and readiness assessment through architecture, prototype, implementation, evaluation, launch, rollout, and ongoing maintenance.\n\n - Help partners choose and implement the right integration path across browser sign-in, connector-initiated OAuth, and agentic account linking or provisioning, with clear user journeys and safe fallback behavior.\n\n - Write production and sample code, build reference implementations and test harnesses, and create the technical guidance, integration checklists, evaluations, and debugging tools that move partners from concept to production.\n\n - Debug identity and agent workflows end to end: user interface state, browser redirects, PKCE/OIDC transactions, token exchange and validation, account mapping, connector callbacks, CLI or MCP handoffs, latency, retries, rate limits, logs, traces, and metrics.\n\n - Review partner architectures and implementation plans for API contracts, scopes and permissions, consent, terms acceptance, and account policy, secret handling, data boundaries, privacy, reliability, and long-term maintainability.\n\n - Run hands-on evaluations, dogfood, launch-readiness reviews, staged rollouts, and post-launch investigations; turn findings into concrete fixes rather than one-off workarounds.\n\n - Contribute targeted improvements to ChatGPT, Codex, and the Agent Enablement platform, including identity protocols, APIs, SDKs, docs, examples, internal tooling, partner-debugging workflows, launch guardrails, and user-facing consent or control experiences.\n\n - Work closely with product, engineering, design, partnerships, legal, policy, security, support, and go-to-market teams to make partner launches smooth, safe, and repeatable.\n\n - Bring structured signals from partners back to product and engineering, and turn recurring integration patterns into platform requirements, reference architectures, playbooks, and developer guidance.\n\nYou’ll thrive in this role if you:\n\n - Have 4–6 years of professional software engineering or AI engineering experience and are strong enough technically to contribute to the platform itself while still enjoying hands-on coding.\n\n - Have operated in a customer or partner facing roles in scoping projects, building MVPs, presenting trade-offs in solution design and architecture, understanding user value drivers as well as scoping and executing on tight implementation plans.\n\n - Have built and operated production full-stack products, APIs, backend services, developer platforms, connectors, or integrations, and can reason across frontend, backend, auth, data models, reliability, privacy, and UX constraints.\n\n - Have a strong understanding of how plugins and connectors work with coding agents, integrating MCP servers, using CLIs and APIs to access external tools.\n\n - Can work comfortably with external engineers, product leaders, and executives, and translate partner feedback into crisp technical plans and product improvements.\n\n - Are comfortable with ambiguity and rapidly changing conditions, and can turn high-level ideas into runnable prototypes, API contracts, technical specs.\n\n - Balance urgency with judgment and can keep complex partner launches moving while staying precise about the details that matter.\n\nPreferred qualifications:\n\n - High-level understanding of the identity stack, including how OAuth works.\n\n - Experience designing or operating APIs, webhooks, schemas, SDKs, CLIs, MCP servers, tool-calling systems, or other developer-facing integrations.\n\n - Prior customer-facing or partner-facing engineering experience, including leading technical calls, navigating ambiguity, and helping external teams ship production software.\n\n - Strong familiarity with AI products, LLM APIs, ChatGPT or Codex surfaces, coding harnesses, developer platforms, agent workflows, or ecosystem products.\n\n - Experience with evaluations, staged rollouts, observability, incident response, launch operations, and turning production learnings into durable platform improvements.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$197K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$197K - $280K","compensationTiers":[{"id":"aa806a29-8aee-4c8f-80f1-a78f580d57b4","tierSummary":"$197K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"76b5db6c-baee-4236-ad74-cfed7104f5fa","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"67bb916a-dfcf-414d-b269-a9e3073c83ca","summary":"$197K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":197000,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":197000,"maxValue":280000}]}},{"id":"9248eab6-74e0-4940-98eb-ca09b17da532","title":"Software Engineer, AI accelerator Runtime","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-24T18:51:59.391+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9248eab6-74e0-4940-98eb-ca09b17da532","applyUrl":"https://jobs.ashbyhq.com/openai/9248eab6-74e0-4940-98eb-ca09b17da532/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
You will build the low-level device runtime that turns compiled programs into efficient, functional and performant execution on OpenAI’s custom AI accelerator. This software will schedule kernel launches, manage device memory and address spaces, coordinate synchronization, and expose reliable abstractions to higher-level runtimes and frameworks.
You will work at the boundary of software and hardware, partnering with compiler, kernel, architecture, verification, and silicon teams to define interfaces and validate behavior. You will also use and improve event-based, cycle-accurate simulation to develop runtime capabilities before silicon is available, diagnose performance and correctness issues, and guide hardware-software co-design.
In this role, you will:
Design and implement the low-level device runtime for OpenAI custom silicon.
Build kernel-launch scheduling, command submission, queueing, dependency tracking, and completion handling.
Manage device memory spaces, allocation, virtual-to-physical mappings, data movement, and lifetime across concurrent workloads.
Implement synchronization primitives, events, barriers, streams, and ordering guarantees that are correct and efficient.
Define clean interfaces between the runtime, drivers, firmware, compiler-generated code, kernels, and higher-level execution systems.
Use event-based, cycle-accurate simulators to develop, validate, debug, and performance-tune runtime behavior before and after silicon availability.
Diagnose concurrency, memory-ordering, deadlock, race, correctness, and performance issues across software and hardware boundaries.
Build tests, tracing, profiling, observability, and reproducible workloads for runtime correctness and performance.
Partner with architecture and silicon teams to turn workload and simulator insights into hardware-software interface improvements.
You might thrive in this role if you:
Have strong low-level systems programming experience in C, C++, Rust, or comparable environments.
Have built runtimes, drivers, firmware, operating-system components, accelerator software, or adjacent systems infrastructure.
Understand concurrency, synchronization, asynchronous execution, queues, events, and memory-ordering semantics.
Understand memory management, address spaces, DMA, caching, coherency, and hardware-software interfaces.
Have hands-on experience with event-based, cycle-accurate simulators or closely related architectural and performance models.
Can reason quantitatively about scheduling, latency, throughput, utilization, contention, and resource tradeoffs.
Are skilled at debugging failures that span software abstractions, device interfaces, and hardware behavior.
Work effectively across compiler, kernel, architecture, verification, firmware, and silicon teams.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nYou will build the low-level device runtime that turns compiled programs into efficient, functional and performant execution on OpenAI’s custom AI accelerator. This software will schedule kernel launches, manage device memory and address spaces, coordinate synchronization, and expose reliable abstractions to higher-level runtimes and frameworks.\n\nYou will work at the boundary of software and hardware, partnering with compiler, kernel, architecture, verification, and silicon teams to define interfaces and validate behavior. You will also use and improve event-based, cycle-accurate simulation to develop runtime capabilities before silicon is available, diagnose performance and correctness issues, and guide hardware-software co-design.\n\nIn this role, you will:\n\n - Design and implement the low-level device runtime for OpenAI custom silicon.\n\n - Build kernel-launch scheduling, command submission, queueing, dependency tracking, and completion handling.\n\n - Manage device memory spaces, allocation, virtual-to-physical mappings, data movement, and lifetime across concurrent workloads.\n\n - Implement synchronization primitives, events, barriers, streams, and ordering guarantees that are correct and efficient.\n\n - Define clean interfaces between the runtime, drivers, firmware, compiler-generated code, kernels, and higher-level execution systems.\n\n - Use event-based, cycle-accurate simulators to develop, validate, debug, and performance-tune runtime behavior before and after silicon availability.\n\n - Diagnose concurrency, memory-ordering, deadlock, race, correctness, and performance issues across software and hardware boundaries.\n\n - Build tests, tracing, profiling, observability, and reproducible workloads for runtime correctness and performance.\n\n - Partner with architecture and silicon teams to turn workload and simulator insights into hardware-software interface improvements.\n\nYou might thrive in this role if you:\n\n - Have strong low-level systems programming experience in C, C++, Rust, or comparable environments.\n\n - Have built runtimes, drivers, firmware, operating-system components, accelerator software, or adjacent systems infrastructure.\n\n - Understand concurrency, synchronization, asynchronous execution, queues, events, and memory-ordering semantics.\n\n - Understand memory management, address spaces, DMA, caching, coherency, and hardware-software interfaces.\n\n - Have hands-on experience with event-based, cycle-accurate simulators or closely related architectural and performance models.\n\n - Can reason quantitatively about scheduling, latency, throughput, utilization, contention, and resource tradeoffs.\n\n - Are skilled at debugging failures that span software abstractions, device interfaces, and hardware behavior.\n\n - Work effectively across compiler, kernel, architecture, verification, firmware, and silicon teams.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"5fc852ca-ab5f-47dd-a927-7becf53255fa","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5fccbbd1-a86c-402c-bb74-9bd9443b589a","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"a2d8c7e4-ddda-4677-9f8d-ed28c92e92b6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"067788c8-505b-4296-bc05-d5699cb87a1f","title":"Forward Deployed Engineer - Zurich","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Zurich, Switzerland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T17:41:50.955+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"8002","streetAddress":"The Elegant (HeadsQuarter) 3rd floor Beethovenstrasse 48","addressCountry":"Switzerland","addressLocality":"Zurich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/067788c8-505b-4296-bc05-d5699cb87a1f","applyUrl":"https://jobs.ashbyhq.com/openai/067788c8-505b-4296-bc05-d5699cb87a1f/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in Zurich. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\n\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n\n\nThis role is based in Zurich. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n\n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2b148425-b807-46a5-97e1-fae307aacb80","title":"Associate General Counsel, Commercial – Infrastructure","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T02:02:40.971+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2b148425-b807-46a5-97e1-fae307aacb80","applyUrl":"https://jobs.ashbyhq.com/openai/2b148425-b807-46a5-97e1-fae307aacb80/application","descriptionHtml":"OpenAI’s Legal team plays a crucial role in advancing our mission by tackling novel and consequential legal issues in AI. The commercial infrastructure legal team supports the systems and facilities that make advanced AI possible, including compute, first-party silicon, colocation, and first-party data center development.
We’re seeking a senior commercial infrastructure lawyer to lead legal work across our rapidly growing data center development and colocation portfolio. You will advise on complex, high-value transactions involving new data center sites, power, construction, colocation, and related infrastructure arrangements.
This role is designed for a lawyer who understands how data centers are developed and operated—not a general real estate practitioner. You will work closely with infrastructure, finance, procurement, and operations teams, while coordinating outside counsel where appropriate, to help projects move quickly and responsibly.
San Francisco is preferred, and occasional travel may be required.
Lead commercial legal strategy and risk management for data center development and colocation transactions.
Draft, negotiate, and advise on colocation agreements, construction agreements, power-related arrangements, and other contracts supporting data center development.
Support first-party projects involving raw land, site and power rights, design and construction, EPC models, third-party build-to-suit structures, and leasebacks.
Partner cross-functionally with infrastructure, finance, procurement, operations, and other stakeholders on fast-moving, complex projects.
Manage and collaborate effectively with outside counsel across a high volume of infrastructure matters.
Develop scalable legal playbooks and contracting approaches for a growing portfolio of data center sites.
12+ years of legal experience, primarily in commercial legal roles.
Deep, hands-on experience drafting, negotiating, and advising on colocation and data center agreements.
Experience with one or more of the following: first-party data center builds, construction and EPC agreements, power arrangements, raw-land development, build-to-suit projects, or leasebacks.
A track record leading sophisticated, high-value commercial infrastructure transactions.
Experience at a hyperscaler, cloud or compute provider, data center developer, major colocation company, or law firm practice focused on comparable commercial infrastructure matters.
A mix of in-house and top-tier law firm experience.
Excellent judgment and the ability to operate autonomously in a highly technical, fast-paced environment.
Strong communication skills and an ability to translate complex legal issues into practical, business-aligned guidance.
A JD and license or qualification to practice in California.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Legal team plays a crucial role in advancing our mission by tackling novel and consequential legal issues in AI. The commercial infrastructure legal team supports the systems and facilities that make advanced AI possible, including compute, first-party silicon, colocation, and first-party data center development.\n\n\n\n\nABOUT THE ROLE\n\nWe’re seeking a senior commercial infrastructure lawyer to lead legal work across our rapidly growing data center development and colocation portfolio. You will advise on complex, high-value transactions involving new data center sites, power, construction, colocation, and related infrastructure arrangements.\n\n\n\nThis role is designed for a lawyer who understands how data centers are developed and operated—not a general real estate practitioner. You will work closely with infrastructure, finance, procurement, and operations teams, while coordinating outside counsel where appropriate, to help projects move quickly and responsibly.\n\n\n\nSan Francisco is preferred, and occasional travel may be required.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead commercial legal strategy and risk management for data center development and colocation transactions.\n\n - Draft, negotiate, and advise on colocation agreements, construction agreements, power-related arrangements, and other contracts supporting data center development.\n\n - Support first-party projects involving raw land, site and power rights, design and construction, EPC models, third-party build-to-suit structures, and leasebacks.\n\n - Partner cross-functionally with infrastructure, finance, procurement, operations, and other stakeholders on fast-moving, complex projects.\n\n - Manage and collaborate effectively with outside counsel across a high volume of infrastructure matters.\n\n - Develop scalable legal playbooks and contracting approaches for a growing portfolio of data center sites.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - 12+ years of legal experience, primarily in commercial legal roles.\n\n - Deep, hands-on experience drafting, negotiating, and advising on colocation and data center agreements.\n\n - Experience with one or more of the following: first-party data center builds, construction and EPC agreements, power arrangements, raw-land development, build-to-suit projects, or leasebacks.\n\n - A track record leading sophisticated, high-value commercial infrastructure transactions.\n\n - Experience at a hyperscaler, cloud or compute provider, data center developer, major colocation company, or law firm practice focused on comparable commercial infrastructure matters.\n\n - A mix of in-house and top-tier law firm experience.\n\n - Excellent judgment and the ability to operate autonomously in a highly technical, fast-paced environment.\n\n - Strong communication skills and an ability to translate complex legal issues into practical, business-aligned guidance.\n\n - A JD and license or qualification to practice in California.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$381K – $423K • Offers Equity","scrapeableCompensationSalarySummary":"$381K - $423K","compensationTiers":[{"id":"947a83b9-e89b-4a33-906d-e8c9b715236f","tierSummary":"$381K – $423K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"57942a97-a823-48d4-ab7d-c8af7b450bd0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"0fc4a677-a2d2-4b42-bf5e-4c24e4cf7fab","summary":"$381K – $423K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":381000,"maxValue":423000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":381000,"maxValue":423000}]}},{"id":"6ba0ce24-ad32-4c3b-b49c-b373be9a8480","title":"Data Center Compute, OpenHouse Savannah 2026","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-07-22T18:28:26.691+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6ba0ce24-ad32-4c3b-b49c-b373be9a8480","applyUrl":"https://jobs.ashbyhq.com/openai/6ba0ce24-ad32-4c3b-b49c-b373be9a8480/application","descriptionHtml":"About the Team
OpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, facilities, operations, and engineering disciplines to make enormous amounts of compute available, reliable, and efficient.
As the demand for frontier AI grows, so does the complexity of the systems required to support it. Scaling this infrastructure means solving problems that cut across distributed systems, ML infrastructure, GPU fleets, power, cooling, networking, manufacturing, supply chain, and data center delivery.
Our work is focused on expanding the compute foundation that enables OpenAI to train more capable models, including systems like GPT-5.6, and make frontier AI available to more people, products, and workflows. We’re looking for exceptional people across many disciplines to help build the next generation of AI infrastructure at a scale few organizations have attempted.
About the Role
We are hiring across a broad range of roles to help design, build, scale, and operate OpenAI’s compute infrastructure. Depending on your background, you may work on large-scale distributed systems, ML infrastructure, hardware systems, manufacturing, supply chain, data center development, or the physical engineering systems required to bring massive compute capacity online.
You’ll work with teams across research, engineering, hardware, operations, and infrastructure to solve high-impact problems at extraordinary scale. This may include improving system reliability, accelerating deployment timelines, increasing operational efficiency, designing new infrastructure, or helping bring new compute platforms and facilities from concept to production.
This is an opportunity to work on one of the most important infrastructure challenges in AI: building the compute foundation required to train and serve increasingly capable frontier models.
Key Responsibilities
Help build, scale, and operate OpenAI’s global compute infrastructure.
Solve complex problems across software, hardware, manufacturing supply chain, and data center systems.
Improve the reliability, performance, efficiency, and scalability of critical infrastructure.
Partner with cross-functional teams to bring new compute capacity online quickly and reliably.
Identify bottlenecks across technical, operational, and physical systems, and develop practical solutions.
Build tools, processes, systems, or infrastructure that improve execution at scale.
Contribute to the long-term architecture and operational maturity of OpenAI’s compute footprint.
Qualifications
Have experience building, scaling, or operating complex technical systems.
Enjoy working on ambiguous, high-impact problems where the path forward is not always defined.
Are comfortable collaborating across disciplines, including software, hardware, operations, and physical infrastructure.
Have strong technical judgment and a bias toward execution.
Care deeply about reliability, speed, safety, and operational excellence.
Are excited by the challenge of building infrastructure at unprecedented scale.
Want your work to directly support the development and deployment of frontier AI.
Preferred Skills
Have experience with AI infrastructure, high-performance computing, distributed systems, GPU clusters, or cloud-scale platforms.
Have worked on hardware systems, manufacturing, supply chain, data center development, or large capital infrastructure projects.
Have domain expertise in civil, controls, mechanical, hardware, electrical, thermal, power, networking, or facilities engineering.
Have helped bring new technical platforms, data centers, factories, or large-scale systems from concept to production.
Have experience operating in fast-moving environments where technical depth and execution speed both matter.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Compute organization turns ambitious AI research into real-world capability by delivering the compute infrastructure behind our most advanced models. The team works across software, hardware, facilities, operations, and engineering disciplines to make enormous amounts of compute available, reliable, and efficient.\n\nAs the demand for frontier AI grows, so does the complexity of the systems required to support it. Scaling this infrastructure means solving problems that cut across distributed systems, ML infrastructure, GPU fleets, power, cooling, networking, manufacturing, supply chain, and data center delivery.\n\nOur work is focused on expanding the compute foundation that enables OpenAI to train more capable models, including systems like GPT-5.6, and make frontier AI available to more people, products, and workflows. We’re looking for exceptional people across many disciplines to help build the next generation of AI infrastructure at a scale few organizations have attempted.\n\nAbout the Role\n\nWe are hiring across a broad range of roles to help design, build, scale, and operate OpenAI’s compute infrastructure. Depending on your background, you may work on large-scale distributed systems, ML infrastructure, hardware systems, manufacturing, supply chain, data center development, or the physical engineering systems required to bring massive compute capacity online.\n\nYou’ll work with teams across research, engineering, hardware, operations, and infrastructure to solve high-impact problems at extraordinary scale. This may include improving system reliability, accelerating deployment timelines, increasing operational efficiency, designing new infrastructure, or helping bring new compute platforms and facilities from concept to production.\n\nThis is an opportunity to work on one of the most important infrastructure challenges in AI: building the compute foundation required to train and serve increasingly capable frontier models.\n\nKey Responsibilities\n\n - Help build, scale, and operate OpenAI’s global compute infrastructure.\n\n - Solve complex problems across software, hardware, manufacturing supply chain, and data center systems.\n\n - Improve the reliability, performance, efficiency, and scalability of critical infrastructure.\n\n - Partner with cross-functional teams to bring new compute capacity online quickly and reliably.\n\n - Identify bottlenecks across technical, operational, and physical systems, and develop practical solutions.\n\n - Build tools, processes, systems, or infrastructure that improve execution at scale.\n\n - Contribute to the long-term architecture and operational maturity of OpenAI’s compute footprint.\n\nQualifications\n\n - Have experience building, scaling, or operating complex technical systems.\n\n - Enjoy working on ambiguous, high-impact problems where the path forward is not always defined.\n\n - Are comfortable collaborating across disciplines, including software, hardware, operations, and physical infrastructure.\n\n - Have strong technical judgment and a bias toward execution.\n\n - Care deeply about reliability, speed, safety, and operational excellence.\n\n - Are excited by the challenge of building infrastructure at unprecedented scale.\n\n - Want your work to directly support the development and deployment of frontier AI.\n\nPreferred Skills\n\n - Have experience with AI infrastructure, high-performance computing, distributed systems, GPU clusters, or cloud-scale platforms.\n\n - Have worked on hardware systems, manufacturing, supply chain, data center development, or large capital infrastructure projects.\n\n - Have domain expertise in civil, controls, mechanical, hardware, electrical, thermal, power, networking, or facilities engineering.\n\n - Have helped bring new technical platforms, data centers, factories, or large-scale systems from concept to production.\n\n - Have experience operating in fast-moving environments where technical depth and execution speed both matter.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$125K – $400K • Offers Equity","scrapeableCompensationSalarySummary":"$125K - $400K","compensationTiers":[{"id":"f57322e1-e26a-43ad-94b6-a085327af796","tierSummary":"$125K – $400K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"17852b90-472d-444f-966c-e2e85cb59bc2","summary":"$125K – $400K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":125000,"maxValue":400000},{"id":"6a23c44f-7cad-4556-a5a6-ad5c2dfa9514","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":125000,"maxValue":400000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"91cf75be-a3c6-4f39-9623-f72186fd8553","title":"Commissioning Project Lead, Data Center Delivery","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-08-10T14:55:37.517+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/91cf75be-a3c6-4f39-9623-f72186fd8553","applyUrl":"https://jobs.ashbyhq.com/openai/91cf75be-a3c6-4f39-9623-f72186fd8553/application","descriptionHtml":"About the Team
OpenAI’s Industrial Compute organization is building the infrastructure required to support the next generation of frontier AI systems. Through a combination of strategic partnerships and self-built data center campuses, we are scaling the power, cooling, electrical, mechanical, and controls infrastructure needed to deliver compute at unprecedented scale.
The Commissioning organization is responsible for ensuring this infrastructure is safely tested, validated, integrated, and transitioned into reliable operations. For our self-build campuses, the team operates through a hybrid delivery model: OpenAI provides commissioning leadership, discipline ownership, governance, and project integration, while commissioning partners provide field and test engineering capacity to support inspections, startup, testing, and turnover.
About the Role
We are seeking a Commissioning Project Lead to own the commissioning strategy and execution for a large-scale, self-build data center project.
You will lead the overall commissioning program from early construction planning through startup, functional testing, integrated systems testing, and final turnover. You will establish the commissioning execution plan, integrate commissioning activities into the master project schedule, coordinate multidisciplinary readiness, and lead the vendor commissioning partners providing field and test engineering capacity.
This role serves as the primary commissioning interface to project leadership, construction management, contractors, equipment vendors, operations, and commissioning partners. You will be responsible for creating clarity across organizations, identifying readiness and schedule risks early, and ensuring the facility progresses through testing and turnover against clearly defined acceptance criteria.
The role will initially support planning and coordination in a hybrid capacity and transition to full-time onsite presence as construction, inspections, startup, testing, and turnover become active.
Key Responsibilities
Own the project commissioning strategy and execution plan, including scope, governance, acceptance criteria, responsibilities, sequencing, and escalation paths.
Lead the hybrid OpenAI and commissioning-partner delivery model, establishing clear RACI ownership, staffing requirements, performance expectations, and issue-management processes.
Integrate commissioning into the master project schedule, including construction readiness, energization, equipment startup, functional testing, integrated systems testing, and turnover milestones.
Lead commissioning coordination across construction management, contractors, design teams, equipment vendors, operations stakeholders, and field/test engineering teams.
Drive multidisciplinary commissioning readiness across electrical, mechanical, controls, and supporting infrastructure, identifying dependencies and resolving blockers before they affect testing.
Own visibility into commissioning risks, including schedule constraints, readiness gaps, design and submittal issues, safety constraints, resource bottlenecks, deficiencies, and documentation quality.
Coordinate QA/QC inspections and test execution with discipline commissioning leads, contractors, equipment vendors, and commissioning partners.
Review commissioning plans, test procedures, readiness checklists, deficiency logs, test reports, turnover packages, and other commissioning deliverables against established acceptance criteria.
Provide clear project and executive reporting on commissioning readiness, staffing, test progress, open risks, issue aging, and turnover status.
Drive final system acceptance, turnover readiness, closeout, and lessons learned to support a reliable transition from construction into operations.
Qualifications
10+ years of experience in commissioning, construction, engineering, technical program management, or project delivery for mission-critical facilities or similarly complex technical infrastructure.
Demonstrated experience leading multidisciplinary commissioning programs through construction readiness, startup, functional performance testing, integrated systems testing, and turnover.
Strong working knowledge of electrical and mechanical commissioning workflows, with the ability to coordinate dependencies across power, cooling, controls, and supporting systems.
Experience integrating commissioning activities into construction schedules, lookaheads, energization plans, equipment startup sequences, and turnover milestones.
Strong owner, contractor, equipment vendor, and commissioning-agent management skills, including the ability to drive accountability across organizations without direct authority.
Experience managing commissioning documentation, test procedures, deficiency resolution, issue tracking, acceptance criteria, and quality governance.
Ability to identify commissioning and operational-readiness risks early and translate technical issues into actionable schedule and project decisions.
Strong written and verbal communication skills, including experience communicating technical readiness, risk, and recovery plans to senior project leadership.
Owner-side commissioning experience and experience establishing or scaling hybrid owner/vendor commissioning delivery models are strongly preferred.
Professional credentials such as a PE license, QCxP, CxA, BCxP, CCP, PMP, or other relevant commissioning, engineering, construction, or project management certification are preferred.
Location
This role will support one of OpenAI’s self-build data center campuses in the Savannah, Georgia metro area or Abilene, Texas area. The initial planning and ramp period may operate in a hybrid capacity, with the role transitioning to full-time onsite presence as the project enters active construction, startup, testing, and commissioning.
Travel to project sites, vendor facilities, and other locations may be required based on project needs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Industrial Compute organization is building the infrastructure required to support the next generation of frontier AI systems. Through a combination of strategic partnerships and self-built data center campuses, we are scaling the power, cooling, electrical, mechanical, and controls infrastructure needed to deliver compute at unprecedented scale.\n\nThe Commissioning organization is responsible for ensuring this infrastructure is safely tested, validated, integrated, and transitioned into reliable operations. For our self-build campuses, the team operates through a hybrid delivery model: OpenAI provides commissioning leadership, discipline ownership, governance, and project integration, while commissioning partners provide field and test engineering capacity to support inspections, startup, testing, and turnover.\n\nAbout the Role\n\nWe are seeking a Commissioning Project Lead to own the commissioning strategy and execution for a large-scale, self-build data center project.\n\nYou will lead the overall commissioning program from early construction planning through startup, functional testing, integrated systems testing, and final turnover. You will establish the commissioning execution plan, integrate commissioning activities into the master project schedule, coordinate multidisciplinary readiness, and lead the vendor commissioning partners providing field and test engineering capacity.\n\nThis role serves as the primary commissioning interface to project leadership, construction management, contractors, equipment vendors, operations, and commissioning partners. You will be responsible for creating clarity across organizations, identifying readiness and schedule risks early, and ensuring the facility progresses through testing and turnover against clearly defined acceptance criteria.\n\nThe role will initially support planning and coordination in a hybrid capacity and transition to full-time onsite presence as construction, inspections, startup, testing, and turnover become active.\n\nKey Responsibilities\n\n - Own the project commissioning strategy and execution plan, including scope, governance, acceptance criteria, responsibilities, sequencing, and escalation paths.\n\n - Lead the hybrid OpenAI and commissioning-partner delivery model, establishing clear RACI ownership, staffing requirements, performance expectations, and issue-management processes.\n\n - Integrate commissioning into the master project schedule, including construction readiness, energization, equipment startup, functional testing, integrated systems testing, and turnover milestones.\n\n - Lead commissioning coordination across construction management, contractors, design teams, equipment vendors, operations stakeholders, and field/test engineering teams.\n\n - Drive multidisciplinary commissioning readiness across electrical, mechanical, controls, and supporting infrastructure, identifying dependencies and resolving blockers before they affect testing.\n\n - Own visibility into commissioning risks, including schedule constraints, readiness gaps, design and submittal issues, safety constraints, resource bottlenecks, deficiencies, and documentation quality.\n\n - Coordinate QA/QC inspections and test execution with discipline commissioning leads, contractors, equipment vendors, and commissioning partners.\n\n - Review commissioning plans, test procedures, readiness checklists, deficiency logs, test reports, turnover packages, and other commissioning deliverables against established acceptance criteria.\n\n - Provide clear project and executive reporting on commissioning readiness, staffing, test progress, open risks, issue aging, and turnover status.\n\n - Drive final system acceptance, turnover readiness, closeout, and lessons learned to support a reliable transition from construction into operations.\n\nQualifications\n\n - 10+ years of experience in commissioning, construction, engineering, technical program management, or project delivery for mission-critical facilities or similarly complex technical infrastructure.\n\n - Demonstrated experience leading multidisciplinary commissioning programs through construction readiness, startup, functional performance testing, integrated systems testing, and turnover.\n\n - Strong working knowledge of electrical and mechanical commissioning workflows, with the ability to coordinate dependencies across power, cooling, controls, and supporting systems.\n\n - Experience integrating commissioning activities into construction schedules, lookaheads, energization plans, equipment startup sequences, and turnover milestones.\n\n - Strong owner, contractor, equipment vendor, and commissioning-agent management skills, including the ability to drive accountability across organizations without direct authority.\n\n - Experience managing commissioning documentation, test procedures, deficiency resolution, issue tracking, acceptance criteria, and quality governance.\n\n - Ability to identify commissioning and operational-readiness risks early and translate technical issues into actionable schedule and project decisions.\n\n - Strong written and verbal communication skills, including experience communicating technical readiness, risk, and recovery plans to senior project leadership.\n\n - Owner-side commissioning experience and experience establishing or scaling hybrid owner/vendor commissioning delivery models are strongly preferred.\n\n - Professional credentials such as a PE license, QCxP, CxA, BCxP, CCP, PMP, or other relevant commissioning, engineering, construction, or project management certification are preferred.\n\nLocation\n\nThis role will support one of OpenAI’s self-build data center campuses in the Savannah, Georgia metro area or Abilene, Texas area. The initial planning and ramp period may operate in a hybrid capacity, with the role transitioning to full-time onsite presence as the project enters active construction, startup, testing, and commissioning.\n\nTravel to project sites, vendor facilities, and other locations may be required based on project needs.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $285K","compensationTiers":[{"id":"5f396372-cff4-4094-91e1-1579aaa47577","tierSummary":"$226K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"462e0527-f32c-496a-8f4d-6712802fd7d1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2c68d5fb-98f7-4f52-af3d-75b1b5199f91","summary":"$226K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}},{"id":"872ca3d0-c8c0-4585-9a34-7f9ed6b4dbf9","title":"Research Engineer/Research Scientist- Post Training, Model Experience","department":"Research","team":"Post-training","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-22T15:54:35.536+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/872ca3d0-c8c0-4585-9a34-7f9ed6b4dbf9","applyUrl":"https://jobs.ashbyhq.com/openai/872ca3d0-c8c0-4585-9a34-7f9ed6b4dbf9/application","descriptionHtml":"About the Team
The Post Training team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. In the Model Experience team, we shape the default character and behavior of ChatGPT: how the model communicates, responds to users, uses its capabilities, and behaves across different contexts and languages. Our goal is to make every interaction with ChatGPT thoughtful, helpful, and trustworthy. We take an opinionated view of what good human–AI interaction should look like, then turn that vision into real model behavior through human data, evaluations, reward models, and post-training.
Our work sits at the intersection of research, product, and model design. We partner closely with teams across OpenAI to conduct research and ensure our models are thoughtful, safe, reliable to serve millions of users.
About the Role
As a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products.
We're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research and the quality of human-AI interaction.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own and pursue a research agenda to improve model capability and performance.
Collaborate closely with the other research and product teams, allowing customers to optimize their own models.
Build robust evaluations for tracking modeling improvements.
Design, implement, test, and debug code across our research stack.
You might thrive in this role if you:
Have a deep understanding of machine learning and machine learning applications.
Have good judgment about model behavior and can communicate this judgment effectively.
Enjoy taking ambitious, qualitative problems and turning them into concrete training interventions.
Have a working knowledge of relevant models, and building evaluations for model capability improvement.
Are comfortable diving into a large ML codebase to debug.
Thrive in a dynamic, technically complex, and collaborative environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Post Training team is responsible for training and improving pre-trained models to be deployed into ChatGPT, the API, and potential future products. In the Model Experience team, we shape the default character and behavior of ChatGPT: how the model communicates, responds to users, uses its capabilities, and behaves across different contexts and languages. Our goal is to make every interaction with ChatGPT thoughtful, helpful, and trustworthy. We take an opinionated view of what good human–AI interaction should look like, then turn that vision into real model behavior through human data, evaluations, reward models, and post-training.\n\nOur work sits at the intersection of research, product, and model design. We partner closely with teams across OpenAI to conduct research and ensure our models are thoughtful, safe, reliable to serve millions of users.\n\nAbout the Role\n\nAs a Research Engineer / Scientist, you will research and develop improvements to our models. Our team works in research areas combining reinforcement learning and products.\n\nWe're looking for individuals with strong ML engineering skills and research experience, especially with novel and highly capable models. An ideal candidate is passionate about product-driven research and the quality of human-AI interaction.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own and pursue a research agenda to improve model capability and performance.\n\n - Collaborate closely with the other research and product teams, allowing customers to optimize their own models.\n\n - Build robust evaluations for tracking modeling improvements.\n\n - Design, implement, test, and debug code across our research stack.\n\nYou might thrive in this role if you:\n\n - Have a deep understanding of machine learning and machine learning applications.\n\n - Have good judgment about model behavior and can communicate this judgment effectively.\n\n - Enjoy taking ambitious, qualitative problems and turning them into concrete training interventions.\n\n - Have a working knowledge of relevant models, and building evaluations for model capability improvement.\n\n - Are comfortable diving into a large ML codebase to debug.\n\n - Thrive in a dynamic, technically complex, and collaborative environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"502116aa-3566-4c03-8785-d1e476209715","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c27eac59-15aa-4111-b0db-2ce93d812f7c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8aa60a41-aa83-4f24-8069-abaaaa0eb616","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"278990f1-59be-41ee-aad2-a9c69c5c7064","title":"AI Support Engineer - Singapore","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-07-22T18:59:44.709+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/278990f1-59be-41ee-aad2-a9c69c5c7064","applyUrl":"https://jobs.ashbyhq.com/openai/278990f1-59be-41ee-aad2-a9c69c5c7064/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English, and the interview process will be conducted in English.
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English, and the interview process will be conducted in English.\n\n \n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\n \n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f520fee9-859b-41e4-9f0b-ae03da7fca88","title":"AI Support Engineer - Tokyo","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-20T19:00:07.710+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f520fee9-859b-41e4-9f0b-ae03da7fca88","applyUrl":"https://jobs.ashbyhq.com/openai/f520fee9-859b-41e4-9f0b-ae03da7fca88/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nThis role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.\n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e99105f1-0a15-4f25-9538-60312568f835","title":"Software Engineer, Privacy Engineering (Lawful Access)","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T22:55:41.495+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e99105f1-0a15-4f25-9538-60312568f835","applyUrl":"https://jobs.ashbyhq.com/openai/e99105f1-0a15-4f25-9538-60312568f835/application","descriptionHtml":"About the Team
The Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls.
About the Role
We’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows.
In this role, you will:
Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit.
Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly.
Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows.
Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences.
Identify responsible automation opportunities that reduce repetitive work while preserving human review, judgment, and accountability.
Own production systems through testing, observability, incident response, documentation, and continuous reliability improvements.
Help define the architecture and roadmap for reusable privacy and legal-infrastructure foundations as OpenAI’s products and obligations evolve.
You might thrive in this role if you:
Have experience building or operating systems for lawful data access requests and understand the domain’s legal-process lifecycle, privacy and security constraints, auditability requirements, and operational sensitivities.
Strong backend engineering fundamentals and experience building production services or data-intensive systems.
Ability to reason carefully about correctness, authorization, security, and privacy when working with sensitive data.
A track record of turning ambiguous requirements into pragmatic plans and communicating technical tradeoffs clearly.
End-to-end ownership, including operating what you build, and comfort learning unfamiliar products and domains.
Care for operator experience and a drive to make complex workflows safer, clearer, and more efficient.
Experience collaborating across Engineering, Legal, operations, Privacy, and Security stakeholders.
Are curious about using AI tools and agents to improve engineering workflows for privacy-sensitive systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Privacy Engineering team builds secure, reliable systems that help OpenAI meet its legal obligations while protecting user data. We partner closely with Legal and engineering teams across OpenAI to support lawful data access requests and other critical legal workflows. Our work turns complex, high-stakes processes into auditable and dependable technical systems with clear human oversight and strong privacy and security controls.\n\nAbout the Role\n\nWe’re looking for a full-stack Software Engineer to build the internal tools and data pipelines that power lawful data access request workflows and Legal Operations. You will work across product and data systems to make authorized retrieval and case handling accurate, efficient, and auditable. This role is well suited to someone who enjoys translating ambiguous operational requirements into durable systems, cares deeply about sensitive-data handling, and wants to improve both technical reliability and the day-to-day experience of the people operating these workflows.\n\nIn this role, you will:\n\n - Design, build, and operate backend systems and workflow tooling for the full lifecycle of lawful data access requests, from intake and scoping through authorized retrieval, review, preparation, and audit.\n\n - Build reliable data pipelines and interfaces across products and data stores so authorized teams can locate and handle the right records accurately and reproducibly.\n\n - Implement least-privilege access, approval gates, provenance, audit trails, data minimization, and safe failure modes for sensitive workflows.\n\n - Partner with Legal and Legal Operations to translate legal and operational requirements into clear technical designs and intuitive operator experiences.\n\n - Identify responsible automation opportunities that reduce repetitive work while preserving human review, judgment, and accountability.\n\n - Own production systems through testing, observability, incident response, documentation, and continuous reliability improvements.\n\n - Help define the architecture and roadmap for reusable privacy and legal-infrastructure foundations as OpenAI’s products and obligations evolve.\n\nYou might thrive in this role if you:\n\n - Have experience building or operating systems for lawful data access requests and understand the domain’s legal-process lifecycle, privacy and security constraints, auditability requirements, and operational sensitivities.\n\n - Strong backend engineering fundamentals and experience building production services or data-intensive systems.\n\n - Ability to reason carefully about correctness, authorization, security, and privacy when working with sensitive data.\n\n - A track record of turning ambiguous requirements into pragmatic plans and communicating technical tradeoffs clearly.\n\n - End-to-end ownership, including operating what you build, and comfort learning unfamiliar products and domains.\n\n - Care for operator experience and a drive to make complex workflows safer, clearer, and more efficient.\n\n - Experience collaborating across Engineering, Legal, operations, Privacy, and Security stakeholders.\n\n - Are curious about using AI tools and agents to improve engineering workflows for privacy-sensitive systems.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"3f1f0dcc-d0f6-4073-8cc6-28c5ad07fcf0","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b6405213-0f99-4c7b-ae0f-d538238999cb","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"id":"5600523d-b476-48a2-86c5-9acb59985758","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8a50f878-5252-4f65-ad84-80ae2dc5637e","title":"Senior Manager, Ads Revenue Accounting","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-07-24T21:24:34.375+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8a50f878-5252-4f65-ad84-80ae2dc5637e","applyUrl":"https://jobs.ashbyhq.com/openai/8a50f878-5252-4f65-ad84-80ae2dc5637e/application","descriptionHtml":"About the Team
OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale commercial offerings by overseeing billing operations, deal desk, revenue systems, revenue accounting, and controllership. We work cross-functionally with Product, Engineering, Go-To-Market, Tax, Legal, and Technical Accounting to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows.
About the Role
This senior leader will own key elements of Ads revenue accounting from technical assessment through operational execution. The role will guide accounting for products, pricing, contracts, incentives, credits, refunds, makegoods, international expansion, and new go-to-market motions. It will establish governance and translate approved accounting positions into launch, billing, data, close, reconciliation, and control requirements. Success requires deep technical revenue expertise, strong business partnership, and the ability to build durable 0-to-1 processes in a fast-changing environment.
Advertising is a critical and growing monetization vector for OpenAI, and this role will help shape the financial foundations that enable Ads to scale responsibly and transparently.
This role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead technical accounting assessments for Ads products and commercial arrangements, including performance obligations, variable consideration, allocation, principal-versus-agent, collectibility, contract modifications, refunds, incentives, credits, makegoods, and revenue presentation.
Own and continuously evolve Ads revenue accounting policies and operating guidance as product behavior, pricing, contracting, incentive programs, and billing models change.
Establish governance for new products and accounting decisions, including intake, decision rights, materiality and escalation thresholds, launch approvals, policy versioning, decision logs, and post-launch monitoring.
Translate accounting conclusions into clear requirements for product design, contracting, billing, data, estimates, close, reconciliations, controls, and reporting.
Own the operating cadence for incentive and makegood accounting, invoice readiness, accruals and reserves, settlements, reconciliations, GL tie-outs, flux analysis, reporting, and control evidence.
Partner with Ads Product, Engineering, Data, Finance Engineering, Sales, Deal Desk, Legal, Tax, Billing, and Technical Accounting on launches, enterprise negotiations, and international expansion.
Prepare concise technical memos and audit-ready support; align novel or material conclusions with Corporate Technical Accounting and external auditors.
Use data, AI, and automation to improve research, monitoring, policy maintenance, issue tracking, documentation, and repeatable Finance workflows with appropriate review controls.
You might thrive in this role if you have:
10+ years of progressive experience in revenue accounting, including direct ownership of complex ASC 606 judgments and operational execution.
Demonstrated leadership to independently set direction, prioritize across competing risks, and influence senior cross-functional stakeholders.
Experience with digital advertising, adtech, marketplaces, payments, usage-based services, or another high-volume transaction environment.
Strong command of variable consideration, principal-versus-agent, contract modifications, incentives and credits, collectibility, estimates, and revenue presentation.
Track record building 0-to-1 accounting processes, governance, close mechanisms, reconciliations, and controls that scale.
Ability to turn technical conclusions into practical product, contract, billing, data, and operating requirements.
Clear, concise written and executive communication, including audit-ready documentation and evidence-based recommendations.
Preferred Qualifications:
Experience supporting global launches, multiple currencies, international contracting entities, intercompany considerations, or localized billing models.
Experience applying AI or automation within Finance while maintaining review, validation, and control standards.
Experience partnering closely with Product, Engineering, Data, or Finance systems teams.
Experience developing or leading high-performing accounting teams or distributed operating groups.
Background in public-company controllership, technical accounting, audit, or similarly rigorous control environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale commercial offerings by overseeing billing operations, deal desk, revenue systems, revenue accounting, and controllership. We work cross-functionally with Product, Engineering, Go-To-Market, Tax, Legal, and Technical Accounting to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows.\n\nAbout the Role\n\nThis senior leader will own key elements of Ads revenue accounting from technical assessment through operational execution. The role will guide accounting for products, pricing, contracts, incentives, credits, refunds, makegoods, international expansion, and new go-to-market motions. It will establish governance and translate approved accounting positions into launch, billing, data, close, reconciliation, and control requirements. Success requires deep technical revenue expertise, strong business partnership, and the ability to build durable 0-to-1 processes in a fast-changing environment.\n\nAdvertising is a critical and growing monetization vector for OpenAI, and this role will help shape the financial foundations that enable Ads to scale responsibly and transparently.\n\nThis role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will: \n\n - Lead technical accounting assessments for Ads products and commercial arrangements, including performance obligations, variable consideration, allocation, principal-versus-agent, collectibility, contract modifications, refunds, incentives, credits, makegoods, and revenue presentation.\n\n - Own and continuously evolve Ads revenue accounting policies and operating guidance as product behavior, pricing, contracting, incentive programs, and billing models change.\n\n - Establish governance for new products and accounting decisions, including intake, decision rights, materiality and escalation thresholds, launch approvals, policy versioning, decision logs, and post-launch monitoring.\n\n - Translate accounting conclusions into clear requirements for product design, contracting, billing, data, estimates, close, reconciliations, controls, and reporting.\n\n - Own the operating cadence for incentive and makegood accounting, invoice readiness, accruals and reserves, settlements, reconciliations, GL tie-outs, flux analysis, reporting, and control evidence.\n\n - Partner with Ads Product, Engineering, Data, Finance Engineering, Sales, Deal Desk, Legal, Tax, Billing, and Technical Accounting on launches, enterprise negotiations, and international expansion.\n\n - Prepare concise technical memos and audit-ready support; align novel or material conclusions with Corporate Technical Accounting and external auditors.\n\n - Use data, AI, and automation to improve research, monitoring, policy maintenance, issue tracking, documentation, and repeatable Finance workflows with appropriate review controls.\n\nYou might thrive in this role if you have:\n\n - 10+ years of progressive experience in revenue accounting, including direct ownership of complex ASC 606 judgments and operational execution.\n\n - Demonstrated leadership to independently set direction, prioritize across competing risks, and influence senior cross-functional stakeholders.\n\n - Experience with digital advertising, adtech, marketplaces, payments, usage-based services, or another high-volume transaction environment.\n\n - Strong command of variable consideration, principal-versus-agent, contract modifications, incentives and credits, collectibility, estimates, and revenue presentation.\n\n - Track record building 0-to-1 accounting processes, governance, close mechanisms, reconciliations, and controls that scale.\n\n - Ability to turn technical conclusions into practical product, contract, billing, data, and operating requirements.\n\n - Clear, concise written and executive communication, including audit-ready documentation and evidence-based recommendations.\n\nPreferred Qualifications: \n\n - Experience supporting global launches, multiple currencies, international contracting entities, intercompany considerations, or localized billing models.\n\n - Experience applying AI or automation within Finance while maintaining review, validation, and control standards.\n\n - Experience partnering closely with Product, Engineering, Data, or Finance systems teams.\n\n - Experience developing or leading high-performing accounting teams or distributed operating groups.\n\n - Background in public-company controllership, technical accounting, audit, or similarly rigorous control environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"9bd37f2d-2137-4654-9534-f383d0f674b4","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e05310a9-190f-463d-8d0b-e0fb0ce71e2f","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"1cfda94a-ac2d-42bf-b86f-00e22a6d75a3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"ee6b7ece-ffcb-4546-8b4c-ef755ec21c14","title":"Early Access Deployment Engineer","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-24T23:37:08.199+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ee6b7ece-ffcb-4546-8b4c-ef755ec21c14","applyUrl":"https://jobs.ashbyhq.com/openai/ee6b7ece-ffcb-4546-8b4c-ef755ec21c14/application","descriptionHtml":"About the Team
The Early Access Program (EAP) team leads high-impact alpha programs at the intersection of customers, Product, Research, Engineering, GTM, Security, Legal, and launch teams. We partner with customers to test emerging capabilities with real-world use cases, surface actionable insights, and support launch decisions.
Our team is made up of builders who learn quickly, collaborate deeply, create clarity in ambiguity, communicate openly, and iterate constantly.
About the Role
We’re hiring an Early Access Deployment Engineer to lead technical engagements with customers who are leveraging our frontier capabilities to solve real-world use cases. You will work at the earliest—and often messiest—stage of development, when capabilities are still unclear, tooling and processes are evolving, and the path from promising technology to a valuable real-world application has yet to be defined.
You will be a hands-on builder, problem solver, and technical partner to customers and our research/product team. You’ll push beyond initial assumptions, identify high-value use cases, prototype solutions, design useful evaluations, and troubleshoot what is and is not working.
Managing multiple customer engagements at once, you will help customers navigate ambiguity and difficult technical decisions while translating their experience into clear, actionable feedback for Research and Product.
You will also own the end-to-end execution of early access programs—from onboarding customers, supporting live experimentation, synthesizing findings, and informing launch decisions. You’ll collaborate deeply with Research, Product, Engineering, Applied Evals, GTM, Legal, Security, Marketing, and other launch partners to create clarity, manage risk, and keep programs moving through changing conditions.
Success in this role means turning frontier capabilities into real-world customer value and high-quality research signals. You will develop reusable technical approaches from early deployments, improve how OpenAI learns from customers, and provide strong PoV, based on customer feedback, on what should be built, refined, or scaled.
This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Engage deeply with strategic customers during the earliest alpha stages to understand their goals, workflows, technical constraints, and highest-value opportunities.
Translate emerging and ambiguous model capabilities into scoped use cases, working prototypes, and clear success criteria.
Prototype rapidly with customers, Product, and Research through experiment-driven iteration.
Design and support evaluations that reveal model behavior, solution quality, workflow impact, and failure modes.
Evaluate and troubleshoot based feedback across product, model behavior to determine patterns and gaps
Own early access program execution end to end, from customer onboarding and live experimentation through synthesis and launch decisions.
Align Research, Product, Engineering, GTM, Legal, Security, Marketing, and launch teams by communicating risks, tradeoffs, and recommendations clearly.
Codify architectures, evaluation methods, technical patterns, and program learnings into reusable playbooks that improve future deployments.
You might thrive in this role if you:
Have 4+ years of software engineering or equivalent technical experience, including meaningful customer-facing delivery and ownership of production systems.
Have a track record of rapidly turning ambiguous ideas into working prototypes and carrying the strongest approaches through to reliable solutions. Can demonstrate examples of systems thinking.
Be proficient in Python and/or JavaScript or TypeScript, comfortable across modern front-end and back-end development, and familiar with cloud deployment.
Bring practical AI and LLM depth, including experience reasoning about model behavior, designing evaluations, and building production-oriented AI applications.
Exercise strong product and customer judgment by identifying the highest-value problem, scoping the right experiment, separating signal from noise, and balancing speed with technical integrity.
Own problems end to end, learn unfamiliar technical or domain concepts quickly, and impose useful structure without waiting for perfect information.
Manage several high-stakes technical engagements at once while anticipating blockers, adapting plans, and maintaining momentum across customers and internal teams.
Communicate complex ideas with clarity and empathy, challenge assumptions constructively, and build trust with technical and non-technical stakeholders.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe Early Access Program (EAP) team leads high-impact alpha programs at the intersection of customers, Product, Research, Engineering, GTM, Security, Legal, and launch teams. We partner with customers to test emerging capabilities with real-world use cases, surface actionable insights, and support launch decisions.\n\nOur team is made up of builders who learn quickly, collaborate deeply, create clarity in ambiguity, communicate openly, and iterate constantly.\n\nAbout the Role\nWe’re hiring an Early Access Deployment Engineer to lead technical engagements with customers who are leveraging our frontier capabilities to solve real-world use cases. You will work at the earliest—and often messiest—stage of development, when capabilities are still unclear, tooling and processes are evolving, and the path from promising technology to a valuable real-world application has yet to be defined.\n\nYou will be a hands-on builder, problem solver, and technical partner to customers and our research/product team. You’ll push beyond initial assumptions, identify high-value use cases, prototype solutions, design useful evaluations, and troubleshoot what is and is not working.\n\nManaging multiple customer engagements at once, you will help customers navigate ambiguity and difficult technical decisions while translating their experience into clear, actionable feedback for Research and Product.\n\nYou will also own the end-to-end execution of early access programs—from onboarding customers, supporting live experimentation, synthesizing findings, and informing launch decisions. You’ll collaborate deeply with Research, Product, Engineering, Applied Evals, GTM, Legal, Security, Marketing, and other launch partners to create clarity, manage risk, and keep programs moving through changing conditions.\n\nSuccess in this role means turning frontier capabilities into real-world customer value and high-quality research signals. You will develop reusable technical approaches from early deployments, improve how OpenAI learns from customers, and provide strong PoV, based on customer feedback, on what should be built, refined, or scaled.\n\nThis role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Engage deeply with strategic customers during the earliest alpha stages to understand their goals, workflows, technical constraints, and highest-value opportunities.\n\n - Translate emerging and ambiguous model capabilities into scoped use cases, working prototypes, and clear success criteria.\n\n - Prototype rapidly with customers, Product, and Research through experiment-driven iteration.\n\n - Design and support evaluations that reveal model behavior, solution quality, workflow impact, and failure modes.\n\n - Evaluate and troubleshoot based feedback across product, model behavior to determine patterns and gaps\n\n - Own early access program execution end to end, from customer onboarding and live experimentation through synthesis and launch decisions.\n\n - Align Research, Product, Engineering, GTM, Legal, Security, Marketing, and launch teams by communicating risks, tradeoffs, and recommendations clearly.\n\n - Codify architectures, evaluation methods, technical patterns, and program learnings into reusable playbooks that improve future deployments.\n\nYou might thrive in this role if you:\n\n - Have 4+ years of software engineering or equivalent technical experience, including meaningful customer-facing delivery and ownership of production systems.\n\n - Have a track record of rapidly turning ambiguous ideas into working prototypes and carrying the strongest approaches through to reliable solutions. Can demonstrate examples of systems thinking.\n\n - Be proficient in Python and/or JavaScript or TypeScript, comfortable across modern front-end and back-end development, and familiar with cloud deployment.\n\n - Bring practical AI and LLM depth, including experience reasoning about model behavior, designing evaluations, and building production-oriented AI applications.\n\n - Exercise strong product and customer judgment by identifying the highest-value problem, scoping the right experiment, separating signal from noise, and balancing speed with technical integrity.\n\n - Own problems end to end, learn unfamiliar technical or domain concepts quickly, and impose useful structure without waiting for perfect information.\n\n - Manage several high-stakes technical engagements at once while anticipating blockers, adapting plans, and maintaining momentum across customers and internal teams.\n\n - Communicate complex ideas with clarity and empathy, challenge assumptions constructively, and build trust with technical and non-technical stakeholders.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$250K – $330K • Offers Equity","scrapeableCompensationSalarySummary":"$250K - $330K","compensationTiers":[{"id":"822ac9e9-8672-4723-992c-bc25d50c180a","tierSummary":"Estimated Annual Salary $250K – $330K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7f9a07df-c50c-4043-bf79-ea0f473f0fc7","summary":"Estimated Annual Salary $250K – $330K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":330000},{"id":"6cdd8fc3-1166-4849-b9f5-e85c581cf833","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":250000,"maxValue":330000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"38e3c4bf-a632-405e-9619-b87382ca2472","title":"Applied AI Software Engineer, GTM Growth Engineering","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-25T00:11:32.458+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/38e3c4bf-a632-405e-9619-b87382ca2472","applyUrl":"https://jobs.ashbyhq.com/openai/38e3c4bf-a632-405e-9619-b87382ca2472/application","descriptionHtml":"About the Team
GTM Growth Engineering builds AI-native products that help OpenAI's go-to-market and B2B marketing organizations scale with greater speed, intelligence, and operational effectiveness.
We apply OpenAI models to real business workflows and build the systems that make those applications useful and dependable: customer context, agent behavior, feedback, evaluation, experimentation, and appropriate human oversight.
Our work brings together software engineering, applied AI, product, data, and GTM operations. We measure success through the quality of customer engagement, pipeline, conversion, and the effectiveness of our sales and marketing teams.
About the Role
We're looking for an Applied AI Engineer to build production systems that help AI-powered go-to-market workflows improve over time. You will connect agent behavior, customer and operator feedback, evaluation, experimentation, and business outcomes to make these systems more effective, reliable, and responsive to evolving customer needs.
This is a deeply technical, cross-functional role with end-to-end ownership of the agent improvement loop: understand production behavior, identify failure modes, improve how the system decides or acts, and validate the resulting impact.
You will partner with Engineering, Product, Data Science, Sales, and B2B Marketing to turn real-world signals into safer, more effective agent behavior and measurable improvements in customer engagement, conversion, qualified pipeline, and team productivity.
In this role, you will:
Own the production improvement loop across agent behavior, customer and operator feedback, evaluation, experimentation, and verified business outcomes.
Instrument agent workflows so model interactions, tool use, decisions, failures, human edits, and downstream outcomes can be understood in context.
Define meaningful quality standards, representative evaluation datasets, regression coverage, and production monitoring for real GTM workflows.
Investigate why agents underperform across context, knowledge, instructions, tools, routing, guardrails, or workflow design.
Design and ship targeted behavior improvements, including changes to prompting, context construction, decision logic, tool use, and human-review paths.
Build backend services, APIs, data models, and feedback pipelines that make agent behavior observable, steerable, and reproducible.
Run controlled experiments, production replays, or staged rollouts to measure whether changes improve quality and downstream business results.
Partner with Product, Data Science, Sales, and B2B Marketing to prioritize high-value problems and define customer and business success.
Ship with appropriate safeguards for privacy, security, reliability, human oversight, and safe operational rollout.
You might be a great fit if you have:
4+ years of software, backend, applied AI, or product-engineering experience building reliable production systems.
Experience building AI agents, LLM-powered applications, or other model-driven workflows that operated on real production traffic.
Experience diagnosing and improving agent behavior using production traces, user feedback, evaluation, experimentation, or careful systems design.
Practical experience with evaluation design, regression testing, human or model grading, online quality signals, or controlled experiments.
Strong backend engineering skills across Python, APIs, data pipelines, stateful workflows, and production services.
Strong product judgment and the ability to connect technical changes to customer experience, conversion, qualified pipeline, or operational efficiency.
Comfort working across model behavior, context, knowledge, tools, workflow state, and human-in-the-loop decisions.
The ability to work closely with technical and non-technical partners across Engineering, Product, Data Science, Sales, and B2B Marketing.
A pragmatic mindset: you can scope ambiguous problems, ship useful improvements, and build toward a durable system.
You Might Thrive If
You want to build AI systems that improve from real usage instead of stopping at a successful prototype.
You enjoy tracing messy production failures back to the decision, context, tool interaction, or workflow issue that caused them.
You think evaluation is valuable when it helps teams make better product decisions and improve real outcomes.
You are comfortable moving between applied AI, backend engineering, experimentation, and product judgment.
You like partnering with operators, sales teams, and marketers to understand the work your systems need to improve.
You can move from an ambiguous problem to a focused experiment, measured result, and durable implementation.
You care about trustworthy deployment, clear human-review paths, and reliable production systems.
Nice to Have
Experience building agent evaluation, observability, experimentation, or AI infrastructure products.
Experience with production replay, LLM grading, human-labeled datasets, shadow evaluation, or staged rollout.
Experience improving model or agent behavior through context design, prompting, tools, decision logic, or feedback loops.
Experience with sales, B2B marketing, revenue, CRM, campaign, or other GTM-facing systems.
Experience measuring customer engagement, qualified pipeline, conversion, or operational efficiency.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nGTM Growth Engineering builds AI-native products that help OpenAI's go-to-market and B2B marketing organizations scale with greater speed, intelligence, and operational effectiveness.\n\n\nWe apply OpenAI models to real business workflows and build the systems that make those applications useful and dependable: customer context, agent behavior, feedback, evaluation, experimentation, and appropriate human oversight.\n\n\nOur work brings together software engineering, applied AI, product, data, and GTM operations. We measure success through the quality of customer engagement, pipeline, conversion, and the effectiveness of our sales and marketing teams.\n\n \n\nAbout the Role\n\nWe're looking for an Applied AI Engineer to build production systems that help AI-powered go-to-market workflows improve over time. You will connect agent behavior, customer and operator feedback, evaluation, experimentation, and business outcomes to make these systems more effective, reliable, and responsive to evolving customer needs.\n\nThis is a deeply technical, cross-functional role with end-to-end ownership of the agent improvement loop: understand production behavior, identify failure modes, improve how the system decides or acts, and validate the resulting impact.\n\nYou will partner with Engineering, Product, Data Science, Sales, and B2B Marketing to turn real-world signals into safer, more effective agent behavior and measurable improvements in customer engagement, conversion, qualified pipeline, and team productivity.\n\n \n\nIn this role, you will:\n\n - Own the production improvement loop across agent behavior, customer and operator feedback, evaluation, experimentation, and verified business outcomes.\n\n - Instrument agent workflows so model interactions, tool use, decisions, failures, human edits, and downstream outcomes can be understood in context.\n\n - Define meaningful quality standards, representative evaluation datasets, regression coverage, and production monitoring for real GTM workflows.\n\n - Investigate why agents underperform across context, knowledge, instructions, tools, routing, guardrails, or workflow design.\n\n - Design and ship targeted behavior improvements, including changes to prompting, context construction, decision logic, tool use, and human-review paths.\n\n - Build backend services, APIs, data models, and feedback pipelines that make agent behavior observable, steerable, and reproducible.\n\n - Run controlled experiments, production replays, or staged rollouts to measure whether changes improve quality and downstream business results.\n\n - Partner with Product, Data Science, Sales, and B2B Marketing to prioritize high-value problems and define customer and business success.\n\n - Ship with appropriate safeguards for privacy, security, reliability, human oversight, and safe operational rollout.\n\n \n\nYou might be a great fit if you have:\n\n - 4+ years of software, backend, applied AI, or product-engineering experience building reliable production systems.\n\n - Experience building AI agents, LLM-powered applications, or other model-driven workflows that operated on real production traffic.\n\n - Experience diagnosing and improving agent behavior using production traces, user feedback, evaluation, experimentation, or careful systems design.\n\n - Practical experience with evaluation design, regression testing, human or model grading, online quality signals, or controlled experiments.\n\n - Strong backend engineering skills across Python, APIs, data pipelines, stateful workflows, and production services.\n\n - Strong product judgment and the ability to connect technical changes to customer experience, conversion, qualified pipeline, or operational efficiency.\n\n - Comfort working across model behavior, context, knowledge, tools, workflow state, and human-in-the-loop decisions.\n\n - The ability to work closely with technical and non-technical partners across Engineering, Product, Data Science, Sales, and B2B Marketing.\n\n - A pragmatic mindset: you can scope ambiguous problems, ship useful improvements, and build toward a durable system.\n\n \n\nYou Might Thrive If\n\n - You want to build AI systems that improve from real usage instead of stopping at a successful prototype.\n\n - You enjoy tracing messy production failures back to the decision, context, tool interaction, or workflow issue that caused them.\n\n - You think evaluation is valuable when it helps teams make better product decisions and improve real outcomes.\n\n - You are comfortable moving between applied AI, backend engineering, experimentation, and product judgment.\n\n - You like partnering with operators, sales teams, and marketers to understand the work your systems need to improve.\n\n - You can move from an ambiguous problem to a focused experiment, measured result, and durable implementation.\n\n - You care about trustworthy deployment, clear human-review paths, and reliable production systems.\n\n\nNice to Have\n\n - Experience building agent evaluation, observability, experimentation, or AI infrastructure products.\n\n - Experience with production replay, LLM grading, human-labeled datasets, shadow evaluation, or staged rollout.\n\n - Experience improving model or agent behavior through context design, prompting, tools, decision logic, or feedback loops.\n\n - Experience with sales, B2B marketing, revenue, CRM, campaign, or other GTM-facing systems.\n\n - Experience measuring customer engagement, qualified pipeline, conversion, or operational efficiency.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $405K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $405K","compensationTiers":[{"id":"99249b94-1cfd-41ba-b2a0-18905fabb3f0","tierSummary":"$266K – $405K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4730cdda-b049-424c-8616-b36845097b04","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"0faa3190-23bd-4c71-bff9-b1289c77a9a6","summary":"$266K – $405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":405000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":405000}]}},{"id":"df688f65-0159-4f0b-9944-0d9492c0b001","title":"Account Director, Startups | New Business - France","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Paris, France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-06T09:33:01.989+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/openai/df688f65-0159-4f0b-9944-0d9492c0b001","applyUrl":"https://jobs.ashbyhq.com/openai/df688f65-0159-4f0b-9944-0d9492c0b001/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
OpenAI is seeking a highly motivated and experienced Account Director to join our Startups France Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.
We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth.
This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organisation to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models.
This role is based in Paris. We use a hybrid work model of 3 days in the office per week.
In this role, you will:
Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience in:
6+ years selling platform-as-a-service and/or software-as-a-service.
Designing and executing complex deal strategies.
Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.
Supporting the growth of fast-growing, high-performance companies.
Working directly with C-level executives.
Communicating technical concepts to customers and internal stakeholders.
Leading high-visibility customer events (CAB, conferences, product launches, etc.).
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organisation. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOpenAI is seeking a highly motivated and experienced Account Director to join our Startups France Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.\n\nWe believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth.\n\nThis role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organisation to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models.\n\nThis role is based in Paris. We use a hybrid work model of 3 days in the office per week.\n\nIn this role, you will:\n\n - Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects.\n\n - Own a consumption revenue target.\n\n - Manage consumption revenue forecasts.\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.\n\n - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.\n\n - Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience in:\n\n - 6+ years selling platform-as-a-service and/or software-as-a-service.\n\n - Designing and executing complex deal strategies.\n\n - Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.\n\n - Supporting the growth of fast-growing, high-performance companies.\n\n - Working directly with C-level executives.\n\n - Communicating technical concepts to customers and internal stakeholders.\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.).\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organisation. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"70aaaafa-fe2f-4409-9a72-c0faf50d7d01","title":"Software Engineer - Data Aquisition (systems)","department":"Research","team":"Foundations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-27T20:24:02.974+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/70aaaafa-fe2f-4409-9a72-c0faf50d7d01","applyUrl":"https://jobs.ashbyhq.com/openai/70aaaafa-fe2f-4409-9a72-c0faf50d7d01/application","descriptionHtml":"This team builds and operates the systems that enable OpenAI researchers to run reliable, scalable, and efficient research workflows. The team sits close to research and works across infrastructure, systems, and automation to make sure researchers have the tools and environments they need to move quickly.
The work spans software engineering, infrastructure, systems administration, cluster operations, and reliability engineering. As OpenAI’s infrastructure evolves from bespoke bare-metal systems toward more standard, scalable platforms, the team needs engineers who can understand how systems work end-to-end and build the right abstractions without reinventing the wheel.
As a Software Engineer on this team, you will build and operate the infrastructure that supports frontier research and critical research-facing systems. You will work on systems that sit close to the metal, but the role is not limited to classic operations or sysadmin work. We are looking for someone who can reason about networking, bootstrapping, Kubernetes, scalability, automation, and reliability - while also writing software to make these systems better over time.
This role is a strong fit for an independent, high-ownership engineer who enjoys reliability-heavy infrastructure work but still wants to build. You do not need to come in as a kernel expert or highly algorithmic optimization engineer, but you should be deeply curious about infrastructure, comfortable debugging complex systems, and excited to support researchers doing novel work.
Build and operate reliable infrastructure for research workloads and research-facing services.
Support and improve systems across data infrastructure, processing, crawl and ingest, caching, search, observability, and clusterwide services.
Improve cluster bootstrapping, provisioning, automation, and deployment workflows.
Debug issues across networking, compute, storage, orchestration, and service reliability layers.
Build software and automation that reduce manual operational work and improve system reliability.
Partner closely with researchers, infrastructure engineers, and service owners to understand system needs and translate them into durable solutions.
Help evolve existing infrastructure toward more scalable, maintainable, and standard patterns.
Take ownership of critical systems and drive work independently from problem definition through execution.
Have strong systems fundamentals and understand how infrastructure scales in practice.
Are comfortable with Linux, networking, Kubernetes, provisioning, and distributed systems operations.
Can write software to automate, debug, and improve infrastructure systems.
Have a strong execution mindset and can independently drive ambiguous infrastructure work.
Enjoy supporting a wide surface area of systems, from research tooling to platform services.
Are pragmatic about when to build custom systems versus using existing, well-supported tools.
Care about building reliable systems that make researchers faster and reduce operational friction.
Experience with PXE boot, cluster provisioning, bare-metal infrastructure, or large-scale fleet management.
Experience operating Kubernetes or similar orchestration systems at scale.
Experience with infrastructure-as-code, CI/CD, observability, or deployment automation.
Experience supporting search infrastructure, data platforms, ingest systems, or large-scale research workflows.
Experience with Git-based workflows and internal developer tooling.
Prior experience in environments where reliability, scale, and speed all matter.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThis team builds and operates the systems that enable OpenAI researchers to run reliable, scalable, and efficient research workflows. The team sits close to research and works across infrastructure, systems, and automation to make sure researchers have the tools and environments they need to move quickly.\n\nThe work spans software engineering, infrastructure, systems administration, cluster operations, and reliability engineering. As OpenAI’s infrastructure evolves from bespoke bare-metal systems toward more standard, scalable platforms, the team needs engineers who can understand how systems work end-to-end and build the right abstractions without reinventing the wheel.\n\n \n\n\nABOUT THE ROLE\n\nAs a Software Engineer on this team, you will build and operate the infrastructure that supports frontier research and critical research-facing systems. You will work on systems that sit close to the metal, but the role is not limited to classic operations or sysadmin work. We are looking for someone who can reason about networking, bootstrapping, Kubernetes, scalability, automation, and reliability - while also writing software to make these systems better over time.\n\nThis role is a strong fit for an independent, high-ownership engineer who enjoys reliability-heavy infrastructure work but still wants to build. You do not need to come in as a kernel expert or highly algorithmic optimization engineer, but you should be deeply curious about infrastructure, comfortable debugging complex systems, and excited to support researchers doing novel work.\n\n \n\n\nWE EXPECT YOU TO:\n\n - Build and operate reliable infrastructure for research workloads and research-facing services.\n\n - Support and improve systems across data infrastructure, processing, crawl and ingest, caching, search, observability, and clusterwide services.\n\n - Improve cluster bootstrapping, provisioning, automation, and deployment workflows.\n\n - Debug issues across networking, compute, storage, orchestration, and service reliability layers.\n\n - Build software and automation that reduce manual operational work and improve system reliability.\n\n - Partner closely with researchers, infrastructure engineers, and service owners to understand system needs and translate them into durable solutions.\n\n - Help evolve existing infrastructure toward more scalable, maintainable, and standard patterns.\n\n - Take ownership of critical systems and drive work independently from problem definition through execution.\n\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong systems fundamentals and understand how infrastructure scales in practice.\n\n - Are comfortable with Linux, networking, Kubernetes, provisioning, and distributed systems operations.\n\n - Can write software to automate, debug, and improve infrastructure systems.\n\n - Have a strong execution mindset and can independently drive ambiguous infrastructure work.\n\n - Enjoy supporting a wide surface area of systems, from research tooling to platform services.\n\n - Are pragmatic about when to build custom systems versus using existing, well-supported tools.\n\n - Care about building reliable systems that make researchers faster and reduce operational friction.\n\n \n\n\nNICE TO HAVE:\n\n - Experience with PXE boot, cluster provisioning, bare-metal infrastructure, or large-scale fleet management.\n\n - Experience operating Kubernetes or similar orchestration systems at scale.\n\n - Experience with infrastructure-as-code, CI/CD, observability, or deployment automation.\n\n - Experience supporting search infrastructure, data platforms, ingest systems, or large-scale research workflows.\n\n - Experience with Git-based workflows and internal developer tooling.\n\n - Prior experience in environments where reliability, scale, and speed all matter.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $536K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $536K","compensationTiers":[{"id":"b6faf51f-7583-4e7c-b2d0-f1690eadac38","tierSummary":"$295K – $536K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f47c94c2-1c25-4118-8a86-7b43a418e5ce","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a8b44d23-6fcd-4f6d-8904-ab5c1f31cbdb","summary":"$295K – $536K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":536000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":536000}]}},{"id":"5b9cb831-673b-479d-a88a-dddf476b736f","title":"Lead Revenue Accounting, Technical (Strategic Partnerships)","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-29T19:01:49.373+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5b9cb831-673b-479d-a88a-dddf476b736f","applyUrl":"https://jobs.ashbyhq.com/openai/5b9cb831-673b-479d-a88a-dddf476b736f/application","descriptionHtml":"About the Team
OpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity.
Within Finance, the Technical Revenue team partners with Product, Strategic Partnerships, Business Development, Growth, Legal, Deal Desk, GTM, Strategic Finance, Revenue Accounting, and Finance Systems to enable scalable, audit-ready monetization. We advise on commercial and contract design, establish defensible accounting positions under ASC 606, and translate those conclusions into repeatable processes, systems, controls, and reporting.
About the Role
We’re looking for a Senior Manager of Revenue Recognition to lead revenue strategy and technical accounting for OpenAI’s strategic commercial deals.
Reporting to the Head of Technical Revenue, you will serve as the primary revenue advisor for large, bespoke, and non-standard deals outside OpenAI’s standard product and service offerings. Your portfolio may include strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, joint go-to-market initiatives, research collaborations, and other emerging commercial structures.
You will engage early in the deal lifecycle to help shape commercially viable, accounting-compliant, and operationally scalable outcomes. You will establish the accounting posture, identify required contract and product terms, define reporting and control requirements, and ensure that deal economics, billing flows, and revenue recognition remain aligned as the business evolves.
This role requires strong technical accounting judgment, commercial fluency, executive communication, and the ability to create clarity and ownership in areas where precedent may not yet exist.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own technical revenue accounting for strategic commercial deals, including large, bespoke, and non-standard transactions outside OpenAI’s standard product and service offerings.
Serve as the primary revenue advisor for strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, and other emerging commercial structures.
Partner early with Strategic Partnerships, Product, GTM, Strategic Finance, Legal, Deal Desk, and Tax to understand and influence deal economics, pricing, contract terms, and operational design.
Evaluate complex and ambiguous transactions under ASC 606, including principal-versus-agent considerations, gross-versus-net presentation, performance obligations, variable consideration, contract combinations, commitments, credits, incentives, and related-party considerations.
Translate technical conclusions into practical commercial guardrails and establish clear intake, escalation, and decision-making frameworks for material deals and amendments.
Define the data, reporting, billing, settlement, reconciliation, and control requirements needed to operationalize new commercial models and support accurate revenue recognition.
Draft audit-ready technical accounting memos and policies, lead discussions with external auditors, and clearly communicate conclusions and trade-offs to senior stakeholders.
Manage and develop team members and external resources, prioritize concurrent high-value deals, and strengthen the team’s ability to influence commercial decisions proactively.
You might thrive in this role if you have:
10+ years of technical revenue accounting or related advisory experience, with deep ASC 606 expertise and experience leading complex workstreams or teams.
Significant experience supporting large, bespoke commercial deals, strategic collaborations, cloud marketplaces, platform distribution, licensing, revenue-share models, or other multi-party transactions.
A track record of influencing commercial strategy, pricing, product design, and contract terms before launch or signature.
Experience navigating emerging monetization models such as advertising revenue, marketplaces/commerce platforms, or other multi-sided ecosystems is a strong plus.
Strong command of principal-versus-agent analysis, gross-versus-net presentation, variable consideration, consideration payable to a customer, contract combinations, and complex performance-obligation assessments.
A track record of influencing commercial strategy, pricing, product design, and contract terms before launch or signature.
Experience translating evolving commercial models into scalable billing, accounting, reconciliation, reporting, systems, and control requirements.
Strong commercial judgment and executive communication skills, with the ability to explain complex accounting issues and practical trade-offs to senior non-accounting stakeholders.
Demonstrated success establishing ownership, governance, and repeatable processes in ambiguous, rapidly changing environments while developing team members and managing external resources.
CPA strongly preferred; a mix of Big 4 (or accounting advisory) and tech industry experience in high-growth environments is highly valued.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity.\n\nWithin Finance, the Technical Revenue team partners with Product, Strategic Partnerships, Business Development, Growth, Legal, Deal Desk, GTM, Strategic Finance, Revenue Accounting, and Finance Systems to enable scalable, audit-ready monetization. We advise on commercial and contract design, establish defensible accounting positions under ASC 606, and translate those conclusions into repeatable processes, systems, controls, and reporting.\n\n\n\nAbout the Role\n\nWe’re looking for a Senior Manager of Revenue Recognition to lead revenue strategy and technical accounting for OpenAI’s strategic commercial deals.\n\nReporting to the Head of Technical Revenue, you will serve as the primary revenue advisor for large, bespoke, and non-standard deals outside OpenAI’s standard product and service offerings. Your portfolio may include strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, joint go-to-market initiatives, research collaborations, and other emerging commercial structures.\n\nYou will engage early in the deal lifecycle to help shape commercially viable, accounting-compliant, and operationally scalable outcomes. You will establish the accounting posture, identify required contract and product terms, define reporting and control requirements, and ensure that deal economics, billing flows, and revenue recognition remain aligned as the business evolves.\n\nThis role requires strong technical accounting judgment, commercial fluency, executive communication, and the ability to create clarity and ownership in areas where precedent may not yet exist.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Own technical revenue accounting for strategic commercial deals, including large, bespoke, and non-standard transactions outside OpenAI’s standard product and service offerings.\n\n - Serve as the primary revenue advisor for strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, and other emerging commercial structures.\n\n - Partner early with Strategic Partnerships, Product, GTM, Strategic Finance, Legal, Deal Desk, and Tax to understand and influence deal economics, pricing, contract terms, and operational design.\n\n - Evaluate complex and ambiguous transactions under ASC 606, including principal-versus-agent considerations, gross-versus-net presentation, performance obligations, variable consideration, contract combinations, commitments, credits, incentives, and related-party considerations.\n\n - Translate technical conclusions into practical commercial guardrails and establish clear intake, escalation, and decision-making frameworks for material deals and amendments.\n\n - Define the data, reporting, billing, settlement, reconciliation, and control requirements needed to operationalize new commercial models and support accurate revenue recognition.\n\n - Draft audit-ready technical accounting memos and policies, lead discussions with external auditors, and clearly communicate conclusions and trade-offs to senior stakeholders.\n\n - Manage and develop team members and external resources, prioritize concurrent high-value deals, and strengthen the team’s ability to influence commercial decisions proactively.\n \n\n\n\nYou might thrive in this role if you have:\n\n - 10+ years of technical revenue accounting or related advisory experience, with deep ASC 606 expertise and experience leading complex workstreams or teams.\n\n - Significant experience supporting large, bespoke commercial deals, strategic collaborations, cloud marketplaces, platform distribution, licensing, revenue-share models, or other multi-party transactions.\n\n - A track record of influencing commercial strategy, pricing, product design, and contract terms before launch or signature.\n\n - Experience navigating emerging monetization models such as advertising revenue, marketplaces/commerce platforms, or other multi-sided ecosystems is a strong plus.\n\n - Strong command of principal-versus-agent analysis, gross-versus-net presentation, variable consideration, consideration payable to a customer, contract combinations, and complex performance-obligation assessments.\n\n - A track record of influencing commercial strategy, pricing, product design, and contract terms before launch or signature.\n\n - Experience translating evolving commercial models into scalable billing, accounting, reconciliation, reporting, systems, and control requirements.\n\n - Strong commercial judgment and executive communication skills, with the ability to explain complex accounting issues and practical trade-offs to senior non-accounting stakeholders.\n\n - Demonstrated success establishing ownership, governance, and repeatable processes in ambiguous, rapidly changing environments while developing team members and managing external resources.\n\n - CPA strongly preferred; a mix of Big 4 (or accounting advisory) and tech industry experience in high-growth environments is highly valued.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"2a5c3dd3-6f2e-4492-95c1-54b7e06fd637","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"88128f60-2032-460e-8e76-9b28bc95556f","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"92eb6444-664d-4e0f-bf0d-121b124e88fc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0f58ac8e-6dd2-400d-9c34-29c62b7804b5","title":"Mechanical Commissioning Lead","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-05T17:25:38.726+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0f58ac8e-6dd2-400d-9c34-29c62b7804b5","applyUrl":"https://jobs.ashbyhq.com/openai/0f58ac8e-6dd2-400d-9c34-29c62b7804b5/application","descriptionHtml":"About the Role
The Mechanical Commissioning Lead owns mechanical commissioning planning, readiness, quality coordination, and test execution oversight for the project. This role ensures mechanical systems are installed, inspected, started, balanced, controlled, and tested in a way that supports reliable integrated facility performance.
Reports to the Commissioning Project Lead and partners closely with mechanical contractors, equipment vendors, design/engineering teams, the electrical commissioning lead, controls stakeholders, and vendor field/test engineers.
Location: 100% Onsite In Texas or Georgia
Key Responsibilities
Develop and maintain the mechanical commissioning scope, readiness criteria, inspection strategy, and discipline test execution plan.
Review mechanical design packages, specifications, submittals, method statements, controls narratives, sequence assumptions, and testing requirements for commissionability and risk.
Coordinate mechanical QA/QC inspections with contractors and vendor field/test engineers, including installation checks, pre-functional readiness, deficiency capture, and closeout tracking.
Own mechanical commissioning procedure development and review, including equipment startup, functional testing, controls verification, balancing prerequisites, failure mode validation, and integrated systems testing inputs.
Coordinate with equipment vendors on factory/site acceptance requirements, startup support, test prerequisites, documentation packages, and vendor participation during critical tests.
Support readiness and execution for cooling, ventilation, hydronic, pumping, heat rejection, controls, and other project-specific mechanical systems.
Lead discipline-level review of mechanical test results, deficiencies, corrective actions, retest requirements, trend logs, and acceptance evidence.
Maintain mechanical commissioning dashboards and status inputs for the Commissioning Project Lead, including risk items, resource needs, test readiness, and issue aging.
Partner with the Electrical Commissioning Lead on cross-discipline dependencies, including power availability, controls integration, emergency modes, heat load scenarios, and integrated testing sequences.
Support turnover by confirming mechanical documentation, as-built evidence, test records, trend data, and outstanding issue disposition are complete and usable by operations.
Qualifications
8+ years of mechanical commissioning, mechanical construction, field engineering, startup, testing, balancing coordination, controls verification, or owner representative experience on complex technical infrastructure projects.
Strong knowledge of mechanical system startup, functional performance testing, controls interfaces, cooling or ventilation systems, hydronic systems, and equipment/vendor startup workflows as applicable to the project scope.
Experience reviewing commissioning specifications, inspection checklists, functional test scripts, vendor startup procedures, test reports, and trend evidence.
Ability to coordinate field execution across contractors, equipment vendors, QA/QC teams, commissioning partners, and project leadership.
Strong practical judgment around readiness, safety, sequencing, test prerequisites, performance validation, and risk escalation.
Comfort working in construction environments with evolving schedules and multiple parallel work fronts.
Clear technical writing skills and discipline in maintaining logs, test evidence, issue records, and decision history.
Ability to be present at the project site during critical mechanical installation, startup, controls checkout, functional testing, and integrated testing windows.
Preferred Skills
Owner-side or commissioning agent experience on mission-critical, industrial, manufacturing, data center, or other high-reliability facilities.
Professional engineering, commissioning, controls, balancing, or equivalent field qualification.
Experience with integrated systems testing and coordination between mechanical, electrical, controls, and operations teams.
Familiarity with digital issue tracking, commissioning management platforms, schedule tools, trend tools, and field reporting workflows.
PE license
Commissioning certification eg. QCxP, CxA, BCxP, CCP
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nThe Mechanical Commissioning Lead owns mechanical commissioning planning, readiness, quality coordination, and test execution oversight for the project. This role ensures mechanical systems are installed, inspected, started, balanced, controlled, and tested in a way that supports reliable integrated facility performance.\n\nReports to the Commissioning Project Lead and partners closely with mechanical contractors, equipment vendors, design/engineering teams, the electrical commissioning lead, controls stakeholders, and vendor field/test engineers.\n\nLocation: 100% Onsite In Texas or Georgia\n\nKey Responsibilities\n\n - Develop and maintain the mechanical commissioning scope, readiness criteria, inspection strategy, and discipline test execution plan.\n\n - Review mechanical design packages, specifications, submittals, method statements, controls narratives, sequence assumptions, and testing requirements for commissionability and risk.\n\n - Coordinate mechanical QA/QC inspections with contractors and vendor field/test engineers, including installation checks, pre-functional readiness, deficiency capture, and closeout tracking.\n\n - Own mechanical commissioning procedure development and review, including equipment startup, functional testing, controls verification, balancing prerequisites, failure mode validation, and integrated systems testing inputs.\n\n - Coordinate with equipment vendors on factory/site acceptance requirements, startup support, test prerequisites, documentation packages, and vendor participation during critical tests.\n\n - Support readiness and execution for cooling, ventilation, hydronic, pumping, heat rejection, controls, and other project-specific mechanical systems.\n\n - Lead discipline-level review of mechanical test results, deficiencies, corrective actions, retest requirements, trend logs, and acceptance evidence.\n\n - Maintain mechanical commissioning dashboards and status inputs for the Commissioning Project Lead, including risk items, resource needs, test readiness, and issue aging.\n\n - Partner with the Electrical Commissioning Lead on cross-discipline dependencies, including power availability, controls integration, emergency modes, heat load scenarios, and integrated testing sequences.\n\n - Support turnover by confirming mechanical documentation, as-built evidence, test records, trend data, and outstanding issue disposition are complete and usable by operations.\n\nQualifications\n\n - 8+ years of mechanical commissioning, mechanical construction, field engineering, startup, testing, balancing coordination, controls verification, or owner representative experience on complex technical infrastructure projects.\n\n - Strong knowledge of mechanical system startup, functional performance testing, controls interfaces, cooling or ventilation systems, hydronic systems, and equipment/vendor startup workflows as applicable to the project scope.\n\n - Experience reviewing commissioning specifications, inspection checklists, functional test scripts, vendor startup procedures, test reports, and trend evidence.\n\n - Ability to coordinate field execution across contractors, equipment vendors, QA/QC teams, commissioning partners, and project leadership.\n\n - Strong practical judgment around readiness, safety, sequencing, test prerequisites, performance validation, and risk escalation.\n\n - Comfort working in construction environments with evolving schedules and multiple parallel work fronts.\n\n - Clear technical writing skills and discipline in maintaining logs, test evidence, issue records, and decision history.\n\n - Ability to be present at the project site during critical mechanical installation, startup, controls checkout, functional testing, and integrated testing windows.\n\nPreferred Skills\n\n - Owner-side or commissioning agent experience on mission-critical, industrial, manufacturing, data center, or other high-reliability facilities.\n\n - Professional engineering, commissioning, controls, balancing, or equivalent field qualification.\n\n - Experience with integrated systems testing and coordination between mechanical, electrical, controls, and operations teams.\n\n - Familiarity with digital issue tracking, commissioning management platforms, schedule tools, trend tools, and field reporting workflows.\n\n - PE license\n\n - Commissioning certification eg. QCxP, CxA, BCxP, CCP\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $285K","compensationTiers":[{"id":"9c8b7e2f-7a7d-47ae-a491-602e043651e5","tierSummary":"$177K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"98c4c487-ce24-4851-9998-2fd2d731f096","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"56fbb1e3-c6b8-4d40-aa43-ce78cbea0114","summary":"$177K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}},{"id":"4d0b1eb5-ea5d-460b-8fe6-23c45b0703f5","title":"Electrical Commissioning Lead","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-09T20:20:33.818+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4d0b1eb5-ea5d-460b-8fe6-23c45b0703f5","applyUrl":"https://jobs.ashbyhq.com/openai/4d0b1eb5-ea5d-460b-8fe6-23c45b0703f5/application","descriptionHtml":"About the Role
The Electrical Commissioning Lead owns electrical commissioning planning, readiness, quality coordination, and test execution oversight for the project. This role ensures electrical systems are inspectable, testable, safe to energize, and ready for coordinated functional and integrated systems testing.
Reports to the Commissioning Project Lead and partners closely with electrical contractors, equipment vendors, design/engineering teams, the mechanical commissioning lead, controls stakeholders, and vendor field/test engineers.
Location: 100% Onsite In Texas or Georgia
Key Responsibilities
Develop and maintain the electrical commissioning scope, readiness criteria, inspection strategy, and test execution plan.
Review electrical design packages, specifications, submittals, method statements, sequence assumptions, and testing requirements for commissionability and risk.
Coordinate electrical QA/QC inspections with contractors and vendor field/test engineers, including installation checks, pre-functional readiness, deficiency capture, and closeout tracking.
Own electrical commissioning procedure development and review, including startup, energization readiness, functional testing, failure mode validation, controls interfaces, and integrated systems testing inputs.
Coordinate with equipment vendors on factory/site acceptance requirements, startup support, test prerequisites, documentation packages, and vendor participation during critical tests.
Support energization planning, switching and safety coordination, access sequencing, temporary conditions, witness points, and hold points.
Lead discipline-level review of electrical test results, deficiencies, corrective actions, retest requirements, and acceptance evidence.
Maintain electrical commissioning dashboards and status inputs for the Commissioning Project Lead, including risk items, resource needs, test readiness, and issue aging.
Partner with the Mechanical Commissioning Lead on cross-discipline dependencies, including controls, life safety interfaces, heat load testing, power-to-mechanical coordination, and integrated testing scenarios.
Support turnover by confirming electrical documentation, as-built evidence, test records, and outstanding issue disposition are complete and usable by operations.
Qualifications
8+ years of electrical commissioning, electrical construction, field engineering, startup, testing, or owner representative experience on complex technical infrastructure projects.
Strong knowledge of electrical distribution, backup or standby power systems, grounding and bonding, electrical controls/interfaces, protection concepts, and safe energization workflows as applicable to the project scope.
Experience reviewing commissioning specifications, inspection checklists, functional test scripts, vendor startup procedures, and test reports.
Ability to coordinate field execution across contractors, equipment vendors, QA/QC teams, commissioning partners, and project leadership.
Strong practical judgment around readiness, safety, sequencing, test prerequisites, and risk escalation.
Comfort working in construction environments with evolving schedules and multiple parallel work fronts.
Clear technical writing skills and discipline in maintaining logs, test evidence, issue records, and decision history.
Ability to be present at the project site during critical electrical installation, startup, energization, and testing windows.
Preferred Skills
Owner-side or commissioning agent experience on mission-critical, utility-scale, industrial, manufacturing, data center, or other high-reliability facilities.
Professional engineering, electrical license, commissioning credential, or equivalent field qualification.
Experience with integrated systems testing and coordination between electrical, mechanical, controls, and operations teams.
Familiarity with digital issue tracking, commissioning management platforms, schedule tools, and field reporting workflows.
PE license
Commissioning certification eg. QCxP, CxA, BCxP, CCP
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nThe Electrical Commissioning Lead owns electrical commissioning planning, readiness, quality coordination, and test execution oversight for the project. This role ensures electrical systems are inspectable, testable, safe to energize, and ready for coordinated functional and integrated systems testing.\n\nReports to the Commissioning Project Lead and partners closely with electrical contractors, equipment vendors, design/engineering teams, the mechanical commissioning lead, controls stakeholders, and vendor field/test engineers.\n\nLocation: 100% Onsite In Texas or Georgia\n\nKey Responsibilities\n\n - Develop and maintain the electrical commissioning scope, readiness criteria, inspection strategy, and test execution plan.\n\n - Review electrical design packages, specifications, submittals, method statements, sequence assumptions, and testing requirements for commissionability and risk.\n\n - Coordinate electrical QA/QC inspections with contractors and vendor field/test engineers, including installation checks, pre-functional readiness, deficiency capture, and closeout tracking.\n\n - Own electrical commissioning procedure development and review, including startup, energization readiness, functional testing, failure mode validation, controls interfaces, and integrated systems testing inputs.\n\n - Coordinate with equipment vendors on factory/site acceptance requirements, startup support, test prerequisites, documentation packages, and vendor participation during critical tests.\n\n - Support energization planning, switching and safety coordination, access sequencing, temporary conditions, witness points, and hold points.\n\n - Lead discipline-level review of electrical test results, deficiencies, corrective actions, retest requirements, and acceptance evidence.\n\n - Maintain electrical commissioning dashboards and status inputs for the Commissioning Project Lead, including risk items, resource needs, test readiness, and issue aging.\n\n - Partner with the Mechanical Commissioning Lead on cross-discipline dependencies, including controls, life safety interfaces, heat load testing, power-to-mechanical coordination, and integrated testing scenarios.\n\n - Support turnover by confirming electrical documentation, as-built evidence, test records, and outstanding issue disposition are complete and usable by operations.\n\nQualifications\n\n - 8+ years of electrical commissioning, electrical construction, field engineering, startup, testing, or owner representative experience on complex technical infrastructure projects.\n\n - Strong knowledge of electrical distribution, backup or standby power systems, grounding and bonding, electrical controls/interfaces, protection concepts, and safe energization workflows as applicable to the project scope.\n\n - Experience reviewing commissioning specifications, inspection checklists, functional test scripts, vendor startup procedures, and test reports.\n\n - Ability to coordinate field execution across contractors, equipment vendors, QA/QC teams, commissioning partners, and project leadership.\n\n - Strong practical judgment around readiness, safety, sequencing, test prerequisites, and risk escalation.\n\n - Comfort working in construction environments with evolving schedules and multiple parallel work fronts.\n\n - Clear technical writing skills and discipline in maintaining logs, test evidence, issue records, and decision history.\n\n - Ability to be present at the project site during critical electrical installation, startup, energization, and testing windows.\n\nPreferred Skills\n\n - Owner-side or commissioning agent experience on mission-critical, utility-scale, industrial, manufacturing, data center, or other high-reliability facilities.\n\n - Professional engineering, electrical license, commissioning credential, or equivalent field qualification.\n\n - Experience with integrated systems testing and coordination between electrical, mechanical, controls, and operations teams.\n\n - Familiarity with digital issue tracking, commissioning management platforms, schedule tools, and field reporting workflows.\n\n - PE license\n\n - Commissioning certification eg. QCxP, CxA, BCxP, CCP\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $285K","compensationTiers":[{"id":"e1985081-e01d-4c1c-b384-b6e203730e09","tierSummary":"$177K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b151d56b-b3a8-4fcb-8375-175e3957824c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"fdf850a1-f97c-4479-b20b-b001ce93c554","summary":"$177K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}},{"id":"3229b152-015f-49ad-9921-9c9de95570c8","title":"Software Engineer, Enterprise Verticals","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-29T16:55:22.704+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3229b152-015f-49ad-9921-9c9de95570c8","applyUrl":"https://jobs.ashbyhq.com/openai/3229b152-015f-49ad-9921-9c9de95570c8/application","descriptionHtml":"Enterprise Verticals builds role-specific ChatGPT Work experiences for high-value enterprise workflows. We combine product engineering, plugins and skills, connectors, data, evaluations, and customer evidence to turn useful demos into reliable daily work.
This opening sits within the Technology vertical inside Enterprise Verticals. The group focuses on repeatable workflows for people at technology companies, beginning with functions such as data and analytics, sales, and design, and carries the shared platform needs—tool integration, permissions, quality measurement, and safe rollout—across those experiences.
We work closely with Design, Research, GTM, Security, and platform teams, as well as with customers and design partners. Success means that people can reach a trustworthy first result, understand what the system did, and keep using the workflow—not merely that a prototype exists.
We are looking for a full-stack product engineer who can own ambiguous enterprise workflows end to end: understand a customer problem, shape the product, build across frontend and backend, work through platform dependencies, instrument quality, and learn quickly with design partners.
You will build across ChatGPT Work surfaces, services, plugins, connectors, and data or permission boundaries when the experience requires it. You will make quality and rollout observable through evaluations, product and operational signals, and clear fallback or rollback paths.
This is a product-engineering role for someone who can move between user problems and system details without losing ownership of either. The strongest candidates will be able to turn specific customer evidence into a generalizable product, explain scope and architecture tradeoffs, and carry a feature from an early prototype through a bounded production rollout.
Build and ship role-specific workflows across ChatGPT Work surfaces, services, plugins, and connectors.
Turn customer and design-partner evidence into clear product decisions, milestones, and measurable quality gates without overfitting to a single customer.
Partner with Design, Research, GTM, Security, and platform teams.
Create robust evaluations, observability, and rollback paths.
Own the full loop from prototype through bounded rollout and iteration.
Define explicit contracts and fallback paths with shared platform teams when a workflow depends on connectors, permissions, model routing, or other cross-team systems.
You are a strong product engineer with excellent product judgment.
You are comfortable moving across frontend, backend, APIs, data, and systems integration.
You communicate clearly with customers and cross-functional partners.
You use evidence and tests to make ambiguous work observable.
You care about enterprise permissions, reliability, privacy, and rollout safety.
You have shipped a user-facing product through ambiguity and can explain the decisions, tradeoffs, and evidence behind it.
You can translate a concrete customer workflow into a general product without losing the details that make the first experience useful.
Experience building and operating full-stack production products across a modern frontend stack (such as React/TypeScript) and backend services (such as Python, Go, Node.js, or comparable technologies).
Experience designing evolvable APIs, data models, and distributed or integration-heavy systems, including authentication, identity, permissions, secure data flows, and partial-failure behavior.
Experience owning production systems at scale, including observability, performance, testing, incident response, safe migrations, staged rollout, and rollback.
Experience building applied-AI or conversational products and evaluating probabilistic behavior with grounding, quality signals, and human-feedback loops.
Experience building dashboards, data visualizations, or workflow and insight products that make complex information understandable and actionable.
Familiarity with experimentation, product metrics, and iterative development, including instrumenting user outcomes from first use through retained usage.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nEnterprise Verticals builds role-specific ChatGPT Work experiences for high-value enterprise workflows. We combine product engineering, plugins and skills, connectors, data, evaluations, and customer evidence to turn useful demos into reliable daily work.\n\nThis opening sits within the Technology vertical inside Enterprise Verticals. The group focuses on repeatable workflows for people at technology companies, beginning with functions such as data and analytics, sales, and design, and carries the shared platform needs—tool integration, permissions, quality measurement, and safe rollout—across those experiences.\n\nWe work closely with Design, Research, GTM, Security, and platform teams, as well as with customers and design partners. Success means that people can reach a trustworthy first result, understand what the system did, and keep using the workflow—not merely that a prototype exists.\n\n \n\n\nABOUT THE ROLE\n\nWe are looking for a full-stack product engineer who can own ambiguous enterprise workflows end to end: understand a customer problem, shape the product, build across frontend and backend, work through platform dependencies, instrument quality, and learn quickly with design partners.\n\nYou will build across ChatGPT Work surfaces, services, plugins, connectors, and data or permission boundaries when the experience requires it. You will make quality and rollout observable through evaluations, product and operational signals, and clear fallback or rollback paths.\n\nThis is a product-engineering role for someone who can move between user problems and system details without losing ownership of either. The strongest candidates will be able to turn specific customer evidence into a generalizable product, explain scope and architecture tradeoffs, and carry a feature from an early prototype through a bounded production rollout.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and ship role-specific workflows across ChatGPT Work surfaces, services, plugins, and connectors.\n\n - Turn customer and design-partner evidence into clear product decisions, milestones, and measurable quality gates without overfitting to a single customer.\n\n - Partner with Design, Research, GTM, Security, and platform teams.\n\n - Create robust evaluations, observability, and rollback paths.\n\n - Own the full loop from prototype through bounded rollout and iteration.\n\n - Define explicit contracts and fallback paths with shared platform teams when a workflow depends on connectors, permissions, model routing, or other cross-team systems.\n\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF:\n\n - You are a strong product engineer with excellent product judgment.\n\n - You are comfortable moving across frontend, backend, APIs, data, and systems integration.\n\n - You communicate clearly with customers and cross-functional partners.\n\n - You use evidence and tests to make ambiguous work observable.\n\n - You care about enterprise permissions, reliability, privacy, and rollout safety.\n\n - You have shipped a user-facing product through ambiguity and can explain the decisions, tradeoffs, and evidence behind it.\n\n - You can translate a concrete customer workflow into a general product without losing the details that make the first experience useful.\n\n \n\n\nPREFERRED QUALIFICATIONS:\n\n - Experience building and operating full-stack production products across a modern frontend stack (such as React/TypeScript) and backend services (such as Python, Go, Node.js, or comparable technologies).\n\n - Experience designing evolvable APIs, data models, and distributed or integration-heavy systems, including authentication, identity, permissions, secure data flows, and partial-failure behavior.\n\n - Experience owning production systems at scale, including observability, performance, testing, incident response, safe migrations, staged rollout, and rollback.\n\n - Experience building applied-AI or conversational products and evaluating probabilistic behavior with grounding, quality signals, and human-feedback loops.\n\n - Experience building dashboards, data visualizations, or workflow and insight products that make complex information understandable and actionable.\n\n - Familiarity with experimentation, product metrics, and iterative development, including instrumenting user outcomes from first use through retained usage.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $325K","compensationTiers":[{"id":"a723bb90-a234-4a34-a9e0-688b87f97887","tierSummary":"$293K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"00e17b46-72ae-43c1-a27a-9422a0649db9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"58c23b55-67f1-48a7-abf2-0f55dff11c6c","summary":"$293K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000}]}},{"id":"d8915225-1d6b-4de5-96e3-e8e8511f1288","title":"Business Lead, Special Situations","department":"Partnerships","team":"Special Situations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-05T22:14:07.438+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d8915225-1d6b-4de5-96e3-e8e8511f1288","applyUrl":"https://jobs.ashbyhq.com/openai/d8915225-1d6b-4de5-96e3-e8e8511f1288/application","descriptionHtml":"About the Team
OpenAI’s Business organization works with customers and partners on some of our most complex and consequential opportunities. These efforts require rigorous strategy, strong operating leadership, and coordinated execution across commercial, product, technical, deployment, and go-to-market teams.
About the Role
We are hiring a Business Lead to serve as the operating leader for a strategically important initiative anchored in a major partnership. This person will turn an ambitious, cross-functional mandate into a clear strategy, operating plan, decision structure, and set of measurable outcomes.
This role combines strategy and operations, product judgment, commercial skills, and the ability to get things done. You will identify the most promising product and customer opportunities, develop a point of view on how our products should work together, shape the commercial approach, and personally drive execution across both organizations.
This is a hands-on role for someone who wants to own outcomes, not just coordinate work. You will structure ambiguous problems, establish priorities, build trusted relationships with internal and external stakeholders, and work across product, engineering, deployment, and go-to-market teams to remove blockers and deliver results.
Success means establishing a durable operating model for the initiative, improving decision velocity, translating strategy into coordinated execution, launching a joint go-to-market motion, landing an initial cohort of customers, and delivering a high-quality enterprise deployment.
In this role, you will:
Own the initiative’s integrated strategy and operating plan, including priorities, desired outcomes, metrics, owners, dependencies, and decision points
Structure complex and ambiguous business problems, develop fact-based recommendations, and translate them into clear choices and executable plans
Define success measures and build operating reviews that surface progress, risks, tradeoffs, and required decisions
Personally drive the highest-priority initiatives from problem definition through decision, implementation, and measurable outcome
Translate strategic priorities into well-formed commercial, product, technical, deployment, and go-to-market workstreams
Prepare concise executive decision materials and establish clear governance for strategy, resource, economic, and execution decisions
Identify cross-functional dependencies, resolve blockers, and recommend resource or priority tradeoffs when execution is at risk
Build and run a rigorous internal and external operating cadence that creates accountability, decision velocity, and early visibility into risk
Develop trusted, high-accountability relationships across executive, commercial, product, technical, legal, finance, deployment, and partner teams
Stand up a joint go-to-market motion and drive the first cohort of customers from targeting and value proposition through execution
Develop commercial positions and support negotiations across economics, packaging, delivery commitments, and long-term strategic value
Build an informed perspective on how our products should integrate with, complement, or remain distinct from the partner’s products, and translate that perspective into recommendations for Product, Engineering, and deployment teams
You might thrive in this role if you have:
Substantial experience in strategy and operations, business operations, general management, strategic initiatives, or another role centered on solving complex business problems and driving execution
A track record as the accountable operator for consequential outcomes—not only as an advisor, planner, or coordinator
Exceptional structured problem-solving skills, including the ability to move from ambiguous questions to clear analysis, recommendations, and action
Strong analytical and business judgment, with experience defining metrics, evaluating tradeoffs, and using data to improve decisions and performance
Excellent program and operating leadership, with a bias toward simple mechanisms that create clarity, accountability, and execution velocity
Clear, concise executive communication and the ability to produce high-quality written plans, recommendations, and decision materials
Strong product judgment and sufficient technical fluency to understand complex product ecosystems, challenge assumptions, and collaborate credibly with technical counterparts
Commercial judgment and experience contributing to negotiations involving economics, packaging, delivery commitments, or long-term strategic value
Exceptional internal and external relationship leadership, including candid communication, conflict resolution, and expectation management
Experience working across company boundaries with partners or customers; a formal business development or partnerships background is not required
High agency, low ego, sound judgment, and a willingness to do the detailed work required to move outcomes forward
Exceptional follow-through in fast-moving environments with incomplete information
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nOpenAI’s Business organization works with customers and partners on some of our most complex and consequential opportunities. These efforts require rigorous strategy, strong operating leadership, and coordinated execution across commercial, product, technical, deployment, and go-to-market teams.\n\n\nAbout the Role \nWe are hiring a Business Lead to serve as the operating leader for a strategically important initiative anchored in a major partnership. This person will turn an ambitious, cross-functional mandate into a clear strategy, operating plan, decision structure, and set of measurable outcomes.\n\nThis role combines strategy and operations, product judgment, commercial skills, and the ability to get things done. You will identify the most promising product and customer opportunities, develop a point of view on how our products should work together, shape the commercial approach, and personally drive execution across both organizations.\n\nThis is a hands-on role for someone who wants to own outcomes, not just coordinate work. You will structure ambiguous problems, establish priorities, build trusted relationships with internal and external stakeholders, and work across product, engineering, deployment, and go-to-market teams to remove blockers and deliver results.\n\nSuccess means establishing a durable operating model for the initiative, improving decision velocity, translating strategy into coordinated execution, launching a joint go-to-market motion, landing an initial cohort of customers, and delivering a high-quality enterprise deployment.\n\n\nIn this role, you will:\n\n - Own the initiative’s integrated strategy and operating plan, including priorities, desired outcomes, metrics, owners, dependencies, and decision points\n\n - Structure complex and ambiguous business problems, develop fact-based recommendations, and translate them into clear choices and executable plans\n\n - Define success measures and build operating reviews that surface progress, risks, tradeoffs, and required decisions\n\n - Personally drive the highest-priority initiatives from problem definition through decision, implementation, and measurable outcome\n\n - Translate strategic priorities into well-formed commercial, product, technical, deployment, and go-to-market workstreams\n\n - Prepare concise executive decision materials and establish clear governance for strategy, resource, economic, and execution decisions\n\n - Identify cross-functional dependencies, resolve blockers, and recommend resource or priority tradeoffs when execution is at risk\n\n - Build and run a rigorous internal and external operating cadence that creates accountability, decision velocity, and early visibility into risk\n\n - Develop trusted, high-accountability relationships across executive, commercial, product, technical, legal, finance, deployment, and partner teams\n\n - Stand up a joint go-to-market motion and drive the first cohort of customers from targeting and value proposition through execution\n\n - Develop commercial positions and support negotiations across economics, packaging, delivery commitments, and long-term strategic value\n\n - Build an informed perspective on how our products should integrate with, complement, or remain distinct from the partner’s products, and translate that perspective into recommendations for Product, Engineering, and deployment teams\n\n\nYou might thrive in this role if you have:\n\n - Substantial experience in strategy and operations, business operations, general management, strategic initiatives, or another role centered on solving complex business problems and driving execution\n\n - A track record as the accountable operator for consequential outcomes—not only as an advisor, planner, or coordinator\n\n - Exceptional structured problem-solving skills, including the ability to move from ambiguous questions to clear analysis, recommendations, and action\n\n - Strong analytical and business judgment, with experience defining metrics, evaluating tradeoffs, and using data to improve decisions and performance\n\n - Excellent program and operating leadership, with a bias toward simple mechanisms that create clarity, accountability, and execution velocity\n\n - Clear, concise executive communication and the ability to produce high-quality written plans, recommendations, and decision materials\n\n - Strong product judgment and sufficient technical fluency to understand complex product ecosystems, challenge assumptions, and collaborate credibly with technical counterparts\n\n - Commercial judgment and experience contributing to negotiations involving economics, packaging, delivery commitments, or long-term strategic value\n\n - Exceptional internal and external relationship leadership, including candid communication, conflict resolution, and expectation management\n\n - Experience working across company boundaries with partners or customers; a formal business development or partnerships background is not required\n\n - High agency, low ego, sound judgment, and a willingness to do the detailed work required to move outcomes forward\n\n - Exceptional follow-through in fast-moving environments with incomplete information\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$333K – $370K • Offers Equity","scrapeableCompensationSalarySummary":"$333K - $370K","compensationTiers":[{"id":"773624ee-1634-4c0a-a447-446cc7830bc3","tierSummary":"$333K – $370K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b1eb7d29-b376-42c7-aa80-df1fdf5711dc","summary":"$333K – $370K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":370000},{"id":"75e126ab-7a78-414a-b4f4-dc9fb4ed211a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":370000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"08e8d03a-df94-46af-8664-cd9aab1af445","title":"GTM Strategy & Operations, Professional Services","department":"Go To Market","team":"Strategy & Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T23:35:25.732+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/08e8d03a-df94-46af-8664-cd9aab1af445","applyUrl":"https://jobs.ashbyhq.com/openai/08e8d03a-df94-46af-8664-cd9aab1af445/application","descriptionHtml":"About the Team
OpenAI's Professional Services team helps organizations move from AI ambition to durable production outcomes. We partner with customers on complex deployments and build the strategy, commercial models, operating mechanisms, and delivery capacity needed to realize value from OpenAI's models and products.
The team works across Go-to-Market, Forward Deployed Engineering, Technical Success, Finance, Product, Legal, Data, Systems, and delivery partners. We are building a services motion that is customer-centered, commercially rigorous, operationally scalable, and deliberately connected to product adoption.
About the Role
We are seeking a senior GTM Strategy & Operations professional to build and scale the operating system for OpenAI's Professional Services business. This is a foundational, hands-on individual contributor role at the intersection of business strategy, finance, go-to-market, and delivery. You will turn ambiguous questions—what we offer, how we price and package it, how we plan capacity, and how we measure performance—into clear decisions and repeatable mechanisms.
You will own business planning, pricing and packaging, forecasting and modeling, management reporting, and cross-functional strategic initiatives. You will build integrated views of demand, staffing, revenue, margin, and delivery performance; replace one-off analyses with durable processes; and create operating cadences that help leaders act early.
You will be a trusted partner to Professional Services, GTM, FDE, Technical Success, Finance, Product, Legal, Revenue Operations, and Data leaders. The right person combines direct Professional Services judgment with rigorous analytics, executive communication, and the willingness to build the model, process, or dashboard themselves.
You’ll be responsible for:
Define and drive the business and GTM strategy for Professional Services, including target customer needs, offer portfolio, positioning, pricing and packaging, partner motions, and where to standardize versus tailor delivery.
Own long-range, annual, and quarterly planning for the services business, translating goals into bookings, revenue, margin, capacity, utilization, role mix, geography, hiring, and investment assumptions.
Build and maintain integrated demand, capacity, staffing, and revenue models; develop scenarios and sensitivities; improve bottom-up forecast accuracy; and turn the output into clear executive recommendations.
Design the management system for the business: KPIs, source-of-truth reporting, dashboards, pipeline and staffing reviews, and monthly and quarterly operating cadences.
Improve the end-to-end services lifecycle from opportunity intake and scoping through commercial design, contracting, staffing, delivery, and expansion, partnering with Revenue Operations and Systems rather than duplicating their ownership.
Partner with Finance, Legal, GTM, FDE, Technical Success, and delivery leaders on business cases, services economics, deal tradeoffs, resource allocation, and investment decisions.
Lead ambiguous cross-functional initiatives from problem definition through implementation, creating clear decision rights, mechanisms, and accountability.
Translate recurring customer and delivery patterns into inputs for product strategy, enablement, partner strategy, and more repeatable product-plus-services offerings that accelerate durable product adoption.
We’re looking for someone with:
8+ years of experience in GTM Strategy & Operations, Business Operations, Strategic Finance, management consulting, or a comparable role, including direct experience in a technology Professional Services, implementation, systems-integration, consulting, or managed-services business.
Deep command of services economics and operating levers such as pipeline, bookings, backlog, revenue timing, gross margin, utilization, capacity, staffing mix, delivery quality, and customer outcomes.
Exceptional quantitative modeling skills: you can build auditable demand, staffing, revenue, and scenario models; work fluently in spreadsheets; and use SQL, BI, or other data tools to test assumptions and improve decisions.
Strong commercial and GTM judgment across pricing and packaging, offer design, forecasting, resource allocation, and complex enterprise delivery motions.
A record of turning ambiguous strategy into repeatable operating mechanisms, decision frameworks, reporting rhythms, and measurable results.
Excellent executive communication and influence; you can frame choices, surface assumptions, and drive alignment across technical and non-technical leaders.
Demonstrated leadership of complex cross-functional programs and teams. People-management experience is helpful, but this role is initially scoped as a senior individual contributor.
A low-ego, high-ownership working style, comfort with rapid change, and genuine interest in how frontier AI can create durable customer value.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Professional Services team helps organizations move from AI ambition to durable production outcomes. We partner with customers on complex deployments and build the strategy, commercial models, operating mechanisms, and delivery capacity needed to realize value from OpenAI's models and products.\n\nThe team works across Go-to-Market, Forward Deployed Engineering, Technical Success, Finance, Product, Legal, Data, Systems, and delivery partners. We are building a services motion that is customer-centered, commercially rigorous, operationally scalable, and deliberately connected to product adoption.\n\nAbout the Role\n\nWe are seeking a senior GTM Strategy & Operations professional to build and scale the operating system for OpenAI's Professional Services business. This is a foundational, hands-on individual contributor role at the intersection of business strategy, finance, go-to-market, and delivery. You will turn ambiguous questions—what we offer, how we price and package it, how we plan capacity, and how we measure performance—into clear decisions and repeatable mechanisms.\n\nYou will own business planning, pricing and packaging, forecasting and modeling, management reporting, and cross-functional strategic initiatives. You will build integrated views of demand, staffing, revenue, margin, and delivery performance; replace one-off analyses with durable processes; and create operating cadences that help leaders act early.\n\nYou will be a trusted partner to Professional Services, GTM, FDE, Technical Success, Finance, Product, Legal, Revenue Operations, and Data leaders. The right person combines direct Professional Services judgment with rigorous analytics, executive communication, and the willingness to build the model, process, or dashboard themselves.\n\nYou’ll be responsible for:\n\n - Define and drive the business and GTM strategy for Professional Services, including target customer needs, offer portfolio, positioning, pricing and packaging, partner motions, and where to standardize versus tailor delivery.\n\n - Own long-range, annual, and quarterly planning for the services business, translating goals into bookings, revenue, margin, capacity, utilization, role mix, geography, hiring, and investment assumptions.\n\n - Build and maintain integrated demand, capacity, staffing, and revenue models; develop scenarios and sensitivities; improve bottom-up forecast accuracy; and turn the output into clear executive recommendations.\n\n - Design the management system for the business: KPIs, source-of-truth reporting, dashboards, pipeline and staffing reviews, and monthly and quarterly operating cadences.\n\n - Improve the end-to-end services lifecycle from opportunity intake and scoping through commercial design, contracting, staffing, delivery, and expansion, partnering with Revenue Operations and Systems rather than duplicating their ownership.\n\n - Partner with Finance, Legal, GTM, FDE, Technical Success, and delivery leaders on business cases, services economics, deal tradeoffs, resource allocation, and investment decisions.\n\n - Lead ambiguous cross-functional initiatives from problem definition through implementation, creating clear decision rights, mechanisms, and accountability.\n\n - Translate recurring customer and delivery patterns into inputs for product strategy, enablement, partner strategy, and more repeatable product-plus-services offerings that accelerate durable product adoption.\n\nWe’re looking for someone with:\n\n - 8+ years of experience in GTM Strategy & Operations, Business Operations, Strategic Finance, management consulting, or a comparable role, including direct experience in a technology Professional Services, implementation, systems-integration, consulting, or managed-services business.\n\n - Deep command of services economics and operating levers such as pipeline, bookings, backlog, revenue timing, gross margin, utilization, capacity, staffing mix, delivery quality, and customer outcomes.\n\n - Exceptional quantitative modeling skills: you can build auditable demand, staffing, revenue, and scenario models; work fluently in spreadsheets; and use SQL, BI, or other data tools to test assumptions and improve decisions.\n\n - Strong commercial and GTM judgment across pricing and packaging, offer design, forecasting, resource allocation, and complex enterprise delivery motions.\n\n - A record of turning ambiguous strategy into repeatable operating mechanisms, decision frameworks, reporting rhythms, and measurable results.\n\n - Excellent executive communication and influence; you can frame choices, surface assumptions, and drive alignment across technical and non-technical leaders.\n\n - Demonstrated leadership of complex cross-functional programs and teams. People-management experience is helpful, but this role is initially scoped as a senior individual contributor.\n\n - A low-ego, high-ownership working style, comfort with rapid change, and genuine interest in how frontier AI can create durable customer value.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $325K","compensationTiers":[{"id":"01782976-e7c2-42c9-83b8-8c07fe06a0ef","tierSummary":"$293K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"430b299b-1b0f-4e8c-ac8f-8a106ae4dcc7","summary":"$293K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000},{"id":"20bed12a-7b42-441a-afba-77d58024be40","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"aeac2b78-1f4a-4dfe-b88f-25fc8adf5bb3","title":"GRC Program Manager, Audit & Controls","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T16:57:58.422+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/aeac2b78-1f4a-4dfe-b88f-25fc8adf5bb3","applyUrl":"https://jobs.ashbyhq.com/openai/aeac2b78-1f4a-4dfe-b88f-25fc8adf5bb3/application","descriptionHtml":"About the Team
OpenAI’s Governance, Risk, and Compliance team helps ensure security and privacy are grounded in how our products and systems actually operate. Assurance Operations partners with Security, Engineering, Infrastructure, Product, Privacy, and Legal to make controls provable, risk decisions explicit, and audit readiness a result of well-designed systems.
About the Role
We are hiring a technical, product-minded GRC builder who can own consequential audits while improving the control and evidence systems behind them. You will build a reusable common control framework, use Codex to automate assurance work, validate changing system scope, and turn repeated audit friction into measurable improvements. We are looking for someone who questions inherited assumptions, solves novel problems creatively, works closely with engineers, and makes the next audit easier by improving the underlying system.
You’ll be responsible for:
Lead external, internal, customer, and certification audit work from scoping through evidence review, fieldwork, remediation, and closeout.
Build a common control framework linking risk, control intent, implementation, owner, system, environment, evidence, and applicable frameworks.
Validate actual scope and ownership instead of assuming last year's controls, product boundaries, or evidence remain accurate.
Use Codex to build and test evidence checks, control mappings, request triage, owner workflows, monitoring, and remediation reporting.
Partner with engineers on cloud architecture, identity, logging, data flows, software changes, vulnerabilities, and control effectiveness.
Design maintainable, permission-aware tools that preserve source provenance, human review, and evidence integrity.
Reduce repeated requests and operational burden for control owners through measurable workflow improvements.
Define roadmaps, decision rights, milestones, success metrics, and clear cross-functional escalations.
We’re looking for someone with:
Direct ownership of meaningful audit, security, customer-assurance, or regulatory outcomes.
Practical knowledge of control design, evidence, testing, operating effectiveness, and remediation.
Technical fluency across cloud systems, identity, logging, APIs, data flows, and system boundaries.
Ability to use Codex or comparable AI-assisted development tools to build, run, inspect, and test a working solution.
Experience using code, SQL, APIs, structured data, automation, or data workflows to solve an operational problem.
Ability to design reusable cross-framework controls without erasing framework-specific test and evidence requirements.
First-principles curiosity, creative problem solving, intellectual humility, and the ability to update when facts change.
Product and program judgment: define the user, scope, milestones, ownership, adoption, and measurable outcome.
Clear, constructive partnership with Security, Engineering, Infrastructure, Product, Privacy, Legal, and audit teams.
Frameworks such as SOC 2, ISO 27001/27017, PCI DSS, NIST, or FedRAMP are helpful; a specific degree, certification, or prior access to internal OpenAI tools is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Governance, Risk, and Compliance team helps ensure security and privacy are grounded in how our products and systems actually operate. Assurance Operations partners with Security, Engineering, Infrastructure, Product, Privacy, and Legal to make controls provable, risk decisions explicit, and audit readiness a result of well-designed systems.\n\nAbout the Role\n\nWe are hiring a technical, product-minded GRC builder who can own consequential audits while improving the control and evidence systems behind them. You will build a reusable common control framework, use Codex to automate assurance work, validate changing system scope, and turn repeated audit friction into measurable improvements. We are looking for someone who questions inherited assumptions, solves novel problems creatively, works closely with engineers, and makes the next audit easier by improving the underlying system.\n\nYou’ll be responsible for:\n\n - Lead external, internal, customer, and certification audit work from scoping through evidence review, fieldwork, remediation, and closeout.\n\n - Build a common control framework linking risk, control intent, implementation, owner, system, environment, evidence, and applicable frameworks.\n\n - Validate actual scope and ownership instead of assuming last year's controls, product boundaries, or evidence remain accurate.\n\n - Use Codex to build and test evidence checks, control mappings, request triage, owner workflows, monitoring, and remediation reporting.\n\n - Partner with engineers on cloud architecture, identity, logging, data flows, software changes, vulnerabilities, and control effectiveness.\n\n - Design maintainable, permission-aware tools that preserve source provenance, human review, and evidence integrity.\n\n - Reduce repeated requests and operational burden for control owners through measurable workflow improvements.\n\n - Define roadmaps, decision rights, milestones, success metrics, and clear cross-functional escalations.\n\nWe’re looking for someone with:\n\n - Direct ownership of meaningful audit, security, customer-assurance, or regulatory outcomes.\n\n - Practical knowledge of control design, evidence, testing, operating effectiveness, and remediation.\n\n - Technical fluency across cloud systems, identity, logging, APIs, data flows, and system boundaries.\n\n - Ability to use Codex or comparable AI-assisted development tools to build, run, inspect, and test a working solution.\n\n - Experience using code, SQL, APIs, structured data, automation, or data workflows to solve an operational problem.\n\n - Ability to design reusable cross-framework controls without erasing framework-specific test and evidence requirements.\n\n - First-principles curiosity, creative problem solving, intellectual humility, and the ability to update when facts change.\n\n - Product and program judgment: define the user, scope, milestones, ownership, adoption, and measurable outcome.\n\n - Clear, constructive partnership with Security, Engineering, Infrastructure, Product, Privacy, Legal, and audit teams.\n\n - Frameworks such as SOC 2, ISO 27001/27017, PCI DSS, NIST, or FedRAMP are helpful; a specific degree, certification, or prior access to internal OpenAI tools is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $252K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $252K","compensationTiers":[{"id":"10d5d3e6-654c-4b42-8900-33ed74efb446","tierSummary":"$216K – $252K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d34aa912-5962-48b6-b935-f147cc6ec41e","summary":"$216K – $252K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":252000},{"id":"0f4f182a-839b-4b13-8807-5085a43f665b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":252000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1eb32675-b1a0-4c0a-9b57-19ceab07e9e0","title":"Data Scientist, Ads Demand","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T18:22:51.171+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1eb32675-b1a0-4c0a-9b57-19ceab07e9e0","applyUrl":"https://jobs.ashbyhq.com/openai/1eb32675-b1a0-4c0a-9b57-19ceab07e9e0/application","descriptionHtml":"
About the Role
OpenAI's ads business is scaling quickly. As the Data Scientist for Ads Demand, you will build the measurement and insight foundation for understanding demand health and advertiser value across the marketplace. You will partner closely with Ads Sales leadership and Ads Product leadership—along with Marketing Science and product and sales teams—to diagnose advertiser performance, define benchmarks, identify growth opportunities, and turn advertiser feedback into product priorities. Your work will shape demand strategy, improve advertiser outcomes, and help OpenAI build for its most valuable advertisers.
What You'll Do
Demand Health & Measurement
Define the North Star metrics, diagnostic framework, and measurement strategy for demand health across the ads system.
Build the operating view of demand across spend, active advertisers, retention, budget utilization, delivery, concentration, and mix; identify emerging risks and opportunities.
Diagnose changes in demand through cohort analysis, decomposition, experimentation, and causal methods, translating findings into clear actions for Sales and Product leadership.
Advertiser Performance & Benchmarks
Own the end-to-end view of advertiser outcomes—including delivery, ROAS, conversion performance, retention, and budget efficiency—for individual advertisers and key cohorts.
Establish actionable benchmarks by objective, vertical, advertiser size, geography, maturity, and product adoption, with statistically sound peer comparisons.
Develop early-warning signals and opportunity scoring that help sales teams surface under-delivery, performance risk, and advertiser growth potential.
Set standards for metric definitions, data quality, and interpretation so leaders can separate real marketplace changes from seasonality, selection effects, and measurement artifacts.
Insights, Adoption & Advertiser Feedback
Partner with Marketing Science, Sales, and Product to translate analysis into credible advertiser-facing insights, benchmarks, and best practices.
Design measurement plans and experiments that quantify how best-practice and product adoption affect delivery, ROAS, retention, and long-term advertiser value.
Build a systematic feedback loop that converts advertiser input into quantified themes and prioritized product opportunities, then measures whether shipped changes improve outcomes.
Strategy, Forecasting & Business Impact
Partner with Ads Sales leadership to segment demand, size opportunities, forecast outcomes, and inform demand strategies, sales plays, and investments.
Partner with Ads Product leadership to estimate advertiser value, prioritize the roadmap, and measure the business impact of product launches.
What We're Looking For
Required
7+ years of experience in data science or analytics within an ads platform, marketplace, or performance-oriented B2B business.
Demonstrated business impact through advertiser demand growth, improved delivery or ROAS, stronger retention, or decisions that changed product and sales strategy.
Strong SQL and Python or R, with depth in measurement, experimentation, causal inference, segmentation, benchmarking, and forecasting.
Exceptional cross-functional communication and influence with both sales and product leaders, plus a hands-on approach to ambiguous, 0-to-1 problems.
Strongly Preferred
Experience at a high-performing ads business where data scientists work broadly across Sales, Marketing Science, and Product rather than in a narrow silo.
Hands-on familiarity with ad delivery, auctions, measurement, attribution, conversion signals, and the advertiser lifecycle.
Experience turning customer feedback into product priorities and evidence-backed best practices that improve advertiser outcomes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"\n\nAbout the Role\n\nOpenAI's ads business is scaling quickly. As the Data Scientist for Ads Demand, you will build the measurement and insight foundation for understanding demand health and advertiser value across the marketplace. You will partner closely with Ads Sales leadership and Ads Product leadership—along with Marketing Science and product and sales teams—to diagnose advertiser performance, define benchmarks, identify growth opportunities, and turn advertiser feedback into product priorities. Your work will shape demand strategy, improve advertiser outcomes, and help OpenAI build for its most valuable advertisers.\n\n\n\n\nWhat You'll Do\n\nDemand Health & Measurement\n\n - Define the North Star metrics, diagnostic framework, and measurement strategy for demand health across the ads system.\n\n - Build the operating view of demand across spend, active advertisers, retention, budget utilization, delivery, concentration, and mix; identify emerging risks and opportunities.\n\n - Diagnose changes in demand through cohort analysis, decomposition, experimentation, and causal methods, translating findings into clear actions for Sales and Product leadership.\n\n\n\nAdvertiser Performance & Benchmarks\n\n - Own the end-to-end view of advertiser outcomes—including delivery, ROAS, conversion performance, retention, and budget efficiency—for individual advertisers and key cohorts.\n\n - Establish actionable benchmarks by objective, vertical, advertiser size, geography, maturity, and product adoption, with statistically sound peer comparisons.\n\n - Develop early-warning signals and opportunity scoring that help sales teams surface under-delivery, performance risk, and advertiser growth potential.\n\n - Set standards for metric definitions, data quality, and interpretation so leaders can separate real marketplace changes from seasonality, selection effects, and measurement artifacts.\n\n\n\nInsights, Adoption & Advertiser Feedback\n\n - Partner with Marketing Science, Sales, and Product to translate analysis into credible advertiser-facing insights, benchmarks, and best practices.\n\n - Design measurement plans and experiments that quantify how best-practice and product adoption affect delivery, ROAS, retention, and long-term advertiser value.\n\n - Build a systematic feedback loop that converts advertiser input into quantified themes and prioritized product opportunities, then measures whether shipped changes improve outcomes.\n\n\n\nStrategy, Forecasting & Business Impact\n\n - Partner with Ads Sales leadership to segment demand, size opportunities, forecast outcomes, and inform demand strategies, sales plays, and investments.\n\n - Partner with Ads Product leadership to estimate advertiser value, prioritize the roadmap, and measure the business impact of product launches.\n\n\n\n\nWhat We're Looking For\n\nRequired\n\n - 7+ years of experience in data science or analytics within an ads platform, marketplace, or performance-oriented B2B business.\n\n - Demonstrated business impact through advertiser demand growth, improved delivery or ROAS, stronger retention, or decisions that changed product and sales strategy.\n\n - Strong SQL and Python or R, with depth in measurement, experimentation, causal inference, segmentation, benchmarking, and forecasting.\n\n - Exceptional cross-functional communication and influence with both sales and product leaders, plus a hands-on approach to ambiguous, 0-to-1 problems.\n\n\n\nStrongly Preferred\n\n - Experience at a high-performing ads business where data scientists work broadly across Sales, Marketing Science, and Product rather than in a narrow silo.\n\n - Hands-on familiarity with ad delivery, auctions, measurement, attribution, conversion signals, and the advertiser lifecycle.\n\n - Experience turning customer feedback into product priorities and evidence-backed best practices that improve advertiser outcomes.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $515K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $515K","compensationTiers":[{"id":"2f654928-415b-418f-b073-485c8323ec45","tierSummary":"$293K – $515K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8d7e8cea-2277-4560-8a1a-d68bf8f40d2e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"bd790e58-0704-4c61-8b3b-f5557c6caaba","summary":"$293K – $515K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":515000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":515000}]}},{"id":"f5dfd3aa-3bf6-49e2-b780-0da281a21533","title":"Data Scientist, SMB Ads Growth ","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-30T18:24:32.929+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f5dfd3aa-3bf6-49e2-b780-0da281a21533","applyUrl":"https://jobs.ashbyhq.com/openai/f5dfd3aa-3bf6-49e2-b780-0da281a21533/application","descriptionHtml":"About the Role
OpenAI's ads platform is experiencing rapid global scale. As the Lead Data Scientist for SMB Ads Growth, you will architect the analytics function end-to-end—driving strategy across targeting, funnel optimization, and performance forecasting. You will work directly with the SMB Ads Marketing team and your insights will be the primary catalyst for high-stakes decisions across marketing, product, and sales engineering.
What You'll Do
Full-Funnel Analytics
Establish the foundational growth metrics and North Star KPIs for the SMB Ads ecosystem, optimizing the journey from lead acquisition to long-term retention.
Diagnose funnel friction points through advanced behavioral analysis and quantify the incremental revenue impact of proposed optimizations.
Partner cross-functionally to transform complex data findings into actionable, high-priority roadmaps for product and marketing stakeholders.
Targeting, Segmentation & Propensity Modeling
Engineer sophisticated propensity models and look-alike frameworks to identify and capture high-LTV SMB advertisers.
Own the lifecycle of target list construction, including advanced data enrichment, multi-dimensional prioritization, and granular performance tracking.
Develop robust segmentation architectures that power hyper-personalized outreach across paid, partnership, and outsourced (BPO) channels.
Synthesize market signals to refine our value proposition, ensuring OpenAI remains a key platform for SMB business growth.
Campaign Analytics & Measurement
Design and implement rigorous multi-touch attribution and incrementality frameworks to evaluate channel efficacy.
Lead the experimental roadmap: formulate hypotheses, execute A/B and multivariate tests, and communicate results to executive leadership.
Automate business-critical reporting and dashboards to provide real-time visibility during weekly operating reviews.
Forecasting & Planning
Build high-fidelity revenue and advertiser growth models to project performance against quarterly and annual targets.
Simulate the impact of various growth levers—such as regional expansion and channel activation—to drive strategic resource allocation.
What We're Looking For
Required
5+ years of experience in data science or growth analytics within an ads platform, marketplace, or high-growth B2B environment.
Proven track record of deploying machine learning models (propensity, LTV) that significantly moved business metrics.
Strong SQL; proficient in Python or R.
Experience thriving in ambiguous \"0-to-1\" environments, with a hands-on approach to building data infrastructure and processes.
Strongly Preferred
Prior experience at a major scaled ads platform (e.g., Meta, Google, LinkedIn).
Experience working in 0-1 environments
A deep passion for artificial intelligence and proficiency in leveraging AI tools to accelerate modeling and insight generation.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nOpenAI's ads platform is experiencing rapid global scale. As the Lead Data Scientist for SMB Ads Growth, you will architect the analytics function end-to-end—driving strategy across targeting, funnel optimization, and performance forecasting. You will work directly with the SMB Ads Marketing team and your insights will be the primary catalyst for high-stakes decisions across marketing, product, and sales engineering.\n\n\n\n\nWhat You'll Do\n\nFull-Funnel Analytics\n\n - Establish the foundational growth metrics and North Star KPIs for the SMB Ads ecosystem, optimizing the journey from lead acquisition to long-term retention.\n\n - Diagnose funnel friction points through advanced behavioral analysis and quantify the incremental revenue impact of proposed optimizations.\n\n - Partner cross-functionally to transform complex data findings into actionable, high-priority roadmaps for product and marketing stakeholders.\n\n\n\nTargeting, Segmentation & Propensity Modeling\n\n - Engineer sophisticated propensity models and look-alike frameworks to identify and capture high-LTV SMB advertisers.\n\n - Own the lifecycle of target list construction, including advanced data enrichment, multi-dimensional prioritization, and granular performance tracking.\n\n - Develop robust segmentation architectures that power hyper-personalized outreach across paid, partnership, and outsourced (BPO) channels.\n\n - Synthesize market signals to refine our value proposition, ensuring OpenAI remains a key platform for SMB business growth.\n\n\n\nCampaign Analytics & Measurement\n\n - Design and implement rigorous multi-touch attribution and incrementality frameworks to evaluate channel efficacy.\n\n - Lead the experimental roadmap: formulate hypotheses, execute A/B and multivariate tests, and communicate results to executive leadership.\n\n - Automate business-critical reporting and dashboards to provide real-time visibility during weekly operating reviews.\n\n\n\nForecasting & Planning\n\n - Build high-fidelity revenue and advertiser growth models to project performance against quarterly and annual targets.\n\n - Simulate the impact of various growth levers—such as regional expansion and channel activation—to drive strategic resource allocation.\n\n\n\n\nWhat We're Looking For\n\nRequired\n\n - 5+ years of experience in data science or growth analytics within an ads platform, marketplace, or high-growth B2B environment.\n\n - Proven track record of deploying machine learning models (propensity, LTV) that significantly moved business metrics.\n\n - Strong SQL; proficient in Python or R.\n\n - Experience thriving in ambiguous \"0-to-1\" environments, with a hands-on approach to building data infrastructure and processes.\n\n\n\nStrongly Preferred\n\n - Prior experience at a major scaled ads platform (e.g., Meta, Google, LinkedIn).\n\n - Experience working in 0-1 environments\n\n - A deep passion for artificial intelligence and proficiency in leveraging AI tools to accelerate modeling and insight generation.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $515K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $515K","compensationTiers":[{"id":"2f654928-415b-418f-b073-485c8323ec45","tierSummary":"$293K – $515K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8d7e8cea-2277-4560-8a1a-d68bf8f40d2e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"bd790e58-0704-4c61-8b3b-f5557c6caaba","summary":"$293K – $515K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":515000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":515000}]}},{"id":"96de8acb-556e-451b-bc84-7124bb4b0a20","title":"Software Engineer, API Multimodal","department":"Core Product & Platform","team":"Core Product & Platform | API","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-07-31T22:55:40.169+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/96de8acb-556e-451b-bc84-7124bb4b0a20","applyUrl":"https://jobs.ashbyhq.com/openai/96de8acb-556e-451b-bc84-7124bb4b0a20/application","descriptionHtml":"About the Team
API Multimodal builds the developer-facing products and infrastructure that bring OpenAI’s image, audio, and real-time model capabilities into the world. We are responsible for high-scale multimodal APIs, including image generation and Live API. We partner closely with Research and Inference to bring frontier model capabilities to developers and use customer feedback to improve our models.
About the Role
As a software engineer on API Multimodal, you will build and operate the products and distributed systems behind OpenAI’s image, audio, and real-time APIs. You will work across model integration, API design, and production infrastructure to turn new research capabilities into reliable developer experiences. This hands-on role combines backend and systems depth with product judgment: you will own projects end to end, partner with Research, Inference, and Safety, and help make multimodal AI useful at scale. Model training experience is not required.
In this role, you will:
Design, build, and ship developer-facing APIs and backend services that serve frontier models.
Architect low-latency streaming, request, session, and model integration systems that make complex multimodal interactions reliable and intuitive at scale.
Work directly with Research to bring new model capabilities into production, shape the systems around them, and incorporate feedback from real-world developers and customers.
Own the availability, latency, scalability, and cost efficiency of the services you build.
Own projects from technical design and implementation through launch and ongoing iteration, while raising the team’s engineering standards.
Your background might look something like:
7+ years of professional experience, excluding internships, in backend, infrastructure, platform, or product engineering roles.
A track record of designing, building, and operating production backend services, developer-facing APIs, or distributed systems.
Strong software engineering and systems fundamentals, with experience leading technically complex projects from ambiguous ideas to production.
Proficiency in one or more general-purpose backend languages, such as Python, Go, Rust, or TypeScript.
Experience building reliable, scalable systems and reasoning about distributed architecture, concurrency, latency, observability, and operational tradeoffs.
Product judgment and developer empathy, including an ability to turn complex model or infrastructure capabilities into clear, intuitive APIs.
Clear communication and a collaborative approach to working with researchers, product managers, designers, infrastructure engineers, and customers.
A strong sense of ownership, comfort with ambiguity, and a bias toward learning directly from users while continuously improving engineering quality.
Experience with real-time streaming, audio processing, speech systems, image generation, computer vision, or multimodal AI applications is helpful, but not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAPI Multimodal builds the developer-facing products and infrastructure that bring OpenAI’s image, audio, and real-time model capabilities into the world. We are responsible for high-scale multimodal APIs, including image generation https://openai.com/index/introducing-chatgpt-images-2-5/ and Live API https://openai.com/index/introducing-gpt-live-1-in-the-api/. We partner closely with Research and Inference to bring frontier model capabilities to developers and use customer feedback to improve our models.\n\nAbout the Role\n\nAs a software engineer on API Multimodal, you will build and operate the products and distributed systems behind OpenAI’s image, audio, and real-time APIs. You will work across model integration, API design, and production infrastructure to turn new research capabilities into reliable developer experiences. This hands-on role combines backend and systems depth with product judgment: you will own projects end to end, partner with Research, Inference, and Safety, and help make multimodal AI useful at scale. Model training experience is not required.\n\nIn this role, you will:\n\n - Design, build, and ship developer-facing APIs and backend services that serve frontier models.\n\n - Architect low-latency streaming, request, session, and model integration systems that make complex multimodal interactions reliable and intuitive at scale.\n\n - Work directly with Research to bring new model capabilities into production, shape the systems around them, and incorporate feedback from real-world developers and customers.\n\n - Own the availability, latency, scalability, and cost efficiency of the services you build.\n\n - Own projects from technical design and implementation through launch and ongoing iteration, while raising the team’s engineering standards.\n\nYour background might look something like:\n\n - 7+ years of professional experience, excluding internships, in backend, infrastructure, platform, or product engineering roles.\n\n - A track record of designing, building, and operating production backend services, developer-facing APIs, or distributed systems.\n\n - Strong software engineering and systems fundamentals, with experience leading technically complex projects from ambiguous ideas to production.\n\n - Proficiency in one or more general-purpose backend languages, such as Python, Go, Rust, or TypeScript.\n\n - Experience building reliable, scalable systems and reasoning about distributed architecture, concurrency, latency, observability, and operational tradeoffs.\n\n - Product judgment and developer empathy, including an ability to turn complex model or infrastructure capabilities into clear, intuitive APIs.\n\n - Clear communication and a collaborative approach to working with researchers, product managers, designers, infrastructure engineers, and customers.\n\n - A strong sense of ownership, comfort with ambiguity, and a bias toward learning directly from users while continuously improving engineering quality.\n\n - Experience with real-time streaming, audio processing, speech systems, image generation, computer vision, or multimodal AI applications is helpful, but not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"c60ec5f8-8059-47a2-ae62-3144fa9cc146","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5ce4b6d1-4ff9-402a-8004-20d6055b9287","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"503bfb18-691e-485f-b245-3b0ef743d49f","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"a6ab3111-7092-4da2-a7a6-71e01351bfda","title":"Software Engineer, API Agents","department":"Core Product & Platform","team":"Core Product & Platform | API","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T20:39:11.993+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a6ab3111-7092-4da2-a7a6-71e01351bfda","applyUrl":"https://jobs.ashbyhq.com/openai/a6ab3111-7092-4da2-a7a6-71e01351bfda/application","descriptionHtml":"About the Team
API Agents builds the shared agent harness, tools, and infrastructure that turn OpenAI’s frontier models into systems that can reliably complete real work. We carry the capabilities behind Codex into a much broader set of products and workflows across software engineering, research, finance, healthcare, enterprise operations, and more. Our work spans search and connected context, computer use, memory, delegation and multi-agent coordination, and safe execution. Sitting at the intersection of Research, Codex, infrastructure, and applied product teams, we build reusable agent capabilities that compound across the ecosystem.
About the Role
We are looking for an experienced backend software engineer to build the core systems behind the next generation of agents. You will design reliable services and abstractions that help agents find the right context, use tools and computers, retain knowledge, coordinate over long-running workflows, and take action safely. The role combines deep backend and infrastructure work with strong product judgment, with opportunities to work across agent runtimes, orchestration, search, execution environments, identity and permissions, observability, and evaluations. This is software and systems engineering rather than model training: success comes from strong backend fundamentals, high agency, and the ability to turn fast-moving research capabilities into dependable production primitives.
In this role, you will:
Design, build, and operate the shared agent harness and backend infrastructure that power long-running, high-value workflows across OpenAI and third-party products.
Build reusable capabilities across search and connected context, computer use, memory, tool execution, delegation, subagents, and multi-agent orchestration.
Establish the foundations agents need to operate safely in production, including secure execution environments, identity and permissions, observability, evaluations, reliability, and cost and latency efficiency.
Partner with Research, Codex, infrastructure, applied product teams, and external developers to translate model progress, traces, evaluations, and real workflow needs into shared capabilities and measurable gains in task completion, cost, and latency.
Your background might look something like:
7+ years of professional engineering experience, excluding internships, in relevant backend, infrastructure, platform, or product-driven engineering roles.
Exceptional backend engineering fundamentals and a track record of leading complex systems from ambiguous problem statements to reliable production services.
Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, with the ability to move comfortably across service, platform, and product boundaries.
Strong systems design and operational judgment across distributed systems, APIs, workflow orchestration, search or storage, compute and execution, identity and permissions, or observability and reliability.
Infrastructure depth paired with product judgment: you can abstract complex systems into simple, durable primitives that other engineers and developers can build on.
Strong developer empathy and communication skills, including experience partnering with users, research teams, and product engineers to make fast-moving capabilities useful and dependable.
High agency and comfort operating in a fast-moving environment, with strong ownership of security, reliability, and operational excellence.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAPI Agents builds the shared agent harness, tools, and infrastructure that turn OpenAI’s frontier models into systems that can reliably complete real work. We carry the capabilities behind Codex into a much broader set of products and workflows across software engineering, research, finance, healthcare, enterprise operations, and more. Our work spans search and connected context, computer use, memory, delegation and multi-agent coordination, and safe execution. Sitting at the intersection of Research, Codex, infrastructure, and applied product teams, we build reusable agent capabilities that compound across the ecosystem.\n\nAbout the Role\n\nWe are looking for an experienced backend software engineer to build the core systems behind the next generation of agents. You will design reliable services and abstractions that help agents find the right context, use tools and computers, retain knowledge, coordinate over long-running workflows, and take action safely. The role combines deep backend and infrastructure work with strong product judgment, with opportunities to work across agent runtimes, orchestration, search, execution environments, identity and permissions, observability, and evaluations. This is software and systems engineering rather than model training: success comes from strong backend fundamentals, high agency, and the ability to turn fast-moving research capabilities into dependable production primitives.\n\nIn this role, you will:\n\n - Design, build, and operate the shared agent harness and backend infrastructure that power long-running, high-value workflows across OpenAI and third-party products.\n\n - Build reusable capabilities across search and connected context, computer use, memory, tool execution, delegation, subagents, and multi-agent orchestration.\n\n - Establish the foundations agents need to operate safely in production, including secure execution environments, identity and permissions, observability, evaluations, reliability, and cost and latency efficiency.\n\n - Partner with Research, Codex, infrastructure, applied product teams, and external developers to translate model progress, traces, evaluations, and real workflow needs into shared capabilities and measurable gains in task completion, cost, and latency.\n\nYour background might look something like:\n\n - 7+ years of professional engineering experience, excluding internships, in relevant backend, infrastructure, platform, or product-driven engineering roles.\n\n - Exceptional backend engineering fundamentals and a track record of leading complex systems from ambiguous problem statements to reliable production services.\n\n - Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, with the ability to move comfortably across service, platform, and product boundaries.\n\n - Strong systems design and operational judgment across distributed systems, APIs, workflow orchestration, search or storage, compute and execution, identity and permissions, or observability and reliability.\n\n - Infrastructure depth paired with product judgment: you can abstract complex systems into simple, durable primitives that other engineers and developers can build on.\n\n - Strong developer empathy and communication skills, including experience partnering with users, research teams, and product engineers to make fast-moving capabilities useful and dependable.\n\n - High agency and comfort operating in a fast-moving environment, with strong ownership of security, reliability, and operational excellence.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"c60ec5f8-8059-47a2-ae62-3144fa9cc146","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5ce4b6d1-4ff9-402a-8004-20d6055b9287","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"503bfb18-691e-485f-b245-3b0ef743d49f","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"775ef7de-c9aa-423e-b00c-a43124068bdb","title":"Audio Engineer, Live Video","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T15:58:03.072+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/775ef7de-c9aa-423e-b00c-a43124068bdb","applyUrl":"https://jobs.ashbyhq.com/openai/775ef7de-c9aa-423e-b00c-a43124068bdb/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
The Global Events Studio Team creates exceptional live and recorded video for Press, Marketing, Developer Experience, and Communications.
About the Role
The Audio Engineer will be the senior audio authority for high-profile livestreams, broadcast-style productions, studio recordings, public venue events, and critical on-location shoots. This person will design resilient audio systems, serve as A1 when failures are immediately visible, and deliver exceptional spoken-word audio across live, recorded, remote, and AI-enabled production workflows.
In this role, you will:
Own audio design and A1 execution for complex broadcasts, live stage events, podcasts, and critical film/on-location shoots
Build and operate redundant program, stream, multitrack, camera, backup-recorder, and archival audio paths with real-time monitoring and recovery procedures.
Mix full-duplex speech-to-speech audio between humans and AI models
Design, commission, standardize, document, and improve audio signal flow for studios, control rooms, event spaces, and portable production systems.
Rapidly assess unfamiliar venues and design reliable systems around acoustic, power, network, access, RF, and footprint constraints.
Lead rigorous preproduction: technical designs, input lists, patch plans, frequency plans, rehearsals, testing, monitoring, redundancy, and fallback capture.
Diagnose and repair signal-chain, DSP, synchronization, routing, RF, networking, and hardware faults during live production.
Lead audio crews and freelancers, challenge flawed technical plans, and communicate decisive options under pressure.
Own multitrack recording, editorial handoff, backup, delivery, and archival workflows across professional formats and specifications.
You might thrive in this role if you have:
8+ years engineering complex live, broadcast, and studio production, including high-profile livestreams, public venue events, design, configuration, and programming of physical audio infrastructure, and critical on-location filming or streaming.
Proven experience serving as A1 when failures are immediately visible and time for sophisticated workarounds is measured in seconds.
Expert command of gain structure, routing, EQ, dynamics, automixing, feedback control, real time noise suppression, mix-minus, IFB, intercom, playback, comms, and latency management.
Deep experience designing and troubleshooting redundant program, stream, multitrack, camera, backup-recorder, and archival audio paths.
Advanced proficiency with networked audio and DSP systems such as Dante, AVB, SMPTE ST 2110, Q-SYS, Yamaha, and Shure.
Strong IP-networking knowledge, including clocking, multicast, VLANs, QoS, and diagnosing failures across audio, control, and enterprise IT environments.
Expert wireless-microphone and RF coordination skills across crowded, high-consequence production environments, including frequency planning, antenna distribution, and intermodulation.
Ability to capture exceptional spoken-word audio for keynote presenters, executive livestream hosts, stage panels, podcasts, voiceover, remote guests, and acoustically difficult spaces.
Advanced microphone selection and placement skills, including lavalier concealment, boom technique, room treatment, noise control, and feedback prevention.
Ability to mix full-duplex speech-to-speech audio between humans and AI models for a variety of different event formats
Fluency with broadcast encoders, embedded audio, streaming protocols, conferencing platforms, and external distribution endpoints.
Expert-level understanding of room acoustics and a fundamental understanding of acoustic science.
Demonstrated success diagnosing and repairing signal-chain, DSP, synchronization, routing, RF, networking, and hardware faults during live production.
Strong multitrack recording, timecode, sync, metadata, editing, mixing, delivery, backup, and archival judgment across professional formats and loudness specifications.
Functional audio post-production skills, including dialogue cleanup, noise reduction, EQ, dynamics, mix revisions, and delivery preparation.
Ability to lead audio crews, support technical freelancers, challenge flawed technical plans, and communicate decisive options under pressure.
Willingness to work onsite, travel globally as needed, and support rehearsals or productions outside standard hours when critical productions require it.
Workplace & Location
This is an onsite role and will require 5 days a week in our San Francisco office, with global travel and support outside standard hours when critical productions require it.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.\n\nThe Global Events Studio Team creates exceptional live and recorded video for Press, Marketing, Developer Experience, and Communications.\n\nAbout the Role\n\nThe Audio Engineer will be the senior audio authority for high-profile livestreams, broadcast-style productions, studio recordings, public venue events, and critical on-location shoots. This person will design resilient audio systems, serve as A1 when failures are immediately visible, and deliver exceptional spoken-word audio across live, recorded, remote, and AI-enabled production workflows.\n\nIn this role, you will:\n\n - Own audio design and A1 execution for complex broadcasts, live stage events, podcasts, and critical film/on-location shoots\n\n - Build and operate redundant program, stream, multitrack, camera, backup-recorder, and archival audio paths with real-time monitoring and recovery procedures.\n\n - Mix full-duplex speech-to-speech audio between humans and AI models \n\n - Design, commission, standardize, document, and improve audio signal flow for studios, control rooms, event spaces, and portable production systems.\n\n - Rapidly assess unfamiliar venues and design reliable systems around acoustic, power, network, access, RF, and footprint constraints.\n\n - Lead rigorous preproduction: technical designs, input lists, patch plans, frequency plans, rehearsals, testing, monitoring, redundancy, and fallback capture.\n\n - Diagnose and repair signal-chain, DSP, synchronization, routing, RF, networking, and hardware faults during live production.\n\n - Lead audio crews and freelancers, challenge flawed technical plans, and communicate decisive options under pressure.\n\n - Own multitrack recording, editorial handoff, backup, delivery, and archival workflows across professional formats and specifications.\n\nYou might thrive in this role if you have:\n\n - 8+ years engineering complex live, broadcast, and studio production, including high-profile livestreams, public venue events, design, configuration, and programming of physical audio infrastructure, and critical on-location filming or streaming.\n\n - Proven experience serving as A1 when failures are immediately visible and time for sophisticated workarounds is measured in seconds.\n\n - Expert command of gain structure, routing, EQ, dynamics, automixing, feedback control, real time noise suppression, mix-minus, IFB, intercom, playback, comms, and latency management.\n\n - Deep experience designing and troubleshooting redundant program, stream, multitrack, camera, backup-recorder, and archival audio paths.\n\n - Advanced proficiency with networked audio and DSP systems such as Dante, AVB, SMPTE ST 2110, Q-SYS, Yamaha, and Shure.\n\n - Strong IP-networking knowledge, including clocking, multicast, VLANs, QoS, and diagnosing failures across audio, control, and enterprise IT environments.\n\n - Expert wireless-microphone and RF coordination skills across crowded, high-consequence production environments, including frequency planning, antenna distribution, and intermodulation.\n\n - Ability to capture exceptional spoken-word audio for keynote presenters, executive livestream hosts, stage panels, podcasts, voiceover, remote guests, and acoustically difficult spaces.\n\n - Advanced microphone selection and placement skills, including lavalier concealment, boom technique, room treatment, noise control, and feedback prevention.\n\n - Ability to mix full-duplex speech-to-speech audio between humans and AI models for a variety of different event formats\n\n - Fluency with broadcast encoders, embedded audio, streaming protocols, conferencing platforms, and external distribution endpoints.\n\n - Expert-level understanding of room acoustics and a fundamental understanding of acoustic science.\n\n - Demonstrated success diagnosing and repairing signal-chain, DSP, synchronization, routing, RF, networking, and hardware faults during live production.\n\n - Strong multitrack recording, timecode, sync, metadata, editing, mixing, delivery, backup, and archival judgment across professional formats and loudness specifications.\n\n - Functional audio post-production skills, including dialogue cleanup, noise reduction, EQ, dynamics, mix revisions, and delivery preparation.\n\n - Ability to lead audio crews, support technical freelancers, challenge flawed technical plans, and communicate decisive options under pressure.\n\n - Willingness to work onsite, travel globally as needed, and support rehearsals or productions outside standard hours when critical productions require it.\n\nWorkplace & Location\n\nThis is an onsite role and will require 5 days a week in our San Francisco office, with global travel and support outside standard hours when critical productions require it.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$240K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$240K - $266K","compensationTiers":[{"id":"7e606b78-cbb6-4cfa-b64c-a50efb3862a3","tierSummary":"$240K – $266K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"04e16f8b-4d81-4286-b94d-158e088796e9","summary":"$240K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"id":"a3fc09d5-9973-443c-a429-5b29988b933f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"e1d8b590-8a91-42bb-ba2e-64b99c87e4ac","title":"Applied AI Engineer, Codex","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-30T02:23:54.420+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e1d8b590-8a91-42bb-ba2e-64b99c87e4ac","applyUrl":"https://jobs.ashbyhq.com/openai/e1d8b590-8a91-42bb-ba2e-64b99c87e4ac/application","descriptionHtml":"About the team
The Applied AI Engineering team helps enterprises put Codex to work on their most important engineering workflows. We work alongside customer engineers to turn frontier AI capabilities into systems that improve how software is built, shipped, secured, and operated.
Our work spans unfamiliar codebases, legacy systems, data pipelines, infrastructure, and enterprise integrations. We discover where AI can make a meaningful difference, build and prove solutions, and turn what we learn into reusable architectures, tools, and feedback that help shape Codex.
About the Role
We’re looking for an engineer who enjoys understanding complex systems, building alongside customers, and solving problems where the path forward isn’t obvious.
You’ll work directly with technical leaders and engineers to identify valuable opportunities and take them from discovery through implementation and evaluation. You might build a Codex-assisted release review workflow, modernize a legacy data pipeline, accelerate a dependency migration, or connect an agent to the systems and context it needs to investigate production incidents.
You’ll combine hands-on software engineering, architecture, and technical leadership to make Codex part of how customers get important work done. Success means delivering the agreed solution, demonstrating measurable improvement, and helping the customer sustain and expand its use. Working with our product, engineering, research, and account teams, you’ll turn deployment experience into evidence that informs improvements to Codex.
The position is based in Sydney, Australia, with three office days each week. Relocation assistance is available to new employees.
In this role, you will:
Lead customer engineering engagements from workflow discovery and architecture through implementation, evaluation, and handoff, with clear customer owners, delivery milestones, and measurable success criteria.
Assess customer repositories, data systems, infrastructure, security controls, and development practices to understand constraints, determine readiness, and identify where Codex can have the greatest impact.
Build and validate workflows alongside customer engineers, developing integrations, tool gateways, evaluation harnesses, reference implementations, and automations, often using Codex in your own development process.
Establish baselines, quality and security guardrails, and evaluation methods that demonstrate whether a workflow is reliable, useful, and ready to expand.
Turn customer engagements into reusable tools, architectures, and deployment patterns, and translate recurring challenges into actionable feedback for product, engineering, and research teams.
Document technical decisions and results for handoff and reuse, establishing clear customer, partner, or delivery-team ownership for production release, ongoing operation, and maintenance.
Use evidence to recommend when to expand a workflow, redirect an engagement, or stop work when value or feasibility cannot be demonstrated.
You’ll thrive in this role if you:
Have 5+ years of relevant experience in software development, deployment engineering, data or infrastructure engineering, technical consulting, or solutions architecture.
Can build, debug, and evaluate production-relevant software and quickly understand unfamiliar systems.
Actively use AI coding tools, have adapted them to your own work, and have a clear perspective on how agents can automate complete workflows.
Bring technical depth in one or more areas, such as software engineering, data systems, cloud infrastructure, or enterprise integrations, and enjoy learning across disciplines.
Understand how software is tested, released, and operated, and can reason about the security, reliability, and access requirements of enterprise environments.
Can turn an ambiguous customer problem into a practical technical plan with credible estimates, measurable acceptance criteria, and clear tradeoffs.
Communicate effectively with technical leaders and hands-on engineers, collaborate through uncertainty, and turn individual customer work into solutions others can reuse.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Applied AI Engineering team helps enterprises put Codex to work on their most important engineering workflows. We work alongside customer engineers to turn frontier AI capabilities into systems that improve how software is built, shipped, secured, and operated.\n\nOur work spans unfamiliar codebases, legacy systems, data pipelines, infrastructure, and enterprise integrations. We discover where AI can make a meaningful difference, build and prove solutions, and turn what we learn into reusable architectures, tools, and feedback that help shape Codex.\n\nAbout the Role\n\nWe’re looking for an engineer who enjoys understanding complex systems, building alongside customers, and solving problems where the path forward isn’t obvious.\n\nYou’ll work directly with technical leaders and engineers to identify valuable opportunities and take them from discovery through implementation and evaluation. You might build a Codex-assisted release review workflow, modernize a legacy data pipeline, accelerate a dependency migration, or connect an agent to the systems and context it needs to investigate production incidents.\n\nYou’ll combine hands-on software engineering, architecture, and technical leadership to make Codex part of how customers get important work done. Success means delivering the agreed solution, demonstrating measurable improvement, and helping the customer sustain and expand its use. Working with our product, engineering, research, and account teams, you’ll turn deployment experience into evidence that informs improvements to Codex.\n\n\n\nThe position is based in Sydney, Australia, with three office days each week. Relocation assistance is available to new employees.\n\n \n\nIn this role, you will:\n\n - Lead customer engineering engagements from workflow discovery and architecture through implementation, evaluation, and handoff, with clear customer owners, delivery milestones, and measurable success criteria.\n\n - Assess customer repositories, data systems, infrastructure, security controls, and development practices to understand constraints, determine readiness, and identify where Codex can have the greatest impact.\n\n - Build and validate workflows alongside customer engineers, developing integrations, tool gateways, evaluation harnesses, reference implementations, and automations, often using Codex in your own development process.\n\n - Establish baselines, quality and security guardrails, and evaluation methods that demonstrate whether a workflow is reliable, useful, and ready to expand.\n\n - Turn customer engagements into reusable tools, architectures, and deployment patterns, and translate recurring challenges into actionable feedback for product, engineering, and research teams.\n\n - Document technical decisions and results for handoff and reuse, establishing clear customer, partner, or delivery-team ownership for production release, ongoing operation, and maintenance.\n\n - Use evidence to recommend when to expand a workflow, redirect an engagement, or stop work when value or feasibility cannot be demonstrated.\n\nYou’ll thrive in this role if you:\n\n - Have 5+ years of relevant experience in software development, deployment engineering, data or infrastructure engineering, technical consulting, or solutions architecture.\n\n - Can build, debug, and evaluate production-relevant software and quickly understand unfamiliar systems.\n\n - Actively use AI coding tools, have adapted them to your own work, and have a clear perspective on how agents can automate complete workflows.\n\n - Bring technical depth in one or more areas, such as software engineering, data systems, cloud infrastructure, or enterprise integrations, and enjoy learning across disciplines.\n\n - Understand how software is tested, released, and operated, and can reason about the security, reliability, and access requirements of enterprise environments.\n\n - Can turn an ambiguous customer problem into a practical technical plan with credible estimates, measurable acceptance criteria, and clear tradeoffs.\n\n - Communicate effectively with technical leaders and hands-on engineers, collaborate through uncertainty, and turn individual customer work into solutions others can reuse.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"400f0a9a-4c37-4603-bffa-4f168aed73b5","title":"B2B Marketing Manager, DACH","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-14T08:41:10.207+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/400f0a9a-4c37-4603-bffa-4f168aed73b5","applyUrl":"https://jobs.ashbyhq.com/openai/400f0a9a-4c37-4603-bffa-4f168aed73b5/application","descriptionHtml":"About the Team
Like every team at OpenAI, the Marketing team contributes directly to our mission of responsible and widespread AI adoption.
The EMEA B2B Marketing team translates global priorities into regionally relevant programs that drive awareness, consideration, pipeline, adoption, and long-term customer trust. We partner closely with Sales and GTM, Product Marketing, Field and Executive Marketing, Content, Customer Marketing, Partner Marketing, Comms, Events, Marketing Operations, and regional leadership.
DACH is one of OpenAI’s most important markets in EMEA. Our opportunity spans major enterprises and digital natives, ambitious startups, developers, partners, and a highly influential business community navigating the adoption of AI.
About the Role
As the B2B Marketing Manager for DACH, you will own the integrated B2B marketing strategy and execution for Germany, Austria, and Switzerland.
You will be a close commercial partner to local Sales and GTM leadership, translating market insight, revenue priorities, target-account needs, and global launches into locally relevant programs that create pipeline, accelerate complex opportunities, deepen customer relationships, and grow adoption.
You will carry clear pipeline goals and be accountable for Marketing’s measurable contribution to commercial outcomes in DACH. These goals will be established through the regional planning process and will evolve with the priorities and maturity of the market. You will be expected to understand the pipeline, make informed investment decisions, and demonstrate how marketing activity creates, influences, or accelerates revenue opportunities.
This is a generalist role spanning field and executive marketing, demand generation, account-based programs, content, customer marketing, partnerships, events, and product launches. You will bring these channels together into a focused DACH B2B plan, drawing on specialist capabilities within the EMEA B2B Marketing team in London and global Marketing teams. A particularly important partnership will be with the DACH Consumer Marketing Lead: together, you will align market strategy, narratives, launches, audience priorities, channels, and major moments so B2B and B2C activity is coordinated, complementary, and mutually reinforcing.
Close partnership with Marketing Operations will be crucial. Together, you will establish campaign infrastructure, audience and account segmentation, attribution, reporting, and operating rhythms that give Sales and Marketing a reliable view of performance and inform where the team should invest next.
The role requires someone who can move comfortably between strategy and execution: shaping the market plan, participating in pipeline reviews, developing a priority-account program, adapting a global campaign, briefing an agency, supporting an executive event, and personally unblocking delivery when needed.
This role is preferably based in Munich. Berlin may be considered for an exceptional candidate. Regular travel within DACH and to London will be required.
In this role, you will:
Own and execute the integrated DACH B2B marketing plan, aligned with regional priorities, local revenue goals, market opportunities, and customer needs. Partner closely with the DACH Consumer Marketing Lead to ensure B2B and B2C strategies and activities are coordinated and complementary, while retaining clear accountability for B2B pipeline and revenue outcomes.
Carry pipeline goals for DACH B2B marketing and be accountable for demonstrating measurable contribution to pipeline creation, influence, opportunity progression, and revenue outcomes.
Partner closely with DACH Sales and GTM leadership on territory planning, target-account prioritisation, pipeline goals, strategic opportunities, and quarterly business reviews.
Build full-funnel programs across field and executive marketing, demand generation, account-based marketing, content, customer advocacy, partnerships, events, and digital channels.
Design programs around priority accounts and buying groups, tailoring narratives and engagement for senior decision-makers—particularly technical C-suite audiences—and connecting customer proof, partner participation, content, and seller follow-up to create or advance opportunities.
Work in close partnership with Marketing Operations to define target audiences, establish campaigns, maintain data and process quality, track performance, improve attribution, and turn results into clear recommendations.
Build a regular Sales, Marketing, and Marketing Operations pacing rhythm covering pipeline performance, account engagement, campaign conversion, opportunity follow-up, risks, and investment decisions.
Translate global campaigns, product launches, narratives, and assets into locally relevant programs that reflect DACH market dynamics, language, industry priorities, and customer expectations.
Work with EMEA specialist teams in London to bring the strongest regional capabilities into the market, while serving as the voice of DACH in regional planning and prioritisation.
Develop locally relevant customer stories and advocacy opportunities in partnership with Sales, Customer Success, Customer Marketing, Comms, and senior customer stakeholders.
Build joint programs with strategic technology, consulting, and implementation partners where they can extend reach, strengthen customer value, or contribute to pipeline.
Own the operating rhythm for DACH B2B marketing, including planning, budget management, agency coordination, campaign pacing, performance reporting, and prioritisation.
Build repeatable playbooks and share market learning across EMEA, helping the wider organisation understand what resonates with DACH customers and decision-makers.
You might thrive in this role if you:
Have 12+ years of experience in integrated B2B, regional, field, demand generation, or account-based marketing, ideally in enterprise technology, cloud, AI, or SaaS.
Have a proven track record of driving measurable pipeline and revenue impact through integrated B2B marketing programs, ideally within large, complex enterprise sales cycles.
Have supported high-value products with long sales cycles, multiple decision-makers, and significant commercial scrutiny, and are familiar with engaging senior decision-makers—particularly technical C-suite audiences—throughout complex buying journeys.
Have held pipeline goals or comparable commercial targets and can clearly demonstrate how your marketing decisions created, influenced, or accelerated revenue opportunities.
Have partnered closely with enterprise sellers and Sales leadership on account prioritisation, pipeline reviews, opportunity acceleration, executive engagement, and follow-up.
Have worked closely with Marketing Operations on campaign architecture, segmentation, lead and account processes, measurement, attribution, and performance reporting.
Are comfortable using pipeline and campaign data to diagnose performance, make trade-offs, and redirect investment—not simply report activity.
Are a marketing generalist with experience connecting multiple channels into one coherent market plan, rather than operating within a single specialist discipline, and have a strong track record of partnering with consumer marketing leaders to integrate B2B and B2C strategy and activity without blurring ownership.
Understand DACH enterprise buying dynamics and can translate local customer, industry, cultural, and regulatory context into stronger marketing decisions.
Can balance local market needs with regional and global priorities, influencing effectively within a matrixed international organisation.
Are both strategic and hands-on: able to establish direction and operating structure while personally driving high-priority work to completion.
Bring strong commercial judgement, operational discipline, and the ability to make clear prioritisation decisions when opportunities exceed available capacity.
Communicate credibly with senior customer decision-makers—particularly technical C-suite audiences—as well as Sales, Marketing, and partner stakeholders.
Are energised by AI and motivated to help organisations across DACH adopt transformative technology responsibly.
Are fluent in German and English.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nLike every team at OpenAI, the Marketing team contributes directly to our mission of responsible and widespread AI adoption.\n\nThe EMEA B2B Marketing team translates global priorities into regionally relevant programs that drive awareness, consideration, pipeline, adoption, and long-term customer trust. We partner closely with Sales and GTM, Product Marketing, Field and Executive Marketing, Content, Customer Marketing, Partner Marketing, Comms, Events, Marketing Operations, and regional leadership.\n\nDACH is one of OpenAI’s most important markets in EMEA. Our opportunity spans major enterprises and digital natives, ambitious startups, developers, partners, and a highly influential business community navigating the adoption of AI.\n\n\n\nAbout the Role\n\nAs the B2B Marketing Manager for DACH, you will own the integrated B2B marketing strategy and execution for Germany, Austria, and Switzerland.\n\nYou will be a close commercial partner to local Sales and GTM leadership, translating market insight, revenue priorities, target-account needs, and global launches into locally relevant programs that create pipeline, accelerate complex opportunities, deepen customer relationships, and grow adoption.\n\nYou will carry clear pipeline goals and be accountable for Marketing’s measurable contribution to commercial outcomes in DACH. These goals will be established through the regional planning process and will evolve with the priorities and maturity of the market. You will be expected to understand the pipeline, make informed investment decisions, and demonstrate how marketing activity creates, influences, or accelerates revenue opportunities.\n\nThis is a generalist role spanning field and executive marketing, demand generation, account-based programs, content, customer marketing, partnerships, events, and product launches. You will bring these channels together into a focused DACH B2B plan, drawing on specialist capabilities within the EMEA B2B Marketing team in London and global Marketing teams. A particularly important partnership will be with the DACH Consumer Marketing Lead: together, you will align market strategy, narratives, launches, audience priorities, channels, and major moments so B2B and B2C activity is coordinated, complementary, and mutually reinforcing.\n\nClose partnership with Marketing Operations will be crucial. Together, you will establish campaign infrastructure, audience and account segmentation, attribution, reporting, and operating rhythms that give Sales and Marketing a reliable view of performance and inform where the team should invest next.\n\nThe role requires someone who can move comfortably between strategy and execution: shaping the market plan, participating in pipeline reviews, developing a priority-account program, adapting a global campaign, briefing an agency, supporting an executive event, and personally unblocking delivery when needed.\n\nThis role is preferably based in Munich. Berlin may be considered for an exceptional candidate. Regular travel within DACH and to London will be required.\n\n\n\nIn this role, you will:\n\n - Own and execute the integrated DACH B2B marketing plan, aligned with regional priorities, local revenue goals, market opportunities, and customer needs. Partner closely with the DACH Consumer Marketing Lead to ensure B2B and B2C strategies and activities are coordinated and complementary, while retaining clear accountability for B2B pipeline and revenue outcomes.\n\n - Carry pipeline goals for DACH B2B marketing and be accountable for demonstrating measurable contribution to pipeline creation, influence, opportunity progression, and revenue outcomes.\n\n - Partner closely with DACH Sales and GTM leadership on territory planning, target-account prioritisation, pipeline goals, strategic opportunities, and quarterly business reviews.\n\n - Build full-funnel programs across field and executive marketing, demand generation, account-based marketing, content, customer advocacy, partnerships, events, and digital channels.\n\n - Design programs around priority accounts and buying groups, tailoring narratives and engagement for senior decision-makers—particularly technical C-suite audiences—and connecting customer proof, partner participation, content, and seller follow-up to create or advance opportunities.\n\n - Work in close partnership with Marketing Operations to define target audiences, establish campaigns, maintain data and process quality, track performance, improve attribution, and turn results into clear recommendations.\n\n - Build a regular Sales, Marketing, and Marketing Operations pacing rhythm covering pipeline performance, account engagement, campaign conversion, opportunity follow-up, risks, and investment decisions.\n\n - Translate global campaigns, product launches, narratives, and assets into locally relevant programs that reflect DACH market dynamics, language, industry priorities, and customer expectations.\n\n - Work with EMEA specialist teams in London to bring the strongest regional capabilities into the market, while serving as the voice of DACH in regional planning and prioritisation.\n\n - Develop locally relevant customer stories and advocacy opportunities in partnership with Sales, Customer Success, Customer Marketing, Comms, and senior customer stakeholders.\n\n - Build joint programs with strategic technology, consulting, and implementation partners where they can extend reach, strengthen customer value, or contribute to pipeline.\n\n - Own the operating rhythm for DACH B2B marketing, including planning, budget management, agency coordination, campaign pacing, performance reporting, and prioritisation.\n\n - Build repeatable playbooks and share market learning across EMEA, helping the wider organisation understand what resonates with DACH customers and decision-makers.\n\n\n\nYou might thrive in this role if you:\n\n - Have 12+ years of experience in integrated B2B, regional, field, demand generation, or account-based marketing, ideally in enterprise technology, cloud, AI, or SaaS.\n\n - Have a proven track record of driving measurable pipeline and revenue impact through integrated B2B marketing programs, ideally within large, complex enterprise sales cycles.\n\n - Have supported high-value products with long sales cycles, multiple decision-makers, and significant commercial scrutiny, and are familiar with engaging senior decision-makers—particularly technical C-suite audiences—throughout complex buying journeys.\n\n - Have held pipeline goals or comparable commercial targets and can clearly demonstrate how your marketing decisions created, influenced, or accelerated revenue opportunities.\n\n - Have partnered closely with enterprise sellers and Sales leadership on account prioritisation, pipeline reviews, opportunity acceleration, executive engagement, and follow-up.\n\n - Have worked closely with Marketing Operations on campaign architecture, segmentation, lead and account processes, measurement, attribution, and performance reporting.\n\n - Are comfortable using pipeline and campaign data to diagnose performance, make trade-offs, and redirect investment—not simply report activity.\n\n - Are a marketing generalist with experience connecting multiple channels into one coherent market plan, rather than operating within a single specialist discipline, and have a strong track record of partnering with consumer marketing leaders to integrate B2B and B2C strategy and activity without blurring ownership.\n\n - Understand DACH enterprise buying dynamics and can translate local customer, industry, cultural, and regulatory context into stronger marketing decisions.\n\n - Can balance local market needs with regional and global priorities, influencing effectively within a matrixed international organisation.\n\n - Are both strategic and hands-on: able to establish direction and operating structure while personally driving high-priority work to completion.\n\n - Bring strong commercial judgement, operational discipline, and the ability to make clear prioritisation decisions when opportunities exceed available capacity.\n\n - Communicate credibly with senior customer decision-makers—particularly technical C-suite audiences—as well as Sales, Marketing, and partner stakeholders.\n\n - Are energised by AI and motivated to help organisations across DACH adopt transformative technology responsibly.\n\n - Are fluent in German and English.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"fa5114ae-c6ff-4bbd-9e21-5dcfafd032f7","title":"Lead, Ads Prospecting & Customer Intelligence","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-11T21:00:45.739+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fa5114ae-c6ff-4bbd-9e21-5dcfafd032f7","applyUrl":"https://jobs.ashbyhq.com/openai/fa5114ae-c6ff-4bbd-9e21-5dcfafd032f7/application","descriptionHtml":"About the Team
OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways.
The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.
About the Role
We are hiring a Lead, Ads Prospecting & Growth Intelligence to build the intelligence and orchestration platform powering OpenAI’s ads business. This person will help us identify the right companies and people, understand why they are relevant, determine the right next action, and learn from what happens afterward.
Own the prospecting function for the ads business, serving SMB Ads while building a foundation reusable across segments. Set the vision, operating model, roadmap, platform choices, business rules, adoption, and outcomes; and partner with Ads Engineering, Data Science, and internal platform teams. Decide what to build in-house, enable through internal platforms, or deliver through selected vendors and partners.
In This Role, You Will
Lead the function’s strategy, roadmap, operating model, and adoption. Connect platform investments to measurable advertiser and business outcomes.
Define a unified prospect, account, contact, and advertiser data model. Establish standards for identity, data quality, provenance, freshness, confidence, and consent.
Combine market, intent, behavioral, product, CRM, campaign, and customer-success signals to improve targeting and customer engagement.
Design enrichment and verification workflows. Evaluate in-house capabilities, platforms, vendors, APIs, AI, and human review to select effective solutions.
Develop scoring and next-best-action models using customer fit, intent, activity, reachability, lifecycle stage, and growth potential.
Connect intelligence to action across sales, marketing, product, paid media, partners, and lifecycle journeys through coordinated routing and activation.
Enable marketers to create audiences, configure triggered journeys, run experiments, and execute campaigns through intuitive systems with quality checks and approvals.
Build feedback loops that use outreach, engagement, conversion, spend, retention, churn, and customer-success outcomes to improve targeting and lifecycle decisions.
Measure data quality, coverage, targeting accuracy, deliverability, conversion, and incremental value. Establish permissions, suppression, auditability, and provider-performance standards.
You Might Thrive in This Role If You
Bring substantial experience building go-to-market systems, customer-data products, growth platforms, lifecycle infrastructure, revenue systems, or marketing technology.
Demonstrate ownership of platforms that connect data, decisions, and workflows to measurable commercial outcomes.
Apply strong product judgment to prioritize opportunities, define useful solutions, and sequence delivery.
Translate identity resolution, enrichment, scoring, segmentation, routing, experimentation, and feedback loops into clear system requirements.
Design practical solutions with marketers and sales teams, grounded in their campaign and customer workflows.
Explore data and test ideas with tools such as analytics platforms, SQL, APIs, automation, or AI-assisted prototyping. Production engineering experience is not required.
Evaluate build, buy, and integration choices across CRM, marketing automation, customer data platforms, and campaign-execution systems.
Lead a small team and build alignment with senior cross-functional partners.
Apply sound judgment to privacy, consent, deliverability, data rights, governance, and customer trust.
Bring relevant experience in advertising, SMB or self-serve businesses, product-led SaaS, marketplaces, commerce, fintech, enterprise go-to-market, or other multi-segment customer journeys.
Preferred Qualifications
Experience building prospecting or customer intelligence platforms for advertising, SMB, or self-serve businesses.
Track record combining customer and intent data to improve targeting and conversion.
Experience deploying enrichment, scoring, and next-best-action models across marketing and sales.
Experience integrating data vendors, CRM, marketing automation, and customer data platforms.
Hands-on experience using SQL, APIs, automation, or AI to validate growth solutions.
Experience building feedback loops and governance practices that improve performance, data quality, and trust.
Workplace & Location
San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways.\n\nThe SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.\n\nAbout the Role\n\nWe are hiring a Lead, Ads Prospecting & Growth Intelligence to build the intelligence and orchestration platform powering OpenAI’s ads business. This person will help us identify the right companies and people, understand why they are relevant, determine the right next action, and learn from what happens afterward.\n\nOwn the prospecting function for the ads business, serving SMB Ads while building a foundation reusable across segments. Set the vision, operating model, roadmap, platform choices, business rules, adoption, and outcomes; and partner with Ads Engineering, Data Science, and internal platform teams. Decide what to build in-house, enable through internal platforms, or deliver through selected vendors and partners.\n\nIn This Role, You Will\n\n - Lead the function’s strategy, roadmap, operating model, and adoption. Connect platform investments to measurable advertiser and business outcomes.\n\n - Define a unified prospect, account, contact, and advertiser data model. Establish standards for identity, data quality, provenance, freshness, confidence, and consent.\n\n - Combine market, intent, behavioral, product, CRM, campaign, and customer-success signals to improve targeting and customer engagement.\n\n - Design enrichment and verification workflows. Evaluate in-house capabilities, platforms, vendors, APIs, AI, and human review to select effective solutions.\n\n - Develop scoring and next-best-action models using customer fit, intent, activity, reachability, lifecycle stage, and growth potential.\n\n - Connect intelligence to action across sales, marketing, product, paid media, partners, and lifecycle journeys through coordinated routing and activation.\n\n - Enable marketers to create audiences, configure triggered journeys, run experiments, and execute campaigns through intuitive systems with quality checks and approvals.\n\n - Build feedback loops that use outreach, engagement, conversion, spend, retention, churn, and customer-success outcomes to improve targeting and lifecycle decisions.\n\n - Measure data quality, coverage, targeting accuracy, deliverability, conversion, and incremental value. Establish permissions, suppression, auditability, and provider-performance standards.\n\nYou Might Thrive in This Role If You\n\n - Bring substantial experience building go-to-market systems, customer-data products, growth platforms, lifecycle infrastructure, revenue systems, or marketing technology.\n\n - Demonstrate ownership of platforms that connect data, decisions, and workflows to measurable commercial outcomes.\n\n - Apply strong product judgment to prioritize opportunities, define useful solutions, and sequence delivery.\n\n - Translate identity resolution, enrichment, scoring, segmentation, routing, experimentation, and feedback loops into clear system requirements.\n\n - Design practical solutions with marketers and sales teams, grounded in their campaign and customer workflows.\n\n - Explore data and test ideas with tools such as analytics platforms, SQL, APIs, automation, or AI-assisted prototyping. Production engineering experience is not required.\n\n - Evaluate build, buy, and integration choices across CRM, marketing automation, customer data platforms, and campaign-execution systems.\n\n - Lead a small team and build alignment with senior cross-functional partners.\n\n - Apply sound judgment to privacy, consent, deliverability, data rights, governance, and customer trust.\n\n - Bring relevant experience in advertising, SMB or self-serve businesses, product-led SaaS, marketplaces, commerce, fintech, enterprise go-to-market, or other multi-segment customer journeys.\n\nPreferred Qualifications\n\n - Experience building prospecting or customer intelligence platforms for advertising, SMB, or self-serve businesses.\n\n - Track record combining customer and intent data to improve targeting and conversion.\n\n - Experience deploying enrichment, scoring, and next-best-action models across marketing and sales.\n\n - Experience integrating data vendors, CRM, marketing automation, and customer data platforms.\n\n - Hands-on experience using SQL, APIs, automation, or AI to validate growth solutions.\n\n - Experience building feedback loops and governance practices that improve performance, data quality, and trust.\n\nWorkplace & Location\n\n - San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $318K","compensationTiers":[{"id":"a041b5a1-20d6-4e2e-bc3d-689897d58cdd","tierSummary":"$287K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"32e3d75c-e438-4501-9a98-fd4cd1f8c1b7","summary":"$287K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"id":"7c591757-9665-470e-98f6-3349330ea0b3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4c0a6cb6-d365-4e5b-bdff-c093d951026d","title":"Software Engineer, API Enterprise Controls","department":"Core Product & Platform","team":"Core Product & Platform | API","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-05T21:59:31.333+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4c0a6cb6-d365-4e5b-bdff-c093d951026d","applyUrl":"https://jobs.ashbyhq.com/openai/4c0a6cb6-d365-4e5b-bdff-c093d951026d/application","descriptionHtml":"About the Team
API Enterprise Controls is part of the API Infrastructure organization and owns the platform capabilities that help developers, startups, and enterprises adopt the OpenAI API securely and confidently. We build the systems underneath our APIs and developer platform across authentication and identity, service accounts and key management, secure networking, compliance, auditability, observability, and operational controls. Our users are developers and teams running critical applications on OpenAI, and we partner closely with Product, go-to-market, security, and infrastructure teams to turn their most important needs into reliable, intuitive platform capabilities.
About the Role
We are looking for an exceptional backend software engineer to help define and ship the enterprise capabilities our API Platform needs to scale.; this is a product-engineering role grounded in deep backend systems. You will work across databases, streaming systems, request routing, authentication, and developer-facing APIs while bringing strong product judgment, developer empathy, and attention to the small details that make a platform easier to understand, trust, and operate. You will lead large cross-functional initiatives, work closely with Product and go-to-market teams, engage directly with sophisticated users, and carry ambiguous needs from discovery through design, launch, and iteration.
In this role, you will:
Own backend product capabilities end to end across authentication and identity, service accounts and key controls, secure networking, compliance, observability, and operational workflows.
Partner with Product, go-to-market, security, infrastructure teams, and sophisticated customers to identify needs, shape the roadmap, and lead large cross-functional projects from design through launch.
Design developer-facing APIs, system behavior, configuration, error handling, safe defaults, auditing, and notifications with exceptional care for the details that define a great developer experience.
Build, operate, and debug highly reliable backend systems spanning databases, streaming infrastructure, request routing, and distributed services, with strong operational ownership.
Your background might look something like:
9+ years of professional engineering experience, excluding internships, in relevant backend, platform, or product-driven engineering roles.
Exceptional backend engineering depth paired with strong product judgment and a track record of shipping API or platform capabilities that users depend on.
Experience leading large cross-functional initiatives, influencing product direction, and aligning engineering, Product, go-to-market, security, and infrastructure partners.
Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, with strong software design and systems fundamentals.
Experience with distributed systems, databases, streaming systems, request routing, authentication and identity, networking, or enterprise platform controls.
Strong communication and developer empathy, including experience working closely with product partners and users to turn ambiguous needs into clear technical decisions.
Strong opinions about reliability, DevOps, and operational excellence, paired with meticulous attention to the details that make complex systems feel simple and dependable.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAPI Enterprise Controls is part of the API Infrastructure organization and owns the platform capabilities that help developers, startups, and enterprises adopt the OpenAI API securely and confidently. We build the systems underneath our APIs and developer platform across authentication and identity, service accounts and key management, secure networking, compliance, auditability, observability, and operational controls. Our users are developers and teams running critical applications on OpenAI, and we partner closely with Product, go-to-market, security, and infrastructure teams to turn their most important needs into reliable, intuitive platform capabilities.\n\nAbout the Role\n\nWe are looking for an exceptional backend software engineer to help define and ship the enterprise capabilities our API Platform needs to scale.; this is a product-engineering role grounded in deep backend systems. You will work across databases, streaming systems, request routing, authentication, and developer-facing APIs while bringing strong product judgment, developer empathy, and attention to the small details that make a platform easier to understand, trust, and operate. You will lead large cross-functional initiatives, work closely with Product and go-to-market teams, engage directly with sophisticated users, and carry ambiguous needs from discovery through design, launch, and iteration.\n\nIn this role, you will:\n\n - Own backend product capabilities end to end across authentication and identity, service accounts and key controls, secure networking, compliance, observability, and operational workflows.\n\n - Partner with Product, go-to-market, security, infrastructure teams, and sophisticated customers to identify needs, shape the roadmap, and lead large cross-functional projects from design through launch.\n\n - Design developer-facing APIs, system behavior, configuration, error handling, safe defaults, auditing, and notifications with exceptional care for the details that define a great developer experience.\n\n - Build, operate, and debug highly reliable backend systems spanning databases, streaming infrastructure, request routing, and distributed services, with strong operational ownership.\n\nYour background might look something like:\n\n - 9+ years of professional engineering experience, excluding internships, in relevant backend, platform, or product-driven engineering roles.\n\n - Exceptional backend engineering depth paired with strong product judgment and a track record of shipping API or platform capabilities that users depend on.\n\n - Experience leading large cross-functional initiatives, influencing product direction, and aligning engineering, Product, go-to-market, security, and infrastructure partners.\n\n - Proficiency in one or more backend languages such as Python, Go, Rust, TypeScript, or similar, with strong software design and systems fundamentals.\n\n - Experience with distributed systems, databases, streaming systems, request routing, authentication and identity, networking, or enterprise platform controls.\n\n - Strong communication and developer empathy, including experience working closely with product partners and users to turn ambiguous needs into clear technical decisions.\n\n - Strong opinions about reliability, DevOps, and operational excellence, paired with meticulous attention to the details that make complex systems feel simple and dependable.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"c60ec5f8-8059-47a2-ae62-3144fa9cc146","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5ce4b6d1-4ff9-402a-8004-20d6055b9287","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"503bfb18-691e-485f-b245-3b0ef743d49f","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"32905f5c-9405-4073-bc65-c57fcf55a83d","title":"Account Director, Startups | Tokyo","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-24T06:22:18.564+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/32905f5c-9405-4073-bc65-c57fcf55a83d","applyUrl":"https://jobs.ashbyhq.com/openai/32905f5c-9405-4073-bc65-c57fcf55a83d/application","descriptionHtml":"About the team
OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization.
In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible.
About the role
OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform.
Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress.
This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models.
This role will be based in Tokyo.
In this role, you'll:
Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management.
Partner with AI Deployment Engineers to drive successful technical engagements with startups.
Own consumption and contracted revenue targets while managing revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams.
Serve as an advocate for improving the startup experience of building with OpenAI, synthesizing product feedback from insights gathered through our work with startups.
Closely monitor the industry and startup landscapes and contribute to corporate strategy.
Support the recruitment and onboarding of teammates.
Support the development of company culture.
We're seeking someone with experience including:
7–12 years of experience selling platform-as-a-service (PaaS), cloud, or other API products.
Experience working in or around the startup ecosystem, preferably as a startup founder, startup employee, or someone who has worked closely with startup customers.
Supporting the growth and product development of fast-growing, high-performing companies.
Working directly with C-level executives and startup founders.
Communicating technical concepts to customers and internal stakeholders.
Gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customers’ priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion for or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy our technology in ways that benefit humanity. You’re excited to educate customers on AI and help them plan for the future.
Are a builder. You are excited to influence how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them energizes you. You enjoy tackling bespoke issues that require multidimensional thinking and are willing to experiment with new solutions.
Are a strategist. You deeply understand go-to-market best practices and continually raise the bar for our organization. You think and plan years ahead and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization.\n\nIn pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible.\n\n\nAbout the role\n\nOpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform.\n\nMany of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress.\n\nThis role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models.\n\nThis role will be based in Tokyo.\n\nIn this role, you'll:\n\n - Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management.\n\n - Partner with AI Deployment Engineers to drive successful technical engagements with startups.\n\n - Own consumption and contracted revenue targets while managing revenue forecasts.\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams.\n\n - Serve as an advocate for improving the startup experience of building with OpenAI, synthesizing product feedback from insights gathered through our work with startups.\n\n - Closely monitor the industry and startup landscapes and contribute to corporate strategy.\n\n - Support the recruitment and onboarding of teammates.\n\n - Support the development of company culture.\n\n\n\nWe're seeking someone with experience including:\n\n - 7–12 years of experience selling platform-as-a-service (PaaS), cloud, or other API products.\n\n - Experience working in or around the startup ecosystem, preferably as a startup founder, startup employee, or someone who has worked closely with startup customers.\n\n - Supporting the growth and product development of fast-growing, high-performing companies.\n\n - Working directly with C-level executives and startup founders.\n\n - Communicating technical concepts to customers and internal stakeholders.\n\n - Gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects.\n\n\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customers’ priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion for or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy our technology in ways that benefit humanity. You’re excited to educate customers on AI and help them plan for the future.\n\n - Are a builder. You are excited to influence how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them energizes you. You enjoy tackling bespoke issues that require multidimensional thinking and are willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go-to-market best practices and continually raise the bar for our organization. You think and plan years ahead and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d990222d-ecf1-417f-a248-6e962b5a18e0","title":"User Safety & Risk Operations Analyst - Global Response (Weekend Shift)","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-03T16:44:13.642+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d990222d-ecf1-417f-a248-6e962b5a18e0","applyUrl":"https://jobs.ashbyhq.com/openai/d990222d-ecf1-417f-a248-6e962b5a18e0/application","descriptionHtml":"At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.
The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support.
We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing.
We’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends.
This is a 24/7 global operation that requires flexibility to work rotating shifts, including nights, weekends, and holidays, as part of an on-call coverage model.
We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing.
Handle and resolve high-priority cases across all harm and risk areas, ensuring timely and appropriate resolution in line with policy and legal requirements.
Operate across multiple systems and tools to manage user reports and tickets, internal escalations, and other high priority investigations.
Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation.
Identify and implement process improvements and automation opportunities to increase efficiency, accuracy, and coverage.
Conduct quality reviews and provide feedback to improve consistency across global teams.
Analyze trends and generate insights from escalation and case data to inform policy, product, model behavior, or detection improvements.
Maintain exceptional accuracy, judgment, and composure under pressure when handling sensitive or time-critical situations.
Participate in 24/7 on-call rotation, including off-hours and weekend coverage as needed.
Note: each person in this role will be expected to work a standard 5x8 work week, which includes covering the weekend shift each week (e.g., work weeks covering Saturday - Wednesday)
Have 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations.
Have experience working in incident response, law enforcement response, or escalations management.
Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact.
Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks.
Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes.
Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence.
Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts.
Thrive in ambiguous, high-autonomy environments and balance speed with diligence.
Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nAt OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.\n\nThe Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support.\n\nWe use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nPlease note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends.\n\nThis is a 24/7 global operation that requires flexibility to work rotating shifts, including nights, weekends, and holidays, as part of an on-call coverage model.\n\nWe use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nPlease note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Handle and resolve high-priority cases across all harm and risk areas, ensuring timely and appropriate resolution in line with policy and legal requirements.\n\n - Operate across multiple systems and tools to manage user reports and tickets, internal escalations, and other high priority investigations.\n\n - Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation.\n\n - Identify and implement process improvements and automation opportunities to increase efficiency, accuracy, and coverage.\n\n - Conduct quality reviews and provide feedback to improve consistency across global teams.\n\n - Analyze trends and generate insights from escalation and case data to inform policy, product, model behavior, or detection improvements.\n\n - Maintain exceptional accuracy, judgment, and composure under pressure when handling sensitive or time-critical situations.\n\n - Participate in 24/7 on-call rotation, including off-hours and weekend coverage as needed.\n\n - Note: each person in this role will be expected to work a standard 5x8 work week, which includes covering the weekend shift each week (e.g., work weeks covering Saturday - Wednesday)\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations.\n\n - Have experience working in incident response, law enforcement response, or escalations management.\n\n - Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact.\n\n - Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks.\n\n - Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes.\n\n - Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence.\n\n - Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts.\n\n - Thrive in ambiguous, high-autonomy environments and balance speed with diligence.\n\n - Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact.\n\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$189K – $210K • Offers Equity","scrapeableCompensationSalarySummary":"$189K - $210K","compensationTiers":[{"id":"f50c7fef-b30d-431a-9148-3ced0c6b74c7","tierSummary":"$189K – $210K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"07fe256e-a8e9-4b1f-8dd9-0988eb7f83bc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c324bc8f-03ed-4d96-9b2e-a6100245d1ae","summary":"$189K – $210K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":210000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":210000}]}},{"id":"ceef522f-2ee2-49c7-b3a0-2a227e759a72","title":"Researcher, Multimodal Safety","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-03T17:37:24.172+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ceef522f-2ee2-49c7-b3a0-2a227e759a72","applyUrl":"https://jobs.ashbyhq.com/openai/ceef522f-2ee2-49c7-b3a0-2a227e759a72/application","descriptionHtml":"OpenAI is at the center of some of the highest-impact multimodal work in AI. ChatGPT serves a massive global audience, and enables diverse interactions via text, speech, and visuals. As interactive surfaces grow, models also need to adapt to emerging harm, understand user intent and situational context, and respond appropriately.
The Chat and Multimodal Safety team is responsible for ensuring that OpenAI’s increasingly multimodal models and products behave safely across these experiences. We develop the research, training methods, and evaluations needed to make these experiences safe. Our work sits at the frontier of responsibly deploying powerful AI, in close partnership with Personal AGI, io, model training, and product teams.
As a Researcher on the Chat and Multimodal Safety team, you will help shape how frontier models perceive and reason the world, and translate that understanding into safe behavior.
We’re looking for people who combine deep technical expertise with strong safety judgment. Strong candidates often bridge perception and language: they may have built vision-language models, worked on modality fusion or image encoders, developed multimodal post-training or evaluations, or advanced safety for image, video, or audio systems.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Define and advance multimodal safety research for text, vision, and audio, connecting perception and semantic understanding to safe model behavior.
Build training and evaluation methods for VLMs, including post-training, safety evals, and interventions that help models respond safely and appropriately in varied contexts.
Collaborate closely with Personal AGI, Consumer Devices, and product/model teams to translate research into safer ambient, embedded, and personalized multimodal experiences.
You might thrive in this role if you:
Have a track record of building or advancing multimodal models, with depth in vision-language models, video understanding, image generation, audio, or multimodal reasoning—and fluency across both perception and language.
Understand how multimodal systems work end to end, from encoders, projection layers, and modality fusion to cross-modal reasoning, scaling, and inference tradeoffs.
Have improved frontier model behavior through post-training, using approaches such as SFT, RL, data curation, synthetic data, evaluation, and rigorous error analysis.
Bring strong research and engineering judgment to open-ended safety problems: you can form testable hypotheses, design decisive experiments and evaluations, diagnose model failures, and translate findings into robust improvements.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI is at the center of some of the highest-impact multimodal work in AI. ChatGPT serves a massive global audience, and enables diverse interactions via text, speech, and visuals. As interactive surfaces grow, models also need to adapt to emerging harm, understand user intent and situational context, and respond appropriately.\n\nThe Chat and Multimodal Safety team is responsible for ensuring that OpenAI’s increasingly multimodal models and products behave safely across these experiences. We develop the research, training methods, and evaluations needed to make these experiences safe. Our work sits at the frontier of responsibly deploying powerful AI, in close partnership with Personal AGI, io, model training, and product teams.\n\n\n\n\nABOUT THE ROLE\n\nAs a Researcher on the Chat and Multimodal Safety team, you will help shape how frontier models perceive and reason the world, and translate that understanding into safe behavior.\n\nWe’re looking for people who combine deep technical expertise with strong safety judgment. Strong candidates often bridge perception and language: they may have built vision-language models, worked on modality fusion or image encoders, developed multimodal post-training or evaluations, or advanced safety for image, video, or audio systems.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Define and advance multimodal safety research for text, vision, and audio, connecting perception and semantic understanding to safe model behavior.\n\n - Build training and evaluation methods for VLMs, including post-training, safety evals, and interventions that help models respond safely and appropriately in varied contexts.\n\n - Collaborate closely with Personal AGI, Consumer Devices, and product/model teams to translate research into safer ambient, embedded, and personalized multimodal experiences.\n\n\n\nYou might thrive in this role if you:\n\n - Have a track record of building or advancing multimodal models, with depth in vision-language models, video understanding, image generation, audio, or multimodal reasoning—and fluency across both perception and language.\n\n - Understand how multimodal systems work end to end, from encoders, projection layers, and modality fusion to cross-modal reasoning, scaling, and inference tradeoffs.\n\n - Have improved frontier model behavior through post-training, using approaches such as SFT, RL, data curation, synthetic data, evaluation, and rigorous error analysis.\n\n - Bring strong research and engineering judgment to open-ended safety problems: you can form testable hypotheses, design decisive experiments and evaluations, diagnose model failures, and translate findings into robust improvements.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"a611aef9-b53e-4da1-bd1f-da78e0da22a0","title":"AI Support Engineer - Dublin (Weekend Shift)","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-24T17:03:20.538+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a611aef9-b53e-4da1-bd1f-da78e0da22a0","applyUrl":"https://jobs.ashbyhq.com/openai/a611aef9-b53e-4da1-bd1f-da78e0da22a0/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\n \n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nNote: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)\n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\n \n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5ed99d32-eed1-4679-b7b4-037de073e57c","title":"Software Engineer, Product Infrastructure - Agent Runtime","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-17T05:31:43.308+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5ed99d32-eed1-4679-b7b4-037de073e57c","applyUrl":"https://jobs.ashbyhq.com/openai/5ed99d32-eed1-4679-b7b4-037de073e57c/application","descriptionHtml":"Agent Runtime builds the shared agent primitives and compute runtime that power OpenAI products and applications. As agents take on more complex, longer-running tasks, we build the systems that let them maintain state, use tools, and work reliably in the environments they need.
We work closely with Research, Product, and infrastructure teams to turn advances in model capabilities into useful products. Our work combines deep systems engineering with a clear understanding of customer needs, creating reusable foundations that help teams build and scale new agent experiences.
We’re looking for a software engineer with strong product infrastructure experience to build the services, APIs, and runtime capabilities behind persistent agents. You’ll focus on the product infrastructure that makes agent workflows reliable and scalable, including persistent state, asynchronous execution, orchestration, and visibility into work in progress.
You’ll bring product judgment to infrastructure decisions: understanding how people and developers use agents, translating those needs into clear abstractions, and owning systems from design through launch and production operation. You’ll work closely with partner teams to deliver new capabilities while strengthening the shared foundations they depend on.
Design, build, and operate backend services, APIs, and reusable runtime primitives that support agent experiences across products.
Build systems for persistent agent state, asynchronous execution, orchestration, and progress reporting so agents can carry work forward over time.
Develop infrastructure that connects agents with tools and execution environments, with clear interfaces and safe, reliable behavior.
Improve reliability, scalability, and performance through observability, production debugging, failure recovery, and thoughtful system design.
Partner with Product, Research, and engineering teams to turn emerging capabilities and customer needs into reusable infrastructure.
Own projects end to end, balancing rapid iteration with maintainable architecture and the operational demands of systems used across products.
7+ years of professional software engineering experience, with substantial ownership of backend systems, product infrastructure, or developer platforms.
A track record of designing, shipping, and operating production services, APIs, and data models that support complex product workflows.
Strong distributed systems fundamentals and experience reasoning about state, concurrency, asynchronous work, and failure recovery.
Experience building production systems in Python, Go, Rust, TypeScript, or similar languages, and the ability to work across service and infrastructure boundaries.
Experience improving reliability and performance, using observability and debugging to understand system behavior and resolve production issues.
Strong product judgment and developer empathy, with an ability to translate ambiguous needs into clear APIs, useful abstractions, and pragmatic technical tradeoffs.
An ability to collaborate across product and infrastructure teams, communicate design decisions clearly, and take ownership from early exploration through production.
Interest in AI agents and how they execute real work. Experience with agent runtimes, workflow orchestration, or execution environments is helpful but not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nAgent Runtime builds the shared agent primitives and compute runtime that power OpenAI products and applications. As agents take on more complex, longer-running tasks, we build the systems that let them maintain state, use tools, and work reliably in the environments they need.\n\nWe work closely with Research, Product, and infrastructure teams to turn advances in model capabilities into useful products. Our work combines deep systems engineering with a clear understanding of customer needs, creating reusable foundations that help teams build and scale new agent experiences.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a software engineer with strong product infrastructure experience to build the services, APIs, and runtime capabilities behind persistent agents. You’ll focus on the product infrastructure that makes agent workflows reliable and scalable, including persistent state, asynchronous execution, orchestration, and visibility into work in progress.\n\nYou’ll bring product judgment to infrastructure decisions: understanding how people and developers use agents, translating those needs into clear abstractions, and owning systems from design through launch and production operation. You’ll work closely with partner teams to deliver new capabilities while strengthening the shared foundations they depend on.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design, build, and operate backend services, APIs, and reusable runtime primitives that support agent experiences across products.\n\n - Build systems for persistent agent state, asynchronous execution, orchestration, and progress reporting so agents can carry work forward over time.\n\n - Develop infrastructure that connects agents with tools and execution environments, with clear interfaces and safe, reliable behavior.\n\n - Improve reliability, scalability, and performance through observability, production debugging, failure recovery, and thoughtful system design.\n\n - Partner with Product, Research, and engineering teams to turn emerging capabilities and customer needs into reusable infrastructure.\n\n - Own projects end to end, balancing rapid iteration with maintainable architecture and the operational demands of systems used across products.\n\n\n\n\nYOUR BACKGROUND MIGHT LOOK SOMETHING LIKE:\n\n - 7+ years of professional software engineering experience, with substantial ownership of backend systems, product infrastructure, or developer platforms.\n\n - A track record of designing, shipping, and operating production services, APIs, and data models that support complex product workflows.\n\n - Strong distributed systems fundamentals and experience reasoning about state, concurrency, asynchronous work, and failure recovery.\n\n - Experience building production systems in Python, Go, Rust, TypeScript, or similar languages, and the ability to work across service and infrastructure boundaries.\n\n - Experience improving reliability and performance, using observability and debugging to understand system behavior and resolve production issues.\n\n - Strong product judgment and developer empathy, with an ability to translate ambiguous needs into clear APIs, useful abstractions, and pragmatic technical tradeoffs.\n\n - An ability to collaborate across product and infrastructure teams, communicate design decisions clearly, and take ownership from early exploration through production.\n\n - Interest in AI agents and how they execute real work. Experience with agent runtimes, workflow orchestration, or execution environments is helpful but not required.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"a5cd24a9-9378-44b4-a38a-6675e173cef3","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f19d3513-1d4d-4ef9-8f36-6b0919559e66","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d2f4712c-7f86-40da-bbc2-e073e497b2ca","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"3d71df2d-7d19-4ca9-97c4-b361c8a362f9","title":"Product Designer, Growth","department":"Product Design","team":"Product Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-23T01:31:14.260+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3d71df2d-7d19-4ca9-97c4-b361c8a362f9","applyUrl":"https://jobs.ashbyhq.com/openai/3d71df2d-7d19-4ca9-97c4-b361c8a362f9/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our product teams work across research, engineering, product, data, and design to bring OpenAI’s technology to people and businesses around the world.
Design plays a critical role in making powerful AI intuitive, useful, and trustworthy. We hold a high bar for quality and build experiences that earn users’ confidence, while moving quickly and learning from real-world feedback. We favor early validation and continuous refinement over waiting until every detail is perfect.
About the Role
We’re looking for a Product Designer to shape how startups, small businesses, and growing teams discover, adopt, and unlock lasting value from ChatGPT. You’ll own growth experiences across the customer journey, turning the potential of AI into meaningful, everyday impact for people across the world.
This is a highly hands-on role for a designer who pairs exceptional craft with strong product judgment and an experimental mindset. You’ll tackle some of our most interesting growth challenges, using creativity, product intuition, and experimentation to discover new opportunities. We’re looking for someone who loves treating metrics as puzzles to solve, finding unexpected solutions, and learning quickly through iteration.
Above all, you bring exceptional design craft and believe that driving measurable impact and building beautiful, intuitive experiences should go hand in hand.
This role is based in our San Francisco HQ. We offer relocation assistance to new employees.
In this role, you will:
Own end-to-end design for growth experiences across ChatGPT
Design and improve experiences across user lifecycle stages like discovery, onboarding, activation, engagement, collaboration, conversion, and retention.
Turn ambiguous opportunities into clear hypotheses, compelling prototypes, and polished product experiences.
Set a high bar for interaction design, visual craft, systems thinking, content, and end-to-end coherence.
Partner closely with product, engineering, data science, research, and go-to-market teams to shape both strategy and execution.
Use quantitative data, experimentation, research, and qualitative insights to identify opportunities and evaluate outcomes.
Translate complex and rapidly evolving AI capabilities into approachable experiences for people with a wide range of technical expertise.
Move fluidly between longer-term product vision and fast, iterative execution.
Contribute reusable patterns and insights that strengthen growth experiences across ChatGPT.
You might thrive in this role if you:
Have a portfolio demonstrating exceptional product thinking, interaction design, and visual craft across complex, shipped products.
Have led substantial product initiatives from early exploration through launch and iteration.
Possess strong product judgment and can connect user needs, business goals, technical possibilities, and measurable outcomes.
Are comfortable working with data and experiments while balancing quantitative signals with research, intuition, and design judgment.
Can move quickly without compromising clarity, coherence, trust, or craft.
Are fluent in using AI to explore, prototype, communicate, and extend what you can build.
Can turn ambiguous, fast-moving problems into a clear point of view and actionable product direction.
Communicate through strong narratives and prototypes that align cross-functional teams.
Are excited to rethink established growth patterns and invent interactions that feel native to AI.
Care deeply about building products that are useful, trustworthy, and worthy of users’ time.
Direct experience in growth design or developer products is helpful but not required. We’re most interested in designers with strong product judgment, exceptional craft, and evidence that their work meaningfully changed user behavior or business outcomes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Our product teams work across research, engineering, product, data, and design to bring OpenAI’s technology to people and businesses around the world.\n\nDesign plays a critical role in making powerful AI intuitive, useful, and trustworthy. We hold a high bar for quality and build experiences that earn users’ confidence, while moving quickly and learning from real-world feedback. We favor early validation and continuous refinement over waiting until every detail is perfect.\n\nAbout the Role\n\nWe’re looking for a Product Designer to shape how startups, small businesses, and growing teams discover, adopt, and unlock lasting value from ChatGPT. You’ll own growth experiences across the customer journey, turning the potential of AI into meaningful, everyday impact for people across the world.\n\nThis is a highly hands-on role for a designer who pairs exceptional craft with strong product judgment and an experimental mindset. You’ll tackle some of our most interesting growth challenges, using creativity, product intuition, and experimentation to discover new opportunities. We’re looking for someone who loves treating metrics as puzzles to solve, finding unexpected solutions, and learning quickly through iteration.\n\nAbove all, you bring exceptional design craft and believe that driving measurable impact and building beautiful, intuitive experiences should go hand in hand.\n\nThis role is based in our San Francisco HQ. We offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own end-to-end design for growth experiences across ChatGPT\n\n - Design and improve experiences across user lifecycle stages like discovery, onboarding, activation, engagement, collaboration, conversion, and retention.\n\n - Turn ambiguous opportunities into clear hypotheses, compelling prototypes, and polished product experiences.\n\n - Set a high bar for interaction design, visual craft, systems thinking, content, and end-to-end coherence.\n\n - Partner closely with product, engineering, data science, research, and go-to-market teams to shape both strategy and execution.\n\n - Use quantitative data, experimentation, research, and qualitative insights to identify opportunities and evaluate outcomes.\n\n - Translate complex and rapidly evolving AI capabilities into approachable experiences for people with a wide range of technical expertise.\n\n - Move fluidly between longer-term product vision and fast, iterative execution.\n\n - Contribute reusable patterns and insights that strengthen growth experiences across ChatGPT.\n\nYou might thrive in this role if you:\n\n - Have a portfolio demonstrating exceptional product thinking, interaction design, and visual craft across complex, shipped products.\n\n - Have led substantial product initiatives from early exploration through launch and iteration.\n\n - Possess strong product judgment and can connect user needs, business goals, technical possibilities, and measurable outcomes.\n\n - Are comfortable working with data and experiments while balancing quantitative signals with research, intuition, and design judgment.\n\n - Can move quickly without compromising clarity, coherence, trust, or craft.\n\n - Are fluent in using AI to explore, prototype, communicate, and extend what you can build.\n\n - Can turn ambiguous, fast-moving problems into a clear point of view and actionable product direction.\n\n - Communicate through strong narratives and prototypes that align cross-functional teams.\n\n - Are excited to rethink established growth patterns and invent interactions that feel native to AI.\n\n - Care deeply about building products that are useful, trustworthy, and worthy of users’ time.\n\nDirect experience in growth design or developer products is helpful but not required. We’re most interested in designers with strong product judgment, exceptional craft, and evidence that their work meaningfully changed user behavior or business outcomes.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$245K – $310K • Offers Equity","scrapeableCompensationSalarySummary":"$245K - $310K","compensationTiers":[{"id":"71cd5f64-b453-4f3b-bdc7-3c6edaecf494","tierSummary":"$245K – $310K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0fd1f42b-9895-4a6a-8079-dec65c4d74d4","summary":"$245K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":245000,"maxValue":310000},{"id":"3a45b145-f858-4a31-b035-727026ae1cca","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":245000,"maxValue":310000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7243bdb7-7f75-4dff-a10f-18bd7296f632","title":"Research Engineer / Research Scientist / AI Systems Engineer, RSI","department":"Research","team":"Research","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-05T01:53:17.759+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7243bdb7-7f75-4dff-a10f-18bd7296f632","applyUrl":"https://jobs.ashbyhq.com/openai/7243bdb7-7f75-4dff-a10f-18bd7296f632/application","descriptionHtml":"About the Team
The Recursive Self-Improvement (RSI) team works across research, engineering, product, and infrastructure to build AI systems that accelerate and ultimately conduct high-quality research at OpenAI. We work to automate real research workflows and improve research productivity by building systems and feedback loops, designing evaluations, and training models to develop missing capabilities.
Our work spans the full lifecycle of model training, evaluation, and deployment to help researchers move faster and tackle increasingly ambitious problems.
About the Role
We’re hiring research scientists, research engineers, and AI systems engineers to work on automating research at OpenAI.
This role is based in San Francisco, CA.
In this role, you will:
Design evaluations for research judgment, hypothesis generation and testing, and long-horizon experiment execution.
Turn real research workflows and model failures into data and evaluation flywheels.
Improve model research capabilities through agent harnesses, synthetic data, RL environments, and model training.
Build and maintain safe, reliable integrations between our models and OpenAI’s research infrastructure.
Develop research agents, experiment-orchestration systems, and sandboxed runtimes that support real research workflows.
Create metrics and economic models to understand RSI’s current and future effects on research productivity, model capabilities, and the safety of internal deployments.
This is a high-ownership role for researchers and engineers who thrive in ambiguity, move fluidly between research and implementation, and turn emerging opportunities into rigorous, reliable, scalable results.
You might thrive in this role if you:
Have research or engineering experience across LLM training, model evaluations, agent systems, synthetic data, research infrastructure, or large-scale distributed systems.
Are a strong generalist who can move between open-ended research and practical implementation, turning ambiguous problems into clear results.
Collaborate effectively across the full stack, including systems, data, model training, evaluations, and other research teams.
Are comfortable building and maintaining the data pipelines, tooling, and infrastructure needed to support emerging AI capabilities.
Are comfortable working on problems without clear definitions or established playbooks.
Think rigorously about scientific quality, research taste, safety, privacy, reliability, performance, and scale.
Are excited about using increasingly capable AI systems to accelerate meaningful research.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Recursive Self-Improvement (RSI) team works across research, engineering, product, and infrastructure to build AI systems that accelerate and ultimately conduct high-quality research at OpenAI. We work to automate real research workflows and improve research productivity by building systems and feedback loops, designing evaluations, and training models to develop missing capabilities.\n\nOur work spans the full lifecycle of model training, evaluation, and deployment to help researchers move faster and tackle increasingly ambitious problems.\n\n\n\nAbout the Role\n\nWe’re hiring research scientists, research engineers, and AI systems engineers to work on automating research at OpenAI.\n\n\nThis role is based in San Francisco, CA.\n\n\n\nIn this role, you will:\n\n - Design evaluations for research judgment, hypothesis generation and testing, and long-horizon experiment execution.\n\n - Turn real research workflows and model failures into data and evaluation flywheels.\n\n - Improve model research capabilities through agent harnesses, synthetic data, RL environments, and model training.\n\n - Build and maintain safe, reliable integrations between our models and OpenAI’s research infrastructure.\n\n - Develop research agents, experiment-orchestration systems, and sandboxed runtimes that support real research workflows.\n\n - Create metrics and economic models to understand RSI’s current and future effects on research productivity, model capabilities, and the safety of internal deployments.\n\nThis is a high-ownership role for researchers and engineers who thrive in ambiguity, move fluidly between research and implementation, and turn emerging opportunities into rigorous, reliable, scalable results.\n\n\n\nYou might thrive in this role if you:\n\n - Have research or engineering experience across LLM training, model evaluations, agent systems, synthetic data, research infrastructure, or large-scale distributed systems.\n\n - Are a strong generalist who can move between open-ended research and practical implementation, turning ambiguous problems into clear results.\n\n - Collaborate effectively across the full stack, including systems, data, model training, evaluations, and other research teams.\n\n - Are comfortable building and maintaining the data pipelines, tooling, and infrastructure needed to support emerging AI capabilities.\n\n - Are comfortable working on problems without clear definitions or established playbooks.\n\n - Think rigorously about scientific quality, research taste, safety, privacy, reliability, performance, and scale.\n\n - Are excited about using increasingly capable AI systems to accelerate meaningful research.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $445K","compensationTiers":[{"id":"8c8bbd14-4b53-4c81-8be3-fd1e69dae08b","tierSummary":"$295K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"79e6b28e-a2c3-4c30-9cc3-b3a74f38e9ab","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"275ff560-b82d-4eed-a134-853ec0574bc8","summary":"$295K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":445000}]}},{"id":"ba36fd95-2474-4986-98a6-5280c4e41bd3","title":"Strategic Sourcing Lead, Professional Services – Human Data","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-02T14:37:09.260+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ba36fd95-2474-4986-98a6-5280c4e41bd3","applyUrl":"https://jobs.ashbyhq.com/openai/ba36fd95-2474-4986-98a6-5280c4e41bd3/application","descriptionHtml":"OpenAI Finance helps ensure the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team enables OpenAI to scale responsibly, securely, and at speed by helping teams choose the right external partners, structure strong commercial agreements, and build resilient supplier ecosystems. We work at the intersection of innovation and execution, partnering closely with leaders across the company to turn rapidly evolving needs into scalable, compliant, and economically sound solutions.
Professional services are a critical source of specialized expertise, capacity, and operational leverage across OpenAI. Our work spans consulting and advisory services, finance and accounting, legal, people and talent, managed services, Human Data services, and other enterprise capabilities. Done well, sourcing becomes a source of trust and momentum—helping teams move faster with the right partners, clearer outcomes, stronger economics, and appropriate safeguards.
We are seeking a Strategic Sourcing Lead to own and execute OpenAI’s category strategy for Professional Services. This is an experienced individual-contributor role for a high-velocity, hands-on sourcing operator who can set category priorities, own complex work end to end, exercise sound judgment, influence senior stakeholders, and build scalable category mechanisms in a rapidly growing organization. You will turn incomplete information, shifting priorities, and unclear decision paths into practical next steps and disciplined execution.
You will manage a broad portfolio of services engagements—from strategic advisory relationships and enterprise programs to high-volume statements of work. Partnering directly with leaders across Finance, Accounting, Legal, People, Extended Workforce, and business teams, you will set category priorities and translate needs into clear sourcing strategies, executable engagement models, and measurable outcomes. You will operate independently across multiple concurrent deals, knowing when to align, escalate, or redirect an approach to protect speed, value, and risk.
This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
Own and continuously evolve the Professional Services category strategy and execution roadmap, setting priorities based on business needs, operating goals, market insight, and risk considerations.
Own multiple complex sourcing workstreams end to end, balancing high-value strategic negotiations with a high-throughput portfolio of services engagements.
Build trusted partnerships with senior stakeholders, clarify tradeoffs, and challenge or redirect proposed services models when a different approach will improve value, delivery, or risk.
Lead complex negotiations and design fit-for-purpose commercial structures, including master services agreements, statements of work, milestone- and outcome-based pricing, rate cards, acceptance criteria, change controls, audit rights, and termination protections.
Build and improve scalable category mechanisms, including intake and tiering, category plans, preferred-partner models, supplier segmentation, negotiation playbooks, approval pathways, and clear escalation mechanisms—creating enough structure to enable speed without over-engineering.
Strengthen the supplier ecosystem through competitive sourcing, consolidation where appropriate, performance governance, business reviews, and active value-realization plans.
Partner with Finance and Accounting to improve spend visibility, forecasting, approval discipline, invoice-to-contract alignment, and commercial structures that support appropriate accounting treatment and auditability.
Partner with Legal, People, and Extended Workforce to distinguish professional services from contingent labor, translate guidance into practical guardrails, and reduce co-employment, scope, intellectual-property, and delivery risk without slowing the business.
Produce clear, executive-ready reporting across pipeline health, savings and cost avoidance, cycle time, supplier performance, renewal exposure, risk, forecast accuracy, and realized business value.
Drive reliable execution through disciplined follow-through, clear documentation, clean data, timely approvals, and practical process improvements—creating lightweight structure where gaps exist and adapting quickly as priorities change.
Use AI to redesign sourcing workflows—including intake, market and supplier analysis, negotiation preparation, contract and spend analysis, documentation, reporting, and decision support—to improve speed, consistency, and decision quality while maintaining appropriate human judgment and controls.
Have 8+ years of progressive experience in strategic sourcing, procurement, or category management, with significant depth in Professional Services.
Have owned Professional Services category strategy and sourcing end to end—from intake and competitive sourcing through contracting, governance, renewals, and long-term supplier strategy.
Have led complex, high-stakes services negotiations and can balance cost, speed, flexibility, quality, risk, and long-term partnership value.
Understand the commercial and operating dynamics of consulting, advisory, managed services, and project-based work, including the boundaries between professional services, contingent labor, and full-time hiring.
Have helped build or improve category operating mechanisms—such as intake, tiering, preferred-partner models, playbooks, reporting, or supplier governance—and can balance standardization with flexibility.
Have demonstrated experience using AI to redesign sourcing workflows and can show how it improved speed, insight, decision quality, or stakeholder experience while preserving appropriate human review and controls.
Influence senior stakeholders through trust, structured thinking, sound judgment, and clear communication of tradeoffs; know when to move independently and when to align or escalate.
Bring strong financial and analytical fluency, and can turn imperfect spend, supplier, and performance data into clear decisions and measurable business outcomes.
Operate effectively through ambiguity, rapid change, and limited structure; turn incomplete data and evolving decision rights into clear actions, and adjust your approach to different company stages, operating models, and organizational cultures.
Are a scrappy, hands-on operator who combines ownership, accountability, humility, and team-first collaboration; you are willing to do the work now and have the range to help shape and lead a flexible team over time.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI Finance helps ensure the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team enables OpenAI to scale responsibly, securely, and at speed by helping teams choose the right external partners, structure strong commercial agreements, and build resilient supplier ecosystems. We work at the intersection of innovation and execution, partnering closely with leaders across the company to turn rapidly evolving needs into scalable, compliant, and economically sound solutions.\n\n\n\nProfessional services are a critical source of specialized expertise, capacity, and operational leverage across OpenAI. Our work spans consulting and advisory services, finance and accounting, legal, people and talent, managed services, Human Data services, and other enterprise capabilities. Done well, sourcing becomes a source of trust and momentum—helping teams move faster with the right partners, clearer outcomes, stronger economics, and appropriate safeguards.\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Strategic Sourcing Lead to own and execute OpenAI’s category strategy for Professional Services. This is an experienced individual-contributor role for a high-velocity, hands-on sourcing operator who can set category priorities, own complex work end to end, exercise sound judgment, influence senior stakeholders, and build scalable category mechanisms in a rapidly growing organization. You will turn incomplete information, shifting priorities, and unclear decision paths into practical next steps and disciplined execution.\n\n\n\nYou will manage a broad portfolio of services engagements—from strategic advisory relationships and enterprise programs to high-volume statements of work. Partnering directly with leaders across Finance, Accounting, Legal, People, Extended Workforce, and business teams, you will set category priorities and translate needs into clear sourcing strategies, executable engagement models, and measurable outcomes. You will operate independently across multiple concurrent deals, knowing when to align, escalate, or redirect an approach to protect speed, value, and risk.\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\n\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own and continuously evolve the Professional Services category strategy and execution roadmap, setting priorities based on business needs, operating goals, market insight, and risk considerations.\n\n - Own multiple complex sourcing workstreams end to end, balancing high-value strategic negotiations with a high-throughput portfolio of services engagements.\n\n - Build trusted partnerships with senior stakeholders, clarify tradeoffs, and challenge or redirect proposed services models when a different approach will improve value, delivery, or risk.\n\n - Lead complex negotiations and design fit-for-purpose commercial structures, including master services agreements, statements of work, milestone- and outcome-based pricing, rate cards, acceptance criteria, change controls, audit rights, and termination protections.\n\n - Build and improve scalable category mechanisms, including intake and tiering, category plans, preferred-partner models, supplier segmentation, negotiation playbooks, approval pathways, and clear escalation mechanisms—creating enough structure to enable speed without over-engineering.\n\n - Strengthen the supplier ecosystem through competitive sourcing, consolidation where appropriate, performance governance, business reviews, and active value-realization plans.\n\n - Partner with Finance and Accounting to improve spend visibility, forecasting, approval discipline, invoice-to-contract alignment, and commercial structures that support appropriate accounting treatment and auditability.\n\n - Partner with Legal, People, and Extended Workforce to distinguish professional services from contingent labor, translate guidance into practical guardrails, and reduce co-employment, scope, intellectual-property, and delivery risk without slowing the business.\n\n - Produce clear, executive-ready reporting across pipeline health, savings and cost avoidance, cycle time, supplier performance, renewal exposure, risk, forecast accuracy, and realized business value.\n\n - Drive reliable execution through disciplined follow-through, clear documentation, clean data, timely approvals, and practical process improvements—creating lightweight structure where gaps exist and adapting quickly as priorities change.\n\n - Use AI to redesign sourcing workflows—including intake, market and supplier analysis, negotiation preparation, contract and spend analysis, documentation, reporting, and decision support—to improve speed, consistency, and decision quality while maintaining appropriate human judgment and controls.\n\n\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 8+ years of progressive experience in strategic sourcing, procurement, or category management, with significant depth in Professional Services.\n\n - Have owned Professional Services category strategy and sourcing end to end—from intake and competitive sourcing through contracting, governance, renewals, and long-term supplier strategy.\n\n - Have led complex, high-stakes services negotiations and can balance cost, speed, flexibility, quality, risk, and long-term partnership value.\n\n - Understand the commercial and operating dynamics of consulting, advisory, managed services, and project-based work, including the boundaries between professional services, contingent labor, and full-time hiring.\n\n - Have helped build or improve category operating mechanisms—such as intake, tiering, preferred-partner models, playbooks, reporting, or supplier governance—and can balance standardization with flexibility.\n\n - Have demonstrated experience using AI to redesign sourcing workflows and can show how it improved speed, insight, decision quality, or stakeholder experience while preserving appropriate human review and controls.\n\n - Influence senior stakeholders through trust, structured thinking, sound judgment, and clear communication of tradeoffs; know when to move independently and when to align or escalate.\n\n - Bring strong financial and analytical fluency, and can turn imperfect spend, supplier, and performance data into clear decisions and measurable business outcomes.\n\n - Operate effectively through ambiguity, rapid change, and limited structure; turn incomplete data and evolving decision rights into clear actions, and adjust your approach to different company stages, operating models, and organizational cultures.\n\n - Are a scrappy, hands-on operator who combines ownership, accountability, humility, and team-first collaboration; you are willing to do the work now and have the range to help shape and lead a flexible team over time.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"545ac4c9-d9b3-4945-ab98-03e96d80c7cc","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"75de419e-820c-4433-a90f-86ee1a9cfa6c","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"id":"f3bcad4d-a804-4f1f-9a6a-342b72e41a5b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6428a0f8-4c4c-40b0-afd5-d73af172699f","title":"Consumer Device Safety & Risk Operations Specialist, User Safety & Risk Operations","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T22:15:09.644+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6428a0f8-4c4c-40b0-afd5-d73af172699f","applyUrl":"https://jobs.ashbyhq.com/openai/6428a0f8-4c4c-40b0-afd5-d73af172699f/application","descriptionHtml":"About the Team
At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems.
This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time.
About the Role
We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems.
You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams.
The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement.
Location / work model: San Francisco, CA; hybrid, 3 days/week in-office.
Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential.
In This Role, You Will:
Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations.
Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards.
Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events.
Design workflows for regulated and privacy-sensitive cases, including restricted handling, evidence requirements, auditability, and partner escalation.
Translate safety and operational needs into requirements for tooling, case management, data access, monitoring, logging, and automation.
Establish clear ownership boundaries across Product, Engineering, Legal, Privacy, Product Policy, Support, Product Quality, and other operational partners.
Build launch-readiness plans, tabletop exercises, training, quality controls, reporting, and post-launch monitoring.
Use operational data, customer signals, product telemetry, and case outcomes to identify patterns and improve upstream products and systems.
Determine where AI and automation can improve triage, evidence assembly, consistency, and response while preserving appropriate human judgment.
Stand up priority workflows, operate them through launch and early-life stabilization, and transition them into durable homes across USRO and partner teams.
You Might Thrive in This Role If You:
Have 8+ years of relevant experience in device safety, product safety, consumer hardware operations, technical program management, or a related field.
Have built a complex safety or risk program from an ambiguous starting point through launch and scaled operation.
Understand the realities of handling high-severity incidents, regulated workflows, sensitive customer information, and time-critical escalations.
Can translate product, engineering, legal, privacy, and policy constraints into workflows that operational teams can execute.
Are technically fluent and can reason through data flows, telemetry, access controls, audit logs, case systems, automation, and failure modes.
Use data to assess workflow health, identify emerging patterns, evaluate quality, and make risk-based decisions.
Can establish clear accountability across teams with overlapping responsibilities and different risk tolerances.
Know how to balance launch speed with safety controls, monitoring, rollback criteria, and longer-term system development.
Communicate clearly with operational, technical, legal, and executive audiences when evidence is incomplete or tradeoffs are difficult.
Are highly practical and willing to build the workflow, not only define the strategy.
Experience supporting consumer hardware, connected devices, or other products used in shared environments.
Experience with product-safety investigations, recalls, field failures, safety advisories, or hazardous-product handling.
Experience designing workflows involving privacy-sensitive sensor, diagnostic, media, or household data.
Familiarity with warranty, repair, reverse logistics, identity recovery, fraud, or ownership disputes.
Experience building vendor training, quality-assurance, incident-response, or specialist-review programs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAt OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems.\n\nThis role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time.\n\nAbout the Role\n\nWe are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems.\n\nYou will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams.\n\nThe right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement.\n\nLocation / work model: San Francisco, CA; hybrid, 3 days/week in-office.\n\nPlease note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential.\n\n\nIn This Role, You Will:\n\n - Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations.\n\n - Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards.\n\n - Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events.\n\n - Design workflows for regulated and privacy-sensitive cases, including restricted handling, evidence requirements, auditability, and partner escalation.\n\n - Translate safety and operational needs into requirements for tooling, case management, data access, monitoring, logging, and automation.\n\n - Establish clear ownership boundaries across Product, Engineering, Legal, Privacy, Product Policy, Support, Product Quality, and other operational partners.\n\n - Build launch-readiness plans, tabletop exercises, training, quality controls, reporting, and post-launch monitoring.\n\n - Use operational data, customer signals, product telemetry, and case outcomes to identify patterns and improve upstream products and systems.\n\n - Determine where AI and automation can improve triage, evidence assembly, consistency, and response while preserving appropriate human judgment.\n\n - Stand up priority workflows, operate them through launch and early-life stabilization, and transition them into durable homes across USRO and partner teams.\n\nYou Might Thrive in This Role If You:\n\n - Have 8+ years of relevant experience in device safety, product safety, consumer hardware operations, technical program management, or a related field.\n\n - Have built a complex safety or risk program from an ambiguous starting point through launch and scaled operation.\n\n - Understand the realities of handling high-severity incidents, regulated workflows, sensitive customer information, and time-critical escalations.\n\n - Can translate product, engineering, legal, privacy, and policy constraints into workflows that operational teams can execute.\n\n - Are technically fluent and can reason through data flows, telemetry, access controls, audit logs, case systems, automation, and failure modes.\n\n - Use data to assess workflow health, identify emerging patterns, evaluate quality, and make risk-based decisions.\n\n - Can establish clear accountability across teams with overlapping responsibilities and different risk tolerances.\n\n - Know how to balance launch speed with safety controls, monitoring, rollback criteria, and longer-term system development.\n\n - Communicate clearly with operational, technical, legal, and executive audiences when evidence is incomplete or tradeoffs are difficult.\n\n - Are highly practical and willing to build the workflow, not only define the strategy.\n\n - Experience supporting consumer hardware, connected devices, or other products used in shared environments.\n\n - Experience with product-safety investigations, recalls, field failures, safety advisories, or hazardous-product handling.\n\n - Experience designing workflows involving privacy-sensitive sensor, diagnostic, media, or household data.\n\n - Familiarity with warranty, repair, reverse logistics, identity recovery, fraud, or ownership disputes.\n\n - Experience building vendor training, quality-assurance, incident-response, or specialist-review programs.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"cf09d213-5c79-456b-9db5-3d6b14c66dda","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1a4eb8c5-0ce6-4d2a-8f34-be60406d653e","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"id":"89aec44e-7d3f-4ec8-bfa3-750c2677857a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9c5161d9-6b13-4a88-b8b9-f17857965897","title":"Account Director, Startups - Nordics","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Stockholm, Sweden","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-06T23:47:19.787+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Stockholm County","addressCountry":"Sweden","addressLocality":"Stockholm"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9c5161d9-6b13-4a88-b8b9-f17857965897","applyUrl":"https://jobs.ashbyhq.com/openai/9c5161d9-6b13-4a88-b8b9-f17857965897/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.
We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth.
This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models.
In this role, you will:
Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience in:
6+ years selling platform-as-a-service and/or software-as-a-service.
Designing and executing complex deal strategies.
Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.
Supporting the growth of fast-growing, high-performance companies.
Working directly with C-level executives.
Communicating technical concepts to customers and internal stakeholders.
Leading high-visibility customer events (CAB, conferences, product launches, etc.).
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.\n\nWe believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth.\n\nThis role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models.\n\nIn this role, you will:\n\n - Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects.\n\n - Own a consumption revenue target.\n\n - Manage consumption revenue forecasts.\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.\n\n - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.\n\n - Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience in:\n\n - 6+ years selling platform-as-a-service and/or software-as-a-service.\n\n - Designing and executing complex deal strategies.\n\n - Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.\n\n - Supporting the growth of fast-growing, high-performance companies.\n\n - Working directly with C-level executives.\n\n - Communicating technical concepts to customers and internal stakeholders.\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.).\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.\n\n You might thrive in this role if you: \n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. \n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3813977e-5940-456d-bf5a-16efcdc3a6dc","title":"Product Designer, Payments","department":"Product Design","team":"Product Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T17:31:18.776+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3813977e-5940-456d-bf5a-16efcdc3a6dc","applyUrl":"https://jobs.ashbyhq.com/openai/3813977e-5940-456d-bf5a-16efcdc3a6dc/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Payments team works across product, engineering, design, and finance to build the financial infrastructure that makes OpenAI’s products accessible to consumers and enterprises around the world. As AI introduces new ways for people and organizations to work, the team is defining how to support and monetize emerging forms of product usage, from usage-based pricing to agentic work. We’re building the foundational systems that help OpenAI products deliver clear, reliable, and scalable payment experiences while ensuring that this powerful technology is deployed responsibly.
About the Role
In this role, you’ll lead design for one of OpenAI’s most foundational product areas: the payments and monetization infrastructure that supports our consumer and enterprise products. You’ll partner closely with product, engineering, and cross-functional teams to shape how customers understand, manage, and pay for entirely new kinds of AI usage. Your work will extend beyond traditional checkout and billing. You’ll help define the systems, frameworks, and experiences behind durable pay-as-you-go models, Codex usage, and agentic workflows, translating complex business and technical requirements into intuitive experiences. As a product designer in a highly ambiguous and rapidly evolving space, you’ll influence both product strategy and the underlying infrastructure that OpenAI products depend on.
This role is based in our San Francisco HQ. We offer relocation assistance to new employees.
In this role, you will:
Lead the design direction for foundational payments, billing, and monetization experiences across OpenAI’s consumer and enterprise products.
Design and ship high-quality, end-to-end product experiences, from early systems and interaction concepts to high-fidelity prototypes and production-ready designs.
Shape the infrastructure and product frameworks that support emerging AI usage models, including pay-as-you-go, Codex usage, and agentic work.
Partner closely with engineering, product management, finance, and design peers to define long-term platform strategy, influence the roadmap, and prioritize near-term execution.
Translate complex platform dependencies, financial logic, and technical constraints into clear, trustworthy, and scalable user experiences.
Engage in user research to understand how individuals and organizations evaluate pricing, track usage, manage billing, and make purchasing decisions.
Contribute to and evolve the design systems, patterns, and principles that bring consistency to payments and monetization across OpenAI products.
Help establish the design culture for a growing, foundational product area.
You might thrive in this role if you:
Are a strong systems thinker who can connect user experiences to the underlying platform, business logic, and technical architecture.
Have experience designing complex, infrastructure-adjacent, platform, or enterprise product experiences.
Have strong UX/UI and interaction design skills, with a high bar for quality, clarity, and craft.
Are comfortable leading an ambiguous product area, developing a clear vision, and shaping a roadmap alongside product and engineering partners.
Can explain complex decisions and tradeoffs clearly to technical, business, and design stakeholders.
Enjoy solving problems where scalability, reliability, and long-term product coherence matter as much as the immediate user experience.
Are excited by defining how customers understand and pay for emerging AI products and behaviors.
Have experience with payments, billing, pricing, monetization, or usage-based products, or are eager to apply strong platform-design experience to those challenges.
Can work within, improve, and contribute to a shared design system.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Payments team works across product, engineering, design, and finance to build the financial infrastructure that makes OpenAI’s products accessible to consumers and enterprises around the world. As AI introduces new ways for people and organizations to work, the team is defining how to support and monetize emerging forms of product usage, from usage-based pricing to agentic work. We’re building the foundational systems that help OpenAI products deliver clear, reliable, and scalable payment experiences while ensuring that this powerful technology is deployed responsibly.\n\nAbout the Role\n\nIn this role, you’ll lead design for one of OpenAI’s most foundational product areas: the payments and monetization infrastructure that supports our consumer and enterprise products. You’ll partner closely with product, engineering, and cross-functional teams to shape how customers understand, manage, and pay for entirely new kinds of AI usage. Your work will extend beyond traditional checkout and billing. You’ll help define the systems, frameworks, and experiences behind durable pay-as-you-go models, Codex usage, and agentic workflows, translating complex business and technical requirements into intuitive experiences. As a product designer in a highly ambiguous and rapidly evolving space, you’ll influence both product strategy and the underlying infrastructure that OpenAI products depend on.\n\nThis role is based in our San Francisco HQ. We offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Lead the design direction for foundational payments, billing, and monetization experiences across OpenAI’s consumer and enterprise products.\n\n - Design and ship high-quality, end-to-end product experiences, from early systems and interaction concepts to high-fidelity prototypes and production-ready designs.\n\n - Shape the infrastructure and product frameworks that support emerging AI usage models, including pay-as-you-go, Codex usage, and agentic work.\n\n - Partner closely with engineering, product management, finance, and design peers to define long-term platform strategy, influence the roadmap, and prioritize near-term execution.\n\n - Translate complex platform dependencies, financial logic, and technical constraints into clear, trustworthy, and scalable user experiences.\n\n - Engage in user research to understand how individuals and organizations evaluate pricing, track usage, manage billing, and make purchasing decisions.\n\n - Contribute to and evolve the design systems, patterns, and principles that bring consistency to payments and monetization across OpenAI products.\n\n - Help establish the design culture for a growing, foundational product area.\n\nYou might thrive in this role if you:\n\n - Are a strong systems thinker who can connect user experiences to the underlying platform, business logic, and technical architecture.\n\n - Have experience designing complex, infrastructure-adjacent, platform, or enterprise product experiences.\n\n - Have strong UX/UI and interaction design skills, with a high bar for quality, clarity, and craft.\n\n - Are comfortable leading an ambiguous product area, developing a clear vision, and shaping a roadmap alongside product and engineering partners.\n\n - Can explain complex decisions and tradeoffs clearly to technical, business, and design stakeholders.\n\n - Enjoy solving problems where scalability, reliability, and long-term product coherence matter as much as the immediate user experience.\n\n - Are excited by defining how customers understand and pay for emerging AI products and behaviors.\n\n - Have experience with payments, billing, pricing, monetization, or usage-based products, or are eager to apply strong platform-design experience to those challenges.\n\n - Can work within, improve, and contribute to a shared design system.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$245K – $310K • Offers Equity","scrapeableCompensationSalarySummary":"$245K - $310K","compensationTiers":[{"id":"06d86a14-ba86-472f-8eba-202b5221316e","tierSummary":"$245K – $310K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e2fa2443-03bc-448f-81f2-b2f44ffe4e7b","summary":"$245K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":245000,"maxValue":310000},{"id":"6b0cac77-9a06-4737-8933-91f48995cd90","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":245000,"maxValue":310000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"73fdf2c0-4318-4b13-addc-b66bc1308ba4","title":"Product Designer, Engineering Acceleration","department":"Product Design","team":"Product Design","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-08-06T17:39:11.107+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/73fdf2c0-4318-4b13-addc-b66bc1308ba4","applyUrl":"https://jobs.ashbyhq.com/openai/73fdf2c0-4318-4b13-addc-b66bc1308ba4/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Engineering Acceleration team builds products that multiply the effectiveness of OpenAI’s technical teams, helping engineers, researchers, and product teams understand complex systems, learn from what they ship, and operate reliably at scale.
As AI changes how software is built, we have an opportunity to rethink engineering workflows from first principles. We’re creating tools and shared systems that turn complex data, experimentation, and technical workflows into clear decisions and useful action.
About the Role
In this role, you’ll lead design across two connected product areas: a real-time data exploration and observability experience for investigating large-scale system and product behavior, and an experimentation platform for safely launching changes, measuring their impact, and deciding whether to ramp, iterate, or roll back.
This is more than a dashboard-design role. You’ll define the interaction models that take someone from a vague question or unexpected signal to a trustworthy answer and clear next step. You’ll work closely with engineers, researchers, data scientists, and product teams to understand the mechanics of their work and make dense technical systems coherent without flattening the details that matter.
You’ll also help establish greater consistency across OpenAI’s enterprise and internal tools, developing durable patterns that support AI-native workflows and enable other designers to build more effectively.
This role is based in our Seattle, WA or San Francisco, CA offices. We offer relocation assistance to new employees.
In this role, you will:
Lead end-to-end design for data-intensive products used by engineers, researchers, and product teams.
Shape the complete learning loop: instrument, launch, observe, investigate, evaluate, decide, and iterate.
Create clear, high-craft workflows for querying, filtering, comparison, drill-down, visualization, alerting, and sharing.
Make complex concepts—including data freshness, coverage, reliability, uncertainty, experiment assignment, metric validity, rollout state, and regressions—understandable and actionable.
Partner closely with engineering, data science, research, and product management to translate deeply technical infrastructure into elegant, coherent product experiences.
Use prototyping, research, and rigorous design exploration to establish interaction patterns for emerging technical and AI-native workflows.
Define shared systems and patterns that create consistency across OpenAI’s enterprise and internal tools.
Establish a high bar for information architecture, visual hierarchy, interaction quality, and craft across complex, multi-surface products.
You might thrive in this role if you:
Have substantial experience owning data products, observability platforms, experimentation systems, analytics products, developer tools, AI/ML tooling, or similarly technical workflows.
Are a strong product and systems thinker who can set direction in an ambiguous space and make durable interaction and platform decisions.
Can make dense information feel calm, legible, and useful without oversimplifying important complexity.
Are technically fluent, enjoy learning how underlying systems work, and can build credibility with engineers and other highly technical users.
Have strong instincts for trust and understand how provenance, reliability, uncertainty, permissions, and edge cases affect whether people act on a system’s output.
Have redesigned workflows spanning multiple tools, products, or surfaces and can create coherence across a broader ecosystem.
Have strong UX/UI and interaction design skills, with a high bar for contemporary visual craft and information design.
Can demonstrate how your work changed product decisions, accelerated learning, or improved the velocity of the teams you supported.
Enjoy staying close to detailed workflows and hands-on design while helping shape a broader product vision.
Are excited to define how engineers and AI agents will build, evaluate, and improve software together.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Engineering Acceleration team builds products that multiply the effectiveness of OpenAI’s technical teams, helping engineers, researchers, and product teams understand complex systems, learn from what they ship, and operate reliably at scale.\n\nAs AI changes how software is built, we have an opportunity to rethink engineering workflows from first principles. We’re creating tools and shared systems that turn complex data, experimentation, and technical workflows into clear decisions and useful action.\n\nAbout the Role\n\nIn this role, you’ll lead design across two connected product areas: a real-time data exploration and observability experience for investigating large-scale system and product behavior, and an experimentation platform for safely launching changes, measuring their impact, and deciding whether to ramp, iterate, or roll back.\n\nThis is more than a dashboard-design role. You’ll define the interaction models that take someone from a vague question or unexpected signal to a trustworthy answer and clear next step. You’ll work closely with engineers, researchers, data scientists, and product teams to understand the mechanics of their work and make dense technical systems coherent without flattening the details that matter.\n\nYou’ll also help establish greater consistency across OpenAI’s enterprise and internal tools, developing durable patterns that support AI-native workflows and enable other designers to build more effectively.\n\nThis role is based in our Seattle, WA or San Francisco, CA offices. We offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Lead end-to-end design for data-intensive products used by engineers, researchers, and product teams.\n\n - Shape the complete learning loop: instrument, launch, observe, investigate, evaluate, decide, and iterate.\n\n - Create clear, high-craft workflows for querying, filtering, comparison, drill-down, visualization, alerting, and sharing.\n\n - Make complex concepts—including data freshness, coverage, reliability, uncertainty, experiment assignment, metric validity, rollout state, and regressions—understandable and actionable.\n\n - Partner closely with engineering, data science, research, and product management to translate deeply technical infrastructure into elegant, coherent product experiences.\n\n - Use prototyping, research, and rigorous design exploration to establish interaction patterns for emerging technical and AI-native workflows.\n\n - Define shared systems and patterns that create consistency across OpenAI’s enterprise and internal tools.\n\n - Establish a high bar for information architecture, visual hierarchy, interaction quality, and craft across complex, multi-surface products.\n\nYou might thrive in this role if you:\n\n - Have substantial experience owning data products, observability platforms, experimentation systems, analytics products, developer tools, AI/ML tooling, or similarly technical workflows.\n\n - Are a strong product and systems thinker who can set direction in an ambiguous space and make durable interaction and platform decisions.\n\n - Can make dense information feel calm, legible, and useful without oversimplifying important complexity.\n\n - Are technically fluent, enjoy learning how underlying systems work, and can build credibility with engineers and other highly technical users.\n\n - Have strong instincts for trust and understand how provenance, reliability, uncertainty, permissions, and edge cases affect whether people act on a system’s output.\n\n - Have redesigned workflows spanning multiple tools, products, or surfaces and can create coherence across a broader ecosystem.\n\n - Have strong UX/UI and interaction design skills, with a high bar for contemporary visual craft and information design.\n\n - Can demonstrate how your work changed product decisions, accelerated learning, or improved the velocity of the teams you supported.\n\n - Enjoy staying close to detailed workflows and hands-on design while helping shape a broader product vision.\n\n - Are excited to define how engineers and AI agents will build, evaluate, and improve software together.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$245K – $310K • Offers Equity","scrapeableCompensationSalarySummary":"$245K - $310K","compensationTiers":[{"id":"b3ca3ebd-fba6-4353-b096-5271b3f86351","tierSummary":"$245K – $310K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"86b769b2-eca4-4a1b-88de-90ac3fb78f93","summary":"$245K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":245000,"maxValue":310000},{"id":"0178793e-997b-4d5b-a7d8-db2d31220dd3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":245000,"maxValue":310000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"809d22a7-bb04-446f-a409-da323a6c327e","title":"Lead Safety Engineer, Robotics","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-06T18:45:08.138+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/809d22a7-bb04-446f-a409-da323a6c327e","applyUrl":"https://jobs.ashbyhq.com/openai/809d22a7-bb04-446f-a409-da323a6c327e/application","descriptionHtml":"About the Team
Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.
About the Role
We are seeking a Lead Robotics Safety Engineer to define and lead the product safety strategy for our robotics program. You will work closely with leadership, engineering, research, legal, and policy teams to ensure safety is integrated into our products from the earliest stages of development through deployment.
This role combines product safety, regulatory strategy, systems engineering, and risk management. You will help shape how we think about safety across robotic platforms, influence product architecture and development decisions, and ensure our systems are designed to meet both current and emerging regulatory expectations.
You will serve as a subject matter expert on robotics safety standards, regulatory frameworks, and safety engineering practices while helping establish the long-term safety strategy for our products and organization.
This role is based in San Francisco, CA. This role will be expected to be in office 4 days per week and offer relocation assistance to new employees.
In this role, you will
Define and lead the product safety strategy for robotic systems across the development lifecycle.
Monitor and influence emerging regulatory frameworks, industry standards, and policy developments relevant to robotics and autonomous systems.
Partner with engineering teams to translate safety requirements into product architecture, design decisions, and engineering requirements.
Develop and maintain system-level hazard analyses, risk assessments, and safety cases for robotic products.
Establish safety requirements, verification strategies, and evidence-generation plans to support product development and future certification activities.
Collaborate with legal, policy, and leadership teams to assess regulatory risks and inform long-term product strategy.
Partner with hardware, software, controls, and research teams to identify hazards and develop mitigations throughout the development process.
Lead system-level hazard analyses, HARA activities, FMEAs, and other structured risk assessment processes to identify hazards, evaluate risks, and drive mitigation strategies throughout product development.
Represent the company in discussions with standards bodies, industry groups, regulators, and external safety experts when appropriate.
Help build and scale the safety engineering function as the robotics organization grows.
You might thrive in this role if you
Enjoy applying first-principles thinking to complex safety and risk management challenges.
Are comfortable navigating ambiguity where regulations, standards, and technology are evolving simultaneously.
Can balance technical, regulatory, operational, and business considerations when making recommendations.
Enjoy working across disciplines and influencing engineering decisions without direct authority.
Are passionate about building products that are both innovative and demonstrably safe.
Preferred qualifications
Deep expertise in product safety, functional safety, systems safety, robotics safety, or related disciplines.
Experience working with safety and regulatory frameworks such as ISO 10218, ISO 13849, IEC 61508, ISO 12100, ANSI/RIA standards, or comparable safety standards.
Experience developing hazard analyses, risk assessments, safety cases, or certification strategies for complex electromechanical systems.
Familiarity with robotics, autonomous systems, industrial equipment, consumer products, medical devices, automotive systems, aerospace systems, or other safety-critical technologies.
Experience working with regulators, standards organizations, certification bodies, or industry working groups.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.\n\n\n\nAbout the Role\n\nWe are seeking a Lead Robotics Safety Engineer to define and lead the product safety strategy for our robotics program. You will work closely with leadership, engineering, research, legal, and policy teams to ensure safety is integrated into our products from the earliest stages of development through deployment.\n\nThis role combines product safety, regulatory strategy, systems engineering, and risk management. You will help shape how we think about safety across robotic platforms, influence product architecture and development decisions, and ensure our systems are designed to meet both current and emerging regulatory expectations.\n\nYou will serve as a subject matter expert on robotics safety standards, regulatory frameworks, and safety engineering practices while helping establish the long-term safety strategy for our products and organization.\n\nThis role is based in San Francisco, CA. This role will be expected to be in office 4 days per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will\n\n - Define and lead the product safety strategy for robotic systems across the development lifecycle.\n\n - Monitor and influence emerging regulatory frameworks, industry standards, and policy developments relevant to robotics and autonomous systems.\n\n - Partner with engineering teams to translate safety requirements into product architecture, design decisions, and engineering requirements.\n\n - Develop and maintain system-level hazard analyses, risk assessments, and safety cases for robotic products.\n\n - Establish safety requirements, verification strategies, and evidence-generation plans to support product development and future certification activities.\n\n - Collaborate with legal, policy, and leadership teams to assess regulatory risks and inform long-term product strategy.\n\n - Partner with hardware, software, controls, and research teams to identify hazards and develop mitigations throughout the development process.\n\n - Lead system-level hazard analyses, HARA activities, FMEAs, and other structured risk assessment processes to identify hazards, evaluate risks, and drive mitigation strategies throughout product development.\n\n - Represent the company in discussions with standards bodies, industry groups, regulators, and external safety experts when appropriate.\n\n - Help build and scale the safety engineering function as the robotics organization grows.\n\n\n\nYou might thrive in this role if you\n\n - Enjoy applying first-principles thinking to complex safety and risk management challenges.\n\n - Are comfortable navigating ambiguity where regulations, standards, and technology are evolving simultaneously.\n\n - Can balance technical, regulatory, operational, and business considerations when making recommendations.\n\n - Enjoy working across disciplines and influencing engineering decisions without direct authority.\n\n - Are passionate about building products that are both innovative and demonstrably safe.\n\n\n\nPreferred qualifications\n\n - Deep expertise in product safety, functional safety, systems safety, robotics safety, or related disciplines.\n\n - Experience working with safety and regulatory frameworks such as ISO 10218, ISO 13849, IEC 61508, ISO 12100, ANSI/RIA standards, or comparable safety standards.\n\n - Experience developing hazard analyses, risk assessments, safety cases, or certification strategies for complex electromechanical systems.\n\n - Familiarity with robotics, autonomous systems, industrial equipment, consumer products, medical devices, automotive systems, aerospace systems, or other safety-critical technologies.\n\n - Experience working with regulators, standards organizations, certification bodies, or industry working groups.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$381K – $423K • Offers Equity","scrapeableCompensationSalarySummary":"$381K - $423K","compensationTiers":[{"id":"2e7c2602-0b28-4e72-87d2-91f985dca60c","tierSummary":"$381K – $423K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0827fa83-b1bd-4d43-8c8a-ee4276c9850c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ec4d04aa-44c5-43a8-938f-3a7bce77fb85","summary":"$381K – $423K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":381000,"maxValue":423000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":381000,"maxValue":423000}]}},{"id":"a4332746-163e-4506-b62a-90758fb7a950","title":"Forward Deployed Engineer (FDE), Healthcare - Seattle","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T00:07:03.079+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a4332746-163e-4506-b62a-90758fb7a950","applyUrl":"https://jobs.ashbyhq.com/openai/a4332746-163e-4506-b62a-90758fb7a950/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments.
About the role
We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems.
You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required.
This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff.
Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable outcomes.
Design and implement production AI applications and agentic systems that integrate with customer infrastructure, enterprise APIs, data platforms, electronic health records, claims systems, and operational tools.
Build with appropriate safeguards for protected health information (PHI), HIPAA, privacy, security, authorization, governance, auditability, and other regulated-delivery requirements.
Define and operationalize evaluations, validation evidence, human-review workflows, escalation paths, and launch criteria that measure model and system quality against customer-specific acceptance thresholds.
Use evaluation results, error analysis, observability, and customer feedback to improve system reliability, performance, model selection, workflow impact, and production readiness.
Distill deployment learnings into reference architectures, interoperability and integration patterns, evaluation harnesses, security controls, and reusable technical primitives for healthcare and other regulated enterprise environments.
You might thrive in this role if you
Bring 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience, with the technical depth
Have operated as a senior engineer, tech lead, or deployment owner who is trusted to make technical decisions in ambiguous environments.
Are deeply hands-on and have personally owned technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex customer-facing or enterprise systems.
Have healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards such as Epic, HL7, and FHIR.
Have exposure to provider or health-system workflows such as clinical operations, revenue cycle management, patient access, or contact centers; or to EHR and interoperability technologies such as Epic, Oracle Health/Cerner, MEDITECH, HL7, FHIR, or health information exchanges.
Have shipped complex systems as a forward deployed or customer engineer, an engineer inside a payer, provider, or health system, a builder at an EHR, interoperability, revenue cycle, payer-tech, or healthcare infrastructure company, a hands-on technical consultant or integrator, a solutions architect for regulated enterprises, or a technical founder or early engineering leader.
Apply strong judgment to AI evaluation, privacy, security, governance, and reliability. Prior FDE titles, clinical credentials, and experience across every healthcare domain are not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments.\n\nAbout the role\n\nWe are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems.\n\nYou will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required.\n\nThis role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\nIn this role you will\n\n - Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff.\n\n - Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable outcomes.\n\n - Design and implement production AI applications and agentic systems that integrate with customer infrastructure, enterprise APIs, data platforms, electronic health records, claims systems, and operational tools.\n\n - Build with appropriate safeguards for protected health information (PHI), HIPAA, privacy, security, authorization, governance, auditability, and other regulated-delivery requirements.\n\n - Define and operationalize evaluations, validation evidence, human-review workflows, escalation paths, and launch criteria that measure model and system quality against customer-specific acceptance thresholds.\n\n - Use evaluation results, error analysis, observability, and customer feedback to improve system reliability, performance, model selection, workflow impact, and production readiness.\n\n - Distill deployment learnings into reference architectures, interoperability and integration patterns, evaluation harnesses, security controls, and reusable technical primitives for healthcare and other regulated enterprise environments.\n\nYou might thrive in this role if you\n\n - Bring 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience, with the technical depth\n\n - Have operated as a senior engineer, tech lead, or deployment owner who is trusted to make technical decisions in ambiguous environments.\n\n - Are deeply hands-on and have personally owned technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex customer-facing or enterprise systems.\n\n - Have healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards such as Epic, HL7, and FHIR.\n\n - Have exposure to provider or health-system workflows such as clinical operations, revenue cycle management, patient access, or contact centers; or to EHR and interoperability technologies such as Epic, Oracle Health/Cerner, MEDITECH, HL7, FHIR, or health information exchanges.\n\n - Have shipped complex systems as a forward deployed or customer engineer, an engineer inside a payer, provider, or health system, a builder at an EHR, interoperability, revenue cycle, payer-tech, or healthcare infrastructure company, a hands-on technical consultant or integrator, a solutions architect for regulated enterprises, or a technical founder or early engineering leader.\n\n - Apply strong judgment to AI evaluation, privacy, security, governance, and reliability. Prior FDE titles, clinical credentials, and experience across every healthcare domain are not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"e53865e1-604a-4690-9dbf-d65288cca822","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0bb15a83-24bc-40e9-9c8d-6a19643fb7e3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"82feb7ae-06ac-49ab-97cb-6e75444e7d8d","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}},{"id":"2a931dd1-5002-47d1-a367-ec1a19ef7e9e","title":"Forward Deployed Engineer (FDE), Healthcare - NYC","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T00:07:07.033+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2a931dd1-5002-47d1-a367-ec1a19ef7e9e","applyUrl":"https://jobs.ashbyhq.com/openai/2a931dd1-5002-47d1-a367-ec1a19ef7e9e/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments.
About the role
We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems.
You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required.
This role is based New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff.
Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable outcomes.
Design and implement production AI applications and agentic systems that integrate with customer infrastructure, enterprise APIs, data platforms, electronic health records, claims systems, and operational tools.
Build with appropriate safeguards for protected health information (PHI), HIPAA, privacy, security, authorization, governance, auditability, and other regulated-delivery requirements.
Define and operationalize evaluations, validation evidence, human-review workflows, escalation paths, and launch criteria that measure model and system quality against customer-specific acceptance thresholds.
Use evaluation results, error analysis, observability, and customer feedback to improve system reliability, performance, model selection, workflow impact, and production readiness.
Distill deployment learnings into reference architectures, interoperability and integration patterns, evaluation harnesses, security controls, and reusable technical primitives for healthcare and other regulated enterprise environments.
You might thrive in this role if you
Bring 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience, with the technical depth
Have operated as a senior engineer, tech lead, or deployment owner who is trusted to make technical decisions in ambiguous environments.
Are deeply hands-on and have personally owned technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex customer-facing or enterprise systems.
Have healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards such as Epic, HL7, and FHIR.
Have exposure to provider or health-system workflows such as clinical operations, revenue cycle management, patient access, or contact centers; or to EHR and interoperability technologies such as Epic, Oracle Health/Cerner, MEDITECH, HL7, FHIR, or health information exchanges.
Have shipped complex systems as a forward deployed or customer engineer, an engineer inside a payer, provider, or health system, a builder at an EHR, interoperability, revenue cycle, payer-tech, or healthcare infrastructure company, a hands-on technical consultant or integrator, a solutions architect for regulated enterprises, or a technical founder or early engineering leader.
Apply strong judgment to AI evaluation, privacy, security, governance, and reliability. Prior FDE titles, clinical credentials, and experience across every healthcare domain are not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments.\n\nAbout the role\n\nWe are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems.\n\nYou will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required.\n\nThis role is based New York City. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\nIn this role you will\n\n - Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff.\n\n - Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable outcomes.\n\n - Design and implement production AI applications and agentic systems that integrate with customer infrastructure, enterprise APIs, data platforms, electronic health records, claims systems, and operational tools.\n\n - Build with appropriate safeguards for protected health information (PHI), HIPAA, privacy, security, authorization, governance, auditability, and other regulated-delivery requirements.\n\n - Define and operationalize evaluations, validation evidence, human-review workflows, escalation paths, and launch criteria that measure model and system quality against customer-specific acceptance thresholds.\n\n - Use evaluation results, error analysis, observability, and customer feedback to improve system reliability, performance, model selection, workflow impact, and production readiness.\n\n - Distill deployment learnings into reference architectures, interoperability and integration patterns, evaluation harnesses, security controls, and reusable technical primitives for healthcare and other regulated enterprise environments.\n\nYou might thrive in this role if you\n\n - Bring 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience, with the technical depth\n\n - Have operated as a senior engineer, tech lead, or deployment owner who is trusted to make technical decisions in ambiguous environments.\n\n - Are deeply hands-on and have personally owned technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex customer-facing or enterprise systems.\n\n - Have healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards such as Epic, HL7, and FHIR.\n\n - Have exposure to provider or health-system workflows such as clinical operations, revenue cycle management, patient access, or contact centers; or to EHR and interoperability technologies such as Epic, Oracle Health/Cerner, MEDITECH, HL7, FHIR, or health information exchanges.\n\n - Have shipped complex systems as a forward deployed or customer engineer, an engineer inside a payer, provider, or health system, a builder at an EHR, interoperability, revenue cycle, payer-tech, or healthcare infrastructure company, a hands-on technical consultant or integrator, a solutions architect for regulated enterprises, or a technical founder or early engineering leader.\n\n - Apply strong judgment to AI evaluation, privacy, security, governance, and reliability. Prior FDE titles, clinical credentials, and experience across every healthcare domain are not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"e53865e1-604a-4690-9dbf-d65288cca822","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0bb15a83-24bc-40e9-9c8d-6a19643fb7e3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"82feb7ae-06ac-49ab-97cb-6e75444e7d8d","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}},{"id":"d8b894e3-c399-4303-a708-3cef8ff5c1a2","title":"Forward Deployed Engineer (FDE), Healthcare - SF","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T00:06:53.894+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d8b894e3-c399-4303-a708-3cef8ff5c1a2","applyUrl":"https://jobs.ashbyhq.com/openai/d8b894e3-c399-4303-a708-3cef8ff5c1a2/application","descriptionHtml":"About the Team
OpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments.
About the Role
We are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems.
You will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role, you will:
Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff.
Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable outcomes.
Design and implement production AI applications and agentic systems that integrate with customer infrastructure, enterprise APIs, data platforms, electronic health records, claims systems, and operational tools.
Build with appropriate safeguards for protected health information (PHI), HIPAA, privacy, security, authorization, governance, auditability, and other regulated-delivery requirements.
Define and operationalize evaluations, validation evidence, human-review workflows, escalation paths, and launch criteria that measure model and system quality against customer-specific acceptance thresholds.
Use evaluation results, error analysis, observability, and customer feedback to improve system reliability, performance, model selection, workflow impact, and production readiness.
Distill deployment learnings into reference architectures, interoperability and integration patterns, evaluation harnesses, security controls, and reusable technical primitives for healthcare and other regulated enterprise environments.
You might thrive in this role if you:
Bring 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience, with the technical depth
Have operated as a senior engineer, tech lead, or deployment owner who is trusted to make technical decisions in ambiguous environments.
Are deeply hands-on and have personally owned technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex customer-facing or enterprise systems.
Have healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards such as Epic, HL7, and FHIR.
Have exposure to provider or health-system workflows such as clinical operations, revenue cycle management, patient access, or contact centers; or to EHR and interoperability technologies such as Epic, Oracle Health/Cerner, MEDITECH, HL7, FHIR, or health information exchanges.
Have shipped complex systems as a forward deployed or customer engineer, an engineer inside a payer, provider, or health system, a builder at an EHR, interoperability, revenue cycle, payer-tech, or healthcare infrastructure company, a hands-on technical consultant or integrator, a solutions architect for regulated enterprises, or a technical founder or early engineering leader.
Apply strong judgment to AI evaluation, privacy, security, governance, and reliability. Prior FDE titles, clinical credentials, and experience across every healthcare domain are not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Forward Deployed Engineering team partners with healthcare organizations to deploy production AI systems across clinical, operational, and member-facing workflows. We work at the boundary of customer deployment and core platform development, using customer engagements to define repeatable architectures, evaluations, integrations, and operating standards for complex, regulated healthcare environments.\n\nAbout the Role\n\nWe are hiring a Forward Deployed Engineer (FDE) to own end-to-end deployments of our models within healthcare organizations, including payers, providers, health systems, and healthcare technology companies. You will lead technical discovery, architecture, implementation, evaluation, productionization, and handoff, translating complex customer workflows, data, infrastructure, and regulatory constraints into production AI systems.\n\nYou will measure success through production adoption, measurable workflow impact, and evaluation loops that establish customer-specific benchmarks, acceptance criteria, and launch readiness. You’ll collaborate directly with customer technical and operational teams, alongside internal Business, Research, Product, Engineering, and Security partners, to deliver solutions and translate deployment learnings into product improvements. This role owns the technical solution; ownership of the commercial or executive relationship is not required.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\nIn this role, you will:\n\n - Own the technical solution end to end, from customer discovery and workflow scoping through architecture, hands-on implementation, evaluation, production deployment, adoption, and handoff.\n\n - Partner credibly with customer engineers, operators, and domain experts to frame ambiguous problems, define scope, and translate payer, provider, or health-system workflows into technical requirements and measurable outcomes.\n\n - Design and implement production AI applications and agentic systems that integrate with customer infrastructure, enterprise APIs, data platforms, electronic health records, claims systems, and operational tools.\n\n - Build with appropriate safeguards for protected health information (PHI), HIPAA, privacy, security, authorization, governance, auditability, and other regulated-delivery requirements.\n\n - Define and operationalize evaluations, validation evidence, human-review workflows, escalation paths, and launch criteria that measure model and system quality against customer-specific acceptance thresholds.\n\n - Use evaluation results, error analysis, observability, and customer feedback to improve system reliability, performance, model selection, workflow impact, and production readiness.\n\n - Distill deployment learnings into reference architectures, interoperability and integration patterns, evaluation harnesses, security controls, and reusable technical primitives for healthcare and other regulated enterprise environments.\n\nYou might thrive in this role if you:\n\n - Bring 6+ years of software engineering, ML/AI engineering, solutions engineering, technical consulting, or comparable experience, with the technical depth\n\n - Have operated as a senior engineer, tech lead, or deployment owner who is trusted to make technical decisions in ambiguous environments.\n\n - Are deeply hands-on and have personally owned technical discovery, architecture, implementation, evaluation, productionization, and handoff for complex customer-facing or enterprise systems.\n\n - Have healthcare experience including payer workflows, provider operations, EHR systems, or interoperability standards such as Epic, HL7, and FHIR.\n\n - Have exposure to provider or health-system workflows such as clinical operations, revenue cycle management, patient access, or contact centers; or to EHR and interoperability technologies such as Epic, Oracle Health/Cerner, MEDITECH, HL7, FHIR, or health information exchanges.\n\n - Have shipped complex systems as a forward deployed or customer engineer, an engineer inside a payer, provider, or health system, a builder at an EHR, interoperability, revenue cycle, payer-tech, or healthcare infrastructure company, a hands-on technical consultant or integrator, a solutions architect for regulated enterprises, or a technical founder or early engineering leader.\n\n - Apply strong judgment to AI evaluation, privacy, security, governance, and reliability. Prior FDE titles, clinical credentials, and experience across every healthcare domain are not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"e53865e1-604a-4690-9dbf-d65288cca822","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0bb15a83-24bc-40e9-9c8d-6a19643fb7e3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"82feb7ae-06ac-49ab-97cb-6e75444e7d8d","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}},{"id":"bb759305-03a3-442c-a694-ae9ef478b1fd","title":"Asset Compliance Program Lead, Hardware","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T20:23:42.899+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bb759305-03a3-442c-a694-ae9ef478b1fd","applyUrl":"https://jobs.ashbyhq.com/openai/bb759305-03a3-442c-a694-ae9ef478b1fd/application","descriptionHtml":"About the Team
OpenAI’s Central Procurement – Hardware Operations team is building scalable, AI-enabled operating foundations for a rapidly growing hardware footprint. We help the business move quickly while maintaining the data quality and controls needed to manage financial and operational risk responsibly.
As OpenAI scales across R&D, new-product introduction, manufacturing, and third-party custody models, we are building the foundations to absorb complexity without adding unnecessary friction. That means establishing practical standards, strengthening discipline where it matters, using AI thoughtfully, and continuously improving how teams manage hardware operations.
About the Role
We are hiring an Asset Compliance Program Lead to establish the cross-business framework that gives OpenAI reliable lifecycle visibility over hardware-related financial assets and capital equipment. You will define the controls, systems roadmap, and evidence practices needed to manage those assets within OpenAI’s financial-control scope.
This is a senior individual-contributor role in Central Procurement – Hardware Operations within Finance. Distinct from sourcing and transaction execution, you will partner with hardware business units, Accounting, Financial Risk Management, Procurement, contract manufacturers, and other third-party custodians to deploy practical operating mechanisms. These mechanisms will connect how assets are purchased, built, received, moved, held, verified, and retired with the ownership, data, reporting, and evidence needed for financial governance.
The role covers those assets regardless of location or custody, including manufacturing equipment and tooling, supplier- and contract-manufacturer-held assets, leased assets, and other third-party-held equipment.
You will stay close to the operational details—how assets move, where records diverge, which controls are not working, and where evidence is incomplete—and use that view to strengthen processes, accountability, and systems without compromising speed or flexibility.
In this role, you will:
Design and scale the end-to-end asset-compliance operating model across acquisition and capitalization, custody and location tracking, transfers, lifecycle events, inventory and verification, impairment or retirement, and audit-evidence retention.
Define the authoritative asset record and systems roadmap, connecting requests, contracts, purchase orders, invoices, receiving, inventory data, physical custody, transfers, and financial records.
Establish clear ownership and control points across OpenAI teams, suppliers, contract manufacturers, logistics providers, and other third-party custodians.
Build lifecycle reconciliations and a scalable verification model across multiple internal and third-party sites, using risk-based inventories, sample testing, attestations, and corrective-action tracking to identify missing records, ownership or location gaps, unrecorded transfers, unresolved exceptions, and incomplete audit evidence.
Establish an initial baseline of asset exposure and control gaps, then prioritize remediation based on financial, operational, custody, and reporting risk.
Identify recurring issues and use process, system, workflow, automation, and AI-enabled improvements to prevent repeat problems and improve the stakeholder experience.
Shape policy, standards, and governance improvements by bringing operational evidence, implementation insight, and risk findings to the appropriate decision-makers.
Define executive reporting on asset completeness, control performance, audit readiness, remediation progress, and emerging risks.
We’re looking for someone who can both operate and improve the system. This person will be hands-on in asset compliance while building the next version of how the work gets done: clearer standards, reliable data, stronger operating discipline, smarter workflows, and more AI-enabled ways of working.
You might thrive in the role if you:
Have 8+ years of experience in hardware operations, supply chain, manufacturing, asset management, procurement operations, audit, risk and controls, or a similarly control-intensive environment; including experience owning or improving end-to-end asset, custody, inventory, or third-party control processes.
Are experienced in operating in complex hardware environments, such as contract manufacturing, supplier- or third-party-held assets, manufacturing equipment or tooling, global custody, logistics, or physical inventory and verification.
Demonstrate systems fluency, including ERP platforms such as SAP or Oracle and the data flows among procurement, purchase orders, invoices, receiving, inventory, asset records, and the general ledger; experience defining or improving asset-management, workflow, reporting, or control systems.
Have experience establishing audit readiness through risk-based testing, reconciliations, evidence reviews, and remediation; able to build practical operating models from ambiguity and influence senior stakeholders and third parties without formal authority.
Bring practical judgment using AI to improve analysis, documentation, exception management, or workflow design while maintaining appropriate data protection, human review, and validation.
Enjoy turning complex, fragmented operations into practical standards, clear ownership, and scalable operating routines.
Are comfortable moving between detailed problem-solving and cross-functional influence, without relying on formal authority.
Balance a high bar for financial accuracy, audit readiness, and risk management with an enablement-focused approach that helps hardware teams move quickly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Central Procurement – Hardware Operations team is building scalable, AI-enabled operating foundations for a rapidly growing hardware footprint. We help the business move quickly while maintaining the data quality and controls needed to manage financial and operational risk responsibly.\n\nAs OpenAI scales across R&D, new-product introduction, manufacturing, and third-party custody models, we are building the foundations to absorb complexity without adding unnecessary friction. That means establishing practical standards, strengthening discipline where it matters, using AI thoughtfully, and continuously improving how teams manage hardware operations.\n\nAbout the Role\n\nWe are hiring an Asset Compliance Program Lead to establish the cross-business framework that gives OpenAI reliable lifecycle visibility over hardware-related financial assets and capital equipment. You will define the controls, systems roadmap, and evidence practices needed to manage those assets within OpenAI’s financial-control scope.\n\nThis is a senior individual-contributor role in Central Procurement – Hardware Operations within Finance. Distinct from sourcing and transaction execution, you will partner with hardware business units, Accounting, Financial Risk Management, Procurement, contract manufacturers, and other third-party custodians to deploy practical operating mechanisms. These mechanisms will connect how assets are purchased, built, received, moved, held, verified, and retired with the ownership, data, reporting, and evidence needed for financial governance.\n\nThe role covers those assets regardless of location or custody, including manufacturing equipment and tooling, supplier- and contract-manufacturer-held assets, leased assets, and other third-party-held equipment.\n\nYou will stay close to the operational details—how assets move, where records diverge, which controls are not working, and where evidence is incomplete—and use that view to strengthen processes, accountability, and systems without compromising speed or flexibility.\n\nIn this role, you will:\n\n - Design and scale the end-to-end asset-compliance operating model across acquisition and capitalization, custody and location tracking, transfers, lifecycle events, inventory and verification, impairment or retirement, and audit-evidence retention.\n\n - Define the authoritative asset record and systems roadmap, connecting requests, contracts, purchase orders, invoices, receiving, inventory data, physical custody, transfers, and financial records.\n\n - Establish clear ownership and control points across OpenAI teams, suppliers, contract manufacturers, logistics providers, and other third-party custodians.\n\n - Build lifecycle reconciliations and a scalable verification model across multiple internal and third-party sites, using risk-based inventories, sample testing, attestations, and corrective-action tracking to identify missing records, ownership or location gaps, unrecorded transfers, unresolved exceptions, and incomplete audit evidence.\n\n - Establish an initial baseline of asset exposure and control gaps, then prioritize remediation based on financial, operational, custody, and reporting risk.\n\n - Identify recurring issues and use process, system, workflow, automation, and AI-enabled improvements to prevent repeat problems and improve the stakeholder experience.\n\n - Shape policy, standards, and governance improvements by bringing operational evidence, implementation insight, and risk findings to the appropriate decision-makers.\n\n - Define executive reporting on asset completeness, control performance, audit readiness, remediation progress, and emerging risks.\n\nWe’re looking for someone who can both operate and improve the system. This person will be hands-on in asset compliance while building the next version of how the work gets done: clearer standards, reliable data, stronger operating discipline, smarter workflows, and more AI-enabled ways of working.\n\nYou might thrive in the role if you:\n\n - Have 8+ years of experience in hardware operations, supply chain, manufacturing, asset management, procurement operations, audit, risk and controls, or a similarly control-intensive environment; including experience owning or improving end-to-end asset, custody, inventory, or third-party control processes.\n\n - Are experienced in operating in complex hardware environments, such as contract manufacturing, supplier- or third-party-held assets, manufacturing equipment or tooling, global custody, logistics, or physical inventory and verification.\n\n - Demonstrate systems fluency, including ERP platforms such as SAP or Oracle and the data flows among procurement, purchase orders, invoices, receiving, inventory, asset records, and the general ledger; experience defining or improving asset-management, workflow, reporting, or control systems.\n\n - Have experience establishing audit readiness through risk-based testing, reconciliations, evidence reviews, and remediation; able to build practical operating models from ambiguity and influence senior stakeholders and third parties without formal authority.\n\n - Bring practical judgment using AI to improve analysis, documentation, exception management, or workflow design while maintaining appropriate data protection, human review, and validation.\n\n - Enjoy turning complex, fragmented operations into practical standards, clear ownership, and scalable operating routines.\n\n - Are comfortable moving between detailed problem-solving and cross-functional influence, without relying on formal authority.\n\n - Balance a high bar for financial accuracy, audit readiness, and risk management with an enablement-focused approach that helps hardware teams move quickly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"6419f26f-a6f1-46e1-bccb-f26a5a72afa0","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e5dde704-f872-4d85-9f31-84298c481db0","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"e54e4fda-caed-4607-aae4-5b176b84a782","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7facc4fa-70f0-4f2b-8b0c-8bb79c3296c1","title":"Senior Staff Software Engineer, Identity","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-08-06T17:52:18.473+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7facc4fa-70f0-4f2b-8b0c-8bb79c3296c1","applyUrl":"https://jobs.ashbyhq.com/openai/7facc4fa-70f0-4f2b-8b0c-8bb79c3296c1/application","descriptionHtml":"About the Team
The Enterprise Identity team builds the identity foundation that enables organizations to adopt and use OpenAI products securely and reliably. The team owns the enterprise identity stack, including SSO, SCIM, tenant architecture, and identity capabilities across the enterprise admin experience and OpenAI's growing multi-product portfolio.
About the Role
We are looking for a hands-on senior technical leader to own the architecture and evolution of OpenAI's Enterprise Identity systems. You will set the long-term technical vision for the entire stack, establish shared identity primitives across products, and be accountable for systems that are foundational to our enterprise business.
This role requires operating well beyond a single service or feature area. You will identify the most consequential architectural investments, align teams around durable solutions, and ensure our identity platform meets an exceptionally high bar for scale, availability, latency, and security.
This role will be based in our San Francisco or Mountain View office.
In this role, you will:
Own the technical vision and architecture for the Enterprise Identity stack, including SSO, SCIM, tenant architecture, groups, permissions, and identity capabilities in enterprise administration surfaces.
Lead the design and evolution of highly available, latency-sensitive identity systems serving a large and diverse global enterprise customer base.
Establish common identity models and primitives that work consistently across OpenAI's products and enable the organization to scale.
Set a high security bar by anticipating abuse cases, failure modes, and the long-term implications of new capabilities.
Drive alignment across enterprise product, infrastructure, and security partners, resolving ambiguity and influencing roadmaps beyond the immediate team.
Provide technical leadership to senior engineers and raise the quality of architecture and execution across the broader organization.
You might thrive in this role if you:
Have owned the architecture of a broad, business-critical platform or large-scale distributed-systems domain at the senior-staff level.
Have set multi-year technical direction and successfully aligned multiple teams around complex architectural decisions.
Understand enterprise identity, enterprise architecture, and the operational needs of large customers in multi-product environments.
Have experience with SSO, SCIM, identity providers, tenant models, permissions, groups, or adjacent identity infrastructure.
Bring a security-minded, adversarial approach to systems design and instinctively consider how capabilities could fail or be abused.
Can move between deep technical judgment, organizational influence, and hands-on leadership where it matters most.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Enterprise Identity team builds the identity foundation that enables organizations to adopt and use OpenAI products securely and reliably. The team owns the enterprise identity stack, including SSO, SCIM, tenant architecture, and identity capabilities across the enterprise admin experience and OpenAI's growing multi-product portfolio.\n\nAbout the Role\n\nWe are looking for a hands-on senior technical leader to own the architecture and evolution of OpenAI's Enterprise Identity systems. You will set the long-term technical vision for the entire stack, establish shared identity primitives across products, and be accountable for systems that are foundational to our enterprise business.\n\nThis role requires operating well beyond a single service or feature area. You will identify the most consequential architectural investments, align teams around durable solutions, and ensure our identity platform meets an exceptionally high bar for scale, availability, latency, and security.\n\nThis role will be based in our San Francisco or Mountain View office.\n\nIn this role, you will:\n\n - Own the technical vision and architecture for the Enterprise Identity stack, including SSO, SCIM, tenant architecture, groups, permissions, and identity capabilities in enterprise administration surfaces.\n\n - Lead the design and evolution of highly available, latency-sensitive identity systems serving a large and diverse global enterprise customer base.\n\n - Establish common identity models and primitives that work consistently across OpenAI's products and enable the organization to scale.\n\n - Set a high security bar by anticipating abuse cases, failure modes, and the long-term implications of new capabilities.\n\n - Drive alignment across enterprise product, infrastructure, and security partners, resolving ambiguity and influencing roadmaps beyond the immediate team.\n\n - Provide technical leadership to senior engineers and raise the quality of architecture and execution across the broader organization.\n\nYou might thrive in this role if you:\n\n - Have owned the architecture of a broad, business-critical platform or large-scale distributed-systems domain at the senior-staff level.\n\n - Have set multi-year technical direction and successfully aligned multiple teams around complex architectural decisions.\n\n - Understand enterprise identity, enterprise architecture, and the operational needs of large customers in multi-product environments.\n\n - Have experience with SSO, SCIM, identity providers, tenant models, permissions, groups, or adjacent identity infrastructure.\n\n - Bring a security-minded, adversarial approach to systems design and instinctively consider how capabilities could fail or be abused.\n\n - Can move between deep technical judgment, organizational influence, and hands-on leadership where it matters most.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $405K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $405K","compensationTiers":[{"id":"022fd90d-d62c-471a-a547-ca3522200cf9","tierSummary":"$347K – $405K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ef629447-b2c7-4c47-b34a-9e1c0eb97d18","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b40346a4-8279-4707-8eaa-e7fcd32dbea1","summary":"$347K – $405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":405000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":405000}]}},{"id":"9ea666f7-9b16-481f-a16d-f533d45ca795","title":"Partner Director - AWS Alliance Partnership, Japan","department":"Go To Market","team":"Partnerships","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-07T03:34:24.320+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9ea666f7-9b16-481f-a16d-f533d45ca795","applyUrl":"https://jobs.ashbyhq.com/openai/9ea666f7-9b16-481f-a16d-f533d45ca795/application","descriptionHtml":"About the Team
OpenAI’s GTM Partnerships team builds a strategic global partner ecosystem designed to accelerate customer success, support secure AI adoption, and drive growth in support of OpenAI’s mission. We collaborate closely across Sales, Technical Success, Product, Marketing, Operations, and leadership teams to turn strategic partnerships into durable commercial outcomes.
Within that ecosystem, AWS is one of OpenAI’s most strategic partners. Our opportunity extends beyond the direct alliance relationship: we aim to enable AWS teams and the surrounding services-partner ecosystem to build, deliver, and scale OpenAI-powered solutions on AWS infrastructure.
Success requires close collaboration across AWS Japan alliance and field teams, AWS-focused SI practices, cloud architects, field sellers, delivery leaders, OpenAI’s Japan Partner Director, and OpenAI GTM teams. It requires strong operating discipline, scalable co-sell execution, and the ability to translate a strategic alliance into measurable customer outcomes.
About the Role
We are hiring a Partner Director to shape and execute OpenAI’s AWS alliance partnership in Japan. This person will own the direct relationship with AWS Japan while mobilizing AWS Japan field teams and the broader services-partner ecosystem around high-value customer opportunities.
This is a hands-on individual-contributor role operating through influence in Japan. You will work alongside OpenAI’s Japan Partner Director to develop Japan GTM strategies, drive joint account planning, coordinate AWS-related opportunities, and operationally manage selected cross-functional initiatives.
You will build and own the Japan GTM strategy with AWS, translating the alliance into repeatable OpenAI and AWS solutions, field playbooks, governance structures, and co-sell motions that can be adopted across Japan’s customer segments and GTM teams. The right candidate combines alliance leadership with a builder’s mindset and the ability to move comfortably between executive engagement and detailed execution.
In this role, you will:
Jointly shape and execute the Japan AWS alliance strategy and annual operating plan with the Japan Partnerships Lead and Japan GTM leaders.
Own the AWS Japan alliance relationship and coordinate with AWS Japan field teams alongside OpenAI’s Japan Partner Director.
Build trusted relationships with AWS alliance leaders, sales teams, technical teams, cloud architects, industry leaders, and delivery stakeholders.
Develop joint account plans and drive co-sell execution across AWS Japan, OpenAI’s Japan Partner Director, OpenAI Sales teams, and services partners.
Identify, shape, and accelerate qualified AWS-related opportunities and customer engagements.
Mobilize AWS-focused practices within systems integrators, consulting firms, and specialist services partners.
Help partners develop repeatable OpenAI offerings, reference architectures, delivery methodologies, and GTM motions aligned with AWS infrastructure and services.
Drive operating discipline across AWS ACE, Marketplace, partner programs, funding mechanisms, pipeline tracking, partner attribution, and deal-progression workflows.
Build and run the AWS governance model in Japan, including pipeline reviews, operating cadences, executive business reviews, milestone tracking, and escalation management.
Develop scalable sales plays, enablement materials, field communications, and engagement strategies that Japan GTM teams and partners can reuse.
Lead or support contracting where appropriate, coordinating with OpenAI’s Japan Partner Director and legal, finance, and leadership teams.
Aggregate feedback from AWS stakeholders, services partners, customers, and OpenAI Japan GTM teams and translate it into recommendations for Product, Operations, Marketing, and GTM leadership.
Coordinate with Marketing on AWS-related launches, campaigns, enablement activities, and events.
Represent OpenAI with executive presence in AWS, partner, customer, and market-facing conversations.
Travel regularly within Japan, with occasional travel to the United States.
Qualifications:
Direct AWS alliance experience required.
Detailed knowledge of APN onboarding, ACE, AWS Marketplace, funding models, and AWS co-sell workflows required.
8+ years of experience in partnerships, cloud alliances, ecosystem sales, business development, consulting partnerships, or related GTM roles within SaaS, cloud, AI, or platform businesses.
Significant experience building and scaling hyperscaler-alliance motions in Japan.
Established relationships across the AWS Japan alliance, sales, and technical organizations.
Experience working with global and regional systems integrators and consulting firms with substantial AWS cloud practices.
A proven record of driving measurable partner-sourced opportunities, customer wins, and repeatable solutions through strategic partnerships.
Experience supporting complex enterprise opportunities involving cloud modernization, AI transformation, data platforms, or large-scale technical implementations.
Experience leading joint account planning and complex co-sell motions involving multiple internal and external stakeholders.
Comfort engaging C-Suite, cloud leaders, practice heads, and senior business stakeholders in commercially and technically informed conversations.
Experience building scalable partner programs, operating cadences, enablement strategies, sales plays, and field motions.
Strong technical fluency and cloud credibility, with enough depth to engage productively with architects, delivery teams, and technical decision-makers.
Strong commercial judgement and experience leading or supporting contracting processes.
Experience navigating highly matrixed organizations and aligning stakeholders without formal authority.
A demonstrated ability to operate with high ownership in ambiguous, fast-moving environments.
You might thrive in this role if you:
Are a builder who enjoys creating structure and turning Japan’s partner ecosystem into repeatable motions.
Combine a sales mindset with a focus on customer delivery and measurable outcomes.
Build trust quickly with partners and executives while remaining comfortable with detailed execution.
Operate with urgency and sound judgement, focusing deeply where partnership leverage is highest.
Enjoy technical learning and can translate cloud and AI concepts into business value.
Are excited by AI, cloud transformation, and the opportunity to define how OpenAI scales through AWS and strategic services partners in Japan.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s GTM Partnerships team builds a strategic global partner ecosystem designed to accelerate customer success, support secure AI adoption, and drive growth in support of OpenAI’s mission. We collaborate closely across Sales, Technical Success, Product, Marketing, Operations, and leadership teams to turn strategic partnerships into durable commercial outcomes.\n\nWithin that ecosystem, AWS is one of OpenAI’s most strategic partners. Our opportunity extends beyond the direct alliance relationship: we aim to enable AWS teams and the surrounding services-partner ecosystem to build, deliver, and scale OpenAI-powered solutions on AWS infrastructure.\n\nSuccess requires close collaboration across AWS Japan alliance and field teams, AWS-focused SI practices, cloud architects, field sellers, delivery leaders, OpenAI’s Japan Partner Director, and OpenAI GTM teams. It requires strong operating discipline, scalable co-sell execution, and the ability to translate a strategic alliance into measurable customer outcomes.\n\nAbout the Role\n\nWe are hiring a Partner Director to shape and execute OpenAI’s AWS alliance partnership in Japan. This person will own the direct relationship with AWS Japan while mobilizing AWS Japan field teams and the broader services-partner ecosystem around high-value customer opportunities.\n\nThis is a hands-on individual-contributor role operating through influence in Japan. You will work alongside OpenAI’s Japan Partner Director to develop Japan GTM strategies, drive joint account planning, coordinate AWS-related opportunities, and operationally manage selected cross-functional initiatives.\n\nYou will build and own the Japan GTM strategy with AWS, translating the alliance into repeatable OpenAI and AWS solutions, field playbooks, governance structures, and co-sell motions that can be adopted across Japan’s customer segments and GTM teams. The right candidate combines alliance leadership with a builder’s mindset and the ability to move comfortably between executive engagement and detailed execution.\n\nIn this role, you will:\n\n - Jointly shape and execute the Japan AWS alliance strategy and annual operating plan with the Japan Partnerships Lead and Japan GTM leaders.\n\n - Own the AWS Japan alliance relationship and coordinate with AWS Japan field teams alongside OpenAI’s Japan Partner Director.\n\n - Build trusted relationships with AWS alliance leaders, sales teams, technical teams, cloud architects, industry leaders, and delivery stakeholders.\n\n - Develop joint account plans and drive co-sell execution across AWS Japan, OpenAI’s Japan Partner Director, OpenAI Sales teams, and services partners.\n\n - Identify, shape, and accelerate qualified AWS-related opportunities and customer engagements.\n\n - Mobilize AWS-focused practices within systems integrators, consulting firms, and specialist services partners.\n\n - Help partners develop repeatable OpenAI offerings, reference architectures, delivery methodologies, and GTM motions aligned with AWS infrastructure and services.\n\n - Drive operating discipline across AWS ACE, Marketplace, partner programs, funding mechanisms, pipeline tracking, partner attribution, and deal-progression workflows.\n\n - Build and run the AWS governance model in Japan, including pipeline reviews, operating cadences, executive business reviews, milestone tracking, and escalation management.\n\n - Develop scalable sales plays, enablement materials, field communications, and engagement strategies that Japan GTM teams and partners can reuse.\n\n - Lead or support contracting where appropriate, coordinating with OpenAI’s Japan Partner Director and legal, finance, and leadership teams.\n\n - Aggregate feedback from AWS stakeholders, services partners, customers, and OpenAI Japan GTM teams and translate it into recommendations for Product, Operations, Marketing, and GTM leadership.\n\n - Coordinate with Marketing on AWS-related launches, campaigns, enablement activities, and events.\n\n - Represent OpenAI with executive presence in AWS, partner, customer, and market-facing conversations.\n\n - Travel regularly within Japan, with occasional travel to the United States.\n\nQualifications:\n\n - Direct AWS alliance experience required.\n\n - Detailed knowledge of APN onboarding, ACE, AWS Marketplace, funding models, and AWS co-sell workflows required.\n\n - 8+ years of experience in partnerships, cloud alliances, ecosystem sales, business development, consulting partnerships, or related GTM roles within SaaS, cloud, AI, or platform businesses.\n\n - Significant experience building and scaling hyperscaler-alliance motions in Japan.\n\n - Established relationships across the AWS Japan alliance, sales, and technical organizations.\n\n - Experience working with global and regional systems integrators and consulting firms with substantial AWS cloud practices.\n\n - A proven record of driving measurable partner-sourced opportunities, customer wins, and repeatable solutions through strategic partnerships.\n\n - Experience supporting complex enterprise opportunities involving cloud modernization, AI transformation, data platforms, or large-scale technical implementations.\n\n - Experience leading joint account planning and complex co-sell motions involving multiple internal and external stakeholders.\n\n - Comfort engaging C-Suite, cloud leaders, practice heads, and senior business stakeholders in commercially and technically informed conversations.\n\n - Experience building scalable partner programs, operating cadences, enablement strategies, sales plays, and field motions.\n\n - Strong technical fluency and cloud credibility, with enough depth to engage productively with architects, delivery teams, and technical decision-makers.\n\n - Strong commercial judgement and experience leading or supporting contracting processes.\n\n - Experience navigating highly matrixed organizations and aligning stakeholders without formal authority.\n\n - A demonstrated ability to operate with high ownership in ambiguous, fast-moving environments.\n\nYou might thrive in this role if you:\n\n - Are a builder who enjoys creating structure and turning Japan’s partner ecosystem into repeatable motions.\n\n - Combine a sales mindset with a focus on customer delivery and measurable outcomes.\n\n - Build trust quickly with partners and executives while remaining comfortable with detailed execution.\n\n - Operate with urgency and sound judgement, focusing deeply where partnership leverage is highest.\n\n - Enjoy technical learning and can translate cloud and AI concepts into business value.\n\n - Are excited by AI, cloud transformation, and the opportunity to define how OpenAI scales through AWS and strategic services partners in Japan.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"72c497c3-0350-42d6-b538-abd9e9af9041","title":"Account Director, Startups Expansion","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-06T23:51:39.428+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/72c497c3-0350-42d6-b538-abd9e9af9041","applyUrl":"https://jobs.ashbyhq.com/openai/72c497c3-0350-42d6-b538-abd9e9af9041/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.
We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth.
This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
Closely monitor the industry landscape and startup landscape and contribute to corporate strategies.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience in:
8+ years selling platform-as-a-service, cloud, or other API products.
Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.
Supporting the growth and product development of fast-growing, high-performance companies.
Working directly with C-level executives and startup founders.
Communicating technical concepts to customers and internal stakeholders.
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.\n\nWe believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth.\n\nThis role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.\n\n - Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process.\n\n - Own a consumption revenue target.\n\n - Manage consumption revenue forecasts.\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.\n\n - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.\n\n - Closely monitor the industry landscape and startup landscape and contribute to corporate strategies.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience in:\n\n - 8+ years selling platform-as-a-service, cloud, or other API products.\n\n - Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.\n\n - Supporting the growth and product development of fast-growing, high-performance companies.\n\n - Working directly with C-level executives and startup founders.\n\n - Communicating technical concepts to customers and internal stakeholders.\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$405K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$405K","compensationTiers":[{"id":"b8eb7114-ba84-496e-8d18-30d4665ea866","tierSummary":"$405K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"ab94db48-719d-48a9-8d4e-145a46f19c82","summary":"$405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":405000,"maxValue":405000},{"id":"e48c13f1-c252-4dec-bcdf-e5c5a8ddbfd1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3d4f00d0-f705-46e9-a862-d241831e40e3","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":405000,"maxValue":405000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6245809c-5646-4226-9f20-7bc88a4135aa","title":"Account Director, Digital Natives","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-07T02:16:45.637+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6245809c-5646-4226-9f20-7bc88a4135aa","applyUrl":"https://jobs.ashbyhq.com/openai/6245809c-5646-4226-9f20-7bc88a4135aa/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan.
Support your customer accounts from initial engagement to successful deployment and through to renewal.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Own a revenue target.
Manage revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience in:
7+ years selling and renewing platform-as-a-service and/or software-as-a-service.
Designing and executing complex deal strategies.
Supporting the growth of fast-growing, high-performance companies.
Working directly with c-level executives.
Communicating technical concepts to customers and internal stakeholders.
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan.\n\n - Support your customer accounts from initial engagement to successful deployment and through to renewal.\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects.\n\n - Own a revenue target.\n\n - Manage revenue forecasts.\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience in:\n\n - 7+ years selling and renewing platform-as-a-service and/or software-as-a-service.\n\n - Designing and executing complex deal strategies.\n\n - Supporting the growth of fast-growing, high-performance companies.\n\n - Working directly with c-level executives.\n\n - Communicating technical concepts to customers and internal stakeholders.\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"eb4e4757-94b6-4c7d-a3ba-35fad40c0859","title":"Account Director, Large Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Delhi, India","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"India - Remote","address":{"postalAddress":{"addressCountry":"India"}}}],"publishedAt":"2026-08-07T02:17:20.884+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Delhi","addressCountry":"India","addressLocality":"Delhi"}},"jobUrl":"https://jobs.ashbyhq.com/openai/eb4e4757-94b6-4c7d-a3ba-35fad40c0859","applyUrl":"https://jobs.ashbyhq.com/openai/eb4e4757-94b6-4c7d-a3ba-35fad40c0859/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role will be based in Delhi.
In this role, you will:
Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan.
Lead our enterprise prospects’ journeys from consideration to successful deployment.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience in:
10+ years selling platform-as-a-service and/or software-as-a-service.
Achieving revenue targets >$2M per year for more than 3 years.
Designing and executing complex deal strategies.
Supporting the growth of fast-growing, high-performance companies.
Working directly with c-level executives.
Communicating technical concepts to customers and internal stakeholders.
Leading high-visibility customer events (CAB, conferences, product launches, etc.).
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role will be based in Delhi.\n\nIn this role, you will:\n\n - Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan.\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment.\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects.\n\n - Own a consumption revenue target.\n\n - Manage consumption revenue forecasts.\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience in:\n\n - 10+ years selling platform-as-a-service and/or software-as-a-service.\n\n - Achieving revenue targets >$2M per year for more than 3 years.\n\n - Designing and executing complex deal strategies.\n\n - Supporting the growth of fast-growing, high-performance companies.\n\n - Working directly with c-level executives.\n\n - Communicating technical concepts to customers and internal stakeholders.\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.).\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.\n\n You might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e1b8fd3a-315c-4480-9105-98228093d429","title":"Technical Systems Program Manager, User Operations","department":"User Operations","team":"Support Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-11T19:18:29.085+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e1b8fd3a-315c-4480-9105-98228093d429","applyUrl":"https://jobs.ashbyhq.com/openai/e1b8fd3a-315c-4480-9105-98228093d429/application","descriptionHtml":"The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
OpenAI’s top-of-funnel is evolving into a signal-driven, data-orchestrated engine powered by AI-native workflows, enriched customer intelligence, and increasingly interconnected systems. We are looking for a Technical Systems Program Manager to help drive the strategy, alignment, prioritization, and execution of these systems across Salesforce and adjacent platforms.
This role will partner closely with Engineering, Revenue Operations, Data, and Enterprise Platform teams to operationalize scalable CRM workflows. The ideal candidate combines strong technical fluency, operational systems thinking, and stakeholder leadership with the ability to drive execution across highly cross-functional environments.
This role is based in San Francisco, CA, and the team works a hybrid schedule (Monday - Wednesday in office). We will offer relocation assistance if needed.
Own and drive CRM systems initiatives across support
Partner with senior business stakeholders and engineering teams to identify operational pain points, define scalable solutions, evaluate technical tradeoffs, and execute across Salesforce and adjacent platforms
Align cross-functional stakeholders including Revenue Operations, Support Delivery, Risk, Engineering, Data, Legal, and Enterprise Platform teams while driving prioritization and execution
Help operationalize AI-native workflows by defining and building scalable automation, orchestration, agentic workflows, and human-in-the-loop processes in partnership with cross-functional teams
You have 8+ years of experience driving high-impact technical programs in a program management, technical program management or adjacent role
Strong understanding of CRM workflows customer systems supporting user operations or support organizations
Experience working across CRM systems, routing engines, and adjacent systems
Proven ability to drive complex cross-functional initiatives from discovery and stakeholder alignment through execution and operationalization
Strong technical fluency across APIs, integrations, event-driven architectures, enterprise SaaS ecosystems, and Salesforce platform capabilities
Experience partnering closely with Engineering, Revenue Operations, Security, and Enterprise Platform teams
Experience operating within SOX/SOC2-controlled environments with strong understanding of SDLC, QA, release management, and operational governance
Strong written and verbal communication skills with the ability to clearly communicate priorities, tradeoffs, risks, and execution plans
Ability to independently reason through technical system design, integration dependencies, and operational tradeoffs alongside engineering teams
Experience working within AI-native, high-growth, or highly ambiguous operating environments
Exposure to global support operations
Ability to operate scrappily and iteratively while maintaining a strong bias toward scalability, governance, and long-term maintainability
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. \n\n\n\n\nABOUT THE ROLE\n\nOpenAI’s top-of-funnel is evolving into a signal-driven, data-orchestrated engine powered by AI-native workflows, enriched customer intelligence, and increasingly interconnected systems. We are looking for a Technical Systems Program Manager to help drive the strategy, alignment, prioritization, and execution of these systems across Salesforce and adjacent platforms.\n\nThis role will partner closely with Engineering, Revenue Operations, Data, and Enterprise Platform teams to operationalize scalable CRM workflows. The ideal candidate combines strong technical fluency, operational systems thinking, and stakeholder leadership with the ability to drive execution across highly cross-functional environments.\n\nThis role is based in San Francisco, CA, and the team works a hybrid schedule (Monday - Wednesday in office). We will offer relocation assistance if needed. \n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own and drive CRM systems initiatives across support\n\n - Partner with senior business stakeholders and engineering teams to identify operational pain points, define scalable solutions, evaluate technical tradeoffs, and execute across Salesforce and adjacent platforms\n\n - Align cross-functional stakeholders including Revenue Operations, Support Delivery, Risk, Engineering, Data, Legal, and Enterprise Platform teams while driving prioritization and execution \n\n - Help operationalize AI-native workflows by defining and building scalable automation, orchestration, agentic workflows, and human-in-the-loop processes in partnership with cross-functional teams\n\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - You have 8+ years of experience driving high-impact technical programs in a program management, technical program management or adjacent role\n\n - Strong understanding of CRM workflows customer systems supporting user operations or support organizations\n\n - Experience working across CRM systems, routing engines, and adjacent systems\n\n - Proven ability to drive complex cross-functional initiatives from discovery and stakeholder alignment through execution and operationalization\n\n - Strong technical fluency across APIs, integrations, event-driven architectures, enterprise SaaS ecosystems, and Salesforce platform capabilities \n\n - Experience partnering closely with Engineering, Revenue Operations, Security, and Enterprise Platform teams\n\n - Experience operating within SOX/SOC2-controlled environments with strong understanding of SDLC, QA, release management, and operational governance\n\n - Strong written and verbal communication skills with the ability to clearly communicate priorities, tradeoffs, risks, and execution plans\n\n\nNICE TO HAVE\n\n - Ability to independently reason through technical system design, integration dependencies, and operational tradeoffs alongside engineering teams\n\n - Experience working within AI-native, high-growth, or highly ambiguous operating environments\n\n - Exposure to global support operations\n\n - Ability to operate scrappily and iteratively while maintaining a strong bias toward scalability, governance, and long-term maintainability\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"269d3231-e1c9-43ab-a90e-f8767e855ca3","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"87b198f4-d2de-485c-a835-87f07efceade","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"0578ca66-20b2-4d7b-8d37-0168a9e8652f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8ac9a248-4069-45cc-a00e-82f22f1e7ed2","title":"Manager, Cyber - Applied AI Architect ","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T19:56:34.883+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8ac9a248-4069-45cc-a00e-82f22f1e7ed2","applyUrl":"https://jobs.ashbyhq.com/openai/8ac9a248-4069-45cc-a00e-82f22f1e7ed2/application","descriptionHtml":"The Cyber Applied AI Architect Manager leads a team of customer-facing architects who partner with customers throughout the full lifecycle—from technical discovery and architecture design through implementation, deployment, and adoption. As a hands-on people leader, you’ll hire, coach, and develop the team while helping shape its technical approach and customer engagement model. You and your team will work closely with Sales and Solutions Engineering to understand customer security priorities and design AI-enabled solutions using OpenAI models, APIs, Codex, and agentic workflows.
After a customer commits, your team will remain engaged to translate the proposed solution into a production-ready implementation. You’ll provide architectural guidance, support complex technical decisions and escalations, and ensure consistent delivery across customer engagements. The work spans security workflows such as secure code review, vulnerability management, threat detection, incident response, SOC operations, and GRC automation.
In this role, you will:
Hire, coach, and develop a team of Cyber Applied AI Architects, setting clear expectations for technical excellence, customer impact, and career growth.
Establish team priorities, allocate resources, and balance pre-sales engagements with post-sales implementation and adoption.
Lead technical discovery with security executives, practitioners, architects, and engineering teams.
Partner with Sales and Solutions Engineering on AI solution design, demonstrations, workshops, technical validation, and proofs of concept.
Guide your team in translating customer requirements into clear solution architectures, implementation plans, success criteria, and technical milestones.
Oversee solutions from pre-sales architecture and prototyping through production deployment and adoption.
Serve as a senior technical partner for strategic customers, coordinating stakeholders and internal Product, Engineering, Security, and GTM teams.
Remain hands-on in designing, building, and troubleshooting complex integrations involving OpenAI models and APIs, Codex, agents, security tools, cloud platforms, and enterprise workflows.
Set standards for architectural reviews, evaluation frameworks, governance controls, guardrails, monitoring, and human-review processes.
Identify technical risks, resolve escalations, and turn customer feedback into actionable product and engineering priorities.
Measure team performance, customer adoption, and business impact, ensuring AI-enabled solutions deliver meaningful security outcomes.
Build reusable reference architectures, playbooks, demonstrations, and best practices that help the team scale.
You might thrive in this role if you:
Have experience hiring, managing, and developing customer-facing technical teams across solutions architecture, engineering, implementation, or professional services.
Bring experience spanning both pre-sales technical engagement and post-sales delivery, with ownership of customer outcomes.
Have hands-on cybersecurity expertise across areas such as AppSec, DevSecOps, cloud security, SOC, incident response, vulnerability management, identity, or security architecture.
Can coach architects, lead executive-level technical conversations, and remain comfortable designing, building, and troubleshooting solutions.
Have experience applying AI models, APIs, or agentic patterns to practical workflows and guiding pilots into production.
Can prioritize across customer engagements, manage technical escalations, and communicate architectural decisions and tradeoffs clearly.
Enjoy building teams and operating models in ambiguous environments while taking ownership of measurable customer adoption and impact.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"The Cyber Applied AI Architect Manager leads a team of customer-facing architects who partner with customers throughout the full lifecycle—from technical discovery and architecture design through implementation, deployment, and adoption. As a hands-on people leader, you’ll hire, coach, and develop the team while helping shape its technical approach and customer engagement model. You and your team will work closely with Sales and Solutions Engineering to understand customer security priorities and design AI-enabled solutions using OpenAI models, APIs, Codex, and agentic workflows.\n\nAfter a customer commits, your team will remain engaged to translate the proposed solution into a production-ready implementation. You’ll provide architectural guidance, support complex technical decisions and escalations, and ensure consistent delivery across customer engagements. The work spans security workflows such as secure code review, vulnerability management, threat detection, incident response, SOC operations, and GRC automation.\n\nIn this role, you will:\n\n - Hire, coach, and develop a team of Cyber Applied AI Architects, setting clear expectations for technical excellence, customer impact, and career growth.\n\n - Establish team priorities, allocate resources, and balance pre-sales engagements with post-sales implementation and adoption.\n\n - Lead technical discovery with security executives, practitioners, architects, and engineering teams.\n\n - Partner with Sales and Solutions Engineering on AI solution design, demonstrations, workshops, technical validation, and proofs of concept.\n\n - Guide your team in translating customer requirements into clear solution architectures, implementation plans, success criteria, and technical milestones.\n\n - Oversee solutions from pre-sales architecture and prototyping through production deployment and adoption.\n\n - Serve as a senior technical partner for strategic customers, coordinating stakeholders and internal Product, Engineering, Security, and GTM teams.\n\n - Remain hands-on in designing, building, and troubleshooting complex integrations involving OpenAI models and APIs, Codex, agents, security tools, cloud platforms, and enterprise workflows.\n\n - Set standards for architectural reviews, evaluation frameworks, governance controls, guardrails, monitoring, and human-review processes.\n\n - Identify technical risks, resolve escalations, and turn customer feedback into actionable product and engineering priorities.\n\n - Measure team performance, customer adoption, and business impact, ensuring AI-enabled solutions deliver meaningful security outcomes.\n\n - Build reusable reference architectures, playbooks, demonstrations, and best practices that help the team scale.\n\nYou might thrive in this role if you:\n\n - Have experience hiring, managing, and developing customer-facing technical teams across solutions architecture, engineering, implementation, or professional services.\n\n - Bring experience spanning both pre-sales technical engagement and post-sales delivery, with ownership of customer outcomes.\n\n - Have hands-on cybersecurity expertise across areas such as AppSec, DevSecOps, cloud security, SOC, incident response, vulnerability management, identity, or security architecture.\n\n - Can coach architects, lead executive-level technical conversations, and remain comfortable designing, building, and troubleshooting solutions.\n\n - Have experience applying AI models, APIs, or agentic patterns to practical workflows and guiding pilots into production.\n\n - Can prioritize across customer engagements, manage technical escalations, and communicate architectural decisions and tradeoffs clearly.\n\n - Enjoy building teams and operating models in ambiguous environments while taking ownership of measurable customer adoption and impact.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$217K – $241K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$217K - $241K","compensationTiers":[{"id":"b0b3813a-a4b8-477b-8718-2faebc471b80","tierSummary":"$217K – $241K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"9ea579fd-5139-4e04-8cac-d4e0a280fdf7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9f44cf1f-1f71-4f78-bd49-1f3caf0c24f9","summary":"$217K – $241K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":217000,"maxValue":241000},{"id":"ccf4a1ce-6d4c-47a3-95c3-58bafc8bf935","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":217000,"maxValue":241000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1f99d5d3-4512-4247-aaba-3133a3dabf5a","title":"Frontend Software Engineer, ChatGPT Space","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-08T23:10:44.537+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1f99d5d3-4512-4247-aaba-3133a3dabf5a","applyUrl":"https://jobs.ashbyhq.com/openai/1f99d5d3-4512-4247-aaba-3133a3dabf5a/application","descriptionHtml":"The ChatGPT Space team is building a shared workspace where people and AI agents turn ideas into polished, editable work. Space brings teammates, ChatGPT, and dots together around shared knowledge and projects, with creation experiences spanning Pages, Sheets, Slides, and new kinds of artifacts.
We want work to keep improving beyond the first draft, using shared context and collaboration to stay current as projects evolve. We work across product, design, and research, partnering closely with model training teams to shape how frontier models create and edit artifacts. We ship quickly, learn from real usage, and hold a high bar for craft, correctness, and speed.
We’re hiring a Frontend Software Engineer to build a top-tier collaboration experience and help shape how people work with AI. This is a craft-heavy role: you’ll partner closely with design to prototype, iterate, and polish new interaction models, then turn them into reliable, high-performance product experiences.
You’ll help define what great looks like for collaboration between people and agents: how shared context is represented, how contributions and changes are made understandable, and how users stay oriented and in control as work moves between teammates and AI.
Build and ship polished, high-performance UI for Space and its collaborative workflows.
Partner tightly with design to turn prototypes into production-quality experiences, from layout and typography to motion and interaction details.
Develop intuitive interfaces for creating and editing shared content, organizing project context, and reviewing contributions from teammates and AI as work evolves.
Own frontend architecture decisions across component systems, state management, navigation, and rendering performance.
Improve quality and reliability through testing, instrumentation, accessibility, and thoughtful UX for loading, errors, and concurrent changes.
Collaborate with research, platform, and backend partners to bring model capabilities into cohesive creation, editing, and collaboration experiences.
Have strong experience with modern frontend stacks such as React and TypeScript, and a high bar for UI craft.
Love design engineering: sweating the details while keeping velocity.
Have built rich, interactive product experiences and care deeply about performance, responsiveness, and usability.
Enjoy exploring ambiguous problems and iterating rapidly with design and product.
Think in end-to-end workflows and can make complex interactions feel clear and intuitive.
Have experience with collaborative applications, rich-text editors, real-time interfaces, or AI-powered products (nice-to-have).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe ChatGPT Space team is building a shared workspace where people and AI agents turn ideas into polished, editable work. Space brings teammates, ChatGPT, and dots together around shared knowledge and projects, with creation experiences spanning Pages, Sheets, Slides, and new kinds of artifacts.\n\nWe want work to keep improving beyond the first draft, using shared context and collaboration to stay current as projects evolve. We work across product, design, and research, partnering closely with model training teams to shape how frontier models create and edit artifacts. We ship quickly, learn from real usage, and hold a high bar for craft, correctness, and speed.\n\n\n\n\nABOUT THE ROLE\n\nWe’re hiring a Frontend Software Engineer to build a top-tier collaboration experience and help shape how people work with AI. This is a craft-heavy role: you’ll partner closely with design to prototype, iterate, and polish new interaction models, then turn them into reliable, high-performance product experiences.\n\nYou’ll help define what great looks like for collaboration between people and agents: how shared context is represented, how contributions and changes are made understandable, and how users stay oriented and in control as work moves between teammates and AI.\n\n\n\n\nWHAT YOU’LL DO\n\n - Build and ship polished, high-performance UI for Space and its collaborative workflows.\n\n - Partner tightly with design to turn prototypes into production-quality experiences, from layout and typography to motion and interaction details.\n\n - Develop intuitive interfaces for creating and editing shared content, organizing project context, and reviewing contributions from teammates and AI as work evolves.\n\n - Own frontend architecture decisions across component systems, state management, navigation, and rendering performance.\n\n - Improve quality and reliability through testing, instrumentation, accessibility, and thoughtful UX for loading, errors, and concurrent changes.\n\n - Collaborate with research, platform, and backend partners to bring model capabilities into cohesive creation, editing, and collaboration experiences.\n\n\n\n\nYOU MIGHT THRIVE HERE IF YOU\n\n - Have strong experience with modern frontend stacks such as React and TypeScript, and a high bar for UI craft.\n\n - Love design engineering: sweating the details while keeping velocity.\n\n - Have built rich, interactive product experiences and care deeply about performance, responsiveness, and usability.\n\n - Enjoy exploring ambiguous problems and iterating rapidly with design and product.\n\n - Think in end-to-end workflows and can make complex interactions feel clear and intuitive.\n\n - Have experience with collaborative applications, rich-text editors, real-time interfaces, or AI-powered products (nice-to-have).\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"49e8638a-a5e0-4d58-9ce6-78b8d2a22c27","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"2f77c63f-98d3-440e-bfd6-25cb69b3b7ab","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"088b28dc-b182-4bc2-9469-22d036ee1a3a","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"5a9e68f6-30b5-40c0-aa8c-c822c59140d0","title":"Researcher, Recursive Self-Improvement Safety","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-08-07T20:45:25.654+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5a9e68f6-30b5-40c0-aa8c-c822c59140d0","applyUrl":"https://jobs.ashbyhq.com/openai/5a9e68f6-30b5-40c0-aa8c-c822c59140d0/application","descriptionHtml":"Models are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely.
The Preparedness team is dedicated to addressing these critical risks. Our work includes:
Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems.
Mitigation. Keeping misalignment safeguards, alignment tools, and on track to adequately address extreme threats that might arise in the future.
Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework, and partnering with other staff to achieve these targets.
This is urgent, fast-paced work that has far-reaching implications for the company and for society.
Preparedness is hiring strong technical executors to support preparations for accelerated AI development, which may culminate in recursive self-improvement. This work relies on anticipating misalignment risks that might exist in the future, but might not exist now; so it’s especially important that people in this role are tasteful and strategic.
The role is wide-ranging, covering any mitigation for loss of control risk, spanning the design and implementation of better pre-deployment risk-assessment, control measures, RSI-relevant training interventions, and turning one’s technical work into established institutional practices and external-facing communications.
Below is a subset of our focus areas:
Scalable oversight: Establishing practices for model misbehavior monitoring and oversight which remain effective in superhuman model capability regimes, with a focus on bridging from today’s monitoring approaches to future-proof ones.
Automated auditing: As model capabilities increase, we’ll increasingly rely on automated approaches for finding the most severe forms of model misalignments. We’ll both need to sift through large swaths of production traffic to find the most egregious misalignments, and reliably elicit tail risks before deployment.
Rigorous monitorability: Rigorous testing and red-teaming of our measurements of model misbehavior related to loss-of-control (e.g. reward hacking, sandbagging, scheming). This includes better understanding monitorability, and e.g. preparing for potential losses of Chain-of-Thought monitorability.
Model behavior science: Design experiments and evaluations to understand the extent to which models are problematically misaligned, or their safety-relevant capabilities lag behind dangerous capabilities. This may include training model organisms of misbehavior for behaviors not currently present in production, or training interventions to increase safety-relevant capabilities.
Coordination and verification: Prototype technical mechanisms for verifying compliance with potential future AI safety agreements.
AI R&D risk measurement: Track progress toward automation of technical staff to inform OpenAI’s near-term investments in alignment and security.
Maintaining and strengthening RSI safety cases: We’re especially interested in identifying and addressing blindspots of mitigation areas which we may have missed.
Generally, our team alternates between performing rigorous hypothesis-driven research and turning our insights into interventions or control systems which impact production models, with occasional support of engineering teams.
Carefully consider the problems OpenAI might face in the future and how to prepare for them.
Turn an open-ended objective like “prepare for future misalignment threats” into a much more concrete direction (e.g. “stress-test monitors for scheming”) – prioritizing the work that is most useful to start right now.
Execute quickly, building scrappy prototypes, and then improving them iteratively until they become established components of our safety pipelines.
Secure buy-in from other staff at OpenAI when necessary, and communicate your work clearly.
Collaborate with or manage other staff as needed, since we might need to rapidly scale to tackle these problems quickly.
Are an exceptional technical executor.
Have strong strategic and research taste: you can prioritize effectively in domains with weak feedback loops.
Are passionate about mitigating the risks associated with recursive self-improvement.
Are driven by a desire to do whatever work most positively impacts the future of AI development.
Bonus: you have already done work in one of the domains listed above (ML research, AI alignment, AI verification etc).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nModels are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely.\n\nThe Preparedness team is dedicated to addressing these critical risks. Our work includes:\n\n 1. Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems.\n\n 2. Mitigation. Keeping misalignment safeguards, alignment tools, and on track to adequately address extreme threats that might arise in the future.\n\n 3. Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework https://openai.com/index/updating-our-preparedness-framework/, and partnering with other staff to achieve these targets.\n\nThis is urgent, fast-paced work that has far-reaching implications for the company and for society.\n\n\n\n\nABOUT THE ROLE\n\nPreparedness is hiring strong technical executors to support preparations for accelerated AI development, which may culminate in recursive self-improvement. This work relies on anticipating misalignment risks that might exist in the future, but might not exist now; so it’s especially important that people in this role are tasteful and strategic.\n\nThe role is wide-ranging, covering any mitigation for loss of control risk, spanning the design and implementation of better pre-deployment risk-assessment https://openai.com/index/deployment-simulation/, control measures https://openai.com/index/how-we-monitor-internal-coding-agents-misalignment/, RSI-relevant training interventions, and turning one’s technical work into established institutional practices and external-facing communications.\n\nBelow is a subset of our focus areas:\n\n - Scalable oversight: Establishing practices for model misbehavior monitoring and oversight which remain effective in superhuman model capability regimes, with a focus on bridging from today’s monitoring approaches to future-proof ones.\n\n - Automated auditing: As model capabilities increase, we’ll increasingly rely on automated approaches for finding the most severe forms of model misalignments. We’ll both need to sift through large swaths of production traffic https://openai.com/index/how-we-monitor-internal-coding-agents-misalignment/ to find the most egregious misalignments, and reliably elicit tail risks before deployment.\n\n - Rigorous monitorability: Rigorous testing and red-teaming of our measurements of model misbehavior related to loss-of-control (e.g. reward hacking, sandbagging, scheming). This includes better https://arxiv.org/abs/2603.05706 understanding https://alignment.openai.com/accidental-cot-grading/ monitorability https://arxiv.org/abs/2512.18311, and e.g. preparing for potential losses of Chain-of-Thought monitorability.\n\n - Model behavior science: Design experiments and evaluations to understand the extent to which models are problematically misaligned, or their safety-relevant capabilities lag behind dangerous capabilities. This may include training model organisms of misbehavior for behaviors not currently present in production, or training interventions to increase safety-relevant capabilities.\n\n - Coordination and verification: Prototype technical mechanisms for verifying compliance with potential future AI safety agreements.\n\n - AI R&D risk measurement: Track progress toward automation of technical staff to inform OpenAI’s near-term investments in alignment and security.\n\n - Maintaining and strengthening RSI safety cases: We’re especially interested in identifying and addressing blindspots of mitigation areas which we may have missed.\n\nGenerally, our team alternates between performing rigorous hypothesis-driven research and turning our insights into interventions or control systems which impact production models, with occasional support of engineering teams.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Carefully consider the problems OpenAI might face in the future and how to prepare for them.\n\n - Turn an open-ended objective like “prepare for future misalignment threats” into a much more concrete direction (e.g. “stress-test monitors for scheming”) – prioritizing the work that is most useful to start right now.\n\n - Execute quickly, building scrappy prototypes, and then improving them iteratively until they become established components of our safety pipelines.\n\n - Secure buy-in from other staff at OpenAI when necessary, and communicate your work clearly.\n\n - Collaborate with or manage other staff as needed, since we might need to rapidly scale to tackle these problems quickly.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Are an exceptional technical executor.\n\n - Have strong strategic and research taste: you can prioritize effectively in domains with weak feedback loops.\n\n - Are passionate about mitigating the risks associated with recursive self-improvement.\n\n - Are driven by a desire to do whatever work most positively impacts the future of AI development.\n\n - Bonus: you have already done work in one of the domains listed above (ML research, AI alignment, AI verification etc).\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"66b7c776-aa50-4e86-aec1-5c8e07868522","title":"Support Program Manager, Partnerships","department":"User Operations","team":"Support Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T21:03:45.191+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/66b7c776-aa50-4e86-aec1-5c8e07868522","applyUrl":"https://jobs.ashbyhq.com/openai/66b7c776-aa50-4e86-aec1-5c8e07868522/application","descriptionHtml":"About the Team
The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re seeking a Program Manager to lead support readiness and operational programs for OpenAI’s cloud and strategic partnerships. You’ll work closely with Engineering, Product, Support Delivery, and external partners to translate complex technical and business requirements into scalable customer support experiences.
This role will help define how we support customers across partner ecosystems, from launch planning and issue-routing workflows to escalation management and ongoing operational improvements.
In this role, you will:
Lead support readiness for new and existing cloud and strategic partnerships, including launch planning, operational design, and ongoing program execution.
Partner closely with Engineering, Product, go-to-market teams, and external partners to develop support models for technically complex products and integrations.
Define partner-specific customer journeys, support workflows, escalation paths, ownership models, and cross-company handoffs.
Identify operational and technical risks, align stakeholders on solutions, and drive improvements that strengthen the customer experience.
Establish clear success metrics and operating rhythms to monitor partnership health, launch readiness, and support performance.
Use AI and automation to improve partner-related support workflows and scale operations effectively.
You might thrive in this role if you:
Have 8+ years of experience in program management, support operations, partnerships, or related roles within a fast-paced technology environment.
Have experience working closely with engineering teams to translate technical requirements into clear operational plans.
Have experience with cloud platforms, cloud-provider partnerships, or technically complex enterprise products.
Are comfortable navigating ambiguity and driving alignment across internal teams and external partners.
Can move between strategic planning and hands-on execution while maintaining a strong focus on customer outcomes.
Have experience in cybersecurity or life sciences; this background is a plus but not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re seeking a Program Manager to lead support readiness and operational programs for OpenAI’s cloud and strategic partnerships. You’ll work closely with Engineering, Product, Support Delivery, and external partners to translate complex technical and business requirements into scalable customer support experiences.\n\nThis role will help define how we support customers across partner ecosystems, from launch planning and issue-routing workflows to escalation management and ongoing operational improvements.\n\nIn this role, you will:\n\n - Lead support readiness for new and existing cloud and strategic partnerships, including launch planning, operational design, and ongoing program execution.\n\n - Partner closely with Engineering, Product, go-to-market teams, and external partners to develop support models for technically complex products and integrations.\n\n - Define partner-specific customer journeys, support workflows, escalation paths, ownership models, and cross-company handoffs.\n\n - Identify operational and technical risks, align stakeholders on solutions, and drive improvements that strengthen the customer experience.\n\n - Establish clear success metrics and operating rhythms to monitor partnership health, launch readiness, and support performance.\n\n - Use AI and automation to improve partner-related support workflows and scale operations effectively.\n\nYou might thrive in this role if you:\n\n - Have 8+ years of experience in program management, support operations, partnerships, or related roles within a fast-paced technology environment.\n\n - Have experience working closely with engineering teams to translate technical requirements into clear operational plans.\n\n - Have experience with cloud platforms, cloud-provider partnerships, or technically complex enterprise products.\n\n - Are comfortable navigating ambiguity and driving alignment across internal teams and external partners.\n\n - Can move between strategic planning and hands-on execution while maintaining a strong focus on customer outcomes.\n\n - Have experience in cybersecurity or life sciences; this background is a plus but not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $310K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $310K","compensationTiers":[{"id":"6184d890-51b4-401e-ad89-d8cf85cd7d69","tierSummary":"$216K – $310K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8be7b198-55c2-4bb4-9da7-0f721c0c3a5a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d320e78f-303b-405c-8436-095c51cca07e","summary":"$216K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":310000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":310000}]}},{"id":"ac371165-c2b3-4289-9e97-0abc68287b91","title":"Researcher, Frontier Risk Mitigations","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-08-10T03:31:03.213+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ac371165-c2b3-4289-9e97-0abc68287b91","applyUrl":"https://jobs.ashbyhq.com/openai/ac371165-c2b3-4289-9e97-0abc68287b91/application","descriptionHtml":"Models are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely.
The Preparedness team is dedicated to addressing these critical risks. Our work includes:
Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems.
Mitigation. Keeping misuse and misalignment safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future.
Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework, and partnering with other staff to achieve these targets.
This is urgent, fast-paced work that has far-reaching implications for the company and for society.
We are seeking exceptional researchers who can push the frontier of safety mitigations. You will help derisk frontier models by developing novel safety mitigations, developing and applying new techniques from domains like interpretability, control, and alignment to ensure the safety of OpenAI’s deployed models. You will play a critical role in defining how a safe AI system should look in the future at OpenAI, making a significant impact on our mission to build and deploy safe AGI.
This role requires strong technical depth and close cross-functional collaboration to ensure our safety mitigations are enforceable, scalable, and effective. We seek researchers who can partner with experts across domains such as misalignment, cybersecurity, and biology in order to develop the best possible end-to-end safety stack.
Work on identifying emerging AI safety risks and new methodologies for exploring and mitigating the impact of such risks
Build (and then continuously refine) the evaluations that enable us to assess the extent of these risks; this might include working with domain experts (be it internal or external)
Set research directions and strategies to make our AI systems safer, more aligned, and more robust
Contribute to the development of “best practices” guidelines for AI safety for OpenAI and across the industry
Evaluate and design effective red-teaming pipelines to examine the end-to-end robustness of our safety systems, and identify areas for future improvement.
Are excited about OpenAI’s mission of building safe, universally beneficial AGI and are aligned with OpenAI’s charter.
Show enthusiasm for long-term AI safety, and have thought deeply about technical paths to safe AGI.
Are willing to “get your hands dirty” and apply methods from domains such as interpretability, robustness, alignment, and control to make OpenAI’s models safe.
Bring 2+ years of experience in the field of AI safety, especially in areas like RLHF, human-AI collaboration, interpretability, or control.
Hold a Ph.D. or other degree in computer science, machine learning, or a related field.
Thrive in environments involving large-scale AI systems.
Possess 4+ years of research engineering experience and proficiency in Python or similar languages.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nModels are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely.\n\nThe Preparedness team is dedicated to addressing these critical risks. Our work includes:\n\n 1. Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems.\n\n 2. Mitigation. Keeping misuse and misalignment safeguards, alignment tools, and security measures on track to adequately address extreme threats that might arise in the future.\n\n 3. Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework https://openai.com/index/updating-our-preparedness-framework/, and partnering with other staff to achieve these targets.\n\nThis is urgent, fast-paced work that has far-reaching implications for the company and for society.\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking exceptional researchers who can push the frontier of safety mitigations. You will help derisk frontier models by developing novel safety mitigations, developing and applying new techniques from domains like interpretability, control, and alignment to ensure the safety of OpenAI’s deployed models. You will play a critical role in defining how a safe AI system should look in the future at OpenAI, making a significant impact on our mission to build and deploy safe AGI.\n\nThis role requires strong technical depth and close cross-functional collaboration to ensure our safety mitigations are enforceable, scalable, and effective. We seek researchers who can partner with experts across domains such as misalignment, cybersecurity, and biology in order to develop the best possible end-to-end safety stack.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Work on identifying emerging AI safety risks and new methodologies for exploring and mitigating the impact of such risks\n\n - Build (and then continuously refine) the evaluations that enable us to assess the extent of these risks; this might include working with domain experts (be it internal or external)\n\n - Set research directions and strategies to make our AI systems safer, more aligned, and more robust\n\n - Contribute to the development of “best practices” guidelines for AI safety for OpenAI and across the industry\n\n - Evaluate and design effective red-teaming pipelines to examine the end-to-end robustness of our safety systems, and identify areas for future improvement.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Are excited about OpenAI’s mission https://openai.com/mission/ of building safe, universally beneficial AGI and are aligned with OpenAI’s charter https://openai.com/charter/.\n\n - Show enthusiasm for long-term AI safety, and have thought deeply about technical paths to safe AGI.\n\n - Are willing to “get your hands dirty” and apply methods from domains such as interpretability, robustness, alignment, and control to make OpenAI’s models safe.\n\n - Bring 2+ years of experience in the field of AI safety, especially in areas like RLHF, human-AI collaboration, interpretability, or control.\n\n - Hold a Ph.D. or other degree in computer science, machine learning, or a related field.\n\n - Thrive in environments involving large-scale AI systems.\n\n - Possess 4+ years of research engineering experience and proficiency in Python or similar languages.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"51977acc-b1f8-48af-bde6-95ddba936d65","title":"Forward Deployed Engineer (FDE), Legal-NYC","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-26T17:58:25.333+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/51977acc-b1f8-48af-bde6-95ddba936d65","applyUrl":"https://jobs.ashbyhq.com/openai/51977acc-b1f8-48af-bde6-95ddba936d65/application","descriptionHtml":"OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM).
We are hiring a Forward Deployed Engineer (FDE) to build and deploy AI systems for legal work. You will embed deeply with customers—often working closely with senior legal practitioners—to identify the right first use case, rapidly prototype a solution, and prove measurable value. Early engagements may focus on creating a “hero” workflow that shows how OpenAI’s models can support legal analysis, drafting, research, or real-time work with complex case records.
You will own the technical work from discovery and proof of concept through production adoption, while translating customer workflows and constraints into clear product feedback. As the motion matures, you will turn successful deployments into repeatable patterns that can scale across larger accounts and the broader legal market.
This role is based in San Francisco or New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance. Travel up to 50% may be required.
Embed with law firms and legal teams to understand their workflows, identify high-value opportunities, and select the right initial use cases to prove value.
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Bring 5+ years of software engineering, ML engineering, or technical deployment experience with customer-facing ownership in financial services or adjacent regulated industries.
Have experience with legal technology, legal services, compliance-heavy workflows, or professional services; this is helpful but not required.
Have owned complex AI or data-driven systems end-to-end, from scoping through production adoption, in environments where errors carry real financial or regulatory consequences.
Write and review production-grade code across backend and frontend systems using Python, JavaScript, or comparable stacks.
Have deployed systems powered by LLMs or generative models and understand how model behavior, evaluation, and guardrails affect user trust and business outcomes.
Communicate clearly across engineering, product, risk, compliance, and executive stakeholders, translating technical trade-offs into decision quality and risk posture.
Apply systems thinking with high execution standards, turning incidents, escalations, and failures into improved operating standards and repeatable deployment patterns.
Stay calm and decisive when delivery is urgent, ambiguous, and high-stakes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM).\n\n\n\n\nABOUT THE ROLE\n\nWe are hiring a Forward Deployed Engineer (FDE) to build and deploy AI systems for legal work. You will embed deeply with customers—often working closely with senior legal practitioners—to identify the right first use case, rapidly prototype a solution, and prove measurable value. Early engagements may focus on creating a “hero” workflow that shows how OpenAI’s models can support legal analysis, drafting, research, or real-time work with complex case records.\n\nYou will own the technical work from discovery and proof of concept through production adoption, while translating customer workflows and constraints into clear product feedback. As the motion matures, you will turn successful deployments into repeatable patterns that can scale across larger accounts and the broader legal market.\n\nThis role is based in San Francisco or New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance. Travel up to 50% may be required.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Embed with law firms and legal teams to understand their workflows, identify high-value opportunities, and select the right initial use cases to prove value.\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Bring 5+ years of software engineering, ML engineering, or technical deployment experience with customer-facing ownership in financial services or adjacent regulated industries.\n\n - Have experience with legal technology, legal services, compliance-heavy workflows, or professional services; this is helpful but not required.\n\n - Have owned complex AI or data-driven systems end-to-end, from scoping through production adoption, in environments where errors carry real financial or regulatory consequences.\n\n - Write and review production-grade code across backend and frontend systems using Python, JavaScript, or comparable stacks.\n\n - Have deployed systems powered by LLMs or generative models and understand how model behavior, evaluation, and guardrails affect user trust and business outcomes.\n\n - Communicate clearly across engineering, product, risk, compliance, and executive stakeholders, translating technical trade-offs into decision quality and risk posture.\n\n - Apply systems thinking with high execution standards, turning incidents, escalations, and failures into improved operating standards and repeatable deployment patterns.\n\n - Stay calm and decisive when delivery is urgent, ambiguous, and high-stakes.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"153f0ea1-2308-4c6b-889b-850136b2c54a","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f1e9a4ce-32f9-42d6-ba99-e30ed5d0ad90","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2aeab2dd-0edc-4991-b0dc-4a18f9c2d2bc","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}},{"id":"8960d7b6-b345-478f-a5ad-67beaa32f425","title":"Product Marketing Lead, Verticals","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T14:59:08.316+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8960d7b6-b345-478f-a5ad-67beaa32f425","applyUrl":"https://jobs.ashbyhq.com/openai/8960d7b6-b345-478f-a5ad-67beaa32f425/application","descriptionHtml":"About the Team
OpenAI’s marketing team advances our mission by helping people and organizations understand what AI can make possible and how to put it to work responsibly. Industry product marketing connects our technology with the needs of specific markets, bringing customer insight into our decisions and helping customers move from interest to meaningful adoption. We are looking for product marketing leads across Life Sciences, Healthcare, and Financial Services. Each lead will own the strategy and execution for their industry and help shape OpenAI’s place in it.
About the Role
This is a senior leadership role that is responsible for shaping our go-to-market in a given vertical. You’ll make choices about priority use cases, shape our positioning, and align teams around a focused plan. You’ll bring evidence from the market into product and go-to-market decisions, build relationships with senior customer leaders, and stay close to execution.
You’ll be accountable for an industry strategy that earns customer trust, increases adoption, and supports business growth. We’re looking for someone who can set a long-term direction, influence consequential decisions, and build the programs and customer evidence needed to deliver on it.
In This Role You Will
Own the industry strategy. Assess the market, choose priority segments and use cases, and define a clear plan for growth, including where we will not focus.
Shape product and go-to-market decisions. Bring customer needs, market evidence, and competitive insight to Product, Research, and GTM leaders. Make clear recommendations and work through tradeoffs.
Build executive customer relationships. Engage senior business and technical leaders on their priorities, AI opportunities, adoption barriers, and measures of success.
Define our industry positioning. Explain where OpenAI can deliver differentiated value, grounded in customer realities and the capabilities and limitations of our products.
Develop customer evidence. Work with customers and internal teams to document credible outcomes and ROI, understand what makes adoption successful, and build repeatable use cases.
Lead cross-functional execution. Align Product, Sales, Solutions, Partnerships, Marketing, and Customer Success around priorities and outcomes. Turn the strategy into launches, executive programs, campaigns, and field enablement.
Set the bar for credibility and trust. Partner with Policy, Legal, and Comms on accurate claims and responsible customer-facing guidance in regulated, high-trust industries.
Be accountable for results. Set measures tied to adoption, pipeline contribution, and market growth. Evaluate performance with GTM partners and adjust priorities and investment as evidence changes.
You Might Thrive in This Role If You
10+ years of experience leading product marketing, industry strategy, or enterprise go-to-market work at significant scale, with a track record of shaping strategy and delivering measurable business outcomes.
Bring deep expertise in Financial Services, Healthcare, or Life Sciences, including how organizations buy, adopt technology, manage risk, and measure value.
Have the credibility to advise C-suite customers and the judgment to challenge assumptions respectfully.
Can influence consequential decisions across senior technical and commercial leaders without relying on formal authority.
Understand complex enterprise technology and translate it into clear positioning and compelling narratives without overstating what it can do.
Combine strategic judgment with hands-on execution. You can set a direction, write the first draft, and follow through across launches, customer programs, and field enablement.
Use customer evidence, product usage, and market insight to make decisions and adapt quickly in an ambiguous, fast-moving environment.
Bring strong writing and editorial judgment, technical curiosity, and a commitment to helping organizations adopt AI safely and responsibly.
Workplace & Location
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s marketing team advances our mission by helping people and organizations understand what AI can make possible and how to put it to work responsibly. Industry product marketing connects our technology with the needs of specific markets, bringing customer insight into our decisions and helping customers move from interest to meaningful adoption. We are looking for product marketing leads across Life Sciences, Healthcare, and Financial Services. Each lead will own the strategy and execution for their industry and help shape OpenAI’s place in it.\n\n\n\nAbout the Role\n\nThis is a senior leadership role that is responsible for shaping our go-to-market in a given vertical. You’ll make choices about priority use cases, shape our positioning, and align teams around a focused plan. You’ll bring evidence from the market into product and go-to-market decisions, build relationships with senior customer leaders, and stay close to execution.\n\nYou’ll be accountable for an industry strategy that earns customer trust, increases adoption, and supports business growth. We’re looking for someone who can set a long-term direction, influence consequential decisions, and build the programs and customer evidence needed to deliver on it.\n\n\n\nIn This Role You Will\n\n - Own the industry strategy. Assess the market, choose priority segments and use cases, and define a clear plan for growth, including where we will not focus.\n\n - Shape product and go-to-market decisions. Bring customer needs, market evidence, and competitive insight to Product, Research, and GTM leaders. Make clear recommendations and work through tradeoffs.\n\n - Build executive customer relationships. Engage senior business and technical leaders on their priorities, AI opportunities, adoption barriers, and measures of success.\n\n - Define our industry positioning. Explain where OpenAI can deliver differentiated value, grounded in customer realities and the capabilities and limitations of our products.\n\n - Develop customer evidence. Work with customers and internal teams to document credible outcomes and ROI, understand what makes adoption successful, and build repeatable use cases.\n\n - Lead cross-functional execution. Align Product, Sales, Solutions, Partnerships, Marketing, and Customer Success around priorities and outcomes. Turn the strategy into launches, executive programs, campaigns, and field enablement.\n\n - Set the bar for credibility and trust. Partner with Policy, Legal, and Comms on accurate claims and responsible customer-facing guidance in regulated, high-trust industries.\n\n - Be accountable for results. Set measures tied to adoption, pipeline contribution, and market growth. Evaluate performance with GTM partners and adjust priorities and investment as evidence changes.\n\n\n\nYou Might Thrive in This Role If You\n\n - 10+ years of experience leading product marketing, industry strategy, or enterprise go-to-market work at significant scale, with a track record of shaping strategy and delivering measurable business outcomes.\n\n - Bring deep expertise in Financial Services, Healthcare, or Life Sciences, including how organizations buy, adopt technology, manage risk, and measure value.\n\n - Have the credibility to advise C-suite customers and the judgment to challenge assumptions respectfully.\n\n - Can influence consequential decisions across senior technical and commercial leaders without relying on formal authority.\n\n - Understand complex enterprise technology and translate it into clear positioning and compelling narratives without overstating what it can do.\n\n - Combine strategic judgment with hands-on execution. You can set a direction, write the first draft, and follow through across launches, customer programs, and field enablement.\n\n - Use customer evidence, product usage, and market insight to make decisions and adapt quickly in an ambiguous, fast-moving environment.\n\n - Bring strong writing and editorial judgment, technical curiosity, and a commitment to helping organizations adopt AI safely and responsibly.\n\n\n\nWorkplace & Location\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$381K – $423K • Offers Equity","scrapeableCompensationSalarySummary":"$381K - $423K","compensationTiers":[{"id":"8b89b042-8ca3-484c-8043-a29bee4440c6","tierSummary":"$381K – $423K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"91840959-b273-4751-b252-bea8edd43864","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"5df50e31-2918-4c2a-9c1b-1defd578c77d","summary":"$381K – $423K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":381000,"maxValue":423000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":381000,"maxValue":423000}]}},{"id":"38388825-65f9-46c5-b5f4-c783d1fb17d4","title":"Product Marketing Lead, API Models & Research","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-14T19:33:03.072+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/38388825-65f9-46c5-b5f4-c783d1fb17d4","applyUrl":"https://jobs.ashbyhq.com/openai/38388825-65f9-46c5-b5f4-c783d1fb17d4/application","descriptionHtml":"About the Team
The Product Marketing team shapes how OpenAI brings its research, models, and products to market. We work across Research, Product, Engineering, Sales, Communications, and Marketing to translate technical advances into clear customer value, compelling market narratives, and go-to-market strategies that drive meaningful adoption.
About the Role
We’re looking for a senior product marketing leader to shape how OpenAI’s models and research are understood and adopted around the world. You’ll work directly with frontier research teams to understand emerging capabilities and translate them into compelling product strategies, market narratives, and customer experiences.
Your scope will span frontier models, specialized models for cybersecurity and life sciences, multimodal capabilities, and the API portfolio that makes these systems accessible to developers and businesses. You’ll build and lead the team responsible for helping customers understand what our models can do, how they’re evolving, and how to deploy them responsibly.
In this role, you will:
Define the product marketing strategy for OpenAI’s models, research advances, and API portfolio.
Embed with Research, Product, and Engineering to understand model capabilities, evaluations, limitations, and technical tradeoffs.
Shape how OpenAI explains advances in AI to developers, business leaders, and the broader market.
Lead positioning, launches, demonstrations, and adoption strategies across frontier, specialized, and multimodal models.
Help customers navigate model selection, API access, privacy, security, and responsible deployment.
Bring customer and market insights into research and product decisions.
Partner with Sales, Solutions, Partnerships, and regional teams to develop customer narratives, use cases, and enablement.
Work with Communications, Safety, Policy, and Legal to ensure technical claims are accurate and grounded.
Build and lead a high-performing product marketing team and define success across understanding, adoption, and API usage.
You might thrive in this role if you:
Have 12+ years of experience in product marketing across AI, developer platforms, enterprise technology, cloud, or other complex technical products.
You love the craft of product marketing and storytelling, and bring the curiosity, conviction, and passion to thrive in a deeply immersive role.
Have built and led product marketing teams or functions.
Can understand sophisticated technical systems and explain them clearly without losing nuance.
Have worked closely with research, engineering, or advanced product development teams.
Have led major launches and sustained adoption strategies across a product portfolio.
Bring strong judgment in positioning, technical storytelling, and executive communication.
Understand how developers and enterprises evaluate APIs, model capabilities, security, and privacy.
Can operate effectively across senior stakeholders and move between strategic leadership and hands-on execution.
Workplace & Location
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Product Marketing team shapes how OpenAI brings its research, models, and products to market. We work across Research, Product, Engineering, Sales, Communications, and Marketing to translate technical advances into clear customer value, compelling market narratives, and go-to-market strategies that drive meaningful adoption.\n\nAbout the Role\n\nWe’re looking for a senior product marketing leader to shape how OpenAI’s models and research are understood and adopted around the world. You’ll work directly with frontier research teams to understand emerging capabilities and translate them into compelling product strategies, market narratives, and customer experiences.\n\nYour scope will span frontier models, specialized models for cybersecurity and life sciences, multimodal capabilities, and the API portfolio that makes these systems accessible to developers and businesses. You’ll build and lead the team responsible for helping customers understand what our models can do, how they’re evolving, and how to deploy them responsibly.\n\nIn this role, you will:\n\n - Define the product marketing strategy for OpenAI’s models, research advances, and API portfolio.\n\n - Embed with Research, Product, and Engineering to understand model capabilities, evaluations, limitations, and technical tradeoffs.\n\n - Shape how OpenAI explains advances in AI to developers, business leaders, and the broader market.\n\n - Lead positioning, launches, demonstrations, and adoption strategies across frontier, specialized, and multimodal models.\n\n - Help customers navigate model selection, API access, privacy, security, and responsible deployment.\n\n - Bring customer and market insights into research and product decisions.\n\n - Partner with Sales, Solutions, Partnerships, and regional teams to develop customer narratives, use cases, and enablement.\n\n - Work with Communications, Safety, Policy, and Legal to ensure technical claims are accurate and grounded.\n\n - Build and lead a high-performing product marketing team and define success across understanding, adoption, and API usage.\n\nYou might thrive in this role if you:\n\n - Have 12+ years of experience in product marketing across AI, developer platforms, enterprise technology, cloud, or other complex technical products.\n\n - You love the craft of product marketing and storytelling, and bring the curiosity, conviction, and passion to thrive in a deeply immersive role.\n\n - Have built and led product marketing teams or functions.\n\n - Can understand sophisticated technical systems and explain them clearly without losing nuance.\n\n - Have worked closely with research, engineering, or advanced product development teams.\n\n - Have led major launches and sustained adoption strategies across a product portfolio.\n\n - Bring strong judgment in positioning, technical storytelling, and executive communication.\n\n - Understand how developers and enterprises evaluate APIs, model capabilities, security, and privacy.\n\n - Can operate effectively across senior stakeholders and move between strategic leadership and hands-on execution.\n\nWorkplace & Location\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$374K – $415K • Offers Equity","scrapeableCompensationSalarySummary":"$374K - $415K","compensationTiers":[{"id":"34d3edd9-aff5-46e2-80ba-543544c903bd","tierSummary":"$374K – $415K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"72c2cbc5-81c9-403b-a2ca-6cca4f4a41ad","summary":"$374K – $415K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":374000,"maxValue":415000},{"id":"99613208-3dcb-4900-9fec-07d8f1ed7365","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":374000,"maxValue":415000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"099dd6af-b017-4a60-85d5-4c79da3a9ead","title":"Full Stack Software Engineer - Codex for Finance","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-13T16:31:47.234+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/099dd6af-b017-4a60-85d5-4c79da3a9ead","applyUrl":"https://jobs.ashbyhq.com/openai/099dd6af-b017-4a60-85d5-4c79da3a9ead/application","descriptionHtml":"OpenAI for Financial Services is part of OpenAI's Verticals organization, which focuses on accelerating the economy and knowledge work. We build AI products for financial institutions and the professionals who power them, from investment bankers and research analysts to investors and other financial services teams.
We combine OpenAI's models, financial data, and enterprise knowledge to help professionals research companies, analyze markets, and produce high-quality work in the tools they use every day.
We're a small, entrepreneurial team working closely with customers and partners across research, product, design, engineering, and go-to-market to bring new capabilities from idea to production.
We're looking for full-stack engineers to build new, AI-native products on top of ChatGPT Work and Codex. This is zero-to-one work: you'll help define how financial professionals research, analyze, and make decisions alongside AI.
You'll own the experience across the stack, work directly with customers to understand their workflows, and collaborate across OpenAI to turn new model capabilities into products that professionals can trust.
Your work will shape how some of the world's largest financial institutions adopt AI and how financial knowledge work gets done.
Build a new financial services app within ChatGPT Work and Codex, creating intuitive AI-native experiences for company research, financial analysis, document review, and professional work products.
Develop new product experiences around enterprise memory that learn from an organization's knowledge, workflows, and context, and adapt to how its teams work.
Develop the APIs, services, and integrations required to connect user experiences with financial data providers, enterprise systems, and OpenAI's models.
Work closely with product and design to turn ambiguous customer problems into polished, useful, and reliable products.
Work directly with financial institutions to understand customer needs, unblock deployments, and turn feedback into meaningful product improvements.
Partner with research, security, infrastructure, and other engineering teams to take new capabilities from early prototype to scaled production.
5+ years of professional software engineering experience, with a strong track record of building and shipping production software across the stack.
Expertise in TypeScript, React, and modern web technologies, along with strong experience building backend services in languages such as Python, Go, Rust, or TypeScript.
Experience designing and building complex product interfaces, APIs, and integrations that work together as a cohesive user experience.
Strong product instincts and the ability to move from an ambiguous customer problem to a practical, well-engineered solution.
Comfort working across the stack and organizational boundaries when that is what it takes to ship a great product.
A high bar for usability, reliability, security, and performance, particularly in enterprise or other high-trust environments.
Interest in AI and how model capabilities can be applied to complex professional work; direct AI/ML or financial services experience is helpful but not required.
Experience as a founder, an early engineer at a startup, or an engineer who has helped build a new product from scratch is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI for Financial Services is part of OpenAI's Verticals organization, which focuses on accelerating the economy and knowledge work. We build AI products for financial institutions and the professionals who power them, from investment bankers and research analysts to investors and other financial services teams.\n\nWe combine OpenAI's models, financial data, and enterprise knowledge to help professionals research companies, analyze markets, and produce high-quality work in the tools they use every day.\n\nWe're a small, entrepreneurial team working closely with customers and partners across research, product, design, engineering, and go-to-market to bring new capabilities from idea to production.\n\n \n\n\nABOUT THE ROLE\n\nWe're looking for full-stack engineers to build new, AI-native products on top of ChatGPT Work and Codex. This is zero-to-one work: you'll help define how financial professionals research, analyze, and make decisions alongside AI.\n\nYou'll own the experience across the stack, work directly with customers to understand their workflows, and collaborate across OpenAI to turn new model capabilities into products that professionals can trust.\n\nYour work will shape how some of the world's largest financial institutions adopt AI and how financial knowledge work gets done.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Build a new financial services app within ChatGPT Work and Codex, creating intuitive AI-native experiences for company research, financial analysis, document review, and professional work products.\n\n - Develop new product experiences around enterprise memory that learn from an organization's knowledge, workflows, and context, and adapt to how its teams work.\n\n - Develop the APIs, services, and integrations required to connect user experiences with financial data providers, enterprise systems, and OpenAI's models.\n\n - Work closely with product and design to turn ambiguous customer problems into polished, useful, and reliable products.\n\n - Work directly with financial institutions to understand customer needs, unblock deployments, and turn feedback into meaningful product improvements.\n\n - Partner with research, security, infrastructure, and other engineering teams to take new capabilities from early prototype to scaled production.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - 5+ years of professional software engineering experience, with a strong track record of building and shipping production software across the stack.\n\n - Expertise in TypeScript, React, and modern web technologies, along with strong experience building backend services in languages such as Python, Go, Rust, or TypeScript.\n\n - Experience designing and building complex product interfaces, APIs, and integrations that work together as a cohesive user experience.\n\n - Strong product instincts and the ability to move from an ambiguous customer problem to a practical, well-engineered solution.\n\n - Comfort working across the stack and organizational boundaries when that is what it takes to ship a great product.\n\n - A high bar for usability, reliability, security, and performance, particularly in enterprise or other high-trust environments.\n\n - Interest in AI and how model capabilities can be applied to complex professional work; direct AI/ML or financial services experience is helpful but not required.\n\n - Experience as a founder, an early engineer at a startup, or an engineer who has helped build a new product from scratch is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"8df24022-bd65-41af-8e58-d7f4531306a5","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d9aca665-4045-4cff-9253-b703a23b9409","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"484c377d-2ceb-49be-a725-d58ae703921f","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"a23bd45a-e192-460d-bd34-a0f6c4bc6865","title":"Backend Software Engineer - Codex for Finance","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-11T19:23:49.234+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a23bd45a-e192-460d-bd34-a0f6c4bc6865","applyUrl":"https://jobs.ashbyhq.com/openai/a23bd45a-e192-460d-bd34-a0f6c4bc6865/application","descriptionHtml":"OpenAI for Financial Services is part of OpenAI's Verticals organization, which focuses on accelerating the economy and knowledge work. We build AI products for financial institutions and the professionals who power them, from investment bankers and research analysts to investors and other financial services teams.
We combine OpenAI's models, financial data, and enterprise knowledge to help professionals research companies, analyze markets, and produce high-quality work in the tools they use every day.
We're a small, entrepreneurial team working closely with customers and partners across research, product, design, engineering, and go-to-market to bring new capabilities from idea to production.
We're looking for backend engineers to build the systems that make advanced AI useful, reliable, and trustworthy in financial services. You'll build the data systems, agentic workflows, and enterprise integrations behind our products. You'll also help bring them into production at some of the world's largest financial institutions.
This is a product-minded engineering role with significant ownership and zero-to-one building. You'll shape new products from the ground up, work directly with customers to understand their workflows, and collaborate across OpenAI to turn new model capabilities into products that professionals can trust with high-stakes work.
Design and build backend systems that power AI-native financial workflows across ChatGPT Work and Codex.
Build infrastructure to ingest, index, retrieve, and serve financial data, company filings, market information, and firm-specific knowledge at scale.
Develop integrations with financial data providers, enterprise knowledge systems, and customer environments, including the authentication, authorization, and entitlements required to use them securely.
Build the systems that let models and agents use the right tools and data, preserve source provenance, and produce accurate, verifiable outputs.
Improve the reliability, latency, observability, and quality of production systems, and develop evaluations that measure how well they perform on real financial workflows.
Work directly with financial institutions to understand customer needs, unblock deployments, and turn feedback into meaningful product improvements.
Partner with product, design, research, security, and other engineering teams to take new capabilities from early prototype to scaled production.
5+ years of professional software engineering experience, with a strong track record of building and operating production backend systems.
Proficiency in one or more backend languages, such as Python, Go, Rust, or TypeScript, and a strong foundation in APIs, data systems, and distributed systems.
Experience building data-intensive applications, search or retrieval systems, infrastructure platforms, or complex integrations.
Strong product instincts and the ability to move from an ambiguous customer problem to a practical, well-engineered solution.
Comfort working across the stack and organizational boundaries when that is what it takes to ship a great product.
A high bar for reliability, security, privacy, and performance, particularly in enterprise or other high-trust environments.
Interest in AI and how model capabilities can be applied to complex professional work; direct AI/ML or financial services experience is helpful but not required.
Experience as a founder, an early engineer at a startup, or an engineer who has helped build a new product from scratch is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI for Financial Services is part of OpenAI's Verticals organization, which focuses on accelerating the economy and knowledge work. We build AI products for financial institutions and the professionals who power them, from investment bankers and research analysts to investors and other financial services teams.\n\nWe combine OpenAI's models, financial data, and enterprise knowledge to help professionals research companies, analyze markets, and produce high-quality work in the tools they use every day.\n\nWe're a small, entrepreneurial team working closely with customers and partners across research, product, design, engineering, and go-to-market to bring new capabilities from idea to production.\n\n \n\n\nABOUT THE ROLE\n\nWe're looking for backend engineers to build the systems that make advanced AI useful, reliable, and trustworthy in financial services. You'll build the data systems, agentic workflows, and enterprise integrations behind our products. You'll also help bring them into production at some of the world's largest financial institutions.\n\nThis is a product-minded engineering role with significant ownership and zero-to-one building. You'll shape new products from the ground up, work directly with customers to understand their workflows, and collaborate across OpenAI to turn new model capabilities into products that professionals can trust with high-stakes work.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Design and build backend systems that power AI-native financial workflows across ChatGPT Work and Codex.\n\n - Build infrastructure to ingest, index, retrieve, and serve financial data, company filings, market information, and firm-specific knowledge at scale.\n\n - Develop integrations with financial data providers, enterprise knowledge systems, and customer environments, including the authentication, authorization, and entitlements required to use them securely.\n\n - Build the systems that let models and agents use the right tools and data, preserve source provenance, and produce accurate, verifiable outputs.\n\n - Improve the reliability, latency, observability, and quality of production systems, and develop evaluations that measure how well they perform on real financial workflows.\n\n - Work directly with financial institutions to understand customer needs, unblock deployments, and turn feedback into meaningful product improvements.\n\n - Partner with product, design, research, security, and other engineering teams to take new capabilities from early prototype to scaled production.\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE: \n\n - 5+ years of professional software engineering experience, with a strong track record of building and operating production backend systems.\n\n - Proficiency in one or more backend languages, such as Python, Go, Rust, or TypeScript, and a strong foundation in APIs, data systems, and distributed systems.\n\n - Experience building data-intensive applications, search or retrieval systems, infrastructure platforms, or complex integrations.\n\n - Strong product instincts and the ability to move from an ambiguous customer problem to a practical, well-engineered solution.\n\n - Comfort working across the stack and organizational boundaries when that is what it takes to ship a great product.\n\n - A high bar for reliability, security, privacy, and performance, particularly in enterprise or other high-trust environments.\n\n - Interest in AI and how model capabilities can be applied to complex professional work; direct AI/ML or financial services experience is helpful but not required.\n\n - Experience as a founder, an early engineer at a startup, or an engineer who has helped build a new product from scratch is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"8685e114-d806-4b0a-b874-58c6763d1358","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"36cc4c5f-eaba-4d9f-9943-b1fad0f0dae0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"dae9c562-eed0-4cd4-892c-b96a6339536f","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"b65f9125-2c3a-4507-bb20-6213952b5f2c","title":"Senior Program Manager, Consumer Device Safety Operations","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-11T16:13:55.815+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b65f9125-2c3a-4507-bb20-6213952b5f2c","applyUrl":"https://jobs.ashbyhq.com/openai/b65f9125-2c3a-4507-bb20-6213952b5f2c/application","descriptionHtml":"At OpenAI, the User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems.
This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving company priorities. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time.
We are looking for a senior program manager to build the safety, quality, and risk operations supporting a new category of consumer devices. You will translate ambiguous product risks and evolving requirements into practical operating models, workflows, escalation paths, launch-readiness plans, and cross-functional decision-making. This is a foundational role: the systems you build will shape how OpenAI launches, monitors, and improves a new category of consumer devices safely at scale.
You will help establish how potential safety incidents, product-quality concerns, sensitive customer escalations, privacy-sensitive issues, and other emerging device risks are identified, investigated, resolved, and incorporated into product and operational improvements. You will turn incomplete requirements into practical workflows, decision rights, launch plans, quality controls, measurement, and durable ownership.
The role centers on program building, operational judgment, and execution. We welcome candidates from product safety, quality assurance, regulatory operations, technical program management, healthcare, medical devices, aerospace, consumer technology, and other environments involving complex products or regulated risks. Direct consumer-hardware experience is helpful but not required.
The strongest candidates learn unfamiliar technical domains quickly, ask sharp questions, and translate product, engineering, quality, regulatory, policy, legal, and user needs into operations that work in practice.
Location / work model: San Francisco, CA; hybrid, 3 days/week in-office.
Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential.
Lead strategic operational builds for device-safety and product-quality priorities from problem statement to implemented operating model, including scope, owners, milestones, risks, success measures, and execution cadence.
Define intake, severity criteria, decision rights, evidence requirements, escalation paths, response standards, closure criteria, and post-incident learning for high-risk cases.
Translate product, engineering, quality, regulatory, legal, privacy, policy, support, and operational requirements into practical workflows, clear ownership, playbooks, and measurable operating standards.
Build launch-readiness plans, training, quality controls, reporting, monitoring, and early-life response mechanisms.
Coordinate across Product, Hardware and Software Engineering, Product Safety, Product Quality, Legal, Privacy, Product Policy, Support, Logistics, vendors, and USRO to resolve dependencies and keep critical work moving. Partner with fraud, privacy, legal, and other specialized teams when device-related issues require their expertise.
Use operational data, dashboards, customer signals, product telemetry, case-management systems, AI tools, and qualitative evidence to investigate issues, measure performance, identify patterns, and improve workflows.
Drive critical escalations and cross-functional decisions to closure with clear context, accountable owners, documented decisions, and durable follow-through.
Create the mechanisms that make complex programs run well, including roadmaps, decision logs, risk registers, operating reviews, status updates, and executive communication.
Identify where AI tools, automation, lightweight systems, or simpler workflows can improve speed, consistency, investigation, and quality while preserving appropriate human judgment.
Stand up priority workflows, operate them through launch and stabilization, and transition mature capabilities into durable homes across USRO and partner teams.
Have 8+ years of experience in program management, technical program management, product operations, product safety, quality assurance, regulatory operations, incident management, healthcare operations, or another complex, high-accountability operational field.
Are technically and analytically fluent enough to reason about data flows, telemetry, logs, dashboards, access controls, case systems, automation, and failure modes, even if you are not writing production code.
Have a track record of taking complex, ambiguous, and unstructured work from problem framing through product launch, operational readiness, and scaled operation.
Can create clarity across many moving pieces without losing the few decisions, risks, and dependencies that matter most.
Have sound judgment in high-severity or sensitive situations and can make practical, risk-based decisions with incomplete information.
Build trust and drive alignment across teams without direct authority while keeping ownership, accountability, and escalation paths clear.
Communicate clearly and directly with technical, operational, legal, policy, and executive audiences, especially when tradeoffs are sensitive or evidence is incomplete.
Are highly practical and willing to build and run the first version of a workflow, learn from real cases, and improve the system over time.
Operate calmly in a fast-moving environment, learn new domains quickly, and adjust priorities without losing rigor or follow-through.
Experience with consumer hardware, connected devices, medical devices, healthcare technology, aerospace, robotics, mobility, wearables, or another technically complex or regulated physical product.
Experience with device launches, product quality, field incidents, safety-sensitive customer escalations, repairs, warranty, returns, reverse logistics, or privacy-sensitive sensor and diagnostic data.
A technical degree or equivalent experience partnering closely with hardware, software, data, or systems engineering teams.
Experience with vendor operations, quality-assurance programs, regulated-product operations, incident response, workflow automation, or AI-assisted operations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nAt OpenAI, the User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems.\n\n\n\nThis role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving company priorities. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a senior program manager to build the safety, quality, and risk operations supporting a new category of consumer devices. You will translate ambiguous product risks and evolving requirements into practical operating models, workflows, escalation paths, launch-readiness plans, and cross-functional decision-making. This is a foundational role: the systems you build will shape how OpenAI launches, monitors, and improves a new category of consumer devices safely at scale.\n\n\n\nYou will help establish how potential safety incidents, product-quality concerns, sensitive customer escalations, privacy-sensitive issues, and other emerging device risks are identified, investigated, resolved, and incorporated into product and operational improvements. You will turn incomplete requirements into practical workflows, decision rights, launch plans, quality controls, measurement, and durable ownership.\n\nThe role centers on program building, operational judgment, and execution. We welcome candidates from product safety, quality assurance, regulatory operations, technical program management, healthcare, medical devices, aerospace, consumer technology, and other environments involving complex products or regulated risks. Direct consumer-hardware experience is helpful but not required.\n\n\n\nThe strongest candidates learn unfamiliar technical domains quickly, ask sharp questions, and translate product, engineering, quality, regulatory, policy, legal, and user needs into operations that work in practice.\n\n\n\nLocation / work model: San Francisco, CA; hybrid, 3 days/week in-office.\n\n\n\nPlease note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential.\n\n\nIN THIS ROLE, YOU WILL\n\n - Lead strategic operational builds for device-safety and product-quality priorities from problem statement to implemented operating model, including scope, owners, milestones, risks, success measures, and execution cadence.\n\n - Define intake, severity criteria, decision rights, evidence requirements, escalation paths, response standards, closure criteria, and post-incident learning for high-risk cases.\n\n - Translate product, engineering, quality, regulatory, legal, privacy, policy, support, and operational requirements into practical workflows, clear ownership, playbooks, and measurable operating standards.\n\n - Build launch-readiness plans, training, quality controls, reporting, monitoring, and early-life response mechanisms.\n\n - Coordinate across Product, Hardware and Software Engineering, Product Safety, Product Quality, Legal, Privacy, Product Policy, Support, Logistics, vendors, and USRO to resolve dependencies and keep critical work moving. Partner with fraud, privacy, legal, and other specialized teams when device-related issues require their expertise.\n\n - Use operational data, dashboards, customer signals, product telemetry, case-management systems, AI tools, and qualitative evidence to investigate issues, measure performance, identify patterns, and improve workflows.\n\n - Drive critical escalations and cross-functional decisions to closure with clear context, accountable owners, documented decisions, and durable follow-through.\n\n - Create the mechanisms that make complex programs run well, including roadmaps, decision logs, risk registers, operating reviews, status updates, and executive communication.\n\n - Identify where AI tools, automation, lightweight systems, or simpler workflows can improve speed, consistency, investigation, and quality while preserving appropriate human judgment.\n\n - Stand up priority workflows, operate them through launch and stabilization, and transition mature capabilities into durable homes across USRO and partner teams.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have 8+ years of experience in program management, technical program management, product operations, product safety, quality assurance, regulatory operations, incident management, healthcare operations, or another complex, high-accountability operational field.\n\n - Are technically and analytically fluent enough to reason about data flows, telemetry, logs, dashboards, access controls, case systems, automation, and failure modes, even if you are not writing production code.\n\n - Have a track record of taking complex, ambiguous, and unstructured work from problem framing through product launch, operational readiness, and scaled operation.\n\n - Can create clarity across many moving pieces without losing the few decisions, risks, and dependencies that matter most.\n\n - Have sound judgment in high-severity or sensitive situations and can make practical, risk-based decisions with incomplete information.\n\n - Build trust and drive alignment across teams without direct authority while keeping ownership, accountability, and escalation paths clear.\n\n - Communicate clearly and directly with technical, operational, legal, policy, and executive audiences, especially when tradeoffs are sensitive or evidence is incomplete.\n\n - Are highly practical and willing to build and run the first version of a workflow, learn from real cases, and improve the system over time.\n\n - Operate calmly in a fast-moving environment, learn new domains quickly, and adjust priorities without losing rigor or follow-through.\n\n\nNICE TO HAVE\n\n - Experience with consumer hardware, connected devices, medical devices, healthcare technology, aerospace, robotics, mobility, wearables, or another technically complex or regulated physical product.\n\n - Experience with device launches, product quality, field incidents, safety-sensitive customer escalations, repairs, warranty, returns, reverse logistics, or privacy-sensitive sensor and diagnostic data.\n\n - A technical degree or equivalent experience partnering closely with hardware, software, data, or systems engineering teams.\n\n - Experience with vendor operations, quality-assurance programs, regulated-product operations, incident response, workflow automation, or AI-assisted operations.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"cf09d213-5c79-456b-9db5-3d6b14c66dda","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1a4eb8c5-0ce6-4d2a-8f34-be60406d653e","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"id":"89aec44e-7d3f-4ec8-bfa3-750c2677857a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6b8eed3a-d549-4df8-9ac7-134d4d52c600","title":"Support Delivery Lead - Toronto","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Ontario - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-17T22:24:23.823+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"","addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6b8eed3a-d549-4df8-9ac7-134d4d52c600","applyUrl":"https://jobs.ashbyhq.com/openai/6b8eed3a-d549-4df8-9ac7-134d4d52c600/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform.
This team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization.
The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength.
This Toronto-based role is currently remote and is expected to transition to an in-office arrangement.
Key Responsibilities:
Build and lead a team of the foremost technical and troubleshooting experts at OpenAI. You are the last line of defense before the core Engineering team.
Partner with engineering and customer teams to build out our systems to ensure that we resolve escalated issues. You will engage with senior leaders internally or with customers and coordinate resources across multiple teams as needed.
Take learnings from resolving customer issues and operationalize those solutions at scale, iterating on internal processes with Engineering/Go-To-Market/vendor partners, influencing product roadmaps, and improving overall customer experience with support.
Manage scaling and operations of the team in order to deliver 24x7 coverage globally, including holidays and weekends based on business needs.
Build strong relationships with our customers to ensure their application’s success.
Ensure the team is assisting broadly where needed beyond the ‘core remit’ of the team
Be a part of the broader leadership team in Support. You will have the opportunity to build not just within this team, but across the organization.
Qualifications:
Have 5+ years of experience leading and managing technical support engineering or software engineering teams, ideally in high-scale or fast-paced environments.
Have 10+ years of experience in technical support engineering or software engineering
Have experience leading highly skilled engineering teams and are comfortable empowering senior ICs while setting a clear technical and operational direction.
Bring deep technical experience in application development or infrastructure, paired with a strong instinct for operational systems and customer reliability.
Are a strong cross-functional partner with a proven ability to influence engineering and product roadmaps through support-driven insights.
Take an automation-first approach and have a track record of implementing tooling or processes that scale support impact through AI and systems thinking.
Thrive in ambiguous environments and balance strategic leadership with a willingness to get into technical details when needed.
Are energized by customer impact and excel at building trust with strategic accounts during critical issues or periods of transformation.
Are mission-driven, collaborative, and operate with high integrity and humility.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customer’s adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe are looking for a leader to build and scale our Support Engineering team, which will collaborate directly with our strategic enterprise accounts, our product and engineering teams, as well as our field teams to solve some of the most difficult technical problems faced by our customers. You will lead one of the best technical troubleshooting teams at OpenAI, and our customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. You will play an integral role in building knowledge within the team and be part of strategic initiatives for organizational and process improvements. Working directly with our most strategic customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI platform.\n\nThis team will handle high difficulty situations and issues. The team will be global, providing 24x7 technical coverage for our customers. This will be an opportunity to build this new team from first principles - your leadership will determine the future of this organization.\n\nThe ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength.\n\nThis Toronto-based role is currently remote and is expected to transition to an in-office arrangement.\n\n \n\nKey Responsibilities:\n\n - Build and lead a team of the foremost technical and troubleshooting experts at OpenAI. You are the last line of defense before the core Engineering team.\n\n - Partner with engineering and customer teams to build out our systems to ensure that we resolve escalated issues. You will engage with senior leaders internally or with customers and coordinate resources across multiple teams as needed.\n\n - Take learnings from resolving customer issues and operationalize those solutions at scale, iterating on internal processes with Engineering/Go-To-Market/vendor partners, influencing product roadmaps, and improving overall customer experience with support.\n\n - Manage scaling and operations of the team in order to deliver 24x7 coverage globally, including holidays and weekends based on business needs.\n\n - Build strong relationships with our customers to ensure their application’s success.\n\n - Ensure the team is assisting broadly where needed beyond the ‘core remit’ of the team\n\n - Be a part of the broader leadership team in Support. You will have the opportunity to build not just within this team, but across the organization.\n\n \n\nQualifications:\n\n - Have 5+ years of experience leading and managing technical support engineering or software engineering teams, ideally in high-scale or fast-paced environments.\n\n - Have 10+ years of experience in technical support engineering or software engineering\n\n - Have experience leading highly skilled engineering teams and are comfortable empowering senior ICs while setting a clear technical and operational direction.\n\n - Bring deep technical experience in application development or infrastructure, paired with a strong instinct for operational systems and customer reliability.\n\n - Are a strong cross-functional partner with a proven ability to influence engineering and product roadmaps through support-driven insights.\n\n - Take an automation-first approach and have a track record of implementing tooling or processes that scale support impact through AI and systems thinking.\n\n - Thrive in ambiguous environments and balance strategic leadership with a willingness to get into technical details when needed.\n\n - Are energized by customer impact and excel at building trust with strategic accounts during critical issues or periods of transformation.\n\n - Are mission-driven, collaborative, and operate with high integrity and humility.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"CA$297K – CA$330K • Offers Equity","scrapeableCompensationSalarySummary":"CA$297K - CA$330K","compensationTiers":[{"id":"ac0f15d1-07f7-4985-95c3-8a465bf2b634","tierSummary":"CA$297K – CA$330K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ed2e7c33-e5f2-4b5d-a7f2-eceaca093bcd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"f2b5e48f-4dad-42fa-b812-d22eeb4b3ed6","summary":"CA$297K – CA$330K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":297000,"maxValue":330000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":297000,"maxValue":330000}]}},{"id":"ac43a452-1f50-42a2-816e-f920fdb51823","title":"Financial Systems Engineer","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T16:54:26.162+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ac43a452-1f50-42a2-816e-f920fdb51823","applyUrl":"https://jobs.ashbyhq.com/openai/ac43a452-1f50-42a2-816e-f920fdb51823/application","descriptionHtml":"About the Role
As a Financial Systems Engineer, you will design, build, and operate the financial systems and integrations that support critical accounting processes across Oracle Fusion Cloud and OpenAI’s broader finance technology ecosystem. You’ll partner with Corporate Accounting, Accounts Payable, Revenue Accounting, Supply Chain, Engineering, Data, Tax, and other cross-functional teams to deliver reliable, scalable, and auditable solutions.
This role requires deep Oracle Financials expertise, strong accounting process knowledge, and an engineering mindset. You will work across corporate accounting processes including equity, payroll, accruals, leases, mergers and acquisitions, intercompany, and close; transform Accounts Payable processes; and design solutions for complex supply chain accounting, cost accounting, ASC 606 revenue recognition, and compute and data-center accounting. You’ll help redefine how finance teams work by applying automation, AI, and agentic approaches to reduce manual effort, strengthen controls, and accelerate accounting and close processes.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the solution design, delivery, and continuous improvement of Oracle Fusion Financials and connected finance platforms, acting as both a hands-on engineer and a trusted functional partner.
Partner with Corporate Accounting to improve processes for equity, payroll, expense accruals, lease accounting, mergers and acquisitions, reconciliations, and the month-end and quarter-end close.
Work with Accounts Payable to deliver transformation initiatives across invoice intake, validation, matching, approvals, accounting, payments, supplier experience, exception management, and operational reporting.
Design accounting solutions for complex supply chain initiatives across procurement, receiving, inventory, Supply Chain Financial Orchestration, costing, intercompany flows, logistics, and the lifecycle from acquisition through sale.
Apply strong cost-accounting knowledge to standard cost, landed cost, purchase price variance, inventory valuation, manufacturing and logistics costs, cost of goods sold, and related financial controls.
Partner with Compute and Infrastructure Accounting to design systems solutions for data-center and compute operations, including asset capitalization, construction-in-progress, placed-in-service, depreciation, lease accounting, reconciliations, and close.
Partner with Revenue Accounting, Supply Chain, and Engineering to architect scalable Oracle-integrated solutions for hardware and other complex or nonstandard revenue arrangements under ASC 606, translating contract terms and operational events into accounting rules, data flows, controls, reconciliations, and a timely revenue close.
Translate complex accounting requirements and operational events into system architecture, accounting rules, data models, controls, test scenarios, and integrations with Oracle.
Architect integrations between Oracle and upstream or downstream product, revenue, payroll, treasury, data, and operational systems using REST APIs, events, middleware, and governed data pipelines.
Design and implement Oracle Financial Accounting Hub solutions from scratch for multiple upstream subledger applications, including event models, accounting rules, mappings, integrations, controls, reconciliations, and end-to-end traceability.
Resolve complex intercompany accounting issues involving foreign exchange, balancing, reconciliations, netting, settlement, and multi-entity operations.
Build AI-enabled and agentic finance solutions—including assistants, model context protocols, automated workflows, dynamic dashboards, and conversational access to enterprise data—to reduce manual work and improve decision-making.
Create monitoring, exception handling, reconciliation, regression-testing, and control frameworks so automated processes remain reliable, auditable, and supportable during close.
Triage critical production issues, lead root-cause analysis, and deliver permanent fixes that improve both system design and finance operations.
You might thrive in this role if you have:
10+ years of experience in financial systems engineering, ERP, accounting technology, or solution architecture roles, with demonstrated ownership of complex finance transformation initiatives.
8+ years of hands-on experience with Oracle Fusion Financials and experience with several of the following: General Ledger, Payables, Fixed Assets, Lease Accounting, Intercompany, Cash Management, Cost Accounting, and Financial Accounting Hub.
Experience delivering at least two full-cycle Oracle Fusion implementations or comparably complex enterprise finance programs.
Strong knowledge of corporate accounting processes, including equity, payroll, expense accruals, lease accounting, mergers and acquisitions, reconciliations, and financial close.
Hands-on experience transforming Accounts Payable processes and integrating procurement, invoicing, tax, payments, suppliers, and reporting capabilities.
Deep understanding of supply chain accounting, Supply Chain Financial Orchestration, inventory and cost accounting, standard and landed costs, purchase price variance, logistics costs, and cost of goods sold.
Strong knowledge of ASC 606 and experience designing Oracle-integrated accounting solutions for hardware, supply chain, and other complex or nonstandard revenue arrangements in partnership with Revenue Accounting and Engineering teams.
Experience implementing Oracle Financial Accounting Hub from initial design through production for multiple upstream subledger applications, including accounting rules, integrations, controls, and reconciliations.
Experience Working with enterprise integrations teams using Oracle Integration Cloud, or similar middleware, Oracle Fusion APIs, event-driven patterns, Python, SQL, and modern data platforms.
Demonstrated interest and experience in applying AI, agents, automation, and nontraditional engineering approaches to finance operations and close processes.
Experience supporting compute infrastructure or data-center accounting—including asset capitalization, construction-in-progress, placed-in-service, depreciation, and lease accounting—is a strong advantage.
Experience resolving global intercompany challenges involving foreign exchange, multi-entity balancing, netting, settlement, and reconciliations.
A strong controls and compliance mindset, with the judgment to improve automation and user experience without compromising auditability or data integrity.
Exceptional communication skills and the ability to translate between Accounting, Finance, Engineering, Data, and business stakeholders.
A bias for action paired with systems thinking—you can solve urgent operational problems while designing scalable foundations for future growth.
Bachelor’s or Master’s degree in Information Systems, Computer Science, Engineering, Accounting, Finance, or a related field (or equivalent experience).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nAs a Financial Systems Engineer, you will design, build, and operate the financial systems and integrations that support critical accounting processes across Oracle Fusion Cloud and OpenAI’s broader finance technology ecosystem. You’ll partner with Corporate Accounting, Accounts Payable, Revenue Accounting, Supply Chain, Engineering, Data, Tax, and other cross-functional teams to deliver reliable, scalable, and auditable solutions.\n\nThis role requires deep Oracle Financials expertise, strong accounting process knowledge, and an engineering mindset. You will work across corporate accounting processes including equity, payroll, accruals, leases, mergers and acquisitions, intercompany, and close; transform Accounts Payable processes; and design solutions for complex supply chain accounting, cost accounting, ASC 606 revenue recognition, and compute and data-center accounting. You’ll help redefine how finance teams work by applying automation, AI, and agentic approaches to reduce manual effort, strengthen controls, and accelerate accounting and close processes.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own the solution design, delivery, and continuous improvement of Oracle Fusion Financials and connected finance platforms, acting as both a hands-on engineer and a trusted functional partner.\n\n - Partner with Corporate Accounting to improve processes for equity, payroll, expense accruals, lease accounting, mergers and acquisitions, reconciliations, and the month-end and quarter-end close.\n\n - Work with Accounts Payable to deliver transformation initiatives across invoice intake, validation, matching, approvals, accounting, payments, supplier experience, exception management, and operational reporting.\n\n - Design accounting solutions for complex supply chain initiatives across procurement, receiving, inventory, Supply Chain Financial Orchestration, costing, intercompany flows, logistics, and the lifecycle from acquisition through sale.\n\n - Apply strong cost-accounting knowledge to standard cost, landed cost, purchase price variance, inventory valuation, manufacturing and logistics costs, cost of goods sold, and related financial controls.\n\n - Partner with Compute and Infrastructure Accounting to design systems solutions for data-center and compute operations, including asset capitalization, construction-in-progress, placed-in-service, depreciation, lease accounting, reconciliations, and close.\n\n - Partner with Revenue Accounting, Supply Chain, and Engineering to architect scalable Oracle-integrated solutions for hardware and other complex or nonstandard revenue arrangements under ASC 606, translating contract terms and operational events into accounting rules, data flows, controls, reconciliations, and a timely revenue close.\n\n - Translate complex accounting requirements and operational events into system architecture, accounting rules, data models, controls, test scenarios, and integrations with Oracle.\n\n - Architect integrations between Oracle and upstream or downstream product, revenue, payroll, treasury, data, and operational systems using REST APIs, events, middleware, and governed data pipelines.\n\n - Design and implement Oracle Financial Accounting Hub solutions from scratch for multiple upstream subledger applications, including event models, accounting rules, mappings, integrations, controls, reconciliations, and end-to-end traceability.\n\n - Resolve complex intercompany accounting issues involving foreign exchange, balancing, reconciliations, netting, settlement, and multi-entity operations.\n\n - Build AI-enabled and agentic finance solutions—including assistants, model context protocols, automated workflows, dynamic dashboards, and conversational access to enterprise data—to reduce manual work and improve decision-making.\n\n - Create monitoring, exception handling, reconciliation, regression-testing, and control frameworks so automated processes remain reliable, auditable, and supportable during close.\n\n - Triage critical production issues, lead root-cause analysis, and deliver permanent fixes that improve both system design and finance operations.\n\nYou might thrive in this role if you have:\n\n - 10+ years of experience in financial systems engineering, ERP, accounting technology, or solution architecture roles, with demonstrated ownership of complex finance transformation initiatives.\n\n - 8+ years of hands-on experience with Oracle Fusion Financials and experience with several of the following: General Ledger, Payables, Fixed Assets, Lease Accounting, Intercompany, Cash Management, Cost Accounting, and Financial Accounting Hub.\n\n - Experience delivering at least two full-cycle Oracle Fusion implementations or comparably complex enterprise finance programs.\n\n - Strong knowledge of corporate accounting processes, including equity, payroll, expense accruals, lease accounting, mergers and acquisitions, reconciliations, and financial close.\n\n - Hands-on experience transforming Accounts Payable processes and integrating procurement, invoicing, tax, payments, suppliers, and reporting capabilities.\n\n - Deep understanding of supply chain accounting, Supply Chain Financial Orchestration, inventory and cost accounting, standard and landed costs, purchase price variance, logistics costs, and cost of goods sold.\n\n - Strong knowledge of ASC 606 and experience designing Oracle-integrated accounting solutions for hardware, supply chain, and other complex or nonstandard revenue arrangements in partnership with Revenue Accounting and Engineering teams.\n\n - Experience implementing Oracle Financial Accounting Hub from initial design through production for multiple upstream subledger applications, including accounting rules, integrations, controls, and reconciliations.\n\n - Experience Working with enterprise integrations teams using Oracle Integration Cloud, or similar middleware, Oracle Fusion APIs, event-driven patterns, Python, SQL, and modern data platforms.\n\n - Demonstrated interest and experience in applying AI, agents, automation, and nontraditional engineering approaches to finance operations and close processes.\n\n - Experience supporting compute infrastructure or data-center accounting—including asset capitalization, construction-in-progress, placed-in-service, depreciation, and lease accounting—is a strong advantage.\n\n - Experience resolving global intercompany challenges involving foreign exchange, multi-entity balancing, netting, settlement, and reconciliations.\n\n - A strong controls and compliance mindset, with the judgment to improve automation and user experience without compromising auditability or data integrity.\n\n - Exceptional communication skills and the ability to translate between Accounting, Finance, Engineering, Data, and business stakeholders.\n\n - A bias for action paired with systems thinking—you can solve urgent operational problems while designing scalable foundations for future growth.\n\n - Bachelor’s or Master’s degree in Information Systems, Computer Science, Engineering, Accounting, Finance, or a related field (or equivalent experience).\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$240K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$240K - $266K","compensationTiers":[{"id":"450582a0-9c59-4bd6-8ee7-a14116d196a5","tierSummary":"$240K – $266K • Offers Equity","title":"San Francisco","additionalInformation":null,"components":[{"id":"3bddac47-1863-4f0a-9611-6d68098c54d4","summary":"$240K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"id":"f6d5aacc-da2e-4b99-97f9-178755b29ea0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1e68e5f6-6bda-4d11-89fd-4be731077031","title":"IT Software Architect, SaaS Enablement and Governance","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-14T23:31:56.931+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1e68e5f6-6bda-4d11-89fd-4be731077031","applyUrl":"https://jobs.ashbyhq.com/openai/1e68e5f6-6bda-4d11-89fd-4be731077031/application","descriptionHtml":"About the Team
The SaaS and Software Governance team sits within Corporate IT and helps OpenAI scale from startup-speed tooling to mature enterprise architecture. The team owns practical governance for software, SaaS, integrations, APIs, identity, data access, and agent-enabled workflows, with a mandate to improve security, reduce software sprawl, and help business teams move faster through better foundations.
About the Team
OpenAI is scaling from an emerging, high-velocity startup into a mature enterprise operating model. The IT Software Architect will help shape the software, SaaS, Data integration, and agent-enabled architecture that lets the company move quickly while improving security, compliance, data quality, and customer, partner, and employee experience.
This role is not a traditional ivory-tower architecture function. It is a hands-on governance and enablement role that partners with business teams, IT operations, Security, Procurement, Business Platforms, Applied teams and Data Engineering to guide software decisions, reduce unmanaged sprawl, and build reusable enterprise foundations.
Why This Role Matters
OpenAI’s software footprint is expanding rapidly across SaaS, internally built tools, agents, integrations, APIs, third-party platforms, and application systems that OpenAI. The company needs a stronger tools architecture layer that can help teams make good decisions early, avoid duplicate tools, govern sensitive data and identities, and identify where OpenAI should build instead of buy.
The person in this role will help turn software governance from an approval checkpoint into an enterprise capability: a system that improves speed, reliability, security, and business outcomes.
What You'll Do
Own the target architecture for enterprise software, SaaS, integrations, APIs, and agent-enabled business systems across Corporate IT. Drive deprecation and consolidate targets for enterprise software.
Build lightweight governance patterns that guide teams before software and integration decisions become hard to unwind.
Create architecture standards for identity, access, data movement, API usage, admin rights, auditability, observability, and vendor integration.
Partner with Security to ensure software architecture addresses SSO, SCIM, MFA, privileged access, non-human identities, secrets, token storage, data residency, encryption, retention, and incident response readiness.
Partner with Procurement and Finance to evaluate renewals, rationalization opportunities, enterprise agreements, and build-versus-buy decisions.
Partner deeply with application verticals such as GTM, Finance, Legal, HR, Research, Product, and Operations teams to evaluate agentic business workflows and translate them into scalable enterprise system patterns.
Review proposed SaaS and internally built tools for overlap, risk, integration quality, ownership, lifecycle, supportability, and long-term fit.
Develop reusable architecture blueprints for common capabilities such as intake, workflow, approvals, knowledge management, customer/partner 360, data integration, reporting, content management, learning, surveys, and collaboration.
Help define where OpenAI-native GPT or agent-built solutions should replace or enable point SaaS tools.
Create clear decision records and architecture artifacts that are understandable by business leaders, engineers, security reviewers, and procurement partners.
Drive software catalog maturity by connecting tool inventory, business owner, system owner, integration path, data classification, access model, renewal, risk posture, and support model.
Core Architecture Domains
SaaS governance and software catalog maturity
Enterprise integration architecture, including APIs, event flows, middleware, and system-of-record boundaries
Identity, access, and admin model design across internal and external users
Data architecture for SaaS, customer, supplier, employee, partner, product, consumption, and connected business models.
Agentic workflow architecture and GPT-built replacement patterns
Vendor architecture reviews and enterprise agreement leverage across strategic platforms.
Security, compliance, ITGC, audit evidence, and operational readiness
Support model design, ownership, SLAs, escalation paths, and lifecycle management
What You'll Bring
10+ years of experience in enterprise architecture, business systems architecture, IT architecture, SaaS governance, integration architecture, or a related technical leadership role.
Strong understanding of SaaS operating models, software lifecycle management, software asset management, and vendor/platform governance.
Experience designing integrations across systems, experience in large scale SaaS such as CRM, ERP and Marketplace platforms.
Practical knowledge of identity and access patterns including SSO, OIDC, SAML, SCIM, RBAC/ABAC, privileged admin models, service accounts, OAuth apps, and token governance.
Ability to evaluate software from multiple angles: business value, architecture fit, security posture, data exposure, cost, supportability, user experience, and vendor strategy.
Comfort operating in ambiguity, building structure where little exists, and influencing senior stakeholders without relying only on formal authority.
Ability to write clear architecture decision records, governance standards, system diagrams, business cases, and executive-ready recommendations.
Strong partner orientation: able to help teams move faster while raising the quality of decisions.
Curiosity about AI-native enterprise architecture and where GPT, Codex, and agentic workflows can replace or enable traditional SaaS patterns.
Preferred Experience
Experience scaling IT or business systems from startup-stage tooling into mature enterprise architecture.
Experience with software rationalization, SaaS enablement and deprecation, vendor consolidation, or enterprise license optimization.
Experience with architecting systems in a high-growth environment.
Experience building governance for internally developed tools, low-code/no-code platforms, agents, or employee-built automation.
Experience working closely with Security, GRC, Legal, Procurement, and Finance on cross-functional risk and control programs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe SaaS and Software Governance team sits within Corporate IT and helps OpenAI scale from startup-speed tooling to mature enterprise architecture. The team owns practical governance for software, SaaS, integrations, APIs, identity, data access, and agent-enabled workflows, with a mandate to improve security, reduce software sprawl, and help business teams move faster through better foundations.\n\n\n\nAbout the Team\n\nOpenAI is scaling from an emerging, high-velocity startup into a mature enterprise operating model. The IT Software Architect will help shape the software, SaaS, Data integration, and agent-enabled architecture that lets the company move quickly while improving security, compliance, data quality, and customer, partner, and employee experience.\n\nThis role is not a traditional ivory-tower architecture function. It is a hands-on governance and enablement role that partners with business teams, IT operations, Security, Procurement, Business Platforms, Applied teams and Data Engineering to guide software decisions, reduce unmanaged sprawl, and build reusable enterprise foundations.\n\n\n\nWhy This Role Matters\n\nOpenAI’s software footprint is expanding rapidly across SaaS, internally built tools, agents, integrations, APIs, third-party platforms, and application systems that OpenAI. The company needs a stronger tools architecture layer that can help teams make good decisions early, avoid duplicate tools, govern sensitive data and identities, and identify where OpenAI should build instead of buy.\n\nThe person in this role will help turn software governance from an approval checkpoint into an enterprise capability: a system that improves speed, reliability, security, and business outcomes.\n\n\n\nWhat You'll Do\n\n - Own the target architecture for enterprise software, SaaS, integrations, APIs, and agent-enabled business systems across Corporate IT. Drive deprecation and consolidate targets for enterprise software.\n\n - Build lightweight governance patterns that guide teams before software and integration decisions become hard to unwind.\n\n - Create architecture standards for identity, access, data movement, API usage, admin rights, auditability, observability, and vendor integration.\n\n - Partner with Security to ensure software architecture addresses SSO, SCIM, MFA, privileged access, non-human identities, secrets, token storage, data residency, encryption, retention, and incident response readiness.\n\n - Partner with Procurement and Finance to evaluate renewals, rationalization opportunities, enterprise agreements, and build-versus-buy decisions.\n\n - Partner deeply with application verticals such as GTM, Finance, Legal, HR, Research, Product, and Operations teams to evaluate agentic business workflows and translate them into scalable enterprise system patterns.\n\n - Review proposed SaaS and internally built tools for overlap, risk, integration quality, ownership, lifecycle, supportability, and long-term fit.\n\n - Develop reusable architecture blueprints for common capabilities such as intake, workflow, approvals, knowledge management, customer/partner 360, data integration, reporting, content management, learning, surveys, and collaboration.\n\n - Help define where OpenAI-native GPT or agent-built solutions should replace or enable point SaaS tools.\n\n - Create clear decision records and architecture artifacts that are understandable by business leaders, engineers, security reviewers, and procurement partners.\n\n - Drive software catalog maturity by connecting tool inventory, business owner, system owner, integration path, data classification, access model, renewal, risk posture, and support model.\n\n\n\nCore Architecture Domains\n\n - SaaS governance and software catalog maturity\n\n - Enterprise integration architecture, including APIs, event flows, middleware, and system-of-record boundaries\n\n - Identity, access, and admin model design across internal and external users\n\n - Data architecture for SaaS, customer, supplier, employee, partner, product, consumption, and connected business models.\n\n - Agentic workflow architecture and GPT-built replacement patterns\n\n - Vendor architecture reviews and enterprise agreement leverage across strategic platforms.\n\n - Security, compliance, ITGC, audit evidence, and operational readiness\n\n - Support model design, ownership, SLAs, escalation paths, and lifecycle management\n\n\n\nWhat You'll Bring\n\n - 10+ years of experience in enterprise architecture, business systems architecture, IT architecture, SaaS governance, integration architecture, or a related technical leadership role.\n\n - Strong understanding of SaaS operating models, software lifecycle management, software asset management, and vendor/platform governance.\n\n - Experience designing integrations across systems, experience in large scale SaaS such as CRM, ERP and Marketplace platforms.\n\n - Practical knowledge of identity and access patterns including SSO, OIDC, SAML, SCIM, RBAC/ABAC, privileged admin models, service accounts, OAuth apps, and token governance.\n\n - Ability to evaluate software from multiple angles: business value, architecture fit, security posture, data exposure, cost, supportability, user experience, and vendor strategy.\n\n - Comfort operating in ambiguity, building structure where little exists, and influencing senior stakeholders without relying only on formal authority.\n\n - Ability to write clear architecture decision records, governance standards, system diagrams, business cases, and executive-ready recommendations.\n\n - Strong partner orientation: able to help teams move faster while raising the quality of decisions.\n\n - Curiosity about AI-native enterprise architecture and where GPT, Codex, and agentic workflows can replace or enable traditional SaaS patterns.\n\n\n\nPreferred Experience\n\n - Experience scaling IT or business systems from startup-stage tooling into mature enterprise architecture.\n\n - Experience with software rationalization, SaaS enablement and deprecation, vendor consolidation, or enterprise license optimization.\n\n - Experience with architecting systems in a high-growth environment.\n\n - Experience building governance for internally developed tools, low-code/no-code platforms, agents, or employee-built automation.\n\n - Experience working closely with Security, GRC, Legal, Procurement, and Finance on cross-functional risk and control programs.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"9cadd59a-4f88-4e43-adcd-fdacc0519ea0","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3ff58d80-d0dd-465c-981c-c511f01fe5f3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6dab2231-e9c8-4f46-9964-ad0f20aed5d3","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"ccd3c68b-5860-40b5-9aff-e99da9aa669c","title":"Hardware Finance Sr. Manager","department":"Strategic Finance","team":"Strategic Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-19T00:23:48.084+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ccd3c68b-5860-40b5-9aff-e99da9aa669c","applyUrl":"https://jobs.ashbyhq.com/openai/ccd3c68b-5860-40b5-9aff-e99da9aa669c/application","descriptionHtml":"About the Team
OpenAI’s acquisition of io marks our entry into consumer hardware and our ambition to define the next human–computer interface. Success in hardware requires strong financial stewardship across the full product cost stack—from early design and sourcing decisions through manufacturing, logistics, inventory, returns, and warranty.
Hardware Finance works across Product, Supply Chain, Operations, Accounting, Systems/Data, and Finance to connect business decisions to product cost, inventory, cash, COGS, and margin.
About the Role
We are seeking a Hardware Finance Sr. Manager to own an assigned area of hardware COGS and inventory end to end. The initial assignment will depend on business priorities and the successful candidate’s expertise. It may include BOM and product cost, manufacturing variance analysis, inventory planning, logistics, returns and warranty, customer support, or another connected set of hardware-finance responsibilities.
This is an individual-contributor role with broad scope. Prior hardware experience and deep, hands-on expertise in at least two relevant domains are required. The person will be expected to operate independently, build reusable processes and analytical workflows, and remain accountable for the analysis, judgment, and recommendations.
In this role, you will:
Own an assigned area of hardware COGS and inventory end to end.
Own forecasting, close, and business variance analysis for the assigned scope.
Provide hardware leadership with clear variance explanations, trend analysis, and forward-looking signals that connect business and supplier decisions to inventory, cash, COGS, and margin.
Partner with business teams and Finance Platforms to establish the financial data, systems, and dashboards needed to support analysis.
Ensure data integrity and governance through clear definitions, ownership, validation checks, controls, and review processes.
Improve forecasting, reporting, systems, and finance processes so they remain reliable and can scale as the organization grows.
Build strong cross-functional relationships and identify material risks, opportunities, and tradeoffs early.
Develop practical scenarios and recommendations that help leadership make informed decisions.
Partner across Supply Chain, Operations, Product, Accounting, Systems/Data, and Finance.
Drive alignment without formal authority and communicate complex financial issues clearly to senior stakeholders.
Develop expertise in an adjacent COGS or inventory domain as business priorities evolve.
You might thrive in this role if you have:
8+ years of prior consumer hardware or complex physical-product finance experience.
Deep, hands-on expertise across multiple relevant domains, with demonstrated ownership in at least two.
Demonstrated leadership of ambiguous cross-functional initiatives with material impact.
Strong financial modeling, analytical, communication, and stakeholder-influence skills.
Evidence of building scalable processes, systems, frameworks, or automated workflows.
Ability to identify accounting, control, data, and source implications and engage the right owners.
Ability to lead through influence and improve others’ effectiveness.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s acquisition of io marks our entry into consumer hardware and our ambition to define the next human–computer interface. Success in hardware requires strong financial stewardship across the full product cost stack—from early design and sourcing decisions through manufacturing, logistics, inventory, returns, and warranty.\n\nHardware Finance works across Product, Supply Chain, Operations, Accounting, Systems/Data, and Finance to connect business decisions to product cost, inventory, cash, COGS, and margin.\n\nAbout the Role\n\nWe are seeking a Hardware Finance Sr. Manager to own an assigned area of hardware COGS and inventory end to end. The initial assignment will depend on business priorities and the successful candidate’s expertise. It may include BOM and product cost, manufacturing variance analysis, inventory planning, logistics, returns and warranty, customer support, or another connected set of hardware-finance responsibilities.\n\nThis is an individual-contributor role with broad scope. Prior hardware experience and deep, hands-on expertise in at least two relevant domains are required. The person will be expected to operate independently, build reusable processes and analytical workflows, and remain accountable for the analysis, judgment, and recommendations.\n\nIn this role, you will:\n\n - Own an assigned area of hardware COGS and inventory end to end.\n\n - Own forecasting, close, and business variance analysis for the assigned scope.\n\n - Provide hardware leadership with clear variance explanations, trend analysis, and forward-looking signals that connect business and supplier decisions to inventory, cash, COGS, and margin.\n\n - Partner with business teams and Finance Platforms to establish the financial data, systems, and dashboards needed to support analysis.\n\n - Ensure data integrity and governance through clear definitions, ownership, validation checks, controls, and review processes.\n\n - Improve forecasting, reporting, systems, and finance processes so they remain reliable and can scale as the organization grows.\n\n - Build strong cross-functional relationships and identify material risks, opportunities, and tradeoffs early.\n\n - Develop practical scenarios and recommendations that help leadership make informed decisions.\n\n - Partner across Supply Chain, Operations, Product, Accounting, Systems/Data, and Finance.\n\n - Drive alignment without formal authority and communicate complex financial issues clearly to senior stakeholders.\n\n - Develop expertise in an adjacent COGS or inventory domain as business priorities evolve.\n\nYou might thrive in this role if you have:\n\n - 8+ years of prior consumer hardware or complex physical-product finance experience.\n\n - Deep, hands-on expertise across multiple relevant domains, with demonstrated ownership in at least two.\n\n - Demonstrated leadership of ambiguous cross-functional initiatives with material impact.\n\n - Strong financial modeling, analytical, communication, and stakeholder-influence skills.\n\n - Evidence of building scalable processes, systems, frameworks, or automated workflows.\n\n - Ability to identify accounting, control, data, and source implications and engage the right owners.\n\n - Ability to lead through influence and improve others’ effectiveness.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"2ff270f2-5fd6-4328-bbb6-04e11f90f263","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8d836754-d5b8-4d15-b973-1ec6e556dc77","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e24388ae-3bcf-42be-b66d-85eacd72d269","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000}]}},{"id":"02ec1893-17df-420c-8d19-48eca8edd884","title":"Applied AI Engineer, Codex","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-08T07:11:08.268+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/02ec1893-17df-420c-8d19-48eca8edd884","applyUrl":"https://jobs.ashbyhq.com/openai/02ec1893-17df-420c-8d19-48eca8edd884/application","descriptionHtml":"About the team
The Applied AI Engineering (Codex) team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software.
About the Role
We are seeking a technically deep, creativity-driven Applied AI Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt.
This is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You’ll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world’s most influential companies.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows.
Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout.
Build high-quality demos, reference implementations, and workflow automations, using Codex itself as part of your development process.
Lead large-format workshops, technical deep dives, and hands-on enablement sessions that help engineering organizations adopt AI coding tools effectively and safely.
Contribute technical content including examples, guides, patterns, and best practices to the OpenAI Cookbook to help the broader developer community accelerate their work with Codex.
Gather high-fidelity product insights from real customer deployments and translate them into clear product proposals and model feedback for internal teams.
Influence customer strategy and decision-making by framing how AI coding tools fit into their SDLC, technical roadmap, and organizational workflows.
Serve as a trusted advisor on solution architecture, operational readiness, model configuration, security considerations, and best-practice adoption.
You’ll thrive in this role if you:
Ability to speak Mandarin is a requirement as you will be working with Mandarin-speaking customers and/or vendors in the role.
Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.
Are an active power user of AI coding tools and have deeply customized your own developer workflow; you have a point of view on what makes engineers more productive.
Enjoy building scrappy, high-signal demos, integrations, and prototypes that clearly articulate what Codex can enable, often using Codex to accelerate your own development process.
Have experience delivering large, high-impact workshops or technical training to engineering teams and know how to craft sessions that are engaging, hands-on, and outcomes-driven.
Have contributed technical guides, patterns, or examples publicly and care about clarity, pedagogy, and community impact.
Communicate complex technical concepts in clear, persuasive written and verbal form especially when helping customers make strategic decisions about where and how to apply AI.
Are excited by ambiguous, rapidly evolving problem spaces and enjoy iterating toward novel solutions hand-in-hand with customers.
Care about customer success, reliability, safety, and operational excellence as much as you care about technical ingenuity.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Applied AI Engineering (Codex) team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software.\n\nAbout the Role\n\nWe are seeking a technically deep, creativity-driven Applied AI Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt.\n\nThis is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You’ll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world’s most influential companies.\n\n\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\n \n\nIn this role, you will:\n\n - Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows.\n\n - Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout.\n\n - Build high-quality demos, reference implementations, and workflow automations, using Codex itself as part of your development process.\n\n - Lead large-format workshops, technical deep dives, and hands-on enablement sessions that help engineering organizations adopt AI coding tools effectively and safely.\n\n - Contribute technical content including examples, guides, patterns, and best practices to the OpenAI Cookbook to help the broader developer community accelerate their work with Codex.\n\n - Gather high-fidelity product insights from real customer deployments and translate them into clear product proposals and model feedback for internal teams.\n\n - Influence customer strategy and decision-making by framing how AI coding tools fit into their SDLC, technical roadmap, and organizational workflows.\n\n - Serve as a trusted advisor on solution architecture, operational readiness, model configuration, security considerations, and best-practice adoption.\n\nYou’ll thrive in this role if you:\n\n - Ability to speak Mandarin is a requirement as you will be working with Mandarin-speaking customers and/or vendors in the role.\n\n - Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.\n\n - Are an active power user of AI coding tools and have deeply customized your own developer workflow; you have a point of view on what makes engineers more productive.\n\n - Enjoy building scrappy, high-signal demos, integrations, and prototypes that clearly articulate what Codex can enable, often using Codex to accelerate your own development process.\n\n - Have experience delivering large, high-impact workshops or technical training to engineering teams and know how to craft sessions that are engaging, hands-on, and outcomes-driven.\n\n - Have contributed technical guides, patterns, or examples publicly and care about clarity, pedagogy, and community impact.\n\n - Communicate complex technical concepts in clear, persuasive written and verbal form especially when helping customers make strategic decisions about where and how to apply AI.\n\n - Are excited by ambiguous, rapidly evolving problem spaces and enjoy iterating toward novel solutions hand-in-hand with customers.\n\n - Care about customer success, reliability, safety, and operational excellence as much as you care about technical ingenuity.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6aa78bd0-98d6-4671-a98f-d1010c627eb5","title":"Senior Support Engineer - Toronto","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Ontario - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-15T00:20:15.752+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6aa78bd0-98d6-4671-a98f-d1010c627eb5","applyUrl":"https://jobs.ashbyhq.com/openai/6aa78bd0-98d6-4671-a98f-d1010c627eb5/application","descriptionHtml":"About the Team
The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.
About the Role
We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.
As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.
The nature of this role will be low volume, high difficulty.
This Toronto-based role is currently remote and is expected to transition to an in-office arrangement.
In this role, you will:
Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.
Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.
Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.
In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes.
Design and refine incident response processes and documentation across strategic customers, engineering and support teams.
Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows.
Provide support coverage during holidays and weekends based on business needs.
You might thrive in this role if you:
Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success.
Have 8+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level.
Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation).
Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis.
Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools.
Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications.
Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. \n\nAbout the Role\n\nWe are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment.\n\nAs a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform.\n\nThe nature of this role will be low volume, high difficulty.\n\nThis Toronto-based role is currently remote and is expected to transition to an in-office arrangement.\n\nIn this role, you will:\n\n - Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team.\n\n - Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era.\n\n - Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time.\n\n - In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes.\n\n - Design and refine incident response processes and documentation across strategic customers, engineering and support teams.\n\n - Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows.\n\n - Provide support coverage during holidays and weekends based on business needs.\n\nYou might thrive in this role if you:\n\n - Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success.\n\n - Have 8+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level.\n\n - Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation).\n\n - Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis.\n\n - Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools.\n\n - Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications.\n\n - Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"CA$261K – CA$290K • Offers Equity","scrapeableCompensationSalarySummary":"CA$261K - CA$290K","compensationTiers":[{"id":"c90827c3-54df-4380-8aac-94c5554fd5a5","tierSummary":"CA$261K – CA$290K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c2b61c53-c47d-4738-a3d3-1240b237ff06","summary":"CA$261K – CA$290K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":261000,"maxValue":290000},{"id":"80b79174-4116-4679-bc21-edf302c1cc68","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":261000,"maxValue":290000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null}]}},{"id":"19d112c5-e8f1-4326-80dd-0c0433e116ed","title":"Deal Operations, APAC","department":"Go To Market","team":"Strategy & Operations","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-16T19:21:00.381+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/19d112c5-e8f1-4326-80dd-0c0433e116ed","applyUrl":"https://jobs.ashbyhq.com/openai/19d112c5-e8f1-4326-80dd-0c0433e116ed/application","descriptionHtml":"OpenAI is seeking a senior individual contributor to support revenue growth across APAC by helping sales teams structure and close commercially sound deals. You will balance speed and responsiveness with pricing discipline, consistent processes, and appropriate financial and commercial controls.
In this role, you will be the day-to-day Deal Operations partner for APAC account teams, reviewing pricing, discounts, and commercial terms across new business, renewals, and expansions. You will guide sellers through deal requirements, evaluate non-standard requests, and coordinate the approvals needed to move opportunities through contracting and closure.
You will also develop scalable workflows, guidance, and tools that improve deal turnaround times, documentation quality, and consistency across the region.
This role partners closely with Sales, Finance, Legal, Pricing, and Revenue Operations, with Product and other teams engaged as needed, to resolve deal issues and support accurate execution from quote through contract and booking.
Serve as the primary Deal Operations contact for APAC account teams, managing deal intake, prioritizing requests, and guiding sellers through pricing, review, and approval processes.
Review quotes and proposed commercial terms, including discounts, payment schedules, contract duration, and customer commitments, for accuracy and alignment with pricing guidelines and commercial policies.
Build financial analyses and deal models to assess revenue, margin, discount impact, and profitability, and explain the tradeoffs of proposed deal structures to decision-makers.
Partner with Sales to structure deals that meet customer needs and OpenAI’s commercial objectives, recommending alternatives when proposed terms fall outside established guidelines.
Coordinate deal reviews and required approvals across Finance, Legal, Pricing, and Revenue Operations. Prepare clear recommendations, document decisions, and escalate exceptions to the appropriate stakeholders.
Identify risks in non-standard terms and work with Legal and Finance to resolve contractual, billing, and revenue recognition considerations before execution.
Maintain complete deal records and approval documentation in CRM, CPQ, and contract management systems, and partner with Revenue Operations to align approved terms, executed agreements, and booking information.
Help develop and maintain deal approval policies, escalation paths, pricing guidance, and standardized templates. Improve workflows to reduce bottlenecks while maintaining appropriate controls.
Equip sellers with practical guidance and training on deal requirements and approval processes. Apply AI and automation to improve deal intake, knowledge retrieval, and self-service support.
Track Deal Desk metrics such as turnaround time, approval bottlenecks, exception trends, and quote accuracy. Use recurring deal patterns to recommend improvements to commercial policies, processes, and tools.
8+ years of experience in Deal Desk, commercial finance, pricing, sales operations, or a related function, preferably in a high-growth technology environment.
Hands-on experience reviewing and structuring complex enterprise deals and supporting quoting, commercial approvals, and contracting processes.
Strong financial modeling and analytical skills, including experience assessing pricing, discounts, revenue, margins, and deal profitability.
Knowledge of enterprise software commercial terms and subscription or consumption-based business models, with the judgment to identify issues that require Legal or Finance review.
Strong communication and stakeholder management skills, with the ability to explain commercial tradeoffs, make clear recommendations, and coordinate timely decisions across teams.
Experience with CRM systems, configure-price-quote (CPQ) tools, and contract management platforms, along with strong spreadsheet skills.
Attention to detail and a track record of improving approval workflows, documentation, and operational processes as a business scales.
Sound commercial judgment and the ability to manage competing priorities and tight deadlines while maintaining accuracy and appropriate controls.
A collaborative, hands-on approach to supporting sales teams and familiarity with using AI and automation to improve deal workflows and productivity.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"OpenAI is seeking a senior individual contributor to support revenue growth across APAC by helping sales teams structure and close commercially sound deals. You will balance speed and responsiveness with pricing discipline, consistent processes, and appropriate financial and commercial controls.\n\nIn this role, you will be the day-to-day Deal Operations partner for APAC account teams, reviewing pricing, discounts, and commercial terms across new business, renewals, and expansions. You will guide sellers through deal requirements, evaluate non-standard requests, and coordinate the approvals needed to move opportunities through contracting and closure.\n\nYou will also develop scalable workflows, guidance, and tools that improve deal turnaround times, documentation quality, and consistency across the region.\n\nThis role partners closely with Sales, Finance, Legal, Pricing, and Revenue Operations, with Product and other teams engaged as needed, to resolve deal issues and support accurate execution from quote through contract and booking.\n\n\nWHAT YOU’LL DO\n\n - Serve as the primary Deal Operations contact for APAC account teams, managing deal intake, prioritizing requests, and guiding sellers through pricing, review, and approval processes.\n\n - Review quotes and proposed commercial terms, including discounts, payment schedules, contract duration, and customer commitments, for accuracy and alignment with pricing guidelines and commercial policies.\n\n - Build financial analyses and deal models to assess revenue, margin, discount impact, and profitability, and explain the tradeoffs of proposed deal structures to decision-makers.\n\n - Partner with Sales to structure deals that meet customer needs and OpenAI’s commercial objectives, recommending alternatives when proposed terms fall outside established guidelines.\n\n - Coordinate deal reviews and required approvals across Finance, Legal, Pricing, and Revenue Operations. Prepare clear recommendations, document decisions, and escalate exceptions to the appropriate stakeholders.\n\n - Identify risks in non-standard terms and work with Legal and Finance to resolve contractual, billing, and revenue recognition considerations before execution.\n\n - Maintain complete deal records and approval documentation in CRM, CPQ, and contract management systems, and partner with Revenue Operations to align approved terms, executed agreements, and booking information.\n\n - Help develop and maintain deal approval policies, escalation paths, pricing guidance, and standardized templates. Improve workflows to reduce bottlenecks while maintaining appropriate controls.\n\n - Equip sellers with practical guidance and training on deal requirements and approval processes. Apply AI and automation to improve deal intake, knowledge retrieval, and self-service support.\n\n - Track Deal Desk metrics such as turnaround time, approval bottlenecks, exception trends, and quote accuracy. Use recurring deal patterns to recommend improvements to commercial policies, processes, and tools.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE\n\n - 8+ years of experience in Deal Desk, commercial finance, pricing, sales operations, or a related function, preferably in a high-growth technology environment.\n\n - Hands-on experience reviewing and structuring complex enterprise deals and supporting quoting, commercial approvals, and contracting processes.\n\n - Strong financial modeling and analytical skills, including experience assessing pricing, discounts, revenue, margins, and deal profitability.\n\n - Knowledge of enterprise software commercial terms and subscription or consumption-based business models, with the judgment to identify issues that require Legal or Finance review.\n\n - Strong communication and stakeholder management skills, with the ability to explain commercial tradeoffs, make clear recommendations, and coordinate timely decisions across teams.\n\n - Experience with CRM systems, configure-price-quote (CPQ) tools, and contract management platforms, along with strong spreadsheet skills.\n\n - Attention to detail and a track record of improving approval workflows, documentation, and operational processes as a business scales.\n\n - Sound commercial judgment and the ability to manage competing priorities and tight deadlines while maintaining accuracy and appropriate controls.\n\n - A collaborative, hands-on approach to supporting sales teams and familiarity with using AI and automation to improve deal workflows and productivity.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d7a7c653-19d8-43db-800e-ce4dd2abf9ec","title":"AI Support Engineer - Toronto","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Ontario - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-15T00:22:22.066+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"","addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d7a7c653-19d8-43db-800e-ce4dd2abf9ec","applyUrl":"https://jobs.ashbyhq.com/openai/d7a7c653-19d8-43db-800e-ce4dd2abf9ec/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
This Toronto-based role is currently remote and is expected to transition to an in-office arrangement.
In this role, you will:
Work directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Become a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serve as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows.
Take learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Drive operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Provide occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you:
Have 5+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls.
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Have a bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nThis Toronto-based role is currently remote and is expected to transition to an in-office arrangement.\n\nIn this role, you will:\n\n - Work directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Become a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serve as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows.\n\n - Take learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Drive operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Provide occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\nYou might thrive in this role if you:\n\n - Have 5+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls.\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Have a bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"CA$200K – CA$290K • Offers Equity","scrapeableCompensationSalarySummary":"CA$200K - CA$290K","compensationTiers":[{"id":"a3bf9488-0ee1-44ea-86fc-5182bcfd8be8","tierSummary":"CA$200K – CA$290K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"37f6e0cd-4de6-46cd-8c12-4943a3daaa11","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"id":"02e97528-60ff-4870-8fa9-bc3d04f4959c","summary":"CA$200K – CA$290K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":200000,"maxValue":290000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"CAD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"CAD","minValue":200000,"maxValue":290000}]}},{"id":"9f78c41f-8d39-46c9-b9c3-c3b075905b24","title":"Network Engineer","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-14T00:59:50.761+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9f78c41f-8d39-46c9-b9c3-c3b075905b24","applyUrl":"https://jobs.ashbyhq.com/openai/9f78c41f-8d39-46c9-b9c3-c3b075905b24/application","descriptionHtml":"About the Team
OpenAI’s Network Engineering team within IT and Security advances the mission of deploying artificial general intelligence (AGI) for the benefit of all by delivering secure, scalable, and resilient network services. We build and operate the connectivity that supports OpenAI’s offices, labs, campuses, cloud environments, people, and devices. By combining strong network fundamentals with security, reliability, automation, and user-centered design, we enable impactful AI research, corporate operations, and product innovation.
About the Role
As a Network Engineer at OpenAI, you will design, operate, and continuously improve the global networks that connect our offices, labs, campuses, PoPs, cloud environments, people, and devices. The role spans strategic platform engineering and responsive production operations: you will shape architecture, standards, roadmaps, lifecycle plans, and automation while supporting incidents, escalations, and time-sensitive delivery. Operational signals will inform what we stabilize, simplify, standardize, or automate next.
We work backward from user needs, investigate root causes, own outcomes end-to-end, and move quickly without compromising security. We are looking for a versatile engineer who can make pragmatic reliability and security tradeoffs, communicate clearly, and turn recurring operational work into durable platforms, tooling, and standards. You will partner across IT, Security, AppEng, Research, Applied, workplace teams, carriers, and vendors.
In this role, you will:
Design, implement, and operate secure, scalable enterprise networks across offices, labs, campuses, PoPs, cloud connectivity, and hybrid environments.
Set strategic direction for network services through architecture, standards, roadmaps, lifecycle planning, capacity strategy, and measurable reliability outcomes.
Own production operations, including on-call, incident response, escalations, and time-sensitive delivery, while protecting user experience, security, and business continuity.
Use incident learning, problem management, ticket trends, and telemetry as roadmap inputs, eliminating recurring failure modes through automation, Infrastructure-as-Code, and safer operating standards.
Develop dashboards, telemetry, alerts, and health checks that provide actionable visibility into network performance and failure domains.
Implement and operate routing, switching, wireless, WAN, Internet edge, firewall, NAC, segmentation, and core network services.
Lead network changes, migrations, refreshes, site launches, and service improvements from design through validation and operational handoff.
Partner with security and identity teams to apply least privilege, Zero Trust principles, RBAC, device identity, and appropriate access controls.
Balance long-term platform improvements with urgent operational priorities through clear ownership, documented decisions, deliberate tradeoffs, and transparent communication.
You may be a fit for this role if you have:
Hands-on experience designing and operating enterprise networks using platforms such as Cisco IOS, Cisco Meraki, Palo Alto, Arista, or equivalent technologies.
Strong routing and switching fundamentals, including BGP, OSPF, VLAN/VRF design, WAN, Internet edge, and high-availability patterns.
Production troubleshooting experience across packets, logs, telemetry, configurations, circuits, and physical infrastructure.
Experience with network observability using tools and protocols such as SNMP, syslog, NetFlow, packet capture, ELK, Grafana, or comparable platforms.
Strong network security fundamentals, including ACLs, firewalls, VPN, 802.1X/NAC, device profiling, segmentation, and least privilege.
Ability to automate infrastructure using a modern programming language and tools such as Python, Go, Terraform, Ansible, APIs, Git, and CI/CD.
Experience with enterprise wireless and at least one cloud or hybrid connectivity environment.
Clear communication, sound operational judgment, and the ability to own outcomes while partnering across technical and business teams
You might thrive in this role if you have:
Experience shaping a multi-quarter network roadmap while supporting production operations and changing delivery needs.
Experience with optical transport and carrier services, including DWDM, wavelengths, dark fiber, DIA, or similar technologies.
Experience with cloud and virtual WAN architectures such as Azure Virtual WAN, AWS Transit Gateway, or comparable services.
Experience with campus, data center, colocation, or PoP architecture, interconnects, high-availability design, and operational handoff.
Experience building internal platforms, self-service workflows, or AI-assisted automation that measurably reduces operational toil.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Network Engineering team within IT and Security advances the mission of deploying artificial general intelligence (AGI) for the benefit of all by delivering secure, scalable, and resilient network services. We build and operate the connectivity that supports OpenAI’s offices, labs, campuses, cloud environments, people, and devices. By combining strong network fundamentals with security, reliability, automation, and user-centered design, we enable impactful AI research, corporate operations, and product innovation.\n\nAbout the Role\n\nAs a Network Engineer at OpenAI, you will design, operate, and continuously improve the global networks that connect our offices, labs, campuses, PoPs, cloud environments, people, and devices. The role spans strategic platform engineering and responsive production operations: you will shape architecture, standards, roadmaps, lifecycle plans, and automation while supporting incidents, escalations, and time-sensitive delivery. Operational signals will inform what we stabilize, simplify, standardize, or automate next.\n\nWe work backward from user needs, investigate root causes, own outcomes end-to-end, and move quickly without compromising security. We are looking for a versatile engineer who can make pragmatic reliability and security tradeoffs, communicate clearly, and turn recurring operational work into durable platforms, tooling, and standards. You will partner across IT, Security, AppEng, Research, Applied, workplace teams, carriers, and vendors.\n\nIn this role, you will:\n\n - Design, implement, and operate secure, scalable enterprise networks across offices, labs, campuses, PoPs, cloud connectivity, and hybrid environments.\n\n - Set strategic direction for network services through architecture, standards, roadmaps, lifecycle planning, capacity strategy, and measurable reliability outcomes.\n\n - Own production operations, including on-call, incident response, escalations, and time-sensitive delivery, while protecting user experience, security, and business continuity.\n\n - Use incident learning, problem management, ticket trends, and telemetry as roadmap inputs, eliminating recurring failure modes through automation, Infrastructure-as-Code, and safer operating standards.\n\n - Develop dashboards, telemetry, alerts, and health checks that provide actionable visibility into network performance and failure domains.\n\n - Implement and operate routing, switching, wireless, WAN, Internet edge, firewall, NAC, segmentation, and core network services.\n\n - Lead network changes, migrations, refreshes, site launches, and service improvements from design through validation and operational handoff.\n\n - Partner with security and identity teams to apply least privilege, Zero Trust principles, RBAC, device identity, and appropriate access controls.\n\n - Balance long-term platform improvements with urgent operational priorities through clear ownership, documented decisions, deliberate tradeoffs, and transparent communication.\n\nYou may be a fit for this role if you have:\n\n - Hands-on experience designing and operating enterprise networks using platforms such as Cisco IOS, Cisco Meraki, Palo Alto, Arista, or equivalent technologies.\n\n - Strong routing and switching fundamentals, including BGP, OSPF, VLAN/VRF design, WAN, Internet edge, and high-availability patterns.\n\n - Production troubleshooting experience across packets, logs, telemetry, configurations, circuits, and physical infrastructure.\n\n - Experience with network observability using tools and protocols such as SNMP, syslog, NetFlow, packet capture, ELK, Grafana, or comparable platforms.\n\n - Strong network security fundamentals, including ACLs, firewalls, VPN, 802.1X/NAC, device profiling, segmentation, and least privilege.\n\n - Ability to automate infrastructure using a modern programming language and tools such as Python, Go, Terraform, Ansible, APIs, Git, and CI/CD.\n\n - Experience with enterprise wireless and at least one cloud or hybrid connectivity environment.\n\n - Clear communication, sound operational judgment, and the ability to own outcomes while partnering across technical and business teams\n\n\nYou might thrive in this role if you have:\n\n - Experience shaping a multi-quarter network roadmap while supporting production operations and changing delivery needs.\n\n - Experience with optical transport and carrier services, including DWDM, wavelengths, dark fiber, DIA, or similar technologies.\n\n - Experience with cloud and virtual WAN architectures such as Azure Virtual WAN, AWS Transit Gateway, or comparable services.\n\n - Experience with campus, data center, colocation, or PoP architecture, interconnects, high-availability design, and operational handoff.\n\n - Experience building internal platforms, self-service workflows, or AI-assisted automation that measurably reduces operational toil.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $510K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $510K","compensationTiers":[{"id":"a9336582-a050-4f8e-bc90-acf698d807c4","tierSummary":"$347K – $510K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"651b9021-e128-4b6c-bd6d-046c66769d7d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ff3b69fc-e5db-4940-8e8a-1c310e684e27","summary":"$347K – $510K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":510000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":510000}]}},{"id":"a80e213f-c592-4337-a410-e5bf94f4e40d","title":"Network Engineer","department":"Security","team":"Security","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-14T00:59:47.855+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a80e213f-c592-4337-a410-e5bf94f4e40d","applyUrl":"https://jobs.ashbyhq.com/openai/a80e213f-c592-4337-a410-e5bf94f4e40d/application","descriptionHtml":"About the Team
OpenAI’s Network Security team designs and operates the secure, reliable connectivity behind our offices, labs, campuses, cloud environments, people, and devices. We combine strong network fundamentals with automation, observability, and close partnership across IT, Security, Research, Applied, and business teams.
About the Role
As a Network Engineer, you will design, operate, troubleshoot, and automate secure, reliable networks across offices, labs, cloud connectivity, and production services. You will balance strategic platform work—architecture, standards, roadmaps, lifecycle planning, and automation—with responsive operations such as incidents, escalations, break/fix, and time-sensitive delivery.
We’re looking for broad network engineers who meet users where they are, lead with curiosity, own outcomes end-to-end, move with urgency grounded in security, and iterate with purpose. You will turn operational signals and recurring reactive work into durable systems and standards.
In this role, you will:
End-to-end ownership of secure enterprise routing, switching, wireless, WAN, network services, and cloud connectivity.
A deliberate balance of strategic platform improvement and responsive troubleshooting, change safety, incident response, and operational delivery.
Purposeful iteration through software, APIs, Infrastructure-as-Code, Git workflows, testing, and CI/CD that reduces recurring reactive work.
You might thrive in this role if you have:
End-to-end ownership of secure enterprise routing, switching, wireless, WAN, network services, and cloud connectivity.
A deliberate balance of strategic platform improvement and responsive troubleshooting, change safety, incident response, and operational delivery.
Purposeful iteration through software, APIs, Infrastructure-as-Code, Git workflows, testing, and CI/CD that reduces recurring reactive work.
Compensation, Benefits and Perks
This is a position with OpenAI UK Ltd., which controls the hiring and management of this position.
Total compensation includes a competitive salary, generous equity, and benefits.
Private medical insurance covering 100% of premiums for employees and their dependents
Pension plan with 4% employer contribution
52 weeks of maternity leave and 24 weeks of parental leave
Unlimited time off
Annual learning & development stipend ($1,500 USD equivalent per year)
This role is based in London, UK. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Network Security team designs and operates the secure, reliable connectivity behind our offices, labs, campuses, cloud environments, people, and devices. We combine strong network fundamentals with automation, observability, and close partnership across IT, Security, Research, Applied, and business teams.\n\nAbout the Role\n\nAs a Network Engineer, you will design, operate, troubleshoot, and automate secure, reliable networks across offices, labs, cloud connectivity, and production services. You will balance strategic platform work—architecture, standards, roadmaps, lifecycle planning, and automation—with responsive operations such as incidents, escalations, break/fix, and time-sensitive delivery.\n\nWe’re looking for broad network engineers who meet users where they are, lead with curiosity, own outcomes end-to-end, move with urgency grounded in security, and iterate with purpose. You will turn operational signals and recurring reactive work into durable systems and standards.\n\nIn this role, you will:\n\n - End-to-end ownership of secure enterprise routing, switching, wireless, WAN, network services, and cloud connectivity.\n\n - A deliberate balance of strategic platform improvement and responsive troubleshooting, change safety, incident response, and operational delivery.\n\n - Purposeful iteration through software, APIs, Infrastructure-as-Code, Git workflows, testing, and CI/CD that reduces recurring reactive work.\n\n\nYou might thrive in this role if you have:\n\n - End-to-end ownership of secure enterprise routing, switching, wireless, WAN, network services, and cloud connectivity.\n\n - A deliberate balance of strategic platform improvement and responsive troubleshooting, change safety, incident response, and operational delivery.\n\n - Purposeful iteration through software, APIs, Infrastructure-as-Code, Git workflows, testing, and CI/CD that reduces recurring reactive work.\n\n\nCompensation, Benefits and Perks\n\nThis is a position with OpenAI UK Ltd., which controls the hiring and management of this position.\n\nTotal compensation includes a competitive salary, generous equity, and benefits.\n\n - Private medical insurance covering 100% of premiums for employees and their dependents\n\n - Pension plan with 4% employer contribution\n\n - 52 weeks of maternity leave and 24 weeks of parental leave\n\n - Unlimited time off\n\n - Annual learning & development stipend ($1,500 USD equivalent per year)\n\n\nThis role is based in London, UK. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"48993416-b5f5-4c3f-b7c8-b8ca7c2395e0","title":"AI Support Engineer, Government - San Francisco, CA","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-31T21:38:54.505+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/48993416-b5f5-4c3f-b7c8-b8ca7c2395e0","applyUrl":"https://jobs.ashbyhq.com/openai/48993416-b5f5-4c3f-b7c8-b8ca7c2395e0/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific.
To comply with a U.S. government contract, applicants for this position must be U.S. citizens with the ability to obtain and maintain a Tier 4 (High Risk Public Trust) background investigation.
You’ll be responsible for:
Support public sector customers, including U.S. Government agencies and teams operating under FedRAMP requirements, by troubleshooting complex issues and translating security and compliance needs into clear next steps.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nWe use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific.\n\nTo comply with a U.S. government contract, applicants for this position must be U.S. citizens with the ability to obtain and maintain a Tier 4 (High Risk Public Trust) background investigation.\n\nYou’ll be responsible for:\n\n - Support public sector customers, including U.S. Government agencies and teams operating under FedRAMP requirements, by troubleshooting complex issues and translating security and compliance needs into clear next steps.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$180K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$180K - $260K","compensationTiers":[{"id":"2526255e-6c89-4500-82f0-0a7496d76480","tierSummary":"$180K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"080535d4-6bd3-4c3a-a976-b487185427ed","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"33ba4717-0c44-4f4f-ab42-3ebfe283dae7","summary":"$180K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000}]}},{"id":"68b1e4ba-da3f-4712-ad14-8c12ebaa28a4","title":"Senior Counsel, AI Product (Enterprise/API)","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T21:11:34.409+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/68b1e4ba-da3f-4712-ad14-8c12ebaa28a4","applyUrl":"https://jobs.ashbyhq.com/openai/68b1e4ba-da3f-4712-ad14-8c12ebaa28a4/application","descriptionHtml":"About the Team
OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation.
About the Role
As a member of our AI Product Counsel team, you will advise the teams building and deploying OpenAI’s business products, including ChatGPT Business, ChatGPT Enterprise, and our API platform. You will partner closely with Product, Engineering, Safety, Security, Privacy, Strategy, Go-to-Market, and other Legal teams on issues spanning enterprise product development, model launches, customer data protections, administrative controls, strategic partnerships, and the responsible deployment of increasingly capable AI models. This is a unique opportunity to help shape how frontier AI products are built and delivered to businesses.
This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Serve as a strategic legal partner to teams developing ChatGPT’s business products, enterprise features, and API offerings.
Advise on product design and launches involving enterprise administration, data governance, identity and access, connectors and integrations, agentic capabilities, and voice and multimodal experiences in the B2B space.
Counsel teams on deploying frontier AI capabilities responsibly while balancing customer commitments, safety, security, and privacy.
Support strategic partnerships and distribution arrangements, including cloud platforms, resellers, and other third-party channels through which customers access OpenAI models.
Partner with Commercial Legal, Privacy, Security, Safety, Product and Product Policy, and Go-to-Market teams on customer-facing commitments, product terms, launch readiness, and legal and regulatory requirements.
Identify emerging legal and policy issues across OpenAI’s B2B products and help shape cross-functional strategies for addressing them.
You might thrive in this role if you:
Have 8+ years of experience with a mix of in-house or technology-focused law firm roles.
Have a JD and license or qualification to practice in CA.
Understand the letter of the law and can approach problems in a practical, principled approach.
Build cross-functional relationships and communication styles that resonate with teams to balance risk-taking with responsible development.
Have a strong sense of ownership, are inquisitive and enthusiastic about technology, enjoy being continually challenged, and can demonstrate sound judgment in ambiguous situations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation.\n\n\n\nAbout the Role\n\nAs a member of our AI Product Counsel team, you will advise the teams building and deploying OpenAI’s business products, including ChatGPT Business, ChatGPT Enterprise, and our API platform. You will partner closely with Product, Engineering, Safety, Security, Privacy, Strategy, Go-to-Market, and other Legal teams on issues spanning enterprise product development, model launches, customer data protections, administrative controls, strategic partnerships, and the responsible deployment of increasingly capable AI models. This is a unique opportunity to help shape how frontier AI products are built and delivered to businesses.\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Serve as a strategic legal partner to teams developing ChatGPT’s business products, enterprise features, and API offerings.\n\n - Advise on product design and launches involving enterprise administration, data governance, identity and access, connectors and integrations, agentic capabilities, and voice and multimodal experiences in the B2B space.\n\n - Counsel teams on deploying frontier AI capabilities responsibly while balancing customer commitments, safety, security, and privacy.\n\n - Support strategic partnerships and distribution arrangements, including cloud platforms, resellers, and other third-party channels through which customers access OpenAI models.\n\n - Partner with Commercial Legal, Privacy, Security, Safety, Product and Product Policy, and Go-to-Market teams on customer-facing commitments, product terms, launch readiness, and legal and regulatory requirements.\n\n - Identify emerging legal and policy issues across OpenAI’s B2B products and help shape cross-functional strategies for addressing them.\n\n\n\nYou might thrive in this role if you:\n\n - Have 8+ years of experience with a mix of in-house or technology-focused law firm roles.\n\n - Have a JD and license or qualification to practice in CA.\n\n - Understand the letter of the law and can approach problems in a practical, principled approach.\n\n - Build cross-functional relationships and communication styles that resonate with teams to balance risk-taking with responsible development.\n\n - Have a strong sense of ownership, are inquisitive and enthusiastic about technology, enjoy being continually challenged, and can demonstrate sound judgment in ambiguous situations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$330K – $366K • Offers Equity","scrapeableCompensationSalarySummary":"$330K - $366K","compensationTiers":[{"id":"1490bfbe-c1a8-47e1-81ec-cfa9861b7667","tierSummary":"$330K – $366K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d59a3bb6-270a-414d-add8-5a80de51bfc4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"196dcec5-5b3a-4e8b-bb74-89a21bd896cd","summary":"$330K – $366K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":366000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":366000}]}},{"id":"6d1d835d-5882-4191-b78e-fd04a4c05f11","title":"AI Support Engineer, Government - Washington, D.C.","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-31T21:38:56.669+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6d1d835d-5882-4191-b78e-fd04a4c05f11","applyUrl":"https://jobs.ashbyhq.com/openai/6d1d835d-5882-4191-b78e-fd04a4c05f11/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific.
To comply with a U.S. government contract, applicants for this position must be U.S. citizens with the ability to obtain and maintain a Tier 4 (High Risk Public Trust) background investigation.
In this role, you will:
Support public sector customers, including U.S. Government agencies and teams operating under FedRAMP requirements, by troubleshooting complex issues and translating security and compliance needs into clear next steps.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nWe use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. As employees in this role with work with many customers based on the East Coast, regularly weekday hours will commence at 6am Pacific.\n\nTo comply with a U.S. government contract, applicants for this position must be U.S. citizens with the ability to obtain and maintain a Tier 4 (High Risk Public Trust) background investigation.\n\nIn this role, you will:\n\n - Support public sector customers, including U.S. Government agencies and teams operating under FedRAMP requirements, by troubleshooting complex issues and translating security and compliance needs into clear next steps.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$162K – $234K • Offers Equity","scrapeableCompensationSalarySummary":"$162K - $234K","compensationTiers":[{"id":"04a62857-494f-4def-a287-439ed058a236","tierSummary":"$162K – $234K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e0deeb24-3022-4ee7-ab97-cd0669185f9b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"719c0572-da34-48ae-a37c-88207241bc71","summary":"$162K – $234K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":234000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":234000}]}},{"id":"ac0922d9-4731-40a1-b8a3-17b912e1a13b","title":"Account Director, Startups (Mandarin-Speaking)","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-21T06:59:22.909+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ac0922d9-4731-40a1-b8a3-17b912e1a13b","applyUrl":"https://jobs.ashbyhq.com/openai/ac0922d9-4731-40a1-b8a3-17b912e1a13b/application","descriptionHtml":"About the team
OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization.
In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible.
About the role
OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform.
Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress.
This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models.
This role will be based in Singapore. We use a hybrid work model of 3 days in the office per week.
In this role, you'll:
Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management.
Partner with AI Deployment Engineers to drive successful technical engagements with startups.
Own consumption and contracted revenue targets while managing revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams.
Serve as an advocate for improving the startup experience of building with OpenAI, synthesizing product feedback from insights gathered through our work with startups.
Closely monitor the industry and startup landscapes and contribute to corporate strategy.
Support the recruitment and onboarding of teammates.
Support the development of company culture.
We're seeking someone with experience including:
7–12 years of experience selling platform-as-a-service (PaaS), cloud, or other API products.
Experience working in or around the startup ecosystem, preferably as a startup founder, startup employee, or someone who has worked closely with startup customers.
Supporting the growth and product development of fast-growing, high-performing companies.
Working directly with C-level executives and startup founders.
Communicating technical concepts to customers and internal stakeholders.
Gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects.
The ability to speak Mandarin, as you will be working with Mandarin-speaking customers
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customers’ priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion for or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy our technology in ways that benefit humanity. You’re excited to educate customers on AI and help them plan for the future.
Are a builder. You are excited to influence how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them energizes you. You enjoy tackling bespoke issues that require multidimensional thinking and are willing to experiment with new solutions.
Are a strategist. You deeply understand go-to-market best practices and continually raise the bar for our organization. You think and plan years ahead and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization.\n\nIn pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible.\n\nAbout the role\n\nOpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform.\n\nMany of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress.\n\nThis role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models.\n\nThis role will be based in Singapore. We use a hybrid work model of 3 days in the office per week.\n\nIn this role, you'll:\n\n - Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management.\n\n - Partner with AI Deployment Engineers to drive successful technical engagements with startups.\n\n - Own consumption and contracted revenue targets while managing revenue forecasts.\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering teams.\n\n - Serve as an advocate for improving the startup experience of building with OpenAI, synthesizing product feedback from insights gathered through our work with startups.\n\n - Closely monitor the industry and startup landscapes and contribute to corporate strategy.\n\n - Support the recruitment and onboarding of teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience including:\n\n - 7–12 years of experience selling platform-as-a-service (PaaS), cloud, or other API products.\n\n - Experience working in or around the startup ecosystem, preferably as a startup founder, startup employee, or someone who has worked closely with startup customers.\n\n - Supporting the growth and product development of fast-growing, high-performing companies.\n\n - Working directly with C-level executives and startup founders.\n\n - Communicating technical concepts to customers and internal stakeholders.\n\n - Gathering, distilling, and processing complex market intelligence across industries, competitors, customers, and prospects.\n\n - The ability to speak Mandarin, as you will be working with Mandarin-speaking customers\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customers’ priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion for or deep curiosity about artificial intelligence. You embrace the opportunity to help deploy our technology in ways that benefit humanity. You’re excited to educate customers on AI and help them plan for the future.\n\n - Are a builder. You are excited to influence how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them energizes you. You enjoy tackling bespoke issues that require multidimensional thinking and are willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go-to-market best practices and continually raise the bar for our organization. You think and plan years ahead and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"83ac3381-99c0-46a0-897c-abcd8699b466","title":"VC Partnerships Manager","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T17:36:08.958+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/83ac3381-99c0-46a0-897c-abcd8699b466","applyUrl":"https://jobs.ashbyhq.com/openai/83ac3381-99c0-46a0-897c-abcd8699b466/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
OpenAI is seeking a highly motivated and experienced VC Partnerships Manager to join our Startups Go To Market team. You will play a critical role in managing relationships with top venture capital funds and startup accelerators, with the goal of providing exceptional support to the portfolio companies of these funds.
We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups across stages with resources that help them get started with OpenAI APIs and build quickly, and provide access to OpenAI teams, community, and expertise to support their growth.
This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for forming and managing partnerships with top venture investors, accelerators, and other partners in the startup ecosystem, as well as working across the OpenAI organization to help startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models.
This role is based in our San Francisco office. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees.
In this role, you will:
Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem.
Develop strategies to drive adoption of OpenAI’s models among thousands of startups and ensure companies have the resources they need to build quickly and effectively using OpenAI’s models.
Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firm and internal teams.
Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams.
Represent OpenAI at startup ecosystem events and speaking engagements.
Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders.
Contribute to the development of programs and strategic initiatives focused on startup customers.
Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience including:
Passion for the startup ecosystem and supporting the growth of fast-growing companies.
Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup.
Technical understanding of AI technologies and AI product landscape.
10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives.
Public speaking skills, and able to communicate technical concepts to customers and internal stakeholders.
Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.).
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOpenAI is seeking a highly motivated and experienced VC Partnerships Manager to join our Startups Go To Market team. You will play a critical role in managing relationships with top venture capital funds and startup accelerators, with the goal of providing exceptional support to the portfolio companies of these funds.\n\nWe believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups across stages with resources that help them get started with OpenAI APIs and build quickly, and provide access to OpenAI teams, community, and expertise to support their growth.\n\nThis role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for forming and managing partnerships with top venture investors, accelerators, and other partners in the startup ecosystem, as well as working across the OpenAI organization to help startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, marketing, support, and solutions architecture to help customers get the most out of our models.\n\nThis role is based in our San Francisco office. We use a hybrid work model (3 days/week in the office) and offer relocation assistance for new employees.\n\nIn this role, you will:\n\n - Manage and develop a set of partner-level relationships with top venture capital funds, startup accelerator programs, and other external partners in the startup ecosystem.\n\n - Develop strategies to drive adoption of OpenAI’s models among thousands of startups and ensure companies have the resources they need to build quickly and effectively using OpenAI’s models.\n\n - Identify opportunities for 1:many engagements and events for founders, and execute in collaboration with VC firm and internal teams.\n\n - Provide technical guidance to startups in 1:1 engagements, in partnership with internal technical teams.\n\n - Represent OpenAI at startup ecosystem events and speaking engagements.\n\n - Analyze key metrics within startup portfolios and create reports and provide insights to internal and external stakeholders.\n\n - Contribute to the development of programs and strategic initiatives focused on startup customers.\n\n - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.\n\n - Closely monitor the industry landscape and startup landscape to contribute to product roadmap and other corporate strategies.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience including:\n\n - Passion for the startup ecosystem and supporting the growth of fast-growing companies.\n\n - Experience as a founder of a venture-backed startup (preferably a technical founder), a venture capital investor, or early employee at a fast-growing startup.\n\n - Technical understanding of AI technologies and AI product landscape.\n\n - 10+ years experience managing high-value external relationships (e.g., customers, partners, investors, Board of Directors) and working directly with founders and C-level executives.\n\n - Public speaking skills, and able to communicate technical concepts to customers and internal stakeholders.\n\n - Leading high-visibility customer engagements (e.g., conferences, 1:many events, product launches, etc.).\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$302K – $352K • Offers Equity","scrapeableCompensationSalarySummary":"$302K - $352K","compensationTiers":[{"id":"85c0fb99-54c1-466a-b3f0-d30140ce5970","tierSummary":"$302K – $352K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"381beb4f-b498-4bf9-8a66-167300003826","summary":"$302K – $352K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":352000},{"id":"68d6ee6f-fbeb-46c4-a098-6d79313b0a57","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":352000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3a05c5d7-fdd9-4e0e-823a-2ae08b59958b","title":"Technical Program Manager, AI Safety & Safeguards","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-18T17:22:44.264+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3a05c5d7-fdd9-4e0e-823a-2ae08b59958b","applyUrl":"https://jobs.ashbyhq.com/openai/3a05c5d7-fdd9-4e0e-823a-2ae08b59958b/application","descriptionHtml":"OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Safely delivering increasingly capable AI systems requires scalable technical safeguards, clear ownership of emerging risks, rigorous deployment readiness, and close coordination across research, engineering, product, operations, legal, policy, and external partners.
Our Technical Program Managers lead complex, high-stakes initiatives that turn safety commitments into deployed systems and measurable outcomes. We work across model development, infrastructure, product, and operational response to help ensure our technology is deployed responsibly and cannot be used to cause serious real-world harm.
We’re seeking Technical Program Managers to drive complex product, platform, and safety initiatives across ChatGPT, API, enterprise, and related deployment environments. These roles operate at the intersection of technical strategy and execution: you will turn safety and product priorities into actionable plans, influence architectural and operational decisions, and deliver durable capabilities across model, infrastructure, application, and platform layers.
Depending on the role, you may enable sensitive or high-impact model deployments, integrate safeguards into cloud and API platforms, prevent violent misuse and other serious harms, improve detection and enforcement systems, create platform solutions for safety or establish new programs as risks evolve. You will partner deeply with engineers, researchers, product managers, and operational teams while communicating technical tradeoffs and program decisions to senior leadership.
You bring technical fluency, product judgment, and a strong execution record. You’re comfortable navigating ambiguity, advocating for users and developers, balancing safety with model usefulness, and leading cross-functional work with urgency, rigor, and empathy. Specific focus areas and scope will vary by opening and level.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Partner with product, engineering, research, and design to shape technical roadmaps, long-term platform direction, and safeguards priorities across ChatGPT, API, enterprise, and cloud environments.
Translate product and safety objectives into execution plans that balance near-term delivery, long-term platform evolution, customer needs, and responsible deployment.
Lead cross-functional programs end to end—from problem definition and technical design through implementation, launch, iteration, and operational follow-through.
Own milestones, dependencies, risk mitigation, decision-making, and accountability across engineering, infrastructure, integrity, trust and safety, legal, policy, operations, and go-to-market teams.
Partner with engineers on system architecture, public and internal APIs, cloud deployment patterns, platform integrations, operational failure modes, and technical tradeoffs.
Drive the development, integration, or rollout of safeguards such as model evaluations, post-training mitigations, classifiers, abuse detection, monitoring, enforcement workflows, human review, and agent-assisted review.
Coordinate readiness for sensitive or high-impact deployments, ensuring appropriate safety coverage, escalation paths, operational controls, and alignment with external cloud or enterprise partners.
Identify emerging misuse and severe-harm risks; define ownership and response mechanisms across prevention, detection, investigation, enforcement, and continuous improvement.
Establish meaningful metrics for program delivery, deployment readiness, safety effectiveness, operational quality, and user or developer experience.
Represent customer and developer needs in technical and leadership decisions, balancing risk reduction, model usefulness, implementation complexity, speed, and scale.
Communicate program health, risks, recommendations, and consequential tradeoffs clearly to engineering teams, cross-functional partners, and executives.
Improve delivery and safety outcomes through practical operating mechanisms, scalable tooling, and data- or AI-assisted workflows.
Have a strong track record of delivering high-impact technical programs across product, platform, API, infrastructure, machine learning, or safety domains.
Bring strong technical judgment across distributed systems, cloud deployments, public or internal APIs, developer platforms, production machine learning, or scalable product architecture.
Can engage credibly with engineers on system design, implementation tradeoffs, reliability, deployment constraints, and operational risks.
Have delivered platforms or developer-facing capabilities and understand how technical decisions affect customer experience, developer experience, and product usefulness.
Understand how safety, integrity, or abuse-prevention systems work, including evaluations, model guardrails, classifiers, monitoring, enforcement, investigations, and incident response.
Bring strong program management discipline and can coordinate multiple workstreams, resolve complex dependencies, and turn ambiguity into accountable execution.
Demonstrate product judgment and can balance user and customer needs with model usefulness, safety risk, technical complexity, and business priorities.
Communicate clearly and empathetically with engineering teams, executives, policy and legal partners, and external stakeholders.
Are comfortable owning high-stakes programs that require executive presence, cross-organizational influence, and sound decisions under uncertainty.
Have relevant experience with sensitive deployments, major cloud providers, or serious-harm domains such as violent misuse, child safety, cybersecurity, or other emerging threats.
Are hands-on, curious, and motivated to help ensure increasingly capable AI systems are deployed responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. Safely delivering increasingly capable AI systems requires scalable technical safeguards, clear ownership of emerging risks, rigorous deployment readiness, and close coordination across research, engineering, product, operations, legal, policy, and external partners.\n\nOur Technical Program Managers lead complex, high-stakes initiatives that turn safety commitments into deployed systems and measurable outcomes. We work across model development, infrastructure, product, and operational response to help ensure our technology is deployed responsibly and cannot be used to cause serious real-world harm.\n\n \n\n\nABOUT THE ROLE\n\nWe’re seeking Technical Program Managers to drive complex product, platform, and safety initiatives across ChatGPT, API, enterprise, and related deployment environments. These roles operate at the intersection of technical strategy and execution: you will turn safety and product priorities into actionable plans, influence architectural and operational decisions, and deliver durable capabilities across model, infrastructure, application, and platform layers.\n\nDepending on the role, you may enable sensitive or high-impact model deployments, integrate safeguards into cloud and API platforms, prevent violent misuse and other serious harms, improve detection and enforcement systems, create platform solutions for safety or establish new programs as risks evolve. You will partner deeply with engineers, researchers, product managers, and operational teams while communicating technical tradeoffs and program decisions to senior leadership.\n\nYou bring technical fluency, product judgment, and a strong execution record. You’re comfortable navigating ambiguity, advocating for users and developers, balancing safety with model usefulness, and leading cross-functional work with urgency, rigor, and empathy. Specific focus areas and scope will vary by opening and level.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\n\nIN THIS ROLE, YOU WILL: \n\n - Partner with product, engineering, research, and design to shape technical roadmaps, long-term platform direction, and safeguards priorities across ChatGPT, API, enterprise, and cloud environments.\n\n - Translate product and safety objectives into execution plans that balance near-term delivery, long-term platform evolution, customer needs, and responsible deployment.\n\n - Lead cross-functional programs end to end—from problem definition and technical design through implementation, launch, iteration, and operational follow-through.\n\n - Own milestones, dependencies, risk mitigation, decision-making, and accountability across engineering, infrastructure, integrity, trust and safety, legal, policy, operations, and go-to-market teams.\n\n - Partner with engineers on system architecture, public and internal APIs, cloud deployment patterns, platform integrations, operational failure modes, and technical tradeoffs.\n\n - Drive the development, integration, or rollout of safeguards such as model evaluations, post-training mitigations, classifiers, abuse detection, monitoring, enforcement workflows, human review, and agent-assisted review.\n\n - Coordinate readiness for sensitive or high-impact deployments, ensuring appropriate safety coverage, escalation paths, operational controls, and alignment with external cloud or enterprise partners.\n\n - Identify emerging misuse and severe-harm risks; define ownership and response mechanisms across prevention, detection, investigation, enforcement, and continuous improvement.\n\n - Establish meaningful metrics for program delivery, deployment readiness, safety effectiveness, operational quality, and user or developer experience.\n\n - Represent customer and developer needs in technical and leadership decisions, balancing risk reduction, model usefulness, implementation complexity, speed, and scale.\n\n - Communicate program health, risks, recommendations, and consequential tradeoffs clearly to engineering teams, cross-functional partners, and executives.\n\n - Improve delivery and safety outcomes through practical operating mechanisms, scalable tooling, and data- or AI-assisted workflows.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU: \n\n - Have a strong track record of delivering high-impact technical programs across product, platform, API, infrastructure, machine learning, or safety domains.\n\n - Bring strong technical judgment across distributed systems, cloud deployments, public or internal APIs, developer platforms, production machine learning, or scalable product architecture.\n\n - Can engage credibly with engineers on system design, implementation tradeoffs, reliability, deployment constraints, and operational risks.\n\n - Have delivered platforms or developer-facing capabilities and understand how technical decisions affect customer experience, developer experience, and product usefulness.\n\n - Understand how safety, integrity, or abuse-prevention systems work, including evaluations, model guardrails, classifiers, monitoring, enforcement, investigations, and incident response.\n\n - Bring strong program management discipline and can coordinate multiple workstreams, resolve complex dependencies, and turn ambiguity into accountable execution.\n\n - Demonstrate product judgment and can balance user and customer needs with model usefulness, safety risk, technical complexity, and business priorities.\n\n - Communicate clearly and empathetically with engineering teams, executives, policy and legal partners, and external stakeholders.\n\n - Are comfortable owning high-stakes programs that require executive presence, cross-organizational influence, and sound decisions under uncertainty.\n\n - Have relevant experience with sensitive deployments, major cloud providers, or serious-harm domains such as violent misuse, child safety, cybersecurity, or other emerging threats.\n\n - Are hands-on, curious, and motivated to help ensure increasingly capable AI systems are deployed responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $445K","compensationTiers":[{"id":"d0bfa3d4-34d3-4a80-83d8-fce84c47dc1a","tierSummary":"$207K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"35459cff-a9c1-49d9-8ca6-86a9ac988a13","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6e495a2-0b83-40cc-b530-43e03d3f5ac1","summary":"$207K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":445000}]}},{"id":"daabc150-f22c-421e-b30d-1a50fb4cede3","title":"Operations Analyst, User Safety & Risk Operations","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-17T19:48:01.309+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/daabc150-f22c-421e-b30d-1a50fb4cede3","applyUrl":"https://jobs.ashbyhq.com/openai/daabc150-f22c-421e-b30d-1a50fb4cede3/application","descriptionHtml":"About the Team
At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We translate real-world user and operational signals into timely decisions, practical interventions, and improvements to our products and systems.
This role will take on new, ambiguous, or underdeveloped operational risks and help mature them into scalable capabilities. We work across USRO and partner closely with Product, Engineering, Data Science, Product Policy, Legal, Safety, Support, and external vendors or partnership stakeholders.
About the Role
We are seeking a Senior Operations Analyst to take on complex, ambiguous safety and risk problems and turn them into practical operational solutions that can scale. This is a senior individual-contributor role for a versatile operator who is comfortable moving between queues, investigation, analysis, workflow design, hands-on execution, and cross-functional leadership. Depending on team needs, the role may focus on emerging-risk incubation, cloud deployment partnerships, or other new operational areas.
You will be expected to move quickly, work hands-on, and create structure without waiting for perfect requirements or a large support team. The work starts with the problem, not a prescribed process. You may investigate unstructured user signals, stand up a lightweight workflow, build an AI-assisted tool, improve an existing operation, or help a new launch become operationally ready. The goal is to produce durable systems that other people can run, not simply complete a series of individual tasks.
The portfolio will change with company priorities and may span established harm areas, emerging-risk incubation, cloud deployments and partnerships, device safety, or new product launches. Some hires may focus primarily on cloud deployment operations, including launch readiness, partner coordination, safety workflows, and operational monitoring. You will typically own a small number of high-impact problems at a time and will be expected to judge what needs to be built, what can stay lightweight, and when the work is ready to scale, transfer, or stop.
Location / work model: San Francisco, CA; hybrid, 3 days/week in-office.
Please note: This role may involve exposure to sensitive or concerning content. Strong discretion, good judgment, and resilience are essential.
In This Role, You Will
Take ownership of ambiguous, high-priority safety and risk problems: define the problem, gather the right evidence, choose a practical path, drive execution, and close the loop.
Analyze structured and unstructured data, both quantitative and qualitative. This may include user reports, case narratives, conversations, escalations, and operational metrics to identify patterns, risks, and the highest-leverage interventions.
Build and test lightweight workflows, tools, automations, and decision aids that improve speed, quality, and consistency, then iterate based on real-world use.
Turn one-off insights and manual work into scalable operating mechanisms without adding unnecessary process or complexity.
Lead sensitive investigations, incident response, or launch-readiness work, including safety workflows, human review, escalation paths, partner coordination, and operational monitoring for product launches or cloud deployments.
Work directly with cross-functional and external partners to clarify ownership, resolve operational gaps, and turn incomplete signals into clear recommendations and decisions.
Measure whether the work is improving outcomes—such as quality, speed, coverage, operator effort, or risk reduction—and adjust quickly when it is not.
Help junior operators build judgment and independence through coaching, calibration, and reusable tools.
You Might Thrive in This Role If You
Have 8+ years of experience in trust and safety operations, investigations, incident response, product operations, technical program management, or another high-judgment, data-heavy operational field.
Have a track record as a scrappy generalist who can enter an unfamiliar problem, learn quickly, and deliver with limited structure or support.
Are highly data savvy, including the ability to make sense of messy qualitative or unstructured information and combine it with quantitative evidence.
Are technically fluent and hands-on with AI tools, dashboards, and data tooling, and can build or prototype practical solutions without waiting for a dedicated technical team.
Operate independently, make clear tradeoffs, and maintain momentum as priorities and requirements change.
Think in systems: you look beyond the immediate task and build approaches that can be repeated, measured, and operated by others.
Exercise strong judgment in sensitive situations involving user impact, policy, legal risk, technical constraints, and business priorities.
Communicate clearly and directly, especially in writing, and can drive decisions across teams without formal authority.
Nice to Have
Experience in trust and safety, fraud, product safety, integrity, or another adversarial or high-severity risk domain.
Experience moving a new or immature workflow from early investigation into stable, scaled operations.
Experience supporting cloud platforms or deployment partnerships, enterprise products, product launches, connected devices, or other technically complex programs. Direct cloud experience is a plus, not a requirement.
Familiarity with SQL, lightweight scripting, no-code tools, workflow automation, or AI-assisted development.
Experience with vendor operations, quality programs, calibrations, or distributed operational teams.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAt OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We translate real-world user and operational signals into timely decisions, practical interventions, and improvements to our products and systems.\n\nThis role will take on new, ambiguous, or underdeveloped operational risks and help mature them into scalable capabilities. We work across USRO and partner closely with Product, Engineering, Data Science, Product Policy, Legal, Safety, Support, and external vendors or partnership stakeholders.\n\nAbout the Role\n\nWe are seeking a Senior Operations Analyst to take on complex, ambiguous safety and risk problems and turn them into practical operational solutions that can scale. This is a senior individual-contributor role for a versatile operator who is comfortable moving between queues, investigation, analysis, workflow design, hands-on execution, and cross-functional leadership. Depending on team needs, the role may focus on emerging-risk incubation, cloud deployment partnerships, or other new operational areas.\n\nYou will be expected to move quickly, work hands-on, and create structure without waiting for perfect requirements or a large support team. The work starts with the problem, not a prescribed process. You may investigate unstructured user signals, stand up a lightweight workflow, build an AI-assisted tool, improve an existing operation, or help a new launch become operationally ready. The goal is to produce durable systems that other people can run, not simply complete a series of individual tasks.\n\nThe portfolio will change with company priorities and may span established harm areas, emerging-risk incubation, cloud deployments and partnerships, device safety, or new product launches. Some hires may focus primarily on cloud deployment operations, including launch readiness, partner coordination, safety workflows, and operational monitoring. You will typically own a small number of high-impact problems at a time and will be expected to judge what needs to be built, what can stay lightweight, and when the work is ready to scale, transfer, or stop.\n\nLocation / work model: San Francisco, CA; hybrid, 3 days/week in-office.\n\nPlease note: This role may involve exposure to sensitive or concerning content. Strong discretion, good judgment, and resilience are essential.\n\nIn This Role, You Will\n\n - Take ownership of ambiguous, high-priority safety and risk problems: define the problem, gather the right evidence, choose a practical path, drive execution, and close the loop.\n\n - Analyze structured and unstructured data, both quantitative and qualitative. This may include user reports, case narratives, conversations, escalations, and operational metrics to identify patterns, risks, and the highest-leverage interventions.\n\n - Build and test lightweight workflows, tools, automations, and decision aids that improve speed, quality, and consistency, then iterate based on real-world use.\n\n - Turn one-off insights and manual work into scalable operating mechanisms without adding unnecessary process or complexity.\n\n - Lead sensitive investigations, incident response, or launch-readiness work, including safety workflows, human review, escalation paths, partner coordination, and operational monitoring for product launches or cloud deployments.\n\n - Work directly with cross-functional and external partners to clarify ownership, resolve operational gaps, and turn incomplete signals into clear recommendations and decisions.\n\n - Measure whether the work is improving outcomes—such as quality, speed, coverage, operator effort, or risk reduction—and adjust quickly when it is not.\n\n - Help junior operators build judgment and independence through coaching, calibration, and reusable tools.\n\nYou Might Thrive in This Role If You\n\n - Have 8+ years of experience in trust and safety operations, investigations, incident response, product operations, technical program management, or another high-judgment, data-heavy operational field.\n\n - Have a track record as a scrappy generalist who can enter an unfamiliar problem, learn quickly, and deliver with limited structure or support.\n\n - Are highly data savvy, including the ability to make sense of messy qualitative or unstructured information and combine it with quantitative evidence.\n\n - Are technically fluent and hands-on with AI tools, dashboards, and data tooling, and can build or prototype practical solutions without waiting for a dedicated technical team.\n\n - Operate independently, make clear tradeoffs, and maintain momentum as priorities and requirements change.\n\n - Think in systems: you look beyond the immediate task and build approaches that can be repeated, measured, and operated by others.\n\n - Exercise strong judgment in sensitive situations involving user impact, policy, legal risk, technical constraints, and business priorities.\n\n - Communicate clearly and directly, especially in writing, and can drive decisions across teams without formal authority.\n\nNice to Have\n\n - Experience in trust and safety, fraud, product safety, integrity, or another adversarial or high-severity risk domain.\n\n - Experience moving a new or immature workflow from early investigation into stable, scaled operations.\n\n - Experience supporting cloud platforms or deployment partnerships, enterprise products, product launches, connected devices, or other technically complex programs. Direct cloud experience is a plus, not a requirement.\n\n - Familiarity with SQL, lightweight scripting, no-code tools, workflow automation, or AI-assisted development.\n\n - Experience with vendor operations, quality programs, calibrations, or distributed operational teams.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"3a482c37-bd35-438a-b1c8-5dd18f3d9321","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e9b8c494-31b1-49e6-a82c-80211e83fbaa","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"45373514-8c5a-42f5-bb3f-88579908f4c5","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000}]}},{"id":"67c67c36-e710-4f21-bd9c-759eb72cfabf","title":"Product Content Creator","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T18:38:53.408+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/67c67c36-e710-4f21-bd9c-759eb72cfabf","applyUrl":"https://jobs.ashbyhq.com/openai/67c67c36-e710-4f21-bd9c-759eb72cfabf/application","descriptionHtml":"About the Team
The B2B Content team helps business audiences understand what AI makes possible and how to put it to work. We develop narrative, editorial, demo, and adoption programs that connect OpenAI’s products to concrete business value.
We partner closely with Product Marketing, Demand Generation, Customer Education, Sales, and other teams to create content that is useful on its own and supports the broader customer journey.
We value people who are eager to learn, have a bias for action, and look beyond the immediate deliverable. We build the tools, systems, and shared practices that help the whole team produce better work over time.
About the Role
We’re looking for a Product Content Creator to help create the next generation of AI-native marketing content. You’ll develop videos, interactive tutorials, live demos, written guides, and other experiences that help business audiences understand what AI makes possible and how it applies to their work.
This is a hands-on creative role spanning demand generation and product adoption. You’ll explore product capabilities, build and test workflows, and produce content for campaigns that introduce people to useful ideas and help them put those ideas into practice. You’ll maintain evergreen campaign content and develop new adoption campaigns, using practical workflows, research, and thought leadership as source material.
You’ll use Codex and other AI tools to prototype ideas and create experiences that would previously have required a larger production team. We’re looking for the fluency of a coding-assistant power user; an engineering background isn’t required. Strong judgment about the idea, the audience, and the finished experience matters as much as the ability to build it.
You’ll partner with Product Marketing on positioning and product accuracy, Demand Generation on campaign goals and distribution needs, and Demo Studio on demonstrations and production. You’ll own the content from concept through delivery, choosing the format that best serves the idea and the audience. This is an individual-contributor role for someone who enjoys making, explaining, experimenting, and shipping.
The role is hybrid and will be based in San Francisco, Monday through Wednesday. Thursday and Friday are work-from-home days, with occasional in-office attendance as needed for live webinars.
In this role, you will:
Develop creative concepts and produce content for Demand Generation campaigns, grounded in audience needs, product workflows, research, and expert perspectives.
Personally create videos, interactive tutorials, live demos, and written guides, carrying work from the initial idea through a finished asset.
Use Codex and other AI tools to build and test workflows, prototype interactive experiences, and improve how content is produced.
Develop and test original content formats, learn from audience response, and turn the strongest ideas into recurring series or reusable campaign experiences. Choose formats for what they help the audience understand or do.
Develop webinar content with the webinar strategist, including the storyline, presentation, demonstration, and useful follow-up resources.
Work with Product Marketing, subject-matter experts, and Demo Studio to make content accurate, substantive, and engaging.
Work with customer-facing teams to learn how people actually use the products, where they get stuck, and which workflows are worth demonstrating. Use those insights to develop relevant stories and adoption content.
Adapt strong ideas across formats and audiences while giving each asset a clear purpose within the campaign.
Deliver usable campaign assets to Demand Generation, with clear audience framing, supporting copy, and a proposed next action.
Use audience feedback and campaign results with DG to improve the content, and keep reusable workflows, examples, and source material current.
Maintain evergreen campaign content, updating workflows, demonstrations, and supporting resources as products and audience needs change.
Create adoption campaign content that helps people try relevant workflows, overcome common difficulties, and continue using them in their work.
Review campaign results and audience feedback with partners to understand both what attracts interest and what helps people successfully use the product.
You might thrive in this role if you:
Have a portfolio of substantive content you personally created across several formats, such as video, interactive tutorials, live demos, and written guides. Work projects, side projects, and experiments driven by your own curiosity are all relevant—we want to understand what you made and the decisions behind it.
Are a confident user of Codex or comparable coding assistants and can show how you used them to build, test, and improve something useful. An engineering background isn’t required.
Bring strong creative and editorial judgment: you can recognize an interesting idea, explain why a format works, and improve an experience beyond the first version.
Can learn a product deeply enough to demonstrate real workflows and explain them clearly to business audiences with different levels of technical fluency.
Write clearly, communicate well on video or in live demonstrations, and can turn complex material into something people want to spend time with.
Understand how content supports marketing campaigns and can work with Demand Generation on audience needs, campaign goals, and what the results suggest changing.
Take ownership from an ambiguous brief through delivery, balancing experimentation with the practical work required to ship.
May have developed these skills in product marketing, developer relations, product education, creative technology, or content marketing.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe B2B Content team helps business audiences understand what AI makes possible and how to put it to work. We develop narrative, editorial, demo, and adoption programs that connect OpenAI’s products to concrete business value.\n\nWe partner closely with Product Marketing, Demand Generation, Customer Education, Sales, and other teams to create content that is useful on its own and supports the broader customer journey.\n\n\n\nWe value people who are eager to learn, have a bias for action, and look beyond the immediate deliverable. We build the tools, systems, and shared practices that help the whole team produce better work over time.\n\n\n\nAbout the Role\n\nWe’re looking for a Product Content Creator to help create the next generation of AI-native marketing content. You’ll develop videos, interactive tutorials, live demos, written guides, and other experiences that help business audiences understand what AI makes possible and how it applies to their work.\n\n\n\nThis is a hands-on creative role spanning demand generation and product adoption. You’ll explore product capabilities, build and test workflows, and produce content for campaigns that introduce people to useful ideas and help them put those ideas into practice. You’ll maintain evergreen campaign content and develop new adoption campaigns, using practical workflows, research, and thought leadership as source material.\n\n\n\nYou’ll use Codex and other AI tools to prototype ideas and create experiences that would previously have required a larger production team. We’re looking for the fluency of a coding-assistant power user; an engineering background isn’t required. Strong judgment about the idea, the audience, and the finished experience matters as much as the ability to build it.\n\n\n\nYou’ll partner with Product Marketing on positioning and product accuracy, Demand Generation on campaign goals and distribution needs, and Demo Studio on demonstrations and production. You’ll own the content from concept through delivery, choosing the format that best serves the idea and the audience. This is an individual-contributor role for someone who enjoys making, explaining, experimenting, and shipping.\n\n\n\nThe role is hybrid and will be based in San Francisco, Monday through Wednesday. Thursday and Friday are work-from-home days, with occasional in-office attendance as needed for live webinars.\n\n\n\nIn this role, you will:\n\n - Develop creative concepts and produce content for Demand Generation campaigns, grounded in audience needs, product workflows, research, and expert perspectives.\n\n - Personally create videos, interactive tutorials, live demos, and written guides, carrying work from the initial idea through a finished asset.\n\n - Use Codex and other AI tools to build and test workflows, prototype interactive experiences, and improve how content is produced.\n\n - Develop and test original content formats, learn from audience response, and turn the strongest ideas into recurring series or reusable campaign experiences. Choose formats for what they help the audience understand or do.\n\n - Develop webinar content with the webinar strategist, including the storyline, presentation, demonstration, and useful follow-up resources.\n\n - Work with Product Marketing, subject-matter experts, and Demo Studio to make content accurate, substantive, and engaging.\n\n - Work with customer-facing teams to learn how people actually use the products, where they get stuck, and which workflows are worth demonstrating. Use those insights to develop relevant stories and adoption content.\n\n - Adapt strong ideas across formats and audiences while giving each asset a clear purpose within the campaign.\n\n - Deliver usable campaign assets to Demand Generation, with clear audience framing, supporting copy, and a proposed next action.\n\n - Use audience feedback and campaign results with DG to improve the content, and keep reusable workflows, examples, and source material current.\n\n - Maintain evergreen campaign content, updating workflows, demonstrations, and supporting resources as products and audience needs change.\n\n - Create adoption campaign content that helps people try relevant workflows, overcome common difficulties, and continue using them in their work.\n\n - Review campaign results and audience feedback with partners to understand both what attracts interest and what helps people successfully use the product.\n\n\n\nYou might thrive in this role if you:\n\n - Have a portfolio of substantive content you personally created across several formats, such as video, interactive tutorials, live demos, and written guides. Work projects, side projects, and experiments driven by your own curiosity are all relevant—we want to understand what you made and the decisions behind it.\n\n - Are a confident user of Codex or comparable coding assistants and can show how you used them to build, test, and improve something useful. An engineering background isn’t required.\n\n - Bring strong creative and editorial judgment: you can recognize an interesting idea, explain why a format works, and improve an experience beyond the first version.\n\n - Can learn a product deeply enough to demonstrate real workflows and explain them clearly to business audiences with different levels of technical fluency.\n\n - Write clearly, communicate well on video or in live demonstrations, and can turn complex material into something people want to spend time with.\n\n - Understand how content supports marketing campaigns and can work with Demand Generation on audience needs, campaign goals, and what the results suggest changing.\n\n - Take ownership from an ambiguous brief through delivery, balancing experimentation with the practical work required to ship.\n\n - May have developed these skills in product marketing, developer relations, product education, creative technology, or content marketing.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$198K – $218K • Offers Equity","scrapeableCompensationSalarySummary":"$198K - $218K","compensationTiers":[{"id":"7263e703-d7e4-4c19-98da-a38d7afd5711","tierSummary":"$198K – $218K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e586df6e-f315-44c1-be5c-8c2fce46bbf9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9891e61c-f599-4be3-bb91-8278aa5d52e2","summary":"$198K – $218K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":218000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":218000}]}},{"id":"1b268692-70d8-46c2-a347-2f7705b5c174","title":"Machine Learning Engineer, Multimodal Perception and Authentication","department":"Consumer Devices","team":"Research","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-21T00:46:07.216+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1b268692-70d8-46c2-a347-2f7705b5c174","applyUrl":"https://jobs.ashbyhq.com/openai/1b268692-70d8-46c2-a347-2f7705b5c174/application","descriptionHtml":"About the Team
The Future of Computing Research team is an applied research team within OpenAI’s Consumer Devices group. We study how AI systems perceive people and their surroundings, and we turn that research into capabilities for future products.
Our work spans machine learning, sensing, and hardware, with a focus on building systems that work beyond controlled environments.
About the Role
We’re looking for a machine learning engineer to help shape how future AI systems understand the physical world and the people in it. The role focuses on multimodal perception and authentication, bringing together signals from cameras, microphones, and other sensors.
You’ll work with specialized perception models and larger multimodal models, and partner with hardware, firmware, software, and product teams to bring new research into real-world systems.
This role is based in San Francisco. We work in the office three days per week and offer relocation assistance.
In this role, you will:
Research and develop multimodal perception and authentication methods across visual, audio, and other sensing signals.
Explore how specialized perception models and larger multimodal models can work together.
Design data, training, and evaluation approaches that improve performance in real-world conditions.
Study model behavior, robustness, and failure modes across sensing, data, and deployment environments.
Integrate and validate new capabilities in real-time or resource-constrained systems.
Work with hardware, firmware, software, and product teams to turn research into working systems.
You might thrive in this role if you:
Have a strong background in computer vision, audio or speech machine learning, multimodal learning, or sensing.
Have experience developing specialized machine learning models, larger multimodal models, or both.
Have brought research ideas into practical systems, prototypes, or products.
Know how to design experiments, build evaluations, and investigate model behavior.
Have worked with sensing hardware, real-time systems, or other deployment constraints.
Are proficient in Python and PyTorch and comfortable with C++ or systems integration.
Have experience with authentication, biometrics, or other privacy-sensitive applications.
Enjoy working across disciplines on research problems that are still taking shape.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Future of Computing Research team is an applied research team within OpenAI’s Consumer Devices group. We study how AI systems perceive people and their surroundings, and we turn that research into capabilities for future products.\n\n \n\nOur work spans machine learning, sensing, and hardware, with a focus on building systems that work beyond controlled environments.\n\n \n\nAbout the Role\n\nWe’re looking for a machine learning engineer to help shape how future AI systems understand the physical world and the people in it. The role focuses on multimodal perception and authentication, bringing together signals from cameras, microphones, and other sensors.\n\n \n\nYou’ll work with specialized perception models and larger multimodal models, and partner with hardware, firmware, software, and product teams to bring new research into real-world systems.\n\n \n\nThis role is based in San Francisco. We work in the office three days per week and offer relocation assistance.\n\n \n\nIn this role, you will:\n\n - Research and develop multimodal perception and authentication methods across visual, audio, and other sensing signals.\n\n - Explore how specialized perception models and larger multimodal models can work together.\n\n - Design data, training, and evaluation approaches that improve performance in real-world conditions.\n\n - Study model behavior, robustness, and failure modes across sensing, data, and deployment environments.\n\n - Integrate and validate new capabilities in real-time or resource-constrained systems.\n\n - Work with hardware, firmware, software, and product teams to turn research into working systems.\n\n \n\nYou might thrive in this role if you:\n\n - Have a strong background in computer vision, audio or speech machine learning, multimodal learning, or sensing.\n\n - Have experience developing specialized machine learning models, larger multimodal models, or both.\n\n - Have brought research ideas into practical systems, prototypes, or products.\n\n - Know how to design experiments, build evaluations, and investigate model behavior.\n\n - Have worked with sensing hardware, real-time systems, or other deployment constraints.\n\n - Are proficient in Python and PyTorch and comfortable with C++ or systems integration.\n\n - Have experience with authentication, biometrics, or other privacy-sensitive applications.\n\n - Enjoy working across disciplines on research problems that are still taking shape.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$342K – $399K • Offers Equity","scrapeableCompensationSalarySummary":"$342K - $399K","compensationTiers":[{"id":"e222ef4d-6b49-43d4-b39b-2e012ffea512","tierSummary":"$342K – $399K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8a37c705-730e-418e-be7c-49267302ba63","summary":"$342K – $399K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":342000,"maxValue":399000},{"id":"5128391d-d069-4522-9d83-a5fd1865f17c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":342000,"maxValue":399000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5d1a6c05-e18b-43a2-8808-6498929ac253","title":"RE/RS, Data Understanding - Foundations","department":"Research","team":"Foundations","employmentType":"FullTime","location":"Zurich, Switzerland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-19T23:36:25.257+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"postalCode":"8002","streetAddress":"The Elegant (HeadsQuarter) 3rd floor Beethovenstrasse 48","addressCountry":"Switzerland","addressLocality":"Zurich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5d1a6c05-e18b-43a2-8808-6498929ac253","applyUrl":"https://jobs.ashbyhq.com/openai/5d1a6c05-e18b-43a2-8808-6498929ac253/application","descriptionHtml":"About The Team
The Data Understanding team is responsible for creating the high quality datasets and their quantized representation for OpenAI. This includes synthesizing data, building VQ representations, and processing, filtering, deduplication, quality control, and tokenization so it can be used effectively in big model training runs.
About The Role
We're looking to advance how OpenAI builds and understands pretraining data at scale. You'll treat data quality and curation as core research problems: developing new methods to select, combine, and transform data; creating datasets that improve model capabilities; and designing rigorous experiments to understand how data choices and interventions affect model learning and downstream behavior. You'll work closely with frontier models and web-scale data to build evidence for which approaches work and why, then translate successful research into scalable data processing pipelines
We Expect You To
Have a strong track record of new or improved ML ideas, through publications, projects, or applied research.
Own and drive a research agenda, from choosing the right problems to carrying long-running work through to impact.
Be excited by OpenAI’s empirical, collaborative approach to research.
Nice To Have
Thoughtfulness about AI’s impact, including privacy, provenance, and data quality.
Experience building high-performance deep learning or large-scale data processing systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About The Team\n\nThe Data Understanding team is responsible for creating the high quality datasets and their quantized representation for OpenAI. This includes synthesizing data, building VQ representations, and processing, filtering, deduplication, quality control, and tokenization so it can be used effectively in big model training runs.\n\n\n\nAbout The Role\n\nWe're looking to advance how OpenAI builds and understands pretraining data at scale. You'll treat data quality and curation as core research problems: developing new methods to select, combine, and transform data; creating datasets that improve model capabilities; and designing rigorous experiments to understand how data choices and interventions affect model learning and downstream behavior. You'll work closely with frontier models and web-scale data to build evidence for which approaches work and why, then translate successful research into scalable data processing pipelines\n\n\n\nWe Expect You To\n\n - Have a strong track record of new or improved ML ideas, through publications, projects, or applied research.\n\n - Own and drive a research agenda, from choosing the right problems to carrying long-running work through to impact.\n\n - Be excited by OpenAI’s empirical, collaborative approach to research.\n\n\n\nNice To Have\n\n - Thoughtfulness about AI’s impact, including privacy, provenance, and data quality.\n\n - Experience building high-performance deep learning or large-scale data processing systems.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"3ac187b2-dd75-4acd-b285-51ae6e603dbd","title":"Data Scientist, Real Estate & Workplace ","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Mountain View","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"Mountain View"}}}],"publishedAt":"2026-08-20T16:38:56.595+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3ac187b2-dd75-4acd-b285-51ae6e603dbd","applyUrl":"https://jobs.ashbyhq.com/openai/3ac187b2-dd75-4acd-b285-51ae6e603dbd/application","descriptionHtml":"About the Role
We’re hiring a Data Scientist to support Real Estate & Workplace (REW), a fast-moving global team focused on creating workplaces that help OpenAI’s people do their best work while scaling the company’s real estate and workplace operations. Our work is grounded in understanding how people use space and services, collaborate across physical and digital environments, and experience the workplace.
REW’s scope spans portfolio strategy, design and construction, space planning, sustainability, workplace experience, and global operations. You’ll work comfortably across this broad, sometimes messy data landscape and build trusted relationships across the domain. The work informs high-impact decisions with immediate, visible effects—from where teams work and how space and services are allocated to which investments move forward and how workplace experiences evolve. This is a high-ownership Data Science role spanning analytical strategy and hands-on execution. Working at the forefront of AI-native analytics, you’ll help define the future of workplace operations at OpenAI rather than follow an established playbook. You’ll shape REW’s Data Science roadmap, identify where forecasting, experimentation, and optimization can drive impact, and translate business priorities into an analytical plan. You’ll own the stakeholder-facing execution layer—including owning agent-built dashboards, recurring reporting, models, and decision tools—along with analytical requirements, validation, adoption, and measurable business impact.
In this role, you’ll be partnered closely with Finance, People Analytics, IT, and REW leaders. You’ll own problems end to end—from framing and prioritization through analysis, recommendation, delivery, adoption, and iteration—so the work drives measurable business outcomes.
What You’ll Do
Own ambiguous, high-impact problems end to end—from framing and prioritization through delivery, adoption, and iteration.
Define success metrics and build measurement, forecasting, experimentation, and optimization frameworks for decisions about people, spaces, and investments.
Develop and own agentic dashboards, reporting, models, and decision tools, ensuring they are trusted, governed, and agent-ready.
Connect data from workplace sensors, collaboration tools, operations, and financial systems—while identifying and integrating novel data sources—to guide decisions about space, services, employee experience, and investments.
Communicate assumptions, trade-offs, and recommendations clearly to technical, operational, and executive stakeholders.
What We’re Looking For
Ability to thrive in ambiguity, take ownership, and balance rigor with speed.
Familiarity with AI-assisted analytics, collaboration technologies, and operational platforms.
Experience in Data Science or Decision Science, ideally in operational, financial, workplace, or internal-tools environments.
Strong grounding in applied statistics, causal inference, forecasting, and model evaluation; fluent in SQL and Python.
Proven ability to turn messy, broad datasets into high-impact decisions and measurable outcomes.
Enthusiasm for pioneering AI-native analytics and working with agentic dashboards and decision systems.
Exceptional communication skills across operators, engineers, cross-functional partners, and senior leaders.
Nice to Have
Experience building operational automation or decision systems for prioritization, forecasting, or optimization.
Experience analyzing human behavioral or organizational-network data from workplace sensors and collaboration technologies such as messaging, meetings, calendars, or workplace platforms.
Experience creating analytical, measurement, or governance frameworks in fast-changing environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nWe’re hiring a Data Scientist to support Real Estate & Workplace (REW), a fast-moving global team focused on creating workplaces that help OpenAI’s people do their best work while scaling the company’s real estate and workplace operations. Our work is grounded in understanding how people use space and services, collaborate across physical and digital environments, and experience the workplace.\n\nREW’s scope spans portfolio strategy, design and construction, space planning, sustainability, workplace experience, and global operations. You’ll work comfortably across this broad, sometimes messy data landscape and build trusted relationships across the domain. The work informs high-impact decisions with immediate, visible effects—from where teams work and how space and services are allocated to which investments move forward and how workplace experiences evolve. This is a high-ownership Data Science role spanning analytical strategy and hands-on execution. Working at the forefront of AI-native analytics, you’ll help define the future of workplace operations at OpenAI rather than follow an established playbook. You’ll shape REW’s Data Science roadmap, identify where forecasting, experimentation, and optimization can drive impact, and translate business priorities into an analytical plan. You’ll own the stakeholder-facing execution layer—including owning agent-built dashboards, recurring reporting, models, and decision tools—along with analytical requirements, validation, adoption, and measurable business impact.\n\nIn this role, you’ll be partnered closely with Finance, People Analytics, IT, and REW leaders. You’ll own problems end to end—from framing and prioritization through analysis, recommendation, delivery, adoption, and iteration—so the work drives measurable business outcomes.\n\n\n\nWhat You’ll Do\n\n - Own ambiguous, high-impact problems end to end—from framing and prioritization through delivery, adoption, and iteration.\n\n - Define success metrics and build measurement, forecasting, experimentation, and optimization frameworks for decisions about people, spaces, and investments.\n\n - Develop and own agentic dashboards, reporting, models, and decision tools, ensuring they are trusted, governed, and agent-ready.\n\n - Connect data from workplace sensors, collaboration tools, operations, and financial systems—while identifying and integrating novel data sources—to guide decisions about space, services, employee experience, and investments.\n\n - Communicate assumptions, trade-offs, and recommendations clearly to technical, operational, and executive stakeholders.\n \n \n\nWhat We’re Looking For\n\n - Ability to thrive in ambiguity, take ownership, and balance rigor with speed.\n\n - Familiarity with AI-assisted analytics, collaboration technologies, and operational platforms.\n\n - Experience in Data Science or Decision Science, ideally in operational, financial, workplace, or internal-tools environments.\n\n - Strong grounding in applied statistics, causal inference, forecasting, and model evaluation; fluent in SQL and Python.\n\n - Proven ability to turn messy, broad datasets into high-impact decisions and measurable outcomes.\n\n - Enthusiasm for pioneering AI-native analytics and working with agentic dashboards and decision systems.\n\n - Exceptional communication skills across operators, engineers, cross-functional partners, and senior leaders.\n\n\n\nNice to Have\n\n - Experience building operational automation or decision systems for prioritization, forecasting, or optimization.\n\n - Experience analyzing human behavioral or organizational-network data from workplace sensors and collaboration technologies such as messaging, meetings, calendars, or workplace platforms.\n\n - Experience creating analytical, measurement, or governance frameworks in fast-changing environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $385K","compensationTiers":[{"id":"aa8fd018-383e-4ba8-817d-40460fc39851","tierSummary":"$266K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0e8f7e00-dca5-4592-b149-02ac64a3330c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e9c4d2a6-2b1f-40eb-a443-f908d4a3cbb4","summary":"$266K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000}]}},{"id":"0728d036-6057-4194-942f-34254610c18f","title":"Technical Program Manager, Actuators","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-20T21:59:40.593+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0728d036-6057-4194-942f-34254610c18f","applyUrl":"https://jobs.ashbyhq.com/openai/0728d036-6057-4194-942f-34254610c18f/application","descriptionHtml":"About Team
Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives.
About the Role
We are looking for a Technical Program Manager to own actuator development and integration from system goals through production readiness. The actuator program spans mechanical, electrical, firmware, harnessing, controls, test, reliability, manufacturing, and supply chain, and needs a TPM who can turn cross-functional decisions into clear scope, executable milestones, and timely decisions.
In this role, you will help the team converge on the right technical plan, surface risks early, and deliver reliable actuator systems on schedule.
This role is based in San Francisco, CA and requires in-person presence 4 days a week.
In this role you will:
Drive actuator programs end-to-end, aligning scope, milestones, interfaces, dependencies, and exit criteria across engineering teams.
Drive scope lock and technical convergence for sprints, MVPs, and stretch goals while connecting component decisions to system performance.
Coordinate actuator development across motors, gears, sensing, electronics, and firmware, and align the electrical and mechanical interfaces that connect actuators to the broader robot.
Lead validation planning from early prototypes through engineering validation, reliability testing, and production readiness.
Drive tradeoff decisions across cost, quality, performance, schedule, and lead time by collaborating cross-functionally and quantifying impact to meet program deliverables.
Establish effective mechanisms for technical reviews, change control, design releases, decision tracking, and manufacturing readiness.
Surface risks early and drive decisions, owners, and actions to closure.
You might thrive in this role if you:
Have led complex electromechanical hardware programs from development through manufacturing.
Are equally comfortable reasoning about an actuator’s internal architecture and how it integrates into the larger system through PCBAs, connectors, cables,etc.
Can work effectively across ME, EE, firmware, interconnecting harnesses, controls, test, reliability, manufacturing, and supply chain.
Understand hardware development realities including prototype cycles, long-lead parts, suppliers, testing, design changes, and production ramp.
What success looks like:
Cross-functional scope, milestones, interfaces, dependencies, and exit criteria are aligned across engineering, supply chain and manufacturing teams.
Sprints, MVPs, and stretch goals converge on decisions connected to system performance.
Validation is planned from early prototypes through engineering validation, reliability testing, and production readiness.
Risks, tradeoffs, owners, and actions are surfaced early and driven to closure to meet program deliverables.
Mitigation strategies are well communicated and aligned upon, acceleration of hardware development from design to trials on the floor is quantifiable.
Tools and workflows built are well embedded in the daily routine of all the team members, thus do not seem an added overhead to get things done.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About Team\n\nOur Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives.\n\nAbout the Role\n\nWe are looking for a Technical Program Manager to own actuator development and integration from system goals through production readiness. The actuator program spans mechanical, electrical, firmware, harnessing, controls, test, reliability, manufacturing, and supply chain, and needs a TPM who can turn cross-functional decisions into clear scope, executable milestones, and timely decisions.\n\nIn this role, you will help the team converge on the right technical plan, surface risks early, and deliver reliable actuator systems on schedule.\n\nThis role is based in San Francisco, CA and requires in-person presence 4 days a week.\n\nIn this role you will:\n\n - Drive actuator programs end-to-end, aligning scope, milestones, interfaces, dependencies, and exit criteria across engineering teams.\n\n - Drive scope lock and technical convergence for sprints, MVPs, and stretch goals while connecting component decisions to system performance.\n\n - Coordinate actuator development across motors, gears, sensing, electronics, and firmware, and align the electrical and mechanical interfaces that connect actuators to the broader robot.\n\n - Lead validation planning from early prototypes through engineering validation, reliability testing, and production readiness.\n\n - Drive tradeoff decisions across cost, quality, performance, schedule, and lead time by collaborating cross-functionally and quantifying impact to meet program deliverables.\n\n - Establish effective mechanisms for technical reviews, change control, design releases, decision tracking, and manufacturing readiness.\n\n - Surface risks early and drive decisions, owners, and actions to closure.\n\nYou might thrive in this role if you:\n\n - Have led complex electromechanical hardware programs from development through manufacturing.\n\n - Are equally comfortable reasoning about an actuator’s internal architecture and how it integrates into the larger system through PCBAs, connectors, cables,etc.\n\n - Can work effectively across ME, EE, firmware, interconnecting harnesses, controls, test, reliability, manufacturing, and supply chain.\n\n - Understand hardware development realities including prototype cycles, long-lead parts, suppliers, testing, design changes, and production ramp.\n\nWhat success looks like:\n\n - Cross-functional scope, milestones, interfaces, dependencies, and exit criteria are aligned across engineering, supply chain and manufacturing teams.\n\n - Sprints, MVPs, and stretch goals converge on decisions connected to system performance.\n\n - Validation is planned from early prototypes through engineering validation, reliability testing, and production readiness.\n\n - Risks, tradeoffs, owners, and actions are surfaced early and driven to closure to meet program deliverables.\n\n - Mitigation strategies are well communicated and aligned upon, acceleration of hardware development from design to trials on the floor is quantifiable.\n\n - Tools and workflows built are well embedded in the daily routine of all the team members, thus do not seem an added overhead to get things done.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $285K","compensationTiers":[{"id":"4f20d0ed-2c33-46ee-bb55-c434480d44d2","tierSummary":"$207K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3b054bea-7356-4ed7-93d2-68bac65ad7be","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2175041d-db3b-400c-a37e-1035762c67ee","summary":"$207K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000}]}},{"id":"7be58f3a-6005-42ed-86fa-77773ebfb294","title":"Applied AI Engineer, Digital Natives","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T09:51:48.656+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7be58f3a-6005-42ed-86fa-77773ebfb294","applyUrl":"https://jobs.ashbyhq.com/openai/7be58f3a-6005-42ed-86fa-77773ebfb294/application","descriptionHtml":"About the Team
OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works.
Enterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.
About the Role
As an Applied AI Engineer, you will partner directly with Digital Native companies to design, build and deploy AI-powered products and systems. Working alongside customer product and engineering teams, you will take ideas from early experimentation through evaluation, production launch and scale, connecting technical decisions to user experience and measurable business impact.
You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations.
This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Partner directly with Digital Native customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.
Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.
Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.
You’ll thrive in this role if you:
Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.
Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.
Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.
Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works.\n\nEnterprise deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.\n\nAbout the Role\n\nAs an Applied AI Engineer, you will partner directly with Digital Native companies to design, build and deploy AI-powered products and systems. Working alongside customer product and engineering teams, you will take ideas from early experimentation through evaluation, production launch and scale, connecting technical decisions to user experience and measurable business impact.\n\nYou will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations.\n\nThis is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\nThis role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\nIn this role, you will:\n\n - Partner directly with Digital Native customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.\n\n - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.\n\n - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.\n\n - Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.\n\n - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.\n\nYou’ll thrive in this role if you:\n\n - Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or production engineering—not only program or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.\n\n - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b5a022bb-f7a5-47d9-b5e8-9d1575493dcf","title":"Model Policy Manager, Agentic Safety ","department":"Safety Systems","team":"Model Policy","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T16:40:32.791+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b5a022bb-f7a5-47d9-b5e8-9d1575493dcf","applyUrl":"https://jobs.ashbyhq.com/openai/b5a022bb-f7a5-47d9-b5e8-9d1575493dcf/application","descriptionHtml":"About the Team
Our Safety Systems team is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency.
Within Safety Systems, the Model Policy team works to ensure that increasingly capable models behave safely and reliably in real-world environments. We investigate emerging model failures, define the behavior models should exhibit instead, and develop the data, evaluations, monitoring, and safeguards needed to improve and validate that behavior. Our work connects alignment research with the practical challenges of training and deploying frontier models.
About the Role
In this role, you will shape how OpenAI understands and addresses real-world risks that emerge from model misalignment as models become more autonomous and operate over longer horizons. You will investigate how misaligned behavior emerges across extended trajectories - including when models persist toward the wrong objective, take unsafe shortcuts, lose track of instructions, exploit weaknesses in their environment, or circumvent constraints - and translate these insights into behavioral policies, evaluations, monitoring, and safeguards. This role is ideal for someone who wants to turn alignment and safety concerns into concrete, empirically grounded improvements to frontier AI systems.
This role is based in our San Francisco office. We offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays.
Your Responsibilities:
Identify vulnerabilities that emerge as models interact with tools, data, and external systems, and translate them into model- and system-level safeguards.
Develop threat models and empirical frameworks for understanding harmful outcomes from misaligned behavior.
Build frameworks for understanding harmful outcomes arising from model misalignment.
Identify the underlying behaviors and system conditions that drive those outcomes.
Turn findings into policy frameworks, evaluation criteria, online measurement and safeguards.
Develop human data campaigns and gold sets to ground measurement and evaluation of emerging behaviors and risks.
Partner with research, engineering, security, and product teams to shape model and system safety, balancing difficult trade-offs between safety, utility, and business risk.
Inform deployment decisions, system cards, safeguards reports, and OpenAI’s broader approach to agentic safety.
Build monitoring approaches that detect regressions and emerging risks after deployment.
We’re seeking someone who:
Brings a strong background in AI agent safety, privacy, security, cybersecurity, or adjacent fields, with the adversarial mindset needed to investigate real-world harmful outcomes.
Has demonstrated interest in AI alignment and a strong understanding of the technical drivers of misaligned model behavior.
Has enough technical fluency to work directly with evaluation and training data, understand what the data is showing, and identify limitations, patterns, and opportunities for deeper investigation.
Is comfortable working hands-on with model data and evaluation results, including inspecting examples, analyzing failure patterns, assessing data quality, and distinguishing policy failures from grader, model, or system failures.
Uses empirical evidence to develop and refine safety policies and safeguards.
Can translate complex or ambiguous alignment risks into precise behavioral expectations and measurable evaluation criteria.
Works effectively across research, engineering, security, product, and policy.
Communicates clearly about complex and uncertain technical risks.
Enjoys fast-paced, collaborative research environments where priorities shift as models, evidence, and risks change.
Our relevant publications:
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur Safety Systems https://openai.com/safety/safety-systems team is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency.\n\nWithin Safety Systems, the Model Policy team works to ensure that increasingly capable models behave safely and reliably in real-world environments. We investigate emerging model failures, define the behavior models should exhibit instead, and develop the data, evaluations, monitoring, and safeguards needed to improve and validate that behavior. Our work connects alignment research with the practical challenges of training and deploying frontier models.\n\nAbout the Role\n\nIn this role, you will shape how OpenAI understands and addresses real-world risks that emerge from model misalignment as models become more autonomous and operate over longer horizons. You will investigate how misaligned behavior emerges across extended trajectories - including when models persist toward the wrong objective, take unsafe shortcuts, lose track of instructions, exploit weaknesses in their environment, or circumvent constraints - and translate these insights into behavioral policies, evaluations, monitoring, and safeguards. This role is ideal for someone who wants to turn alignment and safety concerns into concrete, empirically grounded improvements to frontier AI systems.\n\nThis role is based in our San Francisco office. We offer relocation support to new employees, and we use a hybrid model: three days in the office per week with optional work from home on Thursdays and Fridays.\n\nYour Responsibilities:\n\n - Identify vulnerabilities that emerge as models interact with tools, data, and external systems, and translate them into model- and system-level safeguards.\n\n - Develop threat models and empirical frameworks for understanding harmful outcomes from misaligned behavior.\n\n - Build frameworks for understanding harmful outcomes arising from model misalignment.\n\n - Identify the underlying behaviors and system conditions that drive those outcomes.\n\n - Turn findings into policy frameworks, evaluation criteria, online measurement and safeguards.\n\n - Develop human data campaigns and gold sets to ground measurement and evaluation of emerging behaviors and risks.\n\n - Partner with research, engineering, security, and product teams to shape model and system safety, balancing difficult trade-offs between safety, utility, and business risk.\n\n - Inform deployment decisions, system cards, safeguards reports, and OpenAI’s broader approach to agentic safety.\n\n - Build monitoring approaches that detect regressions and emerging risks after deployment.\n\nWe’re seeking someone who:\n\n - Brings a strong background in AI agent safety, privacy, security, cybersecurity, or adjacent fields, with the adversarial mindset needed to investigate real-world harmful outcomes.\n\n - Has demonstrated interest in AI alignment and a strong understanding of the technical drivers of misaligned model behavior.\n\n - Has enough technical fluency to work directly with evaluation and training data, understand what the data is showing, and identify limitations, patterns, and opportunities for deeper investigation.\n\n - Is comfortable working hands-on with model data and evaluation results, including inspecting examples, analyzing failure patterns, assessing data quality, and distinguishing policy failures from grader, model, or system failures.\n\n - Uses empirical evidence to develop and refine safety policies and safeguards.\n\n - Can translate complex or ambiguous alignment risks into precise behavioral expectations and measurable evaluation criteria.\n\n - Works effectively across research, engineering, security, product, and policy.\n\n - Communicates clearly about complex and uncertain technical risks.\n\n - Enjoys fast-paced, collaborative research environments where priorities shift as models, evidence, and risks change.\n\n \n\nOur relevant publications:\n\n - Safety and alignment in an era of long-horizon models https://openai.com/index/safety-alignment-long-horizon-models/\n\n - Accelerating the cyber defense ecosystem that protects us all https://openai.com/index/accelerating-cyber-defense-ecosystem/\n\n - Safety at every step https://openai.com/safety/\n\n - OpenAI GPT5.6 System Card https://deploymentsafety.openai.com/gpt-5-6\n\n - OpenAI Model Spec https://openai.com/index/introducing-the-model-spec/\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $335K","compensationTiers":[{"id":"5b7b2a90-a300-4632-9a24-bd0484fe6b85","tierSummary":"$207K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"be2cbd7b-f0e7-45a5-9111-1c55ac29b8b1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"996abccd-5f31-4ac5-a703-58ae4609672c","summary":"$207K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":335000}]}},{"id":"71838fdf-4476-490c-81b6-4bf0746f6774","title":"Software Engineer, Plugin Developer Platform","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-18T19:12:23.311+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/71838fdf-4476-490c-81b6-4bf0746f6774","applyUrl":"https://jobs.ashbyhq.com/openai/71838fdf-4476-490c-81b6-4bf0746f6774/application","descriptionHtml":"About the Team
The Plugin Developer Platform team builds the APIs, SDKs, and tools that let people extend ChatGPT and Codex. We work on plugins, connectors, the Model Context Protocol (MCP), and interactive apps.
We want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work covers plugin creation and publishing, the systems that run plugins across our products, and open standards that developers can build on.
About the Role
We’re looking for platform-minded engineers who know what it takes to build a platform developers want to use. You’ll work across developer-facing interfaces, APIs, and backend systems. You’ll own features from the first developer conversation through implementation and release.
You’ll talk directly with developers, partners, and the open-source community. Their experience will inform the APIs and abstractions you design, the problems you prioritize, and the tradeoffs you make.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
What You’ll Do
Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex.
Make plugins easier to create, test, publish, update, and share.
Improve compatibility and consistency across ChatGPT and Codex, including interactive app experiences.
Contribute to MCP and other open standards, bringing practical developer needs into their design.
Work with developers and partners to understand recurring problems and improve the platform, tooling, and documentation.
Work with Product, Research, Security, and Trust & Safety on permissions, compatibility, and safe, reliable execution.
You Might Thrive Here If You
Have built software that other developers use. Your experience might include an open-source project, an API or SDK, a developer platform, internal tools with real users, or a devtools company.
Have opinions about APIs and abstractions, and can explain the tradeoffs behind your decisions.
Enjoy talking with developers and learning what they are trying to build.
Can move between product questions and technical details, identify what matters, and take work from an unclear problem through to production.
Are comfortable working across web interfaces and backend systems, and learning unfamiliar parts of the stack.
Want to help define how developers build software for AI agents, including through open standards such as MCP.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Plugin Developer Platform team builds the APIs, SDKs, and tools that let people extend ChatGPT and Codex. We work on plugins, connectors, the Model Context Protocol (MCP), and interactive apps.\n\nWe want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work covers plugin creation and publishing, the systems that run plugins across our products, and open standards that developers can build on.\n\n\nAbout the Role\n\nWe’re looking for platform-minded engineers who know what it takes to build a platform developers want to use. You’ll work across developer-facing interfaces, APIs, and backend systems. You’ll own features from the first developer conversation through implementation and release.\n\nYou’ll talk directly with developers, partners, and the open-source community. Their experience will inform the APIs and abstractions you design, the problems you prioritize, and the tradeoffs you make.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nWhat You’ll Do\n\n - Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex.\n\n - Make plugins easier to create, test, publish, update, and share.\n\n - Improve compatibility and consistency across ChatGPT and Codex, including interactive app experiences.\n\n - Contribute to MCP and other open standards, bringing practical developer needs into their design.\n\n - Work with developers and partners to understand recurring problems and improve the platform, tooling, and documentation.\n\n - Work with Product, Research, Security, and Trust & Safety on permissions, compatibility, and safe, reliable execution.\n \n\nYou Might Thrive Here If You\n\n - Have built software that other developers use. Your experience might include an open-source project, an API or SDK, a developer platform, internal tools with real users, or a devtools company.\n\n - Have opinions about APIs and abstractions, and can explain the tradeoffs behind your decisions.\n\n - Enjoy talking with developers and learning what they are trying to build.\n\n - Can move between product questions and technical details, identify what matters, and take work from an unclear problem through to production.\n\n - Are comfortable working across web interfaces and backend systems, and learning unfamiliar parts of the stack.\n\n - Want to help define how developers build software for AI agents, including through open standards such as MCP.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $490K","compensationTiers":[{"id":"d80ec1bb-13e7-493f-8c90-a311dde81e03","tierSummary":"$185K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"26d9475b-5555-44c8-8d76-918ffa7d7b43","summary":"$185K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":490000},{"id":"48af8d00-34b6-404c-af96-214d46510b38","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":490000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"badafdf8-116b-4849-b848-2f20a3ff2732","title":"Red Team - Cyber","department":"Intelligence & Investigations","team":"Intelligence & Investigations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}}],"publishedAt":"2026-08-18T16:42:51.229+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/badafdf8-116b-4849-b848-2f20a3ff2732","applyUrl":"https://jobs.ashbyhq.com/openai/badafdf8-116b-4849-b848-2f20a3ff2732/application","descriptionHtml":"The Intelligence and Investigations team is dedicated to ensuring the safe, responsible deployment of AI by rapidly detecting and mitigating abuse. Our team leverages the latest testing methodologies to uncover vulnerabilities and emerging threats, helping safeguard OpenAI’s products and users. We work closely with cross-functional partners across product, policy, and engineering to drive a comprehensive defense strategy against evolving adversarial challenges.
As a Red Teamer focused on cyber, you will help answer two practical questions: What cyber capabilities can our models provide to real-world attackers, and do our safeguards remain effective when those attackers use increasingly sophisticated techniques?
The role combines scaled evaluation with expert-driven testing. You may bring deeper experience in cybersecurity and use that expertise to judge whether a model’s behavior meaningfully changes attacker capability. Alternatively, you may bring deeper experience in model evaluations, automation, or agentic harnesses and apply those skills to building rigorous cyber testing. We do not expect every candidate to be equally deep in both areas, but successful candidates will have a strong foundation in one and enough fluency in the other to work effectively across the boundary.
Most of your work will focus on model cyber capabilities and safeguards; you will also spend a portion of your time testing novel abuse risks in agentic systems.
This role is located in San Francisco, CA or Seattle, WA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Design and run rigorous evaluations of model cyber capabilities and safeguards, including policy adherence, correct refusal, over refusal, and resilience to jailbreaking and other adversarial techniques.
Conduct hands-on testing to understand what models can enable when used by experienced security practitioners, including through task-specific harnesses, scaffolding, and multi-step workflows.
Distinguish benchmark or policy failures from behavior that creates meaningful real-world risk, considering feasibility, attacker uplift, reliability, and the capabilities already available elsewhere.
Build and improve automated testing infrastructure that supports repeatable measurement, rapid iteration, and statistically grounded analysis across models and product surfaces.
Test novel abuse risks in agentic systems, including indirect prompt injection, agent hijacking, and other ways adversaries may manipulate systems that use tools or act on external information.
Translate findings into clear risk assessments and actionable recommendations for Security, Research, Product, Policy, and Engineering partners.
Contribute a portion of your time to Safety Bug Bounty work, particularly where reports require cyber expertise.
Bring substantial depth in at least one of the following areas:
Cybersecurity, such as application security, penetration testing, vulnerability research, adversary simulation, or red-team operations. You can assess whether a demonstrated capability is reliable, feasible, and meaningfully dangerous.
AI model evaluation, such as designing and running evals, building agentic harnesses, automating adversarial testing, constructing datasets, or analyzing model behavior at scale. You can turn an ambiguous risk question into a reproducible testing approach.
Across either profile, you should also have:
Working literacy across both cybersecurity and model evaluation, with an interest in developing further depth outside your primary area.
The ability to write code and build practical testing tools, particularly for automating experiments, orchestrating models, or analyzing results.
An attacker mindset and an interest in discovering failure modes that standard evaluations may not capture.
Clear written and verbal communication, including the ability to explain technical findings, limitations, and risk to audiences with different backgrounds.
Experience working across technical and non-technical teams to move from a finding to a decision, mitigation, or follow-up test.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Intelligence and Investigations team is dedicated to ensuring the safe, responsible deployment of AI by rapidly detecting and mitigating abuse. Our team leverages the latest testing methodologies to uncover vulnerabilities and emerging threats, helping safeguard OpenAI’s products and users. We work closely with cross-functional partners across product, policy, and engineering to drive a comprehensive defense strategy against evolving adversarial challenges.\n\n\n\n\nABOUT THE ROLE\n\nAs a Red Teamer focused on cyber, you will help answer two practical questions: What cyber capabilities can our models provide to real-world attackers, and do our safeguards remain effective when those attackers use increasingly sophisticated techniques?\n\nThe role combines scaled evaluation with expert-driven testing. You may bring deeper experience in cybersecurity and use that expertise to judge whether a model’s behavior meaningfully changes attacker capability. Alternatively, you may bring deeper experience in model evaluations, automation, or agentic harnesses and apply those skills to building rigorous cyber testing. We do not expect every candidate to be equally deep in both areas, but successful candidates will have a strong foundation in one and enough fluency in the other to work effectively across the boundary.\n\nMost of your work will focus on model cyber capabilities and safeguards; you will also spend a portion of your time testing novel abuse risks in agentic systems.\n\nThis role is located in San Francisco, CA or Seattle, WA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design and run rigorous evaluations of model cyber capabilities and safeguards, including policy adherence, correct refusal, over refusal, and resilience to jailbreaking and other adversarial techniques.\n\n - Conduct hands-on testing to understand what models can enable when used by experienced security practitioners, including through task-specific harnesses, scaffolding, and multi-step workflows.\n\n - Distinguish benchmark or policy failures from behavior that creates meaningful real-world risk, considering feasibility, attacker uplift, reliability, and the capabilities already available elsewhere.\n\n - Build and improve automated testing infrastructure that supports repeatable measurement, rapid iteration, and statistically grounded analysis across models and product surfaces.\n\n - Test novel abuse risks in agentic systems, including indirect prompt injection, agent hijacking, and other ways adversaries may manipulate systems that use tools or act on external information.\n\n - Translate findings into clear risk assessments and actionable recommendations for Security, Research, Product, Policy, and Engineering partners.\n\n - Contribute a portion of your time to Safety Bug Bounty work, particularly where reports require cyber expertise.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\nBring substantial depth in at least one of the following areas:\n\n - Cybersecurity, such as application security, penetration testing, vulnerability research, adversary simulation, or red-team operations. You can assess whether a demonstrated capability is reliable, feasible, and meaningfully dangerous.\n\n - AI model evaluation, such as designing and running evals, building agentic harnesses, automating adversarial testing, constructing datasets, or analyzing model behavior at scale. You can turn an ambiguous risk question into a reproducible testing approach.\n\nAcross either profile, you should also have:\n\n - Working literacy across both cybersecurity and model evaluation, with an interest in developing further depth outside your primary area.\n\n - The ability to write code and build practical testing tools, particularly for automating experiments, orchestrating models, or analyzing results.\n\n - An attacker mindset and an interest in discovering failure modes that standard evaluations may not capture.\n\n - Clear written and verbal communication, including the ability to explain technical findings, limitations, and risk to audiences with different backgrounds.\n\n - Experience working across technical and non-technical teams to move from a finding to a decision, mitigation, or follow-up test.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$198K – $320K • Offers Equity","scrapeableCompensationSalarySummary":"$198K - $320K","compensationTiers":[{"id":"b9e1afbf-5baa-4b90-b1eb-e87343c50c06","tierSummary":"$198K – $320K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8352eb40-764e-464b-9293-ad6cf0f17b69","summary":"$198K – $320K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":320000},{"id":"f1915e23-2864-449e-a37a-0ebbf3d5e5fc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":320000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d1121575-a1a7-47c9-97e6-56c70f441143","title":"Systems Software Engineer, Silicon Bringup","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-24T18:48:55.627+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d1121575-a1a7-47c9-97e6-56c70f441143","applyUrl":"https://jobs.ashbyhq.com/openai/d1121575-a1a7-47c9-97e6-56c70f441143/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
You will work on the systems software strategy and execution that brings new AI silicon from first power-on to a fully integrated system running production-representative models at expected functionality and performance. You will define how software exercises and validates compute, memory, interconnect, and I/O subsystems, then build the diagnostics, automation, and observability needed to find issues quickly.
This role sits at the center of silicon, firmware, platform, systems, and workload teams. You will turn hardware specifications and performance targets into an end-to-end bringup plan, drive cross-functional debug, and establish the stress and regression infrastructure that makes each new platform reliable across operating environments.
In this role, you will:
Contribute to the end-to-end software bringup and validation strategy for new silicon and first-party systems.
Define software-driven test coverage across compute, memory, interconnect, I/O, and their system-level interactions.
Build diagnostics, test automation, telemetry, and regression infrastructure that accelerate first-silicon learning and issue isolation.
Lead bringup from initial silicon arrival through board and system integration, docking, runtime enablement, and model execution.
Design stress tests that characterize reliability, performance, and stability across workloads and operating conditions.
Translate architecture specifications and performance models into measurable acceptance criteria, coverage goals, and pass/fail signals.
Debug complex hardware-software failures, drive root-cause analysis, and coordinate fixes across silicon, firmware, electrical, platform, and workload teams.
Validate that integrated systems deliver expected functionality and model performance, and turn bringup learnings into reusable infrastructure for future generations.
You might thrive in this role if you:
Have strong systems programming experience in C, C++, Rust, Python, or comparable low-level environments.
Have brought up or validated complex silicon, accelerators, servers, or other hardware-software systems.
Understand computer architecture and the behavior of compute, memory, interconnect, and I/O subsystems.
Are skilled at low-level debugging across firmware, drivers, operating systems, and hardware interfaces.
Can create a rigorous test strategy, reason about coverage gaps, and build scalable automation and observability.
Have experience with performance characterization, stress testing, reliability testing, or production readiness.
Communicate clearly across disciplines and can drive ambiguous, high-stakes technical work from plan through closure.
Care deeply about building durable tools and processes that make subsequent bringup cycles faster and more predictable.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nYou will work on the systems software strategy and execution that brings new AI silicon from first power-on to a fully integrated system running production-representative models at expected functionality and performance. You will define how software exercises and validates compute, memory, interconnect, and I/O subsystems, then build the diagnostics, automation, and observability needed to find issues quickly.\n\nThis role sits at the center of silicon, firmware, platform, systems, and workload teams. You will turn hardware specifications and performance targets into an end-to-end bringup plan, drive cross-functional debug, and establish the stress and regression infrastructure that makes each new platform reliable across operating environments.\n\nIn this role, you will:\n\n - Contribute to the end-to-end software bringup and validation strategy for new silicon and first-party systems.\n\n - Define software-driven test coverage across compute, memory, interconnect, I/O, and their system-level interactions.\n\n - Build diagnostics, test automation, telemetry, and regression infrastructure that accelerate first-silicon learning and issue isolation.\n\n - Lead bringup from initial silicon arrival through board and system integration, docking, runtime enablement, and model execution.\n\n - Design stress tests that characterize reliability, performance, and stability across workloads and operating conditions.\n\n - Translate architecture specifications and performance models into measurable acceptance criteria, coverage goals, and pass/fail signals.\n\n - Debug complex hardware-software failures, drive root-cause analysis, and coordinate fixes across silicon, firmware, electrical, platform, and workload teams.\n\n - Validate that integrated systems deliver expected functionality and model performance, and turn bringup learnings into reusable infrastructure for future generations.\n\nYou might thrive in this role if you:\n\n - Have strong systems programming experience in C, C++, Rust, Python, or comparable low-level environments.\n\n - Have brought up or validated complex silicon, accelerators, servers, or other hardware-software systems.\n\n - Understand computer architecture and the behavior of compute, memory, interconnect, and I/O subsystems.\n\n - Are skilled at low-level debugging across firmware, drivers, operating systems, and hardware interfaces.\n\n - Can create a rigorous test strategy, reason about coverage gaps, and build scalable automation and observability.\n\n - Have experience with performance characterization, stress testing, reliability testing, or production readiness.\n\n - Communicate clearly across disciplines and can drive ambiguous, high-stakes technical work from plan through closure.\n\n - Care deeply about building durable tools and processes that make subsequent bringup cycles faster and more predictable.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"2593b587-e8d3-49b3-aae5-9d512619e3f9","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"34040474-8a90-4b08-bbaf-f8ebbd5fea6c","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"ab636d9b-9afe-4485-8f23-ce6855979abb","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"cc0d0d86-eb9d-44a0-a6a4-42bbb6066b4b","title":"Product Manager, Youth","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-21T19:40:07.541+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cc0d0d86-eb9d-44a0-a6a4-42bbb6066b4b","applyUrl":"https://jobs.ashbyhq.com/openai/cc0d0d86-eb9d-44a0-a6a4-42bbb6066b4b/application","descriptionHtml":"About the Team: Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT5.6, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before.
Across all product lines, we ensure that these powerful tools are used responsibly. This is a key part of OpenAI’s path towards safely deploying broadly beneficial Artificial General Intelligence (AGI). Safety is more important to us than unfettered growth.
The Youth Well-Being team focuses on helping young people have safe, age-appropriate, and positive experiences with AI. The team builds features such as age prediction, parental controls, and access to crisis support resources when people need help. Their work brings together product, policy, safety, research, and operations to keep improving how ChatGPT supports teens and families.
We’re looking for an experienced Product Manager for OpenAI’s Youth product efforts. This role will shape how teenagers benefit from AI across OpenAI’s products.
This is a high-impact role with the opportunity to improve daily life for millions of people. You’ll work closely with engineering, design, research, policy, legal, communications, finance, and operations teams.
This position is based in San Francisco, CA, with relocation assistance available.
Create age specific product experiences for <18 users
Identify user needs and turn them into high-impact product opportunities, owning products end-to-end, from concept through launch and iteration.
Build experiences that balance usefulness, simplicity, trust, safety, and accessibility.
Define success metrics and use data and research to guide roadmap decisions.
Partner cross-functionally to execute quickly and effectively.
Have 10+ years of product management experience leading large-scale consumer or platform products.
Have experience building for teenagers
Have strong product judgment and can simplify complex problems.
Work effectively with technical teams and ship high-quality products.
Are analytical, user-focused, and an excellent cross-functional communicator.
Care deeply about using AI to improve everyday life.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nAbout the Team: Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT5.6, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before. \n\nAcross all product lines, we ensure that these powerful tools are used responsibly. This is a key part of OpenAI’s path towards safely deploying broadly beneficial Artificial General Intelligence (AGI). Safety is more important to us than unfettered growth.\n\nThe Youth Well-Being team focuses on helping young people have safe, age-appropriate, and positive experiences with AI. The team builds features such as age prediction, parental controls, and access to crisis support resources when people need help. Their work brings together product, policy, safety, research, and operations to keep improving how ChatGPT supports teens and families.\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an experienced Product Manager for OpenAI’s Youth product efforts. This role will shape how teenagers benefit from AI across OpenAI’s products.\n\nThis is a high-impact role with the opportunity to improve daily life for millions of people. You’ll work closely with engineering, design, research, policy, legal, communications, finance, and operations teams.\n\n\nThis position is based in San Francisco, CA, with relocation assistance available.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Create age specific product experiences for <18 users\n\n - Identify user needs and turn them into high-impact product opportunities, owning products end-to-end, from concept through launch and iteration.\n\n - Build experiences that balance usefulness, simplicity, trust, safety, and accessibility.\n\n - Define success metrics and use data and research to guide roadmap decisions.\n\n - Partner cross-functionally to execute quickly and effectively.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 10+ years of product management experience leading large-scale consumer or platform products.\n\n - Have experience building for teenagers\n\n - Have strong product judgment and can simplify complex problems.\n\n - Work effectively with technical teams and ship high-quality products.\n\n - Are analytical, user-focused, and an excellent cross-functional communicator.\n\n - Care deeply about using AI to improve everyday life.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $385K","compensationTiers":[{"id":"6bf85a75-5f7e-4385-8e1d-879bc419d0c9","tierSummary":"$293K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1e03c5da-d993-4111-8fda-8d3daca33915","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ef2ea89a-7dc6-446f-9ef1-a56d8b0c22d0","summary":"$293K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000}]}},{"id":"719cc0f6-ed38-41db-8870-299b4d336f37","title":"Research Engineer / Research Scientist, Health","department":"Research","team":"Post-training","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-21T21:05:26.411+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/719cc0f6-ed38-41db-8870-299b4d336f37","applyUrl":"https://jobs.ashbyhq.com/openai/719cc0f6-ed38-41db-8870-299b4d336f37/application","descriptionHtml":"About the Team
The Health team, within OpenAI’s broader Post Training organization, has a mission to ensure AGI improves health for all humanity.
Improving human health will be one of the defining impacts of AGI. Hundreds of millions of people already turn to ChatGPT for questions about their health and millions of clinicians use it weekly to support care delivery. Increasingly capable models create an opportunity to make high-quality medical intelligence more accessible across patients and clinicians—raising the floor of human health—and accelerate the new capabilities and scientific advances that raise the ceiling of human health.
Our job is to make those benefits real. We work across the full model stack—pretraining, midtraining, reinforcement learning, post-training, evaluations, harnessing, and deployment—and connect that research to the patients, clinicians, and real-world outcomes we aim to improve.
About the Role
We’re looking for an exceptional, hands-on researcher who wants to build frontier health capabilities and turn them into impact at scale. This is a role for someone who can take an important, underdefined problem from 0→1: identify the right bet, build what’s needed to test it, and drive it all the way to a measurable improvement in the models and products we actually ship.
We’re especially excited about two kinds of people: researchers with the technical depth to move the frontier in pretraining, reinforcement learning (RL) / post-training, or evals; and researchers with real depth in developing frontier biomedical AI capabilities. Prior experience in healthcare is helpful but not required. Research excellence, velocity, ownership, and alignment with the mission are most important to us.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own a high-leverage research direction end to end—from deciding which problem matters and how to measure it, to designing and running experiments, to integrating successful work into frontier models.
Develop scalable methods across pretraining, midtraining, reinforcement learning, and post-training to improve health reasoning, knowledge, reliability, calibration, and behavior.
Build and study RL environments grounded in real health problems; understand which data and training setups produce robust, generalizable improvements rather than just higher benchmark scores.
Create meaningful, trustworthy, and unsaturated evaluations that tell us whether our models are actually getting better at what matters for patients and clinicians.
Advance new 0→1 capabilities in health that may have an increasing impact with upcoming increases in model intelligence and test-time compute.
Develop models and agents that can work over longitudinal, multimodal health data to produce useful predictions, surface new scientific insights, and support better individual- and population-level decisions.
Work closely with researchers, engineers, clinicians, and product teams to bring health capabilities into the models and products used by hundreds of millions of people.
Help establish that AI improves real health outcomes, not just that it can produce impressive answers or demos.
You might thrive in this role if you:
Care deeply about using increasingly capable AI to improve human health, and take seriously the responsibility of deploying it safely.
Have an unusually strong track record in machine learning or AI research, with the depth to push at least one important area forward: pretraining, reinforcement learning / post-training, evals (not necessarily specific to health); or substantial depth in a relevant frontier health / biomedical AI problem.
Are a hands-on builder: you can design experiments, write and debug code, work directly with data and training infrastructure, and move quickly from an idea to evidence.
Have strong research taste and can distinguish an important problem or a promising approach from an interesting one.
Own ambiguous problems end to end, and are willing to learn whatever is missing to get the job done.
Stay goal-oriented rather than method-oriented, and don’t shy away from unglamorous work if it is the highest-leverage path to impact.
Care about whether a capability will scale, generalize, and make it into the real world—not just whether it can be shown in a paper or prototype.
Enjoy working with low-ego, ambitious people across research, engineering, medicine, and product.
Bonus: Experience with health AI, longitudinal health data, or clinical research.
If you want your work to help make medical intelligence widely accessible—and to work on some of the most important frontier problems at the intersection of AI, science, and human health—we’d love to hear from you.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Health team, within OpenAI’s broader Post Training organization, has a mission to ensure AGI improves health for all humanity.\n\nImproving human health will be one of the defining impacts of AGI. Hundreds of millions of people already turn to ChatGPT for questions about their health and millions of clinicians use it weekly to support care delivery. Increasingly capable models create an opportunity to make high-quality medical intelligence more accessible across patients and clinicians—raising the floor of human health—and accelerate the new capabilities and scientific advances that raise the ceiling of human health.\n\nOur job is to make those benefits real. We work across the full model stack—pretraining, midtraining, reinforcement learning, post-training, evaluations, harnessing, and deployment—and connect that research to the patients, clinicians, and real-world outcomes we aim to improve.\n\nAbout the Role\n\nWe’re looking for an exceptional, hands-on researcher who wants to build frontier health capabilities and turn them into impact at scale. This is a role for someone who can take an important, underdefined problem from 0→1: identify the right bet, build what’s needed to test it, and drive it all the way to a measurable improvement in the models and products we actually ship.\n\nWe’re especially excited about two kinds of people: researchers with the technical depth to move the frontier in pretraining, reinforcement learning (RL) / post-training, or evals; and researchers with real depth in developing frontier biomedical AI capabilities. Prior experience in healthcare is helpful but not required. Research excellence, velocity, ownership, and alignment with the mission are most important to us.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own a high-leverage research direction end to end—from deciding which problem matters and how to measure it, to designing and running experiments, to integrating successful work into frontier models.\n\n - Develop scalable methods across pretraining, midtraining, reinforcement learning, and post-training to improve health reasoning, knowledge, reliability, calibration, and behavior.\n\n - Build and study RL environments grounded in real health problems; understand which data and training setups produce robust, generalizable improvements rather than just higher benchmark scores.\n\n - Create meaningful, trustworthy, and unsaturated evaluations that tell us whether our models are actually getting better at what matters for patients and clinicians.\n\n - Advance new 0→1 capabilities in health that may have an increasing impact with upcoming increases in model intelligence and test-time compute.\n\n - Develop models and agents that can work over longitudinal, multimodal health data to produce useful predictions, surface new scientific insights, and support better individual- and population-level decisions.\n\n - Work closely with researchers, engineers, clinicians, and product teams to bring health capabilities into the models and products used by hundreds of millions of people.\n\n - Help establish that AI improves real health outcomes, not just that it can produce impressive answers or demos.\n\nYou might thrive in this role if you:\n\n - Care deeply about using increasingly capable AI to improve human health, and take seriously the responsibility of deploying it safely.\n\n - Have an unusually strong track record in machine learning or AI research, with the depth to push at least one important area forward: pretraining, reinforcement learning / post-training, evals (not necessarily specific to health); or substantial depth in a relevant frontier health / biomedical AI problem.\n\n - Are a hands-on builder: you can design experiments, write and debug code, work directly with data and training infrastructure, and move quickly from an idea to evidence.\n\n - Have strong research taste and can distinguish an important problem or a promising approach from an interesting one.\n\n - Own ambiguous problems end to end, and are willing to learn whatever is missing to get the job done.\n\n - Stay goal-oriented rather than method-oriented, and don’t shy away from unglamorous work if it is the highest-leverage path to impact.\n\n - Care about whether a capability will scale, generalize, and make it into the real world—not just whether it can be shown in a paper or prototype.\n\n - Enjoy working with low-ego, ambitious people across research, engineering, medicine, and product.\n\n - Bonus: Experience with health AI, longitudinal health data, or clinical research.\n\n \n\nIf you want your work to help make medical intelligence widely accessible—and to work on some of the most important frontier problems at the intersection of AI, science, and human health—we’d love to hear from you.\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"502116aa-3566-4c03-8785-d1e476209715","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c27eac59-15aa-4111-b0db-2ce93d812f7c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8aa60a41-aa83-4f24-8069-abaaaa0eb616","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"191e42f8-cd62-4082-8f72-505c26505e67","title":"Full Stack Software Engineer, Monetization Platform","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-23T17:15:11.941+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/191e42f8-cd62-4082-8f72-505c26505e67","applyUrl":"https://jobs.ashbyhq.com/openai/191e42f8-cd62-4082-8f72-505c26505e67/application","descriptionHtml":"About the Team
As AI becomes capable of doing more useful work, the way people access and pay for it needs to evolve. Monetization Platform is a new team within Growth building the systems and experiences that make that possible across the entire suite of OpenAI products. Our mission is to make powerful AI easier to access, its value easier to understand, and new ways of using it easier to bring to market.
We work where product experience, platform architecture, and business strategy meet. A new plan or pricing model can change what customers can accomplish—and requires careful engineering across eligibility, entitlements, usage, and subscriptions. We turn that complexity into capabilities that product teams can build on and experiences that customers can trust.
Working with Product, Design, Finance, Financial Engineering, and Data Science, we’re shaping a platform that can evolve alongside our models and products. This is an opportunity to help define a new team’s technical direction and build systems that expand what OpenAI can offer.
About the Role
We’re looking for experienced Staff+ and Senior engineers who combine full-stack product instincts with strong backend and systems depth. You’ll help decide what to build, establish the architecture, and carry ideas through to working products—from a customer’s first interaction with a plan to the services that determine what they can access and use.
The work spans new pricing and packaging capabilities, plan and usage experiences, and the shared UIs and tools that make launches repeatable. You’ll partner closely with Financial Engineering to connect these capabilities to subscription and billing systems, keeping customer access and state consistent as offerings evolve.
You’ll have substantial ownership over technical decisions and delivery in an area where the roadmap is still taking shape. Your impact will show up in the experiences you ship, the engineering work you eliminate from future launches, and the opportunities your systems make possible.
In this role, you will:
Define and build shared pricing and packaging capabilities, including plan configuration, eligibility, entitlement integrations, and usage allowances.
Create intuitive plan and usage experiences across the stack, connecting polished interfaces to product APIs and backend services.
Turn new commercial ideas into working prototypes and experiments with Product, Finance, and Data Science, then use what you learn to guide the next iteration.
Design integrations with Financial Engineering that preserve correct access and subscription state through plan changes, migrations, asynchronous updates, and partial failures.
Build reusable components and configuration tools that let teams launch offerings with less custom engineering and fewer dependencies.
Take responsibility for production quality through migration planning, staged rollouts, testing, monitoring, and recovery paths.
Shape the technical roadmap, make clear tradeoffs between immediate launches and shared foundations, and develop other engineers through code and design reviews.
You might thrive in this role if you:
Have set architectural direction and delivered significant projects involving multiple teams, while remaining an active contributor to the code.
Bring depth in backend or distributed systems and can work across the APIs and interfaces that turn those systems into useful products.
Reason rigorously about data models, lifecycle transitions, consistency, concurrency, and what happens when an operation fails or runs twice.
Have taken loosely defined customer or business problems through discovery, implementation, and production operation.
Combine product intuition with experimentation and analysis, and care about whether customers understand and benefit from what you build.
Enjoy establishing new capabilities: choosing an initial design, shipping something useful, and improving it as the problem becomes clearer.
Build alignment across disciplines, explain technical choices clearly, and help teammates take on greater responsibility.
Experience with pricing, subscriptions, entitlements, usage-based products, billing integrations, or growth platforms would be especially valuable. We also welcome engineers whose experience building demanding product or platform systems prepares them to learn this domain.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAs AI becomes capable of doing more useful work, the way people access and pay for it needs to evolve. Monetization Platform is a new team within Growth building the systems and experiences that make that possible across the entire suite of OpenAI products. Our mission is to make powerful AI easier to access, its value easier to understand, and new ways of using it easier to bring to market.\n\nWe work where product experience, platform architecture, and business strategy meet. A new plan or pricing model can change what customers can accomplish—and requires careful engineering across eligibility, entitlements, usage, and subscriptions. We turn that complexity into capabilities that product teams can build on and experiences that customers can trust.\n\nWorking with Product, Design, Finance, Financial Engineering, and Data Science, we’re shaping a platform that can evolve alongside our models and products. This is an opportunity to help define a new team’s technical direction and build systems that expand what OpenAI can offer.\n\n \n\nAbout the Role\n\nWe’re looking for experienced Staff+ and Senior engineers who combine full-stack product instincts with strong backend and systems depth. You’ll help decide what to build, establish the architecture, and carry ideas through to working products—from a customer’s first interaction with a plan to the services that determine what they can access and use.\n\nThe work spans new pricing and packaging capabilities, plan and usage experiences, and the shared UIs and tools that make launches repeatable. You’ll partner closely with Financial Engineering to connect these capabilities to subscription and billing systems, keeping customer access and state consistent as offerings evolve.\n\nYou’ll have substantial ownership over technical decisions and delivery in an area where the roadmap is still taking shape. Your impact will show up in the experiences you ship, the engineering work you eliminate from future launches, and the opportunities your systems make possible.\n\n \n\nIn this role, you will:\n\n - Define and build shared pricing and packaging capabilities, including plan configuration, eligibility, entitlement integrations, and usage allowances.\n\n - Create intuitive plan and usage experiences across the stack, connecting polished interfaces to product APIs and backend services.\n\n - Turn new commercial ideas into working prototypes and experiments with Product, Finance, and Data Science, then use what you learn to guide the next iteration.\n\n - Design integrations with Financial Engineering that preserve correct access and subscription state through plan changes, migrations, asynchronous updates, and partial failures.\n\n - Build reusable components and configuration tools that let teams launch offerings with less custom engineering and fewer dependencies.\n\n - Take responsibility for production quality through migration planning, staged rollouts, testing, monitoring, and recovery paths.\n\n - Shape the technical roadmap, make clear tradeoffs between immediate launches and shared foundations, and develop other engineers through code and design reviews.\n\n \n\nYou might thrive in this role if you:\n\n - Have set architectural direction and delivered significant projects involving multiple teams, while remaining an active contributor to the code.\n\n - Bring depth in backend or distributed systems and can work across the APIs and interfaces that turn those systems into useful products.\n\n - Reason rigorously about data models, lifecycle transitions, consistency, concurrency, and what happens when an operation fails or runs twice.\n\n - Have taken loosely defined customer or business problems through discovery, implementation, and production operation.\n\n - Combine product intuition with experimentation and analysis, and care about whether customers understand and benefit from what you build.\n\n - Enjoy establishing new capabilities: choosing an initial design, shipping something useful, and improving it as the problem becomes clearer.\n\n - Build alignment across disciplines, explain technical choices clearly, and help teammates take on greater responsibility.\n\nExperience with pricing, subscriptions, entitlements, usage-based products, billing integrations, or growth platforms would be especially valuable. We also welcome engineers whose experience building demanding product or platform systems prepares them to learn this domain.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"d320f86a-cfd7-4151-a40e-26a7c59111e8","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"fbb997c0-6bf9-4acc-a512-7a95b091f75b","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"e5d8245c-98a2-4b6f-9cee-c4483ed34cb8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f5c3b504-3982-4d67-99ba-315b9e14f196","title":"Account Director, Digital Natives - France","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Paris, France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-15T09:15:38.529+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f5c3b504-3982-4d67-99ba-315b9e14f196","applyUrl":"https://jobs.ashbyhq.com/openai/f5c3b504-3982-4d67-99ba-315b9e14f196/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Paris. We use a hybrid work model of 3 days in the office per week.
In this role, you'll:
Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyse key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
5-7+ years selling platform-as-a-service and/or software-as-a-service in France
Achieving revenue targets >$1M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organisation. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Paris. We use a hybrid work model of 3 days in the office per week.\n\n \n\nIn this role, you'll:\n\n - Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyse key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\nWe're seeking someone with experience including:\n\n - 5-7+ years selling platform-as-a-service and/or software-as-a-service in France\n\n - Achieving revenue targets >$1M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n \n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organisation. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ec317080-e2d2-4a73-93e6-e0a9ae6fdf96","title":"Software Engineer, Model Runtime","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-24T16:34:31.338+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ec317080-e2d2-4a73-93e6-e0a9ae6fdf96","applyUrl":"https://jobs.ashbyhq.com/openai/ec317080-e2d2-4a73-93e6-e0a9ae6fdf96/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
You will build the model runtime within the inference engine that executes complex, frontier models at scale on OpenAI’s custom silicon. The runtime will sit between models running on the hardware and the upper layers of the cluster serving software stack, translating demanding inference workloads into efficient execution while optimizing for throughput, latency, utilization, and reliability.
You will work across model architecture, distributed systems, compilers, kernels, and silicon to design a production-grade runtime comparable in ambition to systems such as vLLM and SGLang, but customized and optimized for OpenAI’s AI accelerator. Your work will shape how new model capabilities map onto the platform and how quickly custom silicon can deliver meaningful performance in production.
In this role, you will:
Design and implement the LLM inference runtime for frontier models running on custom silicon.
Build scheduling, continuous batching, memory management, KV-cache management, and execution orchestration for high-performance inference.
Develop distributed execution strategies across chips, hosts, and racks, including model partitioning, communication, and synchronization.
Optimize end-to-end latency, throughput, memory efficiency, and hardware utilization across diverse model architectures and serving workloads.
Partner with kernel, compiler, architecture, and silicon teams to co-design interfaces and remove performance bottlenecks across the stack.
Enable new model features, execution patterns, numerical formats, and hardware capabilities in a reliable production runtime.
Create profiling, observability, benchmarking, and performance-modeling tools that make runtime behavior measurable and actionable.
Debug complex correctness, performance, and reliability issues spanning model code, runtime software, communication layers, and hardware.
Turn workload insights into clear requirements for future generations of silicon and system architecture.
You might thrive in this role if:
Have strong systems programming experience in C++, Rust, Python, or comparable performance-oriented environments.
Have built or optimized runtimes, distributed systems, compilers, kernels, model-serving infrastructure, or adjacent systems software.
Understand modern LLM inference, including prefill and decode behavior, batching, KV-cache tradeoffs, and model parallelism.
Can reason quantitatively about latency, throughput, compute intensity, memory bandwidth, communication, and utilization.
Are comfortable profiling and debugging performance across multiple layers of a hardware-software stack.
Can design clean abstractions while retaining the low-level control needed to extract performance from specialized hardware.
Work effectively across model, systems, compiler, kernel, and hardware teams to drive ambiguous technical problems to closure.
Care about production quality, including correctness, observability, reliability, maintainability, and graceful behavior at scale.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nYou will build the model runtime within the inference engine that executes complex, frontier models at scale on OpenAI’s custom silicon. The runtime will sit between models running on the hardware and the upper layers of the cluster serving software stack, translating demanding inference workloads into efficient execution while optimizing for throughput, latency, utilization, and reliability.\n\nYou will work across model architecture, distributed systems, compilers, kernels, and silicon to design a production-grade runtime comparable in ambition to systems such as vLLM and SGLang, but customized and optimized for OpenAI’s AI accelerator. Your work will shape how new model capabilities map onto the platform and how quickly custom silicon can deliver meaningful performance in production.\n\nIn this role, you will:\n\n - Design and implement the LLM inference runtime for frontier models running on custom silicon.\n\n - Build scheduling, continuous batching, memory management, KV-cache management, and execution orchestration for high-performance inference.\n\n - Develop distributed execution strategies across chips, hosts, and racks, including model partitioning, communication, and synchronization.\n\n - Optimize end-to-end latency, throughput, memory efficiency, and hardware utilization across diverse model architectures and serving workloads.\n\n - Partner with kernel, compiler, architecture, and silicon teams to co-design interfaces and remove performance bottlenecks across the stack.\n\n - Enable new model features, execution patterns, numerical formats, and hardware capabilities in a reliable production runtime.\n\n - Create profiling, observability, benchmarking, and performance-modeling tools that make runtime behavior measurable and actionable.\n\n - Debug complex correctness, performance, and reliability issues spanning model code, runtime software, communication layers, and hardware.\n\n - Turn workload insights into clear requirements for future generations of silicon and system architecture.\n\nYou might thrive in this role if:\n\n - Have strong systems programming experience in C++, Rust, Python, or comparable performance-oriented environments.\n\n - Have built or optimized runtimes, distributed systems, compilers, kernels, model-serving infrastructure, or adjacent systems software.\n\n - Understand modern LLM inference, including prefill and decode behavior, batching, KV-cache tradeoffs, and model parallelism.\n\n - Can reason quantitatively about latency, throughput, compute intensity, memory bandwidth, communication, and utilization.\n\n - Are comfortable profiling and debugging performance across multiple layers of a hardware-software stack.\n\n - Can design clean abstractions while retaining the low-level control needed to extract performance from specialized hardware.\n\n - Work effectively across model, systems, compiler, kernel, and hardware teams to drive ambiguous technical problems to closure.\n\n - Care about production quality, including correctness, observability, reliability, maintainability, and graceful behavior at scale.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"f80f86ed-f7a2-44a8-91d0-c62063d74ca8","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ad182536-cdf0-476d-ad6e-93f9b4470c10","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"aad5cabd-5ae1-484f-9bc5-d8ae58e28211","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"333ebd68-cc1d-4706-8d0a-07f3e50d7bfd","title":"Partner Marketing Manager, Technology Partners & ISVs","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-26T17:31:11.207+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/333ebd68-cc1d-4706-8d0a-07f3e50d7bfd","applyUrl":"https://jobs.ashbyhq.com/openai/333ebd68-cc1d-4706-8d0a-07f3e50d7bfd/application","descriptionHtml":"About the Team
The B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world.
The team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences.
About the Role
We are hiring a Partner Marketing Manager to own and execute joint go-to-market plans across a portfolio of strategic technology partners and independent software vendors. This role will turn ecosystem relationships into focused programs across launches, campaigns, customer proof, enablement, events, and demand generation that accelerate adoption, strengthen partner advocacy, and drive measurable business impact.
You will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and partner organizations to prioritize opportunities and move plans from strategy through execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who can operate across a broad ecosystem, work through influence, and create repeatable motions in ambiguity.
This role is based in San Francisco and follows a hybrid work model, with three days per week in the office.
In this role, you will:
Create and execute joint go-to-market plans across priority technology partners and ISVs, spanning launches, campaigns, customer proof, enablement, events, and demand generation, with clear goals for adoption, pipeline, and revenue impact.
Build compelling ecosystem narratives, messaging, and positioning for integrated solutions, joint value propositions, and shared customer outcomes.
Launch and scale co-marketing programs across campaigns, webinars, customer stories, product launches, executive events, thought leadership, and demand generation.
Set investment priorities across a diverse partner portfolio using clear business criteria, partner readiness, customer relevance, and measurable impact.
Partner with Sales, Partnerships, Product Marketing, Field Marketing, and Communications to align GTM priorities and execution.
Enable internal and partner-facing teams with messaging frameworks, partner collateral, customer proof points, and sales enablement materials.
Coordinate initiatives across partner marketing, alliances, product, sales, and executive stakeholders.
Track performance across pipeline, sourced or influenced revenue, adoption, engagement, and partner health, and use insights to improve programs.
You might thrive in this role, if you have:
10+ years of experience in partner marketing, product marketing, strategic alliances, ecosystem marketing, or enterprise go-to-market roles.
Experience developing and executing joint go-to-market programs with strategic technology, software, or enterprise partners.
Strong understanding of ecosystem business models and the ability to prioritize across partners with different levels of maturity, reach, and opportunity.
Strong storytelling and messaging skills, with the ability to simplify complex technical concepts into compelling customer value.
Proven ability to operate cross-functionally and influence stakeholders across multiple organizations and levels.
Experience building and scaling integrated marketing programs that drive measurable business outcomes.
Strong executive presence and comfort operating in fast-moving, ambiguous environments.
Excellent program management and organizational skills, with strong attention to detail and follow-through.
Analytical mindset with experience measuring campaign and partnership performance through pipeline, adoption, engagement, or revenue metrics.
Passion for AI and excitement about shaping how businesses adopt transformative technologies.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe B2B Marketing team helps businesses understand, adopt, and get value from OpenAI’s products. B2B marketing is a major and growing priority as we scale our work with companies, developers, and institutions around the world.\n\nThe team works across field marketing, campaigns, customer storytelling, thought leadership, events, lifecycle programs, and executive communications. We partner closely with Sales, Partnerships, Product, Product Marketing, Communications, Finance, Recruiting, and company leadership to build programs that drive durable growth across enterprise and business audiences.\n\n\n\nAbout the Role\n\nWe are hiring a Partner Marketing Manager to own and execute joint go-to-market plans across a portfolio of strategic technology partners and independent software vendors. This role will turn ecosystem relationships into focused programs across launches, campaigns, customer proof, enablement, events, and demand generation that accelerate adoption, strengthen partner advocacy, and drive measurable business impact.\n\nYou will work closely with Partnerships, Sales, Product Marketing, Field Marketing, Communications, and partner organizations to prioritize opportunities and move plans from strategy through execution. This is a highly cross-functional individual contributor role with no people-management responsibility, built for someone who can operate across a broad ecosystem, work through influence, and create repeatable motions in ambiguity.\n\nThis role is based in San Francisco and follows a hybrid work model, with three days per week in the office.\n\n\n\nIn this role, you will:\n\n - Create and execute joint go-to-market plans across priority technology partners and ISVs, spanning launches, campaigns, customer proof, enablement, events, and demand generation, with clear goals for adoption, pipeline, and revenue impact.\n\n - Build compelling ecosystem narratives, messaging, and positioning for integrated solutions, joint value propositions, and shared customer outcomes.\n\n - Launch and scale co-marketing programs across campaigns, webinars, customer stories, product launches, executive events, thought leadership, and demand generation.\n\n - Set investment priorities across a diverse partner portfolio using clear business criteria, partner readiness, customer relevance, and measurable impact.\n\n - Partner with Sales, Partnerships, Product Marketing, Field Marketing, and Communications to align GTM priorities and execution.\n\n - Enable internal and partner-facing teams with messaging frameworks, partner collateral, customer proof points, and sales enablement materials.\n\n - Coordinate initiatives across partner marketing, alliances, product, sales, and executive stakeholders.\n\n - Track performance across pipeline, sourced or influenced revenue, adoption, engagement, and partner health, and use insights to improve programs.\n\n\n\nYou might thrive in this role, if you have:\n\n - 10+ years of experience in partner marketing, product marketing, strategic alliances, ecosystem marketing, or enterprise go-to-market roles.\n\n - Experience developing and executing joint go-to-market programs with strategic technology, software, or enterprise partners.\n\n - Strong understanding of ecosystem business models and the ability to prioritize across partners with different levels of maturity, reach, and opportunity.\n\n - Strong storytelling and messaging skills, with the ability to simplify complex technical concepts into compelling customer value.\n\n - Proven ability to operate cross-functionally and influence stakeholders across multiple organizations and levels.\n\n - Experience building and scaling integrated marketing programs that drive measurable business outcomes.\n\n - Strong executive presence and comfort operating in fast-moving, ambiguous environments.\n\n - Excellent program management and organizational skills, with strong attention to detail and follow-through.\n\n - Analytical mindset with experience measuring campaign and partnership performance through pipeline, adoption, engagement, or revenue metrics.\n\n - Passion for AI and excitement about shaping how businesses adopt transformative technologies.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $318K","compensationTiers":[{"id":"7495cfc5-9e63-43d6-84aa-836d8813521c","tierSummary":"$287K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"23f83f36-f026-44d2-afdb-3dc1bd4f0d5a","summary":"$287K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"id":"255ca6b5-9c9d-48b0-b20e-996cc199d6af","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0916f210-e851-493c-b8ec-51cf00152be1","title":"Applied AI Architect, Partner","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-16T09:03:45.547+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0916f210-e851-493c-b8ec-51cf00152be1","applyUrl":"https://jobs.ashbyhq.com/openai/0916f210-e851-493c-b8ec-51cf00152be1/application","descriptionHtml":"The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
Within the team, Partner Applied AI Architects work with strategic partners—including global and regional system integrators, consulting and advisory firms, and technology partners—to extend OpenAI’s technical reach and help partners deliver high-quality AI solutions for our joint customers. We bring together technical strategy, partner enablement, architecture expertise, and practical deployment experience, working closely with Partnerships, Sales, Product, Engineering, Research, Security, and specialist delivery teams.
As a Partner Applied AI Architect, you will be a senior technical advisor to a portfolio of strategic partners and the primary technical counterpart to their leadership and delivery organizations. You will shape how partners build practices around OpenAI, develop solutions using our products, and take joint customers from AI opportunity and technical evaluation through production adoption and measurable business impact.
You will own the technical strategy and architecture across partner engagements involving ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with the Revenue Partnerships team, you will translate joint business priorities into technical strategies, solution patterns, enablement plans, and a focused portfolio of high-value customer opportunities.
You will work directly with partners on strategic customer engagements—leading discovery, shaping architectures, navigating complex technical decisions, and helping secure technical wins—while building the partner capabilities required to deliver successfully and independently at scale.
You will remain accountable for the technical quality and outcomes of the partnership while bringing in the right specialists across deployment, implementation, security, product, enablement, and other teams when deeper expertise is needed. The role calls for strong architectural judgment, executive presence, partner leadership, and the ability to move confidently between business strategy and hands-on technical conversations.
Serve as the primary technical advisor and long-term technical relationship owner for a portfolio of strategic partners, building trusted relationships with their executives, AI leaders, architects, engineering teams, and delivery organizations.
Partner closely with the Revenue Partnerships team as one virtual team, aligning partner strategy, technical priorities, joint customer opportunities, and measures of success.
Develop the technical strategy and plan for each partner, identifying priority solutions, use cases, technical capabilities, enablement needs, delivery risks, and opportunities to drive customer adoption.
Assess prospective and existing partners’ technical capabilities and delivery readiness, identifying strengths, gaps, and the investments required to successfully deliver OpenAI-powered solutions.
Lead technical discovery with partners and joint customers to identify, qualify, and prioritize AI use cases tied to meaningful business outcomes.
Develop clear Applied AI architectures spanning models, applications, enterprise data, integrations, identity, security, privacy, governance, evaluation, reliability, and deployment.
Collaborate with partner sales and technical teams on strategic opportunities, providing technical guidance through discovery, demonstrations, workshops, prototypes, architectural recommendations, and proofs of value.
Guide partners through their initial and most strategic OpenAI deployments, helping them navigate technical tradeoffs and production dependencies while ensuring solutions meet a high bar for quality, security, reliability, and responsible deployment.
Build partner capability and technical self-sufficiency through tailored enablement, architectural guidance, reusable solution patterns, technical workshops, and mentorship.
Establish clear standards and mechanisms for partner-delivered solution quality, identifying risks early and intervening when architecture, implementation, security, evaluation, or adoption issues threaten customer outcomes.
Orchestrate the right OpenAI specialists across Deployment Engineering, Product, Security, implementation, enablement, and domain teams while maintaining clear ownership and handoffs between OpenAI and partner delivery teams.
Track partner capability, joint pipeline technical progress, production adoption, usage, solution quality, and measurable customer impact to identify where additional investment or intervention is needed.
Identify repeatable patterns across partner engagements and turn them into architectures, playbooks, reference solutions, and best practices that allow successful approaches to scale across partners and customers.
Bring insights from partners and joint customers back to Product, Engineering, Research, and Partnerships, helping shape product strategy, technical guidance, and the broader OpenAI partner ecosystem.
Have significant experience in senior customer- or partner-facing technical roles such as solutions architecture, partner engineering, field architecture, technical account leadership, AI deployment, or technical consulting.
Have worked successfully with global or regional system integrators, consulting firms, or other technology partners, and understand how partner organizations sell, architect, and deliver complex enterprise technology.
Have guided complex enterprise organizations from technical discovery and evaluation through production deployment, adoption, and measurable business impact.
Can build credibility with CTOs, CIOs, CISOs, partner executives, and AI leaders while communicating equally effectively with architects and hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, enterprise data, integrations, identity, security, privacy, and governance.
Understand modern AI systems, frontier LLMs, agentic applications, model evaluation, retrieval, and enterprise AI workflows.
Can prototype when useful, explain technical tradeoffs clearly, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Have experience enabling technical organizations at scale, turning your own expertise into repeatable architectures, training, patterns, and practices that others can successfully apply.
Understand enterprise security and compliance requirements and can guide partners and customers through the technical considerations required to move AI systems safely into production.
Are comfortable balancing the needs of OpenAI, the partner, and the end customer, and can exercise sound judgment when those priorities do not perfectly align.
Know when to go deep personally, when to coach a partner toward the answer, and when to engage specialist resources.
Can prioritize across a portfolio of partners and customer opportunities, focusing technical resources on the work most likely to create durable customer value and adoption.
Communicate clearly and can turn ambiguity into a practical architecture, executive decision, enablement plan, or path to production.
Own problems end-to-end, learn quickly, and care deeply about helping partners and customers deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\nWithin the team, Partner Applied AI Architects work with strategic partners—including global and regional system integrators, consulting and advisory firms, and technology partners—to extend OpenAI’s technical reach and help partners deliver high-quality AI solutions for our joint customers. We bring together technical strategy, partner enablement, architecture expertise, and practical deployment experience, working closely with Partnerships, Sales, Product, Engineering, Research, Security, and specialist delivery teams.\n\n\n\n\nABOUT THE ROLE\n\nAs a Partner Applied AI Architect, you will be a senior technical advisor to a portfolio of strategic partners and the primary technical counterpart to their leadership and delivery organizations. You will shape how partners build practices around OpenAI, develop solutions using our products, and take joint customers from AI opportunity and technical evaluation through production adoption and measurable business impact.\n\nYou will own the technical strategy and architecture across partner engagements involving ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with the Revenue Partnerships team, you will translate joint business priorities into technical strategies, solution patterns, enablement plans, and a focused portfolio of high-value customer opportunities.\n\nYou will work directly with partners on strategic customer engagements—leading discovery, shaping architectures, navigating complex technical decisions, and helping secure technical wins—while building the partner capabilities required to deliver successfully and independently at scale.\n\nYou will remain accountable for the technical quality and outcomes of the partnership while bringing in the right specialists across deployment, implementation, security, product, enablement, and other teams when deeper expertise is needed. The role calls for strong architectural judgment, executive presence, partner leadership, and the ability to move confidently between business strategy and hands-on technical conversations.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a portfolio of strategic partners, building trusted relationships with their executives, AI leaders, architects, engineering teams, and delivery organizations.\n\n - Partner closely with the Revenue Partnerships team as one virtual team, aligning partner strategy, technical priorities, joint customer opportunities, and measures of success.\n\n - Develop the technical strategy and plan for each partner, identifying priority solutions, use cases, technical capabilities, enablement needs, delivery risks, and opportunities to drive customer adoption.\n\n - Assess prospective and existing partners’ technical capabilities and delivery readiness, identifying strengths, gaps, and the investments required to successfully deliver OpenAI-powered solutions.\n\n - Lead technical discovery with partners and joint customers to identify, qualify, and prioritize AI use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI architectures spanning models, applications, enterprise data, integrations, identity, security, privacy, governance, evaluation, reliability, and deployment.\n\n - Collaborate with partner sales and technical teams on strategic opportunities, providing technical guidance through discovery, demonstrations, workshops, prototypes, architectural recommendations, and proofs of value.\n\n - Guide partners through their initial and most strategic OpenAI deployments, helping them navigate technical tradeoffs and production dependencies while ensuring solutions meet a high bar for quality, security, reliability, and responsible deployment.\n\n - Build partner capability and technical self-sufficiency through tailored enablement, architectural guidance, reusable solution patterns, technical workshops, and mentorship.\n\n - Establish clear standards and mechanisms for partner-delivered solution quality, identifying risks early and intervening when architecture, implementation, security, evaluation, or adoption issues threaten customer outcomes.\n\n - Orchestrate the right OpenAI specialists across Deployment Engineering, Product, Security, implementation, enablement, and domain teams while maintaining clear ownership and handoffs between OpenAI and partner delivery teams.\n\n - Track partner capability, joint pipeline technical progress, production adoption, usage, solution quality, and measurable customer impact to identify where additional investment or intervention is needed.\n\n - Identify repeatable patterns across partner engagements and turn them into architectures, playbooks, reference solutions, and best practices that allow successful approaches to scale across partners and customers.\n\n - Bring insights from partners and joint customers back to Product, Engineering, Research, and Partnerships, helping shape product strategy, technical guidance, and the broader OpenAI partner ecosystem.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have significant experience in senior customer- or partner-facing technical roles such as solutions architecture, partner engineering, field architecture, technical account leadership, AI deployment, or technical consulting.\n\n - Have worked successfully with global or regional system integrators, consulting firms, or other technology partners, and understand how partner organizations sell, architect, and deliver complex enterprise technology.\n\n - Have guided complex enterprise organizations from technical discovery and evaluation through production deployment, adoption, and measurable business impact.\n\n - Can build credibility with CTOs, CIOs, CISOs, partner executives, and AI leaders while communicating equally effectively with architects and hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, enterprise data, integrations, identity, security, privacy, and governance.\n\n - Understand modern AI systems, frontier LLMs, agentic applications, model evaluation, retrieval, and enterprise AI workflows.\n\n - Can prototype when useful, explain technical tradeoffs clearly, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Have experience enabling technical organizations at scale, turning your own expertise into repeatable architectures, training, patterns, and practices that others can successfully apply.\n\n - Understand enterprise security and compliance requirements and can guide partners and customers through the technical considerations required to move AI systems safely into production.\n\n - Are comfortable balancing the needs of OpenAI, the partner, and the end customer, and can exercise sound judgment when those priorities do not perfectly align.\n\n - Know when to go deep personally, when to coach a partner toward the answer, and when to engage specialist resources.\n\n - Can prioritize across a portfolio of partners and customer opportunities, focusing technical resources on the work most likely to create durable customer value and adoption.\n\n - Communicate clearly and can turn ambiguity into a practical architecture, executive decision, enablement plan, or path to production.\n\n - Own problems end-to-end, learn quickly, and care deeply about helping partners and customers deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d727cc4b-f4b6-49a0-806c-390f8a053e2f","title":"Lab Operations Engineer, Systems Integration | Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-06T18:51:50.171+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d727cc4b-f4b6-49a0-806c-390f8a053e2f","applyUrl":"https://jobs.ashbyhq.com/openai/d727cc4b-f4b6-49a0-806c-390f8a053e2f/application","descriptionHtml":"About the Team
OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future.
The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. Lab Operations is the physical backbone of that work: we build and maintain the device fleets, test environments, and hardware-in-the-loop labs that let teams test repeatably, understand failures, and ship with confidence.
About the Role
As a Lab Operations Manager, Systems Integration, you will own the day-to-day operation of a large-scale consumer device test lab. This is a hands-on operations leadership role: you’ll keep device fleets, test rigs, lab infrastructure, inventory, provisioning, maintenance, and logistics running smoothly so engineers and QA technicians have reliable environments for validation and release testing.
We’re looking for someone who is highly organized, technically hands-on, comfortable with consumer electronics and lab equipment, and experienced operating complex physical test environments at scale. Because this is a new category of devices, you’ll have the opportunity to build the lab operating model early—shaping the systems, standards, and workflows that support products from prototype through launch.
In this role, you will:
Own device fleet and inventory: Manage configuration, deployment, tracking, lifecycle, and accurate asset records for a large fleet of consumer devices and test equipment; coordinate receiving, storage, checkout, shipping, transfers, spares, and secure disposal.
Operate and maintain the lab: Keep racks, benches, test rigs, cabling, power, networking, peripherals, and shared equipment reliable and organized; diagnose issues and coordinate repairs, replacements, and preventive maintenance.
Prepare devices for testing: Flash, provision, reset, configure, label, and assign devices to test environments.
Support testing and diagnostics: Partner with engineering and QA on large-scale test automation setups, failure reproduction, diagnostics collection, log capture, and environment resets.
Plan lab readiness and capacity: Track fleet health, rig availability, utilization, and upcoming test needs; identify constraints before they block testing.
Partner across teams: Work with hardware, systems, QA, reliability, IT, and infrastructure teams to keep the lab ready for development and release activities.
Minimum Qualifications
Proven track-record of operating or supporting a hardware, electronics, reliability, manufacturing, or QA test lab.
Hands-on experience managing fleets of consumer electronics, embedded devices, prototypes, or connected hardware.
Comfortable setting up, configuring, troubleshooting, and maintaining devices, test rigs, networking, power systems, and peripherals across USB, Wi-Fi, Ethernet, Bluetooth, power, and device connectivity.
You might thrive in this role if you:
Have strong organizational skills and can manage competing requests while keeping inventory, asset tracking, maintenance records, lab logistics, and shared spaces documented and operational.
Are comfortable following technical procedures for provisioning, firmware installation, resets, diagnostics collection, and test setup.
Communicate clearly with engineers, QA teams, vendors, and technicians and are comfortable escalating issues with concise supporting information.
Enjoy improving the reliability, scalability, and efficiency of physical lab operations.
Basic CAD familiarity is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future.\n\nThe Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. Lab Operations is the physical backbone of that work: we build and maintain the device fleets, test environments, and hardware-in-the-loop labs that let teams test repeatably, understand failures, and ship with confidence.\n\nAbout the Role\n\nAs a Lab Operations Manager, Systems Integration, you will own the day-to-day operation of a large-scale consumer device test lab. This is a hands-on operations leadership role: you’ll keep device fleets, test rigs, lab infrastructure, inventory, provisioning, maintenance, and logistics running smoothly so engineers and QA technicians have reliable environments for validation and release testing.\n\nWe’re looking for someone who is highly organized, technically hands-on, comfortable with consumer electronics and lab equipment, and experienced operating complex physical test environments at scale. Because this is a new category of devices, you’ll have the opportunity to build the lab operating model early—shaping the systems, standards, and workflows that support products from prototype through launch.\n\nIn this role, you will:\n\n - Own device fleet and inventory: Manage configuration, deployment, tracking, lifecycle, and accurate asset records for a large fleet of consumer devices and test equipment; coordinate receiving, storage, checkout, shipping, transfers, spares, and secure disposal.\n\n - Operate and maintain the lab: Keep racks, benches, test rigs, cabling, power, networking, peripherals, and shared equipment reliable and organized; diagnose issues and coordinate repairs, replacements, and preventive maintenance.\n\n - Prepare devices for testing: Flash, provision, reset, configure, label, and assign devices to test environments.\n\n - Support testing and diagnostics: Partner with engineering and QA on large-scale test automation setups, failure reproduction, diagnostics collection, log capture, and environment resets.\n\n - Plan lab readiness and capacity: Track fleet health, rig availability, utilization, and upcoming test needs; identify constraints before they block testing.\n\n - Partner across teams: Work with hardware, systems, QA, reliability, IT, and infrastructure teams to keep the lab ready for development and release activities.\n \n \n\nMinimum Qualifications\n\n - Proven track-record of operating or supporting a hardware, electronics, reliability, manufacturing, or QA test lab.\n\n - Hands-on experience managing fleets of consumer electronics, embedded devices, prototypes, or connected hardware.\n\n - Comfortable setting up, configuring, troubleshooting, and maintaining devices, test rigs, networking, power systems, and peripherals across USB, Wi-Fi, Ethernet, Bluetooth, power, and device connectivity.\n\nYou might thrive in this role if you:\n\n - Have strong organizational skills and can manage competing requests while keeping inventory, asset tracking, maintenance records, lab logistics, and shared spaces documented and operational.\n\n - Are comfortable following technical procedures for provisioning, firmware installation, resets, diagnostics collection, and test setup.\n\n - Communicate clearly with engineers, QA teams, vendors, and technicians and are comfortable escalating issues with concise supporting information.\n\n - Enjoy improving the reliability, scalability, and efficiency of physical lab operations.\n\n - Basic CAD familiarity is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $290K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $290K","compensationTiers":[{"id":"8ecbbf0d-96f5-4511-a266-78c1f7186006","tierSummary":"$230K – $290K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4102eb46-378f-4976-a0be-a26e5fb747e5","summary":"$230K – $290K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":290000},{"id":"431e2385-627e-4c5d-b342-3b9fbb7573f1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":290000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a46ffc60-39c6-4b1e-bd0f-9c33a8b06703","title":"Controls Engineer, BMS & EPMS","department":"Scaling","team":"Scaling","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-02T01:05:15.969+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a46ffc60-39c6-4b1e-bd0f-9c33a8b06703","applyUrl":"https://jobs.ashbyhq.com/openai/a46ffc60-39c6-4b1e-bd0f-9c33a8b06703/application","descriptionHtml":"About the Team
OpenAI is building the infrastructure foundation for the next generation of AI. The Data Center Engineering team defines the strategy, reference architectures, technical requirements, and delivery standards for the large-scale data centers that support OpenAI research, products, and infrastructure partners.
As a Controls Engineer for BMS & EPMS, you will program, configure, integrate, and commission the controls systems that support high-density AI data centers. You will work hands-on with mechanical or electrical controls, partnering with mechanical, electrical, IT/networking, security, commissioning, operations, and external delivery teams.
About the Role
We are seeking hands-on, early-career controls engineers with practical experience in building management systems (BMS) and mechanical controls, or electrical power monitoring systems (EPMS) and electrical controls. This role focuses on implementing and commissioning control systems, including PLCs, field devices, instrumentation, and sequences of operation, rather than owning OT/IT network or cybersecurity architecture.
The ideal candidate has day-to-day experience programming and commissioning controls, ideally with a controls systems integrator. We welcome depth in either BMS/mechanical or EPMS/electrical controls; expertise in both is not required. You will work with experienced engineers and delivery partners to turn design requirements into reliable, tested systems.
Key Responsibilities
Program and configure PLCs and control systems for mechanical/BMS or electrical/EPMS applications in AI data center campuses.
Implement and test sequences of operation, control logic, alarms, and interlocks against approved functional requirements.
Review and maintain controls documentation, including control diagrams, I/O and point lists, instrumentation details, sequences of operation, and commissioning records.
Integrate field devices, sensors, instrumentation, equipment controllers, and supervisory systems; validate point mapping, communications, and data quality.
Maintain control programs, configuration backups, version history, change records, and rollback procedures to support safe commissioning and operations.
Partner with mechanical, electrical, IT/networking, cybersecurity, and operations teams to resolve integration issues and implement approved OT connectivity and security requirements.
Configure and troubleshoot relevant industrial communications, such as BACnet/IP, BACnet MS/TP, Modbus TCP/RTU, OPC UA, or IEC 61850, according to the system and controls discipline.
Work directly with controls integrators, equipment vendors, contractors, and commissioning teams to resolve programming, installation, and functional performance issues.
Execute and document factory and site acceptance testing, point-to-point checks, sequence verification, and integrated systems testing; troubleshoot control logic, instrumentation, alarms, and device communication failures.
Qualifications
Practical hands-on experience programming, configuring, integrating, or commissioning control systems in data centers, industrial automation, buildings, or other critical infrastructure environments.
Working knowledge of PLC programming and control logic, with the ability to implement and troubleshoot sequences of operation.
Experience in either BMS/mechanical controls or EPMS/electrical controls, with an understanding of the equipment and operating sequences in that discipline.
Experience configuring field devices and instrumentation, validating I/O and point mapping, and diagnosing control system behavior.
Working knowledge of relevant industrial communication protocols and basic OT networking needed to connect and troubleshoot control systems.
Ability to read control diagrams, equipment documentation, I/O lists, and functional specifications, and keep implementation records accurate.
Hands-on experience with functional testing, commissioning, and systematic troubleshooting using trends, alarms, logs, and field observations.
Ability to work closely with integrators, vendors, construction teams, and operations, communicate issues clearly, and follow safe work and change-control practices.
Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Controls or Automation Engineering, or a related discipline, or equivalent practical experience.
Preferred Skills
Experience at a controls systems integrator, with regular responsibility for programming, configuration, field integration, and commissioning.
Experience delivering BMS/mechanical or EPMS/electrical controls for data centers or other mission-critical facilities.
Familiarity with supervisory controls, HMI/SCADA configuration, telemetry, and historian integrations.
Familiarity with OT cybersecurity practices and working with networking or security specialists to implement approved access and connectivity requirements.
Experience with scripting, APIs, or automation tools that improve controls testing, integration, documentation, or troubleshooting.
Work Environment and Travel
This role requires periodic travel to data center campuses, vendors, labs, construction sites, commissioning activities, and controls/network cutovers.
The engineer should be comfortable working across office, lab, construction, and live data center environments, including PPE, lockout/tagout, cyber hygiene, and change-control requirements.
Work may include time-sensitive support during commissioning, startup, vendor testing, cutovers, network changes, telemetry issues, automation failures, and operational events.
Travel: 50%
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI is building the infrastructure foundation for the next generation of AI. The Data Center Engineering team defines the strategy, reference architectures, technical requirements, and delivery standards for the large-scale data centers that support OpenAI research, products, and infrastructure partners.\n\nAs a Controls Engineer for BMS & EPMS, you will program, configure, integrate, and commission the controls systems that support high-density AI data centers. You will work hands-on with mechanical or electrical controls, partnering with mechanical, electrical, IT/networking, security, commissioning, operations, and external delivery teams.\n\nAbout the Role\n\nWe are seeking hands-on, early-career controls engineers with practical experience in building management systems (BMS) and mechanical controls, or electrical power monitoring systems (EPMS) and electrical controls. This role focuses on implementing and commissioning control systems, including PLCs, field devices, instrumentation, and sequences of operation, rather than owning OT/IT network or cybersecurity architecture.\n\nThe ideal candidate has day-to-day experience programming and commissioning controls, ideally with a controls systems integrator. We welcome depth in either BMS/mechanical or EPMS/electrical controls; expertise in both is not required. You will work with experienced engineers and delivery partners to turn design requirements into reliable, tested systems.\n\nKey Responsibilities\n\n - Program and configure PLCs and control systems for mechanical/BMS or electrical/EPMS applications in AI data center campuses.\n\n - Implement and test sequences of operation, control logic, alarms, and interlocks against approved functional requirements.\n\n - Review and maintain controls documentation, including control diagrams, I/O and point lists, instrumentation details, sequences of operation, and commissioning records.\n\n - Integrate field devices, sensors, instrumentation, equipment controllers, and supervisory systems; validate point mapping, communications, and data quality.\n\n - Maintain control programs, configuration backups, version history, change records, and rollback procedures to support safe commissioning and operations.\n\n - Partner with mechanical, electrical, IT/networking, cybersecurity, and operations teams to resolve integration issues and implement approved OT connectivity and security requirements.\n\n - Configure and troubleshoot relevant industrial communications, such as BACnet/IP, BACnet MS/TP, Modbus TCP/RTU, OPC UA, or IEC 61850, according to the system and controls discipline.\n\n - Work directly with controls integrators, equipment vendors, contractors, and commissioning teams to resolve programming, installation, and functional performance issues.\n\n - Execute and document factory and site acceptance testing, point-to-point checks, sequence verification, and integrated systems testing; troubleshoot control logic, instrumentation, alarms, and device communication failures.\n\nQualifications\n\n - Practical hands-on experience programming, configuring, integrating, or commissioning control systems in data centers, industrial automation, buildings, or other critical infrastructure environments.\n\n - Working knowledge of PLC programming and control logic, with the ability to implement and troubleshoot sequences of operation.\n\n - Experience in either BMS/mechanical controls or EPMS/electrical controls, with an understanding of the equipment and operating sequences in that discipline.\n\n - Experience configuring field devices and instrumentation, validating I/O and point mapping, and diagnosing control system behavior.\n\n - Working knowledge of relevant industrial communication protocols and basic OT networking needed to connect and troubleshoot control systems.\n\n - Ability to read control diagrams, equipment documentation, I/O lists, and functional specifications, and keep implementation records accurate.\n\n - Hands-on experience with functional testing, commissioning, and systematic troubleshooting using trends, alarms, logs, and field observations.\n\n - Ability to work closely with integrators, vendors, construction teams, and operations, communicate issues clearly, and follow safe work and change-control practices.\n\n - Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Controls or Automation Engineering, or a related discipline, or equivalent practical experience.\n\nPreferred Skills\n\n - Experience at a controls systems integrator, with regular responsibility for programming, configuration, field integration, and commissioning.\n\n - Experience delivering BMS/mechanical or EPMS/electrical controls for data centers or other mission-critical facilities.\n\n - Familiarity with supervisory controls, HMI/SCADA configuration, telemetry, and historian integrations.\n\n - Familiarity with OT cybersecurity practices and working with networking or security specialists to implement approved access and connectivity requirements.\n\n - Experience with scripting, APIs, or automation tools that improve controls testing, integration, documentation, or troubleshooting.\n\nWork Environment and Travel\n\n - This role requires periodic travel to data center campuses, vendors, labs, construction sites, commissioning activities, and controls/network cutovers.\n\n - The engineer should be comfortable working across office, lab, construction, and live data center environments, including PPE, lockout/tagout, cyber hygiene, and change-control requirements.\n\n - Work may include time-sensitive support during commissioning, startup, vendor testing, cutovers, network changes, telemetry issues, automation failures, and operational events.\n\nTravel: 50%\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $285K","compensationTiers":[{"id":"235dc0d9-b671-4f69-8bca-0e342889b70f","tierSummary":"$177K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8cc8d052-e72c-40fe-bfc8-db6b4764a020","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ffaaa6a0-c190-4132-9786-b791b8a0cae3","summary":"$177K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}},{"id":"5a682b9f-ef1a-4e47-813a-72b23414d43e","title":"People Research Scientist","department":"People","team":"Human Resources","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-25T00:46:30.177+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5a682b9f-ef1a-4e47-813a-72b23414d43e","applyUrl":"https://jobs.ashbyhq.com/openai/5a682b9f-ef1a-4e47-813a-72b23414d43e/application","descriptionHtml":"About the Team
OpenAI’s People team hires, engages, and retains world-class talent to safely build and deploy AGI that benefits all of humanity. The People Analytics team helps leaders make better, evidence-based talent decisions.
About the Role
As a People Research Scientist, you will bring deep expertise in research design, measurement, experimentation, and applied data science to OpenAI’s most important People programs. You will design studies, evaluate people processes, and help leaders better empower employees, strengthen organizational systems, and deliver exceptional employee experiences.
This is a high-ownership individual contributor role combining hands-on research, methodological leadership, and scalable people science capabilities. We’re looking for an experienced researcher who can turn ambiguous People questions into rigorous designs, validated insights, and actionable recommendations.
This role is based in San Francisco, CA or Mountain View, CA, with occasional travel to our San Francisco office.
What You’ll Do:
Design rigorous research and evaluation strategies for recruiting, organizational health, manager effectiveness, employee experience, and talent outcomes.
Apply advanced statistical modeling, machine learning, and research methods to inform program design, evaluate effectiveness, and quantify business impact.
Partner with People Operations, data engineering, and people systems teams to define data requirements, improve data quality, establish documentation standards, and ensure research datasets are governed, reproducible, and privacy-preserving.
Build scalable people science infrastructure, including self-service agentic tools, automated validation workflows, reusable research datasets and analytical pipelines.
Develop research playbooks that establish rigorous standards for study design, measurement, validation, and documentation, enabling high-quality, repeatable, and scalable research across the organization.
Communicate findings through concise, executive-ready narratives.
What We’re Looking For
Deep curiosity, strong attention to detail, and passion for solving ambiguous and complex problems with creativity.
Exceptional strength in research design, experimentation, measurement, causal inference, and statistical modeling, including hands-on experience with psychometrics, survey methodology, structural equation modeling, multilevel modeling, randomized controlled experiments, A/B testing, quasi-experimental design, validation studies, and machine learning evaluation.
High proficiency in R or Python and SQL, with experience working across complex, messy datasets.
Experience building measurement systems, research programs, data products, reusable analytics frameworks, self-service tools, and governed analytical workflows.
Ability to communicate complex methods and tradeoffs clearly to senior leaders, technical partners, and non-technical audiences.
Sound judgment in handling sensitive employee data, including privacy, fairness, bias, and responsible research practices.
Preferred qualifications
Experience evaluating AI-assisted workflows, algorithmic systems, and human-AI decision processes in operational contexts, including familiarity with model evaluation methods.
Advanced degree in Industrial-Organizational Psychology, Organizational Behavior, Quantitative Psychology, Behavioral Economics, Statistics, Economics, Data Science, or a related field.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s People team hires, engages, and retains world-class talent to safely build and deploy AGI that benefits all of humanity. The People Analytics team helps leaders make better, evidence-based talent decisions.\n\nAbout the Role\n\nAs a People Research Scientist, you will bring deep expertise in research design, measurement, experimentation, and applied data science to OpenAI’s most important People programs. You will design studies, evaluate people processes, and help leaders better empower employees, strengthen organizational systems, and deliver exceptional employee experiences.\n\nThis is a high-ownership individual contributor role combining hands-on research, methodological leadership, and scalable people science capabilities. We’re looking for an experienced researcher who can turn ambiguous People questions into rigorous designs, validated insights, and actionable recommendations.\n\nThis role is based in San Francisco, CA or Mountain View, CA, with occasional travel to our San Francisco office.\n\nWhat You’ll Do:\n\n - Design rigorous research and evaluation strategies for recruiting, organizational health, manager effectiveness, employee experience, and talent outcomes.\n\n - Apply advanced statistical modeling, machine learning, and research methods to inform program design, evaluate effectiveness, and quantify business impact.\n\n - Partner with People Operations, data engineering, and people systems teams to define data requirements, improve data quality, establish documentation standards, and ensure research datasets are governed, reproducible, and privacy-preserving.\n\n - Build scalable people science infrastructure, including self-service agentic tools, automated validation workflows, reusable research datasets and analytical pipelines.\n\n - Develop research playbooks that establish rigorous standards for study design, measurement, validation, and documentation, enabling high-quality, repeatable, and scalable research across the organization.\n\n - Communicate findings through concise, executive-ready narratives.\n\nWhat We’re Looking For\n\n - Deep curiosity, strong attention to detail, and passion for solving ambiguous and complex problems with creativity.\n\n - Exceptional strength in research design, experimentation, measurement, causal inference, and statistical modeling, including hands-on experience with psychometrics, survey methodology, structural equation modeling, multilevel modeling, randomized controlled experiments, A/B testing, quasi-experimental design, validation studies, and machine learning evaluation.\n\n - High proficiency in R or Python and SQL, with experience working across complex, messy datasets.\n\n - Experience building measurement systems, research programs, data products, reusable analytics frameworks, self-service tools, and governed analytical workflows.\n\n - Ability to communicate complex methods and tradeoffs clearly to senior leaders, technical partners, and non-technical audiences.\n\n - Sound judgment in handling sensitive employee data, including privacy, fairness, bias, and responsible research practices.\n\nPreferred qualifications\n\n - Experience evaluating AI-assisted workflows, algorithmic systems, and human-AI decision processes in operational contexts, including familiarity with model evaluation methods.\n\n - Advanced degree in Industrial-Organizational Psychology, Organizational Behavior, Quantitative Psychology, Behavioral Economics, Statistics, Economics, Data Science, or a related field.\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$170K – $220K • Offers Equity","scrapeableCompensationSalarySummary":"$170K - $220K","compensationTiers":[{"id":"02ef296f-19c3-4151-9181-149f57636417","tierSummary":"$170K – $220K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"dd8f154a-7777-4af3-8e57-ffd587bd543d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d54e58f5-56c7-4455-a208-4983fdded1c4","summary":"$170K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":220000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":170000,"maxValue":220000}]}},{"id":"c15d4e1b-adcf-4809-91d5-17ba6b789092","title":"Software Security Architect, Operating Systems | Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-25T18:36:19.805+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c15d4e1b-adcf-4809-91d5-17ba6b789092","applyUrl":"https://jobs.ashbyhq.com/openai/c15d4e1b-adcf-4809-91d5-17ba6b789092/application","descriptionHtml":"OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future.
The Operating Systems team is critical in this mission, turning sophisticated hardware and AI capabilities into a reliable, trusted platform. Security is central to that work: we define trust boundaries, integrate hardware-backed protections, isolate sensitive context, and establish the guardrails that let AI applications and agents act safely, privately, and under user control.
We’re looking for a Software Security Architect to define the security architecture for OpenAI’s next-generation operating system. You’ll work alongside hardware security architects and partner with operating system, silicon, firmware, privacy, and product teams to protect users, their devices, and their data.
This is a senior, hands-on role for someone who can connect operating system internals, hardware-backed security, and real-world product constraints. Your work will shape the platform’s trust model, protect sensitive information, and set the technical foundations for AI that is safe, private, and under user control.
Define the operating system’s security architecture, trust boundaries, privilege model, and protections for sensitive user data.
Partner with hardware security architects to integrate roots of trust, secure elements, trusted execution environments, and processor security capabilities into the operating system.
Design foundational platform defenses, including secure boot, code signing, attestation, secure updates, key protection, and device recovery.
Establish isolation and access controls across the kernel, applications, system services, and AI workloads.
Define guardrails for how AI applications and agents access information, use sensors and tools, retain context, and act on a user’s behalf.
Lead threat modeling and architecture reviews across the platform, translating emerging threats into practical, enforceable requirements.
Prototype solutions, review security-critical systems code, and guide engineering teams through complex technical and product tradeoffs.
Deep experience designing or securing operating systems, kernels, embedded platforms, hypervisors, or other privileged systems software.
Complex understanding of operating system internals, including memory protection, process isolation, executable loading, device drivers, and privilege boundaries.
Experience building security architectures that span hardware, firmware, operating systems, applications, and cloud services.
Bring practical expertise in secure boot, code signing, device identity, attestation, trusted execution, and hardware-backed key protection.
Can write or review systems code in C, C++, Rust, or comparable languages, with a strong grasp of secure development and exploit mitigation.
Build rigorous threat models, influence cross-functional engineering teams, and communicate security tradeoffs clearly.
Care deeply about user privacy, personal agency, and building systems that earn trust through their design.
Shipping security technologies for consumer operating systems, mobile platforms, or connected devices.
Kernel hardening, memory-safety mitigations, virtualization-based security, or secure enclave integration.
Security architecture for AI agents, sensitive-context isolation, permissioned tool use, or prompt-injection resistance.
Device provisioning, manufacturing security, secure recovery, or lifecycle security for hardware products.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future.\n\nThe Operating Systems team is critical in this mission, turning sophisticated hardware and AI capabilities into a reliable, trusted platform. Security is central to that work: we define trust boundaries, integrate hardware-backed protections, isolate sensitive context, and establish the guardrails that let AI applications and agents act safely, privately, and under user control.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a Software Security Architect to define the security architecture for OpenAI’s next-generation operating system. You’ll work alongside hardware security architects and partner with operating system, silicon, firmware, privacy, and product teams to protect users, their devices, and their data.\n\nThis is a senior, hands-on role for someone who can connect operating system internals, hardware-backed security, and real-world product constraints. Your work will shape the platform’s trust model, protect sensitive information, and set the technical foundations for AI that is safe, private, and under user control.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Define the operating system’s security architecture, trust boundaries, privilege model, and protections for sensitive user data.\n\n - Partner with hardware security architects to integrate roots of trust, secure elements, trusted execution environments, and processor security capabilities into the operating system.\n\n - Design foundational platform defenses, including secure boot, code signing, attestation, secure updates, key protection, and device recovery.\n\n - Establish isolation and access controls across the kernel, applications, system services, and AI workloads.\n\n - Define guardrails for how AI applications and agents access information, use sensors and tools, retain context, and act on a user’s behalf.\n\n - Lead threat modeling and architecture reviews across the platform, translating emerging threats into practical, enforceable requirements.\n\n - Prototype solutions, review security-critical systems code, and guide engineering teams through complex technical and product tradeoffs.\n\n\nMINIMUM QUALIFICATIONS:\n\n - Deep experience designing or securing operating systems, kernels, embedded platforms, hypervisors, or other privileged systems software.\n\n - Complex understanding of operating system internals, including memory protection, process isolation, executable loading, device drivers, and privilege boundaries.\n\n - Experience building security architectures that span hardware, firmware, operating systems, applications, and cloud services.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Bring practical expertise in secure boot, code signing, device identity, attestation, trusted execution, and hardware-backed key protection.\n\n - Can write or review systems code in C, C++, Rust, or comparable languages, with a strong grasp of secure development and exploit mitigation.\n\n - Build rigorous threat models, influence cross-functional engineering teams, and communicate security tradeoffs clearly.\n\n - Care deeply about user privacy, personal agency, and building systems that earn trust through their design.\n\n\nHELPFUL EXPERIENCE:\n\n - Shipping security technologies for consumer operating systems, mobile platforms, or connected devices.\n\n - Kernel hardening, memory-safety mitigations, virtualization-based security, or secure enclave integration.\n\n - Security architecture for AI agents, sensitive-context isolation, permissioned tool use, or prompt-injection resistance.\n\n - Device provisioning, manufacturing security, secure recovery, or lifecycle security for hardware products.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$268K – $342K • Offers Equity","scrapeableCompensationSalarySummary":"$268K - $342K","compensationTiers":[{"id":"bf7a640e-b9fd-491b-ac32-e758627dd720","tierSummary":"$268K – $342K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"58da397b-d6b8-4a8b-aa49-b9d18b1d31ce","summary":"$268K – $342K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":268000,"maxValue":342000},{"id":"dac52838-08f1-4b82-bf57-ce0b6a59ae2a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":268000,"maxValue":342000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"831960f4-a877-4c41-8fda-17fd321c0230","title":"Systems Integration Manager | Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-27T16:28:00.816+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/831960f4-a877-4c41-8fda-17fd321c0230","applyUrl":"https://jobs.ashbyhq.com/openai/831960f4-a877-4c41-8fda-17fd321c0230/application","descriptionHtml":"OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future.
The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. We build the shared infrastructure, tooling, and lab environments that let teams test quickly, understand failures, and ship with confidence.
As a Systems Integration Manager, you will lead the team responsible for device validation infrastructure, test automation, developer tooling, and lab operations. This is a player-coach leadership role: you’ll set technical and operational direction, build and develop a team of engineers and lab operations professionals, and stay close to the architecture and hardest systems problems.
You will partner closely with device software, OS, firmware, hardware, reliability, QA, and release infrastructure teams to define validation strategy, improve release readiness, and ensure our test environments and quality signals scale with the product. Because this is a new category of devices, you’ll have the rare opportunity to build the validation foundation early—shaping the systems, standards, and operating model that will support products from prototype through launch.
We’re looking for a leader who combines strong technical judgment with people leadership, operational rigor, and experience building reliable systems for complex hardware-software products.
This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.
Lead and grow the team: Hire, manage, mentor, and develop engineers and lab operations staff responsible for test infrastructure, automation, device labs, and release validation.
Own validation strategy and release quality: Define the systems, processes, release criteria, metrics, and escalation mechanisms used to assess reliability and readiness across software, firmware, and hardware; drive improvements in test reliability, failure triage, and regression management.
Build scalable test infrastructure: Guide the development of a stable, all-purpose testing platform, automated test frameworks, hardware-in-the-loop systems, device orchestration, diagnostics, and developer tooling—while balancing dedicated rigs for technology-specific testing needs.
Scale lab and fleet operations: Ensure large-scale device fleets, test rigs, lab infrastructure, provisioning, maintenance, and capacity remain reliable and ready for engineering use; develop the processes, documentation, ownership models, and vendor partnerships needed to grow efficiently with the organization.
Set priorities and roadmap: Balance near-term release needs with longer-term investments in infrastructure, automation, scalability, and operational efficiency.
Partner across teams: Work closely with hardware, embedded systems, QA, reliability, and release teams to improve product testability and resolve cross-functional quality issues.
Own and communicate product quality: Pull metrics and aggregate test reports from multiple sources into a coherent message, carrying the voice of quality and advising on product launch readiness.
Experience leading engineering teams responsible for systems integration, test infrastructure, developer tooling, device quality, or hardware-software validation.
Strong technical background in software engineering, embedded systems, test automation, or systems engineering.
Extensive background in consumer hardware products and understand the challenges of validating software, firmware, and physical devices together.
Have successfully operated or scaled automated testing and hardware-in-the-loop environments.
Are comfortable using data and quality signals to make release decisions and prioritize engineering investments.
Have experience managing engineers while partnering closely with lab technicians, QA teams, vendors, or hardware operations teams.
Can move comfortably between technical architecture, operational problems, people management, and cross-functional execution.
Build strong teams, establish clear ownership, and create an environment where engineers can execute quickly without compromising reliability or quality.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future.\n\nThe Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. We build the shared infrastructure, tooling, and lab environments that let teams test quickly, understand failures, and ship with confidence.\n\n\n\n\nABOUT THE ROLE\n\nAs a Systems Integration Manager, you will lead the team responsible for device validation infrastructure, test automation, developer tooling, and lab operations. This is a player-coach leadership role: you’ll set technical and operational direction, build and develop a team of engineers and lab operations professionals, and stay close to the architecture and hardest systems problems.\n\nYou will partner closely with device software, OS, firmware, hardware, reliability, QA, and release infrastructure teams to define validation strategy, improve release readiness, and ensure our test environments and quality signals scale with the product. Because this is a new category of devices, you’ll have the rare opportunity to build the validation foundation early—shaping the systems, standards, and operating model that will support products from prototype through launch.\n\nWe’re looking for a leader who combines strong technical judgment with people leadership, operational rigor, and experience building reliable systems for complex hardware-software products.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead and grow the team: Hire, manage, mentor, and develop engineers and lab operations staff responsible for test infrastructure, automation, device labs, and release validation.\n\n - Own validation strategy and release quality: Define the systems, processes, release criteria, metrics, and escalation mechanisms used to assess reliability and readiness across software, firmware, and hardware; drive improvements in test reliability, failure triage, and regression management.\n\n - Build scalable test infrastructure: Guide the development of a stable, all-purpose testing platform, automated test frameworks, hardware-in-the-loop systems, device orchestration, diagnostics, and developer tooling—while balancing dedicated rigs for technology-specific testing needs.\n\n - Scale lab and fleet operations: Ensure large-scale device fleets, test rigs, lab infrastructure, provisioning, maintenance, and capacity remain reliable and ready for engineering use; develop the processes, documentation, ownership models, and vendor partnerships needed to grow efficiently with the organization.\n\n - Set priorities and roadmap: Balance near-term release needs with longer-term investments in infrastructure, automation, scalability, and operational efficiency.\n\n - Partner across teams: Work closely with hardware, embedded systems, QA, reliability, and release teams to improve product testability and resolve cross-functional quality issues.\n\n - Own and communicate product quality: Pull metrics and aggregate test reports from multiple sources into a coherent message, carrying the voice of quality and advising on product launch readiness.\n\n\nMINIMUM QUALIFICATIONS:\n\n - Experience leading engineering teams responsible for systems integration, test infrastructure, developer tooling, device quality, or hardware-software validation.\n\n - Strong technical background in software engineering, embedded systems, test automation, or systems engineering.\n\n - Extensive background in consumer hardware products and understand the challenges of validating software, firmware, and physical devices together.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have successfully operated or scaled automated testing and hardware-in-the-loop environments.\n\n - Are comfortable using data and quality signals to make release decisions and prioritize engineering investments.\n\n - Have experience managing engineers while partnering closely with lab technicians, QA teams, vendors, or hardware operations teams.\n\n - Can move comfortably between technical architecture, operational problems, people management, and cross-functional execution.\n\n - Build strong teams, establish clear ownership, and create an environment where engineers can execute quickly without compromising reliability or quality.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$290K – $365K • Offers Equity","scrapeableCompensationSalarySummary":"$290K - $365K","compensationTiers":[{"id":"709db29b-e744-4bbb-b1c0-d223b4b1e659","tierSummary":"$290K – $365K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c4539ffb-d5a7-4ef9-a707-4722d76a4bd8","summary":"$290K – $365K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":290000,"maxValue":365000},{"id":"dcb97ee6-5987-48cb-a452-491bc6d62153","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":290000,"maxValue":365000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"e45913b7-b84d-49d3-a0b6-c19b55185272","title":"Manager, Applied AI Architects - Digital Natives","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T08:08:01.526+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e45913b7-b84d-49d3-a0b6-c19b55185272","applyUrl":"https://jobs.ashbyhq.com/openai/e45913b7-b84d-49d3-a0b6-c19b55185272/application","descriptionHtml":"About the Team
The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As the Manager of Applied AI Architects in Munich, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's Digital Native customers across the DACH region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.
You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.
This role is based in Munich or Berlin. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.
Define and continuously refine the strategy and operating model for Applied AI Architecture across Europe, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.
Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.
Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.
Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.
Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.
Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.
Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.
Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.
Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.
Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.
You might thrive in this role if you:
Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.
Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.
Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.
Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.
Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.
Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.
Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.
Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.
Are comfortable leading across DACH and partnering across European markets from Munich, adapting your approach to different industries, cultures, regulatory contexts, and customer operating models.
Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.
Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n\n\nAbout the Role\n\nAs the Manager of Applied AI Architects in Munich, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's Digital Native customers across the DACH region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n\n\nYou will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.\n\n\n\nYou will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.\n\nThis role is based in Munich or Berlin. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.\n\n - Define and continuously refine the strategy and operating model for Applied AI Architecture across Europe, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.\n\n - Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.\n\n - Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.\n\n - Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.\n\n - Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.\n\n - Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.\n\n - Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.\n\n - Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.\n\n - Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.\n\n - Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.\n\n\n\nYou might thrive in this role if you:\n\n - Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.\n\n - Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.\n\n - Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.\n\n - Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.\n\n - Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.\n\n - Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.\n\n - Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.\n\n - Are comfortable leading across DACH and partnering across European markets from Munich, adapting your approach to different industries, cultures, regulatory contexts, and customer operating models.\n\n - Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.\n\n - Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"90cf64cc-4276-433f-bdf0-7cf69309bbd2","title":"Partner Director, PwC","department":"Go To Market","team":"Partnerships","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-08-28T21:48:55.258+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/90cf64cc-4276-433f-bdf0-7cf69309bbd2","applyUrl":"https://jobs.ashbyhq.com/openai/90cf64cc-4276-433f-bdf0-7cf69309bbd2/application","descriptionHtml":"About the Team
OpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem to accelerate customer success, enable responsible enterprise AI adoption, and drive durable growth in support of OpenAI’s mission. We work cross-functionally across Sales, Solutions, Product, Engineering, Security, Legal, Finance, Marketing, Operations, and Customer Success to translate strategic partnerships into measurable outcomes for customers.
Global consulting and advisory partners are essential to helping enterprises move from AI strategy to production deployment. PwC brings global reach, deep industry and functional expertise, technology and transformation capabilities, and longstanding relationships with complex and regulated enterprises. This role will lead OpenAI’s global partnership with PwC and create the strategy, operating model, and field motions needed to turn that relationship into repeatable customer and commercial impact.
This role is based in San Francisco, New York City, or Seattle. We use a hybrid work model of three days in the office per week.
About the Role
We are hiring a Partner Director, PwC to serve as the single accountable owner of OpenAI’s strategic relationship with PwC globally. You will define the partnership thesis and joint business plan, build executive alignment, activate PwC’s industry, advisory, technology, sales, and delivery organizations, and develop repeatable go-to-market motions that accelerate enterprise AI adoption.
This is a strategic and hands-on leadership role. You will move fluidly between senior executive engagement, joint account and opportunity strategy, solution and delivery alignment, field enablement, governance, and day-to-day execution. Success requires a strong understanding of how a large, matrixed professional-services organization operates, commercial discipline, technical fluency, and the ability to align teams without relying on formal authority.
The ideal candidate has led a high-impact global alliance with PwC, built measurable pipeline and customer outcomes through partnerships, and knows how to convert company-level strategy into productive field behavior and successful deployments.
In this role, you will:
Own the global PwC relationship, including alliance strategy, executive alignment, joint planning, pipeline growth, customer outcomes, delivery quality, and long-term expansion.
Develop and execute a joint business plan with clear priorities, investments, decision rights, milestones, and measures of success.
Build trusted relationships across PwC’s global and regional leadership, industry and functional practices, alliance teams, client partners, sales organizations, architects, and delivery leaders.
Translate executive commitments into repeatable field motions spanning account mapping, opportunity qualification, co-selling, solution development, technical engagement, delivery handoffs, and escalation.
Shape joint propositions and transformation plays that combine OpenAI products and capabilities with PwC’s industry, advisory, technology, data, security, risk, governance, and delivery strengths.
Lead joint account planning and strategic customer pursuits with PwC and OpenAI field teams, with particular focus on complex and regulated enterprises.
Create a clear engagement model for OpenAI sellers and technical teams, including when to involve PwC, how opportunities are qualified, who owns each step, and how channel conflict is resolved.
Partner with Product, Engineering, Solutions, Security, Legal, Finance, and Commercial teams to support complex customer engagements and remove technical, contractual, compliance, and operational blockers.
Build PwC capability through executive sponsorship, field enablement, technical readiness, reusable solution patterns, and disciplined delivery handoffs.
Establish governance across executive business reviews, pipeline inspection, forecasting, milestone tracking, performance reporting, and escalation management.
Set and monitor partnership KPIs, including qualified pipeline, conversion, production adoption, customer value, partner readiness, delivery quality, and return on OpenAI investment.
Allocate scarce OpenAI resources toward opportunities with the greatest strategic value, commercial potential, customer impact, delivery readiness, and repeatability.
Represent OpenAI in senior partner, customer, and industry engagements with clarity, sound judgment, and strong executive presence.
Build the operating model and team capacity required to scale the PwC alliance over time.
You might thrive in this role if you have:
Significant experience leading strategic alliances, GSI or advisory partnerships, ecosystem sales, business development, or enterprise go-to-market programs in AI, cloud, data, SaaS, or enterprise technology.
Direct experience working with PwC and deep familiarity with its organizational model, incentives, decision-making networks, partner economics, industry and functional practices, and enterprise delivery motions.
A proven record of owning a global, multi-year partnership with measurable pipeline, revenue, adoption, deployment, or customer outcomes.
Experience designing and scaling joint operating models across large, matrixed organizations, including governance, account planning, incentives, staffing, delivery handoffs, and escalation.
Demonstrated success shaping and advancing complex C-suite enterprise transformation opportunities from strategy through production deployment.
Strong executive presence and the ability to build credibility with senior PwC and customer leaders while remaining close to operating details.
Commercial judgment and experience prioritizing investments, qualifying opportunities, managing forecasts, and making clear tradeoffs.
Technical fluency across enterprise AI, cloud environments, data platforms, security, governance, risk, and modern application architectures.
Strong cross-functional leadership and the ability to align Sales, Solutions, Product, Engineering, Security, Legal, Finance, Marketing, and Operations without direct authority.
Experience building partner enablement, joint solutions, industry plays, and scalable field engagement models.
Comfort operating in ambiguity and creating structure, accountability, and momentum in a rapidly evolving market.
Excellent written and verbal communication, negotiation, and executive presentation skills.
A builder mindset, high ownership, low ego, and a consistent focus on customer value and responsible AI adoption.
What success looks like:
OpenAI and PwC have a clear global alliance thesis, differentiated joint value proposition, executive governance model, and measurable business plan.
PwC and OpenAI field teams know when and how to engage one another, and qualified opportunities progress through a consistent co-sell and delivery motion.
The partnership produces strategically aligned pipeline and converts priority opportunities into secure, successful production deployments with demonstrable customer value.
Joint solution patterns and industry plays become repeatable rather than remaining bespoke.
OpenAI resources are allocated transparently toward the highest-impact opportunities.
PwC teams demonstrate growing readiness and accountability across selling, architecture, implementation, and customer success.
The alliance earns sustained executive sponsorship and delivers measurable year-over-year growth.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s GTM Partnerships team builds a strategic, global partner ecosystem to accelerate customer success, enable responsible enterprise AI adoption, and drive durable growth in support of OpenAI’s mission. We work cross-functionally across Sales, Solutions, Product, Engineering, Security, Legal, Finance, Marketing, Operations, and Customer Success to translate strategic partnerships into measurable outcomes for customers.\n\nGlobal consulting and advisory partners are essential to helping enterprises move from AI strategy to production deployment. PwC brings global reach, deep industry and functional expertise, technology and transformation capabilities, and longstanding relationships with complex and regulated enterprises. This role will lead OpenAI’s global partnership with PwC and create the strategy, operating model, and field motions needed to turn that relationship into repeatable customer and commercial impact.\n\nThis role is based in San Francisco, New York City, or Seattle. We use a hybrid work model of three days in the office per week.\n\nAbout the Role\n\nWe are hiring a Partner Director, PwC to serve as the single accountable owner of OpenAI’s strategic relationship with PwC globally. You will define the partnership thesis and joint business plan, build executive alignment, activate PwC’s industry, advisory, technology, sales, and delivery organizations, and develop repeatable go-to-market motions that accelerate enterprise AI adoption.\n\nThis is a strategic and hands-on leadership role. You will move fluidly between senior executive engagement, joint account and opportunity strategy, solution and delivery alignment, field enablement, governance, and day-to-day execution. Success requires a strong understanding of how a large, matrixed professional-services organization operates, commercial discipline, technical fluency, and the ability to align teams without relying on formal authority.\n\nThe ideal candidate has led a high-impact global alliance with PwC, built measurable pipeline and customer outcomes through partnerships, and knows how to convert company-level strategy into productive field behavior and successful deployments.\n\nIn this role, you will:\n\n - Own the global PwC relationship, including alliance strategy, executive alignment, joint planning, pipeline growth, customer outcomes, delivery quality, and long-term expansion.\n\n - Develop and execute a joint business plan with clear priorities, investments, decision rights, milestones, and measures of success.\n\n - Build trusted relationships across PwC’s global and regional leadership, industry and functional practices, alliance teams, client partners, sales organizations, architects, and delivery leaders.\n\n - Translate executive commitments into repeatable field motions spanning account mapping, opportunity qualification, co-selling, solution development, technical engagement, delivery handoffs, and escalation.\n\n - Shape joint propositions and transformation plays that combine OpenAI products and capabilities with PwC’s industry, advisory, technology, data, security, risk, governance, and delivery strengths.\n\n - Lead joint account planning and strategic customer pursuits with PwC and OpenAI field teams, with particular focus on complex and regulated enterprises.\n\n - Create a clear engagement model for OpenAI sellers and technical teams, including when to involve PwC, how opportunities are qualified, who owns each step, and how channel conflict is resolved.\n\n - Partner with Product, Engineering, Solutions, Security, Legal, Finance, and Commercial teams to support complex customer engagements and remove technical, contractual, compliance, and operational blockers.\n\n - Build PwC capability through executive sponsorship, field enablement, technical readiness, reusable solution patterns, and disciplined delivery handoffs.\n\n - Establish governance across executive business reviews, pipeline inspection, forecasting, milestone tracking, performance reporting, and escalation management.\n\n - Set and monitor partnership KPIs, including qualified pipeline, conversion, production adoption, customer value, partner readiness, delivery quality, and return on OpenAI investment.\n\n - Allocate scarce OpenAI resources toward opportunities with the greatest strategic value, commercial potential, customer impact, delivery readiness, and repeatability.\n\n - Represent OpenAI in senior partner, customer, and industry engagements with clarity, sound judgment, and strong executive presence.\n\n - Build the operating model and team capacity required to scale the PwC alliance over time.\n\nYou might thrive in this role if you have:\n\n - Significant experience leading strategic alliances, GSI or advisory partnerships, ecosystem sales, business development, or enterprise go-to-market programs in AI, cloud, data, SaaS, or enterprise technology.\n\n - Direct experience working with PwC and deep familiarity with its organizational model, incentives, decision-making networks, partner economics, industry and functional practices, and enterprise delivery motions.\n\n - A proven record of owning a global, multi-year partnership with measurable pipeline, revenue, adoption, deployment, or customer outcomes.\n\n - Experience designing and scaling joint operating models across large, matrixed organizations, including governance, account planning, incentives, staffing, delivery handoffs, and escalation.\n\n - Demonstrated success shaping and advancing complex C-suite enterprise transformation opportunities from strategy through production deployment.\n\n - Strong executive presence and the ability to build credibility with senior PwC and customer leaders while remaining close to operating details.\n\n - Commercial judgment and experience prioritizing investments, qualifying opportunities, managing forecasts, and making clear tradeoffs.\n\n - Technical fluency across enterprise AI, cloud environments, data platforms, security, governance, risk, and modern application architectures.\n\n - Strong cross-functional leadership and the ability to align Sales, Solutions, Product, Engineering, Security, Legal, Finance, Marketing, and Operations without direct authority.\n\n - Experience building partner enablement, joint solutions, industry plays, and scalable field engagement models.\n\n - Comfort operating in ambiguity and creating structure, accountability, and momentum in a rapidly evolving market.\n\n - Excellent written and verbal communication, negotiation, and executive presentation skills.\n\n - A builder mindset, high ownership, low ego, and a consistent focus on customer value and responsible AI adoption.\n\nWhat success looks like:\n\n - OpenAI and PwC have a clear global alliance thesis, differentiated joint value proposition, executive governance model, and measurable business plan.\n\n - PwC and OpenAI field teams know when and how to engage one another, and qualified opportunities progress through a consistent co-sell and delivery motion.\n\n - The partnership produces strategically aligned pipeline and converts priority opportunities into secure, successful production deployments with demonstrable customer value.\n\n - Joint solution patterns and industry plays become repeatable rather than remaining bespoke.\n\n - OpenAI resources are allocated transparently toward the highest-impact opportunities.\n\n - PwC teams demonstrate growing readiness and accountability across selling, architecture, implementation, and customer success.\n\n - The alliance earns sustained executive sponsorship and delivers measurable year-over-year growth.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $420K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $420K","compensationTiers":[{"id":"f673b51b-5d3b-4ec1-947b-99d914e8d5e8","tierSummary":"Estimated Annual Salary $380K – $420K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"38db7ef8-7db4-4845-937d-e51e22c9e05a","summary":"Estimated Annual Salary $380K – $420K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":420000},{"id":"08e127a8-2c7f-4e17-9536-76adecc40634","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":420000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d33eec12-e0c3-48a0-bb54-35d1e7aa9ee1","title":"Hardware Engineer, Test","department":"Scaling","team":"Scaling","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-27T19:15:40.080+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d33eec12-e0c3-48a0-bb54-35d1e7aa9ee1","applyUrl":"https://jobs.ashbyhq.com/openai/d33eec12-e0c3-48a0-bb54-35d1e7aa9ee1/application","descriptionHtml":"About the Team:
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
In this role you will:
As a Hardware Test Engineer, you will work on Machine Learning/AI hardware system projects to craft the solutions for current and future data center deployments.
You will bring a strong understanding of hardware system testing, excellent project management skills, and the ability to collaborate across multiple teams to ensure efficient lab operations.
You will be responsible for designing, implementing, and executing comprehensive test plans that ensure the reliability, performance, and scalability of our supercomputing hardware systems. You will develop detailed test plans and methodologies tailored to hardware components, including processors, memory modules, custom accelerators and interconnects.
You will collaborate with hardware design, manufacturing, firmware teams and vendors to identify, analyze, and resolve issues affecting hardware, power, thermal and high-speed interconnects. You will perform in-depth debugging on the hardware system
Excellent analytical skills to diagnose hardware issues, troubleshoot problems, and propose solutions. Ability to interpret complex test data, identify trends, and draw meaningful conclusions.
High-speed links, with a focus on SerDes (Serializer/Deserializer) technology to assess signal integrity, error rates, and overall link performance.
You will collaborate with the lab manager to maintain the equipment and hardware systems, including oscilloscopes, thermal test chambers, liquid cooling systems, and other measurement devices.
You will utilize advanced diagnostic and measurement tools to capture performance metrics and analyze system behavior. You will develop and maintain automation scripts to streamline testing processes. Proficiency in Python, Bash and test automation frameworks to develop automated test scripts is highly desired.
Effective communication to clearly document test results, report defects, and collaborate with cross-functional teams.
You might thrive in this role if you:
Have at least 10 years of industry experience, including experience testing or supporting hardware design teams for datacenter applications
Proven experience in hardware testing and validation, with hands-on experience with oscilloscopes, power supplies, analyzers, and other test instruments.
Have a strong understanding of electrical, power and thermal testing methodologies.
Have expertise with protocol of common interfaces such as SPI, I2C, USB, DDRx, and have experience characterizing and verifying compliance of Datacenter Ethernet interfaces.
Hands-on experience with high-speed electrical and thermal test equipment such as oscilloscopes, VNA, TDR, thermal cameras, heat sinks, and test chambers.
Experience in using Cadence Allegro and automation / scripting.
Have a strong bias toward action, and won’t take no for an answer.
Have experience and good knowledge of system testing from xPUs, board, rack level to data center level
Have a strong intrinsic desire to learn and fill in missing skills; and an equally strong talent for sharing that information clearly and concisely with others.
Are comfortable with ambiguity and rapidly changing conditions.
Have excellent analytical, problem-solving, and troubleshooting skills.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team:\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nIn this role you will:\n\n - As a Hardware Test Engineer, you will work on Machine Learning/AI hardware system projects to craft the solutions for current and future data center deployments.\n\n - You will bring a strong understanding of hardware system testing, excellent project management skills, and the ability to collaborate across multiple teams to ensure efficient lab operations.\n\n - You will be responsible for designing, implementing, and executing comprehensive test plans that ensure the reliability, performance, and scalability of our supercomputing hardware systems. You will develop detailed test plans and methodologies tailored to hardware components, including processors, memory modules, custom accelerators and interconnects.\n\n - You will collaborate with hardware design, manufacturing, firmware teams and vendors to identify, analyze, and resolve issues affecting hardware, power, thermal and high-speed interconnects. You will perform in-depth debugging on the hardware system\n \n - Excellent analytical skills to diagnose hardware issues, troubleshoot problems, and propose solutions. Ability to interpret complex test data, identify trends, and draw meaningful conclusions.\n \n - High-speed links, with a focus on SerDes (Serializer/Deserializer) technology to assess signal integrity, error rates, and overall link performance.\n\n - You will collaborate with the lab manager to maintain the equipment and hardware systems, including oscilloscopes, thermal test chambers, liquid cooling systems, and other measurement devices.\n\n - You will utilize advanced diagnostic and measurement tools to capture performance metrics and analyze system behavior. You will develop and maintain automation scripts to streamline testing processes. Proficiency in Python, Bash and test automation frameworks to develop automated test scripts is highly desired.\n\n - Effective communication to clearly document test results, report defects, and collaborate with cross-functional teams.\n\nYou might thrive in this role if you:\n\n - Have at least 10 years of industry experience, including experience testing or supporting hardware design teams for datacenter applications\n\n - Proven experience in hardware testing and validation, with hands-on experience with oscilloscopes, power supplies, analyzers, and other test instruments.\n\n - Have a strong understanding of electrical, power and thermal testing methodologies.\n\n - Have expertise with protocol of common interfaces such as SPI, I2C, USB, DDRx, and have experience characterizing and verifying compliance of Datacenter Ethernet interfaces.\n\n - Hands-on experience with high-speed electrical and thermal test equipment such as oscilloscopes, VNA, TDR, thermal cameras, heat sinks, and test chambers.\n\n - Experience in using Cadence Allegro and automation / scripting.\n\n - Have a strong bias toward action, and won’t take no for an answer.\n\n - Have experience and good knowledge of system testing from xPUs, board, rack level to data center level\n\n - Have a strong intrinsic desire to learn and fill in missing skills; and an equally strong talent for sharing that information clearly and concisely with others.\n\n - Are comfortable with ambiguity and rapidly changing conditions.\n\n - Have excellent analytical, problem-solving, and troubleshooting skills.\n\n\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $300K","compensationTiers":[{"id":"9bded6d0-2957-45f1-8095-469d7736df4a","tierSummary":"$177K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"070cbcd4-1b1a-42ee-b9f3-f5732822a1cf","summary":"$177K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":300000},{"id":"09ab0694-dc4f-4c52-a8b0-2593a7ea8f4b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b28b990c-54e4-4be4-a33a-d5518dc3e117","title":"Manager, Applied AI Engineering (Codex)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-27T13:49:10.819+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b28b990c-54e4-4be4-a33a-d5518dc3e117","applyUrl":"https://jobs.ashbyhq.com/openai/b28b990c-54e4-4be4-a33a-d5518dc3e117/application","descriptionHtml":"The Applied AI Engineering team is responsible for helping customers turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies.
The Codex Applied AI Engineering team focuses on helping organizations transform how software is built with AI. We partner directly with engineering teams and technical leaders to integrate Codex into their software development lifecycle — from identifying high-impact use cases and designing AI-enabled workflows to implementation, evaluation, and scaled adoption. Our work helps ensure AI-powered software development is effective, reliable, secure, and deeply integrated into how engineering organizations operate.
We are seeking an experienced technical leader to join as Manager, Applied AI Engineering (Codex), leading a team of Applied AI Engineers responsible for driving successful Codex adoption across strategic customers. Your team will work hands-on with customer engineering organizations to design and build AI-enabled development workflows, solve complex implementation challenges, and establish scalable patterns for AI-powered software development.
As a manager, you will shape how these technical engagements operate at scale — setting strategy, coaching engineers, determining where the team can have the greatest impact, and ensuring consistently strong execution across customers. You will serve as both a people leader and senior technical advisor, partnering closely with Sales, Product, Research, and Engineering to translate customer needs and real-world usage into better technical approaches, reusable patterns, and product insights.
Success in this role will be measured by meaningful and sustained Codex adoption, successful customer outcomes, and the creation of repeatable technical patterns that help engineering organizations get more value from AI.
This role is open in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Lead, hire, and mentor a high-performing team of Applied AI Engineers supporting Codex customers across strategic accounts.
Own the operating model and technical engagement strategy for Codex Applied AI Engineering, helping customers move from initial exploration to meaningful, scaled adoption.
Guide teams in designing and implementing AI-enhanced development workflows, agentic systems, automations, evaluations, and scalable application architectures.
Act as the senior technical escalation point and thought partner for complex customer implementations and engineering challenges.
Partner with Sales, Product, Research, and Engineering teams to align customer outcomes with product direction and roadmap priorities.
Establish repeatable technical patterns, playbooks, reference architectures, and best practices that enable broader adoption of AI-powered software development.
Coach Applied AI Engineers to operate as trusted technical partners to engineering leaders, executives, and highly technical customer teams.
Synthesize insights from customer engagements and translate them into actionable feedback for Product, Research, and Engineering.
Develop a deep understanding of how customers are using Codex, where they encounter friction, and where new technical approaches or product capabilities could unlock greater impact.
Champion safe, reliable, and effective adoption of AI-powered development workflows across industries.
Have 8+ years of experience in deeply technical, customer-facing roles such as applied engineering, solutions architecture, deployment engineering, technical consulting, or similar roles.
Have 2+ years of experience leading technical teams, including hiring, mentoring, and developing engineers.
Have experience building or deploying generative AI, developer platforms, agentic systems, or cloud-based software solutions in production environments.
Possess strong hands-on software engineering experience and fluency with programming languages such as Python or JavaScript.
Understand modern software development lifecycles and have strong intuition for how AI and coding agents can change how software is designed, built, tested, and maintained.
Can work directly with customer engineering teams to understand ambiguous problems, develop technical approaches, and turn ideas into working solutions.
Are an effective communicator who can translate complex technical and business topics for both engineering teams and executive stakeholders.
Thrive in ambiguous, fast-moving environments and enjoy building new operating models, technical patterns, and teams from first principles.
Demonstrate strong ownership, humility, technical judgment, and a commitment to helping both customers and teammates succeed.
Are personally committed to fostering the safe and beneficial development of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Applied AI Engineering team is responsible for helping customers turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies.\n\nThe Codex Applied AI Engineering team focuses on helping organizations transform how software is built with AI. We partner directly with engineering teams and technical leaders to integrate Codex into their software development lifecycle — from identifying high-impact use cases and designing AI-enabled workflows to implementation, evaluation, and scaled adoption. Our work helps ensure AI-powered software development is effective, reliable, secure, and deeply integrated into how engineering organizations operate.\n\n\n\nABOUT THE ROLE\n\nWe are seeking an experienced technical leader to join as Manager, Applied AI Engineering (Codex), leading a team of Applied AI Engineers responsible for driving successful Codex adoption across strategic customers. Your team will work hands-on with customer engineering organizations to design and build AI-enabled development workflows, solve complex implementation challenges, and establish scalable patterns for AI-powered software development.\n\nAs a manager, you will shape how these technical engagements operate at scale — setting strategy, coaching engineers, determining where the team can have the greatest impact, and ensuring consistently strong execution across customers. You will serve as both a people leader and senior technical advisor, partnering closely with Sales, Product, Research, and Engineering to translate customer needs and real-world usage into better technical approaches, reusable patterns, and product insights.\n\nSuccess in this role will be measured by meaningful and sustained Codex adoption, successful customer outcomes, and the creation of repeatable technical patterns that help engineering organizations get more value from AI.\n\nThis role is open in our San Francisco office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Lead, hire, and mentor a high-performing team of Applied AI Engineers supporting Codex customers across strategic accounts.\n\n - Own the operating model and technical engagement strategy for Codex Applied AI Engineering, helping customers move from initial exploration to meaningful, scaled adoption.\n\n - Guide teams in designing and implementing AI-enhanced development workflows, agentic systems, automations, evaluations, and scalable application architectures.\n\n - Act as the senior technical escalation point and thought partner for complex customer implementations and engineering challenges.\n\n - Partner with Sales, Product, Research, and Engineering teams to align customer outcomes with product direction and roadmap priorities.\n\n - Establish repeatable technical patterns, playbooks, reference architectures, and best practices that enable broader adoption of AI-powered software development.\n\n - Coach Applied AI Engineers to operate as trusted technical partners to engineering leaders, executives, and highly technical customer teams.\n\n - Synthesize insights from customer engagements and translate them into actionable feedback for Product, Research, and Engineering.\n\n - Develop a deep understanding of how customers are using Codex, where they encounter friction, and where new technical approaches or product capabilities could unlock greater impact.\n\n - Champion safe, reliable, and effective adoption of AI-powered development workflows across industries.\n\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Have 8+ years of experience in deeply technical, customer-facing roles such as applied engineering, solutions architecture, deployment engineering, technical consulting, or similar roles.\n\n - Have 2+ years of experience leading technical teams, including hiring, mentoring, and developing engineers.\n\n - Have experience building or deploying generative AI, developer platforms, agentic systems, or cloud-based software solutions in production environments.\n\n - Possess strong hands-on software engineering experience and fluency with programming languages such as Python or JavaScript.\n\n - Understand modern software development lifecycles and have strong intuition for how AI and coding agents can change how software is designed, built, tested, and maintained.\n\n - Can work directly with customer engineering teams to understand ambiguous problems, develop technical approaches, and turn ideas into working solutions.\n\n - Are an effective communicator who can translate complex technical and business topics for both engineering teams and executive stakeholders.\n\n - Thrive in ambiguous, fast-moving environments and enjoy building new operating models, technical patterns, and teams from first principles.\n\n - Demonstrate strong ownership, humility, technical judgment, and a commitment to helping both customers and teammates succeed.\n\n - Are personally committed to fostering the safe and beneficial development of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$302K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$302K - $335K","compensationTiers":[{"id":"4d7c0407-ef31-4d7b-beaf-b1f631ea6ff4","tierSummary":"$302K – $335K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"3ce8ad40-0735-4757-9242-8d0589606d0e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3fae790b-c2e5-4970-8af3-231636fa0cc4","summary":"$302K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":335000}]}},{"id":"832094fd-4d89-4fe4-bc18-9ba88d347a18","title":"Forward Deployed Engineer (FDE), Legal-SF","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-27T16:14:22.852+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/832094fd-4d89-4fe4-bc18-9ba88d347a18","applyUrl":"https://jobs.ashbyhq.com/openai/832094fd-4d89-4fe4-bc18-9ba88d347a18/application","descriptionHtml":"OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM).
We are hiring a Forward Deployed Engineer (FDE) to build and deploy AI systems for legal work. You will embed deeply with customers—often working closely with senior legal practitioners—to identify the right first use case, rapidly prototype a solution, and prove measurable value. Early engagements may focus on creating a “hero” workflow that shows how OpenAI’s models can support legal analysis, drafting, research, or real-time work with complex case records.
You will own the technical work from discovery and proof of concept through production adoption, while translating customer workflows and constraints into clear product feedback. As the motion matures, you will turn successful deployments into repeatable patterns that can scale across larger accounts and the broader legal market.
This role is based in San Francisco or New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance. Travel up to 50% may be required.
Embed with law firms and legal teams to understand their workflows, identify high-value opportunities, and select the right initial use cases to prove value.
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Bring 5+ years of software engineering, ML engineering, or technical deployment experience with customer-facing ownership in financial services or adjacent regulated industries.
Have experience with legal technology, legal services, compliance-heavy workflows, or professional services; this is helpful but not required.
Have owned complex AI or data-driven systems end-to-end, from scoping through production adoption, in environments where errors carry real financial or regulatory consequences.
Write and review production-grade code across backend and frontend systems using Python, JavaScript, or comparable stacks.
Have deployed systems powered by LLMs or generative models and understand how model behavior, evaluation, and guardrails affect user trust and business outcomes.
Communicate clearly across engineering, product, risk, compliance, and executive stakeholders, translating technical trade-offs into decision quality and risk posture.
Apply systems thinking with high execution standards, turning incidents, escalations, and failures into improved operating standards and repeatable deployment patterns.
Stay calm and decisive when delivery is urgent, ambiguous, and high-stakes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We embed deeply with users to solve high-leverage problems. We move quickly from prototype to deployment and surface patterns that shape the platform. We operate at the intersection of customer delivery and core development. We work closely with Product, Research, and Go-To-Market (GTM).\n\n\n\n\nABOUT THE ROLE\n\nWe are hiring a Forward Deployed Engineer (FDE) to build and deploy AI systems for legal work. You will embed deeply with customers—often working closely with senior legal practitioners—to identify the right first use case, rapidly prototype a solution, and prove measurable value. Early engagements may focus on creating a “hero” workflow that shows how OpenAI’s models can support legal analysis, drafting, research, or real-time work with complex case records.\n\nYou will own the technical work from discovery and proof of concept through production adoption, while translating customer workflows and constraints into clear product feedback. As the motion matures, you will turn successful deployments into repeatable patterns that can scale across larger accounts and the broader legal market.\n\nThis role is based in San Francisco or New York City. We use a hybrid work model of three days in the office per week and offer relocation assistance. Travel up to 50% may be required.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Embed with law firms and legal teams to understand their workflows, identify high-value opportunities, and select the right initial use cases to prove value.\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Bring 5+ years of software engineering, ML engineering, or technical deployment experience with customer-facing ownership in financial services or adjacent regulated industries.\n\n - Have experience with legal technology, legal services, compliance-heavy workflows, or professional services; this is helpful but not required.\n\n - Have owned complex AI or data-driven systems end-to-end, from scoping through production adoption, in environments where errors carry real financial or regulatory consequences.\n\n - Write and review production-grade code across backend and frontend systems using Python, JavaScript, or comparable stacks.\n\n - Have deployed systems powered by LLMs or generative models and understand how model behavior, evaluation, and guardrails affect user trust and business outcomes.\n\n - Communicate clearly across engineering, product, risk, compliance, and executive stakeholders, translating technical trade-offs into decision quality and risk posture.\n\n - Apply systems thinking with high execution standards, turning incidents, escalations, and failures into improved operating standards and repeatable deployment patterns.\n\n - Stay calm and decisive when delivery is urgent, ambiguous, and high-stakes.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"153f0ea1-2308-4c6b-889b-850136b2c54a","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f1e9a4ce-32f9-42d6-ba99-e30ed5d0ad90","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2aeab2dd-0edc-4991-b0dc-4a18f9c2d2bc","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}},{"id":"1c4d812f-d6da-4ea3-b1b3-d1877610b731","title":"Manager, Applied AI Architects","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Paris, France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-01T08:09:21.803+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1c4d812f-d6da-4ea3-b1b3-d1877610b731","applyUrl":"https://jobs.ashbyhq.com/openai/1c4d812f-d6da-4ea3-b1b3-d1877610b731/application","descriptionHtml":"About the Team
The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As the Manager of Applied AI Architects in Paris, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across the South EMEA region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.
You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.
This role is based in Paris. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.
Define and continuously refine the strategy and operating model for Applied AI Architecture across Europe, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.
Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.
Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.
Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.
Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.
Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.
Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.
Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.
Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.
Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.
You might thrive in this role if you:
Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.
Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.
Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.
Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.
Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.
Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.
Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.
Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.
Are comfortable leading across SEMEA and partnering across European markets from Paris, adapting your approach to different industries, cultures, regulatory contexts, and customer operating models.
Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.
Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n\n\nAbout the Role\n\nAs the Manager of Applied AI Architects in Paris, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across the South EMEA region. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n\n\nYou will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.\n\n\n\nYou will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.\n\nThis role is based in Paris. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.\n\n - Define and continuously refine the strategy and operating model for Applied AI Architecture across Europe, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.\n\n - Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.\n\n - Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.\n\n - Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.\n\n - Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.\n\n - Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.\n\n - Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.\n\n - Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.\n\n - Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.\n\n - Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.\n\n\n\nYou might thrive in this role if you:\n\n - Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.\n\n - Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.\n\n - Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.\n\n - Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.\n\n - Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.\n\n - Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.\n\n - Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.\n\n - Are comfortable leading across SEMEA and partnering across European markets from Paris, adapting your approach to different industries, cultures, regulatory contexts, and customer operating models.\n\n - Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.\n\n - Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"393b88d7-1fbc-466a-9108-a7c1bafeb8d8","title":"Systems Test Engineer, End-to-End Validation | Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-01T16:48:47.506+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/393b88d7-1fbc-466a-9108-a7c1bafeb8d8","applyUrl":"https://jobs.ashbyhq.com/openai/393b88d7-1fbc-466a-9108-a7c1bafeb8d8/application","descriptionHtml":"OpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future.
The Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. We validate complete device experiences across software, cloud services, connectivity, accessories, and real-world operating environments, combining hands-on system testing, structured test development, hardware-in-the-loop environments, diagnostics, and automation to uncover issues that component-level testing alone cannot reveal.
As a Systems Test Engineer, End-to-End Validation, you will design and execute end-to-end testing for complex device experiences spanning hardware, software, connectivity, cloud services, and accessories. You’ll translate product behavior and real-world use cases into structured, reproducible test procedures and build test environments that allow failures to be reliably reproduced and diagnosed.
You’ll also identify opportunities to automate repetitive or high-value scenarios, working with engineers to turn complex manual workflows into scalable validation systems. Because this is a new category of devices, you’ll have the opportunity to build the end-to-end validation foundation early—shaping test coverage, environments, and workflows from prototype through launch.
We’re looking for someone who combines strong systems thinking, hands-on testing skills, technical curiosity, and a rigorous approach to reproducing and diagnosing failures across multiple components.
This role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.
Design end-to-end test coverage: Develop structured test plans and reproducible procedures for user journeys, realistic usage patterns, edge cases, degraded conditions, and failure scenarios across devices, services, connectivity, and accessories.
Build and operate complex test environments: Maintain setups involving devices, servers, networks, accounts, peripherals, accessories, and controlled environmental conditions; prepare devices and environments for release validation, execute test campaigns, track results, and communicate risks and blocking issues.
Reproduce failures and diagnose systems: Reproduce complex failures, isolate contributing components, collect logs and telemetry, and provide engineers with clear reproduction steps and supporting evidence.
Automate high-value scenarios: Identify repeatable manual workflows that benefit from automation and develop or partner on tooling for device control, setup, measurement, data collection, and test execution.
Strengthen regression coverage: Convert field issues, production failures, and previously discovered bugs into repeatable regression tests and maintain coverage across product releases.
Partner across teams: Work with embedded, systems, cloud, hardware, QA, and product teams to understand system behavior, improve testability, and close gaps in validation coverage.
Experience with system-level, integration, end-to-end, or validation testing for complex hardware-software products.
Skill in translating loosely defined product behavior into clear, repeatable, and measurable test procedures.
Experience testing systems that span devices, networks, backend services, mobile applications, or connected accessories.
Enjoy hands-on debugging and can methodically isolate failures across hardware, firmware, software, connectivity, and cloud services.
Are comfortable working with logs, diagnostics, command-line tools, network tools, and device configuration utilities.
Have experience automating tests or test setups using Python or similar scripting tools, while recognizing when manual testing provides better coverage.
Understand how to create reliable test environments with controlled setup, configuration, preconditions, expected results, and recovery procedures.
Are comfortable working across engineering disciplines and communicating complex failures with clear evidence and reproducible steps.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI Consumer Devices is building the next generation of products that bring powerful AI into people’s everyday lives. Guided by OpenAI’s mission to ensure AGI benefits all of humanity, our team combines world-class researchers, engineers, designers, and operators who care deeply about creating useful, intuitive, and responsible technology. You’ll have the opportunity to work alongside exceptional people on ambitious, zero-to-one challenges at the intersection of hardware, software, and AI. This is a chance to help define an entirely new category of products—and shape how people experience AI in the future.\n\nThe Systems Integration team is critical in this mission, turning complex hardware-software development into reliable product signals. We validate complete device experiences across software, cloud services, connectivity, accessories, and real-world operating environments, combining hands-on system testing, structured test development, hardware-in-the-loop environments, diagnostics, and automation to uncover issues that component-level testing alone cannot reveal.\n\n\n\n\nABOUT THE ROLE\n\nAs a Systems Test Engineer, End-to-End Validation, you will design and execute end-to-end testing for complex device experiences spanning hardware, software, connectivity, cloud services, and accessories. You’ll translate product behavior and real-world use cases into structured, reproducible test procedures and build test environments that allow failures to be reliably reproduced and diagnosed.\n\nYou’ll also identify opportunities to automate repetitive or high-value scenarios, working with engineers to turn complex manual workflows into scalable validation systems. Because this is a new category of devices, you’ll have the opportunity to build the end-to-end validation foundation early—shaping test coverage, environments, and workflows from prototype through launch.\n\nWe’re looking for someone who combines strong systems thinking, hands-on testing skills, technical curiosity, and a rigorous approach to reproducing and diagnosing failures across multiple components.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of four days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design end-to-end test coverage: Develop structured test plans and reproducible procedures for user journeys, realistic usage patterns, edge cases, degraded conditions, and failure scenarios across devices, services, connectivity, and accessories.\n\n - Build and operate complex test environments: Maintain setups involving devices, servers, networks, accounts, peripherals, accessories, and controlled environmental conditions; prepare devices and environments for release validation, execute test campaigns, track results, and communicate risks and blocking issues.\n\n - Reproduce failures and diagnose systems: Reproduce complex failures, isolate contributing components, collect logs and telemetry, and provide engineers with clear reproduction steps and supporting evidence.\n\n - Automate high-value scenarios: Identify repeatable manual workflows that benefit from automation and develop or partner on tooling for device control, setup, measurement, data collection, and test execution.\n\n - Strengthen regression coverage: Convert field issues, production failures, and previously discovered bugs into repeatable regression tests and maintain coverage across product releases.\n\n - Partner across teams: Work with embedded, systems, cloud, hardware, QA, and product teams to understand system behavior, improve testability, and close gaps in validation coverage.\n\n\nMINIMUM QUALIFICATIONS\n\n - Experience with system-level, integration, end-to-end, or validation testing for complex hardware-software products.\n\n - Skill in translating loosely defined product behavior into clear, repeatable, and measurable test procedures.\n\n - Experience testing systems that span devices, networks, backend services, mobile applications, or connected accessories.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Enjoy hands-on debugging and can methodically isolate failures across hardware, firmware, software, connectivity, and cloud services.\n\n - Are comfortable working with logs, diagnostics, command-line tools, network tools, and device configuration utilities.\n\n - Have experience automating tests or test setups using Python or similar scripting tools, while recognizing when manual testing provides better coverage.\n\n - Understand how to create reliable test environments with controlled setup, configuration, preconditions, expected results, and recovery procedures.\n\n - Are comfortable working across engineering disciplines and communicating complex failures with clear evidence and reproducible steps.\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $290K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $290K","compensationTiers":[{"id":"a4cbdf1d-a1fa-4a02-998f-c6959f6ac001","tierSummary":"$230K – $290K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a485ca64-512e-4ea7-9039-2d5eaca03d21","summary":"$230K – $290K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":290000},{"id":"74dd2e26-b6bc-4293-b541-82c27c796618","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":290000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c6b7bcc8-5454-4e6e-844f-c6a55607309a","title":"Executive Programs Lead, Americas","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-03T20:47:15.415+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c6b7bcc8-5454-4e6e-844f-c6a55607309a","applyUrl":"https://jobs.ashbyhq.com/openai/c6b7bcc8-5454-4e6e-844f-c6a55607309a/application","descriptionHtml":"About the Team
Enterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities.
These engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next.
About the Role
We are looking for an Executive Programs Lead, Americas to build and lead the portfolio through which OpenAI engages its most important customers and executives across the region.
You will own the regional strategy, team, and quality bar for Executive Briefings and a broader portfolio of C-suite engagements, recurring executive forums, advisory programs, and proven formats ready to scale. Your mandate is to turn high-stakes customer moments into a durable business capability, one that consistently advances important relationships while preserving the judgment and customization that exceptional executive experiences require.
This is a senior people-leadership role for a builder who can set direction, make disciplined portfolio choices, and create the systems and team required to deliver at scale. You will partner closely with Sales, Product Marketing, Product, Research, Solutions, Customer Success, Events, and OpenAI executives, moving comfortably between long-term design and the critical details of a live engagement.
This role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. Travel across the Americas and occasional global travel are also expected.
In this role, you will:
Own the Americas portfolio of recurring executive-engagement programs and the regional capability that supports them, setting its strategy, priorities, investments, and measures of success.
Lead and develop the regional team responsible for program strategy, operations, and delivery, creating clear ownership and an unusually high standard of execution.
Translate enterprise and regional priorities into a focused portfolio, including where executive engagement can materially advance an important customer relationship or business outcome.
Build an operating model that enables consistent quality and responsible scale while preserving the judgment required to determine what should be repeatable and what should remain bespoke.
Ensure priority programs bring together the right customer context, narrative, speakers, demos, experience, and follow-through.
Partner with Sales leadership and customer-facing teams to connect each engagement to meaningful customer objectives, decisions, and next steps.
Establish measures that connect customer insight, relationship progress, business results, experience quality, and operational health.
Manage regional resources, budget, vendors, and capacity with discipline, making clear tradeoffs and surfacing risks early.
Represent the Americas in global planning and help successful approaches travel across regions while preserving what needs to remain locally owned.
You might thrive in this role if you:
Have 10+ years of experience building or leading executive programs, customer engagement, enterprise marketing, experience centers, field marketing, or a comparable enterprise capability.
Have led and developed a high-performing team with accountability for a visible portfolio, not only individual programs.
Have built or transformed a high-touch customer capability, moving it from reactive or heavily bespoke delivery toward a more strategic and scalable model.
Bring strong commercial judgment and credibility with senior Sales leaders, customers, and internal executives.
Understand the difference between an exceptional executive experience and a polished event—and can connect that experience to meaningful customer and business progress.
Know how to prioritize rigorously, say no constructively, and make difficult resource decisions without losing stakeholder trust.
Can translate strategy into a working system with clear ownership, strong standards, and reliable execution.
Can operate credibly in a fast-moving technical environment and build effective partnerships across Product, Research, Marketing, Sales, and customer-facing teams.
Move comfortably between setting direction, developing leaders, reviewing the system, and personally stepping into a critical moment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nEnterprise Marketing helps the world’s largest organizations understand, adopt, and scale AI. Our Executive Engagement programs bring OpenAI’s products, research, and perspective into the room with senior leaders as they consider how intelligence can be put to work against their most important priorities.\n\n\n\nThese engagements are more than briefings or events. At their best, they help a leadership team understand what is changing, distinguish what is possible now from what is still emerging, and leave with greater clarity about what to do next.\n\n\n\nAbout the Role\n\nWe are looking for an Executive Programs Lead, Americas to build and lead the portfolio through which OpenAI engages its most important customers and executives across the region.\n\n\n\nYou will own the regional strategy, team, and quality bar for Executive Briefings and a broader portfolio of C-suite engagements, recurring executive forums, advisory programs, and proven formats ready to scale. Your mandate is to turn high-stakes customer moments into a durable business capability, one that consistently advances important relationships while preserving the judgment and customization that exceptional executive experiences require.\n\n\n\nThis is a senior people-leadership role for a builder who can set direction, make disciplined portfolio choices, and create the systems and team required to deliver at scale. You will partner closely with Sales, Product Marketing, Product, Research, Solutions, Customer Success, Events, and OpenAI executives, moving comfortably between long-term design and the critical details of a live engagement.\n\n\n\nThis role is based in San Francisco. We use a hybrid model of three days in the office each week and offer relocation assistance. Given the customer-facing nature of the role, regular in-person participation in executive briefings and related preparation is expected and may require additional time onsite. Travel across the Americas and occasional global travel are also expected.\n\n\n\nIn this role, you will:\n\n - Own the Americas portfolio of recurring executive-engagement programs and the regional capability that supports them, setting its strategy, priorities, investments, and measures of success.\n\n - Lead and develop the regional team responsible for program strategy, operations, and delivery, creating clear ownership and an unusually high standard of execution.\n\n - Translate enterprise and regional priorities into a focused portfolio, including where executive engagement can materially advance an important customer relationship or business outcome.\n\n - Build an operating model that enables consistent quality and responsible scale while preserving the judgment required to determine what should be repeatable and what should remain bespoke.\n\n - Ensure priority programs bring together the right customer context, narrative, speakers, demos, experience, and follow-through.\n\n - Partner with Sales leadership and customer-facing teams to connect each engagement to meaningful customer objectives, decisions, and next steps.\n\n - Establish measures that connect customer insight, relationship progress, business results, experience quality, and operational health.\n\n - Manage regional resources, budget, vendors, and capacity with discipline, making clear tradeoffs and surfacing risks early.\n\n - Represent the Americas in global planning and help successful approaches travel across regions while preserving what needs to remain locally owned.\n\n\n\nYou might thrive in this role if you:\n\n - Have 10+ years of experience building or leading executive programs, customer engagement, enterprise marketing, experience centers, field marketing, or a comparable enterprise capability.\n\n - Have led and developed a high-performing team with accountability for a visible portfolio, not only individual programs.\n\n - Have built or transformed a high-touch customer capability, moving it from reactive or heavily bespoke delivery toward a more strategic and scalable model.\n\n - Bring strong commercial judgment and credibility with senior Sales leaders, customers, and internal executives.\n\n - Understand the difference between an exceptional executive experience and a polished event—and can connect that experience to meaningful customer and business progress.\n\n - Know how to prioritize rigorously, say no constructively, and make difficult resource decisions without losing stakeholder trust.\n\n - Can translate strategy into a working system with clear ownership, strong standards, and reliable execution.\n\n - Can operate credibly in a fast-moving technical environment and build effective partnerships across Product, Research, Marketing, Sales, and customer-facing teams.\n\n - Move comfortably between setting direction, developing leaders, reviewing the system, and personally stepping into a critical moment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $318K","compensationTiers":[{"id":"65a23392-362c-41c7-a467-a377598407f1","tierSummary":"$287K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0a73c75c-685d-4c3d-90e7-41ed7dc005cf","summary":"$287K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"id":"75ca9350-14a6-46cf-bd4b-861809dfddc2","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"dbd5ae8a-7c01-4f17-be39-b8caa8fd95d5","title":"Recruiting Coordinator - Contract","department":"People","team":"Recruiting","employmentType":"Contract","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-08-28T18:45:07.651+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/dbd5ae8a-7c01-4f17-be39-b8caa8fd95d5","applyUrl":"https://jobs.ashbyhq.com/openai/dbd5ae8a-7c01-4f17-be39-b8caa8fd95d5/application","descriptionHtml":"About the Role
We’re seeking a Contract Recruiting Coordinator to join our team, focusing on supporting the logistics and coordination of the recruiting efforts for OpenAI.
In this role, you will:
Act as point of contact for candidates; coordinating, scheduling, and managing interviews as well as travel and accommodation arrangements when needed. Making sure everyone is in the right place at the right time.
Use Ashby (our ATS) and relevant recruiting tools to stay organized and help keep our busy team on track.
Work with our team to support OpenAI’s recruiting team. This will include supporting multiple functions, cross-training, hosting and scheduling support and completing assigned tasks.
Handle high-volume global scheduling of interviews: phone screens, video conferencing, presentations and onsite interviews.
Communicate updates to candidates regarding their applicant/interview status as needed.
Develop strong candidate and stakeholder relationships (Hiring Managers, Recruiting, etc.) and maintaining effective communication channels.
You might thrive in this role if you:
Have 2+ years of experience in a fast paced recruiting coordinator position.
Are passionate about candidate experience: we see our candidates as our guests, and we are their hosts. It is the coordinator's job to ensure a smooth experience.
Are detail-oriented, highly organized, and able to multitask.
An excellent communicator, both written and verbal. With an appropriate blend of professionalism and friendliness.
Are self-directed with a high sense of urgency while maintaining a meticulous attention to detail.
Anticipate possible issues before they arise and effectively problem-solves in advance. This includes independently making quick, educated decisions.
Have ability to maintain a high degree of professionalism and a calm demeanor.
Are willing to take initiative and have the confidence to keep interviews running on time and hold stakeholders accountable in order to maintain a positive candidate experience.
Additional details:
This is a temporary contract assignment supporting OpenAI.
The role will be employed and paid through our third-party staffing agency.
This role can be based in one of our offices: San Francisco, CA, New York, NY, or Seattle, WA.
Our offices follow a hybrid work model: three days in the office each week, with the option to work from home on Thursdays and Fridays. Our open-plan spaces feature height-adjustable desks, conference rooms, phone booths, well-stocked kitchens with snacks and drinks, and more.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nWe’re seeking a Contract Recruiting Coordinator to join our team, focusing on supporting the logistics and coordination of the recruiting efforts for OpenAI.\n\nIn this role, you will:\n\n - Act as point of contact for candidates; coordinating, scheduling, and managing interviews as well as travel and accommodation arrangements when needed. Making sure everyone is in the right place at the right time.\n\n - Use Ashby (our ATS) and relevant recruiting tools to stay organized and help keep our busy team on track.\n\n - Work with our team to support OpenAI’s recruiting team. This will include supporting multiple functions, cross-training, hosting and scheduling support and completing assigned tasks.\n\n - Handle high-volume global scheduling of interviews: phone screens, video conferencing, presentations and onsite interviews.\n\n - Communicate updates to candidates regarding their applicant/interview status as needed.\n\n - Develop strong candidate and stakeholder relationships (Hiring Managers, Recruiting, etc.) and maintaining effective communication channels.\n\nYou might thrive in this role if you:\n\n - Have 2+ years of experience in a fast paced recruiting coordinator position.\n\n - Are passionate about candidate experience: we see our candidates as our guests, and we are their hosts. It is the coordinator's job to ensure a smooth experience.\n\n - Are detail-oriented, highly organized, and able to multitask.\n\n - An excellent communicator, both written and verbal. With an appropriate blend of professionalism and friendliness.\n\n - Are self-directed with a high sense of urgency while maintaining a meticulous attention to detail.\n\n - Anticipate possible issues before they arise and effectively problem-solves in advance. This includes independently making quick, educated decisions.\n\n - Have ability to maintain a high degree of professionalism and a calm demeanor.\n\n - Are willing to take initiative and have the confidence to keep interviews running on time and hold stakeholders accountable in order to maintain a positive candidate experience.\n\nAdditional details:\n\n - This is a temporary contract assignment supporting OpenAI.\n\n - The role will be employed and paid through our third-party staffing agency.\n\n - This role can be based in one of our offices: San Francisco, CA, New York, NY, or Seattle, WA.\n\nOur offices follow a hybrid work model: three days in the office each week, with the option to work from home on Thursdays and Fridays. Our open-plan spaces feature height-adjustable desks, conference rooms, phone booths, well-stocked kitchens with snacks and drinks, and more.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$57 – $70 per hour","scrapeableCompensationSalarySummary":null,"compensationTiers":[{"id":"11c05c80-93a1-4be7-a4f6-2ee17ff37e5a","tierSummary":"$57 – $70 per hour","title":null,"additionalInformation":null,"components":[{"id":"7dff1e0a-8c36-4100-ba00-90bdb3e583fe","summary":"$57 – $70 per hour","compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":57,"maxValue":70}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 HOUR","currencyCode":"USD","minValue":57,"maxValue":70}]}},{"id":"6c21e5e0-a41c-4936-a278-dd7d2c88f25c","title":"Marketing Scientist","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-08-28T00:04:04.942+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6c21e5e0-a41c-4936-a278-dd7d2c88f25c","applyUrl":"https://jobs.ashbyhq.com/openai/6c21e5e0-a41c-4936-a278-dd7d2c88f25c/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform.
We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels.
About the Role
We’re looking for a Marketing Scientist to join OpenAI’s Ads Marketing Science function. Reporting to Marketing Science leadership, you’ll be a senior individual contributor who combines rigorous measurement expertise with strong client judgment and hands-on execution.
Your mission is to help OpenAI Ads prove and improve advertisers’ media performance. You’ll work with sales, partners, and clients supporting all forms of measurement including verification, attribution, incrementality, brand, marketing mix modeling (MMM), and scalable advertiser reporting, connecting sound methodology to decisions advertisers can act on.
You will partner closely with Sales on key advertising accounts and with Product, Engineering, Data Science, Partnerships, Legal, and Privacy. Initial priorities include advancing incrementality measurement, helping onboard measurement partners to privacy-forward measurement workflows and integrations, and creating reusable programs, tools, agents, skills, and workflows that let sales and clients access high-quality Marketing Science support at scale.
This role is based in either San Francisco or New York, and follows a hybrid schedule (Monday-Wednesday).
In this role, you will:
Partner with Sales, advertisers, and agencies to shape learning agendas, interpret results, and improve media performance.
Apply rigorous advertising measurement approaches across attribution, incrementality, marketing mix modeling, and other relevant methodologies.
Develop scalable measurement programs and guidance that improve decisions and adoption of rigorous measurement practices.
Shape advertiser-facing insights experiences that translate campaign and audience data into actionable performance recommendations.
Conduct auction optimization analyses to identify delivery, pricing, and performance opportunities that improve advertiser outcomes.
Communicate complex concepts clearly and uphold high standards for privacy, quality, transparency, and responsible interpretation.
You might thrive in this role if you:
Have deep expertise (10+ years) in advertising measurement, including experimentation, incrementality testing, attribution, and econometric approaches such as MMM.
Are a hands-on senior individual contributor who works directly with large datasets using SQL, Python or R, and AI-enabled analytical workflows, without sacrificing rigor or judgment.
Are a trusted client advisor who can navigate sophisticated advertiser questions, measurement discrepancies, and executive conversations with clarity and sound judgment.
Have designed or operated lift and incrementality programs, including experiment design, power analysis, governance, diagnostics, and statistical quality standards.
Bring experience with third-party measurement providers, partner onboarding, APIs or data integrations, and translating partner needs into practical product requirements.
Have partnered effectively with Product, Engineering, and Data Science to turn measurement methodology into scalable tools, reporting, or platform capabilities.
Can translate complex statistical concepts into practical decisions for both technical and non-technical audiences.
Thrive in fast-paced, high-ambiguity environments and can influence across teams without relying on formal authority.
Care deeply about privacy-forward, trustworthy measurement that helps advertisers understand, prove, and improve media performance.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform.\n\nWe take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels.\n\nAbout the Role\n\nWe’re looking for a Marketing Scientist to join OpenAI’s Ads Marketing Science function. Reporting to Marketing Science leadership, you’ll be a senior individual contributor who combines rigorous measurement expertise with strong client judgment and hands-on execution.\n\nYour mission is to help OpenAI Ads prove and improve advertisers’ media performance. You’ll work with sales, partners, and clients supporting all forms of measurement including verification, attribution, incrementality, brand, marketing mix modeling (MMM), and scalable advertiser reporting, connecting sound methodology to decisions advertisers can act on.\n\nYou will partner closely with Sales on key advertising accounts and with Product, Engineering, Data Science, Partnerships, Legal, and Privacy. Initial priorities include advancing incrementality measurement, helping onboard measurement partners to privacy-forward measurement workflows and integrations, and creating reusable programs, tools, agents, skills, and workflows that let sales and clients access high-quality Marketing Science support at scale.\n\nThis role is based in either San Francisco or New York, and follows a hybrid schedule (Monday-Wednesday).\n\nIn this role, you will:\n\n - Partner with Sales, advertisers, and agencies to shape learning agendas, interpret results, and improve media performance.\n\n - Apply rigorous advertising measurement approaches across attribution, incrementality, marketing mix modeling, and other relevant methodologies.\n\n - Develop scalable measurement programs and guidance that improve decisions and adoption of rigorous measurement practices.\n\n - Shape advertiser-facing insights experiences that translate campaign and audience data into actionable performance recommendations.\n\n - Conduct auction optimization analyses to identify delivery, pricing, and performance opportunities that improve advertiser outcomes.\n\n - Communicate complex concepts clearly and uphold high standards for privacy, quality, transparency, and responsible interpretation.\n\nYou might thrive in this role if you:\n\n - Have deep expertise (10+ years) in advertising measurement, including experimentation, incrementality testing, attribution, and econometric approaches such as MMM.\n\n - Are a hands-on senior individual contributor who works directly with large datasets using SQL, Python or R, and AI-enabled analytical workflows, without sacrificing rigor or judgment.\n\n - Are a trusted client advisor who can navigate sophisticated advertiser questions, measurement discrepancies, and executive conversations with clarity and sound judgment.\n\n - Have designed or operated lift and incrementality programs, including experiment design, power analysis, governance, diagnostics, and statistical quality standards.\n\n - Bring experience with third-party measurement providers, partner onboarding, APIs or data integrations, and translating partner needs into practical product requirements.\n\n - Have partnered effectively with Product, Engineering, and Data Science to turn measurement methodology into scalable tools, reporting, or platform capabilities.\n\n - Can translate complex statistical concepts into practical decisions for both technical and non-technical audiences.\n\n - Thrive in fast-paced, high-ambiguity environments and can influence across teams without relying on formal authority.\n\n - Care deeply about privacy-forward, trustworthy measurement that helps advertisers understand, prove, and improve media performance.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$198K – $220K • Offers Equity","scrapeableCompensationSalarySummary":"$198K - $220K","compensationTiers":[{"id":"3086e94c-ba5e-471d-9a0c-4b00a8052388","tierSummary":"$198K – $220K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"90677ef0-0050-4ad4-b192-bfef4f425fb3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a275be9b-7815-45c7-9cd1-fa145a1fc10b","summary":"$198K – $220K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":220000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":220000}]}},{"id":"91653d95-27fc-44bd-bbb3-7078fd6a5718","title":"Safety Response Operations Lead","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-28T21:06:20.344+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/91653d95-27fc-44bd-bbb3-7078fd6a5718","applyUrl":"https://jobs.ashbyhq.com/openai/91653d95-27fc-44bd-bbb3-7078fd6a5718/application","descriptionHtml":"At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.
The Global Safety Response Operations team provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalation and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with policy while enabling timely, empathetic, and consistent user support.
The Global Safety Response Operations Lead is a hands-on team lead who both manages a regional Safety Response team and personally handles high-risk safety cases. This role combines frontline safety work with people leadership, operational ownership, and cross-functional coordination.
You will lead a team of Safety Response Analysts who handle OpenAI’s most sensitive and high-impact cases, while also personally contributing to casework for complex, high-risk, or high-visibility issues. You will own the execution of high severity escalations in your region and ensure proper execution and communication to cross functional stakeholders
You will be accountable for ensuring your region consistently meets utilization, quality, and SLA targets while serving as the operational interface with Product, Policy, Legal, Investigations, and regional stakeholders.
This is a 24/7 global operation that requires flexibility to support rotating shifts, including nights, weekends, and holidays, as part of a leadership on-call model.
In This Role, You Will:
Lead and coach a regional team of Safety Response Analysts, ensuring high performance, engagement, and consistent decision quality.
Own regional operational outcomes, including utilization, SLA adherence, backlog health, and quality benchmarks.
Handle and oversee the most complex and high-risk cases, serving as the first line of escalation and incident lead for your region.
Contribute directly to frontline work (20–30%), including investigations, enforcement decisions, and regulatory or legal escalations.
Partner cross-functionally with Product, Policy, Legal, Investigations, and local market teams to execute safety outcomes and manage risk.
Drive operational excellence and continuous improvement, improving workflows, tools, automation, and escalation paths.
Identify emerging risks and trends, translating frontline insights into actionable recommendations for policy, product, or enforcement.
You Might Thrive in This Role If You:
You have 8+ years of experience in Trust & Safety, Risk Operations, Investigations, Fraud, Annotation, or platform integrity.
You have 4+ years of direct people leadership or senior-level operational ownership, including coaching experienced operators, setting clear direction and supporting independent judgement.
You have applied AI tools and automation to improve operational workflows, with sound judgment about where human review remains essential.
You are deeply familiar with trust and safety operations, across multiple risk areas including content moderation, user safety, fraud, or developer risk frameworks, including the legal, policy, and technical considerations that shape enforcement.
You are a strong decision-maker in ambiguous, high-risk environments, able to balance speed, accuracy, and defensibility when handling sensitive or high-impact cases.
You communicate complex safety and risk decisions clearly and credibly, whether writing escalation narratives, briefing Legal or Policy, or aligning Product and leadership during incidents.
You can translate between frontline operations and strategic stakeholders, turning messy real-world cases into structured insights and turning policy or product direction into clear, executable guidance for your team.
You are skilled at influencing without authority, building trust with Product, Policy, Legal, Investigations, and regional partners to drive alignment and resolve ambiguity.
You use data, tooling, and automation to improve quality, efficiency, and scale to not just measure performance, but to make better decisions.
You are comfortable leading in a 24/7, high-pressure operational environment, providing calm, credible leadership during incidents, spikes, and regulatory or reputational events.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nAt OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base.\n\nThe Global Safety Response Operations team provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalation and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with policy while enabling timely, empathetic, and consistent user support.\n\n\n\n\nABOUT THE ROLE\n\nThe Global Safety Response Operations Lead is a hands-on team lead who both manages a regional Safety Response team and personally handles high-risk safety cases. This role combines frontline safety work with people leadership, operational ownership, and cross-functional coordination.\n\nYou will lead a team of Safety Response Analysts who handle OpenAI’s most sensitive and high-impact cases, while also personally contributing to casework for complex, high-risk, or high-visibility issues. You will own the execution of high severity escalations in your region and ensure proper execution and communication to cross functional stakeholders\n\nYou will be accountable for ensuring your region consistently meets utilization, quality, and SLA targets while serving as the operational interface with Product, Policy, Legal, Investigations, and regional stakeholders.\n\nThis is a 24/7 global operation that requires flexibility to support rotating shifts, including nights, weekends, and holidays, as part of a leadership on-call model.\n\n\n\nIn This Role, You Will:\n\n - Lead and coach a regional team of Safety Response Analysts, ensuring high performance, engagement, and consistent decision quality.\n\n - Own regional operational outcomes, including utilization, SLA adherence, backlog health, and quality benchmarks.\n\n - Handle and oversee the most complex and high-risk cases, serving as the first line of escalation and incident lead for your region.\n\n - Contribute directly to frontline work (20–30%), including investigations, enforcement decisions, and regulatory or legal escalations.\n\n - Partner cross-functionally with Product, Policy, Legal, Investigations, and local market teams to execute safety outcomes and manage risk.\n\n - Drive operational excellence and continuous improvement, improving workflows, tools, automation, and escalation paths.\n\n - Identify emerging risks and trends, translating frontline insights into actionable recommendations for policy, product, or enforcement.\n\n\n\nYou Might Thrive in This Role If You:\n\n - You have 8+ years of experience in Trust & Safety, Risk Operations, Investigations, Fraud, Annotation, or platform integrity.\n\n - You have 4+ years of direct people leadership or senior-level operational ownership, including coaching experienced operators, setting clear direction and supporting independent judgement.\n\n - You have applied AI tools and automation to improve operational workflows, with sound judgment about where human review remains essential.\n\n - You are deeply familiar with trust and safety operations, across multiple risk areas including content moderation, user safety, fraud, or developer risk frameworks, including the legal, policy, and technical considerations that shape enforcement.\n\n - You are a strong decision-maker in ambiguous, high-risk environments, able to balance speed, accuracy, and defensibility when handling sensitive or high-impact cases.\n\n - You communicate complex safety and risk decisions clearly and credibly, whether writing escalation narratives, briefing Legal or Policy, or aligning Product and leadership during incidents.\n\n - You can translate between frontline operations and strategic stakeholders, turning messy real-world cases into structured insights and turning policy or product direction into clear, executable guidance for your team.\n\n - You are skilled at influencing without authority, building trust with Product, Policy, Legal, Investigations, and regional partners to drive alignment and resolve ambiguity.\n\n - You use data, tooling, and automation to improve quality, efficiency, and scale to not just measure performance, but to make better decisions.\n\n - You are comfortable leading in a 24/7, high-pressure operational environment, providing calm, credible leadership during incidents, spikes, and regulatory or reputational events.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"6c8b3a4f-7246-463c-b283-a2d2ab7cf8e4","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"17ac7425-83f1-4328-b9af-335fa9483c5b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4ebf337a-ab97-4ba5-9547-a750fb1d70e4","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000}]}},{"id":"36c8356d-b7eb-4aef-b0f5-3a3f3f8dfc5a","title":"Manager, Senior Support Engineering","department":"User Operations","team":"User Operations","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-08-28T04:14:20.963+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/36c8356d-b7eb-4aef-b0f5-3a3f3f8dfc5a","applyUrl":"https://jobs.ashbyhq.com/openai/36c8356d-b7eb-4aef-b0f5-3a3f3f8dfc5a/application","descriptionHtml":"About the Team
The Senior Support Engineering team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.
About the Role
We’re looking for a Support Engineering Manager to build and guide a high-performing team of experienced Senior Support Engineers with backgrounds in software engineering, site reliability engineering, and systems architecture. These engineers are trusted to operate with autonomy, tackle deeply technical challenges, and serve as the final escalation point before Engineering.
In this role, you'll lead a team focused on deep problem-solving, proactive reliability work, and customer-specific troubleshooting. You’ll drive the design and operations of OpenAI’s incident management processes, including tooling, automations, and training, and ensure they are scalable and resilient. You’ll also oversee strategic customer workload monitoring, alerting, and a 24x7 rotation to ensure high-priority issues are caught early and handled with urgency.
You’ll collaborate closely with Product, Engineering, Technical Success, and field teams to improve the supportability of our products, reduce operational burden, and shape the future of AI-driven technical support. Your team will own incident response playbooks, build internal automations, and serve as technical stewards for our most strategic accounts.
This is an opportunity to define what world-class technical support looks like in the era of AGI. We're looking for a leader who combines strong technical depth with operational rigor, a passion for team development, and an automation-first mindset.
The ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength.
We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Build and lead a team of deeply technical and tenured Senior Support Engineers who bring backgrounds in software engineering, site reliability engineering, and systems architecture and are experts in diagnosing and solving complex issues on OpenAI’s technologies.
Own the continuous improvement of our incident management processes, including tooling, automation, and team readiness.
Lead strategic workload health monitoring and alerting programs for key enterprise customers, ensuring effective 24x7 operational coverage.
Guide the team in designing and implementing automation and internal tools with an AI-first mindset to scale support operations efficiently.
Collaborate closely with Engineering, Product, and Go-To-Market teams to escalate, resolve, and prevent high-impact technical issues.
Represent Support Engineering in customer conversations and internal forums, driving clarity and alignment on issue resolution and reliability expectations.
Shape support operations at scale by contributing to hiring plans and global shift coverage as we expand.
Play an active role in the broader Support leadership team, contributing to strategy, operations, and culture beyond your immediate team.
You might thrive in this role if you:
10+ years of experience in technical support engineering, software engineering, site reliability engineering, or a related technical discipline, including hands-on experience supporting production systems at scale.
5+ years of experience managing engineers or leading complex, multi-person technical projects, with clear ownership over delivery, execution, and outcomes.
Bring deep technical experience in application development or infrastructure, paired with a strong instinct for operational systems and customer reliability.
Are a strong cross-functional partner with a proven ability to influence engineering and product roadmaps through support-driven insights.
Take an automation-first approach and have a track record of implementing tooling or processes that scale support impact through AI and systems thinking.
Thrive in ambiguous environments and balance strategic leadership with a willingness to get into technical details when needed.
Are energized by customer impact and excel at building trust with strategic accounts during critical issues or periods of transformation.
Are mission-driven, collaborative, and operate with high integrity and humility.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Senior Support Engineering team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI.\n\n\n\nAbout the Role\n\nWe’re looking for a Support Engineering Manager to build and guide a high-performing team of experienced Senior Support Engineers with backgrounds in software engineering, site reliability engineering, and systems architecture. These engineers are trusted to operate with autonomy, tackle deeply technical challenges, and serve as the final escalation point before Engineering.\n\nIn this role, you'll lead a team focused on deep problem-solving, proactive reliability work, and customer-specific troubleshooting. You’ll drive the design and operations of OpenAI’s incident management processes, including tooling, automations, and training, and ensure they are scalable and resilient. You’ll also oversee strategic customer workload monitoring, alerting, and a 24x7 rotation to ensure high-priority issues are caught early and handled with urgency.\n\nYou’ll collaborate closely with Product, Engineering, Technical Success, and field teams to improve the supportability of our products, reduce operational burden, and shape the future of AI-driven technical support. Your team will own incident response playbooks, build internal automations, and serve as technical stewards for our most strategic accounts.\n\nThis is an opportunity to define what world-class technical support looks like in the era of AGI. We're looking for a leader who combines strong technical depth with operational rigor, a passion for team development, and an automation-first mindset.\n\nThe ideal candidate will have a combination of technical capabilities mixed with strong leadership and systems building strength.\n\nWe use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Build and lead a team of deeply technical and tenured Senior Support Engineers who bring backgrounds in software engineering, site reliability engineering, and systems architecture and are experts in diagnosing and solving complex issues on OpenAI’s technologies.\n\n - Own the continuous improvement of our incident management processes, including tooling, automation, and team readiness.\n\n - Lead strategic workload health monitoring and alerting programs for key enterprise customers, ensuring effective 24x7 operational coverage.\n\n - Guide the team in designing and implementing automation and internal tools with an AI-first mindset to scale support operations efficiently.\n\n - Collaborate closely with Engineering, Product, and Go-To-Market teams to escalate, resolve, and prevent high-impact technical issues.\n\n - Represent Support Engineering in customer conversations and internal forums, driving clarity and alignment on issue resolution and reliability expectations.\n\n - Shape support operations at scale by contributing to hiring plans and global shift coverage as we expand.\n\n - Play an active role in the broader Support leadership team, contributing to strategy, operations, and culture beyond your immediate team.\n\n\n\nYou might thrive in this role if you:\n\n - 10+ years of experience in technical support engineering, software engineering, site reliability engineering, or a related technical discipline, including hands-on experience supporting production systems at scale.\n\n - 5+ years of experience managing engineers or leading complex, multi-person technical projects, with clear ownership over delivery, execution, and outcomes.\n\n - Bring deep technical experience in application development or infrastructure, paired with a strong instinct for operational systems and customer reliability.\n\n - Are a strong cross-functional partner with a proven ability to influence engineering and product roadmaps through support-driven insights.\n\n - Take an automation-first approach and have a track record of implementing tooling or processes that scale support impact through AI and systems thinking.\n\n - Thrive in ambiguous environments and balance strategic leadership with a willingness to get into technical details when needed.\n\n - Are energized by customer impact and excel at building trust with strategic accounts during critical issues or periods of transformation.\n\n - Are mission-driven, collaborative, and operate with high integrity and humility.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c12ea9bc-8590-4913-a213-1977296fb3db","title":"Communications Lead, Cyber","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T17:13:39.781+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c12ea9bc-8590-4913-a213-1977296fb3db","applyUrl":"https://jobs.ashbyhq.com/openai/c12ea9bc-8590-4913-a213-1977296fb3db/application","descriptionHtml":"OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.
Our Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.
We’re looking for a senior communications leader to shape how OpenAI communicates about cybersecurity.
This person will define the global narrative, lead communications for major product, research, and business milestones, and build sustained programs that explain how OpenAI is helping advance cyber defense while managing the risks created by increasingly capable models.
The role will connect OpenAI’s work across cybersecurity products and capabilities, responsible deployment, threat intelligence, enterprise security, research, and public policy. You will work closely with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing to anticipate opportunities and risks, develop coordinated communications, and build trust with security practitioners, customers, policymakers, and the public.
This is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through major launches, technical disclosures, and fast-moving issues.
This role reports to the Head of Communications, Business and is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance.
Define and lead communications strategy for OpenAI’s cybersecurity work, from global narrative development through launches, research, threat reporting, and sustained storytelling.
Build a clear, differentiated story about how OpenAI can strengthen cyber defense while developing and deploying advanced capabilities responsibly.
Lead communications for major cybersecurity products, model capabilities, research, partnerships, policy initiatives, and company milestones.
Partner closely with the Product and Research Communications team, along with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing, to deliver coordinated communications across earned, owned, executive, and social channels.
Own media engagement and build trusted relationships with leading cybersecurity, technology, national-security, policy, and business press.
Advise senior leadership on positioning, messaging, launch strategy, reputation, and communications for high-visibility or fast-moving security issues.
Translate complex technical, security, product, and policy decisions into clear and credible communications, while establishing messaging systems and operating rhythms that keep teams aligned.
12+ years of communications experience, with deep experience in cybersecurity, security technology, threat intelligence, national security, infrastructure, or another highly technical field.
Strong press instincts and relationships, with a track record of shaping narratives and landing meaningful coverage with cybersecurity, technology, policy, or business media.
Enough technical fluency to work credibly with security researchers, engineers, threat analysts, product leaders, and technical journalists.
Experience communicating consequential products, research, threat findings, vulnerabilities, incidents, or policy issues in high-scrutiny environments.
Exceptional judgment about accuracy, transparency, confidentiality, and the risks created by imprecise language.
Skill advising senior executives and technical leaders through high-visibility moments with calm and clarity.
The ability to move fluidly between setting the strategy and executing the details, while aligning diverse stakeholders behind a coherent story.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.\n\n\n\nOur Communications team includes External Communications, Internal Communications, and other strategic communications functions. This team’s ethos is to support OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a senior communications leader to shape how OpenAI communicates about cybersecurity.\n\n\n\nThis person will define the global narrative, lead communications for major product, research, and business milestones, and build sustained programs that explain how OpenAI is helping advance cyber defense while managing the risks created by increasingly capable models.\n\n\n\nThe role will connect OpenAI’s work across cybersecurity products and capabilities, responsible deployment, threat intelligence, enterprise security, research, and public policy. You will work closely with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing to anticipate opportunities and risks, develop coordinated communications, and build trust with security practitioners, customers, policymakers, and the public.\n\n\n\nThis is both a strategic and hands-on role. The right person will be comfortable defining a long-term communications strategy, building the systems and relationships needed to execute it, and personally leading through major launches, technical disclosures, and fast-moving issues.\n\n\n\nThis role reports to the Head of Communications, Business and is based in San Francisco, CA. We use a hybrid work model of 3 days per week in the office and offer relocation assistance.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Define and lead communications strategy for OpenAI’s cybersecurity work, from global narrative development through launches, research, threat reporting, and sustained storytelling.\n\n - Build a clear, differentiated story about how OpenAI can strengthen cyber defense while developing and deploying advanced capabilities responsibly.\n\n - Lead communications for major cybersecurity products, model capabilities, research, partnerships, policy initiatives, and company milestones.\n\n - Partner closely with the Product and Research Communications team, along with Security, Product, Research, Preparedness, Safety, Global Affairs, Go-to-Market, Legal, and Marketing, to deliver coordinated communications across earned, owned, executive, and social channels.\n\n - Own media engagement and build trusted relationships with leading cybersecurity, technology, national-security, policy, and business press.\n\n - Advise senior leadership on positioning, messaging, launch strategy, reputation, and communications for high-visibility or fast-moving security issues.\n\n - Translate complex technical, security, product, and policy decisions into clear and credible communications, while establishing messaging systems and operating rhythms that keep teams aligned.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE, IF YOU HAVE:\n\n - 12+ years of communications experience, with deep experience in cybersecurity, security technology, threat intelligence, national security, infrastructure, or another highly technical field.\n\n - Strong press instincts and relationships, with a track record of shaping narratives and landing meaningful coverage with cybersecurity, technology, policy, or business media.\n\n - Enough technical fluency to work credibly with security researchers, engineers, threat analysts, product leaders, and technical journalists.\n\n - Experience communicating consequential products, research, threat findings, vulnerabilities, incidents, or policy issues in high-scrutiny environments.\n\n - Exceptional judgment about accuracy, transparency, confidentiality, and the risks created by imprecise language.\n\n - Skill advising senior executives and technical leaders through high-visibility moments with calm and clarity.\n\n - The ability to move fluidly between setting the strategy and executing the details, while aligning diverse stakeholders behind a coherent story.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$297K – $330K • Offers Equity","scrapeableCompensationSalarySummary":"$297K - $330K","compensationTiers":[{"id":"94eff04d-d036-447d-a051-adbecedffa59","tierSummary":"$297K – $330K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"36252f0c-2868-4107-9a16-faa06732dc1f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a2eb31fb-b927-4c15-aee2-16f8213a9080","summary":"$297K – $330K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":297000,"maxValue":330000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":297000,"maxValue":330000}]}},{"id":"756d8c20-649a-47f2-8012-553b5f6cb0c5","title":"Data Scientist, B2B Strategy & Intelligence","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-30T03:10:05.214+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/756d8c20-649a-47f2-8012-553b5f6cb0c5","applyUrl":"https://jobs.ashbyhq.com/openai/756d8c20-649a-47f2-8012-553b5f6cb0c5/application","descriptionHtml":"About the Role
We are hiring a Data Scientist to help build OpenAI's B2B ecosystem and go-to-market data science capability. You will turn ambiguous commercial questions into evidence, recommendations, and operating decisions that help OpenAI understand where to focus as our B2B business expands.
OpenAI's B2B motion is growing quickly across products, customer segments, markets, and field teams. This role will partner with leaders across GTM, Revenue, Product, Finance, RevOps, Strategy, and Data Science to answer questions tied to international strategy, monetization, product penetration, field deployment, customer opportunity, and organizational design.
This is a founding-style opportunity within the broader GTM Data Science organization. The team and stakeholder model are still evolving, so you should be energized by building structure in ambiguity, helping define how the team works, and helping shape the bench around a high-priority commercial area.
In this role, you will bring data science craft, consulting-style problem solving, practical AI fluency, and strong business judgment to help senior leaders make better B2B decisions.
In this role, you will:
Structure ambiguous B2B and go-to-market questions into clear operational plans, identifying the decision at stake, the evidence needed, and how insights will translate into action.
Lead strategic deep dives across international expansion, monetization, product penetration, customer segmentation, field deployment, ecosystem dynamics, and organizational design.
Analyze product usage, customer behavior, adoption patterns, sales and field activity, pipeline and revenue signals, and market context to identify the drivers of B2B growth.
Partner closely with GTM, Revenue, Product, Finance, RevOps, Strategy, and Data Science leaders to turn analysis into prioritization decisions, field plays, investment choices, and operating cadences.
Communicate complex findings to executives and cross-functional partners with crisp recommendations, transparent assumptions, and clear tradeoffs.
Bring practical AI fluency to the work, using modern AI tools to accelerate analysis, synthesize evidence, improve workflows, and identify new ways data science can support business decision-making.
Help define the operating model for an emerging B2B data science capability, including how the team frames problems, engages stakeholders, evaluates opportunities, and turns insights into GTM action.
You might thrive in this role if you have:
Senior-level experience in a quantitative role such as Data Science, Product Analytics, Decision Science, Growth Analytics, Strategy Analytics, or a related field.
Strong business judgment and a track record of translating ambiguous analytical work into decisions that business leaders can act on.
Experience working on B2B,, GTM or commercial strategy, monetization,, product growth, or similarly complex business problems.
Strong technical fluency with analytical tools such as SQL and Python, or equivalent experience using data to answer open-ended business questions.
Ability to connect data across product, customer, sales, revenue, market, and operational contexts to form a coherent view of the business.
Consulting-style problem solving: you can structure a broad question, identify the highest-leverage analysis, manage uncertainty, and communicate a practical recommendation.
Excellent executive communication and cross-functional partnership. You can influence senior leaders, field teams, product partners, operators, and other data scientists with clear evidence and balanced judgment.
Comfort operating in a high-ambiguity, fast-changing environment where the team, roadmap, and stakeholder model are still taking shape.
Practical AI fluency and curiosity about how modern AI tools can improve analytical workflows, strategic synthesis, and decision support.
Experience in strategy consulting followed by data science work in technology, or data science work within a consulting analytics practice, is a strong plus.
An advanced degree is welcome but not required. We care most about your ability to combine analytical rigor, business judgment, and action-oriented communication.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nWe are hiring a Data Scientist to help build OpenAI's B2B ecosystem and go-to-market data science capability. You will turn ambiguous commercial questions into evidence, recommendations, and operating decisions that help OpenAI understand where to focus as our B2B business expands.\n\nOpenAI's B2B motion is growing quickly across products, customer segments, markets, and field teams. This role will partner with leaders across GTM, Revenue, Product, Finance, RevOps, Strategy, and Data Science to answer questions tied to international strategy, monetization, product penetration, field deployment, customer opportunity, and organizational design.\n\nThis is a founding-style opportunity within the broader GTM Data Science organization. The team and stakeholder model are still evolving, so you should be energized by building structure in ambiguity, helping define how the team works, and helping shape the bench around a high-priority commercial area.\n\nIn this role, you will bring data science craft, consulting-style problem solving, practical AI fluency, and strong business judgment to help senior leaders make better B2B decisions.\n\nIn this role, you will:\n\n - Structure ambiguous B2B and go-to-market questions into clear operational plans, identifying the decision at stake, the evidence needed, and how insights will translate into action.\n\n - Lead strategic deep dives across international expansion, monetization, product penetration, customer segmentation, field deployment, ecosystem dynamics, and organizational design.\n\n - Analyze product usage, customer behavior, adoption patterns, sales and field activity, pipeline and revenue signals, and market context to identify the drivers of B2B growth.\n\n - Partner closely with GTM, Revenue, Product, Finance, RevOps, Strategy, and Data Science leaders to turn analysis into prioritization decisions, field plays, investment choices, and operating cadences.\n\n - Communicate complex findings to executives and cross-functional partners with crisp recommendations, transparent assumptions, and clear tradeoffs.\n\n - Bring practical AI fluency to the work, using modern AI tools to accelerate analysis, synthesize evidence, improve workflows, and identify new ways data science can support business decision-making.\n\n - Help define the operating model for an emerging B2B data science capability, including how the team frames problems, engages stakeholders, evaluates opportunities, and turns insights into GTM action.\n\nYou might thrive in this role if you have:\n\n - Senior-level experience in a quantitative role such as Data Science, Product Analytics, Decision Science, Growth Analytics, Strategy Analytics, or a related field.\n\n - Strong business judgment and a track record of translating ambiguous analytical work into decisions that business leaders can act on.\n\n - Experience working on B2B,, GTM or commercial strategy, monetization,, product growth, or similarly complex business problems.\n\n - Strong technical fluency with analytical tools such as SQL and Python, or equivalent experience using data to answer open-ended business questions.\n\n - Ability to connect data across product, customer, sales, revenue, market, and operational contexts to form a coherent view of the business.\n\n - Consulting-style problem solving: you can structure a broad question, identify the highest-leverage analysis, manage uncertainty, and communicate a practical recommendation.\n\n - Excellent executive communication and cross-functional partnership. You can influence senior leaders, field teams, product partners, operators, and other data scientists with clear evidence and balanced judgment.\n\n - Comfort operating in a high-ambiguity, fast-changing environment where the team, roadmap, and stakeholder model are still taking shape.\n\n - Practical AI fluency and curiosity about how modern AI tools can improve analytical workflows, strategic synthesis, and decision support.\n\n - Experience in strategy consulting followed by data science work in technology, or data science work within a consulting analytics practice, is a strong plus.\n\n - An advanced degree is welcome but not required. We care most about your ability to combine analytical rigor, business judgment, and action-oriented communication.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $510K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $510K","compensationTiers":[{"id":"d00a8fe0-d033-4bc8-8588-a43cf568c4c4","tierSummary":"$347K – $510K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"38b5edf6-c74b-442a-9552-776259ea16ec","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"0a8e700a-ed55-40b5-a180-96163cc2bfbc","summary":"$347K – $510K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":510000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":510000}]}},{"id":"9e39d2ba-2076-4f44-9e07-c8520e9d5cdb","title":"Integrated Marketing Lead, Brand & Policy","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}}],"publishedAt":"2026-08-31T22:00:13.622+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9e39d2ba-2076-4f44-9e07-c8520e9d5cdb","applyUrl":"https://jobs.ashbyhq.com/openai/9e39d2ba-2076-4f44-9e07-c8520e9d5cdb/application","descriptionHtml":"About the Team
Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring that artificial intelligence benefits all of humanity. We develop and execute strategies that build understanding of OpenAI, deepen engagement with our key audiences, and communicate why we build, how our technology is creating value, and how we approach its broader societal impact.
We work closely with Global Affairs, Communications, Creative, Research, Product, and other teams to translate complex topics into clear, relevant, and compelling stories. Our work spans national campaigns and locally tailored efforts, helping people understand both the opportunities created by AI and the important issues surrounding its development and adoption.
About the Role
We are seeking an experienced Integrated Marketing Lead to lead policy- and reputation-focused campaigns that strengthen the OpenAI brand nationally and within local communities.
This person will spearhead integrated campaigns and corporate communications initiatives that help people understand why OpenAI builds, the impact of our technology, and how we are engaging with some of the most consequential issues surrounding AI—including infrastructure and data centers, jobs and economic opportunity, and youth safety.
The role combines national paid media with locally relevant marketing and engagement efforts. The ideal candidate understands policy, public affairs, and civic audiences while also being a sophisticated brand marketer who can make complex subjects accessible and meaningful to a broader public.
This person will bring strategic vision, sound judgment, organizational clarity, and exceptional execution to highly visible work. They will collaborate closely with Global Affairs, Communications, Creative, Research, and external agency partners to build trust and shape understanding of OpenAI at both the national and local levels.
In this role, you will:
Lead policy and brand campaign strategy: Develop integrated marketing strategies that communicate why OpenAI builds, demonstrate the real-world impact of our technology, and address important policy and societal issues.
Build national and local campaigns: Lead a mix of national paid-media campaigns and locally tailored efforts that reach policymakers, civic and community leaders, influential stakeholders, and the broader public.
Translate complex issues into compelling stories: Turn nuanced topics—including AI infrastructure, data centers, jobs, economic opportunity, and youth safety—into clear, credible, and engaging narratives for diverse audiences.
Own campaigns from strategy through measurement: Manage the full campaign lifecycle, including audience insights, briefs, creative development, media strategy, stakeholder alignment, execution, launch, optimization, and post-campaign analysis.
Connect policy expertise with brand building: Ensure policy-focused communications strengthen the broader OpenAI brand, create greater understanding of our mission, and build long-term trust.
Champion creative excellence: Partner with internal creative teams and external agencies to develop distinctive, culturally relevant work while maintaining accuracy and sound judgment on sensitive topics.
Drive cross-functional collaboration: Work closely with Global Affairs, Communications, Creative, Research, Product, and other partners to align priorities, navigate complex issues, and bring campaigns to market effectively.
Develop audience and market insight: Build a deep understanding of policy, civic, and local audiences and use research, data, and cultural insight to determine the most effective messages, channels, and messengers.
Measure and improve impact: Establish clear campaign objectives and measurement plans, using results and audience feedback to continuously strengthen our strategy and execution.
You will thrive in this role if you have:
Relevant experience: 12+ years of experience in integrated marketing, brand marketing, corporate reputation, public affairs, policy communications, or advertising, including significant experience leading complex, high-profile campaigns.
Policy audience expertise: A strong understanding of policymakers, civic leaders, advocacy organizations, community stakeholders, and other audiences that influence public understanding and policy conversations.
Brand-building experience: A demonstrated ability to translate complex or technical subjects into accessible stories that strengthen reputation, build trust, and connect a brand with a broad public audience.
National and local campaign experience: Proven success developing national campaigns as well as locally tailored marketing or public-affairs efforts informed by regional and community context.
Paid-media expertise: Experience leading substantial paid-media campaigns across channels such as television, digital video, social, print, audio, out-of-home, and local media.
Integrated campaign leadership: Proven success managing campaigns across paid, owned, earned, experiential, and community channels, with strong strategic and project-management skills.
Exceptional judgment: The ability to navigate sensitive, fast-moving, and highly visible issues with care, accuracy, and an understanding of reputational and policy considerations.
Communication and influence: Strong written, verbal, and presentation skills, with the ability to communicate effectively and influence decisions at the executive level.
Cross-functional leadership: A track record of bringing together teams with different perspectives and areas of expertise to deliver against a shared objective.
Agility and adaptability: Comfort operating in a fast-paced, evolving environment and adjusting strategies in response to new developments, audience insights, and external dynamics.
Preferred Qualifications
Experience developing campaigns related to technology policy, corporate reputation, economic impact, infrastructure, workforce issues, online or youth safety, or other complex societal topics.
Experience partnering closely with public policy, government affairs, corporate communications, research, and community-engagement teams.
Experience managing creative and media agencies and substantial campaign budgets.
A passion for storytelling and for making complex ideas understandable, relevant, and human.
A test-and-learn mindset grounded in research, measurement, and continuous improvement.
Familiarity with artificial intelligence, emerging technology, and the evolving public conversation surrounding their impact.
Workplace & Location
San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.
Optional locations: Washington DC or New York. If you're in either of these locations, you will need to travel to SF on a frequent basis.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nLike every team at OpenAI, the Marketing team contributes to our broader mission of ensuring that artificial intelligence benefits all of humanity. We develop and execute strategies that build understanding of OpenAI, deepen engagement with our key audiences, and communicate why we build, how our technology is creating value, and how we approach its broader societal impact.\n\nWe work closely with Global Affairs, Communications, Creative, Research, Product, and other teams to translate complex topics into clear, relevant, and compelling stories. Our work spans national campaigns and locally tailored efforts, helping people understand both the opportunities created by AI and the important issues surrounding its development and adoption.\n\nAbout the Role\n\nWe are seeking an experienced Integrated Marketing Lead to lead policy- and reputation-focused campaigns that strengthen the OpenAI brand nationally and within local communities.\n\nThis person will spearhead integrated campaigns and corporate communications initiatives that help people understand why OpenAI builds, the impact of our technology, and how we are engaging with some of the most consequential issues surrounding AI—including infrastructure and data centers, jobs and economic opportunity, and youth safety.\n\nThe role combines national paid media with locally relevant marketing and engagement efforts. The ideal candidate understands policy, public affairs, and civic audiences while also being a sophisticated brand marketer who can make complex subjects accessible and meaningful to a broader public.\n\nThis person will bring strategic vision, sound judgment, organizational clarity, and exceptional execution to highly visible work. They will collaborate closely with Global Affairs, Communications, Creative, Research, and external agency partners to build trust and shape understanding of OpenAI at both the national and local levels.\n\nIn this role, you will:\n\n - Lead policy and brand campaign strategy: Develop integrated marketing strategies that communicate why OpenAI builds, demonstrate the real-world impact of our technology, and address important policy and societal issues.\n\n - Build national and local campaigns: Lead a mix of national paid-media campaigns and locally tailored efforts that reach policymakers, civic and community leaders, influential stakeholders, and the broader public.\n\n - Translate complex issues into compelling stories: Turn nuanced topics—including AI infrastructure, data centers, jobs, economic opportunity, and youth safety—into clear, credible, and engaging narratives for diverse audiences.\n\n - Own campaigns from strategy through measurement: Manage the full campaign lifecycle, including audience insights, briefs, creative development, media strategy, stakeholder alignment, execution, launch, optimization, and post-campaign analysis.\n\n - Connect policy expertise with brand building: Ensure policy-focused communications strengthen the broader OpenAI brand, create greater understanding of our mission, and build long-term trust.\n\n - Champion creative excellence: Partner with internal creative teams and external agencies to develop distinctive, culturally relevant work while maintaining accuracy and sound judgment on sensitive topics.\n\n - Drive cross-functional collaboration: Work closely with Global Affairs, Communications, Creative, Research, Product, and other partners to align priorities, navigate complex issues, and bring campaigns to market effectively.\n\n - Develop audience and market insight: Build a deep understanding of policy, civic, and local audiences and use research, data, and cultural insight to determine the most effective messages, channels, and messengers.\n\n - Measure and improve impact: Establish clear campaign objectives and measurement plans, using results and audience feedback to continuously strengthen our strategy and execution.\n\nYou will thrive in this role if you have:\n\n - Relevant experience: 12+ years of experience in integrated marketing, brand marketing, corporate reputation, public affairs, policy communications, or advertising, including significant experience leading complex, high-profile campaigns.\n\n - Policy audience expertise: A strong understanding of policymakers, civic leaders, advocacy organizations, community stakeholders, and other audiences that influence public understanding and policy conversations.\n\n - Brand-building experience: A demonstrated ability to translate complex or technical subjects into accessible stories that strengthen reputation, build trust, and connect a brand with a broad public audience.\n\n - National and local campaign experience: Proven success developing national campaigns as well as locally tailored marketing or public-affairs efforts informed by regional and community context.\n\n - Paid-media expertise: Experience leading substantial paid-media campaigns across channels such as television, digital video, social, print, audio, out-of-home, and local media.\n\n - Integrated campaign leadership: Proven success managing campaigns across paid, owned, earned, experiential, and community channels, with strong strategic and project-management skills.\n\n - Exceptional judgment: The ability to navigate sensitive, fast-moving, and highly visible issues with care, accuracy, and an understanding of reputational and policy considerations.\n\n - Communication and influence: Strong written, verbal, and presentation skills, with the ability to communicate effectively and influence decisions at the executive level.\n\n - Cross-functional leadership: A track record of bringing together teams with different perspectives and areas of expertise to deliver against a shared objective.\n\n - Agility and adaptability: Comfort operating in a fast-paced, evolving environment and adjusting strategies in response to new developments, audience insights, and external dynamics.\n\nPreferred Qualifications\n\n - Experience developing campaigns related to technology policy, corporate reputation, economic impact, infrastructure, workforce issues, online or youth safety, or other complex societal topics.\n\n - Experience partnering closely with public policy, government affairs, corporate communications, research, and community-engagement teams.\n\n - Experience managing creative and media agencies and substantial campaign budgets.\n\n - A passion for storytelling and for making complex ideas understandable, relevant, and human.\n\n - A test-and-learn mindset grounded in research, measurement, and continuous improvement.\n\n - Familiarity with artificial intelligence, emerging technology, and the evolving public conversation surrounding their impact.\n\nWorkplace & Location\n\n - San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.\n\n - Optional locations: Washington DC or New York. If you're in either of these locations, you will need to travel to SF on a frequent basis.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $318K","compensationTiers":[{"id":"367a3a3a-e889-46c4-b681-9f8afdf4b536","tierSummary":"$287K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f86aec9c-c60b-4b62-9ec3-32b2833779a2","summary":"$287K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"id":"1fd523f5-1635-428e-b554-3476eef40618","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"924f6258-65b1-4292-8799-a7c55ea3b618","title":"Director of Events Management","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T16:14:33.554+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/924f6258-65b1-4292-8799-a7c55ea3b618","applyUrl":"https://jobs.ashbyhq.com/openai/924f6258-65b1-4292-8799-a7c55ea3b618/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Global Events & Experiences team brings people together around OpenAI’s technology, ideas, and mission. Our experiences deepen understanding, build trust, and create meaningful connections across the communities we serve.
Our work spans developers, startups, founders, enterprise customers, executives, researchers, policymakers, media, and more. We lead with curiosity, thoughtful hospitality, and a deep commitment to shining the spotlight on others.
About the Role
We are looking for a Director of Events Management, reporting to the Global Head of Events, to lead the event management arm of our team. You’ll oversee a diverse portfolio, from flagship conferences and developer programs to executive gatherings, research events, and policy and media engagements.
This is a people manager role leading an approximately 10-person, high-performing, high-agency team. You’ll invest in their growth and give them the clarity and autonomy to do strong work, supported by efficient team operations, effective agency partnerships, and sustainable workloads.
Working under the Global Head of Events, you’ll lead the team in translating business priorities into event experiences that tell compelling stories through OpenAI’s products and partners. Partnership with Creative Production and Technical Production leaders will connect planning and delivery.
In this role, you will:
Lead, mentor, and develop the team through clear goals, candid feedback, career support, and company context. Make tough calls on priorities and performance when needed, while maintaining trust, agency, and high standards.
Partner with the Global Head of Events to prioritize projects, assess new requests, and allocate capacity across the portfolio, surfacing tradeoffs and recommending what to pursue, sequence, or defer.
Build efficient, consistent operations through clear intake, briefs, project plans, approval paths, and reusable tools and playbooks that reduce duplicated effort and make ownership visible.
Manage agency partnerships, including selection, scopes of work, onboarding, and performance reviews. Set clear expectations for quality, cost, and accountability in partnership with Procurement, Legal, and production leads.
Build a deep understanding of each audience’s needs and expectations, and guide the team in translating those insights into thoughtful hospitality, accessible experiences, and relevant content.
Become an expert in OpenAI’s brand and what people should leave events thinking and feeling. Bring a clear point of view on what great looks like and what we want OpenAI to be known for, and sharpen it with the team.
Align cross-functional partners across Marketing, GTM, Product, Research, Global Affairs, Communications, and executive teams on event goals, audiences, messaging, and decisions.
Partner with Creative Production and Technical Production leaders on clear responsibilities, handoffs, and shared plans, ensuring event management needs are integrated into delivery.
Maintain visibility into budgets, timelines, dependencies, and risks across the portfolio. Help teams resolve issues early, navigate competing needs, and escalate consequential decisions with clear recommendations.
Establish practical measures of event outcomes and operational health. Share progress and learnings with leadership, and turn audience feedback and post-event reviews into improvements across the team.
You might thrive in this role if you:
Have 14+ years of experience in event management, including leading complex event portfolios and managing teams.
Bring substantial experience leading complex event portfolios across audiences and formats, with a track record of building capable teams and delivering through others.
Are a thoughtful people leader who builds trust, coaches with care and candor, handles difficult conversations constructively, and creates a collaborative, low-ego team culture.
Have a systems-oriented approach to operations, with strong judgment about which processes create clarity and efficiency and where flexibility serves the team better.
Know how to build effective agency relationships and manage scopes, budgets, and performance while protecting quality and using resources responsibly.
Communicate clearly and influence across functions and seniority levels, bringing calm judgment to ambiguity, competing priorities, and high-visibility work.
Are curious about AI and motivated by OpenAI’s mission, with a strong instinct for storytelling, hospitality, and experiences that respect the needs of different audiences.
This role is based hybrid in San Francisco. Occasional travel will be required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Global Events & Experiences team brings people together around OpenAI’s technology, ideas, and mission. Our experiences deepen understanding, build trust, and create meaningful connections across the communities we serve.\n\nOur work spans developers, startups, founders, enterprise customers, executives, researchers, policymakers, media, and more. We lead with curiosity, thoughtful hospitality, and a deep commitment to shining the spotlight on others.\n\nAbout the Role\n\nWe are looking for a Director of Events Management, reporting to the Global Head of Events, to lead the event management arm of our team. You’ll oversee a diverse portfolio, from flagship conferences and developer programs to executive gatherings, research events, and policy and media engagements.\n\nThis is a people manager role leading an approximately 10-person, high-performing, high-agency team. You’ll invest in their growth and give them the clarity and autonomy to do strong work, supported by efficient team operations, effective agency partnerships, and sustainable workloads.\n\nWorking under the Global Head of Events, you’ll lead the team in translating business priorities into event experiences that tell compelling stories through OpenAI’s products and partners. Partnership with Creative Production and Technical Production leaders will connect planning and delivery.\n\nIn this role, you will:\n\n - Lead, mentor, and develop the team through clear goals, candid feedback, career support, and company context. Make tough calls on priorities and performance when needed, while maintaining trust, agency, and high standards.\n\n - Partner with the Global Head of Events to prioritize projects, assess new requests, and allocate capacity across the portfolio, surfacing tradeoffs and recommending what to pursue, sequence, or defer.\n\n - Build efficient, consistent operations through clear intake, briefs, project plans, approval paths, and reusable tools and playbooks that reduce duplicated effort and make ownership visible.\n\n - Manage agency partnerships, including selection, scopes of work, onboarding, and performance reviews. Set clear expectations for quality, cost, and accountability in partnership with Procurement, Legal, and production leads.\n\n - Build a deep understanding of each audience’s needs and expectations, and guide the team in translating those insights into thoughtful hospitality, accessible experiences, and relevant content.\n\n - Become an expert in OpenAI’s brand and what people should leave events thinking and feeling. Bring a clear point of view on what great looks like and what we want OpenAI to be known for, and sharpen it with the team.\n\n - Align cross-functional partners across Marketing, GTM, Product, Research, Global Affairs, Communications, and executive teams on event goals, audiences, messaging, and decisions.\n\n - Partner with Creative Production and Technical Production leaders on clear responsibilities, handoffs, and shared plans, ensuring event management needs are integrated into delivery.\n\n - Maintain visibility into budgets, timelines, dependencies, and risks across the portfolio. Help teams resolve issues early, navigate competing needs, and escalate consequential decisions with clear recommendations.\n\n - Establish practical measures of event outcomes and operational health. Share progress and learnings with leadership, and turn audience feedback and post-event reviews into improvements across the team.\n\nYou might thrive in this role if you:\n\n - Have 14+ years of experience in event management, including leading complex event portfolios and managing teams.\n\n - Bring substantial experience leading complex event portfolios across audiences and formats, with a track record of building capable teams and delivering through others.\n\n - Are a thoughtful people leader who builds trust, coaches with care and candor, handles difficult conversations constructively, and creates a collaborative, low-ego team culture.\n\n - Have a systems-oriented approach to operations, with strong judgment about which processes create clarity and efficiency and where flexibility serves the team better.\n\n - Know how to build effective agency relationships and manage scopes, budgets, and performance while protecting quality and using resources responsibly.\n\n - Communicate clearly and influence across functions and seniority levels, bringing calm judgment to ambiguity, competing priorities, and high-visibility work.\n\n - Are curious about AI and motivated by OpenAI’s mission, with a strong instinct for storytelling, hospitality, and experiences that respect the needs of different audiences.\n\n\nWORKPLACE AND LOCATION\n\nThis role is based hybrid in San Francisco. Occasional travel will be required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$272K – $302K • Offers Equity","scrapeableCompensationSalarySummary":"$272K - $302K","compensationTiers":[{"id":"bef19603-965a-452a-9370-db82524b74df","tierSummary":"San Francisco $272K – $302K • Offers Equity","title":"San Francisco","additionalInformation":null,"components":[{"id":"f18b6320-32f6-4b3e-b6a8-c09c7bea1b8b","summary":"San Francisco $272K – $302K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":272000,"maxValue":302000},{"id":"490b66fb-fb3c-4902-90d2-946a291a47eb","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":272000,"maxValue":302000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6882c919-600e-43c8-92f9-803d4eb3bcd2","title":"Applied AI Architect, Government","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-01T02:47:02.971+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6882c919-600e-43c8-92f9-803d4eb3bcd2","applyUrl":"https://jobs.ashbyhq.com/openai/6882c919-600e-43c8-92f9-803d4eb3bcd2/application","descriptionHtml":"About the Team
The OpenAI for Government AI Architect team partners with public sector organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with government agencies, public institutions, and partner organizations serving the government to identify where AI can advance critical missions, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, Security, Global Affairs, and specialist delivery teams to help public sector customers adopt advanced AI responsibly and effectively.
About the Role
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will shape each customer's AI strategy and guide their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable mission impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate mission priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value. The Account Director leads the overall account strategy and relationship, while you lead the technical strategy, customer journey, and path to production impact.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong public sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of public sector customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with agency leaders, mission owners, executives, and technical teams to identify, qualify, and prioritize use cases tied to meaningful mission and operational outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its path to production.
Help customers navigate the security, compliance, governance, and deployment requirements that shape AI adoption in the public sector.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CIOs, CTOs, CISOs, Chief Data and AI Officers, program leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, security, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable mission impact, intervening early when risks threaten value realization.
Apply public sector and mission expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided complex organizations from technical evaluation through production adoption and measurable impact.
Have experience working with government agencies, public institutions, or government contractors and understand how mission priorities, security, compliance, governance, and procurement considerations shape technology adoption.
Build credibility with senior technical and government leaders while communicating equally well with hands-on engineers and program teams.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier models, agentic applications, model evaluation, retrieval, and enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to establish clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant public sector mission or customer segment.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping public sector organizations deploy advanced AI safely and responsibly.
While a security clearance is not required, candidates with an existing clearance may have additional opportunities to engage.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe OpenAI for Government AI Architect team partners with public sector organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with government agencies, public institutions, and partner organizations serving the government to identify where AI can advance critical missions, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, Security, Global Affairs, and specialist delivery teams to help public sector customers adopt advanced AI responsibly and effectively.\n\n\n\nAbout the Role\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will shape each customer's AI strategy and guide their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable mission impact.\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate mission priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value. The Account Director leads the overall account strategy and relationship, while you lead the technical strategy, customer journey, and path to production impact.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong public sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\nThis role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of public sector customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with agency leaders, mission owners, executives, and technical teams to identify, qualify, and prioritize use cases tied to meaningful mission and operational outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its path to production.\n\n - Help customers navigate the security, compliance, governance, and deployment requirements that shape AI adoption in the public sector.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CIOs, CTOs, CISOs, Chief Data and AI Officers, program leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, security, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable mission impact, intervening early when risks threaten value realization.\n\n - Apply public sector and mission expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\n\n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided complex organizations from technical evaluation through production adoption and measurable impact.\n\n - Have experience working with government agencies, public institutions, or government contractors and understand how mission priorities, security, compliance, governance, and procurement considerations shape technology adoption.\n\n - Build credibility with senior technical and government leaders while communicating equally well with hands-on engineers and program teams.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier models, agentic applications, model evaluation, retrieval, and enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to establish clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant public sector mission or customer segment.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping public sector organizations deploy advanced AI safely and responsibly.\n\nWhile a security clearance is not required, candidates with an existing clearance may have additional opportunities to engage.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $335K","compensationTiers":[{"id":"40a9cde6-149d-4424-a1c9-3b067155b878","tierSummary":"$234K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4a893854-b79b-41f7-b0c1-27bfd3d7c021","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3b00de6d-55ec-4d9a-ac31-de707616200a","summary":"$234K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}},{"id":"7c936cfb-99c4-4e18-a033-75baa07cbb81","title":"Lead, Technical Accounting (Compute Infrastructure)","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-31T21:08:46.868+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7c936cfb-99c4-4e18-a033-75baa07cbb81","applyUrl":"https://jobs.ashbyhq.com/openai/7c936cfb-99c4-4e18-a033-75baa07cbb81/application","descriptionHtml":"About the Team
OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting team plays a crucial role in helping OpenAI navigate complex, judgmental, and rapidly evolving accounting matters with rigor and clarity. We aim to bring both technical excellence and strong business partnership to some of the most novel accounting questions in the industry.
About the Role
As Senior Manager, Technical Accounting, Compute Infrastructure, you will lead the evaluation, documentation, and operationalization of complex accounting matters related to OpenAI's compute infrastructure, strategic investments, and other non-routine business activities..
This role sits at the intersection of U.S. GAAP technical accounting, infrastructure strategy, financial reporting, controls, and cross-functional execution. Key areas may include cloud compute arrangements, data center and colocation arrangements, lease accounting under ASC 842, power purchase agreements, strategic investments, consolidation evaluations under ASC 810, financial instruments, and other emerging or non-standard arrangements.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead technical accounting analysis for complex, judgmental, and non-routine transactions under U.S. GAAP.
Evaluate accounting implications for compute infrastructure arrangements, including cloud compute, data center, colocation, lease, PPA, infrastructure procurement, and related commercial arrangements.
Partner with Controllership, Tax, Legal, FP&A, Procurement, Infrastructure, and other cross-functional teams to assess the accounting implications of new products, commercial arrangements, strategic transactions, and business initiatives.
Prepare and review technical accounting memoranda, position papers, and other auditor-ready documentation.
Translate technical accounting conclusions into operational guidance, including journal entries, close procedures, workpapers, disclosure considerations, and control requirements.
Advise on accounting areas such as ASC 842 lease accounting, ASC 810 consolidation and VIE evaluations, financial instruments, strategic investments, and financial statement presentation.
Help design scalable accounting processes, controls, policies, and documentation to support OpenAI's continued growth.
You might thrive in this role if you have:
Enjoyment in solving complex accounting questions that do not have obvious answers and building scalable accounting frameworks for new and evolving business activities.
Ability to move between technical U.S. GAAP research and practical business execution.
Comfortability in partnering with both accounting teams and non-accounting stakeholders.
Strong judgment, clear communication, and the ability to document conclusions in a way that supports audit, reporting, and operational needs.
CPA or equivalent accounting qualification.
10+ years of progressive accounting experience.
Prior public accounting experience at the manager or senior manager level.
Strong technical accounting foundation under U.S. GAAP.
Hands-on experience preparing or reviewing technical accounting memoranda and supporting accounting conclusions with external auditors.
Experience with ASC 842 lease accounting.
Experience with complex or non-routine accounting transactions involving multiple accounting standards.
Ability to translate technical accounting conclusions into practical close, reporting, disclosure, and control requirements.
Strong cross-functional partnership skills and ability to work with Legal, Finance, Tax, Procurement, Infrastructure, and business teams.
Big 4 National Office, Accounting Advisory, or technical accounting consulting experience.
Experience in a technology, infrastructure, cloud, data center, energy, or high-growth company environment.
Experience with ASC 810 consolidation / VIE evaluations, ASC 321 / ASC 323 investments, financial instruments, PPAs, or strategic investments.
Experience supporting pre-signature deal review or advising business partners before transaction execution.
Experience building scalable technical accounting policies, processes, controls, and operating models.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. The Technical Accounting team plays a crucial role in helping OpenAI navigate complex, judgmental, and rapidly evolving accounting matters with rigor and clarity. We aim to bring both technical excellence and strong business partnership to some of the most novel accounting questions in the industry.\n\n\n\nAbout the Role\n\nAs Senior Manager, Technical Accounting, Compute Infrastructure, you will lead the evaluation, documentation, and operationalization of complex accounting matters related to OpenAI's compute infrastructure, strategic investments, and other non-routine business activities..\n\nThis role sits at the intersection of U.S. GAAP technical accounting, infrastructure strategy, financial reporting, controls, and cross-functional execution. Key areas may include cloud compute arrangements, data center and colocation arrangements, lease accounting under ASC 842, power purchase agreements, strategic investments, consolidation evaluations under ASC 810, financial instruments, and other emerging or non-standard arrangements.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Lead technical accounting analysis for complex, judgmental, and non-routine transactions under U.S. GAAP.\n\n - Evaluate accounting implications for compute infrastructure arrangements, including cloud compute, data center, colocation, lease, PPA, infrastructure procurement, and related commercial arrangements.\n\n - Partner with Controllership, Tax, Legal, FP&A, Procurement, Infrastructure, and other cross-functional teams to assess the accounting implications of new products, commercial arrangements, strategic transactions, and business initiatives.\n\n - Prepare and review technical accounting memoranda, position papers, and other auditor-ready documentation.\n\n - Translate technical accounting conclusions into operational guidance, including journal entries, close procedures, workpapers, disclosure considerations, and control requirements.\n\n - Advise on accounting areas such as ASC 842 lease accounting, ASC 810 consolidation and VIE evaluations, financial instruments, strategic investments, and financial statement presentation.\n\n - Help design scalable accounting processes, controls, policies, and documentation to support OpenAI's continued growth.\n\n\n\nYou might thrive in this role if you have:\n\n - Enjoyment in solving complex accounting questions that do not have obvious answers and building scalable accounting frameworks for new and evolving business activities.\n\n - Ability to move between technical U.S. GAAP research and practical business execution.\n\n - Comfortability in partnering with both accounting teams and non-accounting stakeholders.\n\n - Strong judgment, clear communication, and the ability to document conclusions in a way that supports audit, reporting, and operational needs.\n\n - CPA or equivalent accounting qualification.\n\n - 10+ years of progressive accounting experience.\n\n - Prior public accounting experience at the manager or senior manager level.\n\n - Strong technical accounting foundation under U.S. GAAP.\n\n - Hands-on experience preparing or reviewing technical accounting memoranda and supporting accounting conclusions with external auditors.\n\n - Experience with ASC 842 lease accounting.\n\n - Experience with complex or non-routine accounting transactions involving multiple accounting standards.\n\n - Ability to translate technical accounting conclusions into practical close, reporting, disclosure, and control requirements.\n\n - Strong cross-functional partnership skills and ability to work with Legal, Finance, Tax, Procurement, Infrastructure, and business teams.\n\n - Big 4 National Office, Accounting Advisory, or technical accounting consulting experience.\n\n - Experience in a technology, infrastructure, cloud, data center, energy, or high-growth company environment.\n\n - Experience with ASC 810 consolidation / VIE evaluations, ASC 321 / ASC 323 investments, financial instruments, PPAs, or strategic investments.\n\n - Experience supporting pre-signature deal review or advising business partners before transaction execution.\n\n - Experience building scalable technical accounting policies, processes, controls, and operating models.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"f0c488b8-ffaf-4809-874f-2dee253da404","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"155d43d4-58e5-4a41-8ed5-dbdabc547052","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"babd11f8-55be-436d-ae32-e83976504164","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1098311d-3a07-40ad-8107-6245a492a0b3","title":"Software Engineer, Native Learning Experiences","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-03T19:51:26.815+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1098311d-3a07-40ad-8107-6245a492a0b3","applyUrl":"https://jobs.ashbyhq.com/openai/1098311d-3a07-40ad-8107-6245a492a0b3/application","descriptionHtml":"About the Team
Customer education helps customers and partners build the practical skills and confidence to use AI and OpenAI products safely and effectively. The team focuses on role- and skill-based learning paths, practical content, and product experiences that accelerate learning in the workplace. It brings together learning and enablement expertise, field insight, product signals, and measurement to improve learner and business outcomes.
Together, these experiences will help enterprise users build practical AI skills, apply them with confidence in their work, and demonstrate what they can do. Employers will gain a clearer view of workforce skills and progress, helping them recognize capability, focus development where it matters most, and build confidence in workforce readiness.
About the Role
We’re looking for a full-stack engineer to define and build a new class of learning experiences. This is an early-stage product area where technical judgment, product sense, and learner empathy are critical. You will be setting a technical vision for how people use AI to learn how to use AI, safely and beneficially.
This is a hands-on, 0-1 product engineering role with broad technical and product ownership. You’ll set direction, make foundational decisions, and ship the first versions of experiences that can grow into the default way people learn at work. You will drive full-stack product experiences end to end, from prototype through launch, instrumentation, iteration, and production hardening. The work spans interaction design, frontend implementation, backend APIs and services, learner state, content and runtime integration, telemetry, evaluation, reliability, safety, accessibility, and launch readiness.
You’ll work closely with our education, GTM, and engineering teams to translate how people learn into products people want to use. bring role- and skill-based learning paths into the product, designing coaching, feedback, and adaptive support which responds to each learner’s goals, context, and progress. You’ll lead focused experiments, measure what helps learners progress and where they struggle, and use that evidence to shape what comes next.
Strong candidates will be product engineers with experience and a strong interest in education, learning science, assessment, behavior change, or AI literacy. You’ll help shape how OpenAI supports structured, adaptive learning in the flow of work, from a learner’s first entry point through practice, feedback, progress, and repeated use.
In this role, you will:
Own the vision and execution for OAI’s native learning offering
Build and launch end-to-end product experiences that help users build and apply AI skills through real work, starting in ChatGPT.
Design the core systems behind those experiences, including learner state, progress and re-entry, content and runtime integration, experimentation, telemetry, and evaluation
Create reusable components and internal tools that allow education and content partners to develop, configure, test, and improve learning experiences
Build and test clear entry points, realistic hands-on practice, useful feedback, telemetry, and evaluation. Use evidence from real use to decide which capabilities for saved context, progress, re-entry, and reuse are needed next.
Partner closely with colleagues across Customer Readiness, EDU Engineering, learning science, research, design, data, content, support, and customer-facing teams. Reuse technical and learning patterns where they help while keeping the experience grounded in professional and enterprise use cases.
Work closely with design and users to turn product and learning goals into clear requirements, prototypes, milestones, reusable UI patterns, and product metrics, then refine the experience through evidence.
Define the learner intent and problem for each release, then use product data, learner feedback, and operational signals to evaluate product quality, learning, transfer to real work, and adoption against that intent.
Make pragmatic tradeoffs across speed, quality, scalability, and operational simplicity in a 0-to-1 product area.
Qualifications:
Have 5+ years of experience as a software engineer working on applied AI or user-facing systems
Former founder, or early engineer at a startup who built a product from scratch is a plus
Substantial experience building and operating high-quality user-facing products with a record of staff-level technical leadership and hands-on delivery
Strong full-stack engineering skills, including modern frontend technologies such as TypeScript and React, backend services and APIs, relational databases, stateful user flows, and instrumentation, with practical judgment about distributed systems, reliability, and performance.
Experience building in 0-to-1 or fast-moving product environments where user needs, product shape, and success measures are still evolving.
Strong user empathy and a high bar for product and interaction quality, accessibility, reliability, safety, security, and performance.
Experience collaborating across engineering, research, product, design, data, content, operations, and customer-facing teams.
Ability to use qualitative feedback and product data to identify friction, prioritize work, and improve outcomes.
Clear written and verbal communication, including the ability to explain technical decisions and tradeoffs to different audiences.
Careful judgment when building products that shape how people understand and use AI.
You might thrive in this role if:
You like 0-to-1 product work where the right answer is discovered through shipping, measurement, and iteration.
You are excited by product surfaces that sit close to real users, real workflows, and measurable user and business outcomes.
You can move between prototype speed and production-quality engineering without losing sight of the user.
You enjoy working with non-engineering partners and turning domain expertise into clear product experiences.
You are energized by education, behavior change, skill development, or helping people gain confidence with new tools.
You have strong opinions about product craft but can adjust quickly as evidence comes in.
Nice to have:
5+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies
Former founder, or early engineer at a startup who has built a product from scratch is a plus
Experience building education, edtech, learning, tutoring, coaching, assessment, onboarding, training, or enablement products.
Experience in AI literacy, workforce learning, enterprise enablement, developer education, or similar spaces where users need to build confidence and skill over time.
Experience building AI products, LLM applications, developer tools, agent-assisted workflows, or personalized user experiences.
Experience building customer-facing, revenue, sales, support, or go-to-market systems where product quality and operational feedback loops matter.
Experience translating research into product decisions, experiments, evaluation, measurement, and iteration.
Experience building product surfaces used by both individual users and organizations, including admin, reporting, or support-readiness considerations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nCustomer education helps customers and partners build the practical skills and confidence to use AI and OpenAI products safely and effectively. The team focuses on role- and skill-based learning paths, practical content, and product experiences that accelerate learning in the workplace. It brings together learning and enablement expertise, field insight, product signals, and measurement to improve learner and business outcomes.\n\nTogether, these experiences will help enterprise users build practical AI skills, apply them with confidence in their work, and demonstrate what they can do. Employers will gain a clearer view of workforce skills and progress, helping them recognize capability, focus development where it matters most, and build confidence in workforce readiness.\n\nAbout the Role\n\nWe’re looking for a full-stack engineer to define and build a new class of learning experiences. This is an early-stage product area where technical judgment, product sense, and learner empathy are critical. You will be setting a technical vision for how people use AI to learn how to use AI, safely and beneficially.\n\nThis is a hands-on, 0-1 product engineering role with broad technical and product ownership. You’ll set direction, make foundational decisions, and ship the first versions of experiences that can grow into the default way people learn at work. You will drive full-stack product experiences end to end, from prototype through launch, instrumentation, iteration, and production hardening. The work spans interaction design, frontend implementation, backend APIs and services, learner state, content and runtime integration, telemetry, evaluation, reliability, safety, accessibility, and launch readiness.\n\nYou’ll work closely with our education, GTM, and engineering teams to translate how people learn into products people want to use. bring role- and skill-based learning paths into the product, designing coaching, feedback, and adaptive support which responds to each learner’s goals, context, and progress. You’ll lead focused experiments, measure what helps learners progress and where they struggle, and use that evidence to shape what comes next.\n\nStrong candidates will be product engineers with experience and a strong interest in education, learning science, assessment, behavior change, or AI literacy. You’ll help shape how OpenAI supports structured, adaptive learning in the flow of work, from a learner’s first entry point through practice, feedback, progress, and repeated use.\n\nIn this role, you will:\n\n - Own the vision and execution for OAI’s native learning offering\n\n - Build and launch end-to-end product experiences that help users build and apply AI skills through real work, starting in ChatGPT.\n\n - Design the core systems behind those experiences, including learner state, progress and re-entry, content and runtime integration, experimentation, telemetry, and evaluation\n\n - Create reusable components and internal tools that allow education and content partners to develop, configure, test, and improve learning experiences\n\n - Build and test clear entry points, realistic hands-on practice, useful feedback, telemetry, and evaluation. Use evidence from real use to decide which capabilities for saved context, progress, re-entry, and reuse are needed next.\n\n - Partner closely with colleagues across Customer Readiness, EDU Engineering, learning science, research, design, data, content, support, and customer-facing teams. Reuse technical and learning patterns where they help while keeping the experience grounded in professional and enterprise use cases.\n\n - Work closely with design and users to turn product and learning goals into clear requirements, prototypes, milestones, reusable UI patterns, and product metrics, then refine the experience through evidence.\n\n - Define the learner intent and problem for each release, then use product data, learner feedback, and operational signals to evaluate product quality, learning, transfer to real work, and adoption against that intent.\n\n - Make pragmatic tradeoffs across speed, quality, scalability, and operational simplicity in a 0-to-1 product area.\n\nQualifications:\n\n - Have 5+ years of experience as a software engineer working on applied AI or user-facing systems\n\n - Former founder, or early engineer at a startup who built a product from scratch is a plus\n\n - Substantial experience building and operating high-quality user-facing products with a record of staff-level technical leadership and hands-on delivery\n\n - Strong full-stack engineering skills, including modern frontend technologies such as TypeScript and React, backend services and APIs, relational databases, stateful user flows, and instrumentation, with practical judgment about distributed systems, reliability, and performance.\n\n - Experience building in 0-to-1 or fast-moving product environments where user needs, product shape, and success measures are still evolving.\n\n - Strong user empathy and a high bar for product and interaction quality, accessibility, reliability, safety, security, and performance.\n\n - Experience collaborating across engineering, research, product, design, data, content, operations, and customer-facing teams.\n\n - Ability to use qualitative feedback and product data to identify friction, prioritize work, and improve outcomes.\n\n - Clear written and verbal communication, including the ability to explain technical decisions and tradeoffs to different audiences.\n\n - Careful judgment when building products that shape how people understand and use AI.\n\nYou might thrive in this role if:\n\n - You like 0-to-1 product work where the right answer is discovered through shipping, measurement, and iteration.\n\n - You are excited by product surfaces that sit close to real users, real workflows, and measurable user and business outcomes.\n\n - You can move between prototype speed and production-quality engineering without losing sight of the user.\n\n - You enjoy working with non-engineering partners and turning domain expertise into clear product experiences.\n\n - You are energized by education, behavior change, skill development, or helping people gain confidence with new tools.\n\n - You have strong opinions about product craft but can adjust quickly as evidence comes in.\n\nNice to have:\n\n - 5+ years of professional engineering experience (excluding internships) in relevant roles at tech and product-driven companies\n\n - Former founder, or early engineer at a startup who has built a product from scratch is a plus\n\n - Experience building education, edtech, learning, tutoring, coaching, assessment, onboarding, training, or enablement products.\n\n - Experience in AI literacy, workforce learning, enterprise enablement, developer education, or similar spaces where users need to build confidence and skill over time.\n\n - Experience building AI products, LLM applications, developer tools, agent-assisted workflows, or personalized user experiences.\n\n - Experience building customer-facing, revenue, sales, support, or go-to-market systems where product quality and operational feedback loops matter.\n\n - Experience translating research into product decisions, experiments, evaluation, measurement, and iteration.\n\n - Experience building product surfaces used by both individual users and organizations, including admin, reporting, or support-readiness considerations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $385K","compensationTiers":[{"id":"f15af2bc-47e8-4d9c-a399-fc3ce700652f","tierSummary":"$266K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c4dd38aa-be97-4064-9a8b-5ed4b0d17273","summary":"$266K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000},{"id":"efaddb34-b339-4bf3-991f-7bb7eec4a6ee","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a01fc9ed-de08-4326-9206-4ee3f08000dc","title":"Machine Learning Engineer, Implicit Signals","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-13T17:24:19.213+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a01fc9ed-de08-4326-9206-4ee3f08000dc","applyUrl":"https://jobs.ashbyhq.com/openai/a01fc9ed-de08-4326-9206-4ee3f08000dc/application","descriptionHtml":"Our team builds classification and evaluation systems that give post-training and research teams fast, reliable feedback on model behavior. We combine machine learning and production engineering to make these capabilities accurate, efficient, and useful at scale, helping researchers assess changes and improve models and products.
We work closely with research teams to develop useful measurements and make them practical to run. Our work spans classifier development, rigorous evaluation, and efficient production inference, with ownership from initial experimentation through deployment and continued improvement.
We’re looking for a machine learning engineer to develop new classification and evaluation capabilities and bring them into production. You’ll help turn open-ended questions about model behavior into well-defined ML problems, build methods that address them, and establish how reliably those methods work.
This role combines traditional machine learning, model evaluation, and real-time engineering. You’ll own classifiers throughout their lifecycle, including supervised fine-tuning, distillation, evaluation, deployment, and production inference. You’ll work closely with researchers to identify valuable problems and with software engineers to make promising approaches useful at scale.
Build, deploy, and operate production classification and evaluation systems that provide useful feedback to post-training and research teams.
Optimize production inference, including model serving, batching, caching, throughput, latency, compute utilization, and cost.
Train and optimize classifiers using supervised fine-tuning and distillation, validating quality and efficiency before deployment.
Own the reliability and observability of deployed classifiers, diagnose production issues, and improve their performance over time.
Design rigorous evaluations that assess accuracy, calibration, generalization, and potential measurement bias while guiding production tradeoffs.
Partner with software engineers to integrate models into reliable execution systems and support safe rollouts.
Build reusable engineering tools that make classifier training, evaluation, deployment, and iteration faster and more repeatable.
Work with post-training researchers and data scientists to translate their needs into modeling objectives, evaluation criteria, and production requirements.
Experience taking ML projects from problem formulation and experimentation through production deployment.
Strong foundations in supervised learning, statistics, and experimental design.
Practical experience evaluating models, investigating systematic errors, and working with imperfect labels.
Strong software engineering skills and the ability to build maintainable production ML systems.
Experience reasoning about inference performance and the tradeoffs between quality, latency, and compute cost.
The ability to combine careful scientific judgment with a practical approach to shipping and operating software.
Comfort working closely with researchers and engineers on open-ended problems.
Fluency in using AI agents to move quickly across multiple workstreams in a fast-paced environment.
Experience with model distillation, representation learning, calibration, or efficient inference is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOur team builds classification and evaluation systems that give post-training and research teams fast, reliable feedback on model behavior. We combine machine learning and production engineering to make these capabilities accurate, efficient, and useful at scale, helping researchers assess changes and improve models and products.\n\nWe work closely with research teams to develop useful measurements and make them practical to run. Our work spans classifier development, rigorous evaluation, and efficient production inference, with ownership from initial experimentation through deployment and continued improvement.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a machine learning engineer to develop new classification and evaluation capabilities and bring them into production. You’ll help turn open-ended questions about model behavior into well-defined ML problems, build methods that address them, and establish how reliably those methods work.\n\nThis role combines traditional machine learning, model evaluation, and real-time engineering. You’ll own classifiers throughout their lifecycle, including supervised fine-tuning, distillation, evaluation, deployment, and production inference. You’ll work closely with researchers to identify valuable problems and with software engineers to make promising approaches useful at scale.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build, deploy, and operate production classification and evaluation systems that provide useful feedback to post-training and research teams.\n\n - Optimize production inference, including model serving, batching, caching, throughput, latency, compute utilization, and cost.\n\n - Train and optimize classifiers using supervised fine-tuning and distillation, validating quality and efficiency before deployment.\n\n - Own the reliability and observability of deployed classifiers, diagnose production issues, and improve their performance over time.\n\n - Design rigorous evaluations that assess accuracy, calibration, generalization, and potential measurement bias while guiding production tradeoffs.\n\n - Partner with software engineers to integrate models into reliable execution systems and support safe rollouts.\n\n - Build reusable engineering tools that make classifier training, evaluation, deployment, and iteration faster and more repeatable.\n\n - Work with post-training researchers and data scientists to translate their needs into modeling objectives, evaluation criteria, and production requirements.\n\n\nYOUR BACKGROUND MIGHT LOOK SOMETHING LIKE\n\n - Experience taking ML projects from problem formulation and experimentation through production deployment.\n\n - Strong foundations in supervised learning, statistics, and experimental design.\n\n - Practical experience evaluating models, investigating systematic errors, and working with imperfect labels.\n\n - Strong software engineering skills and the ability to build maintainable production ML systems.\n\n - Experience reasoning about inference performance and the tradeoffs between quality, latency, and compute cost.\n\n - The ability to combine careful scientific judgment with a practical approach to shipping and operating software.\n\n - Comfort working closely with researchers and engineers on open-ended problems.\n\n - Fluency in using AI agents to move quickly across multiple workstreams in a fast-paced environment.\n\n - Experience with model distillation, representation learning, calibration, or efficient inference is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$381K – $510K • Offers Equity","scrapeableCompensationSalarySummary":"$381K - $510K","compensationTiers":[{"id":"1ddc4c86-74e4-47c6-accf-f9076b59111d","tierSummary":"$381K – $510K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9015c0dc-0bdf-428a-8c46-4b3f2ea06fa4","summary":"$381K – $510K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":381000,"maxValue":510000},{"id":"f2724f10-4c04-4a19-8132-3e69a54b36d6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":381000,"maxValue":510000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9371f837-70ef-4387-a4b7-70f252b04aa5","title":"Software Engineer, Safety Engineering","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-31T19:44:52.442+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9371f837-70ef-4387-a4b7-70f252b04aa5","applyUrl":"https://jobs.ashbyhq.com/openai/9371f837-70ef-4387-a4b7-70f252b04aa5/application","descriptionHtml":"About the Team
The Safety Systems org is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency.
The Safety Engineering team builds the platforms and tools that make OpenAI’s models safe to use in the real world. We partner closely with researchers, product teams, and policy to turn safety ideas into reliable, scalable systems: measuring risk, enforcing safeguards, and continuously improving how models behave in production. Our work sits at the intersection of product engineering, data, and AI, and directly shapes how millions of people experience OpenAI’s technology.
About the Role
We’re looking for a self-starter engineer who loves building products in an iterative, fast-moving environment—especially internal tools that unlock real-world impact. In this role, you’ll build full-stack tooling for our Safety Systems teams that directly improves the safety and reliability of OpenAI’s models, including in sensitive areas like mental health and other vulnerable-user protections. Your work will increase the team’s velocity in identifying and fixing safety issues and help tighten the feedback loop between policy, data, and the model training cycle.
In this role, you will:
Own the end-to-end development of internal tools that help improve the safety of OpenAI’s models (with a focus on areas like mental health and other vulnerable-user protections)
Partner closely with Safety Systems researchers, engineers, and model policy creators to understand workflows, pain points, and requirements—and translate them into durable product solutions
Build full-stack experiences to support core model policy workflows, such as labeling and inspecting data, analyzing and reviewing failure cases, and surfacing insights for iteration
Optimize internal applications for usability, speed, and scale to increase team velocity and reduce time-to-fix for safety issues
Transform successful AI assisted safety workflows into external facing safety products, that empowers developers to build safer AI, uplift the industry standard for AI safety, and prepare the world for more capable AGI.
You might thrive in this role if you:
Have 5+ years of relevant engineering experience at tech and product-driven companies
Are proficient with JavaScript, React, and other web technologies
Are proficient with at least one backend language (we use Python)
Have experience with relational databases like Postgres/MySQL
Have an interest in AI/ML (direct experience not required)
Are excited to partner closely with researchers and policy writers to ship tools that directly improve the safety of OpenAI’s models
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Safety Systems org https://openai.com/safety/safety-systems is responsible for various safety work to ensure our best models can be safely deployed to the real world to benefit the society and is at the forefront of OpenAI's mission to build and deploy safe AGI, driving our commitment to AI safety and fostering a culture of trust and transparency.\n\nThe Safety Engineering team builds the platforms and tools that make OpenAI’s models safe to use in the real world. We partner closely with researchers, product teams, and policy to turn safety ideas into reliable, scalable systems: measuring risk, enforcing safeguards, and continuously improving how models behave in production. Our work sits at the intersection of product engineering, data, and AI, and directly shapes how millions of people experience OpenAI’s technology.\n\n\n\nAbout the Role\n\nWe’re looking for a self-starter engineer who loves building products in an iterative, fast-moving environment—especially internal tools that unlock real-world impact. In this role, you’ll build full-stack tooling for our Safety Systems teams that directly improves the safety and reliability of OpenAI’s models, including in sensitive areas like mental health and other vulnerable-user protections. Your work will increase the team’s velocity in identifying and fixing safety issues and help tighten the feedback loop between policy, data, and the model training cycle.\n\n\n\n In this role, you will:\n\n - Own the end-to-end development of internal tools that help improve the safety of OpenAI’s models (with a focus on areas like mental health and other vulnerable-user protections)\n\n - Partner closely with Safety Systems researchers, engineers, and model policy creators to understand workflows, pain points, and requirements—and translate them into durable product solutions\n\n - Build full-stack experiences to support core model policy workflows, such as labeling and inspecting data, analyzing and reviewing failure cases, and surfacing insights for iteration\n\n - Optimize internal applications for usability, speed, and scale to increase team velocity and reduce time-to-fix for safety issues\n\n - Transform successful AI assisted safety workflows into external facing safety products, that empowers developers to build safer AI, uplift the industry standard for AI safety, and prepare the world for more capable AGI.\n\n\n\nYou might thrive in this role if you:\n\n - Have 5+ years of relevant engineering experience at tech and product-driven companies\n\n - Are proficient with JavaScript, React, and other web technologies\n\n - Are proficient with at least one backend language (we use Python)\n\n - Have experience with relational databases like Postgres/MySQL\n\n - Have an interest in AI/ML (direct experience not required)\n\n - Are excited to partner closely with researchers and policy writers to ship tools that directly improve the safety of OpenAI’s models\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $385K","compensationTiers":[{"id":"9046e7c6-fdeb-4b4f-a6fa-342e985342b9","tierSummary":"$207K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"454bc174-04ed-4895-beb3-c377186e0235","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b18bcb93-83aa-4e07-92f5-6eea2a9935f1","summary":"$207K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":385000}]}},{"id":"69398837-5ceb-44d8-b95a-e53c2acf5230","title":"Manager, Applied AI Architects","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-03T12:49:25.248+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/69398837-5ceb-44d8-b95a-e53c2acf5230","applyUrl":"https://jobs.ashbyhq.com/openai/69398837-5ceb-44d8-b95a-e53c2acf5230/application","descriptionHtml":"About the Team
The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As the Manager of Applied AI Architects in Tokyo, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across Japan. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.
You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between Japan strategy, executive decision-making, architectural depth, and hands-on coaching.
In this role, you will:
Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.
Define and continuously refine the strategy and operating model for Applied AI Architecture across Japan, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.
Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.
Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.
Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.
Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.
Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.
Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.
Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.
Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.
Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.
You might thrive in this role if you:
Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.
Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.
Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.
Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.
Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.
Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.
Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.
Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.
Are comfortable leading across Japan from Tokyo and adapting your approach to different industries, cultures, regulatory contexts, and customer operating models.
Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.
Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\nAbout the Role\n\nAs the Manager of Applied AI Architects in Tokyo, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers across Japan. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\nYou will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.\n\nYou will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between Japan strategy, executive decision-making, architectural depth, and hands-on coaching.\n\nIn this role, you will:\n\n - Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.\n\n - Define and continuously refine the strategy and operating model for Applied AI Architecture across Japan, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.\n\n - Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.\n\n - Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.\n\n - Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.\n\n - Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.\n\n - Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.\n\n - Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.\n\n - Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.\n\n - Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.\n\n - Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.\n\nYou might thrive in this role if you:\n\n - Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.\n\n - Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.\n\n - Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.\n\n - Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.\n\n - Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.\n\n - Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.\n\n - Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.\n\n - Are comfortable leading across Japan from Tokyo and adapting your approach to different industries, cultures, regulatory contexts, and customer operating models.\n\n - Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.\n\n - Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"927e7c35-316f-43eb-bcf4-637c525c0d58","title":"Account Director, Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"UAE - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-22T13:07:25.614+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United Arab Emirates"}},"jobUrl":"https://jobs.ashbyhq.com/openai/927e7c35-316f-43eb-bcf4-637c525c0d58","applyUrl":"https://jobs.ashbyhq.com/openai/927e7c35-316f-43eb-bcf4-637c525c0d58/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
In this role, you will:
Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
10+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$2M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Native or near native local language ability
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nIn this role, you will:\n\n - Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\nWe're seeking someone with experience including:\n\n - 10+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$2M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n - Native or near native local language ability\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0ca02747-5c97-432b-95c5-4b9099bce992","title":"Machine Learning Data Scientist - Consumer Forecasting","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T01:05:58.052+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0ca02747-5c97-432b-95c5-4b9099bce992","applyUrl":"https://jobs.ashbyhq.com/openai/0ca02747-5c97-432b-95c5-4b9099bce992/application","descriptionHtml":"About the Team
The Strategic Finance team at OpenAI plays a critical role in shaping the company’s long-term trajectory. We partner closely with Product, Engineering, and Go-To-Market teams to inform high-stakes decisions through rigorous data science and economic modeling. As part of our expanding Data Science function, we’re building a best-in-class Forecasting capability to drive real-time, data-driven decision-making across user growth, revenue, compute infrastructure, and more.
We are developing scalable forecasting infrastructure to help us understand and anticipate business dynamics in an increasingly complex, usage-based world. Our models are foundational to planning, pricing, operational efficiency, and growth strategy - supporting key investment decisions and unlocking OpenAI’s full potential.
About the Role
We’re looking for a senior Machine Learning Data Scientist to lead our forecasting initiatives. You’ll be one of the founding members of the Forecasting pillar within Strategic Finance Data Science, responsible for building and scaling robust, interpretable, and production-ready forecasting systems. Your models will power critical business decisions by predicting core metrics such as DAU/WAU, revenue, LTV, compute consumption, and profitability.
This is a highly cross-functional role, requiring technical excellence, strong product intuition, and business acumen. You’ll collaborate with product managers, researchers, engineers, and finance leaders to operationalize forecasting insights, influence company-wide strategy, and build foundational forecasting capabilities at OpenAI.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Build statistical and machine learning models to solve forecasting needs across product, finance, infrastructure, and GTM domains.
Own the end-to-end modeling lifecycle, including scoping, feature engineering, model development and prototyping, experimentation, deployment, monitoring, and explainability.
Develop and productionize scalable, interpretable forecasts for user growth, monetization, compute load, customer lifetime value, and profitability.
Contribute to self-service forecasting tools and internal platforms, enabling teams across OpenAI to access and act on real-time predictions.
Research and evaluate emerging tools and techniques in the forecasting space, such as TimeGPT, large language model extensions, causal forecasting, and hybrid approaches.
Drive strategic insight generation by translating technical outputs into business-aligned recommendations and decision frameworks.
Collaborate closely with cross-functional teams to ensure forecasts are well-integrated into planning processes, experimentation workflows, and executive decision-making.
You might thrive in this role if you have:
Advanced degree (MS or PhD) in a quantitative field (e.g., Statistics, Computer Science, Economics, Operations Research).
7+ years of experience in applied data science, with deep hands-on exposure to forecasting, predictive modeling, or marketplace systems.
Expertise in time-series forecasting techniques and practical understanding of model trade-offs across performance, explainability, and scalability.
Proficiency in Python, SQL, and tools such as scikit-learn, PyTorch/TensorFlow, and forecasting libraries.
Demonstrated experience with model monitoring, debugging, and long-term maintenance in production environments.
Strong communication and storytelling skills - able to simplify complexity and influence executive stakeholders.
Self-directed, intellectually curious, and comfortable leading ambiguous projects from 0→1.
Bonus if you have:
Experience building or scaling forecasting platforms in a high-growth company.
Familiarity with causal inference, Bayesian forecasting.
Experience building agentic decision support systems.
Passion for AI and a strong point of view on how machine learning should inform strategic decisions in fast-moving environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Strategic Finance team at OpenAI plays a critical role in shaping the company’s long-term trajectory. We partner closely with Product, Engineering, and Go-To-Market teams to inform high-stakes decisions through rigorous data science and economic modeling. As part of our expanding Data Science function, we’re building a best-in-class Forecasting capability to drive real-time, data-driven decision-making across user growth, revenue, compute infrastructure, and more.\n\n \n\nWe are developing scalable forecasting infrastructure to help us understand and anticipate business dynamics in an increasingly complex, usage-based world. Our models are foundational to planning, pricing, operational efficiency, and growth strategy - supporting key investment decisions and unlocking OpenAI’s full potential.\n\n \n\nAbout the Role\n\nWe’re looking for a senior Machine Learning Data Scientist to lead our forecasting initiatives. You’ll be one of the founding members of the Forecasting pillar within Strategic Finance Data Science, responsible for building and scaling robust, interpretable, and production-ready forecasting systems. Your models will power critical business decisions by predicting core metrics such as DAU/WAU, revenue, LTV, compute consumption, and profitability.\n\n \n\nThis is a highly cross-functional role, requiring technical excellence, strong product intuition, and business acumen. You’ll collaborate with product managers, researchers, engineers, and finance leaders to operationalize forecasting insights, influence company-wide strategy, and build foundational forecasting capabilities at OpenAI.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\nIn this role, you will:\n\n - Build statistical and machine learning models to solve forecasting needs across product, finance, infrastructure, and GTM domains.\n\n - Own the end-to-end modeling lifecycle, including scoping, feature engineering, model development and prototyping, experimentation, deployment, monitoring, and explainability.\n\n - Develop and productionize scalable, interpretable forecasts for user growth, monetization, compute load, customer lifetime value, and profitability.\n\n - Contribute to self-service forecasting tools and internal platforms, enabling teams across OpenAI to access and act on real-time predictions.\n\n - Research and evaluate emerging tools and techniques in the forecasting space, such as TimeGPT, large language model extensions, causal forecasting, and hybrid approaches.\n\n - Drive strategic insight generation by translating technical outputs into business-aligned recommendations and decision frameworks.\n\n - Collaborate closely with cross-functional teams to ensure forecasts are well-integrated into planning processes, experimentation workflows, and executive decision-making.\n\n\n\n\n\nYou might thrive in this role if you have:\n\n - Advanced degree (MS or PhD) in a quantitative field (e.g., Statistics, Computer Science, Economics, Operations Research).\n\n - 7+ years of experience in applied data science, with deep hands-on exposure to forecasting, predictive modeling, or marketplace systems.\n\n - Expertise in time-series forecasting techniques and practical understanding of model trade-offs across performance, explainability, and scalability.\n\n - Proficiency in Python, SQL, and tools such as scikit-learn, PyTorch/TensorFlow, and forecasting libraries.\n\n - Demonstrated experience with model monitoring, debugging, and long-term maintenance in production environments.\n\n - Strong communication and storytelling skills - able to simplify complexity and influence executive stakeholders.\n\n - Self-directed, intellectually curious, and comfortable leading ambiguous projects from 0→1.\n\n \n\nBonus if you have:\n\n - Experience building or scaling forecasting platforms in a high-growth company.\n\n - Familiarity with causal inference, Bayesian forecasting.\n\n - Experience building agentic decision support systems.\n\n - Passion for AI and a strong point of view on how machine learning should inform strategic decisions in fast-moving environments.\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"52b9b753-235a-4872-9bfa-63dc5dfb7779","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5f738bda-7776-4416-94d3-ce9314f5dad4","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"eb5be71e-b85c-4676-8d34-31d4750fa26e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f7dbbb26-4880-4cf1-bdf9-b8aefa3572cd","title":"Portfolio Product Marketing Lead","department":"Go To Market","team":"Growth","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T15:36:23.046+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f7dbbb26-4880-4cf1-bdf9-b8aefa3572cd","applyUrl":"https://jobs.ashbyhq.com/openai/f7dbbb26-4880-4cf1-bdf9-b8aefa3572cd/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the SMB Marketing team helps small and medium-sized businesses understand and adopt ChatGPT Business and OpenAI’s B2B solutions. We build a deep understanding of business owners and teams, shape relevant product narratives, and drive awareness, adoption, and growth.
We take a data-driven approach to understand SMB audiences, uncover customer needs, and translate AI capabilities into practical business value. We partner closely with Growth, Product Marketing, Sales, Partnerships, Product, Research, Communications, and Design to deliver a cohesive customer experience across discovery, evaluation, purchase, adoption, and expansion.
About the Role
We are hiring a Portfolio Product Marketing Lead to define and scale OpenAI’s global audience marketing strategy for small and medium-sized businesses. This leader will own how business owners, decision-makers, and teams understand, evaluate, adopt, and grow with ChatGPT Business and OpenAI’s SMB B2B solutions.
This is a highly strategic and hands-on leadership role where you will shape clear, compelling narratives that show how AI helps SMBs solve everyday business challenges. You will build the content, customer stories, thought leadership, events, and integrated programs that drive ChatGPT Business subscriptions, team adoption, seat expansion, and long-term growth.
You will partner closely with Growth, Product Marketing, Sales, Partnerships, Product, Communications, Research, and Data Science to make OpenAI a trusted partner for SMBs adopting AI and turning it into measurable business value.
This role is ideally based in San Francisco, CA, with a hybrid schedule of three days per week in the office.
In This Role, You Will:
Own SMB audience strategy and positioning for ChatGPT Business and SMB B2B solutions, translating customer needs into differentiated messaging and clear reasons to adopt.
Lead thought leadership and content strategy, using practical education, demos, and customer stories to show how SMBs can put AI to work and achieve measurable results.
Develop go-to-market programs for priority SMB industries, equipping Sales, Partnerships, and Growth teams with tailored narratives, proof points, and enablement.
Partner with Growth and channel teams on integrated campaigns, lifecycle marketing, communities, and events that drive self-serve conversion, sales-assisted opportunities, retention, and expansion.
Partner with Product Marketing and Product teams to turn roadmap innovations into audience-relevant launches, customer education, and adoption programs.
Build and lead a high-performing team, establishing measurement frameworks to assess engagement, conversion, adoption, and revenue impact.
You Might Thrive in This Role If You:
Have 12+ years of experience in B2B marketing or go-to-market leadership, including building programs that drive SMB adoption and growth at a technology, SaaS, or AI company.
Understand how SMB owners and teams evaluate, buy, and adopt software—from resource constraints and proof of value to self-serve and sales-assisted buying journeys—and how AI can improve their everyday workflows.
Can translate complex technology into clear positioning, audience narratives, and thought leadership that resonate across SMB segments.
Have built content and enablement programs spanning customer education, practical use cases, customer stories, webinars, workshops, and community engagement.
Are highly analytical, with experience connecting marketing investments to conversion, adoption, retention, expansion, and revenue outcomes.
Are a strong people leader who can attract top talent, set a high quality bar, and build new functions in ambiguous, fast-moving environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the SMB Marketing team helps small and medium-sized businesses understand and adopt ChatGPT Business and OpenAI’s B2B solutions. We build a deep understanding of business owners and teams, shape relevant product narratives, and drive awareness, adoption, and growth.\n\nWe take a data-driven approach to understand SMB audiences, uncover customer needs, and translate AI capabilities into practical business value. We partner closely with Growth, Product Marketing, Sales, Partnerships, Product, Research, Communications, and Design to deliver a cohesive customer experience across discovery, evaluation, purchase, adoption, and expansion.\n\n\nAbout the Role\n\nWe are hiring a Portfolio Product Marketing Lead to define and scale OpenAI’s global audience marketing strategy for small and medium-sized businesses. This leader will own how business owners, decision-makers, and teams understand, evaluate, adopt, and grow with ChatGPT Business and OpenAI’s SMB B2B solutions.\n\nThis is a highly strategic and hands-on leadership role where you will shape clear, compelling narratives that show how AI helps SMBs solve everyday business challenges. You will build the content, customer stories, thought leadership, events, and integrated programs that drive ChatGPT Business subscriptions, team adoption, seat expansion, and long-term growth.\n\nYou will partner closely with Growth, Product Marketing, Sales, Partnerships, Product, Communications, Research, and Data Science to make OpenAI a trusted partner for SMBs adopting AI and turning it into measurable business value.\n\nThis role is ideally based in San Francisco, CA, with a hybrid schedule of three days per week in the office.\n\nIn This Role, You Will:\n\n - Own SMB audience strategy and positioning for ChatGPT Business and SMB B2B solutions, translating customer needs into differentiated messaging and clear reasons to adopt.\n\n - Lead thought leadership and content strategy, using practical education, demos, and customer stories to show how SMBs can put AI to work and achieve measurable results.\n\n - Develop go-to-market programs for priority SMB industries, equipping Sales, Partnerships, and Growth teams with tailored narratives, proof points, and enablement.\n\n - Partner with Growth and channel teams on integrated campaigns, lifecycle marketing, communities, and events that drive self-serve conversion, sales-assisted opportunities, retention, and expansion.\n\n - Partner with Product Marketing and Product teams to turn roadmap innovations into audience-relevant launches, customer education, and adoption programs.\n\n - Build and lead a high-performing team, establishing measurement frameworks to assess engagement, conversion, adoption, and revenue impact.\n\nYou Might Thrive in This Role If You:\n\n - Have 12+ years of experience in B2B marketing or go-to-market leadership, including building programs that drive SMB adoption and growth at a technology, SaaS, or AI company.\n\n - Understand how SMB owners and teams evaluate, buy, and adopt software—from resource constraints and proof of value to self-serve and sales-assisted buying journeys—and how AI can improve their everyday workflows.\n\n - Can translate complex technology into clear positioning, audience narratives, and thought leadership that resonate across SMB segments.\n\n - Have built content and enablement programs spanning customer education, practical use cases, customer stories, webinars, workshops, and community engagement.\n\n - Are highly analytical, with experience connecting marketing investments to conversion, adoption, retention, expansion, and revenue outcomes.\n\n - Are a strong people leader who can attract top talent, set a high quality bar, and build new functions in ambiguous, fast-moving environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$225K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$225K - $300K","compensationTiers":[{"id":"69f8625f-d52e-41cd-9672-5a1d7bab234b","tierSummary":"Base salary $225K – $300K • Offers Equity","title":"Base salary","additionalInformation":null,"components":[{"id":"7deb5332-e8c3-4ec8-a637-6fa21cbf5cae","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"fec09d89-cbb6-426e-b8f0-e74d3e4023f1","summary":"Base salary $225K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":300000}]}},{"id":"98bffd0e-05cf-4748-93f1-b115c84e37b4","title":"Applied AI Architect, Education","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-02T07:51:54.044+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/98bffd0e-05cf-4748-93f1-b115c84e37b4","applyUrl":"https://jobs.ashbyhq.com/openai/98bffd0e-05cf-4748-93f1-b115c84e37b4/application","descriptionHtml":"About the Team
The AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
Within Education, we partner with universities, schools, research institutions, and countrywide education systems to advance responsible, mission-aligned uses of AI. These environments require more than technical deployment: success depends on institutional trust, thoughtful governance, stakeholder education, change management, and a value narrative that resonates with academic leaders, researchers, IT teams, faculty, administrators, and students.
This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance.
About the Role
As an Applied AI Architect for Education, you will be the senior technical owner for a named portfolio of education customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business,” shaping each institution’s AI strategy and guiding its journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable institutional impact.
You will own the technical account plan across ChatGPT Edu, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate institutional priorities into a focused portfolio of use cases, an actionable adoption roadmap, and a clear path to durable value and growth. The Account Director owns the commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will work across academic, research, administrative, and operational contexts—helping customers determine where AI can responsibly improve teaching and learning, accelerate research, strengthen student and faculty services, and make institutional operations more effective. You will account for the realities of education environments, including shared governance, complex stakeholder networks, academic calendars, accessibility, data privacy, responsible-AI expectations, and the need to build confidence among communities with differing levels of AI readiness.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, education programs, and partners. This role calls for strong education-sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy, academic and operational workflows, and hands-on technical conversations.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing education customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, value-realization path, and expansion opportunities.
Lead discovery with institutional executives, academic leaders, researchers, faculty, administrators, and technical teams to identify and prioritize use cases connected to meaningful institutional objectives.
Translate education priorities into clear Applied AI Architectures spanning models, applications, institutional data, identity, integrations, security, privacy, governance, evaluation, and deployment.
Guide institutions through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its responsible path to production.
Translate institutional objectives into actionable adoption roadmaps with clear workstreams, sequencing, milestones, stakeholder ownership, governance, risks, success measures, and change-management needs.
Develop a focused use-case portfolio across areas such as teaching and learning, research, student and faculty services, knowledge management, software development, and administrative operations.
Translate institutional objectives into actionable adoption roadmaps with clear workstreams, sequencing, milestones, stakeholder ownership, governance, risks, success measures, and change-management needs.
Build trusted relationships and technical champions across CIOs, CTOs, CISOs, provosts, deans, research leaders, faculty, administrators, and other institutional stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, Product, Research, education specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Identify repeatable education patterns and reusable architectures that can accelerate responsible adoption across institutions, departments, campuses, and education systems.
Translate field insights into actionable feedback for Product, Engineering, and Research, representing the needs and production patterns of education customers.
Help identify expansion opportunities where OpenAI can support additional academic, research, administrative, or operational workflows.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided complex organizations from technical evaluation through production adoption and measurable value realization.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Can translate technical capabilities into institutional value across priorities such as student success, research productivity, faculty enablement, administrative effectiveness, accessibility, risk, and governance.
Communicate clearly and can turn ambiguity, competing stakeholder needs, and complex technical choices into a practical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping education institutions deploy advanced AI safely, responsibly, and in service of their missions.
Meaningful experience with education technology, higher education, K–12 systems, research institutions, or similarly mission-driven and consensus-oriented environments is an added bonus
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\nWithin Education, we partner with universities, schools, research institutions, and countrywide education systems to advance responsible, mission-aligned uses of AI. These environments require more than technical deployment: success depends on institutional trust, thoughtful governance, stakeholder education, change management, and a value narrative that resonates with academic leaders, researchers, IT teams, faculty, administrators, and students.\n\nThis role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance.\n\nAbout the Role\n\nAs an Applied AI Architect for Education, you will be the senior technical owner for a named portfolio of education customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business,” shaping each institution’s AI strategy and guiding its journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable institutional impact.\n\nYou will own the technical account plan across ChatGPT Edu, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate institutional priorities into a focused portfolio of use cases, an actionable adoption roadmap, and a clear path to durable value and growth. The Account Director owns the commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\nYou will work across academic, research, administrative, and operational contexts—helping customers determine where AI can responsibly improve teaching and learning, accelerate research, strengthen student and faculty services, and make institutional operations more effective. You will account for the realities of education environments, including shared governance, complex stakeholder networks, academic calendars, accessibility, data privacy, responsible-AI expectations, and the need to build confidence among communities with differing levels of AI readiness.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, education programs, and partners. This role calls for strong education-sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy, academic and operational workflows, and hands-on technical conversations.\n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing education customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, value-realization path, and expansion opportunities.\n\n - Lead discovery with institutional executives, academic leaders, researchers, faculty, administrators, and technical teams to identify and prioritize use cases connected to meaningful institutional objectives.\n\n - Translate education priorities into clear Applied AI Architectures spanning models, applications, institutional data, identity, integrations, security, privacy, governance, evaluation, and deployment.\n\n - Guide institutions through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its responsible path to production.\n\n - Translate institutional objectives into actionable adoption roadmaps with clear workstreams, sequencing, milestones, stakeholder ownership, governance, risks, success measures, and change-management needs.\n\n - Develop a focused use-case portfolio across areas such as teaching and learning, research, student and faculty services, knowledge management, software development, and administrative operations.\n\n - Translate institutional objectives into actionable adoption roadmaps with clear workstreams, sequencing, milestones, stakeholder ownership, governance, risks, success measures, and change-management needs.\n\n - Build trusted relationships and technical champions across CIOs, CTOs, CISOs, provosts, deans, research leaders, faculty, administrators, and other institutional stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, Product, Research, education specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Identify repeatable education patterns and reusable architectures that can accelerate responsible adoption across institutions, departments, campuses, and education systems.\n\n - Translate field insights into actionable feedback for Product, Engineering, and Research, representing the needs and production patterns of education customers.\n\n - Help identify expansion opportunities where OpenAI can support additional academic, research, administrative, or operational workflows.\n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided complex organizations from technical evaluation through production adoption and measurable value realization.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Can translate technical capabilities into institutional value across priorities such as student success, research productivity, faculty enablement, administrative effectiveness, accessibility, risk, and governance.\n\n - Communicate clearly and can turn ambiguity, competing stakeholder needs, and complex technical choices into a practical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping education institutions deploy advanced AI safely, responsibly, and in service of their missions.\n\n - Meaningful experience with education technology, higher education, K–12 systems, research institutions, or similarly mission-driven and consensus-oriented environments is an added bonus\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c8d3feee-2b6a-4ef7-b8c0-90bbd1381c1f","title":"Applied AI Engineer, Codex","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-02T21:03:19.532+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Brazil","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c8d3feee-2b6a-4ef7-b8c0-90bbd1381c1f","applyUrl":"https://jobs.ashbyhq.com/openai/c8d3feee-2b6a-4ef7-b8c0-90bbd1381c1f/application","descriptionHtml":"About the Team
The Applied AI Engineering (Codex) team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software.
About the Role
We are seeking a technically deep, creativity-driven Applied AI Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt.
This is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You’ll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world’s most influential companies.
This role will be based in our São Paulo, Brazil office three days per week. We require candidates to be fluent in Portuguese, Spanish, and English.
In this role, you will:
Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows.
Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout.
Build high-quality demos, reference implementations, and workflow automations, using Codex itself as part of your development process.
Lead large-format workshops, technical deep dives, and hands-on enablement sessions that help engineering organizations adopt AI coding tools effectively and safely.
Contribute technical content including examples, guides, patterns, and best practices to the OpenAI Cookbook to help the broader developer community accelerate their work with Codex.
Gather high-fidelity product insights from real customer deployments and translate them into clear product proposals and model feedback for internal teams.
Influence customer strategy and decision-making by framing how AI coding tools fit into their SDLC, technical roadmap, and organizational workflows.
Serve as a trusted advisor on solution architecture, operational readiness, model configuration, security considerations, and best-practice adoption.
You might thrive in this role if you:
Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.
Are an active power user of AI coding tools and have deeply customized your own developer workflow; you have a point of view on what makes engineers more productive.
Enjoy building scrappy, high-signal demos, integrations, and prototypes that clearly articulate what Codex can enable, often using Codex to accelerate your own development process.
Have experience delivering large, high-impact workshops or technical training to engineering teams and know how to craft sessions that are engaging, hands-on, and outcomes-driven.
Have contributed technical guides, patterns, or examples publicly and care about clarity, pedagogy, and community impact.
Ability to communicate complex technical concepts in clear, persuasive written and verbal form especially when helping customers make strategic decisions about where and how to apply AI.
Are excited by ambiguous, rapidly evolving problem spaces and enjoy iterating toward novel solutions hand-in-hand with customers.
Care about customer success, reliability, safety, and operational excellence as much as you care about technical ingenuity.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Engineering (Codex) team helps customers adopt OpenAI's coding tools throughout their software development lifecycle. We act as trusted technical partners, guiding engineering teams as they integrate Codex into their projects and workflows. Our customers span digital-native companies to global enterprises, and we work side-by-side to accelerate how they plan, build, and deliver software.\n\nAbout the Role\n\nWe are seeking a technically deep, creativity-driven Applied AI Engineer who is already a power user of AI coding tools and passionate about pushing the boundaries of developer productivity. You will partner directly with engineering leaders and hands-on builders to design, validate, and scale advanced AI workflows, often using Codex to prototype and build the very demos, integrations, and automations customers ultimately adopt.\n\nThis is a highly cross-functional role that blends technical architecture, product strategy, and customer-facing leadership. You’ll work closely with Sales, Solutions Engineering, Product, Applied Engineering, and the broader Codex organization to advocate for customer needs, shape product direction, and accelerate the successful deployment of intelligent coding systems across some of the world’s most influential companies.\n\n\n\nThis role will be based in our São Paulo, Brazil office three days per week. We require candidates to be fluent in Portuguese, Spanish, and English.\n\n\n\nIn this role, you will:\n\n - Serve as the primary technical subject matter expert on OpenAI Codex for a portfolio of customers, embedding deeply with them to enable their engineering teams and build coding workflows.\n\n - Partner directly with customers to design and implement AI-enhanced development workflows, from rapid prototyping through scalable production rollout.\n\n - Build high-quality demos, reference implementations, and workflow automations, using Codex itself as part of your development process.\n\n - Lead large-format workshops, technical deep dives, and hands-on enablement sessions that help engineering organizations adopt AI coding tools effectively and safely.\n\n - Contribute technical content including examples, guides, patterns, and best practices to the OpenAI Cookbook to help the broader developer community accelerate their work with Codex.\n\n - Gather high-fidelity product insights from real customer deployments and translate them into clear product proposals and model feedback for internal teams.\n\n - Influence customer strategy and decision-making by framing how AI coding tools fit into their SDLC, technical roadmap, and organizational workflows.\n\n - Serve as a trusted advisor on solution architecture, operational readiness, model configuration, security considerations, and best-practice adoption.\n\nYou might thrive in this role if you:\n\n - Have 5+ years of technical consulting, post-sales engineering, solutions architecture, or similar experience working directly with customers.\n\n - Are an active power user of AI coding tools and have deeply customized your own developer workflow; you have a point of view on what makes engineers more productive.\n\n - Enjoy building scrappy, high-signal demos, integrations, and prototypes that clearly articulate what Codex can enable, often using Codex to accelerate your own development process.\n\n - Have experience delivering large, high-impact workshops or technical training to engineering teams and know how to craft sessions that are engaging, hands-on, and outcomes-driven.\n\n - Have contributed technical guides, patterns, or examples publicly and care about clarity, pedagogy, and community impact.\n\n - Ability to communicate complex technical concepts in clear, persuasive written and verbal form especially when helping customers make strategic decisions about where and how to apply AI.\n\n - Are excited by ambiguous, rapidly evolving problem spaces and enjoy iterating toward novel solutions hand-in-hand with customers.\n\n - Care about customer success, reliability, safety, and operational excellence as much as you care about technical ingenuity.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7bee6731-7619-4fb4-a2f4-7f0003a0fd9e","title":"PCB Layout Engineer, Robotics","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-01T23:27:57.095+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7bee6731-7619-4fb4-a2f4-7f0003a0fd9e","applyUrl":"https://jobs.ashbyhq.com/openai/7bee6731-7619-4fb4-a2f4-7f0003a0fd9e/application","descriptionHtml":"About the Team
Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives.
About the Role
We are looking for a PCB Layout Engineer to design high-density electronics for next-generation robotic systems. You will own PCB layout from floor planning through fabrication release, working closely with electrical, SI/PI, mechanical, and manufacturing teams.
This role is based in San Francisco and requires in-person presence four days per week.
In this role, you will:
Own PCB layout, component placement, routing, and fabrication release for complex robotic systems.
Collaborate with SI/PI engineers to refine layouts based on simulation results.
Implement high-speed routing, controlled impedance, power distribution, decoupling, grounding, EMI/EMC, thermal, and mechanical-integration requirements.
Work directly with fabricators and assembly partners to define stack-ups, establish design rules, drive DFM/DFA/DFT reviews, and close findings before release.
Prepare fabrication and assembly documentation, including drawings, ODB++, drill files, stack-up tables, and manufacturing notes.
Inspect newly received PCBAs and participate in board-level manufacturing failure analysis.
Contribute to reusable design constraints and layout workflows, and maintain component-library assets such as symbols, footprints, and 3D models.
You might thrive in this role if you:
Have 6+ years of experience designing complex, multilayer PCBs.
Are fluent in Cadence Allegro PCB Designer and Constraint Manager.
Have strong HDI design experience, including fine-pitch BGAs, microvias, blind and buried vias, via-in-pad, and sequential lamination.
Understand signal and power integrity fundamentals, including return paths, differential pairs, length matching, crosstalk, and power delivery.
Have experience working with PCB fabricators on stack-up development, manufacturing constraints, and DFM.
Communicate effectively across engineering disciplines and with external manufacturing partners.
Preferred qualifications:
Experience with rigid-flex boards or other mechanically constrained designs.
Experience routing PCIe, DDR, USB, Ethernet, MIPI, or similar high-speed interfaces.
Familiarity with SI/PI simulation tools such as Cadence Sigrity or Ansys SIwave.
Experience laying out power supplies or other power-electronics circuits or mixed-signal systems.
Familiarity with IPC standards, Cadence SKILL scripting, or layout automation.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives.\n\nAbout the Role\n\nWe are looking for a PCB Layout Engineer to design high-density electronics for next-generation robotic systems. You will own PCB layout from floor planning through fabrication release, working closely with electrical, SI/PI, mechanical, and manufacturing teams.\n\nThis role is based in San Francisco and requires in-person presence four days per week.\n\nIn this role, you will:\n\n - Own PCB layout, component placement, routing, and fabrication release for complex robotic systems.\n\n - Collaborate with SI/PI engineers to refine layouts based on simulation results.\n\n - Implement high-speed routing, controlled impedance, power distribution, decoupling, grounding, EMI/EMC, thermal, and mechanical-integration requirements.\n\n - Work directly with fabricators and assembly partners to define stack-ups, establish design rules, drive DFM/DFA/DFT reviews, and close findings before release.\n\n - Prepare fabrication and assembly documentation, including drawings, ODB++, drill files, stack-up tables, and manufacturing notes.\n\n - Inspect newly received PCBAs and participate in board-level manufacturing failure analysis.\n\n - Contribute to reusable design constraints and layout workflows, and maintain component-library assets such as symbols, footprints, and 3D models.\n\nYou might thrive in this role if you:\n\n - Have 6+ years of experience designing complex, multilayer PCBs.\n\n - Are fluent in Cadence Allegro PCB Designer and Constraint Manager.\n\n - Have strong HDI design experience, including fine-pitch BGAs, microvias, blind and buried vias, via-in-pad, and sequential lamination.\n\n - Understand signal and power integrity fundamentals, including return paths, differential pairs, length matching, crosstalk, and power delivery.\n\n - Have experience working with PCB fabricators on stack-up development, manufacturing constraints, and DFM.\n\n - Communicate effectively across engineering disciplines and with external manufacturing partners.\n\nPreferred qualifications:\n\n - Experience with rigid-flex boards or other mechanically constrained designs.\n\n - Experience routing PCIe, DDR, USB, Ethernet, MIPI, or similar high-speed interfaces.\n\n - Familiarity with SI/PI simulation tools such as Cadence Sigrity or Ansys SIwave.\n\n - Experience laying out power supplies or other power-electronics circuits or mixed-signal systems.\n\n - Familiarity with IPC standards, Cadence SKILL scripting, or layout automation.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$318K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$318K - $485K","compensationTiers":[{"id":"1b4eaf90-116d-45bf-a14e-4f9a7ed02cfe","tierSummary":"$318K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"261943da-0957-4cda-8187-bee66331f834","summary":"$318K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":318000,"maxValue":485000},{"id":"e7d4c02b-553e-4828-8099-5019b871310f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":318000,"maxValue":485000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"66fa2750-ca23-4a3e-8970-dfe7bac97d01","title":"Partner Marketing Manager, Ads","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-02T03:45:49.117+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/66fa2750-ca23-4a3e-8970-dfe7bac97d01","applyUrl":"https://jobs.ashbyhq.com/openai/66fa2750-ca23-4a3e-8970-dfe7bac97d01/application","descriptionHtml":"About the Team
OpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. Within Ads Marketing, Partner Marketing is responsible for building the ecosystem that helps advertisers access, activate, measure, and grow on ChatGPT through the partners they already work with.
Our team brings that ecosystem to life by meeting advertisers where they already work, while also helping them discover new platforms and capabilities that can strengthen their advertising strategy. We partner with technology, measurement, agency, and other strategic partners to make it easier for advertisers to access ChatGPT Ads, launch and optimize campaigns, measure performance, and grow their investment over time.
About the Role
ChatGPT Ads is creating a new environment for how people discover products, evaluate options, and make decisions. As advertising in ChatGPT grows, our partner ecosystem will play a critical role in helping advertisers access, measure, and get more value from this new channel.
We’re looking for an experienced individual to focus on ads partner marketing to help build and scale the partner marketing function for ChatGPT Ads. In this role, you will develop the strategy, programs, and go-to-market frameworks that activate our ecosystem of technology, measurement, and other strategic partners.
You will work closely with partners ranging from global advertising platforms and measurement companies and emerging technology providers. Your goal will be to turn partnerships into meaningful business impact by helping partners bring advertisers onto ChatGPT Ads, accelerate adoption, increase investment, and demonstrate the value of advertising in a conversational environment.
This is a highly cross-functional role at the intersection of partnerships, product marketing, sales, communications, and growth. You will help define how we bring partners to market, where we invest, and how we scale successful programs as the ecosystem grows.
In this role, you will:
Support our overall ecosystem strategy in identifying partners, programs, and investments that can drive advertiser adoption, revenue, and ecosystem growth.
Develop differentiated go-to-market strategies across technology, measurement, and other strategic partner segments.
Build and scale partner marketing frameworks that prioritize resources based on partner potential, advertiser impact, and business opportunity.
Design and execute integrated co-marketing programs across launches, campaigns, events, content, webinars, customer stories, and other demand-generation channels.
Partner with product and our partnerships teams to translate strategic relationships and product integrations into compelling advertiser-facing value propositions.
Drive advertiser acquisition and activation through partners, including programs designed to onboard new advertisers, grow spend, and accelerate adoption of new capabilities.
Create scalable partner enablement programs and marketing materials that help partner sales and customer teams confidently position and sell ChatGPT Ads.
Develop joint messaging, positioning, launch narratives, and marketing assets in close partnership with Product Marketing, Communications, Product, Legal, and Brand.
Identify and develop customer and partner stories that demonstrate how advertisers are using ChatGPT Ads and the impact of conversational advertising across the customer journey.
Establish measurement frameworks for partner marketing, connecting programs to advertiser activation, pipeline, revenue, product adoption, and other business outcomes.
Build repeatable processes for partner launches and co-marketing so the organization can support a rapidly expanding ecosystem without sacrificing quality or impact.
Serve as a strategic marketing advisor to priority partners, helping them identify opportunities to bring ChatGPT Ads into their broader customer and go-to-market strategies.
You might thrive in this role if you:
Have 8+ years experience in partner marketing, platform marketing, product marketing, ecosystem marketing, or a related role in advertising or technology.
Understand the digital advertising ecosystem and how advertisers work across buying platforms, agencies, measurement providers, and marketing technology.
Have experience building partner programs from the ground up and turning one-off partnerships into scalable go-to-market motions.
Can move comfortably between strategy and execution, from defining an ecosystem framework to launching a campaign with a partner.
Are highly cross-functional and know how to align teams with different incentives, priorities, and ways of working.
Have strong positioning and storytelling instincts and can translate technical integrations into simple, compelling customer value.
Have experience developing and executing external-facing programs, including events, webinars, partner activations, and other customer-facing initiatives.
Use data to determine where to invest, which programs to scale, and whether marketing activity is translating into meaningful business outcomes.
Are comfortable operating in an emerging category where the playbook is still being written.
Have experience working with senior executives and external partners and can represent the business with credibility in high-visibility situations.
Are excited by the opportunity to help define how advertising evolves as conversational AI becomes a more important part of the customer journey.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Marketing team helps customers understand, adopt, and get value from OpenAI's products and platform. Within Ads Marketing, Partner Marketing is responsible for building the ecosystem that helps advertisers access, activate, measure, and grow on ChatGPT through the partners they already work with.\n\nOur team brings that ecosystem to life by meeting advertisers where they already work, while also helping them discover new platforms and capabilities that can strengthen their advertising strategy. We partner with technology, measurement, agency, and other strategic partners to make it easier for advertisers to access ChatGPT Ads, launch and optimize campaigns, measure performance, and grow their investment over time.\n\nAbout the Role\n\nChatGPT Ads is creating a new environment for how people discover products, evaluate options, and make decisions. As advertising in ChatGPT grows, our partner ecosystem will play a critical role in helping advertisers access, measure, and get more value from this new channel.\n\nWe’re looking for an experienced individual to focus on ads partner marketing to help build and scale the partner marketing function for ChatGPT Ads. In this role, you will develop the strategy, programs, and go-to-market frameworks that activate our ecosystem of technology, measurement, and other strategic partners.\n\nYou will work closely with partners ranging from global advertising platforms and measurement companies and emerging technology providers. Your goal will be to turn partnerships into meaningful business impact by helping partners bring advertisers onto ChatGPT Ads, accelerate adoption, increase investment, and demonstrate the value of advertising in a conversational environment.\n\nThis is a highly cross-functional role at the intersection of partnerships, product marketing, sales, communications, and growth. You will help define how we bring partners to market, where we invest, and how we scale successful programs as the ecosystem grows.\n\nIn this role, you will:\n\n - Support our overall ecosystem strategy in identifying partners, programs, and investments that can drive advertiser adoption, revenue, and ecosystem growth.\n\n - Develop differentiated go-to-market strategies across technology, measurement, and other strategic partner segments.\n\n - Build and scale partner marketing frameworks that prioritize resources based on partner potential, advertiser impact, and business opportunity.\n\n - Design and execute integrated co-marketing programs across launches, campaigns, events, content, webinars, customer stories, and other demand-generation channels.\n\n - Partner with product and our partnerships teams to translate strategic relationships and product integrations into compelling advertiser-facing value propositions.\n\n - Drive advertiser acquisition and activation through partners, including programs designed to onboard new advertisers, grow spend, and accelerate adoption of new capabilities.\n\n - Create scalable partner enablement programs and marketing materials that help partner sales and customer teams confidently position and sell ChatGPT Ads.\n\n - Develop joint messaging, positioning, launch narratives, and marketing assets in close partnership with Product Marketing, Communications, Product, Legal, and Brand.\n\n - Identify and develop customer and partner stories that demonstrate how advertisers are using ChatGPT Ads and the impact of conversational advertising across the customer journey.\n\n - Establish measurement frameworks for partner marketing, connecting programs to advertiser activation, pipeline, revenue, product adoption, and other business outcomes.\n\n - Build repeatable processes for partner launches and co-marketing so the organization can support a rapidly expanding ecosystem without sacrificing quality or impact.\n\n - Serve as a strategic marketing advisor to priority partners, helping them identify opportunities to bring ChatGPT Ads into their broader customer and go-to-market strategies.\n\nYou might thrive in this role if you:\n\n - Have 8+ years experience in partner marketing, platform marketing, product marketing, ecosystem marketing, or a related role in advertising or technology.\n\n - Understand the digital advertising ecosystem and how advertisers work across buying platforms, agencies, measurement providers, and marketing technology.\n\n - Have experience building partner programs from the ground up and turning one-off partnerships into scalable go-to-market motions.\n\n - Can move comfortably between strategy and execution, from defining an ecosystem framework to launching a campaign with a partner.\n\n - Are highly cross-functional and know how to align teams with different incentives, priorities, and ways of working.\n\n - Have strong positioning and storytelling instincts and can translate technical integrations into simple, compelling customer value.\n\n - Have experience developing and executing external-facing programs, including events, webinars, partner activations, and other customer-facing initiatives.\n\n - Use data to determine where to invest, which programs to scale, and whether marketing activity is translating into meaningful business outcomes.\n\n - Are comfortable operating in an emerging category where the playbook is still being written.\n\n - Have experience working with senior executives and external partners and can represent the business with credibility in high-visibility situations.\n\n - Are excited by the opportunity to help define how advertising evolves as conversational AI becomes a more important part of the customer journey.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$227K – $252K • Offers Equity","scrapeableCompensationSalarySummary":"$227K - $252K","compensationTiers":[{"id":"07b9f5c4-4a8a-434f-ac88-7871455a41ac","tierSummary":"$227K – $252K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5fe49960-1dee-48b3-8b77-d2146ec8b0a0","summary":"$227K – $252K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000},{"id":"e3133e4f-3512-4d93-b0db-0afb36c75e57","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d4983a0f-1004-4f27-94b3-e1a38c168c1a","title":"Researcher, Alignment Interpretability","department":"Research","team":"Alignment","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-01T22:01:38.925+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d4983a0f-1004-4f27-94b3-e1a38c168c1a","applyUrl":"https://jobs.ashbyhq.com/openai/d4983a0f-1004-4f27-94b3-e1a38c168c1a/application","descriptionHtml":"The Interpretability team studies internal representations of deep learning models. We are interested in using representations to understand model behavior, and in engineering models to have more understandable representations. We are particularly interested in applying our understanding to ensure the alignment of powerful AI systems. Our working style is collaborative and curiosity-driven.
OpenAI is seeking a researcher passionate about understanding deep networks, with a strong background in engineering, quantitative reasoning, and the research process. You will develop and carry out a research plan in mechanistic interpretability, in close collaboration with a highly motivated team. You will play a critical role in helping OpenAI ensure future models remain safe even as they grow in capability. This will make a significant impact on our goal of building and deploying safe AGI.
In this role, you will:
Develop and publish research on techniques for understanding representations of deep networks.
Engineer infrastructure for studying model internals at scale.
Collaborate across teams to work on projects that OpenAI is uniquely suited to pursue.
Guide research directions toward demonstrable usefulness and/or long-term scalability.
You might thrive in this role if you:
Are excited about OpenAI’s mission of ensuring AGI benefits all of humanity, and are aligned with OpenAI’s charter.
Show enthusiasm for long-term AI safety & alignment, and have thought deeply about technical paths to safe AGI.
Bring experience in the field of AI safety & alignment, mechanistic interpretability, or spiritually related disciplines.
Hold a Ph.D. or have research experience in computer science, machine learning, or a related field.
Thrive in environments involving large-scale AI systems, and are excited to make use of OpenAI’s unique resources in this area.
Possess 2+ years of research engineering experience and proficiency in Python or similar languages.
Are deeply curious.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Interpretability team studies internal representations of deep learning models. We are interested in using representations to understand model behavior, and in engineering models to have more understandable representations. We are particularly interested in applying our understanding to ensure the alignment of powerful AI systems. Our working style is collaborative and curiosity-driven.\n\n\nABOUT THE ROLE\n\nOpenAI is seeking a researcher passionate about understanding deep networks, with a strong background in engineering, quantitative reasoning, and the research process. You will develop and carry out a research plan in mechanistic interpretability, in close collaboration with a highly motivated team. You will play a critical role in helping OpenAI ensure future models remain safe even as they grow in capability. This will make a significant impact on our goal of building and deploying safe AGI.\n\nIn this role, you will:\n\n - Develop and publish research on techniques for understanding representations of deep networks.\n\n - Engineer infrastructure for studying model internals at scale.\n\n - Collaborate across teams to work on projects that OpenAI is uniquely suited to pursue.\n\n - Guide research directions toward demonstrable usefulness and/or long-term scalability.\n\nYou might thrive in this role if you:\n\n - Are excited about OpenAI’s mission https://openai.com/about/ of ensuring AGI benefits all of humanity, and are aligned with OpenAI’s charter https://openai.com/charter/.\n\n - Show enthusiasm for long-term AI safety & alignment, and have thought deeply about technical paths to safe AGI.\n\n - Bring experience in the field of AI safety & alignment, mechanistic interpretability, or spiritually related disciplines.\n\n - Hold a Ph.D. or have research experience in computer science, machine learning, or a related field.\n\n - Thrive in environments involving large-scale AI systems, and are excited to make use of OpenAI’s unique resources in this area.\n\n - Possess 2+ years of research engineering experience and proficiency in Python or similar languages.\n\n - Are deeply curious.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $500K","compensationTiers":[{"id":"eb79ba26-f7f7-4344-9d5e-7c1221ba0928","tierSummary":"$295K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"98b1ff8f-3c1e-4b90-975b-ccf118e0c376","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e8f826a9-8373-4204-ad09-7bdc74f56be1","summary":"$295K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":500000}]}},{"id":"78a49da9-b768-427e-ad01-3e61d80cfea8","title":"AI Deployment Manager","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-13T15:17:10.602+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/78a49da9-b768-427e-ad01-3e61d80cfea8","applyUrl":"https://jobs.ashbyhq.com/openai/78a49da9-b768-427e-ad01-3e61d80cfea8/application","descriptionHtml":"About the Team
The AI Deployment team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.
Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.
By helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.
About the Role
The AI Deployment Manager is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.
This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.
Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.
This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.
Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.
Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite.
Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.
Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
You might thrive in this role if you:
Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.
Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.
Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.
Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.
Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base
Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.
Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.
Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.
Are personally committed to fostering the safe and responsible evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe AI Deployment team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.\n\nOur mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.\n\nBy helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.\n\n\n\nAbout the Role\n\nThe AI Deployment Manager is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.\n\nThis role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.\n\nSuccess in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.\n\nThis role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\nIn this role, you will:\n\n - Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\n - Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.\n\n - Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.\n\n - Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.\n\n - Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite.\n\n - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.\n\n - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\nYou might thrive in this role if you:\n\n - Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.\n\n - Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.\n\n - Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.\n\n - Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.\n\n - Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base\n\n - Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.\n\n - Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.\n\n - Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.\n\n - Are personally committed to fostering the safe and responsible evolution of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c442eab0-b8b4-40f6-b0f2-0fc91aea294a","title":"Product Engineer, Cyber","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-09-02T22:01:40.432+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c442eab0-b8b4-40f6-b0f2-0fc91aea294a","applyUrl":"https://jobs.ashbyhq.com/openai/c442eab0-b8b4-40f6-b0f2-0fc91aea294a/application","descriptionHtml":"About the Team
We are building the Defense Factory to help enterprises find and fix security vulnerabilities with AI. We build infrastructure that enables AI agents to work in secure, customer-controlled cloud environments, with the context, tools, and controls they need to investigate security findings, carry out approved actions, and verify results.
Our focus is turning AI capabilities into reliable security outcomes, starting with finding and fixing vulnerabilities and expanding into investigation, detection, and response. That means solving challenging problems in cloud environments, orchestration, security, and collaboration, while making the experience straightforward for the people directing and reviewing the work.
We’re a team that values initiative, close relationships with customers, and exceptional engineering craft. We take ownership, learn quickly, and communicate directly and kindly.
About the Role
We’re hiring backend-focused Product Engineers across our platform and security product teams. You’ll build infrastructure and customer-facing workflows that let developers and AI agents work reliably in parallel.
You’ll work primarily in Go on APIs, complex networking, development environments, and orchestration for long-running tasks. You’ll own outcomes from understanding a user’s problem and choosing an approach through shipping, operating, and improving the solution, working closely with frontend, infrastructure, and security engineers.
In this role, you will:
Work directly with customers to build developer and security workflows, from getting a project running to investigating findings, reviewing agent-generated changes, and verifying fixes.
Build Go services and APIs for provisioning cloud environments, running agents in customer infrastructure, and integrating with source control, CI, and other developer tools.
Design reliable orchestration for long-running, parallel work, including durable state, retries, cancellation, and recovery.
Build security into execution workflows through clear permissions, credential handling, isolation, and auditability.
Own production quality: testing, safe rollouts, observability, performance, and operational reliability.
Partner with frontend and design colleagues to make complex backend capabilities straightforward to use.
You might thrive in this role if you:
Have strong Go skills and experience building and operating production backend systems.
Understand distributed systems, concurrency, and state, and can reason about failures and recovery.
Have practical experience with Linux, containers, cloud infrastructure, and networking, including routing, DNS, and secure connectivity.
Can design clear APIs and data models that simplify complex workflows.
Are product-minded and want to stay close to customers, understand their needs, and own solutions from problem discovery through launch and iteration.
Communicate technical decisions clearly and work effectively across disciplines and locations.
Experience building on AWS, GCP, or Azure is a plus. Depth in one or more of developer platforms, workflow engines, Kubernetes, networking, sandboxing, identity systems, security products, or AI-agent workflows would be useful; we don’t expect expertise across all of them. Frontend experience is welcome but not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nWe are building the Defense Factory to help enterprises find and fix security vulnerabilities with AI. We build infrastructure that enables AI agents to work in secure, customer-controlled cloud environments, with the context, tools, and controls they need to investigate security findings, carry out approved actions, and verify results.\n\nOur focus is turning AI capabilities into reliable security outcomes, starting with finding and fixing vulnerabilities and expanding into investigation, detection, and response. That means solving challenging problems in cloud environments, orchestration, security, and collaboration, while making the experience straightforward for the people directing and reviewing the work.\n\nWe’re a team that values initiative, close relationships with customers, and exceptional engineering craft. We take ownership, learn quickly, and communicate directly and kindly.\n\n\nAbout the Role\n\nWe’re hiring backend-focused Product Engineers across our platform and security product teams. You’ll build infrastructure and customer-facing workflows that let developers and AI agents work reliably in parallel.\n\nYou’ll work primarily in Go on APIs, complex networking, development environments, and orchestration for long-running tasks. You’ll own outcomes from understanding a user’s problem and choosing an approach through shipping, operating, and improving the solution, working closely with frontend, infrastructure, and security engineers.\n\n\nIn this role, you will:\n\n - Work directly with customers to build developer and security workflows, from getting a project running to investigating findings, reviewing agent-generated changes, and verifying fixes.\n\n - Build Go services and APIs for provisioning cloud environments, running agents in customer infrastructure, and integrating with source control, CI, and other developer tools.\n\n - Design reliable orchestration for long-running, parallel work, including durable state, retries, cancellation, and recovery.\n\n - Build security into execution workflows through clear permissions, credential handling, isolation, and auditability.\n\n - Own production quality: testing, safe rollouts, observability, performance, and operational reliability.\n\n - Partner with frontend and design colleagues to make complex backend capabilities straightforward to use.\n \n\nYou might thrive in this role if you:\n\n - Have strong Go skills and experience building and operating production backend systems.\n\n - Understand distributed systems, concurrency, and state, and can reason about failures and recovery.\n\n - Have practical experience with Linux, containers, cloud infrastructure, and networking, including routing, DNS, and secure connectivity.\n\n - Can design clear APIs and data models that simplify complex workflows.\n\n - Are product-minded and want to stay close to customers, understand their needs, and own solutions from problem discovery through launch and iteration.\n\n - Communicate technical decisions clearly and work effectively across disciplines and locations.\n\nExperience building on AWS, GCP, or Azure is a plus. Depth in one or more of developer platforms, workflow engines, Kubernetes, networking, sandboxing, identity systems, security products, or AI-agent workflows would be useful; we don’t expect expertise across all of them. Frontend experience is welcome but not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$255K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$255K - $445K","compensationTiers":[{"id":"99e7dee0-c7d2-4ce1-ae7a-d5f261796473","tierSummary":"$255K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f6909c93-2f05-4b1d-8b81-88806b70c734","summary":"$255K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":445000},{"id":"775e9beb-ef05-4f84-9307-34775e121192","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"36a746ab-66a6-4f3e-b164-3ca8fa9e0658","title":"Senior Counsel, AI Product","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-10-30T23:14:07.007+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/36a746ab-66a6-4f3e-b164-3ca8fa9e0658","applyUrl":"https://jobs.ashbyhq.com/openai/36a746ab-66a6-4f3e-b164-3ca8fa9e0658/application","descriptionHtml":"About the Team
OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation.
About the Role
As a member of our AI Product Counsel team, you will help shape how frontier AI moves from research into products used around the world. Working cross-functionally across OpenAI, you will partner closely with product teams developing new models and experiences. Your work may span ChatGPT and Codex, including consumer and workplace offerings and integrated verticals in regulated areas. This is a unique opportunity to tackle novel legal questions and help shape the next generation of AI products.
This role is based in San Francisco or Washington, D.C., where we follow a hybrid schedule of three days in the office per week. Remote candidates will also be considered, and we offer relocation assistance to new employees.
In this role, you will:
Be the go-to counsel and partner for several teams focused on frontier AI models and products.
Identify and address product, regulatory, copyright, commerce, privacy, and other legal risks and mitigations, including for industry verticals and consumer ChatGPT experiences.
Develop strategies for handling legal issues in creative ways and build processes for scaling flexible solutions that address risk.
Serve as an expert in AI legal matters and help propose and advance AI legal policy positions.
You’ll thrive in this role if you:
Have 8+ years of experience with a mix of in-house or technology-focused law firm roles.
Understand the letter of the law and can approach problems in a practical, principled approach.
Build cross-functional relationships and communication styles that resonate with teams to balance risk-taking with responsible development.
Have a strong sense of ownership, are inquisitive and enthusiastic about technology, enjoy being continually challenged, and can demonstrate sound judgment in ambiguous situations.
Have a JD and license or qualification to practice in CA.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation.\n\n\n\nAbout the Role\n\nAs a member of our AI Product Counsel team, you will help shape how frontier AI moves from research into products used around the world. Working cross-functionally across OpenAI, you will partner closely with product teams developing new models and experiences. Your work may span ChatGPT and Codex, including consumer and workplace offerings and integrated verticals in regulated areas. This is a unique opportunity to tackle novel legal questions and help shape the next generation of AI products.\n\n\n\nThis role is based in San Francisco or Washington, D.C., where we follow a hybrid schedule of three days in the office per week. Remote candidates will also be considered, and we offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Be the go-to counsel and partner for several teams focused on frontier AI models and products.\n\n - Identify and address product, regulatory, copyright, commerce, privacy, and other legal risks and mitigations, including for industry verticals and consumer ChatGPT experiences.\n\n - Develop strategies for handling legal issues in creative ways and build processes for scaling flexible solutions that address risk.\n\n - Serve as an expert in AI legal matters and help propose and advance AI legal policy positions.\n\n\n\nYou’ll thrive in this role if you:\n\n - Have 8+ years of experience with a mix of in-house or technology-focused law firm roles.\n\n - Understand the letter of the law and can approach problems in a practical, principled approach.\n\n - Build cross-functional relationships and communication styles that resonate with teams to balance risk-taking with responsible development.\n\n - Have a strong sense of ownership, are inquisitive and enthusiastic about technology, enjoy being continually challenged, and can demonstrate sound judgment in ambiguous situations.\n\n - Have a JD and license or qualification to practice in CA.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$330K – $366K • Offers Equity","scrapeableCompensationSalarySummary":"$330K - $366K","compensationTiers":[{"id":"3b0bc087-3e75-435f-b6d1-931a78d573a0","tierSummary":"$330K – $366K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f9470689-d3a8-482a-9d03-347880cbd3b5","summary":"$330K – $366K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":366000},{"id":"90139088-bdce-48c7-9fd3-b48752d602c8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":366000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"58c28108-5bc6-449d-8461-9274f5abd7e6","title":"Technical Program Manager, Model Deployment & Capacity","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-02T22:16:49.919+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/58c28108-5bc6-449d-8461-9274f5abd7e6","applyUrl":"https://jobs.ashbyhq.com/openai/58c28108-5bc6-449d-8461-9274f5abd7e6/application","descriptionHtml":"The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike.
The ChatGPT infrastructure team is responsible for ensuring that our products can serve rapidly growing demand with the performance, reliability, and quality our users expect.
This work sits at the intersection of product demand, model deployment, inference, research, fleet, and capacity. The team translates changing product and model needs into clear capacity decisions and safe, scalable launches.
We are seeking a Technical Program Manager to lead the operating system for Chat capacity and model deployment. You will connect demand forecasting and capacity allocation with model readiness, rollout planning, launch coordination, and post-deployment learning. You will also own mode deployment beyond capacity by working with cross functional teams across research, post-training, inference and product to own mainline model deployment.
You will bring structure to constrained-capacity decisions, improve the tooling and mechanisms teams use to prioritize demand, and help new models reach users safely and efficiently. Success requires technical depth, sound judgment under ambiguity, and crisp execution across product, research, infrastructure, and operations teams.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Own cross-functional programs for Chat capacity forecasting, allocation, headroom planning, and constrained-capacity operations.
Build durable intake, prioritization, and decision mechanisms that connect product demand and model requirements to available serving capacity.
Partner with product, research, inference, fleet, and capacity teams to develop scenarios, surface tradeoffs, and drive timely allocation decisions.
Lead model deployment readiness and rollout planning, including serving-capacity allocation, launch sequencing, validation, and operational handoffs.
Establish clear readiness gates, risk reviews, rollback criteria, and escalation paths for model deployments.
Drive launch coordination through deployment and post-launch learning, turning recurring gaps and manual work into scalable tooling and operating practices.
Define and operationalize metrics for forecast accuracy, capacity utilization and headroom, deployment velocity, reliability, latency, quality, and user impact.
Create concise, decision-ready communications that make dependencies, risks, capacity constraints, and launch choices clear to technical and product leaders.
Have led complex technical programs in infrastructure, distributed systems, capacity planning, model serving, or large-scale deployment environments.
Can reason credibly about demand, supply, headroom, reliability, latency, and quality tradeoffs, and translate them into executable plans.
Have built operating mechanisms or tooling that replaced fragmented, manual workflows with scalable systems and clear ownership.
Are effective in high-ambiguity, constrained environments where priorities change and decisions require explicit tradeoffs.
Build alignment across research, engineering, product, finance or capacity planning, and operations without relying on direct authority.
Use metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability.
Communicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions.
Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.
Care about OpenAI's mission and about expanding responsible access to advanced AI systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike.\n\nThe ChatGPT infrastructure team is responsible for ensuring that our products can serve rapidly growing demand with the performance, reliability, and quality our users expect.\n\nThis work sits at the intersection of product demand, model deployment, inference, research, fleet, and capacity. The team translates changing product and model needs into clear capacity decisions and safe, scalable launches.\n\n \n\n\nABOUT THE ROLE\n\nWe are seeking a Technical Program Manager to lead the operating system for Chat capacity and model deployment. You will connect demand forecasting and capacity allocation with model readiness, rollout planning, launch coordination, and post-deployment learning. You will also own mode deployment beyond capacity by working with cross functional teams across research, post-training, inference and product to own mainline model deployment.\n\nYou will bring structure to constrained-capacity decisions, improve the tooling and mechanisms teams use to prioritize demand, and help new models reach users safely and efficiently. Success requires technical depth, sound judgment under ambiguity, and crisp execution across product, research, infrastructure, and operations teams.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Own cross-functional programs for Chat capacity forecasting, allocation, headroom planning, and constrained-capacity operations.\n\n - Build durable intake, prioritization, and decision mechanisms that connect product demand and model requirements to available serving capacity.\n\n - Partner with product, research, inference, fleet, and capacity teams to develop scenarios, surface tradeoffs, and drive timely allocation decisions.\n\n - Lead model deployment readiness and rollout planning, including serving-capacity allocation, launch sequencing, validation, and operational handoffs.\n\n - Establish clear readiness gates, risk reviews, rollback criteria, and escalation paths for model deployments.\n\n - Drive launch coordination through deployment and post-launch learning, turning recurring gaps and manual work into scalable tooling and operating practices.\n\n - Define and operationalize metrics for forecast accuracy, capacity utilization and headroom, deployment velocity, reliability, latency, quality, and user impact.\n\n - Create concise, decision-ready communications that make dependencies, risks, capacity constraints, and launch choices clear to technical and product leaders.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have led complex technical programs in infrastructure, distributed systems, capacity planning, model serving, or large-scale deployment environments.\n\n - Can reason credibly about demand, supply, headroom, reliability, latency, and quality tradeoffs, and translate them into executable plans.\n\n - Have built operating mechanisms or tooling that replaced fragmented, manual workflows with scalable systems and clear ownership.\n\n - Are effective in high-ambiguity, constrained environments where priorities change and decisions require explicit tradeoffs.\n\n - Build alignment across research, engineering, product, finance or capacity planning, and operations without relying on direct authority.\n\n - Use metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability.\n\n - Communicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions.\n\n - Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.\n\n - Care about OpenAI's mission and about expanding responsible access to advanced AI systems.\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $445K","compensationTiers":[{"id":"d0bfa3d4-34d3-4a80-83d8-fce84c47dc1a","tierSummary":"$207K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"35459cff-a9c1-49d9-8ca6-86a9ac988a13","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6e495a2-0b83-40cc-b530-43e03d3f5ac1","summary":"$207K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":445000}]}},{"id":"ad958934-fd89-4033-8b13-1a4871d8073c","title":"Technical Program Manager, Developer Velocity","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-02T22:51:34.006+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ad958934-fd89-4033-8b13-1a4871d8073c","applyUrl":"https://jobs.ashbyhq.com/openai/ad958934-fd89-4033-8b13-1a4871d8073c/application","descriptionHtml":"The Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike.
The ChatGPT engineering org builds and operates the systems that bring product improvements to users across backend services, web, mobile, and desktop platforms.
The Developer Velocity team partners with product engineering, platform, infrastructure, reliability, engineering acceleration, and observability teams to make everyday development faster and releases safer, more predictable, and easier to operate.
We are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation.
You will identify the highest-leverage sources of engineering friction, align teams around shared standards and metrics, and drive adoption of tooling and workflows that improve both speed and reliability. This role combines systems thinking, technical program leadership, and hands-on operating rigor across a broad engineering surface.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure.
Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements.
Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy validation.
Improve the reliability and predictability of release trains across ChatGPT backend services, web, mobile, and desktop platforms.
Partner with platform, infrastructure, reliability, engineering acceleration, and observability teams to reduce deployment-related incidents and regressions.
Increase visibility into what is shipping when, and make cross-platform dependencies and launch risks clear to engineers, product managers, and launch owners.
Define and operationalize metrics for developer productivity, build and test health, deployment throughput, release reliability, and engineering velocity.
Drive adoption of automation, observability, release orchestration, and scalable developer tooling, with clear ownership and sustained operating cadences.
Have led complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems.
Can engage deeply with engineers on workflow architecture, deployment systems, rollout risk, observability, and operational tradeoffs.
Have delivered measurable improvements in developer velocity, deployment throughput, release reliability, or engineering efficiency.
Know how to turn fragmented ownership and recurring manual work into durable mechanisms, standards, and tooling with strong adoption.
Use data and qualitative evidence to prioritize work, define useful metrics, and distinguish real productivity gains from local optimization.
Lead effectively across platform and product teams, resolve ambiguity, and keep multi-team execution moving without direct authority.
Use metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability.
Communicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions.
Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.
Care about OpenAI's mission and about expanding responsible access to advanced AI systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Product & Platform teams at OpenAI are responsible for delivering the company’s most impactful offerings—such as ChatGPT, our API platform, and new enterprise capabilities—to a global and diverse customer base. These systems must perform at scale and deliver exceptional experiences to developers, consumers, and businesses alike.\n\nThe ChatGPT engineering org builds and operates the systems that bring product improvements to users across backend services, web, mobile, and desktop platforms.\n\nThe Developer Velocity team partners with product engineering, platform, infrastructure, reliability, engineering acceleration, and observability teams to make everyday development faster and releases safer, more predictable, and easier to operate.\n\n \n\n\nABOUT THE ROLE\n\nWe are seeking a Technical Program Manager to improve developer velocity and deployment excellence across ChatGPT. You will lead durable improvements to local development, CI, testing, build systems, release trains, progressive rollout, and post-deployment validation.\n\nYou will identify the highest-leverage sources of engineering friction, align teams around shared standards and metrics, and drive adoption of tooling and workflows that improve both speed and reliability. This role combines systems thinking, technical program leadership, and hands-on operating rigor across a broad engineering surface.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the cross-functional roadmap for improving local development, CI, testing, build workflows, and release infrastructure.\n\n - Create a durable intake and prioritization mechanism for developer friction, using evidence to focus teams on the highest-impact improvements.\n\n - Lead programs that improve deployment speed and safety, including pre-merge confidence, progressive rollout, release guardrails, rollback readiness, and post-deploy validation.\n\n - Improve the reliability and predictability of release trains across ChatGPT backend services, web, mobile, and desktop platforms.\n\n - Partner with platform, infrastructure, reliability, engineering acceleration, and observability teams to reduce deployment-related incidents and regressions.\n\n - Increase visibility into what is shipping when, and make cross-platform dependencies and launch risks clear to engineers, product managers, and launch owners.\n\n - Define and operationalize metrics for developer productivity, build and test health, deployment throughput, release reliability, and engineering velocity.\n\n - Drive adoption of automation, observability, release orchestration, and scalable developer tooling, with clear ownership and sustained operating cadences.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have led complex technical programs spanning developer infrastructure, CI/CD, build and test systems, release engineering, or distributed systems.\n\n - Can engage deeply with engineers on workflow architecture, deployment systems, rollout risk, observability, and operational tradeoffs.\n\n - Have delivered measurable improvements in developer velocity, deployment throughput, release reliability, or engineering efficiency.\n\n - Know how to turn fragmented ownership and recurring manual work into durable mechanisms, standards, and tooling with strong adoption.\n\n - Use data and qualitative evidence to prioritize work, define useful metrics, and distinguish real productivity gains from local optimization.\n\n - Lead effectively across platform and product teams, resolve ambiguity, and keep multi-team execution moving without direct authority.\n\n - Use metrics to guide decisions, identify bottlenecks, and demonstrate measurable improvements in throughput, predictability, or reliability.\n\n - Communicate with precision and can move comfortably between technical detail, operational execution, and executive-level decisions.\n\n - Thrive in ambiguous, scaling environments and can bring order to complex cross-functional work without losing pace.\n\n - Care about OpenAI's mission and about expanding responsible access to advanced AI systems.\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $445K","compensationTiers":[{"id":"d0bfa3d4-34d3-4a80-83d8-fce84c47dc1a","tierSummary":"$207K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"35459cff-a9c1-49d9-8ca6-86a9ac988a13","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6e495a2-0b83-40cc-b530-43e03d3f5ac1","summary":"$207K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":445000}]}},{"id":"e1cc86e5-b56c-49c0-a4a6-8cf766c27281","title":"Researcher, Agent Safety, Training and Evaluations","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-03T16:33:13.278+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e1cc86e5-b56c-49c0-a4a6-8cf766c27281","applyUrl":"https://jobs.ashbyhq.com/openai/e1cc86e5-b56c-49c0-a4a6-8cf766c27281/application","descriptionHtml":"About the Team
The Agent Safety team works to ensure that increasingly capable AI agents act safely, exercise sound judgment, and remain aligned with user intent. Our mission is to reduce the probability of severe unintended outcomes from increasingly capable AI agents while preserving their ability to act effectively and autonomously.
Our work spans three areas:
Training: Create training methods, environments and data that teach agents to make better decisions in consequential situations. We turn real-world failures into training signals that prevent similar incidents, and identify precursor behaviors and mitigations to address emerging risks.
Measurements: Build evaluations and production metrics that identify emerging risks and measure whether our interventions work.
Oversight: Develop oversight and system mitigation mechanisms that reduce harmful actions while preserving useful autonomy (for example future versions of auto-review).
About the Role
We’re looking for strong executors with excellent judgment, comfort with ambiguity, and an understanding of frontier model research. You don’t need prior safety or alignment experience, we also welcome people that recently realized that alignment and safety is a critical area to contribute to.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Train and evaluate frontier models to reduce harmful or misaligned agent actions, forming clear hypotheses and executing independently through ambiguity.
Mine incidents and build scalable measurement, data-processing, and evaluation systems that turn real failures into repeatable safety signals.
Collaborate closely with post-training, capabilities, oversight, and pre-training partners to ship research-backed mitigations into large-scale training and agent systems.
You might thrive in this role if you:
Have demonstrated strength in research engineering, ML engineering, quantitative research, or applied model research, with the ability to own ambiguous projects end to end.
Bring excellent technical execution across experimentation, data, evaluation, and/or infrastructure, plus strong intuition for modern frontier-model research.
Are motivated by agent safety and eager to work on urgent, practical problems even if your prior work was outside safety or alignment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Agent Safety team works to ensure that increasingly capable AI agents act safely, exercise sound judgment, and remain aligned with user intent. Our mission is to reduce the probability of severe unintended outcomes from increasingly capable AI agents while preserving their ability to act effectively and autonomously.\n\nOur work spans three areas:\n\n - Training: Create training methods, environments and data that teach agents to make better decisions in consequential situations. We turn real-world failures into training signals that prevent similar incidents, and identify precursor behaviors and mitigations to address emerging risks.\n\n - Measurements: Build evaluations and production metrics that identify emerging risks and measure whether our interventions work.\n\n - Oversight: Develop oversight and system mitigation mechanisms that reduce harmful actions while preserving useful autonomy (for example future versions of auto-review https://alignment.openai.com/auto-review/).\n \n\nAbout the Role\nWe’re looking for strong executors with excellent judgment, comfort with ambiguity, and an understanding of frontier model research. You don’t need prior safety or alignment experience, we also welcome people that recently realized that alignment and safety is a critical area to contribute to.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Train and evaluate frontier models to reduce harmful or misaligned agent actions, forming clear hypotheses and executing independently through ambiguity.\n\n - Mine incidents and build scalable measurement, data-processing, and evaluation systems that turn real failures into repeatable safety signals.\n\n - Collaborate closely with post-training, capabilities, oversight, and pre-training partners to ship research-backed mitigations into large-scale training and agent systems.\n\n\n\nYou might thrive in this role if you:\n\n - Have demonstrated strength in research engineering, ML engineering, quantitative research, or applied model research, with the ability to own ambiguous projects end to end.\n\n - Bring excellent technical execution across experimentation, data, evaluation, and/or infrastructure, plus strong intuition for modern frontier-model research.\n\n - Are motivated by agent safety and eager to work on urgent, practical problems even if your prior work was outside safety or alignment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"0b9e565a-ae5f-40fc-8350-b59f71f76df1","title":"Software Engineer, Host Assurance","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-09-05T14:19:37.047+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0b9e565a-ae5f-40fc-8350-b59f71f76df1","applyUrl":"https://jobs.ashbyhq.com/openai/0b9e565a-ae5f-40fc-8350-b59f71f76df1/application","descriptionHtml":"About the Team
Security is foundational to OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security organization protects OpenAI’s technology, people, and products by building and operating deeply technical systems that must work reliably at massive scale. Our work underpins OpenAI’s commitments around safety, privacy, and security across research, products, and emerging platforms.
The Host Assurance team exists to make bare metal and VMs dependable & scalable foundations for OpenAI: secure by default, verifiable in practice, and resilient across providers and operating models. We operate at the trust boundary between hardware and cloud-scale orchestration, ensuring that hosts are eligible to safely run workloads with predictable security properties and auditability.
About the Role
OpenAI is seeking a Software Engineer, Host Assurance to build and operate the services, APIs, and host software that establish and maintain trust in our compute infrastructure. You will own production software from design and implementation through testing, rollout, observability, and operation. Your work will support capabilities such as machine identity, certificate issuance and enrollment, secure bootstrap, and host attestation across bare-metal and VM environments.
Success in this role requires strong technical judgment, the ability to reason across software and host-system boundaries and learn unfamiliar parts of the stack, and a practical mindset for building systems that are secure, reliable, and usable in fast-moving production environments. The systems you build will sit on the critical path of OpenAI’s frontier infrastructure investments and will directly shape how large amounts of compute are brought online - securely, responsibly, and at global scale - underpinning long-lived commitments around privacy, security, and reliability.
You will partner closely with infrastructure, research, and confidential computing initiatives—including novel hardware platforms and emerging deployment models– to make the secure path the easiest path. This role is well suited for engineers who enjoy working across trust services, operating systems, hardware and firmware validation, and infrastructure security, and who are excited by ambiguous, high-impact problems at the boundary of hardware and large-scale systems.
In this role, you will:
Design, build, and operate components of the Host Assurance platform that establish trust in both bare-metal & VM hosts before they are eligible for production use.
Help ensure hosts are verifiably trustworthy from delivery and installation through secure bootstrap and readiness to join orchestration systems.
Build and improve systems such as machine identity, certificate issuance and enrollment, HSM-backed or key-management-backed trust services, host attestation, measurement, and baseline verification tooling.
Validate delivered hardware and firmware against vendor claims and continuously detect and manage drift over time.
Eliminate insecure bootstrap patterns while preserving deployment throughput and operational reliability. Partner with provisioning, fleet, and orchestration teams to deliver paved paths where the secure approach is the easiest approach.
Own software components through implementation, operational readiness, launch, and ongoing operation. Define readiness criteria, validate behavior under load and failure, establish monitoring and actionable alerts, plan staged rollouts and tested recovery procedures, and maintain runbooks. Use production experience to improve reliability and reduce operational burden.
Participate in production support via oncall rotation.
Help define observable, testable security properties for host platforms and improve the telemetry and validation needed to enforce them in practice.
Work across different deployment models and provider boundaries while maintaining a consistent bar for host trust outcomes.
You might thrive in this role if you:
Have strong software engineering experience building and operating reliable production systems at scale.
Bring depth in distributed systems, backend or platform engineering, operating systems, or infrastructure security. Experience with PKI, HSMs, machine identity, attestation, secure boot, or hardware security is valuable but not required.
Can reason across services, APIs, and host software, and learn the boot, firmware, and hardware trust mechanisms relevant to your work. Apply sound judgment to trust boundaries, correctness, and safe failure behavior.
Have experience writing production quality code and ability to reason clearly about failure modes, operational safety, and long-term maintainability.
Have experience supporting critical production systems at scale, such as being on-call.
Balance rigor with pragmatism, and care about making strong security controls deployable in real-world environments.
Are self-directed, low ego, and willing to work across disciplines to solve the most important problems.
Enjoy building in ambiguous spaces where the architecture is still emerging, stakes are at all time high, and the future is being built.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is foundational to OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.\n\nThe Security organization protects OpenAI’s technology, people, and products by building and operating deeply technical systems that must work reliably at massive scale. Our work underpins OpenAI’s commitments around safety, privacy, and security across research, products, and emerging platforms.\n\nThe Host Assurance team exists to make bare metal and VMs dependable & scalable foundations for OpenAI: secure by default, verifiable in practice, and resilient across providers and operating models. We operate at the trust boundary between hardware and cloud-scale orchestration, ensuring that hosts are eligible to safely run workloads with predictable security properties and auditability.\n\n\n\nAbout the Role\n\nOpenAI is seeking a Software Engineer, Host Assurance to build and operate the services, APIs, and host software that establish and maintain trust in our compute infrastructure. You will own production software from design and implementation through testing, rollout, observability, and operation. Your work will support capabilities such as machine identity, certificate issuance and enrollment, secure bootstrap, and host attestation across bare-metal and VM environments.\n\nSuccess in this role requires strong technical judgment, the ability to reason across software and host-system boundaries and learn unfamiliar parts of the stack, and a practical mindset for building systems that are secure, reliable, and usable in fast-moving production environments. The systems you build will sit on the critical path of OpenAI’s frontier infrastructure investments and will directly shape how large amounts of compute are brought online - securely, responsibly, and at global scale - underpinning long-lived commitments around privacy, security, and reliability.\n\nYou will partner closely with infrastructure, research, and confidential computing initiatives—including novel hardware platforms and emerging deployment models– to make the secure path the easiest path. This role is well suited for engineers who enjoy working across trust services, operating systems, hardware and firmware validation, and infrastructure security, and who are excited by ambiguous, high-impact problems at the boundary of hardware and large-scale systems.\n\n\n\nIn this role, you will:\n\n - Design, build, and operate components of the Host Assurance platform that establish trust in both bare-metal & VM hosts before they are eligible for production use.\n\n - Help ensure hosts are verifiably trustworthy from delivery and installation through secure bootstrap and readiness to join orchestration systems.\n\n - Build and improve systems such as machine identity, certificate issuance and enrollment, HSM-backed or key-management-backed trust services, host attestation, measurement, and baseline verification tooling.\n\n - Validate delivered hardware and firmware against vendor claims and continuously detect and manage drift over time.\n\n - Eliminate insecure bootstrap patterns while preserving deployment throughput and operational reliability. Partner with provisioning, fleet, and orchestration teams to deliver paved paths where the secure approach is the easiest approach.\n\n - Own software components through implementation, operational readiness, launch, and ongoing operation. Define readiness criteria, validate behavior under load and failure, establish monitoring and actionable alerts, plan staged rollouts and tested recovery procedures, and maintain runbooks. Use production experience to improve reliability and reduce operational burden.\n\n - Participate in production support via oncall rotation.\n\n - Help define observable, testable security properties for host platforms and improve the telemetry and validation needed to enforce them in practice.\n\n - Work across different deployment models and provider boundaries while maintaining a consistent bar for host trust outcomes.\n \n \n\nYou might thrive in this role if you:\n\n - Have strong software engineering experience building and operating reliable production systems at scale.\n\n - Bring depth in distributed systems, backend or platform engineering, operating systems, or infrastructure security. Experience with PKI, HSMs, machine identity, attestation, secure boot, or hardware security is valuable but not required.\n\n - Can reason across services, APIs, and host software, and learn the boot, firmware, and hardware trust mechanisms relevant to your work. Apply sound judgment to trust boundaries, correctness, and safe failure behavior.\n\n - Have experience writing production quality code and ability to reason clearly about failure modes, operational safety, and long-term maintainability.\n\n - Have experience supporting critical production systems at scale, such as being on-call.\n\n - Balance rigor with pragmatism, and care about making strong security controls deployable in real-world environments.\n\n - Are self-directed, low ego, and willing to work across disciplines to solve the most important problems.\n\n - Enjoy building in ambiguous spaces where the architecture is still emerging, stakes are at all time high, and the future is being built.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"11485761-b5eb-434c-8867-635e81fd150f","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"43e879b4-2459-4fa5-b93d-dcdf5883f4db","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"ea8dcb6b-870e-4f34-8a49-8db9d49fb731","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7d49af15-623e-476a-9d35-831c5c9c9bf5","title":"Researcher, Agent Safety, Oversight and System Mitigations","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-03T16:34:21.597+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7d49af15-623e-476a-9d35-831c5c9c9bf5","applyUrl":"https://jobs.ashbyhq.com/openai/7d49af15-623e-476a-9d35-831c5c9c9bf5/application","descriptionHtml":"About the Team
The Agent Safety team works to ensure that increasingly capable AI agents act safely, exercise sound judgment, and remain aligned with user intent. Our mission is to reduce the probability of severe unintended outcomes from increasingly capable AI agents while preserving their ability to act effectively and autonomously.
Our work spans three areas:
Training: Create training methods, environments and data that teach agents to make better decisions in consequential situations. We turn real-world failures into training signals that prevent similar incidents, and identify precursor behaviors and mitigations to address emerging risks.
Measurements: Build evaluations and production metrics that identify emerging risks and measure whether our interventions work.
Oversight: Develop oversight and system mitigation mechanisms that reduce harmful actions while preserving useful agent autonomy (for example future versions of auto-review).
About the Role
This role focuses on oversight and system-level mitigations that enable increasingly capable agents to operate safely and autonomously in real environments. We prioritize building oversight systems that are used in practice today, both internally and externally (see our recent work on action monitoring for codex and former code review). We also study longer-term questions about how increasingly capable agentis systems can be supervised, constrained, and corrected.
We’re looking for a safety&security minded researcher or engineer who can reason rigorously about security boundaries and agent behavior, then build and test practical mitigations. A background in AI control or security is welcome but not required.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design, build, and evaluate system-level controls for agent actions like agent-based review. Plan how they fit in a broader system including sandboxing with process isolation and permission boundaries.
Work closely with a Codex harness engineering team to productionize the AI controls.
Red-team end-to-end agentic systems to measure whether controls prevent data exfiltration, unsafe tool use, and other harmful outcomes.
Improve the safety–productivity tradeoff by measuring and reducing missed harmful actions, unnecessary blocks, approval burden, and latency.
You might thrive in this role if you:
Have strong systems or security instincts and can reason concretely about isolation boundaries, permissions, attack surfaces, and failure modes in complex systems.
Enjoy turning ambiguous safety questions into concrete threat models, reproducible experiments, and practical mitigations, and revising your approach based on evidence from deployment.
Can build robust experimental infrastructure and design evaluations that distinguish promising mitigations from brittle ones.
Are deeply interested in frontier AI alignment, safety and control.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Agent Safety team works to ensure that increasingly capable AI agents act safely, exercise sound judgment, and remain aligned with user intent. Our mission is to reduce the probability of severe unintended outcomes from increasingly capable AI agents while preserving their ability to act effectively and autonomously.\n\nOur work spans three areas:\n\n - Training: Create training methods, environments and data that teach agents to make better decisions in consequential situations. We turn real-world failures into training signals that prevent similar incidents, and identify precursor behaviors and mitigations to address emerging risks.\n\n - Measurements: Build evaluations and production metrics that identify emerging risks and measure whether our interventions work.\n\n - Oversight: Develop oversight and system mitigation mechanisms that reduce harmful actions while preserving useful agent autonomy (for example future versions of auto-review https://alignment.openai.com/auto-review/).\n\n\n\nAbout the Role\n\nThis role focuses on oversight and system-level mitigations that enable increasingly capable agents to operate safely and autonomously in real environments. We prioritize building oversight systems that are used in practice today, both internally and externally (see our recent work on action monitoring for codex https://alignment.openai.com/auto-review/ and former code review https://alignment.openai.com/scaling-code-verification/). We also study longer-term questions about how increasingly capable agentis systems can be supervised, constrained, and corrected.\n\nWe’re looking for a safety&security minded researcher or engineer who can reason rigorously about security boundaries and agent behavior, then build and test practical mitigations. A background in AI control or security is welcome but not required.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you will:\n\n - Design, build, and evaluate system-level controls for agent actions like agent-based review. Plan how they fit in a broader system including sandboxing with process isolation and permission boundaries.\n\n - Work closely with a Codex harness engineering team to productionize the AI controls.\n\n - Red-team end-to-end agentic systems to measure whether controls prevent data exfiltration, unsafe tool use, and other harmful outcomes.\n\n - Improve the safety–productivity tradeoff by measuring and reducing missed harmful actions, unnecessary blocks, approval burden, and latency.\n\n\n\nYou might thrive in this role if you:\n\n - Have strong systems or security instincts and can reason concretely about isolation boundaries, permissions, attack surfaces, and failure modes in complex systems.\n\n - Enjoy turning ambiguous safety questions into concrete threat models, reproducible experiments, and practical mitigations, and revising your approach based on evidence from deployment.\n\n - Can build robust experimental infrastructure and design evaluations that distinguish promising mitigations from brittle ones.\n\n - Are deeply interested in frontier AI alignment, safety and control.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"4d1ede8c-3d4c-4503-8408-81e4b68c5c91","title":"Full Stack Software Engineer, Product Explorations","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-03T20:29:00.146+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4d1ede8c-3d4c-4503-8408-81e4b68c5c91","applyUrl":"https://jobs.ashbyhq.com/openai/4d1ede8c-3d4c-4503-8408-81e4b68c5c91/application","descriptionHtml":"About the Team
The Product Explorations team is a small, high-ownership product exploration group focused on turning new model capabilities into impactful user experiences.
We operate across Applied and Research, working closely with product, engineering, design, and research partners to identify promising opportunities, prototype quickly, validate ideas, and determine which efforts should scale into larger product investments.
Our objective is broad: discover and build experiences that can meaningfully improve user engagement, product impact, and revenue across OpenAI’s products. We move quickly, follow strong product signals, and take ideas from early exploration to meaningful user impact.
About the Role
We are looking for product-minded full stack engineers to join the Product Explorations team and drive high-impact, net-new product explorations.
In this role, you will independently identify promising opportunities, move quickly from idea to prototype, and work across teams to validate and launch new experiences. You will operate with a high degree of autonomy, use strong product intuition, and make thoughtful decisions in ambiguous environments.
You may work on a new ChatGPT experience one week, explore a new model capability the next, and partner with Research or Applied teams to turn the strongest ideas into scalable products. This role is a strong fit for someone who enjoys building from scratch, iterating quickly, and working on projects where the path forward is not always obvious.
In this role, you will:
Identify and pursue high-leverage product and technical opportunities across OpenAI’s products
Move quickly from idea to prototype, validation, launch, and iteration
Build full stack product experiences that unlock value from new model capabilities
Work closely with Research, Applied, product, design, data science, and engineering partners
Use user feedback, product signals, and experimentation to determine which ideas should scale
Drive alignment across teams and helping shape a culture of speed, ownership, curiosity, and thoughtful experimentation
You might thrive in this role if you:
Have experience building and shipping full stack product experiences, from early prototypes through production
Thrive in early-stage, highly iterative environments and can move quickly from idea to execution with limited structure
Bring strong product intuition and an ability to identify what matters most for users and the business
Communicate clearly and collaborate effectively across engineering, product, design, and research
Bring a high degree of autonomy, agency, and ownership in ambiguous environments
Want to work at the intersection of model capabilities, product development, and user impact
Location:
This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Product Explorations team is a small, high-ownership product exploration group focused on turning new model capabilities into impactful user experiences.\n\nWe operate across Applied and Research, working closely with product, engineering, design, and research partners to identify promising opportunities, prototype quickly, validate ideas, and determine which efforts should scale into larger product investments.\n\nOur objective is broad: discover and build experiences that can meaningfully improve user engagement, product impact, and revenue across OpenAI’s products. We move quickly, follow strong product signals, and take ideas from early exploration to meaningful user impact.\n\n\n\nAbout the Role\n\nWe are looking for product-minded full stack engineers to join the Product Explorations team and drive high-impact, net-new product explorations.\n\nIn this role, you will independently identify promising opportunities, move quickly from idea to prototype, and work across teams to validate and launch new experiences. You will operate with a high degree of autonomy, use strong product intuition, and make thoughtful decisions in ambiguous environments.\n\nYou may work on a new ChatGPT experience one week, explore a new model capability the next, and partner with Research or Applied teams to turn the strongest ideas into scalable products. This role is a strong fit for someone who enjoys building from scratch, iterating quickly, and working on projects where the path forward is not always obvious.\n\n\n\nIn this role, you will:\n\n - Identify and pursue high-leverage product and technical opportunities across OpenAI’s products\n\n - Move quickly from idea to prototype, validation, launch, and iteration\n\n - Build full stack product experiences that unlock value from new model capabilities\n\n - Work closely with Research, Applied, product, design, data science, and engineering partners\n\n - Use user feedback, product signals, and experimentation to determine which ideas should scale\n\n - Drive alignment across teams and helping shape a culture of speed, ownership, curiosity, and thoughtful experimentation\n\n\n\nYou might thrive in this role if you:\n\n - Have experience building and shipping full stack product experiences, from early prototypes through production\n\n - Thrive in early-stage, highly iterative environments and can move quickly from idea to execution with limited structure\n\n - Bring strong product intuition and an ability to identify what matters most for users and the business\n\n - Communicate clearly and collaborate effectively across engineering, product, design, and research\n\n - Bring a high degree of autonomy, agency, and ownership in ambiguous environments\n\n - Want to work at the intersection of model capabilities, product development, and user impact\n\n\n\nLocation:\n\n - This role is exclusively based in our San Francisco HQ. We offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $385K","compensationTiers":[{"id":"7f96feb9-abca-48e7-be8e-398c7b1aae63","tierSummary":"$207K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"50329c60-1f16-414c-b555-324b102a7fb3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c313fef0-5ce2-4cb0-90b9-05d9f1235e98","summary":"$207K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":385000}]}},{"id":"485cda77-5d8f-4aaa-bca5-916b011477e6","title":"Applied AI Engineer, Government ","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-08T16:59:01.596+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/485cda77-5d8f-4aaa-bca5-916b011477e6","applyUrl":"https://jobs.ashbyhq.com/openai/485cda77-5d8f-4aaa-bca5-916b011477e6/application","descriptionHtml":"About the Team
The mission of the Applied AI Engineering team is to enable the secure and impactful implementation of GenAI solutions. We serve as technical thought partners and trusted advisors to our clients, ideating high-value use cases and providing the hands-on guidance necessary to drive projects into production. In this role within the Government team, you will empower agencies to evolve their operations through automated content synthesis, advanced search capabilities, and bespoke applications leveraging our latest foundational technologies and models.
About the Role
We are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams.
This role is based in Washington, DC. We offer relocation support to new employees.
In this role, you will:
Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API and other OpenAI foundational technologies like Codex.
Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.
Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance, often in collaboration with systems integrators and implementation partners.
Forge and manage relationships with our customers’ and implementation partners’ leadership and stakeholders to ensure the successful deployment and scale of their applications.
Contribute to our open-source developer and enterprise resources.
Scale the Deployment Engineering function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.
Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.
You’ll thrive in this role if you:
Hold an active TS/SCI clearance
Bring 7+ years of technical consulting (or equivalent) experience with public sector customers (U.S. federal preferred), bridging technical teams and senior stakeholders.
Have successfully led GenAI or traditional ML implementations for government agencies in close collaboration with systems integrators and implementation partners.
Understand network and cloud architecture, including experience with on-premise deployments.
Are an effective and polished communicator who can translate business and technical topics to all audiences.
Have industry experience in programming languages like Python, Go, or Typescript.
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe mission of the Applied AI Engineering team is to enable the secure and impactful implementation of GenAI solutions. We serve as technical thought partners and trusted advisors to our clients, ideating high-value use cases and providing the hands-on guidance necessary to drive projects into production. In this role within the Government team, you will empower agencies to evolve their operations through automated content synthesis, advanced search capabilities, and bespoke applications leveraging our latest foundational technologies and models.\n\nAbout the Role\n\nWe are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams.\n\n\n\nThis role is based in Washington, DC. We offer relocation support to new employees.\n\n\n\nIn this role, you will:\n\n - Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API and other OpenAI foundational technologies like Codex.\n\n - Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.\n\n - Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance, often in collaboration with systems integrators and implementation partners.\n\n - Forge and manage relationships with our customers’ and implementation partners’ leadership and stakeholders to ensure the successful deployment and scale of their applications.\n\n - Contribute to our open-source developer and enterprise resources.\n\n - Scale the Deployment Engineering function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.\n\n - Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.\n\nYou’ll thrive in this role if you:\n\n - Hold an active TS/SCI clearance \n\n - Bring 7+ years of technical consulting (or equivalent) experience with public sector customers (U.S. federal preferred), bridging technical teams and senior stakeholders.\n\n - Have successfully led GenAI or traditional ML implementations for government agencies in close collaboration with systems integrators and implementation partners.\n\n - Understand network and cloud architecture, including experience with on-premise deployments.\n\n - Are an effective and polished communicator who can translate business and technical topics to all audiences.\n\n - Have industry experience in programming languages like Python, Go, or Typescript.\n\n - Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n - Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$211K – $302K • Offers Equity","scrapeableCompensationSalarySummary":"$211K - $302K","compensationTiers":[{"id":"affef4f8-81ef-43a9-bc84-c697890452e8","tierSummary":"$211K – $302K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"db113558-fe85-4901-9a8b-191c68878b1b","summary":"$211K – $302K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":211000,"maxValue":302000},{"id":"b7e58407-1811-4f2b-9646-d6f498e1fb69","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":211000,"maxValue":302000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a14780e7-0316-478c-8e6a-d7629c31c49d","title":"Software Engineer, HSM Infrastructure Security, Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-04T23:40:07.105+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a14780e7-0316-478c-8e6a-d7629c31c49d","applyUrl":"https://jobs.ashbyhq.com/openai/a14780e7-0316-478c-8e6a-d7629c31c49d/application","descriptionHtml":"We are hiring a Security Software Engineer to design and implement the hardware-backed security foundations used across OpenAI’s device ecosystem.
A central focus of this role is hardening the boundary between our policy systems and the HSMs that protect sensitive cryptographic keys. This boundary determines which operations may be performed, what may be signed, which policies must be satisfied, and how changes to trusted software and policy are authorized.
You will develop security-critical software and firmware within, or immediately adjacent to, an HSM trust boundary. Depending on your background, this may include HSM trusted applications, firmware services, cryptographic mechanisms, device drivers, PKCS#11 components, secure-provisioning protocols, or signing-policy enforcement systems.
This is a hands-on software-engineering role. You will be expected to design systems, write and review production code, debug across hardware and software boundaries, and carry projects from initial requirements through deployment. It is not an HSM administration, PKI operations, compliance, or architecture-only position.
In This Role, You Will
Design and implement security-critical software and firmware for HSMs, secure elements, trusted execution environments, and hardware roots of trust.
Build and harden the policy-to-HSM boundary responsible for authorizing certificate issuance and cryptographic signing operations.
Develop HSM trusted applications, firmware components, host interfaces, device drivers, SDKs, or cryptographic service integrations.
Implement or extend cryptographic interfaces such as PKCS#11, OpenSSL providers or engines, platform key-storage APIs, or comparable hardware-security interfaces.
Build firmware and software that cryptographically enforces key generation, provisioning, usage, rotation, recovery, and destruction policies.
Design and implement HSM-backed certificate authority, code-signing, key-management, and device-identity systems.
Develop end-to-end cryptographic protocols spanning devices, secure hardware, policy services, and backend infrastructure.
Build security capabilities supporting device attestation, secure boot, factory provisioning and restoration, user registration, and authentication.
Design controls that make trusted software and policy changes verifiable, auditable, and subject to appropriate multi-party authorization.
Write, review, test, and audit secure embedded software for resource-constrained environments.
Develop test harnesses, emulators, fuzzers, and fault-injection tooling to validate security properties and failure behavior.
Threat-model hardware and software trust boundaries and translate findings into concrete engineering improvements.
Partner with hardware, firmware, infrastructure, application, and security teams to integrate secure-by-default capabilities into production systems.
Help establish engineering standards for HSM development, applied cryptography, secure key management, and certificate infrastructure.
Minimum Qualifications
5+ years experience building secure embedded firmware for constrained environments
Deep programming experience in C, C++, or Rust.
You Might Thrive in This Role If You Have
A strong track record of designing, implementing, debugging, and shipping production systems software.
Hands-on experience developing security-critical software or firmware within, or directly adjacent to, an HSM, secure element, TEE, or hardware root of trust.
Experience developing one or more of the following:
HSM firmware or trusted applications
Cryptographic mechanisms or hardware-accelerated cryptographic services
HSM device drivers, host libraries, SDKs, or middleware
PKCS#11 providers, mechanisms, or integrations
Secure key-provisioning or key-injection protocols
HSM-backed certificate authority or code-signing systems
Signing-policy enforcement within a hardware-backed trust boundary
Strong knowledge of applied cryptography, digital signatures, key hierarchies, secure key management, and cryptographic protocol design.
Experience with PKI, X.509 certificates, certificate authorities, certificate issuance, and certificate lifecycle protocols.
Familiarity with secure boot, measured boot, device identity, remote attestation, or hardware-backed storage.
Experience reasoning about concurrency, memory safety, privilege separation, hardware interfaces, failure modes, and side-channel or physical attack considerations.
The ability to evaluate security designs and personally implement the software required to realize them.
Clear communication skills and the ability to collaborate across hardware, firmware, backend, and product teams.
Additional Experience That May Be Helpful
Firmware development for ARM TrustZone or another trusted execution environment.
Experience with commercial or cloud HSM platforms such as Thales Luna, Entrust/nShield, Utimaco, Marvell LiquidSecurity, AWS CloudHSM, or comparable systems.
Experience with PKCS#11, KMIP, OpenSSL providers or engines, secure-element APIs, or platform-native key-storage frameworks.
Device manufacturing, secure provisioning, factory restore, or silicon bring-up experience.
Secure boot ROM, bootloader, firmware-signing, anti-rollback, or authenticated-update development.
Developing trusted applications or cryptographic services inside an HSM or secure coprocessor.
Hardware/software co-design involving cryptographic accelerators, secure processors, or custom silicon.
Multi-party authorization, quorum-controlled deployments, tamper-resistant audit mechanisms, or attestable policy systems.
Secure or private storage systems based on hardware-protected keys.
Experience sustaining high-assurance security software in production.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"We are hiring a Security Software Engineer to design and implement the hardware-backed security foundations used across OpenAI’s device ecosystem.\n\n\n\nA central focus of this role is hardening the boundary between our policy systems and the HSMs that protect sensitive cryptographic keys. This boundary determines which operations may be performed, what may be signed, which policies must be satisfied, and how changes to trusted software and policy are authorized.\n\n\n\nYou will develop security-critical software and firmware within, or immediately adjacent to, an HSM trust boundary. Depending on your background, this may include HSM trusted applications, firmware services, cryptographic mechanisms, device drivers, PKCS#11 components, secure-provisioning protocols, or signing-policy enforcement systems.\n\n\n\nThis is a hands-on software-engineering role. You will be expected to design systems, write and review production code, debug across hardware and software boundaries, and carry projects from initial requirements through deployment. It is not an HSM administration, PKI operations, compliance, or architecture-only position.\n\n\n\nIn This Role, You Will\n\n - Design and implement security-critical software and firmware for HSMs, secure elements, trusted execution environments, and hardware roots of trust.\n\n - Build and harden the policy-to-HSM boundary responsible for authorizing certificate issuance and cryptographic signing operations.\n\n - Develop HSM trusted applications, firmware components, host interfaces, device drivers, SDKs, or cryptographic service integrations.\n\n - Implement or extend cryptographic interfaces such as PKCS#11, OpenSSL providers or engines, platform key-storage APIs, or comparable hardware-security interfaces.\n\n - Build firmware and software that cryptographically enforces key generation, provisioning, usage, rotation, recovery, and destruction policies.\n\n - Design and implement HSM-backed certificate authority, code-signing, key-management, and device-identity systems.\n\n - Develop end-to-end cryptographic protocols spanning devices, secure hardware, policy services, and backend infrastructure.\n\n - Build security capabilities supporting device attestation, secure boot, factory provisioning and restoration, user registration, and authentication.\n\n - Design controls that make trusted software and policy changes verifiable, auditable, and subject to appropriate multi-party authorization.\n\n - Write, review, test, and audit secure embedded software for resource-constrained environments.\n\n - Develop test harnesses, emulators, fuzzers, and fault-injection tooling to validate security properties and failure behavior.\n\n - Threat-model hardware and software trust boundaries and translate findings into concrete engineering improvements.\n\n - Partner with hardware, firmware, infrastructure, application, and security teams to integrate secure-by-default capabilities into production systems.\n\n - Help establish engineering standards for HSM development, applied cryptography, secure key management, and certificate infrastructure.\n\n\n\nMinimum Qualifications\n\n - 5+ years experience building secure embedded firmware for constrained environments\n\n - Deep programming experience in C, C++, or Rust.\n\n\n\nYou Might Thrive in This Role If You Have\n\n - A strong track record of designing, implementing, debugging, and shipping production systems software.\n\n - Hands-on experience developing security-critical software or firmware within, or directly adjacent to, an HSM, secure element, TEE, or hardware root of trust.\n\n - Experience developing one or more of the following:\n \n - HSM firmware or trusted applications\n \n - Cryptographic mechanisms or hardware-accelerated cryptographic services\n \n - HSM device drivers, host libraries, SDKs, or middleware\n \n - PKCS#11 providers, mechanisms, or integrations\n \n - Secure key-provisioning or key-injection protocols\n \n - HSM-backed certificate authority or code-signing systems\n \n - Signing-policy enforcement within a hardware-backed trust boundary\n\n - Strong knowledge of applied cryptography, digital signatures, key hierarchies, secure key management, and cryptographic protocol design.\n\n - Experience with PKI, X.509 certificates, certificate authorities, certificate issuance, and certificate lifecycle protocols.\n\n - Familiarity with secure boot, measured boot, device identity, remote attestation, or hardware-backed storage.\n\n - Experience reasoning about concurrency, memory safety, privilege separation, hardware interfaces, failure modes, and side-channel or physical attack considerations.\n\n - The ability to evaluate security designs and personally implement the software required to realize them.\n\n - Clear communication skills and the ability to collaborate across hardware, firmware, backend, and product teams.\n\n\n\nAdditional Experience That May Be Helpful\n\n - Firmware development for ARM TrustZone or another trusted execution environment.\n\n - Experience with commercial or cloud HSM platforms such as Thales Luna, Entrust/nShield, Utimaco, Marvell LiquidSecurity, AWS CloudHSM, or comparable systems.\n\n - Experience with PKCS#11, KMIP, OpenSSL providers or engines, secure-element APIs, or platform-native key-storage frameworks.\n\n - Device manufacturing, secure provisioning, factory restore, or silicon bring-up experience.\n\n - Secure boot ROM, bootloader, firmware-signing, anti-rollback, or authenticated-update development.\n\n - Developing trusted applications or cryptographic services inside an HSM or secure coprocessor.\n\n - Hardware/software co-design involving cryptographic accelerators, secure processors, or custom silicon.\n\n - Multi-party authorization, quorum-controlled deployments, tamper-resistant audit mechanisms, or attestable policy systems.\n\n - Secure or private storage systems based on hardware-protected keys.\n\n - Experience sustaining high-assurance security software in production.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"7ad6da6f-cf92-4e58-b915-44c210ef5332","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"477e683c-ed7d-4259-97bf-e2c28e914dc9","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"c70d3969-b01b-4e29-aa7b-740845ad5266","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0a7f5df1-f5aa-4df6-98a8-5afbc660782b","title":"Technical Program Manager, Applied Infrastructure","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2025-05-02T02:28:39.912+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0a7f5df1-f5aa-4df6-98a8-5afbc660782b","applyUrl":"https://jobs.ashbyhq.com/openai/0a7f5df1-f5aa-4df6-98a8-5afbc660782b/application","descriptionHtml":"The Applied team safely brings OpenAI’s technology to the world, powering products like ChatGPT, and the APIs for GPT and more. Behind these products is a complex and rapidly evolving infrastructure platform that enables scale, performance, and safety. The Applied Infrastructure TPM team partners across engineering to lead foundational programs that ensure OpenAI’s infrastructure can meet current and future demand.
About the Role
We’re looking for a seasoned Technical Program Manager to drive critical infrastructure programs across the Applied organization. This TPM will focus on cross-cutting initiatives such as general compute capacity planning, process transformation, cost and quota attribution and optimization, and coordination across infrastructure and product stakeholders. There will also be focus on evolving OpenAI’s infrastructure to support growth, scale and new products. This work is core to how OpenAI manages and grows its infrastructure footprint in a disciplined, scalable way.
Location: San Francisco, CA (Hybrid – 3 days/week in-office)
Serve as the DRI for complex infrastructure programs spanning CPU planning, orchestration, and other resource management domains (e.g. networking, storage).
Build and operationalize systems to capture demand signals, model future capacity needs, and align infrastructure planning across internal teams and partners external to the company.
Partner closely with Infrastructure, Product and Finance teams to forecast infrastructure usage patterns and ensure supply/demand alignment.
Lead cost attribution and quota enforcement programs to promote stability and ensure equitable access to resources across teams.
Drive simplification and standardization of infrastructure tooling and processes across Applied and Infra organizations.
Drive cross functional programs to evolve our infrastructure to support new growth and scale
Work with external vendors and partners (e.g., cloud providers) to manage delivery schedules, capacity projections, and cost growth.
Communicate project risks, progress, and key decisions clearly to technical and executive stakeholders.
Have 7+ years of experience leading large-scale, technical infrastructure programs, especially in compute resource planning, system scalability, or platform engineering.
Understand how cloud infrastructure, distributed systems, and foundational infra components (compute, storage, networking) come together to power complex products.
Have worked with hyperscalers or cloud providers (e.g. Azure) to manage infrastructure delivery and planning cycles.
Are structured and detail-oriented, with the ability to untangle complex dependencies and drive clarity across ambiguous problem spaces.
Excel at building durable processes, driving alignment across teams, and communicating clearly across technical and business audiences.
Can navigate complex and ambiguous problems at the intersection of infrastructure and business
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"TECHNICAL PROGRAM MANAGER – APPLIED INFRASTRUCTURE\n\n\n\n\nABOUT THE TEAM\n\nThe Applied team safely brings OpenAI’s technology to the world, powering products like ChatGPT, and the APIs for GPT and more. Behind these products is a complex and rapidly evolving infrastructure platform that enables scale, performance, and safety. The Applied Infrastructure TPM team partners across engineering to lead foundational programs that ensure OpenAI’s infrastructure can meet current and future demand.\n\n\nAbout the Role\nWe’re looking for a seasoned Technical Program Manager to drive critical infrastructure programs across the Applied organization. This TPM will focus on cross-cutting initiatives such as general compute capacity planning, process transformation, cost and quota attribution and optimization, and coordination across infrastructure and product stakeholders. There will also be focus on evolving OpenAI’s infrastructure to support growth, scale and new products. This work is core to how OpenAI manages and grows its infrastructure footprint in a disciplined, scalable way.\n\nLocation: San Francisco, CA (Hybrid – 3 days/week in-office)\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Serve as the DRI for complex infrastructure programs spanning CPU planning, orchestration, and other resource management domains (e.g. networking, storage).\n\n - Build and operationalize systems to capture demand signals, model future capacity needs, and align infrastructure planning across internal teams and partners external to the company.\n\n - Partner closely with Infrastructure, Product and Finance teams to forecast infrastructure usage patterns and ensure supply/demand alignment.\n\n - Lead cost attribution and quota enforcement programs to promote stability and ensure equitable access to resources across teams.\n\n - Drive simplification and standardization of infrastructure tooling and processes across Applied and Infra organizations.\n\n - Drive cross functional programs to evolve our infrastructure to support new growth and scale\n\n - Work with external vendors and partners (e.g., cloud providers) to manage delivery schedules, capacity projections, and cost growth.\n\n - Communicate project risks, progress, and key decisions clearly to technical and executive stakeholders.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 7+ years of experience leading large-scale, technical infrastructure programs, especially in compute resource planning, system scalability, or platform engineering.\n\n - Understand how cloud infrastructure, distributed systems, and foundational infra components (compute, storage, networking) come together to power complex products.\n\n - Have worked with hyperscalers or cloud providers (e.g. Azure) to manage infrastructure delivery and planning cycles.\n\n - Are structured and detail-oriented, with the ability to untangle complex dependencies and drive clarity across ambiguous problem spaces.\n\n - Excel at building durable processes, driving alignment across teams, and communicating clearly across technical and business audiences.\n\n - Can navigate complex and ambiguous problems at the intersection of infrastructure and business\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $445K","compensationTiers":[{"id":"f8f82fc4-1afd-468b-a667-155caf0b04fd","tierSummary":"$257K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4de1bf22-caa0-4d48-865c-f73c207d66a3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a6d0205e-f69e-49ce-a9bb-65f132bc13a3","summary":"$257K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":445000}]}},{"id":"d97380fa-d935-43ec-ad4f-6a7f810b21f2","title":"Hardware Systems Planning Lead (1P)","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-04T21:06:57.801+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d97380fa-d935-43ec-ad4f-6a7f810b21f2","applyUrl":"https://jobs.ashbyhq.com/openai/d97380fa-d935-43ec-ad4f-6a7f810b21f2/application","descriptionHtml":"About the Team
OpenAI’s 1P Hardware Systems team operates at the intersection of Hardware Engineering, Infrastructure, Supply Chain, Manufacturing, Deployment, and Finance to translate infrastructure demand into an executable systems plan.
The Planning Lead connects system demand and deployment timing to site and configuration requirements, power availability, XPU needs, hardware supply commitments, manufacturing capacity, and site readiness.
About the Role
OpenAI is seeking a 1P Hardware Systems Planning Lead to own the integrated demand, supply, and deployment plan for our 1P AI infrastructure systems. This role will connect infrastructure demand and site power availability to system configurations, XPU requirements, and hardware supply commitments—creating a single, actionable view of whether our deployment plan can be met.
You will establish the planning mechanisms that allow teams to see what changed, understand the impact, and act quickly when demand, supply, configuration, site readiness, or power timing moves. You will work across Hardware Engineering, Infrastructure, Supply Chain, Strategic Sourcing, Manufacturing, Deployment, and Finance to identify gaps early and drive recovery plans to closure.
This is a highly cross-functional role for someone who combines systems-level thinking, strong analytical judgment, and rigorous program execution. The ideal candidate can turn complex and changing inputs into a clear operating plan, surface the decisions that matter, and drive accountability across teams without relying on formal authority. Success also requires strong communication judgment: the ability to align cross-functional teams, brief leadership at a concise and decision-oriented level, and go deep into the underlying assumptions, dependencies, risks, and recovery plans when needed.
Responsibilities
Integrated Planning - Own the integrated planning process for 1P hardware systems, connecting system demand, deployment timing, site and configuration requirements, power availability, XPU needs, and supply commitments.
Maintain a clear, decision-ready supply plan that shows changes from the prior plan; weekly pull-ins and push-outs; site, deployment, and system-configuration impacts; power availability assumptions and timing; system demand and corresponding XPU requirements; current supplier and manufacturing commitments; gaps between forecast, requirements, and committed supply; and recovery actions with accountable owners and target closure dates.
Validate that the end-to-end supply plan is executable, including the timing and dependencies across components, XPU availability, system integration, factory capacity, site readiness, and deployment.
Operating Cadence & Change Management - Lead a weekly deployment and supply review focused on material changes, emerging risks, required decisions, and recovery-plan execution.
Publish and maintain a weekly delta report that clearly explains what changed, why it changed, and the downstream impact to deployments, sites, configurations, power, and supply.
Track forecast-versus-commit gaps at a weekly level, identify the underlying constraints, and drive recovery plans with named owners and dates.
Coordinate the biweekly end-to-end supply picture update for leadership and key stakeholders, including the latest system forecast; how the forecast aligns with site power availability and timing; current supply commitments; weekly gaps to commit; and the plan and timing to close each gap.
Cross-Functional Execution & Risk Management - Partner with Hardware Engineering and Infrastructure teams to translate roadmap, configuration, and deployment changes into updated system and XPU requirements.
Work through the Supply Chain team to pressure-test commitments with manufacturing partners and suppliers, understand constraints, and establish credible recovery paths.
Anticipate supply and deployment risks, develop scenarios and tradeoffs, and provide crisp recommendations to senior leaders.
Process & Operational Scaling - Build scalable planning models, reporting standards, and operating mechanisms that improve forecast accuracy, change control, traceability, and executive decision-making as 1P infrastructure scales.
Qualifications
Minimum Qualifications
Significant experience in hardware systems planning, supply planning, program management, operations, or a related role supporting complex, high-volume technology products or infrastructure.
Strong understanding of the dependencies among hardware demand, component supply, manufacturing capacity, system configurations, site readiness, power availability, and deployment schedules.
Experience building and managing integrated demand-and-supply plans at weekly granularity, including forecast changes, supply commits, gaps, scenarios, and recovery actions.
Demonstrated ability to pressure-test whether a plan is executable rather than simply consolidating inputs from different teams.
Exceptional analytical skills and the ability to translate complex datasets and technical dependencies into clear insights, decisions, and actions.
Strong program leadership, including experience establishing operating cadences, driving cross-functional accountability, and closing issues across organizations.
Demonstrated experience communicating effectively across cross-functional teams and with senior leadership, with the judgment to tailor the level of detail to the audience—distilling complex issues into concise, decision-ready updates while going deep on assumptions, dependencies, risks, and recovery plans when needed.
Comfortable operating in a fast-moving, high-ambiguity environment where requirements, priorities, and constraints evolve quickly.
High ownership, sound judgment, and a bias toward surfacing risks early and driving them through resolution.
Preferred Qualifications
Experience with AI infrastructure, hyperscale data centers, or accelerator systems.
Experience with semiconductors, server or rack manufacturing, or complex hardware supply chains.
What Success Looks Like
A single, trusted view of 1P hardware system demand, supply commitments, deployment timing, and associated gaps.
Clear weekly visibility into changes, pull-ins, push-outs, and their impact on sites, configurations, power, systems, and XPUs.
Early identification of risks to the deployment plan, with quantified impact and actionable recovery paths.
Work through SCPM and strategic sourcing to ensure every material gap has a clear recovery plan, accountable owner, target date, and escalation path.
Forecast, supply, manufacturing, site-readiness, and power assumptions remain aligned across teams.
Leadership receives a concise, consistent, and decision-oriented biweekly view of the end-to-end supply picture.
Planning processes and tools scale with the pace, volume, and complexity of OpenAI’s 1P infrastructure roadmap.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s 1P Hardware Systems team operates at the intersection of Hardware Engineering, Infrastructure, Supply Chain, Manufacturing, Deployment, and Finance to translate infrastructure demand into an executable systems plan.\n\nThe Planning Lead connects system demand and deployment timing to site and configuration requirements, power availability, XPU needs, hardware supply commitments, manufacturing capacity, and site readiness.\n\n\n\nAbout the Role\n\nOpenAI is seeking a 1P Hardware Systems Planning Lead to own the integrated demand, supply, and deployment plan for our 1P AI infrastructure systems. This role will connect infrastructure demand and site power availability to system configurations, XPU requirements, and hardware supply commitments—creating a single, actionable view of whether our deployment plan can be met.\n\nYou will establish the planning mechanisms that allow teams to see what changed, understand the impact, and act quickly when demand, supply, configuration, site readiness, or power timing moves. You will work across Hardware Engineering, Infrastructure, Supply Chain, Strategic Sourcing, Manufacturing, Deployment, and Finance to identify gaps early and drive recovery plans to closure.\n\nThis is a highly cross-functional role for someone who combines systems-level thinking, strong analytical judgment, and rigorous program execution. The ideal candidate can turn complex and changing inputs into a clear operating plan, surface the decisions that matter, and drive accountability across teams without relying on formal authority. Success also requires strong communication judgment: the ability to align cross-functional teams, brief leadership at a concise and decision-oriented level, and go deep into the underlying assumptions, dependencies, risks, and recovery plans when needed.\n\n\n\nResponsibilities\n\n - Integrated Planning - Own the integrated planning process for 1P hardware systems, connecting system demand, deployment timing, site and configuration requirements, power availability, XPU needs, and supply commitments.\n\n - Maintain a clear, decision-ready supply plan that shows changes from the prior plan; weekly pull-ins and push-outs; site, deployment, and system-configuration impacts; power availability assumptions and timing; system demand and corresponding XPU requirements; current supplier and manufacturing commitments; gaps between forecast, requirements, and committed supply; and recovery actions with accountable owners and target closure dates.\n\n - Validate that the end-to-end supply plan is executable, including the timing and dependencies across components, XPU availability, system integration, factory capacity, site readiness, and deployment.\n\n - Operating Cadence & Change Management - Lead a weekly deployment and supply review focused on material changes, emerging risks, required decisions, and recovery-plan execution.\n\n - Publish and maintain a weekly delta report that clearly explains what changed, why it changed, and the downstream impact to deployments, sites, configurations, power, and supply.\n\n - Track forecast-versus-commit gaps at a weekly level, identify the underlying constraints, and drive recovery plans with named owners and dates.\n\n - Coordinate the biweekly end-to-end supply picture update for leadership and key stakeholders, including the latest system forecast; how the forecast aligns with site power availability and timing; current supply commitments; weekly gaps to commit; and the plan and timing to close each gap.\n\n - Cross-Functional Execution & Risk Management - Partner with Hardware Engineering and Infrastructure teams to translate roadmap, configuration, and deployment changes into updated system and XPU requirements.\n\n - Work through the Supply Chain team to pressure-test commitments with manufacturing partners and suppliers, understand constraints, and establish credible recovery paths.\n\n - Anticipate supply and deployment risks, develop scenarios and tradeoffs, and provide crisp recommendations to senior leaders.\n\n - Process & Operational Scaling - Build scalable planning models, reporting standards, and operating mechanisms that improve forecast accuracy, change control, traceability, and executive decision-making as 1P infrastructure scales.\n\n\n\nQualifications\n\nMinimum Qualifications\n\n - Significant experience in hardware systems planning, supply planning, program management, operations, or a related role supporting complex, high-volume technology products or infrastructure.\n\n - Strong understanding of the dependencies among hardware demand, component supply, manufacturing capacity, system configurations, site readiness, power availability, and deployment schedules.\n\n - Experience building and managing integrated demand-and-supply plans at weekly granularity, including forecast changes, supply commits, gaps, scenarios, and recovery actions.\n\n - Demonstrated ability to pressure-test whether a plan is executable rather than simply consolidating inputs from different teams.\n\n - Exceptional analytical skills and the ability to translate complex datasets and technical dependencies into clear insights, decisions, and actions.\n\n - Strong program leadership, including experience establishing operating cadences, driving cross-functional accountability, and closing issues across organizations.\n\n - Demonstrated experience communicating effectively across cross-functional teams and with senior leadership, with the judgment to tailor the level of detail to the audience—distilling complex issues into concise, decision-ready updates while going deep on assumptions, dependencies, risks, and recovery plans when needed.\n\n - Comfortable operating in a fast-moving, high-ambiguity environment where requirements, priorities, and constraints evolve quickly.\n\n - High ownership, sound judgment, and a bias toward surfacing risks early and driving them through resolution.\n\nPreferred Qualifications\n\n - Experience with AI infrastructure, hyperscale data centers, or accelerator systems.\n\n - Experience with semiconductors, server or rack manufacturing, or complex hardware supply chains.\n\n\n\nWhat Success Looks Like\n\n - A single, trusted view of 1P hardware system demand, supply commitments, deployment timing, and associated gaps.\n\n - Clear weekly visibility into changes, pull-ins, push-outs, and their impact on sites, configurations, power, systems, and XPUs.\n\n - Early identification of risks to the deployment plan, with quantified impact and actionable recovery paths.\n\n - Work through SCPM and strategic sourcing to ensure every material gap has a clear recovery plan, accountable owner, target date, and escalation path.\n\n - Forecast, supply, manufacturing, site-readiness, and power assumptions remain aligned across teams.\n\n - Leadership receives a concise, consistent, and decision-oriented biweekly view of the end-to-end supply picture.\n\n - Planning processes and tools scale with the pace, volume, and complexity of OpenAI’s 1P infrastructure roadmap.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $344K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $344K","compensationTiers":[{"id":"65a3e2ab-dd1e-4b17-a52f-8c2fea0fc4f0","tierSummary":"$257K – $344K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"16672bc6-e95a-4738-a7e6-8b5b4cc5cd3c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"db6a6cb7-504e-4fa1-8c29-d108f9155211","summary":"$257K – $344K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":344000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":344000}]}},{"id":"4a4a2604-b4b3-4944-a2a2-4ec4c5261d7d","title":"Technical Program Manager, Infrastructure Systems & Tooling","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-04T19:12:38.859+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4a4a2604-b4b3-4944-a2a2-4ec4c5261d7d","applyUrl":"https://jobs.ashbyhq.com/openai/4a4a2604-b4b3-4944-a2a2-4ec4c5261d7d/application","descriptionHtml":"About the Team
OpenAI's Industrial Compute organization is building and operating the infrastructure foundation for the next generation of AI. Infrastructure Operations works across facilities, hardware, network operations, incident management, data center engineering, delivery teams, and external partners to bring capacity online safely, understand its operational state, and improve it over time.
As OpenAI's data center portfolio grows across first-party and partner-delivered capacity, the organization needs clear goals, trusted data, repeatable processes, and systems that make ownership, risk, readiness, and performance visible. This role will help build the operating mechanisms that allow Infrastructure Operations to scale with rigor.
About the Role
We are seeking a Technical Program Manager to own the systems, data, reporting, governance, and program-management backbone for Infrastructure Operations. Reporting to the Delivery & Operations Lead, you will translate strategy into executable goals and operating cadences, turn operational needs into software and data solutions, and create the mechanisms that keep a rapidly evolving organization aligned and accountable.
This role will also own the current 1P+3P delivery-tracking layer within Operations: milestones, delivery timelines, quantity forecasts, risks, decisions, and executive reporting. You will partner closely with 1P Delivery Program Management, Compute TPMs, Data Center Engineering, construction, commissioning, and operations leaders to ensure that delivery information becomes complete, usable input for readiness, handover, and ongoing operations.
You will own program health and the operating system around it: the goals, data definitions, workflows, reporting, decision paths, and follow-through that help functional DRIs execute. The ideal candidate is comfortable in ambiguity, technically fluent enough to implement real systems, and relentless about converting scattered information into durable mechanisms.
Key Responsibilities
Establish and run Infrastructure Operations' goal-setting and operating cadence, including quarterly goals, weekly performance reviews, prioritization, action tracking, decision logs, escalation paths, and closure criteria.
Translate leadership priorities into clear programs with owners, milestones, dependencies, success metrics, and resourcing assumptions; maintain source-of-truth hygiene across goals, status, dates, risks, and decisions.
Build and operate dashboards, scorecards, and executive-ready reporting for operational health, capacity readiness, SLA and MTTR performance, delivery pipeline status, and material risks.
Define authoritative data models and reporting standards for milestones, timelines, delivery risk, capacity state, readiness, handover, exceptions, and operational performance; drive consistent adoption across the portfolio.
Own the 1P+3P delivery-tracking program across sites and partners, integrating schedule and progress inputs, maintaining quantity and timeline forecasts, surfacing risks early, and driving cross-functional follow-through.
Define Operations' requirements for capacity acceptance and operational handover, including readiness evidence, risk and exception workflows, approvals, sign-offs, and post-handover action tracking.
Own the Information Governance Process and controlled-document lifecycle across relevant Operations workflows, including standards, procedures, work instructions, templates, ownership, approvals, versioning, exceptions, and obsolescence.
Lead operations software and tooling implementations from discovery through rollout: map workflows, write requirements, design data and integration patterns, partner with engineering and vendors, test solutions, and drive adoption.
Improve the connections among reporting, ticketing, knowledge, delivery-tracking, sourcing, and operational systems so teams can work from consistent data instead of manual, fragmented updates.
Program-manage cross-functional initiatives across Infrastructure Operations and its interfaces with Data Center Engineering, Compute TPMs, 1P Delivery, construction, commissioning, sourcing, and external infrastructure partners.
Coordinate internal and external resources supporting systems, dashboards, process design, and document governance; make dependencies and ownership explicit while keeping functional DRIs accountable for their domains.
Capture lessons learned, identify recurring operational bottlenecks, and implement automation and process improvements that make the organization more predictable, scalable, and effective.
Qualifications
Have 8+ years of experience in technical program management, operations program management, infrastructure delivery, operations transformation, or a comparable role in a complex technical environment.
Have led end-to-end software or systems implementations for an operations organization, including workflow discovery, requirements, data models, integrations, testing, rollout, adoption, and continuous improvement.
Are fluent with dashboards, KPIs, operational data, and executive reporting; you can turn incomplete inputs into clear definitions, trusted metrics, and decisions.
Have built governance mechanisms that work in practice: goal-setting, operating reviews, intake and prioritization, risk and issue management, action tracking, decision logs, and escalation.
Bring experience with data centers, construction, commissioning, infrastructure operations, cloud, manufacturing, or another mission-critical physical-infrastructure environment.
Can influence across senior leaders, technical DRIs, vendors, and partner organizations without relying on direct authority, and communicate clearly from working-team detail to executive summary.
Are comfortable navigating ambiguity, changing ownership boundaries, urgent timelines, and high operational stakes while maintaining rigor and momentum.
Hold a bachelor's degree in Engineering, Computer Science, Information Systems, Construction Management, Operations Management, Business, or an equivalent combination of education and practical experience.
Preferred Skills
Experience with hyperscale or AI infrastructure, including 1P, 3P, colocation, or CSP delivery models.
Familiarity with project controls, scheduling, operational readiness, commissioning, capacity acceptance, SLA/MTTR reporting, incident or ticketing workflows, and handover governance.
Technical fluency with APIs, integration patterns, BI/reporting tools, workflow platforms, data quality controls, and automation; SQL or equivalent analytical skills are a plus.
Experience managing vendors, consultants, or embedded support resources and converting ad hoc support into repeatable operating capability.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Industrial Compute organization is building and operating the infrastructure foundation for the next generation of AI. Infrastructure Operations works across facilities, hardware, network operations, incident management, data center engineering, delivery teams, and external partners to bring capacity online safely, understand its operational state, and improve it over time.\n\nAs OpenAI's data center portfolio grows across first-party and partner-delivered capacity, the organization needs clear goals, trusted data, repeatable processes, and systems that make ownership, risk, readiness, and performance visible. This role will help build the operating mechanisms that allow Infrastructure Operations to scale with rigor.\n\nAbout the Role\n\nWe are seeking a Technical Program Manager to own the systems, data, reporting, governance, and program-management backbone for Infrastructure Operations. Reporting to the Delivery & Operations Lead, you will translate strategy into executable goals and operating cadences, turn operational needs into software and data solutions, and create the mechanisms that keep a rapidly evolving organization aligned and accountable.\n\nThis role will also own the current 1P+3P delivery-tracking layer within Operations: milestones, delivery timelines, quantity forecasts, risks, decisions, and executive reporting. You will partner closely with 1P Delivery Program Management, Compute TPMs, Data Center Engineering, construction, commissioning, and operations leaders to ensure that delivery information becomes complete, usable input for readiness, handover, and ongoing operations.\n\nYou will own program health and the operating system around it: the goals, data definitions, workflows, reporting, decision paths, and follow-through that help functional DRIs execute. The ideal candidate is comfortable in ambiguity, technically fluent enough to implement real systems, and relentless about converting scattered information into durable mechanisms.\n\nKey Responsibilities\n\nEstablish and run Infrastructure Operations' goal-setting and operating cadence, including quarterly goals, weekly performance reviews, prioritization, action tracking, decision logs, escalation paths, and closure criteria.\n\n - Translate leadership priorities into clear programs with owners, milestones, dependencies, success metrics, and resourcing assumptions; maintain source-of-truth hygiene across goals, status, dates, risks, and decisions.\n\n - Build and operate dashboards, scorecards, and executive-ready reporting for operational health, capacity readiness, SLA and MTTR performance, delivery pipeline status, and material risks.\n\n - Define authoritative data models and reporting standards for milestones, timelines, delivery risk, capacity state, readiness, handover, exceptions, and operational performance; drive consistent adoption across the portfolio.\n\n - Own the 1P+3P delivery-tracking program across sites and partners, integrating schedule and progress inputs, maintaining quantity and timeline forecasts, surfacing risks early, and driving cross-functional follow-through.\n\n - Define Operations' requirements for capacity acceptance and operational handover, including readiness evidence, risk and exception workflows, approvals, sign-offs, and post-handover action tracking.\n\n - Own the Information Governance Process and controlled-document lifecycle across relevant Operations workflows, including standards, procedures, work instructions, templates, ownership, approvals, versioning, exceptions, and obsolescence.\n\n - Lead operations software and tooling implementations from discovery through rollout: map workflows, write requirements, design data and integration patterns, partner with engineering and vendors, test solutions, and drive adoption.\n\n - Improve the connections among reporting, ticketing, knowledge, delivery-tracking, sourcing, and operational systems so teams can work from consistent data instead of manual, fragmented updates.\n\n - Program-manage cross-functional initiatives across Infrastructure Operations and its interfaces with Data Center Engineering, Compute TPMs, 1P Delivery, construction, commissioning, sourcing, and external infrastructure partners.\n\n - Coordinate internal and external resources supporting systems, dashboards, process design, and document governance; make dependencies and ownership explicit while keeping functional DRIs accountable for their domains.\n\n - Capture lessons learned, identify recurring operational bottlenecks, and implement automation and process improvements that make the organization more predictable, scalable, and effective.\n\nQualifications\n\n - Have 8+ years of experience in technical program management, operations program management, infrastructure delivery, operations transformation, or a comparable role in a complex technical environment.\n\n - Have led end-to-end software or systems implementations for an operations organization, including workflow discovery, requirements, data models, integrations, testing, rollout, adoption, and continuous improvement.\n\n - Are fluent with dashboards, KPIs, operational data, and executive reporting; you can turn incomplete inputs into clear definitions, trusted metrics, and decisions.\n\n - Have built governance mechanisms that work in practice: goal-setting, operating reviews, intake and prioritization, risk and issue management, action tracking, decision logs, and escalation.\n\n - Bring experience with data centers, construction, commissioning, infrastructure operations, cloud, manufacturing, or another mission-critical physical-infrastructure environment.\n\n - Can influence across senior leaders, technical DRIs, vendors, and partner organizations without relying on direct authority, and communicate clearly from working-team detail to executive summary.\n\n - Are comfortable navigating ambiguity, changing ownership boundaries, urgent timelines, and high operational stakes while maintaining rigor and momentum.\n\n - Hold a bachelor's degree in Engineering, Computer Science, Information Systems, Construction Management, Operations Management, Business, or an equivalent combination of education and practical experience.\n\nPreferred Skills\n\n - Experience with hyperscale or AI infrastructure, including 1P, 3P, colocation, or CSP delivery models.\n\n - Familiarity with project controls, scheduling, operational readiness, commissioning, capacity acceptance, SLA/MTTR reporting, incident or ticketing workflows, and handover governance.\n\n - Technical fluency with APIs, integration patterns, BI/reporting tools, workflow platforms, data quality controls, and automation; SQL or equivalent analytical skills are a plus.\n\n - Experience managing vendors, consultants, or embedded support resources and converting ad hoc support into repeatable operating capability.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $285K","compensationTiers":[{"id":"a0998e63-e0d9-4871-8233-7f7612ad1a52","tierSummary":"$226K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"84c6b753-7511-4d10-a793-28cfe59c10d7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2d37281e-4617-4cde-80fb-fdaaaafd0afa","summary":"$226K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":285000}]}},{"id":"80f0deef-7c66-4545-91eb-f43a1481f997","title":"Agent Standards Architect, Global Affairs","department":"Global Affairs","team":"Global Affairs","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-04T17:49:13.391+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/80f0deef-7c66-4545-91eb-f43a1481f997","applyUrl":"https://jobs.ashbyhq.com/openai/80f0deef-7c66-4545-91eb-f43a1481f997/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission.
About the Role
As AI agents move from answering questions to taking action across the internet, the standards that govern identity, delegated authority, discovery, communications, agentic-commerce and payment interfaces, agent-facing web access, agent-specific provenance, and auditability will determine whether agents can operate safely, interoperably, and with clear accountability. OpenAI is looking for an Agent Standards Architect to lead execution of our external technical standards strategy for a defined set of agent standards workstreams.
This role will work closely with Agent Security, Applied and Platform teams, Product, Legal, GRC, Global Affairs, and GTM to turn OpenAI’s technical architecture and controls into credible specifications, protocol profiles, assurance criteria, and implementation guidance—and to bring emerging external requirements back into product and security roadmaps before they become blockers. The positions developed here are technical standards positions, not broad public-policy positions.
This is a builder’s role as much as an external-facing role. You will execute a prioritized standards plan, author and negotiate protocols, build coalitions, secure the right internal approvals, and represent OpenAI in assigned technical forums. You will also help create repeatable processes that let the company shape agent standards without depending on a single person or relying on technical teams to carry external standards work on top of their core jobs.
The Agent Standards Architect is an integrator, not the owner of every underlying technical system. Security, Product, Engineering, and other designated technical teams retain ownership of architecture, threat models, controls, product decisions, approvals, and implementation. This role owns workstream planning, standards translation, drafting, negotiation, external representation within approved mandates, commitment traceability, and implementation handoff.
In this role, you will:
Own a focused workstream plan for core agent identity, discovery, and delegated-authorization standards, with adjacent agentic-commerce, web-access, provenance, and auditability work assigned through portfolio prioritization.
Recommend where OpenAI should lead, shape, monitor, oppose, or decline to participate within the assigned workstream, based on technical maturity, governance quality, strategic leverage, implementation readiness, and company priorities.
Develop technical standards positions and normative contributions that preserve distinctions among the human or service principal, agent, workload or runtime, task, session, resource, and policy decision.
Shape requirements for scoped delegation, attenuation, step-up approval, revocation, credential custody, runtime binding, discovery, interoperability, agent-specific provenance, and auditable action trails.
Embed with Agent Security and Applied or Platform teams to translate internal architecture and controls into technically credible specifications, profiles, white papers, and assurance evidence without overstating maturity or deployment status.
Lead review and approval paths across Product, Security, Engineering, Legal, GRC, Global Affairs, and GTM; maintain clear mandates, red lines, owners, dependencies, and external commitments.
Represent OpenAI in priority venues and coalitions, such as IETF and OAuth-related work, FIDO, OIDF, W3C, AAIF, and relevant NIST or ISO efforts; build trust with peer companies, standards operators, and public-sector stakeholders.
Bring external standards intelligence back into product, security, compliance, and go-to-market decisions early enough to shape roadmaps and avoid retrofit, launch, procurement, or market-access friction.
Contribute reusable playbooks, decision records, contribution patterns, and handoffs that reduce key-person risk across the assigned workstream.
You might thrive in this role if you:
Have strong experience in technical standards, internet protocols, identity and access, security architecture, applied cryptography, or closely related product or infrastructure work.
Have authored, edited, or materially shaped normative specifications, profiles, drafts, or conformance requirements in serious technical standards or open-source governance settings.
Can reason clearly about OAuth and OIDC, FIDO or WebAuth, workload identity, HTTP signatures, delegated authority, credential lifecycle, revocation, provenance, and auditability; you do not need to be expert in every layer.
Understand that agent trust is a composed stack rather than a single credential, and can separate principal, agent, runtime, task, session, resource, and policy claims.
Can distinguish adopted standards, stable extensions, active drafts, working-group proposals, and exploratory ideas—and know how that maturity should change OpenAI’s posture.
Earn trust with engineers and security leaders while also communicating crisply with lawyers, product leaders, executives, policymakers, and external standards participants.
Have strong judgment in ambiguous, high-stakes environments and know when to lead, compromise, oppose, escalate, or walk away.
Write clearly, negotiate constructively, and are comfortable representing OpenAI externally with discretion.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission.\n\nAbout the Role\n\nAs AI agents move from answering questions to taking action across the internet, the standards that govern identity, delegated authority, discovery, communications, agentic-commerce and payment interfaces, agent-facing web access, agent-specific provenance, and auditability will determine whether agents can operate safely, interoperably, and with clear accountability. OpenAI is looking for an Agent Standards Architect to lead execution of our external technical standards strategy for a defined set of agent standards workstreams.\n\nThis role will work closely with Agent Security, Applied and Platform teams, Product, Legal, GRC, Global Affairs, and GTM to turn OpenAI’s technical architecture and controls into credible specifications, protocol profiles, assurance criteria, and implementation guidance—and to bring emerging external requirements back into product and security roadmaps before they become blockers. The positions developed here are technical standards positions, not broad public-policy positions.\n\nThis is a builder’s role as much as an external-facing role. You will execute a prioritized standards plan, author and negotiate protocols, build coalitions, secure the right internal approvals, and represent OpenAI in assigned technical forums. You will also help create repeatable processes that let the company shape agent standards without depending on a single person or relying on technical teams to carry external standards work on top of their core jobs.\n\nThe Agent Standards Architect is an integrator, not the owner of every underlying technical system. Security, Product, Engineering, and other designated technical teams retain ownership of architecture, threat models, controls, product decisions, approvals, and implementation. This role owns workstream planning, standards translation, drafting, negotiation, external representation within approved mandates, commitment traceability, and implementation handoff.\n\nIn this role, you will:\n\n - Own a focused workstream plan for core agent identity, discovery, and delegated-authorization standards, with adjacent agentic-commerce, web-access, provenance, and auditability work assigned through portfolio prioritization.\n\n - Recommend where OpenAI should lead, shape, monitor, oppose, or decline to participate within the assigned workstream, based on technical maturity, governance quality, strategic leverage, implementation readiness, and company priorities.\n\n - Develop technical standards positions and normative contributions that preserve distinctions among the human or service principal, agent, workload or runtime, task, session, resource, and policy decision.\n\n - Shape requirements for scoped delegation, attenuation, step-up approval, revocation, credential custody, runtime binding, discovery, interoperability, agent-specific provenance, and auditable action trails.\n\n - Embed with Agent Security and Applied or Platform teams to translate internal architecture and controls into technically credible specifications, profiles, white papers, and assurance evidence without overstating maturity or deployment status.\n\n - Lead review and approval paths across Product, Security, Engineering, Legal, GRC, Global Affairs, and GTM; maintain clear mandates, red lines, owners, dependencies, and external commitments.\n\n - Represent OpenAI in priority venues and coalitions, such as IETF and OAuth-related work, FIDO, OIDF, W3C, AAIF, and relevant NIST or ISO efforts; build trust with peer companies, standards operators, and public-sector stakeholders.\n\n - Bring external standards intelligence back into product, security, compliance, and go-to-market decisions early enough to shape roadmaps and avoid retrofit, launch, procurement, or market-access friction.\n\n - Contribute reusable playbooks, decision records, contribution patterns, and handoffs that reduce key-person risk across the assigned workstream.\n\nYou might thrive in this role if you:\n\n - Have strong experience in technical standards, internet protocols, identity and access, security architecture, applied cryptography, or closely related product or infrastructure work.\n\n - Have authored, edited, or materially shaped normative specifications, profiles, drafts, or conformance requirements in serious technical standards or open-source governance settings.\n\n - Can reason clearly about OAuth and OIDC, FIDO or WebAuth, workload identity, HTTP signatures, delegated authority, credential lifecycle, revocation, provenance, and auditability; you do not need to be expert in every layer.\n\n - Understand that agent trust is a composed stack rather than a single credential, and can separate principal, agent, runtime, task, session, resource, and policy claims.\n\n - Can distinguish adopted standards, stable extensions, active drafts, working-group proposals, and exploratory ideas—and know how that maturity should change OpenAI’s posture.\n\n - Earn trust with engineers and security leaders while also communicating crisply with lawyers, product leaders, executives, policymakers, and external standards participants.\n\n - Have strong judgment in ambiguous, high-stakes environments and know when to lead, compromise, oppose, escalate, or walk away.\n\n - Write clearly, negotiate constructively, and are comfortable representing OpenAI externally with discretion.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$171K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$171K - $280K","compensationTiers":[{"id":"57c62a36-ed38-43ef-8903-af60c029b3ac","tierSummary":"$171K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e53c7836-2be8-4b34-8733-3817a3cfd460","summary":"$171K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":171000,"maxValue":280000},{"id":"2db5a382-8ef8-45d8-adef-0b5fb9d3f58e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":171000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9d4d2727-27f3-4a63-857c-a96466130645","title":"Machine Learning Engineer, Core Experimentation","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-24T20:40:14.837+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9d4d2727-27f3-4a63-857c-a96466130645","applyUrl":"https://jobs.ashbyhq.com/openai/9d4d2727-27f3-4a63-857c-a96466130645/application","descriptionHtml":"The Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions.
Statsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After Statsig joined OpenAI, the team began the next chapter: bringing that deep product expertise, customer intuition, and mature platform infrastructure into OpenAI as the experimentation and rollout platform for every product we ship.
Today, we support teams across ChatGPT, Codex, model measurement, consumer experiences, business subscriptions, developer products, and the shared infrastructure that connects them. These teams rely on Statsig to safely introduce new capabilities, compare product and model behavior, measure impact, and roll changes forward or back with confidence.
We are at a defining moment in the platform journey. OpenAI has the data, product surface area, and pace of innovation to learn faster than almost any organization in the world, but that potential only becomes real if teams can experiment responsibly, measure clearly, and roll out changes safely.
We are evolving experimentation systems to help teams learn from product behavior and make better evidence-based decisions.
Based out of OpenAI’s Bellevue office, we are a close-knit team that values in-person collaboration, urgency, craft, and impact. We build for other builders, and the best version of this team is one where every OpenAI product team can move faster because the experimentation and rollout layer is dependable, fast, and easy to use.
We are looking for a Machine Learning Engineer to lead the technical direction for ML-powered experimentation and insights capabilities. You will build production systems that learn from privacy-protected product and experimentation data to generate evidence-backed insights and support decision-making, and help teams decide which ideas are worth testing live.
This is an end-to-end, 0-to-1 role. You will work across ML modeling, retrieval and LLM systems, statistical methods, simulation, data and training pipelines, backend services, and user- and agent-facing product experiences. The hard part is not merely producing a plausible answer. It is making each insight and prediction traceable, calibrated, useful, and safe enough to influence real product decisions.
Live experiments remain the source of causal validation. You will design systems that make uncertainty explicit, backtest against historical outcomes, compare predictions with online results, learn from misses, and abstain when the evidence is weak. You will preserve clear review, permission, and approval boundaries as automation becomes more powerful.
You will collaborate closely with teams building ChatGPT, Codex, model measurement workflows, consumer products, Growth, business subscription experiences, developer products, and shared infrastructure. You will turn their most important learning and decision problems into general platform capabilities that can support the full company.
Set and execute the technical roadmap for Generative Insights and Predictive Experimentation, from early prototypes through production adoption.
Build cross-experiment learning systems that retrieve and synthesize historical experiments, detect recurring effects and segment behavior, reanalyze prior results when data or methods improve, and generate hypotheses with clear evidence and provenance.
Develop predictive models and simulation workflows, including simulation-based evaluation approaches, to estimate likely impact, affected segments, regression risk, and uncertainty before a full live experiment.
Create high-quality datasets and feature or retrieval pipelines from exposures, events, metrics, experiment metadata, and replay data, with strong lineage, freshness, privacy, and data-quality controls.
Establish rigorous evaluation through offline benchmarks, backtests, calibration, drift monitoring, prediction-to-outcome comparisons, and explicit failure or abstention behavior.
Turn models into durable product, API, and agent workflows that move from an insight to experiment design, approval-gated action, and measured learning.
Partner deeply with data science and product teams on experiment design, causal inference, sequential decision-making, variance reduction, and the boundary between prediction and causal evidence.
Build reliable services and intuitive workflows so sophisticated ML capabilities are understandable and useful to teams making high-stakes product decisions.
Provide technical leadership across engineering, product, data science, and research partners, and raise the bar for production ML quality across the platform.
Have led ambiguous 0-to-1 production ML products where success was measured by better real-world decisions, not only offline model metrics.
Have strong hands-on experience across the ML lifecycle: dataset design, training or adaptation, evaluation, deployment, monitoring, and iteration.
Bring depth in one or more of LLM and retrieval systems, ranking or recommendation, forecasting or anomaly detection, causal ML or experiment analysis, or simulation. You do not need to have done all of them.
Have strong software engineering fundamentals and can build high-quality production systems in Python while working comfortably across data, backend, and platform boundaries.
Have a strong grounding in machine learning, statistics, computer science, or a related field through formal study or equivalent practical experience.
Understand experimentation and statistical reasoning, especially why predictive accuracy is not the same as causal validity.
Treat calibration, uncertainty, provenance, privacy, and human review as product requirements, not cleanup work.
Can translate ambiguous partner questions into a product and technical roadmap, and work well with product, data science, research, and infrastructure partners.
Enjoy building for internal power users and agents, and can make sophisticated ML capabilities feel clear and actionable.
Value in-person collaboration and want to help shape a growing Bellevue-based team.
This role is based in Bellevue, Washington. The team works in person and uses that time to move quickly, solve ambiguous problems together, and stay close to the product teams we support.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Statsig team within OpenAI builds the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Our work sits on the critical path for how product, engineering, research, and go-to-market teams learn from real-world usage and make high-confidence decisions.\n\nStatsig began as an independent company focused on helping builders move faster through trustworthy experimentation and feature management. After Statsig joined OpenAI, the team began the next chapter: bringing that deep product expertise, customer intuition, and mature platform infrastructure into OpenAI as the experimentation and rollout platform for every product we ship.\n\nToday, we support teams across ChatGPT, Codex, model measurement, consumer experiences, business subscriptions, developer products, and the shared infrastructure that connects them. These teams rely on Statsig to safely introduce new capabilities, compare product and model behavior, measure impact, and roll changes forward or back with confidence.\n\nWe are at a defining moment in the platform journey. OpenAI has the data, product surface area, and pace of innovation to learn faster than almost any organization in the world, but that potential only becomes real if teams can experiment responsibly, measure clearly, and roll out changes safely.\n\nWe are evolving experimentation systems to help teams learn from product behavior and make better evidence-based decisions.\n\nBased out of OpenAI’s Bellevue office, we are a close-knit team that values in-person collaboration, urgency, craft, and impact. We build for other builders, and the best version of this team is one where every OpenAI product team can move faster because the experimentation and rollout layer is dependable, fast, and easy to use.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for a Machine Learning Engineer to lead the technical direction for ML-powered experimentation and insights capabilities. You will build production systems that learn from privacy-protected product and experimentation data to generate evidence-backed insights and support decision-making, and help teams decide which ideas are worth testing live.\n\nThis is an end-to-end, 0-to-1 role. You will work across ML modeling, retrieval and LLM systems, statistical methods, simulation, data and training pipelines, backend services, and user- and agent-facing product experiences. The hard part is not merely producing a plausible answer. It is making each insight and prediction traceable, calibrated, useful, and safe enough to influence real product decisions.\n\nLive experiments remain the source of causal validation. You will design systems that make uncertainty explicit, backtest against historical outcomes, compare predictions with online results, learn from misses, and abstain when the evidence is weak. You will preserve clear review, permission, and approval boundaries as automation becomes more powerful.\n\nYou will collaborate closely with teams building ChatGPT, Codex, model measurement workflows, consumer products, Growth, business subscription experiences, developer products, and shared infrastructure. You will turn their most important learning and decision problems into general platform capabilities that can support the full company.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Set and execute the technical roadmap for Generative Insights and Predictive Experimentation, from early prototypes through production adoption.\n\n - Build cross-experiment learning systems that retrieve and synthesize historical experiments, detect recurring effects and segment behavior, reanalyze prior results when data or methods improve, and generate hypotheses with clear evidence and provenance.\n\n - Develop predictive models and simulation workflows, including simulation-based evaluation approaches, to estimate likely impact, affected segments, regression risk, and uncertainty before a full live experiment.\n\n - Create high-quality datasets and feature or retrieval pipelines from exposures, events, metrics, experiment metadata, and replay data, with strong lineage, freshness, privacy, and data-quality controls.\n\n - Establish rigorous evaluation through offline benchmarks, backtests, calibration, drift monitoring, prediction-to-outcome comparisons, and explicit failure or abstention behavior.\n\n - Turn models into durable product, API, and agent workflows that move from an insight to experiment design, approval-gated action, and measured learning.\n\n - Partner deeply with data science and product teams on experiment design, causal inference, sequential decision-making, variance reduction, and the boundary between prediction and causal evidence.\n\n - Build reliable services and intuitive workflows so sophisticated ML capabilities are understandable and useful to teams making high-stakes product decisions.\n\n - Provide technical leadership across engineering, product, data science, and research partners, and raise the bar for production ML quality across the platform.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have led ambiguous 0-to-1 production ML products where success was measured by better real-world decisions, not only offline model metrics.\n\n - Have strong hands-on experience across the ML lifecycle: dataset design, training or adaptation, evaluation, deployment, monitoring, and iteration.\n\n - Bring depth in one or more of LLM and retrieval systems, ranking or recommendation, forecasting or anomaly detection, causal ML or experiment analysis, or simulation. You do not need to have done all of them.\n\n - Have strong software engineering fundamentals and can build high-quality production systems in Python while working comfortably across data, backend, and platform boundaries.\n\n - Have a strong grounding in machine learning, statistics, computer science, or a related field through formal study or equivalent practical experience.\n\n - Understand experimentation and statistical reasoning, especially why predictive accuracy is not the same as causal validity.\n\n - Treat calibration, uncertainty, provenance, privacy, and human review as product requirements, not cleanup work.\n\n - Can translate ambiguous partner questions into a product and technical roadmap, and work well with product, data science, research, and infrastructure partners.\n\n - Enjoy building for internal power users and agents, and can make sophisticated ML capabilities feel clear and actionable.\n\n - Value in-person collaboration and want to help shape a growing Bellevue-based team.\n\n\n\n\nLOCATION AND WORKPLACE\n\nThis role is based in Bellevue, Washington. The team works in person and uses that time to move quickly, solve ambiguous problems together, and stay close to the product teams we support.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$437K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$437K - $485K","compensationTiers":[{"id":"17f4b51d-0cc2-4303-8cd1-3ad2dc7087cb","tierSummary":"$437K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8eba1285-4be9-4651-85a4-7ed00711b624","summary":"$437K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":437000,"maxValue":485000},{"id":"25bd6c94-0e78-43d0-9a90-2d1b8e9b5a6a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":437000,"maxValue":485000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"41df4950-f6b1-4f97-8b29-cd0a11f19e25","title":"Manager, AI Deployment Engineering (Southeast Asia)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-09T02:59:28.733+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/41df4950-f6b1-4f97-8b29-cd0a11f19e25","applyUrl":"https://jobs.ashbyhq.com/openai/41df4950-f6b1-4f97-8b29-cd0a11f19e25/application","descriptionHtml":"The Technical Success team helps OpenAI’s customers realize meaningful and sustained value from our technology. We partner with customers throughout their journey—from initial exploration and solution design to production implementation and organization-wide adoption.
Applied AI Engineers serve as trusted technical partners to customer executives, engineering teams, product leaders, security organizations, and transformation teams. They combine deep technical judgment with strong customer instincts, translating frontier AI capabilities into secure, reliable systems and durable business outcomes.
We are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers.
You will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units.
This role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal.
You will also help define how we serve enterprise customers at scale by developing effective coverage models, reusable implementation patterns, technical enablement, escalation mechanisms, and systems for turning field insights into high-quality product feedback.
This role is open in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Build, manage, and develop a high-performing team of Applied AI Engineers supporting large and complex enterprise customers.
Own the quality and impact of the team’s work across solution design, implementation, production readiness, adoption, and expansion.
Coach the team through decisions involving architecture, model selection, evaluations, reliability, latency, safety, security, governance, and cost.
Establish an operating model for prioritizing accounts and engagements according to customer needs, strategic value, technical complexity, and potential for repeatable impact.
Serve as a senior technical escalation point during critical launches, production incidents, complex integrations, and high-stakes customer decisions.
Partner with customer executives and technical leaders to connect implementation decisions to measurable business and operational outcomes.
Help customers progress from experimentation to production systems and sustained adoption across their organizations.
Partner closely with Sales and Solutions Engineering to create continuity throughout the customer lifecycle and maintain shared accountability for customer success.
Translate customer needs and recurring implementation challenges into actionable feedback for Product, Research, Engineering, Security, and other internal teams.
Identify scalable market patterns, distinguish them from bespoke requests, and advocate for investments that can benefit multiple customers.
Develop reusable architectures, evaluation methods, playbooks, tooling, and enablement that improve time to value across the enterprise portfolio.
Establish mechanisms for measuring production implementations, adoption, customer outcomes, delivery quality, team capacity, and the impact of reusable work.
Hire thoughtfully, raise the technical and leadership bar, and foster a culture of accountability, curiosity, collaboration, inclusion, and continuous learning.
Represent OpenAI with credibility and sound judgment in conversations with senior customer and internal stakeholders.
Have significant experience managing customer-facing technical teams, such as Applied AI Engineers, Solutions Architects, Forward Deployed Engineers, Customer Engineers, or Technical Account Managers.
Have built or led teams responsible for implementing complex software, data, machine learning, or AI systems in enterprise environments.
Maintain sufficient technical depth to evaluate architectures, ask incisive questions, challenge assumptions, and coach engineers through difficult implementation decisions.
Have experience taking AI, machine learning, or other technically complex systems from prototype to production.
Understand production-system requirements, including reliability, observability, security, privacy, data governance, evaluation, and operational readiness.
Have led teams through ambiguity, competing priorities, escalations, and rapidly evolving products or markets.
Can translate effectively among technical details, customer needs, product strategy, and business outcomes.
Have worked with large organizations involving multiple business units, stakeholder groups, procurement processes, or governance requirements.
Demonstrate strong executive presence and can build trust with engineering leaders, business executives, security teams, and other senior stakeholders.
Have designed operating models, coverage strategies, prioritization frameworks, or repeatable delivery processes for a growing technical organization.
Are a strong cross-functional partner who can navigate disagreement directly while maintaining trust and shared accountability.
Use data and clear principles to allocate limited resources across a large portfolio of opportunities.
Care deeply about developing people and have a track record of coaching team members, raising performance, and building inclusive teams.
Are energized by helping organizations adopt frontier AI responsibly and turn emerging capabilities into durable value.
Leading teams in applied AI engineering, solutions architecture, forward-deployed engineering, professional services, technical consulting, or customer engineering.
Implementing generative AI, machine learning, developer platforms, cloud infrastructure, data platforms, or other complex enterprise technologies.
Working with customers in semiconductors, media, entertainment, or similarly complex and technology-intensive industries.
Supporting global customers, multi-business-unit implementations, regulated workflows, or large-scale organizational transformations.
Building technical enablement, reusable solution patterns, evaluation frameworks, or customer implementation methodologies.
Direct experience in these industries is not required. We value leaders who can recognize common technical and organizational patterns while adapting their approach to different customer environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Technical Success team helps OpenAI’s customers realize meaningful and sustained value from our technology. We partner with customers throughout their journey—from initial exploration and solution design to production implementation and organization-wide adoption.\n\nApplied AI Engineers serve as trusted technical partners to customer executives, engineering teams, product leaders, security organizations, and transformation teams. They combine deep technical judgment with strong customer instincts, translating frontier AI capabilities into secure, reliable systems and durable business outcomes.\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Manager to build, lead, and develop a high-performing team of Applied AI Engineers supporting our enterprise customers.\n\nYou will be accountable for the technical success of a broad and strategically important customer portfolio. You will help your team identify high-value opportunities, design and deploy production-grade AI systems, navigate complex technical and organizational constraints, and expand successful implementations across workflows, teams, and business units.\n\nThis role requires technical depth, people leadership, customer judgment, and operational rigor. You should be comfortable coaching engineers through architecture and evaluation decisions, engaging directly in high-stakes customer situations, and collaborating with Sales, Solutions Engineering, Product, Research, Engineering, Security, and Legal.\n\nYou will also help define how we serve enterprise customers at scale by developing effective coverage models, reusable implementation patterns, technical enablement, escalation mechanisms, and systems for turning field insights into high-quality product feedback.\n\nThis role is open in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Build, manage, and develop a high-performing team of Applied AI Engineers supporting large and complex enterprise customers.\n\n - Own the quality and impact of the team’s work across solution design, implementation, production readiness, adoption, and expansion.\n\n - Coach the team through decisions involving architecture, model selection, evaluations, reliability, latency, safety, security, governance, and cost.\n\n - Establish an operating model for prioritizing accounts and engagements according to customer needs, strategic value, technical complexity, and potential for repeatable impact.\n\n - Serve as a senior technical escalation point during critical launches, production incidents, complex integrations, and high-stakes customer decisions.\n\n - Partner with customer executives and technical leaders to connect implementation decisions to measurable business and operational outcomes.\n\n - Help customers progress from experimentation to production systems and sustained adoption across their organizations.\n\n - Partner closely with Sales and Solutions Engineering to create continuity throughout the customer lifecycle and maintain shared accountability for customer success.\n\n - Translate customer needs and recurring implementation challenges into actionable feedback for Product, Research, Engineering, Security, and other internal teams.\n\n - Identify scalable market patterns, distinguish them from bespoke requests, and advocate for investments that can benefit multiple customers.\n\n - Develop reusable architectures, evaluation methods, playbooks, tooling, and enablement that improve time to value across the enterprise portfolio.\n\n - Establish mechanisms for measuring production implementations, adoption, customer outcomes, delivery quality, team capacity, and the impact of reusable work.\n\n - Hire thoughtfully, raise the technical and leadership bar, and foster a culture of accountability, curiosity, collaboration, inclusion, and continuous learning.\n\n - Represent OpenAI with credibility and sound judgment in conversations with senior customer and internal stakeholders.\n\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have significant experience managing customer-facing technical teams, such as Applied AI Engineers, Solutions Architects, Forward Deployed Engineers, Customer Engineers, or Technical Account Managers.\n\n - Have built or led teams responsible for implementing complex software, data, machine learning, or AI systems in enterprise environments.\n\n - Maintain sufficient technical depth to evaluate architectures, ask incisive questions, challenge assumptions, and coach engineers through difficult implementation decisions.\n\n - Have experience taking AI, machine learning, or other technically complex systems from prototype to production.\n\n - Understand production-system requirements, including reliability, observability, security, privacy, data governance, evaluation, and operational readiness.\n\n - Have led teams through ambiguity, competing priorities, escalations, and rapidly evolving products or markets.\n\n - Can translate effectively among technical details, customer needs, product strategy, and business outcomes.\n\n - Have worked with large organizations involving multiple business units, stakeholder groups, procurement processes, or governance requirements.\n\n - Demonstrate strong executive presence and can build trust with engineering leaders, business executives, security teams, and other senior stakeholders.\n\n - Have designed operating models, coverage strategies, prioritization frameworks, or repeatable delivery processes for a growing technical organization.\n\n - Are a strong cross-functional partner who can navigate disagreement directly while maintaining trust and shared accountability.\n\n - Use data and clear principles to allocate limited resources across a large portfolio of opportunities.\n\n - Care deeply about developing people and have a track record of coaching team members, raising performance, and building inclusive teams.\n\n - Are energized by helping organizations adopt frontier AI responsibly and turn emerging capabilities into durable value.\n\n\n\nRELEVANT EXPERIENCE MAY INCLUDE\n\n - Leading teams in applied AI engineering, solutions architecture, forward-deployed engineering, professional services, technical consulting, or customer engineering.\n\n - Implementing generative AI, machine learning, developer platforms, cloud infrastructure, data platforms, or other complex enterprise technologies.\n\n - Working with customers in semiconductors, media, entertainment, or similarly complex and technology-intensive industries.\n\n - Supporting global customers, multi-business-unit implementations, regulated workflows, or large-scale organizational transformations.\n\n - Building technical enablement, reusable solution patterns, evaluation frameworks, or customer implementation methodologies.\n\nDirect experience in these industries is not required. We value leaders who can recognize common technical and organizational patterns while adapting their approach to different customer environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6742bd76-dcc7-4bbd-bdb3-00c315bc0254","title":"Client Partner, Ads Solutions - Travel","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-04T17:32:09.897+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6742bd76-dcc7-4bbd-bdb3-00c315bc0254","applyUrl":"https://jobs.ashbyhq.com/openai/6742bd76-dcc7-4bbd-bdb3-00c315bc0254/application","descriptionHtml":"About the Team
OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity.
About the Role
This role will focus on growing advertising revenue across the Travel vertical, including airlines, hotels, online travel agencies, tourism boards, travel marketplaces, cruise lines, and adjacent travel brands.
You will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior travel-industry decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals.
You will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Travel vertical expertise.
In this role, you will:
Prospect, qualify, and close new advertising opportunities across the Travel vertical.
Own and achieve a defined revenue target across an assigned portfolio of travel advertisers.
Build relationships with senior advertising, marketing, ecommerce, loyalty, and revenue-management leaders.
Develop account plans that connect advertiser goals—such as bookings, destination awareness, loyalty acquisition, app adoption, and seasonal demand—to measurable campaign outcomes.
Identify opportunities across major travel moments, including peak booking periods, holidays, events, route launches, destination campaigns, and loyalty promotions.
Structure and negotiate complex commercial agreements.
Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value.
Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion.
Collaborate with Product, Engineering, Marketing, Policy, and Operations to support complex deals and inform future advertising solutions.
Maintain strong pipeline management, accurate forecasting, and a deep understanding of Travel industry trends.
You might thrive in this role if you:
Have 10+ years of experience in digital advertising, performance marketing, client strategy, consulting, or enterprise sales.
Have experience working with Travel advertisers, such as airlines, hotels, cruise line, online travel agencies, travel marketplaces, or tourism boards.
Have 3+ years of experience advising and influencing senior executives and client stakeholders.
Have a proven track record of owning revenue targets and closing complex advertising or commercial deals.
Understand travel customer journeys, booking behavior, seasonality, loyalty programs, and performance metrics.
Can create compelling business cases and translate advertiser objectives into measurable partnership strategies.
Have strong verbal and written communication skills.
Can operate effectively in ambiguous, fast-changing environments.
Are excited to help shape a new advertising platform while maintaining high standards for user experience, trust, and responsible growth.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity.\n\nAbout the Role\n\nThis role will focus on growing advertising revenue across the Travel vertical, including airlines, hotels, online travel agencies, tourism boards, travel marketplaces, cruise lines, and adjacent travel brands.\n\nYou will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior travel-industry decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals.\n\nYou will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Travel vertical expertise.\n\nIn this role, you will:\n\n - Prospect, qualify, and close new advertising opportunities across the Travel vertical.\n\n - Own and achieve a defined revenue target across an assigned portfolio of travel advertisers.\n\n - Build relationships with senior advertising, marketing, ecommerce, loyalty, and revenue-management leaders.\n\n - Develop account plans that connect advertiser goals—such as bookings, destination awareness, loyalty acquisition, app adoption, and seasonal demand—to measurable campaign outcomes.\n\n - Identify opportunities across major travel moments, including peak booking periods, holidays, events, route launches, destination campaigns, and loyalty promotions.\n\n - Structure and negotiate complex commercial agreements.\n\n - Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value.\n\n - Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion.\n\n - Collaborate with Product, Engineering, Marketing, Policy, and Operations to support complex deals and inform future advertising solutions.\n\n - Maintain strong pipeline management, accurate forecasting, and a deep understanding of Travel industry trends.\n\nYou might thrive in this role if you:\n\n - Have 10+ years of experience in digital advertising, performance marketing, client strategy, consulting, or enterprise sales.\n\n - Have experience working with Travel advertisers, such as airlines, hotels, cruise line, online travel agencies, travel marketplaces, or tourism boards.\n\n - Have 3+ years of experience advising and influencing senior executives and client stakeholders.\n\n - Have a proven track record of owning revenue targets and closing complex advertising or commercial deals.\n\n - Understand travel customer journeys, booking behavior, seasonality, loyalty programs, and performance metrics.\n\n - Can create compelling business cases and translate advertiser objectives into measurable partnership strategies.\n\n - Have strong verbal and written communication skills.\n\n - Can operate effectively in ambiguous, fast-changing environments.\n\n - Are excited to help shape a new advertising platform while maintaining high standards for user experience, trust, and responsible growth.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $273K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$216K - $273K","compensationTiers":[{"id":"f00432a2-223a-4946-ab60-4d429fc223c3","tierSummary":"Estimated Base Salary $216K – $273K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"dc9422a2-a33a-4e54-af5c-8f7567c3237e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9cedbe9d-e7e7-49c1-a985-d9010de84d51","summary":"Estimated Base Salary $216K – $273K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":273000},{"id":"bf289ad8-42c4-4ab1-a19a-5ed9fa06076a","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":273000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9d26d55c-6989-4607-99be-1fa44cb94983","title":"Operations Exploratory ","department":"Consumer Devices","team":"Manufacturing & Ops","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-02T23:24:36.790+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9d26d55c-6989-4607-99be-1fa44cb94983","applyUrl":"https://jobs.ashbyhq.com/openai/9d26d55c-6989-4607-99be-1fa44cb94983/application","descriptionHtml":"About the Team
The Consumer Products team at OpenAI brings groundbreaking AI technology to life through world-class hardware. Our Operations group ensures that every product moves seamlessly from concept to customer — integrating supply chain strategy, manufacturing operations, and quality systems to enable rapid, reliable, and scalable production. We partner closely with engineering, design, and manufacturing teams around the world to deliver exceptional products at launch and beyond.
About the Role
As an Operations Manager, you will own the execution and strategy that transforms early product concepts into high-quality, manufacturable consumer devices. You’ll lead cross-functional planning, manage vendor relationships, and ensure supply, cost, and schedule alignment across fast-moving hardware programs.
This role is based in Singapore. We follow a hybrid model (four days per week in the office) and offer relocation support for new employees. Occasional travel to supplier and manufacturing sites is expected.
In this role, you will:
Develop and execute operations strategies that bridge product design and large-scale manufacturing.
Drive build readiness and production planning from prototype through mass production.
Partner with global suppliers to ensure materials, tooling, and capacity meet program goals.
Collaborate with hardware, quality, and supply chain teams to establish and maintain robust operational systems.
Track cost, yield, and schedule performance to ensure efficient and predictable product delivery.
Build scalable processes that support rapid iteration and future product launches.
You might thrive in this role if you:
Have 6+ years of experience in hardware operations, manufacturing, or supply chain for consumer electronics or similar industries.
Have successfully taken at least one product from concept through mass production.
Are fluent in NPI processes, contract manufacturing dynamics, and global operations management.
Bring strong analytical and communication skills, with the ability to navigate ambiguity and drive alignment across teams.
Are motivated by building new systems and enjoy working at the intersection of design, engineering, and execution.
Value precision, collaboration, and speed — and are excited to help bring OpenAI’s consumer products to market at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe Consumer Products team at OpenAI brings groundbreaking AI technology to life through world-class hardware. Our Operations group ensures that every product moves seamlessly from concept to customer — integrating supply chain strategy, manufacturing operations, and quality systems to enable rapid, reliable, and scalable production. We partner closely with engineering, design, and manufacturing teams around the world to deliver exceptional products at launch and beyond.\n\n\n\nAbout the Role\nAs an Operations Manager, you will own the execution and strategy that transforms early product concepts into high-quality, manufacturable consumer devices. You’ll lead cross-functional planning, manage vendor relationships, and ensure supply, cost, and schedule alignment across fast-moving hardware programs.\n\nThis role is based in Singapore. We follow a hybrid model (four days per week in the office) and offer relocation support for new employees. Occasional travel to supplier and manufacturing sites is expected.\n\n\n\nIn this role, you will:\n\n - Develop and execute operations strategies that bridge product design and large-scale manufacturing.\n\n - Drive build readiness and production planning from prototype through mass production.\n\n - Partner with global suppliers to ensure materials, tooling, and capacity meet program goals.\n\n - Collaborate with hardware, quality, and supply chain teams to establish and maintain robust operational systems.\n\n - Track cost, yield, and schedule performance to ensure efficient and predictable product delivery.\n\n - Build scalable processes that support rapid iteration and future product launches.\n\n\n\nYou might thrive in this role if you:\n\n - Have 6+ years of experience in hardware operations, manufacturing, or supply chain for consumer electronics or similar industries.\n\n - Have successfully taken at least one product from concept through mass production.\n\n - Are fluent in NPI processes, contract manufacturing dynamics, and global operations management.\n\n - Bring strong analytical and communication skills, with the ability to navigate ambiguity and drive alignment across teams.\n\n - Are motivated by building new systems and enjoy working at the intersection of design, engineering, and execution.\n\n - Value precision, collaboration, and speed — and are excited to help bring OpenAI’s consumer products to market at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"565c001b-c164-477a-88a9-ce81e5e5480d","title":"Hardware Exploratory","department":"Consumer Devices","team":"Hardware Engineering","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-02T23:24:09.446+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/565c001b-c164-477a-88a9-ce81e5e5480d","applyUrl":"https://jobs.ashbyhq.com/openai/565c001b-c164-477a-88a9-ce81e5e5480d/application","descriptionHtml":"About the Team
The Consumer Products team at OpenAI builds the hardware that brings advanced AI technology directly into people’s hands. We design, engineer, and manufacture next-generation consumer devices that combine elegant design, robust engineering, and cutting-edge AI. Our team spans mechanical, electrical, and systems engineering — partnering closely with industrial design, operations, and software to create seamless, high-quality experiences that make AI more accessible and useful.
About the Role
As a Hardware Engineer on the Consumer Products team, you’ll contribute to the design, development, and integration of complex hardware systems for new AI-driven devices. You’ll work across disciplines to translate early product concepts into reliable, scalable, and beautifully crafted products ready for mass production.
This role is based in Singapore. We follow a hybrid model (four days per week in the office) and offer relocation support for new employees. Occasional travel to manufacturing partners may be required.
In this role, you will:
Design, prototype, and validate mechanical and electrical subsystems from early development through mass production.
Collaborate closely with design, operations, and manufacturing teams to ensure quality, reliability, and scalability.
Drive DFM/DFA reviews, design iterations, and bring-up of prototype and pilot builds.
Debug complex system-level issues and lead root-cause investigations and resolutions.
Partner with global suppliers and cross-functional teams to ensure flawless execution from concept to launch.
You might thrive in this role if you:
Have 6+ years of experience in consumer hardware, consumer electronics, or advanced product development.
Bring deep technical fluency in mechanical, electrical, or systems engineering (cross-disciplinary experience a plus).
Have taken at least one consumer product from concept to mass production.
Are energized by hands-on problem solving, iteration, and building in fast-paced environments.
Value collaboration, craftsmanship, and user experience — and are excited to help shape how people interact with AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe Consumer Products team at OpenAI builds the hardware that brings advanced AI technology directly into people’s hands. We design, engineer, and manufacture next-generation consumer devices that combine elegant design, robust engineering, and cutting-edge AI. Our team spans mechanical, electrical, and systems engineering — partnering closely with industrial design, operations, and software to create seamless, high-quality experiences that make AI more accessible and useful.\n\n\n\nAbout the Role\nAs a Hardware Engineer on the Consumer Products team, you’ll contribute to the design, development, and integration of complex hardware systems for new AI-driven devices. You’ll work across disciplines to translate early product concepts into reliable, scalable, and beautifully crafted products ready for mass production.\n\nThis role is based in Singapore. We follow a hybrid model (four days per week in the office) and offer relocation support for new employees. Occasional travel to manufacturing partners may be required.\n\n\n\nIn this role, you will:\n\n - Design, prototype, and validate mechanical and electrical subsystems from early development through mass production.\n\n - Collaborate closely with design, operations, and manufacturing teams to ensure quality, reliability, and scalability.\n\n - Drive DFM/DFA reviews, design iterations, and bring-up of prototype and pilot builds.\n\n - Debug complex system-level issues and lead root-cause investigations and resolutions.\n\n - Partner with global suppliers and cross-functional teams to ensure flawless execution from concept to launch.\n\n\n\nYou might thrive in this role if you:\n\n - Have 6+ years of experience in consumer hardware, consumer electronics, or advanced product development.\n\n - Bring deep technical fluency in mechanical, electrical, or systems engineering (cross-disciplinary experience a plus).\n\n - Have taken at least one consumer product from concept to mass production.\n\n - Are energized by hands-on problem solving, iteration, and building in fast-paced environments.\n\n - Value collaboration, craftsmanship, and user experience — and are excited to help shape how people interact with AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1ae64ddb-505f-4ad2-a731-3a857e94edee","title":"Growth Marketing, Creative and Ad Operations","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-10-14T16:23:55.748+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1ae64ddb-505f-4ad2-a731-3a857e94edee","applyUrl":"https://jobs.ashbyhq.com/openai/1ae64ddb-505f-4ad2-a731-3a857e94edee/application","descriptionHtml":"The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.
Our Growth Marketing team is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets.
This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making.
In this role, you will build and run the creative and advertising operations system that powers OpenAI’s paid marketing programs. You will connect Creative and Growth Marketing teams, establish clear processes for producing and launching high-quality ads, and keep the operational details behind paid campaigns organized, accurate, and scalable.
You will help translate growth priorities into creative briefs and testing roadmaps, coordinate assets and approvals across internal teams and external partners, and turn performance results into clear next steps.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Build and manage the end-to-end paid creative operating system, including creative intake, briefing, production, asset delivery, approvals, trafficking, launch, reporting, and iteration.
Serve as the day-to-day connector between Creative, Brand, Growth Marketing, agencies, and production partners, keeping priorities and timelines clear and on track.
Partner with Growth Marketing to build and maintain creative testing roadmaps, translating campaign goals, audience insights, and performance data into briefs, hypotheses, test plans, and clear success metrics.
Develop and maintain the tools and processes that keep creative production organized, including asset libraries, production calendars, naming conventions, tagging, version control, specifications, and documentation.
Track creative test results, document learnings, and partner with Growth Marketing and Creative to identify what is working, what needs to change, and what should be tested next.
Continuously improve workflows, templates, reporting, and automation to increase creative throughput, reduce errors, and make paid marketing operations more efficient and reliable.
7+ years of experience in creative operations, growth or performance marketing, integrated marketing, or a related role supporting paid marketing programs.
Exceptional attention to detail and operational rigor, with a track record of owning high precision work in either creative or campaign operations.
Experience building or improving creative production workflows, project trackers, asset libraries, approval processes, and other systems that help teams execute consistently.
Hands-on familiarity with major paid advertising platforms such as Meta, Google, TikTok, YouTube, Reddit, or LinkedIn, including campaign trafficking, asset requirements, and launch QA.
Working knowledge of marketing tracking and measurement, including UTMs, pixels, conversion events, platform reporting, and basic campaign or creative performance analysis.
Strong project management and organizational skills, with the ability to manage multiple deadlines, keep stakeholders aligned, surface risks early, and follow through on details.
Clear written and verbal communication, strong cross-functional collaboration skills, and the ability to turn growth priorities into actionable briefs, testing plans, and next steps.
Comfort working in a fast-moving environment and a proactive, resourceful approach to solving problems; experience with billing, invoicing, vendor management, or workflow automation is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.\n\nOur Growth Marketing team is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets.\n\nThis team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making.\n\n\n\n\nABOUT THE ROLE\n\nIn this role, you will build and run the creative and advertising operations system that powers OpenAI’s paid marketing programs. You will connect Creative and Growth Marketing teams, establish clear processes for producing and launching high-quality ads, and keep the operational details behind paid campaigns organized, accurate, and scalable.\n\nYou will help translate growth priorities into creative briefs and testing roadmaps, coordinate assets and approvals across internal teams and external partners, and turn performance results into clear next steps.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and manage the end-to-end paid creative operating system, including creative intake, briefing, production, asset delivery, approvals, trafficking, launch, reporting, and iteration.\n\n - Serve as the day-to-day connector between Creative, Brand, Growth Marketing, agencies, and production partners, keeping priorities and timelines clear and on track.\n\n - Partner with Growth Marketing to build and maintain creative testing roadmaps, translating campaign goals, audience insights, and performance data into briefs, hypotheses, test plans, and clear success metrics.\n\n - Develop and maintain the tools and processes that keep creative production organized, including asset libraries, production calendars, naming conventions, tagging, version control, specifications, and documentation.\n\n - Track creative test results, document learnings, and partner with Growth Marketing and Creative to identify what is working, what needs to change, and what should be tested next.\n\n - Continuously improve workflows, templates, reporting, and automation to increase creative throughput, reduce errors, and make paid marketing operations more efficient and reliable.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - 7+ years of experience in creative operations, growth or performance marketing, integrated marketing, or a related role supporting paid marketing programs.\n\n - Exceptional attention to detail and operational rigor, with a track record of owning high precision work in either creative or campaign operations.\n\n - Experience building or improving creative production workflows, project trackers, asset libraries, approval processes, and other systems that help teams execute consistently.\n\n - Hands-on familiarity with major paid advertising platforms such as Meta, Google, TikTok, YouTube, Reddit, or LinkedIn, including campaign trafficking, asset requirements, and launch QA.\n\n - Working knowledge of marketing tracking and measurement, including UTMs, pixels, conversion events, platform reporting, and basic campaign or creative performance analysis.\n\n - Strong project management and organizational skills, with the ability to manage multiple deadlines, keep stakeholders aligned, surface risks early, and follow through on details.\n\n - Clear written and verbal communication, strong cross-functional collaboration skills, and the ability to turn growth priorities into actionable briefs, testing plans, and next steps.\n\n - Comfort working in a fast-moving environment and a proactive, resourceful approach to solving problems; experience with billing, invoicing, vendor management, or workflow automation is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$189K – $265K • Offers Equity","scrapeableCompensationSalarySummary":"$189K - $265K","compensationTiers":[{"id":"2a32d1a2-8a57-40b9-bbc6-7ae0c72f6f51","tierSummary":"$189K – $265K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cc5d7021-d867-4af6-a5b8-229988cb1744","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"082067ec-e8c1-426a-bd67-36abce1659b6","summary":"$189K – $265K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":265000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":265000}]}},{"id":"099374c6-3cbb-4964-9a1d-31e6e5b5dcd2","title":"Senior Manager, EHS - Robotics","department":"Workplace","team":"Workplace","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-10T00:36:18.633+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/099374c6-3cbb-4964-9a1d-31e6e5b5dcd2","applyUrl":"https://jobs.ashbyhq.com/openai/099374c6-3cbb-4964-9a1d-31e6e5b5dcd2/application","descriptionHtml":"About the Team
OpenAI's Environmental, Health & Safety (EHS) team partners across the company to enable safe, responsible growth. This role will be a senior EHS partner to our robotics operations as our operating footprint expands. You will work closely with Robotics, Engineering, Operations, Facilities, Workplace, Construction, Security, People, Legal, and external partners to integrate safety into how our facilities are designed, built, staffed, and operated.
About the Role
We are seeking a Senior Manager, EHS - Robotics to provide senior, hands-on safety leadership across multiple sites. This role is for an experienced EHS leader who can operate independently in a fast-moving technical environment, anticipate risk before it becomes an incident, and build practical safety systems that scale with the business.
Our robotics operations are scaling quickly, with a growing mix of construction, commissioning, workforce expansion, and around-the-clock operations. This creates a complex and evolving risk environment and requires strong preventive planning, consistent field presence, and sustained incident-management oversight.
This leader will own site-level EHS strategy and execution for the robotics portfolio while partnering with the broader EHS team on company-wide standards and programs. The successful candidate will look around corners: planning for future ramps, identifying requirements early, influencing design and operating decisions, and creating durable systems that enable teams to move quickly without compromising safety.
In this role you will:
Serve as a senior EHS partner across robotics R&D operations, owning site-level safety strategy, priorities, and execution as the footprint scales.
Anticipate EHS requirements for new operations, equipment, processes, construction phases, staffing ramps, and 24/7 operations, and translate them into practical plans before work begins.
Lead proactive risk identification and control across robotics activities, including machine safety, ergonomics, electrical safety, material handling, hazardous materials, contractor safety, and other site-specific risks.
Build and maintain site EHS programs, risk assessments, procedures, training, inspections, corrective-action systems, emergency preparedness, and compliance processes appropriate to each site's risk profile.
Partner with Robotics, Engineering, Operations, Facilities, Workplace, Construction, Security, People, Legal, and vendors to embed safety into facility design, equipment deployment, work planning, and operating decisions.
Provide visible field leadership across shifts and operating conditions, establishing mechanisms that support effective EHS coverage and escalation for 24/7 operations.
Lead incident response and investigation for significant events; ensure timely fact-finding, root-cause analysis, corrective actions, verification, trend analysis, and communication of lessons learned.
Use incident, near-miss, inspection, and operational data to identify recurring risks and drive preventive actions across sites rather than addressing events in isolation.
Oversee contractor and contingent-worker safety interfaces, clarifying responsibilities, expectations, reporting, and corrective-action ownership across multi-employer worksites.
Maintain strong regulatory compliance and readiness, including applicable Cal/OSHA and OSHA requirements, while developing metrics and reporting that make site risks, actions, and performance visible to leadership.
You’ll thrive in this role if you have:
15+ years of progressive EHS experience, including significant leadership responsibility in robotics, advanced manufacturing, R&D, industrial, or similarly complex technical environments.
Strong technical knowledge across occupational safety and health, with depth in areas such as machine safety, ergonomics, electrical safety, hazardous energy, material handling, hazardous materials, contractor safety, and incident investigation.
Demonstrated experience supporting complex sites through rapid scale, construction and operational overlap, commissioning, process change, or transition to extended or 24/7 operations.
Strong working knowledge of OSHA and Cal/OSHA requirements and the ability to translate regulatory obligations into practical, scalable operating programs.
Demonstrated success influencing senior technical and operational leaders, especially where EHS does not directly own the work and decisions must be made through partnership.
Experience building EHS systems, programs, metrics, vendor support, and operating rhythms for an emerging or rapidly scaling organization.
Strong judgment and the ability to balance operational speed, technical complexity, workforce needs, compliance, and risk without defaulting to overly rigid solutions.
Clear, credible communication skills with executives, engineers, operators, contractors, employees, and external partners, including the ability to communicate during high-pressure incidents.
Comfort operating independently in ambiguity, with the technical depth, field orientation, pragmatism, and ownership needed to anticipate what is coming and build durable safety capability ahead of growth.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Environmental, Health & Safety (EHS) team partners across the company to enable safe, responsible growth. This role will be a senior EHS partner to our robotics operations as our operating footprint expands. You will work closely with Robotics, Engineering, Operations, Facilities, Workplace, Construction, Security, People, Legal, and external partners to integrate safety into how our facilities are designed, built, staffed, and operated.\n\nAbout the Role\n\nWe are seeking a Senior Manager, EHS - Robotics to provide senior, hands-on safety leadership across multiple sites. This role is for an experienced EHS leader who can operate independently in a fast-moving technical environment, anticipate risk before it becomes an incident, and build practical safety systems that scale with the business.\n\nOur robotics operations are scaling quickly, with a growing mix of construction, commissioning, workforce expansion, and around-the-clock operations. This creates a complex and evolving risk environment and requires strong preventive planning, consistent field presence, and sustained incident-management oversight.\n\nThis leader will own site-level EHS strategy and execution for the robotics portfolio while partnering with the broader EHS team on company-wide standards and programs. The successful candidate will look around corners: planning for future ramps, identifying requirements early, influencing design and operating decisions, and creating durable systems that enable teams to move quickly without compromising safety.\n\nIn this role you will:\n\n - Serve as a senior EHS partner across robotics R&D operations, owning site-level safety strategy, priorities, and execution as the footprint scales.\n\n - Anticipate EHS requirements for new operations, equipment, processes, construction phases, staffing ramps, and 24/7 operations, and translate them into practical plans before work begins.\n\n - Lead proactive risk identification and control across robotics activities, including machine safety, ergonomics, electrical safety, material handling, hazardous materials, contractor safety, and other site-specific risks.\n\n - Build and maintain site EHS programs, risk assessments, procedures, training, inspections, corrective-action systems, emergency preparedness, and compliance processes appropriate to each site's risk profile.\n\n - Partner with Robotics, Engineering, Operations, Facilities, Workplace, Construction, Security, People, Legal, and vendors to embed safety into facility design, equipment deployment, work planning, and operating decisions.\n\n - Provide visible field leadership across shifts and operating conditions, establishing mechanisms that support effective EHS coverage and escalation for 24/7 operations.\n\n - Lead incident response and investigation for significant events; ensure timely fact-finding, root-cause analysis, corrective actions, verification, trend analysis, and communication of lessons learned.\n\n - Use incident, near-miss, inspection, and operational data to identify recurring risks and drive preventive actions across sites rather than addressing events in isolation.\n\n - Oversee contractor and contingent-worker safety interfaces, clarifying responsibilities, expectations, reporting, and corrective-action ownership across multi-employer worksites.\n\n - Maintain strong regulatory compliance and readiness, including applicable Cal/OSHA and OSHA requirements, while developing metrics and reporting that make site risks, actions, and performance visible to leadership.\n\nYou’ll thrive in this role if you have:\n\n - 15+ years of progressive EHS experience, including significant leadership responsibility in robotics, advanced manufacturing, R&D, industrial, or similarly complex technical environments.\n\n - Strong technical knowledge across occupational safety and health, with depth in areas such as machine safety, ergonomics, electrical safety, hazardous energy, material handling, hazardous materials, contractor safety, and incident investigation.\n\n - Demonstrated experience supporting complex sites through rapid scale, construction and operational overlap, commissioning, process change, or transition to extended or 24/7 operations.\n\n - Strong working knowledge of OSHA and Cal/OSHA requirements and the ability to translate regulatory obligations into practical, scalable operating programs.\n\n - Demonstrated success influencing senior technical and operational leaders, especially where EHS does not directly own the work and decisions must be made through partnership.\n\n - Experience building EHS systems, programs, metrics, vendor support, and operating rhythms for an emerging or rapidly scaling organization.\n\n - Strong judgment and the ability to balance operational speed, technical complexity, workforce needs, compliance, and risk without defaulting to overly rigid solutions.\n\n - Clear, credible communication skills with executives, engineers, operators, contractors, employees, and external partners, including the ability to communicate during high-pressure incidents.\n\n - Comfort operating independently in ambiguity, with the technical depth, field orientation, pragmatism, and ownership needed to anticipate what is coming and build durable safety capability ahead of growth.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$203K – $225K • Offers Equity","scrapeableCompensationSalarySummary":"$203K - $225K","compensationTiers":[{"id":"ce107c75-17c2-4541-a165-a1b2fd1fa5c1","tierSummary":"$203K – $225K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"27bb197e-f316-462c-958e-194a6a29c10a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8e95df8d-caca-4035-b1bf-db5a9591194c","summary":"$203K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":203000,"maxValue":225000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":203000,"maxValue":225000}]}},{"id":"557dd2ec-db6c-49b1-a0aa-193007ebd5b6","title":"Applied AI Architect, Large Enterprise","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-23T15:30:00.359+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/557dd2ec-db6c-49b1-a0aa-193007ebd5b6","applyUrl":"https://jobs.ashbyhq.com/openai/557dd2ec-db6c-49b1-a0aa-193007ebd5b6/application","descriptionHtml":"About the Team
The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
About the Role
As an Applied AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
This role is based in our London office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.
Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.
Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries and digital-native businesses to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\nAbout the Role\n\nAs an Applied AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will act as the “CTO of your book of business”, shaping each customer's AI strategy and guiding their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate business priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value and growth. The Account Director owns commercial strategy; you own the technical strategy, customer journey, and path to production value.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong industry fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\nThis role is based in our London office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of existing customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with executives and technical teams to identify, qualify, and prioritize use cases tied to meaningful business outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, securing confidence in both the solution and its path to production.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CTOs, CIOs, CISOs, AI leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable customer impact, intervening early when risks threaten value realization.\n\n - Apply industry or digital-native expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided enterprise organizations from technical evaluation through production adoption and measurable business impact.\n\n - Build credibility with senior technical and business leaders while communicating equally well with hands-on engineers.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier LLM models, agentic applications, model evaluation, retrieval, or enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant industry or strong fluency with the needs of digital-native businesses.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping organizations deploy advanced AI responsibly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"19755930-3377-49c2-949c-192629eb4119","title":"Consumer Marketing Manager, Japan","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-08T01:58:02.800+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/19755930-3377-49c2-949c-192629eb4119","applyUrl":"https://jobs.ashbyhq.com/openai/19755930-3377-49c2-949c-192629eb4119/application","descriptionHtml":"About OpenAI:
OpenAI is an AI research and deployment company. Our mission is to ensure that artificial general intelligence benefits all of humanity. We push the boundaries of AI capabilities while working to deploy them safely and responsibly through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
About the Role:
We are seeking an experienced and versatile Japan Consumer Marketing Manager to develop and execute locally relevant consumer programs in one of our most important and culturally nuanced markets.
Reporting to the Japan Marketing Lead, this is a hands-on role for a full-stack consumer marketer with deep understanding of the Japanese consumer landscape—someone who can translate strategy into locally resonant campaigns, shape narratives that build trust, and accelerate adoption and repeat usage at scale. The ideal candidate combines strong consumer marketing instincts with excellent execution in complex, cross-functional environments.
This role will manage integrated initiatives spanning brand, product storytelling, digital, social, creators, partnerships, community, and lifecycle, while representing the voice of Japanese consumers internally.
Key Responsibilities:
Develop and execute Japan-specific consumer marketing plans under the Japan Marketing Lead, ensuring strong local relevance while aligning with global priorities.
Drive full-funnel initiatives that grow users and weekly active users, deepen activation and repeat usage, and improve retention, advocacy, and sentiment.
Act as a local expert and thought partner—bringing deep insights into Japanese culture, consumer behavior, and media dynamics to inform strategy, creative, and execution.
Manage and collaborate with local agencies, creators, and production partners to deliver culturally authentic, high-quality campaigns and content.
Partner closely with cross-functional teams including product marketing, communications, partnerships, and regional leadership to deliver integrated programs with clear impact.
Represent the voice of Japan internally, ensuring local nuance, context, and market realities are reflected in marketing strategy, messaging, and decision-making.
Qualifications:
7+ years of marketing experience, with a strong track record of delivering high-impact consumer campaigns and measurable user or usage growth in Japan.
Deep understanding of the Japanese consumer landscape, cultural context, and local media and marketing ecosystems.
Proven ability to build and execute integrated marketing plans across brand, digital, influencer/creator, and partner channels.
Comfortable operating at both strategic and hands-on executional levels in a fast-paced, ambiguous environment.
Strong network of local agencies, creatives, creators, and production partners; demonstrated experience managing external partners.
Excellent communicator and collaborator, with the ability to influence stakeholders across functions and geographies.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About OpenAI:\n\nOpenAI is an AI research and deployment company. Our mission is to ensure that artificial general intelligence benefits all of humanity. We push the boundaries of AI capabilities while working to deploy them safely and responsibly through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.\n\n\nAbout the Role:\n\nWe are seeking an experienced and versatile Japan Consumer Marketing Manager to develop and execute locally relevant consumer programs in one of our most important and culturally nuanced markets.\n\nReporting to the Japan Marketing Lead, this is a hands-on role for a full-stack consumer marketer with deep understanding of the Japanese consumer landscape—someone who can translate strategy into locally resonant campaigns, shape narratives that build trust, and accelerate adoption and repeat usage at scale. The ideal candidate combines strong consumer marketing instincts with excellent execution in complex, cross-functional environments.\n\nThis role will manage integrated initiatives spanning brand, product storytelling, digital, social, creators, partnerships, community, and lifecycle, while representing the voice of Japanese consumers internally.\n\n\n\nKey Responsibilities:\n\n - Develop and execute Japan-specific consumer marketing plans under the Japan Marketing Lead, ensuring strong local relevance while aligning with global priorities.\n\n - Drive full-funnel initiatives that grow users and weekly active users, deepen activation and repeat usage, and improve retention, advocacy, and sentiment.\n\n - Act as a local expert and thought partner—bringing deep insights into Japanese culture, consumer behavior, and media dynamics to inform strategy, creative, and execution.\n\n - Manage and collaborate with local agencies, creators, and production partners to deliver culturally authentic, high-quality campaigns and content.\n\n - Partner closely with cross-functional teams including product marketing, communications, partnerships, and regional leadership to deliver integrated programs with clear impact.\n\n - Represent the voice of Japan internally, ensuring local nuance, context, and market realities are reflected in marketing strategy, messaging, and decision-making.\n\n\n\nQualifications:\n\n - 7+ years of marketing experience, with a strong track record of delivering high-impact consumer campaigns and measurable user or usage growth in Japan.\n\n - Deep understanding of the Japanese consumer landscape, cultural context, and local media and marketing ecosystems.\n\n - Proven ability to build and execute integrated marketing plans across brand, digital, influencer/creator, and partner channels.\n\n - Comfortable operating at both strategic and hands-on executional levels in a fast-paced, ambiguous environment.\n\n - Strong network of local agencies, creatives, creators, and production partners; demonstrated experience managing external partners.\n\n - Excellent communicator and collaborator, with the ability to influence stakeholders across functions and geographies.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"910b44fb-6af7-4d26-8e25-9ba814fe5fd5","title":"Partnerships Operations Lead, OAI for Government","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-09T22:16:30.259+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/910b44fb-6af7-4d26-8e25-9ba814fe5fd5","applyUrl":"https://jobs.ashbyhq.com/openai/910b44fb-6af7-4d26-8e25-9ba814fe5fd5/application","descriptionHtml":"About the team
OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government helps public-sector institutions use advanced AI responsibly to improve services and advance critical missions. The Partnerships team builds the external ecosystem and internal operating mechanisms required to deliver that work at scale.
Role Summary
We are seeking a Partnerships Operations Lead to build and run the operating foundation for OpenAI for Government’s Partnerships team.
This person will serve as the operational connective tissue across the partner team, working closely with Account Directors, Solutions Architects, Revenue Operations, Deal Desk, and other cross-functional stakeholders to move opportunities from initial engagement through agreement and execution.
They will help ensure a smooth handoff to Technical Success across accounts by establishing clear readiness criteria, capturing the right commercial and customer context, and aligning teams on partner roles, commitments, dependencies, and success outcomes.
The ideal candidate is a true utility player who combines the relationship instincts of a growth oriented builder with the rigor of an exceptional business operator. They thrive in ambiguity, create processes that do not yet exist, and move fluidly between deal execution, workflow design, analysis, and cross-functional coordination.
Key Responsibilities
Own the end-to-end operating cadence for partner-sourced and partner-influenced opportunities, from intake and qualification through approvals, contracting, launch, and expansion.
Build and continuously improve operating processes, standard procedures, stage gates, decision rights, and service expectations that make partner execution faster and more predictable.
Operationalize new and existing government partner motions—including cloud providers, resellers, and sell-through models—by translating requirements that differ from standard commercial motions into clear workflows, enablement, decision rights, and cross-functional handoffs.
Coordinate deal execution across Account Directors, Revenue Operations, Deal Desk, Legal, Finance, Security and Compliance, Product, Technical Success, and partner teams, ensuring every action has a clear owner and timeline.
Establish a consistent handoff from commercial teams to Technical Success by standardizing readiness criteria, account context, use cases, partner responsibilities, commitments, dependencies, and success plans.
Unblock complex deals by surfacing issues early, driving approvals and escalations, managing exceptions, and closing gaps between functions.
Maintain the operational source of truth for contract milestones, partner launches, handoff readiness, dependencies, and risks, with a high bar for process and data quality; coordinate with Revenue Operations to ensure partner context is reflected in pipeline and CRM data.
Own the government-partner operating cadences for deal execution, launch tracking, and business reviews; coordinate with Revenue Operations on pipeline and forecasting inputs and turn the resulting data into concise insights and actions.
Identify and implement workflow, tooling, and automation improvements that reduce cycle time, eliminate recurring friction, and enable the partner team to scale.
Qualifications
7+ years of experience in operations, Revenue Operations, Sales Operations, Deal Desk, go-to-market business operations, or complex program management.
A track record of building operating processes and cross-functional workflows from the ground up in a fast-moving organization.
Experience supporting the end-to-end deal lifecycle in enterprise technology, public sector, or another complex and regulated environment.
Exceptional program-management skills, with the ability to coordinate multiple high-priority workstreams, stakeholders, decisions, and deadlines.
Strong systems and data orientation, including experience with CRM, reporting, workflow, and collaboration tools.
Ability to move between detailed execution and systems-level problem solving without losing speed, accuracy, or accountability.
Excellent written and verbal communication, sound judgment, and the ability to influence cross-functional teams without relying on formal authority.
Experience operating partner, alliance, channel, or co-sell programs in enterprise technology, cloud, or AI.
Familiarity with public-sector procurement, government contracting, and customer implementation or Technical Success handoffs.
You might thrive in this role if you:
Are a true utility player. You are comfortable moving between process design, deal problem-solving, analysis, documentation, and hands-on coordination.
Are a builder. You see ambiguity as an invitation to create clear, durable systems that help teams operate better.
Are deal-oriented. You understand what makes complex opportunities move, anticipate bottlenecks, and bring urgency to the critical path.
Are a cross-functional connector. You translate clearly among commercial, operational, legal, financial, and technical stakeholders and keep teams aligned.
Are a systems thinker. You look for root causes, remove recurring friction, and use data and automation to improve how work gets done.
Take ownership with low ego. You are calm under pressure, highly reliable, and willing to do whatever is needed to help the team and its customers succeed.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\nOpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. OpenAI for Government helps public-sector institutions use advanced AI responsibly to improve services and advance critical missions. The Partnerships team builds the external ecosystem and internal operating mechanisms required to deliver that work at scale.\n\n\n\nRole Summary\n\nWe are seeking a Partnerships Operations Lead to build and run the operating foundation for OpenAI for Government’s Partnerships team.\n\nThis person will serve as the operational connective tissue across the partner team, working closely with Account Directors, Solutions Architects, Revenue Operations, Deal Desk, and other cross-functional stakeholders to move opportunities from initial engagement through agreement and execution.\n\nThey will help ensure a smooth handoff to Technical Success across accounts by establishing clear readiness criteria, capturing the right commercial and customer context, and aligning teams on partner roles, commitments, dependencies, and success outcomes.\n\nThe ideal candidate is a true utility player who combines the relationship instincts of a growth oriented builder with the rigor of an exceptional business operator. They thrive in ambiguity, create processes that do not yet exist, and move fluidly between deal execution, workflow design, analysis, and cross-functional coordination.\n\n\n\nKey Responsibilities\n\n - Own the end-to-end operating cadence for partner-sourced and partner-influenced opportunities, from intake and qualification through approvals, contracting, launch, and expansion.\n\n - Build and continuously improve operating processes, standard procedures, stage gates, decision rights, and service expectations that make partner execution faster and more predictable.\n\n - Operationalize new and existing government partner motions—including cloud providers, resellers, and sell-through models—by translating requirements that differ from standard commercial motions into clear workflows, enablement, decision rights, and cross-functional handoffs.\n\n - Coordinate deal execution across Account Directors, Revenue Operations, Deal Desk, Legal, Finance, Security and Compliance, Product, Technical Success, and partner teams, ensuring every action has a clear owner and timeline.\n\n - Establish a consistent handoff from commercial teams to Technical Success by standardizing readiness criteria, account context, use cases, partner responsibilities, commitments, dependencies, and success plans.\n\n - Unblock complex deals by surfacing issues early, driving approvals and escalations, managing exceptions, and closing gaps between functions.\n\n - Maintain the operational source of truth for contract milestones, partner launches, handoff readiness, dependencies, and risks, with a high bar for process and data quality; coordinate with Revenue Operations to ensure partner context is reflected in pipeline and CRM data.\n\n - Own the government-partner operating cadences for deal execution, launch tracking, and business reviews; coordinate with Revenue Operations on pipeline and forecasting inputs and turn the resulting data into concise insights and actions.\n\n - Identify and implement workflow, tooling, and automation improvements that reduce cycle time, eliminate recurring friction, and enable the partner team to scale.\n \n \n\nQualifications\n\n - 7+ years of experience in operations, Revenue Operations, Sales Operations, Deal Desk, go-to-market business operations, or complex program management.\n\n - A track record of building operating processes and cross-functional workflows from the ground up in a fast-moving organization.\n\n - Experience supporting the end-to-end deal lifecycle in enterprise technology, public sector, or another complex and regulated environment.\n\n - Exceptional program-management skills, with the ability to coordinate multiple high-priority workstreams, stakeholders, decisions, and deadlines.\n\n - Strong systems and data orientation, including experience with CRM, reporting, workflow, and collaboration tools.\n\n - Ability to move between detailed execution and systems-level problem solving without losing speed, accuracy, or accountability.\n\n - Excellent written and verbal communication, sound judgment, and the ability to influence cross-functional teams without relying on formal authority.\n \n \n\n\nNICE TO HAVE\n\n - Experience operating partner, alliance, channel, or co-sell programs in enterprise technology, cloud, or AI.\n\n - Familiarity with public-sector procurement, government contracting, and customer implementation or Technical Success handoffs.\n \n \n\nYou might thrive in this role if you:\n\n - Are a true utility player. You are comfortable moving between process design, deal problem-solving, analysis, documentation, and hands-on coordination.\n\n - Are a builder. You see ambiguity as an invitation to create clear, durable systems that help teams operate better.\n\n - Are deal-oriented. You understand what makes complex opportunities move, anticipate bottlenecks, and bring urgency to the critical path.\n\n - Are a cross-functional connector. You translate clearly among commercial, operational, legal, financial, and technical stakeholders and keep teams aligned.\n\n - Are a systems thinker. You look for root causes, remove recurring friction, and use data and automation to improve how work gets done.\n\n - Take ownership with low ego. You are calm under pressure, highly reliable, and willing to do whatever is needed to help the team and its customers succeed.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$221K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$221K - $266K","compensationTiers":[{"id":"de49191f-6441-4056-81e3-fe4f0090de83","tierSummary":"$221K – $266K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f9eaea9d-6b61-4845-880e-7a15746fcb40","summary":"$221K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":266000},{"id":"3ac07c00-9d3e-4ad2-ae16-86ac3048fcc6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":266000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"bd2b8228-bb0f-42e0-94bd-c853cdd56140","title":"Research Engineer, AI for Chip Design","department":"Research","team":"AI for Chip Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-11T23:38:19.412+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bd2b8228-bb0f-42e0-94bd-c853cdd56140","applyUrl":"https://jobs.ashbyhq.com/openai/bd2b8228-bb0f-42e0-94bd-c853cdd56140/application","descriptionHtml":"OpenAI develops models that can reason through complex problems and hardware designed for the demands of advanced AI. AI for Chips connects these efforts: applying increasingly capable AI systems to the work of semiconductor engineering.
Our goal is to help engineers develop better chips and shorten design cycles. This work brings research, model training, and hardware expertise together to build tools that engineers can use on real designs, with correctness and measurable performance at the center.
We’re hiring a Research Engineer to help OpenAI models solve chip-design problems through reinforcement learning, tool use, and evaluation.
You’ll own experiments from the initial idea through implementation and analysis. That means building environments and evaluations, running training, investigating failures, and using the results to decide what to try next. You’ll also build the software needed to make those experiments reliable and reproducible.
We value strong coding fundamentals, careful experimental judgment, and the ability to make progress independently. Prior chip-design experience is helpful, but you can learn the domain alongside the team’s hardware specialists.
Build RL environments and evaluations for tasks such as RTL generation, design verification, and physical design optimization.
Develop and test approaches that help models use chip-design tools and improve power, performance, and area while preserving correctness.
Design experiments, establish baselines, and measure whether improvements hold up on new tasks and designs.
Investigate failures across model behavior, rewards, evaluation tools, and experiment infrastructure.
Improve iteration speed through better tooling, faster evaluations, and proxy rewards that reflect the outcomes we care about.
Turn successful experiments into reusable research code and training workflows, working closely with researchers and engineers.
Have strong programming and debugging skills and a track record of turning technical ideas into working software.
Experience with reinforcement learning, model evaluations, post-training, or other applied ML research.
Experience building tool-using agents, reward functions, or automated evaluation systems.
Can form clear hypotheses, design useful experiments, and distinguish meaningful results from noise or evaluation errors.
Work independently on ambiguous problems and make practical decisions about what to build or test next.
Stay close to the implementation and can explain what you built, what failed, and what you learned.
Communicate progress clearly and collaborate well with people across research, software, and hardware.
Care about developing safe, beneficial AI.
Familiarity with experiment orchestration, distributed training, or research infrastructure.
Experience with RTL, Verilog/SystemVerilog, EDA tools, formal verification, or chip-design automation.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI develops models that can reason through complex problems and hardware designed for the demands of advanced AI. AI for Chips connects these efforts: applying increasingly capable AI systems to the work of semiconductor engineering.\n\nOur goal is to help engineers develop better chips and shorten design cycles. This work brings research, model training, and hardware expertise together to build tools that engineers can use on real designs, with correctness and measurable performance at the center.\n\n\n\n\nABOUT THE ROLE\n\nWe’re hiring a Research Engineer to help OpenAI models solve chip-design problems through reinforcement learning, tool use, and evaluation.\n\nYou’ll own experiments from the initial idea through implementation and analysis. That means building environments and evaluations, running training, investigating failures, and using the results to decide what to try next. You’ll also build the software needed to make those experiments reliable and reproducible.\n\nWe value strong coding fundamentals, careful experimental judgment, and the ability to make progress independently. Prior chip-design experience is helpful, but you can learn the domain alongside the team’s hardware specialists.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build RL environments and evaluations for tasks such as RTL generation, design verification, and physical design optimization.\n\n - Develop and test approaches that help models use chip-design tools and improve power, performance, and area while preserving correctness.\n\n - Design experiments, establish baselines, and measure whether improvements hold up on new tasks and designs.\n\n - Investigate failures across model behavior, rewards, evaluation tools, and experiment infrastructure.\n\n - Improve iteration speed through better tooling, faster evaluations, and proxy rewards that reflect the outcomes we care about.\n\n - Turn successful experiments into reusable research code and training workflows, working closely with researchers and engineers.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong programming and debugging skills and a track record of turning technical ideas into working software.\n\n - Experience with reinforcement learning, model evaluations, post-training, or other applied ML research.\n\n - Experience building tool-using agents, reward functions, or automated evaluation systems.\n\n - Can form clear hypotheses, design useful experiments, and distinguish meaningful results from noise or evaluation errors.\n\n - Work independently on ambiguous problems and make practical decisions about what to build or test next.\n\n - Stay close to the implementation and can explain what you built, what failed, and what you learned.\n\n - Communicate progress clearly and collaborate well with people across research, software, and hardware.\n\n - Care about developing safe, beneficial AI.\n\n\nNICE TO HAVE:\n\n - Familiarity with experiment orchestration, distributed training, or research infrastructure.\n\n - Experience with RTL, Verilog/SystemVerilog, EDA tools, formal verification, or chip-design automation.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"348482c4-7124-4a4e-94ce-987ce3039f84","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"774836ad-aaca-4daf-8d7a-9c01be6c544a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2941bde4-00a9-416e-95d4-02d6ecd7573b","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"7f4c5eef-37f9-4454-a1fb-ef1e66b075d9","title":"Forward Deployed Engineer (FDE) - Seattle","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-11T20:56:13.406+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7f4c5eef-37f9-4454-a1fb-ef1e66b075d9","applyUrl":"https://jobs.ashbyhq.com/openai/7f4c5eef-37f9-4454-a1fb-ef1e66b075d9/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n \n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\n \n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n \n\nThis role is based in Seattle. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n \n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n \n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"ca8a0a77-386e-479e-a64e-1ccd2065782d","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"21205684-a3f3-4dbd-afd8-808017cf02bd","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"id":"381938a7-b262-43fb-b753-b277357ae8c0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"989d85db-2f7e-4833-8934-9e64b652675f","title":"SMB Innovation Sales & Strategy Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-14T18:03:18.612+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/989d85db-2f7e-4833-8934-9e64b652675f","applyUrl":"https://jobs.ashbyhq.com/openai/989d85db-2f7e-4833-8934-9e64b652675f/application","descriptionHtml":"About the Team
OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways.
The SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.
About the Role
The SMB Innovation Sales & Strategy Lead will identify, incubate and scale new revenue opportunities across OpenAI’s SMB Ads business. This foundational role combines strategic thinking, analytical rigor and hands-on execution to develop differentiated customer propositions, validate product opportunities and launch new go-to-market programs.
Working across Product, Engineering, Sales, Marketing and Data Science, this person will lead initiatives from opportunity assessment through customer discovery, commercial pilots and transition to scale. The remit includes industry-specific opportunities, differentiated customer engagement models and innovative approaches across self-serve, sales-assisted and partner-led channels.
The lead will also partner with SMB leadership and the Strategy & Operations team to inform the overall SMB strategy, contributing customer segmentation, commercial insights and evidence from incubation programs to broader planning and investment decisions.
In This Role, You Will
Identify untapped opportunities across SMB segments, industries, and channels. Build business cases and launch pilots to validate customer demand and commercial potential.
Design new acquisition, activation, and expansion programs, including industry-specific and assisted-growth approaches. Partner with sales teams and outsourced sales providers to connect self-serve adoption with sales-assisted engagement.
Translate customer discovery into product opportunities. Partner with Product and Engineering to evaluate solutions and use customer and commercial evidence to guide investment.
Develop actionable SMB segmentation based on needs, business characteristics, advertising maturity, behavior, growth potential, and economics. Tailor acquisition, onboarding, service, and expansion across customer channels.
Own pilot delivery and measurement across incremental revenue, conversion, customer outcomes, and cost to serve. Scale successful programs through clear playbooks and ownership; refine or retire those that miss defined success criteria.
Shape SMB strategy and investment recommendations with leadership and Strategy & Operations, drawing on market analysis, segmentation, and pilot results.
Lead the innovation portfolio through clear roadmaps, performance measures, and decision milestones. Resolve delivery challenges and transition proven programs into ongoing operations.
You Might Thrive in This Role If You
Bring approximately 8-10 years of experience in business incubation, growth, strategy, business operations, product strategy, or consulting, with substantial ownership of implementation and commercial results.
Understand SMB customers and self-serve business models, including how sales-assisted and partner-led approaches support growth.
Demonstrate success taking initiatives from customer insight and business case through pilot, launch, and measurable impact.
Apply strong analytical and financial modeling skills across opportunity sizing, unit economics, funnel analysis, and experimentation.
Translate customer segmentation into differentiated propositions, engagement models, and investment decisions.
Work directly with customers to uncover needs and shape product and go-to-market recommendations.
Lead cross-functional initiatives, align senior stakeholders, and resolve competing priorities.
Combine strategic analysis with hands-on customer discovery, pilot delivery, and program execution.
Exercise sound judgment in ambiguous environments and move effectively across complex organizations.
Preferred Experience
Bring experience in advertising platforms, marketplaces, or SMB technology businesses.
Combine management consulting experience with substantial hands-on operating responsibility.
Draw on experience in both established technology companies and startups.
Build on experience with outsourced sales channels, sales-assisted growth, or industry-specific commercial programs.
Workplace & Location
San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for small and medium-sized businesses to connect with customers in new ways.\n\nThe SMB Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.\n\nAbout the Role\n\nThe SMB Innovation Sales & Strategy Lead will identify, incubate and scale new revenue opportunities across OpenAI’s SMB Ads business. This foundational role combines strategic thinking, analytical rigor and hands-on execution to develop differentiated customer propositions, validate product opportunities and launch new go-to-market programs.\n\nWorking across Product, Engineering, Sales, Marketing and Data Science, this person will lead initiatives from opportunity assessment through customer discovery, commercial pilots and transition to scale. The remit includes industry-specific opportunities, differentiated customer engagement models and innovative approaches across self-serve, sales-assisted and partner-led channels.\n\nThe lead will also partner with SMB leadership and the Strategy & Operations team to inform the overall SMB strategy, contributing customer segmentation, commercial insights and evidence from incubation programs to broader planning and investment decisions.\n\nIn This Role, You Will\n\n - Identify untapped opportunities across SMB segments, industries, and channels. Build business cases and launch pilots to validate customer demand and commercial potential.\n\n - Design new acquisition, activation, and expansion programs, including industry-specific and assisted-growth approaches. Partner with sales teams and outsourced sales providers to connect self-serve adoption with sales-assisted engagement.\n\n - Translate customer discovery into product opportunities. Partner with Product and Engineering to evaluate solutions and use customer and commercial evidence to guide investment.\n\n - Develop actionable SMB segmentation based on needs, business characteristics, advertising maturity, behavior, growth potential, and economics. Tailor acquisition, onboarding, service, and expansion across customer channels.\n\n - Own pilot delivery and measurement across incremental revenue, conversion, customer outcomes, and cost to serve. Scale successful programs through clear playbooks and ownership; refine or retire those that miss defined success criteria.\n\n - Shape SMB strategy and investment recommendations with leadership and Strategy & Operations, drawing on market analysis, segmentation, and pilot results.\n\n - Lead the innovation portfolio through clear roadmaps, performance measures, and decision milestones. Resolve delivery challenges and transition proven programs into ongoing operations.\n\nYou Might Thrive in This Role If You\n\n - Bring approximately 8-10 years of experience in business incubation, growth, strategy, business operations, product strategy, or consulting, with substantial ownership of implementation and commercial results.\n\n - Understand SMB customers and self-serve business models, including how sales-assisted and partner-led approaches support growth.\n\n - Demonstrate success taking initiatives from customer insight and business case through pilot, launch, and measurable impact.\n\n - Apply strong analytical and financial modeling skills across opportunity sizing, unit economics, funnel analysis, and experimentation.\n\n - Translate customer segmentation into differentiated propositions, engagement models, and investment decisions.\n\n - Work directly with customers to uncover needs and shape product and go-to-market recommendations.\n\n - Lead cross-functional initiatives, align senior stakeholders, and resolve competing priorities.\n\n - Combine strategic analysis with hands-on customer discovery, pilot delivery, and program execution.\n\n - Exercise sound judgment in ambiguous environments and move effectively across complex organizations.\n\nPreferred Experience\n\n - Bring experience in advertising platforms, marketplaces, or SMB technology businesses.\n\n - Combine management consulting experience with substantial hands-on operating responsibility.\n\n - Draw on experience in both established technology companies and startups.\n\n - Build on experience with outsourced sales channels, sales-assisted growth, or industry-specific commercial programs.\n\nWorkplace & Location\n\n - San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$227K – $252K • Offers Equity","scrapeableCompensationSalarySummary":"$227K - $252K","compensationTiers":[{"id":"1049be4a-3a7f-4452-9231-3c6bc03139d7","tierSummary":"$227K – $252K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9545aabd-1830-45fd-a667-1e3facfaa659","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e1e95e90-d0d1-4d9b-b263-2ea5ec677957","summary":"$227K – $252K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000}]}},{"id":"fa312d19-bb9e-4569-b5ed-aed8aa45cd3b","title":"Account Director, Mid-Market","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"India - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Mumbai, India","address":{"postalAddress":{"addressCountry":"India","addressLocality":"Mumbai"}}},{"location":"Delhi, India","address":{"postalAddress":{"addressRegion":"Delhi","addressCountry":"India","addressLocality":"Delhi"}}}],"publishedAt":"2026-09-08T09:24:13.116+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"India"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fa312d19-bb9e-4569-b5ed-aed8aa45cd3b","applyUrl":"https://jobs.ashbyhq.com/openai/fa312d19-bb9e-4569-b5ed-aed8aa45cd3b/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
This role is part of our APAC Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners.
You’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in India and can be based out of either Delhi, Mumbai or Bangalore. For locations with an office, we operate in a hybrid model of 3 days in the office.
In this role, you'll:
Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan.
Win lighthouse accounts through outbound sales outreach.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience including:
7+ years of direct selling experience in Data and AI or Cloud.
Designing and executing complex go to market strategies.
Orchestrating programmatic sales motions with partners.
Experience operating in fast paced, high growth environments.
Working directly with c-level executives.
Leading high-visibility customer events (CAB, conferences, product launches, etc.).
Hands on experience with AI tools.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nThis role is part of our APAC Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners.\n\nYou’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in India and can be based out of either Delhi, Mumbai or Bangalore. For locations with an office, we operate in a hybrid model of 3 days in the office.\n\nIn this role, you'll:\n\n - Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan.\n\n - Win lighthouse accounts through outbound sales outreach.\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects.\n\n - Own a consumption revenue target.\n\n - Manage consumption revenue forecasts.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience including:\n\n - 7+ years of direct selling experience in Data and AI or Cloud.\n\n - Designing and executing complex go to market strategies.\n\n - Orchestrating programmatic sales motions with partners.\n\n - Experience operating in fast paced, high growth environments.\n\n - Working directly with c-level executives.\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.).\n\n - Hands on experience with AI tools.\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c0c70d7e-c450-4ca4-842a-dbc5e643c048","title":"Technical Program Manager, Storage & Data Infrastructure","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-08T16:09:44.302+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c0c70d7e-c450-4ca4-842a-dbc5e643c048","applyUrl":"https://jobs.ashbyhq.com/openai/c0c70d7e-c450-4ca4-842a-dbc5e643c048/application","descriptionHtml":"About the Team
OpenAI's data and storage infrastructure spans data platforms, online databases, and file/object storage. These systems underpin data ingestion and processing, durable persistence, indexing and retrieval, and product file experiences. As frontier models and agents evolve how they use memory, history and snapshots, the underlying architecture increasingly shapes the capabilities products can deliver—and their latency, reliability, cost and efficiency.
About the Role
We are looking for a technically deep TPM to independently define and lead multiple programs across data platforms, online databases and storage infrastructure. You will connect model, product and data-consumer requirements to architecture, and work with the relevant engineering teams to take new capabilities through production adoption and repeatable expansion.
The design scope is exabyte-scale storage and infrastructure spanning multiple millions of CPU cores. The challenge is not simply forecasting more resources: it is making complete, workload-ready capacity repeatable, with a clear path from product requirements through architecture, deployment and validation. A data pipeline, database query, file operation or execution snapshot can affect whether a product or agent succeeds; you will connect those outcomes to the systems underneath.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Translate model, product and data-platform needs into precise access patterns, consistency, durability, freshness, availability and scalability requirements. Connect memory, history, retrieval and resumable work to capability and end-to-end latency.
Partner with engineering to transform data and storage architecture into repeatable scale units: standardized provisioning, placement, routing, data movement and readiness checks that bring storage, compute and networking online together. Tie each expansion to the workloads it can serve.
Lead cross-stack programs connecting ingestion and processing, databases and indexes, and file/object storage. Make data ownership, schema compatibility, change-data-capture, replay and consumer-readiness contracts explicit so the full data path remains correct and usable.
Make cost and efficiency architectural inputs. Evaluate physical versus logical footprint, index and replication amplification, redundant copies, tiering, caching and network movement against the cost of serving useful workloads.
Drive resilience and recovery programs with explicit failure scenarios and validation. Distinguish database backup, failover and point-in-time recovery from execution/workspace save-and-restore; verify correctness, recovery time, safe resumption and isolation from live traffic.
Coordinate lifecycle correctness across files, objects, databases and data platforms, including metadata, retention, deletion and snapshots. Incorporate privacy, access control, auditability and residency requirements into the design and consumer contracts.
Lead adoption and major migrations through compatibility checks, representative workload testing, staged cutovers, rollback and operational handoff. Improve APIs, guardrails and self-service so new capacity and capabilities can be consumed predictably.
Measure architecture changes through product and platform outcomes: task completion and continuity, data freshness, query/retrieval and snapshot latency, throughput, reliability and cost/efficiency. Use those results to drive durable performance and operational improvements.
You might thrive in this role if you:
Have independently owned complex production programs in data platforms, databases or storage infrastructure and can explain the architectural decisions, your contribution and the resulting impact.
Have deep working knowledge of hyperscaler/cloud storage technologies, such as Amazon S3 or Azure Blob Storage, including their performance, placement, resiliency and cost constraints.
Understand the full data and storage stack: product access patterns and APIs; ingestion and processing; databases, storage engines and indexes; caching, replication and data movement; and the durable-storage, CPU and network layers that support them.
Can translate model, product and data-consumer needs into precise platform requirements, challenge assumptions and define evidence that a capability, recovery path or scaling change is ready.
Have led delivery across product, model, data, database, storage and infrastructure teams, especially where no single team owns the end-to-end result.
Can use workload evidence to make tradeoffs across capability, correctness, reliability, latency and cost/efficiency, and build mechanisms that improve decisions as requirements change.
Communicate complex decisions clearly and maintain ownership through production adoption, not only a launch milestone.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's data and storage infrastructure spans data platforms, online databases, and file/object storage. These systems underpin data ingestion and processing, durable persistence, indexing and retrieval, and product file experiences. As frontier models and agents evolve how they use memory, history and snapshots, the underlying architecture increasingly shapes the capabilities products can deliver—and their latency, reliability, cost and efficiency.\n\nAbout the Role\n\nWe are looking for a technically deep TPM to independently define and lead multiple programs across data platforms, online databases and storage infrastructure. You will connect model, product and data-consumer requirements to architecture, and work with the relevant engineering teams to take new capabilities through production adoption and repeatable expansion.\n\nThe design scope is exabyte-scale storage and infrastructure spanning multiple millions of CPU cores. The challenge is not simply forecasting more resources: it is making complete, workload-ready capacity repeatable, with a clear path from product requirements through architecture, deployment and validation. A data pipeline, database query, file operation or execution snapshot can affect whether a product or agent succeeds; you will connect those outcomes to the systems underneath.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Translate model, product and data-platform needs into precise access patterns, consistency, durability, freshness, availability and scalability requirements. Connect memory, history, retrieval and resumable work to capability and end-to-end latency.\n\n - Partner with engineering to transform data and storage architecture into repeatable scale units: standardized provisioning, placement, routing, data movement and readiness checks that bring storage, compute and networking online together. Tie each expansion to the workloads it can serve.\n\n - Lead cross-stack programs connecting ingestion and processing, databases and indexes, and file/object storage. Make data ownership, schema compatibility, change-data-capture, replay and consumer-readiness contracts explicit so the full data path remains correct and usable.\n\n - Make cost and efficiency architectural inputs. Evaluate physical versus logical footprint, index and replication amplification, redundant copies, tiering, caching and network movement against the cost of serving useful workloads.\n\n - Drive resilience and recovery programs with explicit failure scenarios and validation. Distinguish database backup, failover and point-in-time recovery from execution/workspace save-and-restore; verify correctness, recovery time, safe resumption and isolation from live traffic.\n\n - Coordinate lifecycle correctness across files, objects, databases and data platforms, including metadata, retention, deletion and snapshots. Incorporate privacy, access control, auditability and residency requirements into the design and consumer contracts.\n\n - Lead adoption and major migrations through compatibility checks, representative workload testing, staged cutovers, rollback and operational handoff. Improve APIs, guardrails and self-service so new capacity and capabilities can be consumed predictably.\n\n - Measure architecture changes through product and platform outcomes: task completion and continuity, data freshness, query/retrieval and snapshot latency, throughput, reliability and cost/efficiency. Use those results to drive durable performance and operational improvements.\n\nYou might thrive in this role if you:\n\n - Have independently owned complex production programs in data platforms, databases or storage infrastructure and can explain the architectural decisions, your contribution and the resulting impact.\n\n - Have deep working knowledge of hyperscaler/cloud storage technologies, such as Amazon S3 or Azure Blob Storage, including their performance, placement, resiliency and cost constraints.\n\n - Understand the full data and storage stack: product access patterns and APIs; ingestion and processing; databases, storage engines and indexes; caching, replication and data movement; and the durable-storage, CPU and network layers that support them.\n\n - Can translate model, product and data-consumer needs into precise platform requirements, challenge assumptions and define evidence that a capability, recovery path or scaling change is ready.\n\n - Have led delivery across product, model, data, database, storage and infrastructure teams, especially where no single team owns the end-to-end result.\n\n - Can use workload evidence to make tradeoffs across capability, correctness, reliability, latency and cost/efficiency, and build mechanisms that improve decisions as requirements change.\n\n - Communicate complex decisions clearly and maintain ownership through production adoption, not only a launch milestone.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $445K","compensationTiers":[{"id":"f8f82fc4-1afd-468b-a667-155caf0b04fd","tierSummary":"$257K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4de1bf22-caa0-4d48-865c-f73c207d66a3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a6d0205e-f69e-49ce-a9bb-65f132bc13a3","summary":"$257K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":445000}]}},{"id":"5df9e349-f8e1-4cfd-ba20-ec9e4115d564","title":"Engineering Manager, Client Platform Engineering","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-09-08T17:21:58.874+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5df9e349-f8e1-4cfd-ba20-ec9e4115d564","applyUrl":"https://jobs.ashbyhq.com/openai/5df9e349-f8e1-4cfd-ba20-ec9e4115d564/application","descriptionHtml":"About the Team
OpenAI’s Client Platform Engineering (CPE) team delivers trusted devices at scale: secure by default, reliable by design, and effortless to use. We own platform capabilities across macOS, Windows, iOS, Android, and Linux, spanning endpoint posture and device trust, application delivery, onboarding, updates, telemetry, workflow orchestration, and employee-facing remediation. The team partners deeply with Security, Research, Applied, and specialized engineering groups to enable and protect OpenAI while reducing friction for the people advancing our mission.
About the Role
As an Engineering Manager for CPE, you will lead a team of engineers responsible for the strategy, delivery, and operation of OpenAI’s cross-platform client foundation. You will combine people leadership with strong technical judgment: setting direction, developing engineers, reviewing architecture and tradeoffs, and creating the operating mechanisms that turn ambiguous needs into durable platform outcomes. This is a high-leverage role at the intersection of security, reliability, developer velocity, and employee experience.
CPE is a highly technical platform engineering organization delivering first-party services, automation, observability, and safe fleet operations. We’re looking for a leader who can guide its next chapter, scaling the team and its systems, partnering across the company, and raising the bar for secure, reliable, low-friction experiences across every supported platform.
In this role, you will:
Lead and develop a high-performing engineering team; hire thoughtfully, coach engineers, create clarity, and foster an inclusive, high-accountability culture that pushes perceived limits.
Define and execute a multi-year client-platform strategy and roadmap across macOS, Windows, iOS, Android, and Linux, including how Codex and agents can reshape employee computing.
Provide technical direction for endpoint posture, device trust, application delivery, device onboarding, updates, fleet telemetry, workflow orchestration, and employee-facing remediation. Lead the team to rethink the platform from first principles as Codex and agent capabilities advance: what software needs to be built, what agents can own end to end, and which employee workflows no longer need to exist.
Guide architecture and engineering tradeoffs across first-party services, open-source tooling, SaaS platforms, IaC/GitOps, CI/CD, and cloud infrastructure. Decide what to build, buy, standardize, retire, or redesign as AI changes what the platform can do.
Establish clear goals, ownership, planning, design reviews, and execution rhythms that let the team move quickly without sacrificing quality.
Raise the bar for reliability and evidence-backed security through observability, drift detection, staged rollouts, release gates, rollback paths, incident learning, runbooks, and healthy operational ownership. Use telemetry to see friction, measure outcomes, and improve before issues become tickets.
Partner with Security, IT, Research, Applied, Product, and specialized engineering teams to align priorities and land company-wide changes, dogfood OpenAI products in real employee workflows, and continuously improve internal platforms.
Balance strong security and compliance controls with developer velocity, employee experience, and operational simplicity. Define where agents can act, where humans approve, and how actions are evaluated, audited, and reversed.
Use adoption, reliability, evidence-backed security posture, data freshness, employee experience, workflow completion, friction, agent effectiveness, and operational-load metrics to steer investment and communicate impact.
Partner with IT and Security teams to compound CPE’s impact across employee experience, security posture, and operational scale.
You may be a fit for this role if you have:
Built and led teams that owned secure, reliable, mission critical services and infrastructure at scale, from strategy through production operations.
Delivered internal platforms, tooling, and services that materially improved reliability, security, and employee experience.
Made sound software and infrastructure engineering decisions at scale. Deep endpoint expertise is strongly preferred.
Raised production readiness through direct technical review of architecture, automation, code, IaC/GitOps, CI/CD, observability, and operational tradeoffs.
Operated infrastructure with material security or identity risk through staged rollouts, incidents, and decisions that balanced risk, compliance, and employee or developer experience.
Committed to joining the team’s engineering on call rotation after ramp up and using firsthand operational context to improve reliability and reduce toil.
Built inclusive teams that do excellent work, communicated with clarity and candor, and influenced partners across Security, IT, and Product/Engineering.
You might thrive in this role if you have:
Deep experience with one or more client-platform tool ecosystems such as Jamf, Intune, Android Enterprise, FleetDM/osquery, Munki/AutoPkg, or Linux configuration management.
Experience building internal platforms or services for app delivery, device posture/trust, onboarding, notifications, workflow orchestration, or fleet telemetry.
Familiarity with cloud infrastructure, Terraform, Kubernetes/containers, service orchestration, and large-scale observability.
Experience partnering with security, compliance, or privacy teams in high-assurance environments.
Experience supporting research, developer, robotics, hardware-lab, or other specialized computing environments.
A record of contributing to open-source tooling, engineering communities, or cross-company technical standards.
This role is based in San Francisco, CA. We offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Client Platform Engineering (CPE) team delivers trusted devices at scale: secure by default, reliable by design, and effortless to use. We own platform capabilities across macOS, Windows, iOS, Android, and Linux, spanning endpoint posture and device trust, application delivery, onboarding, updates, telemetry, workflow orchestration, and employee-facing remediation. The team partners deeply with Security, Research, Applied, and specialized engineering groups to enable and protect OpenAI while reducing friction for the people advancing our mission.\n\n\n\nAbout the Role\n\nAs an Engineering Manager for CPE, you will lead a team of engineers responsible for the strategy, delivery, and operation of OpenAI’s cross-platform client foundation. You will combine people leadership with strong technical judgment: setting direction, developing engineers, reviewing architecture and tradeoffs, and creating the operating mechanisms that turn ambiguous needs into durable platform outcomes. This is a high-leverage role at the intersection of security, reliability, developer velocity, and employee experience.\n\n\n\nCPE is a highly technical platform engineering organization delivering first-party services, automation, observability, and safe fleet operations. We’re looking for a leader who can guide its next chapter, scaling the team and its systems, partnering across the company, and raising the bar for secure, reliable, low-friction experiences across every supported platform.\n\n\n\nIn this role, you will:\n\n - Lead and develop a high-performing engineering team; hire thoughtfully, coach engineers, create clarity, and foster an inclusive, high-accountability culture that pushes perceived limits.\n\n - Define and execute a multi-year client-platform strategy and roadmap across macOS, Windows, iOS, Android, and Linux, including how Codex and agents can reshape employee computing.\n\n - Provide technical direction for endpoint posture, device trust, application delivery, device onboarding, updates, fleet telemetry, workflow orchestration, and employee-facing remediation. Lead the team to rethink the platform from first principles as Codex and agent capabilities advance: what software needs to be built, what agents can own end to end, and which employee workflows no longer need to exist.\n\n - Guide architecture and engineering tradeoffs across first-party services, open-source tooling, SaaS platforms, IaC/GitOps, CI/CD, and cloud infrastructure. Decide what to build, buy, standardize, retire, or redesign as AI changes what the platform can do.\n\n - Establish clear goals, ownership, planning, design reviews, and execution rhythms that let the team move quickly without sacrificing quality.\n\n - Raise the bar for reliability and evidence-backed security through observability, drift detection, staged rollouts, release gates, rollback paths, incident learning, runbooks, and healthy operational ownership. Use telemetry to see friction, measure outcomes, and improve before issues become tickets.\n\n - Partner with Security, IT, Research, Applied, Product, and specialized engineering teams to align priorities and land company-wide changes, dogfood OpenAI products in real employee workflows, and continuously improve internal platforms.\n\n - Balance strong security and compliance controls with developer velocity, employee experience, and operational simplicity. Define where agents can act, where humans approve, and how actions are evaluated, audited, and reversed.\n\n - Use adoption, reliability, evidence-backed security posture, data freshness, employee experience, workflow completion, friction, agent effectiveness, and operational-load metrics to steer investment and communicate impact.\n\n - Partner with IT and Security teams to compound CPE’s impact across employee experience, security posture, and operational scale.\n\n\n\nYou may be a fit for this role if you have:\n\n - Built and led teams that owned secure, reliable, mission critical services and infrastructure at scale, from strategy through production operations.\n\n - Delivered internal platforms, tooling, and services that materially improved reliability, security, and employee experience.\n\n - Made sound software and infrastructure engineering decisions at scale. Deep endpoint expertise is strongly preferred.\n\n - Raised production readiness through direct technical review of architecture, automation, code, IaC/GitOps, CI/CD, observability, and operational tradeoffs.\n\n - Operated infrastructure with material security or identity risk through staged rollouts, incidents, and decisions that balanced risk, compliance, and employee or developer experience.\n\n - Committed to joining the team’s engineering on call rotation after ramp up and using firsthand operational context to improve reliability and reduce toil.\n\n - Built inclusive teams that do excellent work, communicated with clarity and candor, and influenced partners across Security, IT, and Product/Engineering.\n\n\n\nYou might thrive in this role if you have:\n\n - Deep experience with one or more client-platform tool ecosystems such as Jamf, Intune, Android Enterprise, FleetDM/osquery, Munki/AutoPkg, or Linux configuration management.\n\n - Experience building internal platforms or services for app delivery, device posture/trust, onboarding, notifications, workflow orchestration, or fleet telemetry.\n\n - Familiarity with cloud infrastructure, Terraform, Kubernetes/containers, service orchestration, and large-scale observability.\n\n - Experience partnering with security, compliance, or privacy teams in high-assurance environments.\n\n - Experience supporting research, developer, robotics, hardware-lab, or other specialized computing environments.\n\n - A record of contributing to open-source tooling, engineering communities, or cross-company technical standards.\n\n\n\nThis role is based in San Francisco, CA. We offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$401K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$401K - $445K","compensationTiers":[{"id":"311702c9-bc10-4866-813c-7fa063e363c0","tierSummary":"$401K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7a500813-d823-4bad-9409-96d80ace742b","summary":"$401K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":445000},{"id":"4318aae5-71de-4edf-8923-ee713d6291e7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"35e6355f-52fd-405e-b5b6-98b275666d39","title":"Research Program Manager, Governance","department":"Research","team":"Research Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-09T23:09:59.345+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/35e6355f-52fd-405e-b5b6-98b275666d39","applyUrl":"https://jobs.ashbyhq.com/openai/35e6355f-52fd-405e-b5b6-98b275666d39/application","descriptionHtml":"OpenAI’s Governance team helps shape how the company responsibly develops and deploys increasingly capable AI. We bring together technical evidence, policy, and operational perspectives to help the company address emerging risks, resolve difficult questions, and make well-supported decisions.
Our work includes shaping and improving governance practices, supporting effective oversight, developing clear assessments and recommendations, and ensuring that decisions lead to action. We work closely with research, safety, security, legal, and product teams to identify gaps, reconcile different views, and improve our approach as capabilities and circumstances change.
We are looking for a curious, high-agency Research Program Manager who can reason from first principles, make sense of incomplete or conflicting information, and move difficult work forward. You will help shape the substance of governance reviews, connect ideas and evidence across teams, and develop recommendations that are both well-founded and practical.
The work requires someone who can use established approaches where they fit, recognize when circumstances call for a different approach, and update their thinking as new evidence emerges. You should bring sound judgment, a willingness to experiment and learn, and the program-management discipline to turn good analysis into action.
Depending on your experience and the team’s needs, your work may focus on safety advisory and board-level oversight, deployment governance, or standards and strategic partner commitments.
Bring together technical, policy, and operational inputs to develop coherent assessments, recommendations, and decision materials for governance bodies and senior leaders.
Work through emerging or ambiguous questions, test assumptions, identify gaps or conflicting evidence, and help determine what additional analysis or decisions are needed.
Engage critically with research, evaluations, safeguards, and risk assessments, working with the relevant experts to understand what the evidence supports and where uncertainty remains.
Partner with governance-body chairs, technical leaders, and other stakeholders to shape substantive reviews, frame the questions that matter, and communicate conclusions clearly.
Translate feedback, recommendations, and decisions into concrete work with accountable owners, milestones, dependencies, and clear criteria for completion.
Drive that work forward across teams, resolve blockers, surface difficult tradeoffs, and escalate disagreements or resource gaps when needed.
Help teams understand which governance processes apply, integrate reviews into research and deployment plans, and identify changes that require further consideration.
Maintain clear records of decisions, rationale, conditions, commitments, exceptions, and unresolved questions.
Help improve governance practices, standards, and guidance as capabilities, evidence, and circumstances evolve.
Build and refine practical tools, operating cadences, and sources of truth that improve the quality and pace of the work.
Develop trusted relationships across Research, Safety Systems, Preparedness, Security, Legal, Product, leadership, and relevant external partners.
Have experience leading complex, cross-functional work in a research, technology, policy, safety, security, governance, or related environment.
Take initiative, move quickly, and find practical ways forward when ownership, requirements, or the path to an answer are unclear.
Are intellectually curious and can learn unfamiliar subjects well enough to ask sharp questions, test an argument, and recognize when deeper expertise is needed.
Can synthesize complicated or conflicting information without losing important distinctions, limitations, or uncertainty.
Write clearly and precisely, particularly when explaining difficult issues and recommendations to senior decision-makers.
Bring strong program-management fundamentals and a record of turning ambiguous requests into work that gets finished.
Exercise sound judgment in sensitive situations, navigate disagreement constructively, and know when to act independently or seek a decision.
Are willing to try new approaches, learn from feedback, and change your mind when the evidence changes.
Build useful structure without adding unnecessary process.
Care deeply about the responsible development and deployment of increasingly capable AI systems.
Research program management or strategy and operations in a technically complex organization.
AI safety, preparedness, model evaluations, cybersecurity, or technical risk management.
Advisory committees, board-facing work, executive decision support, or other consequential reviews.
Translating policies, standards, or governance decisions into practical requirements and programs.
Strategic partnerships or sensitive deployment contexts.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Governance team helps shape how the company responsibly develops and deploys increasingly capable AI. We bring together technical evidence, policy, and operational perspectives to help the company address emerging risks, resolve difficult questions, and make well-supported decisions.\n\nOur work includes shaping and improving governance practices, supporting effective oversight, developing clear assessments and recommendations, and ensuring that decisions lead to action. We work closely with research, safety, security, legal, and product teams to identify gaps, reconcile different views, and improve our approach as capabilities and circumstances change.\n\n\nABOUT THE ROLE\n\nWe are looking for a curious, high-agency Research Program Manager who can reason from first principles, make sense of incomplete or conflicting information, and move difficult work forward. You will help shape the substance of governance reviews, connect ideas and evidence across teams, and develop recommendations that are both well-founded and practical.\n\nThe work requires someone who can use established approaches where they fit, recognize when circumstances call for a different approach, and update their thinking as new evidence emerges. You should bring sound judgment, a willingness to experiment and learn, and the program-management discipline to turn good analysis into action.\n\nDepending on your experience and the team’s needs, your work may focus on safety advisory and board-level oversight, deployment governance, or standards and strategic partner commitments.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Bring together technical, policy, and operational inputs to develop coherent assessments, recommendations, and decision materials for governance bodies and senior leaders.\n\n - Work through emerging or ambiguous questions, test assumptions, identify gaps or conflicting evidence, and help determine what additional analysis or decisions are needed.\n\n - Engage critically with research, evaluations, safeguards, and risk assessments, working with the relevant experts to understand what the evidence supports and where uncertainty remains.\n\n - Partner with governance-body chairs, technical leaders, and other stakeholders to shape substantive reviews, frame the questions that matter, and communicate conclusions clearly.\n\n - Translate feedback, recommendations, and decisions into concrete work with accountable owners, milestones, dependencies, and clear criteria for completion.\n\n - Drive that work forward across teams, resolve blockers, surface difficult tradeoffs, and escalate disagreements or resource gaps when needed.\n\n - Help teams understand which governance processes apply, integrate reviews into research and deployment plans, and identify changes that require further consideration.\n\n - Maintain clear records of decisions, rationale, conditions, commitments, exceptions, and unresolved questions.\n\n - Help improve governance practices, standards, and guidance as capabilities, evidence, and circumstances evolve.\n\n - Build and refine practical tools, operating cadences, and sources of truth that improve the quality and pace of the work.\n\n - Develop trusted relationships across Research, Safety Systems, Preparedness, Security, Legal, Product, leadership, and relevant external partners.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have experience leading complex, cross-functional work in a research, technology, policy, safety, security, governance, or related environment.\n\n - Take initiative, move quickly, and find practical ways forward when ownership, requirements, or the path to an answer are unclear.\n\n - Are intellectually curious and can learn unfamiliar subjects well enough to ask sharp questions, test an argument, and recognize when deeper expertise is needed.\n\n - Can synthesize complicated or conflicting information without losing important distinctions, limitations, or uncertainty.\n\n - Write clearly and precisely, particularly when explaining difficult issues and recommendations to senior decision-makers.\n\n - Bring strong program-management fundamentals and a record of turning ambiguous requests into work that gets finished.\n\n - Exercise sound judgment in sensitive situations, navigate disagreement constructively, and know when to act independently or seek a decision.\n\n - Are willing to try new approaches, learn from feedback, and change your mind when the evidence changes.\n\n - Build useful structure without adding unnecessary process.\n\n - Care deeply about the responsible development and deployment of increasingly capable AI systems.\n\n\nHELPFUL EXPERIENCE:\n\n - Research program management or strategy and operations in a technically complex organization.\n\n - AI safety, preparedness, model evaluations, cybersecurity, or technical risk management.\n\n - Advisory committees, board-facing work, executive decision support, or other consequential reviews.\n\n - Translating policies, standards, or governance decisions into practical requirements and programs.\n\n - Strategic partnerships or sensitive deployment contexts.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $328K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $328K","compensationTiers":[{"id":"e16ec228-1172-47e6-9db6-f6415c2d94f2","tierSummary":"$239K – $328K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4fcebb09-7553-4329-a243-de09eba5f7b7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"480006bc-02f9-4ecd-a87b-f3be61a4f93e","summary":"$239K – $328K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}},{"id":"a8a421d1-c9bb-4e37-8418-4e4d6b2ba29d","title":"Mechanical Design Engineer, Motor Design & Prototyping","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-10T16:17:28.894+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a8a421d1-c9bb-4e37-8418-4e4d6b2ba29d","applyUrl":"https://jobs.ashbyhq.com/openai/a8a421d1-c9bb-4e37-8418-4e4d6b2ba29d/application","descriptionHtml":"Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.
We are seeking a Mechanical Design Engineer to lead the development of motor mechanical designs and prototype hardware for advanced robotic systems. You will own stator and rotor mechanical development from early concepts and detailed design through hands-on builds and prototype validation, partnering closely with electromagnetic, electrical, test, and manufacturing teams.
This role focuses on the design, integration, and validation of motor components and prototype processes, including laminations, stack assemblies, bobbins, winding interfaces, and fixtures. You will help drive motor development from initial design through repeatable low-volume builds while establishing the tooling, work instructions, and validation practices needed for future robotic platforms.
This role is based in San Francisco, CA, and requires in-person presence 4 days a week.
Own stator and rotor mechanical designs and released CAD and drawings, including geometry, interfaces, fits, tolerances, retention, assembly access, and mechanical validation.
Develop laminations, stack assembly methods, bobbins, and winding interfaces that control alignment, insulation, conductor placement, and end-turn packaging.
Design, fabricate, and debug fixtures for winding, stacking, assembly, alignment, and inspection.
Build and troubleshoot prototypes. Use measurements, defects, rework, and assembly effort to improve designs and processes.
Establish low-volume prototype production with equipment, build sequences, work instructions, revision control, traceability, and acceptance checks that let technicians reproduce successful builds.
Test new manufacturing methods and winding approaches, balancing performance, repeatability, and practical implementation.
Work with electromagnetic, electrical, manufacturing, and test engineers to resolve tradeoffs between motor performance, packaging, buildability, and validation.
Move comfortably between CAD, the shop, measurements, and hands-on builds, and take ownership of the physical result.
Understand how tolerances, insulation, tool access, and assembly sequence affect whether a motor can be built and used reliably.
Diagnose failed builds through evidence and focused experiments, then carry the fix into the next iteration.
Build useful processes while designs evolve, and document them so others can reproduce the result.
Communicate assumptions and tradeoffs clearly and resolve coupled problems across disciplines.
Experience designing and building motors, actuators, or other precision electromechanical assemblies.
Experience with lamination stacks, bobbins, winding, insulation interfaces, or small-component assembly.
Proficiency in 3D CAD, manufacturing drawings, tolerance analysis, and fixture design, with hands-on metrology and inspection of critical mechanical interfaces.
Machining, additive manufacturing, bonding, or other prototype manufacturing processes.
Experience turning an initial build into a repeatable low-volume process.
Interest in using AI to reduce repetitive design and prototype work, with careful engineering review.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOur Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Mechanical Design Engineer to lead the development of motor mechanical designs and prototype hardware for advanced robotic systems. You will own stator and rotor mechanical development from early concepts and detailed design through hands-on builds and prototype validation, partnering closely with electromagnetic, electrical, test, and manufacturing teams.\n\nThis role focuses on the design, integration, and validation of motor components and prototype processes, including laminations, stack assemblies, bobbins, winding interfaces, and fixtures. You will help drive motor development from initial design through repeatable low-volume builds while establishing the tooling, work instructions, and validation practices needed for future robotic platforms.\n\nThis role is based in San Francisco, CA, and requires in-person presence 4 days a week.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Own stator and rotor mechanical designs and released CAD and drawings, including geometry, interfaces, fits, tolerances, retention, assembly access, and mechanical validation.\n\n - Develop laminations, stack assembly methods, bobbins, and winding interfaces that control alignment, insulation, conductor placement, and end-turn packaging.\n\n - Design, fabricate, and debug fixtures for winding, stacking, assembly, alignment, and inspection.\n\n - Build and troubleshoot prototypes. Use measurements, defects, rework, and assembly effort to improve designs and processes.\n\n - Establish low-volume prototype production with equipment, build sequences, work instructions, revision control, traceability, and acceptance checks that let technicians reproduce successful builds.\n\n - Test new manufacturing methods and winding approaches, balancing performance, repeatability, and practical implementation.\n\n - Work with electromagnetic, electrical, manufacturing, and test engineers to resolve tradeoffs between motor performance, packaging, buildability, and validation.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Move comfortably between CAD, the shop, measurements, and hands-on builds, and take ownership of the physical result.\n\n - Understand how tolerances, insulation, tool access, and assembly sequence affect whether a motor can be built and used reliably.\n\n - Diagnose failed builds through evidence and focused experiments, then carry the fix into the next iteration.\n\n - Build useful processes while designs evolve, and document them so others can reproduce the result.\n\n - Communicate assumptions and tradeoffs clearly and resolve coupled problems across disciplines.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience designing and building motors, actuators, or other precision electromechanical assemblies.\n\n - Experience with lamination stacks, bobbins, winding, insulation interfaces, or small-component assembly.\n\n - Proficiency in 3D CAD, manufacturing drawings, tolerance analysis, and fixture design, with hands-on metrology and inspection of critical mechanical interfaces.\n\n - Machining, additive manufacturing, bonding, or other prototype manufacturing processes.\n\n - Experience turning an initial build into a repeatable low-volume process.\n\n - Interest in using AI to reduce repetitive design and prototype work, with careful engineering review.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$225K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$225K - $318K","compensationTiers":[{"id":"793bb422-cf6c-424a-ac00-146898a2a8cc","tierSummary":"$225K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8ef20027-022e-4407-b239-d547303c0f01","summary":"$225K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":318000},{"id":"5b73b39f-e81c-49d0-b68f-e9e82769d45e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":318000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3b08148d-085e-4835-9934-1b7f60e0fdce","title":"Software Engineer, Manufacturing Infrastructure","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-16T00:30:26.055+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3b08148d-085e-4835-9934-1b7f60e0fdce","applyUrl":"https://jobs.ashbyhq.com/openai/3b08148d-085e-4835-9934-1b7f60e0fdce/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
We're seeking a Software Engineer to join our First-Party Hardware team. In this role, you will design, build, integrate, and validate the software used to manufacture, qualify, and deliver our hardware from the factory.
You will work across the stack to create the infrastructure that runs internally and externally to coordinate all aspects of the production process. You will create the critical tools and procedures to execute, capture, process, and present the data resulting from the end to end assembly and validation of our hardware across multiple vendors and sites.
This role is hands-on and high-ownership. You will work closely across teams both internal and external to define the standards that will be used across our products to ensure the velocity and quality of our 1P hardware. You will own the implementation, deployment, and output of these systems as well their continued maintenance and SLAs.
Location: San Francisco, CA (Hybrid: 3 days/week onsite). Relocation assistance available.
In this role, you will:
Design, develop, and maintain the software infrastructure for manufacturing process execution and data export.
Own integration across internal customers and vendor systems and processes.
Build and maintain the CI, release, and delivery pipeline of tooling to external partners.
Build and maintain internal systems to ingest, process, deliver, and visualize critical data for internal teams and systems.
Build system health monitoring, telemetry, remote diagnostics, and recovery paths that make manufacturing failures traceable and actionable.
Develop automation frameworks and monitoring for board bring-up, rack bring-up, qualification, manufacturing readiness, deployment readiness, and long-term reliability.
Package engineering releases into manufacturing-ready software recipes: images, versions, logs, limits, remediation mapping, provisioning hooks, secure artifact handling, and traceable data export.
Debug complex production issues spanning hardware, firmware, kernel, services, networking, power, thermals, boot, provisioning, manufacturing, test, and cloud services.
Partner with hardware, firmware, security, networking, infrastructure, manufacturing, operations, and external engineering teams to define software contracts, unblock bring-up, and drive issues to closure.
Produce durable architecture notes, runbooks, validation records, and decision documents that help OpenAI and partner teams reproduce, operate, and improve the platform.
You might thrive in this role if you have:
7+ years of hands-on experience, or exceptional accomplishments demonstrating equivalent expertise, in system software, platform software, hardware diagnostics, and cloud infrastructure.
Strong programming skills in C, C++, Rust or similar systems languages, with experience building reliable software for real hardware.
Familiarity with scripting in languages such as shell and python as used in automation systems.
Familiarity with Linux-based hardware platforms, OpenBMC, Redfish, firmware update systems, kernel drivers, and fleet management software.
Demonstrated ability to debug live hardware using logs, packet captures, firmware traces, bus captures, lab hosts, BMC journals, Linux tooling, and carefully controlled experiments.
Experience with hardware bring-up, manufacturing or qualification testing, system diagnostics, release validation, or deployment of high-performance compute, accelerator, server, networking, storage, or embedded platforms.
Ability to reason across software, firmware, hardware, manufacturing, and operations boundaries, and to turn ambiguous problems into clear requirements, designs, tests, and decisions.
Proven track record working with external vendors, manufacturing partners, or partner engineering teams to define deliverables, review technical work, and drive issues to closure.
Familiarity with platform security topics such as secure boot, firmware signing, device provisioning, attestation, certificate handling, trusted update flows, or access-control design is a plus.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nWe're seeking a Software Engineer to join our First-Party Hardware team. In this role, you will design, build, integrate, and validate the software used to manufacture, qualify, and deliver our hardware from the factory.\n\nYou will work across the stack to create the infrastructure that runs internally and externally to coordinate all aspects of the production process. You will create the critical tools and procedures to execute, capture, process, and present the data resulting from the end to end assembly and validation of our hardware across multiple vendors and sites.\n\nThis role is hands-on and high-ownership. You will work closely across teams both internal and external to define the standards that will be used across our products to ensure the velocity and quality of our 1P hardware. You will own the implementation, deployment, and output of these systems as well their continued maintenance and SLAs.\n\nLocation: San Francisco, CA (Hybrid: 3 days/week onsite). Relocation assistance available.\n\nIn this role, you will:\n\n - Design, develop, and maintain the software infrastructure for manufacturing process execution and data export.\n\n - Own integration across internal customers and vendor systems and processes.\n\n - Build and maintain the CI, release, and delivery pipeline of tooling to external partners.\n\n - Build and maintain internal systems to ingest, process, deliver, and visualize critical data for internal teams and systems.\n\n - Build system health monitoring, telemetry, remote diagnostics, and recovery paths that make manufacturing failures traceable and actionable.\n\n - Develop automation frameworks and monitoring for board bring-up, rack bring-up, qualification, manufacturing readiness, deployment readiness, and long-term reliability.\n\n - Package engineering releases into manufacturing-ready software recipes: images, versions, logs, limits, remediation mapping, provisioning hooks, secure artifact handling, and traceable data export.\n\n - Debug complex production issues spanning hardware, firmware, kernel, services, networking, power, thermals, boot, provisioning, manufacturing, test, and cloud services.\n\n - Partner with hardware, firmware, security, networking, infrastructure, manufacturing, operations, and external engineering teams to define software contracts, unblock bring-up, and drive issues to closure.\n\n - Produce durable architecture notes, runbooks, validation records, and decision documents that help OpenAI and partner teams reproduce, operate, and improve the platform.\n\nYou might thrive in this role if you have:\n\n - 7+ years of hands-on experience, or exceptional accomplishments demonstrating equivalent expertise, in system software, platform software, hardware diagnostics, and cloud infrastructure.\n\n - Strong programming skills in C, C++, Rust or similar systems languages, with experience building reliable software for real hardware.\n\n - Familiarity with scripting in languages such as shell and python as used in automation systems.\n\n - Familiarity with Linux-based hardware platforms, OpenBMC, Redfish, firmware update systems, kernel drivers, and fleet management software.\n\n - Demonstrated ability to debug live hardware using logs, packet captures, firmware traces, bus captures, lab hosts, BMC journals, Linux tooling, and carefully controlled experiments.\n\n - Experience with hardware bring-up, manufacturing or qualification testing, system diagnostics, release validation, or deployment of high-performance compute, accelerator, server, networking, storage, or embedded platforms.\n\n - Ability to reason across software, firmware, hardware, manufacturing, and operations boundaries, and to turn ambiguous problems into clear requirements, designs, tests, and decisions.\n\n - Proven track record working with external vendors, manufacturing partners, or partner engineering teams to define deliverables, review technical work, and drive issues to closure.\n\n - Familiarity with platform security topics such as secure boot, firmware signing, device provisioning, attestation, certificate handling, trusted update flows, or access-control design is a plus.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$310K – $460K • Offers Equity","scrapeableCompensationSalarySummary":"$310K - $460K","compensationTiers":[{"id":"2aad1892-cd88-4c51-9ba3-932c95b2761b","tierSummary":"$310K – $460K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cfb87d0c-8ea0-4d52-8881-c2728d7a2e8d","summary":"$310K – $460K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":310000,"maxValue":460000},{"id":"b3bd4423-a65a-47d9-8207-2e58b3ce6311","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":310000,"maxValue":460000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"56aafd17-7db9-473a-b3b4-957b6d926cdf","title":"Manufacturing Engineer, Motors & Actuators","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T16:53:51.645+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/56aafd17-7db9-473a-b3b4-957b6d926cdf","applyUrl":"https://jobs.ashbyhq.com/openai/56aafd17-7db9-473a-b3b4-957b6d926cdf/application","descriptionHtml":"Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.
We are seeking Manufacturing Engineers to lead the development of processes, tooling, and prototype builds for custom motors and actuators. You will own a primary area as a Stator Process / Manufacturing Engineer, Tooling / Fixture Engineer, or Prototype Manufacturing Engineer, taking that work from early development through validation and repeatable execution in close partnership with mechanical, electromagnetic, electrical, test, quality, and supplier teams.
These roles focus on the development, integration, and validation of electromechanical manufacturing capabilities, including stator winding processes, assembly and inspection tooling, and actuator prototype builds. You will help translate engineering designs into reliable hardware while establishing scalable processes, equipment, and build practices for future robotic platforms.
This role is based in San Francisco, CA, and requires in-person presence 5 days a week.
Each opening focuses on one of the three specialties below, with shared responsibility for reliable processes and hardware.
Stator Process / Manufacturing: develop and validate stacking, winding, termination, and potting processes. Establish process parameters, work instructions, and defect controls that produce consistent results across trained operators.
Tooling / Fixture: design and deliver winding tools, assembly fixtures, inspection gauges, and bench equipment, from CAD and drawings through fabrication, commissioning, and troubleshooting. Improve setup time, labor, and repeatability.
Prototype Manufacturing: plan and execute builds of existing actuator designs, from parts readiness and work instructions through inspection, approved rework, and delivery of complete actuator assemblies ready for robot integration. Resolve supplier and process issues, track failed parts, and use labor and yield data to improve subsequent builds.
Integrate and troubleshoot equipment within your specialty, working through operator workflow, material flow, and controls or test interfaces.
Resolve defects and bottlenecks through measurements and controlled trials. Demonstrate improvements in build time, repeatability, yield, and quality against defined acceptance criteria.
Release clear process and tooling documentation, maintain revisions, and train technicians and operators to reproduce successful results.
Work with mechanical designers to improve manufacturability while preserving approved magnetic, electrical, and safety requirements. Own the tooling designs and drawings needed to build and inspect the hardware, and coordinate product geometry, tolerance, and drawing changes with the product-design owner.
Have personally developed, built, or improved manufacturing processes, tooling, or electromechanical assemblies, and can explain the engineering decisions and results you owned.
Move comfortably between hands-on troubleshooting, technical analysis, and working with technicians, operators, and suppliers.
Use measurements and experiments to distinguish part variation, tooling problems, process settings, and operator effects.
Choose equipment and automation with sound judgment about production rate, flexibility, cost, safety, and maintainability.
Set practical build or development priorities, communicate blockers early, and work across design, controls, test, quality, and operations to resolve them.
Relevant experience depends on the specialty:
Stator Process / Manufacturing: stacking, winding, termination, potting or cure processes, and winding or handling tooling.
Tooling / Fixture: fixture design, CAD and manufacturing drawings, metrology, equipment commissioning, and repeatability studies.
Prototype Manufacturing: electromechanical assembly, build planning, parts readiness, inspection, rework, testing, and delivery of complete hardware builds.
Motor, stator, actuator, or comparable electromechanical manufacturing experience.
Automated assembly, inline inspection, end-of-line testing, or equipment fault recovery; familiarity with sensors, PLCs, I/O, or pneumatics.
Process capability, measurement-system studies, and structured experiments.
Interest in using AI to simplify repetitive engineering work, with sound review of its outputs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOur Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.\n\n\nABOUT THE ROLE\n\nWe are seeking Manufacturing Engineers to lead the development of processes, tooling, and prototype builds for custom motors and actuators. You will own a primary area as a Stator Process / Manufacturing Engineer, Tooling / Fixture Engineer, or Prototype Manufacturing Engineer, taking that work from early development through validation and repeatable execution in close partnership with mechanical, electromagnetic, electrical, test, quality, and supplier teams.\n\nThese roles focus on the development, integration, and validation of electromechanical manufacturing capabilities, including stator winding processes, assembly and inspection tooling, and actuator prototype builds. You will help translate engineering designs into reliable hardware while establishing scalable processes, equipment, and build practices for future robotic platforms.\n\nThis role is based in San Francisco, CA, and requires in-person presence 5 days a week.\n\n\nIN THIS ROLE, YOU WILL\n\nEach opening focuses on one of the three specialties below, with shared responsibility for reliable processes and hardware.\n\n - Stator Process / Manufacturing: develop and validate stacking, winding, termination, and potting processes. Establish process parameters, work instructions, and defect controls that produce consistent results across trained operators.\n\n - Tooling / Fixture: design and deliver winding tools, assembly fixtures, inspection gauges, and bench equipment, from CAD and drawings through fabrication, commissioning, and troubleshooting. Improve setup time, labor, and repeatability.\n\n - Prototype Manufacturing: plan and execute builds of existing actuator designs, from parts readiness and work instructions through inspection, approved rework, and delivery of complete actuator assemblies ready for robot integration. Resolve supplier and process issues, track failed parts, and use labor and yield data to improve subsequent builds.\n\n - Integrate and troubleshoot equipment within your specialty, working through operator workflow, material flow, and controls or test interfaces.\n\n - Resolve defects and bottlenecks through measurements and controlled trials. Demonstrate improvements in build time, repeatability, yield, and quality against defined acceptance criteria.\n\n - Release clear process and tooling documentation, maintain revisions, and train technicians and operators to reproduce successful results.\n\n - Work with mechanical designers to improve manufacturability while preserving approved magnetic, electrical, and safety requirements. Own the tooling designs and drawings needed to build and inspect the hardware, and coordinate product geometry, tolerance, and drawing changes with the product-design owner.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have personally developed, built, or improved manufacturing processes, tooling, or electromechanical assemblies, and can explain the engineering decisions and results you owned.\n\n - Move comfortably between hands-on troubleshooting, technical analysis, and working with technicians, operators, and suppliers.\n\n - Use measurements and experiments to distinguish part variation, tooling problems, process settings, and operator effects.\n\n - Choose equipment and automation with sound judgment about production rate, flexibility, cost, safety, and maintainability.\n\n - Set practical build or development priorities, communicate blockers early, and work across design, controls, test, quality, and operations to resolve them.\n\n\nPREFERRED QUALIFICATIONS\n\nRelevant experience depends on the specialty:\n\n - Stator Process / Manufacturing: stacking, winding, termination, potting or cure processes, and winding or handling tooling.\n\n - Tooling / Fixture: fixture design, CAD and manufacturing drawings, metrology, equipment commissioning, and repeatability studies.\n\n - Prototype Manufacturing: electromechanical assembly, build planning, parts readiness, inspection, rework, testing, and delivery of complete hardware builds.\n\n - Motor, stator, actuator, or comparable electromechanical manufacturing experience.\n\n - Automated assembly, inline inspection, end-of-line testing, or equipment fault recovery; familiarity with sensors, PLCs, I/O, or pneumatics.\n\n - Process capability, measurement-system studies, and structured experiments.\n\n - Interest in using AI to simplify repetitive engineering work, with sound review of its outputs.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$225K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$225K - $318K","compensationTiers":[{"id":"2b573959-069f-48ca-aa4c-ab264fb68f5a","tierSummary":"$225K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9ea90a57-058d-417f-af16-98d3921d1e1b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2fd1de59-8807-40cd-bee6-f6d4e9398379","summary":"$225K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":318000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":318000}]}},{"id":"2b87bb06-ba33-4cab-b950-0df12ca85dcf","title":"Mechanical Engineer, Dynamometer and Actuator Testing Infrastructure","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-10T18:35:21.715+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2b87bb06-ba33-4cab-b950-0df12ca85dcf","applyUrl":"https://jobs.ashbyhq.com/openai/2b87bb06-ba33-4cab-b950-0df12ca85dcf/application","descriptionHtml":"Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.
We are seeking a Mechanical Engineer to design, build, and own the mechanical side of our robotic actuator dynamometer and test infrastructure. You will create the test stands, couplings, fixtures, load paths, guarding, and serviceable lab hardware that enable rigorous characterization of robotic actuators.
This role combines precision mechanical design with hands-on lab work. You will take robotic actuator test infrastructure from requirements and analysis through CAD, fabrication, assembly, commissioning, and iteration, partnering closely with electrical and software engineers to deliver safe, flexible, high-uptime test cells.
Own the mechanical architecture of dynamometer and actuator test cells, including frames, bases, load paths, alignment, guarding, and serviceability.
Design dynamometer structures, robotic actuator fixtures, load-motor mounts, couplings, shafts, bearings, adapters, and torque-reaction hardware.
Translate robotic actuator test requirements into robust mechanical systems for torque, speed, thermal, durability, backdrive, efficiency, and failure testing.
Perform first-principles analysis and simulation for stiffness, strength, fatigue, vibration, thermal growth, critical speed, and safety factors.
Create precise, repeatable alignment strategies that protect test articles, load machines, sensors, and couplings.
Design modular fixturing that supports rapid changeover across actuator and motor variants without compromising measurement quality.
Work closely with electrical engineers on cable routing, enclosures, cooling, sensor packaging, and test-cell safety interfaces.
Work closely with software and controls engineers to define mechanical limits, safe operating envelopes, and automated-test constraints.
Build, assemble, debug, and improve test stands in the lab, using measurement and fabrication tools directly.
Develop guarding, containment, pinch-point mitigation, hard stops, and other mechanical safety systems for high-energy rotating equipment.
Manage fabrication partners and vendors for machined parts, weldments, bearings, couplings, sensors, and test-stand components.
Establish drawings, tolerance stacks, assembly procedures, inspection plans, and preventive-maintenance practices.
Use test observations and failure analysis to continuously improve durability, usability, uptime, and measurement fidelity.
Have strong intuition for load paths, stiffness, alignment, rotating machinery, and the practical behavior of real hardware.
Enjoy designing fixtures and structures that are precise, robust, safe, and easy for others to use.
Are highly hands-on and comfortable assembling, aligning, instrumenting, and debugging test equipment.
Can move fluidly between first-principles analysis, CAD, vendor collaboration, and lab iteration.
Care about details such as tolerances, runout, resonance, thermal growth, guarding, and serviceability.
Are comfortable working in fast-moving environments with evolving test needs and aggressive technical goals.
Take ownership of the full test-stand lifecycle, from concept through reliable daily operation.
Communicate clearly across mechanical, electrical, controls, software, safety, and operations teams.
Are motivated by building infrastructure that reveals how advanced robotic actuators really perform.
Are excited to build mechanical test infrastructure that accelerates robotic actuator development.
Preferred qualifications
Bachelor’s or graduate degree in Mechanical Engineering, Robotics, Mechatronics, or a related field.
Experience designing mechanical systems for robotic actuator dynamometers, robotics, automation, rotating machinery, aerospace, automotive, or similar high-performance hardware.
Strong understanding of structures, load paths, shafts, bearings, couplings, fasteners, tolerances, alignment, and vibration.
Experience designing fixtures, test stands, frames, guarding, and precision mechanical interfaces.
Proficiency with CAD and drawing release workflows; NX, SolidWorks, Creo, or equivalent experience is welcome.
Experience with structural, thermal, fatigue, or modal analysis and applying results to practical hardware decisions.
Hands-on experience with assembly, machining, metrology, alignment, and troubleshooting in a lab or prototype environment.
Familiarity with mechanical safety for rotating equipment, containment, interlocks, and safe operating envelopes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOur Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Mechanical Engineer to design, build, and own the mechanical side of our robotic actuator dynamometer and test infrastructure. You will create the test stands, couplings, fixtures, load paths, guarding, and serviceable lab hardware that enable rigorous characterization of robotic actuators.\n\nThis role combines precision mechanical design with hands-on lab work. You will take robotic actuator test infrastructure from requirements and analysis through CAD, fabrication, assembly, commissioning, and iteration, partnering closely with electrical and software engineers to deliver safe, flexible, high-uptime test cells.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Own the mechanical architecture of dynamometer and actuator test cells, including frames, bases, load paths, alignment, guarding, and serviceability.\n\n - Design dynamometer structures, robotic actuator fixtures, load-motor mounts, couplings, shafts, bearings, adapters, and torque-reaction hardware.\n\n - Translate robotic actuator test requirements into robust mechanical systems for torque, speed, thermal, durability, backdrive, efficiency, and failure testing.\n\n - Perform first-principles analysis and simulation for stiffness, strength, fatigue, vibration, thermal growth, critical speed, and safety factors.\n\n - Create precise, repeatable alignment strategies that protect test articles, load machines, sensors, and couplings.\n\n - Design modular fixturing that supports rapid changeover across actuator and motor variants without compromising measurement quality.\n\n - Work closely with electrical engineers on cable routing, enclosures, cooling, sensor packaging, and test-cell safety interfaces.\n\n - Work closely with software and controls engineers to define mechanical limits, safe operating envelopes, and automated-test constraints.\n\n - Build, assemble, debug, and improve test stands in the lab, using measurement and fabrication tools directly.\n\n - Develop guarding, containment, pinch-point mitigation, hard stops, and other mechanical safety systems for high-energy rotating equipment.\n\n - Manage fabrication partners and vendors for machined parts, weldments, bearings, couplings, sensors, and test-stand components.\n\n - Establish drawings, tolerance stacks, assembly procedures, inspection plans, and preventive-maintenance practices.\n\n - Use test observations and failure analysis to continuously improve durability, usability, uptime, and measurement fidelity.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have strong intuition for load paths, stiffness, alignment, rotating machinery, and the practical behavior of real hardware.\n\n - Enjoy designing fixtures and structures that are precise, robust, safe, and easy for others to use.\n\n - Are highly hands-on and comfortable assembling, aligning, instrumenting, and debugging test equipment.\n\n - Can move fluidly between first-principles analysis, CAD, vendor collaboration, and lab iteration.\n\n - Care about details such as tolerances, runout, resonance, thermal growth, guarding, and serviceability.\n\n - Are comfortable working in fast-moving environments with evolving test needs and aggressive technical goals.\n\n - Take ownership of the full test-stand lifecycle, from concept through reliable daily operation.\n\n - Communicate clearly across mechanical, electrical, controls, software, safety, and operations teams.\n\n - Are motivated by building infrastructure that reveals how advanced robotic actuators really perform.\n\n - Are excited to build mechanical test infrastructure that accelerates robotic actuator development.\n\n\nPREFERRED QUALIFICATIONS\n\n - Preferred qualifications\n\n - Bachelor’s or graduate degree in Mechanical Engineering, Robotics, Mechatronics, or a related field.\n\n - Experience designing mechanical systems for robotic actuator dynamometers, robotics, automation, rotating machinery, aerospace, automotive, or similar high-performance hardware.\n\n - Strong understanding of structures, load paths, shafts, bearings, couplings, fasteners, tolerances, alignment, and vibration.\n\n - Experience designing fixtures, test stands, frames, guarding, and precision mechanical interfaces.\n\n - Proficiency with CAD and drawing release workflows; NX, SolidWorks, Creo, or equivalent experience is welcome.\n\n - Experience with structural, thermal, fatigue, or modal analysis and applying results to practical hardware decisions.\n\n - Hands-on experience with assembly, machining, metrology, alignment, and troubleshooting in a lab or prototype environment.\n\n - Familiarity with mechanical safety for rotating equipment, containment, interlocks, and safe operating envelopes.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$225K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$225K - $318K","compensationTiers":[{"id":"a7e91cf6-52b7-4a80-83b5-eefc94278c1a","tierSummary":"$225K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d3fefeda-5109-4ba1-b56c-f3eeb745332a","summary":"$225K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":318000},{"id":"a3a2d116-6cb3-42d2-b44f-0d94b1384a50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":318000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a02f6f9c-2006-41db-b9b3-04654f8dfd5a","title":"Engineering Manager, Guardian ","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-28T20:55:27.381+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a02f6f9c-2006-41db-b9b3-04654f8dfd5a","applyUrl":"https://jobs.ashbyhq.com/openai/a02f6f9c-2006-41db-b9b3-04654f8dfd5a/application","descriptionHtml":"About the Team
The Guardian team builds practical safety and oversight systems for increasingly capable AI agents. Our goal is to make it possible for agents to take on longer-running, higher-autonomy work while preserving meaningful safeguards, respecting user intent, and intervening when actions could cause serious or difficult-to-reverse harm.
Auto-review is an early example of this work. When an agent reaches a permission boundary, a separate model evaluates the proposed action in context and determines whether it should proceed. The team is now extending this foundation into more capable oversight systems that account for richer user context, support a broader range of agent experiences, and integrate across OpenAI products.
Guardian sits at the intersection of engineering, alignment research, product, infrastructure, and security. The team already has a strong engineering foundation in London and will continue to grow there as a concentrated, highly collaborative group.
About the Role
We are looking for an Engineering Manager to lead and grow the Guardian team in London. You will own the engineering strategy and execution for production systems that evaluate agent behavior, identify risk, and take appropriate action without creating unnecessary friction for users.
This is a builder-manager role with substantial technical depth. You will set direction, develop engineers, and create the operating cadence for a high-performing team, while remaining close enough to the work to shape architecture, review designs, debug difficult problems, and write code when it is the highest-leverage way to help the team move forward.
The role is highly visible and cross-functional. You will work closely with alignment researchers to translate emerging research into dependable systems, and with product teams to make agent safety a foundational capability across OpenAI.
This role is based in our London office.
In this role, you will
Lead, hire, and develop a London-based team of engineers working across agent safety, backend systems, applied AI, and product infrastructure.
Set the technical roadmap for Auto-review and the broader Guardian platform, balancing safety, product utility, latency, and operational reliability.
Build production systems that evaluate agent actions in real time, detect potentially harmful behavior, and support safe recovery or escalation paths.
Improve how oversight systems understand user intent, environmental context, permissions, and relevant personalization signals while protecting privacy and avoiding unnecessary friction.
Partner closely with alignment researchers to turn prototypes, evaluations, and new monitoring techniques into scalable product capabilities.
Work across Product, Security, Infrastructure, and other engineering teams to integrate Guardian capabilities into agent experiences throughout OpenAI.
Establish rigorous evaluation and operational practices, including adversarial testing, failure analysis, monitoring, and metrics for safety performance, false positives, latency, and user impact.
You might thrive in this role if you
Have significant experience leading engineering teams that shipped complex, high-stakes production systems end to end.
Have built with AI agents or large language models in a core product, startup, or technically serious independent project, and understand the unique challenges of agentic systems.
Bring strong product-engineering judgment and can navigate tradeoffs across safety, usability, speed, and reliability.
Can partner effectively with research teams, translate open-ended findings into engineering plans, and communicate clearly across technical disciplines.
Have a thoughtful management system for hiring, coaching, performance, and execution.
Care deeply about building AI systems that are useful, trustworthy, and safe.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Guardian team builds practical safety and oversight systems for increasingly capable AI agents. Our goal is to make it possible for agents to take on longer-running, higher-autonomy work while preserving meaningful safeguards, respecting user intent, and intervening when actions could cause serious or difficult-to-reverse harm.\n\nAuto-review is an early example of this work. When an agent reaches a permission boundary, a separate model evaluates the proposed action in context and determines whether it should proceed. The team is now extending this foundation into more capable oversight systems that account for richer user context, support a broader range of agent experiences, and integrate across OpenAI products.\n\nGuardian sits at the intersection of engineering, alignment research, product, infrastructure, and security. The team already has a strong engineering foundation in London and will continue to grow there as a concentrated, highly collaborative group.\n\nAbout the Role\n\nWe are looking for an Engineering Manager to lead and grow the Guardian team in London. You will own the engineering strategy and execution for production systems that evaluate agent behavior, identify risk, and take appropriate action without creating unnecessary friction for users.\n\nThis is a builder-manager role with substantial technical depth. You will set direction, develop engineers, and create the operating cadence for a high-performing team, while remaining close enough to the work to shape architecture, review designs, debug difficult problems, and write code when it is the highest-leverage way to help the team move forward.\n\nThe role is highly visible and cross-functional. You will work closely with alignment researchers to translate emerging research into dependable systems, and with product teams to make agent safety a foundational capability across OpenAI.\n\nThis role is based in our London office.\n\nIn this role, you will\n\n - Lead, hire, and develop a London-based team of engineers working across agent safety, backend systems, applied AI, and product infrastructure.\n\n - Set the technical roadmap for Auto-review and the broader Guardian platform, balancing safety, product utility, latency, and operational reliability.\n\n - Build production systems that evaluate agent actions in real time, detect potentially harmful behavior, and support safe recovery or escalation paths.\n\n - Improve how oversight systems understand user intent, environmental context, permissions, and relevant personalization signals while protecting privacy and avoiding unnecessary friction.\n\n - Partner closely with alignment researchers to turn prototypes, evaluations, and new monitoring techniques into scalable product capabilities.\n\n - Work across Product, Security, Infrastructure, and other engineering teams to integrate Guardian capabilities into agent experiences throughout OpenAI.\n\n - Establish rigorous evaluation and operational practices, including adversarial testing, failure analysis, monitoring, and metrics for safety performance, false positives, latency, and user impact.\n\n\nYou might thrive in this role if you\n\n - Have significant experience leading engineering teams that shipped complex, high-stakes production systems end to end.\n\n - Have built with AI agents or large language models in a core product, startup, or technically serious independent project, and understand the unique challenges of agentic systems.\n\n - Bring strong product-engineering judgment and can navigate tradeoffs across safety, usability, speed, and reliability.\n\n - Can partner effectively with research teams, translate open-ended findings into engineering plans, and communicate clearly across technical disciplines.\n\n - Have a thoughtful management system for hiring, coaching, performance, and execution.\n\n - Care deeply about building AI systems that are useful, trustworthy, and safe.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"55150071-fce8-48f5-aea4-14ed78b83511","title":"Software Engineer, Applied Emerging Talent (2027)","department":"Applied AI","team":"Emerging Talent","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-14T22:37:58.189+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/55150071-fce8-48f5-aea4-14ed78b83511","applyUrl":"https://jobs.ashbyhq.com/openai/55150071-fce8-48f5-aea4-14ed78b83511/application","descriptionHtml":"About the Team
The Applied team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, or platform barriers. Our commitment is to facilitate the use of AI to enhance lives, fostered by rigorous insights into how people use our products.
About the Role
We are seeking Software Engineers (Emerging Talent) to join our Applied Engineering team. You’ll work in a highly iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it’s delivered with safety and reliability in mind. We value engineers who are self-starters, care deeply about the end user experience, and take pride in building products to solve customer needs.
In this role, you will:
Own the development of new customer-facing ChatGPT and OpenAI API features and product experiences end-to-end
Talk to users to understand their problems and design solutions to address them
Collaborate with a cross-functional team of engineers, researchers, product managers, designers, and operations folks to create cutting-edge products
Optimize applications for speed and scale
Create a diverse and inclusive culture that makes all feel welcome.
Your background looks something like:
Bachelor's or Master’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
0-1 years of experience in software engineering or a relevant field
Proficiency with JavaScript, React, and some backend languages (we use Python)
Some experience with relational databases like Postgres/MySQL
Interest in AI/ML (direct experience not required)
Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We seek to learn from deployment and broadly distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. We aim to make our innovative tools globally accessible, transcending geographic, economic, or platform barriers. Our commitment is to facilitate the use of AI to enhance lives, fostered by rigorous insights into how people use our products.\n\n \n\nAbout the Role\n\nWe are seeking Software Engineers (Emerging Talent) to join our Applied Engineering team. You’ll work in a highly iterative, collaborative, fast-paced environment to bring our technology to millions of users around the world, and ensure it’s delivered with safety and reliability in mind. We value engineers who are self-starters, care deeply about the end user experience, and take pride in building products to solve customer needs.\n\n \n\n In this role, you will:\n\n - Own the development of new customer-facing ChatGPT and OpenAI API features and product experiences end-to-end\n\n - Talk to users to understand their problems and design solutions to address them\n\n - Collaborate with a cross-functional team of engineers, researchers, product managers, designers, and operations folks to create cutting-edge products\n\n - Optimize applications for speed and scale\n\n - Create a diverse and inclusive culture that makes all feel welcome.\n\n \n\nYour background looks something like:\n\n - Bachelor's or Master’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience\n\n - 0-1 years of experience in software engineering or a relevant field\n\n - Proficiency with JavaScript, React, and some backend languages (we use Python)\n\n - Some experience with relational databases like Postgres/MySQL\n\n - Interest in AI/ML (direct experience not required)\n\n - Ability to move fast in an environment where things are sometimes loosely defined and may have competing priorities or deadlines\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$180K • Offers Equity","scrapeableCompensationSalarySummary":"$180K","compensationTiers":[{"id":"ec0cb51f-5cb0-41d4-8bcc-1f931b2adeba","tierSummary":"$180K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"560f15cf-ce6e-4dab-af0d-96a4b6934e73","summary":"$180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":180000},{"id":"6e6b5327-98a5-4146-b8d6-58158a4bcdb9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":180000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"967f94aa-1706-4dba-ac89-bfbc2c38b688","title":"Forward Deployed Engineer (FDE) - SF","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-11T20:56:10.864+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/967f94aa-1706-4dba-ac89-bfbc2c38b688","applyUrl":"https://jobs.ashbyhq.com/openai/967f94aa-1706-4dba-ac89-bfbc2c38b688/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n \n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\n \n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n \n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n \n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n \n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"ca8a0a77-386e-479e-a64e-1ccd2065782d","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"21205684-a3f3-4dbd-afd8-808017cf02bd","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"id":"381938a7-b262-43fb-b753-b277357ae8c0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7ce64627-b273-48e1-b3bc-ef4be0444706","title":"Forward Deployed Engineer - London (Spanish-speaking)","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-08T21:16:39.864+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7ce64627-b273-48e1-b3bc-ef4be0444706","applyUrl":"https://jobs.ashbyhq.com/openai/7ce64627-b273-48e1-b3bc-ef4be0444706/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 6+ years of engineering or technical deployment experience that includes customer-facing work
Professional fluency in Spanish and English is required, as this role supports Spanish-speaking customers
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\n\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n\n\nThis role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n\n\nYou might thrive in this role if you\n\n - Bring 6+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Professional fluency in Spanish and English is required, as this role supports Spanish-speaking customers\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"56d541d3-02b5-44d8-b40b-4df72cdd0405","title":"Software Engineer, AI for Chip Design","department":"Research","team":"AI for Chip Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-08T23:43:33.720+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/56d541d3-02b5-44d8-b40b-4df72cdd0405","applyUrl":"https://jobs.ashbyhq.com/openai/56d541d3-02b5-44d8-b40b-4df72cdd0405/application","descriptionHtml":"OpenAI develops models that can reason through complex problems and hardware designed for the demands of advanced AI. AI for Chips connects these efforts: applying increasingly capable AI systems to the work of semiconductor engineering.
Our goal is to help engineers develop better chips and shorten design cycles. This work brings research, model training, and hardware expertise together to build tools that engineers can use on real designs, with correctness and measurable performance at the center.
We’re hiring a Software Engineer to build the research infrastructure and tooling that help OpenAI models design silicon. You’ll turn chip-design workflows into reliable environments for reinforcement learning and evaluation, and make it easier for researchers to run experiments and iterate on new ideas.
You’ll move between software engineering, tool integration, and open research problems. We value strong coding fundamentals, clear technical judgment, and independent execution. Prior chip-design experience is helpful, but you can learn the domain alongside the team’s hardware specialists.
Build and maintain infrastructure for reinforcement learning environments, evaluations, and long-running experiments.
Integrate electronic design automation (EDA) tools into workflows for RTL generation, verification, and physical design optimization.
Improve experiment reliability, reproducibility, observability, and performance; debug failures across tools, services, and infrastructure.
Develop tooling and model harnesses that let researchers test ideas quickly and measure correctness and power, performance, and area (PPA).
Collaborate with researchers and engineers to turn successful experiments into reusable systems and training workflows.
Own ambiguous projects end to end, communicate progress, and use results to guide the next iteration.
Have strong software engineering fundamentals, with experience designing, implementing, and debugging reliable systems.
Can work across a stack, investigate unfamiliar failures, and make practical tradeoffs between speed, correctness, and maintainability.
Have independently delivered substantial software projects and can explain your technical decisions and their impact.
Are comfortable working with researchers on evolving requirements and turning open-ended problems into working software.
Are interested in learning how reinforcement learning and chip-design tools fit together.
Care about developing safe, beneficial AI.
Experience with research infrastructure, distributed systems, experiment orchestration, or ML tooling.
Familiarity with reinforcement learning, model evaluations, or training workflows.
Experience with Python, containerized tools, and reproducible development environments.
Experience with RTL, Verilog/SystemVerilog, EDA tools, formal verification, or chip-design automation.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI develops models that can reason through complex problems and hardware designed for the demands of advanced AI. AI for Chips connects these efforts: applying increasingly capable AI systems to the work of semiconductor engineering.\n\nOur goal is to help engineers develop better chips and shorten design cycles. This work brings research, model training, and hardware expertise together to build tools that engineers can use on real designs, with correctness and measurable performance at the center.\n\n \n\n\nABOUT THE ROLE\n\nWe’re hiring a Software Engineer to build the research infrastructure and tooling that help OpenAI models design silicon. You’ll turn chip-design workflows into reliable environments for reinforcement learning and evaluation, and make it easier for researchers to run experiments and iterate on new ideas.\n\nYou’ll move between software engineering, tool integration, and open research problems. We value strong coding fundamentals, clear technical judgment, and independent execution. Prior chip-design experience is helpful, but you can learn the domain alongside the team’s hardware specialists.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and maintain infrastructure for reinforcement learning environments, evaluations, and long-running experiments.\n\n - Integrate electronic design automation (EDA) tools into workflows for RTL generation, verification, and physical design optimization.\n\n - Improve experiment reliability, reproducibility, observability, and performance; debug failures across tools, services, and infrastructure.\n\n - Develop tooling and model harnesses that let researchers test ideas quickly and measure correctness and power, performance, and area (PPA).\n\n - Collaborate with researchers and engineers to turn successful experiments into reusable systems and training workflows.\n\n - Own ambiguous projects end to end, communicate progress, and use results to guide the next iteration.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong software engineering fundamentals, with experience designing, implementing, and debugging reliable systems.\n\n - Can work across a stack, investigate unfamiliar failures, and make practical tradeoffs between speed, correctness, and maintainability.\n\n - Have independently delivered substantial software projects and can explain your technical decisions and their impact.\n\n - Are comfortable working with researchers on evolving requirements and turning open-ended problems into working software.\n\n - Are interested in learning how reinforcement learning and chip-design tools fit together.\n\n - Care about developing safe, beneficial AI.\n\n\nNICE TO HAVE:\n\n - Experience with research infrastructure, distributed systems, experiment orchestration, or ML tooling.\n\n - Familiarity with reinforcement learning, model evaluations, or training workflows.\n\n - Experience with Python, containerized tools, and reproducible development environments.\n\n - Experience with RTL, Verilog/SystemVerilog, EDA tools, formal verification, or chip-design automation.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $468K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $468K","compensationTiers":[{"id":"a47823b2-cbd3-4f9e-9908-9c2f53487c8a","tierSummary":"$266K – $468K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6247d0a2-7761-4a20-a166-4c6c9c71c2ce","summary":"$266K – $468K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":468000},{"id":"4910bfa9-f027-4cc3-9a5e-485a14125f8f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":468000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"14c5d693-7e85-4c26-8ca7-0b6f68fe6ace","title":"Forward Deployed Engineer - Madrid (Spanish-speaking)","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"Madrid, Spain","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-08T21:18:19.165+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Community of Madrid","addressCountry":"Spain","addressLocality":"Madrid"}},"jobUrl":"https://jobs.ashbyhq.com/openai/14c5d693-7e85-4c26-8ca7-0b6f68fe6ace","applyUrl":"https://jobs.ashbyhq.com/openai/14c5d693-7e85-4c26-8ca7-0b6f68fe6ace/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in Madrid. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 6+ years of engineering or technical deployment experience that includes customer-facing work
Professional fluency in Spanish and English is required, as this role supports Spanish-speaking customers
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\n\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n\n\nThis role is based in Madrid. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n\n\nYou might thrive in this role if you\n\n - Bring 6+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Professional fluency in Spanish and English is required, as this role supports Spanish-speaking customers\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"241154df-ab1a-4dfa-8b18-66e087d1e636","title":"Engineering Manager, Cooperative Systems ","department":"User Operations","team":"Support Automation","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-12T03:19:39.860+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/241154df-ab1a-4dfa-8b18-66e087d1e636","applyUrl":"https://jobs.ashbyhq.com/openai/241154df-ab1a-4dfa-8b18-66e087d1e636/application","descriptionHtml":"The Cooperative AI team is scaling OpenAI with OpenAI.
We are building a model-powered scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies, some already in production, others still in the lab, we develop systems that reason and work autonomously for a wide variety of operational work.
We leverage real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more in order to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds.
We are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale.
We are looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI.
This role sits at the intersection of applied AI, research, and product engineering. You’ll lead a team that builds systems that know how to learn from humans, and carry real workloads across, sales, support, finance, IT, and more, while staying deeply involved in the technical work.
You will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time.
This is a high-ownership role for someone excited about building 0→1 systems, working closely with customers, and shaping how AI transforms operational work at scale.
Lead and grow a small team building applied AI systems for internal operations
Design and build AI-powered automation systems in close proximity to customers
Stay hands-on in architecture and implementation across the full stack
Develop evolving systems spanning developer tools, automation platforms, knowledge graphs, and data systems
Deploy systems directly to internal users and close customers to iterate rapidly based on real-world feedback
Engage frequently with scaled workforces to understand needs and validate solutions
Create systems for visibility and learning in hybrid workforces
Partner with product, research, and ops teams daily
Have 12+ years of experience in engineering, including 3+ years of experience in engineering management, and at least 7 years as an IC engineer
Are a hands-on builder who enjoys operating across the stack
Have deep experience applying AI, and are ready to experiment with frontier approaches
Bring strong technical judgment across systems design, infrastructure, and full-stack development
Have built developer tools, internal platforms, or workflow automation systems
Enjoy frequent interaction with customers and thrive in feedback-driven development loops
Are comfortable with ambiguity and excited to operate in a rapidly evolving space
Have experience in operationally complex environments (e.g., logistics, support systems, internal tooling, warehouse automation, etc.)
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Cooperative AI team is scaling OpenAI with OpenAI.\n\nWe are building a model-powered scaled automated workforce and knowledge system that evolves and learns alongside a human workforce. By leveraging OpenAI’s state-of-the-art models and technologies, some already in production, others still in the lab, we develop systems that reason and work autonomously for a wide variety of operational work.\n\nWe leverage real workloads for critical systems across finance, sales, customer support, integrity, product insights, internal operations, and more in order to drive insights into product and industry. We partner closely with internal teams and external customers globally, operating in a hyper-fast feedback loop where many of our users are just a few steps away. This proximity allows us to iterate quickly, validate impact in real time, and accelerate industry impacting learnings and systems builds.\n\nWe are a highly multidisciplinary, self-contained team focused on transforming the workplace via smart systems, knowledge, scalable and reliable primitives that apply world-class AI capabilities across domains. Our mission is to learn fast and transform how humans collaborate with AI at scale.\n\n\n\nABOUT THE ROLE\n\nWe are looking for a hands-on Engineering Manager to lead a small, fast-moving team building AI-powered automation systems that redefine how work gets done across OpenAI.\n\nThis role sits at the intersection of applied AI, research, and product engineering. You’ll lead a team that builds systems that know how to learn from humans, and carry real workloads across, sales, support, finance, IT, and more, while staying deeply involved in the technical work.\n\nYou will operate in a highly iterative environment, deploying systems directly to internal users, gathering rapid feedback, and evolving solutions in real time.\n\nThis is a high-ownership role for someone excited about building 0→1 systems, working closely with customers, and shaping how AI transforms operational work at scale.\n\n \n\n\nWHAT YOU’LL DO\n\n - Lead and grow a small team building applied AI systems for internal operations\n\n - Design and build AI-powered automation systems in close proximity to customers\n\n - Stay hands-on in architecture and implementation across the full stack\n\n - Develop evolving systems spanning developer tools, automation platforms, knowledge graphs, and data systems\n\n - Deploy systems directly to internal users and close customers to iterate rapidly based on real-world feedback\n\n - Engage frequently with scaled workforces to understand needs and validate solutions\n\n - Create systems for visibility and learning in hybrid workforces\n\n - Partner with product, research, and ops teams daily\n\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have 12+ years of experience in engineering, including 3+ years of experience in engineering management, and at least 7 years as an IC engineer\n\n - Are a hands-on builder who enjoys operating across the stack\n\n - Have deep experience applying AI, and are ready to experiment with frontier approaches\n\n - Bring strong technical judgment across systems design, infrastructure, and full-stack development\n\n - Have built developer tools, internal platforms, or workflow automation systems\n\n - Enjoy frequent interaction with customers and thrive in feedback-driven development loops\n\n - Are comfortable with ambiguity and excited to operate in a rapidly evolving space\n\n - Have experience in operationally complex environments (e.g., logistics, support systems, internal tooling, warehouse automation, etc.)\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$401K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$401K - $445K","compensationTiers":[{"id":"c1be3a9c-6975-41b6-a44b-2874e42d406b","tierSummary":"$401K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0a765e39-53ab-49ca-8923-94286b6951ac","summary":"$401K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":445000},{"id":"97576900-dc68-4d08-a185-94c10017595c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2ace6bbe-a7ac-4930-bcdc-14c618179b1f","title":"Product Designer, Accessibility","department":"Product Design","team":"Product Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-10T16:56:35.669+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2ace6bbe-a7ac-4930-bcdc-14c618179b1f","applyUrl":"https://jobs.ashbyhq.com/openai/2ace6bbe-a7ac-4930-bcdc-14c618179b1f/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Design Systems team creates the foundations that help teams across OpenAI build coherent, high-quality experiences at scale.
Accessibility is fundamental to that work. We’re building the shared standards, components, tools, and practices that make inclusive experiences the default across OpenAI’s products and platforms.
About the Role
In this role, you’ll lead OpenAI’s company-wide accessibility program from within the Design Foundations team within Product Design. You’ll pair strategy and organizational influence with hands-on product design (visual and interaction design) —advocating for disabled people, removing barriers across complete customer journeys, and establishing durable ownership throughout the company.
This is an opportunity to define accessibility for a new generation of products spanning web, mobile, desktop, voice, AI, and hardware. You’ll help teams consider the many ways people perceive, understand, navigate, and interact with technology, going beyond minimum compliance to create experiences that are genuinely useful and inclusive.
Working across design, engineering, research, product, go-to-market, and legal, you’ll make accessibility an expected part of product quality—not a final review or the responsibility of a single expert.
This role is based in our San Francisco HQ. We offer relocation assistance to new employees.
In this role you will:
Design and ship product experiences while identifying systemic barriers across complete customer journeys.
Define OpenAI’s accessibility strategy, roadmap, governance, priorities, and measures of progress.
Build accessibility into our design system through inclusive components, tokens, interaction patterns, Figma libraries, documentation, and engineering guardrails.
Center disabled people through participatory research, usability studies, and assistive-technology testing rather than relying solely on assumptions, simulations, or automated tools.
Design for permanent, temporary, and situational disabilities, including multiple ways to perceive information, navigate interfaces, understand content, and complete important tasks.
Establish practical standards for screen readers, keyboard navigation, focus, reading order, contrast, typography, motion, captions, forms, errors, and multimodal interactions.
Lead accessibility audits, remediation priorities, launch readiness, and continuous validation across platforms.
Partner with go-to-market, legal, compliance, and product teams on enterprise readiness, accessibility documentation, procurement needs, and customer commitments.
Grow company-wide capability through training, critiques, engineering partnerships, and a network of accessibility champions.
You might thrive in this role if you:
Pair deep accessibility expertise with a very high bar for design craft: strong interaction design, visual design, systems thinking, and prototyping skills
Have led accessibility or inclusive-design work across multiple teams, products, or platforms.
Understand the relationship between accessibility, usability, and inclusive design—and know when to go beyond standards to meet real human needs.
Have deep practical knowledge of WCAG, assistive technologies, accessible interaction design, and platform-specific standards.
Have embedded accessibility into design systems, reusable components, and engineering workflows.
Have worked directly with disabled people and translated their experiences into meaningful product and organizational decisions.
Can identify assumptions and exclusion within a product journey, then turn those insights into clearer and more flexible ways to interact.
Are equally effective setting strategy, designing detailed experiences, and collaborating with engineers through implementation.
Can influence across disciplines without direct authority, creating shared accountability without becoming a centralized approval gate.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\n\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Design Systems team creates the foundations that help teams across OpenAI build coherent, high-quality experiences at scale.\n\n\n\nAccessibility is fundamental to that work. We’re building the shared standards, components, tools, and practices that make inclusive experiences the default across OpenAI’s products and platforms.\n\n\n\nAbout the Role\n\n\n\nIn this role, you’ll lead OpenAI’s company-wide accessibility program from within the Design Foundations team within Product Design. You’ll pair strategy and organizational influence with hands-on product design (visual and interaction design) —advocating for disabled people, removing barriers across complete customer journeys, and establishing durable ownership throughout the company.\n\n\n\nThis is an opportunity to define accessibility for a new generation of products spanning web, mobile, desktop, voice, AI, and hardware. You’ll help teams consider the many ways people perceive, understand, navigate, and interact with technology, going beyond minimum compliance to create experiences that are genuinely useful and inclusive.\n\n\n\nWorking across design, engineering, research, product, go-to-market, and legal, you’ll make accessibility an expected part of product quality—not a final review or the responsibility of a single expert.\n\n\n\nThis role is based in our San Francisco HQ. We offer relocation assistance to new employees.\n\n\n\nIn this role you will:\n\n - Design and ship product experiences while identifying systemic barriers across complete customer journeys.\n\n - Define OpenAI’s accessibility strategy, roadmap, governance, priorities, and measures of progress.\n\n - Build accessibility into our design system through inclusive components, tokens, interaction patterns, Figma libraries, documentation, and engineering guardrails.\n\n - Center disabled people through participatory research, usability studies, and assistive-technology testing rather than relying solely on assumptions, simulations, or automated tools.\n\n - Design for permanent, temporary, and situational disabilities, including multiple ways to perceive information, navigate interfaces, understand content, and complete important tasks.\n\n - Establish practical standards for screen readers, keyboard navigation, focus, reading order, contrast, typography, motion, captions, forms, errors, and multimodal interactions.\n\n - Lead accessibility audits, remediation priorities, launch readiness, and continuous validation across platforms.\n\n - Partner with go-to-market, legal, compliance, and product teams on enterprise readiness, accessibility documentation, procurement needs, and customer commitments.\n\n - Grow company-wide capability through training, critiques, engineering partnerships, and a network of accessibility champions.\n\n\n\nYou might thrive in this role if you:\n\n - Pair deep accessibility expertise with a very high bar for design craft: strong interaction design, visual design, systems thinking, and prototyping skills\n\n - Have led accessibility or inclusive-design work across multiple teams, products, or platforms.\n\n - Understand the relationship between accessibility, usability, and inclusive design—and know when to go beyond standards to meet real human needs.\n\n - Have deep practical knowledge of WCAG, assistive technologies, accessible interaction design, and platform-specific standards.\n\n - Have embedded accessibility into design systems, reusable components, and engineering workflows.\n\n - Have worked directly with disabled people and translated their experiences into meaningful product and organizational decisions.\n\n - Can identify assumptions and exclusion within a product journey, then turn those insights into clearer and more flexible ways to interact.\n\n - Are equally effective setting strategy, designing detailed experiences, and collaborating with engineers through implementation.\n\n - Can influence across disciplines without direct authority, creating shared accountability without becoming a centralized approval gate.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$245K – $310K • Offers Equity","scrapeableCompensationSalarySummary":"$245K - $310K","compensationTiers":[{"id":"25d87ce4-e396-40ff-9488-ffcded15e991","tierSummary":"$245K – $310K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"77899cee-cfb2-4619-981b-dc2047d923c1","summary":"$245K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":245000,"maxValue":310000},{"id":"5f35da82-9d1a-4eeb-8580-28c875c25101","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":245000,"maxValue":310000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"cc203d0d-96cd-4615-b5f1-3f25d6b08a95","title":"Manager, Applied AI Engineering (Codex)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-11T14:36:19.087+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cc203d0d-96cd-4615-b5f1-3f25d6b08a95","applyUrl":"https://jobs.ashbyhq.com/openai/cc203d0d-96cd-4615-b5f1-3f25d6b08a95/application","descriptionHtml":"The Applied AI Engineering team is responsible for helping customers turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies.
The Codex Applied AI Engineering team focuses on helping organizations transform how software is built with AI. We partner directly with engineering teams and technical leaders to integrate Codex into their software development lifecycle — from identifying high-impact use cases and designing AI-enabled workflows to implementation, evaluation, and scaled adoption. Our work helps ensure AI-powered software development is effective, reliable, secure, and deeply integrated into how engineering organizations operate.
We are seeking an experienced technical leader to join as Manager, Applied AI Engineering (Codex), leading a team of Applied AI Engineers responsible for driving successful Codex adoption across strategic customers. Your team will work hands-on with customer engineering organizations to design and build AI-enabled development workflows, solve complex implementation challenges, and establish scalable patterns for AI-powered software development.
As a manager, you will shape how these technical engagements operate at scale — setting strategy, coaching engineers, determining where the team can have the greatest impact, and ensuring consistently strong execution across customers. You will serve as both a people leader and senior technical advisor, partnering closely with Sales, Product, Research, and Engineering to translate customer needs and real-world usage into better technical approaches, reusable patterns, and product insights.
Success in this role will be measured by meaningful and sustained Codex adoption, successful customer outcomes, and the creation of repeatable technical patterns that help engineering organizations get more value from AI.
This role is open in our Munich and Berlin offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Lead, hire, and mentor a high-performing team of Applied AI Engineers supporting Codex customers across strategic accounts.
Own the operating model and technical engagement strategy for Codex Applied AI Engineering, helping customers move from initial exploration to meaningful, scaled adoption.
Guide teams in designing and implementing AI-enhanced development workflows, agentic systems, automations, evaluations, and scalable application architectures.
Act as the senior technical escalation point and thought partner for complex customer implementations and engineering challenges.
Partner with Sales, Product, Research, and Engineering teams to align customer outcomes with product direction and roadmap priorities.
Establish repeatable technical patterns, playbooks, reference architectures, and best practices that enable broader adoption of AI-powered software development.
Coach Applied AI Engineers to operate as trusted technical partners to engineering leaders, executives, and highly technical customer teams.
Synthesize insights from customer engagements and translate them into actionable feedback for Product, Research, and Engineering.
Develop a deep understanding of how customers are using Codex, where they encounter friction, and where new technical approaches or product capabilities could unlock greater impact.
Champion safe, reliable, and effective adoption of AI-powered development workflows across industries.
Have 8+ years of experience in deeply technical, customer-facing roles such as applied engineering, solutions architecture, deployment engineering, technical consulting, or similar roles.
Have 2+ years of experience leading technical teams, including hiring, mentoring, and developing engineers.
Have experience building or deploying generative AI, developer platforms, agentic systems, or cloud-based software solutions in production environments.
Possess strong hands-on software engineering experience and fluency with programming languages such as Python or JavaScript.
Understand modern software development lifecycles and have strong intuition for how AI and coding agents can change how software is designed, built, tested, and maintained.
Can work directly with customer engineering teams to understand ambiguous problems, develop technical approaches, and turn ideas into working solutions.
Are an effective communicator who can translate complex technical and business topics for both engineering teams and executive stakeholders.
Thrive in ambiguous, fast-moving environments and enjoy building new operating models, technical patterns, and teams from first principles.
Demonstrate strong ownership, humility, technical judgment, and a commitment to helping both customers and teammates succeed.
Are personally committed to fostering the safe and beneficial development of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Applied AI Engineering team is responsible for helping customers turn frontier AI capabilities into real products, workflows, and business impact. We act as trusted technical partners across solution design, architecture, implementation, evaluation, and adoption, working alongside customers to build and scale effective AI applications with OpenAI’s technologies.\n\nThe Codex Applied AI Engineering team focuses on helping organizations transform how software is built with AI. We partner directly with engineering teams and technical leaders to integrate Codex into their software development lifecycle — from identifying high-impact use cases and designing AI-enabled workflows to implementation, evaluation, and scaled adoption. Our work helps ensure AI-powered software development is effective, reliable, secure, and deeply integrated into how engineering organizations operate.\n\n\n\nABOUT THE ROLE\n\nWe are seeking an experienced technical leader to join as Manager, Applied AI Engineering (Codex), leading a team of Applied AI Engineers responsible for driving successful Codex adoption across strategic customers. Your team will work hands-on with customer engineering organizations to design and build AI-enabled development workflows, solve complex implementation challenges, and establish scalable patterns for AI-powered software development.\n\nAs a manager, you will shape how these technical engagements operate at scale — setting strategy, coaching engineers, determining where the team can have the greatest impact, and ensuring consistently strong execution across customers. You will serve as both a people leader and senior technical advisor, partnering closely with Sales, Product, Research, and Engineering to translate customer needs and real-world usage into better technical approaches, reusable patterns, and product insights.\n\nSuccess in this role will be measured by meaningful and sustained Codex adoption, successful customer outcomes, and the creation of repeatable technical patterns that help engineering organizations get more value from AI.\n\nThis role is open in our Munich and Berlin offices. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Lead, hire, and mentor a high-performing team of Applied AI Engineers supporting Codex customers across strategic accounts.\n\n - Own the operating model and technical engagement strategy for Codex Applied AI Engineering, helping customers move from initial exploration to meaningful, scaled adoption.\n\n - Guide teams in designing and implementing AI-enhanced development workflows, agentic systems, automations, evaluations, and scalable application architectures.\n\n - Act as the senior technical escalation point and thought partner for complex customer implementations and engineering challenges.\n\n - Partner with Sales, Product, Research, and Engineering teams to align customer outcomes with product direction and roadmap priorities.\n\n - Establish repeatable technical patterns, playbooks, reference architectures, and best practices that enable broader adoption of AI-powered software development.\n\n - Coach Applied AI Engineers to operate as trusted technical partners to engineering leaders, executives, and highly technical customer teams.\n\n - Synthesize insights from customer engagements and translate them into actionable feedback for Product, Research, and Engineering.\n\n - Develop a deep understanding of how customers are using Codex, where they encounter friction, and where new technical approaches or product capabilities could unlock greater impact.\n\n - Champion safe, reliable, and effective adoption of AI-powered development workflows across industries.\n\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU\n\n - Have 8+ years of experience in deeply technical, customer-facing roles such as applied engineering, solutions architecture, deployment engineering, technical consulting, or similar roles.\n\n - Have 2+ years of experience leading technical teams, including hiring, mentoring, and developing engineers.\n\n - Have experience building or deploying generative AI, developer platforms, agentic systems, or cloud-based software solutions in production environments.\n\n - Possess strong hands-on software engineering experience and fluency with programming languages such as Python or JavaScript.\n\n - Understand modern software development lifecycles and have strong intuition for how AI and coding agents can change how software is designed, built, tested, and maintained.\n\n - Can work directly with customer engineering teams to understand ambiguous problems, develop technical approaches, and turn ideas into working solutions.\n\n - Are an effective communicator who can translate complex technical and business topics for both engineering teams and executive stakeholders.\n\n - Thrive in ambiguous, fast-moving environments and enjoy building new operating models, technical patterns, and teams from first principles.\n\n - Demonstrate strong ownership, humility, technical judgment, and a commitment to helping both customers and teammates succeed.\n\n - Are personally committed to fostering the safe and beneficial development of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"32425ea6-a64b-408d-ae54-38342b83c875","title":"Applied AI Engineer, Codex","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-11T07:44:32.667+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/32425ea6-a64b-408d-ae54-38342b83c875","applyUrl":"https://jobs.ashbyhq.com/openai/32425ea6-a64b-408d-ae54-38342b83c875/application","descriptionHtml":"OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software.
We work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex.
As an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption.
You will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery.
You will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.
This role is based in our London office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process.
Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations.
Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback.
Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution.
Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely.
Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams.
Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments.
Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows.
Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting.
Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management.
Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable.
Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows.
Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable.
Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback.
Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives.
Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required.
Are able to speak English fluently.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. For software engineering organizations, this means helping customers adopt Codex and other OpenAI capabilities across the software development lifecycle—transforming how teams plan, build, test, review, and deliver software.\n\nWe work directly with engineering leaders and hands-on developers to identify high-value opportunities, design and implement AI-powered development workflows, and scale what works across engineering organizations. We turn lessons from these deployments into better products, reusable architectures, and technical patterns that help developers everywhere get more value from Codex.\n\n\n\n\nABOUT THE ROLE\n\nAs an Applied AI Engineer focused on Codex, you will partner directly with leading engineering organizations to design, build, and deploy AI systems that transform how software is developed. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from workflow and use-case selection through prototyping, evaluation, production rollout, and scaled adoption.\n\nYou will work alongside engineering teams to build advanced AI coding workflows, integrations, automations, and evaluation systems—often using Codex itself as part of your development process. You will help customers make technical decisions involving model behavior, agentic workflows, developer environments, security, reliability, evaluation, and operational readiness, while ensuring deployments translate into measurable improvements in engineering productivity and software delivery.\n\nYou will work closely with OpenAI Product, Research, Engineering, Security, Sales, and the broader Codex organization, translating real-world deployment experience into high-signal product and model feedback. Success is measured by production systems, sustained developer adoption, and meaningful improvements to how engineering organizations build software—not simply successful demonstrations or enablement activity.\n\nThis role is based in our London office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Partner directly with engineering leaders and hands-on developers to identify high-value opportunities for Codex and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI-powered software development workflows that improve how engineering teams plan, write, test, review, debug, and deliver software.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, workflow automations, and production accelerators—often using Codex as part of your own development process.\n\n - Help customers progress from promising experiments to reliable production workflows, sustained developer adoption, and scaled impact across engineering organizations.\n\n - Design systematic approaches for evaluating AI coding systems using representative software engineering tasks, automated graders, production signals, and developer feedback.\n\n - Make sound technical decisions across models, agents, tools, developer environments, integrations, reliability, observability, latency, cost, safety, security, and operational readiness.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive technical blockers toward resolution.\n\n - Lead technical deep dives, workshops, and hands-on enablement that help engineering teams understand and adopt advanced AI coding workflows effectively and safely.\n\n - Gather high-fidelity insights from real-world Codex deployments and translate them into clear product proposals, model feedback, and technical requirements for OpenAI Product, Research, and Engineering teams.\n\n - Create reusable architectures, tooling, examples, guides, and technical patterns—including contributions to resources such as the OpenAI Cookbook—that accelerate future Codex deployments.\n\n - Influence customer engineering strategy by helping technical leaders understand how AI coding systems can reshape their software development lifecycle, engineering practices, and organizational workflows.\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have a demonstrated track record of designing, building, and delivering software or AI systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, developer tooling, customer engineering, solutions architecture, or technical consulting.\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, integrations, or production engineering—not only program, enablement, or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across modern software development environments; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Are an active user of AI coding tools and have developed a strong point of view on how AI can improve developer productivity and software engineering workflows.\n\n - Enjoy building high-signal prototypes, integrations, automations, and production solutions that demonstrate and deliver what AI coding systems can enable.\n\n - Understand how to evaluate AI coding systems systematically, including designing representative tasks, automated evaluations, production signals, and mechanisms for incorporating developer feedback.\n\n - Have navigated enterprise production requirements such as developer tooling integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to developer workflows, adoption, engineering productivity, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, engineering leaders, security teams, product leaders, and executives.\n\n - Are comfortable leading technical workshops and hands-on sessions that help engineering organizations adopt new development workflows and technologies.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous and rapidly evolving environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; deep prior experience with OpenAI products is not required.\n\n - Are able to speak English fluently.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4923fd3e-acf2-4551-91ad-5a92ca81455b","title":"Software Engineer, Healthcare","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T04:42:58.212+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4923fd3e-acf2-4551-91ad-5a92ca81455b","applyUrl":"https://jobs.ashbyhq.com/openai/4923fd3e-acf2-4551-91ad-5a92ca81455b/application","descriptionHtml":"About the Team
OpenAI’s Healthcare team is working to ensure that advances in AI meaningfully improve health for everyone. We build AI systems that support patients, clinicians, and healthcare organizations while setting a high standard for deploying AI responsibly in a high-stakes domain.
On the Healthcare team, we are building products and infrastructure that bring OpenAI’s capabilities into healthcare organizations and clinical workflows. We serve health care systems, insurance companies, and the broad range of healthcare IT companies. Our products include connecting ChatGPT with healthcare data and systems and building reliable enterprise experiences that can operate within complex security, privacy, compliance, and interoperability requirements.
We work closely with product, research, design, security, privacy, GTM, and our healthcare customers to turn powerful AI capabilities into dependable products that clinicians and healthcare organizations use in their everyday work.
About the Role
We are looking for backend and full-stack software engineers to build the systems behind OpenAI’s healthcare products.
You will work across backend services, APIs, data systems, integrations, and product surfaces to connect AI with healthcare workflows and enterprise data. You’ll tackle the technical challenges involved in making these systems secure, reliable, observable, and scalable enough for real-world healthcare environments.
This is a product-engineering role for someone who can move between customer problems and complex system architecture, and who is comfortable owning ambiguous problems end-to-end.
In this role, you will:
Design and build backend and full-stack systems powering OpenAI’s healthcare products.
Build services, APIs, and data pipelines that connect OpenAI products with healthcare systems and enterprise data.
Develop integrations with electronic health records and other healthcare data sources.
Design systems that meet demanding requirements around privacy, security, permissions, compliance, and data governance.
Own features and systems from early architecture and implementation through deployment, monitoring, and iteration.
Build reliable systems capable of handling complex data flows, partial failures, and evolving integration requirements.
Partner closely with product, research, security, privacy, GTM, and healthcare organizations to translate real-world workflows into scalable products.
Improve the reliability, performance, observability, and operational maturity of production healthcare systems.
Take ownership of ambiguous technical problems and drive them toward practical, durable solutions.
You might thrive in this role if you:
Are a strong backend or full-stack engineer who enjoys building durable production systems.
Have 5+ years of experience writing maintainable, production-quality software.
Have strong experience with backend services, APIs, data systems, or distributed systems.
Are comfortable reasoning about system architecture, data models, authentication, permissions, and integration boundaries.
Have experience owning production systems at scale, including observability, testing, incident response, migrations, and rollout.
Can move between product requirements and technical architecture without losing ownership of either.
Operate with high agency and are comfortable taking ambiguous problems from definition through production.
Enjoy working directly with cross-functional partners and customers to understand complex workflows.
Care deeply about reliability, privacy, security, and correctness.
Are motivated by the opportunity to improve healthcare through AI.
Nice to have:
Experience building enterprise SaaS products or platforms.
Experience with distributed systems, backend architecture, or large-scale data pipelines.
Experience building integrations with complex third-party systems or APIs.
Experience with authentication, identity, permissions, or enterprise security.
Experience working in regulated industries such as healthcare, finance, or enterprise infrastructure.
Experience with healthcare interoperability, EHR systems, or healthcare data standards.
Experience building HIPAA-compliant products or systems.
Experience building applied AI or conversational products.
Previous experience in healthcare or health technology.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Healthcare team is working to ensure that advances in AI meaningfully improve health for everyone. We build AI systems that support patients, clinicians, and healthcare organizations while setting a high standard for deploying AI responsibly in a high-stakes domain.\n\nOn the Healthcare team, we are building products and infrastructure that bring OpenAI’s capabilities into healthcare organizations and clinical workflows. We serve health care systems, insurance companies, and the broad range of healthcare IT companies. Our products include connecting ChatGPT with healthcare data and systems and building reliable enterprise experiences that can operate within complex security, privacy, compliance, and interoperability requirements.\n\nWe work closely with product, research, design, security, privacy, GTM, and our healthcare customers to turn powerful AI capabilities into dependable products that clinicians and healthcare organizations use in their everyday work.\n\n\n\nAbout the Role\n\nWe are looking for backend and full-stack software engineers to build the systems behind OpenAI’s healthcare products.\n\nYou will work across backend services, APIs, data systems, integrations, and product surfaces to connect AI with healthcare workflows and enterprise data. You’ll tackle the technical challenges involved in making these systems secure, reliable, observable, and scalable enough for real-world healthcare environments.\n\nThis is a product-engineering role for someone who can move between customer problems and complex system architecture, and who is comfortable owning ambiguous problems end-to-end.\n\n\n\nIn this role, you will:\n\n - Design and build backend and full-stack systems powering OpenAI’s healthcare products.\n\n - Build services, APIs, and data pipelines that connect OpenAI products with healthcare systems and enterprise data.\n\n - Develop integrations with electronic health records and other healthcare data sources.\n\n - Design systems that meet demanding requirements around privacy, security, permissions, compliance, and data governance.\n\n - Own features and systems from early architecture and implementation through deployment, monitoring, and iteration.\n\n - Build reliable systems capable of handling complex data flows, partial failures, and evolving integration requirements.\n\n - Partner closely with product, research, security, privacy, GTM, and healthcare organizations to translate real-world workflows into scalable products.\n\n - Improve the reliability, performance, observability, and operational maturity of production healthcare systems.\n\n - Take ownership of ambiguous technical problems and drive them toward practical, durable solutions.\n\n\n\nYou might thrive in this role if you:\n\n - Are a strong backend or full-stack engineer who enjoys building durable production systems.\n\n - Have 5+ years of experience writing maintainable, production-quality software.\n\n - Have strong experience with backend services, APIs, data systems, or distributed systems.\n\n - Are comfortable reasoning about system architecture, data models, authentication, permissions, and integration boundaries.\n\n - Have experience owning production systems at scale, including observability, testing, incident response, migrations, and rollout.\n\n - Can move between product requirements and technical architecture without losing ownership of either.\n\n - Operate with high agency and are comfortable taking ambiguous problems from definition through production.\n\n - Enjoy working directly with cross-functional partners and customers to understand complex workflows.\n\n - Care deeply about reliability, privacy, security, and correctness.\n\n - Are motivated by the opportunity to improve healthcare through AI.\n\n\n\nNice to have:\n\n - Experience building enterprise SaaS products or platforms.\n\n - Experience with distributed systems, backend architecture, or large-scale data pipelines.\n\n - Experience building integrations with complex third-party systems or APIs.\n\n - Experience with authentication, identity, permissions, or enterprise security.\n\n - Experience working in regulated industries such as healthcare, finance, or enterprise infrastructure.\n\n - Experience with healthcare interoperability, EHR systems, or healthcare data standards.\n\n - Experience building HIPAA-compliant products or systems.\n\n - Experience building applied AI or conversational products.\n\n - Previous experience in healthcare or health technology.\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"d4b496d5-d170-4a8a-b3b4-7bd9e201854b","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"896423a8-bcf9-4537-ac29-5b34aabac209","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"fc3e9ec7-2345-4eca-9346-37416f8bc194","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"9471b38b-f65c-4a01-9626-bd33fca90f1d","title":"Forward Deployed Engineer (FDE) - NYC","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T21:21:22.242+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9471b38b-f65c-4a01-9626-bd33fca90f1d","applyUrl":"https://jobs.ashbyhq.com/openai/9471b38b-f65c-4a01-9626-bd33fca90f1d/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behavior affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n \n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\n \n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n \n\nThis role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n \n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n \n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behavior affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"702647fb-37a3-432b-8dac-31282ab65483","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"84ccfcba-a196-427d-8c03-eae38516b360","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"id":"9570d24b-635f-4599-870e-b17a97c1f1c9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"824f12fe-dd33-4d3c-afe8-5ac75e82def4","title":"Sales Development Leader - Tokyo","department":"Go To Market","team":"Account Associates","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-14T08:09:08.106+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/824f12fe-dd33-4d3c-afe8-5ac75e82def4","applyUrl":"https://jobs.ashbyhq.com/openai/824f12fe-dd33-4d3c-afe8-5ac75e82def4/application","descriptionHtml":"OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.
In Japan, we partner with leading organizations across industries including Financial Services, Manufacturing, Life Sciences, Retail, and Technology to build new AI-powered customer experiences, transform operations, and reimagine how work gets done. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin.
We are hiring a Sales Development Manager, Japan to lead and develop a team of SDRs supporting our enterprise business in Japan. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic opportunities across some of Japan’s largest and most influential organizations.
This is a foundational front-line leadership role within OpenAI’s Japan GTM organization. You will help define how we engage prospective customers in the Japanese market, convert product and developer interest into enterprise conversations, and build repeatable outbound and inbound motions that reflect the unique dynamics of enterprise selling in Japan.
You will partner closely with Japan Sales leadership, Account Directors, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations, while connecting our Japan go-to-market motion with OpenAI’s broader regional and global strategy.
Lead, coach, and develop a team of SDRs supporting Large Enterprise, Strategic Accounts, and key industry verticals across Japan
Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals
Build an SDR motion tailored to the Japanese enterprise market, including thoughtful account mapping, stakeholder engagement, and long-term relationship development
Establish strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency
Partner closely with Account Directors and Japan sales leadership on territory planning, account prioritization, and strategic opportunity development
Help define scalable SDR playbooks across outbound, inbound, ABM, partner-sourced, and product-led motions
Coach SDRs on executive communication, discovery, account research, strategic prospecting, and engaging senior stakeholders within large Japanese enterprises
Build a high-performance, collaborative, and low-ego team culture focused on continuous improvement
Work cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations to optimize pipeline generation efforts in Japan
Support the hiring, onboarding, and development of SDR talent as the Japan organization continues to scale
Bring insights from customers, prospects, and the Japanese market back into the broader APAC and global GTM organization
Have 6–10+ years of experience in sales, business development, or GTM roles, with significant experience in the Japanese market
Bring experience managing SDRs, BDRs, or business development teams in enterprise SaaS, cloud, platform, or other technology businesses
Have a strong understanding of enterprise prospecting, pipeline generation, and outbound strategy in Japan
Understand how large Japanese enterprises evaluate and adopt new technologies, and can navigate complex organizations with multiple stakeholders and long decision-making processes
Are highly operational and data-driven, with experience managing metrics, conversion funnels, pipeline performance, and forecasting
Thrive in fast-paced, high-growth environments where processes are still being built and ambiguity is expected
Have experience partnering closely with Enterprise Sales teams on strategic account development
Are an exceptional coach who knows how to develop early-career talent into high-performing sales professionals
Can communicate effectively with both technical and executive stakeholders and adapt your communication style across Japanese and global teams
Lead with high standards, accountability, curiosity, and a low-ego mindset
Are excited about helping Japanese enterprises adopt transformative AI technologies
Are fluent in Japanese and able to operate effectively in English in a global business environment
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.\n\nIn Japan, we partner with leading organizations across industries including Financial Services, Manufacturing, Life Sciences, Retail, and Technology to build new AI-powered customer experiences, transform operations, and reimagine how work gets done. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.\n\nSales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin.\n\n\n\n\nABOUT THE ROLE\n\nWe are hiring a Sales Development Manager, Japan to lead and develop a team of SDRs supporting our enterprise business in Japan. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic opportunities across some of Japan’s largest and most influential organizations.\n\nThis is a foundational front-line leadership role within OpenAI’s Japan GTM organization. You will help define how we engage prospective customers in the Japanese market, convert product and developer interest into enterprise conversations, and build repeatable outbound and inbound motions that reflect the unique dynamics of enterprise selling in Japan.\n\nYou will partner closely with Japan Sales leadership, Account Directors, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations, while connecting our Japan go-to-market motion with OpenAI’s broader regional and global strategy.\n\n\nIN THIS ROLE, YOU WILL\n\n - Lead, coach, and develop a team of SDRs supporting Large Enterprise, Strategic Accounts, and key industry verticals across Japan\n\n - Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals\n\n - Build an SDR motion tailored to the Japanese enterprise market, including thoughtful account mapping, stakeholder engagement, and long-term relationship development\n\n - Establish strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency\n\n - Partner closely with Account Directors and Japan sales leadership on territory planning, account prioritization, and strategic opportunity development\n\n - Help define scalable SDR playbooks across outbound, inbound, ABM, partner-sourced, and product-led motions\n\n - Coach SDRs on executive communication, discovery, account research, strategic prospecting, and engaging senior stakeholders within large Japanese enterprises\n\n - Build a high-performance, collaborative, and low-ego team culture focused on continuous improvement\n\n - Work cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations to optimize pipeline generation efforts in Japan\n\n - Support the hiring, onboarding, and development of SDR talent as the Japan organization continues to scale\n\n - Bring insights from customers, prospects, and the Japanese market back into the broader APAC and global GTM organization\n\n\nYOU MAY THRIVE IN THIS ROLE IF YOU\n\n - Have 6–10+ years of experience in sales, business development, or GTM roles, with significant experience in the Japanese market\n\n - Bring experience managing SDRs, BDRs, or business development teams in enterprise SaaS, cloud, platform, or other technology businesses\n\n - Have a strong understanding of enterprise prospecting, pipeline generation, and outbound strategy in Japan\n\n - Understand how large Japanese enterprises evaluate and adopt new technologies, and can navigate complex organizations with multiple stakeholders and long decision-making processes\n\n - Are highly operational and data-driven, with experience managing metrics, conversion funnels, pipeline performance, and forecasting\n\n - Thrive in fast-paced, high-growth environments where processes are still being built and ambiguity is expected\n\n - Have experience partnering closely with Enterprise Sales teams on strategic account development\n\n - Are an exceptional coach who knows how to develop early-career talent into high-performing sales professionals\n\n - Can communicate effectively with both technical and executive stakeholders and adapt your communication style across Japanese and global teams\n\n - Lead with high standards, accountability, curiosity, and a low-ego mindset\n\n - Are excited about helping Japanese enterprises adopt transformative AI technologies\n\n - Are fluent in Japanese and able to operate effectively in English in a global business environment\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b6a86e39-8059-4ccf-8d33-1bf5bd92fa86","title":"Software Engineer, API Frontiers","department":"Core Product & Platform","team":"Core Product & Platform | API","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-11T01:36:02.480+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b6a86e39-8059-4ccf-8d33-1bf5bd92fa86","applyUrl":"https://jobs.ashbyhq.com/openai/b6a86e39-8059-4ccf-8d33-1bf5bd92fa86/application","descriptionHtml":"About the Team
API Frontiers turns OpenAI’s frontier models into production APIs that developers can use to build reliable products and agents. We own the core path connecting models to developers through the Responses API, with a focus on safety, reliability, and speed. Working closely with Research, Safety, Codex, and other API teams, we bring new model capabilities into production and improve them through developer feedback.
About the Role
We are looking for a backend software engineer to build and operate the services behind the Responses API. You will shape API behavior, bring new capabilities from research into production, and make long-running agent workflows dependable and fast. The work combines distributed systems engineering with product judgment: designing useful developer interfaces, managing staged rollouts, and following production issues through to durable fixes.
In this role, you will:
Design, build, and operate APIs and backend services that bring frontier model capabilities to developers.
Partner with Research, Safety, Codex, and API teams to define API behavior and deliver safe, staged launches.
Build API capabilities for agent workflows, including task delegation, context sharing, and parallel execution.
Strengthen long-running request reliability across timeouts, cancellation, streaming, and background execution.
Improve request-processing performance and tail latency through profiling, efficient systems code, and persistent connections.
Turn developer feedback and production failures into better observability, diagnostics, and lasting product improvements.
Your background might look something like:
5+ years of experience building and operating backend services or developer-facing APIs in production.
Strong software engineering fundamentals, with practical knowledge of distributed systems, concurrency, and asynchronous execution.
Ability to diagnose production failures and performance bottlenecks using observability data and profiling.
Product judgment and developer empathy, with a track record of translating complex capabilities into clear, dependable APIs.
Experience taking ownership of ambiguous technical problems, from defining an approach through shipping and improving the result.
Clear communication and effective collaboration across engineering, research, product, and safety disciplines.
Experience with Rust, streaming protocols or WebSockets, or long-running workflow systems is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAPI Frontiers turns OpenAI’s frontier models into production APIs that developers can use to build reliable products and agents. We own the core path connecting models to developers through the Responses API, with a focus on safety, reliability, and speed. Working closely with Research, Safety, Codex, and other API teams, we bring new model capabilities into production and improve them through developer feedback.\n\nAbout the Role\n\nWe are looking for a backend software engineer to build and operate the services behind the Responses API. You will shape API behavior, bring new capabilities from research into production, and make long-running agent workflows dependable and fast. The work combines distributed systems engineering with product judgment: designing useful developer interfaces, managing staged rollouts, and following production issues through to durable fixes.\n\nIn this role, you will:\n\n - Design, build, and operate APIs and backend services that bring frontier model capabilities to developers.\n\n - Partner with Research, Safety, Codex, and API teams to define API behavior and deliver safe, staged launches.\n\n - Build API capabilities for agent workflows, including task delegation, context sharing, and parallel execution.\n\n - Strengthen long-running request reliability across timeouts, cancellation, streaming, and background execution.\n\n - Improve request-processing performance and tail latency through profiling, efficient systems code, and persistent connections.\n\n - Turn developer feedback and production failures into better observability, diagnostics, and lasting product improvements.\n\nYour background might look something like:\n\n - 5+ years of experience building and operating backend services or developer-facing APIs in production.\n\n - Strong software engineering fundamentals, with practical knowledge of distributed systems, concurrency, and asynchronous execution.\n\n - Ability to diagnose production failures and performance bottlenecks using observability data and profiling.\n\n - Product judgment and developer empathy, with a track record of translating complex capabilities into clear, dependable APIs.\n\n - Experience taking ownership of ambiguous technical problems, from defining an approach through shipping and improving the result.\n\n - Clear communication and effective collaboration across engineering, research, product, and safety disciplines.\n\n - Experience with Rust, streaming protocols or WebSockets, or long-running workflow systems is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"c60ec5f8-8059-47a2-ae62-3144fa9cc146","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5ce4b6d1-4ff9-402a-8004-20d6055b9287","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"503bfb18-691e-485f-b245-3b0ef743d49f","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"708121e8-51ac-4a24-a2ff-bd9889ba5486","title":"Developer Experience Engineer, Cyber","department":"Applied AI","team":"Codex – Developer Experience","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-11T02:51:53.931+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/708121e8-51ac-4a24-a2ff-bd9889ba5486","applyUrl":"https://jobs.ashbyhq.com/openai/708121e8-51ac-4a24-a2ff-bd9889ba5486/application","descriptionHtml":"About the Team
The Developer Experience team at OpenAI has a singular focus: empowering developers globally. Our mission is to provide every developer and startup on the planet with the most delightful and seamless experience to integrate AI into their applications and products. We ensure developers have the tools, resources, and support they need to unlock AI’s full potential.
We create inspiring demos, developer tools, sample applications, and technical content that show developers how to build with Codex and frontier models like GPT-6 Astra, GPT-Live, and GPT-Image-2.5 to create powerful agents and AI-native applications.
We collaborate closely with product, engineering, research, and GTM teams to ensure the developer journey, from onboarding with Codex to first API call to production deployment, is seamless, effective, and delightful.
About the Role
As a Developer Experience Engineer, Cyber, you will create technical content, developer tools, and sample applications that help developers and security teams secure the software they build and depend on. You will turn OpenAI’s cybersecurity capabilities, including Codex Security, into clear, runnable examples and useful learning experiences.
You will work directly with developers, security practitioners, and technical founders to understand their needs and show how AI can improve secure development and defensive security workflows. We’re looking for a hands-on engineer who combines strong software skills, creativity, developer empathy, and curiosity about cybersecurity, and who can own projects from the first prototype through release and ongoing improvement.
In this role, you will:
Build demos, sample applications, and developer tools that demonstrate practical ways to use Codex, OpenAI’s APIs, and Cyber products for secure software development and defensive workflows.
Create tutorials, blog posts, videos, and code samples that help developers understand security findings, validate and prioritize vulnerabilities, review proposed changes, and verify fixes.
Develop reference integrations that connect AI-assisted security workflows to source control, code review, and continuous integration, helping teams move from initial setup to repeatable use.
Partner with Cyber engineers and security researchers to make examples technically accurate and results understandable, with clear guidance on evidence, validation, and the limitations of model-generated findings.
Demonstrate sound security practices in examples and tooling, including appropriate permissions, credential handling, protection of sensitive code and data, and human review of agent actions.
Engage developers and security practitioners through events, workshops, and online communities, serving as an approachable technical resource and advocate.
Gather and synthesize practitioner feedback to identify friction, inform product priorities, and improve the journey from onboarding to everyday use.
Contribute directly to developer-facing interfaces, documentation, and tooling, working with product, engineering, and go-to-market partners to help users adopt and succeed with OpenAI’s developer products.
Your background might look something like:
Strong engineering fundamentals and a track record of shipping useful software, developer tools, or products for technical users.
Experience building applications with AI models, APIs, or agent workflows, and translating experimentation into reliable, maintainable code.
Experience with application security, vulnerability management, secure development workflows, or security tooling.
A portfolio of technical content, compelling demos, sample applications, or developer tooling that helps others learn and build.
Strong developer empathy and the ability to explain complex technical concepts clearly through writing, code, and conversation.
Experience collaborating across engineering, product, and technical user communities, with thoughtful judgment about usability, security, and correctness.
Comfort owning ambiguous problems end to end, learning unfamiliar domains, and iterating quickly as products and user needs evolve.
A commitment to responsible AI development and an interest in helping developers use powerful capabilities safely and effectively.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Developer Experience team at OpenAI has a singular focus: empowering developers globally. Our mission is to provide every developer and startup on the planet with the most delightful and seamless experience to integrate AI into their applications and products. We ensure developers have the tools, resources, and support they need to unlock AI’s full potential.\n\nWe create inspiring demos, developer tools, sample applications, and technical content that show developers how to build with Codex and frontier models like GPT-6 Astra, GPT-Live, and GPT-Image-2.5 to create powerful agents and AI-native applications.\n\nWe collaborate closely with product, engineering, research, and GTM teams to ensure the developer journey, from onboarding with Codex to first API call to production deployment, is seamless, effective, and delightful.\n\nAbout the Role\n\nAs a Developer Experience Engineer, Cyber, you will create technical content, developer tools, and sample applications that help developers and security teams secure the software they build and depend on. You will turn OpenAI’s cybersecurity capabilities, including Codex Security, into clear, runnable examples and useful learning experiences.\n\nYou will work directly with developers, security practitioners, and technical founders to understand their needs and show how AI can improve secure development and defensive security workflows. We’re looking for a hands-on engineer who combines strong software skills, creativity, developer empathy, and curiosity about cybersecurity, and who can own projects from the first prototype through release and ongoing improvement.\n\nIn this role, you will:\n\n - Build demos, sample applications, and developer tools that demonstrate practical ways to use Codex, OpenAI’s APIs, and Cyber products for secure software development and defensive workflows.\n\n - Create tutorials, blog posts, videos, and code samples that help developers understand security findings, validate and prioritize vulnerabilities, review proposed changes, and verify fixes.\n\n - Develop reference integrations that connect AI-assisted security workflows to source control, code review, and continuous integration, helping teams move from initial setup to repeatable use.\n\n - Partner with Cyber engineers and security researchers to make examples technically accurate and results understandable, with clear guidance on evidence, validation, and the limitations of model-generated findings.\n\n - Demonstrate sound security practices in examples and tooling, including appropriate permissions, credential handling, protection of sensitive code and data, and human review of agent actions.\n\n - Engage developers and security practitioners through events, workshops, and online communities, serving as an approachable technical resource and advocate.\n\n - Gather and synthesize practitioner feedback to identify friction, inform product priorities, and improve the journey from onboarding to everyday use.\n\n - Contribute directly to developer-facing interfaces, documentation, and tooling, working with product, engineering, and go-to-market partners to help users adopt and succeed with OpenAI’s developer products.\n\nYour background might look something like:\n\n - Strong engineering fundamentals and a track record of shipping useful software, developer tools, or products for technical users.\n\n - Experience building applications with AI models, APIs, or agent workflows, and translating experimentation into reliable, maintainable code.\n\n - Experience with application security, vulnerability management, secure development workflows, or security tooling.\n\n - A portfolio of technical content, compelling demos, sample applications, or developer tooling that helps others learn and build.\n\n - Strong developer empathy and the ability to explain complex technical concepts clearly through writing, code, and conversation.\n\n - Experience collaborating across engineering, product, and technical user communities, with thoughtful judgment about usability, security, and correctness.\n\n - Comfort owning ambiguous problems end to end, learning unfamiliar domains, and iterating quickly as products and user needs evolve.\n\n - A commitment to responsible AI development and an interest in helping developers use powerful capabilities safely and effectively.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$198K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$198K - $335K","compensationTiers":[{"id":"c373664a-6ba4-4521-bca4-dfb996eb4648","tierSummary":"$198K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6f021248-3636-4970-a18b-bd3c7f45bda7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3d2a3f3f-f4c3-42d7-a070-f27563036244","summary":"$198K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":198000,"maxValue":335000}]}},{"id":"7a6d066c-f863-41ed-8f6c-f6dddd1be4aa","title":"Integrated Marketing Manager - LATAM","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-14T19:18:48.423+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Brazil","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7a6d066c-f863-41ed-8f6c-f6dddd1be4aa","applyUrl":"https://jobs.ashbyhq.com/openai/7a6d066c-f863-41ed-8f6c-f6dddd1be4aa/application","descriptionHtml":"About the Team
OpenAI’s LATAM Marketing team helps people understand how AI can benefit their lives and put that value into practice. We connect global product innovation with local consumer needs, culture and behavior across Brazil and Spanish-speaking Latin America, contributing to OpenAI’s mission of ensuring that artificial general intelligence benefits all of humanity.
We bring together strategy and creativity across integrated campaigns, product launches, creators, social, partnerships and cultural experiences. Working with global and local cross-functional teams, we make AI’s everyday usefulness tangible and relevant to people across the region.
About the Role
We are looking for an experienced, hands-on Integrated Marketing Manager to lead consumer marketing programs across LATAM, with an immediate focus on Brazil and close collaboration across Spanish-speaking markets. This role is based in São Paulo, Brazil.
You will turn consumer insight and product understanding into a clear strategy, a compelling creative idea and an integrated plan that delivers measurable results. You should be as comfortable exploring an AI product and writing a brief as aligning global stakeholders, guiding creative development and driving execution. Your work will help people discover useful applications of ChatGPT and build confidence in new capabilities. This role is based in Brazil; São Paulo, hybrid model.
In this role, you will:
Build consumer strategies from research, market signals and local cultural insight, identifying the audience, unmet need and behavior each program should influence.
Translate product features, AI capabilities and real product behavior into clear consumer use cases, messaging and brand storytelling, with accurate expectations about capabilities and limitations.
Lead integrated campaigns from brief to launch and learning, giving paid, owned, earned, social, creators, partnerships and experiences distinct, complementary roles.
Adapt global launches and campaigns to local needs while protecting the core brand strategy; create locally originated ideas when the opportunity calls for them.
Connect cultural relevance with practical product utility, helping both existing users and new audiences move from discovery to trial, broader usage and repeat engagement.
Partner with creator, social and partnership teams to sustain product education between major launches and turn cultural moments into a consistent marketing presence.
Partner with Product, Product Marketing, Growth, Brand, Creative, Production, Comms, Data and Regional teams to align priorities, messaging, channel plans and launch readiness, including when timelines change quickly.
Define success and learning plans before launch, using relevant brand and behavioral metrics and experimentation where feasible.
Manage campaign resources, agencies, budgets and production dependencies within agreed authority; make clear trade-offs and build forward plans that account for creative lead times and local market conditions.
What you bring
12+ years of technology marketing experience across Brazil and Spanish-speaking LATAM, with a proven record of leading integrated B2C programs and hands-on experience marketing AI products.
Deep local market knowledge and an insight-first approach
Strong product marketing expertise and genuine product curiosity. You explore AI tools yourself and can turn complex capabilities into useful, credible consumer stories.
Strong strategic and creative judgment, connecting brand positioning, product value and distribution to a compelling central campaign idea.
Understanding of the full consumer journey and how marketing contributes to awareness, acquisition, activation, adoption, engagement, retention or monetization, depending on the objective.
Strong measurement and experimentation discipline, with the ability to distinguish activity and platform metrics from business impact and explain attribution limits.
Experience balancing regional consistency with local nuance, and influencing cross-functional and global teams without relying on formal authority.
A clear record of personal ownership: you can set direction, produce high-quality work directly, manage agencies and delivery, and make progress with incomplete inputs and limited resources.
Fluency in Portuguese, English and Spanish, with the ability to communicate clearly and collaborate effectively across local, regional and global teams.
Nice to have
An established network of local creative, media, creator or cultural partners, and experience reaching audiences beyond the region’s largest urban centers.
Experience connecting consumer product adoption with professional use cases, or building reusable launch and campaign practices across markets.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s LATAM Marketing team helps people understand how AI can benefit their lives and put that value into practice. We connect global product innovation with local consumer needs, culture and behavior across Brazil and Spanish-speaking Latin America, contributing to OpenAI’s mission of ensuring that artificial general intelligence benefits all of humanity.\n\nWe bring together strategy and creativity across integrated campaigns, product launches, creators, social, partnerships and cultural experiences. Working with global and local cross-functional teams, we make AI’s everyday usefulness tangible and relevant to people across the region.\n\nAbout the Role\n\nWe are looking for an experienced, hands-on Integrated Marketing Manager to lead consumer marketing programs across LATAM, with an immediate focus on Brazil and close collaboration across Spanish-speaking markets. This role is based in São Paulo, Brazil.\n\nYou will turn consumer insight and product understanding into a clear strategy, a compelling creative idea and an integrated plan that delivers measurable results. You should be as comfortable exploring an AI product and writing a brief as aligning global stakeholders, guiding creative development and driving execution. Your work will help people discover useful applications of ChatGPT and build confidence in new capabilities. This role is based in Brazil; São Paulo, hybrid model.\n\nIn this role, you will:\n\n - Build consumer strategies from research, market signals and local cultural insight, identifying the audience, unmet need and behavior each program should influence.\n\n - Translate product features, AI capabilities and real product behavior into clear consumer use cases, messaging and brand storytelling, with accurate expectations about capabilities and limitations.\n\n - Lead integrated campaigns from brief to launch and learning, giving paid, owned, earned, social, creators, partnerships and experiences distinct, complementary roles.\n\n - Adapt global launches and campaigns to local needs while protecting the core brand strategy; create locally originated ideas when the opportunity calls for them.\n\n - Connect cultural relevance with practical product utility, helping both existing users and new audiences move from discovery to trial, broader usage and repeat engagement.\n\n - Partner with creator, social and partnership teams to sustain product education between major launches and turn cultural moments into a consistent marketing presence.\n\n - Partner with Product, Product Marketing, Growth, Brand, Creative, Production, Comms, Data and Regional teams to align priorities, messaging, channel plans and launch readiness, including when timelines change quickly.\n\n - Define success and learning plans before launch, using relevant brand and behavioral metrics and experimentation where feasible.\n\n - Manage campaign resources, agencies, budgets and production dependencies within agreed authority; make clear trade-offs and build forward plans that account for creative lead times and local market conditions.\n\nWhat you bring\n\n - 12+ years of technology marketing experience across Brazil and Spanish-speaking LATAM, with a proven record of leading integrated B2C programs and hands-on experience marketing AI products.\n\n - Deep local market knowledge and an insight-first approach\n\n - Strong product marketing expertise and genuine product curiosity. You explore AI tools yourself and can turn complex capabilities into useful, credible consumer stories.\n\n - Strong strategic and creative judgment, connecting brand positioning, product value and distribution to a compelling central campaign idea.\n\n - Understanding of the full consumer journey and how marketing contributes to awareness, acquisition, activation, adoption, engagement, retention or monetization, depending on the objective.\n\n - Strong measurement and experimentation discipline, with the ability to distinguish activity and platform metrics from business impact and explain attribution limits.\n\n - Experience balancing regional consistency with local nuance, and influencing cross-functional and global teams without relying on formal authority.\n\n - A clear record of personal ownership: you can set direction, produce high-quality work directly, manage agencies and delivery, and make progress with incomplete inputs and limited resources.\n\n - Fluency in Portuguese, English and Spanish, with the ability to communicate clearly and collaborate effectively across local, regional and global teams.\n\nNice to have\n\n - An established network of local creative, media, creator or cultural partners, and experience reaching audiences beyond the region’s largest urban centers.\n\n - Experience connecting consumer product adoption with professional use cases, or building reusable launch and campaign practices across markets.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"6c01266f-6ddb-42d1-a529-84736ae8587a","title":"Applied AI Engineer, Government, International","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-14T18:24:20.408+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6c01266f-6ddb-42d1-a529-84736ae8587a","applyUrl":"https://jobs.ashbyhq.com/openai/6c01266f-6ddb-42d1-a529-84736ae8587a/application","descriptionHtml":"About the Team
The mission of the Applied AI Engineering team is to enable the secure and impactful implementation of Agentic solutions. In this international Government role, you will deliver clearly scoped AI use cases with public-sector customers, from a mission need through hands-on implementation, architecture, evaluations, measurable adoption, and documented handoff. Account-aligned technical and commercial owners retain ongoing account ownership.
About the Role
We are looking for a driven solutions leader with a product mindset to partner with our international public-sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies, policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll partner with their technical teams, subject matter experts, regional cloud providers, systems integrators, and implementation partners to move from prototype through production. You’ll design architectures using supported OpenAI technologies and approved services, with explicit data, inference, evaluation, and production-readiness boundaries. You will collaborate closely with regional Sales and Solutions Engineering, Global Affairs, Applied Research, Product, Legal, and Security teams.
This role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Deliver clearly scoped technical implementations with sophisticated international public-sector customers, serving as their hands-on engineering partner to build applications on supported model APIs, Codex, and other approved OpenAI technologies.
Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.
Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance, often in collaboration with systems integrators and implementation partners.
Forge and manage relationships with our customers’ and implementation partners’ leadership and stakeholders to ensure the successful deployment and scale of their applications.
Contribute to our open-source developer and enterprise resources.
Scale the Applied AI Engineering function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.
Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.
You will thrive in this role if you:
Bring substantial technical consulting or hands-on delivery experience with international public-sector or similarly regulated customers, bridging regional technical teams and senior stakeholders.
Have successfully led GenAI or traditional ML implementations for government agencies in close collaboration with systems integrators and implementation partners.
Understand network and cloud architecture, including on-premise deployments, and show practical judgment about privacy, data residency, model-inference location, sovereign or regulated environments, identity, procurement, and customer authorization.
Are an effective and polished communicator who can translate business and technical topics to all audiences, including cross-cultural communication with public-sector executives, regional delivery partners, and legal/security stakeholders.
Have industry experience in programming languages like Python, Go, or Typescript.
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.
Can work with stakeholders in the target region's business hours and travel when required for customer delivery.
Existing UK Developed Vetting (DV) clearance is strongly preferred, particularly for work with UK intelligence and defense customers.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe mission of the Applied AI Engineering team is to enable the secure and impactful implementation of Agentic solutions. In this international Government role, you will deliver clearly scoped AI use cases with public-sector customers, from a mission need through hands-on implementation, architecture, evaluations, measurable adoption, and documented handoff. Account-aligned technical and commercial owners retain ongoing account ownership.\n\n\n\nAbout the Role\n\nWe are looking for a driven solutions leader with a product mindset to partner with our international public-sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies, policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll partner with their technical teams, subject matter experts, regional cloud providers, systems integrators, and implementation partners to move from prototype through production. You’ll design architectures using supported OpenAI technologies and approved services, with explicit data, inference, evaluation, and production-readiness boundaries. You will collaborate closely with regional Sales and Solutions Engineering, Global Affairs, Applied Research, Product, Legal, and Security teams.\n\nThis role is based in London. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Deliver clearly scoped technical implementations with sophisticated international public-sector customers, serving as their hands-on engineering partner to build applications on supported model APIs, Codex, and other approved OpenAI technologies.\n\n - Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.\n\n - Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance, often in collaboration with systems integrators and implementation partners.\n\n - Forge and manage relationships with our customers’ and implementation partners’ leadership and stakeholders to ensure the successful deployment and scale of their applications.\n\n - Contribute to our open-source developer and enterprise resources.\n\n - Scale the Applied AI Engineering function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.\n\n - Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.\n\n\n\nYou will thrive in this role if you:\n\n - Bring substantial technical consulting or hands-on delivery experience with international public-sector or similarly regulated customers, bridging regional technical teams and senior stakeholders.\n\n - Have successfully led GenAI or traditional ML implementations for government agencies in close collaboration with systems integrators and implementation partners.\n\n - Understand network and cloud architecture, including on-premise deployments, and show practical judgment about privacy, data residency, model-inference location, sovereign or regulated environments, identity, procurement, and customer authorization.\n\n - Are an effective and polished communicator who can translate business and technical topics to all audiences, including cross-cultural communication with public-sector executives, regional delivery partners, and legal/security stakeholders.\n\n - Have industry experience in programming languages like Python, Go, or Typescript.\n\n - Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n - Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.\n\n - Can work with stakeholders in the target region's business hours and travel when required for customer delivery.\n\n - Existing UK Developed Vetting (DV) clearance is strongly preferred, particularly for work with UK intelligence and defense customers.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"95d078d9-fd33-494c-8ba0-22fbb8b193ad","title":"Customer Success Manager, Ads Solutions (San Francisco)","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T00:42:36.628+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/95d078d9-fd33-494c-8ba0-22fbb8b193ad","applyUrl":"https://jobs.ashbyhq.com/openai/95d078d9-fd33-494c-8ba0-22fbb8b193ad/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the Role
We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.
This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.
This role will be hybrid in San Francisco, CA.
In this role, you will:
Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
Identify opportunities to expand partnerships through increased product adoption and incremental investment.
Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
Surface advertiser feedback and insights to inform product improvements and long-term strategy.
Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.
You might thrive in this role if you:
Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
Have experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
Are comfortable interpreting performance data and translating insights into strategic recommendations.
Have experience with data querying (e.g. SQL, advanced excel/GSheet)
Communicate clearly and builds trust with both technical and non-technical stakeholders.
Operate with ownership and accountability in fast-moving, evolving environments.
Demonstrate sound judgment and a commitment to user trust and responsible platform growth.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.\n\nAbout the Role\n\nWe’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.\n\nThis role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.\n\nThis role will be hybrid in San Francisco, CA.\n\nIn this role, you will:\n\n - Own relationships with a portfolio of advertising partners, serving as their primary point of contact.\n\n - Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.\n\n - Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.\n\n - Identify opportunities to expand partnerships through increased product adoption and incremental investment.\n\n - Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.\n\n - Surface advertiser feedback and insights to inform product improvements and long-term strategy.\n\n - Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.\n\nYou might thrive in this role if you:\n\n - Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.\n\n - Have experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.\n\n - Are comfortable interpreting performance data and translating insights into strategic recommendations.\n\n - Have experience with data querying (e.g. SQL, advanced excel/GSheet)\n\n - Communicate clearly and builds trust with both technical and non-technical stakeholders.\n\n - Operate with ownership and accountability in fast-moving, evolving environments.\n\n - Demonstrate sound judgment and a commitment to user trust and responsible platform growth.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$176K – $234K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$176K - $234K","compensationTiers":[{"id":"676737ae-0f85-4cfb-8949-0cc3fcf728ea","tierSummary":"Estimated Base Salary $176K – $234K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"eb870856-ef54-4a14-b321-bb313f94df34","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"97fc1171-2f04-4e90-9c6d-9e6a8634d90e","summary":"Estimated Base Salary $176K – $234K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":234000},{"id":"7b097ab0-210d-4f0c-b554-88fe1efeeaa6","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":234000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"cc15b36b-023e-4748-928a-625dbf2c497b","title":"Customer Success Manager, Ads Solutions (Seattle)","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T00:42:52.085+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cc15b36b-023e-4748-928a-625dbf2c497b","applyUrl":"https://jobs.ashbyhq.com/openai/cc15b36b-023e-4748-928a-625dbf2c497b/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the Role
We’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.
This role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.
This role will be hybrid in Seattle, WA.
In this role, you will:
Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.
Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
Identify opportunities to expand partnerships through increased product adoption and incremental investment.
Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
Surface advertiser feedback and insights to inform product improvements and long-term strategy.
Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.
You might thrive in this role if you:
Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
Have experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
Are comfortable interpreting performance data and translating insights into strategic recommendations.
Have experience with data querying (e.g. SQL, advanced excel/GSheet)
Communicate clearly and builds trust with both technical and non-technical stakeholders.
Operate with ownership and accountability in fast-moving, evolving environments.
Demonstrate sound judgment and a commitment to user trust and responsible platform growth.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.\n\nAbout the Role\n\nWe’re looking for an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI’s advertising platform. You will manage a portfolio of partners and serve as a trusted advisor, helping them achieve their business objectives while ensuring a strong and responsible experience on our platform.\n\nThis role sits at the intersection of relationship management, strategy, and execution. You’ll work closely with Sales to drive long-term partner growth and with internal teams to continuously improve the advertiser experience.\n\nThis role will be hybrid in Seattle, WA.\n\nIn this role, you will:\n\n - Own relationships with a portfolio of advertising partners, serving as their primary point of contact.\n\n - Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products.\n\n - Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.\n\n - Identify opportunities to expand partnerships through increased product adoption and incremental investment.\n\n - Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.\n\n - Surface advertiser feedback and insights to inform product improvements and long-term strategy.\n\n - Help build scalable processes and best practices that support the growth of OpenAI’s advertising ecosystem.\n\nYou might thrive in this role if you:\n\n - Have 5-10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.\n\n - Have experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.\n\n - Are comfortable interpreting performance data and translating insights into strategic recommendations.\n\n - Have experience with data querying (e.g. SQL, advanced excel/GSheet)\n\n - Communicate clearly and builds trust with both technical and non-technical stakeholders.\n\n - Operate with ownership and accountability in fast-moving, evolving environments.\n\n - Demonstrate sound judgment and a commitment to user trust and responsible platform growth.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$176K – $234K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$176K - $234K","compensationTiers":[{"id":"be8e564e-c87c-4ca0-a081-0db65c10e89f","tierSummary":"Estimated Base Salary $176K – $234K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"0d15bd68-7a93-4fd9-9e0d-8742e3e6978a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d664b735-59d0-4cdf-a91c-a70abf6b0d8e","summary":"Estimated Base Salary $176K – $234K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":234000},{"id":"d499b65d-2a73-455f-85ef-a7f7bae9896a","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":234000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c0e1f65b-4731-48b3-ac60-93a269266494","title":"Business Systems Transformation Lead, Procure-to-Pay","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T18:24:53.981+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c0e1f65b-4731-48b3-ac60-93a269266494","applyUrl":"https://jobs.ashbyhq.com/openai/c0e1f65b-4731-48b3-ac60-93a269266494/application","descriptionHtml":"About the Team
The Finance Platform & Technology team builds and scales the enterprise systems, integrations, and automation that power OpenAI’s financial operations. We enable business agility, operational excellence, and financial controls across procure-to-pay, quote-to-cash, supply chain, financial planning, and asset management. We partner closely with Procurement, Accounting, Tax, Treasury, Legal, Security, Data, and Engineering to simplify complex processes, modernize financial platforms, and build AI-first solutions that scale with OpenAI.
About the Role
We are looking for a Business Systems Transformation Lead, Procure-to-Pay to own and transform the systems and processes supporting OpenAI’s direct and indirect procurement operations. You will lead the design, implementation, integration, and ongoing optimization of P2P capabilities across Oracle Fusion Cloud, Zip, and connected enterprise platforms, spanning procurement intake, supplier management, purchasing, receiving, invoicing, tax, payments, banking integrations, and cash management.
You will bring deep functional and technical understanding of enterprise P2P systems, translating complex business requirements into scalable solutions while working closely with Procurement, Accounting, Tax, Treasury, and Engineering. You will help shape the P2P systems roadmap and make practical decisions about when to configure existing platforms, integrate systems, build internal tools, or automate workflows.
A core expectation of this role is an AI-first mindset. You will proactively identify opportunities to eliminate manual activities, automate recurring processes, and build intelligent workflows using OpenAI technology, AI agents, MCPs, plugins, and AI-assisted development tools. We are looking for someone who enjoys solving complex business problems, is comfortable working hands-on across enterprise applications, understands system integrations and operational exceptions, and takes ownership from solution design through production support.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own end-to-end P2P systems and processes across direct and indirect procurement, including intake, requisitions, purchase orders, receiving, supplier management, invoicing, payments, and cash management.
Lead the design, configuration, implementation, and continuous improvement of Oracle Fusion Cloud Procurement and Payables, Zip, and connected enterprise applications.
Partner with Procurement, AP, Accounting, Tax, and Treasury to translate complex requirements into scalable system solutions, configurations, integrations, and automation.
Drive P2P transformation initiatives, including guided buying, purchasing and invoicing modernization, supplier lifecycle management, payment processing, and transaction visibility.
Work with integration engineers to design and validate integrations using OpenAI integration framework, APIs, business events, and file interfaces; establish validation, duplicate prevention, monitoring, reconciliation, and safe recovery.
Support global tax requirements including sales and use tax, VAT/GST, reverse charge, self-assessment, and withholding; partner with Accounting on accruals, intercompany, FX, prepaids, and financial close.
Own and enhance payment processes, including bank integrations, payment-status monitoring, settlement reconciliation, and Oracle Cash Management.
Identify and implement AI-first automation using agents, MCPs, plugins, AI-assisted development, and vibe coding to build internal tools, dashboards, exception monitoring, and recurring-task automation.
Evaluate native Oracle/Zip configuration versus integrations, internal applications, and AI agents; lead testing, UAT, deployments, stabilization, and secure operational controls.
Own production support, continuous improvement, and the long-term P2P roadmap to reduce manual intervention, processing exceptions, and procurement cycle time.
You might thrive in this role if you:
Have 10+ years of experience implementing, supporting, or leading enterprise Procure-to-Pay systems and transformation initiatives, with meaningful hands-on delivery and production ownership.
Have strong Oracle Fusion Cloud Procurement and Payables experience across suppliers, requisitions, purchasing, receiving, invoice processing, accounting, and payments.
Understand direct and indirect procurement and their different purchasing, receiving, invoice-matching, inventory-related, and financial-control requirements.
Have experience with Zip or similar procurement intake and orchestration platforms, including approvals, workflow configuration, supplier onboarding, and integration.
Have delivered cross-functional P2P implementations spanning multiple applications, integrations, stakeholders, and downstream financial processes.
Understand OpenAI integration framework or comparable platforms, REST APIs, events, data mapping, transaction lifecycle, error handling, and reconciliation; collaborate effectively with engineers on troubleshooting.
Have practical knowledge of AP accounting, accruals, financial close, intercompany, multicurrency/FX, prepaids, and subledger-to-GL reconciliation.
Understand indirect tax requirements—sales/use tax, VAT/GST, reverse charge, self-assessment, withholding, and engines such as Vertex—along with payments, bank integrations, and cash management.
Demonstrate a practical AI-first mindset and experience building or deploying agents, MCPs, plugins, AI-enabled workflows, or AI-assisted/vibe-coded tools.
Use SQL, reports, APIs, and logs to investigate data issues, manage exceptions, validate system results, and maintain access and financial controls.
Work independently across Procurement, Accounting, Tax, Treasury, and Engineering; take ownership through go-live and measure improvements in accuracy, cycle time, manual effort, and controls.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Finance Platform & Technology team builds and scales the enterprise systems, integrations, and automation that power OpenAI’s financial operations. We enable business agility, operational excellence, and financial controls across procure-to-pay, quote-to-cash, supply chain, financial planning, and asset management. We partner closely with Procurement, Accounting, Tax, Treasury, Legal, Security, Data, and Engineering to simplify complex processes, modernize financial platforms, and build AI-first solutions that scale with OpenAI.\n\n\n\nAbout the Role\n\nWe are looking for a Business Systems Transformation Lead, Procure-to-Pay to own and transform the systems and processes supporting OpenAI’s direct and indirect procurement operations. You will lead the design, implementation, integration, and ongoing optimization of P2P capabilities across Oracle Fusion Cloud, Zip, and connected enterprise platforms, spanning procurement intake, supplier management, purchasing, receiving, invoicing, tax, payments, banking integrations, and cash management.\n\nYou will bring deep functional and technical understanding of enterprise P2P systems, translating complex business requirements into scalable solutions while working closely with Procurement, Accounting, Tax, Treasury, and Engineering. You will help shape the P2P systems roadmap and make practical decisions about when to configure existing platforms, integrate systems, build internal tools, or automate workflows.\n\nA core expectation of this role is an AI-first mindset. You will proactively identify opportunities to eliminate manual activities, automate recurring processes, and build intelligent workflows using OpenAI technology, AI agents, MCPs, plugins, and AI-assisted development tools. We are looking for someone who enjoys solving complex business problems, is comfortable working hands-on across enterprise applications, understands system integrations and operational exceptions, and takes ownership from solution design through production support.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Own end-to-end P2P systems and processes across direct and indirect procurement, including intake, requisitions, purchase orders, receiving, supplier management, invoicing, payments, and cash management.\n\n - Lead the design, configuration, implementation, and continuous improvement of Oracle Fusion Cloud Procurement and Payables, Zip, and connected enterprise applications.\n\n - Partner with Procurement, AP, Accounting, Tax, and Treasury to translate complex requirements into scalable system solutions, configurations, integrations, and automation.\n\n - Drive P2P transformation initiatives, including guided buying, purchasing and invoicing modernization, supplier lifecycle management, payment processing, and transaction visibility.\n\n - Work with integration engineers to design and validate integrations using OpenAI integration framework, APIs, business events, and file interfaces; establish validation, duplicate prevention, monitoring, reconciliation, and safe recovery.\n\n - Support global tax requirements including sales and use tax, VAT/GST, reverse charge, self-assessment, and withholding; partner with Accounting on accruals, intercompany, FX, prepaids, and financial close.\n\n - Own and enhance payment processes, including bank integrations, payment-status monitoring, settlement reconciliation, and Oracle Cash Management.\n\n - Identify and implement AI-first automation using agents, MCPs, plugins, AI-assisted development, and vibe coding to build internal tools, dashboards, exception monitoring, and recurring-task automation.\n\n - Evaluate native Oracle/Zip configuration versus integrations, internal applications, and AI agents; lead testing, UAT, deployments, stabilization, and secure operational controls.\n\n - Own production support, continuous improvement, and the long-term P2P roadmap to reduce manual intervention, processing exceptions, and procurement cycle time.\n\nYou might thrive in this role if you:\n\n - Have 10+ years of experience implementing, supporting, or leading enterprise Procure-to-Pay systems and transformation initiatives, with meaningful hands-on delivery and production ownership.\n\n - Have strong Oracle Fusion Cloud Procurement and Payables experience across suppliers, requisitions, purchasing, receiving, invoice processing, accounting, and payments.\n\n - Understand direct and indirect procurement and their different purchasing, receiving, invoice-matching, inventory-related, and financial-control requirements.\n\n - Have experience with Zip or similar procurement intake and orchestration platforms, including approvals, workflow configuration, supplier onboarding, and integration.\n\n - Have delivered cross-functional P2P implementations spanning multiple applications, integrations, stakeholders, and downstream financial processes.\n\n - Understand OpenAI integration framework or comparable platforms, REST APIs, events, data mapping, transaction lifecycle, error handling, and reconciliation; collaborate effectively with engineers on troubleshooting.\n\n - Have practical knowledge of AP accounting, accruals, financial close, intercompany, multicurrency/FX, prepaids, and subledger-to-GL reconciliation.\n\n - Understand indirect tax requirements—sales/use tax, VAT/GST, reverse charge, self-assessment, withholding, and engines such as Vertex—along with payments, bank integrations, and cash management.\n\n - Demonstrate a practical AI-first mindset and experience building or deploying agents, MCPs, plugins, AI-enabled workflows, or AI-assisted/vibe-coded tools.\n\n - Use SQL, reports, APIs, and logs to investigate data issues, manage exceptions, validate system results, and maintain access and financial controls.\n\n - Work independently across Procurement, Accounting, Tax, Treasury, and Engineering; take ownership through go-live and measure improvements in accuracy, cycle time, manual effort, and controls.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$240K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$240K - $266K","compensationTiers":[{"id":"0ab142a4-e841-405d-b12f-0247b1b35a5a","tierSummary":"$240K – $266K • Offers Equity","title":"San Francisco","additionalInformation":null,"components":[{"id":"4c2b1d59-50e9-42e1-b42f-b93cef3db20a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"50bab093-9868-48d6-b174-03eff3c129a7","summary":"$240K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000}]}},{"id":"acbf80cd-20a7-47fe-aaf9-3e9224d1570c","title":"Data Engineering Manager, Growth & Revenue","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-14T22:39:38.571+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/acbf80cd-20a7-47fe-aaf9-3e9224d1570c","applyUrl":"https://jobs.ashbyhq.com/openai/acbf80cd-20a7-47fe-aaf9-3e9224d1570c/application","descriptionHtml":"The Applied organization brings OpenAI’s most advanced technology to the world through products like ChatGPT and the APIs that power a growing ecosystem of developer and enterprise applications. Data Engineering builds and operates the trustworthy, secure, and reliable data systems that power decisions across OpenAI.
We’re looking for a Data Engineering Manager to lead the Growth & Revenue data engineering team. This leader will own the data strategy and execution for the data subject areas spanning growth accounting across all product surfaces, product partnerships, checkout, billing, payments, revenue, and monetization, helping OpenAI understand how people adopt, engage with, and pay for our products. You will partner closely with several Data Science, Business, and Engineering partners to connect product behavior to trustworthy subscriber, payment, and revenue measurement.
Build, manage, and grow a high-performing, inclusive team across the Growth & Revenue data subject areas.
Define the data strategy for all the data subject areas you own.
Deliver durable, well-modeled data products that connect product behavior, subscription state, checkout events, payment outcomes, and revenue.
Establish trusted metric definitions and data quality standards so product, growth, finance, and executive leaders can make fast, consistent decisions.
Partner with Data Science and Product teams to support experimentation, causal measurement, funnel analysis, and scalable self-serve analytics.
Partner with Finance and Financial Engineering to ensure analytical revenue views reconcile to financial truth and production billing systems.
Raise operational excellence for critical pipelines, including reliability, observability, privacy, governance, and incident response.
Set a clear roadmap, make principled tradeoffs, and communicate progress and risk across technical and business stakeholders.
Have deep experience leading and scaling data engineering teams in a fast-moving product or technology environment.
Bring strong technical judgment across modern data systems, including SQL, Python or Scala, Spark, orchestration, dimensional and event modeling, and lakehouse or warehouse architectures.
Have built trusted growth, lifecycle, attribution, subscription, billing, payments, revenue, or monetization data products at meaningful scale.
Can turn ambiguous business questions into durable data contracts, metric definitions, and technical roadmaps.
Build unusually strong partnerships with Data Science, Product, Finance, Financial Engineering, GTM, and Engineering.
Care deeply about data quality, privacy, security, and the operational health of systems used for consequential decisions.
Are an excellent people leader: you hire well, develop talent, give clear feedback, and create an environment where diverse perspectives do their best work.
In the first 90 days, you have earned trust with the team and partners, clarified ownership boundaries, assessed the current data portfolio, and aligned on a prioritized roadmap.
Within a year, Growth & Revenue stakeholders rely on a smaller set of trustworthy, well-owned datasets and metrics for lifecycle, attribution, subscriber, billing, payment, monetization, and revenue decisions.
The team operates with clear goals, healthy execution rhythms, strong reliability standards, and a hiring and development plan that matches the domain’s ambition.
This role is based in our San Francisco headquarters. We offer relocation assistance for new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Applied organization brings OpenAI’s most advanced technology to the world through products like ChatGPT and the APIs that power a growing ecosystem of developer and enterprise applications. Data Engineering builds and operates the trustworthy, secure, and reliable data systems that power decisions across OpenAI.\n\n\nABOUT THE ROLE\n\nWe’re looking for a Data Engineering Manager to lead the Growth & Revenue data engineering team. This leader will own the data strategy and execution for the data subject areas spanning growth accounting across all product surfaces, product partnerships, checkout, billing, payments, revenue, and monetization, helping OpenAI understand how people adopt, engage with, and pay for our products. You will partner closely with several Data Science, Business, and Engineering partners to connect product behavior to trustworthy subscriber, payment, and revenue measurement.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build, manage, and grow a high-performing, inclusive team across the Growth & Revenue data subject areas.\n\n - Define the data strategy for all the data subject areas you own.\n\n - Deliver durable, well-modeled data products that connect product behavior, subscription state, checkout events, payment outcomes, and revenue.\n\n - Establish trusted metric definitions and data quality standards so product, growth, finance, and executive leaders can make fast, consistent decisions.\n\n - Partner with Data Science and Product teams to support experimentation, causal measurement, funnel analysis, and scalable self-serve analytics.\n\n - Partner with Finance and Financial Engineering to ensure analytical revenue views reconcile to financial truth and production billing systems.\n\n - Raise operational excellence for critical pipelines, including reliability, observability, privacy, governance, and incident response.\n\n - Set a clear roadmap, make principled tradeoffs, and communicate progress and risk across technical and business stakeholders.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have deep experience leading and scaling data engineering teams in a fast-moving product or technology environment.\n\n - Bring strong technical judgment across modern data systems, including SQL, Python or Scala, Spark, orchestration, dimensional and event modeling, and lakehouse or warehouse architectures.\n\n - Have built trusted growth, lifecycle, attribution, subscription, billing, payments, revenue, or monetization data products at meaningful scale.\n\n - Can turn ambiguous business questions into durable data contracts, metric definitions, and technical roadmaps.\n\n - Build unusually strong partnerships with Data Science, Product, Finance, Financial Engineering, GTM, and Engineering.\n\n - Care deeply about data quality, privacy, security, and the operational health of systems used for consequential decisions.\n\n - Are an excellent people leader: you hire well, develop talent, give clear feedback, and create an environment where diverse perspectives do their best work.\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - In the first 90 days, you have earned trust with the team and partners, clarified ownership boundaries, assessed the current data portfolio, and aligned on a prioritized roadmap.\n\n - Within a year, Growth & Revenue stakeholders rely on a smaller set of trustworthy, well-owned datasets and metrics for lifecycle, attribution, subscriber, billing, payment, monetization, and revenue decisions.\n\n - The team operates with clear goals, healthy execution rhythms, strong reliability standards, and a hiring and development plan that matches the domain’s ambition.\n\n\n\nThis role is based in our San Francisco headquarters. We offer relocation assistance for new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$459K – $536K • Offers Equity","scrapeableCompensationSalarySummary":"$459K - $536K","compensationTiers":[{"id":"1934b5d8-4a17-4dad-b850-cce2ea4dd1c2","tierSummary":"$459K – $536K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"eda0dd37-c3fb-4ed4-961f-3d83a1c5a62c","summary":"$459K – $536K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":459000,"maxValue":536000},{"id":"8e77c8b3-b972-4f12-a6f1-ae7a09be5835","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":459000,"maxValue":536000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"46cd942e-2ec4-4998-b4e5-67811f16dafb","title":"Product Marketing Manager, Advertising","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T07:27:36.277+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/46cd942e-2ec4-4998-b4e5-67811f16dafb","applyUrl":"https://jobs.ashbyhq.com/openai/46cd942e-2ec4-4998-b4e5-67811f16dafb/application","descriptionHtml":"OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform.
We take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels.
We’re looking for a Product Marketing Manager, Advertising to bring together advertiser insights, market understanding, and product knowledge to shape positioning, inform product priorities, and deliver go-to-market initiatives that drive adoption and measurable business impact.
You’ll work closely with Product, Engineering, Sales, and Partnerships to understand advertiser needs, translate complex AI capabilities into clear customer value, and bring new products and features to market. This role is ideal for someone who combines strategic thinking with hands-on execution, independently navigates ambiguity, and brings cross-functional partners together to deliver results.
Define the product and marketing strategy for a component of OpenAI’s advertising business in partnership with cross-functional partners
Develop a deep understanding of advertisers through customer research, market analysis, and competitive insights, identifying opportunities to improve positioning, adoption, and product-market fit.
Own positioning and messaging for your product area, translating complex capabilities into compelling narratives for different advertiser audiences and use cases.
Partner with Product and Engineering to bring advertiser needs and market insights into roadmap discussions and product decisions.
Develop and drive go-to-market plans for new products and features, owning marketing execution from planning through launch and ongoing adoption.
Create advertiser-facing content and sales enablement materials, including product narratives, sales decks, one-pagers, FAQs, and launch communications.
Partner with Sales, Partnerships, Data Science, and Analytics to define success metrics, assess launch and adoption performance, and turn findings into improvements.
Surface advertiser concerns and launch risks related to performance, safety, policy, and trust, working with the relevant teams to address them in launch plans and customer communications.
Align cross-functional partners around priorities, responsibilities, and timelines, making thoughtful tradeoffs and resolving blockers within your initiatives.
Build repeatable approaches to launches, messaging, and enablement, sharing learnings and mentoring peers to improve the team’s storytelling and execution.
Have experience independently developing product and marketing strategies and bringing products to market, particularly in advertising, marketing technology, platforms, or data and AI.
Have experience in structured problem solving environments including but not limited to strategy/management consulting, investment banking, corporate strategy and venture capital
Understand advertiser goals and the advertising ecosystem, including measurement, targeting and relevance, creative, auctions, and performance tradeoffs.
Can turn customer research and market insights into clear positioning, actionable go-to-market plans, and recommendations that inform product priorities.
Communicate clearly and persuasively, translating technical concepts into differentiated customer value for a range of audiences.
Use qualitative and quantitative evidence—including customer interviews, surveys, adoption data, and experiments—to make decisions and improve results.
Bring structured problem solving and strong judgment to ambiguous challenges, independently setting priorities and managing initiatives from strategy through execution.
Build effective partnerships across Product, Engineering, Sales, and other teams, influencing decisions and driving alignment without formal authority.
Enjoy improving how teams work, sharing your expertise, and helping peers strengthen their craft.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Marketing team helps deeply understand customer audiences and market dynamics, influence the development of the right products, build sustainable and customer-aligned monetization models, and drive awareness, adoption, and usage across OpenAI’s products and platform.\n\nWe take a data-driven approach to understand markets, develop monetization strategies, and uncover customer needs that shape product strategy and messaging. We partner closely with Sales, Partnerships, Product, Engineering, Research, Comms, and Design to deliver a cohesive end-to-end customer experience and lead go-to-market efforts for new product launches across channels.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a Product Marketing Manager, Advertising to bring together advertiser insights, market understanding, and product knowledge to shape positioning, inform product priorities, and deliver go-to-market initiatives that drive adoption and measurable business impact.\n\nYou’ll work closely with Product, Engineering, Sales, and Partnerships to understand advertiser needs, translate complex AI capabilities into clear customer value, and bring new products and features to market. This role is ideal for someone who combines strategic thinking with hands-on execution, independently navigates ambiguity, and brings cross-functional partners together to deliver results.\n\n\n\n\nIN THIS ROLE YOU WILL:\n\n - Define the product and marketing strategy for a component of OpenAI’s advertising business in partnership with cross-functional partners\n\n - Develop a deep understanding of advertisers through customer research, market analysis, and competitive insights, identifying opportunities to improve positioning, adoption, and product-market fit.\n\n - Own positioning and messaging for your product area, translating complex capabilities into compelling narratives for different advertiser audiences and use cases.\n\n - Partner with Product and Engineering to bring advertiser needs and market insights into roadmap discussions and product decisions.\n\n - Develop and drive go-to-market plans for new products and features, owning marketing execution from planning through launch and ongoing adoption.\n\n - Create advertiser-facing content and sales enablement materials, including product narratives, sales decks, one-pagers, FAQs, and launch communications.\n\n - Partner with Sales, Partnerships, Data Science, and Analytics to define success metrics, assess launch and adoption performance, and turn findings into improvements.\n\n - Surface advertiser concerns and launch risks related to performance, safety, policy, and trust, working with the relevant teams to address them in launch plans and customer communications.\n\n - Align cross-functional partners around priorities, responsibilities, and timelines, making thoughtful tradeoffs and resolving blockers within your initiatives.\n\n - Build repeatable approaches to launches, messaging, and enablement, sharing learnings and mentoring peers to improve the team’s storytelling and execution.\n\n\n\n\nYOU MIGHT BE A GREAT FIT IF YOU…\n\n - Have experience independently developing product and marketing strategies and bringing products to market, particularly in advertising, marketing technology, platforms, or data and AI.\n\n - Have experience in structured problem solving environments including but not limited to strategy/management consulting, investment banking, corporate strategy and venture capital\n\n - Understand advertiser goals and the advertising ecosystem, including measurement, targeting and relevance, creative, auctions, and performance tradeoffs.\n\n - Can turn customer research and market insights into clear positioning, actionable go-to-market plans, and recommendations that inform product priorities.\n\n - Communicate clearly and persuasively, translating technical concepts into differentiated customer value for a range of audiences.\n\n - Use qualitative and quantitative evidence—including customer interviews, surveys, adoption data, and experiments—to make decisions and improve results.\n\n - Bring structured problem solving and strong judgment to ambiguous challenges, independently setting priorities and managing initiatives from strategy through execution.\n\n - Build effective partnerships across Product, Engineering, Sales, and other teams, influencing decisions and driving alignment without formal authority.\n\n - Enjoy improving how teams work, sharing your expertise, and helping peers strengthen their craft.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$225K – $250K • Offers Equity","scrapeableCompensationSalarySummary":"$225K - $250K","compensationTiers":[{"id":"69f6e9b3-c1ef-4732-8a7d-7873c22e536e","tierSummary":"$225K – $250K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ddadfc46-943f-40d2-b208-2ce73ac66f9c","summary":"$225K – $250K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":250000},{"id":"52f67993-bb7a-42b3-88df-c97d0072fb12","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":250000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3a24a9a2-47e1-427c-ac76-81b5c59b638b","title":"Head of Business Development, LATAM","department":"Product Partnerships","team":"Product Partnerships","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-20T17:44:25.123+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Brazil","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3a24a9a2-47e1-427c-ac76-81b5c59b638b","applyUrl":"https://jobs.ashbyhq.com/openai/3a24a9a2-47e1-427c-ac76-81b5c59b638b/application","descriptionHtml":"About the Role
The Head of Business Development, LATAM will lead OpenAI’s regional BD strategy and execution. You will serve as the single-threaded point of contact for regional leadership across the full Business Development organization, setting priorities and coordinating the teams needed to deliver them.
The scope includes growth (consumer and SMB), plugins and MCP, search, commerce, B2B marketplaces, and ads/monetization partnerships. You will identify priorities, originate and lead deals, manage key partner relationships, and work with global program owners on deals and initiatives across these areas.
This is a senior, hands-on role based in São Paulo. As the first dedicated LATAM BD hire, you will personally lead complex deals, work closely with Product, Engineering, Finance and GTM/Sales, and build the team as resources become available. Success requires great judgment, product orientation, and consistent execution from negotiation through launch and ongoing performance.
Key Responsibilities:
Own the LATAM BD plan. Agree on priorities with regional and country leadership, identify where partnerships can materially improve outcomes, and allocate effort across markets and programs.
Represent the full BD organization in the region. Coordinate with global functional and program leaders, establish clear ownership for each opportunity, and resolve dependencies and decisions.
Lead strategic partnerships and programs end to end: sourcing, structuring, negotiation, internal approval, launch, and expansion.
Develop consumer and business growth partnerships across distribution, product integrations, enterprise ecosystems, and marketplaces. Work with carriers, financial institutions, payments providers, and technology platforms.
Build regional platform and agent partnerships. Work with local services and global product teams on apps, plugins, feeds, and other integrations that expand what users can do with OpenAI products.
Partner with global BD leaders on regional opportunities and clear agreement on strategic value, product readiness, and responsibilities.
Set success measures and delivery plans with Product, Engineering, Data Science, Marketing, Finance, Legal, Policy, and GTM. Track adoption, retained usage, revenue, and partner economics as appropriate; address launch blockers and adjust underperforming partnerships.
Build senior partner relationships and regional BD coverage. Maintain a focused pipeline, communicate progress and tradeoffs clearly, and hire and develop a small team as headcount becomes available.
Qualifications:
15+ years in business development, product partnerships, product management, engineering or related roles in technology industry.
Deep operating experience in LATAM, and an understanding of commercial, cultural, competitive, and regulatory differences across markets.
Experience in a startup or high-growth technology environment, setting priorities and delivering with limited initial resources.
Strong product judgment and technical fluency, including experience working with Product and Engineering on integration scope, feasibility, and roadmap tradeoffs.
Strong negotiation and commercial judgment, with experience structuring incentives, assessing economics, and declining deals that do not meet strategic or financial requirements.
Credibility with senior executives and the ability to lead across functions, countries, and time zones without relying on direct reporting authority.
Strong analytical and communication skills: clear business cases, explicit tradeoffs, concise writing, and disciplined measurement of partnership performance.
A collaborative, low-ego working style, with personal accountability, adaptability, and reliable follow-through.
Fluent in English, Portuguese and Spanish.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nThe Head of Business Development, LATAM will lead OpenAI’s regional BD strategy and execution. You will serve as the single-threaded point of contact for regional leadership across the full Business Development organization, setting priorities and coordinating the teams needed to deliver them.\n\nThe scope includes growth (consumer and SMB), plugins and MCP, search, commerce, B2B marketplaces, and ads/monetization partnerships. You will identify priorities, originate and lead deals, manage key partner relationships, and work with global program owners on deals and initiatives across these areas.\n\nThis is a senior, hands-on role based in São Paulo. As the first dedicated LATAM BD hire, you will personally lead complex deals, work closely with Product, Engineering, Finance and GTM/Sales, and build the team as resources become available. Success requires great judgment, product orientation, and consistent execution from negotiation through launch and ongoing performance.\n\nKey Responsibilities: \n\n - Own the LATAM BD plan. Agree on priorities with regional and country leadership, identify where partnerships can materially improve outcomes, and allocate effort across markets and programs.\n\n - Represent the full BD organization in the region. Coordinate with global functional and program leaders, establish clear ownership for each opportunity, and resolve dependencies and decisions.\n\n - Lead strategic partnerships and programs end to end: sourcing, structuring, negotiation, internal approval, launch, and expansion.\n\n - Develop consumer and business growth partnerships across distribution, product integrations, enterprise ecosystems, and marketplaces. Work with carriers, financial institutions, payments providers, and technology platforms.\n\n - Build regional platform and agent partnerships. Work with local services and global product teams on apps, plugins, feeds, and other integrations that expand what users can do with OpenAI products.\n\n - Partner with global BD leaders on regional opportunities and clear agreement on strategic value, product readiness, and responsibilities.\n\n - Set success measures and delivery plans with Product, Engineering, Data Science, Marketing, Finance, Legal, Policy, and GTM. Track adoption, retained usage, revenue, and partner economics as appropriate; address launch blockers and adjust underperforming partnerships.\n\n - Build senior partner relationships and regional BD coverage. Maintain a focused pipeline, communicate progress and tradeoffs clearly, and hire and develop a small team as headcount becomes available.\n\nQualifications: \n\n - 15+ years in business development, product partnerships, product management, engineering or related roles in technology industry.\n\n - Deep operating experience in LATAM, and an understanding of commercial, cultural, competitive, and regulatory differences across markets.\n\n - Experience in a startup or high-growth technology environment, setting priorities and delivering with limited initial resources.\n\n - Strong product judgment and technical fluency, including experience working with Product and Engineering on integration scope, feasibility, and roadmap tradeoffs.\n\n - Strong negotiation and commercial judgment, with experience structuring incentives, assessing economics, and declining deals that do not meet strategic or financial requirements.\n\n - Credibility with senior executives and the ability to lead across functions, countries, and time zones without relying on direct reporting authority.\n\n - Strong analytical and communication skills: clear business cases, explicit tradeoffs, concise writing, and disciplined measurement of partnership performance.\n\n - A collaborative, low-ego working style, with personal accountability, adaptability, and reliable follow-through.\n\n - Fluent in English, Portuguese and Spanish.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1bec1791-b073-4f2a-9de6-34e36238c216","title":"Staff PLM & Engineering Applications Engineer, Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-16T00:52:14.001+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1bec1791-b073-4f2a-9de6-34e36238c216","applyUrl":"https://jobs.ashbyhq.com/openai/1bec1791-b073-4f2a-9de6-34e36238c216/application","descriptionHtml":"The Consumer Devices team at OpenAI builds end-to-end hardware and software systems that bring AI into the physical world. We work at the intersection of custom silicon, embedded systems, operating systems, cloud services, mechanical engineering, electrical engineering, and product design to deliver reliable, production-ready devices at scale.
Within Consumer Devices, Hardware Engineering eXperience, or HEX, is a new bootstrapped team building the environments, applications, compute, product-data systems, and workflows that let hardware engineers do their work without needing to troubleshoot the machinery underneath.
HEX owns virtual engineering environments, HPC/GPU compute, storage, networking, licensing, MCAD/ECAD/CAE applications, PLM, product data, automation, validation, and support as one connected system.
As a Staff PLM & Engineering Applications Engineer, you will be one of the first technical builders of HEX and the primary counterpart to the HEX lead.
You will own the engineering-application and product-data side of the hardware engineering experience, with an initial focus on NX, Teamcenter, licensing, parts import, integrations, packaging, validation, and user workflows.
This is not a traditional Teamcenter administration role and not a Corporate IT application-support role. You will take complex, fragile workflows and turn them into reliable engineering systems.
This role is highly hands-on and systems-oriented. You will not inherit a mature environment and support queue. You will help build a fresh one, replacing manual setup guides, tribal knowledge, repeated support issues, and team handoffs with tested automation and reliable workflows.
Own the technical architecture, deployment, configuration, integration, validation, and long-term operation of NX and Teamcenter.
Build reliable workflows for parts import, product-data migration, metadata quality, BOMs, revisions, lifecycle states, and release processes.
Replace manual setup documentation with automated installation, configuration, validation, diagnostics, and recovery workflows.
Build tooling around NX, Teamcenter, MCAD, ECAD, CAE, plugins, licenses, and engineering environments.
Define and validate the golden path for hardware engineers: access, open, design, save, retrieve, release, simulate, and get help.
Partner with mechanical engineering, electrical engineering, simulation, manufacturing, systems, and product-design teams to understand where workflows break.
Work with Compute & Infrastructure-focused HEX Engineers so applications, product data, storage, VDI, HPC, and licenses feel like one coherent system.
Partner with contractors and vendors while keeping architecture, requirements, validation, acceptance, and long-term ownership inside HEX.
Build health checks, regression tests, observability, diagnostics, and support tooling that make failures easy to detect and recover from.
Help establish the technical standards, operating model, and engineering culture for the growing HEX organization.
Have deep hands-on experience with Teamcenter, NX, PLM systems, and CAD workflows in a hardware product-development environment.
Have owned PLM architecture, data models, integrations, migrations, parts imports, release workflows, and engineering application platforms.
Can write automation in Python, PowerShell, Bash, and similar tools.
Have experience with packaging, deployment, licensing, validation, and application integrations.
Understand parts, revisions, BOMs, configurations, lifecycle states, and change workflows.
Can debug across applications, infrastructure, licenses, VDI, networking, storage, compute, and product data.
Prefer building durable tooling and automation instead of managing ticket queues.
See a four-page setup guide and immediately want to replace it with a tested installer.
Are comfortable in a new bootstrapped team where the environment, standards, workflows, and operating model are still being built.
Can work directly with engineers, understand their pain, and turn repeated problems into reliable systems.
Experience with Teamcenter Active Workspace, BMIDE, ITK, SOA/REST, and Teamcenter customization.
Experience with NX Open, managed mode, customer defaults, templates, licensing, packaging, and upgrades.
Experience with PLM migrations, legacy part imports, data cleanup, ERP integrations, and ECAD integrations.
Experience with MCAD, ECAD, CAE/FEA, HPC, VDI/AVD, GPU workstations, and engineering storage.
Experience building internal platforms, developer tooling, infrastructure automation, and self-service systems.
Experience in complex hardware-development environments, including consumer devices, robotics, automotive, aerospace, or embedded systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Consumer Devices team at OpenAI builds end-to-end hardware and software systems that bring AI into the physical world. We work at the intersection of custom silicon, embedded systems, operating systems, cloud services, mechanical engineering, electrical engineering, and product design to deliver reliable, production-ready devices at scale.\n\nWithin Consumer Devices, Hardware Engineering eXperience, or HEX, is a new bootstrapped team building the environments, applications, compute, product-data systems, and workflows that let hardware engineers do their work without needing to troubleshoot the machinery underneath.\n\nHEX owns virtual engineering environments, HPC/GPU compute, storage, networking, licensing, MCAD/ECAD/CAE applications, PLM, product data, automation, validation, and support as one connected system.\n\n\n\n\nABOUT THE ROLE\n\nAs a Staff PLM & Engineering Applications Engineer, you will be one of the first technical builders of HEX and the primary counterpart to the HEX lead.\n\nYou will own the engineering-application and product-data side of the hardware engineering experience, with an initial focus on NX, Teamcenter, licensing, parts import, integrations, packaging, validation, and user workflows.\n\nThis is not a traditional Teamcenter administration role and not a Corporate IT application-support role. You will take complex, fragile workflows and turn them into reliable engineering systems.\n\nThis role is highly hands-on and systems-oriented. You will not inherit a mature environment and support queue. You will help build a fresh one, replacing manual setup guides, tribal knowledge, repeated support issues, and team handoffs with tested automation and reliable workflows.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Own the technical architecture, deployment, configuration, integration, validation, and long-term operation of NX and Teamcenter.\n\n - Build reliable workflows for parts import, product-data migration, metadata quality, BOMs, revisions, lifecycle states, and release processes.\n\n - Replace manual setup documentation with automated installation, configuration, validation, diagnostics, and recovery workflows.\n\n - Build tooling around NX, Teamcenter, MCAD, ECAD, CAE, plugins, licenses, and engineering environments.\n\n - Define and validate the golden path for hardware engineers: access, open, design, save, retrieve, release, simulate, and get help.\n\n - Partner with mechanical engineering, electrical engineering, simulation, manufacturing, systems, and product-design teams to understand where workflows break.\n\n - Work with Compute & Infrastructure-focused HEX Engineers so applications, product data, storage, VDI, HPC, and licenses feel like one coherent system.\n\n - Partner with contractors and vendors while keeping architecture, requirements, validation, acceptance, and long-term ownership inside HEX.\n\n - Build health checks, regression tests, observability, diagnostics, and support tooling that make failures easy to detect and recover from.\n\n - Help establish the technical standards, operating model, and engineering culture for the growing HEX organization.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have deep hands-on experience with Teamcenter, NX, PLM systems, and CAD workflows in a hardware product-development environment.\n\n - Have owned PLM architecture, data models, integrations, migrations, parts imports, release workflows, and engineering application platforms.\n\n - Can write automation in Python, PowerShell, Bash, and similar tools.\n\n - Have experience with packaging, deployment, licensing, validation, and application integrations.\n\n - Understand parts, revisions, BOMs, configurations, lifecycle states, and change workflows.\n\n - Can debug across applications, infrastructure, licenses, VDI, networking, storage, compute, and product data.\n\n - Prefer building durable tooling and automation instead of managing ticket queues.\n\n - See a four-page setup guide and immediately want to replace it with a tested installer.\n\n - Are comfortable in a new bootstrapped team where the environment, standards, workflows, and operating model are still being built.\n\n - Can work directly with engineers, understand their pain, and turn repeated problems into reliable systems.\n\n\n\n\nMINIMUM QUALIFICATIONS\n\n - Experience with Teamcenter Active Workspace, BMIDE, ITK, SOA/REST, and Teamcenter customization.\n\n - Experience with NX Open, managed mode, customer defaults, templates, licensing, packaging, and upgrades.\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience with PLM migrations, legacy part imports, data cleanup, ERP integrations, and ECAD integrations.\n\n - Experience with MCAD, ECAD, CAE/FEA, HPC, VDI/AVD, GPU workstations, and engineering storage.\n\n - Experience building internal platforms, developer tooling, infrastructure automation, and self-service systems.\n\n - Experience in complex hardware-development environments, including consumer devices, robotics, automotive, aerospace, or embedded systems.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $285K","compensationTiers":[{"id":"54851248-2e5d-474b-b528-08b3f8e922eb","tierSummary":"$257K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c1369536-d358-44b1-acd5-1893f037c512","summary":"$257K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":285000},{"id":"085d74c7-37bd-4d95-a1e8-7a81ff8f5db4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":285000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"65b255da-4fd9-414e-98d4-0bec4eecf8ff","title":"Product Manufacturing & Quality Engineer ","department":"Scaling","team":"Scaling","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-15T17:25:45.762+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/65b255da-4fd9-414e-98d4-0bec4eecf8ff","applyUrl":"https://jobs.ashbyhq.com/openai/65b255da-4fd9-414e-98d4-0bec4eecf8ff/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
We’re looking for a product manufacturing & quality engineer, who will be responsible for driving technical initiatives related to the manufacturing, quality and reliability of our AI supercomputer hardware systems to ensure product success from concept to launch and through mass production. You’ll have the opportunity to coordinate with functional SMEs and work with a wide range of stakeholders, from design engineering and operations teams, TPMs, external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Own the integrated manufacturing and quality readiness for a product across L6, L10, and L11, with clear gates, milestones, deliverables, owners, and closure criteria.
Lead readiness of process flows, tooling, fixtures, assembly operations, test interfaces, and production controls. Review and contribute to work instructions.
Translate product requirements into qualification plans, process controls, test requirements and acceptance criteria with design engineering and Area SMEs
Coordinate and drive execution of product and process qualification, reliability testing, and validation with the relevant SMEs. Maintain traceable evidence that assigned products and processes meet agreed performance, reliability, and compliance requirements.
Own the supplier and line scorecard. Using yield, defect tracking, process capability, and reliability data to assess process health, identify trends and escapes, prioritize improvements, and verify their effectiveness.
Lead containment, failure analysis, root cause investigation, and corrective actions for issues affecting the program during development, production, and deployment. Drive actions to closure with evidence that fixes are effective and sustained.
Work on-site with Area SMEs at supplier and sub-supplier locations to assess line readiness and process execution, troubleshoot issues, and verify that agreed controls and corrective actions are implemented.
Lead JDM/CM manufacturing and quality audits and performance reviews for the program, and drive readiness, process, and control gaps to closure.
Assess the manufacturing and quality impact of design, process, source, and site changes. Coordinate validation and control updates with the responsible engineering and sourcing owners.
Provide evidence-based release recommendations using readiness gate status, qualification and control evidence, containment status, and remaining risks and actions. Make any unmet criteria clear to the responsible approval owners.
Manage multiple projects, track progress against milestones, communicate priorities and risks across functions, and coordinate risk mitigation to meet schedules and quality standards.
You might thrive in this role if you:
Have a track record of owning both manufacturing and quality outcomes for complex hardware from new product introduction through production ramp and sustaining operations.
Are hands-on, detail-oriented, and comfortable taking deep ownership of an assigned product, source, or site while coordinating specialists across disciplines.
Understand high-performance computing hardware and the manufacturing and quality risks that carry across component, system, and rack integration, including L6, L10, and L11.
Partner closely with design engineering and subject matter experts to assess changes, define validation needs, and integrate technical decisions while respecting design and commercial ownership.
Have experience building integrated readiness plans, managing qualification gates and dependencies, and using technical evidence to make clear release recommendations.
Have significant experience working with multinational JDM/CM partners on manufacturing readiness, process controls, yield improvement, quality, reliability, and issue closure.
Are familiar with mechanical and electrical Design for Quality (DFQ), Excellence (DFX), Manufacturability (DFM), Assembly (DFA), Test (DFT), and Reliability (DFR), and can apply them with the relevant specialists.
Have experience leading structured problem solving and root cause analysis using methods such as 8D, 5 Whys, and fishbone analysis, including validation of corrective-action effectiveness.
Use statistical methods and manufacturing and quality data to understand yield, defects, process capability, and reliability, and communicate findings through clear supplier and line scorecards.
Have experience qualifying processes or sources, evaluating technical equivalency, and managing risks across suppliers, sites, and product or process interfaces.
Are comfortable with ambiguity and changing conditions, and can make clear decisions, document risks, and escalate issues while maintaining ownership through closure.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nWe’re looking for a product manufacturing & quality engineer, who will be responsible for driving technical initiatives related to the manufacturing, quality and reliability of our AI supercomputer hardware systems to ensure product success from concept to launch and through mass production. You’ll have the opportunity to coordinate with functional SMEs and work with a wide range of stakeholders, from design engineering and operations teams, TPMs, external industry vendors and partners to ensure that all products are developed and delivered on time and to the highest quality standards.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\n\nIn this role, you will:\n\n - Own the integrated manufacturing and quality readiness for a product across L6, L10, and L11, with clear gates, milestones, deliverables, owners, and closure criteria.\n\n - Lead readiness of process flows, tooling, fixtures, assembly operations, test interfaces, and production controls. Review and contribute to work instructions.\n\n - Translate product requirements into qualification plans, process controls, test requirements and acceptance criteria with design engineering and Area SMEs\n\n - Coordinate and drive execution of product and process qualification, reliability testing, and validation with the relevant SMEs. Maintain traceable evidence that assigned products and processes meet agreed performance, reliability, and compliance requirements.\n\n - Own the supplier and line scorecard. Using yield, defect tracking, process capability, and reliability data to assess process health, identify trends and escapes, prioritize improvements, and verify their effectiveness.\n\n - Lead containment, failure analysis, root cause investigation, and corrective actions for issues affecting the program during development, production, and deployment. Drive actions to closure with evidence that fixes are effective and sustained.\n\n - Work on-site with Area SMEs at supplier and sub-supplier locations to assess line readiness and process execution, troubleshoot issues, and verify that agreed controls and corrective actions are implemented.\n\n - Lead JDM/CM manufacturing and quality audits and performance reviews for the program, and drive readiness, process, and control gaps to closure.\n\n - Assess the manufacturing and quality impact of design, process, source, and site changes. Coordinate validation and control updates with the responsible engineering and sourcing owners.\n\n - Provide evidence-based release recommendations using readiness gate status, qualification and control evidence, containment status, and remaining risks and actions. Make any unmet criteria clear to the responsible approval owners.\n\n - Manage multiple projects, track progress against milestones, communicate priorities and risks across functions, and coordinate risk mitigation to meet schedules and quality standards.\n\nYou might thrive in this role if you:\n\n - Have a track record of owning both manufacturing and quality outcomes for complex hardware from new product introduction through production ramp and sustaining operations.\n\n - Are hands-on, detail-oriented, and comfortable taking deep ownership of an assigned product, source, or site while coordinating specialists across disciplines.\n\n - Understand high-performance computing hardware and the manufacturing and quality risks that carry across component, system, and rack integration, including L6, L10, and L11.\n\n - Partner closely with design engineering and subject matter experts to assess changes, define validation needs, and integrate technical decisions while respecting design and commercial ownership.\n\n - Have experience building integrated readiness plans, managing qualification gates and dependencies, and using technical evidence to make clear release recommendations.\n\n - Have significant experience working with multinational JDM/CM partners on manufacturing readiness, process controls, yield improvement, quality, reliability, and issue closure.\n\n - Are familiar with mechanical and electrical Design for Quality (DFQ), Excellence (DFX), Manufacturability (DFM), Assembly (DFA), Test (DFT), and Reliability (DFR), and can apply them with the relevant specialists.\n\n - Have experience leading structured problem solving and root cause analysis using methods such as 8D, 5 Whys, and fishbone analysis, including validation of corrective-action effectiveness.\n\n - Use statistical methods and manufacturing and quality data to understand yield, defects, process capability, and reliability, and communicate findings through clear supplier and line scorecards.\n\n - Have experience qualifying processes or sources, evaluating technical equivalency, and managing risks across suppliers, sites, and product or process interfaces.\n\n - Are comfortable with ambiguity and changing conditions, and can make clear decisions, document risks, and escalate issues while maintaining ownership through closure.\n\n\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$123K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$123K - $285K","compensationTiers":[{"id":"aa74e85d-e8ff-483c-be74-febe5e121fbb","tierSummary":"Hardware $123K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0b6a8772-8c7f-4c54-9c06-663fbfca72cc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"5609c09a-a0d8-494a-94c5-a44c474c96b1","summary":"Hardware $123K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":123000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":123000,"maxValue":285000}]}},{"id":"8c95db0d-982e-43cf-95e4-e30cb09e6c9c","title":"Account Director, Large Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-09-21T20:46:30.899+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8c95db0d-982e-43cf-95e4-e30cb09e6c9c","applyUrl":"https://jobs.ashbyhq.com/openai/8c95db0d-982e-43cf-95e4-e30cb09e6c9c/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made up of Sales, Solutions, Support, Marketing, and Partnership professionals who work together to bring AI to as many users as possible.
About the role
Our Sales team helps customers understand how highly capable AI can transform their businesses. As an Account Director, Large Enterprise, you’ll work with some of our largest accounts across a variety of industries, winning new business and expanding adoption within existing customers.
This role combines technical understanding, executive engagement, and ownership of complex enterprise sales. You’ll create demand, develop opportunities, and lead deals from initial engagement through negotiation, deployment, and expansion. You’ll help executives move from curiosity about AI to a clear understanding of how it can change the way their businesses operate—and build a practical path to realizing that value.
We’re looking for someone with a hunter mentality who takes initiative and creates momentum. You’re comfortable opening doors, building relationships across business units, and bringing commercial and technical stakeholders together around an enterprise transformation strategy. Success means both winning business and helping customers turn their commitments into sustained adoption and consumption.
This role can be based in our San Francisco, New York City or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you’ll:
Own a portfolio of large enterprise accounts across industries, developing account strategies that drive new business, enterprise adoption, and expansion.
Create demand through proactive prospecting, executive outreach, and a deep understanding of each customer’s business priorities.
Own complex deals end to end, including opportunity development, qualification, business case creation, technical evaluation, negotiation, and close.
Help senior executives understand AI’s potential to transform their business, identify priorities, and build alignment around a roadmap for investment and deployment.
Build relationships across business units and functions, connecting executive sponsors, business leaders, technical teams, and procurement to advance shared goals.
Partner with solutions engineering to translate complex technical capabilities into customer programs with measurable business outcomes.
Win initial deployments and expand successful use cases across teams, business units, and geographies.
Own a consumption revenue target, partnering across the customer lifecycle to turn signed agreements into production usage and sustained growth.
Maintain rigorous account plans, opportunity management, and revenue forecasts, taking responsibility for moving opportunities forward and resolving obstacles.
Bring customer and market insights to product, engineering, and GTM teams to inform our roadmap and approach to enterprise customers.
Help build the processes, practices, and culture of a growing, high-ownership sales organization.
We’re seeking someone with experience including:
14+ years selling complex platform-as-a-service and/or software-as-a-service products to large enterprise customers.
Demonstrated success winning new customers and expanding existing accounts.
Generating pipeline and creating demand through proactive account development, including opportunities where the customer has not yet defined a project or allocated budget.
Designing and executing complex deal strategies with multiple decision-makers, technical requirements, and procurement processes.
Selling across business units and functions, building support beyond a single buyer, team, or use case.
Working directly with C-level executives to connect technology investments to business strategy, operational change, and measurable value.
Selling technically complex products in close partnership with engineering and solutions teams.
Leading enterprise transformation opportunities from early discovery through deployment, adoption, and expansion.
Managing consumption-based revenue models, including forecasting usage, driving adoption, and identifying opportunities for growth.
Succeeding in fast-growing environments that require independent judgment, initiative, and accountability.
You might thrive in this role if you:
Have a hunter mentality. You seek out opportunities, open doors, and build demand. You’re motivated by winning new customers and uncovering new opportunities within established accounts.
Take ownership. You drive progress at every stage of a deal. You set clear next steps, bring the right people together, and stay accountable when decisions are difficult or the path forward is unclear.
Can guide an executive journey. You meet leaders where they are, challenge their thinking thoughtfully, and help them develop a concrete vision for how AI can transform their business.
Are customer-centric and commercially driven. You connect customer outcomes to durable growth. You pursue opportunities where our technology can deliver meaningful value and stay engaged as customers move from purchase to adoption.
Are technically curious. You enjoy understanding complex products and can explain their capabilities, limitations, and business implications to both technical and nontechnical audiences.
Think across the enterprise. You see connections between business units, build relationships across functions, and turn an initial use case into a broader strategy for adoption.
Are a builder. You thrive in a high-ownership environment, make sound decisions with incomplete information, and help establish the practices that allow a growing team to succeed.
Have a passion or deep curiosity for artificial intelligence. You’re excited to help customers deploy AI thoughtfully and realize its potential to benefit their businesses and users.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made up of Sales, Solutions, Support, Marketing, and Partnership professionals who work together to bring AI to as many users as possible.\n\nAbout the role\n\nOur Sales team helps customers understand how highly capable AI can transform their businesses. As an Account Director, Large Enterprise, you’ll work with some of our largest accounts across a variety of industries, winning new business and expanding adoption within existing customers.\n\nThis role combines technical understanding, executive engagement, and ownership of complex enterprise sales. You’ll create demand, develop opportunities, and lead deals from initial engagement through negotiation, deployment, and expansion. You’ll help executives move from curiosity about AI to a clear understanding of how it can change the way their businesses operate—and build a practical path to realizing that value.\n\nWe’re looking for someone with a hunter mentality who takes initiative and creates momentum. You’re comfortable opening doors, building relationships across business units, and bringing commercial and technical stakeholders together around an enterprise transformation strategy. Success means both winning business and helping customers turn their commitments into sustained adoption and consumption.\n\nThis role can be based in our San Francisco, New York City or Seattle offices. We are also considering applications to work remotely from within the U.S. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you’ll:\n\n - Own a portfolio of large enterprise accounts across industries, developing account strategies that drive new business, enterprise adoption, and expansion.\n\n - Create demand through proactive prospecting, executive outreach, and a deep understanding of each customer’s business priorities.\n\n - Own complex deals end to end, including opportunity development, qualification, business case creation, technical evaluation, negotiation, and close.\n\n - Help senior executives understand AI’s potential to transform their business, identify priorities, and build alignment around a roadmap for investment and deployment.\n\n - Build relationships across business units and functions, connecting executive sponsors, business leaders, technical teams, and procurement to advance shared goals.\n\n - Partner with solutions engineering to translate complex technical capabilities into customer programs with measurable business outcomes.\n\n - Win initial deployments and expand successful use cases across teams, business units, and geographies.\n\n - Own a consumption revenue target, partnering across the customer lifecycle to turn signed agreements into production usage and sustained growth.\n\n - Maintain rigorous account plans, opportunity management, and revenue forecasts, taking responsibility for moving opportunities forward and resolving obstacles.\n\n - Bring customer and market insights to product, engineering, and GTM teams to inform our roadmap and approach to enterprise customers.\n\n - Help build the processes, practices, and culture of a growing, high-ownership sales organization.\n\nWe’re seeking someone with experience including:\n\n - 14+ years selling complex platform-as-a-service and/or software-as-a-service products to large enterprise customers.\n\n - Demonstrated success winning new customers and expanding existing accounts.\n\n - Generating pipeline and creating demand through proactive account development, including opportunities where the customer has not yet defined a project or allocated budget.\n\n - Designing and executing complex deal strategies with multiple decision-makers, technical requirements, and procurement processes.\n\n - Selling across business units and functions, building support beyond a single buyer, team, or use case.\n\n - Working directly with C-level executives to connect technology investments to business strategy, operational change, and measurable value.\n\n - Selling technically complex products in close partnership with engineering and solutions teams.\n\n - Leading enterprise transformation opportunities from early discovery through deployment, adoption, and expansion.\n\n - Managing consumption-based revenue models, including forecasting usage, driving adoption, and identifying opportunities for growth.\n\n - Succeeding in fast-growing environments that require independent judgment, initiative, and accountability.\n\nYou might thrive in this role if you:\n\n - Have a hunter mentality. You seek out opportunities, open doors, and build demand. You’re motivated by winning new customers and uncovering new opportunities within established accounts.\n\n - Take ownership. You drive progress at every stage of a deal. You set clear next steps, bring the right people together, and stay accountable when decisions are difficult or the path forward is unclear.\n\n - Can guide an executive journey. You meet leaders where they are, challenge their thinking thoughtfully, and help them develop a concrete vision for how AI can transform their business.\n\n - Are customer-centric and commercially driven. You connect customer outcomes to durable growth. You pursue opportunities where our technology can deliver meaningful value and stay engaged as customers move from purchase to adoption.\n\n - Are technically curious. You enjoy understanding complex products and can explain their capabilities, limitations, and business implications to both technical and nontechnical audiences.\n\n - Think across the enterprise. You see connections between business units, build relationships across functions, and turn an initial use case into a broader strategy for adoption.\n\n - Are a builder. You thrive in a high-ownership environment, make sound decisions with incomplete information, and help establish the practices that allow a growing team to succeed.\n\n - Have a passion or deep curiosity for artificial intelligence. You’re excited to help customers deploy AI thoughtfully and realize its potential to benefit their businesses and users.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$189K – $200K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$189K - $200K","compensationTiers":[{"id":"c0625936-c95e-4a2c-bc4b-912a71c8dba2","tierSummary":"Estimated base salary $189K – $200K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"f4eb16d3-aa6b-4fbd-9442-a0c671a22a93","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ce115c9e-9575-433f-9dc9-61303ac0928f","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1bfb5f01-fda5-40da-b568-05294eb71fc0","summary":"Estimated base salary $189K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":200000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":200000}]}},{"id":"40f2f959-20f8-40ca-8b8c-154b6774193a","title":"Software Engineer, Compute Foundations","department":"Scaling","team":"Supercomputing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-16T23:39:23.616+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/40f2f959-20f8-40ca-8b8c-154b6774193a","applyUrl":"https://jobs.ashbyhq.com/openai/40f2f959-20f8-40ca-8b8c-154b6774193a/application","descriptionHtml":"Compute Foundations builds the software that manages OpenAI’s GPU compute infrastructure across sites, data centers, and infrastructure providers, supporting model training and inference. Our systems turn large, heterogeneous fleets of machines into dependable compute for research and products.
We build Kubernetes-based control planes, controllers, services, and APIs that coordinate the lifecycle of machines and clusters. We connect global infrastructure management with the realities of bare-metal systems, giving clients consistent interfaces across differences in hardware, topology, and provider behavior.
You will build distributed systems that provision, configure, and manage compute throughout its lifecycle. Your work will connect global services and Kubernetes controllers with the systems that bring machines online, update them safely, and recover them when something goes wrong.
This role combines software architecture with an understanding of how machines and data centers work. You might design a lifecycle API, improve controller performance under high concurrency and provider rate limits, or trace a provisioning failure from an API through reconciliation to network boot or host configuration. You will help these systems remain reliable as the fleet expands across sites and generations of GPU hardware.
We value depth in relevant systems and the ability to connect layers. You do not need to arrive as an expert in every component of the stack.
Design, build, and operate Kubernetes-based controllers and distributed services that coordinate infrastructure across sites, isolate failures, and scale as GPU capacity grows.
Define APIs and resource models that let clients request and track lifecycle operations through consistent interfaces across hardware platforms and providers.
Build provisioning and configuration services that coordinate network boot, hardware management interfaces, and the deployment of firmware, operating-system images, drivers, and host configuration.
Develop lifecycle management for discovery, allocation, provisioning, upgrades, maintenance, recovery, and decommissioning, integrating with health and validation systems.
Design reliable reconciliation and recovery through concurrent changes, interrupted operations, and partial failures, with staged rollouts that limit disruption across nodes, racks, and clusters.
Improve control-plane throughput, API latency, and the time infrastructure takes to reach its desired state, while respecting the limits of site systems and provider APIs.
Build the software integrations that bring new sites and GPU hardware generations into the platform, partnering with hardware, networking, data-center, and other infrastructure teams.
Have strong software engineering fundamentals and experience designing, implementing, and owning production distributed systems or infrastructure services.
Have experience developing infrastructure systems that use Kubernetes APIs and reconciliation to manage resources.
Understand how a bare-metal node moves from power-on to a configured, workload-ready system, with depth in one or more areas such as PXE, DHCP/DNS, baseboard management controllers (BMCs), firmware, Linux, drivers, images, or configuration management.
Can design reliable APIs and asynchronous workflows, reasoning about concurrency, consistency, idempotency, and failures across service and provider boundaries.
Can diagnose reliability and performance problems across service, operating-system, and machine boundaries, turning production evidence into lasting software improvements.
Work effectively across engineering specialties and communicate system behavior and technical tradeoffs clearly.
Have built infrastructure control planes that coordinate operations across multiple sites or regions.
Have worked with GPU or HPC infrastructure, including topology and shared dependencies across machines, racks, or clusters.
Have integrated multiple hardware platforms or infrastructure providers into a common service or resource model.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nCompute Foundations builds the software that manages OpenAI’s GPU compute infrastructure across sites, data centers, and infrastructure providers, supporting model training and inference. Our systems turn large, heterogeneous fleets of machines into dependable compute for research and products.\n\nWe build Kubernetes-based control planes, controllers, services, and APIs that coordinate the lifecycle of machines and clusters. We connect global infrastructure management with the realities of bare-metal systems, giving clients consistent interfaces across differences in hardware, topology, and provider behavior.\n\n\n\n\nABOUT THE ROLE\n\nYou will build distributed systems that provision, configure, and manage compute throughout its lifecycle. Your work will connect global services and Kubernetes controllers with the systems that bring machines online, update them safely, and recover them when something goes wrong.\n\nThis role combines software architecture with an understanding of how machines and data centers work. You might design a lifecycle API, improve controller performance under high concurrency and provider rate limits, or trace a provisioning failure from an API through reconciliation to network boot or host configuration. You will help these systems remain reliable as the fleet expands across sites and generations of GPU hardware.\n\nWe value depth in relevant systems and the ability to connect layers. You do not need to arrive as an expert in every component of the stack.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Design, build, and operate Kubernetes-based controllers and distributed services that coordinate infrastructure across sites, isolate failures, and scale as GPU capacity grows.\n\n - Define APIs and resource models that let clients request and track lifecycle operations through consistent interfaces across hardware platforms and providers.\n\n - Build provisioning and configuration services that coordinate network boot, hardware management interfaces, and the deployment of firmware, operating-system images, drivers, and host configuration.\n\n - Develop lifecycle management for discovery, allocation, provisioning, upgrades, maintenance, recovery, and decommissioning, integrating with health and validation systems.\n\n - Design reliable reconciliation and recovery through concurrent changes, interrupted operations, and partial failures, with staged rollouts that limit disruption across nodes, racks, and clusters.\n\n - Improve control-plane throughput, API latency, and the time infrastructure takes to reach its desired state, while respecting the limits of site systems and provider APIs.\n\n - Build the software integrations that bring new sites and GPU hardware generations into the platform, partnering with hardware, networking, data-center, and other infrastructure teams.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong software engineering fundamentals and experience designing, implementing, and owning production distributed systems or infrastructure services.\n\n - Have experience developing infrastructure systems that use Kubernetes APIs and reconciliation to manage resources.\n\n - Understand how a bare-metal node moves from power-on to a configured, workload-ready system, with depth in one or more areas such as PXE, DHCP/DNS, baseboard management controllers (BMCs), firmware, Linux, drivers, images, or configuration management.\n\n - Can design reliable APIs and asynchronous workflows, reasoning about concurrency, consistency, idempotency, and failures across service and provider boundaries.\n\n - Can diagnose reliability and performance problems across service, operating-system, and machine boundaries, turning production evidence into lasting software improvements.\n\n - Work effectively across engineering specialties and communicate system behavior and technical tradeoffs clearly.\n\n\nBONUS POINTS IF YOU:\n\n - Have built infrastructure control planes that coordinate operations across multiple sites or regions.\n\n - Have worked with GPU or HPC infrastructure, including topology and shared dependencies across machines, racks, or clusters.\n\n - Have integrated multiple hardware platforms or infrastructure providers into a common service or resource model.\n\n\nABOUT OPENAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$255K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$255K - $490K","compensationTiers":[{"id":"0105beaa-159c-4fa1-8110-87ef707acff4","tierSummary":"$255K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3fedb68c-117a-4968-80b8-1674c695ecfc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"29376e10-b4fc-454d-af07-30fe3b9159bd","summary":"$255K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":490000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":255000,"maxValue":490000}]}},{"id":"a73cfbfc-aeed-4bad-b57d-79fd30dcd9c8","title":"Experiential Producer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T17:24:32.504+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a73cfbfc-aeed-4bad-b57d-79fd30dcd9c8","applyUrl":"https://jobs.ashbyhq.com/openai/a73cfbfc-aeed-4bad-b57d-79fd30dcd9c8/application","descriptionHtml":"About the Team
AI will change how the world works. Human connection will shape what it becomes. OpenAI’s Events and Experiences team, part of Business Marketing, carries the critical responsibility of bringing people together around OpenAI’s mission – building artificial general intelligence that benefits all of humanity. We strive to put human benefit in the spotlight and craft experiences that build trust, spark possibility, and make the future feel within reach and exciting. We are not a traditional events team: we move with extreme speed, rigor, and precision. We use AI tools to rethink everything from the first plan to the final guest moment – and we bring grit, joy, humor, and extraordinary creative talent to create what has not existed before.
About the Role
We’re looking for an Experiential Producer to put OpenAI’s latest technology in people’s hands. You’ll produce experiences where people discover something they didn’t know they could do with our products, whether they’re trying ChatGPT for the first time or building with our newest developer tools. From intimate demos to global launches, cultural programs, large-scale events, booths, and brand installations, you’ll help shape how people experience OpenAI around the world.
Working closely with Product, Marketing, and creative partners, you’ll take concepts through design development, fabrication, and on-site delivery. You’ll bring deep experience producing booths and custom builds, managing agencies and vendors, and working directly with fabricators to understand what’s possible within the budget and timeline.
This role needs someone who can run several projects at once and stay close to the details. You’re resourceful when plans change, comfortable making decisions on your feet, and clear with the people depending on you. You take pride in producing great work and bring a sense of humor and genuine enthusiasm to the process.
In this role, you will:
Produce the experiences that introduce people to OpenAI’s newest products, from global launches and hands-on demos to custom installations around the world.
Work with Product, Marketing, and creative teams on what’s coming next, turning ambitious concepts into production briefs and build plans for different audiences.
Bring together agencies, fabricators, technical specialists, and venues to solve builds that don’t have an off-the-shelf answer, from early prototypes to finished experiences.
Independently run several projects at once. Set milestones and own scopes, bids, negotiations, contracts, procurement, budgets, and forecasts while keeping deadlines, dependencies, and approvals organized.
Lead booth builds, technical production, and live delivery, from product integrations and AV to show calls. Protect quality, accessibility, safety, privacy, and brand standards.
Keep a fast-moving team informed and supported. Celebrate wins, share progress and hurdles without prompting, and take on unfamiliar problems as plans change.
Experiment with OpenAI tools throughout production, from research and planning to vendor briefs, project updates, and post-event analysis. Help the team find better ways to work.
Set success measures and use audience response, product engagement, business results, and partner feedback to improve future experiences, reusable production tools, and vendor standards.
You might thrive in this role if you have:
8+ years producing experiential programs, brand activations, launches, installations, exhibitions, or live events, ideally for technology or complex products.
Deep experience producing booths and custom builds, with a portfolio showing sound design judgment, practical problem-solving, and careful execution.
Experience working with Product, Engineering, or technical teams, and genuine curiosity about how OpenAI’s products work.
The initiative to own projects independently: set milestones, make decisions, and tackle unfamiliar problems without waiting to be asked.
A diverse network of trusted agencies and vendors, strong negotiation skills, and good judgment about when to use a full-service agency or a specialist.
Experience adapting production for different audiences, cultures, event scales, and markets while keeping global standards consistent.
A natural collaborator who enjoys meeting people and hearing new ideas. You listen with empathy and build trust across teams and partners.
Exceptional organization across multiple projects, substantial budgets, and tight deadlines, with the flexibility to reprioritize when plans change.
High standards for quality and a willingness to get hands-on. You bring a sense of humor and don’t take yourself too seriously.
Workplace and Location
This is a hybrid role based in San Francisco and in office 3x/week.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAI will change how the world works. Human connection will shape what it becomes. OpenAI’s Events and Experiences team, part of Business Marketing, carries the critical responsibility of bringing people together around OpenAI’s mission – building artificial general intelligence that benefits all of humanity. We strive to put human benefit in the spotlight and craft experiences that build trust, spark possibility, and make the future feel within reach and exciting. We are not a traditional events team: we move with extreme speed, rigor, and precision. We use AI tools to rethink everything from the first plan to the final guest moment – and we bring grit, joy, humor, and extraordinary creative talent to create what has not existed before.\n\nAbout the Role\n\nWe’re looking for an Experiential Producer to put OpenAI’s latest technology in people’s hands. You’ll produce experiences where people discover something they didn’t know they could do with our products, whether they’re trying ChatGPT for the first time or building with our newest developer tools. From intimate demos to global launches, cultural programs, large-scale events, booths, and brand installations, you’ll help shape how people experience OpenAI around the world.\n\nWorking closely with Product, Marketing, and creative partners, you’ll take concepts through design development, fabrication, and on-site delivery. You’ll bring deep experience producing booths and custom builds, managing agencies and vendors, and working directly with fabricators to understand what’s possible within the budget and timeline.\n\nThis role needs someone who can run several projects at once and stay close to the details. You’re resourceful when plans change, comfortable making decisions on your feet, and clear with the people depending on you. You take pride in producing great work and bring a sense of humor and genuine enthusiasm to the process.\n\nIn this role, you will:\n\n - Produce the experiences that introduce people to OpenAI’s newest products, from global launches and hands-on demos to custom installations around the world.\n\n - Work with Product, Marketing, and creative teams on what’s coming next, turning ambitious concepts into production briefs and build plans for different audiences.\n\n - Bring together agencies, fabricators, technical specialists, and venues to solve builds that don’t have an off-the-shelf answer, from early prototypes to finished experiences.\n\n - Independently run several projects at once. Set milestones and own scopes, bids, negotiations, contracts, procurement, budgets, and forecasts while keeping deadlines, dependencies, and approvals organized.\n\n - Lead booth builds, technical production, and live delivery, from product integrations and AV to show calls. Protect quality, accessibility, safety, privacy, and brand standards.\n\n - Keep a fast-moving team informed and supported. Celebrate wins, share progress and hurdles without prompting, and take on unfamiliar problems as plans change.\n\n - Experiment with OpenAI tools throughout production, from research and planning to vendor briefs, project updates, and post-event analysis. Help the team find better ways to work.\n\n - Set success measures and use audience response, product engagement, business results, and partner feedback to improve future experiences, reusable production tools, and vendor standards.\n\nYou might thrive in this role if you have:\n\n - 8+ years producing experiential programs, brand activations, launches, installations, exhibitions, or live events, ideally for technology or complex products.\n\n - Deep experience producing booths and custom builds, with a portfolio showing sound design judgment, practical problem-solving, and careful execution.\n\n - Experience working with Product, Engineering, or technical teams, and genuine curiosity about how OpenAI’s products work.\n\n - The initiative to own projects independently: set milestones, make decisions, and tackle unfamiliar problems without waiting to be asked.\n\n - A diverse network of trusted agencies and vendors, strong negotiation skills, and good judgment about when to use a full-service agency or a specialist.\n\n - Experience adapting production for different audiences, cultures, event scales, and markets while keeping global standards consistent.\n\n - A natural collaborator who enjoys meeting people and hearing new ideas. You listen with empathy and build trust across teams and partners.\n\n - Exceptional organization across multiple projects, substantial budgets, and tight deadlines, with the flexibility to reprioritize when plans change.\n\n - High standards for quality and a willingness to get hands-on. You bring a sense of humor and don’t take yourself too seriously.\n\nWorkplace and Location\n\nThis is a hybrid role based in San Francisco and in office 3x/week.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$240K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$240K - $266K","compensationTiers":[{"id":"0075049b-9654-4aee-a6ec-412ae9ba72ce","tierSummary":"$240K – $266K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"15dc8610-c69a-4ffa-9d17-049caeabc057","summary":"$240K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"id":"6a330293-9ab9-4d9a-b337-909c368e859c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f76d120b-7d1b-4e80-aaf8-5d2c6b38a7ca","title":"Strategy & Operations Lead - Japan","department":"Strategy & Operations","team":"Strategy & Operations","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T04:29:44.293+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f76d120b-7d1b-4e80-aaf8-5d2c6b38a7ca","applyUrl":"https://jobs.ashbyhq.com/openai/f76d120b-7d1b-4e80-aaf8-5d2c6b38a7ca/application","descriptionHtml":"About the Team
The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.
About the Role
We are looking for a Strategy & Operations Lead to lead and scale operational excellence across Japan. This leader will translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.
This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.
This role is based in Tokyo, Japan and we use a hybrid model of 3 days in office.
In this role, you will:
Defining and implementing the Japan operating strategy in alignment with APAC & global objectives and regional priorities.
Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.
Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.
Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.
Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.
Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.
Supporting market entry strategies and operational readiness for Japan
Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.
Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.
Collaborating closely across functions to drive accountability and deliver against regional goals.
Ensuring seamless coordination between global and regional stakeholders.
Acting as a central point of accountability for operational delivery across Japan.
Building, leading, and mentoring a high-performing regional operations team.
Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.
Developing leadership bench strength across key markets and functions.
You might thrive in this role if you have:
Significant experience leading regional or international operations in a fast-scaling, complex business environment.
Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.
Experience operating across multiple markets, functions, and business lines, ideally within Japan.
A track record of building scalable operating systems, processes, metrics, and reporting frameworks.
Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.
Excellent business judgment, with a bias toward action and strong accountability for outcomes.
Experience supporting market expansion, operational readiness, and/or regional growth initiatives.
Strong people leadership skills, including experience building and developing high-performing teams.
Comfort operating in ambiguity and creating structure in fast-moving environments.
High integrity, low ego, and a collaborative leadership style.
Strong written and verbal communication skills, with the ability to bring clarity to complex topics.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.\n\nAbout the Role\n\nWe are looking for a Strategy & Operations Lead to lead and scale operational excellence across Japan. This leader will translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.\n\nThis person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.\n\nThis role is based in Tokyo, Japan and we use a hybrid model of 3 days in office.\n\nIn this role, you will:\n\n - Defining and implementing the Japan operating strategy in alignment with APAC & global objectives and regional priorities.\n\n - Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.\n\n - Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.\n\n - Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.\n\n - Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.\n\n - Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.\n\n - Supporting market entry strategies and operational readiness for Japan\n\n - Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.\n\n - Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.\n\n - Collaborating closely across functions to drive accountability and deliver against regional goals.\n\n - Ensuring seamless coordination between global and regional stakeholders.\n\n - Acting as a central point of accountability for operational delivery across Japan.\n\n - Building, leading, and mentoring a high-performing regional operations team.\n\n - Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.\n\n - Developing leadership bench strength across key markets and functions.\n\nYou might thrive in this role if you have:\n\n - Significant experience leading regional or international operations in a fast-scaling, complex business environment.\n\n - Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.\n\n - Experience operating across multiple markets, functions, and business lines, ideally within Japan.\n\n - A track record of building scalable operating systems, processes, metrics, and reporting frameworks.\n\n - Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.\n\n - Excellent business judgment, with a bias toward action and strong accountability for outcomes.\n\n - Experience supporting market expansion, operational readiness, and/or regional growth initiatives.\n\n - Strong people leadership skills, including experience building and developing high-performing teams.\n\n - Comfort operating in ambiguity and creating structure in fast-moving environments.\n\n - High integrity, low ego, and a collaborative leadership style.\n\n - Strong written and verbal communication skills, with the ability to bring clarity to complex topics.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"deacd43e-9c1b-467c-96e2-11f4f6bdb139","title":"Dedicated Support Engineering Lead","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-18T03:51:38.928+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/deacd43e-9c1b-467c-96e2-11f4f6bdb139","applyUrl":"https://jobs.ashbyhq.com/openai/deacd43e-9c1b-467c-96e2-11f4f6bdb139/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
Within Premium Support, Dedicated Support Engineers combine deep technical troubleshooting with an enduring understanding of our most strategic customers’ architectures, critical workloads, and business priorities. Through proactive reliability work, ownership during incidents, and AI-powered support capabilities, we help customers operate successfully as their use of OpenAI grows.
About the Role
We’re looking for a senior leader to build and scale our Dedicated Support Engineering function globally. You will define its strategy, build the team, and establish how we deliver technically rigorous, proactive support for customers running some of the most complex and consequential workloads on OpenAI.
This role combines organizational leadership, technical judgment, and executive customer engagement. You will establish a model in which DSEs develop deep customer context, independently advance difficult investigations, anticipate operational risks, and drive issues through resolution. You will also turn what the team learns into improvements that benefit customers across OpenAI.
You should bring experience building technical organizations that maintain long-term accountability for enterprise customers. Leadership in Technical Account Management, enterprise Support Engineering, or a comparable technical customer function is particularly relevant. Success requires a strong foundation in production troubleshooting and reliability, alongside the ability to build trusted relationships with customer engineering leaders and executives.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role you will...
Set the strategy for Dedicated Support Engineering. Define the function’s charter, service model, priorities, and growth plan. Translate customer needs and company priorities into clear decisions about where to invest and how to scale.
Build and develop a high-performing global organization. Hire and coach senior technical talent, develop future leaders, and establish expectations for technical depth, customer ownership, collaboration, and performance.
Design the customer engagement model. Establish how DSEs are assigned to customers, build account knowledge, conduct operational reviews, and prepare for critical events. Define clear responsibilities and handoffs with Support, Technical Success, Sales, and Engineering.
Set the standard for technical ownership. Ensure the team uses evidence, reproduction, and systems-level investigation to advance complex issues. Develop the team’s judgment on when to continue investigating, mitigate, or engage Engineering, and stay close enough to the work to guide difficult decisions.
Build proactive reliability into the service. Establish practices for assessing customer architectures and dependencies, identifying emerging risks, and preparing for launches, migrations, and traffic growth. Ensure incident learnings lead to completed corrective actions.
Lead through critical customer situations. Serve as a senior escalation point, align responders across teams, and communicate clearly with customer executives. Maintain accountability for the customer’s support experience through mitigation, resolution, and follow-through.
Own delivery quality and sustainable growth. Build capacity plans, coverage arrangements, and investment proposals that support service commitments. Balance customer complexity, team workload, and time for proactive work as the customer portfolio grows.
Define and measure meaningful outcomes. Establish measures of investigation quality, time to mitigation, recurring issue reduction, customer confidence, and proactive risk reduction. Use these insights to improve the service and guide investment.
Influence product and engineering priorities. Turn patterns across customer investigations into evidence-backed recommendations. Build alignment with senior partners on reliability, observability, supportability, and tooling improvements.
Make AI and automation foundational to the function. Apply OpenAI’s technology to preserve customer context, accelerate investigations, detect risks, and automate repeatable work. Establish evaluations and human oversight so these capabilities improve quality and customer trust.
You might thrive in this role if you...
Have 12+ years of experience in technical customer-facing roles, including 6+ years of leadership responsibility for enterprise Support Engineering, Technical Account Management, or a comparable function supporting complex production environments.
Have built or materially scaled a dedicated technical customer program, with ownership of its service model, staffing, delivery standards, and outcomes.
Bring experience leading senior engineers and developing technical leaders across regions, with a clear approach to hiring, coaching, and performance.
Have a strong technical foundation in APIs, distributed systems, cloud infrastructure, and enterprise integrations. You can evaluate investigation quality, challenge hypotheses, and guide teams through ambiguous failures.
Have maintained long-term technical relationships with strategic enterprise customers, connecting architecture and workload context to business impact and operational priorities.
Have led high-stakes customer escalations and can earn trust with both engineering teams and executives while communicating uncertainty accurately.
Can influence senior stakeholders across organizational boundaries, resolve competing priorities, and translate customer evidence into concrete technical and operational changes.
Have demonstrated sound judgment in balancing customer commitments, service quality, staffing, and the economics of a growing support function.
Have delivered measurable improvements through automation or AI and can distinguish promising experiments from capabilities ready for dependable customer use.
Are comfortable establishing direction in ambiguity, taking accountability for difficult decisions, and building a team that operates with curiosity, humility, and urgency.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nWithin Premium Support, Dedicated Support Engineers combine deep technical troubleshooting with an enduring understanding of our most strategic customers’ architectures, critical workloads, and business priorities. Through proactive reliability work, ownership during incidents, and AI-powered support capabilities, we help customers operate successfully as their use of OpenAI grows.\n\n \n\nAbout the Role\n\nWe’re looking for a senior leader to build and scale our Dedicated Support Engineering function globally. You will define its strategy, build the team, and establish how we deliver technically rigorous, proactive support for customers running some of the most complex and consequential workloads on OpenAI.\n\nThis role combines organizational leadership, technical judgment, and executive customer engagement. You will establish a model in which DSEs develop deep customer context, independently advance difficult investigations, anticipate operational risks, and drive issues through resolution. You will also turn what the team learns into improvements that benefit customers across OpenAI.\n\nYou should bring experience building technical organizations that maintain long-term accountability for enterprise customers. Leadership in Technical Account Management, enterprise Support Engineering, or a comparable technical customer function is particularly relevant. Success requires a strong foundation in production troubleshooting and reliability, alongside the ability to build trusted relationships with customer engineering leaders and executives.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\nIn this role you will...\n\n - Set the strategy for Dedicated Support Engineering. Define the function’s charter, service model, priorities, and growth plan. Translate customer needs and company priorities into clear decisions about where to invest and how to scale.\n\n - Build and develop a high-performing global organization. Hire and coach senior technical talent, develop future leaders, and establish expectations for technical depth, customer ownership, collaboration, and performance.\n\n - Design the customer engagement model. Establish how DSEs are assigned to customers, build account knowledge, conduct operational reviews, and prepare for critical events. Define clear responsibilities and handoffs with Support, Technical Success, Sales, and Engineering.\n\n - Set the standard for technical ownership. Ensure the team uses evidence, reproduction, and systems-level investigation to advance complex issues. Develop the team’s judgment on when to continue investigating, mitigate, or engage Engineering, and stay close enough to the work to guide difficult decisions.\n\n - Build proactive reliability into the service. Establish practices for assessing customer architectures and dependencies, identifying emerging risks, and preparing for launches, migrations, and traffic growth. Ensure incident learnings lead to completed corrective actions.\n\n - Lead through critical customer situations. Serve as a senior escalation point, align responders across teams, and communicate clearly with customer executives. Maintain accountability for the customer’s support experience through mitigation, resolution, and follow-through.\n\n - Own delivery quality and sustainable growth. Build capacity plans, coverage arrangements, and investment proposals that support service commitments. Balance customer complexity, team workload, and time for proactive work as the customer portfolio grows.\n\n - Define and measure meaningful outcomes. Establish measures of investigation quality, time to mitigation, recurring issue reduction, customer confidence, and proactive risk reduction. Use these insights to improve the service and guide investment.\n\n - Influence product and engineering priorities. Turn patterns across customer investigations into evidence-backed recommendations. Build alignment with senior partners on reliability, observability, supportability, and tooling improvements.\n\n - Make AI and automation foundational to the function. Apply OpenAI’s technology to preserve customer context, accelerate investigations, detect risks, and automate repeatable work. Establish evaluations and human oversight so these capabilities improve quality and customer trust.\n\n \n\nYou might thrive in this role if you...\n\n - Have 12+ years of experience in technical customer-facing roles, including 6+ years of leadership responsibility for enterprise Support Engineering, Technical Account Management, or a comparable function supporting complex production environments.\n\n - Have built or materially scaled a dedicated technical customer program, with ownership of its service model, staffing, delivery standards, and outcomes.\n\n - Bring experience leading senior engineers and developing technical leaders across regions, with a clear approach to hiring, coaching, and performance.\n\n - Have a strong technical foundation in APIs, distributed systems, cloud infrastructure, and enterprise integrations. You can evaluate investigation quality, challenge hypotheses, and guide teams through ambiguous failures.\n\n - Have maintained long-term technical relationships with strategic enterprise customers, connecting architecture and workload context to business impact and operational priorities.\n\n - Have led high-stakes customer escalations and can earn trust with both engineering teams and executives while communicating uncertainty accurately.\n\n - Can influence senior stakeholders across organizational boundaries, resolve competing priorities, and translate customer evidence into concrete technical and operational changes.\n\n - Have demonstrated sound judgment in balancing customer commitments, service quality, staffing, and the economics of a growing support function.\n\n - Have delivered measurable improvements through automation or AI and can distinguish promising experiments from capabilities ready for dependable customer use.\n\n - Are comfortable establishing direction in ambiguity, taking accountability for difficult decisions, and building a team that operates with curiosity, humility, and urgency.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$284K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$284K - $385K","compensationTiers":[{"id":"22160fff-a7e7-476d-973e-5cc3c4315714","tierSummary":"$284K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f53a82fd-4a56-4083-ad56-50e1d65c6e78","summary":"$284K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":284000,"maxValue":385000},{"id":"84a3649f-707a-4ad6-b4d9-dca309e6b4d4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":284000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"144b12f3-5821-4727-a266-b5ed9ff46fd2","title":"Head of Finance - Data Centers","department":"Strategic Finance","team":"Strategic Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-18T20:00:58.662+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/144b12f3-5821-4727-a266-b5ed9ff46fd2","applyUrl":"https://jobs.ashbyhq.com/openai/144b12f3-5821-4727-a266-b5ed9ff46fd2/application","descriptionHtml":"About the Role
As Head of Finance - Data Centers, you will be the finance leader for OpenAI’s self-built data center efforts. You will partner with teams across infrastructure, real estate, energy, construction, procurement, and finance to turn proposed sites into sound investment decisions and funded projects.
This role spans the full development lifecycle: evaluating opportunities, building investment cases, forecasting capital needs, managing construction budgets, and helping determine how projects should be financed. You will give leadership a clear view of project economics, funding requirements, and risks as we build data center capacity at scale.
In this role, you will:
Lead financial evaluation of proposed data center and related power infrastructure projects, including site economics, development costs, capacity phasing, lifecycle costs, and key risks.
Build and own project-level models and capital expenditure forecasts that connect construction schedules, power delivery, equipment procurement, contingencies, and funding needs.
Establish capital budgets and financial controls for active builds. Track commitments, actual spending, change orders, and forecasts to completion; identify cost or schedule risks early.
Partner with development, engineering, energy, construction, and procurement leaders on decisions that affect cost, timing, and long-term performance.
Work with Treasury, Corporate Finance, Tax, and Legal to evaluate financing options, including project or construction debt, leases, joint ventures, and other partnership structures where appropriate.
Prepare investment recommendations and capital approval materials for senior leadership, translating complex project details into clear choices and tradeoffs.
Build a consistent portfolio view of project costs, cash requirements, milestones, and financial performance. Partner with Accounting and operations teams through project completion and handoff.
You might thrive in this role if you have:
Prior experience as the finance leader for large-scale data center builds or major electric generation projects. You have directly owned investment analysis, capital budgets, and financial decisions through development and construction.
Prior experience in investment banking or private equity. This is a strong preferred part of the background for this role.
10+ years of experience across strategic finance, infrastructure finance, project development, or related fields.
Strong command of project finance, capital project economics, capex and cash flow forecasting, budget management, and the financing structures used to develop large infrastructure assets.
Excellent financial modeling skills and the judgment to test assumptions, quantify uncertainty, and recommend a path forward.
Working knowledge of construction cost drivers and risks, including utility and power timelines, procurement, contracts, and change orders.
The ability to work closely with technical and construction teams while communicating clearly with senior finance and business leaders.
Strong track record of hiring, leading and developing high performing teams.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nAs Head of Finance - Data Centers, you will be the finance leader for OpenAI’s self-built data center efforts. You will partner with teams across infrastructure, real estate, energy, construction, procurement, and finance to turn proposed sites into sound investment decisions and funded projects.\n\nThis role spans the full development lifecycle: evaluating opportunities, building investment cases, forecasting capital needs, managing construction budgets, and helping determine how projects should be financed. You will give leadership a clear view of project economics, funding requirements, and risks as we build data center capacity at scale.\n\nIn this role, you will:\n\n - Lead financial evaluation of proposed data center and related power infrastructure projects, including site economics, development costs, capacity phasing, lifecycle costs, and key risks.\n\n - Build and own project-level models and capital expenditure forecasts that connect construction schedules, power delivery, equipment procurement, contingencies, and funding needs.\n\n - Establish capital budgets and financial controls for active builds. Track commitments, actual spending, change orders, and forecasts to completion; identify cost or schedule risks early.\n\n - Partner with development, engineering, energy, construction, and procurement leaders on decisions that affect cost, timing, and long-term performance.\n\n - Work with Treasury, Corporate Finance, Tax, and Legal to evaluate financing options, including project or construction debt, leases, joint ventures, and other partnership structures where appropriate.\n\n - Prepare investment recommendations and capital approval materials for senior leadership, translating complex project details into clear choices and tradeoffs.\n\n - Build a consistent portfolio view of project costs, cash requirements, milestones, and financial performance. Partner with Accounting and operations teams through project completion and handoff.\n\nYou might thrive in this role if you have:\n\n - Prior experience as the finance leader for large-scale data center builds or major electric generation projects. You have directly owned investment analysis, capital budgets, and financial decisions through development and construction.\n\n - Prior experience in investment banking or private equity. This is a strong preferred part of the background for this role.\n\n - 10+ years of experience across strategic finance, infrastructure finance, project development, or related fields.\n\n - Strong command of project finance, capital project economics, capex and cash flow forecasting, budget management, and the financing structures used to develop large infrastructure assets.\n\n - Excellent financial modeling skills and the judgment to test assumptions, quantify uncertainty, and recommend a path forward.\n\n - Working knowledge of construction cost drivers and risks, including utility and power timelines, procurement, contracts, and change orders.\n\n - The ability to work closely with technical and construction teams while communicating clearly with senior finance and business leaders.\n\n - Strong track record of hiring, leading and developing high performing teams.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"03dafc18-4f78-4ad0-ad25-45ee518e2bdb","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5a484826-7abe-4da1-b967-72cd55f40b83","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"id":"bc6ea3ef-b6b1-416d-b9ab-916aac2e7ccc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2348230a-295f-434d-9b16-653e01ddbd0b","title":"Dedicated Support Engineer - San Francisco","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-24T21:20:50.887+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2348230a-295f-434d-9b16-653e01ddbd0b","applyUrl":"https://jobs.ashbyhq.com/openai/2348230a-295f-434d-9b16-653e01ddbd0b/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.
We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.
Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.
In this role, you will:
Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.
Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.
Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.
Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.
Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.
Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.
Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.
Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.
Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.
Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.
Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.
Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.
Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.
Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.
You might thrive in this role if you:
Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.
Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.
Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.
Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.
Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.
Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.
Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.
Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.
Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.
Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.
Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nThe Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.\n\nWe’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.\n\nBeyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.\n\nIn this role, you will:\n\n - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.\n\n - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.\n\n - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.\n\n - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.\n\n - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.\n\n - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.\n\n - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.\n\n - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.\n\n - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.\n\n - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.\n\n - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.\n\n - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.\n\n - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.\n\n - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.\n\nYou might thrive in this role if you:\n\n - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.\n\n - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.\n\n - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.\n\n - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.\n\n - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.\n\n - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.\n\n - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.\n\n - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.\n\n - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.\n\n - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.\n\n - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$180K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$180K - $260K","compensationTiers":[{"id":"bff953b8-5d93-401b-a462-bb9cdf2bb53c","tierSummary":"$180K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"02f54c30-9507-4e72-9f50-f99d6266c626","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ccd35f88-1546-4d39-a961-9c904837fd6f","summary":"$180K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":260000}]}},{"id":"e42305bf-2266-4dff-82ad-42be7ddac495","title":"Software Engineer, Plugin Ecosystem","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T17:03:31.264+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e42305bf-2266-4dff-82ad-42be7ddac495","applyUrl":"https://jobs.ashbyhq.com/openai/e42305bf-2266-4dff-82ad-42be7ddac495/application","descriptionHtml":"About the Team
The Plugin Ecosystem team builds the platform and product experiences that let people extend ChatGPT and Codex. We work on plugins, skills, connectors, interactive apps, and open standards like the Model Context Protocol (MCP). We make plugins easy to discover, install, and use, ensure they’re invoked at the right time, and help people find new ways to get value from them.
We want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work spans creation and publishing, reliable execution across our products, clear permissions and approvals, and the controls admins need to bring plugins to their organizations. We work closely with research to improve plugin quality as models evolve.
About the Role
We’re looking for product-minded engineers to build the systems behind plugins and improve how models use them. Depending on your focus, you may scale generalist infrastructure and identity-related integrations across products, or improve plugin quality at the intersection of backend engineering and applied AI or work on the product experience itself to drive plugin usage. You’ll work across teams and own problems from diagnosis and design through implementation and release.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex.
Build intuitive experiences that help users discover, install, and use plugins to get more done.
Make plugins easier to create, test, publish, update, and share.
Improve when and how models use plugins, from choosing the right plugin to completing a task. Work with Research to diagnose failures and measure improvements as models evolve.
Improve plugin reliability and interaction quality across ChatGPT and Codex, including interactive apps, with clear error messages and recovery paths.
Build consistent permissions, approvals, and admin controls that help individuals and organizations confidently adopt plugins.
Work with developers and partners to turn recurring problems into improvements to the platform, tooling, and documentation.
Collaborate across engineering, Product, Research, Security, and Trust & Safety to scale plugin infrastructure and deliver safe, reliable execution.
You might thrive int his role if you:
Care about product quality and can make complex capabilities feel intuitive, from discovering a useful plugin to completing a task with it.
Have strong opinions about APIs and abstractions, and can explain the tradeoffs behind your decisions. Experience with identity, permissions, or integration-heavy systems is especially valuable.
Enjoy talking with users and developers, understanding what they’re trying to accomplish, and turning recurring problems into product and platform improvements.
Can move between product questions and technical details, collaborate across teams, and take an ambiguous problem through to production.
Are comfortable working across web interfaces and backend systems. Experience building applied AI systems, diagnosing model–tool interactions, and measuring reliability and quality is especially valuable.
Have built products people rely on or software that other developers use, such as an API or SDK, an open-source project, a developer platform, or internal tools with real users.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Plugin Ecosystem team builds the platform and product experiences that let people extend ChatGPT and Codex. We work on plugins, skills, connectors, interactive apps, and open standards like the Model Context Protocol (MCP). We make plugins easy to discover, install, and use, ensure they’re invoked at the right time, and help people find new ways to get value from them.\n\nWe want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work spans creation and publishing, reliable execution across our products, clear permissions and approvals, and the controls admins need to bring plugins to their organizations. We work closely with research to improve plugin quality as models evolve.\n\nAbout the Role\n\nWe’re looking for product-minded engineers to build the systems behind plugins and improve how models use them. Depending on your focus, you may scale generalist infrastructure and identity-related integrations across products, or improve plugin quality at the intersection of backend engineering and applied AI or work on the product experience itself to drive plugin usage. You’ll work across teams and own problems from diagnosis and design through implementation and release.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex.\n\n - Build intuitive experiences that help users discover, install, and use plugins to get more done.\n\n - Make plugins easier to create, test, publish, update, and share.\n\n - Improve when and how models use plugins, from choosing the right plugin to completing a task. Work with Research to diagnose failures and measure improvements as models evolve.\n\n - Improve plugin reliability and interaction quality across ChatGPT and Codex, including interactive apps, with clear error messages and recovery paths.\n\n - Build consistent permissions, approvals, and admin controls that help individuals and organizations confidently adopt plugins.\n\n - Work with developers and partners to turn recurring problems into improvements to the platform, tooling, and documentation.\n\n - Collaborate across engineering, Product, Research, Security, and Trust & Safety to scale plugin infrastructure and deliver safe, reliable execution.\n\nYou might thrive int his role if you:\n\n - Care about product quality and can make complex capabilities feel intuitive, from discovering a useful plugin to completing a task with it.\n\n - Have strong opinions about APIs and abstractions, and can explain the tradeoffs behind your decisions. Experience with identity, permissions, or integration-heavy systems is especially valuable.\n\n - Enjoy talking with users and developers, understanding what they’re trying to accomplish, and turning recurring problems into product and platform improvements.\n\n - Can move between product questions and technical details, collaborate across teams, and take an ambiguous problem through to production.\n\n - Are comfortable working across web interfaces and backend systems. Experience building applied AI systems, diagnosing model–tool interactions, and measuring reliability and quality is especially valuable.\n\n - Have built products people rely on or software that other developers use, such as an API or SDK, an open-source project, a developer platform, or internal tools with real users.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $490K","compensationTiers":[{"id":"cbf04385-d7b0-415e-b947-7b21717c41aa","tierSummary":"$185K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"129ab9f7-f97e-495c-835c-22477dc9a904","summary":"$185K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":490000},{"id":"65284a84-0473-449a-95df-01c5567da79f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":490000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"bc059a72-8ff3-4a80-a499-5b82ccca1f05","title":"Regulatory Operations Analyst, User Safety & Risk Operations","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T18:03:42.783+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bc059a72-8ff3-4a80-a499-5b82ccca1f05","applyUrl":"https://jobs.ashbyhq.com/openai/bc059a72-8ff3-4a80-a499-5b82ccca1f05/application","descriptionHtml":"About the Team
At OpenAI, our User Operations team safeguards our products and users from legal risk, regulatory non-compliance, fraud, and abuse. The team operates at the intersection of operations, compliance, and user trust, embedded within the broader User Operations organization and collaborating cross-functionally with Legal, Governance Risk & Compliance, Policy and Engineering.
We support a global and diverse user base across OpenAI’s suite of product offerings, and developer tools by managing sensitive inbound tickets, regulatory obligations, and escalations. Every user-facing action is grounded in our commitment to legal integrity, ethical practice, and regulatory excellence.
About the Role
We are seeking an independent, adaptive, and operations-minded Regulatory Operations Analyst to help scale and evolve OpenAI’s global regulatory and compliance operations from San Francisco.
This role focuses on complex regulatory operations, including work under the EU Digital Services Act (DSA) and EU AI Act, as well as regulatory inquiries and complaints across the Americas, and Asia-Pacific. You’ll manage sensitive cases independently, exercise sound judgment on escalations, and work closely with Legal Counsel, Governance, Risk and Compliance (GRC), and other cross-functional partners. You’ll also bring a working understanding of privacy and intellectual property matters so you can recognize and escalate related issues when needed. Beyond frontline casework, you’ll help shape the documentation, workflows, tooling, and automation that support safe, scalable and regulatory and legal compliance operations.
This role is essential to building scalable, high-integrity operations that protect user rights, meet our obligations under emerging and current regulations. You’ll also contribute to multi-phase transitions and automation efforts that support our long-term operational model.
Please note: This role may involve exposure to sensitive or concerning content, including complaints involving harassment, fraud, or regulatory violations. Strong personal discretion, empathy, and resilience are essential.
In This Role, You Will:
Handle and resolve complex regulatory and user issues involving:
Regulatory, audit, or compliance inquiries and user complaints across Europe, North America, Latin America, and Asia-Pacific. AI governance and regulatory frameworks (e.g., EU AI Act, DSA, and OSA)
Regional content moderation and online safety requirements in markets including EU, UK, Brazil, Indonesia, and Australia
Trust & Safety incidents that intersect with regulatory obligations
Privacy and intellectual property escalations e.g. privacy rights requests or copyright takedowns
Perform risk evaluations and investigations to shape the safety of our users and compliance with regulatory frameworks
Act as incident manager for highly sensitive regulatory reviews, coordinating with Legal on the interpretation of legal and regulatory standards
Interface directly with Legal, Governance Risk & Compliance, Privacy, Product, Policy and Support teams to coordinate escalations and resolution paths
Implement operational workflows for regulatory compliance and build and maintain tooling, escalation playbooks, and knowledge domains
Contribute to vendor training and governance models, especially during transitions and ramp-up phases
Lead or participate in cross-functional initiatives that strengthen our regulatory and legal infrastructure
Monitor operational health through case quality audits, SLA tracking, escalation accuracy, and data analysis
You Might Thrive in This Role If You:
Have 8+ years of experience in regulatory compliance, legal operations, and trust & safety, preferably in a global or high-growth tech environment
Have translated content moderation or online safety requirements into operational workflows and can navigate evolving global frameworks as it relates to AI
Have partnered with in-house legal counsel, DPOs, or external regulators on audits, inquiries or escalations
Understand tiered support structures and have worked with vendor operations at scale
Bring a structured automation first, systems mindset to operational governance and risk evaluation
Communicate clearly, empathetically, and effectively, especially in writing responses to sensitive issues
Operate well in ambiguity and can manage multiple priorities simultaneously with speed and precision
Thrive in high-autonomy environments, making sound decisions independently and coordinating effectively across teams and time zones
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAt OpenAI, our User Operations team safeguards our products and users from legal risk, regulatory non-compliance, fraud, and abuse. The team operates at the intersection of operations, compliance, and user trust, embedded within the broader User Operations organization and collaborating cross-functionally with Legal, Governance Risk & Compliance, Policy and Engineering.\n\nWe support a global and diverse user base across OpenAI’s suite of product offerings, and developer tools by managing sensitive inbound tickets, regulatory obligations, and escalations. Every user-facing action is grounded in our commitment to legal integrity, ethical practice, and regulatory excellence.\n\n\n\nAbout the Role\n\nWe are seeking an independent, adaptive, and operations-minded Regulatory Operations Analyst to help scale and evolve OpenAI’s global regulatory and compliance operations from San Francisco.\n\nThis role focuses on complex regulatory operations, including work under the EU Digital Services Act (DSA) and EU AI Act, as well as regulatory inquiries and complaints across the Americas, and Asia-Pacific. You’ll manage sensitive cases independently, exercise sound judgment on escalations, and work closely with Legal Counsel, Governance, Risk and Compliance (GRC), and other cross-functional partners. You’ll also bring a working understanding of privacy and intellectual property matters so you can recognize and escalate related issues when needed. Beyond frontline casework, you’ll help shape the documentation, workflows, tooling, and automation that support safe, scalable and regulatory and legal compliance operations.\n\nThis role is essential to building scalable, high-integrity operations that protect user rights, meet our obligations under emerging and current regulations. You’ll also contribute to multi-phase transitions and automation efforts that support our long-term operational model.\n\nPlease note: This role may involve exposure to sensitive or concerning content, including complaints involving harassment, fraud, or regulatory violations. Strong personal discretion, empathy, and resilience are essential.\n\n\n\nIn This Role, You Will:\n\nHandle and resolve complex regulatory and user issues involving:\n\n - Regulatory, audit, or compliance inquiries and user complaints across Europe, North America, Latin America, and Asia-Pacific. AI governance and regulatory frameworks (e.g., EU AI Act, DSA, and OSA)\n\n - Regional content moderation and online safety requirements in markets including EU, UK, Brazil, Indonesia, and Australia\n\n - Trust & Safety incidents that intersect with regulatory obligations\n\n - Privacy and intellectual property escalations e.g. privacy rights requests or copyright takedowns\n\n - Perform risk evaluations and investigations to shape the safety of our users and compliance with regulatory frameworks\n\n - Act as incident manager for highly sensitive regulatory reviews, coordinating with Legal on the interpretation of legal and regulatory standards\n\n - Interface directly with Legal, Governance Risk & Compliance, Privacy, Product, Policy and Support teams to coordinate escalations and resolution paths\n\n - Implement operational workflows for regulatory compliance and build and maintain tooling, escalation playbooks, and knowledge domains\n\n - Contribute to vendor training and governance models, especially during transitions and ramp-up phases\n\n - Lead or participate in cross-functional initiatives that strengthen our regulatory and legal infrastructure\n\n - Monitor operational health through case quality audits, SLA tracking, escalation accuracy, and data analysis\n\n \n\nYou Might Thrive in This Role If You:\n\n - Have 8+ years of experience in regulatory compliance, legal operations, and trust & safety, preferably in a global or high-growth tech environment\n\n - Have translated content moderation or online safety requirements into operational workflows and can navigate evolving global frameworks as it relates to AI\n\n - Have partnered with in-house legal counsel, DPOs, or external regulators on audits, inquiries or escalations\n\n - Understand tiered support structures and have worked with vendor operations at scale\n\n - Bring a structured automation first, systems mindset to operational governance and risk evaluation\n\n - Communicate clearly, empathetically, and effectively, especially in writing responses to sensitive issues\n\n - Operate well in ambiguity and can manage multiple priorities simultaneously with speed and precision\n\n - Thrive in high-autonomy environments, making sound decisions independently and coordinating effectively across teams and time zones\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"7562d15d-ddb6-45f5-8125-715e039a7f39","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"62586d67-20da-4521-8eab-d5a6c804af6f","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"id":"896c6a9d-366e-4cb5-98f4-83965a3341b6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3228eed1-9cb3-4330-82c3-19fb3dbb4408","title":"Program Manager, National Security Policy Operations","department":"Global Affairs","team":"Global Affairs","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}}],"publishedAt":"2026-10-19T16:40:55.004+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3228eed1-9cb3-4330-82c3-19fb3dbb4408","applyUrl":"https://jobs.ashbyhq.com/openai/3228eed1-9cb3-4330-82c3-19fb3dbb4408/application","descriptionHtml":"OpenAI's mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. The Global Affairs team builds trusted relationships that help external stakeholders understand advanced AI and ensure that their perspectives inform our work. Within Global Affairs, the National Security Policy team works across OpenAI to understand how increasingly capable AI systems affect security, governance, and democratic resilience, and to advance policies that support the responsible development and use of AI.
OpenAI is seeking a highly organized and skilled Program Manager, National Security Policy Operations to join the Global Affairs team, reporting directly to Sasha Baker, who leads the National Security Policy team. This is a hands-on program management role focused on running the planning, coordination, and execution systems that enable the team to operate effectively.
This person will translate team priorities into executable plans, synthesize data and inputs into clear program updates, manage key programs and workstreams, and create the operating discipline that keeps decisions, dependencies, and follow-through on track. This role sits at the center of the National Security Policy team's planning, prioritization, information flow, and execution. Success means giving the team clear visibility into commitments, dependencies, decisions, and risks; reducing fragmented operational work; enabling faster and better-informed decisions; and ensuring priorities move reliably from scoping through completion. The ideal candidate takes deep pride in program management as a craft and is energized by enabling policy and technical experts to do their best work. The role works closely with policy experts but is not primarily responsible for setting policy positions or serving as the team's external policy lead.
This role may be based in San Francisco or Washington, DC. It will require travel as necessary,
and we offer relocation assistance to new employees.
Run portfolio planning and team operations, including intake, workplans, milestones, owners, dependencies, risks, and progress reporting. Surface capacity constraints, recommend sequencing and tradeoffs, and escalate decisions to the team lead, who sets priorities and makes resource decisions.
Build and maintain lightweight, repeatable operating systems for planning, meeting cadences, knowledge management, decision logs, and centralized tracking of developments, commitments, and follow-up.
Own the team's program metrics and central tracking of commitments, owners, deadlines, dependencies, decisions, and follow-up. Keep records current and reliable, and produce concise updates and practical dashboards that make progress, risks, and decisions clear to policy leaders.
Coordinate policy deliverables and external engagements from planning through follow-up. Assemble briefing packages; draft talking points, presentations, readouts, and updates; organize visits and convenings, including logistics; manage review cycles; and track action items through completion, with substantive input and approval from policy leads.
Own operational management of the team's contractors and consultants, coordinating onboarding, scopes of work, deliverables, contract renewals, invoices, and offboarding with Legal, Finance, Procurement, and other relevant teams. Track commitments and performance against agreed deliverables, and flag issues requiring the team lead's decision.
Coordinate across Global Affairs, Research, Safety, Security, Product Policy, Legal, Communications, and OpenAI for Government to manage dependencies, surface decisions, and advance shared priorities.
Continuously improve the team's operating model through feedback loops, retrospectives, and thoughtful use of AI, automation, and lightweight tooling.
Enjoy learning enough technical and policy context to coordinate work effectively and synthesize expert inputs into clear briefing materials and updates for technical and non-technical audiences.
Thrive in fast-paced, flexible environments where priorities evolve and good judgment matters.
Collaborate effectively across policy, technical, legal, operational, and business teams.
Can lead complex workstreams and keep stakeholders aligned through influence rather than formal authority.
View program management as a craft in its own right and take satisfaction in building durable systems, creating clarity, and helping teams deliver reliably.
Are passionate about the promise of AI and thoughtful about its potential national security and societal risks.
Are energized by enabling subject-matter experts and leaders to do their best work, and bring high standards, low ego, curiosity, and a strong service orientation.
5+ years of relevant experience in program management, project management, policy operations, strategic operations, chief of staff, government program delivery, or related roles.
Experience coordinating complex work across multiple stakeholders and building practical systems that help teams deliver. Experience supporting policy, government, national security, or technical teams is a plus.
A track record of independently driving complex cross-functional programs from scoping through delivery, managing stakeholders, dependencies, and risks while building durable systems and delivering measurable outcomes.
Strong analytical, writing, and communication skills, with the ability to synthesize quantitative and qualitative inputs into crisp decision materials, action plans, and executive-ready updates.
The ability to understand strategic context while remaining hands-on in detailed execution, influence without formal authority, and exercise sound judgment and discretion in fast-moving, sensitive environments.
Genuine care for the impact of AI on national security, democratic institutions, and society; familiarity with areas such as frontier risk, cybersecurity, biosecurity, critical infrastructure, defense and intelligence applications, or technical AI governance is a plus. Formal project or program management certification is welcome but not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI's mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. The Global Affairs team builds trusted relationships that help external stakeholders understand advanced AI and ensure that their perspectives inform our work. Within Global Affairs, the National Security Policy team works across OpenAI to understand how increasingly capable AI systems affect security, governance, and democratic resilience, and to advance policies that support the responsible development and use of AI.\n\n\n\n\nABOUT THE ROLE\n\nOpenAI is seeking a highly organized and skilled Program Manager, National Security Policy Operations to join the Global Affairs team, reporting directly to Sasha Baker, who leads the National Security Policy team. This is a hands-on program management role focused on running the planning, coordination, and execution systems that enable the team to operate effectively.\n\nThis person will translate team priorities into executable plans, synthesize data and inputs into clear program updates, manage key programs and workstreams, and create the operating discipline that keeps decisions, dependencies, and follow-through on track. This role sits at the center of the National Security Policy team's planning, prioritization, information flow, and execution. Success means giving the team clear visibility into commitments, dependencies, decisions, and risks; reducing fragmented operational work; enabling faster and better-informed decisions; and ensuring priorities move reliably from scoping through completion. The ideal candidate takes deep pride in program management as a craft and is energized by enabling policy and technical experts to do their best work. The role works closely with policy experts but is not primarily responsible for setting policy positions or serving as the team's external policy lead.\n\nThis role may be based in San Francisco or Washington, DC. It will require travel as necessary,\n\nand we offer relocation assistance to new employees.\n\n\n\n\nKEY RESPONSIBILITIES INCLUDE:\n\n - Run portfolio planning and team operations, including intake, workplans, milestones, owners, dependencies, risks, and progress reporting. Surface capacity constraints, recommend sequencing and tradeoffs, and escalate decisions to the team lead, who sets priorities and makes resource decisions.\n\n - Build and maintain lightweight, repeatable operating systems for planning, meeting cadences, knowledge management, decision logs, and centralized tracking of developments, commitments, and follow-up.\n\n - Own the team's program metrics and central tracking of commitments, owners, deadlines, dependencies, decisions, and follow-up. Keep records current and reliable, and produce concise updates and practical dashboards that make progress, risks, and decisions clear to policy leaders.\n\n - Coordinate policy deliverables and external engagements from planning through follow-up. Assemble briefing packages; draft talking points, presentations, readouts, and updates; organize visits and convenings, including logistics; manage review cycles; and track action items through completion, with substantive input and approval from policy leads.\n\n - Own operational management of the team's contractors and consultants, coordinating onboarding, scopes of work, deliverables, contract renewals, invoices, and offboarding with Legal, Finance, Procurement, and other relevant teams. Track commitments and performance against agreed deliverables, and flag issues requiring the team lead's decision.\n\n - Coordinate across Global Affairs, Research, Safety, Security, Product Policy, Legal, Communications, and OpenAI for Government to manage dependencies, surface decisions, and advance shared priorities.\n\n - Continuously improve the team's operating model through feedback loops, retrospectives, and thoughtful use of AI, automation, and lightweight tooling.\n\n\n\n\nYOU SHOULD THRIVE IN THIS ROLE IF YOU:\n\n - Enjoy learning enough technical and policy context to coordinate work effectively and synthesize expert inputs into clear briefing materials and updates for technical and non-technical audiences.\n\n - Thrive in fast-paced, flexible environments where priorities evolve and good judgment matters.\n\n - Collaborate effectively across policy, technical, legal, operational, and business teams.\n\n - Can lead complex workstreams and keep stakeholders aligned through influence rather than formal authority.\n\n - View program management as a craft in its own right and take satisfaction in building durable systems, creating clarity, and helping teams deliver reliably.\n\n - Are passionate about the promise of AI and thoughtful about its potential national security and societal risks.\n\n - Are energized by enabling subject-matter experts and leaders to do their best work, and bring high standards, low ego, curiosity, and a strong service orientation.\n\n\n\n\nWE'RE LOOKING FOR A BLEND OF:\n\n - 5+ years of relevant experience in program management, project management, policy operations, strategic operations, chief of staff, government program delivery, or related roles.\n\n - Experience coordinating complex work across multiple stakeholders and building practical systems that help teams deliver. Experience supporting policy, government, national security, or technical teams is a plus.\n\n - A track record of independently driving complex cross-functional programs from scoping through delivery, managing stakeholders, dependencies, and risks while building durable systems and delivering measurable outcomes.\n\n - Strong analytical, writing, and communication skills, with the ability to synthesize quantitative and qualitative inputs into crisp decision materials, action plans, and executive-ready updates.\n\n - The ability to understand strategic context while remaining hands-on in detailed execution, influence without formal authority, and exercise sound judgment and discretion in fast-moving, sensitive environments.\n\n - Genuine care for the impact of AI on national security, democratic institutions, and society; familiarity with areas such as frontier risk, cybersecurity, biosecurity, critical infrastructure, defense and intelligence applications, or technical AI governance is a plus. Formal project or program management certification is welcome but not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$171K – $190K • Offers Equity","scrapeableCompensationSalarySummary":"$171K - $190K","compensationTiers":[{"id":"6b6d4bd5-334a-422c-a431-d13cfd6c2222","tierSummary":"$171K – $190K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ad51702d-8746-4fa2-a668-0d3b40b15f65","summary":"$171K – $190K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":171000,"maxValue":190000},{"id":"bcfd8881-81bd-459a-8330-3fa62311ec9a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":171000,"maxValue":190000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c364b3ea-4f31-4a1a-b419-6765e131dd07","title":"IT Logistics Lead","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T20:03:48.752+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c364b3ea-4f31-4a1a-b419-6765e131dd07","applyUrl":"https://jobs.ashbyhq.com/openai/c364b3ea-4f31-4a1a-b419-6765e131dd07/application","descriptionHtml":"About the Team
Employee Technology & Experience helps people at OpenAI do their most ambitious work. Across Helpdesk, Executive Support, Systems Operations, Logistics and audiovisual services, we make technology simple, reliable and secure. Employee needs guide what we build, improve and eliminate.
IT Logistics keeps employees equipped, from day 1 readiness to timely replacements and self-service peripherals. We manage the full equipment lifecycle and improve access to hardware as employee needs evolve.
About the Role
We’re hiring an IT Logistics Lead to manage the team that keeps OpenAI employees equipped for their most important work. You’ll run daily operations, evaluate new hardware and introduce equipment and services that address unmet needs.
You’ll own the hardware and peripheral catalog, fulfillment programs, asset management systems and regional operating models. You’ll deliver on IT’s promise: equipment ready on day 1 globally, choices suited to each employee’s location and work, self-service employees trust, and accurate records of what we own, where it is and who has it.
This is a hands-on people management role. You’ll coach team members, manage performance and work alongside them on execution and escalations. With your manager, you’ll set priorities and plan capacity. As customer zero, you’ll use OpenAI products to solve unresolved logistics problems, continually improving accuracy and shortening lead times.
In this role, you will:
Own a hardware and peripheral catalog that keeps pace with employee needs, with new equipment options and devices ready for use with current, validated software images and configurations.
Deliver day 1 readiness globally, with equipment suited to each employee’s location and work. Ensure timely fulfillment, refreshes, replacements, loaners, telecom and mobility, and high-risk travel services as offices and programs expand.
Own and scale the employee IT vending machine program and other self-service channels as services employees trust, with the right peripherals available, machines working every time and tightly managed shrinkage.
Own asset accountability across the full lifecycle, with 100% accurate records that reconcile to physical inventory and trusted chain of custody from receipt through recovery, reuse and secure disposition.
Own forecasting, capacity and logistics performance to continually improve accuracy, shorten lead times and keep equipment available. Control lifecycle costs, reduce excess stock and waste, and maintain service through supply disruptions.
Use OpenAI products, including Codex and agents, as customer zero to solve previously unresolved logistics problems and improve accuracy, speed and scale, with appropriate evaluation, security and human oversight.
Manage and develop team members so each person builds skills, takes ownership and delivers excellent work. Build team and delivery partner capability that sustains quality and consistency as demand grows.
Scale service globally with accountable regional partners and repeatable operations that meet local needs while maintaining speed, inventory accuracy and a consistent employee experience.
Keep daily operations reliable as demand changes, with timely escalation resolution, capacity and commitments aligned with your manager, and clear decision ownership across engineering, security, support, workplace, finance and procurement.
You might thrive in this role if you have:
Led inventory and fulfillment across multiple sites or regions, owning forecasting, delivery partners, service performance and cost, with sustained improvements in accuracy, reconciliation, shrinkage, availability and lead times.
Delivered automation and AI-enabled workflows used in daily operations, including solutions to previously unresolved problems. You can explain your contribution, measurable results, reliability testing, security controls and human oversight.
Managed people through rising demand and changing priorities, with responsibility for goals, feedback, performance and development. Your coaching helped individuals build skills, take ownership and improve their work.
Launched services that met employee or customer needs, balancing usability, cost, security and control. You align partners, make sound technical and business decisions, communicate candidly and own adoption and results.
Workplace & Location
This role is based in San Francisco and has a global scope, including regional travel.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nEmployee Technology & Experience helps people at OpenAI do their most ambitious work. Across Helpdesk, Executive Support, Systems Operations, Logistics and audiovisual services, we make technology simple, reliable and secure. Employee needs guide what we build, improve and eliminate.\n\nIT Logistics keeps employees equipped, from day 1 readiness to timely replacements and self-service peripherals. We manage the full equipment lifecycle and improve access to hardware as employee needs evolve.\n\n\n\nAbout the Role\n\nWe’re hiring an IT Logistics Lead to manage the team that keeps OpenAI employees equipped for their most important work. You’ll run daily operations, evaluate new hardware and introduce equipment and services that address unmet needs.\n\nYou’ll own the hardware and peripheral catalog, fulfillment programs, asset management systems and regional operating models. You’ll deliver on IT’s promise: equipment ready on day 1 globally, choices suited to each employee’s location and work, self-service employees trust, and accurate records of what we own, where it is and who has it.\n\nThis is a hands-on people management role. You’ll coach team members, manage performance and work alongside them on execution and escalations. With your manager, you’ll set priorities and plan capacity. As customer zero, you’ll use OpenAI products to solve unresolved logistics problems, continually improving accuracy and shortening lead times.\n\n\n\nIn this role, you will:\n\n - Own a hardware and peripheral catalog that keeps pace with employee needs, with new equipment options and devices ready for use with current, validated software images and configurations.\n\n - Deliver day 1 readiness globally, with equipment suited to each employee’s location and work. Ensure timely fulfillment, refreshes, replacements, loaners, telecom and mobility, and high-risk travel services as offices and programs expand.\n\n - Own and scale the employee IT vending machine program and other self-service channels as services employees trust, with the right peripherals available, machines working every time and tightly managed shrinkage.\n\n - Own asset accountability across the full lifecycle, with 100% accurate records that reconcile to physical inventory and trusted chain of custody from receipt through recovery, reuse and secure disposition.\n\n - Own forecasting, capacity and logistics performance to continually improve accuracy, shorten lead times and keep equipment available. Control lifecycle costs, reduce excess stock and waste, and maintain service through supply disruptions.\n\n - Use OpenAI products, including Codex and agents, as customer zero to solve previously unresolved logistics problems and improve accuracy, speed and scale, with appropriate evaluation, security and human oversight.\n\n - Manage and develop team members so each person builds skills, takes ownership and delivers excellent work. Build team and delivery partner capability that sustains quality and consistency as demand grows.\n\n - Scale service globally with accountable regional partners and repeatable operations that meet local needs while maintaining speed, inventory accuracy and a consistent employee experience.\n\n - Keep daily operations reliable as demand changes, with timely escalation resolution, capacity and commitments aligned with your manager, and clear decision ownership across engineering, security, support, workplace, finance and procurement.\n \n \n\nYou might thrive in this role if you have:\n\n - Led inventory and fulfillment across multiple sites or regions, owning forecasting, delivery partners, service performance and cost, with sustained improvements in accuracy, reconciliation, shrinkage, availability and lead times.\n\n - Delivered automation and AI-enabled workflows used in daily operations, including solutions to previously unresolved problems. You can explain your contribution, measurable results, reliability testing, security controls and human oversight.\n\n - Managed people through rising demand and changing priorities, with responsibility for goals, feedback, performance and development. Your coaching helped individuals build skills, take ownership and improve their work.\n\n - Launched services that met employee or customer needs, balancing usability, cost, security and control. You align partners, make sound technical and business decisions, communicate candidly and own adoption and results.\n \n \n\nWorkplace & Location\n\nThis role is based in San Francisco and has a global scope, including regional travel.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$272K – $302K • Offers Equity","scrapeableCompensationSalarySummary":"$272K - $302K","compensationTiers":[{"id":"05369845-664d-4dfa-838f-f5e43f44f749","tierSummary":"$272K – $302K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ed03f417-c86d-440b-8a55-297ecb475bd8","summary":"$272K – $302K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":272000,"maxValue":302000},{"id":"ecdd6d3b-bdb0-4395-a5fb-e4bd60dc6606","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":272000,"maxValue":302000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2ffdcfea-7a7c-46a1-a3d7-e9a2c598258b","title":"Events Manager, Brand & Communications","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T14:15:49.478+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2ffdcfea-7a7c-46a1-a3d7-e9a2c598258b","applyUrl":"https://jobs.ashbyhq.com/openai/2ffdcfea-7a7c-46a1-a3d7-e9a2c598258b/application","descriptionHtml":"About the Role
This Events Manager will support the planning and execution of high-touch creator, press, and executive-facing events at OpenAI. Working under the guidance of the Event Management Lead, this person will own critical workstreams across guest experience, front-of-house operations, vendor coordination, production logistics, and post-event reporting.
The ideal candidate is highly detail-oriented, polished under pressure, and experienced in building white glove experiences for high-profile guests, including creators, media, executives, talent teams, and senior external partners. They should bring excellent judgment, a strong hospitality mindset, and a keen eye for the small details that make an event feel seamless, elevated, and deeply considered.
In this role, you will:
Manage and execute high-touch creator, press, and executive-facing events from end to end, including workstreams, agency management, registration, guest experience, catering, production logistics, and onsite execution.
Develop and maintain comprehensive project timelines, tracking all milestones, deliverables, and deadlines to ensure seamless event execution.
Source, negotiate, and coordinate with vendors, including caterers, AV providers, and creative production teams, ensuring adherence to OpenAI’s standards and compliance requirements.
Oversee attendee registration, check-in processes, and manage event communications, including pre- and post-event outreach.
Maintain meticulous financial records, closely monitoring budgets, processing invoices, and reporting on expenditures versus budget targets.
Collaborate closely with and communicate effectively with internal stakeholders—including design, procurement, and security—to align all event elements with strategic goals and brand guidelines.
Implement and manage safety and security protocols, prioritizing attendee well-being and compliance with health guidelines.
Collect, analyze, and report event metrics, attendee feedback, and key learnings to inform future events and measure return on investment.
You might thrive in this role if you:
Have 7+ years of event production experience, managing end-to-end planning, onsite execution, and post-event analysis.
Enjoy pushing creative boundaries and excel at leading the guest experience–owning front-of-house operations and vendor coordination for high-profile corporate events.
Are passionate about OpenAI’s mission and excited about showcasing cutting-edge AI technology through impactful event experiences.
Workplace & Location
This roles is based onsite in San Francisco, occasional travel will be required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nThis Events Manager will support the planning and execution of high-touch creator, press, and executive-facing events at OpenAI. Working under the guidance of the Event Management Lead, this person will own critical workstreams across guest experience, front-of-house operations, vendor coordination, production logistics, and post-event reporting.\n\nThe ideal candidate is highly detail-oriented, polished under pressure, and experienced in building white glove experiences for high-profile guests, including creators, media, executives, talent teams, and senior external partners. They should bring excellent judgment, a strong hospitality mindset, and a keen eye for the small details that make an event feel seamless, elevated, and deeply considered.\n\nIn this role, you will:\n\n - Manage and execute high-touch creator, press, and executive-facing events from end to end, including workstreams, agency management, registration, guest experience, catering, production logistics, and onsite execution.\n\n - Develop and maintain comprehensive project timelines, tracking all milestones, deliverables, and deadlines to ensure seamless event execution.\n\n - Source, negotiate, and coordinate with vendors, including caterers, AV providers, and creative production teams, ensuring adherence to OpenAI’s standards and compliance requirements.\n\n - Oversee attendee registration, check-in processes, and manage event communications, including pre- and post-event outreach.\n\n - Maintain meticulous financial records, closely monitoring budgets, processing invoices, and reporting on expenditures versus budget targets.\n\n - Collaborate closely with and communicate effectively with internal stakeholders—including design, procurement, and security—to align all event elements with strategic goals and brand guidelines.\n\n - Implement and manage safety and security protocols, prioritizing attendee well-being and compliance with health guidelines.\n\n - Collect, analyze, and report event metrics, attendee feedback, and key learnings to inform future events and measure return on investment.\n\nYou might thrive in this role if you:\n\n - Have 7+ years of event production experience, managing end-to-end planning, onsite execution, and post-event analysis.\n\n - Enjoy pushing creative boundaries and excel at leading the guest experience–owning front-of-house operations and vendor coordination for high-profile corporate events.\n\n - Are passionate about OpenAI’s mission and excited about showcasing cutting-edge AI technology through impactful event experiences.\n\nWorkplace & Location\n\nThis roles is based onsite in San Francisco, occasional travel will be required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$240K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$240K - $266K","compensationTiers":[{"id":"fa43f15e-c16a-4152-868c-f652bf7cc1c1","tierSummary":"$240K – $266K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"710f068c-8177-4157-80a1-e86ca225f6db","summary":"$240K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"id":"b359cac6-cfb4-4bcc-82ef-b00ae1aa68d8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4885f56d-9f59-4c40-81d8-c33a167cb26c","title":"Product Designer, Higher Education","department":"Product Design","team":"Product Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T16:33:16.777+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4885f56d-9f59-4c40-81d8-c33a167cb26c","applyUrl":"https://jobs.ashbyhq.com/openai/4885f56d-9f59-4c40-81d8-c33a167cb26c/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Education team is focused on making AI safe, useful, and empowering for students, faculty, and institutions.
Our work spans core learning experiences, course-based tools, and campus-wide product solutions. We’re also exploring how OpenAI’s technology can support colleges and universities, educators, teaching and research, and collaborative learning.
About the Role
We’re looking for a staff-level product designer to shape how students and educators engage with AI and help define OpenAI’s emerging higher education experiences. You’ll work across immediate product needs and ambitious zero-to-one opportunities, from core learning and course experiences to campus-wide tools for teaching, research, and collaboration.
A high craft bar is imperative. You’ll be expected to pair exceptional interaction and visual design with deep product thinking—turning complex questions around safety, learning, and institutional needs into experiences that feel clear, trustworthy, and engaging.
This is a highly generative role for someone who can move from early exploration to concrete, high-fidelity product direction. You’ll partner closely with product, engineering, research, safety, policy, and design to establish durable patterns for a space that is still being defined.
In this role, you will:
Establish an exceptionally high standard for craft across OpenAI’s higher education experiences.
Lead end-to-end design for products that help students, faculty, and campus staff use AI safely, confidently, and productively.
Design clear, trustworthy experiences for learning, course participation, and campus-wide use, including sensitive or high-trust interactions.
Shape zero-to-one higher education experiences spanning colleges and universities, educators, courses, collaborative work, and builder-style workflows.
Turn emerging ideas into compelling concepts, prototypes, and high-fidelity product experiences that teams can evaluate and build.
Partner with research, engineering, product, safety, policy, and design to balance user needs, technical capabilities, and responsible deployment.
Conduct and apply research with relevant users and partners to understand the needs of students, faculty, campus staff, and institutions.
Develop reusable patterns and principles that create coherence across core learning, course, and campus-wide products as the area grows.
You might thrive in this role if you:
Bring exceptional interaction and visual design craft and are motivated to raise the quality of design across OpenAI.
Are a highly generative designer who explores broadly, iterates deeply, and turns ideas into concrete, polished product direction.
Pair strong craft with deep product and systems thinking.
Have led substantial, ambiguous, or zero-to-one product areas and can help shape both vision and execution.
Can design thoughtful experiences for sensitive, high-trust, or safety-critical contexts.
Understand how to create products that are engaging and intuitive without compromising safety or clarity.
Can navigate the needs of multiple audiences, including students, faculty, campus staff, administrators, and institutional partners.
Communicate clearly, build alignment across disciplines, and remain hands-on throughout the product-development process.
Are energized by the opportunity to define how AI can support learning while serving higher education communities responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Education team is focused on making AI safe, useful, and empowering for students, faculty, and institutions.\n\nOur work spans core learning experiences, course-based tools, and campus-wide product solutions. We’re also exploring how OpenAI’s technology can support colleges and universities, educators, teaching and research, and collaborative learning.\n\nAbout the Role\n\nWe’re looking for a staff-level product designer to shape how students and educators engage with AI and help define OpenAI’s emerging higher education experiences. You’ll work across immediate product needs and ambitious zero-to-one opportunities, from core learning and course experiences to campus-wide tools for teaching, research, and collaboration.\n\nA high craft bar is imperative. You’ll be expected to pair exceptional interaction and visual design with deep product thinking—turning complex questions around safety, learning, and institutional needs into experiences that feel clear, trustworthy, and engaging.\n\nThis is a highly generative role for someone who can move from early exploration to concrete, high-fidelity product direction. You’ll partner closely with product, engineering, research, safety, policy, and design to establish durable patterns for a space that is still being defined.\n\nIn this role, you will:\n\n - Establish an exceptionally high standard for craft across OpenAI’s higher education experiences.\n\n - Lead end-to-end design for products that help students, faculty, and campus staff use AI safely, confidently, and productively.\n\n - Design clear, trustworthy experiences for learning, course participation, and campus-wide use, including sensitive or high-trust interactions.\n\n - Shape zero-to-one higher education experiences spanning colleges and universities, educators, courses, collaborative work, and builder-style workflows.\n\n - Turn emerging ideas into compelling concepts, prototypes, and high-fidelity product experiences that teams can evaluate and build.\n\n - Partner with research, engineering, product, safety, policy, and design to balance user needs, technical capabilities, and responsible deployment.\n\n - Conduct and apply research with relevant users and partners to understand the needs of students, faculty, campus staff, and institutions.\n\n - Develop reusable patterns and principles that create coherence across core learning, course, and campus-wide products as the area grows.\n\nYou might thrive in this role if you:\n\n - Bring exceptional interaction and visual design craft and are motivated to raise the quality of design across OpenAI.\n\n - Are a highly generative designer who explores broadly, iterates deeply, and turns ideas into concrete, polished product direction.\n\n - Pair strong craft with deep product and systems thinking.\n\n - Have led substantial, ambiguous, or zero-to-one product areas and can help shape both vision and execution.\n\n - Can design thoughtful experiences for sensitive, high-trust, or safety-critical contexts.\n\n - Understand how to create products that are engaging and intuitive without compromising safety or clarity.\n\n - Can navigate the needs of multiple audiences, including students, faculty, campus staff, administrators, and institutional partners.\n\n - Communicate clearly, build alignment across disciplines, and remain hands-on throughout the product-development process.\n\n - Are energized by the opportunity to define how AI can support learning while serving higher education communities responsibly.\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $334K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $334K","compensationTiers":[{"id":"efc5c15d-e61a-4aab-acc5-e41a87eccca7","tierSummary":"$287K – $334K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bb787786-5c1b-4482-b7b7-61558420c0b0","summary":"$287K – $334K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":334000},{"id":"bd7244f4-d2a7-43f8-939c-af72621518b3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":334000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"bbe1e108-b8cf-4c57-a646-f89eb1007f1c","title":"Data Center Design Manager","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T16:14:43.097+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bbe1e108-b8cf-4c57-a646-f89eb1007f1c","applyUrl":"https://jobs.ashbyhq.com/openai/bbe1e108-b8cf-4c57-a646-f89eb1007f1c/application","descriptionHtml":"About the Team
OpenAI's Compute organization builds and operates the infrastructure that powers frontier AI training and inference. Our data center engineering teams develop the technical standards and infrastructure required to deploy compute at unprecedented scale across both self-built and partner-operated environments.
We work across civil, structural, mechanical, electrical, construction, and infrastructure delivery to develop data center designs that are reliable, scalable, and optimized for speed.
About the Role
We are seeking a Data Center Design Manager to coordinate the design and delivery of infrastructure for large-scale AI deployments.
You will bring engineering disciplines and external design partners together to translate infrastructure requirements into coordinated, buildable design packages. You will manage design milestones, resolve cross-discipline interfaces, and keep technical decisions aligned with project requirements.
Working with engineering, construction, commissioning, operations, and hardware teams, you will help preserve design intent from early planning through construction and turnover. The focus is design execution, technical coordination, and clear ownership of design decisions.
Key Responsibilities
Manage design scope, deliverables, milestones, and dependencies from concept development through detailed design and construction support.
Coordinate civil, structural, architectural, mechanical, electrical, controls, and physical network interfaces across data center buildings and campuses.
Translate owner and hardware requirements into coordinated design criteria, working with discipline leads to resolve gaps and competing requirements.
Lead multidisciplinary design reviews; track comments, decisions, technical risks, and actions through resolution before design release.
Evaluate design changes with engineering and delivery partners, making impacts on reliability, safety, cost, schedule, and maintainability clear.
Coordinate external architects, engineering consultants, developers, and equipment suppliers to maintain design quality and meet agreed deliverables.
Partner with construction and commissioning teams on constructability, sequencing, RFIs, submittals, field issues, and design changes.
Maintain design documentation and handoff requirements, and incorporate field and operational lessons into reusable standards and reference designs.
Qualifications
Bachelor's degree in engineering, architecture, or a related discipline, or equivalent practical experience.
Experience managing multidisciplinary design for data centers, mission-critical facilities, or comparable complex infrastructure.
Technical understanding of data center infrastructure and the interfaces among power, cooling, controls, structures, and physical networks.
Experience taking coordinated design packages from early planning through detailed design and construction support.
Experience coordinating external design consultants, engineering specialists, and construction partners.
Ability to read technical drawings and specifications, identify interface gaps, and work with discipline experts to resolve them.
Strong written and verbal communication, disciplined issue tracking, and sound judgment when balancing technical requirements with delivery constraints.
Preferred Skills
Experience with hyperscale data centers, high-density AI or HPC infrastructure, or other rapidly evolving mission-critical environments.
Familiarity with liquid cooling, high-density power distribution, and the integration of changing compute hardware requirements into facility designs.
Experience managing design reviews, quality checks, and technical change control across concurrent projects.
Experience with modular or prefabricated infrastructure and design approaches that improve constructability and deployment speed.
Familiarity with BIM, model coordination, clash detection, and engineering document-control tools.
Experience supporting commissioning readiness, as-built documentation, and handoff to operations.
Experience adapting reference designs and engineering standards to site-specific constraints across a portfolio.
Professional engineering or architecture licensure, or relevant design and project management credentials.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Compute organization builds and operates the infrastructure that powers frontier AI training and inference. Our data center engineering teams develop the technical standards and infrastructure required to deploy compute at unprecedented scale across both self-built and partner-operated environments.\n\nWe work across civil, structural, mechanical, electrical, construction, and infrastructure delivery to develop data center designs that are reliable, scalable, and optimized for speed.\n\nAbout the Role\n\nWe are seeking a Data Center Design Manager to coordinate the design and delivery of infrastructure for large-scale AI deployments.\n\nYou will bring engineering disciplines and external design partners together to translate infrastructure requirements into coordinated, buildable design packages. You will manage design milestones, resolve cross-discipline interfaces, and keep technical decisions aligned with project requirements.\n\nWorking with engineering, construction, commissioning, operations, and hardware teams, you will help preserve design intent from early planning through construction and turnover. The focus is design execution, technical coordination, and clear ownership of design decisions.\n\nKey Responsibilities\n\n - Manage design scope, deliverables, milestones, and dependencies from concept development through detailed design and construction support.\n\n - Coordinate civil, structural, architectural, mechanical, electrical, controls, and physical network interfaces across data center buildings and campuses.\n\n - Translate owner and hardware requirements into coordinated design criteria, working with discipline leads to resolve gaps and competing requirements.\n\n - Lead multidisciplinary design reviews; track comments, decisions, technical risks, and actions through resolution before design release.\n\n - Evaluate design changes with engineering and delivery partners, making impacts on reliability, safety, cost, schedule, and maintainability clear.\n\n - Coordinate external architects, engineering consultants, developers, and equipment suppliers to maintain design quality and meet agreed deliverables.\n\n - Partner with construction and commissioning teams on constructability, sequencing, RFIs, submittals, field issues, and design changes.\n\n - Maintain design documentation and handoff requirements, and incorporate field and operational lessons into reusable standards and reference designs.\n\nQualifications\n\n - Bachelor's degree in engineering, architecture, or a related discipline, or equivalent practical experience.\n\n - Experience managing multidisciplinary design for data centers, mission-critical facilities, or comparable complex infrastructure.\n\n - Technical understanding of data center infrastructure and the interfaces among power, cooling, controls, structures, and physical networks.\n\n - Experience taking coordinated design packages from early planning through detailed design and construction support.\n\n - Experience coordinating external design consultants, engineering specialists, and construction partners.\n\n - Ability to read technical drawings and specifications, identify interface gaps, and work with discipline experts to resolve them.\n\n - Strong written and verbal communication, disciplined issue tracking, and sound judgment when balancing technical requirements with delivery constraints.\n\nPreferred Skills\n\n - Experience with hyperscale data centers, high-density AI or HPC infrastructure, or other rapidly evolving mission-critical environments.\n\n - Familiarity with liquid cooling, high-density power distribution, and the integration of changing compute hardware requirements into facility designs.\n\n - Experience managing design reviews, quality checks, and technical change control across concurrent projects.\n\n - Experience with modular or prefabricated infrastructure and design approaches that improve constructability and deployment speed.\n\n - Familiarity with BIM, model coordination, clash detection, and engineering document-control tools.\n\n - Experience supporting commissioning readiness, as-built documentation, and handoff to operations.\n\n - Experience adapting reference designs and engineering standards to site-specific constraints across a portfolio.\n\n - Professional engineering or architecture licensure, or relevant design and project management credentials.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$225K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$225K - $285K","compensationTiers":[{"id":"6e8c20e9-8056-4f56-a5ff-4f0c2798f4f0","tierSummary":"$225K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"db555a47-848e-4061-b94e-4dad38e836e3","summary":"$225K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":285000},{"id":"80735e6d-3a71-4a7e-a1bc-6f6132286edb","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":285000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"83f6d415-9462-4afc-a539-ca8d996e011a","title":"Product Manager, Enterprise Identity ","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T22:40:53.719+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/83f6d415-9462-4afc-a539-ca8d996e011a","applyUrl":"https://jobs.ashbyhq.com/openai/83f6d415-9462-4afc-a539-ca8d996e011a/application","descriptionHtml":"About the Team:
About the Team: Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT6-Astra, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before.
Across OpenAI’s enterprise product suite, it is critical to offer organizations the technology to securely establish, connect, and manage people and non-human identities across OpenAI products. The Enterprise Identity team builds shared identity foundations and enterprise controls for authentication and federation, provisioning and lifecycle, secure access, session management and revocation, administration, auditability, and access visibility so identity and access can be governed consistently across products. We build the foundational systems that enable organizations to adopt OpenAI products with confidence.. Our work underpins enterprise security, IT integration, and the safe deployment of AI at scale, making sure the right people have the right access at the right time.
About the Role:
We’re looking for an experienced Product Manager for OpenAI’s Enterprise Identity product efforts. You will lead efforts to deliver critical capabilities such as SSO, SCIM, and identity federation across all OpenAI products, enabling enterprises to securely manage users, data, and access in complex organizational environments.
This role requires close collaboration with engineering, security, GTM, and customer-facing teams to ensure our identity systems meet the needs of organizations ranging from high-growth startups to the world’s largest enterprises. Your work will directly enable safe, large-scale enterprise adoption of frontier AI.
This position is based in San Francisco, CA, with relocation assistance available.
In this role, you will:
Define the strategy and execute the roadmap for enterprise identity, spanning SSO, SCIM, and advanced admin controls.
Partner with customers and internal teams to design features that meet diverse enterprise security and compliance needs.
Collaborate with engineering and GTM to evolve the enterprise identity data model for complex organizational hierarchies and administration models.
Lead cross-functional efforts to integrate enterprise identity across ChatGPT, API, and new product surfaces.
Establish and track KPIs to measure product success, adoption, and reliability.
You might thrive in this role if you:
Have 10+ years of product management experience leading large-scale enterprise products.
Have strong product judgment and can simplify complex problems.
Work effectively with technical teams and ship high-quality products.
Are analytical, user-focused, and an excellent cross-functional communicator.
Care deeply about using AI to improve how businesses operate.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team:\n\nAbout the Team: Our team brings OpenAI’s most capable technology to the world through our products. We've released ChatGPT, GPT6-Astra, and Codex. We empower consumers and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before. \n\n\nAcross OpenAI’s enterprise product suite, it is critical to offer organizations the technology to securely establish, connect, and manage people and non-human identities across OpenAI products. The Enterprise Identity team builds shared identity foundations and enterprise controls for authentication and federation, provisioning and lifecycle, secure access, session management and revocation, administration, auditability, and access visibility so identity and access can be governed consistently across products. We build the foundational systems that enable organizations to adopt OpenAI products with confidence.. Our work underpins enterprise security, IT integration, and the safe deployment of AI at scale, making sure the right people have the right access at the right time.\n\n\nAbout the Role: \n\nWe’re looking for an experienced Product Manager for OpenAI’s Enterprise Identity product efforts. You will lead efforts to deliver critical capabilities such as SSO, SCIM, and identity federation across all OpenAI products, enabling enterprises to securely manage users, data, and access in complex organizational environments.\n\nThis role requires close collaboration with engineering, security, GTM, and customer-facing teams to ensure our identity systems meet the needs of organizations ranging from high-growth startups to the world’s largest enterprises. Your work will directly enable safe, large-scale enterprise adoption of frontier AI.\n\nThis position is based in San Francisco, CA, with relocation assistance available.\n\nIn this role, you will:\n\n - Define the strategy and execute the roadmap for enterprise identity, spanning SSO, SCIM, and advanced admin controls.\n\n - Partner with customers and internal teams to design features that meet diverse enterprise security and compliance needs.\n\n - Collaborate with engineering and GTM to evolve the enterprise identity data model for complex organizational hierarchies and administration models.\n\n - Lead cross-functional efforts to integrate enterprise identity across ChatGPT, API, and new product surfaces.\n\n - Establish and track KPIs to measure product success, adoption, and reliability.\n\nYou might thrive in this role if you:\n\n - Have 10+ years of product management experience leading large-scale enterprise products.\n\n - Have strong product judgment and can simplify complex problems.\n\n - Work effectively with technical teams and ship high-quality products.\n\n - Are analytical, user-focused, and an excellent cross-functional communicator.\n\n - Care deeply about using AI to improve how businesses operate.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $490K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $490K","compensationTiers":[{"id":"47ee21de-9613-40ca-ad3e-7c57845664cd","tierSummary":"$347K – $490K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"97a0307c-a02c-413f-959d-8123e72d8a1d","summary":"$347K – $490K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":490000},{"id":"e13dc9ec-0776-42f3-b02d-200008ac9340","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":490000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"502fcf97-75b2-4e54-9957-a29cee8eb1ca","title":"Applied AI Engineer, Startups (Mandarin-speaking)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-19T04:30:59.906+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/502fcf97-75b2-4e54-9957-a29cee8eb1ca","applyUrl":"https://jobs.ashbyhq.com/openai/502fcf97-75b2-4e54-9957-a29cee8eb1ca/application","descriptionHtml":"About the Team
The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups.
About the Role
We are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Applied AI Lead.
This role is based in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale.
Provide proactive guidance to maximize business impact and accelerate application development.
Experiment and prototype alongside customers, demonstrating practical use cases.
Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources.
Synthesize and deliver valuable feedback to the Product and Research teams.
Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community.
Partner with the Sales team across startup accounts to identify customer opportunities, align technical work with business goals, and help customers bring AI applications to production.
You might thrive in this role if you:
Have ability to speak Mandarin is a requirement as you will be working with Mandarin-speaking customers and/or vendors in the role.
Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued.
Have passion for startups and a belief in their potential to become future large enterprises.
Are proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices.
Built and/or delivered prototypes on top of our API platform.
Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups.\n\nAbout the Role\n\nWe are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups Applied AI Lead.\n\nThis role is based in our Singapore office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale.\n\n - Provide proactive guidance to maximize business impact and accelerate application development.\n\n - Experiment and prototype alongside customers, demonstrating practical use cases.\n\n - Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources.\n\n - Synthesize and deliver valuable feedback to the Product and Research teams.\n\n - Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community.\n\n - Partner with the Sales team across startup accounts to identify customer opportunities, align technical work with business goals, and help customers bring AI applications to production.\n\nYou might thrive in this role if you:\n\n - Have ability to speak Mandarin is a requirement as you will be working with Mandarin-speaking customers and/or vendors in the role.\n\n - Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued.\n\n - Have passion for startups and a belief in their potential to become future large enterprises.\n\n - Are proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices.\n\n - Built and/or delivered prototypes on top of our API platform.\n\n - Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.\n\n - Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n - Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly. \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"171868ac-1070-4357-b990-acc918f68dc2","title":"Creative Lead, Japan","department":"Marketing","team":"Creative","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-16T16:34:01.601+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/171868ac-1070-4357-b990-acc918f68dc2","applyUrl":"https://jobs.ashbyhq.com/openai/171868ac-1070-4357-b990-acc918f68dc2/application","descriptionHtml":"About the Team
We bring OpenAI’s brand to life around the world. As a multidisciplinary creative team, we design work that connects meaningfully with local cultures, from flagship global campaigns and international events to deeply localized moments. In close collaboration with the U.S. Creative Studio, as well as global and regional marketing teams, agencies, and creators, we ensure OpenAI’s brand principles are honored, protected, and expressed responsibly everywhere people meet our products.
About the Role
As the Japan Creative Lead, you will lead the creative vision and execution of OpenAI’s brand in Japan.
You will define how global ideas are translated, adapted, and evolved for Japan, while developing original ideas rooted in Japanese culture. You will shape creative direction, elevate craft, and ensure local relevance while protecting global brand integrity.
As part of the International Creative Studio, you’ll collaborate closely with creative colleagues across OpenAI and cross-functional partners in Japan.
Together with the Japan Marketing Lead, you will select and co-lead agencies in Japan, while guiding creators and production partners to deliver bold, distinctive, and world-class work that connects with local audiences.
You will play a key role in shaping and evolving OpenAI’s visual identity and creative frameworks for Japan, ensuring they resonate with local audiences while remaining true to our global brand vision and principles.
We’re looking for a creative leader who is conceptually strong, visually sophisticated, culturally fluent in Japan, and deeply collaborative. You can set a high bar, bring others along with clarity and inspiration, and move confidently between creative direction and hands-on work.
This role is based in Tokyo, Japan.
In this role, you will:
Lead creative direction for brand campaigns, marketing, digital, content, experiential, events, and partnerships in Japan, across consumer and B2B audiences
Translate global brand strategy and creative vision into culturally resonant work for Japanese audiences, developing locally originated ideas alongside global campaign adaptations
Set and maintain a high bar for concept, craft, and storytelling across all creative outputs, with close attention to Japanese language, typography, and visual expression
Partner closely with the International and U.S. Creative Studio, Japan Marketing, and cross-functional partners to align on creative direction, systems, and brand standards
Guide and mentor designers, art directors, and creative partners working on Japan, providing clear direction, feedback, and inspiration
Collaborate with Japan Marketing to turn audience insights and product capabilities into clear, locally relevant ideas and stories
Shape and evolve OpenAI’s visual systems and creative frameworks for Japan while maintaining a consistent global brand
Select and co-lead agencies in Japan together with the Japan Marketing Lead, aligning on agency partners, briefs and creative direction
Interpret strategy and briefs, identifying the core creative tension and turning it into distinctive ideas that resonate in Japan
Act as a trusted creative partner to cross-functional stakeholders in Japan, balancing ambition, cultural nuance, and brand responsibility
You might thrive in this role if you:
Have a strong, distinctive portfolio demonstrating creative leadership, conceptual clarity, and exceptional craft across multiple mediums
Bring experience leading brand work in Japan, with a portfolio that demonstrates local cultural relevance and strong global brand stewardship
Have experience working within a global brand organization, bridging global creative leadership and local marketing teams.
Can interpret global creative direction through a local cultural lens, articulate nuanced consumer insights and creative preferences that may be lost in translation, and constructively navigate differing perspectives to deliver work that resonates locally while maintaining global brand consistency.
Have deep cultural fluency in Japan and a strong understanding of local audiences, language, visual culture, storytelling, and creative communities
Are equally comfortable setting creative vision and getting hands-on when needed
Have a refined design eye and a strong, well-articulated point of view
Enjoy collaborating across languages, cultures, and time zones in complex, fast-moving environments
Are an empathetic leader who elevates teams through clarity, trust, and constructive feedback
Balance creativity with strategic rigor and strong brand stewardship
Are excited by the role of creativity in shaping how transformative technology shows up in people’s lives in Japan
Have strong cross-functional collaboration skills
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nWe bring OpenAI’s brand to life around the world. As a multidisciplinary creative team, we design work that connects meaningfully with local cultures, from flagship global campaigns and international events to deeply localized moments. In close collaboration with the U.S. Creative Studio, as well as global and regional marketing teams, agencies, and creators, we ensure OpenAI’s brand principles are honored, protected, and expressed responsibly everywhere people meet our products.\n\nAbout the Role\n\nAs the Japan Creative Lead, you will lead the creative vision and execution of OpenAI’s brand in Japan.\n\nYou will define how global ideas are translated, adapted, and evolved for Japan, while developing original ideas rooted in Japanese culture. You will shape creative direction, elevate craft, and ensure local relevance while protecting global brand integrity.\n\nAs part of the International Creative Studio, you’ll collaborate closely with creative colleagues across OpenAI and cross-functional partners in Japan.\nTogether with the Japan Marketing Lead, you will select and co-lead agencies in Japan, while guiding creators and production partners to deliver bold, distinctive, and world-class work that connects with local audiences.\n\nYou will play a key role in shaping and evolving OpenAI’s visual identity and creative frameworks for Japan, ensuring they resonate with local audiences while remaining true to our global brand vision and principles.\n\nWe’re looking for a creative leader who is conceptually strong, visually sophisticated, culturally fluent in Japan, and deeply collaborative. You can set a high bar, bring others along with clarity and inspiration, and move confidently between creative direction and hands-on work.\n\nThis role is based in Tokyo, Japan.\n\nIn this role, you will:\n\n - Lead creative direction for brand campaigns, marketing, digital, content, experiential, events, and partnerships in Japan, across consumer and B2B audiences\n\n - Translate global brand strategy and creative vision into culturally resonant work for Japanese audiences, developing locally originated ideas alongside global campaign adaptations\n\n - Set and maintain a high bar for concept, craft, and storytelling across all creative outputs, with close attention to Japanese language, typography, and visual expression\n\n - Partner closely with the International and U.S. Creative Studio, Japan Marketing, and cross-functional partners to align on creative direction, systems, and brand standards\n\n - Guide and mentor designers, art directors, and creative partners working on Japan, providing clear direction, feedback, and inspiration\n\n - Collaborate with Japan Marketing to turn audience insights and product capabilities into clear, locally relevant ideas and stories\n\n - Shape and evolve OpenAI’s visual systems and creative frameworks for Japan while maintaining a consistent global brand\n\n - Select and co-lead agencies in Japan together with the Japan Marketing Lead, aligning on agency partners, briefs and creative direction\n\n - Interpret strategy and briefs, identifying the core creative tension and turning it into distinctive ideas that resonate in Japan\n\n - Act as a trusted creative partner to cross-functional stakeholders in Japan, balancing ambition, cultural nuance, and brand responsibility\n\nYou might thrive in this role if you:\n\n - Have a strong, distinctive portfolio demonstrating creative leadership, conceptual clarity, and exceptional craft across multiple mediums\n\n - Bring experience leading brand work in Japan, with a portfolio that demonstrates local cultural relevance and strong global brand stewardship\n\n - Have experience working within a global brand organization, bridging global creative leadership and local marketing teams. \n\n - Can interpret global creative direction through a local cultural lens, articulate nuanced consumer insights and creative preferences that may be lost in translation, and constructively navigate differing perspectives to deliver work that resonates locally while maintaining global brand consistency.\n\n - Have deep cultural fluency in Japan and a strong understanding of local audiences, language, visual culture, storytelling, and creative communities\n\n - Are equally comfortable setting creative vision and getting hands-on when needed\n\n - Have a refined design eye and a strong, well-articulated point of view\n\n - Enjoy collaborating across languages, cultures, and time zones in complex, fast-moving environments\n\n - Are an empathetic leader who elevates teams through clarity, trust, and constructive feedback\n\n - Balance creativity with strategic rigor and strong brand stewardship\n\n - Are excited by the role of creativity in shaping how transformative technology shows up in people’s lives in Japan\n\n - Have strong cross-functional collaboration skills\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2f00791f-b026-4138-91ad-f5e75929dc7b","title":"Systems & Enablement Lead, Recruiting Operations","department":"People","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T16:36:53.640+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2f00791f-b026-4138-91ad-f5e75929dc7b","applyUrl":"https://jobs.ashbyhq.com/openai/2f00791f-b026-4138-91ad-f5e75929dc7b/application","descriptionHtml":"About the Team
At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent across research, engineering, product, policy, and operations. OpenAI’s Recruiting Operations (RecOps) team provides the systems, workflows, and data foundation that power hiring at OpenAI. Within RecOps, the Systems & Enablement function owns the recruiting technology ecosystem—ensuring our ATS, offer workflows, and connected tools are reliable, well-governed, and user-centric.
About the Role
We are seeking a Systems & Enablement Lead, Recruiting Operations to lead improvements across recruiting processes, systems, and enablement. You’ll identify recurring friction, define the underlying problem, and carry solutions from an initial test through implementation, adoption, and a repeatable operating process.
You’ll partner with Recruiting leaders, People Systems, and hiring teams to translate hiring priorities into scalable processes and programs. You’ll align stakeholders on the most consequential problems, establish shared operating standards, and lead changes that improve recruiting effectiveness. Success means measurable improvements, sustained adoption, and clear ownership that enables teams to operate independently and adapt as hiring needs evolve.
In this role, you will:
Lead projects from discovery through adoption, managing scope, milestones, dependencies, and risks.
Owning enablement for operational workflow changes, including documentation, training, office hours, and change communication.
Supporting offer approval and other sensitive recruiting workflows through clear coordination, followthrough, and exception handling.
Identifying recurring support themes and driving fixes through process changes, documentation improvements, automation, or handoff to People Systems.
Partnering closely with recruiters, coordinators, People Systems, and cross functional stakeholders to improve workflow usability and reliability.
Using data and operational signals to monitor service health, prioritize improvements, and reduce repeat work.
Evaluating practical AI and automation opportunities that improve support quality, speed, and consistency without weakening controls.
You might thrive in this role if you have:
5+ years of experience in recruiting operations, HR systems, people technology, or related roles. Hands-on experience administering an ATS (Ashby strongly preferred). Strong understanding of recruiting workflows, offers, and hiring data. Ability to balance detailed systems work with user support and enablement. Strong communication and stakeholder partnership skills. Comfort working in fast-moving, evolving environments. Highly detail-oriented, with strong operational discipline and a commitment to accuracy and consistency.
Nice to Have:
Experience supporting global or multi-entity hiring. Familiarity with compliance-sensitive or highly regulated workflows. Experience creating training and documentation for operational teams. Experience working with analytics or downstream HR systems.
Workplace & Location
This role is based in our San Francisco office and we aren’t considering remote applications at this time. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.
Our open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAt OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent across research, engineering, product, policy, and operations. OpenAI’s Recruiting Operations (RecOps) team provides the systems, workflows, and data foundation that power hiring at OpenAI. Within RecOps, the Systems & Enablement function owns the recruiting technology ecosystem—ensuring our ATS, offer workflows, and connected tools are reliable, well-governed, and user-centric.\n\nAbout the Role\n\nWe are seeking a Systems & Enablement Lead, Recruiting Operations to lead improvements across recruiting processes, systems, and enablement. You’ll identify recurring friction, define the underlying problem, and carry solutions from an initial test through implementation, adoption, and a repeatable operating process.\n\nYou’ll partner with Recruiting leaders, People Systems, and hiring teams to translate hiring priorities into scalable processes and programs. You’ll align stakeholders on the most consequential problems, establish shared operating standards, and lead changes that improve recruiting effectiveness. Success means measurable improvements, sustained adoption, and clear ownership that enables teams to operate independently and adapt as hiring needs evolve.\n\nIn this role, you will:\n\n - Lead projects from discovery through adoption, managing scope, milestones, dependencies, and risks.\n\n - Owning enablement for operational workflow changes, including documentation, training, office hours, and change communication.\n\n - Supporting offer approval and other sensitive recruiting workflows through clear coordination, followthrough, and exception handling.\n\n - Identifying recurring support themes and driving fixes through process changes, documentation improvements, automation, or handoff to People Systems.\n\n - Partnering closely with recruiters, coordinators, People Systems, and cross functional stakeholders to improve workflow usability and reliability.\n\n - Using data and operational signals to monitor service health, prioritize improvements, and reduce repeat work.\n\n - Evaluating practical AI and automation opportunities that improve support quality, speed, and consistency without weakening controls.\n\nYou might thrive in this role if you have:\n\n5+ years of experience in recruiting operations, HR systems, people technology, or related roles. Hands-on experience administering an ATS (Ashby strongly preferred). Strong understanding of recruiting workflows, offers, and hiring data. Ability to balance detailed systems work with user support and enablement. Strong communication and stakeholder partnership skills. Comfort working in fast-moving, evolving environments. Highly detail-oriented, with strong operational discipline and a commitment to accuracy and consistency.\n\nNice to Have:\n\nExperience supporting global or multi-entity hiring. Familiarity with compliance-sensitive or highly regulated workflows. Experience creating training and documentation for operational teams. Experience working with analytics or downstream HR systems.\n\nWorkplace & Location\nThis role is based in our San Francisco office and we aren’t considering remote applications at this time. We offer relocation support to new employees, and we use a hybrid work model: three days in the office per week with optional work from home on Thursdays and Fridays.\n\nOur open-plan offices have height-adjustable desks, conference rooms, phone booths, well-stocked kitchens full of snacks and drinks, three in-house prepared meals daily, a private outdoor space for working in the sun or socializing, nap rooms, private bike storage, and more.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"86a2eb8d-18fb-44ea-8e3a-9f969a99315c","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cd3cfe58-0396-4f62-af03-47f47f999fe4","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"f5161922-5ad8-4c61-bcbd-6b7cb6f2b23e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8f8e9acf-37e7-4085-9ab4-f794c186331a","title":"Workforce Development & Education Manager, Infrastructure Sites","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T18:53:01.682+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8f8e9acf-37e7-4085-9ab4-f794c186331a","applyUrl":"https://jobs.ashbyhq.com/openai/8f8e9acf-37e7-4085-9ab4-f794c186331a/application","descriptionHtml":"About the Role
At OpenAI, we are proud to build and operate our data centers with a community-first led approach. From construction to operations, we want to be positive partners within our data center communities that we are honored to call home…and we are just getting started.
OpenAI is seeking a Workforce Development & Education Manager to help build local talent for data center construction, commissioning, and operations in communities hosting OpenAI infrastructure projects. You will work with infrastructure teams and project partners, education providers, and local Community Engagement Leads to understand workforce needs and help education and training providers prepare people for these jobs of the future.
You will build partnerships with local community colleges, technical schools, universities, and union apprenticeship programs from the ground up. Working with educators and technical experts, you will develop and expand training programs that connect local residents with career opportunities and meet the local industry hiring needs.
Key Responsibilities
Work in partnership with the local Community Engagement Lead to build and manage relationships with community colleges, technical schools, universities, career and technical education programs, and local workforce boards.
Work with building trades unions and joint apprenticeship and training committees to expand training opportunities aligned with project needs both on a local and national level.
Partner with OpenAI’s infrastructure teams, developers, contractors, and operators to identify job requirements, skills gaps, and hiring timelines across construction, commissioning, and operations.
Work with educators and technical experts to develop or adapt curricula, hands-on training, and credential programs that reflect employer requirements and offerings available through OpenAI’s literacy programs.
Support apprenticeships, internships, and other work-based learning opportunities with participating employers.
Manage program implementation, including timelines, partner responsibilities, and progress against agreed goals.
Track participation, completion, credential attainment, job placement, and retention, working with partners to use the results to improve programs.
Partner with the local Community Engagement Lead to identify workforce grants and other funding opportunities, and help education and training partners pursue relevant support.
Represent OpenAI on local workforce advisory councils and in meetings with education, labor, and community partners, in partnership with the Community Engagement Lead.
Manage the program operations and administrative tasks needed to run a successful workforce development program within our data center communities.
Qualifications
Seven or more years of experience in workforce development, technical education, apprenticeship programs, or education–industry partnerships.
Bachelor’s degree in education, instructional design, workforce development, engineering technology, or a related field, or equivalent professional experience.
Experience developing and delivering technical training programs with employers and education providers.
Experience working with trade unions, apprenticeship programs, and labor leaders.
Ability to work with technical experts to translate job requirements into clear learning objectives and practical training.
Experience managing programs with multiple partners, competing priorities, and defined deadlines.
Strong written and verbal communication skills, including experience working with educators, public officials, labor representatives, and technical leaders.
Experience evaluating program outcomes and using findings to improve delivery.
Experience in operating with ambiguity and building successful programs from the ground up, with responsible scalability in mind.
Preferred Skills
Experience in data centers, telecommunications, semiconductor manufacturing, energy, or other industries with substantial technical workforce needs.
Familiarity with training and credentials relevant to data center careers, such as OSHA 30-hour and NFPA 70E safety training, Schneider Electric DCCA, BICSI cabling credentials, CompTIA certifications, and EPA Section 608 certification for refrigerant work.
Experience with workforce funding sources, including Workforce Innovation and Opportunity Act programs, apprenticeship grants, and state workforce or community college grants.
Experience helping local residents enter skilled trades and technical careers through community-based education and training partnerships.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nAt OpenAI, we are proud to build and operate our data centers with a community-first led approach. From construction to operations, we want to be positive partners within our data center communities that we are honored to call home…and we are just getting started.\n\nOpenAI is seeking a Workforce Development & Education Manager to help build local talent for data center construction, commissioning, and operations in communities hosting OpenAI infrastructure projects. You will work with infrastructure teams and project partners, education providers, and local Community Engagement Leads to understand workforce needs and help education and training providers prepare people for these jobs of the future.\n\nYou will build partnerships with local community colleges, technical schools, universities, and union apprenticeship programs from the ground up. Working with educators and technical experts, you will develop and expand training programs that connect local residents with career opportunities and meet the local industry hiring needs.\n\nKey Responsibilities\n\n - Work in partnership with the local Community Engagement Lead to build and manage relationships with community colleges, technical schools, universities, career and technical education programs, and local workforce boards.\n\n - Work with building trades unions and joint apprenticeship and training committees to expand training opportunities aligned with project needs both on a local and national level.\n\n - Partner with OpenAI’s infrastructure teams, developers, contractors, and operators to identify job requirements, skills gaps, and hiring timelines across construction, commissioning, and operations.\n\n - Work with educators and technical experts to develop or adapt curricula, hands-on training, and credential programs that reflect employer requirements and offerings available through OpenAI’s literacy programs.\n\n - Support apprenticeships, internships, and other work-based learning opportunities with participating employers.\n\n - Manage program implementation, including timelines, partner responsibilities, and progress against agreed goals.\n\n - Track participation, completion, credential attainment, job placement, and retention, working with partners to use the results to improve programs.\n\n - Partner with the local Community Engagement Lead to identify workforce grants and other funding opportunities, and help education and training partners pursue relevant support.\n\n - Represent OpenAI on local workforce advisory councils and in meetings with education, labor, and community partners, in partnership with the Community Engagement Lead.\n\n - Manage the program operations and administrative tasks needed to run a successful workforce development program within our data center communities.\n\nQualifications\n\n - Seven or more years of experience in workforce development, technical education, apprenticeship programs, or education–industry partnerships.\n\n - Bachelor’s degree in education, instructional design, workforce development, engineering technology, or a related field, or equivalent professional experience.\n\n - Experience developing and delivering technical training programs with employers and education providers.\n\n - Experience working with trade unions, apprenticeship programs, and labor leaders.\n\n - Ability to work with technical experts to translate job requirements into clear learning objectives and practical training.\n\n - Experience managing programs with multiple partners, competing priorities, and defined deadlines.\n\n - Strong written and verbal communication skills, including experience working with educators, public officials, labor representatives, and technical leaders.\n\n - Experience evaluating program outcomes and using findings to improve delivery.\n\n - Experience in operating with ambiguity and building successful programs from the ground up, with responsible scalability in mind.\n\nPreferred Skills\n\n - Experience in data centers, telecommunications, semiconductor manufacturing, energy, or other industries with substantial technical workforce needs.\n\n - Familiarity with training and credentials relevant to data center careers, such as OSHA 30-hour and NFPA 70E safety training, Schneider Electric DCCA, BICSI cabling credentials, CompTIA certifications, and EPA Section 608 certification for refrigerant work.\n\n - Experience with workforce funding sources, including Workforce Innovation and Opportunity Act programs, apprenticeship grants, and state workforce or community college grants.\n\n - Experience helping local residents enter skilled trades and technical careers through community-based education and training partnerships.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$176K – $326K • Offers Equity","scrapeableCompensationSalarySummary":"$176K - $326K","compensationTiers":[{"id":"ecb6ff29-a72f-42bc-a4c2-21bcedd4cda1","tierSummary":"Compensation Tier $176K – $326K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"209ce5ba-afae-4778-9231-6ca346a5bec9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"4ff56b25-9041-4abb-a13d-3b783e782a58","summary":"Compensation Tier $176K – $326K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":326000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":326000}]}},{"id":"5ce0931f-aba7-4c7d-9fca-1e278bf75473","title":"Pricing Strategist, GTM","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T19:09:46.720+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5ce0931f-aba7-4c7d-9fca-1e278bf75473","applyUrl":"https://jobs.ashbyhq.com/openai/5ce0931f-aba7-4c7d-9fca-1e278bf75473/application","descriptionHtml":"As a Pricing Strategist focused on GTM, you will help shape pricing strategy for B2B enterprise customers across our product portfolio. Working within Finance and partnering with GTM, Sales, and Product, you will focus on pricing analytics, price performance, and the effectiveness of credit programs while contributing to broader commercial strategy.
Build regular pricing-performance reviews, analyze discounting and concessions, and turn findings into better pricing guidance.
Develop commercial strategies and pricing programs for customer segments such as education, startups, and government.
Define objectives and success measures for credit programs and promotions, and evaluate their return on investment.
Translate segment goals and product pricing strategy into scalable pricing frameworks and commercial structures.
Partner on strategic enterprise deals to align commercial proposals with sound deal economics and pricing strategy.
Approach problems from first principles, identify root causes, and develop clear options for stakeholders.
Work effectively through ambiguity and differing perspectives.
Understand how sales organizations operate and collaborate well across GTM strategy, Finance, and Product.
Bring relevant experience from consulting, strategy and operations, or pricing, particularly work involving analytical teams.
Experience with pricing analytics, pricing frameworks, discounting guardrails, or new-product pricing is helpful, but a strictly pricing-specific background is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE ROLE\n\nAs a Pricing Strategist focused on GTM, you will help shape pricing strategy for B2B enterprise customers across our product portfolio. Working within Finance and partnering with GTM, Sales, and Product, you will focus on pricing analytics, price performance, and the effectiveness of credit programs while contributing to broader commercial strategy.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Build regular pricing-performance reviews, analyze discounting and concessions, and turn findings into better pricing guidance.\n\n - Develop commercial strategies and pricing programs for customer segments such as education, startups, and government.\n\n - Define objectives and success measures for credit programs and promotions, and evaluate their return on investment.\n\n - Translate segment goals and product pricing strategy into scalable pricing frameworks and commercial structures.\n\n - Partner on strategic enterprise deals to align commercial proposals with sound deal economics and pricing strategy.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Approach problems from first principles, identify root causes, and develop clear options for stakeholders.\n\n - Work effectively through ambiguity and differing perspectives.\n\n - Understand how sales organizations operate and collaborate well across GTM strategy, Finance, and Product.\n\n - Bring relevant experience from consulting, strategy and operations, or pricing, particularly work involving analytical teams.\n\nExperience with pricing analytics, pricing frameworks, discounting guardrails, or new-product pricing is helpful, but a strictly pricing-specific background is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$284K – $315K • Offers Equity","scrapeableCompensationSalarySummary":"$284K - $315K","compensationTiers":[{"id":"b2521cbe-7731-4a3d-8b73-d679be9e2919","tierSummary":"San Francisco $284K – $315K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"eda4105a-48d7-4129-bdaf-de78acda718e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"bb14a61c-a278-4342-ae70-ca4b6c021185","summary":"San Francisco $284K – $315K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":284000,"maxValue":315000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":284000,"maxValue":315000}]}},{"id":"6628eb95-ede3-49ab-a11f-3d5c44b16bbb","title":"Partner Solutions Engineer, Ads Solutions - San Francisco","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-21T21:23:29.639+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6628eb95-ede3-49ab-a11f-3d5c44b16bbb","applyUrl":"https://jobs.ashbyhq.com/openai/6628eb95-ede3-49ab-a11f-3d5c44b16bbb/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the Role
We’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution.
This role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform.
This role is based in our San Francisco HQ and we offer generous relocation support for new hires.
In this role, you will:
Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure.
Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals.
Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks.
Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting.
Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance.
Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions.
Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities.
Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally.
Help train internal sales and success teams on technical capabilities, integrations, and evolving product features.
You will thrive in this role if you:
Have 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role.
Have hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations.
Understand advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses.
Can explain complex technical concepts clearly to both technical practitioners and executive stakeholders.
Have experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets.
Are comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch.
Demonstrate strong ownership, bias for action, and customer empathy.
Care deeply about responsible platform growth, user trust, and long-term partner success.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.\n\n\n\nAbout the Role\n\nWe’re looking for an Ads Solutions Engineer to partner with advertisers and agencies throughout the pre-sales and growth lifecycle, helping them successfully evaluate, launch, and scale on OpenAI’s advertising platform. You will serve as the technical expert in the sales process, translating advertiser objectives into scalable technical solutions across measurement, integrations, data activation, and campaign execution.\n\nThis role sits at the intersection of sales, product, and engineering. You’ll work closely with Client Partners, Customer Success Managers, Product, Engineering, Policy, and Operations teams to remove technical blockers, accelerate revenue growth, and shape the future of OpenAI’s ads platform.\n\n\n\nThis role is based in our San Francisco HQ and we offer generous relocation support for new hires.\n\n\n\nIn this role, you will:\n\n - Partner with Client Partners during the sales cycle to provide technical expertise that unlocks new business and accelerates deal closure.\n\n - Lead technical discovery with advertisers and agencies to understand data flows, martech stack, measurement requirements, and activation goals.\n\n - Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks.\n\n - Guide advertisers through onboarding and launch readiness, ensuring successful setup of tracking, attribution, audience signals, and reporting.\n\n - Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement performance.\n\n - Build compelling demos, proofs of concept, and technical narratives that demonstrate the value of OpenAI’s ads solutions.\n\n - Partner cross-functionally with Product and Engineering to escalate issues, advocate for customer needs, and influence roadmap priorities.\n\n - Create repeatable technical documentation, playbooks, and best practices that scale advertiser adoption globally.\n\n - Help train internal sales and success teams on technical capabilities, integrations, and evolving product features.\n\n\n\nYou will thrive in this role if you:\n\n - Have 5+ years of experience in solutions engineering, sales engineering, technical account management, adtech, martech, or a related client-facing technical role.\n\n - Have hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations.\n\n - Understand advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses.\n\n - Can explain complex technical concepts clearly to both technical practitioners and executive stakeholders.\n\n - Have experience writing SQL, using APIs, debugging implementation issues, or working with structured datasets.\n\n - Are comfortable operating in ambiguous, fast-moving environments and helping build processes from scratch.\n\n - Demonstrate strong ownership, bias for action, and customer empathy.\n\n - Care deeply about responsible platform growth, user trust, and long-term partner success.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"6a3abbcc-195b-4116-a0c5-2dcd0467e784","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4481754e-cb07-42f6-8def-030e709c466a","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"id":"d4c65fee-7b90-4b51-a592-e4f272dee190","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"356c5dca-472d-458e-826e-51d923e93eaa","title":"Research Program Manager, Frontier Assurance","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T01:05:58.683+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/356c5dca-472d-458e-826e-51d923e93eaa","applyUrl":"https://jobs.ashbyhq.com/openai/356c5dca-472d-458e-826e-51d923e93eaa/application","descriptionHtml":"About the Team
The Frontier Assurance team brings independent scrutiny into OpenAI’s safety decisions and helps the public understand and assess our safety work. We lead third-party assessments and safeguard testing for OpenAI’s flagship launches, pilot new assurance mechanisms such as embedded auditing, run our misalignment disclosure process, and incorporate independent expert input as evidence for critical safety decisions.
About the Role
As a Research Program Manager on the Frontier Assurance team, you will build programs that bring independent expertise into frontier AI safety decisions and make the evidence behind those decisions understandable to the public. You will lead external research partnerships and third-party assessments, coordinate public safety documentation, and develop new approaches to independent scrutiny and transparency. Working across research, engineering, product, policy, and communications, you will help ensure external findings inform concrete decisions and that our public explanations accurately reflect the evidence, limitations, and remaining uncertainty.
We’re looking for people with deep experience in research partnerships and program management with technical and research teams. This role combines partnership management, cross-functional coordination, an understanding of AI safety research, alignment, and evaluations, and strong communication skills. You will work with researchers and engineers within OpenAI and across the external community to initiate projects, set ambitious goals and milestones, and drive execution across multiple teams.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design and run third-party assessment programs for frontier models and safeguards, including independent evaluations, adversarial testing, and new approaches such as embedded auditing. Work with researchers and external partners to define assessment questions, scope, access, timelines, and deliverables.
Build and manage strategic research partnerships with third-party evaluators, academic labs, and other independent experts, prioritizing expertise, independence, and diversity of perspectives. Enable rigorous research, including work that challenges internal assumptions.
Bring external findings to safety decision-makers and translate them into actionable recommendations for safeguards, deployment, product, and policy. Track follow-up actions and ensure partners understand how their input was considered.
Partner with research, product, policy, and communications teams to explain the evidence behind OpenAI’s safety approach: what we tested, what we learned, how findings shaped safeguards and deployment decisions, and where limitations and uncertainty remain. Translate complex technical results into accurate, accessible communication for expert and public audiences.
Lead public transparency programs, including system cards, summaries of third-party assessments, and updates on significant findings and follow-up actions. Develop approaches to sharing methods, results, and limitations while protecting privacy, security, and sensitive information.
Create channels for researchers and civil society to ask questions, provide feedback, and inform future assessments and transparency efforts, including beyond individual launches.
Own program goals, milestones, dependencies, and risks across assessment and transparency work, keeping internal and external stakeholders informed and resolving obstacles to execution.
You might thrive in this role if you:
Have an understanding of AI evaluations and measurement, and can engage with technical teams on evaluation design and results.
Can interpret evaluation findings and communicate what they do and do not establish, including methodological limitations, uncertainty, and disagreement.
Have experience building research partnerships and managing external stakeholders, especially academic researchers and independent experts.
Can synthesize technical and social science research into clear executive summaries and accessible explanations for public audiences.
Have experience delivering technical publications or public reports across multiple contributors, and exercising judgment about what to share, with whom, and when.
Have worked cross-functionally across product, research, and engineering teams and can coordinate complex programs with policy and communications partners.
Have an understanding of and interest in frontier AI safety and policy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Frontier Assurance team brings independent scrutiny into OpenAI’s safety decisions and helps the public understand and assess our safety work. We lead third-party assessments and safeguard testing for OpenAI’s flagship launches, pilot new assurance mechanisms such as embedded auditing, run our misalignment disclosure process, and incorporate independent expert input as evidence for critical safety decisions.\n\nAbout the Role\n\nAs a Research Program Manager on the Frontier Assurance team, you will build programs that bring independent expertise into frontier AI safety decisions and make the evidence behind those decisions understandable to the public. You will lead external research partnerships and third-party assessments, coordinate public safety documentation, and develop new approaches to independent scrutiny and transparency. Working across research, engineering, product, policy, and communications, you will help ensure external findings inform concrete decisions and that our public explanations accurately reflect the evidence, limitations, and remaining uncertainty.\n\nWe’re looking for people with deep experience in research partnerships and program management with technical and research teams. This role combines partnership management, cross-functional coordination, an understanding of AI safety research, alignment, and evaluations, and strong communication skills. You will work with researchers and engineers within OpenAI and across the external community to initiate projects, set ambitious goals and milestones, and drive execution across multiple teams.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Design and run third-party assessment programs for frontier models and safeguards, including independent evaluations, adversarial testing, and new approaches such as embedded auditing. Work with researchers and external partners to define assessment questions, scope, access, timelines, and deliverables.\n\n - Build and manage strategic research partnerships with third-party evaluators, academic labs, and other independent experts, prioritizing expertise, independence, and diversity of perspectives. Enable rigorous research, including work that challenges internal assumptions.\n\n - Bring external findings to safety decision-makers and translate them into actionable recommendations for safeguards, deployment, product, and policy. Track follow-up actions and ensure partners understand how their input was considered.\n\n - Partner with research, product, policy, and communications teams to explain the evidence behind OpenAI’s safety approach: what we tested, what we learned, how findings shaped safeguards and deployment decisions, and where limitations and uncertainty remain. Translate complex technical results into accurate, accessible communication for expert and public audiences.\n\n - Lead public transparency programs, including system cards, summaries of third-party assessments, and updates on significant findings and follow-up actions. Develop approaches to sharing methods, results, and limitations while protecting privacy, security, and sensitive information.\n\n - Create channels for researchers and civil society to ask questions, provide feedback, and inform future assessments and transparency efforts, including beyond individual launches.\n\n - Own program goals, milestones, dependencies, and risks across assessment and transparency work, keeping internal and external stakeholders informed and resolving obstacles to execution.\n\nYou might thrive in this role if you: \n\n - Have an understanding of AI evaluations and measurement, and can engage with technical teams on evaluation design and results.\n\n - Can interpret evaluation findings and communicate what they do and do not establish, including methodological limitations, uncertainty, and disagreement.\n\n - Have experience building research partnerships and managing external stakeholders, especially academic researchers and independent experts.\n\n - Can synthesize technical and social science research into clear executive summaries and accessible explanations for public audiences.\n\n - Have experience delivering technical publications or public reports across multiple contributors, and exercising judgment about what to share, with whom, and when.\n\n - Have worked cross-functionally across product, research, and engineering teams and can coordinate complex programs with policy and communications partners.\n\n - Have an understanding of and interest in frontier AI safety and policy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $328K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $328K","compensationTiers":[{"id":"325aae0f-a763-4ed8-9bee-80946ade437c","tierSummary":"$239K – $328K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"83b74602-f43e-4bfe-b417-4a401fc507d5","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7a02f4a4-016f-48d7-a7a4-87577c30c879","summary":"$239K – $328K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}},{"id":"840963bb-7b1a-4021-91a0-40baf71b7e20","title":"Applied AI Engineer, Startups (Codex)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-24T13:55:16.572+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/840963bb-7b1a-4021-91a0-40baf71b7e20","applyUrl":"https://jobs.ashbyhq.com/openai/840963bb-7b1a-4021-91a0-40baf71b7e20/application","descriptionHtml":"About the team
The Applied AI Engineering team works closely with frontier startups. We are trusted advisors to, and thought partners with, startups to ensure that OpenAI’s technology is deployed safely and effectively, whilst also partnering with engineering, research, and product to turn those insights into evaluation systems, product improvements, and better model behavior.
This team sits at the intersection of customer reality and model quality. We combine hands-on technical depth with strong product judgment, helping translate complex, high-value use cases into clear signals that can improve both the customer experience and the underlying systems.
About the Role
As an Applied AI Engineer focused on Codex for startups, you will help developers and founders transform how they build and ship software. You’ll combine hands-on engineering, startup experience, and compelling technical communication to help teams turn the potential of AI coding tools into practical, effective workflows.
Presentations and community engagement are central to this role. You will engage developers and founders through technical talks, live demos, workshops, and programmes across the startup ecosystem, alongside targeted work with individual customers. You’ll build reusable tools and resources that extend your impact, and bring insights from developers back to OpenAI’s Product, Research, and Engineering teams.
This role is well suited to someone who enjoys both hands-on building and sharing what they learn with others. You should be as excited to lead a room of developers, deliver an engaging presentation, and build relationships across the startup community as you are to explore a technical problem in code—with a focus on sustained adoption and meaningful improvements in how startups work.
In this role, you will:
Partner with top startups to identify where Codex can have the greatest impact on how their teams build and ship software.
Design and lead technical talks, live demos, workshops, hackathons, and repeatable hands-on programmes that turn initial interest into sustained adoption.
Work directly with selected customers to build Codex workflows, integrations, and automations, resolve technical blockers, and evaluate effectiveness and reliability.
Turn successful approaches into reusable code examples, guides, and tools that help more startups succeed with Codex and OpenAI’s broader platform.
Collaborate with account teams, developer experience, and ecosystem partners to reach developers and founders, prioritise opportunities, and drive measurable customer value.
Translate customer experiences and developer feedback into actionable insights for OpenAI’s Product, Research, and Engineering teams.
You’ll thrive in this role if you:
Have experience building at, founding, or working closely with early-stage startups, and understand the pace, ambiguity, and practical trade-offs involved.
Bring strong software engineering fundamentals and enjoy building practical AI applications, integrations, and developer tools.
Are an active user of Codex or other AI coding tools, with a thoughtful perspective on how they can improve software development.
Are a compelling communicator who enjoys presenting, delivering live demos, and leading hands-on workshops for developers and founders.
Have a talent for turning complex technical ideas into clear explanations, engaging examples, and reusable resources that help others succeed.
Combine developer empathy with sound technical judgment: you can uncover what a team needs, troubleshoot problems, and help them adopt effective, reliable workflows.
Bring high agency, curiosity, and end-to-end ownership, working independently while collaborating closely with colleagues and ecosystem partners.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe Applied AI Engineering team works closely with frontier startups. We are trusted advisors to, and thought partners with, startups to ensure that OpenAI’s technology is deployed safely and effectively, whilst also partnering with engineering, research, and product to turn those insights into evaluation systems, product improvements, and better model behavior.\n\nThis team sits at the intersection of customer reality and model quality. We combine hands-on technical depth with strong product judgment, helping translate complex, high-value use cases into clear signals that can improve both the customer experience and the underlying systems.\n\nAbout the Role\n\nAs an Applied AI Engineer focused on Codex for startups, you will help developers and founders transform how they build and ship software. You’ll combine hands-on engineering, startup experience, and compelling technical communication to help teams turn the potential of AI coding tools into practical, effective workflows.\n\nPresentations and community engagement are central to this role. You will engage developers and founders through technical talks, live demos, workshops, and programmes across the startup ecosystem, alongside targeted work with individual customers. You’ll build reusable tools and resources that extend your impact, and bring insights from developers back to OpenAI’s Product, Research, and Engineering teams.\n\nThis role is well suited to someone who enjoys both hands-on building and sharing what they learn with others. You should be as excited to lead a room of developers, deliver an engaging presentation, and build relationships across the startup community as you are to explore a technical problem in code—with a focus on sustained adoption and meaningful improvements in how startups work.\n\nIn this role, you will:\n\n - Partner with top startups to identify where Codex can have the greatest impact on how their teams build and ship software.\n\n - Design and lead technical talks, live demos, workshops, hackathons, and repeatable hands-on programmes that turn initial interest into sustained adoption.\n\n - Work directly with selected customers to build Codex workflows, integrations, and automations, resolve technical blockers, and evaluate effectiveness and reliability.\n\n - Turn successful approaches into reusable code examples, guides, and tools that help more startups succeed with Codex and OpenAI’s broader platform.\n\n - Collaborate with account teams, developer experience, and ecosystem partners to reach developers and founders, prioritise opportunities, and drive measurable customer value.\n\n - Translate customer experiences and developer feedback into actionable insights for OpenAI’s Product, Research, and Engineering teams.\n\nYou’ll thrive in this role if you:\n\n - Have experience building at, founding, or working closely with early-stage startups, and understand the pace, ambiguity, and practical trade-offs involved.\n\n - Bring strong software engineering fundamentals and enjoy building practical AI applications, integrations, and developer tools.\n\n - Are an active user of Codex or other AI coding tools, with a thoughtful perspective on how they can improve software development.\n\n - Are a compelling communicator who enjoys presenting, delivering live demos, and leading hands-on workshops for developers and founders.\n\n - Have a talent for turning complex technical ideas into clear explanations, engaging examples, and reusable resources that help others succeed.\n\n - Combine developer empathy with sound technical judgment: you can uncover what a team needs, troubleshoot problems, and help them adopt effective, reliable workflows.\n\n - Bring high agency, curiosity, and end-to-end ownership, working independently while collaborating closely with colleagues and ecosystem partners.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d4cd5172-d4bc-4f9e-956e-c6bcaef1c355","title":"Full Stack Staff & Software Engineer, Consumer Monetization","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-24T17:42:19.514+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d4cd5172-d4bc-4f9e-956e-c6bcaef1c355","applyUrl":"https://jobs.ashbyhq.com/openai/d4cd5172-d4bc-4f9e-956e-c6bcaef1c355/application","descriptionHtml":"About the Team
Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels.
We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize.
About the Role
We’re looking for experienced Staff+ full-stack engineers to shape purchasing experiences and monetization capabilities across OpenAI products.
You’ll work across web experiences, product APIs, and shared components, combining strong product judgment with technical depth. The work ranges from improving checkout conversion and performance to enabling new pricing models, offers, and ways for customers to purchase our products.
You’ll help identify opportunities, turn ambiguous goals into concrete technical plans, and lead initiatives from exploration through launch. As patterns emerge across products, you’ll develop reusable capabilities that make future launches faster and more consistent.
This is a hands-on technical leadership role with substantial ownership over architecture, implementation, and product outcomes.
This role is based in San Francisco, with three days per week in the office.
In this role, you will:
Architect and build purchasing experiences end to end, from frontend interactions through the product APIs and backend integrations that support them.
Improve checkout conversion, performance, and reliability through experimentation, product analytics, and customer insights.
Develop shared checkout components and monetization capabilities that support new products, pricing models, offers, and distribution channels.
Partner with Product, Design, Growth, and Data Science to identify opportunities, define experiments, and evaluate results.
Lead initiatives from early exploration and prototyping through implementation, rollout, and ongoing operation.
Shape frontend and product API architecture, balancing immediate delivery with maintainability and reuse across products.
Work across engineering teams and business functions to turn complex requirements into simple, effective customer experiences.
Provide technical leadership through hands-on development, design reviews, and mentorship.
You might thrive in this role if you:
Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams.
Have strong experience building sophisticated web applications and the backend APIs that power them.
Have repeatedly taken customer-facing products from ambiguous ideas through production and ongoing iteration.
Understand how frontend performance, latency, interaction design, and API architecture affect customer experience and business outcomes.
Combine strong product instincts with experience using experimentation and A/B testing to decide what to build and measure its impact.
Make pragmatic tradeoffs between shipping quickly and investing in reliable, reusable systems.
Communicate clearly across functions and can move work forward without a fully defined roadmap.
Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership.
Experience in e-commerce, growth, checkout, subscriptions, offers, or monetization is particularly valuable. Direct payments experience is helpful but not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nConsumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels.\n\nWe own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize.\n\nAbout the Role\n\nWe’re looking for experienced Staff+ full-stack engineers to shape purchasing experiences and monetization capabilities across OpenAI products.\n\nYou’ll work across web experiences, product APIs, and shared components, combining strong product judgment with technical depth. The work ranges from improving checkout conversion and performance to enabling new pricing models, offers, and ways for customers to purchase our products.\n\nYou’ll help identify opportunities, turn ambiguous goals into concrete technical plans, and lead initiatives from exploration through launch. As patterns emerge across products, you’ll develop reusable capabilities that make future launches faster and more consistent.\n\nThis is a hands-on technical leadership role with substantial ownership over architecture, implementation, and product outcomes.\n\nThis role is based in San Francisco, with three days per week in the office.\n\nIn this role, you will:\n\n - Architect and build purchasing experiences end to end, from frontend interactions through the product APIs and backend integrations that support them.\n\n - Improve checkout conversion, performance, and reliability through experimentation, product analytics, and customer insights.\n\n - Develop shared checkout components and monetization capabilities that support new products, pricing models, offers, and distribution channels.\n\n - Partner with Product, Design, Growth, and Data Science to identify opportunities, define experiments, and evaluate results.\n\n - Lead initiatives from early exploration and prototyping through implementation, rollout, and ongoing operation.\n\n - Shape frontend and product API architecture, balancing immediate delivery with maintainability and reuse across products.\n\n - Work across engineering teams and business functions to turn complex requirements into simple, effective customer experiences.\n\n - Provide technical leadership through hands-on development, design reviews, and mentorship.\n\nYou might thrive in this role if you:\n\n - Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams.\n\n - Have strong experience building sophisticated web applications and the backend APIs that power them.\n\n - Have repeatedly taken customer-facing products from ambiguous ideas through production and ongoing iteration.\n\n - Understand how frontend performance, latency, interaction design, and API architecture affect customer experience and business outcomes.\n\n - Combine strong product instincts with experience using experimentation and A/B testing to decide what to build and measure its impact.\n\n - Make pragmatic tradeoffs between shipping quickly and investing in reliable, reusable systems.\n\n - Communicate clearly across functions and can move work forward without a fully defined roadmap.\n\n - Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership.\n\nExperience in e-commerce, growth, checkout, subscriptions, offers, or monetization is particularly valuable. Direct payments experience is helpful but not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"b9ed501f-4993-48a1-833a-985255d7be47","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3ff23a1b-d45a-4412-8884-8a558618af5c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d6b349c4-d143-48af-a59c-4e30471c6fba","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"0e76e8eb-cd22-43c8-a9d0-cc35a3b9cb08","title":"IT Audiovisual Operations Engineer","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T20:32:07.670+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0e76e8eb-cd22-43c8-a9d0-cc35a3b9cb08","applyUrl":"https://jobs.ashbyhq.com/openai/0e76e8eb-cd22-43c8-a9d0-cc35a3b9cb08/application","descriptionHtml":"About the Team
OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives.
About the Role
As an ITAV Operations Engineer at OpenAI, you will administer and troubleshoot conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. You will serve as the technical bridge between our support vendors and ITAV Engineering, resolving escalations that require internal access, administrative permissions, or deeper technical investigation. You will maintain reliable configurations, execute changes using established standards, and turn recurring issues into improvements to systems, documentation, and automation
This is an in-office role and will require 5 days a week in our San Francisco office. Travel 30% of the time to support ITAV systems, technical changes, and operational readiness. International travel is required.
In this role, you will:
Set up, configure, administer, and maintain conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems.
Resolve vendor escalations that require internal administrative access or technical expertise, owning diagnosis, remediation, and verification of service restoration.
Manage assigned ITAV installation and commissioning scope for office builds, refreshes, and moves, adds, and changes using established standards, and verify that completed systems are ready for ongoing operation.
Serve as the technical bridge between vendors and ITAV Engineering, providing clear diagnostic evidence and escalating issues that require changes to system designs or engineering standards.
Execute software updates, configuration changes, equipment replacements, and conferencing move/add/change requests using established standards and recovery procedures.
Validate operational readiness for new or upgraded systems, including configuration, monitoring, administrative access, documentation, and support handoffs.
Investigate recurring failures and work with ITAV Engineering to implement and validate lasting improvements.
Maintain runbooks and recovery procedures, and train vendors and support technicians on approved tasks, access boundaries, and escalation requirements.
Partner with IT Systems Operations on identity and access, and with Workplace and content owners on service requirements and user training.
Build, operate, and improve AI and agentic workflows for repeatable administration, configuration checks, and troubleshooting; validate results, handle failures, and measure reductions in manual effort.
You might thrive in this role if you have:
5+ years of experience implementing and troubleshooting enterprise AV systems, including installation, commissioning, and working from technical designs; hands-on experience with Logitech, Cisco, QSYS and Google Meet conferencing hardware.
Hands-on expertise configuring, administering, and troubleshooting video conferencing platforms such as Google Meet, Zoom, and Microsoft Teams.
Experience working with support vendors to diagnose escalated issues, perform administrative actions outside vendor permissions, and document verified resolutions.
Experience administering AV or workplace technology services, including configuration, monitoring, software updates, and recovery, as well as migrating video conferencing platforms.
Practical knowledge of enterprise networking, including IP addressing, VLANs, DNS, DHCP, and multicast, sufficient to diagnose AV connectivity and work effectively with Network Engineering.
Experience configuring and troubleshooting wayfinding and conference room booking hardware, software, and room-resource integrations.
Experience deploying and troubleshooting AV over IP, including Q-LAN, Dante, and NDI.
Experience configuring and troubleshooting systems in the Q-SYS control ecosystem.
Experience applying AV build standards, validating system performance, and maintaining clear configuration and support documentation.
Experience using IT ticketing systems to prioritize technical escalations, communicate with users and partner teams, and meet agreed support expectations.
Experience using basic scripting, such as Bash, Lua, Python, or JavaScript, and AI or agentic workflows to automate repeatable work, validate results, handle failures, and document how others can operate it.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives. \n\nAbout the Role\n\nAs an ITAV Operations Engineer at OpenAI, you will administer and troubleshoot conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems. You will serve as the technical bridge between our support vendors and ITAV Engineering, resolving escalations that require internal access, administrative permissions, or deeper technical investigation. You will maintain reliable configurations, execute changes using established standards, and turn recurring issues into improvements to systems, documentation, and automation\n\n\nThis is an in-office role and will require 5 days a week in our San Francisco office. Travel 30% of the time to support ITAV systems, technical changes, and operational readiness. International travel is required.\n\nIn this role, you will:\n\n - Set up, configure, administer, and maintain conference room AV, video conferencing, background music, digital signage, and other ITAV-owned systems.\n\n - Resolve vendor escalations that require internal administrative access or technical expertise, owning diagnosis, remediation, and verification of service restoration.\n\n - Manage assigned ITAV installation and commissioning scope for office builds, refreshes, and moves, adds, and changes using established standards, and verify that completed systems are ready for ongoing operation.\n\n - Serve as the technical bridge between vendors and ITAV Engineering, providing clear diagnostic evidence and escalating issues that require changes to system designs or engineering standards.\n\n - Execute software updates, configuration changes, equipment replacements, and conferencing move/add/change requests using established standards and recovery procedures.\n\n - Validate operational readiness for new or upgraded systems, including configuration, monitoring, administrative access, documentation, and support handoffs.\n\n - Investigate recurring failures and work with ITAV Engineering to implement and validate lasting improvements.\n\n - Maintain runbooks and recovery procedures, and train vendors and support technicians on approved tasks, access boundaries, and escalation requirements.\n\n - Partner with IT Systems Operations on identity and access, and with Workplace and content owners on service requirements and user training.\n\n - Build, operate, and improve AI and agentic workflows for repeatable administration, configuration checks, and troubleshooting; validate results, handle failures, and measure reductions in manual effort.\n\nYou might thrive in this role if you have:\n\n - 5+ years of experience implementing and troubleshooting enterprise AV systems, including installation, commissioning, and working from technical designs; hands-on experience with Logitech, Cisco, QSYS and Google Meet conferencing hardware.\n\n - Hands-on expertise configuring, administering, and troubleshooting video conferencing platforms such as Google Meet, Zoom, and Microsoft Teams.\n\n - Experience working with support vendors to diagnose escalated issues, perform administrative actions outside vendor permissions, and document verified resolutions.\n\n - Experience administering AV or workplace technology services, including configuration, monitoring, software updates, and recovery, as well as migrating video conferencing platforms.\n\n - Practical knowledge of enterprise networking, including IP addressing, VLANs, DNS, DHCP, and multicast, sufficient to diagnose AV connectivity and work effectively with Network Engineering.\n\n - Experience configuring and troubleshooting wayfinding and conference room booking hardware, software, and room-resource integrations.\n\n - Experience deploying and troubleshooting AV over IP, including Q-LAN, Dante, and NDI.\n\n - Experience configuring and troubleshooting systems in the Q-SYS control ecosystem.\n\n - Experience applying AV build standards, validating system performance, and maintaining clear configuration and support documentation.\n\n - Experience using IT ticketing systems to prioritize technical escalations, communicate with users and partner teams, and meet agreed support expectations.\n\n - Experience using basic scripting, such as Bash, Lua, Python, or JavaScript, and AI or agentic workflows to automate repeatable work, validate results, handle failures, and document how others can operate it.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$187K – $207K • Offers Equity","scrapeableCompensationSalarySummary":"$187K - $207K","compensationTiers":[{"id":"973cff80-2a32-4a85-8aa6-7165e93bd87e","tierSummary":"$187K – $207K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e76495cb-ed52-449b-9663-541c0fbe13c7","summary":"$187K – $207K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":187000,"maxValue":207000},{"id":"e829dea3-e622-4044-b045-95399ee29f0e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":187000,"maxValue":207000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"ac442f1f-c0d2-4608-a155-bfc89190e01c","title":"Full-Stack Software Engineer, Child Safety Tools & Systems","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T19:29:04.677+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ac442f1f-c0d2-4608-a155-bfc89190e01c","applyUrl":"https://jobs.ashbyhq.com/openai/ac442f1f-c0d2-4608-a155-bfc89190e01c/application","descriptionHtml":"About the Team
The Intelligence & Investigations Engineering team builds systems that detect, analyze, and disrupt abuse across OpenAI’s products. We partner closely with the Child Safety team and cross-functional groups to protect users while advancing OpenAI’s goal of developing AI that benefits everyone.
About the Role
As a Fullstack Engineer focused on child safety, you’ll build data-intensive, AI-powered applications and infrastructure that enable operators and investigators to work effectively and responsibly. You’ll adapt quickly in ambiguous, fast-moving environments to deliver well-crafted, reliable tooling for high-severity safety work.
*Candidates should understand this role involves exposure to sensitive and egregious content.
In this role, you will:
7+ years of experience as a software engineer
Prototype, build, and maintain intelligence systems that detect, triage, and enable efficient human review of possible high severity harm
Work hand in hand with operators and investigators, designing and delivering systems that enable them to do their work faster, more accurately, and more safely.
Develop across the stack: UIs, services, pipelines, and anything else required to solve the problems we face.
Interact with partners across Product Policy, Platform Integrity, Safety Systems, and Research
Contribute to the team’s technical strategy, especially for child safety related tools and systems
Report on impact in a data-driven fashion
You might thrive in this role if you:
Have a strong software engineering foundation and enjoy owning systems end-to-end—from infrastructure and data ingestion to frontend tooling
Are energized by working at the frontier of AI capabilities, integrating new models and APIs into practical systems
Have experience building and operating large-scale data pipelines or search/retrieval systems
Are proficient in Python and/or TypeScript, and familiar with tools like Spark, Kafka, Flink, data warehouses, and SQL
Take a product-minded approach, design with user workflows in mind, and iterate quickly based on feedback
Favor pragmatic solutions and can ship in hacky, low-support environments when needed
Are comfortable navigating ambiguity and open-ended problem spaces with evolving goals
Have prior experience working on engineering for high-severity harms
Bring intuition for the pain points and workflows of operations and investigative teams, and curiosity about solving complex investigations
Bonus: prior knowledge of child-safety-specific challenges such as secure handling of quarantined content and reporting to NCMEC
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Intelligence & Investigations Engineering team builds systems that detect, analyze, and disrupt abuse across OpenAI’s products. We partner closely with the Child Safety team and cross-functional groups to protect users while advancing OpenAI’s goal of developing AI that benefits everyone.\n\n\nAbout the Role\n\nAs a Fullstack Engineer focused on child safety, you’ll build data-intensive, AI-powered applications and infrastructure that enable operators and investigators to work effectively and responsibly. You’ll adapt quickly in ambiguous, fast-moving environments to deliver well-crafted, reliable tooling for high-severity safety work.\n\n\n\n*Candidates should understand this role involves exposure to sensitive and egregious content.\n\n\nIn this role, you will:\n\n - 7+ years of experience as a software engineer\n\n - Prototype, build, and maintain intelligence systems that detect, triage, and enable efficient human review of possible high severity harm\n\n - Work hand in hand with operators and investigators, designing and delivering systems that enable them to do their work faster, more accurately, and more safely.\n\n - Develop across the stack: UIs, services, pipelines, and anything else required to solve the problems we face.\n\n - Interact with partners across Product Policy, Platform Integrity, Safety Systems, and Research\n\n - Contribute to the team’s technical strategy, especially for child safety related tools and systems\n\n - Report on impact in a data-driven fashion\n \n\nYou might thrive in this role if you:\n\n - Have a strong software engineering foundation and enjoy owning systems end-to-end—from infrastructure and data ingestion to frontend tooling\n\n - Are energized by working at the frontier of AI capabilities, integrating new models and APIs into practical systems\n\n - Have experience building and operating large-scale data pipelines or search/retrieval systems\n\n - Are proficient in Python and/or TypeScript, and familiar with tools like Spark, Kafka, Flink, data warehouses, and SQL\n\n - Take a product-minded approach, design with user workflows in mind, and iterate quickly based on feedback\n\n - Favor pragmatic solutions and can ship in hacky, low-support environments when needed\n\n - Are comfortable navigating ambiguity and open-ended problem spaces with evolving goals\n\n - Have prior experience working on engineering for high-severity harms\n\n - Bring intuition for the pain points and workflows of operations and investigative teams, and curiosity about solving complex investigations\n\n - Bonus: prior knowledge of child-safety-specific challenges such as secure handling of quarantined content and reporting to NCMEC\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $385K","compensationTiers":[{"id":"727958d3-b96f-4992-a02c-0e6991143b84","tierSummary":"$266K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"811a39d2-70e7-4180-8968-bdc35cf3824d","summary":"$266K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000},{"id":"571dc0de-1327-40fc-8aae-75b5bad0fe2a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"83ef2875-3b91-4f4d-88c5-68317e56d039","title":"Internal Communications, Research and Product","department":"Communications","team":"Communications","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T22:06:11.250+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/83ef2875-3b91-4f4d-88c5-68317e56d039","applyUrl":"https://jobs.ashbyhq.com/openai/83ef2875-3b91-4f4d-88c5-68317e56d039/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that AGI benefits all of humanity. Our Internal Communications team helps employees stay informed, connected, and engaged so they can focus on building and deploying safe and impactful AI. We partner across the company to explain what’s being built, why it matters, and how it connects to our strategy and mission.
About the Role
We’re looking for an internal communications professional to help employees understand the work happening across OpenAI’s research and product organizations. You’ll translate technical developments, product milestones, and team priorities into clear, useful communications that connect people to the work and to one another.
Reporting to the Internal Communications lead for Research and Product, you’ll be the second member of the team dedicated to this part of OpenAI. You’ll independently own specific communications programs and projects within the broader strategy, build trusted relationships with technical teams, and identify stories and information employees need to hear. You’ll also help build practical processes that allow a small team to support a broad and fast-moving organization.
This role requires strong writing and editing skills, technical curiosity, and sound judgment. You should enjoy asking questions, making sense of complex information, and moving work forward independently, with guidance from your manager on broader strategy and sensitive issues.
This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own recurring communications programs that help employees understand research and product priorities, progress, and upcoming milestones.
Lead communications for defined projects and initiatives, developing plans, gathering input, drafting content, coordinating reviews, and managing delivery.
Translate complex technical and research concepts into accurate, accessible stories for employees with different levels of technical knowledge.
Build trusted relationships with researchers, product managers, engineers, and cross-functional partners to stay close to their work, identify important developments, and surface communication needs.
Write and edit content across internal channels, including leadership and org updates, Slack posts, FAQs, explainers, and All Hands materials.
Develop demos, research deep dives, and Q&A sessions that help employees hear directly from technical teams, including shaping content and preparing speakers.
Maintain and improve communications workflows, including editorial planning, templates, review processes, and shared resources that keep information timely and easy to find.
Use employee questions and feedback to improve communications, identifying gaps in understanding and recommending follow-up content or changes to format and cadence.
Partner with your manager on major announcements and organizational changes, owning defined workstreams and flagging sensitive issues, dependencies, and decisions that need leadership input.
You might thrive in this role if you:
Have 5+ years of experience in internal communications, product communications, journalism, or a related field, ideally with exposure to research or technical teams.
Bring strong writing, editing, and storytelling skills, with an emphasis on clarity, accuracy, and making information useful to the audience.
Have independently managed communications projects from planning through delivery, coordinating stakeholders and balancing competing deadlines.
Are curious about AI, research, and product development, and comfortable asking questions until you understand a topic well enough to explain it.
Build strong working relationships and can gather input, offer editorial guidance, and keep projects moving with busy partners.
Exercise sound judgment with sensitive information and ambiguity, and know when to make a decision independently or seek guidance.
Enjoy creating practical, repeatable processes that improve the quality and consistency of communications.
Respond well to feedback and adapt as priorities change.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that AGI benefits all of humanity. Our Internal Communications team helps employees stay informed, connected, and engaged so they can focus on building and deploying safe and impactful AI. We partner across the company to explain what’s being built, why it matters, and how it connects to our strategy and mission.\n\n\n\nAbout the Role\n\nWe’re looking for an internal communications professional to help employees understand the work happening across OpenAI’s research and product organizations. You’ll translate technical developments, product milestones, and team priorities into clear, useful communications that connect people to the work and to one another.\n\n\n\nReporting to the Internal Communications lead for Research and Product, you’ll be the second member of the team dedicated to this part of OpenAI. You’ll independently own specific communications programs and projects within the broader strategy, build trusted relationships with technical teams, and identify stories and information employees need to hear. You’ll also help build practical processes that allow a small team to support a broad and fast-moving organization.\n\n\n\nThis role requires strong writing and editing skills, technical curiosity, and sound judgment. You should enjoy asking questions, making sense of complex information, and moving work forward independently, with guidance from your manager on broader strategy and sensitive issues.\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Own recurring communications programs that help employees understand research and product priorities, progress, and upcoming milestones.\n\n - Lead communications for defined projects and initiatives, developing plans, gathering input, drafting content, coordinating reviews, and managing delivery.\n\n - Translate complex technical and research concepts into accurate, accessible stories for employees with different levels of technical knowledge.\n\n - Build trusted relationships with researchers, product managers, engineers, and cross-functional partners to stay close to their work, identify important developments, and surface communication needs.\n\n - Write and edit content across internal channels, including leadership and org updates, Slack posts, FAQs, explainers, and All Hands materials.\n\n - Develop demos, research deep dives, and Q&A sessions that help employees hear directly from technical teams, including shaping content and preparing speakers.\n\n - Maintain and improve communications workflows, including editorial planning, templates, review processes, and shared resources that keep information timely and easy to find.\n\n - Use employee questions and feedback to improve communications, identifying gaps in understanding and recommending follow-up content or changes to format and cadence.\n\n - Partner with your manager on major announcements and organizational changes, owning defined workstreams and flagging sensitive issues, dependencies, and decisions that need leadership input.\n \n \n\nYou might thrive in this role if you:\n\n - Have 5+ years of experience in internal communications, product communications, journalism, or a related field, ideally with exposure to research or technical teams.\n\n - Bring strong writing, editing, and storytelling skills, with an emphasis on clarity, accuracy, and making information useful to the audience.\n\n - Have independently managed communications projects from planning through delivery, coordinating stakeholders and balancing competing deadlines.\n\n - Are curious about AI, research, and product development, and comfortable asking questions until you understand a topic well enough to explain it.\n\n - Build strong working relationships and can gather input, offer editorial guidance, and keep projects moving with busy partners.\n\n - Exercise sound judgment with sensitive information and ambiguity, and know when to make a decision independently or seek guidance.\n\n - Enjoy creating practical, repeatable processes that improve the quality and consistency of communications.\n\n - Respond well to feedback and adapt as priorities change.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$171K – $190K • Offers Equity","scrapeableCompensationSalarySummary":"$171K - $190K","compensationTiers":[{"id":"f49cd64a-0a12-41a5-9f57-f3fdeb5908bb","tierSummary":"$171K – $190K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0f1444ad-a3b2-4811-955f-36a6c75897d1","summary":"$171K – $190K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":171000,"maxValue":190000},{"id":"840f4b82-bd1c-4cba-8a4b-4e145a0f41f6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":171000,"maxValue":190000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4aa1dcbf-166a-4538-ae4e-08cf39c7ff23","title":"Head of Employee Tech & Experience (ETX)","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T22:17:53.988+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4aa1dcbf-166a-4538-ae4e-08cf39c7ff23","applyUrl":"https://jobs.ashbyhq.com/openai/4aa1dcbf-166a-4538-ae4e-08cf39c7ff23/application","descriptionHtml":"Employee Tech & Experience (ETX) helps people at OpenAI do their most ambitious work. Across Helpdesk, Executive Support, Systems Operations, Logistics and AV, we make technology simple, reliable and secure. Employee needs guide what we build, improve and choose to eliminate.
Reporting to the Head of Global IT, you’ll lead ETX globally, building on the team’s capabilities and customer-zero work to continually advance the employee experience. You’ll shape ETX’s strategy, investment priorities and operating model in partnership with leadership across the company, turning new capabilities into measurable amplification. You’ll develop leaders and strengthen teams where people feel valued, own meaningful work and enjoy working together.
This role is based at our San Francisco headquarters and requires an in-office presence.
Lead the next stage of ETX’s global growth across Helpdesk, SysOps, Logistics and AV, with a shared strategy and accountability for employee outcomes.
Continually elevate the employee experience through research and design, directing investment to simplify entire user journeys, remove unnecessary effort and amplify what employees can accomplish.
Accelerate ETX’s agent-led and customer-zero work as capabilities advance: continually challenge which workflows need to exist, extend what agents can own end to end and evolve the operating model to deliver measurable amplification.
Develop leaders who earn trust, grow others and sustain an environment where people feel valued, take pride in their work and enjoy working together. Give people meaningful ownership and opportunities to stretch and grow, with clear priorities and sustainable workloads.
Scale global services to support company growth, with clear commitments to reliability, security, responsiveness, and effective controls. Measure performance through employee effort, service quality, and time to resolution.
Shape priorities and investment with leadership across the company, accelerating execution across functions with accountability for adoption and measurable improvements in how employees work.
Translate employee friction into lasting improvements in policy, service design, and ownership. Hold ETX accountable for restoring productivity, communicating with empathy, and addressing the underlying causes of recurring failures.
Have led global organizations through growth and transformation, with measurable improvements in employee experience and reliability.
Start with what employees need. Use research and design to challenge assumptions and remove unnecessary work.
Rethink how the organization works as AI advances, expanding what agents can own and delivering measurable amplification.
Build leadership teams that help people grow, own meaningful work and enjoy working together.
Set direction and investment priorities with leadership across the company. Own execution, adoption and lasting results.
You’ll help people at OpenAI do their most ambitious work. You’ll compound the impact of ETX’s agent-led work, turning advances in AI into measurable amplification, giving people back time and making technology simpler and more reliable as we grow. You’ll develop leaders who grow others, sustaining a culture where people feel valued, own meaningful work and enjoy achieving together what once felt out of reach.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nEmployee Tech & Experience (ETX) helps people at OpenAI do their most ambitious work. Across Helpdesk, Executive Support, Systems Operations, Logistics and AV, we make technology simple, reliable and secure. Employee needs guide what we build, improve and choose to eliminate.\n\n\n\n\nABOUT THE ROLE\n\nReporting to the Head of Global IT, you’ll lead ETX globally, building on the team’s capabilities and customer-zero work to continually advance the employee experience. You’ll shape ETX’s strategy, investment priorities and operating model in partnership with leadership across the company, turning new capabilities into measurable amplification. You’ll develop leaders and strengthen teams where people feel valued, own meaningful work and enjoy working together.\n\nThis role is based at our San Francisco headquarters and requires an in-office presence.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead the next stage of ETX’s global growth across Helpdesk, SysOps, Logistics and AV, with a shared strategy and accountability for employee outcomes.\n\n - Continually elevate the employee experience through research and design, directing investment to simplify entire user journeys, remove unnecessary effort and amplify what employees can accomplish.\n\n - Accelerate ETX’s agent-led and customer-zero work as capabilities advance: continually challenge which workflows need to exist, extend what agents can own end to end and evolve the operating model to deliver measurable amplification.\n\n - Develop leaders who earn trust, grow others and sustain an environment where people feel valued, take pride in their work and enjoy working together. Give people meaningful ownership and opportunities to stretch and grow, with clear priorities and sustainable workloads.\n\n - Scale global services to support company growth, with clear commitments to reliability, security, responsiveness, and effective controls. Measure performance through employee effort, service quality, and time to resolution.\n\n - Shape priorities and investment with leadership across the company, accelerating execution across functions with accountability for adoption and measurable improvements in how employees work.\n\n - Translate employee friction into lasting improvements in policy, service design, and ownership. Hold ETX accountable for restoring productivity, communicating with empathy, and addressing the underlying causes of recurring failures.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have led global organizations through growth and transformation, with measurable improvements in employee experience and reliability.\n\n - Start with what employees need. Use research and design to challenge assumptions and remove unnecessary work.\n\n - Rethink how the organization works as AI advances, expanding what agents can own and delivering measurable amplification.\n\n - Build leadership teams that help people grow, own meaningful work and enjoy working together.\n\n - Set direction and investment priorities with leadership across the company. Own execution, adoption and lasting results.\n \n \n\n\nTHE IMPACT YOU’LL HAVE\n\nYou’ll help people at OpenAI do their most ambitious work. You’ll compound the impact of ETX’s agent-led work, turning advances in AI into measurable amplification, giving people back time and making technology simpler and more reliable as we grow. You’ll develop leaders who grow others, sustaining a culture where people feel valued, own meaningful work and enjoy achieving together what once felt out of reach.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$313K – $347K • Offers Equity","scrapeableCompensationSalarySummary":"$313K - $347K","compensationTiers":[{"id":"5bfd6e0b-4887-4df8-8d04-9a2634100f3f","tierSummary":"$313K – $347K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"60e01f32-d266-493c-af3c-e9cc8db71509","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ebd6f574-76a7-4d43-a456-31b7f7ff72ca","summary":"$313K – $347K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":313000,"maxValue":347000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":313000,"maxValue":347000}]}},{"id":"b3fcdad3-abcb-4612-8fd9-a69e17210f0f","title":"Staff & Software Engineer, Payments & Billing, Consumer Monetization","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-24T17:46:25.964+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b3fcdad3-abcb-4612-8fd9-a69e17210f0f","applyUrl":"https://jobs.ashbyhq.com/openai/b3fcdad3-abcb-4612-8fd9-a69e17210f0f/application","descriptionHtml":"About the Team
Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels.
We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize.
About the Role
We’re looking for experienced Staff+ engineers to evolve the payments, billing, and subscription capabilities that support OpenAI’s growing product portfolio.
You’ll tackle problems where correctness, reliability, and flexibility are essential: supporting new billing requirements, managing the billing lifecycle, synchronizing state across internal systems and external providers, and enabling new products and commercial models.
Your work may span several areas based on your expertise and team priorities:
Billing and monetization capabilities: Extend billing capabilities and improve integrations and state consistency across systems to support new products and business models.
Subscriptions: Orchestrate purchases, renewals, plan changes, cancellations, and recovery, ensuring customers are charged correctly and receive the right benefits.
Payments: Expand payment capabilities through processor integrations, routing, and broader payment-method coverage.
Risk and integrity: Partner with risk and integrity teams to integrate controls into purchasing flows, reducing abuse while protecting legitimate customer experiences.
You’ll help set technical direction while remaining hands-on in implementation and delivery. This is an opportunity to solve complex engineering problems at scale, connect architecture decisions to customer and business outcomes, and help other engineers take on broader ownership.
This role is based in San Francisco, with three days per week in the office.
In this role, you will:
Architect and build shared services and APIs that make billing, subscription, and payment capabilities easier to adopt and extend across products.
Design lifecycle orchestration and state synchronization across internal services, billing vendors, payment processors, and app stores.
Solve correctness and recovery problems involving asynchronous events, partial failures, retries, and reconciliation.
Improve payment success and resilience through processor integrations, routing, and recovery strategies.
Work with risk and integrity teams to incorporate abuse prevention into purchasing flows while maintaining a reliable customer experience.
Build testing, observability, and operational tooling that make failures easier to detect, diagnose, and resolve.
Lead initiatives from problem definition and technical design through implementation, rollout, and ongoing operation.
Partner with Product, Finance, Operations, and engineering teams to balance immediate launch needs with long-term platform investments.
Provide technical leadership through hands-on development, design reviews, and mentorship.
You might thrive in this role if you:
Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams.
Have deep experience designing, building, and operating backend or distributed systems in production.
Reason carefully about data modeling, state transitions, idempotency, consistency, concurrency, and failure recovery.
Have built systems where correctness and reliability are critical, including integrations with external providers and complex dependencies.
Combine strong technical judgment with product and business understanding, making pragmatic decisions as requirements evolve.
Bring clarity to ambiguous problems and communicate effectively with technical and non-technical partners.
Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership.
Experience in payments, billing, subscriptions, memberships, e-commerce, offers, promotions, or other transactional platforms is particularly valuable. We also welcome engineers with exceptional distributed systems experience who are motivated to develop expertise in these domains.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nConsumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels.\n\nWe own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize.\n\nAbout the Role\n\nWe’re looking for experienced Staff+ engineers to evolve the payments, billing, and subscription capabilities that support OpenAI’s growing product portfolio.\n\nYou’ll tackle problems where correctness, reliability, and flexibility are essential: supporting new billing requirements, managing the billing lifecycle, synchronizing state across internal systems and external providers, and enabling new products and commercial models.\n\nYour work may span several areas based on your expertise and team priorities:\n\n - Billing and monetization capabilities: Extend billing capabilities and improve integrations and state consistency across systems to support new products and business models.\n\n - Subscriptions: Orchestrate purchases, renewals, plan changes, cancellations, and recovery, ensuring customers are charged correctly and receive the right benefits.\n\n - Payments: Expand payment capabilities through processor integrations, routing, and broader payment-method coverage.\n\n - Risk and integrity: Partner with risk and integrity teams to integrate controls into purchasing flows, reducing abuse while protecting legitimate customer experiences.\n\nYou’ll help set technical direction while remaining hands-on in implementation and delivery. This is an opportunity to solve complex engineering problems at scale, connect architecture decisions to customer and business outcomes, and help other engineers take on broader ownership.\n\nThis role is based in San Francisco, with three days per week in the office.\n\nIn this role, you will:\n\n - Architect and build shared services and APIs that make billing, subscription, and payment capabilities easier to adopt and extend across products.\n\n - Design lifecycle orchestration and state synchronization across internal services, billing vendors, payment processors, and app stores.\n\n - Solve correctness and recovery problems involving asynchronous events, partial failures, retries, and reconciliation.\n\n - Improve payment success and resilience through processor integrations, routing, and recovery strategies.\n\n - Work with risk and integrity teams to incorporate abuse prevention into purchasing flows while maintaining a reliable customer experience.\n\n - Build testing, observability, and operational tooling that make failures easier to detect, diagnose, and resolve.\n\n - Lead initiatives from problem definition and technical design through implementation, rollout, and ongoing operation.\n\n - Partner with Product, Finance, Operations, and engineering teams to balance immediate launch needs with long-term platform investments.\n\n - Provide technical leadership through hands-on development, design reviews, and mentorship.\n\nYou might thrive in this role if you:\n\n - Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams.\n\n - Have deep experience designing, building, and operating backend or distributed systems in production.\n\n - Reason carefully about data modeling, state transitions, idempotency, consistency, concurrency, and failure recovery.\n\n - Have built systems where correctness and reliability are critical, including integrations with external providers and complex dependencies.\n\n - Combine strong technical judgment with product and business understanding, making pragmatic decisions as requirements evolve.\n\n - Bring clarity to ambiguous problems and communicate effectively with technical and non-technical partners.\n\n - Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership.\n\nExperience in payments, billing, subscriptions, memberships, e-commerce, offers, promotions, or other transactional platforms is particularly valuable. We also welcome engineers with exceptional distributed systems experience who are motivated to develop expertise in these domains.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"e170615d-a9c0-49ef-9852-310ab65303cd","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"dd4c8687-2a7f-4261-a0f2-7078843eac56","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"dc17b0e8-0f08-4fc0-906b-f03cad90b1d9","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"d49e09b0-9ebe-4ed6-bc0a-8b6a394a9756","title":"Manager, Revenue Accounting, Technical (Strategic Commercial Deals)","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-22T22:09:03.903+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d49e09b0-9ebe-4ed6-bc0a-8b6a394a9756","applyUrl":"https://jobs.ashbyhq.com/openai/d49e09b0-9ebe-4ed6-bc0a-8b6a394a9756/application","descriptionHtml":"About the Team
OpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity.
Within Finance, the Revenue Accounting, Technical team partners with Product, Strategic Partnerships, Business Development, Growth, Legal, Deal Desk, GTM, Strategic Finance, Revenue Accounting, and Finance Systems to enable scalable, operationally sound monetization. We advise on commercial and contract design, establish clear accounting positions under ASC 606, and translate those conclusions into repeatable processes, systems, controls, and reporting.
About the Role
We’re looking for a Manager of Revenue Accounting, Technical to drive the end-to-end technical revenue and operational workstream for OpenAI’s strategic commercial deals—from early structuring and deal-desk review through contracting, launch, and ongoing governance.
Reporting to the Head of Revenue Accounting, Technical, you will serve as a key revenue advisor for complex and non-standard strategic deals, translating commercial objectives into revenue models that are economically sound, accounting-compliant, and operationally executable. You will partner with senior team members on the most novel or high-risk matters across strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, joint go-to-market initiatives, research collaborations, and other emerging commercial structures.
You will engage from the earliest stages of a deal to shape economics, pricing, commercial terms, contract language, and product design; define the supporting data, billing, settlement, reporting, systems, controls, and revenue-recognition model; and drive cross-functional readiness through launch. After launch, you will help govern amendments, monitor whether the model is operating as intended, resolve execution issues, and evolve the approach as the partnership or business model changes.
This role requires strong technical accounting judgment, commercial fluency, clear cross-functional communication, and the ability to independently drive complex workstreams while knowing when to seek input or escalate.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the day-to-day technical revenue workstream for a portfolio of strategic commercial deals from initial concept and term-sheet development through contracting, launch readiness, post-launch changes, and ongoing governance.
Build and pressure-test revenue models for strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share arrangements, and other emerging commercial models, including pricing, minimum commitments, incentives, credits, variable consideration, usage mechanics, and settlement flows.
Partner through the deal-desk process with Strategic Partnerships, Product, GTM, Strategic Finance, Legal, GTM Deal Desk, Tax, Finance Systems, and Revenue Operations to shape deal economics, pricing, contract terms, product configuration, and operational design from initial proposal through approval and launch.
Assist senior team members in evaluating complex transactions under ASC 606, including principal-versus-agent considerations, gross-versus-net presentation, performance obligations, variable consideration, contract combinations, commitments, credits, incentives, and related-party considerations, escalating precedent-setting judgments for senior review.
Translate technical conclusions into required commercial and contract terms, practical deal-desk guidance, approval guardrails, and clear intake, escalation, and decision-making processes for material deals, amendments, and renewals.
Design revenue models end to end by defining the contracting, product, data, order-to-cash, usage, billing, invoicing, settlement, reconciliation, reporting, systems, and control requirements needed to operate them; partner with operational teams to build, test, document, and scale the resulting processes.
Lead cross-functional launch readiness for strategic deals, validate that systems, data, billing, reporting, and controls reflect the approved structure, and help resolve post-launch issues, amendments, or changes in actual deal economics.
Develop clear internal decision materials and operating requirements, coordinate concurrent deal workstreams, and improve the playbooks, templates, and guidance that make strategic-deal execution more consistent and scalable.
You might thrive in this role if you have:
5+ years of technical revenue accounting or related advisory experience, with strong ASC 606 expertise and experience independently owning complex analyses and workstreams.
Experience working in or closely with a deal-desk function to support strategic commercial deals end to end, including complex collaborations, cloud marketplaces, platform distribution, licensing, revenue-share models, or other multi-party transactions.
Demonstrated ability to craft and pressure-test revenue models, influence commercial strategy, pricing, product design, and contract terms, and translate the agreed structure into executable operational flows.
Experience navigating emerging monetization models such as advertising revenue, marketplaces/commerce platforms, or other multi-sided ecosystems is a strong plus.
Strong working knowledge of principal-versus-agent analysis, gross-versus-net presentation, variable consideration, consideration payable to a customer, contract combinations, and complex performance-obligation assessments.
Experience driving cross-functional launch readiness, validating systems and operational processes, and resolving post-launch issues for complex or unfamiliar revenue models.
Experience translating evolving commercial structures into operational revenue models spanning contracting, product setup, usage data, billing, settlement, accounting, reconciliation, reporting, systems, and controls.
Sound commercial judgment and strong communication skills, with the ability to explain complex accounting issues and practical trade-offs to accounting and non-accounting stakeholders.
Demonstrated success managing multiple strategic deals from intake through launch and ongoing governance, improving repeatable processes, and operating effectively in ambiguous, rapidly changing environments; experience mentoring others is valued.
CPA preferred; a mix of Big 4 (or accounting advisory), commercial deal support, and technology industry experience in high-growth environments is highly valued.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity.\n\nWithin Finance, the Revenue Accounting, Technical team partners with Product, Strategic Partnerships, Business Development, Growth, Legal, Deal Desk, GTM, Strategic Finance, Revenue Accounting, and Finance Systems to enable scalable, operationally sound monetization. We advise on commercial and contract design, establish clear accounting positions under ASC 606, and translate those conclusions into repeatable processes, systems, controls, and reporting.\n\n\n\nAbout the Role\n\nWe’re looking for a Manager of Revenue Accounting, Technical to drive the end-to-end technical revenue and operational workstream for OpenAI’s strategic commercial deals—from early structuring and deal-desk review through contracting, launch, and ongoing governance.\n\nReporting to the Head of Revenue Accounting, Technical, you will serve as a key revenue advisor for complex and non-standard strategic deals, translating commercial objectives into revenue models that are economically sound, accounting-compliant, and operationally executable. You will partner with senior team members on the most novel or high-risk matters across strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, joint go-to-market initiatives, research collaborations, and other emerging commercial structures.\n\nYou will engage from the earliest stages of a deal to shape economics, pricing, commercial terms, contract language, and product design; define the supporting data, billing, settlement, reporting, systems, controls, and revenue-recognition model; and drive cross-functional readiness through launch. After launch, you will help govern amendments, monitor whether the model is operating as intended, resolve execution issues, and evolve the approach as the partnership or business model changes.\n\nThis role requires strong technical accounting judgment, commercial fluency, clear cross-functional communication, and the ability to independently drive complex workstreams while knowing when to seek input or escalate.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Own the day-to-day technical revenue workstream for a portfolio of strategic commercial deals from initial concept and term-sheet development through contracting, launch readiness, post-launch changes, and ongoing governance.\n\n - Build and pressure-test revenue models for strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share arrangements, and other emerging commercial models, including pricing, minimum commitments, incentives, credits, variable consideration, usage mechanics, and settlement flows.\n\n - Partner through the deal-desk process with Strategic Partnerships, Product, GTM, Strategic Finance, Legal, GTM Deal Desk, Tax, Finance Systems, and Revenue Operations to shape deal economics, pricing, contract terms, product configuration, and operational design from initial proposal through approval and launch.\n\n - Assist senior team members in evaluating complex transactions under ASC 606, including principal-versus-agent considerations, gross-versus-net presentation, performance obligations, variable consideration, contract combinations, commitments, credits, incentives, and related-party considerations, escalating precedent-setting judgments for senior review.\n\n - Translate technical conclusions into required commercial and contract terms, practical deal-desk guidance, approval guardrails, and clear intake, escalation, and decision-making processes for material deals, amendments, and renewals.\n\n - Design revenue models end to end by defining the contracting, product, data, order-to-cash, usage, billing, invoicing, settlement, reconciliation, reporting, systems, and control requirements needed to operate them; partner with operational teams to build, test, document, and scale the resulting processes.\n\n - Lead cross-functional launch readiness for strategic deals, validate that systems, data, billing, reporting, and controls reflect the approved structure, and help resolve post-launch issues, amendments, or changes in actual deal economics.\n\n - Develop clear internal decision materials and operating requirements, coordinate concurrent deal workstreams, and improve the playbooks, templates, and guidance that make strategic-deal execution more consistent and scalable.\n\n\n\nYou might thrive in this role if you have:\n\n - 5+ years of technical revenue accounting or related advisory experience, with strong ASC 606 expertise and experience independently owning complex analyses and workstreams.\n\n - Experience working in or closely with a deal-desk function to support strategic commercial deals end to end, including complex collaborations, cloud marketplaces, platform distribution, licensing, revenue-share models, or other multi-party transactions.\n\n - Demonstrated ability to craft and pressure-test revenue models, influence commercial strategy, pricing, product design, and contract terms, and translate the agreed structure into executable operational flows.\n\n - Experience navigating emerging monetization models such as advertising revenue, marketplaces/commerce platforms, or other multi-sided ecosystems is a strong plus.\n\n - Strong working knowledge of principal-versus-agent analysis, gross-versus-net presentation, variable consideration, consideration payable to a customer, contract combinations, and complex performance-obligation assessments.\n\n - Experience driving cross-functional launch readiness, validating systems and operational processes, and resolving post-launch issues for complex or unfamiliar revenue models.\n\n - Experience translating evolving commercial structures into operational revenue models spanning contracting, product setup, usage data, billing, settlement, accounting, reconciliation, reporting, systems, and controls.\n\n - Sound commercial judgment and strong communication skills, with the ability to explain complex accounting issues and practical trade-offs to accounting and non-accounting stakeholders.\n\n - Demonstrated success managing multiple strategic deals from intake through launch and ongoing governance, improving repeatable processes, and operating effectively in ambiguous, rapidly changing environments; experience mentoring others is valued.\n\n - CPA preferred; a mix of Big 4 (or accounting advisory), commercial deal support, and technology industry experience in high-growth environments is highly valued.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$162K – $180K • Offers Equity","scrapeableCompensationSalarySummary":"$162K - $180K","compensationTiers":[{"id":"184e7141-ba06-41be-8527-c7a0c5f96732","tierSummary":"$162K – $180K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c73d189f-41f0-4ce6-87bd-13f0031bbc23","summary":"$162K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":180000},{"id":"9ea4ea0a-932e-4e62-8b1d-a09c6223fc7a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":180000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0681fa01-76c2-47da-9ebd-b4677521e049","title":"Head of Sourcing Enablement & Delivery","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-23T15:47:49.183+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0681fa01-76c2-47da-9ebd-b4677521e049","applyUrl":"https://jobs.ashbyhq.com/openai/0681fa01-76c2-47da-9ebd-b4677521e049/application","descriptionHtml":"Strategic Sourcing & Procurement helps OpenAI secure the products, services, and partnerships that support our research, build our products, and grow our business. We work with teams across the company to make sound commercial decisions and move important work forward.
As OpenAI grows, we are rethinking how sourcing works: bringing expertise into decisions earlier, simplifying contracting, and using AI to give Procurement more time for judgment and strategic work. What we learn internally—and through our supplier and enterprise-buyer relationships—can also inform better products, partnerships, and industry adoption.
We’re looking for a senior leader to head Sourcing Enablement & Delivery, leading sourcing operational delivery, contracting enablement, and AI transformation—and building Procurement’s contribution to OpenAI’s commercial growth. You will build the teams, systems, service model, and cross-functional partnerships that enable sourcing and contracting at scale, helping teams move quickly without losing commercial discipline or accountability.
You will partner with GTM, Sales, and Partnerships to develop Procurement’s contribution to OpenAI adoption and commercial growth. Bring procurement-industry knowledge, buyer insights, and lessons from internal AI use into customer engagement, product feedback, and opportunities across the procurement ecosystem.
Reporting to the Head of Strategic Sourcing, you will manage the Sourcing Delivery and Contract Management leaders and shape this new function’s priorities, team, and measures of success.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
A focused roadmap: clear choices about what to build first, what to defer, and how progress will be measured.
Stronger delivery: capable leaders and teams, faster execution, less rework, and fewer unresolved ownership gaps.
AI adoption: sustained use of AI-enabled capabilities, with measurable gains in quality, capacity, and user experience.
Commercial results: increased OpenAI adoption across the procurement industry and a measurable contribution to commercial growth, consistent with independent supplier selection and purchasing decisions.
Build and lead the organization. Hire and develop managers, coach performance, and build succession and leadership depth. Decide how employees, contractors, delivery partners, and AI share the work. Hold leaders accountable for results, capacity, and team health.
Own sourcing enablement and delivery operations. Set service commitments and quality standards with the Delivery and Contract Management leaders. Match support to deal complexity and risk, and use internal customer feedback to improve the service. Category and Sourcing leads retain ownership of their strategies and deals, including supplier selection, negotiations, and purchasing.
Lead the sourcing operating rhythm. Bring demand, priorities, and capacity into one forward plan, informed by workload and performance data. Work with category leaders to make tradeoffs, resolve dependencies, and follow through on commitments. Provide inputs to Procurement-wide planning and functional business reviews.
Strengthen contracting. Partner with Legal and Procurement Operations/COE on contract lifecycle management, approved templates, and negotiation playbooks that improve quality and free category teams to focus on strategic deals.
Lead RACI development. Define responsibilities, decision rights, handoffs, and escalation paths within Procurement and across partner teams. Define how the team prioritizes work, allocates resources, and resolves delivery issues.
Create mechanisms to bring sourcing into decisions earlier: connect business demand, supplier activity, and renewals—including work outside formal intake—with Sourcing teams, so options can be shaped before commitments and Finance and cross-functional teams can have better visibility.
Build and prove AI-enabled ways of working. Own use-case priorities, adoption, and business outcomes for sourcing and contracting experiences that begin in ChatGPT and connect to trusted enterprise systems. Partner with Finance Enterprise Technology on technical delivery and with Legal, Security, and Operations on controls and support, including preserving access restrictions and contractual commitments. Turn what works into reusable capabilities, demonstrations, and product feedback.
Define Procurement’s commercial-enablement approach with GTM, Partnerships, Legal, and Compliance including program scope, decision rights, purchasing independence, and information-sharing boundaries. Lead Procurement’s analysis, coordination, and follow-through for approved programs; GTM owns customer sales. Maintain independent purchasing decision-making and identify and escalate any proposed linkage between OpenAI’s purchasing commitments and customer sales.
Help define goals and measures of success for Procurement’s contribution to OpenAI adoption and commercial growth with Sourcing leadership and cross-functional partners.
Bring procurement-buyer expertise into GTM. Own this team’s buyer insights and use cases. Work with Marketing, Sales, Product, Customer Success, and Partnerships to shape demonstrations, industry content, and customer conversations, using examples approved for external use.
Drive OpenAI adoption across the procurement industry. Work with Sourcing leadership, partners and GTM to explore how Procurement third-parties and partners can adopt and distribute OpenAI capabilities. Contribute industry expertise and evidence from internal use; GTM and Partnerships own commercialization.
Partner with Legal and Compliance to embed business-integrity and confidentiality safeguards; implement required disclosures, recusals, and independent-decision making arrangements.
Have 12+ years of experience in strategic sourcing, procurement, vendor management, or commercial leadership, with strong judgment about supplier choices, negotiations, contracts, and risk.
Have built or transformed a procurement capability through rapid growth or change, with clear evidence of better execution, commercial outcomes, or user experience.
Have managed managers and developed strong teams through hiring, coaching, performance management, succession planning, and thoughtful use of internal and external capacity.
Have worked in or closely with marketing, sales, or commercial teams, ideally serving procurement buyers. You can turn customer needs into use cases and business cases, and deliver commercial results with partner teams.
Know the procurement industry—its buyers, technology providers, service firms, and buying priorities. You understand how to sell to Procurement, including how buyers assess risk, negotiate, and secure internal support.
Use industry analysts, market research, buyer conversations, and professional networks to form a point of view on emerging trends and inform roadmaps, partnerships, and GTM priorities.
Have turned AI, automation, or enterprise technology into capabilities people use. You can work with technical partners, drive adoption, measure improvements, and recognize where human judgment remains essential.
Can set direction when the path is not defined. You prioritize work and resources, explain tradeoffs plainly, and earn support from teams you do not manage. You are curious about AI and willing to test, learn, and change course.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nStrategic Sourcing & Procurement helps OpenAI secure the products, services, and partnerships that support our research, build our products, and grow our business. We work with teams across the company to make sound commercial decisions and move important work forward.\n\nAs OpenAI grows, we are rethinking how sourcing works: bringing expertise into decisions earlier, simplifying contracting, and using AI to give Procurement more time for judgment and strategic work. What we learn internally—and through our supplier and enterprise-buyer relationships—can also inform better products, partnerships, and industry adoption.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a senior leader to head Sourcing Enablement & Delivery, leading sourcing operational delivery, contracting enablement, and AI transformation—and building Procurement’s contribution to OpenAI’s commercial growth. You will build the teams, systems, service model, and cross-functional partnerships that enable sourcing and contracting at scale, helping teams move quickly without losing commercial discipline or accountability.\n\nYou will partner with GTM, Sales, and Partnerships to develop Procurement’s contribution to OpenAI adoption and commercial growth. Bring procurement-industry knowledge, buyer insights, and lessons from internal AI use into customer engagement, product feedback, and opportunities across the procurement ecosystem.\n\nReporting to the Head of Strategic Sourcing, you will manage the Sourcing Delivery and Contract Management leaders and shape this new function’s priorities, team, and measures of success.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nPRIORITIES AND WHAT SUCCESS LOOKS LIKE\n\n - A focused roadmap: clear choices about what to build first, what to defer, and how progress will be measured.\n\n - Stronger delivery: capable leaders and teams, faster execution, less rework, and fewer unresolved ownership gaps.\n\n - AI adoption: sustained use of AI-enabled capabilities, with measurable gains in quality, capacity, and user experience.\n\n - Commercial results: increased OpenAI adoption across the procurement industry and a measurable contribution to commercial growth, consistent with independent supplier selection and purchasing decisions.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and lead the organization. Hire and develop managers, coach performance, and build succession and leadership depth. Decide how employees, contractors, delivery partners, and AI share the work. Hold leaders accountable for results, capacity, and team health.\n\n - Own sourcing enablement and delivery operations. Set service commitments and quality standards with the Delivery and Contract Management leaders. Match support to deal complexity and risk, and use internal customer feedback to improve the service. Category and Sourcing leads retain ownership of their strategies and deals, including supplier selection, negotiations, and purchasing.\n\n - Lead the sourcing operating rhythm. Bring demand, priorities, and capacity into one forward plan, informed by workload and performance data. Work with category leaders to make tradeoffs, resolve dependencies, and follow through on commitments. Provide inputs to Procurement-wide planning and functional business reviews.\n\n - Strengthen contracting. Partner with Legal and Procurement Operations/COE on contract lifecycle management, approved templates, and negotiation playbooks that improve quality and free category teams to focus on strategic deals.\n\n - Lead RACI development. Define responsibilities, decision rights, handoffs, and escalation paths within Procurement and across partner teams. Define how the team prioritizes work, allocates resources, and resolves delivery issues.\n\n - Create mechanisms to bring sourcing into decisions earlier: connect business demand, supplier activity, and renewals—including work outside formal intake—with Sourcing teams, so options can be shaped before commitments and Finance and cross-functional teams can have better visibility.\n\n - Build and prove AI-enabled ways of working. Own use-case priorities, adoption, and business outcomes for sourcing and contracting experiences that begin in ChatGPT and connect to trusted enterprise systems. Partner with Finance Enterprise Technology on technical delivery and with Legal, Security, and Operations on controls and support, including preserving access restrictions and contractual commitments. Turn what works into reusable capabilities, demonstrations, and product feedback.\n\n - Define Procurement’s commercial-enablement approach with GTM, Partnerships, Legal, and Compliance including program scope, decision rights, purchasing independence, and information-sharing boundaries. Lead Procurement’s analysis, coordination, and follow-through for approved programs; GTM owns customer sales. Maintain independent purchasing decision-making and identify and escalate any proposed linkage between OpenAI’s purchasing commitments and customer sales.\n\n - Help define goals and measures of success for Procurement’s contribution to OpenAI adoption and commercial growth with Sourcing leadership and cross-functional partners.\n\n - Bring procurement-buyer expertise into GTM. Own this team’s buyer insights and use cases. Work with Marketing, Sales, Product, Customer Success, and Partnerships to shape demonstrations, industry content, and customer conversations, using examples approved for external use.\n\n - Drive OpenAI adoption across the procurement industry. Work with Sourcing leadership, partners and GTM to explore how Procurement third-parties and partners can adopt and distribute OpenAI capabilities. Contribute industry expertise and evidence from internal use; GTM and Partnerships own commercialization.\n\n - Partner with Legal and Compliance to embed business-integrity and confidentiality safeguards; implement required disclosures, recusals, and independent-decision making arrangements.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 12+ years of experience in strategic sourcing, procurement, vendor management, or commercial leadership, with strong judgment about supplier choices, negotiations, contracts, and risk.\n\n - Have built or transformed a procurement capability through rapid growth or change, with clear evidence of better execution, commercial outcomes, or user experience.\n\n - Have managed managers and developed strong teams through hiring, coaching, performance management, succession planning, and thoughtful use of internal and external capacity.\n\n - Have worked in or closely with marketing, sales, or commercial teams, ideally serving procurement buyers. You can turn customer needs into use cases and business cases, and deliver commercial results with partner teams.\n\n - Know the procurement industry—its buyers, technology providers, service firms, and buying priorities. You understand how to sell to Procurement, including how buyers assess risk, negotiate, and secure internal support.\n\n - Use industry analysts, market research, buyer conversations, and professional networks to form a point of view on emerging trends and inform roadmaps, partnerships, and GTM priorities.\n\n - Have turned AI, automation, or enterprise technology into capabilities people use. You can work with technical partners, drive adoption, measure improvements, and recognize where human judgment remains essential.\n\n - Can set direction when the path is not defined. You prioritize work and resources, explain tradeoffs plainly, and earn support from teams you do not manage. You are curious about AI and willing to test, learn, and change course.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $385K","compensationTiers":[{"id":"6936a75a-aa20-49a4-acf7-6e02f87f9f56","tierSummary":"$266K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5aff3281-2b5c-47d5-9bb2-ad2699d3f9e6","summary":"$266K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000},{"id":"8cbf4835-6b20-41f1-a7d2-4f1b922aca71","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"98cdff28-940d-48e8-b1d7-a0df38dd16d8","title":"Service Design Program Manager, Support","department":"User Operations","team":"Support Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T00:12:06.048+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/98cdff28-940d-48e8-b1d7-a0df38dd16d8","applyUrl":"https://jobs.ashbyhq.com/openai/98cdff28-940d-48e8-b1d7-a0df38dd16d8/application","descriptionHtml":"About the Team
The User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for a Service Design Program Manager to improve how customers get help across OpenAI’s products. As a hands-on individual contributor within User Operations, you’ll connect customer needs with the people, processes, and systems that shape their support experience.
You’ll own projects from discovery through implementation: researching customer and team needs, mapping support journeys, designing better workflows, and leading cross-functional partners through execution. Success means turning insights into changes that work in practice, and measuring whether those changes improve the experience for customers and the teams supporting them.
In this role, you will:
Work with User Operations teams to design, execute, and report on research, identify opportunities, and drive improvement to OpenAI’s support journeys.
Collaborate closely with Engineering, Product, Support Delivery, and Operations to prioritize opportunities where research can improve product and process decisions and enhance customer experiences.
Demonstrate strong stakeholder management, influence, and communication skills by presenting your research findings and recommendations, and partnering with teams through execution.
Own the end-to-end research and operationalization process, including meeting with stakeholders, analyzing insights, scoping projects and leading execution.
Partner cross-functionally to map customer journeys, including product and support interactions, suggest enhancements, and lead the team through operationalizing the insights
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
You might thrive in this role if you have:
8+ years of relevant experience in service design or closely related roles, with demonstrated ownership of service improvements from research through implementation and evaluation.
A bachelor’s degree in Service Design, Interaction Design, Human-Computer Interaction, Human Factors, or a related field, or equivalent practical experience.
Strong qualitative research and synthesis skills and the ability to combine customer insights with operational data.
Experience designing across customer touchpoints, internal workflows, and systems, including the handoffs between teams.
Proven experience leading ambiguous projects that span across product, engineering, and support operations teams into practical solutions.
Experience using AI tools to support research synthesis, explore service design options, and prototype workflows, with sound judgment about when to use them, how to validate their outputs, and where human input is essential.
Clear written, verbal, and visual communication skills, with the ability to explain design decisions, navigate tradeoffs, and build alignment across varying levels of seniority.
A hands-on approach and the persistence to follow work through rollout, adoption, and evaluation.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe User Operations team (Support) is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re looking for a Service Design Program Manager to improve how customers get help across OpenAI’s products. As a hands-on individual contributor within User Operations, you’ll connect customer needs with the people, processes, and systems that shape their support experience.\n\nYou’ll own projects from discovery through implementation: researching customer and team needs, mapping support journeys, designing better workflows, and leading cross-functional partners through execution. Success means turning insights into changes that work in practice, and measuring whether those changes improve the experience for customers and the teams supporting them.\n\nIn this role, you will:\n\n - Work with User Operations teams to design, execute, and report on research, identify opportunities, and drive improvement to OpenAI’s support journeys.\n\n - Collaborate closely with Engineering, Product, Support Delivery, and Operations to prioritize opportunities where research can improve product and process decisions and enhance customer experiences.\n\n - Demonstrate strong stakeholder management, influence, and communication skills by presenting your research findings and recommendations, and partnering with teams through execution.\n\n - Own the end-to-end research and operationalization process, including meeting with stakeholders, analyzing insights, scoping projects and leading execution.\n\n - Partner cross-functionally to map customer journeys, including product and support interactions, suggest enhancements, and lead the team through operationalizing the insights\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nYou might thrive in this role if you have:\n\n - 8+ years of relevant experience in service design or closely related roles, with demonstrated ownership of service improvements from research through implementation and evaluation.\n\n - A bachelor’s degree in Service Design, Interaction Design, Human-Computer Interaction, Human Factors, or a related field, or equivalent practical experience.\n\n - Strong qualitative research and synthesis skills and the ability to combine customer insights with operational data.\n\n - Experience designing across customer touchpoints, internal workflows, and systems, including the handoffs between teams.\n\n - Proven experience leading ambiguous projects that span across product, engineering, and support operations teams into practical solutions.\n\n - Experience using AI tools to support research synthesis, explore service design options, and prototype workflows, with sound judgment about when to use them, how to validate their outputs, and where human input is essential.\n\n - Clear written, verbal, and visual communication skills, with the ability to explain design decisions, navigate tradeoffs, and build alignment across varying levels of seniority.\n\n - A hands-on approach and the persistence to follow work through rollout, adoption, and evaluation.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $310K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $310K","compensationTiers":[{"id":"06e286a7-1c3c-4baa-96e9-dad9f647c9de","tierSummary":"$216K – $310K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d574fd19-fc8b-4a9a-b240-4b97727d401e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"62b1e774-1cd6-470e-abf5-c7eb194586b6","summary":"$216K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":310000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":310000}]}},{"id":"137e3df0-2bd4-4ad4-8edb-8455a7fdc912","title":"Product Manager, Technology Vertical","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-23T05:20:59.131+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/137e3df0-2bd4-4ad4-8edb-8455a7fdc912","applyUrl":"https://jobs.ashbyhq.com/openai/137e3df0-2bd4-4ad4-8edb-8455a7fdc912/application","descriptionHtml":"About the Team
The Technology Vertical team builds within Core Products. The team’s mission is to transform every major function in a technology company with AI to drive higher economic output, while people remain owners of the outcomes: setting intent, applying judgment and craft, directing iteration, and owning the result.
About the Role
As a Product Manager on the Technology Vertical team, you will shape how knowledge workers use AI in their daily work. You’ll craft enterprise products at the intersection of novel research capabilities and genuine enterprise needs, driving the full feedback loop from research, to product, to OpenAI’s own enterprise functions, to the broader Technology Vertical.
This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the product roadmap for a line of business within tech verticals, using OpenAI’s organization to test, refine, and scale new workflows.
Develop the ecosystem strategy across technology partners in your line of business
You might thrive in this role if you:
Have built enterprise products for non-developer knowledge workers and understand the needs of both individual contributors and organizational buyers.
Can turn complex workflows, integrations, and permission requirements into clear product decisions.
Are comfortable developing a strategy while working closely with engineers, customers, and cross-functional partners to ship and learn.
Bring strong judgment about which vertical-specific needs should become reusable capabilities across a broader product.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe Technology Vertical team builds within Core Products. The team’s mission is to transform every major function in a technology company with AI to drive higher economic output, while people remain owners of the outcomes: setting intent, applying judgment and craft, directing iteration, and owning the result.\n\nAbout the Role\nAs a Product Manager on the Technology Vertical team, you will shape how knowledge workers use AI in their daily work. You’ll craft enterprise products at the intersection of novel research capabilities and genuine enterprise needs, driving the full feedback loop from research, to product, to OpenAI’s own enterprise functions, to the broader Technology Vertical.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own the product roadmap for a line of business within tech verticals, using OpenAI’s organization to test, refine, and scale new workflows.\n\n - Develop the ecosystem strategy across technology partners in your line of business\n\nYou might thrive in this role if you:\n\n - Have built enterprise products for non-developer knowledge workers and understand the needs of both individual contributors and organizational buyers.\n\n - Can turn complex workflows, integrations, and permission requirements into clear product decisions.\n\n - Are comfortable developing a strategy while working closely with engineers, customers, and cross-functional partners to ship and learn.\n\n - Bring strong judgment about which vertical-specific needs should become reusable capabilities across a broader product.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $385K","compensationTiers":[{"id":"d6a9c39d-f5fc-4731-bf3c-f5c308771d4d","tierSummary":"$266K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"db9db802-6347-40fd-8ccb-d9a3f7dd35a9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7166752a-ccb8-4809-b91e-33e1d0628cf2","summary":"$266K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":385000}]}},{"id":"74b9aa04-0b9d-459a-9e2d-0e43fae67a79","title":"Applied Risk Standards Architect","department":"Global Affairs","team":"Global Affairs","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}}],"publishedAt":"2026-09-23T16:23:02.672+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/74b9aa04-0b9d-459a-9e2d-0e43fae67a79","applyUrl":"https://jobs.ashbyhq.com/openai/74b9aa04-0b9d-459a-9e2d-0e43fae67a79/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission.
About the role
OpenAI is looking for an Applied Risk Standards Architect to lead standards work for applied risk in applications, including mental health, youth safety, age assurance, functional efficacy, reliability, and privacy-related risks. You will help turn internal research, safety policies, and evaluation methods into technically sound, measurable, and adaptable standards that build public trust and support responsible deployment.
This role sits within our AI standards and global assurance function in Global Affairs. Working closely with Safety Systems, Research, Product, Model Policy, Legal, and third-party evaluators, you will author proposals, negotiate requirements, and represent OpenAI in priority standards bodies. You will take on the drafting and external engagement needed to advance this work, enabling technical experts to focus on the underlying methods and evidence. You will also bring emerging requirements back into internal planning before they become established expectations.
Alongside this primary portfolio, you will support the AI Standards and Global Assurance Lead on frontier AI assurance, contributing to risk-management standards, evaluation and benchmarking requirements, and approaches to independent assessment.
The role connects technical practice with external standards. It does not replace the teams responsible for evaluation methods, safety decisions, controls, internal compliance, or implementation. You will own standards drafting, review coordination, negotiation, and assessment-design contributions within an agreed mandate.
In this role, you will
Lead the development of applied AI risk standards. This includes working with technical and policy teams to define and advance standards for mental health, youth safety, age assurance, efficacy, reliability, and privacy-related risks, with a particular focus on evaluations and assessments.
Work with technical owners to turn research, internal policies, and evaluation methods into credible test methods, assessment criteria, and standards grounded in real system behavior.
Bring emerging requirements into internal planning and work with responsible teams to clarify their implications for evaluations, controls, and assurance for our products.
Work with technical and GRC partners on assessor competence, independence, conflicts of interest, evidence access, reporting, and the distinction between management-system audits and technical evaluations.
Contribute drafting, representation, and coordination on frontier risk-management and independent-assessment standards.
Lead assigned standards-body workstreams, negotiate proposals, and coordinate internal input, reducing the external engagement burden on technical experts. Contribute to relevant ISO/IEC, INCITS, NIST consortium, and cross-industry work.
Maintain clear approvals, negotiating positions, contribution records, and implementation handoffs so that external commitments remain connected to technical owners and available capacity.
You might thrive in this role if you
Have technical depth in evaluation science, AI evaluations and red teaming, AI safety, or trust and safety, combined with demonstrated ability to translate that expertise into credible standards or assessment methods.
Have authored or materially shaped standards, evaluation criteria, control frameworks, or normative technical contributions—not only coordinated participation.
Can translate a broad safety objective into a clear requirement and explain what evidence would demonstrate that it has been met.
Understand the differences among organizational risk-management processes, model and system evaluations, mitigation testing, and broader assurance claims.
Can evaluate sensitive, context-dependent outcomes, including uncertainty and variation across users and use cases, without overstating what a benchmark or assessment can establish. You do not need to be an expert in every risk domain.
Understand how assessor competence, independence, incentives, and access affect the credibility of an assessment.
Can build consensus without sacrificing technical rigor, and know when to compromise, challenge a proposal, or escalate a decision.
Earn trust with technical teams while communicating clearly with lawyers, executives, policymakers, and external standards participants.
Write precisely, exercise discretion, and can independently move a defined workstream from initial proposal through review, negotiation, and handoff.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and – in collaboration with our colleagues and external stakeholders – seek to shape policy so that it aligns with and supports our mission.\n\n\n\nAbout the role\n\nOpenAI is looking for an Applied Risk Standards Architect to lead standards work for applied risk in applications, including mental health, youth safety, age assurance, functional efficacy, reliability, and privacy-related risks. You will help turn internal research, safety policies, and evaluation methods into technically sound, measurable, and adaptable standards that build public trust and support responsible deployment.\n\nThis role sits within our AI standards and global assurance function in Global Affairs. Working closely with Safety Systems, Research, Product, Model Policy, Legal, and third-party evaluators, you will author proposals, negotiate requirements, and represent OpenAI in priority standards bodies. You will take on the drafting and external engagement needed to advance this work, enabling technical experts to focus on the underlying methods and evidence. You will also bring emerging requirements back into internal planning before they become established expectations.\n\nAlongside this primary portfolio, you will support the AI Standards and Global Assurance Lead on frontier AI assurance, contributing to risk-management standards, evaluation and benchmarking requirements, and approaches to independent assessment.\n\nThe role connects technical practice with external standards. It does not replace the teams responsible for evaluation methods, safety decisions, controls, internal compliance, or implementation. You will own standards drafting, review coordination, negotiation, and assessment-design contributions within an agreed mandate.\n\n\n\nIn this role, you will\n\n - Lead the development of applied AI risk standards. This includes working with technical and policy teams to define and advance standards for mental health, youth safety, age assurance, efficacy, reliability, and privacy-related risks, with a particular focus on evaluations and assessments.\n\n - Work with technical owners to turn research, internal policies, and evaluation methods into credible test methods, assessment criteria, and standards grounded in real system behavior.\n\n - Bring emerging requirements into internal planning and work with responsible teams to clarify their implications for evaluations, controls, and assurance for our products.\n\n - Work with technical and GRC partners on assessor competence, independence, conflicts of interest, evidence access, reporting, and the distinction between management-system audits and technical evaluations.\n\n - Contribute drafting, representation, and coordination on frontier risk-management and independent-assessment standards.\n\n - Lead assigned standards-body workstreams, negotiate proposals, and coordinate internal input, reducing the external engagement burden on technical experts. Contribute to relevant ISO/IEC, INCITS, NIST consortium, and cross-industry work.\n\n - Maintain clear approvals, negotiating positions, contribution records, and implementation handoffs so that external commitments remain connected to technical owners and available capacity.\n \n \n\nYou might thrive in this role if you\n\n - Have technical depth in evaluation science, AI evaluations and red teaming, AI safety, or trust and safety, combined with demonstrated ability to translate that expertise into credible standards or assessment methods.\n\n - Have authored or materially shaped standards, evaluation criteria, control frameworks, or normative technical contributions—not only coordinated participation.\n\n - Can translate a broad safety objective into a clear requirement and explain what evidence would demonstrate that it has been met.\n\n - Understand the differences among organizational risk-management processes, model and system evaluations, mitigation testing, and broader assurance claims.\n\n - Can evaluate sensitive, context-dependent outcomes, including uncertainty and variation across users and use cases, without overstating what a benchmark or assessment can establish. You do not need to be an expert in every risk domain.\n\n - Understand how assessor competence, independence, incentives, and access affect the credibility of an assessment.\n\n - Can build consensus without sacrificing technical rigor, and know when to compromise, challenge a proposal, or escalate a decision.\n\n - Earn trust with technical teams while communicating clearly with lawyers, executives, policymakers, and external standards participants.\n\n - Write precisely, exercise discretion, and can independently move a defined workstream from initial proposal through review, negotiation, and handoff.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$171K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$171K - $280K","compensationTiers":[{"id":"efbad7c8-13ec-4ed0-9d6f-b7d8031b79d8","tierSummary":"$171K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a7b3b44b-b337-47d9-a6c6-979422d1e0a1","summary":"$171K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":171000,"maxValue":280000},{"id":"6d900acd-ad10-4292-818a-d18b89d68411","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":171000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4c72816b-d04f-4fee-b8eb-fa18fddac043","title":"B2B Marketing Lead, ANZ","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-23T06:31:20.886+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4c72816b-d04f-4fee-b8eb-fa18fddac043","applyUrl":"https://jobs.ashbyhq.com/openai/4c72816b-d04f-4fee-b8eb-fa18fddac043/application","descriptionHtml":"OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. Our mission requires a team that brings diverse perspectives, strong judgment, and a deep commitment to safe and beneficial deployment.
The ANZ B2B Marketing Lead is the accountable market owner for OpenAI’s B2B marketing strategy, execution, and outcomes across Australia and New Zealand. They set priorities with local GTM leadership, translate global and regional strategy into locally effective programs, and drive measurable pipeline, adoption, and customer trust. They remain hands-on while drawing on regional and global specialists, represent ANZ customer and market needs in broader planning, and build the operating model and capabilities needed to scale.
The role prioritises enterprise and mid-market opportunities across Australia and New Zealand, while coordinating startup, developer, and partner programs with regional and global specialists. You will partner closely with Sales, Partnerships, Product Marketing, Communications, Legal, APAC Marketing, and Global Marketing to set local priorities, activate relevant programs, and bring ANZ customer and market insights into broader planning.
Own ANZ B2B marketing strategy and investment recommendations across Australia and New Zealand, prioritizing enterprise and mid-market opportunities in alignment with local GTM, regional, and global goals
Plan and run integrated marketing programs across ABM, field events, executive programs, roundtables, partner co-marketing, customer stories
Activate global and regional campaigns for the ANZ market, adapting messaging, channels, proof points, and execution for local audiences
Create high-impact local content, including customer stories, executive narratives, sales enablement, newsletters, and campaign assets
Partner with Sales to identify priority enterprise and mid-market accounts, industries, pipeline gaps, and buyer objections across Australia and New Zealand
Work with Product Marketing, APAC Marketing, and Global Marketing to adapt launches and B2B narratives for audiences across Australia and New Zealand
Coordinate with Comms, Global Affairs, Legal, and policy partners on trust-sensitive messaging and external programs
Build partner marketing strategies with priority ecosystem, channel, and industry partners, drawing on Partnerships and regional and global marketing specialists
Coordinate startup and developer programs with the relevant specialist teams as part of the ANZ B2B plan
Manage agencies, vendors, timelines, budgets, reporting, and post-campaign measurement
Establish operating rhythms and performance dashboards for ANZ B2B marketing
Represent ANZ customer and market needs in regional and global planning, advising leadership on opportunities, risks, and investment priorities
Identify capability gaps and recommend the resourcing, specialist support, and operating model needed to scale ANZ B2B marketing
10+ years of experience in B2B, enterprise, field, demand generation, or integrated marketing, with substantial ANZ B2B market experience
Proven experience driving measurable B2B pipeline and adoption through integrated demand generation, field marketing, events, and content programs
Proven experience building and executing account-based marketing (ABM) programs for strategic enterprise accounts, with measurable account engagement and pipeline impact
Proven experience executing integrated marketing programs that translate global or regional campaigns into locally relevant messaging, channels, content, and activation
Strong understanding of enterprise and mid-market buying dynamics across Australia and New Zealand, including trust, risk, privacy, procurement, partner influence, and stakeholder alignment
Full professional English fluency with strong writing, editing, and content production judgment for audiences across Australia and New Zealand
Demonstrated ability to work cross-functionally with Sales, Product Marketing, Comms, Legal, Partnerships, and regional and global teams
Strong project management skills and proven ability to manage multiple programs, agencies, vendors, budgets, and stakeholders
Analytical ability to connect marketing activity to pipeline, account engagement, adoption, and business outcomes
Demonstrated ability to own market strategy and hands-on execution, prioritise investment, and build repeatable marketing capabilities in ambiguous environments
Strong stakeholder influence and ability to bring local customer and market insight into regional and global planning
Proven ability to build and execute integrated marketing plans across relevant B2B channels, including brand, digital, and influencer channels
Experience marketing AI, developer, SaaS, infrastructure, cloud, data, or other technical products
Familiarity with Salesforce, Marketo, event platforms, and marketing analytics tools
Partner marketing experience, ideally including partner-led GTM and ecosystem co-marketing in ANZ
Experience with regulated or trust-sensitive industries such as financial services, healthcare, public sector, education, or professional services
Experience in startups, high-growth technology companies, or global-local matrix organizations
An existing network across ANZ enterprise technology, partner, agency, creative, production, or industry communities
Deep understanding of the business and consumer landscape, cultural context, and media and marketing dynamics across Australia and New Zealand
ANZ is a strategically important B2B market for OpenAI. The right marketer will build the trust, customer proof, integrated programs, and operating model needed to turn market interest into durable adoption. This role will shape how OpenAI shows up to businesses across Australia and New Zealand at a pivotal moment for AI adoption.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT OPENAI\n\nOpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. Our mission requires a team that brings diverse perspectives, strong judgment, and a deep commitment to safe and beneficial deployment.\n\n\n\n\nABOUT THE ROLE\n\nThe ANZ B2B Marketing Lead is the accountable market owner for OpenAI’s B2B marketing strategy, execution, and outcomes across Australia and New Zealand. They set priorities with local GTM leadership, translate global and regional strategy into locally effective programs, and drive measurable pipeline, adoption, and customer trust. They remain hands-on while drawing on regional and global specialists, represent ANZ customer and market needs in broader planning, and build the operating model and capabilities needed to scale.\n\nThe role prioritises enterprise and mid-market opportunities across Australia and New Zealand, while coordinating startup, developer, and partner programs with regional and global specialists. You will partner closely with Sales, Partnerships, Product Marketing, Communications, Legal, APAC Marketing, and Global Marketing to set local priorities, activate relevant programs, and bring ANZ customer and market insights into broader planning.\n\n\n\n\nRESPONSIBILITIES\n\n - Own ANZ B2B marketing strategy and investment recommendations across Australia and New Zealand, prioritizing enterprise and mid-market opportunities in alignment with local GTM, regional, and global goals\n\n - Plan and run integrated marketing programs across ABM, field events, executive programs, roundtables, partner co-marketing, customer stories\n\n - Activate global and regional campaigns for the ANZ market, adapting messaging, channels, proof points, and execution for local audiences\n\n - Create high-impact local content, including customer stories, executive narratives, sales enablement, newsletters, and campaign assets\n\n - Partner with Sales to identify priority enterprise and mid-market accounts, industries, pipeline gaps, and buyer objections across Australia and New Zealand\n\n - Work with Product Marketing, APAC Marketing, and Global Marketing to adapt launches and B2B narratives for audiences across Australia and New Zealand\n\n - Coordinate with Comms, Global Affairs, Legal, and policy partners on trust-sensitive messaging and external programs\n\n - Build partner marketing strategies with priority ecosystem, channel, and industry partners, drawing on Partnerships and regional and global marketing specialists\n\n - Coordinate startup and developer programs with the relevant specialist teams as part of the ANZ B2B plan\n\n - Manage agencies, vendors, timelines, budgets, reporting, and post-campaign measurement\n\n - Establish operating rhythms and performance dashboards for ANZ B2B marketing\n\n - Represent ANZ customer and market needs in regional and global planning, advising leadership on opportunities, risks, and investment priorities\n\n - Identify capability gaps and recommend the resourcing, specialist support, and operating model needed to scale ANZ B2B marketing\n\n\n\n\nQUALIFICATIONS\n\n - 10+ years of experience in B2B, enterprise, field, demand generation, or integrated marketing, with substantial ANZ B2B market experience\n\n - Proven experience driving measurable B2B pipeline and adoption through integrated demand generation, field marketing, events, and content programs\n\n - Proven experience building and executing account-based marketing (ABM) programs for strategic enterprise accounts, with measurable account engagement and pipeline impact\n\n - Proven experience executing integrated marketing programs that translate global or regional campaigns into locally relevant messaging, channels, content, and activation\n\n - Strong understanding of enterprise and mid-market buying dynamics across Australia and New Zealand, including trust, risk, privacy, procurement, partner influence, and stakeholder alignment\n\n - Full professional English fluency with strong writing, editing, and content production judgment for audiences across Australia and New Zealand\n\n - Demonstrated ability to work cross-functionally with Sales, Product Marketing, Comms, Legal, Partnerships, and regional and global teams\n\n - Strong project management skills and proven ability to manage multiple programs, agencies, vendors, budgets, and stakeholders\n\n - Analytical ability to connect marketing activity to pipeline, account engagement, adoption, and business outcomes\n\n - Demonstrated ability to own market strategy and hands-on execution, prioritise investment, and build repeatable marketing capabilities in ambiguous environments\n\n - Strong stakeholder influence and ability to bring local customer and market insight into regional and global planning\n\n - Proven ability to build and execute integrated marketing plans across relevant B2B channels, including brand, digital, and influencer channels\n\n\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience marketing AI, developer, SaaS, infrastructure, cloud, data, or other technical products\n\n - Familiarity with Salesforce, Marketo, event platforms, and marketing analytics tools\n\n - Partner marketing experience, ideally including partner-led GTM and ecosystem co-marketing in ANZ\n\n - Experience with regulated or trust-sensitive industries such as financial services, healthcare, public sector, education, or professional services\n\n - Experience in startups, high-growth technology companies, or global-local matrix organizations\n\n - An existing network across ANZ enterprise technology, partner, agency, creative, production, or industry communities\n\n - Deep understanding of the business and consumer landscape, cultural context, and media and marketing dynamics across Australia and New Zealand\n\n\n\n\nWHY THIS ROLE MATTERS\n\nANZ is a strategically important B2B market for OpenAI. The right marketer will build the trust, customer proof, integrated programs, and operating model needed to turn market interest into durable adoption. This role will shape how OpenAI shows up to businesses across Australia and New Zealand at a pivotal moment for AI adoption.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"76c2a136-4e93-4e1a-bbdf-de4268498838","title":"Mobile / Full Stack Staff & Software Engineer, Consumer Monetization","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-24T17:45:59.814+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/76c2a136-4e93-4e1a-bbdf-de4268498838","applyUrl":"https://jobs.ashbyhq.com/openai/76c2a136-4e93-4e1a-bbdf-de4268498838/application","descriptionHtml":"About the Team
Consumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels.
We own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize.
About the Role
We’re looking for experienced Staff+ engineers with deep iOS or Android expertise and demonstrated experience contributing beyond mobile to frontend web or backend development.
You’ll shape and build purchasing and subscription experiences across mobile applications, web, and supporting product APIs. The work spans improving conversion, performance, and reliability, building reusable components, and enabling new product launches. You’ll combine product judgment with technical depth to set direction, lead initiatives across teams, and remain hands-on through implementation and delivery.
Approximately 50% of the work will initially be native mobile development, with the remainder across web and product APIs. We’re looking for engineers who enjoy working across the stack and have concrete examples of doing so professionally. Depth in either iOS or Android is required; experience in both is not required.
This role is based in San Francisco, with three days per week in the office.
In this role, you will:
Architect and build purchasing and subscription experiences across native mobile, mobile web, and supporting product APIs.
Partner with Product, Design, and Growth to identify customer needs, prioritize improvements, and shape technical direction for purchasing experiences.
Improve conversion, performance, and reliability through experimentation, product analytics, and customer insights.
Develop reusable purchasing components and capabilities that help teams launch and monetize new products.
Collaborate with engineering and cross-functional partners to deliver reliable purchasing experiences and support product launches.
Lead initiatives from exploration and technical design through implementation, launch, and ongoing operation.
Set engineering standards and provide technical leadership through hands-on development, design reviews, and mentorship.
You might thrive in this role if you:
Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams.
Have deep expertise in iOS or Android and a track record of shipping and operating production mobile applications.
Have professional experience contributing to frontend web or backend development and enjoy working across platforms to move things forward
Combine strong engineering fundamentals with product intuition and attention to performance, reliability, and the details of the customer experience.
Use data and experimentation to identify opportunities and evaluate the impact of your work.
Bring clarity to ambiguous problems, align partners, and make thoughtful tradeoffs between immediate product needs and reusable capabilities.
Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership.
Experience in e-commerce, growth, checkout, subscriptions, or mobile monetization is particularly valuable, as is experience with app-store billing integrations and mobile release processes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nConsumer Monetization builds the experiences and systems that power how customers purchase and pay for OpenAI products. Our scope spans purchasing flows, payments, subscriptions, and billing, along with the shared capabilities that support new products, offers, and distribution channels.\n\nWe own both customer-facing experiences and the underlying platforms that power them. We partner closely with Product, Design, Growth, Data Science, and engineering teams across OpenAI to make purchasing effective and reliable, and new offerings easier to launch and monetize.\n\nAbout the Role\n\nWe’re looking for experienced Staff+ engineers with deep iOS or Android expertise and demonstrated experience contributing beyond mobile to frontend web or backend development.\n\nYou’ll shape and build purchasing and subscription experiences across mobile applications, web, and supporting product APIs. The work spans improving conversion, performance, and reliability, building reusable components, and enabling new product launches. You’ll combine product judgment with technical depth to set direction, lead initiatives across teams, and remain hands-on through implementation and delivery.\n\nApproximately 50% of the work will initially be native mobile development, with the remainder across web and product APIs. We’re looking for engineers who enjoy working across the stack and have concrete examples of doing so professionally. Depth in either iOS or Android is required; experience in both is not required.\n\nThis role is based in San Francisco, with three days per week in the office.\n\nIn this role, you will:\n\n - Architect and build purchasing and subscription experiences across native mobile, mobile web, and supporting product APIs.\n\n - Partner with Product, Design, and Growth to identify customer needs, prioritize improvements, and shape technical direction for purchasing experiences.\n\n - Improve conversion, performance, and reliability through experimentation, product analytics, and customer insights.\n\n - Develop reusable purchasing components and capabilities that help teams launch and monetize new products.\n\n - Collaborate with engineering and cross-functional partners to deliver reliable purchasing experiences and support product launches.\n\n - Lead initiatives from exploration and technical design through implementation, launch, and ongoing operation.\n\n - Set engineering standards and provide technical leadership through hands-on development, design reviews, and mentorship.\n\nYou might thrive in this role if you:\n\n - Have demonstrated technical ownership at Staff level or beyond, shaping architecture and delivering substantial initiatives across teams.\n\n - Have deep expertise in iOS or Android and a track record of shipping and operating production mobile applications.\n\n - Have professional experience contributing to frontend web or backend development and enjoy working across platforms to move things forward\n\n - Combine strong engineering fundamentals with product intuition and attention to performance, reliability, and the details of the customer experience.\n\n - Use data and experimentation to identify opportunities and evaluate the impact of your work.\n\n - Bring clarity to ambiguous problems, align partners, and make thoughtful tradeoffs between immediate product needs and reusable capabilities.\n\n - Enjoy hands-on engineering while helping other engineers develop their judgment and take on broader ownership.\n\nExperience in e-commerce, growth, checkout, subscriptions, or mobile monetization is particularly valuable, as is experience with app-store billing integrations and mobile release processes.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"a31fef41-9192-4ab0-ae8c-88a3fb1a68d2","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"14131794-1fb2-4036-9b92-2f6e2ac963da","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9f264493-e198-42a7-ac8e-dc20abf2b326","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"04c7b3d3-8523-41a2-8f84-39a739ebf207","title":"Strategic Finance, Ads","department":"Strategic Finance","team":"Strategic Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-09-24T22:50:43.135+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/04c7b3d3-8523-41a2-8f84-39a739ebf207","applyUrl":"https://jobs.ashbyhq.com/openai/04c7b3d3-8523-41a2-8f84-39a739ebf207/application","descriptionHtml":"About the Team
OpenAI’s Strategic Finance organization provides financial insights and guidance to support the company’s long-term strategy and ambitious growth. We partner across Product, Partnerships, Engineering, and GTM to allocate resources to the highest-impact opportunities while protecting sustainable unit economics.
The Applications Technology Strategic Finance team partners closely with Product to scale core offerings and bring new products to market. We lead revenue forecasting and performance management across the product portfolio, including economic margins, pricing, and partnership deal pricing and structuring.
About the Role
We are hiring a senior strategic finance thought partner to support OpenAI’s Ads business. You will partner closely with Ad Sales leadership and be responsible for driving financial planning and forecasting, evaluating new initiatives, and providing decision-quality insights on performance.
You will help build the financial foundations required to scale the Ads business—from forecasting and performance measurement to supporting our GTM strategy to economic modeling for new products and initiatives. This is a unique opportunity to influence the trajectory of frontier AI products while working at the intersection of strategy, finance, and technology.
This role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Serve as the Strategic Finance partner to our Ads sales team, helping shape business strategy and investment decisions.
Support financial evaluation for our Ads business, including modeling revenue, establishing core metrics, identifying leading indicators, tracking variance to expectations, and surfacing risks and opportunities.
Partner with Product and GTM leaders on strategic initiatives and new product launches to shape growth plans.
Analyze business trends and translate data into actionable insights that inform both long-term strategy and day-to-day decision making.
Build and scale financial planning rigor, including forecasting methodology, management reporting, and performance narratives that improve decision velocity and accountability.
Stay up to date on market trends and competitive dynamics to refine financial strategies.
Prepare and deliver high-quality executive and Board materials communicating business performance, key drivers, and strategic recommendations.
You might thrive in this role if you have:
8+ years of experience in investment banking, consulting, or buy-side investing, coupled with operating experience at a fast-paced, scaling technology company.
2+ years in Ads Finance, with Ads P&L ownership and experience supporting growth across multiple verticals, formats, and international markets.
Exceptional analytical and financial modeling skills, including building detailed operating models and product P&Ls to evaluate growth opportunities and investment decisions.
Strong business judgment and the ability to critically assess financial performance, opportunities, and risks.
The ability to translate complex financial data into clear insights and recommendations, and communicate them effectively to senior leadership.
High attention to detail and a commitment to accuracy in financial analysis and reporting.
Familiarity with digital advertising business models.
A hands-on, roll-up-your-sleeves mentality and comfort operating in a fast-moving, ambiguous environment.
Enthusiasm for the deployment of AI and OpenAI’s mission.
Experience with SQL.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Strategic Finance organization provides financial insights and guidance to support the company’s long-term strategy and ambitious growth. We partner across Product, Partnerships, Engineering, and GTM to allocate resources to the highest-impact opportunities while protecting sustainable unit economics.\n\nThe Applications Technology Strategic Finance team partners closely with Product to scale core offerings and bring new products to market. We lead revenue forecasting and performance management across the product portfolio, including economic margins, pricing, and partnership deal pricing and structuring.\n\nAbout the Role\n\nWe are hiring a senior strategic finance thought partner to support OpenAI’s Ads business. You will partner closely with Ad Sales leadership and be responsible for driving financial planning and forecasting, evaluating new initiatives, and providing decision-quality insights on performance.\n\nYou will help build the financial foundations required to scale the Ads business—from forecasting and performance measurement to supporting our GTM strategy to economic modeling for new products and initiatives. This is a unique opportunity to influence the trajectory of frontier AI products while working at the intersection of strategy, finance, and technology.\n\nThis role is based in San Francisco, CA or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Serve as the Strategic Finance partner to our Ads sales team, helping shape business strategy and investment decisions.\n\n - Support financial evaluation for our Ads business, including modeling revenue, establishing core metrics, identifying leading indicators, tracking variance to expectations, and surfacing risks and opportunities.\n\n - Partner with Product and GTM leaders on strategic initiatives and new product launches to shape growth plans.\n\n - Analyze business trends and translate data into actionable insights that inform both long-term strategy and day-to-day decision making.\n\n - Build and scale financial planning rigor, including forecasting methodology, management reporting, and performance narratives that improve decision velocity and accountability.\n\n - Stay up to date on market trends and competitive dynamics to refine financial strategies.\n\n - Prepare and deliver high-quality executive and Board materials communicating business performance, key drivers, and strategic recommendations.\n\nYou might thrive in this role if you have:\n\n - 8+ years of experience in investment banking, consulting, or buy-side investing, coupled with operating experience at a fast-paced, scaling technology company.\n\n - 2+ years in Ads Finance, with Ads P&L ownership and experience supporting growth across multiple verticals, formats, and international markets.\n\n - Exceptional analytical and financial modeling skills, including building detailed operating models and product P&Ls to evaluate growth opportunities and investment decisions.\n\n - Strong business judgment and the ability to critically assess financial performance, opportunities, and risks.\n\n - The ability to translate complex financial data into clear insights and recommendations, and communicate them effectively to senior leadership.\n\n - High attention to detail and a commitment to accuracy in financial analysis and reporting.\n\n - Familiarity with digital advertising business models.\n\n - A hands-on, roll-up-your-sleeves mentality and comfort operating in a fast-moving, ambiguous environment.\n\n - Enthusiasm for the deployment of AI and OpenAI’s mission.\n\n - Experience with SQL.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"f21b9b19-18db-4ff8-9dc8-50517b469653","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6fb80192-3fdf-4384-a3fa-7c14543a0201","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"id":"08496e24-5740-4d31-ad2d-f3b13677789e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c139b85e-bd3a-4242-be0c-9b8b01ec3c9b","title":"Dedicated Support Engineer - Dublin","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-25T16:43:06.890+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c139b85e-bd3a-4242-be0c-9b8b01ec3c9b","applyUrl":"https://jobs.ashbyhq.com/openai/c139b85e-bd3a-4242-be0c-9b8b01ec3c9b/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.
We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.
Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.
In this role, you will:
Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.
Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.
Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.
Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.
Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.
Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.
Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.
Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.
Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.
Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.
Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.
Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.
Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.
Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.
You might thrive in this role if you:
Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.
Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.
Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.
Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.
Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.
Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.
Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.
Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.
Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.
Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.
Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nThe Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.\n\nWe’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.\n\nBeyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.\n\nIn this role, you will:\n\n - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.\n\n - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.\n\n - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.\n\n - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.\n\n - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.\n\n - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.\n\n - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.\n\n - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.\n\n - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.\n\n - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.\n\n - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.\n\n - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.\n\n - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.\n\n - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.\n\nYou might thrive in this role if you:\n\n - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.\n\n - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.\n\n - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.\n\n - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.\n\n - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.\n\n - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.\n\n - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.\n\n - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.\n\n - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.\n\n - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.\n\n - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"73728d6c-8d8d-4aed-86c6-c2e73d9efec9","title":"Dedicated Support Engineer - Tokyo","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-25T16:42:11.612+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/73728d6c-8d8d-4aed-86c6-c2e73d9efec9","applyUrl":"https://jobs.ashbyhq.com/openai/73728d6c-8d8d-4aed-86c6-c2e73d9efec9/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.
We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.
Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.
This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.
In this role, you will:
Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.
Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.
Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.
Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.
Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.
Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.
Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.
Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.
Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.
Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.
Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.
Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.
Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.
Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.
You might thrive in this role if you:
Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.
Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.
Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.
Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.
Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.
Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.
Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.
Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.
Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.
Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.
Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nThe Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.\n\nWe’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.\n\nBeyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.\n\nThis role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.\n\nIn this role, you will:\n\n - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.\n\n - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.\n\n - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.\n\n - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.\n\n - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.\n\n - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.\n\n - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.\n\n - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.\n\n - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.\n\n - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.\n\n - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.\n\n - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.\n\n - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.\n\n - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.\n\nYou might thrive in this role if you:\n\n - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.\n\n - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.\n\n - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.\n\n - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.\n\n - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.\n\n - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.\n\n - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.\n\n - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.\n\n - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.\n\n - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.\n\n - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f16eaf44-208f-4374-b576-f033ed6e5eed","title":"Deal Lead, Special Situations","department":"Partnerships","team":"Special Situations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-25T22:33:20.967+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f16eaf44-208f-4374-b576-f033ed6e5eed","applyUrl":"https://jobs.ashbyhq.com/openai/f16eaf44-208f-4374-b576-f033ed6e5eed/application","descriptionHtml":"About the team
Special Situations builds and grows new businesses, capabilities, and first-of-kind or highly strategic partnerships for OpenAI. We take on opportunities with meaningful upside where the offering, commercial model, partnership structure, or delivery approach still needs to be developed.
We bring together commercial judgment, operating experience, and industry expertise to turn these opportunities into results. Our work spans first engagements, expansion into new markets, and longer-term businesses and partnerships that we help build and scale.
About the role
We’re hiring a Deal Lead to develop and execute some of OpenAI’s most consequential commercial opportunities. You’ll identify where our capabilities can create meaningful value, shape what we offer and how we bring it to market, structure and negotiate partnerships, and drive the work from an initial thesis through launch and growth.
You’ll work closely with Product, Research, GTM, Finance, Legal, and delivery teams to connect customer needs, technical capabilities, and viable economics. This is a hands-on role: you’ll drive the commercial strategy and execution.
In this role, you will:
Identify and develop high-value opportunities across industries, markets, and emerging capabilities, translating customer needs into concrete AI use cases and commercial opportunities.
Shape new offerings and business models: define who we serve, what we offer, how we price it, and how we bring it to market.
Originate and grow customer and partner relationships, building executive alignment around the opportunity, desired outcomes, and path forward.
Work with FDEs, researchers, Product, and GTM teams to prioritize use cases and define scope, success criteria, resourcing, and a viable delivery approach.
Structure and negotiate complex partnerships, including revenue sharing, royalties, outcome-based pricing, and other non-standard commercial arrangements.
Drive executive-level decisions on strategy, economics, resourcing, and risk, keeping internal teams and external partners aligned as the work evolves.
Drive commercial outcomes beyond signature, including launch, adoption, revenue, viable economics, and expansion.
Build on early successes to develop repeatable offerings and partnerships, continuing to lead strategic relationships or establishing clear ownership as they scale.
You may thrive in this role if you:
Have significant experience in business development, partnerships, corporate development, private equity, or founding roles where you personally led complex commercial opportunities from concept through execution.
Have originated, structured, and closed significant deals—and stayed accountable for what happened after signing.
Can turn an ambiguous opportunity into a clear commercial thesis, prioritized use cases, viable economics, and an executable plan.
Bring strong commercial and financial judgment, including experience designing pricing, evaluating business models, and negotiating terms that align incentives.
Learn unfamiliar industries quickly and bring relevant domain expertise, with an understanding of how sophisticated customers buy, partner, and deploy technology.
Work effectively with FDEs, researchers, engineers, and product teams to connect technical capabilities with customer value and realistic delivery commitments.
Build executive alignment across organizations, communicating opportunities, risks, and tradeoffs clearly and driving decisions when priorities differ.
Are equally comfortable shaping strategy and doing the hands-on work: customer discovery, financial modeling, proposals, negotiations, and resolving execution blockers.
Create structure and accountability across cross-functional teams without relying on formal authority.
Exercise sound judgment under uncertainty, adapting as evidence changes and recognizing when to invest more, change course, or walk away.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nSpecial Situations builds and grows new businesses, capabilities, and first-of-kind or highly strategic partnerships for OpenAI. We take on opportunities with meaningful upside where the offering, commercial model, partnership structure, or delivery approach still needs to be developed.\n\nWe bring together commercial judgment, operating experience, and industry expertise to turn these opportunities into results. Our work spans first engagements, expansion into new markets, and longer-term businesses and partnerships that we help build and scale.\n\nAbout the role\n\nWe’re hiring a Deal Lead to develop and execute some of OpenAI’s most consequential commercial opportunities. You’ll identify where our capabilities can create meaningful value, shape what we offer and how we bring it to market, structure and negotiate partnerships, and drive the work from an initial thesis through launch and growth.\n\nYou’ll work closely with Product, Research, GTM, Finance, Legal, and delivery teams to connect customer needs, technical capabilities, and viable economics. This is a hands-on role: you’ll drive the commercial strategy and execution.\n\nIn this role, you will:\n\n - Identify and develop high-value opportunities across industries, markets, and emerging capabilities, translating customer needs into concrete AI use cases and commercial opportunities.\n\n - Shape new offerings and business models: define who we serve, what we offer, how we price it, and how we bring it to market.\n\n - Originate and grow customer and partner relationships, building executive alignment around the opportunity, desired outcomes, and path forward.\n\n - Work with FDEs, researchers, Product, and GTM teams to prioritize use cases and define scope, success criteria, resourcing, and a viable delivery approach.\n\n - Structure and negotiate complex partnerships, including revenue sharing, royalties, outcome-based pricing, and other non-standard commercial arrangements.\n\n - Drive executive-level decisions on strategy, economics, resourcing, and risk, keeping internal teams and external partners aligned as the work evolves.\n\n - Drive commercial outcomes beyond signature, including launch, adoption, revenue, viable economics, and expansion.\n\n - Build on early successes to develop repeatable offerings and partnerships, continuing to lead strategic relationships or establishing clear ownership as they scale.\n\nYou may thrive in this role if you:\n\n - Have significant experience in business development, partnerships, corporate development, private equity, or founding roles where you personally led complex commercial opportunities from concept through execution.\n\n - Have originated, structured, and closed significant deals—and stayed accountable for what happened after signing.\n\n - Can turn an ambiguous opportunity into a clear commercial thesis, prioritized use cases, viable economics, and an executable plan.\n\n - Bring strong commercial and financial judgment, including experience designing pricing, evaluating business models, and negotiating terms that align incentives.\n\n - Learn unfamiliar industries quickly and bring relevant domain expertise, with an understanding of how sophisticated customers buy, partner, and deploy technology.\n\n - Work effectively with FDEs, researchers, engineers, and product teams to connect technical capabilities with customer value and realistic delivery commitments.\n\n - Build executive alignment across organizations, communicating opportunities, risks, and tradeoffs clearly and driving decisions when priorities differ.\n\n - Are equally comfortable shaping strategy and doing the hands-on work: customer discovery, financial modeling, proposals, negotiations, and resolving execution blockers.\n\n - Create structure and accountability across cross-functional teams without relying on formal authority.\n\n - Exercise sound judgment under uncertainty, adapting as evidence changes and recognizing when to invest more, change course, or walk away.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$333K – $401K • Offers Equity","scrapeableCompensationSalarySummary":"$333K - $401K","compensationTiers":[{"id":"a6b17dbb-164c-4e0c-b585-0804d977d68e","tierSummary":"$333K – $401K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"21a4bb20-1a4f-4201-959d-27c308e45bad","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f51c8d55-163a-4e7b-a1f6-fea57578e926","summary":"$333K – $401K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":401000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":401000}]}},{"id":"72bbf10a-5300-4aa6-8bf9-38cb2a60811a","title":"Senior Technical Recruiter","department":"People","team":"Recruiting","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-24T00:22:45.027+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/72bbf10a-5300-4aa6-8bf9-38cb2a60811a","applyUrl":"https://jobs.ashbyhq.com/openai/72bbf10a-5300-4aa6-8bf9-38cb2a60811a/application","descriptionHtml":"About the Team
OpenAI’s Recruiting team helps bring together the people who advance our mission of ensuring artificial general intelligence benefits all of humanity. We partner closely with leaders across the company to identify exceptional talent, build thoughtful hiring processes, and deliver an outstanding candidate experience.
This role supports Applied Foundations, partnering with engineering leaders to hire the managers and senior leaders who will help build and scale OpenAI’s foundational engineering capabilities.
About the Role
We’re looking for an experienced technical recruiter with a strong track record of hiring engineering leaders. You’ll own leadership searches from initial role definition and talent mapping through assessment, offer negotiation, and close.
You’ll serve as a trusted advisor to senior engineering leaders, helping clarify what each role requires, understand the talent market, and make thoughtful hiring decisions. You’ll bring the judgment to navigate ambiguous searches, the credibility to engage accomplished engineering leaders, and the persistence to build relationships well before someone is ready to make a move.
Experience in executive search or an in-house leadership recruiting function is particularly valuable. You should be equally comfortable shaping a search strategy and personally doing the work to deliver a successful hire.
In this role, you will:
Lead full-cycle searches for senior engineering leaders across Applied Foundations.
Partner with hiring leaders to define role scope, leadership expectations, technical requirements, and the outcomes a successful hire will deliver.
Develop talent maps and targeted search strategies, combining direct sourcing, referrals, market research, and long-term relationship building.
Engage passive leadership candidates through thoughtful outreach and substantive conversations about their experience, motivations, and potential impact at OpenAI.
Partner with hiring teams to assess leadership capabilities, including building teams, developing managers, setting technical direction, and leading through change.
Advise senior stakeholders using market intelligence and search evidence, including when to revisit requirements, broaden a talent pool, or adjust the hiring approach.
Own complex closing strategies, partnering with hiring leaders and compensation colleagues to navigate competing opportunities, equity considerations, counteroffers, and career decisions.
Maintain a rigorous operating rhythm across searches, communicating progress, surfacing risks early, and delivering a consistent, thoughtful candidate experience.
Strengthen leadership recruiting practices by sharing insights, improving assessment approaches, and helping teammates navigate challenging searches.
You might thrive in this role if you:
Bring substantial technical recruiting experience, with a demonstrated track record of personally owning and closing engineering leadership searches.
Have experience in executive search, in-house leadership recruiting, or a comparable environment requiring targeted research, senior stakeholder partnership, and discretion.
Can evaluate leadership scope beyond titles and partner with hiring managers to distinguish technical expertise, people leadership, and organizational impact.
Build credibility with senior engineering leaders and offer clear recommendations, including constructive pushback when needed.
Have successfully managed complex offers and understand how compensation, role scope, organizational context, and personal motivations influence a leadership candidate’s decision.
Combine strategic judgment with strong sourcing and execution skills, taking ownership from search kickoff through close.
Learn unfamiliar technical domains quickly and adapt effectively as priorities or role requirements evolve.
Communicate clearly, handle sensitive information thoughtfully, and approach feedback with humility and a willingness to update your perspective.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Recruiting team helps bring together the people who advance our mission of ensuring artificial general intelligence benefits all of humanity. We partner closely with leaders across the company to identify exceptional talent, build thoughtful hiring processes, and deliver an outstanding candidate experience.\n\nThis role supports Applied Foundations, partnering with engineering leaders to hire the managers and senior leaders who will help build and scale OpenAI’s foundational engineering capabilities.\n\nAbout the Role\n\nWe’re looking for an experienced technical recruiter with a strong track record of hiring engineering leaders. You’ll own leadership searches from initial role definition and talent mapping through assessment, offer negotiation, and close.\n\nYou’ll serve as a trusted advisor to senior engineering leaders, helping clarify what each role requires, understand the talent market, and make thoughtful hiring decisions. You’ll bring the judgment to navigate ambiguous searches, the credibility to engage accomplished engineering leaders, and the persistence to build relationships well before someone is ready to make a move.\n\nExperience in executive search or an in-house leadership recruiting function is particularly valuable. You should be equally comfortable shaping a search strategy and personally doing the work to deliver a successful hire.\n\nIn this role, you will:\n\n - Lead full-cycle searches for senior engineering leaders across Applied Foundations.\n\n - Partner with hiring leaders to define role scope, leadership expectations, technical requirements, and the outcomes a successful hire will deliver.\n\n - Develop talent maps and targeted search strategies, combining direct sourcing, referrals, market research, and long-term relationship building.\n\n - Engage passive leadership candidates through thoughtful outreach and substantive conversations about their experience, motivations, and potential impact at OpenAI.\n\n - Partner with hiring teams to assess leadership capabilities, including building teams, developing managers, setting technical direction, and leading through change.\n\n - Advise senior stakeholders using market intelligence and search evidence, including when to revisit requirements, broaden a talent pool, or adjust the hiring approach.\n\n - Own complex closing strategies, partnering with hiring leaders and compensation colleagues to navigate competing opportunities, equity considerations, counteroffers, and career decisions.\n\n - Maintain a rigorous operating rhythm across searches, communicating progress, surfacing risks early, and delivering a consistent, thoughtful candidate experience.\n\n - Strengthen leadership recruiting practices by sharing insights, improving assessment approaches, and helping teammates navigate challenging searches.\n\nYou might thrive in this role if you:\n\n - Bring substantial technical recruiting experience, with a demonstrated track record of personally owning and closing engineering leadership searches.\n\n - Have experience in executive search, in-house leadership recruiting, or a comparable environment requiring targeted research, senior stakeholder partnership, and discretion.\n\n - Can evaluate leadership scope beyond titles and partner with hiring managers to distinguish technical expertise, people leadership, and organizational impact.\n\n - Build credibility with senior engineering leaders and offer clear recommendations, including constructive pushback when needed.\n\n - Have successfully managed complex offers and understand how compensation, role scope, organizational context, and personal motivations influence a leadership candidate’s decision.\n\n - Combine strategic judgment with strong sourcing and execution skills, taking ownership from search kickoff through close.\n\n - Learn unfamiliar technical domains quickly and adapt effectively as priorities or role requirements evolve.\n\n - Communicate clearly, handle sensitive information thoughtfully, and approach feedback with humility and a willingness to update your perspective.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$172K – $295K • Offers Equity","scrapeableCompensationSalarySummary":"$172K - $295K","compensationTiers":[{"id":"6268a6ca-23d3-4001-a520-3c89037e5931","tierSummary":"$172K – $295K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"17dbf8f4-b015-49cc-a37d-a157076820db","summary":"$172K – $295K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":172000,"maxValue":295000},{"id":"9a8355b0-7709-4754-82a8-727386eee15b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":172000,"maxValue":295000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"85feb543-f234-4db3-9d9c-a6fb195ddc19","title":"Dedicated Support Engineer - Singapore","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-25T16:43:53.340+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/85feb543-f234-4db3-9d9c-a6fb195ddc19","applyUrl":"https://jobs.ashbyhq.com/openai/85feb543-f234-4db3-9d9c-a6fb195ddc19/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.
We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.
Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English, and the interview process will be conducted in English.
In this role, you will:
Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.
Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.
Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.
Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.
Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.
Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.
Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.
Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.
Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.
Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.
Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.
Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.
Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.
Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.
You might thrive in this role if you:
Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.
Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.
Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.
Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.
Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.
Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.
Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.
Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.
Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.
Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.
Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nThe Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.\n\nWe’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.\n\nBeyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English, and the interview process will be conducted in English.\n\nIn this role, you will:\n\n - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.\n\n - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.\n\n - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.\n\n - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.\n\n - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.\n\n - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.\n\n - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.\n\n - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.\n\n - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.\n\n - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.\n\n - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.\n\n - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.\n\n - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.\n\n - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.\n\nYou might thrive in this role if you:\n\n - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.\n\n - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.\n\n - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.\n\n - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.\n\n - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.\n\n - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.\n\n - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.\n\n - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.\n\n - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.\n\n - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.\n\n - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"7caed1e8-c6f6-4569-9d45-2d7a7a56a025","title":"Software Engineer, Search Infrastructure","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-25T01:05:08.971+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7caed1e8-c6f6-4569-9d45-2d7a7a56a025","applyUrl":"https://jobs.ashbyhq.com/openai/7caed1e8-c6f6-4569-9d45-2d7a7a56a025/application","descriptionHtml":"About the Team
The Search Product Infrastructure team builds the systems that power search experiences across ChatGPT. We partner with teams developing models, operating inference infrastructure, building specialized search experiences, and maintaining search indexes to bring advances in models and retrieval into production. Our work spans search orchestration, model serving, experimentation, and distributed systems, with direct impact on answer quality, responsiveness, reliability, and efficiency at ChatGPT scale.
About the Role
As a senior engineer on the Search Product Infrastructure team, you will design, build, and operate the systems that connect models with search at ChatGPT scale. You will tackle challenges in search orchestration, inference efficiency, experimentation, and production reliability, making tradeoffs that directly shape answer quality and user experience. Working closely with researchers and partner engineering teams, you will own projects from technical design through launch and iteration, evolving the architecture as models, product capabilities, and demand grow.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design and evolve the services that coordinate search classification, retrieval, ranking, and model inference, working closely with researchers and partner engineering teams to bring new capabilities into production.
Improve end-to-end latency, throughput, and infrastructure efficiency through profiling, caching, request routing, and capacity planning, making informed tradeoffs between search quality, reliability, and compute cost.
Build experimentation tooling and automation to run reproducible A/B tests, define success metrics, and measure product impact. Use shadow traffic and load testing to validate system behavior, estimate capacity needs, and support safe production rollouts.
Own production reliability through observability, resilient fallback behavior, incident response, and automation that improves launch safety and reduces operational toil.
Build search APIs and tool interfaces that enable models and agents to retrieve information reliably while respecting access controls and preserving source attribution.
You might thrive in this role if you:
Have significant experience designing, building, and operating large-scale distributed systems, with depth in performance, reliability, or resource efficiency.
Bring experience in one or more of search, information retrieval, ML infrastructure, inference serving, or other high-throughput online systems.
Have strong programming and systems debugging skills, and are comfortable working across languages and unfamiliar parts of a production stack.
Can turn ambiguous product or research needs into clear technical plans, align partners across teams, and carry projects through deployment and measurable results.
Enjoy learning across systems and ML, investigating unfamiliar problems, and sharing technical decisions and lessons clearly with others.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Search Product Infrastructure team builds the systems that power search experiences across ChatGPT. We partner with teams developing models, operating inference infrastructure, building specialized search experiences, and maintaining search indexes to bring advances in models and retrieval into production. Our work spans search orchestration, model serving, experimentation, and distributed systems, with direct impact on answer quality, responsiveness, reliability, and efficiency at ChatGPT scale.\n\nAbout the Role\n\nAs a senior engineer on the Search Product Infrastructure team, you will design, build, and operate the systems that connect models with search at ChatGPT scale. You will tackle challenges in search orchestration, inference efficiency, experimentation, and production reliability, making tradeoffs that directly shape answer quality and user experience. Working closely with researchers and partner engineering teams, you will own projects from technical design through launch and iteration, evolving the architecture as models, product capabilities, and demand grow.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Design and evolve the services that coordinate search classification, retrieval, ranking, and model inference, working closely with researchers and partner engineering teams to bring new capabilities into production.\n\n - Improve end-to-end latency, throughput, and infrastructure efficiency through profiling, caching, request routing, and capacity planning, making informed tradeoffs between search quality, reliability, and compute cost.\n\n - Build experimentation tooling and automation to run reproducible A/B tests, define success metrics, and measure product impact. Use shadow traffic and load testing to validate system behavior, estimate capacity needs, and support safe production rollouts.\n\n - Own production reliability through observability, resilient fallback behavior, incident response, and automation that improves launch safety and reduces operational toil.\n\n - Build search APIs and tool interfaces that enable models and agents to retrieve information reliably while respecting access controls and preserving source attribution.\n\nYou might thrive in this role if you:\n\n - Have significant experience designing, building, and operating large-scale distributed systems, with depth in performance, reliability, or resource efficiency.\n\n - Bring experience in one or more of search, information retrieval, ML infrastructure, inference serving, or other high-throughput online systems.\n\n - Have strong programming and systems debugging skills, and are comfortable working across languages and unfamiliar parts of a production stack.\n\n - Can turn ambiguous product or research needs into clear technical plans, align partners across teams, and carry projects through deployment and measurable results.\n\n - Enjoy learning across systems and ML, investigating unfamiliar problems, and sharing technical decisions and lessons clearly with others.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"19592f6f-141c-47c1-a771-9ef467c817d0","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f42ada88-4db9-45cb-824b-0be4dd831ec4","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"ec3055c7-5040-4da7-bf9d-58a95add6a25","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6fd50ace-941b-4559-992f-e53f9b76c9a0","title":"Security Program Manager","department":"Security","team":"Security","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-09-24T22:51:44.298+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6fd50ace-941b-4559-992f-e53f9b76c9a0","applyUrl":"https://jobs.ashbyhq.com/openai/6fd50ace-941b-4559-992f-e53f9b76c9a0/application","descriptionHtml":"About the Team
OpenAI builds powerful AI systems like ChatGPT, the OpenAI API, and enterprise products that serve millions of users across the globe. As we scale, securing our infrastructure, protecting sensitive data, supporting employees’ velocity, and meeting global compliance standards are essential to our success and societal impact.
Security at OpenAI is a cross-cutting organization that includes Security, Privacy, IT, GRC, Corporate Security, and other teams. Program Managers play a critical role in aligning teams and delivering execution at scale.
About the Role
We’re seeking a Program Manager to build and own programs that span OpenAI’s Security organization, with a core focus on Mergers & Acquisitions. You will work across domains from diligence through Day 1 readiness, integration, onboarding, and transition to ongoing ownership. You will also apply what you build to other priorities that span Security teams. You will learn how work actually moves between teams, spot gaps and unclear ownership, and build practical systems that make complex transitions easier to execute.
This role is deeply cross-functional and execution-focused. It requires a structured operator who thrives in ambiguity, partners effectively across boundaries, and applies principled judgment to drive programs at speed from initial planning through durable handoff. You will use AI and automation to reduce repetitive work and help teams operate at greater scale, while applying sound judgment to sensitive information and consequential decisions.
In this role, you will:
Own Security & IT M&A programs, including supporting System Operations and other engineering teams in defining and performing timely diligence assessments, and scoping, planning, and executing acquisition integrations. Carry the work through Day 1 readiness, onboarding of people and systems, post-close priorities, and handoff to ongoing owners.
Partner with Corporate Development, IT, Infrastructure, Application, Legal, Privacy, Security, GRC, Corporate Security and other teams to understand cross-functional requirements and navigate tradeoffs. Make responsibilities and decision rights clear while bringing in the right experts for technical and risk judgments.
Learn partner teams’ workflows and identify missed dependencies, bottlenecks, duplicated effort, and risks that could slow an integration or weaken its outcome. Address recurring problems at their source.
Establish scalable frameworks and processes to support core programs, including defining durable program goals and core measures of success. Build useful intake paths, playbooks, onboarding checklists, decision points, and handoff standards that teams adopt in practice.
Use AI and automation to organize information, surface gaps, improve documentation, route work, and track follow-through, with appropriate handling of sensitive information and human review of risk decisions.
Create and maintain program-level visibility across deals, risks, milestones, and dependencies, ensuring program outcomes are delivered reliably and at high quality. Measure whether the work improves readiness, reduces manual effort, closes risks, and makes future transitions more predictable.
Communicate status, risks, tradeoffs, and decisions clearly to technical and executive audiences and drive cross-functional execution with urgency and care.
Own additional programs that span Security and IT as organizational priorities evolve, applying and improving the systems built through the M&A portfolio.
You might thrive in this role if you:
Are an empathetic communicator and leader who is able to influence a variety of cross-functional and executive audiences, and build durable trust with partners.
Have 5+ years of experience leading complex cross-functional programs, with a proven record of successful partnership in security, IT, infrastructure, privacy, trust, product risk, or other technical domains.
Have carried programs from an ambiguous starting point through execution and lasting ownership.
Have built a new program, workflow, or operating model yourself and can show how you earned adoption and improved results.
Are curious about how teams work in practice and can find the underlying issue behind a missed handoff or recurring exception.
Have used AI or automation to improve a real workflow and can explain what changed, how people adopted it, and where human judgment remains necessary.
Have experience in Mergers & Acquisitions or related areas.
Thrive in high-trust environments, bring rigor and systems thinking to ambiguity, and operate with a bias for aligned execution over org boundaries.
Are structured, detail-oriented, and rigorous in ensuring quality, accountability, and durable delivery.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI builds powerful AI systems like ChatGPT, the OpenAI API, and enterprise products that serve millions of users across the globe. As we scale, securing our infrastructure, protecting sensitive data, supporting employees’ velocity, and meeting global compliance standards are essential to our success and societal impact.\n\nSecurity at OpenAI is a cross-cutting organization that includes Security, Privacy, IT, GRC, Corporate Security, and other teams. Program Managers play a critical role in aligning teams and delivering execution at scale.\n\n\n\nAbout the Role\n\nWe’re seeking a Program Manager to build and own programs that span OpenAI’s Security organization, with a core focus on Mergers & Acquisitions. You will work across domains from diligence through Day 1 readiness, integration, onboarding, and transition to ongoing ownership. You will also apply what you build to other priorities that span Security teams. You will learn how work actually moves between teams, spot gaps and unclear ownership, and build practical systems that make complex transitions easier to execute.\n\nThis role is deeply cross-functional and execution-focused. It requires a structured operator who thrives in ambiguity, partners effectively across boundaries, and applies principled judgment to drive programs at speed from initial planning through durable handoff. You will use AI and automation to reduce repetitive work and help teams operate at greater scale, while applying sound judgment to sensitive information and consequential decisions.\n\n\n\nIn this role, you will:\n\n - Own Security & IT M&A programs, including supporting System Operations and other engineering teams in defining and performing timely diligence assessments, and scoping, planning, and executing acquisition integrations. Carry the work through Day 1 readiness, onboarding of people and systems, post-close priorities, and handoff to ongoing owners.\n\n - Partner with Corporate Development, IT, Infrastructure, Application, Legal, Privacy, Security, GRC, Corporate Security and other teams to understand cross-functional requirements and navigate tradeoffs. Make responsibilities and decision rights clear while bringing in the right experts for technical and risk judgments.\n\n - Learn partner teams’ workflows and identify missed dependencies, bottlenecks, duplicated effort, and risks that could slow an integration or weaken its outcome. Address recurring problems at their source.\n\n - Establish scalable frameworks and processes to support core programs, including defining durable program goals and core measures of success. Build useful intake paths, playbooks, onboarding checklists, decision points, and handoff standards that teams adopt in practice.\n\n - Use AI and automation to organize information, surface gaps, improve documentation, route work, and track follow-through, with appropriate handling of sensitive information and human review of risk decisions.\n\n - Create and maintain program-level visibility across deals, risks, milestones, and dependencies, ensuring program outcomes are delivered reliably and at high quality. Measure whether the work improves readiness, reduces manual effort, closes risks, and makes future transitions more predictable.\n\n - Communicate status, risks, tradeoffs, and decisions clearly to technical and executive audiences and drive cross-functional execution with urgency and care.\n\n - Own additional programs that span Security and IT as organizational priorities evolve, applying and improving the systems built through the M&A portfolio.\n \n \n\nYou might thrive in this role if you:\n\n - Are an empathetic communicator and leader who is able to influence a variety of cross-functional and executive audiences, and build durable trust with partners.\n\n - Have 5+ years of experience leading complex cross-functional programs, with a proven record of successful partnership in security, IT, infrastructure, privacy, trust, product risk, or other technical domains.\n\n - Have carried programs from an ambiguous starting point through execution and lasting ownership.\n\n - Have built a new program, workflow, or operating model yourself and can show how you earned adoption and improved results.\n\n - Are curious about how teams work in practice and can find the underlying issue behind a missed handoff or recurring exception.\n\n - Have used AI or automation to improve a real workflow and can explain what changed, how people adopted it, and where human judgment remains necessary.\n\n - Have experience in Mergers & Acquisitions or related areas.\n\n - Thrive in high-trust environments, bring rigor and systems thinking to ambiguity, and operate with a bias for aligned execution over org boundaries.\n\n - Are structured, detail-oriented, and rigorous in ensuring quality, accountability, and durable delivery.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$129.6K – $310K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$129.6K - $310K","compensationTiers":[{"id":"0dca1f03-af93-48d5-be65-86e56e671dfb","tierSummary":"$162K – $310K • Offers Equity","title":"San Francisco, New York City, Seattle or Washington DC","additionalInformation":null,"components":[{"id":"03c899b9-e9be-4138-a830-0c8dee6e3194","summary":"$162K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":310000},{"id":"2609053b-1578-41d9-a5f1-a36fe2871d56","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]},{"id":"cf780474-77cb-4d61-8774-0399848de7ad","tierSummary":"$145.8K – $279K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"ed364e2a-777f-4c82-b2e4-30ac2292c5ab","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a9e91f9c-2bef-4da6-94f4-45fb33a21788","summary":"$145.8K – $279K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":145800,"maxValue":279000}]},{"id":"d327477d-caff-4109-9696-9b88d6b5c4c2","tierSummary":"$129.6K – $248K • Offers Equity","title":"Zone B","additionalInformation":null,"components":[{"id":"b8b64d86-d5ae-4fc8-8427-1e43bac37c0b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"874b0792-bcb1-4c2b-b3ec-cfc124aff78e","summary":"$129.6K – $248K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":129600,"maxValue":248000}]}],"summaryComponents":[{"minValue":129600,"maxValue":310000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityCashValue","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"a5dd77a2-9ab1-4165-98aa-c7bb0260985b","title":"Software Engineer, CI/CD & ML Infrastructure","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T15:52:31.558+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a5dd77a2-9ab1-4165-98aa-c7bb0260985b","applyUrl":"https://jobs.ashbyhq.com/openai/a5dd77a2-9ab1-4165-98aa-c7bb0260985b/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
You will define and build the CI/CD systems that qualify frontier models and the software stack running on OpenAI’s custom AI accelerators. Your work will make correctness, performance, and stability measurable on every change, from individual commits through production releases.
This role spans model workloads, accelerator software, systems infrastructure, and developer productivity. You will establish scalable CI/CD, GitOps, and monorepo practices; design trustworthy regression and benchmarking pipelines; and partner with model, compiler, kernel, runtime, firmware, and hardware teams to shorten feedback loops without compromising production readiness.
In this role, you will:
Define the model CI strategy for frontier models running on OpenAI custom silicon and integrated accelerator systems.
Build production CI/CD pipelines for functional regression, performance benchmarking, software stability, and release qualification.
Design representative test matrices across models, configurations, hardware generations, software components, and deployment environments.
Create reliable performance baselines, regression detection, bisect and triage workflows, and clear ownership for failures.
Establish GitOps practices for reproducible configuration, promotion, rollback, auditability, and environment consistency.
Shape monorepo architecture, dependency management, build and test boundaries, change validation, and developer workflows at scale.
Develop scalable orchestration, artifact management, caching, scheduling, observability, and capacity controls for accelerator-backed CI.
Partner with model, compiler, kernel, runtime, firmware, validation, and hardware teams to translate release risks into automated gates.
Improve CI reliability, speed, debuggability, and cost efficiency while maintaining high confidence in production software.
You might thrive in this role if:
Have built or operated large-scale CI/CD, developer infrastructure, test automation, or production engineering systems.
Understand modern software delivery practices, including GitOps, release promotion, rollback, reproducibility, and policy-driven automation.
Have experience designing monorepos, build systems, dependency graphs, test selection, or change-impact analysis.
Can design regression and performance-benchmarking systems with stable baselines, useful metrics, and actionable failure diagnosis.
Are proficient in Python, Go, Rust, C++, or another language used to build reliable infrastructure and automation.
Have worked with distributed systems, schedulers, containers, clusters, or heterogeneous compute infrastructure.
Can collaborate with model and systems engineers to turn complex accelerator workloads into repeatable production qualification.
Care deeply about reliability, observability, developer experience, and reducing time from code change to trustworthy signal.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nYou will define and build the CI/CD systems that qualify frontier models and the software stack running on OpenAI’s custom AI accelerators. Your work will make correctness, performance, and stability measurable on every change, from individual commits through production releases.\n\nThis role spans model workloads, accelerator software, systems infrastructure, and developer productivity. You will establish scalable CI/CD, GitOps, and monorepo practices; design trustworthy regression and benchmarking pipelines; and partner with model, compiler, kernel, runtime, firmware, and hardware teams to shorten feedback loops without compromising production readiness.\n\nIn this role, you will:\n\n - Define the model CI strategy for frontier models running on OpenAI custom silicon and integrated accelerator systems.\n\n - Build production CI/CD pipelines for functional regression, performance benchmarking, software stability, and release qualification.\n\n - Design representative test matrices across models, configurations, hardware generations, software components, and deployment environments.\n\n - Create reliable performance baselines, regression detection, bisect and triage workflows, and clear ownership for failures.\n\n - Establish GitOps practices for reproducible configuration, promotion, rollback, auditability, and environment consistency.\n\n - Shape monorepo architecture, dependency management, build and test boundaries, change validation, and developer workflows at scale.\n\n - Develop scalable orchestration, artifact management, caching, scheduling, observability, and capacity controls for accelerator-backed CI.\n\n - Partner with model, compiler, kernel, runtime, firmware, validation, and hardware teams to translate release risks into automated gates.\n\n - Improve CI reliability, speed, debuggability, and cost efficiency while maintaining high confidence in production software.\n\nYou might thrive in this role if:\n\n - Have built or operated large-scale CI/CD, developer infrastructure, test automation, or production engineering systems.\n\n - Understand modern software delivery practices, including GitOps, release promotion, rollback, reproducibility, and policy-driven automation.\n\n - Have experience designing monorepos, build systems, dependency graphs, test selection, or change-impact analysis.\n\n - Can design regression and performance-benchmarking systems with stable baselines, useful metrics, and actionable failure diagnosis.\n\n - Are proficient in Python, Go, Rust, C++, or another language used to build reliable infrastructure and automation.\n\n - Have worked with distributed systems, schedulers, containers, clusters, or heterogeneous compute infrastructure.\n\n - Can collaborate with model and systems engineers to turn complex accelerator workloads into repeatable production qualification.\n\n - Care deeply about reliability, observability, developer experience, and reducing time from code change to trustworthy signal.\n\n\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$318K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$318K - $485K","compensationTiers":[{"id":"c842c152-2b54-42ee-9bce-55b01283bed0","tierSummary":"$318K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4358df2a-13a5-4385-923d-9fef3c482ebd","summary":"$318K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":318000,"maxValue":485000},{"id":"9501e4e8-9896-4d7b-95e7-9e0059bf9075","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":318000,"maxValue":485000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"295464f1-7d48-468f-afe2-87f9075b7a20","title":"Dedicated Support Engineer - Toronto","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Ontario - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-25T17:33:10.102+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"","addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/openai/295464f1-7d48-468f-afe2-87f9075b7a20","applyUrl":"https://jobs.ashbyhq.com/openai/295464f1-7d48-468f-afe2-87f9075b7a20/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.
We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.
Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.
This Toronto-based role is currently remote and is expected to transition to an in-office arrangement.
In this role, you will:
Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.
Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.
Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.
Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.
Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.
Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.
Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.
Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.
Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.
Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.
Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.
Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.
Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.
Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.
You might thrive in this role if you:
Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.
Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.
Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.
Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.
Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.
Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.
Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.
Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.
Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.
Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.
Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nThe Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.\n\nWe’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.\n\nBeyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.\n\nThis Toronto-based role is currently remote and is expected to transition to an in-office arrangement.\n\nIn this role, you will:\n\n - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.\n\n - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.\n\n - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.\n\n - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.\n\n - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.\n\n - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.\n\n - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.\n\n - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.\n\n - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.\n\n - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.\n\n - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.\n\n - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.\n\n - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.\n\n - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.\n\nYou might thrive in this role if you:\n\n - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.\n\n - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.\n\n - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.\n\n - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.\n\n - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.\n\n - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.\n\n - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.\n\n - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.\n\n - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.\n\n - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.\n\n - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0dc7f3f1-0f8c-4d71-8264-ae0f208efeb1","title":"Technical Recruiter","department":"People","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-09-26T00:34:50.203+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0dc7f3f1-0f8c-4d71-8264-ae0f208efeb1","applyUrl":"https://jobs.ashbyhq.com/openai/0dc7f3f1-0f8c-4d71-8264-ae0f208efeb1/application","descriptionHtml":"About the Team
At OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent in science, engineering, and business to address one of the most ambitious challenges of our times. The Recruiting team is at the heart of this mission, tasked with identifying and hiring exceptional individuals who align with OpenAI's values and cultural ambitions. Our approach to recruitment aims to set the standard for excellence and innovation in the field, connecting outstanding candidates with opportunities to impact the future of AI.
About the Role
Our team is growing to help OpenAI build the next phase of highly capable intelligent computer systems. We’re looking for a highly experienced Recruiter who advises hiring managers and partners closely with senior leaders across the organization. You're driven to work on high-value talent initiatives and are close to the industry’s most sought-after talent. You’ll work with our existing team members—including technical recruiters, coordinators, sourcers, and cross-functional partners—to drive key hires across engineering, AI, and technical domains.
In this role, you will:
Independently manage stakeholder expectations for top-of-funnel initiatives across the business
Partner with executives and hiring managers to deeply understand current and future hiring needs
Design and execute strategic sourcing plans to map talent and drive top-of-funnel activity
Own the candidate experience from first engagement through loop interview stage, delivering exceptional service and fast turnaround
Act as a thought partner to hiring teams, offering talent market insights, funnel data, and best practices
Source technical talent through creative outreach, events, and passive campaigns
Build and maintain nurturing campaigns and brand-forward recruitment marketing efforts
You might thrive in this role if you have:
8+ years of progressive recruiting experience in high-growth, premier tech environments
Proven success hiring in niche and competitive technical talent markets
Strong interpersonal skills and the ability to build trust with senior stakeholders
Clear, compelling written and verbal communication skills
Comfort navigating ambiguity and shifting priorities in a fast-paced environment
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAt OpenAI, we are dedicated to building safe artificial general intelligence (AGI) to benefit all of humanity. Our mission attracts the world’s top talent in science, engineering, and business to address one of the most ambitious challenges of our times. The Recruiting team is at the heart of this mission, tasked with identifying and hiring exceptional individuals who align with OpenAI's values and cultural ambitions. Our approach to recruitment aims to set the standard for excellence and innovation in the field, connecting outstanding candidates with opportunities to impact the future of AI.\n\n\n\nAbout the Role\n\nOur team is growing to help OpenAI build the next phase of highly capable intelligent computer systems. We’re looking for a highly experienced Recruiter who advises hiring managers and partners closely with senior leaders across the organization. You're driven to work on high-value talent initiatives and are close to the industry’s most sought-after talent. You’ll work with our existing team members—including technical recruiters, coordinators, sourcers, and cross-functional partners—to drive key hires across engineering, AI, and technical domains.\n\n\n\nIn this role, you will:\n\n - Independently manage stakeholder expectations for top-of-funnel initiatives across the business\n\n - Partner with executives and hiring managers to deeply understand current and future hiring needs\n\n - Design and execute strategic sourcing plans to map talent and drive top-of-funnel activity\n\n - Own the candidate experience from first engagement through loop interview stage, delivering exceptional service and fast turnaround\n\n - Act as a thought partner to hiring teams, offering talent market insights, funnel data, and best practices\n\n - Source technical talent through creative outreach, events, and passive campaigns\n\n - Build and maintain nurturing campaigns and brand-forward recruitment marketing efforts\n\n\n\nYou might thrive in this role if you have:\n\n - 8+ years of progressive recruiting experience in high-growth, premier tech environments\n\n - Proven success hiring in niche and competitive technical talent markets\n\n - Strong interpersonal skills and the ability to build trust with senior stakeholders\n\n - Clear, compelling written and verbal communication skills\n\n - Comfort navigating ambiguity and shifting priorities in a fast-paced environment\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$172K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$172K - $240K","compensationTiers":[{"id":"cbe266f1-db93-4ce2-b275-5654848552ff","tierSummary":"$172K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"69d08967-f4d0-48b0-8b6b-11db3bf35c86","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7ec0b535-7603-4327-bb20-0db117896cfe","summary":"$172K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":172000,"maxValue":240000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":172000,"maxValue":240000}]}},{"id":"bb1c9e6f-892e-434b-9f02-fcf6a238bc1c","title":"Client Partner, Ads Solutions (Spanish Speaking)","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-25T13:44:09.672+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bb1c9e6f-892e-434b-9f02-fcf6a238bc1c","applyUrl":"https://jobs.ashbyhq.com/openai/bb1c9e6f-892e-434b-9f02-fcf6a238bc1c/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.
About the Role
This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers within the Spanish market. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform.
You’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy.
This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution.
Own and achieve a defined revenue target within an assigned territory or vertical.
Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth.
Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback.
Structure and negotiate complex commercial agreements.
Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives.
Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals.
Partner with Customer Success Managers to ensure seamless post-sale transitions and coordinated expansion strategies.
Maintain rigorous pipeline management and accurate revenue forecasting.
You might thrive in this role if you:
Have 10+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles.
Have 3+ years of experience as proven advisor influencing executives and clients.
Fluent in Spanish & English language.
Have experience owning revenue targets and closing complex deals.
Can build structured business cases and influencing senior stakeholders (internally and externally).
Have strong verbal and written communication skills.
Can operate in ambiguous, fast-changing environments.
Understand the client’s business and priorities to define success metrics and align on partnership goals.
Translate analytical insights into compelling commercial narratives.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Ads Solutions team partners closely with advertisers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity.\n\nAbout the Role\n\nThis role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers within the Spanish market. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform.\n\nYou’ll work closely with Customer Success Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy.\n\nThis role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution.\n\n - Own and achieve a defined revenue target within an assigned territory or vertical.\n\n - Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth.\n\n - Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback.\n\n - Structure and negotiate complex commercial agreements.\n\n - Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives.\n\n - Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals.\n\n - Partner with Customer Success Managers to ensure seamless post-sale transitions and coordinated expansion strategies.\n\n - Maintain rigorous pipeline management and accurate revenue forecasting.\n\nYou might thrive in this role if you:\n\n - Have 10+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles.\n\n - Have 3+ years of experience as proven advisor influencing executives and clients.\n\n - Fluent in Spanish & English language.\n\n - Have experience owning revenue targets and closing complex deals.\n\n - Can build structured business cases and influencing senior stakeholders (internally and externally).\n\n - Have strong verbal and written communication skills.\n\n - Can operate in ambiguous, fast-changing environments.\n\n - Understand the client’s business and priorities to define success metrics and align on partnership goals.\n\n - Translate analytical insights into compelling commercial narratives.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"125db0ea-d5e1-4c49-bc1a-e6ffc8ea71ff","title":"Strategic Delivery Lead, Cyber","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-28T16:33:17.218+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/125db0ea-d5e1-4c49-bc1a-e6ffc8ea71ff","applyUrl":"https://jobs.ashbyhq.com/openai/125db0ea-d5e1-4c49-bc1a-e6ffc8ea71ff/application","descriptionHtml":"About the team
The OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety.
As part of the OpenAI for Government team you will work across the U.S. national security and cyber ecosystem, helping to accelerate adoption through hands-on support, tailored training, and early insights—so civil servants can spend less time on red tape and more on meaningful work. You will partner with government organizations to identify high-impact opportunities, translate complex cyber mission challenges into AI-enabled solutions, and drive secure deployments that help cyber professionals move faster and operate more effectively. If you're passionate about responsibly deploying frontier AI to uplift public institutions, strengthen cyber resilience, and transform how the government serves the American people, we want you on our team.
About the Role
The Strategic Delivery Lead (Cyber) will identify and deliver on some of OpenAI’s most complex and high-impact deployments for the U.S. national security and cyber enterprise. In this role, you will work closely with our national security partners and cyber mission owners to make their hardest problems solvable on the OpenAI Platform API and ChatGPT Enterprise.
The role is highly cross-functional and customer-facing: You’ll partner with Research, Engineering, Go-to-Market, Forward Deployed Engineers, Solutions Architects, security teams, and external stakeholders to align on scope, unblock delivery, and communicate progress at every level, from technical teams to C-suite.
You will own and drive execution of technical delivery workstreams led by internal teams (Forward Deployed Engineers, Researchers, Solutions Architects), ensuring clear problem-framing, crisp milestone definitions, proactive risk identification, rapid issue resolution, and effective translation between business objectives and cyber mission requirements and technical solutions, while consistently communicating clear progress and demonstrating tangible value to national security customers. Accountability for contractual milestones and acceptance criteria sits with you.
This is a high-trust, high-autonomy role. Success requires deep program management expertise, executive presence, experience operating in cyber or national security environments, and a passion for making novel technology deliver real-world value.
In this role, you will:
Forge and manage strategic partnerships with key national security and cyber mission users to identify and deliver on the most impactful AI and AGI use cases.
Serve as the accountable lead for delivering high-impact national security and cyber-focused engagements tied to defined contractual milestones.
Act as a key translator between technical teams and business stakeholders, clearly articulating technical progress, risks, requirements, and dependencies in language accessible to both senior executives and technical practitioners.
Work with government, defense, industry partners, and academia to identify key concepts for national security AI use including cyber defense, threat intelligence, security operations, incident response, and vulnerability management workflows and then translate them into actionable delivery plans that align technical feasibility with national security impact.
Partner deeply with technical teams (FDEs, SAs, Research) to frame complex business and technical problems into actionable, scoped projects, serving as a strategic sounding board and thought leader to guide technical direction, anticipate blockers, and align teams proactively.
Establish best practices around milestone tracking, internal coordination, and delivery operations at scale.
Build internal consensus across teams with competing priorities, secure commitments from stakeholders you do not manage, and drive complex projects to completion with limited dedicated resources
Lead regular progress reviews with national security and cyber stakeholders, ensuring transparency and confidence in delivery.
Identify delivery risks early and work cross-functionally to mitigate blockers and maintain program velocity.
Navigate ambiguity and evolving requirements with composure, helping internal and external teams stay aligned.
Help shape the future of how OpenAI engages with national security and cyber customers through milestone-based delivery programs.
You’ll thrive in this role if you:
Active U.S. Government TS/SCI clearance, with a strong preference for an active Counterintelligence or Full Scope Polygraph
Have 10+ years of experience in cybersecurity, national security consulting, delivery leadership, or senior program management roles, driving complex technical initiatives across cross-functional teams to deliver results for national security missions.
Are willing to travel up to 50% and work on-site with national security and cyber customers to build strong relationships and deeply understand their needs.
Have experience leading organizational transformation initiatives (AI, digital, or business transformation) directly with national security departments or agencies.
Have led complex national security or cyber-focused programs in enterprise SaaS, AI/ML, consulting, cybersecurity, or transformation environments.
Have a proven track record influencing and shaping customer decision-making at executive/board level and the ability to drive clarity, accountability, and alignment at senior levels.
Demonstrated experience delivering outcomes in lean, fast-moving environments by influencing without authority, making thoughtful tradeoffs, and mobilizing cross-functional teams around the highest-priority work.
Strong track record of execution in delivering ambitious goals on complex cross-functional projects.
Prior experience managing large scale AI/ML or enterprise API-based deployments.
Are passionate about how AI and AGI can enhance the national security mission and strengthen cyber capabilities.
Thrive in extremely ambiguous, fast-moving environments and can create clarity and momentum where none yet exists.
See yourself as a bridge between frontier AI research and cyber mission impact, and are motivated by enabling that connection.
Care about mission impact and want to help national security customers use AI responsibly and effectively.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThe OpenAI for Government team is a dynamic, mission-driven group leveraging frontier AI to transform how governments achieve their missions. Our team works to empower public servants with secure, compliant AI tools (e.g., ChatGPT Enterprise, ChatGPT Gov) and mission-aligned deployments that meet government technical requirements with strong reliability and safety.\n\nAs part of the OpenAI for Government team you will work across the U.S. national security and cyber ecosystem, helping to accelerate adoption through hands-on support, tailored training, and early insights—so civil servants can spend less time on red tape and more on meaningful work. You will partner with government organizations to identify high-impact opportunities, translate complex cyber mission challenges into AI-enabled solutions, and drive secure deployments that help cyber professionals move faster and operate more effectively. If you're passionate about responsibly deploying frontier AI to uplift public institutions, strengthen cyber resilience, and transform how the government serves the American people, we want you on our team.\n\n \n\nAbout the Role\n\nThe Strategic Delivery Lead (Cyber) will identify and deliver on some of OpenAI’s most complex and high-impact deployments for the U.S. national security and cyber enterprise. In this role, you will work closely with our national security partners and cyber mission owners to make their hardest problems solvable on the OpenAI Platform API and ChatGPT Enterprise.\n\nThe role is highly cross-functional and customer-facing: You’ll partner with Research, Engineering, Go-to-Market, Forward Deployed Engineers, Solutions Architects, security teams, and external stakeholders to align on scope, unblock delivery, and communicate progress at every level, from technical teams to C-suite.\n\nYou will own and drive execution of technical delivery workstreams led by internal teams (Forward Deployed Engineers, Researchers, Solutions Architects), ensuring clear problem-framing, crisp milestone definitions, proactive risk identification, rapid issue resolution, and effective translation between business objectives and cyber mission requirements and technical solutions, while consistently communicating clear progress and demonstrating tangible value to national security customers. Accountability for contractual milestones and acceptance criteria sits with you.\n\nThis is a high-trust, high-autonomy role. Success requires deep program management expertise, executive presence, experience operating in cyber or national security environments, and a passion for making novel technology deliver real-world value.\n\n \n\nIn this role, you will:\n\n - Forge and manage strategic partnerships with key national security and cyber mission users to identify and deliver on the most impactful AI and AGI use cases.\n\n - Serve as the accountable lead for delivering high-impact national security and cyber-focused engagements tied to defined contractual milestones.\n\n - Act as a key translator between technical teams and business stakeholders, clearly articulating technical progress, risks, requirements, and dependencies in language accessible to both senior executives and technical practitioners.\n\n - Work with government, defense, industry partners, and academia to identify key concepts for national security AI use including cyber defense, threat intelligence, security operations, incident response, and vulnerability management workflows and then translate them into actionable delivery plans that align technical feasibility with national security impact.\n\n - Partner deeply with technical teams (FDEs, SAs, Research) to frame complex business and technical problems into actionable, scoped projects, serving as a strategic sounding board and thought leader to guide technical direction, anticipate blockers, and align teams proactively.\n\n - Establish best practices around milestone tracking, internal coordination, and delivery operations at scale.\n\n - Build internal consensus across teams with competing priorities, secure commitments from stakeholders you do not manage, and drive complex projects to completion with limited dedicated resources\n\n - Lead regular progress reviews with national security and cyber stakeholders, ensuring transparency and confidence in delivery.\n\n - Identify delivery risks early and work cross-functionally to mitigate blockers and maintain program velocity.\n\n - Navigate ambiguity and evolving requirements with composure, helping internal and external teams stay aligned.\n\n - Help shape the future of how OpenAI engages with national security and cyber customers through milestone-based delivery programs.\n\n \n\nYou’ll thrive in this role if you:\n\n - Active U.S. Government TS/SCI clearance, with a strong preference for an active Counterintelligence or Full Scope Polygraph\n\n - Have 10+ years of experience in cybersecurity, national security consulting, delivery leadership, or senior program management roles, driving complex technical initiatives across cross-functional teams to deliver results for national security missions.\n\n - Are willing to travel up to 50% and work on-site with national security and cyber customers to build strong relationships and deeply understand their needs.\n\n - Have experience leading organizational transformation initiatives (AI, digital, or business transformation) directly with national security departments or agencies.\n\n - Have led complex national security or cyber-focused programs in enterprise SaaS, AI/ML, consulting, cybersecurity, or transformation environments.\n\n - Have a proven track record influencing and shaping customer decision-making at executive/board level and the ability to drive clarity, accountability, and alignment at senior levels.\n\n - Demonstrated experience delivering outcomes in lean, fast-moving environments by influencing without authority, making thoughtful tradeoffs, and mobilizing cross-functional teams around the highest-priority work.\n\n - Strong track record of execution in delivering ambitious goals on complex cross-functional projects.\n\n - Prior experience managing large scale AI/ML or enterprise API-based deployments.\n\n - Are passionate about how AI and AGI can enhance the national security mission and strengthen cyber capabilities.\n\n - Thrive in extremely ambiguous, fast-moving environments and can create clarity and momentum where none yet exists.\n\n - See yourself as a bridge between frontier AI research and cyber mission impact, and are motivated by enabling that connection.\n\n - Care about mission impact and want to help national security customers use AI responsibly and effectively.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $370K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $370K","compensationTiers":[{"id":"ee647b4f-5589-4ee6-93d8-3d59b9a9ced5","tierSummary":"$266K – $370K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"24164090-b482-4611-995d-a9e1bbd6a1ef","summary":"$266K – $370K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":370000},{"id":"748f07dc-72fa-4e31-8b73-b22cb22a3864","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":370000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"33acf0e2-5c11-46d7-9dc9-417f5537139b","title":"Software Engineer, IP Infrastructure","department":"Research","team":"Research Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T01:58:58.904+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/33acf0e2-5c11-46d7-9dc9-417f5537139b","applyUrl":"https://jobs.ashbyhq.com/openai/33acf0e2-5c11-46d7-9dc9-417f5537139b/application","descriptionHtml":"The IP Infrastructure team builds and operates the systems that enable OpenAI to share research and engineering technology securely and reliably with strategic partners. Our work spans continuously running pipelines for model weights, configurations, code, and container images.
We work closely with research, security, developer infrastructure, and partner engineering teams to turn complex requirements into dependable software. We’re a small, collaborative team with direct ownership of systems that support important partnerships.
We’re looking for a software engineer to build and improve the backend services behind these workflows. You’ll work primarily in Python, take projects from design through production, and make our systems more reliable and easier to operate as partner integrations evolve.
The work combines hands-on engineering with careful judgment. You’ll translate requirements about what can be shared into clear, testable business logic, debug problems across system boundaries, and collaborate with the teams that build and use the underlying infrastructure.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week.
Build and maintain automated pipelines that transfer model weights, configurations, code, and container images between OpenAI and partner environments
Implement the validation and business logic that determines how artifacts are prepared and shared
Improve production reliability through testing, monitoring, useful diagnostics, and robust failure handling
Integrate services with source control, object storage, and build and container tooling, working closely with the owners of shared infrastructure
Partner with researchers, security teams, and external engineers to understand requirements and resolve integration problems
Improve existing workflows and use AI tools where they can make the systems we build more effective
Have strong Python skills and experience building, testing, and debugging backend software
Have taken a service, pipeline, or automation project from implementation into production and helped keep it reliable
Enjoy investigating how systems fit together and tracing problems across services and dependencies
Can turn ambiguous requirements into practical software while exercising sound judgment around sensitive information
Communicate clearly with technical and nontechnical collaborators and enjoy working with partner engineering teams
Learn unfamiliar systems quickly and take responsibility for following problems through to resolution
Experience with cloud services, object storage, containers, or CI/CD is helpful. Our work involves tools such as Docker, Bazel, and Buildkite, but prior expertise in every tool or a particular cloud provider is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe IP Infrastructure team builds and operates the systems that enable OpenAI to share research and engineering technology securely and reliably with strategic partners. Our work spans continuously running pipelines for model weights, configurations, code, and container images.\n\nWe work closely with research, security, developer infrastructure, and partner engineering teams to turn complex requirements into dependable software. We’re a small, collaborative team with direct ownership of systems that support important partnerships.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a software engineer to build and improve the backend services behind these workflows. You’ll work primarily in Python, take projects from design through production, and make our systems more reliable and easier to operate as partner integrations evolve.\n\nThe work combines hands-on engineering with careful judgment. You’ll translate requirements about what can be shared into clear, testable business logic, debug problems across system boundaries, and collaborate with the teams that build and use the underlying infrastructure.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and maintain automated pipelines that transfer model weights, configurations, code, and container images between OpenAI and partner environments\n\n - Implement the validation and business logic that determines how artifacts are prepared and shared\n\n - Improve production reliability through testing, monitoring, useful diagnostics, and robust failure handling\n\n - Integrate services with source control, object storage, and build and container tooling, working closely with the owners of shared infrastructure\n\n - Partner with researchers, security teams, and external engineers to understand requirements and resolve integration problems\n\n - Improve existing workflows and use AI tools where they can make the systems we build more effective\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong Python skills and experience building, testing, and debugging backend software\n\n - Have taken a service, pipeline, or automation project from implementation into production and helped keep it reliable\n\n - Enjoy investigating how systems fit together and tracing problems across services and dependencies\n\n - Can turn ambiguous requirements into practical software while exercising sound judgment around sensitive information\n\n - Communicate clearly with technical and nontechnical collaborators and enjoy working with partner engineering teams\n\n - Learn unfamiliar systems quickly and take responsibility for following problems through to resolution\n\n - Experience with cloud services, object storage, containers, or CI/CD is helpful. Our work involves tools such as Docker, Bazel, and Buildkite, but prior expertise in every tool or a particular cloud provider is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $405K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $405K","compensationTiers":[{"id":"2c20fa47-7d2f-4ebb-b3c6-462d46d76470","tierSummary":"$266K – $405K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"228ed731-5615-45f6-ba45-8e23f993ac91","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"942b7e92-7a13-4d3d-be3d-a06500008749","summary":"$266K – $405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":405000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":405000}]}},{"id":"cd3c9c99-9527-4ba2-bea7-9f8f4892bc62","title":"Technical Program Manager, Global Programs — Applied AI Engineering","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-28T16:10:28.109+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cd3c9c99-9527-4ba2-bea7-9f8f4892bc62","applyUrl":"https://jobs.ashbyhq.com/openai/cd3c9c99-9527-4ba2-bea7-9f8f4892bc62/application","descriptionHtml":"OpenAI’s Applied AI Engineering (AIE) team helps customers around the world build and deploy AI solutions that deliver measurable business value. We combine technical expertise and hands-on engineering to identify high-impact use cases, develop and evaluate solutions, and guide customers from experimentation to production—bringing deployment insights back to OpenAI’s product and research teams.
We are seeking a Technical Program Manager to lead the planning, execution, and ongoing operations of programs across OpenAI’s global Applied AI Engineering team. You will turn customer, field, and leadership priorities into actionable programs spanning regions and customer segments, managing milestones, dependencies, risks, and delivery in collaboration with AIE, Sales, Product, and partner teams. Alongside execution, you will own and improve AIE’s internal operating mechanisms and tooling, and work with leadership to resolve adoption and delivery bottlenecks. This role combines hands-on program ownership with the opportunity to inform AIE priorities and industry strategy, improve how the team operates, and scale successful approaches globally.
This role is based in San Francisco, California in the United States.
Own end-to-end delivery and operations for a prioritized portfolio of global AIE initiatives, including project plans, milestones, dependencies, risks, regional rollout, leadership updates, and performance tracking.
Co-own industry strategy with AIE and GTM leaders across regions: synthesize customer and field feedback, identify recurring workflows and adoption barriers, and prioritize use cases and investments.
Partner with AIEs across regions and customer segments to identify recurring adoption, delivery, and operational bottlenecks and root causes; work with leadership to prioritize actions, align resources, and drive resolution.
Lead the design of reusable technical industry workshops—including agendas, demos, materials, and actionable next steps—that regional teams can adapt, with delivery led by AIE and other technical teams.
Work with hyperscaler and ecosystem partners to jointly develop industry use cases and coordinate technical readiness, launches, and go-to-market execution.
Own the roadmap, quality, and lifecycle of API and industry demos, technical blueprints, and field enablement playbooks, partnering with technical teams to keep assets current, reusable across regions and customer segments, and aligned with customer needs and product capabilities.
Design and run field-wide technical campaigns in collaboration with AIE, Sales, Product, and partner teams, tailoring regional execution to move customers from discovery and evaluation toward adoption.
Own and improve AIE’s internal operating mechanisms and tooling—including intake, prioritization, operating reviews, and reporting. Establish feedback loops, shared success metrics, and dashboards for delivery, field and customer adoption, API usage, and business impact across regions; use automation and insights to improve team effectiveness and inform AIE, industry, and product priorities.
Bring at least 10+ years of technology-industry experience, with a track record in technical program management, technical strategy, technical GTM, industry programs, or technology consulting. Experience at hyperscalers, independent software vendors (ISVs), or consulting firms is preferred.
Have driven technical sales motions and field-wide campaigns with measurable customer adoption or business results.
Bring strong technical fluency in AI, APIs, cloud platforms, and enterprise deployment tradeoffs, with experience scoping use cases and shaping technical demos, prototypes, workshops, or reference implementations with engineers.
Can turn customer and field signals into a clear industry point of view, distinguish repeatable needs from one-off requests, and prioritize investments.
Have experience partnering with hyperscalers or technology ecosystems on joint solutions, technical enablement, or go-to-market programs.
Have built and managed internal workflows or tooling that teams use day to day. Use automation and AI-powered business intelligence (BI) tools to reduce manual work, build dashboards, define success metrics, and turn adoption and program-performance data into decisions.
Have led large-scale global initiatives from initial design through multi-region rollout and ongoing operations, balancing shared standards with local needs. You navigate ambiguity, influence without formal authority, and communicate clearly with technical, field, partner, and executive audiences across regions and functions.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Applied AI Engineering (AIE) team helps customers around the world build and deploy AI solutions that deliver measurable business value. We combine technical expertise and hands-on engineering to identify high-impact use cases, develop and evaluate solutions, and guide customers from experimentation to production—bringing deployment insights back to OpenAI’s product and research teams.\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Technical Program Manager to lead the planning, execution, and ongoing operations of programs across OpenAI’s global Applied AI Engineering team. You will turn customer, field, and leadership priorities into actionable programs spanning regions and customer segments, managing milestones, dependencies, risks, and delivery in collaboration with AIE, Sales, Product, and partner teams. Alongside execution, you will own and improve AIE’s internal operating mechanisms and tooling, and work with leadership to resolve adoption and delivery bottlenecks. This role combines hands-on program ownership with the opportunity to inform AIE priorities and industry strategy, improve how the team operates, and scale successful approaches globally.\n\nThis role is based in San Francisco, California in the United States.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Own end-to-end delivery and operations for a prioritized portfolio of global AIE initiatives, including project plans, milestones, dependencies, risks, regional rollout, leadership updates, and performance tracking.\n\n - Co-own industry strategy with AIE and GTM leaders across regions: synthesize customer and field feedback, identify recurring workflows and adoption barriers, and prioritize use cases and investments.\n\n - Partner with AIEs across regions and customer segments to identify recurring adoption, delivery, and operational bottlenecks and root causes; work with leadership to prioritize actions, align resources, and drive resolution.\n\n - Lead the design of reusable technical industry workshops—including agendas, demos, materials, and actionable next steps—that regional teams can adapt, with delivery led by AIE and other technical teams.\n\n - Work with hyperscaler and ecosystem partners to jointly develop industry use cases and coordinate technical readiness, launches, and go-to-market execution.\n\n - Own the roadmap, quality, and lifecycle of API and industry demos, technical blueprints, and field enablement playbooks, partnering with technical teams to keep assets current, reusable across regions and customer segments, and aligned with customer needs and product capabilities.\n\n - Design and run field-wide technical campaigns in collaboration with AIE, Sales, Product, and partner teams, tailoring regional execution to move customers from discovery and evaluation toward adoption.\n\n - Own and improve AIE’s internal operating mechanisms and tooling—including intake, prioritization, operating reviews, and reporting. Establish feedback loops, shared success metrics, and dashboards for delivery, field and customer adoption, API usage, and business impact across regions; use automation and insights to improve team effectiveness and inform AIE, industry, and product priorities.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Bring at least 10+ years of technology-industry experience, with a track record in technical program management, technical strategy, technical GTM, industry programs, or technology consulting. Experience at hyperscalers, independent software vendors (ISVs), or consulting firms is preferred.\n\n - Have driven technical sales motions and field-wide campaigns with measurable customer adoption or business results.\n\n - Bring strong technical fluency in AI, APIs, cloud platforms, and enterprise deployment tradeoffs, with experience scoping use cases and shaping technical demos, prototypes, workshops, or reference implementations with engineers.\n\n - Can turn customer and field signals into a clear industry point of view, distinguish repeatable needs from one-off requests, and prioritize investments.\n\n - Have experience partnering with hyperscalers or technology ecosystems on joint solutions, technical enablement, or go-to-market programs.\n\n - Have built and managed internal workflows or tooling that teams use day to day. Use automation and AI-powered business intelligence (BI) tools to reduce manual work, build dashboards, define success metrics, and turn adoption and program-performance data into decisions.\n\n - Have led large-scale global initiatives from initial design through multi-region rollout and ongoing operations, balancing shared standards with local needs. You navigate ambiguity, influence without formal authority, and communicate clearly with technical, field, partner, and executive audiences across regions and functions.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$251K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$251K - $280K","compensationTiers":[{"id":"a95e425c-5cba-4071-9ccf-dd3129fc1a58","tierSummary":"$251K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"04dd72a0-520c-49aa-968a-77774e471d91","summary":"$251K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":280000},{"id":"1f8f7716-1564-45c5-ab82-eb15708a0319","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a58b83f6-2955-4d89-8c13-14372c89263a","title":"Senior Counsel, Product (Hardware)","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-29T18:53:42.049+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a58b83f6-2955-4d89-8c13-14372c89263a","applyUrl":"https://jobs.ashbyhq.com/openai/a58b83f6-2955-4d89-8c13-14372c89263a/application","descriptionHtml":"About the Team
OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation.
About the Role
As a member of our Product Counsel team, you will advise on a broad range of issues arising from hardware products and technologies, with a focus on software that power them. You’ll work closely with software engineering, product, design, and business teams from development through launch and ongoing support. This is a unique opportunity to engage directly with the forefront of AI legal issues. This role reports to our DGC of Hardware.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Work closely with product and engineering teams, participate in architecture and product reviews, and advise throughout development, launch, and ongoing support.
Support software and firmware licensing, open-source, compatibility and ongoing device support.
Provide broad product counseling on consumer experiences, user terms, disclosures, marketing claims, consumer protection and regulatory requirements.
Advise and coordinate on product, commercial, IP, privacy, security, competition, and regulatory legal issues so product decisions and external commitments are consistent.
Build practical guidance and review processes, adapt support to changing priorities, and take ownership of emerging issues across teams.
You might thrive in this role if you:
Have 8+ years of relevant legal experience, including substantial product counseling for consumer devices, software embedded in hardware, gained in-house, at a technology-focused law firm, or both.
Can work with engineers on embedded software and firmware, hardware dependencies, and translate that understanding into practical advice.
Have experience with software licensing and the legal issues that arise when device software, apps, and connected services work together.
Build trusted cross-functional relationships and explain complex issues clearly, balancing legal risk with product goals and responsible development.
Take ownership and bring an adaptable, collaborative working style: shift priorities, learn unfamiliar issues, and move between strategic advice and hands-on problem solving while knowing when to involve specialists.
Have a JD and license or qualification to practice in CA.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation.\n\n\n\nAbout the Role\n\nAs a member of our Product Counsel team, you will advise on a broad range of issues arising from hardware products and technologies, with a focus on software that power them. You’ll work closely with software engineering, product, design, and business teams from development through launch and ongoing support. This is a unique opportunity to engage directly with the forefront of AI legal issues. This role reports to our DGC of Hardware.\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Work closely with product and engineering teams, participate in architecture and product reviews, and advise throughout development, launch, and ongoing support.\n\n - Support software and firmware licensing, open-source, compatibility and ongoing device support.\n\n - Provide broad product counseling on consumer experiences, user terms, disclosures, marketing claims, consumer protection and regulatory requirements.\n\n - Advise and coordinate on product, commercial, IP, privacy, security, competition, and regulatory legal issues so product decisions and external commitments are consistent.\n\n - Build practical guidance and review processes, adapt support to changing priorities, and take ownership of emerging issues across teams.\n\n\n\nYou might thrive in this role if you:\n\n - Have 8+ years of relevant legal experience, including substantial product counseling for consumer devices, software embedded in hardware, gained in-house, at a technology-focused law firm, or both.\n\n - Can work with engineers on embedded software and firmware, hardware dependencies, and translate that understanding into practical advice.\n\n - Have experience with software licensing and the legal issues that arise when device software, apps, and connected services work together.\n\n - Build trusted cross-functional relationships and explain complex issues clearly, balancing legal risk with product goals and responsible development.\n\n - Take ownership and bring an adaptable, collaborative working style: shift priorities, learn unfamiliar issues, and move between strategic advice and hands-on problem solving while knowing when to involve specialists.\n\n - Have a JD and license or qualification to practice in CA.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$330K – $366K • Offers Equity","scrapeableCompensationSalarySummary":"$330K - $366K","compensationTiers":[{"id":"e7ff22d9-b4ed-4f4a-a2ee-79c020bd6920","tierSummary":"$330K – $366K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a607a17a-df78-4809-a92f-82e08970b0e1","summary":"$330K – $366K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":366000},{"id":"d37329af-7a30-4a2d-bdc1-7993153f5357","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":366000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a244270d-9308-4124-82d5-9c0b91eae1f2","title":"Cyber Enablement Lead, Gov","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-30T03:34:25.088+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a244270d-9308-4124-82d5-9c0b91eae1f2","applyUrl":"https://jobs.ashbyhq.com/openai/a244270d-9308-4124-82d5-9c0b91eae1f2/application","descriptionHtml":"The Adoption, Innovation, and Transformation (AIT) team within OpenAI for Government helps government organizations turn OpenAI products into durable capabilities and measurable mission impact. We work alongside government leaders and public servants to move from exploration to confident, responsible, organization-wide use of AI, including our Cyber and Daybreak capabilities.
Our work combines strategic communications, hands-on enablement, adoption strategy, deployment support, and community building, tailored to government missions and operating environments.
We are seeking a Cyber Enablement Lead to help government cyber professionals turn Daybreak’s capabilities into stronger defenses and measurable mission outcomes. This role combines technical credibility, hands-on teaching, strategic communication, and cross-functional leadership.
You will own Daybreak’s government product enablement strategy and personally design and deliver the training that brings it to life. Your work will span audience research, curriculum design, recorded demonstrations and courses, hands-on workshops, executive briefings, and cyber councils. You will work directly with U.S. and international government cyber leaders to translate frontier AI capabilities into practical workflows that address operational challenges.
You will also partner with the cyber product team, bringing customer feedback, deployment challenges, and adversarial context into product development. Your work will help shape best practices for adopting and deploying our cyber tools, strengthen government cyber defenses, and inform the direction of these capabilities.
You will engage across the government cybersecurity ecosystem, including Authorizing Officials (AOs), CISOs, cyber operators, developers, and senior executives. Practitioners need practical proficiency; executives need a strategic understanding of our cyber products, their value, and their implications for mission and risk. Success means demonstrated capability, sustained adoption, and better cyber outcomes.
This role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Travel and regular work from government customer sites are required.
Set the vision and own the execution of Daybreak’s government enablement strategy, from audience research and learning objectives to curriculum, delivery, and measurable mission impact.
Serve as a trusted cyber ambassador for OpenAI, leading substantive conversations about our tools and capabilities with U.S. and international government leaders, customers, and the broader cyber community.
Help government leaders understand and respond to AI’s changing cyber landscape through executive briefings, public speaking, and thought leadership grounded in operational experience.
Personally lead technical training, live demonstrations, hands-on workshops, and executive conversations that help AOs, CISOs, cyber operators, developers, and senior leaders apply Daybreak to their work.
Bring frontline experience into product development. Serve as a key point of contact for Daybreak Blue and Red, translating user feedback, deployment friction, and unmet mission needs into actionable product recommendations.
Create practical learning materials, including scripts, recorded demonstrations, interactive labs, digital courses, videos, facilitator guides, and playbooks.
Convene and lead our cyber councils, bringing leaders and practitioners into candid conversations that surface hard questions, share field lessons, and build a community of practice.
Deliver tailored engagements for specialist teams and repeatable learning programs that equip thousands of practitioners to use Daybreak effectively.
Translate frontier capabilities into practical government workflows across the cybersecurity lifecycle, connecting Daybreak’s applications and deployment requirements to challenges such as critical infrastructure security and defense of critical networks.
Develop practical guidance for human-machine teaming in cyber, including where AI adds value, where human judgment is essential, and how teams validate results and act responsibly.
Coordinate across product, security, deployment, and customer teams to address adoption barriers and keep enablement technically accurate, operationally relevant, and current as capabilities and requirements evolve.
Assess demonstrated proficiency, track sustained adoption, and use evidence of stronger cyber performance and mission outcomes to improve programs.
Hold an active security clearance, preferably TS/SCI
Bring deep cybersecurity expertise across threat modeling, vulnerability discovery and validation, prioritization, remediation, detection, incident response, and recovery, with the judgment to connect these disciplines to government missions.
Have deep fluency in Daybreak’s capabilities, applications, and deployment requirements, and can translate that knowledge into credible advice and practical government cyber training.
Have personally built and delivered cybersecurity enablement that changed how people work, from focused engagements with specialist teams to programs reaching thousands of practitioners.
Are a compelling speaker, writer, educator, and hands-on creator. You can set the strategy, write the script, record the demonstration, build the lab, and lead the workshop, roundtable, or private executive session.
Can earn trust in executive briefings and technical deep dives, adapting your language, examples, and level of detail while giving audiences a clear reason and a practical way to act.
Know how to read a leader and a room. You combine presence and emotional intelligence with humility, listen carefully, welcome hard questions, and make people comfortable learning something new.
Understand government cyber missions, security requirements, and operational constraints, ideally across DOW, federal civilian agencies, and state and local government, and can build approaches that work within those realities.
Turn ambitious goals into disciplined execution, leading cross-functional work, incorporating feedback, and taking ownership of demonstrated proficiency, sustained product use, and stronger defenses.
Have built and led teams of cyber enablement professionals, setting a high bar for technical credibility, teaching quality, and execution while helping others grow.
Bring a practical understanding of U.S. cybersecurity laws, regulations, and policies, and can explain their implications for government adoption and deployment.
Have served in a government cyber role and bring a deep commitment to the people behind the mission, including public servants, warfighters, and the intelligence community.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Adoption, Innovation, and Transformation (AIT) team within OpenAI for Government helps government organizations turn OpenAI products into durable capabilities and measurable mission impact. We work alongside government leaders and public servants to move from exploration to confident, responsible, organization-wide use of AI, including our Cyber and Daybreak capabilities.\n\n\n\nOur work combines strategic communications, hands-on enablement, adoption strategy, deployment support, and community building, tailored to government missions and operating environments.\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Cyber Enablement Lead to help government cyber professionals turn Daybreak’s capabilities into stronger defenses and measurable mission outcomes. This role combines technical credibility, hands-on teaching, strategic communication, and cross-functional leadership.\n\n\n\nYou will own Daybreak’s government product enablement strategy and personally design and deliver the training that brings it to life. Your work will span audience research, curriculum design, recorded demonstrations and courses, hands-on workshops, executive briefings, and cyber councils. You will work directly with U.S. and international government cyber leaders to translate frontier AI capabilities into practical workflows that address operational challenges.\n\n\n\nYou will also partner with the cyber product team, bringing customer feedback, deployment challenges, and adversarial context into product development. Your work will help shape best practices for adopting and deploying our cyber tools, strengthen government cyber defenses, and inform the direction of these capabilities.\n\n\n\nYou will engage across the government cybersecurity ecosystem, including Authorizing Officials (AOs), CISOs, cyber operators, developers, and senior executives. Practitioners need practical proficiency; executives need a strategic understanding of our cyber products, their value, and their implications for mission and risk. Success means demonstrated capability, sustained adoption, and better cyber outcomes.\n\n\n\nThis role is based in Washington, D.C. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. Travel and regular work from government customer sites are required.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Set the vision and own the execution of Daybreak’s government enablement strategy, from audience research and learning objectives to curriculum, delivery, and measurable mission impact.\n\n - Serve as a trusted cyber ambassador for OpenAI, leading substantive conversations about our tools and capabilities with U.S. and international government leaders, customers, and the broader cyber community.\n\n - Help government leaders understand and respond to AI’s changing cyber landscape through executive briefings, public speaking, and thought leadership grounded in operational experience.\n\n - Personally lead technical training, live demonstrations, hands-on workshops, and executive conversations that help AOs, CISOs, cyber operators, developers, and senior leaders apply Daybreak to their work.\n\n - Bring frontline experience into product development. Serve as a key point of contact for Daybreak Blue and Red, translating user feedback, deployment friction, and unmet mission needs into actionable product recommendations.\n\n - Create practical learning materials, including scripts, recorded demonstrations, interactive labs, digital courses, videos, facilitator guides, and playbooks.\n\n - Convene and lead our cyber councils, bringing leaders and practitioners into candid conversations that surface hard questions, share field lessons, and build a community of practice.\n\n - Deliver tailored engagements for specialist teams and repeatable learning programs that equip thousands of practitioners to use Daybreak effectively.\n\n - Translate frontier capabilities into practical government workflows across the cybersecurity lifecycle, connecting Daybreak’s applications and deployment requirements to challenges such as critical infrastructure security and defense of critical networks.\n\n - Develop practical guidance for human-machine teaming in cyber, including where AI adds value, where human judgment is essential, and how teams validate results and act responsibly.\n\n - Coordinate across product, security, deployment, and customer teams to address adoption barriers and keep enablement technically accurate, operationally relevant, and current as capabilities and requirements evolve.\n\n - Assess demonstrated proficiency, track sustained adoption, and use evidence of stronger cyber performance and mission outcomes to improve programs.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Hold an active security clearance, preferably TS/SCI\n\n - Bring deep cybersecurity expertise across threat modeling, vulnerability discovery and validation, prioritization, remediation, detection, incident response, and recovery, with the judgment to connect these disciplines to government missions.\n\n - Have deep fluency in Daybreak’s capabilities, applications, and deployment requirements, and can translate that knowledge into credible advice and practical government cyber training.\n\n - Have personally built and delivered cybersecurity enablement that changed how people work, from focused engagements with specialist teams to programs reaching thousands of practitioners.\n\n - Are a compelling speaker, writer, educator, and hands-on creator. You can set the strategy, write the script, record the demonstration, build the lab, and lead the workshop, roundtable, or private executive session.\n\n - Can earn trust in executive briefings and technical deep dives, adapting your language, examples, and level of detail while giving audiences a clear reason and a practical way to act.\n\n - Know how to read a leader and a room. You combine presence and emotional intelligence with humility, listen carefully, welcome hard questions, and make people comfortable learning something new.\n\n - Understand government cyber missions, security requirements, and operational constraints, ideally across DOW, federal civilian agencies, and state and local government, and can build approaches that work within those realities.\n\n - Turn ambitious goals into disciplined execution, leading cross-functional work, incorporating feedback, and taking ownership of demonstrated proficiency, sustained product use, and stronger defenses.\n\n - Have built and led teams of cyber enablement professionals, setting a high bar for technical credibility, teaching quality, and execution while helping others grow.\n\n - Bring a practical understanding of U.S. cybersecurity laws, regulations, and policies, and can explain their implications for government adoption and deployment.\n\n - Have served in a government cyber role and bring a deep commitment to the people behind the mission, including public servants, warfighters, and the intelligence community.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $230K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $230K","compensationTiers":[{"id":"d4304baa-aba4-494d-8d7c-ff7cd5fec182","tierSummary":"$207K – $230K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6ad887e8-4670-468e-a08e-14bc8f089e8c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"f73e2fd0-715f-4258-aa6c-f13e2bbcf818","summary":"$207K – $230K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":230000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":230000}]}},{"id":"89b0bd3b-52ef-42c1-9a58-08ce4eb7428d","title":"Enterprise Field Marketer","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-28T16:15:47.248+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/89b0bd3b-52ef-42c1-9a58-08ce4eb7428d","applyUrl":"https://jobs.ashbyhq.com/openai/89b0bd3b-52ef-42c1-9a58-08ce4eb7428d/application","descriptionHtml":"The Enterprise Marketing team helps the world’s largest organizations understand, adopt, and scale AI responsibly. We partner closely with Sales, Solutions, Product Marketing, Customer Success, Events, and executive leadership to create programs that accelerate strategic customer growth and strengthen OpenAI’s position as the leader in enterprise AI.
Within Enterprise Marketing, the Field Marketing team is responsible for translating business priorities into high-impact customer engagement motions across industries, regions, and strategic accounts. We build and run programs that create pipeline, accelerate opportunities, deepen executive relationships, and bring OpenAI’s latest innovations directly to enterprise decision-makers.
As an Enterprise Field Marketer, you will be a growth partner to Enterprise Sales, owning field marketing programs that create pipeline, accelerate strategic opportunities, and deepen relationships with priority enterprise accounts.
You will own the full program lifecycle: translating sales priorities into field plans, identifying the right accounts and moments, executing high-quality customer programs, driving follow-up with sellers, and measuring business impact. This is a hands-on role for someone who can move from territory strategy to tactical execution quickly, with strong commercial judgment and high accountability for outcomes.
This role is based in San Francisco, CA or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Travel is expected for customer events, executive programs, industry conferences, and internal planning moments.
Build and execute field marketing plans aligned to priority seller groups, strategic accounts, industries, and regions.
Partner closely with Sales leadership on account prioritization, territory planning, outreach strategy, pipeline goals, and follow-through.
Own the full lifecycle of field programs, from strategy and planning through execution, seller enablement, follow-up, and measurement.
Run high-impact customer programs including executive dinners, roundtables, forums, workshops, industry moments, roadshows, and third-party conference activations.
Turn marquee moments into measurable pipeline opportunities with clear target accounts, success metrics, seller ownership, and post-event conversion plans.
Collaborate with Product Marketing, Events, Comms, Marketing Operations, Solutions, Customer Success, Partnerships, and executive stakeholders to deliver compelling customer experiences.
Track performance, communicate business impact, and build repeatable playbooks that help field marketing scale across enterprise segments.
Have 8+ years of experience in enterprise field marketing, ABM, regional marketing, sales enablement, or related B2B growth roles supporting complex sales motions.
Have a track record of creating measurable pipeline impact through field programs, executive engagement, account-based programs, or industry marketing.
Understand enterprise buying cycles, pipeline creation, stage progression, and how field marketing can influence seller productivity.
Have partnered closely with enterprise sellers and sales leadership on territory planning, account prioritization, QBRs, pipeline reviews, and follow-up.
Can operate across strategy and execution: you can shape the plan, manage stakeholders, and personally drive the details.
Are highly organized, commercially minded, resourceful, and comfortable making progress when inputs are incomplete.
Communicate clearly and can influence senior stakeholders across Sales, Marketing, Product, and customer-facing teams.
Are energized by AI and excited to help enterprises turn new technology into measurable business value.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Enterprise Marketing team helps the world’s largest organizations understand, adopt, and scale AI responsibly. We partner closely with Sales, Solutions, Product Marketing, Customer Success, Events, and executive leadership to create programs that accelerate strategic customer growth and strengthen OpenAI’s position as the leader in enterprise AI.\n\nWithin Enterprise Marketing, the Field Marketing team is responsible for translating business priorities into high-impact customer engagement motions across industries, regions, and strategic accounts. We build and run programs that create pipeline, accelerate opportunities, deepen executive relationships, and bring OpenAI’s latest innovations directly to enterprise decision-makers.\n\n\n\n\nABOUT THE ROLE\n\nAs an Enterprise Field Marketer, you will be a growth partner to Enterprise Sales, owning field marketing programs that create pipeline, accelerate strategic opportunities, and deepen relationships with priority enterprise accounts.\n\nYou will own the full program lifecycle: translating sales priorities into field plans, identifying the right accounts and moments, executing high-quality customer programs, driving follow-up with sellers, and measuring business impact. This is a hands-on role for someone who can move from territory strategy to tactical execution quickly, with strong commercial judgment and high accountability for outcomes.\n\nThis role is based in San Francisco, CA or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance. Travel is expected for customer events, executive programs, industry conferences, and internal planning moments.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and execute field marketing plans aligned to priority seller groups, strategic accounts, industries, and regions.\n\n - Partner closely with Sales leadership on account prioritization, territory planning, outreach strategy, pipeline goals, and follow-through.\n\n - Own the full lifecycle of field programs, from strategy and planning through execution, seller enablement, follow-up, and measurement.\n\n - Run high-impact customer programs including executive dinners, roundtables, forums, workshops, industry moments, roadshows, and third-party conference activations.\n\n - Turn marquee moments into measurable pipeline opportunities with clear target accounts, success metrics, seller ownership, and post-event conversion plans.\n\n - Collaborate with Product Marketing, Events, Comms, Marketing Operations, Solutions, Customer Success, Partnerships, and executive stakeholders to deliver compelling customer experiences.\n\n - Track performance, communicate business impact, and build repeatable playbooks that help field marketing scale across enterprise segments.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 8+ years of experience in enterprise field marketing, ABM, regional marketing, sales enablement, or related B2B growth roles supporting complex sales motions.\n\n - Have a track record of creating measurable pipeline impact through field programs, executive engagement, account-based programs, or industry marketing.\n\n - Understand enterprise buying cycles, pipeline creation, stage progression, and how field marketing can influence seller productivity.\n\n - Have partnered closely with enterprise sellers and sales leadership on territory planning, account prioritization, QBRs, pipeline reviews, and follow-up.\n\n - Can operate across strategy and execution: you can shape the plan, manage stakeholders, and personally drive the details.\n\n - Are highly organized, commercially minded, resourceful, and comfortable making progress when inputs are incomplete.\n\n - Communicate clearly and can influence senior stakeholders across Sales, Marketing, Product, and customer-facing teams.\n\n - Are energized by AI and excited to help enterprises turn new technology into measurable business value.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$227K – $252K • Offers Equity","scrapeableCompensationSalarySummary":"$227K - $252K","compensationTiers":[{"id":"01728938-c78d-4ded-9ba3-3eb3b58a552a","tierSummary":"$227K – $252K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"30399899-cce3-4644-a75e-0949c166601d","summary":"$227K – $252K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000},{"id":"24c6d332-eb75-429a-9ac5-5526d2dafb55","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"67eb66cd-d89e-4312-a2cf-59e9a0a5e43f","title":"Web Strategist Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-28T15:31:52.452+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/67eb66cd-d89e-4312-a2cf-59e9a0a5e43f","applyUrl":"https://jobs.ashbyhq.com/openai/67eb66cd-d89e-4312-a2cf-59e9a0a5e43f/application","descriptionHtml":"About the Team
The Business Marketing team helps organizations understand, adopt, and get value from OpenAI’s products. We work across product marketing, content, creative, and web to connect what our technology can do with the needs of the people and businesses using it.
About the Role
We’re looking for a Web Strategist Lead to shape the customer journey across openai.com. You’ll help audiences ranging from individual developers to large enterprises discover what’s possible, find relevant information, and take the right next step.
You’ll think through the full experience: how people arrive, explore products and use cases, learn through content, and move toward getting started or speaking with OpenAI. You’ll shape how navigation, content, and storytelling connect across the site, including deeper pages and transitions into product and sale-led experiences.
This is a senior individual contributor role focused on audience needs, product understanding, and experience strategy. You’ll partner with Web, Design, Content, Product Marketing to build, test, and improve these journeys.
This role is based in San Francisco and in office three days a week.
In this role, you will:
Define audience journeys. Understand visitors’ needs and create paths from discovery and learning through evaluation, adoption, and deployment.
Connect the website experience. Shape navigation, information architecture, and connections across products, use cases, stories, and resources, wherever someone enters the site.
Guide content and storytelling. Identify what visitors need at each stage and partner with Content and Creative to build understanding as people explore deeper.
Connect self-service and human support. Make it easy to explore independently, get started, or reach the right OpenAI team when a conversation would help.
Turn strategy into shipped work. Create journey maps, experience briefs, and rough wireframes. Partner with Web on a long-term roadmap and stay involved through delivery.
Improve journeys over time. Use research, visitor behavior, and experimentation to find gaps and measure whether people can understand their options and take useful next steps.
You might thrive in this role if you:
Have 10+ years of experience leading web strategy, digital experience, UX, or product strategy, either in-house at a technology company, relevant agency and/or consultancy.
Have shaped and improved complex websites, preferably for B2B technology companies, serving multiple products and audiences, with a portfolio that explains your decisions and contribution.
Bring strong product judgment and can connect technical capabilities to audience needs, practical use cases, and adoption paths.
Have experience in customer journeys, information architecture, navigation, and content strategy, including how storytelling works across a complete experience.
Understand when self-service helps customers move forward and when a go-to-market conversation adds value.
Can turn ambiguous needs into clear direction, collaborate across disciplines, and use research and experimentation to improve your work.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Business Marketing team helps organizations understand, adopt, and get value from OpenAI’s products. We work across product marketing, content, creative, and web to connect what our technology can do with the needs of the people and businesses using it.\n\n\n\nAbout the Role\n\nWe’re looking for a Web Strategist Lead to shape the customer journey across openai.com http://openai.com. You’ll help audiences ranging from individual developers to large enterprises discover what’s possible, find relevant information, and take the right next step.\n\n\n\nYou’ll think through the full experience: how people arrive, explore products and use cases, learn through content, and move toward getting started or speaking with OpenAI. You’ll shape how navigation, content, and storytelling connect across the site, including deeper pages and transitions into product and sale-led experiences.\n\n\n\nThis is a senior individual contributor role focused on audience needs, product understanding, and experience strategy. You’ll partner with Web, Design, Content, Product Marketing to build, test, and improve these journeys.\n\n\n\nThis role is based in San Francisco and in office three days a week.\n\n\n\nIn this role, you will:\n\n - Define audience journeys. Understand visitors’ needs and create paths from discovery and learning through evaluation, adoption, and deployment.\n\n - Connect the website experience. Shape navigation, information architecture, and connections across products, use cases, stories, and resources, wherever someone enters the site.\n\n - Guide content and storytelling. Identify what visitors need at each stage and partner with Content and Creative to build understanding as people explore deeper.\n\n - Connect self-service and human support. Make it easy to explore independently, get started, or reach the right OpenAI team when a conversation would help.\n\n - Turn strategy into shipped work. Create journey maps, experience briefs, and rough wireframes. Partner with Web on a long-term roadmap and stay involved through delivery.\n\n - Improve journeys over time. Use research, visitor behavior, and experimentation to find gaps and measure whether people can understand their options and take useful next steps.\n\n\n\nYou might thrive in this role if you:\n\n - Have 10+ years of experience leading web strategy, digital experience, UX, or product strategy, either in-house at a technology company, relevant agency and/or consultancy.\n\n - Have shaped and improved complex websites, preferably for B2B technology companies, serving multiple products and audiences, with a portfolio that explains your decisions and contribution.\n\n - Bring strong product judgment and can connect technical capabilities to audience needs, practical use cases, and adoption paths.\n\n - Have experience in customer journeys, information architecture, navigation, and content strategy, including how storytelling works across a complete experience.\n\n - Understand when self-service helps customers move forward and when a go-to-market conversation adds value.\n\n - Can turn ambiguous needs into clear direction, collaborate across disciplines, and use research and experimentation to improve your work.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $318K","compensationTiers":[{"id":"c15b292b-d5b1-4af4-9904-2de809f35e90","tierSummary":"$287K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b604fa0c-6317-4c7d-823d-7d1708105095","summary":"$287K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"id":"d8896693-f656-4417-9cd7-8dd2646c0fb2","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"230d7d77-133e-4b87-a7a4-3e8d4e9fdab3","title":"Model Policy Manager, National Security","department":"Safety Systems","team":"Model Policy","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-10-16T23:34:44.028+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/230d7d77-133e-4b87-a7a4-3e8d4e9fdab3","applyUrl":"https://jobs.ashbyhq.com/openai/230d7d77-133e-4b87-a7a4-3e8d4e9fdab3/application","descriptionHtml":"About the Team
Safety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models, ensuring our models are deployed responsibly and have a positive impact on society. Our work spans diverse research and engineering initiatives—from system-level safeguards and model training to evaluation and red-teaming—all aimed at mitigating misuse, misalignment, and maintaining our high bar for safety. We lead OpenAI's commitment to developing and deploying safe Artificial General Intelligence (AGI), fostering a culture of trust, responsibility, and transparency. Our goal is to continuously learn from deployments, distribute AI’s benefits widely, and ensure that powerful tools remain aligned with human values and safety considerations.
Within Safety Systems, the Model Policy team works to ensure that frontier models behave safely and reliably in real-world environments by designing policies that define safe model behavior.
We've had several relevant publications, including:
About the Role
We’re hiring a Model Policy Manager to shape model behavior for U.S. government use, with a focus on national security applications. You’ll define nuanced policies and translate them into training and evaluation criteria, helping models navigate high-stakes scenarios while preserving their usefulness and capabilities.
In this role, you’ll:
Develop model policies that guide safe and useful behavior.
Build evaluations, identify policy gaps and model failures, and use findings to improve policies and training.
Work with research, engineering, and domain experts to support safe, reliable deployment.
You might thrive in this role if you:
Bring relevant experience in AI safety, policy, or risk assessment.
Have strong judgment and can turn complex safety questions into clear, practical policies.
Have the technical fluency to work hands-on with model data and evaluations.
Are motivated by OpenAI’s mission and the responsible use of AI in safety-critical settings.
Security Requirements
Candidates must be eligible and willing to obtain and maintain a U.S. government security clearance. An active clearance is not required at the time of hire, and OpenAI will sponsor the clearance process.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSafety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models, ensuring our models are deployed responsibly and have a positive impact on society. Our work spans diverse research and engineering initiatives—from system-level safeguards and model training to evaluation and red-teaming—all aimed at mitigating misuse, misalignment, and maintaining our high bar for safety. We lead OpenAI's commitment to developing and deploying safe Artificial General Intelligence (AGI), fostering a culture of trust, responsibility, and transparency. Our goal is to continuously learn from deployments, distribute AI’s benefits widely, and ensure that powerful tools remain aligned with human values and safety considerations.\n\nWithin Safety Systems, the Model Policy team works to ensure that frontier models behave safely and reliably in real-world environments by designing policies that define safe model behavior.\n\nWe've had several relevant publications, including:\n\n - Safety at every step https://openai.com/safety/\n\n - OpenAI GPT6 System Card https://deploymentsafety.openai.com/gpt-6-astra\n\n - OpenAI Model Spec https://openai.com/index/introducing-the-model-spec/\n\n\n\nAbout the Role\n\nWe’re hiring a Model Policy Manager to shape model behavior for U.S. government use, with a focus on national security applications. You’ll define nuanced policies and translate them into training and evaluation criteria, helping models navigate high-stakes scenarios while preserving their usefulness and capabilities.\n\n\n\nIn this role, you’ll:\n\n - Develop model policies that guide safe and useful behavior.\n\n - Build evaluations, identify policy gaps and model failures, and use findings to improve policies and training.\n\n - Work with research, engineering, and domain experts to support safe, reliable deployment.\n\n\n\nYou might thrive in this role if you:\n\n - Bring relevant experience in AI safety, policy, or risk assessment.\n\n - Have strong judgment and can turn complex safety questions into clear, practical policies.\n\n - Have the technical fluency to work hands-on with model data and evaluations.\n\n - Are motivated by OpenAI’s mission and the responsible use of AI in safety-critical settings.\n\n\n\nSecurity Requirements\n\nCandidates must be eligible and willing to obtain and maintain a U.S. government security clearance. An active clearance is not required at the time of hire, and OpenAI will sponsor the clearance process.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $335K","compensationTiers":[{"id":"4a93cb05-f419-4432-95d4-7c5ab457f6df","tierSummary":"$207K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b35faa86-513d-4c55-9479-a0da7b5d3458","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"545b93eb-225a-4653-bdff-c97d10d30ead","summary":"$207K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":335000}]}},{"id":"1d8596f7-a81f-432f-9828-cfa915726b3f","title":"Integrated Marketing Manager, AI Impact ","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-30T00:43:20.409+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1d8596f7-a81f-432f-9828-cfa915726b3f","applyUrl":"https://jobs.ashbyhq.com/openai/1d8596f7-a81f-432f-9828-cfa915726b3f/application","descriptionHtml":"About the Team
Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring that artificial intelligence benefits all of humanity. We help people understand what AI makes possible through the experiences of the people, communities, and customers using it.
We work closely with Social, Community, Communications, Creative, Production, and other teams to bring those experiences to life. Our work connects human stories with integrated marketing programs that build understanding and inspiration with our key audience.
About the Role
We’re looking for an Integrated Marketing Manager to identify and curate the strongest proof points of AI’s impact—across people, communities, and society—and turn them into stories and programs that resonate.
You’ll be a builder and storyteller with the curiosity to uncover an extraordinary story and the initiative to make something of it. You’ll seek out people using AI in meaningful ways, build relationships, understand what has changed for them, and help them share their experiences in their own voices.
Working deeply with Social, Community, and Communications, you’ll shape stories together and build the programs, content, and distribution plans that help them travel. That could mean developing a recurring story series, bringing a community’s experience to a national audience, or turning a customer story into a program that invites others to participate.
You’ll combine strong editorial instincts with integrated marketing leadership, taking work from discovery and a clear brief through production, launch, and measurement. The ideal candidate is equally comfortable shaping an ambitious idea, facilitating a conversation with a story participant, and organizing the people and resources needed to bring a program to life.
In this role, you will:
Find the strongest proof points: Proactively discover people, communities, and customers using AI in meaningful ways. Evaluate the evidence, human significance, and audience relevance behind each opportunity.
Build alongside Social, Community, and Communications: Partner from the outset on story discovery, creative ideas, programming, and distribution. Align on a shared plan, clear roles, and the right moments to bring stories to audiences.
Turn stories into programs: Create integrated campaigns, recurring content series, community activations, and partnerships that give strong stories a life beyond a single asset or launch.
Connect national reach with local relevance: Adapt stories, formats, messengers, and programs to the audiences and communities they serve. Identify when a local story can resonate nationally and how a national program can become meaningful locally.
Lead work from idea to delivery: Own briefs, creative development, production, timelines, budgets, partner coordination, launch, and optimization across social, owned, earned, experiential, community, and relevant paid channels.
Champion craft and credibility: Partner with Creative, producers, and agencies to make distinctive, engaging content. Ground stories in demonstrated impact, bring technical ideas to life through human experiences, and represent participants accurately and thoughtfully.
Build a repeatable approach: Develop a network of internal and external partners and a practical process for sourcing, prioritizing, developing, and sharing stories. Create formats and programs that can grow while leaving room to act on unexpected opportunities.
Measure what resonates: Set clear goals for audience understanding, reach, engagement, sharing, and participation. Use results and feedback from audiences and participants to improve the stories, formats, and programs we build.
You will thrive in this role if you have:
Relevant experience: 12+ years in integrated marketing, content or editorial strategy, customer storytelling, community marketing, or related fields, including significant experience leading complex campaigns and programs.
Strong story instincts: An ability to spot compelling people, experiences, and outcomes, assess what makes them credible and relevant, and shape a clear narrative for a specific audience.
An entrepreneurial mindset: A track record of building something from zero to 100, creating momentum through ambiguity, and moving between strategy and hands-on execution.
Integrated marketing leadership: Proven success connecting content, distribution, and audience participation across channels, with strong planning, production, budget, and project-management skills.
Creative and editorial judgment: Experience shaping briefs and developing work across formats such as video, social, written stories, and live experiences, with a high bar for quality and audience relevance.
Communication and influence: Strong writing, presentation, and facilitation skills, with the ability to make complex ideas clear, build alignment, and influence decisions at the executive level.
Deep cross-functional collaboration: A track record of building programs with Social, Community, Communications, Creative, and other partners, bringing different perspectives together around a shared objective.
Preferred Qualifications
Experience telling stories about AI or emerging technology through concrete human experiences and demonstrated outcomes.
Experience building customer advocacy, community storytelling, or ambassador programs that surface compelling voices and encourage participation.
Experience with documentary, editorial, or other storytelling that involves working directly with participants, from initial interviews through production.
Experience developing local partnerships, events, or community programs and connecting them to broader campaigns.
Experience managing creative agencies, production partners, and campaign budgets, including scaling successful formats or programs.
Hands-on familiarity with AI tools and curiosity about how people use them to work, learn, create, and solve problems.
Workplace & Location
San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nLike every team at OpenAI, the Marketing team contributes to our broader mission of ensuring that artificial intelligence benefits all of humanity. We help people understand what AI makes possible through the experiences of the people, communities, and customers using it.\n\nWe work closely with Social, Community, Communications, Creative, Production, and other teams to bring those experiences to life. Our work connects human stories with integrated marketing programs that build understanding and inspiration with our key audience.\n\nAbout the Role\n\nWe’re looking for an Integrated Marketing Manager to identify and curate the strongest proof points of AI’s impact—across people, communities, and society—and turn them into stories and programs that resonate.\n\nYou’ll be a builder and storyteller with the curiosity to uncover an extraordinary story and the initiative to make something of it. You’ll seek out people using AI in meaningful ways, build relationships, understand what has changed for them, and help them share their experiences in their own voices.\n\nWorking deeply with Social, Community, and Communications, you’ll shape stories together and build the programs, content, and distribution plans that help them travel. That could mean developing a recurring story series, bringing a community’s experience to a national audience, or turning a customer story into a program that invites others to participate.\n\nYou’ll combine strong editorial instincts with integrated marketing leadership, taking work from discovery and a clear brief through production, launch, and measurement. The ideal candidate is equally comfortable shaping an ambitious idea, facilitating a conversation with a story participant, and organizing the people and resources needed to bring a program to life.\n\nIn this role, you will:\n\n - Find the strongest proof points: Proactively discover people, communities, and customers using AI in meaningful ways. Evaluate the evidence, human significance, and audience relevance behind each opportunity.\n\n - Build alongside Social, Community, and Communications: Partner from the outset on story discovery, creative ideas, programming, and distribution. Align on a shared plan, clear roles, and the right moments to bring stories to audiences.\n\n - Turn stories into programs: Create integrated campaigns, recurring content series, community activations, and partnerships that give strong stories a life beyond a single asset or launch.\n\n - Connect national reach with local relevance: Adapt stories, formats, messengers, and programs to the audiences and communities they serve. Identify when a local story can resonate nationally and how a national program can become meaningful locally.\n\n - Lead work from idea to delivery: Own briefs, creative development, production, timelines, budgets, partner coordination, launch, and optimization across social, owned, earned, experiential, community, and relevant paid channels.\n\n - Champion craft and credibility: Partner with Creative, producers, and agencies to make distinctive, engaging content. Ground stories in demonstrated impact, bring technical ideas to life through human experiences, and represent participants accurately and thoughtfully.\n\n - Build a repeatable approach: Develop a network of internal and external partners and a practical process for sourcing, prioritizing, developing, and sharing stories. Create formats and programs that can grow while leaving room to act on unexpected opportunities.\n\n - Measure what resonates: Set clear goals for audience understanding, reach, engagement, sharing, and participation. Use results and feedback from audiences and participants to improve the stories, formats, and programs we build.\n\nYou will thrive in this role if you have:\n\n - Relevant experience: 12+ years in integrated marketing, content or editorial strategy, customer storytelling, community marketing, or related fields, including significant experience leading complex campaigns and programs.\n\n - Strong story instincts: An ability to spot compelling people, experiences, and outcomes, assess what makes them credible and relevant, and shape a clear narrative for a specific audience.\n\n - An entrepreneurial mindset: A track record of building something from zero to 100, creating momentum through ambiguity, and moving between strategy and hands-on execution.\n\n - Integrated marketing leadership: Proven success connecting content, distribution, and audience participation across channels, with strong planning, production, budget, and project-management skills.\n\n - Creative and editorial judgment: Experience shaping briefs and developing work across formats such as video, social, written stories, and live experiences, with a high bar for quality and audience relevance.\n\n - Communication and influence: Strong writing, presentation, and facilitation skills, with the ability to make complex ideas clear, build alignment, and influence decisions at the executive level.\n\n - Deep cross-functional collaboration: A track record of building programs with Social, Community, Communications, Creative, and other partners, bringing different perspectives together around a shared objective.\n\nPreferred Qualifications\n\n - Experience telling stories about AI or emerging technology through concrete human experiences and demonstrated outcomes.\n\n - Experience building customer advocacy, community storytelling, or ambassador programs that surface compelling voices and encourage participation.\n\n - Experience with documentary, editorial, or other storytelling that involves working directly with participants, from initial interviews through production.\n\n - Experience developing local partnerships, events, or community programs and connecting them to broader campaigns.\n\n - Experience managing creative agencies, production partners, and campaign budgets, including scaling successful formats or programs.\n\n - Hands-on familiarity with AI tools and curiosity about how people use them to work, learn, create, and solve problems.\n\nWorkplace & Location\n\n - San Francisco, CA. This role requires a hybrid schedule with an in office requirement from Monday - Wednesday.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $318K","compensationTiers":[{"id":"115153ec-9034-4977-8885-906a4668c060","tierSummary":"$287K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7338b96d-5290-4ef2-8eee-57b3bcdf9031","summary":"$287K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"id":"385f6db9-0cca-49fc-a817-01d7f2e67d79","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"87ef8476-e930-47ed-abc2-a1bedcc074fb","title":"Technical Program Manager, People Innovation Labs","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T18:58:10.109+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/87ef8476-e930-47ed-abc2-a1bedcc074fb","applyUrl":"https://jobs.ashbyhq.com/openai/87ef8476-e930-47ed-abc2-a1bedcc074fb/application","descriptionHtml":"About the Team
People Innovation Labs is a product, design, and engineering team embedded in the People organization. We build AI-powered products that improve how OpenAI finds and supports exceptional talent and helps employees do their best work.
Our work spans recruiting, HR, learning, performance, culture, and company-wide knowledge. We build new products from the ground up and work closely with teams across OpenAI to rethink existing workflows using our latest models.
About the Role
We’re looking for an experienced Technical Program Manager to lead execution across a portfolio of complex, cross-functional initiatives.
You’ll partner closely with product managers, designers, engineers, and teams across the People organization to turn product strategy into clear, coordinated execution. You’ll establish the plans and operating structures needed to move work forward, align technical and operational teams, drive decisions, manage dependencies and risks, and ensure stakeholders are prepared for launches.
Because we build new products from the ground up, the work does not end when a product launches. You’ll own ongoing engagement with users, including onboarding, training, hands-on support, and creating clear ways for people to share feedback. You’ll develop a deep understanding of how our products fit into users’ day-to-day work, what is working, and where they are struggling. You’ll bring those insights back to product, design, and engineering so the team can iterate quickly toward product-market fit.
You’ll also help keep the team aligned with its broader objectives. You’ll maintain a clear view of priorities, progress, dependencies, risks, and outcomes across the portfolio and provide clear updates and recommendations to team and company leadership.
In this role, you will:
Independently lead complex, high-priority technical programs from early planning through launch, adoption, and ongoing iteration.
Partner with product and engineering leadership to translate strategy and team objectives into clear, executable plans.
Establish program structures, decision-making forums, operating cadences, and accountability across multiple teams.
Align product, design, engineering, data, operations, and other stakeholders around priorities, responsibilities, and delivery plans.
Partner closely with engineering leads to manage technical dependencies, sequencing, delivery risks, and launch readiness.
Identify gaps in strategy or execution, develop recommendations, and drive the decisions needed to move work forward.
Anticipate risks and blockers, clarify tradeoffs, resolve disagreements, and escalate decisions when needed.
Own communication, enablement, change management, and rollout strategies for new products and workflows.
Lead post-launch user engagement through onboarding, training, office hours, hands-on support, and other programs that drive adoption.
Build trusted relationships with users and create an environment where they provide frequent, candid feedback.
Observe how products fit into real workflows and identify points of confusion, friction, or unmet need.
Combine user feedback, usage data, and operational signals to understand what is working and what needs to change.
Translate user insights into clear themes and actionable recommendations for product, design, and engineering.
Create tight feedback loops that help the team test assumptions, learn quickly, and iterate toward product-market fit.
Define and track program health, adoption, user sentiment, and operational outcomes.
Maintain visibility into priorities, progress, dependencies, and risks across the team’s portfolio.
Prepare clear, decision-oriented updates and recommendations for senior leadership.
Improve the team’s planning and execution practices while keeping processes lightweight.
You might thrive in this role if you:
Have 7+ years of experience in technical program management, product operations, or a similar role leading complex software initiatives.
Have independently led multiple high-impact programs involving several technical and business teams.
Have helped take new software products from early planning through launch, adoption, and rapid iteration toward product-market fit.
Are energized by working directly with users and willing to provide hands-on support while a product is still new.
Know how to build trust with users, ask good questions, and get candid feedback about what is and is not working.
Can identify patterns across qualitative feedback, usage data, and operational signals and turn them into actionable recommendations.
Have strong technical fluency and can partner with engineers on architecture, integrations, data dependencies, security, reliability, and delivery tradeoffs.
Have led significant operational or organizational change alongside technical product delivery.
Can influence senior leaders, drive difficult decisions, and build alignment across teams with competing priorities.
Identify and address strategic or execution gaps without waiting for detailed direction.
Communicate clearly and directly across technical teams, operational partners, users, and executives.
Can move comfortably between organizational strategy and detailed, hands-on execution
Bring structure to fast-moving work without adding unnecessary process.
Are curious about how AI can change the way organizations operate and how people work.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nPeople Innovation Labs is a product, design, and engineering team embedded in the People organization. We build AI-powered products that improve how OpenAI finds and supports exceptional talent and helps employees do their best work.\n\nOur work spans recruiting, HR, learning, performance, culture, and company-wide knowledge. We build new products from the ground up and work closely with teams across OpenAI to rethink existing workflows using our latest models.\n\nAbout the Role\n\nWe’re looking for an experienced Technical Program Manager to lead execution across a portfolio of complex, cross-functional initiatives.\n\nYou’ll partner closely with product managers, designers, engineers, and teams across the People organization to turn product strategy into clear, coordinated execution. You’ll establish the plans and operating structures needed to move work forward, align technical and operational teams, drive decisions, manage dependencies and risks, and ensure stakeholders are prepared for launches.\n\nBecause we build new products from the ground up, the work does not end when a product launches. You’ll own ongoing engagement with users, including onboarding, training, hands-on support, and creating clear ways for people to share feedback. You’ll develop a deep understanding of how our products fit into users’ day-to-day work, what is working, and where they are struggling. You’ll bring those insights back to product, design, and engineering so the team can iterate quickly toward product-market fit.\n\nYou’ll also help keep the team aligned with its broader objectives. You’ll maintain a clear view of priorities, progress, dependencies, risks, and outcomes across the portfolio and provide clear updates and recommendations to team and company leadership.\n\nIn this role, you will:\n\n - Independently lead complex, high-priority technical programs from early planning through launch, adoption, and ongoing iteration.\n\n - Partner with product and engineering leadership to translate strategy and team objectives into clear, executable plans.\n\n - Establish program structures, decision-making forums, operating cadences, and accountability across multiple teams.\n\n - Align product, design, engineering, data, operations, and other stakeholders around priorities, responsibilities, and delivery plans.\n\n - Partner closely with engineering leads to manage technical dependencies, sequencing, delivery risks, and launch readiness.\n\n - Identify gaps in strategy or execution, develop recommendations, and drive the decisions needed to move work forward.\n\n - Anticipate risks and blockers, clarify tradeoffs, resolve disagreements, and escalate decisions when needed.\n\n - Own communication, enablement, change management, and rollout strategies for new products and workflows.\n\n - Lead post-launch user engagement through onboarding, training, office hours, hands-on support, and other programs that drive adoption.\n\n - Build trusted relationships with users and create an environment where they provide frequent, candid feedback.\n\n - Observe how products fit into real workflows and identify points of confusion, friction, or unmet need.\n\n - Combine user feedback, usage data, and operational signals to understand what is working and what needs to change.\n\n - Translate user insights into clear themes and actionable recommendations for product, design, and engineering.\n\n - Create tight feedback loops that help the team test assumptions, learn quickly, and iterate toward product-market fit.\n\n - Define and track program health, adoption, user sentiment, and operational outcomes.\n\n - Maintain visibility into priorities, progress, dependencies, and risks across the team’s portfolio.\n\n - Prepare clear, decision-oriented updates and recommendations for senior leadership.\n\n - Improve the team’s planning and execution practices while keeping processes lightweight.\n\nYou might thrive in this role if you:\n\n - Have 7+ years of experience in technical program management, product operations, or a similar role leading complex software initiatives.\n\n - Have independently led multiple high-impact programs involving several technical and business teams.\n\n - Have helped take new software products from early planning through launch, adoption, and rapid iteration toward product-market fit.\n\n - Are energized by working directly with users and willing to provide hands-on support while a product is still new.\n\n - Know how to build trust with users, ask good questions, and get candid feedback about what is and is not working.\n\n - Can identify patterns across qualitative feedback, usage data, and operational signals and turn them into actionable recommendations.\n\n - Have strong technical fluency and can partner with engineers on architecture, integrations, data dependencies, security, reliability, and delivery tradeoffs.\n\n - Have led significant operational or organizational change alongside technical product delivery.\n\n - Can influence senior leaders, drive difficult decisions, and build alignment across teams with competing priorities.\n\n - Identify and address strategic or execution gaps without waiting for detailed direction.\n\n - Communicate clearly and directly across technical teams, operational partners, users, and executives.\n\n - Can move comfortably between organizational strategy and detailed, hands-on execution\n\n - Bring structure to fast-moving work without adding unnecessary process.\n\n - Are curious about how AI can change the way organizations operate and how people work.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $335K","compensationTiers":[{"id":"31d45765-d92c-4154-89b7-ccac4f740f4d","tierSummary":"$257K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"03c0aceb-0b13-41b0-b5c7-c8adaec8ca6e","summary":"$257K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":335000},{"id":"68477724-072f-4f33-80e1-07e5984ec3bd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":335000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9909555b-3dc4-4ba2-859e-43eae7c97a34","title":"Software Engineer, Product Velocity","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-28T22:14:02.004+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9909555b-3dc4-4ba2-859e-43eae7c97a34","applyUrl":"https://jobs.ashbyhq.com/openai/9909555b-3dc4-4ba2-859e-43eae7c97a34/application","descriptionHtml":"About the Team
The ChatGPT Velocity team owns the health of the end-to-end developer and deploy loop for ChatGPT-facing services. Our mission is to help ChatGPT engineers ship confidently with a fast, lightweight development cycle and a trusted path to production.
ChatGPT development depends on a long chain: local environments, Bazel builds, CI, tests, merges, release candidates, deploys, synthetics, alerts, and production health. When any link is slow, flaky, or unclear, engineers lose hours, fixes reach users later, and on-call load rises. This team turns that cross-cutting drag into owned, measured, and durable improvements.
About the Role
We are hiring an experienced infrastructure engineer to make ChatGPT development dramatically faster and more reliable. You will work across local development, build systems, CI, deployment infrastructure, test ownership, and production safety signals to reduce the time and attention required to move a healthy change from development to production.
This is not a narrow tooling role. The best person for this job will be comfortable diagnosing messy distributed systems, reading developer pain signals from Slack and metrics, building reliable automation, negotiating ownership across teams, and making tradeoffs between velocity and production safety. You should enjoy treating engineers as users and turning confusing workflow failures into clear, measured systems.
In this role, you will:
Reduce local development startup and iteration latency for ChatGPT engineers
Improve Bazel and build performance for local machines, devboxes, and CI, including cache effectiveness, reproducibility, disk usage, remote cache behavior, and observability into invalidations.
Improve CI reliability and merge throughput by reducing unrelated failures, tail latency, flaky or mis-owned tests, quarantine friction, and repeated manual reruns.
Build agents that help PRs make forward progress: rebasing, conflict resolution, CI triage, safe reruns, owner routing, and clear identification of external blockers.
Make deploy pipelines more self-healing, especially when transient alerts, known-bad clusters, recovered synthetics, stale RCs, or noisy gates should not require human babysitting.
Improve deploy observability so engineers can quickly tell where a change is, what is blocking it, whether the signal is trustworthy, and who owns the next action.
Establish lightweight metrics for before-and-after impact, such as commit-to-prod latency, deploy-window throughput, CI tail latency, local bootup time, failure rates, manual interventions, false-positive gates, and developer-reported pain.
You might thrive in this role if you:
Have strong experience with large-scale developer infrastructure, build systems, CI/CD, deployment systems, or production reliability.
Can debug across local machines, devboxes, remote caches, monorepos, service dependencies, auth systems, and distributed deploy pipelines.
Are comfortable with systems like Bazel, Buildkite, Kubernetes, Temporal, Python/TypeScript services, GitHub workflows, and large monorepo tooling, or can ramp quickly on equivalents.
Think in product loops as much as systems loops: you care whether developers can understand and trust the workflow, not just whether a subsystem is technically healthy.
Know how to replace repeated manual intervention with policy-backed automation while preserving production safety.
Communicate well across teams and can turn ambiguous \"this is slow/broken/flaky\" reports into crisp owners, hypotheses, metrics, and shipped fixes.
Prefer practical measurement over vibes, while still knowing that developer frustration is often the first signal of a real systems problem.
Are energized by high-leverage work where a small improvement can save hundreds of engineering hours.
Nice to have:
Experience improving developer experience in a very large monorepo.
Experience with remote execution, remote caching, hermetic builds, or cache reproducibility.
Experience designing CI quarantine, test ownership, merge queue, or auto-revert systems.
Experience with progressive delivery, canary/preview/stable deploy pipelines, synthetics, alert quality, and deploy-manager style workflows.
Experience building agent-assisted developer workflows, such as automated PR babysitting, CI triage, or conflict resolution.
Familiarity with security and access-control constraints around secrets, internal auth, VPN/exit-node networking, and local development.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe ChatGPT Velocity team owns the health of the end-to-end developer and deploy loop for ChatGPT-facing services. Our mission is to help ChatGPT engineers ship confidently with a fast, lightweight development cycle and a trusted path to production.\n\nChatGPT development depends on a long chain: local environments, Bazel builds, CI, tests, merges, release candidates, deploys, synthetics, alerts, and production health. When any link is slow, flaky, or unclear, engineers lose hours, fixes reach users later, and on-call load rises. This team turns that cross-cutting drag into owned, measured, and durable improvements.\n\nAbout the Role\n\nWe are hiring an experienced infrastructure engineer to make ChatGPT development dramatically faster and more reliable. You will work across local development, build systems, CI, deployment infrastructure, test ownership, and production safety signals to reduce the time and attention required to move a healthy change from development to production.\n\nThis is not a narrow tooling role. The best person for this job will be comfortable diagnosing messy distributed systems, reading developer pain signals from Slack and metrics, building reliable automation, negotiating ownership across teams, and making tradeoffs between velocity and production safety. You should enjoy treating engineers as users and turning confusing workflow failures into clear, measured systems.\n\nIn this role, you will:\n\n - Reduce local development startup and iteration latency for ChatGPT engineers\n\n - Improve Bazel and build performance for local machines, devboxes, and CI, including cache effectiveness, reproducibility, disk usage, remote cache behavior, and observability into invalidations.\n\n - Improve CI reliability and merge throughput by reducing unrelated failures, tail latency, flaky or mis-owned tests, quarantine friction, and repeated manual reruns.\n\n - Build agents that help PRs make forward progress: rebasing, conflict resolution, CI triage, safe reruns, owner routing, and clear identification of external blockers.\n\n - Make deploy pipelines more self-healing, especially when transient alerts, known-bad clusters, recovered synthetics, stale RCs, or noisy gates should not require human babysitting.\n\n - Improve deploy observability so engineers can quickly tell where a change is, what is blocking it, whether the signal is trustworthy, and who owns the next action.\n\n - Establish lightweight metrics for before-and-after impact, such as commit-to-prod latency, deploy-window throughput, CI tail latency, local bootup time, failure rates, manual interventions, false-positive gates, and developer-reported pain.\n\nYou might thrive in this role if you:\n\n - Have strong experience with large-scale developer infrastructure, build systems, CI/CD, deployment systems, or production reliability.\n\n - Can debug across local machines, devboxes, remote caches, monorepos, service dependencies, auth systems, and distributed deploy pipelines.\n\n - Are comfortable with systems like Bazel, Buildkite, Kubernetes, Temporal, Python/TypeScript services, GitHub workflows, and large monorepo tooling, or can ramp quickly on equivalents.\n\n - Think in product loops as much as systems loops: you care whether developers can understand and trust the workflow, not just whether a subsystem is technically healthy.\n\n - Know how to replace repeated manual intervention with policy-backed automation while preserving production safety.\n\n - Communicate well across teams and can turn ambiguous \"this is slow/broken/flaky\" reports into crisp owners, hypotheses, metrics, and shipped fixes.\n\n - Prefer practical measurement over vibes, while still knowing that developer frustration is often the first signal of a real systems problem.\n\n - Are energized by high-leverage work where a small improvement can save hundreds of engineering hours.\n\nNice to have:\n\n - Experience improving developer experience in a very large monorepo.\n\n - Experience with remote execution, remote caching, hermetic builds, or cache reproducibility.\n\n - Experience designing CI quarantine, test ownership, merge queue, or auto-revert systems.\n\n - Experience with progressive delivery, canary/preview/stable deploy pipelines, synthetics, alert quality, and deploy-manager style workflows.\n\n - Experience building agent-assisted developer workflows, such as automated PR babysitting, CI triage, or conflict resolution.\n\n - Familiarity with security and access-control constraints around secrets, internal auth, VPN/exit-node networking, and local development.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"51d9c380-4d5d-43ce-b4f1-3df9319fcd88","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f98af551-959f-4a8d-a5c8-b5744e96447d","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"e7c5fef3-e004-4449-868d-18bcf1e9e2a4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c7bcdaec-9714-44b0-8ba8-adc824594b54","title":"Software Engineer, Implicit Signals","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-29T23:06:45.847+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c7bcdaec-9714-44b0-8ba8-adc824594b54","applyUrl":"https://jobs.ashbyhq.com/openai/c7bcdaec-9714-44b0-8ba8-adc824594b54/application","descriptionHtml":"About the Team
Our team builds classification and evaluation systems that give post-training and research teams fast, reliable feedback on model behavior. We combine machine learning and production engineering to make these capabilities accurate, efficient, and useful at scale, helping researchers assess changes and improve models and products.
We work closely with researchers and data scientists and have broad ownership of the software that makes these capabilities available. Our work spans real-time systems, data engineering, model serving, and tools for experimentation, with careful attention to performance, reliability, and privacy.
About the Role
We’re looking for a software engineer to build and evolve our classification and evaluation platform. You’ll develop services, online and offline pipelines, and tools that help researchers and data scientists turn an idea into a working measurement and iterate on it quickly.
This role combines software and data engineering with hands-on production ownership. You’ll shape the architecture, deliver new capabilities, improve inference efficiency, and keep the system dependable as workloads and requirements evolve. Strong candidates will bring deep software engineering expertise and an interest in building a technical product in close partnership with its users.
In this role, you will:
Design and build software services and APIs for configuring, running, and managing classifiers and evaluations.
Build and operate online and offline classification pipelines that support reliable, efficient execution at scale.
Improve model-serving performance, including throughput, latency, concurrency, and compute utilization.
Build tools that make experimentation, debugging, and iteration straightforward for researchers and data scientists.
Own production reliability, observability, and incident response, and reduce the operational burden of running the platform.
Partner with machine learning engineers to bring new classification capabilities into production.
Work closely with post-training researchers and data scientists to understand their workflows, identify high-impact improvements, and shape the product.
You might thrive in this role if you have:
Experience designing, building, and operating software services or distributed systems at scale.
Strong fundamentals in API design, concurrency, caching, performance, and failure recovery.
Ability to investigate complex production problems and make sound architectural tradeoffs.
A track record of owning software from initial design through deployment and ongoing operation.
Strong product judgment and an interest in working directly with technical users.
Comfort with ambiguous problems and broad ownership across multiple parts of a system.
Fluency in using AI agents to move quickly across multiple workstreams in a fast-paced environment.
Interest in machine learning, data science, and statistics; experience with model serving, ML platforms, or inference optimization is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur team builds classification and evaluation systems that give post-training and research teams fast, reliable feedback on model behavior. We combine machine learning and production engineering to make these capabilities accurate, efficient, and useful at scale, helping researchers assess changes and improve models and products.\n\nWe work closely with researchers and data scientists and have broad ownership of the software that makes these capabilities available. Our work spans real-time systems, data engineering, model serving, and tools for experimentation, with careful attention to performance, reliability, and privacy.\n\nAbout the Role\n\nWe’re looking for a software engineer to build and evolve our classification and evaluation platform. You’ll develop services, online and offline pipelines, and tools that help researchers and data scientists turn an idea into a working measurement and iterate on it quickly.\n\nThis role combines software and data engineering with hands-on production ownership. You’ll shape the architecture, deliver new capabilities, improve inference efficiency, and keep the system dependable as workloads and requirements evolve. Strong candidates will bring deep software engineering expertise and an interest in building a technical product in close partnership with its users.\n\nIn this role, you will:\n\n - Design and build software services and APIs for configuring, running, and managing classifiers and evaluations.\n\n - Build and operate online and offline classification pipelines that support reliable, efficient execution at scale.\n\n - Improve model-serving performance, including throughput, latency, concurrency, and compute utilization.\n\n - Build tools that make experimentation, debugging, and iteration straightforward for researchers and data scientists.\n\n - Own production reliability, observability, and incident response, and reduce the operational burden of running the platform.\n\n - Partner with machine learning engineers to bring new classification capabilities into production.\n\n - Work closely with post-training researchers and data scientists to understand their workflows, identify high-impact improvements, and shape the product.\n\nYou might thrive in this role if you have:\n\n - Experience designing, building, and operating software services or distributed systems at scale.\n\n - Strong fundamentals in API design, concurrency, caching, performance, and failure recovery.\n\n - Ability to investigate complex production problems and make sound architectural tradeoffs.\n\n - A track record of owning software from initial design through deployment and ongoing operation.\n\n - Strong product judgment and an interest in working directly with technical users.\n\n - Comfort with ambiguous problems and broad ownership across multiple parts of a system.\n\n - Fluency in using AI agents to move quickly across multiple workstreams in a fast-paced environment.\n\n - Interest in machine learning, data science, and statistics; experience with model serving, ML platforms, or inference optimization is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"cc5cad09-ad38-47ba-a3e3-19cf5349ef76","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"081c387c-cd54-47ea-a543-2cfcba0e482f","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"7cd0eeed-a37c-4e1a-b4ae-168c50ba7372","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"afebc24f-c6b8-4c66-a344-b1661fc77570","title":"Applied AI Delivery Lead - San Francisco","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-09-29T02:57:26.446+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/afebc24f-c6b8-4c66-a344-b1661fc77570","applyUrl":"https://jobs.ashbyhq.com/openai/afebc24f-c6b8-4c66-a344-b1661fc77570/application","descriptionHtml":"OpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.
You’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.
This is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.
Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.
Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.
Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.
Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.
Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.
Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.
Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.
7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.
A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.
Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.
The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.
Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.
Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.
Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.
Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.
A practical approach to building repeatable delivery methods while adapting to the needs of individual
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE ROLE\n\nOpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.\n\n\n\nYou’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.\n\n\n\nThis is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.\n\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.\n\n - Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.\n\n - Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.\n\n - Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.\n\n - Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.\n\n - Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.\n\n - Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.\n\n\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.\n\n - A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.\n\n - Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.\n\n - The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.\n\n - Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.\n\n - Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.\n\n - Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.\n\n - Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.\n\n - A practical approach to building repeatable delivery methods while adapting to the needs of individual\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $335K","compensationTiers":[{"id":"39c190e0-5cd2-4000-abd9-17acd6b8fe35","tierSummary":"$234K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"fb4726d7-1c1f-4ccc-b6a7-226d3fec0ee3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c412a743-76d2-4f58-9553-1d6f5534c233","summary":"$234K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}},{"id":"186bf7d1-0531-47fc-8e81-4429cbd3b5cb","title":"AI Support Engineer - Toronto (Weekend Shift) ","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Ontario - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-28T23:36:51.678+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"","addressCountry":"Canada"}},"jobUrl":"https://jobs.ashbyhq.com/openai/186bf7d1-0531-47fc-8e81-4429cbd3b5cb","applyUrl":"https://jobs.ashbyhq.com/openai/186bf7d1-0531-47fc-8e81-4429cbd3b5cb/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\n \n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nNote: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)\n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\n \n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2535d647-d4f6-4745-9b97-90dfda3007f7","title":"AI Support Engineer - Tokyo (Weekend Shift)","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-29T17:14:58.318+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2535d647-d4f6-4745-9b97-90dfda3007f7","applyUrl":"https://jobs.ashbyhq.com/openai/2535d647-d4f6-4745-9b97-90dfda3007f7/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.
Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nThis role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English, and the interview process will include conversations in both languages.\n\nNote: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)\n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"d0da9c00-a65b-49be-9ebf-a55c32642540","title":"Growth Lead, Brazil","department":"Go To Market","team":"Growth","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T21:32:58.190+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Brazil","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d0da9c00-a65b-49be-9ebf-a55c32642540","applyUrl":"https://jobs.ashbyhq.com/openai/d0da9c00-a65b-49be-9ebf-a55c32642540/application","descriptionHtml":"About the Team
The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We work across the full funnel, from acquisition and activation to retention and monetization, through product experiments, in-product improvements, performance marketing, creative development, and AI-powered workflows.
The International Growth team works with regional leaders in priority markets to identify the user needs and product gaps that matter most for adoption, usage, and monetization. We turn market priorities into product roadmaps and growth plans, then partner with engineering, research, design, data science, marketing, finance, policy, and partnerships to test and ship improvements.
We combine product strategy with hands-on growth operations. We account for local behavior, competition, and product experience while building shared capabilities such as segmentation, lifecycle journeys, and experimentation systems. We measure what ships, adapt it to the market, and scale approaches that work across markets.
About the Role
We’re looking for a growth lead for Brazil to shape and execute ChatGPT’s growth plans. You’ll partner with regional and market leaders to understand users across Brazil, prioritize the biggest growth opportunities across markets, and turn those priorities into product improvements, funnel optimizations, and performance marketing tests. You’ll work across acquisition, activation, retention, and monetization, collaborating with Product, Engineering, Design, Data Science, Partnerships, and Marketing teams to influence priorities and ship measurable impact. The role combines product growth and funnel optimization with performance marketing: connecting audience, message, creative, and channel learnings to better in-product journeys.
In this role, you will:
Partner with regional and market leaders to set a Brazil growth plan and market-level roadmap priorities, with clear hypotheses, owners, dependencies, and measurable outcomes.
Use user research, funnel and cohort data, and competitive insight to find local friction and prioritize the opportunities that matter most to users.
Run performance marketing tests in collaboration with regional marketers across relevant channels, creators, and partners; use incrementally, CAC, payback, and LTV to decide what to scale.
Design and run rigorous experiments across onboarding, activation, repeat usage, re-engagement, and paid conversion; measure incremental impact and iterate. Work with Product, Engineering, Design, and Data Science partners to prototype, test, and ship locally relevant experiences.
Partner with regional Marketing and central media teams to brief and prioritize audience, positioning, creative, and channel tests based on the regional plan and market priorities.
Own the regional growth scorecard with market-level views across acquisition, retention, paid conversion, and unit economics, distinguishing incremental user and revenue gains and learnings. Connect priority use cases, product improvements, and acquisition plans into a coherent journey from first exposure to repeated value.
Run the growth operating cadence with regional and market leaders, aligning central and local partners on results, trade-offs, dependencies, and next steps.
Build and operate segmentation, lifecycle journeys, growth tooling, performance marketing and product experimentation capabilities that can be scaled across markets.
You might thrive if you have:
10+ years of experience across product growth, growth marketing, data science, or growth strategy and operations, with hands-on execution in a fast-moving technology company.
A user-first track record of turning local research and behavior into product and growth priorities, then shipping improvements with measurable impact.
Strong command of acquisition, activation, retention, and monetization funnels, including technically rigorous experimentation and interpretation.
Practical performance marketing experience across audience, channel, creative, and measurement decisions, and the ability to partner effectively with media specialists.
Analytical fluency in cohort analysis and growth economics, including incrementality, LTV, CAC, payback, and contribution margin.
Experience adapting and running campaigns across Latin American markets, using local audience behavior, channels, language, and cultural context to improve relevance and performance at scale.
Experience owning growth goals and delivering measurable user or revenue outcomes across product and marketing levers.
The ability to influence and align central and regional teams, translate local needs into scalable approaches, and make progress through ambiguity.
Workplace & Location
Location: Sao Paulo, Brazil
Travel as needed for key cross-functional sprints and regional collaboration.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We work across the full funnel, from acquisition and activation to retention and monetization, through product experiments, in-product improvements, performance marketing, creative development, and AI-powered workflows.\n\nThe International Growth team works with regional leaders in priority markets to identify the user needs and product gaps that matter most for adoption, usage, and monetization. We turn market priorities into product roadmaps and growth plans, then partner with engineering, research, design, data science, marketing, finance, policy, and partnerships to test and ship improvements.\n\nWe combine product strategy with hands-on growth operations. We account for local behavior, competition, and product experience while building shared capabilities such as segmentation, lifecycle journeys, and experimentation systems. We measure what ships, adapt it to the market, and scale approaches that work across markets.\n\nAbout the Role\n\nWe’re looking for a growth lead for Brazil to shape and execute ChatGPT’s growth plans. You’ll partner with regional and market leaders to understand users across Brazil, prioritize the biggest growth opportunities across markets, and turn those priorities into product improvements, funnel optimizations, and performance marketing tests. You’ll work across acquisition, activation, retention, and monetization, collaborating with Product, Engineering, Design, Data Science, Partnerships, and Marketing teams to influence priorities and ship measurable impact. The role combines product growth and funnel optimization with performance marketing: connecting audience, message, creative, and channel learnings to better in-product journeys.\n\nIn this role, you will:\n\n - Partner with regional and market leaders to set a Brazil growth plan and market-level roadmap priorities, with clear hypotheses, owners, dependencies, and measurable outcomes.\n\n - Use user research, funnel and cohort data, and competitive insight to find local friction and prioritize the opportunities that matter most to users.\n\n - Run performance marketing tests in collaboration with regional marketers across relevant channels, creators, and partners; use incrementally, CAC, payback, and LTV to decide what to scale.\n\n - Design and run rigorous experiments across onboarding, activation, repeat usage, re-engagement, and paid conversion; measure incremental impact and iterate. Work with Product, Engineering, Design, and Data Science partners to prototype, test, and ship locally relevant experiences.\n\n - Partner with regional Marketing and central media teams to brief and prioritize audience, positioning, creative, and channel tests based on the regional plan and market priorities.\n\n - Own the regional growth scorecard with market-level views across acquisition, retention, paid conversion, and unit economics, distinguishing incremental user and revenue gains and learnings. Connect priority use cases, product improvements, and acquisition plans into a coherent journey from first exposure to repeated value.\n\n - Run the growth operating cadence with regional and market leaders, aligning central and local partners on results, trade-offs, dependencies, and next steps.\n\n - Build and operate segmentation, lifecycle journeys, growth tooling, performance marketing and product experimentation capabilities that can be scaled across markets.\n\nYou might thrive if you have:\n\n - 10+ years of experience across product growth, growth marketing, data science, or growth strategy and operations, with hands-on execution in a fast-moving technology company.\n\n - A user-first track record of turning local research and behavior into product and growth priorities, then shipping improvements with measurable impact.\n\n - Strong command of acquisition, activation, retention, and monetization funnels, including technically rigorous experimentation and interpretation.\n\n - Practical performance marketing experience across audience, channel, creative, and measurement decisions, and the ability to partner effectively with media specialists.\n\n - Analytical fluency in cohort analysis and growth economics, including incrementality, LTV, CAC, payback, and contribution margin.\n\n - Experience adapting and running campaigns across Latin American markets, using local audience behavior, channels, language, and cultural context to improve relevance and performance at scale.\n\n - Experience owning growth goals and delivering measurable user or revenue outcomes across product and marketing levers.\n\n - The ability to influence and align central and regional teams, translate local needs into scalable approaches, and make progress through ambiguity.\n\nWorkplace & Location\n\n - Location: Sao Paulo, Brazil\n\n - Travel as needed for key cross-functional sprints and regional collaboration.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2475c6c9-97c1-461b-8c73-0b9ce993860a","title":"Strategic Delivery Lead, Federal Civilian & State and Local Government","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-08T12:43:26.284+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2475c6c9-97c1-461b-8c73-0b9ce993860a","applyUrl":"https://jobs.ashbyhq.com/openai/2475c6c9-97c1-461b-8c73-0b9ce993860a/application","descriptionHtml":"The OpenAI for Government team brings frontier AI to public institutions to help them achieve their missions. We partner with government leaders, mission owners, and technical teams to deploy AI tools responsibly, with the reliability, security, and support needed for meaningful use.
Our Federal Civilian and State & Local Government business supports public institutions across a broad range of missions. We help these customers apply frontier AI to public services, knowledge work, research, and mission operations through hands-on delivery, tailored enablement, and collaboration with their teams.
The Strategic Delivery Lead (SDL), Federal Civilian & State and Local Government, will shape and deliver high-impact AI engagements across federal civilian agencies and state and local governments. You will turn customer priorities into practical deployments and sustained use, helping government leaders and mission teams apply OpenAI technology to public services, knowledge discovery, and operational workflows.
This individual contributor role reports to the leader of Federal Civilian and State & Local Government. You will work alongside Account Directors and Applied AI Architects across assigned engagements, coordinating Research, Product, Engineering, Policy, Security, and Enablement resources. Account Directors own commercial strategy, contracts, and quota; you own delivery coordination, adoption, and customer outcomes, without an individual sales quota.
You will lead execution across customer and OpenAI workstreams: define scope, milestones, acceptance criteria, dependencies, and success measures; surface risks; resolve blockers; and communicate progress to agency executives, program leaders, and working teams. You are accountable for agreed delivery commitments and customer acceptance. Engineering and Product teams remain responsible for technical implementation and operation of the systems they own.
This is a high-trust, high-autonomy role combining senior relationship leadership with hands-on execution. Success requires sound judgment, technical fluency, strong program management, and the ability to turn executive alignment into useful technology in government teams’ hands.
This role is based in Washington, DC, with domestic travel for high-value customer engagements, workshops, and delivery milestones.
Build trusted relationships with senior government leaders, program owners, and technical and mission teams to identify priorities and turn senior alignment into actionable engagements.
Own delivery plans for assigned federal civilian and state and local government engagements, with clear milestones, accountable owners, customer acceptance criteria, and measurable mission or operational outcomes.
Translate customer and mission needs into requirements and decisions that engineers, domain experts, and senior leaders can act on; communicate progress, limitations, risks, and dependencies clearly.
Connect customer mission and technical teams with OpenAI Research, Product, and Engineering teams to assess promising applications and move feasible opportunities into scoped, supported projects.
Coordinate the Applied AI Architect, specialist engineers, and customer technical teams on architecture, data access, evaluation, integration, and deployment requirements.
Build sustained adoption through practical enablement, user feedback, workflow support, and repeatable playbooks that can be applied across agencies and government customers.
Lead executive reviews and focused workshops in Washington and at customer sites, bringing the right decision-makers and technical experts together to resolve issues and advance delivery.
Identify security, data, infrastructure, contractual, and resourcing risks early; work with the accountable teams to resolve them and escalate decisions promptly.
Prioritize across a small, matrixed team, make clear trade-offs, and maintain momentum as customer needs and model capabilities evolve.
Coordinate with Account Directors, policy colleagues, and partners on broader government engagement, while keeping delivery commitments aligned with available resources and approved capabilities.
Have 10+ years of experience leading complex technical programs, customer delivery, or transformation initiatives, including substantial work with federal civilian agencies, state or local governments, or comparable public institutions.
Can meet customer-specific access requirements. An active DOE Q and/or U.S. Government TS/SCI clearance is preferred for engagements involving national security missions.
Are willing to travel domestically when an in-person engagement materially advances customer priorities, relationships, or delivery; use Washington-based engagement and remote collaboration effectively.
Understand how government executives, program owners, acquisition stakeholders, and technical teams make decisions and deliver work; navigate organizational boundaries to turn priorities into execution.
Have led complex AI/ML, enterprise software, API, cloud, scientific computing, or digital transformation engagements through implementation and sustained adoption.
Bring executive presence and a record of influencing senior government leaders, while remaining personally accountable for follow-through with working teams.
Translate mission goals into practical execution plans, acceptance criteria, and measures such as workflow adoption, staff productivity, output quality, and time to a validated outcome.
Have enough technical fluency to evaluate AI use cases, challenge assumptions, and work credibly with architects and domain experts on data integration, model evaluation, and deployment trade-offs.
Are curious about frontier AI and actively experiment with the technology to understand its capabilities, limitations, and applications to government work.
Build durable partnerships across mission teams, engineers, security teams, program owners, and executives; thrive in ambiguity and take initiative in a fast-moving environment.
See yourself as a bridge between frontier AI research and practical mission impact, with the judgment to distinguish a promising demonstration from a validated outcome.
Help customers use AI responsibly, with appropriate data protection, human review, provenance, reproducibility, and validation suited to the mission and use case.
Existing relationships across federal civilian agencies or state and local governments are valuable.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe OpenAI for Government team brings frontier AI to public institutions to help them achieve their missions. We partner with government leaders, mission owners, and technical teams to deploy AI tools responsibly, with the reliability, security, and support needed for meaningful use.\n\nOur Federal Civilian and State & Local Government business supports public institutions across a broad range of missions. We help these customers apply frontier AI to public services, knowledge work, research, and mission operations through hands-on delivery, tailored enablement, and collaboration with their teams.\n\n\n\n\nABOUT THE ROLE\n\nThe Strategic Delivery Lead (SDL), Federal Civilian & State and Local Government, will shape and deliver high-impact AI engagements across federal civilian agencies and state and local governments. You will turn customer priorities into practical deployments and sustained use, helping government leaders and mission teams apply OpenAI technology to public services, knowledge discovery, and operational workflows.\n\nThis individual contributor role reports to the leader of Federal Civilian and State & Local Government. You will work alongside Account Directors and Applied AI Architects across assigned engagements, coordinating Research, Product, Engineering, Policy, Security, and Enablement resources. Account Directors own commercial strategy, contracts, and quota; you own delivery coordination, adoption, and customer outcomes, without an individual sales quota.\n\nYou will lead execution across customer and OpenAI workstreams: define scope, milestones, acceptance criteria, dependencies, and success measures; surface risks; resolve blockers; and communicate progress to agency executives, program leaders, and working teams. You are accountable for agreed delivery commitments and customer acceptance. Engineering and Product teams remain responsible for technical implementation and operation of the systems they own.\n\nThis is a high-trust, high-autonomy role combining senior relationship leadership with hands-on execution. Success requires sound judgment, technical fluency, strong program management, and the ability to turn executive alignment into useful technology in government teams’ hands.\n\nThis role is based in Washington, DC, with domestic travel for high-value customer engagements, workshops, and delivery milestones.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build trusted relationships with senior government leaders, program owners, and technical and mission teams to identify priorities and turn senior alignment into actionable engagements.\n\n - Own delivery plans for assigned federal civilian and state and local government engagements, with clear milestones, accountable owners, customer acceptance criteria, and measurable mission or operational outcomes.\n\n - Translate customer and mission needs into requirements and decisions that engineers, domain experts, and senior leaders can act on; communicate progress, limitations, risks, and dependencies clearly.\n\n - Connect customer mission and technical teams with OpenAI Research, Product, and Engineering teams to assess promising applications and move feasible opportunities into scoped, supported projects.\n\n - Coordinate the Applied AI Architect, specialist engineers, and customer technical teams on architecture, data access, evaluation, integration, and deployment requirements.\n\n - Build sustained adoption through practical enablement, user feedback, workflow support, and repeatable playbooks that can be applied across agencies and government customers.\n\n - Lead executive reviews and focused workshops in Washington and at customer sites, bringing the right decision-makers and technical experts together to resolve issues and advance delivery.\n\n - Identify security, data, infrastructure, contractual, and resourcing risks early; work with the accountable teams to resolve them and escalate decisions promptly.\n\n - Prioritize across a small, matrixed team, make clear trade-offs, and maintain momentum as customer needs and model capabilities evolve.\n\n - Coordinate with Account Directors, policy colleagues, and partners on broader government engagement, while keeping delivery commitments aligned with available resources and approved capabilities.\n \n \n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have 10+ years of experience leading complex technical programs, customer delivery, or transformation initiatives, including substantial work with federal civilian agencies, state or local governments, or comparable public institutions.\n\n - Can meet customer-specific access requirements. An active DOE Q and/or U.S. Government TS/SCI clearance is preferred for engagements involving national security missions.\n\n - Are willing to travel domestically when an in-person engagement materially advances customer priorities, relationships, or delivery; use Washington-based engagement and remote collaboration effectively.\n\n - Understand how government executives, program owners, acquisition stakeholders, and technical teams make decisions and deliver work; navigate organizational boundaries to turn priorities into execution.\n\n - Have led complex AI/ML, enterprise software, API, cloud, scientific computing, or digital transformation engagements through implementation and sustained adoption.\n\n - Bring executive presence and a record of influencing senior government leaders, while remaining personally accountable for follow-through with working teams.\n\n - Translate mission goals into practical execution plans, acceptance criteria, and measures such as workflow adoption, staff productivity, output quality, and time to a validated outcome.\n\n - Have enough technical fluency to evaluate AI use cases, challenge assumptions, and work credibly with architects and domain experts on data integration, model evaluation, and deployment trade-offs.\n\n - Are curious about frontier AI and actively experiment with the technology to understand its capabilities, limitations, and applications to government work.\n\n - Build durable partnerships across mission teams, engineers, security teams, program owners, and executives; thrive in ambiguity and take initiative in a fast-moving environment.\n\n - See yourself as a bridge between frontier AI research and practical mission impact, with the judgment to distinguish a promising demonstration from a validated outcome.\n\n - Help customers use AI responsibly, with appropriate data protection, human review, provenance, reproducibility, and validation suited to the mission and use case.\n\n - Existing relationships across federal civilian agencies or state and local governments are valuable. \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $370K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $370K","compensationTiers":[{"id":"873c2ee9-911a-473f-afaa-aa130423c535","tierSummary":"$266K – $370K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"dd8e3340-c9be-4fa7-a5bf-927c027233e7","summary":"$266K – $370K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":370000},{"id":"c688c32a-9de5-4bfa-9f36-4920f88f1580","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":370000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"bfd83255-8491-4c92-be4d-04dd0911cbe6","title":"AI Support Engineer - Singapore (Weekend Shift)","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-29T17:15:01.186+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bfd83255-8491-4c92-be4d-04dd0911cbe6","applyUrl":"https://jobs.ashbyhq.com/openai/bfd83255-8491-4c92-be4d-04dd0911cbe6/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.
Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English, and the interview process will be conducted in English.
Note: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)
You’ll be responsible for:
Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.
Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.
Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows
Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.
Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.
Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.
You might thrive in this role if you have:
Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.
Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.
Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.
Polished enterprise communication and are calm with high-stakes customers during live incident calls
Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.
Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.
Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.
Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.
Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nWe’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale.\n\nBeyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale.\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully fluent in English (spoken and written). Please note that your resume must be submitted in English, and the interview process will be conducted in English.\n\nNote: each person in this role will be expected to work a standard 5x8 work week, with 1 of the days covering weekend shifts each week (e.g., work weeks covering Tuesday - Saturday or Sunday - Thursday)\n\nYou’ll be responsible for:\n\n - Working directly with customers to troubleshoot and resolve their most complex technical issues, including API failures, integration challenges, authentication errors, and production incidents. Providing end-to-end ownership through debugging logs, analyzing system behavior, reproducing issues, and delivering expert guidance.\n\n - Becoming a trusted expert on OpenAI’s products and platform, serving as a go-to resource for complex technical issues.\n\n - Serving as a critical escalation point and line of defense for complex technical issues, partnering closely with customers and Engineering teams to troubleshoot, resolve, and proactively prevent recurring problems while leveraging scripting and emerging AI capabilities to improve internal tooling and automate operational workflows\n\n - Taking learnings from resolving customer issues and creating our approach to scaling these solutions, partnering with Product and Go-To-Market teams.\n\n - Driving operational excellence by identifying opportunities for automation and AI-powered workflows, implementing scalable improvements that increase team efficiency, reducing manual effort, and elevating the overall support experience.\n\n - Providing occasional holiday and weekend support on call coverage, as needed, to support business and customer needs.\n\nYou might thrive in this role if you have:\n\n - Have 8+ years of experience in User Operations, Engineering, Support Engineering or similar technical roles, ideally within high-growth tech startups or other fast-paced environments.\n\n - Are comfortable using emerging technologies (ie. Codex, ChatGPT, OpenAI API, etc.) to script or engineer code (e.g., Python) for automating repetitive tasks and integrating tools.\n\n - Have expert-level SaaS troubleshooting skills with the ability to rapidly understand new technologies and complex concepts.\n\n - Polished enterprise communication and are calm with high-stakes customers during live incident calls\n\n - Proven experience building strong relationships with customers and cross-functional partners to drive resolution to complex issues.\n\n - Exceptional critical thinker and problem solver with the ability to clearly communicate complex technical issues to both customers and internal teams.\n\n - Thrive in ambiguity, adapt rapidly to change, continuously learn, and proactively seek opportunities for growth.\n\n - Bring a humble, team first mindset, a genuine eagerness to help others, and the curiosity to quickly learn whatever knowledge is needed to help both your teammates and our customers succeed.\n\n - Bachelor’s degree in Computer Science, Computer Engineering, another relevant technical field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"135ab387-481d-4b63-8c7f-146945fe525a","title":"Growth Lead, Japan","department":"Go To Market","team":"Growth","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-30T03:46:38.119+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/135ab387-481d-4b63-8c7f-146945fe525a","applyUrl":"https://jobs.ashbyhq.com/openai/135ab387-481d-4b63-8c7f-146945fe525a/application","descriptionHtml":"About the Team
The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We work across the full funnel, from acquisition and activation to retention and monetization, through product experiments, in-product improvements, performance marketing, creative development, and AI-powered workflows.
The International Growth team works with regional leaders in priority markets to identify the user needs and product gaps that matter most for adoption, usage, and monetization. We turn country priorities into product roadmaps and growth plans, then partner with engineering, research, design, data science, marketing, finance, policy, and partnerships to test and ship improvements.
We combine product strategy with hands-on growth operations. We account for local behavior, competition, and product experience while building shared capabilities such as segmentation, lifecycle journeys, and experimentation systems. We measure what ships, adapt it to the market, and scale approaches that work across markets.
About the Role
We’re looking for a growth lead in Japan to shape and execute ChatGPT’s growth plans. You’ll partner with the Japan GM to understand local users, identify the biggest growth opportunities, and turn those priorities into product improvements, funnel optimizations, and performance marketing tests. You’ll work across acquisition, activation, retention, and monetization, collaborating with Product, Engineering, Design, Data Science, Partnerships, and Marketing teams to influence priorities and ship measurable impact. The role combines product growth and funnel optimization with performance marketing: connecting audience, message, creative, and channel learnings to better in-product journeys.
In this role, you will:
Partner with the Japan GM to set a country growth plan and roadmap priorities, with clear hypotheses, owners, dependencies, and measurable outcomes.
Use user research, funnel and cohort data, and competitive insight to find local friction and prioritize the opportunities that matter most to users.
Run performance marketing tests in collaboration with regional marketers across relevant channels, creators, and partners; use incrementality, CAC, payback, and LTV to decide what to scale.
Design and run rigorous experiments across onboarding, activation, repeat usage, re-engagement, and paid conversion; measure incremental impact and iterate. Work with Product, Engineering, Design, and Data Science partners to prototype, test, and ship locally relevant experiences.
Partner with regional Marketing and central media teams to brief and prioritize audience, positioning, creative, and channel tests based on the country plan.
Own the country growth scorecard across acquisition, retention, paid conversion, and unit economics, distinguishing incremental user and revenue gains and learnings Connect priority use cases, product improvements, and acquisition plans into a coherent journey from first exposure to repeated value.
Run the growth operating cadence with the GM and regional teams, aligning central and local partners on results, trade-offs, dependencies, and next steps.
Build and operate segmentation, lifecycle journeys, growth tooling, performance marketing and product experimentation capabilities that can be scaled across markets.
You might thrive in this role if you have:
10+ years of experience across product growth, growth marketing, data science, or growth strategy and operations, with hands-on execution in a fast-moving technology company.
A user-first track record of turning local research and behavior into product and growth priorities, then shipping improvements with measurable impact.
Strong command of acquisition, activation, retention, and monetization funnels, including technically rigorous experimentation and interpretation.
Practical performance marketing experience across audience, channel, creative, and measurement decisions, and the ability to partner effectively with media specialists.
Analytical fluency in cohort analysis and growth economics, including incrementality, LTV, CAC, payback, and contribution margin.
Experience adapting and running campaigns across markets, using local audience behavior, channels, language, and cultural context to improve relevance and performance at scale.
Experience owning growth goals and delivering measurable user or revenue outcomes across product and marketing levers.
The ability to influence and align central and regional teams, translate local needs into scalable approaches, and make progress through ambiguity.
Workplace & Location
Tokyo, Japan
Travel as needed for key cross-functional sprints and regional collaboration.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We work across the full funnel, from acquisition and activation to retention and monetization, through product experiments, in-product improvements, performance marketing, creative development, and AI-powered workflows.\n\nThe International Growth team works with regional leaders in priority markets to identify the user needs and product gaps that matter most for adoption, usage, and monetization. We turn country priorities into product roadmaps and growth plans, then partner with engineering, research, design, data science, marketing, finance, policy, and partnerships to test and ship improvements.\n\nWe combine product strategy with hands-on growth operations. We account for local behavior, competition, and product experience while building shared capabilities such as segmentation, lifecycle journeys, and experimentation systems. We measure what ships, adapt it to the market, and scale approaches that work across markets.\n\nAbout the Role\n\nWe’re looking for a growth lead in Japan to shape and execute ChatGPT’s growth plans. You’ll partner with the Japan GM to understand local users, identify the biggest growth opportunities, and turn those priorities into product improvements, funnel optimizations, and performance marketing tests. You’ll work across acquisition, activation, retention, and monetization, collaborating with Product, Engineering, Design, Data Science, Partnerships, and Marketing teams to influence priorities and ship measurable impact. The role combines product growth and funnel optimization with performance marketing: connecting audience, message, creative, and channel learnings to better in-product journeys.\n\nIn this role, you will:\n\n - Partner with the Japan GM to set a country growth plan and roadmap priorities, with clear hypotheses, owners, dependencies, and measurable outcomes.\n\n - Use user research, funnel and cohort data, and competitive insight to find local friction and prioritize the opportunities that matter most to users.\n\n - Run performance marketing tests in collaboration with regional marketers across relevant channels, creators, and partners; use incrementality, CAC, payback, and LTV to decide what to scale.\n\n - Design and run rigorous experiments across onboarding, activation, repeat usage, re-engagement, and paid conversion; measure incremental impact and iterate. Work with Product, Engineering, Design, and Data Science partners to prototype, test, and ship locally relevant experiences.\n\n - Partner with regional Marketing and central media teams to brief and prioritize audience, positioning, creative, and channel tests based on the country plan.\n\n - Own the country growth scorecard across acquisition, retention, paid conversion, and unit economics, distinguishing incremental user and revenue gains and learnings Connect priority use cases, product improvements, and acquisition plans into a coherent journey from first exposure to repeated value.\n\n - Run the growth operating cadence with the GM and regional teams, aligning central and local partners on results, trade-offs, dependencies, and next steps.\n\n - Build and operate segmentation, lifecycle journeys, growth tooling, performance marketing and product experimentation capabilities that can be scaled across markets.\n\nYou might thrive in this role if you have:\n\n - 10+ years of experience across product growth, growth marketing, data science, or growth strategy and operations, with hands-on execution in a fast-moving technology company.\n\n - A user-first track record of turning local research and behavior into product and growth priorities, then shipping improvements with measurable impact.\n\n - Strong command of acquisition, activation, retention, and monetization funnels, including technically rigorous experimentation and interpretation.\n\n - Practical performance marketing experience across audience, channel, creative, and measurement decisions, and the ability to partner effectively with media specialists.\n\n - Analytical fluency in cohort analysis and growth economics, including incrementality, LTV, CAC, payback, and contribution margin.\n\n - Experience adapting and running campaigns across markets, using local audience behavior, channels, language, and cultural context to improve relevance and performance at scale.\n\n - Experience owning growth goals and delivering measurable user or revenue outcomes across product and marketing levers.\n\n - The ability to influence and align central and regional teams, translate local needs into scalable approaches, and make progress through ambiguity.\n\nWorkplace & Location\n\n - Tokyo, Japan\n\n - Travel as needed for key cross-functional sprints and regional collaboration.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c25fd30e-056e-4a26-af80-7ea1074fc56e","title":"Data Engineer, Hardware & Consumer Devices","department":"Consumer Devices","team":"Consumer Devices","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-01T14:49:22.943+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c25fd30e-056e-4a26-af80-7ea1074fc56e","applyUrl":"https://jobs.ashbyhq.com/openai/c25fd30e-056e-4a26-af80-7ea1074fc56e/application","descriptionHtml":"About the team
OpenAI is building a new generation of AI-powered consumer devices, creating opportunities to bring increasingly capable AI into people's everyday lives.
Our Data Engineering team is responsible for establishing the foundational data infrastructure that supports the development, manufacturing, launch, and ongoing operation of these products. We're building the systems that connect information across the entire device lifecycle, enabling engineering, operations, and Data Science partners to understand product performance, identify problems, and make better decisions.
This is an early-stage organization with significant greenfield opportunities. We're looking for engineers who want to shape the technical foundations of a rapidly growing business and establish systems that will scale alongside our products.
About the role:
As a Data Engineer, you'll design, build, and scale the data infrastructure that powers OpenAI's hardware and consumer devices organization.
You'll tackle technically challenging problems involving complex data sources, evolving operational requirements, and systems that need to scale from early development through manufacturing and consumer deployment.
Unlike roles focused primarily on supporting individual analytics projects, this position emphasizes building durable, reusable data foundations that enable multiple teams and use cases.
You'll have significant ownership over technical decisions, work closely with partners across engineering, manufacturing, operations, and Data Science, and help define how we approach Data Engineering as the organization grows.
In this role, you will:
Build foundational data infrastructure: Design and implement reliable, scalable data pipelines, platforms, and datasets that support hardware development, manufacturing, customer operations, and device performance.
Connect complex data ecosystems: Integrate information across manufacturing systems, factory operations, device telemetry, quality assurance, and customer-facing operational systems.
Establish durable data models: Develop reusable datasets and data architectures that enable consistent measurement, investigation, and decision-making across multiple teams.
Enable manufacturing and quality intelligence: Connect manufacturing conditions and production history with downstream product performance, reliability, returns, and failure signals.
Prepare for scale: Design systems that evolve from early-stage development and initial production to increasingly complex operations and large-scale consumer deployment.
Partner across disciplines: Work with hardware and software engineers, manufacturing teams, operations leaders, and Data Scientists to translate emerging requirements into robust technical solutions.
Shape our technical direction: Help establish engineering standards, architectural principles, data quality practices, and infrastructure decisions that will influence the organization for years to come.
You might thrive in this role if you:
Are comfortable making architectural decisions as requirements evolve and the right solutions aren't immediately obvious.
Are highly self-directed and can take broad, ambiguous problems from exploration through implementation.
Enjoy working directly with cross-functional partners and understanding how technical decisions affect real products and operational outcomes.
Have a builder's mentality and are energized by creating foundational systems rather than exclusively optimizing mature infrastructure.
Hold a high bar for engineering quality while remaining pragmatic about the speed and flexibility required in an early-stage environment.
Minimum Qualifications:
Have exceptional Data Engineering fundamentals and a track record of designing, building, and operating complex data systems.
Bring strong technical judgment around data architecture, distributed systems, data modeling, reliability, and scalability.
Have experience developing production-grade pipelines and infrastructure across heterogeneous data sources.
Bonus points if you have:
Experience with hardware, consumer electronics, connected devices, or IoT.
Experience building data infrastructure for manufacturing, factory operations, or supply-chain systems.
Familiarity with device telemetry, reliability engineering, product quality, or failure analysis.
Experience supporting customer operations, technical support, or Trust & Safety.
A track record of building data platforms or foundational infrastructure in a startup or rapidly scaling organization.
Prior hardware experience is not required. We value exceptional engineering ability, intellectual curiosity, and the capacity to learn new domains quickly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI is building a new generation of AI-powered consumer devices, creating opportunities to bring increasingly capable AI into people's everyday lives.\n\nOur Data Engineering team is responsible for establishing the foundational data infrastructure that supports the development, manufacturing, launch, and ongoing operation of these products. We're building the systems that connect information across the entire device lifecycle, enabling engineering, operations, and Data Science partners to understand product performance, identify problems, and make better decisions.\n\nThis is an early-stage organization with significant greenfield opportunities. We're looking for engineers who want to shape the technical foundations of a rapidly growing business and establish systems that will scale alongside our products.\n\nAbout the role:\n\nAs a Data Engineer, you'll design, build, and scale the data infrastructure that powers OpenAI's hardware and consumer devices organization.\n\nYou'll tackle technically challenging problems involving complex data sources, evolving operational requirements, and systems that need to scale from early development through manufacturing and consumer deployment.\n\nUnlike roles focused primarily on supporting individual analytics projects, this position emphasizes building durable, reusable data foundations that enable multiple teams and use cases.\n\nYou'll have significant ownership over technical decisions, work closely with partners across engineering, manufacturing, operations, and Data Science, and help define how we approach Data Engineering as the organization grows.\n\nIn this role, you will:\n\n - Build foundational data infrastructure: Design and implement reliable, scalable data pipelines, platforms, and datasets that support hardware development, manufacturing, customer operations, and device performance.\n\n - Connect complex data ecosystems: Integrate information across manufacturing systems, factory operations, device telemetry, quality assurance, and customer-facing operational systems.\n\n - Establish durable data models: Develop reusable datasets and data architectures that enable consistent measurement, investigation, and decision-making across multiple teams.\n\n - Enable manufacturing and quality intelligence: Connect manufacturing conditions and production history with downstream product performance, reliability, returns, and failure signals.\n\n - Prepare for scale: Design systems that evolve from early-stage development and initial production to increasingly complex operations and large-scale consumer deployment.\n\n - Partner across disciplines: Work with hardware and software engineers, manufacturing teams, operations leaders, and Data Scientists to translate emerging requirements into robust technical solutions.\n\n - Shape our technical direction: Help establish engineering standards, architectural principles, data quality practices, and infrastructure decisions that will influence the organization for years to come.\n\nYou might thrive in this role if you:\n\n - Are comfortable making architectural decisions as requirements evolve and the right solutions aren't immediately obvious.\n\n - Are highly self-directed and can take broad, ambiguous problems from exploration through implementation.\n\n - Enjoy working directly with cross-functional partners and understanding how technical decisions affect real products and operational outcomes.\n\n - Have a builder's mentality and are energized by creating foundational systems rather than exclusively optimizing mature infrastructure.\n\n - Hold a high bar for engineering quality while remaining pragmatic about the speed and flexibility required in an early-stage environment.\n\nMinimum Qualifications:\n\n - Have exceptional Data Engineering fundamentals and a track record of designing, building, and operating complex data systems.\n\n - Bring strong technical judgment around data architecture, distributed systems, data modeling, reliability, and scalability.\n\n - Have experience developing production-grade pipelines and infrastructure across heterogeneous data sources.\n\nBonus points if you have:\n\n - Experience with hardware, consumer electronics, connected devices, or IoT.\n\n - Experience building data infrastructure for manufacturing, factory operations, or supply-chain systems.\n\n - Familiarity with device telemetry, reliability engineering, product quality, or failure analysis.\n\n - Experience supporting customer operations, technical support, or Trust & Safety.\n\n - A track record of building data platforms or foundational infrastructure in a startup or rapidly scaling organization.\n\n\n\nPrior hardware experience is not required. We value exceptional engineering ability, intellectual curiosity, and the capacity to learn new domains quickly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$295K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$295K - $445K","compensationTiers":[{"id":"da0e712d-940e-457b-8d17-9f5faaacbce8","tierSummary":"$295K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9c807231-4090-456a-92d3-323c645a9f34","summary":"$295K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":445000},{"id":"b8933941-d5cd-431f-ab93-461297189803","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":295000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"e8342a83-0036-438e-807a-6e0865659179","title":"Senior Counsel, France","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Paris, France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T13:43:04.641+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e8342a83-0036-438e-807a-6e0865659179","applyUrl":"https://jobs.ashbyhq.com/openai/e8342a83-0036-438e-807a-6e0865659179/application","descriptionHtml":"About the Team
OpenAI’s Legal team supports OpenAI’s mission by addressing complex legal issues arising from the development and deployment of AI. The team brings together expertise in commercial, corporate, employment, privacy, intellectual property, regulatory, tax and litigation matters, and works closely with teams across the company.
About the Role
We’re seeking an experienced, hands-on lawyer to serve as our country lawyer for France, providing broad legal support for our local office with a primary focus on regulatory and policy legal matters affecting OpenAI’s products, operations and business.
You will advise on French and EU regulatory developments, develop practical legal positions and recommendations, and support OpenAI’s engagement with French regulators and policymakers. Working closely with EMEA and global legal colleagues, as well as policy and regulatory affairs teams, you will take ownership of assigned French matters, translate complex legal questions into actionable advice and help ensure that our approach in France is consistent with OpenAI’s wider legal positions.
Alongside your primary focus, you will also provide broader French country legal support, coordinating with specialist teams on local business and operational matters.
We’re looking for someone who can take responsibility for matters, give practical advice, manage competing priorities and bring cross-functional work to a decision. You will work closely with EMEA and global legal colleagues, GA and Policy leaders, applying established specialist guidance, approval processes and escalation routes.
In this role, you will:
Advise on regulatory developments and their business implications. Assess existing and emerging French and EU laws, enforcement developments and policy proposals affecting OpenAI. Develop legal positions and practical recommendations, working with GA, Policy, Regulatory, Product, Privacy and other legal teams to translate requirements into action. Serve as a trusted legal partner to local leadership and business teams on the establishment, expansion and day-to-day operation of our French presence. Identify legal dependencies early and translate them into practical options and implementation plans.
Support regulatory and policy engagement. Partner with GA, Policy and legal colleagues to prepare for and participate in engagements with French and EU regulators, policymakers and local government. Develop legal analysis, briefing materials, consultation responses and legal input into policy positions, coordinating with the relevant EMEA and global teams.
Support French business initiatives. Advise on local partnerships, research and university collaborations, marketing, events and other commercial initiatives, working with Commercial, Product, IP, Privacy and Regulatory Legal as appropriate.
Provide coordinated French country legal support. Serve as a local legal partner on French business and operational matters, including local governance, office development, employment and workplace compliance. Identify legal requirements, involve the appropriate specialist teams and help take agreed actions through to implementation, maintaining clear ownership and alignment with OpenAI’s global operating framework.
You might thrive in this role if you:
Have a law degree (Master 2 in Law, Bac+5, or equivalent) and substantial experience advising on French law, with the breadth to identify and manage issues across commercial, employment, corporate and operational matters.
Have relevant in-house and/or law firm, government or institutional legal experience, including work on regulatory engagement, policy development or enforcement matters.
Have experience interpreting complex legislation and policy proposals, developing clear legal recommendations, and preparing persuasive submissions, consultation responses or briefing materials.
Can combine regulatory judgment with practical country-level legal support, working across specialist teams and helping the business move from legal analysis to decisions and implementation.
Exercise sound judgment in unfamiliar areas, distinguish material risks from issues that can be managed within established guidance, and know when to involve specialist colleagues.
Communicate and negotiate effectively in French and English, and can explain complex legal issues clearly to business stakeholders and senior leaders.
Can manage a varied workload, prioritise according to business needs and legal risk, and maintain dependable coverage of French operational and business matters while progressing other assigned work.
Are interested in AI and emerging technologies, comfortable working through uncertainty and able to develop expertise as products, markets and legal requirements evolve.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Legal team supports OpenAI’s mission by addressing complex legal issues arising from the development and deployment of AI. The team brings together expertise in commercial, corporate, employment, privacy, intellectual property, regulatory, tax and litigation matters, and works closely with teams across the company.\n\nAbout the Role\n\nWe’re seeking an experienced, hands-on lawyer to serve as our country lawyer for France, providing broad legal support for our local office with a primary focus on regulatory and policy legal matters affecting OpenAI’s products, operations and business.\n\nYou will advise on French and EU regulatory developments, develop practical legal positions and recommendations, and support OpenAI’s engagement with French regulators and policymakers. Working closely with EMEA and global legal colleagues, as well as policy and regulatory affairs teams, you will take ownership of assigned French matters, translate complex legal questions into actionable advice and help ensure that our approach in France is consistent with OpenAI’s wider legal positions.\n\nAlongside your primary focus, you will also provide broader French country legal support, coordinating with specialist teams on local business and operational matters.\n\nWe’re looking for someone who can take responsibility for matters, give practical advice, manage competing priorities and bring cross-functional work to a decision. You will work closely with EMEA and global legal colleagues, GA and Policy leaders, applying established specialist guidance, approval processes and escalation routes.\n\nIn this role, you will:\n\n - Advise on regulatory developments and their business implications. Assess existing and emerging French and EU laws, enforcement developments and policy proposals affecting OpenAI. Develop legal positions and practical recommendations, working with GA, Policy, Regulatory, Product, Privacy and other legal teams to translate requirements into action. Serve as a trusted legal partner to local leadership and business teams on the establishment, expansion and day-to-day operation of our French presence. Identify legal dependencies early and translate them into practical options and implementation plans.\n\n - Support regulatory and policy engagement. Partner with GA, Policy and legal colleagues to prepare for and participate in engagements with French and EU regulators, policymakers and local government. Develop legal analysis, briefing materials, consultation responses and legal input into policy positions, coordinating with the relevant EMEA and global teams.\n\n - Support French business initiatives. Advise on local partnerships, research and university collaborations, marketing, events and other commercial initiatives, working with Commercial, Product, IP, Privacy and Regulatory Legal as appropriate.\n\n - Provide coordinated French country legal support. Serve as a local legal partner on French business and operational matters, including local governance, office development, employment and workplace compliance. Identify legal requirements, involve the appropriate specialist teams and help take agreed actions through to implementation, maintaining clear ownership and alignment with OpenAI’s global operating framework.\n\nYou might thrive in this role if you:\n\n - Have a law degree (Master 2 in Law, Bac+5, or equivalent) and substantial experience advising on French law, with the breadth to identify and manage issues across commercial, employment, corporate and operational matters.\n\n - Have relevant in-house and/or law firm, government or institutional legal experience, including work on regulatory engagement, policy development or enforcement matters.\n\n - Have experience interpreting complex legislation and policy proposals, developing clear legal recommendations, and preparing persuasive submissions, consultation responses or briefing materials.\n\n - Can combine regulatory judgment with practical country-level legal support, working across specialist teams and helping the business move from legal analysis to decisions and implementation.\n\n - Exercise sound judgment in unfamiliar areas, distinguish material risks from issues that can be managed within established guidance, and know when to involve specialist colleagues.\n\n - Communicate and negotiate effectively in French and English, and can explain complex legal issues clearly to business stakeholders and senior leaders.\n\n - Can manage a varied workload, prioritise according to business needs and legal risk, and maintain dependable coverage of French operational and business matters while progressing other assigned work.\n\n - Are interested in AI and emerging technologies, comfortable working through uncertainty and able to develop expertise as products, markets and legal requirements evolve.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"2ee19240-419a-479a-a00e-72436ae2b27a","title":"Product Designer, Consumer Verticals","department":"Product Design","team":"Product Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-01T20:32:19.031+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2ee19240-419a-479a-a00e-72436ae2b27a","applyUrl":"https://jobs.ashbyhq.com/openai/2ee19240-419a-479a-a00e-72436ae2b27a/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Consumer Verticals team explores how ChatGPT can become meaningfully more useful in important areas of people’s lives, including health, finance, and emerging agentic experiences.
We work across research, engineering, product, design, and domain experts to turn increasingly capable models into intuitive, trustworthy consumer products. Our work combines the reach of ChatGPT with the depth required to serve distinct user needs responsibly.
About the Role
In this role, you’ll lead the end-to-end design of new consumer experiences across emerging verticals. You’ll explore how ChatGPT should adapt to different contexts, translate complex model capabilities into clear product interactions, and establish patterns that can scale across multiple domains.
This is a highly generative, zero-to-one role. You’ll move between broad product vision and detailed interaction design, creating prototypes that help teams learn quickly and polished experiences that are ready to ship. You’ll also navigate domains where trust, accuracy, safety, and user agency are essential.
This role is based in our San Francisco HQ. We offer relocation assistance to new employees.
In this role, you will:
Shape the product and design direction for purpose-built consumer experiences across areas such as health, finance, and general consumer agents.
Design and ship high-quality products from early concepts and prototypes through detailed interaction design and final visual execution.
Define how ChatGPT should behave in different domains while preserving a coherent, distinctly OpenAI experience.
Explore new interaction models for AI systems that can understand context, support complex decisions, and take action on a user’s behalf.
Partner closely with research, engineering, product management, safety, and domain experts to turn technical capabilities into useful and responsible products.
Conduct and apply user research to understand the distinct needs, expectations, and risks within each vertical.
Balance specialized domain requirements with reusable patterns that can strengthen ChatGPT and accelerate future product development.
Contribute to OpenAI’s broader design culture and raise the bar for consumer product craft.
You might thrive in this role if you:
Have substantial experience designing and shipping high-quality consumer software at scale.
Bring exceptional UX, UI, and interaction design skills, with a high bar for craft in every stage of the work.
Are a highly generative product thinker who can explore broadly, develop a strong point of view, and turn ambiguity into clear product direction.
Have led zero-to-one initiatives or introduced new product categories, behaviors, or interaction models.
Can simplify complex systems without hiding the details users need to make informed decisions.
Have strong instincts for trust, safety, transparency, and user control—particularly in consequential or sensitive experiences.
Can move fluently between domain-specific problems and broader systems or platform thinking.
Communicate through compelling narratives and prototypes that build alignment across design, research, product, and engineering.
Are excited to define how AI-first consumer products should look, feel, and behave as models become more capable and agentic.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Consumer Verticals team explores how ChatGPT can become meaningfully more useful in important areas of people’s lives, including health, finance, and emerging agentic experiences.\n\nWe work across research, engineering, product, design, and domain experts to turn increasingly capable models into intuitive, trustworthy consumer products. Our work combines the reach of ChatGPT with the depth required to serve distinct user needs responsibly.\n\nAbout the Role\n\nIn this role, you’ll lead the end-to-end design of new consumer experiences across emerging verticals. You’ll explore how ChatGPT should adapt to different contexts, translate complex model capabilities into clear product interactions, and establish patterns that can scale across multiple domains.\n\nThis is a highly generative, zero-to-one role. You’ll move between broad product vision and detailed interaction design, creating prototypes that help teams learn quickly and polished experiences that are ready to ship. You’ll also navigate domains where trust, accuracy, safety, and user agency are essential.\n\nThis role is based in our San Francisco HQ. We offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Shape the product and design direction for purpose-built consumer experiences across areas such as health, finance, and general consumer agents.\n\n - Design and ship high-quality products from early concepts and prototypes through detailed interaction design and final visual execution.\n\n - Define how ChatGPT should behave in different domains while preserving a coherent, distinctly OpenAI experience.\n\n - Explore new interaction models for AI systems that can understand context, support complex decisions, and take action on a user’s behalf.\n\n - Partner closely with research, engineering, product management, safety, and domain experts to turn technical capabilities into useful and responsible products.\n\n - Conduct and apply user research to understand the distinct needs, expectations, and risks within each vertical.\n\n - Balance specialized domain requirements with reusable patterns that can strengthen ChatGPT and accelerate future product development.\n\n - Contribute to OpenAI’s broader design culture and raise the bar for consumer product craft.\n\nYou might thrive in this role if you:\n\n - Have substantial experience designing and shipping high-quality consumer software at scale.\n\n - Bring exceptional UX, UI, and interaction design skills, with a high bar for craft in every stage of the work.\n\n - Are a highly generative product thinker who can explore broadly, develop a strong point of view, and turn ambiguity into clear product direction.\n\n - Have led zero-to-one initiatives or introduced new product categories, behaviors, or interaction models.\n\n - Can simplify complex systems without hiding the details users need to make informed decisions.\n\n - Have strong instincts for trust, safety, transparency, and user control—particularly in consequential or sensitive experiences.\n\n - Can move fluently between domain-specific problems and broader systems or platform thinking.\n\n - Communicate through compelling narratives and prototypes that build alignment across design, research, product, and engineering.\n\n - Are excited to define how AI-first consumer products should look, feel, and behave as models become more capable and agentic.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$245K – $310K • Offers Equity","scrapeableCompensationSalarySummary":"$245K - $310K","compensationTiers":[{"id":"93491815-83c8-46f2-a6c8-afd9471a944e","tierSummary":"$245K – $310K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"2704081e-9a9b-4880-80af-9f2d67359045","summary":"$245K – $310K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":245000,"maxValue":310000},{"id":"04dab66d-d5ff-42c1-a3e4-6aa2cb31e623","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":245000,"maxValue":310000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b94099f6-8418-48b0-82b5-5953a27d636f","title":"Software Engineer, OpenAI Presence","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-03T05:27:10.756+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b94099f6-8418-48b0-82b5-5953a27d636f","applyUrl":"https://jobs.ashbyhq.com/openai/b94099f6-8418-48b0-82b5-5953a27d636f/application","descriptionHtml":"About the Team
OpenAI Presence, part of Enterprise Engineering, builds a platform for reliable AI agents that carry out high-volume business workflows. We focus on specific use cases such as customer support, sales, and insurance claims, helping organizations put agents to work in production.
The Presence platform supports the agent development lifecycle, including evaluation, deployment, and improvement through real interactions. It connects agents to company systems and supports voice and chat experiences, with policies, guardrails, and human handoffs to help businesses stay in control. Read the launch announcement.
About the Role
We’re looking for an engineer to help shape the foundations of Presence and build the systems that make AI agents dependable in everyday business operations. You’ll help set the platform’s technical direction while staying close to the code, taking architecture from early decisions through to systems that perform reliably at scale.
You’ll bring deep backend expertise and the product judgment to connect what we build with how businesses use it. The work centers on the services that power Presence and extends across the stack—giving you scope to shape both the underlying systems and the experiences they enable.
In this role, you will:
Provide hands-on technical leadership, guiding architectural decisions and implementation across the Presence platform.
Design and build backend systems for reliable, high-volume agent workflows in support, sales, and other enterprise use cases.
Develop platform capabilities that support agent development and learning from real-world use.
Identify and address reliability bottlenecks as agent workflows become more complex and usage grows.
Work across backend infrastructure and product experiences as needed, collaborating with other engineers to turn evolving requirements into working software.
Your background might look something like:
9+ years of professional engineering experience, excluding internships, in backend, platform, or product engineering roles.
A track record of hands-on technical leadership, including setting architecture, breaking complex problems into clear implementation plans, and guiding engineers through delivery.
Deep backend engineering and systems design skills, with proficiency in at least one backend programming language and experience designing services, data models, and interfaces that remain reliable as usage grows.
End-to-end ownership of complex systems or product capabilities, from ambiguous requirements and technical design through implementation, launch, and production iteration.
Strong production engineering judgment: you can diagnose difficult failures, reason about performance and scalability, and improve reliability through testing, observability, and operational discipline.
Strong product judgment that connects technical decisions to user needs, with the ability to balance delivery speed, reliability, security, and long-term maintainability.
The ability to move between backend infrastructure and product experiences, contribute across the stack when needed, and quickly learn unfamiliar systems, tools, and domains.
Clear technical communication and effective collaboration across disciplines, including explaining trade-offs, creating alignment, and driving complex work forward while remaining hands-on.
Experience with AI agents, enterprise workflows, integrations, or agent development and evaluation is a plus, but not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Presence, part of Enterprise Engineering, builds a platform for reliable AI agents that carry out high-volume business workflows. We focus on specific use cases such as customer support, sales, and insurance claims, helping organizations put agents to work in production.\n\nThe Presence platform supports the agent development lifecycle, including evaluation, deployment, and improvement through real interactions. It connects agents to company systems and supports voice and chat experiences, with policies, guardrails, and human handoffs to help businesses stay in control. Read the launch announcement https://openai.com/index/introducing-openai-presence/.\n\nAbout the Role\n\nWe’re looking for an engineer to help shape the foundations of Presence and build the systems that make AI agents dependable in everyday business operations. You’ll help set the platform’s technical direction while staying close to the code, taking architecture from early decisions through to systems that perform reliably at scale.\n\nYou’ll bring deep backend expertise and the product judgment to connect what we build with how businesses use it. The work centers on the services that power Presence and extends across the stack—giving you scope to shape both the underlying systems and the experiences they enable.\n\nIn this role, you will:\n\n - Provide hands-on technical leadership, guiding architectural decisions and implementation across the Presence platform.\n\n - Design and build backend systems for reliable, high-volume agent workflows in support, sales, and other enterprise use cases.\n\n - Develop platform capabilities that support agent development and learning from real-world use.\n\n - Identify and address reliability bottlenecks as agent workflows become more complex and usage grows.\n\n - Work across backend infrastructure and product experiences as needed, collaborating with other engineers to turn evolving requirements into working software.\n\nYour background might look something like:\n\n - 9+ years of professional engineering experience, excluding internships, in backend, platform, or product engineering roles.\n\n - A track record of hands-on technical leadership, including setting architecture, breaking complex problems into clear implementation plans, and guiding engineers through delivery.\n\n - Deep backend engineering and systems design skills, with proficiency in at least one backend programming language and experience designing services, data models, and interfaces that remain reliable as usage grows.\n\n - End-to-end ownership of complex systems or product capabilities, from ambiguous requirements and technical design through implementation, launch, and production iteration.\n\n - Strong production engineering judgment: you can diagnose difficult failures, reason about performance and scalability, and improve reliability through testing, observability, and operational discipline.\n\n - Strong product judgment that connects technical decisions to user needs, with the ability to balance delivery speed, reliability, security, and long-term maintainability.\n\n - The ability to move between backend infrastructure and product experiences, contribute across the stack when needed, and quickly learn unfamiliar systems, tools, and domains.\n\n - Clear technical communication and effective collaboration across disciplines, including explaining trade-offs, creating alignment, and driving complex work forward while remaining hands-on.\n\n - Experience with AI agents, enterprise workflows, integrations, or agent development and evaluation is a plus, but not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"88d7d816-379b-4426-8ae9-b8ae7e87a935","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"32685599-dcaf-4c5d-acd7-b2783f61e514","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6ca4f8b2-f5d9-4fe3-a11e-abeabe628fa1","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"88164d12-c8ed-4b62-ae26-dcb6f1cc8482","title":"Software Engineer, Enterprise Controls","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-03T05:27:16.161+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/88164d12-c8ed-4b62-ae26-dcb6f1cc8482","applyUrl":"https://jobs.ashbyhq.com/openai/88164d12-c8ed-4b62-ae26-dcb6f1cc8482/application","descriptionHtml":"About the Team
Enterprise Controls & Console is part of Enterprise Engineering. We build the permissions, governance, and administration capabilities that help organizations use and deploy ChatGPT, Codex, and OpenAI products with confidence. We give administrators granular controls over access and security, helping ensure that people and agents operate within the boundaries their organizations define.
Our work combines complex backend platform engineering with enterprise product needs and touches every major product and model launch. We build scalable, reusable services and intuitive administration experiences, and provide a shared controls foundation that enables internal teams to introduce new capabilities safely.
About the Role
We are looking for an experienced backend software engineer to help shape and build the systems behind enterprise access, governance, and sharing. You will bring deep backend expertise and strong product judgment to problems that span multiple OpenAI products, including how people and agents share access and work together. You will lead technical design and delivery, translate ambiguous enterprise needs into clear system behavior, and remain hands-on from implementation through production operation. This role is based in San Francisco.
In this role, you will:
Design and build backend services for permissions, authorization, and governance across ChatGPT, Codex, and OpenAI APIs.
Develop sharing capabilities between people and agents, with clear access rules and enterprise controls that are understandable to administrators and users.
Build reusable services and APIs that support workspace administration and console experiences as OpenAI products evolve.
Lead architecture and delivery for complex initiatives, aligning product and engineering partners on requirements, tradeoffs, and rollout plans.
Translate enterprise needs into clear configuration, predictable permission behavior, and maintainable systems that other product teams can build on.
Own the reliability, security, and performance of the services you ship through testing, observability, production debugging, and continuous improvement.
Your background might look something like:
9+ years of professional backend software engineering experience, excluding internships, building and operating production services.
Deep backend engineering expertise and a track record of shipping complex product or platform capabilities that customers depend on.
Experience providing technical leadership for substantial initiatives, making architectural decisions, and coordinating delivery across teams while remaining hands-on.
Strong proficiency in a backend language such as Python, Go, Rust, Java, or C++, with sound software design and systems fundamentals.
Experience designing distributed services, APIs, and data models, with an understanding of reliability, consistency, scalability, and performance tradeoffs.
Experience building authorization, permissions, or enterprise governance systems, including translating access policies into reliable application behavior.
Strong product judgment and communication skills, with the ability to turn ambiguous user and administrator needs into practical technical decisions.
A track record of owning production systems, diagnosing difficult failures, and improving security, testing, observability, and operational reliability.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nEnterprise Controls & Console is part of Enterprise Engineering. We build the permissions, governance, and administration capabilities that help organizations use and deploy ChatGPT, Codex, and OpenAI products with confidence. We give administrators granular controls over access and security, helping ensure that people and agents operate within the boundaries their organizations define.\n\nOur work combines complex backend platform engineering with enterprise product needs and touches every major product and model launch. We build scalable, reusable services and intuitive administration experiences, and provide a shared controls foundation that enables internal teams to introduce new capabilities safely.\n\nAbout the Role\n\nWe are looking for an experienced backend software engineer to help shape and build the systems behind enterprise access, governance, and sharing. You will bring deep backend expertise and strong product judgment to problems that span multiple OpenAI products, including how people and agents share access and work together. You will lead technical design and delivery, translate ambiguous enterprise needs into clear system behavior, and remain hands-on from implementation through production operation. This role is based in San Francisco.\n\nIn this role, you will:\n\n - Design and build backend services for permissions, authorization, and governance across ChatGPT, Codex, and OpenAI APIs.\n\n - Develop sharing capabilities between people and agents, with clear access rules and enterprise controls that are understandable to administrators and users.\n\n - Build reusable services and APIs that support workspace administration and console experiences as OpenAI products evolve.\n\n - Lead architecture and delivery for complex initiatives, aligning product and engineering partners on requirements, tradeoffs, and rollout plans.\n\n - Translate enterprise needs into clear configuration, predictable permission behavior, and maintainable systems that other product teams can build on.\n\n - Own the reliability, security, and performance of the services you ship through testing, observability, production debugging, and continuous improvement.\n\nYour background might look something like:\n\n - 9+ years of professional backend software engineering experience, excluding internships, building and operating production services.\n\n - Deep backend engineering expertise and a track record of shipping complex product or platform capabilities that customers depend on.\n\n - Experience providing technical leadership for substantial initiatives, making architectural decisions, and coordinating delivery across teams while remaining hands-on.\n\n - Strong proficiency in a backend language such as Python, Go, Rust, Java, or C++, with sound software design and systems fundamentals.\n\n - Experience designing distributed services, APIs, and data models, with an understanding of reliability, consistency, scalability, and performance tradeoffs.\n\n - Experience building authorization, permissions, or enterprise governance systems, including translating access policies into reliable application behavior.\n\n - Strong product judgment and communication skills, with the ability to turn ambiguous user and administrator needs into practical technical decisions.\n\n - A track record of owning production systems, diagnosing difficult failures, and improving security, testing, observability, and operational reliability.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"88d7d816-379b-4426-8ae9-b8ae7e87a935","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"32685599-dcaf-4c5d-acd7-b2783f61e514","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6ca4f8b2-f5d9-4fe3-a11e-abeabe628fa1","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"9eb3a6a6-adff-4e82-83b6-97df514ba9bd","title":"Physical Network & Structured Cabling Engineer","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-10-01T00:18:14.158+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9eb3a6a6-adff-4e82-83b6-97df514ba9bd","applyUrl":"https://jobs.ashbyhq.com/openai/9eb3a6a6-adff-4e82-83b6-97df514ba9bd/application","descriptionHtml":"About the Team
OpenAI is on a bold mission to build the world’s most advanced AI infrastructure. We are seeking a Data Center Network and Structured Cabling Engineer with 10+ years of experience in designing and implementing optimized network and structured cabling solutions at large data centers buildings and data center campuses.
The Data Center Engineering team is central to this mission defining infrastructure strategy, driving technical innovation, working with research to set performance benchmarks, and developing reference designs that enable rapid, scalable global deployment.
As part of this team, you will help design and deliver next-generation data center infrastructure optimized for AI workloads. You’ll collaborate across research, site selection, design, construction, commissioning, hardware engineering, deployment, operations, and global partners to bring OpenAI’s infrastructure vision to life.
Role Summary
As a Physical Network & Structured Cabling Engineer, you will own the design, implementation, and quality assurance of structured cabling and physical network infrastructure across OpenAI’s global data center footprint. This role bridges design, construction, and operations, ensuring that every layer of our physical networking from fiber trunks to copper patching meets the highest standards of performance, reliability, and scalability.
Key Responsibilities
Design and specify physical network infrastructure across data center buildings and campuses, including fiber and copper cabling, network rooms, rack layouts, cable trays, and duct bank pathways. Coordinate with other engineering disciplines to ensure network infrastructure space, power, cooling, and operational requirements are incorporated into the overall design
Develop standards, reference designs, and installation guidelines for structured cabling and physical network deployments.
Translate logical network architectures and hardware connectivity requirements into scalable physical designs, including fiber topology, port connectivity, patching, redundancy, and capacity planning, in partnership with network engineering and operations teams.
Provide technical direction to design consultants, cabling vendors, and installation contractors, resolving scope gaps and ensuring designs are constructible and meet network requirements.
Define installation quality and acceptance criteria, and oversee inspection, testing, commissioning, and turnover of structured cabling systems.
Lead physical network design reviews, coordinate clash detection and resolution with other disciplines, and conduct site inspections to verify installation quality and conformance with design and operational requirements.
Troubleshoot and resolve issues during build, commissioning, and handover phases to ensure network readiness.
Develop and maintain physical network documentation, including design requirements, drawings, port maps, cable schedules, bills of materials, labeling standards, and as-built records.
Provide feedback to design and operations teams to drive continuous improvement of physical network standards.
Qualifications
Bachelor’s degree in Engineering, Telecommunications, or related field, or equivalent experience.
10+ years of experience designing and delivering physical network infrastructure and structured cabling systems for large-scale data centers, including responsibility for design decisions, construction coordination, and operational readiness.
Strong understanding of data center network topologies and high-speed optical connectivity, including transceivers, fiber types, breakout configurations, connector and polarity schemes, and optical loss budgets.
Expertise in industry standards such as ANSI/TIA, BICSI and other relevant structured cabling guidelines.
Proven ability to coordinate with cross-functional teams and external vendors on large-scale projects.
Strong skills in reviewing and interpreting technical drawings, cable schedules, and documentation management.
Excellent written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders.
Willingness to travel frequently to global data center sites.
Preferred Skills
Master’s degree in Engineering, or relevant certifications such as BICSI, RCDD, or equivalent.
Experience with hyperscale cloud, AI, or high-performance computing environments.
Proficiency in 2D and 3D engineering tools (e.g., CAD, Revit) for infrastructure design and clash detection analysis.
Experience with structured connectivity data and automation for generating and validating port maps, cable schedules, bills of materials, and labels.
Strong analytical and troubleshooting skills for physical layer systems and issues.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI is on a bold mission to build the world’s most advanced AI infrastructure. We are seeking a Data Center Network and Structured Cabling Engineer with 10+ years of experience in designing and implementing optimized network and structured cabling solutions at large data centers buildings and data center campuses.\n\nThe Data Center Engineering team is central to this mission defining infrastructure strategy, driving technical innovation, working with research to set performance benchmarks, and developing reference designs that enable rapid, scalable global deployment.\n\nAs part of this team, you will help design and deliver next-generation data center infrastructure optimized for AI workloads. You’ll collaborate across research, site selection, design, construction, commissioning, hardware engineering, deployment, operations, and global partners to bring OpenAI’s infrastructure vision to life.\n\nRole Summary\n\nAs a Physical Network & Structured Cabling Engineer, you will own the design, implementation, and quality assurance of structured cabling and physical network infrastructure across OpenAI’s global data center footprint. This role bridges design, construction, and operations, ensuring that every layer of our physical networking from fiber trunks to copper patching meets the highest standards of performance, reliability, and scalability.\n\nKey Responsibilities\n\n - Design and specify physical network infrastructure across data center buildings and campuses, including fiber and copper cabling, network rooms, rack layouts, cable trays, and duct bank pathways. Coordinate with other engineering disciplines to ensure network infrastructure space, power, cooling, and operational requirements are incorporated into the overall design\n\n - Develop standards, reference designs, and installation guidelines for structured cabling and physical network deployments.\n\n - Translate logical network architectures and hardware connectivity requirements into scalable physical designs, including fiber topology, port connectivity, patching, redundancy, and capacity planning, in partnership with network engineering and operations teams.\n\n - Provide technical direction to design consultants, cabling vendors, and installation contractors, resolving scope gaps and ensuring designs are constructible and meet network requirements.\n\n - Define installation quality and acceptance criteria, and oversee inspection, testing, commissioning, and turnover of structured cabling systems.\n\n - Lead physical network design reviews, coordinate clash detection and resolution with other disciplines, and conduct site inspections to verify installation quality and conformance with design and operational requirements.\n\n - Troubleshoot and resolve issues during build, commissioning, and handover phases to ensure network readiness.\n\n - Develop and maintain physical network documentation, including design requirements, drawings, port maps, cable schedules, bills of materials, labeling standards, and as-built records.\n\n - Provide feedback to design and operations teams to drive continuous improvement of physical network standards.\n\nQualifications\n\n - Bachelor’s degree in Engineering, Telecommunications, or related field, or equivalent experience.\n\n - 10+ years of experience designing and delivering physical network infrastructure and structured cabling systems for large-scale data centers, including responsibility for design decisions, construction coordination, and operational readiness.\n\n - Strong understanding of data center network topologies and high-speed optical connectivity, including transceivers, fiber types, breakout configurations, connector and polarity schemes, and optical loss budgets.\n\n - Expertise in industry standards such as ANSI/TIA, BICSI and other relevant structured cabling guidelines.\n\n - Proven ability to coordinate with cross-functional teams and external vendors on large-scale projects.\n\n - Strong skills in reviewing and interpreting technical drawings, cable schedules, and documentation management.\n\n - Excellent written and verbal communication skills, with the ability to engage both technical and non-technical stakeholders.\n\n - Willingness to travel frequently to global data center sites.\n\nPreferred Skills\n\n - Master’s degree in Engineering, or relevant certifications such as BICSI, RCDD, or equivalent.\n\n - Experience with hyperscale cloud, AI, or high-performance computing environments.\n\n - Proficiency in 2D and 3D engineering tools (e.g., CAD, Revit) for infrastructure design and clash detection analysis.\n\n - Experience with structured connectivity data and automation for generating and validating port maps, cable schedules, bills of materials, and labels.\n\n - Strong analytical and troubleshooting skills for physical layer systems and issues.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $327K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $327K","compensationTiers":[{"id":"feede0b2-8ba9-46c6-9e4a-cc17a2a07867","tierSummary":"$257K – $327K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"434b167c-46ac-4470-800a-1266de7a4a8c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"898c2f87-462c-4004-8606-87931351b8da","summary":"$257K – $327K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":327000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":327000}]}},{"id":"772faf37-f0a0-4ea2-9f94-f9ea2c4a8914","title":"Account Director, Manufacturing- Tokyo","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-08T04:16:26.057+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/772faf37-f0a0-4ea2-9f94-f9ea2c4a8914","applyUrl":"https://jobs.ashbyhq.com/openai/772faf37-f0a0-4ea2-9f94-f9ea2c4a8914/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to succesful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
7+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$1M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Are proficient in both Japanese and English. This is essential to effectively perform key responsibilities such as partnering with customers, driving the sales cycle, managing accounts, collaborating with cross-functional teams, and communicating with headquarters.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\n\n\nThis role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you'll:\n\n - Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to succesful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\n\n\nWe're seeking someone with experience including:\n\n - 7+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$1M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n\n\n You might thrive in this role if you: \n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Are proficient in both Japanese and English. This is essential to effectively perform key responsibilities such as partnering with customers, driving the sales cycle, managing accounts, collaborating with cross-functional teams, and communicating with headquarters.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. \n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"5b334d54-fc7f-4de7-a37f-5c759c79beb6","title":"Strategic Sourcing Leader, Professional Services","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-02T18:59:34.572+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5b334d54-fc7f-4de7-a37f-5c759c79beb6","applyUrl":"https://jobs.ashbyhq.com/openai/5b334d54-fc7f-4de7-a37f-5c759c79beb6/application","descriptionHtml":"About the Team
OpenAI Finance helps ensure the organisation is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team helps OpenAI scale responsibly and at speed by choosing the right external partners, structuring strong commercial agreements and building resilient supplier relationships. We partner with teams across the company to turn rapidly evolving needs into practical, economically sound solutions.
Professional Services provides specialist expertise and capacity across OpenAI, spanning consulting and advisory, finance and accounting, legal, people-related services and managed services. Our sourcing team helps business leaders define the outcomes they need, select capable partners and establish clear commercial and delivery accountability.
About the Role
We are seeking a Strategic Sourcing Leader to lead and develop the Professional Services sourcing team and set direction across its portfolio. This is a people-management role with accountability for team performance, commercial quality, stakeholder experience and sustained business outcomes. You will translate business priorities into category strategies, achievable delivery plans and clear decision authority, while developing the judgement and independence of experienced sourcing professionals.
You will oversee a broad portfolio, from strategic advisory relationships and enterprise programmes to a high volume of statements of work and renewals. You will remain hands-on in selected complex negotiations and critical decisions, while enabling the team to own and deliver its work. Working with senior leaders across Finance, Accounting, Legal, People, Extended Workforce and the business, you will create clarity from incomplete information, resolve competing priorities and adapt the team's approach as OpenAI grows.
This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead and develop the team: set clear objectives and expectations, delegate with appropriate decision boundaries, provide regular feedback, review performance and address persistent gaps. Build development and coverage plans that strengthen capability and reduce reliance on individual experts.
Set the Professional Services portfolio strategy and roadmap, connecting business objectives, demand, spend, supplier markets and risk. Guide category plans and decisions on where to compete, consolidate, retain specialist partners or change the service delivery model.
Manage the team's pipeline and capacity across strategic negotiations, supplier governance and recurring SOWs. Allocate work by capability, complexity and risk; make resource constraints and dependencies visible; and agree priorities and recovery plans before commitments become unachievable.
Personally lead selected critical negotiations and set standards for commercial quality across the team. Review strategy and assumptions early, using credible alternatives and comparable economics to shape scope, resource mix, pricing, deliverables, acceptance criteria, change controls, audit rights and exit protections.
Build proportionate intake, tiering, preferred-partner models, playbooks and review pathways with Procurement Operations, Contract Management, Enablement and control functions. Agree decision rights and usable handovers so repeatable work moves efficiently and material exceptions receive the right attention.
Strengthen supplier relationships and accountability through segmentation, competition, performance reviews and improvement plans. Agree post-signature owners with the business and use service evidence, concentration risk, renewal exposure and transition options to guide supplier decisions. Assess supplier productivity proposals for their effect on staffing, fees, quality and delivery risk.
Partner with Finance and Accounting on spend visibility, demand scenarios, forecasting, approval discipline and invoice-to-contract alignment. Test fee models, staffing assumptions, change exposure and total economics, with clear baselines for savings, cost avoidance and realized value.
Partner with Legal, People and Extended Workforce to select appropriate service models and distinguish Professional Services from contingent labour or hiring needs. Translate specialist guidance into practical safeguards for service delivery, intellectual property, confidentiality and workforce-related risk.
Establish a concise view of portfolio and team performance covering commercial and service outcomes, pipeline health, cycle time, risk, stakeholder experience and team capability. Use evidence to improve decisions, commitments and delivery; distinguish negotiated benefits from value realized.
Build trusted senior stakeholder relationships and challenge demand, scope or supplier preferences constructively. Resolve difficult trade-offs on value, speed, quality and risk, and escalate decisions beyond your authority with clear options and a recommendation.
Personally use approved AI tools and lead adoption of improved sourcing workflows across the team, including supplier research, proposal analysis, negotiation preparation and reporting. Validate sources and calculations, retain human commercial judgement, and measure adoption and gains in quality, speed or capacity.
You might thrive in this role if you:
Have 10+ years of progressive strategic sourcing, procurement or category management experience, with substantial depth across multiple Professional Services categories and ownership from strategy through supplier performance.
Bring 5+ years of people leadership experience, including formal responsibility for objectives, performance, development and delegation. Can demonstrate stronger team capability, independent judgement and sustained delivery through your leadership.
Have personally led complex services negotiations and can explain the alternatives, commercial decisions and measurable outcomes, while showing how you coach others to deliver comparable quality.
Understand consulting, advisory, managed services and project-based commercial models, including experience with large multidisciplinary firms such as the Big Four and specialist providers. Bring breadth across areas such as finance, accounting, legal, healthcare or benefits-related services, alongside sound judgement on workforce boundaries.
Have turned category strategies into practical operating improvements, balancing standardization with flexibility and strategic work with recurring demand. Can show adoption, reliable delivery and stronger stakeholder experience.
Influence senior stakeholders through trust, structured thinking and concise communication. Can work through disagreement, make trade-offs explicit and seek decisions at the right level.
Bring strong financial and analytical judgement, using imperfect spend, supplier and performance data to compare options, test assumptions and verify business value beyond negotiated savings.
Lead effectively through ambiguity, rapid change and limited structure. Can reset priorities, invite challenge and adapt working practices to different company stages, operating models and organisational cultures.
Have practical experience using AI to redesign sourcing work and helping others adopt it, with clear human review, quality checks and evidence of improvement.
Create an inclusive team environment with clear expectations, constructive feedback and room for respectful challenge. Combine accountability with coaching, recognize progress and build resilience through prioritization and dependable support.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Finance helps ensure the organisation is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team helps OpenAI scale responsibly and at speed by choosing the right external partners, structuring strong commercial agreements and building resilient supplier relationships. We partner with teams across the company to turn rapidly evolving needs into practical, economically sound solutions.\n\nProfessional Services provides specialist expertise and capacity across OpenAI, spanning consulting and advisory, finance and accounting, legal, people-related services and managed services. Our sourcing team helps business leaders define the outcomes they need, select capable partners and establish clear commercial and delivery accountability.\n\nAbout the Role\n\nWe are seeking a Strategic Sourcing Leader to lead and develop the Professional Services sourcing team and set direction across its portfolio. This is a people-management role with accountability for team performance, commercial quality, stakeholder experience and sustained business outcomes. You will translate business priorities into category strategies, achievable delivery plans and clear decision authority, while developing the judgement and independence of experienced sourcing professionals.\n\nYou will oversee a broad portfolio, from strategic advisory relationships and enterprise programmes to a high volume of statements of work and renewals. You will remain hands-on in selected complex negotiations and critical decisions, while enabling the team to own and deliver its work. Working with senior leaders across Finance, Accounting, Legal, People, Extended Workforce and the business, you will create clarity from incomplete information, resolve competing priorities and adapt the team's approach as OpenAI grows.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Lead and develop the team: set clear objectives and expectations, delegate with appropriate decision boundaries, provide regular feedback, review performance and address persistent gaps. Build development and coverage plans that strengthen capability and reduce reliance on individual experts.\n\n - Set the Professional Services portfolio strategy and roadmap, connecting business objectives, demand, spend, supplier markets and risk. Guide category plans and decisions on where to compete, consolidate, retain specialist partners or change the service delivery model.\n\n - Manage the team's pipeline and capacity across strategic negotiations, supplier governance and recurring SOWs. Allocate work by capability, complexity and risk; make resource constraints and dependencies visible; and agree priorities and recovery plans before commitments become unachievable.\n\n - Personally lead selected critical negotiations and set standards for commercial quality across the team. Review strategy and assumptions early, using credible alternatives and comparable economics to shape scope, resource mix, pricing, deliverables, acceptance criteria, change controls, audit rights and exit protections.\n\n - Build proportionate intake, tiering, preferred-partner models, playbooks and review pathways with Procurement Operations, Contract Management, Enablement and control functions. Agree decision rights and usable handovers so repeatable work moves efficiently and material exceptions receive the right attention.\n\n - Strengthen supplier relationships and accountability through segmentation, competition, performance reviews and improvement plans. Agree post-signature owners with the business and use service evidence, concentration risk, renewal exposure and transition options to guide supplier decisions. Assess supplier productivity proposals for their effect on staffing, fees, quality and delivery risk.\n\n - Partner with Finance and Accounting on spend visibility, demand scenarios, forecasting, approval discipline and invoice-to-contract alignment. Test fee models, staffing assumptions, change exposure and total economics, with clear baselines for savings, cost avoidance and realized value.\n\n - Partner with Legal, People and Extended Workforce to select appropriate service models and distinguish Professional Services from contingent labour or hiring needs. Translate specialist guidance into practical safeguards for service delivery, intellectual property, confidentiality and workforce-related risk.\n\n - Establish a concise view of portfolio and team performance covering commercial and service outcomes, pipeline health, cycle time, risk, stakeholder experience and team capability. Use evidence to improve decisions, commitments and delivery; distinguish negotiated benefits from value realized.\n\n - Build trusted senior stakeholder relationships and challenge demand, scope or supplier preferences constructively. Resolve difficult trade-offs on value, speed, quality and risk, and escalate decisions beyond your authority with clear options and a recommendation.\n\n - Personally use approved AI tools and lead adoption of improved sourcing workflows across the team, including supplier research, proposal analysis, negotiation preparation and reporting. Validate sources and calculations, retain human commercial judgement, and measure adoption and gains in quality, speed or capacity.\n\nYou might thrive in this role if you:\n\n - Have 10+ years of progressive strategic sourcing, procurement or category management experience, with substantial depth across multiple Professional Services categories and ownership from strategy through supplier performance.\n\n - Bring 5+ years of people leadership experience, including formal responsibility for objectives, performance, development and delegation. Can demonstrate stronger team capability, independent judgement and sustained delivery through your leadership.\n\n - Have personally led complex services negotiations and can explain the alternatives, commercial decisions and measurable outcomes, while showing how you coach others to deliver comparable quality.\n\n - Understand consulting, advisory, managed services and project-based commercial models, including experience with large multidisciplinary firms such as the Big Four and specialist providers. Bring breadth across areas such as finance, accounting, legal, healthcare or benefits-related services, alongside sound judgement on workforce boundaries.\n\n - Have turned category strategies into practical operating improvements, balancing standardization with flexibility and strategic work with recurring demand. Can show adoption, reliable delivery and stronger stakeholder experience.\n\n - Influence senior stakeholders through trust, structured thinking and concise communication. Can work through disagreement, make trade-offs explicit and seek decisions at the right level.\n\n - Bring strong financial and analytical judgement, using imperfect spend, supplier and performance data to compare options, test assumptions and verify business value beyond negotiated savings.\n\n - Lead effectively through ambiguity, rapid change and limited structure. Can reset priorities, invite challenge and adapt working practices to different company stages, operating models and organisational cultures.\n\n - Have practical experience using AI to redesign sourcing work and helping others adopt it, with clear human review, quality checks and evidence of improvement.\n\n - Create an inclusive team environment with clear expectations, constructive feedback and room for respectful challenge. Combine accountability with coaching, recognize progress and build resilience through prioritization and dependable support.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $295K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $295K","compensationTiers":[{"id":"ce027746-507c-479c-962d-cb7a53f0b1fd","tierSummary":"$266K – $295K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cf447832-1127-4a62-a822-529a04544ff9","summary":"$266K – $295K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":295000},{"id":"5b25c40f-9930-4465-baaf-28feba3a0144","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":295000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3ae71c21-60dd-42b2-a913-58df05988976","title":"Vendor Security Technical Program Manager","department":"Security","team":"Security","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}},{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-10-02T19:54:48.855+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3ae71c21-60dd-42b2-a913-58df05988976","applyUrl":"https://jobs.ashbyhq.com/openai/3ae71c21-60dd-42b2-a913-58df05988976/application","descriptionHtml":"About the Team
OpenAI's Vendor Security team helps internal teams work securely with external products, services, and partners. Our work spans software, infrastructure, hardware, professional and managed services, vendor-provided workforces, data, and research. We build the programs and products that help teams understand vendor risk and put effective safeguards in place, protecting our customers, employees, and the company.
About the Role
We are looking for a Vendor Security Technical Program Manager who can make sound security decisions and turn recurring vendor-security problems into tools and practices that work.
You will independently lead vendor-security engagements: understand the business need, investigate the actual data and access, recommend a practical path, and work with the responsible owners until the safeguards are verified. You will also use what you learn to build and improve bounded tools and workflows, with priorities agreed with the Vendor Security lead.
This is an individual-contributor role for someone who combines technical judgment with useful delivery. You should be comfortable taking a position, explaining the tradeoff, and changing your mind when the evidence changes. Success means internal teams can use vendors securely, reuse work that still applies, and understand what needs to happen next.
In this role, you will:
Own vendor security engagements from understanding the business need through scoping, assessment, decision, treatment, and reassessment when material facts change. Make assessment decisions independently and use judgment about when to involve peers, specialists, or leadership. Route formal exceptions and risk acceptance to the appropriate decision owners.
Understand vendor use cases, workflows, user journeys, data flows, identities, access, integrations, and supply-chain dependencies. Identify plausible attack paths and their consequences for OpenAI.
Assess relevant architectures, configurations, controls, logs, and operational practices. Test whether the evidence supports the security claims that matter to the engagement, and make gaps and uncertainty clear.
Develop practical treatments, including changes to the operating model, data exposure, access, architecture, vendor choice, controls, or containment. Drive implementation with the responsible owners and verify that the treatment works.
Build reusable security patterns with clear applicability, safeguards, evidence requirements, exceptions, and review triggers.
Work with Legal, Procurement, and vendors on security addenda. Evaluate proposed terms and deviations against the engagement, explain their security implications, and develop workable positions with the appropriate decision owners. Legal leads wording and negotiation.
Learn from internal customers, agree priorities with the Vendor Security lead, and define the requirements, roadmap, and success measures for the bounded programs, products, and services you own.
Use Codex or comparable AI-assisted tools to build, inspect, test, and maintain practical improvements to scoping, evidence checks, routing, decision reuse, or treatment tracking. Investigate failures and own the result through adoption, continued operation, and explicit handoff or retirement.
Lead delivery across Security and partner teams. Translate goals into technical requirements, milestones, and delivery plans; influence implementation choices; identify systemic risks; resolve dependencies and disagreements; and carry commitments through completion.
Use casework, incidents, threat information, and customer feedback to improve decisions and the program. As priorities change, recommend what to do next and explain the tradeoffs and effects on existing commitments.
You might thrive in this role if you:
Have independently assessed consequential third-party, supply-chain, or comparable security risks, and can apply that judgment to unfamiliar vendor technologies and operating models.
Understand security principles and controls, including data protection, access management, application security, prevention, detection, and response. Can reason about architecture, identity, APIs, data flows, logging, integrations, and whether controls work.
Know relevant frameworks and standards, including ISO 27001, NIST 800-53, and SOC 2, and can use them to inform an assessment of the actual engagement.
Have translated security findings and requirements into practical contractual positions with Legal, Procurement, and vendor representatives.
Have delivered useful products or workflow improvements, tested expected behavior and failure cases, learned from users, and owned performance after launch.
Can use Codex or comparable AI-assisted development tools to build, run, inspect, and test working solutions.
Have independently delivered cross-functional programs, turned ambiguity into technical requirements and plans, and adapted priorities to achieve measurable outcomes. Can judge when to build, use existing systems, or engage partners to resolve blockers.
Build constructive relationships with Security, Engineering, Product, Privacy, Legal, business teams, and vendors. Communicate complex security issues clearly in writing and conversation, including your recommendation, supporting evidence, and relevant tradeoffs.
Question assumptions, try thoughtful new approaches, investigate unfamiliar systems, and revise your judgment when new evidence changes the situation.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Vendor Security team helps internal teams work securely with external products, services, and partners. Our work spans software, infrastructure, hardware, professional and managed services, vendor-provided workforces, data, and research. We build the programs and products that help teams understand vendor risk and put effective safeguards in place, protecting our customers, employees, and the company.\n\nAbout the Role\n\nWe are looking for a Vendor Security Technical Program Manager who can make sound security decisions and turn recurring vendor-security problems into tools and practices that work.\n\nYou will independently lead vendor-security engagements: understand the business need, investigate the actual data and access, recommend a practical path, and work with the responsible owners until the safeguards are verified. You will also use what you learn to build and improve bounded tools and workflows, with priorities agreed with the Vendor Security lead.\n\nThis is an individual-contributor role for someone who combines technical judgment with useful delivery. You should be comfortable taking a position, explaining the tradeoff, and changing your mind when the evidence changes. Success means internal teams can use vendors securely, reuse work that still applies, and understand what needs to happen next.\n\nIn this role, you will:\n\n - Own vendor security engagements from understanding the business need through scoping, assessment, decision, treatment, and reassessment when material facts change. Make assessment decisions independently and use judgment about when to involve peers, specialists, or leadership. Route formal exceptions and risk acceptance to the appropriate decision owners.\n\n - Understand vendor use cases, workflows, user journeys, data flows, identities, access, integrations, and supply-chain dependencies. Identify plausible attack paths and their consequences for OpenAI.\n\n - Assess relevant architectures, configurations, controls, logs, and operational practices. Test whether the evidence supports the security claims that matter to the engagement, and make gaps and uncertainty clear.\n\n - Develop practical treatments, including changes to the operating model, data exposure, access, architecture, vendor choice, controls, or containment. Drive implementation with the responsible owners and verify that the treatment works.\n\n - Build reusable security patterns with clear applicability, safeguards, evidence requirements, exceptions, and review triggers.\n\n - Work with Legal, Procurement, and vendors on security addenda. Evaluate proposed terms and deviations against the engagement, explain their security implications, and develop workable positions with the appropriate decision owners. Legal leads wording and negotiation.\n\n - Learn from internal customers, agree priorities with the Vendor Security lead, and define the requirements, roadmap, and success measures for the bounded programs, products, and services you own.\n\n - Use Codex or comparable AI-assisted tools to build, inspect, test, and maintain practical improvements to scoping, evidence checks, routing, decision reuse, or treatment tracking. Investigate failures and own the result through adoption, continued operation, and explicit handoff or retirement.\n\n - Lead delivery across Security and partner teams. Translate goals into technical requirements, milestones, and delivery plans; influence implementation choices; identify systemic risks; resolve dependencies and disagreements; and carry commitments through completion.\n\n - Use casework, incidents, threat information, and customer feedback to improve decisions and the program. As priorities change, recommend what to do next and explain the tradeoffs and effects on existing commitments.\n\nYou might thrive in this role if you:\n\n - Have independently assessed consequential third-party, supply-chain, or comparable security risks, and can apply that judgment to unfamiliar vendor technologies and operating models.\n\n - Understand security principles and controls, including data protection, access management, application security, prevention, detection, and response. Can reason about architecture, identity, APIs, data flows, logging, integrations, and whether controls work.\n\n - Know relevant frameworks and standards, including ISO 27001, NIST 800-53, and SOC 2, and can use them to inform an assessment of the actual engagement.\n\n - Have translated security findings and requirements into practical contractual positions with Legal, Procurement, and vendor representatives.\n\n - Have delivered useful products or workflow improvements, tested expected behavior and failure cases, learned from users, and owned performance after launch.\n\n - Can use Codex or comparable AI-assisted development tools to build, run, inspect, and test working solutions.\n\n - Have independently delivered cross-functional programs, turned ambiguity into technical requirements and plans, and adapted priorities to achieve measurable outcomes. Can judge when to build, use existing systems, or engage partners to resolve blockers.\n\n - Build constructive relationships with Security, Engineering, Product, Privacy, Legal, business teams, and vendors. Communicate complex security issues clearly in writing and conversation, including your recommendation, supporting evidence, and relevant tradeoffs.\n\n - Question assumptions, try thoughtful new approaches, investigate unfamiliar systems, and revise your judgment when new evidence changes the situation.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $285K","compensationTiers":[{"id":"08982cca-35b0-4bc9-a7cd-a9fdcab5325a","tierSummary":"$257K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"32ff99a1-4962-4b2f-8130-cee0681e8b81","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"71d8ea02-1cc1-41ec-926c-679528dd3851","summary":"$257K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":285000}]}},{"id":"2aae72af-8c35-42bc-86f6-9d5634391245","title":"Manager, Applied AI Architect (India)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Bangalore - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T09:36:38.184+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2aae72af-8c35-42bc-86f6-9d5634391245","applyUrl":"https://jobs.ashbyhq.com/openai/2aae72af-8c35-42bc-86f6-9d5634391245/application","descriptionHtml":"The Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.
As the Manager of Applied AI Architects, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.
You will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.
You will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.
This role is based in Bangalore.
Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.
Define and continuously refine the strategy and operating model for Applied AI Architecture teams, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.
Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.
Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.
Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.
Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.
Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.
Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.
Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.
Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.
Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.
Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.
Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.
Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.
Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.
Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.
Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.
Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.
Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.
Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.
Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Applied AI Architect team partners with organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with customers across industries to identify where AI can create value, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, and specialist delivery teams.\n\n\n\n\nABOUT THE ROLE\n\nAs the Manager of Applied AI Architects, you will lead a team of senior technical leaders responsible for the technical strategy, customer journey, and path to production value for OpenAI's largest and most complex customers. Your team will act as the “CTO of the book of business,” partnering with customer executives and technical teams from pre-sales discovery and solution evaluation through deployment, adoption, and measurable business impact.\n\n\n\nYou will set the operating model for how Applied AI Architects own technical account plans across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In close partnership with Sales leadership and Account Directors, you will help prioritize customer portfolios, allocate technical resources, and ensure business priorities translate into focused use cases, credible architectures, actionable adoption roadmaps, and durable customer value and growth.\n\n\n\nYou will remain accountable for the team's technical outcomes while developing its people and bringing in the right specialists across deployment, implementation, enablement, security, product, research, and partners. You will serve as an executive technical sponsor for critical engagements, a senior voice of the customer inside OpenAI, and a cross-functional leader who can move confidently between regional strategy, executive decision-making, architectural depth, and hands-on coaching.\n\n\n\nThis role is based in Bangalore.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Hire, coach, and develop a high-performing team of Applied AI Architects, creating an environment of technical excellence, sound judgment, continuous learning, accountability, and strong customer stewardship.\n\n - Define and continuously refine the strategy and operating model for Applied AI Architecture teams, aligning company priorities with the evolving needs of strategic customers and the regional go-to-market.\n\n - Partner with Sales leadership and Account Directors to prioritize accounts and opportunities, allocate technical resources effectively, and establish clear technical strategies for the region's most consequential engagements.\n\n - Ensure Applied AI Architects serve as the primary technical advisors for their portfolios, owning technical account plans, technical milestones, adoption priorities, account health, and expansion opportunities.\n\n - Lead complex, multi-threaded customer journeys that connect executive vision and business outcomes with use-case qualification, solution evaluation, enterprise governance, and a credible path to production.\n\n - Coach the team on Applied AI architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, reliability, and deployment.\n\n - Build trusted relationships with C-suite and board-level stakeholders, as well as senior AI, technology, data, security, and engineering leaders, serving as an executive technical sponsor when needed.\n\n - Mobilize Deployment Engineering, implementation, enablement, Product, Engineering, Research, Security, Legal, Privacy, partners, and other specialists to remove blockers and deliver a cohesive customer experience.\n\n - Establish a rigorous view of portfolio health, including technical wins, qualified use cases, production readiness, adoption, usage, risks, measurable customer impact, and the technical contribution to growth.\n\n - Translate patterns from the field into actionable feedback for Product, Engineering, Research, and go-to-market teams, while developing reusable architecture guidance and customer practices.\n\n - Foster a culture that balances ambitious customer outcomes with responsible AI deployment, clear ownership, thoughtful prioritization, and effective specialist handoffs.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Possess deep technical acumen in modern AI systems, frontier models, agentic applications, platform technologies, software and cloud architecture, APIs, data integration, identity, security, privacy, evaluation, and enterprise deployment.\n\n - Bring 10+ years of experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical consulting, including work with large and complex enterprises.\n\n - Have 4+ years of people-management experience hiring, coaching, and developing high-performing customer-facing technical teams.\n\n - Have guided enterprise organizations from technical discovery and evaluation through production adoption, healthy usage, and measurable business impact.\n\n - Demonstrate outstanding executive communication and presentation skills, with the ability to build credibility with CTOs, CIOs, CISOs, boards, business leaders, and hands-on engineers.\n\n - Can lead a complex portfolio, make thoughtful resource-allocation decisions, and balance regional strategy with hands-on support for critical customer engagements.\n\n - Exercise strong architectural judgment, including knowing when to go deep personally, when to coach the team, when to involve specialists, and how to define clear handoffs and ownership.\n\n - Build strong partnerships across Sales, Product, Engineering, Research, Deployment, Customer Engagement, Security, Legal, Privacy, and external partner ecosystems.\n\n - Embody a customer-centric philosophy focused on durable value, responsible production adoption, technical excellence, and long-term partnership.\n\n - Approach your work with humility, curiosity, a collaborative spirit, and a deep commitment to the safe and beneficial advancement of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"dceb6d3d-65a7-4676-8d24-f0cf45776ef0","title":"Senior Manager, Accounts Payable - Compute","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-01T17:30:20.016+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/dceb6d3d-65a7-4676-8d24-f0cf45776ef0","applyUrl":"https://jobs.ashbyhq.com/openai/dceb6d3d-65a7-4676-8d24-f0cf45776ef0/application","descriptionHtml":"About the Team
OpenAI’s Procurement team makes working with the world easy, fast, and safe. We connect supplier readiness, purchasing, invoicing, and payment so teams can move with confidence as OpenAI scales. Accounts Payable and Supplier Master Data Operations provide the trusted data, dependable execution, and financial discipline behind that experience.
About the Role
OpenAI’s compute infrastructure depends on controlled execution of significant supplier spend. As Senior Manager, Accounts Payable — Compute, you will own payment readiness and material exceptions across large-value, business-critical obligations. Complex agreements evolve through amendments to pricing, capacity, service credits, billing mechanics, legal entities, and payment schedules. You will translate approved obligations into accurate, timely payments while navigating supplier disputes, late approvals, close deadlines, and cross-system dependencies.
We’re looking for a hands-on technical and operational leader who can interpret complex payment terms, reconcile financial data, diagnose system failures, and build scalable workflows. Coordinating across multiple Compute Finance and Accounting teams is a core responsibility: you will establish decision owners, align deadlines, and move interdependent work forward in parallel. You will set the compute AP operating plan and lead delivery with Procurement, Treasury, Tax, Finance Systems, and existing processing teams, with measurable improvements in controls, service, and capacity.
Location: This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the compute invoice-to-payment operating plan, prioritize material exceptions, and lead supplier escalations across complex, high-value obligations and tight payment deadlines.
Interpret executed contracts and approved amendments affecting pricing, capacity, credits, billing mechanics, entities, and payment schedules; translate them into invoice-validation, PO/change-order, approval, control, and payment requirements.
Personally investigate discrepancies, supplier disputes, missing credits, duplicate risks, and PO coverage gaps. Trace records, field mappings, approval statuses, and sync failures across procurement and ERP systems; resolve root causes with accountable Finance, Procurement, supplier, and Systems partners.
Lead a payment-readiness cadence across Compute Finance and Accounting teams, consolidate the complete obligation and payment view, and resolve dependencies across charge validation, PO coverage, approvals, funding, and close. Track decision owners, deadlines, blockers, and escalation paths so material payments move forward as approval lands.
Confirm supplier, site, entity, tax, payment-method, and approval readiness with the relevant owners before payment release.
Coordinate funding forecasts and close-period payments with Treasury; reconcile invoice aging, payment registers, and bank/settlement evidence to support Accounting’s completeness and cutoff conclusions.
Design matching tolerances, validation rules, exception routing, evidence requirements, and escalation thresholds with control and accounting partners, preserving independent verification and segregation of duties.
Map compute workload and usable capacity by task and complexity, assign eligible work across employees, contractors, and shared-service teams, and maintain trained backups and close coverage. Coach task owners and backups, strengthen execution standards, and build greater team autonomy.
Set a prioritized improvement roadmap tied to compute business needs. Own requirements and acceptance criteria for workflow and AI improvements; lead operational testing and adoption with Finance Systems and Enablement, verify reconciliation and fallback, and measure service, risk, and verified capacity outcomes.
You might thrive in this role if you:
Bring 8+ years in AP, payments, or related finance operations, or equivalent experience, with personal ownership of complex, high-value supplier obligations and material exceptions from executed contract through invoice approval, payment, and settlement.
Bring strong judgment on controls, segregation of duties, supplier verification, reconciliations, and close support in an audited environment.
Can interpret complex pricing, capacity, credit, billing, and payment terms and translate contract amendments into executable workflows, matching rules, and clear decision ownership.
Have led coordination across multiple finance and accounting teams on material payments, reconciled competing priorities and deadlines, and established clear decisions, handoffs, and escalation paths with suppliers and partners.
Have independently led cross-functional operating improvements and delivery teams, built demand-and-capacity plans, maintained peak and backup coverage, and demonstrated measurable results while staying close to execution.
Can independently reconcile large financial datasets using advanced spreadsheets or comparable analytical tools, establish complete populations and control totals, and diagnose ERP workflow, data, and integration failures. Oracle Fusion and Zip experience is helpful.
Have demonstrated practical application of AI in finance or operations, with measurable gains in accuracy, speed, or capacity. Can translate business and control requirements into testable workflows and lead UAT, with human review, exception handling, reconciliation, fallback, and ongoing monitoring.
Experience with cloud infrastructure, compute, data centers, or similarly complex supplier arrangements is required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Procurement team makes working with the world easy, fast, and safe. We connect supplier readiness, purchasing, invoicing, and payment so teams can move with confidence as OpenAI scales. Accounts Payable and Supplier Master Data Operations provide the trusted data, dependable execution, and financial discipline behind that experience.\n\nAbout the Role\n\nOpenAI’s compute infrastructure depends on controlled execution of significant supplier spend. As Senior Manager, Accounts Payable — Compute, you will own payment readiness and material exceptions across large-value, business-critical obligations. Complex agreements evolve through amendments to pricing, capacity, service credits, billing mechanics, legal entities, and payment schedules. You will translate approved obligations into accurate, timely payments while navigating supplier disputes, late approvals, close deadlines, and cross-system dependencies.\n\nWe’re looking for a hands-on technical and operational leader who can interpret complex payment terms, reconcile financial data, diagnose system failures, and build scalable workflows. Coordinating across multiple Compute Finance and Accounting teams is a core responsibility: you will establish decision owners, align deadlines, and move interdependent work forward in parallel. You will set the compute AP operating plan and lead delivery with Procurement, Treasury, Tax, Finance Systems, and existing processing teams, with measurable improvements in controls, service, and capacity.\n\nLocation: This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own the compute invoice-to-payment operating plan, prioritize material exceptions, and lead supplier escalations across complex, high-value obligations and tight payment deadlines.\n\n - Interpret executed contracts and approved amendments affecting pricing, capacity, credits, billing mechanics, entities, and payment schedules; translate them into invoice-validation, PO/change-order, approval, control, and payment requirements.\n\n - Personally investigate discrepancies, supplier disputes, missing credits, duplicate risks, and PO coverage gaps. Trace records, field mappings, approval statuses, and sync failures across procurement and ERP systems; resolve root causes with accountable Finance, Procurement, supplier, and Systems partners.\n\n - Lead a payment-readiness cadence across Compute Finance and Accounting teams, consolidate the complete obligation and payment view, and resolve dependencies across charge validation, PO coverage, approvals, funding, and close. Track decision owners, deadlines, blockers, and escalation paths so material payments move forward as approval lands.\n\n - Confirm supplier, site, entity, tax, payment-method, and approval readiness with the relevant owners before payment release.\n\n - Coordinate funding forecasts and close-period payments with Treasury; reconcile invoice aging, payment registers, and bank/settlement evidence to support Accounting’s completeness and cutoff conclusions.\n\n - Design matching tolerances, validation rules, exception routing, evidence requirements, and escalation thresholds with control and accounting partners, preserving independent verification and segregation of duties.\n\n - Map compute workload and usable capacity by task and complexity, assign eligible work across employees, contractors, and shared-service teams, and maintain trained backups and close coverage. Coach task owners and backups, strengthen execution standards, and build greater team autonomy.\n\n - Set a prioritized improvement roadmap tied to compute business needs. Own requirements and acceptance criteria for workflow and AI improvements; lead operational testing and adoption with Finance Systems and Enablement, verify reconciliation and fallback, and measure service, risk, and verified capacity outcomes.\n\nYou might thrive in this role if you:\n\n - Bring 8+ years in AP, payments, or related finance operations, or equivalent experience, with personal ownership of complex, high-value supplier obligations and material exceptions from executed contract through invoice approval, payment, and settlement.\n\n - Bring strong judgment on controls, segregation of duties, supplier verification, reconciliations, and close support in an audited environment.\n\n - Can interpret complex pricing, capacity, credit, billing, and payment terms and translate contract amendments into executable workflows, matching rules, and clear decision ownership.\n\n - Have led coordination across multiple finance and accounting teams on material payments, reconciled competing priorities and deadlines, and established clear decisions, handoffs, and escalation paths with suppliers and partners.\n\n - Have independently led cross-functional operating improvements and delivery teams, built demand-and-capacity plans, maintained peak and backup coverage, and demonstrated measurable results while staying close to execution.\n\n - Can independently reconcile large financial datasets using advanced spreadsheets or comparable analytical tools, establish complete populations and control totals, and diagnose ERP workflow, data, and integration failures. Oracle Fusion and Zip experience is helpful.\n\n - Have demonstrated practical application of AI in finance or operations, with measurable gains in accuracy, speed, or capacity. Can translate business and control requirements into testable workflows and lead UAT, with human review, exception handling, reconciliation, fallback, and ongoing monitoring.\n\n - Experience with cloud infrastructure, compute, data centers, or similarly complex supplier arrangements is required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"707f693e-fd47-49a0-97d6-5583aa03871b","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b62ef39d-a75e-45a5-962a-2eee24fa1fe2","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"be4577fb-6c44-4afe-94c0-164d5405d0c1","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000}]}},{"id":"58b8ac53-8be9-4120-a9f6-a8811cb7f5a9","title":"US Congressional Lead","department":"Global Affairs","team":"Global Affairs","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-01T19:22:29.243+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/58b8ac53-8be9-4120-a9f6-a8811cb7f5a9","applyUrl":"https://jobs.ashbyhq.com/openai/58b8ac53-8be9-4120-a9f6-a8811cb7f5a9/application","descriptionHtml":"About the Team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and - in collaboration with our colleagues and external stakeholders - seek to further regulation, industry standards, and safe and beneficial development of AI tools.
About the Role
As a US Congressional Lead on the Global Affairs team, you will help develop strategies and advance OpenAI’s engagement with the U.S. Congress across a range of legislative and policy priorities. You will develop and manage relationships with House and Senate lawmakers and staff, with particular attention to committees shaping technology and emerging policy issues. You will support OpenAI’s U.S. Global Affairs team in meetings, briefings, hearings, and other engagements, and collaborate with civil society and industry partners in alignment with OpenAI’s mission.
OpenAI releases industry-leading research and tools. You will face new challenges as the impact of cutting edge generative AI technologies continues to be explored and as the needs of the organization evolve. Day-to-day work may encompass tracking emerging congressional policy issues, coordinating complex cross-functional engagement with legal, policy, and communications teams, developing briefing materials, preparing our leaders for congressional hearings and other government engagements, and representing OpenAI in private and public forums.
We are looking for a self-directed and creative individual with substantial Capitol Hill experience, strong congressional relationships, experience managing private sector and civil society relationships, and an understanding of AI-related legislative and regulatory issues and processes.
This role is based in Washington, DC and may require frequent travel to participate in meetings and events with key stakeholders.
You might thrive in this role if you:
Are well versed in the issues around emerging AI technologies, particularly as they relate to congressional policymaking.
Are an enthusiastic and effective coalition builder who thrives as a member of a high performing, peer-led global team.
Are highly organized, and are used to working as an accountable individual contributor as well as a team player.
Are passionate about the promise of technology and the future of artificial intelligence but thoughtful about its potential risks.
We're looking for a blend of:
Demonstrated experience (8+ years) and credibility working with the U.S. federal government, particularly the legislative branch.
Demonstrated knowledge and understanding of the U.S. government, its institutions and legislative processes, and the key policy issues and debates related to AI.
The ideal candidate will have substantial experience working with Congress, with a strong preference for experience working with the House or Senate Judiciary Committees, the House Oversight and Government Reform Committee, or other relevant congressional committees. The candidate should bring strong bipartisan relationships, sound political judgment, and demonstrated experience navigating complex legislative and policy issues.
Track record of effectively working with cross-functional teams, especially communications, policy and legal teams, and aligning a diverse range of internal and external partners
Sound judgment and outstanding personal integrity
Ability to execute in fast and flexible environments through rapid cycles of analysis, decision, and action
Excellent communication, presentation, and interpersonal skills, with the ability to convey complex technical and policy concepts to diverse audiences
Strong strategic thinking, problem-solving, and project management skills
Genuine care and knowledge about the impact of technology on society
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We believe that achieving our goal requires effective engagement with public policy stakeholders and the broader community impacted by AI. Accordingly, our Global Affairs team builds authentic, collaborative relationships with public officials and the broader AI policymaking community to inform and support our shared work in these domains. We ensure that insights from policymakers inform our work and - in collaboration with our colleagues and external stakeholders - seek to further regulation, industry standards, and safe and beneficial development of AI tools.\n\nAbout the Role\n\nAs a US Congressional Lead on the Global Affairs team, you will help develop strategies and advance OpenAI’s engagement with the U.S. Congress across a range of legislative and policy priorities. You will develop and manage relationships with House and Senate lawmakers and staff, with particular attention to committees shaping technology and emerging policy issues. You will support OpenAI’s U.S. Global Affairs team in meetings, briefings, hearings, and other engagements, and collaborate with civil society and industry partners in alignment with OpenAI’s mission.\n\nOpenAI releases industry-leading research and tools. You will face new challenges as the impact of cutting edge generative AI technologies continues to be explored and as the needs of the organization evolve. Day-to-day work may encompass tracking emerging congressional policy issues, coordinating complex cross-functional engagement with legal, policy, and communications teams, developing briefing materials, preparing our leaders for congressional hearings and other government engagements, and representing OpenAI in private and public forums.\n\nWe are looking for a self-directed and creative individual with substantial Capitol Hill experience, strong congressional relationships, experience managing private sector and civil society relationships, and an understanding of AI-related legislative and regulatory issues and processes.\n\nThis role is based in Washington, DC and may require frequent travel to participate in meetings and events with key stakeholders.\n\nYou might thrive in this role if you:\n\n - Are well versed in the issues around emerging AI technologies, particularly as they relate to congressional policymaking.\n\n - Are an enthusiastic and effective coalition builder who thrives as a member of a high performing, peer-led global team.\n\n - Are highly organized, and are used to working as an accountable individual contributor as well as a team player.\n\n - Are passionate about the promise of technology and the future of artificial intelligence but thoughtful about its potential risks.\n\nWe're looking for a blend of:\n\n - Demonstrated experience (8+ years) and credibility working with the U.S. federal government, particularly the legislative branch.\n\n - Demonstrated knowledge and understanding of the U.S. government, its institutions and legislative processes, and the key policy issues and debates related to AI.\n\n - The ideal candidate will have substantial experience working with Congress, with a strong preference for experience working with the House or Senate Judiciary Committees, the House Oversight and Government Reform Committee, or other relevant congressional committees. The candidate should bring strong bipartisan relationships, sound political judgment, and demonstrated experience navigating complex legislative and policy issues.\n\n - Track record of effectively working with cross-functional teams, especially communications, policy and legal teams, and aligning a diverse range of internal and external partners\n\n - Sound judgment and outstanding personal integrity\n\n - Ability to execute in fast and flexible environments through rapid cycles of analysis, decision, and action\n\n - Excellent communication, presentation, and interpersonal skills, with the ability to convey complex technical and policy concepts to diverse audiences\n\n - Strong strategic thinking, problem-solving, and project management skills\n\n - Genuine care and knowledge about the impact of technology on society\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"01e3458c-22bf-4b8d-8016-83659125b4fc","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0c7c19ea-df75-423d-81b1-91f4d8a906d5","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"id":"87d2c319-73a4-4a93-a326-a9b5b14897fb","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a6ae5d2e-7f81-4046-ae43-2c7917c2e7b7","title":"North America Vendor Lead, Ads","department":"Go To Market","team":"Growth","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-02T23:44:29.496+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a6ae5d2e-7f81-4046-ae43-2c7917c2e7b7","applyUrl":"https://jobs.ashbyhq.com/openai/a6ae5d2e-7f81-4046-ae43-2c7917c2e7b7/application","descriptionHtml":"About the Team
The SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working.
We partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention.
About the Role
We are hiring a BPO Lead to build and scale the outsourced operating model that supports our Ads business in North America and globally.
This is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality.
This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale.
In this role, you will:
Build and scale BPO operating models, governance structures, and performance frameworks for Ads
Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality
Lead business reviews and executive governance forums with BPO partners and internal stakeholders
Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early
Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis
Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions
Create workforce and capacity plans aligned to business demand and growth forecasts
Determine which customer segments and sales motions should be handled by BPO partners versus internal teams
Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity
You might thrive in this role if you have:
5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization
Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion
Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn
Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets
Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams
Interest in using AI and automation to improve execution, visibility, and seller productivity
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working.\n\nWe partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention.\n\n\n\nAbout the Role\n\nWe are hiring a BPO Lead to build and scale the outsourced operating model that supports our Ads business in North America and globally.\n\n\n\nThis is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality.\n\n\n\nThis is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale.\n\n\n\nIn this role, you will:\n\nBuild and scale BPO operating models, governance structures, and performance frameworks for Ads\n\n - Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality\n\n - Lead business reviews and executive governance forums with BPO partners and internal stakeholders\n\n - Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early\n\n - Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis\n\n - Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions\n\n - Create workforce and capacity plans aligned to business demand and growth forecasts\n\n - Determine which customer segments and sales motions should be handled by BPO partners versus internal teams\n\n - Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity\n\n\n\nYou might thrive in this role if you have:\n\n - 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization\n\n - Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion\n\n - Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn\n\n - Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets\n\n - Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams\n\n - Interest in using AI and automation to improve execution, visibility, and seller productivity\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K • Offers Equity","scrapeableCompensationSalarySummary":"$239K","compensationTiers":[{"id":"3d7e27b0-916e-4527-966f-b4cd76824b1a","tierSummary":"$239K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c2c7cbb6-99b2-4306-a13e-59c31b78eba6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3f2b8cc0-0a10-4677-90ec-491e42f13089","summary":"$239K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":239000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":239000}]}},{"id":"18e64608-5881-4b8f-b5cf-abd09a8ff086","title":" APAC Vendor Lead, Ads - Singapore","department":"Go To Market","team":"Growth","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-02T23:44:56.094+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/18e64608-5881-4b8f-b5cf-abd09a8ff086","applyUrl":"https://jobs.ashbyhq.com/openai/18e64608-5881-4b8f-b5cf-abd09a8ff086/application","descriptionHtml":"About the Team
The SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working.
We partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention.
About the Role
We are hiring a BPO Lead to build and scale the outsourced operating model that supports our Ads business in APAC and globally.
This is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality.
This is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Build and scale BPO operating models, governance structures, and performance frameworks for Ads
Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality
Lead business reviews and executive governance forums with BPO partners and internal stakeholders
Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early
Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis
Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions
Create workforce and capacity plans aligned to business demand and growth forecasts
Determine which customer segments and sales motions should be handled by BPO partners versus internal teams
Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity
You might thrive in this role if you have:
5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization
Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion
Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn
Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets
Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams
Interest in using AI and automation to improve execution, visibility, and seller productivity
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe SMB Ads team helps businesses discover, adopt, and grow with OpenAI’s advertising solutions. As we scale globally, we are building a high-performing sales organization that combines operational excellence, strong customer experiences, and AI-native ways of working.\n\nWe partner closely with Sales, Revenue Operations, Finance, Product, Enablement, Program Management, and external BPO partners to drive advertiser acquisition, activation, revenue growth, and retention.\n\n\n\nAbout the Role\n\nWe are hiring a BPO Lead to build and scale the outsourced operating model that supports our Ads business in APAC and globally.\n\n\n\nThis is a builder role. You will design the governance, performance systems, capacity plans, quality programs, and accountability mechanisms that enable our BPO partners to deliver exceptional commercial outcomes. You will work across internal teams and external partner leadership to improve seller productivity, advertiser growth, forecasting accuracy, and operational quality.\n\n\n\nThis is a highly cross-functional individual contributor role that sits at the intersection of Ads Sales, SMB, Revenue Operations, Finance, Enablement, Product, Program Management, and external BPO leadership. You will help define how OpenAI operates with external partners and build the systems, processes, and accountability mechanisms that enable the business to scale.\n\n\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Build and scale BPO operating models, governance structures, and performance frameworks for Ads\n\n - Drive results across revenue, pipeline, advertiser acquisition, activation, retention, seller productivity, and quality\n\n - Lead business reviews and executive governance forums with BPO partners and internal stakeholders\n\n - Develop scorecards, forecasts, inspection mechanisms, and escalation processes that surface risks early\n\n - Improve sales quality through playbooks, QA frameworks, coaching programs, and performance analysis\n\n - Partner with Sales, Revenue Operations, Product, Enablement, Finance, and Program teams on new products, markets, and sales motions\n\n - Create workforce and capacity plans aligned to business demand and growth forecasts\n\n - Determine which customer segments and sales motions should be handled by BPO partners versus internal teams\n\n - Use AI, automation, and scalable systems to improve execution, visibility, and seller productivity\n\n\n\nYou might thrive in this role if you have:\n\n - 5+ years of experience in vendor operations, commercial operations, outsourced sales, or a scaled revenue organization\n\n - Experience in Ads, advertiser growth, performance marketing, or a comparable SMB sales motion\n\n - Working knowledge of sales funnels, forecasting, advertiser activation, spend growth, retention, and churn\n\n - Experience improving operating processes, scorecards, quality programs, or capacity plans across vendors or markets\n\n - Strong analytical, operational, and communication skills, with the ability to turn data into clear actions and work effectively across teams\n\n - Interest in using AI and automation to improve execution, visibility, and seller productivity\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"0cebbcd0-7ff4-4492-8638-a7d7df1c0d22","title":"International Payroll Operations ","department":"Finance","team":"Finance","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-01T18:35:29.936+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0cebbcd0-7ff4-4492-8638-a7d7df1c0d22","applyUrl":"https://jobs.ashbyhq.com/openai/0cebbcd0-7ff4-4492-8638-a7d7df1c0d22/application","descriptionHtml":"About the Team
OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission.
OpenAI’s Payroll team is responsible for timely and accurate processing of payroll and ensuring compliance with all statutory regulations.
About the Role
At OpenAI, payroll is not a back-office function — it is mission-critical infrastructure. We are seeking a seasoned International Payroll lead to scale and continuously improve the global payroll and payroll-support ecosystem that serves one of the fastest-growing and most technically sophisticated organizations in the world.
This role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead the international payroll processing team and oversee end-to-end payroll delivery across EMEA and APAC, ensuring employees are paid accurately, on time, and in compliance with local requirements.
Own day-to-day operations with outsourced payroll and BPO partners, including payroll calendars, inputs, reconciliations, service-level performance, quality standards, issue resolution, and escalations.
Lead the payroll workstream for global expansion and new-country launches, including payroll registrations, in-country vendor setup, implementation, testing, systems integration, and go-live readiness.
Partner with People, Finance, Tax, Legal, Benefits, Equity, and Treasury teams to ensure accurate upstream inputs, funding, accounting, and downstream reporting.
Draft and maintain payroll documentation, process maps, operating procedures, and internal controls to support compliance, audit readiness, and business continuity.
Proactively identify and resolve payroll discrepancies and employee inquiries within SLAs, determine root causes, and implement controls that prevent recurrence.
Use data, automation, and AI-enabled tools to improve controls, reduce manual work, and increase the scalability and effectiveness of international payroll operations.
You might thrive in this role if you have:
6+ years of progressive experience in international payroll operations, preferably in a fast-paced or high-growth environment.
Demonstrated experience leading multi-country payroll delivery across EMEA and APAC, including management of outsourced payroll or BPO providers.
Hands-on experience supporting new-country payroll implementations, vendor onboarding, testing, and systems integrations.
Hands-on experience using AI tools to enhance, automate, and strengthen payroll workflows and controls.
Strong working knowledge of international payroll regulations, tax withholding, social insurance, statutory reporting, and standard payroll practices.
Hands-on experience with Workday HCM and global payroll systems.
Ability to independently manage priorities, take ownership of outcomes, and deliver high-quality work under tight deadlines.
Strong analytical and problem-solving skills with excellent attention to detail.
Clear and concise communication skills, with the ability to partner effectively with internal and external stakeholders.
Bachelor’s degree in Finance, Accounting, HR, or a related field, or equivalent practical experience.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission.\n\nOpenAI’s Payroll team is responsible for timely and accurate processing of payroll and ensuring compliance with all statutory regulations.\n\nAbout the Role\n\nAt OpenAI, payroll is not a back-office function — it is mission-critical infrastructure. We are seeking a seasoned International Payroll lead to scale and continuously improve the global payroll and payroll-support ecosystem that serves one of the fastest-growing and most technically sophisticated organizations in the world.\n\nThis role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Lead the international payroll processing team and oversee end-to-end payroll delivery across EMEA and APAC, ensuring employees are paid accurately, on time, and in compliance with local requirements.\n\n - Own day-to-day operations with outsourced payroll and BPO partners, including payroll calendars, inputs, reconciliations, service-level performance, quality standards, issue resolution, and escalations.\n\n - Lead the payroll workstream for global expansion and new-country launches, including payroll registrations, in-country vendor setup, implementation, testing, systems integration, and go-live readiness.\n\n - Partner with People, Finance, Tax, Legal, Benefits, Equity, and Treasury teams to ensure accurate upstream inputs, funding, accounting, and downstream reporting.\n\n - Draft and maintain payroll documentation, process maps, operating procedures, and internal controls to support compliance, audit readiness, and business continuity.\n\n - Proactively identify and resolve payroll discrepancies and employee inquiries within SLAs, determine root causes, and implement controls that prevent recurrence.\n\n - Use data, automation, and AI-enabled tools to improve controls, reduce manual work, and increase the scalability and effectiveness of international payroll operations.\n\nYou might thrive in this role if you have:\n\n - 6+ years of progressive experience in international payroll operations, preferably in a fast-paced or high-growth environment.\n\n - Demonstrated experience leading multi-country payroll delivery across EMEA and APAC, including management of outsourced payroll or BPO providers.\n\n - Hands-on experience supporting new-country payroll implementations, vendor onboarding, testing, and systems integrations.\n\n - Hands-on experience using AI tools to enhance, automate, and strengthen payroll workflows and controls.\n\n - Strong working knowledge of international payroll regulations, tax withholding, social insurance, statutory reporting, and standard payroll practices.\n\n - Hands-on experience with Workday HCM and global payroll systems.\n\n - Ability to independently manage priorities, take ownership of outcomes, and deliver high-quality work under tight deadlines.\n\n - Strong analytical and problem-solving skills with excellent attention to detail.\n\n - Clear and concise communication skills, with the ability to partner effectively with internal and external stakeholders.\n\n - Bachelor’s degree in Finance, Accounting, HR, or a related field, or equivalent practical experience.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9911c8fc-4cff-4d6b-9a11-07114ef0f6bf","title":"Pricing Operations Lead","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-01T19:32:21.112+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9911c8fc-4cff-4d6b-9a11-07114ef0f6bf","applyUrl":"https://jobs.ashbyhq.com/openai/9911c8fc-4cff-4d6b-9a11-07114ef0f6bf/application","descriptionHtml":"About the Team
The Pricing & Monetization team is responsible for how our products create and capture value. We partner closely with Product, GTM, Finance, and Systems teams to design pricing models, packaging, and commercial strategies that support adoption, growth, and long-term scaling of the business.
To thrive in this team, you need to be a proactive problem-solver who excels at bringing structure to ambiguous challenges. Our work demands strategic thinking, cross-functional collaboration, and precision in execution. Team members succeed when they are analytical, detail-oriented, skilled at balancing multiple priorities, and passionate about driving high-stakes projects forward to deliver meaningful results.
About the Role
We are looking for a Pricing Operations Lead to help translate pricing and packaging decisions into clear, scalable execution. You will work closely with pricing leaders and cross-functional partners across Product, Engineering, Billing, Finance, and GTM to ensure pricing changes are implemented accurately, system requirements are well managed, and launch decisions move from strategy to reality with discipline.
You should be comfortable operating at the intersection of business judgment, systems thinking, and program management. This role will help shape the operating backbone for pricing implementation, support teams developing billing and related monetization systems, and ensure the pricing team's needs are represented clearly in cross-functional planning and execution.
In this role, you will:
Lead the operational execution of pricing and packaging decisions from approval through implementation and launch
Translate pricing strategy, policies, and launch decisions into clear business requirements for billing, quoting, revenue, and related systems teams
Partner with Product, Engineering, Billing, Finance, and GTM teams to manage dependencies, scope tradeoffs, testing needs, and launch readiness
Own pricing-related requirement intake and prioritization on behalf of the pricing team, ensuring requests are clear, well managed, and tied to business needs
Support the design and implementation of new product, SKU, packaging, and billing configurations as pricing changes move into production
Establish lightweight but effective pricing operations processes, including governance, documentation, sign-offs, and issue tracking
Identify recurring friction in pricing execution and drive improvements that reduce ambiguity, delays, and rework
You might thrive in this role if you:
Have 6+ years of experience leading pricing operations or closely related monetization, commercialization, or revenue operations work
Have a strong track record of helping implement complex pricing or packaging decisions across cross-functional teams
Can translate pricing intent into practical system requirements, launch plans, operating workflows, and stakeholder decisions
Have experience partnering closely with billing systems, product, engineering, finance, and go-to-market teams
Are highly organized and comfortable managing multiple workstreams, dependencies, risks, and timelines at once
Communicate clearly with both business and technical audiences, and can drive accountability without creating unnecessary process
Care deeply about operational precision, customer clarity, and building systems that scale as pricing complexity grows
Are a self-starter who can roll up your sleeves and operate effectively in a fast-paced, high-ambiguity environment
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Pricing & Monetization team is responsible for how our products create and capture value. We partner closely with Product, GTM, Finance, and Systems teams to design pricing models, packaging, and commercial strategies that support adoption, growth, and long-term scaling of the business.\n\nTo thrive in this team, you need to be a proactive problem-solver who excels at bringing structure to ambiguous challenges. Our work demands strategic thinking, cross-functional collaboration, and precision in execution. Team members succeed when they are analytical, detail-oriented, skilled at balancing multiple priorities, and passionate about driving high-stakes projects forward to deliver meaningful results.\n\nAbout the Role\n\nWe are looking for a Pricing Operations Lead to help translate pricing and packaging decisions into clear, scalable execution. You will work closely with pricing leaders and cross-functional partners across Product, Engineering, Billing, Finance, and GTM to ensure pricing changes are implemented accurately, system requirements are well managed, and launch decisions move from strategy to reality with discipline.\n\nYou should be comfortable operating at the intersection of business judgment, systems thinking, and program management. This role will help shape the operating backbone for pricing implementation, support teams developing billing and related monetization systems, and ensure the pricing team's needs are represented clearly in cross-functional planning and execution.\n\nIn this role, you will:\n\n - Lead the operational execution of pricing and packaging decisions from approval through implementation and launch\n\n - Translate pricing strategy, policies, and launch decisions into clear business requirements for billing, quoting, revenue, and related systems teams\n\n - Partner with Product, Engineering, Billing, Finance, and GTM teams to manage dependencies, scope tradeoffs, testing needs, and launch readiness\n\n - Own pricing-related requirement intake and prioritization on behalf of the pricing team, ensuring requests are clear, well managed, and tied to business needs\n\n - Support the design and implementation of new product, SKU, packaging, and billing configurations as pricing changes move into production\n\n - Establish lightweight but effective pricing operations processes, including governance, documentation, sign-offs, and issue tracking\n\n - Identify recurring friction in pricing execution and drive improvements that reduce ambiguity, delays, and rework\n\nYou might thrive in this role if you:\n\n - Have 6+ years of experience leading pricing operations or closely related monetization, commercialization, or revenue operations work\n\n - Have a strong track record of helping implement complex pricing or packaging decisions across cross-functional teams\n\n - Can translate pricing intent into practical system requirements, launch plans, operating workflows, and stakeholder decisions\n\n - Have experience partnering closely with billing systems, product, engineering, finance, and go-to-market teams\n\n - Are highly organized and comfortable managing multiple workstreams, dependencies, risks, and timelines at once\n\n - Communicate clearly with both business and technical audiences, and can drive accountability without creating unnecessary process\n\n - Care deeply about operational precision, customer clarity, and building systems that scale as pricing complexity grows\n\n - Are a self-starter who can roll up your sleeves and operate effectively in a fast-paced, high-ambiguity environment\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$284K – $315K • Offers Equity","scrapeableCompensationSalarySummary":"$284K - $315K","compensationTiers":[{"id":"26c944b0-a134-4581-9d67-57d4d88b1428","tierSummary":"San Francisco $284K – $315K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e1780032-f366-489f-94a9-106df4d7fe69","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"185a98b6-8f18-4a22-a9ec-eadf62cb1ca9","summary":"San Francisco $284K – $315K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":284000,"maxValue":315000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":284000,"maxValue":315000}]}},{"id":"d089cc3e-e81e-42b7-be77-23bbc9d02431","title":"ITAV Event Technical Producer","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-02T19:55:42.991+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d089cc3e-e81e-42b7-be77-23bbc9d02431","applyUrl":"https://jobs.ashbyhq.com/openai/d089cc3e-e81e-42b7-be77-23bbc9d02431/application","descriptionHtml":"About the Team
OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives.
About the Role
As an ITAV Event Technical Producer at OpenAI, you will lead technical production for complex internal and external events across multiple sites, from early planning through rehearsal and live delivery. You will partner with internal stakeholders and technical teams to translate event requirements into clear production plans. You will coordinate internal and external crews, direct large, distributed shows and coordinate cross-site handoffs, and use your technical expertise to resolve production challenges and make informed tradeoffs. You will also build reusable production practices and AI workflows, improve how teams deliver events, and mentor peers and junior crew members.
This is a full-time, onsite role requiring five days per week in San Francisco. Travel to other OpenAI locations is required as needed for assigned events.
In this role, you will:
Lead technical production for complex internal, hybrid, and distributed events from early planning and scoping through rehearsal, live delivery, and debrief.
Align Internal Comms, Marketing, Brand Experience, and Workplace on audience goals, requirements, scope, dependencies, and decision owners. Turn ambiguous or competing needs into an agreed production plan and readiness criteria.
Configure and operate live audio, video switching, cameras, playback, conferencing, streaming, and recording systems for the agreed production.
Integrate the run of show across sites and lead multiple crews globally for all-company events. Align technical cues, rehearsals, content handoffs, schedules, and contingencies with partner teams to deliver one cohesive event.
Lead rehearsals and validate the complete audience experience, including remote contribution, playback, recording, and tested backup paths.
Independently prioritize technical production tradeoffs and lead risk reviews and incident response. Resolve ambiguity within your scope, and seek guidance for complex situations or decisions owned by event, staffing, budget, or engineering partners.
Build reusable production plans, show files, runbooks, and change-control practices. Coach peers and junior crew members to use them independently and verify improvements in readiness, troubleshooting, and execution.
Set a prioritized roadmap for production improvements using audience feedback, debriefs, and recurring failures. Lead workflow changes across teams and define permanent-system improvements with AV Engineering.
Identify repeatable production work and build AI and agentic workflows with partner teams. Validate results, establish operating and maintenance ownership, support adoption, and measure preparation effort or reliability improvements.
You might thrive in this role if you have:
Experience leading complex live or hybrid productions across multiple teams, from ambiguous requirements through rehearsal, delivery, and debrief.
Advanced expertise in multiple live-production domains, such as audio, video, conferencing, streaming, or AV-over-IP, and the ability to diagnose complex interactions across the complete signal path.
Experience configuring and operating professional production systems and creating reusable show files or control workflows.
Practical AV-over-IP and networking knowledge sufficient to troubleshoot live media, timing, and connectivity with engineering partners.
Experience independently resolving ambiguous production problems, setting detailed plans, and prioritizing tradeoffs while seeking guidance when complexity or decision authority requires it.
Demonstrated ownership of rehearsals, technical readiness, failover testing, and calm incident response for high-priority productions.
Ability to lead crews and influence partner teams without reporting authority, with clear boundaries for content, brand, budget, staffing, and engineering decisions.
Experience working with communications, marketing, brand or creative experience, Workplace, and technical partners on complex events, including sensitive planning and late changes.
Experience building reusable production frameworks and validated AI workflows, guiding team adoption, and mentoring peers or junior staff with measurable improvements in their capability.
Experience with multi-space or multi-location productions and sensitive executive events is a plus.
Experience with systems such as Q-SYS, Dante, Ross, Vizrt, or comparable production platforms is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate operations and product initiatives.\n\nAbout the Role\n\nAs an ITAV Event Technical Producer at OpenAI, you will lead technical production for complex internal and external events across multiple sites, from early planning through rehearsal and live delivery. You will partner with internal stakeholders and technical teams to translate event requirements into clear production plans. You will coordinate internal and external crews, direct large, distributed shows and coordinate cross-site handoffs, and use your technical expertise to resolve production challenges and make informed tradeoffs. You will also build reusable production practices and AI workflows, improve how teams deliver events, and mentor peers and junior crew members.\n\nThis is a full-time, onsite role requiring five days per week in San Francisco. Travel to other OpenAI locations is required as needed for assigned events.\n\nIn this role, you will:\n\n - Lead technical production for complex internal, hybrid, and distributed events from early planning and scoping through rehearsal, live delivery, and debrief.\n\n - Align Internal Comms, Marketing, Brand Experience, and Workplace on audience goals, requirements, scope, dependencies, and decision owners. Turn ambiguous or competing needs into an agreed production plan and readiness criteria.\n\n - Configure and operate live audio, video switching, cameras, playback, conferencing, streaming, and recording systems for the agreed production.\n\n - Integrate the run of show across sites and lead multiple crews globally for all-company events. Align technical cues, rehearsals, content handoffs, schedules, and contingencies with partner teams to deliver one cohesive event.\n\n - Lead rehearsals and validate the complete audience experience, including remote contribution, playback, recording, and tested backup paths.\n\n - Independently prioritize technical production tradeoffs and lead risk reviews and incident response. Resolve ambiguity within your scope, and seek guidance for complex situations or decisions owned by event, staffing, budget, or engineering partners.\n\n - Build reusable production plans, show files, runbooks, and change-control practices. Coach peers and junior crew members to use them independently and verify improvements in readiness, troubleshooting, and execution.\n\n - Set a prioritized roadmap for production improvements using audience feedback, debriefs, and recurring failures. Lead workflow changes across teams and define permanent-system improvements with AV Engineering.\n\n - Identify repeatable production work and build AI and agentic workflows with partner teams. Validate results, establish operating and maintenance ownership, support adoption, and measure preparation effort or reliability improvements.\n\nYou might thrive in this role if you have:\n\n - Experience leading complex live or hybrid productions across multiple teams, from ambiguous requirements through rehearsal, delivery, and debrief.\n\n - Advanced expertise in multiple live-production domains, such as audio, video, conferencing, streaming, or AV-over-IP, and the ability to diagnose complex interactions across the complete signal path.\n\n - Experience configuring and operating professional production systems and creating reusable show files or control workflows.\n\n - Practical AV-over-IP and networking knowledge sufficient to troubleshoot live media, timing, and connectivity with engineering partners.\n\n - Experience independently resolving ambiguous production problems, setting detailed plans, and prioritizing tradeoffs while seeking guidance when complexity or decision authority requires it.\n\n - Demonstrated ownership of rehearsals, technical readiness, failover testing, and calm incident response for high-priority productions.\n\n - Ability to lead crews and influence partner teams without reporting authority, with clear boundaries for content, brand, budget, staffing, and engineering decisions.\n\n - Experience working with communications, marketing, brand or creative experience, Workplace, and technical partners on complex events, including sensitive planning and late changes.\n\n - Experience building reusable production frameworks and validated AI workflows, guiding team adoption, and mentoring peers or junior staff with measurable improvements in their capability.\n\n - Experience with multi-space or multi-location productions and sensitive executive events is a plus.\n\n - Experience with systems such as Q-SYS, Dante, Ross, Vizrt, or comparable production platforms is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$240K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$240K - $266K","compensationTiers":[{"id":"c852af64-326f-4dbe-8bb2-38169286e661","tierSummary":"$240K – $266K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a394485b-df7c-404a-9c3c-8e5cb8aa4bc9","summary":"$240K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"id":"c5e247ba-3224-41ec-a326-2673660e67ec","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"92a3a049-f84d-4c0c-85d2-221aa58a596e","title":"Deal Operations, EMEA","department":"Finance","team":"Finance","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-05T17:41:57.959+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/92a3a049-f84d-4c0c-85d2-221aa58a596e","applyUrl":"https://jobs.ashbyhq.com/openai/92a3a049-f84d-4c0c-85d2-221aa58a596e/application","descriptionHtml":"About the Role
OpenAI is seeking a senior individual contributor to support revenue growth across EMEA by helping sales teams structure and close commercially sound deals. You will balance speed and responsiveness with pricing discipline, consistent processes, and appropriate financial and commercial controls.
In this role, you will be the day-to-day Deal Operations partner for EMEA account teams, reviewing pricing, discounts, and commercial terms across new business, renewals, and expansions. You will guide sellers through deal requirements, evaluate non-standard requests, and coordinate the approvals needed to move opportunities through contracting and closure.
You will also develop scalable workflows, guidance, and tools that improve deal turnaround times, documentation quality, and consistency across the region.
This role partners closely with Sales, Finance, Legal, Pricing, and Revenue Operations, with Product and other teams engaged as needed, to resolve deal issues and support accurate execution from quote through contract and booking.
In this role, you will:
Serve as the primary Deal Operations contact for EMEA account teams, managing deal intake, prioritizing requests, and guiding sellers through pricing, review, and approval processes.
Review quotes and proposed commercial terms, including discounts, payment schedules, contract duration, and customer commitments, for accuracy and alignment with pricing guidelines and commercial policies.
Build financial analyses and deal models to assess revenue, margin, discount impact, and profitability, and explain the tradeoffs of proposed deal structures to decision-makers.
Partner with Sales to structure deals that meet customer needs and OpenAI’s commercial objectives, recommending alternatives when proposed terms fall outside established guidelines.
Coordinate deal reviews and required approvals across Finance, Legal, Pricing, and Revenue Operations. Prepare clear recommendations, document decisions, and escalate exceptions to the appropriate stakeholders.
Identify risks in non-standard terms and work with Legal and Finance to resolve contractual, billing, and revenue recognition considerations before execution.
Maintain complete deal records and approval documentation in CRM, CPQ, and contract management systems, and partner with Revenue Operations to align approved terms, executed agreements, and booking information.
Help develop and maintain deal approval policies, escalation paths, pricing guidance, and standardized templates. Improve workflows to reduce bottlenecks while maintaining appropriate controls.
Equip sellers with practical guidance and training on deal requirements and approval processes. Apply AI and automation to improve deal intake, knowledge retrieval, and self-service support.
Track Deal Desk metrics such as turnaround time, approval bottlenecks, exception trends, and quote accuracy. Use recurring deal patterns to recommend improvements to commercial policies, processes, and tools.
You might thrive in this role if you have:
8+ years of experience in Deal Desk, commercial finance, pricing, sales operations, or a related function, preferably in a high-growth technology environment.
Hands-on experience reviewing and structuring complex enterprise deals and supporting quoting, commercial approvals, and contracting processes.
Strong financial modeling and analytical skills, including experience assessing pricing, discounts, revenue, margins, and deal profitability.
Knowledge of enterprise software commercial terms and subscription or consumption-based business models, with the judgment to identify issues that require Legal or Finance review.
Strong communication and stakeholder management skills, with the ability to explain commercial tradeoffs, make clear recommendations, and coordinate timely decisions across teams.
Experience with CRM systems, configure-price-quote (CPQ) tools, and contract management platforms, along with strong spreadsheet skills.
Attention to detail and a track record of improving approval workflows, documentation, and operational processes as a business scales.
Sound commercial judgment and the ability to manage competing priorities and tight deadlines while maintaining accuracy and appropriate controls.
A collaborative, hands-on approach to supporting sales teams and familiarity with using AI and automation to improve deal workflows and productivity.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nOpenAI is seeking a senior individual contributor to support revenue growth across EMEA by helping sales teams structure and close commercially sound deals. You will balance speed and responsiveness with pricing discipline, consistent processes, and appropriate financial and commercial controls.\n\nIn this role, you will be the day-to-day Deal Operations partner for EMEA account teams, reviewing pricing, discounts, and commercial terms across new business, renewals, and expansions. You will guide sellers through deal requirements, evaluate non-standard requests, and coordinate the approvals needed to move opportunities through contracting and closure.\n\nYou will also develop scalable workflows, guidance, and tools that improve deal turnaround times, documentation quality, and consistency across the region.\n\nThis role partners closely with Sales, Finance, Legal, Pricing, and Revenue Operations, with Product and other teams engaged as needed, to resolve deal issues and support accurate execution from quote through contract and booking.\n\nIn this role, you will:\n\n - Serve as the primary Deal Operations contact for EMEA account teams, managing deal intake, prioritizing requests, and guiding sellers through pricing, review, and approval processes.\n\n - Review quotes and proposed commercial terms, including discounts, payment schedules, contract duration, and customer commitments, for accuracy and alignment with pricing guidelines and commercial policies.\n\n - Build financial analyses and deal models to assess revenue, margin, discount impact, and profitability, and explain the tradeoffs of proposed deal structures to decision-makers.\n\n - Partner with Sales to structure deals that meet customer needs and OpenAI’s commercial objectives, recommending alternatives when proposed terms fall outside established guidelines.\n\n - Coordinate deal reviews and required approvals across Finance, Legal, Pricing, and Revenue Operations. Prepare clear recommendations, document decisions, and escalate exceptions to the appropriate stakeholders.\n\n - Identify risks in non-standard terms and work with Legal and Finance to resolve contractual, billing, and revenue recognition considerations before execution.\n\n - Maintain complete deal records and approval documentation in CRM, CPQ, and contract management systems, and partner with Revenue Operations to align approved terms, executed agreements, and booking information.\n\n - Help develop and maintain deal approval policies, escalation paths, pricing guidance, and standardized templates. Improve workflows to reduce bottlenecks while maintaining appropriate controls.\n\n - Equip sellers with practical guidance and training on deal requirements and approval processes. Apply AI and automation to improve deal intake, knowledge retrieval, and self-service support.\n\n - Track Deal Desk metrics such as turnaround time, approval bottlenecks, exception trends, and quote accuracy. Use recurring deal patterns to recommend improvements to commercial policies, processes, and tools.\n\nYou might thrive in this role if you have:\n\n - 8+ years of experience in Deal Desk, commercial finance, pricing, sales operations, or a related function, preferably in a high-growth technology environment.\n\n - Hands-on experience reviewing and structuring complex enterprise deals and supporting quoting, commercial approvals, and contracting processes.\n\n - Strong financial modeling and analytical skills, including experience assessing pricing, discounts, revenue, margins, and deal profitability.\n\n - Knowledge of enterprise software commercial terms and subscription or consumption-based business models, with the judgment to identify issues that require Legal or Finance review.\n\n - Strong communication and stakeholder management skills, with the ability to explain commercial tradeoffs, make clear recommendations, and coordinate timely decisions across teams.\n\n - Experience with CRM systems, configure-price-quote (CPQ) tools, and contract management platforms, along with strong spreadsheet skills.\n\n - Attention to detail and a track record of improving approval workflows, documentation, and operational processes as a business scales.\n\n - Sound commercial judgment and the ability to manage competing priorities and tight deadlines while maintaining accuracy and appropriate controls.\n\n - A collaborative, hands-on approach to supporting sales teams and familiarity with using AI and automation to improve deal workflows and productivity.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"bb28a39e-eb1f-41ef-96de-98adf58a8c3c","title":"People Technology Analyst, Workday PATT & Benefits","department":"People","team":"People Systems & Operations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-02T17:13:03.539+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bb28a39e-eb1f-41ef-96de-98adf58a8c3c","applyUrl":"https://jobs.ashbyhq.com/openai/bb28a39e-eb1f-41ef-96de-98adf58a8c3c/application","descriptionHtml":"About the Team
OpenAI’s People team helps us hire, support, and retain the people who will safely build and deploy artificial intelligence that benefits humanity.
The People Technology team brings together our enterprise people systems and the engineers building new internal products and AI-powered tools. We work across the People organization to improve the employee experience, simplify operations, and build technology that supports OpenAI’s global growth.
About the Role
We’re looking for a People Technology Analyst with deep expertise in Workday Absence, Time Tracking, and Benefits. You’ll independently own configuration, ongoing support, and improvements across these areas, including benefits for our US and international employees, from day one.
You’ll work closely with Benefits, People Operations, Payroll, Finance, and Engineering to translate complex requirements into reliable systems and straightforward employee experiences. You should be comfortable configuring Workday yourself, tracing issues across modules and integrations, and owning improvements from the first conversation through launch and ongoing support.
As part of our combined People Technology team, you’ll also help identify where automation, AI, and custom tools can improve how we work. You’ll bring the domain expertise needed to make those solutions useful and dependable.
In this role, you will:
Own Workday configuration and improvements across Absence, Time Tracking, and Benefits, including the connections between leave, time worked, and benefits eligibility.
Design and maintain absence plans, accruals, eligibility rules, leave processes, time entry rules, calculations, validations, and approvals for a growing global workforce.
Partner with the Payroll systems owner to ensure absence, time tracking, and benefits data flows accurately into payroll. Investigate source data issues and test downstream impacts of changes in your areas.
Independently own US and international benefits configuration, including benefit plans, eligibility rules, enrollment events, life events, coverage levels, and rates.
Lead open enrollment systems readiness, including configuration, testing, launch, and support. Partner with technical teams and benefits vendors to maintain and troubleshoot integrations.
Lead Absence, Time Tracking, and Benefits systems work for new countries and entities, policy changes, and evolving employee needs. Partner with functional owners to translate local requirements into configuration.
Own projects from discovery and prioritization through configuration, testing, release, documentation, and adoption. Stay accountable for how the solution performs after launch.
Partner with engineers to improve integrations and build automation or AI-assisted workflows that reduce manual work and make employee support easier.
Maintain system security, data quality, reporting, and change controls. Resolve production issues and address their underlying causes.
Create clear documentation and training that helps employees, managers, and People teams use our systems effectively.
You might thrive in this role if you have:
Deep, hands-on Workday expertise across Absence and Time Tracking, with experience designing, configuring, testing, and supporting connected workflows across both.
Demonstrated experience independently owning Workday Benefits configuration for US and international programs, including open enrollment, eligibility, life events, and connections to benefits vendors.
An understanding of how time, absence, and benefits data flows into payroll and other downstream systems, with the ability to test changes and troubleshoot issues with the relevant system owners.
Experience translating complex policies and business requirements into maintainable system designs, including country-specific configurations.
Strong Workday technical skills, including business processes, calculated fields, reporting, security, and data loads, along with the ability to troubleshoot integrations with technical partners.
Ownership of systems through implementation and ongoing operations, with a record of improving reliability and the experience of the people using them.
Good product judgment. You ask questions, understand the underlying problem, prioritize thoughtfully, and evaluate whether a change made things better.
Clear communication and the ability to work across People, Payroll, Benefits, Finance, and Engineering.
Comfort working through ambiguity, balancing urgent operational needs with longer-term improvements, and following through on details.
Preferred Qualifications
Global Absence, Time Tracking, or Benefits implementations and new country or entity launches.
Collaboration with software engineers on internal products, integrations, or workflow automation.
Practical use of AI to improve systems work, documentation, testing, or employee support.
Relevant Workday certifications or Workday Pro credentials.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s People team helps us hire, support, and retain the people who will safely build and deploy artificial intelligence that benefits humanity.\n\nThe People Technology team brings together our enterprise people systems and the engineers building new internal products and AI-powered tools. We work across the People organization to improve the employee experience, simplify operations, and build technology that supports OpenAI’s global growth.\n\nAbout the Role\n\nWe’re looking for a People Technology Analyst with deep expertise in Workday Absence, Time Tracking, and Benefits. You’ll independently own configuration, ongoing support, and improvements across these areas, including benefits for our US and international employees, from day one.\n\nYou’ll work closely with Benefits, People Operations, Payroll, Finance, and Engineering to translate complex requirements into reliable systems and straightforward employee experiences. You should be comfortable configuring Workday yourself, tracing issues across modules and integrations, and owning improvements from the first conversation through launch and ongoing support.\n\nAs part of our combined People Technology team, you’ll also help identify where automation, AI, and custom tools can improve how we work. You’ll bring the domain expertise needed to make those solutions useful and dependable.\n\nIn this role, you will:\n\n - Own Workday configuration and improvements across Absence, Time Tracking, and Benefits, including the connections between leave, time worked, and benefits eligibility.\n\n - Design and maintain absence plans, accruals, eligibility rules, leave processes, time entry rules, calculations, validations, and approvals for a growing global workforce.\n\n - Partner with the Payroll systems owner to ensure absence, time tracking, and benefits data flows accurately into payroll. Investigate source data issues and test downstream impacts of changes in your areas.\n\n - Independently own US and international benefits configuration, including benefit plans, eligibility rules, enrollment events, life events, coverage levels, and rates.\n\n - Lead open enrollment systems readiness, including configuration, testing, launch, and support. Partner with technical teams and benefits vendors to maintain and troubleshoot integrations.\n\n - Lead Absence, Time Tracking, and Benefits systems work for new countries and entities, policy changes, and evolving employee needs. Partner with functional owners to translate local requirements into configuration.\n\n - Own projects from discovery and prioritization through configuration, testing, release, documentation, and adoption. Stay accountable for how the solution performs after launch.\n\n - Partner with engineers to improve integrations and build automation or AI-assisted workflows that reduce manual work and make employee support easier.\n\n - Maintain system security, data quality, reporting, and change controls. Resolve production issues and address their underlying causes.\n\n - Create clear documentation and training that helps employees, managers, and People teams use our systems effectively.\n\nYou might thrive in this role if you have:\n\n - Deep, hands-on Workday expertise across Absence and Time Tracking, with experience designing, configuring, testing, and supporting connected workflows across both.\n\n - Demonstrated experience independently owning Workday Benefits configuration for US and international programs, including open enrollment, eligibility, life events, and connections to benefits vendors.\n\n - An understanding of how time, absence, and benefits data flows into payroll and other downstream systems, with the ability to test changes and troubleshoot issues with the relevant system owners.\n\n - Experience translating complex policies and business requirements into maintainable system designs, including country-specific configurations.\n\n - Strong Workday technical skills, including business processes, calculated fields, reporting, security, and data loads, along with the ability to troubleshoot integrations with technical partners.\n\n - Ownership of systems through implementation and ongoing operations, with a record of improving reliability and the experience of the people using them.\n\n - Good product judgment. You ask questions, understand the underlying problem, prioritize thoughtfully, and evaluate whether a change made things better.\n\n - Clear communication and the ability to work across People, Payroll, Benefits, Finance, and Engineering.\n\n - Comfort working through ambiguity, balancing urgent operational needs with longer-term improvements, and following through on details.\n\nPreferred Qualifications\n\n - Global Absence, Time Tracking, or Benefits implementations and new country or entity launches.\n\n - Collaboration with software engineers on internal products, integrations, or workflow automation.\n\n - Practical use of AI to improve systems work, documentation, testing, or employee support.\n\n - Relevant Workday certifications or Workday Pro credentials.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$187K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$187K - $266K","compensationTiers":[{"id":"eceac65d-7102-482e-a7be-af9e65e06178","tierSummary":"$187K – $266K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e146c38c-e7c6-4864-bc53-b4ca4759c73b","summary":"$187K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":187000,"maxValue":266000},{"id":"8f401d69-9c89-4406-82bd-f308b2e203cd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":187000,"maxValue":266000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"310bba8b-1fb6-4e38-bd0b-9d83b712d240","title":"Dedicated Support Engineer - London","department":"User Operations","team":"Support Delivery","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-02T21:37:24.592+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/310bba8b-1fb6-4e38-bd0b-9d83b712d240","applyUrl":"https://jobs.ashbyhq.com/openai/310bba8b-1fb6-4e38-bd0b-9d83b712d240/application","descriptionHtml":"About the Team
OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.
About the Role
The Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.
We’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.
Beyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.
In this role, you will:
Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.
Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.
Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.
Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.
Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.
Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.
Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.
Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.
Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.
Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.
Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.
Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.
Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.
Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.
You might thrive in this role if you:
Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.
Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.
Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.
Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.
Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.
Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.
Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.
Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.
Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.
Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.
Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises.\n\nAbout the Role\n\nThe Support Engineering team works closely with Engineering, Product, Technical Success, Go-to-Market, and other teams to deliver an exceptional experience for our most strategic customers. We combine deep technical troubleshooting with durable customer context, proactive reliability work, and clear ownership during critical moments. We use automation, agents, and our own technology to help build the future of technical support.\n\nWe’re looking for experienced, deeply curious technical problem-solvers to serve as trusted support partners for our Premium Support customers. You’ll work directly with customers on novel, ambiguous, and high-impact technical issues, using logs, telemetry, reproduction, and systems-level investigation to isolate causes and drive issues toward resolution.\n\nBeyond resolving individual issues, you’ll use your deep understanding of OpenAI’s infrastructure and products, together with each customer’s architecture and operating context, to anticipate risk and make their workloads more resilient over time. You’ll proactively monitor integrations, identify emerging failure patterns and architectural breakpoints, and work with customers and internal teams to address them before they become incidents. Success means that as a customer’s workloads mature and scale, the day-to-day effort required to support them decreases through better monitoring, runbooks, automation, and preventative improvements.\n\nIn this role, you will:\n\n - Work directly with Premium Support customers to troubleshoot their most complex technical issues, including API failures, integration challenges, authentication errors, unexpected product behavior, performance degradation, and production incidents.\n\n - Provide end-to-end technical ownership by analyzing logs and system behavior, reproducing errors, testing hypotheses, and isolating the likely failure domain. Where possible, you’ll identify the root cause before escalating to Engineering; where that is not possible, you’ll provide a clear hypothesis and the evidence needed to accelerate Engineering’s investigation.\n\n - Become a trusted expert on OpenAI’s products and systems, serving as a critical escalation point and a technical backstop for our most strategic customers.\n\n - Own the customer-specific response to high-impact incidents. You’ll assess severity and business impact, initiate the appropriate response path, coordinate cross-functional responders, maintain clear ownership, and ensure issues move through mitigation, resolution, and post-incident follow-through.\n\n - Communicate clearly and proactively during periods of uncertainty, providing accurate updates to customer technical teams, business stakeholders, executives, and internal partners.\n\n - Develop a detailed understanding of each customer’s architecture, integrations, dependencies, critical workloads, and operational constraints. You’ll document this context and make it accessible to Support, Product, and Engineering teams.\n\n - Partner with Go-to-Market and Technical Success teams to understand the business importance of customer workloads and ensure that relevant commercial context informs severity, prioritization, and communication without bypassing established support processes.\n\n - Represent Support Engineering in relevant customer meetings, including QBRs, and partner closely with account teams to communicate technical health, surface risks and blockers early, coordinate follow-up, and provide customers and internal stakeholders with clear, proactive updates.\n\n - Monitor customer integrations and support trends to identify emerging risks, recurring failure patterns, and readiness gaps before they become major escalations.\n\n - Prepare for important launches, migrations, traffic increases, and business events by developing account-specific runbooks, validating escalation paths, coordinating support readiness, and providing heightened monitoring where needed.\n\n - Lead or contribute to incident reviews and postmortems, identify opportunities to prevent recurrence, and track corrective actions through closure.\n\n - Translate recurring customer pain into clear, evidence-backed feedback for Product and Engineering, with a particular focus on improving the reliability and performance of existing products, integrations, and deployments.\n\n - Turn what you learn from customer investigations into scalable improvements, including troubleshooting guides, monitoring, internal tooling, support workflows, and AI-powered automation.\n\n - Help shape the operating model, technical standards, and tooling for Premium Support as the function grows globally.\n\nYou might thrive in this role if you:\n\n - Have significant experience in Support Engineering, Solutions Engineering, Solutions Architecture, or another role involving hands-on diagnosis of complex production issues.\n\n - Have expert-level troubleshooting skills and a strong track record of resolving ambiguous technical problems across APIs, distributed systems, cloud infrastructure, and enterprise integrations.\n\n - Are comfortable working with logs, metrics, traces, API requests, authentication flows, and customer-provided code or configurations to understand system behavior and test hypotheses.\n\n - Have experience leading or playing a central role in customer-impacting incidents, including severity assessment, technical coordination, stakeholder communication, root-cause analysis, and post-incident follow-through.\n\n - Can write code or scripts to reproduce issues, interrogate systems, automate repetitive work, and improve internal tools. Experience with Python, JavaScript, or similar languages is valuable.\n\n - Can communicate complex technical issues clearly to engineers, customer technical teams, business stakeholders, and senior leaders—especially when information is incomplete or evolving.\n\n - Build strong, high-trust relationships with customers and cross-functional partners while maintaining clear and scalable ownership boundaries.\n\n - Look beyond the immediate issue to identify patterns, improve the system, and prevent the same problem from recurring.\n\n - Thrive in ambiguity, update quickly as new information emerges, and are willing to learn whatever is needed to get the job done.\n\n - Bring a humble, team-first mindset, strong judgment, and a genuine eagerness to help both customers and colleagues succeed.\n\n - Are excited to use OpenAI’s products, agents, and emerging AI capabilities to transform how technical support operates at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"4d7145cf-ef4e-4a39-b1ef-b58e4e5c06d2","title":"Software Engineer, Shop/Feed Ads ","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-06T19:50:26.215+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4d7145cf-ef4e-4a39-b1ef-b58e4e5c06d2","applyUrl":"https://jobs.ashbyhq.com/openai/4d7145cf-ef4e-4a39-b1ef-b58e4e5c06d2/application","descriptionHtml":"The Monetization team is a new cross-functional group spanning engineering, product, research, and design. We are building the foundational systems that will help OpenAI scale access to intelligence responsibly.
Our mission is to create user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen trust, expand economic opportunity, and support OpenAI’s long-term innovation. We believe monetization should deliver clear user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem for developers and businesses.
The team operates in a greenfield environment, moving quickly through prototyping, experimentation, and iterative deployment. We partner closely across Product, Design, and Research to bring new capabilities into real-world systems at global scale.
We’re looking for an experienced Software Engineer to lead the design and development of the systems that turn advertiser feeds (eg. retail feeds, travel feeds etc.) into relevant, reliably delivered ads. In this foundational role, you will build across the full ads lifecycle—from ingesting and organizing retailer or travel catalogs into efficient retrieval systems, supporting ranking models, and serving ads at scale.
This role is well suited to an engineer with direct experience in product ads retrieval, ranking, and delivery, along with a strong understanding of merchant feeds and shopping systems such as Google Shopping, YouTube product ads, or Amazon. We also welcome engineers with Senior Staff-level or greater scope who have deep ownership of large-scale catalogs, search and indexing, ads serving, or closely related distributed systems.
You will independently own complex systems, make sound technical tradeoffs, and help define the architecture and roadmap for Shopping/Travel/Feed Ads. You will collaborate closely with Ads ML, Ads Delivery, Product, Design, and Research to connect accurate, fresh advertiser feed information with useful ads experiences in ChatGPT.
This role is based in San Francisco and Mountain View. We offer relocation assistance to new employees.
Design and build pipelines that ingest, validate, normalize, and refresh merchant product feeds, keeping catalog information accurate and available for serving.
Develop scalable catalog storage and indexing systems that make large inventories searchable and reflect changes in product availability, pricing, and attributes.
Build search and retrieval systems that efficiently identify relevant, eligible products across merchant catalogs.
Partner with Ads ML to connect product retrieval with ranking models through dependable interfaces, features, and serving infrastructure.
Engineer low-latency, high-throughput ads delivery systems with strong reliability and correctness guarantees.
Design real-time event pipelines and distributed storage that support catalog freshness, serving decisions, and downstream feedback.
Build observability and quality controls to detect feed errors, stale inventory, indexing delays, and serving issues.
Define technical direction and drive complex projects from early prototypes through production deployment and operation.
Operate systems with high engineering rigor through testing, monitoring, privacy and security reviews, and strong operational practices.
Have extensive experience building and operating large-scale distributed systems, with direct ownership of product ads retrieval, ranking infrastructure, or delivery.
Understand merchant feeds and shopping systems, including how catalog quality, product availability, and freshness affect relevance and ads performance.
Have built systems for shopping or product ads at platforms such as Google Shopping, YouTube, Amazon, or a comparable environment.
Alternatively, have operated at Senior Staff-level scope or above, leading the architecture and delivery of large-scale catalogs, search and indexing platforms, ads serving, or related backend systems.
Have built low-latency, high-throughput services and data pipelines with demanding reliability and correctness requirements.
Can reason across ingestion, storage, indexing, retrieval, ranking, and serving, and make thoughtful tradeoffs between freshness, relevance, latency, and cost.
Are comfortable partnering with machine-learning teams to bring ranking models and signals into dependable production systems.
Can define technical direction in an ambiguous 0→1 environment and independently drive complex work across teams.
Communicate clearly and make technical decisions grounded in user value, merchant experience, and long-term system health.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Monetization team is a new cross-functional group spanning engineering, product, research, and design. We are building the foundational systems that will help OpenAI scale access to intelligence responsibly.\n\nOur mission is to create user-first, privacy-preserving monetization products—including next-generation ads experiences—that strengthen trust, expand economic opportunity, and support OpenAI’s long-term innovation. We believe monetization should deliver clear user value, uphold rigorous privacy and safety standards, and sustain a healthy ecosystem for developers and businesses.\n\nThe team operates in a greenfield environment, moving quickly through prototyping, experimentation, and iterative deployment. We partner closely across Product, Design, and Research to bring new capabilities into real-world systems at global scale.\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an experienced Software Engineer to lead the design and development of the systems that turn advertiser feeds (eg. retail feeds, travel feeds etc.) into relevant, reliably delivered ads. In this foundational role, you will build across the full ads lifecycle—from ingesting and organizing retailer or travel catalogs into efficient retrieval systems, supporting ranking models, and serving ads at scale.\n\nThis role is well suited to an engineer with direct experience in product ads retrieval, ranking, and delivery, along with a strong understanding of merchant feeds and shopping systems such as Google Shopping, YouTube product ads, or Amazon. We also welcome engineers with Senior Staff-level or greater scope who have deep ownership of large-scale catalogs, search and indexing, ads serving, or closely related distributed systems.\n\nYou will independently own complex systems, make sound technical tradeoffs, and help define the architecture and roadmap for Shopping/Travel/Feed Ads. You will collaborate closely with Ads ML, Ads Delivery, Product, Design, and Research to connect accurate, fresh advertiser feed information with useful ads experiences in ChatGPT.\n\nThis role is based in San Francisco and Mountain View. We offer relocation assistance to new employees.\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Design and build pipelines that ingest, validate, normalize, and refresh merchant product feeds, keeping catalog information accurate and available for serving.\n\n - Develop scalable catalog storage and indexing systems that make large inventories searchable and reflect changes in product availability, pricing, and attributes.\n\n - Build search and retrieval systems that efficiently identify relevant, eligible products across merchant catalogs.\n\n - Partner with Ads ML to connect product retrieval with ranking models through dependable interfaces, features, and serving infrastructure.\n\n - Engineer low-latency, high-throughput ads delivery systems with strong reliability and correctness guarantees.\n\n - Design real-time event pipelines and distributed storage that support catalog freshness, serving decisions, and downstream feedback.\n\n - Build observability and quality controls to detect feed errors, stale inventory, indexing delays, and serving issues.\n\n - Define technical direction and drive complex projects from early prototypes through production deployment and operation.\n\n - Operate systems with high engineering rigor through testing, monitoring, privacy and security reviews, and strong operational practices.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have extensive experience building and operating large-scale distributed systems, with direct ownership of product ads retrieval, ranking infrastructure, or delivery.\n\n - Understand merchant feeds and shopping systems, including how catalog quality, product availability, and freshness affect relevance and ads performance.\n\n - Have built systems for shopping or product ads at platforms such as Google Shopping, YouTube, Amazon, or a comparable environment.\n\n - Alternatively, have operated at Senior Staff-level scope or above, leading the architecture and delivery of large-scale catalogs, search and indexing platforms, ads serving, or related backend systems.\n\n - Have built low-latency, high-throughput services and data pipelines with demanding reliability and correctness requirements.\n\n - Can reason across ingestion, storage, indexing, retrieval, ranking, and serving, and make thoughtful tradeoffs between freshness, relevance, latency, and cost.\n\n - Are comfortable partnering with machine-learning teams to bring ranking models and signals into dependable production systems.\n\n - Can define technical direction in an ambiguous 0→1 environment and independently drive complex work across teams.\n\n - Communicate clearly and make technical decisions grounded in user value, merchant experience, and long-term system health.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"90b069f0-dfd1-48ca-aa8a-c5538b2f34bc","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9e05992f-4625-4073-88fb-5ac9138f4198","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"77476822-9dfd-4b66-8339-f75584dfe262","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"e96c039a-0ecb-4aad-8e45-caa11524644c","title":"Total Rewards Business Partner, APAC","department":"People","team":"Total Rewards","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-03T00:14:41.906+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e96c039a-0ecb-4aad-8e45-caa11524644c","applyUrl":"https://jobs.ashbyhq.com/openai/e96c039a-0ecb-4aad-8e45-caa11524644c/application","descriptionHtml":"About the Team
OpenAI’s Total Rewards team plays a critical role in attracting, rewarding, and retaining world-class talent in support of our mission to ensure artificial general intelligence benefits all of humanity. The team designs and delivers compensation and benefits programs that are competitive, equitable, innovative, and scalable, while balancing global strategy, local market dynamics, employee experience, and long-term sustainability.
About the Role
OpenAI is seeking an APAC Total Rewards Business Partner to lead and support compensation initiatives and provide regional benefits execution and operational support across the region as we continue to expand our global footprint. This role will serve as a key regional partner, helping translate OpenAI’s global Total Rewards strategy into programs and practices that reflect local market needs, regulatory requirements, and the evolving needs of our employees.
In this role, you will partner closely with regional leadership, HR Business Partners, Recruiting, People Operations, Finance, Payroll, Legal, and external partners to design, implement, and manage compensation and benefits programs across APAC. You will operate as both a strategic advisor and hands-on practitioner, balancing global consistency with regional flexibility while maintaining a high bar for employee experience and operational excellence.
This role is based in Singapore and we use a hybrid work model of 3 days in the Singapore office per week.
In this role, you will:
Regional Total Rewards Partnership: Serve as a trusted Total Rewards advisor across APAC, providing strategic and practical guidance on compensation, benefits, market practices, and complex employee matters as the region scales.
Compensation Strategy & Design: Support the development and evolution of base pay structures, incentive programs, equity frameworks, and other compensation programs to ensure competitiveness, internal consistency, and alignment with OpenAI’s global compensation philosophy.
Benefits Execution & Operations: Partner with the International Benefits Lead to support the implementation and ongoing operation of APAC benefits programmes, aligned with agreed priorities and programme designs. Provide regional support for benefits rollouts, vendor coordination, employee communications and operational issue resolution, and surface local insights to inform programme decisions.
Market Benchmarking & Insights: Lead compensation and benefits benchmarking and market analysis across APAC, translating external market developments, regulatory changes, and regional practices into thoughtful recommendations.
Offer Strategy & Pay Decisions: Partner with Recruiting and HRBPs on offer design, compensation decisions, and approvals, balancing market competitiveness, internal equity, global philosophy, and local market considerations.
Program Management & Governance: Support the effective administration and governance of regional Total Rewards programs, ensuring strong controls, data integrity, regulatory compliance, and consistent application of policies and practices.
Employee Experience & Communication: Develop clear, thoughtful communications that help employees and leaders understand and navigate Total Rewards programs, including compensation processes, benefits enrollment, and program changes.
Operational Excellence & Automation: Identify opportunities to simplify, automate, and scale Total Rewards processes and tools while strengthening data integrity, controls, and the overall operating model.
You might thrive in this role if you have:
Total Rewards Expertise: 10+ years of experience in compensation, benefits, or broader Total Rewards, with meaningful experience supporting programs across multiple APAC markets.
Regional Knowledge: Strong understanding of APAC compensation and benefits practices, market dynamics, and regulatory considerations, with the ability to navigate differences across countries and cultures.
Strategic & Analytical Thinking: Strong analytical and problem-solving skills, with the ability to translate complex data, market information, and business needs into clear recommendations.
Communication & Influence: Excellent communication and presentation skills, with demonstrated ability to advise senior leaders and navigate nuanced Total Rewards discussions across different audiences and markets.
Project Management & Execution: Strong organizational and project management capabilities, with the ability to independently manage multiple complex initiatives in a fast-moving environment.
Cross-Functional Collaboration: Proven ability to work effectively across HR, Recruiting, Finance, Legal, Payroll, Operations, and business leadership.
Operational Mindset: A strong orientation toward scalable processes, automation, data integrity, and continuous improvement, with a willingness to work hands-on through complex problems.
Adaptability: Comfort operating in ambiguity and building solutions in an evolving environment where business needs, markets, and organizational structures can change quickly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Total Rewards team plays a critical role in attracting, rewarding, and retaining world-class talent in support of our mission to ensure artificial general intelligence benefits all of humanity. The team designs and delivers compensation and benefits programs that are competitive, equitable, innovative, and scalable, while balancing global strategy, local market dynamics, employee experience, and long-term sustainability.\n\n\n\nAbout the Role\n\nOpenAI is seeking an APAC Total Rewards Business Partner to lead and support compensation initiatives and provide regional benefits execution and operational support across the region as we continue to expand our global footprint. This role will serve as a key regional partner, helping translate OpenAI’s global Total Rewards strategy into programs and practices that reflect local market needs, regulatory requirements, and the evolving needs of our employees.\n\nIn this role, you will partner closely with regional leadership, HR Business Partners, Recruiting, People Operations, Finance, Payroll, Legal, and external partners to design, implement, and manage compensation and benefits programs across APAC. You will operate as both a strategic advisor and hands-on practitioner, balancing global consistency with regional flexibility while maintaining a high bar for employee experience and operational excellence.\n\nThis role is based in Singapore and we use a hybrid work model of 3 days in the Singapore office per week.\n\n\n\nIn this role, you will:\n\n - Regional Total Rewards Partnership: Serve as a trusted Total Rewards advisor across APAC, providing strategic and practical guidance on compensation, benefits, market practices, and complex employee matters as the region scales.\n\n - Compensation Strategy & Design: Support the development and evolution of base pay structures, incentive programs, equity frameworks, and other compensation programs to ensure competitiveness, internal consistency, and alignment with OpenAI’s global compensation philosophy.\n\n - Benefits Execution & Operations: Partner with the International Benefits Lead to support the implementation and ongoing operation of APAC benefits programmes, aligned with agreed priorities and programme designs. Provide regional support for benefits rollouts, vendor coordination, employee communications and operational issue resolution, and surface local insights to inform programme decisions.\n\n - Market Benchmarking & Insights: Lead compensation and benefits benchmarking and market analysis across APAC, translating external market developments, regulatory changes, and regional practices into thoughtful recommendations.\n\n - Offer Strategy & Pay Decisions: Partner with Recruiting and HRBPs on offer design, compensation decisions, and approvals, balancing market competitiveness, internal equity, global philosophy, and local market considerations.\n\n - Program Management & Governance: Support the effective administration and governance of regional Total Rewards programs, ensuring strong controls, data integrity, regulatory compliance, and consistent application of policies and practices.\n\n - Employee Experience & Communication: Develop clear, thoughtful communications that help employees and leaders understand and navigate Total Rewards programs, including compensation processes, benefits enrollment, and program changes.\n\n - Operational Excellence & Automation: Identify opportunities to simplify, automate, and scale Total Rewards processes and tools while strengthening data integrity, controls, and the overall operating model.\n\n\n\nYou might thrive in this role if you have:\n\n - Total Rewards Expertise: 10+ years of experience in compensation, benefits, or broader Total Rewards, with meaningful experience supporting programs across multiple APAC markets.\n\n - Regional Knowledge: Strong understanding of APAC compensation and benefits practices, market dynamics, and regulatory considerations, with the ability to navigate differences across countries and cultures.\n\n - Strategic & Analytical Thinking: Strong analytical and problem-solving skills, with the ability to translate complex data, market information, and business needs into clear recommendations.\n\n - Communication & Influence: Excellent communication and presentation skills, with demonstrated ability to advise senior leaders and navigate nuanced Total Rewards discussions across different audiences and markets.\n\n - Project Management & Execution: Strong organizational and project management capabilities, with the ability to independently manage multiple complex initiatives in a fast-moving environment.\n\n - Cross-Functional Collaboration: Proven ability to work effectively across HR, Recruiting, Finance, Legal, Payroll, Operations, and business leadership.\n\n - Operational Mindset: A strong orientation toward scalable processes, automation, data integrity, and continuous improvement, with a willingness to work hands-on through complex problems.\n\n - Adaptability: Comfort operating in ambiguity and building solutions in an evolving environment where business needs, markets, and organizational structures can change quickly.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1f7c6071-ad3a-4903-9b05-4684f5c1a7c8","title":"Full Stack Software Engineer, Sales Platform","department":"Applied AI","team":"Codex - Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-01T22:23:42.627+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1f7c6071-ad3a-4903-9b05-4684f5c1a7c8","applyUrl":"https://jobs.ashbyhq.com/openai/1f7c6071-ad3a-4903-9b05-4684f5c1a7c8/application","descriptionHtml":"About the Team
The Enterprise Platform Technology (EPT) team builds internal software for OpenAI’s go-to-market teams, helping streamline workflows and improve decision-making. We are building a reliable foundation that other teams can extend with their own applications.
About the Role
As a full-stack Software Engineer on EPT, you will build web applications, integrations, and shared platform capabilities. You will own architecture decisions and partner with business and engineering teams to improve seller workflows and develop intelligent workflow experiences that help teams identify useful next steps.
We’re looking for product-minded engineers who can independently turn complex business needs into full-stack software.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design and deliver full-stack web applications and integrations that support go to market workflows
Define platform and application boundaries that let other teams extend our go to market systems while protecting sensitive data, reliability, and data integrity.
Work with product and business partners to prioritize useful capabilities, including intelligent experiences informed by relevant business context..
You might thrive in this role if you:
5+ years of professional software engineering experience, excluding internships, on product-driven teams.
Experience building large-scale, full-stack software applications in collaboration with cross-functional teams.
Make sound architecture and product decisions for connected systems, with attention to sensitive data, reliability, and maintainability.
Communicate clearly and collaborate across engineering and business teams. The EPT platform uses Python/FastAPI and React, but experience with those specific technologies is not required. Agentic-system experience is a plus, not a requirement.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Enterprise Platform Technology (EPT) team builds internal software for OpenAI’s go-to-market teams, helping streamline workflows and improve decision-making. We are building a reliable foundation that other teams can extend with their own applications.\n\n\n\nAbout the Role\n\nAs a full-stack Software Engineer on EPT, you will build web applications, integrations, and shared platform capabilities. You will own architecture decisions and partner with business and engineering teams to improve seller workflows and develop intelligent workflow experiences that help teams identify useful next steps.\n\nWe’re looking for product-minded engineers who can independently turn complex business needs into full-stack software.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you will:\n\n - Design and deliver full-stack web applications and integrations that support go to market workflows\n\n - Define platform and application boundaries that let other teams extend our go to market systems while protecting sensitive data, reliability, and data integrity.\n\n - Work with product and business partners to prioritize useful capabilities, including intelligent experiences informed by relevant business context..\n\n\n\nYou might thrive in this role if you:\n\n - 5+ years of professional software engineering experience, excluding internships, on product-driven teams.\n\n - Experience building large-scale, full-stack software applications in collaboration with cross-functional teams.\n\n - Make sound architecture and product decisions for connected systems, with attention to sensitive data, reliability, and maintainability.\n\n - Communicate clearly and collaborate across engineering and business teams. The EPT platform uses Python/FastAPI and React, but experience with those specific technologies is not required. Agentic-system experience is a plus, not a requirement.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $455K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $455K","compensationTiers":[{"id":"566b9d6b-e299-4803-8c61-d41d174243f0","tierSummary":"$266K – $455K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ac45db3c-f17a-46d2-ae8c-4ea91a69c8f1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"6255066f-70f9-462b-ac03-51b72dd19740","summary":"$266K – $455K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":455000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":455000}]}},{"id":"a8210588-a178-4afe-91e7-1fa2d269d2e8","title":"Product Manager, Financial Services","department":"Product Management","team":"Product Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-06T20:13:24.418+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a8210588-a178-4afe-91e7-1fa2d269d2e8","applyUrl":"https://jobs.ashbyhq.com/openai/a8210588-a178-4afe-91e7-1fa2d269d2e8/application","descriptionHtml":"OpenAI is building AI products for serious professional work. We’re going deep on finance with a committed team focused on unlocking the potential of AI in this vertical: working closely with industry experts and users to build bespoke solutions that help finance professionals do real work.
OpenAI’s Financial Services team works closely with customers to understand where AI can improve the economics and quality of financial work: faster diligence, broader research coverage, sharper client materials, more accurate models, and better investment analysis. Our work spans workflows across investment banking, equity research, private equity, asset management, wealth management, insurance, and other parts of finance. We bring together OpenAI’s models, financial data, and enterprise knowledge to build products that fit how financial professionals work.
We’re looking for a Product Manager to help define and build OpenAI’s financial services products. Reporting to the GM of Financial Services, you will own product strategy, roadmap, and execution for key experiences, taking them from customer discovery and early prototypes through launch, adoption, and iteration. This is a hands-on role. You will spend time with bankers, investors, analysts, and other finance professionals; build and test early product experiences; and work closely with Engineering, Design, Research, and customer-facing teams to ship. You should have strong judgment about both the product experience and the work it produces. You will also form a vision for how AI can change the financial services space and can translate that into product execution.
Own product strategy and priorities. Work with the GM to identify the most valuable customer problems and translate them into a clear roadmap. Make decisions about what to build, what to defer, and where partners or shared OpenAI capabilities can best meet the need.
Go deep on financial workflows. Sit with customers, observe how they work, and understand the documents they create, data they trust, tools they use, and standards they apply. Use those insights to design experiences that customers return to in their daily work.
Build and ship. Create working prototypes, demos, example outputs, and product requirements using Codex and other OpenAI tools. Partner with Engineering and Design to turn early concepts into reliable products, resolve dependencies, and drive delivery through launch and iteration.
Raise the bar for quality and trust. Work with Research and Engineering to turn real finance tasks and product failures into evaluations, datasets, and model feedback. Define what good looks like across accuracy, source traceability, completeness, and ease of review, while making practical tradeoffs across quality, latency, reliability, and cost.
Make products work inside financial institutions. Translate integration, data-access, privacy, security, and review requirements into product decisions. Work across Legal, Security, Partnerships, and core product teams to address deployment barriers and determine which needs require finance-specific solutions.
Measure results and drive adoption. Define success through task completion, output acceptance, repeat usage, time saved, and business impact. Combine product data, evaluations, and customer feedback to guide investment. Partner with GTM and customer-facing teams on pilots, onboarding, and launches, then use what you learn to improve the product.
Have a track record of taking complex products from discovery through launch and sustained adoption, as a product manager, founder, or builder with substantial product ownership.
Understand financial work well enough to earn credibility with demanding practitioners. You may have built products for financial institutions or worked directly in investment banking, investing, equity research, corporate development, or related fields.
Combine strong product taste with attention to detail. You care about making complex workflows feel simple and can judge both the experience and the quality of its outputs.
Work comfortably with engineers and researchers on model behavior, data quality, integrations, and evaluations. You can distinguish a model limitation from a data, workflow, or product-design problem.
Use AI deeply in your own work and build prototypes to test ideas. You are willing to teach, onboard, debug, and inspect outputs alongside customers.
Know how to choose useful goals and metrics, test assumptions, and change priorities when the evidence changes.
Bring sound judgment about privacy, trust, and accuracy in consequential professional work.
Take ownership in ambiguous situations, drive decisions across teams you do not manage, and communicate clearly. You can set direction and stay close to the details required to ship.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI is building AI products for serious professional work. We’re going deep on finance with a committed team focused on unlocking the potential of AI in this vertical: working closely with industry experts and users to build bespoke solutions that help finance professionals do real work.\n\nOpenAI’s Financial Services team works closely with customers to understand where AI can improve the economics and quality of financial work: faster diligence, broader research coverage, sharper client materials, more accurate models, and better investment analysis. Our work spans workflows across investment banking, equity research, private equity, asset management, wealth management, insurance, and other parts of finance. We bring together OpenAI’s models, financial data, and enterprise knowledge to build products that fit how financial professionals work.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a Product Manager to help define and build OpenAI’s financial services products. Reporting to the GM of Financial Services, you will own product strategy, roadmap, and execution for key experiences, taking them from customer discovery and early prototypes through launch, adoption, and iteration. This is a hands-on role. You will spend time with bankers, investors, analysts, and other finance professionals; build and test early product experiences; and work closely with Engineering, Design, Research, and customer-facing teams to ship. You should have strong judgment about both the product experience and the work it produces. You will also form a vision for how AI can change the financial services space and can translate that into product execution.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own product strategy and priorities. Work with the GM to identify the most valuable customer problems and translate them into a clear roadmap. Make decisions about what to build, what to defer, and where partners or shared OpenAI capabilities can best meet the need.\n\n - Go deep on financial workflows. Sit with customers, observe how they work, and understand the documents they create, data they trust, tools they use, and standards they apply. Use those insights to design experiences that customers return to in their daily work.\n\n - Build and ship. Create working prototypes, demos, example outputs, and product requirements using Codex and other OpenAI tools. Partner with Engineering and Design to turn early concepts into reliable products, resolve dependencies, and drive delivery through launch and iteration.\n\n - Raise the bar for quality and trust. Work with Research and Engineering to turn real finance tasks and product failures into evaluations, datasets, and model feedback. Define what good looks like across accuracy, source traceability, completeness, and ease of review, while making practical tradeoffs across quality, latency, reliability, and cost.\n\n - Make products work inside financial institutions. Translate integration, data-access, privacy, security, and review requirements into product decisions. Work across Legal, Security, Partnerships, and core product teams to address deployment barriers and determine which needs require finance-specific solutions.\n\n - Measure results and drive adoption. Define success through task completion, output acceptance, repeat usage, time saved, and business impact. Combine product data, evaluations, and customer feedback to guide investment. Partner with GTM and customer-facing teams on pilots, onboarding, and launches, then use what you learn to improve the product.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have a track record of taking complex products from discovery through launch and sustained adoption, as a product manager, founder, or builder with substantial product ownership.\n\n - Understand financial work well enough to earn credibility with demanding practitioners. You may have built products for financial institutions or worked directly in investment banking, investing, equity research, corporate development, or related fields.\n\n - Combine strong product taste with attention to detail. You care about making complex workflows feel simple and can judge both the experience and the quality of its outputs.\n\n - Work comfortably with engineers and researchers on model behavior, data quality, integrations, and evaluations. You can distinguish a model limitation from a data, workflow, or product-design problem.\n\n - Use AI deeply in your own work and build prototypes to test ideas. You are willing to teach, onboard, debug, and inspect outputs alongside customers.\n\n - Know how to choose useful goals and metrics, test assumptions, and change priorities when the evidence changes.\n\n - Bring sound judgment about privacy, trust, and accuracy in consequential professional work.\n\n - Take ownership in ambiguous situations, drive decisions across teams you do not manage, and communicate clearly. You can set direction and stay close to the details required to ship.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$401K – $530K","scrapeableCompensationSalarySummary":"$401K - $530K","compensationTiers":[{"id":"aaf51f20-c1bb-4a66-96c2-62d9ef5555a4","tierSummary":"$401K – $530K","title":null,"additionalInformation":null,"components":[{"id":"a1179ba8-cfd0-433c-89c8-f5aeae3cdf1b","summary":"$401K – $530K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":530000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":530000}]}},{"id":"cf83e70e-6949-480f-ad97-df0f22cd0283","title":"Forward Deployed Engineer - London","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-09-25T02:10:00.592+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cf83e70e-6949-480f-ad97-df0f22cd0283","applyUrl":"https://jobs.ashbyhq.com/openai/cf83e70e-6949-480f-ad97-df0f22cd0283/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.
This role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will
Own technical delivery across multiple deployments from first prototype to stable production
Build full-stack systems that deliver customer value and sharpen how we learn
Embed closely with customer teams, understand their needs, and guide adoption of what you build
Scope work, sequence delivery, and remove blockers early
Make trade-offs between scope, speed, and quality; adjust plans to protect delivery
Contribute directly in the code when progress or clarity depends on it
Codify working patterns into tools, playbooks, or building blocks that others can use
Share field feedback that helps Research and Product understand where the models succeed and where they can improve
Keep teams moving through clarity and follow-through
You might thrive in this role if you
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\n\nForward Deployed Engineers (FDEs) lead complex end-to-end deployments of frontier models in production alongside our most strategic customers. You will own discovery, technical scoping, system design, build, and production rollout, partnering directly with customer engineering and domain teams.\n\n\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback that changes product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM teams.\n\n\n\nThis role is based in London. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role you will\n\n - Own technical delivery across multiple deployments from first prototype to stable production\n\n - Build full-stack systems that deliver customer value and sharpen how we learn\n\n - Embed closely with customer teams, understand their needs, and guide adoption of what you build\n\n - Scope work, sequence delivery, and remove blockers early\n\n - Make trade-offs between scope, speed, and quality; adjust plans to protect delivery\n\n - Contribute directly in the code when progress or clarity depends on it\n\n - Codify working patterns into tools, playbooks, or building blocks that others can use\n\n - Share field feedback that helps Research and Product understand where the models succeed and where they can improve\n\n - Keep teams moving through clarity and follow-through\n\n\n\nYou might thrive in this role if you\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade code across frontend and backend using Python, JavaScript, or comparable stacks\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"9cd24517-1055-45fb-a47c-e213452132d4","title":"Ads Marketing Manager, Japan ","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-06T03:16:43.676+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9cd24517-1055-45fb-a47c-e213452132d4","applyUrl":"https://jobs.ashbyhq.com/openai/9cd24517-1055-45fb-a47c-e213452132d4/application","descriptionHtml":"About the team
OpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for businesses to connect with customers in new ways.
The Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.
About the role
As Japan Ads Marketing Manager, you will help build OpenAI’s advertising business in Japan, with a primary focus on growing small and medium-sized advertisers. This is a hands-on, zero-to-one opportunity to establish the programs, agency engagement, and local marketing approaches that will shape our growth in Japan.
You will own the market’s SMB growth strategy and revenue outcomes across acquisition, activation, retention, and expansion—translating a deep understanding of Japanese businesses into programs that help advertisers succeed. You will also partner with Sales and global marketing teams to support large-advertiser engagement through events, activations, and coordinated market initiatives. You will bring local insight to global teams and adapt global capabilities to the needs of the Japanese market.
In this role, you will
Own SMB revenue and growth goals in Japan, translating market opportunities into a focused strategy and measurable marketing programs.
Build acquisition, onboarding, activation, and lifecycle programs that help SMBs launch successfully, see value, and grow their advertising investment.
Identify priority customer segments, verticals, and growth opportunities through customer insight, market analysis, and experimentation.
Recruit, engage, and grow SMB-focused agencies and partners through education, enablement, co-marketing, and scalable programs.
Build awareness and consideration through locally relevant case studies, webinars, events, and educational content, amplified through influencer marketing, owned channels, and paid media.
Partner with Sales to connect marketing programs with customer opportunities and improve handoffs across self-serve and sales-assisted journeys.
Coordinate with Sales and global marketing teams on large-advertiser events, activations, and market engagement.
Adapt global campaigns and programs for Japan, balancing local customer needs with shared resources and capabilities.
Measure commercial impact, test new approaches, and scale programs that improve advertiser acquisition, retention, and revenue.
Bring customer and agency feedback to Product, Ads Engineering, and global teams to inform the advertiser experience and future growth opportunities.
You might thrive in this role if you have
Experience in digital advertising, growth marketing, or advertiser marketing, with a track record of delivering measurable business growth.
Deep understanding of Japan’s advertising market, including SMB needs, agency relationships, and local customer behavior.
Experience building and launching programs from scratch, setting priorities in ambiguity, and moving from strategy to hands-on execution.
Strong knowledge of self-serve advertising and performance marketing, with experience improving acquisition, activation, retention, or expansion.
Experience working with agencies and partners to reach, educate, and grow advertisers.
Strong analytical judgment and the ability to connect customer insight, funnel performance, and experimentation to revenue outcomes.
A track record of working effectively with Sales, Product, and global or regional marketing teams.
Strong communication skills in Japanese and English, with the ability to engage local customers and collaborate across global teams.
Experience that would be especially valuable
Experience at an advertising technology platform such as Google, Meta, or a comparable business.
Experience taking global programs into Japan and using local insights to improve the broader approach.
Experience delivering advertiser events or activations with sales teams, alongside scalable SMB growth programs.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI is building the next generation of advertising for an AI-powered world. As AI changes how people discover information, explore possibilities, and make decisions, we believe this presents a huge opportunity for businesses to connect with customers in new ways.\n\nThe Ads Marketing team is building this opportunity from the ground up. We define how businesses discover OpenAI’s advertising platform, become successful advertisers, and grow their investment over time. Working closely with Product, Ads Engineering, Data Science, and Sales, we combine customer insight, rigorous experimentation, and fast execution to turn early opportunities into scalable growth.\n\n\n\n\nAbout the role\n\nAs Japan Ads Marketing Manager, you will help build OpenAI’s advertising business in Japan, with a primary focus on growing small and medium-sized advertisers. This is a hands-on, zero-to-one opportunity to establish the programs, agency engagement, and local marketing approaches that will shape our growth in Japan.\n\nYou will own the market’s SMB growth strategy and revenue outcomes across acquisition, activation, retention, and expansion—translating a deep understanding of Japanese businesses into programs that help advertisers succeed. You will also partner with Sales and global marketing teams to support large-advertiser engagement through events, activations, and coordinated market initiatives. You will bring local insight to global teams and adapt global capabilities to the needs of the Japanese market.\n\n\n\nIn this role, you will\n\n - Own SMB revenue and growth goals in Japan, translating market opportunities into a focused strategy and measurable marketing programs.\n\n - Build acquisition, onboarding, activation, and lifecycle programs that help SMBs launch successfully, see value, and grow their advertising investment.\n\n - Identify priority customer segments, verticals, and growth opportunities through customer insight, market analysis, and experimentation.\n\n - Recruit, engage, and grow SMB-focused agencies and partners through education, enablement, co-marketing, and scalable programs.\n\n - Build awareness and consideration through locally relevant case studies, webinars, events, and educational content, amplified through influencer marketing, owned channels, and paid media.\n\n - Partner with Sales to connect marketing programs with customer opportunities and improve handoffs across self-serve and sales-assisted journeys.\n\n - Coordinate with Sales and global marketing teams on large-advertiser events, activations, and market engagement.\n\n - Adapt global campaigns and programs for Japan, balancing local customer needs with shared resources and capabilities.\n\n - Measure commercial impact, test new approaches, and scale programs that improve advertiser acquisition, retention, and revenue.\n\n - Bring customer and agency feedback to Product, Ads Engineering, and global teams to inform the advertiser experience and future growth opportunities.\n \n \n \n\nYou might thrive in this role if you have\n\n - Experience in digital advertising, growth marketing, or advertiser marketing, with a track record of delivering measurable business growth.\n\n - Deep understanding of Japan’s advertising market, including SMB needs, agency relationships, and local customer behavior.\n\n - Experience building and launching programs from scratch, setting priorities in ambiguity, and moving from strategy to hands-on execution.\n\n - Strong knowledge of self-serve advertising and performance marketing, with experience improving acquisition, activation, retention, or expansion.\n\n - Experience working with agencies and partners to reach, educate, and grow advertisers.\n\n - Strong analytical judgment and the ability to connect customer insight, funnel performance, and experimentation to revenue outcomes.\n\n - A track record of working effectively with Sales, Product, and global or regional marketing teams.\n\n - Strong communication skills in Japanese and English, with the ability to engage local customers and collaborate across global teams.\n\n\n\n\nExperience that would be especially valuable\n\n - Experience at an advertising technology platform such as Google, Meta, or a comparable business.\n\n - Experience taking global programs into Japan and using local insights to improve the broader approach.\n\n - Experience delivering advertiser events or activations with sales teams, alongside scalable SMB growth programs.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e6e5e4b6-a1d9-4a4e-beef-8d3befef08c0","title":"Android Engineer, Plugin Developer Platform","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-05T22:54:02.157+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e6e5e4b6-a1d9-4a4e-beef-8d3befef08c0","applyUrl":"https://jobs.ashbyhq.com/openai/e6e5e4b6-a1d9-4a4e-beef-8d3befef08c0/application","descriptionHtml":"About the Team
The Plugin Developer Platform team builds the APIs, SDKs, and tools that let people extend ChatGPT and Codex. We work on plugins, connectors, the Model Context Protocol (MCP), and interactive apps.
We want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work covers plugin creation and publishing, the systems that run plugins across our products, and open standards that developers can build on.
About the Role
We’re looking for an experienced Android engineer to bring plugins, connectors, and interactive apps to life on mobile. You’ll build the Android experiences and platform foundations that help developers extend ChatGPT and help users discover and use those capabilities from their devices.
You’ll work across native Android interfaces, developer-facing APIs, and the systems that support extensibility on mobile. You’ll collaborate closely with product, design, and platform engineers, owning features from early exploration through implementation, launch, and iteration.
You’ll also engage directly with developers and partners to understand how their workflows translate to Android. Their experience will inform the interfaces and abstractions you build, the problems you prioritize, and the tradeoffs you make.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Build Android experiences for plugins, connectors, and interactive apps within ChatGPT.
Develop reusable Android components and interfaces that support a growing ecosystem of developer-built experiences.
Partner with platform engineers to connect native mobile experiences with APIs, SDKs, and backend systems.
Work with developers and partners to identify integration challenges and improve the experience of building for mobile.
Improve app performance, reliability, architecture, testing, and developer tooling.
Own projects from initial requirements through release, measurement, and iteration.
You might thrive in this role if you:
Have deep experience building Android applications using Kotlin and modern Android development frameworks.
Have shipped consumer-facing mobile products at scale and care deeply about performance, quality, and user experience.
Bring a platform mindset and enjoy designing reusable interfaces and abstractions that other developers build on.
Enjoy collaborating across engineering, product, and design, and working directly with developers and partners.
Are excited about bringing AI-powered tools and extensible experiences to mobile.
Thrive in fast-moving environments where you help define both product and technical direction.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Plugin Developer Platform team builds the APIs, SDKs, and tools that let people extend ChatGPT and Codex. We work on plugins, connectors, the Model Context Protocol (MCP), and interactive apps.\n\nWe want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work covers plugin creation and publishing, the systems that run plugins across our products, and open standards that developers can build on.\n\n\nAbout the Role\n\nWe’re looking for an experienced Android engineer to bring plugins, connectors, and interactive apps to life on mobile. You’ll build the Android experiences and platform foundations that help developers extend ChatGPT and help users discover and use those capabilities from their devices.\n\nYou’ll work across native Android interfaces, developer-facing APIs, and the systems that support extensibility on mobile. You’ll collaborate closely with product, design, and platform engineers, owning features from early exploration through implementation, launch, and iteration.\n\nYou’ll also engage directly with developers and partners to understand how their workflows translate to Android. Their experience will inform the interfaces and abstractions you build, the problems you prioritize, and the tradeoffs you make.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you will:\n\n - Build Android experiences for plugins, connectors, and interactive apps within ChatGPT.\n\n - Develop reusable Android components and interfaces that support a growing ecosystem of developer-built experiences.\n\n - Partner with platform engineers to connect native mobile experiences with APIs, SDKs, and backend systems.\n\n - Work with developers and partners to identify integration challenges and improve the experience of building for mobile.\n\n - Improve app performance, reliability, architecture, testing, and developer tooling.\n\n - Own projects from initial requirements through release, measurement, and iteration.\n \n\nYou might thrive in this role if you:\n\n - Have deep experience building Android applications using Kotlin and modern Android development frameworks.\n\n - Have shipped consumer-facing mobile products at scale and care deeply about performance, quality, and user experience.\n\n - Bring a platform mindset and enjoy designing reusable interfaces and abstractions that other developers build on.\n\n - Enjoy collaborating across engineering, product, and design, and working directly with developers and partners.\n\n - Are excited about bringing AI-powered tools and extensible experiences to mobile.\n\n - Thrive in fast-moving environments where you help define both product and technical direction.\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $385K","compensationTiers":[{"id":"c196edf7-2470-40e9-b9ca-aee4bfc922d1","tierSummary":"$185K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"fa02ff72-08be-46d8-afff-abbbb0a83cef","summary":"$185K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":385000},{"id":"652567a8-cf0d-4a23-b558-d577933fff25","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5e5e7ff9-f733-418d-9188-75c988142a17","title":"Payroll Initiatives Lead","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-05T23:43:49.253+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5e5e7ff9-f733-418d-9188-75c988142a17","applyUrl":"https://jobs.ashbyhq.com/openai/5e5e7ff9-f733-418d-9188-75c988142a17/application","descriptionHtml":"About the Team
OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission.
OpenAI’s Payroll team is responsible for ensuring timely, accurate, and compliant payroll processing while supporting the company’s growth and strategic initiatives.
About the Role
At OpenAI, payroll is not a back-office function — it is mission-critical infrastructure. We are seeking a Payroll Initiatives Lead with broad, end-to-end payroll experience to scale the payroll ecosystem in support of one of the world’s fastest-growing and most technically sophisticated organizations. This role will apply that expertise to high-value processes, strategic initiatives, and complex business needs beyond day-to-day payroll processing.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead payroll integrations for global M&A transactions, coordinating payroll activities from transition planning through stabilization.
Partner with acquired companies to complete final payrolls accurately and on time, including equity, variable compensation, final pay, and other deal-related payments.
Integrate acquired employees into OpenAI’s payroll systems, processes, controls, and service model while maintaining continuity of pay.
Oversee the closure of legacy payroll systems and ensure accurate, compliant year-end processing and reporting.
Develop and improve global payment-processing capabilities that support employees across multiple countries and payment types.
Lead global payroll system and provider integrations, ensuring data integrity and effective upstream and downstream connections.
Partner across Payroll, Finance, Tax, Legal, People, Equity, and other teams to deliver strategic initiatives and resolve complex operational challenges.
Identify risks, strengthen controls, and automate repeatable processes that enable payroll operations to scale with the company.
You might thrive in this role if you have:
8+ years of progressive experience in payroll operations, preferably in a fast-paced or high-growth environment.
Strong working knowledge of global payroll regulations and standard best practices.
Experience leading M&A payroll integrations.
Hands-on experience with Workday Payroll or other large HCM/global payroll systems; Broad systems experience is a plus.
Ability to independently manage priorities, take ownership of outcomes, and deliver high-quality work under tight deadlines.
Strong analytical and problem-solving skills with excellent attention to detail.
Clear and concise communication skills, with the ability to partner effectively with internal and external stakeholders.
Bachelor's degree in Finance, Accounting, HR, or a related field, or equivalent practical experience. CPP certification is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission.\n\nOpenAI’s Payroll team is responsible for ensuring timely, accurate, and compliant payroll processing while supporting the company’s growth and strategic initiatives.\n\n\n\nAbout the Role\n\nAt OpenAI, payroll is not a back-office function — it is mission-critical infrastructure. We are seeking a Payroll Initiatives Lead with broad, end-to-end payroll experience to scale the payroll ecosystem in support of one of the world’s fastest-growing and most technically sophisticated organizations. This role will apply that expertise to high-value processes, strategic initiatives, and complex business needs beyond day-to-day payroll processing.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Lead payroll integrations for global M&A transactions, coordinating payroll activities from transition planning through stabilization.\n\n - Partner with acquired companies to complete final payrolls accurately and on time, including equity, variable compensation, final pay, and other deal-related payments.\n\n - Integrate acquired employees into OpenAI’s payroll systems, processes, controls, and service model while maintaining continuity of pay.\n\n - Oversee the closure of legacy payroll systems and ensure accurate, compliant year-end processing and reporting.\n\n - Develop and improve global payment-processing capabilities that support employees across multiple countries and payment types.\n\n - Lead global payroll system and provider integrations, ensuring data integrity and effective upstream and downstream connections.\n\n - Partner across Payroll, Finance, Tax, Legal, People, Equity, and other teams to deliver strategic initiatives and resolve complex operational challenges.\n\n - Identify risks, strengthen controls, and automate repeatable processes that enable payroll operations to scale with the company.\n\n\n\nYou might thrive in this role if you have:\n\n - 8+ years of progressive experience in payroll operations, preferably in a fast-paced or high-growth environment.\n\n - Strong working knowledge of global payroll regulations and standard best practices.\n\n - Experience leading M&A payroll integrations.\n\n - Hands-on experience with Workday Payroll or other large HCM/global payroll systems; Broad systems experience is a plus.\n\n - Ability to independently manage priorities, take ownership of outcomes, and deliver high-quality work under tight deadlines.\n\n - Strong analytical and problem-solving skills with excellent attention to detail.\n\n - Clear and concise communication skills, with the ability to partner effectively with internal and external stakeholders.\n\n - Bachelor's degree in Finance, Accounting, HR, or a related field, or equivalent practical experience. CPP certification is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$221K – $245K • Offers Equity","scrapeableCompensationSalarySummary":"$221K - $245K","compensationTiers":[{"id":"57e351ce-445f-4464-9d97-15830f87c34d","tierSummary":"$221K – $245K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"666916cc-9069-462d-98f4-f061bea9f2ee","summary":"$221K – $245K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":245000},{"id":"b4cab430-dd98-4f3f-be35-a66971f9678d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":221000,"maxValue":245000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"fecac6f9-2b94-454e-95ef-80d9b7abeb5a","title":"Account Director, Large Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-06T07:14:22.426+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/openai/fecac6f9-2b94-454e-95ef-80d9b7abeb5a","applyUrl":"https://jobs.ashbyhq.com/openai/fecac6f9-2b94-454e-95ef-80d9b7abeb5a/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
10+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$2M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you'll:\n\n - Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\nWe're seeking someone with experience including:\n\n - 10+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$2M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n You might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"12d722f9-79da-4d92-a34b-52619146f5da","title":"Legal Contract Manager, Public Sector","department":"Legal","team":"Legal","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-05T23:23:38.089+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/12d722f9-79da-4d92-a34b-52619146f5da","applyUrl":"https://jobs.ashbyhq.com/openai/12d722f9-79da-4d92-a34b-52619146f5da/application","descriptionHtml":"About the team
OpenAI’s Legal team plays a crucial role in advancing our mission by tackling innovative and fundamental legal issues in AI. The team includes professionals from diverse legal fields—technology, AI, government contracting, privacy, IP, corporate, employment, tax, regulatory, and litigation—who collaborate closely with colleagues across the company.
If you are passionate about helping bring cutting-edge AI technology to the public sector while navigating complex legal and regulatory landscapes, you’ll thrive here.
About the role
We’re seeking a Legal Contracts Manager to support OpenAI for Government’s growing public sector business. This role will manage a wide range of contracting activities with U.S. federal, state, and local government customers and partners.
This role will partner closely with our legal, go-to-market, capture/proposals, and other teams to negotiate agreements, administer existing contracts, establish compliance mechanisms, and generally support the full lifecycle of contract performance. This role requires deep familiarity with government contracting, exceptional attention to detail, and the ability to operate with speed and sound judgment in a fast-moving environment.
This position reports to our Associate General Counsel, Head of Public Sector Legal and is based in Washington D.C.
This role will:
Manage the full contract lifecycle for government agreements, including NDAs, services agreements, teaming agreements, subcontracts, and order forms.
Negotiate contracts with federal, state, and local agencies and government integrators, balancing risk management with business objectives.
Ensure ongoing compliance with contract requirements, including flow-down clauses, reporting obligations, and government-specific certifications (e.g., FAR/DFARS, FedRAMP, CMMC, NIST 800-171).
Support contract pursuits and proposals, including review of RFP/RFQ terms, development of compliance matrices, and coordination of required representations and certifications.
Coordinate with internal stakeholders—Legal, Finance, Security, Capture/Proposals, and Product—to ensure contract terms align with OpenAI’s technical capabilities, pricing structures, and security/compliance frameworks.
Maintain contract records and manage data related to key terms, renewals, and deliverables.
Develop scalable contracting processes and playbooks to streamline government sales while managing legal and regulatory risk.
Monitor regulatory developments and advise on implications for government contracts and compliance programs.
We're seeking someone with experience including:
7+ years of experience in government contracting, contract management, or technology transactions, with significant exposure to U.S. federal acquisition regulations (FAR/DFARS).
JD, law degree, or relevant contract management certification (e.g., NCMA CPCM/CCCM) preferred but not required.
Active U.S. Government TS/SCI clearance.
Strong background negotiating and managing agreements with U.S. government agencies or prime contractors.
Familiarity with public sector compliance frameworks (e.g., FedRAMP, NIST 800-171, CMMC, ITAR/EAR, government data rights).
Demonstrated ability to operate with autonomy and sound judgment in highly technical, fast-moving environments.
Demonstrated experience using artificial intelligence tools to automate legal and compliance workflows.
Exceptional organizational skills and attention to detail, with experience managing complex contract portfolios.
Excellent written and verbal communication skills, with an ability to distill complex regulatory requirements into actionable guidance for business teams.
Experience working in a high-growth technology company or government integrator is a strong plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Legal team plays a crucial role in advancing our mission by tackling innovative and fundamental legal issues in AI. The team includes professionals from diverse legal fields—technology, AI, government contracting, privacy, IP, corporate, employment, tax, regulatory, and litigation—who collaborate closely with colleagues across the company.\n\nIf you are passionate about helping bring cutting-edge AI technology to the public sector while navigating complex legal and regulatory landscapes, you’ll thrive here.\n\n\n\nAbout the role\n\nWe’re seeking a Legal Contracts Manager to support OpenAI for Government’s growing public sector business. This role will manage a wide range of contracting activities with U.S. federal, state, and local government customers and partners.\n\n\nThis role will partner closely with our legal, go-to-market, capture/proposals, and other teams to negotiate agreements, administer existing contracts, establish compliance mechanisms, and generally support the full lifecycle of contract performance. This role requires deep familiarity with government contracting, exceptional attention to detail, and the ability to operate with speed and sound judgment in a fast-moving environment.\n\nThis position reports to our Associate General Counsel, Head of Public Sector Legal and is based in Washington D.C.\n\n\n\nThis role will:\n\n - Manage the full contract lifecycle for government agreements, including NDAs, services agreements, teaming agreements, subcontracts, and order forms.\n\n - Negotiate contracts with federal, state, and local agencies and government integrators, balancing risk management with business objectives.\n\n - Ensure ongoing compliance with contract requirements, including flow-down clauses, reporting obligations, and government-specific certifications (e.g., FAR/DFARS, FedRAMP, CMMC, NIST 800-171).\n\n - Support contract pursuits and proposals, including review of RFP/RFQ terms, development of compliance matrices, and coordination of required representations and certifications.\n\n - Coordinate with internal stakeholders—Legal, Finance, Security, Capture/Proposals, and Product—to ensure contract terms align with OpenAI’s technical capabilities, pricing structures, and security/compliance frameworks.\n\n - Maintain contract records and manage data related to key terms, renewals, and deliverables.\n\n - Develop scalable contracting processes and playbooks to streamline government sales while managing legal and regulatory risk.\n\n - Monitor regulatory developments and advise on implications for government contracts and compliance programs.\n\n\n\nWe're seeking someone with experience including:\n\n - 7+ years of experience in government contracting, contract management, or technology transactions, with significant exposure to U.S. federal acquisition regulations (FAR/DFARS).\n\n - JD, law degree, or relevant contract management certification (e.g., NCMA CPCM/CCCM) preferred but not required.\n\n - Active U.S. Government TS/SCI clearance.\n\n - Strong background negotiating and managing agreements with U.S. government agencies or prime contractors.\n\n - Familiarity with public sector compliance frameworks (e.g., FedRAMP, NIST 800-171, CMMC, ITAR/EAR, government data rights).\n\n - Demonstrated ability to operate with autonomy and sound judgment in highly technical, fast-moving environments.\n\n - Demonstrated experience using artificial intelligence tools to automate legal and compliance workflows.\n\n - Exceptional organizational skills and attention to detail, with experience managing complex contract portfolios.\n\n - Excellent written and verbal communication skills, with an ability to distill complex regulatory requirements into actionable guidance for business teams.\n\n - Experience working in a high-growth technology company or government integrator is a strong plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"d6d79370-f418-422c-8b32-1a74c5fbae41","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"874f2bc7-c921-449e-a662-4aacbc421383","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"4e6b3ea8-77b1-44e3-909f-5633a508c45e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5d5a4116-b409-4676-b357-7094ad87d15d","title":"Internal Communications Lead, Enterprise & Growth","department":"Communications","team":"Communications","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-05T23:09:57.908+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5d5a4116-b409-4676-b357-7094ad87d15d","applyUrl":"https://jobs.ashbyhq.com/openai/5d5a4116-b409-4676-b357-7094ad87d15d/application","descriptionHtml":"OpenAI’s mission is to ensure that AGI benefits all of humanity.
Our Communications team supports OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Internal Communications team aims to create clarity, trust, and shared understanding that inspires our employees to do their best work. We partner across the company to craft clear, compelling narratives about what’s being built, why it matters, how it aligns to our strategy, and most importantly, how it advances our mission.
We are looking for an experienced internal communications leader to own the strategy for our Enterprise & Growth portfolio, spanning B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, Commerce, and Consumer Verticals. These teams are changing how businesses operate, bringing AI into working life, and expanding access to its benefits. This work is central to our mission of ensuring AGI benefits all of humanity: helping people and businesses everywhere put AI to use in ways that improve their lives and livelihoods.
You will have the opportunity to work closely with executives to help employees understand where the business is going, why decisions are being made, and how their work ladders up. You will draw on a deep understanding of the teams you support and leverage strong relationships across the company to shape the communications approach and deliver the writing and programs that bring it to life.
A central part of this role is helping employees understand how our technology reaches people and businesses – and what we learn when they use it. You will bring user and customer experiences into companywide conversations, help employees understand the products and capabilities we’re building for businesses and the problems they solve, and help leaders communicate through rapid growth and change.
We’re looking for someone with sharp editorial instincts, boundless creative ambition, and the sound judgment to handle sensitive, confidential, and consequential work with care. You should be equally comfortable setting the communications direction, writing an executive message that addresses what’s on employees’ minds directly and transparently, and hosting a live conversation that invites candid questions and open discussion.
OpenAI is a unique and fast-moving working environment. Priorities can shift quickly, and important work often begins before every detail is settled. You will often need to get up to speed on unfamiliar topics, recommend a path with incomplete information, and adjust as decisions evolve. We’re looking for a pro who takes initiative, understands what matters to employees, and anticipates tough questions and pain points early enough to help leaders address them.
This role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Set and deliver the communications strategy for Enterprise & Growth. Understand the portfolio’s priorities, identify where communications can make a difference, and lead programs from initial recommendation through execution and evaluation.
Advise senior leaders and shape their communications. Develop leadership updates, narratives, and presentations. Offer clear recommendations on framing, timing, and delivery, holding a high bar for accuracy, clarity, and transparency with employees.
Guide communications through complex and sensitive changes. Develop plans for leadership transitions, organizational changes, and evolving business priorities. Work with People, Legal, External Comms, and XFN partners to explain decisions, prepare leadership, and address questions employees are likely to have.
Lead company-wide user and customer storytelling. Build programs that show how people and organizations use our technology, how it benefits them, and what employees can learn from their experiences. Develop creative formats that bring these stories to life, encourage engagement, and spark new ideas for what we could build next.
Bring employee perspectives into communications decisions. Synthesize questions and feedback from Slack, leadership forums, and other channels. Help leaders understand where employees need more context, recommend responses, and assess whether communications are improving understanding, morale, and trust.
Keep work moving as priorities change. Move quickly, adapt as new information comes in, and keep everyone involved informed about decisions and next steps. Respond to feedback, adjust course without losing momentum, and bring a constructive, collaborative attitude to challenging moments.
Strengthen the broader Internal Communications function. Contribute to shared priorities, provide thoughtful ideas and feedback, and turn successful approaches into practices others can use.
10+ years of relevant experience in internal or executive communications, marketing communications, operations, or a related field, with demonstrated ownership of complex communications programs. People Management experience (1-2 years minimum) is required.
Experience advising senior leaders. You have built trust through preparation, discretion, and thoughtful and strategic recommendations, and can navigate disagreement with confidence and utmost respect.
Excellent writing and editorial judgment. You can explain business strategy and complicated decisions clearly, adapt to different leadership voices, and identify the details that make a message trustworthy and credible. You can produce strong work on a short timeline and incorporate detailed feedback without losing the purpose/“the why” of the message.
Curiosity about how businesses grow and how people use technology. You can connect commercial priorities, product developments, and customer experiences to our mission and the questions and themes employees care about.
Strong program leadership, ownership, and adaptability. You bring structure to ambiguous work and carry it through with limited direction. You can move between strategic planning and hands-on execution, learn an unfamiliar part of the business quickly, and revise your approach when new information changes the picture.
Sound judgment and resilience under pressure. You stay constructive, collaborative, and solutions-oriented through compressed timelines, candid feedback, and changes in direction. You can rethink a draft or plan quickly, raise concerns early, and make thoughtful decisions about when to move and when to pause for more context. Your partners have deep trust in your judgment and look forward to working with you on the most challenging projects.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to ensure that AGI benefits all of humanity.\n\nOur Communications team supports OpenAI’s mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI. The Internal Communications team aims to create clarity, trust, and shared understanding that inspires our employees to do their best work. We partner across the company to craft clear, compelling narratives about what’s being built, why it matters, how it aligns to our strategy, and most importantly, how it advances our mission.\n\n\n\n\nABOUT THE ROLE\n\nWe are looking for an experienced internal communications leader to own the strategy for our Enterprise & Growth portfolio, spanning B2B, Revenue, Partnerships, Marketing, Enterprise Engineering, Ads, Commerce, and Consumer Verticals. These teams are changing how businesses operate, bringing AI into working life, and expanding access to its benefits. This work is central to our mission of ensuring AGI benefits all of humanity: helping people and businesses everywhere put AI to use in ways that improve their lives and livelihoods.\n\nYou will have the opportunity to work closely with executives to help employees understand where the business is going, why decisions are being made, and how their work ladders up. You will draw on a deep understanding of the teams you support and leverage strong relationships across the company to shape the communications approach and deliver the writing and programs that bring it to life.\n\nA central part of this role is helping employees understand how our technology reaches people and businesses – and what we learn when they use it. You will bring user and customer experiences into companywide conversations, help employees understand the products and capabilities we’re building for businesses and the problems they solve, and help leaders communicate through rapid growth and change.\n\nWe’re looking for someone with sharp editorial instincts, boundless creative ambition, and the sound judgment to handle sensitive, confidential, and consequential work with care. You should be equally comfortable setting the communications direction, writing an executive message that addresses what’s on employees’ minds directly and transparently, and hosting a live conversation that invites candid questions and open discussion.\n\nOpenAI is a unique and fast-moving working environment. Priorities can shift quickly, and important work often begins before every detail is settled. You will often need to get up to speed on unfamiliar topics, recommend a path with incomplete information, and adjust as decisions evolve. We’re looking for a pro who takes initiative, understands what matters to employees, and anticipates tough questions and pain points early enough to help leaders address them.\n\nThis role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Set and deliver the communications strategy for Enterprise & Growth. Understand the portfolio’s priorities, identify where communications can make a difference, and lead programs from initial recommendation through execution and evaluation.\n\n - Advise senior leaders and shape their communications. Develop leadership updates, narratives, and presentations. Offer clear recommendations on framing, timing, and delivery, holding a high bar for accuracy, clarity, and transparency with employees.\n\n - Guide communications through complex and sensitive changes. Develop plans for leadership transitions, organizational changes, and evolving business priorities. Work with People, Legal, External Comms, and XFN partners to explain decisions, prepare leadership, and address questions employees are likely to have.\n\n - Lead company-wide user and customer storytelling. Build programs that show how people and organizations use our technology, how it benefits them, and what employees can learn from their experiences. Develop creative formats that bring these stories to life, encourage engagement, and spark new ideas for what we could build next.\n\n - Bring employee perspectives into communications decisions. Synthesize questions and feedback from Slack, leadership forums, and other channels. Help leaders understand where employees need more context, recommend responses, and assess whether communications are improving understanding, morale, and trust.\n\n - Keep work moving as priorities change. Move quickly, adapt as new information comes in, and keep everyone involved informed about decisions and next steps. Respond to feedback, adjust course without losing momentum, and bring a constructive, collaborative attitude to challenging moments.\n\n - Strengthen the broader Internal Communications function. Contribute to shared priorities, provide thoughtful ideas and feedback, and turn successful approaches into practices others can use.\n\n\n\n\nYOU WILL THRIVE IN THIS ROLE IF YOU HAVE:\n\n - 10+ years of relevant experience in internal or executive communications, marketing communications, operations, or a related field, with demonstrated ownership of complex communications programs. People Management experience (1-2 years minimum) is required.\n\n - Experience advising senior leaders. You have built trust through preparation, discretion, and thoughtful and strategic recommendations, and can navigate disagreement with confidence and utmost respect.\n\n - Excellent writing and editorial judgment. You can explain business strategy and complicated decisions clearly, adapt to different leadership voices, and identify the details that make a message trustworthy and credible. You can produce strong work on a short timeline and incorporate detailed feedback without losing the purpose/“the why” of the message.\n\n - Curiosity about how businesses grow and how people use technology. You can connect commercial priorities, product developments, and customer experiences to our mission and the questions and themes employees care about.\n\n - Strong program leadership, ownership, and adaptability. You bring structure to ambiguous work and carry it through with limited direction. You can move between strategic planning and hands-on execution, learn an unfamiliar part of the business quickly, and revise your approach when new information changes the picture.\n\n - Sound judgment and resilience under pressure. You stay constructive, collaborative, and solutions-oriented through compressed timelines, candid feedback, and changes in direction. You can rethink a draft or plan quickly, raise concerns early, and make thoughtful decisions about when to move and when to pause for more context. Your partners have deep trust in your judgment and look forward to working with you on the most challenging projects.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"12aa2722-f151-4ce0-8957-9ea14e556ab5","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"fab4d897-5621-47d5-8758-344fc6dcc11f","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"ee58ee4a-d2aa-45e3-ad0e-32c1bc62781b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a23a49a6-0c20-4cb3-8ffd-4881f5914474","title":"Deployment Lead, FDE - SF","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-06T23:20:38.239+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a23a49a6-0c20-4cb3-8ffd-4881f5914474","applyUrl":"https://jobs.ashbyhq.com/openai/a23a49a6-0c20-4cb3-8ffd-4881f5914474/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the Role
You will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.
You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.
Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).
This is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role, you will:
Own the technical delivery plan for multiple interdependent work streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.
Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.
Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.
Partner with Product and Research so platform components and research work streams land in time to support deployment goals.
Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.
Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.
Shape how we engage Financial Services customers
You’ll thrive in this role if you:
Bring 7+ years of customer‑facing technical delivery leadership
Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.
Excel in high ambiguity environments. Know how to simplify complex and dynamic work.
Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.
Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.
Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.
Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.
You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.
Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the Role\n\nYou will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals.\n\nYou will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities.\n\nSuccess will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures).\n\nThis is a high-trust, high-autonomy role. Success requires deep technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role, you will:\n\n - Own the technical delivery plan for multiple interdependent work streams. Translate business objectives into a roadmap with milestones, dependencies, and acceptance criteria.\n\n - Run day-to-day engineering execution. Track and drive delivery across OpenAI FDE and customer teams. Keep progress unblocked and sequenced. Make real-time trade-offs on scope and priority to protect the critical path.\n\n - Embed with customer teams to land production deployments and drive adoption. Map workflows, shape tools/integrations, and translate requirements into a delivery plan. Lead onboarding, adoption, and change management.\n\n - Partner with Product and Research so platform components and research work streams land in time to support deployment goals.\n\n - Codify solution patterns and evals. Extract reusable patterns and package field signals to improve product and models.\n\n - Own value cases and ROI. Set impact hypotheses, baselines, and KPIs; run pre-/post-deployment measurement and report to exec sponsors.\n\n - Shape how we engage Financial Services customers\n\n\nYou’ll thrive in this role if you:\n\n - Bring 7+ years of customer‑facing technical delivery leadership \n\n - Track record of successfully leading large, complex, high-stakes customer engagements where customer outcomes depended on tight coordination and fast decision making, ideally involving AI.\n\n - Excel in high ambiguity environments. Know how to simplify complex and dynamic work.\n\n - Move fluidly between system level understanding and execution level detail; can dive into customer workflows/data, map constraints, sketch architectures and move ambiguous problems to shipped systems.\n\n - Think strategically and pattern-match. Able to step back from execution detail, recognise broader trends across deployments, and connect customer needs to scalable, reusable solutions.\n\n - Have strong technical fluency and sharp sequencing instincts. Confident discussing technical details, pressure-testing architectures, and making trade-offs.\n\n - Have shipped AI/LLM systems. You understand solution patterns, integration basics, and production pitfalls.\n\n - You’re a translator with executive presence. You make complex technical trade-offs legible to business leaders and convert strategy into day-to-day technical execution.\n\n - Enjoy being onsite with customers to accelerate delivery (often 25-50%, sometimes higher).\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $294K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $294K","compensationTiers":[{"id":"c28a77ea-357c-4fb8-a6f1-a0f26222316d","tierSummary":"$230K – $294K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"288313a3-8666-441c-ae64-8e479e10ef32","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"1c28c51e-3b98-4a68-84b5-755996d26c8d","summary":"$230K – $294K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":294000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":294000}]}},{"id":"4f0d64b8-bfa7-4c30-9972-a10d74b49075","title":"Software Engineer, Life Sciences","department":"Life Sciences","team":"Life Sciences","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-06T23:58:11.643+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4f0d64b8-bfa7-4c30-9972-a10d74b49075","applyUrl":"https://jobs.ashbyhq.com/openai/4f0d64b8-bfa7-4c30-9972-a10d74b49075/application","descriptionHtml":"Life sciences is one of the clearest areas where advances in intelligence can meaningfully benefit the world at large. The OpenAI Life Sciences team works at the intersection of advancing frontier life sciences model capabilities and building products to help scientists accelerate their research and leverage the full potential of AI for scientific work.
We’re building platforms that connect model intelligence with practical scientific workflows. Our work covers workflows from next-gen sequencing analysis to designing new drugs, helping scientists run computational workloads as well as access laboratory services. By making these capabilities more accessible and useful, we aim to improve early discovery and support downstream progress in drug development.
We’re looking for experienced full-stack product engineers with strong backend skills to join our growing Life Sciences team.
This is an individual contributor role with substantial ownership. You’ll help define products, design systems, and ship experiences that connect scientists with AI capabilities and laboratory workflows. You’ll work across the stack, partnering with researchers, scientists, and infrastructure engineers to turn complex needs into reliable, intuitive products.
We value strong engineering fundamentals, product judgment, and experience shipping to large user bases. Life sciences experience is helpful, but you don’t need a scientific background to make a meaningful contribution.
Design backend services, APIs, and integrations that connect users with models, scientific tools, and laboratory services.
Create intuitive interfaces that help scientists navigate complex workflows.
Own projects from problem definition and technical design through launch, operation, and iteration.
Work with scientific and research partners to identify user needs and prioritize valuable product improvements.
Partner with dedicated infrastructure engineers on performance, reliability, and scaling.
Make thoughtful engineering decisions that balance speed, quality, and long-term maintainability.
Have strong software engineering fundamentals and depth in backend development, alongside the ability to build across the stack.
Have shipped and operated products used by large user bases.
Bring strong product sense and can translate ambiguous needs into useful software.
Work autonomously, make sound technical decisions, and drive projects forward with limited direction.
Enjoy hands-on building and taking ownership within a lean team.
Are excited about advances in AI and how they could change scientific work.
Learn unfamiliar domains quickly and collaborate effectively with scientific and technical partners.
Building AI applications, model-serving integrations, or inference platforms.
Developing marketplaces or products that coordinate services and complex workflows.
Taking new products from early concepts through launch and adoption.
Working with scientific tools, research data, or laboratory systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nLife sciences is one of the clearest areas where advances in intelligence can meaningfully benefit the world at large. The OpenAI Life Sciences team works at the intersection of advancing frontier life sciences model capabilities and building products to help scientists accelerate their research and leverage the full potential of AI for scientific work.\n\nWe’re building platforms that connect model intelligence with practical scientific workflows. Our work covers workflows from next-gen sequencing analysis to designing new drugs, helping scientists run computational workloads as well as access laboratory services. By making these capabilities more accessible and useful, we aim to improve early discovery and support downstream progress in drug development.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for experienced full-stack product engineers with strong backend skills to join our growing Life Sciences team.\n\nThis is an individual contributor role with substantial ownership. You’ll help define products, design systems, and ship experiences that connect scientists with AI capabilities and laboratory workflows. You’ll work across the stack, partnering with researchers, scientists, and infrastructure engineers to turn complex needs into reliable, intuitive products.\n\nWe value strong engineering fundamentals, product judgment, and experience shipping to large user bases. Life sciences experience is helpful, but you don’t need a scientific background to make a meaningful contribution.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Design backend services, APIs, and integrations that connect users with models, scientific tools, and laboratory services.\n\n - Create intuitive interfaces that help scientists navigate complex workflows.\n\n - Own projects from problem definition and technical design through launch, operation, and iteration.\n\n - Work with scientific and research partners to identify user needs and prioritize valuable product improvements.\n\n - Partner with dedicated infrastructure engineers on performance, reliability, and scaling.\n\n - Make thoughtful engineering decisions that balance speed, quality, and long-term maintainability.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have strong software engineering fundamentals and depth in backend development, alongside the ability to build across the stack.\n\n - Have shipped and operated products used by large user bases.\n\n - Bring strong product sense and can translate ambiguous needs into useful software.\n\n - Work autonomously, make sound technical decisions, and drive projects forward with limited direction.\n\n - Enjoy hands-on building and taking ownership within a lean team.\n\n - Are excited about advances in AI and how they could change scientific work.\n\n - Learn unfamiliar domains quickly and collaborate effectively with scientific and technical partners.\n\n\nPARTICULARLY RELEVANT EXPERIENCE\n\n - Building AI applications, model-serving integrations, or inference platforms.\n\n - Developing marketplaces or products that coordinate services and complex workflows.\n\n - Taking new products from early concepts through launch and adoption.\n\n - Working with scientific tools, research data, or laboratory systems.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $450K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $450K","compensationTiers":[{"id":"9967f8e0-d1ff-46a3-bd71-d95f4bfac1b4","tierSummary":"$347K – $450K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f97b9bb1-d3e7-497e-bc10-a66dd8852cf0","summary":"$347K – $450K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":450000},{"id":"767d4c2c-7d23-47fb-97da-373ae7aec5ad","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":450000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"bc80a3ae-1e69-4a8d-8366-77fcdd56ff61","title":"Deployment Lead, Forward Deployed Engineering (FDE) - Platform","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-27T17:57:23.030+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bc80a3ae-1e69-4a8d-8366-77fcdd56ff61","applyUrl":"https://jobs.ashbyhq.com/openai/bc80a3ae-1e69-4a8d-8366-77fcdd56ff61/application","descriptionHtml":"About the Team
OpenAI’s Forward Deployed Engineering (FDE) team partners with customers to turn research breakthroughs into production systems. Within FDE, the Platform team turns promising use cases into repeatable solutions to deliver at scale.
About the Role
As a foundational Platform Deployment Lead (DL), you’ll shape new solutions and lead them from customer validation through launch and repeatable adoption. You’ll combine product judgment with hands-on customer deployment experience to identify valuable problems and define a path to scale. You’ll also help build the function, navigating significant ambiguity to define its scope and ways of working.
You’ll partner with FDEs, Product, and GTM to align the roadmap, resolve shared dependencies, and balance customer commitments with reusable capabilities.
Success means measurable customer and business impact, growing adoption, and building solutions that field teams or partners can deliver without depending on the originating team.
This role is based in San Francisco or New York City, with 3 days in the office per week, relocation assistance, and travel up to 50%.
In this role, you will:
Define clear solutions around a valuable problem and shape the path to market.
Use customer, field learnings, and market evidence to set the next proof point, narrow scope, and recommend where to invest.
Select design partners and use pilots to test value and repeatability.
Define quality and launch criteria.
Enable field teams and partners to scope, sell, and deliver the solution using playbooks and building the support model they need.
Track adoption and establish ongoing ownership as solutions scale.
You might thrive in this role if you:
Bring 5+ years of product leadership or customer-facing technical delivery experience.
Have taken technical products from discovery through production and adoption.
Translate customer workflows and deployment evidence into clear product priorities.
Can reason through integrations, data, evaluations, and enterprise deployment constraints.
Thrive in ambiguity and enjoy building new functions: creating structure where little exists, making sound decisions with incomplete information, and adapting as priorities evolve.
Build trust and drive decisions across engineering, Product, GTM, partners, and customers.
Understand technical go-to-market and enjoy building new solutions in ambiguous environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Forward Deployed Engineering (FDE) team partners with customers to turn research breakthroughs into production systems. Within FDE, the Platform team turns promising use cases into repeatable solutions to deliver at scale.\n\nAbout the Role\n\nAs a foundational Platform Deployment Lead (DL), you’ll shape new solutions and lead them from customer validation through launch and repeatable adoption. You’ll combine product judgment with hands-on customer deployment experience to identify valuable problems and define a path to scale. You’ll also help build the function, navigating significant ambiguity to define its scope and ways of working.\n\nYou’ll partner with FDEs, Product, and GTM to align the roadmap, resolve shared dependencies, and balance customer commitments with reusable capabilities.\n\nSuccess means measurable customer and business impact, growing adoption, and building solutions that field teams or partners can deliver without depending on the originating team.\n\nThis role is based in San Francisco or New York City, with 3 days in the office per week, relocation assistance, and travel up to 50%.\n\n\nIn this role, you will:\n\n - Define clear solutions around a valuable problem and shape the path to market.\n\n - Use customer, field learnings, and market evidence to set the next proof point, narrow scope, and recommend where to invest.\n\n - Select design partners and use pilots to test value and repeatability.\n\n - Define quality and launch criteria.\n\n - Enable field teams and partners to scope, sell, and deliver the solution using playbooks and building the support model they need.\n\n - Track adoption and establish ongoing ownership as solutions scale.\n\nYou might thrive in this role if you:\n\n - Bring 5+ years of product leadership or customer-facing technical delivery experience.\n\n - Have taken technical products from discovery through production and adoption.\n\n - Translate customer workflows and deployment evidence into clear product priorities.\n\n - Can reason through integrations, data, evaluations, and enterprise deployment constraints.\n\n - Thrive in ambiguity and enjoy building new functions: creating structure where little exists, making sound decisions with incomplete information, and adapting as priorities evolve.\n\n - Build trust and drive decisions across engineering, Product, GTM, partners, and customers.\n\n - Understand technical go-to-market and enjoy building new solutions in ambiguous environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $294K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $294K","compensationTiers":[{"id":"5976f12d-4093-4418-b928-bc8a7e1e507d","tierSummary":"$207K – $294K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e977ee63-bbf2-4de6-b5fa-ea62a8144ad5","summary":"$207K – $294K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":294000},{"id":"1a4bce2f-917a-4cc3-8b7d-3b0cdfb7bd77","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":294000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7613aca3-9dd8-41cd-b114-06ef4de967a9","title":"Software Engineer, Cooperative AI","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-10-05T23:10:27.181+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7613aca3-9dd8-41cd-b114-06ef4de967a9","applyUrl":"https://jobs.ashbyhq.com/openai/7613aca3-9dd8-41cd-b114-06ef4de967a9/application","descriptionHtml":"About the Team
The Cooperative AI team is scaling OpenAI with OpenAI. We are building an AI powered knowledge system that evolves and learns as our products, systems and customers evolve. We leverage our state of the art models, technologies, and products (some external, some still in the lab) to assist or completely automate robust operations supporting both internal and external customers. We support OpenAI customers and internal partners globally, powering systems from customer support to integrity to product insights. We are a self-contained multi-disciplinary team, who enjoy a lightning fast feedback loop with customers at scale, some of whom sit just a few pods away. We iterate fast, and engineer for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work, and focus on building simple primitives, to apply world class knowledge to many domains.
The work of this team exemplifies use of OpenAI technologies. We build systems so everyone can see the leverage that is possible with well designed AI-based implementations. We do this by working through internal use cases focused on Customers (specifically knowledge systems, automation systems, and automated agent systems) to prove impact, then we scale.
About the Role
We’re looking for Software Engineers across the stack who are passionate about blending production-ready platform architecture with new tech and new paradigms. You’ll push the boundaries of OpenAI’s newest technologies to enable interactions and automations that are not only functional, but delightful. We value proactive, customer-centric engineers who can get the foundational details right (data models, architecture, security) in service of enabling great products.
IIn this role, you will:
Own the development of new products, platform capabilities, and integrations from initial concept through launch and ongoing improvement.
Apply OpenAI’s latest models to knowledge systems, automation workflows, and AI agents.
Build reliable, maintainable software that can scale as our products, customers, and operational needs evolve.
Partner closely with engineers, data scientists, information systems architects, operations teams, and internal customers to understand problems and deliver effective solutions.
Work with product and research teams to share feedback, evaluate real-world performance, and improve how we apply new models.
Identify common patterns across use cases and turn them into reusable capabilities that support multiple teams and domains.
4+ years of professional software engineering experience, excluding internships, at technology or product-driven companies.
Strong programming and software design fundamentals, with depth in areas such as backend, full-stack, product, or platform engineering.
Experience taking software from idea to production and making thoughtful tradeoffs across quality, speed, reliability, and security.
A customer-focused approach and the ability to turn loosely defined problems into practical solutions.
Comfort collaborating across disciplines, navigating ambiguity, and iterating quickly while building toward a long-term vision.
Curiosity about AI/ML and excitement about applying new models to real-world problems; direct AI/ML experience is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nThe Cooperative AI team is scaling OpenAI with OpenAI. We are building an AI powered knowledge system that evolves and learns as our products, systems and customers evolve. We leverage our state of the art models, technologies, and products (some external, some still in the lab) to assist or completely automate robust operations supporting both internal and external customers. We support OpenAI customers and internal partners globally, powering systems from customer support to integrity to product insights. We are a self-contained multi-disciplinary team, who enjoy a lightning fast feedback loop with customers at scale, some of whom sit just a few pods away. We iterate fast, and engineer for reliable long-term impact. We're constantly looking for the similarities and patterns in different types of work, and focus on building simple primitives, to apply world class knowledge to many domains.\n\n\nThe work of this team exemplifies use of OpenAI technologies. We build systems so everyone can see the leverage that is possible with well designed AI-based implementations. We do this by working through internal use cases focused on Customers (specifically knowledge systems, automation systems, and automated agent systems) to prove impact, then we scale.\n\n\nAbout the Role\n\nWe’re looking for Software Engineers across the stack who are passionate about blending production-ready platform architecture with new tech and new paradigms. You’ll push the boundaries of OpenAI’s newest technologies to enable interactions and automations that are not only functional, but delightful. We value proactive, customer-centric engineers who can get the foundational details right (data models, architecture, security) in service of enabling great products.\n\n IIn this role, you will:\n\n - Own the development of new products, platform capabilities, and integrations from initial concept through launch and ongoing improvement.\n\n - Apply OpenAI’s latest models to knowledge systems, automation workflows, and AI agents.\n\n - Build reliable, maintainable software that can scale as our products, customers, and operational needs evolve.\n\n - Partner closely with engineers, data scientists, information systems architects, operations teams, and internal customers to understand problems and deliver effective solutions.\n\n - Work with product and research teams to share feedback, evaluate real-world performance, and improve how we apply new models.\n\n - Identify common patterns across use cases and turn them into reusable capabilities that support multiple teams and domains.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - 4+ years of professional software engineering experience, excluding internships, at technology or product-driven companies.\n\n - Strong programming and software design fundamentals, with depth in areas such as backend, full-stack, product, or platform engineering.\n\n - Experience taking software from idea to production and making thoughtful tradeoffs across quality, speed, reliability, and security.\n\n - A customer-focused approach and the ability to turn loosely defined problems into practical solutions.\n\n - Comfort collaborating across disciplines, navigating ambiguity, and iterating quickly while building toward a long-term vision.\n\n - Curiosity about AI/ML and excitement about applying new models to real-world problems; direct AI/ML experience is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"d221953e-3180-484e-bac7-fc4c48ce3f8e","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d803ff8c-e778-42e3-9487-400454cf8972","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"3e9ad4c2-8ebb-4f21-af3f-b2f053ba9190","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000}]}},{"id":"7fac113c-618d-4464-91b0-01307bf79cb6","title":"Business Recruiter, APAC","department":"People","team":"People","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-06T04:56:37.419+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7fac113c-618d-4464-91b0-01307bf79cb6","applyUrl":"https://jobs.ashbyhq.com/openai/7fac113c-618d-4464-91b0-01307bf79cb6/application","descriptionHtml":"About this Team
At OpenAI, we’re here to do something extraordinary: build safe AGI that benefits everyone. That mission demands people who are not just brilliant but also deeply aligned with our values. Our Recruiting team is the gateway connecting exceptional humans to meaningful, high-impact work. We’re a close-knit, mission-driven crew that takes pride in thoughtful, relationship-first hiring. We partner deeply with teams across OpenAI to find, engage, and support the people who will shape the future of AI.
About this Role
We’re looking for an experienced Business Recruiter to help build some of the most critical teams at OpenAI, primarily focused on technical business roles within our B2B and go-to-market organisation. You’ll also need the versatility to take on hiring across other teams as business priorities evolve.
This is a high-impact role where you’ll operate as a strategic talent partner not just executing searches, but shaping how we attract, assess, and hire exceptional talent globally. You’ll own searches end-to-end, working closely with senior stakeholders to define hiring strategies, navigate complex markets, and deliver outstanding outcomes.
You’ll report to the APAC Recruiting Lead and collaborate closely with global recruiting, People, and business leadership to scale our organisation in a thoughtful, high-quality way.
Your responsibilities
Own end-to-end hiring for APAC roles, from scoping and calibration through to offer and close.
Partner closely with senior business leaders to deeply understand team needs, define hiring strategies, and translate business priorities into actionable talent plans.
Build and execute proactive, data-informed sourcing strategies to attract high-calibre and diverse talent across competitive markets.
Act as a trusted advisor to hiring managers, driving alignment, challenging assumptions, and maintaining a consistently high hiring bar.
Deliver an exceptional candidate experience, ensuring every interaction reflects OpenAI’s values and mission.
Navigate complex, global hiring environments by partnering with People, Legal, and Compensation to ensure consistency, fairness, and compliance.
Continuously improve recruiting processes, identifying bottlenecks and implementing scalable solutions to increase quality and velocity.
Bring market intelligence and insights to stakeholders, influencing hiring decisions and shaping talent strategy.
We’re seeking:
7+ years of full-cycle recruiting experience, ideally in-house at high-growth or high-bar environments.
Proven track record of hiring for business functions (e.g. Sales, Technical Success, RevOps, Partnerships, User Ops), preferably working on Technical roles.
Strong talent judgment, you can assess both experience and potential, and consistently raise the bar.
Comfortable operating as a strategic partner, influencing senior stakeholders and navigating ambiguity.
Highly execution-oriented, with the ability to run multiple complex searches simultaneously without sacrificing quality.
Skilled in building pipelines from scratch, especially in competitive or emerging talent markets.
Excellent communication and stakeholder management skills, with experience working across regions and cultures.
Data-informed and structured in your approach, using insights to guide decisions and improve outcomes.
Experience with modern recruiting tools (e.g. Ashby, LinkedIn Recruiter) and a mindset for leveraging new technologies.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About this Team\n\nAt OpenAI, we’re here to do something extraordinary: build safe AGI that benefits everyone. That mission demands people who are not just brilliant but also deeply aligned with our values. Our Recruiting team is the gateway connecting exceptional humans to meaningful, high-impact work. We’re a close-knit, mission-driven crew that takes pride in thoughtful, relationship-first hiring. We partner deeply with teams across OpenAI to find, engage, and support the people who will shape the future of AI.\n\n \n\nAbout this Role\n\nWe’re looking for an experienced Business Recruiter to help build some of the most critical teams at OpenAI, primarily focused on technical business roles within our B2B and go-to-market organisation. You’ll also need the versatility to take on hiring across other teams as business priorities evolve.\n\nThis is a high-impact role where you’ll operate as a strategic talent partner not just executing searches, but shaping how we attract, assess, and hire exceptional talent globally. You’ll own searches end-to-end, working closely with senior stakeholders to define hiring strategies, navigate complex markets, and deliver outstanding outcomes.\n\nYou’ll report to the APAC Recruiting Lead and collaborate closely with global recruiting, People, and business leadership to scale our organisation in a thoughtful, high-quality way.\n\nYour responsibilities\n\n - Own end-to-end hiring for APAC roles, from scoping and calibration through to offer and close.\n\n - Partner closely with senior business leaders to deeply understand team needs, define hiring strategies, and translate business priorities into actionable talent plans.\n\n - Build and execute proactive, data-informed sourcing strategies to attract high-calibre and diverse talent across competitive markets.\n\n - Act as a trusted advisor to hiring managers, driving alignment, challenging assumptions, and maintaining a consistently high hiring bar.\n\n - Deliver an exceptional candidate experience, ensuring every interaction reflects OpenAI’s values and mission.\n\n - Navigate complex, global hiring environments by partnering with People, Legal, and Compensation to ensure consistency, fairness, and compliance.\n\n - Continuously improve recruiting processes, identifying bottlenecks and implementing scalable solutions to increase quality and velocity.\n\n - Bring market intelligence and insights to stakeholders, influencing hiring decisions and shaping talent strategy.\n\nWe’re seeking:\n\n - 7+ years of full-cycle recruiting experience, ideally in-house at high-growth or high-bar environments.\n\n - Proven track record of hiring for business functions (e.g. Sales, Technical Success, RevOps, Partnerships, User Ops), preferably working on Technical roles. \n\n - Strong talent judgment, you can assess both experience and potential, and consistently raise the bar.\n\n - Comfortable operating as a strategic partner, influencing senior stakeholders and navigating ambiguity.\n\n - Highly execution-oriented, with the ability to run multiple complex searches simultaneously without sacrificing quality.\n\n - Skilled in building pipelines from scratch, especially in competitive or emerging talent markets.\n\n - Excellent communication and stakeholder management skills, with experience working across regions and cultures.\n\n - Data-informed and structured in your approach, using insights to guide decisions and improve outcomes.\n\n - Experience with modern recruiting tools (e.g. Ashby, LinkedIn Recruiter) and a mindset for leveraging new technologies.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"539aa9e9-76e0-4408-b47b-3bd569a81f91","title":"Technical Accounting Lead, Ads Revenue","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-08T23:38:34.938+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/539aa9e9-76e0-4408-b47b-3bd569a81f91","applyUrl":"https://jobs.ashbyhq.com/openai/539aa9e9-76e0-4408-b47b-3bd569a81f91/application","descriptionHtml":"About the Team
OpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale commercial offerings by overseeing billing operations, deal desk, revenue systems, revenue accounting, and controllership. We work cross-functionally with Product, Engineering, Go-To-Market, Tax, Legal, and Technical Accounting to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows.
About the Role
This senior leader will own key elements of Ads revenue accounting from technical assessment through operational execution. The role will guide accounting for products, pricing, contracts, incentives, credits, refunds, makegoods, international expansion, and new go-to-market motions. It will establish governance and translate approved accounting positions into launch, billing, data, close, reconciliation, and control requirements. Success requires deep technical revenue expertise, strong business partnership, and the ability to build durable 0-to-1 processes in a fast-changing environment.
Advertising is a critical and growing monetization vector for OpenAI, and this role will help shape the financial foundations that enable Ads to scale responsibly and transparently.
This role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead technical accounting assessments for Ads products and commercial arrangements, including performance obligations, variable consideration, allocation, principal-versus-agent, collectibility, contract modifications, refunds, incentives, credits, makegoods, and revenue presentation.
Own and continuously evolve Ads revenue accounting policies and operating guidance as product behavior, pricing, contracting, incentive programs, and billing models change.
Establish governance for new products and accounting decisions, including intake, decision rights, materiality and escalation thresholds, launch approvals, policy versioning, decision logs, and post-launch monitoring.
Translate accounting conclusions into clear requirements for product design, contracting, billing, data, estimates, close, reconciliations, controls, and reporting.
Own the operating cadence for incentive and makegood accounting, invoice readiness, accruals and reserves, settlements, reconciliations, GL tie-outs, flux analysis, reporting, and control evidence.
Partner with Ads Product, Engineering, Data, Finance Engineering, Sales, Deal Desk, Legal, Tax, Billing, and Technical Accounting on launches, enterprise negotiations, and international expansion.
Prepare concise technical memos and audit-ready support; align novel or material conclusions with Corporate Technical Accounting and external auditors.
Use data, AI, and automation to improve research, monitoring, policy maintenance, issue tracking, documentation, and repeatable Finance workflows with appropriate review controls.
You might thrive in this role if you have:
10+ years of progressive experience in revenue accounting, including direct ownership of complex ASC 606 judgments and operational execution.
Demonstrated leadership to independently set direction, prioritize across competing risks, and influence senior cross-functional stakeholders.
Experience with digital advertising, adtech, marketplaces, payments, usage-based services, or another high-volume transaction environment.
Strong command of variable consideration, principal-versus-agent, contract modifications, incentives and credits, collectibility, estimates, and revenue presentation.
Track record building 0-to-1 accounting processes, governance, close mechanisms, reconciliations, and controls that scale.
Ability to turn technical conclusions into practical product, contract, billing, data, and operating requirements.
Clear, concise written and executive communication, including audit-ready documentation and evidence-based recommendations.
Preferred Qualifications:
Experience supporting global launches, multiple currencies, international contracting entities, intercompany considerations, or localized billing models.
Experience applying AI or automation within Finance while maintaining review, validation, and control standards.
Experience partnering closely with Product, Engineering, Data, or Finance systems teams.
Experience developing or leading high-performing accounting teams or distributed operating groups.
Background in public-company controllership, technical accounting, audit, or similarly rigorous control environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Finance ensures the organization is positioned for long-term success as we pursue our mission. The Revenue team plays a critical role in enabling OpenAI to scale commercial offerings by overseeing billing operations, deal desk, revenue systems, revenue accounting, and controllership. We work cross-functionally with Product, Engineering, Go-To-Market, Tax, Legal, and Technical Accounting to support new monetization strategies, improve operational efficiency, and maintain financial integrity as the business grows.\n\nAbout the Role\n\nThis senior leader will own key elements of Ads revenue accounting from technical assessment through operational execution. The role will guide accounting for products, pricing, contracts, incentives, credits, refunds, makegoods, international expansion, and new go-to-market motions. It will establish governance and translate approved accounting positions into launch, billing, data, close, reconciliation, and control requirements. Success requires deep technical revenue expertise, strong business partnership, and the ability to build durable 0-to-1 processes in a fast-changing environment.\n\nAdvertising is a critical and growing monetization vector for OpenAI, and this role will help shape the financial foundations that enable Ads to scale responsibly and transparently.\n\nThis role can be based in San Francisco or New York City. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will: \n\n - Lead technical accounting assessments for Ads products and commercial arrangements, including performance obligations, variable consideration, allocation, principal-versus-agent, collectibility, contract modifications, refunds, incentives, credits, makegoods, and revenue presentation.\n\n - Own and continuously evolve Ads revenue accounting policies and operating guidance as product behavior, pricing, contracting, incentive programs, and billing models change.\n\n - Establish governance for new products and accounting decisions, including intake, decision rights, materiality and escalation thresholds, launch approvals, policy versioning, decision logs, and post-launch monitoring.\n\n - Translate accounting conclusions into clear requirements for product design, contracting, billing, data, estimates, close, reconciliations, controls, and reporting.\n\n - Own the operating cadence for incentive and makegood accounting, invoice readiness, accruals and reserves, settlements, reconciliations, GL tie-outs, flux analysis, reporting, and control evidence.\n\n - Partner with Ads Product, Engineering, Data, Finance Engineering, Sales, Deal Desk, Legal, Tax, Billing, and Technical Accounting on launches, enterprise negotiations, and international expansion.\n\n - Prepare concise technical memos and audit-ready support; align novel or material conclusions with Corporate Technical Accounting and external auditors.\n\n - Use data, AI, and automation to improve research, monitoring, policy maintenance, issue tracking, documentation, and repeatable Finance workflows with appropriate review controls.\n\nYou might thrive in this role if you have:\n\n - 10+ years of progressive experience in revenue accounting, including direct ownership of complex ASC 606 judgments and operational execution.\n\n - Demonstrated leadership to independently set direction, prioritize across competing risks, and influence senior cross-functional stakeholders.\n\n - Experience with digital advertising, adtech, marketplaces, payments, usage-based services, or another high-volume transaction environment.\n\n - Strong command of variable consideration, principal-versus-agent, contract modifications, incentives and credits, collectibility, estimates, and revenue presentation.\n\n - Track record building 0-to-1 accounting processes, governance, close mechanisms, reconciliations, and controls that scale.\n\n - Ability to turn technical conclusions into practical product, contract, billing, data, and operating requirements.\n\n - Clear, concise written and executive communication, including audit-ready documentation and evidence-based recommendations.\n\nPreferred Qualifications: \n\n - Experience supporting global launches, multiple currencies, international contracting entities, intercompany considerations, or localized billing models.\n\n - Experience applying AI or automation within Finance while maintaining review, validation, and control standards.\n\n - Experience partnering closely with Product, Engineering, Data, or Finance systems teams.\n\n - Experience developing or leading high-performing accounting teams or distributed operating groups.\n\n - Background in public-company controllership, technical accounting, audit, or similarly rigorous control environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"9bd37f2d-2137-4654-9534-f383d0f674b4","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e05310a9-190f-463d-8d0b-e0fb0ce71e2f","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"1cfda94a-ac2d-42bf-b86f-00e22a6d75a3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d00f2e0a-af1f-4d21-b9e8-129b079b2c42","title":"Account Director, Large Enterprise - Tokyo","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Tokyo, Japan","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-08T04:17:03.180+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d00f2e0a-af1f-4d21-b9e8-129b079b2c42","applyUrl":"https://jobs.ashbyhq.com/openai/d00f2e0a-af1f-4d21-b9e8-129b079b2c42/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to succesful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
7+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$1M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Are proficient in both Japanese and English. This is essential to effectively perform key responsibilities such as partnering with customers, driving the sales cycle, managing accounts, collaborating with cross-functional teams, and communicating with headquarters.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\n\n\nThis role is based in Tokyo, Japan. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you'll:\n\n - Manage ~dozen key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to succesful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\n\n\nWe're seeking someone with experience including:\n\n - 7+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$1M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n\n\n You might thrive in this role if you: \n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Are proficient in both Japanese and English. This is essential to effectively perform key responsibilities such as partnering with customers, driving the sales cycle, managing accounts, collaborating with cross-functional teams, and communicating with headquarters.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. \n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"30c99158-616b-4c48-ac01-c46300116c64","title":"Account Director, Digital Natives","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-09T14:09:24.309+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/30c99158-616b-4c48-ac01-c46300116c64","applyUrl":"https://jobs.ashbyhq.com/openai/30c99158-616b-4c48-ac01-c46300116c64/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Singapore. We operate on a hybrid work model of 3 days in the office per week.
In this role, you'll:
Win new customers and manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan
Support your customer accounts from initial engagement to successful deployment and through to renewal
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a revenue target
Manage revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
7+ years selling and renewing platform-as-a-service and/or software-as-a-service
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Singapore. We operate on a hybrid work model of 3 days in the office per week.\n\nIn this role, you'll:\n\n - Win new customers and manage a portfolio of customer accounts, developing and executing strategies for a comprehensive account plan\n\n - Support your customer accounts from initial engagement to successful deployment and through to renewal\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a revenue target\n\n - Manage revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n \n\nWe're seeking someone with experience including:\n\n - 7+ years selling and renewing platform-as-a-service and/or software-as-a-service\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n \n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"96f3c3a6-9951-4db7-8125-8c0f16e8af62","title":"Education Content Marketing Lead","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-07T18:07:46.816+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/96f3c3a6-9951-4db7-8125-8c0f16e8af62","applyUrl":"https://jobs.ashbyhq.com/openai/96f3c3a6-9951-4db7-8125-8c0f16e8af62/application","descriptionHtml":"OpenAI’s Education team is building products and programs that advance how people learn with AI. We work across students, educators, institutions, and education communities to help people use AI thoughtfully and effectively.
We’re looking for an Education Content Marketing Lead who combines exceptional editorial and curriculum judgment with strong content-marketing instincts, a builder’s mindset, and an engineer’s approach to scale. You’ll create high-quality content and the systems that move it from idea to published asset quickly and consistently.
This is a hands-on role spanning long-form editorial, curriculum, video, visual content, channel strategy, and content operations. You’ll turn strategic briefs and expert input into useful work for students, educators, institutional leaders, and education communities; grow the channels that reach them; and use data to improve both the content and the engine behind it.
Education needs a coherent, measurable content engine across audiences, formats, and channels. This role will turn fragmented requests and one-off production into a prioritized portfolio, reusable workflows, dependable creative capacity, and education-specific channels that compound over time. The goal is not simply to produce more content, but to create work that earns attention, supports learning and engagement, and improves through evidence.
Build and continuously improve a scalable content operating system spanning intake, prioritization, resourcing, production, review, publishing, versioning, and reuse.
Apply an engineer’s mindset to map dependencies, remove bottlenecks, automate repeatable work, create modular templates and playbooks, and maintain clear quality standards.
Maintain a single source of truth for the roadmap, editorial calendar, briefs, source material, production status, approvals, assets, and metadata.
Produce and edit content across formats, including long-form articles, blogs, case studies, web and email copy, social posts, educator stories, GIFs, images, and carousels.
Develop practical curriculum and professional-learning resources, including lesson plans, educator guides, AI literacy materials, decks, and train-the-trainer content.
Lead video development from concept through final cut, including story development, scripting, structural editing, interview preparation, and oversight of production and post-production partners.
Own and grow education-specific channels across social, email, websites, and blogs through clear audience strategies, editorial plans, and consistent publishing programs.
Set ambitious growth and engagement goals, define measures of content quality and efficacy, instrument tracking, analyze performance, and use experiments to improve results.
Turn goals and expert input into clear briefs, plans, timelines, and review paths in partnership with Content, Customer Education, Design, Marketing, Product, Research, Policy, Safety, Sales, Partnerships, and Customer Success.
Scale production by sourcing, onboarding, and managing a flexible bench of writers, editors, curriculum developers, designers, video partners, agencies, and other vendors.
Have significant experience in content production, content marketing, editorial leadership, curriculum development, instructional design, or creative production.
Bring a strong portfolio demonstrating excellent writing and editing across long-form editorial, curriculum or professional learning, video, social, and visual content.
Have built or materially improved content systems, workflows, templates, governance, tooling, automation, or publishing operations.
Have owned digital channels and used audience and performance data to set ambitious growth goals, design experiments, and deliver measurable results.
Are a strong video storyteller, with experience in scripting, structural editing, interview preparation, and collaboration with production and post-production specialists.
Can turn ambiguous, cross-functional input into clear requirements and polished work while sequencing priorities across multiple workstreams.
Have experience sourcing and onboarding external partners and are fluent with content-management, digital-asset-management, project-management, analytics, and automation tools.
Experience working in education, edtech, AI, or another technical field.
Experience creating both curriculum or professional-learning resources and audience-facing marketing content.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Education team is building products and programs that advance how people learn with AI. We work across students, educators, institutions, and education communities to help people use AI thoughtfully and effectively.\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an Education Content Marketing Lead who combines exceptional editorial and curriculum judgment with strong content-marketing instincts, a builder’s mindset, and an engineer’s approach to scale. You’ll create high-quality content and the systems that move it from idea to published asset quickly and consistently.\n\nThis is a hands-on role spanning long-form editorial, curriculum, video, visual content, channel strategy, and content operations. You’ll turn strategic briefs and expert input into useful work for students, educators, institutional leaders, and education communities; grow the channels that reach them; and use data to improve both the content and the engine behind it.\n\nEducation needs a coherent, measurable content engine across audiences, formats, and channels. This role will turn fragmented requests and one-off production into a prioritized portfolio, reusable workflows, dependable creative capacity, and education-specific channels that compound over time. The goal is not simply to produce more content, but to create work that earns attention, supports learning and engagement, and improves through evidence.\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Build and continuously improve a scalable content operating system spanning intake, prioritization, resourcing, production, review, publishing, versioning, and reuse.\n\n - Apply an engineer’s mindset to map dependencies, remove bottlenecks, automate repeatable work, create modular templates and playbooks, and maintain clear quality standards.\n\n - Maintain a single source of truth for the roadmap, editorial calendar, briefs, source material, production status, approvals, assets, and metadata.\n\n - Produce and edit content across formats, including long-form articles, blogs, case studies, web and email copy, social posts, educator stories, GIFs, images, and carousels.\n\n - Develop practical curriculum and professional-learning resources, including lesson plans, educator guides, AI literacy materials, decks, and train-the-trainer content.\n\n - Lead video development from concept through final cut, including story development, scripting, structural editing, interview preparation, and oversight of production and post-production partners.\n\n - Own and grow education-specific channels across social, email, websites, and blogs through clear audience strategies, editorial plans, and consistent publishing programs.\n\n - Set ambitious growth and engagement goals, define measures of content quality and efficacy, instrument tracking, analyze performance, and use experiments to improve results.\n\n - Turn goals and expert input into clear briefs, plans, timelines, and review paths in partnership with Content, Customer Education, Design, Marketing, Product, Research, Policy, Safety, Sales, Partnerships, and Customer Success.\n\n - Scale production by sourcing, onboarding, and managing a flexible bench of writers, editors, curriculum developers, designers, video partners, agencies, and other vendors.\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have significant experience in content production, content marketing, editorial leadership, curriculum development, instructional design, or creative production.\n\n - Bring a strong portfolio demonstrating excellent writing and editing across long-form editorial, curriculum or professional learning, video, social, and visual content.\n\n - Have built or materially improved content systems, workflows, templates, governance, tooling, automation, or publishing operations.\n\n - Have owned digital channels and used audience and performance data to set ambitious growth goals, design experiments, and deliver measurable results.\n\n - Are a strong video storyteller, with experience in scripting, structural editing, interview preparation, and collaboration with production and post-production specialists.\n\n - Can turn ambiguous, cross-functional input into clear requirements and polished work while sequencing priorities across multiple workstreams.\n\n - Have experience sourcing and onboarding external partners and are fluent with content-management, digital-asset-management, project-management, analytics, and automation tools.\n\n\n\nNICE TO HAVE\n\n - Experience working in education, edtech, AI, or another technical field.\n\n - Experience creating both curriculum or professional-learning resources and audience-facing marketing content.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$333K – $370K • Offers Equity","scrapeableCompensationSalarySummary":"$333K - $370K","compensationTiers":[{"id":"6540f8f6-ba4e-45cd-94e5-1482e6f0c221","tierSummary":"$333K – $370K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"dc070698-a543-40f3-96c9-8b8f6fa6d9ea","summary":"$333K – $370K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":370000},{"id":"e4fca062-2510-460e-8798-1d163b523137","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":370000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6e9ac42a-c42a-46e0-98fe-ba00c9cb5455","title":"B2B Ecosystem Lead, Partner Growth","department":"Product Partnerships","team":"Product Partnerships","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-10-16T21:41:19.097+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6e9ac42a-c42a-46e0-98fe-ba00c9cb5455","applyUrl":"https://jobs.ashbyhq.com/openai/6e9ac42a-c42a-46e0-98fe-ba00c9cb5455/application","descriptionHtml":"About the Team
We are a small and fast-moving B2B partnerships team that shapes and executes OpenAI’s most important collaborations. We work across the B2B ecosystem, including software vendors, technology platforms, and services partners, to help them bring useful AI offerings to market and reach more business customers. Working closely with Sales, Product, and partner programs, we build channels and repeatable go-to-market approaches that expand customer choice and adoption of OpenAI’s models and products.
About the Role
As a B2B Ecosystem Partnerships Lead focused on Partner Growth, you will own the onboarding, activation, and growth of a partner portfolio across OpenAI’s expanding ecosystem programs, including marketplace and Sign in with ChatGPT. This is a hands-on individual contributor role centered on partner management, joint go-to-market execution, and commercial growth. Your portfolio may span ISVs, technology platforms,, and other B2B partners as opportunities evolve. You bring a generalist’s range across relationships, business analysis, deal execution, and operational problem solving. You will build repeatable ways to support a growing partner base and take on selected strategic partnerships.
In this role, you will:
Identify and recruit partners across B2B segments for ecosystem programs and joint go-to-market opportunities, prioritizing customer needs, product fit, commercial potential, and readiness to participate and grow.
Own day-to-day relationships across your partner portfolio, tailoring engagement to partner needs and opportunity while using repeatable approaches to support a growing partner base.
Develop practical business and account plans with partners and Sales, with clear use cases, target customers, owners, milestones, and adoption and commercial goals.
Negotiate product and commercial agreements with Legal, Finance, and Product, and lead selected high-touch strategic opportunities in coordination with other partnership owners.
Guide partners through program onboarding, technical evaluation, integration, and activation; coordinate enablement and resolve barriers to launch, sustained usage, and expansion.
Execute co-selling, joint marketing, and marketplace opportunities with account teams; coordinate with cloud and other ecosystem partners where they help customers buy and deploy solutions.
Run regular partner reviews, identify inactive or stalled partners, and execute growth plans that improve participation, product adoption, customer demand, and relationship health.
Track onboarding completion, time to activation, active partners, product usage, pipeline contribution, and commercial results with Sales and Operations; use the data to focus effort.
Improve onboarding materials, enablement, and partner engagement practices with program and product teams; turn recurring partner issues into fixes that help the broader ecosystem scale.
You might thrive in this role if you have:
8+ years of experience in partnerships, business development, partner or account management, enterprise sales, or related commercial roles in technology.
Experience managing and growing a portfolio of B2B partners or accounts, with measurable results in onboarding, adoption, retention, or commercial expansion.
An understanding of B2B business models, partner channels, and how companies bring products and services to market. Experience with ISVs, technology platforms, services partners, or cloud marketplaces is a plus.
Strong business judgment and analytical skills: you can assess partner economics, prioritize a portfolio, and build repeatable processes that help more partners succeed.
Ability to work across Product, Engineering, Sales, Marketing, Legal, and Finance, build trust with partner teams, and drive progress without formal authority.
A generalist mindset, curiosity about AI, and the ability to learn new products and markets quickly. You can discuss integrations with technical teams and connect capabilities to customer value.
Clear communication, sound negotiation skills, and reliable follow-through. You are comfortable balancing relationship building, structured planning, and hands-on problem solving in a changing environment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nWe are a small and fast-moving B2B partnerships team that shapes and executes OpenAI’s most important collaborations. We work across the B2B ecosystem, including software vendors, technology platforms, and services partners, to help them bring useful AI offerings to market and reach more business customers. Working closely with Sales, Product, and partner programs, we build channels and repeatable go-to-market approaches that expand customer choice and adoption of OpenAI’s models and products.\n\nAbout the Role\n\nAs a B2B Ecosystem Partnerships Lead focused on Partner Growth, you will own the onboarding, activation, and growth of a partner portfolio across OpenAI’s expanding ecosystem programs, including marketplace and Sign in with ChatGPT. This is a hands-on individual contributor role centered on partner management, joint go-to-market execution, and commercial growth. Your portfolio may span ISVs, technology platforms,, and other B2B partners as opportunities evolve. You bring a generalist’s range across relationships, business analysis, deal execution, and operational problem solving. You will build repeatable ways to support a growing partner base and take on selected strategic partnerships.\n\nIn this role, you will:\n\n - Identify and recruit partners across B2B segments for ecosystem programs and joint go-to-market opportunities, prioritizing customer needs, product fit, commercial potential, and readiness to participate and grow.\n\n - Own day-to-day relationships across your partner portfolio, tailoring engagement to partner needs and opportunity while using repeatable approaches to support a growing partner base.\n\n - Develop practical business and account plans with partners and Sales, with clear use cases, target customers, owners, milestones, and adoption and commercial goals.\n\n - Negotiate product and commercial agreements with Legal, Finance, and Product, and lead selected high-touch strategic opportunities in coordination with other partnership owners.\n\n - Guide partners through program onboarding, technical evaluation, integration, and activation; coordinate enablement and resolve barriers to launch, sustained usage, and expansion.\n\n - Execute co-selling, joint marketing, and marketplace opportunities with account teams; coordinate with cloud and other ecosystem partners where they help customers buy and deploy solutions.\n\n - Run regular partner reviews, identify inactive or stalled partners, and execute growth plans that improve participation, product adoption, customer demand, and relationship health.\n\n - Track onboarding completion, time to activation, active partners, product usage, pipeline contribution, and commercial results with Sales and Operations; use the data to focus effort.\n\n - Improve onboarding materials, enablement, and partner engagement practices with program and product teams; turn recurring partner issues into fixes that help the broader ecosystem scale.\n\nYou might thrive in this role if you have:\n\n - 8+ years of experience in partnerships, business development, partner or account management, enterprise sales, or related commercial roles in technology.\n\n - Experience managing and growing a portfolio of B2B partners or accounts, with measurable results in onboarding, adoption, retention, or commercial expansion.\n\n - An understanding of B2B business models, partner channels, and how companies bring products and services to market. Experience with ISVs, technology platforms, services partners, or cloud marketplaces is a plus.\n\n - Strong business judgment and analytical skills: you can assess partner economics, prioritize a portfolio, and build repeatable processes that help more partners succeed.\n\n - Ability to work across Product, Engineering, Sales, Marketing, Legal, and Finance, build trust with partner teams, and drive progress without formal authority.\n\n - A generalist mindset, curiosity about AI, and the ability to learn new products and markets quickly. You can discuss integrations with technical teams and connect capabilities to customer value.\n\n - Clear communication, sound negotiation skills, and reliable follow-through. You are comfortable balancing relationship building, structured planning, and hands-on problem solving in a changing environment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$333K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$333K - $445K","compensationTiers":[{"id":"edb48e57-bb65-459c-8a6d-1b6d24b3fa55","tierSummary":"$333K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"75bef77a-bb46-4624-9c7c-4792d3473ad3","summary":"$333K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":445000},{"id":"45312288-2d87-4884-90fe-ade0ece92697","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2bdd1b8b-2883-40fb-b006-583959ad4c5f","title":"Data Program Manager, Science","department":"Research","team":"Human Data","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-13T19:27:04.932+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2bdd1b8b-2883-40fb-b006-583959ad4c5f","applyUrl":"https://jobs.ashbyhq.com/openai/2bdd1b8b-2883-40fb-b006-583959ad4c5f/application","descriptionHtml":"About the Team
OpenAI’s Research Data team exists to accelerate the evaluation, safety and capabilities of our models and products. Made up of technical operators and software engineers, we design the methods through which we acquire and create data.
About the Role
As a Data Program Manager, Science, you will help researchers develop and execute scientific data programs, connecting OpenAI’s research priorities with relevant data, expertise and external partners.
You’ll work closely with researchers to understand their needs, assess the scientific and practical value of opportunities, and develop partnerships across the scientific ecosystem. The work could range from acquiring existing datasets to shaping research collaborations. You’ll carry opportunities from initial investigation through commercial discussions, agreements, delivery and research use, exercising sound judgement around sensitive data and relationships.
Our current work focuses particularly on biology and chemistry. We welcome different combinations of scientific, technical and partnership experience.
This role is based in our San Francisco HQ.
In this role, you will:
Develop data strategies with Research. Translate research goals, model limitations and evaluation gaps into evidence needs and success criteria. Compare acquisition with internal, public and commissioned alternatives.
Find distinctive sources for research. Build trusted local and international relationships across research and industry, including organisations at the scientific frontier.
Assess opportunities in scientific context. Inspect samples for provenance, context, quality and completeness. Assess usefulness, involving researchers and specialists as needed.
Shape partnerships with lasting scientific value. Understand partners’ ambitions and define pilots, deliverables and acceptance criteria, considering expertise, scientific contribution and continuing relationships alongside commercial terms.
Lead commercial and operational execution. Develop proposals, assess pricing and negotiate terms. Coordinate Legal, Privacy, Security, Procurement and engineering to clarify permissions, responsibilities and delivery.
Navigate sensitive collaborations. Understand institutional interests and confidentiality. Identify ethical, privacy, security and misuse concerns early, involving specialists to develop responsible arrangements.
Follow through into research use. Coordinate preparation, ingestion, access and documentation. Gather researcher feedback to inform whether to expand, change or stop.
Make thoughtful portfolio decisions. Recommend options based on research value, cost, timing and capacity. Identify shared needs and opportunities for useful collaboration across projects.
Make the work more repeatable. Use code, APIs, automation and AI tools to improve sourcing, assessment and delivery. Resolve recurring blockers with engineers and retain partner knowledge and research feedback.
You might thrive in this role if you:
Have substantial grounding in biology, chemistry or related sciences through research, industry or equivalent experience, and engage critically with methods and evidence.
Have delivered complex scientific, data or partnership projects, with depth in one or more of scientific data and evaluation, commercial partnerships or research collaborations across organisations.
Exercise sound judgement: test claims, match evidence to research needs and make clear recommendations while acknowledging uncertainty.
Work directly with data: inspect unfamiliar files, investigate quality and use Python, SQL, APIs and AI-assisted coding to answer questions and reduce manual work.
Build trust through careful listening, precise questions and thoughtful negotiation. You bring relevant local and international relationships, or a demonstrated ability to develop them, and understand what partners value beyond the transaction.
Exercise discretion, recognising the limits of your expertise and authority and when scientific, ethical or safety questions need specialist input.
Thrive in a fast-moving environment, taking broad ownership across multiple projects and moving readily between scientific, technical and commercial questions. You prioritise thoughtfully as needs change, making clear decisions about where to focus and what can wait.
Enjoy getting your hands dirty, bringing energy and creative problem solving to unfamiliar or ambiguous opportunities. You turn them into practical plans and follow through on the details.
Learn exceptionally quickly, developing your understanding of AI training, evaluation and unfamiliar research areas to become a useful collaborator.
We welcome different combinations of scientific, technical and partnership experience. You do not need equal depth in every area.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nOpenAI’s Research Data team exists to accelerate the evaluation, safety and capabilities of our models and products. Made up of technical operators and software engineers, we design the methods through which we acquire and create data.\n\nAbout the Role\nAs a Data Program Manager, Science, you will help researchers develop and execute scientific data programs, connecting OpenAI’s research priorities with relevant data, expertise and external partners.\n\nYou’ll work closely with researchers to understand their needs, assess the scientific and practical value of opportunities, and develop partnerships across the scientific ecosystem. The work could range from acquiring existing datasets to shaping research collaborations. You’ll carry opportunities from initial investigation through commercial discussions, agreements, delivery and research use, exercising sound judgement around sensitive data and relationships.\n\nOur current work focuses particularly on biology and chemistry. We welcome different combinations of scientific, technical and partnership experience.\n\nThis role is based in our San Francisco HQ.\n\nIn this role, you will:\n\n - Develop data strategies with Research. Translate research goals, model limitations and evaluation gaps into evidence needs and success criteria. Compare acquisition with internal, public and commissioned alternatives.\n\n - Find distinctive sources for research. Build trusted local and international relationships across research and industry, including organisations at the scientific frontier.\n\n - Assess opportunities in scientific context. Inspect samples for provenance, context, quality and completeness. Assess usefulness, involving researchers and specialists as needed.\n\n - Shape partnerships with lasting scientific value. Understand partners’ ambitions and define pilots, deliverables and acceptance criteria, considering expertise, scientific contribution and continuing relationships alongside commercial terms.\n\n - Lead commercial and operational execution. Develop proposals, assess pricing and negotiate terms. Coordinate Legal, Privacy, Security, Procurement and engineering to clarify permissions, responsibilities and delivery.\n\n - Navigate sensitive collaborations. Understand institutional interests and confidentiality. Identify ethical, privacy, security and misuse concerns early, involving specialists to develop responsible arrangements.\n\n - Follow through into research use. Coordinate preparation, ingestion, access and documentation. Gather researcher feedback to inform whether to expand, change or stop.\n\n - Make thoughtful portfolio decisions. Recommend options based on research value, cost, timing and capacity. Identify shared needs and opportunities for useful collaboration across projects.\n\n - Make the work more repeatable. Use code, APIs, automation and AI tools to improve sourcing, assessment and delivery. Resolve recurring blockers with engineers and retain partner knowledge and research feedback.\n\nYou might thrive in this role if you:\n\n - Have substantial grounding in biology, chemistry or related sciences through research, industry or equivalent experience, and engage critically with methods and evidence.\n\n - Have delivered complex scientific, data or partnership projects, with depth in one or more of scientific data and evaluation, commercial partnerships or research collaborations across organisations.\n\n - Exercise sound judgement: test claims, match evidence to research needs and make clear recommendations while acknowledging uncertainty.\n\n - Work directly with data: inspect unfamiliar files, investigate quality and use Python, SQL, APIs and AI-assisted coding to answer questions and reduce manual work.\n\n - Build trust through careful listening, precise questions and thoughtful negotiation. You bring relevant local and international relationships, or a demonstrated ability to develop them, and understand what partners value beyond the transaction.\n\n - Exercise discretion, recognising the limits of your expertise and authority and when scientific, ethical or safety questions need specialist input.\n\n - Thrive in a fast-moving environment, taking broad ownership across multiple projects and moving readily between scientific, technical and commercial questions. You prioritise thoughtfully as needs change, making clear decisions about where to focus and what can wait.\n\n - Enjoy getting your hands dirty, bringing energy and creative problem solving to unfamiliar or ambiguous opportunities. You turn them into practical plans and follow through on the details.\n\n - Learn exceptionally quickly, developing your understanding of AI training, evaluation and unfamiliar research areas to become a useful collaborator.\n\n - We welcome different combinations of scientific, technical and partnership experience. You do not need equal depth in every area.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$162K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$162K - $285K","compensationTiers":[{"id":"36c4b182-6fb9-4ef6-9929-f8d89e652f8c","tierSummary":"$162K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"50da23b4-2d27-4434-bde0-700529232803","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"35bd34f4-e4c3-47d3-8cc0-a1db861397c2","summary":"$162K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":285000}]}},{"id":"848c5e55-422c-4797-add4-22e0e6511a47","title":"Accounting Manager","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-08T01:38:48.962+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/848c5e55-422c-4797-add4-22e0e6511a47","applyUrl":"https://jobs.ashbyhq.com/openai/848c5e55-422c-4797-add4-22e0e6511a47/application","descriptionHtml":"About the Team
OpenAI’s Controllership team provides accurate, timely, and decision-useful financial information while building the processes, systems, and controls needed to support a rapidly growing global business. Our Accounting Operations team owns core accounting and close activities and drives improvements that help our finance organization scale.
About the Role
We are looking for an Accounting Manager with a strong general accounting foundation and hands-on intercompany experience to join our Accounting Operations team. You will own accounting and close activities across assigned balance sheet and P&L areas, manage intercompany activity for assigned entities, and build efficient, well-controlled processes.
This is a hands-on individual contributor role with responsibility for independently managing accounting processes, exercising sound judgment, and reviewing work performed by outsourced partners. You will partner closely with Tax, Treasury, Strategic Finance, and Business Systems to resolve issues, support business growth, and improve how we work.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the close for assigned accounting areas, including accruals, prepaids, and other balance sheet and operating expense accounts, ensuring accurate results and timely completion.
Prepare and review journal entries, account reconciliations, and supporting schedules; resolve accounting issues and maintain clear, audit-ready documentation.
Manage intercompany accounting for assigned entities, including cross-charges, reconciliations, and coordination of settlements. Investigate differences and drive timely resolution with counterparties.
Support consolidation activities, including intercompany eliminations, entity-level validations, and foreign currency accounting, in partnership with the consolidation lead.
Analyze balance sheet and P&L movements, develop clear flux commentary, and partner with Strategic Finance to explain business drivers and variances.
Coordinate and review work performed by outsourced accounting partners, setting expectations for quality, timeliness, and issue escalation.
Own and improve internal controls within assigned processes, maintain process documentation, and support external audits.
Drive process improvements and automation, partnering with Business Systems to improve Oracle workflows, strengthen data quality, and reduce manual work through tools and AI-enabled solutions.
Support new entities, acquisitions, and business initiatives by establishing accounting workflows and integrating them into the close.
You might thrive in this role if you have:
6+ years of progressive accounting experience, with demonstrated ownership of close processes and experience reviewing others’ work or managing in outsourced support.
A strong general accounting foundation and practical knowledge of U.S. GAAP, including accruals, reconciliations, and financial statement analysis.
Hands-on intercompany accounting experience, including recording transactions, reconciling balances, and resolving differences across entities.
The judgment to independently resolve routine and moderately complex accounting issues, identify risks, and escalate matters with clear recommendations.
Experience operating and improving internal controls and supporting financial statement audits.
Proficiency with ERP systems and advanced Excel skills; Oracle Fusion experience is preferred, and exposure to Oracle FCCS or another consolidation system is a plus.
A track record of improving accounting processes, with curiosity about automation and AI tools.
Strong organizational and communication skills, with the ability to manage competing deadlines and work effectively across teams.
CPA qualification and/or public accounting experience is preferred. Experience in a global, multi-entity or high-growth technology company is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Controllership team provides accurate, timely, and decision-useful financial information while building the processes, systems, and controls needed to support a rapidly growing global business. Our Accounting Operations team owns core accounting and close activities and drives improvements that help our finance organization scale.\n\n \n\nAbout the Role\n\nWe are looking for an Accounting Manager with a strong general accounting foundation and hands-on intercompany experience to join our Accounting Operations team. You will own accounting and close activities across assigned balance sheet and P&L areas, manage intercompany activity for assigned entities, and build efficient, well-controlled processes.\n\nThis is a hands-on individual contributor role with responsibility for independently managing accounting processes, exercising sound judgment, and reviewing work performed by outsourced partners. You will partner closely with Tax, Treasury, Strategic Finance, and Business Systems to resolve issues, support business growth, and improve how we work.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\nIn this role, you will: \n\n - Own the close for assigned accounting areas, including accruals, prepaids, and other balance sheet and operating expense accounts, ensuring accurate results and timely completion.\n\n - Prepare and review journal entries, account reconciliations, and supporting schedules; resolve accounting issues and maintain clear, audit-ready documentation.\n\n - Manage intercompany accounting for assigned entities, including cross-charges, reconciliations, and coordination of settlements. Investigate differences and drive timely resolution with counterparties.\n\n - Support consolidation activities, including intercompany eliminations, entity-level validations, and foreign currency accounting, in partnership with the consolidation lead.\n\n - Analyze balance sheet and P&L movements, develop clear flux commentary, and partner with Strategic Finance to explain business drivers and variances.\n\n - Coordinate and review work performed by outsourced accounting partners, setting expectations for quality, timeliness, and issue escalation.\n\n - Own and improve internal controls within assigned processes, maintain process documentation, and support external audits.\n\n - Drive process improvements and automation, partnering with Business Systems to improve Oracle workflows, strengthen data quality, and reduce manual work through tools and AI-enabled solutions.\n\n - Support new entities, acquisitions, and business initiatives by establishing accounting workflows and integrating them into the close.\n\n \n\nYou might thrive in this role if you have: \n\n - 6+ years of progressive accounting experience, with demonstrated ownership of close processes and experience reviewing others’ work or managing in outsourced support.\n\n - A strong general accounting foundation and practical knowledge of U.S. GAAP, including accruals, reconciliations, and financial statement analysis.\n\n - Hands-on intercompany accounting experience, including recording transactions, reconciling balances, and resolving differences across entities.\n\n - The judgment to independently resolve routine and moderately complex accounting issues, identify risks, and escalate matters with clear recommendations.\n\n - Experience operating and improving internal controls and supporting financial statement audits.\n\n - Proficiency with ERP systems and advanced Excel skills; Oracle Fusion experience is preferred, and exposure to Oracle FCCS or another consolidation system is a plus.\n\n - A track record of improving accounting processes, with curiosity about automation and AI tools.\n\n - Strong organizational and communication skills, with the ability to manage competing deadlines and work effectively across teams.\n\n - CPA qualification and/or public accounting experience is preferred. Experience in a global, multi-entity or high-growth technology company is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$162K – $180K • Offers Equity","scrapeableCompensationSalarySummary":"$162K - $180K","compensationTiers":[{"id":"c28c0e31-f1e8-445d-a269-baa2443a6df2","tierSummary":"$162K – $180K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e9fa34a7-3aab-4e9d-8d2d-7397198c8146","summary":"$162K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":180000},{"id":"5f28fbef-92d7-4d37-a620-2eb0f07efe26","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":180000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"96475a30-5aa1-4c56-802d-fe8a54c9cbd9","title":"Software Engineer, HSM Infrastructure Security, Consumer Devices","department":"Consumer Devices","team":"Software","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-08T22:07:30.129+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/96475a30-5aa1-4c56-802d-fe8a54c9cbd9","applyUrl":"https://jobs.ashbyhq.com/openai/96475a30-5aa1-4c56-802d-fe8a54c9cbd9/application","descriptionHtml":"We are hiring a Security Software Engineer to design and implement the hardware-backed security foundations used across OpenAI’s device ecosystem.
A central focus of this role is hardening the boundary between our policy systems and the HSMs that protect sensitive cryptographic keys. This boundary determines which operations may be performed, what may be signed, which policies must be satisfied, and how changes to trusted software and policy are authorized.
You will develop security-critical software and firmware within, or immediately adjacent to, an HSM trust boundary. Depending on your background, this may include HSM trusted applications, firmware services, cryptographic mechanisms, device drivers, PKCS#11 components, secure-provisioning protocols, or signing-policy enforcement systems.
This is a hands-on software-engineering role. You will be expected to design systems, write and review production code, debug across hardware and software boundaries, and carry projects from initial requirements through deployment. It is not an HSM administration, PKI operations, compliance, or architecture-only position.
In This Role, You Will
Design and implement security-critical software and firmware for HSMs, secure elements, trusted execution environments, and hardware roots of trust.
Build and harden the policy-to-HSM boundary responsible for authorizing certificate issuance and cryptographic signing operations.
Develop HSM trusted applications, firmware components, host interfaces, device drivers, SDKs, or cryptographic service integrations.
Implement or extend cryptographic interfaces such as PKCS#11, OpenSSL providers or engines, platform key-storage APIs, or comparable hardware-security interfaces.
Build firmware and software that cryptographically enforces key generation, provisioning, usage, rotation, recovery, and destruction policies.
Design and implement HSM-backed certificate authority, code-signing, key-management, and device-identity systems.
Develop end-to-end cryptographic protocols spanning devices, secure hardware, policy services, and backend infrastructure.
Build security capabilities supporting device attestation, secure boot, factory provisioning and restoration, user registration, and authentication.
Design controls that make trusted software and policy changes verifiable, auditable, and subject to appropriate multi-party authorization.
Write, review, test, and audit secure embedded software for resource-constrained environments.
Develop test harnesses, emulators, fuzzers, and fault-injection tooling to validate security properties and failure behavior.
Threat-model hardware and software trust boundaries and translate findings into concrete engineering improvements.
Partner with hardware, firmware, infrastructure, application, and security teams to integrate secure-by-default capabilities into production systems.
Help establish engineering standards for HSM development, applied cryptography, secure key management, and certificate infrastructure.
Minimum Qualifications
5+ years experience building secure embedded firmware for constrained environments
Deep programming experience in C, C++, or Rust.
You Might Thrive in This Role If You Have
A strong track record of designing, implementing, debugging, and shipping production systems software.
Hands-on experience developing security-critical software or firmware within, or directly adjacent to, an HSM, secure element, TEE, or hardware root of trust.
Experience developing one or more of the following:
HSM firmware or trusted applications
Cryptographic mechanisms or hardware-accelerated cryptographic services
HSM device drivers, host libraries, SDKs, or middleware
PKCS#11 providers, mechanisms, or integrations
Secure key-provisioning or key-injection protocols
HSM-backed certificate authority or code-signing systems
Signing-policy enforcement within a hardware-backed trust boundary
Strong knowledge of applied cryptography, digital signatures, key hierarchies, secure key management, and cryptographic protocol design.
Experience with PKI, X.509 certificates, certificate authorities, certificate issuance, and certificate lifecycle protocols.
Familiarity with secure boot, measured boot, device identity, remote attestation, or hardware-backed storage.
Experience reasoning about concurrency, memory safety, privilege separation, hardware interfaces, failure modes, and side-channel or physical attack considerations.
The ability to evaluate security designs and personally implement the software required to realize them.
Clear communication skills and the ability to collaborate across hardware, firmware, backend, and product teams.
Additional Experience That May Be Helpful
Firmware development for ARM TrustZone or another trusted execution environment.
Experience with commercial or cloud HSM platforms such as Thales Luna, Entrust/nShield, Utimaco, Marvell LiquidSecurity, AWS CloudHSM, or comparable systems.
Experience with PKCS#11, KMIP, OpenSSL providers or engines, secure-element APIs, or platform-native key-storage frameworks.
Device manufacturing, secure provisioning, factory restore, or silicon bring-up experience.
Secure boot ROM, bootloader, firmware-signing, anti-rollback, or authenticated-update development.
Developing trusted applications or cryptographic services inside an HSM or secure coprocessor.
Hardware/software co-design involving cryptographic accelerators, secure processors, or custom silicon.
Multi-party authorization, quorum-controlled deployments, tamper-resistant audit mechanisms, or attestable policy systems.
Secure or private storage systems based on hardware-protected keys.
Experience sustaining high-assurance security software in production.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"We are hiring a Security Software Engineer to design and implement the hardware-backed security foundations used across OpenAI’s device ecosystem.\n\n\n\nA central focus of this role is hardening the boundary between our policy systems and the HSMs that protect sensitive cryptographic keys. This boundary determines which operations may be performed, what may be signed, which policies must be satisfied, and how changes to trusted software and policy are authorized.\n\n\n\nYou will develop security-critical software and firmware within, or immediately adjacent to, an HSM trust boundary. Depending on your background, this may include HSM trusted applications, firmware services, cryptographic mechanisms, device drivers, PKCS#11 components, secure-provisioning protocols, or signing-policy enforcement systems.\n\n\n\nThis is a hands-on software-engineering role. You will be expected to design systems, write and review production code, debug across hardware and software boundaries, and carry projects from initial requirements through deployment. It is not an HSM administration, PKI operations, compliance, or architecture-only position.\n\n\n\nIn This Role, You Will\n\n - Design and implement security-critical software and firmware for HSMs, secure elements, trusted execution environments, and hardware roots of trust.\n\n - Build and harden the policy-to-HSM boundary responsible for authorizing certificate issuance and cryptographic signing operations.\n\n - Develop HSM trusted applications, firmware components, host interfaces, device drivers, SDKs, or cryptographic service integrations.\n\n - Implement or extend cryptographic interfaces such as PKCS#11, OpenSSL providers or engines, platform key-storage APIs, or comparable hardware-security interfaces.\n\n - Build firmware and software that cryptographically enforces key generation, provisioning, usage, rotation, recovery, and destruction policies.\n\n - Design and implement HSM-backed certificate authority, code-signing, key-management, and device-identity systems.\n\n - Develop end-to-end cryptographic protocols spanning devices, secure hardware, policy services, and backend infrastructure.\n\n - Build security capabilities supporting device attestation, secure boot, factory provisioning and restoration, user registration, and authentication.\n\n - Design controls that make trusted software and policy changes verifiable, auditable, and subject to appropriate multi-party authorization.\n\n - Write, review, test, and audit secure embedded software for resource-constrained environments.\n\n - Develop test harnesses, emulators, fuzzers, and fault-injection tooling to validate security properties and failure behavior.\n\n - Threat-model hardware and software trust boundaries and translate findings into concrete engineering improvements.\n\n - Partner with hardware, firmware, infrastructure, application, and security teams to integrate secure-by-default capabilities into production systems.\n\n - Help establish engineering standards for HSM development, applied cryptography, secure key management, and certificate infrastructure.\n\n\n\nMinimum Qualifications\n\n - 5+ years experience building secure embedded firmware for constrained environments\n\n - Deep programming experience in C, C++, or Rust.\n\n\n\nYou Might Thrive in This Role If You Have\n\n - A strong track record of designing, implementing, debugging, and shipping production systems software.\n\n - Hands-on experience developing security-critical software or firmware within, or directly adjacent to, an HSM, secure element, TEE, or hardware root of trust.\n\n - Experience developing one or more of the following:\n \n - HSM firmware or trusted applications\n \n - Cryptographic mechanisms or hardware-accelerated cryptographic services\n \n - HSM device drivers, host libraries, SDKs, or middleware\n \n - PKCS#11 providers, mechanisms, or integrations\n \n - Secure key-provisioning or key-injection protocols\n \n - HSM-backed certificate authority or code-signing systems\n \n - Signing-policy enforcement within a hardware-backed trust boundary\n\n - Strong knowledge of applied cryptography, digital signatures, key hierarchies, secure key management, and cryptographic protocol design.\n\n - Experience with PKI, X.509 certificates, certificate authorities, certificate issuance, and certificate lifecycle protocols.\n\n - Familiarity with secure boot, measured boot, device identity, remote attestation, or hardware-backed storage.\n\n - Experience reasoning about concurrency, memory safety, privilege separation, hardware interfaces, failure modes, and side-channel or physical attack considerations.\n\n - The ability to evaluate security designs and personally implement the software required to realize them.\n\n - Clear communication skills and the ability to collaborate across hardware, firmware, backend, and product teams.\n\n\n\nAdditional Experience That May Be Helpful\n\n - Firmware development for ARM TrustZone or another trusted execution environment.\n\n - Experience with commercial or cloud HSM platforms such as Thales Luna, Entrust/nShield, Utimaco, Marvell LiquidSecurity, AWS CloudHSM, or comparable systems.\n\n - Experience with PKCS#11, KMIP, OpenSSL providers or engines, secure-element APIs, or platform-native key-storage frameworks.\n\n - Device manufacturing, secure provisioning, factory restore, or silicon bring-up experience.\n\n - Secure boot ROM, bootloader, firmware-signing, anti-rollback, or authenticated-update development.\n\n - Developing trusted applications or cryptographic services inside an HSM or secure coprocessor.\n\n - Hardware/software co-design involving cryptographic accelerators, secure processors, or custom silicon.\n\n - Multi-party authorization, quorum-controlled deployments, tamper-resistant audit mechanisms, or attestable policy systems.\n\n - Secure or private storage systems based on hardware-protected keys.\n\n - Experience sustaining high-assurance security software in production.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"7ad6da6f-cf92-4e58-b915-44c210ef5332","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"477e683c-ed7d-4259-97bf-e2c28e914dc9","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"c70d3969-b01b-4e29-aa7b-740845ad5266","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"76084eee-9186-4897-ae12-3445307e61be","title":"Account Director, Mid-Market | Korea","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Seoul, South Korea","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-09T14:09:43.762+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Seoul","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/openai/76084eee-9186-4897-ae12-3445307e61be","applyUrl":"https://jobs.ashbyhq.com/openai/76084eee-9186-4897-ae12-3445307e61be/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
This role is part of our APAC Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners.
You’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Seoul, South Korea and we operate in a hybrid model of 3 days in the office.
In this role, you'll:
Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan.
Win lighthouse accounts through outbound sales outreach.
Partner with solutions and research engineering to build and execute complex customer programs and projects.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
We're seeking someone with experience including:
7+ years of direct selling experience in Data and AI or Cloud.
Designing and executing complex go to market strategies.
Orchestrating programmatic sales motions with partners.
Experience operating in fast paced, high growth environments.
Working directly with c-level executives.
Leading high-visibility customer events (CAB, conferences, product launches, etc.).
Hands on experience with AI tools.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\n\nAbout the role\n\nThis role is part of our APAC Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners.\n\nYou’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Seoul, South Korea and we operate in a hybrid model of 3 days in the office.\n\n\nIn this role, you'll:\n\n - Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan.\n\n - Win lighthouse accounts through outbound sales outreach.\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects.\n\n - Own a consumption revenue target.\n\n - Manage consumption revenue forecasts.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nWe're seeking someone with experience including:\n\n - 7+ years of direct selling experience in Data and AI or Cloud.\n\n - Designing and executing complex go to market strategies.\n\n - Orchestrating programmatic sales motions with partners.\n\n - Experience operating in fast paced, high growth environments.\n\n - Working directly with c-level executives.\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.).\n\n - Hands on experience with AI tools.\n\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e8ab15cc-f1f9-43cd-8658-e51d925af98c","title":"Market Research Lead, ChatGPT","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-09T18:18:25.543+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e8ab15cc-f1f9-43cd-8658-e51d925af98c","applyUrl":"https://jobs.ashbyhq.com/openai/e8ab15cc-f1f9-43cd-8658-e51d925af98c/application","descriptionHtml":"About the Team
Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. We develop strategies that drive awareness, engagement, and usage of OpenAI’s products and platform, helping people and businesses understand and realize the value of AI.
The Marketing Insights & Analytics team develops a deep understanding of markets, audiences, behaviors, attitudes, and needs to inform marketing, product, and business decisions. We partner across OpenAI to build foundational audience understanding, shape marketing strategy, inform thought leadership, and measure performance.
About the Role
As Market Research Lead, ChatGPT you will help shape our Insights & Analytics strategy and set research direction for a major business area or cross-functional initiative. As a senior individual contributor, you will independently define and lead multiple complex research workstreams, connecting audience behavior, perceptions, and feedback to decisions across product, brand, and growth.
You will anticipate emerging business questions, bring structure to ambiguous challenges, and translate research into recommendations that influence senior leadership. Alongside delivering hands-on research, you will establish methodological standards, develop foundational research frameworks, and mentor experienced peers.
In this role, you will:
Set research strategy, priorities, and goals for a major business area, aligning the research agenda with critical decisions and anticipating future needs.
Independently define, prioritize, and lead multiple complex quantitative and qualitative research workstreams, balancing business impact, rigor, speed, and resources.
Serve as a strategic partner to brand, product marketing, creative, product, and other teams, helping shape business strategy and goals through insights.
Address challenges such as reaching new audiences, evolving our brand, positioning our product suite, and improving experiences.
Connect primary research with behavioral data and other evidence, partnering with analytics colleagues to build a holistic understanding of our audiences.
Translate complex findings into clear narratives and actionable recommendations that influence senior leaders and align stakeholders around decisions.
Set technical and quality standards for research design, execution, analysis, and interpretation, including work delivered by agencies and vendors.
Develop reusable frameworks and foundational research that strengthen the team’s ability to answer complex questions over time.
You might thrive in this role if you have:
12+ years of experience in mixed-method market research and data analysis, with deep expertise in quantitative and qualitative methods.
A track record of setting research strategy and independently leading multiple complex workstreams across a substantial business area or cross-functional initiative.
Strong judgment in ambiguous situations, including identifying the right questions, prioritizing competing needs, and choosing methods that support consequential decisions.
Hands-on expertise across the full research lifecycle, including instrument design, sampling, weighting, statistical analysis, and reporting.
Demonstrated success synthesizing evidence from multiple sources into recommendations that influence senior leadership and marketing, product, or business strategy.
Experience spanning product or go-to-market research, positioning and messaging, brand strategy, campaign development, and tracking.
Experience conducting global research and managing agencies or vendors to deliver high-quality outcomes.
Experience establishing research standards, developing reusable frameworks, and mentoring experienced researchers or cross-functional peers.
Proficiency with statistical analysis and survey programming.
Excited to make AI part of how you work—actively experimenting with new tools and finding practical ways to improve the quality, speed, and impact of your work
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nLike every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. We develop strategies that drive awareness, engagement, and usage of OpenAI’s products and platform, helping people and businesses understand and realize the value of AI.\n\nThe Marketing Insights & Analytics team develops a deep understanding of markets, audiences, behaviors, attitudes, and needs to inform marketing, product, and business decisions. We partner across OpenAI to build foundational audience understanding, shape marketing strategy, inform thought leadership, and measure performance.\n\nAbout the Role\n\nAs Market Research Lead, ChatGPT you will help shape our Insights & Analytics strategy and set research direction for a major business area or cross-functional initiative. As a senior individual contributor, you will independently define and lead multiple complex research workstreams, connecting audience behavior, perceptions, and feedback to decisions across product, brand, and growth.\n\nYou will anticipate emerging business questions, bring structure to ambiguous challenges, and translate research into recommendations that influence senior leadership. Alongside delivering hands-on research, you will establish methodological standards, develop foundational research frameworks, and mentor experienced peers.\n\nIn this role, you will:\n\n - Set research strategy, priorities, and goals for a major business area, aligning the research agenda with critical decisions and anticipating future needs.\n\n - Independently define, prioritize, and lead multiple complex quantitative and qualitative research workstreams, balancing business impact, rigor, speed, and resources.\n\n - Serve as a strategic partner to brand, product marketing, creative, product, and other teams, helping shape business strategy and goals through insights.\n\n - Address challenges such as reaching new audiences, evolving our brand, positioning our product suite, and improving experiences.\n\n - Connect primary research with behavioral data and other evidence, partnering with analytics colleagues to build a holistic understanding of our audiences.\n\n - Translate complex findings into clear narratives and actionable recommendations that influence senior leaders and align stakeholders around decisions.\n\n - Set technical and quality standards for research design, execution, analysis, and interpretation, including work delivered by agencies and vendors.\n\n - Develop reusable frameworks and foundational research that strengthen the team’s ability to answer complex questions over time.\n\nYou might thrive in this role if you have:\n\n - 12+ years of experience in mixed-method market research and data analysis, with deep expertise in quantitative and qualitative methods.\n\n - A track record of setting research strategy and independently leading multiple complex workstreams across a substantial business area or cross-functional initiative.\n\n - Strong judgment in ambiguous situations, including identifying the right questions, prioritizing competing needs, and choosing methods that support consequential decisions.\n\n - Hands-on expertise across the full research lifecycle, including instrument design, sampling, weighting, statistical analysis, and reporting.\n\n - Demonstrated success synthesizing evidence from multiple sources into recommendations that influence senior leadership and marketing, product, or business strategy.\n\n - Experience spanning product or go-to-market research, positioning and messaging, brand strategy, campaign development, and tracking.\n\n - Experience conducting global research and managing agencies or vendors to deliver high-quality outcomes.\n\n - Experience establishing research standards, developing reusable frameworks, and mentoring experienced researchers or cross-functional peers.\n\n - Proficiency with statistical analysis and survey programming.\n\n - Excited to make AI part of how you work—actively experimenting with new tools and finding practical ways to improve the quality, speed, and impact of your work\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$240K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$240K - $300K","compensationTiers":[{"id":"e8fac356-4d16-47b7-9e75-c8b09a2ea087","tierSummary":"$240K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8b2ffe7b-e62a-40a2-b2c4-7f8fcac723e2","summary":"$240K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":300000},{"id":"24675273-63be-4dab-bb26-50ab71e656e9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"be7abbba-bca2-4baa-b7d8-98d5ab514520","title":"Client Partner, Ads Solutions - Financial Services","department":"Go To Market","team":"Ads Solutions","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-12T16:38:26.987+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/be7abbba-bca2-4baa-b7d8-98d5ab514520","applyUrl":"https://jobs.ashbyhq.com/openai/be7abbba-bca2-4baa-b7d8-98d5ab514520/application","descriptionHtml":"About the Team
OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity.
About the Role
This role will focus on growing advertising revenue across the Financial Services vertical, including banks, credit card issuers, insurance providers, investment and wealth management firms, lending platforms, fintech companies, and adjacent financial services brands.
You will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior financial services decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals.
You will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Financial Services vertical expertise.
In this role, you will:
Prospect, qualify, and close new advertising opportunities across the Financial Services vertical.
Own and achieve a defined revenue target across an assigned portfolio of financial services advertisers.
Build relationships with senior advertising, marketing, digital acquisition, product, and business leaders.
Develop account plans that connect advertiser goals—such as account openings, credit card applications, insurance quotes, qualified leads, app adoption, and customer retention—to measurable campaign outcomes.
Identify opportunities across major financial services moments, including product launches, tax season, annual enrollment periods, and shifts in consumer financial needs.
Structure and negotiate complex commercial agreements.
Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value.
Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion.
Collaborate with Product, Engineering, Marketing, Policy, and Operations to support complex deals and inform future advertising solutions.
Partner with advertisers and internal teams to navigate industry-specific advertising, privacy, and compliance requirements.
Maintain strong pipeline management, accurate forecasting, and a deep understanding of Financial Services industry trends.
You might thrive in this role if you:
Have 10+ years of experience in digital advertising, performance marketing, client strategy, consulting, or enterprise sales.
Have experience working with Financial Services advertisers, such as banks, credit card issuers, insurance providers, investment and wealth management firms, lending platforms, or fintech companies.
Have 3+ years of experience advising and influencing senior executives and client stakeholders.
Have a proven track record of owning revenue targets and closing complex advertising or commercial deals.
Understand financial services customer journeys, acquisition funnels, customer lifetime value, and performance metrics.
Have experience navigating the advertising, privacy, and compliance considerations of a regulated industry.
Can create compelling business cases and translate advertiser objectives into measurable partnership strategies.
Have strong verbal and written communication skills.
Can operate effectively in ambiguous, fast-changing environments.
Are excited to help shape a new advertising platform while maintaining high standards for user experience, trust, and responsible growth.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\nOpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity.\n\n\nAbout the Role\nThis role will focus on growing advertising revenue across the Financial Services vertical, including banks, credit card issuers, insurance providers, investment and wealth management firms, lending platforms, fintech companies, and adjacent financial services brands.\nYou will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior financial services decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals.\n\n\nYou will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Financial Services vertical expertise.\n\n\nIn this role, you will:\n\n - Prospect, qualify, and close new advertising opportunities across the Financial Services vertical.\n\n - Own and achieve a defined revenue target across an assigned portfolio of financial services advertisers.\n\n - Build relationships with senior advertising, marketing, digital acquisition, product, and business leaders.\n\n - Develop account plans that connect advertiser goals—such as account openings, credit card applications, insurance quotes, qualified leads, app adoption, and customer retention—to measurable campaign outcomes.\n\n - Identify opportunities across major financial services moments, including product launches, tax season, annual enrollment periods, and shifts in consumer financial needs.\n\n - Structure and negotiate complex commercial agreements.\n\n - Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value.\n\n - Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion.\n\n - Collaborate with Product, Engineering, Marketing, Policy, and Operations to support complex deals and inform future advertising solutions.\n\n - Partner with advertisers and internal teams to navigate industry-specific advertising, privacy, and compliance requirements.\n\n - Maintain strong pipeline management, accurate forecasting, and a deep understanding of Financial Services industry trends.\n\n\n\nYou might thrive in this role if you:\n\n - Have 10+ years of experience in digital advertising, performance marketing, client strategy, consulting, or enterprise sales.\n\n - Have experience working with Financial Services advertisers, such as banks, credit card issuers, insurance providers, investment and wealth management firms, lending platforms, or fintech companies.\n\n - Have 3+ years of experience advising and influencing senior executives and client stakeholders.\n\n - Have a proven track record of owning revenue targets and closing complex advertising or commercial deals.\n\n - Understand financial services customer journeys, acquisition funnels, customer lifetime value, and performance metrics.\n\n - Have experience navigating the advertising, privacy, and compliance considerations of a regulated industry.\n\n - Can create compelling business cases and translate advertiser objectives into measurable partnership strategies.\n\n - Have strong verbal and written communication skills.\n\n - Can operate effectively in ambiguous, fast-changing environments.\n\n - Are excited to help shape a new advertising platform while maintaining high standards for user experience, trust, and responsible growth.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $273K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$216K - $273K","compensationTiers":[{"id":"7da248cb-0d0d-4b83-9d3c-10c6a894c0f9","tierSummary":"Estimated Base Salary $216K – $273K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"ec3d7a09-b320-457d-aa29-346fac1436c0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"a0705e58-3cdf-4e9d-89bb-61e3c3b17bff","summary":"Estimated Base Salary $216K – $273K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":273000},{"id":"e175712a-3b22-46d4-9a1e-75c5b776c669","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":273000},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"31df540f-4062-46e8-918f-b747a90c7052","title":"Compensation Operations Analyst","department":"People","team":"Human Resources","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-13T16:57:23.821+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/31df540f-4062-46e8-918f-b747a90c7052","applyUrl":"https://jobs.ashbyhq.com/openai/31df540f-4062-46e8-918f-b747a90c7052/application","descriptionHtml":"About the Team
OpenAI’s People team supports a complex, rapidly growing organization of researchers, engineers, and business teams. The Compensation function ensures accuracy, scalability, and operational excellence across all compensation tools, systems, and data flows.
About the Role
We’re hiring a Compensation Operations Analyst to build and run the systems, tools, and processes that power compensation at OpenAI. This role is deeply operational and technical: you will configure HRIS modules, manage compensation tools end-to-end, maintain pristine data quality, and ensure compensation cycles run flawlessly. You’ll partner closely with People Systems, Total Rewards, Finance, and vendors to keep our compensation infrastructure accurate, scalable, and audit-ready.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own configuration and day-to-day operations of compensation tools and HRIS compensation modules.
Manage annual and off-cycle compensation processes, ensuring data integrity, testing, quality assurance, and on-time execution.
Build and maintain compensation datasets, dashboards, audits, and data flows across systems.
Lead compensation vendor relationships, including implementation, troubleshooting, and data submissions.
Diagnose and resolve system issues, identify root causes, and drive process and tooling improvements.
Partner with People Systems and Engineering to enhance architecture, workflows, and automation.
Ensure high data accuracy across compensation systems and proactively identify gaps, risks, or anomalies.
Translate technical or complex compensation system issues into clear guidance for stakeholders.
You might thrive in this role if you:
Have 5+ years of experience in compensation operations, HR operations/systems, or total rewards tooling in high-growth or technology environments.
Have strong HRIS configuration experience, especially with compensation planning modules; Workday and Pave experience is preferred.
Bring rigor and precision to data auditing, validation, and lifecycle management.
Can manage and optimize tools at scale while navigating fast-moving environments.
Communicate effectively across functions and are comfortable working with technical partners.
Are action-oriented, organized, and reliable under tight deadlines.
Have a strong ownership mindset and a bias toward simple, scalable systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s People team supports a complex, rapidly growing organization of researchers, engineers, and business teams. The Compensation function ensures accuracy, scalability, and operational excellence across all compensation tools, systems, and data flows.\n\n\n\nAbout the Role\n\nWe’re hiring a Compensation Operations Analyst to build and run the systems, tools, and processes that power compensation at OpenAI. This role is deeply operational and technical: you will configure HRIS modules, manage compensation tools end-to-end, maintain pristine data quality, and ensure compensation cycles run flawlessly. You’ll partner closely with People Systems, Total Rewards, Finance, and vendors to keep our compensation infrastructure accurate, scalable, and audit-ready.\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Own configuration and day-to-day operations of compensation tools and HRIS compensation modules.\n\n - Manage annual and off-cycle compensation processes, ensuring data integrity, testing, quality assurance, and on-time execution.\n\n - Build and maintain compensation datasets, dashboards, audits, and data flows across systems.\n\n - Lead compensation vendor relationships, including implementation, troubleshooting, and data submissions.\n\n - Diagnose and resolve system issues, identify root causes, and drive process and tooling improvements.\n\n - Partner with People Systems and Engineering to enhance architecture, workflows, and automation.\n\n - Ensure high data accuracy across compensation systems and proactively identify gaps, risks, or anomalies.\n\n - Translate technical or complex compensation system issues into clear guidance for stakeholders.\n\n\n\nYou might thrive in this role if you:\n\n - Have 5+ years of experience in compensation operations, HR operations/systems, or total rewards tooling in high-growth or technology environments.\n\n - Have strong HRIS configuration experience, especially with compensation planning modules; Workday and Pave experience is preferred.\n\n - Bring rigor and precision to data auditing, validation, and lifecycle management.\n\n - Can manage and optimize tools at scale while navigating fast-moving environments.\n\n - Communicate effectively across functions and are comfortable working with technical partners.\n\n - Are action-oriented, organized, and reliable under tight deadlines.\n\n - Have a strong ownership mindset and a bias toward simple, scalable systems.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$180K – $200K • Offers Equity","scrapeableCompensationSalarySummary":"$180K - $200K","compensationTiers":[{"id":"7e11963c-c378-4054-8052-cb5819ba9aeb","tierSummary":"$180K – $200K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5794a9c6-36e8-4ab7-904b-9a8ad1dc4f53","summary":"$180K – $200K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":200000},{"id":"0febc21e-9786-47b7-bf1d-d003a3735578","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":180000,"maxValue":200000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c36abd4d-09f0-4af9-b472-45b64848886f","title":"Infrastructure Communications Lead","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-13T17:33:36.123+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c36abd4d-09f0-4af9-b472-45b64848886f","applyUrl":"https://jobs.ashbyhq.com/openai/c36abd4d-09f0-4af9-b472-45b64848886f/application","descriptionHtml":"About the Team
Our team helps OpenAI advance data center development by connecting communications, permitting and community engagement. We work across the teams building these projects to bring community expertise and clear communication to practical development needs.
About the Role
We’re looking for a versatile communications and community engagement professional who can help move data center projects forward. You’ll combine community engagement with strong communication skills and experience in permitting and public meetings. This role calls for someone who can influence across organizational boundaries, build understanding among stakeholders and step into the work where they can be most useful. This position has a strong external focus, crafting and sharing our data center narrative with a strong impact on policy-making through advocacy and press stakeholder management. This position will also have a major impact on the way OpenAI is perceived by other players in the industry and by the wider public.
In this role, you will:
Partner with permitting and community-engagement teams to understand local concerns and support project progress.
Support press and storytelling around community engagement projects in our local data center communities in partnership with our Community Engagement Leads.
Help craft and scale our communication narrative around our operating principals as we scale our infrastructure footprint.
Develop clear narratives and communications that explain projects, energy needs and policy positions to relevant stakeholders.
Connect policy, communications and project teams so messages and actions reflect development needs.
Build alignment across teams, influence decisions and help resolve issues that span policy, communications and development.
Think creatively about communications and the channels used, working with the Public Affairs teams to deliver integrated execution of initiatives.
Help shape energy policy approaches that support data center development and translate policy considerations into practical recommendations.
You might thrive in this role if you have:
Strong written and verbal communication skills, with the ability to make complex issues clear to different audiences.
Practical experience crafting a positive narrative for the data center industry, and a track record of influencing across teams and taking ownership in ambiguous situations.
Experience in and supporting public meetings, events, and announcements.
Experience managing social media messaging and campaigns in support of project initiatives
Media training and have experience working with senior leadership to prep for media
Experience in energy policy and an ability to connect policy decisions to infrastructure development.
Preferred Skills
Experience running a high stakes media campaign
Experience supporting data center development or comparable energy and infrastructure projects.
Experience with policy communication (on energy for example)
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur team helps OpenAI advance data center development by connecting communications, permitting and community engagement. We work across the teams building these projects to bring community expertise and clear communication to practical development needs.\n\nAbout the Role\n\nWe’re looking for a versatile communications and community engagement professional who can help move data center projects forward. You’ll combine community engagement with strong communication skills and experience in permitting and public meetings. This role calls for someone who can influence across organizational boundaries, build understanding among stakeholders and step into the work where they can be most useful. This position has a strong external focus, crafting and sharing our data center narrative with a strong impact on policy-making through advocacy and press stakeholder management. This position will also have a major impact on the way OpenAI is perceived by other players in the industry and by the wider public.\n\nIn this role, you will:\n\n - Partner with permitting and community-engagement teams to understand local concerns and support project progress.\n\n - Support press and storytelling around community engagement projects in our local data center communities in partnership with our Community Engagement Leads.\n\n - Help craft and scale our communication narrative around our operating principals as we scale our infrastructure footprint.\n\n - Develop clear narratives and communications that explain projects, energy needs and policy positions to relevant stakeholders.\n\n - Connect policy, communications and project teams so messages and actions reflect development needs.\n\n - Build alignment across teams, influence decisions and help resolve issues that span policy, communications and development.\n\n - Think creatively about communications and the channels used, working with the Public Affairs teams to deliver integrated execution of initiatives.\n\n - Help shape energy policy approaches that support data center development and translate policy considerations into practical recommendations.\n\nYou might thrive in this role if you have:\n\n - Strong written and verbal communication skills, with the ability to make complex issues clear to different audiences.\n\n - Practical experience crafting a positive narrative for the data center industry, and a track record of influencing across teams and taking ownership in ambiguous situations.\n\n - Experience in and supporting public meetings, events, and announcements.\n\n - Experience managing social media messaging and campaigns in support of project initiatives\n\n - Media training and have experience working with senior leadership to prep for media\n\n - Experience in energy policy and an ability to connect policy decisions to infrastructure development.\n\nPreferred Skills\n\n - Experience running a high stakes media campaign\n\n - Experience supporting data center development or comparable energy and infrastructure projects.\n\n - Experience with policy communication (on energy for example)\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"1cfea54c-1b06-456d-b2d0-028b953c0d19","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"60b7047d-52cb-4548-a602-27987a9f454e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b99ac470-649c-4420-afa3-b0ca268e12f6","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000}]}},{"id":"d039c0ef-ab36-4d40-bc5e-5c70295b2eb7","title":"Applied AI Engineer, Digital Natives","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-13T17:54:12.732+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d039c0ef-ab36-4d40-bc5e-5c70295b2eb7","applyUrl":"https://jobs.ashbyhq.com/openai/d039c0ef-ab36-4d40-bc5e-5c70295b2eb7/application","descriptionHtml":"About the Team
OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works.
Production-ready deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.
About the Role
As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale.
You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations.
This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in Munich. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Partner directly with enterprise and digital native customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.
Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.
Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.
You might thrive in this role if you:
Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, product engineering or technical consulting.
Are fluent in both German and English
Can point to substantial personal contributions in code, architecture, evaluation, debugging, or engineering of production systems—not only program or stakeholder management.
Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.
Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.
Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works.\n\nProduction-ready deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.\n\nAbout the Role\n\nAs an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale.\n\nYou will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations.\n\nThis is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\nThis role is based in Munich. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\nIn this role, you will:\n\n - Partner directly with enterprise and digital native customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.\n\n - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.\n\n - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.\n\n - Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.\n\n - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.\n\nYou might thrive in this role if you:\n\n - Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, product engineering or technical consulting.\n\n - Are fluent in both German and English\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or engineering of production systems—not only program or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.\n\n - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"ca424ad4-4b8e-472a-acb3-b9822bc704b5","title":"Account Director, Large Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-14T03:12:51.759+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ca424ad4-4b8e-472a-acb3-b9822bc704b5","applyUrl":"https://jobs.ashbyhq.com/openai/ca424ad4-4b8e-472a-acb3-b9822bc704b5/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week.
In this role, you will:
Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan
Lead our enterprise prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
10+ years selling platform-as-a-service and/or software-as-a-service
Achieving revenue targets >$2M per year for more than 3 years
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Additional language skills in Thai or Vietnamese is advantageous due to the roles regional coverage
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week.\n\nIn this role, you will:\n\n - Manage a small number of key accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our enterprise prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\nWe're seeking someone with experience including:\n\n - 10+ years selling platform-as-a-service and/or software-as-a-service\n\n - Achieving revenue targets >$2M per year for more than 3 years\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n - Additional language skills in Thai or Vietnamese is advantageous due to the roles regional coverage\n\n You might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8842f4d5-dabb-4b15-a339-36ab13a6db11","title":"Enablement Lead, Knowledge Work","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Seoul, South Korea","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-14T03:07:32.093+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Seoul","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8842f4d5-dabb-4b15-a339-36ab13a6db11","applyUrl":"https://jobs.ashbyhq.com/openai/8842f4d5-dabb-4b15-a339-36ab13a6db11/application","descriptionHtml":"About the Team
The Enablement Lead (EL) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.
Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.
By helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.
About the Role
The Enablement Lead, Knowledge Work is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.
This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.
Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.
This role is based in our Seoul office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.
Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.
Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite.
Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.
Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
You might thrive in this role if you:
Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.
Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.
Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.
Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.
Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base
Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.
Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.
Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.
Are personally committed to fostering the safe and responsible evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Enablement Lead (EL) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.\n\nOur mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.\n\nBy helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.\n\nAbout the Role\n\nThe Enablement Lead, Knowledge Work is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.\n\nThis role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.\n\nSuccess in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.\n\nThis role is based in our Seoul office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\n - Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.\n\n - Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.\n\n - Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.\n\n - Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite.\n\n - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.\n\n - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\nYou might thrive in this role if you:\n\n - Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.\n\n - Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.\n\n - Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.\n\n - Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.\n\n - Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base\n\n - Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.\n\n - Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.\n\n - Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.\n\n - Are personally committed to fostering the safe and responsible evolution of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e0536ab8-fec4-47e2-a9e6-89f43e6b377b","title":"Enablement Lead, Knowledge Work","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-14T03:07:27.496+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e0536ab8-fec4-47e2-a9e6-89f43e6b377b","applyUrl":"https://jobs.ashbyhq.com/openai/e0536ab8-fec4-47e2-a9e6-89f43e6b377b/application","descriptionHtml":"About the Team
The Enablement Lead (EL) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.
Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.
By helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.
About the Role
The Enablement Lead, Knowledge Work is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.
This role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.
Success in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.
This role is based in our Sydney office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.
Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.
Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite.
Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.
Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
You might thrive in this role if you:
Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.
Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.
Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.
Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.
Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base
Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.
Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.
Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.
Are personally committed to fostering the safe and responsible evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Enablement Lead (EL) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.\n\nOur mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.\n\nBy helping customers move from experimentation to production, the EL team accelerates time-to-value, deepens product adoption, and helps make OpenAI indispensable to how organizations work.\n\nAbout the Role\n\nThe Enablement Lead, Knowledge Work is a specialist post-sales enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. This role is responsible for designing and delivering enablement experiences that support a repeatable adoption framework, driving sustained activation, expanding breadth and depth of usage, and measurable business value across OpenAI’s product suite, including ChatGPT Enterprise and Agents.\n\nThis role blends strong product fluency, instructional design, and customer advisory. You will lead live workshops, deliver services, and design adoption interventions for audiences ranging from everyday business users to technical practitioners and executive leaders, helping customers understand not just what OpenAI’s products can do, but how to apply them effectively in real world workflows.\n\nSuccess in this role means accelerating customer confidence, increasing product adoption, supporting successful launches of new product capabilities, and helping customers translate product features into tangible outcomes across teams and business functions. You will own outcomes related to activation and sustained usage by shaping how enablement drives measurable customer impact.\n\nThis role is based in our Sydney office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Own the enablement of OpenAI products, including ChatGPT Enterprise and Agents, helping define effective enablement patterns that support adoption across business and technical teams within enterprise organizations.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\n - Lead customer enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.\n\n - Design and deliver high-impact engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.\n\n - Drive customer activation, sustained usage, and measurable business value through structured enablement programs designed for durable, organization-wide adoption.\n\n - Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite.\n\n - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.\n\n - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\nYou might thrive in this role if you:\n\n - Have 6+ years of experience in customer facing, enablement, or instructional roles, engaging C-level, business, and technical audiences in complex enterprise environments.\n\n - Possess exceptional presentation and communication skills, particularly when translating AI capabilities into clear, practical value for senior and executive level audiences.\n\n - Have strong product fluency across ChatGPT, Agents, and the broader OpenAI ecosystem, with a practical understanding of how AI capabilities can be applied to real world workflows and enterprise use cases.\n\n - Have experience leading workshops and enablement programs, with the ability to design learning journeys, facilitate live sessions, and respond to questions in real time.\n\n - Can identify patterns across customers and translate them into scalable approaches that improve adoption across the broader customer base\n\n - Can connect product capabilities to concrete business outcomes such as productivity gains, operational efficiency, cost reduction, risk mitigation, or revenue impact.\n\n - Are comfortable thinking on your feet in live customer environments, adapting quickly to new information, shifting priorities, and real time questions while maintaining clarity, ownership, and momentum.\n\n - Bring a humble attitude, an eagerness to help others succeed, and a strong curiosity to continuously learn and deepen your understanding of emerging AI capabilities.\n\n - Are personally committed to fostering the safe and responsible evolution of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"30a1d941-f12c-4589-a7a0-dad116b9aa33","title":"Product Reliability Engineer ","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T17:51:08.284+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/30a1d941-f12c-4589-a7a0-dad116b9aa33","applyUrl":"https://jobs.ashbyhq.com/openai/30a1d941-f12c-4589-a7a0-dad116b9aa33/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.
The Compute team works on the design of our AI supercomputers, doing everything from workload modeling to influencing accelerator design. We’re leaning into our partnerships to make system and data center co-design an integral part of this process, and are looking for engineers to design AI supercomputers solutions for data center applications
This team is responsible for working with partners to optimize their hardware for our workloads, identifying promising new deep learning accelerators, and bringing those hardware platforms to production.
If you’re excited to work at the intersection of cutting edge deep learning, hardware system, and data center design this role is for you!
About the Role
We’re looking for a Product Reliability Engineer to own reliability engineering for advanced IT hardware, from printed circuit board assemblies (PCBAs) through compute and networking trays, systems, and fully integrated racks. You’ll translate operating conditions and service-life goals into reliability requirements, design and execute qualification tests, and drive failure analysis and corrective-action verification from development through production and field deployment. Working with electrical, mechanical, thermal, manufacturing, quality, and data center teams, suppliers, and manufacturing partners, you’ll use test and field evidence to improve hardware durability, serviceability, and availability.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Define reliability requirements and targets for PCBAs, trays, systems, and racks using mission profiles, expected service life, operating environments, duty cycles, and availability goals.
Drive design-for-reliability reviews with electrical, mechanical, and thermal engineers. Use failure modes and effects analysis (DFMEA or FMEA) and physics of failure to prioritize risks and recommend design improvements. Own component de-rating guidelines and guidance.
Own reliability qualification plans from new product introduction through production, defining test coverage, representative configurations, sample sizes, stress conditions, duration, pass/fail criteria, and exit evidence at each assembly level.
Develop and execute accelerated life and environmental tests, including temperature cycling, humidity exposure, power cycling, shock, vibration, and transport testing. Exercise hardware under representative workloads and monitor function and degradation during stress.
Analyze life-test and field data using Weibull and other reliability models, acceleration models, and confidence intervals. State assumptions, exposure, and uncertainty when estimating failure rates, useful life, or reliability against targets.
Lead failure investigations from symptom reproduction through physical root cause. Maintain failure reporting, analysis, and corrective-action records, and verify fixes through targeted testing and recurrence monitoring.
Review supplier reliability plans and evidence for PCBs, PCBa components/assemblies, cables, connectors, and cooling components. Identify gaps between component qualification and the stresses encountered in the integrated system or rack.
Work hands-on with internal and partner labs to develop fixtures, instrumentation, and test methods. Review sample traceability, test configurations, calibration, raw data, and failure capture, including on-site support at manufacturing partners.
Partner with manufacturing and quality engineers to establish and validate reliability screens, burn-in where justified, and ongoing reliability testing. Confirm screening detects relevant defects without consuming unacceptable product life.
Evaluate reliability risks introduced by assembly and integration: board strain and solder-joint damage, connector mating and retention, cable routing, fastener preload, power connections, and thermal interfaces. Partner with cooling specialists on leak integrity, material compatibility, corrosion, and cooling performance over life.
Plan reliability test resources, lab capacity, hardware samples, schedules, and dependencies across programs with engineering teams, technical program managers, suppliers, and manufacturing partners.
Present qualification results, unresolved failure modes, and residual risk at design and release reviews. Make evidence-based readiness recommendations and clearly identify test gaps, required follow-up, and decisions for accountable owners.
Assess reliability impact and define targeted requalification for design, component, supplier, manufacturing process, and repair changes, including firmware changes that alter hardware operating stresses.
Track field returns and fleet failure trends with service and data center teams. Correlate telemetry, failure analysis, and configuration history to prioritize corrective actions and feed lessons into future designs and qualification plans.
Validate serviceability and repeated assembly or maintenance operations, including connector mating cycles and component replacement. Work with system engineers to assess how hardware failures, redundancy, and recovery affect rack availability.
You might thrive in this role if you:
Have hands-on reliability engineering experience with advanced IT hardware, such as AI/HPC servers, networking equipment, or storage systems, spanning PCBAs, electromechanical assemblies, and integrated racks.
Have designed, instrumented, and executed hardware reliability tests, debugged failures in the lab, and translated results into practical design or process improvements.
Understand failure mechanisms in electronic assemblies, including solder fatigue, PCB and laminate damage, connector wear, corrosion, and thermal or mechanical degradation.
Can turn mission profiles and failure risks into qualification plans, select defensible sample sizes and stress levels, and explain the assumptions and limits of accelerated testing.
Have led reliability qualification through development and production milestones, balancing sample availability, lab capacity, schedule, and the evidence needed for release decisions.
Have worked directly with component suppliers, joint design manufacturers, contract manufacturers, and external test labs to review test methods, resolve failures, and verify corrective actions.
Apply design for reliability, DFMEA, and physics-of-failure methods across electrical, mechanical, and thermal interfaces, and understand how manufacturing, assembly, handling, and repair affect long-term reliability.
Have driven structured failure analysis and corrective action using methods such as 8D, supported by electrical diagnostics, microscopy, X-ray, cross-section analysis, or specialist failure-analysis labs as appropriate.
Can analyze reliability and life-test data, including censored data, Weibull distributions, and confidence bounds, using tools such as Python, R, JMP, or equivalent statistical software.
Bring experience with high-power electronics, dense interconnects, or liquid-cooled hardware, including thermal interfaces, leak integrity, material compatibility, and serviceability.
Communicate technical findings and uncertainty clearly, distinguish verified root cause and corrective-action effectiveness from hypotheses, and prioritize reliability risks when requirements or designs change.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops silicon and system-level solutions designed for the unique demands of advanced AI workloads. The team is responsible for building the next generation of AI-native silicon while working closely with software and research partners to co-design hardware tightly integrated with AI models. In addition to delivering production-grade silicon for OpenAI’s supercomputing infrastructure, the team also creates custom design tools and methodologies that accelerate innovation and enable hardware optimized specifically for AI.\n\nThe Compute team works on the design of our AI supercomputers, doing everything from workload modeling to influencing accelerator design. We’re leaning into our partnerships to make system and data center co-design an integral part of this process, and are looking for engineers to design AI supercomputers solutions for data center applications\n\nThis team is responsible for working with partners to optimize their hardware for our workloads, identifying promising new deep learning accelerators, and bringing those hardware platforms to production.\n\nIf you’re excited to work at the intersection of cutting edge deep learning, hardware system, and data center design this role is for you!\n\nAbout the Role\n\nWe’re looking for a Product Reliability Engineer to own reliability engineering for advanced IT hardware, from printed circuit board assemblies (PCBAs) through compute and networking trays, systems, and fully integrated racks. You’ll translate operating conditions and service-life goals into reliability requirements, design and execute qualification tests, and drive failure analysis and corrective-action verification from development through production and field deployment. Working with electrical, mechanical, thermal, manufacturing, quality, and data center teams, suppliers, and manufacturing partners, you’ll use test and field evidence to improve hardware durability, serviceability, and availability.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Define reliability requirements and targets for PCBAs, trays, systems, and racks using mission profiles, expected service life, operating environments, duty cycles, and availability goals.\n\n - Drive design-for-reliability reviews with electrical, mechanical, and thermal engineers. Use failure modes and effects analysis (DFMEA or FMEA) and physics of failure to prioritize risks and recommend design improvements. Own component de-rating guidelines and guidance.\n\n - Own reliability qualification plans from new product introduction through production, defining test coverage, representative configurations, sample sizes, stress conditions, duration, pass/fail criteria, and exit evidence at each assembly level.\n\n - Develop and execute accelerated life and environmental tests, including temperature cycling, humidity exposure, power cycling, shock, vibration, and transport testing. Exercise hardware under representative workloads and monitor function and degradation during stress.\n\n - Analyze life-test and field data using Weibull and other reliability models, acceleration models, and confidence intervals. State assumptions, exposure, and uncertainty when estimating failure rates, useful life, or reliability against targets.\n\n - Lead failure investigations from symptom reproduction through physical root cause. Maintain failure reporting, analysis, and corrective-action records, and verify fixes through targeted testing and recurrence monitoring.\n\n - Review supplier reliability plans and evidence for PCBs, PCBa components/assemblies, cables, connectors, and cooling components. Identify gaps between component qualification and the stresses encountered in the integrated system or rack.\n\n - Work hands-on with internal and partner labs to develop fixtures, instrumentation, and test methods. Review sample traceability, test configurations, calibration, raw data, and failure capture, including on-site support at manufacturing partners.\n\n - Partner with manufacturing and quality engineers to establish and validate reliability screens, burn-in where justified, and ongoing reliability testing. Confirm screening detects relevant defects without consuming unacceptable product life.\n\n - Evaluate reliability risks introduced by assembly and integration: board strain and solder-joint damage, connector mating and retention, cable routing, fastener preload, power connections, and thermal interfaces. Partner with cooling specialists on leak integrity, material compatibility, corrosion, and cooling performance over life.\n\n - Plan reliability test resources, lab capacity, hardware samples, schedules, and dependencies across programs with engineering teams, technical program managers, suppliers, and manufacturing partners.\n\n - Present qualification results, unresolved failure modes, and residual risk at design and release reviews. Make evidence-based readiness recommendations and clearly identify test gaps, required follow-up, and decisions for accountable owners.\n\n - Assess reliability impact and define targeted requalification for design, component, supplier, manufacturing process, and repair changes, including firmware changes that alter hardware operating stresses.\n\n - Track field returns and fleet failure trends with service and data center teams. Correlate telemetry, failure analysis, and configuration history to prioritize corrective actions and feed lessons into future designs and qualification plans.\n\n - Validate serviceability and repeated assembly or maintenance operations, including connector mating cycles and component replacement. Work with system engineers to assess how hardware failures, redundancy, and recovery affect rack availability.\n\nYou might thrive in this role if you:\n\n - Have hands-on reliability engineering experience with advanced IT hardware, such as AI/HPC servers, networking equipment, or storage systems, spanning PCBAs, electromechanical assemblies, and integrated racks.\n\n - Have designed, instrumented, and executed hardware reliability tests, debugged failures in the lab, and translated results into practical design or process improvements.\n\n - Understand failure mechanisms in electronic assemblies, including solder fatigue, PCB and laminate damage, connector wear, corrosion, and thermal or mechanical degradation.\n\n - Can turn mission profiles and failure risks into qualification plans, select defensible sample sizes and stress levels, and explain the assumptions and limits of accelerated testing.\n\n - Have led reliability qualification through development and production milestones, balancing sample availability, lab capacity, schedule, and the evidence needed for release decisions.\n\n - Have worked directly with component suppliers, joint design manufacturers, contract manufacturers, and external test labs to review test methods, resolve failures, and verify corrective actions.\n\n - Apply design for reliability, DFMEA, and physics-of-failure methods across electrical, mechanical, and thermal interfaces, and understand how manufacturing, assembly, handling, and repair affect long-term reliability.\n\n - Have driven structured failure analysis and corrective action using methods such as 8D, supported by electrical diagnostics, microscopy, X-ray, cross-section analysis, or specialist failure-analysis labs as appropriate.\n\n - Can analyze reliability and life-test data, including censored data, Weibull distributions, and confidence bounds, using tools such as Python, R, JMP, or equivalent statistical software.\n\n - Bring experience with high-power electronics, dense interconnects, or liquid-cooled hardware, including thermal interfaces, leak integrity, material compatibility, and serviceability.\n\n - Communicate technical findings and uncertainty clearly, distinguish verified root cause and corrective-action effectiveness from hypotheses, and prioritize reliability risks when requirements or designs change.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $365K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $365K","compensationTiers":[{"id":"7eda7d84-c9f2-45c7-b1df-3e4c2fa523dd","tierSummary":"$207K – $365K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6151a574-ccd1-430d-b067-8a3e63778a28","summary":"$207K – $365K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":365000},{"id":"43081855-6911-4390-ac5a-0356dc8814eb","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":365000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"dbe79b89-e593-44b3-8aec-c667f7134445","title":"Software Engineer, Full Stack — Dots","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T23:48:11.093+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/dbe79b89-e593-44b3-8aec-c667f7134445","applyUrl":"https://jobs.ashbyhq.com/openai/dbe79b89-e593-44b3-8aec-c667f7134445/application","descriptionHtml":"About the Team
Dots is building personal AI agents that help people make progress on their goals, including when they are away from ChatGPT. These agents can learn preferences, maintain context, work across applications, and use cloud computers to carry out tasks.
Our team brings together product engineering, design, and research to turn frontier model capabilities into useful everyday experiences. We are defining how people delegate work, understand what an agent is doing, and stay in control. Engineers help shape both the product and the systems behind it, from early prototypes through launch and iteration.
About the Role
We are looking for Senior and Staff Full Stack Software Engineers to build Dots product experiences from the interface through the services that power them. You will help define how people delegate tasks to personal agents, follow their progress, and collaborate with them over time. This role combines hands-on product development with the systems work needed to make persistent, asynchronous agent experiences reliable.
In this role, you will:
Build and launch features across web interfaces, APIs, backend services, and data models.
Create workflows for task creation, progress updates, agent feedback, and results that remain coherent across sessions and devices.
Translate emerging model capabilities into product prototypes with research, product, and design partners.
Design clear interfaces between product surfaces and agent execution systems.
Improve performance and reliability across the stack, including user-facing latency and recovery from partial failures.
Own projects from early exploration through architecture, implementation, launch, and iteration based on user feedback.
Help establish technical direction, testing practices, and observability as the product grows.
You might thrive in this role if you:
Have significant experience building and shipping products across frontend and backend systems.
Can move comfortably between user interfaces, service design, APIs, and data modeling.
Bring strong product instincts and care about making complex capabilities understandable to users.
Have taken ambiguous ideas from concept to production and made practical tradeoffs between iteration speed and long-term maintainability.
Understand asynchronous workflows and can reason about state, consistency, and failure across system boundaries.
Collaborate effectively with design, product, research, and engineering partners.
Have owned complex engineering projects and helped other engineers make sound technical decisions.
Experience launching new consumer products, building agent or workflow applications, or working in small teams with broad engineering ownership is especially relevant.
Prior experience with AI or machine learning is helpful, but not required. We welcome experienced engineers who want to bring strong product and engineering judgment to a new category of software.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nDots is building personal AI agents that help people make progress on their goals, including when they are away from ChatGPT. These agents can learn preferences, maintain context, work across applications, and use cloud computers to carry out tasks.\n\nOur team brings together product engineering, design, and research to turn frontier model capabilities into useful everyday experiences. We are defining how people delegate work, understand what an agent is doing, and stay in control. Engineers help shape both the product and the systems behind it, from early prototypes through launch and iteration.\n\nAbout the Role\n\nWe are looking for Senior and Staff Full Stack Software Engineers to build Dots product experiences from the interface through the services that power them. You will help define how people delegate tasks to personal agents, follow their progress, and collaborate with them over time. This role combines hands-on product development with the systems work needed to make persistent, asynchronous agent experiences reliable.\n\nIn this role, you will:\n\n - Build and launch features across web interfaces, APIs, backend services, and data models.\n\n - Create workflows for task creation, progress updates, agent feedback, and results that remain coherent across sessions and devices.\n\n - Translate emerging model capabilities into product prototypes with research, product, and design partners.\n\n - Design clear interfaces between product surfaces and agent execution systems.\n\n - Improve performance and reliability across the stack, including user-facing latency and recovery from partial failures.\n\n - Own projects from early exploration through architecture, implementation, launch, and iteration based on user feedback.\n\n - Help establish technical direction, testing practices, and observability as the product grows.\n\nYou might thrive in this role if you:\n\n - Have significant experience building and shipping products across frontend and backend systems.\n\n - Can move comfortably between user interfaces, service design, APIs, and data modeling.\n\n - Bring strong product instincts and care about making complex capabilities understandable to users.\n\n - Have taken ambiguous ideas from concept to production and made practical tradeoffs between iteration speed and long-term maintainability.\n\n - Understand asynchronous workflows and can reason about state, consistency, and failure across system boundaries.\n\n - Collaborate effectively with design, product, research, and engineering partners.\n\n - Have owned complex engineering projects and helped other engineers make sound technical decisions.\n\n - Experience launching new consumer products, building agent or workflow applications, or working in small teams with broad engineering ownership is especially relevant.\n\n - Prior experience with AI or machine learning is helpful, but not required. We welcome experienced engineers who want to bring strong product and engineering judgment to a new category of software.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"735bc4a1-5117-433f-b42d-2565102238b2","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"38ac91f9-2768-4984-84e8-a6da50ba8379","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"id":"8a246afd-86cd-4554-9777-2c046e996613","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8ad567c5-70ca-46bf-85ae-eb5bbc8a2a39","title":"Global Head of Education GTM","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-13T20:10:02.228+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8ad567c5-70ca-46bf-85ae-eb5bbc8a2a39","applyUrl":"https://jobs.ashbyhq.com/openai/8ad567c5-70ca-46bf-85ae-eb5bbc8a2a39/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence that benefits all of humanity. Our Go To Market team helps customers understand, adopt, and deploy AI, bringing together Sales, Solutions, Support, Marketing, and Partnerships.
Our education work spans higher education, country-level partnerships, and K–12 teachers. We help institutions and students build durable AI capabilities for the future and explore how AI can support teaching, learning, research, and institutional operations.
About the Role
We are seeking a Head of Global Education GTM to lead our education partnerships & sales, shape GTM strategy, and scale the team for its next stage of growth. You will set priorities across markets and customer segments, lead representatives and regional management, and stay close to complex opportunities and senior customer relationships.
This is a strategic, hands-on leadership role at the intersection of partnerships, product, and adoption. You will help the team move customers from experimentation to responsible, sustained use of frontier AI. Seats and meaningful capability building and adoption are the primary goals, alongside disciplined management of the team’s commercial responsibilities.
You will lead technical, consultative Account Directors who own the customer journey from territory strategy and pipeline creation through use case identification, evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. Your judgment will help the team connect executive ambition with credible technical and training plans as well as institutional readiness.
You are a strategic thinker who is comfortable speaking with leaders on the future of AI in education, and shaping GTM while technology and capabilities are still being built. Education experience is welcome but not required; we are looking for a strategic technology sales leader with strong learning agility, product sense, scrappiness, and mission alignment. International experience is helpful but not required.
In this role, you will:
Define and execute a global education GTM strategy across higher education, country-level partnerships, and K–12 teachers, making clear choices about segments, markets, and resource allocation.
Lead, coach, and develop Account Directors and regional management, building the hiring plan and management capacity needed to scale.
Stay hands-on with major opportunities, helping the team navigate executive alignment, decentralized stakeholders, technical evaluation, governance, procurement, and deployment.
Develop trusted relationships with institutional leaders, education systems, country-level stakeholders, and partners.
Build repeatable sales and partnership approaches that expand seats and support sustained adoption and value realization.
Establish territory planning, pipeline reviews, forecasting, and account management that connect adoption goals with subscription and consumption responsibilities.
Partner with Product, technical teams, Marketing, Strategy and Operations, and other functions to shape credible customer plans and inform product priorities.
Help institutions build faculty and educator AI capabilities, connecting access with practical use and learning.
Guide the team through product change and ambiguity, distinguishing available capabilities from dependencies that require validation.
We’re seeking someone with:
A track record of leading and developing sales teams, including hiring, coaching, performance management, and building repeatable operating practices.
Strong strategic judgment: the ability to make explicit tradeoffs, prioritize opportunities, and translate a long-term vision into frontline execution.
Experience leading complex enterprise technology sales or partnerships involving executive, technical, operational, and procurement stakeholders.
Strong product sense and technical curiosity, with the ability to learn evolving AI capabilities and partner effectively with technical experts.
Evidence of building in ambiguous, rapidly changing environments with limited resources, incomplete processes, or products still evolving.
A customer-centered approach that extends through deployment, adoption, usage, and expansion.
Clear communication and cross-functional influence across senior leaders, specialists, and frontline teams.
A mission-driven interest in expanding access to AI and helping educators and institutions build durable capability.
You might thrive in this role if you:
Are a strategist who makes difficult choices and brings teams along with a clear rationale.
Are a builder who creates systems and teams while staying willing to do the frontline work.
Enjoy learning new technology and translating it into practical customer opportunities.
Can move between an executive conversation, a deal review, and a discussion about deployment readiness.
Measure progress through meaningful customer use and can balance mission, adoption, and commercial discipline.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence that benefits all of humanity. Our Go To Market team helps customers understand, adopt, and deploy AI, bringing together Sales, Solutions, Support, Marketing, and Partnerships.\n\nOur education work spans higher education, country-level partnerships, and K–12 teachers. We help institutions and students build durable AI capabilities for the future and explore how AI can support teaching, learning, research, and institutional operations.\n\nAbout the Role\n\nWe are seeking a Head of Global Education GTM to lead our education partnerships & sales, shape GTM strategy, and scale the team for its next stage of growth. You will set priorities across markets and customer segments, lead representatives and regional management, and stay close to complex opportunities and senior customer relationships.\n\nThis is a strategic, hands-on leadership role at the intersection of partnerships, product, and adoption. You will help the team move customers from experimentation to responsible, sustained use of frontier AI. Seats and meaningful capability building and adoption are the primary goals, alongside disciplined management of the team’s commercial responsibilities.\n\nYou will lead technical, consultative Account Directors who own the customer journey from territory strategy and pipeline creation through use case identification, evaluation, procurement, deployment, adoption, consumption, value realization, and expansion. Your judgment will help the team connect executive ambition with credible technical and training plans as well as institutional readiness.\n\nYou are a strategic thinker who is comfortable speaking with leaders on the future of AI in education, and shaping GTM while technology and capabilities are still being built. Education experience is welcome but not required; we are looking for a strategic technology sales leader with strong learning agility, product sense, scrappiness, and mission alignment. International experience is helpful but not required.\n\nIn this role, you will:\n\n - Define and execute a global education GTM strategy across higher education, country-level partnerships, and K–12 teachers, making clear choices about segments, markets, and resource allocation.\n\n - Lead, coach, and develop Account Directors and regional management, building the hiring plan and management capacity needed to scale.\n\n - Stay hands-on with major opportunities, helping the team navigate executive alignment, decentralized stakeholders, technical evaluation, governance, procurement, and deployment.\n\n - Develop trusted relationships with institutional leaders, education systems, country-level stakeholders, and partners.\n\n - Build repeatable sales and partnership approaches that expand seats and support sustained adoption and value realization.\n\n - Establish territory planning, pipeline reviews, forecasting, and account management that connect adoption goals with subscription and consumption responsibilities.\n\n - Partner with Product, technical teams, Marketing, Strategy and Operations, and other functions to shape credible customer plans and inform product priorities.\n\n - Help institutions build faculty and educator AI capabilities, connecting access with practical use and learning.\n\n - Guide the team through product change and ambiguity, distinguishing available capabilities from dependencies that require validation.\n\nWe’re seeking someone with:\n\n - A track record of leading and developing sales teams, including hiring, coaching, performance management, and building repeatable operating practices.\n\n - Strong strategic judgment: the ability to make explicit tradeoffs, prioritize opportunities, and translate a long-term vision into frontline execution.\n\n - Experience leading complex enterprise technology sales or partnerships involving executive, technical, operational, and procurement stakeholders.\n\n - Strong product sense and technical curiosity, with the ability to learn evolving AI capabilities and partner effectively with technical experts.\n\n - Evidence of building in ambiguous, rapidly changing environments with limited resources, incomplete processes, or products still evolving.\n\n - A customer-centered approach that extends through deployment, adoption, usage, and expansion.\n\n - Clear communication and cross-functional influence across senior leaders, specialists, and frontline teams.\n\n - A mission-driven interest in expanding access to AI and helping educators and institutions build durable capability.\n\nYou might thrive in this role if you:\n\n - Are a strategist who makes difficult choices and brings teams along with a clear rationale.\n\n - Are a builder who creates systems and teams while staying willing to do the frontline work.\n\n - Enjoy learning new technology and translating it into practical customer opportunities.\n\n - Can move between an executive conversation, a deal review, and a discussion about deployment readiness.\n\n - Measure progress through meaningful customer use and can balance mission, adoption, and commercial discipline.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$385K – $405K • Offers Equity","scrapeableCompensationSalarySummary":"$385K - $405K","compensationTiers":[{"id":"a4f94564-593a-4024-a8a0-0d8a8edc9e46","tierSummary":"$385K – $405K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f5f57cc5-0e92-476b-9bb6-a0aff3ead60a","summary":"$385K – $405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":385000,"maxValue":405000},{"id":"4810bcf1-a82b-4c1d-8339-03432ecdbbf0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":385000,"maxValue":405000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"096be63b-69cf-4295-9d29-d2e740058ea4","title":"Strategic Finance Lead, OpenAI for Inference","department":"Strategic Finance","team":"Strategic Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-14T00:28:56.573+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/096be63b-69cf-4295-9d29-d2e740058ea4","applyUrl":"https://jobs.ashbyhq.com/openai/096be63b-69cf-4295-9d29-d2e740058ea4/application","descriptionHtml":"About the Team
We partner with technical and business leaders to turn advances in AI into useful products and sustainable businesses. Strategic Finance supports complex infrastructure programs by evaluating investment choices, commercial opportunities and operating performance.
About the Role
We are looking for a hands-on finance leader with direct experience supporting silicon design or semiconductor development programs. You will own financial models, deal analysis, forecasts and operating reviews, working with engineering, research and commercial teams to translate technical milestones and investment needs into clear business decisions. You will partner with the finance leader on priorities, resource allocation and significant decisions.
In this role, you will:
Own financial models, budgets, forecasts and performance reporting for priority programs, including headcount and investment tracking.
Translate silicon development milestones, cost drivers and infrastructure requirements into investment and pricing recommendations.
Evaluate customer and partner economics, including engineering support, compute, tooling, licensing and contingent commitments.
Build and maintain customer- and program-level revenue, cost of goods sold, gross margin and cash reporting with Engineering, Finance Operations and Accounting.
Support deal negotiations and renewals with scenario analysis, proposed terms and clear financial guardrails.
Present actionable recommendations, coordinate inputs across teams and escalate material risks or unresolved tradeoffs.
You might thrive in this role if you have:
Direct finance experience supporting silicon design or semiconductor development, including ownership of development investment, program costs, pricing or commercialization models.
Practical understanding of silicon design and validation milestones, PPA, die and manufacturing economics, and the risks that affect program value.
Demonstrated ownership of complex financial models, forecasts, deal economics and recurring management reporting.
Strong quantitative judgment, hands-on modeling and clear communication with technical and commercial stakeholders.
Curiosity, intellectual honesty and the ability to move ambiguous work forward independently while seeking guidance on consequential decisions.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nWe partner with technical and business leaders to turn advances in AI into useful products and sustainable businesses. Strategic Finance supports complex infrastructure programs by evaluating investment choices, commercial opportunities and operating performance.\n\nAbout the Role\n\nWe are looking for a hands-on finance leader with direct experience supporting silicon design or semiconductor development programs. You will own financial models, deal analysis, forecasts and operating reviews, working with engineering, research and commercial teams to translate technical milestones and investment needs into clear business decisions. You will partner with the finance leader on priorities, resource allocation and significant decisions.\n\nIn this role, you will:\n\n - Own financial models, budgets, forecasts and performance reporting for priority programs, including headcount and investment tracking.\n\n - Translate silicon development milestones, cost drivers and infrastructure requirements into investment and pricing recommendations.\n\n - Evaluate customer and partner economics, including engineering support, compute, tooling, licensing and contingent commitments.\n\n - Build and maintain customer- and program-level revenue, cost of goods sold, gross margin and cash reporting with Engineering, Finance Operations and Accounting.\n\n - Support deal negotiations and renewals with scenario analysis, proposed terms and clear financial guardrails.\n\n - Present actionable recommendations, coordinate inputs across teams and escalate material risks or unresolved tradeoffs.\n\nYou might thrive in this role if you have:\n\n - Direct finance experience supporting silicon design or semiconductor development, including ownership of development investment, program costs, pricing or commercialization models.\n\n - Practical understanding of silicon design and validation milestones, PPA, die and manufacturing economics, and the risks that affect program value.\n\n - Demonstrated ownership of complex financial models, forecasts, deal economics and recurring management reporting.\n\n - Strong quantitative judgment, hands-on modeling and clear communication with technical and commercial stakeholders.\n\n - Curiosity, intellectual honesty and the ability to move ambiguous work forward independently while seeking guidance on consequential decisions.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $325K","compensationTiers":[{"id":"ecbca12f-b5a2-4317-8b21-3eeee09348ce","tierSummary":"$293K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8ea16969-6cdd-47c8-bc0f-b4c7597eb15c","summary":"$293K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000},{"id":"a3836c61-f123-4591-ac84-867cc50a3827","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":325000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5c5eb021-636c-4bea-965a-66fd1f6ffe8c","title":"Researcher, Safety - Frontier Assurance","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-13T22:51:31.445+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5c5eb021-636c-4bea-965a-66fd1f6ffe8c","applyUrl":"https://jobs.ashbyhq.com/openai/5c5eb021-636c-4bea-965a-66fd1f6ffe8c/application","descriptionHtml":"The Frontier Assurance team strengthens OpenAI’s safety decisions through independent expertise, rigorous assessment, and public transparency. We coordinate external evaluations of frontier models and safeguards, develop approaches such as embedded auditing, and manage the misalignment disclosure process and safeguard testing. Our work helps independent experts scrutinize OpenAI’s safety approach and ensures their findings inform consequential decisions about advanced AI systems.
As a researcher on Frontier Assurance, you will build the technical foundations for rigorous assessments of frontier AI risks. You will help design technical assessments with external evaluators and internal teams: identify consequential safety claims to test, define the evidence and methods needed to assess them, and address gaps in coverage.
You will work closely with external evaluators and embedded auditors, helping them understand the systems they are assessing and access the models, data, and technical information their work requires. Where direct access is not possible, you will conduct experiments and analyses on their behalf, with methods and results they can meaningfully scrutinize.
This role combines research engineering, experimental design, and close technical collaboration. You will move between investigating specific safety questions, navigating complex internal systems, and building reusable tools that make assessments more thorough and efficient. Your work will help turn independent scrutiny into concrete evidence about model capabilities, safeguards, and remaining risks.
Help design assessments with external evaluators and internal teams: identify consequential safety claims to test, define the evidence and methods needed to assess them, and address gaps in coverage.
Support the technical execution of third-party assessments and embedded audits focused on frontier risks, working with evaluators to translate research questions into experiments, analyses, and evidence requirements.
Pair closely with external researchers to provide the data, technical documentation, and context needed to assess models and safeguards. Help them understand relevant system behavior, configurations, and limitations.
Design and implement secure access to assessment environments, working with research, engineering, and security teams to make relevant models, tools, and information available.
Conduct experiments and run analyses on evaluators’ behalf when direct access is constrained. Develop methods collaboratively, document implementation choices, and make results reproducible and open to challenge.
Build tooling that automates auditing, assessment workflows, and internal assurance work, including evidence collection, evaluation execution, and tracking changes across model or safeguard versions.
Reproduce external findings, investigate discrepancies with internal results, and work with relevant teams to test proposed mitigations and identify unresolved questions.
Document methods, findings, and limitations clearly so that evaluators and internal decision-makers can understand what the evidence establishes and where uncertainty remains.
Have strong software engineering skills and experience building research tools, evaluation infrastructure, or systems for analyzing complex data.
Have practical experience working with modern machine learning systems, including designing experiments, running evaluations, and interpreting results.
Can navigate unfamiliar codebases and infrastructure, debug across system boundaries, and turn ambiguous research requests into reliable technical implementations.
Bring sound judgment to experimental design and measurement, including identifying confounders, limitations, and gaps in evidence.
Enjoy working closely with researchers, explaining technical systems, and helping others investigate difficult questions.
Value independent scrutiny and can support rigorous assessments that challenge internal assumptions.
Have an understanding of, or strong interest in, frontier AI risks, alignment, and the evaluation of safeguards.
Experience with AI safety evaluations, adversarial testing, security research, or technical auditing would be especially relevant.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Frontier Assurance team strengthens OpenAI’s safety decisions through independent expertise, rigorous assessment, and public transparency. We coordinate external evaluations of frontier models and safeguards, develop approaches such as embedded auditing, and manage the misalignment disclosure process and safeguard testing. Our work helps independent experts scrutinize OpenAI’s safety approach and ensures their findings inform consequential decisions about advanced AI systems.\n\n\n\n\nABOUT THE ROLE\n\nAs a researcher on Frontier Assurance, you will build the technical foundations for rigorous assessments of frontier AI risks. You will help design technical assessments with external evaluators and internal teams: identify consequential safety claims to test, define the evidence and methods needed to assess them, and address gaps in coverage.\n\nYou will work closely with external evaluators and embedded auditors, helping them understand the systems they are assessing and access the models, data, and technical information their work requires. Where direct access is not possible, you will conduct experiments and analyses on their behalf, with methods and results they can meaningfully scrutinize.\n\nThis role combines research engineering, experimental design, and close technical collaboration. You will move between investigating specific safety questions, navigating complex internal systems, and building reusable tools that make assessments more thorough and efficient. Your work will help turn independent scrutiny into concrete evidence about model capabilities, safeguards, and remaining risks.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Help design assessments with external evaluators and internal teams: identify consequential safety claims to test, define the evidence and methods needed to assess them, and address gaps in coverage.\n\n - Support the technical execution of third-party assessments and embedded audits focused on frontier risks, working with evaluators to translate research questions into experiments, analyses, and evidence requirements.\n\n - Pair closely with external researchers to provide the data, technical documentation, and context needed to assess models and safeguards. Help them understand relevant system behavior, configurations, and limitations.\n\n - Design and implement secure access to assessment environments, working with research, engineering, and security teams to make relevant models, tools, and information available.\n\n - Conduct experiments and run analyses on evaluators’ behalf when direct access is constrained. Develop methods collaboratively, document implementation choices, and make results reproducible and open to challenge.\n\n - Build tooling that automates auditing, assessment workflows, and internal assurance work, including evidence collection, evaluation execution, and tracking changes across model or safeguard versions.\n\n - Reproduce external findings, investigate discrepancies with internal results, and work with relevant teams to test proposed mitigations and identify unresolved questions.\n\n - Document methods, findings, and limitations clearly so that evaluators and internal decision-makers can understand what the evidence establishes and where uncertainty remains.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong software engineering skills and experience building research tools, evaluation infrastructure, or systems for analyzing complex data.\n\n - Have practical experience working with modern machine learning systems, including designing experiments, running evaluations, and interpreting results.\n\n - Can navigate unfamiliar codebases and infrastructure, debug across system boundaries, and turn ambiguous research requests into reliable technical implementations.\n\n - Bring sound judgment to experimental design and measurement, including identifying confounders, limitations, and gaps in evidence.\n\n - Enjoy working closely with researchers, explaining technical systems, and helping others investigate difficult questions.\n\n - Value independent scrutiny and can support rigorous assessments that challenge internal assumptions.\n\n - Have an understanding of, or strong interest in, frontier AI risks, alignment, and the evaluation of safeguards.\n\n\n\nExperience with AI safety evaluations, adversarial testing, security research, or technical auditing would be especially relevant.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"e808f3eb-f1bc-42ed-bf0c-12e339cabc92","title":"Partner Applied AI Engineer - LATAM","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-14T16:57:49.829+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Brazil","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e808f3eb-f1bc-42ed-bf0c-12e339cabc92","applyUrl":"https://jobs.ashbyhq.com/openai/e808f3eb-f1bc-42ed-bf0c-12e339cabc92/application","descriptionHtml":"About the Team
The Partner Applied AI Engineer team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.
As a Partner Applied AI Engineer, you’ll support systems integrators and their most strategic customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.
About the Role
We are looking for a driven solutions leader with a product mindset as one og the the founding Partner AIE to own the technical engagement with our systems integrators (including GSIs, RSIs, and boutique SIs) and ensure their customers achieve tangible business value with GenAI. You will help partners identify high-value use cases and provide technical enablement through the implementation of AI solutions. Your efforts will accelerate partners’ time to unlock distribution and adoption, ensuring they deliver exceptional results for our joint customers while maintaining high-quality standards. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Solutions Architecture.
This role is based in São Paulo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Deeply embed with GSIs, RSIs, and boutique SIs as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API for their customers.
Work with senior SI and customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.
Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.
Forge and manage relationships with SI and customer stakeholders to ensure the successful deployment and scale of their applications.
Codify solution packages and architectural patterns to accelerate time to deployment for customers and partners.
Lead technical support during partners' initial projects to ensure successful implementations and mentor their technical teams towards self-sufficiency in delivering OpenAI-powered solutions.
Scale the Partner Solutions Architect function by sharing knowledge, codifying best practices, contributing resources to our open-source repositories, and publishing resources to internal and external knowledge bases.
Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.
You might thrive in this role if you:
Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.
Have led complex technical projects and programs with many stakeholders, ideally within or through an SI.
Have industry experience in programming languages like Python or Javascript.
Have led complex implementations of Generative AI and/or traditional ML solutions.
Have built and/or delivered prototypes using the OpenAI API.
Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Partner Applied AI Engineer team ensures the safe and effective deployment of Generative AI applications for developers and enterprises. We act as trusted advisors and technical partners to our customers, helping them build and execute their AI adoption strategy post-sale. Our mission is to develop a strong backlog of GenAI use cases tailored to each customer’s industry and to drive these initiatives from prototype to production through hands-on technical guidance and partnership.\n\nAs a Partner Applied AI Engineer, you’ll support systems integrators and their most strategic customers transform their business through solutions such as customer service, automated content generation, and novel applications that make use of our newest, most exciting models.\n\nAbout the Role\n\nWe are looking for a driven solutions leader with a product mindset as one og the the founding Partner AIE to own the technical engagement with our systems integrators (including GSIs, RSIs, and boutique SIs) and ensure their customers achieve tangible business value with GenAI. You will help partners identify high-value use cases and provide technical enablement through the implementation of AI solutions. Your efforts will accelerate partners’ time to unlock distribution and adoption, ensuring they deliver exceptional results for our joint customers while maintaining high-quality standards. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Head of Solutions Architecture.\n\nThis role is based in São Paulo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Deeply embed with GSIs, RSIs, and boutique SIs as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API for their customers.\n\n - Work with senior SI and customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.\n\n - Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.\n\n - Forge and manage relationships with SI and customer stakeholders to ensure the successful deployment and scale of their applications.\n\n - Codify solution packages and architectural patterns to accelerate time to deployment for customers and partners.\n\n - Lead technical support during partners' initial projects to ensure successful implementations and mentor their technical teams towards self-sufficiency in delivering OpenAI-powered solutions.\n\n - Scale the Partner Solutions Architect function by sharing knowledge, codifying best practices, contributing resources to our open-source repositories, and publishing resources to internal and external knowledge bases.\n\n - Validate, synthesize, and deliver high-signal feedback to the Product and Research teams.\n\nYou might thrive in this role if you:\n\n - Have 8+ years of technical consulting (or equivalent) experience, managing C-level technical and business relationships with complex global organizations.\n\n - Have led complex technical projects and programs with many stakeholders, ideally within or through an SI.\n\n - Have industry experience in programming languages like Python or Javascript.\n\n - Have led complex implementations of Generative AI and/or traditional ML solutions.\n\n - Have built and/or delivered prototypes using the OpenAI API.\n\n - Are an effective presenter and communicator who can translate business and technical topics to all audiences, including senior leaders.\n\n - Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"db40bc4f-c7fb-47d5-a7cc-918fb8b1f815","title":"Head of Enterprise Risk Management","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-23T05:31:38.783+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/db40bc4f-c7fb-47d5-a7cc-918fb8b1f815","applyUrl":"https://jobs.ashbyhq.com/openai/db40bc4f-c7fb-47d5-a7cc-918fb8b1f815/application","descriptionHtml":"About the Team
The OpenAI Risk & Audit team is building an enterprise risk capability for a company operating at the frontier of AI. We help leaders identify, understand, and manage the risks that matter most while enabling responsible innovation and durable growth.
We are developing a modern enterprise risk management (ERM) program and the technology foundation that powers it. Our work connects risk strategy, governance, compliance, and assurance with high-quality data, automated workflows, continuous monitoring, and AI-enabled analysis.
We partner across Finance, Security, Legal, Engineering, Product, People, Operations, and Internal Audit, and provide clear reporting to senior leadership and the Board. We aim to make risk ownership practical, decision-useful, and embedded in how OpenAI builds and scales.
About the Role
As the Head of Enterprise Risk Management, you will help build and lead an integrated ERM program and the ERM platform that supports it. You will establish common risk language, governance, and decision processes while translating them into scalable systems, data products, and workflows.
You will own enterprise risk assessments, maintain a centralized risk register, develop risk appetite and key risk indicators, and help leaders evaluate significant changes such as new products, markets, partnerships, major systems, and strategic investments.
This is a senior individual contributor role for a hands-on leader who will build our ERM capability from the ground up, with the potential to build and lead a team over time. You will work with technical and business teams to connect source systems, improve data quality, automate evidence and control monitoring, and use AI to surface emerging risks and accelerate analysis.
You will also help create a strong risk culture, coordinate assurance across the three lines, and communicate complex issues with clarity and sound judgment. This is an opportunity to build a next-generation capability from the ground up.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Design and evolve OpenAI’s enterprise risk management framework, including risk taxonomy, governance standards, risk appetite, escalation thresholds, and mitigation expectations.
Lead enterprise risk assessments and maintain a centralized, decision-useful risk register that reflects strategic, financial, operational, technology, security, compliance, and emerging risks.
Establish key risk indicators, continuous-monitoring capabilities, and executive dashboards that translate complex data into clear signals, trends, and actions.
Enable risk-informed change governance for new products, markets, partnerships, acquisitions, major systems, and other high-impact initiatives.
Lead effective governance forums working cross-functionally with key partners such as Compliance, Finance, Security and others, and prepare concise reporting for senior leadership and the Board.
Define the strategy and roadmap for a modern ERM platform that will connect with systems across the enterprise including identity, finance, HR, ticketing, code, and others through reliable integrations and shared data models.
Apply automation, policy-as-code, data analytics, and AI-assisted workflows to evidence collection, control monitoring, issue management, risk analysis, and audit or regulatory responses.
Coordinate risk activities across Finance, Security, Legal, Compliance, Engineering, Operations, and Internal Audit, clarifying ownership and reducing duplication across the three lines of defense.
Build, coach, and lead a high-performing team, strengthen first-line ownership, and foster a culture of practical risk management, curiosity, accountability, and continuous improvement.
You might thrive in this role if you have:
12+ years of experience across enterprise or operational risk, compliance, internal audit, security governance, finance, or related fields, including significant experience leading ERM or GRC programs.
A track record of building or materially scaling an enterprise risk program in a fast-growing, technology-driven, or otherwise complex global organization.
Strong command of ERM and assurance practices, including risk appetite, risk assessments, KRIs, controls, issue management, and the three-lines model; familiarity with frameworks such as COSO or ISO/IEC 27001/27017/27018/27701/42001.
Experience advising executives and presenting risk information to senior governance bodies, with the judgment to make complex tradeoffs clear and actionable.
Technical fluency with GRC platforms, data architecture, APIs, system integrations, cloud environments, and automated workflows; experience with infrastructure-as-code, CI/CD, or policy-as-code is a plus.
Experience using data analytics, automation, or AI-enabled tools to improve risk sensing, evidence analysis, control monitoring, and reporting.
The ability to connect strategic, financial, operational, technology, security, and compliance risks and to work effectively across technical and non-technical teams.
Demonstrated success hiring, coaching, and developing multidisciplinary teams while operating effectively in ambiguity and at high velocity.
A relevant bachelor’s degree or equivalent practical experience; credentials such as CIA, CPA, CISA, CRMA, CRM, or an advanced business, legal, or technical degree are valued.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe OpenAI Risk & Audit team is building an enterprise risk capability for a company operating at the frontier of AI. We help leaders identify, understand, and manage the risks that matter most while enabling responsible innovation and durable growth.\n\nWe are developing a modern enterprise risk management (ERM) program and the technology foundation that powers it. Our work connects risk strategy, governance, compliance, and assurance with high-quality data, automated workflows, continuous monitoring, and AI-enabled analysis.\n\nWe partner across Finance, Security, Legal, Engineering, Product, People, Operations, and Internal Audit, and provide clear reporting to senior leadership and the Board. We aim to make risk ownership practical, decision-useful, and embedded in how OpenAI builds and scales.\n\nAbout the Role\n\nAs the Head of Enterprise Risk Management, you will help build and lead an integrated ERM program and the ERM platform that supports it. You will establish common risk language, governance, and decision processes while translating them into scalable systems, data products, and workflows.\n\nYou will own enterprise risk assessments, maintain a centralized risk register, develop risk appetite and key risk indicators, and help leaders evaluate significant changes such as new products, markets, partnerships, major systems, and strategic investments.\n\nThis is a senior individual contributor role for a hands-on leader who will build our ERM capability from the ground up, with the potential to build and lead a team over time. You will work with technical and business teams to connect source systems, improve data quality, automate evidence and control monitoring, and use AI to surface emerging risks and accelerate analysis.\n\nYou will also help create a strong risk culture, coordinate assurance across the three lines, and communicate complex issues with clarity and sound judgment. This is an opportunity to build a next-generation capability from the ground up.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Design and evolve OpenAI’s enterprise risk management framework, including risk taxonomy, governance standards, risk appetite, escalation thresholds, and mitigation expectations.\n\n - Lead enterprise risk assessments and maintain a centralized, decision-useful risk register that reflects strategic, financial, operational, technology, security, compliance, and emerging risks.\n\n - Establish key risk indicators, continuous-monitoring capabilities, and executive dashboards that translate complex data into clear signals, trends, and actions.\n\n - Enable risk-informed change governance for new products, markets, partnerships, acquisitions, major systems, and other high-impact initiatives.\n\n - Lead effective governance forums working cross-functionally with key partners such as Compliance, Finance, Security and others, and prepare concise reporting for senior leadership and the Board.\n\n - Define the strategy and roadmap for a modern ERM platform that will connect with systems across the enterprise including identity, finance, HR, ticketing, code, and others through reliable integrations and shared data models.\n\n - Apply automation, policy-as-code, data analytics, and AI-assisted workflows to evidence collection, control monitoring, issue management, risk analysis, and audit or regulatory responses.\n\n - Coordinate risk activities across Finance, Security, Legal, Compliance, Engineering, Operations, and Internal Audit, clarifying ownership and reducing duplication across the three lines of defense.\n\n - Build, coach, and lead a high-performing team, strengthen first-line ownership, and foster a culture of practical risk management, curiosity, accountability, and continuous improvement.\n\nYou might thrive in this role if you have:\n\n - 12+ years of experience across enterprise or operational risk, compliance, internal audit, security governance, finance, or related fields, including significant experience leading ERM or GRC programs.\n\n - A track record of building or materially scaling an enterprise risk program in a fast-growing, technology-driven, or otherwise complex global organization.\n\n - Strong command of ERM and assurance practices, including risk appetite, risk assessments, KRIs, controls, issue management, and the three-lines model; familiarity with frameworks such as COSO or ISO/IEC 27001/27017/27018/27701/42001.\n\n - Experience advising executives and presenting risk information to senior governance bodies, with the judgment to make complex tradeoffs clear and actionable.\n\n - Technical fluency with GRC platforms, data architecture, APIs, system integrations, cloud environments, and automated workflows; experience with infrastructure-as-code, CI/CD, or policy-as-code is a plus.\n\n - Experience using data analytics, automation, or AI-enabled tools to improve risk sensing, evidence analysis, control monitoring, and reporting.\n\n - The ability to connect strategic, financial, operational, technology, security, and compliance risks and to work effectively across technical and non-technical teams.\n\n - Demonstrated success hiring, coaching, and developing multidisciplinary teams while operating effectively in ambiguity and at high velocity.\n\n - A relevant bachelor’s degree or equivalent practical experience; credentials such as CIA, CPA, CISA, CRMA, CRM, or an advanced business, legal, or technical degree are valued.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $295K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $295K","compensationTiers":[{"id":"d146dbfb-ee52-4f4d-8ac5-733819414d12","tierSummary":"$216K – $295K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8fd4c05f-3370-4590-a6ad-39155c2f177c","summary":"$216K – $295K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":295000},{"id":"0fc1ec5b-fe73-4d01-a682-fa8f397b9db3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":295000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"e8e7fd72-bc4e-4717-8a67-81e4798372c7","title":"SoC Engineer","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-14T18:29:05.694+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e8e7fd72-bc4e-4717-8a67-81e4798372c7","applyUrl":"https://jobs.ashbyhq.com/openai/e8e7fd72-bc4e-4717-8a67-81e4798372c7/application","descriptionHtml":"OpenAI’s Hardware organization develops custom silicon and systems for advanced AI workloads. Our first-party accelerator team works across chip architecture, design, software, and systems to build the computing platforms that power frontier models. We are a small, dynamic team that values technical breadth, hands-on engineering, and creative approaches to building complex hardware.
We’re looking for a SoC Engineer to help architect, design, and integrate OpenAI’s first-party AI accelerators. You will build the processor, interconnect, I/O, and platform infrastructure that connects our accelerator designs into complete, functional systems.
This role combines architectural judgment with hands-on implementation. You’ll work closely with design, architecture, verification, and software teams throughout development, from defining subsystem requirements and integrating IP to pre-silicon validation, silicon bring-up, and post-silicon debug. You should enjoy stretching across domains, rolling up your sleeves, and doing the work needed to make a complex system function end to end.
Define and implement SoC architectures spanning embedded processors, AMBA interconnects, peripheral subsystems, PCI Express, Ethernet and die-to-die interfaces.
Develop the microarchitecture and RTL design of subsystems supporting I/O and SoC functionality.
Integrate Arm Cortex-M and Cortex-A processors, AXI/APB fabrics, and third-party controller IP, including the RTL and glue logic needed to connect these components.
Develop reset and boot architectures, working with firmware and software teams to define sequencing, initialization, and survivability behavior.
Incorporate debug, test, and security requirements into the SoC architecture and implementation, partnering with other silicon designers to make the silicon observable, testable, and secure.
Drive PCIe and other I/O integration, including controller and PHY interfaces, high-speed SerDes, and die-to-die connectivity.
Contribute to power management and security architecture and design.
Work directly with third-party IP vendors to define technical requirements, evaluate IP capabilities, coordinate deliverables, and resolve issues from integration through silicon bring-up.
Work across architecture, design, verification, physical design, and software teams to define interfaces, resolve integration issues, and carry designs through pre-silicon validation and post-silicon bring-up.
Work closely with Firmware and Software teams to define boot, configuration and runtime behavior and functionality.
Build and apply automation and AI-assisted tools to accelerate design, IP integration, consistency checking, and debugging while maintaining engineering quality.
Have experience in SoC architecture, RTL design, and subsystem or full-chip integration, with hands-on ownership through implementation and silicon bring-up.
Are familiar with Arm processor subsystems, including Cortex-M and Cortex-A, and AMBA protocols and interconnects such as AXI and APB.
Understand PCIe protocols and have experience configuring, integrating, and debugging controller IP.
Have experience integrating high-speed I/O, including SerDes/PHY interfaces and die-to-die links.
Have experience working directly with third-party IP vendors to evaluate technical fit, communicate requirements, and drive integration and debug issues to resolution.
Understand reset and boot architecture and the interactions between hardware, firmware, and software during initialization and recovery.
Have experience designing for debug, test, and security, and can reason about how these requirements affect the broader system.
Are comfortable writing and debugging Verilog/SystemVerilog and building scripts or tools to make integration work more efficient and reliable.
Enjoy stretching into multiple domains, learning unfamiliar parts of a system, and rolling up your sleeves to build and debug.
Enjoy working on a small, dynamic team where priorities evolve and engineers take broad ownership.
Are excited about creatively applying automation and AI tools to hardware design and integration work.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Hardware organization develops custom silicon and systems for advanced AI workloads. Our first-party accelerator team works across chip architecture, design, software, and systems to build the computing platforms that power frontier models. We are a small, dynamic team that values technical breadth, hands-on engineering, and creative approaches to building complex hardware.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a SoC Engineer to help architect, design, and integrate OpenAI’s first-party AI accelerators. You will build the processor, interconnect, I/O, and platform infrastructure that connects our accelerator designs into complete, functional systems.\n\nThis role combines architectural judgment with hands-on implementation. You’ll work closely with design, architecture, verification, and software teams throughout development, from defining subsystem requirements and integrating IP to pre-silicon validation, silicon bring-up, and post-silicon debug. You should enjoy stretching across domains, rolling up your sleeves, and doing the work needed to make a complex system function end to end.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Define and implement SoC architectures spanning embedded processors, AMBA interconnects, peripheral subsystems, PCI Express, Ethernet and die-to-die interfaces.\n\n - Develop the microarchitecture and RTL design of subsystems supporting I/O and SoC functionality.\n\n - Integrate Arm Cortex-M and Cortex-A processors, AXI/APB fabrics, and third-party controller IP, including the RTL and glue logic needed to connect these components.\n\n - Develop reset and boot architectures, working with firmware and software teams to define sequencing, initialization, and survivability behavior.\n\n - Incorporate debug, test, and security requirements into the SoC architecture and implementation, partnering with other silicon designers to make the silicon observable, testable, and secure.\n\n - Drive PCIe and other I/O integration, including controller and PHY interfaces, high-speed SerDes, and die-to-die connectivity.\n\n - Contribute to power management and security architecture and design.\n\n - Work directly with third-party IP vendors to define technical requirements, evaluate IP capabilities, coordinate deliverables, and resolve issues from integration through silicon bring-up.\n\n - Work across architecture, design, verification, physical design, and software teams to define interfaces, resolve integration issues, and carry designs through pre-silicon validation and post-silicon bring-up.\n\n - Work closely with Firmware and Software teams to define boot, configuration and runtime behavior and functionality.\n\n - Build and apply automation and AI-assisted tools to accelerate design, IP integration, consistency checking, and debugging while maintaining engineering quality.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have experience in SoC architecture, RTL design, and subsystem or full-chip integration, with hands-on ownership through implementation and silicon bring-up.\n\n - Are familiar with Arm processor subsystems, including Cortex-M and Cortex-A, and AMBA protocols and interconnects such as AXI and APB.\n\n - Understand PCIe protocols and have experience configuring, integrating, and debugging controller IP.\n\n - Have experience integrating high-speed I/O, including SerDes/PHY interfaces and die-to-die links.\n\n - Have experience working directly with third-party IP vendors to evaluate technical fit, communicate requirements, and drive integration and debug issues to resolution.\n\n - Understand reset and boot architecture and the interactions between hardware, firmware, and software during initialization and recovery.\n\n - Have experience designing for debug, test, and security, and can reason about how these requirements affect the broader system.\n\n - Are comfortable writing and debugging Verilog/SystemVerilog and building scripts or tools to make integration work more efficient and reliable.\n\n - Enjoy stretching into multiple domains, learning unfamiliar parts of a system, and rolling up your sleeves to build and debug.\n\n - Enjoy working on a small, dynamic team where priorities evolve and engineers take broad ownership.\n\n - Are excited about creatively applying automation and AI tools to hardware design and integration work.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $485K","compensationTiers":[{"id":"b1774f2a-d3a6-43fa-8edd-fa8ebe3656da","tierSummary":"$287K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"2e4b8e7a-829d-4aa4-b4ea-596a38732d29","summary":"$287K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":485000},{"id":"8eedd3ea-2c94-409b-9b8f-679e9578c997","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":485000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"83939922-2a95-4cc0-b8ff-e1b15ed5254b","title":"Electrical Engineer, PCBA Test Infrastructure, Robotics","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T02:05:17.118+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/83939922-2a95-4cc0-b8ff-e1b15ed5254b","applyUrl":"https://jobs.ashbyhq.com/openai/83939922-2a95-4cc0-b8ff-e1b15ed5254b/application","descriptionHtml":"Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.
We are seeking an Electrical Engineer for a senior individual-contributor role leading printed circuit board assembly (PCBA) test infrastructure for advanced robotic systems. You will independently turn evolving requirements into working test stations, make technical tradeoffs, and own delivery from architecture and circuit design through validation, deployment, and reliable operation.
This role combines development-lab work with deployment at contract manufacturers. You will develop electrical test systems for board bring-up, programming, functional test, and characterization, partnering with mechanical, firmware, software, manufacturing, and reliability teams to carry validated stations from prototypes into repeat builds.
This role is based in San Francisco, CA, and requires in-person presence 4 days a week. Travel to contract-manufacturer sites is part of the role, with timing based on build and deployment needs.
Own PCBA test-station architecture, including device-under-test interfaces, programmable power, electronic loads, signal routing, instrumentation, and protection.
Translate board requirements and likely failure modes into test coverage, measurement methods, and pass/fail criteria. Partner with board designers on design for test, test-point access, programming interfaces, and diagnostics.
Design and bring up fixture interface boards, switching circuits, harnesses, and connectors. Release schematics, PCB layouts, wiring diagrams, bills of materials, and interface definitions.
Integrate oscilloscopes, meters, power supplies, loads, and data acquisition hardware; validate calibration, timing, accuracy, and repeatability across stations and board revisions.
Develop and debug programming and communications interfaces such as JTAG/SWD, UART, SPI, I²C, CAN, and Ethernet as required by the board. Diagnose power, signal-integrity, grounding, and contact problems.
Design and validate current limiting, power sequencing, ESD protection, interlocks, and fault recovery appropriate to the hardware under test.
Partner with mechanical engineers on probe access, connector mating, board support, cooling, and serviceability. Work with firmware and software partners to define interfaces and integrate test stations with shared software.
Write, debug, and maintain test code for instrument control, board programming, automated sequences, diagnostics, and result logging. Collaborate with software partners on reusable frameworks, code reviews, and reliable releases.
Establish station commissioning, calibration, maintenance, and configuration control. Track board identity and revision, firmware version, test limits, and station configuration with each result.
Use reference boards, independent measurements, and deliberate fault checks to distinguish board failures from fixture or software errors. Improve test coverage, false-failure rate, cycle time, and station uptime.
Own test-station deployment and acceptance at contract manufacturers, including station correlation, build support, operator training, and troubleshooting. Release configurations and documentation that keep lab and factory results consistent.
Have strong intuition for analog and digital circuits, power delivery, electronics debugging, and reliable measurement.
Move comfortably from architecture and circuit design to soldering, probing, scripting, and troubleshooting in the lab.
Care about grounding, shielding, contact quality, calibration, and evidence that a test detects the faults it is intended to find.
Take ownership from prototype through reliable daily operation, balancing rapid iteration with clear documentation and maintainable test systems.
Demonstrated ability to independently deliver significant electronics test-system projects from ambiguous requirements through working hardware, validation, and sustained use.
Hands-on capability in circuit and fixture-interface design, schematic interpretation, board bring-up, power delivery, signal switching, and instrument integration.
Ability to independently debug PCBAs and test hardware using oscilloscopes, meters, logic analyzers, and systematic root-cause investigation.
Ability to write, debug, and maintain code that interfaces with real hardware in Python or a comparable language, including instrument control, sequencing, error handling, and structured result logging.
Practical understanding of grounding, signal integrity, calibration, measurement uncertainty, ESD controls, power sequencing, and electrical protection.
Ability to release clear test and hardware documentation, coordinate across engineering disciplines, and support hands-on deployment and troubleshooting at contract manufacturers.
Degree in Electrical Engineering, Computer Engineering, Mechatronics, or a related field, or equivalent practical experience.
Prior PCBA functional-test or automated-test-equipment experience, including design for test, test coverage, fixture correlation, and new-product builds at contract manufacturers.
Experience with embedded programming, diagnostic firmware, and board interfaces such as JTAG/SWD, UART, SPI, I²C, CAN, or Ethernet.
Experience with PCB design tools, shared test-automation frameworks, production data systems, or robotics hardware.
Commission a reusable PCBA test station with documented coverage, acceptance criteria, and traceable results; deploy and validate a reproducible configuration at a contract manufacturer.
Demonstrate measurement repeatability and intended fault detection using reference boards, independent measurements, and known-fault cases. Track false failures, cycle time, and uptime against agreed improvement targets.
Release hardware documentation, versioned test code, commissioning checks, and troubleshooting procedures that enable lab and contract-manufacturer teams to reproduce, operate, and maintain the station
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOur Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.\n\n\n\nABOUT THE ROLE\n\nWe are seeking an Electrical Engineer for a senior individual-contributor role leading printed circuit board assembly (PCBA) test infrastructure for advanced robotic systems. You will independently turn evolving requirements into working test stations, make technical tradeoffs, and own delivery from architecture and circuit design through validation, deployment, and reliable operation.\n\nThis role combines development-lab work with deployment at contract manufacturers. You will develop electrical test systems for board bring-up, programming, functional test, and characterization, partnering with mechanical, firmware, software, manufacturing, and reliability teams to carry validated stations from prototypes into repeat builds.\n\nThis role is based in San Francisco, CA, and requires in-person presence 4 days a week. Travel to contract-manufacturer sites is part of the role, with timing based on build and deployment needs.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own PCBA test-station architecture, including device-under-test interfaces, programmable power, electronic loads, signal routing, instrumentation, and protection.\n\n - Translate board requirements and likely failure modes into test coverage, measurement methods, and pass/fail criteria. Partner with board designers on design for test, test-point access, programming interfaces, and diagnostics.\n\n - Design and bring up fixture interface boards, switching circuits, harnesses, and connectors. Release schematics, PCB layouts, wiring diagrams, bills of materials, and interface definitions.\n\n - Integrate oscilloscopes, meters, power supplies, loads, and data acquisition hardware; validate calibration, timing, accuracy, and repeatability across stations and board revisions.\n\n - Develop and debug programming and communications interfaces such as JTAG/SWD, UART, SPI, I²C, CAN, and Ethernet as required by the board. Diagnose power, signal-integrity, grounding, and contact problems.\n\n - Design and validate current limiting, power sequencing, ESD protection, interlocks, and fault recovery appropriate to the hardware under test.\n\n - Partner with mechanical engineers on probe access, connector mating, board support, cooling, and serviceability. Work with firmware and software partners to define interfaces and integrate test stations with shared software.\n\n - Write, debug, and maintain test code for instrument control, board programming, automated sequences, diagnostics, and result logging. Collaborate with software partners on reusable frameworks, code reviews, and reliable releases.\n\n - Establish station commissioning, calibration, maintenance, and configuration control. Track board identity and revision, firmware version, test limits, and station configuration with each result.\n\n - Use reference boards, independent measurements, and deliberate fault checks to distinguish board failures from fixture or software errors. Improve test coverage, false-failure rate, cycle time, and station uptime.\n\n - Own test-station deployment and acceptance at contract manufacturers, including station correlation, build support, operator training, and troubleshooting. Release configurations and documentation that keep lab and factory results consistent.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have strong intuition for analog and digital circuits, power delivery, electronics debugging, and reliable measurement.\n\n - Move comfortably from architecture and circuit design to soldering, probing, scripting, and troubleshooting in the lab.\n\n - Care about grounding, shielding, contact quality, calibration, and evidence that a test detects the faults it is intended to find.\n\n - Take ownership from prototype through reliable daily operation, balancing rapid iteration with clear documentation and maintainable test systems.\n\n\nREQUIRED QUALIFICATIONS\n\n - Demonstrated ability to independently deliver significant electronics test-system projects from ambiguous requirements through working hardware, validation, and sustained use.\n\n - Hands-on capability in circuit and fixture-interface design, schematic interpretation, board bring-up, power delivery, signal switching, and instrument integration.\n\n - Ability to independently debug PCBAs and test hardware using oscilloscopes, meters, logic analyzers, and systematic root-cause investigation.\n\n - Ability to write, debug, and maintain code that interfaces with real hardware in Python or a comparable language, including instrument control, sequencing, error handling, and structured result logging.\n\n - Practical understanding of grounding, signal integrity, calibration, measurement uncertainty, ESD controls, power sequencing, and electrical protection.\n\n - Ability to release clear test and hardware documentation, coordinate across engineering disciplines, and support hands-on deployment and troubleshooting at contract manufacturers.\n\n\nPREFERRED QUALIFICATIONS\n\n - Degree in Electrical Engineering, Computer Engineering, Mechatronics, or a related field, or equivalent practical experience.\n\n - Prior PCBA functional-test or automated-test-equipment experience, including design for test, test coverage, fixture correlation, and new-product builds at contract manufacturers.\n\n - Experience with embedded programming, diagnostic firmware, and board interfaces such as JTAG/SWD, UART, SPI, I²C, CAN, or Ethernet.\n\n - Experience with PCB design tools, shared test-automation frameworks, production data systems, or robotics hardware.\n\n\nWHAT SUCCESS LOOKS LIKE\n\n - Commission a reusable PCBA test station with documented coverage, acceptance criteria, and traceable results; deploy and validate a reproducible configuration at a contract manufacturer.\n\n - Demonstrate measurement repeatability and intended fault detection using reference boards, independent measurements, and known-fault cases. Track false failures, cycle time, and uptime against agreed improvement targets.\n\n - Release hardware documentation, versioned test code, commissioning checks, and troubleshooting procedures that enable lab and contract-manufacturer teams to reproduce, operate, and maintain the station\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$318K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$318K - $485K","compensationTiers":[{"id":"746f6b30-acf6-4a67-b762-fc1af22d8d27","tierSummary":"$318K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3e7a05e4-671b-4625-b7cf-4ed8e09bb8a3","summary":"$318K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":318000,"maxValue":485000},{"id":"8bb12429-428a-4b98-85f5-af297f51bbc3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":318000,"maxValue":485000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3b34eb10-25b0-4a97-bd6d-05fc90ad4981","title":"Software Engineer, Mobile Web — Dots","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T23:47:53.457+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3b34eb10-25b0-4a97-bd6d-05fc90ad4981","applyUrl":"https://jobs.ashbyhq.com/openai/3b34eb10-25b0-4a97-bd6d-05fc90ad4981/application","descriptionHtml":"About the Team
Dots is building personal AI agents that help people make progress on their goals, including when they are away from ChatGPT. These agents can learn preferences, maintain context, work across applications, and use cloud computers to carry out tasks.
Our team brings together product engineering, design, and research to turn frontier model capabilities into useful everyday experiences. We are defining how people delegate work, understand what an agent is doing, and stay in control. Engineers help shape both the product and the systems behind it, from early prototypes through launch and iteration.
About the Role
We are looking for Senior and Staff Software Engineers to build the mobile web experience for Dots. You will create responsive, accessible interfaces that let people start work, follow progress, and guide their agents from a phone or browser. You will help establish interaction patterns for ongoing, asynchronous work and make sophisticated agent capabilities feel clear and approachable.
In this role, you will:
Design and ship mobile web experiences for creating tasks, reviewing agent activity, and providing feedback or direction.
Build interfaces that handle streaming updates, long-running tasks, interrupted sessions, and changing connectivity.
Improve responsiveness, loading performance, accessibility, and usability across screen sizes and browsers.
Partner with design and product to prototype interaction patterns that give users visibility and control over agent actions.
Work with backend and full stack engineers on APIs, client state, and reliable synchronization between the interface and agent services.
Own features from exploration and technical design through launch, measurement, and refinement.
Help set frontend architecture and engineering practices while staying hands-on with implementation.
You might thrive in this role if you:
Have substantial experience shipping polished web applications, with deep expertise in mobile web development and browser behavior.
Bring strong frontend engineering skills and understand responsive layouts, accessibility, client state, and application performance.
Have built interactive interfaces that stay understandable as data or task state changes asynchronously.
Combine attention to visual and interaction details with sound technical judgment.
Can turn ambiguous product problems into working software and use user feedback to improve it.
Work well with designers, product partners, researchers, and engineers across the stack.
Have led complex projects or influenced architecture while continuing to write and ship code.
Experience with real-time collaboration, offline or intermittent connectivity, or products that help users manage complex workflows is especially relevant.
Prior experience with AI or machine learning is helpful, but not required. We welcome experienced engineers who want to bring strong product and engineering judgment to a new category of software.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nDots is building personal AI agents that help people make progress on their goals, including when they are away from ChatGPT. These agents can learn preferences, maintain context, work across applications, and use cloud computers to carry out tasks.\n\nOur team brings together product engineering, design, and research to turn frontier model capabilities into useful everyday experiences. We are defining how people delegate work, understand what an agent is doing, and stay in control. Engineers help shape both the product and the systems behind it, from early prototypes through launch and iteration.\n\nAbout the Role\n\nWe are looking for Senior and Staff Software Engineers to build the mobile web experience for Dots. You will create responsive, accessible interfaces that let people start work, follow progress, and guide their agents from a phone or browser. You will help establish interaction patterns for ongoing, asynchronous work and make sophisticated agent capabilities feel clear and approachable.\n\nIn this role, you will:\n\n - Design and ship mobile web experiences for creating tasks, reviewing agent activity, and providing feedback or direction.\n\n - Build interfaces that handle streaming updates, long-running tasks, interrupted sessions, and changing connectivity.\n\n - Improve responsiveness, loading performance, accessibility, and usability across screen sizes and browsers.\n\n - Partner with design and product to prototype interaction patterns that give users visibility and control over agent actions.\n\n - Work with backend and full stack engineers on APIs, client state, and reliable synchronization between the interface and agent services.\n\n - Own features from exploration and technical design through launch, measurement, and refinement.\n\n - Help set frontend architecture and engineering practices while staying hands-on with implementation.\n\nYou might thrive in this role if you:\n\n - Have substantial experience shipping polished web applications, with deep expertise in mobile web development and browser behavior.\n\n - Bring strong frontend engineering skills and understand responsive layouts, accessibility, client state, and application performance.\n\n - Have built interactive interfaces that stay understandable as data or task state changes asynchronously.\n\n - Combine attention to visual and interaction details with sound technical judgment.\n\n - Can turn ambiguous product problems into working software and use user feedback to improve it.\n\n - Work well with designers, product partners, researchers, and engineers across the stack.\n\n - Have led complex projects or influenced architecture while continuing to write and ship code.\n\n - Experience with real-time collaboration, offline or intermittent connectivity, or products that help users manage complex workflows is especially relevant.\n\n - Prior experience with AI or machine learning is helpful, but not required. We welcome experienced engineers who want to bring strong product and engineering judgment to a new category of software.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"49cf1ef0-8ce0-4c08-8412-2c8b0a215177","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"418e14ed-9afe-43dd-a70c-b5d6ed216652","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"id":"ef0632b0-6c35-4152-a3c6-6036bf6d890f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d1e4178d-8eb6-4727-9601-e230cb96eeee","title":"Compensation Programs & Operations Lead","department":"People","team":"Total Rewards","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T17:57:41.106+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d1e4178d-8eb6-4727-9601-e230cb96eeee","applyUrl":"https://jobs.ashbyhq.com/openai/d1e4178d-8eb6-4727-9601-e230cb96eeee/application","descriptionHtml":"About the Team
OpenAI’s Compensation team helps attract, reward, and retain the people advancing our mission to ensure that artificial general intelligence benefits all of humanity. We develop compensation strategies and programs that support a rapidly evolving business, combining market insight, sound judgment, and thoughtful execution. We partner across People, Finance, Legal, and the business to deliver programs that employees and leaders can understand and trust.
About the Role
We’re looking for a Compensation Programs & Operations Lead to own the end-to-end program management of our cyclical and ad hoc compensation programs globally. You will turn compensation priorities into executable plans and lead delivery from initial scoping through launch, reconciliation, and continuous improvement.
This is a senior, hands-on role for a compensation subject-matter expert who is energized by operations and E2E program ownership. You should bring experience across compensation operations analysis, compensation analysis, business partnership, and program management. Having done this work yourself, you understand the practical details behind compensation decisions and what it takes to implement them accurately.
You will establish how our compensation programs run: the calendar, responsibilities, systems requirements, controls, communications, and handoffs that connect program design to the employee experience. You’ll partner closely with Compensation Partners, HR Business Partners, People Operations, People Technology, Finance, Payroll, Equity Administration, and Legal, creating clarity and driving execution as priorities evolve.
In this role, you will:
Lead our compensation program portfolio. Own the integrated roadmap and calendar for cyclical and ad hoc programs, including compensation reviews, bonus and equity cycles, promotion-related compensation processes, recognition and retention initiatives, and new program launches.
Drive programs from planning through completion. Define scope, deliverables, milestones, accountable owners, dependencies, and resource needs. Coordinate work across teams, resolve blockers, and bring decisions and tradeoffs to the right owners early.
Translate compensation expertise into practical operations. Work with Compensation Partners and program owners to turn approved designs into clear eligibility rules, calculations, workflows, approval paths, and exception processes. Identify gaps and implementation risks before launch.
Stay close to the analysis and data. Build and review models, validate inputs and calculations, investigate discrepancies, and reconcile final outcomes. Be comfortable working directly in the details when a program needs it.
Build reliable execution controls. Establish quality checks, documented approvals, access controls, and audit trails. Coordinate accurate handoffs to Payroll, Equity Administration, and People Operations, with clear ownership through completion.
Shape compensation systems and tooling. Translate business needs into requirements, partner with People Technology on configuration and integrations, lead user acceptance testing, and prioritize improvements that reduce manual work and errors.
Manage incoming requests and changing priorities. Create a practical intake and prioritization process for ad hoc compensation initiatives. Make capacity, timing, and dependencies visible so urgent work can be delivered alongside recurring commitments.
Make programs easier to understand and use. Develop operating guides, manager resources, communications, and training. Equip Compensation Partners and other stakeholders to explain programs consistently and resolve questions efficiently.
Improve how the function operates. Measure accuracy, timeliness, manual effort, and stakeholder experience. Run post-cycle reviews and turn findings into simpler processes, stronger documentation, and effective automation.
You might thrive in this role if you:
Have 10+ years of progressive compensation experience, including substantial responsibility for global compensation programs and operations in a complex, fast-growing organization.
Have performed the core responsibilities of a Compensation Operations Analyst, Compensation Analyst, Compensation Partner, and Compensation Program Manager, whether through separate roles or a combination of positions.
Bring deep compensation expertise across base pay, incentives, equity, market benchmarking, salary structures, and job architecture, and understand how these elements translate into day-to-day administration.
Have independently led complex compensation cycles and new initiatives, coordinating multiple teams from planning and analysis through implementation and reconciliation.
Are deliberately drawn to an operations-focused role. You enjoy making programs work, improving the details, and building processes that others can rely on.
Combine strong analytical skills with practical systems experience, including advanced spreadsheet modeling and hands-on work with Workday or comparable HR and compensation platforms.
Can establish priorities and drive progress when requirements are incomplete or changing, while making thoughtful tradeoffs about speed, accuracy, and capacity.
Communicate clearly with senior leaders and working teams, influence across functions, and make ownership and next steps explicit.
Exercise sound judgment with confidential information and bring a high standard of accuracy, accountability, and service to your work.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Compensation team helps attract, reward, and retain the people advancing our mission to ensure that artificial general intelligence benefits all of humanity. We develop compensation strategies and programs that support a rapidly evolving business, combining market insight, sound judgment, and thoughtful execution. We partner across People, Finance, Legal, and the business to deliver programs that employees and leaders can understand and trust.\n\nAbout the Role\n\nWe’re looking for a Compensation Programs & Operations Lead to own the end-to-end program management of our cyclical and ad hoc compensation programs globally. You will turn compensation priorities into executable plans and lead delivery from initial scoping through launch, reconciliation, and continuous improvement.\n\nThis is a senior, hands-on role for a compensation subject-matter expert who is energized by operations and E2E program ownership. You should bring experience across compensation operations analysis, compensation analysis, business partnership, and program management. Having done this work yourself, you understand the practical details behind compensation decisions and what it takes to implement them accurately.\n\nYou will establish how our compensation programs run: the calendar, responsibilities, systems requirements, controls, communications, and handoffs that connect program design to the employee experience. You’ll partner closely with Compensation Partners, HR Business Partners, People Operations, People Technology, Finance, Payroll, Equity Administration, and Legal, creating clarity and driving execution as priorities evolve.\n\nIn this role, you will:\n\n - Lead our compensation program portfolio. Own the integrated roadmap and calendar for cyclical and ad hoc programs, including compensation reviews, bonus and equity cycles, promotion-related compensation processes, recognition and retention initiatives, and new program launches.\n\n - Drive programs from planning through completion. Define scope, deliverables, milestones, accountable owners, dependencies, and resource needs. Coordinate work across teams, resolve blockers, and bring decisions and tradeoffs to the right owners early.\n\n - Translate compensation expertise into practical operations. Work with Compensation Partners and program owners to turn approved designs into clear eligibility rules, calculations, workflows, approval paths, and exception processes. Identify gaps and implementation risks before launch.\n\n - Stay close to the analysis and data. Build and review models, validate inputs and calculations, investigate discrepancies, and reconcile final outcomes. Be comfortable working directly in the details when a program needs it.\n\n - Build reliable execution controls. Establish quality checks, documented approvals, access controls, and audit trails. Coordinate accurate handoffs to Payroll, Equity Administration, and People Operations, with clear ownership through completion.\n\n - Shape compensation systems and tooling. Translate business needs into requirements, partner with People Technology on configuration and integrations, lead user acceptance testing, and prioritize improvements that reduce manual work and errors.\n\n - Manage incoming requests and changing priorities. Create a practical intake and prioritization process for ad hoc compensation initiatives. Make capacity, timing, and dependencies visible so urgent work can be delivered alongside recurring commitments.\n\n - Make programs easier to understand and use. Develop operating guides, manager resources, communications, and training. Equip Compensation Partners and other stakeholders to explain programs consistently and resolve questions efficiently.\n\n - Improve how the function operates. Measure accuracy, timeliness, manual effort, and stakeholder experience. Run post-cycle reviews and turn findings into simpler processes, stronger documentation, and effective automation.\n\nYou might thrive in this role if you:\n\n - Have 10+ years of progressive compensation experience, including substantial responsibility for global compensation programs and operations in a complex, fast-growing organization.\n\n - Have performed the core responsibilities of a Compensation Operations Analyst, Compensation Analyst, Compensation Partner, and Compensation Program Manager, whether through separate roles or a combination of positions.\n\n - Bring deep compensation expertise across base pay, incentives, equity, market benchmarking, salary structures, and job architecture, and understand how these elements translate into day-to-day administration.\n\n - Have independently led complex compensation cycles and new initiatives, coordinating multiple teams from planning and analysis through implementation and reconciliation.\n\n - Are deliberately drawn to an operations-focused role. You enjoy making programs work, improving the details, and building processes that others can rely on.\n\n - Combine strong analytical skills with practical systems experience, including advanced spreadsheet modeling and hands-on work with Workday or comparable HR and compensation platforms.\n\n - Can establish priorities and drive progress when requirements are incomplete or changing, while making thoughtful tradeoffs about speed, accuracy, and capacity.\n\n - Communicate clearly with senior leaders and working teams, influence across functions, and make ownership and next steps explicit.\n\n - Exercise sound judgment with confidential information and bring a high standard of accuracy, accountability, and service to your work.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$270K – $320K • Offers Equity","scrapeableCompensationSalarySummary":"$270K - $320K","compensationTiers":[{"id":"70ab8f0e-59d2-4e16-9f1d-cf68628210ad","tierSummary":"$270K – $320K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f21ed7d2-4455-47a9-a526-4d9a6d674dc9","summary":"$270K – $320K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":270000,"maxValue":320000},{"id":"2fdca8c1-5ffd-4964-953b-42f921773527","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":270000,"maxValue":320000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7ba0b390-b198-4101-80bb-b49a6dd62607","title":" Engineering Manager, Identity Platform ","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-08T15:31:35.194+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7ba0b390-b198-4101-80bb-b49a6dd62607","applyUrl":"https://jobs.ashbyhq.com/openai/7ba0b390-b198-4101-80bb-b49a6dd62607/application","descriptionHtml":"About the Team
Identity is the foundation of trust in an AI-powered world. As people build a rich personal and organizational context in ChatGPT, they need systems that protect it, remember it, and let them share it securely across apps and agents. Without strong identity, context stays locked away or exposed. With it, AI becomes safe, personal, and truly useful, empowering users while keeping control firmly in their hands. Our team builds the trusted OpenAI account layer that connects people, enterprises, developers, and agents to OpenAI apps and the broader AI ecosystem. Our systems are the front door to OpenAI—held to an exceptionally high bar for availability, security, and latency—and are depended on by many internal teams.
About the Role
As an Engineering Manager, Identity Platform you will lead a team owning foundational identity services that must be highly reliable, secure, and fast under extreme load. You’ll set direction, grow and support the team, and partner closely across engineering and security to strengthen the platform that enables trusted access to OpenAI products.
In this role, you will:
Build, lead, and develop a high-performing engineering team. Coach and mentor engineers and senior technical leads to increase their impact and support their growth.
Define and own the technical strategy, roadmap, and execution for OpenAI’s core identity systems.
Guide the architecture of distributed systems operating at massive scale, with high requirements for reliability, privacy, and performance.
Partner closely with Product and Infrastructure teams to support new product needs and uphold high system standards.
Ensure the team operates effectively, maintains strong engineering rigor, and consistently delivers against ambitious goals.
Establish processes and a culture that enable fast learning, high trust, and responsible innovation.
Lead the team responsible for the authentication stack and token exchange infrastructure, ensuring high availability, strong security posture, and low-latency performance.
Own and improve request validation at the edge for logged-in users, delivering extremely high reliability and fast validation under high throughput.
Oversee systems that enable secure access to user data, improving scalability, reliability, and access patterns for internal consumers across the company.
You might thrive in this role if you:
Have 10+ years of experience building, scaling, and operating distributed systems at large scale.
Have 3+ years of experience managing high-performance engineering teams in fast-paced, rapidly shifting environments.
Care deeply about people leadership, coaching, and helping engineers achieve peak performance.
Communicate clearly, think holistically, and make decisions grounded in both user needs and long-term sustainability.
Have experience managing an infrastructure team and are effective at hiring, coaching, and developing engineers while maintaining strong operational excellence.
Have deep experience building and operating high-scale backend systems, with a track record of improving reliability, latency, and security in production.
Bring broad infrastructure expertise across the stack—from hardware and cluster management to services and storage layers.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nIdentity is the foundation of trust in an AI-powered world. As people build a rich personal and organizational context in ChatGPT, they need systems that protect it, remember it, and let them share it securely across apps and agents. Without strong identity, context stays locked away or exposed. With it, AI becomes safe, personal, and truly useful, empowering users while keeping control firmly in their hands. Our team builds the trusted OpenAI account layer that connects people, enterprises, developers, and agents to OpenAI apps and the broader AI ecosystem. Our systems are the front door to OpenAI—held to an exceptionally high bar for availability, security, and latency—and are depended on by many internal teams.\n\nAbout the Role\n\nAs an Engineering Manager, Identity Platform you will lead a team owning foundational identity services that must be highly reliable, secure, and fast under extreme load. You’ll set direction, grow and support the team, and partner closely across engineering and security to strengthen the platform that enables trusted access to OpenAI products.\n\nIn this role, you will:\n\n - Build, lead, and develop a high-performing engineering team. Coach and mentor engineers and senior technical leads to increase their impact and support their growth.\n\n - Define and own the technical strategy, roadmap, and execution for OpenAI’s core identity systems.\n\n - Guide the architecture of distributed systems operating at massive scale, with high requirements for reliability, privacy, and performance.\n\n - Partner closely with Product and Infrastructure teams to support new product needs and uphold high system standards.\n\n - Ensure the team operates effectively, maintains strong engineering rigor, and consistently delivers against ambitious goals.\n\n - Establish processes and a culture that enable fast learning, high trust, and responsible innovation.\n\n - Lead the team responsible for the authentication stack and token exchange infrastructure, ensuring high availability, strong security posture, and low-latency performance.\n\n - Own and improve request validation at the edge for logged-in users, delivering extremely high reliability and fast validation under high throughput.\n\n - Oversee systems that enable secure access to user data, improving scalability, reliability, and access patterns for internal consumers across the company.\n\nYou might thrive in this role if you:\n\n - Have 10+ years of experience building, scaling, and operating distributed systems at large scale.\n\n - Have 3+ years of experience managing high-performance engineering teams in fast-paced, rapidly shifting environments.\n\n - Care deeply about people leadership, coaching, and helping engineers achieve peak performance.\n\n - Communicate clearly, think holistically, and make decisions grounded in both user needs and long-term sustainability.\n\n - Have experience managing an infrastructure team and are effective at hiring, coaching, and developing engineers while maintaining strong operational excellence.\n\n - Have deep experience building and operating high-scale backend systems, with a track record of improving reliability, latency, and security in production.\n\n - Bring broad infrastructure expertise across the stack—from hardware and cluster management to services and storage layers.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$293K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$293K - $385K","compensationTiers":[{"id":"0caadc7e-a8cc-4b11-93d2-d422f9861d91","tierSummary":"$293K – $385K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"ddc53817-3d5c-455a-83eb-6a27d8ebb7bc","summary":"$293K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000},{"id":"70068294-061e-42eb-a235-920d0e5ef0b7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":293000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8cad7bcc-3720-4534-822d-d9722599e8a6","title":"Applied AI Engineer, Startups","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"São Paulo","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-14T22:57:58.883+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Brazil","addressCountry":"Brazil","addressLocality":"Sao Paulo"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8cad7bcc-3720-4534-822d-d9722599e8a6","applyUrl":"https://jobs.ashbyhq.com/openai/8cad7bcc-3720-4534-822d-d9722599e8a6/application","descriptionHtml":"About the Team
The Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups.
About the Role
We are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups AI Deployment Lead.
This role is based in our Sao Paolo, Brazil office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale.
Provide proactive guidance to maximize business impact and accelerate application development.
Experiment and prototype alongside customers, demonstrating practical use cases.
Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources.
Synthesize and deliver valuable feedback to the Product and Research teams.
Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community.
You might thrive in this role if you:
Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued.
Speak Spanish, English, and Portuguese.
Have passion for startups and a belief in their potential to become future large enterprises.
Are proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices.
Built and/or delivered prototypes on top of our API platform.
Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.
Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.
Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.
Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Applied AI Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and startups. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to late-stage startups.\n\nAbout the Role\n\nWe are seeking a technically proficient, business-minded Applied AI Engineer to help push the frontier of advanced AI with our strategic startup customers. You'll work with some of the most exciting AI startups in the world, guiding them through ideation, development, delivery, and scaling to accelerate and maximize the value of what they build on our platform. You will have the opportunity to work on the most novel and creative use cases being built on our API, serving as a critical partner in collecting and delivering high-fidelity product and model feedback internally. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams, and you will report to the Startups AI Deployment Lead.\n\nThis role is based in our Sao Paolo, Brazil office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Partner closely with strategic startup customers as their technical thought partner to build novel applications on our API, helping them rapidly move from ideation to scale.\n\n - Provide proactive guidance to maximize business impact and accelerate application development.\n\n - Experiment and prototype alongside customers, demonstrating practical use cases.\n\n - Contribute to open-source resources and scale the function by sharing knowledge, codifying best practices, and publishing useful resources.\n\n - Synthesize and deliver valuable feedback to the Product and Research teams.\n\n - Build relationships within the startup ecosystem, serving as a technical partner to both individual customers and the broader community.\n\nYou might thrive in this role if you:\n\n - Have 5+ years of experience as a software engineer, ML engineer or equivalent, ideally in a startup environment; experience as a founder or founding engineer is highly valued.\n\n - Speak Spanish, English, and Portuguese. \n\n - Have passion for startups and a belief in their potential to become future large enterprises.\n\n - Are proficient in Python, JavaScript, and a strong grasp of AI/LLM best practices.\n\n - Built and/or delivered prototypes on top of our API platform.\n\n - Can proactively identify opportunities for maximizing our customers’ business value through leveraging the OpenAI API.\n\n - Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.\n\n - Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.\n\n - Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly. \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c857b732-3556-4b65-8ae9-f64b92091729","title":"Engineering Manager, Preparedness","department":"Safety Systems","team":"Preparedness","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T21:55:42.352+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c857b732-3556-4b65-8ae9-f64b92091729","applyUrl":"https://jobs.ashbyhq.com/openai/c857b732-3556-4b65-8ae9-f64b92091729/application","descriptionHtml":"About the Team
The Preparedness Engineering team is responsible for building and operating safeguards for frontier model risks, to safely enable advanced capabilities while detecting and limiting harm.
About the Role
We’re looking for an engineering manager to lead a team building software systems that detect and prevent harmful misuse of frontier AI models—before incidents occur. This is a builder’s role: you’ll lead engineers shipping production services, detection pipelines, and mitigation mechanisms that protect frontier model integrity and reduce high-severity misuse risk.
While this work intersects with frontier model development, security and risk, we’re explicitly seeking someone with a software engineering foundation who is comfortable building reliable systems that can operate at billions of users scale.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead a team of software engineers building detection + mitigation systems for frontier model harms.
Set the technical roadmap and execution strategy: prioritize, design, ship, iterate, measure impact.
Build production systems: services, pipelines, tooling, instrumentation, and automation that scale with frontier model usage.
Partner deeply with Research and Product to translate evolving model capabilities into concrete tests, signals, and mitigations that can be deployed at scale.
Drive strong engineering fundamentals: architecture, reliability, monitoring, performance, and operational excellence.
Hire and grow an exceptional team across backend, data systems, and applied ML engineering domains as needed.
Anticipate what breaks at scale as agentic workflows become more capable.
You might thrive in this role if you:
Experience building systems in adversarial, fast-evolving environments
Thrive in high context environments
Are comfortable with ambiguity and novelty
Communicate clearly and build trust quickly with senior stakeholders—pragmatic, collaborative, and calm under scrutiny.
Significant experience leading engineering teams and delivering production systems end-to-end.
Strong technical judgment in system design, distributed systems, data pipelines, observability, and operational reliability.
Demonstrated ability to partner cross-functionally with Research/Product/Security to ship systems that materially reduce risk or abuse at scale.
Background in autonomy, high-scale real-time systems, or intelligence-adjacent technical domains is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Preparedness Engineering team is responsible for building and operating safeguards for frontier model risks, to safely enable advanced capabilities while detecting and limiting harm.\n\nAbout the Role\n\nWe’re looking for an engineering manager to lead a team building software systems that detect and prevent harmful misuse of frontier AI models—before incidents occur. This is a builder’s role: you’ll lead engineers shipping production services, detection pipelines, and mitigation mechanisms that protect frontier model integrity and reduce high-severity misuse risk.\n\nWhile this work intersects with frontier model development, security and risk, we’re explicitly seeking someone with a software engineering foundation who is comfortable building reliable systems that can operate at billions of users scale.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Lead a team of software engineers building detection + mitigation systems for frontier model harms.\n\n - Set the technical roadmap and execution strategy: prioritize, design, ship, iterate, measure impact.\n\n - Build production systems: services, pipelines, tooling, instrumentation, and automation that scale with frontier model usage.\n\n - Partner deeply with Research and Product to translate evolving model capabilities into concrete tests, signals, and mitigations that can be deployed at scale.\n\n - Drive strong engineering fundamentals: architecture, reliability, monitoring, performance, and operational excellence.\n\n - Hire and grow an exceptional team across backend, data systems, and applied ML engineering domains as needed.\n\n - Anticipate what breaks at scale as agentic workflows become more capable.\n\nYou might thrive in this role if you:\n\n - Experience building systems in adversarial, fast-evolving environments\n\n - Thrive in high context environments\n\n - Are comfortable with ambiguity and novelty\n\n - Communicate clearly and build trust quickly with senior stakeholders—pragmatic, collaborative, and calm under scrutiny.\n\n - Significant experience leading engineering teams and delivering production systems end-to-end.\n\n - Strong technical judgment in system design, distributed systems, data pipelines, observability, and operational reliability.\n\n - Demonstrated ability to partner cross-functionally with Research/Product/Security to ship systems that materially reduce risk or abuse at scale.\n\n - Background in autonomy, high-scale real-time systems, or intelligence-adjacent technical domains is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$405K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$405K - $445K","compensationTiers":[{"id":"261fafab-b057-4d50-8438-4089b2efdc02","tierSummary":"$405K – $445K • Offers Equity","title":"L6","additionalInformation":null,"components":[{"id":"14a3ae67-1ea5-4801-b259-ea29f5e6ef89","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"914f7164-4bc0-4884-920d-7ff1fb3af88d","summary":"$405K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":405000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":405000,"maxValue":445000}]}},{"id":"329fe50f-7701-4f07-982d-a4e10cbec236","title":"Client Platform Engineer","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T00:16:24.105+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/329fe50f-7701-4f07-982d-a4e10cbec236","applyUrl":"https://jobs.ashbyhq.com/openai/329fe50f-7701-4f07-982d-a4e10cbec236/application","descriptionHtml":"OpenAI’s Client Platform Engineering team builds and operates the platforms that make employee devices secure, reliable, and easy to use. Our work spans device posture and trust, onboarding, application delivery, operating-system updates, fleet telemetry, and employee-facing remediation. We partner with Security, IT, Research, Applied, and specialized engineering teams to reduce friction while protecting OpenAI’s systems and data.
As a Client Platform Engineer, You will build and own agentic solutions that automate OAI fleet operations and reduce employee friction, with measurable outcomes and reliability. You will develop first-party software, integrate commercial and open-source tools, and own changes from design and testing through deployment and production operations. Your work will improve security, reliability, and the employee experience.
We’re looking for people who are passionate about automation, endpoint security, and building scalable solutions that improve employee experience. You should have deep experience securing and managing Linux fleets at scale, with strong software engineering skills to automate security controls and fleet operations across environments with different compliance requirements. Your problem-solving mindset and attention to detail will be key to success in this role.
In this role, you will:
Build the platforms that help employees do their best work on devices they can trust.
Own the design, development, deployment, and operation of secure Linux endpoint management systems across environments with different compliance requirements.
Create magical employee experiences by building agentic workflows with OpenAI products and models that use fleet telemetry to anticipate issues, guide remediation, and design friction out of everyday work.
Make new hires productive from day one, using OpenAI products to simplify device setup, software delivery, and onboarding support.
Build secure, reliable workflows with scoped access, human review for sensitive changes, traceable actions, and tested recovery.
Partner with IT, Security, Research, and Engineering to deliver consistent Linux provisioning, updates, and support alongside macOS and Windows.
Develop first-party software and integrate commercial and open-source tools for software packaging, deployment, and application management.
Manage fleet configuration as code through GitOps, version control, peer review, and automated validation.
Build and operate CI/CD pipelines for fleet infrastructure across Azure, AWS, and GCP, with staged deployments and tested rollback.
Use fleet telemetry to proactively improve performance and reliability, detect configuration drift, and verify deployment outcomes.
Participate in engineering on-call, own incident resolution, and turn operational lessons into lasting improvements that reduce recurring failures and manual work.
Proficiency in Python, Go, or another modern programming language.
Deep experience securing and managing Linux fleets with configuration management, MDM, device enrollment, policy enforcement, and cloud identity integration.
Demonstrated success with open-source endpoint tools for configuration, device and application management, and telemetry.
Experience delivering secure, reliable, scalable systems across different compliance requirements.
Deep experience managing infrastructure at scale with IaC and GitOps, using tools such as Terraform, Ansible, and Chef.
Experience integrating and operating fleet infrastructure with CI/CD and DevOps workflows.
A track record of deploying and operating fleet infrastructure in public cloud environments (Azure, AWS, GCP).
Initiative, analytical judgment, and the ability to turn problems into practical improvements.
Deep experience with open-source fleet management tools and frameworks.
Experience with containerization technologies such as Docker and Kubernetes.
Familiarity with compliance frameworks such as SOC 2, ISO 27001, FedRAMP, and NIST.
Strong soft skills, including stakeholder communication and cross-functional collaboration.
Relevant professional certifications such as CISSP, CISA, CISM, CCSP.
A security thought leader with contributions to CPE open-source projects or technical communities.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s Client Platform Engineering team builds and operates the platforms that make employee devices secure, reliable, and easy to use. Our work spans device posture and trust, onboarding, application delivery, operating-system updates, fleet telemetry, and employee-facing remediation. We partner with Security, IT, Research, Applied, and specialized engineering teams to reduce friction while protecting OpenAI’s systems and data.\n\n\n\n\nABOUT THE ROLE\n\nAs a Client Platform Engineer, You will build and own agentic solutions that automate OAI fleet operations and reduce employee friction, with measurable outcomes and reliability. You will develop first-party software, integrate commercial and open-source tools, and own changes from design and testing through deployment and production operations. Your work will improve security, reliability, and the employee experience.\n\nWe’re looking for people who are passionate about automation, endpoint security, and building scalable solutions that improve employee experience. You should have deep experience securing and managing Linux fleets at scale, with strong software engineering skills to automate security controls and fleet operations across environments with different compliance requirements. Your problem-solving mindset and attention to detail will be key to success in this role.\n\nIn this role, you will:\n\nBuild the platforms that help employees do their best work on devices they can trust.\n\n - Own the design, development, deployment, and operation of secure Linux endpoint management systems across environments with different compliance requirements.\n\n - Create magical employee experiences by building agentic workflows with OpenAI products and models that use fleet telemetry to anticipate issues, guide remediation, and design friction out of everyday work.\n\n - Make new hires productive from day one, using OpenAI products to simplify device setup, software delivery, and onboarding support.\n\n - Build secure, reliable workflows with scoped access, human review for sensitive changes, traceable actions, and tested recovery.\n\n - Partner with IT, Security, Research, and Engineering to deliver consistent Linux provisioning, updates, and support alongside macOS and Windows.\n\n - Develop first-party software and integrate commercial and open-source tools for software packaging, deployment, and application management.\n\n - Manage fleet configuration as code through GitOps, version control, peer review, and automated validation.\n\n - Build and operate CI/CD pipelines for fleet infrastructure across Azure, AWS, and GCP, with staged deployments and tested rollback.\n\n - Use fleet telemetry to proactively improve performance and reliability, detect configuration drift, and verify deployment outcomes.\n\n - Participate in engineering on-call, own incident resolution, and turn operational lessons into lasting improvements that reduce recurring failures and manual work.\n\n\nYOU MAY BE A FIT FOR THIS ROLE IF YOU HAVE: \n\n - Proficiency in Python, Go, or another modern programming language.\n\n - Deep experience securing and managing Linux fleets with configuration management, MDM, device enrollment, policy enforcement, and cloud identity integration.\n\n - Demonstrated success with open-source endpoint tools for configuration, device and application management, and telemetry.\n\n - Experience delivering secure, reliable, scalable systems across different compliance requirements.\n\n - Deep experience managing infrastructure at scale with IaC and GitOps, using tools such as Terraform, Ansible, and Chef.\n\n - Experience integrating and operating fleet infrastructure with CI/CD and DevOps workflows.\n\n - A track record of deploying and operating fleet infrastructure in public cloud environments (Azure, AWS, GCP).\n\n - Initiative, analytical judgment, and the ability to turn problems into practical improvements.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - Deep experience with open-source fleet management tools and frameworks.\n\n - Experience with containerization technologies such as Docker and Kubernetes.\n\n - Familiarity with compliance frameworks such as SOC 2, ISO 27001, FedRAMP, and NIST.\n\n - Strong soft skills, including stakeholder communication and cross-functional collaboration.\n\n - Relevant professional certifications such as CISSP, CISA, CISM, CCSP.\n\n - A security thought leader with contributions to CPE open-source projects or technical communities.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"ce09d87c-dbc9-4662-b493-68360811cf12","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f53b444d-8421-4ffb-9043-08189fa844b6","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"e1fe747f-dd6b-4968-8c98-f96c19536a5c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"f2d8ed04-3c2f-4298-832b-dda7e1644c1b","title":"Enterprise Security Engineer, Vulnerability Management","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-10-15T00:15:48.372+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f2d8ed04-3c2f-4298-832b-dda7e1644c1b","applyUrl":"https://jobs.ashbyhq.com/openai/f2d8ed04-3c2f-4298-832b-dda7e1644c1b/application","descriptionHtml":"About the Team
Enterprise Security protects the systems, identities, devices, and services that enable OpenAI's employees to work securely and effectively. We partner across IT and Security to understand risk, build practical defenses, and support a rapidly evolving technical environment.
About the Role
We are looking for an Enterprise Security Engineer with a focus on vulnerability management, novel vulnerabilities, and zero-day response. You will investigate vulnerabilities and security weaknesses across networks, endpoints, and SaaS, prioritize them in the context of real exposure, and drive remediation through verified outcomes.
You will also build security capabilities and automation, use AI agents to solve practical problems, and help shape how enterprise security operates as agents become a larger part of everyday work.
This role is open to candidates in San Francisco, CA, and to remote candidates in the United States.
In this role, you will:
Discover, investigate, and prioritize vulnerabilities and misconfigurations across enterprise systems, including novel vulnerabilities and zero-days with incomplete information and no established playbook.
Translate technical findings into clear attack paths, business impact, and actionable remediation.
Develop and validate emergency mitigations when patches are unavailable, coordinate with system owners, vendors, and incident responders, and drive durable fixes through verified closure.
Improve asset visibility, ownership, vulnerability data quality, and reporting.
Build and operate security tools and integrations using code, APIs, automation, and AI agents.
Design controls for agent access, execution, and accountability.
Contribute across endpoint, network, identity, and SaaS security, and support incident investigations when needed.
You might thrive in this role if you:
Have independently investigated novel or emerging vulnerabilities and driven enterprise remediation from uncertain initial reports through mitigation and verified closure.
Bring technical depth in a relevant security domain and working knowledge across networks, endpoints, and SaaS.
Can understand and improve code and safely integrate APIs and security systems.
Have solved substantive problems using AI agents and can explain how you evaluated and corrected their work.
Think clearly about security tradeoffs, ambiguous evidence, and the changing risks of agentic systems.
Collaborate effectively, take ownership, and communicate technical risk to varied audiences.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nEnterprise Security protects the systems, identities, devices, and services that enable OpenAI's employees to work securely and effectively. We partner across IT and Security to understand risk, build practical defenses, and support a rapidly evolving technical environment.\n\nAbout the Role\n\nWe are looking for an Enterprise Security Engineer with a focus on vulnerability management, novel vulnerabilities, and zero-day response. You will investigate vulnerabilities and security weaknesses across networks, endpoints, and SaaS, prioritize them in the context of real exposure, and drive remediation through verified outcomes.\n\nYou will also build security capabilities and automation, use AI agents to solve practical problems, and help shape how enterprise security operates as agents become a larger part of everyday work.\n\nThis role is open to candidates in San Francisco, CA, and to remote candidates in the United States.\n\nIn this role, you will:\n\n - Discover, investigate, and prioritize vulnerabilities and misconfigurations across enterprise systems, including novel vulnerabilities and zero-days with incomplete information and no established playbook.\n\n - Translate technical findings into clear attack paths, business impact, and actionable remediation.\n\n - Develop and validate emergency mitigations when patches are unavailable, coordinate with system owners, vendors, and incident responders, and drive durable fixes through verified closure.\n\n - Improve asset visibility, ownership, vulnerability data quality, and reporting.\n\n - Build and operate security tools and integrations using code, APIs, automation, and AI agents.\n\n - Design controls for agent access, execution, and accountability.\n\n - Contribute across endpoint, network, identity, and SaaS security, and support incident investigations when needed.\n\nYou might thrive in this role if you:\n\n - Have independently investigated novel or emerging vulnerabilities and driven enterprise remediation from uncertain initial reports through mitigation and verified closure.\n\n - Bring technical depth in a relevant security domain and working knowledge across networks, endpoints, and SaaS.\n\n - Can understand and improve code and safely integrate APIs and security systems.\n\n - Have solved substantive problems using AI agents and can explain how you evaluated and corrected their work.\n\n - Think clearly about security tradeoffs, ambiguous evidence, and the changing risks of agentic systems.\n\n - Collaborate effectively, take ownership, and communicate technical risk to varied audiences.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"4748b007-a0c0-42bc-8a0c-b8897a426d83","tierSummary":"$347K – $445K • Offers Equity","title":"San Francisco","additionalInformation":null,"components":[{"id":"2ff961e1-2a73-4e36-b9c1-cb92bc090fa7","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"c797f14e-6d51-4829-83e8-e32a594400f5","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c717b98e-5394-4ad1-ae3f-e036717ad9b5","title":"B2B Ecosystem Lead, Business Development","department":"Partnerships","team":"Partnerships","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-14T23:40:39.302+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c717b98e-5394-4ad1-ae3f-e036717ad9b5","applyUrl":"https://jobs.ashbyhq.com/openai/c717b98e-5394-4ad1-ae3f-e036717ad9b5/application","descriptionHtml":"About the Team:
We are a small and fast-moving B2B partnerships team that shapes and executes OpenAI’s most important collaborations. We develop strategic and product partnerships across the B2B ecosystem, bringing together OpenAI’s capabilities and partners’ technology, expertise, data, workflows, and customer relationships. Working closely with Product, Engineering, and Sales, we turn these opportunities into useful offerings and new ways for businesses to adopt and benefit from OpenAI.
About the Role:
As a B2B Ecosystem Lead, you will identify, develop, and execute strategic and product partnerships across B2B segments. This is a hands-on individual contributor role spanning opportunity assessment, partnership design, commercial negotiation, and execution. You will own the partner work behind product initiatives, from defining partner needs through launch and sustained adoption at scale. These may include Sign in with ChatGPT and industry-specific offerings. You bring a generalist’s ability to connect product priorities with partner capabilities, build a business case, and align teams around a practical path forward. You will remain accountable after signing and launch, including for selected high-touch strategic partnerships.
Key Responsibilities:
Identify strategic and product partnership opportunities across B2B segments; translate product priorities and customer needs into partner plans, joint value propositions, and a focused set of prospective partners.
Own the partner work stream for assigned product initiatives, aligning requirements, commitments, milestones, and ongoing responsibilities with Product, Engineering, and partner teams.
Develop business cases and negotiate product and commercial partnerships with Legal, Finance, and Product, including selected high-touch strategic deals in coordination with other partnership owners.
Take partner initiatives from pilot through launch and scale, defining readiness criteria, coordinating integrations, and expanding successful offerings to more partners and business customers.
Work with Sales and partner teams on target accounts, referrals, joint selling, and customer introductions, with clear responsibilities for follow-up and opportunity tracking.
Coordinate Product, Engineering, Sales, Marketing, Legal, Finance, Security, Policy, and Operations to resolve launch and adoption barriers, with clear ownership and handoffs into ongoing partner programs.
Maintain partner relationships after launch and bring customer feedback, integration gaps, and adoption barriers back to Product and Engineering; help turn early implementations into repeatable offerings.
Define success measures with product and go-to-market teams, track activation, sustained usage, customer outcomes, and commercial impact, and drive follow-up when an initiative falls short.
Qualifications:
8+ years of experience in business development, strategic or product partnerships, or related roles developing commercial opportunities in technology or other B2B businesses.
Experience developing B2B partnerships and taking a product, integration, or partner initiative from concept or pilot through launch and sustained adoption, working closely with product and technical teams.
A broad business perspective and the ability to learn unfamiliar industries, evaluate partner capabilities and strategic fit, and turn an ambiguous opportunity into a clear business case and partnership plan.
Understanding of how businesses use software, data, and services, and how product integrations, distribution, and complementary capabilities create value. Experience across B2B sectors and business models is a plus.
Strong commercial and analytical judgment, including the ability to assess economics, prioritize competing opportunities, and use performance data to guide decisions.
Ability to build relationships with partner practitioners and leaders, work effectively across technical and business teams, and move projects forward without formal authority.
Clear writing and communication, curiosity about AI, and a willingness to do the detailed work of growing partnerships. You combine initiative and adaptability with disciplined follow-through.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team: \n\nWe are a small and fast-moving B2B partnerships team that shapes and executes OpenAI’s most important collaborations. We develop strategic and product partnerships across the B2B ecosystem, bringing together OpenAI’s capabilities and partners’ technology, expertise, data, workflows, and customer relationships. Working closely with Product, Engineering, and Sales, we turn these opportunities into useful offerings and new ways for businesses to adopt and benefit from OpenAI.\n\nAbout the Role: \n\nAs a B2B Ecosystem Lead, you will identify, develop, and execute strategic and product partnerships across B2B segments. This is a hands-on individual contributor role spanning opportunity assessment, partnership design, commercial negotiation, and execution. You will own the partner work behind product initiatives, from defining partner needs through launch and sustained adoption at scale. These may include Sign in with ChatGPT and industry-specific offerings. You bring a generalist’s ability to connect product priorities with partner capabilities, build a business case, and align teams around a practical path forward. You will remain accountable after signing and launch, including for selected high-touch strategic partnerships.\n\nKey Responsibilities:\n\n - Identify strategic and product partnership opportunities across B2B segments; translate product priorities and customer needs into partner plans, joint value propositions, and a focused set of prospective partners.\n\n - Own the partner work stream for assigned product initiatives, aligning requirements, commitments, milestones, and ongoing responsibilities with Product, Engineering, and partner teams.\n\n - Develop business cases and negotiate product and commercial partnerships with Legal, Finance, and Product, including selected high-touch strategic deals in coordination with other partnership owners.\n\n - Take partner initiatives from pilot through launch and scale, defining readiness criteria, coordinating integrations, and expanding successful offerings to more partners and business customers.\n\n - Work with Sales and partner teams on target accounts, referrals, joint selling, and customer introductions, with clear responsibilities for follow-up and opportunity tracking.\n\n - Coordinate Product, Engineering, Sales, Marketing, Legal, Finance, Security, Policy, and Operations to resolve launch and adoption barriers, with clear ownership and handoffs into ongoing partner programs.\n\n - Maintain partner relationships after launch and bring customer feedback, integration gaps, and adoption barriers back to Product and Engineering; help turn early implementations into repeatable offerings.\n\n - Define success measures with product and go-to-market teams, track activation, sustained usage, customer outcomes, and commercial impact, and drive follow-up when an initiative falls short.\n\nQualifications:\n\n - 8+ years of experience in business development, strategic or product partnerships, or related roles developing commercial opportunities in technology or other B2B businesses.\n\n - Experience developing B2B partnerships and taking a product, integration, or partner initiative from concept or pilot through launch and sustained adoption, working closely with product and technical teams.\n\n - A broad business perspective and the ability to learn unfamiliar industries, evaluate partner capabilities and strategic fit, and turn an ambiguous opportunity into a clear business case and partnership plan.\n\n - Understanding of how businesses use software, data, and services, and how product integrations, distribution, and complementary capabilities create value. Experience across B2B sectors and business models is a plus.\n\n - Strong commercial and analytical judgment, including the ability to assess economics, prioritize competing opportunities, and use performance data to guide decisions.\n\n - Ability to build relationships with partner practitioners and leaders, work effectively across technical and business teams, and move projects forward without formal authority.\n\n - Clear writing and communication, curiosity about AI, and a willingness to do the detailed work of growing partnerships. You combine initiative and adaptability with disciplined follow-through.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$333K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$333K - $445K","compensationTiers":[{"id":"c90a48e8-afcd-4513-be4d-bdbdbda26a0b","tierSummary":"$333K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7fcb2e69-29c2-4467-95d7-ff967f15a014","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"5cf2543c-5bd4-4773-86b1-c10c959a2c83","summary":"$333K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":445000}]}},{"id":"1aa89889-9323-44eb-a3fb-042c68c45252","title":"Marketplace Lead ","department":"Partnerships","team":"Partnerships","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-10-14T23:47:57.448+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1aa89889-9323-44eb-a3fb-042c68c45252","applyUrl":"https://jobs.ashbyhq.com/openai/1aa89889-9323-44eb-a3fb-042c68c45252/application","descriptionHtml":"About the Role
We are a small, fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to build the product, operating systems, and capabilities that will power OpenAI’s B2B marketplace. You will define the marketplace product strategy and translate it into a clear roadmap, scalable tooling, and an operating model through which customers can discover, evaluate, purchase, deploy, and manage trusted third-party solutions built on and with OpenAI’s models.
You are a senior marketplace builder with strong product judgment, operational rigor, and a track record of developing B2B platforms at scale. You are comfortable moving between product strategy, marketplace operations, commercial models, data, and systems design. You can turn ambiguous customer and partner needs into clear priorities and build the infrastructure required to support a trusted, high-quality marketplace.
Key Responsibilities:
Define the vision, strategy, roadmap, and success metrics for OpenAI’s B2B marketplace.
Translate customer, partner, and business needs into clear product requirements and priorities in close partnership with product and engineering.
Design the end-to-end marketplace experience and operating architecture, including partner onboarding, catalog management, discovery, evaluation, procurement, private offers, billing, deployment, identity, governance, and lifecycle management.
Build the internal and external tools required to operate the marketplace efficiently, including workflows for solution intake, review, approval, publishing, monitoring, reporting, and issue resolution.
Establish the data foundation and measurement systems needed to understand marketplace adoption, conversion, solution quality, customer trust, and overall marketplace health.
Design scalable commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations.
Establish standards and operating processes for solution quality, safety, compliance, performance, and lifecycle management.
Partner with ecosystem, sales, marketing, and customer success teams to ensure marketplace capabilities support partner participation and customer adoption.
Build and lead the marketplace team and operating cadence, aligning cross-functional owners around clear priorities, decisions, and outcomes.
Qualifications:
10-15 years of experience in marketplaces, platforms, product, strategy, operations, ecosystems, or general management.
Proven experience building and scaling the product and operational foundation of a B2B marketplace or platform.
Strong product judgment, including the ability to translate customer and partner needs into prioritized requirements, workflows, and roadmaps.
Deep understanding of B2B marketplace infrastructure, including catalog management, procurement, billing, identity, governance, compliance, and reporting.
Experience building marketplace tooling, operational systems, and measurement frameworks that improve quality, efficiency, and scale.
Strong commercial judgment and an understanding of how marketplace economics, policies, and incentives shape ecosystem health.
Demonstrated ability to work across product, engineering, finance, legal, security, policy, sales, marketing, and operations.
Outstanding executive communication and relationship-building skills.
Experience building teams and operating models in a complex, fast-moving technology company.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\nWe are a small, fast-moving partnerships team that shapes and executes OpenAI’s most important collaborations. Your mission is to build the product, operating systems, and capabilities that will power OpenAI’s B2B marketplace. You will define the marketplace product strategy and translate it into a clear roadmap, scalable tooling, and an operating model through which customers can discover, evaluate, purchase, deploy, and manage trusted third-party solutions built on and with OpenAI’s models.\n\nYou are a senior marketplace builder with strong product judgment, operational rigor, and a track record of developing B2B platforms at scale. You are comfortable moving between product strategy, marketplace operations, commercial models, data, and systems design. You can turn ambiguous customer and partner needs into clear priorities and build the infrastructure required to support a trusted, high-quality marketplace.\n\nKey Responsibilities:\n\n - Define the vision, strategy, roadmap, and success metrics for OpenAI’s B2B marketplace.\n\n - Translate customer, partner, and business needs into clear product requirements and priorities in close partnership with product and engineering.\n\n - Design the end-to-end marketplace experience and operating architecture, including partner onboarding, catalog management, discovery, evaluation, procurement, private offers, billing, deployment, identity, governance, and lifecycle management.\n\n - Build the internal and external tools required to operate the marketplace efficiently, including workflows for solution intake, review, approval, publishing, monitoring, reporting, and issue resolution.\n\n - Establish the data foundation and measurement systems needed to understand marketplace adoption, conversion, solution quality, customer trust, and overall marketplace health.\n\n - Design scalable commercial models, policies, incentives, and partner economics with finance, legal, security, policy, and operations.\n\n - Establish standards and operating processes for solution quality, safety, compliance, performance, and lifecycle management.\n\n - Partner with ecosystem, sales, marketing, and customer success teams to ensure marketplace capabilities support partner participation and customer adoption.\n\n - Build and lead the marketplace team and operating cadence, aligning cross-functional owners around clear priorities, decisions, and outcomes.\n\nQualifications:\n\n - 10-15 years of experience in marketplaces, platforms, product, strategy, operations, ecosystems, or general management.\n\n - Proven experience building and scaling the product and operational foundation of a B2B marketplace or platform.\n\n - Strong product judgment, including the ability to translate customer and partner needs into prioritized requirements, workflows, and roadmaps.\n\n - Deep understanding of B2B marketplace infrastructure, including catalog management, procurement, billing, identity, governance, compliance, and reporting.\n\n - Experience building marketplace tooling, operational systems, and measurement frameworks that improve quality, efficiency, and scale.\n\n - Strong commercial judgment and an understanding of how marketplace economics, policies, and incentives shape ecosystem health.\n\n - Demonstrated ability to work across product, engineering, finance, legal, security, policy, sales, marketing, and operations.\n\n - Outstanding executive communication and relationship-building skills.\n\n - Experience building teams and operating models in a complex, fast-moving technology company.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$333K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$333K - $445K","compensationTiers":[{"id":"6b0e9f5b-a196-44fe-8d98-aeb41915a0ec","tierSummary":"$333K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"88d16fa0-53dc-449a-bb0c-f3a49326a61d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"46ad0493-6391-4a1d-8a2f-b8fa500590db","summary":"$333K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":333000,"maxValue":445000}]}},{"id":"7472e486-0aa6-4f9d-86da-2105a42b2dce","title":"Forward Deployed Engineer (FDE) - AI Infra - SF","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T17:45:52.245+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7472e486-0aa6-4f9d-86da-2105a42b2dce","applyUrl":"https://jobs.ashbyhq.com/openai/7472e486-0aa6-4f9d-86da-2105a42b2dce/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.
About the role
Forward Deployed Engineers lead complex deployments of frontier models in production. You will embed with customers where model performance matters, delivery is urgent, and ambiguity is the default. You will use this to map their problems, structure delivery, and ship fast.
As a Forward Deployed Engineer for AI Infra, you will work directly with customer engineers, researchers and product engineers on optimization problems across semiconductors and AI infrastructure. You will write and debug software, run experiments against real workloads and hardware, and improve the tools and product used across engagements.
You will help define the problem and success criteria, build the software needed to test an approach, and stay with the work through validation and deployment. Work may include inference performance and chip-design optimization. Success means producing results that stand up to correctness and performance checks, and contributing improvements that other engagements can use.
Success in this role means owning the delivery state across workstreams. You will hold the bar on quality and pace and help OpenAI learn through execution.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role, you will:
Own technical delivery for agreed semiconductor and AI-infrastructure workstreams, from initial scoping and prototypes through validation, production deployment and adoption.
Work closely with customer engineers to understand their workflows and constraints, define workloads, baselines and success criteria, and help what you build become part of how they work.
Scope and sequence delivery, identify dependencies and blockers early, and make practical trade-offs between scope, speed and quality as the work develops.
Personally build and debug production-quality software, including harnesses, integrations and product features that apply frontier models to problems in chip design, verification, inference and performance engineering.
Design reproducible experiments, evaluations, graders and benchmarks to test approaches, validate correctness and performance, and establish whether improvements hold up in real engineering environments.
Investigate model behavior and failure modes alongside researchers, contributing evaluation or training data and targeted experiments where they can improve the underlying capability.
Contribute directly to core product development, working with product engineers to resolve tooling gaps, ship useful improvements and bring field learning into product decisions.
Lead technical discussions and maintain alignment across customer, Product and Research teams. Build the domain and product fluency to explain capabilities, limitations and results, and keep ownership, risks and next steps clear.
Turn successful approaches into reusable software, tools and playbooks, reducing the effort needed for future engagements and helping customer teams operate what has been built.
You might thrive in this role if you:
Bring 5+ years of engineering or technical deployment experience that includes customer-facing work
Have scoped and delivered complex systems in fast-moving or ambiguous environments
Write and review production-grade software, and debug unfamiliar systems across code, integrations and runtime behavior.
Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience
Simplify complexity and make fast, sound decisions under pressure
Communicate clearly with engineers, product teams, and customer stakeholders
Spot risks early and adjust without slowing down
Model calm and judgment when the stakes are high
Have a strong product sense and have contributed towards productizing efforts
Have hands-on experience with applied machine learning, model evaluation, data quality, experimentation, or model-behavior analysis
Can turn an ambiguous technical problem into a clear evaluation, a credible baseline, and a reproducible experiment
Are comfortable learning unfamiliar technical domains and working closely with researchers, product engineers and customer engineers. Experience in semiconductor development, data-center systems or inference engineering is helpful.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with customers to turn research breakthroughs into production systems. We operate at the intersection of customer delivery and core platform development.\n\n\n\nAbout the role\n\nForward Deployed Engineers lead complex deployments of frontier models in production. You will embed with customers where model performance matters, delivery is urgent, and ambiguity is the default. You will use this to map their problems, structure delivery, and ship fast. \n\nAs a Forward Deployed Engineer for AI Infra, you will work directly with customer engineers, researchers and product engineers on optimization problems across semiconductors and AI infrastructure. You will write and debug software, run experiments against real workloads and hardware, and improve the tools and product used across engagements.\n\nYou will help define the problem and success criteria, build the software needed to test an approach, and stay with the work through validation and deployment. Work may include inference performance and chip-design optimization. Success means producing results that stand up to correctness and performance checks, and contributing improvements that other engagements can use.\n\nSuccess in this role means owning the delivery state across workstreams. You will hold the bar on quality and pace and help OpenAI learn through execution.\n\n\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role, you will:\n\n - Own technical delivery for agreed semiconductor and AI-infrastructure workstreams, from initial scoping and prototypes through validation, production deployment and adoption.\n\n - Work closely with customer engineers to understand their workflows and constraints, define workloads, baselines and success criteria, and help what you build become part of how they work.\n\n - Scope and sequence delivery, identify dependencies and blockers early, and make practical trade-offs between scope, speed and quality as the work develops.\n\n - Personally build and debug production-quality software, including harnesses, integrations and product features that apply frontier models to problems in chip design, verification, inference and performance engineering.\n\n - Design reproducible experiments, evaluations, graders and benchmarks to test approaches, validate correctness and performance, and establish whether improvements hold up in real engineering environments.\n\n - Investigate model behavior and failure modes alongside researchers, contributing evaluation or training data and targeted experiments where they can improve the underlying capability.\n\n - Contribute directly to core product development, working with product engineers to resolve tooling gaps, ship useful improvements and bring field learning into product decisions.\n\n - Lead technical discussions and maintain alignment across customer, Product and Research teams. Build the domain and product fluency to explain capabilities, limitations and results, and keep ownership, risks and next steps clear.\n\n - Turn successful approaches into reusable software, tools and playbooks, reducing the effort needed for future engagements and helping customer teams operate what has been built.\n\nYou might thrive in this role if you:\n\n - Bring 5+ years of engineering or technical deployment experience that includes customer-facing work\n\n - Have scoped and delivered complex systems in fast-moving or ambiguous environments\n\n - Write and review production-grade software, and debug unfamiliar systems across code, integrations and runtime behavior.\n\n - Have built or deployed systems powered by LLMs or generative models and understand how model behaviour affects product experience\n\n - Simplify complexity and make fast, sound decisions under pressure\n\n - Communicate clearly with engineers, product teams, and customer stakeholders\n\n - Spot risks early and adjust without slowing down\n\n - Model calm and judgment when the stakes are high\n\n - Have a strong product sense and have contributed towards productizing efforts\n\n - Have hands-on experience with applied machine learning, model evaluation, data quality, experimentation, or model-behavior analysis\n\n - Can turn an ambiguous technical problem into a clear evaluation, a credible baseline, and a reproducible experiment\n\n - Are comfortable learning unfamiliar technical domains and working closely with researchers, product engineers and customer engineers. Experience in semiconductor development, data-center systems or inference engineering is helpful.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"49cba66d-15fd-469f-9cc2-083ccafe6632","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a47d70be-88b3-4cf7-b4c4-dcdfc1aa0a25","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"id":"beb2a50d-b6cf-4bdd-a757-cbc6e12ababb","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5ad8c21c-dbfe-4e04-9826-7f52aaf0ddc3","title":"Full-Stack Software Engineer, Child Safety Tools & Systems (London)","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-16T22:45:11.444+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5ad8c21c-dbfe-4e04-9826-7f52aaf0ddc3","applyUrl":"https://jobs.ashbyhq.com/openai/5ad8c21c-dbfe-4e04-9826-7f52aaf0ddc3/application","descriptionHtml":"About the Team
The Intelligence & Investigations Engineering team builds systems that detect, analyze, and disrupt abuse across OpenAI’s products. We partner closely with the Child Safety team and cross-functional groups to protect users while advancing OpenAI’s goal of developing AI that benefits everyone.
About the Role
As a Fullstack Engineer focused on child safety, you’ll build data-intensive, AI-powered applications and infrastructure that enable operators and investigators to work effectively and responsibly. You’ll adapt quickly in ambiguous, fast-moving environments to deliver well-crafted, reliable tooling for high-severity safety work.
*Candidates should understand this role involves exposure to sensitive and egregious content.
In this role, you will:
7+ years of experience as a software engineer
Prototype, build, and maintain intelligence systems that detect, triage, and enable efficient human review of possible high severity harm
Work hand in hand with operators and investigators, designing and delivering systems that enable them to do their work faster, more accurately, and more safely.
Develop across the stack: UIs, services, pipelines, and anything else required to solve the problems we face.
Interact with partners across Product Policy, Platform Integrity, Safety Systems, and Research
Contribute to the team’s technical strategy, especially for child safety related tools and systems
Report on impact in a data-driven fashion
You might thrive in this role if you:
Have a strong software engineering foundation and enjoy owning systems end-to-end—from infrastructure and data ingestion to frontend tooling
Are energized by working at the frontier of AI capabilities, integrating new models and APIs into practical systems
Have experience building and operating large-scale data pipelines or search/retrieval systems
Are proficient in Python and/or TypeScript, and familiar with tools like Spark, Kafka, Flink, data warehouses, and SQL
Take a product-minded approach, design with user workflows in mind, and iterate quickly based on feedback
Favor pragmatic solutions and can ship in hacky, low-support environments when needed
Are comfortable navigating ambiguity and open-ended problem spaces with evolving goals
Have prior experience working on engineering for high-severity harms
Bring intuition for the pain points and workflows of operations and investigative teams, and curiosity about solving complex investigations
Bonus: prior knowledge of child-safety-specific challenges such as secure handling of quarantined content and reporting to NCMEC
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Intelligence & Investigations Engineering team builds systems that detect, analyze, and disrupt abuse across OpenAI’s products. We partner closely with the Child Safety team and cross-functional groups to protect users while advancing OpenAI’s goal of developing AI that benefits everyone.\n\n\n\nAbout the Role\n\nAs a Fullstack Engineer focused on child safety, you’ll build data-intensive, AI-powered applications and infrastructure that enable operators and investigators to work effectively and responsibly. You’ll adapt quickly in ambiguous, fast-moving environments to deliver well-crafted, reliable tooling for high-severity safety work.\n\n*Candidates should understand this role involves exposure to sensitive and egregious content.\n\n\nIn this role, you will:\n\n - 7+ years of experience as a software engineer\n\n - Prototype, build, and maintain intelligence systems that detect, triage, and enable efficient human review of possible high severity harm\n\n - Work hand in hand with operators and investigators, designing and delivering systems that enable them to do their work faster, more accurately, and more safely.\n\n - Develop across the stack: UIs, services, pipelines, and anything else required to solve the problems we face.\n\n - Interact with partners across Product Policy, Platform Integrity, Safety Systems, and Research\n\n - Contribute to the team’s technical strategy, especially for child safety related tools and systems\n\n - Report on impact in a data-driven fashion\n \n\nYou might thrive in this role if you:\n\n - Have a strong software engineering foundation and enjoy owning systems end-to-end—from infrastructure and data ingestion to frontend tooling\n\n - Are energized by working at the frontier of AI capabilities, integrating new models and APIs into practical systems\n\n - Have experience building and operating large-scale data pipelines or search/retrieval systems\n\n - Are proficient in Python and/or TypeScript, and familiar with tools like Spark, Kafka, Flink, data warehouses, and SQL\n\n - Take a product-minded approach, design with user workflows in mind, and iterate quickly based on feedback\n\n - Favor pragmatic solutions and can ship in hacky, low-support environments when needed\n\n - Are comfortable navigating ambiguity and open-ended problem spaces with evolving goals\n\n - Have prior experience working on engineering for high-severity harms\n\n - Bring intuition for the pain points and workflows of operations and investigative teams, and curiosity about solving complex investigations\n\n - Bonus: prior knowledge of child-safety-specific challenges such as secure handling of quarantined content and reporting to NCMEC\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"£161K – £280K • Offers Equity","scrapeableCompensationSalarySummary":"£161K - £280K","compensationTiers":[{"id":"d8a88d33-c505-416b-9adc-91fd2366fc72","tierSummary":"£161K – £280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4c11bb4a-21be-46db-8216-14409a5e9704","summary":"£161K – £280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":161000,"maxValue":280000},{"id":"dbe7e5e0-418b-4fef-92b9-8839fd2806a1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"GBP","minValue":161000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"GBP","minValue":null,"maxValue":null}]}},{"id":"0369bd4b-bfb1-4c36-90cb-4e3a24365150","title":"Robotics Test Engineer","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-06T22:33:41.408+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0369bd4b-bfb1-4c36-90cb-4e3a24365150","applyUrl":"https://jobs.ashbyhq.com/openai/0369bd4b-bfb1-4c36-90cb-4e3a24365150/application","descriptionHtml":"About the Team
Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.
About the Role
As a Test Engineer on the Robotics team, you will help shape the next generation of embodied AI. You’ll design and run rigorous, exploratory and requirements-driven tests—building custom test equipment, analyzing results, and translating findings into actionable insights that drive design breakthroughs and mitigate risks across hardware and software. This role offers the opportunity to directly influence how our AI scales beyond simulation, ensuring that every design, test, and iteration brings us closer to truly adaptive, versatile robotic systems.
In this role, you will:
Design and build custom test benches to evaluate system performance under realistic operating conditions; proficient in CAD and familiar with GD&T.
Analyze and interpret test data to identify trends, anomalies, and root causes.
Develop and maintain comprehensive test plans that validate mechanical performance against product requirements.
Execute validation and verification testing, capturing both quantitative and qualitative data with high fidelity.
Author clear, actionable test reports that summarize results, highlight risks, and recommend design or process changes.
Partner with engineering, product, and leadership teams to inform design iterations and strategic decisions.
Design and execute compliance and regulatory testing campaigns, informing in-house vs 3rd party testing strategy
You might thrive in this role if you:
Have strong intuition for mechanical and electromechanical systems and how they fail, degrade, or vary in real-world operation.
Enjoy hands-on lab work designing, instrumenting, operating, and debugging test equipment and robotic hardware.
Can turn evolving requirements and ambiguous failures into repeatable tests, trustworthy data, and clear engineering decisions.
Balance rigorous validation, safety, and traceability with rapid hardware iteration.
Communicate clearly across mechanical, electrical, software, controls, and manufacturing teams, and build alignment on risks and corrective actions.
Preferred Qualifications
7+ years of experience in hardware testing or validation, including at least 2 years working with robotics hardware components and systems.
Bachelor’s or graduate degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Robotics, or a related field, or equivalent practical experience.
Experience designing test fixtures and stands using CAD, engineering drawings, and GD&T.
Hands-on experience integrating sensors, instrumentation, and data acquisition (DAQ) systems, including calibration and measurement traceability.
Experience developing automated or hardware-in-the-loop tests using Python, C/C++, or AI coding tools for test execution, data collection, and analysis.
Experience designing reliability, accelerated life, environmental, and hardware qualification tests for robotic or electromechanical systems.
Experience supporting EVT, DVT, PVT, pilot production, or sustaining hardware validation.
Experience using root cause analysis, FMEA, or FEA to guide design improvements.
Experience executing product standards compliance certification campaigns.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives.\n\nAbout the Role\n\nAs a Test Engineer on the Robotics team, you will help shape the next generation of embodied AI. You’ll design and run rigorous, exploratory and requirements-driven tests—building custom test equipment, analyzing results, and translating findings into actionable insights that drive design breakthroughs and mitigate risks across hardware and software. This role offers the opportunity to directly influence how our AI scales beyond simulation, ensuring that every design, test, and iteration brings us closer to truly adaptive, versatile robotic systems.\n\nIn this role, you will:\n\n - Design and build custom test benches to evaluate system performance under realistic operating conditions; proficient in CAD and familiar with GD&T.\n\n - Analyze and interpret test data to identify trends, anomalies, and root causes.\n\n - Develop and maintain comprehensive test plans that validate mechanical performance against product requirements.\n\n - Execute validation and verification testing, capturing both quantitative and qualitative data with high fidelity.\n\n - Author clear, actionable test reports that summarize results, highlight risks, and recommend design or process changes.\n\n - Partner with engineering, product, and leadership teams to inform design iterations and strategic decisions.\n\n - Design and execute compliance and regulatory testing campaigns, informing in-house vs 3rd party testing strategy\n\nYou might thrive in this role if you:\n\n - Have strong intuition for mechanical and electromechanical systems and how they fail, degrade, or vary in real-world operation.\n\n - Enjoy hands-on lab work designing, instrumenting, operating, and debugging test equipment and robotic hardware.\n\n - Can turn evolving requirements and ambiguous failures into repeatable tests, trustworthy data, and clear engineering decisions.\n\n - Balance rigorous validation, safety, and traceability with rapid hardware iteration.\n\n - Communicate clearly across mechanical, electrical, software, controls, and manufacturing teams, and build alignment on risks and corrective actions.\n\nPreferred Qualifications\n\n - 7+ years of experience in hardware testing or validation, including at least 2 years working with robotics hardware components and systems.\n\n - Bachelor’s or graduate degree in Mechanical Engineering, Electrical Engineering, Mechatronics, Robotics, or a related field, or equivalent practical experience.\n\n - Experience designing test fixtures and stands using CAD, engineering drawings, and GD&T.\n\n - Hands-on experience integrating sensors, instrumentation, and data acquisition (DAQ) systems, including calibration and measurement traceability.\n\n - Experience developing automated or hardware-in-the-loop tests using Python, C/C++, or AI coding tools for test execution, data collection, and analysis.\n\n - Experience designing reliability, accelerated life, environmental, and hardware qualification tests for robotic or electromechanical systems.\n\n - Experience supporting EVT, DVT, PVT, pilot production, or sustaining hardware validation.\n\n - Experience using root cause analysis, FMEA, or FEA to guide design improvements.\n\n - Experience executing product standards compliance certification campaigns.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$225K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$225K - $318K","compensationTiers":[{"id":"4b48afd2-c145-49e8-ab80-51c04d57c2a1","tierSummary":"$225K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"dbeb1cdc-4d1b-40dd-bf8b-7c6e2dfb0132","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"34b69eb4-4fde-4fbf-9328-bf75b1ca86b0","summary":"$225K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":318000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":225000,"maxValue":318000}]}},{"id":"0a6f6736-8743-4528-b17c-4e1f4f8ea45c","title":"Software Engineer, TPU Compilers","department":"Scaling","team":"Workload","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-20T19:23:16.552+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0a6f6736-8743-4528-b17c-4e1f4f8ea45c","applyUrl":"https://jobs.ashbyhq.com/openai/0a6f6736-8743-4528-b17c-4e1f4f8ea45c/application","descriptionHtml":"Our Inference team brings OpenAI’s most capable research and technology to the world through our products. We empower consumers, enterprises and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before. We focus on performant and efficient model inference, as well as accelerating research progression via model inference.
We’re looking for an engineer to lead the optimization of OpenAI’s state-of-the-art frontier models on TPUs. You will own performance across the full forward pass, from model code through kernels to execution on the hardware.
You’ll have broad technical ownership: identifying performance bottlenecks, choosing the most impactful improvements, and carrying them through implementation and validation. We welcome experience gained through either training or inference, with a strong foundation in optimizing real workloads on TPUs.
Optimize model execution on TPUs, improving performance across the complete forward pass and the interactions between model code, kernels, and hardware.
Profile workloads, identify bottlenecks, and implement improvements to latency, throughput, and hardware utilization.
Develop and optimize kernels, using an understanding of the surrounding model to guide implementation choices.
Explore techniques such as quantization to improve inference efficiency while preserving model quality.
Build benchmarks and tools to measure performance, validate correctness, and guide optimization work.
Partner with researchers and engineers to support new model architectures and bring performance improvements into production.
Have practical experience optimizing machine learning workloads on TPUs, through training, inference, or both.
Understand modern model architectures and how their computation maps onto accelerator hardware.
Can connect detailed kernel behavior to the performance of a complete model and work across these layers of the stack.
Bring strong software engineering skills and a systematic approach to profiling, debugging, and validating performance improvements.
Take ownership of open-ended technical problems and can identify priorities, make design decisions, and deliver working solutions.
Enjoys collaborating with researchers and engineers, learning unfamiliar parts of a system, and communicating technical tradeoffs.
Have experience with quantization or attention kernels, which would be especially useful in this role.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOur Inference team brings OpenAI’s most capable research and technology to the world through our products. We empower consumers, enterprises and developers alike to use and access our state-of-the-art AI models, allowing them to do things that they’ve never been able to before. We focus on performant and efficient model inference, as well as accelerating research progression via model inference.\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an engineer to lead the optimization of OpenAI’s state-of-the-art frontier models on TPUs. You will own performance across the full forward pass, from model code through kernels to execution on the hardware.\n\nYou’ll have broad technical ownership: identifying performance bottlenecks, choosing the most impactful improvements, and carrying them through implementation and validation. We welcome experience gained through either training or inference, with a strong foundation in optimizing real workloads on TPUs.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Optimize model execution on TPUs, improving performance across the complete forward pass and the interactions between model code, kernels, and hardware.\n\n - Profile workloads, identify bottlenecks, and implement improvements to latency, throughput, and hardware utilization.\n\n - Develop and optimize kernels, using an understanding of the surrounding model to guide implementation choices.\n\n - Explore techniques such as quantization to improve inference efficiency while preserving model quality.\n\n - Build benchmarks and tools to measure performance, validate correctness, and guide optimization work.\n\n - Partner with researchers and engineers to support new model architectures and bring performance improvements into production.\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have practical experience optimizing machine learning workloads on TPUs, through training, inference, or both.\n\n - Understand modern model architectures and how their computation maps onto accelerator hardware.\n\n - Can connect detailed kernel behavior to the performance of a complete model and work across these layers of the stack.\n\n - Bring strong software engineering skills and a systematic approach to profiling, debugging, and validating performance improvements.\n\n - Take ownership of open-ended technical problems and can identify priorities, make design decisions, and deliver working solutions.\n\n - Enjoys collaborating with researchers and engineers, learning unfamiliar parts of a system, and communicating technical tradeoffs.\n\n - Have experience with quantization or attention kernels, which would be especially useful in this role.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"573e75a5-04c9-4900-bdc7-a16a675489e1","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"09b16bca-56b7-436b-a895-1fd7d9451d64","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000},{"id":"895d4aaf-fd78-47ec-9987-de5aec734c65","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"341a5ad4-9134-4bad-88e1-2ce0f70bf519","title":"Software Engineer, Backend — Dots","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T16:46:48.788+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/341a5ad4-9134-4bad-88e1-2ce0f70bf519","applyUrl":"https://jobs.ashbyhq.com/openai/341a5ad4-9134-4bad-88e1-2ce0f70bf519/application","descriptionHtml":"About the Role
Dots is looking for a Backend Engineer to build the systems that power our product. You’ll work closely with product, design, and engineering to turn ideas into reliable services and deliver features from design through production.
In this role, you will:
Design, build, and maintain backend services and APIs.
Develop data models and improve database performance.
Build integrations with third-party services.
Improve system reliability, security, and observability.
Write tested, maintainable code and participate in code reviews.
Investigate production issues and address their root causes.
Help shape technical decisions as the product grows.
You might thrive in this role if you have:
Experience building and operating backend applications in production.
Strong proficiency in a backend programming language.
Solid understanding of API design, relational databases, and data modeling.
Experience with cloud infrastructure, automated testing, and deployment workflows.
Ability to balance speed with quality and make practical technical decisions.
Clear communication and a collaborative approach to solving problems.
Nice to have:
Experience with distributed systems, background jobs, and event-driven architectures.
Familiarity with caching, queues, and performance optimization.
Experience working on a small team or an early-stage product.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nDots is looking for a Backend Engineer to build the systems that power our product. You’ll work closely with product, design, and engineering to turn ideas into reliable services and deliver features from design through production.\n\nIn this role, you will:\n\n - Design, build, and maintain backend services and APIs.\n\n - Develop data models and improve database performance.\n\n - Build integrations with third-party services.\n\n - Improve system reliability, security, and observability.\n\n - Write tested, maintainable code and participate in code reviews.\n\n - Investigate production issues and address their root causes.\n\n - Help shape technical decisions as the product grows.\n\nYou might thrive in this role if you have:\n\n - Experience building and operating backend applications in production.\n\n - Strong proficiency in a backend programming language.\n\n - Solid understanding of API design, relational databases, and data modeling.\n\n - Experience with cloud infrastructure, automated testing, and deployment workflows.\n\n - Ability to balance speed with quality and make practical technical decisions.\n\n - Clear communication and a collaborative approach to solving problems.\n\nNice to have:\n\n - Experience with distributed systems, background jobs, and event-driven architectures.\n\n - Familiarity with caching, queues, and performance optimization.\n\n - Experience working on a small team or an early-stage product.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"c5442200-ebd7-4546-b7de-d36c231601a2","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"68054362-5661-4bd6-b9d7-d7ea4c5b5d7f","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"id":"a6cef0f2-cc75-418e-b6ec-3e78efb6e8e9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6224a72e-16cc-49c2-8b8c-b87b001e6c61","title":"Global Candidate Experience Manager","department":"People","team":"Recruiting","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-19T18:39:13.559+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6224a72e-16cc-49c2-8b8c-b87b001e6c61","applyUrl":"https://jobs.ashbyhq.com/openai/6224a72e-16cc-49c2-8b8c-b87b001e6c61/application","descriptionHtml":"About the Team
The Candidate Experience team ensures that every interaction candidates and interviewers have with OpenAI reflects excellence, fairness, and humanity. This team owns global coordination, interview logistics, onsite experience, Interview Programs, and the operational workflows that support all recruiting functions, from Executive and Research to Technical, GTM, and G&A. The Candidate Experience team supports a wide range of hiring modalities (from executive and research to high-volume technical roles), and we need someone who understands how to adapt across them. As OpenAI scales globally, this team plays a critical role in designing experiences that are both bespoke for highly specialized searches and scalable across rapidly growing teams and offices.
About the Role
As Global Candidate Experience Manager, you will manage CE managers and Interview Programs program managers, with global responsibility for candidate experience, coordination and interview program delivery. You will lead through the team’s managers, leads and program owners while staying close enough to daily work to understand where it breaks. You will own service quality, capacity planning, interviewer readiness, program delivery and continuous improvement across high-volume and highly bespoke hiring.
We are looking for a hands-on operating leader who can build useful AI-enabled workflows, forecast and allocate capacity, and drive complex programs from diagnosis through launch and sustained adoption. You should be comfortable reviewing a queue with coordinators, testing a workflow with technical partners, and translating a broad goal into clear owners, milestones and decisions. Your aim is to strengthen the team’s judgment and autonomy while improving candidate care.
You can move between global operating design and frontline detail, reprioritize as demand changes, and deliver high-quality work quickly despite ambiguity. You know when to standardize and automate, when a human should remain accountable, and how to explain practical tradeoffs among speed, quality, workload and fairness.
In this role, you will:
Manage and develop CE managers and Interview Programs program managers; support their leads and coordinators through clear priorities, delegated decisions, timely feedback and fair accountability.
Stay close to daily work through queue reviews, workflow walkthroughs and direct team feedback. Diagnose system, capacity and skill problems, and personally lead selected projects with clear ownership.
Own CE service delivery across high-volume and confidential Executive/Research hiring. Improve scheduling, routing, handoffs and onsite experience, with clear exception and escalation boundaries.
Build and maintain a capacity model covering demand mix, handling time, productive hours, skills, regional coverage, leave, rework and backlog recovery.
Set priorities across CE service and Interview Programs with recruiting leaders. Make staffing and service tradeoffs early, accounting for regional coverage, workforce continuity, interviewer bandwidth and fair coordinator workloads.
Drive programs and projects end to end: define the problem and success measures; manage owners, milestones, dependencies, risks, launch readiness and adoption.
Own Interview Programs’ operating model, priorities and delivery through accountable program owners, including readiness, onboarding, calibration support, question governance, integrity escalation and loop health. Preserve technical approval, hiring and investigation decisions with their designated owners.
Personally shape and test practical AI-enabled workflows with Recruiting Optimization and People Technology; use approved data, evaluation cases, human review, monitoring and rollback.
Measure net improvements after review and rework, and turn successful pilots into adopted processes with training, documentation and accountable owners.
Run a focused service-health cadence using queue age, SLA attainment, demand/capacity variance, scheduling efficiency, quality/rework, candidate feedback and interviewer load.
Partner with Recruiting, Executive Operations, People Technology, People Analytics, Workplace, IT and HR Operations to remove cross-functional bottlenecks.
You might thrive in this role if you have:
Strong operations leadership: Led high-performing teams in People Operations, Recruiting Operations or another operations function, with clear accountability for service quality and results.
Experience at scale: Managed high-volume operations in a high-growth environment, adapting staffing, workflows and priorities as demand and complexity increased.
Excellent program management: Delivered complex, cross-functional programs from problem definition through launch and sustained adoption, with clear owners, milestones, dependencies and measures of success.
People leadership: Managed and developed managers and program owners through effective coaching, delegation, feedback and accountability.
Hands-on execution and bias to action: Stays close to frontline work, uses data to diagnose problems and moves work forward with sound judgment—even when the path is unclear.
Practical AI experience: Personally built, configured or tested AI-enabled workflows and can explain what improved, how they evaluated it and what they learned.
Nice to Have
Experience running multi-region coverage or supporting a mix of high-volume and confidential, bespoke hiring.
Contingent-workforce planning, including vendor coordination, handoffs and continuity through departures.
Ashby and Guide experience, or deeper experience with question governance, integrity escalation and interviewer readiness.
Workplace and Location
San Francisco headquarters. Hybrid schedule - Monday to Wednesday in office.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Candidate Experience team ensures that every interaction candidates and interviewers have with OpenAI reflects excellence, fairness, and humanity. This team owns global coordination, interview logistics, onsite experience, Interview Programs, and the operational workflows that support all recruiting functions, from Executive and Research to Technical, GTM, and G&A. The Candidate Experience team supports a wide range of hiring modalities (from executive and research to high-volume technical roles), and we need someone who understands how to adapt across them. As OpenAI scales globally, this team plays a critical role in designing experiences that are both bespoke for highly specialized searches and scalable across rapidly growing teams and offices.\n\nAbout the Role\n\nAs Global Candidate Experience Manager, you will manage CE managers and Interview Programs program managers, with global responsibility for candidate experience, coordination and interview program delivery. You will lead through the team’s managers, leads and program owners while staying close enough to daily work to understand where it breaks. You will own service quality, capacity planning, interviewer readiness, program delivery and continuous improvement across high-volume and highly bespoke hiring.\n\nWe are looking for a hands-on operating leader who can build useful AI-enabled workflows, forecast and allocate capacity, and drive complex programs from diagnosis through launch and sustained adoption. You should be comfortable reviewing a queue with coordinators, testing a workflow with technical partners, and translating a broad goal into clear owners, milestones and decisions. Your aim is to strengthen the team’s judgment and autonomy while improving candidate care.\n\nYou can move between global operating design and frontline detail, reprioritize as demand changes, and deliver high-quality work quickly despite ambiguity. You know when to standardize and automate, when a human should remain accountable, and how to explain practical tradeoffs among speed, quality, workload and fairness.\n\nIn this role, you will:\n\n - Manage and develop CE managers and Interview Programs program managers; support their leads and coordinators through clear priorities, delegated decisions, timely feedback and fair accountability.\n\n - Stay close to daily work through queue reviews, workflow walkthroughs and direct team feedback. Diagnose system, capacity and skill problems, and personally lead selected projects with clear ownership.\n\n - Own CE service delivery across high-volume and confidential Executive/Research hiring. Improve scheduling, routing, handoffs and onsite experience, with clear exception and escalation boundaries.\n\n - Build and maintain a capacity model covering demand mix, handling time, productive hours, skills, regional coverage, leave, rework and backlog recovery.\n\n - Set priorities across CE service and Interview Programs with recruiting leaders. Make staffing and service tradeoffs early, accounting for regional coverage, workforce continuity, interviewer bandwidth and fair coordinator workloads.\n\n - Drive programs and projects end to end: define the problem and success measures; manage owners, milestones, dependencies, risks, launch readiness and adoption.\n\n - Own Interview Programs’ operating model, priorities and delivery through accountable program owners, including readiness, onboarding, calibration support, question governance, integrity escalation and loop health. Preserve technical approval, hiring and investigation decisions with their designated owners.\n\n - Personally shape and test practical AI-enabled workflows with Recruiting Optimization and People Technology; use approved data, evaluation cases, human review, monitoring and rollback.\n\n - Measure net improvements after review and rework, and turn successful pilots into adopted processes with training, documentation and accountable owners.\n\n - Run a focused service-health cadence using queue age, SLA attainment, demand/capacity variance, scheduling efficiency, quality/rework, candidate feedback and interviewer load.\n\n - Partner with Recruiting, Executive Operations, People Technology, People Analytics, Workplace, IT and HR Operations to remove cross-functional bottlenecks.\n\nYou might thrive in this role if you have:\n\n - Strong operations leadership: Led high-performing teams in People Operations, Recruiting Operations or another operations function, with clear accountability for service quality and results.\n\n - Experience at scale: Managed high-volume operations in a high-growth environment, adapting staffing, workflows and priorities as demand and complexity increased.\n\n - Excellent program management: Delivered complex, cross-functional programs from problem definition through launch and sustained adoption, with clear owners, milestones, dependencies and measures of success.\n\n - People leadership: Managed and developed managers and program owners through effective coaching, delegation, feedback and accountability.\n\n - Hands-on execution and bias to action: Stays close to frontline work, uses data to diagnose problems and moves work forward with sound judgment—even when the path is unclear.\n\n - Practical AI experience: Personally built, configured or tested AI-enabled workflows and can explain what improved, how they evaluated it and what they learned.\n\nNice to Have\n\n - Experience running multi-region coverage or supporting a mix of high-volume and confidential, bespoke hiring.\n\n - Contingent-workforce planning, including vendor coordination, handoffs and continuity through departures.\n\n - Ashby and Guide experience, or deeper experience with question governance, integrity escalation and interviewer readiness.\n\nWorkplace and Location\n\nSan Francisco headquarters. Hybrid schedule - Monday to Wednesday in office. \n\n \n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"08e8f647-e2dd-4540-9881-5b83c5421ebd","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4367dba1-a9a1-438b-9bae-2a8fc044d2a4","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"22a0ad00-c68c-4174-9be9-e90633ba9d4a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"eb112d35-cd7e-45a4-8633-5d7ade298a39","title":"Compute Electrical Engineer, Robotics","department":"Research","team":"Robotics","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T20:21:43.926+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/eb112d35-cd7e-45a4-8633-5d7ade298a39","applyUrl":"https://jobs.ashbyhq.com/openai/eb112d35-cd7e-45a4-8633-5d7ade298a39/application","descriptionHtml":"Our Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives.
We’re looking for an Electrical Engineer to develop the AI inference compute systems that power OpenAI’s humanoid robots. This role combines compute architecture, high-speed digital design, onboard power electronics, and compact HDI PCB development.
We’re looking for a self-driven engineer who takes ownership from concept through deployment. Above all, you should enjoy hands-on engineering: bringing up boards, characterizing interfaces, and tracking challenging failures to their root cause.
Own compute hardware architecture and development, from component selection and schematic design through PCB layout, validation, and deployment.
Design and integrate high-speed interfaces—including PCIe, DDR, Ethernet, MIPI, USB, and DisplayPort—balancing bandwidth, connectivity, power, and signal integrity.
Develop onboard DC-to-DC conversion and power distribution to meet efficiency, transient-response, sequencing, and power-integrity requirements.
Define HDI PCB stackups, dielectric materials, via structures, and routing strategies that balance electrical performance, manufacturability, reliability, and cost.
Lead bench bring-up and validation, including test planning, high-speed interface characterization, power measurements, and debugging through verified resolution.
Partner with thermal, mechanical, EMC, and software teams to integrate compute hardware into tightly constrained robotic systems.
Have 5+ years of experience developing compute hardware or similarly complex high-speed electronics, with demonstrated ownership of complete designs.
Bring strong hands-on measurement and debugging skills, including practical experience with oscilloscopes, probing techniques, and interface validation.
Understand high-speed digital interfaces deeply enough to make architectural tradeoffs and diagnose issues across hardware and software boundaries.
Have strong signal-integrity and power-integrity fundamentals, a solid foundation in power electronics, and practical experience designing complex HDI PCBs.
Can use a Linux shell, write simple shell scripts, connect over SSH, and perform basic Ethernet and network troubleshooting.
Take initiative, turn ambiguous requirements into concrete engineering plans, and follow through to deliver working systems.
Experience designing around AI inference SoCs or accelerators, including their power, memory, and communication architectures.
Familiarity with how AI inference workloads map to silicon capabilities, including compute throughput (TOPS), DRAM bandwidth and capacity, and how workload requirements and DRAM technology choices affect achievable performance and performance per watt.
Experience bringing compute hardware into production and resolving fabrication, assembly, or test issues with manufacturing partners.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOur Robotics team is focused on unlocking general-purpose robotics and advancing toward AGI-level intelligence in dynamic, real-world environments. Working across the full model and systems stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the physical constraints of real-world systems to improve people’s lives.\n\n\n\nABOUT THE ROLE\n\nWe’re looking for an Electrical Engineer to develop the AI inference compute systems that power OpenAI’s humanoid robots. This role combines compute architecture, high-speed digital design, onboard power electronics, and compact HDI PCB development.\n\nWe’re looking for a self-driven engineer who takes ownership from concept through deployment. Above all, you should enjoy hands-on engineering: bringing up boards, characterizing interfaces, and tracking challenging failures to their root cause.\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own compute hardware architecture and development, from component selection and schematic design through PCB layout, validation, and deployment.\n\n - Design and integrate high-speed interfaces—including PCIe, DDR, Ethernet, MIPI, USB, and DisplayPort—balancing bandwidth, connectivity, power, and signal integrity.\n\n - Develop onboard DC-to-DC conversion and power distribution to meet efficiency, transient-response, sequencing, and power-integrity requirements.\n\n - Define HDI PCB stackups, dielectric materials, via structures, and routing strategies that balance electrical performance, manufacturability, reliability, and cost.\n\n - Lead bench bring-up and validation, including test planning, high-speed interface characterization, power measurements, and debugging through verified resolution.\n\n - Partner with thermal, mechanical, EMC, and software teams to integrate compute hardware into tightly constrained robotic systems.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 5+ years of experience developing compute hardware or similarly complex high-speed electronics, with demonstrated ownership of complete designs.\n\n - Bring strong hands-on measurement and debugging skills, including practical experience with oscilloscopes, probing techniques, and interface validation.\n\n - Understand high-speed digital interfaces deeply enough to make architectural tradeoffs and diagnose issues across hardware and software boundaries.\n\n - Have strong signal-integrity and power-integrity fundamentals, a solid foundation in power electronics, and practical experience designing complex HDI PCBs.\n\n - Can use a Linux shell, write simple shell scripts, connect over SSH, and perform basic Ethernet and network troubleshooting.\n\n - Take initiative, turn ambiguous requirements into concrete engineering plans, and follow through to deliver working systems.\n\n\nADDITIONAL, PREFERRED QUALIFICATIONS:\n\n - Experience designing around AI inference SoCs or accelerators, including their power, memory, and communication architectures.\n\n - Familiarity with how AI inference workloads map to silicon capabilities, including compute throughput (TOPS), DRAM bandwidth and capacity, and how workload requirements and DRAM technology choices affect achievable performance and performance per watt.\n\n - Experience bringing compute hardware into production and resolving fabrication, assembly, or test issues with manufacturing partners.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$318K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$318K - $485K","compensationTiers":[{"id":"85816859-98f8-46f8-a833-46fba1de00ec","tierSummary":"$318K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"96df2c2c-0783-44dd-9460-7f382a300b01","summary":"$318K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":318000,"maxValue":485000},{"id":"94388576-5a4f-4689-875b-029027adad36","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":318000,"maxValue":485000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"112e34f2-45da-4a08-adf4-cc29398938df","title":"Applied AI Engineer, Digital Natives","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Paris, France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-20T07:19:41.364+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/openai/112e34f2-45da-4a08-adf4-cc29398938df","applyUrl":"https://jobs.ashbyhq.com/openai/112e34f2-45da-4a08-adf4-cc29398938df/application","descriptionHtml":"About the Team
OpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works.
Production-ready deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.
About the Role
As an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale.
You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations.
This is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.
This role is based in Paris. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Partner directly with enterprise and digital native customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.
Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.
Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.
Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.
Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.
Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.
You might thrive in this role if you:
Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, product engineering or technical consulting.
Are fluent in both French and English
Can point to substantial personal contributions in code, architecture, evaluation, debugging, or engineering of production systems—not only program or stakeholder management.
Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.
Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.
Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.
Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.
Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Applied AI Engineering team helps organizations turn frontier AI capabilities into safe, reliable, and high-impact production systems. We work with customer executives, product and engineering teams, security leaders, and transformation teams to identify valuable opportunities, accelerate technical implementation, and scale what works.\n\nProduction-ready deployments are defined by complexity rather than any one industry: existing architectures, diverse data environments, security and governance requirements, multiple stakeholder groups, and organization-wide change. We turn lessons from these deployments into better products and reusable patterns for customers everywhere.\n\nAbout the Role\n\nAs an Applied AI Engineer you will partner directly with leading organizations to design, build, and deploy AI systems that deliver measurable business outcomes. You will combine deep technical judgment, hands-on engineering, and customer leadership to take ambitious ideas from use-case selection and architecture through prototyping, evaluation, production launch, and scale.\n\nYou will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions involving model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by production systems, sustained adoption, and meaningful customer impact—not simply activity or successful demonstrations.\n\nThis is a rare opportunity to work on consequential real-world deployments at the frontier of AI while directly influencing how OpenAI’s products evolve.\n\nThis role is based in Paris. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\nIn this role, you will:\n\n - Partner directly with enterprise and digital native customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and measurable success criteria.\n\n - Design, build, and deploy AI systems that solve important customer problems and produce measurable business outcomes.\n\n - Work hands-on in code to build prototypes, evaluation harnesses, reference implementations, integrations, and production accelerators.\n\n - Make sound technical decisions across models, agents, retrieval, tools, data, reliability, observability, latency, cost, safety, security, and governance.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers toward resolution.\n\n - Help customers progress from promising prototypes to reliable production systems, sustained adoption, and scaled impact.\n\n - Partner closely with customer engineering teams and OpenAI Product, Research, Engineering, Security, and go-to-market teams, translating deployment experience into high-signal product feedback.\n\n - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.\n\nYou might thrive in this role if you:\n\n - Have a demonstrated track record of designing, building, and delivering AI or machine-learning systems in enterprise environments, including taking systems from prototype to production. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, product engineering or technical consulting.\n\n - Are fluent in both French and English\n\n - Can point to substantial personal contributions in code, architecture, evaluation, debugging, or engineering of production systems—not only program or stakeholder management.\n\n - Are highly proficient in Python and comfortable working across an AI application stack; experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Understand how to evaluate AI systems systematically using representative data, graders, production signals, and human judgment.\n\n - Have navigated enterprise production requirements such as integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.\n\n - Communicate with clarity and credibility across hands-on engineers, technical leaders, security teams, product leaders, and executives.\n\n - Bring high agency, strong technical judgment, and end-to-end ownership in ambiguous environments.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility; experience in a particular industry or with OpenAI products is not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f42d2e1e-8c2d-47cf-bd29-4b459c06ae1a","title":"Business Development Lead, Life Sciences","department":"Product Partnerships","team":"Product Partnerships","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-20T17:45:50.121+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f42d2e1e-8c2d-47cf-bd29-4b459c06ae1a","applyUrl":"https://jobs.ashbyhq.com/openai/f42d2e1e-8c2d-47cf-bd29-4b459c06ae1a/application","descriptionHtml":"About the Team
OpenAI’s Partnerships team develops external relationships that advance our research and products and expand how organizations can benefit from AI. Within life sciences, we work across pharmaceutical and biotechnology companies, AI-native discovery platforms, research institutions, and experimental labs. We partner closely with Research, Product, Engineering, Safety, GTM, Legal, and Finance to turn complex scientific, technical, and commercial opportunities into durable partnerships.
About the Role
We are hiring a Life Sciences Partnerships Lead to shape and execute OpenAI’s global life sciences partnership strategy. You will lead high-impact research, product, and platform partnerships across the life sciences ecosystem.
You will help determine where OpenAI should invest deeply with strategic partners, where we should enable a broader ecosystem, and how research, product, safety, and commercial considerations should shape our decisions. You will bring the voice of life sciences partners into OpenAI while helping internal teams turn ambiguous opportunities into clear decisions and executable plans.
This role requires scientific and commercial fluency, strong judgment, and the ability to move complex partnerships from strategy through execution and measurable impact.
In this role, you will:
Lead full-lifecycle strategic partnerships, from partner strategy and executive alignment through scoping, commercial negotiation, execution, and ongoing operating reviews.
Identify and prioritize opportunities across pharmaceutical and biotechnology companies, AI-native discovery platforms, research institutions, and experimental labs.
Work closely with Research, Product, and Engineering to translate partner needs, scientific workflows, technical constraints, and market dynamics into product and program recommendations.
Partner with Legal, Finance, Safety, Research, and other cross-functional teams to structure partnerships with the appropriate data, deployment, governance, and commercial models.
Coordinate with Health, GTM, GSI/MSSP enablement, and cloud service provider partnership teams to turn strategic relationships into broader ecosystem adoption and measurable impact.
Build trusted relationships with senior executives, scientific leaders, and technical counterparts across the life sciences ecosystem.
Bring structure to ambiguous opportunities, clear blockers across internal and external teams, and communicate decisions and tradeoffs clearly to senior leaders.
You might thrive in this role if you:
Have 12+ years of experience in strategic partnerships, product partnerships, business development, or general management across the life sciences and technology industries.
Bring a deep understanding of the life sciences ecosystem, including its scientific workflows, business models, incentives, and key industry dynamics.
Have led complex strategic partnerships spanning research or scientific collaboration, technical execution, commercial terms, go-to-market strategy, and long-term platform alignment.
Can engage credibly with scientific, technical, product, and business leaders and translate between their priorities.
Are an effective cross-functional leader who can drive progress through influence rather than formal authority.
Communicate clearly, think structurally, and make sound prioritization decisions in fast-moving and ambiguous environments.
Exercise exceptional judgment and integrity.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Partnerships team develops external relationships that advance our research and products and expand how organizations can benefit from AI. Within life sciences, we work across pharmaceutical and biotechnology companies, AI-native discovery platforms, research institutions, and experimental labs. We partner closely with Research, Product, Engineering, Safety, GTM, Legal, and Finance to turn complex scientific, technical, and commercial opportunities into durable partnerships.\n\nAbout the Role\n\nWe are hiring a Life Sciences Partnerships Lead to shape and execute OpenAI’s global life sciences partnership strategy. You will lead high-impact research, product, and platform partnerships across the life sciences ecosystem.\n\nYou will help determine where OpenAI should invest deeply with strategic partners, where we should enable a broader ecosystem, and how research, product, safety, and commercial considerations should shape our decisions. You will bring the voice of life sciences partners into OpenAI while helping internal teams turn ambiguous opportunities into clear decisions and executable plans.\n\nThis role requires scientific and commercial fluency, strong judgment, and the ability to move complex partnerships from strategy through execution and measurable impact.\n\nIn this role, you will:\n\n - Lead full-lifecycle strategic partnerships, from partner strategy and executive alignment through scoping, commercial negotiation, execution, and ongoing operating reviews.\n\n - Identify and prioritize opportunities across pharmaceutical and biotechnology companies, AI-native discovery platforms, research institutions, and experimental labs.\n\n - Work closely with Research, Product, and Engineering to translate partner needs, scientific workflows, technical constraints, and market dynamics into product and program recommendations.\n\n - Partner with Legal, Finance, Safety, Research, and other cross-functional teams to structure partnerships with the appropriate data, deployment, governance, and commercial models.\n\n - Coordinate with Health, GTM, GSI/MSSP enablement, and cloud service provider partnership teams to turn strategic relationships into broader ecosystem adoption and measurable impact.\n\n - Build trusted relationships with senior executives, scientific leaders, and technical counterparts across the life sciences ecosystem.\n\n - Bring structure to ambiguous opportunities, clear blockers across internal and external teams, and communicate decisions and tradeoffs clearly to senior leaders.\n\nYou might thrive in this role if you:\n\n - Have 12+ years of experience in strategic partnerships, product partnerships, business development, or general management across the life sciences and technology industries.\n\n - Bring a deep understanding of the life sciences ecosystem, including its scientific workflows, business models, incentives, and key industry dynamics.\n\n - Have led complex strategic partnerships spanning research or scientific collaboration, technical execution, commercial terms, go-to-market strategy, and long-term platform alignment.\n\n - Can engage credibly with scientific, technical, product, and business leaders and translate between their priorities.\n\n - Are an effective cross-functional leader who can drive progress through influence rather than formal authority.\n\n - Communicate clearly, think structurally, and make sound prioritization decisions in fast-moving and ambiguous environments.\n\n - Exercise exceptional judgment and integrity.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$400K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$400K - $445K","compensationTiers":[{"id":"57a44ce4-982b-419a-8c39-f9017d1af1a4","tierSummary":"$400K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b4f5adf8-9567-4ffa-a862-de4a15ad1feb","summary":"$400K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":400000,"maxValue":445000},{"id":"8332b7ad-ca96-42e2-9e79-ed3d7fa30bd7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":400000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"068c4492-1e07-4d51-9ab0-ec2727b7fc51","title":"Customer Service Systems Engineer, Government","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-20T19:18:03.049+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/068c4492-1e07-4d51-9ab0-ec2727b7fc51","applyUrl":"https://jobs.ashbyhq.com/openai/068c4492-1e07-4d51-9ab0-ec2727b7fc51/application","descriptionHtml":"About the team
OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity.
GTM Systems builds and operates the tools that help our teams serve customers. We turn operational needs into reliable workflows, integrations, and automation so support teams can focus on helping customers.
About the role
We’re looking for a highly autonomous systems engineer to own and improve the systems that support our government work, including Salesforce and related integrations. Government systems will be your primary focus, with opportunities to contribute to other priorities.
You’ll build the platforms and workflows our support teams rely on, including Salesforce Service Cloud. The work spans new capabilities, ongoing maintenance, automation, and reliability.
You’ll identify needs, clarify scope, make technical decisions, and carry work through implementation, testing, production validation, and ongoing operation. You’ll work closely with government, support, operations, Security, and engineering partners to understand constraints and deliver systems that work well in practice.
In this role, you'll:
Own government support systems from problem definition through design, delivery, production validation, and ongoing operation. Turn ambiguous needs into clear priorities and practical technical plans.
Design and build maintainable service workflows, data models, interfaces, and integrations.
Partner with government, support, operations, security, and engineering teams to make technical tradeoffs and translate access, data-handling, and change-control requirements into working solutions.
Improve reliability and performance through automated tests, observability, safe releases, incident response, and recovery. Validate changes in production and address recurring failure modes.
Document architecture, operational procedures, and recovery paths so systems are understandable and supportable. Automate repetitive work and contribute to other GASS priorities as needed.
You might thrive in this role if you have:
Prior experience delivering or operating systems in a government environment is required. You can explain how operational, access, or change-control constraints shaped your engineering decisions.
Deep Salesforce Service Cloud experience, including Apex, Lightning Web Components, Flow, data modeling, configuration, and integrations. Sound judgment about when to use code or declarative automation.
A track record of owning ambiguous technical work independently: identifying needs, defining scope, coordinating partners, making decisions, and following through after launch.
Strong software engineering fundamentals: clear architecture, readable code, automated tests, and familiarity with languages such as Python or Java.
Experience with Salesforce security and permissions, appropriate data handling, production reliability, incident response, and recovery.
A strong understanding of support workflows and the ability to translate operational needs into maintainable systems. Clear communication and sound judgment about when to involve partners or escalate a decision.
Preferred: relevant Salesforce certifications, such as Platform Developer II, Service Cloud Consultant, Platform App Builder, or Application Architect.
Preferred: experience applying AI or automation to support operations.
Candidates must be eligible and willing to obtain and maintain a U.S. government security clearance. An active clearance is not required at the time of hire, and OpenAI will sponsor the clearance process.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity.\n\nGTM Systems builds and operates the tools that help our teams serve customers. We turn operational needs into reliable workflows, integrations, and automation so support teams can focus on helping customers.\n\nAbout the role\n\nWe’re looking for a highly autonomous systems engineer to own and improve the systems that support our government work, including Salesforce and related integrations. Government systems will be your primary focus, with opportunities to contribute to other priorities.\n\nYou’ll build the platforms and workflows our support teams rely on, including Salesforce Service Cloud. The work spans new capabilities, ongoing maintenance, automation, and reliability.\n\nYou’ll identify needs, clarify scope, make technical decisions, and carry work through implementation, testing, production validation, and ongoing operation. You’ll work closely with government, support, operations, Security, and engineering partners to understand constraints and deliver systems that work well in practice.\n\nIn this role, you'll:\n\n - Own government support systems from problem definition through design, delivery, production validation, and ongoing operation. Turn ambiguous needs into clear priorities and practical technical plans.\n\n - Design and build maintainable service workflows, data models, interfaces, and integrations.\n\n - Partner with government, support, operations, security, and engineering teams to make technical tradeoffs and translate access, data-handling, and change-control requirements into working solutions.\n\n - Improve reliability and performance through automated tests, observability, safe releases, incident response, and recovery. Validate changes in production and address recurring failure modes.\n\n - Document architecture, operational procedures, and recovery paths so systems are understandable and supportable. Automate repetitive work and contribute to other GASS priorities as needed.\n\nYou might thrive in this role if you have:\n\n - Prior experience delivering or operating systems in a government environment is required. You can explain how operational, access, or change-control constraints shaped your engineering decisions.\n\n - Deep Salesforce Service Cloud experience, including Apex, Lightning Web Components, Flow, data modeling, configuration, and integrations. Sound judgment about when to use code or declarative automation.\n\n - A track record of owning ambiguous technical work independently: identifying needs, defining scope, coordinating partners, making decisions, and following through after launch.\n\n - Strong software engineering fundamentals: clear architecture, readable code, automated tests, and familiarity with languages such as Python or Java.\n\n - Experience with Salesforce security and permissions, appropriate data handling, production reliability, incident response, and recovery.\n\n - A strong understanding of support workflows and the ability to translate operational needs into maintainable systems. Clear communication and sound judgment about when to involve partners or escalate a decision.\n\n - Preferred: relevant Salesforce certifications, such as Platform Developer II, Service Cloud Consultant, Platform App Builder, or Application Architect.\n\n - Preferred: experience applying AI or automation to support operations.\n\n\n\nCandidates must be eligible and willing to obtain and maintain a U.S. government security clearance. An active clearance is not required at the time of hire, and OpenAI will sponsor the clearance process.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$272K – $302K • Offers Equity","scrapeableCompensationSalarySummary":"$272K - $302K","compensationTiers":[{"id":"18775cef-23e7-42c2-971d-2376a4208527","tierSummary":"$272K – $302K • Offers Equity","title":"San Francisco","additionalInformation":null,"components":[{"id":"62a427bf-4d66-43c8-a833-e6b28162cd38","summary":"$272K – $302K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":272000,"maxValue":302000},{"id":"bf0af1af-7ab2-4869-891c-282055ed9c03","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":272000,"maxValue":302000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5f094405-1b54-419b-88b2-df1d7eb16af0","title":"Compliance Program Manager — Regulatory Compliance","department":"Security","team":"Security","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-20T20:26:46.214+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5f094405-1b54-419b-88b2-df1d7eb16af0","applyUrl":"https://jobs.ashbyhq.com/openai/5f094405-1b54-419b-88b2-df1d7eb16af0/application","descriptionHtml":"About the team
Governance, Risk, and Compliance (GRC) builds compliance programs and provides assurance for OpenAI’s technology, people, and products. We combine technical understanding with practical operations to reduce risk, support product and research teams, and produce reliable evidence of how our controls work.
About the role
As a Regulatory Compliance Program Manager, you will build and operate programs that turn regulatory requirements into clear responsibilities, effective processes, and evidence that can withstand external scrutiny.
Your work will focus on AI safety/security and content moderation, with privacy operations as an adjacent area. You will partner with Legal and the teams that build and operate our products to scope the work, maintain accurate control narratives, prepare regulatory responses, and lead external assessments for your assigned portfolio.
You should be comfortable owning delivery, explaining tradeoffs, and changing your recommendation when the evidence changes. Success means controls have accountable owners, evidence stays current, and teams can respond accurately without repeatedly rebuilding the same work. The initial portfolio and expectations will be agreed with the hiring manager.
In this role, you will:
Lead an agreed portfolio of AI safety/security and content-compliance work, including programs associated with the EU AI Act, DSA, OSA, and SB 53, with Legal and relevant experts confirming applicable requirements.
Translate requirements into scoped programs, operating processes, control and evidence responsibilities, milestones, and clear escalation paths.
Build and maintain accurate control narratives and traceable evidence for regulatory requests, reporting, audits, and assessments.
Lead preparation and delivery for external compliance assessments, coordinate the responsible teams, and track gaps through verified resolution or an explicitly owned decision.
Prioritize the work that materially improves compliance outcomes and reduces risk; explain what should proceed, change, or wait and why.
Develop evidence-backed recommendations with Legal, Product, Security, Safety, Integrity, Privacy, and other functional teams. Obtain decisions from the authorized owners for legal interpretation, external representations, and risk acceptance.
Improve operational workflows for content and privacy compliance while keeping implementation and operation of controls with the appropriate functional owners.
Simplify and automate repeated administrative work, test the results, and verify that the improvement is adopted and produces accurate, reliable outputs.
Learn the GRC security-control environment and participate in the team’s on-call rotation, with scope and expectations explained during the hiring process.
Communicate clearly, surface uncertainty early, incorporate feedback, and develop the domain knowledge needed for the next priority.
You might thrive in this role if you:
Have practical experience building and operating AI safety/security and content-moderation programs, and can explain your own decisions, contribution, and results.
Have used agentic tooling to automate and improve to scaled processes
Understand relevant technical concepts across model evaluation, training and release, safety controls, content moderation, and post-launch operations, and can explain where specialist input is needed.
Have a strong understanding of relevant AI safety, content, and privacy requirements, including the EU AI Act, DSA, OSA, and SB 53, and experience translating them into operating processes and controls with domain experts and Legal.
Have led regulatory responses and external compliance audits, and can distinguish supported claims from evidence gaps.
Have delivered complex cross-functional programs, scoped practical first increments, and adapted priorities when constraints changed.
Have improved or automated an operational workflow and verified its accuracy, usefulness, and ongoing ownership.
Can maintain precise records, navigate technical/compliance documentation and contract language, follow through on commitments, and judge what to resolve directly or escalate.
Communicate clearly in writing and conversation with technical teams, Legal, leadership, and external stakeholders; explain evidence, uncertainty, recommendations, and tradeoffs.
Work constructively through disagreement, learn from feedback, and take responsibility for outcomes. Privacy program-management experience is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nGovernance, Risk, and Compliance (GRC) builds compliance programs and provides assurance for OpenAI’s technology, people, and products. We combine technical understanding with practical operations to reduce risk, support product and research teams, and produce reliable evidence of how our controls work.\n\nAbout the role\n\nAs a Regulatory Compliance Program Manager, you will build and operate programs that turn regulatory requirements into clear responsibilities, effective processes, and evidence that can withstand external scrutiny.\n\nYour work will focus on AI safety/security and content moderation, with privacy operations as an adjacent area. You will partner with Legal and the teams that build and operate our products to scope the work, maintain accurate control narratives, prepare regulatory responses, and lead external assessments for your assigned portfolio.\n\nYou should be comfortable owning delivery, explaining tradeoffs, and changing your recommendation when the evidence changes. Success means controls have accountable owners, evidence stays current, and teams can respond accurately without repeatedly rebuilding the same work. The initial portfolio and expectations will be agreed with the hiring manager.\n\nIn this role, you will:\n\n - Lead an agreed portfolio of AI safety/security and content-compliance work, including programs associated with the EU AI Act, DSA, OSA, and SB 53, with Legal and relevant experts confirming applicable requirements.\n\n - Translate requirements into scoped programs, operating processes, control and evidence responsibilities, milestones, and clear escalation paths.\n\n - Build and maintain accurate control narratives and traceable evidence for regulatory requests, reporting, audits, and assessments.\n\n - Lead preparation and delivery for external compliance assessments, coordinate the responsible teams, and track gaps through verified resolution or an explicitly owned decision.\n\n - Prioritize the work that materially improves compliance outcomes and reduces risk; explain what should proceed, change, or wait and why.\n\n - Develop evidence-backed recommendations with Legal, Product, Security, Safety, Integrity, Privacy, and other functional teams. Obtain decisions from the authorized owners for legal interpretation, external representations, and risk acceptance.\n\n - Improve operational workflows for content and privacy compliance while keeping implementation and operation of controls with the appropriate functional owners.\n\n - Simplify and automate repeated administrative work, test the results, and verify that the improvement is adopted and produces accurate, reliable outputs.\n\n - Learn the GRC security-control environment and participate in the team’s on-call rotation, with scope and expectations explained during the hiring process.\n\n - Communicate clearly, surface uncertainty early, incorporate feedback, and develop the domain knowledge needed for the next priority.\n\nYou might thrive in this role if you:\n\n - Have practical experience building and operating AI safety/security and content-moderation programs, and can explain your own decisions, contribution, and results.\n\n - Have used agentic tooling to automate and improve to scaled processes\n\n - Understand relevant technical concepts across model evaluation, training and release, safety controls, content moderation, and post-launch operations, and can explain where specialist input is needed.\n\n - Have a strong understanding of relevant AI safety, content, and privacy requirements, including the EU AI Act, DSA, OSA, and SB 53, and experience translating them into operating processes and controls with domain experts and Legal.\n\n - Have led regulatory responses and external compliance audits, and can distinguish supported claims from evidence gaps.\n\n - Have delivered complex cross-functional programs, scoped practical first increments, and adapted priorities when constraints changed.\n\n - Have improved or automated an operational workflow and verified its accuracy, usefulness, and ongoing ownership.\n\n - Can maintain precise records, navigate technical/compliance documentation and contract language, follow through on commitments, and judge what to resolve directly or escalate.\n\n - Communicate clearly in writing and conversation with technical teams, Legal, leadership, and external stakeholders; explain evidence, uncertainty, recommendations, and tradeoffs.\n\n - Work constructively through disagreement, learn from feedback, and take responsibility for outcomes. Privacy program-management experience is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"f81f911e-2296-4653-9fce-e0df2622cf4c","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"409596d4-8a07-4510-a481-0702a2a28cd6","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"530e4d21-7f9a-48a1-92fa-b2149b7e8ef0","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"1f148786-2e00-472a-96b9-0b29015980e1","title":"Product Data Scientist - Youth, Families and Learning","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-20T21:21:22.316+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1f148786-2e00-472a-96b9-0b29015980e1","applyUrl":"https://jobs.ashbyhq.com/openai/1f148786-2e00-472a-96b9-0b29015980e1/application","descriptionHtml":"About the role
We’re looking for a product data scientist to help OpenAI create more value and drive sustainable growth for young people, families, and learners. You’ll drive product data science across under-18 audiences, emerging opportunities for children under 13, family experiences, and learning and education more broadly.
You’ll help decide where we should invest, what we should build, and how we’ll know it is working. This means understanding distinct audience needs, identifying promising use cases, and turning evidence into a clear product strategy. Your work will connect discovery and early product development with adoption, retention, and sustained user value.
You’ll partner across Chat Product, Growth, Foundations, SafeSys, and other teams, working closely with product managers, engineers, designers, and researchers. The role focuses and owns product value and growth while dedicated teams own policy and safety.
In this role, you will:
Shape strategy and prioritize opportunities. Size unmet needs and growth opportunities across audiences, use cases, and product experiences. Help teams choose where to invest and sequence work based on expected user value, reach, evidence, and effort.
Define what value and success mean. Develop an audience-specific measurement framework spanning activation, task success, learning progress, satisfaction, and durable retention. Connect these measures to product goals and assess whether repeat use reflects meaningful benefit.
Understand users and growth drivers. Analyze journeys, funnels, and cohorts to uncover where people find value, where they struggle, and what helps them return. Combine behavioral data with surveys and user research to explain differences across ages, family roles, and learning contexts.
Measure what changes actually cause. Design experiments and holdouts to evaluate product and model changes. Apply causal methods when randomization is impractical, make assumptions explicit, and account for seasonality, audience composition, and effects that differ across segments.
Turn findings into product decisions. Work with partners from initial hypotheses through launch and iteration. Recommend what to build, change, expand, or stop, explaining expected impact, uncertainty, and tradeoffs. Follow through to determine whether decisions delivered the intended results.
Build reliable measurement. Partner with engineering on instrumentation, dataset quality, and consistent audience definitions. Create reusable analyses and dashboards that make progress visible and let teams answer recurring questions independently.
Create alignment across teams. Bring a coherent view of audience value to work spanning multiple roadmaps. Help partners agree on priorities, success criteria, and the next questions to resolve, even when ownership is distributed and evidence is incomplete.
You might thrive in this role if you have:
A record of influencing product strategy and improving user outcomes through hands-on data science, including work from an ambiguous question to a decision and measurable impact.
Strong SQL and Python skills, sound statistical judgment, and practical experience with experiments, causal inference, cohort analysis, and measurement design.
The ability to develop useful definitions of product value, validate imperfect proxies, and distinguish short-term metric movement from lasting improvement.
Clear communication and strong product judgment. You can make a recommendation, explain its limits, and influence collaborators across functions without relying on formal authority.
Comfort setting priorities independently across a broad scope, staying close to users, and moving between strategic questions and detailed analytical work.
Helpful experience
Experience with consumer product growth, youth or family products, learning and education, or generative AI would be valuable. We also welcome experience measuring learning outcomes, combining quantitative and qualitative research, or evaluating products whose value emerges over time.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the role\n\nWe’re looking for a product data scientist to help OpenAI create more value and drive sustainable growth for young people, families, and learners. You’ll drive product data science across under-18 audiences, emerging opportunities for children under 13, family experiences, and learning and education more broadly.\n\nYou’ll help decide where we should invest, what we should build, and how we’ll know it is working. This means understanding distinct audience needs, identifying promising use cases, and turning evidence into a clear product strategy. Your work will connect discovery and early product development with adoption, retention, and sustained user value.\n\nYou’ll partner across Chat Product, Growth, Foundations, SafeSys, and other teams, working closely with product managers, engineers, designers, and researchers. The role focuses and owns product value and growth while dedicated teams own policy and safety.\n\nIn this role, you will:\n\n - Shape strategy and prioritize opportunities. Size unmet needs and growth opportunities across audiences, use cases, and product experiences. Help teams choose where to invest and sequence work based on expected user value, reach, evidence, and effort.\n\n - Define what value and success mean. Develop an audience-specific measurement framework spanning activation, task success, learning progress, satisfaction, and durable retention. Connect these measures to product goals and assess whether repeat use reflects meaningful benefit.\n\n - Understand users and growth drivers. Analyze journeys, funnels, and cohorts to uncover where people find value, where they struggle, and what helps them return. Combine behavioral data with surveys and user research to explain differences across ages, family roles, and learning contexts.\n\n - Measure what changes actually cause. Design experiments and holdouts to evaluate product and model changes. Apply causal methods when randomization is impractical, make assumptions explicit, and account for seasonality, audience composition, and effects that differ across segments.\n\n - Turn findings into product decisions. Work with partners from initial hypotheses through launch and iteration. Recommend what to build, change, expand, or stop, explaining expected impact, uncertainty, and tradeoffs. Follow through to determine whether decisions delivered the intended results.\n\n - Build reliable measurement. Partner with engineering on instrumentation, dataset quality, and consistent audience definitions. Create reusable analyses and dashboards that make progress visible and let teams answer recurring questions independently.\n\n - Create alignment across teams. Bring a coherent view of audience value to work spanning multiple roadmaps. Help partners agree on priorities, success criteria, and the next questions to resolve, even when ownership is distributed and evidence is incomplete.\n\nYou might thrive in this role if you have:\n\n - A record of influencing product strategy and improving user outcomes through hands-on data science, including work from an ambiguous question to a decision and measurable impact.\n\n - Strong SQL and Python skills, sound statistical judgment, and practical experience with experiments, causal inference, cohort analysis, and measurement design.\n\n - The ability to develop useful definitions of product value, validate imperfect proxies, and distinguish short-term metric movement from lasting improvement.\n\n - Clear communication and strong product judgment. You can make a recommendation, explain its limits, and influence collaborators across functions without relying on formal authority.\n\n - Comfort setting priorities independently across a broad scope, staying close to users, and moving between strategic questions and detailed analytical work.\n\nHelpful experience\n\nExperience with consumer product growth, youth or family products, learning and education, or generative AI would be valuable. We also welcome experience measuring learning outcomes, combining quantitative and qualitative research, or evaluating products whose value emerges over time.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$401K – $510K • Offers Equity","scrapeableCompensationSalarySummary":"$401K - $510K","compensationTiers":[{"id":"8e463901-83c2-4421-b419-0611ba86e5c4","tierSummary":"$401K – $510K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9081209d-3bbb-4bc8-980d-b99285e30c40","summary":"$401K – $510K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":510000},{"id":"f6b302a7-3b9e-44ea-8dbf-24473a49524a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":401000,"maxValue":510000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"25c2d971-56b4-43c2-8d17-8e168d45add5","title":"Strategic Partnerships Manager, Korea","department":"Partnerships","team":"Partnerships","employmentType":"FullTime","location":"Seoul, South Korea","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-22T01:03:32.923+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressRegion":"Seoul","addressCountry":"South Korea","addressLocality":"Seoul"}},"jobUrl":"https://jobs.ashbyhq.com/openai/25c2d971-56b4-43c2-8d17-8e168d45add5","applyUrl":"https://jobs.ashbyhq.com/openai/25c2d971-56b4-43c2-8d17-8e168d45add5/application","descriptionHtml":"About the Team
OpenAI’s Partnerships team builds relationships that expand the reach of our products, make them more useful and accelerate adoption around the world. The Strategic Partnerships Manager will grow the impact of OpenAI’s strategic partnerships in Korea, expanding adoption, deepening engagement and making our products more useful to local users. You will own a portfolio of partnerships from onboarding and launch through ongoing performance, renewal and expansion, turning partner commitments into measurable results for OpenAI and its partners.
About the Role
Your portfolio will span distribution partnerships, product integrations, local search and location-data collaborations, and joint marketing programs with Korean consumer platforms and ecosystem partners, including messaging and super-apps. As the primary relationship owner, you will build trust with partner executives and working teams, set joint business plans, and identify opportunities to strengthen and expand each partnership.
You will work with Product, Engineering, Marketing, Analytics, Korea GTM, Legal and Policy to translate partner and user needs into action, resolve delivery challenges and improve performance. You will also coordinate device and other global partner opportunities with the relevant account teams.
This is a hands-on role for someone who combines commercial and product judgment with disciplined execution. Success requires clear prioritization, strong relationships and personal follow-through, from getting a partnership live to increasing sustained usage and adoption.
In this role, you will:
Own joint plans and ongoing execution for strategic partnerships in Korea, with clear milestones, owners and partner commitments.
Identify and negotiate opportunities to expand partnerships, aligning commercial terms, product scope, marketing support and long-term value.
Build trusted relationships with partner executives and operating teams; resolve issues and maintain momentum after signing.
Coordinate Product, Engineering, Marketing, Analytics and Korea GTM to deliver integrations, launches and campaigns.
Translate Korean user needs and market insights into focused partnership opportunities that improve local relevance, utility and distribution.
Measure acquisition, activation, repeat usage and paid conversion; use performance reviews to prioritize improvements and surface risks.
You might thrive in this role if you have:
8+ years of experience in partner management, product partnerships, strategic partnerships or business development in technology, including ownership of complex partnerships through launch, ongoing growth, expansion and renewal.
A track record of improving partner performance and delivering measurable adoption or commercial outcomes after launch.
Strong understanding of Korea’s digital ecosystem, local user needs and partner operating practices.
Product judgment and the ability to work credibly with technical stakeholders on integration scope and roadmap tradeoffs.
Strong communication, commercial negotiation and relationship-management skills with senior external stakeholders.
Ability to use adoption and funnel data to assess partner performance and focus effort on measurable outcomes.
Ability to operate independently in ambiguity while coordinating distributed, cross-functional teams.
Experience adapting global partnership approaches to local market needs and building durable relationships in Korea.
Fluency in Korean and English, with the ability to lead partner meetings, commercial negotiations and written communication in Korean and English.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Partnerships team builds relationships that expand the reach of our products, make them more useful and accelerate adoption around the world. The Strategic Partnerships Manager will grow the impact of OpenAI’s strategic partnerships in Korea, expanding adoption, deepening engagement and making our products more useful to local users. You will own a portfolio of partnerships from onboarding and launch through ongoing performance, renewal and expansion, turning partner commitments into measurable results for OpenAI and its partners.\n\nAbout the Role\n\nYour portfolio will span distribution partnerships, product integrations, local search and location-data collaborations, and joint marketing programs with Korean consumer platforms and ecosystem partners, including messaging and super-apps. As the primary relationship owner, you will build trust with partner executives and working teams, set joint business plans, and identify opportunities to strengthen and expand each partnership.\n\nYou will work with Product, Engineering, Marketing, Analytics, Korea GTM, Legal and Policy to translate partner and user needs into action, resolve delivery challenges and improve performance. You will also coordinate device and other global partner opportunities with the relevant account teams.\n\nThis is a hands-on role for someone who combines commercial and product judgment with disciplined execution. Success requires clear prioritization, strong relationships and personal follow-through, from getting a partnership live to increasing sustained usage and adoption. \n\nIn this role, you will:\n\n - Own joint plans and ongoing execution for strategic partnerships in Korea, with clear milestones, owners and partner commitments.\n\n - Identify and negotiate opportunities to expand partnerships, aligning commercial terms, product scope, marketing support and long-term value.\n\n - Build trusted relationships with partner executives and operating teams; resolve issues and maintain momentum after signing.\n\n - Coordinate Product, Engineering, Marketing, Analytics and Korea GTM to deliver integrations, launches and campaigns.\n\n - Translate Korean user needs and market insights into focused partnership opportunities that improve local relevance, utility and distribution.\n\n - Measure acquisition, activation, repeat usage and paid conversion; use performance reviews to prioritize improvements and surface risks.\n\nYou might thrive in this role if you have:\n\n - 8+ years of experience in partner management, product partnerships, strategic partnerships or business development in technology, including ownership of complex partnerships through launch, ongoing growth, expansion and renewal.\n\n - A track record of improving partner performance and delivering measurable adoption or commercial outcomes after launch.\n\n - Strong understanding of Korea’s digital ecosystem, local user needs and partner operating practices.\n\n - Product judgment and the ability to work credibly with technical stakeholders on integration scope and roadmap tradeoffs.\n\n - Strong communication, commercial negotiation and relationship-management skills with senior external stakeholders.\n\n - Ability to use adoption and funnel data to assess partner performance and focus effort on measurable outcomes.\n\n - Ability to operate independently in ambiguity while coordinating distributed, cross-functional teams.\n\n - Experience adapting global partnership approaches to local market needs and building durable relationships in Korea.\n\n - Fluency in Korean and English, with the ability to lead partner meetings, commercial negotiations and written communication in Korean and English.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1441816f-6429-426e-8f6d-8e5930a818f9","title":"Research Scientist / Research Engineer - Web Understanding and Structured Retrieval, Search","department":"Research","team":"Foundations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T21:04:47.291+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1441816f-6429-426e-8f6d-8e5930a818f9","applyUrl":"https://jobs.ashbyhq.com/openai/1441816f-6429-426e-8f6d-8e5930a818f9/application","descriptionHtml":"The Foundations Research team works on high-risk, high-reward ideas that could shape the next decade of AI. Our goal is to advance the science and data that enable our training and scaling efforts, with a particular focus on future frontier models. We push the boundaries of data, scaling laws, optimization techniques, model architectures, model + search co-design and efficiency improvements to propel our science.
The Search team sits within Foundations, building agentic search by co-designing model-system interfaces with the core search stack: serving, indexing, and retrieval. We research and develop large-scale systems that transform and index vast corpora, enabling models to most effectively find and reason over information.
We’re looking for a Researcher to work on semi-structured knowledge graphs within Search. You’ll research and develop methods for mining structured information from heterogeneous, unstructured and semi-structured web content, making that information more accessible and useful to AI models.
The core questions are: What structure helps models find and use information? How can we extract it reliably at web scale? And how do we measure whether it improves the model’s ability to reason and answer questions? How do we design the system to be optimizable end-to-end?
You’ll work across research, data, and systems, exploring how advances in AI and compute can improve the way knowledge is extracted, organized, and retrieved. This work will support retrieval across OpenAI products and internal research efforts, with opportunities for scientific publication.
Develop methods to extract and connect structured information across diverse web sources, including entities, attributes, and relationships.
Build scalable approaches for transforming noisy, inconsistent content into useful knowledge representations.
Explore how models and compute can improve extraction quality and reduce the manual work involved in building knowledge systems.
Design evaluations that measure both the quality of extracted knowledge and its usefulness for retrieval and model reasoning.
Partner with researchers and engineers to integrate structured knowledge into Search and use model performance to guide improvements.
Deep experience in knowledge extraction, knowledge graphs, entity resolution, or related work that derives structure from large, heterogeneous datasets.
Strong machine learning and research skills, with experience developing and evaluating methods for real-world data.
A track record of building or scaling data and ML systems, particularly for web-scale extraction, indexing, or retrieval.
Experience independently driving open-ended technical problems from an initial idea through experimentation and implementation.
A first-principles approach to using AI and compute, with a willingness to rethink established methods as model capabilities improve.
A strong interest in how the representation of information shapes what models can find, understand, and use.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Foundations Research team works on high-risk, high-reward ideas that could shape the next decade of AI. Our goal is to advance the science and data that enable our training and scaling efforts, with a particular focus on future frontier models. We push the boundaries of data, scaling laws, optimization techniques, model architectures, model + search co-design and efficiency improvements to propel our science.\n\nThe Search team sits within Foundations, building agentic search by co-designing model-system interfaces with the core search stack: serving, indexing, and retrieval. We research and develop large-scale systems that transform and index vast corpora, enabling models to most effectively find and reason over information.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a Researcher to work on semi-structured knowledge graphs within Search. You’ll research and develop methods for mining structured information from heterogeneous, unstructured and semi-structured web content, making that information more accessible and useful to AI models.\n\nThe core questions are: What structure helps models find and use information? How can we extract it reliably at web scale? And how do we measure whether it improves the model’s ability to reason and answer questions? How do we design the system to be optimizable end-to-end?\n\nYou’ll work across research, data, and systems, exploring how advances in AI and compute can improve the way knowledge is extracted, organized, and retrieved. This work will support retrieval across OpenAI products and internal research efforts, with opportunities for scientific publication.\n\n\n\n\nRESPONSIBILITIES\n\n - Develop methods to extract and connect structured information across diverse web sources, including entities, attributes, and relationships.\n\n - Build scalable approaches for transforming noisy, inconsistent content into useful knowledge representations.\n\n - Explore how models and compute can improve extraction quality and reduce the manual work involved in building knowledge systems.\n\n - Design evaluations that measure both the quality of extracted knowledge and its usefulness for retrieval and model reasoning.\n\n - Partner with researchers and engineers to integrate structured knowledge into Search and use model performance to guide improvements.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE\n\n - Deep experience in knowledge extraction, knowledge graphs, entity resolution, or related work that derives structure from large, heterogeneous datasets.\n\n - Strong machine learning and research skills, with experience developing and evaluating methods for real-world data.\n\n - A track record of building or scaling data and ML systems, particularly for web-scale extraction, indexing, or retrieval.\n\n - Experience independently driving open-ended technical problems from an initial idea through experimentation and implementation.\n\n - A first-principles approach to using AI and compute, with a willingness to rethink established methods as model capabilities improve.\n\n - A strong interest in how the representation of information shapes what models can find, understand, and use.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $850K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $850K","compensationTiers":[{"id":"a50bbdf9-c256-4250-aa6f-83ba68e48d25","tierSummary":"San Francisco $380K – $850K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1b9b4488-05e5-4314-9b4c-f3d0e78eee05","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c1015e3d-0a2b-4a93-a095-970dabdab860","summary":"San Francisco $380K – $850K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":850000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":850000}]}},{"id":"5ef10e09-2b3f-41de-b77c-829787302101","title":"Research Scientist / Research Engineer, Safety + Alignment, Search","department":"Research","team":"Foundations","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-21T21:05:30.865+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5ef10e09-2b3f-41de-b77c-829787302101","applyUrl":"https://jobs.ashbyhq.com/openai/5ef10e09-2b3f-41de-b77c-829787302101/application","descriptionHtml":"The Foundations Research team works on high-risk, high-reward ideas that could shape the next decade of AI. Our goal is to advance the science and data that enable our training and scaling efforts, with a particular focus on future frontier models. We push the boundaries of data, scaling laws, optimization techniques, model architectures, model + search co-design and efficiency improvements to propel our science.
The Search team sits within Foundations, building agentic search by co-designing model-system interfaces with the core search stack: serving, indexing, and retrieval. We research and develop large-scale systems that transform and index vast corpora, enabling models to most effectively find and reason over information. In close partnership with researchers, we bring modeling advances into production and improve how AI systems discover, retrieve, and use knowledge.
We’re looking for a Researcher to lead our safety and alignment research: building the systems that distinguish useful web content from spam, manipulation, and other adversarial or low-quality material.
The challenge extends beyond evaluating individual pages. A page may appear credible in isolation, while its links, metadata, or relationships with other sites reveal coordinated manipulation. As AI makes convincing content easier to produce at scale, detection systems must adapt to increasingly sophisticated adversaries.
You’ll define the technical approach, build classifiers and evaluations, and shape how integrity signals influence what Search indexes and retrieves. Working closely with Search and broader Safety and Integrity teams, you’ll use frontier models to advance detection methods and bring them into production.
Define the technical direction for Safety + Integrity, identifying gaps and determining which problems and interventions to prioritize.
Develop AI and ML systems to detect spam, scams, phishing, malicious domains, prompt injections, and other adversarial or low-quality web content.
Discover useful signals across page content, links, domains, metadata, and relationships between websites, including patterns that reveal coordinated manipulation.
Build evaluations that measure detection quality and how integrity interventions affect the information Search surfaces.
Translate detection signals into indexing, ranking, and filtering decisions, improving what models can retrieve and rely on.
Serve as the technical owner for integrity within Search, partnering with researchers, engineers, and broader Safety and Integrity teams to build and deploy these systems.
Deep experience in web spam, search quality, adversarial content detection, or related integrity problems at scale.
Strong applied ML and research skills, with experience developing classifiers, detection methods, and evaluations for real-world systems.
An understanding of how adversaries manipulate content and links, coordinate across sites, and adapt to detection systems.
A track record of independently defining ambiguous technical problems and driving solutions from experimentation through production.
Experience working across research, engineering, and integrity teams while remaining hands-on with technical work.
A first-principles approach to using frontier models and compute, and a strong interest in keeping detection systems effective as adversaries evolve.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Foundations Research team works on high-risk, high-reward ideas that could shape the next decade of AI. Our goal is to advance the science and data that enable our training and scaling efforts, with a particular focus on future frontier models. We push the boundaries of data, scaling laws, optimization techniques, model architectures, model + search co-design and efficiency improvements to propel our science.\n\nThe Search team sits within Foundations, building agentic search by co-designing model-system interfaces with the core search stack: serving, indexing, and retrieval. We research and develop large-scale systems that transform and index vast corpora, enabling models to most effectively find and reason over information. In close partnership with researchers, we bring modeling advances into production and improve how AI systems discover, retrieve, and use knowledge.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a Researcher to lead our safety and alignment research: building the systems that distinguish useful web content from spam, manipulation, and other adversarial or low-quality material.\n\nThe challenge extends beyond evaluating individual pages. A page may appear credible in isolation, while its links, metadata, or relationships with other sites reveal coordinated manipulation. As AI makes convincing content easier to produce at scale, detection systems must adapt to increasingly sophisticated adversaries.\n\nYou’ll define the technical approach, build classifiers and evaluations, and shape how integrity signals influence what Search indexes and retrieves. Working closely with Search and broader Safety and Integrity teams, you’ll use frontier models to advance detection methods and bring them into production.\n\n\n\n\nRESPONSIBILITIES\n\n - Define the technical direction for Safety + Integrity, identifying gaps and determining which problems and interventions to prioritize.\n\n - Develop AI and ML systems to detect spam, scams, phishing, malicious domains, prompt injections, and other adversarial or low-quality web content.\n\n - Discover useful signals across page content, links, domains, metadata, and relationships between websites, including patterns that reveal coordinated manipulation.\n\n - Build evaluations that measure detection quality and how integrity interventions affect the information Search surfaces.\n\n - Translate detection signals into indexing, ranking, and filtering decisions, improving what models can retrieve and rely on.\n\n - Serve as the technical owner for integrity within Search, partnering with researchers, engineers, and broader Safety and Integrity teams to build and deploy these systems.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE\n\n - Deep experience in web spam, search quality, adversarial content detection, or related integrity problems at scale.\n\n - Strong applied ML and research skills, with experience developing classifiers, detection methods, and evaluations for real-world systems.\n\n - An understanding of how adversaries manipulate content and links, coordinate across sites, and adapt to detection systems.\n\n - A track record of independently defining ambiguous technical problems and driving solutions from experimentation through production.\n\n - Experience working across research, engineering, and integrity teams while remaining hands-on with technical work.\n\n - A first-principles approach to using frontier models and compute, and a strong interest in keeping detection systems effective as adversaries evolve.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $850K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $850K","compensationTiers":[{"id":"a50bbdf9-c256-4250-aa6f-83ba68e48d25","tierSummary":"San Francisco $380K – $850K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1b9b4488-05e5-4314-9b4c-f3d0e78eee05","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c1015e3d-0a2b-4a93-a095-970dabdab860","summary":"San Francisco $380K – $850K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":850000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":850000}]}},{"id":"a57bb806-0d67-48ba-96cc-695667eae41a","title":"Marketing Technology & Operations Lead, APAC","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-27T22:42:07.055+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a57bb806-0d67-48ba-96cc-695667eae41a","applyUrl":"https://jobs.ashbyhq.com/openai/a57bb806-0d67-48ba-96cc-695667eae41a/application","descriptionHtml":"OpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. We push the boundaries of AI capabilities while prioritizing safety, responsible deployment, and human needs. Our mission requires a team that represents a diversity of perspectives, voices, and experiences.
We are seeking an experienced JAPAC Marketing Operations Lead to build the operational foundations that connect regional B2B marketing activity to customer engagement, sales progression, and measurable business impact.
This role serves as a critical bridge between global marketing and revenue operations and GEO B2B leaders, ensuring field leadership drives optimized customer journeys, measurement frameworks, and performance impact. It will deliver country level performance reporting and insights.
Embedded in JAPAC’s GTM strategy, you will work closely with country marketing leads, GTM leaders, and Sales Operations to translate business priorities into a regional operations roadmap. You will represent JAPAC’s requirements with global Marketing Operations, ensuring that technology, data, and process decisions support local sales motions, customer journeys, and growth priorities.
This is a hands-on role spanning the customer journey—from audience acquisition and database health through campaign execution, lead management, and performance reporting. You will combine technical fluency, analytical judgment, and strong cross-functional collaboration to help regional teams launch faster, improve follow-up, and understand what drives results.
Own the regional operations roadmap. Partner with JAPAC Marketing, GTM, and Sales Operations to consolidate country requirements, prioritize improvements against business goals, and represent regional needs in global MarkOps planning.
Manage regional marketing technology operations. Oversee the regional use of marketing automation, CRM, and event and webinar platforms. Work with global MarkOps and systems teams to troubleshoot issues, improve integrations, and validate changes across markets.
Build a healthier, more actionable database. Partner with GTM on priority-account and contact acquisition, enrichment, segmentation, and data quality. Improve opt-in coverage and marketability while maintaining appropriate consent and data-handling practices.
Own campaign setup, lead management, and sales handoffs. Set up and quality-check campaigns in marketing automation and CRM systems, including audience lists, registration forms, campaign tracking, and lead-capture workflows. Ensure leads from field events, webinars, and other campaigns enter the agreed qualification and routing processes. Work with Sales Operations, AEs, and SDRs to conduct regular reviews of untouched marketing-qualified leads (MQLs) and resolve routing or follow-up gaps.
Connect the customer journey. Work with regional marketers and global MarkOps to connect acquisition, engagement, nurture, and sales touchpoints, making relevant customer signals available to the teams that need to act on them.
Standardize campaign execution. Develop reusable templates, workflows, and quality checks that help field marketers launch campaigns quickly and consistently, with documented adaptations for local requirements.
Partner with Legal/Privacy and global MarkOps to embed market-specific data privacy and regulatory requirements across JAPAC into consent management, audience acquisition, campaign execution, and data handling.
Measure campaign performance and impact. Establish reliable reporting for field programs, local events, webinars, and account-based marketing. Apply shared measurement and attribution definitions to assess engagement, conversion, pipeline contribution, and ROI where the data supports it.
Enable regional teams. Train marketers on tools, campaign processes, data quality, and applicable privacy and compliance requirements. Provide practical support during JAPAC working hours and coordinate specialist guidance where needed. Partner with Sales Operations to jointly enable GTM teams on lead follow-up processes, ownership, and service-level agreements (SLAs).
Improve automation and operating efficiency. Identify repetitive work and partner with global teams to introduce dependable automation and AI-enabled workflows that reduce manual handoffs and improve execution.
10+ years of experience in B2B marketing operations, marketing technology, revenue operations, or a closely related function.
Hands-on experience with marketing automation and CRM platforms, including Marketo and Salesforce, Adobe Experience Platform and familiarity with event or webinar technology.
Demonstrated experience improving database quality, segmentation, lead lifecycle processes, scoring, routing, and marketing-to-sales handoffs.
Strong analytical skills, with experience in campaign reporting, funnel analysis, attribution, and translating findings into operational improvements.
Experience supporting multiple markets and balancing global standards with regional business requirements.
Proven ability to work closely with Marketing, GTM, Sales Operations, and technical teams, influencing priorities and driving work through to completion.
Sound judgment around consent, customer data, privacy, and operational quality.
Experience supporting JAPAC markets, including local campaign execution and collaboration across languages and time zones.
Experience with ABM, buying-group engagement, and enterprise, developer, or startup audiences.
Familiarity with data integrations, APIs, and customer engagement or product-usage signals.
Practical experience building or improving AI-enabled workflows and automation.
OpenAI is an equal opportunity employer, and we value thoughtful builders who bring curiosity, rigor, and care to complex work. If you are excited to help build effective, measurable marketing operations across JAPAC, we would love to hear from you.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT OPENAI\n\nOpenAI is an AI research and deployment company committed to ensuring that artificial general intelligence benefits all of humanity. We push the boundaries of AI capabilities while prioritizing safety, responsible deployment, and human needs. Our mission requires a team that represents a diversity of perspectives, voices, and experiences.\n\n\nABOUT THE ROLE\n\nWe are seeking an experienced JAPAC Marketing Operations Lead to build the operational foundations that connect regional B2B marketing activity to customer engagement, sales progression, and measurable business impact.\n\nThis role serves as a critical bridge between global marketing and revenue operations and GEO B2B leaders, ensuring field leadership drives optimized customer journeys, measurement frameworks, and performance impact. It will deliver country level performance reporting and insights.\n\nEmbedded in JAPAC’s GTM strategy, you will work closely with country marketing leads, GTM leaders, and Sales Operations to translate business priorities into a regional operations roadmap. You will represent JAPAC’s requirements with global Marketing Operations, ensuring that technology, data, and process decisions support local sales motions, customer journeys, and growth priorities.\n\nThis is a hands-on role spanning the customer journey—from audience acquisition and database health through campaign execution, lead management, and performance reporting. You will combine technical fluency, analytical judgment, and strong cross-functional collaboration to help regional teams launch faster, improve follow-up, and understand what drives results.\n\n\nKEY RESPONSIBILITIES\n\n - Own the regional operations roadmap. Partner with JAPAC Marketing, GTM, and Sales Operations to consolidate country requirements, prioritize improvements against business goals, and represent regional needs in global MarkOps planning.\n\n - Manage regional marketing technology operations. Oversee the regional use of marketing automation, CRM, and event and webinar platforms. Work with global MarkOps and systems teams to troubleshoot issues, improve integrations, and validate changes across markets.\n\n - Build a healthier, more actionable database. Partner with GTM on priority-account and contact acquisition, enrichment, segmentation, and data quality. Improve opt-in coverage and marketability while maintaining appropriate consent and data-handling practices.\n\n - Own campaign setup, lead management, and sales handoffs. Set up and quality-check campaigns in marketing automation and CRM systems, including audience lists, registration forms, campaign tracking, and lead-capture workflows. Ensure leads from field events, webinars, and other campaigns enter the agreed qualification and routing processes. Work with Sales Operations, AEs, and SDRs to conduct regular reviews of untouched marketing-qualified leads (MQLs) and resolve routing or follow-up gaps.\n\n - Connect the customer journey. Work with regional marketers and global MarkOps to connect acquisition, engagement, nurture, and sales touchpoints, making relevant customer signals available to the teams that need to act on them.\n\n - Standardize campaign execution. Develop reusable templates, workflows, and quality checks that help field marketers launch campaigns quickly and consistently, with documented adaptations for local requirements.\n\n - Partner with Legal/Privacy and global MarkOps to embed market-specific data privacy and regulatory requirements across JAPAC into consent management, audience acquisition, campaign execution, and data handling.\n\n - Measure campaign performance and impact. Establish reliable reporting for field programs, local events, webinars, and account-based marketing. Apply shared measurement and attribution definitions to assess engagement, conversion, pipeline contribution, and ROI where the data supports it.\n\n - Enable regional teams. Train marketers on tools, campaign processes, data quality, and applicable privacy and compliance requirements. Provide practical support during JAPAC working hours and coordinate specialist guidance where needed. Partner with Sales Operations to jointly enable GTM teams on lead follow-up processes, ownership, and service-level agreements (SLAs).\n\n - Improve automation and operating efficiency. Identify repetitive work and partner with global teams to introduce dependable automation and AI-enabled workflows that reduce manual handoffs and improve execution.\n\n\nQUALIFICATIONS\n\n - 10+ years of experience in B2B marketing operations, marketing technology, revenue operations, or a closely related function.\n\n - Hands-on experience with marketing automation and CRM platforms, including Marketo and Salesforce, Adobe Experience Platform and familiarity with event or webinar technology.\n\n - Demonstrated experience improving database quality, segmentation, lead lifecycle processes, scoring, routing, and marketing-to-sales handoffs.\n\n - Strong analytical skills, with experience in campaign reporting, funnel analysis, attribution, and translating findings into operational improvements.\n\n - Experience supporting multiple markets and balancing global standards with regional business requirements.\n\n - Proven ability to work closely with Marketing, GTM, Sales Operations, and technical teams, influencing priorities and driving work through to completion.\n\n - Sound judgment around consent, customer data, privacy, and operational quality.\n\n\nNICE TO HAVE\n\n - Experience supporting JAPAC markets, including local campaign execution and collaboration across languages and time zones.\n\n - Experience with ABM, buying-group engagement, and enterprise, developer, or startup audiences.\n\n - Familiarity with data integrations, APIs, and customer engagement or product-usage signals.\n\n - Practical experience building or improving AI-enabled workflows and automation.\n\n\n\nOpenAI is an equal opportunity employer, and we value thoughtful builders who bring curiosity, rigor, and care to complex work. If you are excited to help build effective, measurable marketing operations across JAPAC, we would love to hear from you.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"18b4427e-b168-475e-a1e2-92a86c73f0f0","title":"Applied AI Delivery Lead - Mountain View","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-30T18:58:31.936+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/18b4427e-b168-475e-a1e2-92a86c73f0f0","applyUrl":"https://jobs.ashbyhq.com/openai/18b4427e-b168-475e-a1e2-92a86c73f0f0/application","descriptionHtml":"OpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.
You’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.
This is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.
Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.
Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.
Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.
Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.
Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.
Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.
Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.
7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.
A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.
Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.
The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.
Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.
Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.
Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.
Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.
A practical approach to building repeatable delivery methods while adapting to the needs of individual
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE ROLE\n\nOpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.\n\n\n\nYou’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.\n\n\n\nThis is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.\n\n\n\n\nWHAT YOU’LL DO\n\n - Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.\n\n - Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.\n\n - Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.\n\n - Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.\n\n - Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.\n\n - Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.\n\n - Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.\n\n\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.\n\n - A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.\n\n - Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.\n\n - The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.\n\n - Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.\n\n - Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.\n\n - Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.\n\n - Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.\n\n - A practical approach to building repeatable delivery methods while adapting to the needs of individual\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $335K","compensationTiers":[{"id":"04e67167-6282-4a17-b4f2-8ff39d61130a","tierSummary":"$234K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4cea6c1a-b517-473a-b17e-8fda974be7a9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"cfe6aafd-3963-4ad1-9c5c-8106220083d2","summary":"$234K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}},{"id":"c955617d-f465-4f7a-b57c-98284fd14777","title":"Researcher, Misalignment Monitoring Lead","department":"Safety Systems","team":"Safety Systems","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T18:44:43.024+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c955617d-f465-4f7a-b57c-98284fd14777","applyUrl":"https://jobs.ashbyhq.com/openai/c955617d-f465-4f7a-b57c-98284fd14777/application","descriptionHtml":"OpenAI's Safety Research organization works to ensure that our most capable AI models can be deployed safely and responsibly. As frontier models become increasingly capable and autonomous, developing reliable ways to monitor their behavior, identify emerging risks, and evaluate the effectiveness of safety systems becomes increasingly important.
Our work focuses on advancing the research and evaluation methods needed to understand model behavior and ensure that monitoring systems remain effective as model capabilities evolve. We combine rigorous empirical research with practical safety interventions, working closely with research, engineering, and deployment teams to translate findings into improvements across OpenAI's models and products.
We are looking for a senior researcher to lead technical work on misalignment monitoring for frontier AI systems. You will develop methods to evaluate the effectiveness of AI monitors, understand their limitations, and improve our ability to detect and stop concerning model behavior reliably.
This role combines research leadership with hands-on technical execution. You will set research priorities, design rigorous evaluations, investigate monitoring failures, and develop approaches for stress-testing and improving monitoring systems. A key focus will be understanding where monitors produce false positives, miss important behaviors, or become less effective as models grow more capable.
You will work closely with researchers and engineers across OpenAI to turn monitoring research into practical improvements to our safety systems. We are looking for someone with strong research judgment, technical depth, and the ability to independently drive ambiguous problems from initial investigation through measurable results.
Lead the research and technical direction for evaluating and improving the misalignment monitoring of frontier AI systems.
Design and execute rigorous evaluations that measure monitor effectiveness, identify failure modes, and assess the reliability of monitoring signals.
Develop methods to stress-test and red-team monitors, including identifying behaviors that evade detection or expose weaknesses in existing approaches.
Investigate false positives, missed detections, and other monitoring failures to improve the accuracy and usefulness of safety evaluations.
Build scalable evaluation frameworks and experimental tools that enable ongoing measurement of monitoring performance as model capabilities evolve.
Translate research findings into actionable improvements, working with partner teams to strengthen monitoring systems and inform broader safety decisions.
Establish research priorities and guide technical execution, balancing foundational research questions with practical deployment needs.
Have a strong background in machine learning research, particularly in model evaluations, AI safety, alignment, robustness, or related areas.
Have demonstrated the ability to lead technically challenging research projects, from identifying important questions through designing experiments and delivering results.
Bring strong experimental judgment and understand how to design evaluations that are rigorous, reproducible, and difficult to game.
Have hands-on experience building or evaluating machine learning systems, including working with large language models or other frontier AI systems.
Enjoy investigating complex failure modes and developing methods to distinguish meaningful safety signals from misleading measurements.
Are comfortable working on open-ended research problems where the right methodology or success criteria may not be obvious at the outset.
Combine strong research instincts with practical engineering ability and can independently build experiments, analyze results, and iterate quickly.
Communicate technical findings clearly and enjoy collaborating across research, engineering, and safety teams.
Are motivated by OpenAI's mission and the challenge of developing reliable oversight mechanisms for increasingly capable AI systems.
Experience with AI monitoring, automated evaluations, adversarial testing, or red-teaming.
Research experience in scalable oversight, AI control, model behavior analysis, or interpretability.
Experience developing monitoring or evaluation systems that are used in real-world deployments.
A track record of technical research leadership, including mentoring researchers or coordinating cross-functional research initiatives.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI's Safety Research organization works to ensure that our most capable AI models can be deployed safely and responsibly. As frontier models become increasingly capable and autonomous, developing reliable ways to monitor their behavior, identify emerging risks, and evaluate the effectiveness of safety systems becomes increasingly important.\n\nOur work focuses on advancing the research and evaluation methods needed to understand model behavior and ensure that monitoring systems remain effective as model capabilities evolve. We combine rigorous empirical research with practical safety interventions, working closely with research, engineering, and deployment teams to translate findings into improvements across OpenAI's models and products.\n\n\nABOUT THE ROLE\n\nWe are looking for a senior researcher to lead technical work on misalignment monitoring for frontier AI systems. You will develop methods to evaluate the effectiveness of AI monitors, understand their limitations, and improve our ability to detect and stop concerning model behavior reliably.\n\nThis role combines research leadership with hands-on technical execution. You will set research priorities, design rigorous evaluations, investigate monitoring failures, and develop approaches for stress-testing and improving monitoring systems. A key focus will be understanding where monitors produce false positives, miss important behaviors, or become less effective as models grow more capable.\n\nYou will work closely with researchers and engineers across OpenAI to turn monitoring research into practical improvements to our safety systems. We are looking for someone with strong research judgment, technical depth, and the ability to independently drive ambiguous problems from initial investigation through measurable results.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead the research and technical direction for evaluating and improving the misalignment monitoring of frontier AI systems.\n\n - Design and execute rigorous evaluations that measure monitor effectiveness, identify failure modes, and assess the reliability of monitoring signals.\n\n - Develop methods to stress-test and red-team monitors, including identifying behaviors that evade detection or expose weaknesses in existing approaches.\n\n - Investigate false positives, missed detections, and other monitoring failures to improve the accuracy and usefulness of safety evaluations.\n\n - Build scalable evaluation frameworks and experimental tools that enable ongoing measurement of monitoring performance as model capabilities evolve.\n\n - Translate research findings into actionable improvements, working with partner teams to strengthen monitoring systems and inform broader safety decisions.\n\n - Establish research priorities and guide technical execution, balancing foundational research questions with practical deployment needs.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have a strong background in machine learning research, particularly in model evaluations, AI safety, alignment, robustness, or related areas.\n\n - Have demonstrated the ability to lead technically challenging research projects, from identifying important questions through designing experiments and delivering results.\n\n - Bring strong experimental judgment and understand how to design evaluations that are rigorous, reproducible, and difficult to game.\n\n - Have hands-on experience building or evaluating machine learning systems, including working with large language models or other frontier AI systems.\n\n - Enjoy investigating complex failure modes and developing methods to distinguish meaningful safety signals from misleading measurements.\n\n - Are comfortable working on open-ended research problems where the right methodology or success criteria may not be obvious at the outset.\n\n - Combine strong research instincts with practical engineering ability and can independently build experiments, analyze results, and iterate quickly.\n\n - Communicate technical findings clearly and enjoy collaborating across research, engineering, and safety teams.\n\n - Are motivated by OpenAI's mission and the challenge of developing reliable oversight mechanisms for increasingly capable AI systems.\n\n\nNICE TO HAVE:\n\n - Experience with AI monitoring, automated evaluations, adversarial testing, or red-teaming.\n\n - Research experience in scalable oversight, AI control, model behavior analysis, or interpretability.\n\n - Experience developing monitoring or evaluation systems that are used in real-world deployments.\n\n - A track record of technical research leadership, including mentoring researchers or coordinating cross-functional research initiatives.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"efc4db4c-5bf6-4d15-8114-d938aa33bb63","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"46042bbf-33d7-43dc-a0a3-9c2e904a2c50","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"c69444f4-b5ee-4943-8f0b-6cf0029785cf","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"744844e1-f426-463c-b615-91823f0cd867","title":"Events Manager, Business","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-22T22:32:33.930+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/744844e1-f426-463c-b615-91823f0cd867","applyUrl":"https://jobs.ashbyhq.com/openai/744844e1-f426-463c-b615-91823f0cd867/application","descriptionHtml":"This Events Manager will help plan and deliver OpenAI’s B2B events, including third-party conferences, customer learning, enablement, and training programs, and enterprise flagship, executive, and customer gatherings. You’ll own key workstreams across guest experience, front-of-house operations, agencies and vendors, production logistics, and event reporting, working closely with the enterprise events team.
We’re looking for someone who is attentive to detail, calm under pressure, and thoughtful about hospitality for enterprise customers, prospective customers, business leaders, and senior partners. You’ll bring sound judgment and the ability to turn business objectives into well-run experiences that build relationships and help people understand how to use OpenAI’s technology.
Deliver B2B events from initial planning through onsite execution, coordinating agencies, registration, hospitality, catering, production logistics, and the requirements of third-party conferences.
Build and maintain project schedules, with clear milestones, owners, deliverables, and deadlines.
Select and negotiate with venues, caterers, AV providers, and creative production partners, coordinating approvals with Procurement and Legal and meeting OpenAI’s standards.
Own registration, check-in, and guest communications in partnership with Marketing, including outreach before events and follow-up afterward.
Track budgets and spending, process invoices, and complete financial reconciliation and reporting.
Partner with Enterprise Marketing, Field Marketing, Sales, and Product Marketing on audiences, program goals, and content needs. Coordinate with Design and Production to deliver a cohesive, on-brand experience.
Work with Security and other internal partners on safety and security procedures, accessible event operations, and contingency planning.
Review attendance, engagement, customer feedback, spend, and agreed business outcomes with program owners. Share findings that improve future programs and help assess return on investment.
Bring 7+ years of event experience covering planning, onsite delivery, and post-event evaluation, with a strong background in B2B conferences, customer programs, or learning and enablement events.
Enjoy shaping the guest experience and coordinating front-of-house operations and vendors for business audiences, with the discretion and care needed to support executives and customers.
Care about OpenAI’s mission and enjoy helping business audiences explore practical uses of AI through events.
This role can be based in either San Francisco or New York City. Occasional travel will be required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE ROLE\n\nThis Events Manager will help plan and deliver OpenAI’s B2B events, including third-party conferences, customer learning, enablement, and training programs, and enterprise flagship, executive, and customer gatherings. You’ll own key workstreams across guest experience, front-of-house operations, agencies and vendors, production logistics, and event reporting, working closely with the enterprise events team.\n\nWe’re looking for someone who is attentive to detail, calm under pressure, and thoughtful about hospitality for enterprise customers, prospective customers, business leaders, and senior partners. You’ll bring sound judgment and the ability to turn business objectives into well-run experiences that build relationships and help people understand how to use OpenAI’s technology.\n\n\n\n\nIN THIS ROLE YOU WILL\n\n - Deliver B2B events from initial planning through onsite execution, coordinating agencies, registration, hospitality, catering, production logistics, and the requirements of third-party conferences.\n\n - Build and maintain project schedules, with clear milestones, owners, deliverables, and deadlines.\n\n - Select and negotiate with venues, caterers, AV providers, and creative production partners, coordinating approvals with Procurement and Legal and meeting OpenAI’s standards.\n\n - Own registration, check-in, and guest communications in partnership with Marketing, including outreach before events and follow-up afterward.\n\n - Track budgets and spending, process invoices, and complete financial reconciliation and reporting.\n\n - Partner with Enterprise Marketing, Field Marketing, Sales, and Product Marketing on audiences, program goals, and content needs. Coordinate with Design and Production to deliver a cohesive, on-brand experience.\n\n - Work with Security and other internal partners on safety and security procedures, accessible event operations, and contingency planning.\n\n - Review attendance, engagement, customer feedback, spend, and agreed business outcomes with program owners. Share findings that improve future programs and help assess return on investment.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Bring 7+ years of event experience covering planning, onsite delivery, and post-event evaluation, with a strong background in B2B conferences, customer programs, or learning and enablement events.\n\n - Enjoy shaping the guest experience and coordinating front-of-house operations and vendors for business audiences, with the discretion and care needed to support executives and customers.\n\n - Care about OpenAI’s mission and enjoy helping business audiences explore practical uses of AI through events.\n\n\n\n\nWORKPLACE & LOCATION\n\nThis role can be based in either San Francisco or New York City. Occasional travel will be required.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$240K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$240K - $266K","compensationTiers":[{"id":"8da9099d-3be3-4fbf-aef5-7b89a868a96b","tierSummary":"San Francisco and New York City $240K – $266K • Offers Equity","title":"San Francisco and New York City","additionalInformation":null,"components":[{"id":"1484f02f-40ad-4923-9ba9-46b832fb72a4","summary":"San Francisco and New York City $240K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"id":"92906c43-e6da-477d-ae76-f8da29ecb8dd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"dd9c7c04-7181-4c65-9c6a-0e04313e3707","title":"Principal Software Engineer, Productivity","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-22T22:35:52.950+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/dd9c7c04-7181-4c65-9c6a-0e04313e3707","applyUrl":"https://jobs.ashbyhq.com/openai/dd9c7c04-7181-4c65-9c6a-0e04313e3707/application","descriptionHtml":"The Connector Ecosystem team builds the platform and product experiences that let people extend ChatGPT and Codex. We work on plugins, skills, connectors, interactive apps, and open standards like the Model Context Protocol (MCP). We make plugins easy to discover, install, and use, ensure they’re invoked at the right time, and help people find new ways to get value from them.
We want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work spans creation and publishing, reliable execution across our products, clear permissions and approvals, and the controls admins need to bring plugins to their organizations. We work closely with research to improve tool quality as models evolve.
We’re looking for a product-minded Principal Software Engineer to set technical direction, build the systems behind plugins, and improve how models use them. Depending on your focus, you may scale generalist infrastructure and identity-related integrations across products, improve plugin quality at the intersection of backend engineering and applied AI, or work on the product experience itself to drive plugin usage. You’ll lead complex initiatives across teams and own problems from diagnosis and design through implementation and release.
You’ll remain hands-on while driving product and design decisions alongside Product, Design, Research, and engineering partners. You’ll help shape what we build and how it works, translate user and developer needs into clear priorities, and guide technical decisions that balance rapid iteration with long-term reliability and maintainability.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Set technical direction and lead complex initiatives across the Plugin Ecosystem, aligning architecture and execution across teams.
Drive product and design decisions with cross-functional partners, helping define priorities and shape intuitive experiences for users and developers.
Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex.
Build intuitive experiences that help users discover, install, and use plugins to get more done.
Make plugins easier to create, test, publish, update, and share.
Improve when and how models use plugins, from choosing the right plugin to completing a task. Work with Research to diagnose failures and measure improvements as models evolve.
Improve plugin reliability and interaction quality across ChatGPT and Codex, including interactive apps, with clear error messages and recovery paths.
Build consistent permissions, approvals, and admin controls that help individuals and organizations confidently adopt plugins.
Work with developers and partners to turn recurring problems into improvements to the platform, tooling, and documentation.
Collaborate across engineering, Product, Research, Security, and Trust & Safety to scale plugin infrastructure and deliver safe, reliable execution.
Raise the engineering bar through mentorship, thoughtful code reviews, and clear technical guidance.
Have 10+ years of software engineering experience, with a track record of building and shipping products or platforms that people and developers rely on.
Have led complex technical initiatives across teams and driven product and design decisions in close partnership with product managers and designers.
Care about product quality and can make complex capabilities feel intuitive, from discovering a useful plugin to completing a task with it.
Have strong opinions about APIs and abstractions, and can explain the tradeoffs behind your decisions. Experience with identity, permissions, or integration-heavy systems is especially valuable.
Enjoy talking with users and developers, understanding what they’re trying to accomplish, and turning recurring problems into product and platform improvements.
Can move between product questions and technical details, collaborate across teams, and take an ambiguous problem through to production.
Are comfortable working across web interfaces and backend systems. Experience building applied AI systems, diagnosing model–tool interactions, and measuring reliability and quality is especially valuable.
Have built products people rely on or software that other developers use, such as an API or SDK, an open-source project, a developer platform, or internal tools with real users.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Connector Ecosystem team builds the platform and product experiences that let people extend ChatGPT and Codex. We work on plugins, skills, connectors, interactive apps, and open standards like the Model Context Protocol (MCP). We make plugins easy to discover, install, and use, ensure they’re invoked at the right time, and help people find new ways to get value from them.\n\nWe want anyone to be able to turn a useful workflow into a plugin, share it, and have other people use it. A plugin can package instructions and skills with connections to the tools and data it needs. Our work spans creation and publishing, reliable execution across our products, clear permissions and approvals, and the controls admins need to bring plugins to their organizations. We work closely with research to improve tool quality as models evolve.\n\n\nABOUT THE ROLE\n\nWe’re looking for a product-minded Principal Software Engineer to set technical direction, build the systems behind plugins, and improve how models use them. Depending on your focus, you may scale generalist infrastructure and identity-related integrations across products, improve plugin quality at the intersection of backend engineering and applied AI, or work on the product experience itself to drive plugin usage. You’ll lead complex initiatives across teams and own problems from diagnosis and design through implementation and release.\n\nYou’ll remain hands-on while driving product and design decisions alongside Product, Design, Research, and engineering partners. You’ll help shape what we build and how it works, translate user and developer needs into clear priorities, and guide technical decisions that balance rapid iteration with long-term reliability and maintainability.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIN THIS ROLE, YOU WILL\n\n - Set technical direction and lead complex initiatives across the Plugin Ecosystem, aligning architecture and execution across teams.\n\n - Drive product and design decisions with cross-functional partners, helping define priorities and shape intuitive experiences for users and developers.\n\n - Design and ship APIs, SDKs, and services that developers use to extend ChatGPT and Codex.\n\n - Build intuitive experiences that help users discover, install, and use plugins to get more done.\n\n - Make plugins easier to create, test, publish, update, and share.\n\n - Improve when and how models use plugins, from choosing the right plugin to completing a task. Work with Research to diagnose failures and measure improvements as models evolve.\n\n - Improve plugin reliability and interaction quality across ChatGPT and Codex, including interactive apps, with clear error messages and recovery paths.\n\n - Build consistent permissions, approvals, and admin controls that help individuals and organizations confidently adopt plugins.\n\n - Work with developers and partners to turn recurring problems into improvements to the platform, tooling, and documentation.\n\n - Collaborate across engineering, Product, Research, Security, and Trust & Safety to scale plugin infrastructure and deliver safe, reliable execution.\n\n - Raise the engineering bar through mentorship, thoughtful code reviews, and clear technical guidance.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have 10+ years of software engineering experience, with a track record of building and shipping products or platforms that people and developers rely on.\n\n - Have led complex technical initiatives across teams and driven product and design decisions in close partnership with product managers and designers.\n\n - Care about product quality and can make complex capabilities feel intuitive, from discovering a useful plugin to completing a task with it.\n\n - Have strong opinions about APIs and abstractions, and can explain the tradeoffs behind your decisions. Experience with identity, permissions, or integration-heavy systems is especially valuable.\n\n - Enjoy talking with users and developers, understanding what they’re trying to accomplish, and turning recurring problems into product and platform improvements.\n\n - Can move between product questions and technical details, collaborate across teams, and take an ambiguous problem through to production.\n\n - Are comfortable working across web interfaces and backend systems. Experience building applied AI systems, diagnosing model–tool interactions, and measuring reliability and quality is especially valuable.\n\n - Have built products people rely on or software that other developers use, such as an API or SDK, an open-source project, a developer platform, or internal tools with real users.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$459K – $536K","scrapeableCompensationSalarySummary":"$459K - $536K","compensationTiers":[{"id":"50688e57-d1b9-4fed-b2e3-acee1912b5a3","tierSummary":"$459K – $536K","title":null,"additionalInformation":null,"components":[{"id":"318868a2-0d72-4428-98b6-932780ad7c9c","summary":"$459K – $536K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":459000,"maxValue":536000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":459000,"maxValue":536000}]}},{"id":"f93ed20a-4a1c-43b4-895f-0830cdac6737","title":"Strategic Finance Generalist","department":"Strategic Finance","team":"Strategic Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-23T22:49:30.379+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f93ed20a-4a1c-43b4-895f-0830cdac6737","applyUrl":"https://jobs.ashbyhq.com/openai/f93ed20a-4a1c-43b4-895f-0830cdac6737/application","descriptionHtml":"About the Team
The Strategic Finance team provides financial insights and guidance to support the organization's long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest impact outcomes.
About the Role
We are hiring a Strategic Finance Generalist to help drive strategic decisions for OpenAI across a variety of areas, including but not limited to: strategic and commercial transactions, capital markets activities, and partnering with Research, Data, and Corporate Development teams on critical initiatives.
This role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Support strategic project work spanning transactions, capital markets activities, market research, new business model evaluations, and other business critical initiatives.
Provide occasional finance business partnership to Research, supporting financial planning, program funding, and other business needs.
Create high-quality presentations for communicating OpenAI’s financial performance.
Distill our business and cost drivers into key metrics that underpin how we communicate financial performance, allocate resources, and plan for growth.
Identify areas of opportunity across our P&L, cash flow and balance sheet.
Stay current on market trends and best-in-class financial performance benchmarks.
Working closely with our Accounting and Corporate Finance teams to build and evolve our financial reporting as well as finance team operations.
You might thrive in this role if you have:
8+ years of experience in management consulting, investment banking, private equity, or buy-side investing, coupled with strategy and operations, business operations, or strategic finance experience at a fast-paced tech company.
A strong ability to critically evaluate opportunities and risks in financials.
The ability to distill complex financial data into actionable insights and effectively communicate with leadership.
Excellent written and verbal communication skills, including the ability to explain complex analyses and influence decisions across functions.
Strong ownership, attention to detail, and the energy to manage multiple priorities in a fast-moving environment.
Familiarity with business models and metrics relevant to OpenAI.
Enthusiasm for technology and artificial intelligence.
Extensively used AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Strategic Finance team provides financial insights and guidance to support the organization's long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest impact outcomes.\n\nAbout the Role\n\nWe are hiring a Strategic Finance Generalist to help drive strategic decisions for OpenAI across a variety of areas, including but not limited to: strategic and commercial transactions, capital markets activities, and partnering with Research, Data, and Corporate Development teams on critical initiatives.\n\nThis role is based in our San Francisco HQ. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Support strategic project work spanning transactions, capital markets activities, market research, new business model evaluations, and other business critical initiatives.\n\n - Provide occasional finance business partnership to Research, supporting financial planning, program funding, and other business needs.\n\n - Create high-quality presentations for communicating OpenAI’s financial performance.\n\n - Distill our business and cost drivers into key metrics that underpin how we communicate financial performance, allocate resources, and plan for growth.\n\n - Identify areas of opportunity across our P&L, cash flow and balance sheet.\n\n - Stay current on market trends and best-in-class financial performance benchmarks.\n\n - Working closely with our Accounting and Corporate Finance teams to build and evolve our financial reporting as well as finance team operations.\n\nYou might thrive in this role if you have:\n\n - 8+ years of experience in management consulting, investment banking, private equity, or buy-side investing, coupled with strategy and operations, business operations, or strategic finance experience at a fast-paced tech company.\n\n - A strong ability to critically evaluate opportunities and risks in financials.\n\n - The ability to distill complex financial data into actionable insights and effectively communicate with leadership.\n\n - Excellent written and verbal communication skills, including the ability to explain complex analyses and influence decisions across functions.\n\n - Strong ownership, attention to detail, and the energy to manage multiple priorities in a fast-moving environment.\n\n - Familiarity with business models and metrics relevant to OpenAI.\n\n - Enthusiasm for technology and artificial intelligence.\n\n - Extensively used AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $260K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $260K","compensationTiers":[{"id":"3ef907ef-02e2-4833-86e9-3fa5009b086a","tierSummary":"$234K – $260K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"11d192be-3dec-48c8-b1bd-835f1927a2b2","summary":"$234K – $260K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"id":"4e4c29b1-58bb-48ff-87a3-f6a922c435a3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":260000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b73e46a6-881a-4413-835a-94b9d5f35d2f","title":"IT Systems Engineer","department":"IT","team":"IT","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-23T16:28:28.121+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b73e46a6-881a-4413-835a-94b9d5f35d2f","applyUrl":"https://jobs.ashbyhq.com/openai/b73e46a6-881a-4413-835a-94b9d5f35d2f/application","descriptionHtml":"About the Team
The IT System Operations Team provides engineering and operational expertise to the OpenAI IT organization. The team ensures that employee-facing systems, identity workflows, and enterprise applications operate in a predictable, governed, and continuously reliable manner as the organization scales.
The Enterprise Platforms pod runs the SaaS applications employees rely on to communicate, collaborate, and manage work. The pod owns application administration, configuration, integrations, operational controls, and complex escalations. We work across Google Workspace, GCP, Slack, Atlassian and service-management tools, ChatGPT Enterprise, and other enterprise applications, partnering with IT Support, Systems Engineering, Identity & Access Foundations, Security, and business teams.
About the Role
We’re looking for an IT Systems Engineer to join our Enterprise Platforms pod, with deep experience in platforms such as Google Workspace, Google Cloud Platform (GCP), and Slack, and a focus on application integration, automation, and internal tools. You’ll connect services across the application portfolio, build tools that simplify work for employees and IT, and own improvements from discovery and design through implementation, rollout, and ongoing operation. The goal is to reduce repeated manual administration and build reusable capability for user migrations, M&A integrations, and broader enterprise platform work.
Infrastructure as code is central to how you’ll work. You’ll use Terraform, version control, code review, and automated delivery pipelines as the default approach to managing platform configuration and supporting infrastructure. You’ll pair that foundation with APIs and code to build integrations and tools, simplify administrative workflows, and turn recurring issues into durable engineering improvements. You’ll work across collaboration platforms, cloud integrations, service-management workflows, and ChatGPT Enterprise administration. You’ll also participate in on-call and end-user escalations, helping restore service and improve the systems employees depend on.
In this role, you will:
Engineer and operate enterprise platforms through infrastructure as code, using Terraform to manage supported configuration, access, and controls. Build reusable modules, bring existing resources under management, and detect and reconcile configuration drift. Use APIs and automation for capabilities outside provider coverage.
Design, build, and maintain integrations across enterprise applications and cloud services. Own data flows, API access, OAuth clients, service accounts, error handling, and operational monitoring. Partner with cloud and security owners on project setup, permissions, credential handling, and technical handoffs.
Build and improve enterprise application integrations and Jira/service-management workflows for IT, Security, and business teams. Translate operational needs into maintainable configurations, routing, approvals, and automation.
Develop ChatGPT Enterprise workspace administration using APIs and infrastructure as code. Test administrative capabilities and provide Customer Zero feedback to product teams based on real operational needs.
Build reusable internal tools, automation, and autonomous workflows across the enterprise application portfolio, including self-service workflows, administrative utilities, and cross-application processes that support routine operations and user migrations. Use code, APIs, infrastructure as code, and AI or agent workflows with testing, error handling, logging, documentation, and clear boundaries for privileged actions.
Implement agreed platform controls and identify gaps. Validate effective access, sharing, integration, and logging behavior; preserve configuration and test evidence; and document exception requests for the appropriate security and policy owners.
Validate changes through complete employee workflows. Plan rollouts with monitoring and rollback, establish support ownership, and measure reliability, reduced manual effort, and fewer repeat escalations.
Participate in the on-call rotation and handle escalations to support end users, troubleshoot issues, and coordinate resolution with the appropriate teams.
You may thrive in this role if you:
Have engineered enterprise platforms at scale, combining hands-on configuration, permissions, and troubleshooting with application integrations, API-based automation, and tools used by employees or IT teams.
Have used AI and agents or agentic automations to improve workflows, applications, and processes, with attention to permissions, reliability, and verification.
Can troubleshoot across applications, identity, permissions, provisioning, networking, and APIs, using evidence to isolate problems and restore service.
Have strong hands-on Terraform and infrastructure-as-code experience, including reusable modules, state management, resource imports, plan review, and automated validation and deployment. Write maintainable code and use APIs to extend automation across applications.
Have independently owned complex systems improvements within a team while supporting operational responsibilities. Can prioritize incidents and end-user escalations, communicate clearly, and maintain service continuity.
Understand GCP fundamentals relevant to enterprise applications, including OAuth clients, service accounts, IAM, secrets, and audit logging, and can explain tradeoffs to engineering and security specialists.
Additional experience that is helpful:
Jira Service Management or Atlassian workflow engineering, automation, and integrations.
ChatGPT Enterprise administration, administrative APIs or Terraform providers, or operational experience with platforms such as Notion and Linear.
Implementing and testing collaboration controls, producing audit evidence, and improving platform configuration or monitoring at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe IT System Operations Team provides engineering and operational expertise to the OpenAI IT organization. The team ensures that employee-facing systems, identity workflows, and enterprise applications operate in a predictable, governed, and continuously reliable manner as the organization scales.\n\nThe Enterprise Platforms pod runs the SaaS applications employees rely on to communicate, collaborate, and manage work. The pod owns application administration, configuration, integrations, operational controls, and complex escalations. We work across Google Workspace, GCP, Slack, Atlassian and service-management tools, ChatGPT Enterprise, and other enterprise applications, partnering with IT Support, Systems Engineering, Identity & Access Foundations, Security, and business teams.\n\n\n\nAbout the Role\n\nWe’re looking for an IT Systems Engineer to join our Enterprise Platforms pod, with deep experience in platforms such as Google Workspace, Google Cloud Platform (GCP), and Slack, and a focus on application integration, automation, and internal tools. You’ll connect services across the application portfolio, build tools that simplify work for employees and IT, and own improvements from discovery and design through implementation, rollout, and ongoing operation. The goal is to reduce repeated manual administration and build reusable capability for user migrations, M&A integrations, and broader enterprise platform work.\n\nInfrastructure as code is central to how you’ll work. You’ll use Terraform, version control, code review, and automated delivery pipelines as the default approach to managing platform configuration and supporting infrastructure. You’ll pair that foundation with APIs and code to build integrations and tools, simplify administrative workflows, and turn recurring issues into durable engineering improvements. You’ll work across collaboration platforms, cloud integrations, service-management workflows, and ChatGPT Enterprise administration. You’ll also participate in on-call and end-user escalations, helping restore service and improve the systems employees depend on.\n\n\n\nIn this role, you will:\n\n - Engineer and operate enterprise platforms through infrastructure as code, using Terraform to manage supported configuration, access, and controls. Build reusable modules, bring existing resources under management, and detect and reconcile configuration drift. Use APIs and automation for capabilities outside provider coverage.\n\n - Design, build, and maintain integrations across enterprise applications and cloud services. Own data flows, API access, OAuth clients, service accounts, error handling, and operational monitoring. Partner with cloud and security owners on project setup, permissions, credential handling, and technical handoffs.\n\n - Build and improve enterprise application integrations and Jira/service-management workflows for IT, Security, and business teams. Translate operational needs into maintainable configurations, routing, approvals, and automation.\n\n - Develop ChatGPT Enterprise workspace administration using APIs and infrastructure as code. Test administrative capabilities and provide Customer Zero feedback to product teams based on real operational needs.\n\n - Build reusable internal tools, automation, and autonomous workflows across the enterprise application portfolio, including self-service workflows, administrative utilities, and cross-application processes that support routine operations and user migrations. Use code, APIs, infrastructure as code, and AI or agent workflows with testing, error handling, logging, documentation, and clear boundaries for privileged actions.\n\n - Implement agreed platform controls and identify gaps. Validate effective access, sharing, integration, and logging behavior; preserve configuration and test evidence; and document exception requests for the appropriate security and policy owners.\n\n - Validate changes through complete employee workflows. Plan rollouts with monitoring and rollback, establish support ownership, and measure reliability, reduced manual effort, and fewer repeat escalations.\n\n - Participate in the on-call rotation and handle escalations to support end users, troubleshoot issues, and coordinate resolution with the appropriate teams.\n \n \n\nYou may thrive in this role if you:\n\n - Have engineered enterprise platforms at scale, combining hands-on configuration, permissions, and troubleshooting with application integrations, API-based automation, and tools used by employees or IT teams.\n\n - Have used AI and agents or agentic automations to improve workflows, applications, and processes, with attention to permissions, reliability, and verification.\n\n - Can troubleshoot across applications, identity, permissions, provisioning, networking, and APIs, using evidence to isolate problems and restore service.\n\n - Have strong hands-on Terraform and infrastructure-as-code experience, including reusable modules, state management, resource imports, plan review, and automated validation and deployment. Write maintainable code and use APIs to extend automation across applications.\n\n - Have independently owned complex systems improvements within a team while supporting operational responsibilities. Can prioritize incidents and end-user escalations, communicate clearly, and maintain service continuity.\n\n - Understand GCP fundamentals relevant to enterprise applications, including OAuth clients, service accounts, IAM, secrets, and audit logging, and can explain tradeoffs to engineering and security specialists.\n \n \n\nAdditional experience that is helpful:\n\n - Jira Service Management or Atlassian workflow engineering, automation, and integrations.\n\n - ChatGPT Enterprise administration, administrative APIs or Terraform providers, or operational experience with platforms such as Notion and Linear.\n\n - Implementing and testing collaboration controls, producing audit evidence, and improving platform configuration or monitoring at scale.\n \n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$187K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$187K - $266K","compensationTiers":[{"id":"9f8bdaaa-fe17-4eb3-b02b-5f66d9bab040","tierSummary":"Annual base salary $187K – $266K • Offers Equity","title":"San Francisco","additionalInformation":null,"components":[{"id":"8ee98250-6bd8-4a2f-a0e5-d43b0214e1a7","summary":"Annual base salary $187K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":187000,"maxValue":266000},{"id":"d545928f-0571-4584-8b53-5354024a42a9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":187000,"maxValue":266000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d02ce96c-2a8b-4871-860d-d59a19a2369f","title":"SDR Manager","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-23T15:09:26.748+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d02ce96c-2a8b-4871-860d-d59a19a2369f","applyUrl":"https://jobs.ashbyhq.com/openai/d02ce96c-2a8b-4871-860d-d59a19a2369f/application","descriptionHtml":"About the team
OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.
We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin.
We are hiring a Sales Development Manager, EMEA to lead a team of SDRs supporting our Enterprise Sales team across EMEA. Reporting into the Head of EMEA Sales Development, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic enterprise opportunities.
This is a foundational front-line leadership role within OpenAI’s enterprise GTM organization. You will help define how we engage prospective customers, convert product and developer interest into enterprise conversations, and scale repeatable outbound and inbound motions across some of the world’s largest organizations.
You will partner closely with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and help shape the future of OpenAI’s enterprise growth engine.
Please note this role is based in Dublin with office attendance required 3 days a week.
In this role, you will
Lead, coach, and develop a team of SDRs supporting Enterprise sales teams across EMEA
Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals
Establish strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency
Partner closely with Account Directors and enterprise sales leadership on territory planning, account prioritization, and opportunity development
Help define scalable SDR playbooks across outbound, inbound, ABM, partner-sourced, and product-led motions
Coach SDRs on executive communication, discovery, account research, and strategic prospecting
Build a high-performance, collaborative, and low-ego team culture focused on continuous improvement
Work cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations to optimize pipeline generation efforts
Support hiring, onboarding, and ramping of new SDR talent as the organization scales
Bring market feedback and customer insights back into the broader GTM organization
Have 6–10+ years of experience and overachievement in sales, business development, or GTM roles, with at least 3+ years in management
Bring experience managing SDRs or business development teams in enterprise SaaS or platform businesses
Have a strong understanding of enterprise prospecting, pipeline generation, and outbound strategy
Are highly operational and data-driven, with experience managing metrics, conversion funnels, and forecasting
Thrive in fast-paced, high-growth environments with evolving processes and ambiguity
Have experience partnering closely with Enterprise Sales teams on strategic account development
Are an exceptional coach who knows how to develop early-career talent into high-performing sales professionals
Communicate effectively with both technical and executive stakeholders
Lead with high standards, accountability, and a low-ego mindset
Are excited about helping enterprises adopt transformative AI technologies
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.\n\nWe partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.\n\nSales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin.\n\n\nABOUT THE ROLE\n\nWe are hiring a Sales Development Manager, EMEA to lead a team of SDRs supporting our Enterprise Sales team across EMEA. Reporting into the Head of EMEA Sales Development, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic enterprise opportunities.\n\nThis is a foundational front-line leadership role within OpenAI’s enterprise GTM organization. You will help define how we engage prospective customers, convert product and developer interest into enterprise conversations, and scale repeatable outbound and inbound motions across some of the world’s largest organizations.\n\nYou will partner closely with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and help shape the future of OpenAI’s enterprise growth engine.\n\nPlease note this role is based in Dublin with office attendance required 3 days a week.\n\nIn this role, you will\n\n - Lead, coach, and develop a team of SDRs supporting Enterprise sales teams across EMEA\n\n - Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals\n\n - Establish strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency\n\n - Partner closely with Account Directors and enterprise sales leadership on territory planning, account prioritization, and opportunity development\n\n - Help define scalable SDR playbooks across outbound, inbound, ABM, partner-sourced, and product-led motions\n\n - Coach SDRs on executive communication, discovery, account research, and strategic prospecting\n\n - Build a high-performance, collaborative, and low-ego team culture focused on continuous improvement\n\n - Work cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations to optimize pipeline generation efforts\n\n - Support hiring, onboarding, and ramping of new SDR talent as the organization scales\n\n - Bring market feedback and customer insights back into the broader GTM organization\n\n\nYOU MAY THRIVE IN THIS ROLE IF YOU\n\n - Have 6–10+ years of experience and overachievement in sales, business development, or GTM roles, with at least 3+ years in management\n\n - Bring experience managing SDRs or business development teams in enterprise SaaS or platform businesses\n\n - Have a strong understanding of enterprise prospecting, pipeline generation, and outbound strategy\n\n - Are highly operational and data-driven, with experience managing metrics, conversion funnels, and forecasting\n\n - Thrive in fast-paced, high-growth environments with evolving processes and ambiguity\n\n - Have experience partnering closely with Enterprise Sales teams on strategic account development\n\n - Are an exceptional coach who knows how to develop early-career talent into high-performing sales professionals\n\n - Communicate effectively with both technical and executive stakeholders\n\n - Lead with high standards, accountability, and a low-ego mindset\n\n - Are excited about helping enterprises adopt transformative AI technologies\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"dc79ee90-98f5-41f1-b408-5861cb433612","title":"Consumer Product Communications Lead","department":"Communications","team":"Communications","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-27T19:21:18.385+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/dc79ee90-98f5-41f1-b408-5861cb433612","applyUrl":"https://jobs.ashbyhq.com/openai/dc79ee90-98f5-41f1-b408-5861cb433612/application","descriptionHtml":"About the Team
OpenAI’s Product & Research Communications team helps people understand our technology, what it makes possible, and how to use it. We work closely with teams across the company to bring new products and research to the world, tell stories grounded in real experiences, and build trusted relationships with journalists.
About the Role
We’re looking for a Consumer Product Communications Lead to shape how people understand and experience ChatGPT and OpenAI’s consumer-facing products. You’ll lead product communications strategy, launches, and proactive campaigns, and manage the agency partner supporting this work.
You’ll develop a clear narrative for our consumer products and bring it to life through compelling launches, useful demonstrations, and stories about how people use AI in their everyday lives.
You’ll build momentum between announcements, finding fresh ways to reach new audiences while earning the trust of the people who use our products most deeply.
This role calls for a hands-on communications leader with strong editorial judgment, creative ambition, and the ability to turn ideas into results. You’ll have a clear point of view, work with substantial autonomy, and build close partnerships across the company.
In this role, you will:
Own the communications strategy and narrative for ChatGPT and consumer-facing products, connecting product developments to what matters to users.
Lead product launches from strategy through execution, including positioning, messaging, media outreach, spokesperson preparation, and follow-through.
Develop proactive campaigns that show how people use our products to learn, create, and solve everyday problems.
Partner closely with Product, Research, Engineering, Marketing, Design, Legal, and other communications teams to shape plans, resolve tradeoffs, and communicate accurately.
Build relationships with consumer and technology journalists, creators, and other voices who help people understand new technology.
Direct the consumer communications agency partner, setting priorities, writing clear briefs, giving useful feedback, and holding the team accountable for quality and results.
Write and edit launch materials, pitches, talking points, and other communications with a high standard for clarity, accuracy, and originality.
Anticipate questions and concerns, bring audience feedback into planning, and assess whether campaigns improve understanding and earn trust.
You might thrive in this role if you:
Expressing strong perspective / conviction / confidence / love writing narrative / influence
Strong management skills
Have a strong track record leading communications for consumer technology products, including major launches and proactive campaigns.
Can turn complex product capabilities into clear, compelling stories without losing accuracy or overstating what the technology can do.
Combine strategic judgment with hands-on execution and are as comfortable developing a narrative as writing a pitch or preparing a spokesperson.
Build trusted relationships across functions, influence decisions, and help teams reach a clear direction when perspectives differ.
Bring creative ideas and strong editorial taste. You can explain why a story, demo, or campaign will resonate and make the work better through specific feedback.
Take initiative, make sound decisions independently, and stay organized in a fast-moving environment.
Have experience managing agency partners and getting excellent work from a combined internal and external team.
Understand consumer media and culture, care about the experience of early adopters and power users, and are curious about how AI is changing people’s lives.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Product & Research Communications team helps people understand our technology, what it makes possible, and how to use it. We work closely with teams across the company to bring new products and research to the world, tell stories grounded in real experiences, and build trusted relationships with journalists.\n\n\n\nAbout the Role\n\nWe’re looking for a Consumer Product Communications Lead to shape how people understand and experience ChatGPT and OpenAI’s consumer-facing products. You’ll lead product communications strategy, launches, and proactive campaigns, and manage the agency partner supporting this work.\n\nYou’ll develop a clear narrative for our consumer products and bring it to life through compelling launches, useful demonstrations, and stories about how people use AI in their everyday lives.\n\nYou’ll build momentum between announcements, finding fresh ways to reach new audiences while earning the trust of the people who use our products most deeply.\n\nThis role calls for a hands-on communications leader with strong editorial judgment, creative ambition, and the ability to turn ideas into results. You’ll have a clear point of view, work with substantial autonomy, and build close partnerships across the company.\n\n\n\nIn this role, you will:\n\n - Own the communications strategy and narrative for ChatGPT and consumer-facing products, connecting product developments to what matters to users.\n\n - Lead product launches from strategy through execution, including positioning, messaging, media outreach, spokesperson preparation, and follow-through.\n\n - Develop proactive campaigns that show how people use our products to learn, create, and solve everyday problems.\n\n - Partner closely with Product, Research, Engineering, Marketing, Design, Legal, and other communications teams to shape plans, resolve tradeoffs, and communicate accurately.\n\n - Build relationships with consumer and technology journalists, creators, and other voices who help people understand new technology.\n\n - Direct the consumer communications agency partner, setting priorities, writing clear briefs, giving useful feedback, and holding the team accountable for quality and results.\n\n - Write and edit launch materials, pitches, talking points, and other communications with a high standard for clarity, accuracy, and originality.\n\n - Anticipate questions and concerns, bring audience feedback into planning, and assess whether campaigns improve understanding and earn trust.\n\n\n\nYou might thrive in this role if you:\n\n - Expressing strong perspective / conviction / confidence / love writing narrative / influence\n\n - Strong management skills\n\n - Have a strong track record leading communications for consumer technology products, including major launches and proactive campaigns.\n\n - Can turn complex product capabilities into clear, compelling stories without losing accuracy or overstating what the technology can do.\n\n - Combine strategic judgment with hands-on execution and are as comfortable developing a narrative as writing a pitch or preparing a spokesperson.\n\n - Build trusted relationships across functions, influence decisions, and help teams reach a clear direction when perspectives differ.\n\n - Bring creative ideas and strong editorial taste. You can explain why a story, demo, or campaign will resonate and make the work better through specific feedback.\n\n - Take initiative, make sound decisions independently, and stay organized in a fast-moving environment.\n\n - Have experience managing agency partners and getting excellent work from a combined internal and external team.\n\n - Understand consumer media and culture, care about the experience of early adopters and power users, and are curious about how AI is changing people’s lives.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$297K – $330K • Offers Equity","scrapeableCompensationSalarySummary":"$297K - $330K","compensationTiers":[{"id":"f12b6592-a05c-495b-8b3e-1e3f64080bb6","tierSummary":"$297K – $330K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d6537cfd-e9f6-416c-aec9-434c9a21ed7b","summary":"$297K – $330K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":297000,"maxValue":330000},{"id":"68f864e4-c564-4477-a18e-ebdd9b6645e3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":297000,"maxValue":330000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"395e9fe2-4d78-42dd-b3f7-603884915a59","title":"Senior Manager, Supplier MDM Operations","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-24T00:08:17.004+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/395e9fe2-4d78-42dd-b3f7-603884915a59","applyUrl":"https://jobs.ashbyhq.com/openai/395e9fe2-4d78-42dd-b3f7-603884915a59/application","descriptionHtml":"About the Team
OpenAI’s Procurement team makes working with the world easy, fast, and safe. We connect supplier readiness, purchasing, invoicing, and payment so teams can move with confidence as OpenAI scales. Accounts Payable and Supplier Master Data Operations provide the trusted data, dependable execution, and financial discipline behind that experience.
About the Role
The Senior Manager, Supplier MDM Operations will own the end-to-end supplier operation that makes data accurate, verified, and ready for purchasing and payment. Reporting to the Supplier MDM Lead, you will set operating priorities, lead delivery, and be accountable for service, data quality, sensitive-change controls, and capacity. You will build an operation that scales across procurement and financial systems while creating protected capacity for the lead’s governance and transformation work.
We’re looking for a hands-on senior leader who turns ambiguous problems into clear decisions, develops people, and delivers lasting improvements. You will balance supplier readiness, risk, and capacity; resolve complex escalations; and use practical automation to help teams move faster with reliable data.
Location: San Francisco, CA. This role follows a hybrid work model, with three days per week in the office (Monday–Wednesday). Recruiting to confirm relocation and travel requirements.
In this role, you will:
Own supplier onboarding and maintenance across identity, legal entities, sites, tax documentation, authorized contacts, payment methods, and banking information; set service standards and take accountability for results.
Set the operating and capacity plan across demand, handling effort, backlog, and coverage. Prioritize work, quantify tradeoffs, and assign qualified owners and backups based on skills, access, confidentiality, and independent verification responsibilities.
Own operational execution of sensitive-change controls, including independent identity and authority verification, documented evidence, qualified employee review, and backup coverage. Maintain segregation of duties across preparation, approval, implementation, invoice processing, and payment approval.
Lead and develop the operating team and eligible service partners through clear goals, coaching, performance management, cross-training, and quality review. Use contractors for surge capacity and match assignments to approved access and scope.
Lead resolution of complex supplier-data and synchronization failures with AP, Procurement Operations, Tax, Treasury, Security, and Finance Systems. Establish the accountable owner, verify the fix across systems, and remove recurring causes.
Direct supplier-data remediation, including hierarchies, entity/site relationships, duplicates, holds, inactivation, and reactivation. Reconcile open obligations and validate downstream effects before changes take effect.
Own the operating scorecard for first-pass readiness, critical-field completeness, queue aging, supplier wait time, rework, control evidence, and change-related payment exceptions. Use trends to set priorities and demonstrate sustained improvement.
Establish an operating cadence and decision framework with the Supplier MDM Lead that protects transformation time, maintains reliable coverage, and turns recurring operational issues into prioritized improvement requirements.
Deliver measured improvements through AI and automation for validation, duplicate detection, queue monitoring, and evidence preparation. Define quality thresholds, access boundaries, human approvals, monitoring, and fallback procedures; count capacity gains after they are demonstrated.
You might thrive in this role if you:
Bring substantial supplier master data, P2P, or finance operations experience, with a track record of independently leading a complex operation and developing people or managing service delivery at scale.
Apply deep knowledge of supplier identity, legal entities, sites, tax and payment data to improve purchasing and payment outcomes across systems.
Have owned operating controls in an audited environment, including segregation of duties, independent verification, evidence quality, and remediation of control gaps.
Make sound decisions under ambiguity and time pressure, translate business needs into practical options, and resolve escalations across teams with clear accountability.
Have worked deeply with ERP and procurement workflows and can trace data across systems; Oracle and Zip experience is helpful.
Build capacity plans and service measures, coach teams through performance issues, and show sustained improvements in throughput, quality, backlog, and resilience.
Bring practical AI fluency and experience improving workflows with automation, with measurable benefits and authorized human ownership of sensitive decisions.
Influence senior stakeholders and build trust across Procurement, AP, Tax, Treasury, Security, and technology teams through clear recommendations, tradeoffs, and follow-through.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Procurement team makes working with the world easy, fast, and safe. We connect supplier readiness, purchasing, invoicing, and payment so teams can move with confidence as OpenAI scales. Accounts Payable and Supplier Master Data Operations provide the trusted data, dependable execution, and financial discipline behind that experience.\n\nAbout the Role\n\nThe Senior Manager, Supplier MDM Operations will own the end-to-end supplier operation that makes data accurate, verified, and ready for purchasing and payment. Reporting to the Supplier MDM Lead, you will set operating priorities, lead delivery, and be accountable for service, data quality, sensitive-change controls, and capacity. You will build an operation that scales across procurement and financial systems while creating protected capacity for the lead’s governance and transformation work.\n\nWe’re looking for a hands-on senior leader who turns ambiguous problems into clear decisions, develops people, and delivers lasting improvements. You will balance supplier readiness, risk, and capacity; resolve complex escalations; and use practical automation to help teams move faster with reliable data.\n\nLocation: San Francisco, CA. This role follows a hybrid work model, with three days per week in the office (Monday–Wednesday). Recruiting to confirm relocation and travel requirements.\n\nIn this role, you will:\n\n - Own supplier onboarding and maintenance across identity, legal entities, sites, tax documentation, authorized contacts, payment methods, and banking information; set service standards and take accountability for results.\n\n - Set the operating and capacity plan across demand, handling effort, backlog, and coverage. Prioritize work, quantify tradeoffs, and assign qualified owners and backups based on skills, access, confidentiality, and independent verification responsibilities.\n\n - Own operational execution of sensitive-change controls, including independent identity and authority verification, documented evidence, qualified employee review, and backup coverage. Maintain segregation of duties across preparation, approval, implementation, invoice processing, and payment approval.\n\n - Lead and develop the operating team and eligible service partners through clear goals, coaching, performance management, cross-training, and quality review. Use contractors for surge capacity and match assignments to approved access and scope.\n\n - Lead resolution of complex supplier-data and synchronization failures with AP, Procurement Operations, Tax, Treasury, Security, and Finance Systems. Establish the accountable owner, verify the fix across systems, and remove recurring causes.\n\n - Direct supplier-data remediation, including hierarchies, entity/site relationships, duplicates, holds, inactivation, and reactivation. Reconcile open obligations and validate downstream effects before changes take effect.\n\n - Own the operating scorecard for first-pass readiness, critical-field completeness, queue aging, supplier wait time, rework, control evidence, and change-related payment exceptions. Use trends to set priorities and demonstrate sustained improvement.\n\n - Establish an operating cadence and decision framework with the Supplier MDM Lead that protects transformation time, maintains reliable coverage, and turns recurring operational issues into prioritized improvement requirements.\n\n - Deliver measured improvements through AI and automation for validation, duplicate detection, queue monitoring, and evidence preparation. Define quality thresholds, access boundaries, human approvals, monitoring, and fallback procedures; count capacity gains after they are demonstrated.\n\nYou might thrive in this role if you:\n\n - Bring substantial supplier master data, P2P, or finance operations experience, with a track record of independently leading a complex operation and developing people or managing service delivery at scale.\n\n - Apply deep knowledge of supplier identity, legal entities, sites, tax and payment data to improve purchasing and payment outcomes across systems.\n\n - Have owned operating controls in an audited environment, including segregation of duties, independent verification, evidence quality, and remediation of control gaps.\n\n - Make sound decisions under ambiguity and time pressure, translate business needs into practical options, and resolve escalations across teams with clear accountability.\n\n - Have worked deeply with ERP and procurement workflows and can trace data across systems; Oracle and Zip experience is helpful.\n\n - Build capacity plans and service measures, coach teams through performance issues, and show sustained improvements in throughput, quality, backlog, and resilience.\n\n - Bring practical AI fluency and experience improving workflows with automation, with measurable benefits and authorized human ownership of sensitive decisions.\n\n - Influence senior stakeholders and build trust across Procurement, AP, Tax, Treasury, Security, and technology teams through clear recommendations, tradeoffs, and follow-through.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"8366f470-53d6-4d9c-a13a-00a6f13b1474","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3ef3484d-5992-4e88-908c-1138fe3d31c5","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"a0b25169-e3d7-4450-b829-95a6536857a7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c8eda1e9-10f9-4fc8-b88a-042ea6751d5b","title":"Applied AI Architect, OpenAI for Government","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-10-26T06:03:15.904+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c8eda1e9-10f9-4fc8-b88a-042ea6751d5b","applyUrl":"https://jobs.ashbyhq.com/openai/c8eda1e9-10f9-4fc8-b88a-042ea6751d5b/application","descriptionHtml":"About the Team
The OpenAI for Government AI Architect team partners with public sector organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with government agencies, public institutions, and partner organizations serving the government to identify where AI can advance critical missions, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, Security, Global Affairs, and specialist delivery teams to help public sector customers adopt advanced AI responsibly and effectively.
About the Role
As an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will shape each customer's AI strategy and guide their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable mission impact.
You will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate mission priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value. The Account Director leads the overall account strategy and relationship, while you lead the technical strategy, customer journey, and path to production impact.
You will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong public sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.
This role is based in Munich or London. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of public sector customers and pre-sales prospects.
Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.
Lead discovery with agency leaders, mission owners, executives, and technical teams to identify, qualify, and prioritize use cases tied to meaningful mission and operational outcomes.
Develop clear Applied AI Architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, and deployment.
Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its path to production.
Help customers navigate the security, compliance, governance, and deployment requirements that shape AI adoption in the public sector.
Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.
Develop trusted relationships and technical champions across CIOs, CTOs, CISOs, Chief Data and AI Officers, program leaders, engineering teams, and other customer stakeholders.
Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, security, product and domain specialists, partners, and other delivery teams.
Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.
Track adoption, usage, account health, production readiness, and measurable mission impact, intervening early when risks threaten value realization.
Apply public sector and mission expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.
Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.
You might thrive in this role if you:
Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.
Have guided complex organizations from technical evaluation through production adoption and measurable impact.
Have experience working with government agencies, public institutions, or government contractors and understand how mission priorities, security, compliance, governance, and procurement considerations shape technology adoption.
Build credibility with senior technical and government leaders while communicating equally well with hands-on engineers and program teams.
Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.
Understand modern AI systems, frontier models, agentic applications, model evaluation, retrieval, and enterprise AI workflows.
Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.
Exercise sound judgment about when to go deep personally, when to involve specialists, and how to establish clear handoffs and ownership.
Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.
Bring meaningful expertise in a relevant public sector mission or customer segment.
Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.
Work collaboratively across disciplines and care deeply about helping public sector organizations deploy advanced AI safely and responsibly.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe OpenAI for Government AI Architect team partners with public sector organizations to turn OpenAI's most capable models into meaningful, real-world impact. We work with government agencies, public institutions, and partner organizations serving the government to identify where AI can advance critical missions, design secure and scalable solutions, and help those solutions move from early exploration into sustained production adoption. The team brings together technical strategy, customer partnership, and practical deployment expertise, working closely with Sales, Product, Engineering, Research, Security, Global Affairs, and specialist delivery teams to help public sector customers adopt advanced AI responsibly and effectively.\n\nAbout the Role\n\nAs an AI Architect, you will be the senior technical owner for a named portfolio of customers and the primary technical counterpart to their leadership teams. You will shape each customer's AI strategy and guide their journey from pre-sales discovery and solution evaluation through deployment, adoption, and measurable mission impact.\n\nYou will own the technical account plan across ChatGPT Enterprise, the OpenAI API, Codex, and other agentic AI solutions. In partnership with the Account Director, you will translate mission priorities into a focused use-case portfolio, an actionable adoption roadmap, and a clear path to durable customer value. The Account Director leads the overall account strategy and relationship, while you lead the technical strategy, customer journey, and path to production impact.\n\nYou will remain accountable for the technical outcome while bringing in the right specialists across deployment, implementation, enablement, security, product, and partners to provide deeper expertise and execute work where needed. This role calls for strong public sector fluency, sound architectural judgment, and the ability to move confidently between executive strategy and hands-on technical conversations.\n\nThis role is based in Munich or London. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Serve as the primary technical advisor and long-term technical relationship owner for a named portfolio of public sector customers and pre-sales prospects.\n\n - Partner with Account Directors on account strategy while owning the technical account plan, technical milestones, adoption priorities, and expansion opportunities.\n\n - Lead discovery with agency leaders, mission owners, executives, and technical teams to identify, qualify, and prioritize use cases tied to meaningful mission and operational outcomes.\n\n - Develop clear Applied AI Architectures spanning models, applications, data, integration, identity, security, privacy, governance, evaluation, and deployment.\n\n - Guide customers through technical evaluations, demonstrations, workshops, prototypes, and proofs of value, building confidence in both the solution and its path to production.\n\n - Help customers navigate the security, compliance, governance, and deployment requirements that shape AI adoption in the public sector.\n\n - Maintain a focused use-case portfolio with clear decision criteria, ownership, blockers, success measures, delivery needs, and adoption plans.\n\n - Develop trusted relationships and technical champions across CIOs, CTOs, CISOs, Chief Data and AI Officers, program leaders, engineering teams, and other customer stakeholders.\n\n - Qualify and coordinate support from Deployment Engineering, implementation, training and enablement, security, product and domain specialists, partners, and other delivery teams.\n\n - Remain accountable for technical progress and customer outcomes while ensuring delivery teams own implementation execution once engaged.\n\n - Track adoption, usage, account health, production readiness, and measurable mission impact, intervening early when risks threaten value realization.\n\n - Apply public sector and mission expertise to recognize repeatable patterns, sharpen customer priorities, and identify relevant expansion opportunities.\n\n - Share customer insights with Product, Engineering, and Research, translating field learnings into better products, architecture guidance, and reusable practices.\n\nYou might thrive in this role if you:\n\n - Have significant experience in customer-facing technical roles such as solutions architecture, solutions engineering, technical account leadership, AI deployment, or technical customer success.\n\n - Have guided complex organizations from technical evaluation through production adoption and measurable impact.\n\n - Have experience working with government agencies, public institutions, or government contractors and understand how mission priorities, security, compliance, governance, and procurement considerations shape technology adoption.\n\n - Build credibility with senior technical and government leaders while communicating equally well with hands-on engineers and program teams.\n\n - Bring strong software and cloud architecture foundations, including APIs, distributed systems, data integration, identity, security, and privacy.\n\n - Understand modern AI systems, frontier models, agentic applications, model evaluation, retrieval, and enterprise AI workflows.\n\n - Can prototype, explain technical tradeoffs, and work confidently with APIs, SDKs, and languages such as Python or JavaScript.\n\n - Exercise sound judgment about when to go deep personally, when to involve specialists, and how to establish clear handoffs and ownership.\n\n - Have experience developing technical account plans, prioritizing complex customer portfolios, and connecting adoption to measurable outcomes.\n\n - Bring meaningful expertise in a relevant public sector mission or customer segment.\n\n - Communicate clearly and can turn ambiguity into a practical technical narrative, executive decision, or action plan.\n\n - Work collaboratively across disciplines and care deeply about helping public sector organizations deploy advanced AI safely and responsibly.\n \n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c9832989-edc1-4f2f-8a79-8fa29f5623e2","title":"Procurement Operations Manager","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-24T00:08:30.847+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c9832989-edc1-4f2f-8a79-8fa29f5623e2","applyUrl":"https://jobs.ashbyhq.com/openai/c9832989-edc1-4f2f-8a79-8fa29f5623e2/application","descriptionHtml":"About the Team
OpenAI’s Procurement team makes working with the world easy, fast, and safe. We connect supplier readiness, purchasing, invoicing, and payment so teams can move with confidence as OpenAI scales.
About the Role
We’re looking for a Procurement Operations Manager to support subcontracting and intercompany purchasing and payment coordination for a growing deployment business. You will keep agreements, staffing changes and purchase order (PO) funding aligned, and own the research, supplier communication and follow-through needed to resolve issues. Accounts Payable (AP) handles invoice processing and payments; Accounting owns accounting decisions.
You will also manage subcontracting workflows in our deployment operations platform and use OpenAI technology to automate repeatable steps. This combines hands-on operations with building and testing practical AI workflows that improve speed, accuracy and service as the business grows.
Location: San Francisco, CA. This role follows a hybrid work model, with three days per week in the office (Monday–Wednesday).
In this role, you will:
Coordinate subcontracting and purchasing from intake through completion: prepare agreement and amendment inputs, track reviews and signatures, and execute approved PO requests and changes.
Translate staffing, scope, term and engagement-value changes into coordinated updates to agreements, PO funding and billing schedules. Keep the source documents and transaction records connected.
Lead research and supplier issue remediation across contracts, POs, invoices and payments. Identify the cause, secure corrections, keep suppliers informed and give AP complete supporting evidence. Follow each issue through resolution.
Serve as the primary contact for intercompany invoice and payment status. Follow up with approvers, investigate stalled handoffs, and coordinate procurement and ERP system issues with AP, Accounting and Finance Systems through resolution. Keep stakeholders informed of progress and next steps.
Own subcontracting workflow requirements for the deployment operations platform. Build practical AI support for intake, extracting terms, preparing drafts, comparing records and researching exceptions. Test outputs against current sources and validate calculations.
Partner with Procurement Enablement and Finance Systems to improve workflows and integrations. Measure cycle time, rework, issue aging and time saved, then use the results to prioritize improvements.
You might thrive in this role if you:
Bring hands-on experience in procurement, procure-to-pay, finance operations or a related field, with a record of independently following work through to completion.
Understand how agreements, approvals, PO funding, invoices and payments connect. You can investigate discrepancies, explain findings to suppliers and coordinate a supported resolution with AP and Accounting.
Bring practical AI fluency and experience improving workflows with automation. You can show what you built, how you validated results and what improved.
Work confidently with spreadsheets and procurement or ERP systems, investigate transaction and workflow issues, and coordinate fixes with system owners.
Build trust through responsive service, careful listening and proactive communication with employees, suppliers and stakeholders. Exercise sound judgment with incomplete information and urgent requests, and follow through to resolution.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Procurement team makes working with the world easy, fast, and safe. We connect supplier readiness, purchasing, invoicing, and payment so teams can move with confidence as OpenAI scales.\n\nAbout the Role\n\nWe’re looking for a Procurement Operations Manager to support subcontracting and intercompany purchasing and payment coordination for a growing deployment business. You will keep agreements, staffing changes and purchase order (PO) funding aligned, and own the research, supplier communication and follow-through needed to resolve issues. Accounts Payable (AP) handles invoice processing and payments; Accounting owns accounting decisions.\n\nYou will also manage subcontracting workflows in our deployment operations platform and use OpenAI technology to automate repeatable steps. This combines hands-on operations with building and testing practical AI workflows that improve speed, accuracy and service as the business grows.\n\nLocation: San Francisco, CA. This role follows a hybrid work model, with three days per week in the office (Monday–Wednesday).\n\nIn this role, you will:\n\n - Coordinate subcontracting and purchasing from intake through completion: prepare agreement and amendment inputs, track reviews and signatures, and execute approved PO requests and changes.\n\n - Translate staffing, scope, term and engagement-value changes into coordinated updates to agreements, PO funding and billing schedules. Keep the source documents and transaction records connected.\n\n - Lead research and supplier issue remediation across contracts, POs, invoices and payments. Identify the cause, secure corrections, keep suppliers informed and give AP complete supporting evidence. Follow each issue through resolution.\n\n - Serve as the primary contact for intercompany invoice and payment status. Follow up with approvers, investigate stalled handoffs, and coordinate procurement and ERP system issues with AP, Accounting and Finance Systems through resolution. Keep stakeholders informed of progress and next steps.\n\n - Own subcontracting workflow requirements for the deployment operations platform. Build practical AI support for intake, extracting terms, preparing drafts, comparing records and researching exceptions. Test outputs against current sources and validate calculations.\n\n - Partner with Procurement Enablement and Finance Systems to improve workflows and integrations. Measure cycle time, rework, issue aging and time saved, then use the results to prioritize improvements.\n\nYou might thrive in this role if you:\n\n - Bring hands-on experience in procurement, procure-to-pay, finance operations or a related field, with a record of independently following work through to completion.\n\n - Understand how agreements, approvals, PO funding, invoices and payments connect. You can investigate discrepancies, explain findings to suppliers and coordinate a supported resolution with AP and Accounting.\n\n - Bring practical AI fluency and experience improving workflows with automation. You can show what you built, how you validated results and what improved.\n\n - Work confidently with spreadsheets and procurement or ERP systems, investigate transaction and workflow issues, and coordinate fixes with system owners.\n\n - Build trust through responsive service, careful listening and proactive communication with employees, suppliers and stakeholders. Exercise sound judgment with incomplete information and urgent requests, and follow through to resolution.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$162K – $180K • Offers Equity","scrapeableCompensationSalarySummary":"$162K - $180K","compensationTiers":[{"id":"084c7ab5-6e33-409a-8b5b-e5b5fd05a590","tierSummary":"$162K – $180K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d3c562b7-09a9-4505-b817-07d8568e3cf5","summary":"$162K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":180000},{"id":"d3472ff9-e73b-428e-a75a-c260123c3ed7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":180000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c2921990-3fff-469a-a117-f6a8f2a3d50c","title":"Culture & Community Communications lead","department":"Communications","team":"Communications","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-24T01:56:54.838+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c2921990-3fff-469a-a117-f6a8f2a3d50c","applyUrl":"https://jobs.ashbyhq.com/openai/c2921990-3fff-469a-a117-f6a8f2a3d50c/application","descriptionHtml":"About the Team
OpenAI’s Product & Research Communications team helps people understand our technology, what it makes possible, and how to use it. We bring new products and research to the world and tell stories about the people making these tools their own.
We work closely with our Culture & Community Engagement team to connect our products with people’s interests, ambitions, and everyday lives. Together, we help more people discover what they can create, learn, and do with AI—and bring their experiences back into how we communicate.
About the Role
We’re looking for a Community Communications Lead to bring OpenAI’s products closer to communities and help their stories reach a wider audience. Sitting on the Product & Research Communications team, you’ll work hand in hand with the Culture & Community team to shape narratives, develop earned media opportunities, and amplify community-driven stories across organic communications channels.
You’ll be involved from the beginning of campaigns and community programs, bringing ideas that strengthen the story, cultural relevance, and opportunities for participation. Working closely with Culture & Community Engagement leaders, you’ll contribute communications strategy while respecting their ownership of campaign and creative decisions.
You’ll also connect individual campaigns, partnerships, and community moments into a broader story that develops over time. You’ll have the judgment to know when the work has earned a larger conversation—and the relationships and storytelling skills to make it happen.
We’re looking for someone with cultural curiosity, strong editorial taste, initiative, judgment and an entrepreneurial approach. You understand what makes people care and how community trust is built. You keep our claims grounded, can navigate skepticism about AI and understand how a story can invite people to take part.
This role can be based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Be in the room as we shape the narrative. Help develop the story, cultural angle and earned comms opportunity from the beginning. Bring ideas that make the campaign itself stronger.
Think beyond a campaign to connect the multiple beats/campaigns into one overarching narrative for our Culture & Community Engagement team that resonates with press and creators.
Help AI move from subculture into pop and mass culture. Have the instincts and relationships to reach people through sport, music, design, food, fandom, etc. Understand what makes those audiences care and where they get their information. Build relationships with journalists, creators and cultural voices.
Find the stories inside our communities. Work closely with the community team to surface compelling builders, small businesses, students and unexpected people making the tools their own. Help them tell stories in their own voices, grounded in what they’re trying to achieve.
Make participation part of the story. A big ambition for us is giving people and communities things to create, learn and do together. Understand how storytelling can invite more people into that experience and how community contributions become the next chapter.
Sustain an ongoing narrative. Build a rhythm of stories across creator campaigns, community programs and partnerships. Keep the work interesting over months, through earned media and OpenAI’s communications channels.
Develop pitches, features, spokesperson opportunities, and channel content that connect individual stories to a larger narrative, supported by the work and its results.
Connect the work globally. Partner with regional comms and our territory leads so we have a clear shared story with locally relevant voices and cultural angles, supported by local examples.
Bring community perspectives and feedback into product communications planning, helping the team understand what resonates, what needs explanation, and where new stories are emerging.
You might thrive in this role if you:
Have experience leading communications for consumer brands, cultural campaigns, creator initiatives, or community programs, with a track record of earning meaningful attention.
Have strong cultural instincts and relationships beyond technology media. You understand what different audiences care about, whom they trust, and where they get their information.
Are an excellent writer and editor who can find the larger story across several moments without losing the details that make each one distinctive.
Bring ideas early, have a clear point of view, and make work stronger through thoughtful collaboration. You can influence a direction while respecting others’ decision-making responsibilities.
Know how to work with community members and creators so their stories feel authentic, reflect their goals, and preserve their voices.
Think beyond announcements. You can build a narrative over months and recognize when there is enough substance for a deeper story.
Combine creative ambition with strong organization and follow-through. You can manage multiple programs, work independently, and adapt quickly as priorities change.
Build trusted relationships across communications, community, marketing, product, and regional teams.
Are curious about AI and how people use it, with a commitment to communicating both its possibilities and limitations accurately.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Product & Research Communications team helps people understand our technology, what it makes possible, and how to use it. We bring new products and research to the world and tell stories about the people making these tools their own.\n\nWe work closely with our Culture & Community Engagement team to connect our products with people’s interests, ambitions, and everyday lives. Together, we help more people discover what they can create, learn, and do with AI—and bring their experiences back into how we communicate.\n\nAbout the Role\n\nWe’re looking for a Community Communications Lead to bring OpenAI’s products closer to communities and help their stories reach a wider audience. Sitting on the Product & Research Communications team, you’ll work hand in hand with the Culture & Community team to shape narratives, develop earned media opportunities, and amplify community-driven stories across organic communications channels.\n\nYou’ll be involved from the beginning of campaigns and community programs, bringing ideas that strengthen the story, cultural relevance, and opportunities for participation. Working closely with Culture & Community Engagement leaders, you’ll contribute communications strategy while respecting their ownership of campaign and creative decisions.\n\nYou’ll also connect individual campaigns, partnerships, and community moments into a broader story that develops over time. You’ll have the judgment to know when the work has earned a larger conversation—and the relationships and storytelling skills to make it happen.\n\nWe’re looking for someone with cultural curiosity, strong editorial taste, initiative, judgment and an entrepreneurial approach. You understand what makes people care and how community trust is built. You keep our claims grounded, can navigate skepticism about AI and understand how a story can invite people to take part.\n\nThis role can be based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Be in the room as we shape the narrative. Help develop the story, cultural angle and earned comms opportunity from the beginning. Bring ideas that make the campaign itself stronger.\n\n - Think beyond a campaign to connect the multiple beats/campaigns into one overarching narrative for our Culture & Community Engagement team that resonates with press and creators. \n\n - Help AI move from subculture into pop and mass culture. Have the instincts and relationships to reach people through sport, music, design, food, fandom, etc. Understand what makes those audiences care and where they get their information. Build relationships with journalists, creators and cultural voices.\n\n - Find the stories inside our communities. Work closely with the community team to surface compelling builders, small businesses, students and unexpected people making the tools their own. Help them tell stories in their own voices, grounded in what they’re trying to achieve.\n\n - Make participation part of the story. A big ambition for us is giving people and communities things to create, learn and do together. Understand how storytelling can invite more people into that experience and how community contributions become the next chapter.\n\n - Sustain an ongoing narrative. Build a rhythm of stories across creator campaigns, community programs and partnerships. Keep the work interesting over months, through earned media and OpenAI’s communications channels.\n\n - Develop pitches, features, spokesperson opportunities, and channel content that connect individual stories to a larger narrative, supported by the work and its results.\n\n - Connect the work globally. Partner with regional comms and our territory leads so we have a clear shared story with locally relevant voices and cultural angles, supported by local examples.\n\n - Bring community perspectives and feedback into product communications planning, helping the team understand what resonates, what needs explanation, and where new stories are emerging.\n\nYou might thrive in this role if you:\n\n - Have experience leading communications for consumer brands, cultural campaigns, creator initiatives, or community programs, with a track record of earning meaningful attention.\n\n - Have strong cultural instincts and relationships beyond technology media. You understand what different audiences care about, whom they trust, and where they get their information.\n\n - Are an excellent writer and editor who can find the larger story across several moments without losing the details that make each one distinctive.\n\n - Bring ideas early, have a clear point of view, and make work stronger through thoughtful collaboration. You can influence a direction while respecting others’ decision-making responsibilities.\n\n - Know how to work with community members and creators so their stories feel authentic, reflect their goals, and preserve their voices.\n\n - Think beyond announcements. You can build a narrative over months and recognize when there is enough substance for a deeper story.\n\n - Combine creative ambition with strong organization and follow-through. You can manage multiple programs, work independently, and adapt quickly as priorities change.\n\n - Build trusted relationships across communications, community, marketing, product, and regional teams.\n\n - Are curious about AI and how people use it, with a commitment to communicating both its possibilities and limitations accurately.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$240K – $266K • Offers Equity","scrapeableCompensationSalarySummary":"$240K - $266K","compensationTiers":[{"id":"a23f6732-86e4-4376-9a90-2b7a14684496","tierSummary":"$240K – $266K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1adf4a34-8d57-4ef1-af92-17c7ca768b06","summary":"$240K – $266K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"id":"1a9e6a01-3d2e-4992-ae8c-f24c245d18b4","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":266000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"72aea491-406c-4a6f-abb4-66115f45d37c","title":"Field Service Engineer ","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T21:27:52.953+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/72aea491-406c-4a6f-abb4-66115f45d37c","applyUrl":"https://jobs.ashbyhq.com/openai/72aea491-406c-4a6f-abb4-66115f45d37c/application","descriptionHtml":"About the Team
OpenAI's infrastructure teams design, build, activate, and operate the critical systems that support large-scale AI compute. Field Service Engineering partners across design, construction, commissioning, site operations, hardware operations, and equipment providers to turn complex infrastructure into safe, reliable, and serviceable systems.
About the Role
We are seeking a senior, field service engineer to build the technical operating model responsible for critical electrical and mechanical infrastructure across our data center portfolio. This is a field-oriented electrical & mechanical engineering role, not a traditional facilities operations position. You will combine deep systems understanding in data center power and cooling systems to aid in SOO, design, maintenance & operability, troubleshooting and other engineering related responsibility around key equipment. The role will include leveraging training and experience to establish standards, develop people, coordinate vendors, and drive issues from design, first principles, first signals through verified resolution. The strongest candidates will have deep expertise in either electrical and mechanical systems and strong working fluency across the other discipline (e.g. controls, business acumen).
Remote - travel 50%
Key Responsibilities
Lead field support for startup, commissioning, troubleshooting, repair, and reliability improvement across critical data center infrastructure.
Serve as the senior technical owner for transformers, switchgear, UPS systems, generators, PDUs, protection and controls, chillers, cooling towers, pumps, CDUs, CRAH units, and associated control systems.
Diagnose complex failures across power, cooling, controls, and hardware interfaces; distinguish symptoms from root causes and drive corrective actions through validation.
Build the field service operating model, including staffing recommendations, coverage, escalation paths, response expectations, spare-parts strategy, documentation, and performance metrics.
Aid in hiring, development, and coaching other field service engineers and technicians while creating a culture of safety, technical rigor, accountability, and continuous learning.
Partner with design, construction, commissioning, site operations, and hardware teams to improve maintainability, readiness, and lifecycle reliability.
Manage OEM and service-provider relationships, technical escalations, repair plans, warranties, and sustained corrective action.
Establish and improve safe work practices, including lockout/tagout, switching and maintenance procedures, MOPs, SOPs, EOPs, and incident response.
Translate field learning into design feedback, preventive maintenance improvements, training, and reusable standards.
Qualifications
8+ years of hands-on experience supporting critical electrical, mechanical, or electromechanical infrastructure in data centers, industrial facilities, utilities, manufacturing, or similarly complex environments.
Deep technical expertise in at least one discipline, electrical or mechanical, with demonstrated ability to troubleshoot across electromechanical and controls boundaries.
Experience building, leading, or materially developing a field engineering, service, maintenance, or technician team.
Demonstrated success leading high-severity troubleshooting, root-cause analysis, corrective action, and reliability improvement.
Ability to read and use one-line diagrams, schematics, P&IDs, sequence-of-operations documents, control diagrams, equipment manuals, and commissioning records.
Strong safety judgment and experience working under formal energization, isolation, maintenance, and change-control procedures.
Clear written and verbal communication with engineers, technicians, vendors, construction teams, and senior stakeholders.
Ability to travel up to 50% and support planned or urgent field activity when required.
Bachelor's degree in engineering or a related technical field, or equivalent practical experience.
Preferred Skills
Experience with hyperscale data centers, high-density compute infrastructure, or other mission-critical environments.
Experience bringing new sites from construction and commissioning into steady-state operations.
Working knowledge of BMS, EPMS, SCADA, PLC, or other infrastructure monitoring and controls platforms.
Experience establishing service programs, readiness criteria, technical training, or fleet-wide reliability standards.
Relevant electrical, mechanical, HVAC, controls, safety, or trade certifications.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's infrastructure teams design, build, activate, and operate the critical systems that support large-scale AI compute. Field Service Engineering partners across design, construction, commissioning, site operations, hardware operations, and equipment providers to turn complex infrastructure into safe, reliable, and serviceable systems.\n\nAbout the Role\n\nWe are seeking a senior, field service engineer to build the technical operating model responsible for critical electrical and mechanical infrastructure across our data center portfolio. This is a field-oriented electrical & mechanical engineering role, not a traditional facilities operations position. You will combine deep systems understanding in data center power and cooling systems to aid in SOO, design, maintenance & operability, troubleshooting and other engineering related responsibility around key equipment. The role will include leveraging training and experience to establish standards, develop people, coordinate vendors, and drive issues from design, first principles, first signals through verified resolution. The strongest candidates will have deep expertise in either electrical and mechanical systems and strong working fluency across the other discipline (e.g. controls, business acumen).\n\nRemote - travel 50%\n\nKey Responsibilities\n\n - Lead field support for startup, commissioning, troubleshooting, repair, and reliability improvement across critical data center infrastructure.\n\n - Serve as the senior technical owner for transformers, switchgear, UPS systems, generators, PDUs, protection and controls, chillers, cooling towers, pumps, CDUs, CRAH units, and associated control systems.\n\n - Diagnose complex failures across power, cooling, controls, and hardware interfaces; distinguish symptoms from root causes and drive corrective actions through validation.\n\n - Build the field service operating model, including staffing recommendations, coverage, escalation paths, response expectations, spare-parts strategy, documentation, and performance metrics.\n\n - Aid in hiring, development, and coaching other field service engineers and technicians while creating a culture of safety, technical rigor, accountability, and continuous learning.\n\n - Partner with design, construction, commissioning, site operations, and hardware teams to improve maintainability, readiness, and lifecycle reliability.\n\n - Manage OEM and service-provider relationships, technical escalations, repair plans, warranties, and sustained corrective action.\n\n - Establish and improve safe work practices, including lockout/tagout, switching and maintenance procedures, MOPs, SOPs, EOPs, and incident response.\n\n - Translate field learning into design feedback, preventive maintenance improvements, training, and reusable standards.\n\nQualifications\n\n - 8+ years of hands-on experience supporting critical electrical, mechanical, or electromechanical infrastructure in data centers, industrial facilities, utilities, manufacturing, or similarly complex environments.\n\n - Deep technical expertise in at least one discipline, electrical or mechanical, with demonstrated ability to troubleshoot across electromechanical and controls boundaries.\n\n - Experience building, leading, or materially developing a field engineering, service, maintenance, or technician team.\n\n - Demonstrated success leading high-severity troubleshooting, root-cause analysis, corrective action, and reliability improvement.\n\n - Ability to read and use one-line diagrams, schematics, P&IDs, sequence-of-operations documents, control diagrams, equipment manuals, and commissioning records.\n\n - Strong safety judgment and experience working under formal energization, isolation, maintenance, and change-control procedures.\n\n - Clear written and verbal communication with engineers, technicians, vendors, construction teams, and senior stakeholders.\n\n - Ability to travel up to 50% and support planned or urgent field activity when required.\n\n - Bachelor's degree in engineering or a related technical field, or equivalent practical experience.\n\nPreferred Skills\n\n - Experience with hyperscale data centers, high-density compute infrastructure, or other mission-critical environments.\n\n - Experience bringing new sites from construction and commissioning into steady-state operations.\n\n - Working knowledge of BMS, EPMS, SCADA, PLC, or other infrastructure monitoring and controls platforms.\n\n - Experience establishing service programs, readiness criteria, technical training, or fleet-wide reliability standards.\n\n - Relevant electrical, mechanical, HVAC, controls, safety, or trade certifications.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$157K – $221K • Offers Equity","scrapeableCompensationSalarySummary":"$157K - $221K","compensationTiers":[{"id":"43265c87-ad22-49f1-b685-91283fce7b53","tierSummary":"$157K – $221K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c0e3ec29-73f0-4d87-b092-4215d389d893","summary":"$157K – $221K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157000,"maxValue":221000},{"id":"217038b9-2834-4e48-b8d3-3e3c36d71d15","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":157000,"maxValue":221000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9f7371c4-e306-4a45-a400-aa2843fabd85","title":"Network Infrastructure Engineer, Global Network Infra (WAN)","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T02:42:10.106+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9f7371c4-e306-4a45-a400-aa2843fabd85","applyUrl":"https://jobs.ashbyhq.com/openai/9f7371c4-e306-4a45-a400-aa2843fabd85/application","descriptionHtml":"About the Team
OpenAI's Global Network Infrastructure team is responsible for building and operating the global network backbone that connects our rapidly expanding compute infrastructure. Our work enables reliable, high-performance connectivity across data centers, cloud service providers, and network points of presence (PoPs), supporting the infrastructure behind OpenAI's research and products.
As OpenAI continues to scale its compute footprint globally, we are expanding our network infrastructure to meet increasing demands for capacity, reliability, and operational efficiency. Our team works across physical network design, carrier connectivity, network deployment, and operational troubleshooting to deliver resilient infrastructure at exceptional scale.
About the Role
We are looking for a hands-on Network Infrastructure Engineer to help design, deploy, activate, and operate OpenAI's global wide area network (WAN) infrastructure.
In this role, you will take direct ownership of bringing new network connectivity online, working closely with fiber providers, cloud service providers, and internal infrastructure teams to establish reliable connectivity across our global backbone.
You will be involved in everything from physical network design and circuit provisioning to troubleshooting complex connectivity issues across Layer 1, Layer 2, and Layer 3. You will play a critical role in expanding our network footprint, bringing new PoPs online, and ensuring that our infrastructure operates reliably as OpenAI continues to grow.
We're looking for engineers who enjoy working close to the infrastructure, thrive on solving difficult networking problems, and bring an automation-first mindset to scaling network operations.
In This Role, You Will:
Design, deploy, and support WAN infrastructure across data centers, network PoPs, and cloud connectivity environments.
Own the end-to-end activation and turn-up of network circuits, working directly with fiber carriers and cloud service providers to establish and validate connectivity.
Troubleshoot complex network issues across physical, Layer 2, and Layer 3 infrastructure, including optical signal problems, FEC errors, routing issues, and connectivity failures.
Diagnose and isolate network failures across carrier, cloud provider, and internal infrastructure boundaries, driving issues through resolution.
Contribute to physical network infrastructure design, including port mappings, fiber and cable layouts, optical distribution frames (ODFs), and connectivity planning.
Monitor network health, circuit utilization, and performance to proactively identify capacity constraints and reliability risks.
Build automation and tooling to streamline network provisioning, deployment validation, troubleshooting, and operational workflows.
Collaborate with network engineering, data center infrastructure, and external service providers to support the expansion of OpenAI's global backbone.
Participate in an on-call rotation to maintain the reliability and availability of critical network infrastructure.
You Might Thrive in This Role If You:
Have hands-on experience deploying, activating, and troubleshooting WAN circuits with telecommunications carriers, fiber providers, or cloud service providers.
Have a strong understanding of networking fundamentals, including optical networking, Ethernet, TCP/IP, BGP, and Layer 2/3 connectivity.
Are comfortable debugging network issues across multiple layers, from physical fiber connectivity and optical errors to routing and traffic forwarding.
Have experience working with data center networking, carrier infrastructure, cloud interconnects, or large-scale WAN environments.
Understand physical network infrastructure concepts such as fiber cabling, port mappings, optical distribution frames, and network equipment connectivity.
Can independently investigate ambiguous connectivity problems, isolate root causes, and work across internal and external teams to restore service.
Have experience with scripting or automation tools and are motivated to reduce manual work through repeatable, scalable processes.
Enjoy working directly with infrastructure and take pride in owning technical problems from initial deployment through operational resolution.
Thrive in a fast-moving environment where infrastructure requirements evolve rapidly and engineering decisions have a direct impact on global scale.
Nice to Have
Experience building or operating large-scale backbone networks, hyperscale data center networks, or cloud provider interconnect infrastructure.
Familiarity with optical transport technologies, network telemetry, and advanced troubleshooting of physical network links.
Experience automating network operations using Python, Go, or infrastructure automation frameworks.
Experience deploying new network PoPs or supporting large-scale network expansion projects.
Experience collaborating with carriers, colocation providers, and cloud networking teams on complex connectivity deployments.
Why This Role Matters
OpenAI's ability to advance AI research and deliver products at global scale depends on reliable, high-performance infrastructure.
As a member of the Global Network Infrastructure team, you will help build the connectivity foundation supporting some of the world's most demanding compute environments. Your work will directly contribute to expanding OpenAI's global network footprint, bringing critical infrastructure online, and ensuring the reliability of the systems powering frontier AI.
This is an opportunity to work on challenging infrastructure problems, take meaningful ownership of global network deployments, and help shape the next generation of OpenAI's network backbone.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Global Network Infrastructure team is responsible for building and operating the global network backbone that connects our rapidly expanding compute infrastructure. Our work enables reliable, high-performance connectivity across data centers, cloud service providers, and network points of presence (PoPs), supporting the infrastructure behind OpenAI's research and products.\n\nAs OpenAI continues to scale its compute footprint globally, we are expanding our network infrastructure to meet increasing demands for capacity, reliability, and operational efficiency. Our team works across physical network design, carrier connectivity, network deployment, and operational troubleshooting to deliver resilient infrastructure at exceptional scale.\n\nAbout the Role\n\nWe are looking for a hands-on Network Infrastructure Engineer to help design, deploy, activate, and operate OpenAI's global wide area network (WAN) infrastructure.\n\nIn this role, you will take direct ownership of bringing new network connectivity online, working closely with fiber providers, cloud service providers, and internal infrastructure teams to establish reliable connectivity across our global backbone.\n\nYou will be involved in everything from physical network design and circuit provisioning to troubleshooting complex connectivity issues across Layer 1, Layer 2, and Layer 3. You will play a critical role in expanding our network footprint, bringing new PoPs online, and ensuring that our infrastructure operates reliably as OpenAI continues to grow.\n\nWe're looking for engineers who enjoy working close to the infrastructure, thrive on solving difficult networking problems, and bring an automation-first mindset to scaling network operations.\n\nIn This Role, You Will:\n\n - Design, deploy, and support WAN infrastructure across data centers, network PoPs, and cloud connectivity environments.\n\n - Own the end-to-end activation and turn-up of network circuits, working directly with fiber carriers and cloud service providers to establish and validate connectivity.\n\n - Troubleshoot complex network issues across physical, Layer 2, and Layer 3 infrastructure, including optical signal problems, FEC errors, routing issues, and connectivity failures.\n\n - Diagnose and isolate network failures across carrier, cloud provider, and internal infrastructure boundaries, driving issues through resolution.\n\n - Contribute to physical network infrastructure design, including port mappings, fiber and cable layouts, optical distribution frames (ODFs), and connectivity planning.\n\n - Monitor network health, circuit utilization, and performance to proactively identify capacity constraints and reliability risks.\n\n - Build automation and tooling to streamline network provisioning, deployment validation, troubleshooting, and operational workflows.\n\n - Collaborate with network engineering, data center infrastructure, and external service providers to support the expansion of OpenAI's global backbone.\n\n - Participate in an on-call rotation to maintain the reliability and availability of critical network infrastructure.\n\nYou Might Thrive in This Role If You:\n\n - Have hands-on experience deploying, activating, and troubleshooting WAN circuits with telecommunications carriers, fiber providers, or cloud service providers.\n\n - Have a strong understanding of networking fundamentals, including optical networking, Ethernet, TCP/IP, BGP, and Layer 2/3 connectivity.\n\n - Are comfortable debugging network issues across multiple layers, from physical fiber connectivity and optical errors to routing and traffic forwarding.\n\n - Have experience working with data center networking, carrier infrastructure, cloud interconnects, or large-scale WAN environments.\n\n - Understand physical network infrastructure concepts such as fiber cabling, port mappings, optical distribution frames, and network equipment connectivity.\n\n - Can independently investigate ambiguous connectivity problems, isolate root causes, and work across internal and external teams to restore service.\n\n - Have experience with scripting or automation tools and are motivated to reduce manual work through repeatable, scalable processes.\n\n - Enjoy working directly with infrastructure and take pride in owning technical problems from initial deployment through operational resolution.\n\n - Thrive in a fast-moving environment where infrastructure requirements evolve rapidly and engineering decisions have a direct impact on global scale.\n\nNice to Have\n\n - Experience building or operating large-scale backbone networks, hyperscale data center networks, or cloud provider interconnect infrastructure.\n\n - Familiarity with optical transport technologies, network telemetry, and advanced troubleshooting of physical network links.\n\n - Experience automating network operations using Python, Go, or infrastructure automation frameworks.\n\n - Experience deploying new network PoPs or supporting large-scale network expansion projects.\n\n - Experience collaborating with carriers, colocation providers, and cloud networking teams on complex connectivity deployments.\n\nWhy This Role Matters\n\nOpenAI's ability to advance AI research and deliver products at global scale depends on reliable, high-performance infrastructure.\n\nAs a member of the Global Network Infrastructure team, you will help build the connectivity foundation supporting some of the world's most demanding compute environments. Your work will directly contribute to expanding OpenAI's global network footprint, bringing critical infrastructure online, and ensuring the reliability of the systems powering frontier AI.\n\nThis is an opportunity to work on challenging infrastructure problems, take meaningful ownership of global network deployments, and help shape the next generation of OpenAI's network backbone.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"eea0eb81-60a9-4103-b7e5-cece137eb256","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3cabf7c0-4abb-4e79-b3c3-ca0dbddd0a2e","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"b5750150-2b83-466a-bcdd-d02d66e69bae","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"3942de32-739a-409a-841c-828af04bad83","title":"Content Designer","department":"Product Design","team":"Product Design","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T22:43:21.681+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/3942de32-739a-409a-841c-828af04bad83","applyUrl":"https://jobs.ashbyhq.com/openai/3942de32-739a-409a-841c-828af04bad83/application","descriptionHtml":"About the team
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We serve a diverse audience of users who are already using ChatGPT daily in their lives and work.
We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.
About the role
We’re looking for a Content Designer to join OpenAI’s Content Design team, bringing deep expertise in prompt engineering and AI evaluation alongside strong content design craft and product judgment.
You’ll combine editorial judgment, product strategy, and technical implementation to build prompts, evaluations, and tools that help us create and improve content and messaging at scale. Your primary focus will be experiences that help people discover ChatGPT’s value, get started, and stay engaged—including notifications—with contributions to broader Content Design work as team needs evolve.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Shape content strategy for experiences that help people discover ChatGPT’s value, get started, and return to meaningful uses of the product.
Design, implement, and iterate on prompt frameworks that guide AI-generated product content and messaging.
Define content quality standards and build evaluation systems, datasets, and reviewer guidance that combine human judgment with automated assessments.
Shape tools and workflows for generating, reviewing, and improving content across experiments and product experiences.
Analyze model outputs and evaluation results to diagnose problems and improve content systems as models, products, and user needs evolve.
Partner with product, engineering, design, research, and data science to connect content quality with user understanding, trust, engagement, and retention.
Document reusable approaches and coach other Content Designers in developing prompts, defining evaluation criteria, and interpreting results.
You might thrive in this role if you:
Bring 5+ years of experience in content design, content engineering, or a related discipline, with a track record of delivering work across complex product areas.
Have hands-on experience developing prompts for shipped generative AI experiences and understand model capabilities, limitations, and failure patterns.
Have designed and implemented content evaluation frameworks—and validated how reliably they assess quality.
Have hands-on experience using code and APIs to build repeatable generation and evaluation workflows, and can partner with Engineering to integrate them into production.
Bring strong writing, editorial judgment, and content strategy skills that you can apply across product experiences.
Can turn qualitative and quantitative evidence into clear recommendations and demonstrate how your work improved content quality, team effectiveness, or product outcomes.
Collaborate effectively across technical and nontechnical teams, bringing structure and clarity to ambiguous problems and evolving requirements.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We serve a diverse audience of users who are already using ChatGPT daily in their lives and work.\n\nWe seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.\n\nAbout the role\n\nWe’re looking for a Content Designer to join OpenAI’s Content Design team, bringing deep expertise in prompt engineering and AI evaluation alongside strong content design craft and product judgment.\n\nYou’ll combine editorial judgment, product strategy, and technical implementation to build prompts, evaluations, and tools that help us create and improve content and messaging at scale. Your primary focus will be experiences that help people discover ChatGPT’s value, get started, and stay engaged—including notifications—with contributions to broader Content Design work as team needs evolve.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Shape content strategy for experiences that help people discover ChatGPT’s value, get started, and return to meaningful uses of the product.\n\n - Design, implement, and iterate on prompt frameworks that guide AI-generated product content and messaging.\n\n - Define content quality standards and build evaluation systems, datasets, and reviewer guidance that combine human judgment with automated assessments.\n\n - Shape tools and workflows for generating, reviewing, and improving content across experiments and product experiences.\n\n - Analyze model outputs and evaluation results to diagnose problems and improve content systems as models, products, and user needs evolve.\n\n - Partner with product, engineering, design, research, and data science to connect content quality with user understanding, trust, engagement, and retention.\n\n - Document reusable approaches and coach other Content Designers in developing prompts, defining evaluation criteria, and interpreting results.\n\nYou might thrive in this role if you:\n\n - Bring 5+ years of experience in content design, content engineering, or a related discipline, with a track record of delivering work across complex product areas.\n\n - Have hands-on experience developing prompts for shipped generative AI experiences and understand model capabilities, limitations, and failure patterns.\n\n - Have designed and implemented content evaluation frameworks—and validated how reliably they assess quality.\n\n - Have hands-on experience using code and APIs to build repeatable generation and evaluation workflows, and can partner with Engineering to integrate them into production.\n\n - Bring strong writing, editorial judgment, and content strategy skills that you can apply across product experiences.\n\n - Can turn qualitative and quantitative evidence into clear recommendations and demonstrate how your work improved content quality, team effectiveness, or product outcomes.\n\n - Collaborate effectively across technical and nontechnical teams, bringing structure and clarity to ambiguous problems and evolving requirements.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $318K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $318K","compensationTiers":[{"id":"83a33834-4e6c-4fbd-b4c4-103311d9c3c3","tierSummary":"$287K – $318K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4ca95607-30d0-470a-9f33-9dd47bf39849","summary":"$287K – $318K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"id":"bf1361fc-32b1-4fe1-bc3f-8b9b7251472f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":318000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5dce6671-9aa8-4c49-b263-b175a2a927f8","title":"Applied Data Scientist, Personalization & Machine Learning","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-15T01:07:39.592+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5dce6671-9aa8-4c49-b263-b175a2a927f8","applyUrl":"https://jobs.ashbyhq.com/openai/5dce6671-9aa8-4c49-b263-b175a2a927f8/application","descriptionHtml":"About the Team
We work across product, growth, and monetization to help people get more value from OpenAI’s products. We identify opportunities for machine learning, build and test early solutions, and partner with engineering and product to bring successful approaches into production.
About the Role
We’re looking for a data scientist who can enter an unfamiliar product area, find a useful ML application, and turn it into a working product intervention. You will own the work from problem definition and data preparation through modeling, experimentation, and launch evaluation.
Projects will include personalization, next-best-action recommendations, lifecycle management, promotion targeting, and models of retention and customer lifetime value. You will help identify opportunities, build proofs of concept, evaluate, and iterate.
In this role, you will:
Identify opportunities with product and business partners, define the decision a model will inform, and prioritize work by user value, feasibility, and expected impact.
Build datasets, features, reproducible training workflows, and models. You’ll use a combination of tools appropriate to the task at hand.
Translate predictions into product actions. Design experiments and use causal reasoning to establish whether those actions improve user and business outcomes.
Partner with engineers on integration, serving or batch scoring, monitoring, and rollout. Stay involved through launch and iteration.
Explain results and limitations clearly, document decisions, and build reusable methods that other teams can adopt.
You might thrive in this role if you:
Have built and evaluated applied ML systems that influenced a product or business decision, with clear ownership of the modeling work.
Write effective Python and SQL and can investigate imperfect data, debug models, and make pragmatic implementation choices.
Build and schedule production scoring pipelines using dbt, airflow, and flyte.
Understand supervised learning, evaluation, experimentation, and the difference between predicting an outcome and changing it.
Can scope ambiguous problems, work across disciplines, and explain technical tradeoffs to colleagues with different backgrounds.
Are motivated by helping people use AI effectively and by learning unfamiliar product domains.
Are excited to take on challenging, impactful ML problems across multiple areas.
Have experience with recommendation systems, personalization, growth, retention, lifetime value, or treatment-effect modeling would be useful. We welcome candidates whose relevant experience comes from other domains.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nWe work across product, growth, and monetization to help people get more value from OpenAI’s products. We identify opportunities for machine learning, build and test early solutions, and partner with engineering and product to bring successful approaches into production.\n\nAbout the Role\n\nWe’re looking for a data scientist who can enter an unfamiliar product area, find a useful ML application, and turn it into a working product intervention. You will own the work from problem definition and data preparation through modeling, experimentation, and launch evaluation.\n\nProjects will include personalization, next-best-action recommendations, lifecycle management, promotion targeting, and models of retention and customer lifetime value. You will help identify opportunities, build proofs of concept, evaluate, and iterate.\n\nIn this role, you will:\n\n - Identify opportunities with product and business partners, define the decision a model will inform, and prioritize work by user value, feasibility, and expected impact.\n\n - Build datasets, features, reproducible training workflows, and models. You’ll use a combination of tools appropriate to the task at hand. \n\n - Translate predictions into product actions. Design experiments and use causal reasoning to establish whether those actions improve user and business outcomes.\n\n - Partner with engineers on integration, serving or batch scoring, monitoring, and rollout. Stay involved through launch and iteration.\n\n - Explain results and limitations clearly, document decisions, and build reusable methods that other teams can adopt.\n\nYou might thrive in this role if you:\n\n - Have built and evaluated applied ML systems that influenced a product or business decision, with clear ownership of the modeling work.\n\n - Write effective Python and SQL and can investigate imperfect data, debug models, and make pragmatic implementation choices. \n\n - Build and schedule production scoring pipelines using dbt, airflow, and flyte.\n\n - Understand supervised learning, evaluation, experimentation, and the difference between predicting an outcome and changing it.\n\n - Can scope ambiguous problems, work across disciplines, and explain technical tradeoffs to colleagues with different backgrounds.\n\n - Are motivated by helping people use AI effectively and by learning unfamiliar product domains.\n\n - Are excited to take on challenging, impactful ML problems across multiple areas.\n\n - Have experience with recommendation systems, personalization, growth, retention, lifetime value, or treatment-effect modeling would be useful. We welcome candidates whose relevant experience comes from other domains.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"f7019e5e-f746-40f5-a07e-4f9272f91d23","tierSummary":"$347K – $445K","title":"Zone A","additionalInformation":null,"components":[{"id":"4753ac84-2bff-4b98-804d-87bb9026e08a","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000}]}},{"id":"cf0516c9-5227-4d7c-a8e9-219a4ac52422","title":"Head of Performance Marketing","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T15:32:08.360+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cf0516c9-5227-4d7c-a8e9-219a4ac52422","applyUrl":"https://jobs.ashbyhq.com/openai/cf0516c9-5227-4d7c-a8e9-219a4ac52422/application","descriptionHtml":"About the Team
The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative engineering. We blend the best of human ingenuity and creativity, with deep technical and quantitative expertise.
About the Role
We are hiring a Head of Performance Marketing to lead global paid media and investment allocation across products, audiences, and markets. You will build a global team, partnering closely with product, engineering, data science, and creative to build durable user and revenue growth strategies. Incrementality and marginal returns will guide your investment framework, delivering growth within clear economic guardrails.
This is a hands-on leadership role. You will bring expert campaign and measurement judgment while rethinking how performance marketing operates with AI, automation, and agents. You will both need to IC and build a team already operating at massive scale. Working across technical, product, creative, and finance teams, you will build systems that turn experimentation into better execution and sustained growth.
In this role, you will:
Set the global performance-marketing strategy and operating model, allocating investment based on incremental impact and marginal returns.
Build and develop a global team with deep channel expertise and clear accountability for results.
Work directly on campaign strategy and execution, diagnosing performance across audiences, creative, bidding, and pacing.
Partner with Data Science, Analytics, Growth Product, and Finance to measure incremental growth, establish economic guardrails, and guide forecasting and investment decisions.
Build AI-powered workflows and agents for creative testing, campaign creation, optimization, and analysis, with rigorous evaluation and human accountability.
Partner with Product Marketing, Creative, and Product to translate audience insights and product priorities into effective campaigns.
Coordinate with the Brand media strategy and planning leader to align execution and share learning across Brand and Growth. You will both need to optimize the ‘overall’ media allocation (i.e. “Brand plus Performance”) intelligently.
Drive the partnership with our biggest ad platform partners (e.g. Google, Meta et al) to stay on the cutting edge of performance, and shape their roadmap to drive innovation.
You might thrive in this role if you have:
A track record of scaling performance marketing across channels and markets, delivering incremental user and revenue growth.
Experience building global teams while staying close to campaign execution and technical detail.
Deep paid-media expertise across audience strategy, creative testing, bidding, pacing, and optimization.
Strong judgment in incrementality, experimentation, attribution, and customer economics, with experience translating findings into investment decisions.
Experience personally building or deploying AI workflows and automation, including evaluating results and managing failures.
The technical fluency and communication skills to influence senior stakeholders across Engineering, Product, Data Science, Creative, and Finance.
A practical leadership style: you can set long-term direction, investigate problems, and build better ways to work.
Experience managing strategic media-platform partnerships, commercial negotiations, and measurement integrations.
An ability to, and desire to continue to, operate in the fastest moving environment in the world right now.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative engineering. We blend the best of human ingenuity and creativity, with deep technical and quantitative expertise.\n\nAbout the Role\n\nWe are hiring a Head of Performance Marketing to lead global paid media and investment allocation across products, audiences, and markets. You will build a global team, partnering closely with product, engineering, data science, and creative to build durable user and revenue growth strategies. Incrementality and marginal returns will guide your investment framework, delivering growth within clear economic guardrails.\n\nThis is a hands-on leadership role. You will bring expert campaign and measurement judgment while rethinking how performance marketing operates with AI, automation, and agents. You will both need to IC and build a team already operating at massive scale. Working across technical, product, creative, and finance teams, you will build systems that turn experimentation into better execution and sustained growth.\n\nIn this role, you will:\n\n - Set the global performance-marketing strategy and operating model, allocating investment based on incremental impact and marginal returns.\n\n - Build and develop a global team with deep channel expertise and clear accountability for results.\n\n - Work directly on campaign strategy and execution, diagnosing performance across audiences, creative, bidding, and pacing.\n\n - Partner with Data Science, Analytics, Growth Product, and Finance to measure incremental growth, establish economic guardrails, and guide forecasting and investment decisions.\n\n - Build AI-powered workflows and agents for creative testing, campaign creation, optimization, and analysis, with rigorous evaluation and human accountability.\n\n - Partner with Product Marketing, Creative, and Product to translate audience insights and product priorities into effective campaigns.\n\n - Coordinate with the Brand media strategy and planning leader to align execution and share learning across Brand and Growth. You will both need to optimize the ‘overall’ media allocation (i.e. “Brand plus Performance”) intelligently.\n\n - Drive the partnership with our biggest ad platform partners (e.g. Google, Meta et al) to stay on the cutting edge of performance, and shape their roadmap to drive innovation.\n\nYou might thrive in this role if you have:\n\n - A track record of scaling performance marketing across channels and markets, delivering incremental user and revenue growth.\n\n - Experience building global teams while staying close to campaign execution and technical detail.\n\n - Deep paid-media expertise across audience strategy, creative testing, bidding, pacing, and optimization.\n\n - Strong judgment in incrementality, experimentation, attribution, and customer economics, with experience translating findings into investment decisions.\n\n - Experience personally building or deploying AI workflows and automation, including evaluating results and managing failures.\n\n - The technical fluency and communication skills to influence senior stakeholders across Engineering, Product, Data Science, Creative, and Finance.\n\n - A practical leadership style: you can set long-term direction, investigate problems, and build better ways to work.\n\n - Experience managing strategic media-platform partnerships, commercial negotiations, and measurement integrations.\n\n - An ability to, and desire to continue to, operate in the fastest moving environment in the world right now.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"fbe8058a-7c95-486e-a650-6813449f86f0","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"adf6c0bc-f18a-472f-9618-5321ac6b7128","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"11e7af1d-7a8c-431f-8310-e23b2013df55","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000}]}},{"id":"5f3a3325-bc3c-4f92-8456-f22add6fe52b","title":"Industry & Experiential Marketing Lead, Ads","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-11-04T04:56:05.060+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5f3a3325-bc3c-4f92-8456-f22add6fe52b","applyUrl":"https://jobs.ashbyhq.com/openai/5f3a3325-bc3c-4f92-8456-f22add6fe52b/application","descriptionHtml":"About the Role
We are hiring an Industry & Experiential Marketing Lead to build OpenAI’s presence and relationships across the global advertising industry. You will shape how we engage industry organizations, and influential marketing leaders, creating programs and experiences that build understanding, trust, and demand for OpenAI’s advertising solutions.
Reporting to the Head of Global Large Advertiser Marketing, you will define our industry engagement strategy, develop strategic relationships, and lead our participation in the moments that matter most to the advertising community. Your remit will span industry partnerships, conferences, executive programs, experiential activations, and research and content developed with industry partners.
You will work closely with Sales, Communications, Customer Marketing, and Content & Solutions Marketing, partnering with OpenAI’s centralized Events & Experiences team on production and delivery. This role requires a leader who can set a global strategy, build a function, and personally drive its most important programs.
Define the global industry engagement strategy. Identify the organizations, communities, leaders, and moments that can most effectively advance advertiser understanding, credibility, and adoption.
Build strategic industry relationships. Lead relationships with advertising trade associations, professional communities, event organizers, and other industry partners; develop joint programs with clear value for OpenAI and the industry.
Own the advertising industry events portfolio. Prioritize conferences, sponsorships, speaking opportunities, and activations based on audience relevance, business objectives, and investment.
Create distinctive experiences. Develop executive gatherings, industry forums, roundtables, and other formats that bring OpenAI’s advertising story to life and deepen relationships with advertisers and agencies.
Lead program strategy and execution. Set objectives, audience strategy, programming, creative briefs, and engagement plans, partnering with the centralized Events & Experiences team on production and delivery.
Develop thought leadership partnerships. Collaborate with industry organizations and internal teams to identify research, insights, and content opportunities that address meaningful advertiser questions.
Shape executive participation. Partner with Communications and senior leaders on relevant speaking opportunities, session concepts, and preparation.
Connect engagement to commercial outcomes. Work with Sales and Vertical Marketing on customer participation, meeting programs, and follow-up that extend the value of each experience.
Build and lead the function. Manage external partners, and establish priorities, budgets, and ways of working.
10+ years of experience in B2B marketing, advertising industry marketing, experiential marketing, strategic partnerships, or related roles.
Strong understanding of the advertising ecosystem, including enterprise advertisers, agencies, industry organizations, and the factors that influence media investment.
A track record of developing industry partnerships and delivering programs or experiences that advance customer relationships and business objectives.
Experience leading complex programs with Sales, Communications, creative teams, event production teams, and external partners.
Strong strategic and creative judgment, with the ability to turn business priorities into compelling programming and experiences.
Excellent communication and relationship-building skills, including experience working with senior executives and external industry leaders.
Ability to prioritize in a fast-moving environment, make decisions with incomplete information, and move comfortably between strategy and hands-on execution.
Experience establishing success measures and using results to improve programs and guide investment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nWe are hiring an Industry & Experiential Marketing Lead to build OpenAI’s presence and relationships across the global advertising industry. You will shape how we engage industry organizations, and influential marketing leaders, creating programs and experiences that build understanding, trust, and demand for OpenAI’s advertising solutions.\n\nReporting to the Head of Global Large Advertiser Marketing, you will define our industry engagement strategy, develop strategic relationships, and lead our participation in the moments that matter most to the advertising community. Your remit will span industry partnerships, conferences, executive programs, experiential activations, and research and content developed with industry partners.\n\nYou will work closely with Sales, Communications, Customer Marketing, and Content & Solutions Marketing, partnering with OpenAI’s centralized Events & Experiences team on production and delivery. This role requires a leader who can set a global strategy, build a function, and personally drive its most important programs.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Define the global industry engagement strategy. Identify the organizations, communities, leaders, and moments that can most effectively advance advertiser understanding, credibility, and adoption.\n\n - Build strategic industry relationships. Lead relationships with advertising trade associations, professional communities, event organizers, and other industry partners; develop joint programs with clear value for OpenAI and the industry.\n\n - Own the advertising industry events portfolio. Prioritize conferences, sponsorships, speaking opportunities, and activations based on audience relevance, business objectives, and investment.\n\n - Create distinctive experiences. Develop executive gatherings, industry forums, roundtables, and other formats that bring OpenAI’s advertising story to life and deepen relationships with advertisers and agencies.\n\n - Lead program strategy and execution. Set objectives, audience strategy, programming, creative briefs, and engagement plans, partnering with the centralized Events & Experiences team on production and delivery.\n\n - Develop thought leadership partnerships. Collaborate with industry organizations and internal teams to identify research, insights, and content opportunities that address meaningful advertiser questions.\n\n - Shape executive participation. Partner with Communications and senior leaders on relevant speaking opportunities, session concepts, and preparation.\n\n - Connect engagement to commercial outcomes. Work with Sales and Vertical Marketing on customer participation, meeting programs, and follow-up that extend the value of each experience.\n\n - Build and lead the function. Manage external partners, and establish priorities, budgets, and ways of working.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - 10+ years of experience in B2B marketing, advertising industry marketing, experiential marketing, strategic partnerships, or related roles.\n\n - Strong understanding of the advertising ecosystem, including enterprise advertisers, agencies, industry organizations, and the factors that influence media investment.\n\n - A track record of developing industry partnerships and delivering programs or experiences that advance customer relationships and business objectives.\n\n - Experience leading complex programs with Sales, Communications, creative teams, event production teams, and external partners.\n\n - Strong strategic and creative judgment, with the ability to turn business priorities into compelling programming and experiences.\n\n - Excellent communication and relationship-building skills, including experience working with senior executives and external industry leaders.\n\n - Ability to prioritize in a fast-moving environment, make decisions with incomplete information, and move comfortably between strategy and hands-on execution.\n\n - Experience establishing success measures and using results to improve programs and guide investment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$227K – $252K • Offers Equity","scrapeableCompensationSalarySummary":"$227K - $252K","compensationTiers":[{"id":"8bf2f83f-ba73-4e4c-ab84-21adfa76d534","tierSummary":"$227K – $252K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"dc2b5c3e-36b6-47a9-9e8b-85ef8ed3274a","summary":"$227K – $252K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000},{"id":"6b77a2bc-4a6c-4113-962e-acf25f56b66a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0fca3b36-8aaa-491a-be87-09efacfeca5e","title":"Sourcing Manager, Core Products","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-06T21:02:17.892+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0fca3b36-8aaa-491a-be87-09efacfeca5e","applyUrl":"https://jobs.ashbyhq.com/openai/0fca3b36-8aaa-491a-be87-09efacfeca5e/application","descriptionHtml":"OpenAI Finance helps ensure the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team enables OpenAI to scale responsibly, securely, and at speed by helping teams choose the right external partners, structure strong commercial agreements, and build resilient supplier ecosystems. We work at the intersection of innovation and execution, partnering closely with product and engineering leaders across the company to turn rapidly evolving needs into scalable, compliant, and economically sound solutions.
About the Role
We are hiring a Sourcing Manager to keep vendor and partnership workflows moving from intake through onboarding, review and approval. You will coordinate a portfolio of agreed sourcing requests across multiple OpenAI product areas, bringing structure, accuracy and dependable follow-through.
You will work with senior sourcing owners and cross-functional partners. Senior owners retain responsibility for strategic supplier selection, negotiations and sensitive commercial or data-rights decisions.
Run high-velocity, mid-complexity deals end-to-end: from vendor strategy and RFPs through negotiation, security review, contracting, and go-live.
Coordinate supplier onboarding, collect required documents and track dependencies through completion.
Drive approval follow-through with Legal, Security, Privacy, Finance and other reviewers.
Partner with Product and Engineering to ensure external vendors can support new product launches without blocking delivery or increasing risk.
Structure contracts and pricing models that preserve optionality, support rapid scaling, and minimize long-term lock-in and switching costs.
Maintain accurate deal records, status updates, decisions and next actions.
Support sourcing requests, renewals, evaluations and change orders.
Act as the control plane between fast-moving product teams and external dependencies, ensuring speed without sacrificing governance, compliance, or economics.
5+ year experience leading technology partnerships, sourcing, or commercial negotiations in a high-growth, product-driven environment.
Strong cross-functional leadership—able to align Product, Engineering, Legal, Security, and Finance around complex, high-stakes decisions.
Comfort operating in regulated or high-risk domains (payments, identity, data, financial or health-adjacent infrastructure).
A track record of negotiating commercial, technical, and data-driven agreements with technology vendors.
The ability to move fast in ambiguity while maintaining commercial discipline, compliance, and risk awareness.
Strong analytical skills to evaluate pricing models, volume ramps, FX exposure, and vendor risk in the context of revenue and product growth.
An ownership mindset—you independently drive deals, resolve blockers, and close outcomes that materially impact product launches and revenue.
A desire to accelerate OpenAI’s mission by enabling better vendor partnerships, faster launches, and more effective execution at scale.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI Finance helps ensure the organization is positioned for long-term success as we pursue our mission. The Strategic Sourcing & Procurement team enables OpenAI to scale responsibly, securely, and at speed by helping teams choose the right external partners, structure strong commercial agreements, and build resilient supplier ecosystems. We work at the intersection of innovation and execution, partnering closely with product and engineering leaders across the company to turn rapidly evolving needs into scalable, compliant, and economically sound solutions.\n\n\n\nAbout the Role\n\nWe are hiring a Sourcing Manager to keep vendor and partnership workflows moving from intake through onboarding, review and approval. You will coordinate a portfolio of agreed sourcing requests across multiple OpenAI product areas, bringing structure, accuracy and dependable follow-through.\n\n\nYou will work with senior sourcing owners and cross-functional partners. Senior owners retain responsibility for strategic supplier selection, negotiations and sensitive commercial or data-rights decisions.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Run high-velocity, mid-complexity deals end-to-end: from vendor strategy and RFPs through negotiation, security review, contracting, and go-live.\n\n - Coordinate supplier onboarding, collect required documents and track dependencies through completion.\n\n - Drive approval follow-through with Legal, Security, Privacy, Finance and other reviewers.\n\n - Partner with Product and Engineering to ensure external vendors can support new product launches without blocking delivery or increasing risk.\n\n - Structure contracts and pricing models that preserve optionality, support rapid scaling, and minimize long-term lock-in and switching costs.\n\n - Maintain accurate deal records, status updates, decisions and next actions.\n\n - Support sourcing requests, renewals, evaluations and change orders.\n\n - Act as the control plane between fast-moving product teams and external dependencies, ensuring speed without sacrificing governance, compliance, or economics.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - 5+ year experience leading technology partnerships, sourcing, or commercial negotiations in a high-growth, product-driven environment.\n\n - Strong cross-functional leadership—able to align Product, Engineering, Legal, Security, and Finance around complex, high-stakes decisions.\n\n - Comfort operating in regulated or high-risk domains (payments, identity, data, financial or health-adjacent infrastructure).\n\n - A track record of negotiating commercial, technical, and data-driven agreements with technology vendors.\n\n - The ability to move fast in ambiguity while maintaining commercial discipline, compliance, and risk awareness.\n\n - Strong analytical skills to evaluate pricing models, volume ramps, FX exposure, and vendor risk in the context of revenue and product growth.\n\n - An ownership mindset—you independently drive deals, resolve blockers, and close outcomes that materially impact product launches and revenue.\n\n - A desire to accelerate OpenAI’s mission by enabling better vendor partnerships, faster launches, and more effective execution at scale.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $205K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $205K","compensationTiers":[{"id":"fedcb6a5-1f19-4b86-a88a-bd4b110fdb6a","tierSummary":"$185K – $205K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"2afad9ce-012e-46f5-b4bf-b00e1ee4ba70","summary":"$185K – $205K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":205000},{"id":"556d5e68-67a2-4db2-8158-2a1fd54a35de","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":205000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c033c8a7-88bb-44d1-b299-2fd420be5f57","title":"Content & Solutions Marketing Lead, Ads","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T04:46:57.355+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c033c8a7-88bb-44d1-b299-2fd420be5f57","applyUrl":"https://jobs.ashbyhq.com/openai/c033c8a7-88bb-44d1-b299-2fd420be5f57/application","descriptionHtml":"We are hiring a Content & Solutions Marketing Lead to define how OpenAI communicates the value of its advertising solutions to enterprise advertisers and agencies. You will build the narratives, content, customer proof, sales tools, and educational programs that help marketers understand the opportunity, make informed investment decisions, and achieve results.
Reporting to the Head of Global Large Advertiser Marketing, you will lead a function spanning enterprise advertising positioning and messaging, thought leadership, solutions storytelling, sales enablement, and customer education. You will translate product capabilities, customer insights, and performance evidence into clear, compelling materials for marketing leaders, media decision-makers, and the teams supporting them.
You will partner closely with Sales, Communications, Product Marketing, and Customer Marketing to create a consistent story across the customer journey. This role requires a strategic leader and exceptional storyteller who can build a scalable content operation while personally developing its most important narratives and materials.
Develop the enterprise advertising narrative. Own audience-specific positioning and messaging for enterprise advertisers and agencies, partnering with Product Marketing and Communications to ensure accuracy and consistency.
Define the content strategy. Establish editorial priorities, formats, and distribution plans that address customer needs from initial awareness through evaluation, adoption, and growth.
Build solutions narratives. Translate advertising capabilities into clear customer use cases, business benefits, and practical guidance tailored to advertiser objectives and agency needs.
Create compelling thought leadership. Develop perspectives, executive presentations, research-based content, and other materials that help marketers understand the evolving role of AI in advertising.
Build customer proof. Partner with Customer Marketing, Sales, and measurement teams to identify results and develop case studies, testimonials, and evidence that substantiate our advertising story.
Equip Sales to communicate value. Own the marketing content supporting advertiser and agency conversations, including core pitch narratives, presentations, solution briefs, playbooks, and objection-handling materials.
Develop scaled customer education. Create educational content and programs—including webinars, video, guides, and learning resources—that help advertisers and agencies build confidence and use OpenAI’s advertising solutions effectively.
Establish a scalable content operation. Build processes for briefing, creation, review, localization, distribution, and maintenance so content remains accurate, accessible, and current.
Measure and improve impact. Partner with Strategy & Operations to evaluate content engagement, seller usage, customer learning, and contribution to adoption and commercial outcomes.
10+ years of experience in content marketing, solutions marketing, product marketing, ad sales marketing, or related roles.
A track record of developing positioning, messaging, and content for enterprise buyers and complex commercial decisions.
Strong understanding of digital advertising, advertiser objectives, agency workflows, and how marketers evaluate media investments.
Exceptional writing, editing, and presentation skills, with the ability to translate complex products and data into clear, credible customer stories.
Experience developing sales narratives and enablement materials in close partnership with enterprise sales teams.
Experience turning customer insights and performance evidence into persuasive case studies, solutions content, or educational resources.
Demonstrated ability to build repeatable content processes and maintain quality across multiple formats and channels.
Strong cross-functional leadership and the ability to align stakeholders around a shared narrative.
Ability to operate in ambiguity, exercise sound judgment, and balance strategic leadership with hands-on content development.
Experience in advertising technology, digital media, AI, or marketing an emerging platform or category.
Experience establishing a narrative for a new business or changing how customers understand an existing category.
Experience creating advertiser or agency education programs at scale.
Experience developing executive thought leadership and research-led content.
Experience adapting messaging and content across international markets.
Familiarity with advertising measurement and the interpretation of campaign performance data.
Practical experience using AI to improve content research, development, localization, or knowledge access.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE ROLE \n\nWe are hiring a Content & Solutions Marketing Lead to define how OpenAI communicates the value of its advertising solutions to enterprise advertisers and agencies. You will build the narratives, content, customer proof, sales tools, and educational programs that help marketers understand the opportunity, make informed investment decisions, and achieve results.\n\nReporting to the Head of Global Large Advertiser Marketing, you will lead a function spanning enterprise advertising positioning and messaging, thought leadership, solutions storytelling, sales enablement, and customer education. You will translate product capabilities, customer insights, and performance evidence into clear, compelling materials for marketing leaders, media decision-makers, and the teams supporting them.\n\nYou will partner closely with Sales, Communications, Product Marketing, and Customer Marketing to create a consistent story across the customer journey. This role requires a strategic leader and exceptional storyteller who can build a scalable content operation while personally developing its most important narratives and materials.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Develop the enterprise advertising narrative. Own audience-specific positioning and messaging for enterprise advertisers and agencies, partnering with Product Marketing and Communications to ensure accuracy and consistency.\n\n - Define the content strategy. Establish editorial priorities, formats, and distribution plans that address customer needs from initial awareness through evaluation, adoption, and growth.\n\n - Build solutions narratives. Translate advertising capabilities into clear customer use cases, business benefits, and practical guidance tailored to advertiser objectives and agency needs.\n\n - Create compelling thought leadership. Develop perspectives, executive presentations, research-based content, and other materials that help marketers understand the evolving role of AI in advertising.\n\n - Build customer proof. Partner with Customer Marketing, Sales, and measurement teams to identify results and develop case studies, testimonials, and evidence that substantiate our advertising story.\n\n - Equip Sales to communicate value. Own the marketing content supporting advertiser and agency conversations, including core pitch narratives, presentations, solution briefs, playbooks, and objection-handling materials.\n\n - Develop scaled customer education. Create educational content and programs—including webinars, video, guides, and learning resources—that help advertisers and agencies build confidence and use OpenAI’s advertising solutions effectively.\n\n - Establish a scalable content operation. Build processes for briefing, creation, review, localization, distribution, and maintenance so content remains accurate, accessible, and current.\n\n - Measure and improve impact. Partner with Strategy & Operations to evaluate content engagement, seller usage, customer learning, and contribution to adoption and commercial outcomes.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU HAVE:\n\n - 10+ years of experience in content marketing, solutions marketing, product marketing, ad sales marketing, or related roles.\n\n - A track record of developing positioning, messaging, and content for enterprise buyers and complex commercial decisions.\n\n - Strong understanding of digital advertising, advertiser objectives, agency workflows, and how marketers evaluate media investments.\n\n - Exceptional writing, editing, and presentation skills, with the ability to translate complex products and data into clear, credible customer stories.\n\n - Experience developing sales narratives and enablement materials in close partnership with enterprise sales teams.\n\n - Experience turning customer insights and performance evidence into persuasive case studies, solutions content, or educational resources.\n\n - Demonstrated ability to build repeatable content processes and maintain quality across multiple formats and channels.\n\n - Strong cross-functional leadership and the ability to align stakeholders around a shared narrative.\n\n - Ability to operate in ambiguity, exercise sound judgment, and balance strategic leadership with hands-on content development.\n\n\nPREFERRED QUALIFICATIONS\n\n - Experience in advertising technology, digital media, AI, or marketing an emerging platform or category.\n\n - Experience establishing a narrative for a new business or changing how customers understand an existing category.\n\n - Experience creating advertiser or agency education programs at scale.\n\n - Experience developing executive thought leadership and research-led content.\n\n - Experience adapting messaging and content across international markets.\n\n - Familiarity with advertising measurement and the interpretation of campaign performance data.\n\n - Practical experience using AI to improve content research, development, localization, or knowledge access.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$227K – $252K • Offers Equity","scrapeableCompensationSalarySummary":"$227K - $252K","compensationTiers":[{"id":"88fb8df0-9f4c-461d-8bae-081a0ed42287","tierSummary":"$227K – $252K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7d4d6973-d55b-4697-a0e7-3ece0a73cb4d","summary":"$227K – $252K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000},{"id":"558e963f-5c9e-44fa-a8c1-2077f6ebec33","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":227000,"maxValue":252000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"2c646ef9-6f93-4124-9d51-964d2c5aa783","title":"Founding Software Engineer, Physical Engineering","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T22:18:02.107+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2c646ef9-6f93-4124-9d51-964d2c5aa783","applyUrl":"https://jobs.ashbyhq.com/openai/2c646ef9-6f93-4124-9d51-964d2c5aa783/application","descriptionHtml":"The Physical Engineering team sits within OpenAI’s Enterprise Verticals organization. We’re exploring how frontier AI can help people design, simulate, and build better physical products—shortening development cycles, improving product performance, and expanding what engineering teams can accomplish.
Our initial focus is on mechanical and electrical engineering. We’re building experiences within ChatGPT and integrations with engineering software to help engineers move from early concepts through design, simulation, and preparation for production.
We operate as a small founding team within OpenAI, working directly with customers and closely with research, design, and forward deployed engineers. We learn by building, putting products in users’ hands, and using their feedback to guide our next steps.
As a Founding Full Stack Software Engineer, you’ll help define and build the product and technical foundations of this new vertical. You’ll work across frontend experiences, backend services, and integrations to bring AI into complex engineering workflows.
You’ll combine strong software engineering fundamentals with product judgment and an eye for intuitive user experiences. Working directly with engineers and design partners, you’ll identify valuable problems, prototype solutions, and develop them into reliable products.
We’re particularly interested in engineers who have built CAD, CAE, simulation, or other engineering design software. You should be comfortable owning work independently, making decisions with incomplete information, and moving between product details and system architecture.
This is an opportunity to shape a new product area from its earliest stages, with significant influence over what we build, how it works, and the team we become.
Build and ship full-stack AI products that help mechanical and electrical engineers work through design and simulation tasks.
Own projects from customer discovery and prototyping through production deployment and iteration.
Create intuitive interfaces that help users understand, inspect, and refine complex engineering outputs.
Develop backend services, APIs, plugins, and integrations that connect OpenAI models with engineering software.
Work directly with customers to understand engineering constraints, identify valuable applications, and translate specific needs into broadly useful products.
Partner with research, design, platform, and forward deployed engineering teams to bring emerging AI capabilities into practical workflows.
Evaluate quality and reliability, using customer feedback and product evidence to understand whether we’re improving how engineers work.
Help establish the technical foundations and engineering practices of a growing team.
Have independently built and shipped substantial software products, with ownership across frontend and backend systems.
Bring strong product instincts and UI judgment, especially for tools that make complex work easier to understand and perform.
Enjoy working directly with users and translating their needs into thoughtful product and technical decisions.
Can turn an ambiguous opportunity into a clear starting point and a working product.
Move quickly, make pragmatic tradeoffs, and stay accountable for quality after launch.
Learn unfamiliar tools and domains quickly and communicate clearly across disciplines.
Are excited about applying frontier AI to the design and development of physical products.
Building CAD, CAE, simulation, electrical design, or related professional software.
Developing interactive tools for visual, spatial, or technically complex workflows.
Connecting engineering tools through APIs, plugins, or extensions.
Building AI-powered applications and evaluating their usefulness and reliability.
Taking a product from concept to production as a founder or early engineer.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Physical Engineering team sits within OpenAI’s Enterprise Verticals organization. We’re exploring how frontier AI can help people design, simulate, and build better physical products—shortening development cycles, improving product performance, and expanding what engineering teams can accomplish.\n\nOur initial focus is on mechanical and electrical engineering. We’re building experiences within ChatGPT and integrations with engineering software to help engineers move from early concepts through design, simulation, and preparation for production.\n\nWe operate as a small founding team within OpenAI, working directly with customers and closely with research, design, and forward deployed engineers. We learn by building, putting products in users’ hands, and using their feedback to guide our next steps.\n\n\n\n\nABOUT THE ROLE\n\nAs a Founding Full Stack Software Engineer, you’ll help define and build the product and technical foundations of this new vertical. You’ll work across frontend experiences, backend services, and integrations to bring AI into complex engineering workflows.\n\nYou’ll combine strong software engineering fundamentals with product judgment and an eye for intuitive user experiences. Working directly with engineers and design partners, you’ll identify valuable problems, prototype solutions, and develop them into reliable products.\n\nWe’re particularly interested in engineers who have built CAD, CAE, simulation, or other engineering design software. You should be comfortable owning work independently, making decisions with incomplete information, and moving between product details and system architecture.\n\nThis is an opportunity to shape a new product area from its earliest stages, with significant influence over what we build, how it works, and the team we become.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build and ship full-stack AI products that help mechanical and electrical engineers work through design and simulation tasks.\n\n - Own projects from customer discovery and prototyping through production deployment and iteration.\n\n - Create intuitive interfaces that help users understand, inspect, and refine complex engineering outputs.\n\n - Develop backend services, APIs, plugins, and integrations that connect OpenAI models with engineering software.\n\n - Work directly with customers to understand engineering constraints, identify valuable applications, and translate specific needs into broadly useful products.\n\n - Partner with research, design, platform, and forward deployed engineering teams to bring emerging AI capabilities into practical workflows.\n\n - Evaluate quality and reliability, using customer feedback and product evidence to understand whether we’re improving how engineers work.\n\n - Help establish the technical foundations and engineering practices of a growing team.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have independently built and shipped substantial software products, with ownership across frontend and backend systems.\n\n - Bring strong product instincts and UI judgment, especially for tools that make complex work easier to understand and perform.\n\n - Enjoy working directly with users and translating their needs into thoughtful product and technical decisions.\n\n - Can turn an ambiguous opportunity into a clear starting point and a working product.\n\n - Move quickly, make pragmatic tradeoffs, and stay accountable for quality after launch.\n\n - Learn unfamiliar tools and domains quickly and communicate clearly across disciplines.\n\n - Are excited about applying frontier AI to the design and development of physical products.\n\n\n\n\nPARTICULARLY RELEVANT EXPERIENCE\n\n - Building CAD, CAE, simulation, electrical design, or related professional software.\n\n - Developing interactive tools for visual, spatial, or technically complex workflows.\n\n - Connecting engineering tools through APIs, plugins, or extensions.\n\n - Building AI-powered applications and evaluating their usefulness and reliability.\n\n - Taking a product from concept to production as a founder or early engineer.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"db923780-86e8-4b20-b268-ed0cf772e046","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"d55a0f39-4f43-4523-8ef0-f9e79811009a","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"81806ea1-e19f-44aa-830e-071cf3467c01","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7ad77c42-4fc5-4e03-86d3-aaa99d6f2fe9","title":"Project Manager, Design and Construction - R&D/Lab Buildouts","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T20:29:14.099+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7ad77c42-4fc5-4e03-86d3-aaa99d6f2fe9","applyUrl":"https://jobs.ashbyhq.com/openai/7ad77c42-4fc5-4e03-86d3-aaa99d6f2fe9/application","descriptionHtml":"About the Role
As an Industrial Builds Project Manager on the Design & Construction team, you will support OpenAI’s research, scaling and manufacturing activities by providing project management and leadership on mission critical construction projects with complex engineering design and extensive interfaces. This role owns technical coordination across MEP, civil/structural, and architectural scopes, and is accountable for on-time, on-budget delivery of complex build-outs.
This role is based in San Francisco, CA, but you will be expected to travel to project sites regularly, aligned with project requirements. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead full lifecycle execution of a range of infrastructure and facilities build-out projects simultaneously, including advanced compute facilities, labs, testing environments, and production spaces.
Own detailed project estimating, budgeting, and financial analysis to ensure fiscal responsibility and efficiency. This includes securing capital funding
Engage, contract and drive external partners (architects, contractors, construction managers and other consultants) to deliver mission-critical projects on accelerated timelines
Collaborate closely on projects with internal teams like Real Estate, Operations, Corporate Security, IT/AV, EH&S, stakeholder team and Finance
Partner closely with Leasing on site selection, providing due diligence and cost forecasting to support site acquisition
Own the relationship with internal clients and executives, driving engagement, alignment, and decision-making.
Develop and oversee technical due diligence efforts for each project, which may include technical assessments, AHJ coordination, utility requirements and feasibility studies.
Develop and review concept designs, which will define programming that is aligned with all stakeholders and guide design development.
Review and contribute to design drawings, mechanical and electrical layouts, utility diagrams, specifications, and technical documentation.
You might thrive in this role if you:
Have 8+ years of experience delivering infrastructure projects in a fast-paced, hyper-scaling environment
Bring a background in architecture, interior design, construction project management and Experience collaborating with engineering disciplines (MEP, structural, building systems)
Possess deep expertise in construction budgeting, forecasting, and financial analysis, with the ability to communicate cost drivers to non-technical stakeholders.
Excel at building and leveraging relationships with external vendors, consultants, GCs, and internal teams, and can drive accountability across disciplines.
Demonstrate strong leadership, ownership, and collaboration skills, with the ability to align diverse teams toward a unified project vision.
Bring a collaborative and motivating approach to finding solutions rapidly.
Lead vendor management and contract administration, including sourcing, negotiating, and managing agreements to ensure compliance, cost-effectiveness, and alignment with project goals
Are an exceptional communicator—clear, concise, and confident in written, verbal, and large-group presentation settings, including with senior executives and high-level stakeholders.
Have led multiple concurrent projects across geographies, with a track record of delivering on time, within budget, and to a high design standard.
Thrive in a high-performance, fast-paced culture where time, energy, and attention to detail are in constant demand across multiple priorities and projects.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nAs an Industrial Builds Project Manager on the Design & Construction team, you will support OpenAI’s research, scaling and manufacturing activities by providing project management and leadership on mission critical construction projects with complex engineering design and extensive interfaces. This role owns technical coordination across MEP, civil/structural, and architectural scopes, and is accountable for on-time, on-budget delivery of complex build-outs.\n\nThis role is based in San Francisco, CA, but you will be expected to travel to project sites regularly, aligned with project requirements. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Lead full lifecycle execution of a range of infrastructure and facilities build-out projects simultaneously, including advanced compute facilities, labs, testing environments, and production spaces.\n\n - Own detailed project estimating, budgeting, and financial analysis to ensure fiscal responsibility and efficiency. This includes securing capital funding\n\n - Engage, contract and drive external partners (architects, contractors, construction managers and other consultants) to deliver mission-critical projects on accelerated timelines\n\n - Collaborate closely on projects with internal teams like Real Estate, Operations, Corporate Security, IT/AV, EH&S, stakeholder team and Finance\n\n - Partner closely with Leasing on site selection, providing due diligence and cost forecasting to support site acquisition\n\n - Own the relationship with internal clients and executives, driving engagement, alignment, and decision-making.\n\n - Develop and oversee technical due diligence efforts for each project, which may include technical assessments, AHJ coordination, utility requirements and feasibility studies.\n\n - Develop and review concept designs, which will define programming that is aligned with all stakeholders and guide design development.\n\n - Review and contribute to design drawings, mechanical and electrical layouts, utility diagrams, specifications, and technical documentation.\n\nYou might thrive in this role if you:\n\n - Have 8+ years of experience delivering infrastructure projects in a fast-paced, hyper-scaling environment\n\n - Bring a background in architecture, interior design, construction project management and Experience collaborating with engineering disciplines (MEP, structural, building systems)\n\n - Possess deep expertise in construction budgeting, forecasting, and financial analysis, with the ability to communicate cost drivers to non-technical stakeholders.\n\n - Excel at building and leveraging relationships with external vendors, consultants, GCs, and internal teams, and can drive accountability across disciplines.\n\n - Demonstrate strong leadership, ownership, and collaboration skills, with the ability to align diverse teams toward a unified project vision.\n\n - Bring a collaborative and motivating approach to finding solutions rapidly.\n\n - Lead vendor management and contract administration, including sourcing, negotiating, and managing agreements to ensure compliance, cost-effectiveness, and alignment with project goals\n\n - Are an exceptional communicator—clear, concise, and confident in written, verbal, and large-group presentation settings, including with senior executives and high-level stakeholders.\n\n - Have led multiple concurrent projects across geographies, with a track record of delivering on time, within budget, and to a high design standard.\n\n - Thrive in a high-performance, fast-paced culture where time, energy, and attention to detail are in constant demand across multiple priorities and projects.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$205K – $225K • Offers Equity","scrapeableCompensationSalarySummary":"$205K - $225K","compensationTiers":[{"id":"931064ca-78c8-459a-a4e7-6af46337313c","tierSummary":"$205K – $225K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ddd4b013-2e5b-4f9f-b1a3-ffee40322ccc","summary":"$205K – $225K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205000,"maxValue":225000},{"id":"ebe38ec1-bfbf-47e3-b584-513ac11bd506","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":205000,"maxValue":225000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"533659ff-2272-4683-87c9-b07d00feea4c","title":"Technical Program Manager, Lab Infrastructure (Silicon & Systems)","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T18:56:49.895+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/533659ff-2272-4683-87c9-b07d00feea4c","applyUrl":"https://jobs.ashbyhq.com/openai/533659ff-2272-4683-87c9-b07d00feea4c/application","descriptionHtml":"About the Team
We believe that increasing compute is a huge lever to AI progress.
The Hardware Systems team owns the design, development, and sourcing of the compute, storage and interconnect hardware needed to build OpenAI’s supercomputers at the scale needed to deliver AGI that is beneficial to humanity. This includes:
Optimizing the processing hardware for AI models
Developing and optimizing the end-to-end software stack
Designing hardware systems to keep up with the needs of training and inference
Enabling the scale-up and scale-out interconnect fabrics create the world’s most power supercomputers
We work at the very cutting edge of speed and scale. You won’t encounter another organization with as much compute per employee. We are a small team that moves quickly with access to huge resources. Our work has a direct impact on the success of OpenAI and, by extension, the field of AI as a whole.
About the Role
As the 1P Systems Lab Technical Program Manager, you will bring Lab infrastructure development knowledge and TPM experience to build out industry leading lab environments which are key to developing products and bringing the hardware roadmap to life. You’ll navigate an array of technical and partnership challenges as you work to develop our existing lab locations and deliver new sites on schedule. We’re looking for people excited to push the frontiers of computing and passionate about building.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
In this role, you will:
Manage the end-to-end Lab strategy ensuring we have capacity and capabilities in place to successfully deliver the product roadmaps.
Work cross-functionally and with external general contractors to develop and deliver new Lab facilities on schedule.
Leveraging your Lab and datacenter construction technical knowledge to influence Lab design, including making trade-offs with internal and external partners.
Manage on-going lab availability to ensure lab facilities and capabilities are in place to support product bring-up, debug activities, and all on-going development work
Coordinate and lead internal resources and communication for efficient interaction with partners and vendors.
You might thrive in this role if you:
Have experience leading high-power Lab or Datacenter design programs as a Technical Program Manager or Engineer from site selection to completion.
Data center infrastructure and product knowledge (e.g. server, GPU, TPU, networking, storage), including product development (NPI) processes.
Knowledge of Lab infrastructure equipment requirements to support product development.
Experience taking products from concept to volume in a data center environment, ensuring the systems scale with high quality.
Are eager to help design some of the world’s largest supercomputing systems, working at the edge of complex hardware challenges.
Enjoy working with and enabling world-class AI Researchers and Engineers.
Are passionate about the technical program function and enjoy independently owning and delivering on your teams’ goals and cutting-edge problems in AI compute.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nWe believe that increasing compute is a huge lever to AI progress.\n\nThe Hardware Systems team owns the design, development, and sourcing of the compute, storage and interconnect hardware needed to build OpenAI’s supercomputers at the scale needed to deliver AGI that is beneficial to humanity. This includes:\n\n - Optimizing the processing hardware for AI models\n\n - Developing and optimizing the end-to-end software stack \n\n - Designing hardware systems to keep up with the needs of training and inference\n\n - Enabling the scale-up and scale-out interconnect fabrics create the world’s most power supercomputers\n\nWe work at the very cutting edge of speed and scale. You won’t encounter another organization with as much compute per employee. We are a small team that moves quickly with access to huge resources. Our work has a direct impact on the success of OpenAI and, by extension, the field of AI as a whole.\n\n\n\nAbout the Role\n\nAs the 1P Systems Lab Technical Program Manager, you will bring Lab infrastructure development knowledge and TPM experience to build out industry leading lab environments which are key to developing products and bringing the hardware roadmap to life. You’ll navigate an array of technical and partnership challenges as you work to develop our existing lab locations and deliver new sites on schedule. We’re looking for people excited to push the frontiers of computing and passionate about building.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nIn this role, you will:\n\n - Manage the end-to-end Lab strategy ensuring we have capacity and capabilities in place to successfully deliver the product roadmaps. \n\n - Work cross-functionally and with external general contractors to develop and deliver new Lab facilities on schedule.\n\n - Leveraging your Lab and datacenter construction technical knowledge to influence Lab design, including making trade-offs with internal and external partners.\n\n - Manage on-going lab availability to ensure lab facilities and capabilities are in place to support product bring-up, debug activities, and all on-going development work\n\n - Coordinate and lead internal resources and communication for efficient interaction with partners and vendors.\n\n\n\nYou might thrive in this role if you:\n\n - Have experience leading high-power Lab or Datacenter design programs as a Technical Program Manager or Engineer from site selection to completion. \n\n - Data center infrastructure and product knowledge (e.g. server, GPU, TPU, networking, storage), including product development (NPI) processes.\n\n - Knowledge of Lab infrastructure equipment requirements to support product development.\n\n - Experience taking products from concept to volume in a data center environment, ensuring the systems scale with high quality.\n\n - Are eager to help design some of the world’s largest supercomputing systems, working at the edge of complex hardware challenges.\n\n - Enjoy working with and enabling world-class AI Researchers and Engineers.\n\n - Are passionate about the technical program function and enjoy independently owning and delivering on your teams’ goals and cutting-edge problems in AI compute.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $352K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $352K","compensationTiers":[{"id":"5a46d1f2-72a1-41d1-896b-586585f8299b","tierSummary":"$257K – $352K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f84529fc-eaab-4070-833d-7b175cf3ad43","summary":"$257K – $352K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":352000},{"id":"0ce8f092-d7b1-435c-be38-e378571a18ae","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":352000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"6fc25168-bc4c-47a0-8601-583dfaf7fcbd","title":"Applied AI Engineer, Enterprise - Healthcare Life Sciences (HLS)","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-11-06T22:33:48.426+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6fc25168-bc4c-47a0-8601-583dfaf7fcbd","applyUrl":"https://jobs.ashbyhq.com/openai/6fc25168-bc4c-47a0-8601-583dfaf7fcbd/application","descriptionHtml":"Across industries, OpenAI’s Applied AI Engineering (AIE) team helps organizations turn frontier AI into safe, reliable production systems that deliver meaningful business outcomes. We work directly with customers’ engineering, product, security, and transformation teams to navigate complex architectures, data environments, governance requirements, and organization-wide change. We turn lessons from these deployments into better OpenAI products and reusable patterns that help customers move faster.
As an Enterprise AIE, you will serve as a technical partner to leading organizations within the Healthcare and Life Sciences segment (HLS), helping them turn ambitious AI use cases into durable production systems and adoption at scale. You will combine deep technical judgment with hands-on engineering to provide technical leadership on complex customer deployments. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions about model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. You will work across clinical, operational, administrative and research workflows, translating security, privacy and governance requirements into practical deployment decisions. Success is measured by durable production systems, sustained adoption, and meaningful business impact. Your deployment experience will also directly influence how OpenAI’s products evolve.
This role may be based in one of our offices in New York City or San Francisco, or it may be performed remotely. Office-based employees follow a hybrid work model with three days per week in the office. We offer relocation assistance to new employees.
Work hands-on in code to design, build, evaluate, and deploy AI systems from prototype to reliable production and scaled adoption that solve important customer problems and deliver measurable business outcomes.
Partner with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and success criteria.
Make sound technical decisions across model selection, agent and tool design, retrieval, context design, data pipelines, evaluation, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers to resolution.
Partner closely with customers’ engineering teams and OpenAI’s Product, Research, Engineering, Security, and Go-to-Market teams to turn deployment experience into actionable product feedback.
Partner with customer security, privacy, clinical and business teams to design responsible AI deployments, including data handling, access controls, evaluation, human oversight and monitoring.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.
Have personally designed, built, and shipped AI or machine-learning systems in enterprise environments, taking them from prototype to production and making substantial contributions through coding, architecture, evaluation, debugging, or production engineering. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.
Are highly proficient in Python and comfortable working end to end across model APIs, agent and tool development, retrieval and data pipelines, evaluation, observability, integrations, and production operations. Experience with JavaScript, TypeScript, or another relevant language is valuable.
Know how to evaluate AI systems systematically using representative data, automated graders, production signals, and human judgment.
Have navigated enterprise production requirements, including integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Have experience delivering AI or software in healthcare, life sciences or similarly complex regulated enterprises, with measurable outcomes beyond a proof of concept and familiarity with sensitive data, legacy systems and interoperability.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate clearly and credibly with hands-on engineers, technical leaders, security and product teams, and executives.
Take end-to-end ownership, exercise strong technical judgment, and move effectively through ambiguity.
Healthcare or life sciences experience is strongly preferred; strong candidates from other regulated enterprise environments are also encouraged to apply.
Learn quickly, challenge assumptions constructively, and collaborate with humility. Prior OpenAI product experience is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nAcross industries, OpenAI’s Applied AI Engineering (AIE) team helps organizations turn frontier AI into safe, reliable production systems that deliver meaningful business outcomes. We work directly with customers’ engineering, product, security, and transformation teams to navigate complex architectures, data environments, governance requirements, and organization-wide change. We turn lessons from these deployments into better OpenAI products and reusable patterns that help customers move faster.\n\n\n\n\nABOUT THE ROLE\n\nAs an Enterprise AIE, you will serve as a technical partner to leading organizations within the Healthcare and Life Sciences segment (HLS), helping them turn ambitious AI use cases into durable production systems and adoption at scale. You will combine deep technical judgment with hands-on engineering to provide technical leadership on complex customer deployments. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions about model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. You will work across clinical, operational, administrative and research workflows, translating security, privacy and governance requirements into practical deployment decisions. Success is measured by durable production systems, sustained adoption, and meaningful business impact. Your deployment experience will also directly influence how OpenAI’s products evolve.\n\nThis role may be based in one of our offices in New York City or San Francisco, or it may be performed remotely. Office-based employees follow a hybrid work model with three days per week in the office. We offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Work hands-on in code to design, build, evaluate, and deploy AI systems from prototype to reliable production and scaled adoption that solve important customer problems and deliver measurable business outcomes.\n\n - Partner with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and success criteria.\n\n - Make sound technical decisions across model selection, agent and tool design, retrieval, context design, data pipelines, evaluation, reliability, observability, latency, cost, safety, security, and governance.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers to resolution.\n\n - Partner closely with customers’ engineering teams and OpenAI’s Product, Research, Engineering, Security, and Go-to-Market teams to turn deployment experience into actionable product feedback.\n\n - Partner with customer security, privacy, clinical and business teams to design responsible AI deployments, including data handling, access controls, evaluation, human oversight and monitoring.\n\n - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have personally designed, built, and shipped AI or machine-learning systems in enterprise environments, taking them from prototype to production and making substantial contributions through coding, architecture, evaluation, debugging, or production engineering. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.\n\n - Are highly proficient in Python and comfortable working end to end across model APIs, agent and tool development, retrieval and data pipelines, evaluation, observability, integrations, and production operations. Experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Know how to evaluate AI systems systematically using representative data, automated graders, production signals, and human judgment.\n\n - Have navigated enterprise production requirements, including integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Have experience delivering AI or software in healthcare, life sciences or similarly complex regulated enterprises, with measurable outcomes beyond a proof of concept and familiarity with sensitive data, legacy systems and interoperability.\n\n - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.\n\n - Communicate clearly and credibly with hands-on engineers, technical leaders, security and product teams, and executives.\n\n - Take end-to-end ownership, exercise strong technical judgment, and move effectively through ambiguity.\n\n - Healthcare or life sciences experience is strongly preferred; strong candidates from other regulated enterprise environments are also encouraged to apply.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility. Prior OpenAI product experience is not required.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$251K – $278K • Offers Equity","scrapeableCompensationSalarySummary":"$251K - $278K","compensationTiers":[{"id":"0b2a5ebe-9aa6-4480-b23e-d6d5bb83f578","tierSummary":"$251K – $278K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"b43b368f-7ab8-4ad5-840f-b58d004f4705","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"facb9cdf-4303-4c55-8341-de6458b3618a","summary":"$251K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":278000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":278000}]}},{"id":"ed9255f0-981f-49e9-8b01-9fd203141929","title":"Product Cost Management Lead - AI Infrastructure","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T23:40:06.892+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ed9255f0-981f-49e9-8b01-9fd203141929","applyUrl":"https://jobs.ashbyhq.com/openai/ed9255f0-981f-49e9-8b01-9fd203141929/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization is building the infrastructure foundation for frontier AI systems. The Supply Chain organization enables scalable, resilient, and efficient supply chains across custom silicon, systems, networking, memory, storage, and rack-scale infrastructure.
Our team connects engineering, supplier strategy, manufacturing, planning, deployment, and finance to make hardware cost, supply, and execution tradeoffs clear from early architecture through production and sustaining operations.
About the Role
OpenAI is seeking a Product Cost Management Lead to own the official costed bill of materials (BOM), system and cluster cost and price baseline, and platform-to-platform total cost of ownership (TCO) for our 1P AI infrastructure. You will turn component, system, POD, manufacturing, deployment, DC, service, and lifecycle inputs into a trusted view of product economics that informs technical and business decisions, including transition timing.
You will partner with Engineering, Strategic Sourcing, Manufacturing-partner management, Finance, Planning, Supply Chain Program Management, Operations Program Management, and infrastructure teams to evaluate engineering / design changes, compare alternatives, identify cost-reduction opportunities, and track realized benefits.
This is an individual contributor role with broad cross-functional ownership. The ideal candidate combines hardware cost expertise, rigorous modeling, sound judgment, and the ability to explain complex tradeoffs clearly to engineering, operations, and senior leaders.
In this role, you will:
Own the official costed BOM and system/pod roll-up by platform, generation, configuration, build phase, volume, and mix. Maintain version control and traceability to quotes, source owners, assumptions, and engineering revisions.
Publish and maintain the system/pod cost and price baseline, reconciling component pricing and manufacturing-partner inputs with approved configurations and planning assumptions.
Build platform-to-platform TCO comparisons covering component content, non-recurring engineering, tooling, manufacturing labor and overhead, yield, scrap, test, logistics, deployment, housing and site costs, power and cooling, networking, spares, service, warranty, and lifecycle costs.
Partner with housing and site teams to integrate their cost inputs into product economics, documenting scope, timing, allocation assumptions, and gaps so platform comparisons are consistent and avoid double counting.
Quantify the cost impact of engineering change orders and notices (ECOs/ECNs), architecture, specification, configuration, and qualification changes before approval. Assess recurring and one-time costs, implementation timing, inventory exposure, and expected benefits.
Develop a prioritized cost-reduction, value-engineering, and second-source opportunity funnel with Engineering, Strategic Sourcing, and manufacturing-partner management. Evaluate qualification costs, investment, payback, supply improvements, and execution risk.
Analyze actual, forecast, quoted, committed, and purchase-price costs against the baseline. Explain material variances, identify root causes, and track recovery actions with accountable owners and dates.
Build sensitivity and scenario analyses for supplier and manufacturing-partner options, capacity, volume and mix, yield, configuration, site, deployment timing, and lifecycle tradeoffs. Present clear recommendations with assumptions, confidence ranges, and decision deadlines.
Validate savings and cost avoidance with Finance and accountable source owners. Distinguish identified opportunities, approved actions, and realized benefits, including offsets and implementation costs.
Establish cost-data definitions, BOM hierarchy, allocation methods, currency and volume assumptions, refresh expectations, and change-control processes. Flag stale, incomplete, or unsupported inputs before they affect decisions.
Lead recurring product-cost and TCO reviews. Publish concise cost bridges, opportunity updates, risks, and decision packages while retaining the supporting detail needed for technical and financial review.
Build scalable models, reporting, and data workflows that improve baseline completeness, refresh speed, analysis turnaround, and decision quality as the hardware portfolio grows.
You will own integrated product economics and the cost-analysis methodology and the cost analysis itself. Strategic Sourcing and manufacturing-partner management retain commercial negotiations; Engineering retains design and qualification authority; DC and site teams own their source inputs; Finance retains budgets, accounting, and financial approvals; Planning owns the demand baseline; SCPM owns material readiness; and OPM owns operational execution.
You might thrive in this role if you have:
Significant experience in hardware product costing, cost engineering, supply chain finance, manufacturing cost analysis, or a related role supporting complex technology products.
Experience building and maintaining multi-level costed BOMs, system cost roll-ups, and lifecycle or TCO models across product development, production ramp, and sustaining operations.
Strong understanding of hardware cost drivers, including component pricing, manufacturing labor and overhead, NRE, tooling, yield, scrap, test, logistics, and service costs.
Demonstrated ability to evaluate engineering changes, second-source options, and cost-reduction opportunities using comparable scenarios and transparent assumptions.
Advanced spreadsheet and quantitative modeling skills, with disciplined data reconciliation, version control, and source traceability.
Ability to turn incomplete or changing technical and commercial inputs into defensible analysis, identify uncertainty, and drive input gaps to closure.
Strong cross-functional influence and communication skills, including concise leadership recommendations and detailed working sessions with engineering, sourcing, manufacturing, and finance teams.
High ownership and sound judgment in a fast-moving environment with evolving requirements and competing priorities.
Preferred Qualifications
Experience with AI infrastructure, hyperscale data centers, custom silicon, servers, networking, storage, or rack-scale systems.
Experience analyzing JDM, CM, or ODM cost structures and open-book manufacturing models.
Familiarity with DC and site economics, power and cooling, deployment timing, spares, and service costs in infrastructure TCO.
Experience with ERP, MRP, and PLM systems, BOM change control, and business intelligence or automation/AI tools.
A background in engineering, finance, supply chain, manufacturing, or a related analytical discipline.
What Success Looks Like
Teams use a complete, current, and traceable costed BOM and system/pod baseline as the source of truth for product economics.
Platform TCO comparisons use consistent scope and assumptions, with inputs validated by their owners.
Material engineering and sourcing decisions include timely cost-impact analysis and explicit tradeoffs.
Cost variances have clear explanations, accountable owners, and recovery actions; savings and cost avoidance are validated.
Leadership receives clear recommendations, and cost-management processes scale with the complexity of the 1P hardware roadmap.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization is building the infrastructure foundation for frontier AI systems. The Supply Chain organization enables scalable, resilient, and efficient supply chains across custom silicon, systems, networking, memory, storage, and rack-scale infrastructure.\n\nOur team connects engineering, supplier strategy, manufacturing, planning, deployment, and finance to make hardware cost, supply, and execution tradeoffs clear from early architecture through production and sustaining operations.\n\nAbout the Role\n\nOpenAI is seeking a Product Cost Management Lead to own the official costed bill of materials (BOM), system and cluster cost and price baseline, and platform-to-platform total cost of ownership (TCO) for our 1P AI infrastructure. You will turn component, system, POD, manufacturing, deployment, DC, service, and lifecycle inputs into a trusted view of product economics that informs technical and business decisions, including transition timing.\n\nYou will partner with Engineering, Strategic Sourcing, Manufacturing-partner management, Finance, Planning, Supply Chain Program Management, Operations Program Management, and infrastructure teams to evaluate engineering / design changes, compare alternatives, identify cost-reduction opportunities, and track realized benefits.\n\nThis is an individual contributor role with broad cross-functional ownership. The ideal candidate combines hardware cost expertise, rigorous modeling, sound judgment, and the ability to explain complex tradeoffs clearly to engineering, operations, and senior leaders.\n\nIn this role, you will:\n\n - Own the official costed BOM and system/pod roll-up by platform, generation, configuration, build phase, volume, and mix. Maintain version control and traceability to quotes, source owners, assumptions, and engineering revisions.\n\n - Publish and maintain the system/pod cost and price baseline, reconciling component pricing and manufacturing-partner inputs with approved configurations and planning assumptions.\n\n - Build platform-to-platform TCO comparisons covering component content, non-recurring engineering, tooling, manufacturing labor and overhead, yield, scrap, test, logistics, deployment, housing and site costs, power and cooling, networking, spares, service, warranty, and lifecycle costs.\n\n - Partner with housing and site teams to integrate their cost inputs into product economics, documenting scope, timing, allocation assumptions, and gaps so platform comparisons are consistent and avoid double counting.\n\n - Quantify the cost impact of engineering change orders and notices (ECOs/ECNs), architecture, specification, configuration, and qualification changes before approval. Assess recurring and one-time costs, implementation timing, inventory exposure, and expected benefits.\n\n - Develop a prioritized cost-reduction, value-engineering, and second-source opportunity funnel with Engineering, Strategic Sourcing, and manufacturing-partner management. Evaluate qualification costs, investment, payback, supply improvements, and execution risk.\n\n - Analyze actual, forecast, quoted, committed, and purchase-price costs against the baseline. Explain material variances, identify root causes, and track recovery actions with accountable owners and dates.\n\n - Build sensitivity and scenario analyses for supplier and manufacturing-partner options, capacity, volume and mix, yield, configuration, site, deployment timing, and lifecycle tradeoffs. Present clear recommendations with assumptions, confidence ranges, and decision deadlines.\n\n - Validate savings and cost avoidance with Finance and accountable source owners. Distinguish identified opportunities, approved actions, and realized benefits, including offsets and implementation costs.\n\n - Establish cost-data definitions, BOM hierarchy, allocation methods, currency and volume assumptions, refresh expectations, and change-control processes. Flag stale, incomplete, or unsupported inputs before they affect decisions.\n\n - Lead recurring product-cost and TCO reviews. Publish concise cost bridges, opportunity updates, risks, and decision packages while retaining the supporting detail needed for technical and financial review.\n\n - Build scalable models, reporting, and data workflows that improve baseline completeness, refresh speed, analysis turnaround, and decision quality as the hardware portfolio grows.\n\n - You will own integrated product economics and the cost-analysis methodology and the cost analysis itself. Strategic Sourcing and manufacturing-partner management retain commercial negotiations; Engineering retains design and qualification authority; DC and site teams own their source inputs; Finance retains budgets, accounting, and financial approvals; Planning owns the demand baseline; SCPM owns material readiness; and OPM owns operational execution.\n\nYou might thrive in this role if you have:\n\n - Significant experience in hardware product costing, cost engineering, supply chain finance, manufacturing cost analysis, or a related role supporting complex technology products.\n\n - Experience building and maintaining multi-level costed BOMs, system cost roll-ups, and lifecycle or TCO models across product development, production ramp, and sustaining operations.\n\n - Strong understanding of hardware cost drivers, including component pricing, manufacturing labor and overhead, NRE, tooling, yield, scrap, test, logistics, and service costs.\n\n - Demonstrated ability to evaluate engineering changes, second-source options, and cost-reduction opportunities using comparable scenarios and transparent assumptions.\n\n - Advanced spreadsheet and quantitative modeling skills, with disciplined data reconciliation, version control, and source traceability.\n\n - Ability to turn incomplete or changing technical and commercial inputs into defensible analysis, identify uncertainty, and drive input gaps to closure.\n\n - Strong cross-functional influence and communication skills, including concise leadership recommendations and detailed working sessions with engineering, sourcing, manufacturing, and finance teams.\n\n - High ownership and sound judgment in a fast-moving environment with evolving requirements and competing priorities.\n\nPreferred Qualifications\n\n - Experience with AI infrastructure, hyperscale data centers, custom silicon, servers, networking, storage, or rack-scale systems.\n\n - Experience analyzing JDM, CM, or ODM cost structures and open-book manufacturing models.\n\n - Familiarity with DC and site economics, power and cooling, deployment timing, spares, and service costs in infrastructure TCO.\n\n - Experience with ERP, MRP, and PLM systems, BOM change control, and business intelligence or automation/AI tools.\n\n - A background in engineering, finance, supply chain, manufacturing, or a related analytical discipline.\n\nWhat Success Looks Like\n\n - Teams use a complete, current, and traceable costed BOM and system/pod baseline as the source of truth for product economics.\n\n - Platform TCO comparisons use consistent scope and assumptions, with inputs validated by their owners.\n\n - Material engineering and sourcing decisions include timely cost-impact analysis and explicit tradeoffs.\n\n - Cost variances have clear explanations, accountable owners, and recovery actions; savings and cost avoidance are validated.\n\n - Leadership receives clear recommendations, and cost-management processes scale with the complexity of the 1P hardware roadmap.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$226K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$226K - $300K","compensationTiers":[{"id":"76aaef2a-1869-45ff-90e5-b28ae3c01f2a","tierSummary":"$226K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a44a898f-ed2b-4d78-9ef0-8462c4c7127b","summary":"$226K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":300000},{"id":"7edbf56f-77f0-464e-be52-28342178ab64","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":226000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c1241d53-0948-4f27-82fb-18192830dbf1","title":"Counsel, Employment","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-26T23:49:43.893+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c1241d53-0948-4f27-82fb-18192830dbf1","applyUrl":"https://jobs.ashbyhq.com/openai/c1241d53-0948-4f27-82fb-18192830dbf1/application","descriptionHtml":"About the Team
OpenAI’s Legal team plays a crucial role in advancing our mission by tackling innovative and fundamental legal issues in AI. The team includes professionals with expertise spanning technology, AI, privacy, IP, corporate, employment, tax, regulatory, and litigation. If you’re passionate about meaningful and unique work as a technology lawyer, this team is for you.
About the Role
We are seeking an employment lawyer to help build the legal foundations for OpenAI’s next stage of growth. Working closely with our employment counsel team and colleagues across the company, you will shape practical approaches to challenging employment issues in a fast-growing AI company. This is a hands-on role for a thoughtful lawyer who enjoys variety, moves quickly, and wants to help build a strong employment legal function as the business scales.
You will collaborate with experienced employment counsel on US and international employment issues, the employment aspects of mergers and acquisitions, and emerging questions about AI in the workplace. A central part of your work will be turning lessons from individual matters into practical policies, guidance, and approaches that work at scale. You will also own stakeholder relationships and manage counseling matters, exercising sound judgment and taking responsibility for outcomes. You will join a bright, collaborative team that values initiative and shared learning, with opportunities to learn from senior colleagues, deepen your expertise, and take on increasingly complex matters over time.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Help shape OpenAI’s employment legal approach as the company scales, developing practical policies, playbooks, and processes that address recurring issues and support sound, timely decisions.
Collaborate with senior employment counsel and cross-functional partners on a broad range of US employment matters, including recruiting and hiring, performance management, employee conduct, leaves of absence, accommodations, and separations.
Own designated stakeholder relationships and counseling matters, providing clear, practical advice and working independently while drawing on the team’s experience and judgment as appropriate.
Advise on international employment matters and support the employment aspects of mergers and acquisitions, including diligence and workforce integration, collaborating with local and specialist counsel as appropriate.
Partner on strategic projects and emerging legal questions, including the use of AI in employment and workplace practices.
Translate legal developments and lessons from your work into useful guidance, training, brown bags, and office hours for stakeholders across the company.
Manage employment disputes, administrative charges, and related matters in collaboration with colleagues and outside counsel, as appropriate.
Draft and negotiate employment documents and agreements, and identify practical ways to strengthen how the company handles employment matters as it grows.
You might thrive in this role if you:
Have 7+ years of relevant employment law experience at a law firm, an in-house legal team, or a combination of both, with a record of excellent work and increasing responsibility.
Have strong knowledge of US employment law, including California law, and sound judgment in advising on a broad range of workplace matters.
Analyze unfamiliar issues quickly and translate complex legal requirements into clear, practical recommendations that account for business needs and employee experience.
Enjoy building in a fast-growth environment: spotting gaps, developing practical solutions, and seeing them through to implementation.
Bring initiative, a strong work ethic, and consistent follow-through; manage competing priorities and deliver high-quality work at a fast pace.
Take ownership of your work, welcome feedback, and value the opportunity to learn from experienced colleagues; exercise sound judgment about when to act independently, collaborate, or escalate.
Build trusted relationships through clear communication, discretion, and empathy, and contribute to a collaborative team that shares knowledge and supports one another.
Are curious about technology, comfortable with ambiguity, and motivated by OpenAI’s mission.
Have a JD and are licensed or qualified to practice in California.
Preferred Qualifications
Experience advising on international employment matters and the employment aspects of mergers and acquisitions.
Experience providing AI-specific employment law advice, including advising on AI enablement, automation, and employee privacy in workplace or product contexts.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Legal team plays a crucial role in advancing our mission by tackling innovative and fundamental legal issues in AI. The team includes professionals with expertise spanning technology, AI, privacy, IP, corporate, employment, tax, regulatory, and litigation. If you’re passionate about meaningful and unique work as a technology lawyer, this team is for you.\n\n\n\nAbout the Role\n\nWe are seeking an employment lawyer to help build the legal foundations for OpenAI’s next stage of growth. Working closely with our employment counsel team and colleagues across the company, you will shape practical approaches to challenging employment issues in a fast-growing AI company. This is a hands-on role for a thoughtful lawyer who enjoys variety, moves quickly, and wants to help build a strong employment legal function as the business scales.\n\n\n\nYou will collaborate with experienced employment counsel on US and international employment issues, the employment aspects of mergers and acquisitions, and emerging questions about AI in the workplace. A central part of your work will be turning lessons from individual matters into practical policies, guidance, and approaches that work at scale. You will also own stakeholder relationships and manage counseling matters, exercising sound judgment and taking responsibility for outcomes. You will join a bright, collaborative team that values initiative and shared learning, with opportunities to learn from senior colleagues, deepen your expertise, and take on increasingly complex matters over time.\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Help shape OpenAI’s employment legal approach as the company scales, developing practical policies, playbooks, and processes that address recurring issues and support sound, timely decisions.\n\n - Collaborate with senior employment counsel and cross-functional partners on a broad range of US employment matters, including recruiting and hiring, performance management, employee conduct, leaves of absence, accommodations, and separations.\n\n - Own designated stakeholder relationships and counseling matters, providing clear, practical advice and working independently while drawing on the team’s experience and judgment as appropriate.\n\n - Advise on international employment matters and support the employment aspects of mergers and acquisitions, including diligence and workforce integration, collaborating with local and specialist counsel as appropriate.\n\n - Partner on strategic projects and emerging legal questions, including the use of AI in employment and workplace practices.\n\n - Translate legal developments and lessons from your work into useful guidance, training, brown bags, and office hours for stakeholders across the company.\n\n - Manage employment disputes, administrative charges, and related matters in collaboration with colleagues and outside counsel, as appropriate.\n\n - Draft and negotiate employment documents and agreements, and identify practical ways to strengthen how the company handles employment matters as it grows.\n \n \n\nYou might thrive in this role if you:\n\n - Have 7+ years of relevant employment law experience at a law firm, an in-house legal team, or a combination of both, with a record of excellent work and increasing responsibility.\n\n - Have strong knowledge of US employment law, including California law, and sound judgment in advising on a broad range of workplace matters.\n\n - Analyze unfamiliar issues quickly and translate complex legal requirements into clear, practical recommendations that account for business needs and employee experience.\n\n - Enjoy building in a fast-growth environment: spotting gaps, developing practical solutions, and seeing them through to implementation.\n\n - Bring initiative, a strong work ethic, and consistent follow-through; manage competing priorities and deliver high-quality work at a fast pace.\n\n - Take ownership of your work, welcome feedback, and value the opportunity to learn from experienced colleagues; exercise sound judgment about when to act independently, collaborate, or escalate.\n\n - Build trusted relationships through clear communication, discretion, and empathy, and contribute to a collaborative team that shares knowledge and supports one another.\n\n - Are curious about technology, comfortable with ambiguity, and motivated by OpenAI’s mission.\n\n - Have a JD and are licensed or qualified to practice in California.\n \n \n\nPreferred Qualifications\n\n - Experience advising on international employment matters and the employment aspects of mergers and acquisitions.\n\n - Experience providing AI-specific employment law advice, including advising on AI enablement, automation, and employee privacy in workplace or product contexts.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"5ecbe66e-eb5d-4fee-8559-6d29977b1154","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1725fbc2-bca2-4d7b-a9f1-444d9722acd0","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"id":"248efecb-3451-4192-bac5-41b12f46b644","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"30e3b7b2-1fe4-49a4-a82f-9c34626f0441","title":"Tax Director, Tax Counsel","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T13:02:19.065+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/30e3b7b2-1fe4-49a4-a82f-9c34626f0441","applyUrl":"https://jobs.ashbyhq.com/openai/30e3b7b2-1fe4-49a4-a82f-9c34626f0441/application","descriptionHtml":"About the Team
OpenAI’s Tax and Trade team sits at the center of OpenAI’s global growth, shaping how cutting-edge AI products, partnerships, and infrastructure scale across borders while navigating complex tax, trade, and regulatory regimes. We operate as strategic operators, not just compliance experts, embedding early in product, finance, policy, and infrastructure decisions to manage risk, unlock incentives, and enable OpenAI to grow responsibly and competitively worldwide.
About the Role
We’re hiring a Tax Director to advise on OpenAI’s global tax strategy and support the company’s continued international expansion. This role will partner closely with Legal, Finance, Corporate Development, and commercial teams on cross-border tax planning, operating model design, market entry, strategic partnerships, product launches, intercompany arrangements, and complex commercial transactions.
You will bring deep international tax expertise and practical business judgment to help OpenAI move quickly while managing risk across a rapidly evolving global footprint. The role requires someone who can translate complex tax rules into clear recommendations, build scalable frameworks, and operate as a trusted advisor to senior stakeholders across the company.
You’ll be responsible for:
Support tax aspects of strategic transactions, including acquisitions, joint ventures, reorganizations, divestitures, and post-close integration, in partnership with Corporate Development, Legal, and Finance.
Advise on international tax planning and global operating model design, including legal entity footprint, intercompany arrangements, IP ownership and use, customer contracting models, and cross-border service flows.
Serve as a core tax business partner for global expansion initiatives, including new market entry, changes in operating footprint, and regional business scaling.
Advise Product, Legal, Finance, and commercial teams on tax considerations for go-to-market motions, strategic partnerships, customer contracting, and new revenue models.
Evaluate permanent establishment, withholding tax, treaty, source and character, transfer pricing, and other international tax considerations arising from global business activity.
Monitor US and international tax law and policy developments, including Pillar Two and other global tax reform initiatives, and assess implications for OpenAI’s business planning and operating model.
Advise on tax aspects of financing and treasury initiatives, including intercompany funding, capital structure planning, and third-party financings.
Manage external advisors and coordinate internal stakeholders to deliver timely, practical, and high-quality tax advice across business initiatives.
Build scalable frameworks, playbooks, and processes that enable consistent, repeatable tax advisory for a fast-growing global business.
Communicate complex tax issues clearly to non-tax stakeholders, including senior leadership, and help drive decisions that balance tax efficiency, risk management, operational feasibility, and business priorities.
We’re looking for someone with:
A J.D. and strong academic credentials; LL.M. in Taxation a plus.
12+ years of progressive international tax experience, ideally with a mix of law firm and in-house experience at a high-growth multinational business.
Strong foundation in complex domestic and cross-border M&A, joint ventures, reorganizations, and post-acquisition integrations.
Extensive experience advising on cross-border commercial arrangements, market entry, strategic partnerships, and international expansion.
Deep technical expertise in US international tax, including GILTI, FDII, BEAT, foreign tax credits, withholding tax, tax treaties, source and character of income, Subpart F, and permanent establishment principles.
Strong understanding of transfer pricing principles, intercompany arrangements, IP planning, and global operating model design.
Experience with Pillar Two and global tax policy developments, and ability to translate legislative change into practical business advice.
Proven ability to distill complex tax concepts into clear, actionable recommendations for non-tax stakeholders and executive leadership.
Exceptional judgment, presence, and communication skills; comfortable operating at senior levels of the organization.
Track record of building trust and credibility across Legal, Finance, Product, Infrastructure, Corporate Development, and commercial teams.
Workplace & Location
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Tax and Trade team sits at the center of OpenAI’s global growth, shaping how cutting-edge AI products, partnerships, and infrastructure scale across borders while navigating complex tax, trade, and regulatory regimes. We operate as strategic operators, not just compliance experts, embedding early in product, finance, policy, and infrastructure decisions to manage risk, unlock incentives, and enable OpenAI to grow responsibly and competitively worldwide.\n\n\n\nAbout the Role\n\nWe’re hiring a Tax Director to advise on OpenAI’s global tax strategy and support the company’s continued international expansion. This role will partner closely with Legal, Finance, Corporate Development, and commercial teams on cross-border tax planning, operating model design, market entry, strategic partnerships, product launches, intercompany arrangements, and complex commercial transactions.\n\nYou will bring deep international tax expertise and practical business judgment to help OpenAI move quickly while managing risk across a rapidly evolving global footprint. The role requires someone who can translate complex tax rules into clear recommendations, build scalable frameworks, and operate as a trusted advisor to senior stakeholders across the company.\n\n\n\nYou’ll be responsible for:\n\n - Support tax aspects of strategic transactions, including acquisitions, joint ventures, reorganizations, divestitures, and post-close integration, in partnership with Corporate Development, Legal, and Finance.\n\n - Advise on international tax planning and global operating model design, including legal entity footprint, intercompany arrangements, IP ownership and use, customer contracting models, and cross-border service flows.\n\n - Serve as a core tax business partner for global expansion initiatives, including new market entry, changes in operating footprint, and regional business scaling.\n\n - Advise Product, Legal, Finance, and commercial teams on tax considerations for go-to-market motions, strategic partnerships, customer contracting, and new revenue models.\n\n - Evaluate permanent establishment, withholding tax, treaty, source and character, transfer pricing, and other international tax considerations arising from global business activity.\n\n - Monitor US and international tax law and policy developments, including Pillar Two and other global tax reform initiatives, and assess implications for OpenAI’s business planning and operating model.\n\n - Advise on tax aspects of financing and treasury initiatives, including intercompany funding, capital structure planning, and third-party financings.\n\n - Manage external advisors and coordinate internal stakeholders to deliver timely, practical, and high-quality tax advice across business initiatives.\n\n - Build scalable frameworks, playbooks, and processes that enable consistent, repeatable tax advisory for a fast-growing global business.\n\n - Communicate complex tax issues clearly to non-tax stakeholders, including senior leadership, and help drive decisions that balance tax efficiency, risk management, operational feasibility, and business priorities.\n\n\n\nWe’re looking for someone with:\n\n - A J.D. and strong academic credentials; LL.M. in Taxation a plus.\n\n - 12+ years of progressive international tax experience, ideally with a mix of law firm and in-house experience at a high-growth multinational business.\n\n - Strong foundation in complex domestic and cross-border M&A, joint ventures, reorganizations, and post-acquisition integrations.\n\n - Extensive experience advising on cross-border commercial arrangements, market entry, strategic partnerships, and international expansion.\n\n - Deep technical expertise in US international tax, including GILTI, FDII, BEAT, foreign tax credits, withholding tax, tax treaties, source and character of income, Subpart F, and permanent establishment principles.\n\n - Strong understanding of transfer pricing principles, intercompany arrangements, IP planning, and global operating model design.\n\n - Experience with Pillar Two and global tax policy developments, and ability to translate legislative change into practical business advice.\n\n - Proven ability to distill complex tax concepts into clear, actionable recommendations for non-tax stakeholders and executive leadership.\n\n - Exceptional judgment, presence, and communication skills; comfortable operating at senior levels of the organization.\n\n - Track record of building trust and credibility across Legal, Finance, Product, Infrastructure, Corporate Development, and commercial teams.\n\n\n\nWorkplace & Location\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"dc4f5a79-7b16-4de4-9359-5724000694fa","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1296c817-4299-4285-b52e-102c373bc32b","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"id":"32dfe74a-eb53-4f38-8b77-361feec390ec","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"92ecf75c-86ec-442d-bdfa-078789ce9579","title":"Senior Counsel, Competition","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}}],"publishedAt":"2026-10-27T22:45:24.188+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/92ecf75c-86ec-442d-bdfa-078789ce9579","applyUrl":"https://jobs.ashbyhq.com/openai/92ecf75c-86ec-442d-bdfa-078789ce9579/application","descriptionHtml":"About the Team
OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation.
About the Role
We’re seeking a senior lawyer to join OpenAI’s small but growing competition legal team and play a leadership role on a wide range of important legal and regulatory matters. This role will involve engaging with competition regulators globally, supporting OpenAI’s active M&A program, providing strategic and actionable legal advice on competition law issues related to our business activities, and driving antitrust enablement and training initiatives.
We’re looking for an agile and experienced competition lawyer who is a self-starter, can operate at a fast pace with a high volume of matters, and is a strong leader and highly collegial team player. This role reports to our Associate General Counsel, Competition.
This role is based in San Francisco or Washington, D.C. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Support OpenAI’s global regulatory engagements with competition authorities and lead OpenAI’s response to RFIs and other inquiries from competition regulators.
Partner with our Corporate Legal and Corporate Development teams to support OpenAI’s strategic acquisitions and devise and execute regulatory clearance strategies.
Collaborate with global policy and regulatory affairs to anticipate and navigate competition scrutiny in the area of AI.
Advise business and other legal teams on competition law considerations related to OpenAI’s commercial relationships and business and product strategy.
Develop impactful and effective competition-law related enablement resources and campaigns.
You’ll enjoy this role if you have:
10+ years of legal experience in the area of antitrust.
Have a JD and license or qualification to practice in the state you reside.
A mix of in-house and top-tier law firm experience.
Experience working for a competition regulator is a plus.
Expertise in the evaluation of antitrust risk and the development and execution of regulatory clearance strategy for acquisitions, investments, and other strategic transactions.
Experience leading strategy and responses to competition regulator investigations at a technology company.
Demonstrated ability to operate with autonomy and sound judgment in highly technical and fast-moving environments.
Demonstrated ability to multi-task and manage competing priorities, and the agility to lead several different types of matters.
A desire to build new things and think creatively about how a competition law practice can deliver measurable business impact.
Exceptional communication skills, with an ability to distill complexity into actionable, business-aligned guidance.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation.\n\n\n\nAbout the Role\n\nWe’re seeking a senior lawyer to join OpenAI’s small but growing competition legal team and play a leadership role on a wide range of important legal and regulatory matters. This role will involve engaging with competition regulators globally, supporting OpenAI’s active M&A program, providing strategic and actionable legal advice on competition law issues related to our business activities, and driving antitrust enablement and training initiatives.\n\n\n\nWe’re looking for an agile and experienced competition lawyer who is a self-starter, can operate at a fast pace with a high volume of matters, and is a strong leader and highly collegial team player. This role reports to our Associate General Counsel, Competition.\n\n\n\nThis role is based in San Francisco or Washington, D.C. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\nIn this role, you will:\n\n - Support OpenAI’s global regulatory engagements with competition authorities and lead OpenAI’s response to RFIs and other inquiries from competition regulators.\n\n - Partner with our Corporate Legal and Corporate Development teams to support OpenAI’s strategic acquisitions and devise and execute regulatory clearance strategies.\n\n - Collaborate with global policy and regulatory affairs to anticipate and navigate competition scrutiny in the area of AI.\n\n - Advise business and other legal teams on competition law considerations related to OpenAI’s commercial relationships and business and product strategy.\n\n - Develop impactful and effective competition-law related enablement resources and campaigns.\n\n\n\nYou’ll enjoy this role if you have:\n\n - 10+ years of legal experience in the area of antitrust.\n\n - Have a JD and license or qualification to practice in the state you reside.\n\n - A mix of in-house and top-tier law firm experience.\n\n - Experience working for a competition regulator is a plus.\n\n - Expertise in the evaluation of antitrust risk and the development and execution of regulatory clearance strategy for acquisitions, investments, and other strategic transactions.\n\n - Experience leading strategy and responses to competition regulator investigations at a technology company.\n\n - Demonstrated ability to operate with autonomy and sound judgment in highly technical and fast-moving environments.\n\n - Demonstrated ability to multi-task and manage competing priorities, and the agility to lead several different types of matters.\n\n - A desire to build new things and think creatively about how a competition law practice can deliver measurable business impact.\n\n - Exceptional communication skills, with an ability to distill complexity into actionable, business-aligned guidance.\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$330K – $366K • Offers Equity","scrapeableCompensationSalarySummary":"$330K - $366K","compensationTiers":[{"id":"03e73da1-0e55-4776-8e22-329cdcafb614","tierSummary":"$330K – $366K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"39634e63-02ac-435a-b4ff-b4fdb6c09d93","summary":"$330K – $366K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":366000},{"id":"5d5e26d4-5f59-4b8a-89a6-8f9da3b669c6","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":366000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d1abed60-d3d1-4c8d-a58b-3a96139fbf4e","title":"Site Civil, Structural & Architectural Lead (CSLA)","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-27T05:39:15.102+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d1abed60-d3d1-4c8d-a58b-3a96139fbf4e","applyUrl":"https://jobs.ashbyhq.com/openai/d1abed60-d3d1-4c8d-a58b-3a96139fbf4e/application","descriptionHtml":"About the Role
Lead OpenAI’s field delivery of civil works, structures, building envelope, architectural fit-out and landscape interfaces, from site preparation through completed facilities.
You will be OpenAI’s accountable on-site lead for civil, structural, landscape and architectural construction, directing and overseeing the work of general contractors, specialist contractors and other service providers within your discipline. You will combine practical subject-matter depth with hands-on field leadership, managing contracted support to deliver safe, high-quality work to the integrated construction plan.
Reporting and scope
Report to the Site Construction Manager, who reports through the applicable project-management leadership. Coordinate design interpretation and technical decisions with the responsible civil, structural and architectural engineers.
Own day-to-day discipline execution and contractor performance within the assigned site scope and delegated authority. Coordinate priorities and interfaces through the Site Construction Manager; escalate material cost, schedule, design and acceptance decisions to the appropriate owners.
This is a senior site delivery role, suited to an experienced superintendent, supervisor, manager or trade lead. Accountability is for an assigned discipline and site work packages. Site assignment, duration and any shared coverage follow project phase, workload and the staffing plan; effective on-site coverage is required during critical activities.
Key Responsibilities
Direct and coordinate general contractors, civil and structural trades, architectural contractors and specialist service providers against the approved design, construction schedule and quality requirements.
Oversee earthworks, grading, drainage, underground interfaces, foundations, concrete, structural steel, building envelope and architectural completion; coordinate landscape and external works.
Review constructability, work sequencing, contractor work plans, RFIs, submittals and proposed changes; obtain design decisions from the responsible engineers and track field implementation.
Coordinate building and underground interfaces with mechanical, electrical and network leads and hardware deployment teams, protecting access, equipment routes and installation readiness.
Inspect work with quality teams, track nonconformances and punch lists, and verify contractor closeout, as-built records and turnover readiness.
Set clear contractor deliverables and work priorities; review staffing, progress and quality, identify constraints early, and drive recovery actions through the Site Construction Manager.
Provide concise progress and risk reporting, evaluate field impacts of proposed changes, and maintain accountable handoffs between construction partners and OpenAI teams.
Qualifications
Typically 8–10 years of civil, structural or architectural construction experience, including substantial data center or comparable complex industrial site delivery and responsibility for contractors or multiple work packages. Equivalent depth of practical delivery experience will be considered.
Ability to read and coordinate civil, structural and architectural drawings, specifications, surveys and relevant geotechnical information, recognizing impacts on grading, drainage, earthworks, foundations, underground services and building construction.
Experience translating approved designs into buildable field packages, sequencing, temporary-work interfaces and inspection hold points; assess utility conflicts, equipment access and phased handover before releasing work.
Experience reviewing RFIs, submittals and field changes, coordinating design decisions with the engineer of record, and verifying approved changes in the field while preserving clear design responsibility.
Practical knowledge of inspection and acceptance evidence for civil works, concrete, steel, building envelope and architectural completion, including nonconformance resolution, punch lists and as-built records.
Ability to coordinate construction with permitting conditions, environmental constraints and authorities having jurisdiction through the responsible engineering and EHS teams.
Demonstrated ability to lead contractors and service providers through changing site conditions, set clear deliverables and acceptance criteria, and resolve performance gaps across organizations without relying on direct reporting authority.
Strong written and verbal communication: maintain accurate field records, action and decision logs, and explain technical risks, schedule impacts and recovery options to site leadership, engineers and delivery partners.
Sound judgment when information is incomplete: identify assumptions, prerequisites and interfaces, determine what work can proceed within approved authority, and escalate unresolved risks before they affect safety, quality or delivery.
Relevant trade, apprenticeship, technical or degree-based preparation, or equivalent practical experience. Demonstrated field leadership and subject-matter competence are central to this site role.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nLead OpenAI’s field delivery of civil works, structures, building envelope, architectural fit-out and landscape interfaces, from site preparation through completed facilities.\n\nYou will be OpenAI’s accountable on-site lead for civil, structural, landscape and architectural construction, directing and overseeing the work of general contractors, specialist contractors and other service providers within your discipline. You will combine practical subject-matter depth with hands-on field leadership, managing contracted support to deliver safe, high-quality work to the integrated construction plan.\n\nReporting and scope\n\nReport to the Site Construction Manager, who reports through the applicable project-management leadership. Coordinate design interpretation and technical decisions with the responsible civil, structural and architectural engineers.\n\nOwn day-to-day discipline execution and contractor performance within the assigned site scope and delegated authority. Coordinate priorities and interfaces through the Site Construction Manager; escalate material cost, schedule, design and acceptance decisions to the appropriate owners.\n\nThis is a senior site delivery role, suited to an experienced superintendent, supervisor, manager or trade lead. Accountability is for an assigned discipline and site work packages. Site assignment, duration and any shared coverage follow project phase, workload and the staffing plan; effective on-site coverage is required during critical activities.\n\nKey Responsibilities\n\n - Direct and coordinate general contractors, civil and structural trades, architectural contractors and specialist service providers against the approved design, construction schedule and quality requirements.\n\n - Oversee earthworks, grading, drainage, underground interfaces, foundations, concrete, structural steel, building envelope and architectural completion; coordinate landscape and external works.\n\n - Review constructability, work sequencing, contractor work plans, RFIs, submittals and proposed changes; obtain design decisions from the responsible engineers and track field implementation.\n\n - Coordinate building and underground interfaces with mechanical, electrical and network leads and hardware deployment teams, protecting access, equipment routes and installation readiness.\n\n - Inspect work with quality teams, track nonconformances and punch lists, and verify contractor closeout, as-built records and turnover readiness.\n\n - Set clear contractor deliverables and work priorities; review staffing, progress and quality, identify constraints early, and drive recovery actions through the Site Construction Manager.\n\n - Provide concise progress and risk reporting, evaluate field impacts of proposed changes, and maintain accountable handoffs between construction partners and OpenAI teams.\n\nQualifications\n\n - Typically 8–10 years of civil, structural or architectural construction experience, including substantial data center or comparable complex industrial site delivery and responsibility for contractors or multiple work packages. Equivalent depth of practical delivery experience will be considered.\n\n - Ability to read and coordinate civil, structural and architectural drawings, specifications, surveys and relevant geotechnical information, recognizing impacts on grading, drainage, earthworks, foundations, underground services and building construction.\n\n - Experience translating approved designs into buildable field packages, sequencing, temporary-work interfaces and inspection hold points; assess utility conflicts, equipment access and phased handover before releasing work.\n\n - Experience reviewing RFIs, submittals and field changes, coordinating design decisions with the engineer of record, and verifying approved changes in the field while preserving clear design responsibility.\n\n - Practical knowledge of inspection and acceptance evidence for civil works, concrete, steel, building envelope and architectural completion, including nonconformance resolution, punch lists and as-built records.\n\n - Ability to coordinate construction with permitting conditions, environmental constraints and authorities having jurisdiction through the responsible engineering and EHS teams.\n\n - Demonstrated ability to lead contractors and service providers through changing site conditions, set clear deliverables and acceptance criteria, and resolve performance gaps across organizations without relying on direct reporting authority.\n\n - Strong written and verbal communication: maintain accurate field records, action and decision logs, and explain technical risks, schedule impacts and recovery options to site leadership, engineers and delivery partners.\n\n - Sound judgment when information is incomplete: identify assumptions, prerequisites and interfaces, determine what work can proceed within approved authority, and escalate unresolved risks before they affect safety, quality or delivery.\n\n - Relevant trade, apprenticeship, technical or degree-based preparation, or equivalent practical experience. Demonstrated field leadership and subject-matter competence are central to this site role.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $285K","compensationTiers":[{"id":"b5c3efde-c056-4fe6-a51a-36ddebfa22f1","tierSummary":"$177K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c738aea1-7dd2-4f18-aa21-a1bfef638037","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6cb587c-f35b-48bb-a48c-f9ad6d5cfbdf","summary":"$177K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}},{"id":"86133dea-e4e2-4030-b8e6-8f944be27b0e","title":"Mechanical Lead","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T04:19:18.287+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/86133dea-e4e2-4030-b8e6-8f944be27b0e","applyUrl":"https://jobs.ashbyhq.com/openai/86133dea-e4e2-4030-b8e6-8f944be27b0e/application","descriptionHtml":"About the Team
OpenAI's data center construction teams work with engineering, supply chain, safety, quality, commissioning and operations partners to deliver the infrastructure that supports our computing needs. Mechanical delivery brings together cooling equipment, plant, piping and controls interfaces so that systems are installed, tested and ready for commissioning.
About the Role
As a Mechanical Lead, you will lead mechanical field delivery for data center construction, including cooling infrastructure, mechanical yards, piping and data hall fit-out. You will oversee general contractors, specialist installers and service providers, combining practical mechanical expertise with hands-on field leadership. Your focus will be safe installation, contractor performance, coordinated interfaces and complete evidence for commissioning and operational handover.
Key Responsibilities
Manage mechanical contractors, equipment and piping installers, and general-contractor interfaces against approved scope, schedule and quality requirements.
Oversee installation readiness and delivery of cooling plant, pumps, heat rejection equipment, air handling, piping and applicable liquid-cooling infrastructure.
Coordinate equipment placement, pipe routing, supports, access and maintainability with structural, electrical, controls and hardware teams.
Review contractor work plans, constructability, submittals, RFIs and change proposals; resolve field issues with the responsible engineering teams.
Oversee pressure testing, flushing, cleaning and inspection records; verify completion, defect closure and commissioning readiness.
Support commissioning specialists with mechanical startup and system tests, corrective work and complete as-built, operating and maintenance documentation.
Set contractor priorities, review staffing and progress, identify constraints early and coordinate recovery actions with construction leadership.
Maintain clear progress, risk and change reporting, with accountable handoffs between construction partners and OpenAI teams.
Qualifications
Substantial mechanical construction, installation, field engineering or startup experience in data center cooling or comparable critical facilities.
Demonstrated leadership of mechanical contractors or crews, including coordination across organizations without relying on direct reporting authority.
Practical knowledge of cooling, ventilation, hydronic and pumping systems, heat rejection, piping cleanliness and vendor startup requirements.
Ability to review drawings, specifications, submittals, work methods and controls narratives for constructability and installation readiness.
Experience coordinating inspection, pressure testing, flushing, cleaning, balancing prerequisites and controls checkout.
Ability to interpret test results and deficiency records with commissioning specialists and coordinate corrective work, retesting and turnover evidence.
Clear communication and sound judgment when coordinating power, controls, startup and testing dependencies or escalating safety and delivery risks.
Relevant trade, apprenticeship, technical or degree-based preparation, or equivalent practical experience.
Preferred Skills
Owner-side or specialist-contractor experience with high-density data center cooling, liquid cooling or phased cooling-system startup.
Experience with integrated systems testing, factory or site acceptance activities, and digital commissioning or field-reporting tools.
Relevant mechanical trade, controls, balancing or commissioning qualifications, or professional engineering credentials.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's data center construction teams work with engineering, supply chain, safety, quality, commissioning and operations partners to deliver the infrastructure that supports our computing needs. Mechanical delivery brings together cooling equipment, plant, piping and controls interfaces so that systems are installed, tested and ready for commissioning.\n\nAbout the Role\n\nAs a Mechanical Lead, you will lead mechanical field delivery for data center construction, including cooling infrastructure, mechanical yards, piping and data hall fit-out. You will oversee general contractors, specialist installers and service providers, combining practical mechanical expertise with hands-on field leadership. Your focus will be safe installation, contractor performance, coordinated interfaces and complete evidence for commissioning and operational handover.\n\nKey Responsibilities\n\n - Manage mechanical contractors, equipment and piping installers, and general-contractor interfaces against approved scope, schedule and quality requirements.\n\n - Oversee installation readiness and delivery of cooling plant, pumps, heat rejection equipment, air handling, piping and applicable liquid-cooling infrastructure.\n\n - Coordinate equipment placement, pipe routing, supports, access and maintainability with structural, electrical, controls and hardware teams.\n\n - Review contractor work plans, constructability, submittals, RFIs and change proposals; resolve field issues with the responsible engineering teams.\n\n - Oversee pressure testing, flushing, cleaning and inspection records; verify completion, defect closure and commissioning readiness.\n\n - Support commissioning specialists with mechanical startup and system tests, corrective work and complete as-built, operating and maintenance documentation.\n\n - Set contractor priorities, review staffing and progress, identify constraints early and coordinate recovery actions with construction leadership.\n\n - Maintain clear progress, risk and change reporting, with accountable handoffs between construction partners and OpenAI teams.\n\nQualifications\n\n - Substantial mechanical construction, installation, field engineering or startup experience in data center cooling or comparable critical facilities.\n\n - Demonstrated leadership of mechanical contractors or crews, including coordination across organizations without relying on direct reporting authority.\n\n - Practical knowledge of cooling, ventilation, hydronic and pumping systems, heat rejection, piping cleanliness and vendor startup requirements.\n\n - Ability to review drawings, specifications, submittals, work methods and controls narratives for constructability and installation readiness.\n\n - Experience coordinating inspection, pressure testing, flushing, cleaning, balancing prerequisites and controls checkout.\n\n - Ability to interpret test results and deficiency records with commissioning specialists and coordinate corrective work, retesting and turnover evidence.\n\n - Clear communication and sound judgment when coordinating power, controls, startup and testing dependencies or escalating safety and delivery risks.\n\n - Relevant trade, apprenticeship, technical or degree-based preparation, or equivalent practical experience.\n\nPreferred Skills\n\n - Owner-side or specialist-contractor experience with high-density data center cooling, liquid cooling or phased cooling-system startup.\n\n - Experience with integrated systems testing, factory or site acceptance activities, and digital commissioning or field-reporting tools.\n\n - Relevant mechanical trade, controls, balancing or commissioning qualifications, or professional engineering credentials.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $285K","compensationTiers":[{"id":"b5c3efde-c056-4fe6-a51a-36ddebfa22f1","tierSummary":"$177K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c738aea1-7dd2-4f18-aa21-a1bfef638037","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6cb587c-f35b-48bb-a48c-f9ad6d5cfbdf","summary":"$177K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}},{"id":"bc58f2d0-9b24-4205-a799-5a5d18bf64ee","title":"Strategic Partner Lead, Creators & Culture, EMEA","department":"Partnerships","team":"Partnerships","employmentType":"FullTime","location":"Paris, France","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-02T20:05:58.831+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bc58f2d0-9b24-4205-a799-5a5d18bf64ee","applyUrl":"https://jobs.ashbyhq.com/openai/bc58f2d0-9b24-4205-a799-5a5d18bf64ee/application","descriptionHtml":"OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creative Partnerships team supports that mission by building trusted relationships with creators, experts, and organizations to help them explore valuable uses of AI.
We work across OpenAI to develop partnerships grounded in trust, usefulness, and measurable impact. Our work goes beyond individual launches and includes product education, partner feedback, and collaborative programs that create lasting value for partners and OpenAI.
We are seeking a Strategic Partner Lead to build and manage trusted relationships on behalf of OpenAI in Europe.
You will identify and develop strategic partnerships that help people explore meaningful uses of AI and create value for OpenAI and the partners we work with. As the relationship owner, you will guide opportunities from initial engagement through development, execution, and ongoing growth, coordinating across product, technical, marketing, and other internal teams.
This is a senior individual contributor role for someone with an established network, strong strategic judgment, product curiosity, and a track record of turning relationships into successful partnerships.
Domestic and occasional international travel should be expected.
Originate, develop, and grow trusted external relationships.
Serve as the primary owner for a portfolio of strategic partners.
Understand partners’ goals, audiences, businesses, and concerns.
Identify meaningful applications of OpenAI’s products and develop partnership plans around them.
Lead opportunities from initial engagement through negotiation, execution, evaluation, and ongoing growth.
Develop clear narratives and value propositions for prospective partnerships.
Coordinate closely with teams across Product, Marketing, Communications, Global Affairs, Research, Legal, and Safety.
Represent partner perspectives and share relevant insights with internal teams.
Evaluate opportunities based on alignment, authenticity, feasibility, potential impact, and risk.
Manage multiple complex relationships and priorities while maintaining a high standard of execution.
Have 10+ years of experience in strategic partnerships, business development, or a related field.
Bring an established external network and a record of building trusted relationships.
Have experience originating, negotiating, and growing complex partnerships.
Can identify valuable opportunities and clearly articulate why they matter.
Quickly understand a partner’s business, audience, incentives, and concerns.
Are curious about technology and can identify relevant product applications.
Bring strong judgment around trust, rights, safety, reputation, and the sensitivities surrounding AI.
Communicate effectively with senior external partners and internal product and technical leaders.
Lead effectively across functions, including when priorities are not fully aligned.
Thrive in fast-moving, ambiguous environments and balance strategic thinking with hands-on execution.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Creative Partnerships team supports that mission by building trusted relationships with creators, experts, and organizations to help them explore valuable uses of AI.\n\nWe work across OpenAI to develop partnerships grounded in trust, usefulness, and measurable impact. Our work goes beyond individual launches and includes product education, partner feedback, and collaborative programs that create lasting value for partners and OpenAI.\n\n\n\n\nABOUT THE ROLE\n\nWe are seeking a Strategic Partner Lead to build and manage trusted relationships on behalf of OpenAI in Europe.\n\nYou will identify and develop strategic partnerships that help people explore meaningful uses of AI and create value for OpenAI and the partners we work with. As the relationship owner, you will guide opportunities from initial engagement through development, execution, and ongoing growth, coordinating across product, technical, marketing, and other internal teams.\n\nThis is a senior individual contributor role for someone with an established network, strong strategic judgment, product curiosity, and a track record of turning relationships into successful partnerships.\n\nDomestic and occasional international travel should be expected.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Originate, develop, and grow trusted external relationships.\n\n - Serve as the primary owner for a portfolio of strategic partners.\n\n - Understand partners’ goals, audiences, businesses, and concerns.\n\n - Identify meaningful applications of OpenAI’s products and develop partnership plans around them.\n\n - Lead opportunities from initial engagement through negotiation, execution, evaluation, and ongoing growth.\n\n - Develop clear narratives and value propositions for prospective partnerships.\n\n - Coordinate closely with teams across Product, Marketing, Communications, Global Affairs, Research, Legal, and Safety.\n\n - Represent partner perspectives and share relevant insights with internal teams.\n\n - Evaluate opportunities based on alignment, authenticity, feasibility, potential impact, and risk.\n\n - Manage multiple complex relationships and priorities while maintaining a high standard of execution.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have 10+ years of experience in strategic partnerships, business development, or a related field.\n\n - Bring an established external network and a record of building trusted relationships.\n\n - Have experience originating, negotiating, and growing complex partnerships.\n\n - Can identify valuable opportunities and clearly articulate why they matter.\n\n - Quickly understand a partner’s business, audience, incentives, and concerns.\n\n - Are curious about technology and can identify relevant product applications.\n\n - Bring strong judgment around trust, rights, safety, reputation, and the sensitivities surrounding AI.\n\n - Communicate effectively with senior external partners and internal product and technical leaders.\n\n - Lead effectively across functions, including when priorities are not fully aligned.\n\n - Thrive in fast-moving, ambiguous environments and balance strategic thinking with hands-on execution.\n\n\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b6e0d9c6-a5ad-4d27-ad67-fde760e277b6","title":"Software Engineer, Infranomics","department":"Scaling","team":"Scaling","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-10-29T03:12:08.668+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b6e0d9c6-a5ad-4d27-ad67-fde760e277b6","applyUrl":"https://jobs.ashbyhq.com/openai/b6e0d9c6-a5ad-4d27-ad67-fde760e277b6/application","descriptionHtml":"The Infranomics team builds the software and data foundations that help OpenAI understand, plan, and improve the economics of its infrastructure. The team works across engineering and finance to make infrastructure spend visible, allocate capacity effectively, and improve efficiency as our products grow.
Our systems support the CPU, network, storage and GPU infrastructure behind products such as ChatGPT, the API, and Codex. We are expanding these foundations to connect resource usage, cost, forecasting, and planning so teams can make better decisions at scale.
We are looking for a Software Engineer to lead the design, implementation, and operation of systems for infrastructure cost and efficiency. You will build the platforms that explain where infrastructure spend goes, identify opportunities to improve utilization, and help teams plan the capacity they need.
We ideally want direct experience building and operating software for infrastructure economics, such as usage metering, cost attribution, resource efficiency, budgeting, forecasting, or capacity planning. You should have owned systems that connect compute, storage, or network consumption to cost and help teams make measurable efficiency and investment decisions.
You will set technical direction for a growing area while staying close to the code. Working with infrastructure engineers, product teams, finance, and leadership, you will turn ambiguous business and engineering problems into reliable software, shared data, and measurable improvements. This role offers substantial autonomy and the opportunity to shape how OpenAI manages its infrastructure investment.
This role is based in San Francisco, CA; Seattle, WA; or New York City, NY. This is an on-site role.
Define the technical direction and roadmap for infrastructure cost and efficiency systems, and lead projects from problem definition through implementation, adoption, and ongoing operation.
Build billing, usage metering, and cost attribution systems that connect infrastructure spend to resources, workloads, services, and the teams that own them.
Develop data pipelines and shared data models that combine cloud billing, resource inventory, and utilization signals into a dependable view of cost and capacity.
Build tools for budgeting, forecasting, and capacity planning that help teams anticipate demand, allocate resources, and inform procurement decisions.
Identify underutilized resources and other sources of waste, then partner with engineering teams to deliver and measure improvements while preserving performance and reliability.
Create APIs, reporting tools, and automated controls that help teams understand their consumption, manage budgets, and make informed infrastructure tradeoffs.
Provide technical leadership across teams, mentor engineers, and own the correctness, scalability, and production behavior of the systems you build.
Have over 7 years of experience designing, building, and operating production software and distributed systems, with technical ownership across multiple teams or a significant infrastructure domain.
Have built systems for infrastructure efficiency, cloud cost attribution, usage metering, budgeting, forecasting, or capacity management, and can connect that work to measurable outcomes.
Remain a hands-on engineer who can move between architecture, implementation, debugging, and operational improvements.
Understand how compute, storage, and networking consumption translate into cost, and can reason about the tradeoffs among utilization, performance, reliability, and growth.
Care deeply about data correctness and can build trustworthy systems from complex billing and operational data.
Work effectively across engineering, finance, product, and leadership, translating broad goals into a clear plan and driving adoption without relying on formal authority.
Thrive with substantial autonomy, take ownership of loosely defined problems, and make pragmatic decisions as requirements evolve.
Have experience building internal platforms that give engineering teams visibility into cloud spend, resource utilization, and ownership.
Have experience developing batch or streaming data pipelines, financial data platforms, or large-scale analytics systems.
Have experience with Kubernetes, public cloud infrastructure, or resource management systems across cloud and on-premises environments.
Have experience automating resource allocation, cost allocation policies, budget tracking, or capacity forecasting.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Infranomics team builds the software and data foundations that help OpenAI understand, plan, and improve the economics of its infrastructure. The team works across engineering and finance to make infrastructure spend visible, allocate capacity effectively, and improve efficiency as our products grow.\n\nOur systems support the CPU, network, storage and GPU infrastructure behind products such as ChatGPT, the API, and Codex. We are expanding these foundations to connect resource usage, cost, forecasting, and planning so teams can make better decisions at scale.\n\n \n\n\nABOUT THE ROLE\n\nWe are looking for a Software Engineer to lead the design, implementation, and operation of systems for infrastructure cost and efficiency. You will build the platforms that explain where infrastructure spend goes, identify opportunities to improve utilization, and help teams plan the capacity they need.\n\nWe ideally want direct experience building and operating software for infrastructure economics, such as usage metering, cost attribution, resource efficiency, budgeting, forecasting, or capacity planning. You should have owned systems that connect compute, storage, or network consumption to cost and help teams make measurable efficiency and investment decisions.\n\nYou will set technical direction for a growing area while staying close to the code. Working with infrastructure engineers, product teams, finance, and leadership, you will turn ambiguous business and engineering problems into reliable software, shared data, and measurable improvements. This role offers substantial autonomy and the opportunity to shape how OpenAI manages its infrastructure investment.\n\nThis role is based in San Francisco, CA; Seattle, WA; or New York City, NY. This is an on-site role.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Define the technical direction and roadmap for infrastructure cost and efficiency systems, and lead projects from problem definition through implementation, adoption, and ongoing operation.\n\n - Build billing, usage metering, and cost attribution systems that connect infrastructure spend to resources, workloads, services, and the teams that own them.\n\n - Develop data pipelines and shared data models that combine cloud billing, resource inventory, and utilization signals into a dependable view of cost and capacity.\n\n - Build tools for budgeting, forecasting, and capacity planning that help teams anticipate demand, allocate resources, and inform procurement decisions.\n\n - Identify underutilized resources and other sources of waste, then partner with engineering teams to deliver and measure improvements while preserving performance and reliability.\n\n - Create APIs, reporting tools, and automated controls that help teams understand their consumption, manage budgets, and make informed infrastructure tradeoffs.\n\n - Provide technical leadership across teams, mentor engineers, and own the correctness, scalability, and production behavior of the systems you build.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have over 7 years of experience designing, building, and operating production software and distributed systems, with technical ownership across multiple teams or a significant infrastructure domain.\n\n - Have built systems for infrastructure efficiency, cloud cost attribution, usage metering, budgeting, forecasting, or capacity management, and can connect that work to measurable outcomes.\n\n - Remain a hands-on engineer who can move between architecture, implementation, debugging, and operational improvements.\n\n - Understand how compute, storage, and networking consumption translate into cost, and can reason about the tradeoffs among utilization, performance, reliability, and growth.\n\n - Care deeply about data correctness and can build trustworthy systems from complex billing and operational data.\n\n - Work effectively across engineering, finance, product, and leadership, translating broad goals into a clear plan and driving adoption without relying on formal authority.\n\n - Thrive with substantial autonomy, take ownership of loosely defined problems, and make pragmatic decisions as requirements evolve.\n\n - Have experience building internal platforms that give engineering teams visibility into cloud spend, resource utilization, and ownership.\n\n - Have experience developing batch or streaming data pipelines, financial data platforms, or large-scale analytics systems.\n\n - Have experience with Kubernetes, public cloud infrastructure, or resource management systems across cloud and on-premises environments.\n\n - Have experience automating resource allocation, cost allocation policies, budget tracking, or capacity forecasting.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$385K – $445K","scrapeableCompensationSalarySummary":"$385K - $445K","compensationTiers":[{"id":"6ee38c0d-9261-4bef-96b6-d4831f01c824","tierSummary":"$385K – $445K","title":null,"additionalInformation":null,"components":[{"id":"1b78836c-019c-4974-8e23-246927943003","summary":"$385K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":385000,"maxValue":445000}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":385000,"maxValue":445000}]}},{"id":"de0b0df5-7390-4781-9548-d8710d736909","title":"Strategic Finance, Research","department":"Strategic Finance","team":"Strategic Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-03T20:15:29.028+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/de0b0df5-7390-4781-9548-d8710d736909","applyUrl":"https://jobs.ashbyhq.com/openai/de0b0df5-7390-4781-9548-d8710d736909/application","descriptionHtml":"About the Team
The Strategic Finance team provides financial insights and guidance to support the organization's long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest impact outcomes.
About the Role
Our Workloads team under Research focuses on maximizing the performance and efficiency of model inference, enabling OpenAI to develop and deploy frontier AI models at scale.
We are hiring a senior Strategic Finance business partner to work closely with our Workloads team to drive improvements in model serving efficiency and compute economics. You will partner directly with researchers and engineers to identify and prioritize high-impact optimization opportunities, establish frameworks to measure performance, and translate technical improvements into financial outcomes. This is a great role for folks who have an interest in how AI research intersects with compute.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Partner with Inference researchers, Scaling, Product, and Data Science teams to identify, evaluate, and prioritize optimization opportunities, weighing customer and economic trade-offs across model performance, latency, throughput, engagement, and compute cost.
Drive cross-functional strategic initiatives to improve inference efficiency by establishing clear ownership, coordinating work across teams, and tracking execution progress.
Establish key performance metrics, dashboards, and analytical frameworks to identify inference performance gaps and quantify the financial impact of improvements.
Partner with Compute Finance and other Strategic Finance teams to incorporate expected inference efficiency improvements into long-term compute demand forecasts, capacity planning, investment decisions and financial projections.
You might thrive in this role if you have:
A technical academic background (e.g., computer science, engineering, or mathematics) or current experience partnering closely with research or engineering teams on technical problems.
8–10+ years of experience in management consulting, strategy & operations, strategic finance, or a related analytical role.
Strong analytical and structured problem-solving skills, with a track record of turning ambiguous problems into actionable recommendations and measurable impact.
Executive presence and communication skills to build credibility with researchers and engineers, align stakeholders, and explain technical and financial trade-offs.
An entrepreneurial mindset, with experience building processes and independently driving initiatives from idea through execution.
Technical curiosity and enthusiasm for frontier AI and inference economics.
Experience with AI/ML infrastructure, cloud computing, or technical performance optimization is a plus, but not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Strategic Finance team provides financial insights and guidance to support the organization's long-term goals and strategies. We partner across the business to allocate and deploy our resources for the highest impact outcomes.\n\nAbout the Role\n\nOur Workloads team under Research focuses on maximizing the performance and efficiency of model inference, enabling OpenAI to develop and deploy frontier AI models at scale.\n\nWe are hiring a senior Strategic Finance business partner to work closely with our Workloads team to drive improvements in model serving efficiency and compute economics. You will partner directly with researchers and engineers to identify and prioritize high-impact optimization opportunities, establish frameworks to measure performance, and translate technical improvements into financial outcomes. This is a great role for folks who have an interest in how AI research intersects with compute.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Partner with Inference researchers, Scaling, Product, and Data Science teams to identify, evaluate, and prioritize optimization opportunities, weighing customer and economic trade-offs across model performance, latency, throughput, engagement, and compute cost.\n\n - Drive cross-functional strategic initiatives to improve inference efficiency by establishing clear ownership, coordinating work across teams, and tracking execution progress.\n\n - Establish key performance metrics, dashboards, and analytical frameworks to identify inference performance gaps and quantify the financial impact of improvements.\n\n - Partner with Compute Finance and other Strategic Finance teams to incorporate expected inference efficiency improvements into long-term compute demand forecasts, capacity planning, investment decisions and financial projections.\n\nYou might thrive in this role if you have:\n\n - A technical academic background (e.g., computer science, engineering, or mathematics) or current experience partnering closely with research or engineering teams on technical problems.\n\n - 8–10+ years of experience in management consulting, strategy & operations, strategic finance, or a related analytical role.\n\n - Strong analytical and structured problem-solving skills, with a track record of turning ambiguous problems into actionable recommendations and measurable impact.\n\n - Executive presence and communication skills to build credibility with researchers and engineers, align stakeholders, and explain technical and financial trade-offs. \n\n - An entrepreneurial mindset, with experience building processes and independently driving initiatives from idea through execution.\n\n - Technical curiosity and enthusiasm for frontier AI and inference economics. \n\n - Experience with AI/ML infrastructure, cloud computing, or technical performance optimization is a plus, but not required.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $325K","compensationTiers":[{"id":"bbda84d9-a8c8-4f6d-a0be-fe6ed09543a4","tierSummary":"$234K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1598e657-6628-4129-9181-e25a27faedf2","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2f8b9e84-517f-46b7-9f26-46b49fac6913","summary":"$234K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":325000}]}},{"id":"850a0f1b-26ed-462e-9236-22c9f09aa03c","title":"Europe Trade Compliance Lead","department":"Finance","team":"Finance","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-28T23:28:31.157+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/850a0f1b-26ed-462e-9236-22c9f09aa03c","applyUrl":"https://jobs.ashbyhq.com/openai/850a0f1b-26ed-462e-9236-22c9f09aa03c/application","descriptionHtml":"About the Team
Tax and Trade helps shape how OpenAI brings new technologies to the world. We help build the foundations for global expansion and new hardware businesses, combining expertise in tax, customs and export controls with creative problem-solving.
Our work brings together technology, regulation and global commerce. We solve new problems with teams across OpenAI and use data, AI and automation to support a growing business. Joining the team means helping turn ambitious ideas into products and capabilities that reach people around the world.
Based in Dublin, Ireland, with a hybrid schedule of three office days each week. Relocation support is available for new hires.
About the Role
You will build and run OpenAI’s trade compliance program across Europe. Your remit spans cross-border shipping routes, partner and supplier arrangements, daily trade operations and compliance oversight for the legal entities involved. You will work with Legal, direct tax and indirect tax teams to design structures that meet trade requirements while improving cost and speed. We are looking for someone who can build from the ground up, make sound business decisions and stay close to execution. You will also help set a new benchmark for how trade compliance programs use AI to improve decisions, strengthen controls and support growth.
In this role, you will:
Design compliant trading and supply-chain structures with Legal, direct tax and indirect tax teams. Evaluate company, transaction, partner and supplier arrangements to improve cost, speed and operating reliability.
Build the European trade compliance program and launch cross-border shipping routes. Put customs, import, export, sanctions and cross-border e-commerce requirements into workable processes.
Own ongoing European import, export and returns operations, including customs warehousing where needed. Manage brokers and service providers, resolve issues and maintain reliable service as volume and complexity grow.
Set and test compliance policies and controls for each legal entity. Maintain required authorizations, respond to rule changes, prepare for audits, resolve gaps and report risks to leaders.
Personally manage relationships with customs and other trade authorities. Work with Legal to defend compliance positions and programs, respond to audits and inquiries, and resolve issues.
Use AI to improve trade analysis, document review and ongoing monitoring. Build and test these processes, retain human review and decision records, and measure gains in accuracy and speed.
Use shipment, inventory and customs data to investigate problems and compare options. Define the data and systems the program needs, and track whether processes and controls work.
Bring business, supply chain, Finance, Tax, Legal and technology teams together to turn strategy into clear procedures, training and measurable operating improvements.
You might thrive in this role if you have:
Deep European customs expertise, including EU customs law, classification, valuation, origin and importer/exporter responsibilities. Practical experience applying different customs valuation methods and a working knowledge of import, export and sanctions requirements.
A record of building trade programs from the ground up and making business decisions that balance compliance, cost, speed and operating needs, in partnership with Legal and Tax.
Direct experience managing hardware imports and bonded warehouse compliance across multiple European countries. Personal responsibility for decisions, controls and ongoing operations.
Experience personally managing regulatory relationships and defending compliance programs, positions and actions in reviews, audits or inquiries.
Ability to investigate detailed data, question assumptions and recommend action. Practical experience using AI tools and checking their outputs.
Experience leading work across internal teams, partners and suppliers, including European cross-border e-commerce requirements and the processes needed to meet them.
Sound judgment, personal accountability and clear communication when facts or requirements are uncertain; a relevant degree or equivalent practical experience.
Preferred signals
Experience applying European indirect tax law alongside customs law to design effective cross-border structures.
Experience managing trade compliance at the volume and complexity of a global supply chain.
Experience with major device or semiconductor manufacturers, technology businesses or Big Four trade advisory teams, combining strategy with direct responsibility for execution.
Experience introducing AI, trade software or enterprise resource planning (ERP) systems into daily operations, with measured improvements in accuracy, risk detection or processing time.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nTax and Trade helps shape how OpenAI brings new technologies to the world. We help build the foundations for global expansion and new hardware businesses, combining expertise in tax, customs and export controls with creative problem-solving.\n\nOur work brings together technology, regulation and global commerce. We solve new problems with teams across OpenAI and use data, AI and automation to support a growing business. Joining the team means helping turn ambitious ideas into products and capabilities that reach people around the world.\n\nBased in Dublin, Ireland, with a hybrid schedule of three office days each week. Relocation support is available for new hires.\n\nAbout the Role\n\nYou will build and run OpenAI’s trade compliance program across Europe. Your remit spans cross-border shipping routes, partner and supplier arrangements, daily trade operations and compliance oversight for the legal entities involved. You will work with Legal, direct tax and indirect tax teams to design structures that meet trade requirements while improving cost and speed. We are looking for someone who can build from the ground up, make sound business decisions and stay close to execution. You will also help set a new benchmark for how trade compliance programs use AI to improve decisions, strengthen controls and support growth.\n\nIn this role, you will:\n\n - Design compliant trading and supply-chain structures with Legal, direct tax and indirect tax teams. Evaluate company, transaction, partner and supplier arrangements to improve cost, speed and operating reliability.\n\n - Build the European trade compliance program and launch cross-border shipping routes. Put customs, import, export, sanctions and cross-border e-commerce requirements into workable processes.\n\n - Own ongoing European import, export and returns operations, including customs warehousing where needed. Manage brokers and service providers, resolve issues and maintain reliable service as volume and complexity grow.\n\n - Set and test compliance policies and controls for each legal entity. Maintain required authorizations, respond to rule changes, prepare for audits, resolve gaps and report risks to leaders.\n\n - Personally manage relationships with customs and other trade authorities. Work with Legal to defend compliance positions and programs, respond to audits and inquiries, and resolve issues.\n\n - Use AI to improve trade analysis, document review and ongoing monitoring. Build and test these processes, retain human review and decision records, and measure gains in accuracy and speed.\n\n - Use shipment, inventory and customs data to investigate problems and compare options. Define the data and systems the program needs, and track whether processes and controls work.\n\n - Bring business, supply chain, Finance, Tax, Legal and technology teams together to turn strategy into clear procedures, training and measurable operating improvements.\n\nYou might thrive in this role if you have:\n\n - Deep European customs expertise, including EU customs law, classification, valuation, origin and importer/exporter responsibilities. Practical experience applying different customs valuation methods and a working knowledge of import, export and sanctions requirements.\n\n - A record of building trade programs from the ground up and making business decisions that balance compliance, cost, speed and operating needs, in partnership with Legal and Tax.\n\n - Direct experience managing hardware imports and bonded warehouse compliance across multiple European countries. Personal responsibility for decisions, controls and ongoing operations.\n\n - Experience personally managing regulatory relationships and defending compliance programs, positions and actions in reviews, audits or inquiries.\n\n - Ability to investigate detailed data, question assumptions and recommend action. Practical experience using AI tools and checking their outputs.\n\n - Experience leading work across internal teams, partners and suppliers, including European cross-border e-commerce requirements and the processes needed to meet them.\n\n - Sound judgment, personal accountability and clear communication when facts or requirements are uncertain; a relevant degree or equivalent practical experience.\n\nPreferred signals\n\n - Experience applying European indirect tax law alongside customs law to design effective cross-border structures.\n\n - Experience managing trade compliance at the volume and complexity of a global supply chain.\n\n - Experience with major device or semiconductor manufacturers, technology businesses or Big Four trade advisory teams, combining strategy with direct responsibility for execution.\n\n - Experience introducing AI, trade software or enterprise resource planning (ERP) systems into daily operations, with measured improvements in accuracy, risk detection or processing time.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1d386acc-5fe0-44ed-b288-a6b1b891c9a8","title":"Software Engineer, Traffic Infrastructure","department":"Scaling","team":"Scaling","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-10-29T03:04:56.522+00:00","isListed":true,"isRemote":false,"workplaceType":"OnSite","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1d386acc-5fe0-44ed-b288-a6b1b891c9a8","applyUrl":"https://jobs.ashbyhq.com/openai/1d386acc-5fe0-44ed-b288-a6b1b891c9a8/application","descriptionHtml":"The Cloud Infrastructure team builds and operates the infrastructure behind OpenAI’s products, including ChatGPT and the API. Within Cloud Infrastructure, the Traffic team owns how traffic enters our cloud environments, moves between services, clusters, and regions, and reaches external dependencies.
Our work spans cloud networking, Kubernetes networking, ingress and egress gateways, proxies, load balancing, and traffic steering. We build the systems, controls, and observability that make these paths reliable, secure, efficient, and straightforward for other engineering teams to use.
You’ll build and operate the networking and traffic infrastructure that connects OpenAI’s products and services across clouds and regions. The team’s work spans L3, L4, and L7—from IP connectivity, NAT, and transport behavior to service proxies and application request routing.
You’ll bring depth in part of this stack and curiosity about how the whole path works. Projects may include building gateways and control planes, improving cross-region connectivity, diagnosing packet loss or connection exhaustion, and making routing changes safer and easier to operate.
This role combines software engineering with production ownership. You’ll turn ambiguous networking problems into durable improvements, working closely with service owners, infrastructure teams, Security, and cloud providers.
This role is based in San Francisco, CA or Seattle, WA.
Design, build, and operate ingress, egress, and service-to-service connectivity across clusters, regions, and clouds.
Develop proxies, gateways, controllers, and automation for routing, load balancing, failover, and traffic management.
Build and evolve cloud networking infrastructure, including private connectivity, NAT, and network isolation.
Diagnose failures and performance bottlenecks across application, proxy, transport, and cloud networking layers; work with cloud providers when issues extend into their infrastructure.
Build telemetry and diagnostic tools that explain traffic paths, identify failing components, and help engineers take effective action.
Partner with Security to implement and validate traffic-path protections, including secure service communication, access controls, egress restrictions, and DDoS defenses.
Improve latency, throughput, availability, and network efficiency through measurement, testing, and careful production rollouts.
Create clear interfaces and safe defaults for service teams, participate in on-call, and turn operational lessons into changes that prevent recurring failures and reduce manual work.
Have 5+ years of experience building production infrastructure or distributed systems, including substantial work on networking or traffic infrastructure.
Have depth in one or more areas such as cloud networking, Kubernetes networking, proxies and gateways, service meshes, load balancing, or global traffic routing.
Understand networking fundamentals and can reason about how IP routing, TCP/UDP, DNS, NAT, TLS, and HTTP/gRPC affect connectivity and performance.
Have hands-on experience building or operating systems such as Envoy, NGINX, Istio, Cilium, or comparable networking infrastructure.
Write production software in Go, Rust, C++, Python, or a similar language, and use software and automation to solve operational problems.
Can investigate unfamiliar failures using evidence, test hypotheses, and follow problems through to a verified resolution.
Take ownership of design, implementation, rollout, and ongoing reliability, and communicate clearly across teams when a problem crosses ownership boundaries.
Care about making infrastructure secure and understandable for the engineers who depend on it.
We value deep expertise and the willingness to learn across boundaries. You do not need prior experience with every technology or networking layer listed above.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Cloud Infrastructure team builds and operates the infrastructure behind OpenAI’s products, including ChatGPT and the API. Within Cloud Infrastructure, the Traffic team owns how traffic enters our cloud environments, moves between services, clusters, and regions, and reaches external dependencies.\n\nOur work spans cloud networking, Kubernetes networking, ingress and egress gateways, proxies, load balancing, and traffic steering. We build the systems, controls, and observability that make these paths reliable, secure, efficient, and straightforward for other engineering teams to use.\n\n \n\n\nABOUT THE ROLE\n\nYou’ll build and operate the networking and traffic infrastructure that connects OpenAI’s products and services across clouds and regions. The team’s work spans L3, L4, and L7—from IP connectivity, NAT, and transport behavior to service proxies and application request routing.\n\nYou’ll bring depth in part of this stack and curiosity about how the whole path works. Projects may include building gateways and control planes, improving cross-region connectivity, diagnosing packet loss or connection exhaustion, and making routing changes safer and easier to operate.\n\nThis role combines software engineering with production ownership. You’ll turn ambiguous networking problems into durable improvements, working closely with service owners, infrastructure teams, Security, and cloud providers.\n\nThis role is based in San Francisco, CA or Seattle, WA.\n\n \n\n\nIN THIS ROLE, YOU WILL:\n\n - Design, build, and operate ingress, egress, and service-to-service connectivity across clusters, regions, and clouds.\n\n - Develop proxies, gateways, controllers, and automation for routing, load balancing, failover, and traffic management.\n\n - Build and evolve cloud networking infrastructure, including private connectivity, NAT, and network isolation.\n\n - Diagnose failures and performance bottlenecks across application, proxy, transport, and cloud networking layers; work with cloud providers when issues extend into their infrastructure.\n\n - Build telemetry and diagnostic tools that explain traffic paths, identify failing components, and help engineers take effective action.\n\n - Partner with Security to implement and validate traffic-path protections, including secure service communication, access controls, egress restrictions, and DDoS defenses.\n\n - Improve latency, throughput, availability, and network efficiency through measurement, testing, and careful production rollouts.\n\n - Create clear interfaces and safe defaults for service teams, participate in on-call, and turn operational lessons into changes that prevent recurring failures and reduce manual work.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 5+ years of experience building production infrastructure or distributed systems, including substantial work on networking or traffic infrastructure.\n\n - Have depth in one or more areas such as cloud networking, Kubernetes networking, proxies and gateways, service meshes, load balancing, or global traffic routing.\n\n - Understand networking fundamentals and can reason about how IP routing, TCP/UDP, DNS, NAT, TLS, and HTTP/gRPC affect connectivity and performance.\n\n - Have hands-on experience building or operating systems such as Envoy, NGINX, Istio, Cilium, or comparable networking infrastructure.\n\n - Write production software in Go, Rust, C++, Python, or a similar language, and use software and automation to solve operational problems.\n\n - Can investigate unfamiliar failures using evidence, test hypotheses, and follow problems through to a verified resolution.\n\n - Take ownership of design, implementation, rollout, and ongoing reliability, and communicate clearly across teams when a problem crosses ownership boundaries.\n\n - Care about making infrastructure secure and understandable for the engineers who depend on it.\n\nWe value deep expertise and the willingness to learn across boundaries. You do not need prior experience with every technology or networking layer listed above.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"b236125d-9294-43af-940b-196a6301ff1b","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f6c07b8c-e55b-4f2d-8464-837fe5c70ed9","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"4524f81d-c8fb-43c8-9e3b-0fd7dfd75fbf","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0f600ed1-d70a-4648-820f-a1d1da3f7617","title":"Research Engineer / Research Scientist, Human Flourishing","department":"Research","team":"Post-training","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T17:40:14.767+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0f600ed1-d70a-4648-820f-a1d1da3f7617","applyUrl":"https://jobs.ashbyhq.com/openai/0f600ed1-d70a-4648-820f-a1d1da3f7617/application","descriptionHtml":"About the Team
The Human Flourishing team’s mission is to ensure AI systems understand and advance human flourishing. As AI becomes more capable and plays a larger role in people’s lives, we want its human benefits to grow with its capabilities. The Human Flourishing team is part of the broader Post Training organization.
Our approach has two parts. Firstly, we measure and improve models’ understanding, capability, and propensity to act according to people’s values and to help them achieve their long-term goals. Secondly, we directly scale tangible impact for users in human domains like education and mental health, working across research, product, and partnerships to increase the benefits over a billion people experience weekly when they use ChatGPT.
Our recent work includes Beneficial RL, which investigates how training for beneficial behavior generalizes across settings, and MentalHealthBench, a benchmark developed with mental health experts to evaluate realistic conversations.
About the Role
We’re looking for an exceptional, hands-on researcher to turn difficult-to-define signals of long-term flourishing into measurable improvements in model behavior. You’ll help set research direction, build what is needed to test your ideas, and drive successful work into the models and products we ship.
We’re especially interested in researchers with deep experience improving frontier models through pretraining or reinforcement learning (RL) / post-training, especially on less verifiable problems, or researchers who combine strong LLM skills with deep expertise in domains like education or mental health. Prior experience in these domains is not required.
In this role, you will
Develop scalable training methods across the training stack that improve how models understand people’s values, support their agency, and help them achieve long-term goals.
Lead high-leverage research from an open question to a shipped improvement: choose a hard-to-define problem, iteratively define success, run experiments, and integrate into frontier models.
Build RL environments for difficult-to-verify outcomes, and study whether beneficial behavior generalizes across settings.
Create evaluations grounded in human expertise and feedback that reveal capability gaps, unintended incentives in RL, and failures that aggregate scores can miss.
Test whether measures of model behavior predict better learning, wellbeing, and other long-term outcomes, and use those findings to guide training.
Build new 0→1 capabilities in human domains that may have an increasing impact with upcoming increases in model intelligence and test-time compute.
Partner with product teams, engineers, partnerships teams, and domain experts to deploy promising methods, measure their effects in real use, and turn what you learn into further improvements.
Assess AI’s impacts on human flourishing at the scale of over a billion users.
You might thrive in this role if you
Care deeply about helping AI improve people’s lives, and feel this is a responsibility that comes with increasingly capable models.
Have an unusually strong research record in pretraining or RL / post-training research, especially in a hard-to-verify area; or combine strong LLM research skills with deep expertise in education, mental health, or a related field of human benefit.
Are a hands-on builder who can turn ideas into rigorous experiments, write and debug code, and work directly with data and training infrastructure.
Have the taste to choose consequential problems and actionable steps on the path to solving those problems.
Take ownership of ambiguous problems and choose methods based on the impact they can deliver, including when the most useful work is unglamorous.
Care about whether a capability will scale, generalize, and make it into the real world—not just whether it can be shown in a paper or prototype.
Work well across disciplines and can grok the most important bottlenecks to scaling our impact in a multidisciplinary problem.
If you’re excited about ensuring AI systems advance human flourishing, we’d love to hear from you.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Human Flourishing team’s mission is to ensure AI systems understand and advance human flourishing. As AI becomes more capable and plays a larger role in people’s lives, we want its human benefits to grow with its capabilities. The Human Flourishing team is part of the broader Post Training organization.\n\nOur approach has two parts. Firstly, we measure and improve models’ understanding, capability, and propensity to act according to people’s values and to help them achieve their long-term goals. Secondly, we directly scale tangible impact for users in human domains like education and mental health, working across research, product, and partnerships to increase the benefits over a billion people experience weekly when they use ChatGPT.\n\nOur recent work includes Beneficial RL https://alignment.openai.com/beneficial-rl/, which investigates how training for beneficial behavior generalizes across settings, and MentalHealthBench https://openai.com/index/introducing-mentalhealthbench/, a benchmark developed with mental health experts to evaluate realistic conversations.\n\nAbout the Role\n\nWe’re looking for an exceptional, hands-on researcher to turn difficult-to-define signals of long-term flourishing into measurable improvements in model behavior. You’ll help set research direction, build what is needed to test your ideas, and drive successful work into the models and products we ship.\n\nWe’re especially interested in researchers with deep experience improving frontier models through pretraining or reinforcement learning (RL) / post-training, especially on less verifiable problems, or researchers who combine strong LLM skills with deep expertise in domains like education or mental health. Prior experience in these domains is not required.\n\nIn this role, you will\n\n - Develop scalable training methods across the training stack that improve how models understand people’s values, support their agency, and help them achieve long-term goals.\n\n - Lead high-leverage research from an open question to a shipped improvement: choose a hard-to-define problem, iteratively define success, run experiments, and integrate into frontier models.\n\n - Build RL environments for difficult-to-verify outcomes, and study whether beneficial behavior generalizes across settings.\n\n - Create evaluations grounded in human expertise and feedback that reveal capability gaps, unintended incentives in RL, and failures that aggregate scores can miss.\n\n - Test whether measures of model behavior predict better learning, wellbeing, and other long-term outcomes, and use those findings to guide training.\n\n - Build new 0→1 capabilities in human domains that may have an increasing impact with upcoming increases in model intelligence and test-time compute.\n\n - Partner with product teams, engineers, partnerships teams, and domain experts to deploy promising methods, measure their effects in real use, and turn what you learn into further improvements.\n\n - Assess AI’s impacts on human flourishing at the scale of over a billion users.\n\nYou might thrive in this role if you\n\n - Care deeply about helping AI improve people’s lives, and feel this is a responsibility that comes with increasingly capable models.\n\n - Have an unusually strong research record in pretraining or RL / post-training research, especially in a hard-to-verify area; or combine strong LLM research skills with deep expertise in education, mental health, or a related field of human benefit.\n\n - Are a hands-on builder who can turn ideas into rigorous experiments, write and debug code, and work directly with data and training infrastructure.\n\n - Have the taste to choose consequential problems and actionable steps on the path to solving those problems.\n\n - Take ownership of ambiguous problems and choose methods based on the impact they can deliver, including when the most useful work is unglamorous.\n\n - Care about whether a capability will scale, generalize, and make it into the real world—not just whether it can be shown in a paper or prototype.\n\n - Work well across disciplines and can grok the most important bottlenecks to scaling our impact in a multidisciplinary problem.\n\nIf you’re excited about ensuring AI systems advance human flourishing, we’d love to hear from you.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$380K – $500K • Offers Equity","scrapeableCompensationSalarySummary":"$380K - $500K","compensationTiers":[{"id":"502116aa-3566-4c03-8785-d1e476209715","tierSummary":"$380K – $500K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c27eac59-15aa-4111-b0db-2ce93d812f7c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8aa60a41-aa83-4f24-8069-abaaaa0eb616","summary":"$380K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":380000,"maxValue":500000}]}},{"id":"30b0a80b-8421-4847-a670-5bd09920c4ce","title":"Motion Designer","department":"Marketing","team":"Creative","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T00:18:51.154+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/30b0a80b-8421-4847-a670-5bd09920c4ce","applyUrl":"https://jobs.ashbyhq.com/openai/30b0a80b-8421-4847-a670-5bd09920c4ce/application","descriptionHtml":"About the Team
OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world.
This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning.
About the Role
OpenAI is seeking a Motion Designer to help tell the stories behind our research. You’ll translate complex ideas, emerging capabilities, and the work of our researchers into clear, engaging motion across films, launches, demos, and other communications.
Working within the creative team, you’ll partner with Research, Brand, and production teams to shape work from early concepts through final delivery. You’ll help determine what a story needs visually, explore different approaches, and bring those ideas to life through thoughtful design and animation.
This is a hands-on role for someone with strong motion craft, curiosity about unfamiliar subjects, and the ability to find a compelling visual approach when the brief is still taking shape. You’ll contribute to how OpenAI’s research is expressed in motion, developing original work and reusable approaches that help the team build on what it learns.
In this role, you will:
Develop motion concepts for research stories, working with creative partners and subject matter experts to understand the ideas and identify how best to communicate them.
Design and produce high-quality 2D and 3D motion for research films, launches, demos, and supporting content.
Apply and extend OpenAI’s visual and motion language, balancing consistency with the needs of each story.
Take work from visual exploration, storyboards, and animatics through animation, compositing, and final delivery.
Collaborate closely with designers, filmmakers, editors, producers, and researchers, bringing a motion perspective into the creative process early.
Translate technical or abstract concepts into visual sequences that are accessible to a broad audience while preserving the meaning of the underlying work.
Work with producers to scope projects, communicate dependencies, and maintain a high standard of craft as priorities and timelines evolve.
Present work clearly, explain creative decisions, and incorporate feedback from creative and technical partners.
Develop reusable assets, templates, and workflows where they improve quality and make recurring work easier to produce.
You might thrive in this role if you have:
7+ years of experience in motion design across films, campaigns, launches, or other narrative work.
A strong portfolio demonstrating design judgment, animation craft, and the ability to carry an idea from concept through finished execution.
The ability to explore an open-ended brief, propose a clear creative direction, and refine it through collaboration.
Proficiency in After Effects and experience with Cinema 4D or comparable 3D tools, alongside editing and compositing workflows.
Comfort working in Figma and sharing work across design and production teams.
A strong understanding of typography, composition, timing, rhythm, and visual storytelling.
Experience making complex or unfamiliar subjects understandable through design and motion.
Experience working with subject matter experts and incorporating technical feedback without losing clarity or creative quality.
Curiosity about AI and research, and a willingness to learn enough about a subject to represent it thoughtfully.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world.\n\nThis company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning.\n\nAbout the Role\n\nOpenAI is seeking a Motion Designer to help tell the stories behind our research. You’ll translate complex ideas, emerging capabilities, and the work of our researchers into clear, engaging motion across films, launches, demos, and other communications.\n\nWorking within the creative team, you’ll partner with Research, Brand, and production teams to shape work from early concepts through final delivery. You’ll help determine what a story needs visually, explore different approaches, and bring those ideas to life through thoughtful design and animation.\n\nThis is a hands-on role for someone with strong motion craft, curiosity about unfamiliar subjects, and the ability to find a compelling visual approach when the brief is still taking shape. You’ll contribute to how OpenAI’s research is expressed in motion, developing original work and reusable approaches that help the team build on what it learns.\n\nIn this role, you will:\n\n - Develop motion concepts for research stories, working with creative partners and subject matter experts to understand the ideas and identify how best to communicate them.\n\n - Design and produce high-quality 2D and 3D motion for research films, launches, demos, and supporting content.\n\n - Apply and extend OpenAI’s visual and motion language, balancing consistency with the needs of each story.\n\n - Take work from visual exploration, storyboards, and animatics through animation, compositing, and final delivery.\n\n - Collaborate closely with designers, filmmakers, editors, producers, and researchers, bringing a motion perspective into the creative process early.\n\n - Translate technical or abstract concepts into visual sequences that are accessible to a broad audience while preserving the meaning of the underlying work.\n\n - Work with producers to scope projects, communicate dependencies, and maintain a high standard of craft as priorities and timelines evolve.\n\n - Present work clearly, explain creative decisions, and incorporate feedback from creative and technical partners.\n\n - Develop reusable assets, templates, and workflows where they improve quality and make recurring work easier to produce.\n\nYou might thrive in this role if you have:\n\n - 7+ years of experience in motion design across films, campaigns, launches, or other narrative work.\n\n - A strong portfolio demonstrating design judgment, animation craft, and the ability to carry an idea from concept through finished execution.\n\n - The ability to explore an open-ended brief, propose a clear creative direction, and refine it through collaboration.\n\n - Proficiency in After Effects and experience with Cinema 4D or comparable 3D tools, alongside editing and compositing workflows.\n\n - Comfort working in Figma and sharing work across design and production teams.\n\n - A strong understanding of typography, composition, timing, rhythm, and visual storytelling.\n\n - Experience making complex or unfamiliar subjects understandable through design and motion.\n\n - Experience working with subject matter experts and incorporating technical feedback without losing clarity or creative quality.\n\n - Curiosity about AI and research, and a willingness to learn enough about a subject to represent it thoughtfully.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$223K – $247K • Offers Equity","scrapeableCompensationSalarySummary":"$223K - $247K","compensationTiers":[{"id":"98e72878-7c6a-40d5-8f7f-b6e1cb5f23ab","tierSummary":"Base salary $223K – $247K • Offers Equity","title":"San Francisco","additionalInformation":null,"components":[{"id":"3f61cf9f-5fd7-42e5-9db6-55bd2971a606","summary":"Base salary $223K – $247K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":223000,"maxValue":247000},{"id":"d6723bd3-5bbc-4676-bbc3-93ec9aa3661b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":223000,"maxValue":247000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d4fed8a0-cf2a-49b1-b216-80d710827e16","title":"Support Vendor Manager, APAC","department":"User Operations","team":"Support Operations","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-10-27T23:57:45.847+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d4fed8a0-cf2a-49b1-b216-80d710827e16","applyUrl":"https://jobs.ashbyhq.com/openai/d4fed8a0-cf2a-49b1-b216-80d710827e16/application","descriptionHtml":"About the Team
The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI.
About the Role
As a Support Vendor Manager, you will own the health, performance, and long-term scalability of multiple support partner and vendor relationships. This is a vendor leadership role first and foremost: you will drive commercial and operational accountability (SLAs, QBRs, escalation paths, remediation plans), while also building the operating model that enables support to scale without linear headcount growth.
You’ll collaborate closely with User Operations teams (e.g., Trust & Safety, Fraud & Risk), Systems/Tooling, Data partners, and Product/PM stakeholders as we launch new workflows and launch and scale new programs.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week. 1-2 weeks of travel per quarter may be required.
In this role, you will:
End-to-end vendor leadership: Own day-to-day oversight, relationship health, and executive-level accountability for multiple support vendors/BPOs.
Performance management & remediation: Define and manage SLA/KPI performance expectations, run WBRs/QBRs, identify performance gaps, and drive structured turnaround plans with clear owners and timelines.
Escalation and risk management: Serve as the primary escalation point for vendor issues, including incident response, surge events, quality regressions, and continuity risks; ensure vendors have strong operational controls and playbooks.
Commercial and operational governance: Partner on contract levers, staffing commitments, service scope changes, and operational cadences; ensure governance mechanisms produce measurable outcomes.
Operational reporting and executive narratives: Produce clear, decision-ready reporting on vendor health, capacity risk, and scaling constraints; translate operational signals into recommendations for leadership.
You might thrive in this role if you have:
5+ years in vendor/BPO operations management, support operations, or partner performance leadership in a scaled environment.
Proven ability to run vendor governance: QBRs, SLA/KPI design, escalation paths, remediation plans, and cross-functional stakeholder management.
Awareness of and some experience with workforce planning approaches—e.g., forecasting frameworks, capacity models, staffing strategies, and performance-to-plan systems. across global, multi-site support operations.
Strong analytical and operational rigor: comfort working with data to define inputs/assumptions, evaluate tradeoffs, and drive outcomes (you do not need to be a data scientist, but you must be fluent).
Familiarity with support tooling and operational systems (e.g., Salesforce Service Cloud or similar), and comfort partnering with Systems/Tooling to implement scalable processes.
Strong communication skills and executive presence: ability to align diverse stakeholders, negotiate priorities, and drive accountability across internal teams and external partners.
Comfort operating in fast-paced, ambiguous environments where you’re expected to build the structure, not just maintain the inherited ones.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. Given OpenAI’s breakneck shipping cadence and growth – and the expectation that it will only accelerate – our ability to architect automation systems and agentic workflows for scale is central to our ability to maintain exceptional support quality in the face of AGI.\n\nAbout the Role\n\nAs a Support Vendor Manager, you will own the health, performance, and long-term scalability of multiple support partner and vendor relationships. This is a vendor leadership role first and foremost: you will drive commercial and operational accountability (SLAs, QBRs, escalation paths, remediation plans), while also building the operating model that enables support to scale without linear headcount growth.\n\nYou’ll collaborate closely with User Operations teams (e.g., Trust & Safety, Fraud & Risk), Systems/Tooling, Data partners, and Product/PM stakeholders as we launch new workflows and launch and scale new programs.\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week. 1-2 weeks of travel per quarter may be required. \n\nIn this role, you will:\n\n - End-to-end vendor leadership: Own day-to-day oversight, relationship health, and executive-level accountability for multiple support vendors/BPOs.\n\n - Performance management & remediation: Define and manage SLA/KPI performance expectations, run WBRs/QBRs, identify performance gaps, and drive structured turnaround plans with clear owners and timelines.\n\n - Escalation and risk management: Serve as the primary escalation point for vendor issues, including incident response, surge events, quality regressions, and continuity risks; ensure vendors have strong operational controls and playbooks.\n\n - Commercial and operational governance: Partner on contract levers, staffing commitments, service scope changes, and operational cadences; ensure governance mechanisms produce measurable outcomes.\n\n - Operational reporting and executive narratives: Produce clear, decision-ready reporting on vendor health, capacity risk, and scaling constraints; translate operational signals into recommendations for leadership.\n\nYou might thrive in this role if you have:\n\n - 5+ years in vendor/BPO operations management, support operations, or partner performance leadership in a scaled environment.\n\n - Proven ability to run vendor governance: QBRs, SLA/KPI design, escalation paths, remediation plans, and cross-functional stakeholder management.\n\n - Awareness of and some experience with workforce planning approaches—e.g., forecasting frameworks, capacity models, staffing strategies, and performance-to-plan systems. across global, multi-site support operations.\n\n - Strong analytical and operational rigor: comfort working with data to define inputs/assumptions, evaluate tradeoffs, and drive outcomes (you do not need to be a data scientist, but you must be fluent).\n\n - Familiarity with support tooling and operational systems (e.g., Salesforce Service Cloud or similar), and comfort partnering with Systems/Tooling to implement scalable processes.\n\n - Strong communication skills and executive presence: ability to align diverse stakeholders, negotiate priorities, and drive accountability across internal teams and external partners.\n\n - Comfort operating in fast-paced, ambiguous environments where you’re expected to build the structure, not just maintain the inherited ones.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"b82699a2-5819-4276-a402-fd88f56f9246","title":"Data Scientist, Cloud Distribution & Growth","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Seattle","address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}}}],"publishedAt":"2026-10-28T19:59:03.385+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b82699a2-5819-4276-a402-fd88f56f9246","applyUrl":"https://jobs.ashbyhq.com/openai/b82699a2-5819-4276-a402-fd88f56f9246/application","descriptionHtml":"About the Team
Cloud service providers give developers a way to use OpenAI models in the environments where they already build and run software. Our team works with Go-to-Market (GTM), Product, Engineering, and Finance to understand which customers we can reach through these providers and what helps them grow from a first API call to a production workload.
About the Role
In your first few months, you’ll identify a customer segment or workload where OpenAI can grow, recommend an investment to GTM, Product, and Engineering, and define how we’ll know whether it brought new usage to OpenAI. Your first priority will be to explain what drives usage and revenue across providers. You’ll use that understanding to help GTM decide which customers and workloads to invest in and to build forecasts the team can plan against.
A customer might sign a substantial cloud commitment and send very little traffic. You can sit down with the account team, trace the customer’s first requests, and work out whether they need help launching, access to a different model, or more capacity. When you see the same opportunity across customers, your work can change where OpenAI invests.
In This Role, You Will:
Build a reliable view of the business from provider usage reports, billing records, and API logs. Show how new workloads, expansion, changes in price, and shifts in model mix contribute to growth.
Estimate how much demand cloud distribution adds to OpenAI. Trace customer activity across channels to distinguish new use cases from traffic that moved from the direct API.
Identify where customers are ready to scale. Combine what account teams hear with evidence on request failures, latency, and model availability. Work with Product and Engineering on a change and measure what happens to usage.
Shape growth plans with GTM and Finance. Estimate what existing workloads and upcoming launches can contribute by year end, test the assumptions that matter most, and recommend where to focus with each provider.
Own the consumption forecast. Compare forecasts with actual usage over the same period, explain the biggest misses, and use what you learn to improve the next forecast.
You Might Thrive in This Role If You:
Like questions that take you from a conversation with an account team to a query about a single API request. You’re curious about why a customer’s behavior differs from what the numbers first suggest.
Are comfortable making a recommendation while some questions are still open. You can tell a sales leader where you’d invest and explain to an engineer what evidence would change your mind.
Qualifications
Experience independently leading data science work on a product, growth, or commercial question that changed a business decision.
Strong SQL and Python skills. You can join incomplete datasets, choose the right unit of analysis, and validate an aggregate result against individual customers or workloads.
Experience using cohorts, experiments, or observational comparisons to assess what drove a change. You can explain how customer selection affects the conclusion and evaluate a forecast against a simple baseline.
Preferred Qualifications
Experience with API platforms, cloud marketplaces, enterprise GTM, or a usage-based business.
Experience connecting service reliability or capacity to customer adoption, or using demand forecasts to guide a commercial or infrastructure investment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nCloud service providers give developers a way to use OpenAI models in the environments where they already build and run software. Our team works with Go-to-Market (GTM), Product, Engineering, and Finance to understand which customers we can reach through these providers and what helps them grow from a first API call to a production workload.\n\nAbout the Role\n\nIn your first few months, you’ll identify a customer segment or workload where OpenAI can grow, recommend an investment to GTM, Product, and Engineering, and define how we’ll know whether it brought new usage to OpenAI. Your first priority will be to explain what drives usage and revenue across providers. You’ll use that understanding to help GTM decide which customers and workloads to invest in and to build forecasts the team can plan against.\n\nA customer might sign a substantial cloud commitment and send very little traffic. You can sit down with the account team, trace the customer’s first requests, and work out whether they need help launching, access to a different model, or more capacity. When you see the same opportunity across customers, your work can change where OpenAI invests.\n\nIn This Role, You Will:\n\n - Build a reliable view of the business from provider usage reports, billing records, and API logs. Show how new workloads, expansion, changes in price, and shifts in model mix contribute to growth.\n\n - Estimate how much demand cloud distribution adds to OpenAI. Trace customer activity across channels to distinguish new use cases from traffic that moved from the direct API.\n\n - Identify where customers are ready to scale. Combine what account teams hear with evidence on request failures, latency, and model availability. Work with Product and Engineering on a change and measure what happens to usage.\n\n - Shape growth plans with GTM and Finance. Estimate what existing workloads and upcoming launches can contribute by year end, test the assumptions that matter most, and recommend where to focus with each provider.\n\n - Own the consumption forecast. Compare forecasts with actual usage over the same period, explain the biggest misses, and use what you learn to improve the next forecast.\n\nYou Might Thrive in This Role If You:\n\n - Like questions that take you from a conversation with an account team to a query about a single API request. You’re curious about why a customer’s behavior differs from what the numbers first suggest.\n\n - Are comfortable making a recommendation while some questions are still open. You can tell a sales leader where you’d invest and explain to an engineer what evidence would change your mind.\n\nQualifications\n\n - Experience independently leading data science work on a product, growth, or commercial question that changed a business decision.\n\n - Strong SQL and Python skills. You can join incomplete datasets, choose the right unit of analysis, and validate an aggregate result against individual customers or workloads.\n\n - Experience using cohorts, experiments, or observational comparisons to assess what drove a change. You can explain how customer selection affects the conclusion and evaluate a forecast against a simple baseline.\n\nPreferred Qualifications\n\n - Experience with API platforms, cloud marketplaces, enterprise GTM, or a usage-based business.\n\n - Experience connecting service reliability or capacity to customer adoption, or using demand forecasts to guide a commercial or infrastructure investment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"a0af9673-9951-41fa-a889-1a0a1a3233ae","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5f7fb7c4-c631-4e7f-bfa8-c617c14dea43","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"08a6c57c-5f25-4b58-94a1-bcc0a24a052c","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5ebf3a52-0023-484c-a0fd-75f6ec7483ca","title":"Trusted Access Specialist, Critical Harm Operations","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T17:35:50.993+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5ebf3a52-0023-484c-a0fd-75f6ec7483ca","applyUrl":"https://jobs.ashbyhq.com/openai/5ebf3a52-0023-484c-a0fd-75f6ec7483ca/application","descriptionHtml":"About the team
Trusted Access helps eligible customers access and use advanced AI capabilities with appropriate safeguards. Within User Safety & Risk Operations, we connect customer onboarding, eligibility review, access provisioning, and support into a service customers can navigate with confidence.
We work with Product, Engineering, technical support, regional operations, and customer-facing teams to resolve difficult access problems and improve the systems behind them. Our work combines sound judgment on individual cases with better products, clearer guidance, and automation that reduces unnecessary friction.
About the role
We’re looking for a senior operator to own and improve the customer access workflow for an assigned Trusted Access program. You will connect application and eligibility review, approvals, appeals, provisioning coordination, and support so customers can reach a clear, reliable outcome.
Your primary focus will be improving how the program works. You’ll use complex customer cases to uncover recurring problems, then deliver product, automation, self-service, and support-process improvements. You’ll also own difficult eligibility and access escalations, helping customers and account teams understand what is blocking progress and driving the right partners toward resolution.
This role combines independent workflow ownership with hands-on operational judgment. Success means customers reach usable access with fewer avoidable delays, decisions remain accurate, and the workflow runs reliably through the people and systems you enable.
In this role, you will:
Own the operational workflow for an assigned Trusted Access program, from application through confirmed access and subsequent changes. Identify where customers get stuck and prioritize improvements by customer impact, risk, and effort.
Investigate complex eligibility, onboarding, and access cases. Reconcile approval, verification, account, workspace, and provisioning records; apply approved requirements within your authority and bring exceptions to the appropriate decision-maker.
Drive customer and account-team escalations through resolution. Establish the blocker, maintain clear ownership across handoffs, communicate realistic next steps, and confirm that the customer can use the intended capability.
Turn recurring case patterns into product and process changes with Product, Engineering, and customer-facing partners. Define the problem and requirements, help validate the fix, and measure whether it reduced repeat contacts or manual work.
Build guidance that makes reliable resolution repeatable: support playbooks, help-center content, training, and quality checks. Enable frontline and outsourced support teams to handle more cases accurately and independently.
Use data to distinguish fast ticket closure from better access outcomes. Diagnose delays, rework, and decision errors, and use the findings to refine your workflow and priorities.
Develop and validate AI-assisted workflows and automation with technical partners. Establish checks, human review, and fallback paths appropriate to the decisions involved.
Maintain clear documentation and qualified backup across programs. Share what you learn so improvements continue working when another specialist takes ownership.
You might thrive in this role if you:
Have independently owned and improved customer support, onboarding, access, risk, or product-operations workflows in a complex service environment.
Can show durable improvements you delivered through product changes, self-service, automation, or partner enablement, with evidence of adoption and better customer outcomes.
Exercise sound judgment when records conflict, requirements are unclear, or customers need urgent help. You can separate what the evidence supports from what still needs an authorized decision.
Are comfortable investigating across customer, account, approval, and access systems, and can translate operational problems into clear requirements for technical partners.
Use operational data to identify root causes, prioritize work, and evaluate whether a change improved the service.
Communicate with clarity and empathy under pressure, and can explain a difficult access decision or unresolved blocker without making unsupported commitments.
Build trust across teams you do not manage and follow through from a proposed improvement to reliable day-to-day operation.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nTrusted Access helps eligible customers access and use advanced AI capabilities with appropriate safeguards. Within User Safety & Risk Operations, we connect customer onboarding, eligibility review, access provisioning, and support into a service customers can navigate with confidence.\n\nWe work with Product, Engineering, technical support, regional operations, and customer-facing teams to resolve difficult access problems and improve the systems behind them. Our work combines sound judgment on individual cases with better products, clearer guidance, and automation that reduces unnecessary friction.\n\nAbout the role\n\nWe’re looking for a senior operator to own and improve the customer access workflow for an assigned Trusted Access program. You will connect application and eligibility review, approvals, appeals, provisioning coordination, and support so customers can reach a clear, reliable outcome.\n\nYour primary focus will be improving how the program works. You’ll use complex customer cases to uncover recurring problems, then deliver product, automation, self-service, and support-process improvements. You’ll also own difficult eligibility and access escalations, helping customers and account teams understand what is blocking progress and driving the right partners toward resolution.\n\nThis role combines independent workflow ownership with hands-on operational judgment. Success means customers reach usable access with fewer avoidable delays, decisions remain accurate, and the workflow runs reliably through the people and systems you enable.\n\nIn this role, you will:\n\n - Own the operational workflow for an assigned Trusted Access program, from application through confirmed access and subsequent changes. Identify where customers get stuck and prioritize improvements by customer impact, risk, and effort.\n\n - Investigate complex eligibility, onboarding, and access cases. Reconcile approval, verification, account, workspace, and provisioning records; apply approved requirements within your authority and bring exceptions to the appropriate decision-maker.\n\n - Drive customer and account-team escalations through resolution. Establish the blocker, maintain clear ownership across handoffs, communicate realistic next steps, and confirm that the customer can use the intended capability.\n\n - Turn recurring case patterns into product and process changes with Product, Engineering, and customer-facing partners. Define the problem and requirements, help validate the fix, and measure whether it reduced repeat contacts or manual work.\n\n - Build guidance that makes reliable resolution repeatable: support playbooks, help-center content, training, and quality checks. Enable frontline and outsourced support teams to handle more cases accurately and independently.\n\n - Use data to distinguish fast ticket closure from better access outcomes. Diagnose delays, rework, and decision errors, and use the findings to refine your workflow and priorities.\n\n - Develop and validate AI-assisted workflows and automation with technical partners. Establish checks, human review, and fallback paths appropriate to the decisions involved.\n\n - Maintain clear documentation and qualified backup across programs. Share what you learn so improvements continue working when another specialist takes ownership.\n\nYou might thrive in this role if you:\n\n - Have independently owned and improved customer support, onboarding, access, risk, or product-operations workflows in a complex service environment.\n\n - Can show durable improvements you delivered through product changes, self-service, automation, or partner enablement, with evidence of adoption and better customer outcomes.\n\n - Exercise sound judgment when records conflict, requirements are unclear, or customers need urgent help. You can separate what the evidence supports from what still needs an authorized decision.\n\n - Are comfortable investigating across customer, account, approval, and access systems, and can translate operational problems into clear requirements for technical partners.\n\n - Use operational data to identify root causes, prioritize work, and evaluate whether a change improved the service.\n\n - Communicate with clarity and empathy under pressure, and can explain a difficult access decision or unresolved blocker without making unsupported commitments.\n\n - Build trust across teams you do not manage and follow through from a proposed improvement to reliable day-to-day operation.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$189K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$189K - $280K","compensationTiers":[{"id":"98d6822b-c97d-4654-a33f-a62285c65a31","tierSummary":"$189K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"86a96973-d4d3-492d-b7d2-8ad17f29a027","summary":"$189K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":280000},{"id":"1d3a18a2-3c69-40df-b81a-e3d429428c9a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":189000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"500c16b5-26ca-46be-9280-abbfff3b5c2b","title":"Trusted Access Lead, Critical Harm Operations","department":"User Operations","team":"Trust & Safety","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T17:38:25.837+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/500c16b5-26ca-46be-9280-abbfff3b5c2b","applyUrl":"https://jobs.ashbyhq.com/openai/500c16b5-26ca-46be-9280-abbfff3b5c2b/application","descriptionHtml":"About the team
Trusted Access helps eligible customers access and use advanced AI capabilities with appropriate safeguards. Within User Safety & Risk Operations, we connect customer onboarding, eligibility review, access provisioning, and support into a service customers can navigate with confidence.
We work with Product, Engineering, technical support, regional operations, and customer-facing teams to resolve difficult access problems and improve the systems behind them. Our work combines sound judgment on individual cases with better products, clearer guidance, and automation that reduces unnecessary friction.
About the role
We’re looking for a senior operations leader to own the Trusted Access operating strategy and lead a team of risk-operations specialists. You will set priorities across programs, build a reliable customer access service, and hire, manage, and develop your direct reports.
This role combines program ownership with formal people management. You will establish shared commitments with technical support and regional escalation leaders, who manage their own teams, and bring those groups together around customer outcomes. You’ll stay close enough to complex cases to challenge assumptions while giving specialists the ownership and capacity to fix recurring problems.
Success means customers reach the right access outcome with clear communication, teams make consistent decisions, and the service scales with less avoidable escalation and manual work.
In this role, you will:
Own the operating strategy and roadmap across Trusted Access programs, translating customer needs and organizational priorities into clear service commitments, ownership, and investment decisions.
Build a coherent customer journey from application and eligibility review through approval, provisioning coordination, and confirmed access, including appeals and subsequent access changes. Establish clear handoffs and route exceptions to authorized decision-makers.
Hire, coach, and develop your team. Set expectations, delegate meaningful ownership, give direct feedback, address performance gaps, and build the capabilities needed as programs grow.
Make capacity and prioritization decisions across urgent customer needs, launch readiness, and lasting improvements. Coordinate regional coverage, vendor support, and backup with partner teams while protecting time to eliminate recurring work.
Lead consequential customer escalations, bringing incomplete or conflicting evidence into a clear decision process. Align owners on the next action and ensure customers receive accurate updates and a clear resolution.
Turn support patterns into a prioritized roadmap with Product and Engineering: improve onboarding, provisioning workflows, tooling, self-service, and AI-assisted operations. Validate that changes work before expanding them.
Establish measures of service health and decision quality. Distinguish fast responses from actual resolution, investigate persistent delays, and use evidence to change priorities.
Prepare new programs and customer channels for launch and scale. Align support responsibilities, review standards, customer guidance, and technical dependencies; make readiness gaps and tradeoffs clear to leadership.
You might thrive in this role if you:
Have built and run complex customer support, onboarding, access, risk, or service operations, with measurable improvements beyond handling more volume.
Have formally managed people through hiring, development, difficult feedback, and performance decisions, and can show how your leadership increased the team’s capability and ownership. 5+ years of management experience preferred.
Can make defensible tradeoffs among customer commitments, safeguards, service quality, and capacity, even when stakeholders disagree or the evidence is incomplete.
Have led work across teams you do not manage, resolving ownership gaps and negotiating commitments that hold up in execution.
Are analytically and technically fluent enough to diagnose workflow failures, evaluate automation, and partner effectively on product and provisioning changes.
Communicate with precision and empathy, from explaining an access blocker to a customer to presenting a difficult investment decision to leadership.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nTrusted Access helps eligible customers access and use advanced AI capabilities with appropriate safeguards. Within User Safety & Risk Operations, we connect customer onboarding, eligibility review, access provisioning, and support into a service customers can navigate with confidence.\n\nWe work with Product, Engineering, technical support, regional operations, and customer-facing teams to resolve difficult access problems and improve the systems behind them. Our work combines sound judgment on individual cases with better products, clearer guidance, and automation that reduces unnecessary friction.\n\nAbout the role\n\nWe’re looking for a senior operations leader to own the Trusted Access operating strategy and lead a team of risk-operations specialists. You will set priorities across programs, build a reliable customer access service, and hire, manage, and develop your direct reports.\n\nThis role combines program ownership with formal people management. You will establish shared commitments with technical support and regional escalation leaders, who manage their own teams, and bring those groups together around customer outcomes. You’ll stay close enough to complex cases to challenge assumptions while giving specialists the ownership and capacity to fix recurring problems.\n\nSuccess means customers reach the right access outcome with clear communication, teams make consistent decisions, and the service scales with less avoidable escalation and manual work.\n\nIn this role, you will:\n\n - Own the operating strategy and roadmap across Trusted Access programs, translating customer needs and organizational priorities into clear service commitments, ownership, and investment decisions.\n\n - Build a coherent customer journey from application and eligibility review through approval, provisioning coordination, and confirmed access, including appeals and subsequent access changes. Establish clear handoffs and route exceptions to authorized decision-makers.\n\n - Hire, coach, and develop your team. Set expectations, delegate meaningful ownership, give direct feedback, address performance gaps, and build the capabilities needed as programs grow.\n\n - Make capacity and prioritization decisions across urgent customer needs, launch readiness, and lasting improvements. Coordinate regional coverage, vendor support, and backup with partner teams while protecting time to eliminate recurring work.\n\n - Lead consequential customer escalations, bringing incomplete or conflicting evidence into a clear decision process. Align owners on the next action and ensure customers receive accurate updates and a clear resolution.\n\n - Turn support patterns into a prioritized roadmap with Product and Engineering: improve onboarding, provisioning workflows, tooling, self-service, and AI-assisted operations. Validate that changes work before expanding them.\n\n - Establish measures of service health and decision quality. Distinguish fast responses from actual resolution, investigate persistent delays, and use evidence to change priorities.\n\n - Prepare new programs and customer channels for launch and scale. Align support responsibilities, review standards, customer guidance, and technical dependencies; make readiness gaps and tradeoffs clear to leadership.\n\nYou might thrive in this role if you:\n\n - Have built and run complex customer support, onboarding, access, risk, or service operations, with measurable improvements beyond handling more volume.\n\n - Have formally managed people through hiring, development, difficult feedback, and performance decisions, and can show how your leadership increased the team’s capability and ownership. 5+ years of management experience preferred.\n\n - Can make defensible tradeoffs among customer commitments, safeguards, service quality, and capacity, even when stakeholders disagree or the evidence is incomplete.\n\n - Have led work across teams you do not manage, resolving ownership gaps and negotiating commitments that hold up in execution.\n\n - Are analytically and technically fluent enough to diagnose workflow failures, evaluate automation, and partner effectively on product and provisioning changes.\n\n - Communicate with precision and empathy, from explaining an access blocker to a customer to presenting a difficult investment decision to leadership.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $335K","compensationTiers":[{"id":"5dbd5b6d-8eda-48a9-badb-7a76c23af802","tierSummary":"$252K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"532ca059-8689-4716-a538-8fef02bee234","summary":"$252K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":335000},{"id":"f0a96c14-a2a7-4995-8b11-5b0907f0ff5b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":335000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d1f21456-f0bf-48ad-bb8d-ae0020a10600","title":"Sales Manager, Startups","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T16:30:27.998+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d1f21456-f0bf-48ad-bb8d-ae0020a10600","applyUrl":"https://jobs.ashbyhq.com/openai/d1f21456-f0bf-48ad-bb8d-ae0020a10600/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the role
Startups are creating many of the most disruptive and category-defining AI applications. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will lead a team that supports startups building effectively with OpenAI’s APIs, providing access to OpenAI teams and expertise to support their growth.
This role is a mixture of technical understanding, vision, partnership, and strategy.
This leadership role will be responsible for driving and implementing the sales strategy within our startups segment, recruiting and leading a team of technical sales professionals, and achieving successful deployments with startup customers.
The ideal candidate will possess significant sales leadership experience and a comprehensive understanding of AI technologies. This leader will have the capability to adapt to a complex and fast-changing technology environment. Responsibilities will include customer acquisition, account management, owning executive relationships, and more.
This individual will need to be a proven leader who can effectively collaborate cross-functionally with product, marketing, developer relations, operations, and core GTM teams, while guiding and mentoring a sales team towards achieving business objectives.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Lead a team of sellers
Partner with solutions to build and execute complex customer programs and projects
Manage consumption revenue forecasts
Contribute to the development of programs and strategic initiatives focused on startup customers
Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
8+ years leading Sales teams
Deep experience working in the startup ecosystem either as a founder, early startup employee, or by working with startup customers
Selling platform-as-a-service and/or software-as-a-service at a product-led growth company
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance startups
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
Reporting on customer success activities
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their internal productivity and AI strategy. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion for or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nStartups are creating many of the most disruptive and category-defining AI applications. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will lead a team that supports startups building effectively with OpenAI’s APIs, providing access to OpenAI teams and expertise to support their growth.\n\nThis role is a mixture of technical understanding, vision, partnership, and strategy.\n\nThis leadership role will be responsible for driving and implementing the sales strategy within our startups segment, recruiting and leading a team of technical sales professionals, and achieving successful deployments with startup customers. \n\nThe ideal candidate will possess significant sales leadership experience and a comprehensive understanding of AI technologies. This leader will have the capability to adapt to a complex and fast-changing technology environment. Responsibilities will include customer acquisition, account management, owning executive relationships, and more.\n\nThis individual will need to be a proven leader who can effectively collaborate cross-functionally with product, marketing, developer relations, operations, and core GTM teams, while guiding and mentoring a sales team towards achieving business objectives.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you'll:\n\n - Lead a team of sellers \n\n - Partner with solutions to build and execute complex customer programs and projects\n\n - Manage consumption revenue forecasts\n\n - Contribute to the development of programs and strategic initiatives focused on startup customers\n\n - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\nWe're seeking someone with experience including:\n\n - 8+ years leading Sales teams\n\n - Deep experience working in the startup ecosystem either as a founder, early startup employee, or by working with startup customers\n\n - Selling platform-as-a-service and/or software-as-a-service at a product-led growth company\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance startups\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n - Reporting on customer success activities\n\nYou might thrive in this role if you: \n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their internal productivity and AI strategy. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. \n\n - Have a passion for or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. \n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. \n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$290K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$290K - $335K","compensationTiers":[{"id":"474916e7-65c8-48da-b448-c7e9b5246782","tierSummary":"$290K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bbd6b272-42ef-4530-9d6c-6698117f9d95","summary":"$290K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":290000,"maxValue":335000},{"id":"5107f5b6-dca5-467d-974c-7c063b8cbcdb","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":290000,"maxValue":335000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"9878a31f-423b-43cc-b169-8bb7e55b8fc7","title":"Land and Data Center Development","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T04:39:11.629+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9878a31f-423b-43cc-b169-8bb7e55b8fc7","applyUrl":"https://jobs.ashbyhq.com/openai/9878a31f-423b-43cc-b169-8bb7e55b8fc7/application","descriptionHtml":"About the Team
OpenAI’s Compute organization builds the infrastructure that powers frontier AI training and inference. This work brings together commercial, technical, strategy, and operations teams to secure and develop the sites and capacity needed for large-scale compute deployment.
We partner across real estate, power, engineering, legal, finance, and delivery to connect infrastructure needs with viable development opportunities and executable commercial agreements.
About the Role
We’re looking for a commercial real estate (CRE) development professional to help secure land and data-center capacity for OpenAI’s compute infrastructure. This is a combined role spanning land acquisition and development, data-center leasing, and real estate acquisitions. The ideal candidate is particularly strong in land and can also contribute across data-center transactions.
You’ll source and evaluate opportunities, structure and negotiate agreements, and coordinate commercial and technical diligence. Working with legal, finance, engineering, and development partners, you’ll connect transaction decisions with infrastructure requirements and carry opportunities through agreement execution and handoff.
Responsibilities
Lead sourcing, evaluation, and commercial execution of land acquisition opportunities for data-center development.
Support data-center leasing and real estate acquisitions, working across land and data-center transactions as priorities require.
Build relationships with landowners, brokers, developers, and data-center counterparties to source opportunities.
Structure and negotiate land acquisition, site-control, and data-center lease agreements with legal and business partners.
Coordinate diligence with legal, finance, engineering, and development partners, translating site constraints and readiness risks into commercial decisions.
Evaluate deal economics and present clear recommendations on costs, terms, tradeoffs, and next steps.
Manage the transaction pipeline, keep stakeholders aligned, and resolve issues that affect decisions and execution.
Drive transactions through agreement execution and coordinate clear handoffs to the teams responsible for development and delivery.
Qualifications
Strong commercial real estate development experience, with depth in land acquisition, site control, and development feasibility.
A record of sourcing, structuring, and negotiating complex real estate agreements.
Ability to work across land transactions and data-center leasing, with sound judgment about their different commercial and development requirements.
Sound commercial judgment and the ability to assess deal economics, identify risks, and make practical recommendations.
Experience working across legal, finance, engineering, and operations teams to move transactions forward.
Clear communication and strong ownership of complex negotiations, competing priorities, and uncertain timelines.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Compute organization builds the infrastructure that powers frontier AI training and inference. This work brings together commercial, technical, strategy, and operations teams to secure and develop the sites and capacity needed for large-scale compute deployment.\n\nWe partner across real estate, power, engineering, legal, finance, and delivery to connect infrastructure needs with viable development opportunities and executable commercial agreements.\n\nAbout the Role\n\nWe’re looking for a commercial real estate (CRE) development professional to help secure land and data-center capacity for OpenAI’s compute infrastructure. This is a combined role spanning land acquisition and development, data-center leasing, and real estate acquisitions. The ideal candidate is particularly strong in land and can also contribute across data-center transactions.\n\nYou’ll source and evaluate opportunities, structure and negotiate agreements, and coordinate commercial and technical diligence. Working with legal, finance, engineering, and development partners, you’ll connect transaction decisions with infrastructure requirements and carry opportunities through agreement execution and handoff.\n\nResponsibilities\n\n - Lead sourcing, evaluation, and commercial execution of land acquisition opportunities for data-center development.\n\n - Support data-center leasing and real estate acquisitions, working across land and data-center transactions as priorities require.\n\n - Build relationships with landowners, brokers, developers, and data-center counterparties to source opportunities.\n\n - Structure and negotiate land acquisition, site-control, and data-center lease agreements with legal and business partners.\n\n - Coordinate diligence with legal, finance, engineering, and development partners, translating site constraints and readiness risks into commercial decisions.\n\n - Evaluate deal economics and present clear recommendations on costs, terms, tradeoffs, and next steps.\n\n - Manage the transaction pipeline, keep stakeholders aligned, and resolve issues that affect decisions and execution.\n\n - Drive transactions through agreement execution and coordinate clear handoffs to the teams responsible for development and delivery.\n\nQualifications\n\n - Strong commercial real estate development experience, with depth in land acquisition, site control, and development feasibility.\n\n - A record of sourcing, structuring, and negotiating complex real estate agreements.\n\n - Ability to work across land transactions and data-center leasing, with sound judgment about their different commercial and development requirements.\n\n - Sound commercial judgment and the ability to assess deal economics, identify risks, and make practical recommendations.\n\n - Experience working across legal, finance, engineering, and operations teams to move transactions forward.\n\n - Clear communication and strong ownership of complex negotiations, competing priorities, and uncertain timelines.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$212K – $295K • Offers Equity","scrapeableCompensationSalarySummary":"$212K - $295K","compensationTiers":[{"id":"27f93457-604b-4aed-9924-62ef5e182e3a","tierSummary":"$212K – $295K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8cd301c1-2f51-4f17-b187-3127e872f48e","summary":"$212K – $295K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":212000,"maxValue":295000},{"id":"c2e18bae-cef6-4753-8996-78189d7aafa1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":212000,"maxValue":295000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"50d89082-42a3-42ca-93f5-2110b87a3be6","title":"Incident Commander, Detection & Response - APAC","department":"Security","team":"Security","employmentType":"FullTime","location":"Australia - Remote","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Tokyo, Japan","address":{"postalAddress":{"addressCountry":"Japan","addressLocality":"Tokyo"}}},{"location":"India - Remote","address":{"postalAddress":{"addressCountry":"India"}}},{"location":"Singapore","address":{"postalAddress":{"addressCountry":"Singapore"}}},{"location":"Sydney, Australia","address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}}},{"location":"Melbourne, Australia","address":{"postalAddress":{"addressCountry":"Australia","addressLocality":"Melbourne"}}},{"location":"Seoul, South Korea","address":{"postalAddress":{"addressRegion":"Seoul","addressCountry":"South Korea","addressLocality":"Seoul"}}},{"location":"Mumbai, India","address":{"postalAddress":{"addressCountry":"India","addressLocality":"Mumbai"}}},{"location":"Bangalore - Remote","address":{"postalAddress":{"addressRegion":"India","addressCountry":"India","addressLocality":"Bangalore"}}},{"location":"Delhi, India","address":{"postalAddress":{"addressRegion":"Delhi","addressCountry":"India","addressLocality":"Delhi"}}}],"publishedAt":"2026-10-28T22:13:03.928+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"Australia"}},"jobUrl":"https://jobs.ashbyhq.com/openai/50d89082-42a3-42ca-93f5-2110b87a3be6","applyUrl":"https://jobs.ashbyhq.com/openai/50d89082-42a3-42ca-93f5-2110b87a3be6/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.
About the Role
As an Incident Commander on Detection & Response, you’ll lead the response to complex security incidents affecting OpenAI’s intellectual property, customer data, and infrastructure. You’ll establish response priorities, coordinate technical work streams, drive containment and recovery decisions within agreed authority, and keep stakeholders informed as facts evolve. You’ll work with security and infrastructure teams across endpoints, identity, cloud, and compute environments, maintaining clear ownership and effective handoffs across time zones. Detection engineering knowledge is a supporting requirement: you’ll use telemetry and detection logic to assess evidence, identify visibility gaps, and guide improvements that make incident response more effective.
In this role, you will:
Run incident command from initial assessment through containment, recovery, and closure, establishing severity, scope, response objectives, and escalation needs.
Assign work stream owners and coordinate investigation, containment, and recovery in parallel. Maintain a decision log and distinguish confirmed facts from assumptions.
Drive timely containment and recovery decisions with the appropriate owners, weighing security risk, evidence preservation, and operational impact within agreed decision rights.
Communicate incident status, impact, uncertainty, actions underway, and the next update to technical and nontechnical stakeholders.
Manage cross-time-zone handoffs with explicit command ownership, current status, outstanding risks, pending decisions, and next actions.
Improve response readiness through exercises, playbooks, and post-incident reviews; track agreed corrective actions with their owners.
Partner with detection engineers to evaluate telemetry and detection quality, close incident-related visibility gaps, and prioritize practical response automation.
You might thrive in this role if you:
Have personally led complex security incidents as incident commander or an equivalent response lead, with clear examples of decisions, delegation, escalation, and outcomes.
Make sound decisions with incomplete information and revise them as evidence changes, balancing containment urgency with operational impact.
Coordinate responders across teams and time zones, resolve conflicting priorities, and maintain clear ownership during handoffs.
Communicate calmly and precisely under pressure, including concise stakeholder updates and explicit statements of uncertainty.
Have the security and infrastructure fundamentals to challenge investigation findings and assess containment and recovery options.
Understand detection engineering, including telemetry coverage, detection logic, false positives and false negatives, and validation. Can query and interpret evidence to support response decisions.
Turn incident lessons into practical improvements to readiness, playbooks, detection coverage, and response tooling.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.\n\nThe Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.\n\nAbout the Role\n\nAs an Incident Commander on Detection & Response, you’ll lead the response to complex security incidents affecting OpenAI’s intellectual property, customer data, and infrastructure. You’ll establish response priorities, coordinate technical work streams, drive containment and recovery decisions within agreed authority, and keep stakeholders informed as facts evolve. You’ll work with security and infrastructure teams across endpoints, identity, cloud, and compute environments, maintaining clear ownership and effective handoffs across time zones. Detection engineering knowledge is a supporting requirement: you’ll use telemetry and detection logic to assess evidence, identify visibility gaps, and guide improvements that make incident response more effective.\n\nIn this role, you will:\n\n - Run incident command from initial assessment through containment, recovery, and closure, establishing severity, scope, response objectives, and escalation needs.\n\n - Assign work stream owners and coordinate investigation, containment, and recovery in parallel. Maintain a decision log and distinguish confirmed facts from assumptions.\n\n - Drive timely containment and recovery decisions with the appropriate owners, weighing security risk, evidence preservation, and operational impact within agreed decision rights.\n\n - Communicate incident status, impact, uncertainty, actions underway, and the next update to technical and nontechnical stakeholders.\n\n - Manage cross-time-zone handoffs with explicit command ownership, current status, outstanding risks, pending decisions, and next actions.\n\n - Improve response readiness through exercises, playbooks, and post-incident reviews; track agreed corrective actions with their owners.\n\n - Partner with detection engineers to evaluate telemetry and detection quality, close incident-related visibility gaps, and prioritize practical response automation.\n\nYou might thrive in this role if you:\n\n - Have personally led complex security incidents as incident commander or an equivalent response lead, with clear examples of decisions, delegation, escalation, and outcomes.\n\n - Make sound decisions with incomplete information and revise them as evidence changes, balancing containment urgency with operational impact.\n\n - Coordinate responders across teams and time zones, resolve conflicting priorities, and maintain clear ownership during handoffs.\n\n - Communicate calmly and precisely under pressure, including concise stakeholder updates and explicit statements of uncertainty.\n\n - Have the security and infrastructure fundamentals to challenge investigation findings and assess containment and recovery options.\n\n - Understand detection engineering, including telemetry coverage, detection logic, false positives and false negatives, and validation. Can query and interpret evidence to support response decisions.\n\n - Turn incident lessons into practical improvements to readiness, playbooks, detection coverage, and response tooling.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"8ff67de2-7ee8-4d9d-bef4-dadabeeaf312","title":"Fire Protection Engineer","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T04:19:06.603+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8ff67de2-7ee8-4d9d-bef4-dadabeeaf312","applyUrl":"https://jobs.ashbyhq.com/openai/8ff67de2-7ee8-4d9d-bef4-dadabeeaf312/application","descriptionHtml":"About the Team
OpenAI's Industrial Compute organization delivers the infrastructure that powers frontier AI models. Within Infrastructure Delivery, we turn engineering concepts into safe, reliable, and operational AI campuses by working across design, construction, utilities, commissioning, operations, and external partners.
The fire protection function establishes the life-safety and property-protection strategy for these campuses. The team connects code requirements and engineering standards to practical design, construction, testing, incident readiness, and long-term operations.
About the Role
We are seeking a Fire Protection Engineer to lead owner-side fire and life-safety engineering across large-scale data center programs. You will establish design criteria, review complex fire protection systems, coordinate with authorities and delivery partners, and ensure that fire and life-safety requirements remain clear from early design through construction, commissioning, and operational handover.
This role requires strong technical judgment across detection, alarm, suppression, smoke control, water supply, emergency response, and code compliance. You will work closely with engineering, construction, safety, security, commissioning, and operations teams to resolve risks quickly without compromising life safety, reliability, or schedule.
Key Responsibilities
Develop and maintain fire protection and life-safety design criteria, technical standards, and review requirements for self-build data center campuses.
Review fire protection drawings, specifications, code analyses, fire and life-safety narratives, hydraulic calculations, equipment submittals, and sequences of operation across all project phases.
Provide owner-side engineering direction for fire detection and alarm, automatic suppression, fire pumps and water storage, smoke control, emergency communication, and related life-safety systems.
Integrate fire protection requirements with architectural, structural, electrical, mechanical, controls, security, hardware, and operational systems.
Partner with code officials, authorities having jurisdiction, insurers, consultants, contractors, and equipment vendors to resolve code interpretations and approval risks.
Support constructability reviews, RFIs, submittals, field inspections, deficiency resolution, and change management during active construction.
Define commissioning, integrated-system testing, acceptance, turnover, and operational-readiness criteria for fire and life-safety systems.
Assess fire and life-safety risks associated with high-density compute, battery and energy-storage systems, generators and fuel systems, utility infrastructure, cooling systems, hazardous materials, and construction activities.
Support incident response, root-cause reviews, corrective actions, and lessons learned, translating operational findings into improved designs and standards.
Maintain clear records of design decisions, code positions, approvals, testing results, open risks, and turnover requirements.
Travel regularly to project sites to support design reviews, field execution, testing, commissioning, and operational readiness.
Qualifications
Bachelor's degree in Fire Protection Engineering or a related engineering discipline, or equivalent practical experience delivering fire and life-safety systems.
8+ years of fire protection engineering experience supporting data centers, industrial facilities, advanced manufacturing, energy infrastructure, or other mission-critical environments.
Strong knowledge of applicable building and fire codes and standards, including IBC, IFC, NFPA requirements, and local authority approval processes.
Technical depth in fire alarm and detection, water-based suppression, special-hazard suppression, fire pumps and water supply, smoke control, egress, and integrated life-safety systems.
Experience reviewing fire protection designs, specifications, hydraulic calculations, equipment submittals, testing procedures, and commissioning results.
Demonstrated ability to work with authorities having jurisdiction, engineering consultants, contractors, insurers, vendors, and internal stakeholders.
Experience resolving field issues and design changes while maintaining clear code compliance, safety, quality, schedule, and documentation.
Strong written and verbal communication, sound engineering judgment, and the ability to create clarity when requirements or ownership are ambiguous.
Professional Engineer licensure in Fire Protection Engineering, or the ability to obtain licensure in relevant jurisdictions.
Preferred Skills
Experience with hyperscale data centers, high-density compute environments, or global multi-site infrastructure programs.
Experience with battery rooms, energy-storage systems, generator plants, fuel systems, high-voltage substations, or other campus utility infrastructure.
Familiarity with performance-based design, fire and smoke modeling, quantitative risk assessment, or fire-hazard analysis.
Experience leading integrated testing and coordinating fire alarm, suppression, controls, security, mechanical, and electrical interfaces.
Experience developing reusable standards, design templates, commissioning requirements, and incident-prevention programs across multiple sites.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Industrial Compute organization delivers the infrastructure that powers frontier AI models. Within Infrastructure Delivery, we turn engineering concepts into safe, reliable, and operational AI campuses by working across design, construction, utilities, commissioning, operations, and external partners.\n\nThe fire protection function establishes the life-safety and property-protection strategy for these campuses. The team connects code requirements and engineering standards to practical design, construction, testing, incident readiness, and long-term operations.\n\nAbout the Role\n\nWe are seeking a Fire Protection Engineer to lead owner-side fire and life-safety engineering across large-scale data center programs. You will establish design criteria, review complex fire protection systems, coordinate with authorities and delivery partners, and ensure that fire and life-safety requirements remain clear from early design through construction, commissioning, and operational handover.\n\nThis role requires strong technical judgment across detection, alarm, suppression, smoke control, water supply, emergency response, and code compliance. You will work closely with engineering, construction, safety, security, commissioning, and operations teams to resolve risks quickly without compromising life safety, reliability, or schedule.\n\nKey Responsibilities\n\n - Develop and maintain fire protection and life-safety design criteria, technical standards, and review requirements for self-build data center campuses.\n\n - Review fire protection drawings, specifications, code analyses, fire and life-safety narratives, hydraulic calculations, equipment submittals, and sequences of operation across all project phases.\n\n - Provide owner-side engineering direction for fire detection and alarm, automatic suppression, fire pumps and water storage, smoke control, emergency communication, and related life-safety systems.\n\n - Integrate fire protection requirements with architectural, structural, electrical, mechanical, controls, security, hardware, and operational systems.\n\n - Partner with code officials, authorities having jurisdiction, insurers, consultants, contractors, and equipment vendors to resolve code interpretations and approval risks.\n\n - Support constructability reviews, RFIs, submittals, field inspections, deficiency resolution, and change management during active construction.\n\n - Define commissioning, integrated-system testing, acceptance, turnover, and operational-readiness criteria for fire and life-safety systems.\n\n - Assess fire and life-safety risks associated with high-density compute, battery and energy-storage systems, generators and fuel systems, utility infrastructure, cooling systems, hazardous materials, and construction activities.\n\n - Support incident response, root-cause reviews, corrective actions, and lessons learned, translating operational findings into improved designs and standards.\n\n - Maintain clear records of design decisions, code positions, approvals, testing results, open risks, and turnover requirements.\n\n - Travel regularly to project sites to support design reviews, field execution, testing, commissioning, and operational readiness.\n\nQualifications\n\n - Bachelor's degree in Fire Protection Engineering or a related engineering discipline, or equivalent practical experience delivering fire and life-safety systems.\n\n - 8+ years of fire protection engineering experience supporting data centers, industrial facilities, advanced manufacturing, energy infrastructure, or other mission-critical environments.\n\n - Strong knowledge of applicable building and fire codes and standards, including IBC, IFC, NFPA requirements, and local authority approval processes.\n\n - Technical depth in fire alarm and detection, water-based suppression, special-hazard suppression, fire pumps and water supply, smoke control, egress, and integrated life-safety systems.\n\n - Experience reviewing fire protection designs, specifications, hydraulic calculations, equipment submittals, testing procedures, and commissioning results.\n\n - Demonstrated ability to work with authorities having jurisdiction, engineering consultants, contractors, insurers, vendors, and internal stakeholders.\n\n - Experience resolving field issues and design changes while maintaining clear code compliance, safety, quality, schedule, and documentation.\n\n - Strong written and verbal communication, sound engineering judgment, and the ability to create clarity when requirements or ownership are ambiguous.\n\n - Professional Engineer licensure in Fire Protection Engineering, or the ability to obtain licensure in relevant jurisdictions.\n\nPreferred Skills\n\n - Experience with hyperscale data centers, high-density compute environments, or global multi-site infrastructure programs.\n\n - Experience with battery rooms, energy-storage systems, generator plants, fuel systems, high-voltage substations, or other campus utility infrastructure.\n\n - Familiarity with performance-based design, fire and smoke modeling, quantitative risk assessment, or fire-hazard analysis.\n\n - Experience leading integrated testing and coordinating fire alarm, suppression, controls, security, mechanical, and electrical interfaces.\n\n - Experience developing reusable standards, design templates, commissioning requirements, and incident-prevention programs across multiple sites.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $285K","compensationTiers":[{"id":"b5c3efde-c056-4fe6-a51a-36ddebfa22f1","tierSummary":"$177K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c738aea1-7dd2-4f18-aa21-a1bfef638037","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6cb587c-f35b-48bb-a48c-f9ad6d5cfbdf","summary":"$177K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}},{"id":"2df14230-1cb5-4727-a34e-f480303e4212","title":"Manufacturing Quality Engineer, Data Center Equipment","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-30T22:23:31.989+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2df14230-1cb5-4727-a34e-f480303e4212","applyUrl":"https://jobs.ashbyhq.com/openai/2df14230-1cb5-4727-a34e-f480303e4212/application","descriptionHtml":"About the Team
OpenAI and its capital and technology partners are building a global network of data centers for demanding AI workloads. The Infrastructure Quality team sets and verifies quality, reliability, and performance requirements for equipment across that network.
We work with manufacturing partners, general contractors, engineers, and operations staff from supplier qualification through commissioning. Together, we verify that equipment arrives ready for installation, startup, and long-term service.
About the Role
As a Manufacturing Quality Engineer, you will oversee the quality of data center equipment at supplier factories. You will use production data, audits, and test results to identify systemic, recurring, or safety-related issues and work with suppliers to address them through Closed Loop Learning (CLL).
You will work with suppliers and internal teams to define inspections and factory tests for each type of equipment. You will coordinate issue resolution before shipment and manage deviations across multiple suppliers and project sites.
Key Responsibilities
Manufacturing Monitoring and Supplier Improvement
Manufacturing monitoring: Work with Manufacturing Operations to monitor production progress, quality controls, inspection results, and test readiness. Flag emerging risks and coordinate a response with suppliers.
Product and process audits: Audit products and processes during and after production against engineering requirements, critical-to-quality (CTQ) characteristics, approved procedures, and quality standards. Document findings and track corrective actions to closure.
Manufacturing coordination: Agree on production checkpoints and inspection and testing requirements with suppliers, engineering, sourcing, supply chain, commissioning, and quality teams. Escalate risks to equipment acceptance or delivery.
Manufacturing scorecards: Develop supplier and product scorecards with Manufacturing Operations. Review audit findings, test results, recurring defects, and open issues with suppliers to prioritize improvements.
Drive continuous improvement: Lead the CLL process with suppliers. Track root cause analyses and corrective and preventive actions in a shared register. Verify that each action addresses the underlying problem before closing it.
Factory Acceptance Testing (FAT)
Standardize requirements and formats: Develop product-specific FAT requirements and standard test formats with equipment suppliers and OpenAI’s engineering, commissioning, quality, and Manufacturing Operations teams.
Define critical quality requirements: Document the CTQ characteristics each test must verify in an OpenAI-accepted format. Use CLL findings to revise FAT procedures so future tests check for known failure modes.
Ensure auditable supplier records: Require suppliers to retain test results and make them available for OpenAI audits.
Manage documentation and revision control: Review final FAT records and audit reports for each piece of equipment and maintain a controlled revision history.
Conduct periodic supplier audits: Check that suppliers follow approved test procedures and that their records accurately reflect the tests performed.
Factory Witness Testing (FWT)
Align checklists and stakeholders: Develop standard FWT checklists with OpenAI subject matter experts, installing contractors, and the construction management team. Agree on requirements before testing begins.
Manage documentation and reporting: Collect and review final witness test reports and supporting records from participants.
Before shipment, confirm that each witness-test issue is resolved or covered by a documented deviation. Log systemic, recurring, or safety-related findings in the CLL tracker and verify the effectiveness of corrective actions with the supplier.
Deviation Management
Assess short shipments and missing or failed tests in partnership with Manufacturing Operations.
Coordinate supplier support to resolve issues at the project site.
Document each deviation and track the agreed actions through closure.
Qualifications
Bachelor’s degree in electrical, mechanical, or industrial engineering.
At least 10 years of data center industry experience spanning quality engineering and project management.
Experience coordinating FAT and FWT with suppliers and resolving equipment quality issues.
Ability to develop test checklists, define CTQs, review test results, and maintain auditable quality records.
Experience monitoring supplier production, auditing products and processes during and after production, and using scorecards to improve supplier and product quality. Experience managing controlled documents and deviations.
Ability to coordinate supplier schedules and plan inspections and tests across multiple pieces of equipment.
Ability to communicate quality requirements and coordinate decisions across suppliers, engineering, commissioning, sourcing, supply chain, manufacturing, operations, quality, and construction teams.
Willingness and ability to travel approximately 40–60% of the time to supplier manufacturing facilities and data center project sites.
Preferred Skills
Technical knowledge of data center infrastructure, including mechanical, electrical, and controls systems.
Experience in supplier performance management for mission-critical facilities.
ASQ Certified Quality Engineer, Quality Manager, or Quality Auditor.
PMP or equivalent project management certification.
Experience in industrial or high-volume manufacturing environments.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI and its capital and technology partners are building a global network of data centers for demanding AI workloads. The Infrastructure Quality team sets and verifies quality, reliability, and performance requirements for equipment across that network.\n\nWe work with manufacturing partners, general contractors, engineers, and operations staff from supplier qualification through commissioning. Together, we verify that equipment arrives ready for installation, startup, and long-term service.\n\nAbout the Role\n\nAs a Manufacturing Quality Engineer, you will oversee the quality of data center equipment at supplier factories. You will use production data, audits, and test results to identify systemic, recurring, or safety-related issues and work with suppliers to address them through Closed Loop Learning (CLL).\n\nYou will work with suppliers and internal teams to define inspections and factory tests for each type of equipment. You will coordinate issue resolution before shipment and manage deviations across multiple suppliers and project sites.\n\nKey Responsibilities\n\nManufacturing Monitoring and Supplier Improvement\n\n - Manufacturing monitoring: Work with Manufacturing Operations to monitor production progress, quality controls, inspection results, and test readiness. Flag emerging risks and coordinate a response with suppliers.\n\n - Product and process audits: Audit products and processes during and after production against engineering requirements, critical-to-quality (CTQ) characteristics, approved procedures, and quality standards. Document findings and track corrective actions to closure.\n\n - Manufacturing coordination: Agree on production checkpoints and inspection and testing requirements with suppliers, engineering, sourcing, supply chain, commissioning, and quality teams. Escalate risks to equipment acceptance or delivery.\n\n - Manufacturing scorecards: Develop supplier and product scorecards with Manufacturing Operations. Review audit findings, test results, recurring defects, and open issues with suppliers to prioritize improvements.\n\n - Drive continuous improvement: Lead the CLL process with suppliers. Track root cause analyses and corrective and preventive actions in a shared register. Verify that each action addresses the underlying problem before closing it.\n\nFactory Acceptance Testing (FAT)\n\n - Standardize requirements and formats: Develop product-specific FAT requirements and standard test formats with equipment suppliers and OpenAI’s engineering, commissioning, quality, and Manufacturing Operations teams.\n\n - Define critical quality requirements: Document the CTQ characteristics each test must verify in an OpenAI-accepted format. Use CLL findings to revise FAT procedures so future tests check for known failure modes.\n\n - Ensure auditable supplier records: Require suppliers to retain test results and make them available for OpenAI audits.\n\n - Manage documentation and revision control: Review final FAT records and audit reports for each piece of equipment and maintain a controlled revision history.\n\n - Conduct periodic supplier audits: Check that suppliers follow approved test procedures and that their records accurately reflect the tests performed.\n\nFactory Witness Testing (FWT)\n\n - Align checklists and stakeholders: Develop standard FWT checklists with OpenAI subject matter experts, installing contractors, and the construction management team. Agree on requirements before testing begins.\n\n - Manage documentation and reporting: Collect and review final witness test reports and supporting records from participants.\n\n - Before shipment, confirm that each witness-test issue is resolved or covered by a documented deviation. Log systemic, recurring, or safety-related findings in the CLL tracker and verify the effectiveness of corrective actions with the supplier.\n\nDeviation Management\n\n - Assess short shipments and missing or failed tests in partnership with Manufacturing Operations.\n\n - Coordinate supplier support to resolve issues at the project site.\n\n - Document each deviation and track the agreed actions through closure.\n\nQualifications\n\n - Bachelor’s degree in electrical, mechanical, or industrial engineering.\n\n - At least 10 years of data center industry experience spanning quality engineering and project management.\n\n - Experience coordinating FAT and FWT with suppliers and resolving equipment quality issues.\n\n - Ability to develop test checklists, define CTQs, review test results, and maintain auditable quality records.\n\n - Experience monitoring supplier production, auditing products and processes during and after production, and using scorecards to improve supplier and product quality. Experience managing controlled documents and deviations.\n\n - Ability to coordinate supplier schedules and plan inspections and tests across multiple pieces of equipment.\n\n - Ability to communicate quality requirements and coordinate decisions across suppliers, engineering, commissioning, sourcing, supply chain, manufacturing, operations, quality, and construction teams.\n\n - Willingness and ability to travel approximately 40–60% of the time to supplier manufacturing facilities and data center project sites.\n\nPreferred Skills\n\n - Technical knowledge of data center infrastructure, including mechanical, electrical, and controls systems.\n\n - Experience in supplier performance management for mission-critical facilities.\n\n - ASQ Certified Quality Engineer, Quality Manager, or Quality Auditor.\n\n - PMP or equivalent project management certification.\n\n - Experience in industrial or high-volume manufacturing environments.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$165K – $290K • Offers Equity","scrapeableCompensationSalarySummary":"$165K - $290K","compensationTiers":[{"id":"ca62d523-2a7c-4f3d-a8a7-7e271a44370f","tierSummary":"$165K – $290K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e35e9ba4-9a16-4d14-969a-a7179113db70","summary":"$165K – $290K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":165000,"maxValue":290000},{"id":"57153a64-44d7-4f44-95a6-a1a0a733ab9b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":165000,"maxValue":290000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c3f0fb07-2153-4ba9-b812-cd7ceb363ae8","title":"HSE and Portfolio Performance Lead","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T04:19:02.851+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c3f0fb07-2153-4ba9-b812-cd7ceb363ae8","applyUrl":"https://jobs.ashbyhq.com/openai/c3f0fb07-2153-4ba9-b812-cd7ceb363ae8/application","descriptionHtml":"About the Team
The Data Center Build and Delivery team develops the infrastructure that supports OpenAI’s research and products. We work with engineering, construction partners and Operations to deliver safe, reliable facilities at scale. As our portfolio grows, consistent health, safety and environmental practices and clear performance measures help teams identify risks early and deliver sites that are ready to operate.
About the Role
We are looking for an HSE and Portfolio Performance Lead to strengthen health, safety and environmental oversight and performance management across our data center construction portfolio. You will help sites meet applicable OSHA standards and other HSE requirements, from construction through commissioning and handoff to Operations.
You will work across site teams, delivery partners and central functions to establish practical expectations, verify execution and turn portfolio data into action. This role combines hands-on HSE expertise with a portfolio view of contractor performance, risk and operational readiness.
Key Responsibilities
Develop a consistent portfolio HSE framework covering contractor expectations, risk assessments, field verification, training and escalation, aligned with OpenAI’s EHS standards and relevant specialists.
Translate applicable OSHA construction and general-industry requirements into practical site expectations, verify implementation and clarify responsibilities as work transitions from construction to commissioning and Operations.
Partner with site and discipline leaders to assess high-risk work, verify critical controls and escalate unsafe conditions, including electrical energization, hazardous energy, lifting, excavation and concurrent construction and operating activities.
Establish portfolio performance measures and reporting for HSE outcomes, contractor performance, corrective-action closure and handoff readiness; align definitions with delivery and Operations teams and validate data quality.
Lead cross-site performance reviews to identify recurring risks, compare execution against agreed expectations and drive improvement plans with accountable owners, milestones and follow-through.
Plan risk-based site assurance and contractor reviews, support incident and near-miss investigations, verify corrective actions and embed lessons learned across the portfolio.
Coordinate environmental compliance with site teams and specialists, including waste management, spill prevention, stormwater controls and relevant permit obligations.
Define HSE readiness criteria for operational handoff with commissioning and Operations teams, including training, procedures, emergency preparedness, outstanding risks and transfer of required records.
Provide clear portfolio updates and recommendations to leadership, surface decisions and resource needs early, and build consistent safety leadership across employees, developers, contractors and service providers.
Qualifications
Substantial experience leading HSE programs for major construction or complex industrial projects, including oversight across multiple sites or workstreams and responsibility for contractor performance.
Working knowledge of applicable OSHA construction and general-industry standards, with experience translating requirements into site controls and verifying implementation across construction, commissioning and operating interfaces.
Practical understanding of data center or complex industrial hazards, including electrical safety, hazardous-energy control and high-risk construction activities.
Demonstrated ability to build assurance, performance reporting and corrective-action programs and use leading and lagging indicators to improve outcomes.
Experience coordinating contractors, site leaders and functional specialists through commissioning and operational handoff, with clear accountability across organizational boundaries.
Strong communication and judgment, with the ability to explain technical risk, influence leaders and field teams, and prioritize action in fast-changing environments.
Preferred Skills
Experience with owner-side HSE oversight across a data center or mission-critical infrastructure portfolio, including developer-led and self-build delivery models.
Experience integrating environmental compliance, emergency preparedness and HSE management systems into construction and operational readiness programs.
Relevant professional credentials, such as CSP, CIH or an equivalent safety or environmental qualification, or comparable practical expertise.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Data Center Build and Delivery team develops the infrastructure that supports OpenAI’s research and products. We work with engineering, construction partners and Operations to deliver safe, reliable facilities at scale. As our portfolio grows, consistent health, safety and environmental practices and clear performance measures help teams identify risks early and deliver sites that are ready to operate.\n\nAbout the Role\n\nWe are looking for an HSE and Portfolio Performance Lead to strengthen health, safety and environmental oversight and performance management across our data center construction portfolio. You will help sites meet applicable OSHA standards and other HSE requirements, from construction through commissioning and handoff to Operations.\n\nYou will work across site teams, delivery partners and central functions to establish practical expectations, verify execution and turn portfolio data into action. This role combines hands-on HSE expertise with a portfolio view of contractor performance, risk and operational readiness.\n\nKey Responsibilities\n\n - Develop a consistent portfolio HSE framework covering contractor expectations, risk assessments, field verification, training and escalation, aligned with OpenAI’s EHS standards and relevant specialists.\n\n - Translate applicable OSHA construction and general-industry requirements into practical site expectations, verify implementation and clarify responsibilities as work transitions from construction to commissioning and Operations.\n\n - Partner with site and discipline leaders to assess high-risk work, verify critical controls and escalate unsafe conditions, including electrical energization, hazardous energy, lifting, excavation and concurrent construction and operating activities.\n\n - Establish portfolio performance measures and reporting for HSE outcomes, contractor performance, corrective-action closure and handoff readiness; align definitions with delivery and Operations teams and validate data quality.\n\n - Lead cross-site performance reviews to identify recurring risks, compare execution against agreed expectations and drive improvement plans with accountable owners, milestones and follow-through.\n\n - Plan risk-based site assurance and contractor reviews, support incident and near-miss investigations, verify corrective actions and embed lessons learned across the portfolio.\n\n - Coordinate environmental compliance with site teams and specialists, including waste management, spill prevention, stormwater controls and relevant permit obligations.\n\n - Define HSE readiness criteria for operational handoff with commissioning and Operations teams, including training, procedures, emergency preparedness, outstanding risks and transfer of required records.\n\n - Provide clear portfolio updates and recommendations to leadership, surface decisions and resource needs early, and build consistent safety leadership across employees, developers, contractors and service providers.\n\nQualifications\n\n - Substantial experience leading HSE programs for major construction or complex industrial projects, including oversight across multiple sites or workstreams and responsibility for contractor performance.\n\n - Working knowledge of applicable OSHA construction and general-industry standards, with experience translating requirements into site controls and verifying implementation across construction, commissioning and operating interfaces.\n\n - Practical understanding of data center or complex industrial hazards, including electrical safety, hazardous-energy control and high-risk construction activities.\n\n - Demonstrated ability to build assurance, performance reporting and corrective-action programs and use leading and lagging indicators to improve outcomes.\n\n - Experience coordinating contractors, site leaders and functional specialists through commissioning and operational handoff, with clear accountability across organizational boundaries.\n\n - Strong communication and judgment, with the ability to explain technical risk, influence leaders and field teams, and prioritize action in fast-changing environments.\n\nPreferred Skills\n\n - Experience with owner-side HSE oversight across a data center or mission-critical infrastructure portfolio, including developer-led and self-build delivery models.\n\n - Experience integrating environmental compliance, emergency preparedness and HSE management systems into construction and operational readiness programs.\n\n - Relevant professional credentials, such as CSP, CIH or an equivalent safety or environmental qualification, or comparable practical expertise.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $285K","compensationTiers":[{"id":"b5c3efde-c056-4fe6-a51a-36ddebfa22f1","tierSummary":"$177K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c738aea1-7dd2-4f18-aa21-a1bfef638037","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6cb587c-f35b-48bb-a48c-f9ad6d5cfbdf","summary":"$177K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}},{"id":"6c1d86d0-e89d-475b-a324-6c57fa30b345","title":"Network Infrastructure Lead","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-28T04:18:54.800+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/6c1d86d0-e89d-475b-a324-6c57fa30b345","applyUrl":"https://jobs.ashbyhq.com/openai/6c1d86d0-e89d-475b-a324-6c57fa30b345/application","descriptionHtml":"About the Role
Lead OpenAI’s site network infrastructure delivery, coordinating the physical installation and readiness of network systems with the central network team and contracted installation providers.
You will be OpenAI’s accountable on-site lead for physical network infrastructure construction and deployment, directing and overseeing the work of general contractors, specialist contractors and other service providers within your discipline. You will combine practical subject-matter depth with hands-on field leadership, managing contracted support to deliver safe, high-quality work to the integrated construction plan.
Reporting and scope
Report to the Site Construction Manager, who reports through the applicable project-management leadership. Maintain functional alignment with the Network Infrastructure leader and central network engineering team.
Own day-to-day discipline execution and contractor performance within the assigned site scope and delegated authority. Coordinate priorities and interfaces through the Site Construction Manager; escalate material cost, schedule, design and acceptance decisions to the appropriate owners.
This is a senior site delivery role, suited to an experienced superintendent, supervisor, manager or trade lead. Accountability is for an assigned discipline and site work packages. Site assignment, duration and any shared coverage follow project phase, workload and the staffing plan; effective on-site coverage is required during critical activities.
Key Responsibilities
Manage structured-cabling contractors, fiber installers, network installation partners and other service providers against the site delivery plan.
Translate approved network designs into executable field packages and coordinate bills of materials, material availability and installation sequencing with the central network team.
Oversee pathways, duct banks and building-entry interfaces, fiber and copper cabling, racks, patching, labeling and network-equipment installation as applicable.
Direct fiber and cabling quality assurance, review test results and traceability, and drive correction of defective or incomplete installations.
Coordinate power, cooling, space and physical access readiness with electrical, mechanical and CSLA leads and hardware deployment teams.
Coordinate network provisioning, connectivity validation and handover with authorized network engineering and operations teams; maintain accurate installation and as-built records.
Set clear contractor deliverables and work priorities; review staffing, progress and quality, identify constraints early, and drive recovery actions through the Site Construction Manager.
Provide concise progress and risk reporting, evaluate field impacts of proposed changes, and maintain accountable handoffs between construction partners and OpenAI teams.
Qualifications
Typically 8–10 years of large-scale data center network deployment, structured cabling, physical-layer installation or infrastructure delivery, with demonstrated field and contractor leadership. Equivalent depth of practical delivery experience will be considered.
Strong understanding of physical data center network topologies, network components, bills of materials, rack constraints and installation sequencing; translate approved designs into executable field plans.
Deep practical knowledge of fiber and copper plant installation, trunks, panels, terminations, cleaning, labeling and cable administration, including routing diversity and pathway separation.
Ability to oversee and assess port-to-port verification, continuity, optical power and optical time-domain reflectometer (OTDR) testing; troubleshoot field installation and mapping discrepancies and verify remediation.
Experience defining contractor work packages and statements of work, evaluating delivery requirements, forecasting labor needs and tracking quality, throughput, cost drivers and schedule performance within delegated authority.
Experience coordinating deployment prerequisites with engineering and construction teams and completing formal operations handover with as-builts, port maps, test evidence and clear ownership transfer.
Comfort with ticket-based execution, change control, incident escalation and documentation workflows that make network installation repeatable and auditable.
Demonstrated ability to lead contractors and service providers through changing site conditions, set clear deliverables and acceptance criteria, and resolve performance gaps across organizations without relying on direct reporting authority.
Strong written and verbal communication: maintain accurate field records, action and decision logs, and explain technical risks, schedule impacts and recovery options to site leadership, engineers and delivery partners.
Sound judgment when information is incomplete: identify assumptions, prerequisites and interfaces, determine what work can proceed within approved authority, and escalate unresolved risks before they affect safety, quality or delivery.
Relevant trade, apprenticeship, technical or degree-based preparation, or equivalent practical experience. Demonstrated field leadership and subject-matter competence are central to this site role.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nLead OpenAI’s site network infrastructure delivery, coordinating the physical installation and readiness of network systems with the central network team and contracted installation providers.\n\nYou will be OpenAI’s accountable on-site lead for physical network infrastructure construction and deployment, directing and overseeing the work of general contractors, specialist contractors and other service providers within your discipline. You will combine practical subject-matter depth with hands-on field leadership, managing contracted support to deliver safe, high-quality work to the integrated construction plan.\n\nReporting and scope\n\nReport to the Site Construction Manager, who reports through the applicable project-management leadership. Maintain functional alignment with the Network Infrastructure leader and central network engineering team.\n\nOwn day-to-day discipline execution and contractor performance within the assigned site scope and delegated authority. Coordinate priorities and interfaces through the Site Construction Manager; escalate material cost, schedule, design and acceptance decisions to the appropriate owners.\n\nThis is a senior site delivery role, suited to an experienced superintendent, supervisor, manager or trade lead. Accountability is for an assigned discipline and site work packages. Site assignment, duration and any shared coverage follow project phase, workload and the staffing plan; effective on-site coverage is required during critical activities.\n\nKey Responsibilities\n\n - Manage structured-cabling contractors, fiber installers, network installation partners and other service providers against the site delivery plan.\n\n - Translate approved network designs into executable field packages and coordinate bills of materials, material availability and installation sequencing with the central network team.\n\n - Oversee pathways, duct banks and building-entry interfaces, fiber and copper cabling, racks, patching, labeling and network-equipment installation as applicable.\n\n - Direct fiber and cabling quality assurance, review test results and traceability, and drive correction of defective or incomplete installations.\n\n - Coordinate power, cooling, space and physical access readiness with electrical, mechanical and CSLA leads and hardware deployment teams.\n\n - Coordinate network provisioning, connectivity validation and handover with authorized network engineering and operations teams; maintain accurate installation and as-built records.\n\n - Set clear contractor deliverables and work priorities; review staffing, progress and quality, identify constraints early, and drive recovery actions through the Site Construction Manager.\n\n - Provide concise progress and risk reporting, evaluate field impacts of proposed changes, and maintain accountable handoffs between construction partners and OpenAI teams.\n\nQualifications\n\n - Typically 8–10 years of large-scale data center network deployment, structured cabling, physical-layer installation or infrastructure delivery, with demonstrated field and contractor leadership. Equivalent depth of practical delivery experience will be considered.\n\n - Strong understanding of physical data center network topologies, network components, bills of materials, rack constraints and installation sequencing; translate approved designs into executable field plans.\n\n - Deep practical knowledge of fiber and copper plant installation, trunks, panels, terminations, cleaning, labeling and cable administration, including routing diversity and pathway separation.\n\n - Ability to oversee and assess port-to-port verification, continuity, optical power and optical time-domain reflectometer (OTDR) testing; troubleshoot field installation and mapping discrepancies and verify remediation.\n\n - Experience defining contractor work packages and statements of work, evaluating delivery requirements, forecasting labor needs and tracking quality, throughput, cost drivers and schedule performance within delegated authority.\n\n - Experience coordinating deployment prerequisites with engineering and construction teams and completing formal operations handover with as-builts, port maps, test evidence and clear ownership transfer.\n\n - Comfort with ticket-based execution, change control, incident escalation and documentation workflows that make network installation repeatable and auditable.\n\n - Demonstrated ability to lead contractors and service providers through changing site conditions, set clear deliverables and acceptance criteria, and resolve performance gaps across organizations without relying on direct reporting authority.\n\n - Strong written and verbal communication: maintain accurate field records, action and decision logs, and explain technical risks, schedule impacts and recovery options to site leadership, engineers and delivery partners.\n\n - Sound judgment when information is incomplete: identify assumptions, prerequisites and interfaces, determine what work can proceed within approved authority, and escalate unresolved risks before they affect safety, quality or delivery.\n\n - Relevant trade, apprenticeship, technical or degree-based preparation, or equivalent practical experience. Demonstrated field leadership and subject-matter competence are central to this site role.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$177K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$177K - $285K","compensationTiers":[{"id":"b5c3efde-c056-4fe6-a51a-36ddebfa22f1","tierSummary":"$177K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"c738aea1-7dd2-4f18-aa21-a1bfef638037","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"e6cb587c-f35b-48bb-a48c-f9ad6d5cfbdf","summary":"$177K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":177000,"maxValue":285000}]}},{"id":"4bcc25ef-cf03-47db-896c-0fd9122afab1","title":"Research Program Manager, Safety Measurement ","department":"Research","team":"Research Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-30T00:00:05.054+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4bcc25ef-cf03-47db-896c-0fd9122afab1","applyUrl":"https://jobs.ashbyhq.com/openai/4bcc25ef-cf03-47db-896c-0fd9122afab1/application","descriptionHtml":"About the Team
Safety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models, ensuring our models are deployed responsibly and have a positive impact on society. Our work spans diverse research and engineering initiatives—from system-level safeguards and model training to evaluation and red-teaming—all aimed at mitigating misuse and maintaining our high bar for safety. We lead OpenAI's commitment to developing and deploying safe Artificial General Intelligence (AGI), fostering a culture of trust, responsibility, and transparency.
Our goal is to continuously learn from deployments, distribute AI’s benefits widely, and ensure that powerful tools remain aligned with human values and safety considerations.
About the Role
The Safety Measurement Research Program Manager drives OpenAI’s strategy for safety measurement and evaluations, partnering closely with safety research, data science, and engineering to advance how we measure harm and safeguard efficacy across research and production.
You will work directly with researchers, data scientists, policy owners, and product teams who contribute to or use our measurement systems, identifying the most important problems to solve and shaping the data, dashboards, tools, and workflows we build for them. This role combines measurement expertise, product judgment, and cross-functional execution: you will engage with evaluation results and data workflows, make prioritization tradeoffs, and drive work from problem definition through rollout and iteration.
This position is based in San Francisco, CA, with relocation assistance available.
In this role, you will:
Define strategic priorities and product roadmaps to improve safety measurement and evaluation approaches and scale our measurement platform to new use cases, products, and the needs of cross-functional teams
Partner closely with research, data science, engineering, policy teams, and other stakeholders to craft a vision for understanding safety outcomes and prevalence across our products, and translate that vision into concrete programs of work.
Drive the integration of cutting-edge AI safety research into OpenAI’s safety measurement and evaluation platforms, working with researchers, data scientists, and engineers to navigate technical tradeoffs, coordinate dependencies, and resolve blockers.
Develop and continuously refine clear, actionable success criteria that effectively capture our ambitions with safety measurement and evals.
Represent quantitative progress on safety to senior leadership.
You might thrive in this role if you:
Have 6+ years of experience in research program management, technical program management, product management, or related roles, with expertise in AI safety, trust & safety, integrity, or related domains.
Have a strong foundation in data science, statistics, economics, or a related field, and hands-on experience with measurement or evaluations.
Enjoy working at the intersection of data science and AI safety research, translating evolving measurement needs into clear requirements, priorities, and roadmaps.
Can independently drive complex, cross-functional programs from problem definition through rollout, building alignment and unblocking decisions in ambiguous spaces.
Ask incisive questions, challenge assumptions, and exercise sound judgment about technical tradeoffs and the strengths and limitations of metrics and evaluations.
Build strong partnerships across research, data science, engineering, policy, and product, and communicate complex findings clearly to technical teams and leadership.
Are curious about AI safety and its societal impacts, learn new domains quickly, and adapt as research and priorities evolve.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSafety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models, ensuring our models are deployed responsibly and have a positive impact on society. Our work spans diverse research and engineering initiatives—from system-level safeguards and model training to evaluation and red-teaming—all aimed at mitigating misuse and maintaining our high bar for safety. We lead OpenAI's commitment to developing and deploying safe Artificial General Intelligence (AGI), fostering a culture of trust, responsibility, and transparency.\n\nOur goal is to continuously learn from deployments, distribute AI’s benefits widely, and ensure that powerful tools remain aligned with human values and safety considerations.\n\nAbout the Role\n\nThe Safety Measurement Research Program Manager drives OpenAI’s strategy for safety measurement and evaluations, partnering closely with safety research, data science, and engineering to advance how we measure harm and safeguard efficacy across research and production.\n\nYou will work directly with researchers, data scientists, policy owners, and product teams who contribute to or use our measurement systems, identifying the most important problems to solve and shaping the data, dashboards, tools, and workflows we build for them. This role combines measurement expertise, product judgment, and cross-functional execution: you will engage with evaluation results and data workflows, make prioritization tradeoffs, and drive work from problem definition through rollout and iteration.\n\nThis position is based in San Francisco, CA, with relocation assistance available.\n\nIn this role, you will:\n\n - Define strategic priorities and product roadmaps to improve safety measurement and evaluation approaches and scale our measurement platform to new use cases, products, and the needs of cross-functional teams\n\n - Partner closely with research, data science, engineering, policy teams, and other stakeholders to craft a vision for understanding safety outcomes and prevalence across our products, and translate that vision into concrete programs of work.\n\n - Drive the integration of cutting-edge AI safety research into OpenAI’s safety measurement and evaluation platforms, working with researchers, data scientists, and engineers to navigate technical tradeoffs, coordinate dependencies, and resolve blockers.\n\n - Develop and continuously refine clear, actionable success criteria that effectively capture our ambitions with safety measurement and evals.\n\n - Represent quantitative progress on safety to senior leadership.\n\nYou might thrive in this role if you:\n\n - Have 6+ years of experience in research program management, technical program management, product management, or related roles, with expertise in AI safety, trust & safety, integrity, or related domains.\n\n - Have a strong foundation in data science, statistics, economics, or a related field, and hands-on experience with measurement or evaluations.\n\n - Enjoy working at the intersection of data science and AI safety research, translating evolving measurement needs into clear requirements, priorities, and roadmaps.\n\n - Can independently drive complex, cross-functional programs from problem definition through rollout, building alignment and unblocking decisions in ambiguous spaces.\n\n - Ask incisive questions, challenge assumptions, and exercise sound judgment about technical tradeoffs and the strengths and limitations of metrics and evaluations.\n\n - Build strong partnerships across research, data science, engineering, policy, and product, and communicate complex findings clearly to technical teams and leadership.\n\n - Are curious about AI safety and its societal impacts, learn new domains quickly, and adapt as research and priorities evolve.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $328K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $328K","compensationTiers":[{"id":"5ab7f42c-9573-4ec7-ba81-7acb23938bee","tierSummary":"$239K – $328K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f41a5e77-fbaf-4dd3-a929-88fdf466c46f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"9523725f-2da8-4699-b15a-2002b71fe116","summary":"$239K – $328K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}},{"id":"ec0aa7c7-8995-4e01-9939-594a94549f85","title":"Applied AI Delivery Lead - London","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-30T14:00:43.750+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/ec0aa7c7-8995-4e01-9939-594a94549f85","applyUrl":"https://jobs.ashbyhq.com/openai/ec0aa7c7-8995-4e01-9939-594a94549f85/application","descriptionHtml":"OpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.
You’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.
This is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.
Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.
Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.
Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.
Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.
Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.
Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.
Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.
7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.
A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.
Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.
The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.
Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.
Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.
Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.
Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.
A practical approach to building repeatable delivery methods while adapting to the needs of individual
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE ROLE\n\nOpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.\n\n\n\nYou’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.\n\n\n\nThis is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.\n\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.\n\n - Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.\n\n - Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.\n\n - Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.\n\n - Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.\n\n - Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.\n\n - Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.\n\n\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.\n\n - A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.\n\n - Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.\n\n - The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.\n\n - Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.\n\n - Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.\n\n - Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.\n\n - Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.\n\n - A practical approach to building repeatable delivery methods while adapting to the needs of individual\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $335K","compensationTiers":[{"id":"e98993f6-09c3-4dce-890f-5c7c1a3d7c59","tierSummary":"$234K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"03a82f8f-4482-4ea9-b6e8-27aef7a54d70","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"7be0dc13-a52c-437c-987d-52769b3ed9ab","summary":"$234K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}},{"id":"88d4dce1-a3ef-495f-b711-54988812336b","title":"Account Director, Federal Partnerships (Defense)","department":"OpenAI for Gov","team":"OpenAI for Gov","employmentType":"FullTime","location":"Washington, DC","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-29T17:52:30.432+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}},"jobUrl":"https://jobs.ashbyhq.com/openai/88d4dce1-a3ef-495f-b711-54988812336b","applyUrl":"https://jobs.ashbyhq.com/openai/88d4dce1-a3ef-495f-b711-54988812336b/application","descriptionHtml":"About the team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible.
About the role
Our Federal Partnerships team brings advanced AI to the defense industrial base. You’ll own a portfolio of emerging defense technology accounts and lead their account and deal strategy. You’ll also work with the broader partnerships team to grow larger strategic relationships.
You’ll independently lead customer meetings and manage your assigned emerging defense technology portfolio, working with technical teams to turn customer needs into deployed capabilities. This is a demanding, hands-on role that requires initiative, persistence, and a strong sense of responsibility for getting useful AI capabilities into customers’ hands.
This role is based in Washington, DC, with up to 25% travel. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Lead account strategy and commercial execution for your emerging defense technology portfolio, from discovery and negotiation through close and expansion.
Support the broader partnerships team on larger strategic relationships across the defense industrial base.
Work with solutions and engineering teams to move customers from AI evaluation to deployment and sustained adoption.
Maintain accurate pipeline, consumption forecasts, and clear next steps.
Build trusted executive and technical relationships, connecting AI capabilities to business and mission outcomes.
Anticipate customer needs and bring customer and market insights into product and partnership decisions.
Coordinate across OpenAI to advance deals, remove blockers, and deliver on customer commitments.
We're seeking someone with:
8+ years of combined relevant experience across government, military service, defense technology, or PaaS/SaaS businesses, including at least 2 years in private-sector, customer-facing roles.
Military service and/or defense technology experience are valued.
Proven private-sector results, with clear examples of business or customer outcomes you personally drove.
Strong business acumen and strategic judgment, including the ability to assess opportunities, navigate stakeholders, and turn insight into action.
The ability to take initiative, set priorities, and deliver results amid the ambiguity and pace of defense technology.
Polished, clear communication and experience working directly with senior executives in government or the private sector.
Hands-on experience applying AI tools to practical problems, with the ability to explain the approach, results, and limitations. Strong understanding of APIs and workflow integration, with the ability to engage engineering teams credibly.
Initiative, urgency, and coachability, with a record of acting on feedback and following through.
You might thrive in this role if you:
Are customer-centric. You understand customers’ priorities and take ownership of helping them deploy useful capabilities quickly.
Are deeply curious about AI. You regularly test new capabilities, explore their limits, and identify practical uses for customers.
Bring a strong work ethic. You take initiative, prepare thoroughly, and follow through. You move quickly through ambiguity without sacrificing judgment or trust.
Look ahead. You anticipate what customers will need next and help them identify new opportunities.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their organization. The team comprises Sales, Solutions, Support, Marketing, and Partnership professionals who collaborate to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the role\n\nOur Federal Partnerships team brings advanced AI to the defense industrial base. You’ll own a portfolio of emerging defense technology accounts and lead their account and deal strategy. You’ll also work with the broader partnerships team to grow larger strategic relationships.\n\nYou’ll independently lead customer meetings and manage your assigned emerging defense technology portfolio, working with technical teams to turn customer needs into deployed capabilities. This is a demanding, hands-on role that requires initiative, persistence, and a strong sense of responsibility for getting useful AI capabilities into customers’ hands.\n\nThis role is based in Washington, DC, with up to 25% travel. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you'll:\n\n - Lead account strategy and commercial execution for your emerging defense technology portfolio, from discovery and negotiation through close and expansion.\n\n - Support the broader partnerships team on larger strategic relationships across the defense industrial base.\n\n - Work with solutions and engineering teams to move customers from AI evaluation to deployment and sustained adoption.\n\n - Maintain accurate pipeline, consumption forecasts, and clear next steps.\n\n - Build trusted executive and technical relationships, connecting AI capabilities to business and mission outcomes.\n\n - Anticipate customer needs and bring customer and market insights into product and partnership decisions.\n\n - Coordinate across OpenAI to advance deals, remove blockers, and deliver on customer commitments.\n\nWe're seeking someone with:\n\n - 8+ years of combined relevant experience across government, military service, defense technology, or PaaS/SaaS businesses, including at least 2 years in private-sector, customer-facing roles.\n\n - Military service and/or defense technology experience are valued.\n\n - Proven private-sector results, with clear examples of business or customer outcomes you personally drove.\n\n - Strong business acumen and strategic judgment, including the ability to assess opportunities, navigate stakeholders, and turn insight into action.\n\n - The ability to take initiative, set priorities, and deliver results amid the ambiguity and pace of defense technology.\n\n - Polished, clear communication and experience working directly with senior executives in government or the private sector.\n\n - Hands-on experience applying AI tools to practical problems, with the ability to explain the approach, results, and limitations. Strong understanding of APIs and workflow integration, with the ability to engage engineering teams credibly.\n\n - Initiative, urgency, and coachability, with a record of acting on feedback and following through.\n\nYou might thrive in this role if you: \n\n - Are customer-centric. You understand customers’ priorities and take ownership of helping them deploy useful capabilities quickly.\n\n - Are deeply curious about AI. You regularly test new capabilities, explore their limits, and identify practical uses for customers.\n\n - Bring a strong work ethic. You take initiative, prepare thoroughly, and follow through. You move quickly through ambiguity without sacrificing judgment or trust.\n\n - Look ahead. You anticipate what customers will need next and help them identify new opportunities.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$261K – $305K • Offers Equity","scrapeableCompensationSalarySummary":"$261K - $305K","compensationTiers":[{"id":"4da17d9f-c91a-49d2-9ecb-ccb7908c10bb","tierSummary":"$261K – $305K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"99835c9d-a5d8-4c9b-a8b8-65e1be6f12da","summary":"$261K – $305K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":261000,"maxValue":305000},{"id":"6828b64c-e967-48de-a193-dac3edc95795","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":261000,"maxValue":305000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"81864df0-ce84-44af-8aef-e05dc5660793","title":"Senior Global Security Investigator","department":"Security","team":"Security","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T20:14:03.250+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/81864df0-ce84-44af-8aef-e05dc5660793","applyUrl":"https://jobs.ashbyhq.com/openai/81864df0-ce84-44af-8aef-e05dc5660793/application","descriptionHtml":"About the Team
Security is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.
The Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.
About the Role
We are seeking a senior Global Security Investigator with a technical background to lead complex, long-running security investigations involving a full spectrum of threats – whether originating from internal employees, external threat actors, or supply chain partners. This role is about seeing the full chessboard and independently driving complex, multi-month cases across cyber, physical, and human domains.
In this role you will:
Independently conduct comprehensive security investigations from initial detection to resolution, including cases involving insiders, external actors, and supply chain and third-party risks.
Lead proactive, data-driven threat-hunting efforts that weave together disparate signals to surface undetected insider or external threats before they escalate into incidents.
Perform comprehensive technical analysis of complex hardware, software, and supplier supply chains to identify, enumerate, and mitigate risks.
Partner closely with cross-functional teams, including Human Resources, Legal, Security, and IT, and external stakeholders or law enforcement when necessary.
Collaborate with technical counterparts to enhance detections, resolve telemetry gaps, and implement new capabilities to identify security issues involving cyber, physical, and human domains.
Collect, preserve, and analyze evidence from a variety of sources, including log data, digital forensics, subject interviews, access records, threat intelligence, and open-source intelligence (OSINT), to support investigative findings.
Continuously improve investigative procedures and security controls based on investigations and lessons learned.
You might thrive in this role if you have:
Bachelor’s degree in Criminal Justice, Cybersecurity, or a related field (or equivalent experience) and 8+ years of investigative experience in counterintelligence, insider risk, forensic investigations, cybersecurity, supply chain security, or related domains.
Unimpeachable integrity, sound judgment, and the ability to handle confidential matters with discretion.
An active US security clearance, or willingness and eligibility to obtain one.
Deep specialization in geopolitical threat domains, with hands-on experience identifying, assessing, and mitigating adversarial risks through tailored countermeasures.
Expert knowledge of common security tooling, including EDR, DLP, UEBA, SIEM, SOAR and other related platforms.
Demonstrated ability to independently write complex queries, automate data workflows, and analyze structured datasets.
Excellent written and verbal communication skills, including the ability to distill complex findings into clear, actionable reports and explain technical issues to non-technical stakeholders.
Exceptional collaboration skills with the ability to work across diverse teams (HR, Legal, IT, etc.) to lead projects and investigations with minimal guidance.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSecurity is at the foundation of OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity.\n\n \n\nThe Security team protects OpenAI’s technology, people, and products. We are technical in what we build but are operational in how we do our work, and are committed to supporting all products and research at OpenAI. Our Security team tenets include: prioritizing for impact, enabling researchers, preparing for future transformative technologies, and engaging a robust security culture.\n\n \n\nAbout the Role\n\nWe are seeking a senior Global Security Investigator with a technical background to lead complex, long-running security investigations involving a full spectrum of threats – whether originating from internal employees, external threat actors, or supply chain partners. This role is about seeing the full chessboard and independently driving complex, multi-month cases across cyber, physical, and human domains.\n\n \n\nIn this role you will:\n\n - Independently conduct comprehensive security investigations from initial detection to resolution, including cases involving insiders, external actors, and supply chain and third-party risks.\n\n - Lead proactive, data-driven threat-hunting efforts that weave together disparate signals to surface undetected insider or external threats before they escalate into incidents.\n\n - Perform comprehensive technical analysis of complex hardware, software, and supplier supply chains to identify, enumerate, and mitigate risks.\n\n - Partner closely with cross-functional teams, including Human Resources, Legal, Security, and IT, and external stakeholders or law enforcement when necessary.\n\n - Collaborate with technical counterparts to enhance detections, resolve telemetry gaps, and implement new capabilities to identify security issues involving cyber, physical, and human domains.\n\n - Collect, preserve, and analyze evidence from a variety of sources, including log data, digital forensics, subject interviews, access records, threat intelligence, and open-source intelligence (OSINT), to support investigative findings.\n\n - Continuously improve investigative procedures and security controls based on investigations and lessons learned.\n\n \n\nYou might thrive in this role if you have:\n\n - Bachelor’s degree in Criminal Justice, Cybersecurity, or a related field (or equivalent experience) and 8+ years of investigative experience in counterintelligence, insider risk, forensic investigations, cybersecurity, supply chain security, or related domains.\n\n - Unimpeachable integrity, sound judgment, and the ability to handle confidential matters with discretion.\n\n - An active US security clearance, or willingness and eligibility to obtain one.\n\n - Deep specialization in geopolitical threat domains, with hands-on experience identifying, assessing, and mitigating adversarial risks through tailored countermeasures.\n\n - Expert knowledge of common security tooling, including EDR, DLP, UEBA, SIEM, SOAR and other related platforms.\n\n - Demonstrated ability to independently write complex queries, automate data workflows, and analyze structured datasets.\n\n - Excellent written and verbal communication skills, including the ability to distill complex findings into clear, actionable reports and explain technical issues to non-technical stakeholders.\n\n - Exceptional collaboration skills with the ability to work across diverse teams (HR, Legal, IT, etc.) to lead projects and investigations with minimal guidance.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230.4K – $500K • Offers Equity • Multiple Ranges","scrapeableCompensationSalarySummary":"$230.4K - $500K","compensationTiers":[{"id":"4113ecd1-fb2b-442c-bea7-95a980f92007","tierSummary":"$230.4K – $500K • Offers Equity","title":"Zone B","additionalInformation":null,"components":[{"id":"9340d02b-459d-46af-844f-6dbea6aef41e","summary":"$230.4K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230400,"maxValue":500000},{"id":"12fb11f2-1c26-408a-befd-9e673b600dd7","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]},{"id":"b3b357d0-f4aa-466e-844e-fa51fb550964","tierSummary":"$259.2K – $500K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"19ca8803-18e5-4071-9b14-1c4d76fed977","summary":"$259.2K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":259200,"maxValue":500000},{"id":"68a5caf6-5f7c-4480-9558-45dbe6fb5dbb","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]},{"id":"3289429f-778d-4ac4-b65b-38c49981d68e","tierSummary":"$288K – $500K","title":"San Francisco, Seattle, New York City or Washington DC","additionalInformation":null,"components":[{"id":"67318d7d-fbea-454d-a52c-a9a5715bc197","summary":"$288K – $500K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":288000,"maxValue":500000}]}],"summaryComponents":[{"minValue":230400,"maxValue":500000,"currencyCode":"USD","interval":"1 YEAR","compensationType":"Salary"},{"compensationType":"EquityCashValue","minValue":null,"maxValue":null,"interval":"1 YEAR"}]}},{"id":"654f8dde-2ccb-4349-aeb7-40f454f28cce","title":"User Education Lead","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T20:29:23.673+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/654f8dde-2ccb-4349-aeb7-40f454f28cce","applyUrl":"https://jobs.ashbyhq.com/openai/654f8dde-2ccb-4349-aeb7-40f454f28cce/application","descriptionHtml":"About the team
Customer Education helps people and organizations build the skills and confidence to use AI effectively. We create courses, live learning, community programs and product education that help people apply OpenAI’s products to their work.
About the role
We’re looking for a User Education Lead who is excited about what AI can make possible for people at work and wants to bring more people along on that journey.
You’ll lead education for enterprise users who are getting started with AI or need help turning early experimentation into everyday use. You’ll help people discover what’s possible, build confidence through practice and develop the judgment to use AI well.
This is a hands-on role for someone who loves both building and teaching. You’ll explore new products, work directly with learners, create practical education and test what helps people make progress. You’ll develop role-based learning and new approaches to teaching AI, then turn what works into frameworks and resources that can reach more people.
You’ll work closely with teams across Customer Education, Product and go-to-market to connect this foundational learning to the broader customer experience and help learners progress as their skills grow.
In this role, you will:
Own the education roadmap for people getting started with AI at work. Identify the skills they need, where they get stuck and the opportunities to help them make meaningful progress.
Build and deliver role-based learning. Create courses, live sessions, demonstrations and exercises grounded in the work people actually do, helping learners apply AI to useful tasks in their own roles.
Develop and test new approaches to AI education. Experiment with how concepts are explained, how practice is structured and how learners are supported. Turn what works into frameworks and resources that others can adapt and use.
Help people build lasting skills and confidence. Design learning that helps people move from a first useful experience to independent, repeat use, with clear paths into more advanced education.
Stay close to the product and the learner. Explore new capabilities firsthand, listen to customers and work with Product and customer-facing teams to keep education relevant as their needs change.
Measure and improve your work. Assess whether people are developing skills and applying what they learn, then use those insights to improve the learning experience and guide future investment.
You might thrive in this role if you:
Have built and led education programs that help people develop practical skills and change how they work.
Are an engaging teacher and clear writer who can make complex ideas accessible and exciting without oversimplifying them.
Are energized by AI’s potential for workers and curious about how to help people who are uncertain, skeptical or just getting started.
Use AI actively in your own work, test what you teach and can explain both where it helps and where human judgment matters.
Love finding better ways to teach. You listen to learners, try new approaches, learn from the results and share what works.
Can set a focused direction, build strong partnerships and deliver high-quality work as products and customer needs evolve.
Nice to have:
Experience designing learning for different professional roles or functions.
Experience creating self-serve education or resources that customers and partners can deliver themselves.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nCustomer Education helps people and organizations build the skills and confidence to use AI effectively. We create courses, live learning, community programs and product education that help people apply OpenAI’s products to their work.\n\nAbout the role\n\nWe’re looking for a User Education Lead who is excited about what AI can make possible for people at work and wants to bring more people along on that journey.\n\nYou’ll lead education for enterprise users who are getting started with AI or need help turning early experimentation into everyday use. You’ll help people discover what’s possible, build confidence through practice and develop the judgment to use AI well.\n\nThis is a hands-on role for someone who loves both building and teaching. You’ll explore new products, work directly with learners, create practical education and test what helps people make progress. You’ll develop role-based learning and new approaches to teaching AI, then turn what works into frameworks and resources that can reach more people.\n\nYou’ll work closely with teams across Customer Education, Product and go-to-market to connect this foundational learning to the broader customer experience and help learners progress as their skills grow.\n\nIn this role, you will:\n\n - Own the education roadmap for people getting started with AI at work. Identify the skills they need, where they get stuck and the opportunities to help them make meaningful progress.\n\n - Build and deliver role-based learning. Create courses, live sessions, demonstrations and exercises grounded in the work people actually do, helping learners apply AI to useful tasks in their own roles.\n\n - Develop and test new approaches to AI education. Experiment with how concepts are explained, how practice is structured and how learners are supported. Turn what works into frameworks and resources that others can adapt and use.\n\n - Help people build lasting skills and confidence. Design learning that helps people move from a first useful experience to independent, repeat use, with clear paths into more advanced education.\n\n - Stay close to the product and the learner. Explore new capabilities firsthand, listen to customers and work with Product and customer-facing teams to keep education relevant as their needs change.\n\n - Measure and improve your work. Assess whether people are developing skills and applying what they learn, then use those insights to improve the learning experience and guide future investment.\n\nYou might thrive in this role if you:\n\n - Have built and led education programs that help people develop practical skills and change how they work.\n\n - Are an engaging teacher and clear writer who can make complex ideas accessible and exciting without oversimplifying them.\n\n - Are energized by AI’s potential for workers and curious about how to help people who are uncertain, skeptical or just getting started.\n\n - Use AI actively in your own work, test what you teach and can explain both where it helps and where human judgment matters.\n\n - Love finding better ways to teach. You listen to learners, try new approaches, learn from the results and share what works.\n\n - Can set a focused direction, build strong partnerships and deliver high-quality work as products and customer needs evolve.\n\nNice to have:\n\n - Experience designing learning for different professional roles or functions.\n\n - Experience creating self-serve education or resources that customers and partners can deliver themselves.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$210K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$210K - $280K","compensationTiers":[{"id":"f281e42f-af6b-4fda-92b4-516629dadd32","tierSummary":"Estimated Annual Salary $210K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cf4e0a40-360c-45c5-a526-255c2e020770","summary":"Estimated Annual Salary $210K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":280000},{"id":"777ad33f-530c-4765-8594-bc5e386dc127","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":210000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"80ca9623-f911-45fc-b5dc-47ccfc60b395","title":"Presentation Designer, Business Marketing","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T18:49:45.012+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/80ca9623-f911-45fc-b5dc-47ccfc60b395","applyUrl":"https://jobs.ashbyhq.com/openai/80ca9623-f911-45fc-b5dc-47ccfc60b395/application","descriptionHtml":"About the team
This team is crucial in building and maintaining OpenAI's brand identity, ensuring a consistent and impactful brand presence both inside the company and to the world. We bridge product development, communications and marketing, weaving cohesive storytelling and brand representation across all touchpoints through our innovative design and strategic communication.
Communicating the advances and benefits of AGI is one of the most important works at OpenAI, and our goal is to do it beautifully, accessibly, and with transparency and authenticity. The addition of a Visual Designer specializing in presentations will strengthen our ability to tell compelling stories and explain complex concepts through visually engaging means
About the role
Develop and refine presentation designs for major OpenAI events, supporting the communication needs of leadership and sales teams.
Create and maintain a library of design systems and templates for presentations, accessible to all teams across OpenAI.
Push the boundaries of presentation design by integrating innovative, motion, and interactive elements.
Enhance our technology's explanation through intelligent, concept-driven, and aesthetically appealing visuals.
Collaborate closely with other designers and departments, ensuring a cohesive and effective visual communication strategy.
Act as a key contributor to OpenAI's mission, helping to make complex AI concepts understandable and engaging through visual storytelling.
Opportunity to work on prominent projects, influencing the representation of a leading AI research and deployment company
You Might Thrive in This Role if You
Have a Bachelor's degree in Design or a related field.
Have 8+ years of professional experience in visual design, with a focus on presentation design.
Have a strong portfolio demonstrating expertise in creating engaging and innovative presentations.
Are proficient in Keynote, Google Slides, and other relevant design software.
Have experience in developing and managing design systems and templates.
Have the ability to work collaboratively in a fast-paced and evolving environment
Work collaboratively, balancing the needs of stakeholders and simplifying complex ideas into compelling concepts.
Have a deep appreciation for aesthetics, user experience, and the ethical aspects of design in AI.
Are detail-oriented, and process driven, from concept to final output.
Can inspire and sustain a culture of excellence, partnering with producers, program managers, and product marketing managers.
Collaborate with creatives, researchers, product managers, product marketers, and engineers to serve a global audience.
Nice to Have
Skills in additional areas such as web development, motion design, or type design.
Capability to lead creative projects with a clear vision and innovative approach.
A passion for continuous learning and improvement in the field of design and visual communication.
Experience working with data & insights.
Experience collaborating with or working on a product team.
Demonstrate creative vision, purpose, and innovation.
First management experience in leading projects, small internal or external teams
Sense of humor and passion for continuous learning and improvement.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nThis team is crucial in building and maintaining OpenAI's brand identity, ensuring a consistent and impactful brand presence both inside the company and to the world. We bridge product development, communications and marketing, weaving cohesive storytelling and brand representation across all touchpoints through our innovative design and strategic communication.\n\nCommunicating the advances and benefits of AGI is one of the most important works at OpenAI, and our goal is to do it beautifully, accessibly, and with transparency and authenticity. The addition of a Visual Designer specializing in presentations will strengthen our ability to tell compelling stories and explain complex concepts through visually engaging means\n\nAbout the role\n\n - Develop and refine presentation designs for major OpenAI events, supporting the communication needs of leadership and sales teams.\n\n - Create and maintain a library of design systems and templates for presentations, accessible to all teams across OpenAI.\n\n - Push the boundaries of presentation design by integrating innovative, motion, and interactive elements.\n\n - Enhance our technology's explanation through intelligent, concept-driven, and aesthetically appealing visuals.\n\n - Collaborate closely with other designers and departments, ensuring a cohesive and effective visual communication strategy.\n\n - Act as a key contributor to OpenAI's mission, helping to make complex AI concepts understandable and engaging through visual storytelling.\n\n - Opportunity to work on prominent projects, influencing the representation of a leading AI research and deployment company\n\nYou Might Thrive in This Role if You\n\n - Have a Bachelor's degree in Design or a related field.\n\n - Have 8+ years of professional experience in visual design, with a focus on presentation design.\n\n - Have a strong portfolio demonstrating expertise in creating engaging and innovative presentations.\n\n - Are proficient in Keynote, Google Slides, and other relevant design software.\n\n - Have experience in developing and managing design systems and templates.\n\n - Have the ability to work collaboratively in a fast-paced and evolving environment\n\n - Work collaboratively, balancing the needs of stakeholders and simplifying complex ideas into compelling concepts.\n\n - Have a deep appreciation for aesthetics, user experience, and the ethical aspects of design in AI.\n\n - Are detail-oriented, and process driven, from concept to final output.\n\n - Can inspire and sustain a culture of excellence, partnering with producers, program managers, and product marketing managers.\n\n - Collaborate with creatives, researchers, product managers, product marketers, and engineers to serve a global audience.\n\nNice to Have\n\n - Skills in additional areas such as web development, motion design, or type design.\n\n - Capability to lead creative projects with a clear vision and innovative approach.\n\n - A passion for continuous learning and improvement in the field of design and visual communication.\n\n - Experience working with data & insights.\n\n - Experience collaborating with or working on a product team.\n\n - Demonstrate creative vision, purpose, and innovation.\n\n - First management experience in leading projects, small internal or external teams\n\n - Sense of humor and passion for continuous learning and improvement.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$176K – $195K • Offers Equity","scrapeableCompensationSalarySummary":"$176K - $195K","compensationTiers":[{"id":"2ac6ee72-ceb6-4420-801c-01e8c5041f91","tierSummary":"$176K – $195K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"42c7d754-323a-4103-b09a-3b4831ce0d90","summary":"$176K – $195K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":195000},{"id":"d328d998-6477-4e4c-801d-aff83f82e291","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":195000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"d769a04e-c300-454a-8c68-1c93d04a6bb6","title":"Research Program Manager, Safety Systems","department":"Research","team":"Research Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-10-30T17:06:26.464+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d769a04e-c300-454a-8c68-1c93d04a6bb6","applyUrl":"https://jobs.ashbyhq.com/openai/d769a04e-c300-454a-8c68-1c93d04a6bb6/application","descriptionHtml":"About the Team
Safety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models. We work across research, engineering, product, and policy to understand risks, develop and validate safeguards, and support responsible deployment.
Our work spans safeguards research and deployment, safety assessments, launch readiness, and trusted-access programs for advanced capabilities. We address risks including biological and cyber misuse and misalignment, with programs that strengthen safety across models and products.
About the Role
We’re hiring Research Program Managers across AI Safeguards and Frontier Risks Safety. You’ll lead programs that develop and improve the safeguards used across our models and products, or assess and mitigate risks associated with frontier capabilities, launches, and trusted-access programs.
You will partner with researchers, engineers, and other stakeholders to turn open safety questions into clear programs of work. You’ll shape technical roadmaps, coordinate execution, and use evidence to guide priorities and inform development and deployment decisions. We’re looking for people who combine strong technical judgment, experience managing complex research programs, and a commitment to AI safety.
These roles are based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Shape safety programs and technical roadmaps. Partner with research and engineering leads to define goals, milestones, dependencies, and success criteria. Prioritize intake and emerging findings, resolve blockers, and balance immediate safety needs with longer-term research and platform investments.
Drive safeguards development and deployment. Translate safety research into safeguards across models and products. Maintain an end-to-end view of safeguard coverage, effectiveness, and opportunities for improvement for one or more risk areas, and drive a roadmap that advances across launches.
Coordinate evaluations and safety assessments. Organize capability evaluations, alignment and control assessments, adversarial testing, and safeguard stress-testing, including risks from autonomous and multi-agent systems. Support embedded assessments throughout model development, internal use, and deployment.
Drive safety readiness and trusted-access programs. Coordinate safety requirements and execution across frontier model launches and deployments. Work with technical teams to define assessment scope and the evidence needed to inform safety and access decisions.
Turn findings into improvements. Triage safeguard gaps, jailbreaks, and overflagging with accountable teams. Establish owners and escalation paths, track remediation and regression testing, and turn recurring issues into research and engineering improvements.
Strengthen the evidence behind safety decisions. Support safety cases that connect claims to evaluations, safeguards, assumptions, and remaining uncertainty. Surface evidence gaps and unresolved risks, and communicate methods, results, limitations, and follow-up actions through assessment reports, system cards, and updates to decision-makers.
Build programs that scale across products. Coordinate shared tooling and feedback workflows, privacy and security requirements, and safeguard user experience and quality assurance. Help teams apply safeguards consistently across product surfaces and upcoming launches.
You might thrive in this role if you:
Have 5+ years of experience in technical safety work, owning technical programs, or related roles in fast-moving environments.
Have led complex research or technical programs involving researchers and engineers, particularly in AI, cybersecurity, biosafety, or another field where failures can have serious consequences.
Understand frontier AI safety concepts, including capability evaluations, alignment, control, monitoring, and safeguard robustness, and can engage substantively with technical teams.
Can assess what evaluation results do and do not establish, including methodological limitations, uncertainty, and the difference between model capability and real-world risk.
Can turn ambiguous questions into clear programs, make practical tradeoffs, and adjust priorities as evidence changes.
Have worked extensively across research, engineering, and product teams and can coordinate with policy and communications partners.
Exercise sound judgment when findings are concerning or incomplete, raise unresolved risks constructively, and communicate complex technical work clearly.
Are motivated to help ensure increasingly capable AI systems remain beneficial and under meaningful human control.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nSafety Systems manages the complete lifecycle of safety efforts for OpenAI’s frontier models. We work across research, engineering, product, and policy to understand risks, develop and validate safeguards, and support responsible deployment.\n\nOur work spans safeguards research and deployment, safety assessments, launch readiness, and trusted-access programs for advanced capabilities. We address risks including biological and cyber misuse and misalignment, with programs that strengthen safety across models and products.\n\nAbout the Role\n\nWe’re hiring Research Program Managers across AI Safeguards and Frontier Risks Safety. You’ll lead programs that develop and improve the safeguards used across our models and products, or assess and mitigate risks associated with frontier capabilities, launches, and trusted-access programs.\n\nYou will partner with researchers, engineers, and other stakeholders to turn open safety questions into clear programs of work. You’ll shape technical roadmaps, coordinate execution, and use evidence to guide priorities and inform development and deployment decisions. We’re looking for people who combine strong technical judgment, experience managing complex research programs, and a commitment to AI safety.\n\nThese roles are based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Shape safety programs and technical roadmaps. Partner with research and engineering leads to define goals, milestones, dependencies, and success criteria. Prioritize intake and emerging findings, resolve blockers, and balance immediate safety needs with longer-term research and platform investments.\n\n - Drive safeguards development and deployment. Translate safety research into safeguards across models and products. Maintain an end-to-end view of safeguard coverage, effectiveness, and opportunities for improvement for one or more risk areas, and drive a roadmap that advances across launches.\n\n - Coordinate evaluations and safety assessments. Organize capability evaluations, alignment and control assessments, adversarial testing, and safeguard stress-testing, including risks from autonomous and multi-agent systems. Support embedded assessments throughout model development, internal use, and deployment.\n\n - Drive safety readiness and trusted-access programs. Coordinate safety requirements and execution across frontier model launches and deployments. Work with technical teams to define assessment scope and the evidence needed to inform safety and access decisions.\n\n - Turn findings into improvements. Triage safeguard gaps, jailbreaks, and overflagging with accountable teams. Establish owners and escalation paths, track remediation and regression testing, and turn recurring issues into research and engineering improvements.\n\n - Strengthen the evidence behind safety decisions. Support safety cases that connect claims to evaluations, safeguards, assumptions, and remaining uncertainty. Surface evidence gaps and unresolved risks, and communicate methods, results, limitations, and follow-up actions through assessment reports, system cards, and updates to decision-makers.\n\n - Build programs that scale across products. Coordinate shared tooling and feedback workflows, privacy and security requirements, and safeguard user experience and quality assurance. Help teams apply safeguards consistently across product surfaces and upcoming launches.\n\nYou might thrive in this role if you:\n\n - Have 5+ years of experience in technical safety work, owning technical programs, or related roles in fast-moving environments.\n\n - Have led complex research or technical programs involving researchers and engineers, particularly in AI, cybersecurity, biosafety, or another field where failures can have serious consequences.\n\n - Understand frontier AI safety concepts, including capability evaluations, alignment, control, monitoring, and safeguard robustness, and can engage substantively with technical teams.\n\n - Can assess what evaluation results do and do not establish, including methodological limitations, uncertainty, and the difference between model capability and real-world risk.\n\n - Can turn ambiguous questions into clear programs, make practical tradeoffs, and adjust priorities as evidence changes.\n\n - Have worked extensively across research, engineering, and product teams and can coordinate with policy and communications partners.\n\n - Exercise sound judgment when findings are concerning or incomplete, raise unresolved risks constructively, and communicate complex technical work clearly.\n\n - Are motivated to help ensure increasingly capable AI systems remain beneficial and under meaningful human control.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $328K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $328K","compensationTiers":[{"id":"2bc66062-022e-402e-b834-f258306cd468","tierSummary":"$239K – $328K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a5bd2fa7-a746-49cd-94f7-b6f665481233","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8e5c1213-4c70-46b9-837c-a656f2bfd179","summary":"$239K – $328K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":328000}]}},{"id":"687d42ab-42dd-4ab7-9675-2468896746e9","title":"Lead Counsel, Commercial (Energy - Infrastructure)","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-10-30T18:34:04.296+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/687d42ab-42dd-4ab7-9675-2468896746e9","applyUrl":"https://jobs.ashbyhq.com/openai/687d42ab-42dd-4ab7-9675-2468896746e9/application","descriptionHtml":"About the Team
OpenAI’s Legal team plays a crucial role in advancing our mission by tackling innovative and fundamental legal issues in AI. The team includes professionals from diverse legal fields—technology, AI, infrastructure, privacy, IP, corporate, employment, tax, regulatory, and litigation—who collaborate closely with colleagues across the company.
If you are passionate about being an energy and infrastructure lawyer working on cutting-edge challenges, you’ll thrive here.
About the Role
We’re seeking an experienced energy lawyer to support the business on legal matters relating to the energy and power infrastructure supporting OpenAI’s fast-growing data center portfolio. This is a cross-functional role that will partner closely with energy, infrastructure development, engineering, procurement, and finance teams to advise on complex legal and regulatory issues and help structure, negotiate, and manage the transactions that secure reliable, cost-effective power for OpenAI’s long-term infrastructure ambitions.
We’re looking for an experienced energy and infrastructure lawyer who thrives in ambiguity and wants to help define the commercial playbook for power procurement and energy project development in the AI era. This role reports to the Associate General Counsel for Infrastructure.
The role’s scope and level will reflect the successful candidate’s experience and expertise.
In this role, you will:
Own legal strategy and risk management for OpenAI’s global energy procurement and power infrastructure transactions, from initial structuring through execution and ongoing implementation.
Draft, negotiate, and advise on complex power purchase agreements, energy supply and hedging arrangements, and utility service and special contracts, including related regulatory requirements and approvals.
Structure and negotiate interconnection, transmission, and utility infrastructure arrangements that align power availability with data center development and operating schedules.
Advise leadership and business leaders on legal and regulatory considerations as they develop and implement our energy and data center strategy
Support strategic partnerships involving renewable and other carbon-free generation, energy storage, and on-site or behind-the-meter power solutions for AI infrastructure.
Develop legal and regulatory frameworks for energy procurement, project development, and collaboration with utilities, independent power producers, and energy developers.
Partner with finance and operations teams to align contract terms with business and compliance requirements, including pricing, delivery and curtailment risk, credit support, and project milestones.
Collaborate with policy and regulatory colleagues on issues impacting energy transactions, utility tariffs, grid access, market participation, retail service requirements, and renewable energy attributes.
Build scalable, efficient contracting processes that support OpenAI’s energy and infrastructure development at speed while managing legal and regulatory risk.
Guide outside counsel and coordinate with real estate, construction, tax, and regulatory counsel on energy transactions and project development.
You might thrive in this role if you:
10+ years of legal experience, with substantial focus on complex commercial energy transactions.
Have a JD and license or qualification to practice in CA.
Relevant experience in-house, at a law firm, or a combination of both, advising energy companies, utilities, developers, major power customers, or infrastructure investors.
Demonstrated experience independently leading complex energy transactions, including power purchase, utility service, or interconnection agreements.
Familiarity with U.S. electricity markets, utility tariffs, and the regulatory frameworks affecting energy supply, interconnection, and transmission, including FERC, state utility commissions, and regional grid operators.
Strong commercial judgment and financial fluency in energy pricing, volume commitments, credit support, and allocation of development and operating risk.
Demonstrated ability to operate with autonomy and sound judgment in highly technical and fast-moving environments.
Exceptional communication skills, with an ability to distill complexity into actionable, business-aligned guidance and advise senior business leaders on strategic decisions.
Experience advising on cross-border energy deals and international energy regulatory frameworks is a plus.
Prior experience with data center power procurement, generation or storage development, energy project finance, joint ventures, or on-site and behind-the-meter energy projects is a strong plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Legal team plays a crucial role in advancing our mission by tackling innovative and fundamental legal issues in AI. The team includes professionals from diverse legal fields—technology, AI, infrastructure, privacy, IP, corporate, employment, tax, regulatory, and litigation—who collaborate closely with colleagues across the company.\n\n\n\nIf you are passionate about being an energy and infrastructure lawyer working on cutting-edge challenges, you’ll thrive here.\n\n\n\nAbout the Role\n\nWe’re seeking an experienced energy lawyer to support the business on legal matters relating to the energy and power infrastructure supporting OpenAI’s fast-growing data center portfolio. This is a cross-functional role that will partner closely with energy, infrastructure development, engineering, procurement, and finance teams to advise on complex legal and regulatory issues and help structure, negotiate, and manage the transactions that secure reliable, cost-effective power for OpenAI’s long-term infrastructure ambitions.\n\n\n\nWe’re looking for an experienced energy and infrastructure lawyer who thrives in ambiguity and wants to help define the commercial playbook for power procurement and energy project development in the AI era. This role reports to the Associate General Counsel for Infrastructure.\n\n\n\nThe role’s scope and level will reflect the successful candidate’s experience and expertise.\n\n\n\nIn this role, you will:\n\n - Own legal strategy and risk management for OpenAI’s global energy procurement and power infrastructure transactions, from initial structuring through execution and ongoing implementation.\n\n - Draft, negotiate, and advise on complex power purchase agreements, energy supply and hedging arrangements, and utility service and special contracts, including related regulatory requirements and approvals.\n\n - Structure and negotiate interconnection, transmission, and utility infrastructure arrangements that align power availability with data center development and operating schedules.\n\n - Advise leadership and business leaders on legal and regulatory considerations as they develop and implement our energy and data center strategy\n\n - Support strategic partnerships involving renewable and other carbon-free generation, energy storage, and on-site or behind-the-meter power solutions for AI infrastructure.\n\n - Develop legal and regulatory frameworks for energy procurement, project development, and collaboration with utilities, independent power producers, and energy developers.\n\n - Partner with finance and operations teams to align contract terms with business and compliance requirements, including pricing, delivery and curtailment risk, credit support, and project milestones.\n\n - Collaborate with policy and regulatory colleagues on issues impacting energy transactions, utility tariffs, grid access, market participation, retail service requirements, and renewable energy attributes.\n\n - Build scalable, efficient contracting processes that support OpenAI’s energy and infrastructure development at speed while managing legal and regulatory risk.\n\n - Guide outside counsel and coordinate with real estate, construction, tax, and regulatory counsel on energy transactions and project development.\n\n\n\nYou might thrive in this role if you:\n\n - 10+ years of legal experience, with substantial focus on complex commercial energy transactions.\n\n - Have a JD and license or qualification to practice in CA.\n\n - Relevant experience in-house, at a law firm, or a combination of both, advising energy companies, utilities, developers, major power customers, or infrastructure investors.\n\n - Demonstrated experience independently leading complex energy transactions, including power purchase, utility service, or interconnection agreements.\n\n - Familiarity with U.S. electricity markets, utility tariffs, and the regulatory frameworks affecting energy supply, interconnection, and transmission, including FERC, state utility commissions, and regional grid operators.\n\n - Strong commercial judgment and financial fluency in energy pricing, volume commitments, credit support, and allocation of development and operating risk.\n\n - Demonstrated ability to operate with autonomy and sound judgment in highly technical and fast-moving environments.\n\n - Exceptional communication skills, with an ability to distill complexity into actionable, business-aligned guidance and advise senior business leaders on strategic decisions.\n\n - Experience advising on cross-border energy deals and international energy regulatory frameworks is a plus.\n\n - Prior experience with data center power procurement, generation or storage development, energy project finance, joint ventures, or on-site and behind-the-meter energy projects is a strong plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$330K – $423K • Offers Equity","scrapeableCompensationSalarySummary":"$330K - $423K","compensationTiers":[{"id":"a8ba2dac-da0f-41ad-9f7a-3361ba10095e","tierSummary":"$330K – $423K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e3afe8e1-6bb6-4c58-af6f-b345200dbda3","summary":"$330K – $423K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":423000},{"id":"e4245894-ed32-4c55-968c-7a508df5f39f","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":423000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"65dd3a22-32f8-4559-875a-bbb923664c87","title":"Product Growth","department":"Applied AI","team":"Applied AI","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-10-30T18:57:24.116+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/65dd3a22-32f8-4559-875a-bbb923664c87","applyUrl":"https://jobs.ashbyhq.com/openai/65dd3a22-32f8-4559-875a-bbb923664c87/application","descriptionHtml":"About the Team
The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We work across the full funnel, from acquisition and activation to retention and monetization, through product experiments, in-product improvements, performance marketing, creative development, and AI-powered workflows.
The International Growth team works with regional leaders in priority markets to identify the user needs and product gaps that matter most for adoption, usage, and monetization. We turn country priorities into product roadmaps and growth plans, then partner with engineering, research, design, data science, marketing, finance, policy, and partnerships to test and ship improvements.
We combine product strategy, product experimentation, with hands-on growth operations. We account for local behavior, competition, and product experience while building shared capabilities such as segmentation, lifecycle journeys, and experimentation systems. We measure what ships, adapt it to the market, and scale approaches that work across markets.
About the Role
We’re looking for a hands-on Product Growth generalist with an international focus to help people get lasting value from ChatGPT across markets, use cases and product experiences. You’ll partner with international and central teams to understand user needs, identify growth opportunities and turn them into measurable improvements across acquisition, activation, engagement, retention and monetization.
You’ll combine strong analytics and experimentation with product intuition, design judgment and a deep understanding of users and local markets. You’ll use AI-native automation and agentic tools to accelerate research, analysis, prototyping and execution. This role requires systems thinking and the ability to move across diverse experiences, improving both individual funnels and end-to-end workflows as products, user behavior and market needs evolve.
You’ll be responsible for:
Partner with product, eng, and design to turn insights into intuitive experiences and prototypes, improving how users discover value, complete tasks and return.
Diagnose and optimize funnel performance using user research, event-level behavior, cohort analysis, and competitive insight. Identify drop-offs and high-value segments, distinguish local needs from shared product friction, and prioritize interventions.
Build and use agentic workflows to automate research, analysis, prototyping and experiment operations, with clear quality checks and human judgment where needed.
Connect acquisition and marketing insights to product journeys; partner with regional marketers and channel specialists on tests that improve qualified acquisition and activation.
Own a rigorous experimentation program across onboarding, activation, repeat usage, re-engagement, paid conversion, and expansion. Partner with Engineering and Data Science on hypotheses, instrumentation, A/B tests and holdouts, readouts, and staged rollouts, with clear success metrics and guardrails.
Build and execute a focused international growth roadmap, including in-product upsell, cross-sell, targeting, onboarding, activation/adoption, expansion, and monetization related experiences. Identify the use cases, onboarding barriers, product entry points, and upgrade moments that can improve adoption and sustained customer value.
Partner with Data Science and Engineering to develop, deploy, and improve classifiers and propensity models for segmentation, targeting, and personalized in-product journeys. Evaluate predictive quality and use controlled experiments to establish incremental activation, conversion, or expansion impact.
Own measurement across activation, retention, paid conversion, upsell, cross-sell, and revenue. Separate incremental impact from market mix, seasonality, or cannibalization, and use the results to decide what to scale, adapt, or stop.
Run a clear operating cadence with regional and central partners, surfacing international experimentation results, trade-offs, dependencies, and decisions without requiring formal ownership of every team involved.
Build repeatable growth primitives, such as segmentation, lifecycle journeys, referral and expansion triggers, and experimentation tooling, that can be reused across segments and markets. Use AI-native workflows to accelerate research, prototyping, and iteration.
We’re looking for someone with:
Experience across product growth, growth strategy and operations, data science, experimentation, and growth design systems, with hands-on ownership of product experiments and measurable outcomes in a fast-moving technology company.
A user-first track record of translating research and behavior into product priorities, then working with technical teams to ship improvements.
Deep expertise in funnel optimization and experimentation, including instrumentation, A/B testing, statistical power, holdouts, segmentation, cohort analysis, and interpreting incremental impact. A track record of turning experiment results into sustained product improvements.
The ability to work across product and marketing levers, connecting audience and acquisition insights to activation, retention, and monetization.
Analytical fluency in funnel modeling and growth economics, including incrementality, LTV, CAC, and payback; the ability to move between strategic prioritization and hands-on execution.
Practical experience applying classifiers and propensity models to growth problems with Data Science and Engineering, including choosing useful signals, evaluating model quality, and testing the impact of targeted interventions.
Ideally, experience scaling and continuously optimizing growth initiatives within Engineering and Data Science pods, from shared prioritization and implementation through experimentation and rollout.
Experience adapting products or growth programs across markets, with sound judgment about language, local behavior, business needs, and what should remain consistent globally.
Experience optimizing self-serve funnels and in-product upsell, cross-sell, or expansion journeys, or strong evidence of applying comparable growth expertise to a new customer segment/goal
The ability to influence central and regional teams, work independently through ambiguity, and carry an initiative from diagnosis through execution and evaluation.
Workplace & Location
San Francisco or New York City based.
Travel as needed for key cross-functional sprints and regional collaboration.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Growth team drives user and revenue growth across ChatGPT’s consumer and business segments worldwide. We work across the full funnel, from acquisition and activation to retention and monetization, through product experiments, in-product improvements, performance marketing, creative development, and AI-powered workflows.\n\n\n\nThe International Growth team works with regional leaders in priority markets to identify the user needs and product gaps that matter most for adoption, usage, and monetization. We turn country priorities into product roadmaps and growth plans, then partner with engineering, research, design, data science, marketing, finance, policy, and partnerships to test and ship improvements.\n\n\n\nWe combine product strategy, product experimentation, with hands-on growth operations. We account for local behavior, competition, and product experience while building shared capabilities such as segmentation, lifecycle journeys, and experimentation systems. We measure what ships, adapt it to the market, and scale approaches that work across markets.\n\n\n\nAbout the Role\n\nWe’re looking for a hands-on Product Growth generalist with an international focus to help people get lasting value from ChatGPT across markets, use cases and product experiences. You’ll partner with international and central teams to understand user needs, identify growth opportunities and turn them into measurable improvements across acquisition, activation, engagement, retention and monetization.\n\n\n\nYou’ll combine strong analytics and experimentation with product intuition, design judgment and a deep understanding of users and local markets. You’ll use AI-native automation and agentic tools to accelerate research, analysis, prototyping and execution. This role requires systems thinking and the ability to move across diverse experiences, improving both individual funnels and end-to-end workflows as products, user behavior and market needs evolve.\n\n\n\nYou’ll be responsible for:\n\n - Partner with product, eng, and design to turn insights into intuitive experiences and prototypes, improving how users discover value, complete tasks and return.\n\n - Diagnose and optimize funnel performance using user research, event-level behavior, cohort analysis, and competitive insight. Identify drop-offs and high-value segments, distinguish local needs from shared product friction, and prioritize interventions.\n\n - Build and use agentic workflows to automate research, analysis, prototyping and experiment operations, with clear quality checks and human judgment where needed.\n\n - Connect acquisition and marketing insights to product journeys; partner with regional marketers and channel specialists on tests that improve qualified acquisition and activation.\n\n - Own a rigorous experimentation program across onboarding, activation, repeat usage, re-engagement, paid conversion, and expansion. Partner with Engineering and Data Science on hypotheses, instrumentation, A/B tests and holdouts, readouts, and staged rollouts, with clear success metrics and guardrails.\n\n - Build and execute a focused international growth roadmap, including in-product upsell, cross-sell, targeting, onboarding, activation/adoption, expansion, and monetization related experiences. Identify the use cases, onboarding barriers, product entry points, and upgrade moments that can improve adoption and sustained customer value.\n\n - Partner with Data Science and Engineering to develop, deploy, and improve classifiers and propensity models for segmentation, targeting, and personalized in-product journeys. Evaluate predictive quality and use controlled experiments to establish incremental activation, conversion, or expansion impact.\n\n - Own measurement across activation, retention, paid conversion, upsell, cross-sell, and revenue. Separate incremental impact from market mix, seasonality, or cannibalization, and use the results to decide what to scale, adapt, or stop.\n\n - Run a clear operating cadence with regional and central partners, surfacing international experimentation results, trade-offs, dependencies, and decisions without requiring formal ownership of every team involved.\n\n - Build repeatable growth primitives, such as segmentation, lifecycle journeys, referral and expansion triggers, and experimentation tooling, that can be reused across segments and markets. Use AI-native workflows to accelerate research, prototyping, and iteration.\n\n\n\nWe’re looking for someone with:\n\n - Experience across product growth, growth strategy and operations, data science, experimentation, and growth design systems, with hands-on ownership of product experiments and measurable outcomes in a fast-moving technology company.\n\n - A user-first track record of translating research and behavior into product priorities, then working with technical teams to ship improvements.\n\n - Deep expertise in funnel optimization and experimentation, including instrumentation, A/B testing, statistical power, holdouts, segmentation, cohort analysis, and interpreting incremental impact. A track record of turning experiment results into sustained product improvements.\n\n - The ability to work across product and marketing levers, connecting audience and acquisition insights to activation, retention, and monetization.\n\n - Analytical fluency in funnel modeling and growth economics, including incrementality, LTV, CAC, and payback; the ability to move between strategic prioritization and hands-on execution.\n\n - Practical experience applying classifiers and propensity models to growth problems with Data Science and Engineering, including choosing useful signals, evaluating model quality, and testing the impact of targeted interventions.\n\n - Ideally, experience scaling and continuously optimizing growth initiatives within Engineering and Data Science pods, from shared prioritization and implementation through experimentation and rollout.\n\n - Experience adapting products or growth programs across markets, with sound judgment about language, local behavior, business needs, and what should remain consistent globally.\n\n - Experience optimizing self-serve funnels and in-product upsell, cross-sell, or expansion journeys, or strong evidence of applying comparable growth expertise to a new customer segment/goal\n\n - The ability to influence central and regional teams, work independently through ambiguity, and carry an initiative from diagnosis through execution and evaluation.\n\n\n\nWorkplace & Location\n\n - San Francisco or New York City based.\n\n - Travel as needed for key cross-functional sprints and regional collaboration.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $325K","compensationTiers":[{"id":"0f12f4ff-0dd2-49a7-ae25-63d43c56865f","tierSummary":"$239K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"fdfb37dc-e3ad-4e2a-8753-ab2d97d2408b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"d7cd1b52-b611-425f-a918-601dc6232cc5","summary":"$239K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":325000}]}},{"id":"f363932f-2820-4056-9786-14cb697f4a93","title":"Engineering Manager, API Multicloud","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-03T18:29:36.470+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f363932f-2820-4056-9786-14cb697f4a93","applyUrl":"https://jobs.ashbyhq.com/openai/f363932f-2820-4056-9786-14cb697f4a93/application","descriptionHtml":"About the Team
API Multicloud partners with cloud service providers (CSPs) to bring OpenAI’s frontier models and APIs into the cloud environments where developers and enterprises already build. We own the API end to end across CSP platforms, from API integration and request routing through inference execution, capacity management, and day-to-day operations. Our mission is to make these capabilities available broadly and safely while preserving the reliability and developer experience customers expect from OpenAI.
Delivering that experience requires work across the stack: adapting API services and cloud-native integrations, bringing up model-serving environments, validating new releases, and operating the systems that connect customer requests to available capacity. We work directly with CSP engineering teams and partner closely with OpenAI’s inference, API, infrastructure, security, and Safety Systems teams. Together, we turn new model capabilities and partner requirements into dependable production services, with attention to performance, operational readiness, and efficient use of compute.
Our work contributes to OpenAI’s AWS partnership, including the launch of Daybreak Red and Daybreak Blue on Amazon Bedrock — and OpenAI’s newly announced Google Cloud partnership will bring our frontier models and Codex agentic workflows to Google Cloud’s Model Garden. These efforts let customers use OpenAI capabilities within the cloud infrastructure, security controls, and workflows they already rely on.
About the Role
We’re looking for an experienced Engineering Manager to lead the team responsible for building and operating OpenAI’s API across major cloud service providers. You’ll lead a team of engineers focused on establishing scalable, reliable, and efficient cloud deployment platforms that bring OpenAI’s frontier models to customers across multiple cloud environments.
In this role, you'll own the technical direction, execution, and operational excellence of the API Multicloud platform. You'll guide your team through complex infrastructure challenges, including deploying model-serving environments, scaling capacity, optimizing performance and utilization, and building reusable systems that enable OpenAI to expand across CSP platforms. You'll balance long-term architectural investments with the urgency of delivering new model capabilities and partner integrations.
You'll work closely with engineering leaders across inference, API, infrastructure, security, and Safety Systems, while building strong technical partnerships with CSP engineering teams. Your team will play a critical role in determining how quickly OpenAI can bring new models to market, how reliably those models operate, and how efficiently we scale our infrastructure across cloud providers.
You'll also be responsible for building and developing a high-performing engineering team, setting clear technical priorities, and fostering a culture of ownership, collaboration, and operational excellence.
In this role, you will:
Lead, mentor, and grow a high-performing engineering team responsible for building and operating OpenAI's API infrastructure across multiple cloud providers.
Define the technical vision, strategy, and roadmap for API Multicloud, ensuring the platform is scalable, reliable, and efficient.
Drive the architecture and execution of complex distributed systems that support API routing, model serving, and cloud infrastructure across CSP environments.
Partner closely with inference, API, infrastructure, security, and CSP engineering teams to launch new models, expand platform capabilities, and deliver reliable production services.
Own the reliability, performance, and operational excellence of the platform, driving improvements in capacity planning, infrastructure efficiency, and deployment processes.
Recruit and develop exceptional engineering talent, fostering a culture of technical excellence, ownership, and continuous improvement.
Set clear priorities, navigate ambiguity, and drive cross-functional execution while balancing near-term business needs with long-term technical investments.
You might thrive in this role if you have:
Experience leading, building, and developing high-performing engineering teams responsible for large-scale cloud infrastructure, distributed systems, or platform engineering.
Strong technical background in distributed systems and cloud infrastructure, with the ability to drive architectural decisions and provide technical guidance to senior engineers.
Experience building and operating production infrastructure on major cloud platforms such as AWS, Google Cloud, or Azure.
Proven track record of leading complex, cross-functional engineering initiatives from architecture through production launch and ongoing operations.
Strong understanding of scalability, reliability, performance optimization, and infrastructure efficiency in large-scale production environments.
Demonstrated ability to hire, mentor, and develop engineering talent while fostering a culture of technical excellence, ownership, and execution.
Strong communication and collaboration skills, with experience influencing technical direction across engineering teams and external partners.
Experience with AI infrastructure, inference systems, or model serving is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nAPI Multicloud partners with cloud service providers (CSPs) to bring OpenAI’s frontier models and APIs into the cloud environments where developers and enterprises already build. We own the API end to end across CSP platforms, from API integration and request routing through inference execution, capacity management, and day-to-day operations. Our mission is to make these capabilities available broadly and safely while preserving the reliability and developer experience customers expect from OpenAI.\n\nDelivering that experience requires work across the stack: adapting API services and cloud-native integrations, bringing up model-serving environments, validating new releases, and operating the systems that connect customer requests to available capacity. We work directly with CSP engineering teams and partner closely with OpenAI’s inference, API, infrastructure, security, and Safety Systems teams. Together, we turn new model capabilities and partner requirements into dependable production services, with attention to performance, operational readiness, and efficient use of compute.\n\nOur work contributes to OpenAI’s AWS partnership https://openai.com/index/openai-on-aws/, including the launch of Daybreak Red and Daybreak Blue on Amazon Bedrock https://aws.amazon.com/about-aws/whats-new/2026/08/openai-daybreak-red-and-blue-on-amazon-bedrock/ — and OpenAI’s newly announced Google Cloud partnership https://openai.com/index/openai-models-google-cloud/ will bring our frontier models and Codex agentic workflows to Google Cloud’s Model Garden. These efforts let customers use OpenAI capabilities within the cloud infrastructure, security controls, and workflows they already rely on.\n\nAbout the Role\n\nWe’re looking for an experienced Engineering Manager to lead the team responsible for building and operating OpenAI’s API across major cloud service providers. You’ll lead a team of engineers focused on establishing scalable, reliable, and efficient cloud deployment platforms that bring OpenAI’s frontier models to customers across multiple cloud environments.\n\nIn this role, you'll own the technical direction, execution, and operational excellence of the API Multicloud platform. You'll guide your team through complex infrastructure challenges, including deploying model-serving environments, scaling capacity, optimizing performance and utilization, and building reusable systems that enable OpenAI to expand across CSP platforms. You'll balance long-term architectural investments with the urgency of delivering new model capabilities and partner integrations.\n\nYou'll work closely with engineering leaders across inference, API, infrastructure, security, and Safety Systems, while building strong technical partnerships with CSP engineering teams. Your team will play a critical role in determining how quickly OpenAI can bring new models to market, how reliably those models operate, and how efficiently we scale our infrastructure across cloud providers.\n\nYou'll also be responsible for building and developing a high-performing engineering team, setting clear technical priorities, and fostering a culture of ownership, collaboration, and operational excellence.\n\nIn this role, you will:\n\n - Lead, mentor, and grow a high-performing engineering team responsible for building and operating OpenAI's API infrastructure across multiple cloud providers.\n\n - Define the technical vision, strategy, and roadmap for API Multicloud, ensuring the platform is scalable, reliable, and efficient.\n\n - Drive the architecture and execution of complex distributed systems that support API routing, model serving, and cloud infrastructure across CSP environments.\n\n - Partner closely with inference, API, infrastructure, security, and CSP engineering teams to launch new models, expand platform capabilities, and deliver reliable production services.\n\n - Own the reliability, performance, and operational excellence of the platform, driving improvements in capacity planning, infrastructure efficiency, and deployment processes.\n\n - Recruit and develop exceptional engineering talent, fostering a culture of technical excellence, ownership, and continuous improvement.\n\n - Set clear priorities, navigate ambiguity, and drive cross-functional execution while balancing near-term business needs with long-term technical investments.\n\nYou might thrive in this role if you have:\n\n - Experience leading, building, and developing high-performing engineering teams responsible for large-scale cloud infrastructure, distributed systems, or platform engineering.\n\n - Strong technical background in distributed systems and cloud infrastructure, with the ability to drive architectural decisions and provide technical guidance to senior engineers.\n\n - Experience building and operating production infrastructure on major cloud platforms such as AWS, Google Cloud, or Azure.\n\n - Proven track record of leading complex, cross-functional engineering initiatives from architecture through production launch and ongoing operations.\n\n - Strong understanding of scalability, reliability, performance optimization, and infrastructure efficiency in large-scale production environments.\n\n - Demonstrated ability to hire, mentor, and develop engineering talent while fostering a culture of technical excellence, ownership, and execution.\n\n - Strong communication and collaboration skills, with experience influencing technical direction across engineering teams and external partners.\n\n - Experience with AI infrastructure, inference systems, or model serving is a plus.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$325K – $405K • Offers Equity","scrapeableCompensationSalarySummary":"$325K - $405K","compensationTiers":[{"id":"4962e35b-c643-4da0-a734-a0c667778264","tierSummary":"$325K – $405K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"66b46fc7-5f87-40a0-bda0-fadaaedc8815","summary":"$325K – $405K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":325000,"maxValue":405000},{"id":"85569e24-7852-4755-8c24-0ee0cffe6266","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":325000,"maxValue":405000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"4f2d9849-ad00-48d5-a22f-0cb943723999","title":"EDA Cloud & Developer Infrastructure Engineer","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-03T02:37:14.184+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/4f2d9849-ad00-48d5-a22f-0cb943723999","applyUrl":"https://jobs.ashbyhq.com/openai/4f2d9849-ad00-48d5-a22f-0cb943723999/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, our custom silicon program, the team works across silicon architecture, RTL design, verification, physical design, systems software, and infrastructure to deliver highly performant, efficient, and scalable hardware solutions.
The Silicon & Systems team brings together hardware and software engineers to co-design and build the next generation of AI infrastructure. We operate at the intersection of silicon, systems, and software, tackling complex technical challenges across the full hardware development lifecycle, from early architecture and design through validation, deployment, and production.
About the Role
We’re looking for an Infrastructure Software Engineer to build and scale the infrastructure and developer workflows that power OpenAI’s custom silicon development. You’ll work closely with engineering teams across design verification, physical design, emulation, formal verification, and systems software to develop reliable, automated, and efficient workflows that accelerate hardware development.
In this role, you'll own and improve the cloud infrastructure, high-performance computing (HPC) environments, CI/CD pipelines, regression systems, and data platforms that support our silicon engineering teams. You'll translate complex hardware development requirements into scalable infrastructure solutions, reducing manual overhead, improving reliability, and enabling engineers to iterate faster.
This is a highly collaborative, hands-on role with opportunities to drive improvements across the entire hardware development lifecycle. We're looking for engineers who bring deep expertise in one or more infrastructure domains, strong software engineering fundamentals, and an interest in expanding their impact across the broader platform.
In this role, you will:
Build developer tools and workflows: Partner with hardware engineering teams to understand their development processes, identify bottlenecks, and build tooling, services, and APIs that automate workflows and accelerate engineering productivity.
Develop and scale regression infrastructure: Design, implement, and operate large-scale regression systems spanning job scheduling, execution, results collection, triage, and reporting, with a focus on performance, reliability, and reproducibility.
Own CI/CD infrastructure: Build and maintain automated pipelines for infrastructure, developer tooling, and cluster configurations, enabling safe deployments, testing, and continuous improvement.
Scale cloud and HPC environments: Design, provision, and operate cloud infrastructure and high-performance compute clusters, optimizing scheduling, capacity, reliability, and cost efficiency to support demanding silicon development workloads.
Build data infrastructure and observability: Develop data pipelines, databases, and monitoring systems that provide visibility into regression results, infrastructure health, resource utilization, and engineering efficiency.
Drive platform reliability and operational excellence: Troubleshoot complex infrastructure issues, improve monitoring and alerting, automate recovery processes, and build systems that are resilient, maintainable, and scalable.
Collaborate across hardware and software teams: Work directly with engineers across RTL, verification, physical design, emulation, and software to continuously improve the infrastructure supporting OpenAI's silicon development.
You might thrive in this role if you:
Have strong software engineering fundamentals, with proficiency in Python or a similar programming language and experience building reliable automation, tools, or infrastructure services.
Bring deep technical expertise in at least one area of infrastructure engineering, such as Linux/HPC environments, cloud infrastructure, CI/CD systems, storage, networking, or EDA development workflows.
Have experience designing, deploying, and operating cloud infrastructure, preferably Azure, with familiarity in infrastructure-as-code tools such as Terraform or Bicep.
Have strong Linux systems knowledge, including processes, filesystems, networking, permissions, performance troubleshooting, and system administration.
Have experience building and maintaining CI/CD pipelines using tools such as Jenkins, Buildkite, GitHub Actions, or similar platforms.
Are comfortable debugging complex distributed infrastructure problems, identifying root causes, and implementing durable solutions.
Enjoy working closely with engineering teams to understand technical requirements and translate them into scalable, practical infrastructure solutions.
Take ownership of systems end to end, from initial design and implementation through deployment, monitoring, and ongoing operational improvements.
Bring strong technical judgment, clear communication, and a collaborative approach to solving ambiguous engineering challenges.
Are curious about hardware development and excited to expand your technical expertise across infrastructure, silicon design workflows, and developer productivity.
Bonus Qualifications
Experience supporting ASIC or semiconductor development environments, including EDA workflows, design verification, physical design, emulation, or formal verification.
Experience operating large-scale HPC clusters or workload schedulers such as Slurm.
Familiarity with compute farms, regression frameworks, build systems, and hardware development toolchains.
Experience with enterprise identity and authentication systems, such as Entra ID, OpenLDAP, FreeIPA, or SSSD.
Experience designing and operating relational databases such as PostgreSQL or MySQL, including schema design, migrations, query optimization, and backups.
Familiarity with distributed systems components, including message queues, caching layers, artifact storage, and backend services.
Experience with high-performance storage systems, data movement optimization, or large-scale compute infrastructure.
Experience managing EDA license servers, license utilization, or other shared infrastructure resources in hardware development environments.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, our custom silicon program, the team works across silicon architecture, RTL design, verification, physical design, systems software, and infrastructure to deliver highly performant, efficient, and scalable hardware solutions.\n\nThe Silicon & Systems team brings together hardware and software engineers to co-design and build the next generation of AI infrastructure. We operate at the intersection of silicon, systems, and software, tackling complex technical challenges across the full hardware development lifecycle, from early architecture and design through validation, deployment, and production.\n\nAbout the Role\n\nWe’re looking for an Infrastructure Software Engineer to build and scale the infrastructure and developer workflows that power OpenAI’s custom silicon development. You’ll work closely with engineering teams across design verification, physical design, emulation, formal verification, and systems software to develop reliable, automated, and efficient workflows that accelerate hardware development.\n\nIn this role, you'll own and improve the cloud infrastructure, high-performance computing (HPC) environments, CI/CD pipelines, regression systems, and data platforms that support our silicon engineering teams. You'll translate complex hardware development requirements into scalable infrastructure solutions, reducing manual overhead, improving reliability, and enabling engineers to iterate faster.\n\nThis is a highly collaborative, hands-on role with opportunities to drive improvements across the entire hardware development lifecycle. We're looking for engineers who bring deep expertise in one or more infrastructure domains, strong software engineering fundamentals, and an interest in expanding their impact across the broader platform.\n\nIn this role, you will:\n\n - Build developer tools and workflows: Partner with hardware engineering teams to understand their development processes, identify bottlenecks, and build tooling, services, and APIs that automate workflows and accelerate engineering productivity.\n\n - Develop and scale regression infrastructure: Design, implement, and operate large-scale regression systems spanning job scheduling, execution, results collection, triage, and reporting, with a focus on performance, reliability, and reproducibility.\n\n - Own CI/CD infrastructure: Build and maintain automated pipelines for infrastructure, developer tooling, and cluster configurations, enabling safe deployments, testing, and continuous improvement.\n\n - Scale cloud and HPC environments: Design, provision, and operate cloud infrastructure and high-performance compute clusters, optimizing scheduling, capacity, reliability, and cost efficiency to support demanding silicon development workloads.\n\n - Build data infrastructure and observability: Develop data pipelines, databases, and monitoring systems that provide visibility into regression results, infrastructure health, resource utilization, and engineering efficiency.\n\n - Drive platform reliability and operational excellence: Troubleshoot complex infrastructure issues, improve monitoring and alerting, automate recovery processes, and build systems that are resilient, maintainable, and scalable.\n\n - Collaborate across hardware and software teams: Work directly with engineers across RTL, verification, physical design, emulation, and software to continuously improve the infrastructure supporting OpenAI's silicon development.\n\nYou might thrive in this role if you:\n\n - Have strong software engineering fundamentals, with proficiency in Python or a similar programming language and experience building reliable automation, tools, or infrastructure services.\n\n - Bring deep technical expertise in at least one area of infrastructure engineering, such as Linux/HPC environments, cloud infrastructure, CI/CD systems, storage, networking, or EDA development workflows.\n\n - Have experience designing, deploying, and operating cloud infrastructure, preferably Azure, with familiarity in infrastructure-as-code tools such as Terraform or Bicep.\n\n - Have strong Linux systems knowledge, including processes, filesystems, networking, permissions, performance troubleshooting, and system administration.\n\n - Have experience building and maintaining CI/CD pipelines using tools such as Jenkins, Buildkite, GitHub Actions, or similar platforms.\n\n - Are comfortable debugging complex distributed infrastructure problems, identifying root causes, and implementing durable solutions.\n\n - Enjoy working closely with engineering teams to understand technical requirements and translate them into scalable, practical infrastructure solutions.\n\n - Take ownership of systems end to end, from initial design and implementation through deployment, monitoring, and ongoing operational improvements.\n\n - Bring strong technical judgment, clear communication, and a collaborative approach to solving ambiguous engineering challenges.\n\n - Are curious about hardware development and excited to expand your technical expertise across infrastructure, silicon design workflows, and developer productivity.\n\nBonus Qualifications\n\n - Experience supporting ASIC or semiconductor development environments, including EDA workflows, design verification, physical design, emulation, or formal verification.\n\n - Experience operating large-scale HPC clusters or workload schedulers such as Slurm.\n\n - Familiarity with compute farms, regression frameworks, build systems, and hardware development toolchains.\n\n - Experience with enterprise identity and authentication systems, such as Entra ID, OpenLDAP, FreeIPA, or SSSD.\n\n - Experience designing and operating relational databases such as PostgreSQL or MySQL, including schema design, migrations, query optimization, and backups.\n\n - Familiarity with distributed systems components, including message queues, caching layers, artifact storage, and backend services.\n\n - Experience with high-performance storage systems, data movement optimization, or large-scale compute infrastructure.\n\n - Experience managing EDA license servers, license utilization, or other shared infrastructure resources in hardware development environments.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $485K","compensationTiers":[{"id":"d2221026-3128-4b6c-8a5b-21f406e665a5","tierSummary":"$287K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a00cd682-9128-4f24-af99-4bf957c6d6b7","summary":"$287K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":485000},{"id":"8194abb6-750b-43cb-98bf-f78a78a23069","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":485000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"45a0886d-a60d-4d5a-9afa-785a75042044","title":"Sales and Partnerships","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Brussels - Remote","address":{"postalAddress":{"addressRegion":"Brussels-Capital","addressCountry":"Belgium","addressLocality":"Brussels"}}},{"location":"Madrid, Spain","address":{"postalAddress":{"addressRegion":"Community of Madrid","addressCountry":"Spain","addressLocality":"Madrid"}}},{"location":"Berlin, Germany","address":{"postalAddress":{"addressRegion":"Berlin","addressCountry":"Germany","addressLocality":"Berlin"}}},{"location":"Zurich, Switzerland","address":{"postalAddress":{"postalCode":"8002","streetAddress":"The Elegant (HeadsQuarter) 3rd floor Beethovenstrasse 48","addressCountry":"Switzerland","addressLocality":"Zurich"}}},{"location":"Amsterdam, NL","address":{"postalAddress":{"addressRegion":"North Holland","addressCountry":"Netherlands","addressLocality":"Amsterdam"}}},{"location":"Germany - Remote","address":{"postalAddress":{"addressCountry":"Germany"}}},{"location":"Munich, Germany","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}}},{"location":"Dublin, Ireland","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}}},{"location":"Stockholm, Sweden","address":{"postalAddress":{"addressRegion":"Stockholm County","addressCountry":"Sweden","addressLocality":"Stockholm"}}},{"location":"Abu Dhabi, UAE","address":{"postalAddress":{}}},{"location":"UAE - Remote","address":{"postalAddress":{"addressCountry":"United Arab Emirates"}}},{"location":"Paris, France","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}}}],"publishedAt":"2026-11-02T18:40:19.997+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/45a0886d-a60d-4d5a-9afa-785a75042044","applyUrl":"https://jobs.ashbyhq.com/openai/45a0886d-a60d-4d5a-9afa-785a75042044/application","descriptionHtml":"About the Role
Help organizations turn AI into meaningful business results.
OpenAI’s Sales teams work directly with customers to identify valuable uses of our technology. Our Partnerships teams work with technology and services partners to develop joint business plans, bring solutions to market, and help more customers adopt AI.
This is a talent pool for GTM Sales and Partnerships professionals across customer segments and industries. Whether you build customer relationships, develop alliances, or grow partner ecosystems, you can apply without choosing a specific team or opening. You do not need experience in both sales and partnerships.
In this role, you will:
Depending on the opportunity, your work may include:
Developing account or partner strategies, building pipeline, and advancing commercial opportunities from discovery through negotiation and execution.
Building trusted relationships with customers, partners, executives, and technical teams, and translating their priorities into a clear business case for AI.
Creating joint business plans and coordinating co-selling, partner enablement, and delivery with internal teams and external partners.
Supporting customer deployment, adoption, and growth, and tracking forecasts, commercial performance, or partner outcomes relevant to your role.
Bringing customer, partner, and market insights back to Product, Research, and the wider GTM organization.
You might thrive in this role if you:
Have experience in Sales, Partnerships, business development, or a related commercial role, with evidence of customer or partner impact.
Can build trust across organizations, navigate complex relationships, and communicate credibly with executives and technical teams.
Bring sound commercial judgment, turn strategy into practical plans, and stay close to execution and measurable outcomes.
Are curious about AI, learn quickly, and take ownership in a fast-changing environment.
Share your resume and the kinds of opportunities that interest you. Our recruiting team reviews this pool to identify potential matches and may contact you to explore where your background could fit.
Note: *This is a general expression of interest rather than a specific vacancy, and we may not be able to respond to every application.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nHelp organizations turn AI into meaningful business results. \nOpenAI’s Sales teams work directly with customers to identify valuable uses of our technology. Our Partnerships teams work with technology and services partners to develop joint business plans, bring solutions to market, and help more customers adopt AI.\n\n\n\nThis is a talent pool for GTM Sales and Partnerships professionals across customer segments and industries. Whether you build customer relationships, develop alliances, or grow partner ecosystems, you can apply without choosing a specific team or opening. You do not need experience in both sales and partnerships.\n\n\n\n\nIn this role, you will:\n\nDepending on the opportunity, your work may include:\n\n - Developing account or partner strategies, building pipeline, and advancing commercial opportunities from discovery through negotiation and execution.\n\n - Building trusted relationships with customers, partners, executives, and technical teams, and translating their priorities into a clear business case for AI.\n\n - Creating joint business plans and coordinating co-selling, partner enablement, and delivery with internal teams and external partners.\n\n - Supporting customer deployment, adoption, and growth, and tracking forecasts, commercial performance, or partner outcomes relevant to your role.\n\n - Bringing customer, partner, and market insights back to Product, Research, and the wider GTM organization.\n \n\nYou might thrive in this role if you:\n\n - Have experience in Sales, Partnerships, business development, or a related commercial role, with evidence of customer or partner impact.\n\n - Can build trust across organizations, navigate complex relationships, and communicate credibly with executives and technical teams.\n\n - Bring sound commercial judgment, turn strategy into practical plans, and stay close to execution and measurable outcomes.\n\n - Are curious about AI, learn quickly, and take ownership in a fast-changing environment.\n\n\nShare your resume and the kinds of opportunities that interest you. Our recruiting team reviews this pool to identify potential matches and may contact you to explore where your background could fit. \nNote: *This is a general expression of interest rather than a specific vacancy, and we may not be able to respond to every application.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"50053f7b-c154-45af-b497-3298c826a15f","title":"Account Director, Startups | New Business","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-02T19:30:27.064+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/50053f7b-c154-45af-b497-3298c826a15f","applyUrl":"https://jobs.ashbyhq.com/openai/50053f7b-c154-45af-b497-3298c826a15f/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
OpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.
We believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth.
This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models.
This role is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.
Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process.
Own a consumption revenue target.
Manage consumption revenue forecasts.
Analyze key account metrics to create reports and provide insights to internal and external stakeholders.
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.
Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.
Closely monitor the industry landscape and startup landscape and contribute to corporate strategies.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
Qualifications
6+ years selling platform-as-a-service, cloud, or other API products.
Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.
Supporting the growth and product development of fast-growing, high-performance companies.
Working directly with C-level executives and startup founders.
Communicating technical concepts to customers and internal stakeholders.
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOpenAI is seeking a highly motivated and experienced Account Director to join our Startups Go To Market team. You will play a critical role in owning relationships with top startup customers and supporting them in building successfully on the OpenAI platform.\n\nWe believe that many of the most disruptive and category-defining AI applications will be created by startups. The Startup Go To Market team’s mission is to help startups harness the power of AI models to drive these advances. You will support startups building effectively with OpenAI’s APIs, and provide access to OpenAI teams and expertise to support their growth.\n\nThis role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a set of strategically important startup customers, as well as working across the OpenAI organization to help these startups accelerate their progress and be successful using our models. You’ll work cross-functionality with product, research, engineering, support, and solutions architecture to help customers get the most out of our models.\n\nThis role is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Manage a portfolio of startups accounts, developing and executing strategies for a comprehensive account plan.\n\n - Partner with solutions architects to drive successful technical engagements with startups, accelerating their product development process.\n\n - Own a consumption revenue target.\n\n - Manage consumption revenue forecasts.\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders.\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering.\n\n - Serve as an advocate for improving the startup experience building with OpenAI, synthesizing product feedback from insights captured from our work with startups.\n\n - Closely monitor the industry landscape and startup landscape and contribute to corporate strategies.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nQualifications\n\n - 6+ years selling platform-as-a-service, cloud, or other API products.\n\n - Experience working in or around the startup ecosystem, preferably as either a founder of a startup, an employee of a startup, or someone who worked with startup customers.\n\n - Supporting the growth and product development of fast-growing, high-performance companies.\n\n - Working directly with C-level executives and startup founders.\n\n - Communicating technical concepts to customers and internal stakeholders.\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$324K – $360K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$324K - $360K","compensationTiers":[{"id":"2df52b12-3180-474f-803a-422739921e28","tierSummary":"$324K – $360K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"2c3395dd-9e9b-4955-9ebc-da2fc26a1452","summary":"$324K – $360K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":324000,"maxValue":360000},{"id":"2f3c3b9a-fc60-464a-b239-8a369febdc81","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"0d4e42b5-c8df-4baa-bf4e-24faa9cebe36","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":324000,"maxValue":360000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"b3c1b5a9-a8fe-49df-849b-d4a06a47562c","title":"Technical Success - EMEA","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"Madrid, Spain","address":{"postalAddress":{"addressRegion":"Community of Madrid","addressCountry":"Spain","addressLocality":"Madrid"}}},{"location":"Munich, Germany","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}}},{"location":"Dublin, Ireland","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}}},{"location":"Abu Dhabi, UAE","address":{"postalAddress":{}}},{"location":"Paris, France","address":{"postalAddress":{"addressRegion":"Île-de-France","addressCountry":"France","addressLocality":"Paris"}}}],"publishedAt":"2026-11-02T20:04:22.295+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b3c1b5a9-a8fe-49df-849b-d4a06a47562c","applyUrl":"https://jobs.ashbyhq.com/openai/b3c1b5a9-a8fe-49df-849b-d4a06a47562c/application","descriptionHtml":"About the Role
Help customers put AI to work. Our technical customer-facing teams connect business goals with practical solutions, helping organizations evaluate, build, deploy, and adopt OpenAI technology.
We welcome technical pre-sales and post-sales professionals, whatever your current title or team. If your work combines technical expertise with helping customers evaluate, implement, or adopt technology, we would like to hear from you. You do not need to decide which role is the right fit before applying.
In this role, you will:
Depending on the opportunity and your strengths, your work may include:
Work with customers to understand their goals, identify useful AI applications, and define measurable outcomes.
Design technical approaches across architecture, integrations, data, security, governance, and evaluation.
Build demonstrations, prototypes, or production solutions, and helping customers navigate technical trade-offs.
Support deployment and adoption through technical guidance, workshops, enablement, and delivery coordination.
Partner with Sales, Product, Research, Engineering, and other customer-facing teams to resolve challenges and turn customer feedback into better products and practices.
You might thrive in this role if you:
Have helped customers evaluate, implement, or adopt complex technology and can connect technical work to business outcomes.
Bring a strong technical foundation in areas such as software, APIs, cloud infrastructure, data, or AI systems.
Can explain technical concepts clearly, build trust with different audiences, and work through ambiguous problems.
Learn quickly, collaborate across disciplines, and care about the safe and effective use of AI.
We value different kinds of technical depth. Engineering-focused opportunities may call for substantial hands-on coding, integration, debugging, and production delivery. Other opportunities emphasize architecture, technical strategy, customer enablement, or delivery leadership. You do not need to cover every area listed here.
How the Talent Pool Works
Tell us about your technical strengths, customer-facing work, and the kinds of problems you enjoy solving. Our recruiting team reviews this pool to identify potential matches across relevant teams and may contact you to explore a suitable opportunity. This is a general expression of interest rather than a specific vacancy, and we may not be able to respond to every application.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nHelp customers put AI to work. Our technical customer-facing teams connect business goals with practical solutions, helping organizations evaluate, build, deploy, and adopt OpenAI technology.\n\nWe welcome technical pre-sales and post-sales professionals, whatever your current title or team. If your work combines technical expertise with helping customers evaluate, implement, or adopt technology, we would like to hear from you. You do not need to decide which role is the right fit before applying.\n\n\n\nIn this role, you will:\n\nDepending on the opportunity and your strengths, your work may include:\n\n - Work with customers to understand their goals, identify useful AI applications, and define measurable outcomes.\n\n - Design technical approaches across architecture, integrations, data, security, governance, and evaluation.\n\n - Build demonstrations, prototypes, or production solutions, and helping customers navigate technical trade-offs.\n\n - Support deployment and adoption through technical guidance, workshops, enablement, and delivery coordination.\n\n - Partner with Sales, Product, Research, Engineering, and other customer-facing teams to resolve challenges and turn customer feedback into better products and practices.\n\n\n\nYou might thrive in this role if you:\n\n - Have helped customers evaluate, implement, or adopt complex technology and can connect technical work to business outcomes.\n\n - Bring a strong technical foundation in areas such as software, APIs, cloud infrastructure, data, or AI systems.\n\n - Can explain technical concepts clearly, build trust with different audiences, and work through ambiguous problems.\n\n - Learn quickly, collaborate across disciplines, and care about the safe and effective use of AI.\n\n\n\nWe value different kinds of technical depth. Engineering-focused opportunities may call for substantial hands-on coding, integration, debugging, and production delivery. Other opportunities emphasize architecture, technical strategy, customer enablement, or delivery leadership. You do not need to cover every area listed here.\n\n\n\nHow the Talent Pool Works\n\nTell us about your technical strengths, customer-facing work, and the kinds of problems you enjoy solving. Our recruiting team reviews this pool to identify potential matches across relevant teams and may contact you to explore a suitable opportunity. This is a general expression of interest rather than a specific vacancy, and we may not be able to respond to every application.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e74c8ec3-3317-4fea-bb66-703dc2d55a51","title":"Senior Counsel, Trademark","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-02T22:45:34.134+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e74c8ec3-3317-4fea-bb66-703dc2d55a51","applyUrl":"https://jobs.ashbyhq.com/openai/e74c8ec3-3317-4fea-bb66-703dc2d55a51/application","descriptionHtml":"About the Team
OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises legal professionals from diverse fields, including technology, privacy, IP, corporate, cybersecurity, employment, tax, regulatory, and litigation.
About the Role
We’re growing our IP team and seek an experienced attorney to lead OpenAI’s global trademark litigation and disputes strategy, and oversee our broader trademark and brand protection practice. You will lead complex, high-stakes trademark litigation and enforcement matters around the world, develop strategies to protect OpenAI’s brands in a rapidly evolving technological landscape, and provide practical, business-oriented advice on novel trademark and brand-related issues. This role is highly cross-functional across OpenAI, including work across our Legal, Communications, Global Affairs, Marketing, Product and Executive teams
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead global trademark litigation and disputes, including complex infringement, unfair competition, dilution, and other brand-related litigation, from initial assessment through resolution.
Develop and execute global trademark litigation and enforcement strategies, including managing outside counsel, directing litigation strategy, assessing risk, and advising senior leadership on significant disputes.
Lead and develop OpenAI’s trademark team, overseeing attorneys and legal professionals responsible for trademark clearance, prosecution, portfolio management, enforcement, dispute resolution, brand protection, and marketing counseling.
Stay current on relevant laws, regulations, and industry trends, and provide updates and legal guidance to company leadership and stakeholders.
Build scalable processes and frameworks for trademark risk assessment, enforcement prioritization, outside counsel management, and cross-functional decision-making.
Provide clear, practical, and strategic advice to senior leadership, balancing legal risks, commercial priorities, reputational considerations, and long-term brand protection.
You might thrive in this role if you:
Have 10+ years of leading complex trademark litigation and disputes, including significant responsibility for litigation strategy, case management, and resolution, including substantial experience at technology companies and law firms.
Have personally developed and executed strategies for complex, high-stakes trademark litigation and disputes, leading matters from initial assessment through resolution, including direct engagement with opposing counsel and other key stakeholders.
Have experience developing and executing global trademark portfolio strategies, including clearance, prosecution, enforcement, and brand protection, aligned with business priorities and growth.
Communicate complex legal and business issues clearly, exercise sound judgment in navigating legal uncertainty, and provide practical, strategic recommendations under pressure.
Work effectively with cross-functional teams, legal operations, outside counsel, and senior stakeholders while managing multiple urgent matters.
Bring intellectual curiosity, sound judgment, a strong sense of ownership, and a willingness to challenge assumptions respectfully and learn from feedback.
Have a JD and a license or qualification to practice in California.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work as a technology lawyer, this team is for you. The team comprises legal professionals from diverse fields, including technology, privacy, IP, corporate, cybersecurity, employment, tax, regulatory, and litigation.\n\n\n\nAbout the Role\n\nWe’re growing our IP team and seek an experienced attorney to lead OpenAI’s global trademark litigation and disputes strategy, and oversee our broader trademark and brand protection practice. You will lead complex, high-stakes trademark litigation and enforcement matters around the world, develop strategies to protect OpenAI’s brands in a rapidly evolving technological landscape, and provide practical, business-oriented advice on novel trademark and brand-related issues. This role is highly cross-functional across OpenAI, including work across our Legal, Communications, Global Affairs, Marketing, Product and Executive teams\n\n\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Lead global trademark litigation and disputes, including complex infringement, unfair competition, dilution, and other brand-related litigation, from initial assessment through resolution.\n\n - Develop and execute global trademark litigation and enforcement strategies, including managing outside counsel, directing litigation strategy, assessing risk, and advising senior leadership on significant disputes.\n\n - Lead and develop OpenAI’s trademark team, overseeing attorneys and legal professionals responsible for trademark clearance, prosecution, portfolio management, enforcement, dispute resolution, brand protection, and marketing counseling.\n\n - Stay current on relevant laws, regulations, and industry trends, and provide updates and legal guidance to company leadership and stakeholders.\n\n - Build scalable processes and frameworks for trademark risk assessment, enforcement prioritization, outside counsel management, and cross-functional decision-making.\n\n - Provide clear, practical, and strategic advice to senior leadership, balancing legal risks, commercial priorities, reputational considerations, and long-term brand protection.\n\n\n\nYou might thrive in this role if you:\n\n - Have 10+ years of leading complex trademark litigation and disputes, including significant responsibility for litigation strategy, case management, and resolution, including substantial experience at technology companies and law firms.\n\n - Have personally developed and executed strategies for complex, high-stakes trademark litigation and disputes, leading matters from initial assessment through resolution, including direct engagement with opposing counsel and other key stakeholders.\n\n - Have experience developing and executing global trademark portfolio strategies, including clearance, prosecution, enforcement, and brand protection, aligned with business priorities and growth.\n\n - Communicate complex legal and business issues clearly, exercise sound judgment in navigating legal uncertainty, and provide practical, strategic recommendations under pressure.\n\n - Work effectively with cross-functional teams, legal operations, outside counsel, and senior stakeholders while managing multiple urgent matters.\n\n - Bring intellectual curiosity, sound judgment, a strong sense of ownership, and a willingness to challenge assumptions respectfully and learn from feedback.\n\n - Have a JD and a license or qualification to practice in California.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$330K – $366K • Offers Equity","scrapeableCompensationSalarySummary":"$330K - $366K","compensationTiers":[{"id":"d59ecdf4-f633-4f64-a659-cf420ffe4824","tierSummary":"$330K – $366K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"8e84b961-0225-477b-a520-e0918119b81a","summary":"$330K – $366K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":366000},{"id":"61d4e406-cab5-40e2-995a-2f58d7c7cfa1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":330000,"maxValue":366000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5c7a8915-07dd-4e8c-861a-5b0c647f17a2","title":"Sales Manager, ANZ | Large Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"Sydney, Australia","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-04T18:22:21.778+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Australia","addressCountry":"Australia","addressLocality":"Sydney"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5c7a8915-07dd-4e8c-861a-5b0c647f17a2","applyUrl":"https://jobs.ashbyhq.com/openai/5c7a8915-07dd-4e8c-861a-5b0c647f17a2/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This leadership role will be responsible for driving and implementing the overall sales strategy for our large enterprise segment, recruiting and leading a team of sales professionals, and achieving successful deployments with our customers.
The ideal candidate will possess significant sales leadership experience and a comprehensive understanding of AI technologies. This leader will have the capability to adapt to a complex and fast-changing technology environment. Responsibilities will include customer acquisition, account management, owning executive relationships, and more.
This individual will also need to be a proven leader who can effectively collaborate cross-functionally with product, marketing, developer relations, operations, and core GTM teams, while guiding and mentoring a sales team towards achieving business objectives.
This role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Lead a team of sellers.
Partner with solutions to build and execute complex customer programs and projects.
Manage consumption revenue forecasts.
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.
Support the recruitment and onboarding of other teammates.
Support the development of company culture.
Qualifications
10+ years leading Enterprise Sales teams.
Selling platform-as-a-service and/or software-as-a-service at a product-led growth company.
Familiarity with the Financial Services industry in ANZ.
Designing and executing complex deal strategies.
Supporting the growth of fast-growing, high-performance companies.
Leading high-visibility customer events (CAB, conferences, product launches, etc.).
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.
Reporting on customer success activities.
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their internal productivity and AI strategy. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion for or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This leadership role will be responsible for driving and implementing the overall sales strategy for our large enterprise segment, recruiting and leading a team of sales professionals, and achieving successful deployments with our customers.\n\nThe ideal candidate will possess significant sales leadership experience and a comprehensive understanding of AI technologies. This leader will have the capability to adapt to a complex and fast-changing technology environment. Responsibilities will include customer acquisition, account management, owning executive relationships, and more.\n\nThis individual will also need to be a proven leader who can effectively collaborate cross-functionally with product, marketing, developer relations, operations, and core GTM teams, while guiding and mentoring a sales team towards achieving business objectives.\n\nThis role is based in Sydney, Australia. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you will:\n\n - Lead a team of sellers.\n\n - Partner with solutions to build and execute complex customer programs and projects.\n\n - Manage consumption revenue forecasts.\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies.\n\n - Support the recruitment and onboarding of other teammates.\n\n - Support the development of company culture.\n\nQualifications\n\n - 10+ years leading Enterprise Sales teams.\n\n - Selling platform-as-a-service and/or software-as-a-service at a product-led growth company.\n\n - Familiarity with the Financial Services industry in ANZ.\n\n - Designing and executing complex deal strategies.\n\n - Supporting the growth of fast-growing, high-performance companies.\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.).\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence.\n\n - Reporting on customer success activities.\n\nYou might thrive in this role if you:\n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their internal productivity and AI strategy. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion for or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.\n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e586578c-2489-4214-92c4-d9639339fe59","title":"Account Director, Mid-Market Enterprise","department":"Go To Market","team":"Sales","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-03T21:31:35.783+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e586578c-2489-4214-92c4-d9639339fe59","applyUrl":"https://jobs.ashbyhq.com/openai/e586578c-2489-4214-92c4-d9639339fe59/application","descriptionHtml":"About the Team
OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.
You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you'll:
Manage a portfolio of accounts, developing and executing strategies for a comprehensive account plan
Lead our prospects’ journeys from consideration to successful deployment
Partner with solutions and research engineering to build and execute complex customer programs and projects
Own a consumption revenue target
Manage consumption revenue forecasts
Analyze key account metrics to create reports and provide insights to internal and external stakeholders
Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies
Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering
Support the recruitment and onboarding of other teammates
Support the development of company culture
We're seeking someone with experience including:
9+ years selling platform-as-a-service and/or software-as-a-service
Designing and executing complex deal strategies
Supporting the growth of fast-growing, high-performance companies
Working directly with c-level executives
Communicating technical concepts to customers and internal stakeholders
Leading high-visibility customer events (CAB, conferences, product launches, etc.)
Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence
You might thrive in this role if you:
Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.
Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.
Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision.
Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.
Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.\n\nIn pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.\n\nAbout the Role\n\nOur Sales team has a unique mission to help customers understand the deep impact that highly capable AI models can bring to their business and users. This role is a mixture of technical understanding, vision, partnership, and value-driven strategy.\n\nYou’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\nIn this role, you'll:\n\n - Manage a portfolio of accounts, developing and executing strategies for a comprehensive account plan\n\n - Lead our prospects’ journeys from consideration to successful deployment\n\n - Partner with solutions and research engineering to build and execute complex customer programs and projects\n\n - Own a consumption revenue target\n\n - Manage consumption revenue forecasts\n\n - Analyze key account metrics to create reports and provide insights to internal and external stakeholders\n\n - Closely monitor the industry landscape (people, competitors, partners, etc.) to contribute to product roadmap and other corporate strategies\n\n - Collaborate with solutions, marketing, communications, business operations, people operations, finance, product management, and engineering\n\n - Support the recruitment and onboarding of other teammates\n\n - Support the development of company culture\n\nWe're seeking someone with experience including:\n\n - 9+ years selling platform-as-a-service and/or software-as-a-service\n\n - Designing and executing complex deal strategies\n\n - Supporting the growth of fast-growing, high-performance companies\n\n - Working directly with c-level executives\n\n - Communicating technical concepts to customers and internal stakeholders\n\n - Leading high-visibility customer events (CAB, conferences, product launches, etc.)\n\n - Gathering, distilling, and processing complex market (industry, competitor, customer, prospect) intelligence\n\n You might thrive in this role if you: \n\n - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor.\n\n - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future.\n\n - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. \n\n - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions.\n\n - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$365K • Offers Equity • Offers Commission","scrapeableCompensationSalarySummary":"$365K","compensationTiers":[{"id":"eb2ed23c-c835-401b-9ddb-9045841859e3","tierSummary":"$365K • Offers Equity • Offers Commission","title":null,"additionalInformation":null,"components":[{"id":"f0e7d30d-824d-4e22-aadb-18bca97665a1","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"ac71a03b-079f-446c-8629-135b3bc94139","summary":"Offers Commission","compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"91f6e7d8-dc88-40b0-9698-e43d6d3d84c1","summary":"$365K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":365000,"maxValue":365000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Commission","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":365000,"maxValue":365000}]}},{"id":"b6736e0a-db0b-428f-ad14-448353a92243","title":"Cyber AI Partner Director","department":"Go To Market","team":"Partnerships","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-11-03T18:53:52.542+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/b6736e0a-db0b-428f-ad14-448353a92243","applyUrl":"https://jobs.ashbyhq.com/openai/b6736e0a-db0b-428f-ad14-448353a92243/application","descriptionHtml":"About the Role
You’ll help shape how OpenAI cybersecurity partners bring frontier AI to defenders across the Americas. Working with partner executives and security practitioners, you’ll turn customer needs into joint opportunities, successful deployments, and repeatable offerings. This role combines executive partnership leadership with direct responsibility for growing the business in a rapidly developing market.
This is a hands-on partner sales role spanning global system integrators (GSIs), managed security service providers (MSSPs), hyperscalers, security independent software vendors (ISVs), and value-added resellers (VARs). You’ll develop partner capabilities for your assigned territory or portfolio and work alongside partner sellers and OpenAI account teams to sell joint solutions and expand customer adoption.
In this role, you will:
Own commercial results. Grow revenue through partner relationships. Build qualified pipeline, progress opportunities, and support sustained customer use and expansion. Maintain accurate opportunity records and a disciplined forecast.
Build partner plans and practices. Work with partner executives and technical teams to turn customer demand into joint business plans and commercially viable cybersecurity offerings. Help partners establish the service economics, practitioner capacity, and delivery quality needed to build a repeatable business.
Lead joint customer sales. Work with partner sellers and OpenAI account teams from discovery and customer business cases through evaluation, procurement, and close. Coordinate co-sell, marketplace, and channel activity, address buying and delivery barriers, and help customers move into deployment.
Develop partner champions. Build trusted relationships with executive sponsors, security practice leaders, technical champions, and field sellers. Equip them to explain the customer value, identify opportunities, and sell and deliver supported AI-enabled security solutions.
Turn cyber and AI use cases into credible offers. Explore how AI can support customer needs in areas such as vulnerability assessment, application security, and remediation. Work with specialists to validate capabilities, security outcomes, and delivery readiness before making commitments.
Improve execution with evidence. Use what you learn from customer evaluations and deployments to improve offerings. Bring recurring needs and practical lessons to OpenAI’s product, technical, and go-to-market teams.
You’ll own the partner business plan and commercial execution for your assigned territory or portfolio, working closely with OpenAI account teams, alliance leaders, and technical specialists. Together, you’ll develop customer opportunities, establish realistic delivery plans, and help partners support successful adoption.
You might thrive in this role if you have:
A record of delivering revenue through enterprise partner sales, alliances, or business development in cybersecurity, cloud, or AI, including personally progressing complex customer opportunities.
Strong partner business acumen and experience building repeatable offerings. You understand how services firms, managed security providers, cloud providers, security software companies, and resellers invest, make money, and mobilize their sellers and practitioners.
Credibility with enterprise security buyers and practitioners. You can explain how AI capabilities fit into security workflows, recognize the importance of tools, context, and permissions, and involve technical specialists to validate customer commitments.
Experience helping enterprise customers adopt a new product while its market was still forming.
The ability to earn trust with partner executives and champions while working effectively with account teams, alliance leaders, technical teams, Product, and Marketing.
Strong account planning, opportunity management, and forecasting skills, with the judgment and persistence to build a business in a developing market.
Deeper familiarity with how a model and its harness work together, including how the surrounding software supplies tools and context and enforces permissions.
What success looks like:
Revenue growth supported by qualified pipeline, healthy conversion, and accurate forecasting.
Active partner champions and commercially viable practices and offerings that generate repeatable customer opportunities.
Customer deployments that progress to sustained use, expansion, and demonstrable security outcomes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Role\n\nYou’ll help shape how OpenAI cybersecurity partners bring frontier AI to defenders across the Americas. Working with partner executives and security practitioners, you’ll turn customer needs into joint opportunities, successful deployments, and repeatable offerings. This role combines executive partnership leadership with direct responsibility for growing the business in a rapidly developing market.\n\nThis is a hands-on partner sales role spanning global system integrators (GSIs), managed security service providers (MSSPs), hyperscalers, security independent software vendors (ISVs), and value-added resellers (VARs). You’ll develop partner capabilities for your assigned territory or portfolio and work alongside partner sellers and OpenAI account teams to sell joint solutions and expand customer adoption.\n\nIn this role, you will:\n\n - Own commercial results. Grow revenue through partner relationships. Build qualified pipeline, progress opportunities, and support sustained customer use and expansion. Maintain accurate opportunity records and a disciplined forecast.\n\n - Build partner plans and practices. Work with partner executives and technical teams to turn customer demand into joint business plans and commercially viable cybersecurity offerings. Help partners establish the service economics, practitioner capacity, and delivery quality needed to build a repeatable business.\n\n - Lead joint customer sales. Work with partner sellers and OpenAI account teams from discovery and customer business cases through evaluation, procurement, and close. Coordinate co-sell, marketplace, and channel activity, address buying and delivery barriers, and help customers move into deployment.\n\n - Develop partner champions. Build trusted relationships with executive sponsors, security practice leaders, technical champions, and field sellers. Equip them to explain the customer value, identify opportunities, and sell and deliver supported AI-enabled security solutions.\n\n - Turn cyber and AI use cases into credible offers. Explore how AI can support customer needs in areas such as vulnerability assessment, application security, and remediation. Work with specialists to validate capabilities, security outcomes, and delivery readiness before making commitments.\n\n - Improve execution with evidence. Use what you learn from customer evaluations and deployments to improve offerings. Bring recurring needs and practical lessons to OpenAI’s product, technical, and go-to-market teams.\n\nYou’ll own the partner business plan and commercial execution for your assigned territory or portfolio, working closely with OpenAI account teams, alliance leaders, and technical specialists. Together, you’ll develop customer opportunities, establish realistic delivery plans, and help partners support successful adoption.\n\nYou might thrive in this role if you have:\n\n - A record of delivering revenue through enterprise partner sales, alliances, or business development in cybersecurity, cloud, or AI, including personally progressing complex customer opportunities.\n\n - Strong partner business acumen and experience building repeatable offerings. You understand how services firms, managed security providers, cloud providers, security software companies, and resellers invest, make money, and mobilize their sellers and practitioners.\n\n - Credibility with enterprise security buyers and practitioners. You can explain how AI capabilities fit into security workflows, recognize the importance of tools, context, and permissions, and involve technical specialists to validate customer commitments.\n\n - Experience helping enterprise customers adopt a new product while its market was still forming.\n\n - The ability to earn trust with partner executives and champions while working effectively with account teams, alliance leaders, technical teams, Product, and Marketing.\n\n - Strong account planning, opportunity management, and forecasting skills, with the judgment and persistence to build a business in a developing market.\n\n - Deeper familiarity with how a model and its harness work together, including how the surrounding software supplies tools and context and enforces permissions.\n\nWhat success looks like:\n\n - Revenue growth supported by qualified pipeline, healthy conversion, and accurate forecasting.\n\n - Active partner champions and commercially viable practices and offerings that generate repeatable customer opportunities.\n\n - Customer deployments that progress to sustained use, expansion, and demonstrable security outcomes.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$297K – $420K • Offers Equity","scrapeableCompensationSalarySummary":"$297K - $420K","compensationTiers":[{"id":"bd6c2199-4398-4305-9a71-269e90aadd38","tierSummary":"$297K – $420K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"0dc99da4-ee79-45d9-8164-c5f7e17859ad","summary":"$297K – $420K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":297000,"maxValue":420000},{"id":"e1b9aa3e-0637-4217-aedd-c859637d0bfc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":297000,"maxValue":420000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"67c8b37d-f856-4edf-adb7-1a5b0d07f6b3","title":"ML Silicon Performance Lead","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-03T21:00:36.483+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/67c8b37d-f856-4edf-adb7-1a5b0d07f6b3","applyUrl":"https://jobs.ashbyhq.com/openai/67c8b37d-f856-4edf-adb7-1a5b0d07f6b3/application","descriptionHtml":"OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
We’re looking for an ML Silicon Performance Lead to drive hardware/software co-design for our silicon architecture. You will work across models, kernels, compilers, and silicon to shape how ML workloads map to hardware—and how the hardware should evolve to support them. Your work will connect model and workload requirements with compute, memory, and specialized acceleration capabilities to maximize performance, efficiency, and scalability across current and future generations of AI silicon.
You’ll partner closely with ML research, compiler, and silicon architecture teams to jointly develop software approaches and hardware capabilities. From kernel mapping and quantization to new data structures and specialized IP, you’ll evaluate hardware and software tradeoffs to improve performance, efficiency, and utilization across large-scale AI workloads. Through performance modeling, simulation, and hands-on optimization, you’ll guide architectural decisions and validate improvements on representative workloads.
Drive hardware/software co-design across ML research, compiler, and silicon teams, jointly shaping kernel implementations and hardware capabilities to meet workload performance and efficiency goals.
Partner with ML research to translate model and workload needs into kernel performance targets and compute, memory capacity, and bandwidth requirements, feeding hardware constraints and opportunities back into model and algorithm choices.
Map and optimize ML kernels for architecture, using insights from data movement, memory hierarchy, and execution efficiency to guide both software improvements and hardware design.
Co-design support for new data structures and quantization formats across kernels, compilers, and silicon, balancing model quality, numerical behavior, performance, power, and implementation cost.
Define and help develop specialized acceleration IP, working with compiler and silicon partners to determine the right division of functionality across software, instructions, and dedicated hardware.
Drive ML performance modeling and simulation with the compiler team to compare hardware/software design options, expose bottlenecks, and quantify end-to-end benefits on representative workloads.
Partner with the Silicon Architecture lead and silicon team to specify and validate new IP, using kernel and simulation results to refine requirements and prioritize architectural improvements.
Have deep experience with ML accelerator architecture and how compute resources, memory systems, and data movement shape workload performance.
Can translate model-level behavior into concrete kernel requirements and hardware design decisions.
Have built or used accelerator performance models and simulators, and know how to validate their assumptions and interpret their limitations.
Have hands-on experience optimizing ML kernels, including identifying bottlenecks and improving utilization, locality, and execution efficiency.
Understand quantization and numerical formats, including their implications for model quality, memory bandwidth, compute efficiency, and hardware support.
Have experience with hardware/software co-design and can reason about whether a capability belongs in a kernel, compiler, instruction set, or dedicated hardware.
Work effectively across research, compiler, and silicon teams, bringing clarity to ambiguous requirements and building alignment through technical evidence.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM:\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\n\nABOUT THE ROLE:\n\nWe’re looking for an ML Silicon Performance Lead to drive hardware/software co-design for our silicon architecture. You will work across models, kernels, compilers, and silicon to shape how ML workloads map to hardware—and how the hardware should evolve to support them. Your work will connect model and workload requirements with compute, memory, and specialized acceleration capabilities to maximize performance, efficiency, and scalability across current and future generations of AI silicon.\n\nYou’ll partner closely with ML research, compiler, and silicon architecture teams to jointly develop software approaches and hardware capabilities. From kernel mapping and quantization to new data structures and specialized IP, you’ll evaluate hardware and software tradeoffs to improve performance, efficiency, and utilization across large-scale AI workloads. Through performance modeling, simulation, and hands-on optimization, you’ll guide architectural decisions and validate improvements on representative workloads.\n\n\nIN THIS ROLE, YOU WILL:\n\n - Drive hardware/software co-design across ML research, compiler, and silicon teams, jointly shaping kernel implementations and hardware capabilities to meet workload performance and efficiency goals.\n\n - Partner with ML research to translate model and workload needs into kernel performance targets and compute, memory capacity, and bandwidth requirements, feeding hardware constraints and opportunities back into model and algorithm choices.\n\n - Map and optimize ML kernels for architecture, using insights from data movement, memory hierarchy, and execution efficiency to guide both software improvements and hardware design.\n\n - Co-design support for new data structures and quantization formats across kernels, compilers, and silicon, balancing model quality, numerical behavior, performance, power, and implementation cost.\n\n - Define and help develop specialized acceleration IP, working with compiler and silicon partners to determine the right division of functionality across software, instructions, and dedicated hardware.\n\n - Drive ML performance modeling and simulation with the compiler team to compare hardware/software design options, expose bottlenecks, and quantify end-to-end benefits on representative workloads.\n\n - Partner with the Silicon Architecture lead and silicon team to specify and validate new IP, using kernel and simulation results to refine requirements and prioritize architectural improvements.\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have deep experience with ML accelerator architecture and how compute resources, memory systems, and data movement shape workload performance.\n\n - Can translate model-level behavior into concrete kernel requirements and hardware design decisions.\n\n - Have built or used accelerator performance models and simulators, and know how to validate their assumptions and interpret their limitations.\n\n - Have hands-on experience optimizing ML kernels, including identifying bottlenecks and improving utilization, locality, and execution efficiency.\n\n - Understand quantization and numerical formats, including their implications for model quality, memory bandwidth, compute efficiency, and hardware support.\n\n - Have experience with hardware/software co-design and can reason about whether a capability belongs in a kernel, compiler, instruction set, or dedicated hardware.\n\n - Work effectively across research, compiler, and silicon teams, bringing clarity to ambiguous requirements and building alignment through technical evidence.\n\n\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $485K","compensationTiers":[{"id":"0c31e812-dddf-4725-a0c7-3dfb7bf778e6","tierSummary":"$287K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b95e6380-cefc-4acc-9a32-c59958906eca","summary":"$287K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":485000},{"id":"9fd39ad0-d7a1-4f74-bba5-94040e9ece93","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":485000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"bfecbfa0-6573-4c00-8215-50e271f411bc","title":"Accounting Lead, Hardware","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-03T04:37:57.353+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bfecbfa0-6573-4c00-8215-50e271f411bc","applyUrl":"https://jobs.ashbyhq.com/openai/bfecbfa0-6573-4c00-8215-50e271f411bc/application","descriptionHtml":"OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission to ensure that artificial general intelligence benefits all of humanity.
The Controllership team delivers the financial truth that powers OpenAI’s growth. By translating operational activity into accurate, timely, and decision-grade financial data, we enable leadership to scale the business with confidence. Our commitment to rigorous controls and best-in-class systems ensures financial integrity as OpenAI grows.
We are seeking a strategic and execution-oriented Accounting Lead, Hardware to build and scale inventory accounting capabilities across consumer hardware and robotics businesses. This role partners closely with Finance, Supply Chain, Manufacturing Operations, Technical Accounting, Strategic Finance, and Systems teams to establish scalable inventory and supply chain accounting processes and reporting infrastructure supporting rapid growth and product launches.
The ideal candidate brings strong accounting fundamentals, sound judgment, and a track record of building scalable processes in complex, evolving businesses. Inventory, cost accounting, or supply chain experience is preferred, and accounting experience supporting hardware, infrastructure, data centers, or other capital-intensive operations is also valuable. We welcome strong accounting professionals from other backgrounds who have demonstrated the ability to quickly learn unfamiliar business models and accounting topics and take ownership of new areas. This person should thrive in ambiguity, combine strategic thinking with hands-on execution, and communicate effectively with cross-functional partners and senior leadership.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Lead inventory and supply chain accounting across consumer hardware and robotics programs, including inventory valuation, supply chain/sourcing arrangements, manufacturing variances, reserves, and close processes.
Partner with Supply Chain, Operations, and Strategic Finance to support BOM accuracy, labor and overhead assumptions, operationalize supply chain strategies and gross margin analysis.
Develop scalable accounting processes for NPI, prototyping, engineering builds, and mass production.
Own inventory-related accounting policies and controls, including capitalization, overhead allocation, LCNRV/NRV assessments, rebates, freight, tariffs, and inventory controls.
Serve as a finance lead for Oracle Fusion manufacturing costing and inventory implementations, enhancements, and process optimization.
Partner with Systems, IT, and Operations to design scalable finance processes, controls, reporting structures, and operational workflows.
Partner with Systems and Operations to define accounting requirements and guide ERP design for product costing, inventory transactions, and related reporting and controls.
Lead monthly, quarterly, and annual cost accounting close activities and improve scalable reconciliations, reporting, and management review processes.
Partner with Strategic Finance on margin reporting, inventory analytics, and budget versus actual analysis.
Establish SOX-ready controls, support audits and technical accounting matters, and drive continuous improvement across close and reporting processes.
Act as a strategic partner to Operations, Supply Chain, Procurement, and Program Management teams.
Translate ambiguous business needs into scalable accounting and operational frameworks.
Influence senior stakeholders through strong communication, executive presence, and data-driven recommendations.
Help build and scale the long-term roadmap for hardware controllership, manufacturing accounting, and operational finance infrastructure.
Bring strong accounting judgment and enjoy learning how physical products, infrastructure, and operational workflows translate into financial reporting.
Have a track record of quickly developing expertise in unfamiliar accounting areas, asking thoughtful questions, and turning what you learn into practical processes and controls.
Can comfortably operate between strategic leadership discussions and highly detailed operational accounting analyses.
Have strong executive presence and can communicate effectively with senior leadership and cross-functional partners.
Enjoy building scalable processes and infrastructure in fast-moving, ambiguous environments.
Are highly detail-oriented and maintain a strong control mindset while balancing business partnership.
Have a strong systems orientation and enjoy designing scalable ERP and reporting processes.
Are intellectually curious, proactive, and solutions-oriented.
Bachelor’s degree in Accounting, Finance, or a related field.
8+ years of progressive accounting experience, with ownership of complex accounting areas, close processes, or operational accounting.
Strong understanding of U.S. GAAP and demonstrated ability to research unfamiliar accounting topics and apply sound judgment.
Demonstrated ability to quickly learn new business models, systems, and operational processes and take ownership of unfamiliar accounting areas.
Experience building or improving accounting processes, reconciliations, controls, and reporting.
Strong systems aptitude and experience working with ERP systems and financial data.
Excellent analytical, communication, and cross-functional partnership skills.
Demonstrated ability to influence stakeholders and execute effectively in ambiguous, fast-moving environments.
Experience in one or more of the following areas is valuable; candidates are not expected to bring all of them:
Inventory, cost, manufacturing, or supply chain accounting, including inventory valuation, standard costing, manufacturing variances, overhead allocation, rebates and buy/sell etc.
Accounting supporting hardware, infrastructure, data centers, electronics, robotics, semiconductors, or other capital-intensive operations.
Work with contract manufacturers, global supply chains, hardware product launches, or manufacturing scale-up.
Oracle Fusion, particularly Costing and Inventory modules, or comparable ERP implementation and process improvement experience.
CPA and/or public accounting background.
Experience in a high-growth technology environment or building and leading accounting teams.
This role will play a foundational part in building the accounting infrastructure that supports the next generation of AI hardware products. You will help shape the systems, policies, controls, and operational processes that enable scalable manufacturing operations, reliable financial reporting, and launch readiness as the business rapidly grows.
You’ll have the opportunity to work cross-functionally with world-class teams at the forefront of AI, robotics, and consumer hardware innovation while helping build a best-in-class hardware controllership organization from the ground up.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission to ensure that artificial general intelligence benefits all of humanity.\n\nThe Controllership team delivers the financial truth that powers OpenAI’s growth. By translating operational activity into accurate, timely, and decision-grade financial data, we enable leadership to scale the business with confidence. Our commitment to rigorous controls and best-in-class systems ensures financial integrity as OpenAI grows. \n\n \n\n\nABOUT THE ROLE\n\nWe are seeking a strategic and execution-oriented Accounting Lead, Hardware to build and scale inventory accounting capabilities across consumer hardware and robotics businesses. This role partners closely with Finance, Supply Chain, Manufacturing Operations, Technical Accounting, Strategic Finance, and Systems teams to establish scalable inventory and supply chain accounting processes and reporting infrastructure supporting rapid growth and product launches.\n\nThe ideal candidate brings strong accounting fundamentals, sound judgment, and a track record of building scalable processes in complex, evolving businesses. Inventory, cost accounting, or supply chain experience is preferred, and accounting experience supporting hardware, infrastructure, data centers, or other capital-intensive operations is also valuable. We welcome strong accounting professionals from other backgrounds who have demonstrated the ability to quickly learn unfamiliar business models and accounting topics and take ownership of new areas. This person should thrive in ambiguity, combine strategic thinking with hands-on execution, and communicate effectively with cross-functional partners and senior leadership.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n \n\n\nIN THIS ROLE, YOU WILL: \n\n\nINVENTORY ACCOUNTING\n\n - Lead inventory and supply chain accounting across consumer hardware and robotics programs, including inventory valuation, supply chain/sourcing arrangements, manufacturing variances, reserves, and close processes.\n\n - Partner with Supply Chain, Operations, and Strategic Finance to support BOM accuracy, labor and overhead assumptions, operationalize supply chain strategies and gross margin analysis.\n\n - Develop scalable accounting processes for NPI, prototyping, engineering builds, and mass production.\n\n - Own inventory-related accounting policies and controls, including capitalization, overhead allocation, LCNRV/NRV assessments, rebates, freight, tariffs, and inventory controls.\n\n\nERP SYSTEMS & PROCESS DESIGN\n\n - Serve as a finance lead for Oracle Fusion manufacturing costing and inventory implementations, enhancements, and process optimization.\n\n - Partner with Systems, IT, and Operations to design scalable finance processes, controls, reporting structures, and operational workflows.\n\n - Partner with Systems and Operations to define accounting requirements and guide ERP design for product costing, inventory transactions, and related reporting and controls.\n\n\nFINANCIAL CLOSE, REPORTING & CONTROLS\n\n - Lead monthly, quarterly, and annual cost accounting close activities and improve scalable reconciliations, reporting, and management review processes.\n\n - Partner with Strategic Finance on margin reporting, inventory analytics, and budget versus actual analysis.\n\n - Establish SOX-ready controls, support audits and technical accounting matters, and drive continuous improvement across close and reporting processes.\n\n\nCROSS-FUNCTIONAL LEADERSHIP\n\n - Act as a strategic partner to Operations, Supply Chain, Procurement, and Program Management teams.\n\n - Translate ambiguous business needs into scalable accounting and operational frameworks.\n\n - Influence senior stakeholders through strong communication, executive presence, and data-driven recommendations.\n\n - Help build and scale the long-term roadmap for hardware controllership, manufacturing accounting, and operational finance infrastructure.\n\n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Bring strong accounting judgment and enjoy learning how physical products, infrastructure, and operational workflows translate into financial reporting.\n\n - Have a track record of quickly developing expertise in unfamiliar accounting areas, asking thoughtful questions, and turning what you learn into practical processes and controls.\n\n - Can comfortably operate between strategic leadership discussions and highly detailed operational accounting analyses.\n\n - Have strong executive presence and can communicate effectively with senior leadership and cross-functional partners.\n\n - Enjoy building scalable processes and infrastructure in fast-moving, ambiguous environments.\n\n - Are highly detail-oriented and maintain a strong control mindset while balancing business partnership.\n\n - Have a strong systems orientation and enjoy designing scalable ERP and reporting processes.\n\n - Are intellectually curious, proactive, and solutions-oriented.\n\n \n\n\nQUALIFICATIONS\n\n\nREQUIRED QUALIFICATIONS\n\n - Bachelor’s degree in Accounting, Finance, or a related field.\n\n - 8+ years of progressive accounting experience, with ownership of complex accounting areas, close processes, or operational accounting.\n\n - Strong understanding of U.S. GAAP and demonstrated ability to research unfamiliar accounting topics and apply sound judgment.\n\n - Demonstrated ability to quickly learn new business models, systems, and operational processes and take ownership of unfamiliar accounting areas.\n\n - Experience building or improving accounting processes, reconciliations, controls, and reporting.\n\n - Strong systems aptitude and experience working with ERP systems and financial data.\n\n - Excellent analytical, communication, and cross-functional partnership skills.\n\n - Demonstrated ability to influence stakeholders and execute effectively in ambiguous, fast-moving environments.\n\n\nPREFERRED QUALIFICATIONS\n\nExperience in one or more of the following areas is valuable; candidates are not expected to bring all of them:\n\n - Inventory, cost, manufacturing, or supply chain accounting, including inventory valuation, standard costing, manufacturing variances, overhead allocation, rebates and buy/sell etc.\n\n - Accounting supporting hardware, infrastructure, data centers, electronics, robotics, semiconductors, or other capital-intensive operations.\n\n - Work with contract manufacturers, global supply chains, hardware product launches, or manufacturing scale-up.\n\n - Oracle Fusion, particularly Costing and Inventory modules, or comparable ERP implementation and process improvement experience.\n\n - CPA and/or public accounting background.\n\n - Experience in a high-growth technology environment or building and leading accounting teams.\n\n \n\n\nWHY THIS ROLE MATTERS\n\nThis role will play a foundational part in building the accounting infrastructure that supports the next generation of AI hardware products. You will help shape the systems, policies, controls, and operational processes that enable scalable manufacturing operations, reliable financial reporting, and launch readiness as the business rapidly grows.\n\nYou’ll have the opportunity to work cross-functionally with world-class teams at the forefront of AI, robotics, and consumer hardware innovation while helping build a best-in-class hardware controllership organization from the ground up.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"acab3652-8183-46ae-a351-15e1c29d178d","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"fb50d90d-61c8-4187-a453-230a78e86393","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"277f4cf0-0fd5-49de-adb7-ff131e2d9e95","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"e183d73c-4eeb-4b75-9b69-435591bb535a","title":"Intercompany Accountant","department":"Finance","team":"Finance","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T20:36:03.874+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e183d73c-4eeb-4b75-9b69-435591bb535a","applyUrl":"https://jobs.ashbyhq.com/openai/e183d73c-4eeb-4b75-9b69-435591bb535a/application","descriptionHtml":"About the Team
OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission to ensure that artificial general intelligence benefits all of humanity.
About the Role
We are looking for an accountant to own an assigned portfolio of intercompany and investment accounting processes. You will manage recurring reconciliations, coordinate the accounting for intercompany funding, review transfer pricing calculations and journal entries, and partner with Technical Accounting on investments. A fundamental part of the role is understanding OpenAI's group structure, partnering closely with Tax on complex transactions, and providing guidance to the wider accounting group on intercompany flows.
You will own work from source data through close, resolve routine issues independently, and improve processes within established policies and approval controls. You will identify matters requiring technical assessment early and bring clear analysis and supporting facts for review. You will be a pivotal interface between global finance teams, treasury, tax, and systems to support our mission-critical financial close and reporting processes.
What You Will Do
Develop and maintain an understanding of OpenAI's group structure, ownership relationships and intercompany arrangements and flows.
Partner with Tax, Technical Accounting and your manager to assess complex intercompany transactions and coordinate implementation of agreed accounting treatments.
Provide guidance to the wider accounting group on intercompany flows, accounting treatments and cross-entity accounting questions.
Own monthly and quarterly close activities for assigned accounts, including reconciliations and resolution of reconciling items.
Coordinate accounting for intercompany funding and settlements with Treasury and Tax, within established approval and execution controls.
Review transfer pricing calculations prepared by the TP team for intercompany accounting accuracy, including entity, account, currency and FX rate treatment.
Prepare and review assigned journal entries for accuracy, supporting evidence and consistency with approved accounting treatments and controls.
Maintain investment accounting records and reconciliations, implement agreed accounting treatments, and partner with Technical Accounting and your manager on new transactions and technical assessments.
Maintain close and audit support, document processes and controls, and work with systems teams to improve accounting workflows and resolve reporting issues.
What You Will Bring
Experience owning recurring accounting work through close, including balance sheet reconciliations, journal entries, and investigation of reconciling items.
A working understanding of US GAAP and multi-entity accounting, with the judgment to distinguish routine application of established policy from matters that need technical review.
Familiarity with intercompany transactions, settlements, and foreign currency accounting. Experience with transfer pricing calculations or investment accounting is relevant to this role.
Careful review habits and the ability to trace a calculation or journal entry to its source, explain discrepancies, and document how they were resolved.
The ability to organize a close calendar, manage dependencies, and communicate clearly with Accounting, Treasury, Tax, and Technical Accounting. You follow through independently and raise issues with enough context for others to act.
Comfort working with spreadsheets and accounting systems. Experience with Oracle FCCS or a similar consolidation system, internal controls, or audit support would be useful.
What Success Looks Like
Your assigned close activities are completed on time, with accurate entries and reconciliations that are easy to review.
Reconciling items are resolved promptly, and unresolved issues have clear owners and next steps.
Funding, transfer pricing, and investment accounting records reflect approved transactions and treatments, with complete supporting evidence.
Documented processes and practical improvements reduce rework, while complex or unusual matters reach your manager early enough for a considered decision.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission to ensure that artificial general intelligence benefits all of humanity.\n\n \n\nAbout the Role\n\nWe are looking for an accountant to own an assigned portfolio of intercompany and investment accounting processes. You will manage recurring reconciliations, coordinate the accounting for intercompany funding, review transfer pricing calculations and journal entries, and partner with Technical Accounting on investments. A fundamental part of the role is understanding OpenAI's group structure, partnering closely with Tax on complex transactions, and providing guidance to the wider accounting group on intercompany flows.\n\nYou will own work from source data through close, resolve routine issues independently, and improve processes within established policies and approval controls. You will identify matters requiring technical assessment early and bring clear analysis and supporting facts for review. You will be a pivotal interface between global finance teams, treasury, tax, and systems to support our mission-critical financial close and reporting processes.\n\n \n\nWhat You Will Do\n\n - Develop and maintain an understanding of OpenAI's group structure, ownership relationships and intercompany arrangements and flows.\n\n - Partner with Tax, Technical Accounting and your manager to assess complex intercompany transactions and coordinate implementation of agreed accounting treatments.\n\n - Provide guidance to the wider accounting group on intercompany flows, accounting treatments and cross-entity accounting questions.\n\n - Own monthly and quarterly close activities for assigned accounts, including reconciliations and resolution of reconciling items.\n\n - Coordinate accounting for intercompany funding and settlements with Treasury and Tax, within established approval and execution controls.\n\n - Review transfer pricing calculations prepared by the TP team for intercompany accounting accuracy, including entity, account, currency and FX rate treatment.\n\n - Prepare and review assigned journal entries for accuracy, supporting evidence and consistency with approved accounting treatments and controls.\n\n - Maintain investment accounting records and reconciliations, implement agreed accounting treatments, and partner with Technical Accounting and your manager on new transactions and technical assessments.\n\n - Maintain close and audit support, document processes and controls, and work with systems teams to improve accounting workflows and resolve reporting issues.\n\nWhat You Will Bring\n\n - Experience owning recurring accounting work through close, including balance sheet reconciliations, journal entries, and investigation of reconciling items.\n\n - A working understanding of US GAAP and multi-entity accounting, with the judgment to distinguish routine application of established policy from matters that need technical review.\n\n - Familiarity with intercompany transactions, settlements, and foreign currency accounting. Experience with transfer pricing calculations or investment accounting is relevant to this role.\n\n - Careful review habits and the ability to trace a calculation or journal entry to its source, explain discrepancies, and document how they were resolved.\n\n - The ability to organize a close calendar, manage dependencies, and communicate clearly with Accounting, Treasury, Tax, and Technical Accounting. You follow through independently and raise issues with enough context for others to act.\n\n - Comfort working with spreadsheets and accounting systems. Experience with Oracle FCCS or a similar consolidation system, internal controls, or audit support would be useful.\n\nWhat Success Looks Like\n\n - Your assigned close activities are completed on time, with accurate entries and reconciliations that are easy to review.\n\n - Reconciling items are resolved promptly, and unresolved issues have clear owners and next steps.\n\n - Funding, transfer pricing, and investment accounting records reflect approved transactions and treatments, with complete supporting evidence.\n\n - Documented processes and practical improvements reduce rework, while complex or unusual matters reach your manager early enough for a considered decision.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"33d07ea2-07d7-4f4e-a2f4-424b3caffb3e","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"3419ab27-2693-483b-ac23-71597fc28213","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"eb010285-75aa-4f6b-b799-f6d80fb40b95","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"7d10d614-dc7c-427f-abc1-9a4d4ef7a82f","title":"Growth Marketing Lead, EMEA","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Dublin, Ireland","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-03T21:20:50.807+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Leinster","addressCountry":"Ireland","addressLocality":"Dublin"}},"jobUrl":"https://jobs.ashbyhq.com/openai/7d10d614-dc7c-427f-abc1-9a4d4ef7a82f","applyUrl":"https://jobs.ashbyhq.com/openai/7d10d614-dc7c-427f-abc1-9a4d4ef7a82f/application","descriptionHtml":"About the Team
The EMEA Growth Marketing role partners with regional leadership, central Marketing functions and Product Growth to help more people discover ChatGPT, find value and keep coming back. We combine local market insight, paid marketing and creative experimentation to build campaigns that resonate across EMEA’s diverse audiences. Our approach is hands-on and data-driven, with a focus on testing, learning and scaling what delivers meaningful growth and lasting value for users.
About the Role
We are looking for a Growth Marketing Lead, EMEA to help more people discover ChatGPT, find value and keep coming back. You will own paid marketing across all of our key performance channels and support in our broader full-funnel media buying endeavors.
You bring deep paid-marketing experience, credible EMEA knowledge and the range to build a broader marketing function in-time. The role begins as a senior individual contributor, though we expect with the pace of growth you will quickly need to build a team. We are a team of ‘doers’ and everyone starts out this way at Open AI.
In this role, you will:
Prioritise EMEA markets and stay close to campaign setup, channel performance, creative testing and paid-media investment decisions.
Help develop local creative briefs and creator inputs for paid growth, with an eye towards brand-building performance.
Connect marketing activity to incremental weekly active users (iWAU) and incremental annual recurring revenue (iARR), with targets aligned with Finance and relevant Growth owners.
Work with regional and central partners on delivery handoffs and shared services.
You might thrive in this role if you:
Have personally owned large paid-media budgets and campaign decisions, and driven measurable growth in a fast-moving consumer technology or comparable product-led environment.
Bring meaningful EMEA market knowledge, hands-on operating depth, sound incrementality judgment and the ability to prioritise and execute without a large team.
Want to start as a senior individual contributor and build towards broader regional marketing ownership.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe EMEA Growth Marketing role partners with regional leadership, central Marketing functions and Product Growth to help more people discover ChatGPT, find value and keep coming back. We combine local market insight, paid marketing and creative experimentation to build campaigns that resonate across EMEA’s diverse audiences. Our approach is hands-on and data-driven, with a focus on testing, learning and scaling what delivers meaningful growth and lasting value for users.\n\nAbout the Role\n\nWe are looking for a Growth Marketing Lead, EMEA to help more people discover ChatGPT, find value and keep coming back. You will own paid marketing across all of our key performance channels and support in our broader full-funnel media buying endeavors.\n\nYou bring deep paid-marketing experience, credible EMEA knowledge and the range to build a broader marketing function in-time. The role begins as a senior individual contributor, though we expect with the pace of growth you will quickly need to build a team. We are a team of ‘doers’ and everyone starts out this way at Open AI.\n\nIn this role, you will:\n\n - Prioritise EMEA markets and stay close to campaign setup, channel performance, creative testing and paid-media investment decisions.\n\n - Help develop local creative briefs and creator inputs for paid growth, with an eye towards brand-building performance.\n\n - Connect marketing activity to incremental weekly active users (iWAU) and incremental annual recurring revenue (iARR), with targets aligned with Finance and relevant Growth owners.\n\n - Work with regional and central partners on delivery handoffs and shared services.\n\nYou might thrive in this role if you:\n\n - Have personally owned large paid-media budgets and campaign decisions, and driven measurable growth in a fast-moving consumer technology or comparable product-led environment.\n\n - Bring meaningful EMEA market knowledge, hands-on operating depth, sound incrementality judgment and the ability to prioritise and execute without a large team.\n\n - Want to start as a senior individual contributor and build towards broader regional marketing ownership.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"1790fe9e-2ac3-45df-894e-f731d243395f","title":"AI Deployment Manager - Builder","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-11-04T15:39:36.756+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/1790fe9e-2ac3-45df-894e-f731d243395f","applyUrl":"https://jobs.ashbyhq.com/openai/1790fe9e-2ac3-45df-894e-f731d243395f/application","descriptionHtml":"The AI Deployment Manager (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.
Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.
By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens meaningful adoption, and helps make OpenAI indispensable to how organizations work.
About the Role
The AI Deployment Manager, Builder role is a specialist post-sales technical enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. You will design and deliver technical learning experiences covering OpenAI APIs, Codex, agents, evaluations, and related platform capabilities. You will work with engineers, AI and platform teams, administrators, security stakeholders, product leaders, and executive sponsors.
This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts.
Success in this role means accelerating customer confidence, increasing product adoption, helping customers progress toward production use, and turning lessons from individual engagements into resources and practices that benefit many customers.
This role is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Own the technical enablement of OpenAI products, including OpenAI APIs, Codex, Agents, Evaluations and other platform capabilities, helping define effective enablement patterns that support adoption across customer segments
Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.
Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale
Partner closely with Sales, Solutions Architecture, and Product teams to define an effective enablement plan tailored to each customer’s use case, goals, and technical needs.
Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite.
Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.
Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
Have 4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments.
Possess exceptional presentation and communication skills, particularly when conveying the value of technical concepts clearly to senior and executive-level audiences.
Strong technical depth across software engineering, the software development lifecycle, and APIs, with a practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, agentic systems and key tradeoffs.
Proven experience leading structured technical trainings, such as API bootcamps, workshops, or enablement sessions, with the ability to design learning journeys, handle live questions, and reason through problems in real time.
Strong ability to connect technical features and capabilities to concrete business outcomes such as productivity, efficiency, cost reduction, risk mitigation, or revenue impact.
Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.
Comfortable thinking on their feet in live customer settings, adapting quickly to new information, shifting priorities, and real-time questions while maintaining clarity, ownership, and momentum.
Are personally committed to fostering the safe and ethical evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Deployment Manager (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.\n\nOur mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.\n\nBy helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens meaningful adoption, and helps make OpenAI indispensable to how organizations work.\n\n\n\nAbout the Role\n\nThe AI Deployment Manager, Builder role is a specialist post-sales technical enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. You will design and deliver technical learning experiences covering OpenAI APIs, Codex, agents, evaluations, and related platform capabilities. You will work with engineers, AI and platform teams, administrators, security stakeholders, product leaders, and executive sponsors.\n\nThis role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts.\n\nSuccess in this role means accelerating customer confidence, increasing product adoption, helping customers progress toward production use, and turning lessons from individual engagements into resources and practices that benefit many customers.\n\nThis role is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Own the technical enablement of OpenAI products, including OpenAI APIs, Codex, Agents, Evaluations and other platform capabilities, helping define effective enablement patterns that support adoption across customer segments\n\n - Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.\n\n - Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.\n\n - Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale\n\n - Partner closely with Sales, Solutions Architecture, and Product teams to define an effective enablement plan tailored to each customer’s use case, goals, and technical needs.\n\n - Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite.\n\n - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.\n\n - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\n\n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have 4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments.\n\n - Possess exceptional presentation and communication skills, particularly when conveying the value of technical concepts clearly to senior and executive-level audiences.\n\n - Strong technical depth across software engineering, the software development lifecycle, and APIs, with a practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, agentic systems and key tradeoffs.\n\n - Proven experience leading structured technical trainings, such as API bootcamps, workshops, or enablement sessions, with the ability to design learning journeys, handle live questions, and reason through problems in real time.\n\n - Strong ability to connect technical features and capabilities to concrete business outcomes such as productivity, efficiency, cost reduction, risk mitigation, or revenue impact.\n\n - Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.\n\n - Comfortable thinking on their feet in live customer settings, adapting quickly to new information, shifting priorities, and real-time questions while maintaining clarity, ownership, and momentum.\n\n - Are personally committed to fostering the safe and ethical evolution of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$240K • Offers Equity","scrapeableCompensationSalarySummary":"$240K","compensationTiers":[{"id":"1d7ca035-d80d-4e60-b086-867dd76aac2b","tierSummary":"$240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"01cb5428-fc31-42c0-a8df-cfafd40c481e","summary":"$240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":240000},{"id":"562e724b-35a4-40f6-a9b0-93137c8ca90b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":240000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"85d4e269-af3f-4b62-91d3-8ede8361cd16","title":"Editor, Research Team","department":"Marketing","team":"Marketing","employmentType":"FullTime","location":"Seattle","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T13:49:54.370+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"Washington","addressCountry":"United States","addressLocality":"Seattle"}},"jobUrl":"https://jobs.ashbyhq.com/openai/85d4e269-af3f-4b62-91d3-8ede8361cd16","applyUrl":"https://jobs.ashbyhq.com/openai/85d4e269-af3f-4b62-91d3-8ede8361cd16/application","descriptionHtml":"OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world.
This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning.
As Editor, Research, you will help define the editorial voice of OpenAI’s research films. You will personally edit films that introduce new models, demonstrate emerging capabilities, and tell the stories behind our research. You will lead the editorial approach across assigned projects, guide collaborators, and set a high standard for cinematic storytelling and craft.
Your influence will begin well before footage reaches the edit. Working alongside researchers, filmmakers, and production, design, and product partners, you will shape concepts, develop narratives, test ideas through prototypes, and help plan shoots and demonstrations with the finished film in mind. You will bring clarity, humanity, and emotional depth to complex, evolving subjects, finding compelling ways to show the research while preserving its meaning and technical accuracy.
This is a hands-on leadership role for an exceptional editor who makes the work—and the people around them—better. You will take responsibility for editorial execution from concept through delivery, provide clear creative direction and actionable feedback, mentor editors, and lead external collaborators. You will also strengthen shared workflows and practices that help the studio deliver ambitious work across formats, platforms, markets, and timelines.
Lead editorial work from concept through final delivery, personally editing research launch films, cinematic demonstrations, and stories about the people behind the work while directing the contributions of other editors on assigned projects. Take responsibility for narrative quality and continuity across development, production support, editing, finishing, and delivery.
Set editorial direction across assigned projects, translating creative goals into a clear approach and helping internal editors and external partners deliver cohesive, distinctive work. Bring exceptional judgment to story, structure, pacing, performance, music, sound, and the relationship between picture and graphics.
Shape stories from the beginning, partnering with filmmakers and researchers on concepts, treatments, scripts, interview questions, and demonstration coverage. Use rough cuts, story assemblies, and rapid prototypes to find the strongest narrative and inform what needs to be captured.
Lead editorial reviews, presenting work and explaining creative choices clearly. Synthesize feedback from researchers and creative partners into focused revisions that strengthen the film while preserving the accuracy of demonstrations and technical explanations.
Lead editors and editorial collaborators on assigned projects, setting clear expectations, delegating work, supporting onboarding, and providing actionable creative feedback. Mentor editors and assistant editors to strengthen their storytelling, technical skills, and independent judgment.
Partner with production to scope and deliver editorial work, assessing resource needs, estimating effort, setting realistic schedules, and recommending the right talent for each assignment. Brief and creatively lead external editorial partners, surface risks early, and help resolve competing priorities.
Guide work through finishing, collaborating with motion designers, sound designers, composers, colorists, and VFX artists to preserve the creative intent through final delivery.
Strengthen editorial workflows and uphold shared standards, including project setup, technical specifications, media organization, version control, review processes, secure asset handling, handoffs, archival, and delivery quality. Identify improvements through project experience and share effective practices with the team.
Own the editorial approach to adaptations of assigned work, guiding cutdowns, platform variations, and localized versions. Review work for narrative clarity, cultural context, and consistency of meaning, tone, and emotional impact.
Evaluate new tools and approaches, including AI-enabled creative tools, that expand the studio’s ability to explore, edit, and deliver work. Share findings and partner with editorial leadership on testing and adoption.
Collaborate closely with researchers to translate complex capabilities into compelling stories, developing a working understanding of what a model can do and what a demonstration actually shows. Find inventive ways to make those capabilities clear on screen, and work with researchers to ensure edits preserve the context and meaning of the underlying work.
Partner with editorial and post-production leadership to build and maintain a world-class team, helping identify exceptional talent, mentor collaborators, and create a culture of creative excellence, collaboration, and shared craft.
Have 8+ years of relevant editing experience and a portfolio demonstrating exceptional cinematic storytelling, with work that shows your ability to make complex ideas compelling and accessible. Experience with research, science, technology, documentary, or demonstration-driven films is especially relevant.
Have experience leading editorial projects and guiding other editors or external partners, with clear examples of how your direction improved the work.
Combine strong narrative instincts with precise execution, and can build a compelling film from varied material, including interviews, demonstrations, live-action footage, and model-generated content.
Remain deeply engaged in the craft of editing while comfortably taking responsibility for the quality and progress of work beyond your own timeline.
Can articulate why an edit works, give specific and constructive feedback, and help others find solutions while encouraging their creative ownership.
Bring advanced proficiency in professional editing software and a strong understanding of post-production, including media workflows, motion graphics, sound, color, VFX, finishing, localization, versioning, archival, and delivery.
Have experience delegating work, onboarding collaborators, and coordinating editorial contributions across a project.
Build trust with researchers and creative partners, ask thoughtful questions to understand unfamiliar technical ideas, and translate feedback into clear editorial decisions under deadline pressure.
Know how to balance creative ambition with schedules and resources, and introduce enough structure to help teams do their best work.
Are curious about AI research and emerging creative technologies, and excited to explore how cinematic storytelling can reveal new capabilities and the people behind them.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nOpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood, as it leaves the lab and meets the world.\n\nThis company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told, in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning.\n\n\n\n\nABOUT THE ROLE\n\nAs Editor, Research, you will help define the editorial voice of OpenAI’s research films. You will personally edit films that introduce new models, demonstrate emerging capabilities, and tell the stories behind our research. You will lead the editorial approach across assigned projects, guide collaborators, and set a high standard for cinematic storytelling and craft.\n\nYour influence will begin well before footage reaches the edit. Working alongside researchers, filmmakers, and production, design, and product partners, you will shape concepts, develop narratives, test ideas through prototypes, and help plan shoots and demonstrations with the finished film in mind. You will bring clarity, humanity, and emotional depth to complex, evolving subjects, finding compelling ways to show the research while preserving its meaning and technical accuracy.\n\nThis is a hands-on leadership role for an exceptional editor who makes the work—and the people around them—better. You will take responsibility for editorial execution from concept through delivery, provide clear creative direction and actionable feedback, mentor editors, and lead external collaborators. You will also strengthen shared workflows and practices that help the studio deliver ambitious work across formats, platforms, markets, and timelines.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead editorial work from concept through final delivery, personally editing research launch films, cinematic demonstrations, and stories about the people behind the work while directing the contributions of other editors on assigned projects. Take responsibility for narrative quality and continuity across development, production support, editing, finishing, and delivery.\n\n - Set editorial direction across assigned projects, translating creative goals into a clear approach and helping internal editors and external partners deliver cohesive, distinctive work. Bring exceptional judgment to story, structure, pacing, performance, music, sound, and the relationship between picture and graphics.\n\n - Shape stories from the beginning, partnering with filmmakers and researchers on concepts, treatments, scripts, interview questions, and demonstration coverage. Use rough cuts, story assemblies, and rapid prototypes to find the strongest narrative and inform what needs to be captured.\n\n - Lead editorial reviews, presenting work and explaining creative choices clearly. Synthesize feedback from researchers and creative partners into focused revisions that strengthen the film while preserving the accuracy of demonstrations and technical explanations.\n\n - Lead editors and editorial collaborators on assigned projects, setting clear expectations, delegating work, supporting onboarding, and providing actionable creative feedback. Mentor editors and assistant editors to strengthen their storytelling, technical skills, and independent judgment.\n\n - Partner with production to scope and deliver editorial work, assessing resource needs, estimating effort, setting realistic schedules, and recommending the right talent for each assignment. Brief and creatively lead external editorial partners, surface risks early, and help resolve competing priorities.\n\n - Guide work through finishing, collaborating with motion designers, sound designers, composers, colorists, and VFX artists to preserve the creative intent through final delivery.\n\n - Strengthen editorial workflows and uphold shared standards, including project setup, technical specifications, media organization, version control, review processes, secure asset handling, handoffs, archival, and delivery quality. Identify improvements through project experience and share effective practices with the team.\n\n - Own the editorial approach to adaptations of assigned work, guiding cutdowns, platform variations, and localized versions. Review work for narrative clarity, cultural context, and consistency of meaning, tone, and emotional impact.\n\n - Evaluate new tools and approaches, including AI-enabled creative tools, that expand the studio’s ability to explore, edit, and deliver work. Share findings and partner with editorial leadership on testing and adoption.\n\n - Collaborate closely with researchers to translate complex capabilities into compelling stories, developing a working understanding of what a model can do and what a demonstration actually shows. Find inventive ways to make those capabilities clear on screen, and work with researchers to ensure edits preserve the context and meaning of the underlying work.\n\n - Partner with editorial and post-production leadership to build and maintain a world-class team, helping identify exceptional talent, mentor collaborators, and create a culture of creative excellence, collaboration, and shared craft.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 8+ years of relevant editing experience and a portfolio demonstrating exceptional cinematic storytelling, with work that shows your ability to make complex ideas compelling and accessible. Experience with research, science, technology, documentary, or demonstration-driven films is especially relevant.\n\n - Have experience leading editorial projects and guiding other editors or external partners, with clear examples of how your direction improved the work.\n\n - Combine strong narrative instincts with precise execution, and can build a compelling film from varied material, including interviews, demonstrations, live-action footage, and model-generated content.\n\n - Remain deeply engaged in the craft of editing while comfortably taking responsibility for the quality and progress of work beyond your own timeline.\n\n - Can articulate why an edit works, give specific and constructive feedback, and help others find solutions while encouraging their creative ownership.\n\n - Bring advanced proficiency in professional editing software and a strong understanding of post-production, including media workflows, motion graphics, sound, color, VFX, finishing, localization, versioning, archival, and delivery.\n\n - Have experience delegating work, onboarding collaborators, and coordinating editorial contributions across a project.\n\n - Build trust with researchers and creative partners, ask thoughtful questions to understand unfamiliar technical ideas, and translate feedback into clear editorial decisions under deadline pressure.\n\n - Know how to balance creative ambition with schedules and resources, and introduce enough structure to help teams do their best work.\n\n - Are curious about AI research and emerging creative technologies, and excited to explore how cinematic storytelling can reveal new capabilities and the people behind them.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$223K – $247K • Offers Equity","scrapeableCompensationSalarySummary":"$223K - $247K","compensationTiers":[{"id":"3e6322de-a24f-4cb4-96b6-3a25db4401a1","tierSummary":"Base salary $223K – $247K • Offers Equity","title":"San Francisco","additionalInformation":null,"components":[{"id":"a02f60ee-5291-48cc-8fde-bfeff64e7d26","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"53155054-eb08-45e7-bf83-bf5ae29cad46","summary":"Base salary $223K – $247K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":223000,"maxValue":247000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":223000,"maxValue":247000}]}},{"id":"48bd347f-c799-48ac-aa5b-1b0dfbff90f7","title":"Counsel, AI Safety & Cyber Incident Response","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"Washington, DC","address":{"postalAddress":{"addressRegion":"District of Columbia","addressCountry":"United States","addressLocality":"Washington"}}}],"publishedAt":"2026-11-03T23:25:16.858+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/48bd347f-c799-48ac-aa5b-1b0dfbff90f7","applyUrl":"https://jobs.ashbyhq.com/openai/48bd347f-c799-48ac-aa5b-1b0dfbff90f7/application","descriptionHtml":"About the Team
OpenAI’s Legal team helps address the cutting-edge legal questions that arise from developing and deploying advanced AI. The Security and Public Sector Legal team helps protect OpenAI’s technology, systems, data, and people and supports the safe and responsible use of our tools. We work closely with technical and operational teams to provide practical advice on novel, consequential, and fast-moving issues.
About the Role
We are seeking a counsel to help lead legal responses to cybersecurity and AI safety incidents. This is an opportunity to bring deep incident response expertise to some of the hardest questions in AI, and help build the legal frameworks and practices for answering them.
You will advise on complex cybersecurity incidents, from discovery through to resolution, and also help develop our response to incidents involving the safety of our models and tools. AI safety incident response is a new and rapidly evolving legal practice area. Your work will help define how frontier AI companies investigate and respond to safety events such as unexpected model behavior, degradation of safeguards, harmful uses of our services, and potential harm to third parties—often where established legal standards do not yet exist. Working directly with Security, Safety, Product, Engineering, and colleagues across Legal, you will advise on consequential decisions where established approaches may offer little guidance.
We are looking for a practical, dynamic lawyer who can turn incomplete information into clear recommendations, exercise sound judgment on novel questions, and follow matters through to resolution. You will help establish the facts, assess risks, and guide investigations, communications, remediation, and reporting. You will also turn lessons from individual incidents into durable response processes, helping further develop a legal function that evolves alongside the technology.
This role is based in Washington, D.C. or San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will be:
Serving as legal lead on assigned cybersecurity and AI safety incidents, coordinating fact development, legal analysis and advising, cross-functional escalation, and follow-through with the response team.
Working with investigators to understand incident scope, attack paths, root cause, and affected systems and data, and potential third-party impacts, while helping teams distinguish established facts from gaps in the evidence.
Managing outside counsel and third party service provider engagements necessary to incident response.
Serving as key Legal point of contact for cross-functional teams.
Partnering with Privacy, Product, Regulatory, and other counsel to assess notification and reporting obligations, advise on timely customer and user communications, and coordinate third-party outreach and incident-related information sharing with industry peers and government partners.
Preparing concise incident updates and decision materials that distinguish established facts, uncertainties, options, and recommended next steps.
Developing severity-based escalation criteria, response playbooks, exercises, and clear decision and handoff processes for cybersecurity and AI safety incidents, adapting established practices to emerging model risks.
Supporting post-incident reviews, tracking agreed corrective actions, and turning lessons into practical improvements to safeguards and response processes.
You might thrive in this role if you have:
A JD and a license or qualification to practice law in your jurisdiction.
5+ years of relevant experience.
Relevant legal experience managing cybersecurity or privacy incident responses or comparable complex technology investigations at a technology company, law firm, or government agency, including work with technical teams, other counsel, and communications partners.
The ability to translate technical findings into practical legal advice, with a working understanding of technical information.
Sound judgment under time pressure, clear communication of uncertainty, and an understanding of when to act, seek specialist advice, or escalate.
Clear, concise writing and the ability to keep cross-functional teams aligned through changing facts and competing priorities.
Ownership of details and follow-through, paired with collaborative work with colleagues who bring different expertise.
A strong interest in the novel challenges of AI safety and a willingness to help develop new approaches. Direct AI incident experience is helpful; strong transferable incident response skills are welcome.
Availability to participate in time-sensitive incident response, including occasional work outside normal business hours.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Legal team helps address the cutting-edge legal questions that arise from developing and deploying advanced AI. The Security and Public Sector Legal team helps protect OpenAI’s technology, systems, data, and people and supports the safe and responsible use of our tools. We work closely with technical and operational teams to provide practical advice on novel, consequential, and fast-moving issues.\n\n\n\nAbout the Role\n\nWe are seeking a counsel to help lead legal responses to cybersecurity and AI safety incidents. This is an opportunity to bring deep incident response expertise to some of the hardest questions in AI, and help build the legal frameworks and practices for answering them.\n\n\n\nYou will advise on complex cybersecurity incidents, from discovery through to resolution, and also help develop our response to incidents involving the safety of our models and tools. AI safety incident response is a new and rapidly evolving legal practice area. Your work will help define how frontier AI companies investigate and respond to safety events such as unexpected model behavior, degradation of safeguards, harmful uses of our services, and potential harm to third parties—often where established legal standards do not yet exist. Working directly with Security, Safety, Product, Engineering, and colleagues across Legal, you will advise on consequential decisions where established approaches may offer little guidance.\n\n\n\nWe are looking for a practical, dynamic lawyer who can turn incomplete information into clear recommendations, exercise sound judgment on novel questions, and follow matters through to resolution. You will help establish the facts, assess risks, and guide investigations, communications, remediation, and reporting. You will also turn lessons from individual incidents into durable response processes, helping further develop a legal function that evolves alongside the technology.\n\n\n\nThis role is based in Washington, D.C. or San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will be:\n\n - Serving as legal lead on assigned cybersecurity and AI safety incidents, coordinating fact development, legal analysis and advising, cross-functional escalation, and follow-through with the response team.\n\n - Working with investigators to understand incident scope, attack paths, root cause, and affected systems and data, and potential third-party impacts, while helping teams distinguish established facts from gaps in the evidence.\n\n - Managing outside counsel and third party service provider engagements necessary to incident response.\n\n - Serving as key Legal point of contact for cross-functional teams.\n\n - Partnering with Privacy, Product, Regulatory, and other counsel to assess notification and reporting obligations, advise on timely customer and user communications, and coordinate third-party outreach and incident-related information sharing with industry peers and government partners.\n\n - Preparing concise incident updates and decision materials that distinguish established facts, uncertainties, options, and recommended next steps.\n\n - Developing severity-based escalation criteria, response playbooks, exercises, and clear decision and handoff processes for cybersecurity and AI safety incidents, adapting established practices to emerging model risks.\n\n - Supporting post-incident reviews, tracking agreed corrective actions, and turning lessons into practical improvements to safeguards and response processes.\n \n \n\nYou might thrive in this role if you have:\n\n - A JD and a license or qualification to practice law in your jurisdiction.\n\n - 5+ years of relevant experience.\n\n - Relevant legal experience managing cybersecurity or privacy incident responses or comparable complex technology investigations at a technology company, law firm, or government agency, including work with technical teams, other counsel, and communications partners.\n\n - The ability to translate technical findings into practical legal advice, with a working understanding of technical information.\n\n - Sound judgment under time pressure, clear communication of uncertainty, and an understanding of when to act, seek specialist advice, or escalate.\n\n - Clear, concise writing and the ability to keep cross-functional teams aligned through changing facts and competing priorities.\n\n - Ownership of details and follow-through, paired with collaborative work with colleagues who bring different expertise.\n\n - A strong interest in the novel challenges of AI safety and a willingness to help develop new approaches. Direct AI incident experience is helpful; strong transferable incident response skills are welcome.\n\n - Availability to participate in time-sensitive incident response, including occasional work outside normal business hours.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$252K – $280K • Offers Equity","scrapeableCompensationSalarySummary":"$252K - $280K","compensationTiers":[{"id":"400c4852-d096-4ee3-b600-b75163172603","tierSummary":"$252K – $280K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"6fe7f891-0dd5-4cb6-a0a9-2d4bf66d914e","summary":"$252K – $280K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"id":"d484bce0-ad13-41a5-9a3b-87f9d90cbd16","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":252000,"maxValue":280000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"02b170ae-de32-46f5-8ef1-844b268681fe","title":"Staff Backend Engineer, Financial Engineering","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T00:02:33.947+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/02b170ae-de32-46f5-8ef1-844b268681fe","applyUrl":"https://jobs.ashbyhq.com/openai/02b170ae-de32-46f5-8ef1-844b268681fe/application","descriptionHtml":"About the Team
Financial Engineering (FinEng) builds the financial systems behind ChatGPT, Codex, and OpenAI’s API platform. These products serve people, developers, and businesses around the world. We make them easy to buy, use, and pay for. Our systems support everything from individual subscriptions to usage-based billing and complex enterprise agreements.
We also build the foundations for how products are packaged, accessed, and used: product catalogs, SKUs and bundles, workspaces, entitlements, and usage metering. These systems connect what customers purchase to the capabilities they can access and the usage they can manage.
That reach creates challenging engineering problems. We build services and data pipelines that handle large volumes of usage and transactions, keep payments, product access, and financial records consistent across systems, and adapt as products and pricing change. The same foundations must support a simple checkout and the detailed spending controls a large business needs.
Your work will help teams launch new products faster and give customers confidence in what they are paying for. The work spans customer experiences, backend services, and data systems, with opportunities to influence technical design and see your work through to production.
We’re hiring Staff+ engineers with strong backend experience. Experience in payments, billing, or financial systems is a strong plus, but not required.
In this role, you will:
Design and build systems for purchasing, payments, subscriptions, and billing across OpenAI products and global markets.
Build product catalogs, SKUs, and bundles that let product teams launch new offerings and evolve how products are packaged.
Develop workspace and entitlement systems that connect purchases and subscriptions to product access for individuals and teams.
Keep charges and product access correct when requests are retried, updates arrive late, or another service fails.
Build metering systems, data pipelines, and APIs that turn large volumes of usage into accurate bills, timely spending information, and records that are easy to trace and verify.
Create reusable building blocks that let product teams launch new offerings, pricing, and payment options without rebuilding the foundations each time.
Make complex financial workflows simple for customers and internal teams, using customer feedback and experiments to improve the experience.
Scale and evolve live systems while protecting customer access, financial accuracy, performance, and security.
Own problems from early design through launch and operation, working with product, design, finance, and other engineering teams to make and test important technical decisions.
Nice to Have
Experience with payments, subscriptions, pricing, billing, or other systems that manage customer purchases and revenue.
Experience with product catalogs, packaging and bundles, workspace management, entitlements, or usage metering.
Experience building financial or transaction systems at scale, checking that records match across systems, or supporting compliance and audits.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nFinancial Engineering (FinEng) builds the financial systems behind ChatGPT, Codex, and OpenAI’s API platform. These products serve people, developers, and businesses around the world. We make them easy to buy, use, and pay for. Our systems support everything from individual subscriptions to usage-based billing and complex enterprise agreements.\n\nWe also build the foundations for how products are packaged, accessed, and used: product catalogs, SKUs and bundles, workspaces, entitlements, and usage metering. These systems connect what customers purchase to the capabilities they can access and the usage they can manage.\n\nThat reach creates challenging engineering problems. We build services and data pipelines that handle large volumes of usage and transactions, keep payments, product access, and financial records consistent across systems, and adapt as products and pricing change. The same foundations must support a simple checkout and the detailed spending controls a large business needs.\n\nYour work will help teams launch new products faster and give customers confidence in what they are paying for. The work spans customer experiences, backend services, and data systems, with opportunities to influence technical design and see your work through to production.\n\nWe’re hiring Staff+ engineers with strong backend experience. Experience in payments, billing, or financial systems is a strong plus, but not required.\n\nIn this role, you will:\n\n - Design and build systems for purchasing, payments, subscriptions, and billing across OpenAI products and global markets.\n\n - Build product catalogs, SKUs, and bundles that let product teams launch new offerings and evolve how products are packaged.\n\n - Develop workspace and entitlement systems that connect purchases and subscriptions to product access for individuals and teams.\n\n - Keep charges and product access correct when requests are retried, updates arrive late, or another service fails.\n\n - Build metering systems, data pipelines, and APIs that turn large volumes of usage into accurate bills, timely spending information, and records that are easy to trace and verify.\n\n - Create reusable building blocks that let product teams launch new offerings, pricing, and payment options without rebuilding the foundations each time.\n\n - Make complex financial workflows simple for customers and internal teams, using customer feedback and experiments to improve the experience.\n\n - Scale and evolve live systems while protecting customer access, financial accuracy, performance, and security.\n\n - Own problems from early design through launch and operation, working with product, design, finance, and other engineering teams to make and test important technical decisions.\n\nNice to Have\n\n - Experience with payments, subscriptions, pricing, billing, or other systems that manage customer purchases and revenue.\n\n - Experience with product catalogs, packaging and bundles, workspace management, entitlements, or usage metering.\n\n - Experience building financial or transaction systems at scale, checking that records match across systems, or supporting compliance and audits.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$266K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$266K - $445K","compensationTiers":[{"id":"f4c83ee7-c035-4933-a625-09a920742705","tierSummary":"$266K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"993ba13d-985b-4b57-980e-872b1dcd20f3","summary":"$266K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"id":"4a92d0e7-31da-439a-8640-db0a76eeda06","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":266000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5ceff3dd-3503-4ea0-9ade-eeb36b29f14e","title":"Data Scientist, Analytics Enablement","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T02:20:48.500+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5ceff3dd-3503-4ea0-9ade-eeb36b29f14e","applyUrl":"https://jobs.ashbyhq.com/openai/5ceff3dd-3503-4ea0-9ade-eeb36b29f14e/application","descriptionHtml":"The Strategic Finance Data Science team helps OpenAI understand business performance and make informed decisions about growth, revenue, and resource allocation. We partner with Strategic Finance, Data Engineering, and business teams to build trusted metrics, explain what is changing, and support forecasting, planning, pricing, and investment decisions.
We’re looking for a Data Scientist, Analytics Enablement to turn complex financial and business questions into reliable data products, clear analyses, and actionable recommendations. You will work across the analytical workflow: define the question, establish trustworthy metrics and datasets, investigate the drivers, and help partners act on the findings.
This is a hands-on individual contributor role. You will combine the technical depth of analytics engineering with strong analytical judgment and close partnership with Strategic Finance. Your work will serve both executive reviews and the teams making day-to-day business decisions.
Define and maintain trusted metrics and analytical datasets for revenue, usage, customer performance, compute consumption, and margin, with clear definitions and appropriate product, customer, and cohort detail.
Build automated dashboards and recurring reporting that help Finance leaders and operating teams understand performance, spot changes, and prioritize investigation.
Explain movements in business results and variances against expectations by examining underlying drivers, validating data quality, and distinguishing evidence from assumptions.
Translate ambiguous questions about growth, retention, monetization, pricing, and resource efficiency into structured analyses and practical recommendations.
Partner with forecasting specialists and Finance to provide reliable inputs, driver analyses, and scenario assumptions for forecasts and long-range plans.
Work with Data Engineering to improve the quality and usability of underlying data, and develop reusable analytical models and workflows that reduce manual effort.
Communicate findings clearly, align stakeholders on trade-offs, and follow through to understand whether the analysis or data product improved the decision.
Have strong SQL and analytical data-modeling skills, and experience turning large, complex datasets into reliable analyses and reusable data products.
Can reason carefully about metrics, cohorts, denominators, measurement changes, and uncertainty, and investigate whether an unexpected result reflects the business or the data.
Have built dashboards or recurring reporting used by business partners, and can explain the decisions they enabled.
Bring sound business judgment and can independently scope an ambiguous problem, prioritize the work, and deliver an end-to-end solution.
Communicate technical findings clearly and work effectively with Finance, data scientists, engineers, and other business partners.
Can use Python or a comparable analytical tool to investigate data and automate repetitive work.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Strategic Finance Data Science team helps OpenAI understand business performance and make informed decisions about growth, revenue, and resource allocation. We partner with Strategic Finance, Data Engineering, and business teams to build trusted metrics, explain what is changing, and support forecasting, planning, pricing, and investment decisions.\n\n\n\n\nABOUT THE ROLE\n\nWe’re looking for a Data Scientist, Analytics Enablement to turn complex financial and business questions into reliable data products, clear analyses, and actionable recommendations. You will work across the analytical workflow: define the question, establish trustworthy metrics and datasets, investigate the drivers, and help partners act on the findings.\n\nThis is a hands-on individual contributor role. You will combine the technical depth of analytics engineering with strong analytical judgment and close partnership with Strategic Finance. Your work will serve both executive reviews and the teams making day-to-day business decisions.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Define and maintain trusted metrics and analytical datasets for revenue, usage, customer performance, compute consumption, and margin, with clear definitions and appropriate product, customer, and cohort detail.\n\n - Build automated dashboards and recurring reporting that help Finance leaders and operating teams understand performance, spot changes, and prioritize investigation.\n\n - Explain movements in business results and variances against expectations by examining underlying drivers, validating data quality, and distinguishing evidence from assumptions.\n\n - Translate ambiguous questions about growth, retention, monetization, pricing, and resource efficiency into structured analyses and practical recommendations.\n\n - Partner with forecasting specialists and Finance to provide reliable inputs, driver analyses, and scenario assumptions for forecasts and long-range plans.\n\n - Work with Data Engineering to improve the quality and usability of underlying data, and develop reusable analytical models and workflows that reduce manual effort.\n\n - Communicate findings clearly, align stakeholders on trade-offs, and follow through to understand whether the analysis or data product improved the decision.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have strong SQL and analytical data-modeling skills, and experience turning large, complex datasets into reliable analyses and reusable data products.\n\n - Can reason carefully about metrics, cohorts, denominators, measurement changes, and uncertainty, and investigate whether an unexpected result reflects the business or the data.\n\n - Have built dashboards or recurring reporting used by business partners, and can explain the decisions they enabled.\n\n - Bring sound business judgment and can independently scope an ambiguous problem, prioritize the work, and deliver an end-to-end solution.\n\n - Communicate technical findings clearly and work effectively with Finance, data scientists, engineers, and other business partners.\n\n - Can use Python or a comparable analytical tool to investigate data and automate repetitive work.\n\n \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $385K","compensationTiers":[{"id":"40a1d88d-5258-4e3f-b8f6-f072b1fd2e2c","tierSummary":"$347K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"24e11f8b-ed00-4bfa-b001-c4ec7b5af600","summary":"$347K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"id":"079e6c8e-4998-41f8-a1a7-913038afef27","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"73a111f9-e83d-4cce-9148-2a32ccf1d251","title":"Senior Legal Discovery Program Manager","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T17:22:14.101+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/73a111f9-e83d-4cce-9148-2a32ccf1d251","applyUrl":"https://jobs.ashbyhq.com/openai/73a111f9-e83d-4cce-9148-2a32ccf1d251/application","descriptionHtml":"About the Team
OpenAI’s Legal team helps advance our mission by navigating novel and foundational legal issues in AI. Our Litigation and Regulatory team works on complex, high-stakes matters and partners across the company to build the systems and practices that support them. Our discovery function brings together legal expertise, technology, and operational judgment to meet today’s needs and prepare for continued growth.
About the Role
We’re seeking an experienced Senior Legal Discovery Program Manager to help shape and scale the discovery capabilities supporting OpenAI’s growing litigation, regulatory, and investigations docket. You’ll drive strategic initiatives across discovery operations and strategy, vendor management, and information governance.
You’ll partner closely with our litigation and regulatory teams, other legal teams, technical partners, outside counsel, and vendors to turn complex challenges into practical solutions. Your primary focus will be program building and improvement, along with providing support and guidance on complex legal matters. You’ll also shape how OpenAI approaches discovery and bring AI-enabled ways of working into practice.
This role is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you’ll:
Build and advance OpenAI’s discovery program including scalable operations, core processes and standards, external vendor management and strategy, information governance programs, and other discovery initiatives across the company.
Partner with Legal, Engineering, IT, Security, Privacy and other teams to translate legal requirements into practical solutions, tooling, integrations, and preservation workflows.
Drive AI and agentic discovery initiatives, from identifying use cases through evaluation, piloting, and adoption, with clear measures of quality, reliability, and impact.
Provide guidance on complex discovery matters and escalations, partnering with case teams, external counsel, and other partners on execution.
Track program outcomes and communicate priorities, risks, resource needs, and recommendations to stakeholders and leadership to continuously improve the program.
To be successful in this role, you should have:
10+ years of relevant experience in discovery, litigation support, legal operations, or related work, including significant ownership of complex discovery programs.
Experience leading projects and programs at a fast-paced technology company, with a track record of building and launching programs from the ground up.
Deep understanding of the discovery lifecycle, from preservation and collection through review and production, and the practical needs of litigation, regulatory matters, and investigations.
Strong working knowledge of eDiscovery platforms, enterprise data systems, and information governance; the ability to work with technical teams on requirements, integrations, and troubleshooting.
Experience managing discovery vendors and outside counsel, assessing service quality and costs, and driving improvements when delivery falls short.
Excellent program management and analytical skills: you can prioritize competing needs, manage dependencies, establish milestones, and turn data into decisions.
Clear written and verbal communication, sound judgment, and the ability to build trust and influence partners without direct authority.
A strong sense of ownership, comfort with ambiguity, and a practical, resourceful approach to solving problems.
You are excited to learn and apply AI to legal work.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Legal team helps advance our mission by navigating novel and foundational legal issues in AI. Our Litigation and Regulatory team works on complex, high-stakes matters and partners across the company to build the systems and practices that support them. Our discovery function brings together legal expertise, technology, and operational judgment to meet today’s needs and prepare for continued growth.\n\n\n\nAbout the Role\n\nWe’re seeking an experienced Senior Legal Discovery Program Manager to help shape and scale the discovery capabilities supporting OpenAI’s growing litigation, regulatory, and investigations docket. You’ll drive strategic initiatives across discovery operations and strategy, vendor management, and information governance.\n\n\n\nYou’ll partner closely with our litigation and regulatory teams, other legal teams, technical partners, outside counsel, and vendors to turn complex challenges into practical solutions. Your primary focus will be program building and improvement, along with providing support and guidance on complex legal matters. You’ll also shape how OpenAI approaches discovery and bring AI-enabled ways of working into practice.\n\n\n\nThis role is based in San Francisco or New York. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you’ll:\n\n - Build and advance OpenAI’s discovery program including scalable operations, core processes and standards, external vendor management and strategy, information governance programs, and other discovery initiatives across the company.\n\n - Partner with Legal, Engineering, IT, Security, Privacy and other teams to translate legal requirements into practical solutions, tooling, integrations, and preservation workflows.\n\n - Drive AI and agentic discovery initiatives, from identifying use cases through evaluation, piloting, and adoption, with clear measures of quality, reliability, and impact.\n\n - Provide guidance on complex discovery matters and escalations, partnering with case teams, external counsel, and other partners on execution.\n\n - Track program outcomes and communicate priorities, risks, resource needs, and recommendations to stakeholders and leadership to continuously improve the program.\n\n\n\nTo be successful in this role, you should have:\n\n - 10+ years of relevant experience in discovery, litigation support, legal operations, or related work, including significant ownership of complex discovery programs.\n\n - Experience leading projects and programs at a fast-paced technology company, with a track record of building and launching programs from the ground up.\n\n - Deep understanding of the discovery lifecycle, from preservation and collection through review and production, and the practical needs of litigation, regulatory matters, and investigations.\n\n - Strong working knowledge of eDiscovery platforms, enterprise data systems, and information governance; the ability to work with technical teams on requirements, integrations, and troubleshooting.\n\n - Experience managing discovery vendors and outside counsel, assessing service quality and costs, and driving improvements when delivery falls short.\n\n - Excellent program management and analytical skills: you can prioritize competing needs, manage dependencies, establish milestones, and turn data into decisions.\n\n - Clear written and verbal communication, sound judgment, and the ability to build trust and influence partners without direct authority.\n\n - A strong sense of ownership, comfort with ambiguity, and a practical, resourceful approach to solving problems.\n\n - You are excited to learn and apply AI to legal work.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$216K – $240K • Offers Equity","scrapeableCompensationSalarySummary":"$216K - $240K","compensationTiers":[{"id":"f6f1490c-a170-4239-b393-40d9088d216c","tierSummary":"$216K – $240K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"b8a442d4-dde6-4de7-845e-be77ba251a9c","summary":"$216K – $240K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"id":"4fe46a2f-3fd5-43ee-86ca-dce401761839","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":216000,"maxValue":240000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"8e7ba2dd-d632-4a8b-b95b-e2592f77a679","title":"Forward Deployed Engineering Manager, Financial Services","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T14:12:06.619+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/8e7ba2dd-d632-4a8b-b95b-e2592f77a679","applyUrl":"https://jobs.ashbyhq.com/openai/8e7ba2dd-d632-4a8b-b95b-e2592f77a679/application","descriptionHtml":"About the Team
OpenAI’s Forward Deployed Engineering team partners with banks, asset managers, insurers, and private capital firms to deploy production-grade AI systems in high-stakes financial environments. We operate at the intersection of customer delivery and core platform development, embedding deeply with customers to translate frontier model capabilities into reliable, auditable systems that create measurable business impact. Our work turns early deployments into repeatable solution patterns, operating standards, and evaluation practices that scale across regulated financial institutions.
About the Role
As a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous financial services deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You will work with customers who are experts in investment banking, trading, risk, compliance, underwriting, research, operations, or investment decision-making, translating complex workflows, data constraints, and regulatory requirements into production systems.
You’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be.
This role is based in New York City We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 25%.
In this role, you will:
Lead and grow a team of FDE delivering production systems with frontier models
Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality
Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community
Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices
Use judgement to distinguish what requires action and what does not
Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback
Define how we staff and support field teams that can scale without added complexity
You might thrive in this role if you:
Bring 10+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers.
Have led high-pressure technical projects from prototype to production.
Write and review production-grade code across frontend and backend using Javascript or Python.
Simplify complex work and make fast, sound decisions under pressure.
Elevate team performance through clarity, not process.
Operate with urgency in ambiguous or evolving environments.
Translate field experience into sharp, actionable feedback for Product and Research.
Build deep trust with your team by modeling calm, focus, and judgment when it matters most.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Forward Deployed Engineering team partners with banks, asset managers, insurers, and private capital firms to deploy production-grade AI systems in high-stakes financial environments. We operate at the intersection of customer delivery and core platform development, embedding deeply with customers to translate frontier model capabilities into reliable, auditable systems that create measurable business impact. Our work turns early deployments into repeatable solution patterns, operating standards, and evaluation practices that scale across regulated financial institutions.\n\nAbout the Role\nAs a foundational FDE manager, you’ll lead FDE through high-stakes, ambiguous financial services deployments and own technical and business value outcomes end to end. You’ll grow a team that can operate under pressure and help OpenAI learn from the field. You will work with customers who are experts in investment banking, trading, risk, compliance, underwriting, research, operations, or investment decision-making, translating complex workflows, data constraints, and regulatory requirements into production systems.\n\nYou’ll partner closely with Product, Research, Sales, and GTM to ensure fieldwork informs roadmap priorities, drives new exploration, and supports safe deployment at scale. Your decisions will influence how OpenAI is trusted by the customers closest to our deployment work. Your success will be measured by how consistently your team ships, how clearly you deliver signal to Research and Product, and how durable your team and delivery model prove to be.\n\nThis role is based in New York City We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. This role also will require travel up to 25%.\n\nIn this role, you will:\n\n - Lead and grow a team of FDE delivering production systems with frontier models\n\n - Own end-to-end delivery outcomes through clarity, speed, tight coordination, and technical quality\n\n - Codify what works into tools, playbooks, and roadmap inputs that create leverage for both OpenAI and our wider developer community\n\n - Notice early indicators and raise them with urgency, whether in product behavior, customer environments, or delivery practices\n\n - Use judgement to distinguish what requires action and what does not\n\n - Set a high bar for FDE performance and support each person’s growth through direct, actionable feedback\n\n - Define how we staff and support field teams that can scale without added complexity\n\nYou might thrive in this role if you:\n\n - Bring 10+ years of engineering or technical delivery experience, including 2+ years managing high-performing FDE or customer-facing engineers.\n\n - Have led high-pressure technical projects from prototype to production.\n\n - Write and review production-grade code across frontend and backend using Javascript or Python.\n\n - Simplify complex work and make fast, sound decisions under pressure.\n\n - Elevate team performance through clarity, not process.\n\n - Operate with urgency in ambiguous or evolving environments.\n\n - Translate field experience into sharp, actionable feedback for Product and Research.\n\n - Build deep trust with your team by modeling calm, focus, and judgment when it matters most.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$302K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$302K - $385K","compensationTiers":[{"id":"e2c1e256-cd61-4f02-b069-afb01a16bd36","tierSummary":"$302K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"031706bc-5d1d-4b25-98f5-a8245c7549ed","summary":"$302K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":385000},{"id":"f6877ea5-0bd3-4302-b4eb-555d131b4624","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":302000,"maxValue":385000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5cc72bc7-e6a0-40e0-9f60-23474cd9acdb","title":"Technical Program Manager, Capacity Analytics & Tooling","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T02:20:23.682+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5cc72bc7-e6a0-40e0-9f60-23474cd9acdb","applyUrl":"https://jobs.ashbyhq.com/openai/5cc72bc7-e6a0-40e0-9f60-23474cd9acdb/application","descriptionHtml":"The Compute Infrastructure team runs the GPU fleet and large-scale compute clusters that serve the models backing ChatGPT and the API, while also supporting training workloads for our next generation models. We operate a large, modern GPU fleet and provide a unified platform for other OpenAI teams to run production Applied AI and Research training workloads.
We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.
You will join the Compute Infrastructure TPM team as a Technical Program Manager for Capacity Analytics & Tooling. You will serve as the product manager for our supply and demand planning tools, owning the strategy, roadmap, and delivery of the systems teams use to forecast demand, understand supply, and plan allocations. Your users will include Product TPMs, Capacity TPMs, and Compute TPMs, alongside partners across Finance, Accounting, Leadership, Engineering, and Research.
This role combines product management, technical program leadership, data engineering, and applied data science. You will partner with engineering and data teams to build reliable data foundations, improve forecasting and scenario planning, and scale our tools and success metrics across CPU, storage, network, and GPU resources. You will help teams make informed capacity decisions across AWS, GCP, Azure, OCI, and other infrastructure providers.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Own the product strategy and roadmap for supply and demand planning tools. Understand user needs, set priorities, define success measures, and guide delivery from initial requirements through adoption and ongoing improvement.
Build useful planning workflows. Translate complex processes into tools for demand intake, forecasting, supply tracking, scenario analysis, and allocation planning. Help teams understand what infrastructure they need, when it will be available, and which gaps require action.
Scale the data infrastructure behind capacity planning. Partner with engineering on ingestion, transformation, storage, and delivery of planning data. Guide technical tradeoffs as the number of resources, providers, data sources, and users grows.
Make planning data consistent and trustworthy. Establish shared data models and definitions for supply, demand, allocations, utilization, and cost. Drive data cleaning, validation, reconciliation, and traceability so users can understand and trust planning outputs.
Advance forecasting and analytical capabilities. Work with engineering and data partners to connect product and research plans to infrastructure demand. Make assumptions, uncertainty, forecast accuracy, and capacity constraints visible to decision makers.
Define and scale meaningful success metrics. Measure data quality, forecast performance, planning speed, and tool adoption. Establish consistent ways to track capacity availability, utilization, and efficiency across CPU, storage, network, and GPU resources.
Support planning across multiple cloud providers. Build capabilities that account for differences in resource types, regions, availability, commercial commitments, and deployment constraints across AWS, GCP, Azure, OCI, and other providers.
Lead delivery across data, infrastructure, and planning teams. Manage dependencies, technical tradeoffs, migrations, risks, and releases. Keep teams aligned on priorities and the decisions needed to move work forward.
Drive adoption and reduce manual planning work. Develop simple workflows, documentation, training, and feedback mechanisms. Identify recurring reconciliation and reporting work that can be improved through better data and automation.
Make capacity tradeoffs clear to leadership and partner teams. Provide useful views of gaps between supply and demand, allocation options, and their financial and operational consequences. Partner with Finance and Accounting to align planning data with budgeting and reporting needs.
Have 5+ years of experience leading technical programs or products in data platforms, infrastructure, capacity planning, or a related field, with a record of delivering systems that teams rely on.
Have owned an internal product or platform roadmap and translated complex operational needs into requirements, priorities, and releases that users adopt.
Have direct experience with capacity planning, including demand forecasting, supply planning, allocations, and resource constraints. You understand how utilization, performance, availability, and cost affect planning decisions.
Understand modern data infrastructure, including ingestion, transformation, batch and streaming processing, and analytical storage. You have worked with technologies such as Fivetran, dbt, Spark, Kafka, or comparable systems and can discuss their architectural tradeoffs.
Have practical experience with data modeling, data cleaning, validation, and reconciliation. You can use SQL and Python or similar tools to investigate discrepancies, validate assumptions, and prototype analyses.
Have applied quantitative methods to forecasting, scenario analysis, or optimization. You can assess model assumptions and uncertainty, evaluate forecast performance, and explain the limitations of an analysis.
Understand the capacity, performance, and cost characteristics of compute, storage, networking, and accelerators. You have experience working across multiple cloud environments and can account for differences between providers.
Can lead complex programs with many technical dependencies and align teams with different priorities. You communicate technical tradeoffs clearly to engineers, researchers, finance partners, and leaders.
Are resourceful in ambiguous environments, exercise sound product judgment, and build simple, scalable ways to solve complex planning problems.
Are interested in and thoughtful about the impacts of AGI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Compute Infrastructure team runs the GPU fleet and large-scale compute clusters that serve the models backing ChatGPT and the API, while also supporting training workloads for our next generation models. We operate a large, modern GPU fleet and provide a unified platform for other OpenAI teams to run production Applied AI and Research training workloads.\n\nWe seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.\n\n\n\n\nABOUT THE ROLE\n\nYou will join the Compute Infrastructure TPM team as a Technical Program Manager for Capacity Analytics & Tooling. You will serve as the product manager for our supply and demand planning tools, owning the strategy, roadmap, and delivery of the systems teams use to forecast demand, understand supply, and plan allocations. Your users will include Product TPMs, Capacity TPMs, and Compute TPMs, alongside partners across Finance, Accounting, Leadership, Engineering, and Research.\n\nThis role combines product management, technical program leadership, data engineering, and applied data science. You will partner with engineering and data teams to build reliable data foundations, improve forecasting and scenario planning, and scale our tools and success metrics across CPU, storage, network, and GPU resources. You will help teams make informed capacity decisions across AWS, GCP, Azure, OCI, and other infrastructure providers.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Own the product strategy and roadmap for supply and demand planning tools. Understand user needs, set priorities, define success measures, and guide delivery from initial requirements through adoption and ongoing improvement.\n\n - Build useful planning workflows. Translate complex processes into tools for demand intake, forecasting, supply tracking, scenario analysis, and allocation planning. Help teams understand what infrastructure they need, when it will be available, and which gaps require action.\n\n - Scale the data infrastructure behind capacity planning. Partner with engineering on ingestion, transformation, storage, and delivery of planning data. Guide technical tradeoffs as the number of resources, providers, data sources, and users grows.\n\n - Make planning data consistent and trustworthy. Establish shared data models and definitions for supply, demand, allocations, utilization, and cost. Drive data cleaning, validation, reconciliation, and traceability so users can understand and trust planning outputs.\n\n - Advance forecasting and analytical capabilities. Work with engineering and data partners to connect product and research plans to infrastructure demand. Make assumptions, uncertainty, forecast accuracy, and capacity constraints visible to decision makers.\n\n - Define and scale meaningful success metrics. Measure data quality, forecast performance, planning speed, and tool adoption. Establish consistent ways to track capacity availability, utilization, and efficiency across CPU, storage, network, and GPU resources.\n\n - Support planning across multiple cloud providers. Build capabilities that account for differences in resource types, regions, availability, commercial commitments, and deployment constraints across AWS, GCP, Azure, OCI, and other providers.\n\n - Lead delivery across data, infrastructure, and planning teams. Manage dependencies, technical tradeoffs, migrations, risks, and releases. Keep teams aligned on priorities and the decisions needed to move work forward.\n\n - Drive adoption and reduce manual planning work. Develop simple workflows, documentation, training, and feedback mechanisms. Identify recurring reconciliation and reporting work that can be improved through better data and automation.\n\n - Make capacity tradeoffs clear to leadership and partner teams. Provide useful views of gaps between supply and demand, allocation options, and their financial and operational consequences. Partner with Finance and Accounting to align planning data with budgeting and reporting needs.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 5+ years of experience leading technical programs or products in data platforms, infrastructure, capacity planning, or a related field, with a record of delivering systems that teams rely on.\n\n - Have owned an internal product or platform roadmap and translated complex operational needs into requirements, priorities, and releases that users adopt.\n\n - Have direct experience with capacity planning, including demand forecasting, supply planning, allocations, and resource constraints. You understand how utilization, performance, availability, and cost affect planning decisions.\n\n - Understand modern data infrastructure, including ingestion, transformation, batch and streaming processing, and analytical storage. You have worked with technologies such as Fivetran, dbt, Spark, Kafka, or comparable systems and can discuss their architectural tradeoffs.\n\n - Have practical experience with data modeling, data cleaning, validation, and reconciliation. You can use SQL and Python or similar tools to investigate discrepancies, validate assumptions, and prototype analyses.\n\n - Have applied quantitative methods to forecasting, scenario analysis, or optimization. You can assess model assumptions and uncertainty, evaluate forecast performance, and explain the limitations of an analysis.\n\n - Understand the capacity, performance, and cost characteristics of compute, storage, networking, and accelerators. You have experience working across multiple cloud environments and can account for differences between providers.\n\n - Can lead complex programs with many technical dependencies and align teams with different priorities. You communicate technical tradeoffs clearly to engineers, researchers, finance partners, and leaders.\n\n - Are resourceful in ambiguous environments, exercise sound product judgment, and build simple, scalable ways to solve complex planning problems.\n\n - Are interested in and thoughtful about the impacts of AGI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $285K","compensationTiers":[{"id":"e2294db2-e8f3-4644-991e-20d7d45203bb","tierSummary":"$207K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"4adce390-7a9a-409e-85fc-c28b84314946","summary":"$207K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000},{"id":"b96050d0-f80e-4458-9500-5c736517c59e","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"5692fcec-bd48-40b4-9cd3-2c881faf176c","title":"Silicon Design Lead","department":"Scaling","team":"Hardware","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-04T20:28:08.325+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/5692fcec-bd48-40b4-9cd3-2c881faf176c","applyUrl":"https://jobs.ashbyhq.com/openai/5692fcec-bd48-40b4-9cd3-2c881faf176c/application","descriptionHtml":"About the Team
OpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.
About the Role
We’re looking for a Silicon Design Lead to drive architecture, microarchitecture, and implementation of key IP and subsystems for our AI hardware platforms. You will translate functional, performance, and security requirements into efficient silicon designs, owning technical decisions from architectural definition through implementation and integration.
Part of this role will focus on hardware security implementation in close partnership with OpenAI’s Security team. While the Security team owns the overarching security architecture and requirements, you will translate those requirements into silicon microarchitecture and implementation, balancing security capabilities with performance, power, area, and design complexity. The other part of this role will focus on driving general silicon architecture/microarchitecture.
In this role, you will:
Own architecture, microarchitecture, and implementation of silicon IP and subsystems, from requirements and design specifications through integration and validation.
Define hardware interfaces, data flows, and microarchitectural tradeoffs to meet functional, performance, power, and area requirements.
Partner closely with OpenAI’s Security team to translate security architecture, requirements, and threat models into implementable hardware capabilities.
Design and integrate hardware security mechanisms, including encryption, key management, access controls, isolation, and data protection across silicon subsystems.
Evaluate architectural and implementation tradeoffs to ensure security capabilities meet functional and performance requirements.
Collaborate with silicon architects, RTL, verification, firmware, and software teams to drive subsystem design, integration, and validation.
Review and contribute to RTL implementations, ensuring designs align with architectural intent and system requirements.
Evaluate existing and third-party IP, identify architectural or implementation gaps, and drive solutions across subsystem boundaries.
You might thrive in this role if you:
Have strong experience in silicon IP or subsystem-level architecture, microarchitecture, and implementation.
Have owned hardware IP or subsystem designs from architectural definition through implementation and integration.
Have experience implementing hardware security features such as memory encryption, key management, access controls, isolation, or secure boot.
Understand how to translate functional and security requirements into hardware architectures, interfaces, and microarchitectural specifications.
Have working knowledge of RTL design and coding proficiency in Verilog or SystemVerilog, with the ability to read, review, and contribute to RTL.
Can evaluate performance, power, area, and complexity tradeoffs across silicon designs.
Work effectively across security, silicon architecture, RTL, verification, firmware, and software teams to drive designs from concept through execution.
Ideally, have broader SoC-level architecture or integration experience, though deep IP or subsystem-level expertise is sufficient.
To comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Hardware organization develops AI-native silicon and system-level solutions for the unique demands of advanced AI workloads. Building on efforts like Jalapeño, the team is developing future generations of AI-native silicon and tightly integrated systems to power the next generation of frontier models. By co-designing chips, systems, tools, and methodologies, the team helps deliver faster, more efficient, and production-ready hardware for OpenAI’s supercomputing platform.\n\nAbout the Role\n\nWe’re looking for a Silicon Design Lead to drive architecture, microarchitecture, and implementation of key IP and subsystems for our AI hardware platforms. You will translate functional, performance, and security requirements into efficient silicon designs, owning technical decisions from architectural definition through implementation and integration.\n\nPart of this role will focus on hardware security implementation in close partnership with OpenAI’s Security team. While the Security team owns the overarching security architecture and requirements, you will translate those requirements into silicon microarchitecture and implementation, balancing security capabilities with performance, power, area, and design complexity. The other part of this role will focus on driving general silicon architecture/microarchitecture. \n\nIn this role, you will:\n\n - Own architecture, microarchitecture, and implementation of silicon IP and subsystems, from requirements and design specifications through integration and validation.\n\n - Define hardware interfaces, data flows, and microarchitectural tradeoffs to meet functional, performance, power, and area requirements.\n\n - Partner closely with OpenAI’s Security team to translate security architecture, requirements, and threat models into implementable hardware capabilities.\n\n - Design and integrate hardware security mechanisms, including encryption, key management, access controls, isolation, and data protection across silicon subsystems.\n\n - Evaluate architectural and implementation tradeoffs to ensure security capabilities meet functional and performance requirements.\n\n - Collaborate with silicon architects, RTL, verification, firmware, and software teams to drive subsystem design, integration, and validation.\n\n - Review and contribute to RTL implementations, ensuring designs align with architectural intent and system requirements.\n\n - Evaluate existing and third-party IP, identify architectural or implementation gaps, and drive solutions across subsystem boundaries.\n\nYou might thrive in this role if you:\n\n - Have strong experience in silicon IP or subsystem-level architecture, microarchitecture, and implementation.\n\n - Have owned hardware IP or subsystem designs from architectural definition through implementation and integration.\n\n - Have experience implementing hardware security features such as memory encryption, key management, access controls, isolation, or secure boot.\n\n - Understand how to translate functional and security requirements into hardware architectures, interfaces, and microarchitectural specifications.\n\n - Have working knowledge of RTL design and coding proficiency in Verilog or SystemVerilog, with the ability to read, review, and contribute to RTL.\n\n - Can evaluate performance, power, area, and complexity tradeoffs across silicon designs.\n\n - Work effectively across security, silicon architecture, RTL, verification, firmware, and software teams to drive designs from concept through execution.\n\n - Ideally, have broader SoC-level architecture or integration experience, though deep IP or subsystem-level expertise is sufficient.\n\nTo comply with U.S. export control laws and regulations, candidates for this role may need to meet certain legal status requirements as provided in those laws and regulations.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$287K – $485K • Offers Equity","scrapeableCompensationSalarySummary":"$287K - $485K","compensationTiers":[{"id":"14d3a30e-4926-409d-be5d-bc05c33f4a1d","tierSummary":"$287K – $485K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e773d2fb-6350-402d-a58f-a3f2bba70970","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2c183de5-0cfe-4bab-9d68-98ed13dec564","summary":"$287K – $485K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":485000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":287000,"maxValue":485000}]}},{"id":"80c40695-5cd7-4206-96b6-873158a8e696","title":"Founding Full Stack Software Engineer, Consulting","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T22:23:39.541+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/80c40695-5cd7-4206-96b6-873158a8e696","applyUrl":"https://jobs.ashbyhq.com/openai/80c40695-5cd7-4206-96b6-873158a8e696/application","descriptionHtml":"About the Team
The Consulting team is part of OpenAI’s Enterprise Verticals organization. Our goal is to help consulting teams do better work for their clients. We work side by side with design partners to understand how their teams operate, then use what we learn to build for consultants everywhere.
Today, we’re bringing OpenAI’s models and products together to accelerate the core work of consulting, from investigating a client’s question to delivering advice they can act on. We’re starting by removing the barriers that keep consultants from using AI in their day-to-day work. We’ll draw on the full range of OpenAI’s capabilities, from ChatGPT Work to newer tools such as Dots and Spaces.
Longer term, we want to help firms develop AI-native ways of working. A team could design an engagement around questions it can now afford to explore, test several strategies with its client, and change course as it learns what works. We’re moving quickly, working across OpenAI’s research, product, and engineering teams to turn what we learn with design partners into products consultants everywhere can use.
About the Role
We’re looking for a full-stack software engineer to build first-party OpenAI products for consulting. You’ll own features end to end, from the frontend interfaces consultants use to the backend services and integrations that power them.
You’ll work closely with our consulting design partners and with colleagues across product, design, research, and engineering at OpenAI. Together, you’ll turn what you learn from individual engagement teams into products we can distribute broadly. Success will ultimately be defined by adoption and the value generated for consulting firms.
In this role, you will:
Work directly with our design partners. Sit with consultants and engagement leaders, observe how they work, and identify problems worth solving across firms.
Design and prototype experiences that help consultants do an important part of their job better from day one.
Build across the stack, from the user interface to the services and APIs that connect OpenAI’s models with the tools consultants use.
Build for firms with different methods and working environments while protecting the confidential information clients entrust to them.
Evaluate what you build with design partners and researchers. Use real assignments to see where it improves the work and what still needs to change.
Ship the product to consulting teams broadly and own its rollout and reliability. Use feedback and production data to guide improvements after launch.
You might thrive in this role if you:
Have shipped and operated a substantial product, with hands-on ownership across frontend and backend systems.
Have strong product and interface instincts, especially when people need to understand, question, or correct what software produces.
Enjoy working directly with users and can tell when one customer’s request points to a problem many people share.
Can turn an unfamiliar workflow into a working prototype, then make the technical choices it takes to support many teams.
Make thoughtful tradeoffs about quality, speed, and reliability and can explain those choices to colleagues across disciplines.
Nice to Have
Firsthand consulting experience combined with hands-on experience building and shipping software.
Building software for research, analysis, collaboration, or other complex professional work.
Developing AI applications and evaluating their usefulness with expert users.
Designing enterprise products that handle sensitive information or fit into different organizations’ ways of working.
Taking a product from its first few users to broad adoption as a founder or early engineer.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Consulting team is part of OpenAI’s Enterprise Verticals organization. Our goal is to help consulting teams do better work for their clients. We work side by side with design partners to understand how their teams operate, then use what we learn to build for consultants everywhere.\n\nToday, we’re bringing OpenAI’s models and products together to accelerate the core work of consulting, from investigating a client’s question to delivering advice they can act on. We’re starting by removing the barriers that keep consultants from using AI in their day-to-day work. We’ll draw on the full range of OpenAI’s capabilities, from ChatGPT Work to newer tools such as Dots and Spaces.\n\nLonger term, we want to help firms develop AI-native ways of working. A team could design an engagement around questions it can now afford to explore, test several strategies with its client, and change course as it learns what works. We’re moving quickly, working across OpenAI’s research, product, and engineering teams to turn what we learn with design partners into products consultants everywhere can use.\n\n\n\nAbout the Role\n\nWe’re looking for a full-stack software engineer to build first-party OpenAI products for consulting. You’ll own features end to end, from the frontend interfaces consultants use to the backend services and integrations that power them.\n\nYou’ll work closely with our consulting design partners and with colleagues across product, design, research, and engineering at OpenAI. Together, you’ll turn what you learn from individual engagement teams into products we can distribute broadly. Success will ultimately be defined by adoption and the value generated for consulting firms.\n\n\n\nIn this role, you will:\n\n - Work directly with our design partners. Sit with consultants and engagement leaders, observe how they work, and identify problems worth solving across firms.\n\n - Design and prototype experiences that help consultants do an important part of their job better from day one.\n\n - Build across the stack, from the user interface to the services and APIs that connect OpenAI’s models with the tools consultants use.\n\n - Build for firms with different methods and working environments while protecting the confidential information clients entrust to them.\n\n - Evaluate what you build with design partners and researchers. Use real assignments to see where it improves the work and what still needs to change.\n\n - Ship the product to consulting teams broadly and own its rollout and reliability. Use feedback and production data to guide improvements after launch.\n\n\n\nYou might thrive in this role if you:\n\n - Have shipped and operated a substantial product, with hands-on ownership across frontend and backend systems.\n\n - Have strong product and interface instincts, especially when people need to understand, question, or correct what software produces.\n\n - Enjoy working directly with users and can tell when one customer’s request points to a problem many people share.\n\n - Can turn an unfamiliar workflow into a working prototype, then make the technical choices it takes to support many teams.\n\n - Make thoughtful tradeoffs about quality, speed, and reliability and can explain those choices to colleagues across disciplines.\n\n\n\nNice to Have\n\n - Firsthand consulting experience combined with hands-on experience building and shipping software.\n\n - Building software for research, analysis, collaboration, or other complex professional work.\n\n - Developing AI applications and evaluating their usefulness with expert users.\n\n - Designing enterprise products that handle sensitive information or fit into different organizations’ ways of working.\n\n - Taking a product from its first few users to broad adoption as a founder or early engineer.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$347K – $445K • Offers Equity","scrapeableCompensationSalarySummary":"$347K - $445K","compensationTiers":[{"id":"76c1f988-bffe-407d-8c74-f1cedbf74aae","tierSummary":"$347K – $445K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"7622c504-961e-4066-8eb6-33879ba42893","summary":"$347K – $445K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"id":"71bd2de1-04d7-4661-b314-ca7c2d7ebffe","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":347000,"maxValue":445000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"16596d69-1e40-499b-9d62-13e6f6a498de","title":"Sales Development Leader, Singapore","department":"Go To Market","team":"Account Associates","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-05T05:50:29.446+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/16596d69-1e40-499b-9d62-13e6f6a498de","applyUrl":"https://jobs.ashbyhq.com/openai/16596d69-1e40-499b-9d62-13e6f6a498de/application","descriptionHtml":"About the team
OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.
We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.
Sales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin.
We are hiring a Sales Development Manager to lead a team of SDRs supporting our Large Enterprise business across APAC. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic enterprise opportunities.
This is a foundational front-line leadership role within OpenAI’s enterprise GTM organization. You will help define how we engage prospective customers, convert product and developer interest into enterprise conversations, and scale repeatable outbound and inbound motions across some of the world’s largest organizations.
You will partner closely with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and help shape the future of OpenAI’s enterprise growth engine.
Lead, coach, and develop a team of SDRs supporting Large Enterprise, Verticals, and Strategic Accounts across APAC
Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals
Establish strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency
Partner closely with Account Directors and enterprise sales leadership on territory planning, account prioritization, and opportunity development
Help define scalable SDR playbooks across outbound, inbound, ABM, partner-sourced, and product-led motions
Coach SDRs on executive communication, discovery, account research, and strategic prospecting
Build a high-performance, collaborative, and low-ego team culture focused on continuous improvement
Work cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations to optimize pipeline generation efforts
Support hiring, onboarding, and ramping of new SDR talent as the organization scales
Bring market feedback and customer insights back into the broader GTM organization
Have 6–10+ years of experience in sales, business development, or GTM roles
Bring experience managing SDRs or business development teams in enterprise SaaS or platform businesses
Have a strong understanding of enterprise prospecting, pipeline generation, and outbound strategy
Are highly operational and data-driven, with experience managing metrics, conversion funnels, and forecasting
Thrive in fast-paced, high-growth environments with evolving processes and ambiguity
Have experience partnering closely with Enterprise Sales teams on strategic account development
Are an exceptional coach who knows how to develop early-career talent into high-performing sales professionals
Communicate effectively with both technical and executive stakeholders
Lead with high standards, accountability, and a low-ego mindset
Are excited about helping enterprises adopt transformative AI technologies
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business—from ChatGPT Enterprise to our developer platform and APIs.\n\nWe partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and developer-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments.\n\nSales Development sits at the front of this motion—where technical curiosity becomes executive engagement and OpenAI’s enterprise relationships begin.\n\n\n\nABOUT THE ROLE\n\nWe are hiring a Sales Development Manager to lead a team of SDRs supporting our Large Enterprise business across APAC. Reporting into Sales Development leadership, this role will be responsible for coaching and developing a high-performing team focused on generating qualified pipeline and creating strategic enterprise opportunities.\n\nThis is a foundational front-line leadership role within OpenAI’s enterprise GTM organization. You will help define how we engage prospective customers, convert product and developer interest into enterprise conversations, and scale repeatable outbound and inbound motions across some of the world’s largest organizations.\n\nYou will partner closely with Sales, Marketing, Solutions Engineering, Partnerships, and Strategy & Operations to drive pipeline generation and help shape the future of OpenAI’s enterprise growth engine.\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Lead, coach, and develop a team of SDRs supporting Large Enterprise, Verticals, and Strategic Accounts across APAC\n\n - Drive high-quality pipeline generation through outbound prospecting, inbound qualification, account-based motions, and product-led signals\n\n - Establish strong operational rigor around activity metrics, conversion rates, pipeline quality, and execution consistency\n\n - Partner closely with Account Directors and enterprise sales leadership on territory planning, account prioritization, and opportunity development\n\n - Help define scalable SDR playbooks across outbound, inbound, ABM, partner-sourced, and product-led motions\n\n - Coach SDRs on executive communication, discovery, account research, and strategic prospecting\n\n - Build a high-performance, collaborative, and low-ego team culture focused on continuous improvement\n\n - Work cross-functionally with Marketing, Partnerships, Solutions Engineering, and Strategy & Operations to optimize pipeline generation efforts\n\n - Support hiring, onboarding, and ramping of new SDR talent as the organization scales\n\n - Bring market feedback and customer insights back into the broader GTM organization\n\n\nYOU MAY THRIVE IN THIS ROLE IF YOU\n\n - Have 6–10+ years of experience in sales, business development, or GTM roles\n\n - Bring experience managing SDRs or business development teams in enterprise SaaS or platform businesses\n\n - Have a strong understanding of enterprise prospecting, pipeline generation, and outbound strategy\n\n - Are highly operational and data-driven, with experience managing metrics, conversion funnels, and forecasting\n\n - Thrive in fast-paced, high-growth environments with evolving processes and ambiguity\n\n - Have experience partnering closely with Enterprise Sales teams on strategic account development\n\n - Are an exceptional coach who knows how to develop early-career talent into high-performing sales professionals\n\n - Communicate effectively with both technical and executive stakeholders\n\n - Lead with high standards, accountability, and a low-ego mindset\n\n - Are excited about helping enterprises adopt transformative AI technologies\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"31b9754b-6ed1-4ee1-80ad-d087cba053c4","title":"Executive Business Partner, EMEA (Strategy)","department":"Executive Operations","team":"Executive Operations","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-05T13:02:25.289+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/31b9754b-6ed1-4ee1-80ad-d087cba053c4","applyUrl":"https://jobs.ashbyhq.com/openai/31b9754b-6ed1-4ee1-80ad-d087cba053c4/application","descriptionHtml":"About the Team
Our Executive Business Partners serve as trusted advisors and collaborators to OpenAI’s executives and leaders, bringing strong communication, sound judgment, and operational excellence to their teams. We elevate leadership impact by anticipating needs, streamlining processes, and providing comprehensive support so our leaders can focus on their highest-impact priorities. Through strong relationships and a deep understanding of business objectives, we help teams navigate complexity, achieve key milestones, and contribute to OpenAI’s growth and success.
Our leadership team reflects OpenAI’s culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authenticity, making OpenAI an excellent place to work for highly accomplished professionals.
OpenAI is expanding its presence across EMEA, building the teams and leadership needed to support our growth across the region.
In this role, you will:
Partner with our GM, UK & Nordics, our EMEA Communications leader, and a future EMEA Marketing leader. These leaders work closely with our Managing Director, EMEA, other regional GMs, and teams across Sales, Policy, Partnerships, and beyond to advance OpenAI’s presence in the region. You’ll help these leaders and their teams operate effectively by creating structure, driving coordination, and strengthening the operating cadence across markets, functions, and time zones. Working across regional business leadership, communications, and marketing, you’ll anticipate needs, manage competing priorities, and build connections that support effective collaboration and execution.
You might thrive in this role if you have:
5+ years experience in a cross-functional executive assistant role or similar support function.
Successfully supported multiple leaders in the past.
Worked in a hard tech startup or similar environment.
Experience working across EMEA markets and collaborating with U.S.-based HQ teams.
High cross-cultural EQ and ability to tailor communication styles for diverse stakeholders.
Strong operational rigor — able to run cadences, track priorities, and maintain alignment across time zones.
Comfortable supporting complex, rapid travel across international regions.
Strong communication - being able to tailor a message appropriate to a specific audience (writing an email to a Senator vs. a Customer vs. an Exec).
Discretion - this role will have exposure to sensitive knowledge so must be rock solid on confidentiality.
Humility/diplomacy - this role has the potential to accrue power in a unique ways, but we want this person to be decisive and make noncontroversial decisions.
Very fluent in Google Calendar, Docs, Sheets, Gmail, etc. and other modern productivity software, and are excited to learn and use new tools.
Genuine interest in the technology we’re building and the transformative potential of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOur Executive Business Partners serve as trusted advisors and collaborators to OpenAI’s executives and leaders, bringing strong communication, sound judgment, and operational excellence to their teams. We elevate leadership impact by anticipating needs, streamlining processes, and providing comprehensive support so our leaders can focus on their highest-impact priorities. Through strong relationships and a deep understanding of business objectives, we help teams navigate complexity, achieve key milestones, and contribute to OpenAI’s growth and success.\n\nOur leadership team reflects OpenAI’s culture and core values and is a mission-driven, kind, and thoughtful group. We take pride in creating a work environment that fosters collaboration, open communication, and authenticity, making OpenAI an excellent place to work for highly accomplished professionals.\n\nOpenAI is expanding its presence across EMEA, building the teams and leadership needed to support our growth across the region.\n\nIn this role, you will:\n\nPartner with our GM, UK & Nordics, our EMEA Communications leader, and a future EMEA Marketing leader. These leaders work closely with our Managing Director, EMEA, other regional GMs, and teams across Sales, Policy, Partnerships, and beyond to advance OpenAI’s presence in the region. You’ll help these leaders and their teams operate effectively by creating structure, driving coordination, and strengthening the operating cadence across markets, functions, and time zones. Working across regional business leadership, communications, and marketing, you’ll anticipate needs, manage competing priorities, and build connections that support effective collaboration and execution.\n\nYou might thrive in this role if you have:\n\n - 5+ years experience in a cross-functional executive assistant role or similar support function.\n\n - Successfully supported multiple leaders in the past.\n\n - Worked in a hard tech startup or similar environment.\n\n - Experience working across EMEA markets and collaborating with U.S.-based HQ teams.\n\n - High cross-cultural EQ and ability to tailor communication styles for diverse stakeholders.\n\n - Strong operational rigor — able to run cadences, track priorities, and maintain alignment across time zones.\n\n - Comfortable supporting complex, rapid travel across international regions.\n\n - Strong communication - being able to tailor a message appropriate to a specific audience (writing an email to a Senator vs. a Customer vs. an Exec).\n\n - Discretion - this role will have exposure to sensitive knowledge so must be rock solid on confidentiality.\n\n - Humility/diplomacy - this role has the potential to accrue power in a unique ways, but we want this person to be decisive and make noncontroversial decisions.\n\n - Very fluent in Google Calendar, Docs, Sheets, Gmail, etc. and other modern productivity software, and are excited to learn and use new tools.\n\n - Genuine interest in the technology we’re building and the transformative potential of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"e49133e6-4030-4295-b393-1725aa410344","title":"Technical Program Manager, Research Compute Services","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T02:20:19.189+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/e49133e6-4030-4295-b393-1725aa410344","applyUrl":"https://jobs.ashbyhq.com/openai/e49133e6-4030-4295-b393-1725aa410344/application","descriptionHtml":"Research Compute Services builds the systems that help researchers use OpenAI’s compute fleet effectively. We partner with Research and Compute Infrastructure to support workloads across the compute stack, including pretraining, synthetic data generation, sampling, research inference, and reinforcement learning.
Our work connects changing research needs with capacity planning, allocation, and scheduling. We build tools and services that help researchers express their compute needs, access the right resources, and run their workloads effectively. As the fleet and our research ambitions grow, we continually improve how compute is planned, allocated, and used.
You will be part of an engineer-first TPM team, partnering closely with the Research Compute Services team. Your primary responsibility will be to build and own the tools, data, and platform that turn Research plans and workload signals into concrete compute demand and manage allocations across the fleet.
This is a hands-on technical role. You will build alongside researchers and engineers, working directly with code and data to prototype solutions, automate workflows, and deliver tools that teams use every day. You will combine technical judgment and program leadership to connect capacity planning with the deployment, scheduling, and optimization systems that make allocated compute usable.
You will work across a broad range of Research workloads, understanding their different requirements and ensuring those needs shape the platform. Success means researchers can express their needs, understand their allocations, and use compute effectively as priorities and workloads change.
Build with Research. Work directly with researchers across pretraining, research inference, and other workloads. Treat these communities as core users, and translate their needs into improvements across compute services, tooling, and scheduling.
Own Research demand and allocation systems. Own the roadmap and delivery of the tools, data, and platform used to capture demand, support allocation decisions, and manage allocations. Carry this work from requirements and design through adoption and ongoing improvement.
Turn research plans into actionable demand. Develop systems that translate evolving plans and workload requirements into concrete capacity needs, including resource requirements, timing, and constraints.
Connect capacity supply and demand. Partner with Capacity Planning, Research, and infrastructure teams to reconcile demand with available supply. Build the tools and workflows needed to evaluate scenarios, manage changes, and make allocation tradeoffs visible to decision makers.
Build reliable data and useful tools. Create data models, views, and automation that show what researchers need, what capacity is available, what has been allocated, and how it is being used. Improve self-service workflows for requesting and managing compute.
Connect allocations to workload execution. Partner with engineers working on Kubernetes deployments and scheduling systems so allocation plans reflect workload constraints and translate into resources that researchers can use.
Improve allocation and scheduling efficiency. Work with engineers to evaluate optimization approaches, including solvers operating at fleet and local scheduling levels. Help define constraints and objectives, assess tradeoffs, and measure improvements in fleet utilization.
Find and address systemic gaps. Use workload and fleet data to identify bottlenecks, unused capacity, and recurring manual work. Build durable improvements to the tools and systems behind those problems.
Lead technical delivery across teams. Own plans, dependencies, and decisions across Research, Research Compute Services, Capacity Planning, and infrastructure engineering. Keep teams aligned on what needs to be built, how it will be adopted, and who will operate it.
Make progress and tradeoffs clear. Give working teams and leadership a clear view of demand, allocation constraints, delivery progress, and decisions that need attention.
Have a strong engineering foundation, developed through relevant education or demonstrated technical experience.
Have led and delivered complex technical programs involving large-scale compute, distributed systems, infrastructure platforms, or research environments.
Have practical experience with capacity planning, including supply and demand management, compute allocations, and the tools and data that support those decisions.
Have personally built or materially contributed to tools, data systems, or automation used by engineering or research teams. You are comfortable working directly with code and operational data.
Are familiar with Kubernetes deployments and scheduling systems, and understand how resource constraints and placement decisions affect workload execution.
Understand optimization solvers and can reason about their use in fleet-wide allocation and local scheduling. You can evaluate constraints, objectives, and tradeoffs without losing sight of researcher needs.
Can work closely with researchers to understand evolving requirements and translate them into systems that are practical to build and useful in daily work.
Can take ownership of ambiguous technical problems, establish a clear path forward, and bring complex work through delivery and adoption.
Communicate technical decisions, constraints, and priorities clearly across engineering, Research, and leadership.
Are resourceful, comfortable with changing priorities, and motivated by improving both researcher productivity and compute efficiency.
Are interested in and thoughtful about the impacts of AGI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nResearch Compute Services builds the systems that help researchers use OpenAI’s compute fleet effectively. We partner with Research and Compute Infrastructure to support workloads across the compute stack, including pretraining, synthetic data generation, sampling, research inference, and reinforcement learning.\n\nOur work connects changing research needs with capacity planning, allocation, and scheduling. We build tools and services that help researchers express their compute needs, access the right resources, and run their workloads effectively. As the fleet and our research ambitions grow, we continually improve how compute is planned, allocated, and used.\n\n\n\n\nABOUT THE ROLE\n\nYou will be part of an engineer-first TPM team, partnering closely with the Research Compute Services team. Your primary responsibility will be to build and own the tools, data, and platform that turn Research plans and workload signals into concrete compute demand and manage allocations across the fleet.\n\nThis is a hands-on technical role. You will build alongside researchers and engineers, working directly with code and data to prototype solutions, automate workflows, and deliver tools that teams use every day. You will combine technical judgment and program leadership to connect capacity planning with the deployment, scheduling, and optimization systems that make allocated compute usable.\n\nYou will work across a broad range of Research workloads, understanding their different requirements and ensuring those needs shape the platform. Success means researchers can express their needs, understand their allocations, and use compute effectively as priorities and workloads change.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Build with Research. Work directly with researchers across pretraining, research inference, and other workloads. Treat these communities as core users, and translate their needs into improvements across compute services, tooling, and scheduling.\n\n - Own Research demand and allocation systems. Own the roadmap and delivery of the tools, data, and platform used to capture demand, support allocation decisions, and manage allocations. Carry this work from requirements and design through adoption and ongoing improvement.\n\n - Turn research plans into actionable demand. Develop systems that translate evolving plans and workload requirements into concrete capacity needs, including resource requirements, timing, and constraints.\n\n - Connect capacity supply and demand. Partner with Capacity Planning, Research, and infrastructure teams to reconcile demand with available supply. Build the tools and workflows needed to evaluate scenarios, manage changes, and make allocation tradeoffs visible to decision makers.\n\n - Build reliable data and useful tools. Create data models, views, and automation that show what researchers need, what capacity is available, what has been allocated, and how it is being used. Improve self-service workflows for requesting and managing compute.\n\n - Connect allocations to workload execution. Partner with engineers working on Kubernetes deployments and scheduling systems so allocation plans reflect workload constraints and translate into resources that researchers can use.\n\n - Improve allocation and scheduling efficiency. Work with engineers to evaluate optimization approaches, including solvers operating at fleet and local scheduling levels. Help define constraints and objectives, assess tradeoffs, and measure improvements in fleet utilization.\n\n - Find and address systemic gaps. Use workload and fleet data to identify bottlenecks, unused capacity, and recurring manual work. Build durable improvements to the tools and systems behind those problems.\n\n - Lead technical delivery across teams. Own plans, dependencies, and decisions across Research, Research Compute Services, Capacity Planning, and infrastructure engineering. Keep teams aligned on what needs to be built, how it will be adopted, and who will operate it.\n\n - Make progress and tradeoffs clear. Give working teams and leadership a clear view of demand, allocation constraints, delivery progress, and decisions that need attention.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have a strong engineering foundation, developed through relevant education or demonstrated technical experience.\n\n - Have led and delivered complex technical programs involving large-scale compute, distributed systems, infrastructure platforms, or research environments.\n\n - Have practical experience with capacity planning, including supply and demand management, compute allocations, and the tools and data that support those decisions.\n\n - Have personally built or materially contributed to tools, data systems, or automation used by engineering or research teams. You are comfortable working directly with code and operational data.\n\n - Are familiar with Kubernetes deployments and scheduling systems, and understand how resource constraints and placement decisions affect workload execution.\n\n - Understand optimization solvers and can reason about their use in fleet-wide allocation and local scheduling. You can evaluate constraints, objectives, and tradeoffs without losing sight of researcher needs.\n\n - Can work closely with researchers to understand evolving requirements and translate them into systems that are practical to build and useful in daily work.\n\n - Can take ownership of ambiguous technical problems, establish a clear path forward, and bring complex work through delivery and adoption.\n\n - Communicate technical decisions, constraints, and priorities clearly across engineering, Research, and leadership.\n\n - Are resourceful, comfortable with changing priorities, and motivated by improving both researcher productivity and compute efficiency.\n\n - Are interested in and thoughtful about the impacts of AGI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $285K","compensationTiers":[{"id":"5d58190c-de44-4c14-9523-002fc0846eff","tierSummary":"$207K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"e753ddd2-415f-4237-91c5-540c2703925c","summary":"$207K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000},{"id":"93bcc5c2-894e-4407-9ab4-ed825ec8567a","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"66453891-c75a-41c9-a7de-d0c67f23db4e","title":"BIM Designer & Coordinator: Civil","department":"Scaling","team":"Datacenter Design","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T18:45:51.030+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/66453891-c75a-41c9-a7de-d0c67f23db4e","applyUrl":"https://jobs.ashbyhq.com/openai/66453891-c75a-41c9-a7de-d0c67f23db4e/application","descriptionHtml":"About the Team
Industrial Compute develops the infrastructure that powers OpenAI’s AI systems. Our Design organization connects engineering, construction, and digital delivery to support complex data center campuses from initial planning through deployment.
Working with internal teams, design consultants, and construction partners, we develop coordinated designs that address site constraints, infrastructure requirements, and future growth. Our BIM team provides the models and workflows needed to deliver consistently across the portfolio.
About the Role
We are seeking a hands-on Civil BIM Designer & Coordinator with a minimum of 8 years of relevant experience to support the planning and design of large-scale, mission-critical data center campuses and associated power generation, energy storage, and utility facilities.
In this role, you will develop, coordinate, and maintain civil models using Civil 3D and AutoCAD. Your scope will include site layouts, grading, drainage, roads, and utilities, coordinating buildings with generating equipment, battery energy storage systems (BESS), water treatment plants, gas metering and conditioning facilities, substations, and cooling systems.
You will work closely with civil engineers, BIM team, discipline designers, equipment vendors, and delivery partners to turn engineering requirements into clear models and deliverables. Your work will support early design reviews, resolve site coordination challenges, and establish repeatable civil BIM practices across concurrent projects. Detailed engineering requirements and specialist analyses will be provided by the responsible engineers.
We are looking for a hands-on civil specialist who can independently manage modeling assignments, communicate design dependencies, and maintain quality as projects evolve.
Key Responsibilities
Advance feasibility, constructability, and phasing: Prepare layout, grading, routing, and earthwork options for early design reviews; incorporate noise, exhaust dispersion, heat-rejection, safety, and environmental constraints. Model heavy-equipment delivery routes, turning movements, crane areas, laydown, maintenance clearances, staged construction, temporary-to-permanent generation transitions, and future expansion.
Lead civil site development: Create and maintain surfaces, grading and earthwork models, equipment and building pads, roads, alignments, profiles, and corridors. Incorporate flood protection, stormwater management, and containment or separation process-drainage requirements.
Develop and coordinate plant utility systems: Model gravity and pressure networks for gas supply, cooling and process water, fire water, wastewater, electrical duct banks, and communications. Coordinate utility models, routes, corridors, crossings, connections, and clearances with engineers, consultants, utility providers, vendors, and construction partners.
Integrate campus and power-generation infrastructure: Coordinate civil models with buildings, power plants, BESS, substations, water treatment plants, gas metering and conditioning facilities, cooling systems, and other site utilities. Support simple-cycle and combined-cycle gas turbine, reciprocating engine, and CHP layouts while incorporating equipment separation, service access, and fire access.
Coordinate equipment, foundation, and thermal interfaces: Integrate vendor general arrangements, foundation footprints, equipment elevations, trenches, pits, and pipe-support locations with inputs from structural, geotechnical, mechanical, and electrical engineers. Coordinate civil interfaces for heat-recovery steam generators, steam-turbine facilities, heat exchangers, cooling towers, air-cooled condensers, radiator arrays, and thermal-distribution corridors.
Govern civil model data and multidisciplinary alignment: Manage Civil 3D data shortcuts, external references, coordinate systems, styles, templates, and parts libraries. Coordinate Civil 3D, Revit, vendor, and combined-discipline models; verify coordinates, origins, elevations, units, orientation, and model alignment in Navisworks.
Drive coordination and quality: Lead model reviews, investigate clashes and spatial conflicts, communicate design changes, and track issues through resolution. Review civil models and drawings for completeness, reference integrity, consistency, and compliance with project BIM requirements.
Deliver and improve civil BIM: Prepare plans, profiles, sections, model exports, review packages, and model-based quantities appropriate to each project phase. Maintain reusable content, document workflows, and improve delivery across data center, power-generation, energy-storage, and utility projects.
Qualifications
Minimum 8 years of civil design, BIM modeling, or civil infrastructure drafting experience, plus a relevant degree/diploma or equivalent practical experience.
Experience supporting mission-critical facilities or complex industrial infrastructure across multiple disciplines.
Advanced Civil 3D and AutoCAD proficiency, including grading, corridors, utility networks, sheet production, data shortcuts, references, coordinate systems, and model dependencies.
Experience with site-survey data, GIS, point clouds, NavVis or similar laser-scanning/reality-capture workflows.
Experience with Navisworks, Revizto, and Autodesk Forma for model coordination, issue tracking, and markups.
Ability to independently deliver civil packages, interpret engineering and vendor information, identify missing inputs, and escalate engineering decisions appropriately.
Strong communication and organizational skills across changing priorities and concurrent projects.
Preferred Skills
Direct experience with hyperscale, colocation, or other mission-critical data center campuses, from conceptual site planning through detailed design and construction coordination.
Experience supporting civil design and model coordination for one or more of the following: gas turbine or reciprocating engine power plants, combined-cycle or CHP facilities, BESS installations, water treatment plants, gas metering and conditioning facilities, or comparable industrial infrastructure.
Familiarity with OEM installation requirements, equipment and foundation interfaces, maintenance envelopes, and balance-of-plant infrastructure.
Familiarity with Revit-to-Civil 3D workflows, including building locations, elevations, utility interfaces, and phased campus development.
Experience with GIS, survey data, point clouds, and civil data exchange workflows.
Experience reviewing consultant models, BIM execution plans, levels of development, model quality, and common data environments.
Experience improving production through Dynamo, scripting, or other automation tools.
For candidates with deeper experience, the ability to guide complex civil modeling packages, mentor colleagues, and improve shared standards.
What Success Looks Like
You deliver dependable civil models and drawings, identify coordination issues early, and maintain clear ownership of civil BIM production and standards. Your work enables coordinated delivery of data center campuses and associated power, energy storage, and utility infrastructure across the portfolio.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nIndustrial Compute develops the infrastructure that powers OpenAI’s AI systems. Our Design organization connects engineering, construction, and digital delivery to support complex data center campuses from initial planning through deployment.\n\nWorking with internal teams, design consultants, and construction partners, we develop coordinated designs that address site constraints, infrastructure requirements, and future growth. Our BIM team provides the models and workflows needed to deliver consistently across the portfolio.\n\nAbout the Role\n\nWe are seeking a hands-on Civil BIM Designer & Coordinator with a minimum of 8 years of relevant experience to support the planning and design of large-scale, mission-critical data center campuses and associated power generation, energy storage, and utility facilities.\n\nIn this role, you will develop, coordinate, and maintain civil models using Civil 3D and AutoCAD. Your scope will include site layouts, grading, drainage, roads, and utilities, coordinating buildings with generating equipment, battery energy storage systems (BESS), water treatment plants, gas metering and conditioning facilities, substations, and cooling systems.\n\nYou will work closely with civil engineers, BIM team, discipline designers, equipment vendors, and delivery partners to turn engineering requirements into clear models and deliverables. Your work will support early design reviews, resolve site coordination challenges, and establish repeatable civil BIM practices across concurrent projects. Detailed engineering requirements and specialist analyses will be provided by the responsible engineers.\n\nWe are looking for a hands-on civil specialist who can independently manage modeling assignments, communicate design dependencies, and maintain quality as projects evolve.\n\nKey Responsibilities\n\n - Advance feasibility, constructability, and phasing: Prepare layout, grading, routing, and earthwork options for early design reviews; incorporate noise, exhaust dispersion, heat-rejection, safety, and environmental constraints. Model heavy-equipment delivery routes, turning movements, crane areas, laydown, maintenance clearances, staged construction, temporary-to-permanent generation transitions, and future expansion.\n\n - Lead civil site development: Create and maintain surfaces, grading and earthwork models, equipment and building pads, roads, alignments, profiles, and corridors. Incorporate flood protection, stormwater management, and containment or separation process-drainage requirements.\n\n - Develop and coordinate plant utility systems: Model gravity and pressure networks for gas supply, cooling and process water, fire water, wastewater, electrical duct banks, and communications. Coordinate utility models, routes, corridors, crossings, connections, and clearances with engineers, consultants, utility providers, vendors, and construction partners.\n\n - Integrate campus and power-generation infrastructure: Coordinate civil models with buildings, power plants, BESS, substations, water treatment plants, gas metering and conditioning facilities, cooling systems, and other site utilities. Support simple-cycle and combined-cycle gas turbine, reciprocating engine, and CHP layouts while incorporating equipment separation, service access, and fire access.\n\n - Coordinate equipment, foundation, and thermal interfaces: Integrate vendor general arrangements, foundation footprints, equipment elevations, trenches, pits, and pipe-support locations with inputs from structural, geotechnical, mechanical, and electrical engineers. Coordinate civil interfaces for heat-recovery steam generators, steam-turbine facilities, heat exchangers, cooling towers, air-cooled condensers, radiator arrays, and thermal-distribution corridors.\n\n - Govern civil model data and multidisciplinary alignment: Manage Civil 3D data shortcuts, external references, coordinate systems, styles, templates, and parts libraries. Coordinate Civil 3D, Revit, vendor, and combined-discipline models; verify coordinates, origins, elevations, units, orientation, and model alignment in Navisworks.\n\n - Drive coordination and quality: Lead model reviews, investigate clashes and spatial conflicts, communicate design changes, and track issues through resolution. Review civil models and drawings for completeness, reference integrity, consistency, and compliance with project BIM requirements.\n\n - Deliver and improve civil BIM: Prepare plans, profiles, sections, model exports, review packages, and model-based quantities appropriate to each project phase. Maintain reusable content, document workflows, and improve delivery across data center, power-generation, energy-storage, and utility projects.\n\nQualifications\n\n - Minimum 8 years of civil design, BIM modeling, or civil infrastructure drafting experience, plus a relevant degree/diploma or equivalent practical experience.\n\n - Experience supporting mission-critical facilities or complex industrial infrastructure across multiple disciplines.\n\n - Advanced Civil 3D and AutoCAD proficiency, including grading, corridors, utility networks, sheet production, data shortcuts, references, coordinate systems, and model dependencies.\n\n - Experience with site-survey data, GIS, point clouds, NavVis or similar laser-scanning/reality-capture workflows.\n\n - Experience with Navisworks, Revizto, and Autodesk Forma for model coordination, issue tracking, and markups.\n\n - Ability to independently deliver civil packages, interpret engineering and vendor information, identify missing inputs, and escalate engineering decisions appropriately.\n\n - Strong communication and organizational skills across changing priorities and concurrent projects.\n\nPreferred Skills\n\n - Direct experience with hyperscale, colocation, or other mission-critical data center campuses, from conceptual site planning through detailed design and construction coordination.\n\n - Experience supporting civil design and model coordination for one or more of the following: gas turbine or reciprocating engine power plants, combined-cycle or CHP facilities, BESS installations, water treatment plants, gas metering and conditioning facilities, or comparable industrial infrastructure.\n\n - Familiarity with OEM installation requirements, equipment and foundation interfaces, maintenance envelopes, and balance-of-plant infrastructure.\n\n - Familiarity with Revit-to-Civil 3D workflows, including building locations, elevations, utility interfaces, and phased campus development.\n\n - Experience with GIS, survey data, point clouds, and civil data exchange workflows.\n\n - Experience reviewing consultant models, BIM execution plans, levels of development, model quality, and common data environments.\n\n - Experience improving production through Dynamo, scripting, or other automation tools.\n\n - For candidates with deeper experience, the ability to guide complex civil modeling packages, mentor colleagues, and improve shared standards.\n\nWhat Success Looks Like\n\nYou deliver dependable civil models and drawings, identify coordination issues early, and maintain clear ownership of civil BIM production and standards. Your work enables coordinated delivery of data center campuses and associated power, energy storage, and utility infrastructure across the portfolio.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$141K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$141K - $285K","compensationTiers":[{"id":"03a86d8f-6cfb-4e39-803e-4287d4197c96","tierSummary":"$141K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"17be8d63-9ef3-44b5-b5b5-47a7e68b8e84","summary":"$141K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":141000,"maxValue":285000},{"id":"c9caf20e-2b4b-4a40-8376-1b6e4d8f7ddf","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":141000,"maxValue":285000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"df242b29-6a84-4968-8d57-cbeec20dee67","title":"Technical Program Manager, Global Infrastructure Planning","department":"Technical Program Management","team":"Technical Program Management","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T02:20:11.560+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/df242b29-6a84-4968-8d57-cbeec20dee67","applyUrl":"https://jobs.ashbyhq.com/openai/df242b29-6a84-4968-8d57-cbeec20dee67/application","descriptionHtml":"The Compute Infrastructure team runs the GPU fleet and large compute clusters that support OpenAI’s research, ChatGPT, and the API. Our work spans GPUs, CPUs, storage, networking, and cloud infrastructure, bringing these systems together so teams can train and serve models at scale.
We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.
You will own CPU capacity planning and management across Research and Compute. Working with infrastructure owners, you will lead integrated planning for CPU, storage, and network capacity across OpenAI’s global fleet. You will connect workload demand and GPU deployment plans with the foundational resources required to support pretraining, research, and application infrastructure at scale.
You will work closely with workload owners, infrastructure engineering, network deployment teams, Finance, and cloud providers to turn forecasts into supply and allocation plans. You will understand workload architecture, guide decisions when capacity is constrained, and drive opportunities to improve utilization and reduce waste. Your work will span planning over multiple years and ongoing capacity management across regions and providers, including AWS, GCP, Azure, and OCI.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
Lead CPU demand planning across Research, Compute, and application infrastructure, including foundational services, data acquisition, container platforms, robotics, and services supporting GPU clusters. Maintain forecasts that capture workload growth, regional and hardware requirements, timing, and acceptable alternatives.
Translate workload growth and GPU fleet plans into integrated CPU, storage, and network requirements. Partner with engineering to determine the capacity, throughput, bandwidth, connectivity, and placement needed to support pretraining and applications at scale.
Reconcile current and incoming supply with demand, model constrained scenarios, and drive allocation and prioritization decisions. Lead CPU allocation planning and fulfillment, including quota transfers, rebalancing, and reclaims.
Partner with network engineering and deployment teams to translate regional demand into bandwidth and connectivity plans, ordering inputs, and delivery milestones. Coordinate CPU and network allocations as capacity is deployed across the fleet.
Understand workload architecture and performance requirements well enough to challenge assumptions and influence technical decisions. Help teams evaluate resource sizing, regional placement, data movement, storage choices, and acceptable alternatives when supply is constrained.
Drive fleet efficiency programs that reclaim unused capacity, rightsize workloads, modernize infrastructure, and improve placement or resource sharing. Measure the capacity released and cost improvements while preserving workload performance and reliability.
Scale integrated capacity planning across CPU, storage, and network in partnership with resource owners. Improve demand intake, forecasts, scenario models, inventory and allocation records, and the tools that automate recurring workflows.
Partner with cloud providers, Finance, Procurement, and engineering to shape capacity orders, commitments, and renewal decisions. Evaluate regional availability, delivery lead times, cost, and technical fit, and drive resolution of supply gaps.
Align capacity plans with cluster and application deployment milestones. Work across infrastructure owners to ensure CPU, storage, and network dependencies are ready when workloads need them, and resolve gaps that would delay usable capacity.
Give teams and leadership a clear view of demand, supply, allocation tradeoffs, forecast changes, and risks. Turn ambiguous or competing needs into decisions, accountable owners, and executable plans.
Have 5+ years of experience in technical program management, capacity planning, capacity engineering, or infrastructure management, with ownership of complex programs at scale.
Have directly managed demand forecasting, supply planning, allocations, and capacity operations for CPU or cloud compute infrastructure. You understand how forecasts, inventory, quotas, delivery schedules, and utilization inform capacity decisions.
Bring technical depth in one or more infrastructure domains and can reason across the dependencies among CPUs, GPUs, storage, and networks.
Understand how workload architecture drives CPU and memory needs, storage capacity and throughput, network bandwidth and latency, and regional placement. You can use that knowledge to influence engineering decisions.
Have worked across multiple cloud providers and understand how provider capabilities, quotas, regional constraints, and commercial commitments affect capacity plans.
Have built or improved capacity planning tools, data models, or automation. You are comfortable working directly with data to validate assumptions, model scenarios, and measure outcomes.
Have delivered measurable improvements in infrastructure utilization or cost through reclaims, rightsizing, modernization, workload placement, or other efficiency programs.
Can lead decisions across engineering, research, product, Finance, and external providers, balancing technical requirements, delivery risk, and cost. You communicate clearly with both working teams and leadership.
Are resourceful in ambiguous environments, take ownership of outcomes, and build simple processes that continue to work as the fleet grows.
Are interested in and thoughtful about the impacts of AGI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe Compute Infrastructure team runs the GPU fleet and large compute clusters that support OpenAI’s research, ChatGPT, and the API. Our work spans GPUs, CPUs, storage, networking, and cloud infrastructure, bringing these systems together so teams can train and serve models at scale.\n\nWe seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.\n\n\n\n\nABOUT THE ROLE\n\nYou will own CPU capacity planning and management across Research and Compute. Working with infrastructure owners, you will lead integrated planning for CPU, storage, and network capacity across OpenAI’s global fleet. You will connect workload demand and GPU deployment plans with the foundational resources required to support pretraining, research, and application infrastructure at scale.\n\nYou will work closely with workload owners, infrastructure engineering, network deployment teams, Finance, and cloud providers to turn forecasts into supply and allocation plans. You will understand workload architecture, guide decisions when capacity is constrained, and drive opportunities to improve utilization and reduce waste. Your work will span planning over multiple years and ongoing capacity management across regions and providers, including AWS, GCP, Azure, and OCI.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL:\n\n - Lead CPU demand planning across Research, Compute, and application infrastructure, including foundational services, data acquisition, container platforms, robotics, and services supporting GPU clusters. Maintain forecasts that capture workload growth, regional and hardware requirements, timing, and acceptable alternatives.\n\n - Translate workload growth and GPU fleet plans into integrated CPU, storage, and network requirements. Partner with engineering to determine the capacity, throughput, bandwidth, connectivity, and placement needed to support pretraining and applications at scale.\n\n - Reconcile current and incoming supply with demand, model constrained scenarios, and drive allocation and prioritization decisions. Lead CPU allocation planning and fulfillment, including quota transfers, rebalancing, and reclaims.\n\n - Partner with network engineering and deployment teams to translate regional demand into bandwidth and connectivity plans, ordering inputs, and delivery milestones. Coordinate CPU and network allocations as capacity is deployed across the fleet.\n\n - Understand workload architecture and performance requirements well enough to challenge assumptions and influence technical decisions. Help teams evaluate resource sizing, regional placement, data movement, storage choices, and acceptable alternatives when supply is constrained.\n\n - Drive fleet efficiency programs that reclaim unused capacity, rightsize workloads, modernize infrastructure, and improve placement or resource sharing. Measure the capacity released and cost improvements while preserving workload performance and reliability.\n\n - Scale integrated capacity planning across CPU, storage, and network in partnership with resource owners. Improve demand intake, forecasts, scenario models, inventory and allocation records, and the tools that automate recurring workflows.\n\n - Partner with cloud providers, Finance, Procurement, and engineering to shape capacity orders, commitments, and renewal decisions. Evaluate regional availability, delivery lead times, cost, and technical fit, and drive resolution of supply gaps.\n\n - Align capacity plans with cluster and application deployment milestones. Work across infrastructure owners to ensure CPU, storage, and network dependencies are ready when workloads need them, and resolve gaps that would delay usable capacity.\n\n - Give teams and leadership a clear view of demand, supply, allocation tradeoffs, forecast changes, and risks. Turn ambiguous or competing needs into decisions, accountable owners, and executable plans.\n\n\n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU:\n\n - Have 5+ years of experience in technical program management, capacity planning, capacity engineering, or infrastructure management, with ownership of complex programs at scale.\n\n - Have directly managed demand forecasting, supply planning, allocations, and capacity operations for CPU or cloud compute infrastructure. You understand how forecasts, inventory, quotas, delivery schedules, and utilization inform capacity decisions.\n\n - Bring technical depth in one or more infrastructure domains and can reason across the dependencies among CPUs, GPUs, storage, and networks.\n\n - Understand how workload architecture drives CPU and memory needs, storage capacity and throughput, network bandwidth and latency, and regional placement. You can use that knowledge to influence engineering decisions.\n\n - Have worked across multiple cloud providers and understand how provider capabilities, quotas, regional constraints, and commercial commitments affect capacity plans.\n\n - Have built or improved capacity planning tools, data models, or automation. You are comfortable working directly with data to validate assumptions, model scenarios, and measure outcomes.\n\n - Have delivered measurable improvements in infrastructure utilization or cost through reclaims, rightsizing, modernization, workload placement, or other efficiency programs.\n\n - Can lead decisions across engineering, research, product, Finance, and external providers, balancing technical requirements, delivery risk, and cost. You communicate clearly with both working teams and leadership.\n\n - Are resourceful in ambiguous environments, take ownership of outcomes, and build simple processes that continue to work as the fleet grows.\n\n - Are interested in and thoughtful about the impacts of AGI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$207K – $285K • Offers Equity","scrapeableCompensationSalarySummary":"$207K - $285K","compensationTiers":[{"id":"0c2c7e77-abe4-4be4-bacc-d3541a52f22b","tierSummary":"$207K – $285K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"cd4cfdf5-3818-4297-8bb8-bb4b74f658a8","summary":"$207K – $285K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000},{"id":"5b997558-f416-4fa1-b3c6-50512d268cf3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":207000,"maxValue":285000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"c2016d32-1994-471d-8900-1b49259c647c","title":"AI Deployment Manager - Builder","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"Singapore","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-05T05:28:33.044+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressCountry":"Singapore"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c2016d32-1994-471d-8900-1b49259c647c","applyUrl":"https://jobs.ashbyhq.com/openai/c2016d32-1994-471d-8900-1b49259c647c/application","descriptionHtml":"The AI Deployment Manager (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.
Our mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.
By helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens meaningful adoption, and helps make OpenAI indispensable to how organizations work.
About the Role
The AI Deployment Manager, Builder role is a specialist post-sales technical enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. You will design and deliver technical learning experiences covering OpenAI APIs, Codex, agents, evaluations, and related platform capabilities. You will work with engineers, AI and platform teams, administrators, security stakeholders, product leaders, and executive sponsors.
This role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts.
Success in this role means accelerating customer confidence, increasing product adoption, helping customers progress toward production use, and turning lessons from individual engagements into resources and practices that benefit many customers.
This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees
In this role, you will:
Own the technical enablement of OpenAI products, including OpenAI APIs, Codex, Agents, Evaluations and other platform capabilities, helping define effective enablement patterns that support adoption across customer segments
Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.
Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.
Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale
Partner closely with Sales, Solutions Architecture, and Product teams to define an effective enablement plan tailored to each customer’s use case, goals, and technical needs.
Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite.
Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.
Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.
Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.
Have 4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments.
Possess exceptional presentation and communication skills, particularly when conveying the value of technical concepts clearly to senior and executive-level audiences.
Strong technical depth across software engineering, the software development lifecycle, and APIs, with a practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, agentic systems and key tradeoffs.
Proven experience leading structured technical trainings, such as API bootcamps, workshops, or enablement sessions, with the ability to design learning journeys, handle live questions, and reason through problems in real time.
Strong ability to connect technical features and capabilities to concrete business outcomes such as productivity, efficiency, cost reduction, risk mitigation, or revenue impact.
Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.
Comfortable thinking on their feet in live customer settings, adapting quickly to new information, shifting priorities, and real-time questions while maintaining clarity, ownership, and momentum.
Are personally committed to fostering the safe and ethical evolution of AI.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nThe AI Deployment Manager (ADM) team enables organizations to turn OpenAI products into real, sustained impact through world-class enablement and training execution.\n\nOur mission is to help customers successfully adopt and operationalize AI across their organizations. We partner with enterprises to translate the potential of OpenAI’s technology into durable capability—through structured training, technical enablement, and scalable deployment programs.\n\nBy helping customers move from experimentation to production, the ADM team accelerates time-to-value, deepens meaningful adoption, and helps make OpenAI indispensable to how organizations work.\n\n \n\nAbout the Role\n\nThe AI Deployment Manager, Builder role is a specialist post-sales technical enablement role focused on delivering high-impact enablement and adoption services across OpenAI’s product suite. You will design and deliver technical learning experiences covering OpenAI APIs, Codex, agents, evaluations, and related platform capabilities. You will work with engineers, AI and platform teams, administrators, security stakeholders, product leaders, and executive sponsors.\n\nThis role blends deep technical fluency, instructional design, and customer advisory. You will lead live trainings, workshops, and adoption interventions for audiences ranging from hands-on builders to executive leaders, helping customers understand not just what OpenAI’s products can do, but how to use them effectively in real-world contexts.\n\nSuccess in this role means accelerating customer confidence, increasing product adoption, helping customers progress toward production use, and turning lessons from individual engagements into resources and practices that benefit many customers.\n\nThis role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees\n\n \n\nIn this role, you will:\n\n - Own the technical enablement of OpenAI products, including OpenAI APIs, Codex, Agents, Evaluations and other platform capabilities, helping define effective enablement patterns that support adoption across customer segments\n\n - Lead customer training and enablement across the full customer lifecycle, from initial onboarding through expansion, optimization, and long-term adoption.\n\n - Design and deliver high-impact training engagements, including onboarding sessions, advanced capability trainings, executive briefings, hackathons, and hands-on workshops for audiences ranging from senior leaders to working teams.\n\n - Drive customer activation, sustained usage, and measurable business value through structured enablement and deployment programs designed for durable adoption at scale\n\n - Partner closely with Sales, Solutions Architecture, and Product teams to define an effective enablement plan tailored to each customer’s use case, goals, and technical needs.\n\n - Partner closely with Sales, Solution Architects, Delivery Leads to drive adoption across our core product suite.\n\n - Develop and refine reusable training assets, playbooks, and best practices based on patterns observed across customers and regions.\n\n - Gather customer feedback from training and enablement engagements, synthesize themes across accounts, and relay insights to internal stakeholders to inform product and program improvements.\n\n - Serve as a Subject Matter Expert (SME) for designated product areas, building deep expertise, supporting internal enablement, identifying emerging customer use cases for new product surfaces, and aggregating customer feedback to inform product development.\n\n \n\n\nYOU’LL THRIVE IN THIS ROLE IF YOU:\n\n - Have 4+ years of experience in customer-facing or instructional roles, engaging C-level and senior technical audiences in complex enterprise environments.\n\n - Possess exceptional presentation and communication skills, particularly when conveying the value of technical concepts clearly to senior and executive-level audiences.\n\n - Strong technical depth across software engineering, the software development lifecycle, and APIs, with a practical understanding of how AI systems are built, evaluated, and operated in production, including RAG, evaluation strategies, agentic systems and key tradeoffs.\n\n - Proven experience leading structured technical trainings, such as API bootcamps, workshops, or enablement sessions, with the ability to design learning journeys, handle live questions, and reason through problems in real time.\n\n - Strong ability to connect technical features and capabilities to concrete business outcomes such as productivity, efficiency, cost reduction, risk mitigation, or revenue impact.\n\n - Have a humble attitude, an eagerness to help others, and a desire to pick up whatever knowledge you're missing to make both your team and our customers succeed.\n\n - Comfortable thinking on their feet in live customer settings, adapting quickly to new information, shifting priorities, and real-time questions while maintaining clarity, ownership, and momentum.\n\n - Are personally committed to fostering the safe and ethical evolution of AI.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"f430a2e7-78a8-40bc-8501-b7ff191ecad6","title":"Software Engineer, Cyber Safeguards","department":"Safety Systems","team":"Preparedness","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-08-14T04:56:03.256+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/f430a2e7-78a8-40bc-8501-b7ff191ecad6","applyUrl":"https://jobs.ashbyhq.com/openai/f430a2e7-78a8-40bc-8501-b7ff191ecad6/application","descriptionHtml":"About the Team
Models are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely.
The Preparedness team is dedicated to addressing these critical risks. Our work includes:
Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems.
Mitigation. Keeping misalignment safeguards, alignment tools, and on track to adequately address extreme threats that might arise in the future.
Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework, and partnering with other staff to achieve these targets.
This is urgent, fast-paced work that has far-reaching implications for the company and for society.
About the Role
We’re looking for a very senior, independent Software Engineer to lead the technical work behind cyber safeguard infrastructure in Preparedness. You’ll bring production-grade engineering discipline to systems that support everything from cyber evaluations and safeguard research internally to enabling the safe deployment of capabilities externally, while working closely with researchers and security partners. The right person can move comfortably from ambiguous research needs to robust, operable systems—and can drive the work across organizational boundaries with clear communication.
In this role, you’ll:
Drive the technical direction and hands-on execution for cyber safeguard infrastructure.
Establish production-quality reliability, observability, on-call, and SLA/SLO practices.
Partner with teams across the company - security, research, policy and product - to translate evolving needs into durable platforms.
Lead cross-functional technical work, create alignment, and unblock collaborators.
Build reliable systems that support cyber evaluations and research workflows.
Improve the scalability, usability, and operational safety of cyber safeguards.
Mentor teammates and raise the engineering bar while remaining deeply hands-on.
You might thrive in this role if you have:
Extensive experience owning large-scale production systems, including reliability, on-call, incident response, SLAs/SLOs, and operational excellence.
Senior/staff-level technical leadership with a track record of driving ambiguous, cross-functional work, especially in cybersecurity.
Strong hands-on software engineering and systems-design skills; you can go deep in the code and architecture, including systems where you are unfamiliar and quickly gain context to make meaningful changes while following existing patterns.
Ability to collaborate closely with researchers and independently turn evolving research needs into robust infrastructure.
Experience thinking and communicating about cyber capability, misuse risk, access patterns, safeguards, and deployment tradeoffs in high-stakes environments.
Experience at a security company, supporting cyber evaluations, or building security/reliability infrastructure is a plus.
Experience moving from strong engineering into research support is a plus; former engineering managers are welcome if they remain deeply technical and hands-on.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nModels are becoming increasingly capable—moving from tools that assist humans to agents that can plan, execute, and adapt in the real world. Mitigating the frontier risks resulting from these capabilities is paramount to OpenAI’s ability to continue deploying models safely.\n\nThe Preparedness team is dedicated to addressing these critical risks. Our work includes:\n\n 1. Measurement. Monitoring and predicting the evolving capabilities of frontier AI systems.\n\n 2. Mitigation. Keeping misalignment safeguards, alignment tools, and on track to adequately address extreme threats that might arise in the future.\n\n 3. Coordination. Setting mitigation targets by maintaining OpenAI’s preparedness framework https://openai.com/index/updating-our-preparedness-framework/, and partnering with other staff to achieve these targets.\n\nThis is urgent, fast-paced work that has far-reaching implications for the company and for society.\n\n\n\nAbout the Role\n\nWe’re looking for a very senior, independent Software Engineer to lead the technical work behind cyber safeguard infrastructure in Preparedness. You’ll bring production-grade engineering discipline to systems that support everything from cyber evaluations and safeguard research internally to enabling the safe deployment of capabilities externally, while working closely with researchers and security partners. The right person can move comfortably from ambiguous research needs to robust, operable systems—and can drive the work across organizational boundaries with clear communication.\n\n\n\nIn this role, you’ll:\n\n - Drive the technical direction and hands-on execution for cyber safeguard infrastructure.\n\n - Establish production-quality reliability, observability, on-call, and SLA/SLO practices.\n\n - Partner with teams across the company - security, research, policy and product - to translate evolving needs into durable platforms.\n\n - Lead cross-functional technical work, create alignment, and unblock collaborators.\n\n - Build reliable systems that support cyber evaluations and research workflows.\n\n - Improve the scalability, usability, and operational safety of cyber safeguards.\n\n - Mentor teammates and raise the engineering bar while remaining deeply hands-on.\n\n\n\nYou might thrive in this role if you have:\n\n - Extensive experience owning large-scale production systems, including reliability, on-call, incident response, SLAs/SLOs, and operational excellence.\n\n - Senior/staff-level technical leadership with a track record of driving ambiguous, cross-functional work, especially in cybersecurity.\n\n - Strong hands-on software engineering and systems-design skills; you can go deep in the code and architecture, including systems where you are unfamiliar and quickly gain context to make meaningful changes while following existing patterns.\n\n - Ability to collaborate closely with researchers and independently turn evolving research needs into robust infrastructure.\n\n - Experience thinking and communicating about cyber capability, misuse risk, access patterns, safeguards, and deployment tradeoffs in high-stakes environments.\n\n - Experience at a security company, supporting cyber evaluations, or building security/reliability infrastructure is a plus.\n\n - Experience moving from strong engineering into research support is a plus; former engineering managers are welcome if they remain deeply technical and hands-on.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $325K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $325K","compensationTiers":[{"id":"63761e9d-a246-4223-b587-e45d0c55ee52","tierSummary":"$230K – $325K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"5f180edf-eb94-4f1c-982d-d9abc556ecc9","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"72ef73a1-8ac2-493f-9c13-92c3fe742126","summary":"$230K – $325K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":325000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":325000}]}},{"id":"a36322aa-829e-47b0-821d-d15a40733b83","title":"Software Engineer, Guardian ","department":"Applied AI","team":"Applied AI Engineering","employmentType":"FullTime","location":"London, UK","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[],"publishedAt":"2026-11-05T21:26:03.138+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a36322aa-829e-47b0-821d-d15a40733b83","applyUrl":"https://jobs.ashbyhq.com/openai/a36322aa-829e-47b0-821d-d15a40733b83/application","descriptionHtml":"About the Team
The Guardian team builds practical safety and oversight systems for increasingly capable AI agents. Our goal is to make it possible for agents to take on longer-running, higher-autonomy work while preserving meaningful safeguards, respecting user intent, and intervening when actions could cause serious or difficult-to-reverse harm.
Auto-review is an early example of this work. When an agent reaches a permission boundary, a separate model evaluates the proposed action in context and determines whether it should proceed. The team is now extending this foundation into more capable oversight systems that account for richer user context, support a broader range of agent experiences, and integrate across OpenAI products.
Guardian sits at the intersection of engineering, alignment research, product, infrastructure, and security. The team already has a strong engineering foundation in London and will continue to grow there as a concentrated, highly collaborative group.
About the Role
We are looking for a Software Engineer to join the Guardian team in London. You will design and build production systems that evaluate agent behavior, identify risk, and take appropriate action without creating unnecessary friction for users.
This is a hands-on engineering role with substantial technical depth and ownership. You will work across architecture, implementation, evaluation, and operations, taking projects from early exploration through production deployment. The work requires strong engineering fundamentals, sound product judgment, and comfort solving problems where both the requirements and the underlying technology are evolving.
You will work closely with alignment researchers to translate emerging research into dependable systems, and with product and engineering teams to make agent safety a foundational capability across OpenAI.
This role is based in our London office.
In this role, you will:
Design, build, and operate core components of Auto-review and the broader Guardian platform, balancing safety, product utility, latency, and operational reliability.
Build production systems that evaluate agent actions in real time, detect potentially harmful behavior, and support safe recovery or escalation paths.
Improve how oversight systems understand user intent, environmental context, permissions, and relevant personalization signals while protecting privacy and avoiding unnecessary friction.
Partner closely with alignment researchers to turn prototypes, evaluations, and new monitoring techniques into scalable product capabilities.
Work across Product, Security, Infrastructure, and other engineering teams to integrate Guardian capabilities into agent experiences throughout OpenAI.
Develop evaluations, adversarial tests, and monitoring to understand safety performance, false positives, latency, and user impact.
Own projects end to end, contribute to technical direction and design reviews, and investigate failures to improve system behavior and reliability.
You might thrive in this role if you:
Have experience building and shipping complex production software, with ownership across design, implementation, deployment, and operation.
Have built with AI agents or large language models in a core product, startup, or technically serious independent project, and understand the unique challenges of agentic systems.
Bring strong software engineering fundamentals and can design reliable backend services, APIs, and infrastructure.
Exercise sound product-engineering judgment and can navigate tradeoffs across safety, usability, speed, and reliability.
Enjoy working closely with researchers, translating open-ended ideas into practical systems, and using experiments and evaluations to guide decisions.
Are comfortable with ambiguity, take initiative, and communicate clearly across technical disciplines.
Care deeply about building AI systems that are useful, trustworthy, and safe.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Guardian team builds practical safety and oversight systems for increasingly capable AI agents. Our goal is to make it possible for agents to take on longer-running, higher-autonomy work while preserving meaningful safeguards, respecting user intent, and intervening when actions could cause serious or difficult-to-reverse harm.\n\nAuto-review is an early example of this work. When an agent reaches a permission boundary, a separate model evaluates the proposed action in context and determines whether it should proceed. The team is now extending this foundation into more capable oversight systems that account for richer user context, support a broader range of agent experiences, and integrate across OpenAI products.\n\nGuardian sits at the intersection of engineering, alignment research, product, infrastructure, and security. The team already has a strong engineering foundation in London and will continue to grow there as a concentrated, highly collaborative group.\n\n\n\nAbout the Role\n\nWe are looking for a Software Engineer to join the Guardian team in London. You will design and build production systems that evaluate agent behavior, identify risk, and take appropriate action without creating unnecessary friction for users.\n\nThis is a hands-on engineering role with substantial technical depth and ownership. You will work across architecture, implementation, evaluation, and operations, taking projects from early exploration through production deployment. The work requires strong engineering fundamentals, sound product judgment, and comfort solving problems where both the requirements and the underlying technology are evolving.\n\nYou will work closely with alignment researchers to translate emerging research into dependable systems, and with product and engineering teams to make agent safety a foundational capability across OpenAI.\n\nThis role is based in our London office.\n\n\n\nIn this role, you will:\n\n - Design, build, and operate core components of Auto-review and the broader Guardian platform, balancing safety, product utility, latency, and operational reliability.\n\n - Build production systems that evaluate agent actions in real time, detect potentially harmful behavior, and support safe recovery or escalation paths.\n\n - Improve how oversight systems understand user intent, environmental context, permissions, and relevant personalization signals while protecting privacy and avoiding unnecessary friction.\n\n - Partner closely with alignment researchers to turn prototypes, evaluations, and new monitoring techniques into scalable product capabilities.\n\n - Work across Product, Security, Infrastructure, and other engineering teams to integrate Guardian capabilities into agent experiences throughout OpenAI.\n\n - Develop evaluations, adversarial tests, and monitoring to understand safety performance, false positives, latency, and user impact.\n\n - Own projects end to end, contribute to technical direction and design reviews, and investigate failures to improve system behavior and reliability.\n\n\n\nYou might thrive in this role if you:\n\n - Have experience building and shipping complex production software, with ownership across design, implementation, deployment, and operation.\n\n - Have built with AI agents or large language models in a core product, startup, or technically serious independent project, and understand the unique challenges of agentic systems.\n\n - Bring strong software engineering fundamentals and can design reliable backend services, APIs, and infrastructure.\n\n - Exercise sound product-engineering judgment and can navigate tradeoffs across safety, usability, speed, and reliability.\n\n - Enjoy working closely with researchers, translating open-ended ideas into practical systems, and using experiments and evaluations to guide decisions.\n\n - Are comfortable with ambiguity, take initiative, and communicate clearly across technical disciplines.\n\n - Care deeply about building AI systems that are useful, trustworthy, and safe.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"c90cfa58-7513-4998-a1ce-f6168dd8fc95","title":"Forward Deployed Engineer (FDE), Financial Services- NYC","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T23:38:18.194+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/c90cfa58-7513-4998-a1ce-f6168dd8fc95","applyUrl":"https://jobs.ashbyhq.com/openai/c90cfa58-7513-4998-a1ce-f6168dd8fc95/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with banks, asset managers, insurers, and private capital firms to deploy production-grade AI systems in high-stakes financial environments. We operate at the intersection of customer delivery and core platform development, embedding deeply with customers to translate frontier model capabilities into reliable, auditable systems that create measurable business impact. Our work turns early deployments into repeatable solution patterns, operating standards, and evaluation practices that scale across regulated financial institutions.
About the role
We are hiring a Forward Deployed Engineer (FDE) to lead end-to-end deployments of OpenAI’s models inside financial services organizations where correctness, latency, explainability, and control matter. You will work with customers who are experts in investment banking, trading, risk, compliance, underwriting, research, operations, or investment decision-making, translating complex workflows, data constraints, and regulatory requirements into production systems.
You will measure success through production adoption, workflow efficiency, risk reduction, revenue impact, and evaluation-driven feedback loops that inform product, model, and GTM strategy. You’ll work closely with Product, Research, GTM, Security, Legal, and GRC to deliver systems that meet enterprise standards for governance, auditability, and operational resilience.
You will also play a central role in shaping OpenAI’s Financial Services offering — identifying high-value use cases, defining solution patterns, and building the first repeatable deployments that scale across institutions. Learn more about some of our work with financial institutions.
This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% may be required.
In this role, you will:
Design and ship production AI systems around models, owning integrations, data flows, reliability, observability, and on-call readiness across financial workflows.
Lead discovery and scoping from pre-sales through post-production, translating ambiguous business problems into hypothesis-driven problem framing, system requirements, and delivery plans with measurable outcomes.
Define and enforce launch criteria for regulated financial environments, including controls, audit artifacts, evaluation benchmarks, and acceptance thresholds tied to risk and performance.
Build in sensitive data environments where access controls, data lineage, explainability, and failure modes shape architecture and operating procedures.
Run evaluation loops that measure model and system quality against workflow-specific financial benchmarks (e.g., accuracy, latency, coverage, false positives) and use results to drive iteration.
Own delivery state across multiple workstreams, making trade-offs between scope, speed, and quality to protect production outcomes.
Distill deployment learnings into hardened primitives, reference architectures, playbooks, and tooling that scale across financial institutions.
Surface field feedback that informs model behavior, product capabilities, and platform gaps in real-world financial use cases.
You might thrive in this role if you:
Bring 5+ years of software engineering, ML engineering, or technical deployment experience with customer-facing ownership in financial services or adjacent regulated industries.
Have owned complex AI or data-driven systems end-to-end, from scoping through production adoption, in environments where errors carry real financial or regulatory consequences.
Have experience with financial workflows such as research, trading, risk, compliance, underwriting, operations, or investment processes, and understand how incentives and controls shape adoption.
Write and review production-grade code across backend and frontend systems using Python, JavaScript, or comparable stacks.
Have deployed systems powered by LLMs or generative models and understand how model behavior, evaluation, and guardrails affect user trust and business outcomes.
Communicate clearly across engineering, product, risk, compliance, and executive stakeholders, translating technical trade-offs into decision quality and risk posture.
Apply systems thinking with high execution standards, turning incidents, escalations, and failures into improved operating standards and repeatable deployment patterns.
Stay calm and decisive when delivery is urgent, ambiguous, and high-stakes.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with banks, asset managers, insurers, and private capital firms to deploy production-grade AI systems in high-stakes financial environments. We operate at the intersection of customer delivery and core platform development, embedding deeply with customers to translate frontier model capabilities into reliable, auditable systems that create measurable business impact. Our work turns early deployments into repeatable solution patterns, operating standards, and evaluation practices that scale across regulated financial institutions.\n\nAbout the role\n\nWe are hiring a Forward Deployed Engineer (FDE) to lead end-to-end deployments of OpenAI’s models inside financial services organizations where correctness, latency, explainability, and control matter. You will work with customers who are experts in investment banking, trading, risk, compliance, underwriting, research, operations, or investment decision-making, translating complex workflows, data constraints, and regulatory requirements into production systems.\n\nYou will measure success through production adoption, workflow efficiency, risk reduction, revenue impact, and evaluation-driven feedback loops that inform product, model, and GTM strategy. You’ll work closely with Product, Research, GTM, Security, Legal, and GRC to deliver systems that meet enterprise standards for governance, auditability, and operational resilience.\n\nYou will also play a central role in shaping OpenAI’s Financial Services offering — identifying high-value use cases, defining solution patterns, and building the first repeatable deployments that scale across institutions. Learn more about some of our work with financial institutions https://openai.com/index/introducing-chatgpt-financial-services/.\n\nThis role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% may be required.\n\nIn this role, you will:\n\n - Design and ship production AI systems around models, owning integrations, data flows, reliability, observability, and on-call readiness across financial workflows.\n\n - Lead discovery and scoping from pre-sales through post-production, translating ambiguous business problems into hypothesis-driven problem framing, system requirements, and delivery plans with measurable outcomes.\n\n - Define and enforce launch criteria for regulated financial environments, including controls, audit artifacts, evaluation benchmarks, and acceptance thresholds tied to risk and performance.\n\n - Build in sensitive data environments where access controls, data lineage, explainability, and failure modes shape architecture and operating procedures.\n\n - Run evaluation loops that measure model and system quality against workflow-specific financial benchmarks (e.g., accuracy, latency, coverage, false positives) and use results to drive iteration.\n\n - Own delivery state across multiple workstreams, making trade-offs between scope, speed, and quality to protect production outcomes.\n\n - Distill deployment learnings into hardened primitives, reference architectures, playbooks, and tooling that scale across financial institutions.\n\n - Surface field feedback that informs model behavior, product capabilities, and platform gaps in real-world financial use cases.\n\nYou might thrive in this role if you:\n\n - Bring 5+ years of software engineering, ML engineering, or technical deployment experience with customer-facing ownership in financial services or adjacent regulated industries.\n\n - Have owned complex AI or data-driven systems end-to-end, from scoping through production adoption, in environments where errors carry real financial or regulatory consequences.\n\n - Have experience with financial workflows such as research, trading, risk, compliance, underwriting, operations, or investment processes, and understand how incentives and controls shape adoption.\n\n - Write and review production-grade code across backend and frontend systems using Python, JavaScript, or comparable stacks.\n\n - Have deployed systems powered by LLMs or generative models and understand how model behavior, evaluation, and guardrails affect user trust and business outcomes.\n\n - Communicate clearly across engineering, product, risk, compliance, and executive stakeholders, translating technical trade-offs into decision quality and risk posture.\n\n - Apply systems thinking with high execution standards, turning incidents, escalations, and failures into improved operating standards and repeatable deployment patterns.\n\n - Stay calm and decisive when delivery is urgent, ambiguous, and high-stakes.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"74be8724-fbcc-4db0-bcc8-d65034e367e7","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bfaaf494-41a3-430f-955f-7f012553212d","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"id":"7221ab47-5f0e-408b-b457-f8508fe89e48","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"783704d7-5afa-45aa-899b-1d6799f73004","title":"Software Engineer, Agent Platform","department":"Applied AI","team":"Applied AI Infrastructure","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-11-05T19:33:17.025+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/783704d7-5afa-45aa-899b-1d6799f73004","applyUrl":"https://jobs.ashbyhq.com/openai/783704d7-5afa-45aa-899b-1d6799f73004/application","descriptionHtml":"About the Team
The Agent Platform team at OpenAI builds the production systems that bring useful AI agents to users around the world. We provide the platform that enables agents to execute code, use tools, and interact with software reliably and securely at scale.
We work closely with product, research, and infrastructure teams to turn new agent capabilities into dependable product experiences. Our work spans the execution environments, APIs, and integrations that support agentic products such as Codex and tool use in ChatGPT.
We focus on how agents run in production: making it easy to launch new capabilities, supporting growing demand, and improving the performance and reliability of the systems behind user experiences.
Some of the hardest problems in making agents useful emerge when they meet real-world workloads. We build the platform that helps agents handle those workloads safely, recover when things go wrong, and deliver consistent results.
About the Role
As a Software Engineer on the Agent Platform team, you will build and scale the services that power agentic products at OpenAI. You’ll work closely with product engineers, researchers, and infrastructure engineers to bring new capabilities from early prototypes to production.
Your work will include designing APIs and services, improving agent execution and orchestration, and building the integrations needed to support increasingly capable agents. You’ll help launch new experiences while strengthening the reliability, observability, and efficiency of the platform underneath them.
We’re looking for engineers with experience building large-scale backend systems or infrastructure who enjoy working close to products and users. You should be comfortable moving quickly through ambiguous problems while making thoughtful decisions about security, performance, and long-term maintainability.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Build and operate production services that enable agents to execute code, use tools, and interact with external systems.
Design APIs and platform abstractions that make it easier for product teams to build and launch agentic experiences.
Develop orchestration systems that manage agent execution, state, resource allocation, retries, and recovery.
Improve platform reliability, latency, and efficiency through performance optimization, observability, and capacity planning.
Partner with product, research, security, and infrastructure teams to bring new agent capabilities into production.
Own systems through their full lifecycle, from design and implementation to rollout, monitoring, and ongoing operation.
You might thrive in this role if you:
Have experience building and operating large-scale backend services, distributed systems, or cloud infrastructure.
Enjoy building shared platforms and APIs that help other engineers move faster.
Can take an early prototype, turn it into a reliable service, and evolve it as usage grows.
Have a strong understanding of system performance, concurrency, failure modes, and resource management.
Care about how infrastructure decisions affect the user experience, including responsiveness, reliability, and predictable behavior.
Are comfortable working across service boundaries and collaborating with teams to solve problems from end to end.
Have experience with cloud platforms, containers, orchestration systems, or infrastructure-as-code tools such as Terraform.
Are interested in secure execution environments, sandboxing, and the challenges of running agent workloads in production.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Agent Platform team at OpenAI builds the production systems that bring useful AI agents to users around the world. We provide the platform that enables agents to execute code, use tools, and interact with software reliably and securely at scale.\n\nWe work closely with product, research, and infrastructure teams to turn new agent capabilities into dependable product experiences. Our work spans the execution environments, APIs, and integrations that support agentic products such as Codex and tool use in ChatGPT.\n\nWe focus on how agents run in production: making it easy to launch new capabilities, supporting growing demand, and improving the performance and reliability of the systems behind user experiences.\n\nSome of the hardest problems in making agents useful emerge when they meet real-world workloads. We build the platform that helps agents handle those workloads safely, recover when things go wrong, and deliver consistent results.\n\n\n\nAbout the Role\n\nAs a Software Engineer on the Agent Platform team, you will build and scale the services that power agentic products at OpenAI. You’ll work closely with product engineers, researchers, and infrastructure engineers to bring new capabilities from early prototypes to production.\n\nYour work will include designing APIs and services, improving agent execution and orchestration, and building the integrations needed to support increasingly capable agents. You’ll help launch new experiences while strengthening the reliability, observability, and efficiency of the platform underneath them.\n\nWe’re looking for engineers with experience building large-scale backend systems or infrastructure who enjoy working close to products and users. You should be comfortable moving quickly through ambiguous problems while making thoughtful decisions about security, performance, and long-term maintainability.\n\nThis role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Build and operate production services that enable agents to execute code, use tools, and interact with external systems.\n\n - Design APIs and platform abstractions that make it easier for product teams to build and launch agentic experiences.\n\n - Develop orchestration systems that manage agent execution, state, resource allocation, retries, and recovery.\n\n - Improve platform reliability, latency, and efficiency through performance optimization, observability, and capacity planning.\n\n - Partner with product, research, security, and infrastructure teams to bring new agent capabilities into production.\n\n - Own systems through their full lifecycle, from design and implementation to rollout, monitoring, and ongoing operation.\n\nYou might thrive in this role if you:\n\n - Have experience building and operating large-scale backend services, distributed systems, or cloud infrastructure.\n\n - Enjoy building shared platforms and APIs that help other engineers move faster.\n\n - Can take an early prototype, turn it into a reliable service, and evolve it as usage grows.\n\n - Have a strong understanding of system performance, concurrency, failure modes, and resource management.\n\n - Care about how infrastructure decisions affect the user experience, including responsiveness, reliability, and predictable behavior.\n\n - Are comfortable working across service boundaries and collaborating with teams to solve problems from end to end.\n\n - Have experience with cloud platforms, containers, orchestration systems, or infrastructure-as-code tools such as Terraform.\n\n - Are interested in secure execution environments, sandboxing, and the challenges of running agent workloads in production.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$230K – $385K • Offers Equity","scrapeableCompensationSalarySummary":"$230K - $385K","compensationTiers":[{"id":"5473ad3f-63bd-4cff-97f4-d341448c9c44","tierSummary":"$230K – $385K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"68ac81c3-84d9-44b1-80a0-dfdeb8dc916b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"8dea982f-e3c9-41ae-9bb2-07a30787f492","summary":"$230K – $385K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":230000,"maxValue":385000}]}},{"id":"9c1aa1f3-b4d0-48fa-814b-37d36ad0ad2e","title":"Forward Deployed Engineer (FDE), Cyber - NYC","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"San Francisco","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}}}],"publishedAt":"2026-11-05T23:48:15.716+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/9c1aa1f3-b4d0-48fa-814b-37d36ad0ad2e","applyUrl":"https://jobs.ashbyhq.com/openai/9c1aa1f3-b4d0-48fa-814b-37d36ad0ad2e/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team builds with customers to bring frontier AI into production. Our Cyber FDEs partner with the security and engineering teams that defend globally critical systems, from enterprise software to the core infrastructure it runs on. Cyber FDEs work closely with our Product, Research, and Go-to-Market teams to adapt our products and models to what customers need to defend their systems.
About the role
You’ll build systems that give defenders an advantage at a scale few engineering teams encounter. You might help an enterprise identify, test, and deploy patches across hundreds of thousands of code repositories, or help a security team analyze petabytes of logs for signs of malicious agents or coordinated attacks. Across these deployments, you’ll build tools that customer engineers can trust to support consequential security decisions.
You’ll work directly with customer security teams, from CISOs to frontline analysts. As AI changes how attackers operate, you’ll help these teams determine where their defenses need to evolve, prioritize what to build, and validate solutions with the engineers who will operate them. Alongside OpenAI’s account teams, you’ll translate security priorities into deployed systems that help defenders cover more ground.
You’ll also help shape what OpenAI builds next. When you identify a gap between what defenders need and what today’s models or products can do, you’ll partner with Research and Product to define, build, and test capabilities that address it.
This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will:
Partner with customer security leaders and OpenAI’s Go-to-Market team to scope engagements, establish responsibilities, and define measurable success criteria.
Lead technical design and implementation alongside customer engineers. Integrate agents into security workflows, establish access boundaries, and determine which actions require human review.
Build evaluations grounded in the decisions defenders make. For a patching agent, test whether a fix blocks a known exploit while preserving expected application behavior. For a detection system, replay historical attacks alongside normal traffic to measure detection speed and false-positive rates.
Guide production rollout with the engineers who will operate the system. Provide the observability and controls they need to understand system behavior, intervene when necessary, and expand adoption with confidence.
Translate successful approaches across deployments into reusable tools and engineering practices that other defenders can adopt.
You might thrive in this role if you:
5+ years of software engineering experience, including building and shipping production software.
Experience protecting production systems through work in security engineering, infrastructure, SRE, DevOps, or product engineering.
Experience building and evaluating AI agents for software engineering workflows.
Experience with CI/CD pipelines and practices that maintain code quality, reliability, and security.
Ability to navigate unfamiliar codebases and contribute maintainable, production-quality changes.
Ability to communicate technical concepts and trade-offs to engineering teams and senior security stakeholders.
Additional experience
Cybersecurity spans many disciplines, and while we’re primarily looking for strong engineering generalists, we’d love to hear about deeper experience in any of the following areas:
Security curiosity and experimentation: You read CVE write-ups because you want to understand how things break. You may have built an agent honeypot to test a hypothesis—or prove a point—and enjoy turning a security question into a hands-on experiment.
Security community engagement: You enjoy exchanging ideas with defenders, whether that’s discussing security strategy with a CISO at Black Hat or comparing technical approaches with frontline practitioners.
Application security: You’ve written CodeQL queries or Semgrep rules, built fuzzing harnesses, or discovered and responsibly disclosed vulnerabilities.
Automated remediation: CI/CD is your happy place. You’ve built tooling that turns security findings into tested patches, dependency upgrades, or configuration changes across large codebases.
Detection engineering: You’ve written and deployed detections using Sigma, YARA, Splunk, or KQL and tested them against attacker behavior.
Cloud and identity security: You’ve designed cloud IAM architectures and investigated abuse of workload identities, role hierarchies, or cross-account trust.
Security research: You’ve reverse-engineered malware, developed exploit reproductions, or contributed to vulnerability research.
Agent security: You’ve tested agents for prompt injection, tool misuse, or credential exposure and built defenses against them.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team builds with customers to bring frontier AI into production. Our Cyber FDEs partner with the security and engineering teams that defend globally critical systems, from enterprise software to the core infrastructure it runs on. Cyber FDEs work closely with our Product, Research, and Go-to-Market teams to adapt our products and models to what customers need to defend their systems.\n\n\n\nAbout the role\n\nYou’ll build systems that give defenders an advantage at a scale few engineering teams encounter. You might help an enterprise identify, test, and deploy patches across hundreds of thousands of code repositories, or help a security team analyze petabytes of logs for signs of malicious agents or coordinated attacks. Across these deployments, you’ll build tools that customer engineers can trust to support consequential security decisions.\n\nYou’ll work directly with customer security teams, from CISOs to frontline analysts. As AI changes how attackers operate, you’ll help these teams determine where their defenses need to evolve, prioritize what to build, and validate solutions with the engineers who will operate them. Alongside OpenAI’s account teams, you’ll translate security priorities into deployed systems that help defenders cover more ground.\n\nYou’ll also help shape what OpenAI builds next. When you identify a gap between what defenders need and what today’s models or products can do, you’ll partner with Research and Product to define, build, and test capabilities that address it.\n\n\n\nThis role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role you will:\n\n - Partner with customer security leaders and OpenAI’s Go-to-Market team to scope engagements, establish responsibilities, and define measurable success criteria.\n\n - Lead technical design and implementation alongside customer engineers. Integrate agents into security workflows, establish access boundaries, and determine which actions require human review.\n\n - Build evaluations grounded in the decisions defenders make. For a patching agent, test whether a fix blocks a known exploit while preserving expected application behavior. For a detection system, replay historical attacks alongside normal traffic to measure detection speed and false-positive rates.\n\n - Guide production rollout with the engineers who will operate the system. Provide the observability and controls they need to understand system behavior, intervene when necessary, and expand adoption with confidence.\n\n - Translate successful approaches across deployments into reusable tools and engineering practices that other defenders can adopt.\n \n \n\nYou might thrive in this role if you:\n\n - 5+ years of software engineering experience, including building and shipping production software.\n\n - Experience protecting production systems through work in security engineering, infrastructure, SRE, DevOps, or product engineering.\n\n - Experience building and evaluating AI agents for software engineering workflows.\n\n - Experience with CI/CD pipelines and practices that maintain code quality, reliability, and security.\n\n - Ability to navigate unfamiliar codebases and contribute maintainable, production-quality changes.\n\n - Ability to communicate technical concepts and trade-offs to engineering teams and senior security stakeholders.\n\n\n\nAdditional experience\n\nCybersecurity spans many disciplines, and while we’re primarily looking for strong engineering generalists, we’d love to hear about deeper experience in any of the following areas:\n\n - Security curiosity and experimentation: You read CVE write-ups because you want to understand how things break. You may have built an agent honeypot to test a hypothesis—or prove a point—and enjoy turning a security question into a hands-on experiment.\n\n - Security community engagement: You enjoy exchanging ideas with defenders, whether that’s discussing security strategy with a CISO at Black Hat or comparing technical approaches with frontline practitioners.\n\n - Application security: You’ve written CodeQL queries or Semgrep rules, built fuzzing harnesses, or discovered and responsibly disclosed vulnerabilities.\n\n - Automated remediation: CI/CD is your happy place. You’ve built tooling that turns security findings into tested patches, dependency upgrades, or configuration changes across large codebases.\n\n - Detection engineering: You’ve written and deployed detections using Sigma, YARA, Splunk, or KQL and tested them against attacker behavior.\n\n - Cloud and identity security: You’ve designed cloud IAM architectures and investigated abuse of workload identities, role hierarchies, or cross-account trust.\n\n - Security research: You’ve reverse-engineered malware, developed exploit reproductions, or contributed to vulnerability research.\n\n - Agent security: You’ve tested agents for prompt injection, tool misuse, or credential exposure and built defenses against them.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"5afa70a9-a8aa-47f9-8883-12ed9795483e","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bb5ade6f-b8c6-4704-8337-fcb5e8e819b7","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"id":"77c3dfee-2387-4d4a-8f61-3dc204b814fc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"20df76c8-aa7e-40d1-8602-28605ed5431b","title":"Applied AI Delivery Lead - NYC","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T17:25:23.808+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/20df76c8-aa7e-40d1-8602-28605ed5431b","applyUrl":"https://jobs.ashbyhq.com/openai/20df76c8-aa7e-40d1-8602-28605ed5431b/application","descriptionHtml":"OpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.
You’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.
This is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.
Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.
Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.
Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.
Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.
Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.
Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.
Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.
7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.
A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.
Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.
The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.
Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.
Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.
Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.
Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.
A practical approach to building repeatable delivery methods while adapting to the needs of individual
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE ROLE\n\nOpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.\n\n\n\nYou’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.\n\n\n\nThis is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.\n\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.\n\n - Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.\n\n - Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.\n\n - Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.\n\n - Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.\n\n - Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.\n\n - Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.\n\n\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.\n\n - A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.\n\n - Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.\n\n - The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.\n\n - Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.\n\n - Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.\n\n - Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.\n\n - Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.\n\n - A practical approach to building repeatable delivery methods while adapting to the needs of individual\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $335K","compensationTiers":[{"id":"8665961f-73d2-41ff-8150-3180c8c196bf","tierSummary":"$234K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"1da30b06-8d22-40fc-80d4-ec03f099fa9d","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"2ad69fc6-1e4f-421e-ace3-ad10cf0fca8a","summary":"$234K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}},{"id":"2c531790-726c-4d39-b3bd-900c59a09a4d","title":"Applied AI Delivery Lead - Remote in AMER","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"US - Remote","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T17:25:48.225+00:00","isListed":true,"isRemote":true,"workplaceType":"Remote","address":{"postalAddress":{"addressCountry":"United States"}},"jobUrl":"https://jobs.ashbyhq.com/openai/2c531790-726c-4d39-b3bd-900c59a09a4d","applyUrl":"https://jobs.ashbyhq.com/openai/2c531790-726c-4d39-b3bd-900c59a09a4d/application","descriptionHtml":"OpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.
You’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.
This is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.
Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.
Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.
Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.
Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.
Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.
Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.
Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.
7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.
A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.
Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.
The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.
Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.
Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.
Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.
Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.
A practical approach to building repeatable delivery methods while adapting to the needs of individual
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE ROLE\n\nOpenAI’s largest and most strategic customers are turning AI ambition into deployments that change how their organizations work. As a Delivery Lead, you will own delivery of priority AI initiatives for these customers, leading complex, high-impact deployments from planning through launch and adoption.\n\n\n\nYou’ll establish an integrated delivery plan, drive execution against launch commitments, resolve blockers, and lead progress toward measurable customer value. You’ll partner closely with account and technical teams, FDEs, customers, and delivery partners to turn customer priorities into successful deployments. You’ll bring a clear view of delivery progress, risks, and expected outcomes, helping teams make informed decisions and connecting successful execution to consumption and growth.\n\n\n\nThis is a senior, customer-facing role for someone who can move between executive conversations and practical details that determine whether a deployment succeeds. You bring technical fluency, sound judgment, and the ability to create clarity and drive action in complex, evolving environments.\n\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Own delivery of priority AI initiatives. Lead complex customer engagements from scoping and planning through deployment, launch, and initial adoption.\n\n - Build and drive an integrated delivery plan. Establish clear scope, milestones, accountable owners, dependencies, resource needs, and success measures across customer, OpenAI, and partner teams.\n\n - Resolve blockers and drive decisions. Identify risks early, work through dependencies and resource constraints, and bring the right stakeholders together to resolve tradeoffs and keep delivery moving.\n\n - Lead launch readiness and activation. Drive rollout and enablement planning, address technical and organizational readiness gaps, and remove barriers to initial adoption and usage.\n\n - Connect delivery to customer value. Define expected outcomes and measurement approaches with customers and account teams. Track adoption and consumption, assess results against agreed baselines, and communicate the value achieved.\n\n - Provide a clear view of delivery health. Lead customer and internal delivery reviews that drive decisions and action. Communicate progress, launch confidence, risks, and implications for expected consumption and revenue timing.\n\n - Improve how we deliver. Turn customer experience into repeatable playbooks, practical tools, and actionable feedback for product and delivery teams.\n\n\n\n\n\n\nWHAT WE’RE LOOKING FOR\n\n - 7+ years of experience leading complex enterprise technology deployments, customer delivery programs, or transformation initiatives involving multiple teams and partners.\n\n - A track record of driving programs from scope through launch and adoption, with accountability for delivery commitments and measurable customer outcomes.\n\n - Strong technical aptitude, with the ability to understand AI systems, APIs, integrations, enterprise architecture, security dependencies, and deployment risks.\n\n - The ability to translate customer priorities into actionable delivery plans with clear milestones, owners, dependencies, and success measures.\n\n - Strong judgment under ambiguity, including the ability to identify material risks, navigate competing priorities, and drive timely decisions.\n\n - Experience building trust with customers and leading across teams outside your reporting line while holding stakeholders accountable to shared commitments.\n\n - Excellent communication skills, with the ability to engage executives, technical specialists, and customer operators and explain complex delivery issues clearly.\n\n - Commercial awareness and an understanding of how deployment, adoption, and consumption contribute to customer value and growth.\n\n - A practical approach to building repeatable delivery methods while adapting to the needs of individual\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$234K – $335K • Offers Equity","scrapeableCompensationSalarySummary":"$234K - $335K","compensationTiers":[{"id":"2772e459-3b90-4567-8587-2c1714b49ed5","tierSummary":"$234K – $335K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"9a5943ca-0886-4649-a72b-150ee41dc44b","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"428da133-396d-4a3b-8e00-13809c6f2fcf","summary":"$234K – $335K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":234000,"maxValue":335000}]}},{"id":"d4650f77-45ed-4bee-92ac-097a62fa6341","title":"Content Maker","department":"Marketing","team":"Creative","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T23:15:56.722+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/d4650f77-45ed-4bee-92ac-097a62fa6341","applyUrl":"https://jobs.ashbyhq.com/openai/d4650f77-45ed-4bee-92ac-097a62fa6341/application","descriptionHtml":"About the Team
OpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood as it leaves the lab and meets the world.
This company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning.
About the Role
We’re looking for a San Francisco-based Content Maker to create social-first, platform-native content across OpenAI’s brand and product work. This role is for someone who can spot a good story, go capture it, and turn it into something sharp, clear, and engaging.
You’ll be hands-on across the full content process: ideating, shooting, scripting, editing, and publishing-ready execution. This could include filming behind-the-scenes moments, capturing quick interviews, making short-form videos, editing social cuts, building lightweight content series, or helping translate complex ideas into formats that feel human and easy to understand.
The right person has strong taste, moves quickly, knows how to shoot and edit, and understands how content behaves across social and digital platforms. You should be comfortable making work directly, not just directing it, and available to capture content in person in San Francisco as needed.
In this role, you will:
Create social-first content across digital, editorial, and platform-native surfaces
Shoot, capture, and edit short-form video, interviews, behind-the-scenes content, and lightweight storytelling formats
Identify content opportunities in real time and move quickly to capture or create around them
Turn complex ideas, product moments, and company stories into clear, engaging content
Work hands-on across ideation, scripting, filming, editing, and execution
Develop platform-native concepts for social posts, reels, stories, creator-style content, and lightweight editorial
Partner with producers, designers, copywriters, marketers, and cross-functional teams to bring content from idea to final asset
Help shape narrative arcs across short-form and always-on content
Adapt tone, format, and pacing for different audiences and platforms
Stay close to internet culture, platform behaviors, social trends, and emerging formats to keep the work fresh and relevant
You might thrive in this role if you:
Have 5+ years of relevant experience
Are based in San Francisco and available for in-person content capture as needed
Understand short-form video, social storytelling, pacing, hooks, and platform behavior
Are a true maker, comfortable shooting, editing, scripting, and building content directly
Have strong creative instincts and can quickly turn ideas into compelling content
Have experience creating content for social, digital, and platform-native environments
Know how to capture real moments and shape them into clear, engaging stories
Can balance speed, quality, and taste in a fast-moving environment
Have strong judgment around what feels culturally relevant, brand-right, and worth making
Are comfortable working independently and jumping in when there’s something to capture
Collaborate well with producers, designers, copywriters, marketers, creators, and external partners
Have a strong point of view on storytelling, internet culture, and how brands should show up in the world
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI didn’t begin as a traditional company. It began as an idea: that artificial intelligence could be developed in a way that benefits everyone. As a creative team, our role is to help make sure the work behind that idea is understood as it leaves the lab and meets the world.\n\nThis company works at the frontier of intelligence. Like any frontier, it’s unfinished, constantly shifting, and still being explored. Our job is to stay close to that uncertainty and help shape how this story gets told in a way that feels grounded and human. We do this through campaigns, launches, films, brand systems, and work that doesn’t fit neatly into any of those categories yet. This team is for people who want to help shape something from the beginning.\n\nAbout the Role\n\nWe’re looking for a San Francisco-based Content Maker to create social-first, platform-native content across OpenAI’s brand and product work. This role is for someone who can spot a good story, go capture it, and turn it into something sharp, clear, and engaging.\n\nYou’ll be hands-on across the full content process: ideating, shooting, scripting, editing, and publishing-ready execution. This could include filming behind-the-scenes moments, capturing quick interviews, making short-form videos, editing social cuts, building lightweight content series, or helping translate complex ideas into formats that feel human and easy to understand.\n\nThe right person has strong taste, moves quickly, knows how to shoot and edit, and understands how content behaves across social and digital platforms. You should be comfortable making work directly, not just directing it, and available to capture content in person in San Francisco as needed.\n\nIn this role, you will:\n\n - Create social-first content across digital, editorial, and platform-native surfaces\n\n - Shoot, capture, and edit short-form video, interviews, behind-the-scenes content, and lightweight storytelling formats\n\n - Identify content opportunities in real time and move quickly to capture or create around them\n\n - Turn complex ideas, product moments, and company stories into clear, engaging content\n\n - Work hands-on across ideation, scripting, filming, editing, and execution\n\n - Develop platform-native concepts for social posts, reels, stories, creator-style content, and lightweight editorial\n\n - Partner with producers, designers, copywriters, marketers, and cross-functional teams to bring content from idea to final asset\n\n - Help shape narrative arcs across short-form and always-on content\n\n - Adapt tone, format, and pacing for different audiences and platforms\n\n - Stay close to internet culture, platform behaviors, social trends, and emerging formats to keep the work fresh and relevant\n\nYou might thrive in this role if you:\n\n - Have 5+ years of relevant experience\n\n - Are based in San Francisco and available for in-person content capture as needed\n\n - Understand short-form video, social storytelling, pacing, hooks, and platform behavior\n\n - Are a true maker, comfortable shooting, editing, scripting, and building content directly\n\n - Have strong creative instincts and can quickly turn ideas into compelling content\n\n - Have experience creating content for social, digital, and platform-native environments\n\n - Know how to capture real moments and shape them into clear, engaging stories\n\n - Can balance speed, quality, and taste in a fast-moving environment\n\n - Have strong judgment around what feels culturally relevant, brand-right, and worth making\n\n - Are comfortable working independently and jumping in when there’s something to capture\n\n - Collaborate well with producers, designers, copywriters, marketers, creators, and external partners\n\n - Have a strong point of view on storytelling, internet culture, and how brands should show up in the world\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$176K – $195K • Offers Equity","scrapeableCompensationSalarySummary":"$176K - $195K","compensationTiers":[{"id":"b034c375-9f5d-4c80-b1d0-48a5357c512e","tierSummary":"Base salary $176K – $195K • Offers Equity","title":"San Francisco","additionalInformation":null,"components":[{"id":"393c11c9-abe2-4b43-8fea-32f3cd11555f","summary":"Base salary $176K – $195K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":195000},{"id":"a1fdcd7a-2c39-485c-b725-abd075e1fb52","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":176000,"maxValue":195000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a84e6109-142f-45ae-80e1-05811732cca1","title":"Forward Deployed Engineer (FDE), Cyber - SF","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-05T23:48:58.284+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a84e6109-142f-45ae-80e1-05811732cca1","applyUrl":"https://jobs.ashbyhq.com/openai/a84e6109-142f-45ae-80e1-05811732cca1/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team builds with customers to bring frontier AI into production. Our Cyber FDEs partner with the security and engineering teams that defend globally critical systems, from enterprise software to the core infrastructure it runs on. Cyber FDEs work closely with our Product, Research, and Go-to-Market teams to adapt our products and models to what customers need to defend their systems.
About the role
You’ll build systems that give defenders an advantage at a scale few engineering teams encounter. You might help an enterprise identify, test, and deploy patches across hundreds of thousands of code repositories, or help a security team analyze petabytes of logs for signs of malicious agents or coordinated attacks. Across these deployments, you’ll build tools that customer engineers can trust to support consequential security decisions.
You’ll work directly with customer security teams, from CISOs to frontline analysts. As AI changes how attackers operate, you’ll help these teams determine where their defenses need to evolve, prioritize what to build, and validate solutions with the engineers who will operate them. Alongside OpenAI’s account teams, you’ll translate security priorities into deployed systems that help defenders cover more ground.
You’ll also help shape what OpenAI builds next. When you identify a gap between what defenders need and what today’s models or products can do, you’ll partner with Research and Product to define, build, and test capabilities that address it.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role you will:
Partner with customer security leaders and OpenAI’s Go-to-Market team to scope engagements, establish responsibilities, and define measurable success criteria.
Lead technical design and implementation alongside customer engineers. Integrate agents into security workflows, establish access boundaries, and determine which actions require human review.
Build evaluations grounded in the decisions defenders make. For a patching agent, test whether a fix blocks a known exploit while preserving expected application behavior. For a detection system, replay historical attacks alongside normal traffic to measure detection speed and false-positive rates.
Guide production rollout with the engineers who will operate the system. Provide the observability and controls they need to understand system behavior, intervene when necessary, and expand adoption with confidence.
Translate successful approaches across deployments into reusable tools and engineering practices that other defenders can adopt.
You might thrive in this role if you:
5+ years of software engineering experience, including building and shipping production software.
Experience protecting production systems through work in security engineering, infrastructure, SRE, DevOps, or product engineering.
Experience building and evaluating AI agents for software engineering workflows.
Experience with CI/CD pipelines and practices that maintain code quality, reliability, and security.
Ability to navigate unfamiliar codebases and contribute maintainable, production-quality changes.
Ability to communicate technical concepts and trade-offs to engineering teams and senior security stakeholders.
Additional experience
Cybersecurity spans many disciplines, and while we’re primarily looking for strong engineering generalists, we’d love to hear about deeper experience in any of the following areas:
Security curiosity and experimentation: You read CVE write-ups because you want to understand how things break. You may have built an agent honeypot to test a hypothesis—or prove a point—and enjoy turning a security question into a hands-on experiment.
Security community engagement: You enjoy exchanging ideas with defenders, whether that’s discussing security strategy with a CISO at Black Hat or comparing technical approaches with frontline practitioners.
Application security: You’ve written CodeQL queries or Semgrep rules, built fuzzing harnesses, or discovered and responsibly disclosed vulnerabilities.
Automated remediation: CI/CD is your happy place. You’ve built tooling that turns security findings into tested patches, dependency upgrades, or configuration changes across large codebases.
Detection engineering: You’ve written and deployed detections using Sigma, YARA, Splunk, or KQL and tested them against attacker behavior.
Cloud and identity security: You’ve designed cloud IAM architectures and investigated abuse of workload identities, role hierarchies, or cross-account trust.
Security research: You’ve reverse-engineered malware, developed exploit reproductions, or contributed to vulnerability research.
Agent security: You’ve tested agents for prompt injection, tool misuse, or credential exposure and built defenses against them.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team builds with customers to bring frontier AI into production. Our Cyber FDEs partner with the security and engineering teams that defend globally critical systems, from enterprise software to the core infrastructure it runs on. Cyber FDEs work closely with our Product, Research, and Go-to-Market teams to adapt our products and models to what customers need to defend their systems.\n\n\n\nAbout the role\n\nYou’ll build systems that give defenders an advantage at a scale few engineering teams encounter. You might help an enterprise identify, test, and deploy patches across hundreds of thousands of code repositories, or help a security team analyze petabytes of logs for signs of malicious agents or coordinated attacks. Across these deployments, you’ll build tools that customer engineers can trust to support consequential security decisions.\n\nYou’ll work directly with customer security teams, from CISOs to frontline analysts. As AI changes how attackers operate, you’ll help these teams determine where their defenses need to evolve, prioritize what to build, and validate solutions with the engineers who will operate them. Alongside OpenAI’s account teams, you’ll translate security priorities into deployed systems that help defenders cover more ground.\n\nYou’ll also help shape what OpenAI builds next. When you identify a gap between what defenders need and what today’s models or products can do, you’ll partner with Research and Product to define, build, and test capabilities that address it.\n\n\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role you will:\n\n - Partner with customer security leaders and OpenAI’s Go-to-Market team to scope engagements, establish responsibilities, and define measurable success criteria.\n\n - Lead technical design and implementation alongside customer engineers. Integrate agents into security workflows, establish access boundaries, and determine which actions require human review.\n\n - Build evaluations grounded in the decisions defenders make. For a patching agent, test whether a fix blocks a known exploit while preserving expected application behavior. For a detection system, replay historical attacks alongside normal traffic to measure detection speed and false-positive rates.\n\n - Guide production rollout with the engineers who will operate the system. Provide the observability and controls they need to understand system behavior, intervene when necessary, and expand adoption with confidence.\n\n - Translate successful approaches across deployments into reusable tools and engineering practices that other defenders can adopt.\n\n\n\nYou might thrive in this role if you:\n\n - 5+ years of software engineering experience, including building and shipping production software.\n\n - Experience protecting production systems through work in security engineering, infrastructure, SRE, DevOps, or product engineering.\n\n - Experience building and evaluating AI agents for software engineering workflows.\n\n - Experience with CI/CD pipelines and practices that maintain code quality, reliability, and security.\n\n - Ability to navigate unfamiliar codebases and contribute maintainable, production-quality changes.\n\n - Ability to communicate technical concepts and trade-offs to engineering teams and senior security stakeholders.\n\n\n\nAdditional experience\n\nCybersecurity spans many disciplines, and while we’re primarily looking for strong engineering generalists, we’d love to hear about deeper experience in any of the following areas:\n\n - Security curiosity and experimentation: You read CVE write-ups because you want to understand how things break. You may have built an agent honeypot to test a hypothesis—or prove a point—and enjoy turning a security question into a hands-on experiment.\n\n - Security community engagement: You enjoy exchanging ideas with defenders, whether that’s discussing security strategy with a CISO at Black Hat or comparing technical approaches with frontline practitioners.\n\n - Application security: You’ve written CodeQL queries or Semgrep rules, built fuzzing harnesses, or discovered and responsibly disclosed vulnerabilities.\n\n - Automated remediation: CI/CD is your happy place. You’ve built tooling that turns security findings into tested patches, dependency upgrades, or configuration changes across large codebases.\n\n - Detection engineering: You’ve written and deployed detections using Sigma, YARA, Splunk, or KQL and tested them against attacker behavior.\n\n - Cloud and identity security: You’ve designed cloud IAM architectures and investigated abuse of workload identities, role hierarchies, or cross-account trust.\n\n - Security research: You’ve reverse-engineered malware, developed exploit reproductions, or contributed to vulnerability research.\n\n - Agent security: You’ve tested agents for prompt injection, tool misuse, or credential exposure and built defenses against them.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"5afa70a9-a8aa-47f9-8883-12ed9795483e","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"bb5ade6f-b8c6-4704-8337-fcb5e8e819b7","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"id":"77c3dfee-2387-4d4a-8f61-3dc204b814fc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"a12c3c93-51df-437d-862f-4892367fea32","title":"Forward Deployed Engineer (FDE), Life Sciences - NYC","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-06T19:30:22.727+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/a12c3c93-51df-437d-862f-4892367fea32","applyUrl":"https://jobs.ashbyhq.com/openai/a12c3c93-51df-437d-862f-4892367fea32/application","descriptionHtml":"About the Team
OpenAI’s Forward Deployed Engineering team partners with global pharma and biotech, CROs, and research institutions to deploy existing expertise across the R&D value chain to help customers design and ship production-grade AI systems. We operate at the intersection of customer delivery and core platform development, converting early deployments into repeatable system standards and evaluation practices that scale across regulated environments.
About the Role
We are hiring a Forward Deployed Engineer (FDE) to push the frontier on what is possible today across drug discovery (e.g., target identification, molecular design, pre-clinical) and development (e.g., trial design, trial ops, biostats) by leading end-to-end deployments of our models inside life sciences organizations and research institutions. You will work with customers who are deep experts in their scientific or operational domains, translating real-world data, infrastructure, and constraints into production systems.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback loops, including evaluation benchmarks and acceptance criteria, that inform product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM to deliver in regulated contexts, including inspection readiness with audit trails and traceable evidence.
This role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role, you will:
Design and ship production systems around models, owning integrations, data provenance, reliability, and on-call readiness across research, clinical, and operational workflows.
Lead discovery and scoping from pre-sales through post-sales, translating ambiguous workflow needs into hypothesis-driven problem framing, system requirements, and an execution plan with measurable endpoints.
Define and enforce launch criteria for regulated contexts, including validation evidence, audit readiness, outcome metrics, and drive delivery until we demonstrate sustained production impact.
Build in sensitive scientific data environments where auditability, validation, and access controls shape architecture, operating procedures, and failure handling.
Run evaluation loops that measure model and system quality against workflow-specific scientific benchmarks and use results to drive model and product changes.
Distill deployment learnings into hardened primitives, reference architectures, validation templates, and benchmark harnesses that scale across regulated life sciences environments.
You might thrive in this role if you:
Bring 5+ years of software/ML engineering or technical deployment experience with customer-facing ownership in biotech, pharma, clinical research, or scientific software; PhD, MS, or equivalent applied experience in a life sciences relevant field encouraged.
Have owned customer GenAI deployments end-to-end from scoping through production adoption, and improved them through evaluation design, error analysis, and iterative evidence generation that tightens acceptance criteria over time.
Have delivered AI systems in trial design, regulatory writing, or scientific operations where validation strategy, auditability, compliance constraints, and reviewer expectations shaped system design and rollout.
Communicate clearly across scientific, clinical, model research, technical, and executive audiences, translating technical tradeoffs into decision quality, risk posture, and measurable outcomes with credibility.
Apply systems thinking with high execution standards, consistently turning failures, escalations, and audit findings into improved operating standards, validation artifacts, and repeatable deployment playbooks.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Forward Deployed Engineering team partners with global pharma and biotech, CROs, and research institutions to deploy existing expertise across the R&D value chain to help customers design and ship production-grade AI systems. We operate at the intersection of customer delivery and core platform development, converting early deployments into repeatable system standards and evaluation practices that scale across regulated environments.\n\n\n\nAbout the Role\n\nWe are hiring a Forward Deployed Engineer (FDE) to push the frontier on what is possible today across drug discovery (e.g., target identification, molecular design, pre-clinical) and development (e.g., trial design, trial ops, biostats) by leading end-to-end deployments of our models inside life sciences organizations and research institutions. You will work with customers who are deep experts in their scientific or operational domains, translating real-world data, infrastructure, and constraints into production systems.\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback loops, including evaluation benchmarks and acceptance criteria, that inform product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM to deliver in regulated contexts, including inspection readiness with audit trails and traceable evidence.\n\nThis role is based in New York. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\n\n\nIn this role, you will:\n\n - Design and ship production systems around models, owning integrations, data provenance, reliability, and on-call readiness across research, clinical, and operational workflows.\n\n - Lead discovery and scoping from pre-sales through post-sales, translating ambiguous workflow needs into hypothesis-driven problem framing, system requirements, and an execution plan with measurable endpoints.\n\n - Define and enforce launch criteria for regulated contexts, including validation evidence, audit readiness, outcome metrics, and drive delivery until we demonstrate sustained production impact.\n\n - Build in sensitive scientific data environments where auditability, validation, and access controls shape architecture, operating procedures, and failure handling.\n\n - Run evaluation loops that measure model and system quality against workflow-specific scientific benchmarks and use results to drive model and product changes.\n\n - Distill deployment learnings into hardened primitives, reference architectures, validation templates, and benchmark harnesses that scale across regulated life sciences environments.\n \n \n\nYou might thrive in this role if you:\n\n - Bring 5+ years of software/ML engineering or technical deployment experience with customer-facing ownership in biotech, pharma, clinical research, or scientific software; PhD, MS, or equivalent applied experience in a life sciences relevant field encouraged.\n\n - Have owned customer GenAI deployments end-to-end from scoping through production adoption, and improved them through evaluation design, error analysis, and iterative evidence generation that tightens acceptance criteria over time.\n\n - Have delivered AI systems in trial design, regulatory writing, or scientific operations where validation strategy, auditability, compliance constraints, and reviewer expectations shaped system design and rollout.\n\n - Communicate clearly across scientific, clinical, model research, technical, and executive audiences, translating technical tradeoffs into decision quality, risk posture, and measurable outcomes with credibility.\n\n - Apply systems thinking with high execution standards, consistently turning failures, escalations, and audit findings into improved operating standards, validation artifacts, and repeatable deployment playbooks.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"abee4751-150f-43a7-8453-d1635427415d","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f69d318e-cbd5-47d4-a740-38300278849a","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"id":"0bd122a0-40f9-41f9-b66a-30cf13346cc3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"cda6eab0-edab-4dfc-8923-40ca3b0928b5","title":"Legal Program Manager","department":"Legal","team":"Legal","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}}],"publishedAt":"2026-11-06T01:10:29.471+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/cda6eab0-edab-4dfc-8923-40ca3b0928b5","applyUrl":"https://jobs.ashbyhq.com/openai/cda6eab0-edab-4dfc-8923-40ca3b0928b5/application","descriptionHtml":"About the Team
OpenAI’s Legal team helps advance our mission by tackling novel legal issues in AI. Our team brings together professionals across technology, privacy, intellectual property, corporate, employment, tax, regulatory, and litigation. Our regulatory compliance work turns legal requirements into practical programs that support responsible AI development and deployment.
About the Role
As a Legal Program Manager, you will independently manage assigned programs and workstreams across Legal priorities, with a focus on emerging user risk. Your portfolio may include sensitive user escalations, intake and response workflows, and improvements informed by recurring issues, with the mix evolving alongside team needs.
You will partner with counsel, senior legal program managers, and technical and business teams to establish priorities and scope, then drive day-to-day execution. You’ll organize information, coordinate partners, and move open questions toward decisions. As you develop expertise, you’ll take on more ambiguous projects and build repeatable processes that help teams work more effectively.
This full-time role is based in San Francisco, CA, or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
Independently manage assigned legal programs and workstreams: define plans, owners, milestones, and dependencies within agreed scope, anticipate blockers, and drive execution.
Translate counsel’s and specialist teams’ guidance into repeatable workflows, playbooks, and documentation. Depending on your portfolio, this may include intake, sensitive user escalations, information gathering, and response coordination.
Build strong partnerships across Legal, Product, Safety, User Operations, Policy, and other teams to clarify ownership, coordinate handoffs, and drive commitments through completion.
Clarify open questions, gather and verify information, synthesize partner input, and bring recommendations and tradeoffs to the appropriate decision-makers. Escalate decisions that require changes to priorities, scope, or resources.
Maintain a reliable source of truth for matters, source documents, owners, deadlines, decisions, and actions. Provide concise reporting on progress, blockers, and decisions needed.
Identify recurring issues and execution gaps, propose practical improvements, and lead agreed changes through implementation and adoption. Use tools and automation thoughtfully, verify outputs, and assess improvements in quality, timeliness, and partner effort.
You might thrive in this role if you:
Have demonstrated experience independently managing programs or projects from planning through delivery in legal operations, business operations, compliance, policy, investigations, or a related field.
Have experience coordinating work across teams, maintaining reliable records, and driving open questions and actions to resolution. Experience working with an in-house legal team or in a technology environment is a plus.
Have improved a recurring workflow, documented the change, and helped others adopt it. You can explain what improved and how you assessed the result.
Take ownership of execution, set and achieve milestones, anticipate dependencies, and follow through without frequent direction.
Bring strong organizational, analytical, and communication skills. Exercise sound judgment under pressure, adapt to changing priorities, and know when to proceed independently or seek guidance.
Handle sensitive information and difficult subject matter with discretion and care, distinguish evidence from assumptions, and recognize when counsel or specialist input is needed.
Are resourceful and hands-on, with enthusiasm for AI technology and the ability to learn unfamiliar subject areas, use AI tools thoughtfully, and verify their outputs.
Bring familiarity with user safety, legal escalations, preservation, incident response, or operational data as a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI’s Legal team helps advance our mission by tackling novel legal issues in AI. Our team brings together professionals across technology, privacy, intellectual property, corporate, employment, tax, regulatory, and litigation. Our regulatory compliance work turns legal requirements into practical programs that support responsible AI development and deployment.\n\n\n\nAbout the Role\n\nAs a Legal Program Manager, you will independently manage assigned programs and workstreams across Legal priorities, with a focus on emerging user risk. Your portfolio may include sensitive user escalations, intake and response workflows, and improvements informed by recurring issues, with the mix evolving alongside team needs.\n\n\n\nYou will partner with counsel, senior legal program managers, and technical and business teams to establish priorities and scope, then drive day-to-day execution. You’ll organize information, coordinate partners, and move open questions toward decisions. As you develop expertise, you’ll take on more ambiguous projects and build repeatable processes that help teams work more effectively.\n\n\n\nThis full-time role is based in San Francisco, CA, or New York, NY. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.\n\n\n\nIn this role, you will:\n\n - Independently manage assigned legal programs and workstreams: define plans, owners, milestones, and dependencies within agreed scope, anticipate blockers, and drive execution.\n\n - Translate counsel’s and specialist teams’ guidance into repeatable workflows, playbooks, and documentation. Depending on your portfolio, this may include intake, sensitive user escalations, information gathering, and response coordination.\n\n - Build strong partnerships across Legal, Product, Safety, User Operations, Policy, and other teams to clarify ownership, coordinate handoffs, and drive commitments through completion.\n\n - Clarify open questions, gather and verify information, synthesize partner input, and bring recommendations and tradeoffs to the appropriate decision-makers. Escalate decisions that require changes to priorities, scope, or resources.\n\n - Maintain a reliable source of truth for matters, source documents, owners, deadlines, decisions, and actions. Provide concise reporting on progress, blockers, and decisions needed.\n\n - Identify recurring issues and execution gaps, propose practical improvements, and lead agreed changes through implementation and adoption. Use tools and automation thoughtfully, verify outputs, and assess improvements in quality, timeliness, and partner effort.\n\n\n\nYou might thrive in this role if you:\n\n - Have demonstrated experience independently managing programs or projects from planning through delivery in legal operations, business operations, compliance, policy, investigations, or a related field.\n\n - Have experience coordinating work across teams, maintaining reliable records, and driving open questions and actions to resolution. Experience working with an in-house legal team or in a technology environment is a plus.\n\n - Have improved a recurring workflow, documented the change, and helped others adopt it. You can explain what improved and how you assessed the result.\n\n - Take ownership of execution, set and achieve milestones, anticipate dependencies, and follow through without frequent direction.\n\n - Bring strong organizational, analytical, and communication skills. Exercise sound judgment under pressure, adapt to changing priorities, and know when to proceed independently or seek guidance.\n\n - Handle sensitive information and difficult subject matter with discretion and care, distinguish evidence from assumptions, and recognize when counsel or specialist input is needed.\n\n - Are resourceful and hands-on, with enthusiasm for AI technology and the ability to learn unfamiliar subject areas, use AI tools thoughtfully, and verify their outputs.\n\n - Bring familiarity with user safety, legal escalations, preservation, incident response, or operational data as a plus. \n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$162K – $180K • Offers Equity","scrapeableCompensationSalarySummary":"$162K - $180K","compensationTiers":[{"id":"e6d6cb2b-d18a-4044-9f7a-28c72ce5a48c","tierSummary":"$162K – $180K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"ba235e2f-452e-4301-a1a4-b7f77e9f2c6f","summary":"$162K – $180K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":180000},{"id":"889b7489-b62f-437b-9c9f-30f2e06072b8","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":162000,"maxValue":180000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"554a6565-0c9a-42e8-8f6f-a22ba23f336b","title":"Controls Engineer, Power Generation and Microgird","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-06T21:37:08.283+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/554a6565-0c9a-42e8-8f6f-a22ba23f336b","applyUrl":"https://jobs.ashbyhq.com/openai/554a6565-0c9a-42e8-8f6f-a22ba23f336b/application","descriptionHtml":"About the Team
OpenAI, in close collaboration with our capital and delivery partners, is building the infrastructure required to support frontier AI systems. The Data Center Engineering team defines repeatable technical standards and carries them through design, construction, commissioning, and operational readiness. The team works across data center facilities, power generation, compute infrastructure, construction, procurement, and operations to deliver reliable capacity at unprecedented scale and speed.
About the Role
We are seeking a Controls Engineer to design, program, integrate and commission on-site power generation and microgrid control systems serving large AI data center campuses. You will own control architecture and functional requirements across generation packages, balance-of-plant systems, electrical protection, microgrid controls, and data center monitoring. You will work from concept through factory testing, site commissioning, performance validation, and operational improvement.
This role requires hands-on experience with industrial control systems, including PLC and DCS programming, plant-level control sequences, equipment integration, simulation, testing and commissioning. The engineers will work with equipment vendors, system integrators and the broader data center team to make sure the complete power system operates safely and reliably across normal and failure conditions.
Travel: 50%
Key Responsibilities
Power Generation and Microgrid Controls
Design, program and commission plant power controllers (PPCs) and microgrid control systems for gas turbine and reciprocating engine power plants.
Develop control sequences for grid-connected, islanded and transition modes, including startup, shutdown, synchronization, load sharing, import/export control, load shedding, black start, restoration and resynchronization.
Coordinate active power, reactive power, voltage and frequency controls across generators, energy storage, MV UPS and other distributed energy resources.
Define how the plant responds to generator trips, loss of utility power, large load changes, equipment failures and loss of communication.
Work with OEMs to define the boundaries between turbine or engine controls, generator controls, the PPC, protection systems and data center controls.
Electrical systems and utility interconnection
Review utility and transmission-provider interconnection requirements and translate them into plant control, protection, metering, communications and testing requirements.
Work with utility and equipment vendors to define controls and interfaces at the point of interconnection, including power limits, voltage and frequency response, reactive, power factor, telemetry and dispatch.
Review interconnection studies, operating procedures and test requirements, and track the actions needed to demonstrate compliance.
Work with Engineer-Of-Record (EOR) to review load-flow, short-circuit, stability, step-load and electromagnetic transient (EMT) studies. Use the results to develop control settings, sequences and test cases.
Control Architecture:
Develop and review functional design specifications (FDS), sequences of operation, network architecture diagrams, I/O lists and alarm philosophies.
Review P&IDs and instrumentation for generation-plant systems, including fuel gas, cooling, lubrication and other balance-of-plant equipment.
Define equipment interfaces, control modes, permissives, interlocks and failure responses between OEM packages and the plant control system.
Real-Time Simulation and hardware-in-the-loop (HIL) testing:
Develop and execute real-time simulation and hardware-in-the-loop (HIL) tests for generation and microgrid control systems using RTDS and RSCAD.
Work with internal engineering teams and equipment vendors to build and validate representative models of the electrical system, from the generation plant and utility interconnection through the data center distribution system to representative GPU rack loads.
Develop and execute test cases for normal operation, mode changes, load steps, trips, faults, and system failures.
Compare simulation and HIL results with equipment data, factory test results and field performance. Document model assumptions and limitations.
Testing, commissioning and delivery
Develop and review FAT, SAT and integrated systems test plans for plant and microgrid controls.
Participate in factory testing, site testing, energization support, tuning and commissioning of generation and data center power systems.
Troubleshoot controls and system-integration issues using controller data, alarms, event records, trends and test results.
Work with OEMs, EPCs, utilities and system integrators to resolve interface gaps and track issues through closure.
Coordinate the handover of final project deliverables, including software, configurations, backups, test records, operating instructions and training, to the data center operations team.
Qualifications
8+ years of hands-on experience designing, programming, integrating and commissioning industrial controls for power generation, industrial plants, utilities, or mission-critical infrastructure.
Strong hands-on experience with PLC, DCS, SCADA, historian, industrial-networking, and control-system integration.
Experience with plant power control, generator controls, synchronization, load sharing, islanding and load-shedding schemes.
Experience integrating controls with power generation equipment, protective relays, SCADA/EPMS and other plant systems.
Experience developing functional specifications, sequences, I/O, alarms, graphics, and factory or site test procedures.
Ability to troubleshoot across software, instrumentation, electrical, mechanical, communications, and operating-process boundaries.
Understanding of industrial cybersecurity, redundancy, failover, and change-control practices.
Bachelor's degree in controls, electrical, mechanical, chemical engineering, computer engineering, or a related field.
Preferred Skills
Experience with major turbine or reciprocating-engine control platforms and microgrid controllers.
Experience with data center power systems and rapidly changing AI or GPU loads.
Experience integrating gas generation with BESS, MV UPS and grid-forming or grid-following inverters.
Experience with EMT studies and model validation for weak-grid or islanded power systems.
Experience developing automated simulation tests and regression test libraries.
Experience with network redundancy, industrial protocols, OT cybersecurity and remote support for critical facilities.
Experience transitioning from temporary generation to permanent power systems.
Experience with IEC 61850 (MMS, GOOSE, SV), Modbus, OPC UA, DNP3, EtherNet/IP, or comparable industrial protocols.
Professional Engineer license, functional-safety training, or industrial-cybersecurity certification.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI, in close collaboration with our capital and delivery partners, is building the infrastructure required to support frontier AI systems. The Data Center Engineering team defines repeatable technical standards and carries them through design, construction, commissioning, and operational readiness. The team works across data center facilities, power generation, compute infrastructure, construction, procurement, and operations to deliver reliable capacity at unprecedented scale and speed.\n\nAbout the Role\n\nWe are seeking a Controls Engineer to design, program, integrate and commission on-site power generation and microgrid control systems serving large AI data center campuses. You will own control architecture and functional requirements across generation packages, balance-of-plant systems, electrical protection, microgrid controls, and data center monitoring. You will work from concept through factory testing, site commissioning, performance validation, and operational improvement.\n\nThis role requires hands-on experience with industrial control systems, including PLC and DCS programming, plant-level control sequences, equipment integration, simulation, testing and commissioning. The engineers will work with equipment vendors, system integrators and the broader data center team to make sure the complete power system operates safely and reliably across normal and failure conditions.\n\nTravel: 50%\n\nKey Responsibilities\n\n - Power Generation and Microgrid Controls\n \n - Design, program and commission plant power controllers (PPCs) and microgrid control systems for gas turbine and reciprocating engine power plants.\n \n - Develop control sequences for grid-connected, islanded and transition modes, including startup, shutdown, synchronization, load sharing, import/export control, load shedding, black start, restoration and resynchronization.\n \n - Coordinate active power, reactive power, voltage and frequency controls across generators, energy storage, MV UPS and other distributed energy resources.\n \n - Define how the plant responds to generator trips, loss of utility power, large load changes, equipment failures and loss of communication.\n \n - Work with OEMs to define the boundaries between turbine or engine controls, generator controls, the PPC, protection systems and data center controls.\n\n - Electrical systems and utility interconnection\n \n - Review utility and transmission-provider interconnection requirements and translate them into plant control, protection, metering, communications and testing requirements.\n \n - Work with utility and equipment vendors to define controls and interfaces at the point of interconnection, including power limits, voltage and frequency response, reactive, power factor, telemetry and dispatch.\n \n - Review interconnection studies, operating procedures and test requirements, and track the actions needed to demonstrate compliance.\n \n - Work with Engineer-Of-Record (EOR) to review load-flow, short-circuit, stability, step-load and electromagnetic transient (EMT) studies. Use the results to develop control settings, sequences and test cases.\n\n - Control Architecture:\n \n - Develop and review functional design specifications (FDS), sequences of operation, network architecture diagrams, I/O lists and alarm philosophies.\n \n - Review P&IDs and instrumentation for generation-plant systems, including fuel gas, cooling, lubrication and other balance-of-plant equipment.\n \n - Define equipment interfaces, control modes, permissives, interlocks and failure responses between OEM packages and the plant control system.\n\n - Real-Time Simulation and hardware-in-the-loop (HIL) testing:\n \n - Develop and execute real-time simulation and hardware-in-the-loop (HIL) tests for generation and microgrid control systems using RTDS and RSCAD.\n \n - Work with internal engineering teams and equipment vendors to build and validate representative models of the electrical system, from the generation plant and utility interconnection through the data center distribution system to representative GPU rack loads.\n \n - Develop and execute test cases for normal operation, mode changes, load steps, trips, faults, and system failures.\n \n - Compare simulation and HIL results with equipment data, factory test results and field performance. Document model assumptions and limitations.\n\n - Testing, commissioning and delivery\n \n - Develop and review FAT, SAT and integrated systems test plans for plant and microgrid controls.\n \n - Participate in factory testing, site testing, energization support, tuning and commissioning of generation and data center power systems.\n \n - Troubleshoot controls and system-integration issues using controller data, alarms, event records, trends and test results.\n \n - Work with OEMs, EPCs, utilities and system integrators to resolve interface gaps and track issues through closure.\n \n - Coordinate the handover of final project deliverables, including software, configurations, backups, test records, operating instructions and training, to the data center operations team.\n\nQualifications\n\n - 8+ years of hands-on experience designing, programming, integrating and commissioning industrial controls for power generation, industrial plants, utilities, or mission-critical infrastructure.\n\n - Strong hands-on experience with PLC, DCS, SCADA, historian, industrial-networking, and control-system integration.\n\n - Experience with plant power control, generator controls, synchronization, load sharing, islanding and load-shedding schemes.\n\n - Experience integrating controls with power generation equipment, protective relays, SCADA/EPMS and other plant systems.\n\n - Experience developing functional specifications, sequences, I/O, alarms, graphics, and factory or site test procedures.\n\n - Ability to troubleshoot across software, instrumentation, electrical, mechanical, communications, and operating-process boundaries.\n\n - Understanding of industrial cybersecurity, redundancy, failover, and change-control practices.\n\n - Bachelor's degree in controls, electrical, mechanical, chemical engineering, computer engineering, or a related field.\n\nPreferred Skills\n\n - Experience with major turbine or reciprocating-engine control platforms and microgrid controllers.\n\n - Experience with data center power systems and rapidly changing AI or GPU loads.\n\n - Experience integrating gas generation with BESS, MV UPS and grid-forming or grid-following inverters.\n\n - Experience with EMT studies and model validation for weak-grid or islanded power systems.\n\n - Experience developing automated simulation tests and regression test libraries.\n\n - Experience with network redundancy, industrial protocols, OT cybersecurity and remote support for critical facilities.\n\n - Experience transitioning from temporary generation to permanent power systems.\n\n - Experience with IEC 61850 (MMS, GOOSE, SV), Modbus, OPC UA, DNP3, EtherNet/IP, or comparable industrial protocols.\n\n - Professional Engineer license, functional-safety training, or industrial-cybersecurity certification.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $327K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $327K","compensationTiers":[{"id":"61b6fc64-e3ff-46ea-8949-1809f7f302bc","tierSummary":"$257K – $327K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"080242e6-de90-404a-b2c5-82ccfea9add5","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"595617f2-29fe-4c71-8ea5-4665d4eeaf4f","summary":"$257K – $327K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":327000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":327000}]}},{"id":"015de5ce-8210-418d-abc6-f8b8712f0dbd","title":"Mechanical Engineer, Power Generation","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-06T21:40:13.143+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/015de5ce-8210-418d-abc6-f8b8712f0dbd","applyUrl":"https://jobs.ashbyhq.com/openai/015de5ce-8210-418d-abc6-f8b8712f0dbd/application","descriptionHtml":"About the Team
OpenAI, in close collaboration with our capital and delivery partners, is building the infrastructure required to support frontier AI systems. The Data Center Engineering team defines repeatable technical standards and carries them through design, construction, commissioning, and operational readiness. The team works across data center facilities, power generation, compute infrastructure, construction, procurement, and operations to deliver reliable capacity at unprecedented scale and speed.
About the Role
We are seeking a Mechanical Engineer to design and integrate power-generation and balance-of-plant systems for large AI data center campuses. You will work across prime movers, fuel systems, exhaust, ventilation, cooling, water treatment, heat recovery, acoustics, fire interfaces, and plant auxiliaries. The role combines first-principles engineering with practical vendor and field execution to deliver systems that are safe, efficient, maintainable, and ready for demanding operating profiles.
Travel: 50%
Key Responsibilities
Develop mechanical basis-of-design documents, process flow diagrams, P&IDs, specifications, calculations, and equipment requirements for power generation facilities.
Design and review prime-mover auxiliaries, fuel gas or liquid fuel systems, exhaust, ventilation, cooling, lubrication, compressed air, water treatment, and heat-recovery systems.
Evaluate thermal performance, hydraulic behavior, pressure drop, vibration, acoustics, emissions interfaces, redundancy, and maintenance requirements.
Translate generation duty cycles and data center load profiles into equipment sizing, operating envelopes, and control requirements.
Review OEM and EPC proposals, equipment selections, test plans, failure modes, service strategies, and lifecycle tradeoffs.
Support procurement, factory acceptance testing, construction, startup, commissioning, performance testing, and root-cause investigations.
Coordinate interfaces with electrical, controls, CSA, fuel supply, environmental, fire protection, and data center mechanical teams.
Create repeatable mechanical reference designs and standards for future generation deployments.
Qualifications
8+ years of mechanical engineering experience on power generation, oil and gas, industrial utilities, central plants, or mission-critical projects.
Strong knowledge of rotating equipment, piping, heat transfer, fluid systems, thermal performance, ventilation, and mechanical auxiliaries.
Experience with combined heat and power, heat recovery, modular generation, or microgrids.
Experience with gas turbines, reciprocating engines, generators, or comparable large industrial equipment.
Ability to evaluate vendor data, equipment curves, operating scenarios, failure modes, and maintenance constraints.
Experience carrying designs through construction, startup, commissioning, and performance validation.
Knowledge of applicable ASME, API, NFPA, ASHRAE, and environmental requirements.
Bachelor's degree in mechanical engineering or a related field.
Preferred Skills
Professional Engineer license.
Experience with process simulation, hydraulic modeling, CFD, or equipment-performance modeling.
Experience supporting high-density data center loads and rapid infrastructure deployment.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI, in close collaboration with our capital and delivery partners, is building the infrastructure required to support frontier AI systems. The Data Center Engineering team defines repeatable technical standards and carries them through design, construction, commissioning, and operational readiness. The team works across data center facilities, power generation, compute infrastructure, construction, procurement, and operations to deliver reliable capacity at unprecedented scale and speed.\n\nAbout the Role\n\nWe are seeking a Mechanical Engineer to design and integrate power-generation and balance-of-plant systems for large AI data center campuses. You will work across prime movers, fuel systems, exhaust, ventilation, cooling, water treatment, heat recovery, acoustics, fire interfaces, and plant auxiliaries. The role combines first-principles engineering with practical vendor and field execution to deliver systems that are safe, efficient, maintainable, and ready for demanding operating profiles.\n\nTravel: 50%\n\nKey Responsibilities\n\n - Develop mechanical basis-of-design documents, process flow diagrams, P&IDs, specifications, calculations, and equipment requirements for power generation facilities.\n\n - Design and review prime-mover auxiliaries, fuel gas or liquid fuel systems, exhaust, ventilation, cooling, lubrication, compressed air, water treatment, and heat-recovery systems.\n\n - Evaluate thermal performance, hydraulic behavior, pressure drop, vibration, acoustics, emissions interfaces, redundancy, and maintenance requirements.\n\n - Translate generation duty cycles and data center load profiles into equipment sizing, operating envelopes, and control requirements.\n\n - Review OEM and EPC proposals, equipment selections, test plans, failure modes, service strategies, and lifecycle tradeoffs.\n\n - Support procurement, factory acceptance testing, construction, startup, commissioning, performance testing, and root-cause investigations.\n\n - Coordinate interfaces with electrical, controls, CSA, fuel supply, environmental, fire protection, and data center mechanical teams.\n\n - Create repeatable mechanical reference designs and standards for future generation deployments.\n\nQualifications\n\n - 8+ years of mechanical engineering experience on power generation, oil and gas, industrial utilities, central plants, or mission-critical projects.\n\n - Strong knowledge of rotating equipment, piping, heat transfer, fluid systems, thermal performance, ventilation, and mechanical auxiliaries.\n\n - Experience with combined heat and power, heat recovery, modular generation, or microgrids.\n\n - Experience with gas turbines, reciprocating engines, generators, or comparable large industrial equipment.\n\n - Ability to evaluate vendor data, equipment curves, operating scenarios, failure modes, and maintenance constraints.\n\n - Experience carrying designs through construction, startup, commissioning, and performance validation.\n\n - Knowledge of applicable ASME, API, NFPA, ASHRAE, and environmental requirements.\n\n - Bachelor's degree in mechanical engineering or a related field.\n\nPreferred Skills\n\n - Professional Engineer license.\n\n - Experience with process simulation, hydraulic modeling, CFD, or equipment-performance modeling.\n\n - Experience supporting high-density data center loads and rapid infrastructure deployment.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $327K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $327K","compensationTiers":[{"id":"61b6fc64-e3ff-46ea-8949-1809f7f302bc","tierSummary":"$257K – $327K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"080242e6-de90-404a-b2c5-82ccfea9add5","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"595617f2-29fe-4c71-8ea5-4665d4eeaf4f","summary":"$257K – $327K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":327000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":327000}]}},{"id":"087aa4f5-1192-413a-ba34-3ae324cf90e5","title":"Applied AI Engineer, Enterprise - EDU","department":"Go To Market","team":"Technical Success","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[{"location":"New York City","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}}},{"location":"US - Remote","address":{"postalAddress":{"addressCountry":"United States"}}}],"publishedAt":"2026-11-06T22:37:49.715+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/087aa4f5-1192-413a-ba34-3ae324cf90e5","applyUrl":"https://jobs.ashbyhq.com/openai/087aa4f5-1192-413a-ba34-3ae324cf90e5/application","descriptionHtml":"Across industries, OpenAI’s Applied AI Engineering (AIE) team helps organizations turn frontier AI into safe, reliable production systems that deliver meaningful business outcomes. We work directly with customers’ engineering, product, security, and transformation teams to navigate complex architectures, data environments, governance requirements, and organization-wide change. We turn lessons from these deployments into better OpenAI products and reusable patterns that help customers move faster.
As an Enterprise AIE, you will serve as a technical partner to leading organizations including universities and other educational institutions, helping them turn ambitious AI use cases into durable production systems and adoption at scale. You will combine deep technical judgment with hands-on engineering to provide technical leadership on complex customer deployments. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions about model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by durable production systems, sustained adoption, and meaningful business impact. Your deployment experience will also directly influence how OpenAI’s products evolve.
This role may be based in one of our offices in New York City or San Francisco, or it may be performed remotely. Office-based employees follow a hybrid work model with three days per week in the office. We offer relocation assistance to new employees.
Work hands-on in code to design, build, evaluate, and deploy AI systems from prototype to reliable production and scaled adoption that solve important customer problems and deliver measurable business outcomes.
Partner with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and success criteria.
Make sound technical decisions across model selection, agent and tool design, retrieval, context design, data pipelines, evaluation, reliability, observability, latency, cost, safety, security, and governance.
Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers to resolution.
Partner closely with customers’ engineering teams and OpenAI’s Product, Research, Engineering, Security, and Go-to-Market teams to turn deployment experience into actionable product feedback.
Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.
Have personally designed, built, and shipped AI or machine-learning systems in enterprise environments, taking them from prototype to production and making substantial contributions through coding, architecture, evaluation, debugging, or production engineering. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.
Are highly proficient in Python and comfortable working end to end across model APIs, agent and tool development, retrieval and data pipelines, evaluation, observability, integrations, and production operations. Experience with JavaScript, TypeScript, or another relevant language is valuable.
Know how to evaluate AI systems systematically using representative data, automated graders, production signals, and human judgment.
Have navigated enterprise production requirements, including integrations, reliability, observability, security, privacy, data governance, performance, and cost.
Experience navigating education or research environments, including institutional data, privacy, access controls and complex integrations, is valuable.
Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.
Communicate clearly and credibly with hands-on engineers, technical leaders, security and product teams, and executives.
Take end-to-end ownership, exercise strong technical judgment, and move effectively through ambiguity.
Learn quickly, challenge assumptions constructively, and collaborate with humility. Experience working with education institutions, particularly universities, is preferred but not required. Prior OpenAI product experience is not required.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"ABOUT THE TEAM\n\nAcross industries, OpenAI’s Applied AI Engineering (AIE) team helps organizations turn frontier AI into safe, reliable production systems that deliver meaningful business outcomes. We work directly with customers’ engineering, product, security, and transformation teams to navigate complex architectures, data environments, governance requirements, and organization-wide change. We turn lessons from these deployments into better OpenAI products and reusable patterns that help customers move faster.\n\n\n\n\nABOUT THE ROLE\n\nAs an Enterprise AIE, you will serve as a technical partner to leading organizations including universities and other educational institutions, helping them turn ambitious AI use cases into durable production systems and adoption at scale. You will combine deep technical judgment with hands-on engineering to provide technical leadership on complex customer deployments. You will write and debug code, build evaluation systems, resolve complex integrations, and guide decisions about model behavior, reliability, latency, cost, safety, security, governance, and operational readiness. Success is measured by durable production systems, sustained adoption, and meaningful business impact. Your deployment experience will also directly influence how OpenAI’s products evolve.\n\nThis role may be based in one of our offices in New York City or San Francisco, or it may be performed remotely. Office-based employees follow a hybrid work model with three days per week in the office. We offer relocation assistance to new employees.\n\n\n\n\nIN THIS ROLE, YOU WILL\n\n - Work hands-on in code to design, build, evaluate, and deploy AI systems from prototype to reliable production and scaled adoption that solve important customer problems and deliver measurable business outcomes.\n\n - Partner with enterprise customers to identify high-value opportunities and translate them into technical architectures, implementation plans, evaluation strategies, and success criteria.\n\n - Make sound technical decisions across model selection, agent and tool design, retrieval, context design, data pipelines, evaluation, reliability, observability, latency, cost, safety, security, and governance.\n\n - Diagnose complex implementation challenges, reproduce failures, test hypotheses, and drive blockers to resolution.\n\n - Partner closely with customers’ engineering teams and OpenAI’s Product, Research, Engineering, Security, and Go-to-Market teams to turn deployment experience into actionable product feedback.\n\n - Create reusable architectures, tooling, playbooks, and technical guidance that accelerate future enterprise deployments.\n \n \n\n\nYOU MIGHT THRIVE IN THIS ROLE IF YOU\n\n - Have personally designed, built, and shipped AI or machine-learning systems in enterprise environments, taking them from prototype to production and making substantial contributions through coding, architecture, evaluation, debugging, or production engineering. Relevant backgrounds may include applied AI or ML engineering, forward-deployed engineering, software engineering, customer engineering, solutions architecture, or technical consulting.\n\n - Are highly proficient in Python and comfortable working end to end across model APIs, agent and tool development, retrieval and data pipelines, evaluation, observability, integrations, and production operations. Experience with JavaScript, TypeScript, or another relevant language is valuable.\n\n - Know how to evaluate AI systems systematically using representative data, automated graders, production signals, and human judgment.\n\n - Have navigated enterprise production requirements, including integrations, reliability, observability, security, privacy, data governance, performance, and cost.\n\n - Experience navigating education or research environments, including institutional data, privacy, access controls and complex integrations, is valuable.\n\n - Can connect technical decisions to customer workflows, adoption, and measurable business outcomes.\n\n - Communicate clearly and credibly with hands-on engineers, technical leaders, security and product teams, and executives.\n\n - Take end-to-end ownership, exercise strong technical judgment, and move effectively through ambiguity.\n\n - Learn quickly, challenge assumptions constructively, and collaborate with humility. Experience working with education institutions, particularly universities, is preferred but not required. Prior OpenAI product experience is not required.\n\n\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$251K – $278K • Offers Equity","scrapeableCompensationSalarySummary":"$251K - $278K","compensationTiers":[{"id":"0b2a5ebe-9aa6-4480-b23e-d6d5bb83f578","tierSummary":"$251K – $278K • Offers Equity","title":"Zone A","additionalInformation":null,"components":[{"id":"b43b368f-7ab8-4ad5-840f-b58d004f4705","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"facb9cdf-4303-4c55-8341-de6458b3618a","summary":"$251K – $278K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":278000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":251000,"maxValue":278000}]}},{"id":"94d44e8c-987f-4350-bb13-5a855be957db","title":"Electrical Engineer, Power Generation","department":"Scaling","team":"Compute","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-06T21:41:58.164+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/94d44e8c-987f-4350-bb13-5a855be957db","applyUrl":"https://jobs.ashbyhq.com/openai/94d44e8c-987f-4350-bb13-5a855be957db/application","descriptionHtml":"About the Team
OpenAI, in close collaboration with our capital and delivery partners, is building the infrastructure required to support frontier AI systems. The Data Center Engineering team defines repeatable technical standards and carries them through design, construction, commissioning, and operational readiness. The team works across data center facilities, power generation, compute infrastructure, construction, procurement, and operations to deliver reliable capacity at unprecedented scale and speed.
About the Role
We are seeking an Electrical Engineer to design and integrate on-site power-generation systems for large AI data center campuses. You will work across generation, substations, medium-voltage distribution, protection, auxiliary systems, grid interfaces, and data center loads. This role will establish technical requirements, evaluate technology and vendor solutions, and carry electrical designs from concept through commissioning and validated operation.
Travel: 50%
Responsibilities
Develop electrical architectures, one-lines, design criteria, specifications, and studies for generation plants and campus interconnections.
Design and review generator or alternator interfaces, transformers, MV and HV switchgear, protection, synchronization, grounding, station service, DC systems, and black-start capability.
Perform or review load flow, short circuit, arc flash, protection coordination, transient, motor-starting, grounding, and reliability studies.
Coordinate generation controls, microgrid or islanding behavior, utility interconnection, data center load characteristics, and operating modes.
Evaluate OEM and EPC proposals, equipment ratings, test plans, failure modes, maintenance strategies, and lifecycle tradeoffs.
Support procurement, factory acceptance testing, construction, energization, commissioning, performance testing, and root-cause investigations.
Resolve cross-discipline interfaces with mechanical, controls, CSA, fuel, utility, and data center electrical teams.
Create repeatable electrical reference designs and standards for future generation deployments.
Qualifications
8+ years of electrical engineering experience on power generation, utility, industrial, microgrid, or mission-critical projects.
Deep knowledge of generators, transformers, switchgear, protection and controls, grounding, auxiliary power, and electrical system studies.
Experience with grid-connected and islanded generation, synchronization, load sharing, and black-start or restoration concepts.
Ability to interpret OEM data, operating scenarios, failure modes, and data center load requirements.
Experience carrying designs through construction, commissioning, and operational validation.
Knowledge of applicable NEC, NFPA, IEEE, NERC, and utility requirements.
Bachelor's degree in electrical engineering or a related field.
Preferred Skills
Professional Engineer license.
Experience with gas turbines, reciprocating engines, battery systems, microgrids, or hybrid generation plants.
Proficiency with ETAP, PSCAD, PSS/E, SKM, EasyPower, or equivalent analysis tools.
Experience supporting high-density data center loads and fast-changing AI compute demand.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nOpenAI, in close collaboration with our capital and delivery partners, is building the infrastructure required to support frontier AI systems. The Data Center Engineering team defines repeatable technical standards and carries them through design, construction, commissioning, and operational readiness. The team works across data center facilities, power generation, compute infrastructure, construction, procurement, and operations to deliver reliable capacity at unprecedented scale and speed.\n\nAbout the Role\n\nWe are seeking an Electrical Engineer to design and integrate on-site power-generation systems for large AI data center campuses. You will work across generation, substations, medium-voltage distribution, protection, auxiliary systems, grid interfaces, and data center loads. This role will establish technical requirements, evaluate technology and vendor solutions, and carry electrical designs from concept through commissioning and validated operation.\n\nTravel: 50%\n\nResponsibilities\n\n - Develop electrical architectures, one-lines, design criteria, specifications, and studies for generation plants and campus interconnections.\n\n - Design and review generator or alternator interfaces, transformers, MV and HV switchgear, protection, synchronization, grounding, station service, DC systems, and black-start capability.\n\n - Perform or review load flow, short circuit, arc flash, protection coordination, transient, motor-starting, grounding, and reliability studies.\n\n - Coordinate generation controls, microgrid or islanding behavior, utility interconnection, data center load characteristics, and operating modes.\n\n - Evaluate OEM and EPC proposals, equipment ratings, test plans, failure modes, maintenance strategies, and lifecycle tradeoffs.\n\n - Support procurement, factory acceptance testing, construction, energization, commissioning, performance testing, and root-cause investigations.\n\n - Resolve cross-discipline interfaces with mechanical, controls, CSA, fuel, utility, and data center electrical teams.\n\n - Create repeatable electrical reference designs and standards for future generation deployments.\n\nQualifications\n\n - 8+ years of electrical engineering experience on power generation, utility, industrial, microgrid, or mission-critical projects.\n\n - Deep knowledge of generators, transformers, switchgear, protection and controls, grounding, auxiliary power, and electrical system studies.\n\n - Experience with grid-connected and islanded generation, synchronization, load sharing, and black-start or restoration concepts.\n\n - Ability to interpret OEM data, operating scenarios, failure modes, and data center load requirements.\n\n - Experience carrying designs through construction, commissioning, and operational validation.\n\n - Knowledge of applicable NEC, NFPA, IEEE, NERC, and utility requirements.\n\n - Bachelor's degree in electrical engineering or a related field.\n\nPreferred Skills\n\n - Professional Engineer license.\n\n - Experience with gas turbines, reciprocating engines, battery systems, microgrids, or hybrid generation plants.\n\n - Proficiency with ETAP, PSCAD, PSS/E, SKM, EasyPower, or equivalent analysis tools.\n\n - Experience supporting high-density data center loads and fast-changing AI compute demand.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$257K – $327K • Offers Equity","scrapeableCompensationSalarySummary":"$257K - $327K","compensationTiers":[{"id":"61b6fc64-e3ff-46ea-8949-1809f7f302bc","tierSummary":"$257K – $327K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"080242e6-de90-404a-b2c5-82ccfea9add5","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"595617f2-29fe-4c71-8ea5-4665d4eeaf4f","summary":"$257K – $327K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":327000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":257000,"maxValue":327000}]}},{"id":"41408133-b45f-4c7b-a0df-c050f16d92de","title":"GTM Strategy & Planning","department":"Go To Market","team":"Strategy & Operations","employmentType":"FullTime","location":"New York City","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-06T21:54:37.803+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"New York","addressCountry":"United States","addressLocality":"New York"}},"jobUrl":"https://jobs.ashbyhq.com/openai/41408133-b45f-4c7b-a0df-c050f16d92de","applyUrl":"https://jobs.ashbyhq.com/openai/41408133-b45f-4c7b-a0df-c050f16d92de/application","descriptionHtml":"About the team
OpenAI’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. Our Go-To-Market (GTM) organization helps customers adopt and scale OpenAI’s products and platform.
The GTM Strategy & Planning team sits within Revenue Operations and works at the intersection of GTM Leadership, Strategic Finance, and the broader business. We shape how OpenAI invests, organizes, and scales its revenue organization, translating company ambitions into actionable growth strategies, financial targets, capacity plans, and investment decisions.
Our work spans OpenAI’s global GTM organization, including Sales, Technical Success, Partnerships, and emerging businesses. We partner closely with senior leadership to ensure our resources support the highest-impact opportunities as the business grows.
About the role
We’re looking for a highly analytical and strategic operator to help shape OpenAI’s GTM growth strategy and operating plan.
In this role, you’ll tackle some of the most important questions facing our revenue organization: Where should we invest to accelerate growth? How should we allocate resources across markets, segments, and customer motions? What level of productivity can we expect as we scale? How do we translate ambitious financial goals into executable plans?
You’ll own planning and analytical workstreams spanning revenue targets, investment strategy, capacity and productivity modeling, and GTM organizational design. Working closely with Strategic Finance, GTM Leadership, and cross-functional partners, you’ll develop rigorous, data-backed recommendations that inform executive decisions.
This role is ideal for someone who combines strong financial and analytical skills with strategic judgment, thrives in ambiguity, and can move between detailed modeling and executive-level decision-making.
This role is based in San Francisco, CA or New York, NY.
In this role, you will:
Partner with GTM Leadership and Strategic Finance to translate company financial objectives into growth strategies, resource allocation decisions, and operating plans across regions, segments, and functions.
Build headcount, capacity, and productivity models to inform where and how OpenAI invests across Sales, Technical Success, Partnerships, and other GTM functions.
Develop regional, segment, and team-level revenue targets, translating company financial goals into executable plans with clear accountability.
Build scenario analyses to evaluate how hiring, productivity, product launches, partner distribution, and other growth levers affect revenue performance and investment requirements.
Develop data-driven recommendations on segmentation, coverage models, organizational structure, and resource allocation to support growth and operational efficiency.
Lead annual and midyear planning cycles, aligning Strategic Finance, GTM Leadership, Field Operations, Data Science, and other stakeholders around a cohesive operating plan.
Analyze revenue attainment, capacity, productivity, and other key performance indicators to surface risks, challenge assumptions, and inform strategic decisions.
Translate complex analyses into clear, actionable recommendations for senior leadership, balancing analytical rigor with business judgment and a company-wide perspective.
You might thrive in this role if you:
Have 8+ years of experience in GTM Strategy & Operations, Strategic Finance, Business Operations, management consulting, or a similarly analytical and strategic role.
Have exceptional analytical and financial modeling skills, with experience building complex models that inform strategic, financial, and operational decisions.
Understand GTM strategy, revenue planning, capacity models, and the drivers of growth and productivity in high-growth technology businesses.
Have experience with SaaS, consumption-based, or usage-based business models and understand how different GTM motions influence revenue growth.
Have led complex, cross-functional initiatives, navigated ambiguity, and aligned senior stakeholders with competing priorities.
Bring strong strategic judgment and problem-solving skills, including the ability to challenge assumptions, evaluate trade-offs, and develop practical recommendations.
Communicate clearly in writing and in conversation, translating complex analyses into executive narratives that influence leadership decisions.
Demonstrate ownership, intellectual curiosity, and comfort operating in a fast-paced, evolving environment.
You may also bring:
Experience in AI, developer platforms, cloud infrastructure, or other technical product businesses.
Experience partnering directly with CRO, CFO, or executive leadership teams on strategic planning and investment decisions.
Experience designing GTM coverage models, segmentation strategies, or sales productivity frameworks.
Experience managing or mentoring team members.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s mission is to ensure that artificial general intelligence (AGI) benefits all of humanity. Our Go-To-Market (GTM) organization helps customers adopt and scale OpenAI’s products and platform.\n\nThe GTM Strategy & Planning team sits within Revenue Operations and works at the intersection of GTM Leadership, Strategic Finance, and the broader business. We shape how OpenAI invests, organizes, and scales its revenue organization, translating company ambitions into actionable growth strategies, financial targets, capacity plans, and investment decisions.\n\nOur work spans OpenAI’s global GTM organization, including Sales, Technical Success, Partnerships, and emerging businesses. We partner closely with senior leadership to ensure our resources support the highest-impact opportunities as the business grows.\n\nAbout the role\n\nWe’re looking for a highly analytical and strategic operator to help shape OpenAI’s GTM growth strategy and operating plan.\n\nIn this role, you’ll tackle some of the most important questions facing our revenue organization: Where should we invest to accelerate growth? How should we allocate resources across markets, segments, and customer motions? What level of productivity can we expect as we scale? How do we translate ambitious financial goals into executable plans?\n\nYou’ll own planning and analytical workstreams spanning revenue targets, investment strategy, capacity and productivity modeling, and GTM organizational design. Working closely with Strategic Finance, GTM Leadership, and cross-functional partners, you’ll develop rigorous, data-backed recommendations that inform executive decisions.\n\nThis role is ideal for someone who combines strong financial and analytical skills with strategic judgment, thrives in ambiguity, and can move between detailed modeling and executive-level decision-making.\n\nThis role is based in San Francisco, CA or New York, NY.\n\nIn this role, you will:\n\n - Partner with GTM Leadership and Strategic Finance to translate company financial objectives into growth strategies, resource allocation decisions, and operating plans across regions, segments, and functions.\n\n - Build headcount, capacity, and productivity models to inform where and how OpenAI invests across Sales, Technical Success, Partnerships, and other GTM functions.\n\n - Develop regional, segment, and team-level revenue targets, translating company financial goals into executable plans with clear accountability.\n\n - Build scenario analyses to evaluate how hiring, productivity, product launches, partner distribution, and other growth levers affect revenue performance and investment requirements.\n\n - Develop data-driven recommendations on segmentation, coverage models, organizational structure, and resource allocation to support growth and operational efficiency.\n\n - Lead annual and midyear planning cycles, aligning Strategic Finance, GTM Leadership, Field Operations, Data Science, and other stakeholders around a cohesive operating plan.\n\n - Analyze revenue attainment, capacity, productivity, and other key performance indicators to surface risks, challenge assumptions, and inform strategic decisions.\n\n - Translate complex analyses into clear, actionable recommendations for senior leadership, balancing analytical rigor with business judgment and a company-wide perspective.\n\nYou might thrive in this role if you:\n\n - Have 8+ years of experience in GTM Strategy & Operations, Strategic Finance, Business Operations, management consulting, or a similarly analytical and strategic role.\n\n - Have exceptional analytical and financial modeling skills, with experience building complex models that inform strategic, financial, and operational decisions.\n\n - Understand GTM strategy, revenue planning, capacity models, and the drivers of growth and productivity in high-growth technology businesses.\n\n - Have experience with SaaS, consumption-based, or usage-based business models and understand how different GTM motions influence revenue growth.\n\n - Have led complex, cross-functional initiatives, navigated ambiguity, and aligned senior stakeholders with competing priorities.\n\n - Bring strong strategic judgment and problem-solving skills, including the ability to challenge assumptions, evaluate trade-offs, and develop practical recommendations.\n\n - Communicate clearly in writing and in conversation, translating complex analyses into executive narratives that influence leadership decisions.\n\n - Demonstrate ownership, intellectual curiosity, and comfort operating in a fast-paced, evolving environment.\n\nYou may also bring:\n\n - Experience in AI, developer platforms, cloud infrastructure, or other technical product businesses.\n\n - Experience partnering directly with CRO, CFO, or executive leadership teams on strategic planning and investment decisions.\n\n - Experience designing GTM coverage models, segmentation strategies, or sales productivity frameworks.\n\n - Experience managing or mentoring team members.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$239K – $265K • Offers Equity","scrapeableCompensationSalarySummary":"$239K - $265K","compensationTiers":[{"id":"4eccfaf0-cd9f-4d11-bfc2-eadbcca58899","tierSummary":"$239K – $265K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"09c36d02-9c0d-4de6-9e62-89d5f6927577","summary":"$239K – $265K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":265000},{"id":"ee3ab9a3-8067-493f-bea7-d46ad63712bd","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":239000,"maxValue":265000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"0cf4a8f4-a57a-494b-aad8-4df8ac096939","title":"Business Development Manager, Product Partnerships","department":"Go To Market","team":"Partnerships","employmentType":"FullTime","location":"Munich, Germany","shouldDisplayCompensationOnJobPostings":false,"secondaryLocations":[{"location":"London, UK","address":{"postalAddress":{"addressRegion":"Greater London","addressCountry":"United Kingdom","addressLocality":"London"}}}],"publishedAt":"2026-11-06T12:21:16.115+00:00","isListed":true,"isRemote":true,"workplaceType":"Hybrid","address":{"postalAddress":{"addressRegion":"Munich","addressCountry":"Germany","addressLocality":"Munich"}},"jobUrl":"https://jobs.ashbyhq.com/openai/0cf4a8f4-a57a-494b-aad8-4df8ac096939","applyUrl":"https://jobs.ashbyhq.com/openai/0cf4a8f4-a57a-494b-aad8-4df8ac096939/application","descriptionHtml":"About the Team
We are hiring a Product Partnerships Manager based in Germany with primary responsibility for Germany. You will own some of OpenAI’s most important business development and partnerships in the German market while contributing to broader EMEA and international priorities. The role is responsible for identifying, developing, and executing partnership strategies that accelerate adoption of OpenAI’s products across enterprise, developer, and consumer channels.
About the Role
You will identify and manage relationships with strategic product partners in Germany and on cross-border opportunities, ranging from global technology platforms to regional champions, including enterprise software vendors, telcos, cloud providers, and government-aligned organizations. This is a deeply cross-functional role requiring close collaboration with Product, Engineering, GTM, Legal, and Policy teams. Although the role has clear accountability for Germany, team priorities may evolve, so you must be ready to take on other markets, verticals, or partnership types.
Please note that this role is based out of our Munich office, with 3 days a week required in the office.
In this role, you will:
Own product partnership strategy and execution for Germany, driving end-to-end partnership sourcing and delivery in the market while contributing to broader EMEA and international priorities.
Negotiate and close strategic local and cross-border deals across commercial terms, product scope, data/privacy, brand/marketing, incentives, and expansion paths.
Over time, lead senior partner relationships: build trust, align on joint value props, and manage complexity.
Partner closely with Product, Engineering, GTM, Legal, Policy, and regional counterparts to align roadmaps, navigate constraints, and execute partnership initiatives.
Bring deep knowledge of Germany and a strong point of view on country and sub-region differences across EMEA, informing prioritization, positioning, and partner selection. Apply that judgment flexibly when supporting opportunities beyond Germany or in new verticals.
Define success metrics and use analytical judgment to assess progress, surface risks, and communicate outcomes to internal stakeholders.
You might thrive in this role if you have:
10+ years of experience in product partnerships or partnership business development within the technology industry.
Fluency in English and German.
Demonstrated success leading high-impact local and international partnerships involving major technology partners, including complex cross-border work.
Deep understanding of the German market, combined with experience operating across multiple countries and international markets.
Product-savvy with the ability to engage technical stakeholders credibly and influence product direction and roadmap tradeoffs.
Exceptional communication, negotiation, and executive presence.
Strong analytical instincts and comfort using data to inform decisions and communicate impact.
Ability to thrive in a fast-paced, highly ambiguous environment, operate both independently and collaboratively, and adapt quickly across changing markets, verticals, and partnership types.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nWe are hiring a Product Partnerships Manager based in Germany with primary responsibility for Germany. You will own some of OpenAI’s most important business development and partnerships in the German market while contributing to broader EMEA and international priorities. The role is responsible for identifying, developing, and executing partnership strategies that accelerate adoption of OpenAI’s products across enterprise, developer, and consumer channels.\n\n\n\nAbout the Role\n\nYou will identify and manage relationships with strategic product partners in Germany and on cross-border opportunities, ranging from global technology platforms to regional champions, including enterprise software vendors, telcos, cloud providers, and government-aligned organizations. This is a deeply cross-functional role requiring close collaboration with Product, Engineering, GTM, Legal, and Policy teams. Although the role has clear accountability for Germany, team priorities may evolve, so you must be ready to take on other markets, verticals, or partnership types.\n\n\n\nPlease note that this role is based out of our Munich office, with 3 days a week required in the office.\n\n\n\nIn this role, you will:\n\n - Own product partnership strategy and execution for Germany, driving end-to-end partnership sourcing and delivery in the market while contributing to broader EMEA and international priorities.\n\n - Negotiate and close strategic local and cross-border deals across commercial terms, product scope, data/privacy, brand/marketing, incentives, and expansion paths.\n\n - Over time, lead senior partner relationships: build trust, align on joint value props, and manage complexity.\n\n - Partner closely with Product, Engineering, GTM, Legal, Policy, and regional counterparts to align roadmaps, navigate constraints, and execute partnership initiatives.\n\n - Bring deep knowledge of Germany and a strong point of view on country and sub-region differences across EMEA, informing prioritization, positioning, and partner selection. Apply that judgment flexibly when supporting opportunities beyond Germany or in new verticals.\n\n - Define success metrics and use analytical judgment to assess progress, surface risks, and communicate outcomes to internal stakeholders.\n\n\n\nYou might thrive in this role if you have:\n\n - 10+ years of experience in product partnerships or partnership business development within the technology industry.\n\n - Fluency in English and German.\n\n - Demonstrated success leading high-impact local and international partnerships involving major technology partners, including complex cross-border work.\n\n - Deep understanding of the German market, combined with experience operating across multiple countries and international markets.\n\n - Product-savvy with the ability to engage technical stakeholders credibly and influence product direction and roadmap tradeoffs.\n\n - Exceptional communication, negotiation, and executive presence.\n\n - Strong analytical instincts and comfort using data to inform decisions and communicate impact.\n\n - Ability to thrive in a fast-paced, highly ambiguous environment, operate both independently and collaboratively, and adapt quickly across changing markets, verticals, and partnership types.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":null,"scrapeableCompensationSalarySummary":null,"compensationTiers":[],"summaryComponents":[]}},{"id":"218c0b55-53bd-4df6-805d-321a8c2e7db7","title":"Forward Deployed Engineer (FDE), Life Sciences - SF","department":"Forward Deployed Engineering","team":"Forward Deployed Engineering","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-06T19:30:26.079+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/218c0b55-53bd-4df6-805d-321a8c2e7db7","applyUrl":"https://jobs.ashbyhq.com/openai/218c0b55-53bd-4df6-805d-321a8c2e7db7/application","descriptionHtml":"About the team
OpenAI’s Forward Deployed Engineering team partners with global pharma and biotech, CROs, and research institutions to deploy existing expertise across the R&D value chain to help customers design and ship production-grade AI systems. We operate at the intersection of customer delivery and core platform development, converting early deployments into repeatable system standards and evaluation practices that scale across regulated environments.
About the role
We are hiring a Forward Deployed Engineer (FDE) to push the frontier on what is possible today across drug discovery (e.g., target identification, molecular design, pre-clinical) and development (e.g., trial design, trial ops, biostats) by leading end-to-end deployments of our models inside life sciences organizations and research institutions. You will work with customers who are deep experts in their scientific or operational domains, translating real-world data, infrastructure, and constraints into production systems.
You will measure success through production adoption, measurable workflow impact, and eval-driven feedback loops, including evaluation benchmarks and acceptance criteria, that inform product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM to deliver in regulated contexts, including inspection readiness with audit trails and traceable evidence.
This role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.
In this role, you will:
Design and ship production systems around models, owning integrations, data provenance, reliability, and on-call readiness across research, clinical, and operational workflows.
Lead discovery and scoping from pre-sales through post-sales, translating ambiguous workflow needs into hypothesis-driven problem framing, system requirements, and an execution plan with measurable endpoints.
Define and enforce launch criteria for regulated contexts, including validation evidence, audit readiness, outcome metrics, and drive delivery until we demonstrate sustained production impact.
Build in sensitive scientific data environments where auditability, validation, and access controls shape architecture, operating procedures, and failure handling.
Run evaluation loops that measure model and system quality against workflow-specific scientific benchmarks and use results to drive model and product changes.
Distill deployment learnings into hardened primitives, reference architectures, validation templates, and benchmark harnesses that scale across regulated life sciences environments.
You might thrive in this role if you:
Bring 5+ years of software/ML engineering or technical deployment experience with customer-facing ownership in biotech, pharma, clinical research, or scientific software; PhD, MS, or equivalent applied experience in a life sciences relevant field encouraged.
Have owned customer GenAI deployments end-to-end from scoping through production adoption, and improved them through evaluation design, error analysis, and iterative evidence generation that tightens acceptance criteria over time.
Have delivered AI systems in trial design, regulatory writing, or scientific operations where validation strategy, auditability, compliance constraints, and reviewer expectations shaped system design and rollout.
Communicate clearly across scientific, clinical, model research, technical, and executive audiences, translating technical tradeoffs into decision quality, risk posture, and measurable outcomes with credibility.
Apply systems thinking with high execution standards, consistently turning failures, escalations, and audit findings into improved operating standards, validation artifacts, and repeatable deployment playbooks.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the team\n\nOpenAI’s Forward Deployed Engineering team partners with global pharma and biotech, CROs, and research institutions to deploy existing expertise across the R&D value chain to help customers design and ship production-grade AI systems. We operate at the intersection of customer delivery and core platform development, converting early deployments into repeatable system standards and evaluation practices that scale across regulated environments.\n\nAbout the role\n\nWe are hiring a Forward Deployed Engineer (FDE) to push the frontier on what is possible today across drug discovery (e.g., target identification, molecular design, pre-clinical) and development (e.g., trial design, trial ops, biostats) by leading end-to-end deployments of our models inside life sciences organizations and research institutions. You will work with customers who are deep experts in their scientific or operational domains, translating real-world data, infrastructure, and constraints into production systems.\n\nYou will measure success through production adoption, measurable workflow impact, and eval-driven feedback loops, including evaluation benchmarks and acceptance criteria, that inform product and model roadmaps. You’ll work closely with our Product, Research, Partnerships, GRC, Security, and GTM to deliver in regulated contexts, including inspection readiness with audit trails and traceable evidence.\n\nThis role is based in San Francisco. We use a hybrid work model of 3 days in the office per week. We offer relocation assistance. Travel up to 50% is required.\n\nIn this role, you will:\n\n - Design and ship production systems around models, owning integrations, data provenance, reliability, and on-call readiness across research, clinical, and operational workflows.\n\n - Lead discovery and scoping from pre-sales through post-sales, translating ambiguous workflow needs into hypothesis-driven problem framing, system requirements, and an execution plan with measurable endpoints.\n\n - Define and enforce launch criteria for regulated contexts, including validation evidence, audit readiness, outcome metrics, and drive delivery until we demonstrate sustained production impact.\n\n - Build in sensitive scientific data environments where auditability, validation, and access controls shape architecture, operating procedures, and failure handling.\n\n - Run evaluation loops that measure model and system quality against workflow-specific scientific benchmarks and use results to drive model and product changes.\n\n - Distill deployment learnings into hardened primitives, reference architectures, validation templates, and benchmark harnesses that scale across regulated life sciences environments.\n\nYou might thrive in this role if you:\n\n - Bring 5+ years of software/ML engineering or technical deployment experience with customer-facing ownership in biotech, pharma, clinical research, or scientific software; PhD, MS, or equivalent applied experience in a life sciences relevant field encouraged.\n\n - Have owned customer GenAI deployments end-to-end from scoping through production adoption, and improved them through evaluation design, error analysis, and iterative evidence generation that tightens acceptance criteria over time.\n\n - Have delivered AI systems in trial design, regulatory writing, or scientific operations where validation strategy, auditability, compliance constraints, and reviewer expectations shaped system design and rollout.\n\n - Communicate clearly across scientific, clinical, model research, technical, and executive audiences, translating technical tradeoffs into decision quality, risk posture, and measurable outcomes with credibility.\n\n - Apply systems thinking with high execution standards, consistently turning failures, escalations, and audit findings into improved operating standards, validation artifacts, and repeatable deployment playbooks.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$185K – $300K • Offers Equity","scrapeableCompensationSalarySummary":"$185K - $300K","compensationTiers":[{"id":"abee4751-150f-43a7-8453-d1635427415d","tierSummary":"$185K – $300K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"f69d318e-cbd5-47d4-a740-38300278849a","summary":"$185K – $300K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"id":"0bd122a0-40f9-41f9-b66a-30cf13346cc3","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}],"summaryComponents":[{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":185000,"maxValue":300000},{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null}]}},{"id":"bd1ac97f-20f9-4727-9f92-7064035a416f","title":"Data Scientist, Preparedness","department":"Data Science","team":"Data Science","employmentType":"FullTime","location":"San Francisco","shouldDisplayCompensationOnJobPostings":true,"secondaryLocations":[],"publishedAt":"2026-11-06T15:01:46.288+00:00","isListed":true,"isRemote":null,"workplaceType":null,"address":{"postalAddress":{"addressRegion":"California","addressCountry":"United States","addressLocality":"San Francisco"}},"jobUrl":"https://jobs.ashbyhq.com/openai/bd1ac97f-20f9-4727-9f92-7064035a416f","applyUrl":"https://jobs.ashbyhq.com/openai/bd1ac97f-20f9-4727-9f92-7064035a416f/application","descriptionHtml":"About the Team
The Preparedness team is an important part of the Safety Systems org at OpenAI, and is guided by OpenAI’s Preparedness Framework.
Frontier AI models have the potential to benefit all of humanity, but also pose increasingly severe risks. To ensure that AI promotes positive change, the Preparedness team helps us prepare for the development of increasingly capable frontier AI models. This team is tasked with identifying, tracking, and preparing for catastrophic risks related to frontier AI models.
The mission of the Preparedness team is to:
Closely monitor and predict the evolving capabilities of frontier AI systems, with an eye towards misuse risks whose impact could be catastrophic to our society
Ensure we have concrete procedures, infrastructure and partnerships to mitigate these risks and to safely handle the development of powerful AI systems
Preparedness tightly connects capability assessment, evaluations, and internal red teaming, and mitigations for frontier models, as well as overall coordination on AGI preparedness. This is fast paced, exciting work that has far reaching importance for the company and for society.
About the Role
We’re hiring a Data Scientist to help build, evaluate, and continuously improve mitigations that prevent extreme harms from AI systems. This role is for an experienced, highly autonomous individual contributor who can take ambiguous problem statements, structure rigorous analyses, and translate findings into actionable product and policy changes.
This position goes beyond “running evals.” You’ll help create mitigation intelligence and monitoring systems that enable OpenAI to detect issues early, measure effectiveness over time, and reduce both over-blocking (unnecessary friction) and under-blocking (missed harm).
Evaluate and improve mitigation systems, including classifiers and detection pipelines across domains (e.g., biosecurity, cybersecurity, and emerging risk areas).
Diagnose false positives and false negatives with deep error analysis, root cause investigation, and clear recommendations for mitigation adjustments.
Build monitoring and measurement frameworks to track mitigation effectiveness over time and across user segments and use cases.
Identify trends in over-blocking vs. under-blocking, quantify customer impact, and propose prioritized interventions.
Develop insights from customer feedback, complaints, and usage patterns to detect shifts in adversarial behavior and system failure modes.
Expand risk monitoring into new areas, including cybersecurity threats and model loss-of-control or sabotage scenarios, in partnership with domain experts.
Communicate results to technical and executive stakeholders with crisp narratives, decision-ready metrics, and clear tradeoffs.
You might thrive in this role if you are:
An autonomous operator: you can take a problem statement and independently structure the analysis end-to-end.
Strong at executive-ready communication: concise, clear, and outcome-oriented.
Skilled in turning analysis into productable changes: you’re comfortable influencing across functions to drive mitigation improvements.
Significant experience in data science or applied analytics in high-stakes domains (e.g., security, trust & safety, abuse prevention, fraud, platform integrity, or reliability).
Strong foundations in experimentation, causal thinking, and/or observational inference; ability to design robust measurement under imperfect data.
Fluency in SQL and Python (or equivalent) for analysis, modeling, and building monitoring workflows.
Experience building metrics, dashboards, and operational monitoring that meaningfully changes outcomes (not just reporting).
Track record of driving cross-functional impact with engineering, product, and research partners.
Cybersecurity data science experience (strong preference), including exposure to threat modeling, adversarial dynamics, abuse patterns, or security telemetry.
Experience with classifier evaluation, calibration, thresholding, and error analysis at scale.
Familiarity with detection systems in adversarial settings (e.g., evasion, distribution shift, feedback loops).
Trust & Safety experience is helpful, but not required.
Genuine interest in AI safety, alignment, and catastrophic risk prevention.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
","descriptionPlain":"About the Team\n\nThe Preparedness team is an important part of the Safety Systems https://openai.com/safety/safety-systems org at OpenAI, and is guided by OpenAI’s Preparedness Framework https://openai.com/index/updating-our-preparedness-framework/.\n\nFrontier AI models have the potential to benefit all of humanity, but also pose increasingly severe risks. To ensure that AI promotes positive change, the Preparedness team helps us prepare for the development of increasingly capable frontier AI models. This team is tasked with identifying, tracking, and preparing for catastrophic risks related to frontier AI models.\n\nThe mission of the Preparedness team is to:\n\n 1. Closely monitor and predict the evolving capabilities of frontier AI systems, with an eye towards misuse risks whose impact could be catastrophic to our society\n\n 2. Ensure we have concrete procedures, infrastructure and partnerships to mitigate these risks and to safely handle the development of powerful AI systems\n\nPreparedness tightly connects capability assessment, evaluations, and internal red teaming, and mitigations for frontier models, as well as overall coordination on AGI preparedness. This is fast paced, exciting work that has far reaching importance for the company and for society.\n\n \n\nAbout the Role\n\nWe’re hiring a Data Scientist to help build, evaluate, and continuously improve mitigations that prevent extreme harms from AI systems. This role is for an experienced, highly autonomous individual contributor who can take ambiguous problem statements, structure rigorous analyses, and translate findings into actionable product and policy changes.\n\nThis position goes beyond “running evals.” You’ll help create mitigation intelligence and monitoring systems that enable OpenAI to detect issues early, measure effectiveness over time, and reduce both over-blocking (unnecessary friction) and under-blocking (missed harm).\n\n\n\n\n\nWHAT YOU’LL DO\n\n - Evaluate and improve mitigation systems, including classifiers and detection pipelines across domains (e.g., biosecurity, cybersecurity, and emerging risk areas).\n\n - Diagnose false positives and false negatives with deep error analysis, root cause investigation, and clear recommendations for mitigation adjustments.\n\n - Build monitoring and measurement frameworks to track mitigation effectiveness over time and across user segments and use cases.\n\n - Identify trends in over-blocking vs. under-blocking, quantify customer impact, and propose prioritized interventions.\n\n - Develop insights from customer feedback, complaints, and usage patterns to detect shifts in adversarial behavior and system failure modes.\n\n - Expand risk monitoring into new areas, including cybersecurity threats and model loss-of-control or sabotage scenarios, in partnership with domain experts.\n\n - Communicate results to technical and executive stakeholders with crisp narratives, decision-ready metrics, and clear tradeoffs.\n\nYou might thrive in this role if you are:\n\n - An autonomous operator: you can take a problem statement and independently structure the analysis end-to-end.\n\n - Strong at executive-ready communication: concise, clear, and outcome-oriented.\n\n - Skilled in turning analysis into productable changes: you’re comfortable influencing across functions to drive mitigation improvements.\n\n\nQUALIFICATIONS\n\n - Significant experience in data science or applied analytics in high-stakes domains (e.g., security, trust & safety, abuse prevention, fraud, platform integrity, or reliability).\n\n - Strong foundations in experimentation, causal thinking, and/or observational inference; ability to design robust measurement under imperfect data.\n\n - Fluency in SQL and Python (or equivalent) for analysis, modeling, and building monitoring workflows.\n\n - Experience building metrics, dashboards, and operational monitoring that meaningfully changes outcomes (not just reporting).\n\n - Track record of driving cross-functional impact with engineering, product, and research partners.\n\n - Cybersecurity data science experience (strong preference), including exposure to threat modeling, adversarial dynamics, abuse patterns, or security telemetry.\n\n - Experience with classifier evaluation, calibration, thresholding, and error analysis at scale.\n Familiarity with detection systems in adversarial settings (e.g., evasion, distribution shift, feedback loops).\n\n - Trust & Safety experience is helpful, but not required.\n\n - Genuine interest in AI safety, alignment, and catastrophic risk prevention.\n\n\n\nAbout OpenAI\n\nOpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. \n\nWe are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. \n\nFor additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.\n\nBackground checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.\n\nTo notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance.\n\nWe are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241.\n\nOpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf\n\nAt OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.","compensation":{"compensationTierSummary":"$265K – $380K • Offers Equity","scrapeableCompensationSalarySummary":"$265K - $380K","compensationTiers":[{"id":"22673070-c07d-4af7-948b-18a395b60a58","tierSummary":"$265K – $380K • Offers Equity","title":null,"additionalInformation":null,"components":[{"id":"a4563db2-3bf9-4c63-9913-855ec083f7cc","summary":"Offers Equity","compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"id":"b7b9d9c4-88c3-4a42-98ed-85e675ee64c9","summary":"$265K – $380K","compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":265000,"maxValue":380000}]}],"summaryComponents":[{"compensationType":"EquityCashValue","interval":"1 YEAR","currencyCode":"USD","minValue":null,"maxValue":null},{"compensationType":"Salary","interval":"1 YEAR","currencyCode":"USD","minValue":265000,"maxValue":380000}]}}],"apiVersion":"1"}